Computer Resource Solutions
Address: 1 Pierce Pl # 325W, Itasca, IL 60143 Phone: (630) 467-1010Place name: : : : Website: Hours: Category: : : : Website: http://www.crscorp.com/ Category: Employment agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Computer Resource Solutions Posting publicly on the Web Write a review Reviews"The leadership is very motivational and Mr/Mrs Gaines are great people." "Horrible company DO NOT WORK FOR THIS COMPANY." "For 3 weeks she ignored multiple email and voice mail messages." View all Google reviews
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Computer Resource Solutions Employees
EPI Technologies, Inc. April 2015 - Present
My home May 2012 - Present
Computer Resource Solutions October 2010 - January 2012
Shell Vacations Club February 2003 - April 2010
Arch Wireless July 1997 - October 2002
Skills
Microsoft Word, Outlook, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, Team Building, Project Management, Leadership, New Business Development, Sales, Forecasting, Telephone Skills, Marketing, Account Management, Hospitality, Sales Management, Accounts Receivable, Administrative..., Budgets, Teamwork, Invoicing, Recruiting, Adobe Acrobat, Data Entry, Access, Management, Customer Satisfaction, Team Leadership, Social Networking
Education
University of Phoenix 2009 — 2013
Associates, Education
US Foods March 2013 - Present
Sears Holdings Corporation February 2013 - March 2013
Reed Business Information March 2012 - December 2012
Northern Trust January 2011 - March 2012
Wells Fargo Advisors 2009 - January 2011
University of Alabama January 2009 - 2009
Computer Resource Solutions May 2008 - November 2008
Blue Cross Blue Shield September 2007 - May 2008
The Computer Merchant March 2007 - September 2007
Ciber, Inc July 2003 - March 2007
Skills
PMI, MS Project, Mainframe, ITIL, CMMI, Client/server, ERP, Lotus Notes, Software Development..., .NET, XML, Enterprise Management..., Project Management, Java, SDLC, Program Management, Agile Project Management, Process Improvement, Data Warehousing, Scrum, Earned Value Management, High Performance Teams, Cross Functional..., Retail, Investment Banking, Artificial Intelligence, Cross Functional Team..., Primavera P6, Web Analytics..., High Performance Web..., HTML, Disaster Recovery, Requirements Gathering, Testing, Software Development, Risk Management, Leadership, PMP, Oracle Enterprise..., Fortinet, Enterprise Software, Project Portfolio..., PMO, Business Process, Enterprise Architecture, Agile Methodologies, Quality Assurance, Oracle, Resource Management, Project Planning
Education
SCRUM Institute 2011 — 2011
Master Certification, SCRUM Project Management
The George Washington University 1999 — 2001
Masters Certification, Project Management
Drexel University 1963 — 1966
Electrical Engineering, Computer Science
Marple Newtown High School
ManpowerGroup November 2011 - Present
Computer Resource Solutions July 2008 - November 2011
Spherion 2007 - 2008
Skills
Recruiting, Temporary Placement, Interviews, Sourcing, Screening, Onboarding, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Human Resources, IT Recruitment, Management, Training, Contract Recruitment, Employee Relations, Staffing Services, Networking, Screening Resumes, Customer Service, Leadership, Temporary Staffing, Vendor Management, Team Building, Hiring, Cold Calling, Permanent Placement, College Recruiting, Resume Writing, Microsoft Office, Talent Management, Sales, Coaching, Performance Management, Information Technology, Time Management, CRM, Strategic Planning, New Hire Orientations, Recruitment Advertising, Employee Training, Job Fairs, Account Management, Executive Search, Consulting, Employee Benefits, Benefits Negotiation
Education
University of Illinois at Urbana-Champaign 2003 — 2007
B.A., Speech Communication, Sociology
The Bowery Mission November 2014 - Present
The Bowery Mission September 2013 - Present
The Bowery Mission April 2014 - August 2014
Verigent July 2013 - April 2014
Computer Resource Solutions June 2010 - July 2011
Ajilon Consulting July 2007 - November 2007
Skills
Technical Support, Management, Help Desk Support, Customer Service, Internet Recruiting, Hardware, Applicant Tracking..., Technical Recruiting, Microsoft Office, Recruiting, Sourcing, Multi Tasking, Screening, Talent Acquisition, Corporations, Laptops, Project Management, MULTITASKING IN A..., Human Resources, Temporary Placement, Outlook, Benefits Negotiation, Windows 7, Windows 8, Database Administration, Career Counseling, Event Management, Non-profit..., Office Administration, Network Administration
Education
Per Scholas 2006 — 2007
Computer Science
United States Naval Naval Nuclear Power School 1982 — 1984
Engineer's Degree, Radiac Maintenance, Electronic Technology, ET2
Howard University 1978 — 1981
Electrical and Electronics Engineering
Zayo Group February 2014 - Present
Cincinnati Bell January 2012 - February 2014
Zayo Group February 2014 - 2014
Zayo Group 2014 - 2014
Computer Resource Solutions January 2010 - January 2012
Tween Brands December 2010 - September 2011
Verizon Business December 1988 - October 2009
US Navy January 1978 - December 2004
Skills
Telecommunications/IT, IT Operations, Network Engineering, Cisco Switches, Cisco Routers, Fiber Optics, AC/DC Power Plants, UPS systems, Safety Management, Technical Project..., IT Management, Field Operations, Outside Plant, Supervisory Skills, Troubleshooting, IP Networking, Network Design, Network Operations, Managed Services, Router Configuration, Switch Configuration, Microwave Systems, Optical Transmission, Network Administration, Engineering, MPLS, Computer Network..., IP, Networking, Security, Cisco Nexus, Transmission, Microwave, Toggle, Safety Management..., Cisco Technologies, UPS Systems, WAN, Telecommunications, VoIP
Education
Fiber Optic Splicing certification MCI INC 1989 — 1992
Inside Plant Power Systems 1989 — 1990
Outside Plant Power systems 1989 — 1990
University of California, Berkeley 1983 — 1986
Bachelor's degree
University of Maryland Baltimore County 1982 — 1985
Associate of Arts and Sciences (AAS)
FTD March 2015 - Present
Computer Resource Solutions February 2013 - February 2015
TEKsystems November 2011 - January 2013
Resource 1 July 2011 - September 2011
Siemens Medical Solutions June 2010 - July 2011
Learning Point Associates March 2000 - December 2009
IRI November 1995 - November 1998
SEI Information Technology August 1988 - November 1995
Skills
MS Project, Visio, SDLC, Software Documentation, Management, Program Management, Access, Outlook, SharePoint, Project Management, PMO, Project Planning, Troubleshooting, Leadership, Budgets, Microsoft Office, Vendor Management, Process Improvement, Business Analysis, Requirements Gathering, Databases, Project Portfolio..., Microsoft Project, Change Management, Business Process...
Education
Benedictine University
AA, Business Administration, 4.0
College of DuPage June 2012 - Present
University of Phoenix March 2009 - Present
Product Evaluations, Inc. March 2011 - June 2012
Computer Resource Solutions February 2011 - March 2011
Governors State University September 2010 - January 2011
CI Profiling August 2009 - September 2010
Kaplan University January 2009 - April 2010
Argosy University March 2007 - November 2008
Career Education Corporation October 2005 - January 2007
Digital Staffing, Inc. June 2005 - October 2005
Skills
Banner SIS, CampusVue SIS, OSS SIS, IBM SPSS Statistics, IBM SPSS Modeler..., IBM SPSS Text Analysis..., SYSTAT, R/S-Plus, SAS, MySQL, SQL Server, MS Access, MS Excel, Oracle BI Discoverer..., PHP, HTML, CSS, Dreamweaver, ASP, ASP.NET, VBA, JavaScript, Wordpress, MS Word, MS Project, Open Project, MS Sharepoint, Gimp
Education
Northwestern University 1987 — 1998
M.A., Medieval History
Loyola University Chicago 1981 — 1987
B.A., History
Western Michigan University
Medieval History
Cyara May 2015 - Present
Apex Systems March 2015 - Present
Mediu January 2010 - March 2015
Computer Resource Solutions November 2009 - January 2010
Direct Brands, Inc April 2007 - November 2009
DirectBrands 2007 - 2009
Direct Brands (Columbia House & Doubleday) 2007 - 2009
Charles Schwab June 2006 - March 2007
bmg columbia house 2000 - 2007
BMG Columbia House 2000 - 2004
Skills
Call Center, Genesys, Call Centers, Contact Centers, Cloud Computing, Cisco Technologies, Vendor Management, Telecommunications, Telephony, Databases, Customer Service, IVR, Process Improvement, Troubleshooting, CTI, Routing, Integration
Education
Ball State University 1987 — 1989
West Vigo High School
Fidelis Corporation May 2014 - Present
HexaCorp LLC July 2013 - March 2014
NIC Infotek, Inc. November 2012 - June 2013
MSM-Net, Inc February 1999 - October 2012
BCforward October 2010 - June 2011
V-Soft Consulting Group February 2006 - February 2007
Computer Resource Solutions September 2004 - July 2005
ComputerLand/Block Technologies June 1991 - January 1999
Litel Telecommunications February 1989 - June 1991
GTE Mobile Communications February 1987 - January 1989
Skills
Account Management, Business Intelligence, Technical Recruiting, New Business Development, Team Building, Business Development, Cold Calling, Solution Selling, Professional Services, Staff Augmentation, Enterprise Software, SDLC, Cloud Computing, CRM, Recruiting, ERP, Strategy, Telecommunications, Contract Recruitment, Outsourcing, Software Development, Talent Acquisition, Sourcing, Executive Search, Business Analysis, Program Management, Information Technology, Oracle, Staffing Services, Integration, Consulting, IT Strategy, Temporary Placement, SaaS, Selling, Sales, Salesforce.com, Strategic Planning, SharePoint, Management, Vendor Management, Security, Benefits Negotiation, Internet Recruiting, Cross-functional Team..., Leadership, Applicant Tracking..., Screening Resumes, Networking, Governance
Education
Southern Illinois University, Carbondale 1978 — 1984
B.S., EDP/International Marketing
CVS 1974 — 1978
Certified Welder, Welding
Parkside
Diploma
AT&T Services, Inc. June 2013 - Present
Lynx Associates 2006 - Present
ZeroChaos June 2010 - May 2013
Computer Resource Solutions August 2007 - August 2009
TTX Company 2002 - 2006
TTX Company 2000 - 2002
TTX Company 1994 - 2000
Skills
Cross-functional Team..., Operations Management, Program Management, Strategic Planning, Strategy, Business Analysis, Change Management
Education
University of Notre Dame - Mendoza College of Business
MBA, Operations, Finance, Business Ethics
University of Tennessee-Knoxville
BS, Electrical Engineering
Discover Financial Services October 2009 - Present
Diners Club International October 2009 - July 2010
Computer Resource Solutions January 2009 - September 2009
Glotel, Inc. May 2006 - October 2008
Dayton Superior November 2003 - April 2006
Brady Ware August 2001 - October 2003
US Army June 1997 - June 2001
Education
The Ohio State University Fisher College of Business 2012 — 2014
Master of Business Administration (MBA), Finance
Bowling Green State University 1993 — 1997
Bachelor of Science in Business Administration, Accounting
Troy High School
Express Employment Professionals September 2014 - Present
Staffing Network LLC June 2013 - March 2014
The Bartech Group January 2011 - November 2012
Computer Resource Solutions 2007 - 2009
Spherion 2006 - 2007
Skills
Technical Recruiting, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Talent Acquisition, Staffing Services, Screening, Sourcing, Screening Resumes, Recruiting, Staff Augmentation, Onboarding, Temporary Staffing, Employee Relations, Temporary Placement, Human Resources, Vendor Management, Resource Management, Interviews, SDLC, Permanent Placement, IT Recruitment
Education
Liberty University 2015 — 2019
Master’s Degree, Public Health and Nutrition
DeVry University 2000 — 2003
BS, Telecommunication
BMW of North America, LLC October 2011 - Present
HARMAN International July 2006 - October 2011
Computer Resource Solutions October 2005 - July 2006
Raytheon January 2005 - September 2005
United States Marine Corps November 1999 - December 2004
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Process Improvement, Leadership, Customer Satisfaction, Team Building, Training, Strategic Planning, Negotiation, Inventory Management, Technical Support, Radar, Marine Corps
Education
Fairleigh Dickinson University-Metropolitan Campus 2014 — 2016
Master's degree, Human Resources Management/Personnel Administration, General
Fairleigh Dickinson University-Metropolitan Campus 2013 — 2014
Bachelor of Arts (B.A.), Psychology, 3.82
Bergen Community College 2012 — 2014
Associate of Science (A.S.), General Studies, 3.7
PLS Financial Services August 2015 - Present
Computer Resource Solutions January 2011 - July 2015
Aflac January 2008 - February 2011
US Cellular August 2007 - October 2008
Partnership Employment January 2006 - August 2007
Vedior 2003 - 2004
Kforce Professional Staffing 2002 - 2004
StaffManagement/Seaton Corp October 2000 - 2002
Skills
Cold Calling, Job Fairs, Referrals, Technical Recruiting, Recruiting, Executive Search, Temporary Staffing, Benefits Negotiation, Contract Recruitment, Sourcing, Applicant Tracking..., College Recruiting, Internet Recruiting, Screening, Onboarding, Talent Acquisition, Hiring, Interviews, Temporary Placement, Succession Planning, Human Resources, CRM, Screening Resumes, Permanent Placement, Vendor Management, Management, Talent Management, Resume Writing, Employer Branding, HRIS, Training, Strategic Sourcing, Performance Management, Staffing Services, Benefits Administration, Behavioral Interviewing, SDLC, Taleo, PeopleSoft, New Hire Orientations, Staff Augmentation, Recruitment Advertising, Employee Relations, Employee Benefits, Payroll, Workforce Planning, IT Recruitment, Job Descriptions, HR Consulting, Networking
Education
FAS
Graduate Diploma in Sales and Marketing
University College Cork
Bachelor of Science
Innovative Systems Group June 2014 - Present
KellyOCG August 2013 - June 2014
TAPFIN/ManpowerGroup Solutions March 2012 - August 2013
Beeline Inc. April 2011 - March 2012
Computer Resource Solutions May 2007 - April 2011
York Enterprise Solutions November 2005 - April 2007
Experian March 2004 - November 2005
Comcast October 2000 - February 2004
Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Vendor Management, Recruiting, Change Management, Business Analysis, Access, Account Management, Analysis, Benefits Negotiation, Business Development, CRM, Cold Calling, College Recruiting, Contract Negotiation, Contract Recruitment, Employee Training, Executive Search, Human Resources, Information Technology, Interviews, Leadership, Management, Negotiation, Networking, Onboarding, Permanent Placement, Quality Assurance, Resource Management, SDLC, Sales, Screening, Screening Resumes, Sourcing, Staff Augmentation, Staffing Services, Temporary Placement, Training, Troubleshooting
Education
Roosevelt University 2002 — 2005
Bachelor of Arts, Telecommunications
Roosevelt University
System Web Solutions 2009 - Present
IDN September 2006 - 2009
belcorp 2001 - 2006
INACC 2000 - 2001
Allstate Insurance Company 1996 - 2000
Computer Resource Solutions 1997 - 1999
Skills
JavaScript, .NET, PHP, jQuery, Microsoft SQL Server, CSS, SQL, C#, SOA, VB.NET, Oracle, T-SQL, Visual Studio, ASP.NET MVC, WCF, Web Services, ASP.NET, Scrum, Web Applications, LINQ, AJAX, UML, Agile Methodologies, XML, IIS, MVC, WPF, Database Design, JSON, Android, OOP, TFS, Eclipse, Object Oriented Design, Subversion, Visual Basic, Software Development, Software Engineering, Software Project..., Tomcat, Silverlight, MySQL, Web Development, Mobile Applications, Databases, Git, PostgreSQL, HTML 5, Objective-C, PL/SQL
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Master of Business Administration
Northeastern Illinois University 1993 — 1996
BS, Computer Science
University of Illinois at Chicago 1990 — 1992
AT&T November 2010 - Present
Computer Resource Solutions November 2007 - November 2010
Bank of America June 2004 - November 2007
Bank of America November 1997 - June 2004
Skills
Instructional Design, Captivate, E-Learning, Blended Learning, Needs Analysis, Visio, Instructor-led Training, SnagIt, Dreamweaver, Technical Writing, Microsoft Office, Software Documentation, Lectora, Learning Management..., Project Management
Education
Drury University 2009 — 2013
Bachelor of Science, Education: Instructional Technology, 4.0
American InterContinental University 2007 — 2008
AABA, Business Administration/Visual Communications, 4.0
Comcast May 2015 - Present
Comcast October 2014 - Present
Comcast Cable January 2013 - Present
Pier 1 Imports May 2012 - Present
Elite Event Planning June 2009 - Present
Comcast Cable January 2014 - Present
Computer Resource Solutions October 2008 - May 2009
Versatility Tool Works & MFG. Company (Mfg) November 2007 - October 2008
Architectural Services Enhancement, Inc August 1999 - June 2007
JJC & Associates, Inc. October 1996 - July 1999
Skills
Microsoft Office, Production, Budgeting, Scheduling, Inventory Management, Word, Excel, Administration, Customer Relations, Customer Service, Photoshop, Interviewing, Insurance, Negotiation, Call Center, Team Building, Sourcing, Process Improvement, PowerPoint, Strategic Planning, Outlook, Administrative Support, Office Management, Accounts Payable, Accounting, Event Planning, Payroll, Quickbooks, Accounts Receivable, Access, Purchasing, Data Entry, Billing, Hiring, Invoicing, Budgets, Human Resources, Leadership, New Business Development, Administrative..., Training, Event Management, Microsoft Excel, QuickBooks, Process Scheduler, Logistics, Microsoft Word, Administrative...
Education
Moraine Valley Community College 1995 — 1996
in process, Business/Finance and Computer Programming
Ottawa Township High School 1983 — 1985
Graduated Senior HS Level, Business and Computer Science
Computer Resource Solutions Consultant / Project ManagerKelley MitchellSeptember 2009 - Present
AT&T 1983 - Present
Education
Eastern Kentucky University
BS, Computer Science
Lions Clubs International April 2013 - May 2015
Illinois Institute of Technology July 2009 - April 2013
Sears Holdings Corporation March 2009 - July 2009
Computer Resource Solutions March 2009 - July 2009
TravelCLICK June 2006 - December 2008
Allstate 2004 - 2006
CNA Insurance 2003 - 2004
Sanford Corporation April 2002 - May 2003
Newell Rubbermaid April 2002 - May 2003
Motorola June 1989 - December 2001
Skills
Resource Management, Program Management, Vendor Management, Process Improvement, Project Management, Team Leadership, Risk Management, Outsourcing, System Deployment, Configuration Management, Teamwork, SDLC, PMP, PMO, Software Project..., Agile Methodologies, Business Analysis, Requirements Analysis, Project Planning, Integration, E-commerce, Leadership, Management, Project Portfolio..., IT Management, IT Strategy, Business Intelligence, Software Development
Education
University of Pittsburgh 1985 — 1989
BS
One and Done Consulting May 2014 - Present
Atlanta Hall Management July 2014 - November 2014
ENSYNC DMS, Inc October 2012 - January 2014
ENSYNC DMS February 2009 - October 2012
NextGen Information Services August 2011 - November 2011
Modis August 2010 - June 2011
Computer Resource Solutions June 2009 - June 2010
MDI May 2008 - October 2008
Sprint Nextel September 2005 - December 2006
Nextel 1997 - 2005
Skills
MS Office Suite, MS Project, Visio, Vendor Management, PMO, Program Management, PMP, Requirements Analysis, Process Improvement, Project Management, Business Analysis, Cross-functional Team..., Business Process..., Resource Management, Software Project..., Software Documentation, SharePoint, Integration, Requirements Gathering, Telecommunications, Project Portfolio..., Project Planning, Team Leadership, SDLC, Leadership, Change Management, Testing, Management, Analysis, ITIL, SAP, Enterprise Software, Team Building, Security, Access, Databases, Business Intelligence, CRM, IT Strategy, Business Process, Data Analysis, Consulting, Information Technology, Strategy, Training, Product Management, Networking
Education
Georgia Institute of Technology 1979 — 1983
BS, IMGT
Mercer University - Stetson School of Business and Economics 1985 — 1988
MBA
Emory University, Center for Life Long Learning 2007 — 2007
certification
Villanova University 2000 — 2001
PMP
Oracle June 2011 - Present
Oracle June 2008 - June 2011
Oracle July 2006 - June 2008
Oracle August 2003 - July 2006
Oracle September 1997 - August 2003
Computer Resource Solutions August 1996 - September 1997
Mastech November 1993 - August 1996
DDE ORG Systems September 1989 - November 1993
Skills
Oracle E-Business Suite, Team Leadership, Project Management, Business Development, Unix, Management, Software Development, PL/SQL, Database Design, Oracle, Business Intelligence, Solution Architecture, Service Delivery, Oracle Applications, Enterprise Software, Requirements Analysis, Oracle RAC, IT Service Management, Enterprise Architecture, Cloud Computing, Data Warehousing, High Availability, Business Analysis, IT Strategy, ITIL
Education
Colorado Technical University 2003 — 2004
MS in IT Management, Project management, software engineering
Bharati Vidyapeeth 1985 — 1989
Bachelor of Engineering (Computer Engineering), Computer software, languages, RDBMS
Computer Resource Solutions January 2008 - Present
KC Managment Group January 2006 - January 2007
Education
DePaul University
TransUnion February 2013 - Present
Swoon Technology Resources December 2012 - February 2013
Interactive Business Systems, Inc. October 2012 - December 2012
TEK Systems February 2011 - June 2012
Computer Resource Solutions October 2008 - January 2011
Anixter April 2008 - October 2008
Sears Holdings Corporation July 2006 - February 2008
JP Morgan Chase December 1999 - July 2006
National City Bank December 1993 - May 1999
Harris Bank February 1991 - November 1993
Skills
COBOL, DB2, JCL, VSAM, CICS, Requirements Analysis, Syncsort, MVS, Visio, Endeavor, IMS DB/DC, Easytrieve, Photoshop, Test Cases, Microsoft Word, SAS programming, Microsoft Excel, APS, PL/1, BAL, Serena Changeman, DFSORT, Abend-Aid, Test Scripts, IBM Debugger, Microsoft Power Point, Landscape Photography
Education
DeVry University 1982 — 1983
Diploma Computer Science for Business, Computer Science for Business
Loyola University Chicago 1974 — 1978
B.A., History, Political Science
St. Ignatius College Prep 1970 — 1974
College Prep Diploma, College Prep Curriculum
Computer Resource Solutions January 2011 - Present
Brill Street + Company August 2010 - January 2011
Talent Resource Solutions June 2008 - July 2010
CareerBuilder.com January 2008 - May 2008
Skills
Talent Acquisition, Staffing Services, Human Resources, Applicant Tracking..., Recruiting, Temporary Placement, Talent Management, Temporary Staffing, Technical Recruiting, Training, Screening Resumes, Onboarding, Contract Recruitment, Sourcing, Interviews, Screening, Permanent Placement, Executive Search, Internet Recruiting, Benefits Negotiation, Leadership, Management, Personnel Management, Recruitment Advertising, Strategic Sourcing, Benefits Administration, Employee Relations, Strategy, Staff Augmentation, College Recruiting, Hiring, Resume Writing, Taleo
Education
Northern Illinois University
BS, Majored in Sociology and Minored in Psychology
Computer Resource Solutions October 2008 - Present
The G Marie Group January 2007 - December 2007
Fidelity National Information Services August 2006 - December 2007
Washington Mutual January 2005 - August 2006
Education
Georgia Southern University
Bachelor of Science, Business Management
University of Phoenix
Bachelor of Science, Business Management
McKesson May 2012 - Present
PSS World Medical, Inc. July 2010 - May 2012
Physician Sales & Service (PSS) February 2007 - July 2010
Innovative Alternatives June 2006 - February 2007
Computer Resource Solutions May 2005 - May 2006
Collins Consulting August 2002 - May 2005
Conference Plus 2001 - 2002
Skills
Recruiting, Human Resources, Training, Process Improvement, Leadership, Interviews, Employee Benefits, Sales, Policy, Management, Onboarding, Payroll, Team Building, Hiring, Cross-functional Team..., Time Management, Healthcare, Medical Devices
Education
technical 2009 — 2010
Certification
American Heritage Real Estate Academy
Onondaga Community College
University of North Georgia
HCL Technologies June 2014 - Present
TSA May 2013 - June 2014
FFE Transportation Services April 2012 - April 2013
Compushare January 2011 - August 2011
Texas Workforce Solutions, Irving, TX office July 2010 - December 2010
Metro Volkswagen March 2010 - June 2010
Application Engineering Group June 2009 - December 2009
Computer Resource Solutions March 2009 - June 2009
AAA Texas August 2006 - June 2008
Automobile Club of Southern California November 1993 - April 2006
Skills
Root Cause Analysis, Training, Troubleshooting, Operating Systems, Active Directory, Software Documentation, Process Improvement, System Administration, Servers, Microsoft Exchange, Technical Support, Hardware, Data Center, Windows Server, Disaster Recovery, VMware, Networking, Security, Laptops, XP, System Deployment, Cisco Technologies, Information Technology, Citrix, Virtualization, Access, SharePoint, Windows, VPN, Software Installation, Help Desk Support, Computer Hardware, Call Centers, Visio, Network Administration, Windows 7, DHCP, ITIL, IT Management, Network Security, Switches, Blackberry, IT Operations, TCP/IP, DNS, BMC Remedy, VMware ESX, Firewalls, Routers, Antivirus
Education
Dallas County Community College 2010 — 2010
CompTIA A+ Hardware Essentials
El Camino College
dBase IV
PRAIRIE STATE UNIVERSITY
Undergraduate Coursework in TV Broadcasting and RPG II Programming
Citi April 2015 - Present
Interbank Mortgage Company December 2012 - August 2014
Discover Financial Services June 2012 - October 2012
J.P. Morgan August 2010 - November 2010
Allstate Insurance November 2006 - December 2009
HSBC November 2000 - November 2006
Computer Resource Solutions December 1998 - June 2000
Education
Odessa Computer School 1990 — 1992
Cobol programming
Odessa State Economics University 1975 — 1979
BS, Economics
NextGen - AT&T July 2012 - Present
Infosys 2010 - June 2012
AT&T 2010 - 2012
AT&T 2010 - 2012
AT&T Program/Project Management 2010 - 2012
Cricket Communications 2008 - 2010
Tek Systems September 2006 - June 2008
Computer Resource Solutions February 2004 - February 2006
CrossCom National, Inc January 2003 - June 2003
Bell Labs Lucent Technologies 1998 - 2002
Skills
Program Management, Project Management, PMP, Project Portfolio..., PMO, SDLC, Software Project..., Process Improvement, Requirements Gathering, Business Analysis, Integration, Cross-functional Team..., Telecommunications, Vendor Management, Business Process, Wireless
Education
Stevens Institute of Technology 1998 — 1999
Certificate, Program Management
DeVry Institute of Technology 1988 — 1989
Telecommunications Management Program
Keller Graduate School of Management
MPM, Project Management
Keller Graduate School of Management of DeVry University
MBA, Business Administration
Triton College
AS, Pre-Law
University of Wisconsin-Milwaukee
BS, Architecture & Urban Planning
TransUnion November 2014 - Present
Creospan Inc. August 2014 - November 2014
Solving IT May 2013 - July 2014
Computer Resource Solutions 2012 - May 2013
U.S. Cellular August 2006 - March 2012
Motorola Mobility 1995 - 2006
Motorola Mobility 1995 - 2006
AT&T Labs, Inc. 1987 - 1995
Skills
Release Management, Change Management, Project Management, ClearQuest, ClearCase, Business Analysis, Process Improvement, ITIL V3 Foundations..., Requirements Analysis, SharePoint, Integration, Business Intelligence, IT Management, Visio, Software Project..., MS Project, SDLC, Agile Methodologies, Quality Assurance, Software Development, ITIL v3 Foundations..., PMO, Testing, IT Strategy
Education
College of DuPage
Associate of Arts and Sciences (A.A.S.), Computer Science
VW Credit, Inc. January 2009 - February 2014
NorthShore Staffing February 2008 - December 2008
Computer Resource Solutions April 2007 - February 2008
Northshore Staffing February 2007 - April 2007
Hewitt Associates March 2005 - June 2006
US Cellular-Answer Wireless December 2002 - February 2005
Skills
Collections, Customer Service, Microsoft Word, Repossessions, Skip Tracing, Microsoft Excel, PowerPoint, SAP, Employee Benefits, Recruiting, Teamwork, Training, Accounts Receivable, Call Centers, Account Management, Outlook, Performance Management, Sales, Data Entry, Retirement, Retail
Education
AIU 2004 — 2005
Associate's Degree, Business
Harper College
BakerCorp May 2014 - Present
BCforward August 2011 - May 2014
Accenture 2011 - 2012
Computer Resource Solutions July 2008 - February 2010
Northern Trust Company January 1999 - January 2007
JPMorgan Chase August 1998 - November 1999
TCF Bank August 1996 - August 1998
US Navy July 1985 - July 1993
Skills
Blended Learning, Instructional Design, Needs Analysis, Process Improvement, Training Delivery, Instructor-led Training, Program Management, Project Management, Information Technology, Coaching, Visio, Recruiting, SharePoint, Team Building, SDLC, Technical Writing, E-Learning, Captivate, Lectora, Articulate Engage, Mind Mapping, Adult Learning Theory, Public Speaking, Training, Employee Training, Consulting, Leadership, Leadership Development, Management, Performance Management, Change Management, Organizational..., Customer Service, Strategic Planning, Learning Management, Staff Development, Talent Management, Budgets, Dreamweaver, Interviews, Performance Improvement, Camtasia, Adult Education, Workshop Facilitation, Mentoring, Employee Relations, Flash
Education
DeVry University 2011 — 2012
Masters, Educatonal Technology
Keller Graduate School of Management 2005 — 2012
Masters, Project Management
Keller Graduate School of Management 2004 — 2008
Masters of Business Administration, 2008
DePaul University 2002 — 2004
Bachelors of Arts, 2004; Information Systems and Project Management