CONFERENCE CALL USA
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CONFERENCE CALL USA Employees
Stericycle November 2014 - Present
Stericycle Communication Solutions November 2012 - October 2014
Pronto Connections June 2008 - January 2013
Pronto Connections June 2007 - June 2008
Citizens Conferencing(acquired by Premiere Global Services) 2001 - 2005
Conference Call USA 1998 - 2001
Skills
Call Center, CRM, Salesforce.com, Customer Satisfaction, Lead Generation, Management, Customer Retention, Call Centers, Account Management, Customer Experience, Executive Management, Leadership, Outsourcing, Process Improvement, Program Management, Project Planning, SaaS, Sales, Sales Management, Solution Selling, Strategic Planning, Telecommunications, Human Resources
Education
Endicott College
Communications
Michigan State University
self employed, Wellspoken.com 1980 - Present
Lynn University October 1998 - April 2014
Wellspoken 1965 - 2013
Marketing Depot 1997 - 1998
DIAL Services, Ltd. 1993 - 1996
Conference_Call USA 1987 - 1992
Florida Vidcom 1982 - 1987
Engineering Machine Co. 1972 - 1982
Reed & Barton Silversmiths 1962 - 1971
Skills
Final Cut Pro, Video Production, Marketing Communications, Editing, Media Relations, Public Relations, Public Speaking, Video Editing, Marketing, Voice Over, Social Networking, Facebook, Journalism, Photoshop, Fundraising, Event Management, Creative Writing, Recording, Photography, Advertising, Television, Video, Broadcast, Creative Direction, Copywriting, Videography, Strategic Communications, Adobe Creative Suite, InDesign, Media Production, Adobe Audition, Music Production
Education
Boston College - Carroll School of Management 1955 — 1960
BS, Finance
Boston College High School 1951 — 1955
Avaya April 2012 - Present
CBE Technologies 2010 - April 2012
Spencer Technologies Inc 2008 - 2009
Layer-Eight, Inc 2007 - 2008
CTC / One Communications / Earthlink 2005 - 2007
Lightship Telecom 1998 - 2005
Vicorp Interactive Systems 1997 - 1998
Conference-Call USA 1994 - 1997
Rochester Telephone / RCI Long Distnace 1984 - 1994
Skills
PMO, PMP, Six Sigma, Risk Management, Agile Project Management, P&L Management, Budgeting, Acquisition Integration, Managed Services, Contract Negotiations, Strategic Planning, Process Improvement, Team Building, Program Management, Business Analysis, Planning, Mergers, Contract Negotiation, Start-ups, SaaS, Mergers & Acquisitions, Project Planning, Telecommunications, Budgets, Product Management, Integration, VoIP, Wireless
Education
University of Rochester - Simon Business School 1985 — 1987
MBA, Marketing / Finance
Rochester Institute of Technology 1979 — 1984
BS, Electrical Engineering
Diatherix Laboratories February 2011 - Present
Organon, a part of Schering-Plough November 1999 - March 2010
Organon, a part of Schering-Plough November 1999 - March 2010
Enfresh Products March 1999 - November 1999
Conference-Call USA January 1998 - March 1999
AEI Music Network, Inc January 1993 - January 1997
Skills
Infectious Diseases, Healthcare, Pharmaceutical Sales, Buy & Bill, Managed Care, Gastroenterology, OB/GYN, Physicians, Nephrology, Marketing, Selling, Capital Equipment, Sales Management, Diabetes, Medical Devices, Pulmonology, Hospitals, Cross-functional Team..., Market Access, Hospital Sales, Endocrinology, Urology, Public Speaking, Dermatology, Lifesciences, Orthopedic, Cardiology, Management, Trade Shows, Sales, Product Launch, Key Opinion Leaders, Oncology, Primary Care, Training, Recruiting, Sales Force Development, Leadership, ENT, Pediatrics, Sales Effectiveness, Budgets, Allergy, Sales Operations, Pain Management, Cold Calling, Biotechnology, Selling Skills, Pharmaceutical Industry, Neurology
Education
Auburn University
Bachelor of Science, Business Administration; Marketing
Synchronoss Technologies March 2014 - Present
Synchronoss Technologies May 2011 - Present
GVTC September 2008 - April 2011
Resources Global Professionals August 2007 - September 2008
Self-employed February 2006 - July 2007
CTC Communications March 2005 - February 2006
Lightship Telecom 1999 - 2005
Accenture 1997 - 1999
Conference Call USA 1994 - 1997
RCI Communications 1987 - 1994
Skills
Management Consulting, Product Development, VoIP, Managed Services, Wireless, Product Management, Data Center, IP, Cloud Computing, Telecommunications, Management, Leadership, Program Management, Business Analysis, Process Improvement
Education
State University of New York at Buffalo 1981 — 1983
Bachelor of Science (BS)
Rochester Institute of Technology
Oracle August 2015 - Present
TransUnion August 2010 - July 2015
Q Data USA September 2006 - August 2010
Destiny Health February 2006 - September 2006
Independent Technology Contractor October 2004 - February 2006
Citizens Conferencing October 2001 - October 2004
Citizens Conferencing March 2000 - October 2001
Conference Call USA September 1992 - March 2000
Skills
Integration, Telecommunications, Project Management, Call Centers, Process Improvement, Management, Disaster Recovery, Managed Services, IT Strategy, Data Center, Business Analysis, Vendor Management, IT Management, Visio, ITIL, Software Project..., Project Portfolio..., Project Planning, SDLC, Networking, Analysis, Business Development, Marketing
Education
Palm Beach State College 1993 — 1995
Associates, General
Florida Atlantic University 1992 — 1995
Bachelors, Communications
University of Florida 1989 — 1992
Architecture
Little City Foundation February 2003 - Present
Auditorium Theatre Council 1997 - February 2003
Conference Call USA October 1994 - September 1997
Skills
Customer Service, ADP Payroll, Non-profits, Nonprofits, Sales, Sales Process, Strategic Planning, Strategic Financial..., Financial Accounting, Paychex, Grants, Raiser's Edge, Leadership, Payroll, Budgets, Fundraising, Employee Benefits, Financial Analysis, Human Resources
Education
University of Illinois at Chicago 1997 — 2000
MBA, Accounting, Summa Cum Laude
State University of New York College at Cortland 1992 — 1994
Bachelor of Arts (BA), Dual Major - Theatre/Spanish, Summa Cum Laude
Wells College 1990 — 1992
Theatre/Dance/Spanish
Governors State University January 2013 - Present
St. Margaret of Scotland Episcopal Anglican Church July 2005 - Present
Conference Call USA March 1996 - November 2000
Princess Ladia & the Blue Knights March 1989 - January 1997
Skills
Choral, Vocal, Church Music, Liturgy, Theology, Organ, Singing, Religion, Music, Preaching, Pastoral Care, Church Events, Teaching, Songwriting, Performing Arts, Music Education, Musical Theatre, Music Theory, Piano, Acting, Jazz, Musicians, Theatre, Classical, Composition, Sound, Improvisation, Band, Creative Writing, Festivals, Songs, Rock, Public Speaking, Bands
Education
Governors State University 2010 — 2012
Master of Arts (M.A.), Communication, General, A
ISS CORPORATE SERVICES February 2011 - June 2011
Thomson Reuters March 1997 - July 2010
THOMSON REUTERS (formerly Thomson Financial) March 1997 - June 2010
THOMSON REUTERS (formerly Thomson Financial) March 1997 - June 2010
Thomson Financial January 2001 - January 2003
Institutional Shareholder Services March 1997 - August 2001
Institutional Shareholder Services January 1997 - January 2001
CONFERENCE CALL USA January 1994 - January 1997
MANPOWER TEMPORARY AGENCY January 1993 - January 1994
Education
University of Maryland College Park 1988 — 1993
BA, Urban Studies
University of Maryland College
B.A, Urban Studies
Windstream Communications June 2003 - Present
Apex Information Management Consultants 1998 - 2009
VoiceWeb Inc January 1998 - June 2003
Conference Call USA April 1995 - January 1998
Frontier Communications July 1988 - April 1995
Skills
C++ Language, Perl, Unix, Unix Shell Scripting, Linux, Oracle, SQL, PL/SQL, Win32 API, Windows, Multithreading, CVS, JIRA, Informix, C/C++ STL, Lisp, Emacs
Education
Rochester Institute of Technology 1988 — 1989
Computer Science
SUNY Oswego 1983 — 1987
BA, Computer Science; Music
Northstar Christian Academy 1972 — 1983