Experience
Visa  August 2014 - Present
TicketCity  May 2014 - August 2014
Dell  March 2013 - February 2014
American Express  November 2012 - March 2013
Facebook  April 2012 - October 2012
Mesquite Independent School District  November 2003 - April 2012
M&A Technology  May 2002 - November 2003
Computer City   1997 - 1998

Skills
Active Directory, System Administration, Open Directory, Integration, Desktop Support, Casper, Troubleshooting, Mac OS X Server, Technical Support, Mac OS X, Windows Server, Microsoft Exchange, Servers, Hardware, OS X, VMware, CCNA, Shell Scripting, Google Apps, Operating Systems, Apache, Microsoft Certified..., Networking, Windows, Computer Hardware, DHCP, Windows 7, XP, iPhone, CentOS, Security, Firewalls, VPN, Network Administration, VMware ESX, Wireless Networking, Server Administration, Cisco Technologies, Virtualization, Network Security, DNS, Disaster Recovery, IIS, Citrix, System Deployment, Data Center, Unix

Education
Southern Methodist University

Texas Tech University

MHS   1993 — 1997

Experience
Gulf Coast Voice and Data   September 2005 - Present
ThunderBolt International, Inc   November 2010 - July 2012
Sun Microsystems  June 2000 - July 2005
Computer City   1996 - 1998

Skills
Six Sigma, Program Management, Business Process..., Process Improvement, Project Management, Management, Cross-functional Team..., Strategy, Cloud Computing, Business Analysis, IT Strategy, Team Leadership, Leadership, Sales Operations, Sales Management, Contract Negotiation, New Business Development, Selling, SaaS, Product Management

Education
Penn State University
Bachelor of Arts (B.A.), Constitutional Law

Experience
Microsoft Canada  April 2014 - Present
Microsoft  April 2013 - Present
KIA of Hamilton   May 2012 - April 2013
Hewlett Packard Enterprise Services  May 2009 - June 2012
Hewlett Packard Enterprise Services  July 2008 - May 2009
Canadian Broadcasting Corporation / Radio   October 2007 - February 2008
Next Level Networks Inc   February 2002 - October 2007
CNB Computers   February 2006 - October 2006
Computer City   1998 - 2001

Skills
Imaging, System Deployment, IT Asset Management, Active Directory, Troubleshooting, Laptops, Software Installation, Customer Service, VPN, Desktop Support, Servers, XP, Windows, System Administration, Windows 7, Incident Management, ITIL, Problem Solving, Windows Server 2008, Hardware, Customer Relations, Process Improvement, Technical Writing, Testing, Windows Server, Software Development, Windows 7 Migration, Team Leadership, Multi-task & Handle..., Microsoft Office, Help Desk Support, Deskside, Data Transfer, Computer Hardware, Hardware Diagnostics, Regression Analysis, Remote User Support, User Acceptance Testing, Business Application..., Great Cook, Communication Skills, Blackberry Enterprise..., Blackberry

Education
Humber College   2001 — 2002
NEST, IT

Don Bosco Secondary School

Experience
AstraZeneca - Kelly Tempory   January 2010 - June 2012
AstraZeneca  June 2010 - December 2011
Cephalon Pharmacetical   March 2009 - June 2010
AstraZeneca  October 1998 - October 2008
AstraZeneca  October 1998 - October 2008
Computer City   September 1990 - October 1998

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Meeting Planning, Heavy Calendaring, Outlook, Management, Pharmaceutical Industry, Administrative..., PowerPoint

Education
City University of New York City College
N/A

Kingsborough Community College
N/A

Experience
AbbVie  January 2013 - Present
Abbott  July 1997 - December 2012
Allied Computer Group  April 1996 - July 1997
Computer City   August 1995 - April 1996

Skills
Windows 7, Windows XP Pro, HTML, JavaScript, Microsoft Excel, VBA, PHP, MySQL, WSH, Wise Installer, Mac OS, Cross-functional Team..., Management, IT Strategy, IT Solutions, ITIL, IT Management, 21 CFR Part 11, SharePoint, Software Documentation, Active Directory, System Deployment, Security, XP, Troubleshooting, VMware, System Administration, Windows Server, Change Control, Visio, Servers, IT Operations, Citrix, Disaster Recovery, DNS, IIS, Technical Support, Microsoft Exchange, Windows XP, Help Desk Support, Infrastructure

Education
Milwaukee School of Engineering   1993 — 1995

Experience
Extra Space Storage  January 2013 - Present
Extra Space Storage  February 2010 - January 2013
RadioShack  December 2008 - December 2009
Circuit City  September 2006 - December 2008
Virgin Entertainment Group  September 2004 - September 2006
CompUSA  September 1995 - September 2005
Computer City   1995 - 1997

Skills
Retail, Sales, Talent Management, Leadership, Loss Prevention, Sales Operations, Profit, Management, Store Management, Mentoring, Multi-unit, Merchandising, Inventory Management, Customer Service, Customer Satisfaction, Coaching, Selling, Team Building, Income Statement, Inventory Control, Negotiation, Time Management, Visual Merchandising, Account Management, Leadership Development, Performance Management, Sales Management, Strategic Planning, Retail Sales, Big Box, P&L Management, Training, Budgets, Operations Management, Employee Training, Recruiting, Employee Relations, Hiring, Customer Retention, New Business Development, Customer Experience, Sales Process, Direct Sales, Contract Negotiation, Forecasting, Purchasing, Pricing, Marketing, Cold Calling, Human Resources

Education
Berkeley College   2003 — 2006
B.S., Business Administration

Experience
The Brock Group  April 2004 - Present
Computer City   June 1995 - February 2000

Skills
Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Client Billing, Customer Service, Data Entry, General Ledger, Inspection, Inventory Management, Invoicing, Microsoft Office, Microsoft Word, Payroll, Petrochemical, Petroleum, Project Planning, Spreadsheets, SAP

Education
Del Mar College   1997 — 1999

Experience
Redbox  October 2007 - Present
Capital One Mortgage aka Green Point Mortgage   2002 - October 2007
Tacoma Gaming Matrix   1998 - 2004
Computer Stop   1996 - 1998
Computer City   1993 - 1996

Skills
Process Improvement, Team Building, Customer Service, Business Analysis, Operations Management, Management, Vendor Management, Customer Satisfaction, Leadership, Cross-functional Team..., Sales Operations, Recruiting, Analysis, Employee Training, Training, Team Leadership

Education
Western Governors University   2013 — 2014
Bachelor of Business Administration (B.B.A.)

City University of Seattle
Business

TYEE

Experience
University of Miami, Miller School of Medicine  July 2014 - Present
Demand Miami   August 2012 - Present
Miami Dade College  October 1998 - June 2014
Miami Dade College  August 1998 - June 2012
International High-Tech Marketing   October 1997 - October 1998
Miami Dade College  October 1996 - September 1998
Computer City   June 1994 - September 1997
Miami Dade College  May 1995 - September 1996

Skills
Network Administration, Windows Server, Windows, Active Directory, VMware, Server Administration, Information Technology, Virtualization, Microsoft Technologies, Scripting, CommVault, Storage Area Networks, Cisco Technologies, Troubleshooting, Firewalls, XP, Group Policy, Operating Systems, Project Management, Linux, VPN, System Deployment, Network Security, WordPress, Hardware, Networking, Security, DNS, System Administration, Servers, Help Desk Support, Windows 7, VMware Infrastructure, Disaster Recovery, DHCP, VMware ESX, TCP/IP, vSphere, McAfee Antivirus, Computer Security, Computer Hardware, Software Installation, Routers, IT Management, Data Center, Technical Support, Switches, A+ Certified

Education
Florida International University - College of Business
Undergraduate, Management Information Systems

Miami Dade College
Associate in Arts, Computer Science

Experience
Stateside BPO   June 2013 - Present
StatesideBPO   June 2013 - Present
Inktel  May 2010 - June 2013
Sun-Sentinel  April 1999 - February 2008
Computer City   March 1998 - April 1999

Skills
Direct Marketing, Telemarketing, Direct Mail, Social Media Marketing, Brand Loyalty, Advertising, Call Center, Account Management, Customer Experience, Marketing, Customer Retention, Customer Service, Customer Acquisition, Online Advertising, Order Fulfillment, Operations Management, CRM, Email Marketing, Customer Engagement, SEO, Instructor-led Training, Business Coaching, Curriculum Design, Sales Management, Business Process..., Strategic Financial..., Call Centers, Team Building, Process Improvement, Team Leadership, Strategic Planning, Strategy, Call Center Development, Leadership, Financial Planning, Leadership Development, Contract Negotiation, Employee Training, Cross-functional Team..., Contract Management, Start-ups, Program Launch

Education
Broward Community College
Associate of Arts (A.A.), Business Administration, Management and Operations

Florida Atlantic University
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching

Experience
USTA Florida  February 2013 - Present
Trademark Realty Group of Palm Coast   May 2012 - February 2013
Barnes & Noble Booksellers, Inc   August 2004 - July 2011
Circuit City Stores, Inc  December 1996 - October 2003
Strawberries Music, Inc   July 1994 - December 1996
Computer City   October 1993 - May 1994
Bradlees, Inc  August 1988 - October 1993

Skills
Social Media, Social Networking, Web Design, Google Apps, Online Marketing, Blogging, Social Media Marketing, Twitter, Facebook, Email Marketing, YouTube, Digital Media, New Media, Social Marketing, User Experience, Visual Merchandising, Profit & Loss..., Inventory Management, Inventory Control, Loss Prevention, Customer Experience, Customer Service, Customer Satisfaction, Customer Engagement, Customer Focus, Online Advertising, Customer Oriented, Profit, Store Management, Sales, Training, Income Statement, Cloud Computing, Cloud Applications, Real Estate, Real Estate Websites, First Time Home Buyers, First Time Home Sellers, Short Sales, Advertising, Newsletters, Event Planning, Selling, Time Management, Management, Budgets, Hiring, Marketing, Strategic Planning, Merchandising

Education
Rowan University   1991 — 1993
Bachelor of Science, Management

Rowan College at Gloucester County   1989 — 1991
Associate of Science, Business Administration

Experience
Association Of Computer Repair Business Owners   March 2014 - Present
Vertical Axion, L.L.C.   January 2012 - Present
DBS Technologies, Inc.   1994 - 2014
Computer City   July 1994 - March 1995

Skills
Web Design, Social Media Marketing, Web Development, Managed Services, Marketing Strategy, Disaster Recovery, Cloud Computing, Network Security, Servers, Network Design, IT Management, Virtualization, HP, Business Continuity, Security, SaaS, Network Administration, IT Service Management, Firewalls, Blog Marketing, Computer Security, VMware, Data Center, Enterprise Software, IT Operations, Hardware, Networking, VoIP, Sales, Microsoft Technologies, Information Technology, Storage, Professional Services, Cisco Technologies, Wireless Networking, Solution Selling, System Deployment, Microsoft Exchange, Windows Server, Computer Hardware, Marketing

Education
Del Mar College

Experience
Robert Rumble   December 2010 - Present
Author  2010 - Present
American English Education Center   2007 - 2011
Harrah's  2001 - 2007
New Northwest Broadcasters  2000 - 2002
Computer City   1996 - 1999

Skills
Public Speaking, Teaching, ESL, PowerPoint, Excel, Website Development, Published Author, Creative Writing, Problem Solving, Training Seminars, Results Oriented, Marketing, Social Networking, Sales, Personal Development, Time Management, Customer Service, Blogging, Leadership Development, Facebook, Leadership, Training, Coaching, Fundraising, Public Relations, Interviews, Entrepreneurship, Online Marketing, Team Building, Staff Development

Education
Columbia Basin College   2003 — 2005
A.A.S., Math and Computer Programming

University of Alaska Anchorage   1998 — 2000
Marketing, Management, and Computer Science

Experience
Bradley Company  November 2013 - Present
MobileTech Ltd   January 2013 - Present
Pier 1 Imports  February 2013 - January 2015
Computer City   January 2000 - November 2012
Applied Computer Technologies  January 1996 - May 2000

Skills
Solution Selling, Channel, Direct Sales, Partner Management, Channel Partners, Selling, Customer Service, Sales, Account Management, Sales Management, Vendor Management, Operations Management, Salesforce.com, Management, Inventory Management, Logistics, Retail, Purchasing, Inventory Control, Budgets, Change Management, HP, Team Building, Strategic Planning, Team Leadership, Marketing Strategy, International Sales, Product Management, Leadership, Key Account Management, New Business Development, Negotiation, Forecasting, Telecommunications, Sales Process, B2B, Product Marketing, Business Development

Education
Andrews University   1988 — 1992
Bachelor of Social Work, Social Work

Fall Semester Bermuda College
Bachelor of Social Work Degree

Experience
Paterson Habitat for Humanity  July 2015 - Present
Brick City Solutions   December 2014 - Present
Creative Realities, LLC  December 2013 - Present
Audible, Inc.   November 2012 - September 2013
Audible, Inc.   April 2010 - November 2012
TradeWeb  February 2006 - February 2010
Tradeweb/Thomson Financial   February 2005 - February 2006
Associated Press  April 2000 - February 2005
Micro Exchange/Service Electronics   November 1996 - April 2000
Computer City   October 1995 - November 1996

Skills
Windows Azure, Amazon Web Services..., Private Cloud, Cloud Computing, Virtualization, SAN, Data Center, Active Directory, Servers, Windows Server, DNS, System Administration, Networking, Project Management, Enterprise Architecture, IT Management, IIS, Linux, Security, IT Service Management, Enterprise Software, Storage Area Networks, Business Analysis, Technical Support, IT Operations, Storage, Hyper-V, NAS, Microsoft Technologies, Department Budgeting, Inventory Management, VMware ESX, Dell PowerEdge Servers, Dell OpenManage, Dell PowerVault, Computer Maintenance, Performance Management, Microsoft Cluster, Backup Exec, SOP development, Faculty Development, SCVMM, KVM Switches, iSCSI, Change Management, BMC Remedy, Stratus, Fibre Channel, SQL

Education
William Paterson University of New Jersey   2015 — 2015
Project Management

New Jersey Institute of Technology   2014 — 2015
Zero to Sixty Amazon Web Services Programming (AWS), Cloud Technology, 4.0

Andrews University   1994 — 1995
Computer/Information Technology Administration and Management

Experience
Fairfax Imaging  August 2012 - April 2014
Software Earnings  February 2010 - February 2012
Software Earnings Incorporated   2010 - June 2010
Veros IQ   2009 - 2010
Metavante Image Solutions  2000 - 2009
VectorSGI, Metavante Image Solutions   2000 - 2009
Sterling Commerce - Banking Systems Division   2000 - 2009
Enpointe Information Systems   April 2000 - October 2000
Inacom Information Systems  October 1998 - April 2000
Computer City   May 1993 - October 1998

Skills
Solution Selling, Process Improvement, Product Management, Business Development, Selling, Account Management, P&L Management, Sales Management, Payments, Management, Sales Operations, Leadership, Strategic Planning, Sales Presentations, CRM, Sales, Enterprise Software, Sales Process, Negotiation, Financial Services, Strategic Partnerships, Executive Management, Customer Service, Vendor Management, SaaS, Lead Generation, Professional Services, Product Marketing, Team Building, Salesforce.com, Strategy, Strategic Leadership, Customer Relations, Contract Negotiations, Consultative Selling, Competitive Analysis, Business Strategy, Direct Sales, New Business Development, Cloud Computing, Business Analysis, Start-ups, Complex problem solving, Skilled Communicator, Proven Business...

Education
Southern Methodist University - Cox School of Business   1968 — 1971
BBA, Major - Finance, Minor - Marketing

Southern Methodist University
Bachelor of Business Administration (BBA), Finance and Marketing

Experience
Consumer Financial Protection Bureau  July 2011 - Present
Office of Thrift Supervision  January 2001 - July 2011
Rinehart Engineering at client: Office of Thrift Supervision   July 1999 - January 2001
Rinehart Engineering   April 1997 - January 2001
Computer City   1996 - 1997
Computer City   1994 - 1996

Skills
Master Data, XQuery, Cloud Computing, SQL Server 2000-2008, ETL, PostgreSQL, MySQL, SSIS, SSRS, XML, Github, Visual Studio, DTS, C#, Python, Django, Visual SourceSafe, Database Administration, Data Warehousing, Database Design, Database Management, Stored Procedures, T-SQL, PL/SQL, Performance Tuning, Oracle 7 - 9i, Oracle Developer 2000, Oracle Designer 2000, Microsoft SQL Server, VSS, Databases, SQL

Education
Strayer University-Maryland   2000 — 2002
B.S., Information Systems

Shepherd University

Experience
Falkenborg & Associates   2007 - 2011
EPS Technologies   2003 - 2007
Computer City   1996 - 2000
Stern Industries  1993 - 1996
Computerland Corporation  1988 - 1993
MicroAge Bloomington MN   1984 - 1988

Skills
Business Process..., Change Management, Business Development, Program Management, Strategic Planning, Project Management, Start-ups, Process Improvement, Manufacturing

Education
Minnesota State University, Mankato   1966 — 1970
BS, Political Science & Business Admin.

Experience
SolarWinds N-able  October 2014 - Present
SolarWinds N-able  December 2011 - October 2014
Nitro Microsystems Inc.   November 2009 - September 2011
Nitro Microsystems Inc.   November 2006 - November 2009
Sitel / Hewlett Packard   June 2004 - November 2006
Tolga Computer Systems   October 2001 - December 2004
Computer City   June 1998 - August 2001

Skills
Project Portfolio..., IT Service Management, Managed Services, Team Leadership, Business Analysis, ITIL, SaaS, Service Management, Help Desk Management, Business Communications, Client Services, Conflict Resolution, Business Process..., Process Improvement, Process Review, Creative Problem Solving, Problem Solving, Contract Review, Product Management, Marketing Communications, Marketing Management, BMC Remedy, ITIL v3 Foundations..., Leadership, Project Management, Account Management, Management, Software Documentation, Solution Selling, Channel Partners, Training, Cloud Computing, Customer Satisfaction, Professional Services, Virtualization, Sales

Education
Carleton University   1995 — 1998
BA, Sociology

Algonquin College of Applied Arts and Technology   2006 — 2007
2 Year Certificate, Marketing Management, A

Experience
Superior Air Parts, Inc   November 2013 - Present
Interstate Batteries  August 2012 - November 2013
Valassis  March 2007 - November 2012
Chemtura  January 2006 - March 2007
Ziglar Training Systems   August 2001 - May 2003
Tucker Electronics  1998 - 2001
Source  1998 - 1999
Computer City   January 1997 - December 1998
CompuCom Systems, Inc  1995 - 1997

Skills
Account Management, Media Planning, New Business Development, Marketing Strategy, Direct Mail, Direct Marketing, Advertising, Lead Generation, Sales, Marketing, Integrated Marketing, Market Research, Digital Marketing, Leadership, B2B, Salesforce.com, Cold Calling, CRM, Email Marketing, Market Planning, Strategic Partnerships, Online Advertising

Education
Louisiana Tech University   1987 — 1990
BS, Professional Aviation

Experience
Research  March 2014 - Present
Arizona Department of Transportation  August 2012 - Present
The University of Advancing Technology   August 2012 - December 2014
DeVry University  February 2010 - October 2012
Fortis College-Columbus of Education Affiliates  August 2009 - August 2012
Anthem College  December 1999 - August 2009
Long Technical Institute   1999 - 1999
AT&T CampusWide Solutions   1997 - 1999
Computer City   1996 - 1997
Cincinnati Metro   1995 - 1995

Skills
Organizational..., Leadership, Change Management, Succession Planning, Generational Diversity, Technical and Soft..., Scholar-Practitioner, Assessments, Needs Analysis, Project Management, Technical Recruitment, Technical Writing, Team Building, Classroom Instruction, Distance Learning, Higher Education, Adult Education, e-Learning, Faculty Development, Train the Trainer, Statistical Analysis, SPSS, miniTab, Microsoft Office 2010..., Coaching & Mentoring, Multimedia Projects, Curriculum Development, Diversity Training, Career Counseling, Leadership Development, Resume Writing, Teaching, Research, Supervisory Skills, Counseling, Public Speaking, Curriculum Design, Talent Development, Job Analysis, Statistical Modeling, Regression, Coaching, Factor Analysis, Predictive Modeling, Process Improvement, Office 2010, Classroom, E-Learning, Training, Staff Development

Education
Capella University   2009 — 2015
PhD, Industrial Organizational Psychology

Xavier University   1993 — 1994
M.Ed., Human Resource Development

Central Michigan University   1986 — 1990
BS, Psychology/Human Resource Management

Experience
Jabra  March 2014 - Present
Peruse Software   September 2010 - 2013
HP  September 1996 - 2009
Hewlett Packard  1996 - 2009
Computer City   1994 - 1996

Skills
Customer Relations, Sales Management, Customer Satisfaction, Solution Selling, Channel, Customer Service, Sales Process, Account Management, Direct Sales, Management, Sales, Team Leadership, CRM, SaaS, Retail, Project Planning, Selling, Marketing Strategy, Cloud Computing, Channel Partners, Sales Operations, Strategic Partnerships, Cold Calling, Time Management, Lead Generation, Contract Negotiation, Key Account Management, Leadership, Enterprise Software, Salesforce.com, Business Development

Education
Daniel Webster College   1979 — 1987
BA, Business Management

Experience
Aurora Diagnostics  December 2007 - March 2015
Laboratory Medicine Consultants  February 2005 - March 2015
CSC  2001 - 2005
OAO Corporation  2000 - 2001
BEST Consulting  1998 - 2000
MiroAge   1998 - 1998
Bits and PCs Computer Advisory Service   1993 - 1998
Computer City   1992 - 1993
USAF (Whiteman AFB)   1990 - 1992

Skills
Crystal Reports, Microsoft SQL Server, T-SQL, Programming, Visual Basic, Java, Healthcare, Software Documentation, Troubleshooting, Visio, Healthcare Information..., SQL, Databases, Database Design, Active Directory, Technical Support, EHR, EMR, Hardware Diagnostics, Hardware, Hospitals, Project Management, Business Intelligence, Microsoft Office, Data Analysis, Systems Management

Education
University of Phoenix   2006 — 2009
MBA

University of Phoenix   2003 — 2006
BS, Information Technology

Iona College   1985 — 1987

Clark University   1984 — 1985

New Rochelle High School

New Rochelle High School

Experience
Sam Harden -Evangelist   January 2012 - Present
Christian Entertainer and Illusionist   April 2005 - Present
Uncle Sam's Magic Show   January 2005 - Present
KA Newsome   April 2002 - July 2010
CompUSA  May 1998 - March 1999
Computer City   October 1997 - March 1998
Globalnet  May 1996 - August 1996
Internet in the Mall   April 1996 - June 1996
Best Buy  April 1994 - April 1996
Regal Entertainment Group  November 1991 - November 1994

Skills
Evangelism, Preaching, Expository Preaching, Magicians, Motivational Speaking, Interactive Storytelling, Storytelling, Visual Storytelling, Balloon Artist, Mission Work, Mission Oriented, Community Outreach, Youth Outreach, Student Outreach, Children's Parties, Event Management, Festivals, Music, Event Planning, Entertainment, Social Networking, Public Speaking, Theatre, Social Media, Acting, Fundraising

Education
Luther Rice University   2010 — 2012
Bachelor's degree, Theological and Ministerial Studies

Augusta Technical College   1991 — 1993
Associate's degree, Industrial Electronics Technology/Technician

Aiken Technical Colleget   1980 — 1982
Diploma, Industrial Drafting

Experience
Ford Motor Company (Agency)   April 2013 - Present
NSHMBA  November 2012 - Present
Chrysler Group LLC (Agency)   September 2012 - April 2013
Change Leadership Consulting   January 2009 - August 2012
MSX International  2000 - April 2008
MSX International  1996 - 1997
MSX International  1995 - 1996
Ford Motor Company  1994 - 1995
Computer City   1991 - 1994

Skills
Strategic Planning, Program Management, Problem Solving, Cross-functional Team..., P&L, Automotive, Income Statement, Business Strategy, Vehicles, Vendor Management, Sales Management, Project Planning, Strategy, Business Analysis, Continuous Improvement, Management, Forecasting, Budgets, Process Improvement, Lean Manufacturing, Six Sigma, Business Process..., Manufacturing, Negotiation, Marketing, CRM, New Business Development, Business Development, Business Planning, Contract Negotiation, Retail, Sales, Product Development, Management Consulting, Competitive Analysis, Team Building, Change Management, Operations Management, Supply Chain Management, Start-ups, Sourcing, Training, Leadership

Education
Michigan State University - The Eli Broad Graduate School of Management   2007 — 2009
Masters of Business Administration, Business

Central Michigan University   1982 — 1987
BSBA, Major: Marketing, Human Resource Mgt. Minor: Adversting

Experience
Centerpoint IT   April 2008 - Present
DynaSis  August 2004 - April 2008
Techlinx   July 1998 - April 2008
SSDS  January 1996 - June 1998
Computer City   1995 - 1996
TASP International  1990 - 1995

Skills
Consultancy, Computer Hardware, Cloud Computing, Security, Virtualization, Managed Services, Strategic Planning, Customer Relations, Account Management, New Business Development, Integration, IT Strategy, VMware, Problem Solving, Vendor Management, Customer Service, Telecommunications, Management, Business Development, Networking, Entrepreneurship, VoIP, Solution Selling, Wireless, Strategic Partnerships, Consulting, Strategy, Direct Sales, Negotiation, Business Process, Unified Communications, Disaster Recovery, Data Center, Enterprise Software, SaaS

Education
James Madison University   1990 — 1995
BS, Financial Engineering and Quantitative Finance

Liberty High School

Experience
RadioShack  March 2012 - Present
RadioShack  March 2011 - March 2012
Blockbuster  2003 - 2005
Blockbuster  January 1997 - January 2003
Computer City   1995 - 1997
Pier 1 Imports  1990 - 1995

Skills
Succession Planning, Performance Management, Training, Onboarding, Talent Management, Recruiting, Coaching, Human Resources, Executive Coaching, Leadership, Workshop Facilitation, Management Development, Management, Employee Relations, Employee Training, Leadership Development, Retail, Program Management, Talent Acquisition, Employee Engagement, Strategic Planning, Organizational..., HRIS, Interviews, Team Building, Employment Law, Conflict Resolution, Career Development, Staff Development, Training Delivery, New Hire Orientations, Customer Service, Instructional Design, Performance Appraisal, Sales, Public Speaking, Time Management, Customer Satisfaction, Personal Development, Management Consulting, PeopleSoft, People Development, Project Management, Multi-unit

Education
Principia College   1983 — 1987
BA, Corporate Communications

Experience
Winshuttle  January 2007 - Present
Harley Davidson Motor Company  September 2006 - December 2006
IBM  April 2001 - April 2006
Avaya  August 2000 - April 2001
CompUSA  May 1997 - April 2001
CompUSA  January 1995 - January 1997
Lucky Computers   1996 - 1997
Computer City   June 1994 - January 1995
Silo  July 1993 - April 1994
Aldus Corporation  September 1993 - December 1993

Skills
SAP, ERP, Business Process, Training, KCS, SAP R/3, Management, Enterprise Software, Pre-sales, Integration, SD, Business Intelligence, CRM, Program Management, Customer Service, Instructor-led Training, SAP SD, Logistics, SharePoint, SAP ERP, Business Process..., Materials Management, Project Management, Product Support, Change Management, Software Documentation, Supply Chain Management, Strategy, Zendesk, FI/CO

Education
University of Washington Bothell   2012 — 2014
Bachelor's Degree, Global Studies, 3.9

Embry-Riddle Aeronautical University   2009 — 2011
Aviation Business Management

Cascadia Community College   2004 — 2006
History

Juanita HS   1990 — 1992

Experience
Meijer  July 2014 - Present
Meijer  April 2006 - July 2014
TEKsystems  April 2004 - April 2006
Meijer  April 2002 - April 2004
Herman Miller  January 1999 - April 2002
Gpc Computers   July 1998 - January 1999
Computer City   November 1997 - July 1998

Skills
Information Security, Computer Security, Bit9, Carbon Black, Risk Assessment, Vulnerability Management, VBScript, Windows, Windows 7, Windows Server, Servers, Troubleshooting, Active Directory, Wise Packaging Studio, Enterprise Software, Altiris, Penetration Testing, PC building, Networking, Data Center, VMware, HTML, Java, SharePoint, IIS

Education
Ferris State University   2014 — 2016
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.92

Grand Rapids Community College   2010 — 2015
AA, Computer and Information Sciences, General, 3.91

Experience
healthcare company  August 2011 - October 2012
major hardware company   January 2005 - July 2011
major hardware company   January 1998 - January 2005
Major enterprise service corporation   April 2002 - December 2004
Compaq  April 1998 - October 2002
Gateway  January 1997 - January 1998
Gateway  1997 - 1998
Computer City   January 1996 - January 1997
USARMY  January 1993 - January 1997

Skills
ITIL, Service Delivery, Requirements Analysis, Program Management, Process Improvement, PMP, Business Analysis, Six Sigma, Strategic Planning, Risk Management, Cloud Computing, Operations Management, Business Process..., Account Management, IT Service Management, Team Building, Budgeting, Planning, People Management, Microsoft Office, Vendor Management, Team Management, Project Planning, Budgets, Strategy, Troubleshooting, Change Management, Team Leadership, Management, Visio, Training, Data Center, Active Directory, Disaster Recovery, Project Management, IT Management, CRM, Business Intelligence, Enterprise Software, PMO, Leadership, Resource Management, Outsourcing, Integration, Business Process, Networking, Software Documentation, Virtualization, Windows Server, IT Strategy

Education
Colorado Technical University   2005 — 2006
Masters, Business Administration / Project Manager

Colorado Technical University   2003 — 2005
Bachelors of Science, Information technology Systems Management

Faulkner Community College   1989 — 1992
Associates Engineering, Engineering Mechanical

Experience
Riverside Meals on Wheels, Inc.   August 2014 - Present
The Bielman Family   August 2002 - Present
Construction Metals, Inc.   1996 - 2002
Computer City   1992 - 1996

Skills
Public Speaking, Non-profits, Fundraising, Community Outreach, Nonprofits, Policy, Event Planning, Public Relations, Event Management, Teaching, Staff Development, Editing, Research, Community Development, Strategic Planning, Program Development, Volunteer Management, Grant Writing, Team Building, Customer Service, Social Media, Government

Education
Mesa State College
Business Administration/Management

Experience
Stoneworks Technologies Inc   October 2013 - Present
Stoneworks Technologies Inc   December 2005 - September 2013
Zentra Computer Technologies  September 2001 - November 2005
Rebel.com  October 2000 - July 2001
Computer City   1997 - 2000
CompuSmart  1996 - 1997
Inly Systems   1996 - 1997
Inly Systems   1996 - 1997
Inly Systems   1996 - 1997

Skills
Sales, Account Management, Cloud Computing, Storage, Solution Selling, Sales Management, Direct Sales, Enterprise Software, Managed Services, Professional Services, Channel Partners

Education
SHAPE American HIgh School   1988 — 2001
Grades 10-12, Grades 10-12

Albert College   1991 — 1992
Grade 13 - OAC, Grade 13 - OAC

Carleton University

Experience
Coleman Research  2013 - Present
Time to persue personal time and travel   April 2015 - June 2015
Rooms To Go  January 2011 - April 2015
Sears Holdings Corporation  February 2010 - February 2011
Cutting Corners   January 2006 - September 2007
Target  September 2001 - August 2005
Cyberswap   January 1999 - July 2001
Computer City   March 1995 - September 1998
Kelly's Home Entertainment and Appliances   March 1992 - February 1995
ABC Appliance and Electronics   April 1990 - March 1992

Skills
Merchandising Skills, Development Of People, People Development, Retail, Merchandising, Inventory Control, Store Management, Profit, Recruiting, Team Building, Leadership, Sales Operations, Inventory Management, New Business Development, Advertising, Sales Management, E-commerce, Merchandise Planning, Product Assortment..., Assortment Development, Retail Replenishment, Retail Sales Analysis, Customer Retention, Furniture, Employee Training, Strategic Partnerships, Sales, Time Management, Consumer Electronics, Multi-unit Retail..., New Store Set Up, Multi-unit, District Management, Multi-Store Operations, Business Development, B2B, Marketing, Start-ups, Purchasing, Product Management, Marketing Strategy, Coaching, Negotiation, Budgets, P&L, P&L Management, Training, Strategy, Management

Education
Oglethorpe University   1985 — 1986
None, Business, 4.0

Stony Brook University   1977 — 1979
BA, Secondary Education, Interdisciplinary Studies, 3.94

University of Maryland College Park   1970 — 1971
Transferred, Education

Bowie High School   1967 — 1970
High School Diploma, Advanced studies, 3.75

Experience
OnSite Health, LLC   August 2013 - Present
Zernick and Associates   January 2007 - August 2013
PlusNetMarketing  December 2005 - January 2007
GVI Security, dba Samsung CCTV   July 2003 - December 2005
Daisytek  January 2002 - July 2003
Mead  July 1997 - December 2001
Consumer Products Marketing Group   July 1995 - July 1997
Babbages ETC (now Gamestop)   July 1994 - July 1995
Computer City   January 1992 - July 1994
SoftWarehouse (now CompUSA)   June 1991 - January 1992

Skills
Sales Management, Marketing, Manufacturing, Purchasing, Consumer Electronics, Sales, Sales Operations, Management, Product Management, Retail, New Business Development, Product Development, Marketing Strategy, Competitive Analysis, Merchandising, Start-ups, Product Marketing, Strategic Partnerships, Account Management, Inventory Management, Pricing, Customer Service, B2B, Team Building, Strategy, Business Planning, E-commerce, Business Development, P&L Management, Solution Selling, Lead Generation, Forecasting, Direct Sales, Product Launch, Sales Process, International Sales, Trade Shows, Negotiation, Market Planning, Selling, Key Account Management, Online Marketing, Advertising, Marketing Management, Go-to-market Strategy, Strategic Planning, Entrepreneurship, Leadership, Email Marketing, Channel Partners

Education
Richland College   1984 — 1986

Experience
Global Videoconferencing Network NV   April 2012 - Present
Cisco Systems, Inc  January 2008 - July 2011
Mosaic Sales Solutions  March 2004 - May 2006
Trinity Associates Strategic Business Solutions, Ltd   January 2001 - March 2004
RadioShack  October 1981 - July 2001
Computer City   January 1998 - July 1999

Skills
Team Leadership, Organizational..., Change Management, Strategic Partnerships, Team Building, Strategy Development, Merchandising, Partner Management, Negotiation, Technology Evaluation, Channel Partners, P&L Management, Product Marketing, Cross-functional Team..., Strategic Alliances, Business Development, Sales Management, Strategy, P&L Responsibility, Business Alliances, Retail, Store Management, Competitive Analysis, Management, Strategic Planning, Partnerships, Executive Management, Business Planning, Business Strategy, Sales Operations, Start-ups, Product Management, Income Statement, Coaching, Performance Management, Go-to-market Strategy, Sales Process, Leadership, Multi-unit Retail..., Sales, Marketing, Multi-channel Marketing, Training, Program Management, Retail Management, Vendor Relations, Alliances

Education
San Francisco State University

Experience
PDN Computer Solutions   March 2002 - Present
Blue Cross and Blue Shield of Minnesota  August 2004 - July 2006
Blue Cross and Blue Shield of Minnesota  September 2003 - August 2004
Blue Cross and Blue Shield of Minnesota  September 2003 - August 2004
Blue Cross and Blue Shield of Minnesota  December 2000 - March 2001
Best Buy  October 1999 - December 2000
Best Buy  October 1998 - October 1999
Computer City   March 1998 - October 1998
Computer City   October 1997 - March 1998

Skills
Computer Hardware, Computer Repair, Computer Maintenance, Mac, iPad, Android, Email Clients, Windows 7, Windows Server, Windows Vista, Windows XP Pro, Network Administration, Networking, Wireless Networking, VoIP, Software Installation, Computer Software..., Remote Access, Remote User Support, Virus Removal, Mac OS, iPhone Support, Backup Solutions, Windows 8, IP Cameras, Structured Cabling, Video Conversion (From..., Online Advertising, Customer-focused Service, Strategic Planning, Hardware, Windows XP

Education
Brown College   1999 — 2000
Computer/Information Technology Administration and Management

Henry Sibley High School   1992 — 1996

Benchmark Learning
Microsoft Server Management

Experience
Paulsboro Public Schools   July 2013 - Present
JS Computer Solutions   1996 - Present
Paulsboro Public Schools   September 2011 - July 2013
SelectQu   September 2001 - September 2011
Chichester School District  September 2000 - June 2001
AmeriStar Technologies  August 1998 - June 2000
Computer City   May 1998 - August 1998
Allentown College   August 1996 - May 1998
Chemical Leaman Tank Lines  May 1997 - August 1997

Skills
Network Administration, Network Engineering, Telecommunications, Purchasing, SAN, Windows Server, Networking, VPN, Windows 7, VMware, Cloud Computing, Management, Network Security, Integration, Disaster Recovery, Security, Data Center, Telephony, Wireless Networking, Cabling, Visio, Microsoft Exchange, Microsoft Office, Microsoft Server..., Cisco Technologies, IT Management, Firewalls, Servers, Troubleshooting, Computer Hardware, Technical Support, Hardware, Databases, Software Installation

Education
DeSales University   1996 — 1998
Computer Science

Salesianum School   1992 — 1996
College Prep, College Prep

Experience
Apptricity Corporation  November 2004 - Present
Verizon  2004 - November 2004
McKesson  February 2003 - October 2003
Capital Institutional Services, Inc. (CAPIS)   December 2002 - January 2003
Cingular Wireless  June 2001 - October 2001
Cysive  July 2000 - March 2001
Allied Riser Communications  November 1999 - June 2000
Advance Paradigm Data Services   June 1998 - September 1999
Computer City   October 1997 - June 1998
The Associates  September 1995 - September 1997

Skills
Hibernate, Java, UML, Object Oriented Design, Tomcat, ZK, Spring, Software Design Patterns, SQL, Delphi, JPA, HQL, EJB, Web Applications, Logistics Software..., Supply Chain Software..., Pascal, JBoss Application Server, Spring Framework, Drools Rule Engine, EDI, JUnit, Eclipse, JDBC

Education
Art Technology Group   2001 — 2001

ObjectSpace   1996 — 1997

The Catholic University of America   1989 — 1992
Anthropology and Archaeology

Northwestern State University   1985 — 1988
Bachelor's degree, Anthropology and Archaeology

Marthaville High School   1963 — 1975
High School

Experience
Hall and Hall  May 2007 - Present
Self Employed  June 2000 - Present
Kempe Foundation   September 2009 - September 2011
Denver Roller Dolls   January 2009 - December 2010
Digital Computers   January 1996 - February 1999
Computer City   November 1992 - January 1996
ATEO Copiers   September 1990 - December 1992

Skills
Microsoft Excel, Office Management, Microsoft Office, Microsoft Word, Customer Service, Customer Satisfaction, Customer Insight, Strategic Planning, Outlook, Research, Social Media Marketing, PowerPoint, Insurance, Marketing, Sales, Event Planning, Real Estate, Fundraising

Education
Red Rocks Community College   1987 — 1989
Criminal Justice, IT, Core education

Experience
ltcfor.me - Practical Firearms Training   March 2013 - Present
LogMeIn  January 2009 - Present
Saba Software, Inc.   April 2007 - January 2009
Interwise, Inc,   September 2005 - January 2007
Putnam Investments  September 2004 - June 2005
Centra Software  January 2004 - April 2004
Centra Software  January 2001 - January 2004
Computer City   April 1997 - January 2001

Skills
SaaS, Data Center, Enterprise Software, Cloud Computing, Servers, Windows Server, Operating Systems, Management, Windows, System Administration, Agile Methodologies, Team Building, SDLC, Technical Support, Microsoft Operating..., Networking, Computer Proficiency, Computer Network..., IIS, IT Service Management, Customer Satisfaction, Virtualization, Optimization, Software Installation, Computer Maintenance

Education
American International College

Middlesex Community College

Experience
The Coca-Cola Company  August 2014 - Present
The RIGSBY Group, LLC   2006 - Present
International Academy Of Smyrna  August 2013 - August 2014
International Academy of Smyrna  August 2012 - August 2013
mobileword.net   2008 - 2009
Washington Mutual  April 2004 - April 2005
State of Mississippi - Division of Medicaid  August 2003 - January 2004
NCO Financial Systems  November 1998 - December 1999
Computer City   August 1997 - November 1998

Skills
Event Planning, Customer Service, Strategic Planning, Event Management, Team Building, Sales, Leadership, Public Speaking, Budgets, Marketing, Social Media, Social Media Marketing, Marketing Strategy, Microsoft Office, Social Networking, Project Management, Account Management, Business Development, Public Relations, Nonprofits, Entrepreneurship, Project Planning, Fundraising, Management, Marketing Communications, Analysis, Community Outreach

Education
Morehouse College   1991 — 1997
BA, Finance

Experience
Bechtel  May 2005 - Present
ExxonMobil  September 2004 - April 2005
National Oilwell  April 2004 - June 2004
Icon Information Consultants  November 2003 - January 2004
Duke Energy  June 2003 - November 2003
AIG VALIC  June 1998 - March 2003
Computer City   November 1995 - December 1997

Skills
MS Project, Process Engineering, Visio, Program Management, SharePoint, Six Sigma, Lotus Notes, Performance Management, Active Directory, Technical Support, Procurement, Contract Management, XP, Software Documentation, Microsoft Excel, Project Planning, Management, Change Management, Business Analysis, Microsoft Office, Microsoft SQL Server, Troubleshooting, Outlook, Team Leadership, Project Management, Access, Process Improvement, SAP, Windows, Training, Team Building, Software Installation, VPN, Help Desk Support, Citrix, Laptops, System Administration, Databases, IT Management, BMC Remedy, Disaster Recovery, ITIL, Windows XP, SCCM, Integration, Windows 7, IT Operations, Information Technology, Vendor Management, Desktop Computers

Education
San Jacinto College   1994 — 1996
Drama

Deer Park High School   1990 — 1994
High School

Experience
LabTech Software  March 2014 - Present
Kaseya  May 2007 - October 2013
Kaseya  September 2008 - December 2009
Kaseya  May 2007 - August 2008
ACD Systems  2003 - 2007
TODO1 Services  2001 - 2002
iNNERHOST   1999 - 2001
Computer City   1995 - 1999

Skills
IT Service Management, Networking, Windows Server, Kaseya, Professional Services, Cloud Computing, Technical Support, Service Desk, Servers, Managed Services, Troubleshooting, Virtualization, IT Management, Windows, Systems Management, SaaS, Account Management, Microsoft Exchange, Acronis, Patch Management, Software Quality..., Software Consulting, Project Planning, Software Installation, Process Improvement, Salesforce.com, Application Servers, Technical Presentations, Technical Staff..., Supervisory Experience, SNMP, Server Administration, Sales Operations, Computer Network..., NOC, GIS, Software Documentation, GIS systems, Project Coordination, Data Migration, Windows System..., Business Process..., Moodle, Network Operations, Staff Management, Customer Retention, Software Deployment, IT Automation, LabTech, SQL

Education
DeVry   2005 — 2007
B.S.

Florida International University   1997 — 2001

Miami Dade College   1992 — 1997
Associate in Arts

Christopher Columbus High School   1990 — 1992
Diploma

Experience
International Association of Exhibitions and Events  January 2015 - Present
Promotional Products Association International (PPAI)   October 2011 - Present
Promotional Products Association International (PPAI)   June 2008 - October 2011
QI Systems Inc.   August 2005 - January 2008
Teleplan International  March 2003 - August 2005
Teleplan International  May 2001 - March 2003
PC Service Source, Inc.   June 2000 - May 2001
PC Service Source, Inc.   August 1998 - June 2000
Computer City   October 1997 - August 1998
CompuCom Systems, Inc.   November 1996 - October 1997

Skills
B2B, Leadership, Business Development, Strategic Planning, Management, Process Improvement, Team Building, Forecasting, Project Planning, New Business Development, Budgets, Student Development, Strategy, Account Management, Marketing Strategy, Operations Management, Management Consulting, Customer Service, Start-ups, P&L Management, Business Planning, Business Strategy, Trade Shows, Competitive Analysis, Financial Analysis, Cross-functional Team..., Sales Management, Sales Operations, Direct Marketing, Income Statement, Advertising, Product Marketing, Negotiation, Product Development, Strategic Partnerships, Marketing, Analysis, Retail, Mergers & Acquisitions, Executive Management, Entrepreneurship, Small Business, Finance, Pricing, Contract Negotiation, Sales, Market Planning, Strategic Financial..., CRM, Marketing Communications

Education
University of Michigan - Executive Education Program   1995 — 1996
Certification, Executive Manufacturing Program

University of Miami - School of Business   1988 — 1990
MBA, Finance

Drexel University - LeBow College of Business   1975 — 1980
BS, Accounting

North Penn High School

Experience
Seaspan Ship Management Ltd.  January 2015 - Present
Deconstruktiv Design   January 2001 - Present
TEC The Education Company  November 2013 - April 2015
Bentall Kennedy  2013 - 2014
Layfield Group Limited  2013 - 2013
IATSE Local 891  May 2007 - December 2012
Harmony Airways  February 2002 - April 2007
Fantasy Works   April 2000 - March 2001
Westnet Technology   March 1997 - April 2000
Computer City   October 1994 - March 1997

Skills
Team Leadership, Disaster Recovery, Project Management, Business Analysis, Business Intelligence, Business Process..., Program Management, Wireless, HTML, Sales Management, IT Management, Change Management, Software Project..., Software Development, SharePoint, IT Strategy, Customer Service, Account Management, Managed Services, IT Service Management, Strategic Planning, Marketing Strategy, Cloud Computing, Management, SaaS

Education
Kwantlen Polytechnic University   1994 — 1997

Experience
Shutterfly  May 2012 - Present
Dash Navigation (acquired by Research in Motion)   July 2007 - May 2012
KLA-Tencor  January 2004 - June 2007
KLA-Tencor  June 1999 - December 2003
The GoodGuys   February 1997 - May 1999
Computer City   1995 - 1997

Skills
Call Centers, Business Process, SAP, Oracle, JIRA, Microsoft Excel, Mobile Devices, Leadership, Project Management, RightNow, VBA, Call Center, Clarify, NetSuite, Centercode, Excel

Education
San Jose State University   1995 — 2000

Experience
All Weather Windows  May 2011 - Present
ARC Business Solutions   June 2008 - May 2011
Accenture  October 2007 - May 2008
Juma Al Majid Group   February 2000 - June 2005
Computer City   June 1999 - February 2000

Skills
Oracle, Management Consulting, Project Management, Business Analysis, Business Process..., Maximo, Software Project..., SDLC, Business Intelligence, ERP, PMP, ITIL, Business Process, Requirements Analysis, Management, Consulting, Integration

Education
McGill University   2005 — 2007
Master of Business Administration (MBA)

University of Jordan   1995 — 1999
BSc, Computer Science

Experience
Spencers, Spirit Halloween and Toyzamm   2009 - Present
DSW  2007 - November 2010
DOTS Fashions  September 2003 - October 2007
Computer City, Sports Authority, Circle K, ABCO Foods, Mervyn's   February 2003 - October 2007
Computer City   1995 - 1998
Mervyns  1985 - 1990

Education
Pima Community College
Yes, Business Management/Human Relations

Experience
Sulzer Pumps  December 2008 - Present
ZEH Software  March 2007 - October 2008
Continental Airlines  November 2005 - March 2007
EOG Resources  April 2000 - June 2005
Getronics  March 1996 - April 2000
Computer City   November 1993 - March 1996

Skills
Project Management, Customer Support, System Configuration, Budget, Management, IT Management, Windows, Microsoft Office, Software Documentation, Troubleshooting, Business Analysis, Team Building, Process Improvement, SQL, Customer Service, Change Management, Sales, Project Planning, Strategic Planning, Microsoft Excel, ITIL, Lean Manufacturing, Lean Facilitation

Education
University of Houston-Downtown   1988 — 1993
BBA, CIS

Henderson State University   1986 — 1988

Clements   1983 — 1986

Experience
Best Buy  June 2003 - Present
Comsense   May 2000 - December 2002
Barnes & Noble  August 1998 - May 2000
Tandy Corporation  1996 - 1997
Computer City   1994 - 1996
Radio Shack  1975 - 1994

Skills
Store Management, Loss Prevention, Inventory Control, Big Box, Income Statement, Merchandising, Inventory Management, Profit, Multi-channel Retail, Consumer Electronics, P&L Management, Retail, Multi-unit, Visual Merchandising, Sales Management, POS, District Management, Leadership, Multi-Unit Management, Planograms, Employee Training, New Store Openings, P&L Responsibility, Sales Operations, Shrinkage, Training, Pricing, Hiring, Expense Management, Forecasting, Multi-unit Retail..., Store Operations, Personnel Management, Driving Results, Performance Management, Sales, Team Building, People Development, Retail Sales, Profit Maximization, Customer Satisfaction, Customer Experience, CPFR, Customer Retention, Operations Management, Accountability, P&L, Merchandise Planning, Multi-Unit

Education
Pennsylvania State University
Bachelor of Business Administration (BBA), Business Administration and Management, General

Harrisburg Area Community College
Associate of Arts (AA), Business Administration and Management, General

Experience
Pacific Communications  January 2007 - Present
Allergan, Inc.   July 2004 - January 2007
Sears, Roebuck and Co.   February 1998 - August 2003
Computer City   June 1994 - January 1997

Skills
Advertising, Project Management, Google Adwords, Google Analytics, Account Management, Brand Management, Marketing, Budgets, Marketing Strategy, Sales, Strategic Communications, SurveyMonkey, Contract Management

Education
University of La Verne   2005 — 2007
Master of Business Administration (M.B.A.), Marketing, 3.9 GPA

California State University-San Bernardino   2000 — 2004
Bachelor’s Degree, International Business and French, 4.0 GPA

Experience
Moms at Home Bookkeeping, DBA   September 2008 - Present
DMR Accounting & Consulting   October 2011 - January 2013
McKinney York Architects  June 2008 - January 2010
McKinney York Architects  August 1998 - June 2008
Computer City   1996 - 1998

Skills
Human Resources, Invoicing, Bookkeeping, QuickBooks, Payroll, Tax, Spreadsheets, Journal Entries, Peachtree, PowerPoint, Microsoft Office, General Ledger, Accounting, Accounts Receivable, Accounts Payable, Expenses, Bank Reconciliation, Sales Tax, Financial Statements, Accruals, Office Management, Cash Flow, 10 Key, GAAP, Cost Accounting, Office Administration, Filing, Benefits Administration, Confidentiality

Education
Austin Community College   1999 — 2007
Business Administration

Central Texas College   1994 — 1996
Criminal Justice

Tidewater Community College   1989 — 1991
General

Experience
BJ's Wholesale Club  September 2001 - Present
Fresenius Medical Care  January 1999 - January 2001
Computer City   January 1998 - January 1999
Computer HMO   January 1995 - January 1998

Skills
SDLC, DB2, Active Directory, Visio, Business Analysis, AIX, Troubleshooting, Project Management, Vendor Management, Requirements Analysis, Retail, Unix, Data Warehousing, Team Leadership, InfoSphere

Education
Massachusetts Bay Community College   1997 — 2001

Joseph P. Keefe Technical High School

Learning Tree Management Institute

Massachusetts Bay Community College

Experience
CyberYonder   May 2004 - Present
InnerOceans.com   January 1995 - August 2000
Computer City   February 1992 - March 1995

Skills
Social Media Marketing, Social Networking, Web Development, Social Media, Photoshop, Google Adwords, Landing Page..., SEO, Blogging, Online Advertising, Web Design, E-commerce, Email Marketing, Advertising, Website Development, Marketing Strategy, HTML, WordPress, SEM, Google Analytics, PPC, Web Analytics, Mobile Marketing, Web Marketing, Affiliate Marketing, CMS, Digital Marketing, Digital Strategy, Organic Search, Marketing Communications, Link Building, Content Strategy, Web Project Management, Conversion Optimization, Keyword Research, Google Webmaster Tools, Internet Strategy, Online Marketing, Web 2.0, SEO copywriting, Online Lead Generation, Search Advertising, Web Content Management, Local Search, Video Production, VSEO, Web Video

Education
Drew University   1978 — 1982
Bachelor's degree, Economics

Experience
Transamerica  July 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   July 2012 - June 2013
UMT Consulting Group  July 2009 - June 2012
Southwest Airlines  September 2000 - August 2008
Keane  February 1998 - September 2000
Pagemart Wireless  May 1997 - February 1998
Computer City   March 1993 - May 1997

Skills
Project Management, Program Management, SharePoint, MS Project, Business Intelligence, Project Portfolio..., PMO, Business Process..., IT Strategy, Business Analysis, Training, SDLC, PMP, Requirements Gathering, Business Process, Software Development

Education
Austin College   1981 — 1985

Grand Prairie High

Experience
Amazon.com  November 2005 - Present
Handtech   1999 - 2001
Computer City   1996 - 1998

Skills
Supply Chain, Purchasing, Cross-functional Team..., Procurement, Lean Manufacturing, Warehousing, Six Sigma, Inventory Control, Forecasting, Negotiation, Operations Management, Process Improvement, Strategic Sourcing, Warehouse Management, Inventory Management, Kaizen, Sourcing, Continuous Improvement, Supply Chain Management, Logistics, Vendor Management, Operational Excellence, Team Building, Logistics Management, Strategic Planning, Supply Chain...

Education
Colorado Technical University
BSBA, E-Finance

Experience
Capitol Voip Solutions   August 2007 - Present
Unisys Corporation / Apex Technologies   April 2007 - August 2007
AAC  June 2006 - May 2007
FCC (Nova Technology/AAC)   August 2001 - June 2006
The Boston Consulting Group  March 2000 - August 2001
Accenture , TRW, Otis & Blanc, BCG (Via Aquent   December 1998 - July 2000
FCC ( VIA Teksystems)   September 1998 - March 1999
Computer City   March 1998 - September 1998

Skills
VoIP, CCIE, Cisco Technologies, Cisco IP Telephony..., Cisco Call Manager, Unified Communications, IP, System Deployment, Microsoft Certified..., CCVP, CCNA, Security, Cisco VoIP, CCNP, Software Installation, CCDA, Data Center, Microsoft Exchange, Gateway, Technical Support, WAN, Cisco IOS, Disaster Recovery, Virtualization, Routers, VMware

Education
Cisco
Certification

Microsoft
Certification

Montgomery College
associates Degree, Information Technology

Nortel Network
Cerification

Experience
Cpointe Associates   2004 - Present
Proline Billiards Company   2001 - 2004
Computer City   June 1999 - September 2001
Treat Entertainment  February 1997 - June 1999
Blockbuster Entertainment Group  1994 - 1998
Blockbuster  1993 - 1994
Eastman Kodak  1988 - 1993
US Army  June 1964 - July 1988

Skills
Management, Sales, New Business Development, Retail, Team Building, Budgets, Time Management, Analysis, Project Planning, Income Statement, Publishing, Sales Management, Strategic Planning, Leadership, Business Strategy, Strategy, Start-ups, Marketing, Negotiation, Merchandising, Forecasting, Competitive Analysis, P&L

Education
Central Michigan University   1969 — 1971
MBA, Business

Boston College   1960 — 1964
Bachelor of Science (BS), History

Experience
Quartet Service Inc.  February 2007 - Present
Quartet Service Corporation  2007 - Present
KLM Solutions   2010 - 2012
Insight Canada Inc.   2001 - 2007
Computer City   1998 - 2000

Education
Bharatiya Vidya Bhavans Sardar Patel College Of Engineering   1968 — 1972
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

Experience
RadioShack  June 2005 - May 2009
RadioShack  2000 - 2005
KB Toys  April 1999 - October 2000
Computer City   September 1996 - August 1998

Skills
Income Statement, Private Investigations, Management, Visual Merchandising, Sales, Recruiting, Store Management, Leadership, Asset Protection, Auditing, Loss Prevention, Fraud, Merchandising, P&L Management, Profit, Inventory Management, Interviews, Human Resources, Time Management, Payroll, Budgets

Education
Rhode Island College   2010 — 2011
BA, History

Eastern Connecticut State University   1992 — 1994
BA, Sociology

Experience
Flextronics  2008 - Present
Cambridge SoundWorks  2002 - 2006
Best Buy  1998 - 2002
Incredible Universe  1992 - 1998
Tandy Corporation  1992 - 1998
Computer City   1992 - 1998

Education
Los Angeles City College
Associates, Business

Experience
Toshiba Business Solutions  November 2010 - Present
Toshiba Business Solutions  October 2009 - July 2010
Metafore IT Solutions  February 2001 - April 2009
Computer City   1997 - 2001

Skills
Account Management, Management, Solution Selling, Contract Negotiation, Sales, Professional Services

Education
Delhi University
Bachelors, Psychology

Experience
Meineke Car Care Centers, Inc.   October 2011 - Present
Monro Muffler Brake  November 2005 - November 2011
Mr Tire Auto Service Center   1995 - 2005
Computer City   1993 - 1995
Leedmark   1990 - 1993

Skills
Profit, Income Statement, Customer Satisfaction, Inventory Management, Retail, Automotive, Automotive Aftermarket, Sales Management, Inventory Control, Team Building, Operations Management, Automobile, Customer Retention, Purchasing, Vehicles, Franchising, Parts, Forecasting, New Business Development, Recruiting, Automotive Repair, Tires, P&L Management, Sales, Customer Service, Strategic Planning, Coaching, Sales Operations, Negotiation, Budgets, Management, Training, Hiring, Sales Process, Store Management, Business Planning, Merchandising, Selling, B2B, Pricing, Account Management, P&L, Market Planning, Cross-functional Team...

Education
Frostburg State University   1987 — 1988
MBA, Business Management

Frostburg State University   1984 — 1987
BS, Business

Anne Arundel Community College   1981 — 1983
n/a, General

Experience
Interfor  March 2015 - September 2015
Simpson Lumber Company, LLC  May 2013 - February 2015
Simpson Lumber Company, LLC  October 2012 - May 2013
Simpson Lumber Company, LLC  February 2008 - October 2012
International Paper  April 2001 - January 2008
State of Georgia  September 1999 - April 2001
Brazos Higher Education Services Corporation   September 1998 - July 1999
Texas State Technical College  March 1998 - August 1998
Computer City   June 1996 - February 1998
Incredible Universe  May 1995 - June 1996

Skills
Microsoft Office, Outlook, Microsoft Excel, Lotus Notes, Microsoft Word, PowerPoint, Data Entry, Advertising, Administrative..., Customer Service, SAP, Kronos Timekeeping

Education
Savannah College of Art and Design   1985 — 1987
Photography

Swainsboro Tech   1976 — 1977
Clerical

Experience
RIMOWA  January 2015 - Present
RIMOWA  November 2013 - January 2015
Thomas Christian Design Company   January 2011 - December 2014
MooreCo Inc.  June 2006 - December 2008
Stand Firm World Ministries   April 2004 - April 2006
Pechal Cabinets   January 1997 - December 2003
JMG   May 1996 - December 1996
Computer City   October 1995 - April 1996
Computer City   March 1995 - October 1995
Computer City   April 1994 - March 1995

Skills
Illustrator, Logo Design, Layout, Adobe Creative Suite, Photoshop, InDesign, Adobe Acrobat, Dreamweaver, Web Design, Photography, Graphic Design, Microsoft Excel, Customer Service, Mac, Microsoft Office, Troubleshooting, Retail

Education
Lake Washington Technical College   2009 — 2010
Associate's degree, Multimedia Design and Production

Experience
Bristol  April 2009 - Present
Key-Logic Education Center   September 1998 - November 2003
Vanstar  September 1997 - September 1998
Computer City   August 1996 - September 1997
Aetna Life & Casualty  September 1986 - September 1993
The Limited  September 1982 - February 1986

Skills
Microsoft Office, Event Planning, Social Media, PowerPoint, Microsoft Excel, Public Speaking, Editing, Customer Service, Microsoft Word, Event Management, Research, Entertainment, Public Relations, Outlook, Social Networking

Education
Bay Path University   1980 — 1982
Associates, Fashion Merchandising & Retail Management

Experience
Kontron  June 1999 - June 2011
Destinet Services Inc   March 1997 - May 1999
Computer City   May 1995 - January 1997
Packard Bell Electronics   October 1994 - May 1995

Education
Associated Technical College
Telecommunications Diploma

Learning Center
Computer Electronics Technology Diploma, Computer

Monroe College
Associate's Degree, Computer Science

Experience
OmniSYS, LLC  October 2013 - Present
Gerber Technology  May 1999 - September 2013
ABC Radio Networks  August 1998 - April 1999
Computer City   February 1998 - July 1998
Greenbriar Russell   July 1997 - June 1998
Various Others   February 1979 - June 1987

Skills
Microsoft SQL Server, Oracle SQL, DB2, SSIS, RedGate, ETL, Software Project..., Erwin, Troubleshooting, Systems Analysis, CRM (using Vantive), DBArtisan, Visual Studio, SDesignor, Testing, Oracle, SQL, Performance Tuning, Visio, Business Intelligence, Software Documentation, Management, MS Project, SQL Tuning, .NET, Software Development, Database Tools, SharePoint, VBScript, SDLC, Stored Procedures, Sybase, Integration, Databases, Replication, Agile Methodologies, ASP.NET, Access, TFS, ERP, T-SQL, Scrum, Product Data Management..., Product Lifecycle..., Requirements Analysis, Technical Documentation, OOP, Windows Server, Crystal Reports, Business Analysis

Education
Bradley University   1976 — 1978
History/Business

Experience
Dicks Sporting Goods  April 2002 - February 2013
Best Buy  April 1999 - April 2002
Circuit City  July 1998 - April 1999
Computer City   January 1996 - June 1998
Office Depot  April 1992 - January 1996
Service Merchandise  October 1987 - April 1992
Heck’s Incorporated   May 1982 - October 1987

Skills
Customer Service, Sales, Merchandising, Training, Selling, Time Management, Store Management, Retail, Team Building, Loss Prevention

Education
Morehead State University   1981 — 1985

Morehead State University

Experience
Roving IT Techs   January 2008 - Present
Contra Costa County  February 1999 - May 2010
Computer City   September 1996 - December 1998

Skills
Construction, Business Development..., Farms

Education
Western Governors University   2013 — 2016
Bachelor of Science (BS), Information Technology, B

Contra Costa College   1968 — 1972
Silicon Valley College, Computer Systems Networking and Telecommunications

Mary Harding Baylor University   1964 — 1965
General Studies, English Language and Literature/Letters

Experience
Big Lots  August 2011 - Present
Borders  2010 - 2011
Toys R Us  July 1999 - September 2008
Computer City   September 1993 - July 1998

Skills
Store Management, Loss Prevention, Merchandising, Visual Merchandising, Store Operations, Retail Sales, Driving Results, Shrinkage, Profit, Big Box, Planograms, Inventory Control, Retail, New Store Openings, Merchandise Planning, Multi-Unit, New Store Development, Inventory Management, Associate Development, P&L, POS, Cashiering, CPFR

Education
Salisbury University   1982 — 1986
Bachelor of Science (BS), Computer Science