Experience
Verisk Health  January 2015 - Present
University of Illinois at Chicago  October 2014 - January 2015
Connect Hearing US   May 2014 - October 2014
PracticeMax, Inc.   February 2013 - May 2014
Pi International  November 2010 - May 2011

Skills
PowerPoint, Public Speaking, Microsoft Excel, Social Media, Retail, Customer Service, Microsoft Office, Advertising, Medical Coding, Medical Billing, ICD-9, Charge Entry, Healthcare, Healthcare Information..., HIPAA, Microsoft Word

Education
College of DuPage   2008 — 2010
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician

Drake University   2000 — 2005

Lyons Township High School

Lyons Township High School

Experience
Connect Hearing US   September 2014 - Present
Hearing Lab Technologies   December 2011 - April 2014
Costco Wholesale  January 2009 - December 2011
Zounds Hearing  September 2008 - January 2009
Hearing Aid Express   June 2006 - September 2008
Beltone Hearing Center in Texarkana   December 2005 - June 2006
National Hearing Center in Grand Prairie, Taxas   August 2005 - December 2005
Platinum Trucking   January 1992 - January 2003

Skills
Retail, Hearing Aids, Customer Service, Training, Sales, Troubleshooting, Inventory Management, Customer Satisfaction, Data Entry, Time Management, Microsoft Word, Public Speaking, Strategic Planning, Team Building, Sales Management, Healthcare, Marketing, Medical Devices

Education
Spokane Falls Community College   2003 — 2005
Associate of Arts and Sciences (A.A.S.), Hearing Instrument Scences

Experience
Connect Hearing US   July 2014 - Present
NorthEast Operations - UConn Maintenance Facilities   May 2013 - May 2014
Gelfenbien Dining Services   September 2010 - May 2014
UCONN  September 2010 - May 2013
Yale New Haven Hospital  2013 - 2013
Uconn Fitness Center   September 2010 - May 2011
Thomas Hooker Elementary School   June 2005 - June 2009
Bridgeport Regional Business Council  January 2009 - May 2009

Skills
Teaching, Clinical Research, Research, Cpr Certified, Public Speaking, Hearing Aids, Hearing Aid Programming, Insurance processing, Audiometry, Social Media, Fundraising, Healthcare, Statistics, Treatment, Program Development, CPR Certified, Data Analysis, Teamwork, PowerPoint, Psychology, Microsoft Word, Hospitals, Microsoft Office, Customer Service, Time Management, Microsoft Excel, Event Planning, Data Entry, Leadership

Education
The University of Connecticut   2009 — 2014
Bachelor of Science (B.S.), Audiology/Audiologist and Speech-Language Pathology/Pathologist

Experience
Connect Hearing US   May 2013 - Present
American Academy of Pediatrics  July 2012 - May 2013
OptumHealth  December 2009 - July 2012
CME Group  June 2007 - December 2009

Skills
Case Managment, Healthcare, Healthcare Management, Healthcare Information..., Program Development, Mental Health, Public Speaking, Public Health, Clinical Research, Social Services, EMR, Data Analysis, Nonprofits, Psychotherapy, Research, Leadership, Strategic Planning, Community Outreach, Training, Stress Management, EHR, Management, Program Evaluation, Case Management, Process Improvement, Policy, Project Management, Business Analysis

Education
University of Chicago   2010 — 2012
AM, Public Administration and Social Service Professions

Aurora University   2005 — 2007
Bachelor's degree, Social Sciences

Experience
Connect Hearing US   January 2004 - Present
Thunder Bay,ON   January 2001 - 2003
Halifax, NS   1995 - 2001

Skills
Dispensing and clinical..., Audiology, Hearing Aid Dispensing, Hearing Aids, Hearing Tests, Tinnitus, Hearing Conservation, Audiometry, Pharmacists, Auditory Processing, Vestibular, Cochlear Implants, Diagnostic, Vestibular..., Evoked Potentials, Pediatrics, Medical Diagnostics

Education
Dalhousie University
Master of Science (M.Sc.), Audiology/Audiologist

University of Florida
Au.D., Audiology

Experience
Connect Hearing US   September 2015 - Present
Connect Hearing US   January 2014 - August 2015
MarketSource Inc.  September 2012 - January 2014
U.S. Cellular   September 2008 - September 2012
U.S. Cellular   October 2005 - July 2008
U.S. Cellular   September 2002 - October 2005
U.S. Cellular   July 2001 - September 2002

Skills
Sales Management, Negotiation, Retail Management, Contract Negotiation, Inventory Management, Operations Management, Inventory Control, Project Management, Leadership Development, Strategic Leadership, Sales Operations, People Development, Telecommunications, Account Management, Wireless, Store Management, Leadership, Team Leadership, Management, Customer Satisfaction, Retail, Coaching, Sales, Strategy, Training, Customer Service, Team Building, Customer Retention, Loss Prevention, Recruiting, Cross-functional Team..., Customer Experience, Forecasting, CRM, Selling, Income Statement, B2B, Profit, P&L, Process Improvement, Time Management, Strategic Planning, Marketing, Human Resources, Direct Sales, Sales Process, P&L Management, Merchandising, Talent Acquisition, Hiring

Education
Lake Forest Graduate School of Management   2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General

DeVry University   2010 — 2011
Bachelor of Science, Technical Management

Experience
Connect Hearing US   May 2013 - Present
D. L. Taylor Community Outreach   March 2009 - Present
Sinai Health System  January 2013 - May 2013
FTD  2006 - 2009

Skills
Customer Service, Technical Support, Entrepreneurship, Critical Thinking, Team Building, Program Management, Networking, Routers, Social Networking, Training, Disaster Recovery, Software Documentation, Security, Hardware, Help Desk Support, Management, Troubleshooting, Process Improvement

Education
DeVry University-Illinois   2012 — 2014
Bachelor of Science in Computer Information Systems, Computer Information Systems

Southern Illinois University, Carbondale   1995 — 1998
Computer Science

Experience
CONNECT! Hearing and Audiology   May 2009 - Present
Connect Hearing US   May 2009 - Present
Century 21 Affiliated  April 2004 - Present
CENTURY 21  April 2004 - Present
Hearing Health Care Center   May 2010 - May 2012
Century 21 Country North   July 2006 - April 2010
Rockford Area REALTORS   October 2008 - 2010
Real Estate- Gamb   April 2004 - July 2007
Greeenview Estates Manufactured Home Community   July 1991 - August 2003

Skills
Property Management, Short Sales, Sellers, Rentals, Land, Distressed Property, Residential, Real Estate, Home, Investment Properties, Condos, Foreclosures, First Time Home Buyers, REO, New Home Sales, Investors, Negotiation, Construction, Selling, Buyer Representation, Single Family Homes, Relocation, Home Staging, Luxury, Buying, Contract Negotiation, Apartments, Purchase, Listings, Customer Service, HUD, Real Estate Investment, Leases, SFR, e-PRO, CRS, Tenant, Real Estate Transactions, First Time Buyers, Referrals, Realty, New Homes, Relocations, Investments, Audiology, Healthcare, Rehabilitation, Medical Devices, Direct Sales, Residential Homes

Education
Northern Illinois University   1984 — 1987
Bachelor of Science, Communicative Disorders

Bellevue University   2008 — 2015
MBA Candidate, Business

International Hearing Society   2010 — 2010
H.I.S., Audiology

University of Iowa - Iowa City   1984 — 1985
Pre-Pharm

BOYLAN Catholic High School   1980 — 1984
High School, High School

Experience
University of Illinois at Urbana-Champaign  October 2014 - Present
Connect Hearing US   October 2012 - October 2014
RFI  September 2010 - March 2011
JC Whitney  March 2008 - July 2010
GM OnStar  August 2006 - September 2007
Westhaven Manor   July 2005 - August 2006
DeVry University  November 2000 - February 2005

Skills
Microsoft Office, MS Project, PowerPoint, Visio, CRM, ERP, MRP, AS400 system, Cognos, POS, Quality Assurance, Inventory Control, Desktop Publishing, Event Planning, Critical Thinking, Leadership, Microsoft Excel, HTML, Customer Service, E-commerce, Team Building, Project Management, Training, Outlook, Retail, Data Analysis, Strategic Planning, Project Planning, Process Improvement, Data Entry, Troubleshooting, Software Documentation, Access

Education
Keller Graduate School of Management of DeVry University   2011 — 2015
Master of Business Administration (MBA), Project Management

DeVry University-Illinois   2000 — 2005
Bachelor of Science, Management

Experience
Connect Hearing US   February 2014 - Present
Livingston Audiology & Hearing Aid Center  December 2012 - January 2014
Heart of Texas Hearing Centers, Inc.   2003 - 2012

Skills
Healthcare, Microsoft Office, Social Media, Customer Service, Hearing Aids, Hearing Aid Dispensing, Aural Rehabilitation, Hearing Tests, Audiology

Education
A.T. Still University of Health Sciences   2012 — 2014
Au.D., Audiology/Audiologist

University of Florida   1983 — 1987
Master of Arts (M.A.), Audiology/Audiologist

Wheaton College   1977 — 1981
Bachelor of Arts (B.A.), Speech Communication

Experience
Unitron Hearing  March 2015 - Present
Sonova Group  July 2013 - March 2015
Connect Hearing US   May 2012 - July 2013
HearingPlanet, Inc.   June 2000 - May 2012

Skills
Healthcare, Process Improvement, CRM, Vendor Management, Call Centers, Management, Team Building, Leadership, Cross-functional Team..., Customer Service, ERP, Strategic Planning, Project Management, Account Management, Medical Devices, Sales, Sales Operations, Marketing Strategy, Sales Management

Education
Ohio University   1984 — 1990
M.A., Audiology/Audiologist

Ohio University   1984 — 1990
Masters of Arts - Audiology, Audiology/Audiologist

Experience
Richardson Electronics, Ltd.   June 2015 - Present
Connect Hearing US   October 2012 - May 2015
Grane Transportation Lines   December 2009 - October 2012
Rasmussen College  January 2010 - July 2010
Grane Transportation Lines   December 2006 - December 2009
Grane Transportation  February 2006 - December 2006

Skills
Payroll, Bookkeeping, Accounts Payable, Accounts Receivable, Auditing, General Ledger, Journal Entries, Account Reconciliation, Sales Tax, Accounting, Microsoft Excel, Inventory Management, Fixed Assets, Income Statement, Budgets, Tax Preparation, Forecasting, Data Entry, Internal Controls, Analysis, Financial Statements, Cost Accounting, Accruals, US GAAP, P

Education
Keller Graduate School of Management of DeVry University   2006 — 2008
Master's in Accounting and Financial Management, Accounting/Finance

Devry University Chicago, Il   2005 — 2006
Bachelor of Technical Management, Accounting/Finance

American InterContinental University   2004 — 2005
Associates of Arts, Business Administration

Experience
Connect Hearing US   October 2012 - Present
Edward Hospital  August 2011 - June 2012
Kaiser Permanente  May 2006 - July 2011
Blue Cross and Blue Shield of Florida  2001 - 2006
Sedgwick Detert Moran & Arnold  1996 - 2001

Skills
Healthcare, Health Law, Strategy Development, Business Strategy, Health Care Reform, Health Insurance..., Managed Care, Business Transformation, Change Management, Transactions, Contract Negotiation, Healthcare Compliance, Advising Sales and..., Physician Network..., Government Relations, HIPAA, Peer Review and..., Captives, Claims Management, Litigation Management, Medical Compliance

Education
Case Western Reserve University School of Law   1991 — 1994
Doctor of Law (JD), Health Law

Washington University in St. Louis   1987 — 1991
Bachelor of Arts (BA), Political Science

Experience
Connect Hearing US   March 2013 - Present
Bates Technical College  September 2010 - January 2013
Nordstrom  1997 - 1998
Pier 1 Imports  1992 - 1996
jcpenney  1988 - 1991
The Shoe Bin   1983 - 1988

Skills
Sales Management, Customer Service, Public Speaking, Strategic Planning, Healthcare, Leadership Development, Microsoft Word, Microsoft Office, Team Building, Training, Management

Education
Bates Technical College

University of Massachusetts, Amherst
Bachelor of Arts (B.A.), English

Longmeadow High School

Experience
Connect Hearing US   May 2014 - Present
Ball State University  August 2010 - 2014

Education
Ball State University   2010 — 2014
Doctor of Audiology

Purdue University   2005 — 2009
Bachelor of Science (BS), Speech, Language, & Hearing Sciences

Experience
Connect Hearing US   February 2013 - March 2015

Skills
Office Administration, Audiology, Healthcare, Patient Advocacy, Customer Relations, Direct Patient Care, Healthcare Information..., Medical Terminology, Microsoft Word, EMR, Coaching, Healthcare Management, Team Building, Strategic Planning, Public Speaking, Customer Service, Microsoft Excel, Training

Education
Rollins College
Bachelor of Applied Science (B.A.Sc.), Organizational Communication, General

Rollins College
Bachelor's Degree Organizational Communications - Magna cum Laude

Experience
Connect Hearing US   May 2015 - Present
The Hearing Shoppes of Minnesota   September 2014 - May 2015
The Hearing Shoppes of Minnesota   July 2012 - May 2015
University of Minnesota Department of Recreation   June 2009 - August 2012
University of Minnesota School of Music  August 2008 - May 2012

Skills
Organization, Community Outreach, Customer Service, Project Management, Youth Programs, Leadership, Organizational..., Priority Management, Teamwork, Event Planning, Advocacy, Student Affairs, Fundraising, Nonprofits, Public Speaking, PowerPoint, Hearing Aids, Hearing Tests, Hearing Aid Dispensing

Education
Saint Mary's University of Minnesota   2014 — 2016
Master of Arts (M.A.), Health and Human Services Administration

University of Minnesota-Twin Cities   2007 — 2012
Bachelor of Arts (B.A.), Speech-Language-Hearing Sciences, Minor in Environmental Science, Policy, and Management

Nord-Trøndelag University College   2010 — 2010
The Natural History of Norway - May term

Experience
Connect Hearing US   December 2013 - Present
Iglesia Ni Cristo (Church of Christ) - KADIWA Organization   January 2013 - December 2014
Surgical Center Billing Solutions, Inc.   April 2013 - September 2013
Renewed Freedom Center for Rapid Anxiety Relief   December 2011 - May 2013
Iglesia Ni Cristo (Church of Christ) - KADIWA Organization   January 2009 - December 2012
Children's Hospital Los Angeles CHLA  April 2011 - June 2011
California State University Los Angeles Student Health Center   January 2011 - March 2011
Glendale Adventist Medical Center  July 2008 - September 2008

Skills
Film Production, Program Planning, Culinary, Coordinating Events, Program Management, Film Editing, Spanish, Tagalog, Internet, Social Networking, Email Marketing, Health Insurance, Public Speaking, Event Planning, Email Newsletter Design, Company Newsletters, Newsletter Production, Fundraising

Education
California State University-Los Angeles   2009 — 2011
BS, Health Science - Community Health Option

Glendale Community College   2006 — 2009
General Education

Glendale High School   2002 — 2006
High School Diploma

Experience
Connect Hearing US   March 2014 - Present
AccuQuest Hearing Centers  October 2013 - March 2014
Hyatt Lodge at McDonald’s Campus  March 2012 - September 2013
Chicago's First Lady  2010 - 2011
Zeus Auto Supply   May 2008 - August 2009

Skills
Selling Skills, Goal oriented with..., Highly motivated..., Multitasking Skills, Outstanding time..., Customer Service..., Laboratory, Sales, Administration, New Business Development, Team Building

Education
Lewis University   2013 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.68/4.0

Saint Xavier University   2007 — 2011
Bachelor of Science, Biology

Experience
Sonova Group  April 2014 - Present
Connect Hearing US   2010 - April 2014
HR and Management Consulting   October 2009 - 2010
VanAntwerp-Jackson World Travels & Retirement Installments   2008 - 2009
Coach America  2004 - 2008
Greyhound Lines, Inc.   1994 - 2003
Mary Kay, Inc.   1993 - 1994
Blockbuster  1989 - 1993
Brinker International  1987 - 1989

Skills
Recruiting, Succession Planning, Human Resources, Performance Management, Organizational..., HRIS, Employee Benefits, Employee Relations, Strategy, Change Management, Management, Business Process, Deferred Compensation, Benefits Administration, Leadership, Strategic Planning, Mergers & Acquisitions

Education
Oklahoma State University
BS, Business Management (Human Resources and Accounting)

Experience
Connect Hearing US   June 2006 - Present
Toledo Hearing and Speech Center   2005 - 2006
Meadville Medical Center  2001 - 2005

Skills
Hearing Loss, Tinnitus, Tinnitus Treatment..., Hearing Aid Dispensing, Aural Rehabilitation, Audiology, Hearing Tests, Hearing Aids, Audiometry, Hearing Conservation, Auditory Processing, Rehabilitation, Pediatrics, Diagnostic

Education
Salus University   2000 — 2002
Au.D., Audiology

Bowling Green State University   1980 — 1981
Master of Arts (M.A.), Audiology

Experience
Dallas Cardiovascular Specialists   March 2014 - Present
Connect Hearing US   March 2013 - June 2013
Cost Plus World Market  August 2012 - February 2013
Denton County Animal ER   July 2010 - October 2010
UT Southwestern Medical Center at Dallas  March 2006 - April 2007
Planet Kids Ltd.   December 2004 - March 2006

Skills
Adult CPR, Palliative Care, Wound Care, Sterile Procedure, Aseptic Technique, Client Intake, Patient Education, Quality Patient Care, Direct Patient Care, Vital Signs, Dosage Calculations, Injections-Subcutaneous..., IV therapy, Intake/Output, Blood Glucose, Snap tests, Restraint, Patient Counseling, Patient Safety, Patient Advocacy, Patient Outcomes, Human Anatomy, Microscopy, Microbiology, Laboratory Skills, Laboratory Equipment, Psychopharmacology, Clinical Pharmacology, Clinical Research, Online Research, Cognitive Therapy, Personality Assessment, Monthly Closing, Accounting, Inventory Management, Insurance verification, Telephone Skills, Employee Training, Retail Sales, PowerPoint, Microsoft Word, Customer Service, Customer Oriented, Customer Engagement, Conscientious, Patience, Close Attention to..., Teaching, Lesson Planning, Curriculum Development

Education
Concorde Career College   2013 — 2014
in progress, Medical/Clinical Assistant, 4.0

Texas Woman’s University Nursing School   2005 — 2006
Nursing

University of Texas   2004 — 2005
Pre-Nursing

Concorde Career Institute   2004 — 2004
Certified Nurse's Assistant

Tarrant County College   2000 — 2002
Associate of Arts (A.A.)

Experience
Connect Hearing US   May 2014 - Present
Connect Hearing US   April 2013 - April 2014
Connect Hearing US   January 2013 - March 2013
Audiology Business Services   April 2012 - December 2012
Audiology Business Services   November 2011 - March 2012
Millward Brown  January 2011 - November 2011
Millward Brown  August 2005 - December 2010
Mundelein Park District   September 2003 - August 2005
Galyans  2002 - 2003

Skills
Metrics and Analysis, HRIS, Workforce Reporting, HR Systems, ADP, Halogen, Employee Benefits, Acquisition Integration, Gap Analysis, Performance Management, Recruiting, Employee Relations, ADP Payroll, Success Factors, Retail, Healthcare, Policy Development, Employment-based..., Human Resources, HR Analytics, Policy, Program Management, Training, Personnel Management, Employee Training, Exit Interviews, Compliance, Onboarding, Terminations, Leadership, Strategy, Workplace Investigation, PeopleSoft, Organizational Design, Management, Process Improvement, Career Development, Coaching, Benefits Administration, New Hire Orientations, Employee Engagement, HR Policies, Talent Management, Talent Acquisition, Team Building, Organizational..., Strategic Planning, Job Descriptions

Education
DePauw University   1998 — 2002
BA, Communications

Nazareth Academy   1994 — 1998
High School Diploma

Experience
Connect Hearing US   May 1994 - Present
Central California Ear, Nose and Throat Specialists   September 1991 - April 1994

Skills
General Awesomeness, Audiology, Aural Rehabilitation, Customer Service, Hearing Aids, Hearing Aid Dispensing, Hearing Tests, Marketing Strategy, Tinnitus, Rehabilitation, Audiometry, Hardware Diagnostics, Medical Devices, Communication Disorders, Healthcare Management, Team Building, Auditory Processing, Hearing Conservation, Leadership

Education
A.T. Still University of Health Sciences   2006 — 2008
Au.D., Audiology

California State University, Fresno   1989 — 1991
M.A., Communicative Disorders - Audiology Option

California State University, Fresno   1985 — 1989
B.A., Communicative Disorders

Experience
Connect Hearing US   February 2009 - Present
Mathisen Realty   July 2007 - December 2011
Solution Systems, Inc.   November 2005 - September 2008
Member Insurance   1999 - 2001

Skills
Financial Reporting, General Ledger, Monthly Close Process, Balance Sheet Review, G/L Reconciliations, Variance Analysis, Financial Statements, Microsoft Dynamics, ADP Payroll, Accounting, Finance, Internal Controls, Payroll, Payroll Taxes

Education
Elmhurst College   1991 — 1993
Bachelors, Accounting

Experience
Connect Hearing US   June 2014 - Present
Pure Health Solutions, Inc.   June 2012 - June 2014
Midwest Gaming & Entertainment  June 2011 - June 2012
Chicago Center for Urban Life & Culture  August 2010 - December 2010

Skills
General Ledger, Accounting, Microsoft Excel, Financial Accounting, Account Reconciliation, Cash Management, Microsoft Office, Tax Preparation, Balance Sheet, Income Statement, Internal Controls, Accounts Receivable, Cost Accounting, Financial Analysis, Accounts Payable, Financial Reporting, P&L, Customer Service

Education
Loyola University Chicago   2006 — 2011
Bachelor of Business Administration (BBA), Accounting and Finance

Experience
Micheal Yerukhim, M.D., Ear, Nose, and Throat and Facial Plastic Surgery: Premier Physicians   July 2015 - Present
Connect Hearing US   July 2013 - October 2014
Toledo Audiology   September 2012 - July 2013
Cleveland Hearing and Speech Center  July 2011 - July 2012
Cleveland Clinic Family Health Center   January 2011 - June 2011
Hearing and Balance Center   August 2010 - December 2010
Hearing Doctors of Ohio   June 2010 - July 2010
Kent State University  January 2010 - April 2010
University of Akron  September 2009 - December 2009
Kent State University  June 2009 - August 2009

Skills
Counseling, Diagnostics, Treatment, Hardware Diagnostics, Hearing Aids, Pediatrics, Audiometry, Audiology, Healthcare, Aural Rehabilitation, Medical Diagnostics, Hearing Aid Dispensing, Clinical Research, Medical Devices, Psychotherapy, Rehabilitation, Speech

Education
The University of Akron   2008 — 2012
Doctorate of Audiology, Doctorate of Audiology, completed

The College of Wooster   2004 — 2008
Bachelor of Arts, Communication Science and Disorders

Experience
Connect Hearing US   June 2015 - Present
Clare Oaks  June 2009 - June 2015
Loras College  September 2012 - October 2014
Clare Oaks  June 2014 - August 2014
Loras College  August 2013 - December 2013

Skills
Teamwork, PowerPoint, Microsoft Word, Microsoft Excel, Creativity, Spanish-speaking, Public Speaking, Social Media, Facebook, Group Work, Team Leadership, Highly detail oriented, Determined to Succeed, Critical Thinking, Outlook

Education
Loras College   2011 — 2015
Bachelor of Arts (B.A.), Business, General

Streamwood High School   2007 — 2011
High School Diploma, World Language and International Studies

Experience
Connect Hearing US   April 2014 - Present
Connect Hearing US   April 2014 - Present
Mid-America Attorney Search   May 2013 - January 2014
Sodexo  July 2012 - December 2012
Holmstad   August 2005 - July 2012
Borders  September 1996 - August 2009
Mid-America Attorney Search   February 2004 - August 2005
Mueller & Co. LLP   January 2001 - July 2003
Kirlin’s Hallmark  June 2000 - January 2001

Skills
Customer Service, Microsoft Office, PowerPoint, English, Research, Microsoft Word, Team Building, Leadership, Training, Nonprofits, Fundraising, Teaching, Marketing, Editing, Management, Sales, Public Speaking, Team Leadership, Leadership Development, Advertising, Event Planning, Social Media, Coaching, Social Networking, Community Outreach, Organizational..., Event Management, Volunteer Management, Public Relations, Social Media Marketing, Strategic Planning, Facebook, Marketing Communications, Creative Writing, Blogging, Employee Relations, Microsoft Excel, Retail, Newsletters, Budgets, Administration, Marketing Strategy, Employee Training, Grant Writing, Interviews, Recruiting

Education
University of Iowa
Bachelor of Arts, English Language and Literature/Letters

Waubonsee Community College

Experience
Elk Grove Hearing Care   February 2015 - Present
Connect Hearing US   May 2014 - December 2014
Torres Construction Corporation  2011 - 2013
ABC  2007 - 2011
Teichert  2006 - 2007
Army National Guard  2000 - 2006

Skills
Helicopter Mechanic, Carpenter, California Hearing Aid..., Renovation, Construction, Team Leadership, Military, Maintenance & Repair, Customer Service, Sales, Carpentry, Team Building, Strategic Planning

Education
Cosumnes River College   2012 — 2014
Business Administration and Management, General

U.C. Davis   2009 — 2011
Professional Certificate, Construction Management

Galt High School   1996 — 2000

Experience
Connect Hearing US   2014 - Present
Hearing Lab Technology, LLC  June 2014 - September 2014
Costco Wholesale  February 2014 - June 2014
Premier Ear Nose and Throat Surgeons   2009 - 2013
Hearing "U"   November 2001 - May 2009

Skills
Treatment, Rehabilitation, Nutrition, Wellness, Pediatrics, Healthcare Management, Fitness, Holistic Health, Coaching, Hardware Diagnostics, Clinical Research, Hearing Aids, Assistive Listening..., Healthcare, Customer Service, Medical Devices, Team Building, Sales, Sales Management, Strategic Planning, Marketing, Public Speaking, Training, Audiology, Sales Operations, Marketing Strategy, New Business Development

Education
Normandale Community College   1992 — 1996
Associate’s Degree, Pyschology, 4.0

Saint Paul College-A Community and Technical College   1980 — 1982
aa, electronics

Experience
Connect Hearing US   February 2014 - Present
Beltone Hearing Center  October 2005 - February 2014
Beltone Hearing Center  October 2007 - August 2011
Beltone Mesa   October 2005 - October 2007

Skills
New Business Development, Sales Operations, Marketing Strategy, Healthcare, Sales Management, Strategic Planning, Account Management, Product Marketing, Market Research, Business Development, Project Management, Medical Devices, Sales, Marketing, Team Building, Management, Product Launch

Education
Richmond, The American International University in London   2004 — 2005
International Business Courses

Arizona State University   2000 — 2004
Bachelor's degree, Business/Commerce, General

Experience
Hearing Aid Center of Forest Hills   January 2015 - Present
Connect Hearing US   March 2014 - January 2015
ENT and Allergy Associates  July 2011 - February 2014

Skills
Microsoft Office, Management, Healthcare, Treatment, Hospitals, Medical Devices, Rehabilitation, Healthcare Management, Hearing Aids, Hearing Aid Dispensing

Education
St. John's University   2007 — 2011
Doctor of Audiology, Au.D., Audiology/Audiologist

University of Massachusetts, Amherst   2001 — 2006
Bachelor’s Degree, Audiology/Audiologist and Speech-Language Pathology/Pathologist

Experience
Kohl's Department Stores  May 2015 - Present
Blue Cross Blue Shield Association  January 2015 - May 2015
SEA Group, Inc   August 2014 - December 2014
Connect Hearing US   December 2013 - July 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas   December 2012 - October 2013
Wolters Kluwer  August 2012 - December 2012
State Farm Insurance  January 2012 - August 2012
Tate & Lyle  March 2011 - November 2011
Ameren  October 2010 - December 2010
Arthur J. Gallagher & Co.   June 2010 - October 2010

Skills
SAFe Agilst, Business Transformation, Agile & Waterfall..., Program Management, Change Management, Business Process..., Scrum, Business Strategy, Vendor Management, Strategic Planning, Business Process..., Project Management, CRM, Requirements Analysis, PMO, SDLC, ITIL, Enterprise Software, Risk Management, Project Portfolio..., Governance, Business Analysis, Business Process, Agile Project Management, Agile Methodologies, PMP, Leadership, Integration, Business Intelligence, Process Improvement

Education
The University of Chicago Booth School of Business   2014 — 2014
Course on Business Architecture, Business Process Improvement

Western New England University   1988 — 1989
MBA, General

University of Michigan   1982 — 1986
BS, Aerospace Engineering

Experience
Connect Hearing US   November 2014 - Present
TriHealth  April 2012 - April 2014

Skills
Clinical Research, Public Speaking, Pediatrics, Clinical Audiology, Science, Neuroscience, Newborn Infant Hearing..., Animal Audiology, Healthcare, Scientific Research, Hearing Aids

Education
University of Cincinnati   2010 — 2014
Doctor of Audiology (AuD),, Audiology/Audiologist

The Ohio State University   2008 — 2010
Bachelor of Arts (B.A.), Speech and Hearing Science, Minor in Psychology

Ohio University   2006 — 2008
Hearing Speech and Language Science, Psychology

Bishop Watterson High School

Experience
Caber Hill Advisors   May 2014 - Present
Connect Hearing US   November 2013 - February 2014
Connect Hearing US   May 2011 - November 2013
Pepsi Beverages Company  September 2008 - February 2011
Pepsi Americas  March 2005 - September 2008
PepsiAmericas  August 2003 - March 2005

Skills
Analysis, Accounting, Mergers & Acquisitions, Corporate Finance, Due Diligence, Integration, Valuation, Microsoft Excel, Retail, Process Improvement, Financial Analysis, Management, Budgets

Education
University of Illinois at Urbana-Champaign - College of Business   1997 — 2001
BS, Finance

Experience
Connect Hearing US   September 2014 - Present
Hyatt Atlanta Midtown   July 2013 - September 2014
Kool Smiles Dentistry   March 2011 - July 2013
Lyon Shield Insurance   January 2009 - February 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Kennesaw State University   2013 — 2016
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance

Experience
Virginia Cook Realtors  January 2015 - Present
Connect Hearing US   August 2013 - December 2014
Visionworks  November 2010 - May 2013
Lenscrafters  November 2005 - August 2010
LensCrafters  August 1998 - November 2005
Coach Leatherware  October 1991 - July 1998
US SHOE; Caren Charles & Homefront   1987 - 1992

Skills
Talent Management, Recruiting, Strategic Planning, Project Management, Visual Merchandising, Multi-unit, Change Management, Leadership, Merchandising, Coaching, Retail, Sales Operations, Store Operations, P&L, Team Building, Customer Service, Training, Budgets, Driving Results, Multi-Unit Management, Management, Leadership Development, Sales Management, Customer Satisfaction, Performance Management

Education
Drake University   1977 — 1980

Central College   1976 — 1977
Pre-Med

Experience
Connect Hearing US   August 2012 - Present
World Kitchen, LLC  May 2007 - August 2012
Whitehall Jewellers  May 1986 - May 2007
Arthur Andersen & Co.   August 1983 - May 1986

Skills
SEC filings, Sarbanes-Oxley, Accounting, Forecasting, Payroll, Internal Controls, GAAP, Auditing, Budgets, Financial Reporting, Cash Management, Business Process..., Problem Solving, Team Building, Financial Analysis, Account Reconciliation, US GAAP, SAP, Inventory Management, ERP, Finance, Income Statement, Variance Analysis, Financial Modeling, Cash Flow, Executive Management, Enterprise Risk..., Cost Accounting, Internal Audit, Consolidation, Process Improvement, Managerial Finance, Hyperion Enterprise, General Ledger, Financial Accounting, Acquisition Integration

Education
DePaul University   1979 — 1983
Bachelor of Science (B.S.), Accounting

Experience
Connect Hearing US   May 2013 - Present
Family Hearing   May 2013 - Present
BaCall's Cafe   May 1998 - October 2013
University of Cincinnati  January 2008 - July 2008
Clear Channel  July 2007 - January 2008
CBS RADIO, Inc./ WAQZ-FM   January 2001 - November 2006

Skills
Audiology, Audiometry, Diagnostics, Hearing Tests, Acoustics, Digital Programming for..., Follow Up Care, Hearing Aids, Hearing Aid Dispensing, Aural Rehabilitation, Sound, Entertainment, New Media, Teaching, Confidant, Friendly Personality, Healthcare, Hearing Conservation, Music, Social Media Marketing, Sales, Event Planning

Education
University of Cincinnati   2010 — 2014
AuD, Audiology

University of Cincinnati   1997 — 1999
MFA, Sound Design

University of Cincinnati   1993 — 1997
BFA, Electronic Media/ Communications

Experience
Connect Hearing US   April 2010 - Present
Sears Hearing by Astrum   2009 - April 2010
Zounds - Sugar Land   September 2008 - April 2009
Barry Kienholz Hearing Aid Centers   2004 - 2008

Skills
Audiology, Healthcare, Medical Devices, Team Building, Hearing Aid Dispensing, Training, Hearing Aids, Public Speaking, Rehabilitation, Sales Process, Business Development, Hearing Tests, Health, Music, Training & Development, Sales

Education
University of Michigan   1972 — 1977
Bachelor of Music, Education, Music Theory, Musicology

Experience
Insurance  2014 - 2014
Connect Hearing US   November 2011 - June 2013
PHR Group   2013 - 2013
CB Richard Ellis  June 2009 - November 2011
Vein Clinics of America  January 2008 - November 2008
Panasonic, Inc   2006 - 2008
Fermi National Accelerator Lab  1987 - 2005

Skills
Great Plain, SAP ERP, Navision, JDE Enterprise One, Oracle, Microsoft Excel, Microsoft Office, Financial Reporting, Accounting, Accounts Receivable, Outlook, Budgets, Fixed Assets, Business Development, Sales, Sarbanes-Oxley Act, Account Reconciliation, Cost Accounting, Journal Entries, Variance Analysis

Education
DePaul University   1999 — 2001
Bachelor Arts, Accounting

DePaul University   1988 — 2001

Hammond Baptist High School   1978 — 1982

Experience
Connect Hearing US   June 2010 - Present
Millennium Hearing Services Inc.   February 2001 - June 2010
Newport Audiology Centers  June 1995 - February 2001

Skills
Customer Service, Entrepreneurship, Small Business, Coaching, Marketing Strategy, Marketing

Education
University of Florida   2005 — 2007
AuD, Audiology/Audiologist

San Jose State University   1991 — 2005
Master of Arts (MA), Speech Pathology and Audiology

Experience
Connect Hearing US   April 2012 - Present
Newport Audiology   January 2004 - Present
Marc Colman, MD   January 1991 - August 1991
Head and Neck Facial Plastic Medical Group   October 1990 - August 1991
Lake McHenry Regional Program   February 1979 - April 1989

Skills
Pediatrics, Hearing Aids, Audiology, Rehabilitation

Education
Salus University   2007 — 2009
Doctorate in Audiology AuD, Audiology

Northeastern Illinois University   1985 — 1987
Masters in Education, Community and Family Counseling

University of Wisconsin-Madison   1976 — 1978
Masters of Science, Communicative Disorders - Audiology

University of Minnesota   1972 — 1976
Bachelor of Arts (BA), Communication Disorders

Experience
Connect Hearing US   November 1998 - Present
A.T. Still University   2008 - 2013

Skills
Audiology, Aural Rehabilitation, Hearing Aid Dispensing, Hearing Aids, Hearing Tests, Audiometry, Hearing Conservation, Auditory Processing, Vestibular, Tinnitus, Clinical Research, Diagnostic, Cochlear Implants

Education
A.T.Still University AZ School of Health Sciences   2005 — 2008
Au.D., Audiology

University of North Texas   1991 — 1993
Master of Science (MS), Audiology/Audiologist

Loma Linda University   1983 — 1985
Bachelor of Science (B.S.), Speech Pathology/Audiology

Pacific Union College   1981 — 1983
Attended, Speech Pathology/Audiology

Experience
Connect Hearing US   2010 - Present

Education
Louisiana State University   1994 — 2000
B.A., M.A., Audiology

Experience
Connect Hearing US   May 2014 - Present
City and Country Realty   January 2010 - Present
Allstate The Hackworth Agency   October 2012 - April 2014
Cartersville Harley Davidson   June 2009 - August 2012

Skills
Customer Satisfaction, Real Estate, Retail, Marketing, Sales, Inventory Management, Customer Service, Licensed Insurance Agent

Education
Kennesaw State University   1991 — 1994
B.S., Art

Experience
Connect Hearing US   April 2015 - Present
Connect Hearing US   June 2012 - March 2015
Sonova Holding   April 2011 - July 2012
Sonova Holding   June 2010 - April 2011
Phonak AG   June 2009 - May 2010
Phonak US, Warrenville   October 2008 - May 2009
Phonak  November 2005 - October 2008
Red Bull  March 2002 - July 2005

Skills
Public Relations, Media Planning, Branding & Identity, Marketing Strategy, Marketing Communications, Digital Marketing, Direct Marketing, Online Marketing, Cross Selling, Cross-functional Team..., Social Media Marketing, Email Marketing, Marketing Management, Product Marketing, Strategy, CRM, Marketing, Brand Development, Lead Generation, Segmentation, Strategic Planning, Business Strategy, Leadership, B2B Marketing, Retail, Product Launch, Sponsorship, B2B, Market Planning, Competitive Analysis, Marketing Research, Brand Management, Integrated Marketing, Global Marketing, Product Management, Market Analysis, Medical Devices

Education
   2000 — 2005
lic.rer.soc, Medien- und Kommunikationswissenschaften, Zeitgeschichte, Journalistik

Kantonsschule Aarau   1995 — 1999

Experience
Connect Hearing US   October 2011 - Present
Stanwood Camano Hearing Center   March 2007 - October 2011

Skills
Audiology, Hearing Aids, Hearing Tests, Hearing Conservation, Hearing Loss, Hearing Aid Dispensing, Office Management, Small Business, Office Administration, Practice Management, Rehabilitation, Healthcare, Hospitals, ENT, Treatment, Hardware Diagnostics, Clinical Research, Surgery, Evaluations, Sales, Direct Sales, Sales Operations, Pediatrics, Speech, Psychotherapy, Cold Calling, Product Launch, Medical Devices

Education
Spokane Falls Community College   2009 — 2011
AAS, HIS

Skagit Valley Collage   2007 — 2009
Business

Experience
Livingston Audiology & Hearing Aid Center  March 2014 - Present
Connect Hearing US   October 2013 - February 2014
Jones Hearing Center   June 1997 - February 2014
Ear Medical Group  June 1996 - June 1997

Education
A.T. Still University of Health Sciences   2008 — 2010
Doctorate of Audiology, Audiology

University of Oklahoma Health Sciences Center   1989 — 1996
B.S. and M.S., Audiology

Experience
Connect Hearing US   June 2014 - Present
Edward Hospital  January 2000 - June 2014
County of DuPage  October 1991 - June 1993
The Quaker Oats Company  September 1980 - March 1990

Skills
Employee Relations, Human Resources, Talent Management, Interviews, HRIS, Performance Management, Deferred Compensation, Technical Recruiting, Sourcing, New Hire Orientations, Onboarding, Process Improvement, Talent Acquisition, Leadership, SPHR

Education
Loyola University Chicago
MSIR, Industrial Relations

Experience
Connect Hearing US   October 2012 - Present
CT HUNG MD   January 2003 - Present
CT HUNG MD   2003 - 2011
ANESTHESIA  October 2002 - January 2003

Skills
QuickBooks, Microsoft Word, Microsoft Excel, 10 Key, Computers, Typing

Education
Chaffey College

Experience
Fersenius Medical Care   April 2013 - Present
Connect Hearing US   April 2012 - March 2013
PSS  November 2005 - April 2012
Footlocker  June 2005 - November 2005

Skills
Typing 85 WPM, Microsoft Office skills, CMS-1500 billing forms, Patient charting, HIPAA compliance, Insurance eligibility..., International..., Medical billing, Medical terminology, Customer service skills, Good communication..., Strong organizational..., CPT and HCPCS coding

Education
Martin Methodist College   2003 — 2005
Business Law

Experience
Connect Hearing US   February 2014 - Present
USO  2008 - Present
Inependent Contractor   May 2005 - Present
Coastal Audiology   April 2013 - December 2013
Gabay ENT   May 2005 - December 2013
Pinnacle ENT Associates, LLC   August 2003 - December 2013
Marlowe, Zwillenberg and Ghaderi   May 2005 - 2009

Skills
Audiology, Medical Devices, Rehabilitation, Public Speaking, Hearing Aids, Treatment, Healthcare, Customer Service, Hearing Aid Dispensing, Hearing Tests, Hardware Diagnostics, Vestibular, Patient Education

Education
University of Florida   2004 — 2006
Doctor of Audiology, Audiology/Audiologist

The College of New Jersey   2001 — 2003
Master of Arts (M.A.), Audiology

The College of New Jersey   1997 — 2001
Bachelor of Arts (B.A.), Psychology

Experience
Connect Hearing US   2007 - Present

Skills
Hearing Aid Dispensing, Hearing Aids, Audiology, Tinnitus, Aural Rehabilitation

Education
California State University-Northridge
Master of Science (MS), Audiology