Continental Guest Services
Located in: Waldorf Astoria New YorkAddress: 301 Park Ave, New York, NY 10022 Phone: (212) 759-5405Website: Category: : : : Hours: : : : Place name: Website: http://www.continentalguestservices.com/ Category: Event Ticket Seller Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Continental Guest Services Posting publicly on the Web Write a review Reviews Be the first to review
Continental Guest Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Continental Guest Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Continental Guest Services Employees
Paramount Theatre September 2011 - Present
The University of Texas at Austin August 2009 - May 2011
Center Theatre Group November 2005 - August 2008
Continental Guest Services 2002 - 2005
Herberger Theater Center 1997 - 2000
Skills
Theatre, Songwriting, Theatre for Young..., Devising, Directing, Public Speaking, Musical Theatre, Guitar, Community Engagement, Facilitations, Mom 2014, Improvisation, Stage, Entertainment, Community Outreach, Performing Arts, Arts Administration
Education
The University of Texas at Austin 2008 — 2011
Master of Fine Arts (MFA), Drama and Theatre for Youth and Communities
Arizona State University 1997 — 2001
Bachelor of Arts (B.A.), Theatre/Performance Studies
BPE (Boston) January 2015 - Present
The Collateral View April 2014 - August 2014
Continental Guest Services August 2013 - March 2014
ICM Partners January 2013 - May 2013
Barbuto October 2011 - July 2012
TheaterMania February 2011 - September 2011
Skills
Creative Writing, Playwriting, Research, American History, Dramaturgy, Russian Literature, Russian History, Theatre
Education
New York University 2010 — 2014
Bachelor of Fine Arts (BFA), Dramatic Writing and History, 3.9 GPA
Choate Rosemary Hall 2006 — 2010
Lexington Country Club, KY May 2006 - Present
Heyman Talent Agency September 2014 - Present
DaRae and Friends Catering June 2012 - March 2013
Continental Guest Services February 2006 - May 2006
Heartland Brewery July 2004 - February 2006
Skills
Event Planning, Hospitality, Budgets, Customer Service, Public Relations, Hotels, Social Media, Event Management, Banquets, Sales, Weddings, Meeting Planning, Business Meetings, PowerPoint, Wedding Planning, Corporate Events, Microsoft Office, Microsoft Excel, Catering, Private Events, Marketing, Entertainment, Menu Development, Restaurants, Email Marketing, Training
Education
Transylvania University 1999 — 2003
BA, Theater
Event Solutions Idea Factory & Catersource
Tates Creek High School 1995 — 1999
Theater
Continental Guest Services August 2008 - Present
fandango 4 productions March 2003 - Present
Plays for Living August 1998 - Present
Click&Buy LLC 2006 - 2008
ClickandBuy 2006 - 2008
Skills
Customer Service, Public Relations, Theatre, Singing, Event Planning, Performing Arts, Television, Entertainment, Creative Writing, Improvisation, Acting, Film, Plays, Voice Over, Drama, Dialects, Comedy, Shakespeare, Stage, Voice Acting, Musical Theatre, Directing, Stage Combat, Casting, Playwriting, Independent Film, Short Films
Education
American Musical and Dramatic Academy
Texas A&M University
University of Houston at Clear Lake
Continental Guest Services June 2011 - Present
Skills
Hotels, Tourism, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Hospitality, Concierge Services, Event Management, Rooms Division
Education
Universidad de Puerto Rico 2004 — 2007
Bachelor's Degree, Communication and Media Studies
DHL March 2015 - Present
DHL March 2015 - Present
TNT Global Express September 2008 - March 2015
Continental Guest Services 2005 - 2008
Virgin Atlantic Airways 2002 - 2004
Skills
Air Freight, Freight, Management, Negotiation, Shipping, Leadership, Aviation, Airlines, Airports, Transportation, Logistics, IATA, Flights, Logistics Management, Customer Service, Account Management, Freight Forwarding, Training, Operations Management, Budgets, Pricing, Sales, Customer Satisfaction, Export, New Business Development, International Logistics, Customs Regulations, 3PL, Weight and Balance..., Import, Transportation...
Education
Berkeley College 1999 — 2001
Bachelors of Science, International Business
Continental Guest Services October 2013 - January 2014
MNS March 2012 - September 2013
Boomerang Toys July 2007 - March 2011
Northwestern Mutual Financial Network November 2006 - June 2007
American University of Antigua College of Medicine January 2005 - June 2006
Skills
Retail Management, Small Business..., Real Estate, Home, Conflict Resolution, Mediation, Business Development, Real Estate Transactions, Store Management, Condos, Luxury, Rentals, Leadership, Sales, Apartments
Education
New York Real Estate Institute 2011 — 2011
Certificate, Real Estate
New York City Lab School
Pace University
2006; Elementary Education and Philosophy
DHL Global Forwarding March 2007 - Present
Continental Guest Services June 2005 - May 2006
Canadian Consulate General August 2000 - January 2001
Skills
Proficient in..., Import/Export Operations, Data Import/export, International Logistics, INCO terms, International Trade, Freight Forwarding, Air Freight, Import, Import Export, Customs Brokerage, Forwarding, 3PL, Supply Chain, Transportation
Education
City University of New York-Baruch College 2003 — 2006
Bachelor of Business Administration (B.B.A.), International Marketing
Laguardia Community College 1999 — 2002
Associate of Science (A.S.), International Business
Continental Guest Services 2013 - Present
Starbucks September 2010 - December 2012
Chloe's Soft Serve Fruit Co. May 2012 - September 2012
Magnolia Bakery August 2008 - May 2012
Louis Armstrong House Museum May 2006 - March 2007
Skills
Spanish-speaking, American Sign Language, Computer Proficiency, Customer Service, Customer Satisfaction, Multi Tasking, Time Management, Windows, Communication Skills, Supervisory Skills, Close Attention to..., Flexible Schedule, Apple, Interpersonal Skill, Tourism, Writing, Organization, Singing, Microsoft Office
Education
University of Rochester 2009 — 2012
Linguistics, American Sign Language
LaGuardia High School of the Arts 2005 — 2009
High School Diploma
Joan L Sample Novels 2011 - Present
CONTINENTAL GUEST SERVICES September 2014 - January 2015
Businesws Services - MTA February 2012 - January 2013
Elmhurst Hospital Center; Queens, NY September 2001 - December 2009
Skills
Writing, Published Author, Blogging, Medical Billing, Administrative Support, Human Resources, MS Excel, MS Word, Oracle- PeopleSoft 9.0..., Oracle-Siebel Service..., Oracle- Universal..., PeopleSoft, Interviews, Microsoft Excel, Administrative..., Customer Service, Analysis, Research, Resume Writing, Employee Benefits, Hiring, HRIS, Management, Microsoft Word, Training, Recruiting, Microsoft Office, Payroll, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
M.S Human Resource Management, HR, 3.51 GPA
Kaplan University 2001 — 2006
Bachelor of Science (BS), Business Management, 3.27 GPA
Eataly January 2014 - Present
Bond Street Group, LLC March 2013 - December 2013
Continental Guest Services May 2010 - December 2012
Embassy Suites December 2009 - May 2010
NBCUniversal, Inc. September 2008 - May 2009
Skills
Hospitality, Customer Satisfaction, Social Networking, Hospitality Industry, Hotels, Front Office, Customer Service, Concierge Services, Hospitality Management, Tourism, Social Media, Outlook, Sales, Food & Beverage, Payroll, Microsoft Office
Education
Marymount Manhattan College 2005 — 2009
BA, Communications
Binghamton University August 2014 - Present
Continental Guest Services 2011 - 2013
Hofstra University 2008 - 2011
Skills
Microsoft Word, Microsoft Office, PowerPoint, Sales, Public Speaking, Leadership, Events Organisation, Academic Writing, Anthropology, Customer Service, Performing Arts
Education
State University of New York at Binghamton 2012 — 2014
Kramer Levin Naftalis & Frankel LLP August 2015 - Present
Windmill Alliance June 2013 - Present
Skip Hop November 2013 - June 2015
Skip Hop 2013 - 2015
OSP Group October 2012 - October 2013
Cravath, Swaine & Moore LLP December 2008 - June 2012
Atrium Staffing (Structure Tone) January 2008 - December 2008
Continental Guest Services October 2006 - January 2008
American Trans Air June 2002 - December 2004
Northwest Airlines May 1998 - December 2001
Skills
MS Office 2010, 55 WPM Typing, Basic Excel, Powerpoint, Publisher, Microsoft Office, Typing, Word, PowerPoint, Outlook, Windows, Lotus Notes, Data Entry, Telephone Skills, Customer Service, 10 Key, General Office Duties, Calendars, Microsoft Word, Public Relations, Administrative..., Adobe Acrobat, Sales, Management, Wordperfect, Access, PeopleSoft, Event Planning, Microsoft Excel, Calendaring, Human Resources, Spreadsheets, Software Documentation, Fundraising, Employee Relations, Administrative..., Office Management
Education
Post University 2009 — 2021
BSBA, Management
Miami Palmetto Senior High School 1981 — 1984
Diploma, Required
BroadwayAcross America February 2011 - Present
Cedar Lake Contemporary Ballet June 2007 - Present
Continental Guest Services July 2010 - January 2011
Borders November 2009 - July 2010
Cirque du Soleil April 2010 - June 2010
Disney Theatrical Group September 2008 - May 2009
Nederlander Worldwide Entertainment October 2006 - June 2008
Skills
Writing, Creative Writing, Customer Service, Theatre, Broadway, Sales, Organization Skills, Phone Etiquette, Social Media, Performing Arts, Entertainment, Acting, Film, Drama, Musical Theatre
Education
Marymount Manhattan College 2006 — 2010
Bachelor of Arts (BA), Playwriting and Screenwriting
PS 9 October 2014 - June 2015
Utopia Unlimited Opera Company January 2013 - June 2014
Amore Opera October 2011 - May 2014
Gli Spiritosi July 2013 - August 2013
Continental Guest Services February 2012 - July 2013
The Cell Theatre Co Ltd March 2011 - August 2011
Short Play Lab/Midwinter Madness Theatre Festival December 2010 - February 2011
Frank Zuback Productions August 2010 - November 2010
Royall Tyler Theatre/UVM Department of Theatre September 2007 - May 2010
The Public Theater May 2009 - August 2009
Skills
Brazilian Jiu-Jitsu, MMA, Commedia Dell'Arte, Opera, Acting, Directing, Conceirging, Standard computer skills, ProVenue, Thinking Outside The Box, Heavy Lifting, Always Punctual, Smiling
Education
University of Vermont 2006 — 2010
Bachelor of Arts (B.A.), Visual and Performing Arts
City University of New York City College
Master's degree, Theatre Education
NYC Department of Education September 2010 - Present
Equinox March 2010 - July 2010
Hillstone Restaurant Group September 2005 - January 2010
Forestburgh Playhouse 2003 - 2009
Jaded Waiters Inc. September 2004 - August 2005
Continental Guest Services January 2005 - June 2005
Education
Touro College 2012 — 2014
Master's degree, Special Education and Teaching
City University of New York-Hunter College 2010 — 2014
Masters in Education, Certificate in Special Education
The Boston Conservatory 2000 — 2004
BFA, Musical Theatre
Trimac Transportation August 2013 - Present
United States Marine Corps May 2009 - May 2013
Continental Guest Services January 2003 - August 2007
Clear Channel Radio Sales September 2001 - January 2003
Skills
Military, Military Operations, Military Experience, Security Clearance, Operational Planning, Command, DoD, Force Protection, Weapons, Defense
Education
Babson College 2007 — 2009
Master of Business Administration (M.B.A.), Concentration in Global Management
University of Maryland College Park 1997 — 2001
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Acquire Media March 2011 - Present
Continental Guest Services January 2006 - Present
Belvedere Hotel 2006 - 2014
Belvedere Hotel 2006 - 2014
Mandarin Oriental Hotel Group 1998 - 2005
Skills
Hotels, Hospitality, Revenue Analysis, Customer Service, Tourism, Rooms Division, Hospitality Industry, Time Management, Hospitality Management, Training, Sales, Concierge Services, Social Networking, Management, Public Relations, Resorts, Event Planning, Restaurants, Guest Service Management, Opera, Customer Satisfaction
Education
Michigan State University 1993 — 1995
Bronx Science 1989 — 1993
NY State Regents Diploma
Continental Guest Services August 2010 - October 2012
Alan Wasser Associates August 1999 - July 2010
Stone Productions May 1999 - August 1999
Education
Marist College 1995 — 1999
BA, Communications/Theatre
Christian Brothers Academy 1991 — 1995
Continental Guest Services February 2012 - Present
GHOSTS OF NY- walking tours East Village, West Village, Grand Central Terminal February 2012 - Present
ACTOR/SAG AEA AFTRA November 1993 - Present
Hi Tech Graphics & Embroidery November 2010 - Present
Jocelyn Druyan September 1995 - Present
Municipal Arts Society October 2011 - March 2012
J.E.T Theatre Co .and Independent Projects August 1995 - September 2010
Self Employed June 1998 - June 2006
Skills
modern dance,..., Spanish, Acting, Theatre, Film, Press Releases, Editing, Improvisation, Drama, Comedy, Directing, Dance, Commercials, Producing, Creative Direction, Art, Event Management, Event Planning, Performing Arts, Storytelling, Social Media Marketing, Entertainment, Creative Writing
Education
Adelphi University, NY, NY
MA, English As A Second Language(ESL)
Rutgers, The State University of New Jersey-New Brunswick
BA, Dance, Communications
hb studio
LivingSocial July 2011 - February 2013
Gilt Groupe February 2011 - April 2011
Continental Guest Services March 2007 - September 2010
Broadcast Music, Inc. January 2007 - March 2007
Skills
Customer Service, Salesforce.com, Social Networking, Facebook, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Customer Satisfaction, Account Management, Public Relations, Negotiation, Advertising, Public Speaking, Customer Experience
Education
Pennsylvania State University 2002 — 2006
Bachelor of Arts, Theatre
R/GA October 2013 - Present
Siegel+Gale August 2011 - October 2013
Digitas May 2011 - July 2011
Digitas July 2009 - April 2011
Multiple Projects May 2008 - June 2009
Agency.com 2006 - 2008
Continental Guest Services April 2005 - May 2006
i-traffic July 1999 - December 2004
Gilda's Club New York City 1998 - 1998
Skills
Client Services, Online Advertising, Digital Marketing, Advertising, Capacity Planning, Digital Media, Interactive Advertising, Interactive Marketing, Management, Project Management, Resource Management, Account Management, Analysis
Education
Saint Bonaventure University 1995 — 1999
BA, Marketing Communications
Parsons School of Design
Continuing Education, Fine Arts
Body & Pole April 2014 - Present
United Pole Artists July 2012 - Present
Crunch Fitness August 2011 - Present
Freelance Writing and Editorial Services September 2010 - Present
Continental Guest Services February 2012 - October 2013
Freelance Publicist August 2010 - August 2013
SHOCKra Studio April 2011 - July 2013
CBS Radio News May 2008 - August 2010
G.S. Schwartz & Co. Inc. January 2008 - May 2008
New Jersey Performing Arts Center May 2007 - December 2007
Skills
Publicity, Public Relations, Media Relations, Press Releases, Journalism, Writing, Social Media, Event Management, Dance, Broadcast Journalism, Creative Writing, Fitness, Entertainment, Cision, News, Hospitality, Fitness Training, Music, Media & Entertainment, Aerial Silks, Acting, Stunts
Education
Montclair State University 2004 — 2008
BA, Communication Studies
Innovation First International July 2013 - Present
Circle Car Wash July 2008 - June 2013
Lone Oak Land Development September 2007 - July 2009
Continental Guest Services October 2004 - August 2007
Coach 2000 - 2003
Skills
Customer Service, Sales, Management, Training, Leadership, Microsoft Office, Process Improvement, Strategic Planning, Account Management, Project Management
Education
Texas A&M University-Commerce
Business Administration and Management, General
Concert Ticket Agency February 2012 - August 2014
Continental Guest Services July 2009 - November 2011
Sam Pocker January 2001 - June 2011
theticketmonkey.com January 2000 - November 2001
Ticket Connection August 1996 - December 1999
Skills
Marketing, Social Networking, Event Management, Event Planning, Program Implementation, Event Ticketing, Archtics Ticketing..., Box Office Management, Dynamic Pricing, Strategy, Marketing Strategy, SEO, Advertising
Education
Fashion Institute of Technology 2009 — 2012
Advertising & Marketing Communications
Film Festival Flix 2012 - Present
Elizabeth Mestnik Acting Studio 2009 - Present
Actor / SAG, AFTRA 1998 - Present
Apple Cart Productions, LLC 2007 - 2012
Roundabout Theatre Company 2005 - 2008
Continental Guest Services 2002 - 2007
Skills
Final Cut Pro, Acting, Television, Producing, Theatre, Script Editing, Film, Screenwriting, Stage, Film Production, Comedy, Short Films, Feature Films, Playwriting, Festivals, Entertainment, Drama, Storytelling, Shakespeare, Creative Writing, Commercials, Creative Direction, Improvisation, Video Production, Teaching, Voice Acting, Post Production, Plays
Education
New York University 2001 — 2002
MA, Performance studies
Arizona State University 1996 — 2000
BA, Communication/Performance Studies
Rapid Realty May 2013 - Present
Highline Residential June 2014 - September 2014
Element Times Square Hotel November 2011 - November 2012
Continental Guest Services June 2010 - November 2011
Equinox June 2008 - June 2010
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Front Office, Customer Service, Event Management, Catering, Event Planning, Social Media, Social Networking, Acting, Social Media Marketing, Entertainment, Commercial Real Estate
Education
City University of New York City College 2006 — 2010
Bachelor of Science (BS), Theatre/Theater
Washington Irving High School 2003 — 2006
Theatre, Theatre/Theater
Sky City Apartments 2014 - Present
Preferred Properties Int'l 2004 - Present
Sky City Apartments 2014 - 2014
Continental Guest Services February 2011 - December 2012
Cross Country Bank January 2001 - December 2006
Skills
Real Estate, Luxury, Customer Service, Hospitality, Real Estate Transactions, Event Planning, Property Management, Marketing, Hospitality Management, Sales, Foreclosures, Resorts, Event Management, Customer Satisfaction, Concierge Services
Education
Universidad de Lima 1983 — 1987
Administration Degree, Business Administration and Management, General, Bachellor
Universidad del Pacifico 1979 — 1982
Economics Sciences
Pontificia Universidad Católica del Perú 1979 — 1981
Centro de Idiomas, British English Language
San Antonio de Bellavista
Universidad San Martin de Porres
Universidad San Martin de Porres
Waldorf Astoria New York August 2015 - Present
New York Hilton Midtown August 2014 - July 2015
Gainor Staffing June 2014 - August 2014
Cardiovascular Research Foundation October 2011 - March 2014
Imaginative Creations by Shanelle March 2011 - September 2012
Booking.com January 2010 - July 2010
Booking.com September 2007 - January 2010
Sheraton NY Hotel & Towers October 2006 - September 2007
Continental Guest Services May 2006 - October 2006
ePromos Promotional Products 2003 - 2003
Skills
Event Management, Hospitality, Revenue Analysis, Event Planning, Hotels, Meeting Planning, Sales, Customer Service, Strategy, Catering, Food & Beverage, Trade Shows, Program Management, Team Building, Nonprofits, Tourism, Management
Education
Syracuse University 2001 — 2005
Bachelors of Science, Marketing
NetNames April 2015 - Present
NetNames October 2013 - Present
NetNames August 2010 - Present
TVEyes February 2009 - August 2010
Reed Elsevier May 2008 - February 2009
Cision July 2005 - May 2008
Continental Guest Services December 2001 - July 2005
Doremus 1999 - 2001
Grey Group 1998 - 1999
Skills
brand protection, Trademarks, Intellectual Property, Executive Management, Contract Negotiation, Business Development, SaaS, Strategic Sales, Domain Names, Brand Management, Management, New Business Development, Corporate Communications, Strategic Partnerships, Lead Generation, Sales
Education
Towson University 1994 — 1998
BS, Mass Communication
Global Strategy Group March 2015 - Present
Global Strategy Group August 2013 - March 2015
Robbett Advocacy Media January 2013 - August 2013
Transportation Alternatives August 2011 - January 2013
Tito Jackson for City Council January 2011 - August 2011
New York City Campaign Finance Board March 2009 - October 2010
Global Strategy Group October 2008 - March 2009
Continental Guest Services June 2007 - August 2008
Irish Consulate General January 2007 - May 2007
Skills
Political Campaigns, Social Media, Politics, Research, Press Releases, Fundraising, Crisis Communications, Public Speaking, International Relations, Creative Writing, Editing, Newsletters, Public Policy, Strategic Communications, Media Relations, Community Outreach, Grassroots Organizing, Public Relations, Policy Analysis, Blogging, Speech Writing, Nonprofits, Community Development, Event Planning, Political Communication, Legislative Relations, Political Science, Coalitions, Political Consulting, Writing, Government, Policy, Public Affairs
Education
Fordham University 2008 — 2010
Master of Arts, Election and Campaign Management
Seton Hall University 2003 — 2007
Bachelor of Science, Diplomacy and International Relations
New Tampa Neighborhood News November 2009 - Present
Continental Guest Services January 2006 - October 2009
Kew Motor Inn January 1992 - November 2005
Education
Nassau Community College 1997 — 1999
Michigan State University August 2008 - Present
Illinois State University August 2007 - May 2009
Sumo Sushi December 2004 - August 2007
Continental Guest Services August 2002 - March 2004
Kruse and Muer May 1999 - June 2002
Alibi Lounge May 1998 - May 1999
Kruse and Muer March 1993 - May 1998
Skills
University Teaching, Theory, Computer Literate, Writing Skills, Technical Writing, Proposal Writing, Grant Writing, European History, Event Management, Program Management
Education
Michigan State University 2009 — 2014
Ph.D., English
Illinois State University 2007 — 2009
MA, English
Wayne State University 2000 — 2005
BA, Honors English, Magna Cum Laude
EG Event Group June 2013 - Present
Inc. Magazine's Business Owners Council May 2013 - Present
The Aerie Bed and Breakfast 2001 - Present
Actors' Equity Association January 1998 - January 2012
World Science Festival 2012 - 2012
Broadway Cares/Equity Fights AIDS 2000 - 2012
Continental Guest Services 2008 - 2008
Freelance Travel Director 2007 - 2007
Skills
Theatrical Production, Event Management, Entertainment, Public Speaking, Event Planning, Fundraising, Corporate Events, Live Events, Private Events, Managing Events, Venue Relations, Parties, Product Launch Events, Event Producing, Graphic Design, Events, Management, Social Media, Marketing, Leadership, Public Relations, Trade Shows, Social Media Marketing
Education
California State University-Fullerton 1991 — 1992
Musical Theatre
Riverside City College 1988 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Park Hyatt SalesGrand Hyatt New YorkJune 2014 - Present
Grand Hyatt New York April 2012 - June 2014
Continental Guest Services November 2004 - May 2011
Nine West Group September 2003 - November 2004
Skills
MS Office Suite, PC and Mac Proficient, Type 60+WPM, Outlook, Customer Service, Microsoft Office, Event Planning, Microsoft Word, Hospitality, Management, Event Management, Concierge Services, Hotels, Hospitality Industry, Social Networking, Tourism, Hospitality Management, Rooms Division
Education
City University of New York City College 2005 — 2008
Bachelor's, Economics
Hunter College 2003 — 2004
Theatre
Penn State University 2000 — 2002
Associate's, Business Administration
Marathon Consulting October 2011 - Present
Continental Guest Services September 2008 - October 2011
Madison Square Garden February 2008 - July 2008
Dell February 2005 - November 2007
Worldwide Plaza April 2007 - October 2007
Verizon Wireless November 2006 - March 2007
WNET Thirteen January 2005 - May 2005
Skills
Microsoft Exchange, Virtualization, Networking, Security, Windows, Cloud Computing, Active Directory, Technical Support, VMware ESX, VMware, Troubleshooting, Managed Services, Servers, Hyper-V, Microsoft Office, Customer Service, Computer Hardware, Outlook, Small Business Server, Microsoft Word, PowerPoint, Start-ups, Network Security, Disaster Recovery, System Administration, Network Administration, Windows Server, Amazon Web Services..., SonicWALL
Education
Berkeley College 2005 — 2009
Information Systems Management, Business
Metropolitan Corporate Academy 2001 — 2005
High School
University of New Haven September 2014 - Present
Arbonne International 2009 - Present
Sodexo - Inside Park at St. Bart's July 2012 - September 2014
LEARN Regional Educational Service Center December 2011 - June 2012
Kelly Services February 2011 - November 2011
Norwich Public Schools October 2010 - November 2011
Continental Guest Services October 2008 - January 2011
Garden City Hotel November 2007 - October 2008
The Inn At Fox Hollow Hotel May 2005 - November 2007
Skills
Hospitality, Event Planning, Hospitality Industry, Customer Service, Food & Beverage, Front Office, Hotels, Outlook, Microsoft Office, Public Speaking, Tourism, Concierge Services, Research, Clinical Research, Nutrition, Human Nutrition, Nutritional Analysis, Science, Life Sciences, Scientific Writing, Food Science, Time Management, Social Media, Management
Education
University of New Haven 2014 — 2016
Master of Science (M.S.), Human Nutrition, 3.9
Queens College 2013 — 2013
Biochemistry, 3.78
City University of New York-Brooklyn College 2012 — 2013
Anatomy, Physiology, Organic Chemistry, Nutrition, 3.41
Three Rivers Community College 2012 — 2012
Chemistry, 3.70
University at Albany, SUNY 1998 — 2002
BA, Psychology, Music
Abigail Michaels Concierge November 2013 - Present
InterContinental New York Times Square 2013 - 2015
Continental Guest Services July 2006 - November 2013
Hold Brothers On-line Investment Services, LLC February 2003 - July 2006
Skills
Hotels, Analysis, Hospitality, Market Research, Investments, Finance, Restaurants, Risk Management, Hotel Management, Securities, Concierge Services
Education
Queens College 2006 — 2007
B.A., Economics
Queens College 2006 — 2007
B.B.A., Finance
St. John's University, The Peter J. Tobin College of Business 1996 — 2000
B.S., Management
Continental Guest Services May 2008 - September 2010
CONTINENTAL GUEST SERVICES, INC May 2008 - September 2010
NY SUN June 2002 - January 2008
XEROGRAPHIC REPRODUCTION March 1999 - September 2001
MOTHER’S NETWORK INC October 1994 - January 1999
AC Nielson January 1991 - January 1994
Skills
Microsoft Office, Customer Service, Microsoft Word, Teamwork, Marketing, Sales, Market Research, Troubleshooting, Data Entry, Management, Leadership, Social Networking, PowerPoint, Public Relations, Social Media, Social Media Marketing, Facebook, Hospitality, Retail, Fundraising, Microsoft Excel, Windows, Public Speaking, Budgets, Coaching, Creative Writing, Advertising, Project Management, Marketing Strategy, Blogging, Customer Satisfaction, Nonprofits, Editing, Strategic Planning, Research, Interviews, Computer Hardware, Press Releases, Proposal Writing, Account Management, Teaching, Community Outreach, Time Management, Team Leadership, Copywriting, Photography, Entertainment, Proofreading, Inventory Management, Tourism
Education
Queens College 1987 — 1991
B.A., Education
Queens College 1987 — 1991
Bachelor's Degree, Elementary Education and Teaching
Queens College
BA, Education
Queens College
B.A, Education
Cintas January 2012 - Present
Continental Guest Services October 2009 - January 2012
Holiday Inn SoHo August 2006 - October 2009
Borders March 2006 - July 2006
Theatre Refreshment Company December 2005 - March 2006
ACTORS’ EQUITY ASSOCIATION August 2003 - December 2005
Skills
Hotels, Payroll, Training, Front Office, Hospitality Industry, Hotel Management, Hospitality Management, Rooms Division, Bookkeeping, Theatre, Casting, Retail, Management, Microsoft Office, Customer Satisfaction, Customer Service
Education
Baruch College 2011 — 2011
Accounting
Montclair State University 1998 — 2002
BA, Theatre
LesConcierges July 2011 - Present
Allergan July 2011 - Present
Millennium UN Plaza Hotel May 2007 - December 2010
Continental Guest Services November 2006 - December 2010
Skills
Sales, Event Management, Event Planning, Social Networking, Customer Service, Hospitality, Social Media, Marketing, Customer Satisfaction, Account Management, Training
Education
University of California, Santa Cruz 1996 — 1998
Bachelor of Arts, Theatre Arts
Orange Coast College 1992 — 1996
Laguna Beach High School 1989 — 1992
Corporate B2B NY April 2012 - Present
Continental Guest Services December 2007 - March 2012
Verizon October 2004 - February 2007
Bank of America May 1999 - October 2003
Tipton & Maglione February 1998 - December 1998
Ad Agencies Promotion Direct May 1995 - October 1997
Medallion Retail February 1993 - May 1995
Barnum & Souza August 1990 - June 1992
Maher/Hartford June 1987 - December 1989
The Walt Disney Company October 1985 - April 1987
Skills
Marketing, Direct Marketing, Sales, Team Building, Customer Satisfaction, Fundraising, Social Media Marketing, Social Networking, Art Direction
Education
School of Visual Arts
Bachelor of Fine Arts (BFA), Graphic Design
Fashion Institute of Technology
Associate of Arts and Sciences (AAS), Advertising Design
Continental Guest Services June 2006 - February 2013
Continental Guest Services January 2004 - June 2006
Manhattan Chili Company October 2000 - January 2004
Walker's Restaurant October 1995 - September 2000
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Microsoft Word, Entertainment, Outlook, Social Media, Sales, Event Management, Food & Beverage, Tourism, Microsoft Excel, Social Networking, Customer Satisfaction, Hospitality Industry, Strategic Planning, Marketing
Education
Montgomery College 1980 — 1981
Four Seasons Hotels and Resorts September 2011 - Present
Continental Guest Services February 2008 - September 2011
Skills
Hospitality Industry, Concierge Services, Rooms Division, Hotels, Hospitality, Front Office, Resorts, Hospitality Management, Tourism, Customer Service, Hotel Management, Revenue Analysis, Micros, Opera, Guest Service Management, Opening Hotels, Property Management..., Fine Dining, Hotel Administration, Customer Satisfaction, Event Management, Restaurants, Guest Recovery, Food & Beverage, Hotel Booking, Leisure, Banquets, Luxury, Menu Development, Catering, Sales, Pre-opening, Yield Management, MICROS
Education
University of The Arts 1992 — 1996
BFA, Musical Theater
continental guest services December 2003 - Present
Education
University of Michigan 1993 — 1997
Bachelor of Arts (B.A.)
Continental Guest Services February 2015 - September 2015
Upton Realty Group, Estate Agents & Property Stewards June 2014 - April 2015
Anchor Computer March 2005 - December 2006
Caribbean Women's Health Association October 2001 - November 2004
Good Shepherd Services April 2000 - June 2001
GlaxoSmithKline June 1999 - November 1999
Bronx VA Medical Center June 1998 - August 1998
South Brooklyn Medical October 1994 - June 1997
Skills
Technical..., Software Development, Visual Basic, Database Management, Databases, Microsoft SQL Server, SQL, Crystal Reports, Operating Systems, Testing, Troubleshooting, Web Development, Technical Support, Networking, Network Administration
Education
TCI College of Technology 2013 — 2014
Associate of Applied Science, Networking Technology, GPA 4.0
Rochester Institute of Technology 1997 — 2000
BS, Biomedical Computing
University of Virginia 1988 — 1992
BA, Psychology
Continental Guest Services November 2011 - Present
Red Lobster February 2008 - June 2011
Vector Marketing June 2006 - August 2006
Skills
Front Office, Customer Satisfaction, Concierge Services, Hotels, Hospitality, Hotel Management, Hospitality Industry
Education
Hunter College
Bachelor of Science (BS), Psychology
Czarnowski October 2007 - Present
New York Guest, LLC July 2003 - June 2007
Continental Guest Services April 2002 - June 2003
Skills
Accounting, Invoicing, Management, Payroll, Accounts Payable, Accounts Receivable, Microsoft Office, Budgets
Education
Queens College 1995 — 2002
Bachelor of Science (BS), Computer Science
Continental Guest Services September 2013 - Present
Continental Guest Services February 2006 - September 2013
Skills
Team Building, Team Leadership, Sales, Sales Management, Sales Operations, Motivation, Customer Service, Customer Satisfaction, Interpersonal..., Interpersonal Skill, HTML, Internet, Dance, Restaurants, Social Networking
Education
State University of New York at New Paltz 2001 — 2005
Bachelor's degree, Organizational Communication, General
BRIC - Arts and Media in Brooklyn July 2014 - Present
Continental Guest Services November 2011 - Present
NYC Media February 2014 - April 2014
New York City College of Technology September 2013 - November 2013
Skills
Adobe After Effects, Motion Graphics, Adobe Premiere Pro, Video Production, Broadcast, Adobe Photoshop, Adobe Illustrator, Post Production, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, FL Studio, Adobe Indesign, Adobe Audition, Pro Tools, Adobe Dreamweaver, Photoshop
Education
CUNY New York City College of Technology 2008 — 2014
Bachelor of Technology (B.Tech.), Advertising & Design