Experience
OneRain  2004 - Present
Great West Life  2002 - 2004
Convergent Communications   1999 - 2002
CSG Systems Inc.  1997 - 1999
TCI  March 1994 - October 1998
Analysts International  1993 - 1995
Regis University  January 1989 - March 1994
Open Inc.   1992 - 1994
MITRE  1987 - 1992
City of Colorado Springs  March 1986 - May 1988

Skills
Executive Management, Solution Architecture, Management Consulting, Strategic Planning, Integration, Software Development, Enterprise Architecture, Telecommunications, Program Management, Project Management, Product Management, Project Planning, Business Analysis, Operations Management, Analysis, Infrastructure, Change Management, Resource Management, SQL, Java, C++, Linux, XML, Testing, Perl

Education
University of Colorado Colorado Springs   1986 — 1989
MS, Computer Science

Colorado School of Mines   1980 — 1984
BS, Geophysical Engineering

Coronado High School

Experience
BridgePoint Technologies, LLC; Precision Communications; ISMWest.   December 2013 - Present
chuckreilly.com   January 2012 - Present
www.chuckreilly.com   February 2001 - Present
Convergent Communications   April 1999 - November 2000

Skills
Direct Sales, Online Marketing, lead, Sales Management, New Business Development, Marketing Strategy, Social Media Marketing, Email Marketing, Start-ups, Social Media, Consultative Selling, Account Management, Salesforce.com, Negotiation, B2B, Cold Calling, Advertising, SEO, Direct Marketing, Online Advertising, Business Development, Digital Marketing, Coaching, Leadership, Selling, Cloud Computing, Marketing, Lead Generation, Team Building, Sales, Telecommunications, Project Management, Strategic Partnerships

Education
Golden Gate University
M.B.A., Business

University of California, Berkeley
Extension Program, Network Engineering

University of San Francisco
Bachelors Degree, Business Administration

Experience
Convergent Communications   January 2013 - Present
Georgia Bureau of Investigation (GBI)   August 2012 - November 2012
Zaxby's Franchising, Inc.   October 2009 - August 2012

Skills
Microsoft Word, Call Centers, Cashiering, Filing, Copying, Customer Service, Criminal Justice, Law Enforcement...

Education
Alabama State University   2009 — 2012
Bachelor of Science (BS), Criminal Justice/Police Science

Sidney Lanier High School   2005 — 2008
High School Diploma

Experience
CBT Telecom   September 2014 - Present
Mastec  September 2012 - August 2014
Mitel  January 2001 - August 2012
Convergent Communications   April 1999 - January 2001
Matrix Networks  October 1996 - April 1999
Crosspoint Communications   November 1995 - October 1996
Matrix Networks  November 1993 - November 1995

Skills
SIP, VoIP, IP, Telephony, TDM, Telecommunications, Unified Communications, ISDN, IP PBX, Wireless, T1, Ethernet, Broadband, Optical Fiber, Fiber Optics, Network Design, DSL, WAN, MPLS, Switches, Cabling, LAN-WAN

Education
Clark College   1992 — 1993

Experience
Netrix, LLC  January 2015 - Present
Black Point Consulting   January 2014 - December 2014
Evolve IP  September 2012 - December 2013
IPiphany   May 2001 - September 2012
Convergent Communications   1998 - 2001
Ameritech Cellular  1997 - 1998
Business Systems Solutions Inc. (BSSi)   1996 - 1997
Independent Contactor  1995 - 1996
Dauphin   1990 - 1995

Skills
Business Strategy, Growth Strategies, Go-to-market Strategy, Start-up Ventures, Managed Services, Unified Communications, Cloud Computing, Direct Sales, Solution Selling, Wireless, Professional Services, Data Center, New Business Development, SaaS, Hosted Voice, Salesforce.com, Security, Growth Capital, Marketing Automation, Social Media Marketing, CRM, Sales Growth, Strategic Partnerships

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   1996 — 2000
MBA, Entrepreneurship

University of Illinois at Urbana-Champaign   1983 — 1988
Bachelor of Science (BS), Electrical Engineering

University of Illinois at Urbana-Champaign   1983 — 1988
Bachelor of Science (BS), Psychology-Ergonomics and Human Factors

Glenbrook South   1979 — 1983

Experience
Firefly Medical, Inc.   June 2013 - Present
Beacon Biotechnologies   November 2010 - April 2014
SoftSwitching Technologies  September 2008 - April 2011
Endeavor Capital   January 2004 - September 2008
Silver Spring Networks  January 2001 - October 2003
Convergent Communications   May 1996 - March 2000
Fiber Optic Technologies  August 1986 - April 1995
Digital Equipment Corporation  January 1978 - August 1986

Education
South Dakota State University   1972 — 1977
Bachelor's Degree

Experience
Truven Health Analytics  April 2013 - Present
Truven Health Analytics  June 2011 - Present
Thomson Reuters  February 2008 - June 2011
Thomson Micromedex  November 2001 - February 2008
Convergent Communications   February 1999 - April 2001

Skills
Business Analysis, Resource Management, Business Process, Process Improvement, Microsoft Excel, Team Management, Cross-functional Team..., Project Management, Requirements Analysis, Oracle Discoverer, Oracle Applications, Enterprise Architecture, Microsoft Office, PMO, SQL, Visio, MS Project, Integration, IT Management, CRM, Project Portfolio..., Technical Writing, XML, CA Clarity, Rally, Microsoft Certified..., Google Apps

Education
University of Phoenix   2004 — 2006
MBA - Technology Management, Technology Management

Regis University   1999 — 2001
BS - Computer Information Systems, Information Technology

Monterey Peninsula College   1995 — 1999
AA - Arabic, International Studies

Experience
Extem   September 2015 - Present
Bay Cloud Partners   November 2013 - 2014
Bracco Diagnostics  June 2009 - July 2012
Ecolab - Healthcare  November 2002 - April 2009
Anacomp  February 2001 - September 2002
Convergent Communications   December 2000 - June 2001
EoExchange  January 1999 - December 2000

Skills
Sales Operations, Account Management, Sales Process, Management, Sales, Solution Selling, Selling, Capital Equipment, Business Development, Strategy, Sales Management, Healthcare, New Business Development, Enterprise Software, Cold Calling, Salesforce.com, Direct Sales, Medical Devices, Marketing Strategy, Leadership, Cardiology, Training, Marketing, Operating Room, Market Development, Product Launch, Counselor Salesperson..., Specialized Topics in..., Cloud Computing, Customer Retention, Sales Presentations, Negotiation, Program Management, Key Account Management, Cross-functional Team..., Competitive Analysis, Start-ups, Project Management, Channel Partners, Big Data

Education
University of California, Santa Barbara
BA, Biological Sciences

Experience
Pride Staff  May 2014 - October 2014
coordinated Care health   January 2014 - February 2014
Convergent Communications   August 2013 - October 2013
Highline Community College Education Foundation   April 2013 - August 2013
ACS  October 2011 - January 2012
Smart Staffing   June 2010 - August 2011
Service, Center for Learning Connections   July 2009 - August 2010
Chamber of Commerce  July 2009 - November 2009
Menzies Aviation  April 2007 - July 2008
Target Corporation  October 2004 - February 2006

Skills
Data Entry, Healthcare, Teamwork, Microsoft Office, Cashiering, Cash Register, Customer Experience, People Skills, Customer Service, Retail, Microsoft Word, Team-oriented, Microsoft Excel, Close Attention to..., Sales, Call Centers, Call Center, Filing, Access, Time Management, Administration, Customer Satisfaction, Outlook, PowerPoint, Telephone Skills, Problem Solving, WinDebt, Leadership

Education
Seattle Community College-South Campus   2015 — 2015
Certificate, Medical Office Professional, 2.9

Highline College   2011 — 2012
Medical Office Assistant/Specialist

Seattle Vocational Institute   2011 — 2012
Certificate, Office Clerk

Highline Community College, YWCA I
BEST Business Technology

Experience
Secure Computing Innovation Foundation (non-profit)   February 2014 - Present
Institute of Electrical and Electronics Encineers (IEEE)   September 2014 - Present
IEEE  November 2014 - Present
Energy Enterprise Solutions LLC  2009 - 2010
SONeTech, Inc.   March 2006 - October 2008
Verizon Federal Network Systems  2008 - 2008
Lockheed Martin  January 2001 - March 2006
VONAGE  July 2000 - February 2001
SONeTech, Inc.   October 1992 - June 2000
Convergent Communications   1995 - 1999

Skills
Systems Engineering, System Architecture, Integration, System Design, Security, Software Engineering, Telecommunications, Networking, VoIP, Network Administration, Leadership, Entrepreneurship, TCP/IP, Software Documentation, Requirements Management, Requirements Analysis, Testing, Proposal Writing, IP, Project Management, Cisco Technologies, Program Management, Maptitude, Operating Systems, Network Architecture, Switches, Linux, Computer Security, SDLC, Software Design, Hardware, Architecture, Databases, Disruptive Innovation, Innovator, Network Management, Writing, Intelligent Networks, Distributed Systems, SOA, Cloud Computing, Information Security, Solaris, Architectures, Unix, Common Criteria, Iso 9000, Certifications, Business Process..., TOGAF

Education
The George Washington University   2002 — 2002
Grad. Certificate, Computer Security & Info Assurance

The University of Memphis   1963 — 1968
BS, EE

Coursera   2012 — 2013
Auditing interesting classes, Business & Computer Science, N/A

Leilihua High School   1961 — 1963
Diploma, College Prep

Experience
Harry Norman, REALTORS®   May 2009 - Present
Inter-tel Technologies  January 2001 - March 2008
Convergent Communications   1998 - 2001
Tie Communications  July 1988 - July 1998
ITT Business Communication Corp   February 1980 - June 1987
United States Air Force  June 1968 - March 1972

Skills
REO, Sellers, Foreclosures, Short Sales, SFR, Seniors, Buyer Representation, Real Estate, Investment Properties, Investors, Selling, Listings, Single Family Homes, Residential, Resale, Real Estate Investment, Distressed Property, Move Up Buyers, First Time Home Buyers

Education
Georgia Institute of Technology   1975 — 1976

University of North Georgia   1966 — 1968
Math

Northside High School Atlanta, Ga   1962 — 1966

Experience
Hewlett-Packard  September 2013 - Present
Attain Holdings   December 2010 - Present
Corporate Strategy Officer at High Touch Technologies   January 2013 - June 2013
High Touch, Inc.   February 2011 - January 2013
Attain Technologies   March 2001 - February 2011
Latis Networks   August 2000 - March 2001
Convergent Communications   September 1998 - August 2000
CompuCom  March 1996 - August 1998
EDS  February 1990 - March 1996

Skills
Account Management, Strategic Planning, VoIP, SaaS, Enterprise Software, Sales Management, Strategic Partnerships, Telecommunications, Cloud Computing, Channel, Professional Services, Leadership, CRM, Business Intelligence, Business Alliances, Channel Partners, Virtualization, Business Strategy, Go-to-market Strategy, Partner Management, Vendor Management, Salesforce.com, Unified Communications, Integration, Product Marketing, Business Development, Direct Sales, New Business Development, Sales Process, Competitive Analysis, Sales Operations, Lead Generation, B2B, Managed Services, Mobile Devices, Business Analysis, Process Improvement, Product Management, Sales, Consulting, P&L Management, Channel Sales, Marketing Strategy, Healthcare Information..., Microsoft Technologies, Technology Integration, Hybrid Cloud, Cloud Storage, Mergers & Acquisitions, Entrepreneurship

Education
University of North Texas   1995 — 1996
MBA

Westminster College (MO)   1981 — 1985
Bachelor of Arts

Experience
TekSystems (Contractor @ State Farm Insurance)   June 2015 - Present
Collabera (Contractor @ Wells Fargo)   November 2014 - May 2015
TekSystems (Contractor @ State Farm Insurance)   March 2013 - July 2014
Arthur J. Gallagher and Co.   October 2012 - March 2013
Comcast Business  February 2012 - October 2012
WW Data Systems   February 2011 - January 2012
National Van Lines  May 2008 - September 2010
Abacus Moving & Storage   January 2001 - May 2008
Tellabs  February 2002 - November 2003
Convergent Communications   July 1998 - December 2001

Skills
Sales Management, Sales Support, Technical Architecture, CompTIA Network +, CompTIA, Sales Operations, VoIP, Cisco Technologies, CCNA Voice Certified, CCNA Routing and..., Call Centers, Networking, Telephony, Sales, Routers, Operating Systems, Cisco Routers, Cisco Certified, Security, MPLS, Storage, Troubleshooting, Software Installation, CCIE, Pre-sales, Cisco Call Manager, WAN, CCNA, Cloud Computing, Telecommunications, Solution Selling, Switches, Managed Services, Disaster Recovery, Data Center, Information Technology, Wireless, Microsoft Certified..., SaaS, Professional Services, LAN-WAN, Unified Communications, Training

Education
The University of Montana   1990 — 1992
General Studies

Central New Mexico Community College   1977 — 1980
Yes, Electronics

College of DuPage
Internetworking and Telecommunications

Experience
Trans-West Network Solutions  August 2001 - Present
Inter-tel  February 2001 - July 2001
Convergent Communications   January 1999 - January 2001
Tie Communications  February 1989 - December 1998

Skills
Cold Calling, Unified Communications, Telecommunications, Solution Selling, Managed Services, SaaS, VoIP, Co-location, Telephony, Strategic Planning, Strategic Partnerships, Sales, Account Management, Sales Process, Wireless, Selling, Data Center, Marketing, Direct Sales, Marketing Strategy, Call Centers, B2B, New Business Development, Sales Management, SIP Trunking, Sales Operations, SIP, Customer Service

Education
Arizona State University   1984 — 1988
Bachelor of Science, Organizational Communications

Saguaro High School   1980 — 1984

Experience
Optiv  September 2014 - Present
Optiv  September 2014 - Present
Enerplus  October 2012 - September 2014
Ball  April 2012 - October 2012
Jones Lang LaSalle  June 2011 - March 2012
Pfizer  April 2003 - March 2011
Techmaster Maintenance Company   May 2001 - April 2003
Nortel Networks  July 2000 - May 2001
Convergent Communications   June 1998 - July 2000

Skills
Strategic Planning and..., Project Management, Cost Containment, Maintenance Systems..., Staff Management /..., Space Planning, Meeting Planning, Relocations, Training and Development, Procurement, Budget Planning and..., Recruitment and Labor..., Contract Negotiations, Customer and Vendor..., Microsoft Office, Security Management, Construction Management, Furniture Specification, Management, SharePoint, Budgets, Strategic Planning, Contract Negotiation, Leadership, Process Scheduler, Furniture, Cross-functional Team..., Change Management, Program Management, Facilities Management, Space planning, Project Planning, Contract Management, Construction, Customer Satisfaction, Team Building, Vendor Management, Operations Management, Sales, Forecasting, Organizational..., Recruiting, Continuous Improvement, Time Management, Customer Service, Security, Process Improvement, Training, Performance Management, Team Leadership

Education
IFMA Certification   2006 — 2013
CFM, IFMA

Regis University   2005 — 2006
BS, Business Administration

University of Denver

Experience
Linc Energy Operations, Inc   October 2010 - Present
I Transfer   2012 - 2013
Allegro Multimedia, Inc   June 2006 - October 2010
Registered Investment Advisors, LLC's   June 2001 - May 2006
Convergent Communications   June 2000 - June 2001
J.D. Edwards   December 1998 - June 2000
American Management Systems  June 1994 - December 1998
QualMed Plan For Health   August 1993 - June 1994
Trison Properties   June 1988 - August 1993
Okland Oil Company   May 1985 - June 1988

Skills
Strategic Planning, Business Strategy, Start-ups, Sustainability, Problem Solving, Financial Risk, Competitive Analysis, Compliance, Change Management, Operations Management, Financial Analysis, Financial Modeling, Legal Compliance, Legal Research, High Performance Teams

Education
Oklahoma State University   1980 — 1984
BS, Accounting/Finance

Experience
Agile Trading Co.   June 2013 - Present
Kids Mobility Network, Inc.   November 2005 - Present
Motavo Venture Group   August 1994 - Present
Solera Insurance & Financial Services, Inc.   November 2005 - May 2013
Elements Home Spa   2003 - 2006
Convergent Communications   April 1996 - June 2000

Skills
Financial Modeling, Mergers, Corporate Development, Business Planning, Product Development, Venture Capital, Mergers & Acquisitions, Entrepreneurship, Business Strategy, Start-ups, Strategic Planning, Finance, Management, Executive Management, Private Equity

Education
Ferris State University   1986 — 1991

Experience
Samsung Telecommunications America  August 2013 - Present
Mythics Inc.  January 2009 - August 2013
MYTHICS, INC  March 2007 - January 2009
SRI Federal Services   October 2007 - March 2008
Integrated Data Service   September 2006 - July 2007
Ford Motor Company  December 2002 - June 2006
Florida Power & Light  July 2002 - December 2002
MCI-Worldcom  December 2001 - June 2002
Xcare   July 2001 - September 2001
Convergent Communications   October 1999 - June 2001

Skills
Oracle, Enterprise Architecture, Data Warehousing, Databases, Enterprise Software, Integration, Solaris, Disaster Recovery, Performance Tuning, Unix, Business Intelligence, Cloud Computing, Oracle RAC, High Availability, Requirements Analysis, Project Management, Strategic Planning, Project Planning, Process Improvement, Program Management, Cross-functional Team..., Business Analysis, Organizational..., Change Management, Team Leadership

Education
Massachusetts Institute of Technology   2013 — 2014
(OCW) Open Course Work, Engineering Systems Division

University of Colorado Colorado Springs   1999 — 2001
MS, Data Systems Engineering

Journalism Southwestern Oklahoma State University   1966 — 1970
BA; Certification; School Administration; MBA, Psychology; Mathematics & Computer Science; International Studies Faculty

Experience
Strategic Products and Services  April 2001 - Present
Convergent Communications   March 1990 - March 2001

Skills
Unified Communications, VoIP, Telephony, Start-ups, Managed Services, Telecommunications, Solution Selling, Contact Centers, Management, Sales

Education
University of Maryland Baltimore County   1985 — 1989
Economics

Experience
Barry University  January 2012 - Present
Barry University  October 2007 - January 2012
Barry University  February 2006 - September 2007
Barry University  February 2005 - February 2006
US Army  December 2002 - March 2004
Erie Community College  August 2002 - December 2002
Rhythms Netconnections  June 2000 - August 2002
Convergent Communications   November 1999 - June 2000
NATO  January 1999 - September 1999

Skills
Project Coordination, Self Starter, Supervisory Skills, Microsoft Office, Databases, Program Management, Strategic Planning, Project Management, Team Leadership, Customer Service, Public Speaking, Analysis, Project Planning, Outlook, Team Building, Troubleshooting, Leadership, Research, Coaching, Leadership Development, Teaching, Management, Higher Education, Technical Support, Training, Staff Development, System Administration, Budgets, Information Technology

Education
Barry University
MS, Information Technology

St. Joseph's Collegiate Institute

State University of New York at Buffalo
BA, Legal Studies

Experience
EchoStar Corporation  August 2011 - Present
Athena Technical Services   March 2011 - Present
New Frontier Innovations   October 2012 - July 2014
Minerva Engineering  June 2010 - January 2011
Merlin International  February 2010 - June 2010
ISYS Technologies  February 2006 - February 2010
ABACUS Moving & Storage   May 2003 - February 2006
AT&T Broadband  2001 - 2003
Convergent Communications   2000 - 2001

Skills
Technical Recruiting, Systems Engineering, Applicant Tracking..., Program Management, Integration, Talent Acquisition, Sourcing, Recruiting, Requirements Analysis, Information Technology, Vendor Management, Management, Defense, Training, DoD, SDLC, Aerospace, Screening Resumes, Security Clearance, Resource Management, Military, Government, Human Resources, Internet Recruiting, Business Development, Process Improvement, Analysis, Temporary Placement, Leadership, Networking, Staff Augmentation, Software Development, Screening, Benefits Negotiation, Staffing Services, College Recruiting, Professional Services, Contract Recruitment, Executive Search, Security, Software Engineering, Enterprise Architecture, Outsourcing, PMP, Government Contracting, Consulting, Permanent Placement, Hiring, Intelligence

Education
University of Colorado Denver   1997 — 2001
MS

Texas Tech University   1971 — 1976
BA

Gainesville High   1968 — 1971
HS diploma

Experience
ADP  July 2013 - Present
Teleperformance  April 2013 - July 2013
Convergent Communications   October 2012 - January 2013
Follett Corporation  January 2011 - August 2012

Skills
Telecommunications, Call Centers, Team-oriented, Multi Tasking, Customer Service, Microsoft Word, Microsoft Excel, Proficient Typing Skills, Public Speaking, Technical Support, Training, Employee Benefits, Sales, Human Resources, Customer Satisfaction, Payroll, Teamwork, Employee Relations, Employee Training, Microsoft Office, Time Management

Education
South Carolina State University   2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.2/4.0

OW

Experience
Kything Ltd.   October 2014 - Present
David Couper Consulting Inc.   February 1997 - Present
Vistage International  May 2011 - September 2012
Kaiser Permanente  August 2008 - August 2010
UCLA Extension  January 2007 - June 2010
Outsiders On The Inside   2010 - 2010
Countrywide Home Loans  June 2006 - July 2007
Countrywide Financial Corporation  2006 - 2007
Arthur Andersen  February 1993 - February 1997
Convergent Communications   1986 - 1987

Skills
Leadership Development, Team Building, Training & Development, Instructional Design, Executive Coaching, Career Development, Coaching, Conflict Resolution, Change Management, Leadership, Career Counseling, Business Coaching, Organizational..., Succession Planning, Organizational..., Talent Management, Employee Engagement, Executive Development, Personal Development, Performance Management, Training, Culture Change, Employee Training, Public Speaking, Strategy, Management, Program Management, Human Resources, Interviews, Performance Improvement, Workshop Facilitation, Team Leadership, Strategic Planning, Policy, Resume Writing, Team Management, Consulting, Executive Management, Marketing, Emotional Intelligence, Entrepreneurship, Mentoring, Management Consulting

Education
University of Santa Monica   2013 — 2014
Certificate in Consciousness, Health, and Healing, Psychology

University of Santa Monica   2012 — 2013
Certificate in Soul-Centered Professional Coaching, Psychology

University of Santa Monica   2006 — 2008
Master’s Degree Program in Spiritual Psychology, Psychology

Royal Society of Arts, ILS Tokyo   1982 — 1984
Diploma in Education, Education

Cardiff University / Prifysgol Caerdydd   1978 — 1981
BA, English/Communication

Torquay Boys Grammar School   1972 — 1978

Experience
Dell  September 2014 - Present
Dell  August 2013 - September 2014
Dell  2001 - August 2013
Cowboy Lounge   2007 - 2012
Immedient  1999 - 2001
Convergent Communications   1997 - 1999
TCI  1995 - 1997
StarTek  1994 - 1995
SEI LLC  1994 - 1995

Skills
Microsoft Exchange, Air Force, Dell Computers, Microsoft Technologies, Enterprise Architecture, Dell PowerEdge Servers, Security Clearance, Storage, Hardware, Country Swing Dancing, Cyber Warfare, Solution Architecture, VMware, Servers, Cloud Computing, Disaster Recovery, Windows Server, Compellent, EqualLogic, Mobile Technology, Technical Sales..., IT Solutions, Troubleshooting, Solution Selling, Information Security, Strategic Planning, Sales, Pre-sales, Bowhunting skills, SAN, SharePoint, VDI, System Deployment, Data Center, Storage Virtualization

Education
Lincoln University (NZ)   1994 — 1995
International Business/Trade/Commerce

UCSB   1992 — 1993
Computer and Information Sciences

namaqua

namaqua

Experience
Tech Electronics  November 2011 - Present
Mitel  January 2001 - October 2011
Convergent Communications   January 1999 - January 2001
XTRA Lease  September 1991 - January 1999

Skills
VMware VSP, Mitel Sales..., VoIP, VMware, Telephony, Unified Communications, Managed Services, Sales, Telecommunications, MPLS, SIP, Networking, Account Management, Wireless, Hosted Services, Video Conferencing, Solution Selling, Sales Process, Direct Sales, Cloud Computing, IP, WAN

Education
Hillsboro High School   1976 — 1980

Colorado Mountain College
Computer Science

St. Louis Community College
Spanish

Experience
Carrier Access, Inc.   2001 - Present
Baker Communications  1998 - 2001
Convergent Communications   1994 - 1998

Skills
Finance, Executive Financial..., Human Resources, Project Management, Process Management, Technical Training, Executive Support, Telephony, Telecom Expense..., Managed Services, Unified Communications, Co-location, LAN-WAN, MPLS, VoIP, Cloud Computing, Ethernet, Solution Selling, WAN, Wireless, Data Center

Education
Central College
BA, Communications, Science, History

Experience
Avaya Government Solutions  February 2004 - Present
Avaya Government Solutions  February 2004 - Present
Expanets  February 2001 - February 2004
Convergent Communications   February 1998 - February 2001
Mitel  December 1995 - February 1998

Skills
Unified Communications, Solution Selling, Avaya, Telecommunications, Managed Services, Call Centers, Cloud Computing, Sales Operations, VoIP, Cisco Technologies, Channel Partners, SIP, SaaS, Selling, Professional Services, Telephony, Enterprise Software, Video Conferencing, IVR, Direct Sales, IP, Wireless, CTI, Contact Centers, SIP Trunking, Data Center, Co-location, WAN, MPLS, ACD, Ethernet, Sales Engineering, Hosted Services, T1, Salesforce.com, LAN-WAN, Voice Mail, Networking, Management, Avaya Technologies, Sales

Education
University of Maryland College Park   1987 — 1991
B.S., Education

High Point High School   1982 — 1986

Experience
US Bank  August 2011 - Present
Concord  October 2008 - August 2011
Perficient  April 2007 - August 2011
Concord Technology  December 2005 - January 2007
Darwin Partners  December 2004 - June 2005
Zettaworks  January 2003 - November 2004
Qwest  November 2001 - March 2002
TimeBridge Technologies  January 2001 - November 2001
Convergent Communications   March 2000 - January 2001
Genesys Conferencing  June 1999 - March 2000

Skills
TIBCO, Java Enterprise Edition, Oracle, Unix, C#, SOA, EAI, JMS, Enterprise Architecture, ESB, TIBCO iProcess, Middleware, Solution Architecture, Web Services, Application Architecture

Education
Colorado Technical University   1985 — 1991
BS, Computer Science

Experience
Chasca Consulting LLC   July 2003 - Present
Nortel  October 1999 - October 2001
Convergent Communications   March 1997 - March 1999
U S WEST  March 1986 - July 1996
HP/Unisys   September 1979 - March 1986
American Hospital Supply Corp.  January 1978 - January 1979
U S Government Health Agencies: HHS & DOD   1972 - 1974

Skills
Hospitals, Start-ups

Education
University of Nevada-Las Vegas   1977 — 1979
MBA, Management & Leadership

National Institutes of Health (NIH)
Graduate Studies, Hematology & Immunology

University of Wisconsin-Milwaukee
BSc, Medical Technology (Chemistry/Biology)

Experience
Virtela Technology Services Incorporated  May 2007 - Present
Plexus Associates   November 2001 - April 2007
TW Telecom  2000 - 2001
Convergent Communications   1999 - 2000
Morgan Stanley  1999 - 1999

Skills
Telecommunications, Vendor Management, SaaS, Professional Services, Cloud Computing, Business Development, Product Management, VoIP, Cross-functional Team..., Product Marketing, Account Management, Enterprise Software, Consulting, Solution Selling, Wireless, Strategic Partnerships, New Business Development, Program Management, Networking, Channel, Managed Services, MPLS, Integration, Data Center, Competitive Analysis, IP, Co-location, Sales Process, Demand Generation, Outsourcing, Mobile Devices, SIP, Pre-sales, CRM, Start-ups, Network Design, Cisco Technologies, Strategy, Direct Sales, Channel Partners, Sales Operations, Unified Communications, Ethernet, Team Management, Go-to-market Strategy, WAN, Contract Negotiation, Selling, Security, Service Delivery

Education
University of Denver - Daniels College of Business   2006 — 2009
MBA

University of Colorado Boulder   1995 — 1998
BS:, Finance

Baylor University   1994 — 1995

Experience
Randstad  March 2014 - Present
MAXIMUS  March 2014 - Present
Convergent Communications   October 2009 - January 2013
West Corporation  June 2008 - June 2009
Convergys  March 2002 - December 2005

Skills
Customer Service, Call Centers, Microsoft Office, Windows, Outlook, Microsoft Excel, PowerPoint, Troubleshooting, Networking, Telephony, Telecommunications, Cisco Technologies, Microsoft Word

Education
Ashford University   2013 — 2017
Bachelor of Human Resource Management

Lenoir Community College   1998 — 1999
Associate of Arts (AA), Culinary Arts/Chef Training

Experience
Independent Network Consulting, Inc.   May 2002 - Present
Convergent Communications   April 1998 - November 2000

Skills
Strategic Planning, Customer Service, Leadership, Sales, Microsoft Office, Marketing, Team Building, Sales Management, Business Development

Education
University of Illinois at Chicago
Bachelor's Degree

William Rainey Harper

Experience
Lodgenet Entertainment Corp   April 2007 - September 2012
On Command  October 2003 - April 2007
Convergent Communications   1998 - 1999
CSG Systems  1997 - 1998
Tele-Communications, Inc  January 1995 - August 1997
AT&T  1984 - 1991

Skills
Data Center, Team Leadership, Servers, Budgets, IT Service Management, Strategic Planning, System Administration, Unix, Integration, Operations Management, Process Improvement, Databases, Computer Hardware, Vendor Relationships, ITIL Process, Linux, Outlook, Microsoft Office, Storage, Operating Systems, SaaS, Hardware, Disaster Recovery, Cisco Technologies, Problem Solving, Change Management, Troubleshooting, Enterprise Software, Windows, Team Building, Management, Project Management, Visio, Budget Management, Vendor Management, ITIL Certified

Education
Regis University
Bachelor of Science, Computer and Information Systems

Experience
US Navy  January 2003 - Present
USS PRINCETON (CG 59)   June 2011 - April 2014
VFA-122  March 2008 - March 2011
USS Crommelin (FFG 59)   December 2005 - February 2008
USS Gary (FFG 51)   January 2004 - February 2005
Accenture  December 2000 - September 2001
ABC Technologies  March 2000 - November 2000
Convergent Communications   September 1999 - February 2000
CSC - Computer Sciences Corporation  July 1998 - July 1999

Skills
Military, Navy, Logistics, Leadership, Supply Chain Management, Information Technology

Education
Naval Postgraduate School   2014 — 2015
MBA Candidate, IT Logistics

Oregon State University   1994 — 1998
Bachelor's Degree, Business Administration, MIS

Experience
McGladrey  April 2015 - Present
IBM  October 2009 - February 2015
Bighand Inc   September 2007 - January 2008
Caterpillar Inc  January 2007 - September 2007
Clinical Computer Systems  July 2005 - May 2006
Northern Trust  June 2001 - April 2005
Convergent Communications   January 2001 - April 2001
UOP  March 1999 - January 2001
TekSystems - Unilever Corporation   September 1998 - March 1999
Donnelley Enterprise Solutions Incorporated   November 1997 - September 1998

Skills
Servers, Disaster Recovery, Troubleshooting, Technical Support, Data Center, Operating Systems, Hardware, Integration, Security, Windows Server, System Deployment, Active Directory, Network Administration, System Administration, VMware, Networking, Computer Hardware, Firewalls, Unix, IT Service Management, Windows, Software Installation, Information Technology, VMware ESX, Microsoft Exchange, Virtualization, ITIL, Help Desk Support, Computer Security, Software Documentation, Laptops, Windows 7, IT Operations, Citrix, Project Planning, Printers, VPN, Incident Management, Lotus Notes, Project Management, DNS, Linux, BMC Remedy, SAN, DHCP, TCP/IP, Red Hat Linux, vSphere, VMware Infrastructure, Medical Devices

Education
Illinois State University

Joliet Junior College

Experience
Cricket Wireless  July 2014 - Present
Macrologic, Inc.   April 2003 - August 2014
Comcast Cable  January 2014 - April 2014
State of Colorado, Division of Parks and Wildlife   September 2010 - June 2013
360Networks (USA) Inc.   December 2000 - September 2002
Convergent Communications   May 1998 - December 2000

Skills
Microsoft Office, Microsoft Word, English, Microsoft Excel, PowerPoint, Customer Service, Microsoft Access, Telecommunications..., Data Analysis, Databases, Database Administration, Data Warehousing, Data Mining, Reporting & Analysis, Report Writing, C#, C++, SQL, VoIP, SNMP, Network Engineering, Voice & Data Convergence, CMS, Cisco BTS, Ericsson IMS, Huawei IMS, Genband Safari, Broadsoft Broadworks, Troubleshooting, Access, Integration, Unix, Telecommunications

Education
Community College of Aurora   1991 — 1994
Associate of Science (AS), Computer Information Systems

Experience
SmartRG, Inc.   August 2012 - Present
T-Mobile  July 2011 - August 2012
Frontier Communications  July 2010 - August 2011
Charter Communications-Newport OR   March 2010 - September 2010
Sprint  September 2009 - March 2010
Embarq  May 2007 - July 2009
Eschelon Telecom  2006 - 2007
Qwest Communications  2000 - 2006
Convergent Communications   1998 - 2000
ICG Communications  1999 - 1999

Skills
Telecommunications, Wireless, MPLS, VoIP, Telephony, Unified Communications, Networking, Solution Selling, Account Management, Sales, T1, Customer Satisfaction, New Business Development, Managed Services, Broadband, WAN, Cisco Technologies, DSL, ATM networks, Data Center, Hosted Services, IP, Sales Operations, Lead Generation, Mobile Devices, Internet Services, Computer Network..., Direct Sales, Salesforce.com, Ethernet, Call Centers, Cloud Computing, B2B, Network Engineering, Routers, Metro Ethernet, Strategic Partnerships, Strategy, Co-location, SIP Trunking, SIP, Cross-functional Team..., Leadership, Security, Management, Channel Partners, Sales Engineering, IPTV, Optical Fiber, Sales Process

Education
Community College of Aurora

Pickens Technical College

Experience
Huhtamaki Inc.  August 2012 - Present
Transworld Systems  2000 - 2012
Convergent Communications   August 1998 - June 2000

Skills
Private Pilot, Ski, Basketball, Golf, Accounts Receivable, Team Building, Operations Management, Credit, New Business Development, Insurance, Analysis, Sales, Forecasting, Call Centers, Account Management, Process Improvement, Management, Customer Service, Creative Solutions, Persistence, Positive Behavior..., Positive Employee..., Discipleship, Creative Direction, Creative Strategy

Education
Johnson County Community College   1984 — 1986

Carpenters Apprenticeship School   1982 — 1984
Carpentry/Carpenter

Rockhurst High School   1978 — 1982
Diploma

St. Ann's

Experience
Milestone Systems, Inc.   2013 - Present
L7 Technology Partners   2011 - 2012
Digitel Corporation  April 2001 - June 2011
Convergent Communications   January 1997 - April 2001
Tie Communications  January 1991 - January 1997
Northern Virginia Telephone   January 1989 - January 1991
Gilbane Building Company  January 1985 - January 1989

Skills
Sales, Marketing, Negotiation, Customer Satisfaction, Cross-functional Team..., Management, Solution Selling, Unified Communications, Telecommunications, Sales Management, Direct Sales, SaaS, New Business Development, VoIP, Strategic Planning, Team Building, Start-ups, Salesforce.com, Sales Operations, Team Leadership, Vendor Management, Cloud Computing, Contract Negotiation, Operations Management, Forecasting, Selling, Leadership, Marketing Strategy, Management Consulting, Process Improvement, Business Planning, CRM, Call Centers, Sales Process, Networking, Security, Managed Services, Strategic Partnerships, Professional Services, Product Management, Lead Generation, Enterprise Software, Competitive Analysis, Product Marketing, Key Account Management, Business Development, Account Management, Strategy, Project Management, Product Development

Education
Elon University   1980 — 1985
Bachelor of Science, Business Management

Experience
GoAnimate  April 2014 - Present
PeopleMatter  October 2010 - April 2014
Third Sector Connector   May 2009 - September 2010
Gryphon Investment Properties, LLC   July 2005 - May 2009
ProBusiness  May 2001 - February 2005
OpenTable  January 2000 - May 2001
Convergent Communications   1998 - 2000
U.S. Court of Appeals for the Sixth Circuit   1993 - 1998
U.S. Court of Appeals for the Sixth Circuit   1990 - 1993
State of Alabama  1988 - 1990

Skills
Change Management, Process Improvement, Organizational..., Customer Service, Data Center, Program Management, Customer Satisfaction, Project Management, Coaching, SaaS, Security, Leadership Development, Management, Training, Outsourcing, Start-ups, Technical Support, Leadership, Salesforce.com, Team Building, CRM, Cross-functional Team..., Account Management, Enterprise Software, Consulting, Sales Process, Networking, Databases, Business Development, Team Leadership, Cloud Computing, Strategy, Life Coaching, Wellness Coaching, Job Coaching

Education
Auburn University at Montgomery   1985 — 1988
MBA, Financial Economics

The University of Southern Mississippi   1980 — 1985
BS, Music, Music Industry

Experience
Verizon Wireless  January 2015 - Present
Verizon Wireless  December 2012 - Present
US Cellular Inc.   June 2007 - December 2012
US Cellular  June 2007 - November 2010
Marbletech Inc.   June 2004 - June 2006
CDW-G  October 2001 - August 2003
Convergent Communications   2000 - 2001
Nextel  1996 - 1999

Skills
Wireless, Direct Sales, Customer Retention, Cold Calling, Telecommunications, Solution Selling, Business Development, Sales Management, Account Management, B2B, Management, Retail, Strategy, Customer Satisfaction, New Business Development, Mobile Devices, Contract Negotiation, Forecasting, Sales Presentations, Strategic Planning, Security, VoIP, Mobile Technology, Cellular Communications, Customer Experience, Building Relationships, Lead Generation, Product Development, Spanish, Coaching, Managed Services, Quotas, Unified Communications, Consultative Selling, Closing Deals, Network Architecture, Technical Services..., Cloud Computing, Technical Consultant, Pioneeing emerging...

Education
Roosevelt University   1999 — 2002
MBA, Business

Southern Illinois University, Carbondale   1983 — 1986
BS Communications, Radio and Television

Experience
JP Morgan Chase Bank, NA  March 2014 - Present
Chase Investment Services  June 2011 - September 2012
First Command Financial Planning  November 2009 - June 2011
BizCarta/DPI   February 2001 - March 2006
Convergent Communications   1998 - 2000

Education
Southern Methodist University - Cox School of Business   2004 — 2005
MBA

Texas Christian University   1991 — 1995
BBA

Texas Christian University - M.J. Neeley School of Business   1991 — 1995
diploma

Experience
ZOOM+  March 2013 - Present
whoMedia   April 2001 - Present
myHealthBank/QCSI/The Trizetto Group   2002 - 2007
myHealthBank  2001 - 2006
drugstore.com  1998 - 2001
Convergent Communications   February 1997 - June 1998
Glass Bead New Media   1996 - 1998

Skills
Dreamweaver, Photoshop, User Experience, User Interface Design, CSS, User Interface, Graphics, Web Development, Flash, Interaction Design, Web Design, Information Architecture, Logo Design, Front-end, WordPress

Education
Eastern Washington University
BA, Video Production & Electronic Communications

Experience
FairfieldNodal  2014 - Present
TGS-NOPEC Geophysical   2003 - 2014
A2D Technologies  2002 - 2003
Convergent Communications, BEA Systems, AT&T Broadband   2001 - 2002
Convergent Communications   1999 - 2001

Skills
Energy, Mergers & Acquisitions, Energy Industry, Joint Ventures, Intellectual Property, Petroleum, Due Diligence, Corporate Governance, Corporate Law, Upstream, Mergers, FCPA, Contract Negotiation, Arbitration, Licensing, Strategy, Energy Law, Business Litigation, International Litigation, Patents, Securities Regulation, Strategic Partnerships, Software, General Corporate..., Compliance, International Business..., Litigation Management, Employment Law, International Joint..., Geophysical Surveys, Trade Secrets, Cross-border..., Strategic Planning, Management, Litigation, Legal Writing, Commercial Litigation, Negotiation, Strategic Negotiations, Licensing Negotiations, Ethics, Ethical Leadership, Appeals, Legal Research, Software Licensing, Intellectual Property..., Risk Management, Enterprise Risk..., Real Estate Transactions, Civil Litigation

Education
University of Denver - Sturm College of Law   1994 — 1997
JD, Law

Trinity University   1988 — 1991
BA, History

ACC Executive Leadership Institute
Executive Education, Strategy, Finance & Management

Southern Methodist University
Texas General Counsel Forum Institute, Leadership in the Law Program (mini-MBA for GCs)

Southern Methodist University
Texas General Counsel Forum Institute, Advanced Business Studies Program

University of Pennsylvania - The Wharton School
Executive Education, Strategic Persuasion and Negotiation

Experience
Crestcom International  2000 - Present
FasTracKids International  2000 - 2007
Convergent Communications   1999 - 1999
KN Energy Inc.  1997 - 1999
Russell, Karsh & Hagan   1990 - 1997

Skills
Leadership Development, Training Delivery, Corporate Communications, Sales Support Tools, Sales Presentations, Company Newsletters, Writing, Management Consulting, Executive Coaching, Culture Change, Public Relations, Management, Newsletters, Internal Communications, Training, Marketing Strategy

Education
The University of Kansas   1986 — 1990
Bachelor of Science in Journalism, Emphasis in Advertising

Experience
Northampton Community College  September 2013 - Present
Crossroads Technologies   April 2014 - June 2015
Weidenhammer Systems Corp   October 2012 - June 2013
Convergent Communications   October 2011 - October 2012
Dun & Bradstreet  March 2010 - October 2011
Gemalto North America   October 2007 - January 2009
Presidio (formerly INX, Inc)   April 2006 - October 2007
Alliant Technologies, LLC  July 2004 - April 2006
AT&T Business  January 1998 - July 2004

Skills
Solution Selling, Managed Services, Professional Services, Strategic Partnerships, Account Management, Unified Communications, Cisco Technologies, Channel Partners, Network Security, Telecommunications, VoIP, Wireless, Virtualization, SaaS, Cloud Computing, Sales Management, IP, VMware, Hosted Services, Salesforce.com, RSA SecurID, Cisco Certified, Telepresence, Information Security, Collaboration Solutions, Fortune 500 Account..., Cisco Call Manager, IT Solutions, Smart Cards, Two-factor..., Digital Certificates, RSA Security, VMware VTSP 4, Unified Messaging, Cisco Wireless, Cisco UCS, Tandberg, MPLS Networking, OTP, Network Infrastructure, Mitel 5000 HX, Cisco Routing &..., Carrier Services, NetApp, Virtual Desktop..., Web Hosting, Intrusion Detection

Education
Northampton Community College   2013 — 2015
Associate’s Degree, Computer/Information Technology Administration and Management, 3.0

Holston High School
High School, General Studies, 3.8

Experience
Travelport  August 2014 - Present
PhoenixCTI   2002 - 2014
PhoenixCTI   September 2009 - April 2013
Independant Consultant  2000 - 2001
Convergent Communications   1998 - 2001

Skills
Project Management, Program Management, Management, Team Leadership, Networking, SDLC, Nonprofits, Strategy, Leadership, Software Project..., PMP, Vendor Management, Project Portfolio..., Customer Service, Business Development, Software Documentation, Project Planning, CRM

Education
Regis University   2003 — 2006
BS, Business Administration

Experience
CloudLogistix   December 2010 - September 2014
SalesLogistix   January 2005 - December 2010
Binnacle Systems   March 2002 - January 2005
NetCentrex  March 2001 - December 2001
Convergent Communications   January 1997 - April 2001
ICG, Fiber Optic Technologies Division   November 1993 - November 1996
Chipcom Corp.   July 1992 - November 1993
ROLM, A Siemens Company  January 1990 - July 1992
ROLM  1986 - 1991
ROLM, an IBM Company   January 1987 - December 1989

Skills
P&L Management, Sales Management, IS/IT Management, Salesforce.com, Sales Operations, Marketing Management, Operations Management, Executive Management, SaaS, Business Planning, Business Analysis, Business Process, Service and Support, Network Operations, CRM software, Partner Management, Management Consulting, Consultative Selling, Relationship Development, Budgeting, Forecasting, Direct Sales, Strategic Partnerships, Company Management, Start-ups, Technical Leadership, Business Services, Management, CRM, Strategy, Enterprise Software, Business Development, E-commerce, Product Management, Go-to-market Strategy, Solution Selling, Cloud Computing, Telecommunications, Outsourcing, Sales, Managed Services, Sales Process, Consulting, Leadership, Networking, Security, Professional Services, Business Alliances, PaaS, Mobile Devices

Education
California State University-Chico   1981 — 1986
Computer Science

Experience
Routt County Colorado   January 2002 - Present
Convergent Communications   February 2000 - October 2001
CSG Systems  June 1998 - February 2000
Triple-i  September 1997 - June 1998
Tele-Communications, Inc  June 1995 - September 1997
Rocky Mountain News  June 1993 - June 1995
BDM, Inc   September 1991 - June 1993
National Security Agency  June 1988 - September 1991

Skills
System Administration, Unix, IT Management, Software Development, Program Management, Management, Project Management, Integration, System Architecture, IT Strategy, Process Improvement, Leadership, Team Leadership, Vendor Management, Disaster Recovery, Budgets, Enterprise Architecture, Security, Business Analysis, Data Center, Strategic Planning, IT Operations, Network Design, Team Building, Government, Software Project..., Project Planning, Administration, Change Management, ITIL, Analysis, Operations Management, Windows, Wireless, Software Documentation, Requirements Analysis, Business Intelligence, Telecommunications, SDLC, Agile Methodologies, SQL, Customer Service, Databases, Budgeting, Customer Relations, Problem Solving, Planning, Workshop Facilitation

Education
Adams State University   1983 — 1988
BS

Experience
SilverSky formerly   June 2011 - August 2013
Qwest Communications  September 2010 - March 2011
Global Crossing  May 2009 - April 2010
Global Crossing Telecommunications Inc.  November 1999 - May 2009
Global Crossing Telecommunications, Inc  January 1999 - May 2009
Convergent Communications   June 1999 - October 1999
ICG Communications  June 1998 - May 1999
GTE/Teletech Teleservices   February 1997 - September 1997
T/Teletech Teleservices   July 1996 - January 1997
TDM Associates   January 1989 - January 1996

Skills
Computer Network..., Telecommunications, Vendor Management, MPLS, VoIP, Project Management, Requirements Analysis, MS Project, Process Improvement, Integration, Telephony, Cisco Technologies, Disaster Recovery, Troubleshooting, PMP, IP, WAN, Program Management, Management, Network Security, Switches, IT Management, SDLC, Data Center, Business Process, Network Design, Networking, Testing, Cloud Computing, Enterprise Architecture, Managed Services, Service Delivery, System Deployment, Databases

Education
CPrime Certified ScrumMaster   2013 — 2013
Certified ScrumMaster, CSM, ScrumAlliance, Agile, CSM

PMP, Project Management Institute   2009 — 2012
M.A, Project Management

San Francisco State University   1975 — 1977
MA, Urban Policy Administration

Northeastern University   1962 — 1967
Bachelor of Arts (B.A.), History & Political Science

The George Washington University
Masters Certificate, Program Management; Management, Construction Project Management

Experience
Charter Communications  July 2003 - Present
First Data Corporation  February 1998 - February 2003
Convergent Communications   1993 - 1998

Skills
Software Project..., Team Leadership, Leading Projects, Attention To Detail, Crystal Reports, Financial Reporting, JD Edwards, Oracle Applications, Barcode, ERP, Ariba, Lawson, RF Scanners, Fleet Management, Freight Transportation, Team Building, Management, Leadership, Inventory Management, Materials Management, Telecommunications, Purchasing, Project Management, Business Process, Cross-functional Team..., Vendor Management, Process Improvement, Supply Chain Management, Forecasting

Education
Benedictine College   1990 — 1994
BA, Business

Evergreen HS   1986 — 1990
Diploma

Experience
Nike  July 2014 - Present
Nike  May 2013 - Present
Nike  June 2012 - June 2013
Nike  May 2009 - June 2012
EthicsPoint  January 2008 - March 2009
Eduworks  May 2007 - January 2008
Fred Meyer  October 2005 - May 2007
Brent Engineering Company   September 2001 - April 2004
Arthur Andersen  August 2000 - August 2001
Convergent Communications   March 2000 - August 2000

Skills
Quality Assurance, Agile, SDLC, Testing, Business Analysis, Scrum, Problem Solving, Process Improvement, Requirements Analysis, Software Quality..., Automation, E-commerce, HTML, Test Automation, Agile Methodologies, Requirements Gathering, Software Project..., Microsoft SQL Server, Program Management, User Acceptance Testing, Training, Agile Project Management, Integration, Software Development, Databases, Cross-functional Team..., Leadership, SQL, .NET, Team Building, Analysis, Team Leadership, Test Cases, Strategy, Visio, Software Documentation, Test Planning, Quality Center, Test Strategy, Waterfall, System Testing, SharePoint, Web Applications, Business Process, JIRA, Regression Testing, Test Management, Performance Testing, Management, HP Quality Center

Education
The College of William and Mary   1996 — 1997
BBA, Business

Thomas Nelson Community College   1994 — 1996
AS, Business

Defense Language Institute   1990 — 1991
Advanced Linguist, Russian Studies

Experience
Motorola Solutions  October 2012 - June 2015
IPiphany   2001 - 2012
Convergent Communications   1999 - 2001
Executone/Claricom/Staples   1997 - 1998
Gateway Foundation  1994 - 1998

Skills
Telecommunications, Managed Services, Account Management, Vendor Management, Unified Communications, Telephony, Project Management

Education
Eastern Illinois University   1989 — 1994
M.S. Ed, Community Counseling

Experience
Manweiler Telecom Consulting   January 2011 - Present
TeleTech  October 2008 - January 2011
POWER Engineers  September 2006 - October 2008
Teletech  March 2003 - August 2006
Callisma  October 2000 - October 2002
Convergent Communications   September 1997 - August 2000
CableTel  September 1996 - September 1997
ICG  June 1994 - August 1996

Skills
Vendor Management, Data Center, Security, Program Management, Project Management, Networking, Consulting, VoIP, Network Design, Telecommunications, Change Management, Process Improvement, Integration, Cisco Technologies, Team Leadership, Cloud Computing, Troubleshooting, CISSP, Telephony, Call Centers, Enterprise Architecture, IT Management, Network Engineering, WAN, Disaster Recovery, IT Operations, Software Documentation, Service Delivery, System Deployment, IT Service Management, Managed Services, Switches, LAN-WAN, Virtualization, Network Architecture, Unified Communications, Routers, Information Technology, PMP, System Administration

Education
University of Denver   1991 — 1995
BS, Business Administration and Management, General

University of Denver - Daniels College of Business   1991 — 1995
BSBA, International Business

Experience
OUS Group   September 2013 - Present
Virtustream  January 2013 - August 2013
The Coca-Cola Company  March 2012 - December 2012
Fiserv  August 2011 - March 2012
Capgemini Consulting  July 2007 - March 2011
Sigma Aldrich  July 2006 - July 2007
Graybar Electric  April 2001 - July 2006
Convergent Communications   1999 - 2000

Skills
SAP Netweaver, SAP BI, Oracle, SAP Portal, SAP Implementation, SAP Basis, ABAP, SAP ERP, SAP R/3, SAP BW, SAP, Business Analysis

Education
Webster University   2003 — 2006
M.B.A

University of Colorado Denver   1995 — 2000
Comp Sci, Bachelor of Computer Science and Engineering Minor in mathmatics

Experience
Requirements Experts   October 2014 - Present
LongView International Technology Solutions  September 2012 - October 2014
Vangent, A General Dynamics Company  September 2007 - October 2012
Lockheed Martin Information Technology  2002 - 2007
Convergent Communications   1997 - 2001
Price Waterhouse  October 1995 - August 1997
ICG Communications  August 1992 - October 1995

Skills
Information Technology, PMO, Business Process, Vendor Management, Management, Requirements Gathering, IT Management, Business Process..., Data Migration, Agile Project Management, ERP, Process Improvement, Project Portfolio..., DoD, IT Service Management, Resource Management, Enterprise Software, Testing, Software Development, Software Documentation, User Acceptance Testing, Scrum, Analysis, Quality Assurance, Government Contracting, CRM, Project Delivery, SQL, Data Center, Cross-functional Team..., Solution Architecture, Oracle E-Business Suite, Business Requirements, Unix, Project Planning, Team Leadership, Professional Services, Management Consulting, Networking, Proposal Writing, IT Operations, Data Warehousing, Project Management, SDLC, SharePoint, Databases, Integration, Requirements Analysis, Program Management, PMP

Education
Metropolitan State College of Denver   1988 — 1992
Bachelor of Science (B.S.), Accounting

Experience
Federal Reserve Bank - National IT   February 2010 - Present
Mersoft  February 2008 - February 2010
Sprint  2005 - 2007
Convergent Communications   August 1999 - August 2006
DST Systems  1993 - 1999
Marion Merrell Dow Inc.  May 1981 - July 1993

Skills
Project Management, Vendor Management, Leadership, Mobile Devices, Program Management, Telecommunications, Budgets, PMO, Project Planning, Data Center, Team Building, Management, Strategic Planning

Education
University of Missouri-Kansas City

William Jewell College
EE Course Work, Electrical Engineer

Experience
Meridian Technologies  January 2015 - Present
Verizon Enterprise Solutions  May 2014 - Present
Verizon Enterprise Solutions  March 2010 - May 2014
Verizon Enterprise Solutions  January 2007 - March 2010
Medical Services of America  July 2004 - January 2007
South Carolina and Greenville Magazines   April 2003 - July 2004
Columbia Business Magazine   April 2002 - April 2004
Juice Networks   April 2000 - April 2002
ICG Communications  April 1999 - May 2000
Convergent Communications   November 1997 - April 1999

Skills
Telecommunications, Cross-functional Team..., Managed Services, Wireless, Management, Product Management, Project Management, Product Lifecycle..., Full SDLC, Process Improvement, Cloud Computing, Requirements Analysis, Unified Communications, Integration, Business Analysis, Software Development, VoIP, Program Management, Project Planning, Team Building, Organizational..., Telecommuting, Telecommunications..., Business Process..., Qualitative &..., Leadership, Thrive in..., Mobile Devices, Customer Support, Profit & Loss Management, Interpersonal..., Public Speaking, Training & Development, Strategic Thinking, Product Development, IP, Vendor Management, Product Marketing, Strategy, Enterprise Software, Cisco Technologies, Team Leadership, Training, Business Development, Data Center, Pre-sales

Education
Kaplan University   2010 — 2012
Master of Science (M.S.) Management, Project Management, 3.9

Kaplan University   2008 — 2010
Bachelor of Business Administration (B.B.A.), Marketing, 4.0

Experience
Bridget Calvin - Self Employed   October 2014 - Present
Voiplink   2014 - 2014
Innovative Technology Group - ColorArt   2012 - 2013
CBS Radio  2009 - 2011
Convergent Communications   2007 - 2008
American Express Incentive Services  2004 - 2007
AT&T Wireless  1998 - 2001
NEXTEL  1995 - 1998

Skills
Account Management, B2B, Sales Management, Sales, Solution Selling, Strategic Partnerships, New Business Development, Business Development, Salesforce.com, Negotiation, Direct Sales, VoIP, Management, Marketing Strategy, Online Advertising, Product Marketing, Program Management, Sales Operations, Product Management, Marketing, Key Account Management, Networking, Direct Marketing, Cloud Computing, Sales Process, Marketing Management, Team Building, Contract Negotiation, International Sales, Telecommunications, Building Relationships, Unified Communications, Sales Presentations, Managed Services, Competitive Analysis, Digital Marketing, CRM, Lead Generation, Strategic Planning, Selling, Email Marketing, Advertising, Team Leadership, Channel Partners, Online Marketing, Wireless, Strategy, E-commerce, Cold Calling, Leadership

Education
University of Missouri-Columbia   1986 — 1990
Bachelor of Arts (B.A.), Fashion & Apparel Management, Marketing, Sociology

Experience
GoDaddy  July 2015 - Present
GoDaddy  April 2015 - Present
GoDaddy.com  May 2013 - April 2015
GoDaddy.com  March 2011 - May 2013
GoDaddy.com  July 2009 - March 2011
GoDaddy.com  June 2008 - May 2010
DriveTime  February 2001 - June 2008
Convergent Communications   March 2000 - February 2001
The Tesseract Group   1999 - 2000
SCB Enterprise Solutions   1999 - 1999

Skills
Data Center, Cloud Computing, Active Directory, Security, Visio, Vendor Management, Windows Server, SharePoint, Troubleshooting, IT Management, Networking, DNS, Microsoft Exchange, Project Management, Team Leadership

Education
University at Buffalo   1993 — 1998
BA, History

Experience
Oracle  March 2004 - Present
Standard & Poor's / McGraw-Hill   2004 - 2005
Convergent Communications   1999 - 2000
TCI Cable  1996 - 1998

Education
University of Houston-Clear Lake   1987 — 1991

Experience
Harmony Promotions   Consultant to Start-up CompaniesHarmony PromotionsMarch 2003 - July 2008
Lucent Technologies  June 2000 - February 2003
Convergent Communications   August 1998 - June 2000
Mentor Graphics, Cadence Design Systems   March 1994 - November 1997
AT&T  August 1975 - March 1990

Education
Keller Graduate School of Management of DeVry University   1975 — 1980
MBA, Marketing & Finance

Purdue University   1970 — 1973
BA, Sociology/Psychology

Experience
The Commpliance Group, Inc.   January 2009 - Present
Helein & Marashlian, LLC, The CommLaw Group   January 2007 - December 2008
The Helein Law Group, LLC   June 2002 - December 2006
Convergent Communications   August 1999 - August 2001
GVNW Consulting, Inc.   January 1998 - August 1999

Skills
Telecommunications, Start-ups, Process Improvement, Regulatory Guidelines, Business Planning, Regulatory Documentation, Regulatory Analysis, VoIP, Regulatory Filings, Wireless, Management, Regulatory Requirements, Regulatory Submissions, Broadband, Negotiation, Compliance, Telephony, Strategy

Education
University of Strathclyde   1996 — 1997
MSc, Business and Management

University of Denver   1992 — 1992
BA, Economics & International Studies

Experience
State of Colorado  April 2007 - Present
McKesson Corporation  February 2006 - August 2006
The Children's Hospital  May 2003 - February 2006
Univance Telecommunications   2001 - 2002
Convergent Communications   1998 - 2001
Internet Communications Corporation   1993 - 1998

Skills
Disaster Recovery, ITIL, System Administration, Visio, Documentation, Help Desk Support, IT Service Management, Software Documentation, Active Directory, IT Management, Telecommunications, Troubleshooting, SharePoint, Databases, Network Administration, Data Center, Vendor Management, Servers, Windows Server, Virtualization, VMware, Security, Technical Support, Network Security, Information Technology, Windows 7, Cisco Technologies, Windows XP, Microsoft Exchange, IT Operations, Networking, Integration, Customer Service, Customer Support, System Deployment, Computer Hardware, IT Strategy, VPN

Education
Colorado State University   1988 — 1992
Business

Wheat Ridge High School   1985 — 1988

Experience
Sprint  April 2009 - Present
Sprint  September 2007 - April 2009
Sprint  August 2006 - September 2007
Sprint  May 2004 - August 2006
Sprint  July 2001 - May 2004
Sprint  December 1998 - July 2001
Convergent Communications   August 1997 - December 1998
ADM  August 1994 - August 1997

Education
University of Missouri-Kansas City   1990 — 1994
Bachelor of Science, Accounting

Experience
Northwest Mechanical Inc  March 2004 - Present
Tri-City Electric Co.  August 2000 - March 2004
Convergent Communications   August 1996 - August 2000
Tie Communications Inc  February 1986 - August 1996

Skills
Construction, HVAC, HVAC Controls, Contract Negotiation, Contract Management, Value Engineering, Operations Management, Building Automation, Project Estimation, Construction Management, Energy Management, Contractors, Design-Build

Education
Kirkwood Community College   1981 — 1982
Diploma, Electronics

Experience
Project Manager/ Technician Looking for Work   March 2009 - Present
North Atlantic Communications   April 2007 - March 2009
G Paul Communications   October 2006 - April 2007
Covad Communications  August 2005 - September 2006
ACS  March 2005 - August 2005
Database Telecommunications   September 2004 - January 2005
Cable Plus   March 2004 - September 2004
NextiraOne  July 2000 - January 2004
Convergent Communications   March 2000 - June 2000
Staples Communications  January 1999 - February 2000

Education
Technical Career Institute   1997 — 1998
Telecommunications

City University of New York   1996 — 1997
Business Administration

Experience
Wisconsin Wireless/Enterprise Systems Group   January 2010 - Present
Ideacom Mid-America, Inc.   September 2000 - January 2010
Convergent Communications   January 1999 - August 2000
Executone  1983 - 2000

Skills
Telecommunications, IP Networking, IP, Telephony, Cabling, VoIP, Wireless, Unified Communications, SIP, TDM, Call Centers, Switches, MPLS, Managed Services, WAN, LAN-WAN, Video Conferencing, Cisco Technologies

Education
Waukesha County Technical College   2000 — 2001
associate, Network Telecommunications

Northcentral Technical College   1981 — 1983
Associate, Electronics

Experience
UnitedHealth Group  August 2010 - Present
Wells Fargo  2010 - August 2010
UnitedHealth Group IT Communications, Minnetonka, MN   September 2005 - October 2009
UnitedHealth Group IT Desktop and Groupware Services, Plymouth, MN   November 2002 - October 2005
Digital River, Eden Prairie, MN   December 2000 - October 2002
Convergent Communications   1999 - 2001

Education
Lee Hecht Harrison   2010 — 2010

University of Minnesota-Twin Cities   2008 — 2009
Project Management Certification

University of Iowa   1984 — 1988
BBA, Human Resources

Experience
Charter Communications  June 2007 - Present
Countrydollhouse.com   August 2006 - February 2008
Convergent Communications   February 2005 - October 2006
Express Scripts  March 2004 - February 2005
Everest Connections/StellarRad Software   May 2000 - January 2004
Verizon Communications  January 1997 - May 2000
Continental Cablevision (Now Comcast)   May 1982 - December 1996

Skills
Telephony, Call Center, Telecommunications, Broadband, Customer Experience, Troubleshooting, Cross-functional Team..., VoIP, Customer Retention, Call Centers, Vendor Management, Leadership, Direct Sales, Solution Selling, Customer Satisfaction, DOCSIS, Team Leadership, Internet Services, Cabling, Process Improvement, Strategic Partnerships, Operations Management, Wireless, Customer Service, Cable Television, Cable Broadband, Management, Sales, Team Building, Sales Management, PRI

Education
Lindenwood University   2000 — 2002
MA, Communications/Promotions

Experience
CustomWrappers4U   2004 - Present
Aveniu Brands  October 2008 - Present
AV Brands   August 2004 - October 2008
A.V. Imports, Inc.   May 2002 - August 2004
A.V. Imports, Inc.   October 2000 - May 2002
Convergent Communications   March 2000 - October 2000
Search Connection   April 1998 - March 2000

Skills
Accounts Payable, General Ledger, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Team Building, Account Management, Accounting, Marketing Strategy, Account Reconciliation, Invoicing, Accounts Receivable, Management, Sales

Education
Towson University
Computer Science

Experience
Swiss-American Products, Inc.   June 2012 - Present
Optex Systems, Inc.   October 2007 - September 2010
Flextronics Software Systems  2004 - 2007
Self Employed  April 2001 - August 2004
Convergent Communications   March 1997 - April 2001
American Century Investments  November 1986 - June 1996
Dcomm Interconnect   May 1984 - September 1986
Wulfsberg Electronics   April 1976 - May 1984
King Radio (Allied Signal)   August 1970 - April 1976

Skills
Forecasting, Supply Chain Management, MRP, Materials Management, Lean Manufacturing, Supply Management, Strategic Sourcing, Global Sourcing, Supplier Evaluation, Program Management, Process Improvement, Six Sigma, Continuous Improvement, Manufacturing, Purchasing, Cross-functional Team...

Education
Texas A&M University-Commerce
Accounting and Business/Management

Experience
Mitel  January 2001 - Present
Convergent Communications   January 1998 - December 2000

Education
Citrus College   1994 — 1996