Consolidated Insurance Agency
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Consolidated Insurance Agency Employees
Anthem, Inc. March 2015 - Present
Consolidated Insurance Agency August 2013 - March 2015
Consolidated Insurance Agency September 2012 - August 2013
WellPoint June 2011 - July 2012
WellPoint 2008 - June 2011
WellPoint 2002 - 2008
WellPoint 1999 - 2002
Anthem Blue Cross and Blue Shield January 1997 - January 1999
Skills
Process Improvement, Project Management, Insurance, Healthcare, Customer Satisfaction, Customer Service, Customer Experience, Continuous Improvement, Health Insurance, Time Management, Performance Improvement, Policy, Employee Benefits, Claim, Data Analysis, Training, Testing, Notary Public, Commercial Insurance, Call Centers, Team Building, Business Analysis, Leadership, Analysis, Cross-functional Team..., Strategic Planning, Strategy, Program Management, Change Management, Business Process..., HIPAA, Project Implementation, Business Requirements, Requirements Gathering, Vendor Management
Education
Southeast Missouri State University 2009 — 2009
Elementary Education and Teaching
University of Phoenix 2004 — 2004
Elementary Education and Teaching
University of Phoenix 2003 — 2004
Elementary Education and Teaching
Cape Girardeau Career and Technology Center 1992 — 1993
Office Technology, Medical Office Management/Administration
Chaffee High School 1986 — 1990
Unidos Enterprise LLC September 2014 - Present
Thrive Life October 2013 - Present
Herbalife 2008 - Present
Consolidated Insurance Agency January 2010 - September 2014
Skills
Management, Customer Service, Microsoft Office, Marketing, Health Insurance, PowerPoint, Outlook, Sales Management, Social Media, Account Management, Insurance, Project Management, Negotiation, Customer Satisfaction, Time Management, Sales, Team Building, Employee Benefits, Property & Casualty...
Education
Chesterfield County Citizen Corps and Emergency Management 2014 — 2014
Certification, CERT "Community Emergency Response Team"
Citizens' Police Academy 2014 — 2014
Cerificate, Volunteers in Police Service
Fortis College 2010 — 2012
Associate of Science (AS), Medical Insurance Specialist/Medical Biller
Kaplan October 2011 - Present
State Farm Insurance January 2000 - January 2002
State Farm Insurance January 2000 - January 2002
State Farm Insurance Agency 2000 - 2002
Consolidated Insurance Agency January 1997 - December 2000
Skills
Information Technolgy, Outlook, Customer Service, Teamwork, Time Management, Close Attention to..., Professional Writing, Confidentiality, Presidents Club, Patience, HIPAA, Microsoft Office, HTML, XHTML
Education
Kaplan University 2011 — 2016
Bachelors, Information Technology
Carbondale community high school 1991 — 1995
Diploma
John A Logan College
Computer Information Systems
Integro Insurance Brokers August 2007 - September 2008
Marsh USA February 1995 - August 2007
Consolidated Insurance Agency June 1989 - February 1995
USF&G Company January 1985 - August 1987
Skills
Problem Solving, Analytics, Property & Casualty..., Captives, Workers Compensation
Education
East Central University 1977 — 1981
BS, Sec. Administration
Ideal Image, Inc. November 2013 - Present
Brower Insurance, A Marsh McLennan Agency January 2009 - October 2013
Brower Insurance Agency, LLC January 2012 - December 2012
Consoldidated Insurance Agency, affiliate of Brower Insurance, LLC December 2008 - December 2011
Consolidated Insurance Agency April 1978 - December 2008
Skills
Sales Management, Sales Presentations, High Pressure Laminates, Fixture Design Materials, Strategic Planning, Leadership, Team Building, Customer Service, Marketing, New Business Development
Education
University of Cincinnati 1969 — 1973
B.S., Chemistry
Fred Daniel & Sons, Inc. September 2004 - Present
Consolidated Insurance Agency July 1989 - January 2003
Skills
Office Management, Insurance, Customer Service, Underwriting, Risk Management, Property & Casualty..., Umbrella Insurance, Health Insurance, Casualty Insurance, Liability, Workers Compensation, Commercial Insurance, General Insurance, Professional Liability, Legal Liability, Brokers
Education
Northeastern State University 1969 — 1971
BS, Business Education
Oklahoma State University 1967 — 1969
2 Yr Bus Certificate, Business Administration and Management, General
Lipari Insurance Agency January 2009 - Present
Landmark Group November 2007 - January 2009
Tuke Agency August 2005 - December 2007
Consolidated Insurance Agency March 2004 - October 2005
Mass Mutual Insurance June 2002 - March 2004
Education
Rochester Institute of Technology
business
Jackson Monuments July 2008 - Present
Jackson Funeral Chapel July 2008 - Present
Memory Gardens of Rensselaer July 2008 - Present
Fountain Stone Theaters September 2005 - Present
Fountain Stone Theaters October 2004 - Present
Jasper County Community Services March 2008 - July 2008
Brothers Broadcasting May 2004 - March 2008
Merlin and Company September 1995 - July 2005
Consolidated Insurance Agency May 1983 - August 1994
Skills
Direct Sales, Sales Support, Financial Reporting, Financial Planning, Counseling, Account Management, Sales Management, Online Marketing, Risk Management, Program Management, Social Media, Employee Benefits, Beauty, Customer Service, Web Applications, Deposits, Customer Relations, New Business Development, Negotiation, Marketing Strategy, Event Planning, Consultative Selling, Public Relations, Social Media Marketing, B2B, Customer Satisfaction, Facebook, Digital Marketing, Cold Calling, Key Account Management, Insurance, Team Leadership, Microsoft Office, Research, Email Marketing, Inventory Management, Media Relations, Writing, Social Networking, Copywriting, Team Building, Marketing Management, Sales Operations, Excel, Selling, Psychotherapy, Sales, Beauty Industry, Management, Strategic Financial...
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Marketing/Marketing Management, General
Kaplan University 2009 — 2011
Bachelor, Business Administration
Consolidated Insurance Agency June 2015 - Present
Oak Ridge High School October 2012 - May 2015
Cape Girardeau County Juvenile Assessment Center January 2012 - May 2015
Skills
Staff Development, Teaching, Educational Leadership, Strategic Planning, Team Building, Training, Leadership, Classroom, Higher Education
Education
Southeast Missouri State University 2006 — 2008
Master of Arts (M.A.), Higher Education/Higher Education Administration
Southeast Missouri State University 1999 — 2003
Bachelor of Science (B.S.), Agribusiness/ Animal Science