ContactWorks Company
Description
Address: 11525 Stonehollow Dr Bldg 1, STE 170, Austin, TX 78758 Hours: Open ⋅ Closes 5PM Tuesday8:30AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSundayClosedMonday8AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (512) 220-4400Category: : : : : : Website: Place name: : Website: http://www.cwxtx.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question
ContactWorks List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ContactWorks. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ContactWorks Salaries. You can even request information on how much does ContactWorks pay if you want to. Learn about salaries, pros and cons of working for ContactWorks directly from the past employees.
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ContactWorks Employees
Employee
Years
Job
Industry
Wesley Haselden Wesley Haselden's ContactWorks Experience September 2012 - March 2013
Job QA Analyst at GameSalad, Inc
Industry Computer Games
Experience
GameSalad, Inc April 2013 - Present
ContactWorks September 2012 - March 2013
Sony Online Entertainment November 2009 - August 2012
Sony Online Entertainment August 2006 - November 2009
Skills
Computer Hardware, Microsoft Office, MMO, Video Games, Bug Tracking, Testing, Game Design, Social Games, Game Development, PS3, Multiplayer, MMORPG, Computer Games, Perforce, Online Gaming, DevTrack, Quality Assurance, Test Planning, Hansoft, Game Testing, Casual Games, Console, Console Games, Regression Testing, Black Box Testing, Visual Studio Team..., Xbox 360, Texturing, Unreal Editor, Playstation, Game Mechanics, Gameplay, Test Cases, Seapine Test Track Pro, Unreal Engine 3, Video Game Production, Game Balance, Mobile Games
Education
Pensacola Junior College 2000 — 2006
A.A.S, Computer Programming & Analysis
GameSalad, Inc April 2013 - Present
ContactWorks September 2012 - March 2013
Sony Online Entertainment November 2009 - August 2012
Sony Online Entertainment August 2006 - November 2009
Skills
Computer Hardware, Microsoft Office, MMO, Video Games, Bug Tracking, Testing, Game Design, Social Games, Game Development, PS3, Multiplayer, MMORPG, Computer Games, Perforce, Online Gaming, DevTrack, Quality Assurance, Test Planning, Hansoft, Game Testing, Casual Games, Console, Console Games, Regression Testing, Black Box Testing, Visual Studio Team..., Xbox 360, Texturing, Unreal Editor, Playstation, Game Mechanics, Gameplay, Test Cases, Seapine Test Track Pro, Unreal Engine 3, Video Game Production, Game Balance, Mobile Games
Education
Pensacola Junior College 2000 — 2006
A.A.S, Computer Programming & Analysis
Jacob Sanchez Jacob Sanchez's ContactWorks Experience December 2013 - April 2014
Job Network system administrator
Industry Computer & Network Security
Experience
JEM Resource Partners April 2014 - 2015
ContactWorks December 2013 - April 2014
Utility Partners of America May 2012 - September 2013
United States Marine Corps October 2005 - October 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Microsoft Word, PowerPoint, Government, Security Clearance, Security, Construction, Sandblasting, Powder Coating, Natural Gas, Social Skills, Technical Support
Education
ITT Technical Institute-Austin 2013 — 2015
Associate's degree, Computer Systems Networking and Telecommunications
Taylor High School 2000 — 2004
Diploma
JEM Resource Partners April 2014 - 2015
ContactWorks December 2013 - April 2014
Utility Partners of America May 2012 - September 2013
United States Marine Corps October 2005 - October 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Microsoft Word, PowerPoint, Government, Security Clearance, Security, Construction, Sandblasting, Powder Coating, Natural Gas, Social Skills, Technical Support
Education
ITT Technical Institute-Austin 2013 — 2015
Associate's degree, Computer Systems Networking and Telecommunications
Taylor High School 2000 — 2004
Diploma
Matthew Walden Matthew Walden's ContactWorks Experience December 2014 - Present
Job Technical Support Representative
Industry Insurance
Experience
ContactWorks December 2014 - Present
Nimble Foods November 2014 - January 2015
Gatti's Pizza October 2009 - January 2015
teleNetwork March 2013 - November 2013
Farmers Insurance June 2010 - May 2012
Skills
Call Centers, Customer Service, Team Building, Insurance, General Insurance, Microsoft Excel, Training, Sales, Lotus Notes, Troubleshooting, Technical Support, Microsoft Office, Outlook, Access, Software Documentation, Windows, Microsoft Word, Active Directory
Education
Austin Community College 2013 — 2015
Associate's degree, Philosophy, 3.7
Baylor University 2005 — 2008
Mass Communication/Media Studies
ContactWorks December 2014 - Present
Nimble Foods November 2014 - January 2015
Gatti's Pizza October 2009 - January 2015
teleNetwork March 2013 - November 2013
Farmers Insurance June 2010 - May 2012
Skills
Call Centers, Customer Service, Team Building, Insurance, General Insurance, Microsoft Excel, Training, Sales, Lotus Notes, Troubleshooting, Technical Support, Microsoft Office, Outlook, Access, Software Documentation, Windows, Microsoft Word, Active Directory
Education
Austin Community College 2013 — 2015
Associate's degree, Philosophy, 3.7
Baylor University 2005 — 2008
Mass Communication/Media Studies
Brittany Kuhlken's ContactWorks Experience February 2014 - April 2014
Job IT Generalist for 247intouch
Industry Information Technology and Services
Experience
24-7 Intouch June 2014 - Present
ContactWorks February 2014 - April 2014
TreeFolks January 2014 - February 2014
AmeriCorps January 2013 - November 2013
Dollar General November 2009 - January 2010
Business Information Solut 2010 - 2010
Faulkner State Community College October 2008 - April 2009
Papa Johns August 2005 - February 2006
Papa Johns January 2002 - August 2005
Skills
Customer Service, Time Management, Teamwork, Microsoft Office, Microsoft Word, Data Entry, Telephone Skills, PowerPoint, Cashiering, Phone Skills, Phone Etiquette, Customer Satisfaction, Filing, Inventory
Education
James H Faulkner State Community College 2007 — 2008
CIT/Network specialist, Computer Information Technology
Pensacola Junior College 2006 — 2007
Computer Information Technology
Manatee Community College 2005 — 2006
Computer Information Technology
Daphne High School 2001 — 2005
24-7 Intouch June 2014 - Present
ContactWorks February 2014 - April 2014
TreeFolks January 2014 - February 2014
AmeriCorps January 2013 - November 2013
Dollar General November 2009 - January 2010
Business Information Solut 2010 - 2010
Faulkner State Community College October 2008 - April 2009
Papa Johns August 2005 - February 2006
Papa Johns January 2002 - August 2005
Skills
Customer Service, Time Management, Teamwork, Microsoft Office, Microsoft Word, Data Entry, Telephone Skills, PowerPoint, Cashiering, Phone Skills, Phone Etiquette, Customer Satisfaction, Filing, Inventory
Education
James H Faulkner State Community College 2007 — 2008
CIT/Network specialist, Computer Information Technology
Pensacola Junior College 2006 — 2007
Computer Information Technology
Manatee Community College 2005 — 2006
Computer Information Technology
Daphne High School 2001 — 2005
Michael G. Haas Michael G. Haas's ContactWorks Experience 2013 - 2013
Job Director of Client Services at Workforce Solutions Capital Area
Industry Executive Office
Experience
Workforce Solutions Capital Area October 2015 - Present
Customer Experience Navigators 2014 - October 2015
Landauer October 2013 - April 2014
ContactWorks 2013 - 2013
Haas Ventures 2009 - 2013
GPS Industries 2004 - 2009
Intuit 2003 - 2003
Larscom 2002 - 2002
RR Donnelley (NewsStand) 2000 - 2001
VTEL Corporation 1988 - 2000
Skills
CRM, Strategy, Process Improvement, Management, Leadership, Cross-functional Team..., Customer Satisfaction, SaaS, Salesforce.com, Start-ups, Call Centers, Customer Service, Project Management, Training, Business Development, New Business Development, Outsourcing, Customer Experience, Product Management, Sales Operations, Performance Management, Call Center, Management Consulting, Technical Support, Quality Assurance, P&L Management, Customer Retention, Networking, Social Media Marketing, Workforce Management, Contact Centers, Contract Management, Profit & Loss Management, Customer Acquisition, Customer Insight, Mergers & Acquisitions, Multi-Site Operations, Mergers, Workflow Analysis, Customer Service..., Global Operations, Customer Experience..., Net Promoter Score, Non-profit Leadership, Workforce Performance
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA), Business Administration
University of Phoenix 1996 — 2002
Bachelor of Science (B.S.), Business Administration
Community College of the US Air Force
Associate of Science (A.S.), Radio Communication Technology
Workforce Solutions Capital Area October 2015 - Present
Customer Experience Navigators 2014 - October 2015
Landauer October 2013 - April 2014
ContactWorks 2013 - 2013
Haas Ventures 2009 - 2013
GPS Industries 2004 - 2009
Intuit 2003 - 2003
Larscom 2002 - 2002
RR Donnelley (NewsStand) 2000 - 2001
VTEL Corporation 1988 - 2000
Skills
CRM, Strategy, Process Improvement, Management, Leadership, Cross-functional Team..., Customer Satisfaction, SaaS, Salesforce.com, Start-ups, Call Centers, Customer Service, Project Management, Training, Business Development, New Business Development, Outsourcing, Customer Experience, Product Management, Sales Operations, Performance Management, Call Center, Management Consulting, Technical Support, Quality Assurance, P&L Management, Customer Retention, Networking, Social Media Marketing, Workforce Management, Contact Centers, Contract Management, Profit & Loss Management, Customer Acquisition, Customer Insight, Mergers & Acquisitions, Multi-Site Operations, Mergers, Workflow Analysis, Customer Service..., Global Operations, Customer Experience..., Net Promoter Score, Non-profit Leadership, Workforce Performance
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA), Business Administration
University of Phoenix 1996 — 2002
Bachelor of Science (B.S.), Business Administration
Community College of the US Air Force
Associate of Science (A.S.), Radio Communication Technology
Parker Palmer Parker Palmer's ContactWorks Experience August 2005 - April 2007
Job Director of Admissions at The Learning Pad
Industry Construction
Experience
ABCement LLC September 2013 - Present
The Learning Pad May 2013 - Present
NextCare Urgent Care April 2007 - April 2012
ContactWorks August 2005 - April 2007
General Motors February 2002 - July 2005
US Navy January 1987 - October 1993
Skills
Operations Management, Contract Negotiation, Project Management, Strategic Planning, Construction, Contract Management, Project Planning, Budgets, Construction Management, Team Building, Management, Procurement, Business Strategy, New Business Development, Business Development, Customer Service, Leadership, Process Improvement, Microsoft Office, Marketing Management, Account Management, Executive..., Office Management, Phlebotomy, Instructor Certified, Admissions Counseling, Vocational Education, Human Resources, Employee Handbooks, Numeric Filing, Government Proposals, Business Planning, Hiring Practices, Certified Payroll, Customer Service..., Medical Assisting, Student Recruiting, Executive Calendar..., Salesforce.com..., Grassroots Marketing, Marketing Plan Creation, Event Planning
Education
College of Alameda 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.12
The University of Texas at Austin 1993 — 1994
Bachelor of Business Administration (BBA)
Southern Illinois University, Carbondale 1988 — 1993
undergrad
Naval School Health Sciences 1987 — 1991
Certifications, Nursing Education/Radiology/Recon Corpsman
ABCement LLC September 2013 - Present
The Learning Pad May 2013 - Present
NextCare Urgent Care April 2007 - April 2012
ContactWorks August 2005 - April 2007
General Motors February 2002 - July 2005
US Navy January 1987 - October 1993
Skills
Operations Management, Contract Negotiation, Project Management, Strategic Planning, Construction, Contract Management, Project Planning, Budgets, Construction Management, Team Building, Management, Procurement, Business Strategy, New Business Development, Business Development, Customer Service, Leadership, Process Improvement, Microsoft Office, Marketing Management, Account Management, Executive..., Office Management, Phlebotomy, Instructor Certified, Admissions Counseling, Vocational Education, Human Resources, Employee Handbooks, Numeric Filing, Government Proposals, Business Planning, Hiring Practices, Certified Payroll, Customer Service..., Medical Assisting, Student Recruiting, Executive Calendar..., Salesforce.com..., Grassroots Marketing, Marketing Plan Creation, Event Planning
Education
College of Alameda 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.12
The University of Texas at Austin 1993 — 1994
Bachelor of Business Administration (BBA)
Southern Illinois University, Carbondale 1988 — 1993
undergrad
Naval School Health Sciences 1987 — 1991
Certifications, Nursing Education/Radiology/Recon Corpsman
Donald Six Donald Six's ContactWorks Experience August 2014 - Present
Job Editor at Freelance Editor/Writer
Industry Writing and Editing
Experience
ContactWorks August 2014 - Present
Cannibal Gaming May 2014 - Present
Self Employed Consultant (Management) April 2013 - Present
Freelance Editor/Writer February 2013 - 2015
Screenhead July 2012 - February 2014
Computer Garage May 2008 - March 2013
Joseph Volpe Designer May 2012 - January 2013
Collegemajors101.com July 2012 - August 2012
Elite Home Inspection and Management June 2012 - August 2012
Texas Tech Museum January 2012 - April 2012
Skills
Blogging, Editing, Web Content, Film, SEO, Management, Recording, Creative Writing, Fiction, Proofreading, Publishing, Film Editing, Film Production, Character Animation, Studio Recording, Programming, Java Programming, Android Development, Security, Finance, Project Management, Interior Design, Architectural Design, Public Speaking, Hands-on Problem Solver, Political Campaigns, Public Relations, Java, Advertising, Novels, Storytelling, Ghostwriting, System Administration, Windows 7, Windows 8, Server Administration, Network Administration, Remote Troubleshooting, Computer Repair, Computer Maintenance, Penetration Testing
Education
Austin Community College 2014 — 2015
Computer techician professional, PC Technician
Texas Tech University 2009 — 2013
Bachelor of Arts (B.A.), English; Creative Writing
ContactWorks August 2014 - Present
Cannibal Gaming May 2014 - Present
Self Employed Consultant (Management) April 2013 - Present
Freelance Editor/Writer February 2013 - 2015
Screenhead July 2012 - February 2014
Computer Garage May 2008 - March 2013
Joseph Volpe Designer May 2012 - January 2013
Collegemajors101.com July 2012 - August 2012
Elite Home Inspection and Management June 2012 - August 2012
Texas Tech Museum January 2012 - April 2012
Skills
Blogging, Editing, Web Content, Film, SEO, Management, Recording, Creative Writing, Fiction, Proofreading, Publishing, Film Editing, Film Production, Character Animation, Studio Recording, Programming, Java Programming, Android Development, Security, Finance, Project Management, Interior Design, Architectural Design, Public Speaking, Hands-on Problem Solver, Political Campaigns, Public Relations, Java, Advertising, Novels, Storytelling, Ghostwriting, System Administration, Windows 7, Windows 8, Server Administration, Network Administration, Remote Troubleshooting, Computer Repair, Computer Maintenance, Penetration Testing
Education
Austin Community College 2014 — 2015
Computer techician professional, PC Technician
Texas Tech University 2009 — 2013
Bachelor of Arts (B.A.), English; Creative Writing
Daniel Barkelew's ContactWorks Experience August 2012 - April 2013
Job Technical Support Engineer at VMware
Industry Information Technology and Services
Experience
VMware November 2013 - Present
Samsung Data Services of America May 2013 - October 2013
ContactWorks August 2012 - April 2013
Austin Community College May 2008 - September 2012
Volt 2011 - 2011
Dollar General July 2009 - August 2010
OfficeMax March 2008 - June 2008
Skills
Technical Support, Computer Hardware, Windows 7, Call Centers, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, General Laboratory..., Teamwork, Mac OS X, Windows XP, Wireless Networking, Mechanical Aptitude, Microsoft Office 2007, Critical Thinking, Computer Repair, Outlook, Networking, HTML, Windows, OS X
Education
Austin Community College 2009 — 2012
Associate of Engineering, Physical Sciences, 3.46
McNeil High School 2003 — 2007
Recommended Plan, Chemistry
VMware November 2013 - Present
Samsung Data Services of America May 2013 - October 2013
ContactWorks August 2012 - April 2013
Austin Community College May 2008 - September 2012
Volt 2011 - 2011
Dollar General July 2009 - August 2010
OfficeMax March 2008 - June 2008
Skills
Technical Support, Computer Hardware, Windows 7, Call Centers, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, General Laboratory..., Teamwork, Mac OS X, Windows XP, Wireless Networking, Mechanical Aptitude, Microsoft Office 2007, Critical Thinking, Computer Repair, Outlook, Networking, HTML, Windows, OS X
Education
Austin Community College 2009 — 2012
Associate of Engineering, Physical Sciences, 3.46
McNeil High School 2003 — 2007
Recommended Plan, Chemistry
Jack Pariseau Jack Pariseau's ContactWorks Experience September 2003 - June 2008
Job Brand Strategist and Marketing Consultant
Industry Marketing and Advertising
Experience
A-Squared Media September 2013 - Present
Sales and Marketing Executives in the Greater San Diego Area 2013 - Present
760 Display January 2014 - Present
Stoltz Marketing Group May 2014 - Present
Magner Sanborn June 2010 - October 2013
Premise Immersive Marketing June 2008 - June 2010
ContactWorks September 2003 - June 2008
TradeOne Marketing May 1999 - June 2003
Larkin, Meeder & Schweidel June 1990 - January 1999
Skills
Marketing Strategy, Channel Programs, Partnership Programs, Customer Insight, Advertising Management, Brand Development, Brand Consultancy, Marketing Management, Value Proposition..., Creative Strategy, Broadcast Production, Advertising, Brand Management, Marketing Communications, Lead Generation, Leadership, Integrated Marketing, Partnerships, Value Propositions, Strategy, Creative Direction, Interactive Marketing, Brand Architecture, Digital Strategy, Sales, Digital Marketing, Online Advertising, Strategic Partnerships, Online Marketing, B2B Marketing, Strategic Planning, Market Research, Entrepreneurship, Copywriting, Media Buying, Marketing, Direct Marketing, Mobile Marketing, Client Development, Digital Media, Relationship Marketing, Email Marketing, Interactive Advertising, Business Development, Social Media Marketing, C-Level Sales, Sales Management, Sales Operations, Sales Strategy, Start-ups
Education
Lehigh University
Bachelor of Arts (BA), Mass Communication/Media Studies
Texas Wesleyan University
Master of Business Administration (MBA), Marketing/Marketing Management, General
A-Squared Media September 2013 - Present
Sales and Marketing Executives in the Greater San Diego Area 2013 - Present
760 Display January 2014 - Present
Stoltz Marketing Group May 2014 - Present
Magner Sanborn June 2010 - October 2013
Premise Immersive Marketing June 2008 - June 2010
ContactWorks September 2003 - June 2008
TradeOne Marketing May 1999 - June 2003
Larkin, Meeder & Schweidel June 1990 - January 1999
Skills
Marketing Strategy, Channel Programs, Partnership Programs, Customer Insight, Advertising Management, Brand Development, Brand Consultancy, Marketing Management, Value Proposition..., Creative Strategy, Broadcast Production, Advertising, Brand Management, Marketing Communications, Lead Generation, Leadership, Integrated Marketing, Partnerships, Value Propositions, Strategy, Creative Direction, Interactive Marketing, Brand Architecture, Digital Strategy, Sales, Digital Marketing, Online Advertising, Strategic Partnerships, Online Marketing, B2B Marketing, Strategic Planning, Market Research, Entrepreneurship, Copywriting, Media Buying, Marketing, Direct Marketing, Mobile Marketing, Client Development, Digital Media, Relationship Marketing, Email Marketing, Interactive Advertising, Business Development, Social Media Marketing, C-Level Sales, Sales Management, Sales Operations, Sales Strategy, Start-ups
Education
Lehigh University
Bachelor of Arts (BA), Mass Communication/Media Studies
Texas Wesleyan University
Master of Business Administration (MBA), Marketing/Marketing Management, General
Kenneth Becker Kenneth Becker's ContactWorks Experience
Job Tech support at ContactWorks
Industry Outsourcing/Offshoring
Experience
ContactWorks
Skills
Technical Support, Call Centers, Account Management, Team Leadership, Organization Skills, Quality Assurance, Employee Training, Help Desk Support, Troubleshooting, Windows 7, Customer Satisfaction, Service Delivery, Networking, Vendor Management, Computer Hardware, Software Installation, Customer Service
Education
Texas BON and Enspire Learning bon.enspire.com 2010 — 2010
LVN Jurisprudence Preparation, Texas LVN, License renewal
Genesee Valley BOCES-Practical Nursing Program 2009 — 2010
Licensed Practical/Vocational Nurse Training, GPA 97% - 1200 hours
Herzing University-Kenner 1998 — 2000
Associate in Occupational Studies, Computer Information Systems, 3.6 w/ honors
ContactWorks
Skills
Technical Support, Call Centers, Account Management, Team Leadership, Organization Skills, Quality Assurance, Employee Training, Help Desk Support, Troubleshooting, Windows 7, Customer Satisfaction, Service Delivery, Networking, Vendor Management, Computer Hardware, Software Installation, Customer Service
Education
Texas BON and Enspire Learning bon.enspire.com 2010 — 2010
LVN Jurisprudence Preparation, Texas LVN, License renewal
Genesee Valley BOCES-Practical Nursing Program 2009 — 2010
Licensed Practical/Vocational Nurse Training, GPA 97% - 1200 hours
Herzing University-Kenner 1998 — 2000
Associate in Occupational Studies, Computer Information Systems, 3.6 w/ honors
Cullen Sinclair Cullen Sinclair's ContactWorks Experience December 2012 - June 2013
Job Field Service Technician at Computer Nerdz
Industry Computer Software
Experience
Computer Nerdz February 2015 - Present
Austin POS October 2013 - January 2015
ContactWorks December 2012 - June 2013
Global Forex Strategies June 2012 - August 2012
AT&T June 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Troubleshooting, Hardware, Social Networking, Servers, Leadership, Windows, OSX, Linux, Java, C, C++
Education
The University of Texas at Austin 2009 — 2013
Computer Nerdz February 2015 - Present
Austin POS October 2013 - January 2015
ContactWorks December 2012 - June 2013
Global Forex Strategies June 2012 - August 2012
AT&T June 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Troubleshooting, Hardware, Social Networking, Servers, Leadership, Windows, OSX, Linux, Java, C, C++
Education
The University of Texas at Austin 2009 — 2013
Ernie Fontes Ernie Fontes's ContactWorks Experience June 2006 - September 2006
Job Director, Client Success at Innography Client Success Evangelist. Passionate about Client Experience. CSM Team bldg.
Industry Computer Software
Experience
Innography July 2013 - Present
CA Technologies April 2011 - May 2013
CA Technologies November 2009 - March 2011
NetQoS, Inc. (acquired by CA in November 2009) September 2006 - November 2009
ContactWorks June 2006 - September 2006
Pharm-Olam International 2004 - 2005
A.P. Technical Resources September 1993 - July 2004
Skills
Troubleshooting, Enterprise Software, SaaS, Cloud Computing, Professional Services, Sales Enablement, Solution Selling, Salesforce.com, Virtualization, Pre-sales, Managed Services, Channel, Product Management, IT Service Management, Systems Management, Data Center, Business Alliances, Agile Methodologies, Partner Management, Start-ups, Strategy, Program Management, Outsourcing, Strategic Partnerships, Management, Business Development, Telecommunications, Business Process, Account Management, Security, Selling, Leadership, Networking, Channel Partners, Integration, Software Development, Software Industry, Business Intelligence, B2B, Sales
Education
The University of Texas at Austin 1974 — 1974
San Diego College of Business 1970 — 1971
San Diego Mesa College 1969 — 1971
Innography July 2013 - Present
CA Technologies April 2011 - May 2013
CA Technologies November 2009 - March 2011
NetQoS, Inc. (acquired by CA in November 2009) September 2006 - November 2009
ContactWorks June 2006 - September 2006
Pharm-Olam International 2004 - 2005
A.P. Technical Resources September 1993 - July 2004
Skills
Troubleshooting, Enterprise Software, SaaS, Cloud Computing, Professional Services, Sales Enablement, Solution Selling, Salesforce.com, Virtualization, Pre-sales, Managed Services, Channel, Product Management, IT Service Management, Systems Management, Data Center, Business Alliances, Agile Methodologies, Partner Management, Start-ups, Strategy, Program Management, Outsourcing, Strategic Partnerships, Management, Business Development, Telecommunications, Business Process, Account Management, Security, Selling, Leadership, Networking, Channel Partners, Integration, Software Development, Software Industry, Business Intelligence, B2B, Sales
Education
The University of Texas at Austin 1974 — 1974
San Diego College of Business 1970 — 1971
San Diego Mesa College 1969 — 1971
Sean Clayton Sean Clayton's ContactWorks Experience March 2010 - February 2011
Job DevOps Application Support Engineer at Indeed.com
Industry Internet
Experience
Indeed.com September 2014 - Present
HomeAway.com January 2014 - September 2014
Volusion February 2011 - January 2014
ContactWorks March 2010 - February 2011
Skills
E-commerce, Analytics, Troubleshooting, Technical Support, User Experience, SaaS, Google Analytics, HTML, CRM, Customer Service, CSS, Online Marketing, Atlassian JIRA, jQuery, SQL, Windows Server, Linux System..., CentOS, Bash, Mandriva, Ruby, Perl, VMware, Nagios, Linux
Education
Naropa University
Indeed.com September 2014 - Present
HomeAway.com January 2014 - September 2014
Volusion February 2011 - January 2014
ContactWorks March 2010 - February 2011
Skills
E-commerce, Analytics, Troubleshooting, Technical Support, User Experience, SaaS, Google Analytics, HTML, CRM, Customer Service, CSS, Online Marketing, Atlassian JIRA, jQuery, SQL, Windows Server, Linux System..., CentOS, Bash, Mandriva, Ruby, Perl, VMware, Nagios, Linux
Education
Naropa University
Matt Jacaruso Matt Jacaruso's ContactWorks Experience October 2012 - April 2013
Job Information Technology/Services, Audio Engineer, and Customer Service Professional seeking any and all opportunities.
Industry Music
Experience
ContactWorks October 2012 - April 2013
Bose Corporation August 2011 - September 2012
Guitar Center July 2009 - April 2011
Capron Lighting and Sound March 2009 - May 2009
Skills
• Digital Media and..., • Verbal and written..., • Inventory Management, • Customer Service, • Sound Engineering, • MS Office Suite, Pro..., • Retail Management, • Training, Mac OS X, Remote Access, Remote Desktop, SAP, Technical Support, Help Desk Support, Product Support, Multi-line Phone, Technical Services, Access, OS X, Troubleshooting, Security, Analysis, Hardware, Operating Systems
Education
The New England Institute of Art 2007 — 2009
Associate of Arts (AA), Audio Engineering and Production, GPA of 3.1
ContactWorks October 2012 - April 2013
Bose Corporation August 2011 - September 2012
Guitar Center July 2009 - April 2011
Capron Lighting and Sound March 2009 - May 2009
Skills
• Digital Media and..., • Verbal and written..., • Inventory Management, • Customer Service, • Sound Engineering, • MS Office Suite, Pro..., • Retail Management, • Training, Mac OS X, Remote Access, Remote Desktop, SAP, Technical Support, Help Desk Support, Product Support, Multi-line Phone, Technical Services, Access, OS X, Troubleshooting, Security, Analysis, Hardware, Operating Systems
Education
The New England Institute of Art 2007 — 2009
Associate of Arts (AA), Audio Engineering and Production, GPA of 3.1
Anthony Clausen's ContactWorks Experience September 2012 - December 2012
Job Experienced IT Specialist and Project Manager
Industry Information Technology and Services
Experience
Island Enterprises, LLC January 2015 - Present
Self-Employed January 2014 - Present
Moody Gardens® April 2013 - December 2013
ContactWorks September 2012 - December 2012
Critical Mass Interactive January 2011 - November 2011
Critical Mass Interactive August 2010 - January 2011
Critical Mass Interactive June 2010 - August 2010
Critical Mass Interactive January 2010 - April 2010
Dream Dinners April 2009 - March 2010
Best Buy June 2004 - April 2008
Skills
Microsoft Office, Windows 7, Windows 8, Windows Server, Firefox, Google Chrome, Internet Explorer, Photoshop, Skype, LogMeIn, Google Apps, Perforce, Tortoise SVN, Track-It, Computer Repair, LAN/WAN, Office Equipment, Cisco Technologies, IT Operations, Smartphones, Android Devices, Consumer Electronics, Customer Centricity, Help Desk Support, User Experience, Conflict Resolution, Food Safety, Customer Satisfaction, Project Management, Performance Metrics, Scrum, Quality Assurance, Kanban, Business Acumen, Retail Sales, Team Dynamics, Software Documentation, Game Design, Graphic Design, Web Design, XHTML, HTML, JavaScript, CSS, XML, Game Development, Unreal Engine 3, Unity3D, Video Games, Computer Games
Education
The University of Texas at Austin 2007 — 2012
B.A.
Island Enterprises, LLC January 2015 - Present
Self-Employed January 2014 - Present
Moody Gardens® April 2013 - December 2013
ContactWorks September 2012 - December 2012
Critical Mass Interactive January 2011 - November 2011
Critical Mass Interactive August 2010 - January 2011
Critical Mass Interactive June 2010 - August 2010
Critical Mass Interactive January 2010 - April 2010
Dream Dinners April 2009 - March 2010
Best Buy June 2004 - April 2008
Skills
Microsoft Office, Windows 7, Windows 8, Windows Server, Firefox, Google Chrome, Internet Explorer, Photoshop, Skype, LogMeIn, Google Apps, Perforce, Tortoise SVN, Track-It, Computer Repair, LAN/WAN, Office Equipment, Cisco Technologies, IT Operations, Smartphones, Android Devices, Consumer Electronics, Customer Centricity, Help Desk Support, User Experience, Conflict Resolution, Food Safety, Customer Satisfaction, Project Management, Performance Metrics, Scrum, Quality Assurance, Kanban, Business Acumen, Retail Sales, Team Dynamics, Software Documentation, Game Design, Graphic Design, Web Design, XHTML, HTML, JavaScript, CSS, XML, Game Development, Unreal Engine 3, Unity3D, Video Games, Computer Games
Education
The University of Texas at Austin 2007 — 2012
B.A.
Beau Galbraith | GREM, GXPN, GCIA, GPEN's ContactWorks Experience May 2011 - December 2011
Job Sony Network Entertainment Int'l (SNEI)
Industry Information Technology and Services
Experience
Sony Network Entertainment Int'l (SNEI) June 2013 - Present
Jack in the Box March 2012 - March 2013
ContactWorks May 2011 - December 2011
Alliance Operating Services October 2010 - May 2011
Skills
Customer Service, Customer Satisfaction, Team Leadership, Technical Support, Time Management, Troubleshooting, Networking, Competitive Analysis, Leadership, ArcSight, TippingPoint IPS, Sourcefire, Splunk, Security Analysis, NetWitness, Tripwire, Spectrum, Wireshark, Penetration Testing, Network Security
Education
The University of Texas at Austin 2007 — 2010
Bachelor of Arts (B.A.), Economics
University of San Diego 2005 — 2007
Business Administration and Management, General
Sony Network Entertainment Int'l (SNEI) June 2013 - Present
Jack in the Box March 2012 - March 2013
ContactWorks May 2011 - December 2011
Alliance Operating Services October 2010 - May 2011
Skills
Customer Service, Customer Satisfaction, Team Leadership, Technical Support, Time Management, Troubleshooting, Networking, Competitive Analysis, Leadership, ArcSight, TippingPoint IPS, Sourcefire, Splunk, Security Analysis, NetWitness, Tripwire, Spectrum, Wireshark, Penetration Testing, Network Security
Education
The University of Texas at Austin 2007 — 2010
Bachelor of Arts (B.A.), Economics
University of San Diego 2005 — 2007
Business Administration and Management, General
Clay Beresford's ContactWorks Experience February 2014 - October 2014
Job Customer Service Oriented Tech Support
Industry Information Technology and Services
Experience
PC Pros Onsite February 2015 - June 2015
Aerotek October 2014 - January 2015
ContactWorks February 2014 - October 2014
ContactWorks July 2013 - February 2014
ContactWorks April 2013 - July 2013
Sandler & Travis Trade Advisory Services, Inc. April 2012 - September 2012
Lansing Community College: Department of Language Skills January 2009 - May 2010
Tenon Group June 2008 - May 2010
Carrabba's Italian Grill September 2005 - November 2007
Skills
Microsoft Office, Mac OS X, Windows 7, Internet, Troubleshooting Hardware, Troubleshooting
Education
Western Michigan University 2010 — 2011
Lansing Community College 2008 — 2010
General Associates Degree, Business
Walled Lake Western
High School Diploma
PC Pros Onsite February 2015 - June 2015
Aerotek October 2014 - January 2015
ContactWorks February 2014 - October 2014
ContactWorks July 2013 - February 2014
ContactWorks April 2013 - July 2013
Sandler & Travis Trade Advisory Services, Inc. April 2012 - September 2012
Lansing Community College: Department of Language Skills January 2009 - May 2010
Tenon Group June 2008 - May 2010
Carrabba's Italian Grill September 2005 - November 2007
Skills
Microsoft Office, Mac OS X, Windows 7, Internet, Troubleshooting Hardware, Troubleshooting
Education
Western Michigan University 2010 — 2011
Lansing Community College 2008 — 2010
General Associates Degree, Business
Walled Lake Western
High School Diploma
Raymond Brostowicz's ContactWorks Experience January 2010 - September 2011
Job Web Developer at SpareFoot.com
Industry Online Media
Experience
SpareFoot.com January 2015 - Present
The New Office August 2014 - November 2014
Escalation Point August 2013 - August 2014
ScriptiLabs November 2011 - June 2013
ContactWorks January 2010 - September 2011
iEnergizer October 2008 - November 2009
Capitol Wireless May 2008 - August 2008
Law Offices of Richard Pena April 2007 - May 2008
Skills
Web Development, PHP, JavaScript, MySQL, CSS, jQuery, HTML, Android Development, API, HTML 5, XHTML, Web Design, SEO, E-commerce, Java, Drupal, Wordpress, Linux System..., Networking, Joomla, WordPress, Integration, APIs, Linux, Microsoft Office
Education
The University of Texas at Austin 2004 — 2008
n/a, Computer Science
Donna High School 2000 — 2004
SpareFoot.com January 2015 - Present
The New Office August 2014 - November 2014
Escalation Point August 2013 - August 2014
ScriptiLabs November 2011 - June 2013
ContactWorks January 2010 - September 2011
iEnergizer October 2008 - November 2009
Capitol Wireless May 2008 - August 2008
Law Offices of Richard Pena April 2007 - May 2008
Skills
Web Development, PHP, JavaScript, MySQL, CSS, jQuery, HTML, Android Development, API, HTML 5, XHTML, Web Design, SEO, E-commerce, Java, Drupal, Wordpress, Linux System..., Networking, Joomla, WordPress, Integration, APIs, Linux, Microsoft Office
Education
The University of Texas at Austin 2004 — 2008
n/a, Computer Science
Donna High School 2000 — 2004
Parker S. Palmer's ContactWorks Experience August 2005 - April 2007
Job Administrative Assistant & Installer at WC Exteriors
Industry Construction
Experience
WC Exteriors May 2012 - Present
NextCare Urgent Care April 2007 - April 2012
ContactWorks August 2005 - April 2007
US Navy July 1987 - October 1993
Skills
Proposal Writing, Executive..., Calendaring, Travel Planning, Microsoft Excel, Microsoft Word, Salesforce.com, Adobe Creative Suite, Attendance Management, Strategic Alliances, Business Analysis, New Business Development, Customer Service, Contractors, Construction, Payroll, Time & Attendance, Database Design, Call Center, Customer Retention, Retail Category..., Grassroots Marketing, Occupational Health, Workers Compensation, Inventory Management, Supply Ordering, Multi-line Phone, Financial Reporting, General Assignment..., Project Management, Program Management, Business Correspondence, File Management, Appointment Scheduling, Meeting Planning, Phlebotomy, Photoshop, Medical Assisting, Healthcare Management, Records Management, Performance Management, Lead Generation, Quarterly Reporting, Quarterly Reviews, Marketing Research, Bar Management, Operating Budgets, Process Improvement
Education
College of Alameda 2003 — 2006
BBA, Business Administration and Management, General, 3.31
The University of Texas at Austin 1993 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.4
Southern Illinois University, Carbondale 1988 — 1993
Prerequisite Studies, General Studies, 3.4
WC Exteriors May 2012 - Present
NextCare Urgent Care April 2007 - April 2012
ContactWorks August 2005 - April 2007
US Navy July 1987 - October 1993
Skills
Proposal Writing, Executive..., Calendaring, Travel Planning, Microsoft Excel, Microsoft Word, Salesforce.com, Adobe Creative Suite, Attendance Management, Strategic Alliances, Business Analysis, New Business Development, Customer Service, Contractors, Construction, Payroll, Time & Attendance, Database Design, Call Center, Customer Retention, Retail Category..., Grassroots Marketing, Occupational Health, Workers Compensation, Inventory Management, Supply Ordering, Multi-line Phone, Financial Reporting, General Assignment..., Project Management, Program Management, Business Correspondence, File Management, Appointment Scheduling, Meeting Planning, Phlebotomy, Photoshop, Medical Assisting, Healthcare Management, Records Management, Performance Management, Lead Generation, Quarterly Reporting, Quarterly Reviews, Marketing Research, Bar Management, Operating Budgets, Process Improvement
Education
College of Alameda 2003 — 2006
BBA, Business Administration and Management, General, 3.31
The University of Texas at Austin 1993 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.4
Southern Illinois University, Carbondale 1988 — 1993
Prerequisite Studies, General Studies, 3.4
Jennifer Quintero's ContactWorks Experience 2012 - 2012
Job National Service Desk Supervisor at the VA, (ACET, Inc.)
Industry Computer Software
Experience
Adams Communication & Engineering Technology (ACET, Inc.) March 2013 - Present
ContactWorks 2012 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, English, System Administration, Windows, Computer Hardware, Software Documentation, Troubleshooting, Access, Visio, Windows 7, Active Directory, Leadership, Management
Education
DeVry University-Texas 2009 — 2013
Virginia College At Austin 2007 — 2009
Associates, Microsoft Networking Engineer
Adams Communication & Engineering Technology (ACET, Inc.) March 2013 - Present
ContactWorks 2012 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, English, System Administration, Windows, Computer Hardware, Software Documentation, Troubleshooting, Access, Visio, Windows 7, Active Directory, Leadership, Management
Education
DeVry University-Texas 2009 — 2013
Virginia College At Austin 2007 — 2009
Associates, Microsoft Networking Engineer
maria mcewen's ContactWorks Experience September 2012 - Present
Job Support Specialist at ContactWorks
Industry Outsourcing/Offshoring
Experience
ContactWorks September 2012 - Present
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Computer Systems Networking and Telecommunications, 3.79
ContactWorks September 2012 - Present
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Computer Systems Networking and Telecommunications, 3.79