Connexion Point (cXp)
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Connexion Point (cXp) Employees
Frontier Communications July 2014 - Present
Frontier Communications March 2014 - July 2014
Connexion Point (cXp) November 2013 - March 2014
Box Home Loans April 2013 - October 2013
Teleperformance, USA April 2010 - April 2013
Convergys April 2008 - November 2009
Skills
Customer Service, Technical Support, Data Entry, Customer Escalation..., Typing, Close Attention to..., Windows, Outlook, Microsoft Excel, Troubleshooting, Call Centers, Telephone Skills, Windows XP, Printers, Customer Support, Microsoft Office 2007, Teamwork, 10 Key, Internet Explorer, Critical Thinking, Remote Desktop, Customer Experience, Microsoft Office, PowerPoint, Team Leadership, Operating Systems, Fax, DHCP, Training, Computer Hardware, Windows 7, Time Management, Help Desk Support, Customer Satisfaction, De-escalation, Microsoft Word, Project Management, Tier 2, Management, Process Improvement, Team Management, Team Building, Leadership, Customer Retention, Public Speaking
Education
Spanish Fork High School 1998 — 1999
Diploma, High School/Secondary Diplomas and Certificates
Springville High School 1996 — 1998
General Studies
Stevens-Henager College
Business Administration and Management, General
IKEA Group May 2015 - Present
IKEA Group May 2012 - Present
Connexion Point (cXp) September 2012 - December 2012
Skills
Sales, Sales Operations, Customer Service, Customer Support, Full Service Agency, Deliveries, Furniture, Furniture Assembly
Education
Salt Lake Community College 2014 — 2018
Associate's degree, General Studies
Utah Valley University 2013 — 2013
Connexion Point (cXp) September 2014 - Present
ARUP Laboratories June 2003 - July 2010
Skills
Biochemistry, Gel Electrophoresis, Genetics, DNA, Chemistry, Molecular Biology, Laboratory, PCR, DNA sequencing, Cell Culture, Healthcare, Tissue Culture, Medical Terminology, Microscopy, Data Analysis, HIPAA, Microsoft Word, Microsoft Excel, Cell Biology, SDS-PAGE, Microsoft Office, DNA extraction, Protein Purification, Research, CRISPR, Cell, Biology, Medicine, Microbiology, Technical Writing, Life Sciences
Education
University of Utah 2011 — 2013
Bachelor's degree Biology, Cell/Cellular and Molecular Biology
Salt Lake Community College 2003 — 2011
AS, Biology
Connexion Point (cXp) September 2014 - December 2014
Wal-Mart Watch May 2011 - January 2012
Boy Scouts of America June 2007 - August 2007
Education
42
High School Diploma
BYU Independent Study February 2015 - Present
Connexion Point (cXp) September 2014 - March 2015
J. Reuben Clark Law School April 2014 - August 2014
Uptown Cheapskate July 2013 - August 2013
Lajes Air Base Legal Office June 2011 - August 2011
Skills
Swedish, Customer Service, Hospitality, Computer Proficiency, Data Entry, Databases, First Aid, Library Management, Sales, Organization, AED, Research, Microsoft Word, Microsoft Office
Education
Brigham Young University 2013 — 2016
Bachelor of Science (BS), Public Health
Connexion Point (cXp) March 2013 - Present
Education
San Diego Mesa College
Connexion Point (cXp) September 2013 - Present
La Quinta February 2010 - September 2013
Utah Valley University January 2011 - May 2012
Skills
Microsoft Office, Hospitality, Food & Beverage, Customer Satisfaction, Tourism, Windows XP Pro, Windows 7, Computer Hardware, Microsoft Excel, Desktop Support, Remote User Support, Wireless Networking, PC Troubleshooting, Troubleshooting, Time Management, Training, Customer Service, Public Speaking, Social Media, Technical Support, Team Building, Networking, Windows XP, Research
Education
Ogden-Weber Applied Technology College 2013 — 2014
Information Technology, Computer Systems Networking and Telecommunications
Utah Valley University 2010 — 2011
Hospitality Management
Connexion Point (cXp) 2013 - 2013
WebMD - Atlanta October 2010 - April 2011
LIGATT Security 2009 - 2009
Southwest Research Institute 2006 - 2007
Skills
Microsoft SQL Server, HTML, JavaScript, CSS, jQuery, Web Development, XML, AJAX, MySQL, Flash, Web Applications, PHP, Visual Basic, ASP
Education
St. Mary's University 2004 — 2007
Bachelor of Arts (BA), Computer Science
San Antonio College 2001 — 2004
Associates, Computer Programming
Connexion Point (cXp) August 2013 - Present
Skills
Life and Health General..., Property & Casualty..., Employee Benefits, Life Insurance, Insurance, Long-term Care, Critical Illness, Retirement, Medicare, Accident, Dentistry, Term Life Insurance, Disability Insurance, Health Insurance, Whole Life, Fixed Annuities, Universal Life
Education
The University of Texas at Austin 1992 — 1995
Bachelor of Arts (B.A.), Sociology/Government
Hightech Rehab Solutions January 2015 - Present
Connexion Point (cXp) September 2014 - January 2015
Homecare Dimensions, Inc. July 2014 - August 2014
Med Mart Corpration March 2012 - July 2014
Skills
Medical Records, Medical Terminology, HIPAA, Customer Service, Call Centers, Computer Proficiency, Microsoft Word, Leadership, Training, Process Improvement, EMR, Communication, Microsoft Office, Microsoft Excel, Team Building
Education
Kaplan College-San Antonio 2014 — 2015
Medical Assistant, Medical Assistant
Career Point College 2005 — 2006
Administrative Assistant, Administrative Assistant and Accounting Assistant
Connexion Point (cXp) October 2014 - Present
Vivint September 2014 - October 2014
Vivint March 2014 - September 2014
Brigham Young University November 2012 - September 2014
SOS Employment Group February 2013 - February 2014
SOS Employment Group March 2012 - November 2012
Express Employment Professionals January 2008 - December 2011
Express Employment Professionals August 2007 - August 2007
BBSI July 2005 - February 2007
Skills
English, Word, Typing, Genealogy, Creative Writing, Scanners, Mac OS X, Piano, Organizing, Writing
Education
BYU-Idaho 2006 — 2009
Bachelor of Arts, English
Blue Mountain Community College 2003 — 2006
Associate of Arts/Oregon Transfer Degree, Generals, English
American Heart Association American Stroke Association January 2015 - April 2015
Connexion Point (cXp) September 2013 - December 2013
Macey's Grocery 2009 - 2011
Stone Drug 2007 - 2009
Skills
Customer Service, Customer Satisfaction, PowerPoint, Leadership, Call Centers, Team Leadership, Microsoft Excel, Microsoft Office, Training, Team Building, Public Speaking, Event Planning, System Administration
Education
Brigham Young University 2009 — 2016
Bachelor of Science (BS), Public Health
Brigham Young University 2009 — 2015
Bachelor of Science (BS), Public Health Education and Promotion
Connexion Point (cXp) July 2015 - Present
Family Care Giver May 2013 - Present
C3/CustomerContactChannels, Inc. July 2014 - November 2014
Social Security Administration June 2010 - May 2013
United States Army Reserve 1997 - 2012
All Faiths Receiving Home 2008 - 2009
Wells Fargo 2007 - 2008
Bernalillo County 2005 - 2007
Pima County 1999 - 2005
Skills
Training, Public Speaking, Management, Access, Investigation, Law Enforcement, Microsoft Office, Customer Service, Evidence, Research, Sales, Software Documentation, Courts, Military, Interviews, Time Management, Program Management
Education
University of Phoenix 2001 — 2006
Master of Business Administration (MBA)
University of Arizona 1996 — 1998
Bachelor of Arts (BA), Sociology
Pima Community College 1995 — 1996
Associate of Arts (AA), Criminal Justice and Corrections
Sutter Health February 2015 - April 2015
Connexion Point (cXp) September 2014 - November 2014
Advantage Management August 2011 - January 2012
Wal-mart September 2009 - November 2010
AWAIC, Inc. April 2009 - July 2009
Anchorage School District September 2005 - May 2009
NH Department of Safety - Homeland Security & Emergency Management April 2006 - June 2006
Skills
Microsoft Office, ARGUS, Multi-line phone, Manage Mail, Process Correspondence, Creat and manage Data..., Timekeeping, Payroll, Arrange Travel, Type speed of 50 wpm, Scheduling, Process Scheduler, Public Speaking, Project Management, Call Centers, Human Resources, PowerPoint, Customer Service, Microsoft Excel, Training, Multi-line Phone, Administrative..., Microsoft Word, Access, Management, Outlook, Administration, Time Management, Employee Relations, Data Entry, Administrative...
Education
Utah State University 1998 — 2005
BS, Elementary Education, 3.5
Snow College 1997 — 1998
AS, Elementary Education, 3.5
eHealth Inc June 2014 - March 2015
Connexion Point (cXp) August 2013 - July 2014
MarketStar August 2013 - April 2014
American Senior Benefits January 2013 - June 2013
Walmart October 2009 - January 2013
Chromalox June 2011 - September 2012
Kellogg Company July 2010 - June 2011
ATK March 2004 - October 2009
ATK May 1997 - March 2004
Skills
Continuous Improvement, Microsoft Office, Customer Service, Automation, Toyota Production System, Sales, TQM, Statistics, Lean Manufacturing, Root Cause Analysis, Process Improvement, Lexmark Printers, Team Building, Microsoft Excel, Technical Writing, Troubleshooting, Testing, Engineering, Management, Training, Product Development, Software Documentation, Aerospace, Leadership, Team Leadership, Inventory Management, Customer Satisfaction, Manufacturing, Kaizen, Project Management, Electronics, Budgets, Negotiation, Strategic Planning, Human Resources, Operations Management, Program Management, Quality Assurance, Cross-functional Team..., Access
Education
University of Phoenix 1998 — 2002
BSBA, Business/Information Systems
Brigham Young University - Idaho
AA, Electronic Engineering
Ogden/Weber Applied Technology College (OWATC) 2010 — 2011
CompTIA A+, Information Technology
Western Governors University 2014 - Present
Green Light Records October 2010 - Present
Connexion Point (cXp) September 2012 - 2014
Basic Research September 2007 - April 2011
Education
University of Phoenix 2008 — 2010
Associates, Business Management
Connexion Point (cXp) September 2012 - Present
Take Shape For Life August 2010 - September 2012
PhotoKinetic Coatings & Adhesives, LLC January 2009 - June 2010
Praha Strategies, Inc. September 2000 - December 2006
Elevated Transportation Company (“ETC”) January 2000 - March 2000
Creative Works August 1999 - January 2000
Georgian Redevelopment Corporation (“GRC”) September 1995 - December 1997
Skills
Health, Coaching, Public Speaking, Wellness, Nutrition, Fitness, Diabetes, Marketing, Social Media, Wellness Coaching, Team Building, Leadership, Strategy, Public Relations, Sales, Management, Healthcare
Education
Seattle University 1990 — 1992
Berklee College of Music 1985 — 1986
Bellevue High School 1982 — 1985
Tuxedo Yard Care February 2011 - Present
O'Currance Teleservices, Inc. December 2012 - July 2013
Connexion Point (cXp) October 2012 - December 2012
Flying J 2008 - 2010
Teksystems August 2008 - August 2008
Tuxedo Yard Care April 2008 - July 2008
Lofthouse Cookies May 2007 - April 2008
Burton Lumber August 2006 - April 2007
Intermountain Staffing September 2005 - August 2006
USU Dist Ed August 2002 - August 2005
Skills
Microsoft Excel, Troubleshooting, Outlook
Education
Utah State University 1996 — 2004
Bachlors of Science, Business Administration
Southern Utah University 1996 — 1997
Computer Aided Drafting
GC Services November 2014 - March 2015
Connexion Point (cXp) October 2014 - November 2014
Pace March 2014 - August 2014
Jims Restaurants January 2013 - October 2013
HEB June 2009 - January 2011
HEB September 2005 - January 2007
Skills
Food Service, Food, Restaurants, Customer Service, Time Management, Customer Satisfaction, Microsoft Word, Telephone Skills, Microsoft Excel, PowerPoint, Microsoft Office
Education
San Antonio College 2015 — 2018
Associate's Degree, Information Security and Assurance
St. Mary's University 2007 — 2011
Industrial Engineering
Marble Falls High School 2003 — 2007
High School/Secondary Diplomas and Certificates
Connexion Point (cXp) August 2014 - Present
The Road Home October 2013 - May 2014
Triad Center April 2012 - July 2012
Deseret Industries February 2010 - October 2010
Skills
Public Speaking, Nonprofits, Social Media, Microsoft Office, Customer Service, Research, Editing, Public Relations, Microsoft Word, Community Outreach, PowerPoint, Investments, Social Networking, Social Media Marketing, Music, Music Education, Facebook, Entertainment, Theatre
Education
Kaplan College- Panorma City, United States 2005 — 2008
Associate of Arts (A.A.), Business Law
Pierce College 1994 — 1996
Certificate, Business Administration and Management, General
Connexion Point (cXp) June 2014 - Present
Connexion Point (cXp) December 2011 - May 2014
Connexion Point (cXp) March 2010 - December 2011
North Vancouver School District September 2003 - June 2009
Public and private secondary schools September 1994 - June 2003
Canadian Marketing Association May 1991 - September 1992
Skills
Strategic Planning, Leadership, Communications Planning, Training Facilitation, Public Relations, Marketing Strategy, Public Speaking, Staff Development, Instructional Design, Editing, Teaching, Event Planning, Cross Functional Team..., Healthcare, Coaching, Team Building, Program Management, Leadership Development, Executive Management, Organizational..., Team Leadership, Management, Corporate Communications
Education
City University Seattle 2007 — 2009
MEd, Leadership and Counseling, Dean's Honor List
University of British Columbia 1993 — 1994
BEd, Secondary Education, Phi Beta Kappa Award, Outstanding Education Graduate; 4.0 GPA
The University of British Columbia 1992 — 1993
English Major
Humber College 1989 — 1990
Graduate Degree, Corporate Communications
The University of Western Ontario 1983 — 1987
BA, Psychology & Sociology
SMITH LAW January 2011 - Present
Connexion Point (cXp) November 2013 - Present
Michael Smith, Attorney at Law March 1993 - December 2010
Skills
Litigation, Civil Litigation, Trial Practice, Employment Law, Discrimination, Employment..., Wrongful Death, Pregnancy Discrimination, Disability..., Employee Rights, Unemployment, Unemployment Claims, Sexual Harassment, Wage & Hour Laws, Family and Medical..., Torts, Americans with..., Tortious Interference, Retaliatory Discharge, Age Discrimination, Sex Discrimination, Wage & Hour Violations, Whistleblower, ADEA, Trials, Arbitration, Hearings, Legal Research, Personal Injury
Education
University of California, Los Angeles - School of Law 1977 — 1980
Juris Doctorate, Law
Brigham Young University 1972 — 1977
Bachelor of Science Degree with High Honors, Law Enforcement, Political Science
The Altair Group, LLC January 2012 - Present
Connexion Point (cXp) August 2014 - March 2015
Mortgage Investors Corporation October 2012 - December 2013
Extend Health September 2008 - March 2012
STG Consulting February 2008 - September 2008
Corporate Business Consultants, LLC January 2006 - September 2008
FMRG December 2004 - January 2006
Provision Business Systems August 2001 - December 2004
BEST Consulting (COMSYS) 1995 - 2001
Computer Power Group January 1994 - August 1995
Skills
Mortgage Lending, Loans, Team Building, Account Management, FHA, Credit, Insurance, Investments, Underwriting, Call Centers, Employee Benefits, Sales, Software Project..., Executive Management, Change Management, Banking, Finance, Risk Management, Training, Leadership, Life Insurance, Consulting, Business Development, Business Analysis, Call Center, PowerPoint, Middle Management, Loan Origination, Refinance, Process Improvement, Real Estate, New Business Development, Retirement Planning, Financial Analysis, Marketing, Analysis, Coaching, Strategy, Vendor Management, Strategic Planning, Recruiting, Strategic Financial..., Negotiation, Compliance, Project Implementation, Senior Executives, Options Strategies
Education
City University of Seattle 1982 — 1984
MBA, Marketing and Management, 3.89
City University of Seattle 1980 — 1982
BS, Business, 3.9
Metropolitan State University 1978 — 1980
2 year, Business, 3.95
St. Cloud State University 1961 — 1963
Master of Business Administration (MBA), Business
Grainger February 2013 - Present
Connexion Point (cXp) July 2012 - December 2013
Albion Benefits July 2011 - February 2013
Educators Mutual Insurance January 2009 - October 2011
The Trailer Connection January 2004 - May 2009
The Trailer Connection February 2006 - March 2008
Talon Audio February 2000 - April 2003
Skills
Employee Benefits, Life Insurance, Strategic Financial..., Marketing, Selling, Health Insurance, Sales, Licensed Life & Health..., Customer Retention, Disability Insurance, Insurance, Financial Advisory, Benefits Design, Benefits Analysis, Insurance Brokerage, Entrepreneurship, Long-term Care, Fixed Annuities, Finance, Customer Service, Life & Health Insurance..., Corporate Benefits, Term Life Insurance, Sales Process, Account Management, Team Building, Intuit Accounting..., Adobe Creative Suite, SAP, CRM, C++, Computer Hardware, Leadership, Management, Sales Management, Strategic Planning, Training
Education
University of Utah 2009 — 2011
Minor, Financial Advising
University of Utah 2007 — 2011
Bachelors, Speech Communications
Salt Lake Community College 2005 — 2007
Associate's degree, General Education
Brigham Young University - Idaho 2003 — 2004
Associate's degree, General Education
Ames Construction February 2015 - Present
Connexion Point (cXp) August 2013 - Present
Direct Business Lending June 2008 - March 2012
Jared the Galleria of Jewelry October 2006 - February 2008
Skills
Leadership, Process Improvement, Team Building, Team Leadership, Training, Management, Sales, Project Management, Problem Solving, Call Centers, Finance, Troubleshooting, System Administration, Vendor Management
Education
Salt Lake Community College 2008 — 2015
Business, Business
Salt Lake Community College 2008 — 2015
Business, Business
Frost & Sullivan June 2015 - Present
Connexion Point (cXp) October 2014 - June 2015
IDEA Public Schools June 2014 - August 2014
United States Embassy Lome May 2012 - July 2012
United States Embassy Conakry May 2011 - August 2011
United States Embassy Kampala June 2010 - July 2010
USAID June 2009 - August 2009
Skills
Economics, Data Analysis, Photography, Budgets, Public Speaking, Social Media, Microsoft Office, Customer Service
Education
Choate Rosemary Hall
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Communication, General
Connexion Point (cXp) August 2015 - Present
Circle K June 2014 - Present
Advanced Services, Inc. July 2010 - August 2011
Victoria's Secret May 2007 - December 2008
Skills
Customer Service, Microsoft Word, Social Media, Leadership, Sales, Retail, Customer Satisfaction, Team Building, Customer Experience, Visual Merchandising, Microsoft Office, Data Entry
Education
Southwest Tennessee Community College 2007 — 2012
Family Practice Nurse/Nursing
Connexion Point (cXp) November 2014 - Present
Margaret J. Lovett, D.D.S. August 2009 - November 2014
University Health System March 2008 - August 2009
Follett Higher Education Group August 2006 - March 2008
Skills
Customer Service, Teamwork, Communication Skills, Diversity, Professional Experience, Etiquette, Filing, Daily Reports, Always Willing to Learn, Microsoft Office, Java, Visual Studio, Visio, MS Project, Eaglesoft, Eagerness to Learn, Customer Satisfaction, Team Management, Fast Learner, Fast Paced Environment, Customer Support, Business Ethics
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Northwest Vista College 2006 — 2009
Associate of Arts (A.A.), Management Information Systems, General
HealthMarkets July 2014 - Present
Cranium Cafe January 2015 - August 2015
Connexion Point (cXp) September 2013 - April 2014
Biola University August 2008 - May 2013
Skills
Public Speaking, Facebook, Higher Education, Theology, Final Cut Pro, Teaching, Editing, Research, Tutoring, Biblical Studies, Creative Writing, Event Planning, PowerPoint, Critical Thinking, Reading
Education
Biola University 2008 — 2013
Trinity College Oxfordshire 2011 — 2011
Medieval Philosophy
Wycliffe Hall Oxfordshire 2011 — 2011
Philosophy of Religion
Connexion Point (cXp) August 2015 - Present
self-employed November 2012 - Present
Lowe's Companies, Inc. June 2015 - September 2015
Witte Museum March 2014 - May 2015
Pinellas County Extension May 2012 - October 2012
The Salvation Army 2010 - October 2012
University of Florida February 2009 - August 2009
Skills
Financial Advisory, Money Management, Managed Money, Bill Payment, Keeping Things Simple, Frugal Living, Volunteering, Volleyball, Wealth Management, Wealth Accumulation, Public Speaking, Financial Planning, Team Building, Investments, Sales, Leadership, Estate Planning, Insurance, Small Business, Social Networking, Asset Allocation, Social Media, Social Media Marketing, Strategic Planning, Customer Service, Event Planning, Public Relations, Event Management, Finance, Leadership Development
Education
The American College 2009 — 2012
Certificate, Financial Planning and Services
Brevard Community College 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Florida State University 1995 — 1996
Bachelor of Arts (B.A.), Religion/Religious Studies
Titusville High School
Titusville High School
Titusville High School
My Payroll Experts July 2014 - Present
Western Medical Solutions January 2014 - March 2014
Connexion Point (cXp) September 2013 - December 2013
Accelerated Payment Technologies, Inc. August 2012 - August 2013
Accelerated Payment Technologies, Inc. October 2011 - July 2012
Skills
Payment Card Processing, Payments, Customer Service, Access, Windows 7, XP, Troubleshooting, Banking, Outlook, Salesforce.com, Data Entry, Payroll, Microsoft Excel, Microsoft Office, Customer Experience, Microsoft Word, Typing
Education
Stevens Henager College 2012 — 2015
Bachelor's degree, Accounting and Business/Management
Connexion Point (cXp) July 2015 - Present
New York Life Insurance Company December 2014 - July 2015
Niels Fugal Sons Company March 2013 - January 2015
Snappy Quilts August 2012 - December 2012
Setpoint Systems Corporation October 2010 - January 2011
CSB Nutrition March 2009 - June 2010
Close To My Heart July 2007 - January 2009
Skills
Customer Service, Licensed Life and..., Life Insurance, Microsoft Word, Time Management, QuickBooks, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Process Improvement, Sales, Accounts Payable, Social Media Marketing
Education
Brigham Young University - Idaho 2012 — 2017
Bachelor of Business Administration (BBA), Accounting and Business Management, Sophomore
Snow College 2005 — 2006
College Coursework Completed, Theatre
Connexion Point (cXp) August 2015 - Present
Statewide Insurance Agency July 2014 - 2015
Skills
office coordinator
Education
University of Phoenix 1995 — 1997
Bachelor of Science (BS), Business Administration, 3.27
Salt Lake Community College 1990 — 1992
Associate of Science (A.S.), Business and Technology, 3.01
Connexion Point (cXp) February 2010 - Present
Entretien Strategies January 2004 - Present
Xiotech Corporation August 2005 - March 2006
ZingBack, Inc March 2002 - August 2005
Talk2 Technologies, Inc. December 1999 - March 2002
Xanthon, Inc. August 1997 - December 1999
MCI 1996 - 1997
American Stores 1995 - 1996
Blue Cross of California 1992 - 1995
Skills
Mobile Devices, Leadership, Customer Satisfaction, Business Strategy, Service Delivery, Turn Around Management, Lead Generation, Executive Management, Product Management, Management, Online Lead Generation, Marketing, Master Data Management, Market Penetration, Start-ups, Business Development, Channel Partners, IP, IM, Telecommunications, Go-to-market Strategy
Education
Geneva College 1987 — 1988
BSME, Mechanical Engineering, Mathematics
Oral Roberts University 1985 — 1987
Mechanical Engineering, Physics
University of Delaware
Mechanical Engineering, Mathematics
CaptionCall November 2014 - Present
TruHearing August 2013 - October 2014
Connexion Point (cXp) August 2012 - March 2013
Metropolitan Inn September 2009 - October 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Sales, Retail, Customer Satisfaction, Teamwork, Time Management, Account Management, Team Building, Training, Call Centers, Leadership
Education
Salt Lake Community College 2010 — 2011
General Education, 3.8 GPA
Borsight, Inc November 2014 - March 2015
Precision Solutions October 2013 - March 2014
Connexion Point (cXp) March 2013 - September 2013
3M Health Care September 2011 - September 2012
CACI International Inc April 2007 - October 2011
ETI Professionals October 2007 - June 2008
Bechtel Corporation November 2005 - May 2007
Skills
Technical Writing, Software Documentation, Instructional Design, Instructor-led Training, Training, Microsoft Word, Visio, Manuals, Microsoft Publisher, Microsoft Excel, Guides, Freelance Technical..., Technical Communication, Resume Writing, employment services, Content Management, Proofreading, Copy Editing, Technical Documentation, PowerPoint, Online Help, Web Content, Content Development, Creative Writing, Newsletters, Journalism, Proposal Writing, Formatting Documents, User Documentation, SnagIt, Adobe Creative Suite, RoboHelp, Editing, Adobe Acrobat, Interviews, Technical Editing, Content Writing, White Papers, Web Content Management, Online Help Development, Publications, Desktop Publishing, Information Mapping, Analysis, Technical Training, Wikis, Release Notes, ADDIE, Information Design, Grammar
Education
Jones International University 2006 — 2008
Masters of Education Coursework, Instructional Design
Brigham Young University 1985 — 1990
Bachelor's degree, Psychology/ English
Connexion Point (cXp) October 2013 - December 2013
E.C.S June 2013 - August 2013
Dollar Tree Stores July 2012 - January 2013
Connexion Point (cXp) 2013 - 2013
Convergys August 2008 - May 2010
University of Utah - Employment January 2009 - May 2009
Skills
type up to 20-30 wpm, Cash Handling Experience, Customer Experience
Education
Eagle Gate College-Murray 2011 — 2012
Dental Assisting/Assistant
Clearfield Job Corps 2004 — 2005
Culinary Arts/Chef Training
Contactics February 2014 - Present
Connexion Point (cXp) June 2013 - December 2013
Teleperformance April 2009 - November 2011
Loan Max June 2008 - April 2009
Teleperformace/Health Care February 2008 - March 2009
Internal Revenue Service January 2005 - April 2005
Skills
Medical Coding, Cpr Certified, Customer Service, Communication..., Bilingual-English/Spanis..., Loan Modifications, Line Management, Mailroom Operations, Typ 50 Wpm, Multi Tasking, Teamwork, Team Management, Sales, Call Centers, Leadership, Management, Social Media, Recruiting, Problem Solving
Education
Vista College 2010 — 2012
Certificate, Medical Codeing Administration
OWATC 2006 — 2007
Communication Certificate, Communication, General, 2.0
Ben Lomond High School 2004 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates, 2.0
Connexion Point (cXp) October 2012 - Present
West Valley Auto Plaza November 2011 - September 2012
Skills
Organization, Employee Management, Employee Engagement, Purchase Management, Establishing Processes, Purchasing Negotiation
Education
Salt Lake Community College 2011 — 2014
Associates of Business, Business Administration, Management and Operations
Connexion Point (cXp) August 2014 - Present
convergys June 2013 - Present
Kelly Services March 2013 - Present
Nancy Buxton January 1990 - Present
Connextion point November 2013 - December 2013
Kelly Services June 2005 - June 2013
convergys February 2000 - September 2003
Skills
Team Building, Sales, Customer Service, Coaching, Training, Microsoft Office, Event Planning, public speeker, Social Networking, Leadership Development, Team Leadership, Strategic Planning, Public Speaking, Leadership, Entrepreneurship, Social Media, Management
Education
University of Utah 2002 — 2005
organizational communication
Salt Lake Community College 1999 — 2002
Generals, Business/Commerce, General Communications., 3.5
Goldman Sachs January 2014 - Present
Connexion Point (cXp) November 2012 - January 2014
Buckle, Inc June 2011 - November 2012
Skills
Spanish, Microsoft Office, Financial Analysis, Finance, Data Analysis, PowerPoint, Leadership, Customer Service, Retail, Microsoft Excel, Sales
Education
Brigham Young University 2008 — 2011
BA, Economics
Pima Community College 2007 — 2008
Associates, Liberal Arts
Connexion Point (cXp) August 2013 - Present
WealthVest Marketing October 2012 - March 2014
Investools/ TD Ameritrade August 2011 - September 2012
Onset Financial March 2011 - July 2011
Onset Financial August 2009 - July 2010
Keystone National Group May 2008 - July 2009
Sandera Resorts April 2005 - April 2007
Deutsche Asset Management September 2003 - March 2005
Putnam Investments 1998 - 2002
Skills
Account Management, Investments, Coaching, Mutual Funds, Financial Services, Banking, Sales, Training, Equities, Series 7, Financial Advisory, Private Equity, Series 63, Management, Alternative Investments, Marketing, Investment Advisory
Education
Brigham Young University 1983 — 1989
BS, Political Science
Sorenson Communications desktop supportConnexion Point
Connexion Point (cXp) 2014 - 2014
Skills
Public Speaking, Windows, Strategic Planning
Education
University of Phoenix
Norwex USA June 2015 - Present
Connexion Point (cXp) September 2013 - Present
Bluehost.com January 2013 - May 2013
Iomega October 2012 - December 2012
ModusLink August 2012 - December 2012
Select Staffing August 2012 - December 2012
GoPro October 2012 - October 2012
Tech for Less August 2012 - October 2012
United States Postal Service February 2007 - August 2007
Pulaski County Circuit Clerk's Office June 2003 - January 2004
Skills
Microsoft Excel, Windows, Troubleshooting, Project Management, HTML, Inventory Management, Microsoft Office, Microsoft Word, Right Now, JD Edwards, Java, JavaScript, Outlook, Microsoft Access, Customer Service, Management, Leadership, Public Speaking, Data Entry
Education
Ouachita Technical College 1992 — 1994
Associate's degree, Accounting, 43.75
Bryant High School 1984 — 1988
High School Diploma, 3.25
Connexion Point (cXp) September 2012 - Present
ACS, a Xerox Company November 2009 - June 2012
Iron Mountain September 2005 - September 2008
Biomat USA February 2002 - January 2003
Skills
Leadership, Team Building, Customer Service, Public Speaking, Problem Solving, Customer Relations, Sales, Health Insurance, Team Leadership, Microsoft Excel, Customer Satisfaction, Program Management, Coaching, Microsoft Office, Strategic Planning, Management, Training
Education
George Wythe University 1993 — 1994
Liberal Arts
Brigham Young University - Idaho 1989 — 1991
General
Connexion Point (cXp) September 2013 - November 2013
Texas Workforce Commission March 2013 - August 2013
The Pillars Christian Learning Center September 2012 - October 2012
Afni November 2009 - March 2011
Liberty Tax Service January 2009 - April 2010
US Census Bureau March 2009 - April 2009
Human Service Alliance July 2004 - October 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Needs Analysis, Training Delivery, Training, Data Entry, Instructor-led Training, Call Centers, Teaching, Case Managment, Interviews, Resume Writing, Nonprofits, Social Services, Supervisory Skills, Employee Training, Analysis, Workshop Facilitation, Staff Development, Research, Adult Education, Case Management, Community Outreach, Microsoft Office
Education
Boise State University 1987 — 1991
BA, Social Work
Dakota Bible College 1978 — 1982
Bachelor of Arts (BA), Christian Education
Palo Alto College
Connexion Point (cXp) August 2014 - Present
University of Utah Hospitals and Clinics April 2010 - February 2011
Schryver Medical, Inc. October 2007 - May 2008
Intermountain Healthcare December 2007 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Vital Signs, Patient Education, Cpr Certified, Medication..., Medical Terminology, Judgment and..., Close Attention to..., Time Management, Critical Thinking, Active listener, Leadership, Organization, Problem Solving, Youth Mentoring, Blood Bank, Wound Care, HIPAA, Patient Support, Venipuncture, Nephrology, Blood Pressure, Dialysis, Acute Care, Patient Safety, Data Entry, Treatment, Direct Patient Care, Phlebotomy
Education
Salt Lake Community College 2008 — 2014
Associate of Applied Science, Registered Nursing/Registered Nurse
Simeon Vocational High School 1994 — 1997
High School, General Studies
Connexion Point (cXp) October 2013 - Present
Larry H. Miller Dealerships August 2012 - December 2012
Riverton Chevrolet February 2012 - August 2012
Real Property Management, Inc. June 2010 - April 2011
Intermountain Healthcare, Inc. January 2009 - April 2010
Intermountain Healthcare, Inc. October 2006 - January 2009
Health Medical Management, Inc. March 2005 - June 2006
Skills
Customer Service, Healthcare, Research, Insurance, Policy, Outlook, Access, PowerPoint, Telephone Skills, Scheduling, Word, Excel, Administrative Support, Microsoft Office, Billing, Teamwork, Health Insurance, Medicare
Education
Ogden-Weber Applied Technology College 2013 — 2013
Business Technology-Computer Application Specialist
Preparatoria Numero 6 1986 — 1989
High School Diploma, High School
Duron.Services August 2012 - Present
Connexion Point (cXp) October 2011 - January 2013
American Income Life June 2011 - October 2012
Xerox 2012 - 2012
S&A Pool and Lawn February 2004 - October 2010
Skills
Life Insurance, Insurance, Health Insurance, Term Life Insurance, General Insurance, Disability Insurance, Call Center, Fixed Annuities, Customer Service, Commercial Insurance, Customer Satisfaction, Process Improvement, Team Building, Medicare, Call Centers, Management
Education
ITT Technical Institute-Phoenix 1996 — 1997
Computer Electronics Engineering Technician
Mckinley Senior High 1996 — 1997
The Road Home February 2015 - April 2015
United States Postal Service January 2015 - April 2015
C3 Connect August 2014 - December 2014
Connexion Point (cXp) July 2012 - August 2014
C3/CustomerContactChannels, Inc. August 2010 - May 2012
Convergys May 2010 - August 2010
Skills
Call Centers, Customer Service, Team Building, Customer Satisfaction, Training, Leadership, Strategic Planning, Account Management, Team Leadership, Microsoft Excel, Coaching, Quality Assurance, Handle Confidential..., Multimedia, At Multitasking, Typing, Microsoft Word, Outlook, Individual Health..., 10 Key, Cashiering, Windows
Education
University of Utah 2013 — 2015
Bachelor's degree, Sociology
Salt Lake Community College 2005 — 2009
Associate of Science (AS), Interior Design
Connexion Point (cXp) September 2012 - September 2014
C3/CustomerContactChannels, Inc. August 2010 - August 2012
Skills
Sales, Leadership, Training, Management, Process Improvement, Medicare, Health Insurance, Customer Satisfaction, Insurance, Customer Service, Operations Management, Team Building, Call Centers
Education
University of Utah 1998 — 1999
1 year MBA study no degree, Accounting and Business/Management
University of Phoenix 1985 — 1986
Bachelor of Business Administration (B.B.A.), Business
Weber State University 1969 — 1972
None, Sociology
Connexion Point (cXp) September 2013 - Present
SOUTHWEST BUSINESS CORPORATION October 2008 - September 2013
CHILDREN’S EDUCATIONAL OPPORTUNITY FOUNDATION July 2000 - July 2008
Education
Southwest School of Business and Technical Careers-San Antonio
General Office Skills and Computer Concepts
Connexion Point (cXp) September 2013 - Present
Skills
Call Centers, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Healthcare Consulting
Education
Laredo Community College 2005 — 2007
J.W. Nixon High School 2001 — 2004
Connexion Point (cXp) August 2012 - Present
Skills
Manual Testing, Process Improvement, Call Centers, Quality Center, Defect Tracking, QTP
Education
Salt Lake Community College
Connexion Point (cXp)
Skills
Call Centers, Customer Service, Team Building, Account Management, Training, Team Leadership, Leadership, Coaching, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Health Insurance, Process Improvement
Education
Utah Valley University 2014 — 2016
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Salt Lake Community College 2012 — 2014
Associate of Arts (A.A.), General Studies
Exeter Finance Corp January 2015 - Present
Loan Max Title Loans March 2014 - December 2014
Connexion Point (cXp) October 2013 - January 2014
Skills
Data Entry, Receptionist Duties, Telecommunications, Medical Terminology, Microsoft Office, Customer Service, Retail, Customer Satisfaction, Leadership, Telephone Skills, Troubleshooting, Microsoft Word, Call Centers, Time Management, Outlook, Typing, Phone Etiquette, Windows, Teamwork, Sales, Communication, Access, Customer Experience, Team Building
Education
Avalon School of Cosmetology-Layton 2013 — 2014
Certification, Master Aesthetician/Esthetician
Clearfield High School 2009 — 2011
High School Diploma, General Studies
Connexion Point (cXp) September 2015 - Present
Newfield Exploration March 2014 - February 2015
Self employed contractor December 2012 - February 2014
Lifetime Products January 2011 - December 2012
VFC Lightning Protection July 2006 - August 2009
Lifetime Products September 2004 - June 2006
D&M Automotive February 2004 - August 2004
Skills
Training, Training & Development, Data Entry, Data Analysis, Data Warehousing, Inventory, Telecommunications, Sales, Direct Sales, Teamwork, Team Leadership, Team Motivation, Industrial Safety, Construction Safety, Automotive, Construction, Pre-construction, Customer Service, Customer Satisfaction, Machine Operation, Forklift Operation, Customer Relations, Customer Support, Telemarketing, Oil & Gas Industry
Education
Stevens-Henager College 2009 — 2010
Medical Specialties, 3.5
Ben Lomond High School 1997 — 2001
High School, General Studies, 2.9