Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Convergys Employees
Employee
Years
Job
Industry
Thomas Kelch Thomas Kelch's Convergys Experience January 2010 - June 2013
Job Lab Tech at Avertest
Industry Arts and Crafts
Experience
Avertest December 2013 - Present
Kelch Engraving and Metalworks October 2012 - Present
US Army November 2001 - December 2013
Convergys January 2010 - June 2013
Grand Rental Station March 2009 - August 2009
Skills
Art, Fine Art, Graphic Design, Painting, Small Business, Portraits, Craft, Visual Arts
Education
Jefferson College
Avertest December 2013 - Present
Kelch Engraving and Metalworks October 2012 - Present
US Army November 2001 - December 2013
Convergys January 2010 - June 2013
Grand Rental Station March 2009 - August 2009
Skills
Art, Fine Art, Graphic Design, Painting, Small Business, Portraits, Craft, Visual Arts
Education
Jefferson College
Stephen Goble Stephen Goble's Convergys Experience December 2007 - May 2011
Job IT Coordinator at United Community Bank
Industry Information Technology and Services
Experience
United Community Bank May 2011 - Present
Convergys December 2007 - May 2011
Skills
Hardware, Customer Service, Computer Hardware, System Administration, Training, Security, Team Leadership, Telecommunications, Leadership, Windows, PowerPoint, Customer Satisfaction, Time Management, Team Building, Call Center, Process Improvement, Disaster Recovery, VMware, Outlook, Data Center, Troubleshooting, Microsoft Office, Microsoft Word, Active Directory
Education
Ivy Tech Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Computer Information Technology
United Community Bank May 2011 - Present
Convergys December 2007 - May 2011
Skills
Hardware, Customer Service, Computer Hardware, System Administration, Training, Security, Team Leadership, Telecommunications, Leadership, Windows, PowerPoint, Customer Satisfaction, Time Management, Team Building, Call Center, Process Improvement, Disaster Recovery, VMware, Outlook, Data Center, Troubleshooting, Microsoft Office, Microsoft Word, Active Directory
Education
Ivy Tech Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Computer Information Technology
Joshua Butcher Joshua Butcher's Convergys Experience May 1998 - May 2003
Job Technical Services Engineer at Diem Technologies
Industry Computer Software
Experience
Diem Technologies August 2013 - Present
ITT Technical Institute March 2012 - Present
Pima Community College August 2014 - December 2014
Open Text May 2003 - May 2013
Tempo Magazine January 2012 - August 2012
Convergys May 1998 - May 2003
Skills
RightFax, Active Directory, Microsoft Exchange, Network Administration, Network Security, Voice over IP, Fax over IP, Telecommunications, Lotus Notes, XML, HTML, Wordpress, Adobe Acrobat, Camtasia, Captivate, InDesign, Illustrator, Photoshop, Adobe Digital..., Microsoft Office, Instructional Design, Web Design, Technical Writing, Proposal Writing, Can Speak to Fax..., Windows Server, Windows 7, TCP/IP, Cisco Technologies, Unified Communications, Networking, SIP, Cisco Routers, Instructor-led Training, Fax, Microsoft SQL Server, Solution Implementation, VoIP, Software Documentation, Adobe Creative Suite, Training Delivery, WebEx, SharePoint, Enterprise Content..., DNS, System Deployment, Virtualization, VMware, Hyper-V, Song Writer
Education
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
Northern Arizona University
MA, English - Technical Writing
University of Phoenix
BS, Information Technology
University of Phoenix
MA, Education - Curriculum Design
Diem Technologies August 2013 - Present
ITT Technical Institute March 2012 - Present
Pima Community College August 2014 - December 2014
Open Text May 2003 - May 2013
Tempo Magazine January 2012 - August 2012
Convergys May 1998 - May 2003
Skills
RightFax, Active Directory, Microsoft Exchange, Network Administration, Network Security, Voice over IP, Fax over IP, Telecommunications, Lotus Notes, XML, HTML, Wordpress, Adobe Acrobat, Camtasia, Captivate, InDesign, Illustrator, Photoshop, Adobe Digital..., Microsoft Office, Instructional Design, Web Design, Technical Writing, Proposal Writing, Can Speak to Fax..., Windows Server, Windows 7, TCP/IP, Cisco Technologies, Unified Communications, Networking, SIP, Cisco Routers, Instructor-led Training, Fax, Microsoft SQL Server, Solution Implementation, VoIP, Software Documentation, Adobe Creative Suite, Training Delivery, WebEx, SharePoint, Enterprise Content..., DNS, System Deployment, Virtualization, VMware, Hyper-V, Song Writer
Education
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
ITT Technical Institute-Tucson
Northern Arizona University
MA, English - Technical Writing
University of Phoenix
BS, Information Technology
University of Phoenix
MA, Education - Curriculum Design
Arthur Gray II Arthur Gray II's Convergys Experience October 2000 - January 2003
Job MFG Material Flow Coordinator at GE Intelligent Platforms
Industry Industrial Automation
Experience
GE Intelligent Platforms January 2013 - Present
GE Intelligent Platforms December 2007 - January 2013
Benchmark Electronics, Inc. June 2005 - December 2007
West Corporation July 2004 - June 2005
pogo/presidio Distribution October 2000 - January 2003
Convergys October 2000 - January 2003
Cross Country Group May 1998 - July 2000
Frito Lay January 1995 - April 1998
Skills
Customer Service, Customer Satisfaction, Customer Support, Supervisory Skills, Management, Microsoft Office, Reporting & Analysis, Health and Safety, Organizational..., Organizational..., Technical Support, Troubleshooting, Testing, Windows XP, Call Centers, Windows, Software Installation, Software Documentation, Computer Hardware, Hardware, Test Automation, Process Improvement, Test Equipment, Electronics, Operating Systems, Windows 7
Education
J F Drake State Technical College 2007 — 2008
Computer Science
GE Intelligent Platforms January 2013 - Present
GE Intelligent Platforms December 2007 - January 2013
Benchmark Electronics, Inc. June 2005 - December 2007
West Corporation July 2004 - June 2005
pogo/presidio Distribution October 2000 - January 2003
Convergys October 2000 - January 2003
Cross Country Group May 1998 - July 2000
Frito Lay January 1995 - April 1998
Skills
Customer Service, Customer Satisfaction, Customer Support, Supervisory Skills, Management, Microsoft Office, Reporting & Analysis, Health and Safety, Organizational..., Organizational..., Technical Support, Troubleshooting, Testing, Windows XP, Call Centers, Windows, Software Installation, Software Documentation, Computer Hardware, Hardware, Test Automation, Process Improvement, Test Equipment, Electronics, Operating Systems, Windows 7
Education
J F Drake State Technical College 2007 — 2008
Computer Science
Alex Reape Alex Reape's Convergys Experience February 2014 - Present
Job Technical Support Professional I at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2014 - Present
Stream Global Services July 2012 - January 2014
Walmart 2004 - 2012
Skills
Call Centers, Technical Support, Troubleshooting, Workforce Management, BPO, Windows 7, Computer Hardware, Windows XP, Customer Experience, Customer Satisfaction, Service Delivery, Active Directory, Help Desk Support, Sla, Windows Server, Laptops, Customer Support, Outsourcing, Software Installation, Operating Systems
Education
State University of New York College at Oswego 2006 — 2010
Jefferson Community College 2004 — 2006
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Immaculate Heart Central 1999 — 2003
Regents Diploma
Convergys February 2014 - Present
Stream Global Services July 2012 - January 2014
Walmart 2004 - 2012
Skills
Call Centers, Technical Support, Troubleshooting, Workforce Management, BPO, Windows 7, Computer Hardware, Windows XP, Customer Experience, Customer Satisfaction, Service Delivery, Active Directory, Help Desk Support, Sla, Windows Server, Laptops, Customer Support, Outsourcing, Software Installation, Operating Systems
Education
State University of New York College at Oswego 2006 — 2010
Jefferson Community College 2004 — 2006
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Immaculate Heart Central 1999 — 2003
Regents Diploma
Rhea Bonet's Convergys Experience January 2010 - November 2010
Job at
Industry Insurance
Experience
ADT Security Services October 2014 - Present
3M February 2014 - August 2014
GC SERVICES January 2013 - February 2014
ERC July 2012 - November 2012
Citi November 2010 - December 2011
Convergys January 2010 - November 2010
GE Capital 1992 - 1997
Skills
Strategic Planning, Call Center, Customer Service, Customer Satisfaction, Insurance, Credit, Process Improvement, Outlook, Lotus Notes, Microsoft Excel, Data Entry, Access, Microsoft Office, Software Documentation, Financial Analysis, Microsoft Word, Business Analysis, Team Leadership, Customer Retention, Sales, Call Centers, Banking, Loans, Training, Team Building
Education
Jacksonville University 1983 — 1987
BS, Management
Academia Sagrado Corazon 1980 — 1984
High School, Business/Commerce, General
ADT Security Services October 2014 - Present
3M February 2014 - August 2014
GC SERVICES January 2013 - February 2014
ERC July 2012 - November 2012
Citi November 2010 - December 2011
Convergys January 2010 - November 2010
GE Capital 1992 - 1997
Skills
Strategic Planning, Call Center, Customer Service, Customer Satisfaction, Insurance, Credit, Process Improvement, Outlook, Lotus Notes, Microsoft Excel, Data Entry, Access, Microsoft Office, Software Documentation, Financial Analysis, Microsoft Word, Business Analysis, Team Leadership, Customer Retention, Sales, Call Centers, Banking, Loans, Training, Team Building
Education
Jacksonville University 1983 — 1987
BS, Management
Academia Sagrado Corazon 1980 — 1984
High School, Business/Commerce, General
Harsha Gummadavelli Harsha Gummadavelli's Convergys Experience September 2006 - January 2008
Job Solutions Specialist Informatica ILM & Data Security
Industry Information Technology and Services
Experience
Informatica November 2013 - November 2014
Informatica December 2011 - November 2013
Informatica May 2010 - November 2011
Informatica April 2009 - May 2010
Sierra Atlantic January 2008 - April 2009
Convergys September 2006 - January 2008
Satyam January 2005 - September 2006
Skills
Project Execution, Project Delivery, Project Implementation, Project Management, PMI Methodologies, Strategy, Project Coordination, Technical Subject Matter, Cloud Applications, Informatica, ABAP, Data Integration, ETL, Data Migration, Master Data Management, Requirements Analysis, Oracle, SAP R/3, Data Governance, ILM, PL/SQL, Data Quality, SAP ERP, Data Warehouse..., SAP HR, Customer Service, Product Development, Programming, Problem Solving, Professional Services, Data Masking, Agile Methodologies, Digital Preservation, Business Intelligence, Data Modeling, Solution Architecture, Enterprise Architecture, Database Archiving, Test Data Management, Data Subset, Data Archiving, Application Retirement, Informatica ILM, Dynamic Data Masking, Big Data, Product Management, Information Architecture, SaaS, PaaS
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology, Computer Science and Engineering
Informatica November 2013 - November 2014
Informatica December 2011 - November 2013
Informatica May 2010 - November 2011
Informatica April 2009 - May 2010
Sierra Atlantic January 2008 - April 2009
Convergys September 2006 - January 2008
Satyam January 2005 - September 2006
Skills
Project Execution, Project Delivery, Project Implementation, Project Management, PMI Methodologies, Strategy, Project Coordination, Technical Subject Matter, Cloud Applications, Informatica, ABAP, Data Integration, ETL, Data Migration, Master Data Management, Requirements Analysis, Oracle, SAP R/3, Data Governance, ILM, PL/SQL, Data Quality, SAP ERP, Data Warehouse..., SAP HR, Customer Service, Product Development, Programming, Problem Solving, Professional Services, Data Masking, Agile Methodologies, Digital Preservation, Business Intelligence, Data Modeling, Solution Architecture, Enterprise Architecture, Database Archiving, Test Data Management, Data Subset, Data Archiving, Application Retirement, Informatica ILM, Dynamic Data Masking, Big Data, Product Management, Information Architecture, SaaS, PaaS
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology, Computer Science and Engineering
Joseph Eckrote's Convergys Experience December 2001 - October 2002
Job N.O.C Engineer Level 2 / Client Backup Solutions Administrator at Technology Solutions.NET
Industry Information Technology and Services
Experience
Tucson Newspapers November 2013 - April 2015
Tucson Newspapers November 2013 - June 2014
Orchard Brands August 2011 - November 2013
Watson Chevrolet October 2009 - June 2010
Charming Shoppes March 2009 - October 2009
Goodwill Industries of Southern Arizona March 2008 - October 2008
Precision Toyota April 2006 - February 2008
Intuit January 2006 - April 2006
Casino Del Sol April 2003 - April 2005
Convergys December 2001 - October 2002
Skills
Computer Hardware, Computer Hardware..., Troubleshooting, Desktop Support, Computer Maintenance, End User Training, Linux, Windows 7, Windows Vista, Windows XP, Windows Server, Microsoft Exchange, Active Directory, Visio, XP, Technical Support, OS X, Servers, Microsoft Office, Desktop Computers, Routers, Wireless Networking, DNS, Disaster Recovery, DHCP, Software Installation, Windows XP Pro, Software Documentation, Networking, VPN, Computer Repair, Cisco Technologies, Windows, Hardware, Switches, Operating Systems, Network Administration, Firewalls, Laptops, Workstations, Help Desk Support, Printers, Cisco IOS, LAN-WAN, Network Security, Desktop Hardware, MS Office Suite, Mac OS X, End User Support, Amazon Web Services...
Education
ITT Technical Institute-Tucson 2013 — 2015
Bachelor’s Degree, Information Systems & CyberSecurity
ITT Technical Institute 2011 — 2013
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Tucson Newspapers November 2013 - April 2015
Tucson Newspapers November 2013 - June 2014
Orchard Brands August 2011 - November 2013
Watson Chevrolet October 2009 - June 2010
Charming Shoppes March 2009 - October 2009
Goodwill Industries of Southern Arizona March 2008 - October 2008
Precision Toyota April 2006 - February 2008
Intuit January 2006 - April 2006
Casino Del Sol April 2003 - April 2005
Convergys December 2001 - October 2002
Skills
Computer Hardware, Computer Hardware..., Troubleshooting, Desktop Support, Computer Maintenance, End User Training, Linux, Windows 7, Windows Vista, Windows XP, Windows Server, Microsoft Exchange, Active Directory, Visio, XP, Technical Support, OS X, Servers, Microsoft Office, Desktop Computers, Routers, Wireless Networking, DNS, Disaster Recovery, DHCP, Software Installation, Windows XP Pro, Software Documentation, Networking, VPN, Computer Repair, Cisco Technologies, Windows, Hardware, Switches, Operating Systems, Network Administration, Firewalls, Laptops, Workstations, Help Desk Support, Printers, Cisco IOS, LAN-WAN, Network Security, Desktop Hardware, MS Office Suite, Mac OS X, End User Support, Amazon Web Services...
Education
ITT Technical Institute-Tucson 2013 — 2015
Bachelor’s Degree, Information Systems & CyberSecurity
ITT Technical Institute 2011 — 2013
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Erik C. Dawson Erik C. Dawson's Convergys Experience June 2013 - Present
Job Desktop IT Support Tier 2 Apple at Convergys
Industry Information Technology and Services
Experience
Convergys June 2013 - Present
New Horizons Computer Learning Centers December 2012 - Present
First Data Corporation 2010 - 2012
South Seminole Hospital 2008 - 2010
St. Joseph's Hospital 2007 - 2008
US Army 2004 - 2007
Charter Communications 2005 - 2005
Skills
Microsoft Office, Software Installation, Troubleshooting, Computer Systems..., CompTIA A+ Certification, Telephone Skills, Customer Service, Communication, CompTIA Network+..., Technical Support, Networking
Education
New Horizons IT Learning Center 2008 — 2013
Hillsborough Community College 2007 — 2008
Mathematics
Jefferson Community College 2003 — 2006
Computer and Information Sciences and Support Services
Convergys June 2013 - Present
New Horizons Computer Learning Centers December 2012 - Present
First Data Corporation 2010 - 2012
South Seminole Hospital 2008 - 2010
St. Joseph's Hospital 2007 - 2008
US Army 2004 - 2007
Charter Communications 2005 - 2005
Skills
Microsoft Office, Software Installation, Troubleshooting, Computer Systems..., CompTIA A+ Certification, Telephone Skills, Customer Service, Communication, CompTIA Network+..., Technical Support, Networking
Education
New Horizons IT Learning Center 2008 — 2013
Hillsborough Community College 2007 — 2008
Mathematics
Jefferson Community College 2003 — 2006
Computer and Information Sciences and Support Services
Allissa Thomas Allissa Thomas's Convergys Experience November 2011 - June 2012
Job Student at Jefferson College
Industry Legal Services
Experience
Super 8 September 2012 - March 2013
Convergys November 2011 - June 2012
Education
Jefferson College 2013 — 2015
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Criminal Justice and Corrections
Super 8 September 2012 - March 2013
Convergys November 2011 - June 2012
Education
Jefferson College 2013 — 2015
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Criminal Justice and Corrections
Michael Hanks Michael Hanks's Convergys Experience January 2015 - Present
Job Sr. Operation Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys January 2015 - Present
Convergys June 2008 - January 2015
Convergys September 2007 - June 2008
Convergys June 2003 - September 2007
Skills
Call Centers, Operations Management, Process Improvement, Performance Management, Coaching, Leadership, Management, Strategy, Team Leadership, Telecommunications, Policy, Employee Training, Customer Service, Customer Retention, CRM
Education
Jefferson College
Convergys January 2015 - Present
Convergys June 2008 - January 2015
Convergys September 2007 - June 2008
Convergys June 2003 - September 2007
Skills
Call Centers, Operations Management, Process Improvement, Performance Management, Coaching, Leadership, Management, Strategy, Team Leadership, Telecommunications, Policy, Employee Training, Customer Service, Customer Retention, CRM
Education
Jefferson College
cathy connell's Convergys Experience 2010 - 2011
Job Unemployed at I am currenty unemployed and looking for a new job.
Industry Education Management
Experience
I am currenty unemployed and looking for a new job. substitute teacherWaverly AcademyAugust 2013 - Present
Kelly Educational September 2006 - Present
Convergy's 2010 - 2011
The Coca-Cola Company May 2004 - August 2006
Skills
Teaching, Research, English, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Windows, Outlook, Photoshop, Event Planning, Social Media, Social Networking, Community Outreach
Education
Florida State College Jacksonville 2008 — 2009
certificate, Elementary Education and Teaching
Jacksonville University 2002 — 2004
BS Liberal Studies, Liberal Arts and Sciences/Liberal Studies
I am currenty unemployed and looking for a new job. substitute teacherWaverly AcademyAugust 2013 - Present
Kelly Educational September 2006 - Present
Convergy's 2010 - 2011
The Coca-Cola Company May 2004 - August 2006
Skills
Teaching, Research, English, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Windows, Outlook, Photoshop, Event Planning, Social Media, Social Networking, Community Outreach
Education
Florida State College Jacksonville 2008 — 2009
certificate, Elementary Education and Teaching
Jacksonville University 2002 — 2004
BS Liberal Studies, Liberal Arts and Sciences/Liberal Studies
Kyle Speck Kyle Speck's Convergys Experience April 2005 - April 2007
Job Tier 1 Engineer at GadellNet
Industry Information Technology and Services
Experience
GadellNet October 2014 - Present
CMIT Solutions, Inc. November 2013 - October 2014
Golden Oak Lending January 2013 - October 2013
Golden Oak Lending 2011 - January 2013
American Equity Mortgage 2009 - 2011
Timeless Design 2009 - 2010
Optima Graphics May 2007 - May 2009
Convergys April 2005 - April 2007
Freelance PC repair 2005 - 2007
Skills
Mortgage Lending, Adobe Creative Suite, Advertising, Loans, Mortgage Banking, Credit Analysis, IT Solutions, PC building, Desktop Application..., Remote Desktop, Desktop Deployment, Active Directory, Computer Network..., Windows 7, Help Desk Support, IT Hardware Support, Windows XP Pro, Windows, Antivirus, Microsoft Exchange, Desktop Computers, Media Design, Microsoft Office, Customer Relations, Graphic Design, Mac, Web Design, HTML, FHA, Refinance, Marketing, Loan Origination, Credit, Residential Mortgages, Software Installation, Sales, Customer Service, SEO
Education
Jefferson College 2001 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
GadellNet October 2014 - Present
CMIT Solutions, Inc. November 2013 - October 2014
Golden Oak Lending January 2013 - October 2013
Golden Oak Lending 2011 - January 2013
American Equity Mortgage 2009 - 2011
Timeless Design 2009 - 2010
Optima Graphics May 2007 - May 2009
Convergys April 2005 - April 2007
Freelance PC repair 2005 - 2007
Skills
Mortgage Lending, Adobe Creative Suite, Advertising, Loans, Mortgage Banking, Credit Analysis, IT Solutions, PC building, Desktop Application..., Remote Desktop, Desktop Deployment, Active Directory, Computer Network..., Windows 7, Help Desk Support, IT Hardware Support, Windows XP Pro, Windows, Antivirus, Microsoft Exchange, Desktop Computers, Media Design, Microsoft Office, Customer Relations, Graphic Design, Mac, Web Design, HTML, FHA, Refinance, Marketing, Loan Origination, Credit, Residential Mortgages, Software Installation, Sales, Customer Service, SEO
Education
Jefferson College 2001 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
Brad Lindemann, MBA Brad Lindemann, MBA's Convergys Experience 2006 - 2007
Job Global Strategic Sourcing & BPO, Consumer Experience, Contact Center Operations, DirecttoConsumer Pioneer
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - Present
Golf Pipeline 2012 - Present
CIGNA 2011 - 2012
Florida Blue 2010 - 2011
Brad Lindemann; Independent Consultant 2007 - 2011
American Enterprise 2009 - 2010
Convergys 2006 - 2007
Assurant Health 2001 - 2006
Protocol Global Solutions 1999 - 2001
Convergys 1997 - 1999
Skills
P&L Management, Call center, Performance Improvement, Marketing strategy, Marketing ROI, People Management &..., Building winning teams, BPO, Sales Operations, Service Operations, Change Management, Business Strategy, Business Development, Distribution Management, Leadership, Consumer Insights, sales channel leadership, Business Transformation, Process Improvement, Performance Metrics, ROMI, Call Center, Marketing Strategy, Team Building, Call Centers, Strategy, Outsourcing, Sales, Customer Experience, Strategic Planning, Management, Sales Management, CRM, New Business Development, B2B, Performance Management, Selling, Integrated Marketing, Direct Sales, Analysis, Human Resources, Marketing, Distributed Team..., Sourcing, Program Management, Mergers & Acquisitions, Customer Insight, Business Process, Organizational..., Consulting
Education
John Cook School of Business at Saint Louis University 1993 — 1995
MBA, Marketing
Saint Louis University 1988 — 1991
BS, Finance
Teleperformance 2012 - Present
Golf Pipeline 2012 - Present
CIGNA 2011 - 2012
Florida Blue 2010 - 2011
Brad Lindemann; Independent Consultant 2007 - 2011
American Enterprise 2009 - 2010
Convergys 2006 - 2007
Assurant Health 2001 - 2006
Protocol Global Solutions 1999 - 2001
Convergys 1997 - 1999
Skills
P&L Management, Call center, Performance Improvement, Marketing strategy, Marketing ROI, People Management &..., Building winning teams, BPO, Sales Operations, Service Operations, Change Management, Business Strategy, Business Development, Distribution Management, Leadership, Consumer Insights, sales channel leadership, Business Transformation, Process Improvement, Performance Metrics, ROMI, Call Center, Marketing Strategy, Team Building, Call Centers, Strategy, Outsourcing, Sales, Customer Experience, Strategic Planning, Management, Sales Management, CRM, New Business Development, B2B, Performance Management, Selling, Integrated Marketing, Direct Sales, Analysis, Human Resources, Marketing, Distributed Team..., Sourcing, Program Management, Mergers & Acquisitions, Customer Insight, Business Process, Organizational..., Consulting
Education
John Cook School of Business at Saint Louis University 1993 — 1995
MBA, Marketing
Saint Louis University 1988 — 1991
BS, Finance
Chad Avalon Chad Avalon's Convergys Experience November 2004 - September 2006
Job Doctoral Clinical Psychology Student and Life Coach
Industry Health, Wellness and Fitness
Experience
Avalon Coaching November 2012 - Present
YES! (Youth for Environmental Santiy) January 2015 - Present
Sofia University USA August 2013 - August 2014
Avalon Automation December 2008 - May 2010
Portland Community College September 2006 - June 2008
Convergys November 2004 - September 2006
Best Buy August 2003 - March 2004
Skills
Treatment, Psychology, Community Outreach, CRM, Coaching, Program Development, Mental Health, Marketing, Psychotherapy, Personal Development, Public Speaking, Social Media, Stress Management, Management, Customer Service, Teaching
Education
Sofia University 2013 — 2016
PhD, Transpersonal Psychology
JFK University 2010 — 2012
Master of Arts (M.A.), Integral Psychology
Portland State University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Psychology
Avalon Coaching November 2012 - Present
YES! (Youth for Environmental Santiy) January 2015 - Present
Sofia University USA August 2013 - August 2014
Avalon Automation December 2008 - May 2010
Portland Community College September 2006 - June 2008
Convergys November 2004 - September 2006
Best Buy August 2003 - March 2004
Skills
Treatment, Psychology, Community Outreach, CRM, Coaching, Program Development, Mental Health, Marketing, Psychotherapy, Personal Development, Public Speaking, Social Media, Stress Management, Management, Customer Service, Teaching
Education
Sofia University 2013 — 2016
PhD, Transpersonal Psychology
JFK University 2010 — 2012
Master of Arts (M.A.), Integral Psychology
Portland State University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Psychology
Hollie Edwards Hollie Edwards's Convergys Experience July 2013 - June 2015
Job Tech Support Rep
Industry Telecommunications
Experience
Apple 2015 - Present
Convergys July 2013 - June 2015
Skills
Technical Support, Telecommunications, Training, Avaya
Education
James H Faulkner State Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Pre-Pharmacy Studies
Apple 2015 - Present
Convergys July 2013 - June 2015
Skills
Technical Support, Telecommunications, Training, Avaya
Education
James H Faulkner State Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Pre-Pharmacy Studies
Michael A. Remisiewicz's Convergys Experience September 2005 - September 2009
Job Human Capital Management Consulting Services
Industry Staffing and Recruiting
Experience
Baker Tilly Virchow Krause, LLP May 2015 - Present
Hitachi Consulting September 2014 - April 2015
Korn/Ferry Futurestep August 2010 - August 2014
Taleo November 2009 - August 2010
Convergys September 2005 - September 2009
Convergys August 2002 - September 2005
Vurv (formerly Recruitmax) February 2002 - July 2002
Cotelligent 1998 - 2001
MD Technologies 1996 - 1998
Barnett Bank 1995 - 1996
Skills
Requirements Analysis, CRM, End User Training, Business Process, Workshop Facilitation, Vendor Relationships, Talent Acquisition, Vendor Management, Talent Management, HRIS, Outsourcing, SaaS
Education
Human Capital Institute 2010 — 2010
Human Capital Strategist Certification, Integrated Talent Management
Taleo University 2010 — 2010
ACE Certification, Taleo Certified System Administrator, Taleo 10
Jacksonville University 1984 — 1988
Bachelor of Science, Computer Information Systems
Baker Tilly Virchow Krause, LLP May 2015 - Present
Hitachi Consulting September 2014 - April 2015
Korn/Ferry Futurestep August 2010 - August 2014
Taleo November 2009 - August 2010
Convergys September 2005 - September 2009
Convergys August 2002 - September 2005
Vurv (formerly Recruitmax) February 2002 - July 2002
Cotelligent 1998 - 2001
MD Technologies 1996 - 1998
Barnett Bank 1995 - 1996
Skills
Requirements Analysis, CRM, End User Training, Business Process, Workshop Facilitation, Vendor Relationships, Talent Acquisition, Vendor Management, Talent Management, HRIS, Outsourcing, SaaS
Education
Human Capital Institute 2010 — 2010
Human Capital Strategist Certification, Integrated Talent Management
Taleo University 2010 — 2010
ACE Certification, Taleo Certified System Administrator, Taleo 10
Jacksonville University 1984 — 1988
Bachelor of Science, Computer Information Systems
Aisha Clark Aisha Clark's Convergys Experience June 2005 - June 2010
Job Authorization Representative at Magellan Health Services
Industry Mental Health Care
Experience
Magellan Health Services October 2012 - Present
Magellan Health Services July 2010 - October 2012
Convergys June 2005 - June 2010
Center for Comprehensive Services May 2003 - May 2005
Skills
Typing, Telephone Skills, Customer Service, Data Entry, Fax, Administrative Support, Outlook, Spreadsheets
Education
University of Phoenix 2009 — 2012
BS, Healthcare Administration and Information Technology
John A Logan College 2000 — 2005
Associates Degree, Computer Information Systems
Magellan Health Services October 2012 - Present
Magellan Health Services July 2010 - October 2012
Convergys June 2005 - June 2010
Center for Comprehensive Services May 2003 - May 2005
Skills
Typing, Telephone Skills, Customer Service, Data Entry, Fax, Administrative Support, Outlook, Spreadsheets
Education
University of Phoenix 2009 — 2012
BS, Healthcare Administration and Information Technology
John A Logan College 2000 — 2005
Associates Degree, Computer Information Systems
Josh Wooten, EMBA Josh Wooten, EMBA's Convergys Experience August 2005 - February 2006
Job at
Industry Marketing and Advertising
Experience
Western Governors University April 2015 - Present
SSA Marine May 2014 - February 2015
C. R. England April 2014 - October 2014
Teleperformance October 2012 - March 2014
U. S. Navy September 2006 - May 2009
Two Men and a Truck February 2006 - September 2006
Convergys August 2005 - February 2006
Skills
Marketing, Negotiation, Branding & Identity, Microsoft Office, Customer Service, Public Speaking, Leadership, Team Building, Strategic Planning, Project Management, Process Improvement, Social Media, Leadership Development, Research, Coaching, Microsoft Word, Budgets, PowerPoint, Microsoft Excel, Teaching, Management, Organizational..., Training, Program Management, Team Leadership, Staff Development, Military
Education
Jack Welch Management Institute 2012 — 2013
Master of Business Administration (MBA), Organizational Leadership, 4.0
Strayer University 2009 — 2012
Bachelor, Business Administration; in
Jack Welch Management Institute
Master of Business Administration, MBA
Western Governors University April 2015 - Present
SSA Marine May 2014 - February 2015
C. R. England April 2014 - October 2014
Teleperformance October 2012 - March 2014
U. S. Navy September 2006 - May 2009
Two Men and a Truck February 2006 - September 2006
Convergys August 2005 - February 2006
Skills
Marketing, Negotiation, Branding & Identity, Microsoft Office, Customer Service, Public Speaking, Leadership, Team Building, Strategic Planning, Project Management, Process Improvement, Social Media, Leadership Development, Research, Coaching, Microsoft Word, Budgets, PowerPoint, Microsoft Excel, Teaching, Management, Organizational..., Training, Program Management, Team Leadership, Staff Development, Military
Education
Jack Welch Management Institute 2012 — 2013
Master of Business Administration (MBA), Organizational Leadership, 4.0
Strayer University 2009 — 2012
Bachelor, Business Administration; in
Jack Welch Management Institute
Master of Business Administration, MBA
Doug Weiss's Convergys Experience 2003 - 2006
Job Financial Deal Architect at Xerox Business Services
Industry Information Technology and Services
Experience
Xerox March 2015 - Present
NorthgateArinso June 2006 - March 2015
Convergys 2003 - 2006
CitiStreet 2002 - 2003
CitiStreet 2000 - 2002
Hewitt Associates 1998 - 2000
Wellspring Resources (CitiStreet) 1996 - 1998
Skills
SAP HR, Outsourcing, Vendor Management, BPO, PeopleSoft, Requirements Analysis, Business Analysis, SDLC, Business Process, Process Improvement, Change Management, HRIS, Business Process..., Program Management, Integration, Solution Architecture, Call Center, SAP, Business Intelligence, Software Project...
Education
Jacksonville University 1988 — 1992
B.S., Finance and Management
Xerox March 2015 - Present
NorthgateArinso June 2006 - March 2015
Convergys 2003 - 2006
CitiStreet 2002 - 2003
CitiStreet 2000 - 2002
Hewitt Associates 1998 - 2000
Wellspring Resources (CitiStreet) 1996 - 1998
Skills
SAP HR, Outsourcing, Vendor Management, BPO, PeopleSoft, Requirements Analysis, Business Analysis, SDLC, Business Process, Process Improvement, Change Management, HRIS, Business Process..., Program Management, Integration, Solution Architecture, Call Center, SAP, Business Intelligence, Software Project...
Education
Jacksonville University 1988 — 1992
B.S., Finance and Management
La'Deidre Scott's Convergys Experience 2014 - Present
Job Hairstylist
Industry Cosmetics
Experience
Indulge Yourself Salon and Spa November 2014 - Present
Convergys 2014 - Present
Your Destiny 3 in 1 hair salon March 2012 - November 2014
Indulge yourself salon and spa September 2011 - March 2012
Salon August Fusion February 2011 - September 2011
Skills
Customer Service, Cosmetics, Sales, Makeup Artistry, Hair Care, Microsoft Office, Beauty Industry, Styling, Cosmetology, Salons, Makeovers, Hair Cutting, Skin Care, Hair Extensions, Hair Straightening, Social Media, Social Networking, Hair Styling
Education
Jacksonville University 2015 — 2018
Bachelor's degree, Social Sciences
Jacksonville University 2014 — 2018
Bachelor's degree, Social Sciences
A. Philip Randolph 2006 — 2010
Cosmetology/Cosmetologist, General
Indulge Yourself Salon and Spa November 2014 - Present
Convergys 2014 - Present
Your Destiny 3 in 1 hair salon March 2012 - November 2014
Indulge yourself salon and spa September 2011 - March 2012
Salon August Fusion February 2011 - September 2011
Skills
Customer Service, Cosmetics, Sales, Makeup Artistry, Hair Care, Microsoft Office, Beauty Industry, Styling, Cosmetology, Salons, Makeovers, Hair Cutting, Skin Care, Hair Extensions, Hair Straightening, Social Media, Social Networking, Hair Styling
Education
Jacksonville University 2015 — 2018
Bachelor's degree, Social Sciences
Jacksonville University 2014 — 2018
Bachelor's degree, Social Sciences
A. Philip Randolph 2006 — 2010
Cosmetology/Cosmetologist, General
Sue Anna Garlock Sue Anna Garlock's Convergys Experience January 2014 - Present
Job Lead Sales Rep at Convergys
Industry Consumer Services
Experience
Convergys January 2014 - Present
Convergys April 2012 - January 2014
Convergys September 2011 - April 2012
KinderCare May 2008 - September 2010
Skills
Teaching Adults, Teaching, Sports Coaching, Job Coaching, Customer Service, Customer Retention, Sales, Management, Food Service, Food Preparation, Secretarial Skills, Early Childhood..., Elementary Education, Organizational...
Education
University of Missouri-Saint Louis 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Jefferson College 2001 — 2004
Associate of Arts (A.A.), Elementary Education and Teaching
Convergys January 2014 - Present
Convergys April 2012 - January 2014
Convergys September 2011 - April 2012
KinderCare May 2008 - September 2010
Skills
Teaching Adults, Teaching, Sports Coaching, Job Coaching, Customer Service, Customer Retention, Sales, Management, Food Service, Food Preparation, Secretarial Skills, Early Childhood..., Elementary Education, Organizational...
Education
University of Missouri-Saint Louis 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Jefferson College 2001 — 2004
Associate of Arts (A.A.), Elementary Education and Teaching
James Mauss James Mauss's Convergys Experience September 2008 - October 2011
Job
Industry Computer Software
Experience
Couchbase June 2013 - Present
Couchbase October 2011 - June 2013
Convergys September 2008 - October 2011
Intervoice, Inc. September 2006 - September 2008
Nuasis November 2004 - September 2006
James Madison University August 2002 - May 2004
Skills
Linux, Ruby, PHP, NoSQL, Java, Call Center, Unix, Web Development, Customer Relations, Couchbase, SIP, Programming, SQL, Technical Support, VoIP, Troubleshooting, Virtualization, Software Engineering, Shell Scripting, Databases, Customer Service, Open Source, TCP/IP, Ruby on Rails, Web Services
Education
Santa Clara University 2006 — 2009
MS, Software Engineering
James Madison University 2001 — 2004
BS, Computer Science
Couchbase June 2013 - Present
Couchbase October 2011 - June 2013
Convergys September 2008 - October 2011
Intervoice, Inc. September 2006 - September 2008
Nuasis November 2004 - September 2006
James Madison University August 2002 - May 2004
Skills
Linux, Ruby, PHP, NoSQL, Java, Call Center, Unix, Web Development, Customer Relations, Couchbase, SIP, Programming, SQL, Technical Support, VoIP, Troubleshooting, Virtualization, Software Engineering, Shell Scripting, Databases, Customer Service, Open Source, TCP/IP, Ruby on Rails, Web Services
Education
Santa Clara University 2006 — 2009
MS, Software Engineering
James Madison University 2001 — 2004
BS, Computer Science
Jyothi Panchumarthy Jyothi Panchumarthy's Convergys Experience March 2006 - December 2006
Job Associate at BlackRock
Industry Information Technology and Services
Experience
BlackRock October 2012 - Present
MAXIMUS January 2011 - September 2012
Central Business Solutions December 2006 - September 2012
Omnicell 2007 - 2010
Convergys March 2006 - December 2006
ValueLabs 2005 - 2006
Skills
SQL Server 2000-2008, ASP.NET MVC, C#, SQL Server, VB.NET, ASP.NET, Web Services, .NET, OOP, SSRS, SDLC, Microsoft SQL Server, Requirements Analysis, Databases, Web Applications, Software Engineering, Data Warehousing, SSIS, Integration, Visual Studio
Education
Jawaharlal Nehru Technological University 2000 — 2004
Btech
BlackRock October 2012 - Present
MAXIMUS January 2011 - September 2012
Central Business Solutions December 2006 - September 2012
Omnicell 2007 - 2010
Convergys March 2006 - December 2006
ValueLabs 2005 - 2006
Skills
SQL Server 2000-2008, ASP.NET MVC, C#, SQL Server, VB.NET, ASP.NET, Web Services, .NET, OOP, SSRS, SDLC, Microsoft SQL Server, Requirements Analysis, Databases, Web Applications, Software Engineering, Data Warehousing, SSIS, Integration, Visual Studio
Education
Jawaharlal Nehru Technological University 2000 — 2004
Btech
Miki Madrid Miki Madrid's Convergys Experience February 2011 - April 2013
Job Test Tech III at Crane Aerospace & Electronics
Industry Electrical/Electronic Manufacturing
Experience
Crane Aerospace & Electronics April 2015 - Present
Crane Aerospace & Electronics / Volt February 2014 - Present
ITT Technical Institute September 2010 - Present
Convergys February 2011 - April 2013
Paper Mart June 2008 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Public Speaking, Customer Service, Windows, Photoshop, AutoCAD, Programming, Matlab, C++, C, Computer Hardware, Analysis, Technical Support, Access, Testing, Troubleshooting, Windows 7, HTML
Education
ITT Technical Institute-Tucson 2010 — 2013
Associate of Science (AS), Computer and Electrical Engineering Technology
ITT Technical Institute-Torrance
Crane Aerospace & Electronics April 2015 - Present
Crane Aerospace & Electronics / Volt February 2014 - Present
ITT Technical Institute September 2010 - Present
Convergys February 2011 - April 2013
Paper Mart June 2008 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Public Speaking, Customer Service, Windows, Photoshop, AutoCAD, Programming, Matlab, C++, C, Computer Hardware, Analysis, Technical Support, Access, Testing, Troubleshooting, Windows 7, HTML
Education
ITT Technical Institute-Tucson 2010 — 2013
Associate of Science (AS), Computer and Electrical Engineering Technology
ITT Technical Institute-Torrance
Amie L Petway's Convergys Experience July 2007 - May 2015
Job Cake Decorator at Sweet Dreams by Lovelle
Industry Outsourcing/Offshoring
Experience
Convergys Corporation May 2015 - Present
Sweet Dreams by Lovelle October 1998 - Present
Convergys July 2007 - May 2015
Convergys May 2012 - September 2013
Seven Springs Mountain Resort December 2009 - February 2010
Skills
Data Entry, Microsoft Office, Customer Service, Customer Satisfaction, PowerPoint, Training, Community Outreach, Access, Leadership, Public Speaking, Process Improvement, Event Planning, Human Resources, Strategic Planning, Team Building, Social Networking, Project Management, Microsoft Excel, Outlook, Microsoft Word, Employee Relations, Coaching, Recruiting, Software Documentation
Education
Johnson and Wales University 2008 — 2012
BS, Baking & Pastry Arts & Food Service Mgmt
North Carolina Agricultural and Technical State University
Elementary Education and Teaching
Convergys Corporation May 2015 - Present
Sweet Dreams by Lovelle October 1998 - Present
Convergys July 2007 - May 2015
Convergys May 2012 - September 2013
Seven Springs Mountain Resort December 2009 - February 2010
Skills
Data Entry, Microsoft Office, Customer Service, Customer Satisfaction, PowerPoint, Training, Community Outreach, Access, Leadership, Public Speaking, Process Improvement, Event Planning, Human Resources, Strategic Planning, Team Building, Social Networking, Project Management, Microsoft Excel, Outlook, Microsoft Word, Employee Relations, Coaching, Recruiting, Software Documentation
Education
Johnson and Wales University 2008 — 2012
BS, Baking & Pastry Arts & Food Service Mgmt
North Carolina Agricultural and Technical State University
Elementary Education and Teaching
Prasad Kotipalli Prasad Kotipalli's Convergys Experience March 2010 - May 2012
Job Sr Analyst Database at NetCracker
Industry Information Technology and Services
Experience
NetCracker May 2012 - Present
Convergys March 2010 - May 2012
Procter & Gamble July 2009 - March 2010
Sara Lee December 2007 - June 2009
Convergys December 2005 - November 2007
Arctic Region Supercomputing Center December 2004 - January 2006
University of Alaska Fairbanks January 2004 - December 2004
International Arctic Research Center May 2004 - August 2004
PSI Data Systems February 2002 - January 2003
Skills
Shell Scripting, Database Administration, PL/SQL, Oracle 9i, Unix, Unix Shell Scripting, SQL, Databases, Data Warehousing, ETL, Oracle, Performance Tuning, Microsoft SQL Server, Solaris, SDLC, Oracle RAC, Disaster Recovery, AIX, Operating Systems, RMAN, HP-UX, Testing, Troubleshooting, Access, Database Design, Quality Assurance, Data Modeling, Data Migration, Integration, Solution Architecture, Telecommunications, Requirements Analysis, Enterprise Architecture, Spring, ITIL, Systems Analysis, Software Project..., Weblogic, Business Intelligence, SOA, Requirements Gathering, Software Development, DB2, Linux, C, Oracle Database, IBM AIX
Education
University of Alaska Fairbanks 2004 — 2006
MS
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech
NetCracker May 2012 - Present
Convergys March 2010 - May 2012
Procter & Gamble July 2009 - March 2010
Sara Lee December 2007 - June 2009
Convergys December 2005 - November 2007
Arctic Region Supercomputing Center December 2004 - January 2006
University of Alaska Fairbanks January 2004 - December 2004
International Arctic Research Center May 2004 - August 2004
PSI Data Systems February 2002 - January 2003
Skills
Shell Scripting, Database Administration, PL/SQL, Oracle 9i, Unix, Unix Shell Scripting, SQL, Databases, Data Warehousing, ETL, Oracle, Performance Tuning, Microsoft SQL Server, Solaris, SDLC, Oracle RAC, Disaster Recovery, AIX, Operating Systems, RMAN, HP-UX, Testing, Troubleshooting, Access, Database Design, Quality Assurance, Data Modeling, Data Migration, Integration, Solution Architecture, Telecommunications, Requirements Analysis, Enterprise Architecture, Spring, ITIL, Systems Analysis, Software Project..., Weblogic, Business Intelligence, SOA, Requirements Gathering, Software Development, DB2, Linux, C, Oracle Database, IBM AIX
Education
University of Alaska Fairbanks 2004 — 2006
MS
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech
Lani Tuggle Lani Tuggle's Convergys Experience November 2008 - May 2011
Job Helium
Industry Outsourcing/Offshoring
Experience
Temp@ CENGAGE LEARNING July 2011 - August 2011
Convergys November 2008 - May 2011
Transitions Inc February 2003 - September 2008
Dunbar Armored January 2000 - January 2001
Skills
Troubleshooting, Call Centers, Hardware
Education
County H. S
High School Diploma
Jefferson Community College
Temp@ CENGAGE LEARNING July 2011 - August 2011
Convergys November 2008 - May 2011
Transitions Inc February 2003 - September 2008
Dunbar Armored January 2000 - January 2001
Skills
Troubleshooting, Call Centers, Hardware
Education
County H. S
High School Diploma
Jefferson Community College
Helen Monteith Helen Monteith's Convergys Experience September 2010 - February 2011
Job Business Analyst at Convergys
Industry Computer Software
Experience
Convergys September 2010 - February 2011
APLS Group April 2009 - February 2010
Cox Communications April 2002 - November 2004
Pivotal Corporation June 1999 - November 2001
Skills
CRM, Business Development, Account Management, Business Analysis, Project Management, Solution Selling, Product Management, Enterprise Software, Vendor Management, Strategic Planning
Education
James Madison University 1990 — 1994
Bachelor of Arts, Double Major: Communications and French
The Collegiate Schools 1979 — 1990
Convergys September 2010 - February 2011
APLS Group April 2009 - February 2010
Cox Communications April 2002 - November 2004
Pivotal Corporation June 1999 - November 2001
Skills
CRM, Business Development, Account Management, Business Analysis, Project Management, Solution Selling, Product Management, Enterprise Software, Vendor Management, Strategic Planning
Education
James Madison University 1990 — 1994
Bachelor of Arts, Double Major: Communications and French
The Collegiate Schools 1979 — 1990
Jayaprada Akavaram Jayaprada Akavaram's Convergys Experience April 2004 - October 2007
Job Analyst, Systems at NIIT Technologies Limited
Industry Information Technology and Services
Experience
NIIT Technologies Limited August 2010 - Present
Magna Infotech October 2007 - August 2010
Dow Jones January 2010 - June 2010
Telcordia Technologies December 2007 - December 2009
Convergys April 2004 - October 2007
Infotech Enterprises Limited March 2002 - April 2004
Education
Jawaharlal Nehru Technological University 1994 — 1998
B.Tech, Mechanical
NIIT Technologies Limited August 2010 - Present
Magna Infotech October 2007 - August 2010
Dow Jones January 2010 - June 2010
Telcordia Technologies December 2007 - December 2009
Convergys April 2004 - October 2007
Infotech Enterprises Limited March 2002 - April 2004
Education
Jawaharlal Nehru Technological University 1994 — 1998
B.Tech, Mechanical
Kayla Cantrell Kayla Cantrell's Convergys Experience May 2012 - December 2013
Job Office Manager at Singer Family Group Inc
Industry Accounting
Experience
Singer Family Group Inc January 2014 - Present
Convergys May 2012 - December 2013
Patricia's February 2012 - May 2012
Skills
Customer Service Expert, Energetic Work Attitude, Adept problem-solver, Organizational &...
Education
Missouri Baptist University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Jefferson College 2012 — 2014
Associate of Arts (A.A.), Accounting and Finance
Singer Family Group Inc January 2014 - Present
Convergys May 2012 - December 2013
Patricia's February 2012 - May 2012
Skills
Customer Service Expert, Energetic Work Attitude, Adept problem-solver, Organizational &...
Education
Missouri Baptist University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Jefferson College 2012 — 2014
Associate of Arts (A.A.), Accounting and Finance
Ashley Narrigan Ashley Narrigan's Convergys Experience March 2015 - Present
Job Team Manager/Salesforce Certified
Industry Outsourcing/Offshoring
Experience
Convergys March 2015 - Present
Stream Global Services October 2012 - Present
Stream Global Services December 2011 - September 2013
Instructional Technology at Jefferson Community College May 2010 - December 2010
Instructional Technology at Jefferson Community College September 2004 - August 2007
Skills
Salesforce.com..., Salesforce.com..., Microsoft Office, Photoshop, Help Desk Support, Call Centers, Windows XP, Windows 7, SFDC, Technical Support, Troubleshooting, Windows, Salesforce.com, Software Installation, Training, Management, XP, CRM
Education
State University of New York Upstate Medical University 2007 — 2009
Bachelor of Science (B.S.), Medical Imaging
Jefferson Community College 2004 — 2007
Associate of Science (A.S.), Liberal Arts: Math and Science
Convergys March 2015 - Present
Stream Global Services October 2012 - Present
Stream Global Services December 2011 - September 2013
Instructional Technology at Jefferson Community College May 2010 - December 2010
Instructional Technology at Jefferson Community College September 2004 - August 2007
Skills
Salesforce.com..., Salesforce.com..., Microsoft Office, Photoshop, Help Desk Support, Call Centers, Windows XP, Windows 7, SFDC, Technical Support, Troubleshooting, Windows, Salesforce.com, Software Installation, Training, Management, XP, CRM
Education
State University of New York Upstate Medical University 2007 — 2009
Bachelor of Science (B.S.), Medical Imaging
Jefferson Community College 2004 — 2007
Associate of Science (A.S.), Liberal Arts: Math and Science
John Dees John Dees's Convergys Experience July 2012 - Present
Job Information Technology Specialist at US Army
Industry Military
Experience
Missouri National Guard May 2015 - Present
Convergys July 2012 - Present
Skills
Troubleshooting, Networking, Technical Support, Microsoft Office, Computer Hardware, HTML, Web Servers, Team Leadership, GSM, LTE, Customer Service, Team Management, Management, Call Centers, Inventory Management, Adobe Creative Suite, Linksys, Cisco Technologies, AutoCAD, Solidworks, Autodesk Software, Antivirus, Wireless Networking, PHP, JavaScript, CompTIA A+, Cisco Certified, Microsoft Exchange, Active Directory..., Security Clearance
Education
Ft. Gordon, GA. 2014 — 2015
Certificate of Completion, 25B - Information Technology Specialist
Jefferson College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Crystal City Highschool 2003 — 2007
General Education Requirement, 3.4 GPA
Missouri National Guard May 2015 - Present
Convergys July 2012 - Present
Skills
Troubleshooting, Networking, Technical Support, Microsoft Office, Computer Hardware, HTML, Web Servers, Team Leadership, GSM, LTE, Customer Service, Team Management, Management, Call Centers, Inventory Management, Adobe Creative Suite, Linksys, Cisco Technologies, AutoCAD, Solidworks, Autodesk Software, Antivirus, Wireless Networking, PHP, JavaScript, CompTIA A+, Cisco Certified, Microsoft Exchange, Active Directory..., Security Clearance
Education
Ft. Gordon, GA. 2014 — 2015
Certificate of Completion, 25B - Information Technology Specialist
Jefferson College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Crystal City Highschool 2003 — 2007
General Education Requirement, 3.4 GPA
Venkatesh Thallam Venkatesh Thallam's Convergys Experience June 2011 - June 2012
Job Technology Analyst at Bank of America Merrill Lynch
Industry Computer Software
Experience
Bank of America Merrill Lynch February 2015 - Present
New York University September 2014 - December 2014
Bank of America June 2014 - August 2014
Street of Walls 2014 - 2014
NYU–Poly Incubator September 2013 - December 2013
NetCracker(Formerly Convergys) July 2012 - August 2013
Convergys June 2011 - June 2012
Coherendz India Private Limited April 2010 - June 2010
Tata Tele Services Ltd, Hyderabad June 2006 - July 2007
Skills
HTML, Core Java, Team Management, JavaScript, SQL, Servlets, Unix, JSP, Java, C, PHP, MySQL, Python(Beginner), Online Traffic, Online Marketing, Google Analytics
Education
New York University 2013 — 2015
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2007 — 2011
B.Tech, Computer Science and Engineering
Bank of America Merrill Lynch February 2015 - Present
New York University September 2014 - December 2014
Bank of America June 2014 - August 2014
Street of Walls 2014 - 2014
NYU–Poly Incubator September 2013 - December 2013
NetCracker(Formerly Convergys) July 2012 - August 2013
Convergys June 2011 - June 2012
Coherendz India Private Limited April 2010 - June 2010
Tata Tele Services Ltd, Hyderabad June 2006 - July 2007
Skills
HTML, Core Java, Team Management, JavaScript, SQL, Servlets, Unix, JSP, Java, C, PHP, MySQL, Python(Beginner), Online Traffic, Online Marketing, Google Analytics
Education
New York University 2013 — 2015
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2007 — 2011
B.Tech, Computer Science and Engineering
Vivian Robarts's Convergys Experience September 1998 - September 2000
Job Senior Solutions Consultant
Industry Outsourcing/Offshoring
Experience
Convergys Corporation September 2008 - Present
Convergys Corporation September 2000 - September 2008
Convergys September 1998 - September 2000
AT&T September 1992 - September 1998
AT&T April 1989 - September 1992
Skills
Strategic Leadership..., Business Development..., Strategic Planning..., Business..., Organizational Leader, Project Planning, Management, Operations Management, Management Due Diligence, Business Process, Call Centers, Contract Negotiation, Employee Management, Hiring Employees, Organizational..., Solution Development, Creative Solutions, Marketing, Business Innovation, Manage Client..., Client Presentation, Client Relations Skills, Client Development, Cross Functional..., Cross Functional..., Employee Training, Coaching, Staff Development, New Business Development, Global Business..., Strategic Consulting, Proposal Writing, Collaborative Problem..., Cross-functional Team..., Strategic Communications, Directing Teams, Communication Skills, Microsoft Excel, Microsoft Office, Microsoft Office 2007, PowerPoint, Business Requirements, Data Analysis, Pricing Strategy, Bid Pricing, Value Based Selling, Sales Operations, Sales Support Tools, Award Winner, Driven By Results
Education
Liberty University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jacksonville University 1990 — 1992
Business Administration and Management, General
Florida College
Convergys Corporation September 2008 - Present
Convergys Corporation September 2000 - September 2008
Convergys September 1998 - September 2000
AT&T September 1992 - September 1998
AT&T April 1989 - September 1992
Skills
Strategic Leadership..., Business Development..., Strategic Planning..., Business..., Organizational Leader, Project Planning, Management, Operations Management, Management Due Diligence, Business Process, Call Centers, Contract Negotiation, Employee Management, Hiring Employees, Organizational..., Solution Development, Creative Solutions, Marketing, Business Innovation, Manage Client..., Client Presentation, Client Relations Skills, Client Development, Cross Functional..., Cross Functional..., Employee Training, Coaching, Staff Development, New Business Development, Global Business..., Strategic Consulting, Proposal Writing, Collaborative Problem..., Cross-functional Team..., Strategic Communications, Directing Teams, Communication Skills, Microsoft Excel, Microsoft Office, Microsoft Office 2007, PowerPoint, Business Requirements, Data Analysis, Pricing Strategy, Bid Pricing, Value Based Selling, Sales Operations, Sales Support Tools, Award Winner, Driven By Results
Education
Liberty University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jacksonville University 1990 — 1992
Business Administration and Management, General
Florida College
Modibo Coulibaly's Convergys Experience December 2005 - February 2007
Job Student at ITT Technical InstituteTucson
Industry Design
Experience
H&R Block December 2011 - Present
Circle K January 2010 - November 2011
Cyracom International, Inc September 2009 - January 2010
Mykylee’s Gift Shop February 2007 - September 2009
Convergys December 2005 - February 2007
Afni March 2004 - December 2005
Opinion Research Corporation January 2002 - March 2004
Skills
AutoCAD, AutoCAD Architecture, Revit, Civil 3D, 3Ds Max, Microsoft project, Inventor, Microsoft Office
Education
ITT Technical Institute 2009 — 2013
Associates of Science, Computer-Aided Drafting and Design
ITT Technical Institute-Tucson 2009 — 2013
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
H&R Block December 2011 - Present
Circle K January 2010 - November 2011
Cyracom International, Inc September 2009 - January 2010
Mykylee’s Gift Shop February 2007 - September 2009
Convergys December 2005 - February 2007
Afni March 2004 - December 2005
Opinion Research Corporation January 2002 - March 2004
Skills
AutoCAD, AutoCAD Architecture, Revit, Civil 3D, 3Ds Max, Microsoft project, Inventor, Microsoft Office
Education
ITT Technical Institute 2009 — 2013
Associates of Science, Computer-Aided Drafting and Design
ITT Technical Institute-Tucson 2009 — 2013
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
Hareendra Munimadugu Hareendra Munimadugu's Convergys Experience June 2011 - December 2011
Job Software Engineer
Industry Computer Software
Experience
Cerner Corporation November 2014 - Present
NetCracker January 2012 - October 2014
University of Cincinnati September 2009 - November 2012
Convergys June 2011 - December 2011
Skills
Java, C++, C, Unix, Python, SQL, C#, Windows, Perl
Education
University of Cincinnati 2009 — 2012
Master of Science, Computer Engineering
Jawaharlal Nehru Technological University 2005 — 2009
Bachelor of Technology, Computer Engineering
Cerner Corporation November 2014 - Present
NetCracker January 2012 - October 2014
University of Cincinnati September 2009 - November 2012
Convergys June 2011 - December 2011
Skills
Java, C++, C, Unix, Python, SQL, C#, Windows, Perl
Education
University of Cincinnati 2009 — 2012
Master of Science, Computer Engineering
Jawaharlal Nehru Technological University 2005 — 2009
Bachelor of Technology, Computer Engineering
Rebecca Teel Rebecca Teel's Convergys Experience September 2010 - December 2011
Job Event Services Coordinator/Administrative Professional
Industry Events Services
Experience
Role Models University June 2014 - February 2015
Delectables by Holly Catering April 2014 - February 2015
Red Ventures July 2014 - November 2014
TalentBridge October 2013 - July 2014
Randstad September 2013 - July 2014
Vintage Motor Club Conference and Events Center July 2012 - August 2012
Convergys September 2010 - December 2011
Skills
Event Management, Event Planning, Food & Beverage, Event Execution, Hospitality Industry, Hospitality Management, Special Events, Talent Coordination, Project Management, Entertainment, Event Marketing, Decor Selection, Budget Management, On-Site Management, Vendor Negotiation, Contract Negotiation, Maintaining Business..., Site Selection, A/V Management, Marketing Management, Volunteer Management, Coaching, Budgets, Talent Management, Negotiation, Customer Service, Hospitality, Trade Shows, Meeting Planning
Education
Johnson and Wales University 2006 — 2010
BS, Hotel Management
Role Models University June 2014 - February 2015
Delectables by Holly Catering April 2014 - February 2015
Red Ventures July 2014 - November 2014
TalentBridge October 2013 - July 2014
Randstad September 2013 - July 2014
Vintage Motor Club Conference and Events Center July 2012 - August 2012
Convergys September 2010 - December 2011
Skills
Event Management, Event Planning, Food & Beverage, Event Execution, Hospitality Industry, Hospitality Management, Special Events, Talent Coordination, Project Management, Entertainment, Event Marketing, Decor Selection, Budget Management, On-Site Management, Vendor Negotiation, Contract Negotiation, Maintaining Business..., Site Selection, A/V Management, Marketing Management, Volunteer Management, Coaching, Budgets, Talent Management, Negotiation, Customer Service, Hospitality, Trade Shows, Meeting Planning
Education
Johnson and Wales University 2006 — 2010
BS, Hotel Management
Brandyn Barber Brandyn Barber's Convergys Experience June 2015 - Present
Job Customer service agent at Convergys
Industry Sports
Experience
Convergys June 2015 - Present
Lawrenceburg High School October 2010 - Present
McDonald's Corporation June 2005 - September 2015
Northern Kentucky University August 2013 - December 2013
Northern Kentucky University August 2012 - May 2013
Purdue Rec Sports August 2009 - May 2010
Purdue Rec Sports January 2009 - May 2010
Purdue Rec Sports January 2008 - May 2010
Perfect North Slopes November 2004 - March 2005
Skills
Event Management, Basketball, Sports, Athletics, Sales Presentations, Event Planning, Social Media, Facebook, Microsoft Office, Time Management, Social Networking, PowerPoint, Customer Service, Public Speaking, Microsoft Excel
Education
Northern Kentucky University 2011 — 2013
Bachelor of Science (BS), Sports Business, 3.593
Ivy Tech Community College 2010 — 2011
Sports Business
Purdue University 2007 — 2010
Undecided
Convergys June 2015 - Present
Lawrenceburg High School October 2010 - Present
McDonald's Corporation June 2005 - September 2015
Northern Kentucky University August 2013 - December 2013
Northern Kentucky University August 2012 - May 2013
Purdue Rec Sports August 2009 - May 2010
Purdue Rec Sports January 2009 - May 2010
Purdue Rec Sports January 2008 - May 2010
Perfect North Slopes November 2004 - March 2005
Skills
Event Management, Basketball, Sports, Athletics, Sales Presentations, Event Planning, Social Media, Facebook, Microsoft Office, Time Management, Social Networking, PowerPoint, Customer Service, Public Speaking, Microsoft Excel
Education
Northern Kentucky University 2011 — 2013
Bachelor of Science (BS), Sports Business, 3.593
Ivy Tech Community College 2010 — 2011
Sports Business
Purdue University 2007 — 2010
Undecided
Christine Encinas, PMP's Convergys Experience May 2000 - March 2001
Job Technology Project Manager
Industry Information Technology and Services
Experience
Bank of America August 1997 - Present
Convergys May 2000 - March 2001
TNT Logistics 1995 - 1997
United Parcel Service 1992 - 1995
Skills
SDLC, PMP, Vendor Management, Business Analysis, Process Improvement, Risk Management, Banking, Data Warehousing, Visio, Program Management, Project Management, Business Intelligence, Change Management, Portfolio Management, Business Process, Management
Education
Jacksonville University 1991 — 1995
Bachelor of Science, Engineering Math
Bank of America August 1997 - Present
Convergys May 2000 - March 2001
TNT Logistics 1995 - 1997
United Parcel Service 1992 - 1995
Skills
SDLC, PMP, Vendor Management, Business Analysis, Process Improvement, Risk Management, Banking, Data Warehousing, Visio, Program Management, Project Management, Business Intelligence, Change Management, Portfolio Management, Business Process, Management
Education
Jacksonville University 1991 — 1995
Bachelor of Science, Engineering Math
Shaun Hysler's Convergys Experience August 1994 - August 2004
Job Tax Accounting | Financial Accounting | Experienced Human Resources Reporting Manager
Industry Accounting
Experience
SHRM Student Chapter Jacksonville University October 2012 - Present
Target March 2007 - October 2009
Convergys August 1994 - August 2004
Skills
Employee Benefits, Employee Management, Payroll, I-9 Compliance, HR Reports, Human Resources, Deferred Compensation, PeopleSoft, Access, Benefits Administration, Accounts Receivable, Accounts Payable, Microsoft Office, Microsoft Excel, Leadership
Education
Jacksonville University 2012 — 2014
Bachelor of Accounting and Finance (BBA), Tax Accounting, 3.83 GPA
Florida State College at Jacksonville 2004 — 2006
Associate of Arts (AA), Business Administration and Management, General
SHRM Student Chapter Jacksonville University October 2012 - Present
Target March 2007 - October 2009
Convergys August 1994 - August 2004
Skills
Employee Benefits, Employee Management, Payroll, I-9 Compliance, HR Reports, Human Resources, Deferred Compensation, PeopleSoft, Access, Benefits Administration, Accounts Receivable, Accounts Payable, Microsoft Office, Microsoft Excel, Leadership
Education
Jacksonville University 2012 — 2014
Bachelor of Accounting and Finance (BBA), Tax Accounting, 3.83 GPA
Florida State College at Jacksonville 2004 — 2006
Associate of Arts (AA), Business Administration and Management, General
Pradeep Mantha Pradeep Mantha's Convergys Experience May 2006 - July 2010
Job Senior Member of Technical Staff, BigData Analytics at salesforce.com
Industry Computer Software
Experience
Salesforce December 2014 - Present
salesforce.com October 2013 - December 2014
Lawrence Berkeley National Laboratory November 2012 - October 2013
Louisiana State University August 2011 - December 2011
Intel Corporation May 2011 - August 2011
Louisiana State University July 2010 - May 2011
Convergys May 2006 - July 2010
Skills
Perl, C, C++, Unix Shell Scripting, Hadoop, MapReduce, R, Python, Core Java, ASP.NET, VB.NET, C#, Oracle SQL, MySQL, Oracle, High Performance..., SQL
Education
Louisiana State University 2010 — 2012
Masters, Computer Science, 4.0
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science Engineering
Salesforce December 2014 - Present
salesforce.com October 2013 - December 2014
Lawrence Berkeley National Laboratory November 2012 - October 2013
Louisiana State University August 2011 - December 2011
Intel Corporation May 2011 - August 2011
Louisiana State University July 2010 - May 2011
Convergys May 2006 - July 2010
Skills
Perl, C, C++, Unix Shell Scripting, Hadoop, MapReduce, R, Python, Core Java, ASP.NET, VB.NET, C#, Oracle SQL, MySQL, Oracle, High Performance..., SQL
Education
Louisiana State University 2010 — 2012
Masters, Computer Science, 4.0
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science Engineering
Barbara Thayer's Convergys Experience May 1998 - October 2005
Job Corporate Communications Professional
Industry Financial Services
Caryn Lucas Caryn Lucas's Convergys Experience October 2009 - November 2009
Job Xpress Healthcare ABO
Industry Marketing and Advertising
Experience
Xpress Healthcare July 2012 - Present
Convergys October 2009 - November 2009
Convergys/DIRECTV October 2009 - November 2009
Tupperware 2008 - 2009
Zappos.com January 2004 - July 2008
AT & T November 2007 - March 2008
Zappos.com September 2004 - July 2007
Brock Builders August 2000 - July 2004
Star Container January 1997 - August 2000
Skills
Customer Service, Retail, Data Entry
Education
Jefferson Community College 2004 — 2004
GED, GED
Xpress Healthcare July 2012 - Present
Convergys October 2009 - November 2009
Convergys/DIRECTV October 2009 - November 2009
Tupperware 2008 - 2009
Zappos.com January 2004 - July 2008
AT & T November 2007 - March 2008
Zappos.com September 2004 - July 2007
Brock Builders August 2000 - July 2004
Star Container January 1997 - August 2000
Skills
Customer Service, Retail, Data Entry
Education
Jefferson Community College 2004 — 2004
GED, GED
Rene Olmos Rene Olmos's Convergys Experience October 2012 - April 2014
Job IT Specialist
Industry Information Technology and Services
Experience
Independent Contractor July 2012 - Present
Hewlett-Packard March 2015 - August 2015
EtQ October 2014 - January 2015
Convergys October 2012 - April 2014
Mister Carwash August 2012 - October 2012
Hewlett-Packard October 2011 - July 2012
Geek Squad October 2005 - February 2012
Desert Diamond Casino October 2007 - October 2010
$199 Computer Stores November 2003 - April 2006
Skills
A+ Certified, Active Directory, Windows Server, Norton Ghost, Microsoft Exchange, Windows 7, Computer Hardware, DHCP, DNS, VPN, VMware, Network Administration, XP, Routers, A+, Troubleshooting, Laptops, Security, SCCM, Group Policy, Network Security, Wireless Networking, TCP/IP, Information Security, Hardware, Server Administration, Software Installation, BMC Remedy, Windows XP
Education
ITT Technical Institute-Tucson 2007 — 2010
Bachelor of Science, Information Systems Security
ITT Technical Institute-Tucson 2003 — 2005
Associate of Applied Science, Computer Networking
Independent Contractor July 2012 - Present
Hewlett-Packard March 2015 - August 2015
EtQ October 2014 - January 2015
Convergys October 2012 - April 2014
Mister Carwash August 2012 - October 2012
Hewlett-Packard October 2011 - July 2012
Geek Squad October 2005 - February 2012
Desert Diamond Casino October 2007 - October 2010
$199 Computer Stores November 2003 - April 2006
Skills
A+ Certified, Active Directory, Windows Server, Norton Ghost, Microsoft Exchange, Windows 7, Computer Hardware, DHCP, DNS, VPN, VMware, Network Administration, XP, Routers, A+, Troubleshooting, Laptops, Security, SCCM, Group Policy, Network Security, Wireless Networking, TCP/IP, Information Security, Hardware, Server Administration, Software Installation, BMC Remedy, Windows XP
Education
ITT Technical Institute-Tucson 2007 — 2010
Bachelor of Science, Information Systems Security
ITT Technical Institute-Tucson 2003 — 2005
Associate of Applied Science, Computer Networking
SHEILA HAWTHORNE SHEILA HAWTHORNE's Convergys Experience November 2005 - April 2011
Job subrogation tech at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance April 2011 - Present
Convergys November 2005 - April 2011
Nestlé USA August 1992 - February 1997
Skills
Customer Satisfaction, Call Centers, Customer Service
Education
Jefferson College 2015 — 2015
Associate’s Degree, Business Administration, Management and Operations
Liberty Mutual Insurance April 2011 - Present
Convergys November 2005 - April 2011
Nestlé USA August 1992 - February 1997
Skills
Customer Satisfaction, Call Centers, Customer Service
Education
Jefferson College 2015 — 2015
Associate’s Degree, Business Administration, Management and Operations
Rajeev Singh, PMP ® Rajeev Singh, PMP ®'s Convergys Experience June 2011 - July 2012
Job AVPProject Manager/Application Manager at BofAMerrill Lynch
Industry Information Technology and Services
Experience
Bank of America January 2015 - Present
Bank of America - Merrill Lynch April 2013 - Present
Bank of America - Merrill Lynch July 2012 - July 2013
Convergys June 2011 - July 2012
Bharat Electronics Limited May 2009 - July 2009
Skills
Content Management, Software Project..., Programming, Program Management, Requirements Analysis, Business Requirements, Requirements..., Public Speaking, Java, C++, C#, Project Planning, Software Documentation, Software Development, Visio, Testing, SQL, SharePoint, Project Management, Analysis, Agile Methodologies, Business Analysis, Business Intelligence, Requirements Gathering, Scrum, Data Analysis, UML, Vendor Management, Leadership, Database Design, Databases
Education
University of Florida 2010 — 2012
Master of Science (M.S.), Computer and Information Science & Engineering
University of Florida 2010 — 2010
Senior certificate, Computer and Information Science & Engineering
Jaypee University of Information Technology 2006 — 2010
B.S., Electronics and Communication Engineering
Bank of America January 2015 - Present
Bank of America - Merrill Lynch April 2013 - Present
Bank of America - Merrill Lynch July 2012 - July 2013
Convergys June 2011 - July 2012
Bharat Electronics Limited May 2009 - July 2009
Skills
Content Management, Software Project..., Programming, Program Management, Requirements Analysis, Business Requirements, Requirements..., Public Speaking, Java, C++, C#, Project Planning, Software Documentation, Software Development, Visio, Testing, SQL, SharePoint, Project Management, Analysis, Agile Methodologies, Business Analysis, Business Intelligence, Requirements Gathering, Scrum, Data Analysis, UML, Vendor Management, Leadership, Database Design, Databases
Education
University of Florida 2010 — 2012
Master of Science (M.S.), Computer and Information Science & Engineering
University of Florida 2010 — 2010
Senior certificate, Computer and Information Science & Engineering
Jaypee University of Information Technology 2006 — 2010
B.S., Electronics and Communication Engineering
Cynthia Fambrough's Convergys Experience March 2012 - June 2012
Job Student
Industry Human Resources
Experience
Kaos Printing September 2012 - November 2012
Convergys March 2012 - June 2012
Walmart June 2008 - March 2012
YMCA of Greater St. Louis July 2007 - February 2008
Jefferson College Child Development Center September 2006 - May 2007
Skills
Preparation Of Reports, Written Correspondence, General Office Skills, Theater Management, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Computer Literacy, Photoshop, Drafting, Stage Carpentry, Theatrical Production, Drafting For Theater, Childcare, Customer Service, Animal Care, Retail Experience, Data Entry, Electronic Payment..., Question Answering, Multitasking Skills, Always Willing to Learn, Patience, Safety Practices, Computer Proficiency, Typing, Theatre, Retail, Digital Photography, PowerPoint, First Aid, Cashiering
Education
Missouri Baptist University 2015 — 2016
Bachelor's degree, Applied Management
Stephens College 2010 — 2011
Associate of Arts (A.A.), Technical Theatre/Theatre Design and Technology
Jefferson College 2005 — 2009
Associate of Arts (A.A.), General Studies
Kaos Printing September 2012 - November 2012
Convergys March 2012 - June 2012
Walmart June 2008 - March 2012
YMCA of Greater St. Louis July 2007 - February 2008
Jefferson College Child Development Center September 2006 - May 2007
Skills
Preparation Of Reports, Written Correspondence, General Office Skills, Theater Management, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Computer Literacy, Photoshop, Drafting, Stage Carpentry, Theatrical Production, Drafting For Theater, Childcare, Customer Service, Animal Care, Retail Experience, Data Entry, Electronic Payment..., Question Answering, Multitasking Skills, Always Willing to Learn, Patience, Safety Practices, Computer Proficiency, Typing, Theatre, Retail, Digital Photography, PowerPoint, First Aid, Cashiering
Education
Missouri Baptist University 2015 — 2016
Bachelor's degree, Applied Management
Stephens College 2010 — 2011
Associate of Arts (A.A.), Technical Theatre/Theatre Design and Technology
Jefferson College 2005 — 2009
Associate of Arts (A.A.), General Studies
Saisuraj Palavalasa, CSM®, ITIL®V3's Convergys Experience November 2006 - August 2007
Job Senior Manager Technology at Ness USA Inc.
Industry Information Technology and Services
Experience
NESS Technologies May 2013 - Present
NESS Technologies April 2011 - May 2013
NESS Technologies August 2007 - April 2011
Convergys November 2006 - August 2007
Oracle Corporation March 2004 - November 2006
Stock Holding Corporation of India Limited, Mumbai May 1999 - March 2004
Skills
SDLC, Business Intelligence, Requirements Analysis, Oracle, Software Project..., Data Warehousing, Business Analysis, PL/SQL, Outsourcing, Project Management, Software Development, Global Delivery, Pre-sales, Vendor Management, Unix, SQL, Integration, Program Management, Management, Team Management, RFP, Scrum, Project Control and..., Informatica Data..., Rally, Agile principles, Project Metrics &..., Project Risk management, Stakeholder Management, Resource Management, Third Party Vendor..., Capacity Planning, Oracle Discoverer, Oracle Database
Education
Jawaharlal Nehru Technological University 1993 — 1998
B.Tech, EEE
Sainik School, Korukonda 1985 — 1992
X+2, Maths, Biology, Physics & Chemistry
RCM School, Parvathipuram 1980 — 1984
Elementary
NESS Technologies May 2013 - Present
NESS Technologies April 2011 - May 2013
NESS Technologies August 2007 - April 2011
Convergys November 2006 - August 2007
Oracle Corporation March 2004 - November 2006
Stock Holding Corporation of India Limited, Mumbai May 1999 - March 2004
Skills
SDLC, Business Intelligence, Requirements Analysis, Oracle, Software Project..., Data Warehousing, Business Analysis, PL/SQL, Outsourcing, Project Management, Software Development, Global Delivery, Pre-sales, Vendor Management, Unix, SQL, Integration, Program Management, Management, Team Management, RFP, Scrum, Project Control and..., Informatica Data..., Rally, Agile principles, Project Metrics &..., Project Risk management, Stakeholder Management, Resource Management, Third Party Vendor..., Capacity Planning, Oracle Discoverer, Oracle Database
Education
Jawaharlal Nehru Technological University 1993 — 1998
B.Tech, EEE
Sainik School, Korukonda 1985 — 1992
X+2, Maths, Biology, Physics & Chemistry
RCM School, Parvathipuram 1980 — 1984
Elementary
Remus Padilla's Convergys Experience January 2012 - June 2012
Job Software engineer
Industry Computer Software
Experience
GE Intelligent Platforms April 2013 - Present
Aon Hewitt June 2012 - April 2013
Convergys January 2012 - June 2012
TJX July 2007 - January 2012
Skills
Embedded Systems, C, C++, Embedded Software, Software Development, Software Engineering, Testing, Java, Agile Methodologies, C#, Linux, Software Documentation, SDLC, SQL, Troubleshooting, Microsoft Office, Leadership, Requirements Analysis, Test Planning
Education
Jacksonville University 2008 — 2011
Bachelor's of Science, Computer Science, Minor in Criminology
GE Intelligent Platforms April 2013 - Present
Aon Hewitt June 2012 - April 2013
Convergys January 2012 - June 2012
TJX July 2007 - January 2012
Skills
Embedded Systems, C, C++, Embedded Software, Software Development, Software Engineering, Testing, Java, Agile Methodologies, C#, Linux, Software Documentation, SDLC, SQL, Troubleshooting, Microsoft Office, Leadership, Requirements Analysis, Test Planning
Education
Jacksonville University 2008 — 2011
Bachelor's of Science, Computer Science, Minor in Criminology
Josh Jines Josh Jines's Convergys Experience July 2003 - May 2015
Job Workforce and call center experience with education in networking
Industry Telecommunications
Experience
Charter Communications May 2015 - Present
Convergys July 2003 - May 2015
Skills
Software Project..., PL/SQL, Oracle, Transition Management, Requirements Analysis, Service Delivery, Offshoring, Sla
Education
St. Louis Community College 2006 — 2008
Associate of Applied Science, Information Systems
Jefferson College
Charter Communications May 2015 - Present
Convergys July 2003 - May 2015
Skills
Software Project..., PL/SQL, Oracle, Transition Management, Requirements Analysis, Service Delivery, Offshoring, Sla
Education
St. Louis Community College 2006 — 2008
Associate of Applied Science, Information Systems
Jefferson College
LaKeisha Boyd LaKeisha Boyd's Convergys Experience September 2015 - Present
Job Talent Acquisition Specialist at Convergys
Industry Human Resources
Experience
Convergys September 2015 - Present
Adlectus Consulting September 2013 - Present
Thomson Reuters June 2015 - September 2015
Futurestep June 2013 - December 2013
HollyFrontier Corporation August 2012 - June 2013
Texas Woman's University August 2012 - September 2012
Keste March 2011 - May 2012
Elegant Ivy Events January 2008 - March 2011
Caris Life Sciences March 2010 - January 2011
Dallas Baptist University August 2008 - May 2010
Skills
Strategic Planning, Employee Relations, Benefits, Outlook, PowerPoint, Customer Service, Word, Excel, Administration, Microsoft Office, Mentoring, Customer Relations, Account Management, New Business Development, Employee Benefits, Troubleshooting, Healthcare, Microsoft Word, Taleo, Microsoft Excel, Lotus Notes, Contract Negotiation, Customer Retention, Customer Satisfaction, Corporate Recruiting, Oracle, SAP, Immigration Law, Refineries, Recruiting, Technical Recruiting, ADP Payroll, Compensation & Benefit, Compensation Structures, Workers Compensation, Performance Management, Time Management, Talent Acquisition, System Administration, Sourcing, Leadership, Onboarding, Management, Deferred Compensation, Team Building, New Hire Orientations, College Recruiting, Applicant Tracking..., Job Descriptions, Talent Management
Education
Jackson State University 1996 — 2000
Bachelor, English
Jim Hill High School
Convergys September 2015 - Present
Adlectus Consulting September 2013 - Present
Thomson Reuters June 2015 - September 2015
Futurestep June 2013 - December 2013
HollyFrontier Corporation August 2012 - June 2013
Texas Woman's University August 2012 - September 2012
Keste March 2011 - May 2012
Elegant Ivy Events January 2008 - March 2011
Caris Life Sciences March 2010 - January 2011
Dallas Baptist University August 2008 - May 2010
Skills
Strategic Planning, Employee Relations, Benefits, Outlook, PowerPoint, Customer Service, Word, Excel, Administration, Microsoft Office, Mentoring, Customer Relations, Account Management, New Business Development, Employee Benefits, Troubleshooting, Healthcare, Microsoft Word, Taleo, Microsoft Excel, Lotus Notes, Contract Negotiation, Customer Retention, Customer Satisfaction, Corporate Recruiting, Oracle, SAP, Immigration Law, Refineries, Recruiting, Technical Recruiting, ADP Payroll, Compensation & Benefit, Compensation Structures, Workers Compensation, Performance Management, Time Management, Talent Acquisition, System Administration, Sourcing, Leadership, Onboarding, Management, Deferred Compensation, Team Building, New Hire Orientations, College Recruiting, Applicant Tracking..., Job Descriptions, Talent Management
Education
Jackson State University 1996 — 2000
Bachelor, English
Jim Hill High School
Lisa-Marie Bridwell Lisa-Marie Bridwell's Convergys Experience June 2008 - July 2009
Job Assistant Manager at MERS / Goodwill
Industry Nonprofit Organization Management
Experience
MERS / Goodwill December 2011 - Present
Enerco Electric August 2014 - October 2014
Jefferson County Library August 2009 - December 2011
Convergys June 2008 - July 2009
Skills
Management, Leadership, Training, Recruiting, Databases, Customer Service, Bookkeeping, Microsoft Office, Microsoft Word, Microsoft Excel, Peachtree, Payroll, Scheduling, Accounts Payable &..., Purchase Orders, Call Centers, Research, Sales
Education
Jefferson College 2008 — 2009
General Studies
Jefferson College 2008 — 2009
Secondary Education and Teaching
MERS / Goodwill December 2011 - Present
Enerco Electric August 2014 - October 2014
Jefferson County Library August 2009 - December 2011
Convergys June 2008 - July 2009
Skills
Management, Leadership, Training, Recruiting, Databases, Customer Service, Bookkeeping, Microsoft Office, Microsoft Word, Microsoft Excel, Peachtree, Payroll, Scheduling, Accounts Payable &..., Purchase Orders, Call Centers, Research, Sales
Education
Jefferson College 2008 — 2009
General Studies
Jefferson College 2008 — 2009
Secondary Education and Teaching
Reginald Willis's Convergys Experience September 2008 - July 2009
Job NOC Engineer at Global Cloud Xchange
Industry Telecommunications
Experience
Global Cloud Xchange October 2014 - Present
Level 3 Communications August 2013 - September 2014
Sprint July 2009 - January 2013
Convergys September 2008 - July 2009
DirectBuy, Inc. April 2007 - March 2008
DIRECTV December 2005 - August 2006
Skills
Cisco Technologies, OSPF
Education
J F Drake State Technical College 2005 — 2006
Computer Systems Networking and Telecommunications, 3.4 GPA
Global Cloud Xchange October 2014 - Present
Level 3 Communications August 2013 - September 2014
Sprint July 2009 - January 2013
Convergys September 2008 - July 2009
DirectBuy, Inc. April 2007 - March 2008
DIRECTV December 2005 - August 2006
Skills
Cisco Technologies, OSPF
Education
J F Drake State Technical College 2005 — 2006
Computer Systems Networking and Telecommunications, 3.4 GPA
Nikki Lattina Nikki Lattina's Convergys Experience October 2008 - October 2012
Job Undergraduate at UMSL
Industry Research
Experience
Jefferson College June 2013 - Present
Nordstrom October 2012 - February 2013
Convergys October 2008 - October 2012
Skills
Distance Learning, Microsoft Office, Teaching, Sales, Classroom Management, Telecommunications, Research, Learning Styles, K-12 Education, Middle School, Time Management, Team Building, Leadership, Science, E-Learning, Instructional Design, Event Planning, Public Speaking, Mathematics, Project Planning, Microsoft Excel, Microsoft Word, OneNote, Project Management, Online Research, Customer Service, Customer Satisfaction, Training, PowerPoint, Coaching, Outlook, Team Management, Employee Training, Customer Retention
Education
University of Missouri-Saint Louis 2015 — 2018
Bachelor of Science (BS), Chemistry
Missouri Baptist University 2014 — 2015
Bachelor's Degree, Chemistry, Undergraduate - Junior Year
Jefferson College 2013 — 2015
Associate's Degree, General Studies with focus on Chemistry
Jefferson College June 2013 - Present
Nordstrom October 2012 - February 2013
Convergys October 2008 - October 2012
Skills
Distance Learning, Microsoft Office, Teaching, Sales, Classroom Management, Telecommunications, Research, Learning Styles, K-12 Education, Middle School, Time Management, Team Building, Leadership, Science, E-Learning, Instructional Design, Event Planning, Public Speaking, Mathematics, Project Planning, Microsoft Excel, Microsoft Word, OneNote, Project Management, Online Research, Customer Service, Customer Satisfaction, Training, PowerPoint, Coaching, Outlook, Team Management, Employee Training, Customer Retention
Education
University of Missouri-Saint Louis 2015 — 2018
Bachelor of Science (BS), Chemistry
Missouri Baptist University 2014 — 2015
Bachelor's Degree, Chemistry, Undergraduate - Junior Year
Jefferson College 2013 — 2015
Associate's Degree, General Studies with focus on Chemistry
Danita Thompson Danita Thompson's Convergys Experience 2015 - 2015
Job Customer Service Specialist at Managed Health Services Centene Corporation
Industry Information Services
Experience
Managed Health Services - Centene Corporation August 2015 - Present
WebMD Health Services August 2014 - May 2015
Convergys 2015 - 2015
Indiana University Health January 2008 - March 2013
Mc Graw Hill Publishing Co October 2007 - December 2007
GEAR UP August 2004 - May 2005
Skills
Customer Service, Team Leadership, Call Centers, Management, Account Management
Education
Ivy Tech Community College 2015 — 2019
Associate of Science (A.S.), Business Administration and Management, General
Managed Health Services - Centene Corporation August 2015 - Present
WebMD Health Services August 2014 - May 2015
Convergys 2015 - 2015
Indiana University Health January 2008 - March 2013
Mc Graw Hill Publishing Co October 2007 - December 2007
GEAR UP August 2004 - May 2005
Skills
Customer Service, Team Leadership, Call Centers, Management, Account Management
Education
Ivy Tech Community College 2015 — 2019
Associate of Science (A.S.), Business Administration and Management, General
Amanda Speer's Convergys Experience May 2003 - January 2005
Job Senior Accounts Payable Analyst at Unigroup
Industry Transportation/Trucking/Railroad
Experience
UniGroup, Inc July 2015 - Present
UniGroup, Inc May 2014 - July 2015
DataServ January 2013 - May 2014
DataServ June 2006 - May 2014
Jefferson County Library July 2010 - February 2011
Ben Franklin Crafts January 2005 - May 2006
Convergys May 2003 - January 2005
Ben Franklin Crafts February 2002 - May 2003
Skills
Customer Service, Data Entry, Training, Attention to Detail, Process Documentation
Education
Webster University 2008 — 2010
B.A., Literature Society and Politics
Jefferson Community College 2006 — 2008
A.A., English
UniGroup, Inc July 2015 - Present
UniGroup, Inc May 2014 - July 2015
DataServ January 2013 - May 2014
DataServ June 2006 - May 2014
Jefferson County Library July 2010 - February 2011
Ben Franklin Crafts January 2005 - May 2006
Convergys May 2003 - January 2005
Ben Franklin Crafts February 2002 - May 2003
Skills
Customer Service, Data Entry, Training, Attention to Detail, Process Documentation
Education
Webster University 2008 — 2010
B.A., Literature Society and Politics
Jefferson Community College 2006 — 2008
A.A., English
Jackie Stokes-Alves Jackie Stokes-Alves's Convergys Experience May 2014 - Present
Job Trainer at Convergys
Industry Professional Training & Coaching
Experience
Convergys May 2014 - Present
Convergys January 2014 - May 2014
Convergys September 2013 - January 2014
W.R. Cobb Co. June 2009 - August 2013
Skills
Sales Management, Luxury Goods, Customer Service, Sales Process, Wholesale, Sales, New Business Development, Management, Account Management, Direct Sales, Key Account Management, Cold Calling, Pricing, B2B, International Sales, Sales Operations, Selling, Sales Presentations, Key Account Development, Customer Retention, Merchandising, Retail, Leadership, Team Building, Training, Customer Satisfaction, Time Management, Team Leadership, Operations Management, Forecasting, Purchasing, Coaching, Recruiting
Education
Johnson and Wales University 2012 — 2015
Bachelor's degree, Business Administration, Management and Operations
Convergys May 2014 - Present
Convergys January 2014 - May 2014
Convergys September 2013 - January 2014
W.R. Cobb Co. June 2009 - August 2013
Skills
Sales Management, Luxury Goods, Customer Service, Sales Process, Wholesale, Sales, New Business Development, Management, Account Management, Direct Sales, Key Account Management, Cold Calling, Pricing, B2B, International Sales, Sales Operations, Selling, Sales Presentations, Key Account Development, Customer Retention, Merchandising, Retail, Leadership, Team Building, Training, Customer Satisfaction, Time Management, Team Leadership, Operations Management, Forecasting, Purchasing, Coaching, Recruiting
Education
Johnson and Wales University 2012 — 2015
Bachelor's degree, Business Administration, Management and Operations
Austin Simpson Austin Simpson's Convergys Experience August 2012 - October 2012
Job Support Analyist Intern at Enterprise Fleet Management
Industry Information Technology and Services
Experience
Enterprise Fleet Management May 2015 - Present
Transportation Company August 2011 - Present
Renaissance Financial March 2014 - September 2014
Convergys August 2012 - October 2012
Skills
HTML, Microsoft Office, Computer Repair, Computer Hardware, Dispatching, Sales, Visual Basic, SAP, Trucking, Logistics, Computer Management, Microsoft Suites, JavaSE, VoIP, Active Directory, Batch Programming, Computer Network...
Education
Saint Louis University 2013 — 2015
Jefferson College 2011 — 2013
Associate of Arts (AA)
Enterprise Fleet Management May 2015 - Present
Transportation Company August 2011 - Present
Renaissance Financial March 2014 - September 2014
Convergys August 2012 - October 2012
Skills
HTML, Microsoft Office, Computer Repair, Computer Hardware, Dispatching, Sales, Visual Basic, SAP, Trucking, Logistics, Computer Management, Microsoft Suites, JavaSE, VoIP, Active Directory, Batch Programming, Computer Network...
Education
Saint Louis University 2013 — 2015
Jefferson College 2011 — 2013
Associate of Arts (AA)
Donald Wray Donald Wray's Convergys Experience December 2005 - November 2007
Job Character Rigger, Animator, Coder
Industry Animation
Experience
Wightons August 2013 - Present
WrKs Studios June 2010 - Present
San Luis Auto Interiors January 1988 - Present
Arizona Corporate Games & Events January 2013 - January 2015
US Glow Labs August 2012 - August 2013
US Glow Labs May 2012 - August 2012
Visual Purple March 2011 - June 2011
Nada Rasta November 2010 - March 2011
Ai Tucson 2007 - 2010
Convergys December 2005 - November 2007
Skills
Maya, 3D Studio Max, Flash, Illustrator, Photoshop, Dreamweaver, Cinema 4D, Zbrush, Performance Tuning, Fluid Dynamics, Fluid Simulation, HVAC, Android Development, Android SDK, Unity3D, Game Maker, Graphic Design, Video Editing, Web Design
Education
The Art Institute of Tucson 2007 — 2010
BA, Media Arts & Animation
ITT Technical Institute-Tucson 2005 — 2007
Digital Entertainment & Game Design, 3D Modeling, Animation, Level Design
Wightons August 2013 - Present
WrKs Studios June 2010 - Present
San Luis Auto Interiors January 1988 - Present
Arizona Corporate Games & Events January 2013 - January 2015
US Glow Labs August 2012 - August 2013
US Glow Labs May 2012 - August 2012
Visual Purple March 2011 - June 2011
Nada Rasta November 2010 - March 2011
Ai Tucson 2007 - 2010
Convergys December 2005 - November 2007
Skills
Maya, 3D Studio Max, Flash, Illustrator, Photoshop, Dreamweaver, Cinema 4D, Zbrush, Performance Tuning, Fluid Dynamics, Fluid Simulation, HVAC, Android Development, Android SDK, Unity3D, Game Maker, Graphic Design, Video Editing, Web Design
Education
The Art Institute of Tucson 2007 — 2010
BA, Media Arts & Animation
ITT Technical Institute-Tucson 2005 — 2007
Digital Entertainment & Game Design, 3D Modeling, Animation, Level Design
Chandra Deepak's Convergys Experience June 2003 - February 2005
Job Oracle DBA at Allscripts
Industry Computer Software
Experience
Allscripts December 2010 - Present
Midserv Management July 2008 - May 2010
Humana May 2006 - June 2008
Accenture March 2005 - April 2006
Convergys June 2003 - February 2005
Skills
Oracle Database, Oracle, Oracle RAC, Oracle Enterprise...
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor's degree, Electrical, Electronics and Communications Engineering
Allscripts December 2010 - Present
Midserv Management July 2008 - May 2010
Humana May 2006 - June 2008
Accenture March 2005 - April 2006
Convergys June 2003 - February 2005
Skills
Oracle Database, Oracle, Oracle RAC, Oracle Enterprise...
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor's degree, Electrical, Electronics and Communications Engineering
Samuel Figueroa Samuel Figueroa's Convergys Experience September 2011 - Present
Job Student at ITT Technical InstituteTucson
Industry Electrical/Electronic Manufacturing
Experience
Convergys September 2011 - Present
Aaron Brothers March 2010 - September 2011
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Leadership, Engineering, Electronics, Microsoft Excel
Education
ITT Technical Institute-Tucson 2012 — 2016
Electrical, Electronics and Communications Engineering
Rio Rico High School 1995 — 1999
High School, General
Convergys September 2011 - Present
Aaron Brothers March 2010 - September 2011
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Leadership, Engineering, Electronics, Microsoft Excel
Education
ITT Technical Institute-Tucson 2012 — 2016
Electrical, Electronics and Communications Engineering
Rio Rico High School 1995 — 1999
High School, General
Andy Stoeckel Andy Stoeckel's Convergys Experience November 2012 - February 2015
Job IT Infrastructure Specialist at Gensuite LLC
Industry Information Technology and Services
Experience
Gensuite LLC February 2015 - Present
Convergys November 2012 - February 2015
Northern Kentucky University January 2010 - December 2011
Boone County Schools April 2007 - December 2010
Skills
TCP/IP, Computer Networking, Wireless Networking, Technical Support, Cisco IOS, VoIP, Broadband Networks, Data Analysis, Customer Service..., Call Center Development, Employee Training, Training, Public Speaking, Leadership, Adult Education, Management, SQL, Microsoft Office, Microsoft SQL Server, Project Management, HTML, Program Management, VPN, Troubleshooting, Networking, Information Technology, Project Planning, Mobile Device Management, Cloud Security, Cloud Applications, ColdFusion, IT Security Policies, IT Infrastructure...
Education
Ivy Tech Community College 2014 — 2015
Professional Coursework, Informatics - Network Infrastructure
Northern Kentucky University 2005 — 2012
Bachelor of Arts (B.A.), Music, 3.20 Graduating GPA
Gensuite LLC February 2015 - Present
Convergys November 2012 - February 2015
Northern Kentucky University January 2010 - December 2011
Boone County Schools April 2007 - December 2010
Skills
TCP/IP, Computer Networking, Wireless Networking, Technical Support, Cisco IOS, VoIP, Broadband Networks, Data Analysis, Customer Service..., Call Center Development, Employee Training, Training, Public Speaking, Leadership, Adult Education, Management, SQL, Microsoft Office, Microsoft SQL Server, Project Management, HTML, Program Management, VPN, Troubleshooting, Networking, Information Technology, Project Planning, Mobile Device Management, Cloud Security, Cloud Applications, ColdFusion, IT Security Policies, IT Infrastructure...
Education
Ivy Tech Community College 2014 — 2015
Professional Coursework, Informatics - Network Infrastructure
Northern Kentucky University 2005 — 2012
Bachelor of Arts (B.A.), Music, 3.20 Graduating GPA
Steven Sikes Steven Sikes's Convergys Experience January 2013 - November 2013
Job Move Coordinator at UniGroup, Inc
Industry Telecommunications
Experience
UniGroup, Inc May 2015 - Present
Charter Communications December 2013 - May 2015
Convergys January 2013 - November 2013
ACCENT Marketing March 2009 - March 2012
Skills
Customer Service, Sales, Mathematics, Computer Proficiency, Cellular Communications, Management, Teamwork, Team Leadership, Adaptability, Reliability, Microsoft Office, QuickBooks, Business Communications
Education
Jefferson College 2012 — 2016
Accounting
Linn State Technical College 2002 — 2004
Computer Systems Networking and Telecommunications
UniGroup, Inc May 2015 - Present
Charter Communications December 2013 - May 2015
Convergys January 2013 - November 2013
ACCENT Marketing March 2009 - March 2012
Skills
Customer Service, Sales, Mathematics, Computer Proficiency, Cellular Communications, Management, Teamwork, Team Leadership, Adaptability, Reliability, Microsoft Office, QuickBooks, Business Communications
Education
Jefferson College 2012 — 2016
Accounting
Linn State Technical College 2002 — 2004
Computer Systems Networking and Telecommunications
Vijay Saradhi Praturi's Convergys Experience June 2006 - September 2010
Job Manager, Release Engineering at Nisum Technologies Inc.
Industry Retail
Experience
Nisum Technologies, Inc. June 2015 - Present
Nisum Technologies, Inc. October 2012 - June 2015
Nisum Technologies May 2012 - September 2012
Nisum Technologies November 2010 - May 2012
Convergys June 2006 - September 2010
Skills
Oracle, SQL, Unix, Java Enterprise Edition, Weblogic, SOA, XML, PL/SQL, Servlets, Requirements Analysis, Web Services, Java, Core Java, SDLC, Agile Methodologies
Education
Jawaharlal Nehru Technological University 2002 — 2006
BTech, CSE
Nisum Technologies, Inc. June 2015 - Present
Nisum Technologies, Inc. October 2012 - June 2015
Nisum Technologies May 2012 - September 2012
Nisum Technologies November 2010 - May 2012
Convergys June 2006 - September 2010
Skills
Oracle, SQL, Unix, Java Enterprise Edition, Weblogic, SOA, XML, PL/SQL, Servlets, Requirements Analysis, Web Services, Java, Core Java, SDLC, Agile Methodologies
Education
Jawaharlal Nehru Technological University 2002 — 2006
BTech, CSE
Brian Braswell's Convergys Experience 2004 - 2005
Job PM Business Readiness at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase June 2010 - Present
Citi December 2009 - Present
Manning Building Supplies 2005 - December 2009
Convergys 2004 - 2005
AmeriCredit 2002 - 2004
Convergys 1993 - 2001
Skills
Vendor Management, Workforce Management, Business Analysis, Data Analysis, Risk Management, Outsourcing, Analytics, Program Management, Project Planning, Relationship Management, SDLC
Education
Jacksonville University
JPMorgan Chase June 2010 - Present
Citi December 2009 - Present
Manning Building Supplies 2005 - December 2009
Convergys 2004 - 2005
AmeriCredit 2002 - 2004
Convergys 1993 - 2001
Skills
Vendor Management, Workforce Management, Business Analysis, Data Analysis, Risk Management, Outsourcing, Analytics, Program Management, Project Planning, Relationship Management, SDLC
Education
Jacksonville University
Absal Abdulhafedh Absal Abdulhafedh's Convergys Experience January 2008 - September 2008
Job Network Engineer at Marketwired
Industry Information Technology and Services
Experience
Marketwired March 2013 - Present
Marketwired April 2012 - September 2013
Paterson GlobalFoods Inc. September 2008 - April 2012
Convergys January 2008 - September 2008
Best Buy October 2007 - December 2007
Asacogroup January 2007 - August 2007
Skills
VPN, Windows Server, Firewalls, Troubleshooting, Servers, Network Administration, Active Directory, Antivirus, Windows, DNS, TCP/IP, Virtualization, Security, Network Security, Team Leadership, Wireless Networking, CCNA, WAN, System Administration, Juniper, Operating Systems, VMware, Switches, Routers, DHCP, SQL, Routing, Data Center, Computer Hardware, Disaster Recovery, VoIP, Telecommunications, Network Design, Cisco IOS, Cisco Technologies, Software Documentation, Cisco, Program Management, SQL Server, XP, Windows Server 2008, Windows 7, Microsoft Office, NOC, Social Networking, Android, Lync Server 2010, OSPF, CCNP, Technical Support
Education
University of Manitoba 2008 — 2009
1 Year, Computer Engineering
Jami'at Al-Yarmouk 2002 — 2006
Bachelor, Computer Information Systems
Marketwired March 2013 - Present
Marketwired April 2012 - September 2013
Paterson GlobalFoods Inc. September 2008 - April 2012
Convergys January 2008 - September 2008
Best Buy October 2007 - December 2007
Asacogroup January 2007 - August 2007
Skills
VPN, Windows Server, Firewalls, Troubleshooting, Servers, Network Administration, Active Directory, Antivirus, Windows, DNS, TCP/IP, Virtualization, Security, Network Security, Team Leadership, Wireless Networking, CCNA, WAN, System Administration, Juniper, Operating Systems, VMware, Switches, Routers, DHCP, SQL, Routing, Data Center, Computer Hardware, Disaster Recovery, VoIP, Telecommunications, Network Design, Cisco IOS, Cisco Technologies, Software Documentation, Cisco, Program Management, SQL Server, XP, Windows Server 2008, Windows 7, Microsoft Office, NOC, Social Networking, Android, Lync Server 2010, OSPF, CCNP, Technical Support
Education
University of Manitoba 2008 — 2009
1 Year, Computer Engineering
Jami'at Al-Yarmouk 2002 — 2006
Bachelor, Computer Information Systems
Daniel Amonkou's Convergys Experience July 2011 - March 2012
Job
Industry Information Technology and Services
Experience
Nemours June 2014 - September 2014
Acosta Sales & Marketing December 2013 - June 2014
Citizens Property Insurance Corporation March 2013 - December 2013
Convergys July 2011 - March 2012
Convergys August 2007 - July 2011
Education
Jacksonville University 2009 — 2010
Master of Business Administration
Georgia State University 2001 — 2005
Bachelor of Science (B.S.)
Nemours June 2014 - September 2014
Acosta Sales & Marketing December 2013 - June 2014
Citizens Property Insurance Corporation March 2013 - December 2013
Convergys July 2011 - March 2012
Convergys August 2007 - July 2011
Education
Jacksonville University 2009 — 2010
Master of Business Administration
Georgia State University 2001 — 2005
Bachelor of Science (B.S.)
Daren Larsen's Convergys Experience December 2010 - August 2011
Job Customer Service Rep at QRT
Industry Telecommunications
Experience
Quality Reward Travel LLC DriverUber STLMay 2015 - Present
Connexions Loyalty September 2012 - January 2015
Jeff Computers August 2011 - September 2012
Convergys December 2010 - August 2011
Maritz August 2010 - December 2010
Skills
Computer Hardware, Computer Repair, Technical Support, Troubleshooting, XP, Windows 7, Laptops, A+ Certified, Windows, Software Installation, Operating Systems, Hardware, Home Networking, Computer Maintenance, Computer Diagnostics, Remote Desktop, Help Desk Support, Desktop Computers, Android, Customer Experience
Education
Jefferson College 2015 — 2019
Computer and Information Systems Security/Information Assurance
Clearfield Job Corps Center 2004 — 2006
Full Program Complete, Homebuilding and Apartment Maintenance
Great Basin High School 2004 — 2006
High School Diploma
Quality Reward Travel LLC DriverUber STLMay 2015 - Present
Connexions Loyalty September 2012 - January 2015
Jeff Computers August 2011 - September 2012
Convergys December 2010 - August 2011
Maritz August 2010 - December 2010
Skills
Computer Hardware, Computer Repair, Technical Support, Troubleshooting, XP, Windows 7, Laptops, A+ Certified, Windows, Software Installation, Operating Systems, Hardware, Home Networking, Computer Maintenance, Computer Diagnostics, Remote Desktop, Help Desk Support, Desktop Computers, Android, Customer Experience
Education
Jefferson College 2015 — 2019
Computer and Information Systems Security/Information Assurance
Clearfield Job Corps Center 2004 — 2006
Full Program Complete, Homebuilding and Apartment Maintenance
Great Basin High School 2004 — 2006
High School Diploma
Olga Rivera's Convergys Experience 1993 - 1997
Job Bilingual Marine Insurance Adjuster at BoatUS Corporation
Industry Insurance
Experience
Boat America Corporation February 2014 - Present
BRITISH AIRWAYS DBA FLYTELE April 2009 - November 2013
Be-tel Construction Corporation 2001 - 2008
Precision Response Corp. 1999 - 2000
Powertel Inc. 1998 - 1999
Convergys 1993 - 1997
Skills
Customer Satisfaction, Customer Retention, Revenue Recognition, Ticketing, Amadeus, Contract Negotiation, Teamwork, Flight Planning, Nonprofits, Budgets, Flight Safety, Call Centers, Sales, Organizational..., Negotiation, Leadership, Airlines, Customer Experience, Spanish, Troubleshooting, Pricing, Flights, Customer Service, Time Management, Selling, IATA, Technical Support, Airport Management
Education
Jacksonville University 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General with a Minor in Finance
CTU 2005 — 2008
Associates, General and Religious Studies
Boat America Corporation February 2014 - Present
BRITISH AIRWAYS DBA FLYTELE April 2009 - November 2013
Be-tel Construction Corporation 2001 - 2008
Precision Response Corp. 1999 - 2000
Powertel Inc. 1998 - 1999
Convergys 1993 - 1997
Skills
Customer Satisfaction, Customer Retention, Revenue Recognition, Ticketing, Amadeus, Contract Negotiation, Teamwork, Flight Planning, Nonprofits, Budgets, Flight Safety, Call Centers, Sales, Organizational..., Negotiation, Leadership, Airlines, Customer Experience, Spanish, Troubleshooting, Pricing, Flights, Customer Service, Time Management, Selling, IATA, Technical Support, Airport Management
Education
Jacksonville University 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General with a Minor in Finance
CTU 2005 — 2008
Associates, General and Religious Studies
Jerry Whittaker Jerry Whittaker's Convergys Experience June 2008 - July 2009
Job Senior Account Manager at WB Mason
Industry Business Supplies and Equipment
Experience
WB Mason August 2009 - Present
Convergys June 2008 - July 2009
Downtown Athletic September 2006 - May 2008
Skills
Account Management, Marketing Strategy, Cold Calling, Project Management, Sales, Corporate Sales..., Hunter, Strategic Sales..., Strategic Communications, Strategic Partnerships, Strategic Thinking, Strategic Sourcing, Strategic Planning, Sales Process, Project Estimation, Project Delivery, Project Coordination, Project Engineering, Cold Calling Experience, Office Equipment, Product Marketing, Product Launch, Industrial Supplies, Supply Ordering, Systems Furniture, Furniture Rental, Custom Furniture, Direct Sales, Customer Service, Microsoft Office, Marketing, Microsoft Excel, Sales Presentations
Education
James Madison University 2004 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Mount Olive High School 2000 — 2004
WB Mason August 2009 - Present
Convergys June 2008 - July 2009
Downtown Athletic September 2006 - May 2008
Skills
Account Management, Marketing Strategy, Cold Calling, Project Management, Sales, Corporate Sales..., Hunter, Strategic Sales..., Strategic Communications, Strategic Partnerships, Strategic Thinking, Strategic Sourcing, Strategic Planning, Sales Process, Project Estimation, Project Delivery, Project Coordination, Project Engineering, Cold Calling Experience, Office Equipment, Product Marketing, Product Launch, Industrial Supplies, Supply Ordering, Systems Furniture, Furniture Rental, Custom Furniture, Direct Sales, Customer Service, Microsoft Office, Marketing, Microsoft Excel, Sales Presentations
Education
James Madison University 2004 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Mount Olive High School 2000 — 2004
Jen Lehtonen Jen Lehtonen's Convergys Experience August 2009 - Present
Job Property Manager & Bookkeeper at Michael Corbett
Industry Outsourcing/Offshoring
Experience
Convergys August 2009 - Present
Michael Corbett(Private Property Owner) June 2009 - Present
Skills
Help Desk Support, Salesforce.com, Accounting, Management, Customer Support, Microsoft Office, Windows 7, Microsoft Excel, Microsoft Word, QuickBooks, Bookkeeping, Computer Hardware, Inbound Marketing, Software Installation, Vendor Management, Statistics, Property Management, Call Centers
Education
Jefferson Community College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Accounting
Convergys August 2009 - Present
Michael Corbett(Private Property Owner) June 2009 - Present
Skills
Help Desk Support, Salesforce.com, Accounting, Management, Customer Support, Microsoft Office, Windows 7, Microsoft Excel, Microsoft Word, QuickBooks, Bookkeeping, Computer Hardware, Inbound Marketing, Software Installation, Vendor Management, Statistics, Property Management, Call Centers
Education
Jefferson Community College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Accounting
Cande Koetz Cande Koetz's Convergys Experience November 1989 - August 2001
Job Administrative Assistant III to Dean of Career Education at Florida State College at Jacksonville
Industry Writing and Editing
Experience
Florida State College at Jacksonville January 2013 - Present
Cande Koetz January 1990 - December 2009
Securitas Security Services USA, Inc. (JEA account) March 2008 - November 2008
Baptist Medical Center September 2005 - December 2007
Dale Carson Law January 2003 - June 2005
Convergys November 1989 - August 2001
Florida Sterling Council January 1998 - January 2000
Skills
Human Resources, Proposal Writing, Software Documentation, Training, Leadership, Microsoft Office, Public Speaking, Project Management, Security, Customer Service, Sales, Strategic Planning
Education
Norwich University 2005 — 2006
Master's, Diplomacy
Jacksonville University 1994 — 2001
BS, Business Management
Florida State College at Jacksonville January 2013 - Present
Cande Koetz January 1990 - December 2009
Securitas Security Services USA, Inc. (JEA account) March 2008 - November 2008
Baptist Medical Center September 2005 - December 2007
Dale Carson Law January 2003 - June 2005
Convergys November 1989 - August 2001
Florida Sterling Council January 1998 - January 2000
Skills
Human Resources, Proposal Writing, Software Documentation, Training, Leadership, Microsoft Office, Public Speaking, Project Management, Security, Customer Service, Sales, Strategic Planning
Education
Norwich University 2005 — 2006
Master's, Diplomacy
Jacksonville University 1994 — 2001
BS, Business Management
Sameer Mir's Convergys Experience September 2006 - April 2007
Job Senior IT Recruiter at Tech Providers, Inc
Industry Information Technology and Services
Experience
Tech Providers, Inc May 2015 - Present
IGATE May 2014 - May 2015
Aon Hewitt September 2007 - July 2010
Convergys September 2006 - April 2007
Skills
Permanent Staffing, International..., U.S. Staffing, Staffing Coordination, Contract Recruitment, Customer Service, Team Management, Teamwork, Solution Focused, Recruiting, UK Staffing
Education
Jamia Millia Islamia 2011 — 2013
Master of Business Administration (M.B.A.)
University of Kashmir 2003 — 2006
Bachelor's Degree, Business/Commerce, General
Tech Providers, Inc May 2015 - Present
IGATE May 2014 - May 2015
Aon Hewitt September 2007 - July 2010
Convergys September 2006 - April 2007
Skills
Permanent Staffing, International..., U.S. Staffing, Staffing Coordination, Contract Recruitment, Customer Service, Team Management, Teamwork, Solution Focused, Recruiting, UK Staffing
Education
Jamia Millia Islamia 2011 — 2013
Master of Business Administration (M.B.A.)
University of Kashmir 2003 — 2006
Bachelor's Degree, Business/Commerce, General
Wendy Cornell Wendy Cornell's Convergys Experience January 2014 - August 2014
Job Data Quality Professional at ClientsFirst Consulting
Industry Outsourcing/Offshoring
Experience
ClientsFirst Consulting June 2014 - Present
Convergys January 2014 - August 2014
Stream Global Services November 2012 - January 2014
Stream Global Services September 2011 - November 2012
Stream Global Services January 2011 - September 2011
Skills
CRM, Customer Service, Customer Satisfaction, Quality Assurance, Quality Auditing, Call Centers, CRM databases, Reports, Analytics, KPI Dashboards, Compliance, Team Leadership, Leadership, Databases, Data Entry, Data Analysis, Microsoft Excel, Microsoft Office, Technical Support, Troubleshooting, Time Management, Teamwork, Team-oriented, SFDC, Apex Data Loader
Education
State University of New York College at Potsdam 2005 — 2007
Master of Education (M.Ed.), Education
State University of New York College at Potsdam 2002 — 2004
Bachelor of Arts (BA), Childhood Education Spec.: Environmental Studies
Jefferson Community College 2000 — 2002
Associate of Arts in Liberal Arts, Humanities & Social Sciences, Honors Graduate
ClientsFirst Consulting June 2014 - Present
Convergys January 2014 - August 2014
Stream Global Services November 2012 - January 2014
Stream Global Services September 2011 - November 2012
Stream Global Services January 2011 - September 2011
Skills
CRM, Customer Service, Customer Satisfaction, Quality Assurance, Quality Auditing, Call Centers, CRM databases, Reports, Analytics, KPI Dashboards, Compliance, Team Leadership, Leadership, Databases, Data Entry, Data Analysis, Microsoft Excel, Microsoft Office, Technical Support, Troubleshooting, Time Management, Teamwork, Team-oriented, SFDC, Apex Data Loader
Education
State University of New York College at Potsdam 2005 — 2007
Master of Education (M.Ed.), Education
State University of New York College at Potsdam 2002 — 2004
Bachelor of Arts (BA), Childhood Education Spec.: Environmental Studies
Jefferson Community College 2000 — 2002
Associate of Arts in Liberal Arts, Humanities & Social Sciences, Honors Graduate
Stacey Hynes Stacey Hynes's Convergys Experience May 1998 - June 2010
Job Director Finance at NGA Human Resources
Industry Outsourcing/Offshoring
Experience
NGA Human Resources June 2010 - Present
Convergys May 1998 - June 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Business Analysis, Pricing Strategy, Financial Reporting, Budgeting, Forecasting, Performance Management, Resource Management, Business Process..., Team Motivation, Finance Transformation
Education
University of North Florida 2003 — 2005
Master of Business Administration (M.B.A.)
Jacksonville University 1997 — 2001
BA - Finance, Finance
NGA Human Resources June 2010 - Present
Convergys May 1998 - June 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Business Analysis, Pricing Strategy, Financial Reporting, Budgeting, Forecasting, Performance Management, Resource Management, Business Process..., Team Motivation, Finance Transformation
Education
University of North Florida 2003 — 2005
Master of Business Administration (M.B.A.)
Jacksonville University 1997 — 2001
BA - Finance, Finance
venkata narasimha Gunda's Convergys Experience September 2006 - March 2007
Job Sr. Tech Lead Java/J2ee/Jee
Industry Computer Software
Experience
NYC DOITT January 2011 - Present
State Farm Insurance June 2010 - February 2011
SVAM International 2007 - 2011
CVS Caremark May 2010 - July 2010
NJ MVC May 2009 - May 2010
National City Corporation March 2007 - December 2008
Convergys September 2006 - March 2007
Infor June 2004 - August 2006
GMR Group June 2001 - May 2004
Skills
SOA, Java Enterprise Edition, Spring, Weblogic, XML, Hibernate, Web Services, ASP.NET, Agile Methodologies, SOAP, EJB, JMS, WebSphere MQ, GWT, jQuery, JSON, JPA, WebSphere Application..., Informatica, iWay, Spring Framework
Education
GMR Institute of Techonology 1997 — 2001
Bachelor of Technology, Computer Sciences
Jawaharlal Nehru Technological University 1997 — 2001
NYC DOITT January 2011 - Present
State Farm Insurance June 2010 - February 2011
SVAM International 2007 - 2011
CVS Caremark May 2010 - July 2010
NJ MVC May 2009 - May 2010
National City Corporation March 2007 - December 2008
Convergys September 2006 - March 2007
Infor June 2004 - August 2006
GMR Group June 2001 - May 2004
Skills
SOA, Java Enterprise Edition, Spring, Weblogic, XML, Hibernate, Web Services, ASP.NET, Agile Methodologies, SOAP, EJB, JMS, WebSphere MQ, GWT, jQuery, JSON, JPA, WebSphere Application..., Informatica, iWay, Spring Framework
Education
GMR Institute of Techonology 1997 — 2001
Bachelor of Technology, Computer Sciences
Jawaharlal Nehru Technological University 1997 — 2001
Ramana Suryadevara's Convergys Experience 1995 - 2007
Job Executive Advisor at WellPoint
Industry Banking
Experience
WellPoint March 2013 - Present
Fifth Third Bank April 2007 - Present
Convergys 1995 - 2007
Skills
SDLC, EAI, SOA, Enterprise Architecture, Application Architecture, Requirements Analysis, Software Project..., Weblogic, Java Enterprise Edition, Middleware, Agile Methodologies, Unix, Web Services, Data Warehousing, Integration, Business Intelligence, Master Data Management, Vendor Management, Architecture, High Availability
Education
Lamar University 1992 — 1994
MS, Electrical & Comp Engg
Jawaharlal Nehru Technological University 1988 — 1992
Bachelor of Technology (B.Tech.), ECE
WellPoint March 2013 - Present
Fifth Third Bank April 2007 - Present
Convergys 1995 - 2007
Skills
SDLC, EAI, SOA, Enterprise Architecture, Application Architecture, Requirements Analysis, Software Project..., Weblogic, Java Enterprise Edition, Middleware, Agile Methodologies, Unix, Web Services, Data Warehousing, Integration, Business Intelligence, Master Data Management, Vendor Management, Architecture, High Availability
Education
Lamar University 1992 — 1994
MS, Electrical & Comp Engg
Jawaharlal Nehru Technological University 1988 — 1992
Bachelor of Technology (B.Tech.), ECE
Dave Avery's Convergys Experience December 2010 - August 2013
Job Client Success Manager
Industry Human Resources
Experience
Cornerstone OnDemand January 2014 - Present
Convergys December 2010 - August 2013
Convergys May 2007 - November 2012
Convergys December 2003 - May 2007
Meijer December 2001 - 2003
Meijer June 1996 - December 2001
Summit Polymers 1994 - 1996
Residential Opportunities, Inc 1988 - 1994
Skills
Performance Management, Organizational..., Talent Management, Human Resources, Succession Planning, Employee Engagement, Leadership, Organizational..., Performance Improvement, Personnel Management, Onboarding, Leadership Development, Process Improvement, HRIS, Change Management, Career Development, Organizational Design, Employee Relations, Instructional Design, Workforce Planning, Training, Performance Consulting, Talent Acquisition, Deferred Compensation, Recruiting, SaaS, HR Transformation, Employee Training, Executive Coaching, New Hire Orientations, Applicant Tracking..., Training Delivery, Culture Change, Interviews, Labor Relations, HR Consulting, Management Development, HR Policies, Strategic HR, Workshop Facilitation, Technical Recruiting, Coaching, Job Analysis, Learning Management, Job Evaluation, Organizational Learning, Sourcing, Needs Analysis, Human Capital, Vendor Management
Education
Western Michigan University 1992 — 1994
M.A., Organizational Behavior Management
Western Michigan University 1987 — 1991
B.A., Psychology & Communications
Jackson Community College 1983 — 1985
Associates, Liberal Arts
Cornerstone OnDemand January 2014 - Present
Convergys December 2010 - August 2013
Convergys May 2007 - November 2012
Convergys December 2003 - May 2007
Meijer December 2001 - 2003
Meijer June 1996 - December 2001
Summit Polymers 1994 - 1996
Residential Opportunities, Inc 1988 - 1994
Skills
Performance Management, Organizational..., Talent Management, Human Resources, Succession Planning, Employee Engagement, Leadership, Organizational..., Performance Improvement, Personnel Management, Onboarding, Leadership Development, Process Improvement, HRIS, Change Management, Career Development, Organizational Design, Employee Relations, Instructional Design, Workforce Planning, Training, Performance Consulting, Talent Acquisition, Deferred Compensation, Recruiting, SaaS, HR Transformation, Employee Training, Executive Coaching, New Hire Orientations, Applicant Tracking..., Training Delivery, Culture Change, Interviews, Labor Relations, HR Consulting, Management Development, HR Policies, Strategic HR, Workshop Facilitation, Technical Recruiting, Coaching, Job Analysis, Learning Management, Job Evaluation, Organizational Learning, Sourcing, Needs Analysis, Human Capital, Vendor Management
Education
Western Michigan University 1992 — 1994
M.A., Organizational Behavior Management
Western Michigan University 1987 — 1991
B.A., Psychology & Communications
Jackson Community College 1983 — 1985
Associates, Liberal Arts
Lisa Hernstrom's Convergys Experience March 2001 - April 2007
Job Team Lead Application Projects
Industry Information Technology and Services
Experience
Advocate Health Care October 2007 - Present
Convergys March 2001 - April 2007
CTG January 2000 - January 2001
Fiserv March 1997 - August 2000
Education
Ivy Tech Community College
Portage High School
Purdue University
Advocate Health Care October 2007 - Present
Convergys March 2001 - April 2007
CTG January 2000 - January 2001
Fiserv March 1997 - August 2000
Education
Ivy Tech Community College
Portage High School
Purdue University
Pavan Dinavahi's Convergys Experience April 2002 - August 2011
Job Principal Architect, Integration at Electronic Arts (EA)
Industry Information Technology and Services
Experience
Electronic Arts (EA) June 2015 - Present
Electronic Arts July 2013 - Present
John Deere October 2011 - June 2013
Yash Technologies October 2011 - December 2012
Convergys April 2002 - August 2011
VeriSign Inc. April 2002 - December 2008
Yash Technologies Inc. March 2000 - March 2002
Ecos Technologies 2001 - 2002
xcare.net 2000 - 2001
Cox Communications 2000 - 2001
Skills
Java Enterprise Edition, Requirements Analysis, SDLC, Integration, Weblogic, Solution Architecture, Unix, Software Project..., Databases, Oracle, Enterprise Software, Apache, SOA, Data Warehousing, Software Development, Troubleshooting, Scrum, J2EE Application..., Linux, Management, Java, Quality Assurance, Agile Methodologies, Networking, Perl, Struts, REST, PMP, Web Services, Enterprise Architecture, Architectures, Performance Tuning, Consulting, C, PL/SQL, XML, SQL, Architecture, WebLogic
Education
University of Toledo 1998 — 1999
Masters, Computer Science
Jawaharlal Nehru Technological University 1993 — 1997
B.Tech, Electrical and Electronics Engineering
Electronic Arts (EA) June 2015 - Present
Electronic Arts July 2013 - Present
John Deere October 2011 - June 2013
Yash Technologies October 2011 - December 2012
Convergys April 2002 - August 2011
VeriSign Inc. April 2002 - December 2008
Yash Technologies Inc. March 2000 - March 2002
Ecos Technologies 2001 - 2002
xcare.net 2000 - 2001
Cox Communications 2000 - 2001
Skills
Java Enterprise Edition, Requirements Analysis, SDLC, Integration, Weblogic, Solution Architecture, Unix, Software Project..., Databases, Oracle, Enterprise Software, Apache, SOA, Data Warehousing, Software Development, Troubleshooting, Scrum, J2EE Application..., Linux, Management, Java, Quality Assurance, Agile Methodologies, Networking, Perl, Struts, REST, PMP, Web Services, Enterprise Architecture, Architectures, Performance Tuning, Consulting, C, PL/SQL, XML, SQL, Architecture, WebLogic
Education
University of Toledo 1998 — 1999
Masters, Computer Science
Jawaharlal Nehru Technological University 1993 — 1997
B.Tech, Electrical and Electronics Engineering
Tony Laguna's Convergys Experience 1999 - 2005
Job Sr. Director, Operations at Intercall
Industry Telecommunications
Experience
Intercall August 2007 - Present
Innotrac 2005 - 2007
Convergys 1999 - 2005
American Express 1998 - 1998
AT&T 1990 - 1997
Toys R Us 1986 - 1990
Skills
Vendor Management, Call Center, Outsourcing, Call Centers, Operations Management, Process Improvement, Customer Experience, SaaS, Workforce Management, Management, BPO, Managed Services, Customer Service, Telecommunications, Training, Account Management, Salesforce.com, Coaching, CRM, Cross-functional Team..., VoIP, Unified Communications, Project Management, Team Leadership, Change Management, Leadership, Business Development
Education
Jacksonville University 1981 — 1986
Bachelor of Science (BS), General Business
Intercall August 2007 - Present
Innotrac 2005 - 2007
Convergys 1999 - 2005
American Express 1998 - 1998
AT&T 1990 - 1997
Toys R Us 1986 - 1990
Skills
Vendor Management, Call Center, Outsourcing, Call Centers, Operations Management, Process Improvement, Customer Experience, SaaS, Workforce Management, Management, BPO, Managed Services, Customer Service, Telecommunications, Training, Account Management, Salesforce.com, Coaching, CRM, Cross-functional Team..., VoIP, Unified Communications, Project Management, Team Leadership, Change Management, Leadership, Business Development
Education
Jacksonville University 1981 — 1986
Bachelor of Science (BS), General Business
Anu Maduri's Convergys Experience 2008 - June 2010
Job SAP Technical Consultant at NorthgateArinso
Industry Human Resources
Experience
NorthgateArinso June 2010 - Present
Convergys 2008 - June 2010
International Systems Technologies October 2004 - September 2009
Skills
SAP Implementation, Business Process, ABAP, SAP ERP, SAP HR, Personnel Management, SAP R/3, Payroll, Organizational..., Requirements Analysis, IDOC, ERP, SAP, Integration, Business Analysis, SAPScript, SAP Portal, Data Warehousing
Education
University of Kansas 2002 — 2005
MS, Engineering
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Engineering
NorthgateArinso June 2010 - Present
Convergys 2008 - June 2010
International Systems Technologies October 2004 - September 2009
Skills
SAP Implementation, Business Process, ABAP, SAP ERP, SAP HR, Personnel Management, SAP R/3, Payroll, Organizational..., Requirements Analysis, IDOC, ERP, SAP, Integration, Business Analysis, SAPScript, SAP Portal, Data Warehousing
Education
University of Kansas 2002 — 2005
MS, Engineering
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Engineering
Chandrasekhara Gangireddy's Convergys Experience May 2004 - December 2007
Job Vice President at JPMorgan Chase
Industry Investment Banking
Experience
JPMorgan Chase February 2014 - Present
JPMorgan Chase May 2008 - Present
Convergys May 2004 - December 2007
Satyam computer services limited November 2000 - February 2004
Skills
Requirements Analysis, SDLC, Unix, PL/SQL, Oracle, Software Project..., Unix Shell Scripting, SQL, Electronic Trading..., Change Management, Trading Systems, Reference Data, Incident Management, Risk Management, Disaster Recovery, Agile Methodologies, Sybase, Java, Linux, Python, Perl, Equities, Derivatives
Education
Jawaharlal Nehru Technological University 1994 — 1998
JPMorgan Chase February 2014 - Present
JPMorgan Chase May 2008 - Present
Convergys May 2004 - December 2007
Satyam computer services limited November 2000 - February 2004
Skills
Requirements Analysis, SDLC, Unix, PL/SQL, Oracle, Software Project..., Unix Shell Scripting, SQL, Electronic Trading..., Change Management, Trading Systems, Reference Data, Incident Management, Risk Management, Disaster Recovery, Agile Methodologies, Sybase, Java, Linux, Python, Perl, Equities, Derivatives
Education
Jawaharlal Nehru Technological University 1994 — 1998
Amrutha Moola's Convergys Experience June 2005 - November 2006
Job Sr. Consultant at Cognizant Technology Solutions
Industry Computer Software
Experience
Cognizant Technology Solutions March 2007 - January 2010
Convergys June 2005 - November 2006
Education
Jawaharlal Nehru Technological University 2002 — 2004
MS-Master of Technology, Computer Science
Cognizant Technology Solutions March 2007 - January 2010
Convergys June 2005 - November 2006
Education
Jawaharlal Nehru Technological University 2002 — 2004
MS-Master of Technology, Computer Science
Jason Dearing's Convergys Experience 1997 - Present
Job Senior Application Engineer at Convergys
Industry Computer Software
Experience
Intervoice May 1997 - Present
Convergys 1997 - Present
CSX Transportation February 1996 - October 1996
CSX Transportation November 1995 - September 1996
Skills
SQL, Software Development, Cloud Computing, IVR, Java, Requirements Analysis, XML, Architectures, Oracle, VXML, SaaS, Enterprise Software
Education
Jacksonville University 1993 — 1997
Bachelor of Arts, Computer Information Systems
Sorbonne University 1996 — 1996
Intervoice May 1997 - Present
Convergys 1997 - Present
CSX Transportation February 1996 - October 1996
CSX Transportation November 1995 - September 1996
Skills
SQL, Software Development, Cloud Computing, IVR, Java, Requirements Analysis, XML, Architectures, Oracle, VXML, SaaS, Enterprise Software
Education
Jacksonville University 1993 — 1997
Bachelor of Arts, Computer Information Systems
Sorbonne University 1996 — 1996
Samarender Reddy's Convergys Experience March 2004 - June 2010
Job NA SAP Payroll & Time Lead at NorthgateArinso
Industry Information Technology and Services
Experience
NorthgateArinso June 2010 - Present
Convergys March 2004 - June 2010
Advansoft January 2004 - August 2006
Skills
SAP HR, SAP PAYROLL, SAP TIME MANAGEMENT, Team Management, Cross-functional Team..., Global Sourcing, Solution Architecture, Business Analysis, SAP ERP, Integration, Requirements Analysis, SAP Portal, ABAP, Business Process, Time Management, Testing, ERP, SAP, SAP R/3, Payroll, SDLC, Data Migration, SAP Netweaver, ESS, SAP Implementation, SAPScript, Smartforms, IDOC, WebDynpro
Education
University of Oklahoma 2002 — 2003
Master's degree, Electrical, Electronics and Communications Engineering
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor's degree, Electrical, Electronics and Communications Engineering
NorthgateArinso June 2010 - Present
Convergys March 2004 - June 2010
Advansoft January 2004 - August 2006
Skills
SAP HR, SAP PAYROLL, SAP TIME MANAGEMENT, Team Management, Cross-functional Team..., Global Sourcing, Solution Architecture, Business Analysis, SAP ERP, Integration, Requirements Analysis, SAP Portal, ABAP, Business Process, Time Management, Testing, ERP, SAP, SAP R/3, Payroll, SDLC, Data Migration, SAP Netweaver, ESS, SAP Implementation, SAPScript, Smartforms, IDOC, WebDynpro
Education
University of Oklahoma 2002 — 2003
Master's degree, Electrical, Electronics and Communications Engineering
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor's degree, Electrical, Electronics and Communications Engineering
Johnny Brown's Convergys Experience January 2005 - July 2007
Job Staff Member at Campus Connection 838
Industry Information Technology and Services
Experience
Campus Connection 838 January 2015 - Present
Connection Church of Jacksonville October 2012 - Present
B&B Integrated Solutions September 2012 - September 2014
Oracle June 2009 - August 2012
Taleo May 2009 - June 2012
Clark County School District December 2007 - January 2009
Convergys January 2005 - July 2007
Convergys 2000 - 2005
Skills
SaaS, Cloud Computing, Vendor Management, Business Intelligence, Integration, Enterprise Software, Project Management, Business Analysis, Software Project..., SQL, CRM, Software Development, Process Improvement, Requirements Analysis, Quality Assurance, Program Management, Team Leadership, Solution Architecture, Product Management, Recruiting, ERP, Management, ITIL, Training, Business Process, Scrum, Pre-sales
Education
Jacksonville University
Campus Connection 838 January 2015 - Present
Connection Church of Jacksonville October 2012 - Present
B&B Integrated Solutions September 2012 - September 2014
Oracle June 2009 - August 2012
Taleo May 2009 - June 2012
Clark County School District December 2007 - January 2009
Convergys January 2005 - July 2007
Convergys 2000 - 2005
Skills
SaaS, Cloud Computing, Vendor Management, Business Intelligence, Integration, Enterprise Software, Project Management, Business Analysis, Software Project..., SQL, CRM, Software Development, Process Improvement, Requirements Analysis, Quality Assurance, Program Management, Team Leadership, Solution Architecture, Product Management, Recruiting, ERP, Management, ITIL, Training, Business Process, Scrum, Pre-sales
Education
Jacksonville University
Gerald Whittaker's Convergys Experience August 2008 - April 2009
Job Admissions Advisor at Kaplan University
Industry Education Management
Experience
Kaplan University April 2009 - Present
Convergys August 2008 - April 2009
Downtown Athletic Store May 2007 - July 2008
Sigma Chi Fraternity January 2006 - May 2008
K&G Delivery Service Inc. May 2005 - August 2006
Education
James Madison University 2004 — 2008
BA, Management
Kaplan University April 2009 - Present
Convergys August 2008 - April 2009
Downtown Athletic Store May 2007 - July 2008
Sigma Chi Fraternity January 2006 - May 2008
K&G Delivery Service Inc. May 2005 - August 2006
Education
James Madison University 2004 — 2008
BA, Management
Wendy McLallen's Convergys Experience January 1996 - February 2006
Job Sr. HCM Consultant at ADP
Industry Human Resources
Experience
ADP May 2013 - Present
NorthgateArinso Employer Services February 2006 - January 2013
Convergys January 1996 - February 2006
Convergys February 1993 - January 1996
AT&T American Transtech April 1992 - February 1993
Skills
Requirements Gathering, Requirements Analysis, HRIS, Business Analysis, Change Management, Visio, Business Requirements, Systems Analysis, Team Leadership, Performance Management, User Acceptance Testing, Data Analysis, Management, SharePoint, SDLC, Training Delivery, Instructional Design, Business Process..., Process Improvement, Outsourcing, Business Process, Analysis, Project Management
Education
Jacksonville University
Psychology
Florida State College
ADP May 2013 - Present
NorthgateArinso Employer Services February 2006 - January 2013
Convergys January 1996 - February 2006
Convergys February 1993 - January 1996
AT&T American Transtech April 1992 - February 1993
Skills
Requirements Gathering, Requirements Analysis, HRIS, Business Analysis, Change Management, Visio, Business Requirements, Systems Analysis, Team Leadership, Performance Management, User Acceptance Testing, Data Analysis, Management, SharePoint, SDLC, Training Delivery, Instructional Design, Business Process..., Process Improvement, Outsourcing, Business Process, Analysis, Project Management
Education
Jacksonville University
Psychology
Florida State College
Lisa Cheatham's Convergys Experience February 2000 - March 2003
Job Director of Operations and Architectural Products at Corporate Environments
Industry Construction
Experience
Corporate Environments Director of Project Management and Customer ServiceCorporate Environments of Georgia, Inc.2003 - Present
CM Associates March 2002 - October 2003
Convergys February 2000 - March 2003
Skanska USA 1990 - 2000
Education
Campbell High School
Jacksonville State University
BS, Psychology
Southern Polytechnic State University
Masters, Construction Management
Corporate Environments Director of Project Management and Customer ServiceCorporate Environments of Georgia, Inc.2003 - Present
CM Associates March 2002 - October 2003
Convergys February 2000 - March 2003
Skanska USA 1990 - 2000
Education
Campbell High School
Jacksonville State University
BS, Psychology
Southern Polytechnic State University
Masters, Construction Management
Srinivas Karavadi's Convergys Experience November 2006 - March 2008
Job Technical Operations Engineer at MobileIron
Industry Computer Networking
Experience
MobileIron November 2010 - Present
Savi Technology- Singapore July 2008 - March 2010
Savi Technology July 2008 - March 2010
Convergys November 2006 - March 2008
Skills
Solaris, Websphere, Weblogic, Unix, Oracle, Solution Architecture, Shell Scripting, Tomcat, EAI
Education
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech, Electrical and Eclectronics
MobileIron November 2010 - Present
Savi Technology- Singapore July 2008 - March 2010
Savi Technology July 2008 - March 2010
Convergys November 2006 - March 2008
Skills
Solaris, Websphere, Weblogic, Unix, Oracle, Solution Architecture, Shell Scripting, Tomcat, EAI
Education
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech, Electrical and Eclectronics
C Duncan O'Connell's Convergys Experience August 2014 - Present
Job Customer Support Associate at Convergys
Industry Computer Networking
Experience
Convergys August 2014 - Present
Convergys August 2014 - Present
Surry Community College September 2011 - May 2012
Wal-Mart February 2010 - May 2010
McDonald's Corporation November 2009 - February 2010
AAFES February 2006 - July 2008
Publix January 2004 - January 2006
FYE November 2003 - January 2004
Winn-Dixie October 2003 - January 2004
Wal-Mart March 2001 - August 2003
Skills
Cashiering, Retail, Retail Sales, Merchandising, Loss Prevention, Visual Merchandising, Store Management, Inventory Management, Customer Service, Inventory Control, Cash Register, Planograms, Teamwork
Education
ITT Technical Institute-Tucson 2015 — 2017
Software Development
Surry Community College 2011 — 2014
Associate of Science (AS), Computer Information Technology
Convergys August 2014 - Present
Convergys August 2014 - Present
Surry Community College September 2011 - May 2012
Wal-Mart February 2010 - May 2010
McDonald's Corporation November 2009 - February 2010
AAFES February 2006 - July 2008
Publix January 2004 - January 2006
FYE November 2003 - January 2004
Winn-Dixie October 2003 - January 2004
Wal-Mart March 2001 - August 2003
Skills
Cashiering, Retail, Retail Sales, Merchandising, Loss Prevention, Visual Merchandising, Store Management, Inventory Management, Customer Service, Inventory Control, Cash Register, Planograms, Teamwork
Education
ITT Technical Institute-Tucson 2015 — 2017
Software Development
Surry Community College 2011 — 2014
Associate of Science (AS), Computer Information Technology
Joe Hopper's Convergys Experience February 2000 - 2009
Job Manager
Industry Consumer Services
Experience
Convergys February 2000 - 2009
Nortel and Convergys 2004 - 2007
Nortel and Convergys 2004 - 2007
Modus Media International January 1995 - January 2000
WordPerfect February 1991 - December 1994
Skills
Management, Program Management, Account Management, Leadership, Operations Management, Training, Employee Relations, CRM, Team Leadership, Recruiting, Contract Negotiation, Project Management, Customer Satisfaction, Troubleshooting, Call Centers, Process Improvement, Human Resources, Team Management, Vendor Management, Outsourcing, Budgets
Education
Jacksonville State University 1988 — 1990
Bachelors, Business Management
Convergys February 2000 - 2009
Nortel and Convergys 2004 - 2007
Nortel and Convergys 2004 - 2007
Modus Media International January 1995 - January 2000
WordPerfect February 1991 - December 1994
Skills
Management, Program Management, Account Management, Leadership, Operations Management, Training, Employee Relations, CRM, Team Leadership, Recruiting, Contract Negotiation, Project Management, Customer Satisfaction, Troubleshooting, Call Centers, Process Improvement, Human Resources, Team Management, Vendor Management, Outsourcing, Budgets
Education
Jacksonville State University 1988 — 1990
Bachelors, Business Management
Matt Rossio's Convergys Experience July 2010 - October 2010
Job Senior Developer and Onshore Lead at Tata Consultancy Services
Industry Information Technology and Services
Experience
Tata Consultancy Services October 2014 - Present
Delaware North Companies September 2014 - October 2014
TEKsystems May 2014 - August 2014
Advantage Consulting, Inc. October 2010 - February 2014
Convergys July 2010 - October 2010
JS Logistics May 2010 - July 2010
TechSkills August 2009 - May 2010
Businesspersons Between Jobs (BBJ) February 2009 - August 2009
TEKsystems June 2007 - December 2008
Indiana Farm Bureau August 2000 - March 2004
Skills
Access, Software Documentation, Software Development, Training, Customer Service, Program Management, .NET, Databases, SQL, Analysis, Project Management, Team Leadership, Testing, Programming, Microsoft Office, Networking
Education
TechSkills 2009 — 2010
MCTS, .NET Framwork 2.0: Web Applications
Ivy Tech Community College 1989 — 1989
Command Level COBOL for CICS
Ivy Tech Community College
Associate of Applied Sciences, Major: Computer Programming Technology
Tata Consultancy Services October 2014 - Present
Delaware North Companies September 2014 - October 2014
TEKsystems May 2014 - August 2014
Advantage Consulting, Inc. October 2010 - February 2014
Convergys July 2010 - October 2010
JS Logistics May 2010 - July 2010
TechSkills August 2009 - May 2010
Businesspersons Between Jobs (BBJ) February 2009 - August 2009
TEKsystems June 2007 - December 2008
Indiana Farm Bureau August 2000 - March 2004
Skills
Access, Software Documentation, Software Development, Training, Customer Service, Program Management, .NET, Databases, SQL, Analysis, Project Management, Team Leadership, Testing, Programming, Microsoft Office, Networking
Education
TechSkills 2009 — 2010
MCTS, .NET Framwork 2.0: Web Applications
Ivy Tech Community College 1989 — 1989
Command Level COBOL for CICS
Ivy Tech Community College
Associate of Applied Sciences, Major: Computer Programming Technology
David Wilbur's Convergys Experience October 1994 - June 2010
Job Current Position
Industry Consumer Services
Experience
Florida Blue September 2013 - Present
Private Company January 2012 - Present
NorthgateArinso July 2010 - November 2011
Convergys October 1994 - June 2010
Skills
Account Management, BPO, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Business Strategy, CRM, Call Centers, Change Management, Cross-functional Team..., ERP, Human Resources, IT Service Management, Infrastructure, Integration, Leadership, Management, Management Consulting, Mergers, Mergers, Operations Management, Outsourcing, Process Improvement, Program Management, Project Management, SDLC, Strategic Planning, Strategy, Talent Management, Team Building, Team Management, Training, Vendor Management
Education
Jacksonville University 1994 — 1996
MBA, Business/Finance
William Paterson University of New Jersey 1977 — 1980
BA, Business Administration/Computer Science
Florida Blue September 2013 - Present
Private Company January 2012 - Present
NorthgateArinso July 2010 - November 2011
Convergys October 1994 - June 2010
Skills
Account Management, BPO, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Business Strategy, CRM, Call Centers, Change Management, Cross-functional Team..., ERP, Human Resources, IT Service Management, Infrastructure, Integration, Leadership, Management, Management Consulting, Mergers, Mergers, Operations Management, Outsourcing, Process Improvement, Program Management, Project Management, SDLC, Strategic Planning, Strategy, Talent Management, Team Building, Team Management, Training, Vendor Management
Education
Jacksonville University 1994 — 1996
MBA, Business/Finance
William Paterson University of New Jersey 1977 — 1980
BA, Business Administration/Computer Science
Prashanti Vavilikolanu's Convergys Experience 2005 - 2007
Job Engineer at Cisco systems
Industry Information Technology and Services
Experience
Aftrag Inc August 2012 - Present
Cisco systems 2009 - April 2014
Moblast 2009 - 2009
Convergys 2005 - 2007
Education
San Jose State University 2007 — 2009
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Comp science
Bhavans Jubilee Hills
Aftrag Inc August 2012 - Present
Cisco systems 2009 - April 2014
Moblast 2009 - 2009
Convergys 2005 - 2007
Education
San Jose State University 2007 — 2009
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Comp science
Bhavans Jubilee Hills
Shay Dains's Convergys Experience September 2008 - March 2009
Job CFA
Industry Computer Software
Experience
Bank of America / Merrill Lynch (Contracted Through Pionear) March 2010 - August 2010
Convergys September 2008 - March 2009
Convergys October 2006 - September 2008
First Union / Wachovia November 2001 - June 2003
First Union December 1999 - November 2001
Skills
Financial Risk, Analysis, Business Analysis, Financial Analysis, Portfolio Management, SAP, Finance, SharePoint, Auditing, Bloomberg, Budgets
Education
Jacksonville University 1996 — 1999
MBA
Jacksonville University 1993 — 1996
BA, Computer Information / Bus Admin
Bank of America / Merrill Lynch (Contracted Through Pionear) March 2010 - August 2010
Convergys September 2008 - March 2009
Convergys October 2006 - September 2008
First Union / Wachovia November 2001 - June 2003
First Union December 1999 - November 2001
Skills
Financial Risk, Analysis, Business Analysis, Financial Analysis, Portfolio Management, SAP, Finance, SharePoint, Auditing, Bloomberg, Budgets
Education
Jacksonville University 1996 — 1999
MBA
Jacksonville University 1993 — 1996
BA, Computer Information / Bus Admin
Karen Sandy's Convergys Experience 1999 - 2000
Job Analyst at Humana
Industry Information Technology and Services
Experience
Humana February 2007 - July 2015
Aetna Health Plans 2000 - October 2006
Convergys 1999 - 2000
Prudential Healthcare December 1998 - 2000
Skills
Microsoft Office, Lotus Notes, Healthcare, Customer Service, SQL, SharePoint, Visio, Team Building, Databases, Access, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Troubleshooting, Windows, Database Administration, Managed Care, Analysis
Education
Jamestown Community College 1992 — 1995
Computer Science, Computer Science
Humana February 2007 - July 2015
Aetna Health Plans 2000 - October 2006
Convergys 1999 - 2000
Prudential Healthcare December 1998 - 2000
Skills
Microsoft Office, Lotus Notes, Healthcare, Customer Service, SQL, SharePoint, Visio, Team Building, Databases, Access, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Troubleshooting, Windows, Database Administration, Managed Care, Analysis
Education
Jamestown Community College 1992 — 1995
Computer Science, Computer Science
Naveen Gadipe's Convergys Experience 2009 - August 2010
Job Sr Architect, Oracle BRM and Geneva/IRB/NetCracker
Industry Information Technology and Services
Experience
Tarshan LLC August 2010 - September 2014
Convergys 2009 - August 2010
Satyam 2008 - 2009
Convergys 2005 - 2008
Portal Software (Ness Technologies) 2003 - 2005
ECIL March 2000 - 2003
Skills
Telecommunications..., Solution Architecture, BSS, Oracle HR, Team Leadership, Operating Systems, Billing Systems, Pre-sales, Unix, PL/SQL, Unix Shell Scripting, Telecommunications, SOA, Oracle
Education
Jawaharlal Nehru Technological University
Tarshan LLC August 2010 - September 2014
Convergys 2009 - August 2010
Satyam 2008 - 2009
Convergys 2005 - 2008
Portal Software (Ness Technologies) 2003 - 2005
ECIL March 2000 - 2003
Skills
Telecommunications..., Solution Architecture, BSS, Oracle HR, Team Leadership, Operating Systems, Billing Systems, Pre-sales, Unix, PL/SQL, Unix Shell Scripting, Telecommunications, SOA, Oracle
Education
Jawaharlal Nehru Technological University
Reema Rijhwani's Convergys Experience April 2006 - September 2008
Job Research Assistant at USC Marshall School of Business
Industry Market Research
Experience
USC Marshall School of Business March 2015 - Present
Sparkles Craft April 2010 - February 2014
IMRB International July 2011 - January 2014
vsit June 2011 - December 2011
Neki Concept Llp May 2010 - June 2011
TouchStone Advertising April 2009 - June 2009
Convergys April 2006 - September 2008
Red FM July 2003 - January 2004
Skills
Market Research, Qualitative Research, Brand Loyalty, Branding & Identity, FMCG, Product Marketing, Brand Management, Team Management, Marketing Research, Marketing, Data Analysis
Education
University of Southern California 2015 — 2016
Masters in Marketing & Strategy
Los Angeles Trade Technical College 2014 — 2015
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
University of California, Los Angeles 2014 — 2014
Credit Certificate, Calculus, Managerial Statistics
University of Mumbai 2008 — 2010
Master of Business Administration (MBA), Marketing
Jai Hind College 2003 — 2006
Bachelors in Mass Media, Public Relations, Advertising, and Applied Communication
USC Marshall School of Business March 2015 - Present
Sparkles Craft April 2010 - February 2014
IMRB International July 2011 - January 2014
vsit June 2011 - December 2011
Neki Concept Llp May 2010 - June 2011
TouchStone Advertising April 2009 - June 2009
Convergys April 2006 - September 2008
Red FM July 2003 - January 2004
Skills
Market Research, Qualitative Research, Brand Loyalty, Branding & Identity, FMCG, Product Marketing, Brand Management, Team Management, Marketing Research, Marketing, Data Analysis
Education
University of Southern California 2015 — 2016
Masters in Marketing & Strategy
Los Angeles Trade Technical College 2014 — 2015
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
University of California, Los Angeles 2014 — 2014
Credit Certificate, Calculus, Managerial Statistics
University of Mumbai 2008 — 2010
Master of Business Administration (MBA), Marketing
Jai Hind College 2003 — 2006
Bachelors in Mass Media, Public Relations, Advertising, and Applied Communication
Asjer Gabriel's Convergys Experience July 2012 - December 2014
Job Have you made someone smile today? This manager is all business but has a fun side.
Industry Outsourcing/Offshoring
Experience
Kelly Services with Allstate Insurance December 2014 - Present
Convergys July 2012 - December 2014
Convergys September 2011 - July 2012
Convergys January 2011 - September 2011
New Vision Sales Inc. January 2009 - October 2010
Skills
Customer Service, Team Management, Training, Project Management, Team Leadership, Call Centers, Telecommunications, Vendor Management, CRM, Process Improvement, SLA, Customer Satisfaction, Team Building, Customer Experience, Troubleshooting, Social Networking, Technical Support, Retail, Human Resources, Marketing, Outlook, Customer Retention, Social Media, Performance Management, Contact Centers, Outsourcing, Interviews, Service Delivery
Education
Johnson & Wales University
Kelly Services with Allstate Insurance December 2014 - Present
Convergys July 2012 - December 2014
Convergys September 2011 - July 2012
Convergys January 2011 - September 2011
New Vision Sales Inc. January 2009 - October 2010
Skills
Customer Service, Team Management, Training, Project Management, Team Leadership, Call Centers, Telecommunications, Vendor Management, CRM, Process Improvement, SLA, Customer Satisfaction, Team Building, Customer Experience, Troubleshooting, Social Networking, Technical Support, Retail, Human Resources, Marketing, Outlook, Customer Retention, Social Media, Performance Management, Contact Centers, Outsourcing, Interviews, Service Delivery
Education
Johnson & Wales University
Dwayne Carr's Convergys Experience April 1993 - August 2009
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Convergys April 1993 - August 2009
Education
Jackson State University 1983 — 1987
B. S., Computer Science
Convergys April 1993 - August 2009
Education
Jackson State University 1983 — 1987
B. S., Computer Science
Haritha Reddy's Convergys Experience March 2008 - September 2009
Job Senior SAP Functional Analyst Payroll at Rowan Companies
Industry Information Technology and Services
Experience
Rowan Companies May 2013 - Present
GulfMark Offshore September 2009 - May 2013
Convergys March 2008 - September 2009
Coca-Cola Enterprises February 2008 - March 2008
ThyssenKrupp 2007 - 2008
Skills
SAP HR, SAP, SAP R/3, SAP Implementation, Payroll, Human Resources, Data Migration, Smartforms, Personnel Management, Management, SD, SAP ERP, Business Process, ERP, Requirements Analysis
Education
University of Louisiana at Lafayette
MS
Jawaharlal Nehru Technological University
BTech
Rowan Companies May 2013 - Present
GulfMark Offshore September 2009 - May 2013
Convergys March 2008 - September 2009
Coca-Cola Enterprises February 2008 - March 2008
ThyssenKrupp 2007 - 2008
Skills
SAP HR, SAP, SAP R/3, SAP Implementation, Payroll, Human Resources, Data Migration, Smartforms, Personnel Management, Management, SD, SAP ERP, Business Process, ERP, Requirements Analysis
Education
University of Louisiana at Lafayette
MS
Jawaharlal Nehru Technological University
BTech
Jeremy Derrico's Convergys Experience April 2015 - Present
Job Sales and Service Representative at Convergys
Industry Higher Education
Experience
Convergys April 2015 - Present
Siena Heights University September 2009 - May 2010
Skills
Event Planning, Microsoft Office, Public Speaking, PowerPoint, Customer Service, Research, Leadership, Community Outreach, Microsoft Word, Social Media
Education
Jarvis Christian College 2008 — 2015
Criminal Justice, Criminal Justice and Corrections
Siena Heights University 2008 — 2010
Criminal Justice/Law Enforcement Administration
Convergys April 2015 - Present
Siena Heights University September 2009 - May 2010
Skills
Event Planning, Microsoft Office, Public Speaking, PowerPoint, Customer Service, Research, Leadership, Community Outreach, Microsoft Word, Social Media
Education
Jarvis Christian College 2008 — 2015
Criminal Justice, Criminal Justice and Corrections
Siena Heights University 2008 — 2010
Criminal Justice/Law Enforcement Administration
Stacey Hynes's Convergys Experience 1998 - Present
Job Director, Finance at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys 1998 - Present
Convergys 1998 - Present
Education
University of North Florida 2003 — 2005
MBA
Jacksonville University 1998 — 2001
BA, Finance
Convergys 1998 - Present
Convergys 1998 - Present
Education
University of North Florida 2003 — 2005
MBA
Jacksonville University 1998 — 2001
BA, Finance
Sunil Katta's Convergys Experience 2005 - 2009
Job Sr Marklogic Developer at QSSI
Industry Computer Software
Experience
QSSI September 2013 - Present
QSSI August 2012 - Present
QSSI August 2012 - Present
Cognizant Technology Solutions March 2011 - August 2012
Cognizant Technology Solutions December 2009 - February 2011
Convergys 2005 - 2009
Skills
Quality Center, PL/SQL, Test Management, QTP, Telecommunications..., Test Automation, Manual Testing, Requirements Analysis, System Testing, Test Planning, Testing, Agile Methodologies, User Acceptance Testing, Unix Shell Scripting, WinRunner, Test Automation..., Java Enterprise Edition, JBoss Application Server, Spring, MarkLogic, JBoss ESB, JBoss Seam, tibco, Splunk, NewRelic, EDIFECS, cyber arc, HP Quality Center, Shell Scripting
Education
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Electronics and Communication
QSSI September 2013 - Present
QSSI August 2012 - Present
QSSI August 2012 - Present
Cognizant Technology Solutions March 2011 - August 2012
Cognizant Technology Solutions December 2009 - February 2011
Convergys 2005 - 2009
Skills
Quality Center, PL/SQL, Test Management, QTP, Telecommunications..., Test Automation, Manual Testing, Requirements Analysis, System Testing, Test Planning, Testing, Agile Methodologies, User Acceptance Testing, Unix Shell Scripting, WinRunner, Test Automation..., Java Enterprise Edition, JBoss Application Server, Spring, MarkLogic, JBoss ESB, JBoss Seam, tibco, Splunk, NewRelic, EDIFECS, cyber arc, HP Quality Center, Shell Scripting
Education
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Electronics and Communication
Deepak Kotla's Convergys Experience 2004 - 2008
Job
Industry
Experience
Openet 2010 - 2015
Convergys 2004 - 2008
Skills
C++, Unix Shell Scripting, PL/SQL, Oracle, Requirements Analysis, Unix, Java, SQL, SDLC
Education
Jawaharlal Nehru Technological University
Openet 2010 - 2015
Convergys 2004 - 2008
Skills
C++, Unix Shell Scripting, PL/SQL, Oracle, Requirements Analysis, Unix, Java, SQL, SDLC
Education
Jawaharlal Nehru Technological University
Nupur Rathee's Convergys Experience June 2007 - September 2007
Job Solutions Architect / Service Manager at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard July 2011 - Present
Hewlett-Packard April 2008 - July 2011
Convergys June 2007 - September 2007
Secure Meters Limited 2004 - 2006
Bhabha Atomic Research Centre May 2003 - August 2003
Skills
Solution Architecture, IT Service Management, ITIL Certified, Consulting, Requirements Analysis, Team Leadership, Software Development, SOA, Java, TIBCO, TIBCO Rendezvous, TIBCO Hawk, J2EE Application..., C++, XML, SQL, Agile Project Management, Unix, ITIL, Integration, SDLC
Education
University of Cincinnati 2006 — 2008
MS, Computer Science
Jai Narain Vyas University 2000 — 2004
B.E.
Hewlett-Packard July 2011 - Present
Hewlett-Packard April 2008 - July 2011
Convergys June 2007 - September 2007
Secure Meters Limited 2004 - 2006
Bhabha Atomic Research Centre May 2003 - August 2003
Skills
Solution Architecture, IT Service Management, ITIL Certified, Consulting, Requirements Analysis, Team Leadership, Software Development, SOA, Java, TIBCO, TIBCO Rendezvous, TIBCO Hawk, J2EE Application..., C++, XML, SQL, Agile Project Management, Unix, ITIL, Integration, SDLC
Education
University of Cincinnati 2006 — 2008
MS, Computer Science
Jai Narain Vyas University 2000 — 2004
B.E.
Christin Hovis's Convergys Experience January 2007 - July 2010
Job Three Year Old Teacher at New Hope Preschool
Industry Consumer Services
Experience
New Hope Preschool August 2012 - Present
Convergys January 2007 - July 2010
Convergys January 2000 - May 2007
Convergys January 1999 - January 2000
Shoe City July 1997 - December 1999
Cracker Barrel January 1999 - October 1999
Skills
Software Documentation, Customer Satisfaction, Training, Analysis, Customer Service, Performance Management, Payroll, Project Management, Outlook, Management
Education
Jefferson College 2012 — 2013
Associate's Degree, Education, Early Childhood Education
Southeast Missouri State University 1993 — 1996
none, General College Coursework
Missouri Baptist University
Bachelor's Degree, Special Education and Teaching, Senior
General College
New Hope Preschool August 2012 - Present
Convergys January 2007 - July 2010
Convergys January 2000 - May 2007
Convergys January 1999 - January 2000
Shoe City July 1997 - December 1999
Cracker Barrel January 1999 - October 1999
Skills
Software Documentation, Customer Satisfaction, Training, Analysis, Customer Service, Performance Management, Payroll, Project Management, Outlook, Management
Education
Jefferson College 2012 — 2013
Associate's Degree, Education, Early Childhood Education
Southeast Missouri State University 1993 — 1996
none, General College Coursework
Missouri Baptist University
Bachelor's Degree, Special Education and Teaching, Senior
General College
Jason McDowell's Convergys Experience April 2003 - October 2003
Job
Industry Retail
Experience
Arby's Roast Beef January 2010 - February 2011
The Home Depot September 2006 - May 2009
Chrysler Financial Project October 2003 - May 2005
Convergys April 2003 - October 2003
Panda Express January 2002 - March 2003
Skills
Software Documentation, PowerPoint, Photoshop, Research, Merchandising, HTML, Public Speaking, Access, Event Management, Editing, Strategic Planning, Event Planning, Social Media, Analysis
Education
St. Louis Community College 2011 — 2013
Certificate, Funeral Service and Mortuary Science
Jefferson College 1995 — 1997
Hotel Restuarant Management, Certificate
Arby's Roast Beef January 2010 - February 2011
The Home Depot September 2006 - May 2009
Chrysler Financial Project October 2003 - May 2005
Convergys April 2003 - October 2003
Panda Express January 2002 - March 2003
Skills
Software Documentation, PowerPoint, Photoshop, Research, Merchandising, HTML, Public Speaking, Access, Event Management, Editing, Strategic Planning, Event Planning, Social Media, Analysis
Education
St. Louis Community College 2011 — 2013
Certificate, Funeral Service and Mortuary Science
Jefferson College 1995 — 1997
Hotel Restuarant Management, Certificate
Avani Kale's Convergys Experience August 2011 - September 2011
Job Category Buyer at International Paper
Industry Management Consulting
Experience
International Paper October 2014 - Present
International Paper July 2012 - September 2014
Convergys August 2011 - September 2011
IBM Global Services March 2008 - May 2009
Tata Consultancy Services March 2006 - January 2007
Skills
SQL, Business Analysis, Project Management, Data Analysis, Market Research, Analysis, SPSS, Microsoft Excel, Software Development..., Supply Chain, Production Support, Inventory, Qualitative Research, Spend Analysis, Supply Market Analysis, RFP Design, RFP experience, Stakeholder Engagement
Education
University of Cincinnati 2010 — 2011
Master of Business Administration, Marketing and Operations
Jawaharlal Nehru Technological University 2002 — 2005
Bachelor of Technology, Electrical and electronics engineering
International Paper October 2014 - Present
International Paper July 2012 - September 2014
Convergys August 2011 - September 2011
IBM Global Services March 2008 - May 2009
Tata Consultancy Services March 2006 - January 2007
Skills
SQL, Business Analysis, Project Management, Data Analysis, Market Research, Analysis, SPSS, Microsoft Excel, Software Development..., Supply Chain, Production Support, Inventory, Qualitative Research, Spend Analysis, Supply Market Analysis, RFP Design, RFP experience, Stakeholder Engagement
Education
University of Cincinnati 2010 — 2011
Master of Business Administration, Marketing and Operations
Jawaharlal Nehru Technological University 2002 — 2005
Bachelor of Technology, Electrical and electronics engineering
SatyaKishore Sunkavalli's Convergys Experience September 2006 - January 2009
Job Sr. ATG Consultant at Harland Clarke
Industry Information Technology and Services
Experience
Harland Clarke July 2010 - Present
Walgreens January 2009 - May 2010
Convergys September 2006 - January 2009
Skills
JBoss Application Server, Tomcat, Ant, Web Services, JDBC, Struts, EJB, Servlets, Websphere, SOAP, Oracle, Design Patterns, Java, Unix, PL/SQL, WebSphere
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science
Harland Clarke July 2010 - Present
Walgreens January 2009 - May 2010
Convergys September 2006 - January 2009
Skills
JBoss Application Server, Tomcat, Ant, Web Services, JDBC, Struts, EJB, Servlets, Websphere, SOAP, Oracle, Design Patterns, Java, Unix, PL/SQL, WebSphere
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science
Ericc Whetstone's Convergys Experience August 2014 - Present
Job Sr. Manager, Workforce Management Strategy at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2014 - Present
Convergys March 2014 - August 2014
Convergys February 2010 - February 2014
Convergys November 2007 - January 2010
First Magnus Financial May 2007 - August 2007
Intuit 2002 - 2004
Skills
IEX, Workforce Management, Scheduling, Forecasting, Call Center, Performance Management, Process Improvement, Capacity Planning, Analysis, Business Analysis, Access, Problem Solving, Planning, Customer Service, Excel, Process Scheduler, Call Centers, Customer Satisfaction, Outsourcing, Customer Experience, Vendor Management, BPO, Business Process...
Education
University of Phoenix 2005 — 2006
MBA, Business Administration
ITT Technical Institute-Tucson 2003 — 2005
BS, Project Management
Convergys August 2014 - Present
Convergys March 2014 - August 2014
Convergys February 2010 - February 2014
Convergys November 2007 - January 2010
First Magnus Financial May 2007 - August 2007
Intuit 2002 - 2004
Skills
IEX, Workforce Management, Scheduling, Forecasting, Call Center, Performance Management, Process Improvement, Capacity Planning, Analysis, Business Analysis, Access, Problem Solving, Planning, Customer Service, Excel, Process Scheduler, Call Centers, Customer Satisfaction, Outsourcing, Customer Experience, Vendor Management, BPO, Business Process...
Education
University of Phoenix 2005 — 2006
MBA, Business Administration
ITT Technical Institute-Tucson 2003 — 2005
BS, Project Management
Darcelle Urbano's Convergys Experience February 2009 - December 2009
Job IT Support Technician at Health Information Management Systems
Industry Government Administration
Experience
Health Information Management Systems December 2014 - Present
City of Tucson December 2011 - Present
D & J Urbano Cybering LLC June 2009 - Present
Sunnyside Unified School District November 2012 - January 2015
Integrated Axis April 2012 - November 2012
Convergys February 2009 - December 2009
Arizona Theatre Company June 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Linux, Windows Server, Microsoft Exchange, Cisco Routers, Group Policy, IPv4, VMware, Help Desk Support, Technical Support, Hardware, Windows, Software Installation, Troubleshooting, Networking, Windows XP, Windows 7, Active Directory, Computer Hardware, XP, System Administration
Education
Western Governors University 2013 — 2015
Bachelor of Science, Information Technology Network Administration
ITT Technical Institute-Tucson 2012 — 2013
Bachelor of Science (BS), Information Systems and Cybersecurity
ITT Technical Institute-Tucson 2010 — 2012
Associate of Science (AS), Computer Network Systems
Health Information Management Systems December 2014 - Present
City of Tucson December 2011 - Present
D & J Urbano Cybering LLC June 2009 - Present
Sunnyside Unified School District November 2012 - January 2015
Integrated Axis April 2012 - November 2012
Convergys February 2009 - December 2009
Arizona Theatre Company June 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Linux, Windows Server, Microsoft Exchange, Cisco Routers, Group Policy, IPv4, VMware, Help Desk Support, Technical Support, Hardware, Windows, Software Installation, Troubleshooting, Networking, Windows XP, Windows 7, Active Directory, Computer Hardware, XP, System Administration
Education
Western Governors University 2013 — 2015
Bachelor of Science, Information Technology Network Administration
ITT Technical Institute-Tucson 2012 — 2013
Bachelor of Science (BS), Information Systems and Cybersecurity
ITT Technical Institute-Tucson 2010 — 2012
Associate of Science (AS), Computer Network Systems
Stacey Hynes's Convergys Experience 2007 - 2010
Job Finance Director at Northgate Arinso
Industry Outsourcing/Offshoring
Experience
Northgate Arinso 2007 - Present
Convergys 2007 - 2010
Convergys 2002 - 2007
Skills
Shared Services, Essbase, MIS, Outsourcing, Pricing Analysis, Business Process..., Business Process..., Business Transformation, Hyperion Enterprise, Financial Systems, Business Case, Forecasting, Financial Modeling, Process Improvement, Managerial Finance, Business Analysis, Variance Analysis, BPO, CO-PA, Financial Analysis
Education
University of North Florida 2003 — 2005
MBA
Jacksonville University 1998 — 2001
BA, Finance
FCCJ 1996 — 1997
Bachelor of Arts (B.A.), Finance, General
Northgate Arinso 2007 - Present
Convergys 2007 - 2010
Convergys 2002 - 2007
Skills
Shared Services, Essbase, MIS, Outsourcing, Pricing Analysis, Business Process..., Business Process..., Business Transformation, Hyperion Enterprise, Financial Systems, Business Case, Forecasting, Financial Modeling, Process Improvement, Managerial Finance, Business Analysis, Variance Analysis, BPO, CO-PA, Financial Analysis
Education
University of North Florida 2003 — 2005
MBA
Jacksonville University 1998 — 2001
BA, Finance
FCCJ 1996 — 1997
Bachelor of Arts (B.A.), Finance, General
Lynda Colvin-Myles, C.P.M.'s Convergys Experience June 2003 - October 2005
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
STANLEY Security September 2011 - Present
Myles2Go Consulting August 2006 - Present
Creation Technologies October 2006 - October 2009
Convergys June 2003 - October 2005
Corning Incorporated 2001 - 2002
US Army May 1987 - August 1989
Skills
Customer Service, Certified Purchasing..., Supply Chain Management, Management, Cross-functional Team..., Continuous Improvement, Six Sigma, Leadership, Supply Chain, Manufacturing, Time Management, Lean Manufacturing, Process Improvement, Process Engineering
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Masters, Project Management
Jackson State University 1983 — 1987
BS, Industrial Technology
STANLEY Security September 2011 - Present
Myles2Go Consulting August 2006 - Present
Creation Technologies October 2006 - October 2009
Convergys June 2003 - October 2005
Corning Incorporated 2001 - 2002
US Army May 1987 - August 1989
Skills
Customer Service, Certified Purchasing..., Supply Chain Management, Management, Cross-functional Team..., Continuous Improvement, Six Sigma, Leadership, Supply Chain, Manufacturing, Time Management, Lean Manufacturing, Process Improvement, Process Engineering
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Masters, Project Management
Jackson State University 1983 — 1987
BS, Industrial Technology
Kenya Nobles's Convergys Experience January 1999 - January 2000
Job Receptionist at Life Care Centers of America
Industry Hospital & Health Care
Experience
Southeast Ambulance January 2012 - Present
Southeast Ambulance February 2012 - November 2012
Life Care Centers of America February 2011 - March 2012
Life Care Center of Hixson January 2011 - January 2012
Blue Cross Blue Shield January 2000 - January 2010
Convergy's January 1999 - January 2000
Skills
Healthcare, Medical Terminology, Medical Records, HIPAA, Healthcare Management, Logistics, Customer Service, Receptionist Duties, Telecommunications, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking
Education
J F Drake State Technical College
Associates of Science, Industrial Electronics
University of Phoenix
University of Phoenix
Bachelors of Science, Business Management - Currently Pursuing
Southeast Ambulance January 2012 - Present
Southeast Ambulance February 2012 - November 2012
Life Care Centers of America February 2011 - March 2012
Life Care Center of Hixson January 2011 - January 2012
Blue Cross Blue Shield January 2000 - January 2010
Convergy's January 1999 - January 2000
Skills
Healthcare, Medical Terminology, Medical Records, HIPAA, Healthcare Management, Logistics, Customer Service, Receptionist Duties, Telecommunications, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking
Education
J F Drake State Technical College
Associates of Science, Industrial Electronics
University of Phoenix
University of Phoenix
Bachelors of Science, Business Management - Currently Pursuing
Saurles Linseth's Convergys Experience April 2010 - July 2011
Job Student at ITT Tech
Industry Telecommunications
Experience
Synchronoss Technologies August 2011 - October 2012
CoWorx Staffing Services 2011 - 2012
Convergys April 2010 - July 2011
T-Mobile February 2004 - April 2009
Skills
Customer Service, Technical Support, Call Center, Troubleshooting, Call Centers, Wireless, Customer Satisfaction, Software Documentation, Windows 7, Wireless Networking, Networking, Computer Hardware, Vendor Management, Customer Experience, Telecommunications, Windows
Education
ITT Technical Institute-Tucson 2012 — 2014
Currently Attending, Information Technology
ITT Technical Institute Tucson
Synchronoss Technologies August 2011 - October 2012
CoWorx Staffing Services 2011 - 2012
Convergys April 2010 - July 2011
T-Mobile February 2004 - April 2009
Skills
Customer Service, Technical Support, Call Center, Troubleshooting, Call Centers, Wireless, Customer Satisfaction, Software Documentation, Windows 7, Wireless Networking, Networking, Computer Hardware, Vendor Management, Customer Experience, Telecommunications, Windows
Education
ITT Technical Institute-Tucson 2012 — 2014
Currently Attending, Information Technology
ITT Technical Institute Tucson
Cheryl S. Johnson's Convergys Experience February 2008 - November 2008
Job Customer Service and Help Desk Professional
Industry Staffing and Recruiting
Experience
Amazon Accounting ClerkAccountempsAugust 2009 - August 2009
Convergys February 2008 - November 2008
Manpower Professional June 2007 - July 2007
Perficient June 2006 - June 2006
Pomeroy October 2004 - November 2005
Margaret Mary Community Hospital September 2003 - December 2003
General Employment November 2002 - February 2003
SEI Communications October 1997 - September 2001
Skills
Technical Support, Servers, Access, Networking, Customer Service, Windows 7, Help Desk Support, Microsoft Office, XP, Process Improvement, Active Directory, Troubleshooting, Computer Hardware, Software Documentation, System Administration, BMC Remedy, A+ Certified, Laptops, Customer Satisfaction, Windows Server
Education
Ivy Tech Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Purdue University 1995 — 2001
Computer Graphics Technology
Rising Sun High School 1986 — 1990
Diploma, General Studies
Ivy Tech Community College
Associate's of Science, Business Administration
Amazon Accounting ClerkAccountempsAugust 2009 - August 2009
Convergys February 2008 - November 2008
Manpower Professional June 2007 - July 2007
Perficient June 2006 - June 2006
Pomeroy October 2004 - November 2005
Margaret Mary Community Hospital September 2003 - December 2003
General Employment November 2002 - February 2003
SEI Communications October 1997 - September 2001
Skills
Technical Support, Servers, Access, Networking, Customer Service, Windows 7, Help Desk Support, Microsoft Office, XP, Process Improvement, Active Directory, Troubleshooting, Computer Hardware, Software Documentation, System Administration, BMC Remedy, A+ Certified, Laptops, Customer Satisfaction, Windows Server
Education
Ivy Tech Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Purdue University 1995 — 2001
Computer Graphics Technology
Rising Sun High School 1986 — 1990
Diploma, General Studies
Ivy Tech Community College
Associate's of Science, Business Administration
Courtney Michael's Convergys Experience September 2012 - Present
Job Customer Service at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys September 2012 - Present
Education
Jefferson Community College 2010 — 2015
Convergys September 2012 - Present
Education
Jefferson Community College 2010 — 2015
Charo Hallmon's Convergys Experience November 2012 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys November 2012 - Present
AFN December 2010 - June 2011
Afni 2010 - 2011
Skills
Customer-focused, Customer Satisfaction, Call Center, Computer-savvy
Education
J F Drake State Technical College 2007 — 2008
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Convergys November 2012 - Present
AFN December 2010 - June 2011
Afni 2010 - 2011
Skills
Customer-focused, Customer Satisfaction, Call Center, Computer-savvy
Education
J F Drake State Technical College 2007 — 2008
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Tiffany Middleton's Convergys Experience September 2006 - January 2008
Job Health Care Coordinator
Industry Hospital & Health Care
Experience
Primary Home Health Care Agency 2013 - Present
Convergy's September 2006 - January 2008
Del Laboratories December 2003 - September 2006
Education
University of North Carolina at Wilmington 2010 — 2011
Social Work
James Sprunt Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Accounting
Primary Home Health Care Agency 2013 - Present
Convergy's September 2006 - January 2008
Del Laboratories December 2003 - September 2006
Education
University of North Carolina at Wilmington 2010 — 2011
Social Work
James Sprunt Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Accounting
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT