Computer Troubleshooters
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Computer Troubleshooters Employees
Dell October 2009 - Present
Aegis Computer Specialists April 2009 - October 2009
Watson Theatre August 2005 - September 2009
Whistler Enterprise June 2007 - August 2008
Computer Troubleshooters August 2006 - June 2007
Skills
Computer Hardware, CCNA, Networking, Servers, Dell PowerEdge Servers, Server Administration, Microsoft Servers, Linux System..., Windows 7, Windows Server, Network Administration, Help Desk Support, System Administration, Technical Support, Troubleshooting, Disaster Recovery, Active Directory, VMware ESX, Data Center, VMware, Hardware, Virtualization, SAN
Education
Pennsylvania College of Technology 2007 — 2009
Bachelor's degree, Network and System Administration/Administrator
FastTrack Communications, Inc. October 2011 - August 2013
Cedar Networks October 2010 - August 2011
Computer Troubleshooters May 2009 - October 2009
Skills
Network operations, General IT work, Software Installation, LAN-WAN, Cisco Technologies, Ethernet, Routing, DWDM, CCNA, Fiber Optics, DSL, IP, VoIP, Cabling, ATM networks, TCP/IP, Computer Network..., Telecommunications
Education
Durango High School 2005 — 2009
Fort Lewis College
Physics, Chemistry/Math minors, Physics, Junior
Silveus Insurance Group, Inc. February 2014 - Present
Computer Troubleshooters December 2013 - February 2014
Elite Computer Networks, LLC January 2013 - November 2013
Jimmy John's July 2012 - February 2013
Sleepy Giant October 2011 - March 2012
Skills
Network Administration, High Availability, Vendor Management, Firewalls, Wireless Security, Office 365, Google Apps, VoIP, Microsoft Exchange, Virtualization, Servers, Microsoft Office, Hosted Services, Desktop Support..., Microsoft SQL Server, Third Party Vendor..., Customer Satisfaction, Dell PowerEdge Servers, Sonicwall, Meraki, Wireless Networking, Mac OS X Server, VPN, Secure FTP, DNS management, Network Design, DHCP, Smartphones, OSI Model, VMware, Hyper-V, Cloud Computing, Network Security, Cloud Storage, Networking, Customer Service
Education
Indiana Institute of Technology 2009 — 2011
Some College, Electrical Engineering, -
Computer Troubleshooters May 2014 - Present
Mediacom Business March 2013 - February 2014
Sprint June 2012 - March 2013
United States Air Force February 2007 - February 2013
Great Plains Computer Repair November 2009 - June 2012
Skills
System Administration, Network Administration, Cisco Technologies, Servers, Troubleshooting, Sales, Management, Leadership, Customer Satisfaction, Team Building, Customer Service, Military, Team Leadership, Training, Sales Management, Microsoft Office, Marketing, Operations Management, New Business Development, Sales Presentations, Sales Process, Business Development, Account Management, Project Management, Leadership Development, Customer Experience, Public Speaking, Human Resources, Networking, Strategic Planning, Program Management, Process Improvement, Project Planning, Telecommunications, Contract Negotiation, Inventory Management, Analysis, B2B, Coaching, Customer Retention, Security Clearance, Retail, Business Strategy, Change Management, Cold Calling, CRM, Forecasting
Education
University of Iowa 2009 — 2012
Bachelor of Science (BS), Electrical and Electronics Engineering
Computer Troubleshooters January 2011 - Present
Cessna Finance Corporation December 1998 - October 2010
Skills
Marketing Strategy, Start-ups, Business Planning, Managed Services, Team Leadership, Financial Analysis, Aircraft Finance, Sales&Marketing, Strategic Planning, New Business Development, Program Management, Small Business, Troubleshooting, Sales, Business Development, Account Management, Management, Security, Cloud Computing, Computer Hardware, Disaster Recovery
Education
Friends University 1993 — 1996
BA, International Business
Licensed to practice law in the state of Ohio May 2013 - Present
Cuyahoga County September 2011 - December 2012
belongSUITE September 2010 - December 2011
Computer Troubleshooters January 2008 - September 2010
Merrymeeting, Inc June 2005 - December 2007
Skills
Criminal Law, Legal Research, Training, Business Development, Sales, Trials, Account Management, Appeals, Legal Writing, Litigation, Mediation, Legal Assistance, Commercial Litigation, Real Estate, Contract Negotiation, Employment Law, Corporate Law, Intellectual Property, Research, Security, Civil Litigation
Education
Cleveland State University - Cleveland-Marshall College of Law 2009 — 2012
Juris Doctor
University of Dayton 2000 — 2005
BA, English, Journalism, Pre-law
Computer Troubleshooters May 2014 - Present
Duffy & Duffy, Esqs. April 2004 - May 2014
Skills
PACER, Electronic Filing, Legal Documents, Attorneys, Travel Arrangements, Legal Assistance, Personal Injury, Copying, Depositions, Trial Practice, Appeals, Computer Proficiency, Product Liability, Microsoft Office, Legal Writing, Microsoft Word, Customer Service, Social Media, Microsoft Excel, Networking
Education
Nassau Community College
Associate's degree, Information Technology
Continental Credit July 2013 - Present
Four Winds Animal Clinic November 2011 - Present
Mid-Plains Community College August 2010 - Present
Bristol Windows July 2011 - January 2012
Computer Troubleshooters November 2010 - June 2011
Skills
Computer Repair, Pharmaceutics, Sales, Veterinary, Emergency Medicine, Microsoft Office, Computer Building, Sports Coaching, Residence Life, Singing, Goal Oriented, Highly motivated..., Success Driven, Challenge Driven, Enjoy Challenges, Food & Beverage
Education
Hastings College 2007 — 2010
Bachelor's degree, Human Biology
Mid-Plains Community College- North Platte 2005 — 2007
Associate of Arts (A.A.)/ Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Southwest High School 2002 — 2005
High School Diploma, Gen Ed/ College Courses
CROWDFUNDING LLC August 2015 - Present
BHAKTA.US LLC July 1999 - Present
Genghis Grill November 2005 - September 2013
Radiant Systems Inc. June 2003 - June 2008
Computer Troubleshooters June 2003 - June 2008
Limited Brands June 2005 - August 2005
NCR Corporation June 2004 - August 2004
Skills
Web Development, Mobile Applications, Networking, Cloud Computing, Team Leadership, Business Analysis, Project Management, Augmented Reality, Custom CMS Development, Mobile Application..., Sales, Agile Methodologies, Web Design, Strategic Planning
Education
St. Edward's University
Bachelor of Arts (B.A.), Computer and Information Sciences, General
Computer Troubleshooters January 2003 - 2012
Skills
Computer Hardware, Computer Repair, Computer Graphics Design, Web Design, Web Development, Computer Software..., Software Installation, Computer Maintenance, Operating Systems, System Testing, System Administration, System Design, Microsoft Office, Adobe Creative Suite, Management, Employee Management, Employee Relations, Customer Service, Customer Satisfaction, Customer Support, Customer Experience, Customer Engagement, Customer Acquisition, Customer Retention, Retail Sales, Retail Marketing, Digital Marketing, Marketing Strategy, Product Marketing, Marketing Management, SQL, Active Directory, Oracle, Java, Microsoft SQL Server, Wireless Networking, Hardware, Technical Support, Antivirus, Servers, XP, Networking, Network Administration, Network Security, Disaster Recovery, Windows Server, Data Recovery, Managed Services, Security, Information Technology
Education
University of Northern Iowa 1996 — 1997
Marketing
Northeast Iowa Community College-Calmar 1993 — 1995
BEI Net.works September 2014 - Present
Computer Down Under January 2013 - Present
Computer Troubleshooters 2012 - 2014
Skills
Windows 7, Windows Vista, Windows XP Pro, Java, Data Recovery, Software Installation, Computer Hardware, Visual C++, Microsoft Office, Biotechnology, Help Desk Support, Information Technology, Computer Information..., Windows XP, Networking, Active Directory
Education
Fitchburg State University 2008 — 2014
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services, Graduated on May 17th, 2014
Leominster High School 2004 — 2008
High School Diploma, General Studies/ Graphic Arts, Graduated in June, 2008
TD Ameritrade November 2013 - Present
Citigroup February 2009 - October 2013
Citigroup February 2007 - February 2009
Citigroup October 2004 - February 2007
Citigroup June 2003 - October 2004
Computer Troubleshooters July 2002 - May 2003
Skills
Problem Solving, Project Implementation, Process Improvement, Systems Analysis, User Acceptance Testing, System Migration, Project Management, SDLC, ITIL Process..., ITIL v3 Foundations..., UAT coordination, Application Lifecycle..., Service-Now, Troubleshooting, Business Analysis, Integration, ITIL, Business Process..., Solution Implementation, PMP, Business Continuity, Requirements Analysis, Business Process, Technical Support, Software Project..., Requirements Gathering, IT Operations, IT Strategy, Incident Management, Information Technology, Leadership, Management, Disaster Recovery, Vendor Management, IT Management, Infrastructure, Analysis, SharePoint, Enterprise Architecture, IT Service Management
Education
Baruch College, City University of New York (CUNY) 1999 — 2004
BBA, Computer Information Systems / Graphic Arts Design
SPONSORIUM 2014 - Present
Secure-24 March 2010 - 2014
Secure-24 March 2010 - June 2011
Logicorps November 2007 - November 2009
Computer Troubleshooters 2003 - 2007
Quicken Loans January 2006 - October 2006
Toyota Technical Center January 2001 - January 2005
US Navy July 1994 - July 1998
Skills
Leadership, Sales, Business Development, Business Strategy, Cross-functional Team..., Strategic Planning, Networking, IT Management, Cloud Computing, Vendor Management, Virtualization, Managed Services, IT Service Management, IT Strategy, Information Technology, Management
Education
Walsh College of Accountancy and Business Administration 2011 — 2014
Bachelor's Degree, Business
Schoolcraft College 2009 — 2013
Business Administration and Management, General
Johnson Controls May 2014 - Present
University of Wisconsin Milwaukee May 2013 - May 2014
University of Wisconsin Milwaukee September 2012 - May 2013
Geek Squad August 2008 - October 2009
North Seattle Community College September 2006 - June 2008
Computer Troubleshooters June 2002 - September 2002
Skills
Computer Hardware, Troubleshooting, OS X, Windows 7, Networking, Customer Service, Windows, Network Administration, Windows Server, System Administration, Network Security, VMware, Cisco Routers, Antivirus, Switches, Printers, Computer Diagnostics, Microsoft Office, Photoshop, Visual C++, Illustrator, Computer Building, Bash, Embedded Operating..., Data Backup Solutions, Systems Analysis, System Architecture, DeployStudio, Shell Scripting, Scripting, Virtualization, Virtual Machines, Encryption, Apple Remote Desktop, JAMF, System Automation
Education
University of Wisconsin-Milwaukee 2012 — 2013
Milwaukee Area Technical College 2008 — 2010
Associates Information Technology, Network Specialist
IBM August 2014 - Present
Computer Troubleshooters October 2004 - February 2015
Arrow Electronics February 2000 - October 2004
3dfx Interactive September 1999 - February 2000
Odin TeleSystems June 1997 - September 1999
Allan Engineering Company March 1996 - April 1997
Skills
Computer Hardware, Hardware, Servers, Troubleshooting, VoIP, Disaster Recovery, Wireless Networking, Data Recovery, Security, Cloud Computing, Networking, Antivirus, Network Security, Active Directory, Network Administration
Education
Milwaukee School of Engineering 1992 — 1996
B.S., Electrical Engineering
Elliott Group, Ebara Corp April 2015 - Present
Army National Guard November 2014 - Present
The Law Office of Joseph C. Tkocs October 2011 - Present
Choice Counsel September 2014 - September 2014
Special Counsel August 2013 - February 2014
MEDVAL April 2013 - May 2013
Computer Troubleshooters June 2012 - April 2013
Choice Counsel November 2011 - May 2012
Law Office of Nicola Henry-Taylor, LLC August 2011 - April 2012
McGrath Law Group, P.C. May 2009 - May 2010
Skills
Courts, Finance, Criminal Law, Legal Research, Document Review, Property Law, Bankruptcy, Hearings, Family Law, Litigation, Westlaw, Litigation Support
Education
Duquesne University School of Law 2008 — 2011
Doctor of Law (J.D.)
Indiana University of Pennsylvania 2005 — 2007
Master of Business Administration (M.B.A.), concentration in Management Information Systems
University of Pittsburgh 2004 — 2004
Indiana University of Pennsylvania 1998 — 2003
BS, Sports Medicine
Penn State University 1997 — 1998
Penn-Trafford High School 1994 — 1997
TonyCom Ltd. August 2013 - Present
TonyCon Ltd. August 2004 - Present
Computer Troubleshooters November 2006 - December 2010
Messer Group May 2000 - April 2009
Tonycom Ltd. October 1999 - December 2006
Skills
Account Management, Franchising, Customer Relations, Customer Service, Negotiation, Problem Solving, Strategic Planning, Leadership Development, Event Management, Contract Negotiation, Business Analysis, Team Building, Troubleshooting, Sales, Sales Management, Entrepreneurship, Online Marketing, Business Development, Project Planning, B2B, Team Management, Start-ups, Business Strategy, Management Consulting, Change Management, New Business Development, Strategy, Management
Education
The Open University 2006 — 2007
Diploma, Managing Business Performance & Change
Ikonomièeski universitet, Varna 1995 — 2001
Bachelor, Accounting & Controlling
College of Business Management 1991 — 1994
Diploma, Business Management
NYC Geeks 2005 - Present
Computer Troubleshooters March 2007 - August 2010
RichDJ Web Services March 2005 - March 2006
Skyhook Wireless January 2004 - September 2004
Dunhill & Plucinsky, Inc. June 2001 - July 2003
AOL December 1997 - July 2002
Skills
Public Speaking, Strategic Planning, Small Business, Leadership, Wireless, Network Security, Project Management, Servers, Microsoft Exchange, Social Media
Education
Polytechnic University 2003 — 2005
Forest Hills High School
Computer Troubleshooters June 2011 - Present
Loftis PC Services January 2008 - May 2011
Fiberweb, plc September 2000 - December 2007
Computer Service Center, Inc August 1998 - September 2000
Computer Concepts, Inc. January 1991 - August 1998
Skills
Troubleshooting, Wireless Networking, Software Installation, Networking, Computer Repair, Windows Server, Printers, Information Technology, LAN-WAN, Active Directory, Windows, Servers, Windows 7, Hardware, Network Administration, Computer Hardware, Continuous Improvement, iPhone/iPad Repair, Windows 8.1, End User Training
Education
Greenville Technical College 1989 — 1993
Associate's degree, Industrial/Computer Electronics
IBM Canada June 2014 - Present
Jura Technologies Inc. January 2007 - Present
TELUS Security Solutions October 2011 - March 2014
Best Buy February 2009 - October 2011
Accenture @ Best Buy Canada February 2008 - January 2009
Computer Troubleshooters 2007 - 2008
The American Ceramic Society 2005 - 2007
Discover October 2004 - June 2005
PC On Call April 2004 - September 2004
Nationwide Insurance December 2003 - March 2004
Skills
CISSP, Information Security, Security, PCI DSS, Vulnerability Management, Vulnerability Assessment, Network Security, Disaster Recovery, Information Security..., Privacy Law, Programme Governance, Security Policy, IT Audit, Enterprise Architecture, Identity Management, IDS, Computer Security, VPN, DNS, Business Continuity, Information Technology, Security Audits, Windows Server, Security Architecture..., Payment Industry, Risk Assessment, Risk Management, CEH, Firewalls, Encryption, CISA, Computer Forensics, Troubleshooting, Networking, Enterprise Software, Network Architecture, System Deployment, Governance, ISO 27001, COBIT, Application Security
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
Masters of Business Administration (MBA), Information Security, 3.9/4.0
Davenport University 2002 — 2003
Bachelor's Degree in Applied Science, Network Engineering
Lake Michigan College 2000 — 2002
Associate of Science (A.S.), Information Technology
University of Notre Dame 2001 — 2001
Microsoft Certification, Microsoft Certified Systems Engineer (MCSE)
SAP April 2013 - Present
SAP October 2014 - March 2015
SAP January 2011 - March 2013
Computer Troubleshooters September 2010 - December 2010
Central Bank of Venezuela January 2007 - October 2010
Banco Central de Venezuela June 1999 - December 2006
Skills
Project Management, Program Management, Business Process, CRM, SAP, Team Leadership, Leadership, ERP, Business Process..., Business Analysis, SAP CRM, Strategic Planning, Product Support, IT Strategy, Software Project..., Design Thinking, IT Infrastructure..., IT Project & Program..., Knowledge Management, SAP ERP, IT Risk Management, Integration, IT Management, Enterprise Software, Career Development..., Time Management, Enterprise Data Modeling, Budget Management
Education
University of Toronto 2015 — 2016
Certificate in Enterprise Architecture, Enterprise Architecture
University of Toronto 2013 — 2015
Certificate in Project Management, Project Management, A
Universidad Simón Bolívar 2007 — 2010
Master of Business Administration (M.B.A.), Business, 4.8 (1-5)
Universidad Simón Bolívar 2000 — 2006
Master's Degree, Management Information Systems, General
UNEFA 1995 — 1999
Engineer's Degree, Electronic Engineering
Choice Insurance Group September 2014 - Present
Computer Troubleshooters January 2013 - September 2014
Data Evolution, LLC October 2010 - September 2011
Apple July 2010 - October 2010
mindSHIFT, a Ricoh company March 2010 - July 2010
Continental Resources October 2008 - March 2010
Skills
Microsoft Office, Office 365, Customer Service, Windows, Microsoft Word, Outlook, Microsoft Excel, PowerPoint, English, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Microsoft Exchange, DNS Management, Group Policy Management, Cisco VPN, Symantec Backup, Java, Blackberry Enterprise..., ConnectWise, HIPAA, AVG, Windows Server, Active Directory, DHCP, Barracuda Spam Firewall, Carbonite Backup..., Cisco Miraki Management, COBOL, OS X, Mac OS X Server, Autotask, Continuum, CompTIA A+, Website Administration, IIS, FTP, Network Administration, Peripherals, Datto Backup Solutions, Python, Confluence, N-Able, Microsoft Certified...
Education
Fitchburg State University 2014 — 2016
Computer Science
Mount Wachusett Community College 2011 — 2013
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Computer Troubleshooters May 2015 - Present
Mosaic Sales Solutions November 2014 - March 2015
GWI Telecom August 2014 - September 2014
Cib24 January 2013 - August 2014
Media House entertainment January 2012 - September 2013
Multimedia Marketing Manager January 2011 - June 2013
Love This City Tv Show August 2012 - May 2013
ONTARIO TENNIS ASSOCIATION June 2006 - February 2013
Seneca College/ Sports Photography September 2011 - October 2012
Everlasting Moments February 2012 - March 2012
Skills
jQuery, CSS, PHP, Web Design, Wordpress, HTML5, Web Development, Photoshop, Visual Studio, Java, Online Advertising, Final Cut Pro, Notepad++ and Filezilla, Basic knowledge of..., Vinyl design Cars, Car mechanic, Java Script and MySQL., Illustrator CS5, Flash..., HTML, CSS and PHP., Photography, Filming., vegas pro 10, Video Editing, WordPress, HTML 5, Adobe Creative Suite, Flash, Dreamweaver, Mac, Multimedia, Video, Photography
Education
Centennial College 2014 — 2015
Cisco Certification, IT Telecommunication
Seneca College - York University 2010 — 2012
Bachelor Degree, Digital Media Arts
Humber College 2009 — 2009
certificate, Finished Television Broadcasting Course, A-
Brebeuf College High School 2004 — 2008
honors, Computer engineering
St Gabriel Elementary School 2004 — 2008
Diploma
Loan Protector Insurance Services, A Willis North America Company February 2015 - Present
BOUNDER CATCHPIN LLC May 2014 - Present
Human Arc - Premium Assist October 2013 - February 2015
Codonics March 2013 - September 2013
MerryMeeting Inc. January 2012 - March 2013
Computer Troubleshooters January 2012 - March 2013
Wittenberg University September 2008 - December 2011
Barnes & Noble March 2007 - August 2010
Skills
Public Speaking, Social Media, Research, Fundraising, Microsoft Office, Event Planning, PowerPoint, Customer Service, Editing, Microsoft Excel, Microsoft Word, Political Science, Email Marketing, Marketing, CRM, Social Networking, Leadership, Sales
Education
Wittenberg University 2007 — 2011
BAS, Political Science
Cuyahoga Community College 2014 — 2016
Associate's Degree, Accounting
Lake Ridge Academy 2003 — 2007
High School Diploma
Gamawilo January 2015 - Present
Otherside Entertainment December 2014 - Present
Champlain College August 2014 - December 2014
Turbine September 2013 - December 2014
Turbine January 2012 - September 2013
Play Nice Studios September 2010 - January 2012
Computer Troubleshooters September 2006 - August 2008
TAC Worldwide January 2006 - February 2006
Skills
C++, C#, XNA, DirectX, Unity3D, AS2, AS3, 3D Studio Max, Lightwave, Valve Hammer Editor, MAXScript, Subversion, Tortoise SVN, Visual Studio, Java, Eclipse, Mocap, Cisco IOS, Linux, Team Leadership, UML, Network Topology, Top Down Design, Agile Project Management, Design Patterns, ActionScript, Perforce, Game Programming, Game Development
Education
New England Institute of Technology 2008 — 2011
BS, Game Development and Simulation Programming Technology
New Hampshire Community Technical College 2005 — 2008
Associate Degree, Computer Science - Networking
ASK May 2010 - November 2010
WirelessDeveloper Agency August 2007 - May 2010
Innovative Software Services, Inc. March 2006 - July 2007
Computer Troubleshooters March 2004 - February 2006
The ASU Group 2002 - 2004
Skills
Mac OS X, Microsoft Office, Windows, Blogging, Entrepreneurship, System Administration, Management, Social Media, Public Speaking, Customer Service, OS X, SQL, Analysis, HTML, Budgets, Microsoft Excel, Team Building, WordPress, Networking, Social Networking, Small Business, Editing, Start-ups, Marketing Strategy, Marketing, E-commerce, Online Advertising, Online Marketing, SEO, Facebook, Leadership, Strategic Planning
Education
Central Michigan University 1993 — 2000
BSBA, Management Info Systems
Corunna High School 1990 — 1993
Diploma, College prep
Standard Office Systems August 2015 - Present
Franchise Executive September 2014 - May 2015
Leapfrog Services January 2012 - August 2014
North Georgia Hospitality Consultants October 2008 - December 2011
JHB Industries February 2007 - October 2008
Computer Troubleshooters February 2004 - January 2007
Computer Troubleshooters September 2002 - February 2004
Skills
Account Management, Leadership, Sales Management, Solution Selling, Vendor Management, Sales, Managed Services, Customer Service, Employee Relations, Strategic Planning, Salesforce.com, Management, Business Coaching, Sales Process, Customer Experience, Customer Satisfaction, Business Analysis, Consulting, CRM, Sales Operations, Business Strategy, Lead Generation, Direct Sales, Telecommunications, Team Building, Conflict Management, Business Development, Training, Team Leadership
Education
Furman University 1989 — 1995
Bachelor's Degree, History
Wofford College 1988 — 1989
History
Georgia College and State University
American History (United States)
The University of Georgia
History
Navantis December 2011 - Present
LANetsolutions Inc November 2011 - July 2012
Computer Troubleshooters July 2010 - October 2011
Sycamore IT Services October 2009 - April 2010
Elysian Cruises\Festival Cruises August 2002 - October 2008
Skills
SharePoint, MCSA, LPIC, Security+, Active Directory, DNS, Windows Server, DHCP, Firewalls, Hyper-V, Virtualization, CCNA, Cisco Technologies, Microsoft Certified..., Microsoft SQL Server, Network Security, Microsoft Lync, CWNA, CWSP, Wireless Networking, Lync, Security, Technical Support, Servers, Network Administration
Education
British Columbia Institute of Technology 2008 — 2009
Southwick's Zoo May 2007 - Present
Computer Troubleshooters February 2005 - October 2007
Pyxis Productions August 2003 - February 2005
Skills
Animal Care, Animal Behavior, Animal Training, Environmental Education, Zoology, Team Management, Computer Hardware, Wildlife Biology, Computer Repair, Public Speaking, Documentation, Reptiles, Snakes, Birds, Zoo, Animal Husbandry, PowerPoint, Software Documentation, Training, Marketing, Troubleshooting, Microsoft Office
Education
Fitchburg State University 2005 — 2007
BS Biology, Biology
Fitchburg State University 1997 — 2003
BS Communications, Television/Film Production
Pioneer Technologies Corporation April 2008 - Present
Computer Troubleshooters February 2006 - April 2008
Computer Sciences Corporation / ATD August 2004 - March 2006
Quietboom LLC May 2003 - August 2004
SCIREX Corporation March 1999 - May 2003
Kendle International July 1998 - March 1999
ViaSat April 1995 - July 1998
USMC April 1989 - April 1995
Skills
Information Technology, Windows Server, Database Administration, Windows, Microsoft SQL Server, IT Management, Program Management, Team Leadership, Team Building, Business Analysis, ITIL, VoIP, Active Directory, Security, Troubleshooting, SharePoint, Disaster Recovery, Software Documentation, VMware, Enterprise Architecture, Management
Education
The National University 1994 — 1998
B.S, Information Technology
Sprint March 2015 - Present
Sprint April 2013 - Present
Sprint, via TekSystems September 2011 - April 2013
Dickinson Financial Corporation - Academy Bank, a division of Armed Forces Bank June 2011 - July 2011
Gentiva Health Services August 2008 - March 2011
Gragg Advertising October 2007 - August 2008
Computer Troubleshooters November 2006 - September 2007
Fortune Financial Services January 2001 - May 2006
Skills
Information Technology, Mobile Devices, Hardware, Testing, Android, Vendor Management, Leadership, Process Improvement, Project Management, Management, Troubleshooting, Customer Service, Help Desk Support, Routers, Blackberry, Wireless, Telecommunications, Networking
Education
Johnson County Community College 2001 — 2004
AAS, Information Technology
CTS LanguageLink January 2015 - Present
CyraCom December 2013 - Present
Computer Troubleshooters January 2002 - Present
Skills
Project Management, Customer Service, English, French, Interpreting, Team Building
Education
St. John's University 1983 — 1985
Clinical Psychology
Directions Research, Inc. August 2015 - Present
Randstad Engineering US March 2014 - Present
Enterprise Rent-A-Car July 2013 - March 2014
Computer Troubleshooters May 2012 - September 2012
Skills
Recruiting, Sales, Social Media Marketing, Social Networking, Marketing, Social Media, Event Planning, Microsoft Office, PowerPoint, Business Networking, Salesforce.com, Public Speaking, Management, Microsoft Excel, Leadership, Microsoft Word
Education
Miami University 2009 — 2013
Bachelor of Arts (B.A.), Organizational Communication; Management and Leadership
Archbishop McNicholas High School 2005 — 2009
K & T Energy Partners March 2013 - Present
Joz LLC October 2008 - Present
Antla Corporation January 2007 - October 2008
Computer Troubleshooters August 2004 - January 2008
Los Alamos National Laboratory October 1997 - August 2004
Skills
Strategic Planning, Mergers & Acquisitions, Due Diligence, Investments, Strategic Partnerships, Negotiation, Risk Management, Oil/Gas, Energy, Oil & Gas Industry, Oil & Gas Exploration, Oil & Gas, Crude, Financial Analysis, Forecasting, Finance, Leadership, Energy Industry, Captive Insurance..., Succession Planning, Asset Protection, Investment Strategies, Premium Financed Life..., Consulting, Alternative Investments, Wealth Accumulation...
Education
New Mexico State University 2002 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
New Mexico State University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Computer Systems
Computer Troubleshooters November 2013 - Present
Fifth Ave Primary Care Physicians June 2012 - Present
Exelon October 1998 - June 2012
Professional Service Industries, Inc. (PSI) January 1998 - October 1998
Clean World Engineering June 1996 - December 1997
Carnow Conibear & Assoc., Ltd. January 1992 - June 1996
Electronic Systems Support, Inc. December 1990 - January 1992
Skills
Vendor Management, Integration, Project Planning, Software Project..., Disaster Recovery, Program Management, IT Service Management, Requirements Analysis, IT Strategy, Business Analysis, Process Improvement, Business Process, MS Project, Troubleshooting, Testing, Operations Management, Enterprise Architecture, SharePoint, Software Development, PMO, Managed Services, Systems Engineering, Unix, SQL, Requirements Gathering, Active Directory, Crystal Reports, Solution Architecture, SCADA, Smart Grid, SMS, Architecture, LoadRunner, Business Continuity..., Mobile Devices, Mobile Dispatch, Windows Administration, Network Manager (RANGER), Outage Management..., Utility Industry, FERC, NERC CIP, SharePoint Admin, Ghosting, Wireless Technology, Hyperion Reports, Microsoft Cluster, Oracle SQL
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Illinois Institute of Technology 1998 — 2001
Computer Science
University of Illinois at Chicago 1986 — 1990
BS, Electrical Engineering
City Colleges of Chicago - Wilbur Wright College 1983 — 1986
Associate's degree, Pre-Engineering
Mar Ivanios
Math Major, Math, Physics and Chemistry
OandC Studios May 2015 - Present
King West Technology Inc September 2011 - January 2015
Computer Troubleshooters September 2011 - January 2015
BNI 2011 - 2012
Midas International July 2009 - September 2011
Trane 2006 - 2008
Skills
VoIP, Computer Hardware, Networking, Cloud Computing, Antivirus, Disaster Recovery, New Business Development, Negotiation, Hardware, VPN, Network Administration, Troubleshooting, Managed Services, Servers, Business Analysis, Email, IP Cameras, Network Security, WAN, Mechanical, Remote Monitoring, Data Recovery, Graphic Design, Web Development, SEO, Corporate Branding
Education
Carleton University
BA
The University of Western Ontario
BA, Poli/Sci
New Signature September 2012 - Present
Computer Service Partners October 2007 - September 2012
Computer Troubleshooters October 2006 - October 2007
Wellington Healthcare September 2006 - November 2006
Harvard Custom Manufacturing January 2005 - September 2006
Skills
Active Directory, Cisco Technologies, VPN, VMware, Citrix, Windows Server, Disaster Recovery, Microsoft Exchange, Servers, VoIP, Virtualization, Networking, Data Center, Network Design, DHCP, Security, Troubleshooting, DNS, Firewalls, TCP/IP, Technical Support, Hyper-V, Hardware, SharePoint, Cloud Computing, Microsoft Certified..., System Deployment
Education
University of North Texas
Music Education
Plymouth Fire Department September 2010 - Present
Sargento Foods March 2008 - Present
Capital Group 2007 - 2008
International Truck and Engine January 2007 - June 2007
Kimberly-Clark May 2006 - January 2007
GE Healthcare March 2005 - May 2006
Computer Troubleshooters November 2003 - December 2004
SBC October 2000 - September 2002
Northrop Grumman January 1999 - October 2000
US Air Force 1991 - 1999
Skills
Solaris, Unix, Linux, System Administration, Troubleshooting, Operating Systems, Servers, VMware, HP-UX, Firewalls, Disaster Recovery, DHCP, VPN, Red Hat Linux, Computer Security, DNS, Computer Hardware, Data Center, EMC Networker, Storage Area Networks, Storage Management, Windows 7, SAN
Education
Kaplan University 2001 — 2003
Bachelor's
Louisiana Tech University 1991 — 1998
Associate's
Being Good Karma January 2013 - Present
Independent Contractor, Consultant January 2008 - Present
Briggs & Associates, Inc. April 2012 - October 2013
DOCHO INTERNATIONAL, LLC January 2008 - April 2012
Design My Software December 2002 - March 2009
Computer Troubleshooters 2004 - 2008
RAW DATA, INC January 2001 - January 2002
Ecommerce Strategies January 1998 - January 2001
TMP November 1994 - October 1996
TMP May 1994 - November 1994
Skills
Strategy, Management, Leadership, Business Development, Entrepreneurship, E-commerce, Management Consulting, Business Planning, Sales, New Business Development, Business Strategy, Project Management, Advertising, Social Media, Project Planning, Budgets, Personal Development, Consulting, Public Speaking, Team Building, Negotiation, Leadership Development, Time Management, Training, Coaching, Executive Coaching, Recruiting, Strategic Planning, Customer Service, Organizational...
Education
Bauder College
Associate of Arts Degree
Advantage Inc. June 2006 - Present
Computer Troubleshooters May 2005 - June 2006
ECbridges, Inc. January 2004 - May 2005
Burr Pilger Mayer October 2000 - February 2002
County of Alameda Auditor-Controller February 1994 - October 2000
Skills
SDLC, Java, IT Management, Operating Systems, Microsoft SQL Server, ITIL, IT Strategy, Requirements Analysis, Integration, Business Intelligence, Enterprise Architecture, Systems Analysis, Disaster Recovery, IIS, Database Design, Data Center, Management, Email Marketing, B2B, Networking, Project Management, Cloud Computing, Online Marketing, Strategic Planning, Business Analysis, Windows Server, Troubleshooting, Servers, Leadership, VMware, Virtualization, Enterprise Software, Active Directory, Technical Support, Network Administration, Security, Business Development
Education
Chabot College 1995 — 1997
Computer Engineering, Computer Engineering
Lyceum-Northwestern University
BS Physical Therapy, Bachelor of Science Physical Therapy
Deloitte January 2014 - Present
Deloitte August 2012 - January 2014
Deloitte January 2010 - August 2012
Deloitte June 2006 - February 2010
Deloitte June 2003 - May 2006
Deloitte May 2002 - June 2003
Arthur Andersen 2000 - 2002
Computer Troubleshooters 1998 - 2000
Skills
Project Management, Integrated Marketing, Internal Communications, Corporate Communications, Management, Management Consulting, Change Management, Strategic Communications, Social Media, Business Strategy, Crisis Communications, Communication Training, Newsletters, Marketing Strategy, Program Management, Organizational Design, Business Analysis, Strategy, Communications Planning, Strategic Planning, Thought Leadership, SharePoint, Marketing Communications, Content Management, Business Process..., Public Relations, Social Media Marketing, Corporate Social..., Leadership, Press Releases, Media Relations, Market Research, Proposal Writing
Education
The University of Georgia 1993 — 1996
BA, Journalism
Cadence Design Systems December 2007 - November 2008
Computer Troubleshooters February 2005 - March 2007
Transmeta October 2001 - September 2004
Education
Santa Clara University 1988 — 1991
BS, Mathematics
Computer Troubleshooters September 2008 - October 2011
Verizon December 2006 - December 2007
EDS, an HP Company February 2001 - December 2006
Electronic Data Systems 2001 - 2006
MCI 1993 - 2001
PCS Health Systems June 1990 - January 1993
IBM August 1988 - June 1990
Security Pacific Bank July 1986 - August 1988
U S WEST June 1972 - July 1986
Skills
System Deployment, Security, z/OS, Disaster Recovery, MVS, Small Business Server, Antivirus, ITIL, VM, CICS, Operating Systems, Integration, Computer Hardware, Unix, VoIP, Architectures, Windows Server, Servers, Cloud Computing, Software Installation, IMS DB/DC, VPN, DB2, Mainframe, Virtualization, Active Directory, Network Design, Software Development, Troubleshooting, IT Service Management, System Administration, Storage, WAN, Data Center, Hardware, Databases, Management, Managed Services, IBM Mainframe, Windows, Network Administration, COBOL, SQL, IT Operations, Enterprise Architecture, Infrastructure, VTAM, Data Recovery, DNS, Architecture
Education
University of Phoenix 1986 — 1988
Red Rocks Community College 1981 — 1982
University of Colorado Denver 1973 — 1974
RedBridge Network Solutions April 2014 - Present
Kubotek USA February 2011 - April 2014
Quad Graphics January 2008 - February 2011
Callaway Golf June 2007 - January 2008
Computer Troubleshooters September 2006 - June 2007
Crest Technologies, Inc. July 2004 - July 2005
International Rectifier September 2001 - July 2004
Health Plans, Inc. June 1999 - September 2001
Skills
Troubleshooting, Windows, Testing, Microsoft Office, Networking, Technical Support, Process Improvement, Network Administration, Information Security, Virtualization, OS X, Microsoft SQL Server, System Administration, Software Documentation, Active Directory, Computer Hardware, Product Development, Software Development, Manufacturing
Education
University of Massachusetts Lowell
Mount Wachusett Community College
NetApp October 2014 - Present
Dynamic Quest February 2014 - October 2014
A & G Computer Services September 2007 - February 2014
Computer Troubleshooters May 2008 - August 2009
BRISYS TECHNOLOGIES, INC July 2001 - September 2007
Marketing Resource Solutions September 2006 - August 2007
NEXUS TECHNOLOGIES, INC February 2002 - July 2002
Nexus Technologies 2002 - 2002
AMARR GARAGE June 1998 - August 2001
Amarr Garage Doors 1998 - 2001
Skills
Servers, Troubleshooting, Windows Server, Security, Networking, Training, Databases, VPN, Web Development, Wireless Networking, Network Administration, System Deployment, Management, Managed Services, Cloud Computing, Technical Support, Customer Service
Education
North Carolina Agricultural and Technical State University 1993 — 1994
M.S., Electrical Engineering
North Carolina Agricultural and Technical State University 1989 — 1993
Bachelor of Science, the field of Electrical Engineering; Electrical Engineering
John a Holmes High School 1985 — 1989
Guilford County Schools
Ricoh Americas Corporation July 2013 - Present
Ricoh Americas Corporation July 2013 - Present
Computer Troubleshooters September 2012 - July 2013
PCH Tech Group February 2012 - September 2012
Stewart Business Systems July 2002 - April 2010
Praxis Data Systems 1999 - 2002
Skills
Security, Troubleshooting, Help Desk Support, Solution Selling, Management, Operating Systems, Project Management, Document Management, Document Imaging, VoIP, Consulting, Leadership, Printers, Windows Server, Disaster Recovery, Virtualization, System Deployment, Managed Print Services, Sales Process, Databases, Account Management, Networking, Network Administration, IT Management, Computer Hardware, Servers, Microsoft Exchange, Windows 7, Active Directory, A+ Certified, Telecommunications, Data Center, Professional Services, VMware, Cloud Computing, Network Security, Information Technology, Hardware, Citrix, IT Service Management, HP, WAN, System Administration, Technical Support, Outsourcing, Managed Services, Integration, Cisco Technologies, ITIL
Education
Camden County College
Information Technology
Holy Spirit
NetTrain
NetTrain
GLOBALFOUNDRIES September 2009 - Present
Chartered Semiconductor September 2009 - December 2009
Computer Troubleshooters November 2003 - August 2009
Visteon September 2000 - February 2003
Compuware Corporation 1998 - 2000
State of Michigan 1996 - 1998
Campbell-Ewald Advertising 1995 - 1996
Skills
Sarbanes-Oxley Act, Internal Controls, Segregation of Duties, Business Process..., Risk Assessment, Governance, ERP, Management, Auditing, Financial Analysis, Business Analysis, US GAAP, Business Process, Financial Accounting, Process Improvement, GRC, Access Control..., Oracle Identity Manager, Oracle Application..., Cobit 5.0, Leadership, Integration
Education
University of Michigan - Stephen M. Ross School of Business 1991 — 1995
BBA, Accounting
DOD Technologies Inc. September 2006 - Present
Computer Troubleshooters 2003 - September 2006
Wand Associates, INC June 1994 - December 2003
Princeton Financial Systems January 1993 - June 1994
Revlon January 1991 - January 1993
General Motors November 1985 - November 1990
Skills
Software Development, Software Project..., Manufacturing, Project Management, Supply Chain Management, Product Development, Warehousing, Cross-functional Team..., Process Improvement, Team Building, Operations Management, Embedded Software, Embedded Systems, Electronics, SDLC, Product Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MBA, Finance
Villanova University 2003 — 2004
Project Management Certificate Program, Project Management
Michigan Technological University 1981 — 1985
BEE, Computer Engineering
Computer Troubleshooters December 2013 - Present
Evergreen ManorJun June 2009 - November 2013
Community Living Arrangements September 2006 - March 2008
Integrity Financial August 2001 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Outlook, Budget, Public Speaking, Editing, Strategic Planning, Negotiation, Project Planning, Account Management, Event Management, Program Management, Project Management, Time Management, Budgets, Event Planning, Software Documentation, Leadership, Access, Management
Education
ITT Technical Institute-Greenfield 2009 — 2013
Bachelor's degree, Project Management
Computer Troubleshooters Senior Programmer/AnalystCity of DetroitJanuary 1990 - October 2010
Coca-Cola November 1985 - November 1989
Education
Walsh College 1990 — 1991
Finance (Master's Program)
Wayne State University 1978 — 1981
Electrical & Computer Engineering (Graduate Level)
Grambling State University 1972 — 1977
BA, Physics/Computer Science
"Self Employed" May 2013 - Present
Computer Troubleshooters June 2010 - May 2013
Makler LTD March 2001 - November 2009
Skills
Switches, Cisco Technologies, DNS, Routers, Network Administration, Firewalls, TCP/IP, Network Security, VPN, CCNA, VLAN, WAN, Routing, Active Directory, Data Center, Microsoft Exchange, VMware ESX, DHCP, Windows Server, Cisco IOS, Troubleshooting, Servers, Windows XP, Windows 7, Windows 8, Printers
Education
British Columbia Institute of Technology
Certificate, CCNP Switch
DNT 2009 — 2009
Certificate, IT Networks
Technical Univercity of Moldova 1996 — 2001
Diploma, IT and Microelectronics
Computer Troubleshooters May 2011 - Present
Skills
Network Security, Disaster Recovery, Security, Network Administration
Education
Wright State University 1987 — 1989
Mechanical Engineering
University of Dayton 1981 — 1985
B.S., Biology
Allied Healthcare Services June 2013 - Present
Computer Troubleshooters January 2006 - January 2010
The Guardian Life Insurance Company of America July 1999 - November 2005
Education
Fordham University 1979 — 1983
Bachelor of Arts (B.A.)
Cardinal Spellman
Magnum Power Products June 2014 - Present
School Specialty, Inc. February 2013 - August 2013
Greenheck Fan Corporation June 2012 - February 2013
Computer Troubleshooters 2008 - 2012
Skills
Troubleshooting, Computer Hardware, Active Directory, Windows Server, VMware, Microsoft Exchange, Servers, Technical Support, Hardware, System Deployment, Windows
Education
Marian College of Fond du Lac 2003 — 2004
CRP Industries June 2012 - Present
CRP Industries January 2011 - June 2012
Computer Troubleshooters September 2010 - March 2011
Skills
Microsoft SQL Server, Microsoft Office, Windows Server, Crystal Reports, Microsoft Excel, Team Building, VMware, Visual Basic, IIS, System Administration, Sage ERP X3, Backup Exec, Veeam, Computer Hardware..., Customer Satisfaction, SAP BI, Zebra, Microsoft Reporting..., Cross-functional Team..., Sales Process, Product Development, Troubleshooting, 4GL
Education
Rowan University 2005 — 2009
Bachelor of Science (B.S.), Computer Science
Kohl's Department Stores May 2014 - Present
Computer troubleshooters October 2012 - October 2012
Valhalla Memory Gardens 2006 - 2009
Woody Anderson Ford February 2005 - September 2006
Skills
Multi Tasking, Windows, Computer Hardware, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, Team Leadership, Teamwork, Time Management, XP, Automobile
Education
ITT Technical Institute-Madison 2010 — 2012
Associate's degree, Computer Network Systems
HP Manufacturing September 2013 - September 2013
Shoreby Club August 2003 - August 2013
Computer Troubleshooters September 2007 - May 2008
Tree of Knowledge May 2005 - June 2006
NAVY Lodge September 1992 - January 1995
Skills
Customer Service, Management, Microsoft Office, Leadership, Public Speaking, Event Planning, Social Media, Team Building, Project Management, Sales, Microsoft Word, Public Relations, Budgets, Team Leadership, Coaching, Research, Marketing, Marketing Strategy, Community Outreach, PowerPoint, Strategic Planning, Fundraising, Microsoft Excel, Event Management, Nonprofits, Editing, Time Management, Teamwork, Hospitality, Sports, Marketing Communications, Accounts Payable, Accounts Receivable
Education
Lakeland Community College 2001 — 2004
Associate of Arts (AA), Business Administration and Management, General