Convergent Resources, Inc.
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Convergent Resources, Inc. Employees
ALS Resolvion March 2015 - Present
Convergent Resources, Inc. March 2005 - January 2015
Cbeyond June 2002 - February 2005
Mirant November 1998 - June 2002
Howard/Avista Energy, Inc. December 1993 - October 1998
Plante Moran June 1990 - November 1993
Skills
Financial Reporting, Financial Accounting, Problem Solving, Consolidation, Cash Management, Mergers & Acquisitions, Divestitures, Policies & Procedures, Treasury Management, System Administration, Process Improvement, General Ledger, Accounts Receivable, Accounts Payable, Budget Process, Financial Forecasting, Payroll, Revenue Recognition, Accounting, Banking, Audit Management, Private Equity, Software Project..., Monthly Close Process, Corporate Tax, Employee Benefits, Microsoft Office, Oracle E-Business Suite, Kronos WFC, Ceridian, Management, Internal Controls
Education
Michigan State University 1986 — 1990
Bachelor's degree, Accounting
Madness Labs March 2014 - Present
Convergent Resources, Inc. October 2012 - Present
B Whiting Designs July 2005 - Present
Skills
Dreamweaver, Web Design, Graphic Design, Poetry, Graphics, Layout, User Interface Design, Web Standards, Logo Design, Front-end, W3C, XHTML, Typography, User Interface, CSS3, HTML 5, CSS, Photoshop, HTML, Website Development, Web Development, DHTML, CMS, User-centered Design, SEO, Advanced CSS, Information Design, Wireframes, Adobe Creative Suite, PHP, Illustrator, Cross-browser..., Web Project Management, Mobile Design, User Experience, JavaScript, HTML5
Education
Art Institute of Pittsburgh 2015 — 2017
Associate of Science (AS), Web Page, Digital/Multimedia and Information Resources Design
Auburn University at Montgomery 2010 — 2012
Sidney Lanier Senior High School 2006 — 2008
Basic, Business
Convergent Resources, Inc. June 2010 - Present
Alfa Insurance May 2008 - August 2008
US Support May 2005 - August 2005
Skills
Technical Support, Help Desk Support, Troubleshooting, Hardware, Windows Server, Active Directory, Citrix, Switches, Microsoft Exchange, Windows, Routers, Software Installation, VPN, Call Centers, Customer Service, Microsoft Office, Outlook
Education
Auburn University 2004 — 2009
Bachelor of Science (BS), Management Information Systems, General
RSource Healthcare Receivables Management October 2013 - Present
RSource Healthcare Receivables Management March 2013 - October 2013
Convergent Resources, Inc. February 2012 - August 2012
Locke Modern Country Store October 2007 - February 2012
DC Rollergirls 2006 - 2009
Greystone Servicing Corporation, Inc. June 2005 - March 2007
AHC, Inc October 2000 - May 2005
Skills
Research, Accounting, Project Management, Microsoft Office, QuickBooks, Facebook, Benefits Administration, Office Management, Marketing, Inventory Control, Product Development, Product Marketing, Customer Service, Microsoft Excel, Microsoft Word, Event Planning, Event Management, Mortgage Servicing, Social Networking, Data Entry, Outlook, Retail, Sales, Accounts Receivable, Human Resources, Fundraising, Office Administration, Healthcare
Education
Northern Virginia Community College
Archiver's June 2011 - February 2014
Convergent Resources, Inc. August 2010 - June 2011
The Stamp Loft June 2005 - June 2008
Photocircuits Corporation January 1997 - December 2004
Photocircuits Corporation January 1985 - December 1996
Photocircuits Corporation February 1983 - December 1984
Skills
Purchasing, Manufacturing, Team Building, Customer Service, Time Management, Inventory Management, Sales, Inventory Control, Retail, Merchandising, Store Management, Visual Merchandising, Project Planning, Contract Negotiation, Loss Prevention, Microsoft Word, Store Operations, Driving Results, Shrinkage, Outlook, Microsoft Excel, Customer Satisfaction, Forecasting, Continuous Improvement, Retail Sales, Profit, Leadership, Sales Management, Operations Management, Management, Access, Lean Manufacturing, Marketing, Product Development, Program Management
Education
University of Illinois at Urbana-Champaign 1973 — 1974
English
opportunities March 2013 - Present
Convergent Resources, Inc. November 2011 - March 2013
Convergent Resources, Inc. 2011 - 2013
Skills
PowerPoint, Public Speaking, Call Centers, Microsoft Excel, Human Resources
Education
Ouachita Baptist University 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Monticello High School 1994 — 1997
Honors, High School Honor Program
Coyote Logistics October 2010 - Present
Convergent Resources, Inc. January 2007 - September 2010
Skills
Transportation..., Logistics, Logistics Management, Transportation, 3PL, Freight, Truckload, Customer Service, International Logistics, Trucking, Freight Forwarding, LTL, Container, Account Management, Operations Management
Education
Winthrop University
Art, Art/Art Studies, General
Midlands Technical College
Art/Art Studies, General
Amtrust Group North America July 2014 - Present
Delta Dental February 2013 - May 2014
AutoTrader.com / Hire Dynamics July 2011 - September 2012
Convergent Resources, Inc. May 2009 - June 2011
BRZ Enterprises – Instant Tax Service December 2008 - March 2009
Skills
Automotive, Customer Service, Sales, Customer Retention, Microsoft Office, Process Improvement, Team Building, Graphic Design, Hospitality, Internet, Keyword Research, Lighting, Photoshop, Problem Solving, Visual Basic, Youth Work, Digital Photography, Motorcycle
Education
Georgia Perimeter College 2008 — 2013
Associate of Science (AS), Design and Applied Arts
North Springs Charter High School 2002 — 2006
Dual Core HS Diploma, Career Tech. and College Prep.
Credit Bureau Systems May 2015 - Present
CustomerSpeak LLC February 2012 - May 2015
Vision Financial Corp January 2012 - May 2015
IC System, Inc. August 2003 - December 2011
Convergent Resources, Inc. 2001 - 2003
MSA Solutions 1999 - 2001
GC Services 1986 - 1999
Skills
Call Centers, Leadership, Strategy, Operations Management, Executive Management, Call Center, Outsourcing, Process Improvement, Credit, Customer Service, Risk Management, Strategic Planning
Education
Texas State University-San Marcos 1981 — 1985
BBA
San Diego State University-California State University
Independent Writer & Author January 2012 - Present
HHCDC May 2011 - Present
Convergent Resources, Inc. July 2008 - March 2012
Independent Contractor January 1999 - October 2001
NYPD November 1998 - March 2000
Skills
Typing 75 wpm, Data..., Fluent English, French..., Customer Service, Microsoft Excel, Non-fiction, Illustrator, Books, Blogging, Creative Writing, Editing, Copy Editing, Public Speaking, Community Outreach, Social Media, Research, Newsletters, Writing
Education
World Harvest Bible Institute 2011 — 2013
Associate in Biblical Studies, Bible/Biblical Studies
New York Career Institute 1989 — 1991
Associate of Occupational Studies, Court Reporting/Court Reporter
Convergent Resources, Inc. 1996 - Present
Skills
Network Engineering, Telecommunications, VoIP, Software Engineering, System Administration, Project Engineering, Disaster Recovery, Vendor Management, Telephony, Troubleshooting, Call Centers, Cloud Computing, IT Management, Leadership, Data Center, Information Technology, Outsourcing, SaaS, Business Analysis, Management, Strategic Planning, Team Building
Education
City University of Seattle 2003 — 2005
BS, Computer Science
Varel International February 2011 - Present
Durio & Company, P.C. September 2010 - February 2011
R&D Construction February 2008 - December 2008
Surpas Resource Corporation June 1998 - December 2001
Convergent Resources, Inc. 1999 - 2001
Education
Blinn College 1985 — 1987
Accounting
Convergent Resources, Inc. January 2011 - Present
2010 - Traffic Shoes December 2007 - August 2010
2005-2007 - Body Shop May 2005 - December 2007
2005-2006 - JCPenney Optical July 2005 - March 2006
Skills
Customer Service, Customer Satisfaction, Outlook, Call Center, Data Entry, Leadership, Team Building, Microsoft Office, Teamwork, PowerPoint, Process Improvement, Microsoft Word, Customer Retention, Microsoft Excel, Coaching, Event Planning, Public Speaking, Project Management, Strategic Planning
Education
Ashford University 2010 — 2010
Melbourne High School 2001 — 2005
High School Dipolma, Fashion Merchandising and Design
American Infosource February 2013 - Present
American InfoSource November 2011 - Present
B-Line, LLC September 2010 - November 2011
Asta Funding Inc. March 2004 - April 2009
Convergent Resources, Inc. May 2002 - June 2004
Target Financial Services March 1997 - May 2002
Fingerhut Companies 1988 - 1997
Carson Pirie Scott and Company 1981 - 1988
Skills
Enterprise Software, Forecasting, Vendor Management, Contract Negotiation, Strategy, Management, Business Development, Strategic Planning, Mergers & Acquisitions, Microsoft Office, Analysis, Financial Services, Analytics, Business Strategy, Leadership, Business Intelligence, Negotiation, Process Improvement, Credit Cards, Sales, Executive Management
Education
University of Minnesota-Twin Cities 1982 — 1986
BA, Economics
University of Minnesota-Twin Cities 1982 — 1986
Bachelor of Arts, Economics and Finance, Economics
Baptist East Hospital November 2014 - Present
CSL August 2013 - January 2015
Press Ganey Associates April 2010 - December 2012
Convergent Resources, Inc. January 2012 - August 2012
Education
Indiana University South Bend
Sociology
Indiana University South Bend
Sociology
The Sunrise Group August 2014 - Present
Optum Health Services (Canada) Ltd. August 2012 - Present
Convergent Resources, Inc. March 2011 - March 2012
The Clubhouse September 2007 - October 2008
Bonefish Grill December 2006 - November 2007
Outback Steakhouse June 2005 - February 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Citrix, POS, Lotus Notes, Typing 40wpm, Data Entry, Data Analysis
Education
Troy University 2011 — 2015
Sociology
Georgia State University
Valley Health December 2013 - Present
Convergent Resources, Inc. February 2011 - June 2014
Shentel March 2008 - February 2011
Global Recruiters Network July 2007 - September 2007
Sears Holdings Corporation July 2002 - June 2007
Skills
Human Resources, HRIS, Recruiting, Employee Relations, Employee Benefits, Performance Management, Benefits Administration, Hiring, Budgets, Customer Service, Data Entry, Personnel Management, Executive Search, Payroll, Training
Education
Frostburg State University 2002 — 2007
Bachelor's degree, Business Management
Bernstein, Chackman, Liss & Rose September 2014 - Present
Litchfield Cavo LLP March 2013 - August 2014
Bernstein, Chackman, Liss & Rose February 2008 - March 2013
Convergent Resources, Inc. September 2007 - February 2008
Convergent Resources, Inc. May 2005 - September 2007
Mallah Furman December 2004 - May 2005
Coordinated Campaign Florida Legal Team October 2004 - November 2004
Beiner, Nussbaum & LeBlanc, P.A. May 2002 - January 2003
Paradise Home Title May 2002 - August 2002
Skills
Personal Injury, Commercial Litigation, Mediation, Litigation, Trials, Trial Practice, Product Liability, Appeals, Legal Research, Courts, Legal Writing, Civil Litigation, Business Litigation, Torts, Medical Malpractice
Education
Nova Southeastern University—Shepard Broad Law Center 2001 — 2004
Doctor of Law (J.D.)
University of Florida 1997 — 2001
Bachelor of Arts (B.A.), Business Administration and Management, General
Convergent Resources, Inc. June 2012 - Present
Augusta Computer Group January 2002 - Present
Film Production March 1986 - Present
BlueBird 2001 - 2002
Interactive Intelligence July 2000 - April 2001
Merchant Trust / Automated Transaction Services / Innuity April 1999 - June 2000
Self employed April 1999 - June 2000
Automated Transaction Services April 1999 - June 2000
Shepherds Recovery April 1989 - June 2000
Commercial Driver January 1972 - January 1999
Skills
Windows Movie Maker, Television Production, Social Networking, IT Management, IT Outsourcing, IT Operations, Acting, Entertainment, Microsoft Servers, Windows Server 2008, Windows 7, System Administration, Guitar, Video Production, Windows Server, Networking, Servers, Software Installation, Social Media, Troubleshooting, Management, Training
Education
California State University-Long Beach
Sidley Austin LLP July 2015 - Present
K&L Gates January 2007 - July 2015
NACM Western Washington, Alaska, & Hawaii May 2009 - May 2014
Preston Gates & Ellis LLP December 1999 - December 2006
Convergent Resources, Inc. October 1990 - December 1999
Financial Collection Agencies May 1988 - October 1990
Lease Acceptance Corp 1986 - 1986
Financial Services of America 1985 - 1986
Skills
Credit, Business, Accounts Receivable, Financial Analysis, Accounting, Customer Service, Financial Reporting, Microsoft Excel, Microsoft Office, Budgets, Negotiation, Process Improvement, Mergers & Acquisitions, Team Building, Management, Corporate Finance, Outlook, Finance, Leadership, Analysis, Invoicing, Policy, Risk Management, Due Diligence, Time Management, Corporate Governance, Contract Negotiation, Forecasting, Managerial Finance
Education
Albion College 1981 — 1985
B.A., Economics and Management
Manito, Inc. August 2015 - Present
Call Before You Dig, Georgia - Utilities Protection Center Inc. July 2014 - May 2015
Convergent Resources, Inc. June 2013 - July 2014
TDR Brands LLC March 2012 - March 2014
Excel Center UWG August 2010 - April 2013
CAS Staffing INC June 2010 - March 2011
Sears Holdings Corporation April 2008 - August 2008
Skills
Customer Service, Computer-savvy, Microsoft Office, Patience, Spreadsheets, Sales, Bilingual-English/Spanis..., Document Creation, Telephone Skills, Program Management, Email, Positive Can-do Attitude, Maturity, Quick Thinker, Self-motivated..., Listening to customers, Superior Communications..., Communication
Education
Shippensburg University of Pennsylvania 2015 — 2018
Master of Education (M.Ed.), College Student Personnel
University of West Georgia 2008 — 2013
Bachelor of Science (B.S.), Sociology
Rancocas Valley Regional High School 2004 — 2008
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
WestRock Company February 2015 - Present
Wolters Kluwer, CCH Small Firm Services September 2014 - December 2014
Convergent Resources, Inc. April 2014 - September 2014
CCH, a part of Wolters Kluwer December 2013 - April 2014
MarketSource Corporation March 2013 - November 2013
Education
Columbia Southern University 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
Faulkner University 2011 — 2012
Bachelors of Science (BS), Management of Human Resources
Tuskegee University
Aon Risk Solutions October 2015 - Present
Cox Communications December 2014 - September 2015
Cox Communications January 2012 - December 2014
Clear Harbor April 2011 - November 2011
Convergent Resources, Inc. July 2009 - April 2011
ACS April 2007 - June 2008
HCFS July 2006 - April 2007
State of Indiana March 2005 - July 2006
South Bend Community Schools September 2001 - February 2005
Skills
Call Center, Outlook, Call Center Development, Customer Service, Workforce Management, Customer Satisfaction, Microsoft Excel, Analysis, Operations Management, Process Improvement, Training, Vendor Management, Microsoft Word, Data Entry, Outsourcing, PowerPoint, Customer Retention, Call Centers, Program Management, Troubleshooting, Process Scheduler, Avaya, Leadership, Technical Support, Customer Experience, Quality Assurance, Avaya Technologies
Education
Holy Cross College 1996 — 1999
Associate's Degree, Liberal Arts
Holy Cross College
Petro June 2015 - Present
Convergent Resources, Inc. April 2012 - May 2015
Magnolia Woods April 2009 - May 2015
Dr. William Sargeant Office November 2010 - February 2011
Coke Cola April 2008 - April 2009
HANIL E-HWA AUTOMOTIVE SLOVAKIA s.r.o. June 2005 - November 2007
Sprint October 2002 - September 2006
Sprint 2001 - 2002
Pitney Bowes May 1993 - November 1999
Skills
Data Entry, Human Resources, Analysis, Leadership, Time Management, Management, Microsoft Office, VoIP, Telecommunications, Customer Service, Troubleshooting, Wireless, Microsoft Excel, Training
Education
Strayer University 2015 — 2018
Master's degree, Human Resources Management/Personnel Administration, General
Ashworth College 2011 — 2012
n/a, Medical Billing and Claims
Fortis College 2009 — 2011
Associated Degree, Occupational Science Health Management
Fortis College 2008 — 2011
Associate's degree, Medical Assistant
Strayer University
Master's degree
Convergent Resources, Inc. October 2014 - Present
Meharry Medical College August 2014 - September 2014
Xtend Healthcare, LLC January 2012 - July 2014
St. Thomas Hospital May 2011 - December 2011
Skills
HCPCS, Accounts Receivable, Inpatient, Insurance, Meditech, Microsoft Excel, Team Building, Health Insurance, Medical Records, CPT, ICD-9, Healthcare Industry, Medicaid, Revenue Cycle, Healthcare Consulting, Medical Coding, Medical Billing, Medical Terminology, Medicare, Hospitals, Healthcare, HIPAA, Customer Service, Data Entry, Microsoft Word, Clinical Research, Revenue Cycle Management, Healthcare Management, EMR, Healthcare Information..., EHR, Managed Care, Medicine
Education
High Tech Institue-Nashville 2009 — 2010
Medical Billing and Coding, Medical Billing and Coding
Anthem Career College-Nashville 2008 — 2010
MEDICAL BILLING AND CODING, MEDICAL BILLINGAND CODING
Convergent Resources, Inc. March 2014 - Present
Shoe Show February 2011 - November 2012
Skills
Customer Satisfaction, Customer Service, Retail, Store Management, Inventory Control, Retail Sales, Inventory Management, Loss Prevention, Merchandising, Visual Merchandising
Education
Fayetteville State University 2009 — 2012
Waggener Edstrom Communications September 2015 - Present
Microsoft - OSG EnS Security Operations April 2013 - September 2015
Microsoft - Xbox Live Services Delivery May 2011 - April 2013
OpenMarket November 2010 - May 2011
Amdocs - Digital Commerce Division June 2008 - November 2010
Network Computing Architects, Inc (NCA) November 2006 - June 2008
Convergent Resources, Inc. June 2004 - October 2006
Eastside Domestic Violence Program - EDVP January 2002 - June 2004
New Horizons Computer Learning Centers June 1998 - January 2002
Skills
Cloud Computing, SaaS, Software Development, Agile Methodologies, Program Management, Information Security, Security, Enterprise Software, Information Security..., Product Management, Software Project..., Virtualization, Vendor Management, Data Center, Network Security, Networking, Solution Architecture, Disaster Recovery, Enterprise Architecture, SDLC, Unix, SharePoint, ITIL, Computer Security
Education
Montana Tech of the University of Montana
Welding & Fabrication, AWS D1.1 4G
Convergent Resources, Inc. April 2014 - Present
Mobis Alabama June 2012 - November 2014
Koch Foods, Inc June 2006 - April 2012
Skills
Parts, Inventory Control, Continuous Improvement, Inventory Management, Logistics, Forklift Operator, Supply Chain Management, Manufacturing, 5S, Warehousing, Distribution Center..., Purchasing, SAP, Process Improvement, Food Safety, Customer Service, Microsoft Excel, Root Cause Analysis, Microsoft Office, Quality Assurance, Warehouse Management, Lean Manufacturing, MRP
Education
Alabama State University 2004 — 2008
Bachelor of Science (B.S.), Biology/Pre-Health
Fossil Group, Inc. April 2015 - Present
TSS Photography April 2015 - August 2015
Apple August 2014 - January 2015
Sprint Nextel August 2012 - August 2014
Telvista Inc. June 2012 - August 2012
Convergent Resources, Inc. August 2009 - April 2012
Rid Of Junk April 2007 - August 2009
Target August 2006 - June 2008
Skills
Customer Service, Troubleshooting, Technical Support, Travel Photography, Digital Photography, Microsoft Office, Microsoft Word, Leadership, Analysis, Windows, Sales, OS X, Management, Android, Consumer Electronics, Microsoft Exchange, Consumer Behaviour, iOS, Mobile Technology, Mac OS X, Software Documentation, Cellular Communications, Mobile Communications, Mobile Applications, Social Media, Team Building, Team Leadership, Customer Satisfaction, Process Improvement, Microsoft Excel
Education
Martin Luther King Jr. High School 2000 — 2005
Georgia Perimeter College
Information Technology
Synergetic Communication, Inc. June 2011 - Present
ER Solutions Inc. March 2002 - March 2011
Convergent Resources, Inc. 2002 - March 2011
Risk Management Alternatives, Inc. October 1990 - March 2002
Computer Science Corporation 1993 - 1998
Skills
Credit, Operations Management, Call Center, Customer Service, Sales, Vendor Management, Account Management, Risk Management, Strategic Planning, Executive Management, Customer Satisfaction, Forecasting, Customer Retention, Accounts Receivable, Call Centers, Leadership, Budgets, Management, Team Building, Process Improvement, Banking, Analysis, Outsourcing, CRM
Education
San Diego State University-California State University 1981 — 1986
BS, Political Science
Ashworth College June 2011 - Present
DTC Outsourcing February 2010 - July 2011
Convergent Resources, Inc. August 2005 - February 2010
Internal Revenue Service 2003 - 2005
Skills
Team Building, Recruiting, Training, Operations Management, Customer Satisfaction, Quality Assurance, Call Center, Budgets, Strategic Planning, Instructional Design, Process Improvement, Project Management, Sales, Salesforce.com, Sakai, Leadership, Coaching, Customer Service, Performance Management, Onboarding, Call Centers
Education
Ashford University 2008 — 2009
MA, Organizational Management
Wilberforce University 2000 — 2004
BS, Biology
TEKsystems March 2014 - June 2014
Seattle Children's August 2013 - January 2014
Seattle Children's July 2013 - January 2014
Year Up March 2013 - January 2014
Convergent Resources, Inc. 2011 - 2012
Skills
PowerPoint, Microsoft Word, Microsoft Office, Teamwork, Microsoft Excel, Outlook, Computer Hardware, Customer Service, Technical Support, Time Management, Troubleshooting, Windows
Education
Bellevue College 2013 — 2014
Introduction Information Technology, Information Technology
Yearup
Convergent Resources, Inc. March 2013 - September 2014
Belk October 2012 - March 2013
Macy's October 2011 - April 2012
Man of Fashion September 2007 - October 2011
Intracorp/Cigna July 2003 - June 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Bookkeeping, Payment Posting, Office Clerical, Data Entry, Front Office, Call Centers, Medicaid billing, Logistics
Education
Decatur High School 1977 — 1981
Diploma, basic/accounting
Georgia Perimeter College
basic skills
Self Employed January 2014 - Present
AZUMA Leasing July 2014 - February 2015
support.com October 2013 - February 2014
Makeoverly October 2013 - January 2014
Convergent Resources, Inc. January 2012 - October 2013
Amazon August 2009 - August 2010
Skills
Customer Service, Social Media Marketing, Email Marketing, Supervisory Skills, Account Management, Operations Management, Cosmetics, Cosmetology, Marketing, Marketing Communications, Customer Satisfaction, Management, Strategy, Marketing Strategy, Public Relations, Project Planning, Data Analysis
Education
Strayer University 2014 — 2018
Criminal Justice, Financial Forensics and Fraud Investigation
QC Makeup Academy 2014 — 2014
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Marshall University 2004 — 2009
Bachelor of Science (BS), Chemistry
Mount View High School 2000 — 2004
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ClearBalance® June 2006 - Present
ClearBalance by CSI Financial Services, Inc. June 2006 - Present
Convergent Resources, Inc. March 2002 - May 2006
Risk Management Alternatives (now NCO) November 2000 - February 2002
Equifax May 1993 - October 2000
Skills
Healthcare, Revenue Cycle, Hospitals, Recruiting, Revenue Cycle Management, Team Building, Customer Service, Leadership, Managed Care, Healthcare Industry, Marketing, Sales, Healthcare Management, Healthcare Consulting, Medicare, Physician Relations, Physicians, HIPAA, Healthcare Information..., Practice Management, EMR, EHR, Executive Management, Process Improvement, Insurance, Provider Relations, Performance Improvement, Healthcare Reimbursement, Medical Billing, Salesforce.com, Strategic Planning
Education
Florida State University
Bachelor of Science, Marketing
Convergent Commercial, Inc. 2005 - Present
Convergent Resources, Inc. November 1999 - Present
Skills
Process Improvement, Forecasting, Financial Reporting, Payroll, Mergers & Acquisitions, Accounts Payable, Budgets, Accounts Receivable, Accounting, Customer Service, Financial Accounting, Financial Analysis, GAAP, Internal Controls, Leadership, Microsoft Excel, Sales, Strategic Planning, Team Building, US GAAP, Sarbanes-Oxley Act
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2003
MPA, Accounting
Illinois State University 1995 — 1997
BSW, Social Work
North Central College 1992 — 1995
Business
HBCS January 2013 - Present
Convergent Resources, Inc. January 2008 - August 2012
GC Services 2004 - 2008
Risk Management Alternatives (RMA) 1997 - 2004
Associated Bureaus, Inc. (ABI) 1986 - 1997
Skills
Call Center, Strategic Planning, Team Building, Customer Satisfaction, Leadership, Customer Service, Process Improvement, Performance Management, Coaching, Project Management, Healthcare, Public Speaking, Telecommunications, Utilities, Bankcard, Government, Student Loans, Sales Management, Call Centers, Sales, Operations Management, Account Management, Management, Strategy, Executive Management
Education
Clarion University of Pennsylvania 1977 — 1981
Bachelor of Science (B.S.), Marketing/Management
B Line LLC December 2010 - November 2011
ASTA FUNDING INC. January 2005 - May 2010
Convergent Resources, Inc. June 1994 - August 2004
Chemical Bank/Manufactureres Hanover Trust 1983 - 1994
Education
Adelphi University
Business
Prieto Battery, Inc. February 2012 - Present
Convergent Resources, Inc. March 2011 - Present
Atraverda, LTD November 2008 - February 2011
Polypore, Inc. 2004 - November 2008
The Trust for Public Land 2001 - 2004
Hoechst Celanese 1978 - 1998
Skills
Mergers, Strategic Planning, Project Management, Business Strategy, Process Improvement, New Business Development, Financial Modeling, Budgets, Cross-functional Team..., Product Development, Financial Analysis, Forecasting, Sales, Commercialization
Education
University of Florida 1972 — 1978
MS & BS Mechanical Engineering, Engineering
Liberty House Restaurant Corporation August 2015 - Present
Convergent Resources, Inc May 2005 - Present
Convergent Resources, Inc. May 2005 - March 2015
Convergent Resources, Inc May 2005 - January 2015
Convergent Resources, Inc/Convergent Outsourcing May 2004 - January 2005
Skills
Oracle R12, Readsoft AP Document..., Oracle Cash Management, Oracle E-Business Suite, Accounts Payable, Customer Service, Account Management, Accounts Receivable, Outlook, B2B, Microsoft Office, Microsoft Excel, Process Improvement, Sales Presentations, Salesforce.com, Access, Office Management, Ceridian HPW, Company Newsletters, Kronos, Oracle Project..., Proficient on PC..., MS Office applications, Social Media, Adobe Acrobat, LinkedIn, Facebook, Myspace, Sports, Readsoft Payables
Education
Georgia State University 2005 — 2008
Bachelor of Business, Marketing, Overall GPA 3.5Major GPA: 3.7
Convergent Resources, Inc. June 2015 - Present
Convergent Resources, Inc. October 2014 - June 2015
West Business Solutions July 2013 - October 2014
West Business Solutions October 2010 - July 2013
West Business Solutions January 2007 - August 2009
West Business Solutions June 2004 - December 2006
West Business Solutions April 2002 - July 2004
West Business Solutions January 2001 - April 2002
Skills
B2B, Customer Satisfaction, Sales Management, Sales, Customer Service, Team Building, Telecommunications, Microsoft Office, Account Management, Solution Selling, Microsoft Word, Direct Sales, VoIP, IVR, Sales Process, Customer Retention, Cold Calling, Telemarketing, Salesforce.com, Leadership, Management, Team Leadership, CRM, Training, Program Management, Coaching, Cross-functional Team..., Human Resources, Lead Generation, Marketing, Selling, Interviews, Vendor Management, Analysis, Budgets, Outsourcing, Start-ups, Customer Experience, Process Improvement, Sales Operations
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Management
Datacert April 2012 - Present
Convergent Resources, Inc. March 2008 - April 2012
Skills
IT Management, Windows, SQL, Enterprise Architecture, Project Management, Networking, IT Strategy, Change Management, Access, Project Planning, Vendor Management
Education
Texas Tech University 2000 — 2002
Master of Arts (M.A.)
Abilene Christian University 1995 — 1999
Bachelor of Arts (B.A.)
KM2 Solutions January 2004 - Present
Convergent Resources, Inc. 1996 - 2001
OSI Holdings, INC 1994 - 1997
American Express 1985 - 1992
Skills
BPO, Call Centers, Outsourcing, Telemarketing, Contact Centers, Workforce Management, Inbound Marketing, Vendor Management, Team Building, Leadership, Customer Service, Process Improvement, Operations Management, Executive Management, Team Leadership, Strategic Planning, Business Development, Management, Strategy, Business Strategy, New Business Development, Sales, Start-ups, Sales Management, Call Center Services
Education
Baruch College, City University of New York (CUNY) 1974 — 1976
Master of Business Administration (M.B.A.), Finance, General, Dean's List
City College of New York 1968 — 1972
Bachelor's degree, Economics
Convergent Resources, Inc. April 2008 - January 2015
Reignmaker Communications March 2005 - March 2008
Cbeyond February 2001 - March 2005
Flooring America April 1995 - September 2000
Skills
SEC filings, Accounts Receivable, Forecasting, Budgets, Access, Process Improvement, Payments, GAAP, Account Reconciliation, Financial Statements, General Ledger, Fixed Assets, Accounts Payable, Journal Entries, Accounting, Auditing, Payroll, QuickBooks
Education
Chattanooga State Community College
University of Tennessee-Knoxville
Accounting and Business/Management
Convergent Resources, Inc. June 2012 - Present
FareStart February 2010 - March 2012
Coast Crane Company February 2007 - February 2010
Skills
Accounting, Financial Statements, Budgets, Strategic Financial...
Education
Eastern Washington University 1998 — 2002
BA, Accounting
Convergent Resources, Inc. April 2002 - Present
Skills
Process Improvement, Business Analysis, Analysis, Vendor Management
Education
Thunderbird School of Global Management 1996 — 1998
MBA, Finance
Biola University
BA, History
Convergent Resources, Inc. March 2011 - Present
Convergent Resources, Inc. November 2009 - March 2011
Skills
VoIP, Telecommunications, Call Centers, Telephony, Unified Communications
Education
Art Institute of Atlanta 2003 — 2007
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
Convergent Resources, Inc. November 2012 - Present
Education
Lincoln Technical Institute-Lincoln
Sarasota/Manatee County
Convergys September 2013 - Present
Convergent Resources, Inc. September 2013 - Present
Hardee's Restaurant 2008 - 2013
Education
Alabama State University 2009 — 2013
Bachelor's degree, Psychology