Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Jeff Tysco Jeff Tysco Melbourne, Florida Area Details
Jeff Tysco's Convergys Experience November 2001 - February 2004
Job Director of Information Technology at BCA Financial Services, Inc.
Industry Information Technology and Services
Experience
BCA Financial Services, Inc.   June 2013 - Present
Cingular, Inc.   June 2009 - Present
Merchants Association of Florida, Inc.   April 2008 - June 2009
ROC Associates, LLC   June 2004 - April 2008
Convergys   November 2001 - February 2004

Skills
Dell Computers, Sonicwall, ConnectWise, McAfee, Symantec Endpoint..., Cisco Technologies, Cisco IOS, Kaseya, Network Automation, Databases, SQL, Access, Problem Solving, Business Analysis, Visio, Visual Basic, Microsoft Office, Software Development, Troubleshooting, Vendor Management, IVR, Call Center, Security, System Administration, Call Centers, IT Management, Enterprise Software, Microsoft Exchange, Management, Disaster Recovery, Servers, Windows Server, Network Security

Education
Indian River State College
A.A, Information Technology

Zachary Willie Zachary Willie Pocatello, Idaho Area Details
Zachary Willie's Convergys Experience 2012 - 2012
Job Currently unemployed
Industry Computer Games
Experience
Cole Chevrolet   April 2015 - Present
Jamberry Nails  December 2014 - April 2015
n/a - currently unemployed  August 2014 - December 2014
Willie's LLC   May 2014 - September 2014
Convergys   2012 - 2012
ISU Chartwells   August 2011 - December 2011

Skills
Computer Proficiency, Microsoft Office, Statistics, Office Organizing, Public Speaking, Microsoft Word, Customer Service, Customer Satisfaction, Microsoft Excel, Teamwork

Education
Idaho State University   2011 — 2015
Associate's Degree, Business Management, 2.3

Century high School   2007 — 2011
High School, General Studies, 3.2

Tim Whiting Tim Whiting Pocatello, Idaho Area Details
Tim Whiting's Convergys Experience August 2011 - June 2012
Job Support Technician at Convergys
Industry Broadcast Media
Experience
Pride Transport  June 2015 - Present
Towers Watson One Exchange   August 2014 - December 2014
Convergys   August 2011 - June 2012

Skills
Call Centers, Customer Service, Microsoft Office, Technical Support, Troubleshooting, Customer Satisfaction, Team Building, Management, Public Speaking, Team Leadership, Sales, Process Improvement, Training, Leadership

Education
Idaho State University   2008 — 2012
Airframe Technical Certificate, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Job Corps   1997 — 1997
Machine Tool Technology/Machinist

Job Corps   1997 — 1997
Automobile/Automotive Mechanics Technology/Technician

Job Corps
None

Jake Eld, CFA Jake Eld, CFA Eugene, Oregon Area Details
Jake Eld, CFA's Convergys Experience March 2003 - October 2004
Job Senior Investment Analyst at University of Oregon Foundation
Industry Banking
Experience
University of Oregon Foundation  March 2015 - Present
Umpqua Bank  August 2010 - March 2015
Summit Bank  April 2007 - August 2010
Merrill Lynch  October 2006 - April 2007
Idaho State University  October 2004 - August 2006
Convergys   March 2003 - October 2004

Skills
Portfolio Management, Training, Credit, Banking, Underwriting, Loans, Team Leadership, Commercial Banking, Credit Analysis, Small Business Lending, Finance, Loan Origination, Consumer Lending, Credit Risk, Financial Analysis, Commercial Lending, Management, Risk Management, Customer Service, Investments, Lines Of Credit

Education
Idaho State University   2001 — 2006
Bachelor’s Degree, Finance, General

Lila Peck Lila Peck Pocatello, Idaho Details
Lila Peck's Convergys Experience August 2011 - March 2012
Job Correctional Officer at Idaho Department of Correction
Industry Law Enforcement
Experience
Idaho Department of Correction  September 2014 - Present
Four J's   June 2013 - September 2014
Union Pacific Railroad  June 2011 - November 2012
Convergys   August 2011 - March 2012
Idaho State University  June 2008 - May 2011

Skills
Anything, Everything, Customer Service, Microsoft Excel, Microsoft Office, Data Entry, Access, Microsoft Word, Outlook, PowerPoint, Process Improvement, Software Documentation, QuickBooks, Time Management

Education
Idaho State University   2008 — 2011
AAS, Administrative Managment

Idaho State University   2008 — 2011
Technical Certificate, Accounting

Ariel Watkins Ariel Watkins Salt Lake City, Utah Details
Ariel Watkins's Convergys Experience June 2010 - October 2010
Job Corporate Recruiter at Independence University
Industry Higher Education
Experience
Independence University  June 2014 - Present
Allstate  December 2013 - May 2014
Discover Financial Services  April 2013 - December 2013
Xerox Buisness Services   September 2011 - February 2013
Kelly Services  October 2010 - May 2011
Convergys   June 2010 - October 2010
Adecco Staffing, USA  June 2009 - May 2010

Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Internet Recruiting, Interviews, Onboarding, Human Resources, Leadership, Staffing Services, Temporary Placement, Technical Recruiting, Hiring, Microsoft Office, College Recruiting, Sourcing, Taleo, Benefits Negotiation

Education
Independence University   2015 — 2017
Bachelor's degree, Human Resources Management and Services

Salt Lake Community College

Stuart Brottman Stuart Brottman Saint Charles, Illinois Details
Stuart Brottman's Convergys Experience October 2002 - July 2003
Job Product Help Product Information Group Advocate at McMasterCarr
Industry Logistics and Supply Chain
Experience
McMaster-Carr  November 2014 - Present
McMaster-Carr  August 2014 - October 2014
McMaster-Carr  August 2010 - July 2014
McMaster-Carr  August 2005 - July 2010
Trader Joe's  March 2004 - July 2005
Trader Joe's  March 2004 - July 2005
Convergys   October 2002 - July 2003
Convergys   April 1999 - September 2002
Free-Lance Musician  April 1997 - March 2000
Hot Potato Company - Puckered Pickle Company   1991 - March 1997

Skills
Supply Chain, Purchasing, Hazmat Trained, Saxophone, Teaching, Supervisory Skills, Music, Employee Training, Procurement

Education
Hoffman Estates High School

Indiana University Bloomington
Bachelor's degree, Music

Indiana University Bloomington
Master's degree, Music

Michael W. Nusbaum Michael W. Nusbaum Phoenix, Arizona Area Details
Michael W. Nusbaum's Convergys Experience May 2006 - October 2006
Job Customer Care Specialist with Verizon Wireless
Industry Consumer Services
Experience
Verizon Wireless  October 2014 - Present
American Express  April 2013 - September 2014
REI  June 2008 - April 2013
Convergys   May 2006 - October 2006

Skills
Interpersonal..., Intuitiveness, Team Building, Conceptual Ability, Teach Others, Supporting Others, Train Others, Computers, Outdoor Recreation, Retail Sales, Customer Experience

Education
Idaho State University   2002 — 2006
Bachelor of Science (BS), Political Science and Government

Camden County Community College   1999 — 2001
Prerequisites, General Studies

Daltrina Billings Daltrina Billings Saint Louis, Missouri Details
Daltrina Billings's Convergys Experience February 2015 - July 2015
Job Graduate at Indiana State University
Industry Consumer Services
Experience
Convergys   February 2015 - July 2015
Bimbo Bakeries USA  June 2014 - January 2015
Alorica  July 2010 - September 2013

Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Leadership, Time Management, Teamwork

Education
Indiana State University   2009 — 2014
Bachelor's degree, Criminology and Criminal Justice

Linda Eenigenburg Linda Eenigenburg Lincolnshire, Illinois Details
Linda Eenigenburg's Convergys Experience April 1999 - March 2007
Job Business Intelligence Analyst at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt  May 2011 - Present
Follett Software Company  July 2007 - July 2009
Convergys   April 1999 - March 2007

Skills
Data Analysis, Root Cause Analysis, Public Speaking, Business Analysis, Process Improvement, Business Intelligence, Change Management, Data Warehousing, Testing, Business Process..., Coaching, Team Leadership, Toastmasters, Cognos, Incident Management, Microsoft Excel, Access, Leadership, Microsoft Office, Team Building, Training, Social Media, Call Centers, CRM, Strategy, Software Documentation, Teamwork, Analysis, Cross-functional Team..., Management, Visio

Education
Illinois State University
Bachelor of Science, Marketing

Ryan Ludwig Ryan Ludwig Pocatello, Idaho Details
Ryan Ludwig's Convergys Experience November 2012 - Present
Job VBA/SQL Developer at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   November 2012 - Present
Convergys   September 2010 - November 2012
Convergys   March 2003 - September 2010

Skills
Access, SharePoint, Visio, VBA, Microsoft Excel, Outlook, HTTP, SQL, Vendor Management, Project Management

Education
Idaho State University   2000 — 2003
Design Drafting Certificate, Drafting/Design Engineering Technologies/Technicians

Bridgette Harris Bridgette Harris Orlando, Florida Details
Bridgette Harris's Convergys Experience March 2012 - November 2012
Job {Jewelry Artisan} http://harrisartz.weebly.com/
Industry Medical Practice
Experience
Harris Artz Designs (http://harrisartz.weebly.com/)   December 2010 - Present
P Dental Supply Inc (https://www.pdentalinc.com/)   August 2013 - January 2014
ReachOut Healthcare America (RHA)   August 2012 - February 2013
Convergys   March 2012 - November 2012
Walmart  September 2011 - May 2012
DentalOne Partners Inc.  January 2010 - May 2011
Aesthetic & Family Dental Care (Dr. Joshua Colkmire)   April 2008 - April 2009

Skills
Provisional Fabrication..., Gingival Retraction..., Radiographs (Both..., IntraOral Photography, Chart Documentation, Preliminary Alginate..., Fabrication of..., Pouring and Trimming of..., Four-to-Six Handed..., Oral Hygiene Instruction, Infection Control..., Dental Hygiene Assisting, Coronal Polishing, Nitrous Oxide Monitoring, Zoom Whitening and..., Treatment Planning..., Facebooking, Microsoft Word, Notepad, Microsoft Office 2007, Keyboard Skills, Phone Etiquette, Smartphone Usage, Nextbook Tablet..., Time Managament, Compromise Agreements, Creative Problem Solving, Collaborative Problem..., Time Management, Digital Radiography, X-ray

Education
Indian River Community College   1999 — 2003
Dental Assisting Certification (D.A.N.B. Certified), Dental Assisting/Assistant, 3.4 gpa

Westwood High School   1991 — 1995

Kulvinder Singh Kulvinder Singh Chicago, Illinois Details
Kulvinder Singh's Convergys Experience April 2002 - November 2003
Job Alliance Channel Director Agile IT at Accenture
Industry Information Technology and Services
Experience
Accenture  May 2013 - Present
Accenture  September 2010 - May 2013
Accenture Services (P) Ltd.   September 2008 - September 2010
Dell International Services  November 2003 - September 2008
Convergys   April 2002 - November 2003

Skills
Cloud Computing, IT Service Management, ITIL, Pre-sales, Data Center, Service Delivery, Agile Methodologies, Project Management, Management, Infrastructure, Service Management, Architecture, Go-to-market Strategy, Consulting, Technical Support, Vendor Management, IT Strategy, Solution Architecture, Enterprise Software, HP, Business Alliances, SaaS, Integration, IT Outsourcing

Education
Indian Institute of Planning and Management   2001 — 2003
MBA, Marketing & HR

International Management Center   1997 — 2000
BBA, Business

Adarsh Public School

Pat Rowley Pat Rowley Pocatello, Idaho Area Details
Pat Rowley's Convergys Experience January 2011 - Present
Job Founder/Executive Director at Gate City Community Center Inc.
Industry Information Technology and Services
Experience
Convergys   January 2011 - Present
Gate City Community Center Inc.   May 2009 - Present
Ace Appraisal Inc.   May 1994 - April 2011
Elegant Residential Assisted Living Inc.   July 2001 - April 2010
Elegant Residential Assisted Living   July 2001 - April 2009

Skills
Research, Outlook, Photoshop, HTML, Public Speaking, C++, Editing, C, Negotiation, Java, Team Building, Team Leadership

Education
Idaho State University   1982 — 1984
Business, Business Administration and Management, General

Pocatello High   1973 — 1976
High School Diploma, General

Wade Weaver Wade Weaver Port Saint Lucie, Florida Details
Wade Weaver's Convergys Experience September 2000 - March 2003
Job Student at Indian River Community College
Industry Computer & Network Security
Experience
QVC  September 2003 - September 2012
Convergys   September 2000 - March 2003

Skills
Computer Network..., Cyber-security, Computer Science, Audio Engineering, Library Science, Customer Service, Problem Solving

Education
Indian River Community College   2012 — 2015
Bachelor of Science (B.S.), Information Technology and Cyber-Security

Indian River Community College   2005 — 2007
Associate of Science (A.S.), Library and Information Science

Lindsi Anglesey Lindsi Anglesey Winter Park, Florida Details
Lindsi Anglesey's Convergys Experience October 2010 - August 2013
Job Retail Sales Associate at AT&T
Industry Retail
Experience
AT&T  August 2013 - Present
Convergys   October 2010 - August 2013
Arby's Restaurant Group, Inc.   April 2009 - September 2010

Skills
Call Centers, BPO, Workforce Management, Mobile Devices, Apple, Microsoft Word, Microsoft Office, Sales, Customer Service, Android, Windows, Windows Phone, Tablets, AT&T Connect, Food Service, Food Management, Food Safety, Electronics, Television, Telecommunications, Satellite TV, Cash Management, Cashiering, Customer Satisfaction, Customer Experience

Education
Valencia College   2013 — 2015
Associate's Degree, General Studies, 3.5 GPA

Idaho State University   2010 — 2012
3.2 GPA

Highland High School   2007 — 2009
High School

Sheena Olszewski Sheena Olszewski Stevens, Pennsylvania Details
Sheena Olszewski's Convergys Experience July 2003 - January 2008
Job Retail Professional
Industry Retail
Experience
Walmart  June 2008 - July 2012
Action Collection Services   January 2008 - May 2008
Convergys   July 2003 - January 2008

Skills
Microsoft Word, WPM 55, PowerPoint

Education
Idaho State University   2002 — 2012
none, Secondary Education and Teaching

Grace High School   1999 — 2002
High School Diploma

Russell Contreras Russell Contreras Pocatello, Idaho Area Details
Russell Contreras's Convergys Experience May 2007 - November 2008
Job HR Recruiter at Idaho Central Credit Union
Industry Banking
Experience
Idaho Central Credit Union  November 2008 - Present
Convergys   May 2007 - November 2008
Idaho Department of Labor  October 2003 - April 2007

Skills
Recruiting, Coaching, Customer Service, Employee Relations, Team Building, Negotiation, Talent Management, Budgets, Strategic Planning, Human Resources

Education
Idaho State University   2001 — 2007
Bachelor of Business Administration (B.B.A.), Business Management with HR Emphasis

Randy Marmer Randy Marmer Cincinnati, Ohio Details
Randy Marmer's Convergys Experience November 1997 - February 2003
Job Health Information Technology
Industry Hospital & Health Care
Experience
...   2012 - Present
Concise Employment Summary----------------------------------------------------   1982 - 2012
Directly Relevant Professional Experience   September 1989 - January 2009
self-employed  January 2006 - May 2008
Cincinnati Children's Hospital Medical Center [CCHMC]   April 2003 - November 2005
Convergys   November 1997 - February 2003
Neomedix Ltd., Osaka, Japan   July 1994 - September 1997
Japan Market Entry Ltd., Tokyo, Japan   September 1989 - May 1994
TESCO Educational Systems Co. Ltd.   1982 - 1986
Teikyou Koukou (Teikyou Highschool)   1982 - 1983

Skills
Health Information..., Web Application..., UX/UI, Ruby on Rails, AngularJS, Healthcare Information..., jQuery UI, JavaScript,..., Front End Development &..., Clinical Workflow..., Usability Heuristics, Clinical Informatics..., DHTML, AJAX, XML-WDDX, ONC-HIT Educational..., NIH Research Grant..., HL7 Messaging, Radiology, Ambulatory, Meaningful Use, HIPPA, GE Centricity EHR, EHR HIS RIS-PACS..., Interoperability, Cloverleaf Integration..., Clinical Operations..., Systems Analyst, Medical Diagnostic..., Mobile Angiography C-Arm, Mammography Screening &..., Strategic Consulting, Excel, Japanese Language &..., Adult Education, ESL Instructor - TESOL..., Event Planning &..., HL7, EHR

Education
Thunderbird School of Global Management   1985 — 1987
Master of Internatinal Management (MIM)

Indiana University Bloomington   1976 — 1980
Bachelor of Science, Public Affairs - Urban Planning

Kimberly Stoddard Kimberly Stoddard Deer Lodge, Montana Details
Kimberly Stoddard's Convergys Experience October 2009 - December 2011
Job School Psychologist Ed.S., NCSP
Industry Education Management
Experience
Great Divide Education Services   May 2013 - Present
Pocatello School District #25  March 2013 - May 2013
Full time Student  May 2011 - March 2013
Convergys   October 2009 - December 2011
Target  July 2005 - September 2008
Home Depot  2002 - 2005

Skills
Recruiting, Employee Relations, Performance Management, Talent Acquisition, Customer Service, Talent Management, Human Resources, Training, Team Building, Coaching, Applicant Tracking..., Employee Engagement, Hiring, Sourcing, Onboarding, Interviews, Succession Planning, Employee Training, Organizational..., Personnel Management, Leadership Development, HR Policies, Conflict Resolution, Screening, New Hire Orientations, Sales, Customer Retention, Performance Appraisal, Management Development, Internet Recruiting, Curriculum Development, Public Speaking, Higher Education, Teaching, Curriculum Design, Community Outreach, Staff Development, Teacher Training

Education
Idaho State University   2012 — 2014
Educational Specialist (Ed.S.), School Psychology

Idaho State University   2011 — 2012
Master of Education (M.Ed.), School Psychology

Idaho State University   1988 — 1995
Bachelor of Science (BS), Economics

Michael Goldberg Michael Goldberg Lancaster, Pennsylvania Area Details
Michael Goldberg's Convergys Experience January 1998 - December 1999
Job VP Corporate Sales & Marketing
Industry Computer Software
Experience
Awareness Technologies  July 2014 - Present
Learning Sciences International  July 2013 - July 2014
SpectorSoft  October 2002 - July 2013
AT&T Broadband  January 2001 - September 2002
Dell Corporation  January 2000 - December 2001
Convergys   January 1998 - December 1999

Skills
Helping Companies..., Tactical and Strategic..., Process Management, Marketing ROI, SEM, SEO, PPC, B2B Lead Generation, B2C Lead Generation, Banner Ad Management, Email Marketing, Competitive Intelligence, Database Mining, Eloqua, SalesForce Reporting, Web Marketing and Sales..., Sales Department..., Sales Team Management, Helping Clients Succeed, Advertising, Lead Generation, Strategic Planning, Salesforce.com, Online Marketing, CRM, Analysis, Account Management, Sales Management, Google Adwords, E-commerce, Web Analytics, Digital Marketing, Organic Search, Analytics, Social Media Marketing, Landing Page..., Marketing, Demand Generation, Enterprise Software, Sales Enablement, SaaS, Sales Process, Data Mining, Software Industry, B2B, Marketing Automation, Go-to-market Strategy, Leadership, Management, Sales

Education
MEC   2007 — 2007
Landing Page Optimization, Search Marketing

Indian River State College

John B. Gibson, Jr. John B. Gibson, Jr. Rochester, New York Area Details
John B. Gibson, Jr.'s Convergys Experience June 2004 - June 2010
Job Senior Vice President of Service at Paychex
Industry Information Technology and Services
Experience
Paychex  May 2013 - Present
The EXPERTS Bench  March 2012 - Present
AlphaStaff  June 2010 - February 2012
Convergys   June 2004 - June 2010
Convergys   June 2004 - June 2010
EPIX Holding corp   January 2002 - April 2004
EZIAZ  November 1999 - July 2001
AT&T (Ameritech)   April 1989 - November 1999
AT&T (Ameritech)   April 1989 - November 1999

Skills
Executive Management, Customer Experience, Sales Effectiveness, Global Operations, Profit & Loss Management, Strategic Planning, Business Process..., Leadership Development, Team Building, HRO, HR Transformation, HR Consulting, Global HR, Insurance, Mergers, Change Management, Sales Management, Global Delivery, Turnaround, Start-ups, Management Consulting, Client Services, Private Equity, BPO, Operations Management, Talent Management, Business Transformation, Six Sigma, KPI implementation, Sales Operations, Sales Process..., Service Delivery, Customer Service, Outsourcing Management, Health Insurance, Go-to-market Strategy, Human Resources, Strategic Partnerships, Strategy, Business Strategy, P&L Management, SaaS, Salesforce.com, Globalization, Leading..., Innovation, Business Innovation, Business Model..., Early Stage Companies, CRM

Education
Indiana University Bloomington
BA, Economics & Political Science

INSEAD   2005 — 2005
Global Executive Program

Northwestern University - Kellogg School of Management   1996 — 1997
Executive Development Program

Northwestern University - Kellogg School of Management   1997 — 1997
Certificate - Finance for Executives Program

Northwestern University - Kellogg School of Management   1996 — 1996
Certificate - Advanced Negotiations For Executives

Center for Creative Leadership   1996 — 1996
Executive Leadership Experience

Garett Christensen Garett Christensen Pocatello, Idaho Details
Garett Christensen's Convergys Experience October 2012 - May 2013
Job Office Assistant at Idaho State University
Industry Music
Experience
Idaho State University  September 2013 - Present
Convergys   October 2012 - May 2013

Skills
Customer Service, Microsoft Office, Customer Satisfaction, Call Centers, Event Planning, Public Speaking, Microsoft Excel, Microsoft Word

Education
Idaho State University   2012 — 2016

Regina Snape Regina Snape South Jordan, Utah Details
Regina Snape's Convergys Experience September 2013 - March 2015
Job Sales Representative at Convergys
Industry Graphic Design
Experience
Progressive Finance  February 2014 - March 2015
Convergys   September 2013 - March 2015
Partners in Care, Corp.   November 2012 - May 2013
Summit Security Services, Inc.   March 2012 - May 2012

Skills
Graphic Design, html, XML, PowerPoint, Adobe Design Programs, Microsoft Word, Microsoft Excel, Communication, Negotiation, Problem Solving, Medical Terminology, Assertiveness, Flexibility, Technical Documentation, Timely Decision Making, Mac OS, Mac OS X Server, Microsoft Office, Dreamweaver, Illustrator, Photoshop, Windows XP Pro

Education
Independence University   2013 — 2016
Bachelor of Arts (B.A.), Graphic Arts with Information Design Emphasis

The Art Institute of New York City   2009 — 2012
Associate of Arts and Sciences (A.A.S.), Web Design and Interactive Media

Apoorv Aggarwal Apoorv Aggarwal Greater Chicago Area Details
Apoorv Aggarwal's Convergys Experience November 2002 - February 2003
Job Solution Architect (SOA certified)
Industry Information Technology and Services
Experience
PricewaterhouseCoopers  July 2012 - Present
Techdemocracy LLC  December 2010 - July 2012
TechAscendant Inc   November 2006 - December 2010
Radiant Global  October 2005 - November 2006
GECIS  February 2003 - July 2003
Convergys   November 2002 - February 2003

Skills
PL/SQL, Oracle SOA Suite, OBIEE, Oracle Fusion Middleware, Oracle Discoverer, BPEL, Requirements Analysis, Financials, JDeveloper, Data Modeling, EDI, Database Design, Oracle E-Business Suite, Scrum, Agile Methodologies, Oracle, Oracle Applications, Solution Architecture, SOA, Integration, Oracle HR, ERP, Weblogic, WebLogic, Business Process, SDLC

Education
Illinois Institute of Technology   2003 — 2005
Masters, Electrical and Computers

University of Madras   1998 — 2002
BE, Electronics and Communication

Vellore Institute of Technology   1998 — 2002
BE, Electronics and Communication

Ramesh Sahoo Ramesh Sahoo Washington D.C. Metro Area Details
Ramesh Sahoo's Convergys Experience 2001 - 2006
Job Principal at JustOvid Inc.
Industry Information Technology and Services
Experience
Customs and Border Protection  2012 - Present
Just-Ovid Inc   2006 - Present
Tiger Team Consulting   2010 - 2011
Guident Technologies  2008 - 2010
College Board  February 2008 - July 2008
Xtone Networks   2008 - 2008
Sprint-Nextel  2007 - 2008
Freddie Mac  2007 - 2008
Sprint  2007 - 2007
Convergys   2001 - 2006

Skills
SOA, Web Services, Web Development, Enterprise Architecture, Architecture, Consulting, Websphere, EJB, Spring, Java Enterprise Edition, Agile Methodologies, Struts, Weblogic, SDLC, Hibernate, JMS, Data Modeling, Oracle, Requirements Analysis

Education
Indian Institute of Technology, Kharagpur
BTech

Samuel Asamoah Samuel Asamoah Washington D.C. Metro Area Details
Samuel Asamoah's Convergys Experience August 2006 - July 2010
Job Senior Associate Structured Finance at KPMG US
Industry Financial Services
Experience
KPMG US  October 2015 - Present
KPMG US  July 2012 - Present
Virginia Tech  January 2011 - Present
Dominion Enterprises  May 2011 - August 2011
Convergys   August 2006 - July 2010
Idaho State Univeristy   June 2009 - December 2009

Skills
Time Management, Budgets, Microsoft Office, Auditing, Management, Analysis, Microsoft Excel, Teamwork, Leadership, Microsoft Word, Accounting, Event Planning, Finance, Human Resources, Software Documentation, PowerPoint, Access, Financial Analysis, Risk Management

Education
Virginia Polytechnic Institute and State University   2010 — 2012
Masters of Business Adminstration, Finance Concentration

Idaho State University   2006 — 2009
Bachelor, Accounting

Patricia Budd Patricia Budd Cincinnati Area Details
Patricia Budd's Convergys Experience January 1989 - November 2008
Job Retired PeopleSoft Developer
Industry Information Technology and Services
Experience
Retired PeopleSoft Developer   August 2015 - Present
Cincinnati Children's Hospital Medical Center  June 2010 - August 2015
Staffmark  March 2010 - May 2010
Kendle International  January 2009 - February 2010
Convergys   January 1989 - November 2008
PNC Bank  1982 - 1989

Skills
PeopleSoft, Oracle SQL, SQR, PeopleCode, HRIS, ERP, COBOL, SQL, Oracle, PeopleTools, Human Resources, CRM, SDLC, Business Analysis, Personnel Management, PL/SQL, Testing, Requirements Gathering, Management, Crystal Reports, Oracle SQL Developer

Education
University of Delaware   1971 — 1972
BA, History

Indiana University Bloomington   1967 — 1971
History

Ashok Ramachandran Ashok Ramachandran Washington D.C. Metro Area Details
Ashok Ramachandran's Convergys Experience November 2000 - August 2009
Job Agile Project Coordinator at Voice of America
Industry Information Technology and Services
Experience
Voice of America  August 2013 - Present
Hanley Wood  May 2010 - April 2013
Convergys   November 2000 - August 2009
SI International  1999 - 2000
Noblestar Systems  March 1995 - November 1999

Skills
Product Management, Scrum, Program Management, Cloud Computing, Agile Methodologies, SaaS, Software Project..., Solution Architecture, Business Analysis, Vendor Management, SDLC, Requirements Analysis, Software Development, Data Warehousing

Education
Indian Institute of Technology, Madras
M.Tech, Industrial Management

Indian Institute of Technology, Madras
B.Tech, Mechanical Engineering

A.V.C.College
B.Sc, Physics

Rajesh Lakhotia, MBA, PMP Rajesh Lakhotia, MBA, PMP Oklahoma City, Oklahoma Area Details
Rajesh Lakhotia, MBA, PMP's Convergys Experience February 2002 - September 2002
Job RIGIL Corp.
Industry Information Technology and Services
Experience
FAA (RIGIL Corp.)   March 2011 - Present
L-3 Communications  November 2007 - March 2011
Ford Motor Credit Company  October 2002 - November 2007
Convergys   February 2002 - September 2002
Telephony At Work   August 2001 - February 2002
Infogain  2000 - 2001
Tata Consultancy Services  July 1997 - October 1999

Skills
SDLC, Enterprise Architecture, Requirements Analysis, ITIL, Program Management, Solution Architecture, PMP, Resource Management, Integration, Software Project..., IT Management, Project Portfolio..., Agile Project Management, Software Design, Business Analysis, Vendor Management, IT Strategy, Security, Software Development, CMMI, IT Service Management, MS Project, Governance, PMO, Service Delivery, Requirements Gathering

Education
Indian Institute of Science   1995 — 1997
M Tech, Management ( MBA)

Jai Narain Vyas University   1990 — 1994
B Tech, Elecronics and Communications

Fort Sr High school bikaner   1988 — 1990
high school

Joseph Hatton Joseph Hatton Knoxville, Tennessee Details
Joseph Hatton's Convergys Experience August 2001 - December 2004
Job Store Help Desk at Pilot Flying J
Industry Information Technology and Services
Experience
Pilot Flying J  December 2014 - Present
Elavon, Inc.   January 2013 - October 2014
Elavon, Inc.   September 2009 - May 2012
Anderson News  July 2008 - February 2009
Anderson News  March 2006 - July 2008
CVS Caremark Corporation  January 2005 - January 2006
Convergys   August 2001 - December 2004

Skills
Microsoft Office, Customer Service, Outlook Express, Internet Explorer, Visual C++, Visual Basic, HTML, Microsoft Excel, Microsoft Word, Access, Lotus Notes, Mozilla, Windows & Mac operating..., Invoicing, Software Documentation, SQL, Management, Computer Hardware, Technical Support, Customer Support, IT Hardware Support

Education
Idaho State University   2000 — 2003
Computer Science

Skyline High School   1997 — 2000
High School

Alison (Martinez) Hess Alison (Martinez) Hess Cincinnati Area Details
Alison (Martinez) Hess's Convergys Experience January 2011 - September 2012
Job Product Marketing Manager at Vantiv
Industry Information Technology and Services
Experience
Vantiv  September 2012 - Present
Convergys   January 2011 - September 2012
Convergys   May 2010 - January 2011
Convergys   May 2007 - May 2010
Convergys   October 2003 - May 2007
Convergys   January 2003 - October 2003
Convergys   May 2002 - January 2003

Skills
Solution and product..., Branding development, Vendor and project..., Client reference..., Key account marketing, SEO, SEM, Social Media, Print and web content..., Email Marketing, Microsoft Dynamics, Marketing Campaigns, Online Marketing, Marketing Communications, Digital Marketing, Silverpop Engage, Pragmatic Marketing..., Project Management, Account Marketing, Campaigns, Program Management, Lead Generation, Strategy, Market Research, Brand Management, Marketing, Product Marketing, Strategic Planning, CRM

Education
Indiana University - Kelley School of Business   2007 — 2009
MBA, Business Administration

University of Michigan   1998 — 2002
BA, Organizational Studies

Semester at Sea   2001 — 2001
Study Abroad, International Studies

Barrington High School

Kevin P. Hudson Kevin P. Hudson Greater Chicago Area Details
Kevin P. Hudson's Convergys Experience 2008 - May 2013
Job IT SERVICE MANAGEMENT PROFESSIONAL
Industry Information Technology and Services
Experience
Collegis Education  August 2013 - April 2015
Convergys   2008 - May 2013
Servicemaster  2004 - 2008
United Stationers  2004 - 2004
Kaiser Permanente  2002 - 2003
McDonald's  2002 - 2003
Aon  2001 - 2001
AT&T  2000 - 2000
AT&T  1998 - 2000
AT&T  1979 - 1997

Skills
Change Management, Forecasting, Leadership, Cross-functional Team..., Strategy, Outsourcing, Vendor Management, IT Strategy, Accounting, Enterprise Software, Line Management, SDLC, ITIL v3 Foundations..., IT Financial Management, IT Service Management, Shared Services, Service Catalog, IT Relationship..., Financial Planning and..., IT Cost Optimization, Cost Transparency, Budget Process, Project Management, Coaching Staff, Process Improvement, Performance Metrics and..., Activity Based Cost..., Six Sigma Green Belt, Analysis, Management, Six Sigma, Information Technology, PMO, Program Management, Activity Based Costing, ITIL, Business Process...

Education
Kellogg Graduate School of Management, Northwestern University   1980 — 1984
MBA

Illinois Institute of Technology   1975 — 1979
BS, Computer Science

Ty Iwakiri Ty Iwakiri Pocatello, Idaho Details
Ty Iwakiri's Convergys Experience June 2004 - February 2008
Job Assistant Branch Manager ISU Credit Union
Industry Financial Services
Experience
ISU Credit Union  February 2008 - Present
Convergys   June 2004 - February 2008

Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Banking, Strategic Planning, Business Analysis, Risk Management, Project Management, Investments, Microsoft Word, PowerPoint, Change Management, Process Improvement, Management, Accounting, Open Solutions, CUDP Prodigy, Core conversion, Credit Union Mergers

Education
Idaho State University   2002 — 2008
IT/Business Management

Carl Decker Carl Decker Greater Boston Area Details
Carl Decker's Convergys Experience May 2002 - April 2004
Job Account Manager InMed Diagnostic Inc.
Industry Hospital & Health Care
Experience
InMed Diagnostics/ InMed Breast Imaging Center   August 2010 - Present
Liberty Medical Supplies   January 2006 - July 2010
Century Warranty Services   April 2004 - December 2005
Convergys   May 2002 - April 2004

Skills
Cold Calling, Territory, Consultative Selling, Closing Deals, Sales Presentations, Selling, Customer Relations, Client Retention, Customer Service, Sales Process, Solution Selling, Salesforce.com, Direct Sales, Telephone Skills, Complex Sales, Telemarketing, New Business Development, Value Selling, Software Sales, Upselling, Lead Generation, B2B, Client Relationship..., Increasing Revenue, Customer Retention, Executive Reporting, Outstanding Customer..., Advertising Sales, Trade Shows, Fortune 1000, Negotiation, Client Services, Time Management, Sales Compensation, Major Accounts, Closing Skills, Driving Revenue, Market Penetration, Territory Planning, CRM software, Client Development, Sales Coach, Sales Skills Training, Cross Selling, Key Account Development, Lead Management, Value Proposition, National Account..., Sales Operations, CRM

Education
Indian River State College
Associate; H.S. Diploma, program for Business

Raja Hebbar Raja Hebbar Orlando, Florida Area Details
Raja Hebbar's Convergys Experience August 2005 - November 2006
Job Principal & founder, enQuBit Solutions Inc.
Industry Telecommunications
Experience
enQuBit Solutions, Inc.   June 2007 - Present
TMNG Global  2011 - 2011
Convergys   August 2005 - November 2006
Convergys Corporation  December 1999 - August 2005
Convergys   October 1997 - November 1999
Convergys Corporation  July 1993 - September 1997
AT&T Bell Labs & AGS Information Services   April 1986 - May 1992
PSI Data Systems Pvt Ltd   May 1982 - July 1984
PSI Data Systems  1982 - 1984
IDM Pvt. Ltd.   May 1981 - May 1982

Skills
Outsourcing, Cables, Vendor Management, VoIP, Strategy, Program Management, WiFi, Business Intelligence, IP, Broadband, Telecommunications, Marketing, SaaS, Business Development, IT Strategy, Professional Services, Go-to-market Strategy, Management, Competitive Analysis, Leadership, Consulting, Process Improvement, Software Development, Start-ups, Wireless, Product Management, Strategic Partnerships, Mobile Devices, Sales Operations, Cloud Computing, Business Alliances, Pre-sales, Enterprise Software, Solution Architecture

Education
The Ohio State University   1985 — 1986
MS, Computer Science

Indian Institute of Management, Calcutta   1979 — 1981
PGDM (MBA), Business Management

Osmania University   1974 — 1979
B.E., Electronics & Communications Engineering

Anthony Robert Ulrich Anthony Robert Ulrich Greater St. Louis Area Details
Anthony Robert Ulrich's Convergys Experience 1999 - 2000
Job Technical Trainer at Lionbridge
Industry Management Consulting
Experience
Lionbridge  July 2014 - Present
The Sage Group  2010 - July 2014
Wells Fargo  September 2013 - December 2013
TEKsystems  January 2012 - August 2013
Robert Half Management Resources  2011 - 2012
Cape Girardeau Public Schools  2008 - 2011
Net Effects  2003 - 2003
SBC  2000 - 2003
Convergys   1999 - 2000
Net Effects  1998 - 1999

Skills
Needs Analysis, Task Analysis, Cost Benefit Analysis, E-learning, E-learning Development, SAP, Staff Training, ISO standards, Stand Up Training, Employee Training, Program Management, Process Improvement, ISO, Change Management, E-Learning, Instructor-led Training, Business Process, Human Resources, Training, Training Delivery, Leadership, Technical Writing, Project Management, Software Documentation, Visio, Management, Coaching, Instructional Design, Recruiting, Leadership Development, Vendor Management, Performance Management, Team Leadership, Organizational..., Project Planning, Team Building, Cost Benefit, Captivate, Business Process..., Policy, Strategy, Consulting, Interviews, PMO, Technical Training, Employee Relations, Enterprise Software, Process Engineering, SharePoint, Resource Management

Education
Illinois State University   1994 — 1999
Masters, Training

Southeast Missouri State University   1990 — 1993
Bachelors, Engineering and Technology Secondary Education

Andreas Jaeger Andreas Jaeger Pocatello, Idaho Details
Andreas Jaeger's Convergys Experience March 2012 - April 2013
Job VP Operations Trivaeo North America at Trivaeo
Industry Information Technology and Services
Experience
Trivaeo   January 2015 - Present
Senteon   February 2015 - June 2015
ThinkIT™ Labs, LLC   May 2014 - December 2014
Sean Bolding, LLC   January 2014 - April 2014
SpinCUBE   April 2013 - August 2013
Convergys   March 2012 - April 2013
Virtela Technology Services Inc.   June 2010 - August 2012
Virtela Communications  March 2008 - June 2010
Virtela Communications  2008 - 2010
Berlitz  March 2003 - March 2008

Skills
Customer Service, Customer Satisfaction, Customer Support, Customer Experience, Customer Retention, Customer Oriented, Customer Engagement, Customer Insight, Teaching English as a..., French to English, Academic English, German to English, English grammar, Windows, Mac OS, Siebel, Ticketing Systems, Ticketing Software, Ticketing Tools, Xen, VMware, Microsoft Excel, PowerPoint, Microsoft Word, Troubleshooting, Checkpoint, Hardware, Managed Services, Juniper, Telecommunications, Enterprise Software, Networking, Help Desk Support, Network Administration, Firewalls, Vendor Management, Management, Switches, Remote Access, Service Delivery, VPN, Leadership, TCP/IP, Team Leadership, Routers, Cisco Routers, Network Design, MPLS, LAN-WAN, Computer Network...

Education
Roger Williams University   1991 — 1996
BSc, Marine Biology

Casablanca American School   1987 — 1991
International Baccalaureate, Biology

Indiana University Bloomington
na, Biology

Nova Southeastern University
MSc, Marine Biology

Tina (Lynch) Snyder Tina (Lynch) Snyder Laingsburg, Michigan Details
Tina (Lynch) Snyder's Convergys Experience September 1998 - February 2000
Job Administrative Assistant at IT Right
Industry Security and Investigations
Experience
I.T. Right, Inc   November 2010 - March 2013
Bannock County Sheriffs Office  February 2000 - October 2009
Convergys   September 1998 - February 2000

Skills
Training, Windows, QuickBooks, Customer Service, Report Writing, Inventory Control, Web Content, Detention, Self Defense, Weapons Training, Client Billing, Accounts Payable, Criminal Justice

Education
Peace Officer Standards and Training   2002 — 2002
Detention Officer, Law Enforcement

Idaho State University   1998 — 2000
General, Applied Psychology, 4.0

Kevin Hartley Kevin Hartley Alexandria, Virginia Details
Kevin Hartley's Convergys Experience October 2007 - September 2008
Job Tier 3 Support Engineer
Industry Information Technology and Services
Experience
KaiHonua   December 2014 - Present
EliteProspects.com   October 2010 - Present
Leidos  January 2014 - November 2014
CompTIA  June 2014 - August 2014
Kforce  June 2013 - January 2014
BEAT   April 2013 - May 2013
BEPC Consulting  October 2012 - April 2013
ABC Imaging  October 2011 - August 2012
SAIC  October 2008 - September 2011
Convergys   October 2007 - September 2008

Skills
Desktop Support, Printer Support, VNC, Putty, Filezilla, Notepad++, Thunderbird, Mozilla, Gnome, KDE, Chrome, Firefox, Skype, Hardware/Software..., WinZip, Knoppix, Cygwin, GNU, UltraEdit, Remote Support, On-site Support, Telephone Support, Linux Desktop, Debian/Ubuntu, Hardware Support, Desktop Configuration, CAC, Peripherals, Windows, Mac OS X, VMware, REALbasic, VirtualBox, Windows 9x, MS-DOS, Microsoft Windows 98, Microsoft Office Xp, Microsoft Office 2003, Microsoft Office 2007, Symantec Antivirus, Norton Ghost, Netscape, Windows XP Professional, Ping, Linux, Bash, Samba, CUPS, AHLTA, CHCS

Education
Illinois Institute of Technology   2002 — 2004
Computer Science\Aerospace Engineering

Covington Latin   1996 — 2000

Linda (Campbell) Watson Linda (Campbell) Watson Sarasota, Florida Area Details
Linda (Campbell) Watson's Convergys Experience August 2009 - January 2012
Job Sr. New Business Development Consultant at TELUS International
Industry Outsourcing/Offshoring
Experience
TELUS International  October 2014 - Present
marGo.me   June 2014 - Present
The Results Companies  January 2012 - June 2014
Convergys   August 2009 - January 2012
Transcontinental Direct  June 2008 - July 2009
Protocol Integrated Marketing   October 2006 - September 2007
Resolution  2004 - 2006
Cinram  1995 - 2004
Sony DADC  1984 - 1994

Skills
Technical Recruiting, SEM, Call Center, BPO, Outsourcing, Account Management, CRM, Lead Generation, Customer Experience, Business Development, Customer Acquisition, Vendor Management, New Business Development, Customer Retention, Operations Management, Call Centers, Strategic Partnerships, Management, Leadership, Team Building, Solution Selling, Strategy, B2B, Customer Service, Direct Marketing, Sales, Multi-channel Marketing, Sales Operations, Direct Sales, Customer Satisfaction, Program Management, Sales Management, Competitive Analysis, E-commerce, P&L Management, Salesforce.com, Team Management, Cold Calling, SaaS, Analytics, Networking, Start-ups, Relationship Management, Retail, Cross-functional Team..., Process Improvement, Telemarketing, Team Leadership, Performance Management, Business Process...

Education
St. Mary-of-the-Woods College   1986 — 1991
Business

Indiana Business College
Associate, Business

Indiana State University
Business

Nikki Mehta Nikki Mehta San Francisco, California Details
Nikki Mehta's Convergys Experience January 2005 - December 2005
Job Software Development Engineer Test at Prosper
Industry Information Technology and Services
Experience
Prosper Marketplace  March 2014 - Present
Yammer, Inc.   July 2012 - February 2014
Lender Processing Services, Inc. (LPS)   January 2012 - July 2012
Microsoft  January 2006 - January 2012
MindTree Ltd.  June 2006 - October 2006
Convergys   January 2005 - December 2005

Skills
VSS, C#, .NET, Operating Systems, XML, Database Administration, SQL Server, Web Services, SharePoint, Visual Studio, Microsoft SQL Server, Scrum, IIS, Test Automation, Testing

Education
IIT Kanpur   1999 — 2001
Diploma in Computer programming, Diploma in software programming

Magadh University   1996 — 1999
Bachelors in Science Microbiology, Microbiology, General

Joy Kay Hatfield Joy Kay Hatfield Cincinnati Area Details
Joy Kay Hatfield's Convergys Experience August 1992 - August 2008
Job
Industry Information Services
Experience
Convergys   August 1992 - August 2008
Golden Ram Gallery   December 1996 - 2008

Skills
Telecommunications, Strategic Planning, Team Leadership, Program Management, Negotiation, PMP, Vendor Management, Change Management, Strategy, Budgets, Outsourcing, Product Management, Management, CRM, Business Process..., Business Analysis

Education
Indiana University Bloomington
B.S., M.S.

Kurtlon Landvatter Kurtlon Landvatter Boise, Idaho Details
Kurtlon Landvatter's Convergys Experience June 2014 - Present
Job Student at Idaho State University
Industry Information Technology and Services
Experience
Micron Technology  August 2015 - Present
Convergys   June 2014 - Present
Idaho State University  January 2012 - December 2013
NeTel   May 2012 - August 2012

Skills
Windows 7, Windows 8, Windows XP Pro, Windows Server, Linux, Unix, Cisco Networking, Cisco Routing &..., Customer Service, Microsoft Office, Variety Of Software, Typing, Troubleshooting, Windows, Computer Hardware, Cisco Routers, Computer Security, Operating Systems, System Administration, Networking, Programming, Windows XP, Network Security, Visual Basic, Network Administration, OS X

Education
Idaho State University   2012 — 2013
AAS, Information Technology

Jordyn Eckersley Jordyn Eckersley Pocatello, Idaho Details
Jordyn Eckersley's Convergys Experience September 2009 - January 2010
Job Dream it! Plan it! Do it!
Industry Information Services
Experience
Farm Bureau Mutual Insurance Company of Idaho  March 2015 - Present
LadyBug Daycare   June 2013 - Present
ON Semiconductor  January 2015 - March 2015
Seasons of Hope  November 2012 - April 2013
Walmart  February 2010 - December 2010
Convergys   September 2009 - January 2010
Idaho State University Federal Credit Union   June 2007 - August 2009
Wells Fargo  July 2006 - June 2007
Sears, Roebuck and Co.   August 2004 - July 2006
Dairy Queen  July 2002 - August 2004

Skills
Microsoft Excel, Microsoft Office, Customer Service, Management, Microsoft Word, PowerPoint, Supervisory Skills, Cash Management, Cash Register, Cake Decorating, Childcare, Account Management, Java, HTML, 10 Key, Dog Training, Dog Walking, CPR Certified, First Aid, Filing, Digital Photography, Teller Operations, Small Business

Education
Idaho State University   2004 — 2014
Bachelor of Business Administration (BBA), Computer Information Systems

Highland High School   1999 — 2004
High School Diploma, General Studies

Leslie Dance Leslie Dance Pocatello, Idaho Area Details
Leslie Dance's Convergys Experience May 2012 - July 2012
Job
Industry Retail
Experience
Gem State Distributors   October 2012 - Present
Mountain West Research  August 2012 - Present
Convergys   May 2012 - July 2012
Adventure for Kids   January 2011 - January 2012
Teleperformance  February 2010 - August 2010
McDonald's Corporation  July 2008 - October 2009
Honks Dollar   April 2008 - June 2008

Skills
Type 40 wpm, Customer Service, Customer Satisfaction, Childcare, Early Childhood..., Fast Learner, Cashiering, Patience, Team-oriented

Education
Idaho State University   2012 — 2016
Bachelor's, Dental Hygiene

Century High School

Jon Myler Jon Myler Pocatello, Idaho Area Details
Jon Myler's Convergys Experience January 2006 - January 2008
Job Partner at YouTube
Industry Computer Hardware
Experience
YouTube  April 2014 - Present
Joncorp   March 2009 - Present
Joncorp   March 2009 - Present
Lewis & Clark College  2011 - 2012
Convergys   January 2006 - January 2008

Skills
Technical Support, Troubleshooting, Call Centers, Website Development, Web Design, Engineering, Nurses Assistant, YouTube, Bike Racing, Fitness Training

Education
Idaho State University   2006 — 2011
open, computers

Lewis-Clark State College
Web Page, Digital/Multimedia and Information Resources Design

Felicia Wright Felicia Wright Idaho Falls, Idaho Details
Felicia Wright's Convergys Experience 2001 - 2004
Job Executive Director at StevensHenager College
Industry Higher Education
Experience
Stevens-Henager College  June 2009 - Present
Stevens-Henager College  July 2005 - June 2009
Convergys   2001 - 2004
Convergys   2001 - 2004
Convergys   2001 - 2004
Convergys   2001 - 2004
Convergys   2001 - 2004

Skills
Higher Education, Student Affairs, Admissions, Resume Writing, Public Speaking, Career Counseling, Adult Education, Leadership Development, Enrollment Management, Staff Development, Student Financial Aid, Student Development, Academic Administration, Campus, Student Recruiting, Academic Advising

Education
Northwest Nazarene University   2007 — 2009
MBA, Business

Idaho State University   1999 — 2004
Bachelor of Arts, Communications

Cari Banahoski Cari Banahoski Greater San Diego Area Details
Cari Banahoski's Convergys Experience January 2001 - August 2003
Job Academic Counseling Manager at University of Phoenix
Industry Education Management
Experience
University of Phoenix  September 2009 - Present
University of Phoenix  October 2005 - September 2009
University of Phoenix  November 2003 - October 2005
Convergys   January 2001 - August 2003
Convergys Customer Management Group   June 1997 - January 2001

Skills
Higher Education, Staff Development, Leadership Development, Adult Education, Career Counseling, Coaching, Human Resources, Project Management, Training, Research, Public Speaking, Management, Recruiting, Student Counseling, Distance Learning, Student Affairs, Enrollment Management, Leadership, Admissions, Nonprofits, Student Development, Team Building, Retaining Customers, Resume Writing, Student Financial Aid, Software Documentation

Education
University of Phoenix
Master of Science; CA, Counseling - Marriage, Family and Child Therapy

University of Phoenix
Master of Arts, Organizational Management

Illinois State University   1992 — 1996
Bachelor of Science, Political Science

Marsha (Ebanks) Williams Marsha (Ebanks) Williams Orlando, Florida Details
Marsha (Ebanks) Williams's Convergys Experience August 2010 - May 2011
Job Executive Assistant at New Destiny Christian Center
Industry Professional Training & Coaching
Experience
New Destiny Christian Center  March 2014 - Present
Emme Banx Small Business Consulting   January 2013 - Present
Health Care Support Staffing  December 2012 - June 2013
Florida Hospital  May 2011 - December 2012
Florida Hospital  May 2011 - June 2012
FEMA  September 2004 - November 2011
Convergys   August 2010 - May 2011
Convergys   August 2010 - April 2011
FEMA  2005 - 2011
FEMA  September 2004 - January 2007

Skills
Customer Service, Training, Customer Satisfaction, Call Center, Problem Solving, Recruiting, Software Documentation, Analysis, Coaching, Supervisory Skills, Microsoft Office, Outlook, Public Speaking, Microsoft Excel, Data Entry, Community Outreach, Microsoft Word, Healthcare, Nonprofits, Leadership, Government, Project Planning, Leadership Development, Team Building, Policy, Strategic Planning, Event Planning, Interviews, Management, Social Networking

Education
University of Phoenix   2013 — 2014
Bachelor's degree, Business Administration and Management, General

Indian River State College   2009 — 2012
AS, Business Management

Indian River State College   2007 — 2009
BA, Organizational Management

Indian River State College   1999 — 2001
AS, Business Management

Indian River State College   1997 — 1999
A.S, Business Management/Adminstration

Tina (Roden) Cornwell Tina (Roden) Cornwell Cincinnati Area Details
Tina (Roden) Cornwell's Convergys Experience June 1996 - December 2008
Job Accounting Supervisor at Fifth Third Bank
Industry Accounting
Experience
Fifth Third Bank  May 2015 - Present
Renewal by Andersen  August 2013 - October 2014
Midwest Presort Service   November 2012 - August 2013
Convergys   June 1996 - December 2008

Education
Indiana University Bloomington   1992 — 1996
BS, Accounting and Computer Information Systems

Seth Lounsbury Seth Lounsbury Pocatello, Idaho Area Details
Seth Lounsbury's Convergys Experience September 1999 - September 2008
Job Campaign Manager Eileen Napolitano for LD 13 at Nassau County Democratic Committee
Industry Political Organization
Experience
Nassau County Democratic Committee  2015 - Present
SR Lounsbury Consulting   May 2011 - Present
Stallings for Idaho   May 2014 - November 2014
Suffolk County Democratic Committee  August 2013 - November 2013
Idaho Democratic Party  August 2012 - November 2012
Convergys   September 1999 - September 2008

Skills
Customer Relations, Customer Service, Team Building, Nonprofits, Call Centers, Coaching, Community Outreach, Strategic Planning, Team Leadership, Analysis, Leadership Development, Selling, Higher Education, Media Relations, Data Analysis, Training, Business Strategy, Community Development, Retail, Small Business, Policy, Volunteer Management, Policy Analysis, Politics, Political Campaigns, Volunteering, Public Policy, Community Organizing, Grassroots Organizing, Project Management, Government, Public Speaking, Public Relations, Political Consulting, Political Management, Political Strategy

Education
The George Washington University   2015 — 2017
Master's Political Management (MPM)

Idaho State University   1995 — 2009
BS

Michael McNeal Michael McNeal Portland, Oregon Area Details
Michael McNeal's Convergys Experience November 1999 - February 2003
Job Travel / Mediation Officer at Seterus, Inc
Industry Banking
Experience
Seterus, Inc  Asset Manager & Loss Mit OfficerWilshire Credit CorporationFebruary 2006 - March 2010
NACS  February 2003 - January 2006
Convergys   November 1999 - February 2003

Education
Idaho State University   2000 — 2001
Generals

Jaime Fisher Jaime Fisher Pocatello, Idaho Details
Jaime Fisher's Convergys Experience June 2010 - September 2011
Job Owner/Operator at The Ultimate Shine Auto Detailing
Industry Automotive
Experience
Idaho State University  September 2012 - Present
The Ultimate Shine Auto Detailing   October 2011 - Present
Caring Hearts Home Care  August 2011 - September 2012
Convergys   June 2010 - September 2011

Skills
Customer Service, Technical Support, Leadership, Time Management, Public Speaking, Troubleshooting, Data Entry, Research, Event Planning, Customer Satisfaction, Marketing, Strategic Planning, Teaching, Process Improvement, Project Management, Team Building, Operations Management, Retail, Sales Management, Negotiation, Inventory Management, Sales

Education
Idaho State University   2012 — 2017

Idaho State University   2013 — 2015

Kent Selders Kent Selders Pocatello, Idaho Details
Kent Selders's Convergys Experience August 2014 - January 2015
Job FAB Operator at ON Semiconductor
Industry Biotechnology
Experience
ON Semiconductor  January 2015 - Present
Convergys   August 2014 - January 2015
Lithia Auto Stores  May 2014 - August 2014
Idaho State University  August 2011 - May 2014
Idaho State University  August 2007 - February 2014

Skills
Leadership, Biochemistry, Team Leadership, Troubleshooting, Customer Service, Customer Satisfaction, Coaching, Research, Sales, Chemistry, Biology, Microsoft Excel, Microsoft Word, PowerPoint

Education
Idaho State University   2006 — 2013
"BS", Biochemistry

Swapna Vardhineni Swapna Vardhineni Dallas/Fort Worth Area Details
Swapna Vardhineni's Convergys Experience January 2009 - June 2011
Job Senior Project Management Professional
Industry Information Technology and Services
Experience
ASAP Solutions Group, LLC  June 2014 - Present
IBM  June 2011 - March 2014
Convergys   January 2009 - June 2011
Convergys   April 2007 - December 2008
Convergys   April 2006 - March 2007
Qwest  March 1999 - March 2005
Qwest  July 1997 - March 1999

Skills
Global Delivery, Software Project..., Requirements Analysis, Solution Architecture, Pre-sales, PMP, Business Process..., IT Management, SDLC, Resource Management, Management

Education
Indian School of Business   2005 — 2006
Post Graduate Program in Business Administration, IT and Operations Management, Analytical Finance

S.R.K.R Engineering College, Andhra University   1992 — 1996
B.E, Electronics and Communications Engineering

St. Ann's College for Women, Hyderabad, India   1990 — 1992

St. Anthony's High School, Hyderabad, India   1980 — 1990

Davida Gable, MBA/CPA Davida Gable, MBA/CPA Cincinnati Area Details
Davida Gable, MBA/CPA's Convergys Experience January 1997 - July 2003
Job Corporate Finance in Challenging Competitive Environments
Industry Financial Services
Experience
AK Steel Corporation  May 2013 - Present
PowerNet  October 2009 - April 2011
Convergys   January 1997 - July 2003
Quaker Oats  September 1993 - August 1996
Deloitte  1989 - 1993

Skills
Mergers, Financial Reporting, Forecasting, Valuation, Financial Analysis, Strategic Planning, Financial Planning, Accounting, Budgeting, Process Improvement, Business Planning, SOX, Due Diligence, Business Strategy, Financial Management, SEC reporting, Financial Modeling, Business Valuation, Enterprise Valuation, Valuation Modeling, Cash Flow Forecasting, Business Acquisition, Cash Flow, Consolidated Financial..., Consolidated Reporting, Discontinued Operations, Turnaround Experience, Turnaround Strategy, Angel Investing, IPO, Budgets, Mergers & Acquisitions, SEC filings, Strategy, Start-ups, Executive Management, Auditing, Leadership, Strategic Financial..., Managerial Finance, Finance, Corporate Finance, Management, Analysis

Education
Northwestern University - Kellogg School of Management   1993 — 1996
MBA

Indiana University Bloomington   1985 — 1989
BS

Bryan Nielson Bryan Nielson Lehi, Utah Details
Bryan Nielson's Convergys Experience 1997 - 1999
Job Looking for next opportunity
Industry Computer Software
Experience
Workfront  January 2014 - Present
Workfront  2012 - 2014
Workfront  2011 - 2012
Microsoft  2005 - 2011
Synchrony (acquired by divine, Blue Road, Cincom Systems)   2000 - 2005
Cincinnati Bell Wireless  1999 - 2000
Convergys   1997 - 1999

Skills
Executive Management, Business Strategy, Strategic Leadership, Go-to-market Strategy, B2B Marketing Strategy, SaaS, Enterprise Software, Product Leadership, Product Management, Product Marketing, Digital Marketing, B2B Marketing, CRM, Sales Enablement, Marketing Communications, Market Research, Positioning, Messaging, Golf, Business Development, Marketing Strategy, Cloud Computing, Strategic Partnerships, Demand Generation, B2B, Leadership, Lead Generation, Program Management, Product Development, Marketing, Strategy, Direct Marketing, Management, Multi-channel Marketing

Education
Indiana University Bloomington

University of Cincinnati
Bachelor of Arts (BA), Mass Communication/Media Studies

Josh Essinger Josh Essinger Boise, Idaho Area Details
Josh Essinger's Convergys Experience January 2009 - August 2015
Job Program Coach at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel  August 2015 - Present
Convergys   January 2009 - August 2015
Chartwells (Higher Education Division)   September 2001 - December 2008
Chartwells  August 2001 - October 2008

Skills
Leadership, Management, Social Media, Training, Customer Service, Customer Satisfaction, Retail, Menu Development, Public Speaking, Team Management

Education
Idaho State University   1999 — 2002
Unfinished, Computer Science

Brian Blazer Brian Blazer Cincinnati Area Details
Brian Blazer's Convergys Experience July 1997 - March 2000
Job Neuromodulation Sales Representative at Medtronic
Industry Pharmaceuticals
Experience
Medtronic  March 2011 - Present
Sanofi-aventis pharmaceuticals  January 2003 - March 2011
Rapidigm Inc  July 2001 - December 2002
Barrywehmiller.com   March 2000 - May 2001
Convergys   July 1997 - March 2000

Education
Indiana University - Kelley School of Business   1993 — 1997
Business, Computer Information Systems.

Stacy Farrell Stacy Farrell Greater Chicago Area Details
Stacy Farrell's Convergys Experience 2002 - 2005
Job Director, Market Readiness at Salesforce
Industry Computer Software
Experience
Salesforce  February 2015 - Present
Salesforce.com  July 2013 - January 2015
Salesforce.com  September 2011 - June 2013
Salesforce.com  December 2008 - October 2011
Endeca Technologies, Inc.   July 2006 - December 2008
Vendavo  January 2006 - June 2006
Convergys   2002 - 2005
Clarify  July 1998 - December 2001
Parametric Technology Corporation (PTC)   1996 - 1998
Arrow International  1992 - 1996

Skills
Professional Services, Salesforce.com, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Direct Sales, Analytics, Account Management, Business Intelligence, Business Alliances, CRM, Demand Generation, Lead Generation, Marketing Automation, PaaS, Sales, Sales Enablement, Sales Management, Sales Process, Selling, Software Industry, Strategy, Go-to-market Strategy

Education
Indiana University Bloomington   1985 — 1989
Bachelor of Science, Accounting

Nisha (Desai) Marwick Nisha (Desai) Marwick Greater Boston Area Details
Nisha (Desai) Marwick's Convergys Experience November 2004 - November 2005
Job Sr Business Analyst at Mueller Systems
Industry Information Technology and Services
Experience
Mueller Systems  April 2013 - Present
HCL AXON  February 2006 - March 2013
Convergys   November 2004 - November 2005
Entergy  September 2002 - November 2004

Skills
Business Analysis, Business Process, Integration, SAP, CRM, Testing, Management, Data Migration, Strategy, Business Objects, SAP R/3, ERP, SD, Business Process..., SAP CRM, SAP MM, ITIL, Business Transformation, Training, Business Requirements, SAP ERP, SAP Implementation, Business Process Design, IDOC, ECC

Education
Indiana University - Kelley School of Business   1998 — 2002
BBS, Finance

Abhishek Bhor Abhishek Bhor Jacksonville, Florida Area Details
Abhishek Bhor's Convergys Experience October 2009 - Present
Job Interaction Designer at Convergys
Industry Computer Software
Experience
Convergys   October 2009 - Present
Texas Center for Applied Technology  July 2005 - September 2009
Office of Graduate Studies   2003 - 2005
COSTFORD   1998 - 2000

Skills
Prototyping, Information Architecture, User Experience, Interaction Design, Information Design, User Interface Design, Product Design, Product Strategy, CSS, Usability Testing, HTML, User-centered Design, Heuristic Evaluation, Wire Framing, Experience Design, Photoshop, User Interface, SEO, Task Analysis, Web Design, Visio, Graphic Design, Business Analysis, Human-computer..., Usability Design, Web 2.0, CMS, Research Design, Analytics, Web Applications, Requirements Analysis, Content Management, Customer Experience, Mobile, Software Design, User Experience Design, Visual Design, Usability Engineering, Mobile Applications, Wireframes

Education
Texas A&M University   2001 — 2004
M. Arch, Architecture

Indian Institute of Technology, Roorkee   1993 — 1998
B. Arch, Architecture

Pete Cary Pete Cary Cincinnati Area Details
Pete Cary's Convergys Experience May 2013 - February 2014
Job Insurance Agent at Paycor
Industry Insurance
Experience
Paycor  February 2014 - Present
Convergys   May 2013 - February 2014

Skills
Customer Service, Social Media, Time Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Stata, Leadership, Motivation, Collaboration, Preparation, Can Do Approach, Team Building, Event Planning, Team Leadership, Teamwork, Public Speaking, Access, Marketing

Education
Illinois State University   2008 — 2012
Economics, Economics and Business Administration

Kelli Hawkins Kelli Hawkins Vernal, Utah Details
Kelli Hawkins's Convergys Experience August 2010 - June 2011
Job Bank Teller at Mountain America Credit Union
Industry
Experience
Mountain America Credit Union  April 2015 - Present
Mountain America Credit Union  April 2015 - Present
Convergys   August 2010 - June 2011
Hollywood Video  June 2009 - August 2010
The Malt Shoppe   June 2007 - August 2008

Skills
Customer Service, Invoicing, Management, Customer Satisfaction, Leadership, Team Leadership, Training, Team Building, Outlook, Call Centers

Education
Independence University   2013 — 2016
Business, 4.0

Andrew Gander Andrew Gander Raleigh-Durham, North Carolina Area Details
Andrew Gander's Convergys Experience September 2007 - Present
Job Senior Manager Global Procurement
Industry Information Technology and Services
Experience
Convergys   September 2007 - Present
Avon Products  July 2004 - August 2007

Skills
Vendor Management, Supply Chain Management, Supply Chain, Management, Contract Negotiation, Telecommunications, Procurement, Negotiation, Integration, Supply Management, Risk Management, Wireless, Process Improvement, Outsourcing, Business Analysis, Operations Management, Project Management, Professional Services, Business Process, Logistics, Strategic Planning, Business Process..., Strategy, Team Leadership, Change Management, Team Building, Microsoft Excel, Data Analysis, PeopleSoft, Budgets, Project Planning, Sourcing, Time Management, Cross-functional Team..., Forecasting, Competitive Analysis

Education
University of Cincinnati College of Business   2003 — 2004
MBA, Marketing, Finance

Indiana University Bloomington   1994 — 1998
BS, Marketing

Seshu Vavilikolanu Seshu Vavilikolanu Austin, Texas Area Details
Seshu Vavilikolanu's Convergys Experience 1999 - 2001
Job BigData Leader at Sprinklr Inc.
Industry Computer Software
Experience
Sprinklr  December 2013 - Present
Rackspace Hosting  November 2010 - December 2013
Intel Corp.  2001 - November 2010
Convergys   1999 - 2001
Tata Consultancy Services  1994 - 1999

Skills
Hadoop, Cloud Computing, Agile Methodologies, Big Data, REST, SOA, Distributed Systems, Analytics, Java, C++, Web Services, SOAP, Scrum, SaaS, Architecture, Scalability, Data Mining, Machine Learning, J2EE, HBase, Hive, Sqoop, Flume, MapReduce, Spring, Hibernate, OpenStack, Varnish Cache, OOA/D, Linux, Virtualization, Groovy, Grails, Java Enterprise Edition

Education
The University of Texas at Austin
M.S.

Indian Statistical Institute
M.Tech.

University of Hyderabad
M.S

Adam Domerchie Adam Domerchie Greater Chicago Area Details
Adam Domerchie's Convergys Experience May 2000 - September 2004
Job deputy sheriff
Industry Law Enforcement
Experience
Lake County Sheriff's Office  February 2012 - Present
VIllage of Round Lake   September 2004 - February 2012
Convergys   May 2000 - September 2004

Education
Illinois State University   1996 — 2000

Western Washington University   1998 — 1999

Warren Township High School   1992 — 1996

Erik Pasnak Erik Pasnak Greater Philadelphia Area Details
Erik Pasnak's Convergys Experience November 2010 - 2011
Job Customer Experience Strategist
Industry Telecommunications
Experience
Interactions LLC  August 2015 - Present
Avaya  February 2015 - July 2015
Genesys  April 2014 - January 2015
Genesys  September 2011 - April 2014
Convergys   November 2010 - 2011
Aspect Software  February 2000 - November 2010
Eaton Corporation  April 1991 - February 2000

Skills
MCTS, Contact Centers, VoIP, Microsoft Certified..., Call Logging, CTI, IVR, ACD, Unified Communications, Microsoft Technologies, Enterprise Software, Telephony, Avaya, CRM, Call Center, Call Centers, Channel Partners, Call Routing, Cisco Call Manager, Cisco Technologies, Cloud Computing, Customer Experience, Data Center, Genesys, Go-to-market Strategy, Hosted Services, IP, IP PBX, Inbound Marketing, Integration, Managed Services, Lync, Mobile Devices, Pre-sales, Professional Services, RFP, Routing, SIP, SIP Trunking, SaaS, Sales Engineering, Salesforce.com, Solution Architecture, Solution Selling, Speech Recognition, Switches, System Deployment, TCP/IP, Telecommunications, Unified Messaging

Education
University of South Florida   1986 — 1991
BSEE

Indian River Community College

Janardhan Ketepalle, PMP Janardhan Ketepalle, PMP Jacksonville, Florida Area Details
Janardhan Ketepalle, PMP's Convergys Experience August 2007 - May 2010
Job Technical Service Lead at NGA Human Resources
Industry Information Technology and Services
Experience
NGA Human Resources  April 2013 - Present
NGA Human Resources  April 2011 - March 2013
NGA Human Resources  June 2010 - March 2011
Convergys   August 2007 - May 2010
Convergys   April 2006 - August 2007
CitiStreet  June 2002 - April 2006
CGI  February 1999 - June 2002
Tata Consultancy Services  March 1995 - February 1999

Skills
Vendor Management, PeopleSoft, SDLC, Functional Analysis, Requirements Analysis, Business Analysis, Business Process..., Software Project..., Program Management, Business Process, Outsourcing, Integration, Process Improvement, Visio, Business Process..., PMP, Enterprise Architecture, Solution Architecture, Management, Disaster Recovery, IT Strategy, Project Management, IT Management, Change Management, ERP, Data Center, Leadership, Project Delivery, Project Portfolio..., IT Service Management, PMO, Business Transformation, Requirements Gathering, Governance, Service Delivery, ITIL, Information Technology, Pre-sales, Software Development, Quality Assurance, SharePoint, Resource Management, Systems Analysis, Offshoring, Global Delivery, Data Migration, Business Requirements, Business Process Design

Education
Indian Institute of Technology, Kharagpur   1993 — 1995
M Tech, Transportation Engineering

Jawaharlal Nehru Technological University   1989 — 1993
B. Tech, Civil Enginieering

Jagan Banda Jagan Banda Cincinnati Area Details
Jagan Banda's Convergys Experience September 2002 - October 2007
Job DB2/Oracle DBA at The Cincinnati Insurance Companies
Industry Information Technology and Services
Experience
The Cincinnati Insurance Companies  January 2013 - Present
MedPlus  April 2008 - January 2013
dbaDIRECT  2007 - 2008
Convergys   September 2002 - October 2007
eMIS  July 2000 - July 2002

Skills
SDLC, Unix, Software Development, Data Warehousing, Oracle, SQL, Software Project..., Database Design, PL/SQL, Requirements Analysis, Performance Tuning, Databases, DB2, Data Modeling, Database Administration, Enterprise Architecture, Linux, Solaris

Education
Indian Institute of Technology, Bombay   1989 — 1991
M.Tech., Structural Engineering

National Institute of Technology Warangal   1984 — 1988
B.Tech., Civil Engineering

Jake Wallgren Jake Wallgren Indianapolis, Indiana Area Details
Jake Wallgren's Convergys Experience April 2007 - May 2008
Job SteelBids, Inc
Industry Internet
Experience
SteelBids, Inc.   September 2013 - Present
Nucor Corporation  May 2008 - September 2013
Convergys   April 2007 - May 2008
Gap Inc.  January 2004 - April 2007
Jeld-Wen  June 2001 - December 2003

Skills
Forecasting, Process Improvement, Financial Analysis, SAP, Capital Budgeting, Budgets, Financial Modeling, Auditing, Financial Reporting, Analysis, Microsoft Excel, Access, Business Planning

Education
Illinois State University
B.S., Industrial Technology

University High School

Kenneth Cramer Kenneth Cramer Pocatello, Idaho Area Details
Kenneth Cramer's Convergys Experience September 2012 - May 2014
Job Delivery Driver at Pizza Hut
Industry Information Technology and Services
Experience
Pizza Hut  September 2014 - Present
Cramer Imaging   October 2010 - Present
Self employed  April 2010 - Present
Convergys   September 2012 - May 2014
Convergys   May 2012 - September 2012
Convergys   November 2011 - May 2012
School District #25  November 2010 - December 2011
Idaho State University  November 2000 - April 2010
Idaho State University  September 2000 - January 2008
Idaho State University  June 1998 - September 2000

Skills
Troubleshooting, Technical Support, Call Centers, Leadership, Computer Technology, Childcare, Youth Leadership, Software Documentation, Networking, Customer Service, Professional Phone..., Special needs, Windows Server, Data Center, Servers, Web Design, Web Development

Education
Independence University   2014 — 2015
Master of Business Administration (M.B.A.), Emphasis in Entrepreneurship

Stevens-Henager College   2011 — 2014
Bachelor's Degree, Programming Emphasis Computer Science program, Summa Cum Laude

Idaho State University   1992 — 2002
Computer Science

Pocatello High School   1989 — 1992
High School Diploma, High School

Mike Nessler Mike Nessler Jacksonville, Florida Area Details
Mike Nessler's Convergys Experience January 1998 - December 2004
Job Executive Vice President at InterCall
Industry Telecommunications
Experience
InterCall  January 2012 - Present
InterCall  January 2007 - February 2012
Fujitsu Consulting  January 2006 - December 2006
Convergys   January 1998 - December 2004
AT&T American Transtech  1993 - 1998
AT&T  1984 - 1990

Skills
Strategy, CRM, Telecommunications, Outsourcing, Business Development, Management, Leadership, Product Marketing, Unified Communications, Partner Management, Business Strategy, Executive Management, Call Centers, Process Improvement, Data Center, Sales, Strategic Partnerships, Mobile Devices, BPO, SaaS, Go-to-market Strategy, Strategic Planning, Video Conferencing, Operations Management, Solution Selling, Project Planning, Lead Generation, Customer Service, Vendor Management, Integrated Marketing, Start-ups, Managed Services, Cloud Computing, Software Development, Sales Process, Channel Partners, Selling, Professional Services, Customer Experience, VoIP, Integration, Account Management, Product Management, Cross-functional Team..., Enterprise Software, Competitive Analysis, Sales Operations, Call Center, Direct Sales, Customer Retention

Education
Indiana University - Kelley School of Business   1993 — 1993

University of Massachusetts Dartmouth   1977 — 1981
Bachelor of Science

Steve Merrell Steve Merrell Pocatello, Idaho Area Details
Steve Merrell's Convergys Experience 2009 - January 2014
Job Instructional Designer at Liberty Mutual Insurance
Industry Outsourcing/Offshoring
Experience
Liberty Mutual Insurance  July 2014 - Present
Army National Guard  2009 - Present
Convergys   2009 - January 2014
Convergys   2005 - 2009
Convergys   2001 - 2005

Skills
Blended Learning, Performance Consulting, Needs Analysis, Leadership Development, Instructional Design, Captivate, Learning Management, E-Learning, Employee Training, Training, Staff Development, Change Management, Instructor-led Training, Team Leadership, Learning Management..., ADDIE

Education
Idaho State University   1991 — 1995
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Patrick Seymour Patrick Seymour Greater Atlanta Area Details
Patrick Seymour's Convergys Experience October 2004 - May 2005
Job Account Manager at Atlanta Compressor, LLC
Industry Accounting
Experience
Atlanta Compressor, LLC   September 2014 - Present
Horizon Software International, LLC.   April 2012 - August 2014
DataScan Field Services  August 2008 - February 2012
DataScan Field Services  September 2006 - August 2008
Auction123  January 2006 - September 2006
Trucking Group Leasing   May 2005 - January 2006
Convergys   October 2004 - May 2005
Tony V's Sunrooms and Spas   June 2004 - August 2004
Domestic Uniform Rental  January 2004 - May 2004
Panera Bread  2001 - 2004

Skills
Process Improvement, Customer Satisfaction, Team Building, Quality Assurance, Operations Management, Inventory Management, Team Leadership, Leadership, Customer Service, Budgets, SDLC, Strategic Planning, Purchasing, Auditing, Business Analysis, Business Development, New Business Development, Vendor Management, Management, Software Documentation, Customer Retention, Training, Six Sigma, Automotive, Continuous Improvement, CRM, Project Management, Product Management, Program Management, Sales Operations, Negotiation, Cross-functional Team..., Forecasting, Product Development, Sales, Project Planning, Account Management, Manufacturing, Performance Management, Sales Management, Testing, Competitive Analysis, Requirements Analysis, Visio, Marketing, Retail, Microsoft Office, Pricing, Coaching, Sales Process

Education
Indiana University Bloomington   1995 — 1996
Business, Management, Marketing, and Related Support Services

Chris Toomey Chris Toomey Greater Chicago Area Details
Chris Toomey's Convergys Experience 1986 - 2000
Job Mgr at Blue Cross Blue Shield
Industry Hospital & Health Care
Experience
Blue Cross Blue Shield  January 2005 - Present
Idea Integration  2000 - 2002
CBIS  1986 - 2000
Convergys   1986 - 2000
Cincinnati Bell Information Systems  1986 - 2000
Cincinnati Bell  1986 - 1999

Skills
IT Management, Software Development, Infrastructure Planning, Requirements Analysis, Business Analysis, SDLC, Iterative, Integration, Change Management, Program Management, Disaster Recovery, Database Management, Business Intelligence

Education
Illinois State University   1982 — 1986
Bachelor of Science (BS), Computer Science

Judyth Bramwell Judyth Bramwell Greater Seattle Area Details
Judyth Bramwell's Convergys Experience April 2000 - November 2007
Job Instructional Designer
Industry Education Management
Experience
Intrepid Learning Solutions  January 2008 - Present
Convergys   April 2000 - November 2007

Education
Utah State University   1997 — 1998
MS, Instructional Design

Idaho State University   1987 — 1990
BA, Mass Communications/Business Administration

Blackfoot High School   1965 — 1968
High School

Susan Ebert Susan Ebert Greater Chicago Area Details
Susan Ebert's Convergys Experience August 1991 - March 2007
Job Associate at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase  June 2008 - Present
Northern Illinois University  April 2007 - June 2008
Convergys   August 1991 - March 2007

Education
Illinois State University

Gina Massa Gina Massa Cincinnati Area Details
Gina Massa's Convergys Experience 1994 - Present
Job Senior Director at Convergys
Industry Market Research
Experience
Convergys   1994 - Present
RJR Nabisco  1992 - 1994

Skills
CRM, Customer Experience, Vendor Management, Outsourcing, BPO, Market Research, Call Center, Strategy, Team Management, Business Process..., Cross-functional Team..., Program Management, Analytics, Management, Call Centers, Process Improvement

Education
Indiana University - Kelley School of Business
B.S., Business - Marketing

Shilpa Lingala Shilpa Lingala Greater Boston Area Details
Shilpa Lingala's Convergys Experience May 2004 - December 2004
Job SAP HR Consultant
Industry Computer Software
Experience
Bank of America  January 2013 - Present
Weill Cornell Medical College  February 2010 - October 2012
MedImmune  September 2008 - June 2009
ExxonMobil  February 2008 - July 2008
Inland Empire Utilities Agency  July 2007 - January 2008
Eastman Kodak  May 2005 - June 2007
Bexar County  December 2004 - April 2005
Convergys   May 2004 - December 2004
Starbucks  May 2003 - August 2003

Skills
SAP HR, Business Analysis, Human Resources, ABAP, HRIS, SAP Implementation, SAP Portal, SAP Solutions, ESS, SAP, Payroll

Education
Illinois Institute of Technology   2001 — 2003
Master's Degree, Computer Science

Sir M. Visvesvaraya Institute of Technology   1996 — 2000
Bachelor's Degree, Electrical and Electronics Engineering

Huimin (Minnie) FU Huimin (Minnie) FU Cincinnati Area Details
Huimin (Minnie) FU's Convergys Experience May 2007 - September 2008
Job System Analyst at American Modern Insurance Group
Industry Information Technology and Services
Experience
American Modern Insurance Group  March 2013 - Present
Hill-Rom  January 2013 - Present
PCCW Solutions   November 2011 - April 2012
Cathay Pacific Airways  November 2008 - June 2011
Cathay Pacific Airways  November 2008 - June 2011
Convergys   May 2007 - September 2008
Convergys Corporation  May 2007 - September 2008
VENSOFT INC  2007 - 2008
Wells Fargo & Co  May 2006 - May 2007
AwareToys, Inc   November 2005 - May 2006

Skills
Business Intelligence, Requirements Analysis, Data Warehousing, SDLC, ETL, Business Analysis, PL/SQL, Oracle, Data Modeling, Cognos, Visio, Business Objects

Education
Illinois Institute of Technology   2004 — 2006
Master of Science, Marketing Communication

Illinois Institute of Technology-Stuart Graduate School of Business   2004 — 2006
Master of Science, Marketing Communication

South China University of Technology   1999 — 2003
Bachelor of Science, Electrical Engineering

Ashwini Pujari Ashwini Pujari Indianapolis, Indiana Area Details
Ashwini Pujari's Convergys Experience August 2003 - October 2004
Job Talent Acquisition Systems Coordinator at Interactive Intelligence
Industry Human Resources
Experience
Interactive Intelligence  May 2015 - Present
Anchor Point Technology Resources  March 2014 - May 2015
Hewlett-Packard  October 2004 - March 2006
Convergys   August 2003 - October 2004

Skills
Team Management, Business Development, Management, Service Delivery, Project Management, Requirements Analysis, Customer Service, Technical Support, Human Resource..., Training and development, Needs Analysis, Business Analysis, SDLC, ITIL, SQL, Global HR Leadership, Education, Educational Technology, Educational Leadership, Vendor Management, Training, Networking, CRM, Information Technology, Software Project..., Process Improvement

Education
Indiana State University   2013 — 2015
Master of Science (M.S.), Human Resources Development

ICFAI Hyderabad, India   2006 — 2007
Diploma in Business Management, Business Management

Karnatak University   2000 — 2003
Bachelor Of Computer Applications, Computer Applications

Tim Schuler Tim Schuler Indianapolis, Indiana Area Details
Tim Schuler's Convergys Experience 2011 - 2014
Job Sr. Coordinator at Covergys
Industry Market Research
Experience
Convergys   2011 - 2014
MRops, Inc.   September 2010 - August 2011
Synovate  2005 - 2010
Walker Information  1995 - 2005

Skills
Quantitative Research, Market Research, Marketing Research, Customer Insight, Focus Groups, Qualitative Research, SPSS, Data Collection, Data Analysis, Segmentation, Advertising Research, Survey Design, Primary Research, Consumer Behaviour, Questionnaire Design, Competitive Intelligence, Online Research, SAS, Analytics, Confirmit, Market Analysis, Business Insights, Database Design, Databases

Education
Indiana University Bloomington   1984 — 1987

Jennifer J. Davis Jennifer J. Davis Cincinnati Area Details
Jennifer J. Davis's Convergys Experience June 1998 - May 2000
Job Founder, Beaded Hope
Industry Nonprofit Organization Management
Experience
Beaded Hope   November 2005 - Present
Jennifer's Designs   May 2004 - December 2009
Convergys   June 1998 - May 2000
Convergys   October 1988 - May 2000
Convergys   November 1997 - May 1998
Convergys   September 1996 - November 1997
Convergys   December 1994 - September 1996
Convergys   November 1992 - December 1994
Covergys  May 1991 - November 1992
Cincinnati Bell Telephone  October 1988 - May 1991

Skills
Non-profits, Strategic Planning, Marketing Communications, Microsoft Excel, Change Management, New Business Development, Marketing, Nonprofits, Strategic Partnerships

Education
Xavier University   1990 — 1993
MBA, Business Administration

Indiana University Bloomington   1983 — 1987
BS, Decision Sciences

Dennis Taffe Dennis Taffe Cincinnati Area Details
Dennis Taffe's Convergys Experience 2004 - 2008
Job Solaris Energy
Industry Renewables & Environment
Experience
Solaris Energy, LLC   August 2012 - Present
Versatex   October 2011 - June 2012
PPM Technologies Inc   2008 - 2010
Convergys   2004 - 2008
Convergys   2004 - 2005
Cetacean Networks  2000 - 2004
ADC  1998 - 2000
AT&T  1994 - 1998

Skills
Mergers, Strategic Planning, Start-ups, Business Development, Business Strategy, Business Planning, Telecommunications, Acquisition Integration, Program Management, Process Improvement, Strategic Partnerships, Forecasting, Financial Modeling, Product Management, Operations Management, Cross-functional Team..., Corporate Development, Strategy, Competitive Analysis, Management Consulting, Leadership, Mergers & Acquisitions, Management, Finance, Due Diligence

Education
Lafayette College   1983 — 1997
BSEE, Electrical Engineering

Indiana University Bloomington   1992 — 1994
MBA, Finance & Operations

Lynnette Boyd Lynnette Boyd Greater Chicago Area Details
Lynnette Boyd's Convergys Experience June 2000 - September 2004
Job Data Management Operations Supervisor at Stericycle
Industry Information Technology and Services
Experience
Stericycle  October 2013 - Present
Stericycle  November 2011 - October 2013
CDW  May 2007 - November 2011
Rand McNally & Company  December 2005 - May 2007
Acxiom  September 2004 - December 2005
Convergys   June 2000 - September 2004

Skills
Data Warehousing, Business Intelligence, ETL, Databases, Oracle, SDLC, Visio, Microsoft SQL Server, SQL, SharePoint, SSIS, Requirements Analysis, Unix

Education
Illinois State University   1996 — 2000
BIS, Chemistry

Sarvapriya Tripathi Sarvapriya Tripathi Miami/Fort Lauderdale Area Details
Sarvapriya Tripathi's Convergys Experience November 2001 - March 2005
Job Sr Systems Analyst at Ryder
Industry Information Technology and Services
Experience
Ryder System, Inc.   March 2005 - Present
Convergys   November 2001 - March 2005
iGATE Global Solutions  October 1997 - October 2001
ICL Fujitsu  March 1996 - October 1997
Fujitsu ICIM  1996 - 1997

Skills
Business Analysis, DB2, Integration, Java, Microsoft SQL Server, Oracle, Process Improvement, Programming, RPG, Requirements Analysis, SDLC, SQL, Software Development, Software Project..., Testing, Unix, VB.NET, Vendor Management, ERP

Education
Indian Institute of Technology, Delhi   1992 — 1995
M.Sc., M.Tech., Physics, Applied Optics

Brian Pettit Brian Pettit Greater Detroit Area Details
Brian Pettit's Convergys Experience January 1995 - December 2003
Job Principal Software Architect
Industry Information Technology and Services
Experience
Infor  December 2004 - Present
Convergys   January 1995 - December 2003

Skills
Microsoft SQL Server, Enterprise Software, Software Development, XML, Integration, Testing, Cloud Computing, Unix, Software Project..., SQL, SaaS, SOA, Requirements Analysis, .NET, Business Analysis, Sencha, extJS, HTML 5, JavaScript, C#, VB.NET, Visual Studio, T-SQL, ASP.NET, Syteline ERP

Education
Indiana University Bloomington   1991 — 1995

Steven H Jackson Steven H Jackson Boise, Idaho Area Details
Steven H Jackson's Convergys Experience August 2003 - August 2005
Job IT Service Desk
Industry Information Technology and Services
Experience
HP Enterprise Services  2009 - Present
Control Engineers, PA   August 2005 - July 2009
Convergys   August 2003 - August 2005

Education
Idaho State University   2003 — 2005
Associate, Electronics Instrumentation

Idaho State University   1997 — 2002
Computer Information Systems

Leroy Loomis Leroy Loomis Boise, Idaho Area Details
Leroy Loomis's Convergys Experience September 2000 - July 2006
Job Partner of Bailey & Co. CPAs
Industry Accounting
Experience
Bailey & Co. CPAs   August 2006 - Present
Convergys   September 2000 - July 2006

Skills
Auditing, Training, Customer Service, Financial Analysis, Budgets, Financial Reporting, Microsoft Excel, Microsoft Office, Team Building, Leadership, QuickBooks

Education
Idaho State University   2000 — 2006
BBA, Accounting & CIS

Tom Dermody Tom Dermody Cincinnati Area Details
Tom Dermody's Convergys Experience Technical ConsultantNetCracker2012 - Present
Job Technical Consultant at Convergys
Industry Information Technology and Services
Experience
Convergys   Technical ConsultantNetCracker2012 - Present

Skills
Requirements Analysis, SDLC, Vendor Management

Education
Indiana University Bloomington   1984 — 1988

Daniel R. Garcia Daniel R. Garcia Cincinnati Area Details
Daniel R. Garcia's Convergys Experience September 2009 - January 2012
Job HR Business Partner at CocaCola North America Group
Industry Human Resources
Experience
Coca-Cola North America Group  May 2013 - Present
Coca Cola Refreshments  January 2012 - May 2013
Convergys   September 2009 - January 2012
MPI Consulting   February 2006 - July 2009
Adams, Nash, Haskell and Sheridan   April 2001 - January 2006

Skills
Employee Relations, Human Resources, Personnel Management, Succession Planning, Labor Relations, Performance Management, Training, Strategic Planning, Talent Management, Talent Acquisition, Employee Engagement, Onboarding, Change Management, Executive Coaching, Leadership

Education
Indiana University Bloomington   1997 — 1999
Masters of Public Affairs (MPA)

University of Oregon   1991 — 1996
Bachelor of Arts, Political Science and Sociology

Charlene Brooks, MBA Charlene Brooks, MBA Greater Denver Area Details
Charlene Brooks, MBA's Convergys Experience April 2010 - April 2013
Job Human Resources Professional
Industry Human Resources
Experience
Convergys   April 2010 - April 2013
DaVita  July 2009 - November 2009
The Home Depot  November 2006 - June 2008
Brooks Business Consultants   January 1998 - October 2006
PrideStaff  March 2006 - June 2006
Weil-McLain  May 2005 - December 2005
City of Greenwood Village  April 2002 - February 2004
U S West Communications  September 1996 - October 1997
Sara Lee Coporation   December 1994 - August 1996
Kraft Foods Group  April 1984 - November 1994

Skills
Employee Relations, Recruiting, Coaching, Performance Management, Process Improvement, Benefits Administration, Labor Relations, Compensation, Conflict Resolution, Negotiation, HRIS, Succession Planning, Training, Human Resources, Personnel Management, Management, Onboarding, Employee Benefits, Hiring, Employee Engagement

Education
University of Phoenix   2008 — 2010
MBA, Business

Indiana University Bloomington
BS, Business

Valerie J Wolford, PMP Valerie J Wolford, PMP Cincinnati Area Details
Valerie J Wolford, PMP's Convergys Experience January 2008 - December 2009
Job IT Project Manager at Hobsons
Industry Computer Software
Experience
Hobsons  December 2011 - Present
Streamline Health  March 2010 - August 2011
Convergys   January 2008 - December 2009
Convergys Corporation  March 2004 - December 2007
Convergys Corporation  August 1997 - March 2004

Skills
Software Project..., Team Management, Business Process, Process Management, Project Management, Process Improvement, Integration, Risk Management, Management, Business Strategy, Change Management, Business Analysis, Data Warehousing, Testing, PMP, Agile Methodologies, Strategic Planning, Enterprise Software, Training, Business Requirements, Vendor Management, SDLC

Education
The George Washington University   1994 — 1997
Masters Certificate, Project Management

Xavier University - Williams College of Business   1980 — 1983
MBA, Business Administration with Information Systems concentration

Indiana University Bloomington   1975 — 1979
Bachelors, Biological Science

Rebecca Chatman Rebecca Chatman Cincinnati Area Details
Rebecca Chatman's Convergys Experience June 2001 - Present
Job Manager, Quality Assurance at Convergys Customer Management, CM Agent Training and Curriculum
Industry Professional Training & Coaching
Experience
Convergys   June 2001 - Present
LPK  March 1998 - May 2001
Sylvan Learning Centers  March 1997 - February 1998
Mutual of Omaha  June 1996 - February 1998
Lakota Local Schools  August 1995 - June 1996
Switzerland County High School  August 1994 - June 1995

Skills
Quality Assurance, Training, Process Improvement, BPO, Call Centers, Editing, Team Management, Sales, Instructional Design, Instructor-led Training, Software Documentation, Vendor Management, Technical Writing, Program Management, Performance Management, Management

Education
Indiana University Bloomington   1990 — 1994
Bachelor of Science, Secondary Education: English (Minor in U.S. History)

Jordan Daoud Jordan Daoud Cincinnati Area Details
Jordan Daoud's Convergys Experience June 2009 - October 2010
Job Director, Credit Risk Policy at Axcess Financial
Industry Banking
Experience
Axcess Financial  January 2013 - Present
Citi  September 2010 - January 2013
Convergys   June 2009 - October 2010
PNC (National City)   October 2008 - June 2009
Fifth Third Bank  2005 - 2008

Skills
Forecasting, Corporate Finance, Hyperion Enterprise, ALM, VBA, QRM, Bloomberg, Intex, Capital Budgeting, Consumer Credit..., Loss and Delinquency..., Interest Rate Risk..., Asset-Liability..., NII Forecasting and..., Advanced Excel Modeling, MBS Analytics, PCI Loans (SOP 03-3), P&L and Balance Sheet..., Hyperion, International Finance..., Basic Spanish Language..., SAS Base/EG

Education
Indiana University - Kelley School of Business   2000 — 2003
B.S., Finance

University of Cincinnati College of Business   2009 — 2012
M.S., Accounting

Ravi Narayanan Ravi Narayanan Dallas/Fort Worth Area Details
Ravi Narayanan's Convergys Experience December 2006 - November 2010
Job EVP, Global Sales at CMC
Industry Telecommunications
Experience
CMC Ltd  2011 - Present
Convergys   December 2006 - November 2010
AerialView Technologies   2005 - 2006
3Com  2004 - 2005
A4 Networks   2001 - 2003
Nortel Networks  1988 - 2001

Education
Indian Institute of Technology, Madras
B.Tech

National Institute of Industrial Engineering
Post Graduate

Debra Arthur Debra Arthur Cincinnati Area Details
Debra Arthur's Convergys Experience February 2011 - Present
Job Manager, Talent Acquistion at Convergys
Industry Human Resources
Experience
Convergys   February 2011 - Present
Convergys   August 2009 - February 2011
Convergys   January 2008 - December 2008
Comair Holdings   June 2004 - December 2007
Comair Holdings   December 1999 - June 2004

Skills
Talent Acquisition, Employee Relations, Onboarding, Applicant Tracking..., Recruiting

Education
Illinois State University

Dave Proth Dave Proth Orlando, Florida Area Details
Dave Proth's Convergys Experience January 2000 - January 2001
Job Network Administrator at CFE Federal Credit Union
Industry Banking
Experience
CFE Federal Credit Union  July 2013 - Present
CFE Federal Credit Union  February 2005 - June 2013
CFE Federal Credit Union  February 2002 - February 2005
CFE Federal Credit Union  January 2001 - January 2002
Convergys   January 2000 - January 2001
Staples  January 1997 - January 2000

Skills
Active Directory, Networking, Vendor Management, Email Marketing, Management, Project Management, Microsoft Office, Online Advertising, Social Media Marketing, Team Building, Banking, Customer Service, Mortgage Lending, Credit, Software Documentation, Microsoft Excel, Strategic Planning, Business Strategy, Leadership, Photoshop, Online Marketing, Project Planning

Education
Indian River Community College   1995 — 2000
A.S, Computer Programming

Indian River State College   1995 — 2000
AS, Computer Programming

Elaina Timm Elaina Timm Greater Salt Lake City Area Details
Elaina Timm's Convergys Experience October 1996 - March 2008
Job Telecommunications Professional
Industry Telecommunications
Experience
Avalon Valley Rehabilitation   April 2009 - December 2011
Convergys   October 1996 - March 2008
Source One/Office Systems Installations   September 1991 - October 1996
HT Interiors   July 1985 - September 1991

Skills
Telecommunications, Telephony, Call Centers, VoIP, Avaya, T1, DSL, IP, Provisioning, Ethernet, ISDN, Switches, Contact Centers, Routing, System Deployment

Education
Indiana University Bloomington   1977 — 1981
Bachelor of Science in Business, Business Administration and Management, General

Tomika Brown Tomika Brown Greater Atlanta Area Details
Tomika Brown's Convergys Experience February 2002 - April 2004
Job Document Clerk at Policy Studies
Industry Government Relations
Experience
Policy Studies  August 2004 - Present
Convergys   February 2002 - April 2004

Education
Indian River State College   2005 — 2006
N/A, General

Billie Dulgar Billie Dulgar Jacksonville, Florida Area Details
Billie Dulgar's Convergys Experience August 2014 - Present
Job Tier 1 Technical Support Respresentative at Convergys
Industry Information Technology and Services
Experience
Convergys   August 2014 - Present
Follett Higher Education Group  April 2010 - March 2013
Direct Brands (formerly BMG/Columbia House)   2007 - September 2009
BMG Columbia House  1996 - 2006
Columbia House  1994 - 1996
Columbia House  1986 - 1994

Skills
Process Improvement, DB2, E-commerce, Vendor Management, SDLC, SharePoint, Cross-functional Team..., Data Warehousing, Analytics, COBOL, Agile Methodologies, Business Analysis, IT Strategy, SAP, Integration, Requirements Analysis, Technical Leadership, Visio, CRM, Team Building, Outsourcing, Project Management, Business Process, Training, Analysis, Performance Management, Project Planning, Team Leadership, Testing, Operations Management, Business Process..., Software Development, Troubleshooting, Software Project..., Access, MS Project, ERP, Databases, IT Management, Management, Program Management, Business Intelligence, Leadership, Quality Assurance, Software Documentation, Budgets, Requirements Gathering, Systems Analysis, Information Technology, Disaster Recovery

Education
Indiana State University   1980 — 1986
BS, History/Computer Science

University of Michigan   1975 — 1977
History/Political Science

New Horizons Jacksonville

Kurt Koehler Kurt Koehler Mobile, Alabama Area Details
Kurt Koehler's Convergys Experience November 1998 - August 2000
Job Training Services at Southeast Toyota Finance
Industry Automotive
Experience
JM Family Enterprises  April 2007 - Present
HR StaffLink   March 2004 - April 2008
Metris Companies  August 2000 - November 2003
Convergys   November 1998 - August 2000
JM Family Enterprises  March 1987 - April 1998

Education
University of Phoenix - Jacksonville Campus   2001 — 2003
Master of Business Administration (MBA), Computer/Information Technology Administration and Management, 4.0

Indiana University Bloomington   1980 — 1984
Public Administration, Personnel Management & Labor Relations

Reino Macki Reino Macki Idaho Falls, Idaho Details
Reino Macki's Convergys Experience July 2010 - April 2011
Job Car and Truck Sales at The Smith Group
Industry Automotive
Experience
The Smith Group  February 2013 - June 2013
Century Link  April 2011 - October 2012
Convergys   July 2010 - April 2011
Idaho State University  August 2009 - July 2010
Fairchild Semi   April 2006 - January 2009
Schwan's  September 2005 - April 2006
US Bank  July 2004 - August 2005
Fujitsu GMD   October 1994 - August 2001

Skills
Excel, Access, Word, Microsoft Office, Troubleshooting, Microsoft Excel, PowerPoint, Accounts Payable, Team Building, Microsoft Word, Call Centers, Marketing Strategy, Marketing, Customer Service, Sales, Training, Public Speaking, Strategic Planning, Negotiation

Education
Idaho State University   2009 — 2011
BS, Human Resources Training and Delevopment

Mt. Hood Community College   2002 — 2005
Associate Degree, Computer Applications

Toyota Rent-A-Car   1994 — 1994
Certificate in Car Rental Management

Jacob Leach Jacob Leach Pocatello, Idaho Area Details
Jacob Leach's Convergys Experience June 2010 - September 2011
Job Education Unit Manager
Industry Professional Training & Coaching
Experience
Allstate  September 2011 - Present
Convergys   June 2010 - September 2011
Convergys   January 2008 - January 2010

Skills
Blended Learning, Training, Training Delivery, Instructional Design, Performance Consulting, Performance Management, Call Centers, Needs Analysis, Learning Management, Employee Engagement, Talent Management, E-Learning, Coaching, Performance Improvement, Organizational Learning, Leadership Development, Employee Training, Workshop Facilitation, Organizational..., Soft Skills

Education
Idaho State University   2001 — 2006
BS, Human Resource Training Development

Peggy Duckworth, PMP Peggy Duckworth, PMP Greater Chicago Area Details
Peggy Duckworth, PMP's Convergys Experience June 2000 - November 2007
Job Project Manager
Industry Information Technology and Services
Experience
DeVry Inc.  2012 - 2013
Coventry Health Care  May 2008 - June 2009
Convergys   June 2000 - November 2007
convergys   2000 - 2007
LINC Capital  May 1995 - April 2000

Skills
Certified Project..., Microsoft Office 2003, SharePoint, Live Meeting, Risk Management, Analysis

Education
Illinois State University
BS, Economics

North Central College
Dual Masters Program In Progress, MIS / MBA

Ryan Woodle, SPHR, MHR Ryan Woodle, SPHR, MHR Cincinnati, Ohio Details
Ryan Woodle, SPHR, MHR's Convergys Experience May 2011 - March 2014
Job Senior Human Resources Manager at VXI Global Holdings
Industry Human Resources
Experience
VXI Global Holdings   July 2015 - Present
Kroger  January 2015 - July 2015
Kelly Services  March 2014 - December 2014
Convergys   May 2011 - March 2014
Provena Health  April 2008 - April 2011
Robert Half International  April 2007 - March 2008
Maxim Healthcare Services  February 2005 - March 2007

Skills
Accounts Receivable, PeopleSoft, Accounts Payable, Accounting, QuickBooks, Auditing, Microsoft Excel, Data Entry, Financial Reporting, Employee Benefits, Meditech, Invoicing, Budgets, Variance Analysis, Healthcare, Outlook, Human Resources, Process Improvement, Microsoft Word, Access, Onboarding, Management, Employee Relations, HRIS, Recruiting, College Recruiting, Interviews, Performance Management, Hiring, Applicant Tracking..., Leadership, FMLA, Payroll, Sourcing, Personnel Management, Job Descriptions, Executive Search, Temporary Placement, Temporary Staffing, Employment Law, Talent Acquisition

Education
University of Cincinnati   2005 — 2006
Master of Science; Graduate, Human Resource Management, 3.85

Indiana University - Kelley School of Business   2000 — 2004
Bachelor of Science, Accounting and Operations, 3.8

Homewood-Flossmoor High School   1996 — 2000
High School, ALL, 3.9

ES Krishnan ES Krishnan Greater Atlanta Area Details
ES Krishnan's Convergys Experience November 2004 - January 2011
Job Retired at Now
Industry Outsourcing/Offshoring
Experience
Now  January 2011 - Present
Convergys   November 2004 - January 2011

Skills
Requirements Analysis, Solution Architecture, SDLC, Unix, Oracle, Integration, Testing, SQL, Software Project...

Education
IIT Madras   1974 — 1974

Sri Paramakalyani College   1970 — 1974
Bachelor of Science (BSc), Physics

Suezann Wuthrich Suezann Wuthrich Washington D.C. Metro Area Details
Suezann Wuthrich's Convergys Experience October 2000 - February 2003
Job Administrative Assistant at Occidental Petroleum Corporation
Industry Oil & Energy
Experience
Occidental Petroleum Corporation  August 2008 - August 2011
CBI Unlimited, Inc.   August 2007 - May 2008
Provident Title and Mortgage, Inc.   May 2006 - July 2007
Texas Roadhouse  March 2003 - May 2006
Convergys   October 2000 - February 2003
KFC  May 1990 - September 2000

Skills
Microsoft Office, Gas, PowerPoint, Policy, Government, Research, Office Administration, Office Management, File Management, Accounts Receivable, Purchasing, Project Planning, Reliability

Education
Idaho State University   1993 — 1993
Generals

Pocatello High School   1990 — 1993

Tejas Kumar Tejas Kumar Pocatello, Idaho Area Details
Tejas Kumar's Convergys Experience August 2011 - 2012
Job Tele caller at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   August 2011 - 2012
Walmart  October 2008 - March 2011

Education
Idaho State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

Michele Jefferson Michele Jefferson Las Vegas, Nevada Area Details
Michele Jefferson's Convergys Experience August 1999 - August 2001
Job Operations Manager seeking opportunity
Industry Financial Services
Experience
Expert Global Solutions  November 2011 - October 2015
Sallie Mae  August 2005 - April 2010
Citi  August 2001 - April 2005
Convergys   August 1999 - August 2001
First National Bank of Marin  November 1994 - August 1998

Skills
Call Center Development, Coaching, New Hire Training, Customer Service, Call Center, Workforce Management, Outsourcing, Performance Management, BPO, Organizational..., Employee Relations, Finance, Strategic Planning, Microsoft Excel, Vendor Management, Staff Development, Process Improvement, File Management, Recruiting, Microsoft Office, Call Centers, Team Building, Management, Human Resources, Time Management

Education
Indiana University-Purdue University at Indianapolis   1987 — 1989
English Language and Literature, General

Indiana University Bloomington   1984 — 1987
English

H. Thomas Bowman, MBA H. Thomas Bowman, MBA Cincinnati Area Details
H. Thomas Bowman, MBA's Convergys Experience October 1998 - February 2004
Job Results oriented Corporate Financial Management Professional
Industry Information Technology and Services
Experience
Vantiv, Inc.   March 2012 - Present
Siemens IT Solutions, Inc.   February 2004 - December 2011
Convergys   October 1998 - February 2004
Huntington National Bank  August 1995 - October 1998
Fifth Third Bank  June 1990 - August 1995

Skills
Financial Management, Financial Modeling, Financial Accounting, Financial Analysis, Financial Reporting, Financial Markets, Excel, Visual Basic, SQL, Essbase, Hyperion, Variance Analysis, Pivot Tables, Bloomberg Terminal, Cash Flow, Financial Forecasting, Board Presentations, DCF, Vlookup, Ad Hoc Reporting, VBA, Cost Accounting, Sensitivity Analysis, IRR, Corporate Finance, GAAP, NPV, Cash Flow Forecasting, Accounting, General Ledger, Consolidation, Financial Projections, Cash Management, Forecasting, Financial Systems, Capital Budgeting, Financial Data, Reporting & Analysis, Reconciliation, Budget Analysis, Managerial Finance, Budgets

Education
University of Cincinnati College of Business   1996 — 1998
Masters of Business Administration, Finance

Indiana University Bloomington   1985 — 1990
Bachelor of Science, Finance

Satya Sailaja Mangipudi Satya Sailaja Mangipudi Dallas/Fort Worth Area Details
Satya Sailaja Mangipudi's Convergys Experience 2001 - 2012
Job Citi
Industry Financial Services
Experience
Citi  2014 - Present
U.S. Bank   February 2013 - July 2014
U.S. Bank   September 2012 - February 2013
Convergys   2001 - 2012
Tata Consultancy Services  1997 - 1999

Education
Indian Institute of Technology, Madras   1996 — 1998
Master's degree

Reynolds James Reynolds James Pocatello, Idaho Details
Reynolds James's Convergys Experience January 2000 - April 2008
Job Employee Service Representative (Human Resources) at J.R. Simplot Company
Industry Food Production
Experience
J.R. Simplot Company   January 2009 - Present
J.R. Simplot Company   January 2009 - Present
J.R. Simplot Company   January 2009 - Present
Convergys   January 2000 - April 2008

Skills
Food Industry, Food, FMCG, Food Safety, Forecasting, Food Service, Sales Management, Product Development, Supply Chain, Process Improvement, Inventory Management, Cross-functional Team..., Strategic Planning, Agriculture, Continuous Improvement, Budgets, HACCP, Negotiation, Team Building

Education
Western Governors University   2011 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, Sophmore

Idaho State University   1999 — 2001

Kari Fagin Kari Fagin Cincinnati Area Details
Kari Fagin's Convergys Experience 1991 - 2004
Job Director of Communication & Organization Development Wise Temple
Industry Management Consulting
Experience
Isaac M. Wise Temple  January 2013 - Present
Share the Luck Foundation, Inc.   2010 - Present
Resonate Marketing Group   2012 - 2013
Convergys   1991 - 2004
Cincinnati Bell  1990 - 1991
Clarion Hotel  1989 - 1990

Skills
Performance Management, Project Management, Team Facilitation, Executive Coaching, Workshop Facilitation, Leadership Development, Creative Problem Solving, Nonprofits, Organizational..., Staff Management, Staff Development, Collaborative Leadership, Communication, Social Media, Customer Satisfaction, Web Project Management, Web Content Management, Vendor Management, Event Management, Community Engagement, Member Relations, Creative Nonfiction..., Storytelling, Social Action

Education
Indiana University Bloomington   1985 — 1989
Bachelor of Arts (BA), Industrial and Organizational Psychology

Natalie Fleming Natalie Fleming Pocatello, Idaho Details
Natalie Fleming's Convergys Experience November 2010 - May 2012
Job Crew Worker at McDonald's Corporation
Industry Accounting
Experience
McDonald's Corporation  May 2013 - Present
Convergys   November 2010 - May 2012
The Wendy's Company  May 2009 - August 2010

Skills
Microsoft Word, Microsoft Excel, Minitab, Google Chrome, Leadership, Sales

Education
Idaho State University   2011 — 2016
Accounting

Utah State University   2010 — 2010
Mechancial Engineering

Ashley Odom Ashley Odom Vero Beach, Florida Details
Ashley Odom's Convergys Experience April 2013 - July 2013
Job Customer Service Extraordinaire
Industry Outsourcing/Offshoring
Experience
Hales Groves / southern fulfillment services   October 2014 - December 2014
Convey Health Solutions  August 2014 - November 2014
Kmart Corporation  May 2014 - August 2014
Convergys   April 2013 - July 2013
Word In The World Bible Theology   September 2006 - February 2013
Alpine Access  October 2012 - January 2013
Liberty Medical Supply  April 2012 - September 2012
Aegis Global Academy   March 2012 - April 2012
QVC  October 2009 - December 2009
Babies R Us  August 2008 - October 2009

Skills
Typing, Cashiering, Customer Service, Call Centers, Technical Support, Technology, Apple, Cpr Certified, Nursing, Computers, Reading, Communication Skills, Tablets, People Skills, People-oriented, Communication, Sales, Multi-line Phone

Education
Warner University   2010 — 2012
Associate's Degree, Business Administration and Management, General

Indian River State College   2008 — 2009
Associate's Degree, Registered Nursing/Registered Nurse

Indian River Community College   2007 — 2008
High School, General Studies, 9-12

Jennifer Heisler Jennifer Heisler Pocatello, Idaho Details
Jennifer Heisler's Convergys Experience December 1999 - December 2002
Job Workforce Consultant Senior/Recruiter at Idaho Department of Labor
Industry Human Resources
Experience
Idaho Department of Labor  December 2002 - Present
Convergys   December 1999 - December 2002

Skills
Unemployment Claims, Employment services, Customer Service, Performance Management, Interviews, Training, Employee Training, Coaching, Employee Engagement, Leadership, Employee Benefits, Onboarding

Education
Idaho State University   1986 — 1991
Bachelor's degree, Bachelor of Science

Idaho State University   1986 — 1991
Bachelor's Degree, Family and Consumer Sciences/Home Economics Teacher Education, Graduate

Shane Sawyer Shane Sawyer Edwards, New York Details
Shane Sawyer's Convergys Experience
Job Student at Independence University
Industry Graphic Design
Experience
Convergys  

Skills
Photoshop, Illustrator, InDesign, Digital Illustration, Illustration

Education
Independence University   2015 — 2017
Graphic Design

SUNY Canton   2013 — 2015
Graphics and Multimedia Design

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