Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Travis Standley, MSHR Travis Standley, MSHR Pocatello, Idaho Area Details
Travis Standley, MSHR's Convergys Experience April 2014 - Present
Job HR Business Partner | Online Adjunct Instructor, BYUIdaho
Industry Human Resources
Experience
BYU-Idaho  August 2014 - Present
Convergys   April 2014 - Present

Skills
Human Resources, Employee Relations, Training, Leadership, Customer Service, Social Networking, Recruiting, Microsoft Office, Teamwork, Business Development, Customer Relations, Organizational..., Interviews, Organizational..., Leadership Development, Employee Training, Onboarding, Resume Writing, Performance Management, Hiring, Benefits Administration, Project Planning, Adobe Creative Suite, Data Analysis, HRIS, Blogging, Business Coaching, Employee Benefits, Coaching, Social Media, Career Development, Market Research, Outlook, Public Speaking, Conflict Resolution, Career Counseling, Writing, Positioning, Positivity, Personal Branding, Mentoring, Written & Oral..., Distance Learning, Inquiry-based Learning, Customer Retention, Critical Thinking, Workshop Facilitation, Applicant Tracking..., Training Delivery, Call Centers

Education
Utah State University - Jon M. Huntsman School of Business   2012 — 2013
Master of Science of Human Resources (Jan 2012-Dec 2013)

Brigham Young University - Idaho   2007 — 2011
Business Managment, Marketing Emphasis

Aaron Woffinden Aaron Woffinden Lehi, Utah Details
Aaron Woffinden's Convergys Experience March 2000 - May 2003
Job Manager, Business Applications at Nelson Laboratories, Inc.
Industry Medical Devices
Experience
Nelson Laboratories, Inc.   October 2014 - Present
Nelson Laboratories, Inc.   June 2013 - December 2014
Nelson Laboratories, Inc.   January 2011 - June 2013
Nelson Laboratories, Inc.   July 2006 - January 2011
Nelson Laboratories, Inc.   September 2005 - July 2006
Abbott  January 2005 - September 2005
Self  March 2001 - September 2005
Abbott  May 2003 - January 2005
Convergys   March 2000 - May 2003
TechServ  July 1998 - March 2000

Skills
JavaScript, PHP, CSS, SQL, HTML, SSRS, Change Control, Adobe Acrobat, Troubleshooting, Microsoft SQL Server, Microsoft Office, Software Documentation, Continuous Improvement, SharePoint, VBA, Visual Studio, Microsoft Project, Microsoft Visio, Microsoft Dynamics CRM, Microsoft Dynamics GP, Scrum, Agile Methodology, Kaizen, Visio

Education
Westminster College   2011 — 2013
Masters of Business Administration, Business Administration and Management, General

Brigham Young University   1999 — 2002
BS, Microbiology

Eric Thornley Eric Thornley Provo, Utah Details
Eric Thornley's Convergys Experience January 2010 - October 2010
Job Digital Photo Technician at Brigham Young University
Industry Primary/Secondary Education
Experience
Brigham Young University  October 2013 - Present
Waterford Institute  June 2014 - August 2014
Extended Family Inc.  June 2013 - October 2013
Convergys   January 2010 - October 2010

Skills
Teaching, Microsoft Word, Public Speaking, PowerPoint, Editing, Time Management, Research, Customer Service, Critical Thinking, Teamwork, Community Outreach, Curriculum Design, Data Entry, Higher Education, Spanish, Microsoft Office, Microsoft Excel, Nonprofits, Phonetics

Education
Brigham Young University   2009 — 2016

Kelly Wadsworth, SPHR Kelly Wadsworth, SPHR Des Moines, Iowa Area Details
Kelly Wadsworth, SPHR's Convergys Experience April 1992 - September 2001
Job Human Resources Leader
Industry Human Resources
Experience
University of Phoenix  July 2002 - Present
Ryko Solutions, Inc.   2011 - 2013
Affiliates Management Company  June 2009 - June 2011
West Corporation  December 2007 - January 2009
Steelscape  2004 - 2006
UnitedHealth Group  2001 - 2003
Convergys   April 1992 - September 2001

Skills
Employee Benefits, Labor Relations, Benefits Administration, New Hire Orientations, Personnel Management, Process Improvement, Applicant Tracking..., Incentive Programs, FMLA, Employer Branding, Executive Coaching, Team Building, Strategic Planning, Coaching, Change Management, Training, Career Development, HR Consulting, Union Avoidance, Performance Management, Leadership

Education
Utah State University   1989 — 1992
Masters, Business / HR

Utah State University   1986 — 1989
Bachelor's degree, Applied Economics

Brigham Young University - Idaho   1982 — 1985
Associates Degree, Business Law

calvin weber calvin weber Orem, Utah Details
calvin weber's Convergys Experience September 2012 - January 2013
Job Work at home agent at Progrexion
Industry Outsourcing/Offshoring
Experience
Progrexion  October 2014 - Present
Flagship Financial Group  January 2013 - March 2013
Convergys   September 2012 - January 2013
Vivint  June 2012 - August 2012
telepreformance  October 2010 - June 2012
Teleperformance  October 2010 - June 2012
Dialogue Marketing  November 2009 - September 2010
Discover Card  October 2007 - July 2009
Apx Alarms  April 2007 - June 2007
Allied Barton  August 2006 - January 2007

Skills
Computers, Windows, Microsoft Word, Microsoft Excel, Copying, Fax, Call Center, Customer Service, Hardware

Education
Stevens-Henager College of Business-Provo   2012 — 2015
Bachelor's Degree, Health/Health Care Administration/Management, 3.24

BYU-Idaho   1998 — 2002
certificate, weilding engineer

rigby highschool   1994 — 1998
generals

Idaho State University, College of Technology
Law Enforcement

Kent B. Hart Kent B. Hart Greater Salt Lake City Area Details
Kent B. Hart's Convergys Experience May 1999 - July 2007
Job Program Assistant at Ability & Choice Services, Inc.
Industry Insurance
Experience
Hart2Heart Wellness   July 1987 - Present
Dialog Direct  September 2014 - March 2015
Chrysallis   May 2013 - September 2014
Chrysalis, Inc.   March 2013 - May 2013
eHealth Insurance  August 2012 - November 2012
Enagic! Kangen Water Systems  2008 - 2010
Health Essentials Health Foods   July 2007 - November 2007
Convergys   May 1999 - July 2007
EcoMart Rainbow Vacuums   1998 - 1999

Skills
Experienced Trainer, Exellent Customer..., Multi Tasking, Meet Deadlines, Conflict Resolution, Close Attention to..., Team Leadership, Sales Management, Event Planning, Non-profit Volunteer, Therapeutic Massage, Chair Massage, Trigger Point Therapy, Acupressure, Outdoor Recreation, Spelunking Experience, Customer Retention, Staff Management, Increase Productivity, Follow Through, Increasing Sales Revenue, Childcare, Customer Service, Training, Leadership Development, Small Business, Stress, Supplements

Education
Brigham Young University   1980 — 1985
Recreation Management

Brigham Young University - Idaho   1971 — 1972
none, General Education

Amy Dufresne Amy Dufresne Greater Salt Lake City Area Details
Amy Dufresne's Convergys Experience September 2011 - September 2013
Job Customer Service Representative
Industry Consumer Services
Experience
General Dynamics Information Technology  September 2013 - August 2015
Convergys   September 2011 - September 2013
TEMSCO Helicopters, Inc.   June 2008 - August 2008
TEMSCO Helicopters, Inc.   June 2007 - August 2007
Convergys   March 2003 - January 2006

Skills
Microsoft Office, Public Speaking, Data Entry, Customer Service, Outlook, Training, Microsoft Word, Microsoft Excel, Teamwork, Windows, Team Leadership

Education
University of Alaska Southeast   2006 — 2009
Marine Biology and Biological Oceanography

Weber State University   2004 — 2006
Zoology

Brigham Young University - Idaho   1989 — 1991
A.A.S., General Education

Brian C Christensen, MBA Brian C Christensen, MBA Greater Salt Lake City Area Details
Brian C Christensen, MBA's Convergys Experience 2003 - 2006
Job Senior Healthcare Product Manager at Aviacode
Industry Hospital & Health Care
Experience
Aviacode  May 2015 - Present
Verisk Health  May 2013 - May 2015
MediConnect Global, an affiliate of Verisk Health   December 2011 - May 2013
MediConnect  April 2010 - December 2011
MediConnect  August 2008 - April 2010
Modern Display   September 2006 - August 2008
Convergys   2003 - 2006

Skills
Excel, MySQL DBA, Oracle SQL, Project Planning, Project Coordination, Operations, Operations Management, Account Management, Supervisory Skills, Microsoft Excel, SQL, System Administration, Leadership, Training, Process Improvement, Project Management, Data Analysis, Microsoft Office, Troubleshooting, MySQL, Strategy, Management, Program Management, Healthcare, Time Management, Team Building, Business Analysis, Analysis, Team Leadership, Product Management, Business Development, Cross-functional Team..., Software Documentation, Strategic Planning, Business Strategy, Start-ups, Integration, Marketing, Customer Service, Vendor Management, Marketing Strategy, Databases, Public Speaking, New Business Development, Product Development, Analytics, Executive Management, Sales, CRM, Entrepreneurship

Education
University of Utah - David Eccles School of Business   2006 — 2008
MBA, Operations

Syracuse University   2001 — 2003
MS, Exercise Science

Brigham Young University   1997 — 2001
BA, History

Brigham Young University   1997 — 2001
BS, Athletic Training

Doug Kentner Doug Kentner Greater Salt Lake City Area Details
Doug Kentner's Convergys Experience 2001 - 2003
Job VP, Support, IT & Cloud Services at Caradigm
Industry Hospital & Health Care
Experience
Caradigm  September 2015 - Present
Caradigm  November 2014 - September 2015
Caradigm  August 2012 - November 2014
Echopass  April 2011 - August 2012
Echopass  November 2007 - April 2011
Echopass  December 2002 - November 2007
Convergys   2001 - 2003

Skills
SIP, Genesys, .NET, IVR, CTI, Call Center, VoIP, Telephony, Telecommunications, Contact Centers, SaaS, Cloud Computing, Workforce Management, Vendor Management, Enterprise Software, Unified Communications, Integration, Troubleshooting, Managed Services, SQL, C#, Professional Services, Data Center, Active Directory, Servers, Call Centers, Networking, Windows Server, Solution Selling, CRM, Network Design, ACD, Cisco Technologies, Customer Experience, ITIL, Network Architecture, System Deployment, Software Project..., VMware, Disaster Recovery, Channel, Call Center Development, Solution Architecture, Security, Software Development, Virtualization, Sales Engineering, Routing, TCP/IP, Salesforce.com

Education
Brigham Young University   2001 — 2001

Ruth Bearnson Ruth Bearnson Provo, Utah Area Details
Ruth Bearnson's Convergys Experience December 1998 - December 2011
Job head of merchandising apprentice for Susan G Komen self employed at Bearnson craft exchange
Industry Hospital & Health Care
Experience
Susan G. Komen Utah   November 2013 - Present
UVU and Career Step   February 2011 - Present
Praiseworthy and of good report   January 2007 - Present
Convergys   December 1998 - December 2011
Sports, Orthopedic and Spine Physical Therapy   April 2008 - September 2008
Oak Hills Family History Center   July 1995 - August 2001
Utah Valley University  April 1991 - September 1993
Brigham Young University  August 1991 - January 1993
Volunteer - Gabriel Park Rest Home   April 1989 - January 1990
Baden Bei Vien Student Center   July 1987 - December 1987

Skills
ICD-9, Medical Coding, 3m, HCPCS, Billing, CPT, Data Entry, Customer Service, Anatomy, Physiology, Health Insurance, Telephone Skills, Medical Terminology, HIPAA, Teaching, Customer Relations, Nursing, Word, Microsoft Office, Excel, PowerPoint, Pathophysiology, Medical Billing, Medical Records, Typing

Education
Utah Valley University   2011 — 2012
Non Degree, Medical Coding

Intermountain University   2010 — 2010
CNA, Nursing

Brigham Young University   1984 — 1994
Design with an emphasis in graphics and a minor in German literature, Humanities/Humanistic Studies

Brigham Young University
Bachelors of Art, Design

Rodney Tonga Rodney Tonga Honolulu, Hawaii Details
Rodney Tonga's Convergys Experience April 2010 - August 2010
Job Flight Attendant at Delta Air Lines
Industry Airlines/Aviation
Experience
Delta Air Lines  July 2012 - Present
South Davis Community Hospital  September 2010 - July 2012
Convergys   April 2010 - August 2010

Skills
Time Management, Teamwork, Leadership, Dance, Keen Listener, Hospitality, Tutoring, Motivation, Music, Dreamer, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Timely Decision Making, Accountability, Strategic Planning, Always Willing to Learn, Entrepreneurship, Customer Service, Stress Management

Education
Weber State University

Brigham Young University - Hawaii

Josh Linton Josh Linton Greater Salt Lake City Area Details
Josh Linton's Convergys Experience September 2000 - September 2003
Job VP Technology at VLCM
Industry Information Technology and Services
Experience
VLCM  2002 - Present
VLCM  2002 - Present
Convergys   September 2000 - September 2003

Skills
VMware, Storage, VoIP, Virtualization, Networking, Storage Area Networks, Managed Services, Cloud Computing, Servers, HP, Data Center, Troubleshooting, Security, VPN, Cisco Technologies, Microsoft Exchange, Windows Server, Linux, Disaster Recovery, Windows, Network Security, SAN, Technical Support

Education
Brigham Young University   1999 — 2003
Bachelors, Business - Information Systems

Rick Winn Rick Winn Greater Seattle Area Details
Rick Winn's Convergys Experience December 2011 - April 2012
Job
Industry Information Technology and Services
Experience
Eagle Gate College  March 2012 - August 2012
Concentrix  May 2012 - June 2012
Convergys   December 2011 - April 2012
RMS Computers   January 2009 - May 2011
Detodo Servicios   June 2001 - January 2011
CompuCom Inc  March 2007 - June 2008
Volt Technical Resources  October 2006 - March 2007
Volt Technical Resources  March 2006 - October 2006
Comforce  May 2005 - March 2006
Cingular Wireless  October 2004 - March 2005

Skills
Customer Service, A+ Certified, Troubleshooting, Laptops, Software Installation

Education
City Univerisity   2000 — 2004
B S, Computer Systems. Network and Telecomm emphasis

Computer Learning Center   1990 — 1991
Diploma, Computer Systems & Programming

Brigham Young University   1989 — 1989
Science; Spanish

Archita Benvie Archita Benvie Provo, Utah Area Details
Archita Benvie's Convergys Experience October 2010 - October 2013
Job Explosives R&D Lab Intern
Industry Biotechnology
Experience
Dyno Nobel  May 2014 - Present
Brigham Young University  September 2014 - January 2015
Convergys   October 2010 - October 2013
Novacoast  May 2010 - August 2010
Peabody Essex Museum  April 2006 - May 2010

Skills
Technical Writing, Analytical Chemistry, Gel Electrophoresis, IR Spectroscopy, NMR, Flame AA, DTA, Wet Chemistry, Dissection, Image Segmentation, Amira, AutoDesk Maya, 3D Modeling, Image Analysis, Product Analysis, Isothermal Titration..., Rheometry, Mass Spectrometry, HPLC, Instrumental Analysis, Risk Assessment, Statistical Data..., Potentiometry, Research, LIMS, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, R&D, Chemistry, Engineering

Education
Utah Valley University   2011 — 2014
Bachelor of Science (BS), Chemistry, Emphasis in Biochemistry; Physics Minor

Brigham Young University   2009 — 2010
Chemistry & Physics

Joe Ferrazzano Joe Ferrazzano American Fork, Utah Details
Joe Ferrazzano's Convergys Experience August 2004 - March 2005
Job Director of Sales & Marketing at Business Promotion
Industry Computer Software
Experience
Business Promotion   January 2015 - Present
InsideSales.com  September 2014 - Present
InsideSales.com  February 2014 - August 2014
InsideSales.com  November 2013 - January 2014
Prosper  January 2012 - October 2013
Prosper  February 2007 - December 2011
Prosper  July 2006 - January 2007
Tahitian Noni International  April 2005 - June 2006
Convergys   August 2004 - March 2005
Convergys   February 2004 - July 2004

Skills
Salesforce.com, Sales, Sales Operations, Sales Management, Training, Business Strategy, Sales Process, Sales Presentations, Personal Development, Direct Sales, Sales Motivation, Building Relationships, Personal Training, Sales Leadership..., Social Networking, Strategy, Nutritional Counseling, Motivational Speaking, Positive Team Player, Positive Can-do Attitude, Positive Employee..., Exercise Physiology, Diet Planning, Maintaining A Positive..., Qualifying Prospects, Personal, Positive Energy, Sales Prospecting, Strategic Partnerships, Consulting, Business Resilience, Technical Product Sales, Short Sales, Strategic Planning, Marketing Strategy, Digital Strategy, CRM databases, Salesforce.com..., Management Consulting, Strategic Consulting, Process Consulting, Software Solution Sales, Software Sales..., software sa, Management consu, sales strategy, Entrepreneurship, SaaS, Business Development, Management

Education
Brigham Young University   1998 — 2004
Business Administration and Management, General

Angel F. Valdez Angel F. Valdez Orem, Utah Details
Angel F. Valdez's Convergys Experience September 2008 - June 2009
Job Leadership Administration at ForeverGreen International
Industry Individual & Family Services
Experience
ForeverGreen International, Inc.   January 2014 - Present
Affinity Services   February 2012 - September 2013
GSP We make retail better  September 2010 - February 2012
ACS Healthcare Provider Solutions  April 2010 - September 2010
Convergys   September 2008 - June 2009
Unisys  2007 - September 2008

Skills
Microsoft Office, Database Administration, Medical Terminology, Project Management, Customer Service..., English language skills, Business Travel, Inventory Management, Quality Control, Management, Team Leadership, Customer Service, Leadership, Administration, medical administration, Culinary Skills, Staff Development, Warehouse Management, Data Warehousing, Capital Budgeting, project buyer, Accounting, Meeting Planning, Tax Preparation, Compliance, Martial Arts Instruction, Music Industry

Education
University of Utah   2011 — 2012
English Language Certificate, English Language and Literature, General

The Church of Jesus Christ of Latter Day Saints   2005 — 2007
Standard of Excellence of a good Christlike person, Religious Education, Priest

Universidad de Monterrey   2004 — 2007
Bachelor’s Degree, Business Administration and Management, General

Brigham Young University - Idaho
Bachelor’s Degree, Business Administration and Management, General

Anji Sandage Anji Sandage Greater Salt Lake City Area Details
Anji Sandage's Convergys Experience 2001 - 2005
Job
Industry Design
Experience
WPSlopes.com   September 2014 - Present
The Weston A. Price Foundation  February 2009 - Present
Anji Sandage Design   1994 - Present
Angela Sandage Photography   1988 - Present
Salt Lake Community College  May 2014 - August 2014
Children's Service Society  March 2008 - September 2011
Convergys   2001 - 2005

Skills
Nutrition, Public Speaking, Blogging, Social Media, Wellness Coaching, Holistic Health, WordPress, Web Design, Wellness, Healing, Microsoft Office, Nutritional Counseling, Social Media Marketing, Event Planning, Strategic Planning, Team Building, Research, Public Relations, Press Releases, Event Management, Photography, Editing, Customer Service, Microsoft Excel, Energy Healing, Photoshop, Graphic Design, PowerPoint, Outlook, SEO, Proofreading, Copy Editing, Illustrator, HTML 5, CSS3, Dreamweaver, Social Networking, Writing, Leadership, Copywriting, CMS, CSS, Creative Writing, Marketing, Illustration, InDesign

Education
Salt Lake Community College   2012 — 2014
Associate's Degree, Visual Arts, with an emphasis in Illustration, 3.81 GPA

We Do Feet   2012 — 2013
Certificate, Foot Zone Therapy

Brigham Young University   1989 — 1998
BA, English/Language Arts Teacher Education

Jeffrey Knight Jeffrey Knight Greater Salt Lake City Area Details
Jeffrey Knight's Convergys Experience 2000 - 2001
Job Project Manager at LifeVantage Corporation
Industry Consumer Goods
Experience
LifeVantage Corporation  August 2014 - Present
Sun Products Corporation  2008 - February 2014
Huish Detergents  2005 - 2008
Huish Detergents  2001 - 2005
Convergys   2000 - 2001
Huish Detergents  1995 - 2000

Skills
Customer Insight, FMCG, Consumer Products, Brand Management, Cross-functional Team..., Brand Development, Shopper Marketing, Competitive Analysis, Product Development, Purchasing, Project Management, Advertising, Negotiation, Manufacturing, Product Launch, Marketing, Budgets, Packaging, Management, Strategic Planning

Education
Brigham Young University   1989 — 1993
Psychology, Psychology, Business

Kimberlee Smith Kimberlee Smith Provo, Utah Area Details
Kimberlee Smith's Convergys Experience October 2013 - Present
Job Cigna Medical on the "A" Team!
Industry Insurance
Experience
Convergys   October 2013 - Present
Center for Women and Children In Crisis  1992 - June 2013
Provo Rehab and Nursing  2005 - 2011
Sinclair Oil  1992 - 1993
Kay Bee Toys-White Mountain Mall-Rock Springs, WY   1990 - 1992
Kay Bee Toys-University Mall-Orem   1988 - 1990

Skills
Microsoft Office, Microsoft Word, Customer Service, Leadership, Fundraising, Crisis Intervention, Crisis Management, Volunteer Management, Administrative..., Operations Management, Admissions Counseling, Case Managment, Community Outreach, Data Entry, Nonprofits, Teaching, Training, Case Management, Social Media

Education
Brigham Young University   2005 — 2009

Launa Marie Lewis Launa Marie Lewis Greater Salt Lake City Area Details
Launa Marie Lewis's Convergys Experience March 2013 - July 2013
Job Administrative Assistant at LDS Employment Resource Services
Industry Marketing and Advertising
Experience
LDS Employment Resource Services  June 2015 - Present
Convergys   March 2013 - July 2013
Greater Oklahoma City Chamber  May 2012 - August 2012
Brigham Young University  August 2010 - April 2012
BYU Adlab  January 2010 - April 2012
Brigham Young University  September 2008 - March 2012
Brigham Young University  August 2011 - December 2011
Leadgenix  April 2009 - June 2009

Skills
Social Media, Digital Media, Advertising, Photoshop, Research, Graphic Design, Marketing Research, Social Media Marketing, Adobe Creative Suite, SPSS, Microsoft Office, Editing, Account Management, Blogging, Community Outreach, Creative Writing, Facebook, Fine Art, InDesign, Illustrator, Marketing Communications, Market Research, Online Marketing, PowerPoint, SEO, Social Media Outreach, WordPress

Education
Brigham Young University   2008 — 2012
BA, Communications; Advertising

David Granger David Granger Apex, North Carolina Details
David Granger's Convergys Experience October 2007 - February 2008
Job Senior Systems Administrator at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems  March 2010 - Present
SAIC  February 2009 - February 2010
NexOne, Inc.   April 2008 - February 2009
Bloosky   December 2007 - April 2008
Convergys   October 2007 - February 2008
Beehive Credit Union  November 2004 - October 2007

Skills
Linux System..., Windows System..., NetApp Filers, Cisco Network Devices, VMware, VMware ESX, Servers, System Administration, Unix, Nagios, Security, Linux, NetApp, RHEL, Computer Security, Switches, Cisco Technologies, Cisco Routers, Hardware, Apache, Technical Support, Windows, ASA, Information Technology, Red Hat Linux, Infrastructure, Virtualization, DNS, Netbackup, RedHat, TCP/IP, Firewalls, VMware Infrastructure, Network Security, DHCP, Network Administration, NFS, Windows Server, Storage, Software Installation, NAS, Active Directory, Networking, Information Assurance, Solaris, Storage Area Networks, Operating Systems, Microsoft Exchange

Education
Capella University   2012 — 2018
PhD in Information Technology, Information Assurance and Security, 4.0

University of Phoenix   2009 — 2011
Master of Information Systems, 3.8

Brigham Young University   1996 — 2000
Bachelor of Science, Electronics Engineering Technology, 3.2

Caleb Cornaby Caleb Cornaby Springville, Utah Details
Caleb Cornaby's Convergys Experience November 2010 - August 2011
Job Graduate Student Researcher at Brigham Young University
Industry Research
Experience
Brigham Young University  August 2013 - Present
DS Waters Inc.   June 2013 - August 2013
Kents Market   April 2012 - June 2013
Convergys   November 2010 - August 2011

Skills
Microbiology, Molecular Immunology, Molecular Virology, Genetic Engineering, Molecular Genetics, Cell Culture, real-time PCR, Molecular Biology, Laboratory, Grocery, Customer Service, Inventory Management, PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Merchandising, Food Safety, Risk Assessment, Risk Management

Education
Brigham Young University   2013 — 2017
Doctor of Philosophy (Ph.D.), Microbiology and Molecular Biology

Weber State University   2006 — 2013
Bachelor of Science (BS), Microbiology, General

Weber State University   2006 — 2010
Associate of Arts (A.A.), General Studies

Samuel McFarland Samuel McFarland Salt Lake City, Utah Details
Samuel McFarland's Convergys Experience August 2015 - Present
Job Customer Service Associate at Convergys
Industry Executive Office
Experience
Convergys   August 2015 - Present
Upwork  June 2014 - Present
McFarland Door & Millwork, LLC   July 2014 - November 2014
McFarland Door Mfg. Co., Inc.   January 2013 - April 2013
McFarland Ranch & Refuge   2004 - 2013
McFarland Door Mfg. Co., Inc.   June 2011 - September 2012
Savannah Poultry   May 2009 - March 2012
Lakeview Animal Hospital   September 2009 - August 2010

Skills
Foreign Languages, Translation, Spanish, Brazilian Portuguese, Business Development, Web Development, HTML, CSS, jQuery, Animal Genetics, Livestock Breeding, Microsoft Office, Marketing, QuickBooks, Web Design, Music, Microsoft Word, Microsoft Excel, Telephone Skills, Graphic Design, Accounting, Social Networking, CSS3, Photoshop, Photography, Small Business, Public Speaking, Data Entry, Animal Husbandry, Equine Grooming, Horse Care, Natural Horsemanship, Livestock, Swine Showing, Vaccinations, Problem Solving, Artificial Insemination, Poultry, Entrepreneurship, Technology, French Horn, Piano, Singing, Clarinet, Trombone, Band, Orchestral Music

Education
W3 Schools   2013 — 2013
Web Development

Brigham Young University - Idaho   2012 — 2012
Veterinary Science, 4.0

Brigham Young University- Independent Study   2011 — 2012

Liahona Preparatory Academy   2008 — 2012

Lakeview High School   2009 — 2012

Burns Union High School   2010 — 2011

Casa do Caminho Language Centre   2015 — 2015
Portuguese Advanced Level C, Portuguese Language and Literature

Tom Rankins Tom Rankins Greater Philadelphia Area Details
Tom Rankins's Convergys Experience November 2008 - March 2011
Job Resident Engineer at Juniper Networks
Industry Computer Networking
Experience
Juniper Networks  March 2011 - Present
Convergys   November 2008 - March 2011
Convergys   January 2008 - November 2008
Internal Revenue Service  January 2007 - February 2008
Dell  August 2006 - January 2007
eBay  August 2004 - January 2005
America Online  1998 - 2001

Skills
A+, OSPF, BGP, Juniper, Routers, Firewalls, WAN, VPN, JUNOS, Troubleshooting, Networking, MPLS, Routing

Education
Weber State University   2003 — 2004

Brigham Young University - Idaho   1996 — 1998
In progress, Generals

Gregg Killpack Gregg Killpack Greater Salt Lake City Area Details
Gregg Killpack's Convergys Experience March 2008 - February 2011
Job Sr. Contract Recruiter at Raytheon
Industry Information Technology and Services
Experience
MarketTimingUniversity.com   January 2013 - Present
Raytheon  September 2014 - May 2015
confidential  August 2013 - July 2014
TopstepTrader  May 2011 - May 2014
Global Software Resources / Aculis   January 2013 - August 2013
Evault / Seagate   February 2012 - December 2012
Rio Tinto  April 2011 - December 2011
Convergys   March 2008 - February 2011
Big J through Volt   October 2010 - January 2011
HiTech Hiring Solutions   November 2005 - March 2008

Skills
Technical Recruiting, Applicant Tracking..., Sourcing, Recruiting, Screening, Networking, Temporary Placement, Management, Talent Acquisition, Interviews, Screening Resumes, Contract Recruitment, Internet Recruiting, Engineering, Permanent Placement, Hiring, Talent Management, HRIS, Taleo, Staffing Services, Recruitment Advertising, Training, Temporary Staffing, SaaS, CRM, Vendor Management, Information Technology, Business Analysis, Onboarding, Personnel Management, Employee Relations, Recuiting, Mining, Leadership, Benefits Negotiation, Executive Search, Staff Augmentation, Cold Calling, Employee Training, Sales, Negotiation, College Recruiting, Consulting, Building Relationships, Human Resources, Employee Benefits, IT Recruitment, Employer Branding, Managerial Experience, Resume Writing

Education
Brigham Young University   1989 — 1994
Bachelor's degree, Psychology, Business

Albert Sebright Jr. Albert Sebright Jr. Centerville, Utah Details
Albert Sebright Jr.'s Convergys Experience December 2014 - February 2015
Job Customer Service Representative at ProPay
Industry International Affairs
Experience
ProPay  March 2015 - Present
Convergys   December 2014 - February 2015
Netflix  October 2014 - November 2014
Center Partners  September 2013 - March 2014
City of Centville   April 2013 - July 2013
Center Partners  January 2013 - April 2013
Opinionology  April 2010 - December 2012
Church of Jesus Christ of Latter Day Saints  March 2007 - March 2009
BYU-Idaho Custodial Services   June 2006 - September 2006
The UPS StoreLwe   June 2005 - December 2005

Skills
Word, Typing, Excel, Political Science, French, Public Speaking, Critical Thinking, Leadership, Coordination, Composition, Teaching, Kindness, Thought Leadership, Intelligence, Humor, Fun, History of Political..., Blogging, Microsoft Word, Market Research, English, Online Research, Data Analysis, PowerPoint, Editing, Qualitative Research, Microsoft Excel, Technical Writing, Analysis, Social Networking, Social Media, Teamwork, Facebook, Data Entry, Creative Writing, Microsoft Office, Event Planning, SPSS, Proofreading, Spanish, Time Management, Research, Tutoring, International Relations

Education
Brigham Young University - Idaho   2006 — 2012
Bachelor of Arts, Political Science

West Forsyth High School   2002 — 2006

Melissa Hinderman Melissa Hinderman Greater Salt Lake City Area Details
Melissa Hinderman's Convergys Experience June 2004 - April 2006
Job Human Resources Director at Ferrari Color
Industry Human Resources
Experience
Ferrari Color  April 2006 - Present
Convergys   June 2004 - April 2006
Convergys   June 2002 - June 2004
Convergys   November 2000 - June 2002

Skills
Employee Engagement, Onboarding, Employee Relations, Recruiting, Talent Acquisition, Talent Management, Human Resources, Applicant Tracking..., Performance Management, Employee Benefits, Leadership, Benefits Administration, Technical Recruiting, HRIS, Training, HR Policies, College Recruiting, Succession Planning, Deferred Compensation, Leadership Development, Employee Training, Personnel Management, New Hire Orientations

Education
Webster University   2002 — 2004
Master of Business Administration (MBA)

Brigham Young University   1995 — 2000
Bachelor of Science (BS), Sociology

Tracy Park Tracy Park Greater Salt Lake City Area Details
Tracy Park's Convergys Experience December 1998 - June 2001
Job VP, Client Services at Call Criteria
Industry Information Technology and Services
Experience
Call Criteria   March 2014 - Present
Artco  February 2010 - January 2014
Inspire Services, LLC.   February 2006 - February 2010
Center Partners  June 2001 - February 2006
Convergys   December 1998 - June 2001

Skills
Account Management, Customer Service, Team Building, Sales Management, Budgets, Project Management, New Business Development, Social Media, Direct Marketing, Performance Management, Microsoft Office, Leadership, Organizational..., Training, Employee Relations, CRM, Call Centers, Strategy, Management, Sales Operations, Mentoring, Business Strategy

Education
Western Governors University   2010 — 2013
Bachelor's Degree, Business Administration and Management, General

Utah State University   1994 — 1995
Business Administration and Management, General

Brigham Young University   1991 — 1992
Business Administration and Management, General

Heather Bushman Heather Bushman Greater Los Angeles Area Details
Heather Bushman's Convergys Experience 1999 - 2003
Job Owner, Founder at Sans Soleil Custom Airbrush Spray Tanning
Industry Performing Arts
Experience
SeraBelle   August 2012 - Present
Sans Soleil Custom Airbrush Spray Tanning   2012 - Present
Sharing Stars Ballroom Dance Company   March 2011 - Present
Convergys   1999 - 2003

Skills
Dance, Choreography, Event Planning, Entertainment, Film, Latin, Weddings, Musical Theatre, Ballroom Dance, Art, Teaching, Performing Arts, Event Management, Theatre, Festivals, Advertising, Wellness, Photography, Fashion Shows, Spray Tanning, Cosmetics

Education
Brigham Young University

William Matthews William Matthews Las Vegas, Nevada Area Details
William Matthews's Convergys Experience November 2009 - May 2010
Job Financial Analyst III at ARIA Resort & Casino
Industry Hospitality
Experience
ARIA Resort & Casino  June 2015 - Present
MGM Resorts International  November 2013 - June 2015
MGM Resorts International  December 2012 - November 2013
MGM Resorts International  June 2012 - June 2013
Beneficial Financial Group  August 2011 - December 2011
Allied Motion Technologies Inc.  July 2011 - August 2011
Brigham Young University  January 2011 - July 2011
Convergys   November 2009 - May 2010
Utah Department of Natural Resources  May 2008 - August 2008
United States Embassy Thailand   June 2006 - July 2006

Skills
Microsoft Excel, PowerPoint, Microsoft Word, Sales, Data Entry, HTML, Information Systems, Public Speaking, Microsoft Office, Research, Customer Service, Data Analysis, VBA, Leadership, Management

Education
Brigham Young University   2009 — 2012
Finance Emphasis

Utah Valley University   2005 — 2009
Associates of Science, Accounting

Lone Peak High School   1999 — 2003
High School Diploma, General Studies

Jana Lovelady Jana Lovelady Portland, Oregon Area Details
Jana Lovelady's Convergys Experience January 2014 - December 2014
Job Entrepreneur, Account Mgr, Bookkeeper
Industry Consumer Services
Experience
Jana Lovelady, Bookkeeper   December 2014 - Present
Convergys   January 2014 - December 2014
Gingerbread Traditions, Inc   January 2013 - June 2013
Wilsonville Auto Care   January 2003 - March 2013
Fresenius Medical Care  January 2011 - March 2012
1-2-3 Bookkeeping LLC   January 2008 - January 2010
Kiwanis of Wilsonville   April 2005 - September 2009

Skills
Fluent in Spanish, Proficient at Quickbooks, Motivator, Mediator, Researcher, Problem solver, Fundraising, Leadership, Non-profits, Teamwork, Teaching, Public Speaking, Customer Service, Management, Nonprofits

Education
Washington State University   2001 — 2002
BA, Social Sciences: Business, Psychology, Sociology

Brigham Young University   1994 — 1997
None, Social Work

Laurie Hightower Laurie Hightower Provo, Utah Area Details
Laurie Hightower's Convergys Experience 2002 - 2007
Job Performance/Training Consultant at Prosper, Inc.
Industry Higher Education
Experience
Prosper inc.  September 2007 - June 2011
Prosper (Prosper Learning)   September 2007 - June 2011
Convergys   2002 - 2007

Skills
Data Analysis, Performance Management, Training, Leadership Development, Coaching, Executive Coaching, Performance Consulting, Personal Development, Leadership, Management, Sales, Onboarding, Team Building, Time Management, Interviews, Start-ups, Curriculum Development, Change Management, Sales Process, Business Development, Entrepreneurship, Employee Training, Public Speaking, Team Leadership, Business Planning, Recruiting, Management Consulting, Strategy, Organizational..., Organizational..., Program Management, Talent Management, Strategic Planning, Team Management, Employee Relations, Staff Development, CRM, Instructional Design, Corporate Training, Conflict Resolution, Executive Management, Small Business, Job Analysis, Human Resources, Hiring, Lead Generation, NLP, Needs Analysis, Talent Acquisition, Performance Improvement

Education
Brigham Young University

Gardner Buchanan Gardner Buchanan Greater Salt Lake City Area Details
Gardner Buchanan's Convergys Experience January 2013 - Present
Job Convergys
Industry Leisure, Travel & Tourism
Experience
Convergys   January 2013 - Present
First Tee of Silicon Valley   August 2009 - August 2013
Fragomen  January 2010 - August 2012
ClearVu Systems   April 2008 - January 2010
LDS Church  July 2003 - April 2008
Worldspan  July 2000 - July 2003
Worldspan  January 1998 - July 2000
Worldspan  January 1992 - January 1998
Worldspan  1990 - 1992
Worldspan  1988 - 1990

Skills
Contract Negotiation, Leadership, Negotiation, Account Management, Team Building, Marketing, Strategic Planning, Management, Business Development, Sales, Public Speaking, Sales Management, New Business Development, Coaching, Customer Service, Strategy, Business Strategy, Change Management, Vendor Management, CRM, Risk Management, Entrepreneurship, Program Management, Product Marketing, Outsourcing, Budgets, Social Media, Strategic Partnerships, Start-ups, Pricing, Marketing Strategy, Human Resources, Business Analysis, Forecasting, Team Management, E-commerce, Product Management, Lead Generation

Education
Brigham Young University   1973 — 1978
Bachelor of Science (BS), Marketing / Economics

Kory Gage Kory Gage Lehi, Utah Details
Kory Gage's Convergys Experience February 2003 - December 2005
Job Manager Workforce Management at Finicity
Industry Arts and Crafts
Experience
Finicity  August 2015 - Present
eBay Inc  September 2014 - July 2015
Stampin' Up!   December 2005 - September 2014
Convergys   February 2003 - December 2005

Skills
Workforce Management, Call Center, Forecasting, Data Analysis, Analysis, Microsoft Excel, ACD, IEX, IEX Total View, Contact Centers, TotalView, IVR, Operations Management, Workforce Planning, Analytics, Capacity Planning, Metrics, Business Analysis, Contact Center..., Resource Management, Team Management, Call Centers, Management, Leadership, Training, Team Leadership, Customer Satisfaction, Quality Assurance, Performance Management, Employee Training, Business Process..., Business Process, Software Documentation

Education
Brigham Young University   2000 — 2002
Management Information Systems, 3,9

Brigham Young University   1997 — 2002
Bachelor's degree, Management Information Systems

Eugene Woodbury Eugene Woodbury Orem, Utah Details
Eugene Woodbury's Convergys Experience 2005 - 2005
Job Technical Support at ModusLink
Industry Publishing
Experience
ModusLink  August 2015 - Present
Peaks Island Press   2005 - Present
Bluehost  January 2014 - April 2014
Digital Manga  2006 - 2013
Convergys   2005 - 2005
Convergys   2001 - 2005
BugNet   2000 - 2001
Linguatech   1994 - 2000
WordPerfect  1992 - 1994
Bartle, McGrane Duffy & Jones   1991 - 1992

Skills
Linguistics, Translation, Editing, English, Manuals, Publishing, Localization, Books, Japanese, Electronic assembly, Reading schematics, Copy Editing, Copywriting

Education
Brigham Young University   1985 — 1988
Master of Arts (M.A.), Teaching English as a Second or Foreign Language

Brigham Young University   1977 — 1985
Bachelor of Arts (B.A.), Japanese Language and Literature

Ben Swisher Ben Swisher Provo, Utah Details
Ben Swisher's Convergys Experience January 2013 - April 2013
Job Content Specialist at Property Solutions International Inc.
Industry Writing and Editing
Experience
Property Solutions International Inc.  December 2014 - Present
WritersDomain.net  August 2014 - Present
Boostability  November 2013 - August 2014
Vivint  March 2013 - May 2013
Convergys   January 2013 - April 2013
Pizza Factory  September 2011 - December 2012
The Church of Jesus Christ of Latter-day Saints  June 2009 - June 2011
King County Library System  May 2007 - May 2009

Skills
Management, Training, Time Management, Leadership, Sales, Microsoft Excel, Customer Service, Finance, Public Speaking, Team Leadership, PowerPoint, Team Building, Microsoft Office, Teaching, Content Editing, Copy Editing, Proofreading, Internet Writing, Creative Writing, Team Motivation, Social Networking, Access, Teamwork, Marketing

Education
Brigham Young University   2015 — 2017
Commercial Music and Communications

Daphnee M St Hilaire, BPH, RN Daphnee M St Hilaire, BPH, RN Provo, Utah Area Details
Daphnee M St Hilaire, BPH, RN's Convergys Experience December 2012 - October 2013
Job Registered Nurse at Woodland Care
Industry Hospital & Health Care
Experience
Woodland Care   November 2013 - Present
Convergys   December 2012 - October 2013
Convergys   March 2012 - December 2012
Convergys   November 2011 - March 2012
Brigham Young University  May 2011 - August 2011
Koosharem Staffing Svcs.   June 2009 - August 2010
Koosharem Staffing Services   August 2009 - April 2010
Snow College  August 2008 - December 2008
Snow College  January 2008 - April 2008
Snow College  January 2007 - April 2007

Skills
Teaching, Registered Nurses, BPH, Customer Service, Data Entry, Public Speaking, Tutoring, Microsoft Office, Occupational Health, PowerPoint, Community Outreach, Leadership

Education
FORTIS COLLEGE   2012 — 2013
Associate's degree Nursing, Registered Nursing/Registered Nurse

Brigham Young University   2009 — 2011
Bachelor of Science (BS), Public Health

Brigham Young University   2009 — 2011
Minor, Gerontology

Snow College   2006 — 2008
Associate of Science (AS), General Studies

Fortis College
Associate of Science (AS), Nursing Science

Bryce Pogue Bryce Pogue Provo, Utah Area Details
Bryce Pogue's Convergys Experience March 2010 - September 2010
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Verio Webhosting Inc   February 2011 - Present
Montage Hotels & Resorts  November 2010 - September 2011
Convergys   March 2010 - September 2010
Brigham Young University  July 2008 - December 2008
Student Entrepreneur   September 2006 - April 2007

Education
Brigham Young University - Idaho
Bachelors of Science, Computer Information Technology; cluster in Communications and Math

Pierce College   2001 — 2003
Associate of Arts and Sciences, Information Systems

Lowell Knighton Lowell Knighton Greater Salt Lake City Area Details
Lowell Knighton's Convergys Experience December 1997 - November 2005
Job VP Business Development at Helix Business Solutions
Industry Information Technology and Services
Experience
Helix Business Solutions  March 2013 - Present
Oracle  May 2007 - July 2012
RightNow  May 2007 - March 2012
Solid Ground Technologies   November 2005 - May 2007
Convergys   December 1997 - November 2005

Skills
ISV, New Business Development, Channel, Telecommunications, Team Building, Team Leadership, Cross-functional Team..., Virtual Teams, User Interface Design, Integration, Innovation, Business Intelligence, Solution Selling, Business Alliances, Go-to-market Strategy, Cloud Computing, SaaS, Product Management, Start-ups, Multi-channel Marketing, Management, Business Development, Managed Services, Product Marketing, Leadership, Enterprise Software, CRM, Change Management

Education
BYU   1983 — 1989
Bachelor of Science (BS), IT Management

Curtis Robertson Curtis Robertson Provo, Utah Area Details
Curtis Robertson's Convergys Experience September 2011 - March 2012
Job Regional Sales Executive at SaaS based Sales Acceleration Company | InsideSales.com
Industry Computer Software
Experience
InsideSales.com  April 2014 - Present
InsideSales.com  September 2013 - April 2014
My Fast PC  July 2013 - September 2013
Rocky Mountain Essential Oils   October 2012 - June 2013
CLEARLINK  April 2012 - October 2012
Convergys   September 2011 - March 2012
Pinnacle Security  August 2008 - September 2011
Proz, Inc.   December 2009 - January 2011

Education
Utah Valley University   2010 — 2015
Communications, Public Speaking

BYU-Idaho   2008 — 2010
Business Management, Marketing

Lone Peak High School   2002 — 2005

Jeffrey Kuck Jeffrey Kuck Greater Atlanta Area Details
Jeffrey Kuck's Convergys Experience October 2013 - January 2014
Job Optometric Technician at Clarity Vision Group
Industry Medical Practice
Experience
Clarity Vision Group   July 2015 - Present
Orem Eye Clinic   June 2014 - April 2015
Lowe's Home Improvement  March 2014 - May 2014
Convergys   October 2013 - January 2014
Nu Skin Enterprises  November 2012 - August 2013
Kuck Immigration Partners  April 2012 - August 2012

Skills
Phlebotomy, Piano, Ukulele, Euphonium, Baritone Ukulele, Charango, Zanpoya, Acoustic Guitar, Harmonica, Trumpet, Tuba, Trombone, Microsoft Office, Internet Explorer, Google Chrome, Firefox, Safari, Mac, Microsoft Excel, Customer Service, Sales Support Tools, PowerPoint, Public Speaking, Research, Social Media, Leadership, Sales, Social Networking, Teaching, Microsoft Word, Time Management, Data Analysis, Data Entry, Outlook, Healthcare

Education
Brigham Young University   2009 — 2015
Bachelor of Arts (BA), Political Science and Government

Phlebotomy Training Specialists   2013 — 2013
Phlebotomy Certification, Phlebotomy Technician/Phlebotomist

Wendi Pilling Wendi Pilling Lehi, Utah Details
Wendi Pilling's Convergys Experience September 2005 - September 2007
Job Design Custom Vinyl Decals
Industry Arts and Crafts
Experience
Wendi Pilling Graphics   February 2011 - Present
Convergys   September 2005 - September 2007
Great Harvest Bread Co.  March 2004 - September 2005

Skills
Adobe Illustrator, Illustration, Illustrator, Graphics, Social Media, Art

Education
Brigham Young University   1999 — 2005
Bachelor, English Literature

Bryan Lovell Bryan Lovell Nampa, Idaho Details
Bryan Lovell's Convergys Experience March 2000 - February 2003
Job Business Operations & Management
Industry Real Estate
Experience
PostReps LLC   March 2013 - Present
Home Lantern Games, LLC   November 2007 - Present
BYU-Idaho  August 2013 - Present
Dodge Portraits   May 2014 - January 2015
Lion Rampant Imports   August 2012 - May 2014
Justine Creative Group - Dodge Portraits   July 2011 - August 2012
Century 21 North Homes Realty, Inc.   March 2004 - July 2011
CENTURY 21 North Homes Realty, Inc.   March 2004 - February 2011
Wizard International  August 2002 - January 2004
Convergys   March 2000 - February 2003

Skills
Marketing, Sales, SEO, Product Marketing, Real Estate, Entrepreneurship, Management, Customer Service, Project Management, Graphic Design, Product Management, Online Marketing, Social Media Marketing, Direct Sales, Customer Satisfaction, Marketing Strategy, Online Advertising, Email Marketing, Business Development, Social Networking, Program Management

Education
Brigham Young University - Idaho   2013 — 2016
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations

Utah Valley University   2000 — 2003

John Schefer John Schefer Provo, Utah Area Details
John Schefer's Convergys Experience 2001 - 2004
Job Account Executive at Workfront
Industry Marketing and Advertising
Experience
Workfront  February 2015 - Present
Workfront (fromerly AtTask)   April 2011 - February 2015
MyInvitationLink.com   January 2008 - September 2014
AtTask   2008 - April 2011
Wiseguys Comedy Cafe   August 2004 - September 2008
Johnny B's Comedy Club   August 2001 - May 2005
Convergys   2001 - 2004

Skills
Salesforce.com, Account Management, Lead Generation, SaaS, Cloud Computing, Sales Operations, Leadership, Management, Consulting, Sales, Entrepreneurship, Sales Process, Enterprise Software, Training, B2B, Marketing, Solution Selling, CRM, Strategic Partnerships, Professional Services, Project Management, Sales Management, Product Management, Business Development

Education
Brigham Young University   1994 — 1998
Bachelor of Arts, Philosophy, Philosophy

Todd Anderson, SPHR Todd Anderson, SPHR Draper, Utah Details
Todd Anderson, SPHR's Convergys Experience 1993 - 2005
Job President/CEO at Platinum HR HR Consulting
Industry Human Resources
Experience
Platinum HR - HR Consulting   January 2015 - Present
The Leavitt Group  May 2005 - January 2015
180 Fusion   2013 - 2014
Convergys   1993 - 2005
Matrixx Marketing Inc  1993 - 2005

Skills
Human Resources, Employment Law, Training, Time Management, Workers Compensation, Employee Relations, Performance Management, Recruiting, Employee Benefits, Benefits Administration, Customer Service, Organizational..., Strategic Planning, Leadership, Coaching, Onboarding, Personnel Management, Talent Acquisition, Insurance, Leadership Development, HRIS, Health Insurance, Employee Training, Executive Coaching, Deferred Compensation, Applicant Tracking...

Education
Brigham Young University
BA, Administrative Management

Leonard Carson Leonard Carson Greater Denver Area Details
Leonard Carson's Convergys Experience February 1994 - August 2001
Job Security Manager at Metro Wastewater Reclamation District
Industry Utilities
Experience
Metro Wastewater Reclamation District  April 2003 - Present
Convergys   February 1994 - August 2001
United States Air Force  May 1966 - September 1992

Skills
Project Management, Air Force

Education
Webster University   1980 — 1981
MA, International Relations

Brigham Young University   1963 — 1966
BA, Political Science & History

Megan Jeffries Megan Jeffries Washington D.C. Metro Area Details
Megan Jeffries's Convergys Experience June 2010 - August 2010
Job BSA/AML Administrator at Bank of Georgetown
Industry Writing and Editing
Experience
Bank of Georgetown  July 2014 - Present
Bank of Georgetown  September 2012 - Present
Brigham Young University  July 2011 - June 2012
Stowaway Magazine  January 2012 - April 2012
Woodrow Wilson International Center for Scholars  January 2011 - April 2011
Convergys   June 2010 - August 2010
Sandy Area Chamber of Commerce  October 2007 - August 2008
The UPS Store  November 2006 - February 2008

Skills
Oral & Written..., Writing, Research, Editing, Microsoft Office, Word, InDesign, Team Leadership, Team-oriented, Social Media, Outlook, Microsoft Word, English, Politics, Human Resources, Time Management, Copy Editing, Proofreading, Leadership, Marketing, Program Management, Facebook, Training, Nonprofits, Public Speaking, Customer Service, Social Networking

Education
Brigham Young University   2008 — 2012
BA, American Studies

Lynita Durrant Lynita Durrant Provo, Utah Area Details
Lynita Durrant's Convergys Experience VP, Account ManagementConvergys1995 - 2015
Job VP, Operations at Convergys
Industry Information Technology and Services
Experience
Convergys   VP, Account ManagementConvergys1995 - 2015

Skills
BPO, Workforce Management, Service Delivery, Outsourcing, Call Centers, CRM, Vendor Management, Operations Management, Process Improvement, Program Management, Call Center, Leadership, Customer Experience, Account Management, Financial Services, Cross-functional Team..., Offshoring, Contact Centers, Strategy

Education
Brigham Young University

Keith Jeppson Keith Jeppson Greater Salt Lake City Area Details
Keith Jeppson's Convergys Experience 1990 - 1997
Job Sales Executive | Business Process | Contact Center Outsourcing
Industry Outsourcing/Offshoring
Experience
Telerx  2013 - Present
Sitel  2011 - 2013
Qualfon  2009 - 2011
Summit Solutions / Jeppson Group, LLC   2002 - 2010
Marketing Ally TeleServices, INC.   1997 - 2001
Convergys   1990 - 1997
Coopers & Lybrand  1984 - 1988

Skills
Forecasting, Customer Service, Budgets, BPO, Call Center, Outsourcing, Account Management, Customer Experience, New Business Development, Operations Management, Lead Generation, Business Development, Customer Satisfaction, Sales Management, Telemarketing, Call Centers, CRM, Leadership, Strategy

Education
University of Utah   1979 — 1983
BS, Accounting

Brigham Young University   1978 — 1978

Evan Eastley Evan Eastley Provo, Utah Area Details
Evan Eastley's Convergys Experience November 2003 - December 2003
Job iPad Back End Developer
Industry Computer Software
Experience
Atrian Software   January 2011 - Present
Stories About Me   July 2009 - May 2011
IM Flash Technologies  September 2006 - June 2009
PedigreeMagnet   January 2004 - August 2006
Convergys   November 2003 - December 2003
Learnframe  February 1999 - November 2003
Registered Business DBA Evan L. Eastley, Software Engineer   October 1998 - February 1999
First Security Bank  September 1998 - October 1998
Complete Data Solutions  September 1997 - September 1998
American Stores  April 1995 - June 1996

Education
Brigham Young University
Bachelor of Science

Lindsey E. Glauser Lindsey E. Glauser Greater Salt Lake City Area Details
Lindsey E. Glauser's Convergys Experience May 2013 - December 2013
Job Recruiter at Intermountain Healthcare
Industry Staffing and Recruiting
Experience
Intermountain Healthcare  August 2015 - Present
Discover Financial Services  December 2013 - August 2015
Convergys   May 2013 - December 2013
Microsoft  August 2011 - January 2013
Junior Achievement of Washington  January 2011 - August 2011
Ivy &Thyme   January 2002 - January 2011

Skills
Coordination, Customer Service, Event Planning, Promotions, Receptions, Hiring, Special Event, Technical Recruiting, Fundraisers, Sourcing, Private Events, Talent Management, Birthdays, Dinners, Special Events, Screening, Customer Relations, Talent Acquisition, Social Events, Search, Anniversaries, Testing, Leadership Development, Catering, Banquets, Resume Writing, Weddings, Organizational..., Event Management, Event Marketing, Interviewing, Recruiting, Interviews, SDLC, Recruitment Advertising, Time Management, Internet Recruiting, College Recruiting, Management, Building Relationships, Training, Networking, Contract Recruitment, Contract Negotiation, Employee Training, Executive Search, Teamwork, Human Resources, Team Building, Leadership

Education
Brigham Young University - Idaho   2004 — 2010
Bachelor's, Communication Organizational Behavior

Dan Subramanian Dan Subramanian Phoenix, Arizona Area Details
Dan Subramanian's Convergys Experience 2000 - 2005
Job Senior Systems Administrator at The TriZetto Group
Industry Computer Networking
Experience
The TriZetto Group  September 2008 - Present
CVS Caremark Corporation  June 2011 - August 2011
The TriZetto Group  September 2008 - November 2010
First National Bank of Arizona  2007 - 2008
Infocrossing  July 2007 - October 2007
Infocrossing  2007 - 2007
Cymphonix  2005 - 2006
convergys   2000 - 2005

Skills
BCMSN, Troubleshooting, Windows Server, Testing, Quality Assurance, Cisco, Virtualization, Windows 7, TCP/IP, Technical Support, Microsoft SQL Server, Software Documentation, Visio, Cisco Technologies, Requirements Analysis, SQL, CCNA, VPN, Databases, Disaster Recovery, Integration, Active Directory, Microsoft Exchange, Vendor Management, SharePoint

Education
Utah State University   2002 — 2005
Masters, Information Systems

Brigham Young University   1994 — 2000
Bachelors of Science, Information Systems

Mesa Community College

Jim Madsen, MBA Jim Madsen, MBA Provo, Utah Area Details
Jim Madsen, MBA's Convergys Experience March 1999 - March 2006
Job Owner / Managing Partner at The Fix Family Ice Cream Treatery
Industry Sports
Experience
The Fix Family Ice Cream Treatery   December 2012 - Present
Cedar Hills Golf Club   March 2007 - July 2012
In2m Corporation   February 2006 - March 2007
Convergys   March 1999 - March 2006

Skills
Marketing Strategy, Sales, New Business Development, Marketing, Strategic Planning, Entrepreneurship, Event Management, Start-ups, Email Marketing, Coaching, Small Business, Lead Generation, Public Speaking, Team Leadership

Education
Brigham Young University   2002 — 2004
MBA, Business

Doss Shropshire Doss Shropshire Corvallis, Oregon Area Details
Doss Shropshire's Convergys Experience July 1997 - October 1998
Job disabled not working
Industry Marketing and Advertising
Experience
Musician's Friend / Guitar Center   October 1998 - May 2011
Convergys   July 1997 - October 1998

Skills
Excel, Merchandising, Word, Vendor Relations, Catalogs, Purchasing, Inventory Management, Product Sourcing, Product Development, E-commerce, Negotiation, Music, Category Management, Promotions, Customer Service, Market Planning, Contract Negotiation, Sales Management, Team Building, Strategic Planning, Online Marketing, Leadership, Marketing Strategy, Forecasting, Sound, Music Industry, Management, Recording, Social Media Marketing, Microsoft Excel, Retail, Competitive Analysis, Advertising, Microsoft Word, Public Relations, Marketing, Sales, Product Management, Budgets, Product Marketing, Consumer Electronics, Email Marketing, Online Advertising, Pricing, Sales Operations, Account Management, Customer Satisfaction, Call Centers, Team Leadership, Cross-functional Team...

Education
Brigham Young University   1989 — 1993
BA, Russian Language and Literature

Jeremy Jepperson Jeremy Jepperson Kansas City, Missouri Area Details
Jeremy Jepperson's Convergys Experience July 2010 - Present
Job Sr Director, Global Account Management at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   July 2010 - Present
Convergys   November 2009 - July 2010
Convergys   January 2009 - November 2009
Convergys   June 2006 - December 2008
Wasatch Fire Suppression, LLC   January 2003 - December 2007
Convergys   March 2005 - June 2006
Convergys   April 2004 - January 2006
Convergys   April 2000 - April 2004

Skills
BPO, Call Center, Outsourcing, Workforce Management, Process Improvement, Vendor Management, Business Process..., Customer Experience, Forecasting, Offshoring, Performance Management, Change Management, Strategy, Business Strategy, Contract Negotiation, New Business Development, Contact Centers, Financial Analysis, Team Management, Leadership, Account Management, Financial Services, Transition Management, Telecommunications, Call Center Development, Wireless, Budgets, Business Analysis, Business Process, CRM, Call Centers, Cross-functional Team..., Customer Satisfaction, Program Management, Management

Education
Weber State University   2000 — 2002
Master's, Accounting

Weber State University   1998 — 2000
Bachelor's, Accounting

Brigham Young University   1993 — 1996
Accounting

Brent Crook Brent Crook Centerville, Utah Details
Brent Crook's Convergys Experience 1993 - May 2012
Job Behavior Modification and Personal Management Coach/Specialist
Industry Professional Training & Coaching
Experience
Private Practice  December 2013 - Present
NetCracker Technology  May 2012 - Present
Convergys   1993 - May 2012

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Microsoft Office, Project Management, System Administration, Operating Systems, Building Relationships

Education
Certified Hypnotherapy Training School   2013 — 2013
Certified Hypnotherapist, Hypnotherapy/Hypnotherapist, Certified

Denver Technical College   1988 — 1998
Associate's degree, Computer Programming, A

Brigham Young University

Utah Valley University

Emily Hubbard Emily Hubbard Gilbert, Arizona Details
Emily Hubbard's Convergys Experience June 2012 - March 2013
Job Social Studies Teacher at Combs School Distrct
Industry Primary/Secondary Education
Experience
J. O. Combs School District   2014 - Present
Gilbert Public School   January 2014 - May 2014
Preston School District  May 2011 - November 2013
Convergys   June 2012 - March 2013
Convergys   May 2011 - May 2012
Logan, Cache & Preston School Districts   2010 - 2011

Skills
Curriculum Design, E-Learning, Instructional Technology, Teacher Training, Public Speaking, Research, Customer Service, Teaching Adults, Distance Learning, Training Delivery, Training, Soft Skills, Microsoft Office, Leadership Development, Instructor-led Training, Classroom, Social Studies, Curriculum Development, Educational Technology, Tutoring, Teaching

Education
University of Southern California   2012 — 2013
Master of Art Teaching, Social Sciences

Brigham Young University - Idaho   2003 — 2007
B.A., History Teacher Education

Brigham Young University
Continuing Education

Bradley Parr Bradley Parr Ogden, Utah Details
Bradley Parr's Convergys Experience February 2008 - March 2010
Job Insurance Agent at AAA
Industry Consumer Electronics
Experience
AAA  August 2015 - Present
Esurance  November 2014 - August 2015
Unisys  July 2014 - November 2014
LG Electronics  March 2013 - April 2014
MarketStar  March 2013 - April 2014
LG Electronics  March 2010 - March 2013
MarketStar  March 2010 - March 2013
Convergys   February 2008 - March 2010
Juniper Networks  February 2008 - March 2010
Teleperformance, USA  August 2007 - February 2008

Skills
Customer Service, Customer Retention, Customer Service..., Customer Service..., Technical Support, Computer Repair, Computer Maintenance, Publicity, Content Managed Websites, Corporate Websites, Personal Websites, Sales, Internal Marketing, Sales Management, Windows, Windows XP Pro, Windows Vista, Windows 7, Social Networking, Web Content, Database Administration, Client Rapport, Customer Satisfaction, Account Management, Sales Operations, CRM, Customer Experience, Direct Sales, Leadership, Sales Process, Management, Product Marketing

Education
Brigham Young University - Idaho   2014 — 2018
Bachelor's Degree, Computer Science

Weber State University   2001 — 2001
Associate's degree, General Studies

Roy High School   1996 — 2000
High School Diploma, General Studies

Ben Andrus Ben Andrus Provo, Utah Area Details
Ben Andrus's Convergys Experience February 2007 - July 2008
Job Business Analyst at Vivint
Industry Security and Investigations
Experience
Vivint  May 2011 - Present
Vivint  April 2009 - May 2011
APX Alarm Security Solutions Inc.  August 2008 - April 2009
Convergys   February 2007 - July 2008

Skills
Spanish

Education
Brigham Young University   2008 — 2012
BS, Computer Science Animation Emphasis

Lane Community College   2002 — 2006
AA, Multimedia Design

Joshua Dahl Joshua Dahl Mossville, Illinois Details
Joshua Dahl's Convergys Experience August 2005 - April 2006
Job Lead Buyer Steel Commodities (Long Products) at Caterpillar Inc.
Industry Logistics and Supply Chain
Experience
Caterpillar Inc.  May 2013 - Present
BRIGHAM YOUNG UNIVERSITY - MARRIOTT SCHOOL OF MANAGEMENT  August 2011 - April 2013
CATERPILLAR  May 2012 - August 2012
CASELLE   December 2010 - August 2011
CASELLE   January 2009 - December 2010
CASELLE   January 2008 - December 2008
AUTOZONE  September 2006 - December 2007
SILVER CREEK MARKETING   April 2006 - August 2006
CONVERGYS   August 2005 - April 2006
Arizona Phoenix Mission   2003 - 2005

Skills
New Business Development, Customer Relations, Problem Solving, Forecasting, Financial Analysis, Microsoft Office, Process Improvement, Negotiation, Microsoft Excel, Budgets, Pricing, Inventory Management, Business Strategy, Analysis, Team Leadership, Accounting, Cross-functional Team..., Data Analysis, Financial Reporting, Purchasing, Accounts Payable, Access, Financial Modeling, Managerial Finance, Customer Service, Finance, Team Building, Supply Chain Management, Strategy, Leadership

Education
Brigham Young University   2011 — 2013
MBA, Global Supply Chain Management

Utah Valley University   2005 — 2008
BS, Accounting

Eric Nord Eric Nord Provo, Utah Area Details
Eric Nord's Convergys Experience 2003 - 2004
Job Software Engineer / Quality Assurance Manager
Industry Computer Software
Experience
Brigham Young University  November 2011 - Present
Equinox IT Services  2004 - November 2011
Convergys   2003 - 2004

Skills
Leadership, Project Management, Team Building, Java, Java Enterprise Edition, System Administration, Windows Server, Management, Information Technology, Consulting, Product Management, IT Service Management, Network Administration, Active Directory, Troubleshooting, SaaS, PHP, Training, Computer Hardware, Linux, Networking, Technical Support, Security, Cloud Computing, Servers, Business Intelligence, Microsoft SQL Server, Microsoft Exchange, Business Systems..., Culture Change, Mandarin, Enterprise Software, Strategic Planning, Entrepreneurship

Education
Brigham Young University   2004 — 2009
Chinese, Electrical Engineering

Kaohsiung Mission   1999 — 2001
District Leader, Organizational Leadership

Timpanogos High School   1994 — 1998
High School Diploma, How to get A's while serving OUT of the classroom

William Jacobi William Jacobi Greater Omaha Area Details
William Jacobi's Convergys Experience Director of OperationsConvergysOctober 2003 - July 2011
Job Director of Operations, Home Agent at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   Director of OperationsConvergysOctober 2003 - July 2011

Skills
Microsoft Office, Call Center, Call Centers, Process Improvement, Customer Satisfaction, Operations Management, Performance Management, Account Management, Customer Experience, CRM, Team Management, Vendor Management, Outsourcing, BPO, Program Management

Education
Brigham Young University   1987 — 1991
Business Management

Steve Solen Steve Solen Provo, Utah Area Details
Steve Solen's Convergys Experience May 2004 - September 2009
Job Mentor, PE Teacher for at risk youth
Industry Education Management
Experience
At Risk Youth   July 2013 - Present
American Leadership Academy  July 2009 - Present
Bluehost.com  June 2011 - November 2011
Convergys   May 2004 - September 2009
College Pro Painting  May 2001 - May 2003

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Coaching, Teaching, Customer Service, PowerPoint, Strategic Planning, Research, Public Speaking, Leadership, Program Management, Management, Training

Education
Brigham Young University   2003 — 2008
Bachelor of Exercise Science, Physical Education Teacher Education

John Meldrum John Meldrum Greater Atlanta Area Details
John Meldrum's Convergys Experience September 1998 - February 2001
Job Field Representative at The Nielsen Company
Industry Market Research
Experience
The Nielsen Company  February 2001 - Present
Convergys   September 1998 - February 2001

Skills
Customer Service, CRM, Negotiation, Data Analysis, Team Building, Strategic Planning, Microsoft Office, Account Management, Leadership, Microsoft Excel, Sales, Management, Team Leadership, Process Improvement, New Business Development, Training, Advertising Research, Sales Management, Contract Negotiation, Social Networking, Cross-functional Team...

Education
Brigham Young University   1995 — 1997
BA, Broadcasting, Sales and Management

Brigham Young University - Hawaii   1991 — 1992
General Education

Kaiser High School   1987 — 1991

Dmitri Slinkov Dmitri Slinkov Provo, Utah Area Details
Dmitri Slinkov's Convergys Experience November 2001 - January 2003
Job Principal Software Engineer at Ancestry.com
Industry Information Technology and Services
Experience
Ancestry.com  June 2011 - Present
State of Utah  April 2006 - June 2011
Self Employed/Consultant  August 2007 - December 2010
iRebates   September 2005 - April 2006
Prudential Utah Real Estate  January 2005 - September 2005
PracticeDx   May 2004 - January 2005
Brigham Young University  April 2003 - September 2004
Convergys   November 2001 - January 2003

Skills
Java, Struts, Spring, SQL, JSP, SQL Server, Eclipse, MVC, CSS, XML, MySQL, AJAX, Subversion, Apache, HTML, Web Services, jQuery, Tomcat, Web Development, Agile, Web Applications, ColdFusion, JavaScript, Windows, OOP, Software Development, JSON, Programming, J2EE, Hibernate, Scrum, Databases, IIS, JDBC, Servlets, Software Engineering, Frameworks, DWR, Apache Commons, iText, JSTL, Log4j, Sitemesh, SOA, Git, JUnit, Maven, REST, SOAP

Education
Brigham Young University   2000 — 2006
BS, Information Technology

Brigham Young University   2000 — 2006
Bachelor's degree, Information Technology

Dennis Gooch Dennis Gooch Greater Salt Lake City Area Details
Dennis Gooch's Convergys Experience January 1999 - October 2011
Job Senior Manager Online Call Center at The Home Depot
Industry Consumer Services
Experience
The Home Depot  October 2014 - Present
Teleperformance  December 2012 - October 2014
Amazon  April 2012 - December 2012
Amazon  April 2011 - April 2012
Convergys   January 1999 - October 2011
Convergys   August 1999 - March 2011
AddHealth   February 2009 - August 2010
Convergys   January 1995 - January 1999
Nelco  January 1993 - January 1995

Skills
Call Center, Team Management, Customer Satisfaction, Outsourcing, Program Management, Account Management, Management, Contact Centers, Leadership, Customer Experience, Workforce Management, BPO, Analysis, Service Management, Vendor Management, Call Centers, Inbound Marketing, Process Improvement, Operations Management, Technical Support, Access, Customer Support, Inventory Management, Recruiting, Lead Generation, Change Management, CRM, Conflict Resolution

Education
Brigham Young University   1991 — 1994
B.S, Business Management

Brigham Young University   1990 — 1994
BA, Business Management

Leslie Woodford Leslie Woodford United States Details
Leslie Woodford's Convergys Experience 2000 - 2006
Job Professional Speaker, Web designer
Industry E-Learning
Experience
Riverside Research  August 2007 - Present
Convergys   2000 - 2006

Skills
Instructional Design, Project Management, Training Delivery, Microsoft Office, Teaching, Team Management, Foreign Languages, Coaching, Curriculum Design, Training, Technical Writing, Leadership Development, E-Learning, Leadership, Social Networking, Program Management, Content Development, Team Building, Team Leadership, Research, Organizational..., Public Speaking

Education
University of Colorado Colorado Springs   1993 — 1994
MA, Curriculum and Instruction

Brigham Young University

Kalei Haller Kalei Haller Provo, Utah Area Details
Kalei Haller's Convergys Experience December 2008 - June 2009
Job HRIS Business Analyst at eBay Inc
Industry Executive Office
Experience
eBay Inc  October 2014 - Present
Boostability  May 2014 - July 2014
Ceridian  September 2013 - February 2014
Xactware  November 2010 - June 2013
OrangeSoda  March 2011 - September 2012
Intermountain Healthcare  June 2010 - October 2010
Praxair  November 2009 - January 2010
Convergys   December 2008 - June 2009
Safeco  January 2005 - January 2008
Asset Management Sales   June 2004 - September 2004

Skills
Outlook, Excel, PowerPoint, Hospitality, Word, Access, Microsoft Office, Insurance, Customer Service, Scheduling, Visio, Lotus Notes, Windows, Mac, Internet Explorer, Customer Relations, XP, Data Entry, PeopleSoft, English, Telephone Skills, Typing, Research, Inventory Management, Writing, Administrative Support, Databases, Marketing

Education
Stetson University   1996 — 1999
MBA, Business Administration

Brigham Young University   1992 — 1995
BA, Communications Studies

Brigham Young University - Idaho   1990 — 1992
AA, General Studies

Denzil Kumar Denzil Kumar Halfway, Oregon Details
Denzil Kumar's Convergys Experience September 2011 - June 2012
Job K12 Music Teacher for Pine Eagle School District
Industry Music
Experience
Pine Eagle Charter School   August 2013 - Present
Brigham Young University  August 2012 - April 2013
Convergys   September 2011 - June 2012
Brigham Young University Hawaii  August 2008 - June 2011
Brigham Young University Hawaii  August 2010 - May 2011
Polynesian Cultural Center  April 2007 - August 2008

Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Sales, Data Entry, Research, Access, Teamwork, Customer Service, Event Planning, English, Humor, Leadership, Music, Teaching, Lesson Planning, Critical Thinking, Social Networking, Management, Social Media, Team Leadership, Time Management, Training, Editing, Event Management

Education
Brigham Young University   2012 — 2013
Master of Arts (M.A.), Choral Conducting

Brigham Young University - Hawaii   2003 — 2011
Bachelor of Arts (B.A.), Vocal Performance and Education

University of the South Pacific   2002 — 2002
Accounting, Economics

Alcides Ferreira Alcides Ferreira Provo, Utah Area Details
Alcides Ferreira's Convergys Experience March 2011 - Present
Job Customer Experience Supervisor at Delta Air Lines
Industry Entertainment
Experience
Delta Air Lines  May 2013 - Present
Convergys   March 2011 - Present
Mentor Treinamentos   January 2009 - January 2011
HSI  November 2002 - December 2008
Wall Street Institute  August 1998 - October 2003

Skills
Sales, Team Leadership, Business Analysis, Negotiation, Business Development, Customer Service, Strategic Planning, Business Planning, Business Strategy, Budgets, Team Management, Sales Management, Microsoft Excel, Microsoft Office, Windows

Education
Fundação Getulio Vargas   2007 — 2009
MBA, Gestão em Saúde

INPG   2003 — 2005
MBA, RECURSOS HUMANOS

Brigham Young University   1991 — 1995
Bachelor of Science (BS)

Jo (Jacobsen) Killian Jo (Jacobsen) Killian Greater Salt Lake City Area Details
Jo (Jacobsen) Killian's Convergys Experience April 2010 - August 2010
Job Unemployment Insurance Claims Specialist at State of Utah
Industry Professional Training & Coaching
Experience
State of Utah  August 2012 - Present
State of Utah Department of Workforce Services  July 2010 - August 2012
Convergys   April 2010 - August 2010
Whats A Career   November 2009 - July 2010
Enterprise Rent-A-Car  2007 - 2009
Enterprise Rent-A-Car (formerly Vanguard Car Rental, USA)   2004 - 2007
Enterprise Rent-A-Car (formerly Vanguard Car Rental, USA)   2003 - 2004
Enterprise Rent-A-Car (formerly Vanguard Car Rental, USA)   2002 - 2003
PacifiCare/Altius   1998 - 1999

Skills
Coaching, Interviews, Resume Writing, Career Development, Training, Career Counseling, Employee Relations, Public Speaking, Job Coaching, Job Search, Job Search Strategies, Workshop Facilitation, Conflict Resolution, Interview Preparation, Community Outreach, Resume, Policy, Job Fairs, Workforce Development, Cover Letters, Program Development, Case Managment, Mock Interviews

Education
Brigham Young University
BA, Music

University of Phoenix
MA, Organizational Management

John Parsons, EIT John Parsons, EIT Provo, Utah Area Details
John Parsons, EIT's Convergys Experience November 2011 - August 2012
Job Engineering Management Trainee at BNSF Railway
Industry Civil Engineering
Experience
BNSF Railway  September 2012 - Present
Sunrise Engineering  December 2011 - August 2012
Convergys   November 2011 - August 2012
Brigham Young University  September 2010 - December 2010
Brigham Young University  April 2010 - June 2010
Brigham Young University  September 2009 - December 2009
Brigham Young University  May 2009 - June 2009
Brigham Young University  September 2008 - December 2008
Orem City  February 2008 - August 2008
Brigham Young University  September 2006 - January 2008

Skills
Civil Engineering, Water Resources, AutoCAD, ArcMap, Hydrology, ArcGIS, GIS, Microsoft Office, Hydraulics, Microsoft Excel, Environmental..., PowerPoint, Stormwater Management, CAD, Engineering

Education
Brigham Young University   2010 — 2010
Masters of Science, Civil Engineering, Water Resources

Brigham Young University   2006 — 2009
BS, Civil Engineering/Water Resources

James Bullough James Bullough Ogden, Utah Details
James Bullough's Convergys Experience December 2003 - August 2005
Job Computer Support Tech at Intermountain Healthcare
Industry Information Technology and Services
Experience
Intermountain Healthcare  January 2008 - Present
Melaleuca  October 2006 - February 2007
Flying J  October 2005 - December 2005
Convergys   December 2003 - August 2005

Skills
Technical Support, Troubleshooting, Networking, Help Desk Support, Computer Hardware, Active Directory, XP, Windows 7, Computer Maintenance, Internet Explorer, Hands-on Training, IBM iSeries, Customer Service, Software Documentation, Data Entry, VPN, Windows XP

Education
Brigham Young University - Idaho   2006 — 2007

Rick Steiner rcsteiner@msn.com Rick Steiner rcsteiner@msn.com Greater Salt Lake City Area Details
Rick Steiner rcsteiner@msn.com's Convergys Experience 1997 - 2003
Job Quality Analyst at ADP TotalSource (Automatic Data Processing, Inc)
Industry Human Resources
Experience
ADP TotalSource  October 2008 - Present
Sento  January 2003 - December 2007
Convergys   1997 - 2003
American Express  June 1982 - July 1997

Skills
Workforce Management, BPO, Call Center, Quality Assurance, Vendor Management, Management, Program Management, CRM, Customer Satisfaction, Outsourcing, Strategy, Project Management, Performance Management, Process Improvement, Budgets, Customer Service, Coaching, Business Analysis, Business Process..., Analysis, Training, Call Centers, Operations Management, Customer Experience

Education
Brigham Young University

Alex Bauman Alex Bauman Santa Clara, California Details
Alex Bauman's Convergys Experience September 2009 - December 2009
Job Financial Analyst at Lam Research
Industry Accounting
Experience
Lam Research  June 2014 - Present
PwC  August 2012 - April 2014
Lam Research  January 2012 - September 2012
Lam Research  2011 - 2012
Convergys   September 2009 - December 2009

Skills
Accounting, Auditing, Microsoft Excel, Forecasting, Access, Software Documentation, Sarbanes-Oxley Act, VBA, Microsoft Office, GAAP, Microsoft Word, PowerPoint, Financial Analysis, Organization, Customer Service, Matlab, Development Tools, Financial Reporting, Management, Internal Controls

Education
Brigham Young University - Idaho   2006 — 2012
Bachelor of Science (BS), Accounting, 3.49

Aaron Gaudin, MBA Aaron Gaudin, MBA Salt Lake City, Utah Details
Aaron Gaudin, MBA's Convergys Experience 2010 - 2011
Job Talent Acquisition Professional
Industry Human Resources
Experience
Provider Healthcare   March 2015 - Present
AMG Resources, LLC   April 2012 - Present
The Church of Jesus Christ of Latter-day Saints  March 2013 - March 2015
Unlimited Transportation, Inc   2012 - 2013
Extend Health  2011 - 2012
Convergys   2010 - 2011
Aculis  2008 - 2010
Statera  2007 - 2008
Aculis  2006 - 2007
CompHealth  2003 - 2006

Skills
Call Center, Employee Relations, Talent Acquisition, Technical Recruiting, Performance Management, Interviewing, Hiring, Compensation, Sourcing, Vendor Management, Mentoring, Recruitment/Retention, Coaching, Organizational..., Employment Law, Benefits, Talent Management, Leadership Development, Team Building, Applicant Tracking..., Process Improvement, Account Management, Negotiation, Team Management, Recruiting, Employee Benefits, Call Centers, Benefits Negotiation, Personnel Management, Internet Recruiting, Management, Training, Interviews, Leadership, Deferred Compensation, Human Resources, Temporary Placement, Benefits Administration, Customer Retention, Change Management, Sales, Conflict Resolution, College Recruiting, Onboarding, Employee Engagement, HRIS, Time Management, Employee Training, Workforce Planning, Resume Writing

Education
Niskayuna High School   1989 — 1993

Brigham Young University - Idaho
Associates, Health Science

University of Phoenix
Bachelor, Business Management

University of Phoenix
MBA, HR, Finance

Wayne Linford Wayne Linford Raleigh-Durham, North Carolina Area Details
Wayne Linford's Convergys Experience July 1998 - November 2006
Job Channel Programs and Operations Manager at Lenovo
Industry Information Technology and Services
Experience
Lenovo  March 2011 - Present
eFileCabinet  January 2011 - March 2011
eFileCabinet  September 2009 - January 2011
LANDesk Software  November 2006 - September 2009
Convergys   July 1998 - November 2006

Skills
Channel, Channel Sales, Multi-channel Marketing, Partner Development, Product Management, Business Development, Project Management, Territory Management, Management, Recruiting, IT Management, Channel Partners, Solution Selling, Sales Enablement, SaaS, Salesforce.com, Partner Management, Enterprise Software, Account Management, Demand Generation, Leadership, Program Management, Sales

Education
Brigham Young University   2007 — 2009
MBA, Finance, Strategy

Brigham Young University   2002 — 2005
BS, Business Management - Finance

Basic High School

Basic High School

Tyler Erickson Tyler Erickson Greater Salt Lake City Area Details
Tyler Erickson's Convergys Experience 2004 - 2006
Job Business Strategy Manager at Accenture Strategy
Industry Hospital & Health Care
Experience
Accenture  September 2014 - Present
Accretive Health  December 2011 - September 2014
BJC HealthCare  February 2009 - January 2012
Express Scripts  2006 - 2008
Convergys   2004 - 2006
NASA Glenn Research Center  2003 - 2003

Skills
Process Improvement, Leadership, Strategy, Management, Data Analysis, Project Management, Six Sigma, Recruiting, Forecasting, Budgets, Call Centers, Databases, Time Management, Leading Change, Marketing, Microsoft Excel, Business Analysis, Business Process..., Database Admin, Revenue Cycle

Education
Washington University in St. Louis   2008 — 2010
MBA

Brigham Young University   1997 — 2004
Bachelor of Science, Management Information Systems

Eric Abram Eric Abram Provo, Utah Details
Eric Abram's Convergys Experience July 2013 - September 2013
Job Student at Brigham Young University
Industry Legal Services
Experience
Brigham Young University  September 2013 - Present
Convergys   July 2013 - September 2013

Skills
Research, Writing, Text Editing, Leadership, Teaching, Teamwork, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Data Analysis, Photo Editing, Photography, Oil Painting, Drawing, Piano, Guitar

Education
Brigham Young University   2010 — 2016
Bachelor's Degree, International Relations and Affairs, Minor, Business Management

Timpanogos High School   2007 — 2010
High School, High Honor Roll

John Gaarsoe John Gaarsoe Park City, Utah Details
John Gaarsoe's Convergys Experience 2006 - 2007
Job Oracle Database Administrator at Anthem
Industry Insurance
Experience
Anthem  2010 - Present
Healthcare Insight  2007 - 2010
Convergys   2006 - 2007
dbaDIRECT, Inc.   1999 - 2006
Prime Business Solutions, Inc.   1995 - 1999
Prime Succession, Inc.   1993 - 1995

Skills
Data Warehousing, SDLC, ETL, Data Modeling, Microsoft SQL Server, Visio, SSIS, SharePoint, Databases, SQL, DB2, Database Design, T-SQL, Oracle, Business Intelligence, Disaster Recovery, SQL Tuning, Performance Tuning, Unix, Database Administration, ITIL

Education
University of Utah   1993 — 1995
Bachelor of Science (BS), Accounting

Brigham Young University   1989 — 1993
Electrical and Electronics Engineering

Diane Olive Diane Olive Provo, Utah Area Details
Diane Olive's Convergys Experience October 2006 - 2010
Job Frontier Communications
Industry Telecommunications
Experience
EMC  April 2012 - September 2013
United States Postal Service  August 2011 - April 2012
Convergys   October 2006 - 2010

Skills
Solaris, Project Planning, Process Improvement, EMC Storage, Customer Service, Microsoft Office, Novell, Team Building, Windows, NetApp, Cisco Technologies, Novell Netware, Storage, Clariion, TCP/IP, SAN, Storage Area Networks, Call Centers

Education
Brigham Young University - Hawaii   1984 — 1985

Laura Tevaga Laura Tevaga Provo, Utah Details
Laura Tevaga's Convergys Experience January 1999 - May 2004
Job Director of Development and Station Management
Industry Broadcast Media
Experience
BYU Broadcasting  January 2013 - Present
BYU Broadcasting  February 2010 - January 2013
BYU Broadcasting  January 2006 - February 2010
Convergys   January 1999 - May 2004
KBYU-TV & FM   June 1995 - October 1998
KBYU-TV & FM   December 1994 - June 1995
KBYU-FM  April 1992 - December 1994

Skills
Fundraising, Public Speaking, Event Planning, Strategic Planning, Marketing, Training, Customer Service, Management, Microsoft Office, Sales, Editing, Public Relations, Business Strategy, Social Media, Leadership, Microsoft Excel, Social Networking, Marketing Strategy, Leadership Development, Event Management, Marketing Communications, Nonprofits, Data Analysis, Budgets, Volunteer Management, Social Media Marketing, Research, Market Research

Education
Brigham Young University   2009 — 2011
MBA, Business Administration

Brigham Young University   1990 — 1995
BA, Broadcast Communications

Nadia Despain Nadia Despain Provo, Utah Details
Nadia Despain's Convergys Experience December 2011 - January 2012
Job English and Spanish Tutor at Tutor.com
Industry Primary/Secondary Education
Experience
Tutor.com  August 2014 - Present
Quail Run Primary School Foundation  August 2012 - March 2013
Canyon Crest Elementary   February 2012 - May 2012
Convergys   December 2011 - January 2012
Global Service Center  November 2007 - April 2011
Church of Jesus Christ of Latter-day Saints  May 2010 - August 2010
Brigham Young University  January 2007 - April 2007
Missionary Training Center Cafeteria   May 2006 - August 2006

Skills
Bilingual-Spanish, Video Editing, Customer Service, Editing, Spanish, Outlook, Microsoft Office, SharePoint, Windows, Teaching, Technical Support

Education
Brigham Young University   2006 — 2011
Bachelor of Arts, English, Business

University of Lima   2005 — 2006
Bachelor of Science, Computer Engineering

Hondo Seitzinger Hondo Seitzinger American Fork, Utah Details
Hondo Seitzinger's Convergys Experience March 2001 - October 2001
Job Principal Solutions Architect at Domo, Inc.
Industry Internet
Experience
Domo, Inc.   March 2015 - Present
Domo, Inc.   February 2014 - March 2015
Domo, Inc.   July 2011 - January 2014
Footnote.com   December 2006 - July 2011
Bajio National   June 2006 - December 2006
Farmers Family Center   August 2002 - June 2006
Convergys   March 2001 - October 2001

Skills
JavaScript, Agile Methodologies, XML, Scrum, MySQL, Agile Project Management, PostgreSQL, jQuery, Web Development, AJAX, Project Management, Software Development, User Experience, HTML5, CSS3, Salesforce.com, Web Applications, User Interface Design, Omniture, Web Analytics, Enterprise Software, SQL, JSON, Process Improvement, Kanban, Solution Architecture, ETL, SaaS, Management, Cloud Computing, Analytics, Business Intelligence

Education
Utah Valley University   2008 — 2010
Digital Media: Internet Technologies

Brigham Young University   1997 — 2003
International Relations: International Political Economy

Matthew Czech Matthew Czech Ogden, Utah Details
Matthew Czech's Convergys Experience May 2013 - Present
Job Manager, Operations at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   May 2013 - Present
Convergys   February 2011 - May 2013
Convergys   July 2010 - February 2011

Skills
Sales, Motivation, Hardwork, Incentives, Incentive Programs, Satellite TV, Coaching, Training, Microsoft Office, Project Management, Quality Auditing, Innovation, Change Management, Communication, Building Relationships, Team Building, Leadership Development, Curriculum Development, Workforce Management, Customer Experience, Customer Satisfaction, Team Leadership

Education
Brigham Young University   2003 — 2008
Bachelor of Arts (B.A.), Political Science and Government

Angela Clayton Angela Clayton Scottsdale, Arizona Details
Angela Clayton's Convergys Experience 1992 - 2000
Job Owner at Maid Right of North Phoenix
Industry Consumer Services
Experience
Maid Right of North Phoenix   February 2014 - Present
American Express Business Travel  January 2011 - Present
American Express Business Travel  January 2006 - February 2011
American Express  November 2000 - December 2005
Convergys   1992 - 2000

Skills
Leadership Development, Thought Leadership, Strategic Planning, Business Strategy, Call Center Development, Call center start-up, Hiring Personnel, Cross-functional Team..., Team Leadership, Situational Leadership, Data Analysis, Customer Experience, Customer Service, Customer Retention, PowerPoint, Account Reconciliation, Quality Management, Operating Budgets, Public Speaking, Corporate Communications, Intercultural Awareness, Global Sourcing, Global Strategy, Workforce Planning, Intelligent Call Routing, Performance Management, Incentive Programs, Human Resources, Organizational..., Executive Management, Relationship Management, Six Sigma, Vendor Management, Management, Operations Management, Process Improvement, Analytics, Training, Change Management, Leadership, Call Centers, Credit Cards, Strategy, P&L Management, Customer Satisfaction, Coaching, Financial Services, Sales, CRM, Account Management

Education
Brigham Young University   1986 — 1992
B.A., English

Dustin Cammack Dustin Cammack Phoenix, Arizona Details
Dustin Cammack's Convergys Experience June 2010 - July 2011
Job Associate Litigation Attorney at Steptoe & Johnson LLP
Industry Law Practice
Experience
Steptoe & Johnson LLP  September 2014 - Present
DOI - Department of the Interior  August 2013 - December 2013
Steptoe & Johnson LLP  May 2013 - July 2013
Utah Supreme Court  January 2013 - April 2013
J. Reuben Clark Law School  January 2012 - April 2013
The Church of Jesus Christ of Latter-day Saints  May 2012 - July 2012
Convergys   June 2010 - July 2011
Marriott School of Management  May 2009 - May 2010
Brigham Young University Residence Life   September 2008 - April 2009
LDS Employment Resource Services  May 2008 - August 2008

Skills
Legal Research, Legal Writing, Document Review, Editing, Spanish, Newsletters, Research, Social Media, Public Speaking, Teaching, Blogging, Microsoft Excel, PowerPoint, Microsoft Word, Event Planning, Facebook, Data Analysis, Microsoft Office, Customer Service, Statistics

Education
Brigham Young University—J. Reuben Clark Law School   2011 — 2014
JD, Law, Summa Cum Laude

Brigham Young University   2004 — 2010
Bachelor of Arts, Communications; public relations, 3.85

David Hendricks David Hendricks Provo, Utah Area Details
David Hendricks's Convergys Experience June 2011 - December 2011
Job Corporate Account Manager at Qualtrics
Industry Market Research
Experience
Qualtrics  September 2012 - April 2015
Property Solutions International Inc.  January 2012 - September 2012
Convergys   June 2011 - December 2011
Julianne Trucking   January 2011 - June 2011
Brigham Young University  August 2008 - April 2010

Skills
Sales, Cold Calling, SaaS, Market Research, B2B Marketing, B2B, Manage Client..., Qualtrics, Salesforce.com, CRM, Sales Operations, Customer Retention, Lead Generation, Competitive Analysis, Recruiting, Leadership, Customer Service, Sales Process, Business Development

Education
Brigham Young University   2004 — 2010
Biology, Psychology

James Slade James Slade Payson, Utah Details
James Slade's Convergys Experience January 2000 - October 2001
Job IT Consultant & Technology Executive
Industry Information Technology and Services
Experience
The Local Guy   March 2012 - Present
Bryson Computers   September 2011 - Present
AHC Corp   August 2000 - Present
DirectPointe, Inc   July 2004 - January 2011
Certiport  2004 - 2004
US Army  August 1988 - October 2003
Stevens Henager College  2000 - 2003
Convergys   January 2000 - October 2001
CopyMax  April 1998 - June 2000
American Whirlpool Systems   January 1995 - October 1999

Skills
Networking, TCP/IP, IIS, HTML, Servers, Network Administration, Virtualization, Cloud Computing, Windows Server, Active Directory, SaaS, System Administration, Linux, Microsoft Exchange, VMware, Troubleshooting, Security, Disaster Recovery, Cisco Technologies, Data Center, Group Policy, Hardware, Routers, DNS, Integration, Operating Systems, Firewalls, Software Documentation, Management, Leadership, Information Technology, Project Management, Professional Services

Education
Stevens Henager   1998 — 2001
BS, Computer Science

Brigham Young University   1992 — 1993
General Education

Alta High School   1986 — 1989
Diploma, General

Steven C. Taylor Steven C. Taylor Logan, Utah Details
Steven C. Taylor's Convergys Experience 2002 - 2004
Job Real Estate Broker, Developer, Investor, Facilitator, Rainmaker.
Industry Real Estate
Experience
Golden Spike Realty   August 2012 - Present
Cache Bridger RV Park   October 2010 - Present
Century 21 N & N Realtors   May 2006 - August 2012
Logan City   January 2004 - December 2007
George S. May Company   2005 - 2006
Best Buy  2004 - 2005
Convergys   2002 - 2004
JRT Enterprises, Inc.   1995 - 2002
Contel  April 1989 - November 1995
Contel  April 1984 - April 1989

Skills
Project Management, Purchasing, Negotiation, Start-ups, Real Estate, Social Networking, Real Estate Transactions, Management, Leadership, Investment Properties, Quality Management, Employee Training, Public Speaking, Workshop Facilitation, Staff Management, Sales, Strategic Planning, Project Planning, Organizational..., Customer Satisfaction, Team Building, Employee Relations, Sellers, Customer Service, Human Resources, Selling, Marketing, Team Leadership, Property Management, Telecommunications, New Business Development, Coaching, Short Sales, Commercial Real Estate, Recruiting, Change Management, Relocation, Property, Residential Homes, Operations Management, Budgets, Foreclosures, Strategy, Contract Negotiation, REO, Investors, Listings, Single Family Homes

Education
University of Redlands   1989 — 1992

Amber University   1985 — 1988

Southern Methodist University - Cox School of Business   1985 — 1986

Utah State University   1979 — 1981

Brigham Young University   1974 — 1975

Todd Blakemore Todd Blakemore Greater St. Louis Area Details
Todd Blakemore's Convergys Experience August 1998 - December 2001
Job Principal Consultant at Oakwood Systems Group
Industry Information Technology and Services
Experience
Oakwood Systems Group  September 2012 - Present
Perficient  April 2012 - September 2012
Centric Group  October 2010 - April 2012
Arch Coal  February 2009 - October 2010
The Magnet Group  July 2008 - January 2009
Meramec Valley Bank  September 2005 - July 2008
Spectrum Brands  2001 - 2005
Convergys   August 1998 - December 2001

Skills
Active Directory, Leadership, IT Management, Microsoft Office, Windows, Microsoft Exchange, SharePoint, VMware, iSCSI, Windows Server, Lync Server 2010, Servers, SCCM, Microsoft Technologies, Technical Support, Vendor Management, Security, Operating Systems, Microsoft SQL Server, IT Operations, Data Center

Education
Brigham Young University   1997 — 2001
BA, History

Nels Holmgren Nels Holmgren Greater Salt Lake City Area Details
Nels Holmgren's Convergys Experience 2000 - 2005
Job Division Director, Aging and Adult Services at State of Utah Department of Human Services
Industry Government Administration
Experience
State of Utah Department of Human Services   October 2008 - Present
State of Utah  December 2005 - October 2008
Convergys   2000 - 2005
ADP  1995 - 2000

Skills
Strategic Planning, Leadership, Leadership Development, Public Speaking, Government, Team Building, Program Management, Policy, Customer Service, Contract Negotiation, Operations Management, Budgets, Change Management, Process Improvement, Training, Management, Coaching, Organizational..., Team Leadership, Nonprofits, Analysis, Data Analysis, Employee Relations, Project Planning, Project Management

Education
University of Utah - David Eccles School of Business   2002 — 2004
MBA

Brigham Young University   1989 — 1995
BA

Jon Tomlinson Jon Tomlinson Provo, Utah Area Details
Jon Tomlinson's Convergys Experience August 2000 - August 2002
Job
Industry Computer Software
Experience
Adobe  November 2008 - Present
Adobe  May 2006 - November 2008
Verio  August 2002 - April 2006
Convergys   August 2000 - August 2002

Skills
Web Analytics, JavaScript, HTML, Online Marketing, Customer Service, Analytics, Digital Marketing, Enterprise Software, E-business, Project Management, Salesforce.com, E-commerce, SaaS, Cloud Computing, Integration, Account Management, PHP, SEO, Team Management, Business Intelligence, Management, MySQL, Consulting, Professional Services, Multi-channel Marketing, Strategic Partnerships, Mobile Devices, SEM, Omniture

Education
Utah State University   2007 — 2009
MBA, Business Administration

Brigham Young University   2002 — 2006
Bachelor of Science, Information Systems

Utah Valley University   2002 — 2004
Associate of Science, 2002

Aaron Smith | CWNE #93 Aaron Smith | CWNE #93 Greater Los Angeles Area Details
Aaron Smith | CWNE #93's Convergys Experience 2001 - 2001
Job CWNE | WiFi Professional | Embedded Software Engineer | Network Engineer | Linux Maven
Industry Wireless
Experience
Xirrus  March 2008 - Present
BYU-Idaho  May 2001 - March 2008
Convergys   2001 - 2001
Freeport   2000 - 2001

Skills
Software Engineering, Network Engineering, WiFi, LAN Switching, Routing, Firewalls, Cisco IOS, C, C++, Perl, Shell Scripting, Linux, Embedded Linux, Windows, Apple, Network Security, Network Administration, Network Management..., Wireless Networking, Virtualization, IEEE 802.11, 802.11n, Wireless Security, 802.1x, Packet Analysis, Agile, Scrum, Debian/Ubuntu, RedHat, TCP/IP, snmp, SNMP, DNS administration, Syslog, DHCP, VoIP, RADIUS, WLAN, Engineering Management, Managerial Experience, Team Leadership, CWNA, CWSP, CWDP, CWAP, Agile Methodologies, Wireless, Networking, Network Design, Cisco Technologies

Education
Brigham Young University - Idaho   2001 — 2008
Bachelor of Science, Computer Science

Ricks College   1994 — 1999
Associate of Science, General Studies, emphasis in Psychology

Randy Dunster Randy Dunster Greater Omaha Area Details
Randy Dunster's Convergys Experience March 2007 - January 2011
Job Bookkeeping at FirstBank of Nebraska
Industry Financial Services
Experience
First National Bank of Wahoo   July 2010 - Present
Convergys   March 2007 - January 2011
Convergys Corp.  2006 - 2007
Mountainland Applied Technology College  2004 - 2007
Bright Builders  2005 - 2005
Brigham Young University Office of Information Technology Training   April 2002 - August 2004

Skills
Training, Microsoft Office, Bookkeeping, Customer Service..., Maintenance Management, Customer Service, Therapeutic Massage, Psychology, Desire2Learn, Desire to Succeed, Patience, Goal Oriented, Persistence, Determination, Client Service Oriented, Outdoorsman, Bicycle Repair, Management, Public Speaking

Education
Utah College of Massage Therapy   2006 — 2007
L.M.T., Massage Therapy

Brigham Young University   2002 — 2004
Bachelor of Science (B.S.), Psychology

Utah Valley University   2000 — 2002
Associate of Science (A.S.), Associate of Science

Russ McMullin Russ McMullin Raleigh, North Carolina Details
Russ McMullin's Convergys Experience September 1999 - July 2005
Job UX Web Designer at Red Hat
Industry Internet
Experience
Red Hat  September 2010 - Present
CRC Design   July 2005 - November 2008
Convergys   September 1999 - July 2005

Skills
Graphics, User Interface, Illustrator, Illustration, HTML, Photoshop, Art Direction, Logo Design, Graphic Design, Dreamweaver, Web Design, Typography, Adobe Creative Suite, Storyboarding, Interaction Design, User Interface Design

Education
Brigham Young University
Bachelor of Arts, Illustration

Mark Lau Mark Lau Provo, Utah Area Details
Mark Lau's Convergys Experience April 1999 - August 2007
Job Student Transportation Specialist
Industry Telecommunications
Experience
Zija International  School Bus DriverAlpine School DistrictOctober 2013 - Present
Convergys   April 1999 - August 2007

Skills
Coaching, Call Center, Time Management, Management, Team Building, Change Management, Team Leadership, Call Centers, Project Planning, Training, Sales, Leadership, Customer Service, Operations Management, Customer Satisfaction, Leadership Development, Business Process..., Project Management, Performance Management

Education
Brigham Young University

Travis Rawlings Travis Rawlings Provo, Utah Area Details
Travis Rawlings's Convergys Experience November 2004 - September 2007
Job Operations Manager (People Development) at bChannels
Industry Professional Training & Coaching
Experience
bChannels  May 2014 - Present
Rio Tinto  October 2010 - July 2013
Regence BlueCross BlueShield of Utah  February 2008 - November 2009
Convergys   November 2004 - September 2007
Convergys   October 2000 - November 2004
Salt Lake Community College  March 2000 - October 2000
Show Low School District   August 1994 - May 1998

Skills
Leadership, Management, Training, Leadership Development, Team Building, Call Centers, Instructional Design, Performance Management, Coaching, Training Delivery, Customer Service, Employee Training, Employee Engagement, Organizational..., Workshop Facilitation

Education
Northern Arizona University   1994 — 1998
Masters, Educational Leadership

Brigham Young University   1987 — 1994

Donald Gibbons Donald Gibbons Provo, Utah Area Details
Donald Gibbons's Convergys Experience April 1997 - February 2003
Job retired at Henry Schein Dentrix
Industry Computer Software
Experience
retired in Santaguin Utah   August 2013 - Present
Sento  March 2003 - October 2007
Convergys   April 1997 - February 2003
Sign Design  April 1993 - April 1997

Education
Brigham Young University   1960 — 1979
Master's degree, Instructional Media (MEd)

Shane Brough Shane Brough Greater Salt Lake City Area Details
Shane Brough's Convergys Experience Senior Director FinanceConvergys Customer Managment Group1995 - Present
Job Senior Director, Finance at Convergys
Industry Telecommunications
Experience
Convergys   Senior Director FinanceConvergys Customer Managment Group1995 - Present
Matrixx Marketing Inc  1995 - 1998

Skills
BPO, Financial Analysis, Forecasting, Process Improvement, Call Centers, Management Consulting, CRM, Strategy, Business Process..., Business Development, Vendor Management, Finance, Mergers & Acquisitions, Executive Management, Outsourcing, Acquisition Integration, Management, Strategic Planning, Program Management

Education
Brigham Young University   1978 — 1982

Darryl Clukey Darryl Clukey Jacksonville, Florida Area Details
Darryl Clukey's Convergys Experience 1995 - 2005
Job Executive Vice President at FSV Payment Systems
Industry Financial Services
Experience
FSV Payment Systems  March 2015 - Present
FSV Payment Systems  July 2011 - March 2015
Silver Summit Advisors   January 2011 - July 2011
AdvancedMD  April 2010 - 2011
NetSpend Corporation  March 2007 - April 2010
Frontier Communications  2005 - 2007
Convergys   1995 - 2005
Western Union Financial Services  1990 - 1995

Skills
B2B, Business Development, Management, Program Management, Outsourcing, Strategy, Mergers & Acquisitions, Call Center, Customer Experience, Leadership, Vendor Management, Customer Service, Process Improvement, Sales, Call Centers, Risk Management, Telecommunications, Project Planning, Management Consulting, Training, Enterprise Software, Operations Management, Financial Services, CRM

Education
Fairleigh Dickinson University   1992 — 1994
MBA, Finance

Brigham Young University   1983 — 1987
BA, Human Resource Management

Skyleur Steffensen Skyleur Steffensen Idaho Falls, Idaho Details
Skyleur Steffensen's Convergys Experience 2001 - 2004
Job US/CN Sales Manager at Kyäni
Industry Health, Wellness and Fitness
Experience
Kyäni  September 2015 - Present
Well & Company   February 2015 - September 2015
Melaleuca:The Wellness Company  January 2012 - January 2015
Melaleuca  2005 - January 2012
Convergys   2001 - 2004

Skills
Customer Service, Sales Management, Customer Relations, Team Building, Public Speaking, Business Strategy, Business Analysis, Direct Sales, Competitive Analysis, Sales Presentations, Strategic Planning, People Skills, Leadership, Training, Management, Recruiting, Marketing, Team Leadership, Coaching, Entrepreneurship, Sales Operations, Customer Retention, Account Management, Business Development, Social Networking, Business Planning, Small Business, Leadership Development, Marketing Strategy, Sales, Customer Satisfaction, Social Media Marketing, Lead Generation, New Business Development, Selling, Social Media, Microsoft Office

Education
Brigham Young University   2002 — 2005
BA, Communications

Jeff Gorton Jeff Gorton Greater Salt Lake City Area Details
Jeff Gorton's Convergys Experience July 2001 - May 2002
Job Electronics Engineer at United States Air Force
Industry Computer Software
Experience
United States Air Force  September 2011 - Present
SoBran INC.  June 2008 - September 2011
DSM Sales and Manufacturing   January 2002 - June 2008
Convergys   July 2001 - May 2002
R&S Construction   April 2000 - July 2000

Skills
Microsoft Office, Word, Excel, Visual Basic, Visual C++, Visual Studio, Visual Studio C#, Visio, Adobe Creative Suite, Microsoft Word, Programming, Microsoft Excel, PowerPoint, Rational Team Concert, Rational Rose Real Time, Rational DOORS, AutoCAD, Manufacturing, Electronics, Matlab, Rational Requirements..., Testing, System Design, Labview, Technical Writing, C++, DoD, LabVIEW, Systems Design, Systems Engineering, Management

Education
Colorado State University   2013 — 2016
Master of Engineering (MEng), Systems Engineering

University of Utah   2002 — 2008
BSEE, Electrical Engineering

Idaho State University   2000 — 2002
Pre-Pharmacy

Brigham Young University - Idaho   1997 — 1999
A.A.S, General Studies in Biology

BettyJo Giles BettyJo Giles Greater Salt Lake City Area Details
BettyJo Giles's Convergys Experience May 1994 - May 2010
Job Senior Business System Analyst at NGA Human Resources
Industry Outsourcing/Offshoring
Experience
NGA Human Resources  June 2010 - Present
Convergys   May 1994 - May 2010

Skills
Business Process..., Requirements Analysis, SDLC, Vendor Management, HRIS, Performance Management, BPO, PeopleSoft, Microsoft Excel, Microsoft Access, Taleo, Vurv

Education
Brigham Young University - Idaho   1986 — 1988

Walesca Weech Walesca Weech Provo, Utah Area Details
Walesca Weech's Convergys Experience June 2005 - June 2006
Job Tax Advisor at H&R Block
Industry Financial Services
Experience
H&R Block  January 2012 - Present
DHI Computing Service Inc.   June 2006 - July 2009
Convergys   June 2005 - June 2006

Education
Brigham Young University   2002 — 2005
Bachelor of Business Administration (BBA), Finance

Elaine Crews Elaine Crews San Francisco Bay Area Details
Elaine Crews's Convergys Experience 2001 - 2001
Job Infrastructure Reliability Engineer at Netflix
Industry Information Technology and Services
Experience
Netflix  July 2009 - Present
Adobe Systems  June 2006 - July 2009
ASAT  February 2005 - October 2005
Project A  2002 - 2005
Convergys   2001 - 2001
BYUH IT Services   December 1999 - December 2000

Skills
Active Directory, System Administration, Unix, DNS, Linux, Technical Support, Cloud Computing, Microsoft Exchange, Disaster Recovery, Operating Systems, Cross-functional Team..., Release Management, Organization Skills, Team Leadership, Change Management, Data Center, Networking, Software Documentation, Team Cohesion, IT Audit, Continuity of Operations, Virtualization, Windows, Servers, DHCP, VMware, Troubleshooting, ITIL, Windows Server, Security, Windows 7, System Deployment, Software Installation, Incident Management, Network Security, Leadership, Configuration Management

Education
Saint Mary's College of California   2015 — 2016
Hybrid Executive MBA

Brigham Young University - Hawaii   1998 — 2000
Bachelor of Science, Information Systems

Matthew Pitts Matthew Pitts Greater Salt Lake City Area Details
Matthew Pitts's Convergys Experience March 2009 - December 2009
Job Manager of Education Helpline
Industry Executive Office
Experience
Nutraceutical  December 2009 - Present
Convergys   March 2009 - December 2009
USANA Health Sciences  October 2007 - December 2008
USANA Health Sciences  June 2005 - October 2007
United States Secret Service  September 2003 - March 2005
USANA Health Sciences  October 2001 - August 2003

Skills
Teamwork, Policy, English, Customer Service, Training, Leadership, Strategic Planning, Team Building, Management, Public Speaking, Microsoft Office, Project Management, Team Leadership, Sales

Education
Utah State University   2010 — 2011
Communication Disorders, Focus on ways to overcome hearing and speech difficulties in a clinical and hospital setting

Brigham Young University   2005 — 2008
MPA, Public Administration

Brigham Young University   1998 — 2001
BA, Communication Studies

Brigham Christiansen Brigham Christiansen Provo, Utah Area Details
Brigham Christiansen's Convergys Experience November 1999 - July 2006
Job Financial Services Professional
Industry Financial Services
Experience
Fidelity Investments  September 2007 - February 2009
Youth Quest   July 2006 - July 2007
Convergys   November 1999 - July 2006

Education
Brigham Young University   1999 — 2002
Bachelor of Science, Major in Geography, Minor in Communications

Lori Halverson Lori Halverson Orange County, California Area Details
Lori Halverson's Convergys Experience September 2001 - April 2002
Job "Let's Play Music" Instructor
Industry Music
Experience
Let's Play Music  August 2007 - Present
AQR Capital Management  February 2005 - January 2006
Convergys   September 2001 - April 2002
America West Airlines  November 1999 - December 2000

Skills
Microsoft Excel, Customer Service, Microsoft Office, Accounting, Financial Analysis, Real Estate, Strategic Planning, Music, Marketing Strategy, Social Media, Marketing, Management, PowerPoint, Tax Preparation, Microsoft Word, Team Building, Account Management, Spanish, Research, Contract Negotiation

Education
Brigham Young University   2001 — 2004
Bachelor of Science, Marriage, Family, & Human Development

Kim R Robinson Kim R Robinson Orem, Utah Details
Kim R Robinson's Convergys Experience November 2011 - February 2013
Job Experienced IT / Support Professional
Industry Information Technology and Services
Experience
Endurance International Group  March 2013 - Present
Convergys   November 2011 - February 2013
Teleperformance, USA  April 2010 - December 2011
iTOK  December 2009 - April 2010
EDS, an HP company  December 2008 - October 2009
Tahitian Noni International  August 2006 - September 2008
Convergys   November 2004 - August 2006
Convergys   August 2000 - November 2004
StoresOnline  August 1999 - July 2000

Skills
Active Directory, Microsoft Exchange, Mac OS X, Microsoft Excel, PowerPoint, Wordperfect, Access, Microsoft Word, Windows, Computer Hardware, XP, Troubleshooting, Call Center, Operating Systems, System Administration, Servers, Security, Windows 7, OS X, Technical Support, VPN, Hardware, Networking, Software Installation, Routers, Help Desk Support, HTML, Routing, Network Administration, DNS, VMware, Software Documentation, Visio, Antivirus, TCP/IP, WordPress, Computer Repair, Microsoft Office, Analysis, Computer Security, Linux, Disaster Recovery, Network Security, IT Operations, Information Technology, Cloud Computing, VoIP, Visual Basic, CSS, Technical Writing

Education
University of Phoenix   2003 — 2005
Masters, Computer Information Systems

University of Phoenix   2000 — 2003
Bachelors, IT Web Design

Brigham Young University - Idaho   1987 — 1991
Associate’s Degree, General Studies

Paul Merrill Paul Merrill Springville, Utah Details
Paul Merrill's Convergys Experience September 2013 - January 2014
Job Assistant Camp Manager Lone Tree USA
Industry Hospitality
Experience
Lone Tree USA   February 2014 - Present
Convergys   September 2013 - January 2014
Polynesian Cultural Center  August 2006 - November 2012

Skills
PowerPoint, Customer Service, Microsoft Word, Teamwork, Public Speaking, English, Critical Thinking, Leadership, Team Leadership, Management, Customer Satisfaction, Editing, Leadership Development

Education
Brigham Young University - Hawaii   2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government

Brigham Young University - Hawaii   2006 — 2012
Bachelor of Science (BS), Political Science and Government

Jeff Beaty Jeff Beaty United States Details
Jeff Beaty's Convergys Experience October 2002 - August 2003
Job
Industry
Experience
Intermountain Healthcare  December 2012 - May 2014
Orem City, Department of Pubilc Safety   May 2009 - December 2012
Provo City, Office of the Mayor   November 2007 - May 2009
Ronald Wilson Reagan Academy Charter School   October 2005 - November 2007
Brigham Young University  August 2004 - May 2005
Convergys   October 2002 - August 2003
Bellflower Unified School District  October 2000 - August 2002
Long Beach Memorial Medical Center  June 2000 - October 2000
Long Beach Unified School District  January 1990 - May 2000
Provo Craft Warehouse   December 1997 - December 1998

Skills
●Microsoft Office..., ●Basic Adobe Creative..., ●Public speaking,..., ●Follow verbal and..., ●Communicate..., ●Ability to teach and..., ●Perform, coordinate,..., ●Multi-task and..., ●Work with diverse..., ●Anticipate needs of..., ●Prepare and interpret..., ●EMT Trained, Hazmat...

Education
Brigham Young University   2003 — 2005
Master's Degree, Public Administration

California State University-Long Beach   2000 — 2002
Bachelor's Degree, Human Development and Family Studies, General, Magna Cum Laude

Long Beach City College   1989 — 1992
Associate's Degree, Liberal Arts/Fire Science, Dean's High Honors

FEMA Emergency Management Institute
Professional Development Series and Advanced Professional Series, Emergency Management

Janet Farnsworth Janet Farnsworth United States Details
Janet Farnsworth's Convergys Experience August 2004 - August 2008
Job
Industry
Experience
Convergys/US Census   May 2010 - July 2010
Deseret Industries  February 2010 - May 2010
Zagg, Inc.   August 2008 - March 2009
Convergys   August 2004 - August 2008

Education
Stevens-Henager College   2009 — 2011
Associates, Computer Programming

Brigham Young University   1979 — 1982
Bachelors of Science, Education, Elementary

Utah Technical College of Provo   1974 — 1977
Associates, General Education, Humanities

Jeffrey Bye Jeffrey Bye Greater Salt Lake City Area Details
Jeffrey Bye's Convergys Experience November 2001 - March 2007
Job Systems Analyst at Motorola Solutions
Industry Computer Software
Experience
Motorola Solutions  July 2015 - Present
Public Engines  September 2008 - July 2015
ChartLogic, Inc.   March 2007 - September 2008
Convergys   November 2001 - March 2007

Skills
SQL, Microsoft SQL Server, Technical Support, MySQL, Web Services, XML, SaaS, Web Development, Web Applications, CSS, User Experience, Operating Systems, HTML, Customer Service, Account Management, Windows, PHP, E-commerce, Oracle SQL, SQL DB2, ODBC, Remote Access, VPN, Talend

Education
Brigham Young University

Jason Bunker Jason Bunker Salt Lake City, Utah Details
Jason Bunker's Convergys Experience September 2011 - August 2012
Job Student at University of Utah
Industry Retail
Experience
Vanguard  April 2014 - Present
University of Utah  July 2012 - Present
H&M  September 2012 - March 2014
Convergys   September 2011 - August 2012
Obelis s.a.   March 2011 - June 2011

Skills
Microsoft Office, PowerPoint, Leadership, Customer Service, Microsoft Excel, Microsoft Word, Salesforce.com, Japanese, Japanese to English..., Japanese business..., International Business, International Sales, Spanish, Marketing, Budgets

Education
University of Utah - David Eccles School of Business   2011 — 2013
Bachelor of Arts (BA), Finance

Brigham Young University   2007 — 2011

Scott Carruth Scott Carruth San Francisco Bay Area Details
Scott Carruth's Convergys Experience December 2006 - September 2011
Job Customer Engagement Manager at Genesys
Industry Management Consulting
Experience
Genesys  March 2013 - Present
MicroStrategy - Angel.com   September 2011 - March 2013
Convergys   December 2006 - September 2011
Nuance  September 2000 - September 2006

Skills
Program Management, Process Improvement, Pre-sales, IVR, Software Project..., Contact Centre, Call Center Development, Global Business..., Speech Recognition, Contact Centers, Cloud Computing, Professional Services, Business Analysis

Education
Florida Gulf Coast University   1998 — 2000
Bachelor of Science (B.S.), Computer Information Systems

Brigham Young University   1983 — 1985

David Cloes David Cloes Greater San Diego Area Details
David Cloes's Convergys Experience 1996 - 2007
Job Senior Network Administrator at Sorenson Communications
Industry Computer Networking
Experience
Sorenson Communications  September 2012 - Present
Intuit  2010 - 2012
Sorenson Communications  2007 - 2010
Convergys   1996 - 2007

Education
Brigham Young University   1987 — 1992
Bachelors, Business Administration

Spencer Tolman Spencer Tolman Farmington, Utah Details
Spencer Tolman's Convergys Experience 2005 - 2006
Job Operations Coordinator at Huntsman Cancer Hospital
Industry Hospital & Health Care
Experience
Huntsman Cancer Institute  August 2012 - Present
Huntsman Cancer Institute  November 2011 - August 2012
Huntsman Cancer Institute  January 2010 - March 2012
South Davis Community Hospital  January 2007 - December 2009
Alta Ridge Assisted Living  August 2006 - January 2007
Art City Nursing and Rehabilitation   July 2005 - August 2006
Convergys   2005 - 2006
Temple Square Hospitality Corportation  2004 - 2005

Skills
Operations Management, Personnel Management, Scrum, Agile Methodologies, Interdepartmental..., Conflict Resolution, Communication, Team Building, Human Resources, Customer Service, Public Speaking, Onboarding, Hospital Administration, Project Management, Policy and Procedure, Equipment Management, Microsoft Office, SharePoint, Strategic Planning, Employee Recognition, Payroll, Talent Acquisition, Team Player, Oncology, Hematology, Quality Control

Education
University of Utah   2007 — 2009
Bachelor of Arts (B.A.), Spanish Language and Literature

Brigham Young University   2004 — 2007

Ryon Davies Ryon Davies Provo, Utah Area Details
Ryon Davies's Convergys Experience April 2010 - August 2010
Job Consumer Services Professional
Industry Consumer Services
Experience
Convergys   April 2010 - August 2010
Sears Holdings Corporation  March 2007 - December 2009
UPS  July 1996 - May 2006

Education
Brigham Young University   1988 — 1994
Bachelors of Art, Classical Studies

Rich Cannaday Rich Cannaday Greater Salt Lake City Area Details
Rich Cannaday's Convergys Experience March 2013 - Present
Job Certified RCI Trainer at Convergys
Industry Consumer Services
Experience
Convergys   March 2013 - Present
First Response Healthcare Staffing   October 2011 - June 2012
Comcast  February 2011 - May 2011
Salt Lake Organizing Committee - 2002 Olympic Winter Games   February 1999 - March 2002

Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Recruiting, Employee Relations, Employee Engagement, Internet Recruiting, Staffing Services, Human Resources, Onboarding, College Recruiting, Benefits Negotiation, Screening Resumes, Temporary Placement, Talent Management, Training Delivery, Big-picture Thinking, Ninja Skills, Peer Mentoring, Team Leadership, Management, Training

Education
University of Utah   1989 — 1993
Bachelors of Science, Political Science, International Relations

Brigham Young University   1990 — 1990
Study Abroad, Political Science and Government

Julia Dillman Julia Dillman Salt Lake City, Utah Details
Julia Dillman's Convergys Experience June 2007 - March 2013
Job Technical Support at Spherion
Industry Outsourcing/Offshoring
Experience
Spherion  December 2012 - Present
Convergys   June 2007 - March 2013
Granite School District  March 2005 - May 2007

Skills
Call Center, Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Troubleshooting, PowerPoint, Training, XP, Teamwork, Time Management, 10 Key, Team Leadership, Call Centers

Education
Linn Benton Community College   1988 — 1999
Associate of Applied Science, Water/Wastewater Management

Brigham Young University   1977 — 1979
Bachelor of Science, Child Development/Family Relations

Linn Benton Community College
Associate, Water/Wastewater Management

Stephen Raff Stephen Raff Payson, Utah Details
Stephen Raff's Convergys Experience April 2000 - April 2003
Job Multiling Patents DTP Project Administrator at MultiLing Corporation
Industry Translation and Localization
Experience
MultiLing Corporation  March 2003 - Present
Convergys   April 2000 - April 2003

Skills
Photoshop, Microsoft Excel, Microsoft Office, Microsoft Word, Adobe Acrobat

Education
BYU   1977 — 1979
Master's degree, Elementary Education and Teaching

Brigham Young University   1973 — 1975
Bachelor of Science (BS), Elementary Education and Teaching

Tyler Shumway Tyler Shumway Salt Lake City, Utah Details
Tyler Shumway's Convergys Experience July 2008 - January 2010
Job Employed at ARUP Laboratories
Industry Research
Experience
ARUP Laboratories  May 2014 - Present
Brigham Young University  January 2010 - March 2015
Convergys   July 2008 - January 2010
American Canyon Rec Center   June 2004 - August 2004

Skills
Molecular Biology, Evolutionary Biology, Bioethics, Immunology, Chemistry, Human Anatomy, Human Physiology, Music Theory, Eagle Scout, Swim Instruction, Communication Skills, Teaching, Dependable Team Player, Hardwork, Focused Execution, Learning Quickly, Customer Service, Proficient Typing Skills, Leadership, Sprinkler Systems, Lawn Mowing, Edging, Piano Playing, Choral Conducting, Singing, LDS

Education
Brigham Young University   2005 — 2013
Bachelor of Science (BS), Biology, General

Ann Zahrt Ann Zahrt Spanish Fork, Utah Details
Ann Zahrt's Convergys Experience 1998 - 2009
Job Family Life Educator
Industry Individual & Family Services
Experience
Clark & Schiffman Dental   October 2013 - Present
Convergys   1998 - 2009

Skills
Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Leadership, Training, PowerPoint, Higher Education, Microsoft Word, Social Media

Education
Brigham Young University   2010 — 2013
Bachelor's degree, Family life

Utah Valley University   2000 — 2003
Individualized

Stephanie Tuia Stephanie Tuia Salt Lake City, Utah Details
Stephanie Tuia's Convergys Experience May 2003 - January 2006
Job Underwriter
Industry Financial Services
Experience
CAN Capital  March 2013 - Present
Zions Bank  May 2008 - March 2013
Michigan Detroit Mission   2006 - 2008
10x Marketing  September 2004 - September 2006
Convergys   May 2003 - January 2006

Skills
Loans, Underwriting, Credit, Management, Sales, Real Estate, Insurance, Financial Services, Customer Service, Sales Management, REO, Small Business, Call Centers, Time Management, Mortgage Lending, Small Business Lending, Microsoft Office

Education
Brigham Young University   2000 — 2004
Bachelor of Arts (B.A.), Marketing/Marketing Management, General

Julia Dillman Julia Dillman Salt Lake City, Utah Details
Julia Dillman's Convergys Experience June 2007 - March 2012
Job Job seeker at None now
Industry Outsourcing/Offshoring
Experience
None now  February 2014 - Present
Teleperformance  2013 - 2014
Convergys   June 2007 - March 2012

Skills
Self-starter, Customer Service, Communication Skills, Problem Solving, Multitasking Skills, Highly detail oriented, Industrious

Education
Linn-Benton Community College   1988 — 1998
Associate of Arts and Sciences (AAS), Water Quality and Wastewater Treatment Management and Recycling Technology/Technician

Brigham Young University
Bachelor of Science (BS), Child Development and Family relations

Justin Fuchs Justin Fuchs Orem, Utah Details
Justin Fuchs's Convergys Experience October 2012 - July 2013
Job Dispatcher at NetApp
Industry Information Technology and Services
Experience
NetApp  July 2013 - Present
Convergys   October 2012 - July 2013
Walmart  April 2010 - December 2012
Sykes  October 2008 - 2009
HighSpeed Communications   1999 - 2000

Skills
Strong verbal and..., Multi-tasking, Data Storage Company..., Employee training, Developing company..., Organizing engineers..., Writing/report skills, Computer programming..., Resolve escalated..., Troubleshoot and repair..., Managing multiple...

Education
Brigham Young University   2001 — 2007
9 classes left for Bachelor's of Science, Information Technology

Walla Walla Community College   1998 — 2000
2 AAAS degrees, Computer Repair and Support, Computer Networking

C. Jonathan Paulus C. Jonathan Paulus Provo, Utah Area Details
C. Jonathan Paulus's Convergys Experience 2012 - 2015
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   2012 - 2015

Skills
Call Centers

Education
Brigham Young University   2001 — 2012
Bachelor's degree, Linguistics

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