Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Michelle Mtharp8 Michelle Mtharp8 Belle, Missouri Details
Michelle Mtharp8's Convergys Experience July 2013 - December 2013
Job Fulltime working educating mom with a goal
Industry Higher Education
Experience
Lost Valley Lake Resort   July 2014 - Present
Maries R2school District   February 2014 - Present
Convergys   July 2013 - December 2013

Skills
Public Speaking, Event Planning, Microsoft Office, Research, Higher Education, Social Media, Leadership, Fundraising, Nonprofits, Community Outreach

Education
Grand Canyon University   2014 — 2017
Education K-12, Special Education and Teaching

St. Louis Community College   2011 — 2013

Mylisha Adams Mylisha Adams Greater Atlanta Area Details
Mylisha Adams's Convergys Experience May 2006 - July 2007
Job EntryLevel Paralegal
Industry Legal Services
Experience
Clayton County Juvenile Court  February 2012 - Present
Clayton County Juvenile Court  October 2011 - February 2012
Wells Fargo  September 2011 - November 2011
Clayton Circuit Public Defenders Office   May 2010 - August 2010
Sertec Corporation  November 2008 - April 2010
Mediacom Communications  July 2007 - July 2008
Lowndes Associated Ministries to People, Inc. (L.A.M.P)   December 2007 - April 2008
Convergys   May 2006 - July 2007

Skills
Legal Research, Courts, Call Centers, Legal Writing, Administrative..., Customer Service, Legal Support Services, Microsoft Office, Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Telecommunications, Juvenile Law, PowerPoint, Public Speaking, Juvenile Court, Juvenile Justice, Management, Networking, Public Administration, Administration, Juvenile Delinquency, Juveniles, Policy, Administrative..., Research, Criminal Law

Education
Clayton State University   2011 — 2013
Paralegal Studies Certificate, Legal Studies, General, GPA: 3.7

Georgia State University   2008 — 2010
Bachelor of Science, Criminal Justice with concentration in Law

Valdosta State University   2005 — 2008
N/A, Criminal Justice

Debra Brinson Debra Brinson San Francisco Bay Area Details
Debra Brinson's Convergys Experience 2004 - 2004
Job Information Developer, Technology and Medicine
Industry Information Services
Experience
Hologic, Inc.   October 2014 - Present
OSIsoft LLC  March 2007 - February 2014
Robert Half Technology  October 2006 - March 2007
Aerotek  2005 - 2006
Convergys   2004 - 2004
Elsevier MDL  1999 - 2004
Interim Consulting  March 1998 - May 1999
Adobe  July 1996 - January 1997
Novell  1997 - 1997
Komag  1997 - 1997

Skills
DITA, Online Help, Technical Writing, Editing, Technical Communication, Structured Authoring, Instructional Design, Information Development, Agile Methodologies, Software Documentation, Information Architecture, Online Publishing, XMetal, SDL, Content Development, RoboHelp, FrameMaker, Web Content, Manuals, Databases

Education
New York University   1989 — 1991
M.A., Journalism

University of California, Santa Cruz   1987 — 1989
B.A., Biology

Grossmont College   1984 — 1987

Puja Malani Puja Malani Minneapolis, Minnesota Details
Puja Malani's Convergys Experience April 2012 - February 2014
Job Recruiter at TALENT Software Services
Industry Human Resources
Experience
TALENT Software Services  July 2015 - Present
Sage Human Capital  February 2014 - June 2015
Convergys   April 2012 - February 2014

Skills
Recruiting, Executive Search, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Temporary Placement, Search, Analytics, Management, Interviews, SDLC, CRM, Mentoring, Team Leadership, Sourcing, SaaS, Management Consulting, Analysis, BPO, Customer Service, Lead Generation, Staff Augmentation, IT Recruitment, Benefits Negotiation, Screening, Internet Recruiting, Screening Resumes, Contract Recruitment, Boolean Searching, RPO, Corporate Recruiting, Recruitment Advertising, Reference Checking, Resume Writing, Employee Relations

Education
Shobhit University   2013 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services, First division

Georgia State University   2000 — 2001
PG Diploma in Professional Child Care Program, Montessori training, A+

NIIT   1998 — 1999
Basic Computer Skills

Branly Jimenez Branly Jimenez Greater San Diego Area Details
Branly Jimenez's Convergys Experience January 2014 - July 2014
Job Student at Grossmont College
Industry Consumer Services
Experience
OTG Management  October 2014 - May 2015
Convergys   January 2014 - July 2014
MetroPCS  April 2012 - March 2013
Aeropostale  November 2011 - January 2012

Skills
Microsoft Office, Microsoft Word, Java Applets, Apple, Web Applications, Google Apps, Android Development, Computers, Customer Service, Bilingual-English/Spanis..., Typing speed: 48wpm, Data Entry

Education
Grossmont College   2015 — 2018
N/A, Aerospace Engineering

Newtown High School   2007 — 2011
Yes

Rick Tucker Rick Tucker Chattanooga, Tennessee Area Details
Rick Tucker's Convergys Experience June 2014 - July 2014
Job Customer Care Advocate at Cigna Healthcare
Industry Hospital & Health Care
Experience
Cigna  May 2015 - Present
General Dynamics Information Technology  September 2014 - April 2015
Convergys   June 2014 - July 2014
General Dynamics Information Technology  September 2013 - May 2014
Amazon, Chattanooga Facility   September 2012 - September 2013
Amazon Fulfillment Center - (Integrity Staffing)   September 2012 - September 2013
ResCare Home Care, Inc.   June 2012 - August 2012
U.S. House of Representatives (TN-03)   March 2009 - January 2011
Zach Wamp for Governor   January 2009 - August 2010
McKamey Animal Center  September 2008 - March 2009

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Teaching, HTML, Budgets, Strategic Planning, Organizational..., Community Outreach, Public Relations, Online Research, Leadership, Social Networking, Process Scheduler, Fundraising, Government, Training, Event Planning, Interviews, Recruiting, Time Management, Management, Program Management, Team Building, Leadership Development, Policy, Social Media, Nonprofits, Internet Research, Volunteer Recruitment, Public Speaking, Background Artist for..., Customer Service, Event Management, Research

Education
Covenant Collge   1986 — 1986
None, Organizational Management

University of West Florida   1981 — 1981
None, Social Work

Gulf Coast Community College   1980 — 1980
Associate of Science (A.S.), Human Services/Mental Health Technology

Brianna Green Brianna Green Phoenix, Arizona Details
Brianna Green's Convergys Experience October 2014 - Present
Job Technical Support Specialist at Convergys
Industry Information Technology and Services
Experience
Convergys   October 2014 - Present
Asurion  2014 - 2014
MG Plumbing Inc.   2006 - 2009
Tele-Sales Systems   2000 - 2001

Education
Glendale Community College

Rio Salado Community College

Sierra Martin Sierra Martin Hampton, Virginia Details
Sierra Martin's Convergys Experience April 2010 - January 2011
Job Customer service rep ibex
Industry Consumer Services
Experience
IBEX Global  November 2014 - Present
Samsung  August 2013 - August 2014
Cricket Wireless  May 2008 - May 2013
Convergys   April 2010 - January 2011
McDonald's Corporation  May 2008 - September 2008
JCPenney  May 2007 - May 2008

Skills
Customer Service, Customer Satisfaction, Microsoft Word, Microsoft Excel, Data Entry, Microsoft Office, PowerPoint, Team Building, Time Management, Sales, Leadership, Marketing, Team Leadership, Public Speaking, Training

Education
Harris-Stowe State University   2008 — 2010
Early Childhood Education and Teaching

Eureka high school
Regular/General High School/Secondary Diploma Program

Siva Prathapagiri PMP Siva Prathapagiri PMP Greater Atlanta Area Details
Siva Prathapagiri PMP's Convergys Experience September 2007 - March 2011
Job Vice President HR Consulting, North America at NGA Human Resources
Industry Information Technology and Services
Experience
NGA Human Resources  July 2014 - Present
NGA Human Resources  January 2014 - June 2014
NGA Human Resources  May 2013 - December 2013
NorthgateArinso  October 2011 - April 2013
NorthgateArinso  June 2010 - October 2011
Convergys   September 2007 - March 2011
Madden Communications  2007 - 2007
HP  2002 - 2007
Various  January 1994 - February 2002

Skills
Outsourcing, Integration, ERP, Business Process, Project Management, SAP, SAP HR, SAP ERP, Vendor Management, SAP R/3, CRM, PMP, SAP BI, Program Management, Siebel, Information Architecture, Test Management, Service Delivery, Disaster Recovery, Performance Management, Requirements Analysis, Strategy, Leadership, Solution Architecture, ITIL, Business Analysis, Management, Testing, Cloud Computing, Business Intelligence, IT Strategy, Oracle, Software Project..., Data Migration, SAP BI/BW, SAP Netweaver, ABAP, Business Process..., Talent Management, BPO, SAP Implementation, Project Planning, SDLC, SAP HR Service Delivery, SAP ECC6.0, SAP Test Management, Global Program..., Data Center Project..., Transaction Tax..., Success Factors...

Education
SAP America   2015 — 2015
Employe Central Mastery Certificate, SuccessFactors EC, Pass

Harvard Business School   2012 — 2012
High Potential Leadership Program, Leadership & Management

Softech Computers   1997 — 1999
Post Graduate Diploma, Computer Applications

Gulbarga University   1989 — 1993
Bachelor of Engineering, Mechanical Engg.

Project Management Institute (PMI)
PMP, Project Management Professional

The George Washington University
Certificate, Project Management Applications

Deana Addair Deana Addair Phoenix, Arizona Details
Deana Addair's Convergys Experience July 2011 - July 2012
Job Awardwinning professional seeking opportunity to be of service building relationships and increasing revenues!
Industry Information Technology and Services
Experience
Convergys   July 2011 - July 2012
DGA and Associates   May 2009 - July 2011
Sage Software  January 2004 - April 2009
Sage Software  October 2001 - November 2003
Collins Hill Medical (currently Hope Clinic; Dr. William Martin)   May 1999 - October 2001
AddairWare   January 1986 - January 2000
The Orlando Insurance Agency, Inc   January 1982 - January 1988
Fletcher, Bryan & Assoc., Inc. a subsidiary of Pan American Insurance Management Group   January 1976 - January 1982

Skills
CRM, Sales, Management, Project Management, Leadership, Account Management, Training, Customer Service, Property & Casualty..., Office Management, Microsoft Office, Accounting Applications, Sage CRM, Medical Billing, Customer-focused, Solution-driven, Customer Satisfaction, Sales Process, Microsoft Excel, Email Marketing, Sage, Recruiting, Highly Organized &..., Attentiveness to Detail, Direct Sales, Customer Retention, Channel Partners, New Business Development, Analysis, Forecasting, Networking, Small Business, Sales Management, Salesforce.com, Team Building, Quality Assurance, Sales Operations, Business Development, Call Centers, B2B, Troubleshooting, SaaS, Selling, Professional Services, Lead Generation, Cloud Computing, Program Management, Solution Selling, Advertising, Software Industry

Education
Gwinnett Technical College   2001 — 2003
Computer Information Systems; Accounting, 4.0

Winter Park HS

Caitlin McDavid Caitlin McDavid Tucson, Arizona Details
Caitlin McDavid's Convergys Experience February 2014 - June 2014
Job Management Trainee at Sherwin Williams
Industry Higher Education
Experience
Sherwin Williams  June 2014 - Present
Convergys   February 2014 - June 2014
GEICO  June 2012 - December 2013
Victoria's Secret  August 2010 - April 2011
McDavid Construction   January 2009 - July 2010
Arizona Silk Flower Co.   January 2006 - May 2010

Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Event Planning, Time Management, Microsoft Word, Public Speaking, Social Media, Leadership, Outlook, Team Leadership, Data Entry, Marketing, Teamwork, Research, Sales, Public Relations, Facebook, Call Centers, Social Networking, Advertising, Data Analysis, Management

Education
University of Arizona   2010 — 2012
BS, Business Management

Glendale Community College   2008 — 2010
Associates of Arts, General Studies

Cactus Shadow High School   2004 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates

Leticia Padilla Leticia Padilla San Francisco, California Details
Leticia Padilla's Convergys Experience 2008 - 2010
Job Corporate Recognition and Citizenship
Industry Outsourcing/Offshoring
Experience
Concentrix  2014 - Present
IBM  2010 - 2014
Convergys   2008 - 2010
Cognizant Technology Solutions  2001 - 2007
Alexander Ogilvy Public Relations  2000 - 2001
COMSYS/Metamor Worldwide   1990 - 2000
INTERACT - International Business and Government Action, Inc.   1988 - 1990
United States Senate Committee on Foreign Relations  1984 - 1988

Skills
Corporate Citizenship, Corporate Social..., Outsourcing, IT Strategy, Professional Services, SaaS, Program Management, Business Development, Pre-sales, Cloud Computing, Vendor Management, Enterprise Software, CRM, Business Intelligence, IT Outsourcing, Business Process..., Management, Strategic Partnerships, Process Improvement, Start-ups, Strategy, Business Analysis, Management Consulting, Business Process, Cross-functional Team..., Consulting, Business Transformation, Software Project..., Integration, Business Alliances, Social Responsibility, Community Outreach, Public Relations, Non-profit Leadership, NGOs, Fundraising

Education
Golden Gate University, School of Law
Juris Doctor (J.D.), Law

University of San Diego/Universite de Paris IV Sorbonne
Certificate in International Law

Ursinus College
BA, International Relations

Lehigh University
Hahnemann Program

Stephon McWilliams Stephon McWilliams Atlanta, Georgia Details
Stephon McWilliams's Convergys Experience October 2004 - June 2007
Job Lead Retail Consultant at Sprint Nextel
Industry Wireless
Experience
Sprint Nextel  March 2012 - Present
LOFT at Castleberry Hill/ Paschal's Restaurant   August 2008 - March 2012
Macy's East  June 2007 - October 2008
Convergys   October 2004 - June 2007

Skills
Event Planning, Project Planning, Facebook, Sales, Retail, Customer Service, Marketing, Training, Event Management, Leadership, Team Building, Social Networking, Time Management, Customer Satisfaction, Public Speaking

Education
Georgia State University   2007 — 2009
Bachelor of Arts (B.A.), Conmunications

Sajal Singhal (singhal.sajal@gmail.com) Sajal Singhal (singhal.sajal@gmail.com) Santa Clara, California Details
Sajal Singhal (singhal.sajal@gmail.com)'s Convergys Experience September 2004 - February 2005
Job Manager at Droisys Inc.
Industry Human Resources
Experience
Droisys Inc  July 2015 - Present
Resource Logistics  March 2013 - July 2015
Inficare Technologies (I) Pvt. Ltd.   June 2012 - February 2013
Net2Source Inc.  September 2007 - June 2012
Okaya Infocom  March 2007 - September 2007
West Coast Consulting  March 2006 - February 2007
FCS Software Solutions  March 2005 - February 2006
Convergys   September 2004 - February 2005
Convergys   April 2004 - August 2004

Skills
Technical Recruiting, Screening, Talent Acquisition, Sourcing, Contract Recruitment, Benefits Negotiation, Staff Augmentation, Recruiting, Internet Recruiting, Applicant Tracking..., IT Recruitment, Vendor Management, CRM, Human Resources, SDLC, Talent Management, Cold Calling, Interviews, Account Management, Temporary Placement, Employee Engagement, Management, Screening Resumes, Training, Staffing Services, Consulting, Leadership, Team Management, Team Leadership, Executive Search, Lead Generation, Permanent Placement, Resource Management, Business Development, Hiring, RPO, College Recruiting, Temporary Staffing, Search, Recruitments, Recruitment Advertising, Information Technology, E-recruitment, Resume, Employer Branding, Job Descriptions, HR Consulting, Performance Appraisal, Onboarding, Employee Relations

Education
Guru Gobind Singh Indraprastha University   2000 — 2004
B.I.S. (Hons.)

CISCO
CCNA

Microsoft
MCSE

Fatoumatta Saine Fatoumatta Saine Miami, Florida Details
Fatoumatta Saine's Convergys Experience 2010 - 2011
Job Student at Georgia State University
Industry Hospital & Health Care
Experience
jcpenney  2012 - 2013
Babysitting  2011 - 2013
Convergys   2010 - 2011

Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Research, Public Speaking, Social Media, Teamwork, Cpr Certified, English, Windows, Event Planning, Leadership, Time Management, Access, Critical Thinking

Education
Georgia State University   2012 — 2014

Georgia Perimeter College
Registered Nursing/Registered Nurse

Lorrie Scully Lorrie Scully Des Moines, Iowa Area Details
Lorrie Scully's Convergys Experience January 2013 - December 2014
Job VP Sales at iQor
Industry Outsourcing/Offshoring
Experience
iQor  September 2015 - Present
Caleris  February 2015 - August 2015
Convergys   January 2013 - December 2014
Convergys   October 2010 - January 2013
CDS Global, Inc.   January 2008 - October 2010
CDS Global, Inc.   January 2000 - January 2008
CDS Global, Inc.   January 1991 - January 2000

Skills
Publishing, Call Center, Direct Marketing, Customer Acquisition, New Business Development, Marketing, Product Management, B2B, Strategic Partnerships, E-commerce, Solution Selling, Call Centers, CRM, Selling, Account Management, Team Management, Sales, Strategy, Email Marketing, Start-ups, Management, Vendor Management, Direct Mail, Contract Negotiation, Outsourcing, Business Development

Education
Grand View College   1984 — 1988
Journalism, Journalism, Advertising, 3.5 GPA

David Mandeville David Mandeville Cincinnati Area Details
David Mandeville's Convergys Experience June 2008 - April 2009
Job Store Clerk at Ace Hardware
Industry Hospital & Health Care
Experience
Ace Hardware  June 2015 - Present
Gold Medal Products Company  March 2015 - April 2015
Target  January 2015 - February 2015
Meijer  May 2014 - September 2014
Walmart  July 2009 - December 2013
Family Eye Care  September 2012 - November 2012
Convergys   June 2008 - April 2009
The Callos Companies  March 2008 - April 2008
RGIS  January 2008 - February 2008
Totes Isotoner  April 2007 - November 2007

Skills
Cold Calling, Customer Service, Telephone Skills, Call Centers, SQL, Temporary Placement, HTML, Unix, Programming, C++, C, Visual Studio, Perl, Visual Basic, Awk, Sed, Visual .Net, Business Writing, Cash Register, Health Insurance..., Keyboarding 50 wpm, Medical Terminology, ICD-9, Medisoft Billing..., MS Word, Excel,..., Multiline Phone Use, Records and Time..., Strong Organizational..., Warehousing, MS Access, Microsoft SQL Server, Oracle, DB2, Informix, Certified Medical..., Certified Billing and..., Microsoft Office..., Cpr Certified, AED, Access, Medical Records, CPT, Medical Billing

Education
Great Oaks Institute of Technology and Career Development   2012 — 2013
Certificate, Medical Office Specialist, 3.5

Meredith College   2001 — 2006
Master of Business Administration (MBA), General Studies, 3.5

Purdue University   1985 — 1989
Bachelor of Science, Computer Science, 3.2

Princeton High School   1981 — 1985
High School Diploma, College Prep, 3.6

Peto Kinsaka Peto Kinsaka Charlotte, North Carolina Details
Peto Kinsaka's Convergys Experience April 2012 - March 2013
Job This Is All Me!
Industry International Trade and Development
Experience
Carolina Energy, Water & Air   September 2014 - Present
Convergys   April 2012 - March 2013
Congo & Company Web Design & Marketing   January 2012 - March 2012
Freelance  September 2011 - December 2011
Global Status Enterprises   April 2011 - July 2011
Gold Standard Trading LLC   August 2009 - March 2011
Harris Teeter  October 2007 - September 2010
The Home Depot  March 2006 - June 2006
Carowinds  June 2002 - October 2002
Piedmont Courts Apts.   June 2001 - August 2001

Skills
PowerPoint, Customer Service, Microsoft Excel, Strategic Planning, Microsoft Office, Music, Internet

Education
University of Phoenix   2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General

Greensboro College   2004 — 2004
N/A, Theatre/Theater

Garinger High   2000 — 2004
Diploma, Medicine

Elizabeth Boneske Elizabeth Boneske Appleton, Wisconsin Details
Elizabeth Boneske's Convergys Experience January 2012 - February 2014
Job Certified Veterinary Technician
Industry Veterinary
Experience
Fox Valley Animal Referral Center  February 2014 - Present
Convergys   January 2012 - February 2014
Fox Valley Animal Referral Center  November 2013 - December 2013
CountrySide Veterinary Services  September 2013 - November 2013
Walmart  November 2011 - April 2012

Skills
Time Management, Critical Thinking, Data Entry, Customer Service, Telephone Skills, PowerPoint, Microsoft Word, Venipuncture, Teamwork, Filing, Microsoft Office, Phone Etiquette, Microsoft Excel, Outlook, Administration, Animal Husbandry, Parasitology, Veterinary Medicine, Animal Welfare, Cashiering, Training, Management

Education
Globe University-Appleton   2010 — 2013
Associate of Arts and Sciences (A.A.S.), Veterinary Technology, 3.6 GPA

Neenah High School   2007 — 2011
GED, General Studies

Jared Stone Jared Stone Denver, Colorado Details
Jared Stone's Convergys Experience December 2014 - Present
Job Consultant providing excellence, consistency, creativity, and innovation in transforming companies and their processes.
Industry Management Consulting
Experience
Convergys   December 2014 - Present
CliIntel  October 2013 - October 2014
CliIntel  August 2013 - October 2013
University of Denver  June 2012 - August 2013
University of Denver  June 2012 - June 2013
Hyatt Hotels Corporation  October 2010 - August 2011
Cosi  May 2008 - July 2009
Vector Marketing  June 2007 - September 2007

Skills
Mandarin, Chinese, Chinese culture, Cultural Awareness, Foreign Languages, Public Speaking, Customer Relations, Customer Service, International Business, International Trade, International Relations, Leadership, Staff Training, Writing, Microsoft Office, Word, Excel, PowerPoint, Outlook, Event Planning, Social Media, Fundraising, Critical Thinking, Time Management, Management, Microsoft Excel, Microsoft Word, Marketing, Editing, Spanish, Social Networking, Intercultural..., Global Strategy, Business Process..., Client Service Oriented, Process Optimization, Process Improvement, Operational Excellence, Data Analysis, Market Research, Sales, Recruiting, Community Outreach, Analysis, Policy, Nonprofits, Economics, International..., Qualitative Research

Education
University of Denver - Daniels College of Business   2011 — 2013
IMBA, International Business

The George Washington University   2006 — 2010
BA, Asian Studies, East Asian Religion and Philosophy, Chinese Language

Hamilton College   2009 — 2009
Intensive Language Study Abroad, Chinese Language

Cynthia Watson-Stanley Cynthia Watson-Stanley United States Details
Cynthia Watson-Stanley's Convergys Experience March 2012 - Present
Job Home Agent/ Contract ATT at Convergys
Industry Health, Wellness and Fitness
Experience
Convergys   March 2012 - Present
Warner Lambert  August 1992 - June 2000

Skills
Team Building, Employee Relations, Strategic Planning, Process Improvement, Nonprofits, Customer Service, Business Analysis, Coaching, Public Speaking, Research, Healthcare, Program Management, Quality Assurance, Call Centers, Performance Management, Leadership Development, Call Center, Organizational...

Education
Grand Canyon University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management

Savannah State University
Business Administration, Management and Operations

Richard Hauptle Richard Hauptle New Smyrna Beach, Florida Details
Richard Hauptle's Convergys Experience 2004 - 2006
Job Senior Account Executive at itelligence
Industry Information Technology and Services
Experience
itelligence  February 2015 - Present
Savvy SelfCare   June 2014 - January 2015
PeopleStrategy  2010 - 2014
Organization Metrics, Inc.   2009 - 2010
META4 USA   2007 - 2009
Convergys   2004 - 2006
ProBusiness  1999 - 2003
PeopleSoft  1996 - 1998
Ultimate Software  1994 - 1996
Automatic Data Processing  1985 - 1994

Skills
Enterprise Software, CRM, Business Development, Sales Management, Business Intelligence, Sales, Human Resources, HRIS, SaaS, Solution Selling, Salesforce.com, Sales Process, Account Management, Professional Services, Talent Management, Start-ups, Strategy, Payroll, PeopleSoft, Strategic Partnerships, Change Management, HR Consulting, Direct Sales, Software Industry

Education
Georgia State University   1983 — 1985
BBA, Marketing / Sales

University of Illinois at Chicago   1981 — 1983
Pre-med

New Trier East, Winnetka Illinois   1976 — 1979
High School, Did it all: Science, Math, Latin, Music, Golf, Gymnastics, etc., 9 -12

Micheal Collier Micheal Collier Detroit, Michigan Details
Micheal Collier's Convergys Experience June 2015 - Present
Job Facilities Technician at Quicken Loans
Industry Banking
Experience
Convergys   June 2015 - Present
Amazon  October 2014 - May 2015
Quicken Loans  January 2013 - October 2014
Home Depot  March 2011 - November 2012
RadioShack  May 2012 - July 2012
Greenville Technical College  November 2009 - December 2010
BI-LO  September 2009 - August 2010
On The Border  May 2007 - August 2009
Ricky Stitt Home Improvment   January 2007 - August 2009

Skills
Fork truck driver, Quick hands on learner, Knowledge of hand tools..., Nonprofits, Microsoft Office

Education
Lansing Community College   2011 — 2012
General Studies

Greenville Technical College   2009 — 2011
Computer Engineering

Armando Linares III MBA, CAMS Armando Linares III MBA, CAMS Mcallen, Texas Details
Armando Linares III MBA, CAMS's Convergys Experience September 2002 - May 2006
Job SVP Loss Prevention/Fraud Manager at Lone Star National Bank
Industry Banking
Experience
Lone Star National Bank  April 2015 - Present
First Financial Bankshares, Inc.   August 2014 - April 2015
First State Bank & Trust  November 2011 - August 2014
Lone Star National Bank  August 2006 - October 2011
Capital One  May 2006 - August 2006
Convergys   September 2002 - May 2006

Skills
Bank Secrecy Act, Banking, Commercial Banking, Credit, Risk Management, Commercial Lending, Fraud, Operational Risk..., Operational Risk, Retail Banking, Financial Risk, Loans, AML, Cyber-security, Information Security, Credit Risk, Finance, Risk Assessment, KYC, Core Banking, Financial Institutions, Financial Services, Enterprise Risk..., Internal Audit, Due Diligence, OFAC, USA PATRIOT Act, Portfolio Management, Payments, Investments, Back Office, Sanction, Securities, Loan Origination, Internet Banking, Anti Money Laundering, Private Investigations, Mortgage Banking, Credit Cards, Financial Analysis, Mobile Payments, Investigation, Consumer Lending, Fraud Detection, Debit Cards, CAMS

Education
Grand Canyon University   2010 — 2011
MS, Criminal Justice

University of Texas at Brownsville   2006 — 2008
MBA, Management

University of Texas at Brownsville   2000 — 2005
BBA, Finance

Kari O'Leary Kari O'Leary La Crosse, Wisconsin Details
Kari O'Leary's Convergys Experience August 2006 - March 2008
Job Student at Globe UniversityLa Crosse
Industry Hospital & Health Care
Experience
Burger King Corporation  September 2011 - Present
APAC Customer Services  May 2008 - April 2009
Convergys   August 2006 - March 2008
Shell Oil Company  April 2005 - April 2006

Skills
Excel, Microsoft Office, Microsoft Works, Phlebotomy, Blood Pressure, Medical Terminology, Clinical Pharmacology, Cpr Certified, First Aid Certified

Education
Globe University-La Crosse   2010 — 2012
Assoicates in Applied Science, Certified Medical Assistant

Northwest High School   2000 — 2004
General, Diaploma

Parth Dalal Parth Dalal Buffalo, New York Details
Parth Dalal's Convergys Experience August 2006 - December 2006
Job Senior Solutions Expert at AuroSys Solutions, LLC
Industry Internet
Experience
AuroSys Solutions, LLC   January 2014 - Present
Dev IT Solutions   February 2013 - December 2013
HCL (QX LTD)   May 2009 - January 2013
Aurosys Solutions   November 2007 - April 2009
Cyberthink pvt. ltd.   2007 - 2008
Reliance Infocomm  2007 - 2008
Convergys   August 2006 - December 2006
Styx Infosoft Pvt Ltd   2004 - 2005
Azure Technologies   December 2003 - August 2004

Skills
Internet of Things, Connectivity, Mobile Application..., Cross Platform SAP..., SAP Implementation, Communication, Open Source Platforms, Cloud Computing, SAP CRM, PHP, Multimedia, Business Analysis, Big Data, Lead Generation, Management, Training, Team Management, Pre-sales, CRM, Marketing, Project Management, Team Building, Market Research, Talent Acquisition, BPO, Outsourcing, Vendor Management, Recruiting, Email Marketing, Sitecore, Augmented Reality, Artificial Intelligence, Staff Augmentation

Education
Gujarat University   2002 — 2007
B.Com

Tulip School   1998 — 2001

Sheria Belton Sheria Belton Houston, Texas Details
Sheria Belton's Convergys Experience 2008 - 2009
Job at Epic Health Services
Industry Hospital & Health Care
Experience
Epic Health Services, Inc.   2014 - Present
CareMinders Home Care- St. Louis   2009 - 2013
Convergys   2008 - 2009

Skills
Management, Customer Service, Team Building, Healthcare, Healthcare Management, Leadership, Marketing Strategy, Training, Home Care

Education
Grand Canyon University   2010 — 2011
Business Administration and Management, General

St. Louis Community College   2007 — 2009
General

Marquette High School
General

Anand Verma Anand Verma Greater Atlanta Area Details
Anand Verma's Convergys Experience March 1999 - February 2010
Job Director of Development at Openet
Industry Telecommunications
Experience
Openet  November 2010 - Present
Accenture  March 2010 - October 2010
Convergys   March 1999 - February 2010
Mastech  1997 - 1999
Robert Bosch  1992 - 1996

Skills
SDLC, Business Planning, Vendor Management, System Administration, Solution Development, Thought Leadership, Windows, Program Management, Relationship Management, Change Management, CRM, Offshoring, Business Development, Strategic Planning, Project Management, Integration, Business Analysis, Unix, Management, Java, Agile Methodologies, Leadership, Testing, Process Improvement, Telecommunications, Software Project..., Resource Management, Requirements Analysis

Education
Georgia State University - J. Mack Robinson College of Business   2000 — 2004

Indian Institute of Technology, Kharagpur   1988 — 1992
BTech

John A. Sauder John A. Sauder Bloomington, Indiana Details
John A. Sauder's Convergys Experience April 2009 - April 2014
Job Retired
Industry Management Consulting
Experience
Leadership; Repeats, Repents, Regrets blog   December 2014 - Present
Troyer Foods, Inc.   April 2014 - December 2014
Convergys   April 2009 - April 2014
Self Employed Consultant  June 2008 - March 2010
Pine Manor, Inc.   2005 - 2007
Das Dutchman Essenhaus  1987 - 2004
Mennonite Board of Missions   1978 - 1985
Sauder Woodworking  May 1971 - September 1978

Skills
Team Building, Organizational..., Leadership, Change Management, Management, Customer Service, Time Management, Customer Satisfaction, Cross-functional Team..., Coaching, Performance Management, Recruiting, Public Speaking, Executive Management, Business Planning, Call Centers, Management Consulting, Operations Management, Executive Coaching, Nonprofits, Leadership Development, Human Resources, Strategy, Process Improvement, Strategic Planning, Employee Relations, Team Leadership

Education
Goshen College   1982 — 1984
Business Administration and Management, General

Hesston College   1967 — 1971
Business Administration and Management, General

Crystal Austin Crystal Austin Saint Louis, Missouri Details
Crystal Austin's Convergys Experience 2011 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   2011 - 2013
Macy's  September 2008 - May 2010

Skills
Typing, Microsoft Office

Education
Harris-Stowe State University   2007 — 2010
Criminal Justice/Police Science

Soldan High School   2002 — 2006
High school diploma, Academic

shanessa ruffin shanessa ruffin Greenville, North Carolina Details
shanessa ruffin's Convergys Experience May 2012 - Present
Job Customer Sales Rep II at Convergys
Industry Medical Practice
Experience
Convergys   May 2012 - Present

Skills
Customer Service, Management, Cash Register

Education
Guilford Technical Community College   2013 — 2015
Associate's degree, Medical Office Assistant/Specialist

Pitt Community College
Associate's degree, Health/Health Care Administration/Management

Janine Posillico Janine Posillico Greensboro, North Carolina Details
Janine Posillico's Convergys Experience May 2012 - August 2012
Job Independent Representative at Transition Hope
Industry Individual & Family Services
Experience
Transition Hope   February 2014 - Present
Enterprise Rent-A-Car  April 2013 - July 2013
GE Capital  January 2007 - December 2012
Convergys   May 2012 - August 2012
Macy's  August 1999 - January 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, HTML, English, C, Matlab, Windows, Event Planning, AutoCAD, Team Leadership

Education
Grand Canyon University   2012 — 2016

Megan Passke Megan Passke Seattle, Washington Details
Megan Passke's Convergys Experience January 2006 - May 2007
Job Product Support and Compliance at Wyndham Vacation Ownership
Industry Hospitality
Experience
Wyndham Vacation Ownership  October 2010 - February 2014
Wyndham Vacation Ownership  November 2009 - October 2010
WDS Global  June 2008 - November 2009
Exotic Metals Forming Co   June 2007 - March 2008
Convergys   January 2006 - May 2007

Skills
Customer Service..., Excellent in MS office..., Troubleshooting, Time Management, Customer Service, Training, Program Management, Call Centers, Technical Support, Management, CRM, Customer Satisfaction, Leadership, Software Documentation, Team Leadership, Team Building, Outlook, Sales, Process Improvement, Coaching, Microsoft Excel, Account Management, Recruiting, Onboarding, Microsoft Office, Microsoft Word, Cold Calling, Performance Management, Employee Training, Business Development, Budgets

Education
Royale College of Beauty   2015 — 2016
Barber, Barbering

Green River Community College   2013 — 2015
Business Administration and Management, General

Ellensburg High School   2002 — 2003
General Diploma, General Studies

Sean Tidy Sean Tidy Tucson, Arizona Details
Sean Tidy's Convergys Experience May 1997 - May 2007
Job Experlogix Engineer
Industry Telecommunications
Experience
MTN Satellite Communications  October 2012 - Present
CyraCom  May 2007 - June 2012
Convergys   May 1997 - May 2007
IMI Systems  September 1995 - March 1997
Decision Research Corporation  December 1993 - September 1995

Skills
Process Improvement, Project Management, Project Planning, SDLC, Customer Service, Vendor Management, Microsoft Office, Strategic Planning, Microsoft Excel

Education
Goldey-Beacom College
Bachelor of Science in Business Administration, Business Administration and Communications

William Bagwell William Bagwell Atlanta, Georgia Details
William Bagwell's Convergys Experience 2001 - 2007
Job Billing Analyst at Suddenlink Communications
Industry Computer Software
Experience
Suddenlink Communications  December 2014 - Present
LS Technology Services   April 2001 - December 2014
Netcracker  February 2012 - February 2014
Insight Communications  August 2011 - January 2012
Suddenlink Communications  2009 - 2011
Convergys   2001 - 2007
Charter Communications  2003 - 2004

Skills
Telecommunications, Billing Systems, Telecommunications..., Provisioning, Process Improvement, Broadband, Integration, Business Analysis, VoIP, Service Delivery, Requirements Analysis, Testing, Project Management, Business Process..., Visio, Wireless, Business Process, Call Center

Education
Georgia State University
B.A., Psychology & Marketing

Kari O'Leary Kari O'Leary La Crosse, Wisconsin Area Details
Kari O'Leary's Convergys Experience August 2006 - March 2008
Job student at Globe University
Industry Education Management
Experience
Burger King Corporation  September 2011 - Present
APAC Customer Services  May 2008 - April 2009
Convergys   August 2006 - March 2008

Skills
Microsoft Office, Microsoft Works, Excel

Education
Northwest high School   2000 — 2004

Globe University

Shane Burgess Shane Burgess Tucson, Arizona Details
Shane Burgess's Convergys Experience September 2001 - August 2003
Job Customer Service & Quality Oriented
Industry Financial Services
Experience
Chamberlain Group, Inc.   August 2014 - Present
APAC Customer Services  December 2013 - January 2014
Citi  October 2005 - October 2013
TeleTech  September 2003 - October 2005
Convergys   September 2001 - August 2003
Glendale Community College  October 1998 - May 2001

Skills
Certification in..., Experienced with iOS..., Experienced Bill..., 2nd Level Support..., Call Center, Network Administration, Computer Hardware, Troubleshooting, Technical Support, Networking, Customer Service, XP, Call Centers, 12 years phone customer..., Cisco Technologies, Consumer Electronics, Electronics repair, Windows XP Certified..., Escalation Resolution, Apple iOS Familiarity /..., Google Android..., Wireless Networking, Windows XP, Electronics Repair, Customer Experience, Printers, Servers

Education
Glendale Community College   1997 — 2000
Associates of Applied Science (AAS), Electronics Computer Technology, 3.324

Glendale Community College   1997 — 2000
Associate of Arts and Sciences (AAS), Electronics Technology, 3.324

Glendale Community College   1997 — 2000
Certificate, Network and System Administration/Administrator, 3.324

Brent Bassett Brent Bassett Greater Atlanta Area Details
Brent Bassett's Convergys Experience 1998 - 2000
Job CEO//Managing Partner
Industry Information Technology and Services
Experience
ArrowCore Group  January 2012 - Present
Assurant Solutions  February 2011 - December 2011
Cox Communications  February 2007 - December 2010
Cox Communications  March 2005 - February 2007
Cox Communications  January 2001 - March 2005
SecureWorks  January 2000 - December 2000
Convergys   1998 - 2000
Galaxy Cablevision  1997 - 1998

Skills
New Business Development, Executive Management, Start-ups, Strategic Planning, Product Management, Consulting, Vendor Management, Cloud Computing, Enterprise Architecture, Billing Systems, Program Management, Business Process..., Account Management, Sales, Integration, CRM, Strategy, Entrepreneurship, IT Strategy, Strategic Partnerships

Education
Georgia State University - J. Mack Robinson College of Business   2000 — 2002
MBA, eCommerce and International Business

The University of Georgia   1993 — 1997
BA, Communications

Rajat Chauhan Rajat Chauhan San Jose, California Details
Rajat Chauhan's Convergys Experience 2004 - 2006
Job Customer Support Engineer at Cisco Systems
Industry Information Technology and Services
Experience
Cisco Systems  September 2011 - Present
Cisco Systems  June 2010 - September 2011
Aricent Technologies  September 2006 - May 2010
Convergys   2004 - 2006
IBM Daksh  2003 - 2004

Skills
Troubleshooting, Psychic Evaluation of..., People-oriented, BGP, Cisco Technologies, CCNP, Network Administration, Switching, Cisco Nexus, MPLS, Data Center, Network Engineering, Routing, Switches, WAN, Networking

Education
Guru Gobind Singh Indraprastha University   2000 — 2004
BSS, Computer Software & Hardware Systems

Bal Bhawan Public School   1987 — 1999
CBSE, Science

Eshant Garg Eshant Garg Phoenix, Arizona Area Details
Eshant Garg's Convergys Experience September 2006 - August 2009
Job Sr Database Developer at DriveTime
Industry Computer Software
Experience
DriveTime  October 2014 - Present
Dignity Health  May 2014 - October 2014
Experian  January 2014 - May 2014
Aon Hewitt India   September 2012 - September 2013
Cognizant Technology Solutions  August 2009 - September 2012
Convergys   September 2006 - August 2009

Skills
SQL Server 2000-2008, T-SQL, SSRS, SSIS, SSAS, Database Development, Relational Databases, Database Analysis, Database Design, Oracle SQL, Database Administration, Team Leadership, Databases, Microsoft SQL Server, Cultural Awareness, Software Development, SQL, SDLC, XML, C#, ASP.NET, .NET, WCF, Data Analysis, Web Services, Requirements Analysis, ETL, Data Modeling, Analysis Services, Crystal Reports, PL/SQL, Scrum, Object Oriented Design

Education
Guru Gobind Singh Indraprastha University   2002 — 2006
B.Tech, Computer Science, A Grade

Geeta Bal Bharti School   1994 — 2000
Sec High school, Mathematics and Computer Science, A Grade

Denise Pharr Denise Pharr Menasha, Wisconsin Details
Denise Pharr's Convergys Experience 2007 - 2008
Job Special Education (Cross Categorical, K12) and Elementary Education Teacher
Industry Education Management
Experience
Menasha Joint School District  January 2014 - June 2015
Menasha Joint School District.  September 2014 - December 2014
Menasha Joint School District - Menasha High School   January 2011 - June 2014
Maplewood Middle School - Menasha Joint School District - CESA 6   December 2010 - June 2012
West Business Services  August 2008 - April 2009
Convergys   2007 - 2008
Fox Valley Webs   2004 - 2007
Gannet Wisconsin Newspapers   January 2003 - December 2003
301 Worldwide, Inc. LTD   2001 - 2002
ISP Live LLC   2001 - 2002

Skills
Teaching strategies, Teaching, Lesson Planning, Classroom Management, Special Education, Differentiated..., Elementary Education, Child Development, Teaching Reading, Down Syndrome, Learning Disabilities, Social Skills, Living Skills, Assistive Technology, Autism Spectrum..., PBIS, Nonviolent Crisis..., Behavior Management, IEP, Cognitive Disorders, Educational Assessment, Collaborative Problem..., Mathematics Education, CPR & First Aid..., Microsoft Office, Grant Writing, SEO, Web Design, Web Development, Marketing, Social Networking, Curriculum Development, Advertising, Public Speaking, Customer Service, Volunteer Coordinating, Keyword Research, Search Engine..., Search Engine Submission, Domain Registration, Google Webmaster Tools, Google Website Optimizer, Affiliate Networks, Affiliate Programs, Banner Design, Newsletter Design, Internet Entrepreneur, Website Redesign, Adobe Acrobat, Americans with...

Education
Grand Canyon University   2009 — 2014
Bachelor of Science Special Education & Elementary Education, Education

James Bergeson James Bergeson Greater Atlanta Area Details
James Bergeson's Convergys Experience 1998 - October 2009
Job Sr. Analyst at Manhattan Associates
Industry Computer Software
Experience
Manhattan Associates  January 2012 - Present
Atlantix Global Systems  April 2010 - February 2012
AT&T  December 2009 - April 2010
Convergys   1998 - October 2009
AT&T Mobility  1998 - October 2009
MDI  1998 - 2001
Georgia- Pacific  1996 - 1998
East Alabama Medical Center  1995 - 1996
West Georgia Health System  1993 - 1995
Millard-Wayne, Inc.   1989 - 1993

Skills
DB2, SQL, AS400, Web Services, iSeries, IBM iSeries, OS/400, Disaster Recovery, FTP, Systems Analysis, SDLC, Application Development, Databases, Software Development, Business Analysis, Programming, Software Project..., XML, RPG, Solution Architecture, Telecommunications, High Availability, IBM AS/400, Visio, Integration, Project Management, Troubleshooting, Software Documentation, System Administration, Agile Methodologies, Java, SaaS, Cloud Computing, Enterprise Software, Requirements Gathering, Requirements Analysis

Education
Georgia State University - J. Mack Robinson College of Business   2010 — 2012
MSIS, Information Systems

Insight PMP class   2010 — 2010

Kennesaw State University   2006 — 2009
Bachelor of Science, Information Systems

Jaswinder S Jaswinder S Washington D.C. Metro Area Details
Jaswinder S's Convergys Experience January 2007 - October 2007
Job Sr Talent Acquisition Specialist
Industry Human Resources
Experience
Cynet Systems Inc  May 2015 - Present
Pyramid Consulting  July 2013 - April 2015
Amerit Consulting  September 2012 - June 2013
Beta Soft Systems  August 2011 - April 2012
eTeam  November 2010 - August 2011
Varite INC.  September 2009 - November 2010
Artech  February 2008 - July 2009
Convergys   January 2007 - October 2007

Skills
Technical Recruiting, SW Developers, Aaplication Developer, DBA's(Oracle, Weblogic, Websphere, System, Unix), ERP; SAP, Peoplessoft, Oracle, Business Intelligence -..., Developers, Data Warehousing, Unix, Screening, SAP ERP, ETL, SDLC, Recruiting, Staff Augmentation, Internet Recruiting, IT Recruitment, OCP, Sourcing, Contract Recruitment, Benefits Negotiation, Interviews, Screening Resumes, Temporary Placement, Vendor Management, Talent Management, College Recruiting, Talent Acquisition, Hiring, E-recruitment, Resume, Boolean Searching, Staffing Services, Recruitments, Onboarding, Temporary Staffing, Employee Referral..., PeopleSoft, Reference Checking, Human Resources, Business Intelligence, Applicant Tracking..., Employer Branding, Resource Management

Education
Guru Nanak Dev University   2000 — 2005
BA, Economics, English

Jason Acevedo Jason Acevedo Columbus, Ohio Area Details
Jason Acevedo's Convergys Experience July 1990 - July 1998
Job Senior Director Ecommerce Operations, Imports and Company logistics at The Limited
Industry Apparel & Fashion
Experience
The Limited  February 2015 - Present
The Limited  November 2012 - Present
DSW  November 2011 - November 2012
Chico's FAS Inc.   August 2008 - November 2011
Chico's FAS Inc.   August 2006 - August 2008
Gap Inc  September 2000 - July 2006
SkyMall  January 1998 - September 2000
Convergys   July 1990 - July 1998

Skills
Customer Service, Strategic Planning, Problem Solving, Content Management, Web Content, Site Planning, Social Media, Web Application Design, Merchandising, SEO, Online Marketing, Cross-functional Team..., Competitive Analysis, Retail, E-commerce, Omniture, Leadership, Customer Experience, Forecasting, Sales, Customer Satisfaction, Management, Strategy, Business Process..., Budgets, Selling, Leadership Development, Direct Sales, Integration, CRM, Marketing, Process Improvement

Education
Center for Creative Leadership   2008 — 2008
Certificate, Leadership Development program

Golden Gate University   2003 — 2006
MBA, Operations & Supply Chain

Thomas Edison State College   1999 — 2001
BA, General Studies

Shavetta Simmons Shavetta Simmons Duluth, Georgia Details
Shavetta Simmons's Convergys Experience August 2014 - Present
Job Billing and Customer Support at Convergys
Industry Hospital & Health Care
Experience
Convergys   August 2014 - Present
The Myers Group  August 2012 - Present
US Department of Human Services   March 2011 - July 2012
South Georgia Journal   September 2008 - January 2011
Motel 6 Moncton  February 2002 - June 2008
New roads Call center   January 2000 - January 2002

Skills
Microsoft Office, QuarkXPress, Photoshop, QuickBooks, PowerPoint, InDesign, Microsoft Word, Microsoft Excel

Education
Savnnah Technical College   2011 — 2014
Associate's degree, Paralegal Studies

Gwinnett Technical College

Ryan Muir Ryan Muir Saint Paul, Minnesota Details
Ryan Muir's Convergys Experience June 2008 - December 2008
Job Certified Student Attorney/Law Clerk at First District Public Defender's Office
Industry Legal Services
Experience
First Judicial District Public Defender's Office  May 2015 - Present
Target  May 2015 - August 2015
Las Vegas Parking Inc.   December 2008 - June 2014
Convergys   June 2008 - December 2008
Nu Skin Enterprises  August 2005 - May 2006
Raley's  September 2002 - July 2005

Skills
Customer Service, Technical Support, Customer Satisfaction, Sales, Problem Solving, Time Management, Logistics, Public Speaking, Research, Legal Research, Group Dynamics, Teamwork, Leadership, Employee Training, Management, Training, Microsoft Excel, Social Media, Microsoft Office, PowerPoint, Microsoft Word

Education
University of Minnesota Law School   2015 — 2017
Juris Doctor (J.D.)

Hamline University School of Law   2014 — 2015
Juris Doctor (J.D.)

University of Nevada-Las Vegas   2013 — 2014
Bachelor of Arts (B.A.), History

Isabelle Schram Isabelle Schram Cincinnati Area Details
Isabelle Schram's Convergys Experience 2003 - 2007
Job General Manager at Advance Links LLC
Industry Real Estate
Experience
Capgemini America, Inc.   January 2013 - April 2014
Capgemini  August 2009 - December 2012
Capgemini  August 2007 - August 2009
Convergys   2003 - 2007
Sogeti  2001 - 2003
Capgemini  1990 - 1999

Skills
Business Process..., Sales, Contract Management, Fluent English and..., Finance & Accounting, Customer Care, People Development, Shared Service Center, IT Outsourcing, Healthcare, CPG Industry, BPO, Business Development, Customer Service, Program Management, CRM, Management, Process Improvement, Business Transformation, Business Process..., Leadership, French, Outsourcing, Vendor Management, Business Analysis, Consulting, Team Management, Change Management

Education
Grenoble Ecole de Management   1985 — 1988
DESCAF, Business Administration & technology, Grenoble Graduate School of Business

Classe Preparatoire HEC - Douai, France   1983 — 1985
Admission to Ecole supérieure de Commerce de Grenoble, Business

Angelina James Angelina James Phoenix, Arizona Details
Angelina James's Convergys Experience April 2015 - July 2015
Job Carrier Associate at Zenefits
Industry Outsourcing/Offshoring
Experience
Zenefits  July 2015 - Present
Convergys   April 2015 - July 2015
A-Advantage Tax & Financial Services   January 2011 - June 2011
Grand Canyon University  August 2007 - June 2010

Skills
Research, Customer Relations, Microsoft Office, Computer Proficiency, Team Building, Client Services, Auditing, Data Entry

Education
Grand Canyon University   2007 — 2010
Bachelor of Arts in Communications with an emphasis in Digital Media, Communication and Media Studies

Jamie Forshee Jamie Forshee Kansas City, Missouri Details
Jamie Forshee's Convergys Experience May 2007 - November 2008
Job Drive thru at Winsteads restaurant
Industry Restaurants
Experience
Winsteads restaurant   March 2015 - Present
Encore Staffing Solutions, Inc.   February 2014 - July 2014
Missouri Department of Corrections  October 2010 - February 2011
Missouri Department of Corrections  February 2010 - October 2010
Convergys   May 2007 - November 2008
Wal-Mart  January 2006 - October 2008
ACCENT Marketing  May 2005 - August 2006
Anna Dodson Boarding Home   April 2004 - April 2005
McDonald's Corporation  September 2002 - December 2004

Skills
Microsoft Office, Customer Service, Microsoft Excel, Teamwork, PowerPoint, Leadership, Microsoft Word, Social Media, Sales, Photoshop, Telecommunications, Social Networking, Time Management, Team Leadership, Team Management

Education
ICDC College   2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Grantham University   2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Neal P Brown Neal P Brown Saint Augustine, Florida Details
Neal P Brown's Convergys Experience June 1999 - August 2000
Job Service Desk Manager at MatrixOneSource
Industry Information Technology and Services
Experience
MatrixOneSource  June 2015 - Present
The Limu Company  May 2014 - Present
St Johns County, BOCC   September 2014 - June 2015
First Coast Powersports   February 2006 - May 2014
St Johns County  February 2006 - July 2008
City of Jacksonville  March 2005 - February 2006
Florida Army National Guard  December 1997 - June 2005
Pomeroy  August 2000 - February 2005
Convergys   June 1999 - August 2000

Skills
Operations Management, Customer Service, Management, Marketing, Marketing Strategy, Project Management, Sales Management, Strategic Planning, Negotiation, Customer Satisfaction, Account Management, Inventory Management, E-commerce, Training, Networking, Advertising, Budgets, Retail, Social Media, Event Planning, Technical Support, CRM, Business Development, Team Building, Sales, New Business Development, Leadership, Market Planning, Social Networking

Education
Saint Johns River State College   2007 — 2008
Computer Information Administrator

Gulf Coast Community College   2003 — 2004
Business, Management, Marketing, and Related Support Services

Keshia Brown, CPCS Keshia Brown, CPCS Greenville, North Carolina Area Details
Keshia Brown, CPCS's Convergys Experience January 2005 - January 2007
Job Credentialing Specialist
Industry Hospital & Health Care
Experience
Vidant Health  August 2015 - Present
Vidant Medical Center  December 2014 - Present
Vidant Medical Center  June 2009 - Present
Vidant Medical Center  October 2008 - Present
Keller Williams  March 2007 - July 2008
Convergys   January 2005 - January 2007

Skills
Access, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Groupwise, Cactus, Ektron, Troubleshooting, Beryl, Problem Solving, Technial Support, Notary Public, Software Documentation, Project Management, Leadership, Healthcare Information..., Healthcare, Employee Benefits, Data Entry, Documentation, HIPAA

Education
Halifax Community College   2001 — 2003
AA; Diploma, Network Administration and; Information Systems

Northampton County High School West   1991 — 1995
High School Diploma, Acedemics

Bobbie Webb Bobbie Webb Provo, Utah Area Details
Bobbie Webb's Convergys Experience February 2004 - January 2007
Job Staying a cut above all others with integrity and tenacity!
Industry Executive Office
Experience
I am currently looking for an amazing company to grow with!   2015 - Present
Notfall Netz LLC   September 2014 - May 2015
Five Star Franchising  May 2012 - December 2014
SCS Computers   September 2008 - December 2011
1031 Property Care   February 2007 - September 2008
Convergys   February 2004 - January 2007
ACS  April 2003 - January 2004
Heritage Brookside Home Care   May 2001 - April 2003
Back to Health Chiropractic  May 2000 - May 2001
Intermountain Healthcare  September 1996 - August 1999

Skills
Sales Management, Franchising, Marketing Strategy, New Business Development, Marketing, Customer Service, Sales, Start-ups, Entrepreneurship, Strategic Planning, Business Strategy, Management, Account Management, Event Planning, Social Media Marketing, Leadership, Social Media, Email Marketing, Team Building, Competitive Analysis, Networking, Fundraising, Business Planning, Contract Negotiation, Budgets, Team Leadership, Marketing Communications, Microsoft Excel, Project Planning, Web Design, Photoshop, Web Development, Business Development, Analytics, Direct Marketing, Event Management, Coaching, Training, Forecasting, Executive Level..., High Level Of..., Organizing Meetings, Executive Level..., Gatekeeping, Handle Confidential..., Administrative Office..., Business Correspondence, Meeting Scheduling, Executive..., Small Business

Education
Utah Valley University   2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

National Technical School   1989 — 1991
Associate's degree, Business, Management, Marketing, and Related Support Services

National Technical School   1990 — 1990
Associate's degree, Computer and Information Sciences and Support Services

Grays Harbor College   1989 — 1990
Business Administration and Management, General

David B. Thomas David B. Thomas Macon, Georgia Details
David B. Thomas's Convergys Experience November 2012 - January 2014
Job Business Solutions | Process Development at Ricoh Americas Corporation
Industry Information Technology and Services
Experience
Ricoh Americas Corporation  December 2014 - Present
GEICO  January 2014 - December 2014
Convergys   November 2012 - January 2014

Skills
Microsoft Office, eCopy, Direct Sales, Sales Management, PDF Creator, Customer Relations, Sales Presentations, Sales Process..., Business Development, Key Account Management, Sales Process, Management, Sales, Customer Service, Account Management, Sales Operations, Leadership, Strategic Planning, New Business Development, Solution Selling, Strategy

Education
Middle Georgia State College   2014 — 2016
Bachelor's Degree, General Sales, Merchandising and Related Marketing Operations

MidAmerica Nazarene University   2011 — 2013
Business, Management, Marketing, and Related Support Services

Grambling State University   2008 — 2010
Kinesiology and Exercise Science

Ellen Hibdon Ellen Hibdon San Francisco Bay Area Details
Ellen Hibdon's Convergys Experience July 2012 - October 2012
Job Research Professional
Industry Research
Experience
WealthVest Marketing  August 2015 - September 2015
University of Utah Health Sciences  August 2014 - June 2015
University of Utah  September 2014 - May 2015
Odyssey House of Utah  September 2014 - March 2015
Intermountain Healthcare  June 2013 - September 2013
Convergys   July 2012 - October 2012
Weber State University  January 2011 - May 2011
Weber State University  May 2009 - December 2010
CallTech Communications  April 2005 - July 2005
Public Interest Communications  November 2004 - March 2005

Skills
Cognitive Psychology, Data Analysis, Research, Statistics, Microsoft Office, Teaching, Tutoring, Mathematics, Technical Writing, Programming, Applied Mathematics, English, Python, Psychology, Editing, Qualitative Research

Education
University of Utah   2013 — 2015
Bachelor of Science (BS), Psychology, 3.122

Weber State University   2006 — 2009
Bachelor of Arts (BA), Mathematics, 2.96

Grinnell College   1999 — 2002
Mathematics

Linda Stauffer Linda Stauffer Cincinnati Area Details
Linda Stauffer's Convergys Experience May 2010 - March 2012
Job Client Support / CRM Support / Application and Process Trainer Seeking New Opportunity
Industry Professional Training & Coaching
Experience
RoundTower Technologies, Inc.   October 2013 - July 2014
Contech Engineered Solutions  July 2012 - January 2013
Convergys   May 2010 - March 2012
Convergys   July 2008 - May 2010
Convergys   April 2006 - July 2008
Convergys   May 2004 - April 2006
Convergys   March 1998 - May 2004
Press Community Newspapers   August 1991 - March 1998

Skills
Salesforce.com, Microsoft Office 2007, Microsoft Excel, Microsoft Word, Siebel, Lotus Notes, Help Desk Support, Training, Coaching, Flexibility, Development & delivery..., Organizational..., Telephone Skills, Leadership, Keen Listener, Text Editing, Information Gathering, Goal Oriented, Client Rapport, Sensitive Information, Delegation, Time Management, Close Attention to..., Office 2010, PowerPoint, Employee Engagement, Microsoft CRM, Outlook, Microsoft Dynamics CRM..., Microsoft Office 2010, Microsoft Power Point, Microsoft Outlook, Microsoft Lync, Help Star, Service Manager 7, Verbal and Written..., Learn New Software..., Eager to learn new..., Adaptability, Cross-team Collaboration, Group Discussions, Leading Diverse Teams, Reports, Identifying Client Needs, Analysis, Lync, Sales, Team Building, Communication, Microsoft Office

Education
University of Cincinnati
Bachelor of Science (BS), Education

Great Oaks Institute of Technology and Career Development   2014 — 2014
Intermediate Excel 2013

Thomson Education Direct
Personal Computer Specialist with emphasis on Microsoft Office 2000

University of Toledo Distance Learning
Teaching Re-certification

College of Mount St. Joseph
Teaching Re-certification

Convergys Corporation
Professional Continuing Education Courses

Professional Development

Sean Lowe, PMP, CRISC, CSM Sean Lowe, PMP, CRISC, CSM Cincinnati Area Details
Sean Lowe, PMP, CRISC, CSM's Convergys Experience January 2009 - May 2011
Job Senior Project Manager at CBTS
Industry Information Technology and Services
Experience
CBTS  May 2011 - Present
Convergys   January 2009 - May 2011
Convergys   April 2007 - January 2009
Convergys   April 2004 - April 2007
Convergys   April 2000 - April 2004
Siemens  April 1995 - April 2000

Skills
PMP, Process Improvement, Project Management, Vendor Management, Security, PMO, Data Center, Program Management, Risk Management, Software Documentation, Payment Industry, Management, Enterprise Architecture, Project Planning, SDLC, Team Building, Disaster Recovery, Business Process, Business Analysis, MS Project, Leadership, IT Management, Requirements Gathering, PCI Compliance, CRISC, Information Security, Service Delivery, Information Security..., Quality Assurance, Project Portfolio..., IT Strategy, IT Operations, Governance, IT Service Management, Analysis, Testing, Outsourcing, PCI DSS, Requirements Analysis, Project Delivery, Call Centers, Integration, Software Project..., Visio, Information Technology, Business Process..., Resource Management, SharePoint, SCRUM

Education
The George Washington University - School of Business   1998 — 2002
Master's Certificate in Project Management, Project Management

Northern Kentucky University   1990 — 1994
B.A, English, Writing

Goshen College   1988 — 1989
English

Dior Williams-Brown Dior Williams-Brown Decatur, Georgia Details
Dior Williams-Brown's Convergys Experience September 2012 - January 2013
Job Fan Ambassador at Atlanta Hall Management | College Football Hall of Fame
Industry Public Relations and Communications
Experience
Atlanta Hall Management College Football Hall of Fame  July 2014 - Present
Wet Seal, LLC  October 2013 - April 2014
Abercrombie & Fitch  July 2013 - October 2013
Convergys   September 2012 - January 2013

Skills
Creative Writing, Adobe Design Programs, Final Cut Pro, Spanish, Blogging, Social Media, Social Media Blogging, Typing, Reporting, Report Writing, Microsoft Office, Video Editing, Editing, Writing

Education
Georgia State University   2011 — 2015
Journalism

Valdosta State University   2011 — 2013
Mass Communication/Media Studies

Mike Veldman Mike Veldman Greater St. Louis Area Details
Mike Veldman's Convergys Experience Programming AssistantThe Crossing
Job Customer Service Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   Programming AssistantThe Crossing
DSW  January 2006 - July 2007

Skills
Customer Service, Leadership, Microsoft Excel, Project Management, Sales, Microsoft Word

Education
Grand Valley State University   1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing

Kristin Orzechowski Kristin Orzechowski Norfolk, Virginia Area Details
Kristin Orzechowski's Convergys Experience June 2010 - January 2011
Job Consumer Services Professional
Industry Consumer Services
Experience
Harris Teeter  September 2011 - March 2015
Convergys   June 2010 - January 2011
CEFCO Convenience Stores  July 2007 - April 2009
Killeen Memorial Funeral Home   October 2005 - November 2006

Skills
Ten Key, Phone Etiquette, Customer Relations, Customer Service, Management, Food, Inventory Management, Customer Satisfaction, Microsoft Word, Sales, Cashiering, Outlook, Microsoft Excel, Social Networking, Event Planning, Microsoft Office, Team Building, Social Media, Budgets, Food, Telephone Skills, Cash Register, Cash Handling Experience, Teamwork, Retail, Data Entry, Clerical Skills, Food Service, Customer Experience, Filing, Friendly Personality, 10 Key, Restaurants, Dependable Team Player, Copying, Time Management, Public Speaking, Marketing

Education
Harper College   2002 — 2002
Food Sanitation Management Certification, Psychology, Food Sanitation Management

Taleta Wesley, PHR, MPA, JD Taleta Wesley, PHR, MPA, JD Greater New Orleans Area Details
Taleta Wesley, PHR, MPA, JD's Convergys Experience 2010 - 2011
Job Human Resource Manager at Starwood Hotels & Resorts Worldwide, Inc.
Industry Human Resources
Experience
Starwood Hotels & Resorts Worldwide, Inc.   April 2013 - Present
St. John the Baptist Parish Council   2011 - April 2013
Convergys   2010 - 2011
Via Link   2007 - 2008
Scholar Choices, L.L.C.   2006 - 2008

Skills
Organizational..., Contract Negotiation, Budgeting, Project Planning, Grant Writing, HR Policies, Employment Law..., Workplace Investigation, Alternative Dispute..., Benefits Administration, Employee Engagement, Union Avoidance, Labor Contract..., HRIS Database Management, Training Management, Compensations, Mediation, Payroll, Logistics, Government Procurement

Education
Southern University Law Center
JD, Law

Southern University and Agricultural and Mechanical College at Baton Rouge
MPA, Public Administration with a concentration in Human Resources

Grambling State University
BA and BPA, Political Science and Public Administration

Teaira Morris Teaira Morris Greater St. Louis Area Details
Teaira Morris's Convergys Experience September 2013 - June 2014
Job Destined for greatness
Industry Consumer Services
Experience
Express Scripts  June 2014 - Present
Delaware North Companies  July 2011 - July 2015
Sodexo  August 2008 - June 2015
Convergys   September 2013 - June 2014
Drury Hotels  January 2013 - August 2013

Skills
Great communications..., Fast Learner, Highly Detailed, Multi Tasking, Work in A Fast Paced..., Cash Handling Experience, Microsoft Office, POS, Blackboard, Micros, Keyboard Skills, Fax, Copying, Restaurants, Food, Catering, Phone Etiquette, Customer Service, Serve Safe Certified, Cash Register, Organized Multi-tasker, Food Preparation, Sanitation, Cashiering, Highly detail oriented, Telephone Skills, Bartending, Schedules, Solid computer skills, Success Driven, Office Administration, Time Management, Self-driven, Food, Hospitality, Hospitality Management, Guest Service Management, Training, Leadership, Microsoft Word, PowerPoint, Public Speaking

Education
Harris-Stowe State University   2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Senior

Pankaj Patel Pankaj Patel West Chester, Ohio Details
Pankaj Patel's Convergys Experience April 1997 - August 2005
Job
Industry Computer Software
Experience
Opus Consulting Solutions  February 2015 - Present
Kony Solutions  May 2010 - October 2014
Mathnasium - The Math Learning Center  July 2006 - May 2010
Citigroup  January 2008 - April 2010
Infinite Computing Systems  February 2007 - July 2007
Navionics  August 2005 - February 2006
Convergys   April 1997 - August 2005
Convergys   December 1994 - April 1997
Convergys   April 1992 - November 1994
Bell Laboratories  1983 - 1992

Skills
Leadership, Professional Services, Mobile Devices, Integration, Mobile Applications, Strategy, Management, Software Development, Telecommunications, Software Project..., Business Analysis, Product Management, Agile Methodologies, Requirements Analysis, Product Development, Cloud Computing, Wireless, Program Management, Project Management, Start-ups, Strategic Planning, New Business Development, Business Intelligence, Team Management, Client Development, Team Leadership, Revenue & Profit Growth, Technical Leadership, Business Consultation, High-end Technical..., Executive Level..., Process Improvement, Enterprise Software, Enterprise Architecture, SDLC, SaaS, Consulting, Strategic Partnerships, Solution Architecture, Business Development, Project Portfolio..., IT Strategy, Vendor Management, CRM, Pre-sales, Networking, Testing, Unix, Business Strategy, Databases

Education
Wright State University   1986 — 1988
MS, Computer Science

University of Illinois at Chicago   1981 — 1983
BS, Electrical Engineering and Computer Science

Gujarat University   1975 — 1979
BS, Chemistry

Teresa Schnell Teresa Schnell Phoenix, Arizona Area Details
Teresa Schnell's Convergys Experience May 2013 - August 2015
Job Aspiring Sign Language Interpreter * Life & Health Insurance Agent * Seasoned Legal Assistant
Industry Insurance
Experience
Life and Health Insurance Sales   February 2012 - Present
Barb Petite Creative Soft Sculptures   December 2009 - Present
Convergys   May 2013 - August 2015
Gifted Math Summer Camp   May 2011 - June 2011
Professional Development Center, Glendale Community College   2007 - May 2009
Pacific Data Centers, Inc.   April 2004 - April 2009
ESW Executemps Southwest   2000 - 2008
Mary Kay Cosmetics  2000 - 2004
MSA Solutions  May 2002 - 2003
THE MORTON GROUP (Squaw Peak Personnel)   1998 - 2003

Skills
Sales, Editing, Research, Customer Service, Creative Writing, French, Copy Editing, Training, Proofreading, Public Speaking, Coaching, Event Planning, Spanish, Teaching, Time Management, Microsoft Word, Nonprofits, Books, Social Networking, Social Media, Public Relations, Marketing, Publishing

Education
Glendale Community College   2007 — 2011
Associates, Elementary Education and Teaching

Phoenix College   2002 — 2005
Certificate, Pre-employment American Sign Language

NORTH AMERICAN COLLEGE   1988 — 1989
Certificate, Word Processing Specialist

Moon Valley High School   1972 — 1976
Diploma, Journalism, Business

Dennis Hasenfang Dennis Hasenfang Greater Milwaukee Area Details
Dennis Hasenfang's Convergys Experience December 1998 - December 1999
Job Senior SharePoint Developer Consultant at The Baer Group
Industry Computer Software
Experience
The Baer Group  October 2014 - Present
Illinois Institute of Technology  August 2008 - Present
Prescient Development  May 2009 - October 2014
Concurrency, Inc.   October 2006 - May 2009
Red Prairie  March 2006 - October 2006
Stratagem  January 2006 - March 2006
Allstate Insurance  August 2004 - January 2006
Sayers  2006 - 2006
US Robotics  December 1999 - August 2003
Convergys   December 1998 - December 1999

Skills
SharePoint, .NET, Integration, Microsoft Office, Application Development, SOA, Web Services, C#, SQL Server 2000-2008, Windows 8, SharePoint Designer, SharePoint Workflow, InfoPath, ASP.NET, Windows Forms, Windows, Microsoft SQL Server, Software Development, SDLC, Windows Server, Visual Studio, VB.NET, Databases, JavaScript, Web Development, Software Project..., WinForms, XML, Agile Methodologies

Education
Illinois Institute of Technology   2008 — 2009
MITM, Masters of Information Technology and Management

Illinois Institute of Technology   2002 — 2005
BITM, Bachelors of Information Technology and Management

Harper College   2000 — 2002
Microsoft Certification Training

Dershya Institute   1999 — 2000

Moraine Valley Community College   1992 — 1996
A.S., Engineering

Carl Sandburg High School   1988 — 1992

Craig Dreiling Craig Dreiling Greater Chicago Area Details
Craig Dreiling's Convergys Experience 2002 - 2005
Job at CVS Health
Industry Information Technology and Services
Experience
AT&T  February 2010 - October 2013
Discover Financial Services  February 2006 - July 2009
Convergys   2002 - 2005
Convergys   1999 - 2002
Convergys   1997 - 1999
Convergys   1987 - 1997

Skills
SDLC, Vendor Management, Process Improvement, Business Analysis, Requirements Analysis, Management, Project Management, Software Project..., Integration, Leadership, Health Care Systems, Pharmaceutical Industry, PBM, Telecommunications

Education
Harper College   1990 — 1993
Certificate, Information Technology

Britt Godsell Britt Godsell Cincinnati Area Details
Britt Godsell's Convergys Experience September 2002 - January 2005
Job Sr. Project Manager at Cincinnati Thermal Spray, Inc.
Industry Management Consulting
Experience
Global Project Design  August 2006 - Present
Cincinnati Thermal Spray, Inc.   August 2014 - October 2014
Cummins Inc.  October 2013 - March 2014
Axcess Financial  January 2008 - November 2008
Normandy Real Estate Solutions   January 2005 - December 2006
Advanced Technologies Group  February 2006 - August 2006
Convergys   September 2002 - January 2005
Convergys   2000 - 2002
Cincinnati Bell  1980 - 2000

Skills
Program Management, Business Analysis, SDLC, PMP, Project Management, Enterprise Architecture, Cross-functional Team..., Vendor Management, PMO, Management Consulting, Requirements Analysis, Project Planning, Change Management, Product Development, Project Delivery, Product Management, Business Process..., Project Portfolio..., Telecommunications, Solution Architecture, MS Project, Project Design, Software Project..., Start-ups, Analysis, Software Development, Manufacturing, Strategy, Process Improvement, Integration, Agile Project Management, Agile Methodologies, IT Strategy, Outsourcing, Entrepreneurship, SaaS, Team Leadership, Business Intelligence, Risk Management, Business Process, Leadership, Six Sigma, IT Management, CRM

Education
Indiana University Bloomington   1976 — 1979
MA, Mathematics

Hamilton College   1972 — 1976
Bachelor of Arts (BA), Economics

Nancy Brianna Anderson Nancy Brianna Anderson Lenoir, North Carolina Details
Nancy Brianna Anderson's Convergys Experience 2012 - 2013
Job Sales Representative
Industry Retail
Experience
Convergys   2012 - 2013

Education
Grand Canyon University   2013 — 2015
Bachelor of Education (BEd), Elementary Education and Teaching

Janna Maxey Janna Maxey Richmond, Virginia Area Details
Janna Maxey's Convergys Experience May 2004 - August 2007
Job Global Total Rewards
Industry Human Resources
Experience
Owens & Minor  November 2013 - Present
Activision  October 2011 - October 2013
Ciena  August 2008 - June 2011
GE Commercial Finance  August 2007 - August 2008
Convergys   May 2004 - August 2007
Mercer Human Resource Consulting  May 2001 - May 2004
Mercer  2001 - 2003
Non-Profit, Phoenix, Arizona   1991 - 1998

Skills
Deferred Compensation, Employee Benefits, Compensation & Benefit, Performance Management, Workforce Planning, Employee Engagement, HRIS, Leadership, Compensation

Education
Grand Canyon University   1989 — 1991

Nessie Siler Nessie Siler Manteo, North Carolina Details
Nessie Siler's Convergys Experience January 2011 - March 2011
Job Nonprofit Organization Management Professional
Industry Nonprofit Organization Management
Experience
Writers Best Editing Services   July 2013 - Present
Convergys   January 2011 - March 2011
Outer Banks Hotline   2003 - 2010

Skills
Fundraising, Microsoft Office, Nonprofits, Public Speaking, Event Planning, Community Outreach, Editing, Proofreading, Policy, Research

Education
Goddard College   2009 — 2011
BA, Disability Studies

College of the Albemarle
Associate of Arts (AA)

Sukanya Pant Sukanya Pant Atlanta, Georgia Details
Sukanya Pant's Convergys Experience May 2013 - September 2013
Job HRTalent acquisition at Consim Info
Industry Human Resources
Experience
Consim Info   October 2013 - November 2014
Convergys   May 2013 - September 2013
Confidential  June 2012 - April 2013
HCL Infosystems Ltd  June 2011 - August 2011

Skills
Employee Engagement, Screening, Performance Appraisal, HR Policies, Talent Acquisition, Recruiting, Technical Recruiting, Recruitments, HRIS, Benefits Negotiation, Employee Relations, Interviews, Strategic HR, Screening Resumes, Sourcing, Talent Management, Onboarding, HR Consulting, IT Recruitment, Job Descriptions, Human Resources, Contract Recruitment, Soft Skills, Team Management, Internet Recruiting, Job Analysis, Executive Search, Performance Management, Personnel Management, Exit Interviews, Employer Branding, MIS, BPO

Education
Guru Gobind Singh Indraprastha University   2010 — 2012
Master of Business Administration (MBA), Human Resources Management and Services

April Tumlinson April Tumlinson Colorado Springs, Colorado Area Details
April Tumlinson's Convergys Experience July 2010 - January 2011
Job SPSS Analyst
Industry Financial Services
Experience
Affiliated Computer Services  January 2011 - Present
CTU  2011 - 2012
Convergys   July 2010 - January 2011
Deluxe Corporation  January 2005 - January 2010

Skills
Process Improvement, Coaching, Project Management, Leadership, Team Leadership, Sales, Customer Experience, Customer Service, Computer Hardware, Strategic Planning, Customer Satisfaction, Management, Call Centers, Call Center, Time Management, Salesforce.com, Teamwork, Network Administration, Network Design

Education
Grand Canyon University   2012 — 2016
Doctor of Philosophy (PhD), Industrial and Organizational Psychology

Colorado Technical University   2011 — 2012
Master of Science (M.S.), Mangement, 4.0

University of Phoenix   2009 — 2011
BSM, Mangement, 3.9

Khem Wright Khem Wright Newport News, Virginia Details
Khem Wright's Convergys Experience August 2013 - December 2013
Job Team Lead One Offs at BookKeeping Express
Industry Accounting
Experience
BookKeeping Express  January 2015 - Present
BookKeeping Express  May 2014 - December 2014
Convergys   August 2013 - December 2013
Merrill Lynch  August 2012 - May 2013
Poverty Resolutions   May 2010 - July 2010
Crowne Plaza Hampton Marina Hotel   March 2009 - August 2009
Vector Marketing  May 2004 - December 2004

Skills
Sales, Recruiting, PowerPoint, Non-profits, Leadership, Microsoft Office, Customer Service, Business Planning, Finance, Microsoft Excel, Financial Analysis, Time Management, Data Analysis, Marketing Strategy, Business Development, Team Leadership, Social Networking, Strategic Planning, Marketing, Nonprofits, Market Research, Public Speaking

Education
Penn State Smeal College of Business University   2009 — 2011
Master, Business Administration; Finance

Hampton University   2003 — 2008
Bachelor of Science, Accounting

Wooster School   1999 — 2003

Flavio A. Zanetti Flavio A. Zanetti Greater Boston Area Details
Flavio A. Zanetti's Convergys Experience September 2006 - August 2010
Job Global Operations, Strategy and Business Development
Industry Telecommunications
Experience
Cisco Systems  January 2012 - Present
Cisco Systems  September 2010 - January 2012
Cisco Systems  September 2006 - August 2010
Convergys   September 2006 - August 2010
Cisco Systems  November 2002 - August 2006
Cisco Systems  August 2000 - October 2002
MSX International  May 1999 - July 2000
NCR  May 1999 - July 2000
Compugraf   July 1996 - April 1998
Medidata Informática S/A   July 1995 - June 1996

Skills
Telecommunications, VoIP, Pre-sales, Unified Communications, Cisco Technologies, Cross-functional Team..., Vendor Management, English, Wireless, Project Management, Leadership Development, International Business..., Team Leadership, Cloud Computing, Salesforce.com, Strategic Planning, Data Center, Business Development, Team Building, IP, Network Design, Go-to-market Strategy, Call Center, Virtualization, Business Strategy, Brazilian Portuguese, Change Management, Strategic Leadership, Strategic Partnerships, Product Management, International Management, Lecturing, Systems Engineering, Collaborative Problem..., Business Analysis, Service Delivery, Outsourcing, Contact Centers, Sales Management, Strategy Execution, Capacity Planning, Career Development, Cross Functional Team..., Cross Functional..., Vision Development, Engineering Management, Workforce Management, Workforce Development, Systems Thinking, Call Centers

Education
Harvard University   2010 — 2015
Master in Liberal Arts (ALM), General Management

Pontifícia Universidade Católica de São Paulo   1994 — 1998
Electrical Engineering, Electronics and Telecommunications

Liceu de Artes e Oficios   1990 — 1993
Associate Degree, Electronics

Harvard Business School

Harvard Business School

Harvard Business School

Harvard Business School Executive Education

Harvard University

University of Massachusetts Boston
Bachelor of Arts (B.A.), Sociology

Aaron Durham Aaron Durham Peoria, Arizona Details
Aaron Durham's Convergys Experience January 2014 - December 2014
Job Financial Analyst at State of Arizona
Industry Financial Services
Experience
State of Arizona  March 2015 - Present
convergy's  January 2014 - December 2014
Wells Fargo  July 2010 - January 2014
Thermofisher Scientific  July 2008 - November 2010

Skills
Finance, Economics, Microsoft Office, Analysis, Financial Analysis, Budgeting, Forecasting

Education
Grand Canyon University   2015 — 2017
Master of Business Administration (M.B.A.), Business Administration, 4.0

Grand Canyon University   2015 — 2017
Master’s Degree, Science in Leadership, 4.0

Utah State University   2008 — 2011
Bachelor's degree, Economics, 3.8

Kristin Orr Henderson Kristin Orr Henderson Cincinnati Area Details
Kristin Orr Henderson's Convergys Experience 2000 - 2002
Job Holistic Health Specialist
Industry Health, Wellness and Fitness
Experience
Cincinnati Children's Hospital Medical Center  September 2015 - Present
Life in Bloom Therapeutic Massage   August 2015 - Present
Hand and Stone Massage and Facial Spa  June 2015 - Present
Balance Massage Therapy   August 2003 - August 2015
Alliance Institute for Integrative Medicine   April 2010 - April 2011
The Seven Hills School  August 2008 - 2011
SIA Spa  January 2007 - May 2009
Convergys   2000 - 2002
Watkinson School  August 1997 - July 1999

Skills
Teaching, Public Speaking, Curriculum Development, Curriculum Design, Program Development, Acting, Team Building, Theatre, Relaxation, Wellness, Event Planning, Classroom, Fundraising, Social Media, Neuromuscular Therapy, Nonprofits, Chair Massage, Trigger Point Therapy, Prenatal Care, Deep Tissue Massage, Stretching, Healing, Meditation, Yoga, Spa, Medical Massage, Community Outreach, Therapists, Therapeutic Massage

Education
TASIS England   1985 — 1987

New York University   1995 — 1998
M.A., Drama Therapy

SHI Integrative Medical Massage School   2001 — 2003
Ohio State Medical Massage License, Massage Therapy/Therapeutic Massage

University of Cincinnati   1991 — 1994
M.F.A, Theater Performance

Hamilton College   1987 — 1991
B.A., Theater, Women's Studies

Kyle Thomes Kyle Thomes Greater New York City Area Details
Kyle Thomes's Convergys Experience March 2004 - February 2007
Job Communications Manager at McKinsey & Company
Industry Management Consulting
Experience
McKinsey & Company  August 2014 - August 2015
McKinsey & Company  September 2010 - August 2014
McKinsey & Co.   February 2007 - 2010
Convergys   March 2004 - February 2007
DigitalThink  2000 - 2004
McGraw-Hill Companies  1995 - 1999

Skills
Strategic Communications, Communications Planning, Marketing Communications, Publishing, Corporate Communications, Performance Consulting, Learning Management, Needs Analysis, Instructional Design, E-Learning, Mobile Learning, Content Development, Workshop Facilitation, Blended Learning, Management Consulting, Organizational..., Project Management, Strategic Planning, Change Management

Education
Hamilton College   1986 — 1990
B.A.

Hunter High School, New York, NY

Hilary Roberts Hilary Roberts Austin, Texas Area Details
Hilary Roberts's Convergys Experience March 2014 - Present
Job
Industry Outsourcing/Offshoring
Experience
Convergys   March 2014 - Present
Dynavistics   July 2012 - November 2013
Hunter Warfield  2009 - 2012
Convergys   2007 - 2009
Convergys   February 2007 - September 2007
Convergys   2005 - 2007
Champion Technologies  2004 - 2005
New Process Steel  2002 - 2004
Bank of Blue Valley  2002 - 2002
Bank of Blue Valley  2001 - 2002

Skills
Manage client..., Account Management, Customer Service, Process Improvement, Strategic Planning, Microsoft Dynamics, Project Management, Call Center, Training, Performance Management, Change Management, Business Process..., Client Relationship..., Contact Center..., Cost/Benefit Analysis, Business Development, CRM, Business Process, Outsourcing, Budgets, Cross-functional Team..., Vendor Management, Call Centers, Management, Leadership, Strategy, BPO, Program Management

Education
Gonzaga University   2013 — 2015
Master of Arts (MA), Organizational Leadership

University of Kansas   1997 — 2000
Bachelors, Organizational Communication & Development Studies

Killeen High School

Killeen High School

Bradley Reznik Bradley Reznik Greater Atlanta Area Details
Bradley Reznik's Convergys Experience January 2001 - March 2003
Job Director, Client Services at SintecMedia (formerly Argo Systems)
Industry Information Services
Experience
SintecMedia (formerly Argo Systems)   January 2013 - Present
Argo Systems  February 2011 - Present
Argo Systems  July 2007 - February 2011
Cox Communications  July 2003 - July 2007
Convergys   January 2001 - March 2003
Hyperknowledge   February 2000 - November 2000
Keane, Inc.   August 1998 - February 2000

Skills
Project Management, Product Management, Account Management, Business Analysis, Process Improvement, Requirements Analysis, Sales Engineering, Team Management, Process Consulting, Business Process..., Strategy, Analytics, Software Documentation, Software Development, Professional Services

Education
Georgia State University - J. Mack Robinson College of Business
MBA

The University of Texas at Austin
BA

Renal Bhalakia Renal Bhalakia Washington D.C. Metro Area Details
Renal Bhalakia's Convergys Experience July 1999 - April 2008
Job Principal Member of Technical Staff at Applied Technical Systems
Industry Information Services
Experience
Applied Technical Systems  May 2011 - Present
Rivet Logic Corporation  2010 - 2011
Vecna Technologies  April 2008 - March 2010
Convergys   July 1999 - April 2008
Technology Applications, Inc  January 1997 - July 1999
University of Missouri, Columbia  January 1995 - December 1996

Skills
Spring, Tomcat, Hibernate, XML, Java Enterprise Edition, Hadoop, Software Engineering, Maven, Eclipse, Oracle, Cloud Computing, DoD, SOA, J2EE, Software Architecture, BigTable, Big Data, Security Clearance, Architectures, Subversion, Security+, CompTIA Security+

Education
University of Missouri-Columbia   1994 — 1996
MS, Computer Science

Gujarat University   1993 — 1994
Computer Applicaitons

St. Xavier's College, Gujarat University   1990 — 1993
B.Sc., Electronics

Gujarat Law Society   1985 — 1990
High School, Science

Ankur Sehgal, PMP Ankur Sehgal, PMP Cincinnati Area Details
Ankur Sehgal, PMP's Convergys Experience April 2009 - August 2010
Job Director Database Architecture, Governance and Project Intake at Anthem Inc.
Industry Insurance
Experience
Anthem, Inc.   April 2015 - Present
Anthem, Inc.   January 2013 - April 2015
Anthem, Inc.   August 2010 - December 2012
Convergys   April 2009 - August 2010
Fidelity Investments  October 2007 - December 2008
Convergys Corporation  August 2005 - October 2007
Convergys Corporation  January 2001 - July 2005

Skills
SDLC, Program Management, Software Development..., PMP, Project Planning, Business Intelligence, Agile Methodologies, Requirements Analysis, Management, Unix, Databases, Project Management, Risk Management, Enterprise Architecture, Data Warehousing, Software Project..., Microsoft SQL Server, Oracle, Leadership, Requirements Gathering, Database Governance, Vendor Management, Resource Management, Business Analysis, Integration, Solution Architecture, Visio, IT Strategy, IT Management, ITIL, Project Portfolio...

Education
University of Cincinnati   1998 — 2000
MS, Computer Science

Guru Nanak Dev University   1993 — 1997
BS, Computer Science

Rhonda Burney Rhonda Burney Houston, Texas Area Details
Rhonda Burney's Convergys Experience July 1999 - April 2005
Job Regional Performance Director at Sitel
Industry Telecommunications
Experience
Sitel  January 2009 - Present
IRT  October 2007 - December 2008
ChaseCom  January 2005 - January 2007
Convergys   July 1999 - April 2005

Skills
Workforce Management, IEX, Customer Service, Six Sigma, Avaya, Employee Relations, Call Center Development, Technical Support, Business Process..., Project Management, Inbound Marketing, Leadership Development, CRM, Quality Management, Customer Retention, Management, Leadership, Account Management, Strategic Planning, Team Management, Cross-functional Team..., Sales, Program Management, Employee Training, Sla, Recruiting, COPC, Outsourcing Management

Education
Grambling State University   1984 — 1989
Bachelor's degree, Business Administration and Management, General

Willowridge High School   1980 — 1984
diploma, Business/Corporate Communications

Mohit Kochhar Mohit Kochhar Greater New York City Area Details
Mohit Kochhar's Convergys Experience 2003 - 2005
Job Sr Business Analyst at Credit Suisse
Industry Financial Services
Experience
Credit Suisse  October 2014 - Present
Morgan Stanley  January 2014 - October 2014
State Street  May 2012 - December 2013
Bank of America  July 2010 - April 2012
Credit Suisse  March 2010 - June 2010
JPMC  July 2009 - March 2010
Dell  June 2007 - 2009
HSBC  September 2005 - May 2007
Convergys   2003 - 2005

Skills
Financial Analysis, Financial Modeling, Business Analysis, Business Process..., Finance, Forecasting, Corporate Finance, Analysis, Strategic Financial..., Analytics, Business Development, Leadership, Basel II, Basel III, Financial Planning, Process Improvement, Risk Management

Education
University at Buffalo   2005 — 2007
MBA, Finance

Guru Gobind Singh Indraprastha University   2000 — 2004
BS, Software

Victor Edvalson Victor Edvalson Provo, Utah Area Details
Victor Edvalson's Convergys Experience 2007 - Present
Job Computer Software Professional
Industry Computer Software
Experience
Convergys   2007 - Present
Intel Corp  2005 - 2007

Skills
Operating Systems, XP, NetApp, Storage, Servers, Technical Support, Troubleshooting, VMware, Virtualization, Unix, Linux, NAS, Computer Hardware, Windows, Solaris, Active Directory, SAN, TCP/IP, Hardware, DNS, Storage Area Networks

Education
Grand Valley State University   1982 — 1983

Randy Whitley Randy Whitley Orlando, Florida Area Details
Randy Whitley's Convergys Experience January 2006 - April 2006
Job Technical Coordinator at Orange County Public Schools
Industry Information Technology and Services
Experience
Orange County Public Schools  September 2009 - Present
Earl Nobles Family Center   May 2009 - August 2009
A Gift For Teaching  May 2009 - August 2009
Insight (Anu Resources consultant)   July 2009 - July 2009
etech  May 2009 - May 2009
Hewitt Associates  January 2008 - December 2008
Attorneys Title Insurance Fund  April 2006 - January 2008
Convergys   January 2006 - April 2006
Nemours  August 2005 - December 2005
The Peabody Hotel  September 2003 - August 2005

Skills
Training, Networking, SharePoint, Active Directory, Leadership, Network Administration, TCP/IP, Computer Hardware

Education
Grambling State University   1985 — 1992
B.S., Computer Science

Naveen Kasireddy Naveen Kasireddy Greater Atlanta Area Details
Naveen Kasireddy's Convergys Experience October 2007 - August 2009
Job Senior J2EE Consultant
Industry Information Technology and Services
Experience
AT&T  March 2012 - Present
LexisNexis  March 2011 - March 2012
ACS, a Xerox Company  January 2011 - March 2011
Verizon Wireless  May 2010 - December 2010
KCI Medical  November 2009 - March 2010
Convergys   October 2007 - August 2009
Wyndham Vacation Ownership  April 2007 - October 2007
Availity  October 2005 - April 2007
Florida Department of Health  June 2002 - October 2005
Arthur Andersen, Singapore   November 2000 - February 2002

Skills
Web Services, SOA, Oracle, EAI, Architecture, Websphere, SAP Netweaver, Spring, SDLC, Requirements Analysis, Hibernate, Java Enterprise Edition, Agile Methodologies, JSP, Enterprise Architecture, Java

Education
Gulbarga University   1991 — 1996
Bachelor of Engineering (B.E.), Industrial & Production Engineering

Saghir Nizami Saghir Nizami Greater Atlanta Area Details
Saghir Nizami's Convergys Experience July 2007 - April 2010
Job Sr. Business Systems Analyst for BI at UPS Supply Chain Solutions
Industry Package/Freight Delivery
Experience
UPS Supply Chain Solutions  December 2010 - Present
openet  October 2010 - December 2010
AT&T  August 2008 - April 2010
Convergys   July 2007 - April 2010
Openet  2010 - 2010
AT&T, Alpharetta, GA, USA   2004 - August 2008
SoftWEBS   2005 - 2007
CP Ships  April 2004 - July 2004
divine / WHITTMANHART   September 2003 - January 2004
Toys R Us  June 2001 - August 2002

Education
Northeastern Illinois University   2002 — 2003
Computer Sc

Quaid-e-Azam University, Islamabad   1992 — 1994

Government College University, Lahore   1986 — 1990
B.Sc, Math

Raghav Bhargava Raghav Bhargava San Francisco Bay Area Details
Raghav Bhargava's Convergys Experience January 2003 - June 2005
Job Network Engineer at Dropbox
Industry Information Technology and Services
Experience
Gaikai  June 2013 - December 2014
Facebook  January 2010 - March 2013
Google  March 2008 - January 2010
Cisco Systems Inc  December 2007 - April 2008
Orange Business Services  July 2005 - October 2007
Convergys   January 2003 - June 2005

Skills
BGP, OSPF, Data Center, Aruba Wireless, MPLS, Cisco Routing &..., Netscreen, Cisco Technologies, Cisco Routers, EIGRP, Juniper, Routing, IP, WAN, Internet Backbone, ISIS, Networking, Security, Network Design, Troubleshooting, Telecommunications, Network Architecture, Switching, Juniper Technologies, Optical Network Design

Education
Guru Gobind Singh Indraprastha University   1999 — 2003
Bachelors in Information Systems [Hons], Computer Science

manav sthali school
High School, Mathematics and Computer Science

Peter Hendricks Peter Hendricks Greater Atlanta Area Details
Peter Hendricks's Convergys Experience August 2000 - September 2009
Job Owner at Peter Roy Hendricks Photography
Industry Photography
Experience
Peter Roy Hendricks Photography   January 2013 - Present
Convergys   August 2000 - September 2009
IBM  1970 - 1993

Education
Gwinnett Technical College   2010 — 2012
Associate of Applied Science (A.S.), Commercial Photography, 3.7

University of the West Indies   1972 — 1974

Starratt Scheetz Starratt Scheetz Cincinnati Area Details
Starratt Scheetz's Convergys Experience June 2010 - June 2012
Job Partner Services & Operations Manager at NewKnowledge United
Industry Online Media
Experience
NewKnowledge United   September 2015 - Present
Time Etc - Uber talented people, by the hour   November 2014 - September 2015
Twin Scheetz Publishing   July 2012 - September 2015
Convergys   June 2010 - June 2012
Cengage Learning  December 2007 - June 2010
Cengage Learning  April 2000 - December 2007
Cengage Learning  July 1998 - April 2000

Skills
Copy Editing, Proofreading, Publishing, Technical Writing, Content Management, Editing, Publications, Project Management, Editorial, Books, Training, Advertising, Graphic Design, Blogging, Technical Documentation, Textbooks, Production, Adobe Acrobat, Writing, E-learning, Educational Publishing, Microsoft Office, Excel, Word, Content Development, Social Media, Virtual Assistance, Virtual Administrative..., WordPress, Squarespace, Content Strategy, Web Content, Online Publishing, Newsletters, Ebooks, Facebook

Education
Hanover College   1989 — 1993
B.A., History, English, art

Jeff Vancini Jeff Vancini Jacksonville, Florida Area Details
Jeff Vancini's Convergys Experience July 2003 - August 2011
Job Health & Welfare Domain Manager at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt  August 2011 - Present
Enterprise Integration  2009 - August 2011
Convergys   July 2003 - August 2011
CitiStreet  August 1991 - July 2003
Towers Perrin  May 1996 - January 1999

Skills
Client Engagement, Client Services, Benefits, Account Management, BPO, Benefits Administration, Business Process..., Business Analysis, CRM, Change Management, Call Centers, Consulting, Customer Engagement, Defined Benefit, Employee Benefits, Employee Engagement, Employee Training, Financial Services, HRIS, Leadership, Management, Outsourcing, PeopleSoft, Performance Management, Process Improvement, Program Management, Talent Acquisition, Vendor Management

Education
Georgia State University - J. Mack Robinson College of Business   1992 — 1995
MHA, Health Care Administration

Georgia State University - J. Mack Robinson College of Business   1992 — 1994
MBA, Business Administration

Wake Forest University   1985 — 1989
B.S., Business Administration

Roben Howery Roben Howery Atlanta, Georgia Details
Roben Howery's Convergys Experience February 2005 - November 2010
Job Delivery Manager at Zuora
Industry Telecommunications
Experience
Zuora  January 2014 - Present
Zuora  April 2012 - Present
Harland Clarke  November 2010 - April 2012
Convergys   February 2005 - November 2010
Accenture  September 2003 - July 2005
American Management Systems  1995 - 2003

Education
Georgia State University - J. Mack Robinson College of Business   1995 — 2000

Robert Schleich Robert Schleich Greater Atlanta Area Details
Robert Schleich's Convergys Experience March 2008 - December 2008
Job Database Developer at Balser Companies
Industry Computer Software
Experience
Balser Companies  February 2009 - Present
Convergys   March 2008 - December 2008
Icon Information Consultants  January 2008 - December 2008
InterContinental Hotels Group  September 2006 - March 2008
Transparent Technologies  May 2005 - December 2005
BellSouth  March 2004 - December 2004
MicroAge  December 1997 - December 2001

Education
Georgia State University   1991 — 1997
BS, Mathematics, Concentration in CS

Lakewood   1984 — 1988

Deepmala Kaur Kapoor Deepmala Kaur Kapoor Columbus, Indiana Details
Deepmala Kaur Kapoor's Convergys Experience January 2004 - January 2005
Job Experienced Service Delivery Professional Known for Exceeding Deliverables & Operational Targets
Industry Information Technology and Services
Experience
HCL Technologies (Infrastructure Services Division)   April 2010 - January 2012
HCL Technologies (Infrastructure Services Division)   November 2008 - April 2010
Dell  January 2005 - February 2008
Convergys   January 2004 - January 2005

Skills
BPO, Sla, Team Management, ITIL, IT Service Management, Incident Management, Operations Management, Business Analysis, Customer Service, Communication, Coaching, Reporting, Performance Reviews, Vendor Management, Troubleshooting, SLA, IT Operations, BMC Remedy

Education
Guru Gobind Singh Indraprastha University   2000 — 2004
Bachelor of Science (B.S.)

Assembly of God Church School   1998 — 2000

Wynberg Allen School   1988 — 1998

Paula Sue Keller Paula Sue Keller Shawnee, Kansas Details
Paula Sue Keller's Convergys Experience March 2010 - August 2012
Job Authorization Specialist
Industry Marketing and Advertising
Experience
Centrinex/Maximus   May 2015 - Present
City Wide Maintenance  August 2014 - April 2015
AMG Services  August 2012 - May 2014
Convergys   March 2010 - August 2012
Walmart  February 2009 - March 2010
George S. May International  September 2008 - January 2009
KCPT - Kansas City Public Television  May 2007 - August 2008
AT&T  November 2005 - November 2007
Verizon  May 2000 - October 2005
AT&T  November 1993 - May 2000

Skills
Customer Service, Team Building, Leadership, Public Speaking, Event Planning, Microsoft Office, Nonprofits, Sales, Training, Marketing, Business Development, Community Outreach, Management, Marketing Strategy, Teaching

Education
Graceland University   1989 — 1991
Bachelor's Degree, Accounting and Business/Management

Tulsa Junior College   1987 — 1989

Geoffrey Estep Geoffrey Estep Beverly, West Virginia Details
Geoffrey Estep's Convergys Experience March 2008 - April 2009
Job Customer Service Rep and Synchrony Financial in Kettering, Oh
Industry Religious Institutions
Experience
Urbancrest Baptist Church   April 2013 - Present
LexisNexis  June 2012 - April 2013
AT&T  October 2009 - December 2009
Convergys   March 2008 - April 2009

Skills
Fluent Spanish, Adaptable to any..., Microsoft Office, Microsoft Word, Customer Service, Customer Satisfaction, Troubleshooting, Call Center, Customer Experience, Help Desk Support, Team Leadership, Leadership, Systematic Theology, Bible Study, Christian Ministry, Worship Music, Volunteer Management, Team Building, Training

Education
Grand Canyon University   2012 — 2014
Master of Arts (MA), Christian Studies

Mid America Baptist Theological Seminary   2003 — 2006
Master of Arts, Missiology

Clear Creek Baptist Bible College   1999 — 2003
Bachelor of Arts, Ministry

Mohammad Malek Mohammad Malek Washington D.C. Metro Area Details
Mohammad Malek's Convergys Experience April 2002 - September 2005
Job Database Operations Manager
Industry Computer Software
Experience
GEICO  May 2011 - Present
U.S. Census Bureau   December 2009 - January 2011
OCLC  January 2009 - December 2009
Wells Fargo  October 2005 - December 2008
Convergys   April 2002 - September 2005
Delta Air Lines  July 1996 - April 2002

Education
Georgia State University   2000 — 2002
MBA, Information Systems

The University of Georgia   1992 — 1996
BBA, Management Information Systems

Taranjit Kaur Taranjit Kaur Edmonton, Canada Area Details
Taranjit Kaur's Convergys Experience 2004 - 2006
Job Business Analyst at Alberta Health Services
Industry Information Technology and Services
Experience
Alberta Health Services  2012 - Present
HCL Technologies  2008 - 2010
The Keane Organization  2006 - 2008
Convergys   2004 - 2006

Education
Northern Alberta Institute of Technology   2011 — 2012
Bachelor of Applied Information Systems Technology, Computer Software Engineering

Guru Nanak Dev University   2001 — 2004
Bachelor of Computer Applications, Computer Engineering

Kourtney Katanich Kourtney Katanich New York, New York Details
Kourtney Katanich's Convergys Experience April 2002 - February 2005
Job Agent / Agency Photographer at MC2 Model Management
Industry Photography
Experience
MC2 Model Management  September 2013 - Present
Bondir Artist Network   June 2010 - Present
OnyxLight Communications   February 2002 - September 2010
Convergys   April 2002 - February 2005

Skills
Photography, Fashion Photography, Editorial Photography, Integration, Portrait Photography, Studio Photography, Commercial Photography, Music Photography, Digital Marketing, Scouting, Software Project..., Software Development, CRM, Budgets, User Interface Design, ITIL, Disaster Recovery, Vendor Management, Information Security, Network Security, Information Security..., IT Service Management, Security, IT Management, Firewalls, IT Strategy, Active Directory, Incident Management, SDLC, High-end Retouching

Education
Hallmark Institute of Photography   2010 — 2011
Master's Degree, Commercial / Fashion Photography, 4.0

University of Central Florida   2000 — 2003
Bachelor's Degree, Computer Engineering

Delvona Brown Delvona Brown Acworth, Georgia Details
Delvona Brown's Convergys Experience April 2013 - December 2013
Job Accounting and Banking Specialist
Industry Banking
Experience
Wells Fargo  October 2014 - Present
Wells Fargo  February 2014 - September 2014
Convergys   April 2013 - December 2013
Bank of America  March 2009 - February 2013

Skills
Cross Selling, Commercial Banking, Customer Service, Consumer Lending, Retail Banking, Credit, Loans, Banking, Credit Analysis

Education
Grand Canyon University   2010 — 2014
Master of Business Administration (MBA), Accounting and Business/Management

The University of Georgia   2004 — 2009
Bachelor's degree, Family Financial Planning and Consumer Economics

Andrew Menninger, J.D. Andrew Menninger, J.D. Phoenix, Arizona Area Details
Andrew Menninger, J.D.'s Convergys Experience November 2014 - Present
Job Telesales at Convergys
Industry Telecommunications
Experience
Convergys   November 2014 - Present
The Sandwich Spot   July 2011 - August 2014
Luisa's   February 2011 - September 2011
Gravity Room   March 2010 - January 2011
Blanning and Baker Associates   November 2008 - March 2010
ATEL Capital Group  December 2007 - April 2008

Skills
Negotiation, Strategic Planning, Project Management, Leadership, Marketing, PowerPoint, Microsoft Office, Contract Negotiation, Microsoft Excel, Customer Service, Public Speaking, Sales, Forecasting, Insurance

Education
Golden Gate University, School of Law   2005 — 2008
Doctor of Law (J.D.)

University of California, Santa Barbara   1999 — 2003
B.A., History

University of California, Santa Barbara   1999 — 2003
Bachelor of Arts, History

William Smothermon William Smothermon Clarksville, Tennessee Area Details
William Smothermon's Convergys Experience August 1997 - July 2014
Job Trainer for TeleTech Corporation
Industry Telecommunications
Experience
TeleTech  February 2014 - Present
Convergys   August 1997 - July 2014
Windham School District, TX   August 1995 - August 1997

Skills
Training Delivery, Instructional Design, Soft Skills, Instructor-led Training, Training, Performance Management, Learning Management, Needs Analysis, Teaching, Coaching, Leadership, Team Building, Employee Training, Public Speaking, Team Leadership, Customer Service, Analysis, Staff Development, Customer Satisfaction, Blended Learning, E-Learning, Call Centers

Education
Hardin-Simmons University   1991 — 1993
Texas Teacher Certification, Secondary Education and Teaching

Texas Tech University   1987 — 1991
B.A., Psychology

LaShaira Fullwood LaShaira Fullwood Charlotte, North Carolina Area Details
LaShaira Fullwood's Convergys Experience January 2012 - February 2012
Job Independent
Industry Higher Education
Experience
Girl Scouts Carolinas Peaks to Piedmont  March 2015 - Present
The Legacy House   November 2011 - March 2012
Convergys   January 2012 - February 2012
TeleTech  October 2011 - January 2012
Guilford College  July 2006 - January 2008

Skills
Microsoft Office, Customer Service, Tutoring, Access, Public Speaking, Mac OS, Software Installation, Wordperfect, Student Development, Webmaster Services, Community Outreach, Teaching, Training, Avaya, Lotus, Corel Office, Computer Hardware..., OS X, Volunteer Management, Pinnacle, Web Support, Microsoft Office Suites, Banner/Oracle, Blackboard..., Sequoia Reader Systems, JSA Web Interface Suites, Contribute Web Design, Citrix/EMS Professional..., Adobe, Web Administration, Web Maintenance, Extensive Background In..., Trained in CPR..., Background In Human..., Trained in Conflict..., ILS, Horizon Information..., Follett Shelf (Efollett), EasyBib/Gaggle, NCWiseOwl, NCLive database, Catalist Digital, Destiny Catalog, EBSCO HOST/ERIC, Notary Public, Nonprofits

Education
Guilford College
Bachelor of Science (BS), Business Administration and Management, General

University of Phoenix
Master of Arts (M.A.), Organizational Management

Gail Finkbeiner Gail Finkbeiner Cincinnati Area Details
Gail Finkbeiner's Convergys Experience July 1997 - January 2003
Job Consumer Services Professional
Industry Consumer Services
Experience
Macy's  December 2008 - February 2009
Express Personnel  November 2007 - June 2008
Fifth Third Bank  November 2006 - July 2007
VARIOUS TEMPORARY AGENCIES  January 2004 - May 2006
Convergys   July 1997 - January 2003
Convergys   January 1997 - January 2003

Education
Grinnell   1964 — 1968

Grinnell College
B.A

lynn cloncs lynn cloncs Tucson, Arizona Area Details
lynn cloncs's Convergys Experience May 2001 - February 2004
Job Paralegal intern at DL Gaynes Office
Industry Consumer Services
Experience
DL Gaynes Office   December 2013 - Present
UHaul  May 2010 - April 2013
AzDragon.com   September 2005 - March 2007
Convergys   May 2001 - February 2004

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Social Media, Customer Service, Social Networking, Photoshop, Windows, PowerPoint, Marketing, law research, westlaw, Google Scholar, Administrative..., Legal Research, Data Entry, Outlook, Time Management, Research

Education
Pima Community College   2011 — 2014
Associate's Degree, Paralegal

Glendale Community College   2010 — 2011
Paralegal

Rajwant Hayer Rajwant Hayer San Francisco Bay Area Details
Rajwant Hayer's Convergys Experience May 2010 - May 2012
Job Senior Software Engineer at ARRIS
Industry Computer Software
Experience
ARRIS  May 2013 - Present
Motorola Mobility  October 2012 - April 2013
NetCracker  May 2012 - July 2012
Convergys   May 2010 - May 2012
Convergys   October 2008 - April 2010
Ceon Corporation  April 2008 - October 2008
Ceon Corporation  September 2006 - April 2008
Soft Infosys Computer Education Center   July 2001 - April 2006

Skills
XML, Agile Methodologies, Java Enterprise Edition, EJB, Java, SOA, SQL

Education
Guru Nanak Dev University
Master, Economics

Guru Nanak Dev University
Bachelor of Science

Phyllis Eid-Nienaber Phyllis Eid-Nienaber Cincinnati, Ohio Details
Phyllis Eid-Nienaber's Convergys Experience February 1991 - August 2003
Job PRN Counselor at Lighthouse Youth Services
Industry Hospital & Health Care
Experience
Lighthouse Youth Services  September 2014 - Present
ClearView Counseling Services   2013 - Present
Independent  2009 - Present
TriHealth  April 2007 - December 2012
Convergys   February 1991 - August 2003
Cincinnati Public Schools  September 1983 - June 1990

Skills
Program Development, Mental Health, Community Outreach, Case Managment, Homecare, Cultural Diversity, Education, dementia care, Meaning Making, Hospice, Mediation, Public Speaking, Group Therapy, Clinical Research, Conflict Resolution, Teaching, Fundraising, Grief Counseling, Case Management, Art Therapy, Therapists, Counseling Psychology, Clinical Supervision, Grant Writing, Nonprofits, Customer Service, Team Building, CBT

Education
Grand Canyon University   2010 — 2013
Masters Degree, Mental Health Counseling

University of Cincinnati   1992 — 2005
BS, Psychology

Carey Kitchell Carey Kitchell Old Bridge, New Jersey Details
Carey Kitchell's Convergys Experience June 2013 - January 2014
Job Customer Service Associate at Wawa, Inc.
Industry Consumer Services
Experience
Wawa, Inc.   August 2015 - Present
Wawa, Inc.   August 2015 - Present
Kelly Connect  April 2015 - July 2015
Concentrix  January 2015 - March 2015
GuthyRenker  June 2014 - June 2014
American Support  March 2014 - June 2014
Convergys   June 2013 - January 2014
American Flag Storage   November 2010 - May 2011
Geary Community Hospital  November 2008 - July 2009
Rite-Aid Pharmacy  May 2006 - January 2008

Skills
Telephone Skills, Time Management, Customer Service, Fax, Medical Billing, Hospitals, Pharmacy, Invoicing, Troubleshooting, Microsoft Office, Typing, Setting Priorities, Prior Authorization, Microsoft Excel, HIPAA, Internet, Microsoft Word, Social Networking, PowerPoint

Education
Harrisburg Area Community College   2006 — 2008
Associate's Degree, General Studies

Fayetteville State University Paralegal
Bachelor's; Associate's, Criminal Justice; completed

Ashish Dhawan Ashish Dhawan Corona, California Details
Ashish Dhawan's Convergys Experience January 2005 - July 2006
Job IT Manager
Industry Food & Beverages
Experience
Confidential  January 2012 - Present
Innowave Technology  July 2007 - December 2011
IBM Daksh  September 2006 - March 2007
Convergys   January 2005 - July 2006
Convergys   September 2004 - December 2004
Larsen & Toubro Limited  June 2000 - July 2000

Skills
Active Directory, Windows Server, Servers, TCP/IP, VPN, Cisco Technologies, Firewalls, Microsoft Exchange, Network Security, Operating Systems, Virtualization, Disaster Recovery, Switches, Troubleshooting, VMware ESX, Risk Assessment, Windows 7, Microsoft SQL Server, Critical Thinking, Collaborative Problem..., Project Management, IT Management, IT Strategy, IT Operations, Microsoft Dynamics, ERP, Data Protection Manager, Backup Exec, DMZ, Sonicwall, Dell PowerEdge Servers, Dell Computers, LAN-WAN, DHCP, DNS, VLAN, WWAN, NAS, SAN, RAID, DPM, Microsoft Servers, Windows, VoIP, Microsoft Office, MySQL, Ghost Imaging, SOP development, Linux, Hyper-V

Education
MCSE (Microsoft Certified Solutions Expert)

MCTS (Microsoft® Certified Technology Specialist)

MCSA (Microsoft® Certified Solutions Associate: Windows Server 2012)

MCP (Microsoft Certified Professional)

CCNA (Cisco certified network associate)

Guru Gobind Singh Indraprastha University   1999 — 2003
Bachelor's degree, Computer Science

Tina Valentine-George Tina Valentine-George Indianapolis, Indiana Area Details
Tina Valentine-George's Convergys Experience June 2011 - Present
Job Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   June 2011 - Present

Skills
Service Delivery, Microsoft Office, Call Center, Call Centers, Customer Satisfaction, BPO, Technical Support, Vendor Management, Workforce Management, Customer Service

Education
Grambling State University   1984 — 1992
Bachlor of Science, Hotel and Resturant

Latoya Love Latoya Love Greater St. Louis Area Details
Latoya Love's Convergys Experience January 2007 - January 2009
Job Administrative Assistant at BiLingual International Assistant Services
Industry Photography
Experience
Bi-Lingual International Assistant Services   January 2012 - Present
Scales Enterprise   January 2009 - Present
Convergys   January 2007 - January 2009
White Castles   January 2002 - January 2008

Skills
Photography, Photoshop, Social Media, Graphic Design, Portrait Photography, Corporate Communications, International Business..., International Marketing, Retail Marketing, Marketing Research, Capital Budgeting

Education
Harris-Stowe State University   2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, may 2012

Harris-Stowe State University   2008 — 2012
Bachelor of Science, Business Administration; Business Administration; Marketing

Sarah Lowman Sarah Lowman Baltimore, Maryland Area Details
Sarah Lowman's Convergys Experience September 2001 - October 2012
Job Customer Service Rep and Student majoring in Medical Assisting
Industry Telecommunications
Experience
Convergys   September 2001 - October 2012
National Car Rental  May 1998 - June 2001

Skills
Call Center, Team Leadership, Time Management, Microsoft Office, Oral & Written..., Problem Solving, Training, Customer Service

Education
Harford Community College
Associate of Science (A.S.), Mecial Assisting

Salt Lake Community College
Associate of Science (A.S.), General Studies

Dwayne Bivens Dwayne Bivens Dover, Delaware Area Details
Dwayne Bivens's Convergys Experience January 2008 - February 2009
Job
Industry Information Services
Experience
Credit Plus  February 2012 - Present
United Insurance  October 2010 - August 2011
United American Insurance  November 2010 - July 2011
HBCS  July 2009 - October 2010
Hospital Billing & Collection Services   July 2009 - October 2010
Convergys   January 2008 - February 2009

Skills
Coaching, Mathematics, Microsoft Word, Microsoft Excel, PowerPoint, Tutoring, Internet, Sports, Poetry, Creative Writing, Mentoring

Education
Goldey Beacom College   2002 — 2006
Bachelor of Science, Business Administration; Management

Goldey-Beacom College   2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General

Seaford High School   1998 — 2002

Rodney Hudson Rodney Hudson Saint Louis, Missouri Details
Rodney Hudson's Convergys Experience 2008 - 2011
Job Account Executive at Ricoh Americas Corporation
Industry Outsourcing/Offshoring
Experience
Ricoh Americas Corporation  April 2015 - Present
Convergys   2008 - 2011

Education
Harris-Stowe State University   2006 — 2008
Bachelor's degree, Social Work, B

Kameelah Shah Kameelah Shah Greater Atlanta Area Details
Kameelah Shah's Convergys Experience January 2013 - January 2014
Job Customer Service/Sales Rep at Convergys
Industry Hospitality
Experience
Convergys   January 2013 - January 2014
Convergys   2013 - 2013
Flagship Help center   2012 - 2012
Applebee's  June 2009 - July 2010
E-creek   2008 - 2009
Georgia State University  2002 - 2004

Skills
Research, Logical Thinker, Communication Skills, Public Speaking, Organization &..., Microsoft Office, Microsoft Excel, Type 32 wpm, Team Leadership, Close Attention to..., Work Ethic

Education
Georgia State University   2001 — 2004
Communication, Journalism, and Related Programs

Redan High School   1998 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Prabjot Kalsi Prabjot Kalsi Toronto, Canada Area Details
Prabjot Kalsi's Convergys Experience November 2003 - January 2007
Job Financial Analyst at RBC
Industry Accounting
Experience
RBC  January 2015 - Present
Bank of America  November 2010 - April 2014
EY  January 2007 - November 2010
Convergys   November 2003 - January 2007
Raino Industries   May 2001 - November 2003

Skills
Financial Analysis, Finance, Accounting, Microsoft Excel, Analysis, Account Reconciliation, Auditing, Leadership, IFRS, SAP, Customer Service, Microsoft Word, Microsoft Office, Business Analysis, Due Diligence, Access, English, QuickBooks, Accounts Receivable, Advance Excel, SharePoint, Microsoft Office 2007, PowerPoint, Windows, Oracle E-Business Suite, Lotus Notes, General Ledger, Microsoft Office 2013, SQL, SAP BI, Outlook, ARIS, Essbase, Visio, Sage 50, Hyperion Essbase

Education
CPA Ontario   2014 — 2016
Chartered Professional Accountant (CPA) Ontario, Accounting and Auditing, Enrolled and active student

ACCA (The Association of Chartered Certified Accountants)   2009 — 2009
Certificate in International Financial Reporting Standards (IFRS), Accounting Standards, 1st

Guru Nanak Dev University   1998 — 2001
Bachelor of Commerce (B.Com.), Accounting and Commerce, 1st

Jovonna Wadkins Jovonna Wadkins Phoenix, Arizona Area Details
Jovonna Wadkins's Convergys Experience June 2006 - Present
Job
Industry Outsourcing/Offshoring
Experience
Convergys   June 2006 - Present

Skills
English, Leadership, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Process Improvement, Research, Sales, Windows, Customer Service, Microsoft Word, Public Speaking, Team Building, Teaching, Event Planning, Training, Social Networking, Social Media, Management

Education
Grand Canyon University
Bachelor of Education (B.Ed.), Secondary Education and Teaching

Dawn Tatum Dawn Tatum Tucson, Arizona Details
Dawn Tatum's Convergys Experience October 2006 - November 2006
Job Medical Support Assistant at Southern Arizona VA HealthCare System
Industry Hospital & Health Care
Experience
Southern Arizona VA HealthCare System  November 2006 - Present
SAVAHCS  November 2006 - January 2009
Convergys   October 2006 - November 2006
Ever-Ready Oil (ERO) Company   April 2006 - August 2006
United States Air Force  December 1993 - January 2006

Education
Grand Canyon University   2009 — 2012
Registered Nursing/Registered Nurse

University of Phoenix   2005 — 2008
Business Mangement/HR

Iris Tyler Iris Tyler Jacksonville, Florida Details
Iris Tyler's Convergys Experience January 2000 - December 2002
Job Financial Services Professional
Industry Financial Services
Experience
FSV Payment Systems  June 2008 - March 2013
Washington Mutual Mortgage  January 2003 - December 2006
Convergys   January 2000 - December 2002

Education
Goucher College   1972 — 1976
Bachelor's degree, Sociology, 3.0

Randal Jarman Randal Jarman Wichita, Kansas Area Details
Randal Jarman's Convergys Experience August 2007 - October 2010
Job Manager Client Services at Pulse Systems, Inc.
Industry Computer Software
Experience
Pulse Systems, Inc.   October 2010 - Present
Convergys   August 2007 - October 2010
T-Mobile  August 2002 - August 2007

Education
Green River Community College

Wichita State University

Brittany Jones-Saffian Brittany Jones-Saffian San Diego, California Details
Brittany Jones-Saffian's Convergys Experience 2011 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   2011 - 2012
Alorica  January 2011 - July 2011
Cold Stone Creamery  October 2007 - October 2010

Education
Grossmont College

Kenneth Cobbs Kenneth Cobbs United States Details
Kenneth Cobbs's Convergys Experience January 2007 - March 2011
Job
Industry
Experience
Truevisions Inc   March 2011 - November 2011
Convergys   January 2007 - March 2011

Skills
Training, Customer Service, Technical Support, Telephone Skills, Call Centers, Customer Experience, Troubleshooting, Data Entry, Windows XP, Windows 7, Microsoft Word, Help Desk Support, Microsoft Office, Microsoft Excel, Billing Systems, Access, Team Management, Customer Support, Soft Skills, English

Education
Ben L. Smith High School
Diploma

Guilford Technical Community College
Manufacturing Technologies

Annette Soto Annette Soto Waco, Texas Details
Annette Soto's Convergys Experience March 2009 - July 2010
Job Optometry Tech at Dr Melinda Johnson
Industry Health, Wellness and Fitness
Experience
Dr Melinda Johnson   March 2011 - Present
Convergys   March 2009 - July 2010
American Red Cross  February 2008 - February 2009

Skills
Medical Assisting, Clerical

Education
Hartnell College   1987 — 1988
EMT Certification, medical

New Life Academy   1982 — 1987
High School Diploma, General education

Alycia Smith Alycia Smith Tucson, Arizona Details
Alycia Smith's Convergys Experience March 2015 - Present
Job Retail Professional
Industry Retail
Experience
Convergys   March 2015 - Present
Afni  August 2014 - February 2015
Target  June 2007 - July 2014
Walt Disney World  January 2006 - April 2007
Walt Disney World  August 2005 - January 2006

Skills
Cashiering, Loss Prevention, Store Management, Merchandising, Retail, Visual Merchandising, Retail Sales, Store Operations, Planograms, Inventory Management, Inventory Control, Customer Service, Cash Register, Shrinkage, Time Management

Education
Grand Canyon University   2011 — 2016
Secondary Education and Teaching

Pensacola State College   2004 — 2005
American History (United States)

Pima Community College   2000 — 2004
Associate's Degree, American History (United States)

Kathy McClain Kathy McClain Saint Louis, Missouri Details
Kathy McClain's Convergys Experience October 2010 - June 2011
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Enterprise Holdings  November 2014 - Present
Mercy  June 2011 - June 2014
Convergys   October 2010 - June 2011
Express Scripts  January 2007 - April 2009
Express Scripts  March 2006 - December 2006
Express Scripts  May 2005 - February 2006

Skills
Communication skills, Close Attention to..., Analytical Skills, Computer Proficiency, Issue Resolution, Accurate Data Entry, Managing Deadlines, Problem Solving, Team-oriented, Self Management, Multitasking Skills, Customer Service, Customer Retention, Goal Oriented, Conflict Resolution, Adaptability, Efficiency, Employee Training, Training, Analysis, Leadership

Education
Harris-Stowe State University   1994 — 1996
none, Elementary and secondary education

Dana Lovell Dana Lovell Debary, Florida Details
Dana Lovell's Convergys Experience March 1996 - March 2012
Job Sr Systems Analyst at NetCracker
Industry Telecommunications
Experience
NetCracker  March 2012 - Present
Convergys   March 1996 - March 2012

Skills
Telecommunications, Project Management, Business Analysis, Integration, Microsoft Office, Customer Service, Leadership, SQL, Program Management, Team Management, IBM iSeries, Business Process, Vendor Management

Education
Grand Canyon University
BS, Applied Management

Lynn Laurent Lynn Laurent Saint Louis, Missouri Details
Lynn Laurent's Convergys Experience March 2012 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
AT&T  January 2014 - Present
Convergys   March 2012 - Present
Self Employed  November 2002 - Present
Convergys   2012 - 2014
Lahey Clinic  February 1997 - June 1999

Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Training, Leadership, Team Leadership, Team Building, Troubleshooting, Customer Retention

Education
University of Massachusetts Boston   1986 — 1990
English

Greater Lowell Technical School   1979 — 1983
High School, High School/Secondary Diplomas and Certificates

Christopher Dorris Christopher Dorris Saint Louis, Missouri Details
Christopher Dorris's Convergys Experience September 2014 - January 2015
Job Parking Attendant at St. Louis Parking
Industry Entertainment
Experience
St. Louis Parking   March 2014 - Present
St. Louis Parking   March 2014 - April 2015
Convergys   September 2014 - January 2015

Skills
Proper phone etiquette, Ability to speak and..., Demonstrated..., Knowledge of relevant..., Knowledge of customer..., Effective listening..., Willingness to..., Multi-tasking...

Education
Harris-Stowe State University   2012 — 2014
Bachelor's Degree, Computer and Information Sciences and Support Services, 2.6

Harris-Stowe State University
Information Technology

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