Concept Services
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Concept Services Employees
Concept Services January 1989 - Present
Skills
Sales, Marketing Strategy, P&L, Restaurants, Customer Service, Team Building, Food Service, Income Statement, Budgets, Account Management, New Business Development, Negotiation, Sales Management, Strategic Planning, Hospitality, Inventory Management, Catering, Contract Negotiation, Profit
Education
The University of Texas at Austin
The University of Texas at Austin
Concept Services April 2014 - Present
Ohio Sate Waterproofing, inc. 2013 - 2014
Helios Coatings Inc 2012 - 2013
Eddy's Bike Shop February 2006 - October 2012
The University of Akron Student Recreation and Wellness Services January 2012 - May 2012
Skills
Lead Generation, Fitness, Sales, Cycling, Customer Service, Management, Sports Management, Sales Operations, Time Management, Microsoft Office, Leadership, Social Networking
Education
The University of Akron 2006 — 2012
Bachelor of Science (B.S.), Sport and Fitness Administration/Management
Concept Services Austin Texas April 2014 - Present
Concept Services April 2014 - April 2015
Skills
Microsoft Excel, Microsoft Office, Teamwork, Microsoft Word, PowerPoint, Analysis, Outlook, Keyboard Skills, Accounting, Time Management
Education
Argosy University Online 2011 — 2014
Accounting and Business/Management
Pueblo Community College 2000 — 2002
Accounting and Finance, 3.6 GPA
Concept Services June 2015 - Present
Charles Schwab January 2015 - June 2015
Domino's Pizza August 2014 - December 2014
The MENTOR Network August 2014 - December 2014
American Red Cross April 2014 - August 2014
Indiana University South Bend August 2013 - August 2014
International University of Grand Bassam September 2010 - August 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Time Management, Administration, Research, Customer Service, Data Entry, Networking, Windows, Teamwork, Public Speaking, Data Analysis, Management, Spanish, Human Resources, Salesforce.com, Microsoft Dynamics, Team Building, Team Leadership, French, Team Management, Computer Maintenance, Food, Troubleshooting, Higher Education, Critical Thinking, Nonprofits, Volunteer Management, Training, Resume Writing, Telephone Skills, Event Planning, CRM
Education
Ashland University 2015 — 2017
Master of Business Administration (M.B.A.), Project Management
Indiana University South Bend 2011 — 2013
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
international university of grand bassam 2009 — 2011
2 Year Degree, General Studies
Concept Services, Inc. January 2012 - Present
Dazzle Cake Designs September 2011 - January 2013
Concept Services July 2006 - December 2011
Concept Services January 2006 - July 2006
Peak Performance Coaching Institute July 2005 - January 2006
San Marcos Daily Record August 2003 - December 2004
Skills
Microsoft Office, Outlook, Adobe Photoshop, Internet Explorer, Customer Service, Team Leadership, Social Media, Sales, Team Building, Microsoft Word, New Business Development, Account Management, Microsoft Excel, Budgets, Project Management, Inventory Management, Social Media Marketing, Event Planning, Contract Negotiation, Photoshop, Marketing
Education
Texas State University-San Marcos 2000 — 2004
Bachelor of Arts (B.A.), Psychology
Seguin High School 1996 — 2000
Concept Services August 2014 - Present
Concept Services July 2012 - August 2014
Mosher Media Cleveland 2012 - 2012
Flagship Mortgage 2011 - 2012
Crown Equity Group 1999 - 2004
InfoCision Management Corporation 1995 - 1998
Skills
Lead Generation, Business Development, Customer Retention, Marketing Communications, Social Media Marketing, Direct Marketing, Cold Calling, Marketing, New Business Development, Email Marketing, Market Research, Advertising, Negotiation, Online Marketing, CRM, Team Leadership, Social Networking, Salesforce.com, Multi-channel Marketing, Leadership, Integrated Marketing..., Team Building, Sales, Solution Selling, Customer Acquisition, Campaign Strategy..., Campaign Performance..., Target Segmentation, Cross-Generational..., Material Handling..., Integrated Campaign..., People Development, E-commerce, Customer Acquisition..., Multichannel Marketing, Mentoring, Digital Marketing, Building Relationships, Coaching, Sales Management, Marketing Strategy, Marketing Management, Product Marketing, Strategic Partnerships, Key Account Management, Expansion Strategies, New Market Expansion, Continuous Improvement, FF&E, Logistics
Education
The University of Akron
E-Commerce/E-Marketing
Cuyahoga Falls High
Concept Services March 2015 - Present
Little Woodrow's Downtown October 2012 - Present
Claire Hees Fine Art January 2008 - Present
Cyc Fitness January 2014 - September 2014
Apple Ridge Farm June 2013 - November 2013
Swift's Attic October 2012 - May 2013
Bar Mirabeau June 2012 - October 2012
Roaring Fork December 2010 - June 2012
Simplicity Wine & Eats August 2009 - October 2010
Restaurant Jezebel August 2008 - August 2009
Skills
Event Management, Facebook, Wine, Menu Development, Restaurants, Training, Photography, Cooking, Marketing, Advertising, Food
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts
Concept Services February 2015 - Present
Concept Services September 2013 - February 2015
Concept Services September 2012 - September 2013
Concept Services February 2011 - September 2012
InfoCision Management Corporation April 2010 - January 2011
Skills
Salesforce.com, New Business Development, CRM, Account Management, B2B, Sales, Lead Generation, Business Development, Sales Process, Marketing Strategy, Supply Chain, Training, Sales Management, Problem Solving, Coaching, Recruiting, Email Marketing, Transportation..., Warehousing, Outsourcing
Education
Cuyahoga Community College
RETTEW Associates, Inc. September 2014 - Present
Concept Services June 2014 - August 2014
CACI International Inc October 2012 - May 2013
TechniGraphics, Inc. a CACI company October 2009 - October 2012
TechniGraphics, Inc. December 2008 - October 2009
TechniGraphics, Inc. March 2008 - December 2008
CDM (Camp, Dresser, & McKee) June 2001 - July 2007
Skills
GIS, ESRI, ArcGIS, ArcCatalog, Google Earth, Microsoft Office, Spatial Analysis, GIS systems, ArcView, Data Collection, Quality Assurance, Spatial Databases, ArcSDE, Microsoft Excel, PowerPoint, Data Management, Leadership, Time Management, Access, Finalization, Communication, GPS, Data Analysis, Training, Team-oriented, Google Maps, Data Conversion, Quality Control, Team Building, Team Leadership, Security Clearance, Management, End User Training, Technical Writing, Autodesk Software, AutoCAD, MapGuide, Manage Client..., Budgets, Small World, SAMS, Salesforce.com
Education
Ohio University 1995 — 2000
Bachelor's degree, Environmental Geography
Medina Senior High School 1991 — 1995
NEO Administration Company May 2015 - Present
Sterling Jewelers - Jared the Galleria of Jewelry November 2011 - Present
Concept Services September 2014 - April 2015
FORTIS Colleges and Institutes April 2010 - November 2011
Skills
Salesforce.com, CRM, B2B, Telephone Skills, Customer Service, Time Management, Account Management, Marketing, Inventory Management, Lead Generation, Retail Sales, Retail, Sales, New Business Development, Data Entry, Management, Hospitality, Catering, Merchandising, Cashiering, Inventory Control, Recruiting, Scheduling, Networking, Research, Medial Informatics, Medical Terminology, Alternative Healthcare, Fingerprinting
Education
Cleveland State University 2011 — 2014
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General, 3.93
The University of Akron 2002 — 2004
General Education, Generak Education
Walsh Jesuit 1998 — 2002
High School Diploma
Concept Services, Inc. March 2013 - Present
JB Smith Enterprises March 2012 - March 2013
Scott & White Hospital March 2009 - March 2012
Scott & White Hospital March 2009 - March 2012
Concept Services April 2006 - March 2009
Skills
Customer Relations, Healthcare, Customer Service, Windows, Outlook, Process Improvement, Management, Customer Satisfaction, Negotiation, Budgets, Team Leadership, Contract Negotiation, Team Management, Microsoft Excel, Sales, Time Management, Social Media, Inventory Management
Education
University of Nebraska at Omaha 1994 — 1996
Business Administration and Management, General
Peach State Integrated Technologies October 2014 - Present
Concept Services July 2013 - October 2014
Skills
Salesforce.com, Cold Calling, Marketing, B2B, Collaborative Problem..., Archery, Creative Problem Solving, Accurate Data Entry, Problem Analysis, Problem Management, Bowhunting, Hunting, Supply Chain Management, Logistics, Supply Chain, Account Management, Lead Generation, CRM, Sales Process, New Business Development, Marketing Strategy, Employee Training, Coaching, Training, Business Development, Management
Education
Nevada State College 2004 — 2008
Associate's degree, Communication, Journalism, and Related Programs
Barberton Area Community Ministries January 2015 - Present
Concept Services June 2014 - June 2014
LeafFilter North, Inc. July 2013 - May 2014
CJs on the Bay November 2011 - March 2013
Skills
Business Development, Lead Generation, Sales, Process Scheduler, Management, Microsoft Office, Customer Service, Account Management, New Business Development, Marketing Strategy, Marketing, Team Building, B2B, Sales Management, Sales Process
Education
Kent State University
Concept Services 2014 - Present
Skills
Sewing, Lead Generation, B2B, Salesforce.com, Cold Calling, Account Management, Supply Chain, Sales Process, CRM, Direct Sales, Direct Marketing, Business Development, Sales, New Business Development, Customer Retention
Education
Kent State University
C&T Design and Equipment February 2015 - Present
USAF - 48th Fighter Wing May 2014 - January 2015
USAF April 2012 - May 2014
USAF - 366 Fighter Wing, Operations Support Squadron June 2009 - June 2011
USAF - Headquarters Air Combat Command January 2007 - June 2009
USAF - Headqurters 7th Air Force January 2006 - January 2007
USAF - 48th Fighter Wing December 2002 - November 2005
Concept Services August 1997 - March 2002
USAF 1986 - 1992
Skills
DoD, Command, Military Operations, Project Management, Leadership, Client-focused, Profit Oriented, Operational Planning, Aerospace, C4ISR, National Security, Command & Control, Program Management, Organizational..., Aviation, Aircraft
Education
Air University 2009 — 2010
SDE, Air War College
TUI University 2007 — 2008
MBA
Saint Louis University 1982 — 1985
BS, Aerospace Engineering
InfoCision Management Corporation June 2015 - Present
Independent Contractor NE Ohio June 2014 - April 2015
Concept Services October 2011 - June 2014
Lunar Cow Design 2007 - 2011
Bearing Point (KPMG Consulting) 2005 - 2007
Teracore, Inc. 2004 - 2005
CABT 2002 - 2003
Project Learn of Summit County 2000 - 2002
Close Up Foundation September 1995 - October 1997
U.S. House of Representatives January 1994 - August 1994
Skills
Strategic Planning, New Business Development, Marketing Strategy, Account Management, Sales Management, B2B, Sales, Marketing, Management, Leadership, Customer Service, Negotiation, Sales Process, Community Outreach, Team Leadership, CRM, Social Media Marketing, Social Media, Cold Calling, Coaching, Lead Generation, Business Development, Training, Salesforce.com, Direct Sales, Market Research, Hotel Management, LinkedIn, Online Marketing, Advertising, Email Marketing, Direct Marketing
Education
Cleveland State University
Master of Business Administration (M.B.A.)
University of Cincinnati
Bachelor's Degree, Political Science and Government
Allstate September 2014 - Present
Concept Services June 2014 - September 2014
PNC July 2012 - July 2013
PNC January 2012 - July 2012
Sterling Jewelers September 2009 - March 2011
Skills
Business Development, Salesforce.com, Credit, Sales, Marketing, Loans, Mortgage Lending, CRM, Commercial Lending, Account Management, Banking, Time Management, Management, Finance, Customer Service
Education
North High School 2005 — 2009
Honors Diploma, Marketing Educations
Regency Beauty Institute-Akron
Cosmetology and Related Personal Grooming Services
The University of Akron
Concept Services February 2015 - Present
Concept Services June 2013 - February 2015
Concept Services October 2007 - June 2013
Concept Services 2007 - 2008
Concept Services 2002 - 2007
Clear Channel 2005 - 2006
Snelling Personnel Services 2001 - 2002
Mickey Thompson Performance Tires and Wheels 1999 - 2001
Skills
CRM Software, ACT!, Salesforce.com, Goldmine, Account Management, Sales Management, Sales Pipeline..., Lead Generation, Lead Management, Operations Management, Inside Sales, General Administration, General Office Duties, Personnel Training, Personnel Supervision, Personnel Recruiting, LeadMaster.com, Idea Generation, Process Management, CRM Program Management, CRM Implementation, Outside Sales, CRM, B2B, Marketing, Business Development, Email Marketing, Selling, Management, Customer Retention, Training, Recruiting, Direct Sales, New Business Development, Direct Marketing, Pricing, Marketing Strategy, Sales
Education
The University of Akron 1998 — 2008
Bachelor of Arts, Business and Organizational Communication
Bearings Manufacturing Company January 2013 - Present
Bearing & Drive Systems, Inc. January 2013 - Present
Concept Services September 2010 - April 2012
InfoCision Management Corporation October 2008 - September 2010
Coca-cola August 2002 - October 2008
Fuses Unlimited August 1999 - July 2002
Skills
Cold Calling, Sales, New Business Development, Customer Service, Sales Management, Account Management, B2B, Training, Lead Generation, Direct Sales, Marketing Strategy, Sales Process, Salesforce.com, Business Planning, Retail, Customer Retention, Marketing, Sales Operations, Selling, Negotiation, Customer Satisfaction, Social Media, Coaching, Microsoft Excel, CRM, Building Relationships, Customer Relations, Distributors, Outside Sales, Problem Solving, Team Leadership, Teamwork, Inventory Management, Warehouse Management, Sales Presentations, Focus Groups, Goal Oriented, Leadership, team, Communication, Research, Key Account Development, Excel, PowerPoint, Outlook, Microsoft Office, Operations Management, Product Marketing
Education
Lorain County Community College 2002 — 2004
Lorain County Community College
University of Phoenix
Concept Services Recovery II SpecialistSterling JewelersMay 2010 - February 2013
Invacare Corporation May 2008 - May 2010
Skills
Account Management, B2B, Salesforce.com, Lead Generation, New Business Development, Sales Process, CRM, Customer Retention, Cold Calling, Business Development, Sales, Marketing Strategy, Customer Service, Marketing, Microsoft Office, Sales Management, Team Building
Education
Akron Institute of Herzing University 2006 — 2007
Associate's Degree, Medical Billing and Insurane Coding
ClarkTel Tele-Communications Inc November 2013 - Present
Akron Regional Chamber Orchestra March 2010 - March 2014
Concept Services October 2012 - September 2013
VXI Global Solutions, Inc August 2012 - September 2012
InfoCision Management Corporation May 2011 - June 2012
Skills
Music, Orchestral Music, Marketing, Business Development, Nonprofits, Conducting, Customer Service, Lead Generation, Cold Calling, Chamber Music, Social Networking, Time Management, Public Relations, Event Planning, Social Media, Salesforce.com, B2B, Organizational..., Fundraising, Email Marketing, Event Management, Online Marketing, Marketing Communications, Marketing Strategy, Team Building, Project Coordination
Education
The University of Akron 2008 — 2013
BWA Reps, Inc. January 2014 - Present
Western States Fire Protection July 2010 - December 2013
Concept Services June 2004 - June 2009
Skills
Team Building, Project Planning, food service equipment, Advertising, Fitness Training, Event Planning, Fire Safety, Inspection, Management, Marketing, Process Scheduler, Project Management, Sales, Time Management, Contract Management, Contract Negotiation, Construction Management, Budgets, Contractors, Sales Operations
Education
St. Edward's University 2001 — 2004
Bachelor in Business Administration
brett mathews photography January 2011 - Present
self-employed January 2008 - November 2012
concept services January 2008 - January 2011
Skills
Digital Photography, Portrait Photography, Construction Estimating, Photography, Photographers
Education
Queens College 2005 — 2008
BA, FOREIGN LANGUAGES & SECONDARY EDUCATION
The Middleby Corporation October 2011 - Present
Catena Development Services, LLC January 2009 - May 2011
The Delfield Company July 2006 - December 2008
Strategic Equipment & Supply Corp December 2000 - June 2006
Concept Services November 1985 - July 2000
Skills
Food Service, New Business Development, Sales Management, Account Management, Strategic Planning, Contract Negotiation, Business Development, Restaurants, Sales, Customer Service, Inventory Management, Forecasting, Start-ups, Management, Budgets, Product Development, Negotiation, Team Building, Marketing Strategy, Cross-functional Team..., Operations Management, Purchasing, Key Account Management, Food & Beverage, Direct Sales, Business Planning, Income Statement, Strategy, Manufacturing, B2B, National Accounts, Hospitality, Sales Process, Business Strategy, Key Account Development, P&L Management, Competitive Analysis, Marketing, Retail, Leadership, Product Management, Customer Satisfaction, Sales Operations, Food, Pricing, International Sales, Product Marketing, Market Planning, Selling, Executive Management
Education
University of Houston
Journalism/Broadcasting
Concept Services March 2015 - Present
Concept Services November 2014 - March 2015
Concept Services June 2014 - November 2014
Concept Services September 2012 - May 2014
Concept Services February 2013 - April 2014
Concept Services November 2011 - September 2012
Concept Services November 2010 - November 2011
Aerotek June 2010 - October 2010
Education
The University of Akron 2007 — 2010
Bachelors, Business - Sales Management
University of Toledo 2006 — 2007
Wadsworth High School 2002 — 2006
Diploma
Salesforce University 2014 — 2014
Completed
StreamLink Software July 2015 - Present
StreamLink Software May 2014 - June 2015
Concept Services December 2013 - April 2014
Akron Children's Hospital April 2012 - May 2013
Akron Children's Hospital October 2009 - April 2012
Skills
Lead Generation, Account Management, B2B, Cold Calling, Salesforce.com, New Business Development, Sales Process, CRM, Marketing Strategy, Sales, Direct Sales, Business Development, Sales Management, Marketing, Customer Retention, Well Being, Fashion, Needlepoint
Education
The University of Akron 2009 — 2013
Bachelor of Arts (B.A.), Sociology/Criminology and Law Enforcement
Wadsworth High School 2005 — 2009
High School
Concept Services June 2014 - Present
The SpyGlass Group, LLC. May 2013 - May 2014
Enterprise Rent-a-Car, Strongsville, Ohio May 2011 - May 2012
Panera Bread November 2007 - August 2009
Cuyahoga County Public Library January 2007 - August 2009
Skills
International Business, Customer Service, PowerPoint, Word, Microsoft Office, Marketing, Advertising, New Business Development, Sales, Market Research
Education
Bowling Green State University 2009 — 2013
Bachelor of Science, Business Administration; Marketing
Infinity Solutions, Inc 1996 - Present
Concept Services January 1998 - June 2011
Netforce Technologies January 1995 - January 1996
DAVEN Group January 1993 - January 1995
Skills
Account Management, New Business Development, Team Leadership, Social Media, Sales Management, Process Improvement, Marketing Strategy, Salesforce.com, Negotiation, Lead Generation, Disaster Recovery, Sales
Education
Del Mar College
Del Mar College
Concept Services June 2012 - Present
Self Employed January 1994 - Present
DialAmerica Marketing April 2009 - May 2012
Panther Premium Logistics June 2004 - March 2009
Barrett & Associates, Inc April 2000 - December 2003
True Value Company May 1995 - August 1996
Catholic Charities January 1995 - May 1995
Masonic Care Community of New York August 1994 - December 1994
USAF September 1989 - September 1993
Cletronics, Inc. May 1987 - August 1989
Education
University of North Carolina at Wilmington 1996 — 1998
Bachelor of Arts (BA)
Mohawk Valley Community College 1993 — 1995
Associate of Arts and Sciences (AAS)
Community College of the Air Force 1989 — 1990
Associate in Applied Science (AAS)
Concept Services August 2011 - Present
Aaron's, Inc April 2008 - November 2010
Stanley Black & Decker , Inc. February 2003 - April 2007
Skills
Lead Generation, Cold Calling, B2B, Sales Process, Salesforce.com, Sales, CRM, Account Management, Customer Retention, Lead Management, New Business Development, Direct Sales, Sales Management, Business Development, General Awesomeness, Marketing Strategy, Marketing, Email Marketing, Negotiation, Online Marketing, Leadership, Training, Team Leadership, Creative Writing, DJ, Team Building, Sales Operations, Product Marketing, Retail, Direct Marketing, Market Research, Charm, Endorsements, Social Media, Customer Service, Creative Problem Solving, Sarcasm, Live Sound
Education
Ohio University 1990 — 1994
Bachelor of Science (BSc), Communication, General
Concept Services September 2014 - Present
Tinker Jack Vacuum Sales and Repair April 2013 - September 2014
Sportsmans Liquidation April 2011 - May 2013
Days Inn Hotel Akron South June 2003 - August 2006
Skills
New Business Development, Business to Business..., Hospitality Management, Corporate Account..., CRM (Salesforce), CRM, Management, Sales
Education
The University of Akron 2002 — 2005
Hospitality Administration/Management
Affymetrix August 2015 - Present
Concept Services May 2015 - August 2015
Sandow Business Solutions, Inc. February 2015 - May 2015
TeamHealth May 2014 - February 2015
Cleveland Clinic April 2012 - November 2013
Skills
Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Time Management, Teamwork, Social Media, Microsoft Word, Research, Data Entry, Access, Marketing, Leadership, Healthcare, Outlook, Nursing, Insurance, Hospitals, CPR Certified, Medical Terminology, Medical Billing, Medical Records, Management, Social Networking, Sales, Team Building, Team Leadership, Training, Strategic Planning, Marketing Communications, Customer Satisfaction, Marketing Strategy, Coaching, Advertising, Sales Management, Salesforce.com, Analysis, Event Management, Business Development, Account Management
Education
Cleveland State University 2014 — 2016
Master of Business Administration (M.B.A.), Healthcare/Finance
The University of Akron 2006 — 2014
Bachelor of Science (B.S.), Biology, General
American National Insurance September 2015 - Present
Farmers Insurance May 2012 - August 2015
Concept Services December 2011 - May 2012
Concept Services January 2011 - December 2011
GE Capital October 2005 - January 2011
Skills
Lead Generation, CRM, Cold Calling, New Business Development, Account Management, Leadership, Salesforce.com, Team Leadership, Team Management, Training, Coaching, Team Building, Business Development, B2B, Sales, Customer Service, Recruiting, Call Centers, Sales Process, Online Marketing, Marketing Communications, Social Media Marketing, Market Research, Social Media, Direct Sales, Email Marketing, Negotiation, Insurance, Teaching, Motivational Speaking, Christian Ministry, Microsoft Office, Interviews, Qualifying Prospects, Supply Chain, Lead Management, Customer Experience, Logistics, Social Networking, Collections, Material Handling, Retail Finance, Development Of Employees
Education
Hondros College of Business
Property & Casualty, Insurance
Hondros College of Business
Life, Accident & Health, Insurance
Walsh University
Bachelor of Science (B.S.), Education & Minor in Business
Concept Services August 2015 - Present
Concept Services July 2014 - August 2015
Tampa Bay Rays December 2013 - March 2014
Tampa Bay Rays July 2013 - December 2013
University of Florida Department of Recreational Sports July 2010 - June 2012
The Ohio State University Department of Recreational Sports January 2007 - June 2010
Skills
Program Management, Event Planning, Event Management, Staff Supervision, Sports Management, Staff Training, Employee Hiring, Budgeting, Sponsorship Procurement, Software Integration, Strategic Planning, Code of Conduct, Web Design, Sports, PowerPoint, Social Media, Microsoft Office, Excel, Sponsorship, Student Development, Sports Marketing, Fundraising, Student Affairs, Public Speaking, Recruiting, Microsoft Excel
Education
University of Florida 2010 — 2012
M.S., Sports Management
The Ohio State University 2006 — 2010
Bachelor of Science (B.S.) in Human Ecology, Consumer and Family Financial Services
Concept Services August 2015 - Present
B & G Hospitality Group July 2015 - Present
First Merit Financial Institution September 2011 - August 2015
Smoothie King February 2007 - August 2011
GEM Studio November 2009 - 2010
Skills
Banking, Computers, Web Design, Culinary Skills, Leadership, Organization, Professionals, Writing, Editing, Microsoft Word, PowerPoint, Microsoft Office, Creative Writing, Social Media, Customer Service, Research, Event Planning, Microsoft Excel, Social Networking, Public Speaking, Teamwork, Marketing, Sales, Facebook, Time Management, Management, Team Building, Training, Critical Thinking, Strategic Planning, Social Media Marketing, Outlook, English, Retail, Community Outreach, Fundraising, Data Analysis, Windows, Team Leadership, Event Management, Marketing Strategy
Education
The University of Akron 2011 — 2014
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Toledo 2010 — 2010
English Language and Literature/Letters
Concept Services January 2014 - Present
Herbalife 2010 - Present
Nightingale Home Health Care October 2011 - January 2013
EY June 2004 - July 2009
DMA - DuCharme, McMillen & Associates, Inc. 2003 - 2004
Skills
Wellness Coaching, Healthcare, Nutrition, Coaching, Public Speaking, Fitness, Leadership Development, Psychotherapy, Personal Development, Training, Wellness, Team Building, Customer Service, Mental Health, Marketing, Event Planning, Psychology, Entrepreneurship, Health Education, B2B, Cold Calling, Account Management, New Business Development, Salesforce.com, CRM, Microsoft Excel, Marketing Strategy, Sales, Management, Sales Management, Business Development, Lead Generation, Microsoft Office, Sales Process
Education
Ivy Tech Community College-Central Indiana 2006 — 2008
Associate's degree, Criminal Justice and Corrections
Indiana University-Purdue University at Indianapolis 2003 — 2005
Associate's degree, Business Administration and Management, General
Roncalli
Concept Services October 2014 - Present
Concept Services April 2013 - October 2014
Time Warner Cable Business Class February 2012 - April 2013
Verizon Wireless November 2007 - February 2012
Cleveland Unlimited August 2004 - November 2007
Skills
Account Management, B2B, Sales, Marketing, Sales Management, Telecommunications, Customer Retention, Direct Sales, Customer Satisfaction, Sales Operations, Call Centers, New Business Development, Salesforce.com, Sales Process, Cold Calling, Solution Selling, CRM, Selling, Wireless, Lead Generation, Customer Experience, Time Management, Following Instructions, Business Development, Mobile Devices, Marketing Communications, Management, Training, Advertising, Digital Marketing, Team Leadership, Root Cause Problem..., Creative Problem Solving, Problem Analysis, Leadership, Networking, Sales Presentations, Supply Chain, Logistics, Employee Training, Coaching
Education
The University of Akron 2003 — 2009
Bachelor's Degree, Business & Organizational Communication
Edgewood Sr. High School 1999 — 2003
Material Handling Sales Solutions May 2014 - Present
Integrated Logistics Services Inc. March 2013 - May 2014
CACI International Inc November 2010 - March 2013
Technigraphics, Inc. (Acquired by CACI,Inc.) May 2009 - November 2010
Concept Services January 2007 - May 2009
Skills
Logistics, Operations Management, Transportation, Supply Chain Management, Business Development, Customer Service, Lead Generation, B2B Marketing, Warehouse Management, Transportation..., Warehousing, Business Strategy, Account Management, Team Building, Management, Sales Management, Government, Databases, Sales, GIS, Leadership, Process Improvement, Training, Shipping, Cold Calling, Change Management, Inventory Management, Logistics Management, Customer Satisfaction, Quality Assurance, Software Documentation, 3PL, Inventory Control, Security Clearance, Employee Training, Freight, DoD, Troubleshooting, Data Analysis, Data Management, Product Management, Leadership Development, Supply Chain Operations, Supply Chain, Quality Control, Sales Process, Email Marketing, CRM
Education
The University of Akron
Business Management
West Holmes High School 1978 — 1981
Beacon Communities LLC October 2011 - Present
Beacon Communities LLC January 2011 - October 2011
Bridgehead International February 2009 - December 2010
QuickArrow November 2007 - January 2009
Concept Services August 2006 - October 2007
Martin's Hamburgers March 2002 - August 2006
Skills
Event Planning, Program Management, Project Management, Customer Service, Office Management, Employee Relations, Event Management, Process Improvement, Microsoft Office, Microsoft Excel, Outlook, Editing, Real Estate, Salesforce.com, Administrative..., PowerPoint, Microsoft Word, Supervisory Skills, Training, Recruiting, Customer Relations, Windows, Organizing, Critical Thinking, Vendor Relations, Coordination, Excel, Problem Solving, Word, Research, Writing, Adobe Acrobat, Scheduling, Administrative Support, English, InDesign, Adobe Creative Cloud, Social Media, Internal Communications
Education
Schreiner University 1997 — 2001
BA, English
Harvard Extension
Master's degree, Digital Media and Instructional Design
TD Ameritrade Institutional December 2014 - Present
Lanyon May 2014 - Present
Concept Services June 2013 - August 2013
Skills
Social Media, PowerPoint, Marketing, Sales, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Social Networking, Teamwork, Research, Data Analysis
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Science (BS), Global Business
Testa Companies December 2013 - Present
Concept Services November 2013 - December 2013
Olive Garden November 2009 - November 2013
Marous Brothers Construction 2006 - 2007
Skills
Team Building, Marketing, Business Development, Lead Generation, Social Networking, Customer Service, Time Management, Account Management, Salesforce.com, Customer Satisfaction, Cold Calling, Fitness, Appointment Scheduling, Task Management, Customer Retention, Business Planning, Entrepreneurship..., Train New Employees, Hospitality, Real Estate, Sales & Leasing, Leadership, Microsoft Office, Sales, Management
Education
Kent State University 2006 — 2010
Bachelor of Science (B.S.), Speech-Language Pathology; Psychology
Cleveland State University 2011 — 2013
Master of Arts (M.A.), Psychology
Hondros College 2013 — 2013
Real Estate Sales
Fathom: A Marketing & Analytics Agency August 2015 - Present
Fathom: A Marketing & Analytics Agency January 2014 - July 2015
Concept Services April 2013 - December 2013
COLTENE August 2011 - March 2013
State and Federal Communications March 2010 - August 2011
Skills
Salesforce.com, CRM, Account Management, Project Management, Sales Process, Marketing Strategy, Management, Training, Lead Generation, Marketing, Sales, Salesforce Training, Sales Operations, Competitive Analysis, Product Marketing, Time Management, Microsoft Office, Social Media, Customer Service, Market Research, B2B, Product Launch, Customer Retention, Powerlifting, Market Analysis, Business Development, Direct Sales, Trade Shows, Analysis, Internal Audit, Project Planning
Education
The University of Akron 2005 — 2009
BS, Business Administration, International Business and Marketing
Athens University of Economics and Business 2006 — 2006
Summer Study Abroad, International Business and Marketing
Concept Services February 2015 - Present
Concept Services June 2014 - March 2015
Concept Services September 2013 - June 2014
Concept Services April 2012 - September 2013
The Ascetic Epicurean 2008 - July 2013
Darden Restaurants / Olive Garden April 2008 - August 2012
Best Buy October 2004 - February 2008
Pine Valley Golf Club April 2002 - April 2006
Skills
Social Media, Marketing Strategy, Marketing Communications, Photoshop, Microsoft Office, Digital Marketing, Salesforce.com, CRM, New Business Development, Lead Generation, Email Marketing, Market Research, B2B, Cold Calling, Research, Editing, Sales, Sales Process, Account Management, Marketing, Sales Operations, Business Development, Sales Management, Hula Hoop, Management, Entrepreneurship, Selling, Ninja Skills, Stealth, Social Networking, Customer Service, Leadership, Team Building, Time Management
Education
The University of Akron
Bachelor of Arts (B.A.), Philosophy
Concept Services August 2015 - Present
Concept Services August 2014 - August 2015
Limited Brands, Victoria Secret October 2013 - August 2014
The Davey Tree Expert Company August 2012 - October 2013
Skills
Marketing, Account Management, Sales, Business Planning, Event Planning, Microsoft Office, Customer Service, Leadership, Project Planning, Microsoft Excel, Social Media, Strategic Planning
Education
The University of Akron 2014 — 2016
Graphic Design
Kent State University 2008 — 2013
Marketing
MobyMax August 2015 - Present
Concept Services May 2014 - August 2015
thecommunitycorps.org 2015 - 2015
Concept Services January 2013 - April 2014
The Callos Companies October 2012 - December 2012
Ire Magna Inc. May 2012 - August 2012
Skills
CRM, Cold Calling, New Business Development, Lead Generation, Material Handling, Salesforce.com, B2B, Account Management, Marketing, Process Control, Lean Manufacturing, Sales, Market Research, Training, Logistics, Management, Outside Sales, Process Improvement, Continuous Improvement, Direct Marketing, OneSource, Customer Service
Education
Thiel College
Bachelor of Arts (BA), Business Administration and Management, General
Slippery Rock University of Pennsylvania
RICO Manufacturing, Inc. February 2015 - Present
Concept Services July 2012 - January 2015
Lawson Products April 2012 - July 2012
InfoCision Management Corporation February 2011 - April 2012
Skills
Cold Calling, Sales, New Business Development, Business Development, Account Management, Lead Generation, Customer Retention, B2B, Marketing, CRM, Management, Training, Leadership, Salesforce.com, Sales Management, Time Management, Marketing Strategy, Material Handling, Direct Sales, Team Building, Sales Operations, Coaching, Call Centers, Team Leadership, Social Media Marketing, Online Marketing, Market Research
Education
The Ohio State University
Bachelor's Degree, Education
Concept Services May 2015 - Present
Walgreens January 2003 - September 2013
Skills
Management, Marketing, New Business Development, Sales, Marketing Strategy, Account Management, Sales Management, CRM, B2B, Salesforce.com
Education
Penn Foster 2015 — 2018
Bachelor of Business Administration (BBA), Finance, General
Cleveland State University 2001 — 2003
Buisness Science
AjaxTocco Magnethermic May 2014 - Present
Concept Services September 2013 - May 2014
ComDoc, Inc. May 2012 - August 2013
The Brewer-Garrett Company March 2011 - April 2012
Akron Hardware Consultants July 2005 - March 2011
Skills
Sales Process, Business Development, Sales, Account Management, Selling, New Business Development, Lead Generation, Direct Sales, Leadership, Customer Satisfaction, Salesforce.com, Marketing, Time Management, Sales Presentations, Strategic Planning, B2B, Sales Operations, Contract Negotiation, Team Building, CRM, Microsoft Office, Social Media, Strategic Consulting, Project Management, Public Relations, Recruiting, Public Speaking, Qualifying Prospects, Critical Thinking, Creative Problem Solving, Marketing Strategy, Creative Strategy, Customer Service, Sales Management, Inside Sales
Education
Kent State University
Bachelors Degree, Business Administration, Computer Information Systems
Walsh Jesuit H.S. 1993 — 1997
Diploma, College Prep. and General Studies
Snelling Search Division February 2015 - Present
Snelling Search Division October 2013 - February 2015
Concept Services September 2008 - November 2012
Fleetmatics (Formerly SageQuest) November 2007 - May 2008
TEKsystems June 2005 - September 2007
Skills
Recruiting, Talent Acquisition, Revenue Analysis, Hospitality Industry, Customer Service, Internet Recruiting, Resorts, Hotels, Social Media Marketing, Hospitality, Career Counseling, Contract Negotiation, Hiring, Interviews, Yield Management, Blog Marketing, Marketing, Hospitality Management, Hotel Management, Networking, Executive Search, Food & Beverage, Pre-opening, Banquets
Education
Kent State University 1996 — 2000
Radio and Television
Concept Services July 2014 - Present
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Public Speaking, HTML, Account Management
Education
The University of Akron 2007 — 2011
Bachelor's Degree, Marketing and Sales Management (Double Major)
Siffrin Inc. January 2015 - Present
Concept Services September 2014 - January 2015
Michigan Mutual August 2013 - October 2013
Camping World and Good Sam July 2010 - August 2013
Aarons Sales and Lease Ownership January 2008 - July 2010
The Home Depot January 2006 - January 2008
Pizza Hut August 2003 - January 2006
Skills
• Type 65 words per..., • Proficient in..., Training, Sales, Data Entry, Loans, Customer Satisfaction, Customer Service, Customer Retention, Retail, Microsoft Office, B2B, Marketing Strategy, Account Management, Time Management, Lead Generation, Marketing, Leadership, Sales Management
Education
University of Phoenix 2006 — 2008
Associate's degree, Criminal Justice and Corrections, 3.8
Stark State College of Technology 2004 — 2005
High School Deploma, General, 3.5
Northwest High School 2002 — 2005
High School Diploma, College Prep, 3.0
Minute Men Staffing Medina July 2014 - July 2015
Concept Services March 2014 - July 2014
Employ-Temps Staffing Services May 2012 - November 2013
PNC June 2007 - December 2010
FirstMerit Bank October 2004 - June 2007
Charter One 2002 - 2004
Skills
Customer Service, Talent Acquisition, Payroll, Staffing Services, Cold Calling, Recruiting, Human Resources, Coaching, New Business Development, Temporary Placement, Resume Writing, Customer Satisfaction, Applicant Tracking..., Time Management, Team Building, Outlook, Banking, Employee Training, Employee Benefits, Salesforce.com, Onboarding, Employee Relations, Excel, Loans, Budgeting, Investments, Word, Microsoft Office, Negotiation, Sales Management, Administration, Consumer Lending, Mentoring, Problem Solving, Accounting, Financial Planning, Documentation, Performance Management, Planning, Small Business, Event Planning, Financial Reporting, Customer Relations, Compliance, Retail, Budgets, Microsoft Word, Microsoft Excel, Strategic Financial..., Project Planning
Education
Lakeland Community College 1994 — 1997
Associates, Education
Euclid Senior High School 1989 — 1993
College/University Preparatory and Advanced High School/Secondary Diploma Program
StreamLink Software April 2015 - Present
Concept Services October 2014 - April 2015
GoDaddy July 2013 - May 2014
University of Phoenix June 2009 - June 2013
Skills
Admissions, Enrollment Management, Student Recruiting, Adult Education, Student Affairs, Student Financial Aid, Higher Education, Distance Learning, Academic Advising, Retaining Customers, Staff Development, Career Counseling, Campus, Resume Writing, Sales Operations, Sales Management, Sales, Direct Sales, Salesforce.com, Customer Retention, Customer Service, Account Management, Team Building
Education
University of Akron
Bachelor of Arts (BA), Communications
Concept Services September 1998 - Present
Austin Business Furniture July 1997 - September 1998
Education
Texas A&M University 1994 — 1997
BS, Human Resource Management
Concept Services September 1998 - Present
Simpson Civil Engineering 2000 - 2001
Skills
CAD, Construction, Restaurants, Design Research, Hospitality, Renovation, Submittals, Space planning, Interior Design, Interior Architecture, Mixed-use, Sustainable Design, FF&E, Rendering, Design Management, Budgets, Space Planning, Furniture
Education
Southern Nazarene University 1988 — 1990
Business
Austin Community College
Engineering Design Graphics
Concept Services May 2014 - Present
Concept Services, Ltd. March 2009 - Present
XL Systems June 2008 - February 2009
Concept Services, Ltd. January 2005 - May 2008
Cisco Systems October 2000 - June 2001
Aironet Wireless Communications September 1999 - October 2000
Vanstar 1994 - 1999
Computerland/Vanstar/Inacom 1994 - 1999
Skills
Lead Generation, Cold Calling
Education
The Ohio State University 1987 — 1991
BSBA, Marketing
Concept Services March 2006 - Present
Education
University of Arkansas 1992 — 1997
Newgistics September 2011 - Present
Concept Services January 2006 - December 2012
Dianon Systems January 2005 - December 2005
Time Inc. September 1995 - December 2004
Skills
Account Management, New Business Development, Contract Management, Sales, Key Account Acquisition..., Team Leadership, Solution Selling, Direct Sales, Competitive Analysis, Customer Service, Selling, Sales Management
Education
Texas Tech University
B.B.A., Marketing
Concept Services July 2014 - Present
Alex Wakefield State Farm January 2013 - September 2013
Schoen & Associates March 1999 - December 2012
Service Wholesale, Inc. November 1980 - February 1999
Skills
Account Management, Sales Operations, Sales, New Business Development, B2B, Sales Management, Sales Process, Key Account Management, Direct Sales, Sales Presentations, Strategic Planning, Trade Shows, Cold Calling, Competitive Analysis, PowerPoint, Merchandising, Pricing, Problem Solving, Microsoft Excel, Territory Development, Lotus Notes, Teamwork, Salesforce.com, CRM
Education
Lakeland Community College 1976 — 1979
Associate, Business Management
Dots November 2012 - Present
Dots May 2012 - November 2012
Concept Services April 2011 - May 2012
The HoneyBaked Ham Company June 2010 - December 2010
Jo-Ann Stores, Inc. July 2007 - November 2008
ECRM June 2006 - June 2007
MACY’S June 2005 - November 2005
Skills
Merchandising, Visual Merchandising, Retail, Inventory Management, Account Management, Direct Marketing, E-commerce, Advertising, Marketing, Customer Service, Marketing Communications, Marketing Strategy, Sales Management, Product Marketing, Event Planning, B2B, Outlook
Education
The Ohio State University
Bachelor of Science Degree, Human Ecology, Fashion Merchandising
Concept Services 2014 - Present
ECRM September 1998 - September 2013
Skills
Email Marketing, Account Management, Marketing Strategy, Marketing Communications, Online Marketing, Direct Marketing, Marketing, Computers, Lead Generation
Education
Cleveland State University 1998 — 2000
Special Education and Teaching
Kent State University 1996 — 1998
Special Education and Teaching
Concept Services February 2015 - Present
Concept Services, Inc. September 2010 - Present
Skills
Project Planning, Microsoft Excel, Project Management, QuickBooks, Team Leadership, Purchasing, Budgets, Account Management, Team Building, Inventory Management, Forecasting
Education
The University of Texas at Austin 2002 — 2008
B.A., English / Marine Science
Concept Services
Skills
Backtrack, Cold Calling, Sales Management, Repeats
Education
Eastern Michigan University 2003 — 2007
Business Administration and Management, General
Concept Services March 2015 - Present
Education
Kent State University
Masters in Organizational Development, Logistics, Materials, and Supply Chain Management
Concept Services
Skills
Business Development, New Business Development, Account Management, Management, Marketing Strategy, Marketing, Sales, CRM, Lead Generation, B2B, Sales Management
Education
Kent State University at Stark 2013 — 2015
Bachelor's degree, Psychology