Connextions Company
Industry: Software company
DescriptionHeadquarters: Orlando, Florida, United States Founded: 1992 Parent organization: TeleTech Healthcare Solutions, Inc. Subsidiaries: bConnected Software Inc., Connextions HCI, LLC, Connextions HCI NM, LLC
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Connextions Employees
Licensed Insurance Specialist April 2014 - Present
BroadPath Healthcare Solutions October 2012 - Present
Ellynne Witherspoon Enterprises January 2009 - Present
Connextions August 2010 - February 2012
Skills
Consulting, Business..., Life Coaching, Business..., Management, Financial Services, Sales, Life Insurance, Health Insurance, Strategic Communications, Community Development, Community Outreach, Consulting, Training, Leadership, Social Media Marketing, Employee Benefits, Social Entrepreneurship, Insurance, Management Consulting, Cold Calling, Customer Service, Medicare, Event Management, Social Media, Microsoft Office, Call Centers
Education
Western Governors University 2014 — 2015
Bachelor of Science (B.S.), Business Management
American InterContinental University 2005 — 2006
Associate’s Degree, Business Administration and Management, General
North Carolina A&T State University 2001 — 2004
Public Relations and Journalism
Aerotek January 2012 - May 2014
Kelly Services July 2010 - February 2011
Connextions September 2009 - June 2010
Randstad August 2007 - April 2008
Convergys January 2005 - March 2007
AT&T August 2003 - January 2005
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Training, Communication, Telephone Skills, Time Management, Leadership, PowerPoint
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Healthcare Administration
Everest University-South Orlando 2008 — 2009
Medical Office Assistant/Specialist
West Orange High 2001 — 2003
Corporate Synergies November 2013 - Present
Aon Hewitt April 2011 - November 2013
Connextions May 2009 - April 2011
William Blair and Company January 2008 - December 2008
Skills
Analysis, Account Management, Training, Performance Management, Microsoft Excel, Employee Benefits, Management, Financial Modeling, CRM, Leadership, Vendor Management, Mergers & Acquisitions, Business Intelligence, Process Improvement, Data Analysis, Forecasting, Sales, Valuation
Education
Brown University 2004 — 2008
B.A., Economics
Connextions August 2012 - October 2013
Terumo BCT December 2008 - September 2011
CaridianBCT 2008 - 2011
Avigenics, Inc March 2007 - September 2008
Skills
Self-motivated and..., • Design,..., Laboratory, ELISA, SOP, FDA, HPLC, GMP, GLP, Cell, Western Blotting, Protein Purification
Education
A.T. Still University of Health Sciences 2007 — 2011
Master's degree, Public Health
The University of Georgia 2003 — 2006
Bachelor of Science (B.S.), Microbiology, General
Connextions July 2013 - December 2013
Integrity Staffing Solutions November 2012 - January 2013
Brookline College 2013 - 2013
Sedexo August 2010 - August 2012
Terons House inc. May 2006 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, First Aid, Fingerprint, HIPAA, Cpr Certified, Fingerpint Card
Education
Brookline College-Phoenix 2013 — 2013
West Land HS 2001 — 2005
High School Diploma
National Agency Alliance NAA March 2015 - Present
Humana August 2014 - February 2015
Connextions August 2013 - November 2013
QBE North America January 2013 - April 2013
Homesite Insurance July 2012 - September 2012
Cigna UK HealthCare Benefits August 2011 - February 2012
Nase Association of Self Employed May 2006 - July 2011
Liberty Mutual Insurance Group April 2004 - April 2006
Skills
Casualty, Property, Claim, Insurance, Workers Compensation, Underwriting, Property & Casualty..., Commercial Insurance, Health Insurance, Legal Liability, Employee Benefits, Customer Service, Sales, Claims Management, Long-term Care, Multi-Line Claims..., Financial Negotiator, Manager, Risk Manager, Underwriting Assessor, Account Management, Disability Management, Applicant Tracking..., Employee Relations, HRIS, Training, Human Resources, Recruiting, Interviews, Leadership, Onboarding, Benefits Administration, Performance Management, Team Building, Coaching, Policy, Payroll, New Hire Orientations, Deferred Compensation, Management, Hiring, Process Improvement, Organizational..., Software Documentation, Leadership Development, PeopleSoft, Employee Training, College Recruiting, Workforce Planning, Talent Acquisition
Education
California InterContinental University 2011 — 2014
Doctorate, Business Administration, G.P.A. 3.9
University of Phoenix
(MAOM) Masters in Organizational Management, Business Administration and Management, 3.6
Arizona State University
Bachelor of Science, Communications, Diploma
Arizona State University, W. P. Carey School of Business
(HIPMP) W. P. Carey, Graduate School of Business:, Certification High Impact Project Management Programs, Executive Leadership Program.
Cigna University 2011 — 2012
(SSCLGB) Certification: Six Sigma Lean Green Belt, Leaning Six Sigma Lean Business Processes, Certificate
CB Institute
OSHA Certifications, Occupational Safety and Health Administration, Certifications
Department of Insurance (DOI) for the State of Arizona
Insurance and Risk Management, Active Licenses
Currently Unemployed August 2012 - December 2012
Connextions August 2011 - April 2012
Walgreen Pharmacy Care Call Center January 2009 - April 2011
Walgreens January 2009 - February 2011
SoftRock 2011 - 2011
Wal-Mart Super Center September 2006 - April 2008
Skills
Pharmacy Technicians, Microsoft Word, Windows, Computer Hardware
Education
American Public University System 2012 — 2013
Associate's degree, Web applications
Continental academy
NYC Vocational Training Center
SCHOOL NAME, Continental Academy
High School diploma
Connextions September 2014 - Present
Convergys December 2009 - December 2009
Jackson Hewitt January 2007 - April 2009
Jackson Hewitt Tax Service January 2007 - April 2009
Wal-Mart Stores, INC March 2006 - October 2006
Charlotte Mecklenburg Schools April 2002 - June 2002
Hornets Nest Elementary School April 2002 - June 2002
Skills
Analysis
Education
Belmont Abbey College 2009 — 2011
Belmont Abbey College
Business Management/Accounting
Strayer University
Business Administration/Finance
Aerotek October 2014 - February 2015
Aon Hewitt April 2014 - June 2014
APAC Customer Services November 2013 - March 2014
Connextions June 2013 - November 2013
Convergys February 2013 - June 2013
Aerotek November 2012 - January 2013
Connextions August 2012 - November 2012
Verizon Wireless October 2006 - February 2011
Fresenius Medical Care May 1999 - April 2004
Skills
Claim, Employee Benefits, Disability Insurance, Health Insurance, Life Insurance, Commercial Insurance, Property & Casualty..., Medicare, Insurance, Workers Compensation, Customer Service, General Insurance, Long-term Care, Underwriting, Call Centers, HIPAA, Benefits Administration, Term Life Insurance, Managed Care, Claims Management, Fixed Annuities, Health Savings Accounts, Medical Billing, Telephone Skills, Retirement, Liability, Invoicing, Medicaid, Sales, Whole Life, Team Building, Claims Handling, Casualty, Healthcare, Customer Experience, Medicare Part D, Medical Terminology, Medical Coding, Software Documentation, COBRA, Brokers, Casualty Insurance
Education
University of Phoenix 2007 — 2010
Associate of Science (A.S.), Health/Health Care Administration/Management
Allied Health Institute 2011 — 2012
Medical Billing and Coding, Medical Insurance Coding Specialist/Coder
The CSI Companies - Westgate April 2015 - Present
West at Home September 2014 - Present
Marion County School Board March 2015 - May 2015
Interamerican Medical Center February 2014 - April 2014
Connextions September 2013 - February 2014
Seminole State College of Florida May 2013 - July 2013
JK& R Construction January 2012 - April 2012
Medical Audit Resource Services, Inc. September 2011 - November 2011
Florida Urology December 2009 - December 2009
Resolution Center February 2003 - March 2009
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Multi Tasking, Organization, Goal Oriented, Outlook, Medical Terminology, Secretarial Skills, Clerical Skills, Filing, Fax, Teaching, Answering Telephones, Cleaning, Team-oriented, Can Work Alone, Phone Etiquette, Internet, EMR, Email, Medical Records, ICD-9, Medical Coding, CPT
Education
Seminole State College of Florida 2010 — 2013
Medical Billing & Coder, Health Services Administration
Centura Institute 2010 — 2011
Diploma, Medical/Clinical Assistant, A
Joshua Nylan Tanner Enterprises March 2014 - Present
Ynotresults June 2013 - January 2014
John Hancock Financial Network May 2013 - July 2013
American Income Life Insurance Company February 2013 - May 2013
UnitedHealth Group August 2008 - February 2013
Connextions 2007 - 2013
Connextions 2007 - 2013
FedEx May 2012 - July 2012
Contract Defense Group March 2012 - April 2012
Sprint/Nextel October 2006 - July 2008
Skills
Sales, Customer Service, Insurance, Management, Health Insurance, Call Centers, Marketing, Team Building, Training, Medicare Advantage, Personal Training, Fixed Annuities, Microsoft Excel, Microsoft Office, Selling, Customer Satisfaction, Financial Services, Self-confidence, Strategic Planning, Leadership, Process Improvement, Customer Retention, Medicare, Sales Management, Modeling, Acting, Improvisation, Runway
Education
University of Phoenix 2007 — 2008
Business Administration and Management, General
Bethel University 2004 — 2005
Associate of Science (A.S.), Business Management
World Financial Group (WFG) November 2014 - Present
English à la Mode October 2011 - February 2015
Connextions June 2013 - October 2014
American Income Life December 2012 - April 2013
IntelliSource July 2012 - September 2012
CVS Caremark Corporation October 2008 - October 2011
Greg Kofford Books January 2007 - June 2008
LDS Church and Family History Archives August 2006 - December 2006
Skills
Writing, Editing, Photoshop, Publishing, Microsoft Office, Social Media, InDesign, Copy Editing, Books, Proofreading, Editorial, Word, PowerPoint, Customer Service, Publications, Adobe Creative Suite, QuarkXPress, Brazilian Portuguese, Sales, Marketing, Social Networking, Blogging, Microsoft Excel, Public Speaking, Creative Writing, Copywriting, Research
Education
Brigham Young University 2003 — 2008
English Language and Literature/Letters, Overall GPA 3.06, within major field of study 3.6
McKesson Provider Technologies July 2012 - Present
Connextions August 2010 - June 2012
Skills
Coaching, Training, Call Center, Employee Engagement, Performance Management, Team Building, Change Management, Project Management, Microsoft Office, Account Management, Sales Management, Troubleshooting, Healthcare, Management, Workforce Management, Customer Experience, Quality Assurance, Microsoft Excel, Insurance, Leadership Development, Leadership, Public Speaking, Process Improvement, Call Centers, Recruiting, Program Management, Talent Acquisition, Testing, Interviews, Business Analysis, Software Documentation, Customer Satisfaction, Analysis, Operations Management, Customer Service
Education
John H. Reagan High School - Austin, Texas 1981 — 1983
Diploma, General Studies
American Intercontinental University
BA, Healthcare Management
Express Scripts June 2014 - Present
Connextions December 2007 - Present
Skills
Patient Advocacy, EMR, Cerner, ACLS, Healthcare, BLS, Nursing, EKG, Cpr Certified, Healthcare Information..., Patient Safety, Phlebotomy, Medical Terminology, Inpatient, Hospitals, Healthcare Management, Home Care, Medicare, HIPAA, CPR Certified
Education
University of Makati 1999 — 2001
Doctor of Education (Ed.D.), Health/Health Care Administration/Management
University of St La Salle 1990 — 1994
Bachelor of Science in Nursing
Global Response April 2013 - March 2014
Connextions September 2012 - April 2013
ARM - Accounts Receivable Management August 2011 - June 2012
Skills
Customer Satisfaction, Customer Experience, Sales, Customer Retention, Call Centers, Customer Service, Retail, Sales Operations, Sales Management, Account Management, Marketing, Social Media, Direct Sales
Education
Brown Mackie College-Louisville 2013 — 2015
Associate's degree, Business Administration and Management, General
Jefferson Community College 2006 — 2011
Associate's degree, Business Administration and Management, General
Auction Edge, Inc. April 2015 - Present
Convergys September 2014 - March 2015
Connextions November 2012 - September 2014
Connextions July 2011 - November 2012
Skills
Technical Support, Windows, Call Centers, Windows XP, Project Management, System Administration, Help Desk Support, Active Directory, Data Entry, HIPAA, Healthcare Information..., Visio, Troubleshooting, Windows Server, Customer Service, Outlook, Leadership, Windows 7, Team Building, Process Improvement, Operating Systems
Education
Berkeley College 2004 — 2006
Dipolma, Information Technology
Living Vivid Dreams June 2013 - Present
Matchbox Entertainment February 2008 - Present
Best Buy April 2008 - March 2012
Connextions September 2011 - December 2011
Skills
Songwriting, Video Editing, Video Production, Music Videos, Music, Hip-Hop, Pop Culture, A&R, Medicare, Health, Publishing, Video, Entertainment, Music Production, Feature Films, Studio Recording, Film, Musicians, Recording, Music Industry, Concerts, Music Licensing, Audio Engineering, Sound Design, Music Publishing, Sound, Voice Over, Audio Editing, Pro Tools
Education
Full Sail University 2011 — 2014
Digital Cinematography
Central Piedmont Community College 2008 — 2008
Undergraduate, Visual and Performing Arts
Seven Rivers Regional Medical Center June 2013 - Present
Accountable Healthcare Staffing January 2013 - Present
Connextions July 2012 - January 2013
Orlando Health May 2008 - May 2012
Florida Hospital May 1996 - May 2008
Skills
BLS, Nursing, Nurses, Inpatient, Hospitals, Healthcare, EHR, Order Entry, Patient Safety, HIPAA, Documentation, Babies, Clinical Research, CPOE, Cerner, IV, Acute Care, Emergency Medicine, Pain Management, Software Documentation, Post Anesthesia Care, ACLS, Nursing Care, Cpr Certified, Triage, Physician Relations, Medical/Surgical, Nursing Education, CPR Certified, Medical-Surgical
Education
Jacksonville University 2015 — 2016
Bachelor's Degree, Registered Nursing/Registered Nurse
American Public University System 2012 — 2014
Bachelor of Science, Nursing
Valencia Community College 2002 — 2004
Associates degree, Nursing, 3.85
Central Florida Community College 1995 — 1995
Certificate for Phelbotomy, Phlebotomy Certification, 4.0
Rotech Healthcare March 2014 - Present
Connextions August 2013 - November 2013
University of Louisville Physicians October 2011 - November 2012
Bluegrass Family Health September 2008 - October 2010
Humana April 2004 - October 2007
Speedway LLC June 2002 - April 2004
Kroger June 2001 - June 2002
Progressive Machine & Tool June 2000 - August 2000
Skills
Problem Solving, Microsoft Excel, Learn New Software..., Microsoft Word, Research, Analysis, Account Reconciliation, Customer Service, Public Speaking, Accounting, Invoicing, Employee Benefits, Leadership, Process Scheduler, Training, Telephone Skills, Management, Outlook, Auditing
Education
Berea College 1997 — 2002
Bachelor of Science (B.S.), Business Administration
Western MST Magnet High School
Tualatin High School 1994 — 1996
Mission Medstaff June 2015 - Present
Mecklenburg County June 2013 - June 2015
Connextions June 2008 - April 2010
IBM August 1998 - May 2006
Skills
Mental Health, Customer Service, Training, Microsoft Office, Microsoft Excel, Leadership, Team Building, Microsoft Word, Management, PowerPoint, Coaching, Call Centers, Public Speaking, Team Leadership, Treatment, Leadership Development, Community Outreach, Social Services, Crisis Intervention, Program Development, Psychotherapy, Case Management
Education
Central Piedmont Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Substance Abuse/Addiction Counseling
Culinary School of the Rockies 2005 — 2006
Culinary Arts/Chef Training
Colorado State University 1991 — 1995
Bachelor of Arts (BA), French Language and Literature
Seminole Behavioral Healthcare January 2013 - Present
Connextions June 2011 - January 2012
CenturyLink October 2006 - June 2011
BancTec AON Project June 2006 - September 2006
Tuscany Village Extended Stay Resort October 2004 - May 2006
International Research and Exchange Board December 2003 - July 2004
British American Tobacco June 2003 - December 2003
Skills
Active Directory, Wireless Networking, Windows Server, System Administration, Microsoft Exchange, Routers, Microsoft Office, Citrix, Mac OS, DSL, DSLAM, iOS, Norton Internet Security, Help Desk Support, Software Installation, Technical Support
Education
California State University-Hayward 1999 — 1999
Certificate, Business English
Tashkent University of Information Technologies
BS in Electric Engineering, Radio and Television
Express Scripts August 2015 - Present
AmerisourceBergen January 2013 - Present
AmerisourceBergen August 2013 - July 2015
AmerisourceBergen October 2012 - January 2013
Connextions 2011 - 2011
Teleperformance 2009 - 2010
Georgia Department of Juvenile Justice February 2008 - September 2008
Sitel 2005 - 2007
Sears, Roebuck and Co. 2003 - 2005
Benedict College 2001 - 2005
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Problem Solving, Customer Service, Customer Retention, Office Administration, Security, Portrait Photography, Telecommunications, Information Technology, Creativity, Sewing, Handmade Jewelry, Hand Tools, Oral & Written..., Internet, Documentations, Mental Health Counseling, Health Care Systems, Patient Safety, Patient Support, Case Managment, Technical Support, Quality Control, Reimbursement, Applications, Telephone Skills, Leadership, Leadership Development, Staff Development, Medical Records, Medical Coding, Pharmacy Benefit..., Kronos, ICD-9, Insurance, File Management, CPT, Medical Billing, Phone Etiquette, Critical Thinking, Medical Terminology, Internet Explorer, Medicaid, Case Management, Public Speaking, Team Building
Education
Benedict College 2000 — 2005
Bachelor of Science (B.S.), Criminal Justice
Jewish Hospital & St. Mary's HealthCare September 2013 - Present
C & G Technologies, Inc. January 2013 - May 2013
Connextions September 2012 - January 2013
RxCrossroads April 2010 - April 2012
Humana March 2008 - February 2010
Skills
Medical Billing, Medical Sales, Process Implementation, Marketing Research, Business Process, Radiology, Medical Case Management, Patient Advocacy, Medical Imaging, Healthcare, Medicare, Medicaid Managed Care, Pharmaceutical..., Medical Staff..., Medical Equipment, Licensed Property &..., Licensed Life & Health..., Customer Acquisition..., Sales Operations, Medical Devices, Customer Retention, Sales, Hospitals, Healthcare Management, Sales Presentations, Process Improvement, Managed Care, Healthcare Industry, Sales Management, Sales Process, CRM, Healthcare Information...
Education
College of Insurance 2012 — 2012
State License, Insurance, PASS
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Sociology, In Progress
Louisville Male High School 2000 — 2004
High School Deiploma
Connextions October 2011 - Present
Cedar Fair Entertainment Company February 2011 - November 2011
Skills
Troubleshooting, Microsoft Office, Microsoft Word, Customer Service, Team Leadership, Mentoring, Quality Assurance, Microsoft Excel, Outlook, Employee Training, Coaching, Healthcare, PowerPoint, Quality Auditing, Training
Education
Harris School of Business-Wilmington Campus 2008 — 2010
Certificate of Completion, Medical/Clinical Assistant
Lancaster High School 1999 — 2003
Connextions an Optum Company December 2014 - Present
Split Second Sound & DJ Services December 2008 - January 2015
Connextions April 2009 - December 2014
Connextions February 2009 - April 2012
jhe production group December 2007 - December 2008
JHE Production Group December 2007 - December 2008
Obia Studios May 2006 - March 2008
Mobile Trak Inc August 2005 - November 2007
National Tour Inc August 2005 - November 2007
Perth Acuisitions July 2005 - August 2005
Skills
Event Planning, Public Relations, Event Management, Marketing, Sales, Customer Satisfaction, Team Building, Customer Service, Management, Advertising, Leadership, Program Management, Training, CRM, Microsoft Excel, Social Networking, Social Media Marketing
Education
Park West Barber School 2014 — 2016
Barber, Barbering/Barber
Full Sail University 2014 — 2015
Certificate Program, Media Communications
Full Sail University 2009 — 2012
Music Business
Barber Scotia College 1999 — 2003
BA, Communications/Marketing
Barber-Scotia College
Bachelor of Arts, Mass Communications
Full Sail University
Bachelor of Arts, Music Business
ZOLL Medical Corporation March 2015 - Present
Signature Consultants September 2014 - January 2015
WorldWide Tech Services January 2010 - September 2014
WorldWide Tech Services May 2004 - January 2010
Connextions October 2003 - April 2004
Connextions 2000 - 2003
Outback Steakhouse January 1996 - January 2002
Skills
Office Administration, Strong verbal..., Dependable Team Player, Problem Solving, Fast learning, P&L Analysis, Data Analysis, Data management, Requirements Gathering, Service Oriented..., Network Infrastructure, Project management, Process implementation, Technical..., Collaboration Tools, Website Maintenance, Website and Portal..., QA tools, Analytical Reasoning, Diagnostic skills, Customer Service, Customer Satisfaction, Project Management, Training, Account Management, Leadership, Process Improvement, Management, Vendor Management, Talent Acquisition, Microsoft Office
Education
Barry University 1989 — 1993
Bachelor of Science
Chelmsford High School
Chelmsford High School
Solavei October 2012 - April 2015
HTIJ October 2012 - October 2014
Domino's Pizza January 2009 - May 2012
Night Lite Pediatrics April 2007 - March 2011
Veritas Maintenance 2011 - 2011
America's Urgent Care at Hunter's Creek 2010 - 2010
Mitch Murch's Maintenance Management Co. (MMMM) January 2004 - February 2006
Connextions 2006 - 2006
McDonald's Corporation August 2003 - May 2005
Skills
Operations Management, Facilities Management, Team Building, Budgets, Contract Negotiation, Management, Process Improvement, Customer Service, Contract Management, Strategic Planning, Project Management, Change Management, Leadership, Inventory Management, Team Leadership
Education
Pima Medical Institute-Tucson 2010 — 2014
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Anthem College-Orlando 2005 — 2007
Associate of Science (A.S.)
Connextions 2011 - Present
Give Kids The World March 2011 - September 2011
YMCA 2011 - 2011
Lake County Schools 2009 - 2010
US Courts 2009 - 2009
Broward College 2008 - 2008
Broward College 2007 - 2007
Municipality Ubala 2000 - 2001
Public Defender's Office 1998 - 2000
Beneficiencia de Cundinamarca 1997 - 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Management
Education
Broward College 2007 — 2008
Paralegal Studies
Broward College 2004 — 2006
EAP English
Miami Dade College 2002 — 2003
EAP English
Universidad Libre de Colombia 1994 — 1994
Specialization in Administrative Law
Universidad Libre de Colombia 1976 — 1980
Bachelor of Arts (BA), Law & Political Science
Marco Fidel Suarez High School 1969 — 1975
CHS August 2012 - Present
CompuCom Staffing Services 2012 - September 2012
Connextions September 2010 - January 2012
Skills
Desktop Deployment, Migration Projects, Computer Hardware, Computer Repair, Software Installation, Equipment Installation, Computer Hardware..., Field Installation, Printers, XP, Servers, Customer Service, Customer Support, Hardware, Troubleshooting, Windows
Education
TechSkills-Charlotte 2009 — 2011
IT Certifications, Comptia A+, Net+, MCP - Win. XP
Shaw University 2005 — 2009
Bachelor of Science (BS), Computer and Information Sciences, General
Phillip O. Berry 2002 — 2005
Aon Hewitt May 2014 - Present
Connextions March 2013 - December 2013
BGF consulting March 2012 - August 2012
Fortis College April 2010 - July 2011
Haircuttery January 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Budgets, Sales Management, Business Relationship..., Team Leadership, Teaching, Performance Management, People Skills, Personnel Management, Personal Development, Customer Service, Problem Solving, Strategic Planning
Education
Westside Tech 2002 — 2003
diploma, Cosmetology, Barber/Styling, and Nail Instructor
Orlando Business College 1999 — 2000
Certificate, Data Processing
Extended Stay America February 2015 - Present
Wells Fargo March 2014 - November 2014
Connextions October 2011 - April 2012
Assurant December 2008 - October 2011
FAMILY DOLLAR STORES December 2004 - December 2008
BELLSOUTH TELECOMMUNICATIONS January 1997 - October 2004
Skills
Call Center, Workforce Management, Operations Management, Hiring, Customer Satisfaction
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
ASHFORD UNIVERSITY ONLINE 2010 — 2013
Bachelor's Degree, Business Administration
Connextions, now Optum; a subsidiary of United Health Group August 2014 - Present
Connextions January 2014 - August 2014
Connextions July 2013 - January 2014
Insphere Insurance Solutions March 2012 - August 2012
All Auto Shipping April 2009 - October 2011
Huffines Chevrolet January 2006 - March 2009
James Wood Autopark January 2005 - January 2006
El Dorado Motors May 2002 - January 2005
Van Chevrolet November 1997 - May 2002
American Tile Supply March 1994 - July 1997
Skills
Customer Service, Management, Sales, New Business Development, Insurance, Account Management, Sales Management, Negotiation, Small Business, Marketing, Cold Calling, Customer Relations, Microsoft Office, Microsoft Word, Time Management, Sales&Marketing, Price Quotes, Microsoft Excel, Purchasing, Logistics, Excel, Word, Small Business..., Public Speaking, Supervisory Skills, Training
Education
Department of Insurance 2012 — 2012
Licensed Insurance Agent, Health, Life and Supplemental Insurance
Cedar Valley College 1985 — 1987
Associate of Arts and Sciences (AAS), Recording Technology & Music Business, 3.75
Impact Enrollment Solutions September 2011 - Present
Connextions August 2010 - October 2010
H&R Block December 2008 - April 2009
New York Life Insurance September 2008 - March 2009
New York Stock Exchange January 2000 - September 2005
Skills
Insurance, Customer Service, Financial Reporting, Microsoft Excel
Education
Dover Business College 2007 — 2008
Diploma, Computerized Accounting
Borough of Manhattan Community College 1983 — 1986
Business Marketing
Pentaho January 2014 - Present
Connextions December 2012 - February 2013
Power Development LLC December 2009 - May 2012
McKesson Corporation August 2009 - October 2009
Mercy Hospital January 2009 - July 2009
Hewlett Packard\Kraft Foods October 2008 - January 2009
Eni Petroleum April 2008 - September 2008
Star PC Connect December 2007 - March 2008
AAA Ultimate WebDesign July 2002 - October 2007
US Navy July 1999 - July 2002
Skills
Web Design, Web Development, Website Development, Website Management, Website Promotion, Website Administration, Website Building, Website Redesign, Writing, Journalism, Online Journalism, Broadcast Journalism, Radio Broadcasting, Radio Host, Music, Music Production, Singer/Songwriter, Gaming, Online Gaming, Dance, Team Leadership, Organizational..., Focus On Results, Results Oriented, Psychology, Online Help, Teaching/mentoring, Joomla, Wordpress, Wordpress Design, PHP Applications, Windows 7, Microsoft Office, Adobe Creative Suite, Team Building, Online Marketing, Project Management, MS Project, SharePoint, IBM Rational Portfolio..., WordPress, Troubleshooting, Access, Webmaster Services, Project Planning, Goal Oriented
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Technical Management specializing in Project Management, 3.9
Western International University 2012 — 2014
Bachelor of Arts (B.A.), Psychology, 3.9
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Psychology, 4.0
Indian River State College 2005 — 2007
Associate's degree, Computer Science, 3.0
Broward Community College 2003 — 2005
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design, 3.5
Belford University 1999 — 2003
Doctor of Philosophy (PhD), Business Administration and Management, General, 3.8
Westwood College-Los Angeles 2000 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General, 3.5
Mckesson Specialty Health November 2014 - January 2015
Best Western International June 2014 - August 2014
Connextions December 2013 - June 2014
Bookbyte.com August 2012 - November 2012
Seterus,Inc June 2012 - July 2012
Outcomes Health Information Solutions April 2012 - May 2012
Bookbyte.com July 2003 - March 2011
Skills
Data Entry, Outlook, Customer Service, 10 Key, Microsoft Word, Microsoft Office, Microsoft Excel, Windows, Healthcare, Medical Records, Medisoft, Leadership, HIPAA, Customer Satisfaction, Public Speaking, Inventory Management, Hospitals, CPT, Research, Call Centers, Human Resources, Medical Coding, Teamwork, Accounts Receivable, HCPCS, ICD-9, Human Anatomy, Copying, Anatomy, Training, Numeric Filing, Medical Office, 40 wpm, MsWord, Excel...
Education
Everest Institute-Tigard 2011 — 2012
MIBC, Diploma, Medical Insurance Specialist/Medical Biller, 4.0
Connextions July 2014 - Present
Arizona Army National Guard February 2011 - Present
CR Bard January 2014 - July 2014
LifeLock December 2012 - November 2013
LifeLock March 2012 - December 2012
LifeLock December 2010 - February 2012
Job Brokers Inc. January 2010 - April 2010
TSYS September 2008 - January 2010
Skills
Logistics Management, Managerial Experience, Customer Service, Customer Relations, Training & Development, Computer Literate, Employee Training, Training, Performance Management, Public Speaking, Call Center, Leadership Development, Management, Coaching, Customer Satisfaction, Strategic Planning, Microsoft Office, Government, Social Networking, Process Improvement, Project Management, Sales, Community Outreach, Call Centers, Program Management, Policy, Human Resources
Education
Arizona State University 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Marcos De Niza High School 2000 — 2004
High School Diploma, General Studies
Connextions October 2013 - Present
UTC Aerospace Systems March 2012 - August 2013
UPS April 1999 - April 2011
Norrell Services October 1994 - April 1999
Skills
Employee Relations, Talent Acquisition, Recruiting, HRIS, Human Resources, Deferred Compensation, Talent Management, Applicant Tracking..., Performance Management, Workforce Planning, Temporary Placement, Employee Engagement, Onboarding, Organizational..., Benefits Administration, Technical Recruiting, Succession Planning, Employee Benefits, New Hire Orientations, Sourcing
Education
Brandman University, Part of the Chapman University System 2011 — 2011
Eastern Illinois University 1985 — 1989
Bachelors of Science, Consumer Development
Snap AV February 2012 - April 2013
Connextions November 2011 - February 2012
SecureWatch, LLC January 2010 - June 2011
Sportscenter Family Fitness May 2005 - August 2009
Skills
Knowledge of Operating..., Wireless Networking, VoIP, Wireless, Network Design, IP, Switches, TCP/IP, Network Security, Network Administration, WAN, Routers, LAN-WAN, Routing, Firewalls, SIP, Ethernet, HDMI, Troubleshooting, Operating Systems, Technical Support, Consumer Electronics, Windows, Networking, Video Conferencing
Education
Appalachian State University 2008 — 2009
Cell/Molecular Biology, Biomedical/Medical Engineering, 3.0
Rowan-Cabarrus Community College 2011 — 2012
Self-employed February 1993 - Present
Sedgwick March 2014 - Present
Connextions August 2012 - March 2014
Convergys March 2012 - August 2012
McAlister's Deli (Corporation) May 2011 - March 2012
Cheddar's Casual Cafe May 2006 - December 2011
Skills
Customer Service, Proficient Typing Skills, Highly detail oriented, Data Entry, Acting, Performing Arts, Creative Writing, Modeling, Modern Dance, Photography, Drawing, Sign Language, Cpr Certified, First Aid, Administrative..., Problem Solving, Microsoft Excel, PowerPoint, 10 Key, Leadership, Strategic Planning, Quality Assurance, Non-profit Volunteer, Comedy, Training
Education
Boston University
Associate's degree, Paralegal
Central Piedmont Community College 2007 — 2009
Theater
QuinStreet January 2014 - Present
Connextions November 2013 - January 2014
Bank of America May 2011 - September 2013
US Department of Homeland Security - FEMA March 2010 - May 2011
Liberty Mutual Group June 1998 - March 2010
Saint Leo University 2003 - 2008
Saint Leo University 2003 - 2008
AT&T Universal Card 1992 - 1998
Skills
Workforce Management, Call Center, Process Improvement, Problem Solving, Excel, Social Networking, Customer Experience, Project Management, Leadership, Access, Contact Centers, Microsoft Excel, Analysis, Training, Business Analysis, SharePoint, Customer Satisfaction, Operations Management, Coaching, Performance Management, Vendor Management, Team Leadership, Business Process..., Team Building, Customer Service, Process Scheduler, Avaya, Change Management, Call Centers, Outsourcing, Cross-functional Team..., Management, Telecommunications, Program Management, Human Resources, Insurance, Call Center Development, Forecasting, Networking, CRM, Strategy, Customer Retention, Data Analysis, Time Management, Quality Assurance, Capacity Planning, Sales, Employee Training, BPO, Recruiting
Education
Saint Leo University 2006 — 2008
Master of Science, Criminal Justice
Saint Leo University 2003 — 2006
Bachelor of Arts, Criminal Justice
Arkansas State University 1978 — 1983
Social Work
Connextions October 2007 - Present
Skills
Quality Assurance, Quality Control, Troubleshooting, Training, Customer Satisfaction, MS Office Products, Strong written and..., Strong problem solving...
Education
Briarcliffe College 2003 — 2005
Bachelor of Business Administration (BBA)
Veterans Sourcing Group for AIG March 2014 - May 2014
Connextions July 2013 - October 2013
Fundamental February 2013 - April 2013
Novare May 2011 - December 2011
Concentra October 2010 - February 2011
Credentia August 2007 - December 2008
The Meadows/Sava Senior Care July 2008 - October 2008
HealthSouth March 2008 - July 2008
Maxim Staffing Solutions December 2007 - May 2008
Autumn Leaves Retirement Community October 2007 - November 2007
Skills
Utilization Management, Nursing, Disease Management, Medical Management, Care Management, Excel, Microsoft Office, Internet, Outlook, Word, Microsoft Works, Home Care, IV, Medication..., Nursing Education, Patient Education, Acute Care, Wound Care, Inpatient, Healthcare, Patient Safety, Medical/Surgical, Clinics, EKG, Medical Terminology, Phlebotomy, Elder Care, Vital Signs, Nursing Process, Meditech, Hospitals, Nursing Care, Medicare, Direct Patient Care, EMR, HIPAA, Triage, Rehabilitation, Telephone Triage, Geriatric Nursing, Nursing Documentation, Healthcare Management
Education
Angelina College 1985 — 1986
Diploma, Nursing
Connextions August 2014 - Present
Hilton Grand Vacations August 2013 - Present
RE/MAX Showcase of Florida March 2013 - Present
CuraScript, Inc. An Express Scripts Co. June 2012 - December 2012
Chase May 2011 - May 2012
First Data Corporation July 2010 - April 2011
Universal Orlando May 2007 - June 2010
JHM Hotels January 2008 - January 2010
Publix Super Markets March 2006 - July 2007
Skills
Strategic Financial..., Real Estate, Financial Accounting, Customer Service, Selling, Contract Negotiation, Financial Analysis, Negotiation, Credit, Real Estate Transactions, Listings, Buyer Representation, New Home Sales, First Time Home Buyers, First Time Home Sellers, Leadership, Sales
Education
Valencia College 2008 — 2014
A.S Business Administration, Human Resources Management and Services
Watson School of Real Estate 2013 — 2013
Real Estate
Olympia High School 2004 — 2008
Westside Tech 2006 — 2007
Certification Pharmacy Technician
MetroWest Church of the Nazarene
The word of god.
Rite Aid Pharmacy December 2014 - Present
Connextions December 2013 - October 2014
CVS Caremark Corporation February 2013 - December 2013
The Home Depot February 2007 - May 2013
Skills
Cashiering, Retail Sales, Cash Register, Retail, Visual Merchandising, Inventory Management, Inventory Control, Customer Service, Data Entry, Store Management, Telephone Skills, Customer Satisfaction, Phone Etiquette, Store Operations, Cash Handling Experience, Microsoft Word, Shrinkage, Pharmacy Technicians, Pharmaceutical Industry, Pharmacology
Education
Brookstone College-Charlotte 2012 — 2013
diploma, Pharmacy Technician, 3.0
Blue Health Intelligence January 2013 - Present
Intelimedix January 2009 - January 2013
Connextions July 2004 - October 2008
Highmark Blue Cross Blue Shield February 1999 - June 2004
UPMC June 1988 - February 1999
Skills
Analytics, Data Mining, Healthcare, Statistics, Health Insurance, Predictive Analytics, SAS, Segmentation, Quality Of Care, Team Management, Program Management, Market Analysis, Leadership, Virtual Teams, Hospitals, SQL
Education
Carnegie Mellon University 1983 — 1984
M.S,, Policy Analysis (Econometrics), 6.9/9.0 (A-)
Carnegie Mellon University 1980 — 1983
B.S., Public Policy and Management, 3.3/4.0
OPTUM July 2012 - Present
Connextions 2012 - 2013
Dial-Global Radio Network -- formerly Jones Radio Network October 2005 - November 2008
RMDC 1988 - 1993
Aurora 1st Assembly of God 1986 - 1988
Skills
Health Insurance, Insurance, Life Insurance, Medicare, Small Business, Process Improvement, Healthcare, Broadcast, Team Building, Coaching, Training, Term Life Insurance, Fixed Annuities, Sales, Outlook, Disability Insurance, Budgets, Marketing, Leadership, Sales Management
Education
Bisys Education Service 2001 — 2003
Financial Services, SEC/FINRA Series 6 & 63
Central Bible College 1976 — 1980
Music, Composition and Arranging/Voice
Walgreens November 2014 - Present
Resort trader May 2014 - Present
1st Equity Title & Closing Services May 2012 - March 2014
Orlando Counseling Center January 2013 - February 2014
International Timeshare Network January 2010 - May 2012
Connextions January 2007 - February 2009
Skills
Sales, Sales Management, Medical Terminology, Medical Education, Medical Billing, Customer Service, Customer Satisfaction, Long-term Customer..., Medical Coding, Phone Etiquette, Multi Tasking, Customer Engagement, Appointment Scheduling, Front Office, Selling Skills, Telephone Skills, Data Entry, Receptionist Duties, Multi-line Phone, Filing, Customer Experience, Time Management, Invoicing, Call Centers, Highly detail oriented, Hiring, Employee Training, Office Administration, Process Scheduler, Customer Retention
Education
Everest University-North Orlando 2013 — 2014
Associate's degree, Medical Insurance Specialist/Medical Biller
Anthem College-Orlando 2010 — 2012
Associate's degree, Medical/Clinical Assistant
American Income Life Insurance Company July 2014 - Present
Connextions September 2011 - July 2014
Spherion September 2010 - May 2011
Skills
Data Entry, Sales, Insurance, Customer Service, Team Building, Leadership, Customer Retention, Outlook, Microsoft Word
Education
Bryant and Stratton College 2009 — 2011
Associate, Paralegal
Odyssey Creative January 2013 - Present
Professional Makeup Artistry November 2009 - Present
Cara Cosmetics Inc 2009 - 2011
Connextions 2005 - 2007
Skills
Video Production, Film Production, Live Event Producer, Makeup Artistry, Special Effects Makeup, Theatre, Events Coordination, Hospitality, Television, Photography, Feature Films
Education
International Dermal Institute 2010 — 2010
Post Graduate Scholarship, International Skin Care Techniques
Paul Mitchell the School-Orlando 2009 — 2010
Skin Therapist License, Aesthetician/Esthetician and Skin Care Specialist
4 His Purpose Ministries January 2013 - Present
4 His Purpose T Shirt Company May 2010 - Present
Connextions November 2010 - April 2012
Fed Ex Ground March 2008 - November 2010
FedEx Ground March 2008 - November 2010
Allstate Insurance Company May 2000 - June 2007
Skills
Training
Education
Strayer University-North Carolina 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Ashford University 2008 — 2012
Organizational Management
Ashford University
Business Administration/Organizational Management
Mutual of Omaha May 2014 - Present
Independent Insurance Agent October 2013 - Present
Cleveland Grant Madison LLC January 2013 - Present
American National Insurance May 2010 - Present
Aetna January 2009 - Present
Connextions July 2012 - January 2013
GNC Jurisdiction 2011 - 2012
Lincoln Heritage Life Insurance Co June 2010 - October 2011
Colonial Life June 2009 - March 2011
Carolinas Wealth Management Group June 2010 - February 2011
Skills
Account Management, Sales Management, Team Management, Corporate Communications, Public Speaking, Pastoral Care, Teacher Training, Employee Benefits, Management, Insurance, Health Insurance, Retirement Planning, Sales, Leadership, Marketing, Life Insurance, Medicare, Strategic Planning, Team Building
Education
Capella University 2011 — 2013
Master's degree, Health/Health Care Administration/Management
Marshall University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Connextions August 2012 - Present
NOVO 1 August 2010 - May 2011
Walmart January 2009 - December 2009
Skills
Customer Service..., Customer Satisfaction, Filing, Typing, Windows, Excels, Microsoft Office, Microsoft Word, Internet, Communicaitons, Spreadsheets
Education
Cedar Valley College 2008 — 2009
n/a, Mathematics/Music
Dallas Can Academy Charter School 2004 — 2005
High School Diploma, recommeded
Microsoft Corporation November 2010 - Present
Microsoft Corporation (Volt) September 2008 - October 2010
Connextions May 2007 - September 2008
Today's Audio/Video October 2006 - April 2007
Sunstates Security 2004 - August 2006
US Army 2001 - 2003
Skills
C#, Visual Studio, Scrum, XML, Microsoft SQL Server, Software Development, WCF, Agile Methodologies, ASP.NET, HTML, .NET, jQuery, TFS, ASP.NET MVC, JavaScript, Windows Azure, Software Engineering, Software Design, Object Oriented Design, Cloud Computing, LINQ, SQL, IIS, HTML 5, CSS, ADO.NET, Databases, Distributed Systems, Design Patterns, OOP, WPF, Visual C#, Web Services, Agile Project Management, Windows, Web Development, MySQL, Testing, Silverlight, SQL Server, CLR, CSS3, Sql Azure, Azure Storage, Azure Service Bus
Education
University of North Carolina at Charlotte 2007 — 2010
Bachelors of Science, Computer Science, Business
Central Piedmont Community College 2006 — 2007
Bachelor of Science (B.S.), Computer Science
Aflac, United Healthcare, Premera, Wellpoint May 2009 - Present
Connextions 2013 - 2015
Orange Country Republican Executive Committee 1998 - 2011
CFDD Orlando August 1989 - December 2009
Gencor Industries, Inc. September 2008 - January 2009
Wiginton Corporation February 2006 - May 2008
Collis Roofing, Inc. January 2004 - February 2006
Hughes Supply, Inc. January 1998 - December 2003
Magic Triangle, Inc. August 1989 - December 1997
Skills
Accounts Receivable, Credit, Credit Risk, Cash Flow, Bankruptcy, Arbitration & Mediation, Letters of Credit, Escheatment & UCC's, Forensic Accounting, Collecting a Recorded..., Government Procurement..., Financial Reporting, Payments, Financial Analysis, Negotiation, Credit Analysis, Excel, Supervisory Skills, Customer Relations, Accounting, Billing, Team Building, Coaching, Problem Solving, Word, Risk Management, Mentoring, Microsoft Office, Account Reconciliation, Customer Satisfaction, Contract Negotiation, Outlook, PowerPoint, Team Leadership, SOX, Analysis, Check Fraud, Credit Card Fraud, Microsoft Excel, Portfolio Management, Forecasting, Sarbanes-Oxley Act, Customer Service, Budgets, General Ledger, Invoicing, Finance, Sales, Management
Education
Valencia College 1980 — 2016
AS Accounting, General Studies, 3.625
National Association of Credit Management (NACM) 1988 — 2015
Certified Credit Executive, Accounting, Finance, Domestic & International Credit Concepts
University of Central Florida - College of Business Administration 1990 — 1991
Accounting
Asbury College 1982 — 1985
Bachelor of Science (BS), Chemistry / Biology, Pre-Med, 3.0
Oak Ridge High School 1976 — 1979
High School Diploma, General Studies
Rent-A-Center August 2015 - Present
Hertz October 2014 - August 2015
Lane Bryant July 2014 - September 2014
Arby's Restaurant Group, Inc. March 2014 - July 2014
Connextions June 2013 - March 2014
Kohl's Department Stores July 2012 - March 2014
Harbor Freight Tools February 2013 - May 2013
Books A Million August 2012 - November 2012
Best Buy June 2012 - July 2012
Catawba College January 2012 - May 2012
Skills
Customer Service, Graphic Design, Teaching, Journalism, Retail, Creative Writing, Time Management, Marketing, Facebook, Editing, Advertising, Public Speaking, Social Media, Social Networking, Music, Acting, Entertainment, Event Planning, PowerPoint, Public Relations, Microsoft Word, Microsoft Office, Photoshop, Leadership, Outlook, Spanish, Sales, Web Design, Team Leadership, Marketing Strategy, Management, Data Entry, Recording, Resume Writing, Critical Thinking, Composition, Music Production, Singing, Strategic Planning, Microsoft Excel, Higher Education, Teamwork, Research
Education
Catawba College 2007 — 2012
Bachelor of Arts (B.A.), Popular Music
'Self-Employed' June 2014 - Present
Currently Unemployed June 2013 - Present
Ultra skin wax center June 2014 - February 2015
Aym Technologies, LLC March 2012 - December 2012
Connextions August 2011 - April 2012
Carolina Copy 2009 - 2010
XP Events October 2005 - December 2009
Skills
Customer Service, Inventory Management, Customer Relations, 10 Key, Typing, Data Entry, Process Scheduler
Education
Regency Beauty Institute-Charlotte 2013 — 2014
cosmetologist, Cosmetology/Cosmetologist, General
Newton North High School 2001 — 2004
Diploma, Liberal Arts and Sciences, General Studies and Humanities, 9-12
MasTec Network Solutions 2013 - Present
Capital Bank (Capital Bank Financial Corp.) November 2011 - July 2013
PlumChoice January 2011 - August 2011
Connextions October 2009 - January 2011
H&R Block December 1999 - May 2010
3D Systems April 2008 - August 2008
LIFESPAN Resources September 2006 - February 2008
cmi solutions, inc, charlotte, nc October 2005 - July 2006
CIBER, Inc. January 2003 - October 2005
Family Dollar September 2002 - November 2002
Skills
System Administration, Network Administration, Active Directory, Windows Server, Microsoft Exchange, Instructional Skills, Help Desk Support, Technical Support, Troubleshooting, Software Installation, Citrix, Networking, Data Center, Security, Remote Desktop, XP, WAN, Microsoft Certified..., Windows 7, Windows XP
Education
University of South Florida - College of Business Administration
BA, Business Administration and Management, General
Broward Community College
AA, Accounting
Life an Health Producer April 2013 - Present
Connextions September 2011 - Present
Convergys November 2008 - August 2011
Skills
Customer Satisfaction, Call Center, Customer Service, Insurance, Sales, Process Improvement, Training, Team Building, Outlook, Data Entry, Account Management, Management, Leadership, Microsoft Excel, Microsoft Office, Vendor Management, Call Centers
Education
Aquinas College
Connextions October 2012 - Present
West Corporation May 2008 - October 2012
Bluegreen Vacations January 2008 - December 2008
GEICO January 2007 - January 2008
Skills
•Handle incoming calls..., •Arranged seminars by..., •Set targets for Sales..., •Monitored and..., •Planned the sales..., •Assessed..., •Maintained the daily..., •Daily tracked number..., •Excellent knowledge...
Education
American Public University System 2010 — 2012
Associate of Science (A.S.), Computer Database Management
Amazing Pictures, Colorvision April 2014 - April 2015
SeaWorld Orlando May 2012 - March 2015
Connextions July 2009 - November 2013
Westgate Resorts February 2007 - October 2008
Christian Care Medi-Share October 2005 - January 2007
Freeze Frame / Discovery Cove 2001 - 2004
Skills
Photography, Dreamweaver, Graphic Design, Photoshop, Adobe Creative Suite, Adobe Acrobat, Art Direction, Illustration, Image Manipulation, Microsoft Word, Creative Direction, PowerPoint, Brochures, Posters, Digital Photography, Direct Mail, Image Editing, Graphics, QuarkXPress, Employee Benefits, Branding & Identity, Multimedia, Layout, WordPress, Newsletters, Call Centers, Packaging, Desktop Publishing
Education
Art Institute of Philadelphia
Associate's degree, Commercial Art, Photography, Fashion Illustration
Nether Providence High School
Art, Business
Valencia Community College
Computer Graphics, General Studies
CONNEXTIONS-CVS Caremark October 2011 - March 2012
Connextions 2011 - 2012
Mid Carolina Cardiology January 2011 - February 2011
Burlington's Coat Factory October 2010 - January 2011
BURLINGTON’s COAT FACTORY – MATTHEWS October 2010 - January 2011
BURLINGTON’s COAT FACTORY – MATTHEWS October 2010 - January 2011
Camp Providence June 2009 - August 2009
Education
Kaplan College 2010 — 2011
College Diploma, Medical Billing/Coding Specialist
Kaplan College-Charlotte 2010 — 2011
Diploma, Medical Billing/Coding Specilaist, 3.35
Kaplan College
Eventus Solutions Group February 2015 - Present
eBay Enterprise June 2014 - February 2015
Innovar Solutions March 2013 - May 2014
Connextions February 2012 - July 2012
Kaiser Permanente January 2012 - February 2012
Western Union July 2004 - December 2011
First Data Corp July 2004 - September 2006
National Instruments September 1999 - October 2002
McKesson February 1999 - September 1999
Bank Of America 1989 - 1994
Skills
Call Centers, Leadership, Forecasting, Workforce Management, Avaya, Business Process..., Customer Experience, BPO, Coaching, Process Improvement, Call Center Development, IEX Total View, Project Planning, Executive Management, Strategic Planning, Organizational..., Change Management, CRM, Cross-functional Team..., Strategy, Business Analysis, Customer Satisfaction, Mentoring, Performance Management, Operations Management, Capacity Planning, Inbound Marketing, Customer Retention, Performance Improvement, Analytics, Metrics, Program Management, Critical Thinking, Executive Coaching, Master Scheduling, Multi-Site Operations, Multi-site Team..., Aspect, IVR, ACD, P&L Management, Contact Center..., Business Transformation, Financial Services, Offshoring, Operational Excellence, Vendor Management
Education
Anderson University
Music, Theology
New Haven High School 1980 — 1983
Revana / TeleTech December 2013 - Present
Connextions April 2011 - December 2013
Cornerstone Marketing Services September 2009 - March 2011
Connextions August 2008 - September 2009
PRC January 2006 - April 2008
PRC 2000 - 2006
Hancock Information Group (PRC) 1996 - 2000
Skills
Business Coaching, Project Management, Entrepreneurship, Lead Generation, Partner Management, Integrated Marketing, Telemarketing, Networking, Call Center, Sales, Management, Call Centers, Outsourcing, Customer Satisfaction, Strategic Planning, CRM, Team Building, Business Development, Cross-functional Team..., Sales Process, Customer Service, Account Management, B2B, Program Management, Coaching, Cold Calling, Customer Experience, Leadership, Customer Retention, Training, Vendor Management, Strategy, Sales Management, Selling, Enterprise Software, Analysis, Team Leadership, Salesforce.com, Marketing Strategy
Education
Auburn University 1982 — 1986
Connextions September 2012 - Present
New Haven Board of Education September 2009 - August 2010
St Francis of Lima September 2008 - January 2009
Skills
Social Services, Teaching, Program Development, Community Outreach, Staff Development, Curriculum Development, Special Education, Curriculum Design, Non-profits, Public Speaking, Psychotherapy, Grant Writing
Education
Albertus Magnus College 2008 — 2011
Social Service work, Education
Connecticut College
AA, Early Child growth and Development
Adecco Group February 2010 - Present
Berea College February 2008 - May 2009
Connextions November 2006 - May 2007
United States Marine Corps August 2002 - October 2006
Skills
Troubleshooting, Computer Hardware, Technical Support, Windows XP, Customer Service, Help Desk Support, Windows 7, XP, Microsoft Office, Team Leadership, Windows, Citrix, Data Recovery, Norton Ghost, Databases, Servers, Networking, Software Documentation
Education
Berea College 1999 — 2009
BA, Spanish Lit
LiSA Initiative August 2015 - Present
First Coast Multi-line Agency February 2014 - Present
Allstate December 2013 - Present
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield March 2013 - Present
Preferred Benefits Consultants September 2012 - February 2014
Connextions September 2011 - September 2012
The Help Network Inc. 2003 - 2010
The Marrison Group 1990 - 1995
Skills
English, Outlook, Strategic Planning, Insurance, Employee Benefits, Mortgage Lending, Loans, Accident, Healthcare, Critical Illness, HIPAA, Access, Brokers, Medicare Part D, Call Centers, Health Policy, Data Entry, Sales
Education
Bauder College 1986 — 1988
Hotel, Motel, and Restaurant Management
Broward College 1984 — 1986
Dietetic Technician
DIRECTV February 2014 - July 2014
Connextions June 2013 - December 2013
Xerox August 2010 - May 2011
Gary Housing Authority June 2009 - October 2010
d'Escoto, Inc February 2009 - June 2009
NEXCEN Franchise Management April 2006 - September 2007
Nokia's Networks business August 2005 - March 2006
Skills
Payroll, PeopleSoft, Financial Reporting, Accounts Receivable, Management, QuickBooks, Microsoft Office, Human Resources, Creative Writing, Accounts Payable, Marketing Strategy, Microsoft Excel, Administration, Public Speaking, Microsoft Word, Proposal Writing, Copywriting, Accounting, Account Management, Great Plains Software, Marketing Communications, Office Administration, Online Research, Sales, SAP, Speech Writing, Account Reconciliation, Strategic Consulting, Internet Explorer, Microsoft Office 2007, Recruiting, Logistics, Customer Service, Baking, Writing, Report Writing, accounting systems, Accruals, Fixed Asset Management, Bank Reconciliation, Business Intelligence, HR Consulting, Long-term Customer..., Corporate Financial..., Front Office, Peachtree, Oracle Applications, Siebel 7.x, Order Management, Quote Preparation
Education
Ball State University 1994 — 1998
Bachelor of Science (B.S.), Communication, Journalism, and Related Programs
Emerson School for Visual & Performing Arts
Simple Beauty Fashions October 2013 - Present
Connextions September 2011 - May 2012
Skills
Sales, Business Planning, Customer Service, Microsoft Office, Team Building, Marketing Strategy, Marketing, Customer Satisfaction, Team Leadership, Account Management
Education
Ashford University
Penn Foster Career School
JEWELRY REPAIR AND DESIGN, JEWELRY REPAIR AND DESIGN
Integrated Business Software July 2014 - Present
Universal American May 2011 - July 2014
Careershop Inc April 2008 - May 2011
Connextions February 2006 - June 2007
Telespectrum April 1999 - June 2005
CFS Commercial Financial Services March 1998 - November 1998
Skills
Applicant Tracking..., AJAX, LINQ, Customer Relations, ASP, IIS, .NET, ASP.NET, SQL Server, VB.NET, ADO.NET, C#, Web Services, Server Architecture, XML, Databases, Windows, JavaScript, Linux, Visual Studio, Microsoft SQL Server, Teamwork, Crystal Reports, Oracle, Software Project..., Scrum, Business Intelligence, TFS, HTML 5, SDLC, CRM, Integration, T-SQL, HTML, Visual Basic, SharePoint, Software Development, Agile Methodologies, SOA, Database Design, PL/SQL, Web Development, SQL, CSS, ASP.NET MVC, SSRS, Requirements Analysis, Unix, VBScript, jQuery
Education
Acharya Nagarjuna University 1992 — 1995
MCA (Masters in Computer Applications), Computer Science
Mahatma Gandhi University 1989 — 1992
BCom (Bachelor of Commerce), Commerce and Accounting
Towers Watson's OneExchange April 2015 - Present
UIG United Insurance Group April 2014 - Present
Children and Family Services March 2014 - May 2014
Connextions July 2013 - March 2014
Joshua Blessings, Inc August 2003 - July 2013
Aflac October 2012 - 2013
Bluegreen Corporation May 2011 - October 2012
ChristianStronghold Church April 2010 - October 2010
Skills
Grant Writing, research, analyical,..., Recruiting, Community Outreach, Customer Service, Microsoft Word, Writing, Team Leadership, Collaboration, Capacity Building, Governance, Advocacy, Problem Solving, Strategic Planning, Program Development, Networking, Facilitators, Training, Management, Leadership, Budgets, Policy, Analysis, Program Management, Fundraising, Nonprofits, Grants, Research, Marketing Strategy, Public Speaking, Sales, Government, Team Building, Organizational..., Conflict Resolution, Event Management, Public Relations, Proposal Writing, Staff Development, Volunteer Management, Coaching, Social Networking, Administration, Workshop Facilitation, Data Entry, Public Policy, Healthcare, Social Media, Motivational Speaking, Project Planning
Education
Bellevue University 2011 — 2012
Master's degree, Public Administration, 3.77
Bellevue University 2009 — 2010
BS, Human & Social Service Administration, 3.74
Oral Roberts University 2000 — 2005
none, Christian Care and Counseling
Heartland Payment Systems June 2015 - Present
US Army Corps of Engineers 2010 - 2014
Connextions 2008 - 2009
MKM Machine Tool Co., Inc 2006 - 2008
Skills
Photoshop, Adobe Creative Suite, Graphic Design, Web Design, Time Management, Adobe Design Programs, InDesign, Microsoft Excel, Mobile Applications, Photography, Adobe Acrobat, Microsoft Word, PowerPoint, Adobe Muse, Illustrator
Education
Ivy Tech Community College-South Central
Associate of Applied Science (A.A.S.), Visual Communications Graphic/Web Design
Indiana Wesleyan University
Bachelor of Science (B.A.), Business Administration
Prosser School of Technology
Certificate in Multimedia Graphics, Graphic Design
Ajilon January 2015 - Present
Xerox June 2014 - December 2014
Randstad September 2013 - February 2014
Aon Hewitt June 2013 - June 2013
Randstad August 2012 - January 2013
Connextions August 2011 - January 2012
iQor January 2010 - November 2010
Skills
Customer Service, Call Centers, Customer Satisfaction, Workforce Management, BPO, Customer Experience, Technical Support, Data Entry, Troubleshooting, Customer Retention, Telephone Skills, Process Improvement, Contact Centers, Outlook, Microsoft Office, Team Building
Education
Kaplan College-Charlotte 2012 — 2012
ECPI College of Technology 2006 — 2009
Diploma, Medical Adminisration
Sprint April 2013 - August 2013
Quality Lawn and Construction June 2008 - August 2013
Connextions July 2012 - December 2012
PRC, LLC May 2006 - May 2008
Skills
Microsoft Office, Group Training, Customer Satisfaction, Organizational..., Human Resources, Appointment Scheduling, Curriculum Design, Communication, Social Networking, Training, Social Media Marketing, Marketing, Event Management, Leadership, Event Planning, Customer Service, Team Building, Social Media, Sales, Strategic Planning, Management, Microsoft Word, Microsoft Excel, Time Management, PowerPoint, Coaching, Public Speaking, Marketing Strategy, Data Entry
Education
Anthem College-Denver 2011 — 2012
Certificate, Medical/Clinical Assistant
Taos September 2015 - Present
St. Luke's Health System May 2013 - September 2015
St. Luke's Health System December 2012 - May 2013
Bodybuilding.com March 2012 - December 2012
Volt Workforce Solutions October 2011 - March 2012
Connextions May 2011 - October 2011
Voyage Healthcare September 2008 - May 2011
Kirkwood Consulting June 2010 - October 2010
Health Edge Staffing March 2008 - September 2008
Alegiant Services May 2003 - March 2008
Skills
Management, Talent Acquisition, Recruiting, Sourcing, Strategic Consulting, Leadership, Human Resources, Interviews, Internet Recruiting, Technical Recruiting, Staffing Services, Temporary Staffing, College Recruiting, Onboarding, Permanent Placement, Temporary Placement, Business Development, Team Building, Team Leadership, Vendor Management, Networking, Employee Benefits, Consulting, Sales, Cold Calling, Screening, Customer Retention, Training, Account Management, Information Technology, Employee Training, Contract Recruitment, Employee Relations, Resume Writing, Time Management, Performance Management, Hiring, Enterprise Software, Benefits Negotiation, Talent Management, E-commerce, SDLC, Project Planning, Lead Generation, Healthcare, CRM, Social Networking, Coaching, Strategy, Employee Engagement
Education
Monmouth College 2001 — 2003
Education
Boise State University
Bachelor's degree
Focus Staff April 2015 - July 2015
Connextions November 2013 - December 2014
Education
Red Oak High School 2006 — 2010
Diploma
Cedar Valley College
Film/Video and Photographic Arts
Longbow April 2012 - Present
International Cruise & Excursions, Inc. October 2013 - April 2015
Grand Pacific Resorts, Hilton Grand Vacations Club at MarBrisa December 2012 - December 2013
Connextions October 2011 - December 2012
Marriott Vacation Club International April 1996 - April 2012
Skills
Budgeting, Policy, Operational Efficiency, Strategic Planning, Telemarketing, Forecasting, Call Center, Team Building, Cost Containment, Outbound, Inbound, Coaching, Problem Solving, Planning, P&L, Change Management, Operations Management, Mentoring, P&L Management, Compliance, Team Leadership, Cross-functional Team..., Leadership Development, Organizational..., Sales Management, Performance Management, Business Strategy, New Business Development, Process Improvement, Fundraising, Program Management, Budgets, Call Centers, Recruiting, Leadership, Customer Retention, Training, Sales Operations, Hiring, Direct Sales, Management, Sales, Business Planning, Outsourcing, Analysis, Talent Management, Customer Satisfaction, Executive Management, Account Management, CRM
Education
California State University-Fresno 1978 — 1979
Master's degree study, Public Administration, Business
California State University-Fresno 1974 — 1976
Bachelor of Science, Criminalistics
College of the Sequoias 1972 — 1974
AA, Sociology
Lincoln Financial Group February 2010 - March 2015
Connextions February 2008 - February 2010
Self Employed January 2007 - February 2008
Connextions August 2005 - January 2007
Motorcycle Accessories Wharehouse February 2005 - August 2005
US Army September 2000 - September 2004
Skills
Insurance, Employee Benefits, Life Insurance, Health Insurance, Term Life Insurance, Underwriting, Brokers, 401k, Retirement, Disability Insurance, Benefits Administration, Strategic Planning, Team Building, Health Savings Accounts, Customer Service
Education
Bellevue University 2012 — 2014
Bachelor's degree, Business, 3.5 GPA
Kings College and Seminary 2007 — 2009
Certificate of Ministry, Ministry
TwentyFourSeven Leadership Academy 2004 — 2005
Dipolma, Leadership
Prime Therapeutics January 2015 - Present
Prime Therapeutics February 2014 - Present
Catamaran April 2012 - February 2014
Connextions June 2010 - April 2012
Skills
Customer Service, Insurance, Health Insurance, Leadership, Microsoft Excel, Medicare, Employee Benefits, Call Centers, Healthcare, Claim
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management
University of Central Florida 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Legal Studies
Bethune-Cookman University
Optum Global Solutions March 2015 - Present
Optum September 2013 - March 2015
Connextions December 2012 - September 2013
Wallace & Graham, P.A. June 2011 - February 2012
Epixtar February 2005 - August 2010
TeleSpectrum Worldwide October 2001 - February 2005
Telespectrum January 1999 - October 2001
Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations
Education
Central Piedmont Community College 2012 — 2014
Associate in Applied Science, Health Information Technology
Catawba College 1996 — 2000
Bachelor of Arts in Music Industry, Music Industry
Catawba College 1996 — 2000
Bachelor of Arts, English; Literature
Tidewater Community College 1994 — 1996
English, Philosophy
Healthfirst January 2015 - Present
Connextions January 2014 - January 2015
Canon Business Process Services, Inc. March 2013 - January 2014
Xerox June 2012 - March 2013
TechSaga Corp May 2011 - May 2012
Borders July 2010 - May 2011
Adecco Group September 2008 - July 2010
Symcor July 2006 - June 2008
Skills
Attrition, Microsoft Excel, Spreadsheets, Outlook, Data Entry, Telephone Skills, Fax, Customer Service, Databases, Invoicing, PeopleSoft, Computer Hardware, Windows XP, Access, SAP, Printers, 10 Key, Lotus Notes, Scanners, Microsoft Office 2007, Filing, Microsoft Word, 10 Key Touch, PowerPoint, Sorting, PC, File, Viseo, Indexing, Switchboard, Dispatcher for..., UPS Worldship, Receptionist Duties, Book Binding, Document Preparation, Pitney Bowes Stamp..., SendSuite Xpress, Auditing, Microsoft Office, IEX
Education
Ashford University 2010 — 2011
Bachelor of Arts (BA), Accounting, 3.75
University of Central Florida 2002 — 2003
3.5
Centene Corporation November 2014 - Present
Chase 2014 - November 2014
Dial America Marketing August 2013 - October 2014
INDEPENDENT HEALTH AGENT August 2013 - February 2014
Connextions January 2013 - August 2013
Connextions August 2011 - May 2013
Safelite AutoGlass February 2007 - June 2011
Limited Brands February 2005 - February 2006
Abercrombie & Fitch August 2004 - February 2005
Skills
Microsoft SQL Server, Business Analysis, Oracle, Troubleshooting, Systems Analysis, Windows Server, XML, Cognos, Web Services, System Administration, Mainframe, SharePoint, Health Insurance, Visual Basic, Process Improvement, Software Documentation, Analysis, Data Migration, Databases, Access, Training
Education
Central Ohio Technical College 2015 — 2019
Nursing
The Ohio State University
County of LA Dept. of Beaches & Harbor through AppleOne December 2014 - Present
AppleOne Employment Services November 2014 - December 2014
JPMorgan Chase May 2014 - July 2014
JPMorgan Chase April 2014 - May 2014
JPMorgan Chase March 2011 - April 2014
JPMorgan Chase January 2011 - May 2011
Connextions July 2010 - January 2011
Connextions May 2009 - July 2010
Connextions July 2006 - May 2009
Connextions March 2006 - July 2006
Skills
Leadership, Training, Management, Sales Management, Teamwork, Mentoring, Interviews, Time Management, Team Building, Human Resources, ADP Payroll, Organization, Multi Tasking, Conflict Management, Sales, Credit, Loans, Consumer Lending, Call Centers, Finance, Customer Service, Financial Services, Cross Selling, Banking, Research, Analysis of Research, APA format, Appointment Scheduling, Filing, Personnel & Payroll..., Microsoft Excel, Outlook, Microsoft Office, Coaching, FMLA, Workers Compensation, Policy Creation, HRIS Database Management, Training Coordination, Ordering Office Supplies, New Hire Orientations, Government
Education
American Public University System 2014 — 2016
Master's Degree, Human Resource Management, Current GPA 4.0
University of Central Florida 2003 — 2005
Bachelor of Business Administration (BBA), Marketing
Valencia community college 2000 — 2003
Associate of Arts (AA), General Studies
St. John's Business Solutions February 2011 - Present
DaVita Kidney Care July 2015 - Present
HealthFair September 2014 - December 2014
Connextions 2010 - January 2011
Skills
Recruiting, Social Media, Marketing, Talent Acquisition, Customer Service, Social Media Marketing, Advertising, Cold Calling, Social Networking, Technical Recruiting, Microsoft Office, Sales, Applicant Tracking..., Sourcing, Marketing Communications, Employee Relations, Event Planning, Online Advertising, Leadership, Team Building, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Training, Time Management, Team Leadership, Business Development, Customer Retention, Public Speaking, Coaching, Hiring, Management, Customer Satisfaction, Interviews, Onboarding
Education
Adventist University of Health Sciences 2015 — 2017
Bachelor of Science (BS), Registered Nurse
CNA Training Inc 2014 — 2014
CNA, Nursing Assistant
Service Corporation International May 2014 - Present
Service Corporation International April 2013 - May 2014
Connextions 2012 - May 2014
Best Buy September 2010 - February 2012
Cedar Fair Entertainment Company May 2008 - September 2010
Best Buy October 2008 - May 2010
Indiana State University August 2007 - May 2008
Skills
Work Ethic, Organization, Prompt, Determination to Succeed, Learning Quickly, Enthusiast, Professional..., Friendly Personality, Empathy, Time Management, Social Skills, Goal Oriented, Customer Service, Microsoft Word, Customer Satisfaction, Leadership, Training, Team Leadership, Event Planning, Filing, Strategic Planning, Public Speaking, Sales, Public Relations, Microsoft Office
Education
Mid-America College of Funeral Service 2010 — 2011
Bachelor of Science (BS), Funeral Service and Mortuary Science
Ivy Tech Community College 2008 — 2010
Registered Nursing/Registered Nurse and Mortuary Science/Funeral Services
Indiana State University 2006 — 2008
Registered Nursing/Registered Nurse
NuView IRA July 2014 - Present
LAMCO Advisory Services, Inc. January 2011 - December 2013
Connextions November 2009 - December 2010
Education
Barry University 2004 — 2008
B.S., Professional Administration
Nationwide Insurance July 2014 - Present
Colorado Farm Bureau August 2013 - August 2014
Connextions July 2012 - June 2013
ASF International July 2011 - June 2012
STAPLES, INC March 2006 - February 2010
VESTAL ENGINEERING, INC August 2003 - October 2005
Cochlear August 1990 - August 2003
Skills
Coordination, Performance Improvement, Team Building, Customer Service, Strategic Planning, Call Center, Leadership, Contract Negotiation, Contract Management, Coaching, Training, Budget, Inventory Management, Account Management, Negotiation, Public Speaking, Team Leadership, Microsoft Office, Microsoft Excel, Sales Management, Cross-functional Team..., Call Centers
Education
Coursera
Selling Skills and Sales Operations
Arapahoe Community College
Coursework, International Business and Music
University of Northern Colorado
Coursework, Music
Lowe's Home Improvement March 2013 - Present
Wells Fargo August 2012 - November 2012
Bank of America 2011 - 2011
Vanguard November 2009 - January 2010
Kinetic Concepts August 2009 - November 2009
City of Charlotte January 2009 - April 2009
Vanguard October 2008 - January 2009
Connextions May 2008 - October 2008
Dubicki, Camassar, & Simonson May 2007 - August 2007
Skills
Micorsoft Excel, Microsoft Word, Outlook, Computer Hardware, Windows 7, Windows XP Pro, Software
Education
Appalachian State University 2009 — 2011
Master's degree, Political Science and Government, 3.5
Western Carolina University 2003 — 2007
Bachelor's degree, Political Science and Government, 3.3
CDP Orlando 2014 - Present
Pandera Systems April 2013 - February 2014
Jburton Design (Freelance) January 2007 - January 2014
My Florida Regional MLS February 2013 - February 2013
Florida Technical College November 2012 - February 2013
Connextions January 2010 - August 2012
Connextions January 2010 - January 2010
AtlantaJamz Street Magazine October 2009 - October 2009
Digital-21 Media September 2009 - September 2009
Spa Sydell June 2009 - September 2009
Skills
Photoshop, Illustrator, InDesign, Dreamweaver, Web Design, User Interface Design, CSS, SEO, HTML 5, XHTML, jQuery, CMS, Advertising, PHP, Graphics, CSS3, Front-end, Adobe Creative Suite, Mac, Graphic Design, Information Architecture, Email Marketing, Corporate Branding, WordPress, Adobe Fireworks, Wireframes, OS X, Content Management, User Experience, Layout, Flyers, Branding, Multimedia, Vector Illustration, Google Analytics, Typography, Creative Direction, Business Cards, Corporate Identity, User Interface, Video Editing, Brand Development, Brochures, Image Manipulation, Posters, Image Editing, Social Media, Logo Design, Web Development
Education
Connextions 2015 — 2019
HIPPA Certification, Customer Service Support/Call Center/Teleservice Operation
Art Institute of Atlanta 2007 — 2009
Associate of Arts (AA) Web Design, Web Design/ Interactive Media
Recruit Training Command (Navy Bootcamp) 2003 — 2003
Military Operations, Navy/Marine ROTC, Naval Science and Operations
Louisiana Tech University
Course work towards Bachelor of Fine Arts, Graphic Design
Contract Attorney July 2014 - August 2014
Morris Hardwick Schneider, LLC February 2012 - August 2013
Connextions May 2010 - April 2012
Office of the State Attorney May 2008 - August 2008
Hammons, Longoria, and Whittaker, P.A. May 2007 - August 2007
Skills
Criminal Law, Employment Law, Accounting, Legal Research, Contract Law, Litigation, Creditors' Rights, Property Law, Hearings, Foreclosures, Westlaw, Legal Issues, Civil Litigation, Legal Writing, Trials, Legal Documents
Education
Barry University - Dwayne O. Andreas School of Law 2006 — 2009
Juris Doctor, Law
Florida State University 2002 — 2006
Bachelor of Science, Accounting and Finance
Self-Employed January 2006 - Present
TipTop Websites Ltd April 2008 - June 2010
UNC Kenan-Flagler Business School March 2006 - June 2006
UNC Kenan-Flagler Business School September 2004 - May 2005
Connextions May 2002 - May 2004
MarketVision Gateway / Research Inc. May 2001 - May 2004
Hostelling International USA June 1997 - March 2001
Skills
WordPress, HTML, CSS, FTP, Domain Registration, Atahualpa
Education
Slippery Rock University of Pennsylvania 1991 — 1993
California University of Pennsylvania 1991 — 1991
Eleven21 Media January 2013 - Present
Jim Austin TV July 2012 - Present
Capital Financial Partners - TX January 2014 - September 2014
Connextions August 2013 - April 2014
Movies Through Music 2014 - 2014
Nationstar Mortgage September 2009 - March 2012
Access Media 2008 - 2008
Skills
Health Insurance, Small Business, Sales, Video Production, Television Studio..., Video, Camera, Business Networking, Post Production, Editing, Broadcast, Final Cut Pro, Video Editing, Videography, Music Videos, Recording, Sound, Studio Recording, Studio Lighting, Budget, Life insurance, Adobe Creative Suite
Education
Art Institute of Dallas 2010 — 2011
Associate of Applied Science, Video Production
The Art Institute of Dallas Dec. 2011 2010 — 2011
Associate of Applied Science, Video Production
University of North Texas Dec. 2008 2005 — 2008
Bachelors of Arts, Radio, Television, and Film
Connextions October 2013 - January 2014
NCO/Protocol Global Solutions October 2009 - August 2013
David Wayne Anthony Ins March 2006 - March 2008
State Farm Insurance August 1998 - September 2005
Bateman, Gordon & Sands, Inc. January 2003 - January 2005
Skills
Insurance, General Insurance, Health Insurance, Property, Umbrella Insurance, Life Insurance, Casualty Insurance, Term Life Insurance, Liability, Commercial Insurance, Disability Insurance, Fixed Annuities, Whole Life, Homeowners
Education
Broward Community College 1979 — 1982
none achieved, Business Managment
Maryville College 1977 — 1978
none achieved, Music - Performance Studies
Diversified Service Options January 2014 - Present
Liquid Analytics August 2011 - October 2013
NorthgateArinso June 2010 - August 2011
Convergys November 2003 - June 2010
Connextions 2003 - 2003
Affina February 2000 - December 2002
Red Roof Inns July 1985 - February 2000
Skills
Vendor Management, Agile Methodologies, Leadership, Integration, Strategic Planning, Program Management, Management, Outsourcing, SQL, Enterprise Architecture, SDLC, Cloud Computing, Business Intelligence, Business Process, Software Development, Process Improvement, Java, ERP, Business Analysis, IT Strategy, Enterprise Software, Requirements Analysis, SaaS, Solution Architecture, PMP, CRM, Quality Assurance, Disaster Recovery, Software Project..., Business Process..., IT Management, Unix, Business Development, Security, Data Warehousing, Big Data, Cassandra
Education
Capital University 1981 — 1985
Bachelor's degree, Double major: Computer Science and Spanish
Samuel's Car Service September 2012 - Present
Connextions August 2013 - February 2014
BEARCOM WIRELESS September 1991 - September 2010
Bearcom Wireless September 1991 - September 2010
Skills
Customer Service, Customer Retention, Direct Sales, Account Management, Customer Satisfaction, Sales Operations, Strategic Planning, Selling, Telecommunications, Budgets, Sales, Sales Management, Wireless, Team Building, Sales Process, Contract Negotiation, Customer Relations, Active Directory, ERP, Team Leadership, Budget Management, Solution Selling, Salesforce.com, CRM, Team Management, Operations Management, Team trainer, Office Administration, Cross-functional Team..., Customer Service...
Education
Everest College-Dallas 2012 — 2013
Medical Administrative/Executive Assistant and Medical Secretary, A
ATI Career Training Center-Dallas 1990 — 1991
certificate, Business
Avalon Jr. Sr. High 1963 — 1970
Academic diploma
JPMorgan Chase June 2013 - Present
Mye-Dash Consulting, Incorporated July 2008 - Present
Sears Home Improvement Products March 2007 - March 2013
Connextions 2005 - 2007
Third Party Verification, Inc (3PV) 2004 - 2005
Westgate Resorts 2003 - 2003
PRC 1999 - 2003
Skills
Call Center, Vendor Management, Team Building, Process Improvement, Workforce Management, Operations Management, Project Management, Team Leadership, Customer Experience, Program Management, Inbound Marketing, Customer Satisfaction, Customer Service, Change Management, Training, Coaching, Strategic Planning, Performance Management, Business Analysis, Call Centers
Education
Ambassador University 1992 — 1995
St. Petersburg College 1990 — 1991
Methodist University 1989 — 1990
Moore Medical Group April 2014 - Present
I.C.E International Cruise & Excursions November 2013 - April 2014
Banco do Brasil December 2010 - July 2013
Connextions May 2010 - December 2010
Days Inn May 2008 - June 2010
Quality Inn and Suites and Wingate Inn March 2007 - November 2007
CellCity Communications January 2006 - September 2006
Raytheon May 2002 - August 2005
Skills
Guest Service, Front Office, Guest Satisfaction, Hotel Management, Customer Service, Computer Hardware, Computer Maintenance, ADP Payroll, Workforce Planning, Workforce Training, Customer Satisfaction, Banking, Training, Microsoft Excel, Analysis, Human Resources, Portuguese, Microsoft Word, Spanish, Employee Benefits, Management, Access
Education
CTCF 1988 — 2001
Computer Technician, Information Technology
Seminole State College of Florida
Associate of Arts (A.A.), Human Resources Management and Services
Centralized Showing Service February 2013 - Present
Connextions August 2011 - March 2012
iQor 2007 - 2008
Sprint Nextel 1999 - 2001
Pepsi Bottling Group 1998 - 2000
American Express 1991 - 1996
Skills
Customer Service, Customer Satisfaction, Call Center, Team Building, Training, Performance Management, Operations Management, Process Improvement, Workforce Management, Customer Experience, Customer Retention, Leadership, Team Leadership, Management, Call Centers, Sales Operations, Sales, Employee Training, Quality Assurance, Time Management, Coaching, Recruiting, Employee Relations, Leadership Development, Cross-functional Team..., Hiring, Outlook, Call Center Development, Team Management, Conflict Resolution, Interviews, Telecommunications, Employee Engagement, Project Management, Onboarding, Talent Acquisition, Sales Management, Payroll, Organizational..., Vendor Management, Microsoft Office, Networking, Analysis, Account Management, Troubleshooting
Education
Ashford University 2011 — 2012
Orginizational Management
University of Phoenix 2010 — 2011
Buisness Management
Central Piedmont Community College 2008 — 2009
Paralegal Technoligies
University of Cosmetology 1998 — 1999
Cosmetology/Cosmetologist, General
Southeastern Community College 1990 — 1991
Business Administration and Management, General
Connextions vonage tech supportIBM2007 - Present
Skills
Windows, Troubleshooting, Computer Hardware, Customer Service, WAN, Account Management, Cisco Technologies, SharePoint, TCP/IP, Software Documentation, Active Directory, Switches, XP, Windows 7, Network Administration, Windows Server, Technical Support, Call Center, Program Management, Software Installation, System Administration, Network Security, Call Centers, Microsoft Exchange, Help Desk Support, Operating Systems, Disaster Recovery, DNS, Networking, VPN, Routers, Security, Windows XP, Servers, VMware, Data Center
Education
Appalachian State University 1973 — 1976
BS MA, PHYSICAL EDUCATION
high school
TeleTech April 2015 - Present
Optum July 2010 - April 2015
Connextions July 2010 - January 2014
Extend Health January 2010 - July 2010
Extend health January 2009 - January 2010
Extend Health March 2008 - January 2010
Blue Cross Blue Shield of Florida 2005 - 2007
Skills
Health Insurance, Medicare, Call Center, Employee Benefits, Insurance, Process Improvement, HIPAA, Call Centers, Strategic Planning, Managed Care, Leadership, Training, Healthcare, Vendor Management, Account Management, Benefits Administration, Performance Management
Education
Baylor University 1991 — 1995
BA, Communications
Baylor University
Strayer University December 2013 - Present
Strayer University September 2013 - December 2013
Fortis College 2012 - September 2013
Workforce Central Florida April 2012 - November 2012
Southern Technical College May 2009 - June 2011
Florida Technical/Southern Technical College January 2008 - May 2009
Everglades University February 2007 - December 2007
Connextions 2005 - 2006
International Academy of Design and Technology January 2004 - March 2005
Full Sail University June 2003 - December 2004
Skills
Curriculum Development, Staff Development, Public Speaking, Coaching, Teaching, Team Building, Leadership Development, Customer Service, Leadership, PowerPoint, Instructional Design, Marketing, Curriculum Design, Teachers, Resume Writing, Management, Admissions, Higher Education, Student Affairs, Organizational..., Strategic Planning, Training, Career Counseling, Community Outreach, Adult Education, Enrollment Management, Career Development, CampusVue, Program Development, Retaining Customers, Distance Learning, Student Recruiting, Academic Administration, Student Financial Aid, E-Learning, Campus, College Teaching, Accreditation, Faculty Development, Academic Advising, Educational Leadership, Student Engagement, Higher Education..., Admissions Counseling, Instructional Technology, Student Development, Conflict Resolution, Academia, Courses, Student Counseling
Education
Capella University 2013 — 2016
Doctor of Education (Ed.D.), Adult Education
Barry University 2001 — 2003
Master of Science in Education (M.S.), Human Resources Development and Administration
Barry University 1994 — 1996
Bachelor of Liberal Studies, Behavioral Sciences
South Carolina State University 1985 — 1987
Social Welfare
Valencia Community College 1983 — 1985
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
University of Central Florida
University of Central Florida
Connextions July 2007 - Present
Wilsons The Leather Experts 1981 - 1996
Wilsons Leather 1981 - 1996
Skills
Process Improvement, Forecasting, Sourcing, Materials Management, Customer Satisfaction, Project Management, Procurement, Performance Management, Inventory Management, Budgets, Contract Management, Analysis, Purchase Orders, Cross-functional Team..., Contract Negotiation, Strategic Planning
Education
Northwestern College 1994 — 1995
Organizational Administration, Accounting and Business/Management
Alexandria Technical College
Associate's degree, Accounting
BMW Group November 2014 - Present
Hewlett-Packard March 2014 - October 2014
Cisco Systems September 2012 - March 2014
Apple Inc. September 2010 - March 2012
Connextions October 2007 - September 2010
Wachovia, A Wells Fargo Company June 2007 - October 2007
Skills
Data Center, CCNA, Cisco Technologies, Cisco Routers, Wireless Networking, Cisco IOS, LAN-WAN, Microsoft Office, Troubleshooting, Cisco Call Manager, Help Desk Support, TCP/IP, VLAN, Network Administration, Cisco Wireless, Routers, CompTIA A+ Certification, OS X, Active Directory, CCNP Certified, OSPF, BGP, Unified Communications, Frame Relay, Windows 7, Windows Server, Software Installation, Technical Support, VRRP, GLBP, HSRP, OSPFv3, Unity Connection, CompTIA Network+, VLSM, Access Control Lists..., EIGRP, Routing Protocols like..., Cisco Routing &..., Mac OS X, Spanning Tree, Cisco Nexus, Network Load Balancing, Firewalls, CCNP, ITIL
Education
Capella University 2008 — 2010
Bachelor, Information Technology Project Management
Langside College 2000 — 2004
Associate's degree, Software Development
Optum August 2013 - Present
Connextions February 2010 - August 2013
Connextions July 2008 - July 2010
Connextions January 2006 - July 2008
Zaxby's Franchising, Inc. May 2001 - August 2005
Skills
Call Centers, Team Leadership, Leadership, Management, Coaching, Customer Service, Outlook, Team Building, Process Improvement, Strategic Planning, Customer Retention, Troubleshooting, Software Documentation, Customer Satisfaction, Training, Account Management
Education
American InterContinental University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 4.0
American InterContinental University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CTB/McGraw-Hill April 2014 - June 2014
CTB/McGraw-Hill April 2013 - June 2013
Connextions April 2012 - December 2012
Keller Graduate School of Management January 2011 - October 2012
Orlando Eye Consultants November 2009 - December 2009
Florida Hospital Winter Park 2008 - 2008
Skills
Higher Education, Teaching, Research, Public Speaking, Microsoft Office, Teamwork, Healthcare Management, Leadership Development, Community Outreach, Strategic Planning, Event Planning
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Masters in Public Administration, Health/Health Care Administration/Management
Florida Institute of Recording, Sound, and Technology 2009 — 2009
Audio Engineering Certificate, Audio Engineering/Music Production
University of Florida 2002 — 2007
Bachelor of Science, Health Education
Advanced Call Center Technologies May 2014 - Present
Connextions July 2013 - February 2014
Advanced Call Center Technologies January 2013 - July 2013
Acquinity Interactive May 2011 - December 2012
LiveOps October 2007 - November 2011
K-Designers March 2007 - September 2007
Ameriwest Financial August 2000 - August 2006
K-Designers August 2000 - August 2001
Discovery Call Center Solutions October 1996 - August 2000
Skills
Call Center, Lead Generation, Account Management, Direct Response, Process Improvement, Team Building, Customer Acquisition, Call Center Development, Workforce Management, Customer Experience, B2B, Operations Management, Training, Call Centers, Project Management, Leadership, Direct Marketing, Start-ups, Performance Management, Sales, Telemarketing, Customer Retention, Strategic Planning, Enterprise Software
Education
American River College 1995 — 1997
Tranzact Insurance Solutions LLC August 2014 - Present
Colonial Life November 2012 - Present
Insphere Insurance Solutions May 2012 - Present
AlliedBarton Security Services/WellsFargo May 2005 - Present
Bank of America October 1993 - April 2015
Connextions 2011 - 2014
CMS SChools November 2007 - August 2013
StepSaver Program 2012 - 2012
NAA Group Belliare Agency 2011 - 2012
Ashford Academy October 2010 - June 2011
Skills
Call Center, Telemarketing, Customer Relations, Customer Service, Microsoft Office, Insurance, Training, Recruiting, Policy, Medicare, Account Management, Leadership, Health Insurance, Sales, Access, Health Care Reform, Term Life Insurance, Data Entry, Customer Satisfaction, Long Term Care Insurance, Coaching, Life Insurance, Disability Insurance, Call Centers, Public Speaking, Team Building, Management, Sales Management, Time Management, Outlook, Small Business
Education
Grand Canyon University 2009 — 2014
Educational and Special Education, Education
Ashford University 2008 — 2011
Associate, Educations
Central Piedmont Community College
Critical Care Nursing
Peak Pro Financial Insurance & Marketing February 2013 - Present
Connextions August 2012 - February 2013
Skills
Talent Management, Employee Engagement, Deferred Compensation, Leadership, Performance Management, Team Building, Employee Relations, Talent Acquisition, Onboarding, Recruiting, Coaching, Time Management, Customer Service, Operations Management, Retail, Account Management, Change Management, Sales, Training, Management, Call Centers, Customer Satisfaction, Personnel Management
Education
Arapahoe Community College
Connextions July 2013 - August 2014
srooster November 2010 - July 2013
Private Spanish Instructor January 2008 - January 2012
Chile Pavillion Shanghai World Expo 2010 March 2010 - October 2010
Ministry of Transportation (Programa Nacional de Fiscalizacion de Transportes) Santiago, Chile . May 2007 - January 2008
Family Tribunals of San Miguel and San Bernardo, Chile December 2006 - March 2007
Ministry of Health Department of Management Control Santiago, Chile. March 2006 - July 2006
Skills
Strategic Planning, English, Business Strategy, Intercultural..., Study Abroad Programs, Performance Metrics, Balanced Scorecard, Business Process..., Public Policy, Conflict Resolution, Interpersonal Skill, Public Administration, Public Management, Non-profit Leadership, Public & Private Sectors, Political Science, Government, Accountability, Public Transport, Social Networking, Spanish, Policy Analysis, Higher Education, International..., Process Improvement, Social Sciences, SPSS, Politics, International Relations, Qualitative Research, Economics, Organizational..., Chinese, Economic Development, Teamwork, Data Analysis, Analysis, Leadership Development, Management, Research
Education
Heriot-Watt University
Post-Graduate Certificate in Business Administration, Business
Ministry of Defence, National Academy of Political and Strategic Studies, Chile
Post-Graduate Diploma in International Security and Peace-Keeping Missions., International Security and Peace-Keeping
Universidad de Chile
Master of Public Administration (MPA)
Universidad de Chile
Bachelor's degree, Political Science and Government
Metropolitan State University of Denver
Arapahoe Community College
PMI Mile Hi Chapter
Office of the State Attorney, 3rd Judicial Circuit December 2011 - Present
Fisher & Frommer PLLC September 2010 - May 2011
Connextions January 2010 - August 2010
Education
Barry University - Dwayne O. Andreas School of Law 2008 — 2011
J.D.
Valdosta State University 2003 — 2006
B.A., Criminal Justice
Digital Risk, LLC March 2007 - Present
Cellminder, Inc. 2005 - 2007
Connextions 2000 - 2005
Astronics DME 1995 - 2000
Skills
Enterprise Architecture, Strategy Development, Vendor Management, Business Analysis, Process Improvement, Risk Management, Security, Business Intelligence, Program Management, Software Development, Portfolio Management, Change Management, Leadership, Microsoft SQL Server, Operations Management, C#, SQL, SDLC, Strategic Planning, Team Building, Visual Basic
Education
Carnegie Mellon University 2012 — 2014
Master of Science (MS), Information Technology
Carnegie Mellon University
CIO Institute
North Carolina State University 1990 — 1993
BS, Electrical Engineering
Connextions September 2013 - December 2014
Aurora Bank FSB 2004 - 2010
Skills
Customer Service, Leadership, Call Centers, Sales, Access, Training, Microsoft Word, Therapeutic Massage, Medical Terminology, Microsoft Office, Computer Proficiency, Accounting, Spreadsheets, Presentations
Education
Community College of Aurora 2015 — 2016
Patient Care Technician, A
American InterContinental University
Associate’s Degree, Business Administration and Management, General, A
Barnes Business College
Accounting and Finance, A
Denver School of Massage Therapy
Massage Therapy/Therapeutic Massage, A
Xenon International Academy-Denver
Cosmetology/Cosmetologist, General, A
Connextions May 2011 - July 2011
Dunkin Donuts August 2008 - April 2011
L.A Fitness October 2008 - August 2010
Education
Broward College 2012 — 2014
CVS/Caremark January 2012 - Present
Connextions August 2011 - December 2011
Allstate Insurance Agency June 2008 - July 2011
Education
Augusta State University 1991 — 1993
2 yrs completion, Basic Core Classes
Graduated from Northwestern High School, Rock Hill, SC 1982 — 1986
High Shool Diploma
Connextions 2011 - 2011
Education
Anthem College-Orlando 2011 — 2011
certificate, Medical Insurance Coding Specialist/Coder
Connextions July 2011 - December 2011
Century Security & Event Staffing, Inc. January 2009 - March 2011
SECURITY SERVICES OF AMERICA January 2007 - February 2011
Admiral Security Services November 2006 - January 2009
Skills
ICD-9, HCPCS, Medisoft, HIPAA, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Medical Billing, Data Entry, Research, Windows, Accounts Receivable, Healthcare, Access, Software Documentation, Process Scheduler, EMR, Security
Education
Anthem College-Phoenix 2011 — 2011
CERTIFICATE, MEDICAL CODING & BILLING, 3.1
Miami Dade College 1978 — 1983
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
HIALEAH HIGH SCHOOL 1974 — 1978
diploma, office careers
ICL April 2012 - Present
ICL April 2012 - Present
CuraScript, Inc. An Express Scripts Co. 2009 - 2011
Connextions June 2009 - October 2009
Skills
Healthcare, Management, Medical Billing, Pharmacy, Documentation, Employee Benefits, Customer Service, Team Building, Invoicing, Insurance
Education
Bethune-Cookman University 2004 — 2009
Bachelor of Science (BS), Counseling Psychology
Maynard Evans High School 2000 — 2004
High School Diploma, General Studies
Connextions October 2012 - Present
Champion Bank May 2013 - September 2013
Starkey Mortgage January 2011 - July 2012
Skills
Health Insurance, Insurance, Medicare, Call Centers, Customer Service, Employee Benefits, Property & Casualty..., Process Improvement, Customer Satisfaction, Microsoft Excel
Education
Arapahoe Community College 1974 — 1975
Business Administration and Management, General
Cherry Creek High School 1969 — 1973
Business Administration and Management, General
Connextions November 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Bilingual Communications
Education
Borough of Manhattan Community College 2008 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Greene Resources June 2013 - Present
Connextions May 2008 - April 2010
Skills
Training, Computer Hardware, Leadership, Networking, Active Directory, Windows Server, Outlook, Windows XP, Troubleshooting, Customer Service
Education
Cape Fear Community College 2011 — 2013
Connextions September 2012 - Present
Education
Lancaster High School 2002 — 2005
High School Diploma
Ashford University
Finance, General
UnitedHealth Group April 2014 - Present
Convergys July 2013 - February 2014
Levi Strauss & Co. October 2012 - February 2013
Connextions March 2012 - July 2012
Blue&Green Hotels October 2010 - November 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Call Centers, Retail, Customer Satisfaction
Education
Anthem College-Phoenix 2008 — 2009
Pharmacy Technician/Assistant
Jones High School 1997 — 2001
High School, General Studies
Allstate May 2015 - Present
Connextions October 2013 - May 2015
onstar 2012 - March 2013
Costner Law Office February 2013 - 2013
Skills
Typing, Research, Document Drafting, Final Draft, Filing, Mail Sorting, Real Estate, Bookkeeping, Customer Service, Organization, Legal Documents, Document Preparation, Legal Assistance, File Management, Outlook, Family Law
Education
Centura College-Norfolk 2007 — 2009
Associate of Arts and Sciences (AAS), Paralegal Law
Univers October 2012 - Present
Alpine Access February 2012 - February 2013
Connextions September 2010 - September 2012
Nations Health November 2007 - August 2009
Skills
Customer Service, Term Life Insurance, Health Insurance, Disability Insurance, Microsoft Office, Fixed Annuities, Property & Casualty..., Data Entry, Call Centers, Long-term Care
Education
Broward Community College
Connextions 2012 - Present
Hope Hospice April 2012 - May 2012
Skills
Customer Service, Training, Call Centers, Customer Satisfaction, Microsoft Office, Health Insurance, Healthcare, Executive Coaching
Education
Bethune-Cookman University 2008 — 2012
Bachelor of Science (B.S.), Gerontology
Connextions January 2013 - Present
E.F. JOHNSON TECHNOLOGIES March 2006 - August 2009
Total Home Health January 2005 - February 2006
Skills
Customer Service
Education
Cedar Valley College 2011 — 2012
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
Central Texas College 2002 — 2004
Connextions 2011 - 2012
Skills
Healthcare, Medicare
Education
Borough of Manhattan Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Connextions August 2013 - Present
ABC Fundraising April 2012 - Present
Fairfield Inn & Suites by Marriott May 2010 - Present
American Income Life Insurance Company March 2013 - July 2013
Sovereign Bank December 2012 - February 2013
Ranstad at Computershare May 2011 - April 2012
Volt Employment Agency March 2010 - May 2010
LogoWear Direct October 2006 - January 2010
Triton Technologies, Inc. January 2008 - November 2009
Headline Promotions, Inc. September 2007 - January 2008
Skills
Licensed Life Insurance..., Managing Customer..., Supporting Sales..., Microsoft Office, Customer Satisfaction, Fundraising, Non-profit...
Education
University of Massachusetts Boston 1996 — 2001
Master of Business Administration (MBA)
Bridgewater State College 1991 — 1995
Bachelor of Science (B.S.), Management Science
Syracuse University 1990 — 1991
Bishop Connolly High School 1986 — 1990
Diploma, College Preparatory
Connextions May 2013 - Present
Connextions 2013 - 2013
Aon Hewitt September 2007 - April 2009
Education
Brookstone College-Charlotte 1996 — 1997
U. S. Steel March 2011 - Present
Verizon May 2007 - March 2011
Connextions February 2007 - May 2007
Infotech Enterprises October 2004 - January 2007
Skills
Java/J2EE, IBM WAS &..., Hibernate, Tomcat, WebSphere Portal, Spring, JDBC, WebSphere Application...
Education
Bharathidasan University
Master of Science (MS), Information Technology
Connextions 2011 - 2013
Education
Alabama State University
Bachelor's degree, Psychology and Criminal Justice
Okeechobee High School
3.5
Worksite Benefits, Inc. September 2014 - Present
Perceptive Insurance Advisors February 2014 - September 2014
Connextions 2013 - 2014
American Income Life 2013 - 2013
Skills
Insurance, Health Insurance, Strategic Financial..., Long-term Care, Disability Insurance, Employee Benefits, Life Insurance, Underwriting, Term Life Insurance, Brokers, Leadership, Commercial Insurance, Medicare, Fixed Annuities, Whole Life
Education
Baylor University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Management
Connextions May 2013 - Present
RemX Specialty Staffing 2014 - 2014
Tiny Prints September 2013 - December 2013
Skills
Long-term Customer..., Cash Handling, Customer Service, Thrive in A Fast-paced..., Time Management, Sales, Passionate about work, Computer Proficiency, Typing, Working With Children
Education
Southwest Skill Center-Campus of Estrella Mountain Community College 2011 — 2011
General education diploma
StaffMasters June 2014 - Present
Connextions August 2013 - June 2014
Skills
Recruiting, Human Resources, Interviews, Temporary Staffing, Staffing Services
Education
Broome Community College