Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Convergys Employees
Employee
Years
Job
Industry
Eric Jerez Eric Jerez's Convergys Experience May 2013 - Present
Job Technical Account Manager at Dell
Industry Information Technology and Services
Experience
Dell November 2014 - Present
Convergys May 2013 - Present
Stream Global Services April 2012 - April 2013
Escuela Americana July 2012 - December 2012
Stream Global Services December 2011 - April 2012
Stream Global Services October 2008 - December 2011
Dell March 2007 - October 2008
Dell December 2006 - March 2007
Dell March 2005 - December 2006
Sykes December 2004 - March 2005
Skills
BPO, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Outsourcing, CRM, Team Management, Service Delivery
Education
Universidad 'Francisco Gavidia' 2000 — 2007
Bachelor of Science in Systems Engineering
Dell November 2014 - Present
Convergys May 2013 - Present
Stream Global Services April 2012 - April 2013
Escuela Americana July 2012 - December 2012
Stream Global Services December 2011 - April 2012
Stream Global Services October 2008 - December 2011
Dell March 2007 - October 2008
Dell December 2006 - March 2007
Dell March 2005 - December 2006
Sykes December 2004 - March 2005
Skills
BPO, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Outsourcing, CRM, Team Management, Service Delivery
Education
Universidad 'Francisco Gavidia' 2000 — 2007
Bachelor of Science in Systems Engineering
Jenz Mansilla Jenz Mansilla's Convergys Experience April 2005 - February 2007
Job Graphic Designer
Industry Design
Experience
TPGI Pte Ltd August 2009 - March 2013
UniStrategic January 2009 - August 2009
SingTel July 2007 - August 2008
Convergys April 2005 - February 2007
Smart Communications June 2003 - October 2003
Skills
CRM, Event Management, Public Relations, Management, Marketing, Operations Management, Training, Business Strategy, Sales Operations, Email Marketing, B2B, Adobe Photoshop, Dreamweaver, Flash Animation, Adobe Illustrator, Graphic Design, Budgets
Education
LA Pacific College 2013 — 2014
Computer Graphic Design
St. Scholasticas College
Bachelor of Arts, Major in Mass Communication
St. Scholasticas College
Degree in Bachelor of Arts, Mass Communication
TPGI Pte Ltd August 2009 - March 2013
UniStrategic January 2009 - August 2009
SingTel July 2007 - August 2008
Convergys April 2005 - February 2007
Smart Communications June 2003 - October 2003
Skills
CRM, Event Management, Public Relations, Management, Marketing, Operations Management, Training, Business Strategy, Sales Operations, Email Marketing, B2B, Adobe Photoshop, Dreamweaver, Flash Animation, Adobe Illustrator, Graphic Design, Budgets
Education
LA Pacific College 2013 — 2014
Computer Graphic Design
St. Scholasticas College
Bachelor of Arts, Major in Mass Communication
St. Scholasticas College
Degree in Bachelor of Arts, Mass Communication
Kristina Cates Kristina Cates's Convergys Experience January 2001 - January 2003
Job Director of Operations at Dress for Success Atlanta
Industry Civic & Social Organization
Experience
Dress for Success Atlanta March 2009 - August 2011
Open Hand Atlanta November 2008 - January 2009
Hands On Atlanta October 2007 - August 2008
Hands On Atlanta October 2006 - September 2007
Natural Body Spa in Buckhead April 2004 - August 2006
Georgians to Elect Angela Moore 2006 January 2005 - December 2005
Amnesty International USA October 2003 - January 2004
Convergys January 2001 - January 2003
Skills
Non-profits, Fundraising, Program Development, Volunteer Management, Community Outreach, Nonprofits, Event Management, Training, Grants, Conflict Resolution, Proposal Writing, Research, Management, Leadership Development, Program Management, Policy, Grant Writing, Community Development, Recruiting, Event Planning, Non-profit..., Community Organizing, Staff Development, Program Evaluation, Leadership, Workshop Facilitation, Customer Service, Organizational..., Public Speaking, Interviews, Philanthropy, Public Relations, Career Counseling, Board Development, Social Services, Policy Analysis, Public Policy, Editing, Community Engagement, Capacity Building
Education
Arizona State University 2014 — 2016
Bachelor of Arts (BA), Organizational Leadership
Agnes Scott College 2004 — 2005
Political Science/Pre Law major; Political Science major
Dress for Success Atlanta March 2009 - August 2011
Open Hand Atlanta November 2008 - January 2009
Hands On Atlanta October 2007 - August 2008
Hands On Atlanta October 2006 - September 2007
Natural Body Spa in Buckhead April 2004 - August 2006
Georgians to Elect Angela Moore 2006 January 2005 - December 2005
Amnesty International USA October 2003 - January 2004
Convergys January 2001 - January 2003
Skills
Non-profits, Fundraising, Program Development, Volunteer Management, Community Outreach, Nonprofits, Event Management, Training, Grants, Conflict Resolution, Proposal Writing, Research, Management, Leadership Development, Program Management, Policy, Grant Writing, Community Development, Recruiting, Event Planning, Non-profit..., Community Organizing, Staff Development, Program Evaluation, Leadership, Workshop Facilitation, Customer Service, Organizational..., Public Speaking, Interviews, Philanthropy, Public Relations, Career Counseling, Board Development, Social Services, Policy Analysis, Public Policy, Editing, Community Engagement, Capacity Building
Education
Arizona State University 2014 — 2016
Bachelor of Arts (BA), Organizational Leadership
Agnes Scott College 2004 — 2005
Political Science/Pre Law major; Political Science major
Alexa Bradshaw Alexa Bradshaw's Convergys Experience September 2010 - December 2010
Job Cashier at Staples
Industry Retail
Experience
Heritage Plastics, Inc April 2013 - Present
Staples June 2011 - Present
CS Mining LLC July 2012 - September 2012
Walmart April 2011 - June 2011
Convergys September 2010 - December 2010
Skills
Computer/Technical..., Business Math, Microsoft Excel, Microsoft Word, Operating Systems, Business English, Customer Service, Sales, Keyboard Skills, Organization, Office Management, Front Office, Office Procedures, Fillings, PowerPoint
Education
Southwest Applied Technology Center 2010 — 2012
Certification, Business Administration
Heritage Plastics, Inc April 2013 - Present
Staples June 2011 - Present
CS Mining LLC July 2012 - September 2012
Walmart April 2011 - June 2011
Convergys September 2010 - December 2010
Skills
Computer/Technical..., Business Math, Microsoft Excel, Microsoft Word, Operating Systems, Business English, Customer Service, Sales, Keyboard Skills, Organization, Office Management, Front Office, Office Procedures, Fillings, PowerPoint
Education
Southwest Applied Technology Center 2010 — 2012
Certification, Business Administration
Stefany Mora's Convergys Experience June 2014 - Present
Job Talent Acquisition Manager at Convergys
Industry Human Resources
Experience
Convergys June 2014 - Present
Convergys January 2014 - June 2014
Convergys January 2013 - January 2014
Convergys July 2009 - January 2013
Saint Gregory School January 2007 - May 2008
Skills
Recruiting, Performance Management, Talent Acquisition, Training, Onboarding, Human Resources, Customer Service, Employee Relations, Talent Management, Technical Recruiting, Management, Internet Recruiting, Sourcing, Applicant Tracking..., Employee Engagement, Interviews, Leadership
Education
Universidad Latina de Costa Rica 2011 — 2013
Masters, Industrial and Organizational Psychology
Universidad de Iberoamérica 2003 — 2007
Licenciada, Psychology
Lincoln Highschool 2000 — 2003
High School Degree
Convergys June 2014 - Present
Convergys January 2014 - June 2014
Convergys January 2013 - January 2014
Convergys July 2009 - January 2013
Saint Gregory School January 2007 - May 2008
Skills
Recruiting, Performance Management, Talent Acquisition, Training, Onboarding, Human Resources, Customer Service, Employee Relations, Talent Management, Technical Recruiting, Management, Internet Recruiting, Sourcing, Applicant Tracking..., Employee Engagement, Interviews, Leadership
Education
Universidad Latina de Costa Rica 2011 — 2013
Masters, Industrial and Organizational Psychology
Universidad de Iberoamérica 2003 — 2007
Licenciada, Psychology
Lincoln Highschool 2000 — 2003
High School Degree
Keith Proctor Keith Proctor's Convergys Experience July 2012 - January 2013
Job Laboratory Consultant at MIDSCI
Industry Biotechnology
Experience
MIDSCI January 2013 - Present
Convergys July 2012 - January 2013
Manchester Packaging July 2010 - July 2011
Skills
Technical Support, Biotechnology, Lifesciences, Customer Service, Sales, Molecular Biology, Microbiology, Biochemistry, Immunology, Cell Culture, Genomics, Cell Biology, PCR, ELISA, Laboratory, Life Sciences, Cell
Education
A.T. Still University of Health Sciences 2011 — 2012
Southeast Missouri State University 2006 — 2010
Bachelor of Science (B.S.), Biomedical Sciences
MIDSCI January 2013 - Present
Convergys July 2012 - January 2013
Manchester Packaging July 2010 - July 2011
Skills
Technical Support, Biotechnology, Lifesciences, Customer Service, Sales, Molecular Biology, Microbiology, Biochemistry, Immunology, Cell Culture, Genomics, Cell Biology, PCR, ELISA, Laboratory, Life Sciences, Cell
Education
A.T. Still University of Health Sciences 2011 — 2012
Southeast Missouri State University 2006 — 2010
Bachelor of Science (B.S.), Biomedical Sciences
Wendy Dailey Wendy Dailey's Convergys Experience April 2000 - May 2003
Job Production Operator at Fiat Chrysler Automobiles (FCA)
Industry Telecommunications
Experience
Fiat Chrysler Automobiles (FCA) April 2015 - Present
TracFone Wireless January 2014 - January 2015
Page Plus Cellular October 2009 - January 2015
Adolescent and Young Adult Health Services April 2009 - August 2009
HCR ManorCare December 2007 - December 2008
CISP May 2003 - August 2007
Convergys April 2000 - May 2003
Skills
Call Centers, Team Building, Telecommunications, Process Improvement, Soft Skills, Coaching, PowerPoint, Public Speaking, Training Needs Analysis, Outlook, Customer Experience, Microsoft Office, Train the Trainer, Customer Service, Mobile Devices, Quality Assurance, Technical Support, Human Resources, Management, Training, Customer Satisfaction, E-Learning, Time Management, Employee Training, Presentations, Team Leadership, Program Management, Performance Management, Team Management, Administration, Leadership, Leadership Development, Troubleshooting, Employee Relations, Account Management, Project Management, Software Documentation, Strategic Planning, Analysis
Education
Toledo Academy of Beauty Culture-South 1983 — 1984
Cosmetology Licence, Managing Cosmetology License, Cosmetology Instructor License, Cosmetology, Barber/Styling, and Nail Instructor, Customer Service, Management, Retail
E.L. Bowsher 1979 — 1984
High School, Majors in English, Social Sciences and Art
Fiat Chrysler Automobiles (FCA) April 2015 - Present
TracFone Wireless January 2014 - January 2015
Page Plus Cellular October 2009 - January 2015
Adolescent and Young Adult Health Services April 2009 - August 2009
HCR ManorCare December 2007 - December 2008
CISP May 2003 - August 2007
Convergys April 2000 - May 2003
Skills
Call Centers, Team Building, Telecommunications, Process Improvement, Soft Skills, Coaching, PowerPoint, Public Speaking, Training Needs Analysis, Outlook, Customer Experience, Microsoft Office, Train the Trainer, Customer Service, Mobile Devices, Quality Assurance, Technical Support, Human Resources, Management, Training, Customer Satisfaction, E-Learning, Time Management, Employee Training, Presentations, Team Leadership, Program Management, Performance Management, Team Management, Administration, Leadership, Leadership Development, Troubleshooting, Employee Relations, Account Management, Project Management, Software Documentation, Strategic Planning, Analysis
Education
Toledo Academy of Beauty Culture-South 1983 — 1984
Cosmetology Licence, Managing Cosmetology License, Cosmetology Instructor License, Cosmetology, Barber/Styling, and Nail Instructor, Customer Service, Management, Retail
E.L. Bowsher 1979 — 1984
High School, Majors in English, Social Sciences and Art
Ankita Chaturvedi Ankita Chaturvedi's Convergys Experience June 2013 - March 2014
Job Business development executive at vTech Solution Inc
Industry Information Technology and Services
Experience
vTech Solution Inc July 2014 - Present
Convergys June 2013 - March 2014
Skills
Java, SAP ERP, Microsoft Excel, C, C++, Sales Management, Relationship Management, PowerPoint, Photoshop, Business Development, Management, CRM, Strategy, Talent Acquisition, Recruiting, Temporary Placement, Technical Recruiting, Sourcing, Training, Onboarding, Interviews, Applicant Tracking..., Internet Recruiting, Performance Management
Education
Sinhgad Institute Of Management 2009 — 2011
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Rajasthan 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
vTech Solution Inc July 2014 - Present
Convergys June 2013 - March 2014
Skills
Java, SAP ERP, Microsoft Excel, C, C++, Sales Management, Relationship Management, PowerPoint, Photoshop, Business Development, Management, CRM, Strategy, Talent Acquisition, Recruiting, Temporary Placement, Technical Recruiting, Sourcing, Training, Onboarding, Interviews, Applicant Tracking..., Internet Recruiting, Performance Management
Education
Sinhgad Institute Of Management 2009 — 2011
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Rajasthan 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Jose A Ortiz's Convergys Experience November 2007 - December 2012
Job Operations Manager
Industry Telecommunications
Experience
MAXIMUS August 2013 - Present
Convergys November 2007 - December 2012
Hotels.Com June 2001 - October 2006
Ticketmaster Entertainment 1999 - 2001
Hotel Ma. Dolores April 1995 - February 2000
Skills
Call Centers, Call Center, Interviews, Outlook, Customer Service, Management, Leadership, Performance Management, Training, Microsoft Excel, Human Resources, Coaching, Time Management, Workforce Management, Analysis, Customer Experience, Customer Retention, Team Management, Team Leadership, Process Improvement, Recruiting, Team Building, Account Management, Employee Training, Employee Relations, Telecommunications, Leadership Development, Sales Operations, Outsourcing, Quality Assurance, Forecasting, Call Center Development, Contact Centers, Project Management, Sales Management, Process Scheduler, Avaya, System Administration, Microsoft Office, Business Development, Troubleshooting, Project Planning, Talent Acquisition, Change Management
Education
Universidad Tamaulipeca 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
universidad tamaulipeca 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
MAXIMUS August 2013 - Present
Convergys November 2007 - December 2012
Hotels.Com June 2001 - October 2006
Ticketmaster Entertainment 1999 - 2001
Hotel Ma. Dolores April 1995 - February 2000
Skills
Call Centers, Call Center, Interviews, Outlook, Customer Service, Management, Leadership, Performance Management, Training, Microsoft Excel, Human Resources, Coaching, Time Management, Workforce Management, Analysis, Customer Experience, Customer Retention, Team Management, Team Leadership, Process Improvement, Recruiting, Team Building, Account Management, Employee Training, Employee Relations, Telecommunications, Leadership Development, Sales Operations, Outsourcing, Quality Assurance, Forecasting, Call Center Development, Contact Centers, Project Management, Sales Management, Process Scheduler, Avaya, System Administration, Microsoft Office, Business Development, Troubleshooting, Project Planning, Talent Acquisition, Change Management
Education
Universidad Tamaulipeca 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
universidad tamaulipeca 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Scott Wachal Scott Wachal's Convergys Experience January 2000 - May 2005
Job Software & Database Engineer, Mentor, Instructor & Puzzle Master
Industry Computer Software
Experience
MarketForce May 2013 - August 2014
CanadaDrugs.com January 2013 - April 2013
Apptius Computer Solutions September 2009 - January 2010
TransCanada October 2007 - August 2009
Shell Global Solutions May 2007 - September 2007
Manitoba Department of Education, Citizenship & Youth September 2006 - April 2007
Work Software Systems January 2006 - May 2006
Convergys January 2000 - May 2005
Skills
C#, JavaScript, HTML, ASP.NET, SharePoint, VB.NET, Microsoft SQL Server, XML, .NET, jQuery, CSS, SQL, Java, Visual Studio, Visual Basic, Agile Methodologies, Software Development, Web Applications, IIS, Programming, Teaching, Database Design, Databases, Web Services, Ruby, Ruby on Rails, Vim, MySQL, Github, Team-oriented, Agile Application..., Scrum, Web Development, Test Driven Development, AJAX, Testing, SDLC
Education
Robertson College
University of Manitoba 2002 — 2007
Bachelor of Science, Computer Science
CGA Manitoba 2006 — 2006
MarketForce May 2013 - August 2014
CanadaDrugs.com January 2013 - April 2013
Apptius Computer Solutions September 2009 - January 2010
TransCanada October 2007 - August 2009
Shell Global Solutions May 2007 - September 2007
Manitoba Department of Education, Citizenship & Youth September 2006 - April 2007
Work Software Systems January 2006 - May 2006
Convergys January 2000 - May 2005
Skills
C#, JavaScript, HTML, ASP.NET, SharePoint, VB.NET, Microsoft SQL Server, XML, .NET, jQuery, CSS, SQL, Java, Visual Studio, Visual Basic, Agile Methodologies, Software Development, Web Applications, IIS, Programming, Teaching, Database Design, Databases, Web Services, Ruby, Ruby on Rails, Vim, MySQL, Github, Team-oriented, Agile Application..., Scrum, Web Development, Test Driven Development, AJAX, Testing, SDLC
Education
Robertson College
University of Manitoba 2002 — 2007
Bachelor of Science, Computer Science
CGA Manitoba 2006 — 2006
Constance Howell Constance Howell's Convergys Experience August 2010 - August 2011
Job Customer Service Representative at West at Home
Industry
Experience
West at Home February 2012 - Present
Life Extension Pharmacy July 2014 - July 2015
Walmart March 2012 - July 2014
Convergys August 2010 - August 2011
TankWeld Equipment Ltd January 2003 - May 2010
Skills
Office Management, Records Management, General Office Skills, Customer Service, Excellent working..., Technical Support, Front-Office Operations, MS Office Suites (..., Human Resources, Invoicing, Telephone Skills, Troubleshooting, Data Entry, Office Equipment, Call Centers, Fax, Internet Explorer, Event Planning
Education
Medvance Institute-Fort Lauderdale 2013 — 2013
West at Home February 2012 - Present
Life Extension Pharmacy July 2014 - July 2015
Walmart March 2012 - July 2014
Convergys August 2010 - August 2011
TankWeld Equipment Ltd January 2003 - May 2010
Skills
Office Management, Records Management, General Office Skills, Customer Service, Excellent working..., Technical Support, Front-Office Operations, MS Office Suites (..., Human Resources, Invoicing, Telephone Skills, Troubleshooting, Data Entry, Office Equipment, Call Centers, Fax, Internet Explorer, Event Planning
Education
Medvance Institute-Fort Lauderdale 2013 — 2013
Mitch Hammer Mitch Hammer's Convergys Experience January 2006 - November 2007
Job Staffing Officer Collections & Delivery at Canada Post
Industry Package/Freight Delivery
Experience
Canada Post November 2007 - Present
Convergys January 2006 - November 2007
CIBC 1998 - December 2005
Skills
Team Leadership, Operations Management, Transportation, Customer Service, Team Building, SAP, Coaching, Call Centers, Microsoft Office, CRM, Team Management, Process Improvement, Training
Education
University of Regina - Luther College
Theatre/Theater
Canada Post November 2007 - Present
Convergys January 2006 - November 2007
CIBC 1998 - December 2005
Skills
Team Leadership, Operations Management, Transportation, Customer Service, Team Building, SAP, Coaching, Call Centers, Microsoft Office, CRM, Team Management, Process Improvement, Training
Education
University of Regina - Luther College
Theatre/Theater
Elizabeth Bolin Elizabeth Bolin's Convergys Experience April 2003 - July 2004
Job Dispatcher at Landstar
Industry Transportation/Trucking/Railroad
Experience
Landstar October 2013 - Present
US Airways March 2011 - Present
Augusta Travel February 2012 - September 2013
American Airlines May 2010 - October 2011
Sizemore Event Solutions January 2009 - January 2010
Delta Air Lines February 2005 - August 2008
Convergys April 2003 - July 2004
Skills
Multi Tasking, Microsoft Office, Marketing Research, Multimedia, Microsoft Excel, Microsoft Word, Decision, Customer Service, CCNA, Contractors, Ticketing, Teamwork, Marketing, Tourism, Travel Management, Sales, Aviation, Management, Operations Management, Training, Team Building, Coaching, Transportation, Strategic Planning, Logistics, Transportation..., Logistics Management, Warehousing, Freight, Shipping, 3PL, Supply Chain, Trucking, LTL, Supply Chain Management, Truckload, Freight Forwarding, Dispatching, Account Management, Negotiation, Inventory Management, Air Freight
Education
Aiken Technical College 2007 — 2008
Associate's degree, Paralegal
Logan High School 1998 — 2003
general, General Studies
Landstar October 2013 - Present
US Airways March 2011 - Present
Augusta Travel February 2012 - September 2013
American Airlines May 2010 - October 2011
Sizemore Event Solutions January 2009 - January 2010
Delta Air Lines February 2005 - August 2008
Convergys April 2003 - July 2004
Skills
Multi Tasking, Microsoft Office, Marketing Research, Multimedia, Microsoft Excel, Microsoft Word, Decision, Customer Service, CCNA, Contractors, Ticketing, Teamwork, Marketing, Tourism, Travel Management, Sales, Aviation, Management, Operations Management, Training, Team Building, Coaching, Transportation, Strategic Planning, Logistics, Transportation..., Logistics Management, Warehousing, Freight, Shipping, 3PL, Supply Chain, Trucking, LTL, Supply Chain Management, Truckload, Freight Forwarding, Dispatching, Account Management, Negotiation, Inventory Management, Air Freight
Education
Aiken Technical College 2007 — 2008
Associate's degree, Paralegal
Logan High School 1998 — 2003
general, General Studies
loren serritella loren serritella's Convergys Experience Customer Service SupervisorReady Set CollegeJanuary 2002 - January 2007
Job Fundraising Coordinator at Muscular Dystrophy Association
Industry Human Resources
Experience
Muscular Dystrophy Association 2008 - Present
Convergys Customer Service SupervisorReady Set CollegeJanuary 2002 - January 2007
Skills
Microsoft Excel, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning
Education
Stone Academy-East Hartford 2015 — 2016
Hospice Care
Hudson Valley Community College 1997 — 1998
Muscular Dystrophy Association 2008 - Present
Convergys Customer Service SupervisorReady Set CollegeJanuary 2002 - January 2007
Skills
Microsoft Excel, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning
Education
Stone Academy-East Hartford 2015 — 2016
Hospice Care
Hudson Valley Community College 1997 — 1998
Jordan Feragen's Convergys Experience July 2012 - July 2013
Job Shopping Consultant at Sundance Catalog
Industry Online Media
Experience
Sundance Catalog October 2013 - Present
Sundance Catalog October 2013 - Present
Convergy's July 2012 - July 2013
Skills
Design, Organization, Creative, Dependability, Art
Education
Academy of Art University 2012 — 2016
Web Design & New Media
Salt Lake Community College 2010 — 2012
Sundance Catalog October 2013 - Present
Sundance Catalog October 2013 - Present
Convergy's July 2012 - July 2013
Skills
Design, Organization, Creative, Dependability, Art
Education
Academy of Art University 2012 — 2016
Web Design & New Media
Salt Lake Community College 2010 — 2012
Braheem Stafford's Convergys Experience October 2005 - September 2007
Job Purchasing at Comcast
Industry Telecommunications
Experience
Comcast November 2013 - Present
Comcast Business July 2011 - November 2013
Yourba Temple Of Olofi October 2007 - July 2011
Convergys October 2005 - September 2007
AT & T November 2003 - October 2005
Skills
Microsoft Office, Television, Digital Media, Broadcast, Management, Technical Support, Troubleshooting, Customer Service, Project Management, Vendor Management, Analysis, Account Management, Forecasting, Budgets, Leadership, Telecommunications, Process Improvement, Program Management, Call Centers, Team Leadership, Workforce Management, Team Building, Customer Satisfaction, Operations Management, Strategic Planning, Microsoft Excel, Inventory Management, Nonprofits, Event Planning, Time Management, Negotiation, Project Planning, Community Outreach, Microsoft Word, Public Speaking, Policy, Teleco, Telecommunications..., Telephony Support, Avaya Communication..., IEX Total View, SRM 5.0, SAP Netweaver, Maximo
Education
Polley Associates Real Estate School 2014 — 2014
Associate of Science (AS), Real Estate
Metropolitan Career Center Computer Technology Institute 2010 — 2011
Associate of Science (A.S.), Data Modeling/Warehousing and Database Administration
University of Colorado Colorado Springs 2002 — 2002
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Comcast November 2013 - Present
Comcast Business July 2011 - November 2013
Yourba Temple Of Olofi October 2007 - July 2011
Convergys October 2005 - September 2007
AT & T November 2003 - October 2005
Skills
Microsoft Office, Television, Digital Media, Broadcast, Management, Technical Support, Troubleshooting, Customer Service, Project Management, Vendor Management, Analysis, Account Management, Forecasting, Budgets, Leadership, Telecommunications, Process Improvement, Program Management, Call Centers, Team Leadership, Workforce Management, Team Building, Customer Satisfaction, Operations Management, Strategic Planning, Microsoft Excel, Inventory Management, Nonprofits, Event Planning, Time Management, Negotiation, Project Planning, Community Outreach, Microsoft Word, Public Speaking, Policy, Teleco, Telecommunications..., Telephony Support, Avaya Communication..., IEX Total View, SRM 5.0, SAP Netweaver, Maximo
Education
Polley Associates Real Estate School 2014 — 2014
Associate of Science (AS), Real Estate
Metropolitan Career Center Computer Technology Institute 2010 — 2011
Associate of Science (A.S.), Data Modeling/Warehousing and Database Administration
University of Colorado Colorado Springs 2002 — 2002
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
John Benedict Ong John Benedict Ong's Convergys Experience September 2009 - March 2011
Job Risk Operations and AML Associate
Industry Gambling & Casinos
Experience
bwin.party digital entertainment January 2015 - Present
888 Holdings March 2014 - December 2014
Bodog Nation April 2011 - June 2013
Convergys September 2009 - March 2011
Skills
Fraud Detection, Risk Management, AML, Call Centers, Credit Cards, Customer Experience, Customer Satisfaction, Customer Service, Financial Risk, Payments, Risk Assessment
Education
Philippine College of Health Sciences, Inc, Manila 2006 — 2009
Bachelor of Science (BS), Nursing
bwin.party digital entertainment January 2015 - Present
888 Holdings March 2014 - December 2014
Bodog Nation April 2011 - June 2013
Convergys September 2009 - March 2011
Skills
Fraud Detection, Risk Management, AML, Call Centers, Credit Cards, Customer Experience, Customer Satisfaction, Customer Service, Financial Risk, Payments, Risk Assessment
Education
Philippine College of Health Sciences, Inc, Manila 2006 — 2009
Bachelor of Science (BS), Nursing
Kyle Smead Kyle Smead's Convergys Experience October 2014 - Present
Job Screenwriter/Actor at Freelance
Industry Media Production
Experience
Convergys October 2014 - Present
Freelance June 2014 - August 2014
Freelance June 2014 - June 2014
Freelance June 2014 - June 2014
Food Court Wars November 2013 - November 2013
Screen Writer November 2013 - November 2013
Saugatuck Cures October 2013 - October 2013
Cowder October 2013 - October 2013
Freelance July 2013 - August 2013
Dante's Inferno Dogs April 2006 - September 2010
Skills
Final Cut Pro, Video Editing, After Effects, Camera Operating, Film Production, Avid Media Composer, Film Editing, Cinematography, Video Production, iMovie, Directing, Videography, Final Cut Studio, Screenwriting, Film, Creative Writing, Acting, Editing, Short Films, Storytelling, Pre-production, Camera Operation
Education
Academy of Art University 2014 — 2017
Master of Fine Arts (M.F.A.), Playwriting and Screenwriting, Graduate
Full Sail University 2011 — 2013
Bachelor of Science, Film/Cinema/Video Studies
Convergys October 2014 - Present
Freelance June 2014 - August 2014
Freelance June 2014 - June 2014
Freelance June 2014 - June 2014
Food Court Wars November 2013 - November 2013
Screen Writer November 2013 - November 2013
Saugatuck Cures October 2013 - October 2013
Cowder October 2013 - October 2013
Freelance July 2013 - August 2013
Dante's Inferno Dogs April 2006 - September 2010
Skills
Final Cut Pro, Video Editing, After Effects, Camera Operating, Film Production, Avid Media Composer, Film Editing, Cinematography, Video Production, iMovie, Directing, Videography, Final Cut Studio, Screenwriting, Film, Creative Writing, Acting, Editing, Short Films, Storytelling, Pre-production, Camera Operation
Education
Academy of Art University 2014 — 2017
Master of Fine Arts (M.F.A.), Playwriting and Screenwriting, Graduate
Full Sail University 2011 — 2013
Bachelor of Science, Film/Cinema/Video Studies
Dane Navarro Dane Navarro's Convergys Experience April 2006 - January 2007
Job Experienced analyst in healthcare, banking and software development industries.
Industry Information Technology and Services
Experience
Humana December 2014 - July 2015
Humana August 2013 - December 2014
VCA Antech December 2012 - August 2013
SQA Resources August 2012 - August 2013
Citi September 2011 - June 2012
Citi May 2010 - August 2011
Citi March 2008 - May 2010
Citi August 2007 - March 2008
Convergys April 2006 - January 2007
Infostructure Systems and Consulting Corp April 2005 - June 2006
Skills
Business Analysis, SQL, Business Intelligence, Microsoft SQL Server, Data Warehousing, ETL, Management, Strategy, Databases, Data Analysis, SDLC, Microsoft Excel, SAS Base, SAS Enterprise Guide, Microsoft Office, Dreamweaver, Data Quality, Business Objects, Data Mining, MIS, Data Cubes, Credit Operations, Financial Services, Customer Service, Agile Methodologies
Education
Adamson University 2001 — 2005
Bachelors Degree, Computer Science
Humana December 2014 - July 2015
Humana August 2013 - December 2014
VCA Antech December 2012 - August 2013
SQA Resources August 2012 - August 2013
Citi September 2011 - June 2012
Citi May 2010 - August 2011
Citi March 2008 - May 2010
Citi August 2007 - March 2008
Convergys April 2006 - January 2007
Infostructure Systems and Consulting Corp April 2005 - June 2006
Skills
Business Analysis, SQL, Business Intelligence, Microsoft SQL Server, Data Warehousing, ETL, Management, Strategy, Databases, Data Analysis, SDLC, Microsoft Excel, SAS Base, SAS Enterprise Guide, Microsoft Office, Dreamweaver, Data Quality, Business Objects, Data Mining, MIS, Data Cubes, Credit Operations, Financial Services, Customer Service, Agile Methodologies
Education
Adamson University 2001 — 2005
Bachelors Degree, Computer Science
Katherine Puicon Katherine Puicon's Convergys Experience August 2013 - December 2013
Job Financial Services CC for USAA
Industry Health, Wellness and Fitness
Experience
Teleperformance, USA December 2014 - Present
Convergys August 2013 - December 2013
Amway April 2013 - October 2013
SourceHOV May 2008 - September 2012
Skinworks March 2010 - November 2010
Skills
Customer Service, Spanish, Computer Proficiency, Beauty, Facials, Brazilian Waxing, Waxing, Body Care, Lashes, Manicures, Pedicures, Client/server, Beauty Industry, Health & Safety Advice
Education
Skinworks School of Advanced Skincare 2010 — 2010
Technical Diploma, Master Aesthetician/Esthetician
Salt Lake Community College 2007 — 2009
Bachelor of Arts (B.A.), General Studies
Taylorsville High School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Teleperformance, USA December 2014 - Present
Convergys August 2013 - December 2013
Amway April 2013 - October 2013
SourceHOV May 2008 - September 2012
Skinworks March 2010 - November 2010
Skills
Customer Service, Spanish, Computer Proficiency, Beauty, Facials, Brazilian Waxing, Waxing, Body Care, Lashes, Manicures, Pedicures, Client/server, Beauty Industry, Health & Safety Advice
Education
Skinworks School of Advanced Skincare 2010 — 2010
Technical Diploma, Master Aesthetician/Esthetician
Salt Lake Community College 2007 — 2009
Bachelor of Arts (B.A.), General Studies
Taylorsville High School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Mark Oliver Yu Mark Oliver Yu's Convergys Experience September 2011 - September 2012
Job Registered Physical Therapist
Industry Hospital & Health Care
Experience
Perennialinvesting.wordpress.com June 2011 - Present
Home Health Care 2013 - 2015
Home Health Care 2013 - 2015
RehabTrends, Inc. May 2011 - May 2014
Lasap Chicken and Mussels: Food and Catering Services DTI:01942827 January 2013 - January 2014
De La Salle-College of Saint Benilde September 2012 - April 2013
Convergys September 2011 - September 2012
Liberty Hall Physical Therapy Clinic, Inc. January 2011 - May 2012
University of Sto. Tomas-Apolinario Mabini Rehabilitation Center December 2010 - December 2010
United Football League March 2010 - December 2010
Skills
Injury Prevention, Rehabilitation, Management, Physical Therapy, Project Management, Marketing Strategy, Injury, Ergonomics, Occupational Health, Network Administration, Consulting, Environmental Awareness, Value Investing, Marketing, Healthcare, Sports, Networking, Business Development, Fitness
Education
A.T. Still University of Health Sciences 2014 — 2016
Doctor of Physical Therapy
New York Institute of Finance 2014 — 2015
Banking, Corporate, Finance, and Securities Law
University of Santo Tomas 2005 — 2010
Bachelor of Science, Physical Therapy
Grace Christian High School 1996 — 2005
Primary-Secondary School
Perennialinvesting.wordpress.com June 2011 - Present
Home Health Care 2013 - 2015
Home Health Care 2013 - 2015
RehabTrends, Inc. May 2011 - May 2014
Lasap Chicken and Mussels: Food and Catering Services DTI:01942827 January 2013 - January 2014
De La Salle-College of Saint Benilde September 2012 - April 2013
Convergys September 2011 - September 2012
Liberty Hall Physical Therapy Clinic, Inc. January 2011 - May 2012
University of Sto. Tomas-Apolinario Mabini Rehabilitation Center December 2010 - December 2010
United Football League March 2010 - December 2010
Skills
Injury Prevention, Rehabilitation, Management, Physical Therapy, Project Management, Marketing Strategy, Injury, Ergonomics, Occupational Health, Network Administration, Consulting, Environmental Awareness, Value Investing, Marketing, Healthcare, Sports, Networking, Business Development, Fitness
Education
A.T. Still University of Health Sciences 2014 — 2016
Doctor of Physical Therapy
New York Institute of Finance 2014 — 2015
Banking, Corporate, Finance, and Securities Law
University of Santo Tomas 2005 — 2010
Bachelor of Science, Physical Therapy
Grace Christian High School 1996 — 2005
Primary-Secondary School
Eleanor Sherry Castillo Eleanor Sherry Castillo's Convergys Experience October 2010 - January 2012
Job Freelance Photo/Video Editor
Industry Broadcast Media
Experience
Convergys October 2010 - January 2012
G. Advertising & Promotions June 2009 - December 2009
Y'dscreen TV Productions June 2004 - December 2009
TeleTech February 2009 - June 2009
Sky Cable Iloilo April 2004 - June 2008
YMCA Billiard Center April 2004 - June 2006
Sun Cellular September 2002 - March 2004
Gendiesel Philippines June 2002 - September 2003
Skills
Adobe Premier, Adobe Photoshop, Adobe Audition, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Publisher
Education
University of Iloilo 2005 — 2009
Bachelor of Laws (LLB), Law
University of St. La Salle 1997 — 2003
LIACOM - Liberal Arts & Commerce, AB Mass Communication and BSC Marketing
Assumption Iloilo 1985 — 1997
Pre-School up to High School
Convergys October 2010 - January 2012
G. Advertising & Promotions June 2009 - December 2009
Y'dscreen TV Productions June 2004 - December 2009
TeleTech February 2009 - June 2009
Sky Cable Iloilo April 2004 - June 2008
YMCA Billiard Center April 2004 - June 2006
Sun Cellular September 2002 - March 2004
Gendiesel Philippines June 2002 - September 2003
Skills
Adobe Premier, Adobe Photoshop, Adobe Audition, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Publisher
Education
University of Iloilo 2005 — 2009
Bachelor of Laws (LLB), Law
University of St. La Salle 1997 — 2003
LIACOM - Liberal Arts & Commerce, AB Mass Communication and BSC Marketing
Assumption Iloilo 1985 — 1997
Pre-School up to High School
Katherine Gunderson's Convergys Experience 1997 - 2005
Job Senior Account Representative at CommissionSoup
Industry Marketing and Advertising
Experience
CommissionSoup August 2008 - Present
Allshred Services 2006 - 2008
Convergys 1997 - 2005
Skills
SEO, Online Advertising, Online Lead Generation, Affiliate Marketing, Ad Networks, Call Centers, Call center start-up, Call Routing, Affiliate Management, Affiliate Networks, Affiliate Relations, Customer Service, Customer Service..., Help Desk Support, Training, Organizational..., Project Management, Process Improvement, Continuous Improvement, Incident Command, Employee Recognition, Standardization, Leadership Development
Education
Stewart School
CommissionSoup August 2008 - Present
Allshred Services 2006 - 2008
Convergys 1997 - 2005
Skills
SEO, Online Advertising, Online Lead Generation, Affiliate Marketing, Ad Networks, Call Centers, Call center start-up, Call Routing, Affiliate Management, Affiliate Networks, Affiliate Relations, Customer Service, Customer Service..., Help Desk Support, Training, Organizational..., Project Management, Process Improvement, Continuous Improvement, Incident Command, Employee Recognition, Standardization, Leadership Development
Education
Stewart School
Daisy Trujillo Daisy Trujillo's Convergys Experience October 2013 - May 2015
Job Experience technical support prof & customer service representative
Industry Information Technology and Services
Experience
convergys October 2013 - May 2015
aegis peoplesupport December 2010 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Strategic Planning, Team Building, Healthcare, Management, Customer Service, Sales, Outlook, Leadership, Customer Satisfaction, Training, Time Management
Education
The Family clinic inc 2008 — 2010
Nursing, Registered Nursing/Registered Nurse
University of Northern Philippines 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
convergys October 2013 - May 2015
aegis peoplesupport December 2010 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Strategic Planning, Team Building, Healthcare, Management, Customer Service, Sales, Outlook, Leadership, Customer Satisfaction, Training, Time Management
Education
The Family clinic inc 2008 — 2010
Nursing, Registered Nursing/Registered Nurse
University of Northern Philippines 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Andrea Cherry's Convergys Experience January 2010 - October 2011
Job Receptionist at Golden M Tractor
Industry Supermarkets
Experience
Golden M Tractor October 2014 - Present
Crest Foods Co., Inc. October 2014 - November 2014
Long John Silver's, LLC August 2012 - April 2014
Golden M Tractor October 2011 - November 2012
Convergys January 2010 - October 2011
Skills
Customer Service, Customer Satisfaction, Management, Hospitality, Inventory Management, Food, Food, Training, Employee Training, Restaurant Management, Food Safety, Hiring, Sales, Microsoft Excel, Microsoft Word, Teamwork
Education
Mid-Del Technology Center 2005 — 2005
Certificate Of Completion, Business Administration and Management, General
Pioneer technology center 1998 — 1998
GED, General Education Diploma
Golden M Tractor October 2014 - Present
Crest Foods Co., Inc. October 2014 - November 2014
Long John Silver's, LLC August 2012 - April 2014
Golden M Tractor October 2011 - November 2012
Convergys January 2010 - October 2011
Skills
Customer Service, Customer Satisfaction, Management, Hospitality, Inventory Management, Food, Food, Training, Employee Training, Restaurant Management, Food Safety, Hiring, Sales, Microsoft Excel, Microsoft Word, Teamwork
Education
Mid-Del Technology Center 2005 — 2005
Certificate Of Completion, Business Administration and Management, General
Pioneer technology center 1998 — 1998
GED, General Education Diploma
Omard Pate Omard Pate's Convergys Experience November 2013 - July 2014
Job It was time for a change and only I could make that happen. I write the pages to my life and I make my dreams come true.
Industry Transportation/Trucking/Railroad
Experience
Werner Enterprises February 2015 - Present
Best Buy 2013 - February 2015
Convergys November 2013 - July 2014
Best Buy July 2012 - June 2014
JPMorgan Chase January 2011 - June 2014
Xerox July 2009 - October 2010
Skills
Order Management, Inventory Management, Fleet Management, Call Centers, Data Entry, Management, Sales, Shipping, Forklift Operator, Customer Service, Document Processing, Maintenance & Repair, OSHA 10, Automotive Repair, Sales Process, Administrative..., Safety, Notary Public, Service Delivery, Equipment Installation, Housekeeping, Cooking, Food Service, Stocking, Customer Services, Supervising, Bill of Lading, Human Resources, Cpr Certified, Finance, Customer Satisfaction, Leadership, Project Management, Training, Microsoft Office, Time Management, Microsoft Excel, Event Planning, Public Speaking, PowerPoint, Strategic Planning
Education
Miller-Motte College-Fayetteville 2015 — 2015
Cerification, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
Central Piedmont Community College 2013 — 2015
Certification, Health Services/Allied Health/Health Sciences, General
Central Piedmont Community College 2012 — 2012
Certification, Notary
Shaw University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Science
Werner Enterprises February 2015 - Present
Best Buy 2013 - February 2015
Convergys November 2013 - July 2014
Best Buy July 2012 - June 2014
JPMorgan Chase January 2011 - June 2014
Xerox July 2009 - October 2010
Skills
Order Management, Inventory Management, Fleet Management, Call Centers, Data Entry, Management, Sales, Shipping, Forklift Operator, Customer Service, Document Processing, Maintenance & Repair, OSHA 10, Automotive Repair, Sales Process, Administrative..., Safety, Notary Public, Service Delivery, Equipment Installation, Housekeeping, Cooking, Food Service, Stocking, Customer Services, Supervising, Bill of Lading, Human Resources, Cpr Certified, Finance, Customer Satisfaction, Leadership, Project Management, Training, Microsoft Office, Time Management, Microsoft Excel, Event Planning, Public Speaking, PowerPoint, Strategic Planning
Education
Miller-Motte College-Fayetteville 2015 — 2015
Cerification, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
Central Piedmont Community College 2013 — 2015
Certification, Health Services/Allied Health/Health Sciences, General
Central Piedmont Community College 2012 — 2012
Certification, Notary
Shaw University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Science
Danna Patterson Danna Patterson's Convergys Experience August 2012 - March 2013
Job Experienced Customer Service Agent, Paralegal Student
Industry Consumer Services
Experience
Fred Meyer June 2013 - September 2013
Convergys August 2012 - March 2013
Walmart November 2011 - June 2012
Skills
Typing, Microsoft Office, 10 Key, Troubleshooting, Customer Service, Call Centers, Telephone Skills, Data Entry, Customer Satisfaction, Outlook, Administrative..., Access
Education
Vista College 2012 — 2015
Associates Degree, Paralegal Studies
Fred Meyer June 2013 - September 2013
Convergys August 2012 - March 2013
Walmart November 2011 - June 2012
Skills
Typing, Microsoft Office, 10 Key, Troubleshooting, Customer Service, Call Centers, Telephone Skills, Data Entry, Customer Satisfaction, Outlook, Administrative..., Access
Education
Vista College 2012 — 2015
Associates Degree, Paralegal Studies
Elena Kim Cabrera Perez Elena Kim Cabrera Perez's Convergys Experience 2005 - 2006
Job RN, PT at Rhode Island Hospital Multiple Sclerosis Center
Industry Health, Wellness and Fitness
Experience
The Neurology Foundation, Inc. March 2008 - Present
Roger Williams Medical Center July 2006 - March 2008
Convergys 2005 - 2006
AstraZeneca 2004 - 2006
Merck 2002 - 2006
Skills
Clinical Research, Clinical Trials, Healthcare, Medicine, Neurology, Customer Service
Education
University of La Salette 2001 — 2003
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Far Eastern University 1996 — 2001
Bachelor of Science (BS), Physical Therapy/Therapist
The Neurology Foundation, Inc. March 2008 - Present
Roger Williams Medical Center July 2006 - March 2008
Convergys 2005 - 2006
AstraZeneca 2004 - 2006
Merck 2002 - 2006
Skills
Clinical Research, Clinical Trials, Healthcare, Medicine, Neurology, Customer Service
Education
University of La Salette 2001 — 2003
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Far Eastern University 1996 — 2001
Bachelor of Science (BS), Physical Therapy/Therapist
Joseph Gamboa, CPhT's Convergys Experience September 2011 - October 2012
Job Pharmacy Technician at Walgreens
Industry Hospital & Health Care
Experience
Echo Salveo Specialty Pharmacy December 2014 - Present
Brazilian Waxing Center July 2013 - Present
Walgreens January 2014 - December 2014
Walgreens October 2013 - October 2013
TeleTech November 2012 - February 2013
Convergys September 2011 - October 2012
Skills
Multi Tasking, Customer Service, Writing, Critical Thinking, Medical Education, Computers, Computer Hardware, Call Centers, Retail Sales, Cashiering, Mathematics, Microsoft Office
Education
Allied Medical School 2013 — 2013
Certificate, Pharmacy Technician/Assistant
Riverside College, Bacolod City 2009 — 2010
Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Echo Salveo Specialty Pharmacy December 2014 - Present
Brazilian Waxing Center July 2013 - Present
Walgreens January 2014 - December 2014
Walgreens October 2013 - October 2013
TeleTech November 2012 - February 2013
Convergys September 2011 - October 2012
Skills
Multi Tasking, Customer Service, Writing, Critical Thinking, Medical Education, Computers, Computer Hardware, Call Centers, Retail Sales, Cashiering, Mathematics, Microsoft Office
Education
Allied Medical School 2013 — 2013
Certificate, Pharmacy Technician/Assistant
Riverside College, Bacolod City 2009 — 2010
Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Victor Hugo (Gino) Thorne JR Victor Hugo (Gino) Thorne JR's Convergys Experience May 1999 - April 2000
Job Got Work?
Industry Hospitality
Experience
Starbucks March 2007 - May 2012
Turnberry Isle February 2004 - January 2008
Suffolk Construction October 2005 - January 2007
Crystal Springs March 2001 - May 2003
Convergys May 1999 - April 2000
Skills
Customer Service, Logistics, Microsoft Word, Inventory Management, Management, Customer Satisfaction, Operations Management, Microsoft Excel, Shipping, Project admin, Personal Chef Services, Chef, Bartending, Child Care, Early Childhood..., Quality Patient Care, Construction, Food & Beverage, Food Safety
Education
Medvance Institute-Fort Lauderdale 2008 — 2011
radiologist technician (X-RAY TECH)
Art Institute of Fort Lauderdale 2003 — 2005
Culinary Arts/Chef Training
Broward College 2000 — 2003
Business Administration and Management, General
South Broward high 1992 — 1998
Basic
Starbucks March 2007 - May 2012
Turnberry Isle February 2004 - January 2008
Suffolk Construction October 2005 - January 2007
Crystal Springs March 2001 - May 2003
Convergys May 1999 - April 2000
Skills
Customer Service, Logistics, Microsoft Word, Inventory Management, Management, Customer Satisfaction, Operations Management, Microsoft Excel, Shipping, Project admin, Personal Chef Services, Chef, Bartending, Child Care, Early Childhood..., Quality Patient Care, Construction, Food & Beverage, Food Safety
Education
Medvance Institute-Fort Lauderdale 2008 — 2011
radiologist technician (X-RAY TECH)
Art Institute of Fort Lauderdale 2003 — 2005
Culinary Arts/Chef Training
Broward College 2000 — 2003
Business Administration and Management, General
South Broward high 1992 — 1998
Basic
Erica R Nelson Erica R Nelson's Convergys Experience August 2015 - Present
Job Customer Service Associate at Convergys
Industry Consumer Services
Experience
Convergys August 2015 - Present
Arise Virtual Solutions Inc. 2014 - 2014
ADP April 2007 - July 2012
Knology, Inc. March 2004 - December 2006
Skills
ADP, Payroll, Customer Satisfaction, Process Improvement, Resume Writing, Online Research, Issue Resolution, Helping Clients Succeed, Innovation, Customer Driven, Success Driven, Multi Tasking, Goal Oriented, Team Leadership, StrengthsFinder, Accountability, Morale, Client Rapport, Peer Support, 360 Feedback, SurveyMonkey, Parallel Processing, User Acceptance Testing, Manual Creation, SOP development, Open to New Ideas, Relocation, Positive Personality, Oral & Written..., Birkman Method, FPC 1, ADP Payroll, Customer Service, Call Centers, Time Management, Invoicing, FMLA, Leadership Development, Data Entry, Training, Interviews, Leadership, Onboarding, Management, New Hire Orientations
Education
Aiken Technical College 1995 — 1997
Associate of Arts and Sciences (AAS), Human Services, 3.7
Voorhees College
Voorhees College
Convergys August 2015 - Present
Arise Virtual Solutions Inc. 2014 - 2014
ADP April 2007 - July 2012
Knology, Inc. March 2004 - December 2006
Skills
ADP, Payroll, Customer Satisfaction, Process Improvement, Resume Writing, Online Research, Issue Resolution, Helping Clients Succeed, Innovation, Customer Driven, Success Driven, Multi Tasking, Goal Oriented, Team Leadership, StrengthsFinder, Accountability, Morale, Client Rapport, Peer Support, 360 Feedback, SurveyMonkey, Parallel Processing, User Acceptance Testing, Manual Creation, SOP development, Open to New Ideas, Relocation, Positive Personality, Oral & Written..., Birkman Method, FPC 1, ADP Payroll, Customer Service, Call Centers, Time Management, Invoicing, FMLA, Leadership Development, Data Entry, Training, Interviews, Leadership, Onboarding, Management, New Hire Orientations
Education
Aiken Technical College 1995 — 1997
Associate of Arts and Sciences (AAS), Human Services, 3.7
Voorhees College
Voorhees College
Charles Welch Jr Charles Welch Jr's Convergys Experience August 2009 - July 2010
Job President and CEO at Super Cheap Cpu Geek
Industry Information Technology and Services
Experience
Super Cheap Cpu Geek February 2010 - Present
W.S.I August 2013 - October 2013
McDonald's Corporation October 2012 - August 2013
Diversity Solutions April 2012 - July 2012
u.e.i college 2011 - 2012
Convergys August 2009 - July 2010
McDonald's Corporation March 2007 - February 2008
Skills
Microsoft Office, Computer Repair, Computer Hardware, Computer Maintenance, Computer Security, Customer Service, Cash Handling Experience, Staff Supervision, Management, Help Desk Support, Sales, Program Management, Operating Systems
Education
UEI 2011 — 2012
Computer Service Tech. Cetified, Computer and Information Sciences and Support Services
Remington College-Baton Rouge Campus 2010 — 2010
South Stokes Sr. High School 1998 — 2002
High School Diploma, 3.4
Super Cheap Cpu Geek February 2010 - Present
W.S.I August 2013 - October 2013
McDonald's Corporation October 2012 - August 2013
Diversity Solutions April 2012 - July 2012
u.e.i college 2011 - 2012
Convergys August 2009 - July 2010
McDonald's Corporation March 2007 - February 2008
Skills
Microsoft Office, Computer Repair, Computer Hardware, Computer Maintenance, Computer Security, Customer Service, Cash Handling Experience, Staff Supervision, Management, Help Desk Support, Sales, Program Management, Operating Systems
Education
UEI 2011 — 2012
Computer Service Tech. Cetified, Computer and Information Sciences and Support Services
Remington College-Baton Rouge Campus 2010 — 2010
South Stokes Sr. High School 1998 — 2002
High School Diploma, 3.4
Scott Tenney Scott Tenney's Convergys Experience August 2000 - April 2001
Job Teacher at Titusville Area School District
Industry Education Management
Experience
Titusville Area School District October 2007 - Present
Weyerhaeuser August 2001 - June 2003
Convergys August 2000 - April 2001
US Marines Corps June 1996 - June 2000
Skills
Teaching, Microsoft Office, Public Speaking, Research, Microsoft Excel, Sketching, PowerPoint, Microsoft Word, Mathematics, Organization, Government Filings, Industrial Safety, Office Administration, Office Management, Coaching, Supervisory Experience, Team Building, Inventory Management, Parent-Teacher..., Fundraising, Customer Service, Training, Teamwork, Time Management, Leadership, Common Core State..., Classroom, Administration, Curriculum Design, Higher Education, Curriculum Development, Staff Development, Editing, Teacher Training
Education
Edinboro University of Pennsylvania 2009 — 2012
Masters Degree, Secondary and Middle School Instruction
Clarion University of Pennsylvania 2003 — 2007
Bachelor of Science in Education, Social Studies Teacher Education, 3.4
University of Pittsburgh-Titusville 2001 — 2003
Undecided
Titusville Area School District October 2007 - Present
Weyerhaeuser August 2001 - June 2003
Convergys August 2000 - April 2001
US Marines Corps June 1996 - June 2000
Skills
Teaching, Microsoft Office, Public Speaking, Research, Microsoft Excel, Sketching, PowerPoint, Microsoft Word, Mathematics, Organization, Government Filings, Industrial Safety, Office Administration, Office Management, Coaching, Supervisory Experience, Team Building, Inventory Management, Parent-Teacher..., Fundraising, Customer Service, Training, Teamwork, Time Management, Leadership, Common Core State..., Classroom, Administration, Curriculum Design, Higher Education, Curriculum Development, Staff Development, Editing, Teacher Training
Education
Edinboro University of Pennsylvania 2009 — 2012
Masters Degree, Secondary and Middle School Instruction
Clarion University of Pennsylvania 2003 — 2007
Bachelor of Science in Education, Social Studies Teacher Education, 3.4
University of Pittsburgh-Titusville 2001 — 2003
Undecided
Kiran Potti Kiran Potti's Convergys Experience 2006 - 2009
Job Senior Product Manager HCM Solutions at Discovery Communications
Industry Information Technology and Services
Experience
Discovery Communications January 2015 - Present
Discovery Communications April 2014 - January 2015
Discovery Communications March 2009 - March 2014
Convergys 2006 - 2009
DuPont Nutrition & Health 2006 - 2009
City of Houston 2006 - 2006
Shell Oil Company 2006 - 2006
EDS 2005 - 2005
Kraft Foods Group 2005 - 2005
Cognizant Technology Solutions January 2002 - December 2004
Skills
SAP HR, ABAP, SAP ERP, SAP R/3, SAP Portal, SAP Netweaver, SAPScript, WebDynpro, ERP, IDOC, Smartforms, SAP Upgrade, SAP HR Implementations, SAP Production Support, ESS & MSS, SAP Payroll, SAP Compensation, SAP Time Management, SAP Benefits, SAP Personnel..., SAP Organizational Mgmt, SAP, ESS, Business Analysis, Employee Benefits, SAP Implementation, Personnel Management, HRIS, Payroll, IDoc, Time Management, Data Migration
Education
Alagappa University 2000 — 2002
M.Sc, Information Technology
SAP America
Smartpath LLC
pedakurapadu
Discovery Communications January 2015 - Present
Discovery Communications April 2014 - January 2015
Discovery Communications March 2009 - March 2014
Convergys 2006 - 2009
DuPont Nutrition & Health 2006 - 2009
City of Houston 2006 - 2006
Shell Oil Company 2006 - 2006
EDS 2005 - 2005
Kraft Foods Group 2005 - 2005
Cognizant Technology Solutions January 2002 - December 2004
Skills
SAP HR, ABAP, SAP ERP, SAP R/3, SAP Portal, SAP Netweaver, SAPScript, WebDynpro, ERP, IDOC, Smartforms, SAP Upgrade, SAP HR Implementations, SAP Production Support, ESS & MSS, SAP Payroll, SAP Compensation, SAP Time Management, SAP Benefits, SAP Personnel..., SAP Organizational Mgmt, SAP, ESS, Business Analysis, Employee Benefits, SAP Implementation, Personnel Management, HRIS, Payroll, IDoc, Time Management, Data Migration
Education
Alagappa University 2000 — 2002
M.Sc, Information Technology
SAP America
Smartpath LLC
pedakurapadu
Erica Council Erica Council's Convergys Experience November 2014 - April 2015
Job Customer Service Representative at Convergys
Industry Telecommunications
Experience
Convergys November 2014 - April 2015
Open Arms Residential & Community Support, Inc August 2011 - June 2014
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Troubleshooting, Customer Experience, Process Improvement, Training, Healthcare, Outlook, Leadership
Education
Miller-Motte College-Wilmington 2013 — 2014
Associates, Health Information/Medical Records Administration/Administrator
Miller-Motte College-Greenville 2010 — 2012
Certificate, Medical Office Assistant/Specialist
Roanoke High School 2002 — 2006
High school diploma
Convergys November 2014 - April 2015
Open Arms Residential & Community Support, Inc August 2011 - June 2014
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Troubleshooting, Customer Experience, Process Improvement, Training, Healthcare, Outlook, Leadership
Education
Miller-Motte College-Wilmington 2013 — 2014
Associates, Health Information/Medical Records Administration/Administrator
Miller-Motte College-Greenville 2010 — 2012
Certificate, Medical Office Assistant/Specialist
Roanoke High School 2002 — 2006
High school diploma
Amanda Goodell Amanda Goodell's Convergys Experience May 2012 - June 2014
Job Collections & Financial Specialist at AT&T
Industry Telecommunications
Experience
AT&T June 2014 - Present
Convergys May 2012 - June 2014
Core Pipe Products May 2006 - May 2011
Skills
Self-Motivated Problem..., Driven By Results, Typing, Computer Proficient..., Organizational...
Education
Seminole State College of Florida 2011 — 2014
Associate of Arts (A.A.), Social Work
AT&T June 2014 - Present
Convergys May 2012 - June 2014
Core Pipe Products May 2006 - May 2011
Skills
Self-Motivated Problem..., Driven By Results, Typing, Computer Proficient..., Organizational...
Education
Seminole State College of Florida 2011 — 2014
Associate of Arts (A.A.), Social Work
Beth Clarkson Beth Clarkson's Convergys Experience August 2007 - September 2009
Job Director of Customer Care at Masco Cabinetry
Industry Building Materials
Experience
Masco Cabinetry September 2009 - Present
Convergys August 2007 - September 2009
Contact Centers January 2006 - September 2006
VW and Audi Customer CARE Center December 1999 - January 2006
GM Dealer Business Center January 1999 - December 1999
EDS February 1985 - December 1999
GM OnStar Center March 1997 - January 1999
HP Enterprise Services 1985 - 1999
EDS Customer Solutions Division September 1995 - March 1997
EDS Customer Service Technologies Division February 1985 - January 1993
Skills
Call Center, Customer Satisfaction, CRM, Performance Management, Team Leadership, Leadership, Training, Business Analysis, Project Management, Strategic Planning, Outsourcing, Contract Negotiation, Sales Operations, Contact Centers, Budgets, Customer Service, Sales, Customer Retention, Human Resources, Business Planning, Analysis, Business Process..., Call Centers, Process Improvement, Program Management, Cross-functional Team..., Business Process, Business Process..., Management, Team Building, Strategy, Cross Functional Team..., Vendor Management, Operations Management, Forecasting, Selling
Education
Adrian College 1980 — 1984
Bachelor of Arts (B.A.)
Adrian College 1980 — 1984
Bachelors of Arts
Masco Cabinetry September 2009 - Present
Convergys August 2007 - September 2009
Contact Centers January 2006 - September 2006
VW and Audi Customer CARE Center December 1999 - January 2006
GM Dealer Business Center January 1999 - December 1999
EDS February 1985 - December 1999
GM OnStar Center March 1997 - January 1999
HP Enterprise Services 1985 - 1999
EDS Customer Solutions Division September 1995 - March 1997
EDS Customer Service Technologies Division February 1985 - January 1993
Skills
Call Center, Customer Satisfaction, CRM, Performance Management, Team Leadership, Leadership, Training, Business Analysis, Project Management, Strategic Planning, Outsourcing, Contract Negotiation, Sales Operations, Contact Centers, Budgets, Customer Service, Sales, Customer Retention, Human Resources, Business Planning, Analysis, Business Process..., Call Centers, Process Improvement, Program Management, Cross-functional Team..., Business Process, Business Process..., Management, Team Building, Strategy, Cross Functional Team..., Vendor Management, Operations Management, Forecasting, Selling
Education
Adrian College 1980 — 1984
Bachelor of Arts (B.A.)
Adrian College 1980 — 1984
Bachelors of Arts
Arabia Pryor-Boykin Arabia Pryor-Boykin's Convergys Experience July 2012 - December 2012
Job English Teacher at Carrot Global Inc.
Industry Education Management
Experience
Carrot English Inc. May 2013 - Present
Convergys July 2012 - December 2012
Macy's November 2011 - August 2012
The Brain Trainer April 2007 - August 2012
UNC Charlotte August 2008 - December 2010
US Census Bureau May 2010 - August 2010
UNC Charlotte August 2007 - May 2008
Bath & Body Works October 2006 - January 2007
North Carolina A&T State University August 2002 - May 2006
Skills
Teaching, Tutoring, Teaching Adults, College Teaching, University Teaching, Peer Tutoring, Academic Tutoring, Communication Training, Training Delivery, Training, Customer Service, Customer Satisfaction, Customer Oriented, Call Center, Microsoft Office, Creative Writing, Product Development, Telephone Reception, Customer Support, Customer Engagement, Administrative..., Organization, Call Centers, Telephone Skills, Higher Education, Public Speaking, PowerPoint, Editing, Leadership, Event Planning, Interviews, Research, Writing
Education
North Carolina A&T State University 2002 — 2006
B.A., Professional English, 3.9
Омский Государственный Университет (ОмГУ) / Omsk State University (OSU) 2004 — 2004
University of North Carolina at Charlotte
Master of Arts (M.A.), English
Carrot English Inc. May 2013 - Present
Convergys July 2012 - December 2012
Macy's November 2011 - August 2012
The Brain Trainer April 2007 - August 2012
UNC Charlotte August 2008 - December 2010
US Census Bureau May 2010 - August 2010
UNC Charlotte August 2007 - May 2008
Bath & Body Works October 2006 - January 2007
North Carolina A&T State University August 2002 - May 2006
Skills
Teaching, Tutoring, Teaching Adults, College Teaching, University Teaching, Peer Tutoring, Academic Tutoring, Communication Training, Training Delivery, Training, Customer Service, Customer Satisfaction, Customer Oriented, Call Center, Microsoft Office, Creative Writing, Product Development, Telephone Reception, Customer Support, Customer Engagement, Administrative..., Organization, Call Centers, Telephone Skills, Higher Education, Public Speaking, PowerPoint, Editing, Leadership, Event Planning, Interviews, Research, Writing
Education
North Carolina A&T State University 2002 — 2006
B.A., Professional English, 3.9
Омский Государственный Университет (ОмГУ) / Omsk State University (OSU) 2004 — 2004
University of North Carolina at Charlotte
Master of Arts (M.A.), English
Jennifer Larsen Jennifer Larsen's Convergys Experience August 2013 - February 2014
Job Technical Support Analyst at Harris Recording Solutions, Division of Harris Computer Systems
Industry Telecommunications
Experience
Harris Recording Solutions February 2014 - Present
Convergys August 2013 - February 2014
Convergys February 2012 - February 2014
Convergys February 2011 - February 2014
Outsource, Inc. January 2010 - October 2010
Lot Builders Association May 2005 - July 2006
DEX Imaging April 2003 - May 2004
Work Oriented Rehabilitation Center May 2002 - April 2003
Siemens Westinghouse Power Corporation December 1999 - September 2001
CDI Managed Staffing Services August 1999 - November 1999
Skills
PMP, Project Delivery, Transition Management, Resource Management, Service Delivery, Management, Program Management, Vendor Management, Telecommunications, Project Management, Managed Services, Process Improvement, Team Leadership, Call Centers, Sales, Sales Operations, Project Planning, Troubleshooting, Customer Service, Training, Leadership, Human Resources, CRM, Time Management, Marketing, Analysis, Sales Management, Budgets, Account Management, Customer Satisfaction, New Business Development, Networking, Team Management, Mobile Devices, Cross-functional Team..., Outsourcing, Customer Experience
Education
Albertus Magnus College 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
Harris Recording Solutions February 2014 - Present
Convergys August 2013 - February 2014
Convergys February 2012 - February 2014
Convergys February 2011 - February 2014
Outsource, Inc. January 2010 - October 2010
Lot Builders Association May 2005 - July 2006
DEX Imaging April 2003 - May 2004
Work Oriented Rehabilitation Center May 2002 - April 2003
Siemens Westinghouse Power Corporation December 1999 - September 2001
CDI Managed Staffing Services August 1999 - November 1999
Skills
PMP, Project Delivery, Transition Management, Resource Management, Service Delivery, Management, Program Management, Vendor Management, Telecommunications, Project Management, Managed Services, Process Improvement, Team Leadership, Call Centers, Sales, Sales Operations, Project Planning, Troubleshooting, Customer Service, Training, Leadership, Human Resources, CRM, Time Management, Marketing, Analysis, Sales Management, Budgets, Account Management, Customer Satisfaction, New Business Development, Networking, Team Management, Mobile Devices, Cross-functional Team..., Outsourcing, Customer Experience
Education
Albertus Magnus College 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
Kathy Glandorf Kathy Glandorf's Convergys Experience 2010 - Present
Job Market Research Consultant, Focus Group and IDI Moderator, Qual Report Writer, User Experience, CPS Facilitator
Industry Market Research
Experience
Convergys 2010 - Present
Scarlet Kats December 2006 - Present
QRCA Co-Chair 2011 - 2013
QRCA 2012 Annual Conference 2012 - 2012
Incites 2011 - 2012
West Chester Chamber Alliance 2011 - 2011
RDI Marketing Services 1991 - 1993
Merrell Dow Pharmaceuticals 1984 - 1988
Skills
Qualitative Market..., Consumer Insights, Focus Groups, Excel, PowerPoint, Writing, Word, Market Research, Qualitative Research, Consumer Behavior, Retail, Report Writing, Moderating, Online Research, Customer Insight, Research, Marketing Research, Consumer Behaviour, Brand Equity, Primary Research, Quantitative Research, Competitive Intelligence, Segmentation, Marketing Strategy
Education
Xavier University - Williams College of Business 1988 — 1990
MBA, Marketing and Finance
Adelphi University 1975 — 1979
BS, Biology Major
Convergys 2010 - Present
Scarlet Kats December 2006 - Present
QRCA Co-Chair 2011 - 2013
QRCA 2012 Annual Conference 2012 - 2012
Incites 2011 - 2012
West Chester Chamber Alliance 2011 - 2011
RDI Marketing Services 1991 - 1993
Merrell Dow Pharmaceuticals 1984 - 1988
Skills
Qualitative Market..., Consumer Insights, Focus Groups, Excel, PowerPoint, Writing, Word, Market Research, Qualitative Research, Consumer Behavior, Retail, Report Writing, Moderating, Online Research, Customer Insight, Research, Marketing Research, Consumer Behaviour, Brand Equity, Primary Research, Quantitative Research, Competitive Intelligence, Segmentation, Marketing Strategy
Education
Xavier University - Williams College of Business 1988 — 1990
MBA, Marketing and Finance
Adelphi University 1975 — 1979
BS, Biology Major
Colleen Dupuis Colleen Dupuis's Convergys Experience November 2010 - December 2010
Job Accounts Payable
Industry Accounting
Experience
CLINICAL THERAPY ASSOCIATES April 2011 - Present
Convergys November 2010 - December 2010
Fiserv December 2009 - June 2010
Guida's Milk & Ice Cream April 2007 - January 2008
PURITAN FURNITURE July 2005 - October 2006
MORTGAGE LENDERS NETWORK USA, INC August 2002 - May 2004
Skills
Accounts Payable, Accounts Receivable, Outstanding Customer...
Education
Albertus Magnus College 1997 — 1999
Associate degree, Business Management
CLINICAL THERAPY ASSOCIATES April 2011 - Present
Convergys November 2010 - December 2010
Fiserv December 2009 - June 2010
Guida's Milk & Ice Cream April 2007 - January 2008
PURITAN FURNITURE July 2005 - October 2006
MORTGAGE LENDERS NETWORK USA, INC August 2002 - May 2004
Skills
Accounts Payable, Accounts Receivable, Outstanding Customer...
Education
Albertus Magnus College 1997 — 1999
Associate degree, Business Management
Rebecca Lindsay Rebecca Lindsay's Convergys Experience October 2002 - August 2004
Job Photographer at Becca Lin Photography
Industry Medical Practice
Experience
Becca Lin Photography January 2008 - Present
Dr. W. Chapman Lindsay DPM September 2004 - Present
Convergys October 2002 - August 2004
Skills
Photography, Microsoft Office, Microsoft Word, PowerPoint, Photoshop, Microsoft Excel, Social Media, Customer Service, Public Relations, Teaching, Lightroom, Illustrator, InDesign, Microsoft Access, Photography Production, Strobe Lighting
Education
Academy of Art University 2011 — 2015
Associate of Arts (AA), Photography
Ohlone College
Becca Lin Photography January 2008 - Present
Dr. W. Chapman Lindsay DPM September 2004 - Present
Convergys October 2002 - August 2004
Skills
Photography, Microsoft Office, Microsoft Word, PowerPoint, Photoshop, Microsoft Excel, Social Media, Customer Service, Public Relations, Teaching, Lightroom, Illustrator, InDesign, Microsoft Access, Photography Production, Strobe Lighting
Education
Academy of Art University 2011 — 2015
Associate of Arts (AA), Photography
Ohlone College
Margaret McArthur Margaret McArthur's Convergys Experience 2011 - 2012
Job Experienced Self Starter
Industry Hospital & Health Care
Experience
Convergys 2011 - 2012
Versatile Sash 2009 - 2011
Office Max January 2006 - 2009
Belaman LLC2008 January 2008 - August 2008
Copy Mat May 2007 - November 2007
Terry's Pharmacy2005 April 2005 - August 2006
Skills
Windows Server, Troubleshooting, QuickBooks, Inventory Management, Management, Time Management, Account Management, Customer Service
Education
Newbridge College-Santa Ana 2013 — 2013
Pharmacy Technician/Assistant, 3.9
Western Washington University 1999 — 2004
BA, General Studies
Newbridge College-Santa Ana
Convergys 2011 - 2012
Versatile Sash 2009 - 2011
Office Max January 2006 - 2009
Belaman LLC2008 January 2008 - August 2008
Copy Mat May 2007 - November 2007
Terry's Pharmacy2005 April 2005 - August 2006
Skills
Windows Server, Troubleshooting, QuickBooks, Inventory Management, Management, Time Management, Account Management, Customer Service
Education
Newbridge College-Santa Ana 2013 — 2013
Pharmacy Technician/Assistant, 3.9
Western Washington University 1999 — 2004
BA, General Studies
Newbridge College-Santa Ana
Lorenzo Torrez Ph.D.'s Convergys Experience 2005 - 2005
Job Research and Intelligence at Microsoft
Industry Consumer Electronics
Experience
Microsoft March 2014 - Present
Microsoft February 2012 - March 2014
Microsoft April 2010 - February 2012
Microsoft (Excell) November 2009 - April 2010
Alaska Airlines August 2009 - December 2009
Microsoft (Volt) June 2008 - August 2009
Micosoft (Volt) February 2007 - February 2008
Microsoft (Volt) August 2005 - August 2006
Convergys 2005 - 2005
University of Central Florida 2000 - 2005
Skills
Heuristic Evaluation, Ethnography, User-centered Design, User Research, Usability Testing, Contextual Inquiry, User Experience, Task Analysis, Human Factors, Research Design, Usability, Interaction Design, Human Computer..., Experimental Design, Cognitive Psychology, User Interface Design, User Experience Design, Information Architecture, E-commerce, Focus Groups, User Interface, Mobile Devices
Education
University of Central Florida 2000 — 2007
Ph.D, Applied Experimental Human Factors Psychology
University of Central Florida 2000 — 2007
M.S., Human Factors
Adams State University 1996 — 2000
B.A., Experimental Psychology
Microsoft March 2014 - Present
Microsoft February 2012 - March 2014
Microsoft April 2010 - February 2012
Microsoft (Excell) November 2009 - April 2010
Alaska Airlines August 2009 - December 2009
Microsoft (Volt) June 2008 - August 2009
Micosoft (Volt) February 2007 - February 2008
Microsoft (Volt) August 2005 - August 2006
Convergys 2005 - 2005
University of Central Florida 2000 - 2005
Skills
Heuristic Evaluation, Ethnography, User-centered Design, User Research, Usability Testing, Contextual Inquiry, User Experience, Task Analysis, Human Factors, Research Design, Usability, Interaction Design, Human Computer..., Experimental Design, Cognitive Psychology, User Interface Design, User Experience Design, Information Architecture, E-commerce, Focus Groups, User Interface, Mobile Devices
Education
University of Central Florida 2000 — 2007
Ph.D, Applied Experimental Human Factors Psychology
University of Central Florida 2000 — 2007
M.S., Human Factors
Adams State University 1996 — 2000
B.A., Experimental Psychology
Shiela St. Clair's Convergys Experience October 2008 - 2009
Job Medical Assistant
Industry Hospital & Health Care
Experience
Sutter Health July 2015 - Present
Family Health Group, CENT August 2014 - February 2015
Pain Treatment Centers February 2013 - August 2014
Williamson Medical Center June 2012 - June 2013
Spectrum Pain Clinics Inc February 2012 - March 2012
Macy's March 2011 - August 2011
Convergys October 2008 - 2009
Skills
Patient Intake, Vitals, Injections, Phlebotomy, Microsoft Office, Medisoft, Allscripts, Misys, Practice Fusion, Charting, Filing, Electronic Filing, Reception, Spring Charts, EHR, Patient Registration, Appointment Scheduling, Collections, Medical Billing, Medical Coding, Venipuncture, Aseptic Technique, Drug Administration, Basic Lab Procedures, Catheters, Wound Care, Urinalysis, Pap Smear Prep, Drug Testing, EKG, ECG, Spirometry, Software Documentation, Adobe Acrobat, Medical Terminology, Outlook, Photoshop, Administrative..., Customer Service, HIPAA, Cpr Certified, Healthcare, PowerPoint, Microsoft Word, EMR, Medical Records, Hospitals, Internet Explorer, eClinical Works
Education
Remington College-Nashville Campus 2011 — 2012
Medical Assisting, Medical Assistant
Holy Cross of Davao College 2000 — 2003
Three Years Towards Bachelor in Secondary Education, English
Mati National Comprehensive High School 1996 — 2000
High School Diploma
Sutter Health July 2015 - Present
Family Health Group, CENT August 2014 - February 2015
Pain Treatment Centers February 2013 - August 2014
Williamson Medical Center June 2012 - June 2013
Spectrum Pain Clinics Inc February 2012 - March 2012
Macy's March 2011 - August 2011
Convergys October 2008 - 2009
Skills
Patient Intake, Vitals, Injections, Phlebotomy, Microsoft Office, Medisoft, Allscripts, Misys, Practice Fusion, Charting, Filing, Electronic Filing, Reception, Spring Charts, EHR, Patient Registration, Appointment Scheduling, Collections, Medical Billing, Medical Coding, Venipuncture, Aseptic Technique, Drug Administration, Basic Lab Procedures, Catheters, Wound Care, Urinalysis, Pap Smear Prep, Drug Testing, EKG, ECG, Spirometry, Software Documentation, Adobe Acrobat, Medical Terminology, Outlook, Photoshop, Administrative..., Customer Service, HIPAA, Cpr Certified, Healthcare, PowerPoint, Microsoft Word, EMR, Medical Records, Hospitals, Internet Explorer, eClinical Works
Education
Remington College-Nashville Campus 2011 — 2012
Medical Assisting, Medical Assistant
Holy Cross of Davao College 2000 — 2003
Three Years Towards Bachelor in Secondary Education, English
Mati National Comprehensive High School 1996 — 2000
High School Diploma
Seamus Corrigan's Convergys Experience July 2014 - September 2014
Job TEFL Qualified English Language Teacher in Bratislava, Slovakia
Industry Higher Education
Experience
Freelance/ Self-Employed August 2015 - Present
Empire Language School SK September 2014 - Present
Convergys July 2014 - September 2014
Constantine the Philosopher University February 2014 - April 2014
Erasmus Student Network February 2014 - April 2014
Dunnes Stores March 2008 - February 2013
Holy Child Primary School March 2008 - March 2008
Smyths Toys Superstores September 2007 - December 2007
Skills
Teaching English as a..., Teaching English as a..., Financial English, Business English, Legal English, Communication Skills, English for Specific..., English Communication..., General English, Organizational..., Oral & Written..., New Client Acquisitions, Client retention, Lesson Planning, Lecturing, Team Leadership, Presentations, PowerPoint, SPSS, Public Speaking, Microsoft Office, Microsoft Word, Qualitative Research, Quantitative Research, Customer Service, Customer Support, Customer Experience, Customer Satisfaction, Time Management, Enthusiasm to learn, Motivation, Teaching, Internet, English Teaching, Sales Operations
Education
St Mary's University College, Queen's University Belfast 2011 — 2014
Bachelor's Degree
Constantine the Philosopher University, Nitra, Slovakia 2013 — 2013
ERASMUS PROGRAMME
St. Mary's C.B.G.S, Belfast, United Kingdom 2002 — 2009
G.C.S.E and A-Level
Freelance/ Self-Employed August 2015 - Present
Empire Language School SK September 2014 - Present
Convergys July 2014 - September 2014
Constantine the Philosopher University February 2014 - April 2014
Erasmus Student Network February 2014 - April 2014
Dunnes Stores March 2008 - February 2013
Holy Child Primary School March 2008 - March 2008
Smyths Toys Superstores September 2007 - December 2007
Skills
Teaching English as a..., Teaching English as a..., Financial English, Business English, Legal English, Communication Skills, English for Specific..., English Communication..., General English, Organizational..., Oral & Written..., New Client Acquisitions, Client retention, Lesson Planning, Lecturing, Team Leadership, Presentations, PowerPoint, SPSS, Public Speaking, Microsoft Office, Microsoft Word, Qualitative Research, Quantitative Research, Customer Service, Customer Support, Customer Experience, Customer Satisfaction, Time Management, Enthusiasm to learn, Motivation, Teaching, Internet, English Teaching, Sales Operations
Education
St Mary's University College, Queen's University Belfast 2011 — 2014
Bachelor's Degree
Constantine the Philosopher University, Nitra, Slovakia 2013 — 2013
ERASMUS PROGRAMME
St. Mary's C.B.G.S, Belfast, United Kingdom 2002 — 2009
G.C.S.E and A-Level
Elise Coleman Elise Coleman's Convergys Experience May 2008 - February 2009
Job Experienced Professional
Industry Hospital & Health Care
Experience
Right At Home 2011 - 2013
Glendale Realty June 2009 - August 2012
Caregiver May 2010 - July 2011
Convergys May 2008 - February 2009
Walmart September 2008 - January 2009
Childcare Services March 2006 - May 2008
Qualified Staffing March 2007 - September 2007
AutoZone August 2005 - September 2006
Burger King Corporation January 2003 - August 2005
Skills
Sales Management, Sales, Customer Service, Telecommunications, Property Management, Leasing, Call Centers, Restaurant Management, Healthcare, Elder Care, Hospice, Light Industrial, Factory, Manufacturing, Assembler, Retail, Retail Sales, Direct Patient Care, Quality Patient Care, Medical Records, Machine Operation, Rental Management, Rent Collection, Cash Management, Cashiering, Clerical, Office Management, Office Administration, Administrative..., Multi Tasking, Janitorial, Cleaning, Building Maintenance, Grounds Management, Automotive Parts, Production Support, Hospitality, Childcare, Cooking, dietary aide, Meals
Education
Mott Community College
Communications Technology/Technician
Oakland Community College
Allied Health and Medical Assisting Services
Regency Beauty Institute
Troy University
Business Administration and Management, General
Right At Home 2011 - 2013
Glendale Realty June 2009 - August 2012
Caregiver May 2010 - July 2011
Convergys May 2008 - February 2009
Walmart September 2008 - January 2009
Childcare Services March 2006 - May 2008
Qualified Staffing March 2007 - September 2007
AutoZone August 2005 - September 2006
Burger King Corporation January 2003 - August 2005
Skills
Sales Management, Sales, Customer Service, Telecommunications, Property Management, Leasing, Call Centers, Restaurant Management, Healthcare, Elder Care, Hospice, Light Industrial, Factory, Manufacturing, Assembler, Retail, Retail Sales, Direct Patient Care, Quality Patient Care, Medical Records, Machine Operation, Rental Management, Rent Collection, Cash Management, Cashiering, Clerical, Office Management, Office Administration, Administrative..., Multi Tasking, Janitorial, Cleaning, Building Maintenance, Grounds Management, Automotive Parts, Production Support, Hospitality, Childcare, Cooking, dietary aide, Meals
Education
Mott Community College
Communications Technology/Technician
Oakland Community College
Allied Health and Medical Assisting Services
Regency Beauty Institute
Troy University
Business Administration and Management, General
Devashree Chakrabarti's Convergys Experience May 2004 - August 2006
Job Graduate Student at W.P. Carey School of Business | Business Analytics
Industry Management Consulting
Experience
Cisco Systems India (Pvt) Ltd February 2012 - November 2014
Cisco Systems India (Pvt) Ltd March 2009 - February 2012
Aricent September 2006 - February 2009
Convergys May 2004 - August 2006
Bharat Electronics July 2002 - December 2003
Skills
Network Security, Business Process, Business Process..., Program Management, Building Relationships, Operations Management, Cisco Technologies, Vendor Management, Data Center, ITIL, Telecommunications, Cloud Computing, Switches, Networking, CCNA, Service Delivery, Routing, TCP/IP, Cisco IOS, Business Analysis, Business Development
Education
Netaji Subhas Institute of Technology 1998 — 2002
Bachelor of Engineering (B.E.), Instrumentation and Control Engineering
Vivekanand School 1984 — 1998
Cisco Systems India (Pvt) Ltd February 2012 - November 2014
Cisco Systems India (Pvt) Ltd March 2009 - February 2012
Aricent September 2006 - February 2009
Convergys May 2004 - August 2006
Bharat Electronics July 2002 - December 2003
Skills
Network Security, Business Process, Business Process..., Program Management, Building Relationships, Operations Management, Cisco Technologies, Vendor Management, Data Center, ITIL, Telecommunications, Cloud Computing, Switches, Networking, CCNA, Service Delivery, Routing, TCP/IP, Cisco IOS, Business Analysis, Business Development
Education
Netaji Subhas Institute of Technology 1998 — 2002
Bachelor of Engineering (B.E.), Instrumentation and Control Engineering
Vivekanand School 1984 — 1998
Kaleshia McElveen Kaleshia McElveen's Convergys Experience June 2007 - November 2008
Job Teacher at Grandmas House
Industry Higher Education
Experience
Grandmas House October 2012 - Present
Little Heroes Academy August 2010 - July 2012
Convergys June 2007 - November 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Business Communications, Personal Development, Medisoft, Outlook
Education
Brown Mackie Hopkinsville KY 2012 — 2013
Associate's degree, Medical/Clinical Assistant
Tennessee Technology Center at Dickson 2009 — 2010
Diploma, Health and Medical Administrative Services
Grandmas House October 2012 - Present
Little Heroes Academy August 2010 - July 2012
Convergys June 2007 - November 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Business Communications, Personal Development, Medisoft, Outlook
Education
Brown Mackie Hopkinsville KY 2012 — 2013
Associate's degree, Medical/Clinical Assistant
Tennessee Technology Center at Dickson 2009 — 2010
Diploma, Health and Medical Administrative Services
Venkat Pamulapati Venkat Pamulapati's Convergys Experience October 2005 - June 2010
Job It consultant at Northgate Arinso
Industry Information Services
Experience
Northgate Arinso June 2010 - Present
Convergys October 2005 - June 2010
Convergys, Jacksonville, FL 2005 - 2010
Compuware Corporation February 2001 - October 2005
Compuware 2001 - 2005
AT&T Wireless July 2000 - January 2001
Vail Resorts January 2000 - June 2000
CSX Transportation January 1998 - January 2000
Skills
Business Process, ERP, Oracle, PeopleCode, PeopleSoft
Education
Walsh College of Accountancy and Business Administration 2002 — 2004
MS, BIT - Business Information Technology
Nagarjuna University
B.Tech, Electronics and Communications
Northgate Arinso June 2010 - Present
Convergys October 2005 - June 2010
Convergys, Jacksonville, FL 2005 - 2010
Compuware Corporation February 2001 - October 2005
Compuware 2001 - 2005
AT&T Wireless July 2000 - January 2001
Vail Resorts January 2000 - June 2000
CSX Transportation January 1998 - January 2000
Skills
Business Process, ERP, Oracle, PeopleCode, PeopleSoft
Education
Walsh College of Accountancy and Business Administration 2002 — 2004
MS, BIT - Business Information Technology
Nagarjuna University
B.Tech, Electronics and Communications
John Eric Tiongson John Eric Tiongson's Convergys Experience June 2010 - December 2010
Job Quality Performance, Reports and Systems Analysis Professional
Industry Information Technology and Services
Experience
General Dynamics Information Technology November 2013 - Present
Vangent, Inc. May 2012 - November 2013
JPMorgan Chase September 2011 - October 2011
Convergys June 2010 - December 2010
Convergys June 2007 - June 2010
Skills
Process Improvement, Quality Management, Quality Assurance, Operations Management, Six Sigma, Systems Analysis, Web Development, NICE, Report Writing, Project Implementation, Call Centers, Software Documentation, SharePoint, Business Analysis, Databases, Business Process..., Technical Support, Technical Documentation, Software Project..., Business Intelligence
Education
University of Iowa 2015 — 2016
Master of Computer Science, Software Engineering
University of Louisville 2013 — 2013
Bachelor's degree, Computer Engineering
STI e-College Southwoods 2008 — 2009
Bachelor's, Computer Science
General Dynamics Information Technology November 2013 - Present
Vangent, Inc. May 2012 - November 2013
JPMorgan Chase September 2011 - October 2011
Convergys June 2010 - December 2010
Convergys June 2007 - June 2010
Skills
Process Improvement, Quality Management, Quality Assurance, Operations Management, Six Sigma, Systems Analysis, Web Development, NICE, Report Writing, Project Implementation, Call Centers, Software Documentation, SharePoint, Business Analysis, Databases, Business Process..., Technical Support, Technical Documentation, Software Project..., Business Intelligence
Education
University of Iowa 2015 — 2016
Master of Computer Science, Software Engineering
University of Louisville 2013 — 2013
Bachelor's degree, Computer Engineering
STI e-College Southwoods 2008 — 2009
Bachelor's, Computer Science
Ahmed Refky Ahmed Refky's Convergys Experience February 2011 - March 2011
Job Managing Partner at Planovate
Industry Management Consulting
Experience
Planovate April 2012 - Present
Nutri Selections April 2013 - April 2015
Convergys February 2011 - March 2011
Xceed August 2007 - January 2011
Xceed Professional Services April 2006 - September 2008
Xceed March 2003 - July 2007
Xceed January 2002 - February 2003
ABB January 2000 - December 2001
ABB January 1998 - December 1999
ABB June 1993 - December 1997
Skills
Program Management, BPO, Start-ups, P&L Management, Strategy, IT Management, CRM, Mergers, Business Development, Organizational..., Outsourcing, Sales & Marketing..., Call Center, Management, Team Building, Telecommunications, Mergers & Acquisitions, Call Centers, IT Service Management, Service Delivery, Sales, Process Improvement, Leadership, Operations Management, Project Management, Business Analysis, Customer Experience, Team Management, Vendor Management, Team Leadership, Human Resources, Performance Management, Offshoring, Workforce Management, Analysis, Strategic Planning, Executive Management, Business Planning, Customer Satisfaction, Business Transformation, Project Planning, Contact Centers, Business Strategy, Budgets, Business Process, Negotiation, ERP, Business Process..., Change Management, Contract Negotiation
Education
IMD Business School 2006 — 2006
Orchestrating Winning Performance
IMD (International Institute for Management Development) - Business Programs 2000 — 2001
“Transforming the Information Capabilities in the new ABB”
Ain Shams University
Bachelor of Science, Computer & Automatic Control
English Mission (Salam College)
High School Diploma, High School Diploma
Planovate April 2012 - Present
Nutri Selections April 2013 - April 2015
Convergys February 2011 - March 2011
Xceed August 2007 - January 2011
Xceed Professional Services April 2006 - September 2008
Xceed March 2003 - July 2007
Xceed January 2002 - February 2003
ABB January 2000 - December 2001
ABB January 1998 - December 1999
ABB June 1993 - December 1997
Skills
Program Management, BPO, Start-ups, P&L Management, Strategy, IT Management, CRM, Mergers, Business Development, Organizational..., Outsourcing, Sales & Marketing..., Call Center, Management, Team Building, Telecommunications, Mergers & Acquisitions, Call Centers, IT Service Management, Service Delivery, Sales, Process Improvement, Leadership, Operations Management, Project Management, Business Analysis, Customer Experience, Team Management, Vendor Management, Team Leadership, Human Resources, Performance Management, Offshoring, Workforce Management, Analysis, Strategic Planning, Executive Management, Business Planning, Customer Satisfaction, Business Transformation, Project Planning, Contact Centers, Business Strategy, Budgets, Business Process, Negotiation, ERP, Business Process..., Change Management, Contract Negotiation
Education
IMD Business School 2006 — 2006
Orchestrating Winning Performance
IMD (International Institute for Management Development) - Business Programs 2000 — 2001
“Transforming the Information Capabilities in the new ABB”
Ain Shams University
Bachelor of Science, Computer & Automatic Control
English Mission (Salam College)
High School Diploma, High School Diploma
Sthitaprajna Sahoo Sthitaprajna Sahoo's Convergys Experience December 2006 - May 2011
Job Data Architect at Capital One
Industry Information Technology and Services
Experience
Capital One June 2015 - Present
Cognizant Technology Solutions November 2014 - April 2015
SumTotal Systems April 2012 - October 2014
Computer Sciences Corporation May 2011 - April 2012
Convergys December 2006 - May 2011
Skills
DB2, Big Data, COBOL, Software Development, JCL, Hadoop, Requirements Analysis, VSAM, Mainframe, Unix Shell Scripting, SDLC, Hive, Solution Architecture, Java, ETL, Unix, IMS DB/DC, Python, Data Modeling, Software Project..., MapReduce, Apache Pig, Sqoop, Oozie, Flume, R, MongoDB, Shell Scripting, Requirements Gathering, Machine Learning, PL/I, ITIL v3 Foundations..., IBM Mainframe, JIRA, Natural Language..., Data Analysis, Django, Statistical Modeling, Data Visualization, Linear Models, Gephi, Apache Spark, HBase, ElasticSearch, Apache Storm
Education
North Orissa University 2002 — 2006
BTECH, Electrical Engg, 83%
B.J.B College 1999 — 2001
Science, Physics, Chemistry, Mathematics
Capital One June 2015 - Present
Cognizant Technology Solutions November 2014 - April 2015
SumTotal Systems April 2012 - October 2014
Computer Sciences Corporation May 2011 - April 2012
Convergys December 2006 - May 2011
Skills
DB2, Big Data, COBOL, Software Development, JCL, Hadoop, Requirements Analysis, VSAM, Mainframe, Unix Shell Scripting, SDLC, Hive, Solution Architecture, Java, ETL, Unix, IMS DB/DC, Python, Data Modeling, Software Project..., MapReduce, Apache Pig, Sqoop, Oozie, Flume, R, MongoDB, Shell Scripting, Requirements Gathering, Machine Learning, PL/I, ITIL v3 Foundations..., IBM Mainframe, JIRA, Natural Language..., Data Analysis, Django, Statistical Modeling, Data Visualization, Linear Models, Gephi, Apache Spark, HBase, ElasticSearch, Apache Storm
Education
North Orissa University 2002 — 2006
BTECH, Electrical Engg, 83%
B.J.B College 1999 — 2001
Science, Physics, Chemistry, Mathematics
Srinivas Kandula Srinivas Kandula's Convergys Experience 2006 - 2007
Job Engineer at Shodogg
Industry Information Technology and Services
Experience
Shodogg September 2014 - Present
Tolven Inc September 2011 - September 2014
WebMD September 2010 - September 2011
Gartner March 2010 - November 2010
Starwood Hotels April 2007 - February 2010
Starwood Hotels & Resorts Worldwide Inc., 2007 - February 2010
Convergys 2006 - 2007
Virtusa 2003 - 2007
Skills
Spring, Struts, JDBC, JSP, Servlets, EJB, Java Enterprise Edition, SOA, J2EE Application..., Web Services, Tomcat, Java, Architecture, Weblogic, Ant, Hibernate, JSF, Swing, JBoss Application Server, JMS, Oracle, Websphere, Hibernate 3.1, Eclipse, JavaScript, Design Patterns, JUnit, CVS, JPA, Architectures, Applets, Drools, jQuery, Android Development, REST, Unix Shell Scripting, Spring Framework
Education
Acharya Nagarjuna University
MSc, Information Systems
Shodogg September 2014 - Present
Tolven Inc September 2011 - September 2014
WebMD September 2010 - September 2011
Gartner March 2010 - November 2010
Starwood Hotels April 2007 - February 2010
Starwood Hotels & Resorts Worldwide Inc., 2007 - February 2010
Convergys 2006 - 2007
Virtusa 2003 - 2007
Skills
Spring, Struts, JDBC, JSP, Servlets, EJB, Java Enterprise Edition, SOA, J2EE Application..., Web Services, Tomcat, Java, Architecture, Weblogic, Ant, Hibernate, JSF, Swing, JBoss Application Server, JMS, Oracle, Websphere, Hibernate 3.1, Eclipse, JavaScript, Design Patterns, JUnit, CVS, JPA, Architectures, Applets, Drools, jQuery, Android Development, REST, Unix Shell Scripting, Spring Framework
Education
Acharya Nagarjuna University
MSc, Information Systems
Mahesh Balaji Rajagopal Mahesh Balaji Rajagopal's Convergys Experience July 2007 - October 2007
Job Technical Analyst and Lead Developer
Industry Information Technology and Services
Experience
HCL Technologies October 2007 - Present
Convergys July 2007 - October 2007
Skills
AS400, IBM iSeries, iSeries development, ILE, RPG, RPG Free, CLLE, RPG III, EDI, SDLC, Requirements Analysis, Software Development, Requirements Gathering, Sterling Integrator, SQL, DB2, XML, Product Development, Unix, SOA, Oracle, Software Project..., Solution Architecture, Business Analysis, Telecommunications, PL/SQL, Microsoft SQL Server, Agile Methodologies, Java Enterprise Edition
Education
Panimalar Institute Of Technology 2002 — 2006
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Don Bosco Matriculation Higher Secondary School, Chennai 2000 — 2002
HCL Technologies October 2007 - Present
Convergys July 2007 - October 2007
Skills
AS400, IBM iSeries, iSeries development, ILE, RPG, RPG Free, CLLE, RPG III, EDI, SDLC, Requirements Analysis, Software Development, Requirements Gathering, Sterling Integrator, SQL, DB2, XML, Product Development, Unix, SOA, Oracle, Software Project..., Solution Architecture, Business Analysis, Telecommunications, PL/SQL, Microsoft SQL Server, Agile Methodologies, Java Enterprise Edition
Education
Panimalar Institute Of Technology 2002 — 2006
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Don Bosco Matriculation Higher Secondary School, Chennai 2000 — 2002
Dexter Cummings Dexter Cummings's Convergys Experience 2003 - 2005
Job Network Engineer
Industry Information Technology and Services
Experience
Plano, TX March 2014 - Present
Verizon 2005 - March 2014
Convergys 2003 - 2005
Harvard Technologies 2000 - 2002
MCI 1997 - 2000
Technology Service Solutions 1996 - 1997
Skills
Switches, Cisco Technologies, VoIP, WAN, Routers, Network Design, MPLS, Disaster Recovery, Network Security, VPN, Network Engineering, TCP/IP, Troubleshooting, Firewalls, Telecommunications, CCNA, IP, Routing, LAN-WAN, Data Center, Networking, DNS, OSPF, BGP, EIGRP, Cisco Routers, Linux, Routing Protocols, Software Installation, Visio, SNMP, Catalyst Switches, Cisco IOS, QoS, Ethernet, Computer Network..., Network Administration, Wireless Networking, RIP, Frame Relay, VLAN, DHCP, Unified Communications, DSL, Wireless, Telephony, ISDN, Windows, IPv6, Help Desk Support
Education
Abraham Baldwin Agricultural College
Plano, TX March 2014 - Present
Verizon 2005 - March 2014
Convergys 2003 - 2005
Harvard Technologies 2000 - 2002
MCI 1997 - 2000
Technology Service Solutions 1996 - 1997
Skills
Switches, Cisco Technologies, VoIP, WAN, Routers, Network Design, MPLS, Disaster Recovery, Network Security, VPN, Network Engineering, TCP/IP, Troubleshooting, Firewalls, Telecommunications, CCNA, IP, Routing, LAN-WAN, Data Center, Networking, DNS, OSPF, BGP, EIGRP, Cisco Routers, Linux, Routing Protocols, Software Installation, Visio, SNMP, Catalyst Switches, Cisco IOS, QoS, Ethernet, Computer Network..., Network Administration, Wireless Networking, RIP, Frame Relay, VLAN, DHCP, Unified Communications, DSL, Wireless, Telephony, ISDN, Windows, IPv6, Help Desk Support
Education
Abraham Baldwin Agricultural College
Lillian Ortiz Lillian Ortiz's Convergys Experience August 2012 - April 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc 2013 - 2014
Convergys August 2012 - April 2013
RadioShack January 2011 - June 2012
Affiliated Computer Services May 2010 - September 2010
Professional Recovery Consultants August 2008 - September 2009
Skills
Bilingual-English/Spanis...
Education
Alamance Community College 2006 — 2006
GED
N.E.W. Customer Service Companies, Inc 2013 - 2014
Convergys August 2012 - April 2013
RadioShack January 2011 - June 2012
Affiliated Computer Services May 2010 - September 2010
Professional Recovery Consultants August 2008 - September 2009
Skills
Bilingual-English/Spanis...
Education
Alamance Community College 2006 — 2006
GED
John Harstine John Harstine's Convergys Experience December 2014 - Present
Job Technical Support at Convergys
Industry Computer Networking
Experience
Convergys December 2014 - Present
CNM - Central New Mexico Community College May 2011 - Present
Samsung Electronics April 2013 - August 2013
Verizon Wireless October 2010 - March 2012
Albuquerque Public Schools October 2008 - May 2010
Skills
Windows, Embedded Systems, Laptops, Semiconductors, Product Management, C++, C, Customer Service, Cisco Routers, Catalyst Switches, Technical Support, CCNA, Operating Systems, Sales, Network Security, Microsoft Excel, Team Leadership, Networking, Cisco Technologies, Microsoft Office, Leadership, Windows Server
Education
Air Force Institute of Technology-Graduate School of Engineering & Management 1977 — 1978
Master of Science (MS), Nuclear Effects
Michigan State University 1968 — 1972
Bachelor of Science (BS), Physics
El Dorado HS 1965 — 1968
Diploma
Convergys December 2014 - Present
CNM - Central New Mexico Community College May 2011 - Present
Samsung Electronics April 2013 - August 2013
Verizon Wireless October 2010 - March 2012
Albuquerque Public Schools October 2008 - May 2010
Skills
Windows, Embedded Systems, Laptops, Semiconductors, Product Management, C++, C, Customer Service, Cisco Routers, Catalyst Switches, Technical Support, CCNA, Operating Systems, Sales, Network Security, Microsoft Excel, Team Leadership, Networking, Cisco Technologies, Microsoft Office, Leadership, Windows Server
Education
Air Force Institute of Technology-Graduate School of Engineering & Management 1977 — 1978
Master of Science (MS), Nuclear Effects
Michigan State University 1968 — 1972
Bachelor of Science (BS), Physics
El Dorado HS 1965 — 1968
Diploma
Parveen Jagajeevan Parveen Jagajeevan's Convergys Experience 2002 - 2003
Job User Experience Strategy, Design, & Management
Industry Internet
Experience
FireEye, Inc. June 2015 - Present
Story Agent August 2012 - Present
Symantec July 2014 - June 2015
Apple July 2013 - June 2014
Deem, Inc. 2011 - 2012
Walmart eCommerce 2010 - 2011
Nimbus Design 2006 - 2010
Global Compliance 2003 - 2006
Convergys 2002 - 2003
Digital Impact 2000 - 2001
Skills
User Interface Design, Sitemaps, Information Architecture, Agile Project Management, Visio, OmniGraffle, Online Marketing, Web Analytics, A/B testing, HTML + CSS, Adobe Creative Suite, Client Engagement, Cross-functional Team..., Offshore Project..., Program Management, Client Services, Sales Support, Product Development, Agency Relations, Agency Negotiations, Mobile Commerce, E-commerce, E-learning, Front-end Development, User Experience, Mobile Design, Mobile Application..., Interaction Design, Retrospectives, Agile Leadership, Paper Prototyping, Mobile Interaction..., Mobile Experiences, Design Strategy, Project Management, responsive design, Product Management, Axure, Mobile Applications, User Experience Design, Usability, Front-end, Mobile Devices, Wireframes, User-centered Design, User Interface, Web Design, User Research, Flash, Experience Design
Education
DePaul University
Master of Science (M.S.), Human-Computer Interaction
Academy of Art University
New Media Design
University of California, Davis
Bachelor of Science (B.S.), Biochemistry (minor in English Literature)
FireEye, Inc. June 2015 - Present
Story Agent August 2012 - Present
Symantec July 2014 - June 2015
Apple July 2013 - June 2014
Deem, Inc. 2011 - 2012
Walmart eCommerce 2010 - 2011
Nimbus Design 2006 - 2010
Global Compliance 2003 - 2006
Convergys 2002 - 2003
Digital Impact 2000 - 2001
Skills
User Interface Design, Sitemaps, Information Architecture, Agile Project Management, Visio, OmniGraffle, Online Marketing, Web Analytics, A/B testing, HTML + CSS, Adobe Creative Suite, Client Engagement, Cross-functional Team..., Offshore Project..., Program Management, Client Services, Sales Support, Product Development, Agency Relations, Agency Negotiations, Mobile Commerce, E-commerce, E-learning, Front-end Development, User Experience, Mobile Design, Mobile Application..., Interaction Design, Retrospectives, Agile Leadership, Paper Prototyping, Mobile Interaction..., Mobile Experiences, Design Strategy, Project Management, responsive design, Product Management, Axure, Mobile Applications, User Experience Design, Usability, Front-end, Mobile Devices, Wireframes, User-centered Design, User Interface, Web Design, User Research, Flash, Experience Design
Education
DePaul University
Master of Science (M.S.), Human-Computer Interaction
Academy of Art University
New Media Design
University of California, Davis
Bachelor of Science (B.S.), Biochemistry (minor in English Literature)
Christine Gaines Christine Gaines's Convergys Experience April 2009 - October 2009
Job Attended Virginia CollegeBaton Rouge
Industry Executive Office
Experience
Team Work Ready August 2013 - Present
Wing Snack October 2012 - September 2013
Convergys April 2009 - October 2009
Louisiana Department of Revenue September 2007 - April 2009
Skills
Customer Service, Office Administration, Data Entry, Typing, Microsoft Office, Organizational..., Reliable, Dependable Team Player, Trust, Highly detail oriented, Motivation
Education
Virginia College-Baton Rouge 2010 — 2012
Medvance Institute-Baton Rouge 2010 — 2010
Certification, Medical/Clinical Assistant
Team Work Ready August 2013 - Present
Wing Snack October 2012 - September 2013
Convergys April 2009 - October 2009
Louisiana Department of Revenue September 2007 - April 2009
Skills
Customer Service, Office Administration, Data Entry, Typing, Microsoft Office, Organizational..., Reliable, Dependable Team Player, Trust, Highly detail oriented, Motivation
Education
Virginia College-Baton Rouge 2010 — 2012
Medvance Institute-Baton Rouge 2010 — 2010
Certification, Medical/Clinical Assistant
Toccara Marshall Toccara Marshall's Convergys Experience June 2004 - September 2007
Job Pharmaceuticals Professional
Industry Pharmaceuticals
Experience
NexxLinx September 2013 - December 2013
Biotest Pharmaceuticals Corporation 2007 - 2010
Convergys June 2004 - September 2007
Skills
Customer service, Administrative Work, Bookkeeping, Phlebotomy, Medical Terminology, Telephone Skills, Customer Service, Payroll
Education
Miller-Motte College 2010 — 2012
Associate's degree, Medical/Clinical Assistant
NexxLinx September 2013 - December 2013
Biotest Pharmaceuticals Corporation 2007 - 2010
Convergys June 2004 - September 2007
Skills
Customer service, Administrative Work, Bookkeeping, Phlebotomy, Medical Terminology, Telephone Skills, Customer Service, Payroll
Education
Miller-Motte College 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Cynthia Bivins's Convergys Experience October 2011 - January 2012
Job youth counselor at Options Now
Industry Apparel & Fashion
Experience
American HomePatient August 2013 - Present
Options Now September 2012 - Present
Bath and Bodyworks May 2013 - November 2014
Portrait Innovations March 2013 - May 2013
Convergys October 2011 - January 2012
Skills
Customer Service, Design Patterns, Typing, Talking, Drawing, Architectural Design, Interior Design, Fashion Design, Decoration, Youth Mentoring, Youth Ministry, Youth Leadership, Youth Empowerment, Childcare, Singing, Dance Education, Management
Education
Abraham Baldwin Agricultural College 2012 — 2014
Grad high school
Business Ed
Abraham Baldwin Agricultural College
Associates of Fine Arts, Music Ed
American HomePatient August 2013 - Present
Options Now September 2012 - Present
Bath and Bodyworks May 2013 - November 2014
Portrait Innovations March 2013 - May 2013
Convergys October 2011 - January 2012
Skills
Customer Service, Design Patterns, Typing, Talking, Drawing, Architectural Design, Interior Design, Fashion Design, Decoration, Youth Mentoring, Youth Ministry, Youth Leadership, Youth Empowerment, Childcare, Singing, Dance Education, Management
Education
Abraham Baldwin Agricultural College 2012 — 2014
Grad high school
Business Ed
Abraham Baldwin Agricultural College
Associates of Fine Arts, Music Ed
Dennis Bowens Jr Dennis Bowens Jr's Convergys Experience October 2007 - March 2008
Job Account Servicing at Ally Financial Inc.
Industry Financial Services
Experience
Ally Financial Inc. October 2010 - July 2014
Bank of America April 2008 - August 2010
Convergys October 2007 - March 2008
The Home Depot January 2006 - July 2007
Skills
Call Center, Credit, Banking, Loans, Credit Analysis, Mortgage Lending, Underwriting, Customer Satisfaction, Commercial Lending, Customer Service, Mortgage Banking, Outlook
Education
Florida State College at Jacksonville 2013 — 2016
Information Technology Management, Information Technology
ABC Bartending School 2012 — 2012
Responsible Vendors Trained, Bartending/Bartender
Jean Ribault Senior High School 2001 — 2004
High School Diploma
Florida Memorial College
Ally Financial Inc. October 2010 - July 2014
Bank of America April 2008 - August 2010
Convergys October 2007 - March 2008
The Home Depot January 2006 - July 2007
Skills
Call Center, Credit, Banking, Loans, Credit Analysis, Mortgage Lending, Underwriting, Customer Satisfaction, Commercial Lending, Customer Service, Mortgage Banking, Outlook
Education
Florida State College at Jacksonville 2013 — 2016
Information Technology Management, Information Technology
ABC Bartending School 2012 — 2012
Responsible Vendors Trained, Bartending/Bartender
Jean Ribault Senior High School 2001 — 2004
High School Diploma
Florida Memorial College
Jaime Zuluaga Jaime Zuluaga's Convergys Experience March 2007 - September 2007
Job ESL Teacher at Oklahoma City Public Schools
Industry Banking
Experience
Crooked Oak High School August 2014 - Present
Oklahoma City Public Schools August 2012 - February 2015
HP Enterprise Services October 2010 - August 2012
Harding Fine Arts Academy High School December 2009 - July 2010
Franklin Electric November 2007 - May 2009
Convergys March 2007 - September 2007
Oklahoma Department of Mental Health and Substance Abuse Services June 2005 - September 2006
Innovative Media Access Institute - IMA January 2004 - May 2004
Ministry of National Treasure of Colombia July 1997 - December 1998
Porvenir November 1995 - September 1996
Skills
Accounting, Teaching, Banking, Customer Service, Supervisory Skills, Spanish, Troubleshooting, Billing, Microsoft Office, Customer Relations, Excel, Word, Problem Solving, PowerPoint, Budgeting, Financial Analysis, Invoicing, Leadership, Research, Training, Microsoft Word
Education
Oklahoma City University 2007 — 2010
MBA, Business and Finance
University of Oklahoma 2002 — 2004
Master, Human Relations
Universidad Santo Tomás de Aquino 1995 — 1997
MBA, Business Administration and Finance
Universidad de Ibague CORUNIVERSITARIA 1986 — 1993
Bachelors, Business Administration - Finances concentration
Crooked Oak High School August 2014 - Present
Oklahoma City Public Schools August 2012 - February 2015
HP Enterprise Services October 2010 - August 2012
Harding Fine Arts Academy High School December 2009 - July 2010
Franklin Electric November 2007 - May 2009
Convergys March 2007 - September 2007
Oklahoma Department of Mental Health and Substance Abuse Services June 2005 - September 2006
Innovative Media Access Institute - IMA January 2004 - May 2004
Ministry of National Treasure of Colombia July 1997 - December 1998
Porvenir November 1995 - September 1996
Skills
Accounting, Teaching, Banking, Customer Service, Supervisory Skills, Spanish, Troubleshooting, Billing, Microsoft Office, Customer Relations, Excel, Word, Problem Solving, PowerPoint, Budgeting, Financial Analysis, Invoicing, Leadership, Research, Training, Microsoft Word
Education
Oklahoma City University 2007 — 2010
MBA, Business and Finance
University of Oklahoma 2002 — 2004
Master, Human Relations
Universidad Santo Tomás de Aquino 1995 — 1997
MBA, Business Administration and Finance
Universidad de Ibague CORUNIVERSITARIA 1986 — 1993
Bachelors, Business Administration - Finances concentration
Arnaldo Monteiro, MBA Arnaldo Monteiro, MBA's Convergys Experience September 2009 - May 2011
Job Challenge taker, problem solver, leadership provider
Industry Marketing and Advertising
Experience
Army Florida National Guard July 2010 - Present
DEA August 2013 - August 2014
Citrix Systems December 2011 - August 2014
US Military 2010 - 2013
Convergys September 2009 - May 2011
Convergys Corporation September 2009 - May 2011
24 Hour Fitness June 2008 - September 2009
Skills
Customer Service, Program Management, Training, Team Leadership, Leadership, Microsoft Office, Sales, Management, Customer Satisfaction, Spanish, English, Teamwork, Marketing, Strategic Planning, Microsoft Excel, Creative Writing, Report Writing, Persuasion, Research, Sales Operations, Determination, Performance Improvement, Military Experience, Recruiting, Administrative..., Product Marketing, Brand Development, Product Development, Military, CRM, Attention To Detail, Listening Skills, Creative Concept..., Enthusiasm, Positive Atttitude, Fluent English, Fluent Spanish, Military Leadership, Customer Focus, Client Relationship..., Administrative Support, TV News Production, Radio Producing, Legal Research, Video Production, Marketing Strategy, Brazilian Portuguese
Education
Florida Atlantic University 2015 — 2017
Master of Business Administration (M.B.A.), Professional MBA
US ARMY Non-Commissioned Officer School 2012 — 2012
Organizational Leadership
US Army Finance School 2011 — 2011
Finance and Financial Management Services
Florida Atlantic University 2010 — 2010
Post baccalaureate certificate, NALA Approved
Universidade Estadual de Santa Cruz 1999 — 2004
Bachelor's Degree, Science of Commnications, GPA 3.33
Army Florida National Guard July 2010 - Present
DEA August 2013 - August 2014
Citrix Systems December 2011 - August 2014
US Military 2010 - 2013
Convergys September 2009 - May 2011
Convergys Corporation September 2009 - May 2011
24 Hour Fitness June 2008 - September 2009
Skills
Customer Service, Program Management, Training, Team Leadership, Leadership, Microsoft Office, Sales, Management, Customer Satisfaction, Spanish, English, Teamwork, Marketing, Strategic Planning, Microsoft Excel, Creative Writing, Report Writing, Persuasion, Research, Sales Operations, Determination, Performance Improvement, Military Experience, Recruiting, Administrative..., Product Marketing, Brand Development, Product Development, Military, CRM, Attention To Detail, Listening Skills, Creative Concept..., Enthusiasm, Positive Atttitude, Fluent English, Fluent Spanish, Military Leadership, Customer Focus, Client Relationship..., Administrative Support, TV News Production, Radio Producing, Legal Research, Video Production, Marketing Strategy, Brazilian Portuguese
Education
Florida Atlantic University 2015 — 2017
Master of Business Administration (M.B.A.), Professional MBA
US ARMY Non-Commissioned Officer School 2012 — 2012
Organizational Leadership
US Army Finance School 2011 — 2011
Finance and Financial Management Services
Florida Atlantic University 2010 — 2010
Post baccalaureate certificate, NALA Approved
Universidade Estadual de Santa Cruz 1999 — 2004
Bachelor's Degree, Science of Commnications, GPA 3.33
Euler Esteves's Convergys Experience November 2007 - February 2008
Job Software Engineering Associate Manager at Accenture
Industry Information Technology and Services
Experience
Accenture August 2013 - Present
Accenture August 2011 - August 2013
Accenture August 2010 - August 2011
Carpio Solutions October 2008 - April 2009
CPM Braxis February 2008 - October 2008
Convergys November 2007 - February 2008
Reckon December 2006 - November 2007
Renavem September 2006 - December 2006
Skills
SAP FI, SAP, Business Process..., Business Process, SD, SAP Implementation, Business Analysis, Solution Architecture, Testing, SAP R/3, SAP ERP, Integration, Requirements Analysis
Education
HEC Montréal 2009 — 2011
Certificate, Electronic Business Management
Universidade Federal de Ouro Preto 2002 — 2006
Bachelor, Computer Science
Accenture August 2013 - Present
Accenture August 2011 - August 2013
Accenture August 2010 - August 2011
Carpio Solutions October 2008 - April 2009
CPM Braxis February 2008 - October 2008
Convergys November 2007 - February 2008
Reckon December 2006 - November 2007
Renavem September 2006 - December 2006
Skills
SAP FI, SAP, Business Process..., Business Process, SD, SAP Implementation, Business Analysis, Solution Architecture, Testing, SAP R/3, SAP ERP, Integration, Requirements Analysis
Education
HEC Montréal 2009 — 2011
Certificate, Electronic Business Management
Universidade Federal de Ouro Preto 2002 — 2006
Bachelor, Computer Science
Gabor Titkos Gabor Titkos's Convergys Experience April 2009 - November 2009
Job Personnel Admin. Associate at UNHCR
Industry Human Resources
Experience
UNHCR May 2014 - Present
UNHCR August 2010 - May 2014
IBM November 2009 - July 2010
Convergys April 2009 - November 2009
Convergys April 2008 - April 2009
Convergys 2007 - 2008
Skills
HRIS, SAP HR, Human Resources, HR Policies, Training, Employee Benefits, Outsourcing, HR Transformation, PeopleSoft, SAP, Payroll
Education
Országos Rabbiképzö Intézet-Zsidó Egyetem 2000 — 2004
BSW, Community Social Work
The Hebrew University 1996 — 1999
International Relations, German
UNHCR May 2014 - Present
UNHCR August 2010 - May 2014
IBM November 2009 - July 2010
Convergys April 2009 - November 2009
Convergys April 2008 - April 2009
Convergys 2007 - 2008
Skills
HRIS, SAP HR, Human Resources, HR Policies, Training, Employee Benefits, Outsourcing, HR Transformation, PeopleSoft, SAP, Payroll
Education
Országos Rabbiképzö Intézet-Zsidó Egyetem 2000 — 2004
BSW, Community Social Work
The Hebrew University 1996 — 1999
International Relations, German
Isabel Valerio-Fiorella's Convergys Experience January 2005 - November 2005
Job "Everyday is a fashion show and the world is your runway" Coco Chanel
Industry Apparel & Fashion
Experience
Northside Hospital June 2013 - Present
Stella & Dot January 2012 - Present
Nordstrom May 2013 - June 2013
New York & Company March 2013 - April 2013
Dr. Sharon Spooner, Pediatric Opthamologist January 2011 - March 2013
Trina Turk June 2012 - July 2012
Revere & Wallace Law Poffice July 2010 - January 2011
Independent Researcher January 2009 - December 2010
Webbe International / ARAS January 2006 - December 2008
Convergys January 2005 - November 2005
Skills
Market Research, Recruiting, Sourcing, Equities, Financial Services, Customer Service, Marketing, CRM, Finance, Sales, Retail, Interviews, Time Management
Education
Santa Monica College 2012 — 2012
Fashion Merchandise and Design
De La Salle University 1991 — 1995
Bachelor of Science in Business Administration, Management
Santa Isabel College 1987 — 1991
High School
Northside Hospital June 2013 - Present
Stella & Dot January 2012 - Present
Nordstrom May 2013 - June 2013
New York & Company March 2013 - April 2013
Dr. Sharon Spooner, Pediatric Opthamologist January 2011 - March 2013
Trina Turk June 2012 - July 2012
Revere & Wallace Law Poffice July 2010 - January 2011
Independent Researcher January 2009 - December 2010
Webbe International / ARAS January 2006 - December 2008
Convergys January 2005 - November 2005
Skills
Market Research, Recruiting, Sourcing, Equities, Financial Services, Customer Service, Marketing, CRM, Finance, Sales, Retail, Interviews, Time Management
Education
Santa Monica College 2012 — 2012
Fashion Merchandise and Design
De La Salle University 1991 — 1995
Bachelor of Science in Business Administration, Management
Santa Isabel College 1987 — 1991
High School
Alex Leiva's Convergys Experience April 2013 - Present
Job Technical Support Manager at Convergys (Netapp)
Industry Information Technology and Services
Experience
Convergys April 2013 - Present
Convergys July 2012 - April 2013
peerTransfer June 2011 - May 2012
Fujitsu Technology Solutions October 2010 - July 2011
Fujitsu Technology Solutions August 2008 - September 2010
Royal Caribbean International October 1999 - March 2007
Royal Caribbean International November 2006 - January 2007
RACSA - Radiografica Costarricense April 1995 - September 1999
Skills
Troubleshooting, Data Center, Management, Active Directory, Team Leadership, Networking, Training, Storage, Virtualization, IT Service Management, Cisco Technologies, IT Operations, Customer Satisfaction, Call Centers, Event Planning, NetApp, System Administration, Windows Server, Service Delivery, ITIL, Storage Area Networks, IT Management, TCP/IP, Microsoft Office, Hardware, SAN, Operating Systems, Telecommunications, Windows 7, Microsoft Exchange, Incident Management, Cloud Computing, Convention Services, Storage Systems, Customer-focused, Training Delivery, NetApp Filers, SAP ERP, XML, Salesforce.com, WebEx
Education
Netapp University 2015 — 2015
Advanced Transition to Clustered Data ONTAP, Storage Systems
Universidade Estatal a Distancia (UNED) 2012 — 2012
Advanced French Language, Romance Languages, B2
Universitat de València 2011 — 2011
PACLE, TESOL Certification, C2
Fujitsu University 2010 — 2011
Certificate, Information Technology
Instituto Hemingway 2010 — 2011
Certificate, Languages
TECLIFORM - Unicenter 2009 — 2009
CAP - Certificação de Aptidão Pedagógica de Formador, Educational Leadership and Administration, General
Universidad Estatal a Distancia 1998 — 2009
English as second language minor, Modern Languages and Language Learning, Minor
AH&LA Educational Institute 2006 — 2007
Certificate, Certified Hospitality Supervisor
Achieve Global 2006 — 2007
Leadership Excellence in Acquisition Program, Organizational Leadership
Universidad de Costa Rica 1992 — 1998
Major, English Literature / Literatura Inglesa
Convergys April 2013 - Present
Convergys July 2012 - April 2013
peerTransfer June 2011 - May 2012
Fujitsu Technology Solutions October 2010 - July 2011
Fujitsu Technology Solutions August 2008 - September 2010
Royal Caribbean International October 1999 - March 2007
Royal Caribbean International November 2006 - January 2007
RACSA - Radiografica Costarricense April 1995 - September 1999
Skills
Troubleshooting, Data Center, Management, Active Directory, Team Leadership, Networking, Training, Storage, Virtualization, IT Service Management, Cisco Technologies, IT Operations, Customer Satisfaction, Call Centers, Event Planning, NetApp, System Administration, Windows Server, Service Delivery, ITIL, Storage Area Networks, IT Management, TCP/IP, Microsoft Office, Hardware, SAN, Operating Systems, Telecommunications, Windows 7, Microsoft Exchange, Incident Management, Cloud Computing, Convention Services, Storage Systems, Customer-focused, Training Delivery, NetApp Filers, SAP ERP, XML, Salesforce.com, WebEx
Education
Netapp University 2015 — 2015
Advanced Transition to Clustered Data ONTAP, Storage Systems
Universidade Estatal a Distancia (UNED) 2012 — 2012
Advanced French Language, Romance Languages, B2
Universitat de València 2011 — 2011
PACLE, TESOL Certification, C2
Fujitsu University 2010 — 2011
Certificate, Information Technology
Instituto Hemingway 2010 — 2011
Certificate, Languages
TECLIFORM - Unicenter 2009 — 2009
CAP - Certificação de Aptidão Pedagógica de Formador, Educational Leadership and Administration, General
Universidad Estatal a Distancia 1998 — 2009
English as second language minor, Modern Languages and Language Learning, Minor
AH&LA Educational Institute 2006 — 2007
Certificate, Certified Hospitality Supervisor
Achieve Global 2006 — 2007
Leadership Excellence in Acquisition Program, Organizational Leadership
Universidad de Costa Rica 1992 — 1998
Major, English Literature / Literatura Inglesa
Darian Hunt's Convergys Experience January 2015 - May 2015
Job Postal Clerk at United States Postal Service
Industry Government Administration
Experience
United States Postal Service August 2015 - Present
GC Services June 2015 - August 2015
Convergys January 2015 - May 2015
Education
Oakwood College 2010 — 2012
Bachelor's degree, Theology/Theological Studies
Alabama Agricultural and Mechanical University 2008 — 2010
Bachelor's degree, Psychology
United States Postal Service August 2015 - Present
GC Services June 2015 - August 2015
Convergys January 2015 - May 2015
Education
Oakwood College 2010 — 2012
Bachelor's degree, Theology/Theological Studies
Alabama Agricultural and Mechanical University 2008 — 2010
Bachelor's degree, Psychology
Desiree Lawrence Desiree Lawrence's Convergys Experience April 2015 - Present
Job Peer Tutor at Jefferson Community College
Industry Higher Education
Experience
Convergys April 2015 - Present
Jefferson Community College September 2014 - Present
The Hearth & Vine Restaurant and Lounge October 2011 - January 2012
Binion's Roadhouse July 2011 - October 2011
Mellow Mushroom May 2011 - July 2011
Ruby Tuesday November 2010 - March 2011
Ridgeview Motors June 2010 - October 2010
Sigma International General Medical Apparatus, LLC. 2009 - 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Sales, Customer Service, Microsoft Word, Customer Satisfaction, Leadership, Teamwork, Team Leadership, Outlook, Windows, Inventory Management, Troubleshooting, Event Planning, Public Speaking, Research, Typing, Time Management
Education
Jefferson Community College 2013 — 2015
Associate of Science (AS), Geology/Earth Science, General, 3.47 GPA
ABC Bartending School 2011 — 2011
Bartending Training, Bartending
Fayetteville Technical Community College 2011 — 2011
Certification, Keyboarding and Office Essentials
Charles D'Amico High School 2004 — 2009
Regents Diploma, General Studies
Lockport High School 2006 — 2007
General Studies
Convergys April 2015 - Present
Jefferson Community College September 2014 - Present
The Hearth & Vine Restaurant and Lounge October 2011 - January 2012
Binion's Roadhouse July 2011 - October 2011
Mellow Mushroom May 2011 - July 2011
Ruby Tuesday November 2010 - March 2011
Ridgeview Motors June 2010 - October 2010
Sigma International General Medical Apparatus, LLC. 2009 - 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Sales, Customer Service, Microsoft Word, Customer Satisfaction, Leadership, Teamwork, Team Leadership, Outlook, Windows, Inventory Management, Troubleshooting, Event Planning, Public Speaking, Research, Typing, Time Management
Education
Jefferson Community College 2013 — 2015
Associate of Science (AS), Geology/Earth Science, General, 3.47 GPA
ABC Bartending School 2011 — 2011
Bartending Training, Bartending
Fayetteville Technical Community College 2011 — 2011
Certification, Keyboarding and Office Essentials
Charles D'Amico High School 2004 — 2009
Regents Diploma, General Studies
Lockport High School 2006 — 2007
General Studies
Jeffrey G. Breza's Convergys Experience 2010 - 2011
Job Admissions Advisor at Rochester College
Industry Higher Education
Experience
Rochester College February 2014 - Present
Nielsen Company May 2012 - February 2014
The Bartech Group 2011 - 2011
Convergys 2010 - 2011
Excell Personnel March 2008 - June 2008
Saber Staffing Services, Inc July 2007 - February 2008
Personnel Unlimited, Inc April 2002 - July 2006
Future Force Services, Inc May 1995 - November 2001
Skills
Talent Acquisition, Recruitment/Retention, Staff Augmentation, Conflict Resolution, Training & Development, New Business Development, HR Policies, Executive Search, Sales Management, Pricing Negotiation, Supplier Negotiations, Technical Recruiting, Customer Service, Mentoring, Contract Negotiation, Organizational..., Talent Management, Organizational..., Coaching, Social Networking, Building Relationships, Recruiting, Employee Training, Contract Recruitment, Human Resources, Internet Recruiting, Pricing Strategy, Management, Training, Leadership, Employee Relations, Strategy, Marketing, Sales, Benefits Administration, Vendor Management, Interviews, Integrated Marketing, Leadership Development, Succession Planning, Employee Engagement, Temporary Placement, Payroll, CRM, Customer Retention, Staff Development, Hiring, Deferred Compensation, Resume Writing, Staffing Services
Education
Abilene Christian University 2012 — 2014
Master’s Degree, Organizational Development/Human Resources
Rochester College 2010 — 2011
Bachelors of Science, Organizational Leadership / Communications
Rochester College 2010 — 2011
Bachelor of Business Administration, Management
Rochester College February 2014 - Present
Nielsen Company May 2012 - February 2014
The Bartech Group 2011 - 2011
Convergys 2010 - 2011
Excell Personnel March 2008 - June 2008
Saber Staffing Services, Inc July 2007 - February 2008
Personnel Unlimited, Inc April 2002 - July 2006
Future Force Services, Inc May 1995 - November 2001
Skills
Talent Acquisition, Recruitment/Retention, Staff Augmentation, Conflict Resolution, Training & Development, New Business Development, HR Policies, Executive Search, Sales Management, Pricing Negotiation, Supplier Negotiations, Technical Recruiting, Customer Service, Mentoring, Contract Negotiation, Organizational..., Talent Management, Organizational..., Coaching, Social Networking, Building Relationships, Recruiting, Employee Training, Contract Recruitment, Human Resources, Internet Recruiting, Pricing Strategy, Management, Training, Leadership, Employee Relations, Strategy, Marketing, Sales, Benefits Administration, Vendor Management, Interviews, Integrated Marketing, Leadership Development, Succession Planning, Employee Engagement, Temporary Placement, Payroll, CRM, Customer Retention, Staff Development, Hiring, Deferred Compensation, Resume Writing, Staffing Services
Education
Abilene Christian University 2012 — 2014
Master’s Degree, Organizational Development/Human Resources
Rochester College 2010 — 2011
Bachelors of Science, Organizational Leadership / Communications
Rochester College 2010 — 2011
Bachelor of Business Administration, Management
Nicholas Hawksworth-Taylor's Convergys Experience 2014 - 2015
Job Marketing Coordinator
Industry Marketing and Advertising
Experience
Superior Medical limited June 2015 - Present
Convergys 2014 - 2015
A-Live Interactive January 2014 - June 2014
Work experience June 2013 - October 2013
Dunelm (Soft Furnishings) Ltd April 2012 - May 2013
Turner & Townsend September 2009 - September 2009
The vinery March 2008 - May 2009
Skills
Management, Training, Time Management, Sales, Marketing, Direct Sales
Education
Stockport college 2011 — 2013
Extended diploma Level 3 construction and the built environment
St James Catholic High School 2005 — 2010
Superior Medical limited June 2015 - Present
Convergys 2014 - 2015
A-Live Interactive January 2014 - June 2014
Work experience June 2013 - October 2013
Dunelm (Soft Furnishings) Ltd April 2012 - May 2013
Turner & Townsend September 2009 - September 2009
The vinery March 2008 - May 2009
Skills
Management, Training, Time Management, Sales, Marketing, Direct Sales
Education
Stockport college 2011 — 2013
Extended diploma Level 3 construction and the built environment
St James Catholic High School 2005 — 2010
Ana Andescavage's Convergys Experience May 2010 - March 2011
Job Account Executive at Crowley Maritime
Industry Maritime
Experience
Crowley Maritime October 2013 - Present
Crowley Maritime March 2011 - October 2013
Convergys May 2010 - March 2011
Skills
Shipping, Freight, International Shipping, Container, International Logistics, Transportation, Logistics, Freight Forwarding, Logistics Management, Transportation..., Direct Sales, International Sales, Pre-sales, Cold Calling, Sales Process, Customer Service, Customer Engagement, Air Freight, Ocean Freight, Supply Chain, Supply Chain Management, 3PL
Education
University of North Florida - College of Business Administration 2011 — 2015
Bachelor of Business Administration (BBA), Transportation and Logistics & International Business
Universidade Norte do Paraná 2000 — 2003
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Crowley Maritime October 2013 - Present
Crowley Maritime March 2011 - October 2013
Convergys May 2010 - March 2011
Skills
Shipping, Freight, International Shipping, Container, International Logistics, Transportation, Logistics, Freight Forwarding, Logistics Management, Transportation..., Direct Sales, International Sales, Pre-sales, Cold Calling, Sales Process, Customer Service, Customer Engagement, Air Freight, Ocean Freight, Supply Chain, Supply Chain Management, 3PL
Education
University of North Florida - College of Business Administration 2011 — 2015
Bachelor of Business Administration (BBA), Transportation and Logistics & International Business
Universidade Norte do Paraná 2000 — 2003
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Deon Jones's Convergys Experience May 2011 - November 2011
Job CEO, Deshawn Graphic Designs & Business Essentials
Industry Outsourcing/Offshoring
Experience
www.KaramelKremez.com May 2014 - Present
Deshawn Graphic Designs & Business Essentials August 2012 - Present
Convergys May 2011 - November 2011
Time Warner Cable April 2006 - December 2010
Accor December 2003 - August 2005
Skills
Customer Service, Training, Time Management, Team Building, Budgets, Operations Management, Recruiting, Leadership, Team Management, Customer Satisfaction, Customer Retention, Human Resources, Employee Training, Management, Marketing
Education
Strayer University 2005 — 2013
Bacholars of Business, Business Administration and Leadership
Alamance Community College 2000 — 2004
Associates, Information Systems Technology
Bartlett Yanceyville Senior High School 1995 — 1999
High School Diploma, General
www.KaramelKremez.com May 2014 - Present
Deshawn Graphic Designs & Business Essentials August 2012 - Present
Convergys May 2011 - November 2011
Time Warner Cable April 2006 - December 2010
Accor December 2003 - August 2005
Skills
Customer Service, Training, Time Management, Team Building, Budgets, Operations Management, Recruiting, Leadership, Team Management, Customer Satisfaction, Customer Retention, Human Resources, Employee Training, Management, Marketing
Education
Strayer University 2005 — 2013
Bacholars of Business, Business Administration and Leadership
Alamance Community College 2000 — 2004
Associates, Information Systems Technology
Bartlett Yanceyville Senior High School 1995 — 1999
High School Diploma, General
Bill Kidney's Convergys Experience January 2001 - February 2012
Job Researcher at Acadia University
Industry Outsourcing/Offshoring
Experience
Acadia University May 2015 - Present
Mount Saint Vincent University January 2012 - April 2015
Saint Mary's University April 2014 - September 2014
Convergys January 2001 - February 2012
Complete Control Music 2005 - 2009
Skills
Training, Management, Statistics, Troubleshooting, Performance Management, C++, Mathematics, Calculus, Academic Tutoring, Mobile Technology, Music Performance, Time Management, Instructional Design, Leadership, Analysis, Conflict Resolution, Data Analysis, Social Media, Team Leadership, Customer Satisfaction, Customer Service, Coaching, Research, Public Speaking
Education
Mount Saint Vincent University 2011 — 2015
Bachelor of Science (BSc) - Mathematics (Honors), Mathematics, Computer Science, Economics, Physics, GPA of 4.1
Acadia University
Master of Science (MSc), Mathematics
Halifax West
Acadia University May 2015 - Present
Mount Saint Vincent University January 2012 - April 2015
Saint Mary's University April 2014 - September 2014
Convergys January 2001 - February 2012
Complete Control Music 2005 - 2009
Skills
Training, Management, Statistics, Troubleshooting, Performance Management, C++, Mathematics, Calculus, Academic Tutoring, Mobile Technology, Music Performance, Time Management, Instructional Design, Leadership, Analysis, Conflict Resolution, Data Analysis, Social Media, Team Leadership, Customer Satisfaction, Customer Service, Coaching, Research, Public Speaking
Education
Mount Saint Vincent University 2011 — 2015
Bachelor of Science (BSc) - Mathematics (Honors), Mathematics, Computer Science, Economics, Physics, GPA of 4.1
Acadia University
Master of Science (MSc), Mathematics
Halifax West
Amanda Ruffner's Convergys Experience May 2011 - June 2012
Job Administrative Assistant at Zachry Industrial, Inc.
Industry Facilities Services
Experience
Vivid Tan KY October 2012 - Present
Zachry Industrial, Inc. May 2012 - July 2015
Convergys May 2011 - June 2012
Pacific Sunwear May 2007 - May 2011
Regis Corporation May 2009 - June 2010
Skills
Customer Service, Data Entry, Microsoft Word, Filing, Time Management, Office Administration, Customer Satisfaction, PowerPoint, Microsoft Publisher, Microsoft Excel, Microsoft Office, Outlook, Sales
Education
Regency Beauty Institute-Cincinnati 2009 — 2010
Ohio Licensed Cosmetologist, Cosmetology/Cosmetologist, General
Northern Kentucky University 2008 — 2009
Marketing
Vivid Tan KY October 2012 - Present
Zachry Industrial, Inc. May 2012 - July 2015
Convergys May 2011 - June 2012
Pacific Sunwear May 2007 - May 2011
Regis Corporation May 2009 - June 2010
Skills
Customer Service, Data Entry, Microsoft Word, Filing, Time Management, Office Administration, Customer Satisfaction, PowerPoint, Microsoft Publisher, Microsoft Excel, Microsoft Office, Outlook, Sales
Education
Regency Beauty Institute-Cincinnati 2009 — 2010
Ohio Licensed Cosmetologist, Cosmetology/Cosmetologist, General
Northern Kentucky University 2008 — 2009
Marketing
Kevin Pennington Kevin Pennington's Convergys Experience 2005 - 2006
Job Partner at PwC specializing in Human Capital
Industry Management Consulting
Experience
PricewaterhouseCoopers LLP September 2006 - Present
Convergys 2005 - 2006
Deloitte 2002 - 2005
IBM Global Services 1997 - 2002
EDS Corporation 1990 - 1997
Skills
HR Transformation, Organizational..., Human Resources, Business Transformation, Change Management, Outsourcing, Management Consulting, Shared Services, Global Business..., Strategic HR, Business Strategy, HR Technology, SuccessFactors, Workday, HR Shared Services, Cloud-based Technology, BPO/HRO, Talent Management, Organizational Design, HR Operations, Globalization, Global Deployment, Global Leadership, Organizational..., Business Process..., HR Consulting, Operating Models, HRIS, BPO, Culture Change, Restructuring, Human Capital
Education
Abilene Christian University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Abilene Christian University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
PricewaterhouseCoopers LLP September 2006 - Present
Convergys 2005 - 2006
Deloitte 2002 - 2005
IBM Global Services 1997 - 2002
EDS Corporation 1990 - 1997
Skills
HR Transformation, Organizational..., Human Resources, Business Transformation, Change Management, Outsourcing, Management Consulting, Shared Services, Global Business..., Strategic HR, Business Strategy, HR Technology, SuccessFactors, Workday, HR Shared Services, Cloud-based Technology, BPO/HRO, Talent Management, Organizational Design, HR Operations, Globalization, Global Deployment, Global Leadership, Organizational..., Business Process..., HR Consulting, Operating Models, HRIS, BPO, Culture Change, Restructuring, Human Capital
Education
Abilene Christian University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Abilene Christian University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
Mike Kinder Mike Kinder's Convergys Experience August 2005 - May 2009
Job Branch Manager at U.S. Bank
Industry Banking
Experience
U.S. Bank January 2015 - Present
AT&T October 2012 - January 2015
Taco Bell August 2011 - October 2012
U.S. Cellular November 2009 - August 2011
Convergys August 2005 - May 2009
Skills
Leadership, Team Building, Customer Service, Sales Management, Customer Satisfaction, Team Leadership, Sales Operations, Inventory Management, Customer Retention, Cold Calling, Microsoft Office
Education
Alabama Agricultural and Mechanical University 2001 — 2005
Psychology, Marketing
U.S. Bank January 2015 - Present
AT&T October 2012 - January 2015
Taco Bell August 2011 - October 2012
U.S. Cellular November 2009 - August 2011
Convergys August 2005 - May 2009
Skills
Leadership, Team Building, Customer Service, Sales Management, Customer Satisfaction, Team Leadership, Sales Operations, Inventory Management, Customer Retention, Cold Calling, Microsoft Office
Education
Alabama Agricultural and Mechanical University 2001 — 2005
Psychology, Marketing
Garth Oxner Garth Oxner's Convergys Experience February 2005 - June 2006
Job Virtual Assistant
Industry Information Technology and Services
Experience
Self-Employed June 2015 - Present
Corps of Commissionaires December 2008 - April 2015
Convergys February 2005 - June 2006
Desjardins Financial September 2004 - December 2004
Clarica Financial Services April 2004 - September 2004
Minacs February 2002 - April 2004
Supertemp Employment Agency October 2001 - February 2002
Hospitality Marketing Concepts July 2001 - September 2001
Mediapro Comunications October 2000 - May 2001
Bedford Presbyterian Church April 2000 - March 2001
Skills
Management, Time Management, Customer Service, Team Leadership, Technology, Event Planning, Data Entry, Editing, Troubleshooting, Teamwork, Project Planning, Research, Security, Writing, Communication, High degree of..., Self-starter, Self-driven, Learning Quickly, Employee Training, Fiction Writing
Education
Eastern College, Halifax 2015 — 2016
Diploma, Administrative Specialist
Acadia University 1991 — 1995
M.Div., Theology
Dalhousie University 1987 — 1991
B.A., Advanced Sociology
Dartmouth Career College 1987 — 1987
Diploma in Computer Operations and Office Procedures
Compucollege
Eastern
Eastern College
Self-Employed June 2015 - Present
Corps of Commissionaires December 2008 - April 2015
Convergys February 2005 - June 2006
Desjardins Financial September 2004 - December 2004
Clarica Financial Services April 2004 - September 2004
Minacs February 2002 - April 2004
Supertemp Employment Agency October 2001 - February 2002
Hospitality Marketing Concepts July 2001 - September 2001
Mediapro Comunications October 2000 - May 2001
Bedford Presbyterian Church April 2000 - March 2001
Skills
Management, Time Management, Customer Service, Team Leadership, Technology, Event Planning, Data Entry, Editing, Troubleshooting, Teamwork, Project Planning, Research, Security, Writing, Communication, High degree of..., Self-starter, Self-driven, Learning Quickly, Employee Training, Fiction Writing
Education
Eastern College, Halifax 2015 — 2016
Diploma, Administrative Specialist
Acadia University 1991 — 1995
M.Div., Theology
Dalhousie University 1987 — 1991
B.A., Advanced Sociology
Dartmouth Career College 1987 — 1987
Diploma in Computer Operations and Office Procedures
Compucollege
Eastern
Eastern College
Jessica Macola's Convergys Experience November 2009 - August 2013
Job International Aupair and Exchange Student Coordinator for the Jacksonville Area
Industry International Affairs
Experience
Lawrence Merchandising Services June 2015 - Present
FLAG International April 2015 - Present
GreatAuPair January 2015 - Present
Jambman, Inc December 2010 - Present
Convergys November 2009 - August 2013
Skills
Service Delivery, Customer Satisfaction, Customer Experience, Social Media, Microsoft Office, Microsoft Excel, Customer Service, Call Centers
Education
Florida State College at Jacksonville 2013 — 2018
Associate of Arts (A.A.), International Relations and Affairs
ABC Bartending School
Certified Bartender, Bartending/Bartender
Department of state
Local childcare coordinator
Lawrence Merchandising Services June 2015 - Present
FLAG International April 2015 - Present
GreatAuPair January 2015 - Present
Jambman, Inc December 2010 - Present
Convergys November 2009 - August 2013
Skills
Service Delivery, Customer Satisfaction, Customer Experience, Social Media, Microsoft Office, Microsoft Excel, Customer Service, Call Centers
Education
Florida State College at Jacksonville 2013 — 2018
Associate of Arts (A.A.), International Relations and Affairs
ABC Bartending School
Certified Bartender, Bartending/Bartender
Department of state
Local childcare coordinator
Stephanie Hirst Stephanie Hirst's Convergys Experience 2013 - Present
Job Ebay Sales and Customer Service Rep. II at Convergys
Industry Telecommunications
Experience
Convergys 2013 - Present
Dollar General April 2003 - July 2005
SHOE SHOW, INC. July 2000 - June 2002
Skills
Proofreading, Copy Editing, Online Tutoring, Data Entry, Web Chat, Customer Service, Book Reviews
Education
Southern New Hampshire University 2014 — 2016
B.A. in progress, English Language and Literature, General
Chattanooga State Community College 2011 — 2013
General Education Transfer Requirements, General Studies
Professional Careers Institute 2002 — 2004
CphT, Pharmacy Technician/Assistant, 3.98
Whitwell High School 1997 — 2001
Convergys 2013 - Present
Dollar General April 2003 - July 2005
SHOE SHOW, INC. July 2000 - June 2002
Skills
Proofreading, Copy Editing, Online Tutoring, Data Entry, Web Chat, Customer Service, Book Reviews
Education
Southern New Hampshire University 2014 — 2016
B.A. in progress, English Language and Literature, General
Chattanooga State Community College 2011 — 2013
General Education Transfer Requirements, General Studies
Professional Careers Institute 2002 — 2004
CphT, Pharmacy Technician/Assistant, 3.98
Whitwell High School 1997 — 2001
Barbara Peterson Barbara Peterson's Convergys Experience January 2009 - October 2009
Job
Industry Staffing and Recruiting
Experience
Creation kingdom November 2014 - May 2015
Asurion March 2014 - November 2014
PrideStaff July 2013 - December 2013
Full time student February 2012 - June 2013
Sprint Nextel April 2010 - February 2012
Achieve CCA, Inc. October 2009 - April 2010
Convergys January 2009 - October 2009
Violet By Carolines November 2008 - January 2009
Skills
Type 72 WPM, Microsoft Office,..., billing/payment systems, tested pilot for dual..., Debt Logic, Adobe Acrobat, Citrix, IBM Servers, Oracle Applications, Cashiering, Customer Service, Customer Satisfaction, Customer Retention, Problem Solving, Multi Tasking, Multicultural, Account Management, Call Centers, Cold Calling, Contract Negotiation, Contract Recruitment, Advertising, Online Communications, Online Lead Generation, Team Building, Cross-functional Team..., Teaching Adults, Direct Marketing, Salesforce.com, Direct Sales, Negotiation, Social Networking, Solution Selling, New Business Development, Interviews, Payroll, Teamwork, Hiring, Wireless, Temporary Placement, Employee Relations, Building Relationships, Sales Presentations, Sales Process, Sales
Education
University of the Cumberlands - Graduate and Online Programs 2015 — 2017
Master of Arts (M.A.)
American InterContinental University 2012 — 2013
Bachelor of Business Administration (B.B.A.)
American InterContinental University 2010 — 2012
Associate's degree
Creation kingdom November 2014 - May 2015
Asurion March 2014 - November 2014
PrideStaff July 2013 - December 2013
Full time student February 2012 - June 2013
Sprint Nextel April 2010 - February 2012
Achieve CCA, Inc. October 2009 - April 2010
Convergys January 2009 - October 2009
Violet By Carolines November 2008 - January 2009
Skills
Type 72 WPM, Microsoft Office,..., billing/payment systems, tested pilot for dual..., Debt Logic, Adobe Acrobat, Citrix, IBM Servers, Oracle Applications, Cashiering, Customer Service, Customer Satisfaction, Customer Retention, Problem Solving, Multi Tasking, Multicultural, Account Management, Call Centers, Cold Calling, Contract Negotiation, Contract Recruitment, Advertising, Online Communications, Online Lead Generation, Team Building, Cross-functional Team..., Teaching Adults, Direct Marketing, Salesforce.com, Direct Sales, Negotiation, Social Networking, Solution Selling, New Business Development, Interviews, Payroll, Teamwork, Hiring, Wireless, Temporary Placement, Employee Relations, Building Relationships, Sales Presentations, Sales Process, Sales
Education
University of the Cumberlands - Graduate and Online Programs 2015 — 2017
Master of Arts (M.A.)
American InterContinental University 2012 — 2013
Bachelor of Business Administration (B.B.A.)
American InterContinental University 2010 — 2012
Associate's degree
Joe Cabrera Joe Cabrera's Convergys Experience April 2015 - August 2015
Job Head REFS (Roaming Expert Fan Support) at Orlando Magic
Industry Marketing and Advertising
Experience
Orlando Magic August 2015 - Present
Operation Giveback for Wounded Warriors Inc. January 2014 - Present
Convergys April 2015 - August 2015
TeleSpeak Inc. April 2015 - June 2015
WWE NXT December 2013 - June 2015
American Management Services, Inc November 2014 - December 2014
Hilton Worldwide June 2014 - October 2014
Full Sail University February 2012 - January 2014
US Army March 2012 - November 2013
Team Beachbody May 2010 - January 2012
Skills
Microsoft Office, Troubleshooting, Military, Problem Solving, Mentoring, Team Leadership, Strategic Planning, Public Speaking, PowerPoint, Coaching, Excel, Team Building, Word, Supervisory Skills, Inventory Management, Outlook, Access, Negotiation, Contract Negotiation, Research, Social Media, Planning, MacBook, iWork, Project Planning, Microsoft Word, Microsoft Excel, Management, Time Management, Customer Service, Data Entry, Budgets, Networking, Training, Customer Satisfaction, Blogging, Sales, Leadership, Customer Oriented, Outstanding Communicator, Committed to..., Customer Insight, Communication
Education
Full Sail University 2013 — 2015
Bachelor's of Science Degree, Sports Marketing and Media, 3.7
Basic Military Training and Technical SchoolAir Force 2000 — 2001
National University College-Arecibo 1986 — 1988
Technical, Computer Operations
Orlando Magic August 2015 - Present
Operation Giveback for Wounded Warriors Inc. January 2014 - Present
Convergys April 2015 - August 2015
TeleSpeak Inc. April 2015 - June 2015
WWE NXT December 2013 - June 2015
American Management Services, Inc November 2014 - December 2014
Hilton Worldwide June 2014 - October 2014
Full Sail University February 2012 - January 2014
US Army March 2012 - November 2013
Team Beachbody May 2010 - January 2012
Skills
Microsoft Office, Troubleshooting, Military, Problem Solving, Mentoring, Team Leadership, Strategic Planning, Public Speaking, PowerPoint, Coaching, Excel, Team Building, Word, Supervisory Skills, Inventory Management, Outlook, Access, Negotiation, Contract Negotiation, Research, Social Media, Planning, MacBook, iWork, Project Planning, Microsoft Word, Microsoft Excel, Management, Time Management, Customer Service, Data Entry, Budgets, Networking, Training, Customer Satisfaction, Blogging, Sales, Leadership, Customer Oriented, Outstanding Communicator, Committed to..., Customer Insight, Communication
Education
Full Sail University 2013 — 2015
Bachelor's of Science Degree, Sports Marketing and Media, 3.7
Basic Military Training and Technical SchoolAir Force 2000 — 2001
National University College-Arecibo 1986 — 1988
Technical, Computer Operations
Jessica D'Amico Jessica D'Amico's Convergys Experience June 2005 - July 2008
Job Assistant Manager at Cash America
Industry Financial Services
Experience
Cash America January 2009 - Present
Sprint September 2008 - January 2009
Convergys June 2005 - July 2008
Skills
Vendor Management, Time Management, Sales, Retail, Process Improvement, Microsoft Excel, Leadership, Customer Service, Customer Retention, Call Centers, Business Analysis, Employee Training, Inventory Management, Customer Experience, Sales Management, Team Building
Education
The Salter School-Tewksbury Campus 2004 — 2004
Medical/Clinical Assistant
Cash America January 2009 - Present
Sprint September 2008 - January 2009
Convergys June 2005 - July 2008
Skills
Vendor Management, Time Management, Sales, Retail, Process Improvement, Microsoft Excel, Leadership, Customer Service, Customer Retention, Call Centers, Business Analysis, Employee Training, Inventory Management, Customer Experience, Sales Management, Team Building
Education
The Salter School-Tewksbury Campus 2004 — 2004
Medical/Clinical Assistant
Harold Tourjee Harold Tourjee's Convergys Experience May 2011 - Present
Job Computer Support Professional at Convergys
Industry Information Technology and Services
Experience
Convergys May 2011 - Present
Skills
Python, HTML, XML, CSS, JavaScript, C++, C, Java, Windows, Linux, AutoCAD, Microsoft Office, TCP/IP
Education
University of South Florida Sarasota-Manatee 2013 — 2015
Bachelor’s Degree, Information Technology
Indian River State College 2008 — 2010
Associate of Science (A.S.), Computer Information Technology
Convergys May 2011 - Present
Skills
Python, HTML, XML, CSS, JavaScript, C++, C, Java, Windows, Linux, AutoCAD, Microsoft Office, TCP/IP
Education
University of South Florida Sarasota-Manatee 2013 — 2015
Bachelor’s Degree, Information Technology
Indian River State College 2008 — 2010
Associate of Science (A.S.), Computer Information Technology
Jamaal Saunders Jamaal Saunders's Convergys Experience 2008 - 2009
Job Senior Marketing Analyst, Online Advertising at salesforce.com
Industry Marketing and Advertising
Experience
salesforce.com June 2014 - Present
Desk February 2013 - June 2014
Salesforce Marketing Cloud January 2012 - February 2013
GenieKnows.com January 2009 - July 2011
Convergys 2008 - 2009
Convergys January 2008 - March 2008
Skills
Online Advertising, PPC, SEM, Web Analytics, Social Media Marketing, Lead Generation, Google Analytics, Social Media, Analytics, Digital Marketing, Google Adwords, Email Marketing, Social Media Measurement, Marketing, CRM, Advertising, Business Development, Salesforce.com
Education
Acadia University 2003 — 2007
BBA, Business Administration focused in Marketing
Temple Christian High School 1996 — 2002
salesforce.com June 2014 - Present
Desk February 2013 - June 2014
Salesforce Marketing Cloud January 2012 - February 2013
GenieKnows.com January 2009 - July 2011
Convergys 2008 - 2009
Convergys January 2008 - March 2008
Skills
Online Advertising, PPC, SEM, Web Analytics, Social Media Marketing, Lead Generation, Google Analytics, Social Media, Analytics, Digital Marketing, Google Adwords, Email Marketing, Social Media Measurement, Marketing, CRM, Advertising, Business Development, Salesforce.com
Education
Acadia University 2003 — 2007
BBA, Business Administration focused in Marketing
Temple Christian High School 1996 — 2002
Brittany Crowder Brittany Crowder's Convergys Experience 2009 - 2013
Job Supervisor at The Home Depot
Industry Retail
Experience
The Home Depot May 2015 - Present
Black Turtle Services July 2013 - May 2015
Convergys 2009 - 2013
Skills
Call Centers, Leadership, Training, Analysis, Coaching, Customer Service, Workforce Management, Team Building, Microsoft Office, Time Management, Employee Training
Education
Myotherapy College of Utah 2008 — 2008
Massage Therapy/Therapeutic Massage
The Home Depot May 2015 - Present
Black Turtle Services July 2013 - May 2015
Convergys 2009 - 2013
Skills
Call Centers, Leadership, Training, Analysis, Coaching, Customer Service, Workforce Management, Team Building, Microsoft Office, Time Management, Employee Training
Education
Myotherapy College of Utah 2008 — 2008
Massage Therapy/Therapeutic Massage
Gino Mortillero Gino Mortillero's Convergys Experience August 2008 - September 2009
Job Client Management at useAIble
Industry Marketing and Advertising
Experience
useAIble March 2015 - Present
CLEAR CHOICE MARKETING GROUP July 2012 - February 2015
Technologically Agile Enterprises October 2012 - December 2014
CLEAR CHOICE BPO July 2012 - July 2013
SPi Global August 2011 - November 2011
SPi Global December 2009 - August 2011
Convergys August 2008 - September 2009
Skills
Leadership, Management, Customer Service, Team Management, Telemarketing, Technical Support, Social Networking, Marketing, Team Leadership, CRM, Microsoft Office, Project Management, HTML, Customer Satisfaction, Entrepreneurship, Call Centers, Coaching, Blogging, Microsoft Excel, Microsoft Word, PowerPoint, Android, Linux, Lead Generation, Start-ups, Network Administration, Blogger, Windows Vista, Windows 7, iOS, WordPress, Analysis, Apple, Sales, Business Planning, Negotiation, BPO, Outsourcing, Workforce Management, Inbound Marketing, Online Marketing, Business Development, Statistical Data..., Data Mining, Storage Systems, SEO, SEM
Education
Negros Oriental State University 2003 — 2007
Bachelor's degree, Engineering
useAIble March 2015 - Present
CLEAR CHOICE MARKETING GROUP July 2012 - February 2015
Technologically Agile Enterprises October 2012 - December 2014
CLEAR CHOICE BPO July 2012 - July 2013
SPi Global August 2011 - November 2011
SPi Global December 2009 - August 2011
Convergys August 2008 - September 2009
Skills
Leadership, Management, Customer Service, Team Management, Telemarketing, Technical Support, Social Networking, Marketing, Team Leadership, CRM, Microsoft Office, Project Management, HTML, Customer Satisfaction, Entrepreneurship, Call Centers, Coaching, Blogging, Microsoft Excel, Microsoft Word, PowerPoint, Android, Linux, Lead Generation, Start-ups, Network Administration, Blogger, Windows Vista, Windows 7, iOS, WordPress, Analysis, Apple, Sales, Business Planning, Negotiation, BPO, Outsourcing, Workforce Management, Inbound Marketing, Online Marketing, Business Development, Statistical Data..., Data Mining, Storage Systems, SEO, SEM
Education
Negros Oriental State University 2003 — 2007
Bachelor's degree, Engineering
Andrew Kasprzak Andrew Kasprzak's Convergys Experience July 2005 - February 2008
Job Organizational Leader specializing in technical leadership, training, and communications.
Industry Telecommunications
Experience
Nova Scotia Construction Sector Council March 2014 - June 2015
BlackBerry September 2010 - November 2013
EastLink January 2010 - September 2010
Eastlink January 2009 - December 2009
Eastlink February 2008 - December 2008
Convergys July 2005 - February 2008
Skills
Communication Skills, Leadership, Innovation, Telecommunications, Wireless, Blackberry, Mobile Devices, Mobile Technology, Networking, Mobile Communications, Technical Support, Call Centers, Customer Experience, Wireless Networking, Vendor Management, Blackberry Enterprise..., Training Delivery, Team Leadership, Process Improvement, Communication, Training
Education
Acadia University 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
University of King's College 1994 — 1997
Nova Scotia Construction Sector Council March 2014 - June 2015
BlackBerry September 2010 - November 2013
EastLink January 2010 - September 2010
Eastlink January 2009 - December 2009
Eastlink February 2008 - December 2008
Convergys July 2005 - February 2008
Skills
Communication Skills, Leadership, Innovation, Telecommunications, Wireless, Blackberry, Mobile Devices, Mobile Technology, Networking, Mobile Communications, Technical Support, Call Centers, Customer Experience, Wireless Networking, Vendor Management, Blackberry Enterprise..., Training Delivery, Team Leadership, Process Improvement, Communication, Training
Education
Acadia University 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
University of King's College 1994 — 1997
Virgil Ehi Akwara Virgil Ehi Akwara's Convergys Experience 1999 - 2005
Job Information Technology Manager
Industry Information Technology and Services
Experience
Support.com August 2015 - Present
Final Memories LLC May 2015 - Present
Greenville Underworld August 2015 - Present
independent June 2005 - Present
Salvation Army, Greenville April 2014 - March 2015
Ray & Joan Kroc Community Center July 2013 - April 2014
Computer Direct Outlet November 2012 - 2013
F&W Publishing April 2007 - September 2007
Thinkpath Incorporated, April 2006 - April 2007
convergys 1999 - 2005
Skills
CSS, ASP, Microsoft Office, Photoshop, XML, Flash, Illustrator, Flash Animation, Programming, XHTML, Customer Service, Databases, CMS, Video Production, Layout, Web Design, Blogging, Microsoft SQL Server, Dreamweaver, jQuery, SharePoint, User Interface, Social Networking, Editing, Graphics, HTML, Social Media Marketing, Management, SEO, Visual Basic, Adobe Creative Suite, MySQL, ASP.NET, Web Development, PHP, Information Architecture, Graphic Design, ActionScript, User Experience, Digital Photography, Social Media, IIS, Java, Web Applications, JavaScript, Video Editing, Project Management, HTML 5, User Interface Design, WordPress
Education
University of Cincinnati 1998 — 2002
information technology, programming, engineering, calculus, art, english, physics
Ahmadu Bello University 1994 — 1997
Ijankin 1988 — 1993
Support.com August 2015 - Present
Final Memories LLC May 2015 - Present
Greenville Underworld August 2015 - Present
independent June 2005 - Present
Salvation Army, Greenville April 2014 - March 2015
Ray & Joan Kroc Community Center July 2013 - April 2014
Computer Direct Outlet November 2012 - 2013
F&W Publishing April 2007 - September 2007
Thinkpath Incorporated, April 2006 - April 2007
convergys 1999 - 2005
Skills
CSS, ASP, Microsoft Office, Photoshop, XML, Flash, Illustrator, Flash Animation, Programming, XHTML, Customer Service, Databases, CMS, Video Production, Layout, Web Design, Blogging, Microsoft SQL Server, Dreamweaver, jQuery, SharePoint, User Interface, Social Networking, Editing, Graphics, HTML, Social Media Marketing, Management, SEO, Visual Basic, Adobe Creative Suite, MySQL, ASP.NET, Web Development, PHP, Information Architecture, Graphic Design, ActionScript, User Experience, Digital Photography, Social Media, IIS, Java, Web Applications, JavaScript, Video Editing, Project Management, HTML 5, User Interface Design, WordPress
Education
University of Cincinnati 1998 — 2002
information technology, programming, engineering, calculus, art, english, physics
Ahmadu Bello University 1994 — 1997
Ijankin 1988 — 1993
Kathleen Morales Kathleen Morales's Convergys Experience June 2011 - December 2011
Job Customer Service Representative at Sutherland Global Services
Industry Internet
Experience
Sutherland Global Services November 2014 - Present
Comcast December 2011 - August 2014
School Candil Jacaranda February 2010 - December 2013
Convergys June 2011 - December 2011
I.N.C.E. October 2001 - January 2010
Skills
Fluent English, Fluent Spanish, MS Office Suite, Adobe Creative Suite, SWIFT, Linux, Spanish, Microsoft Office, JavaScript, Social Media Marketing, Microsoft Word, Management, Customer Service, Team Leadership, Call Centers, Training, Leadership, Microsoft Excel, Strategic Planning, HTML, Social Media, Communication, CSS, SQL, Customer Satisfaction, Teamwork, Windows, Outlook, Troubleshooting, Negotiation, PowerPoint, Time Management, Web Development, Photoshop
Education
Universidad Nacional Experimental Simón Rodríguez 2001 — 2004
Bachelor in Administration, Computer
Nuestra Madre 1994 — 1999
High School, Science
Sutherland Global Services November 2014 - Present
Comcast December 2011 - August 2014
School Candil Jacaranda February 2010 - December 2013
Convergys June 2011 - December 2011
I.N.C.E. October 2001 - January 2010
Skills
Fluent English, Fluent Spanish, MS Office Suite, Adobe Creative Suite, SWIFT, Linux, Spanish, Microsoft Office, JavaScript, Social Media Marketing, Microsoft Word, Management, Customer Service, Team Leadership, Call Centers, Training, Leadership, Microsoft Excel, Strategic Planning, HTML, Social Media, Communication, CSS, SQL, Customer Satisfaction, Teamwork, Windows, Outlook, Troubleshooting, Negotiation, PowerPoint, Time Management, Web Development, Photoshop
Education
Universidad Nacional Experimental Simón Rodríguez 2001 — 2004
Bachelor in Administration, Computer
Nuestra Madre 1994 — 1999
High School, Science
Deanna Reger Deanna Reger's Convergys Experience August 2011 - November 2011
Job Behavioral Healthcare
Industry Medical Practice
Experience
unemployed, on disability August 2012 - Present
RHA Health Services, Inc March 2012 - August 2012
Convergys August 2011 - November 2011
Affiliated Medical Group June 2008 - January 2011
Skills
Healthcare, Customer Service, Microsoft Office, Telephone Skills, Word, Excel, Data Entry, Scheduling, Windows, Medical Terminology, Behavioral Health, Microsoft Word, Treatment, Mental Health, Wellness, Clinical Research, Clinical Supervision, Case Managment, Cpr Certified, Process Scheduler, Microsoft Excel
Education
San Joaquin Valley College-Online 2009 — 2010
Clinical Medical Assistant, Healthcare
American School 1992 — 1995
high school diploma, High School/Secondary Diplomas and Certificates
Northwoods Middle School
unemployed, on disability August 2012 - Present
RHA Health Services, Inc March 2012 - August 2012
Convergys August 2011 - November 2011
Affiliated Medical Group June 2008 - January 2011
Skills
Healthcare, Customer Service, Microsoft Office, Telephone Skills, Word, Excel, Data Entry, Scheduling, Windows, Medical Terminology, Behavioral Health, Microsoft Word, Treatment, Mental Health, Wellness, Clinical Research, Clinical Supervision, Case Managment, Cpr Certified, Process Scheduler, Microsoft Excel
Education
San Joaquin Valley College-Online 2009 — 2010
Clinical Medical Assistant, Healthcare
American School 1992 — 1995
high school diploma, High School/Secondary Diplomas and Certificates
Northwoods Middle School
Cyre Streeter-West Cyre Streeter-West's Convergys Experience October 2013 - January 2014
Job Spring 2013 Graduate of Albany State University
Industry Computer & Network Security
Experience
Convergys October 2013 - January 2014
Alorica August 2013 - October 2013
Albany State University August 2009 - May 2013
Federal Law Enforcement Training Center Accounting Department May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, HTML, SQL, PowerPoint, Microsoft Word, Windows, Customer Service, Access, Teamwork, Photoshop, Data Analysis, Research, Team Leadership, MySQL, Programming
Education
Albany State University 2009 — 2013
Bachelor of Science (BS), Business Information Systems
Convergys October 2013 - January 2014
Alorica August 2013 - October 2013
Albany State University August 2009 - May 2013
Federal Law Enforcement Training Center Accounting Department May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, HTML, SQL, PowerPoint, Microsoft Word, Windows, Customer Service, Access, Teamwork, Photoshop, Data Analysis, Research, Team Leadership, MySQL, Programming
Education
Albany State University 2009 — 2013
Bachelor of Science (BS), Business Information Systems
Dominique Pacheco Dominique Pacheco's Convergys Experience April 2015 - Present
Job Student at Adams State University
Industry
Experience
Convergys April 2015 - Present
United States Air Force March 2013 - Present
Walmart September 2014 - December 2014
Skills
Nursing, Healthcare, Hospitals, CPR Certified, Patient Safety
Education
Adams State University 2014 — 2016
Master’s Degree, Forensic Nursing
Convergys April 2015 - Present
United States Air Force March 2013 - Present
Walmart September 2014 - December 2014
Skills
Nursing, Healthcare, Hospitals, CPR Certified, Patient Safety
Education
Adams State University 2014 — 2016
Master’s Degree, Forensic Nursing
Matthew Kearns Matthew Kearns's Convergys Experience November 2011 - Present
Job Analyst, Customer Experience Applied Analytics at Convergys
Industry Market Research
Experience
Convergys November 2011 - Present
Directions Research Inc 2007 - January 2012
Directions Research, Inc. 2006 - 2007
Directions Research, Inc. 2005 - 2006
ArvinMeritor 2004 - 2005
Education
Aarhus University 2011 — 2011
Advanced Management, Global Entrepreneurship
Northern Kentucky University 2007 — 2011
Masters in Business Administration, Business & Marketing
Northern Kentucky University 2002 — 2005
Bachelor of Science, Marketing
Convergys November 2011 - Present
Directions Research Inc 2007 - January 2012
Directions Research, Inc. 2006 - 2007
Directions Research, Inc. 2005 - 2006
ArvinMeritor 2004 - 2005
Education
Aarhus University 2011 — 2011
Advanced Management, Global Entrepreneurship
Northern Kentucky University 2007 — 2011
Masters in Business Administration, Business & Marketing
Northern Kentucky University 2002 — 2005
Bachelor of Science, Marketing
Simone Lane Simone Lane's Convergys Experience July 2007 - September 2010
Job Dependable Worker
Industry Consumer Services
Experience
Fanatics, Inc. October 2012 - March 2015
Fanatics, Inc. 2010 - 2015
Fanatics, Inc. October 2011 - October 2012
Fanatics, Inc. June 2011 - October 2011
Fanatics, Inc. February 2011 - June 2011
Randstad September 2010 - February 2011
Convergys July 2007 - September 2010
Skills
Data Entry, Customer Service, Quality Assurance, Microsoft Word, PowerPoint, 10 Key, Typing
Education
Kaplan University 2014 — 2016
Associate’s Degree, Criminal Justice, 3.88
Langham Creek High School 1994 — 1997
High School, General, 3.5
42
Diploma
Fanatics, Inc. October 2012 - March 2015
Fanatics, Inc. 2010 - 2015
Fanatics, Inc. October 2011 - October 2012
Fanatics, Inc. June 2011 - October 2011
Fanatics, Inc. February 2011 - June 2011
Randstad September 2010 - February 2011
Convergys July 2007 - September 2010
Skills
Data Entry, Customer Service, Quality Assurance, Microsoft Word, PowerPoint, 10 Key, Typing
Education
Kaplan University 2014 — 2016
Associate’s Degree, Criminal Justice, 3.88
Langham Creek High School 1994 — 1997
High School, General, 3.5
42
Diploma
travis rasmussen travis rasmussen's Convergys Experience August 2014 - September 2014
Job Reservations Agent at Ritz Carlton
Industry Leisure, Travel & Tourism
Experience
Ritz Carlton April 2015 - Present
For Hire February 2007 - Present
Convergys August 2014 - September 2014
IHG - InterContinental Hotels Group April 2013 - February 2014
IHG - InterContinental Hotels Group 2013 - 2014
Alliant Event Services February 2007 - March 2013
Alorica Magna, UT September 2006 - December 2007
Skills
Technical Support, Computer Hardware, Software Installation, Networking, Hardware, Printers, Trade Shows, Sales, Hotels, Hospitality, Event Management, Customer Service, Windows, Music, Audio Engineering, Team Leadership, Persistence
Education
kearns high 2004 — 2006
diploma, General Studies
42
Ritz Carlton April 2015 - Present
For Hire February 2007 - Present
Convergys August 2014 - September 2014
IHG - InterContinental Hotels Group April 2013 - February 2014
IHG - InterContinental Hotels Group 2013 - 2014
Alliant Event Services February 2007 - March 2013
Alorica Magna, UT September 2006 - December 2007
Skills
Technical Support, Computer Hardware, Software Installation, Networking, Hardware, Printers, Trade Shows, Sales, Hotels, Hospitality, Event Management, Customer Service, Windows, Music, Audio Engineering, Team Leadership, Persistence
Education
kearns high 2004 — 2006
diploma, General Studies
42
Joward Pascual's Convergys Experience April 2004 - July 2005
Job Designer
Industry Design
Experience
Apple October 2008 - Present
JoPAZ Design Studio January 1999 - Present
PayPal December 2006 - September 2008
LifeScan / Johnson and Johnson August 2005 - December 2006
Convergys April 2004 - July 2005
DigitalThink August 1999 - April 2004
Consumer Credit Counseling Service October 1990 - August 1999
Skills
User Experience, E-Learning, Interaction Design, Interactive Advertising, User Interface Design, User-centered Design, User Experience Design, Graphic Design, Visual Design, Information Design, Advertising, Graphics, Information Architecture, User Interface, Mobile Design, Flash, Wireframes, Experience Design, Design Strategy, Wire Framing, User Research, Usability Testing, OmniGraffle, Rapid Prototyping, Design Thinking, Usability
Education
San Francisco State University 2001 — 2003
MA, Graphic Design (Industrial Arts)
San Francisco State University
BA, Graphic Design (Industrial Arts)
Academy of Art University
Advertising units
Apple October 2008 - Present
JoPAZ Design Studio January 1999 - Present
PayPal December 2006 - September 2008
LifeScan / Johnson and Johnson August 2005 - December 2006
Convergys April 2004 - July 2005
DigitalThink August 1999 - April 2004
Consumer Credit Counseling Service October 1990 - August 1999
Skills
User Experience, E-Learning, Interaction Design, Interactive Advertising, User Interface Design, User-centered Design, User Experience Design, Graphic Design, Visual Design, Information Design, Advertising, Graphics, Information Architecture, User Interface, Mobile Design, Flash, Wireframes, Experience Design, Design Strategy, Wire Framing, User Research, Usability Testing, OmniGraffle, Rapid Prototyping, Design Thinking, Usability
Education
San Francisco State University 2001 — 2003
MA, Graphic Design (Industrial Arts)
San Francisco State University
BA, Graphic Design (Industrial Arts)
Academy of Art University
Advertising units
Isy Pascual's Convergys Experience June 2007 - Present
Job Lead Analyst/Technical Sourcer
Industry Outsourcing/Offshoring
Experience
BlackPoint Partners June 2007 - Present
Convergys June 2007 - Present
eTelecare Global Solutions May 2007 - December 2008
AMA Computer Learning Center October 2005 - December 2006
Bank of Commerce (Philippines) April 2004 - October 2005
Adamson University 1990 - 2005
Skills
Recruiting, Sourcing, Interviews, Leadership, Talent Acquisition, Management, Lead Generation, Networking, Customer Service, Performance Management, Online Research, Talent Management, Executive Search, Technical Recruiting, Pipeline Development, Customer Service..., Customer Experience..., Performance Analysis, Cold Calling, Data Entry, Strategy, Performance Improvement, Executive Coaching, Call Centers, outbound call, Business Coaching, Management Consulting, Temporary Placement, Permanent Placement, B2B, B2C, agency side recruiting, end to end recruiting
Education
Adamson University 2001 — 2005
BS, Computer Science
Adamson University 2001 — 2005
Bachelor's degree, Computer Science
BlackPoint Partners June 2007 - Present
Convergys June 2007 - Present
eTelecare Global Solutions May 2007 - December 2008
AMA Computer Learning Center October 2005 - December 2006
Bank of Commerce (Philippines) April 2004 - October 2005
Adamson University 1990 - 2005
Skills
Recruiting, Sourcing, Interviews, Leadership, Talent Acquisition, Management, Lead Generation, Networking, Customer Service, Performance Management, Online Research, Talent Management, Executive Search, Technical Recruiting, Pipeline Development, Customer Service..., Customer Experience..., Performance Analysis, Cold Calling, Data Entry, Strategy, Performance Improvement, Executive Coaching, Call Centers, outbound call, Business Coaching, Management Consulting, Temporary Placement, Permanent Placement, B2B, B2C, agency side recruiting, end to end recruiting
Education
Adamson University 2001 — 2005
BS, Computer Science
Adamson University 2001 — 2005
Bachelor's degree, Computer Science
Prasad Papani's Convergys Experience November 2007 - April 2008
Job President & CEO
Industry Information Technology and Services
Experience
Bridgestone January 2008 - Present
BNP International Inc March 2005 - Present
ACS, a Xerox Company - Goodyear & Motorola SAP HR Implementation January 2007 - May 2008
Convergys November 2007 - April 2008
Kimberly Clark February 2003 - January 2007
International Paper January 2000 - February 2003
Imperial Irrigation District June 1998 - December 1999
Skills
Recruiting, Payroll, Employee Benefits, ABAP, SAP HR
Education
Acharya Nagarjuna University 1994 — 1996
M.B.A
Bridgestone January 2008 - Present
BNP International Inc March 2005 - Present
ACS, a Xerox Company - Goodyear & Motorola SAP HR Implementation January 2007 - May 2008
Convergys November 2007 - April 2008
Kimberly Clark February 2003 - January 2007
International Paper January 2000 - February 2003
Imperial Irrigation District June 1998 - December 1999
Skills
Recruiting, Payroll, Employee Benefits, ABAP, SAP HR
Education
Acharya Nagarjuna University 1994 — 1996
M.B.A
Niranjan Kakumanu's Convergys Experience January 2009 - January 2010
Job Sr Data Architect at Ubisoft
Industry Information Technology and Services
Experience
Ubisoft February 2012 - Present
ShareThis January 2010 - January 2012
Convergys January 2009 - January 2010
Convergys June 2005 - January 2009
Verizon February 2004 - June 2005
HCL Technologies 2000 - 2004
HCL Technologies 2000 - 2004
Skills
Hadoop, Java Enterprise Edition, Big Data, Tomcat, Web Services, MapReduce, Agile Methodologies, Servlets, Perl, Java, Distributed Systems, JSP, Scalability, Maven, Unix, Spring, XML, SOAP, Shell Scripting, Hibernate, Cassandra, MongoDB, Redis, CouchBase, Hive, C++, C, HBase, Python, Vertica, Oracle DBA, Amazon Web Services..., PHP, Tuxedo, CORBA, Weblogic Administration, Websphere, Virtualization, MySQL, LAMP administration, Membase, Memcached, Advertising, Linux System..., High Availability, Unix Shell Scripting, REST, Apache
Education
Indian Institute of Technology, Madras 1997 — 1999
Master of Science (MS), Computer Integrated Manufacturing
Nagarjuna University 1992 — 1996
Bachelor of Technology (BTech), Mechanical Engineering
Ubisoft February 2012 - Present
ShareThis January 2010 - January 2012
Convergys January 2009 - January 2010
Convergys June 2005 - January 2009
Verizon February 2004 - June 2005
HCL Technologies 2000 - 2004
HCL Technologies 2000 - 2004
Skills
Hadoop, Java Enterprise Edition, Big Data, Tomcat, Web Services, MapReduce, Agile Methodologies, Servlets, Perl, Java, Distributed Systems, JSP, Scalability, Maven, Unix, Spring, XML, SOAP, Shell Scripting, Hibernate, Cassandra, MongoDB, Redis, CouchBase, Hive, C++, C, HBase, Python, Vertica, Oracle DBA, Amazon Web Services..., PHP, Tuxedo, CORBA, Weblogic Administration, Websphere, Virtualization, MySQL, LAMP administration, Membase, Memcached, Advertising, Linux System..., High Availability, Unix Shell Scripting, REST, Apache
Education
Indian Institute of Technology, Madras 1997 — 1999
Master of Science (MS), Computer Integrated Manufacturing
Nagarjuna University 1992 — 1996
Bachelor of Technology (BTech), Mechanical Engineering
Roger Rainville's Convergys Experience 2005 - 2006
Job MS Dynamics CRM Solution Architect and Developer at CDT Solutions
Industry Computer Software
Experience
CDT Solutions September 2013 - Present
Lifestyle Hearing Corporation January 2012 - March 2013
Silanis Technology May 2011 - January 2012
Philips Healthcare June 2009 - March 2011
Adecco February 2009 - June 2009
Capgemini Australia Pty May 2007 - January 2009
Atos Origin April 2003 - May 2007
Convergys 2005 - 2006
Becton Dickinson September 2001 - March 2002
Mitsucon Technology S/A 2000 - 2001
Skills
BMC Remedy, .NET, JavaScript, Java, Amdocs, Microsoft Dynamics, Microsoft CRM, Navision, Visual Studio, Agile, C#, Visual Basic, OOP, WPF, Silverlight, Software Development, Software Engineering, XML, LINQ, WinForms, Architecture, REST, SQL Server, Database Design, Amdocs Clarify, Scribe Insight, WCF Services, Microsoft SQL Server, Oracle, Agile Methodologies, CRM, UML, Scrum, SOA, Business Analysis, Business Intelligence, Mass Email Marketing, Project Coordination, SOAP, Enterprise Software
Education
Universidade São Judas Tadeu 2003 — 2004
Quality Software Engineer
Universidade de Marília 1992 — 1995
Bch, Computer Science
CDT Solutions September 2013 - Present
Lifestyle Hearing Corporation January 2012 - March 2013
Silanis Technology May 2011 - January 2012
Philips Healthcare June 2009 - March 2011
Adecco February 2009 - June 2009
Capgemini Australia Pty May 2007 - January 2009
Atos Origin April 2003 - May 2007
Convergys 2005 - 2006
Becton Dickinson September 2001 - March 2002
Mitsucon Technology S/A 2000 - 2001
Skills
BMC Remedy, .NET, JavaScript, Java, Amdocs, Microsoft Dynamics, Microsoft CRM, Navision, Visual Studio, Agile, C#, Visual Basic, OOP, WPF, Silverlight, Software Development, Software Engineering, XML, LINQ, WinForms, Architecture, REST, SQL Server, Database Design, Amdocs Clarify, Scribe Insight, WCF Services, Microsoft SQL Server, Oracle, Agile Methodologies, CRM, UML, Scrum, SOA, Business Analysis, Business Intelligence, Mass Email Marketing, Project Coordination, SOAP, Enterprise Software
Education
Universidade São Judas Tadeu 2003 — 2004
Quality Software Engineer
Universidade de Marília 1992 — 1995
Bch, Computer Science
Suresh Pakalapati's Convergys Experience June 2014 - Present
Job Workday integrations lead Architect
Industry Information Technology and Services
Experience
Convergys June 2014 - Present
Stream Global Services April 2013 - Present
Stream Global Services October 2011 - Present
Education
Acharya Nagarjuna University 1992 — 1997
Convergys June 2014 - Present
Stream Global Services April 2013 - Present
Stream Global Services October 2011 - Present
Education
Acharya Nagarjuna University 1992 — 1997
Gerry Temeij's Convergys Experience January 2001 - October 2003
Job Customer Care Executive at Booking.com
Industry Computer Networking
Experience
Booking.com April 2012 - Present
Looking for a postistion July 2011 - April 2012
CHEP,USA 2006 - July 2011
Chep Equipment Pooling Systems January 2005 - July 2011
Connexions October 2003 - August 2005
Convergys January 2001 - October 2003
Skills
HTML + CSS, Photoshop, Illustrator, Unix, Active Directory, Troubleshooting, Windows, Networking, Hardware, VPN, Microsoft Office, Program Management, Management, Leadership, Visio, Access, System Administration, SAP, Windows 7, Customer Service, PowerPoint, HTML, Software Documentation, Network Administration, Technical Support
Education
1974 — 1978
Heilige geestschool
Booking.com April 2012 - Present
Looking for a postistion July 2011 - April 2012
CHEP,USA 2006 - July 2011
Chep Equipment Pooling Systems January 2005 - July 2011
Connexions October 2003 - August 2005
Convergys January 2001 - October 2003
Skills
HTML + CSS, Photoshop, Illustrator, Unix, Active Directory, Troubleshooting, Windows, Networking, Hardware, VPN, Microsoft Office, Program Management, Management, Leadership, Visio, Access, System Administration, SAP, Windows 7, Customer Service, PowerPoint, HTML, Software Documentation, Network Administration, Technical Support
Education
1974 — 1978
Heilige geestschool
Seenivasan Krishnaswamy's Convergys Experience March 2002 - May 2013
Job Senior Principle Advance Customer Engineer at Oracle
Industry Consumer Services
Experience
Oracle May 2013 - Present
Convergys March 2002 - May 2013
Oracle Corporation January 1999 - March 2002
Skills
Oracle RAC, COBOL, Solution Architecture, PL/SQL, System Administration, Oracle, Performance Tuning, IIS, Solaris, Software Project..., Unix, Data Warehousing, Databases, Integration, Requirements Analysis, Data Modeling, ITIL, Database Administration, Systems Analysis, Disaster Recovery, SDLC, Enterprise Architecture, Database Design, Unix Shell Scripting, Data Migration, Shell Scripting
Education
Vivekananda College 1980 — 1983
Bachelor's degree, Mathematics
Kellett Higher Secondary School, Triplicane, Chennai 1978 — 1980
Oracle May 2013 - Present
Convergys March 2002 - May 2013
Oracle Corporation January 1999 - March 2002
Skills
Oracle RAC, COBOL, Solution Architecture, PL/SQL, System Administration, Oracle, Performance Tuning, IIS, Solaris, Software Project..., Unix, Data Warehousing, Databases, Integration, Requirements Analysis, Data Modeling, ITIL, Database Administration, Systems Analysis, Disaster Recovery, SDLC, Enterprise Architecture, Database Design, Unix Shell Scripting, Data Migration, Shell Scripting
Education
Vivekananda College 1980 — 1983
Bachelor's degree, Mathematics
Kellett Higher Secondary School, Triplicane, Chennai 1978 — 1980
Edward McClendon, Jr., PMP's Convergys Experience September 2001 - May 2012
Job Project Manager II at NetCracker Technology
Industry Computer Software
Experience
NetCracker Technology May 2012 - Present
Convergys September 2001 - May 2012
Convergys January 1995 - August 2001
Convergys January 1993 - December 1994
Convergys June 1991 - December 1992
Skills
SDLC, Vendor Management, Requirements Analysis, PMP, Process Improvement, Business Analysis, Software Project..., Project Management, Program Management, Billing Systems, MS Project, Quality Assurance, Software Documentation, Integration, Change Management, Resource Management, Release Management, Strategic Planning, Requirements Gathering, Service Delivery, Leadership, IT Strategy, Testing, Team Building, Software Development, Cross-functional Team..., Systems Analysis, Management, Team Management, Visio, Strategy, IT Management, SharePoint, PMO, Outsourcing, Agile Methodologies, Project Portfolio..., Solution Architecture
Education
Kentucky State University 1982 — 1985
BS, Computer Science
Saint Catharine College 1980 — 1982
Associate’s Degree
The George Washington University
Master's Certificate of Project Management
NetCracker Technology May 2012 - Present
Convergys September 2001 - May 2012
Convergys January 1995 - August 2001
Convergys January 1993 - December 1994
Convergys June 1991 - December 1992
Skills
SDLC, Vendor Management, Requirements Analysis, PMP, Process Improvement, Business Analysis, Software Project..., Project Management, Program Management, Billing Systems, MS Project, Quality Assurance, Software Documentation, Integration, Change Management, Resource Management, Release Management, Strategic Planning, Requirements Gathering, Service Delivery, Leadership, IT Strategy, Testing, Team Building, Software Development, Cross-functional Team..., Systems Analysis, Management, Team Management, Visio, Strategy, IT Management, SharePoint, PMO, Outsourcing, Agile Methodologies, Project Portfolio..., Solution Architecture
Education
Kentucky State University 1982 — 1985
BS, Computer Science
Saint Catharine College 1980 — 1982
Associate’s Degree
The George Washington University
Master's Certificate of Project Management
Amin Ferjani's Convergys Experience February 2011 - November 2011
Job RCM Department
Industry Transportation/Trucking/Railroad
Experience
EMC December 2014 - Present
Egencia October 2012 - December 2014
N/A February 2012 - October 2012
Convergys February 2011 - November 2011
Madina Travel July 2010 - December 2010
TELNET February 2008 - December 2009
Skills
Electronics, Windows, Linux, C, Telecommunications, Arabic, PCB design, Debugging, Allegro, Simulations, Product Development, French, Engineering, Altium Designer, Team Management, Testing, PCB Design, Troubleshooting, Team Leadership, Access
Education
Salt Lake Community College 2014 — 2014
Université du 7 novembre à Carthage 2002 — 2008
engineering, Industrial Processing and Automation
ibn khaldoun 1998 — 2002
baccalaureat, mathematics
Sahet Echebbi 1988 — 1995
EMC December 2014 - Present
Egencia October 2012 - December 2014
N/A February 2012 - October 2012
Convergys February 2011 - November 2011
Madina Travel July 2010 - December 2010
TELNET February 2008 - December 2009
Skills
Electronics, Windows, Linux, C, Telecommunications, Arabic, PCB design, Debugging, Allegro, Simulations, Product Development, French, Engineering, Altium Designer, Team Management, Testing, PCB Design, Troubleshooting, Team Leadership, Access
Education
Salt Lake Community College 2014 — 2014
Université du 7 novembre à Carthage 2002 — 2008
engineering, Industrial Processing and Automation
ibn khaldoun 1998 — 2002
baccalaureat, mathematics
Sahet Echebbi 1988 — 1995
Suresh Mannem's Convergys Experience 2007 - May 2010
Job SAP Payroll Lead Consultant
Industry Computer Software
Experience
NGA Human Resources June 2010 - Present
Convergys 2007 - May 2010
Micron Technology 2005 - 2007
Hexaware Technologies 2004 - 2006
Keane 2003 - 2004
Siemens 2002 - 2003
Skills
SAP HR, ABAP, SAP Portal, SAP Netweaver, WebDynpro, SAPScript, SAP R/3, SAP ERP, SAP, BAPI, Requirements Analysis, IDOC, ERP, Integration, Smartforms, SAP Payroll, SAP Benefits, SAP PA, Testing, ABAP-OO, SAP BW, ESS, ECC, Data Migration, Business Process, SAP Implementation, ALV, SAP BI, Adobe LiveCycle Designer, IDoc
Education
Nagarjuna University
Bachelor's degree, Electronics
NGA Human Resources June 2010 - Present
Convergys 2007 - May 2010
Micron Technology 2005 - 2007
Hexaware Technologies 2004 - 2006
Keane 2003 - 2004
Siemens 2002 - 2003
Skills
SAP HR, ABAP, SAP Portal, SAP Netweaver, WebDynpro, SAPScript, SAP R/3, SAP ERP, SAP, BAPI, Requirements Analysis, IDOC, ERP, Integration, Smartforms, SAP Payroll, SAP Benefits, SAP PA, Testing, ABAP-OO, SAP BW, ESS, ECC, Data Migration, Business Process, SAP Implementation, ALV, SAP BI, Adobe LiveCycle Designer, IDoc
Education
Nagarjuna University
Bachelor's degree, Electronics
Aaron S. Braxton's Convergys Experience January 2005 - April 2006
Job Asset Management, Storage Management, Business Management, Logistics, Customer Service.
Industry Management Consulting
Experience
Dell February 2008 - Present
Stefanini EMEA April 2006 - January 2009
Convergys January 2005 - April 2006
Skills
Laptops, Printers, Servers, Computer Hardware, Troubleshooting, Windows Server, Operating Systems, Software Installation, A+ Certified, Disaster Recovery, Workstations, Hardware, Windows 7, Network Administration, XP, Technical Support, Active Directory, VMware, Cloud Computing, Remote Desktop, Storage, Hardware Support, DNS, Backup Exec, Help Desk Support, Virtualization, System Administration, Networking, Dell Computers, IT Service Management, Data Center, Cisco Technologies, Security, Project Management, ITIL, PMP, Windows XP
Education
Baker College of Allen Park 2011 — 2015
New Horizons of Michigan 2003 — 2005
Dell February 2008 - Present
Stefanini EMEA April 2006 - January 2009
Convergys January 2005 - April 2006
Skills
Laptops, Printers, Servers, Computer Hardware, Troubleshooting, Windows Server, Operating Systems, Software Installation, A+ Certified, Disaster Recovery, Workstations, Hardware, Windows 7, Network Administration, XP, Technical Support, Active Directory, VMware, Cloud Computing, Remote Desktop, Storage, Hardware Support, DNS, Backup Exec, Help Desk Support, Virtualization, System Administration, Networking, Dell Computers, IT Service Management, Data Center, Cisco Technologies, Security, Project Management, ITIL, PMP, Windows XP
Education
Baker College of Allen Park 2011 — 2015
New Horizons of Michigan 2003 — 2005
Aimee Young's Convergys Experience 2003 - 2007
Job Benefits Advisor at Capital District Health Authority
Industry Financial Services
Experience
Capital District Health Authority September 2007 - Present
Convergys 2003 - 2007
Education
Acadia University 1996 — 1999
BBA, Finanace
Dalhousie University
Diploma in Disability Mgm
Capital District Health Authority September 2007 - Present
Convergys 2003 - 2007
Education
Acadia University 1996 — 1999
BBA, Finanace
Dalhousie University
Diploma in Disability Mgm
Giovanni Bona's Convergys Experience April 1998 - February 2010
Job banker at Wells Fargo Bank
Industry Marketing and Advertising
Experience
Wells Fargo Bank May 2010 - Present
Convergys April 1998 - February 2010
American Express September 2005 - September 2006
Skills
Call Center, Customer Satisfaction, Process Improvement, Vendor Management, Time Management, Team Leadership, Cross-functional Team..., Budgets, IEX, Credit, Customer Retention, Process Scheduler, Online Advertising, Program Management, Customer Service
Education
Stevens Henager College 2003 — 2004
AS, Surgical Technology
Università degli Studi di Messina 1988 — 1994
MD, Medicine
Wells Fargo Bank May 2010 - Present
Convergys April 1998 - February 2010
American Express September 2005 - September 2006
Skills
Call Center, Customer Satisfaction, Process Improvement, Vendor Management, Time Management, Team Leadership, Cross-functional Team..., Budgets, IEX, Credit, Customer Retention, Process Scheduler, Online Advertising, Program Management, Customer Service
Education
Stevens Henager College 2003 — 2004
AS, Surgical Technology
Università degli Studi di Messina 1988 — 1994
MD, Medicine
Pradeep Yelamanti's Convergys Experience June 2004 - July 2008
Job Software Engineer at Brocade
Industry Computer Networking
Experience
Brocade May 2012 - Present
Ansaldo STS September 2011 - May 2012
IBM November 2010 - August 2011
Oracle January 2010 - November 2010
Oracle July 2008 - December 2009
Convergys June 2004 - July 2008
CMC Limited April 2002 - June 2004
Skills
Unix, Telecommunications, Testing, IP, Open Source Software, Management, High Availability, Billing Systems, Telecommunications..., Software Development, Java, C++, Agile Methodologies, Perl, PL/SQL
Education
University of Hyderabad 2000 — 2002
M.Tech.,, Computer Science
Nagarjuna University 1996 — 2000
B.Tech.,, Computer Science and Engg
Brocade May 2012 - Present
Ansaldo STS September 2011 - May 2012
IBM November 2010 - August 2011
Oracle January 2010 - November 2010
Oracle July 2008 - December 2009
Convergys June 2004 - July 2008
CMC Limited April 2002 - June 2004
Skills
Unix, Telecommunications, Testing, IP, Open Source Software, Management, High Availability, Billing Systems, Telecommunications..., Software Development, Java, C++, Agile Methodologies, Perl, PL/SQL
Education
University of Hyderabad 2000 — 2002
M.Tech.,, Computer Science
Nagarjuna University 1996 — 2000
B.Tech.,, Computer Science and Engg
Brad Zelazko's Convergys Experience January 2005 - August 2008
Job Analyst, Global Workforce Management at Yahoo
Industry Internet
Experience
Yahoo June 2013 - Present
Yahoo! August 2008 - July 2013
Convergys January 2005 - August 2008
Brisbane City Council April 1986 - September 1993
Skills
Change Management, Negotiation, Call Center, Vendor Management, Customer Experience, E-commerce, Team Management, Product Management, Outsourcing, Workforce Management, Analytics, Service Delivery, Databases, Call Centers, Customer Satisfaction, Analysis, CRM, Toad, Microsoft Excel, Avaya, Cross-functional Team..., Management, Microsoft SQL Server, Networking, Team Leadership, Telecommunications, Troubleshooting, Customer Retention, Process Improvement, Account Management, Customer Service, Leadership, Project Management
Education
TAFE Queensland Brisbane 1999 — 2000
Diploma, Computer Science
Yahoo June 2013 - Present
Yahoo! August 2008 - July 2013
Convergys January 2005 - August 2008
Brisbane City Council April 1986 - September 1993
Skills
Change Management, Negotiation, Call Center, Vendor Management, Customer Experience, E-commerce, Team Management, Product Management, Outsourcing, Workforce Management, Analytics, Service Delivery, Databases, Call Centers, Customer Satisfaction, Analysis, CRM, Toad, Microsoft Excel, Avaya, Cross-functional Team..., Management, Microsoft SQL Server, Networking, Team Leadership, Telecommunications, Troubleshooting, Customer Retention, Process Improvement, Account Management, Customer Service, Leadership, Project Management
Education
TAFE Queensland Brisbane 1999 — 2000
Diploma, Computer Science
rajeswari kodali's Convergys Experience May 2005 - August 2011
Job Senior Software Engineer at UST Global
Industry Computer Software
Experience
UST Global November 2011 - Present
convergys May 2005 - August 2011
steve infotech 2004 - 2005
Education
Nagarjuna University 2001 — 2004
M.C.A
Acharya Nagarjuna University 1998 — 2001
B.Sc, MATHS, PHYSICS, CHEMISTRY
UST Global November 2011 - Present
convergys May 2005 - August 2011
steve infotech 2004 - 2005
Education
Nagarjuna University 2001 — 2004
M.C.A
Acharya Nagarjuna University 1998 — 2001
B.Sc, MATHS, PHYSICS, CHEMISTRY
Rupesh Surapaneni's Convergys Experience April 2006 - February 2011
Job SAP AMO Practice at Dell Services
Industry Information Technology and Services
Experience
Dell Services - Orlando, FL September 2010 - Present
Convergys April 2006 - February 2011
Granite Telecommunications 2003 - 2006
Education
Harvard University 1993 — 1994
Computer Science
Acharya Nagarjuna University
Computer Science
Dell Services - Orlando, FL September 2010 - Present
Convergys April 2006 - February 2011
Granite Telecommunications 2003 - 2006
Education
Harvard University 1993 — 1994
Computer Science
Acharya Nagarjuna University
Computer Science
Carlos Gilyard's Convergys Experience August 2003 - July 2006
Job IT/Software Designer/Master Barber
Industry Information Technology and Services
Experience
Clean Cut Hair Studio February 2015 - Present
Florida Department of Education June 2011 - Present
Clippers February 2014 - February 2015
Cedrick's Hair Studio March 2011 - January 2014
Dept of Highway Safety, FL September 2010 - June 2011
Dept of Highway Safety, FL July 2006 - September 2010
Convergys August 2003 - July 2006
Skills
HTML, PL/SQL, Access, Application Development, Web Development, Websphere, .Net, RAD, RRDTool, C, C++, Visual Studio, Visual Basic, Web Services, Web Design, SQL Server, Oracle SQL, Barbering services, HR Services, Fiscal Policy, Java, C#, Networking, Visio, Silverlight, Microsoft SQL Server, Analysis, SQL, T-SQL, Databases, .NET, JavaScript, Oracle, CSS, SSRS, Software Development, XML, Human Resources
Education
Forida State University 2014 — 2016
Bachelor of Arts (B.A.), Studio Art
Tallahassee Community College 2011 — 2013
AA, General Studies
North Florida Cosmetology Institute Inc 2009 — 2010
Barbers License, Cosmetology, Barber/Styling, and Nail Instructor
Lively Technical Center 1999 — 2001
Certificate, Business Computer Programming
James A Shanks 1988 — 1992
Diploma, General Studies
Clean Cut Hair Studio February 2015 - Present
Florida Department of Education June 2011 - Present
Clippers February 2014 - February 2015
Cedrick's Hair Studio March 2011 - January 2014
Dept of Highway Safety, FL September 2010 - June 2011
Dept of Highway Safety, FL July 2006 - September 2010
Convergys August 2003 - July 2006
Skills
HTML, PL/SQL, Access, Application Development, Web Development, Websphere, .Net, RAD, RRDTool, C, C++, Visual Studio, Visual Basic, Web Services, Web Design, SQL Server, Oracle SQL, Barbering services, HR Services, Fiscal Policy, Java, C#, Networking, Visio, Silverlight, Microsoft SQL Server, Analysis, SQL, T-SQL, Databases, .NET, JavaScript, Oracle, CSS, SSRS, Software Development, XML, Human Resources
Education
Forida State University 2014 — 2016
Bachelor of Arts (B.A.), Studio Art
Tallahassee Community College 2011 — 2013
AA, General Studies
North Florida Cosmetology Institute Inc 2009 — 2010
Barbers License, Cosmetology, Barber/Styling, and Nail Instructor
Lively Technical Center 1999 — 2001
Certificate, Business Computer Programming
James A Shanks 1988 — 1992
Diploma, General Studies
Shankar Panvelkar's Convergys Experience February 2003 - December 2005
Job Senior Consultant at Scalable Systems Inc
Industry Computer Software
Experience
Scalable Systems Inc June 2006 - Present
Bristol-Myers Squibb, Princeton, New Jersey 2006 - 2012
Fulcrum Logic January 2006 - May 2006
Convergys February 2003 - December 2005
Alltel Information Services June 1998 - February 2003
Bombay Stock Exchange January 1996 - June 1998
Education
Tilak Maharashtra Vidyapeeth
B.S.
Scalable Systems Inc June 2006 - Present
Bristol-Myers Squibb, Princeton, New Jersey 2006 - 2012
Fulcrum Logic January 2006 - May 2006
Convergys February 2003 - December 2005
Alltel Information Services June 1998 - February 2003
Bombay Stock Exchange January 1996 - June 1998
Education
Tilak Maharashtra Vidyapeeth
B.S.
Dorsey Johnson's Convergys Experience September 2008 - August 2010
Job Customer Service Representative at Chase
Industry Consumer Services
Experience
Chase November 2014 - Present
Brighthouse Networks August 2010 - October 2014
Convergys September 2008 - August 2010
Skills
Customer Service, Management, Leadership, Training, Customer Satisfaction, Team Building, Team Leadership, Coaching, A+ Computer repair
Education
Seminole State College of Florida 2010 — 2017
Associate of Science (A.S.), Computer Programming
Seminole State College of Florida 2005 — 2010
Associate of Arts (A.A.), Information Technology
Chase November 2014 - Present
Brighthouse Networks August 2010 - October 2014
Convergys September 2008 - August 2010
Skills
Customer Service, Management, Leadership, Training, Customer Satisfaction, Team Building, Team Leadership, Coaching, A+ Computer repair
Education
Seminole State College of Florida 2010 — 2017
Associate of Science (A.S.), Computer Programming
Seminole State College of Florida 2005 — 2010
Associate of Arts (A.A.), Information Technology
Nageswararao Potla's Convergys Experience March 2007 - October 2010
Job Integration Consultant at Orasys LLC
Industry Information Technology and Services
Experience
Orasys LLC July 2015 - Present
NGA Human Resources October 2010 - July 2015
Convergys March 2007 - October 2010
Hexaware Technologies April 2005 - March 2007
Birlasoft August 2004 - April 2005
XL Softech Systems LTD January 2001 - August 2004
Skills
Requirements Analysis, SDLC, Oracle, SQL, Requirements Gathering, PeopleTools, Workday, PeopleSoft, PeopleCode, CI, XML, XSLT, Web Services, Ingress, 4GL
Education
Osmania University 1998 — 2000
Master's Degree, Computer Science
Acharya Nagarjuna University 1995 — 1998
Bachelor's Degree, Computer Science
Orasys LLC July 2015 - Present
NGA Human Resources October 2010 - July 2015
Convergys March 2007 - October 2010
Hexaware Technologies April 2005 - March 2007
Birlasoft August 2004 - April 2005
XL Softech Systems LTD January 2001 - August 2004
Skills
Requirements Analysis, SDLC, Oracle, SQL, Requirements Gathering, PeopleTools, Workday, PeopleSoft, PeopleCode, CI, XML, XSLT, Web Services, Ingress, 4GL
Education
Osmania University 1998 — 2000
Master's Degree, Computer Science
Acharya Nagarjuna University 1995 — 1998
Bachelor's Degree, Computer Science
Heal Ping's Convergys Experience 2013 - 2014
Job Health Care Aide at Bayshore Home Health
Industry Health, Wellness and Fitness
Experience
Bayshore Home Health December 2011 - Present
Creekside Support Services Ltd. January 2011 - Present
We Care Home Health Services January 2010 - Present
Convergys 2013 - 2014
Skills
Hospitals, Healthcare, Nursing, Clinical, Healthcare Management, Inpatient, Health, Ambulatory, Pediatrics, ICU, Home Care, Acute Care, EMR, Treatment, Clinical Research
Education
Pamanatasan ng Lungsod ng Maynila 1991 — 1993
Diploma, Midwifery Supplemental Program
Dr.Jose Fabella Memorial Hospital School of Midwifery 1988 — 1990
Graduate, Direct Entry Midwifery
Metro Manila College, Novaliches, Quezon City 1978 — 1983
Graduate, High School
Mount Royal University
Certificate, Midwifery
Bayshore Home Health December 2011 - Present
Creekside Support Services Ltd. January 2011 - Present
We Care Home Health Services January 2010 - Present
Convergys 2013 - 2014
Skills
Hospitals, Healthcare, Nursing, Clinical, Healthcare Management, Inpatient, Health, Ambulatory, Pediatrics, ICU, Home Care, Acute Care, EMR, Treatment, Clinical Research
Education
Pamanatasan ng Lungsod ng Maynila 1991 — 1993
Diploma, Midwifery Supplemental Program
Dr.Jose Fabella Memorial Hospital School of Midwifery 1988 — 1990
Graduate, Direct Entry Midwifery
Metro Manila College, Novaliches, Quezon City 1978 — 1983
Graduate, High School
Mount Royal University
Certificate, Midwifery
Jyotika Mehrish's Convergys Experience 2002 - 2003
Job
Industry Financial Services
Experience
Oakland Ford 2013 - 2014
BDC 2006 - 2008
ICICI Bank 2003 - 2004
Convergys 2002 - 2003
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Outlook, Research
Education
Government College, India
Master’s Degree, Sociology
Sophia Girls College 1997 — 2000
Bachelor’s Degree, Bachelor of Arts-Humanities
Oakland Ford 2013 - 2014
BDC 2006 - 2008
ICICI Bank 2003 - 2004
Convergys 2002 - 2003
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Outlook, Research
Education
Government College, India
Master’s Degree, Sociology
Sophia Girls College 1997 — 2000
Bachelor’s Degree, Bachelor of Arts-Humanities
Bridgette Bates's Convergys Experience 2000 - 2004
Job Customer Service ,Youth Work Student, Sales Team Management
Industry Religious Institutions
Experience
Sykes June 2014 - Present
Interactive Response Technologies, (IRT) October 2010 - June 2011
Interactive Response Technologies October 2010 - June 2011
Starbucks Coffee February 2007 - December 2009
Sonrise Church July 2008 - August 2009
CC Concepts February 2005 - March 2006
CC Concepts 2005 - 2006
Convergys 2000 - 2004
Sonrise Church January 1996 - December 2003
Skills
Coaching, Recruiting, Management, Customer Service, Time Management, Public Speaking, Sales, Youth work, Sales Management, Entrepreneurship, Entrepreneurship..., Barista
Education
2007- 2008 SCHOOL NAME, College Of Biblical Studies 2012 — 2015
Theology, Computer Science; Biblical Counseling
New Hope Christian College 2012 — 2015
Bachelor's degree, Ministry Leadership with focus on Youth Ministry, Junior
Sykes June 2014 - Present
Interactive Response Technologies, (IRT) October 2010 - June 2011
Interactive Response Technologies October 2010 - June 2011
Starbucks Coffee February 2007 - December 2009
Sonrise Church July 2008 - August 2009
CC Concepts February 2005 - March 2006
CC Concepts 2005 - 2006
Convergys 2000 - 2004
Sonrise Church January 1996 - December 2003
Skills
Coaching, Recruiting, Management, Customer Service, Time Management, Public Speaking, Sales, Youth work, Sales Management, Entrepreneurship, Entrepreneurship..., Barista
Education
2007- 2008 SCHOOL NAME, College Of Biblical Studies 2012 — 2015
Theology, Computer Science; Biblical Counseling
New Hope Christian College 2012 — 2015
Bachelor's degree, Ministry Leadership with focus on Youth Ministry, Junior
Margaret Rongmei's Convergys Experience 2005 - 2010
Job Cosmetic Management at Humber College
Industry Cosmetics
Experience
ROYAL EMPLOYMENT SERVICES SOLUTION INC. February 2011 - February 2012
Convergys 2005 - 2010
Skills
Coaching, Recruiting, Performance Management
Education
Nagaland University 1991 — 1996
Humber College
ROYAL EMPLOYMENT SERVICES SOLUTION INC. February 2011 - February 2012
Convergys 2005 - 2010
Skills
Coaching, Recruiting, Performance Management
Education
Nagaland University 1991 — 1996
Humber College
Andrew Keppler's Convergys Experience February 2002 - February 2003
Job Assistant Manager of Enterprise Risk Management at St. Louis Community Credit Union
Industry Banking
Experience
St. Louis Community Credit Union September 2012 - Present
Electro Savings Credit Union March 2010 - September 2012
Gateway Metro Credit Union May 2006 - March 2010
CCI March 2003 - August 2003
Convergys February 2002 - February 2003
Skills
Hardware, Outlook, Microsoft Excel, Help Desk Support, Software Installation, Troubleshooting, Windows, Computer Repair, Management, Loans, Credit, Consumer Lending, Banking, Financial Analysis, General Ledger, Customer Service, Accounting, Process Improvement, Certified Member...
Education
Missouri Tech 2000 — 2002
Network Administration, Network Administration / Hardware Tech
Bishop Dubourg High School 1989 — 1993
High School Diploma
St. Louis Community Credit Union September 2012 - Present
Electro Savings Credit Union March 2010 - September 2012
Gateway Metro Credit Union May 2006 - March 2010
CCI March 2003 - August 2003
Convergys February 2002 - February 2003
Skills
Hardware, Outlook, Microsoft Excel, Help Desk Support, Software Installation, Troubleshooting, Windows, Computer Repair, Management, Loans, Credit, Consumer Lending, Banking, Financial Analysis, General Ledger, Customer Service, Accounting, Process Improvement, Certified Member...
Education
Missouri Tech 2000 — 2002
Network Administration, Network Administration / Hardware Tech
Bishop Dubourg High School 1989 — 1993
High School Diploma
Johnny Guerrier's Convergys Experience March 2003 - October 2008
Job Personal Account Specialist at TMS HEALTH A XEROX COMPANY
Industry Consumer Services
Experience
TMS HEALTH A XEROX COMPANY November 2011 - Present
Kaplan University May 2009 - May 2011
Convergys March 2003 - October 2008
Skills
Public Speaking, Leadership, Customer Service, Leadership Development, Team Building, Strategic Planning, Management, Training, Coaching, Admissions, Customer Retention
Education
University of Fort Lauderdale
Bachelor's Degree, Medical Office Management/Administration
American InterContinental University
Associate of Applied Science, (AS), Business Administration
Kaplan University
Certificate, Specialization School of Health Sciences & Art and Sciences
TMS HEALTH A XEROX COMPANY November 2011 - Present
Kaplan University May 2009 - May 2011
Convergys March 2003 - October 2008
Skills
Public Speaking, Leadership, Customer Service, Leadership Development, Team Building, Strategic Planning, Management, Training, Coaching, Admissions, Customer Retention
Education
University of Fort Lauderdale
Bachelor's Degree, Medical Office Management/Administration
American InterContinental University
Associate of Applied Science, (AS), Business Administration
Kaplan University
Certificate, Specialization School of Health Sciences & Art and Sciences
Gail Cooke's Convergys Experience
Job Customer Service Rep at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys
Skills
Technical Support, Troubleshooting, Call Centers, Team Building, Customer Service, Strategic Planning, Management, Leadership, Training
Education
Florida Hospital College of Health Sciences 1997 — 1998
PCT, Nursing, 3.0
Convergys
Skills
Technical Support, Troubleshooting, Call Centers, Team Building, Customer Service, Strategic Planning, Management, Leadership, Training
Education
Florida Hospital College of Health Sciences 1997 — 1998
PCT, Nursing, 3.0
Lyn Stevens's Convergys Experience Team LeadConvergysNovember 2014 - Present
Job Team Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys Team LeadConvergysNovember 2014 - Present
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Service, Training, Leadership, Team Leadership, Service Delivery, BPO, Process Improvement, Customer Experience, Vendor Management
Education
Kaplan University-Davenport Campus 2013 — 2014
Associate's degree, Medical Office Management/Administration
University of Perpetual Help System DALTA 2003 — 2008
Pharmacy
Convergys Team LeadConvergysNovember 2014 - Present
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Service, Training, Leadership, Team Leadership, Service Delivery, BPO, Process Improvement, Customer Experience, Vendor Management
Education
Kaplan University-Davenport Campus 2013 — 2014
Associate's degree, Medical Office Management/Administration
University of Perpetual Help System DALTA 2003 — 2008
Pharmacy
Crystal Clemmons's Convergys Experience April 2012 - November 2012
Job Student at MillerMotte CollegeGreenville
Industry
Experience
Convergys April 2012 - November 2012
Education
Miller-Motte College-Greenville 2013 — 2014
Convergys April 2012 - November 2012
Education
Miller-Motte College-Greenville 2013 — 2014
Jasmine Givhan's Convergys Experience September 2013 - Present
Job Food & Beverages Professional
Industry Food & Beverages
Experience
Convergys September 2013 - Present
Convergent Resources, Inc. September 2013 - Present
Hardee's Restaurant 2008 - 2013
Education
Alabama State University 2009 — 2013
Bachelor's degree, Psychology
Convergys September 2013 - Present
Convergent Resources, Inc. September 2013 - Present
Hardee's Restaurant 2008 - 2013
Education
Alabama State University 2009 — 2013
Bachelor's degree, Psychology
Kelly Philmore's Convergys Experience January 2006 - March 2006
Job IT Technician at Suwannee County School Board
Industry Information Technology and Services
Experience
Suwannee County School Board November 2010 - Present
Convergys January 2006 - March 2006
Service Zone/ Client Logic October 2000 - December 2005
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Windows, Customer Service, Research
Education
Suwannee-Hamilton Technical Center 1999 — 1999
Suwannee County School Board November 2010 - Present
Convergys January 2006 - March 2006
Service Zone/ Client Logic October 2000 - December 2005
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Windows, Customer Service, Research
Education
Suwannee-Hamilton Technical Center 1999 — 1999
Chad Strotter's Convergys Experience April 2007 - February 2009
Job
Industry Consumer Electronics
Experience
Apex Systems September 2013 - January 2014
Apple April 2012 - May 2013
Sprint February 2009 - January 2012
Convergys April 2007 - February 2009
Education
Oklahoma Health Academy-Moore 2004 — 2005
Certification, Surgical Technology/Technologist
Putnam City West 1997 — 2001
Diploma, General Studies
Apex Systems September 2013 - January 2014
Apple April 2012 - May 2013
Sprint February 2009 - January 2012
Convergys April 2007 - February 2009
Education
Oklahoma Health Academy-Moore 2004 — 2005
Certification, Surgical Technology/Technologist
Putnam City West 1997 — 2001
Diploma, General Studies
Tauri McCullum's Convergys Experience March 2010 - November 2010
Job Student at Virginia CollegeBaton Rouge
Industry Hospital & Health Care
Experience
Mayo Clinic, Renal Associates June 2014 - Present
Virginia College November 2012 - Present
Convergys March 2010 - November 2010
Our Lady of the Lake Regional Medical Center March 2006 - July 2008
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Public Speaking, Research, Teaching, Healthcare, Time Management, Event Planning, Medical Terminology, Data Entry
Education
Virginia College 2012 — 2014
Associate Degree, Medical Office Administration
Virginia College-Baton Rouge 2012 — 2014
Associate's degree, Medical Office Administration
Mayo Clinic, Renal Associates June 2014 - Present
Virginia College November 2012 - Present
Convergys March 2010 - November 2010
Our Lady of the Lake Regional Medical Center March 2006 - July 2008
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Public Speaking, Research, Teaching, Healthcare, Time Management, Event Planning, Medical Terminology, Data Entry
Education
Virginia College 2012 — 2014
Associate Degree, Medical Office Administration
Virginia College-Baton Rouge 2012 — 2014
Associate's degree, Medical Office Administration
Tawny Davis's Convergys Experience September 2012 - June 2013
Job Traffic specialist at Lifetime Products
Industry Consumer Goods
Experience
Lifetime Products July 2013 - Present
Convergys September 2012 - June 2013
Skills
Logistics, Inventory Control, Retail, Customer Satisfaction, Process Improvement, Customer Service, Training, Team Building, Sales
Education
Marinello Schools of Beauty-Ogden 2010 — 2010
Nail technician, manicure
Lifetime Products July 2013 - Present
Convergys September 2012 - June 2013
Skills
Logistics, Inventory Control, Retail, Customer Satisfaction, Process Improvement, Customer Service, Training, Team Building, Sales
Education
Marinello Schools of Beauty-Ogden 2010 — 2010
Nail technician, manicure
Marc de Leon's Convergys Experience January 2011 - March 2012
Job
Industry Hospital & Health Care
Experience
YEW TREE SERVICES INC. April 2012 - May 2014
Convergys January 2011 - March 2012
Southern Luzon Hospital and Medical Center 2008 - 2009
Skills
Nursing, Sports Trading, Bookmaking, Customer Service, Collections
Education
University of Perpetual Help - Laguna 2003 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
De La Salle University 2002 — 2003
YEW TREE SERVICES INC. April 2012 - May 2014
Convergys January 2011 - March 2012
Southern Luzon Hospital and Medical Center 2008 - 2009
Skills
Nursing, Sports Trading, Bookmaking, Customer Service, Collections
Education
University of Perpetual Help - Laguna 2003 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
De La Salle University 2002 — 2003
vilma bravo's Convergys Experience December 2011 - July 2013
Job assistant manager at Circle K
Industry Real Estate
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT