Experience
InComm  February 2014 - Present
First Data Corporation  August 2011 - December 2013
Ingenico  December 2010 - August 2011
First Data Corporation  January 2003 - August 2010
Concord EFS   January 2002 - December 2002
Concord EFS   January 2001 - December 2001
Concord EFS   January 1999 - December 2000

Skills
Project Management, Payment Card Processing, Quality Auditing, Payment Industry, Payment Systems, Debit Cards, Electronic Payments, Credit Cards, Mobile Payments, SDLC, Quality Assurance, Call Centers, Acquiring, SaaS, Payment Gateways, Vendor Management, Payments, Requirements Analysis, Transaction Processing, Banking

Education
St. Joseph's College (IN)
Bachelor of Science, Mathematics and Computer Science

Experience
Apache Junction Unified School District  February 2004 - Present
Vital Processing  December 1999 - January 2004
Concord EFS   April 1996 - December 1999
First Financial Savings Bank   February 1994 - April 1996
Phoenix Management Services  February 1992 - January 1994
Martin Sarkees & Associates, CPA   January 1990 - January 1992
Hoyle, Morris and Kerr   May 1988 - January 1990
Fox, Rothschild, O'Brien, & Frankel   September 1983 - May 1988

Skills
Accounting, Finance,..., Leadership, Management, Program Management, CRM, Product Management, Business Planning

Education
University of Phoenix
Master of Arts (M.A.), Education, 3.98

Western Illinois University
Bachelor of Business, Accounting

Experience
Convergys  December 2003 - February 2014
Concord EFS   April 1992 - December 2002

Education
Portland Community College   1977 — 1978
Associate of Science (A.S.), Accounting, 3.9 GPA

Experience
EY  June 2014 - Present
Genuine Parts Company  April 2011 - May 2014
SunTrust Bank  July 2010 - April 2011
First Data Corporation  March 2007 - December 2009
First Data Corporation  September 2004 - March 2007
Concord EFS   December 1999 - September 2004
Buypass  April 1996 - December 1999
Buypass  January 1995 - April 1996
Buypass  June 1994 - January 1995
Buypass  July 1990 - June 1994

Skills
Disaster Recovery, ITIL, Data Center, IT Service Management, Process Improvement, Vendor Management, Security, Management, Project Management, Program Management, Change Management, Unix, Databases, Incident Management, IT Operations, Operations Management, Problem Management, Shared Services, Access, UPS systems, Facilities Management, Leadership, Testing, Business Process

Education
Gwinnett Technical College   1995 — 1996
Cobol Programming

US Navy   1986 — 1986
Management Training • Cryptologic Technician School

Forsyth County High School   1981 — 1986
General

Experience
Keller Williams Realty  September 2010 - Present
Keller Williams Realty Memphis, TN   August 2011 - March 2012
Crye Leike Realtors  October 2009 - September 2010
GlaxoSmithKline  February 2003 - October 2009
Concord EFS   1995 - 2003

Skills
Sales expertise, Sales Script Mastery, Business Building, Business, Sellers, Training, Sales, Buyer Representation, First Time Home Buyers, Relocation, New Home Sales, Listings, Foreclosures, Single Family Homes, Short Sales, Referrals, REO, Buyers, HUD, Negotiation, Real Estate, Condos, FHA, Investment Properties, Selling, Real Estate Transactions, Move Up Buyers, Investors

Education
The University of Memphis   1994 — 1999
B.S., Marketing Management

Experience
B-yond Blessed Tea   February 2012 - Present
IRN PAYMENT SYSTEMS  October 2008 - May 2013
Business Payment Systems  May 2007 - June 2008
IRN PAYMENT SYSTEMS  October 2006 - May 2007
IRN Payments Systems   July 2006 - May 2007
Acies Inc   2006 - 2006
Concord EFS / First Data Resources   September 2003 - June 2004
Card payment systems   1998 - 2004
Concord EFS   1998 - 2004
first data  1998 - 2004

Skills
Financial Risk, Credit Cards, Credit, Debit Cards, Merchant Services, Payment Card Processing, Electronic Payments, Chargebacks, Analysis, Banking, Payment Systems, Management, Payment Industry, Risk Management, Mobile Payments, Executive Management, E-commerce, Underwriting, Software Documentation, Payment Gateways, Fraud, Strategic Partnerships, Customer Service, Sales, Relationship Management, Payments, Call Centers, Customer Retention, Start-ups, Mergers & Acquisitions, Funding, Cards, POS, Loans, Financial Services, Cross Selling, Gift Cards, Loyalty Programs, Transaction Processing, Portfolio Management, Accounting, Insurance, ACH, Customer Acquisition, Mobile Commerce, B2B, Negotiation, Internet Banking, E-payments, Acquiring

Education
Molloy College   1993 — 1994
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Arch Bishop Malloy College

Attained college
associates degree, liberal arts

Experience
University of Memphis  May 2015 - Present
Playhouse on the Square  May 2013 - May 2015
Church Health Center  April 2012 - May 2013
Greater Memphis Chamber  April 2007 - April 2012
Miller Publishing  May 2005 - March 2007
Concord EFS   September 1998 - March 2005
The Collierville Independent   May 2004 - November 2004
The Bartlett Express and Cordova Beacon   September 2003 - May 2004

Skills
Fundraising, Event Planning, Nonprofits, Public Speaking, Social Media Marketing, Social Media, Customer Service, Press Releases, Leadership, Community Development, Marketing Communications, Grants, Marketing Strategy, Sales, Facebook, Management, Editing, Team Leadership, Sponsorship, Marketing, Community Outreach, Public Relations, Newsletters, Strategic Communications, Social Networking, Writing, Event Management, Non-profits, Media Relations, Program Management, Program Development, Volunteer Management, Research, Customer Relations, Membership Management, Special Events, Corporate Fundraising, Volunteer Organization, Marketing S

Education
The University of Memphis   1999 — 2003
B.A.

University of Tennessee-Knoxville   1997 — 1998

Memphis Harding Academy
Liberal Arts

Experience
Citi  October 2013 - Present
ViewSource LLC   October 2012 - October 2013
TREND  November 2009 - October 2012
First Data Corporation  January 2006 - September 2008
First Data Corporation  January 2001 - January 2006
First Data Corporation  October 1997 - January 2001
Concord EFS   January 1996 - January 1998
Concord EFS   January 1995 - January 1996
Concord EFS   January 1993 - January 1995
Corestates Financial Corp.  January 1990 - January 1993

Skills
Executive Management, Software Development, Software Project..., Web Development, Team Leadership, Cross-functional Team..., Technical Leadership, Thought Leadership, Java, Project Management, User Interface Design, Large Systems..., Transaction Processing, User Experience, Software Requirements, Process Improvement, Performance Improvement, Competency Based..., Organizational Talent, Enterprise Software, Business Process..., Vendor Management, Program Management, Business Analysis, Requirements Analysis, SDLC, Security, Payment Card Processing, SQL, Quality Assurance, SOA, Enterprise Architecture, Management, Strategy, Leadership, Analysis, Oracle, Web Services, Data Warehousing, Architectures, Requirements Gathering, Microsoft SQL Server, PMO, Web Applications

Education
Temple University   1986 — 1992

Northeast High School   1983 — 1986

Experience
JP Morgan Chase  March 2015 - Present
Payvision  January 2011 - December 2014
Cynergy Data  February 2004 - November 2010
MSI Merchant Services, LLC   July 2003 - February 2004
Concord EFS   September 2000 - July 2003

Skills
Electronic Payments, Financial Risk, Fraud, Banking, Cards, Credit Risk, Debit Cards, Merchant Services, Payment Card Processing, Payments, Risk Management, Business Development, Mobile Payments, Relationship Management, Chargebacks, Credit Cards, Payment Gateways, Payment Systems, New Business Development, Credit, PCI DSS, Portfolio Management, Customer Service, Strategic Partnerships

Education
Borough of Manhattan Community College   1996 — 1997
Liberal Arts

Jamaica High School   1994 — 1996
High School Diploma, Business Administration and Management, General

Borough of Manhattan Community College
Liberal Arts

Experience
Windmill Wisdom Consulting Group   July 2007 - Present
Kardel, LLC d/b/a Sona Medspas of AZ   June 2002 - July 2005
Concord EFS   September 2000 - September 2002
Nova Information Systems  September 1998 - September 2000
Bancard, Inc.   August 1996 - September 1998
Bancard, Inc.   August 1994 - August 1996

Skills
Mergers & Acquisitions, Due Diligence, Payment Card Processing, Entrepreneurship, Strategic Planning, Executive Management, Merchant Services, Payments, CRM, Management Consulting, Strategic Partnerships, Organizational..., Business Strategy, Strategy, Start-ups, Acquisition Integration, Acquiring, Payment Systems, Portfolio Management, Financial Analysis, Financial Reporting, Managerial Finance, Human Resources, Strategic Financial..., Leadership Development, Operations Management, Vendor Relationships, Relationship Management, Corporate Finance, Strategic Communications, Legal Issues, Contract Negotiation, Management Due Diligence, Data Analysis, Financial Accounting, Intellectual Property, Patents, Mergers, Business Process..., Budgets, Forecasting, General Ledger, GAAP, Cost Accounting, Capital Budgeting, Healthcare, Process Improvement, Finance, Accounting, Management

Education
Arizona State University, W. P. Carey School of Business   2007 — 2009
MBA

Johannes Kepler Universität, Linz, Austria and Prague, Czech Republic   2009 — 2009
International Business Practicum

The Washingtom Campus, Washington D.C.   2008 — 2008
Business and Public Policy

CA Russell Partners, LLP, Denver, CO   2001 — 2001
Spokesperson Intensive Training Program

Arizona State University - W. P. Carey School of Business   1988 — 1993
BS

Experience
FLEX Hotel & Spa   June 2008 - Present
Latitude 41n   January 2011 - September 2012
Ganley Honda  August 2010 - December 2010
Cadillac Ranch Cleveland   September 2008 - May 2010
Fat Fish Blue   January 2008 - October 2008
Vocational Guidance Services  2008 - 2008
Diebold, Inc.   December 1995 - September 2002
Electronic Payment Services  1990 - 1997
Concord EFS   1990 - 1997
MAC Network   1988 - 1997

Skills
Automotive, Vehicles, ATM networks, ATM, Debit Cards, Payment Industry, Transaction Processing, Electronic Payment, Electronic Payments

Education
Cuyahoga Community College   1983 — 1985
Associates, Hospitality Management, Accounting

Experience
Aspect Software  May 2015 - Present
VoxGen   January 2015 - April 2015
Bright House Networks  March 2012 - January 2015
Voxeo  November 2007 - February 2012
Voxeo Corporation  November 2007 - February 2012
Hard Rock Café  April 2003 - December 2007
Concord EFS   January 2002 - April 2003
Stream International  July 2000 - January 2002

Skills
IVR, VoIP, Asterisk, SIP, CCXML, SQL, PHP, Hardware, Telephony, Contact Centers, ACD, Servers, Unified Communications, SaaS, Windows, Cisco Technologies, Network Security, Avaya, Telecommunications, Cisco Call Manager, Mobile Devices, VXML, CTI, Call Centers, Security, Enterprise Software, Troubleshooting, Linux, Cloud Computing, TCP/IP, Speech Recognition, Operating Systems, Switches, Network Architecture, Python, DNS, Technical Support, IP, Wireless, VPN

Education
The University of Memphis   2005 — 2007
Computer Science

Experience
Christiana Care Health System  March 2013 - Present
Bank of America  July 2010 - March 2013
Diamond Technologies  July 2000 - July 2010
Concord EFS   June 1999 - July 2000
PSEG Nuclear  1997 - 1999

Skills
Visual Studio, .NET, VB.NET, C#, ASP.NET, ASP.NET MVC, Web Services, HTML, XML, AJAX, jQuery, Microsoft SQL Server, T-SQL, SSRS, SSIS, Oracle, PL/SQL, MySQL, Business Analysis, Database Design, PHP, Web Applications

Education
University of Arkansas   1992 — 1995
Computer Systems Engineering

Experience
Paramount Pest Control   June 2013 - Present
Tori Reynolds Studio   August 2006 - Present
TCBY  June 2012 - May 2013
The Krystal Company  June 2011 - June 2012
University of Memphis, City   August 2006 - June 2011
Macaroni Grill at Wolfchase   June 2008 - August 2010
University of Memphis  October 2004 - April 2005
Velvet Touch   November 2002 - April 2004
Concord EFS   October 1999 - May 2000

Skills
Access, Customer Service, Microsoft Excel, PowerPoint, Process Scheduler, Accounting, Management, Telephone Skills, Customer Satisfaction, Singing, Cash Flow, Microsoft Office, Inventory Management, Time Management, Microsoft Word, Vocalist, Music Education

Education
The University of Memphis   2006 — 2011
Bachelor of Music, Vocal Performance

The University of Memphis   2006 — 2011
Bachelor's of Music, Vocal Performance

Experience
SevOne Inc  October 2014 - Present
First Data Corporation  February 2006 - October 2014
Concord EFS   February 1997 - February 2006
Unisys  January 1991 - February 1997

Skills
Data Center, Disaster Recovery, Networking, Network Engineering, Wireshark, eHealth, Agile Project Management, Netscout, Infrastructure Capacity..., scripting, NetFlow, MySQL, Frame Relay, Infrastructure, Scripting, Network Design, Network Administration, Network Security, Network Architecture, PCI DSS, Software Development, High Availability, TCP/IP, Virtualization, Unix, Netflow, Security

Education
Drexel University   1988 — 1991
Masters, Computer Science, 3.7

Experience
First Data Corporation  May 2012 - Present
First Data, Concord EFS, STAR Systems, Honor, Southeast Switch   1997 - Present
First Datacorp  January 2002 - May 2012
First Data Corporation  1997 - May 2012
Concord EFS   1997 - 2009

Skills
Electronic Payments, Payment Card Processing, Debit Cards, Payment Systems, Payments, Credit Cards, Mobile Payments, Transaction Processing, SDLC, Disaster Recovery, Cards, Vendor Management, Requirements Analysis, Process Improvement, Mainframe, Enterprise Architecture, COBOL, ISO8583, Security, IBM Mainframe, JCL, Data Center, Integration, Problem Solving, ITIL, Visio, Business Analysis, EMV, Gift Cards, IT Management, Operating Systems, Acquiring, Payment Industry, PCI DSS, CICS, E-payments, Payment Cards, HP NonStop, VSAM, TACL

Education
Augustana College   1972 — 1976
BA, Physical Education

Experience
Allergan  January 2014 - August 2015
Janssen Pharmaceuticals, a Division of Johnson & Johnson   April 2002 - August 2011
Concord EFS   August 2000 - April 2002

Education
The University of Memphis
Master of Business Administration, Marketing

The University of Memphis
Bachelor of Business Administration, International Business

Experience
RightSourcing, Inc.   April 2015 - Present
Navy Personnel Command  November 2012 - January 2015
Adams Business Center   January 2011 - November 2012
US Navy  August 2007 - December 2010
US Navy  March 2003 - July 2007
Concord EFS   May 2000 - October 2002

Skills
Training, Recruiting, Human Resources, Customer Service, Team Leadership, Leadership, Team Building, Management, Program Management, Security Clearance, Public Speaking, Networking, Process Improvement, DoD, Microsoft Excel, Talent Acquisition, Talent Management, Presentations, Technical Presentations, Presentation Development, Client Training, Marketing Strategy, Marketing Research, Marketing Management, Product Marketing, Public Relations, Mentoring New Hires, Employee Orientations, Interviews, Military Recruiting, Sales, Onboarding, College Recruiting, Volunteer Recruiting, Full-life Cycle..., Internet Recruiting

Education
Union University   2015 — 2017
Master of Business Administration (MBA)

Park University   2011 — 2014
Bachelor of Science (B.S.), Human Resources Management, Summa Cum Laude

Experience
Chester County Schools  July 2013 - June 2015
Lexington City Schools  January 2013 - May 2013
Tipton County Schools  January 2012 - May 2012
Barnhart Crane & Rigging  August 2005 - December 2011
The University of Memphis  April 2000 - August 2005
Concord EFS   January 1999 - April 2000

Skills
Process Scheduler, Microsoft Office, Microsoft Excel, Administrative..., Outlook, Budgets, Project Management, Microsoft Word, Team Building, PowerPoint, Process Improvement, Supervisory Skills, Purchasing, Employee Training, Teaching

Education
The University of Memphis   2010 — 2013
Master’s Degree, Instruction and Curriculum Leadership - Master of Arts in Teaching, GPA - 3.69

Union University   1993 — 1998
Bachelor of Music, Vocal Performance

Overton High School   1990 — 1993
High School Diploma

Experience
Omniplex, Inc.   July 2015 - Present
Venio, Inc.   October 2013 - Present
SAIC  July 2009 - October 2013
US Army - 4th Infantry Division - Ft. Carson, CO   July 2008 - July 2009
US Army - 4th Infantry Division - Ft. Carson, CO   August 2007 - July 2008
US Army - B 3-81 AR and K 5-15 CAV - Ft. Knox, KY   August 2005 - July 2007
US Army - Ft. Benning, GA and Ft. Bliss, TX   August 2004 - July 2005
US Army - 1-27 Infantry, 25th Infantry Division - Schofield Barracks, Hawaii   July 2002 - July 2004
US Army - Infantry School and Airborne School - Ft. Benning, GA   January 2002 - July 2002
Concord EFS   October 2000 - January 2002

Skills
Security Clearance, DoD, Military, Leadership, Proposal Writing, Government Contracting, Army, Defense, Government, Project Management, Management, Training, PMP, Project Planning, Military Operations, Systems Engineering, Intelligence Analysis, Requirements Analysis, National Security, Visio, PMO, CISSP, FAR, Technical Writing, SharePoint, ITIL Certified, Government Proposals, MS Project, Infantry Tactics, ITIL v3 Foundations..., Earned Value Management, Air Force, Combat, RFP experience, Military Doctrine, Military Personnel, Military Vehicles, Military Skills, Military Deployments, Combatives, Combatives Instructor, Combat Veteran, Abrams Tank Platoon..., Executive Officer, Access Control..., Physical Security, Physical Access Control, DoD Top Secret Clearance, Polygraph

Education
University of Mississippi   1990 — 1994
Bachelor of Science, Exercise Science and Physiology

Experience
International Paper  October 2014 - Present
Hewlett-Packard  July 2004 - October 2014
Concord EFS   August 2000 - July 2004
Cooperative Marketing Concepts  September 1993 - August 2000
MCI  January 1992 - September 1993
United States Marine Corps  January 1982 - January 1992

Skills
Call Center, VoIP, Telecommunications, Cisco Technologies, Troubleshooting, Cisco Call Manager, Avaya, System Administration, Data Center, ACD, Call Centers, Routing, Networking, WAN, Servers, Vendor Management, Security, Switches, Active Directory, Network Architecture, Disaster Recovery, Network Security, Information Technology, Network Administration, IT Management, Visio

Education
Southwest Tennessee Community College   1994 — 2003
Information Technology

State Technical   1993 — 1998

Coastal Carolina Community College   1986 — 1986
Associate Degree

University of Mississippi   1978 — 1980

University of Mississippi   1978 — 1979
Business/Communications

Gulf Coast Junior College   1977 — 1978

Long Beach High School   1974 — 1977

Experience
Fiserv  February 2015 - Present
Samuel Family Partners   May 2013 - Present
First Data Corporation  August 2012 - May 2013
First Data Corporation  January 2011 - August 2012
First Data Corporation  September 2010 - January 2011
First Data Corporation  September 2009 - January 2011
First Data Corporation  September 2007 - September 2009
First Data Corporation  July 2005 - September 2009
Concord EFS   2002 - 2005
Star Systems  1999 - 2002

Skills
Business Strategy &..., Cross Functional Team..., Prioritization &..., Debit Card Marketplace, Business Relationship..., Credit Cards, Contract Negotiation, Strategic Consulting, Business Transformation..., Marketing Communications, Strategic Communications, Internal Communications, Presenter, Presentation Development, Written & Oral..., Fast Learner, Work in A Fast Paced..., Debit Cards, New Business Development, Strategy Execution, Customer Satisfaction, Marketing Research, Public Relations, Engaging Public Speaker, Team Building, Leadership, Change Management, Project Management, Event Planning, Event Management, Payments, Business Analysis, Goal Oriented, Business Strategy, Strategic Planning, Payment Systems, Payment Card Processing, Mobile Payments, Electronic Payments, Strategy, Acquiring, Management, Executive Management, Cross-functional Team..., Outsourcing, Financial Services, Business Development, Transaction Processing, Mergers & Acquisitions, Vendor Management

Education
Rollins College   1987 — 1990
BA, English and Economics

Iliff School of Theology
Master of Arts (M.A.), World Religions & Inter-Religious Dialogue

Millburn High School   1983 — 1986

Experience
Retalix  August 2012 - Present
Equinox Payments  September 2013 - April 2014
Cynergy Data  August 2011 - August 2012
Veracity Payment Solutions  February 2008 - August 2011
NOVA Information Systems  December 2003 - February 2008
Concord EFS   December 1999 - December 2003
Ingenico  1997 - 1999
Ingenico  1995 - 1997

Skills
Business Strategy, Payment Card Processing, Electronic Payments, Business Development, Sales Management, Team Leadership, Merchant Services, Payment Gateways, Strategic Partnerships, Management, Mobile Payments, Leadership, Basketball Coaching, SaaS, Sales, Recruiting, Banking, New Business Development, Credit Cards, Enterprise Software, Payment Systems, Account Management, Payment Industry, Product Management, CRM, Debit Cards, Strategy, Acquiring, E-commerce

Education
Kennesaw State University   1996 — 1999
Business Administration and Management, General

FKCC Key West, FL   1991 — 1993
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering

USCG A School   1990 — 1991
Electrical, Electronic and Communications Engineering Technology/Technician

East Islip HS   1984 — 1988

Experience
Robert Half Management Services / Comerica Bank   July 2006 - October 2006
Concord EFS   May 2001 - May 2004
ServiceMaster  April 2000 - May 2001
Ernst & Young  October 1996 - March 2000

Skills
Auditing, Accounting, Process Improvement, Sarbanes-Oxley Act, Risk Management, Financial Reporting, Internal Controls, Financial Analysis

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1995 — 1996
Master, Accounting

University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1991 — 1995
BS, Business Administration

Experience
Amadeus IT Group  April 2014 - Present
Pegasus Solutions  October 2010 - March 2014
Pegasus Solutions  November 2004 - October 2010
Pegasus Solutions  May 2003 - November 2004
Concord EFS   April 2001 - May 2002
MTA  October 2000 - March 2001
Pegasus Solutions  March 2000 - October 2000
Anasazi   May 1998 - March 2000
Pinon Unified School District  August 1995 - May 1998

Skills
SDLC, Software Documentation, Agile Methodologies, Business Analysis, Quality Assurance, Requirements Analysis, SaaS, Product Management, Agile Project Management, Project Management, MS Project, Enterprise Software, Training, Software Project..., Scrum, SharePoint, Requirements Gathering, Leadership, Waterfall, Testing, Vendor Management, Business Intelligence, Unix, Integration, XML, E-commerce, User Acceptance Testing, Software Development, Enterprise Architecture, Software Quality...

Education
University of Phoenix   2007 — 2008
Masters, Information Systems

Prescott College   1996 — 1997
BS, Education

Experience
Evernote  May 2014 - Present
Evernote  July 2013 - May 2014
Comcast Interactive Media  August 2010 - July 2013
Amazon.com  May 2008 - August 2010
Comcast Interactive Media  November 2007 - April 2008
SunCom Wireless  2007 - 2007
PJM Interconnection  2001 - 2006
Concord EFS   February 2000 - April 2001
SmithKline Beecham  May 2000 - December 2000
Numar Corporation   April 1999 - May 2000

Skills
Linux, BSD, Solaris, System Administration, Amazon Web Services..., Cloud Computing, Cfengine, Nagios, HTTP, SSL, DNS, SMTP, Shell Scripting

Education
University of Maryland College Park   1990 — 1995

Experience
Overhead Door Company of Atlanta  September 2013 - Present
STANLEY Security  June 2011 - Present
United Efficiency Inc   November 2008 - Present
Georgia Institute of Technology  May 2008 - Present
Advance Lock and Key   July 1995 - Present
Advance Lock and Key   April 1995 - Present
SouthStar Funding  2004 - 2007
Concord EFS   1997 - 2005
First Data Corporation  1997 - 2003

Skills
Access, Troubleshooting

Education
Kennesaw State University   2005 — 2006

Experience
First Data Corporation  November 2012 - Present
First Data Corporation/EFS Transportation Services   2010 - November 2012
First Data Corporation/EFS Transportation Services   2006 - November 2012
First Data Corporation/Concord EFS   1999 - 2006
Concord EFS   1996 - 1999

Skills
Quality Assurance, Testing, Process Improvement, Call Centers, SDLC, Project Management, Team Leadership, Software Documentation, Team Building, Regression Testing, Change Management, Windows, Computer Hardware, Troubleshooting, Microsoft Office, Leadership, SQL, Unix, XML, Business Analysis, Visio, Customer Service

Education
Christian Brothers University

Experience
First Data Corporation  2006 - Present
Accredo Health  2005 - 2006
First Data Corporation  2003 - 2005
Concord EFS   1998 - 2003

Skills
VOS 14.x, VOS 15.x, VOS..., VOS JCL, SCSI, JBOD, VOS FtScalable Disks, RAID, Sightline Performance..., Maxpro Performance..., Troubleshooting, Secure CRT, TPS Source, OpenSSH, OpenSSL, SFTP, CA Unicentre, Transaction Processing, Disaster Recovery, System Documentation, Software Documentation, Requirements Analysis, Project Management, Process Improvement, SDLC, Software Development, COBOL, Visio, SQL, Oracle, High Availability, Quality Assurance, IT Operations, Storage Area Networks, Software Installation, System Administration, DNS, TCP/IP, Network Administration, Unix

Education
The University of Memphis
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
InnSolutions   July 1999 - Present
Concord EFS   1999 - 2000
Independant Consultant  January 1997 - July 1999
Florida Solar Energy Center  June 1991 - January 1997

Education
Annamalai University   1984 — 1988
BE, Mechanical

Kendriya Vidyalaya   1974 — 1983
GED, High School

Experience
San Francisco Bay Area  February 2012 - Present
ACI Worldwide  2008 - February 2012
MTXEPS, Inc   February 2006 - June 2008
First Data Merchant Services  2002 - 2005
Concord EFS   1992 - 2002

Skills
Quality Assurance, Payments, POS, Software Project..., Electronic Payments, Requirements Analysis, Software Development, Business Analysis

Education
University of Aberdeen   1966 — 1970
Bachelor of Science (B.Sc.)

Experience
Chase Paymentech  August 2015 - Present
First Data  April 2009 - Present
First Data Corporation  January 2004 - Present
First Data Corporation  August 2014 - August 2015
Concord EFS   January 2003 - January 2004
EFS Card Services   April 1998 - January 2003

Skills
Business Analysis, Payments, Credit Cards, Financial Services, Banking, Relationship Management, Payment Card Processing, Electronic Payments, Risk Management, Mobile Payments, Vendor Management, Business Development, Strategy, Financial Analysis, Payment Systems, Debit Cards

Education
Crichton University   1998 — 2000
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

The University of Memphis   1994 — 1998
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Experience
Ladera Business Solutions   June 2012 - Present
Heartland Payment Systems  May 2004 - December 2011
Concord EFS   March 2002 - April 2004
United States Air Force  October 1997 - September 2001

Skills
Merchant Services, Payment Card Processing

Education
Community College of the Air Force   1998 — 2001
A.A.S., Aircraft Systems Technology

Experience
Cardtronics  May 2014 - Present
Cardtronics  February 2014 - Present
Cardtronics  October 2010 - Present
Cardtronics  June 2005 - Present
First Data Corp  2003 - 2005
Concord EFS   2001 - 2005
Wilmington Trust  1998 - 2000
Electronic Payment Systems  1994 - 1998
Electronic Payment Services  1994 - 1996
United Jersey Bank  1990 - 1994

Skills
Management, Strategic Partnerships, Relationship Management, Product Management, Business Development, Process Improvement, Financial Services, CRM, Banking, Vendor Management, Enterprise Software, Strategic Planning, Product Development, Executive Management, Debit Cards, Payment Card Processing, Payments, E-commerce, Team Management, Call Centers, Change Management, Mobile Payments, Mobile Banking, Credit Cards, Business Analysis, Sales, Electronic Payments, Retail, Retail Banking, Strategy, Financial Modeling, Sales Management, Risk Management, Contract Negotiation, Payment Systems, Account Management, New Business Development, Financial Analysis, Credit, Team Building

Education
Ramapo College of New Jersey   1980 — 1982

River Dell High School

Experience
First Data Corporation  January 2014 - Present
First Data Corporation  January 2005 - Present
Concord EFS   January 2000 - December 2004
Electronic Payment services  March 1993 - December 2003
CoreStates Financial Corp  July 1978 - March 1993

Skills
Account Management, Relationship Management, Business Development, Leadership, Management, Payments, Credit Cards, Payment Systems, Networking, Sales Operations, Merchant Services, Payment Card Processing, Electronic Payments, Banking, Mobile Payments, Customer Service, Sales, Credit, Financial Services, Debit Cards, Business Analysis, Retail Banking, Transaction Processing, Risk Management, Call Centers

Education
Neumann University   1987 — 1992

Pennsylvania State University   1977 — 1978

St. Maria Goretti High School   1973 — 1977

Experience
The Boeing Company  July 2010 - Present
IMS Health  2008 - 2010
First Data Corporation  1997 - 2008
Concord EFS   1999 - 2004
Electronic Payment Services  1997 - 1999
SEI Investments  1991 - 1997
Delaware Management Company   1985 - 1991
Manufacturers Hanover Financial Services   1980 - 1985

Skills
Financial Analysis, Financial Modeling, Risk Management, Financial Risk, Forecasting, Analysis, Budgets, Accounts Payable, Finance, Financial Reporting, Accounting, Internal Controls, Financial Accounting, Process Improvement, Management, Change Management, Leadership

Education
Drexel University - LeBow College of Business   1975 — 1980
BSBA, Accounting / Finance

Experience
WorldPay  September 2008 - Present
First Data Corporation  January 1996 - November 2007
Concord EFS   April 2000 - May 2002
Concord EFS   September 1999 - April 2000
Buypass Inc   February 1998 - September 1999

Skills
Creative Writing, SDLC, CRM, Debit Cards, Requirements Gathering, Quality Assurance, Leadership, Electronic Payments, Change Management, Management, Project Planning, Networking

Education
Keller Graduate School   2009 — 2013
Masters, Management Information Systems, 3.7

Kennesaw State University   2008 — 2008
Certificate, Creative Writing

Morris Brown College   1988 — 1994
Bachelor of Science, Computer Science

Experience
Regions Financial Corporation  October 2003 - Present
Concord EFS   2001 - 2003
EFS Transportation Services  2000 - 2003

Skills
Disaster Recovery, VMware, Virtualization, Servers, Data Center, Windows Server, VMware ESX, System Administration, Troubleshooting, Windows, Computer Hardware, Information Technology, DHCP, VMware Infrastructure, DNS, Software Documentation, Citrix, Vendor Management, SQL Clustering, Visio, Cisco Technologies, Active Directory, Team Building, SharePoint, Enterprise Architecture, Network Security, Databases

Education
The University of Memphis   1993 — 1994

West Virginia Wesleyan College   1989 — 1993

Experience
Vertex Inc.  August 2013 - Present
Fidelity National Information Services  December 2010 - August 2013
Fidelity National Information Services  September 2003 - November 2010
Freelance PR/Communications/Marketing   April 2003 - September 2003
TMP Worldwide  March 1999 - April 2003
Concord EFS   April 1996 - February 1999
The DEM Group   1999 - 1999
First Union  September 1993 - March 1996
ECRI  August 1992 - September 1993

Skills
Media Relations, Corporate Communications, Internal Communications, Public Relations, Press Releases, Leadership, Advertising, Marketing, Management, Social Media, Writing, Strategic Planning, Business Analysis

Education
La Salle University   1994 — 2000
Master's, Professional Business Communications

La Salle University   1988 — 1992
Bachelor of Arts (B.A.), English and Communications

Reading Senior High School

Experience
ING DIRECT  July 2007 - Present
Concord EFS   December 2006 - July 2007
HBCS  August 2002 - December 2006
First USA BANK  1999 - 2002

Education
University of Phoenix   2007 — 2009
Associates Degree in Business, Organizational Security and Management

Experience
University of Tennessee Health Science Center  March 2014 - September 2015
First Data  2006 - 2012
First Data  2003 - 2006
Concord EFS   1997 - 2003

Skills
Process Improvement, System Administration, Access, Microsoft Excel, Cisco Technologies, Project Management, DNS, DHCP, Cisco IOS, Cisco Routers, Computer Network..., Infoblox, Palo Alto Networks, Network Architecture, Network Engineering, Network Design, Systems Analysis, Systems Engineering, Financial Statements, Financial Modeling, Internal Controls, Financial Analysis, Financial Accounting, Financial Reporting, Account Reconciliation, Managerial Finance, Hyperion Enterprise, PeopleSoft, Essbase, Auditing, TCP/IP, Servers, Business Analysis, Network Administration, Security, Disaster Recovery, Troubleshooting

Education
The University of Memphis   2006 — 2010
Bachelor of Business Administration

Southwest Tennessee Community College
Associate of Applied Science, Accountancy

Experience
HomeWell of Southeastern Pennsylvania   2012 - Present
Concord EFS   2000 - 2004
Electronic Payment Services  1994 - 1999

Skills
Senior Financial Manager, Payment Card Processing, Strategic Planning, Budgets, Team Building, Acquisition Integration, Transaction Processing, Capital Budgeting, Process Improvement, Managerial Finance, Financial Modeling, Mergers, Team Leadership

Education
Temple University   1970 — 1984
BBA, MBA, CPA, Finance and Business Management Services

Experience
TXDirect   Director of Underwriting and Risk ManagmentSolidus NetworksMay 2004 - February 2006
Concord EFS   June 2002 - May 2004

Education
The University of Memphis   1991 — 1996
BBA, Finance, Accounting

Experience
Mid-America Apartment Communities  December 2013 - Present
Buckeye Technologies  July 2012 - December 2013
ACH Food Companies  December 2003 - July 2012
Concord EFS   July 2002 - December 2003
Ernst & Young  September 1997 - July 2002

Skills
Internal Controls, Auditing, Accounts Payable, Financial Reporting, General Ledger, Accounting, SAP, Process Improvement, Budgets, Internal Audit, Financial Analysis, Risk Management, Financial Accounting, Financial Audits, SOX Compliancy, US GAAP, Leadership, Sarbanes-Oxley, Microsoft Excel, GAAP, Sarbanes-Oxley Act

Education
The University of Memphis   1993 — 1997
BBA, Accounting

Experience
Cain Park Bicycle   January 2006 - Present
key bank  1977 - 2005
key bank  1977 - 2005
concord efs   1992 - 2000
mac  1977 - 2000
Society National Bank  1992 - 1995
Cleveland Trust Company   1977 - 1982

Skills
COBOL, Problem Solving, Visual Basic, VB.NET, Banking, Systems Analysis, Java, Databases, JCL, Software Development, Business Analysis, Integration, SQL, Visio, Business Intelligence, Testing, Software Project..., Microsoft SQL Server, Requirements Analysis, Small Business, Retail Sales, Retail Buying, Bicycle Repair, Agile Methodologies, SDLC, Enterprise Architecture, SOA, IT Strategy

Education
Cleveland State University   1975 — 1978

Case Western Reserve University   1971 — 1977

Experience
First Data Merchant Services  2005 - Present
Concord EFS   2000 - 2005
Unisys Corporation  1981 - 2002

Skills
Integration, Payment Systems, Requirements Analysis, SDLC, Software Development, Software Project..., Testing

Education
Troy University   1978 — 1981
BS, Computer Science, Mathematics

Experience
East Greenwich School Department  September 2013 - Present
South Jersey Healthcare  March 2010 - February 2012
Curley Insurance Agency   December 2007 - April 2008
First Data Corporation  2002 - 2007
Concord EFS   1997 - 2007
EPS  1997 - 2007
Electronic Payment Services  1997 - 2002
Columbia Investments   1995 - 1996
Monaco & Associates   1990 - 1995
Advanced Marine Enterprises  1986 - 1990

Skills
Vendor Management, SDLC, Management, Integration, Access, Project Management, Process Improvement, Program Management, Software Documentation, Visio, Negotiation, Team Leadership, MS Project, Time Management, Budgets, Databases, System Administration, Problem Solving, Leadership, Telecommunications, Disaster Recovery, Change Management, Data Center, Business Analysis, Team Building, Customer Satisfaction, Marketing, Security, Customer Service, SharePoint, Windows Server, Microsoft Office, Credit Cards, Networking

Education
Salem County Community College   2012 — 2014
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.45

BCC   1983 — 1987
None

Elon University   1984 — 1985
None, Computer Science

Experience
WHC & Associates, LLC   April 2007 - Present
Daily Mail & General Trust, plc   February 2001 - March 2007
Ernst & Young  2001 - 2007
Concord EFS   June 1997 - February 2001
Arthur Andersen LLP  July 1996 - May 1997
PwC  January 1995 - July 1996
Raytheon Engineers & Constructors  1990 - 1995

Education
Drexel University - LeBow College of Business   1995 — 1998
M.S.T., Taxation

University of Alabama   1986 — 1990
B.S., Finance & Risk Management

Experience
Pendle Hill School   Accounts Payable ManagerPhiladelphia Stock Exchange2001 - 2008
Concord EFS   1996 - 2001
Concord EFS   1996 - 2001

Skills
Accounting, Bookkeeping, Tax, Quickbooks, Tax Preparation, Accounts Payable, Accruals, Financial Analysis, Variance Analysis, Financial Statements, QuickBooks, Journal Entries, General Ledger

Education
Rosemont College   2001 — 2004
Bachelors of Science, Accounting

Chester High School

Wilmington College
Master's degree, Organizational Leadership

Experience
First Data Corporation  July 2010 - Present
First Data Corporation  June 2007 - July 2010
First Data Corporation  June 2004 - June 2007
Concord EFS   June 2000 - June 2004

Skills
Account Management, Relationship Management, Salesforce.com, Banking, Business Development, Contract Negotiation, Payment Industry, Process Improvement, Project Management, Sales, Strategic Planning

Education
The University of Memphis
Bachelor of Arts (B.A.), Psychology

Experience
First Data Corporation  August 2011 - Present
First Data Corporation  August 2009 - August 2011
Sedgwick CMS  February 2008 - August 2009
First Data Corporation  March 2005 - February 2008
Concord EFS / First Data Corporation   May 2003 - March 2005
Concord EFS   October 1998 - May 2003
Concord EFS   October 1997 - October 1998

Skills
Quality Assurance, Unix, Oracle, Microsoft SQL Server, Databases, JavaScript, C#, Testing, Visual Basic, Subversion, Operating Systems, Visio, Requirements Analysis, Perl, ETL, VB.NET, PL/SQL, Solaris, Quality Center, Business Analysis, ASP.NET

Education
Christian Brothers University   2006 — 2013
B.S.B.A., Information Technology Management

Southwest Tennessee Community College   1998 — 2003
A.A.S., Unix & Networking

Experience
Grifols  November 2012 - April 2013
Octapharma Plasma, Inc.   July 2012 - October 2012
Portfolio Recovery Associates, Inc.   February 2010 - April 2012
Biotest Pharmaceuticals Corporation  December 2008 - November 2009
NEA Baptist Hospital  April 2008 - June 2008
DCI Biologicals  January 2006 - February 2008
Regional Adjustment Bureau  April 2004 - November 2006
Concord EFS   February 2004 - April 2004
Spherion  January 2004 - February 2004
California Choice   April 1998 - October 1999

Skills
Phlebotomy, customer..., Microsoft Office, Microsoft Word, Customer Service, English, Windows, Research, Teaching, Public Speaking

Education
Concorde Career College-Garden Grove   1996 — 1996
Diploma, Front Office Medical Management

Experience
North American Bancard  2012 - Present
Aflac  January 2008 - January 2010
Distintive Designs   November 2006 - June 2008
Coin Cafe Vending Services   May 2002 - January 2007
Concord EFS   April 1991 - May 2001

Skills
Microsoft Excel, Customer Service, Windows, Outlook, HTML, Sales Management, Direct Sales

Education
Southwest Tennessee Community College   1980 — 1982

Millington Central High School

Experience
Concord EFS   October 2001 - April 2013

Education
Mid-South Community College   2007 — 2009
Certificate of Proficiency, Admin. office specialist, B

Experience
Aspirus  July 2015 - Present
Self-employed  January 1999 - Present
AIG  October 2014 - July 2015
Concord EFS   May 2003 - July 2005

Skills
Project Management, Business Analysis, SQL, Integration, Requirements Analysis, Java, Microsoft SQL Server, HTML, Windows

Education
Northcentral Technical College   2010 — 2013
General Education, Liberal Arts and Sciences/Liberal Studies