Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Christy Warren Christy Warren's Convergys Experience January 2008 - September 2008
Job AUTHOR
Industry Writing and Editing
Experience
Author of There is a Blessing in the Lesson: The Fruit of the Spirit March 2013 - Present
Baker Hughes April 2011 - October 2014
Halliburton September 2008 - April 2011
Convergys January 2008 - September 2008
Sitel October 1998 - December 2007
Skills
Training, Troubleshooting, Management, Program Management, Quality Assurance, Outlook, Data Entry, Administrative..., Spreadsheets, Customer Service, Microsoft Office, Microsoft Excel, Access, Accounts Payable, Data Analysis, Administration, Analysis, Human Resources, Invoicing, Leadership, Payroll, Process Scheduler, SAP, Software Documentation, Supervisory Skills, System Administration, Teamwork, Time Management
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Human Services/Management, 3.66 GPA
Kilgore College 1995 — 1998
Associate of Applied Science, Business Administration and Management, General
Author of There is a Blessing in the Lesson: The Fruit of the Spirit March 2013 - Present
Baker Hughes April 2011 - October 2014
Halliburton September 2008 - April 2011
Convergys January 2008 - September 2008
Sitel October 1998 - December 2007
Skills
Training, Troubleshooting, Management, Program Management, Quality Assurance, Outlook, Data Entry, Administrative..., Spreadsheets, Customer Service, Microsoft Office, Microsoft Excel, Access, Accounts Payable, Data Analysis, Administration, Analysis, Human Resources, Invoicing, Leadership, Payroll, Process Scheduler, SAP, Software Documentation, Supervisory Skills, System Administration, Teamwork, Time Management
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Human Services/Management, 3.66 GPA
Kilgore College 1995 — 1998
Associate of Applied Science, Business Administration and Management, General
Toni Gerhardt Toni Gerhardt's Convergys Experience January 2008 - February 2010
Job Purchasing Clerk at Gulf & Basco
Industry Building Materials
Experience
Gulf & Basco March 2015 - Present
My Kitchen and Bath Remodeling March 2014 - December 2014
Houston IVF September 2012 - February 2014
HCSC February 2010 - September 2012
Convergys January 2008 - February 2010
EMSI May 2006 - January 2008
Walgreens May 2003 - April 2006
HEB January 2003 - April 2003
PSC January 2001 - June 2001
New World RV, Inc January 1996 - November 2000
Skills
Data Entry, Customer Service, Call Centers, Health Insurance, Process Improvement, Lotus Notes, Access, Software Documentation, Microsoft Excel, Microsoft Office, Visio, HIPAA, Employee Benefits, Microsoft Word, Medicare, Data Analysis, Management, Outlook, QuickBooks, Sales, Strategic Planning, Leadership, PowerPoint, Team Building
Education
Lamar State College-Orange 1986 — 1986
Business, B
Gulf & Basco March 2015 - Present
My Kitchen and Bath Remodeling March 2014 - December 2014
Houston IVF September 2012 - February 2014
HCSC February 2010 - September 2012
Convergys January 2008 - February 2010
EMSI May 2006 - January 2008
Walgreens May 2003 - April 2006
HEB January 2003 - April 2003
PSC January 2001 - June 2001
New World RV, Inc January 1996 - November 2000
Skills
Data Entry, Customer Service, Call Centers, Health Insurance, Process Improvement, Lotus Notes, Access, Software Documentation, Microsoft Excel, Microsoft Office, Visio, HIPAA, Employee Benefits, Microsoft Word, Medicare, Data Analysis, Management, Outlook, QuickBooks, Sales, Strategic Planning, Leadership, PowerPoint, Team Building
Education
Lamar State College-Orange 1986 — 1986
Business, B
Joanna Bland Joanna Bland's Convergys Experience January 2015 - May 2015
Job Sales Associate at Hobby Lobby
Industry Retail
Experience
Hobby Lobby June 2015 - Present
ULTA Beauty April 2015 - Present
Convergys January 2015 - May 2015
H&R Block January 2015 - April 2015
Academy Sports + Outdoors June 2014 - January 2015
H&R Block January 2014 - April 2014
Pitt Stop II Gas Station January 2013 - April 2014
H&R Block February 2013 - April 2013
West Corporation August 2011 - March 2012
Gabriel Brothers November 2009 - August 2011
Skills
Customer Service, Cashiering, Retail, Appointment Scheduling, Multi-line Phone, Receptionist Duties, Cosmetology, Cash Management, Merchandising, Sales, Retail Sales, Telephone Skills, Cash Register, Data Entry, Planograms
Education
Tiffin University 2015 — 2017
Bachelor of Business Administration (B.B.A.) in Organizational Management, Marketing
Kent State University 2008 — 2011
Hobby Lobby June 2015 - Present
ULTA Beauty April 2015 - Present
Convergys January 2015 - May 2015
H&R Block January 2015 - April 2015
Academy Sports + Outdoors June 2014 - January 2015
H&R Block January 2014 - April 2014
Pitt Stop II Gas Station January 2013 - April 2014
H&R Block February 2013 - April 2013
West Corporation August 2011 - March 2012
Gabriel Brothers November 2009 - August 2011
Skills
Customer Service, Cashiering, Retail, Appointment Scheduling, Multi-line Phone, Receptionist Duties, Cosmetology, Cash Management, Merchandising, Sales, Retail Sales, Telephone Skills, Cash Register, Data Entry, Planograms
Education
Tiffin University 2015 — 2017
Bachelor of Business Administration (B.B.A.) in Organizational Management, Marketing
Kent State University 2008 — 2011
Steve Heiner Steve Heiner's Convergys Experience February 2014 - May 2014
Job Service Contract Coordinator at KBZ Communications Inc.
Industry Information Technology and Services
Experience
KBZ Communications Inc. May 2014 - Present
Convergys February 2014 - May 2014
Leverage Information Systems November 2012 - February 2014
Convergys 2008 - 2012
Bergstrom Premier Motorcars 2007 - 2008
Banta Corporation 2004 - 2007
Skills
Sales, Cisco SmartNet, Cisco Service Expert..., Salesforce.com, Microsoft Office, Marketing Communications, Customer Service, Market Research, Account Management, Business Development, Leadership, Management, New Business Development, Marketing, Customer Satisfaction, Strategy, Cisco Technologies, Unified Communications
Education
Lakeland College 1995 — 2002
Bachelor's degree, Marketing, 3.8 GPA , summa cum laude
KBZ Communications Inc. May 2014 - Present
Convergys February 2014 - May 2014
Leverage Information Systems November 2012 - February 2014
Convergys 2008 - 2012
Bergstrom Premier Motorcars 2007 - 2008
Banta Corporation 2004 - 2007
Skills
Sales, Cisco SmartNet, Cisco Service Expert..., Salesforce.com, Microsoft Office, Marketing Communications, Customer Service, Market Research, Account Management, Business Development, Leadership, Management, New Business Development, Marketing, Customer Satisfaction, Strategy, Cisco Technologies, Unified Communications
Education
Lakeland College 1995 — 2002
Bachelor's degree, Marketing, 3.8 GPA , summa cum laude
Lakisha Black Lakisha Black's Convergys Experience December 2011 - September 2012
Job Customer Service Representative at Wells Fargo Advisors
Industry Consumer Services
Experience
Wells Fargo Advisors October 2013 - Present
Mom365 September 2012 - July 2013
Convergys December 2011 - September 2012
Client Services Incorporated November 2010 - October 2011
Skills
Collections, Customer Service, Clerical Skills
Education
University of Phoenix 2010 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Langston University 2007 — 2009
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Wells Fargo Advisors October 2013 - Present
Mom365 September 2012 - July 2013
Convergys December 2011 - September 2012
Client Services Incorporated November 2010 - October 2011
Skills
Collections, Customer Service, Clerical Skills
Education
University of Phoenix 2010 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Langston University 2007 — 2009
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Diego Galvan Diego Galvan's Convergys Experience October 2010 - August 2012
Job IT Helpdesk Supervisor at USAA
Industry Information Technology and Services
Experience
USAA May 2015 - Present
USAA February 2014 - Present
U.F.O.T. August 2012 - July 2014
Convergys October 2010 - August 2012
Dicex International Inc. February 2008 - August 2010
Skills
BPO, Call Centers, Service Delivery, Sla, Transition Management, Workforce Management, Outsourcing, Vendor Management, Team Management, Contact Centers, Incident Management, Technical Support, IT Service Management, Customer Satisfaction, Active Directory, Customer Experience, Performance Management, Process Improvement, Service Desk, Business Analysis, Help Desk Support, System Administration, Troubleshooting, XP, Avaya, Blackberry, Information Technology, BMC Remedy, DHCP, IT Operations, Customer Support, Disaster Recovery, Blackberry Enterprise..., IT Management, Resource Management, Problem Management, Service Management, SCCM, Laptops, Offshoring, Data Center, Software Documentation, Windows XP
Education
Laredo Community College 2008 — 2010
Associate of Science (A.S.), Computer Science
ITT Technical Institute San Antonio, Tx 2004 — 2006
USAA May 2015 - Present
USAA February 2014 - Present
U.F.O.T. August 2012 - July 2014
Convergys October 2010 - August 2012
Dicex International Inc. February 2008 - August 2010
Skills
BPO, Call Centers, Service Delivery, Sla, Transition Management, Workforce Management, Outsourcing, Vendor Management, Team Management, Contact Centers, Incident Management, Technical Support, IT Service Management, Customer Satisfaction, Active Directory, Customer Experience, Performance Management, Process Improvement, Service Desk, Business Analysis, Help Desk Support, System Administration, Troubleshooting, XP, Avaya, Blackberry, Information Technology, BMC Remedy, DHCP, IT Operations, Customer Support, Disaster Recovery, Blackberry Enterprise..., IT Management, Resource Management, Problem Management, Service Management, SCCM, Laptops, Offshoring, Data Center, Software Documentation, Windows XP
Education
Laredo Community College 2008 — 2010
Associate of Science (A.S.), Computer Science
ITT Technical Institute San Antonio, Tx 2004 — 2006
David Contreras Mata David Contreras Mata's Convergys Experience September 2012 - September 2012
Job Student at Laredo Community College
Industry Medical Practice
Experience
Lowes Home Improvement February 2013 - Present
Lowes Home Improvement February 2013 - Present
Convergys September 2012 - September 2012
HEB September 2010 - February 2012
Skills
Microsoft Office 2007, Microsoft Excel 2007, Bilingual-English/Spanis..., Customer Service, Leadership, Cash-handling, Communicaitons, Problem Solving, Always Positive, Highly responsible
Education
Laredo Community College 2012 — 2013
Lowes Home Improvement February 2013 - Present
Lowes Home Improvement February 2013 - Present
Convergys September 2012 - September 2012
HEB September 2010 - February 2012
Skills
Microsoft Office 2007, Microsoft Excel 2007, Bilingual-English/Spanis..., Customer Service, Leadership, Cash-handling, Communicaitons, Problem Solving, Always Positive, Highly responsible
Education
Laredo Community College 2012 — 2013
Tina Vannes Tina Vannes's Convergys Experience February 2010 - May 2010
Job Online support Customer care at School Specialty, Inc.
Industry Electrical/Electronic Manufacturing
Experience
Wisconsin September 2012 - Present
Breez E Hill Quarter Horses 1998 - 2015
School Specialty, Inc. April 2013 - December 2013
Wisconsin Quarter Horse Association 1990 - 2013
Plexus August 2010 - October 2012
Kelly Services August 2010 - October 2012
Convergys February 2010 - May 2010
Flex Staff September 1996 - October 2005
Aerotek June 2004 - October 2004
David’s Bridal February 2004 - June 2004
Skills
Test Equipment, Electronics, SPC, Soldering, Microsoft Office, Manufacturing, Quality Assurance, Customer Service, Labview, Lean Manufacturing, Six Sigma, ISO, Software Documentation, Technical Support, Process Improvement, Computer Hardware, Training, Troubleshooting, Team Building, Leadership
Education
ITT Technical College 2007 — 2009
Bachelor, ISS
ITT Technical Institute 2007 — 2009
Bachelors of Applied Science Degree, ISS
ITT Techincal College 2005 — 2007
Associate, CNA
ITT Technical Institute 2005 — 2007
Associates of Applied Science Degree, Computer Networking Systems
Lakeshore Technical College 1993 — 1995
Associates of Applied Science Degree, CNS
Wisconsin September 2012 - Present
Breez E Hill Quarter Horses 1998 - 2015
School Specialty, Inc. April 2013 - December 2013
Wisconsin Quarter Horse Association 1990 - 2013
Plexus August 2010 - October 2012
Kelly Services August 2010 - October 2012
Convergys February 2010 - May 2010
Flex Staff September 1996 - October 2005
Aerotek June 2004 - October 2004
David’s Bridal February 2004 - June 2004
Skills
Test Equipment, Electronics, SPC, Soldering, Microsoft Office, Manufacturing, Quality Assurance, Customer Service, Labview, Lean Manufacturing, Six Sigma, ISO, Software Documentation, Technical Support, Process Improvement, Computer Hardware, Training, Troubleshooting, Team Building, Leadership
Education
ITT Technical College 2007 — 2009
Bachelor, ISS
ITT Technical Institute 2007 — 2009
Bachelors of Applied Science Degree, ISS
ITT Techincal College 2005 — 2007
Associate, CNA
ITT Technical Institute 2005 — 2007
Associates of Applied Science Degree, Computer Networking Systems
Lakeshore Technical College 1993 — 1995
Associates of Applied Science Degree, CNS
Amaris Jones Amaris Jones's Convergys Experience November 2012 - July 2013
Job General Care Representative at TMobile
Industry Telecommunications
Experience
T-Mobile July 2013 - Present
Convergys November 2012 - July 2013
Skills
Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft Publisher, Microsoft Access, Microsoft Power Point, Microsoft Outlook, Team Leadership, Intercultural..., Legal Procedures, Legal Ethics
Education
Cowley Community College 2013 — 2015
Pre-Law Studies
Labette Community College 2012 — 2013
Criminal Justice and Corrections
T-Mobile July 2013 - Present
Convergys November 2012 - July 2013
Skills
Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft Publisher, Microsoft Access, Microsoft Power Point, Microsoft Outlook, Team Leadership, Intercultural..., Legal Procedures, Legal Ethics
Education
Cowley Community College 2013 — 2015
Pre-Law Studies
Labette Community College 2012 — 2013
Criminal Justice and Corrections
Shontae Ray Shontae Ray's Convergys Experience August 2000 - January 2006
Job Refinance Department at Accurate Group
Industry Information Technology and Services
Experience
Accurate Group July 2012 - Present
Driven Brands, Inc. July 2007 - Present
RANDSTAD\JP MORGAN CHASE March 2006 - July 2007
Convergys August 2000 - January 2006
Skills
Website, Website Creation, Help Desk Support, Microsoft SQL Server, Active Directory, Data Entry, Customer Service, Virus Removal, Firewalls, Remote Access, Printers, Networking, Password Resets, Remote Desktop, Routers, Microsoft Excel, Microsoft Word, Outlook Express, Access, Sales Management, Sales
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Website Development, 3.6
King's College 2006 — 2007
Associate's degree, Computer Programming, 3.5
LANCASTER HIGH SCHOOL 1993 — 1996
DIPLOMA
Accurate Group July 2012 - Present
Driven Brands, Inc. July 2007 - Present
RANDSTAD\JP MORGAN CHASE March 2006 - July 2007
Convergys August 2000 - January 2006
Skills
Website, Website Creation, Help Desk Support, Microsoft SQL Server, Active Directory, Data Entry, Customer Service, Virus Removal, Firewalls, Remote Access, Printers, Networking, Password Resets, Remote Desktop, Routers, Microsoft Excel, Microsoft Word, Outlook Express, Access, Sales Management, Sales
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Website Development, 3.6
King's College 2006 — 2007
Associate's degree, Computer Programming, 3.5
LANCASTER HIGH SCHOOL 1993 — 1996
DIPLOMA
LaConya Parham's Convergys Experience January 2009 - Present
Job Training Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys January 2009 - Present
Skills
Soft Skills, Performance Management, Employee Engagement, Call Centers, Training Delivery, Training Needs Analysis, Talent Management, Training, Talent Acquisition, Recruiting, Team Management, Contact Centers
Education
Lane College 2004 — 2008
Bachelor of Arts (BA), Mass Communication/Media Studies
Lane College
Convergys January 2009 - Present
Skills
Soft Skills, Performance Management, Employee Engagement, Call Centers, Training Delivery, Training Needs Analysis, Talent Management, Training, Talent Acquisition, Recruiting, Team Management, Contact Centers
Education
Lane College 2004 — 2008
Bachelor of Arts (BA), Mass Communication/Media Studies
Lane College
Andrew I. Lerner's Convergys Experience November 2005 - February 2009
Job Graphic Designer
Industry Graphic Design
Experience
LernerGraphics.com February 2009 - Present
CONVERGYS November 2005 - February 2009
Micro Center 2002 - 2003
Skills
Graphic Design, Logo Design, Marketing Communications, Illustrator, InDesign, Photoshop, Web Design, Flash, Digital Media, Adobe Creative Suite, Graphics, Advertising, Marketing, Blogging, Adobe Acrobat, Dreamweaver, WordPress, Layout
Education
Seminole State College 2010 — 2012
in progress, Graphic Design
LaGuardia Community College 1984 — 1987
A.A.S., Computer Programming
Syosset High School 1973 — 1976
Diploma, Academic
LernerGraphics.com February 2009 - Present
CONVERGYS November 2005 - February 2009
Micro Center 2002 - 2003
Skills
Graphic Design, Logo Design, Marketing Communications, Illustrator, InDesign, Photoshop, Web Design, Flash, Digital Media, Adobe Creative Suite, Graphics, Advertising, Marketing, Blogging, Adobe Acrobat, Dreamweaver, WordPress, Layout
Education
Seminole State College 2010 — 2012
in progress, Graphic Design
LaGuardia Community College 1984 — 1987
A.A.S., Computer Programming
Syosset High School 1973 — 1976
Diploma, Academic
Abdugafur Gafa Temirov's Convergys Experience September 2012 - June 2013
Job Bilingual Sales Manager | Automotive, Financial, Real Estate Sales
Industry Automotive
Experience
Russ Darrow Group January 2015 - August 2015
Russ Darrow Group June 2014 - January 2015
Mulberry Whisper March 2012 - June 2014
Russ Darrow June 2013 - October 2013
Convergys September 2012 - June 2013
West Business Services February 2011 - April 2012
"International Real Estate" LLC April 2008 - January 2010
Petronas Carigali Overseas SDN. Bhd. October 2006 - December 2006
International Research & Exchanges Board (IREX) January 2004 - July 2005
International Research & Exchanges Board (IREX) November 2002 - January 2004
Skills
Customer Service, Social Media, Sales, Marketing, Training, New Business Development, Russian, CRM, Management, Leadership, Critical Thinking, Problem Solving, Market Research, Team Leadership, Microsoft Office, Analysis, Public Speaking, Account Management, Marketing Management, Strategy, Sales Process, Business Development, Marketing Communications, Entrepreneurship, Analytics, Event Management, Contract Negotiation, Social Media Marketing, Budgets, Customer Satisfaction, XRM, vAuto, Dealertrack, Team Building, Sales Management, Strategic Planning, Negotiation, Customer Retention, Sales Operations, Inventory Management
Education
Lakeland College 2014 — 2016
Master of Business Administration (MBA), Project Management, 3.5
Lakeland College 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Fox Valley Technical College 2010 — 2011
Associated Degree, Business Management emphasis in Banking
Russ Darrow Group January 2015 - August 2015
Russ Darrow Group June 2014 - January 2015
Mulberry Whisper March 2012 - June 2014
Russ Darrow June 2013 - October 2013
Convergys September 2012 - June 2013
West Business Services February 2011 - April 2012
"International Real Estate" LLC April 2008 - January 2010
Petronas Carigali Overseas SDN. Bhd. October 2006 - December 2006
International Research & Exchanges Board (IREX) January 2004 - July 2005
International Research & Exchanges Board (IREX) November 2002 - January 2004
Skills
Customer Service, Social Media, Sales, Marketing, Training, New Business Development, Russian, CRM, Management, Leadership, Critical Thinking, Problem Solving, Market Research, Team Leadership, Microsoft Office, Analysis, Public Speaking, Account Management, Marketing Management, Strategy, Sales Process, Business Development, Marketing Communications, Entrepreneurship, Analytics, Event Management, Contract Negotiation, Social Media Marketing, Budgets, Customer Satisfaction, XRM, vAuto, Dealertrack, Team Building, Sales Management, Strategic Planning, Negotiation, Customer Retention, Sales Operations, Inventory Management
Education
Lakeland College 2014 — 2016
Master of Business Administration (MBA), Project Management, 3.5
Lakeland College 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Fox Valley Technical College 2010 — 2011
Associated Degree, Business Management emphasis in Banking
Alisa (Dougherty) Radcliffe Alisa (Dougherty) Radcliffe's Convergys Experience May 2012 - September 2012
Job
Industry Telecommunications
Experience
Convergys May 2012 - September 2012
1-800-Flowers.com/Cheryl's Cookies & Brownies November 2011 - March 2012
Homemaker May 2001 - November 2011
Hometown Health Network January 2000 - May 2001
Bank One, NA 1996 - December 1999
Bank One, NA August 1996 - January 1997
GE Capital March 1995 - August 1996
One For All Promotions 1991 - 1995
Cox Ambulance and Funeral Home December 1988 - May 1994
Clemente-McKay Ambulance January 1989 - June 1990
Skills
Customer Service, Call Centers, Customer Retention, Data Entry, Phone Etiquette, Work At Home, Web Chat, Virtual Assistance, Phone Screening, Telephone Skills, Sales, English grammar, Proofreading, Resume Writing, Creative Writing, Singing, Telecommuting, Microsoft Office, PowerPoint, Email, Online Research, Medical Terminology, Technical Support, Computer Proficiency, Project Management, Portfolio Management
Education
Stark State College of Technology 1992 — 2013
Associate's degree, Bridge program to English Language BA, 4.0
Kent State University 2005 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Timken Senior High School 1982 — 1986
High School, General Studies
Convergys May 2012 - September 2012
1-800-Flowers.com/Cheryl's Cookies & Brownies November 2011 - March 2012
Homemaker May 2001 - November 2011
Hometown Health Network January 2000 - May 2001
Bank One, NA 1996 - December 1999
Bank One, NA August 1996 - January 1997
GE Capital March 1995 - August 1996
One For All Promotions 1991 - 1995
Cox Ambulance and Funeral Home December 1988 - May 1994
Clemente-McKay Ambulance January 1989 - June 1990
Skills
Customer Service, Call Centers, Customer Retention, Data Entry, Phone Etiquette, Work At Home, Web Chat, Virtual Assistance, Phone Screening, Telephone Skills, Sales, English grammar, Proofreading, Resume Writing, Creative Writing, Singing, Telecommuting, Microsoft Office, PowerPoint, Email, Online Research, Medical Terminology, Technical Support, Computer Proficiency, Project Management, Portfolio Management
Education
Stark State College of Technology 1992 — 2013
Associate's degree, Bridge program to English Language BA, 4.0
Kent State University 2005 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Timken Senior High School 1982 — 1986
High School, General Studies
DeAnna Police DeAnna Police's Convergys Experience June 2008 - November 2009
Job Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
Audubon Behavioral Healthcare 2011 - Present
Cellular World August 2010 - September 2011
Convergys June 2008 - November 2009
Education
Kilgore College 2009 — 2010
Ore City High School 2002 — 2006
Diploma
Audubon Behavioral Healthcare 2011 - Present
Cellular World August 2010 - September 2011
Convergys June 2008 - November 2009
Education
Kilgore College 2009 — 2010
Ore City High School 2002 — 2006
Diploma
Amanda Eldred Amanda Eldred's Convergys Experience October 2010 - March 2012
Job Personal Assistant to Private Client
Industry Consumer Services
Experience
Private Client January 2014 - Present
Private Family November 2014 - March 2015
Mary Kay Independent Consultant August 2012 - March 2015
Alpine Access August 2013 - May 2014
Convergys October 2010 - March 2012
All Cleaned Up Residential Cleaning Service May 2010 - October 2010
Sprint Nextel March 2008 - May 2010
Connextions August 2007 - March 2008
LEE ZACHARY’S PIZZA August 2004 - May 2005
WATERBURY SERVICE CENTER August 2003 - May 2005
Skills
Time Management, Customer Satisfaction, Customer Service, Leadership, Invoicing, Microsoft Excel, Event Planning, Sales Management, Management, Training, Filing, Team Leadership, Marketing, Public Speaking, Research, Microsoft Office, Organization Skills, Internet Services, Problem Solving, Client Issue Resolution
Education
King's College 2005 — 2006
Associate of Arts and Sciences (AAS), Office Administration
Jay M. Robinson High School 2001 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Private Client January 2014 - Present
Private Family November 2014 - March 2015
Mary Kay Independent Consultant August 2012 - March 2015
Alpine Access August 2013 - May 2014
Convergys October 2010 - March 2012
All Cleaned Up Residential Cleaning Service May 2010 - October 2010
Sprint Nextel March 2008 - May 2010
Connextions August 2007 - March 2008
LEE ZACHARY’S PIZZA August 2004 - May 2005
WATERBURY SERVICE CENTER August 2003 - May 2005
Skills
Time Management, Customer Satisfaction, Customer Service, Leadership, Invoicing, Microsoft Excel, Event Planning, Sales Management, Management, Training, Filing, Team Leadership, Marketing, Public Speaking, Research, Microsoft Office, Organization Skills, Internet Services, Problem Solving, Client Issue Resolution
Education
King's College 2005 — 2006
Associate of Arts and Sciences (AAS), Office Administration
Jay M. Robinson High School 2001 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Natasha Zasoba Natasha Zasoba's Convergys Experience January 2009 - June 2012
Job Account Rep Cisco SmartNet at Datalink
Industry Management Consulting
Experience
Datalink June 2012 - Present
Convergys January 2009 - June 2012
International Translators January 2007 - May 2008
Humana Insurance January 2001 - October 2006
Little Rapids Corporation 1996 - 1997
Skills
Strategic Planning, Customer Service, Process Improvement, Microsoft Excel, Project Management, Lean Manufacturing, Marketing Strategy, Change Management, Six Sigma, Continuous Improvement, Team Building, Marketing, Social Media, Operations Management, Coaching, Team Leadership, Project Planning, Manufacturing, Insurance
Education
Lakeland College 1999 — 2002
Bachelors, Business and Marketing
University of Phoenix
Masters, Organizational Management
Datalink June 2012 - Present
Convergys January 2009 - June 2012
International Translators January 2007 - May 2008
Humana Insurance January 2001 - October 2006
Little Rapids Corporation 1996 - 1997
Skills
Strategic Planning, Customer Service, Process Improvement, Microsoft Excel, Project Management, Lean Manufacturing, Marketing Strategy, Change Management, Six Sigma, Continuous Improvement, Team Building, Marketing, Social Media, Operations Management, Coaching, Team Leadership, Project Planning, Manufacturing, Insurance
Education
Lakeland College 1999 — 2002
Bachelors, Business and Marketing
University of Phoenix
Masters, Organizational Management
Garrett Whitehorn Garrett Whitehorn's Convergys Experience January 2014 - June 2014
Job Technology Support Specialist, Programmer, Digital Marketing Consultant
Industry Information Technology and Services
Experience
Convergys January 2014 - June 2014
Longview Computer Center January 2013 - September 2013
Self-employed 2006 - 2013
City of Longview January 2012 - May 2012
Kilgore College - Longview September 2010 - August 2011
iFX Interactive 2007 - 2011
Kilgore College September 2009 - May 2010
Stereo and Video Center May 2008 - August 2008
Outdoor Enterprises, LP August 2006 - January 2007
Stereo and Video Center February 2006 - August 2006
Skills
Computer Hardware, Web Development, PHP, Application Development, Networking, Customer Service, Facebook Fan Page..., HTML, MySQL, Audio Visual Support, Troubleshooting, Linux, Servers, CSS, Professional Phone..., Typing, Apache, Cisco IOS, Access, E-commerce, Network Security, NetBeans, System Administration, Windows, Computer Repair, Software Installation, Technical Support, General Office Skills, Computer Networking
Education
Kilgore College 2009 — 2012
Associate of Applied Science, Computer Networking - Cisco option
Convergys January 2014 - June 2014
Longview Computer Center January 2013 - September 2013
Self-employed 2006 - 2013
City of Longview January 2012 - May 2012
Kilgore College - Longview September 2010 - August 2011
iFX Interactive 2007 - 2011
Kilgore College September 2009 - May 2010
Stereo and Video Center May 2008 - August 2008
Outdoor Enterprises, LP August 2006 - January 2007
Stereo and Video Center February 2006 - August 2006
Skills
Computer Hardware, Web Development, PHP, Application Development, Networking, Customer Service, Facebook Fan Page..., HTML, MySQL, Audio Visual Support, Troubleshooting, Linux, Servers, CSS, Professional Phone..., Typing, Apache, Cisco IOS, Access, E-commerce, Network Security, NetBeans, System Administration, Windows, Computer Repair, Software Installation, Technical Support, General Office Skills, Computer Networking
Education
Kilgore College 2009 — 2012
Associate of Applied Science, Computer Networking - Cisco option
Heather Mendez Heather Mendez's Convergys Experience January 2011 - April 2013
Job Quality Control at IBC Bank
Industry Banking
Experience
IBC Bank October 2013 - Present
Quail Creek Apartments July 2013 - July 2013
ED Group & TFS Customs Broker, Inc April 2013 - June 2013
Convergys January 2011 - April 2013
ICT Group February 2008 - May 2008
ICT Group October 2006 - October 2007
Bell-Corley Consturction June 2006 - June 2006
Carelink June 2006 - June 2006
Skills
Customer Satisfaction, Customer Oriented, Customer Service, Accurate Data Entry, Microsoft Word, Wordperfect, Microsoft Office, Siebel, ACSR, Fidelity, Adobe, Scanners, Printers, Fax, 10 Key, Multi-line Phone, Sales, Diversity, Administrative Office..., Mortgage Servicing, Escrow, Technical Support, Electronic Payment..., Cash Handling Experience, Receptionist Duties, Einstein, Internet Explorer, Clerical Skills, Filing, Ten Key, Banking, Telephone Skills, Mortgage Banking
Education
Laredo Community College 2013 — 2016
Associate in Applied Sciences Degree, Mortgage Banking
IBC Bank October 2013 - Present
Quail Creek Apartments July 2013 - July 2013
ED Group & TFS Customs Broker, Inc April 2013 - June 2013
Convergys January 2011 - April 2013
ICT Group February 2008 - May 2008
ICT Group October 2006 - October 2007
Bell-Corley Consturction June 2006 - June 2006
Carelink June 2006 - June 2006
Skills
Customer Satisfaction, Customer Oriented, Customer Service, Accurate Data Entry, Microsoft Word, Wordperfect, Microsoft Office, Siebel, ACSR, Fidelity, Adobe, Scanners, Printers, Fax, 10 Key, Multi-line Phone, Sales, Diversity, Administrative Office..., Mortgage Servicing, Escrow, Technical Support, Electronic Payment..., Cash Handling Experience, Receptionist Duties, Einstein, Internet Explorer, Clerical Skills, Filing, Ten Key, Banking, Telephone Skills, Mortgage Banking
Education
Laredo Community College 2013 — 2016
Associate in Applied Sciences Degree, Mortgage Banking
Kelli Roy Kelli Roy's Convergys Experience September 2000 - January 2010
Job Account/Client Management
Industry Management Consulting
Experience
Sykes May 2014 - June 2015
Landesign Ltd. January 2010 - May 2014
Cisco January 2009 - January 2010
Convergys September 2000 - January 2010
Skills
BPO, Call Center, Workforce Management, Outsourcing, Contact Centers, Service Delivery, Vendor Management, Customer Experience, Process Improvement, Team Management, CRM, Performance Management, Offshoring, Customer Satisfaction, Operations Management, Program Management, Business Analysis, Change Management, Account Management, Financial Management..., Manage Client..., Client Liaison, Invoice Processing, Data Analysis, Management, Call Centers, Business Process, Cross-functional Team...
Education
Lakeland College 1995 — 1997
Sykes May 2014 - June 2015
Landesign Ltd. January 2010 - May 2014
Cisco January 2009 - January 2010
Convergys September 2000 - January 2010
Skills
BPO, Call Center, Workforce Management, Outsourcing, Contact Centers, Service Delivery, Vendor Management, Customer Experience, Process Improvement, Team Management, CRM, Performance Management, Offshoring, Customer Satisfaction, Operations Management, Program Management, Business Analysis, Change Management, Account Management, Financial Management..., Manage Client..., Client Liaison, Invoice Processing, Data Analysis, Management, Call Centers, Business Process, Cross-functional Team...
Education
Lakeland College 1995 — 1997
Susan Hodo, CPA Susan Hodo, CPA's Convergys Experience 2001 - 2003
Job SelfEmployed
Industry Accounting
Experience
Bayer Business & Technology Services LLC March 2010 - December 2011
Bayer Business & Technology Services LLC 2005 - May 2010
Bayer 2003 - 2005
Convergys 2001 - 2003
Mosler 1999 - 2001
Castellini Company 1997 - 1999
Borel, Davis & McClellan PLLC 1994 - 1997
Jimmy Chambers CPA CFE 1993 - 1994
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, Internal Controls, Planning Budgeting &..., Business Process..., Financial Systems..., Internal Control..., Strategic Planning, Business Intelligence..., Policy & Procedure..., Finance, Internal Audit, Forecasting, Auditing, Variance Analysis, Financial Accounting, GAAP, Budgets
Education
Lamar University
Bachelor, Accounting
Bayer Business & Technology Services LLC March 2010 - December 2011
Bayer Business & Technology Services LLC 2005 - May 2010
Bayer 2003 - 2005
Convergys 2001 - 2003
Mosler 1999 - 2001
Castellini Company 1997 - 1999
Borel, Davis & McClellan PLLC 1994 - 1997
Jimmy Chambers CPA CFE 1993 - 1994
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, Internal Controls, Planning Budgeting &..., Business Process..., Financial Systems..., Internal Control..., Strategic Planning, Business Intelligence..., Policy & Procedure..., Finance, Internal Audit, Forecasting, Auditing, Variance Analysis, Financial Accounting, GAAP, Budgets
Education
Lamar University
Bachelor, Accounting
christian posada christian posada's Convergys Experience December 2011 - February 2013
Job Consumer Electronics Professional
Industry Consumer Electronics
Experience
Convergys December 2011 - February 2013
Sony 2013 - 2013
HEB March 2009 - November 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Market Analysis, Sports, Spanish, Customer Service, Sellers, Sales
Education
Laredo Community College 2011 — 2015
N/a, Unsure
Martin high school 2007 — 2011
na, High School/Secondary Diploma Programs
Convergys December 2011 - February 2013
Sony 2013 - 2013
HEB March 2009 - November 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Market Analysis, Sports, Spanish, Customer Service, Sellers, Sales
Education
Laredo Community College 2011 — 2015
N/a, Unsure
Martin high school 2007 — 2011
na, High School/Secondary Diploma Programs
Colby Odom's Convergys Experience May 2012 - July 2012
Job Customer Service Representative
Industry Consumer Services
Experience
Alpine Access August 2013 - Present
Walmart May 2013 - July 2013
J.m. adjustment service August 2012 - January 2013
Jordan Odom Photography October 2010 - December 2012
Aaron's, Inc August 2012 - October 2012
Convergys May 2012 - July 2012
Skills
Photography, Digital Photography, Photoshop, Photoshop Elements, Microsoft Office, Shipping, Customer Service, Time Management
Education
Kilgore College 2010 — 2014
In progress, Computer Science
Alpine Access August 2013 - Present
Walmart May 2013 - July 2013
J.m. adjustment service August 2012 - January 2013
Jordan Odom Photography October 2010 - December 2012
Aaron's, Inc August 2012 - October 2012
Convergys May 2012 - July 2012
Skills
Photography, Digital Photography, Photoshop, Photoshop Elements, Microsoft Office, Shipping, Customer Service, Time Management
Education
Kilgore College 2010 — 2014
In progress, Computer Science
Carl Svensson Carl Svensson's Convergys Experience August 2013 - January 2014
Job Administrative Assistant at The Guerrini Law Firm
Industry Public Policy
Experience
The Guerrini Law Firm October 2014 - Present
Convergys August 2013 - January 2014
Children's Bureau August 2012 - December 2012
University of Southern California September 2011 - May 2012
ImageCat Inc. March 2012 - March 2012
Office of Senator Jeff Bingaman May 2010 - September 2010
Skills
Operations Research, Decision Analysis, Linear Programming, Economic Development, Filing, Microsoft Office, SAS, STATA, SPSS, Data Analysis, Stata, Policy Analysis, Statistics, Quantitative Analytics
Education
University of Southern California 2011 — 2013
Master of Public Policy, 3.87
Knox College 2008 — 2011
Bachelor of Arts (B.A.), Economics, 3.7
The Guerrini Law Firm October 2014 - Present
Convergys August 2013 - January 2014
Children's Bureau August 2012 - December 2012
University of Southern California September 2011 - May 2012
ImageCat Inc. March 2012 - March 2012
Office of Senator Jeff Bingaman May 2010 - September 2010
Skills
Operations Research, Decision Analysis, Linear Programming, Economic Development, Filing, Microsoft Office, SAS, STATA, SPSS, Data Analysis, Stata, Policy Analysis, Statistics, Quantitative Analytics
Education
University of Southern California 2011 — 2013
Master of Public Policy, 3.87
Knox College 2008 — 2011
Bachelor of Arts (B.A.), Economics, 3.7
Adebukola Sonuga MBA, ITIL, PMP Adebukola Sonuga MBA, ITIL, PMP's Convergys Experience September 2000 - November 2003
Job Sr. Project Manager at DeVry Education Group
Industry Marketing and Advertising
Experience
DeVry Inc. November 2011 - Present
Kaybee Foods Inc January 2009 - May 2012
Wunderman Team Detroit April 2008 - December 2008
Convergys September 2000 - November 2003
Hewitt Associates April 1999 - August 2000
Northern Trust February 1997 - April 1999
Skills
PMP, Program Management, Business Intelligence, Change Management, Project Management, Agile Methodologies, Risk Management, ITIL, Leadership, Budgets, Vendor Management, SDLC, MS Project, IT Management, Integration, SharePoint, SOA, Cross-functional Team..., Project Planning, Resource Management, Project Delivery, Strategic Planning, CRM, Management, IT Service Management, Business Process, Business Strategy, Analysis, Business Analysis, IT Strategy, Project Portfolio..., Process Improvement, Business Process..., Software Project..., PMO
Education
Management & Information Technology Solutions
The George Washington University 2001 — 2003
Masters, Project Management Certificate
Roosevelt University 1996 — 1998
MBA, Information System
Lagos State University 1987 — 1991
B.sc, Economics
DeVry Inc. November 2011 - Present
Kaybee Foods Inc January 2009 - May 2012
Wunderman Team Detroit April 2008 - December 2008
Convergys September 2000 - November 2003
Hewitt Associates April 1999 - August 2000
Northern Trust February 1997 - April 1999
Skills
PMP, Program Management, Business Intelligence, Change Management, Project Management, Agile Methodologies, Risk Management, ITIL, Leadership, Budgets, Vendor Management, SDLC, MS Project, IT Management, Integration, SharePoint, SOA, Cross-functional Team..., Project Planning, Resource Management, Project Delivery, Strategic Planning, CRM, Management, IT Service Management, Business Process, Business Strategy, Analysis, Business Analysis, IT Strategy, Project Portfolio..., Process Improvement, Business Process..., Software Project..., PMO
Education
Management & Information Technology Solutions
The George Washington University 2001 — 2003
Masters, Project Management Certificate
Roosevelt University 1996 — 1998
MBA, Information System
Lagos State University 1987 — 1991
B.sc, Economics
Antelmo Rodriguez Antelmo Rodriguez's Convergys Experience April 2009 - February 2010
Job Cash Management Liaison at International Bank of Commerce
Industry Banking
Experience
International Bank of Commerce February 2010 - Present
Convergys April 2009 - February 2010
Convergys September 2007 - April 2009
Skills
Customer Service, Sales, Cash Management, Cash Flow, Management, Team Leadership, Team Building, Project Management, Business Analysis, Small Business, Sales Presentations, Executive Sales..., Sales Channel, ACH, Internet Banking, Remote Deposit Capture, Lockbox, Supervisory Skills, Customer Satisfaction, Retail Banking
Education
Texas A&M International University 2004 — 2006
Bachelor of Business Administration (BBA), Accounting
Laredo Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Accounting
United High School 1996 — 2000
High School Diploma, Accounting, 3.73
International Bank of Commerce February 2010 - Present
Convergys April 2009 - February 2010
Convergys September 2007 - April 2009
Skills
Customer Service, Sales, Cash Management, Cash Flow, Management, Team Leadership, Team Building, Project Management, Business Analysis, Small Business, Sales Presentations, Executive Sales..., Sales Channel, ACH, Internet Banking, Remote Deposit Capture, Lockbox, Supervisory Skills, Customer Satisfaction, Retail Banking
Education
Texas A&M International University 2004 — 2006
Bachelor of Business Administration (BBA), Accounting
Laredo Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Accounting
United High School 1996 — 2000
High School Diploma, Accounting, 3.73
Michael Merritt Jr.'s Convergys Experience August 2010 - December 2010
Job Company Asset
Industry Computer & Network Security
Experience
Artech Information Systems August 2013 - Present
COM.IQ LLC. December 2010 - Present
CONVERGY'S August 2010 - December 2010
NARS June 2008 - May 2009
Coldwell Banker Gundaker March 2005 - July 2008
AT&T October 2002 - July 2004
G.C. Services October 2001 - October 2002
Skills
Real Estate, Payments, Call Center, Microsoft Office, Troubleshooting, Customer Satisfaction, Access, System Administration, Computer Hardware, Windows 7, Project Management, Computer Repair, Marketing, PowerPoint, Negotiation, Team Leadership, Networking, TCP/IP protocols, Linux, Unix, Web Design, cisco, Network Security, windows 8, Cisco MDS SAN switches, DOS commands, Servers, Computer Maintenance, Customer Service, Hardware, XP, Business Development, Cisco Technologies, Windows, Firewalls, Windows Server, VPN, SharePoint, Laptops, Operating Systems, Team Building, Recruiting, LAN-WAN, TCP/IP, Switches, Active Directory, Account Management, Internet Recruiting, Technical Support, Routers
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's degree, Information system/ security
Vatterott College 2009 — 2012
Bachelor of Science, computer technology
Vatterott College 2009 — 2011
Associates, Computer Engineering and Network Technology
American School of Real Estate 2004 — 2005
Real Estate
Youth Build St. Louis 1996 — 1997
Building Maintenance and Construction
Artech Information Systems August 2013 - Present
COM.IQ LLC. December 2010 - Present
CONVERGY'S August 2010 - December 2010
NARS June 2008 - May 2009
Coldwell Banker Gundaker March 2005 - July 2008
AT&T October 2002 - July 2004
G.C. Services October 2001 - October 2002
Skills
Real Estate, Payments, Call Center, Microsoft Office, Troubleshooting, Customer Satisfaction, Access, System Administration, Computer Hardware, Windows 7, Project Management, Computer Repair, Marketing, PowerPoint, Negotiation, Team Leadership, Networking, TCP/IP protocols, Linux, Unix, Web Design, cisco, Network Security, windows 8, Cisco MDS SAN switches, DOS commands, Servers, Computer Maintenance, Customer Service, Hardware, XP, Business Development, Cisco Technologies, Windows, Firewalls, Windows Server, VPN, SharePoint, Laptops, Operating Systems, Team Building, Recruiting, LAN-WAN, TCP/IP, Switches, Active Directory, Account Management, Internet Recruiting, Technical Support, Routers
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's degree, Information system/ security
Vatterott College 2009 — 2012
Bachelor of Science, computer technology
Vatterott College 2009 — 2011
Associates, Computer Engineering and Network Technology
American School of Real Estate 2004 — 2005
Real Estate
Youth Build St. Louis 1996 — 1997
Building Maintenance and Construction
Fallon Havens's Convergys Experience September 2007 - February 2009
Job Human Resources at NYC Department of Education
Industry Human Resources
Experience
NYC Department of Education May 2012 - Present
JCPenney June 2010 - March 2012
Macys May 2009 - May 2010
Convergys September 2007 - February 2009
Convergys September 2007 - February 2009
R.S January 1999 - January 2000
Skills
Microsoft Office, Problem Solving, PeopleSoft, Delegate, Screening, Troubleshooting, Gatekeepers, Phone Skills, Follow Up, Siebel, Outlook, Proactive self-starter, Sense Of Urgency, Multi Tasking, Thinking Outside The Box, Professional Experience, Dedication to work, Onboarding, Pitching Ideas, Creative Strategy, Telephone Skills, Time Management, Teamwork, Employee Relations, Fax, Internet Explorer, Payroll, Human Resources, Employee Benefits, PowerPoint, Phone Etiquette, Spreadsheets, Administrative Work, Calendaring, New Hire Orientations, Customer Satisfaction, Data Entry, Clerical Work, Confidentiality, Resume Writing, Administration
Education
Empire State College 2012 — 2015
Bachelor's degree, Business Administration2014
Canarsie High School 1996 — 2000
Diploma, English
Kingsborough Community College
Liberal Arts
NYC Department of Education May 2012 - Present
JCPenney June 2010 - March 2012
Macys May 2009 - May 2010
Convergys September 2007 - February 2009
Convergys September 2007 - February 2009
R.S January 1999 - January 2000
Skills
Microsoft Office, Problem Solving, PeopleSoft, Delegate, Screening, Troubleshooting, Gatekeepers, Phone Skills, Follow Up, Siebel, Outlook, Proactive self-starter, Sense Of Urgency, Multi Tasking, Thinking Outside The Box, Professional Experience, Dedication to work, Onboarding, Pitching Ideas, Creative Strategy, Telephone Skills, Time Management, Teamwork, Employee Relations, Fax, Internet Explorer, Payroll, Human Resources, Employee Benefits, PowerPoint, Phone Etiquette, Spreadsheets, Administrative Work, Calendaring, New Hire Orientations, Customer Satisfaction, Data Entry, Clerical Work, Confidentiality, Resume Writing, Administration
Education
Empire State College 2012 — 2015
Bachelor's degree, Business Administration2014
Canarsie High School 1996 — 2000
Diploma, English
Kingsborough Community College
Liberal Arts
Abhinav Chand Mittal Abhinav Chand Mittal's Convergys Experience September 2009 - February 2010
Job Business And System Integration Consultant at Accenture
Industry Computer Software
Experience
Accenture June 2015 - Present
National Oilwell Varco April 2015 - June 2015
Systime Computer Corporation March 2010 - June 2015
Mallinckrodt Pharmaceuticals August 2013 - April 2015
MWH Global December 2012 - August 2013
Convergys September 2009 - February 2010
Skills
Oracle, SOA, Oracle Fusion Middleware, JSF, Microsoft SQL Server, JMS, BPEL, Web Services, XML, Integration, WebLogic, Java
Education
Kurukshetra University 2005 — 2009
B-Tech, I.T.
Accenture June 2015 - Present
National Oilwell Varco April 2015 - June 2015
Systime Computer Corporation March 2010 - June 2015
Mallinckrodt Pharmaceuticals August 2013 - April 2015
MWH Global December 2012 - August 2013
Convergys September 2009 - February 2010
Skills
Oracle, SOA, Oracle Fusion Middleware, JSF, Microsoft SQL Server, JMS, BPEL, Web Services, XML, Integration, WebLogic, Java
Education
Kurukshetra University 2005 — 2009
B-Tech, I.T.
Gunther Henkel-Moellmann Gunther Henkel-Moellmann's Convergys Experience April 2013 - April 2013
Job Customer Service Associate at Lowe's Companies, Inc.
Industry Commercial Real Estate
Experience
Lowe's Companies, Inc. August 2013 - Present
Wilbeck Industries May 2013 - June 2014
Convergys April 2013 - April 2013
Jones Lang LaSalle February 2013 - April 2013
Alger Triton January 2013 - March 2013
Skills
Facilities Management, Real Estate, Project Management, Real Estate Development, Asset Management, Budgets, Vendor Management, Microsoft Office, Home Repairs, Metalworking, Residential Roofing, Paint
Education
Kent State University 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Musical Theatre
Lowe's Companies, Inc. August 2013 - Present
Wilbeck Industries May 2013 - June 2014
Convergys April 2013 - April 2013
Jones Lang LaSalle February 2013 - April 2013
Alger Triton January 2013 - March 2013
Skills
Facilities Management, Real Estate, Project Management, Real Estate Development, Asset Management, Budgets, Vendor Management, Microsoft Office, Home Repairs, Metalworking, Residential Roofing, Paint
Education
Kent State University 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Musical Theatre
Deborah Paris-Evans Deborah Paris-Evans's Convergys Experience January 2013 - November 2013
Job Copy Database Specialist at SonocoTrident
Industry Design
Experience
Sonoco-Trident 2014 - Present
Freelance November 2013 - July 2014
Convergys January 2013 - November 2013
Freelance Quality Assurance August 2012 - December 2012
LPK 2001 - 2012
WS Packaging Group/SLS May 1995 - April 2001
Tapsco Inc. February 1985 - February 1991
Godiva Chocolatier October 1979 - December 1981
Skills
Quality Control, Apparel, Packaging, Teamwork, Editing, Copy Editing, Graphic Design, Graphics, Art, Marketing Communications, Creative Direction, Branding & Identity, Quality Assurance, Adobe Creative Suite, Mac, Illustrator, Brand Development, Corporate Identity
Education
Kutztown University of Pennsylvania
Sonoco-Trident 2014 - Present
Freelance November 2013 - July 2014
Convergys January 2013 - November 2013
Freelance Quality Assurance August 2012 - December 2012
LPK 2001 - 2012
WS Packaging Group/SLS May 1995 - April 2001
Tapsco Inc. February 1985 - February 1991
Godiva Chocolatier October 1979 - December 1981
Skills
Quality Control, Apparel, Packaging, Teamwork, Editing, Copy Editing, Graphic Design, Graphics, Art, Marketing Communications, Creative Direction, Branding & Identity, Quality Assurance, Adobe Creative Suite, Mac, Illustrator, Brand Development, Corporate Identity
Education
Kutztown University of Pennsylvania
Thomas Wall, Jr Thomas Wall, Jr's Convergys Experience January 2001 - March 2001
Job Vehicle Inventory Control Analyst at Cire Leasing
Industry Information Technology and Services
Experience
Cire Leasing October 2012 - Present
Greenway Dodge, Chrysler, Jeep, July 2012 - September 2012
T and H Painting & Repair March 2010 - July 2012
Lockheed Martin March 2001 - February 2010
Convergys January 2001 - March 2001
Harbor View Capital Management June 2000 - January 2001
Skills
Project Leadership, Business Analysis, Requirements Management, Requirements Analysis, Integration, Systems Engineering, SDLC, Visio, Program Management, Earned Value Management, Agile Project Management, Configuration Management, Cross-functional Team..., Leadership, Management, Analysis, Disaster Recovery, Process Engineering, Project Management, Process Improvement, Risk Management, Testing, Quality Assurance, Project Planning, Proposal Writing, Software Documentation, Requirements Gathering, System Architecture
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Masters, Project Management
University of Central Florida 1997 — 2000
Bachelor, Management of Information Systems
Cire Leasing October 2012 - Present
Greenway Dodge, Chrysler, Jeep, July 2012 - September 2012
T and H Painting & Repair March 2010 - July 2012
Lockheed Martin March 2001 - February 2010
Convergys January 2001 - March 2001
Harbor View Capital Management June 2000 - January 2001
Skills
Project Leadership, Business Analysis, Requirements Management, Requirements Analysis, Integration, Systems Engineering, SDLC, Visio, Program Management, Earned Value Management, Agile Project Management, Configuration Management, Cross-functional Team..., Leadership, Management, Analysis, Disaster Recovery, Process Engineering, Project Management, Process Improvement, Risk Management, Testing, Quality Assurance, Project Planning, Proposal Writing, Software Documentation, Requirements Gathering, System Architecture
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Masters, Project Management
University of Central Florida 1997 — 2000
Bachelor, Management of Information Systems
Aaron Calderon Aaron Calderon's Convergys Experience 2013 - Present
Job Customer Support Rep at Convergys
Industry Consumer Services
Experience
Convergys 2013 - Present
Skills
PHP, phpMyAdmin, Drupal, Joomla, HTML 5, JavaScript, CSS3, LibreOffice, Microsoft Office, Open Source, Open Office, Windows, Dreamweaver, Photoshop, Adobe Creative Suite, Illustrator, Vector Graphics, Problem Solving, Linux System..., MySQL, Database Admin, XHTML, CSS, OS X
Education
Texas A&M International University 2004 — 2009
Bachelor's Degree, Management Information Systems, General
Laredo Community College 2002 — 2004
Associate of Applied and Sciences (AAS), Media and Web Technology
Convergys 2013 - Present
Skills
PHP, phpMyAdmin, Drupal, Joomla, HTML 5, JavaScript, CSS3, LibreOffice, Microsoft Office, Open Source, Open Office, Windows, Dreamweaver, Photoshop, Adobe Creative Suite, Illustrator, Vector Graphics, Problem Solving, Linux System..., MySQL, Database Admin, XHTML, CSS, OS X
Education
Texas A&M International University 2004 — 2009
Bachelor's Degree, Management Information Systems, General
Laredo Community College 2002 — 2004
Associate of Applied and Sciences (AAS), Media and Web Technology
Juanita Gamez's Convergys Experience September 2010 - January 2012
Job teacher aide at Laredo Independent School District
Industry Education Management
Experience
Laredo Independent School District February 2012 - Present
Convergys September 2010 - January 2012
CROSSMARK February 2010 - August 2010
Skills
Classroom, Lesson Planning, Educational Leadership, Classroom Management, Educational Technology
Education
Laredo Community College 2001 — 2004
Associate's degree, Criminal Justice
Martin High School 1997 — 2001
Laredo Independent School District February 2012 - Present
Convergys September 2010 - January 2012
CROSSMARK February 2010 - August 2010
Skills
Classroom, Lesson Planning, Educational Leadership, Classroom Management, Educational Technology
Education
Laredo Community College 2001 — 2004
Associate's degree, Criminal Justice
Martin High School 1997 — 2001
Lisa Iturralde's Convergys Experience June 2008 - January 2009
Job Bilingual Customer Service Rep
Industry Consumer Services
Experience
Time Warner Cable May 2012 - February 2013
Healthcare Support Staffing March 2012 - April 2012
Maximus Inc July 2010 - March 2012
MAXIMUS July 2010 - March 2012
MAXIMUS July 2010 - March 2011
Guaranty Bank February 2009 - March 2010
Guaranty Bank February 2009 - March 2010
Convergys June 2008 - January 2009
Convergys 2008 - 2009
Hunter Douglas Fabricators June 2003 - January 2008
Skills
Customer Satisfaction, Lotus Notes, Customer Service, Credit, Outlook, Software Documentation, XP, Troubleshooting, Call Centers, Human Resources, Sales, Data Entry, Employee Benefits, Banking, Microsoft Word, Telephone Skills, Training, Spanish, Microsoft Excel, Teamwork, Team Leadership, Microsoft Office, Supervisory Skills, Windows, Team Building, PowerPoint, Customer Retention
Education
Knoxville College 1988 — 1989
Knoxville College John Bowne High School
Time Warner Cable May 2012 - February 2013
Healthcare Support Staffing March 2012 - April 2012
Maximus Inc July 2010 - March 2012
MAXIMUS July 2010 - March 2012
MAXIMUS July 2010 - March 2011
Guaranty Bank February 2009 - March 2010
Guaranty Bank February 2009 - March 2010
Convergys June 2008 - January 2009
Convergys 2008 - 2009
Hunter Douglas Fabricators June 2003 - January 2008
Skills
Customer Satisfaction, Lotus Notes, Customer Service, Credit, Outlook, Software Documentation, XP, Troubleshooting, Call Centers, Human Resources, Sales, Data Entry, Employee Benefits, Banking, Microsoft Word, Telephone Skills, Training, Spanish, Microsoft Excel, Teamwork, Team Leadership, Microsoft Office, Supervisory Skills, Windows, Team Building, PowerPoint, Customer Retention
Education
Knoxville College 1988 — 1989
Knoxville College John Bowne High School
Mary Njoka, MPM Mary Njoka, MPM's Convergys Experience January 2000 - January 2003
Job Sr. Project Coordinator at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry Information Technology and Services
Experience
Sath Technologies Inc March 2012 - February 2013
ADP Dealer Services October 2005 - June 2012
ADP October 2005 - March 2012
ADP November 2003 - October 2005
ADP November 2003 - October 2005
Convergys Corporation January 2000 - January 2003
Convergys January 2000 - January 2003
Convergys 2000 - 2003
CHICAGO RAWHIDE January 1997 - January 2000
Chicago Rawhide 1998 - 2000
Skills
Software Documentation, Troubleshooting, Testing, Access, Requirements Analysis, Technical Support, Microsoft SQL Server, Servers, Databases, Project Management, Software Installation, Visio, Business Process, ERP, Windows XP, Security, Project Implementation, Data Migration, Printers, Computer Hardware, VPN, Lotus Notes, Leadership, Management, Customer Satisfaction, Data Conversion, Compliance Management, Microsoft 365, MS Project 2010, SharePoint, Microsoft Excel, Vlookup, MS Excel Pivot Tables
Education
2011 Keller Graduate School of Management 2009 — 2011
Master, Project Management; Management
Keller Graduate School of Management of DeVry University 2009 — 2011
MPM, Project Management
Roosevelt University 1997 — 1998
ABA Approved, Paralegal
Roosevelt University 1988 — 1992
BA, HealthCare Management
Roosevelt University 1988 — 1992
Bachelor, Public Administration; Management
CCAST Bambili, Cameroon
Sath Technologies Inc March 2012 - February 2013
ADP Dealer Services October 2005 - June 2012
ADP October 2005 - March 2012
ADP November 2003 - October 2005
ADP November 2003 - October 2005
Convergys Corporation January 2000 - January 2003
Convergys January 2000 - January 2003
Convergys 2000 - 2003
CHICAGO RAWHIDE January 1997 - January 2000
Chicago Rawhide 1998 - 2000
Skills
Software Documentation, Troubleshooting, Testing, Access, Requirements Analysis, Technical Support, Microsoft SQL Server, Servers, Databases, Project Management, Software Installation, Visio, Business Process, ERP, Windows XP, Security, Project Implementation, Data Migration, Printers, Computer Hardware, VPN, Lotus Notes, Leadership, Management, Customer Satisfaction, Data Conversion, Compliance Management, Microsoft 365, MS Project 2010, SharePoint, Microsoft Excel, Vlookup, MS Excel Pivot Tables
Education
2011 Keller Graduate School of Management 2009 — 2011
Master, Project Management; Management
Keller Graduate School of Management of DeVry University 2009 — 2011
MPM, Project Management
Roosevelt University 1997 — 1998
ABA Approved, Paralegal
Roosevelt University 1988 — 1992
BA, HealthCare Management
Roosevelt University 1988 — 1992
Bachelor, Public Administration; Management
CCAST Bambili, Cameroon
June Jaundoo June Jaundoo's Convergys Experience 2002 - 2004
Job Staff Accountant at Cole Engineering Services, Inc.
Industry Accounting
Experience
Cole Engineering Services, Inc. September 2013 - Present
Central Florida Press March 2012 - September 2013
Larsen & Associates, P.A. September 2011 - March 2012
i play., Inc. October 2010 - July 2011
KAEGAN Corporation September 2009 - October 2010
NAI Realvest February 2007 - September 2009
Centex Destination Properties 2006 - 2007
Convergys 2002 - 2004
Excel Alternatives 2000 - 2001
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Accounting, Payroll, Auditing, Forecasting, Variance Analysis, Financial Statements, Financial Accounting, Cost Accounting, Budgets, Invoicing, Cash Flow, GAAP
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Masters, Accounting and Financial Mgmt.
University of Central Florida - College of Business Administration 1993 — 1999
B.S., Business Administration, Accounting
Cole Engineering Services, Inc. September 2013 - Present
Central Florida Press March 2012 - September 2013
Larsen & Associates, P.A. September 2011 - March 2012
i play., Inc. October 2010 - July 2011
KAEGAN Corporation September 2009 - October 2010
NAI Realvest February 2007 - September 2009
Centex Destination Properties 2006 - 2007
Convergys 2002 - 2004
Excel Alternatives 2000 - 2001
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Accounting, Payroll, Auditing, Forecasting, Variance Analysis, Financial Statements, Financial Accounting, Cost Accounting, Budgets, Invoicing, Cash Flow, GAAP
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Masters, Accounting and Financial Mgmt.
University of Central Florida - College of Business Administration 1993 — 1999
B.S., Business Administration, Accounting
Jeff Northup, PMP Jeff Northup, PMP's Convergys Experience September 2014 - Present
Job Director of Business Process at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys September 2014 - Present
Convergys May 2012 - September 2014
Miami University Computer Science and Software Engineering October 2012 - April 2013
Convergys Corporation May 2007 - May 2012
Association of Corporate Counsel April 2012 - April 2012
Miami University Computer Science and Software Engineering Department October 2011 - March 2012
PMI Southwest Ohio Chapter November 2010 - February 2012
Miami University Computer Science and Software Engineering Department January 2011 - March 2011
Convergys February 2005 - May 2007
Convergys Corporation October 2004 - February 2005
Skills
PMP, Vendor Management, Contract Negotiation, Contract Development, Program Management, Project Portfolio..., Strategic Analysis, Seeing The Big Picture, Risk Analysis, SharePoint Designer, Business Management, Technical Architecture, Document Drafting, Legal Compliance, Event Planning, Instructor-led Training, Supplier Negotiations, Customer Negotiations, Requirements Analysis, Business Process..., Project Planning, Project Implementation, Team Leadership, Cross-functional Team..., Matrix Management, Business Case..., Marketing Strategy, Strategic Sourcing, IT Management, IT Operations, Outsourcing, Budget Management, Technical Writing, Risk Management, Cost Management, Software Design, Consensus Building, Building Relationships, Team Building, Contract Review, Process Review, Business Analysis, Negotiation, Project Management, Management, Leadership, Enterprise Software, Budgets, SharePoint, Process Improvement
Education
Kent State University 2013 — 2018
Master of Science in Knowledge Management, Knowledge Management
The George Washington University 1997 — 2000
Master's Certificate in Project Management
Miami University 1985 — 1989
B.S. in Applied Science, Systems Analysis
Gallia Academy High School 1981 — 1985
Convergys September 2014 - Present
Convergys May 2012 - September 2014
Miami University Computer Science and Software Engineering October 2012 - April 2013
Convergys Corporation May 2007 - May 2012
Association of Corporate Counsel April 2012 - April 2012
Miami University Computer Science and Software Engineering Department October 2011 - March 2012
PMI Southwest Ohio Chapter November 2010 - February 2012
Miami University Computer Science and Software Engineering Department January 2011 - March 2011
Convergys February 2005 - May 2007
Convergys Corporation October 2004 - February 2005
Skills
PMP, Vendor Management, Contract Negotiation, Contract Development, Program Management, Project Portfolio..., Strategic Analysis, Seeing The Big Picture, Risk Analysis, SharePoint Designer, Business Management, Technical Architecture, Document Drafting, Legal Compliance, Event Planning, Instructor-led Training, Supplier Negotiations, Customer Negotiations, Requirements Analysis, Business Process..., Project Planning, Project Implementation, Team Leadership, Cross-functional Team..., Matrix Management, Business Case..., Marketing Strategy, Strategic Sourcing, IT Management, IT Operations, Outsourcing, Budget Management, Technical Writing, Risk Management, Cost Management, Software Design, Consensus Building, Building Relationships, Team Building, Contract Review, Process Review, Business Analysis, Negotiation, Project Management, Management, Leadership, Enterprise Software, Budgets, SharePoint, Process Improvement
Education
Kent State University 2013 — 2018
Master of Science in Knowledge Management, Knowledge Management
The George Washington University 1997 — 2000
Master's Certificate in Project Management
Miami University 1985 — 1989
B.S. in Applied Science, Systems Analysis
Gallia Academy High School 1981 — 1985
Woosung Kim Woosung Kim's Convergys Experience October 2009 - February 2010
Job Sr. Research Engineer at Nuance Communications
Industry Computer Software
Experience
Nuance Communications February 2010 - Present
Convergys October 2009 - February 2010
Northern Kentucky University August 2009 - December 2009
Convergys Co. January 2005 - October 2009
The Center for Language and Speech Processing September 2001 - October 2004
SpeechWorks June 2001 - August 2001
Korea Telecom 1992 - 1998
Skills
Perl, Python, HTK, Weka, Speech Recognition, Machine Learning, Computer Science, Information Retrieval, Natural Language..., C++, Java, Data Mining, Algorithms, Software Development, C, Linux, XML, Unix, Speech Technology, Web Services
Education
The Johns Hopkins University 2001 — 2005
Ph.D., Computer Science
The Johns Hopkins University 1998 — 2000
Masters Degree, Computer Science
Pohang University of Science and Technology 1990 — 1992
Masters Degree, Computer Science & Engineering
Korea Advanced Institute of Science and Technology 1986 — 1990
Bachelor's Degree, Computer Science
Nuance Communications February 2010 - Present
Convergys October 2009 - February 2010
Northern Kentucky University August 2009 - December 2009
Convergys Co. January 2005 - October 2009
The Center for Language and Speech Processing September 2001 - October 2004
SpeechWorks June 2001 - August 2001
Korea Telecom 1992 - 1998
Skills
Perl, Python, HTK, Weka, Speech Recognition, Machine Learning, Computer Science, Information Retrieval, Natural Language..., C++, Java, Data Mining, Algorithms, Software Development, C, Linux, XML, Unix, Speech Technology, Web Services
Education
The Johns Hopkins University 2001 — 2005
Ph.D., Computer Science
The Johns Hopkins University 1998 — 2000
Masters Degree, Computer Science
Pohang University of Science and Technology 1990 — 1992
Masters Degree, Computer Science & Engineering
Korea Advanced Institute of Science and Technology 1986 — 1990
Bachelor's Degree, Computer Science
Doug Landrum's Convergys Experience February 2012 - September 2012
Job Culinary Sustainability and Hospitality Management
Industry Hospitality
Experience
UniPro Foodservice September 2015 - Present
Georgia Restaurant Association May 2015 - Present
Cobb Galleria Centre November 2014 - March 2015
Campus Special (acquired by Chegg, Inc.) March 2013 - September 2014
Convergys February 2012 - September 2012
YMCA 2007 - 2010
Skills
Customer Service, Microsoft Office, Computers, Multi-line Phone, Market Research, Image Editing, Organization, Dependable Team Player, Fast-paced, Leadership, Facebook, Twitter, Social Media, Sales, Public Relations, Advertising, Account Management, Marketing, Social Media Marketing, Time Management, Social Networking, Microsoft Excel, Microsoft Word, Communication, PowerPoint
Education
Kennesaw State University 2013 — 2015
Culinary Sustainability and Hospitality Management, Hospitality Administration/Management, 3.4 GPA
UniPro Foodservice September 2015 - Present
Georgia Restaurant Association May 2015 - Present
Cobb Galleria Centre November 2014 - March 2015
Campus Special (acquired by Chegg, Inc.) March 2013 - September 2014
Convergys February 2012 - September 2012
YMCA 2007 - 2010
Skills
Customer Service, Microsoft Office, Computers, Multi-line Phone, Market Research, Image Editing, Organization, Dependable Team Player, Fast-paced, Leadership, Facebook, Twitter, Social Media, Sales, Public Relations, Advertising, Account Management, Marketing, Social Media Marketing, Time Management, Social Networking, Microsoft Excel, Microsoft Word, Communication, PowerPoint
Education
Kennesaw State University 2013 — 2015
Culinary Sustainability and Hospitality Management, Hospitality Administration/Management, 3.4 GPA
Marcia Towler Marcia Towler's Convergys Experience February 2015 - June 2015
Job Patient Care Coordinator at Amerisource Bergen/Lash Group
Industry Insurance
Experience
Amerisource Bergen/Lash Group June 2015 - Present
Convergys February 2015 - June 2015
Callen-Lorde Community Health Center May 2013 - February 2015
NYC Department of Correction December 2011 - May 2013
ResCare May 2010 - December 2011
Skills
Healthcare, Research, Customer Service, Microsoft Office, Microsoft Excel, Management, Nonprofits, Leadership, Microsoft Word, Outlook, Team Building, Customer Retention, Community Outreach, Health Insurance, Training, Data Entry, Insurance, Public Speaking, Policy, Supervisory Skills
Education
Kingsborough Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Amerisource Bergen/Lash Group June 2015 - Present
Convergys February 2015 - June 2015
Callen-Lorde Community Health Center May 2013 - February 2015
NYC Department of Correction December 2011 - May 2013
ResCare May 2010 - December 2011
Skills
Healthcare, Research, Customer Service, Microsoft Office, Microsoft Excel, Management, Nonprofits, Leadership, Microsoft Word, Outlook, Team Building, Customer Retention, Community Outreach, Health Insurance, Training, Data Entry, Insurance, Public Speaking, Policy, Supervisory Skills
Education
Kingsborough Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Autumn (Granick) Peterson Autumn (Granick) Peterson's Convergys Experience 1999 - 2001
Job VP; SR TECH MGRSYS ENG Performance Testing at Bank of America
Industry Information Technology and Services
Experience
Bank of America March 2008 - Present
QA for Intuition Systems July 2008 - February 2009
Bank Of America July 2007 - March 2008
Tek Systems 2007 - 2007
Standard Register 2005 - 2007
Compuware 1998 - 2005
MBNA 2003 - 2004
Lexis Nexis 2002 - 2002
Conseco Insurance 2001 - 2002
Convergys 1999 - 2001
Skills
Business Analysis, Quality Assurance, SDLC, Software Project..., QTP, Performance Testing, Test Automation, Program Management, Requirements Analysis, Requirements Gathering, PMO, Release Management, Test Management, LoadRunner, Waterfall, DB2, Visual Basic, Outsourcing, Disaster Recovery, IT Management, SQL, Vendor Management, Web Applications, Agile Methodologies, Testing, Risk Management, Visio, User Acceptance Testing, Integration, PMP, Project Portfolio...
Education
University of Cincinnati College of Business 2001 — 2007
MBA, Management
University of Cincinnati 2000 — 2005
MBA, Business
Kentucky Wesleyan College 1993 — 1997
BS, Computer Science
Vanderbilt University 1993 — 1994
NA, Biomedical Engineering
Daviess County High School 1989 — 1993
Bank of America March 2008 - Present
QA for Intuition Systems July 2008 - February 2009
Bank Of America July 2007 - March 2008
Tek Systems 2007 - 2007
Standard Register 2005 - 2007
Compuware 1998 - 2005
MBNA 2003 - 2004
Lexis Nexis 2002 - 2002
Conseco Insurance 2001 - 2002
Convergys 1999 - 2001
Skills
Business Analysis, Quality Assurance, SDLC, Software Project..., QTP, Performance Testing, Test Automation, Program Management, Requirements Analysis, Requirements Gathering, PMO, Release Management, Test Management, LoadRunner, Waterfall, DB2, Visual Basic, Outsourcing, Disaster Recovery, IT Management, SQL, Vendor Management, Web Applications, Agile Methodologies, Testing, Risk Management, Visio, User Acceptance Testing, Integration, PMP, Project Portfolio...
Education
University of Cincinnati College of Business 2001 — 2007
MBA, Management
University of Cincinnati 2000 — 2005
MBA, Business
Kentucky Wesleyan College 1993 — 1997
BS, Computer Science
Vanderbilt University 1993 — 1994
NA, Biomedical Engineering
Daviess County High School 1989 — 1993
Kamia Mwango's Convergys Experience May 2006 - August 2006
Job Financial Aid Technical Coordinator at Santa Fe College
Industry Government Administration
Experience
Santa Fe College August 2013 - Present
City of Gainesville September 2012 - August 2013
Allison Ables Real Estate April 2012 - April 2013
Florida Department of Transportation September 2006 - April 2012
Convergys May 2006 - August 2006
Skills
Management, Process Improvement, Customer Service, Project Management, Real Estate, Contract Negotiation, Technical Writing, Business Process..., Residential Homes, Customer Satisfaction, Contract Management, Soft Skills, Personal Finance, Traffic Engineering, Real Estate License, Microsoft Office, PowerPoint, Outlook, Strategic Planning, Team Building, Customer Oriented, Financial Aid..., Student Financial Aid, Negotiation, Microsoft Excel, Public Speaking, Higher Education, Higher Education...
Education
University of Florida 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Stetson University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lake-Sumter Community College 2002 — 2004
Associate of Arts (A.A.), General Studies
South Sumter High School 2000 — 2004
Standard Diploma, General Studies, 4.0
Santa Fe College August 2013 - Present
City of Gainesville September 2012 - August 2013
Allison Ables Real Estate April 2012 - April 2013
Florida Department of Transportation September 2006 - April 2012
Convergys May 2006 - August 2006
Skills
Management, Process Improvement, Customer Service, Project Management, Real Estate, Contract Negotiation, Technical Writing, Business Process..., Residential Homes, Customer Satisfaction, Contract Management, Soft Skills, Personal Finance, Traffic Engineering, Real Estate License, Microsoft Office, PowerPoint, Outlook, Strategic Planning, Team Building, Customer Oriented, Financial Aid..., Student Financial Aid, Negotiation, Microsoft Excel, Public Speaking, Higher Education, Higher Education...
Education
University of Florida 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Stetson University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lake-Sumter Community College 2002 — 2004
Associate of Arts (A.A.), General Studies
South Sumter High School 2000 — 2004
Standard Diploma, General Studies, 4.0
Dwayne Fowler Dwayne Fowler's Convergys Experience 2006 - 2008
Job Vice President, Client Management Xerox Consulting and Analytics Service
Industry Outsourcing/Offshoring
Experience
Xerox HR Services 2014 - Present
Dell March 2013 - May 2014
Wipro BPO March 2012 - March 2013
OptumInsight July 2011 - March 2012
Wipro BPO October 2008 - July 2011
Convergys 2006 - 2008
Hewitt Associates August 1999 - July 2005
Everest Group May 2004 - May 2005
Consumer Credit Counseling Service 1991 - 1994
Skills
BPO, Outsourcing, Project Management, Organizational..., Process Improvement, CRM, Strategic Planning, Cross-functional Team..., Employee Benefits, Human Resources, Management, Program Management, Strategy, Business Process, Leadership
Education
Lamar University 1984 — 1989
Bachelor of Science (B.S.), Business/Corporate Communications
Xerox HR Services 2014 - Present
Dell March 2013 - May 2014
Wipro BPO March 2012 - March 2013
OptumInsight July 2011 - March 2012
Wipro BPO October 2008 - July 2011
Convergys 2006 - 2008
Hewitt Associates August 1999 - July 2005
Everest Group May 2004 - May 2005
Consumer Credit Counseling Service 1991 - 1994
Skills
BPO, Outsourcing, Project Management, Organizational..., Process Improvement, CRM, Strategic Planning, Cross-functional Team..., Employee Benefits, Human Resources, Management, Program Management, Strategy, Business Process, Leadership
Education
Lamar University 1984 — 1989
Bachelor of Science (B.S.), Business/Corporate Communications
Gaurav Arya Gaurav Arya's Convergys Experience January 2007 - July 2007
Job iOS Cellular Performance Engineer at Apple Inc.
Industry Telecommunications
Experience
Apple Inc. February 2010 - Present
Qualcomm August 2009 - December 2009
University of Texas at Arlington November 2007 - December 2008
Convergys January 2007 - July 2007
Continental Carbon India Ltd. July 2005 - June 2006
TATA Honeywell June 2004 - August 2004
BHEL June 2003 - August 2003
Education
The University of Texas at Arlington 2007 — 2009
Kurukshetra University 2001 — 2005
B. Tech, Instrumentation & Control
Apple Inc. February 2010 - Present
Qualcomm August 2009 - December 2009
University of Texas at Arlington November 2007 - December 2008
Convergys January 2007 - July 2007
Continental Carbon India Ltd. July 2005 - June 2006
TATA Honeywell June 2004 - August 2004
BHEL June 2003 - August 2003
Education
The University of Texas at Arlington 2007 — 2009
Kurukshetra University 2001 — 2005
B. Tech, Instrumentation & Control
Janel Jochman Janel Jochman's Convergys Experience September 2000 - September 2003
Job PMP, Project Manager National Education
Industry Insurance
Experience
Fox Cities Ice Dogs May 2013 - Present
Humana Insurance Co September 2007 - Present
Fox Cities Ice Dogs 2013 - 2015
Fox Cities Ice Dogs 2013 - 2015
Humana October 2005 - September 2007
Humana September 2003 - October 2005
Convergys September 2000 - September 2003
Menasha Corporation -Neenah Printing September 1990 - September 2000
Skills
Captivate, Instructional Design, Needs Analysis, Learning Management, Instructor-led Training, Leadership Development, Staff Development, Performance Management, Adult Education, Coaching, Performance Improvement, Customer Service, Project Management, PMP, Training, Healthcare, Leadership, Management, Organizational..., Process Improvement, Program Management, Team Building, Training Delivery, Workshop Facilitation
Education
University of Wisconsin-Stout 2007 — 2009
M.S., Training & Development
Lakeland College 1997 — 1998
Business Administration
University of Wisconsin-Stevens Point 1985 — 1990
B.A., Psychology
Pardeeville High School
Fox Cities Ice Dogs May 2013 - Present
Humana Insurance Co September 2007 - Present
Fox Cities Ice Dogs 2013 - 2015
Fox Cities Ice Dogs 2013 - 2015
Humana October 2005 - September 2007
Humana September 2003 - October 2005
Convergys September 2000 - September 2003
Menasha Corporation -Neenah Printing September 1990 - September 2000
Skills
Captivate, Instructional Design, Needs Analysis, Learning Management, Instructor-led Training, Leadership Development, Staff Development, Performance Management, Adult Education, Coaching, Performance Improvement, Customer Service, Project Management, PMP, Training, Healthcare, Leadership, Management, Organizational..., Process Improvement, Program Management, Team Building, Training Delivery, Workshop Facilitation
Education
University of Wisconsin-Stout 2007 — 2009
M.S., Training & Development
Lakeland College 1997 — 1998
Business Administration
University of Wisconsin-Stevens Point 1985 — 1990
B.A., Psychology
Pardeeville High School
Nicole Kirkland Nicole Kirkland's Convergys Experience November 2010 - March 2011
Job Insurance Verifier
Industry Hospital & Health Care
Experience
Axium Healthcare Pharmacy July 2015 - Present
Express Scripts July 2013 - July 2015
Kelly Services March 2013 - July 2013
Convergys November 2010 - March 2011
Afni 2011 - 2011
Connextions October 2009 - May 2010
ACCENT Marketing January 2009 - July 2009
Skills
Management, Customer Satisfaction, Team Management, Training, Leadership, Process Improvement, Team Leadership, Outsourcing, Customer Service, Customer Experience, Call Centers, Team Building, Invoicing, Insurance, Outlook, Data Entry, Troubleshooting, Software Documentation
Education
Lake Technical Center 2006 — 2006
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Lake-Sumter Community College 2005 — 2006
N/A, General Studies
Axium Healthcare Pharmacy July 2015 - Present
Express Scripts July 2013 - July 2015
Kelly Services March 2013 - July 2013
Convergys November 2010 - March 2011
Afni 2011 - 2011
Connextions October 2009 - May 2010
ACCENT Marketing January 2009 - July 2009
Skills
Management, Customer Satisfaction, Team Management, Training, Leadership, Process Improvement, Team Leadership, Outsourcing, Customer Service, Customer Experience, Call Centers, Team Building, Invoicing, Insurance, Outlook, Data Entry, Troubleshooting, Software Documentation
Education
Lake Technical Center 2006 — 2006
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Lake-Sumter Community College 2005 — 2006
N/A, General Studies
Edith Wilson Edith Wilson's Convergys Experience August 1994 - Present
Job Accounts Payable Specialist at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 1994 - Present
Epic Healthcare August 1985 - August 1994
Skills
Oracle Applications, Hyperion Enterprise, Customer Service, Access, Call Centers, Telecommunications, Process Improvement, Management, Internal Audit, Financial Audits, General Ledger, Forecasting, Invoicing, Accounts Payable, Payroll, Finance, Analysis, Team Leadership, Sarbanes-Oxley Act, Outsourcing, Financial Reporting, PeopleSoft, Microsoft Word, Accounting, Business Analysis, ADP Payroll, Budgets, Cost Accounting, Customer Satisfaction, Fixed Assets, SAP, Financial Analysis, Auditing, Account Management, Software Documentation, Salesforce.com, Variance Analysis, Data Entry, Accounts Receivable, Microsoft Excel, Account Reconciliation, Shared Services, Microsoft Office, Business Process..., Vendor Management, Managerial Finance, ERP, Outlook, Project Management, Human Resources
Education
Kellogg Community College 1974 — 1976
Convergys August 1994 - Present
Epic Healthcare August 1985 - August 1994
Skills
Oracle Applications, Hyperion Enterprise, Customer Service, Access, Call Centers, Telecommunications, Process Improvement, Management, Internal Audit, Financial Audits, General Ledger, Forecasting, Invoicing, Accounts Payable, Payroll, Finance, Analysis, Team Leadership, Sarbanes-Oxley Act, Outsourcing, Financial Reporting, PeopleSoft, Microsoft Word, Accounting, Business Analysis, ADP Payroll, Budgets, Cost Accounting, Customer Satisfaction, Fixed Assets, SAP, Financial Analysis, Auditing, Account Management, Software Documentation, Salesforce.com, Variance Analysis, Data Entry, Accounts Receivable, Microsoft Excel, Account Reconciliation, Shared Services, Microsoft Office, Business Process..., Vendor Management, Managerial Finance, ERP, Outlook, Project Management, Human Resources
Education
Kellogg Community College 1974 — 1976
Horacio Lopez IV Horacio Lopez IV's Convergys Experience August 2005 - May 2006
Job Accounting, Finance, & Management
Industry Accounting
Experience
City of Laredo November 2013 - Present
Health and Human Services Commission of Texas May 2013 - November 2013
Laredo Urgent Care September 2009 - November 2012
Kazen, Muerer, & Perez, LLP February 2009 - September 2009
Laredo Urgent Care September 2006 - May 2008
Convergys August 2005 - May 2006
District Attorney's Office May 2003 - August 2003
Skills
•Over 6 years..., •Exceptional computer..., •Always willing to..., •Easily adapt to any..., •Organized, self..., •Able to work in..., •Speak, read, and..., •Licensed Notary..., •Accounting skills..., Payroll, Payroll Taxes, Financial Audits, Internal Audit, Records Management, Medical Records, Personnel Records, Account Management, Accounting, Accounts Receivable, Account Reconciliation, ICD-9, CPT, Management, Project Management, Event Management, Program Management, Operations Management, QuickBooks, Microsoft Office, Outlook Express, IFRS, Time Management, Accounts Payable, Human Resources, Sales, Outlook, Analysis, Finance, Financial Accounting, Networking, Invoicing, Customer Service, Auditing, Financial Analysis, PowerPoint, Bookkeeping, Internal Controls, Teamwork, Strategic Planning, Public Speaking
Education
Texas A&M International University 2011 — 2015
Master's of Professional Accountancy, Accounting and Business/Management
Texas A&M International University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
Laredo Community College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
City of Laredo November 2013 - Present
Health and Human Services Commission of Texas May 2013 - November 2013
Laredo Urgent Care September 2009 - November 2012
Kazen, Muerer, & Perez, LLP February 2009 - September 2009
Laredo Urgent Care September 2006 - May 2008
Convergys August 2005 - May 2006
District Attorney's Office May 2003 - August 2003
Skills
•Over 6 years..., •Exceptional computer..., •Always willing to..., •Easily adapt to any..., •Organized, self..., •Able to work in..., •Speak, read, and..., •Licensed Notary..., •Accounting skills..., Payroll, Payroll Taxes, Financial Audits, Internal Audit, Records Management, Medical Records, Personnel Records, Account Management, Accounting, Accounts Receivable, Account Reconciliation, ICD-9, CPT, Management, Project Management, Event Management, Program Management, Operations Management, QuickBooks, Microsoft Office, Outlook Express, IFRS, Time Management, Accounts Payable, Human Resources, Sales, Outlook, Analysis, Finance, Financial Accounting, Networking, Invoicing, Customer Service, Auditing, Financial Analysis, PowerPoint, Bookkeeping, Internal Controls, Teamwork, Strategic Planning, Public Speaking
Education
Texas A&M International University 2011 — 2015
Master's of Professional Accountancy, Accounting and Business/Management
Texas A&M International University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
Laredo Community College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Demetria Holloway Demetria Holloway's Convergys Experience March 2012 - June 2012
Job Indexing Consultant
Industry Consumer Services
Experience
Pitney Bowes May 2013 - Present
Lash Group November 2012 - January 2013
Convergys March 2012 - June 2012
Connextions December 2011 - March 2012
US Census Bureau April 2010 - May 2010
Skills
Troubleshooting, Customer Service, Account Management, Technical Support, Windows 7, CSS, XP, HTML, Computer Hardware, Dreamweaver, Windows, Web Design, Active Directory, Call Center
Education
King's College 2006 — 2007
Associates, Graphic Design
Pitney Bowes May 2013 - Present
Lash Group November 2012 - January 2013
Convergys March 2012 - June 2012
Connextions December 2011 - March 2012
US Census Bureau April 2010 - May 2010
Skills
Troubleshooting, Customer Service, Account Management, Technical Support, Windows 7, CSS, XP, HTML, Computer Hardware, Dreamweaver, Windows, Web Design, Active Directory, Call Center
Education
King's College 2006 — 2007
Associates, Graphic Design
Kerry McBee Kerry McBee's Convergys Experience October 2000 - April 2001
Job Independent Artist at South Hill Designs
Industry Consumer Services
Experience
South Hill Designs June 2013 - Present
South Hill Designs June 2012 - Present
Convergys, October 2000 - April 2001
Holiday Inn March 1998 - November 1998
Decision One March 1994 - January 1996
Army Exchange Service November 1988 - June 1991
Skills
Customer Service, Word, Microsoft Office, Budgeting, Excel, Administration, Telephone Skills, Call Center, Microsoft Word, Time Management, Social Networking
Education
PerkiomenValley High School, Perkiomenville, PA 1968 — 1971
Dipl, General Studies
Lansdale School of Business
South Hill Designs June 2013 - Present
South Hill Designs June 2012 - Present
Convergys, October 2000 - April 2001
Holiday Inn March 1998 - November 1998
Decision One March 1994 - January 1996
Army Exchange Service November 1988 - June 1991
Skills
Customer Service, Word, Microsoft Office, Budgeting, Excel, Administration, Telephone Skills, Call Center, Microsoft Word, Time Management, Social Networking
Education
PerkiomenValley High School, Perkiomenville, PA 1968 — 1971
Dipl, General Studies
Lansdale School of Business
Judy Zavislak Judy Zavislak's Convergys Experience May 1986 - April 2007
Job Owner, Healthy Living for Busy People
Industry Health, Wellness and Fitness
Experience
Healthy Living for Busy People 2007 - Present
Team Beachbody 2007 - Present
Convergys May 1986 - April 2007
Skills
Coaching, Nutrition, Lifestyle, Fitness, Wellness Coaching, Fitness Training, Wellness, Social Networking, Public Speaking, Social Media, Weight Training, Personal Training, Personal Development, Team Building
Education
King's College 1982 — 1986
Healthy Living for Busy People 2007 - Present
Team Beachbody 2007 - Present
Convergys May 1986 - April 2007
Skills
Coaching, Nutrition, Lifestyle, Fitness, Wellness Coaching, Fitness Training, Wellness, Social Networking, Public Speaking, Social Media, Weight Training, Personal Training, Personal Development, Team Building
Education
King's College 1982 — 1986
Andy Brock Andy Brock's Convergys Experience 2003 - 2006
Job Director Product Innovation and Support
Industry Telecommunications
Experience
CorFire - SK C&C USA March 2013 - Present
CorFire - SK C&C USA April 2012 - March 2013
Vonage November 2009 - January 2012
AT&T December 2007 - November 2009
Avolent January 2007 - November 2007
Convergys 2003 - 2006
Alltel 1995 - 2003
Skills
Mobile Devices, Mobile Technology, Mobile Design, Product Management, Product Development, Process Improvement, Mobile Payments, Billing Solutions, Telecommunications, Agile Methodologies, Business Analysis, CRM, Strategy, SDLC, Strategic Partnerships
Education
Kennesaw State University
BS & BA, CMIS and Graphic Design
CorFire - SK C&C USA March 2013 - Present
CorFire - SK C&C USA April 2012 - March 2013
Vonage November 2009 - January 2012
AT&T December 2007 - November 2009
Avolent January 2007 - November 2007
Convergys 2003 - 2006
Alltel 1995 - 2003
Skills
Mobile Devices, Mobile Technology, Mobile Design, Product Management, Product Development, Process Improvement, Mobile Payments, Billing Solutions, Telecommunications, Agile Methodologies, Business Analysis, CRM, Strategy, SDLC, Strategic Partnerships
Education
Kennesaw State University
BS & BA, CMIS and Graphic Design
Clay Geddie's Convergys Experience May 2007 - June 2008
Job General Manager at Complete Pipe Services
Industry Oil & Energy
Experience
Complete Pipe Services LLC July 2008 - Present
Convergys May 2007 - June 2008
Sitel September 2003 - June 2007
Skills
Account Management, People Skills, Sales Management, Sales, Inspection, Customer Satisfaction, Customer Service, Management, Team Building, Leadership, Team Leadership, Recruiting, Employee Training, Inventory Management, Sales Operations, Team Management, Operations Management, Customer Retention, Training, Vendor Management, Contract Negotiation, Contract Management, Budgets, Forecasting, Cross-functional Team..., Strategy, Leadership Development, Strategic Planning, Inventory Control, Change Management, Business Strategy, Marketing Strategy, Facilities Management, Market Research, Social Networking
Education
Stephen F. Austin State University 1999 — 2002
Bachelor of Arts (B.A.), Communications
Kilgore College 1996 — 1999
Basics, Basics
Kilgore High School 1992 — 1996
Basics, Basics
Complete Pipe Services LLC July 2008 - Present
Convergys May 2007 - June 2008
Sitel September 2003 - June 2007
Skills
Account Management, People Skills, Sales Management, Sales, Inspection, Customer Satisfaction, Customer Service, Management, Team Building, Leadership, Team Leadership, Recruiting, Employee Training, Inventory Management, Sales Operations, Team Management, Operations Management, Customer Retention, Training, Vendor Management, Contract Negotiation, Contract Management, Budgets, Forecasting, Cross-functional Team..., Strategy, Leadership Development, Strategic Planning, Inventory Control, Change Management, Business Strategy, Marketing Strategy, Facilities Management, Market Research, Social Networking
Education
Stephen F. Austin State University 1999 — 2002
Bachelor of Arts (B.A.), Communications
Kilgore College 1996 — 1999
Basics, Basics
Kilgore High School 1992 — 1996
Basics, Basics
Shamika Harris Shamika Harris's Convergys Experience February 2014 - September 2014
Job Experienced Customer Service Representative
Industry Broadcast Media
Experience
Westminster Towers April 2014 - Present
Convergys February 2014 - September 2014
Connextions April 2012 - February 2013
Prometric Testing Center August 2010 - August 2011
Skills
Customer Service, Filing, Fax, Lotus Notes, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Telephone Skills, Teamwork, Time Management, Access, Training, Sales, Customer Satisfaction, Research, Event Planning, Team Leadership, Windows, Typing, Management, Office Administration, Inventory Management, Office Management, Administration, Spreadsheets, Phone Etiquette
Education
Strayer University 2011 — 2015
Bachelor's in Arts, Business Administration
King's College 2007 — 2008
Associate's degree, Administrative Assistant and Secretarial Science, General
Westminster Towers April 2014 - Present
Convergys February 2014 - September 2014
Connextions April 2012 - February 2013
Prometric Testing Center August 2010 - August 2011
Skills
Customer Service, Filing, Fax, Lotus Notes, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Telephone Skills, Teamwork, Time Management, Access, Training, Sales, Customer Satisfaction, Research, Event Planning, Team Leadership, Windows, Typing, Management, Office Administration, Inventory Management, Office Management, Administration, Spreadsheets, Phone Etiquette
Education
Strayer University 2011 — 2015
Bachelor's in Arts, Business Administration
King's College 2007 — 2008
Associate's degree, Administrative Assistant and Secretarial Science, General
Johnna Hansen Johnna Hansen's Convergys Experience April 2010 - April 2011
Job Volunteer Salt Lake Comic Con
Industry Telecommunications
Experience
AAA Northern California, Nevada & Utah August 2015 - Present
Salt Lake Comic Con April 2014 - Present
Teleperformance, USA April 2014 - June 2015
Xerox May 2013 - September 2013
Internal Revenue Service March 2012 - May 2012
Progrexion May 2011 - June 2011
Convergys April 2010 - April 2011
Convergys April 2010 - April 2011
ManpowerGroup February 2010 - April 2010
Advanced Graphics May 2009 - February 2010
Skills
Outlook, Leadership, Windows, QuickBooks, Outlook Express, Avaya Phone systems, Cisco CTI Phone systems, Chat based programs, Avaya IP Telephony
Education
Bellevue Beauty School 1992 — 1993
Associate's degree, Cosmetology
Lake Washington Technical College 1992 — 1993
AS, Cosmetology
AAA Northern California, Nevada & Utah August 2015 - Present
Salt Lake Comic Con April 2014 - Present
Teleperformance, USA April 2014 - June 2015
Xerox May 2013 - September 2013
Internal Revenue Service March 2012 - May 2012
Progrexion May 2011 - June 2011
Convergys April 2010 - April 2011
Convergys April 2010 - April 2011
ManpowerGroup February 2010 - April 2010
Advanced Graphics May 2009 - February 2010
Skills
Outlook, Leadership, Windows, QuickBooks, Outlook Express, Avaya Phone systems, Cisco CTI Phone systems, Chat based programs, Avaya IP Telephony
Education
Bellevue Beauty School 1992 — 1993
Associate's degree, Cosmetology
Lake Washington Technical College 1992 — 1993
AS, Cosmetology
Brian Emery Brian Emery's Convergys Experience August 2001 - August 2004
Job Assistant Director Data/Systems University of Northern Iowa
Industry Higher Education
Experience
University of Northern Iowa March 2015 - Present
Northeast Ohio Medical University July 2014 - March 2015
Stetson University April 2013 - May 2014
Stetson University November 2011 - April 2013
Accent Marketing March 2004 - November 2005
Convergys August 2001 - August 2004
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Microsoft Word, Time Management, Public Speaking, Leadership, Customer Service, Policy, Community Outreach, Data Entry, Government, Access, Outlook, Research, Event Planning
Education
Stetson University 2011 — 2014
Bachelor's Degree, Accounting
Lake-Sumter Community College 2009 — 2011
Associate's degree, General Studies
University of Northern Iowa March 2015 - Present
Northeast Ohio Medical University July 2014 - March 2015
Stetson University April 2013 - May 2014
Stetson University November 2011 - April 2013
Accent Marketing March 2004 - November 2005
Convergys August 2001 - August 2004
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Microsoft Word, Time Management, Public Speaking, Leadership, Customer Service, Policy, Community Outreach, Data Entry, Government, Access, Outlook, Research, Event Planning
Education
Stetson University 2011 — 2014
Bachelor's Degree, Accounting
Lake-Sumter Community College 2009 — 2011
Associate's degree, General Studies
Debbie Bluth Debbie Bluth's Convergys Experience October 2011 - January 2012
Job Writer, storyteller & audiobook narrator.
Industry Entertainment
Experience
Dulcet_Deb October 2009 - Present
Like Minds Sync November 2013 - March 2014
Sykes June 2013 - October 2013
"The Tech Fairy" October 2011 - October 2012
Convergys October 2011 - January 2012
Skills
Customer Service, Customer Support, Sales, Advertising, Customer Satisfaction, Troubleshooting, Networking, Computer Repair, Call Centers, Customer Retention, Training, Technical Support, Computer Hardware, Small Business, Windows 7, Laptops
Education
Lane Community College 2002 — 2009
Pioneer Pacific College 2004 — 2005
Medical Office Assistant/Specialist
Dulcet_Deb October 2009 - Present
Like Minds Sync November 2013 - March 2014
Sykes June 2013 - October 2013
"The Tech Fairy" October 2011 - October 2012
Convergys October 2011 - January 2012
Skills
Customer Service, Customer Support, Sales, Advertising, Customer Satisfaction, Troubleshooting, Networking, Computer Repair, Call Centers, Customer Retention, Training, Technical Support, Computer Hardware, Small Business, Windows 7, Laptops
Education
Lane Community College 2002 — 2009
Pioneer Pacific College 2004 — 2005
Medical Office Assistant/Specialist
Alyssa Jalomo's Convergys Experience September 2012 - April 2013
Job Customer Support
Industry Computer Games
Experience
Pole To Win International August 2014 - December 2014
Convergys September 2012 - April 2013
Krispy Kreme July 2011 - February 2012
Hollister Co. November 2007 - June 2010
Skills
Customer Service, Retail, Teamwork, Cashiering, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Customer Satisfaction, Data Entry, Time Management, Microsoft Word, Telephone Skills, Customer Experience, Windows 7, Spanish, Marketing, Organization, Bilingual, Food & Beverage, Technical Support
Education
Laredo Community College 2007 — 2009
Computer and Information Systems Security/Information Assurance
Texas A&M International University 2005 — 2009
Management Information Systems, General
University of Phoenix
Computer Software Engineering
Pole To Win International August 2014 - December 2014
Convergys September 2012 - April 2013
Krispy Kreme July 2011 - February 2012
Hollister Co. November 2007 - June 2010
Skills
Customer Service, Retail, Teamwork, Cashiering, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Customer Satisfaction, Data Entry, Time Management, Microsoft Word, Telephone Skills, Customer Experience, Windows 7, Spanish, Marketing, Organization, Bilingual, Food & Beverage, Technical Support
Education
Laredo Community College 2007 — 2009
Computer and Information Systems Security/Information Assurance
Texas A&M International University 2005 — 2009
Management Information Systems, General
University of Phoenix
Computer Software Engineering
Ben Kwofie Ben Kwofie's Convergys Experience Care SpecialistSeniorCare HomesJanuary 2015 - July 2015
Job Healthcare Administrator
Industry Hospital & Health Care
Experience
Convergys Care SpecialistSeniorCare HomesJanuary 2015 - July 2015
Sunrise Senior Living July 2012 - July 2015
Skills
Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Healthcare business..., Healthcare business..., Healthcare Administrator, Management, Customer Service, PowerPoint, Team Building, Leadership, Strategic Planning, Public Relations, Public Speaking, Budgets, Data Analysis, Medicare, Managed Care, Program Development, Project Management
Education
Park University 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Park University 2012 — 2014
Graduate certificate, International Healthcare Leadership
Kwame Nkrumah' University of Science and Technology, Kumasi 2007 — 2011
Bachelor's Degree, Sports and Exercise science
Convergys Care SpecialistSeniorCare HomesJanuary 2015 - July 2015
Sunrise Senior Living July 2012 - July 2015
Skills
Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Healthcare business..., Healthcare business..., Healthcare Administrator, Management, Customer Service, PowerPoint, Team Building, Leadership, Strategic Planning, Public Relations, Public Speaking, Budgets, Data Analysis, Medicare, Managed Care, Program Development, Project Management
Education
Park University 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Park University 2012 — 2014
Graduate certificate, International Healthcare Leadership
Kwame Nkrumah' University of Science and Technology, Kumasi 2007 — 2011
Bachelor's Degree, Sports and Exercise science
Richard Jefferson II Richard Jefferson II's Convergys Experience September 2012 - September 2013
Job Aspiring Business Analyst
Industry Information Services
Experience
Magellan Health January 2014 - Present
Anheuser-Busch InBev November 2013 - December 2013
Convergys September 2012 - September 2013
RadioShack October 2011 - September 2012
Skills
Troubleshooting, Call Centers, Microsoft Office, Time Management, Customer Service, Leadership, Sales, Analysis, Android, Customer Satisfaction, Employee Training, Team Building, Management, Teamwork, Business Analysis, Data Entry, System Administration, Recruiting, Retail, Inventory Management, Team Leadership, Sales Management, Outlook, Account Management, Blackberry, Access, Direct Sales, Telephone Skills, Process Improvement
Education
Lane College 2006 — 2010
Bachelor of Business Administration (BBA), Business/Commerce, General
Magellan Health January 2014 - Present
Anheuser-Busch InBev November 2013 - December 2013
Convergys September 2012 - September 2013
RadioShack October 2011 - September 2012
Skills
Troubleshooting, Call Centers, Microsoft Office, Time Management, Customer Service, Leadership, Sales, Analysis, Android, Customer Satisfaction, Employee Training, Team Building, Management, Teamwork, Business Analysis, Data Entry, System Administration, Recruiting, Retail, Inventory Management, Team Leadership, Sales Management, Outlook, Account Management, Blackberry, Access, Direct Sales, Telephone Skills, Process Improvement
Education
Lane College 2006 — 2010
Bachelor of Business Administration (BBA), Business/Commerce, General
Jared Hawthorne Jared Hawthorne's Convergys Experience February 2008 - October 2008
Job Mortgage Professional/IT Technician
Industry Information Technology and Services
Experience
Adams Technology Solutions January 2014 - May 2015
Open Mortgage, LLC August 2013 - June 2014
Mid America Mortgage, Inc August 2011 - December 2012
Cendera Funding July 2009 - September 2010
American Eagle Outfitters July 2009 - October 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2008 - July 2009
Convergys February 2008 - October 2008
Sitel October 2007 - February 2008
Skills
Computer Hardware, Social Media, Computer Security, Computer Science, Cellular Communications, Wireless Networking, Mobile Phone Industry, Mobile Phone Repair, Mortgage Lending, Troubleshooting, Invoicing, Customer Service, Management, Residential Mortgages, Refinance, FHA, Loan Origination, USDA, VA loans, Technical Support, Software Installation, Real Estate Financing, Call Centers, Windows, Networking, Microsoft Office 2007, Closings, Loans, Office Management, Mortgage Banking, Loan Servicing, Mortgage Servicing, Fax, Microsoft Office, Microsoft Excel, Sales
Education
Kilgore College 2013 — 2017
Associates of Computer Science, Cyber Security
Overton High School 2003 — 2007
High School Diploma, General Studies
Adams Technology Solutions January 2014 - May 2015
Open Mortgage, LLC August 2013 - June 2014
Mid America Mortgage, Inc August 2011 - December 2012
Cendera Funding July 2009 - September 2010
American Eagle Outfitters July 2009 - October 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2008 - July 2009
Convergys February 2008 - October 2008
Sitel October 2007 - February 2008
Skills
Computer Hardware, Social Media, Computer Security, Computer Science, Cellular Communications, Wireless Networking, Mobile Phone Industry, Mobile Phone Repair, Mortgage Lending, Troubleshooting, Invoicing, Customer Service, Management, Residential Mortgages, Refinance, FHA, Loan Origination, USDA, VA loans, Technical Support, Software Installation, Real Estate Financing, Call Centers, Windows, Networking, Microsoft Office 2007, Closings, Loans, Office Management, Mortgage Banking, Loan Servicing, Mortgage Servicing, Fax, Microsoft Office, Microsoft Excel, Sales
Education
Kilgore College 2013 — 2017
Associates of Computer Science, Cyber Security
Overton High School 2003 — 2007
High School Diploma, General Studies
Sandy M Moulton's Convergys Experience August 2005 - April 2014
Job Marketing Graphic Designer at NAI Commercial Real Estate Services, Worldwide. Langley Branch
Industry Graphic Design
Experience
Ledgeview Golf and Country Club September 2014 - January 2015
Convergys August 2005 - April 2014
sandymoultonart 1989 - 2014
Skills
Art direction, package..., Illustration, Logo Design, Graphic Design, Layout, Art, Drawing, Painting, Sculpture, Illustrator, Graphics, InDesign, Photoshop, Mac, Image Editing, Image Manipulation, Adobe Creative Suite, Customer Service, Troubleshooting, Public Speaking, Web Design, Dreamweaver, Typography, Branding & Identity, Adobe Acrobat, Art Direction, Brochures, After Effects, Photography, Creative Direction, Digital Photography, Corporate Branding
Education
University of the Fraser Valley 2012 — 2014
Associate's Degree, Graphic and Digital Design
University of the Fraser Valley 2007 — 2011
Bachelor's Degree, Fine and Studio Arts
Langara College 1985 — 1988
Associate's degree, Fine and Studio Arts
Ledgeview Golf and Country Club September 2014 - January 2015
Convergys August 2005 - April 2014
sandymoultonart 1989 - 2014
Skills
Art direction, package..., Illustration, Logo Design, Graphic Design, Layout, Art, Drawing, Painting, Sculpture, Illustrator, Graphics, InDesign, Photoshop, Mac, Image Editing, Image Manipulation, Adobe Creative Suite, Customer Service, Troubleshooting, Public Speaking, Web Design, Dreamweaver, Typography, Branding & Identity, Adobe Acrobat, Art Direction, Brochures, After Effects, Photography, Creative Direction, Digital Photography, Corporate Branding
Education
University of the Fraser Valley 2012 — 2014
Associate's Degree, Graphic and Digital Design
University of the Fraser Valley 2007 — 2011
Bachelor's Degree, Fine and Studio Arts
Langara College 1985 — 1988
Associate's degree, Fine and Studio Arts
Aakash Juneja Aakash Juneja's Convergys Experience April 2015 - June 2015
Job Graduate student
Industry Computer Software
Experience
Convergys April 2015 - June 2015
Accenture, Banglore August 2013 - March 2015
POWERGRID June 2011 - July 2011
Skills
Business Intelligence, Business Objects, SAP, Data Analysis, Databases, Microsoft Office, SQL, MySQL, Data Mining, HTML, Linux, Network Security, Microsoft Excel, PowerPoint, Microsoft Word, Windows, Programming, Computer Security, CMTS, C++, Informatica, C, Datastage, Time Line Management
Education
Lamar State College-Port Arthur 2015 — 2017
Master's of Computer Science, Database management, computer networking
Vellore Institute of Technology 2009 — 2013
Bachelor's degree, Computer science and engineering
St. Theresa's Convent School, Karnal 1994 — 2009
High school, primary and secondary education
Convergys April 2015 - June 2015
Accenture, Banglore August 2013 - March 2015
POWERGRID June 2011 - July 2011
Skills
Business Intelligence, Business Objects, SAP, Data Analysis, Databases, Microsoft Office, SQL, MySQL, Data Mining, HTML, Linux, Network Security, Microsoft Excel, PowerPoint, Microsoft Word, Windows, Programming, Computer Security, CMTS, C++, Informatica, C, Datastage, Time Line Management
Education
Lamar State College-Port Arthur 2015 — 2017
Master's of Computer Science, Database management, computer networking
Vellore Institute of Technology 2009 — 2013
Bachelor's degree, Computer science and engineering
St. Theresa's Convent School, Karnal 1994 — 2009
High school, primary and secondary education
Franklin Messer Franklin Messer's Convergys Experience 2008 - 2009
Job Primerica Inc. a main street company.
Industry Financial Services
Experience
Primerica, Inc. November 2009 - Present
Convergys 2008 - 2009
Pre-Paid Legal Services, Inc. July 1990 - June 2000
Skills
Leadership, Management, Small Business, Team Building, Customer Service, Coaching, Time Management, Insurance, Social Networking, Sales, Leadership Development, Life Insurance, Public Speaking, Team Leadership
Education
Northern Kentucky University 2007 — 2009
History
Kennesaw State University 2006 — 2008
Gen, English
Kennesaw State University 2003 — 2005
History
Primerica, Inc. November 2009 - Present
Convergys 2008 - 2009
Pre-Paid Legal Services, Inc. July 1990 - June 2000
Skills
Leadership, Management, Small Business, Team Building, Customer Service, Coaching, Time Management, Insurance, Social Networking, Sales, Leadership Development, Life Insurance, Public Speaking, Team Leadership
Education
Northern Kentucky University 2007 — 2009
History
Kennesaw State University 2006 — 2008
Gen, English
Kennesaw State University 2003 — 2005
History
Raci Smith Raci Smith's Convergys Experience August 2007 - October 2012
Job Experienced Customer Sales Professional
Industry Telecommunications
Experience
American Communications January 2015 - Present
American Home Patient October 2012 - January 2014
Convergy’s August 2007 - October 2012
Convergys August 2007 - 2009
Sitel June 2004 - August 2007
Skills
Sales, Customer Service, Business Organizational..., Customer Service..., Excellent customer..., Microsoft Word and Excel, Spreadsheet, Management, Wireless, Quality Assurance, Telecommunications, Human Resources, Team Leadership, Call Centers, CRM, Customer Satisfaction, Customer Retention, Coaching, Contact Centers, Customer Experience, Training, Leadership, Team Building, Account Management
Education
Kilgore College 1999 — 2003
Associate of Arts Degree, Business
American Communications January 2015 - Present
American Home Patient October 2012 - January 2014
Convergy’s August 2007 - October 2012
Convergys August 2007 - 2009
Sitel June 2004 - August 2007
Skills
Sales, Customer Service, Business Organizational..., Customer Service..., Excellent customer..., Microsoft Word and Excel, Spreadsheet, Management, Wireless, Quality Assurance, Telecommunications, Human Resources, Team Leadership, Call Centers, CRM, Customer Satisfaction, Customer Retention, Coaching, Contact Centers, Customer Experience, Training, Leadership, Team Building, Account Management
Education
Kilgore College 1999 — 2003
Associate of Arts Degree, Business
Miriam Tejeda Miriam Tejeda's Convergys Experience August 2012 - September 2012
Job Cashier Customer Service at Lowe's Companies, Inc.
Industry Medical Practice
Experience
Lowe's Companies, Inc. March 2015 - Present
McDonald’s restaurant August 2011 - August 2014
Victoria’s Secret May 2012 - January 2013
Convergys August 2012 - September 2012
Chocolateka LLC July 2012 - August 2012
El Nuevo Sol” Ovo-Lacto-Vegetarian Restaurant June 2010 - August 2010
Skills
Customer Service, Cashiering, Microsoft Office, Microsoft Word, PowerPoint, Training, Social Media, Outlook, Catering, Time Management
Education
Texas A&M International University 2014 — 2017
Bachelor's Degree
Laredo Community College 2012 — 2014
Associate's Degree, Nursing Science
Lowe's Companies, Inc. March 2015 - Present
McDonald’s restaurant August 2011 - August 2014
Victoria’s Secret May 2012 - January 2013
Convergys August 2012 - September 2012
Chocolateka LLC July 2012 - August 2012
El Nuevo Sol” Ovo-Lacto-Vegetarian Restaurant June 2010 - August 2010
Skills
Customer Service, Cashiering, Microsoft Office, Microsoft Word, PowerPoint, Training, Social Media, Outlook, Catering, Time Management
Education
Texas A&M International University 2014 — 2017
Bachelor's Degree
Laredo Community College 2012 — 2014
Associate's Degree, Nursing Science
Dawn K Dawn K's Convergys Experience January 2005 - May 2005
Job Currently not looking for any work at this time.
Industry Accounting
Experience
Cavalia January 2012 - March 2012
Chasing Fireflies July 2011 - November 2011
Canada Drug Mart January 2006 - September 2006
CanadaUs Pharmacy May 2005 - November 2005
Convergys January 2005 - May 2005
Skills
Accounting, Access, Microsoft Excel, Microsoft Office, Microsoft Word, Invoicing, Finance, Technical Support, Credit Cards, Employee Training, Filing, Fax, Outlook, Customer Service, Call Center
Education
Lake Washington Technical College 2007 — 2011
Associates of Applied Science, Accounting
Cavalia January 2012 - March 2012
Chasing Fireflies July 2011 - November 2011
Canada Drug Mart January 2006 - September 2006
CanadaUs Pharmacy May 2005 - November 2005
Convergys January 2005 - May 2005
Skills
Accounting, Access, Microsoft Excel, Microsoft Office, Microsoft Word, Invoicing, Finance, Technical Support, Credit Cards, Employee Training, Filing, Fax, Outlook, Customer Service, Call Center
Education
Lake Washington Technical College 2007 — 2011
Associates of Applied Science, Accounting
Nathan Kozlovsky Nathan Kozlovsky's Convergys Experience February 2012 - Present
Job Manager, Business Management Business Insights
Industry Outsourcing/Offshoring
Experience
Convergys February 2012 - Present
Humana February 2008 - February 2012
Georgia-Pacific LLC February 2007 - February 2008
Georgia-Pacific LLC June 1999 - February 2007
Skills
Pricing, General Ledger, Excel, Budgeting, SAP
Education
Lakeland College 2008 — 2010
MBA, Business Administration
St. Norbert College 1999 — 2001
Bachelor of Business Administration, Business Administration
Northeast Wisconsin Technical College 1997 — 1999
Associate, Marketing
Convergys February 2012 - Present
Humana February 2008 - February 2012
Georgia-Pacific LLC February 2007 - February 2008
Georgia-Pacific LLC June 1999 - February 2007
Skills
Pricing, General Ledger, Excel, Budgeting, SAP
Education
Lakeland College 2008 — 2010
MBA, Business Administration
St. Norbert College 1999 — 2001
Bachelor of Business Administration, Business Administration
Northeast Wisconsin Technical College 1997 — 1999
Associate, Marketing
Lorraine Joseph Lorraine Joseph's Convergys Experience November 2010 - January 2011
Job Administrative Support Specialist at DHS FEMA
Industry Government Administration
Experience
DHS FEMA December 2012 - Present
Convergys November 2010 - January 2011
NYC Department of Buildings April 2003 - August 2009
Skills
Inspection, Administrative..., Research, Databases, Data Entry, Customer Service
Education
Kingsborough Community College 2000 — 2002
Associate of Arts and Sciences (AAS) -, Business Administration
DHS FEMA December 2012 - Present
Convergys November 2010 - January 2011
NYC Department of Buildings April 2003 - August 2009
Skills
Inspection, Administrative..., Research, Databases, Data Entry, Customer Service
Education
Kingsborough Community College 2000 — 2002
Associate of Arts and Sciences (AAS) -, Business Administration
Todd Sabella Todd Sabella's Convergys Experience January 2004 - December 2007
Job Programmer/Analyst at Penn Millers Insurance Company
Industry Information Technology and Services
Experience
ACE Group North America September 2012 - Present
Fidelity National Information Services November 2008 - June 2012
Convergys January 2004 - December 2007
Alltel Information Services November 1997 - December 2003
DeCOS II, Inc July 1995 - November 1997
Skills
COBOL, SQL, Programming, Unix, RPG, IBM iSeries, AS400, Systems Analysis, Software Development, DB2, Requirements Analysis, Integration, Databases, Disaster Recovery, Business Analysis, Operating Systems, Windows, Troubleshooting, Testing, Requirements Gathering, Software Documentation
Education
King's College 1991 — 1995
Bachelor of Science, Computer Science
ACE Group North America September 2012 - Present
Fidelity National Information Services November 2008 - June 2012
Convergys January 2004 - December 2007
Alltel Information Services November 1997 - December 2003
DeCOS II, Inc July 1995 - November 1997
Skills
COBOL, SQL, Programming, Unix, RPG, IBM iSeries, AS400, Systems Analysis, Software Development, DB2, Requirements Analysis, Integration, Databases, Disaster Recovery, Business Analysis, Operating Systems, Windows, Troubleshooting, Testing, Requirements Gathering, Software Documentation
Education
King's College 1991 — 1995
Bachelor of Science, Computer Science
Venugopal Katamneni's Convergys Experience 1996 - 1998
Job SAP Project manager
Industry Computer Software
Experience
Siemens December 1998 - Present
Convergys 1996 - 1998
Education
Project Management Institute 2007 — 2007
PMP
Lamar University 1993 — 1995
MS, EE
Siemens December 1998 - Present
Convergys 1996 - 1998
Education
Project Management Institute 2007 — 2007
PMP
Lamar University 1993 — 1995
MS, EE
Allyce Bauknight's Convergys Experience August 2004 - March 2007
Job Program and Project Management Consultant
Industry Information Technology and Services
Experience
Openet January 2011 - Present
Company Confidential April 2010 - December 2010
AT&T Mobility 2007 - June 2010
Convergys August 2004 - March 2007
General Electric Energy November 2002 - July 2004
Cingular Wireless September 2001 - August 2002
Skills
Program Management, Project Management, SDLC, Vendor Management, PMP, Budgets, Six Sigma, Integration, Telecommunications, Software Project..., Requirements Analysis, Business Analysis, Project Portfolio..., PMO, MS Project, Cross-functional Team..., Solution Architecture, Enterprise Architecture, IT Strategy, Business Process, Business Intelligence, Resource Management
Education
Kennesaw State University 1996 — 1998
Miami Dade College 1974 — 1975
AA, Accounting, Spanish
Openet January 2011 - Present
Company Confidential April 2010 - December 2010
AT&T Mobility 2007 - June 2010
Convergys August 2004 - March 2007
General Electric Energy November 2002 - July 2004
Cingular Wireless September 2001 - August 2002
Skills
Program Management, Project Management, SDLC, Vendor Management, PMP, Budgets, Six Sigma, Integration, Telecommunications, Software Project..., Requirements Analysis, Business Analysis, Project Portfolio..., PMO, MS Project, Cross-functional Team..., Solution Architecture, Enterprise Architecture, IT Strategy, Business Process, Business Intelligence, Resource Management
Education
Kennesaw State University 1996 — 1998
Miami Dade College 1974 — 1975
AA, Accounting, Spanish
Richa Mahajan's Convergys Experience June 2008 - December 2010
Job Data Analytics and Warehousing Professional at Capital One
Industry Financial Services
Experience
Capital One February 2011 - Present
Convergys June 2008 - December 2010
Media Lab Asia, IIT Kanpur January 2006 - 2007
Hewlett-Packard June 2000 - December 2005
Skills
Analysis, Analytics, Business Analysis, Business Planning, Business Process..., CRM, Change Management, Cross-functional Team..., Data Warehousing, Enterprise Software, Forecasting, Leadership, Management, Operations Management, Negotiation, Six Sigma, Strategic Planning
Education
MBA, University of Cincinnati College of Business 2007 — 2008
MBA
Masters in International Business, Symbiosis Institute of International Business 1998 — 2000
Masters in International Business
Masters of Commerce, Kanpur University 1997 — 1999
MCOM
Kendriya Vidyalaya
Capital One February 2011 - Present
Convergys June 2008 - December 2010
Media Lab Asia, IIT Kanpur January 2006 - 2007
Hewlett-Packard June 2000 - December 2005
Skills
Analysis, Analytics, Business Analysis, Business Planning, Business Process..., CRM, Change Management, Cross-functional Team..., Data Warehousing, Enterprise Software, Forecasting, Leadership, Management, Operations Management, Negotiation, Six Sigma, Strategic Planning
Education
MBA, University of Cincinnati College of Business 2007 — 2008
MBA
Masters in International Business, Symbiosis Institute of International Business 1998 — 2000
Masters in International Business
Masters of Commerce, Kanpur University 1997 — 1999
MCOM
Kendriya Vidyalaya
Lisa Thiel's Convergys Experience January 2003 - February 2009
Job Director of Client Relations at REI Consulting Group
Industry Professional Training & Coaching
Experience
REI Consulting Group November 2012 - Present
RightWay Electrical Contractors, Inc. October 2012 - Present
Convergys January 2003 - February 2009
Homeside Lending Inc June 2001 - December 2002
Hillshire Brands August 1998 - June 2001
The Albertson Network June 1996 - July 1998
Skills
Financial Analysis, Finance, Client Relations, Accounts Receivable, Financial Accounting, Strategic Planning, Budgets, Call Center..., Forecasting, Pricing, Administration, Management, Project Management, Microsoft Office, Outlook, Microsoft Excel, QuickBooks, PowerPoint, Marketing, Networking, Customer Service, Leadership, Sales, Process Improvement, Training, Team Leadership, Analysis
Education
University of North Florida - College of Business Administration 2003 — 2005
MBA, General Business
Kent State University 1992 — 1996
REI Consulting Group November 2012 - Present
RightWay Electrical Contractors, Inc. October 2012 - Present
Convergys January 2003 - February 2009
Homeside Lending Inc June 2001 - December 2002
Hillshire Brands August 1998 - June 2001
The Albertson Network June 1996 - July 1998
Skills
Financial Analysis, Finance, Client Relations, Accounts Receivable, Financial Accounting, Strategic Planning, Budgets, Call Center..., Forecasting, Pricing, Administration, Management, Project Management, Microsoft Office, Outlook, Microsoft Excel, QuickBooks, PowerPoint, Marketing, Networking, Customer Service, Leadership, Sales, Process Improvement, Training, Team Leadership, Analysis
Education
University of North Florida - College of Business Administration 2003 — 2005
MBA, General Business
Kent State University 1992 — 1996
Robert Stanski's Convergys Experience 2001 - 2005
Job Programmer Analyst IV at Blue Cross of NE PA
Industry Information Technology and Services
Experience
Blue Cross of NE PA Sr Programmer AnalystCommonwealth Telephone Enterprises, Inc. / Frontier Communications1987 - 2007
Convergys 2001 - 2005
Skills
COBOL, Business Analysis
Education
King's College 1984 — 1988
Blue Cross of NE PA Sr Programmer AnalystCommonwealth Telephone Enterprises, Inc. / Frontier Communications1987 - 2007
Convergys 2001 - 2005
Skills
COBOL, Business Analysis
Education
King's College 1984 — 1988
Vaidhianathan(Nathan A's Convergys Experience July 2001 - May 2012
Job Consultant, Technical at NetCracker
Industry Telecommunications
Experience
NetCracker May 2012 - Present
Convergys July 2001 - May 2012
Convergys 2001 - 2007
EDS 1999 - 2001
Mastech 1997 - 1999
Infosys 1994 - 1997
Skills
Requirements Analysis, Open Source Software, PMP, Unix, PL/SQL, Business Analysis, Telecommunications..., Integration, Service Delivery, Software Project..., Telecommunications, SDLC, Vendor Management, Billing Systems, Solution Architecture
Education
Bapuji Institute of Engineering and Technology 1990 — 1994
Kuvempu Vishwavidyanilaya 1990 — 1994
NetCracker May 2012 - Present
Convergys July 2001 - May 2012
Convergys 2001 - 2007
EDS 1999 - 2001
Mastech 1997 - 1999
Infosys 1994 - 1997
Skills
Requirements Analysis, Open Source Software, PMP, Unix, PL/SQL, Business Analysis, Telecommunications..., Integration, Service Delivery, Software Project..., Telecommunications, SDLC, Vendor Management, Billing Systems, Solution Architecture
Education
Bapuji Institute of Engineering and Technology 1990 — 1994
Kuvempu Vishwavidyanilaya 1990 — 1994
Andy Zunic's Convergys Experience January 2006 - August 2007
Job Finance Director, Primary Care Products
Industry Medical Devices
Experience
McKesson November 2013 - Present
PSS 2007 - Present
Convergys January 2006 - August 2007
PSS October 2003 - January 2006
The Home Depot 2000 - 2003
Skills
Forecasting, Financial Analysis, Financial Modeling, Accounting, Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Operations Management, Finance, Strategic Planning, Budgets, Mergers, P, Pricing, Strategic Financial..., Mergers & Acquisitions, P&L
Education
Kennesaw State University - Michael J. Coles College of Business 1997 — 2000
MBA, Finance
The University of Georgia 1989 — 1994
BSED, Education
McKesson November 2013 - Present
PSS 2007 - Present
Convergys January 2006 - August 2007
PSS October 2003 - January 2006
The Home Depot 2000 - 2003
Skills
Forecasting, Financial Analysis, Financial Modeling, Accounting, Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Operations Management, Finance, Strategic Planning, Budgets, Mergers, P, Pricing, Strategic Financial..., Mergers & Acquisitions, P&L
Education
Kennesaw State University - Michael J. Coles College of Business 1997 — 2000
MBA, Finance
The University of Georgia 1989 — 1994
BSED, Education
Mark Skena's Convergys Experience 1997 - 1997
Job Senior Database Administrator at Ellucian
Industry Information Technology and Services
Experience
Ellucian February 2012 - Present
SunGard Higher Education June 2006 - February 2012
SungardCollegis Inc. 2004 - 2006
Collegis, Inc. April 2000 - 2004
Sungard HTE 1999 - 2000
Harwood Technical Enterprises, Inc (HTE) 1997 - 1999
Convergys 1997 - 1997
Matrixx Marketing 1997 - 1997
Software Support, Inc. 1995 - 1997
Skills
Databases, SQL, Oracle, PL/SQL, RMAN, Solaris, Oracle Application..., OLTP, Database Design, Performance Tuning, Data Warehousing, ETL, Disaster Recovery, Database Administration, Business Analysis, Integration, Windows Server
Education
University of Central Florida 1994 — 1999
BS, Electrical Engineering
Keller Graduate School of Management of DeVry University
Ellucian February 2012 - Present
SunGard Higher Education June 2006 - February 2012
SungardCollegis Inc. 2004 - 2006
Collegis, Inc. April 2000 - 2004
Sungard HTE 1999 - 2000
Harwood Technical Enterprises, Inc (HTE) 1997 - 1999
Convergys 1997 - 1997
Matrixx Marketing 1997 - 1997
Software Support, Inc. 1995 - 1997
Skills
Databases, SQL, Oracle, PL/SQL, RMAN, Solaris, Oracle Application..., OLTP, Database Design, Performance Tuning, Data Warehousing, ETL, Disaster Recovery, Database Administration, Business Analysis, Integration, Windows Server
Education
University of Central Florida 1994 — 1999
BS, Electrical Engineering
Keller Graduate School of Management of DeVry University
Rachel Hockemeyer's Convergys Experience 1997 - 2005
Job 6th grade Language Arts teacher at Belvidere Community Unit School District #100
Industry Primary/Secondary Education
Experience
Belvidere Community Unit School District #100 June 2011 - Present
Harvard Junior High August 2008 - June 2011
Convergys 1997 - 2005
Education
Knox College
Bachelor of Arts (B.A.), Spanish Language and Literature
Belvidere Community Unit School District #100 June 2011 - Present
Harvard Junior High August 2008 - June 2011
Convergys 1997 - 2005
Education
Knox College
Bachelor of Arts (B.A.), Spanish Language and Literature
Jason Kleinberg's Convergys Experience November 2003 - July 2005
Job FullStack Web Analyst at Mobiquity, Inc.
Industry Computer Software
Experience
Mobiquity, Inc. February 2014 - Present
Alachua County BOCC, Florida February 2013 - February 2014
Van Gogh Imports July 2005 - February 2013
Convergys November 2003 - July 2005
Aegis Technologies June 2001 - September 2003
UCF College of Engineering and Computer Science April 2000 - July 2000
For Your Entertainment June 1999 - February 2000
UCF Math Lab August 1998 - May 1999
Lake Sumter Community College May 1997 - August 1998
Skills
JavaScript, Node.js, Bootstrap, AngularJS, SASS, Backbone.js, HTML, Web Development, CSS, PHP, Active Directory, Microsoft SQL Server, OS X, Windows Server, Network Administration, C#, Java, Networking, System Administration, Adobe Creative Suite, Microsoft Office, VMware, Linux, Google Docs, Databases, jQuery, Windows, Mac OS X Server, iOS, Android, Blackberry, DNS, DHCP, Virtualization, Group Policy, SSH, Object-oriented..., Ubuntu, LibreOffice, SharePoint, MongoDB, PostgreSQL, MySQL
Education
University of Central Florida 1998 — 2006
BS, Computer Engineering (incomplete)
Lake-Sumter Community College 1996 — 1998
Associates of Arts
Mobiquity, Inc. February 2014 - Present
Alachua County BOCC, Florida February 2013 - February 2014
Van Gogh Imports July 2005 - February 2013
Convergys November 2003 - July 2005
Aegis Technologies June 2001 - September 2003
UCF College of Engineering and Computer Science April 2000 - July 2000
For Your Entertainment June 1999 - February 2000
UCF Math Lab August 1998 - May 1999
Lake Sumter Community College May 1997 - August 1998
Skills
JavaScript, Node.js, Bootstrap, AngularJS, SASS, Backbone.js, HTML, Web Development, CSS, PHP, Active Directory, Microsoft SQL Server, OS X, Windows Server, Network Administration, C#, Java, Networking, System Administration, Adobe Creative Suite, Microsoft Office, VMware, Linux, Google Docs, Databases, jQuery, Windows, Mac OS X Server, iOS, Android, Blackberry, DNS, DHCP, Virtualization, Group Policy, SSH, Object-oriented..., Ubuntu, LibreOffice, SharePoint, MongoDB, PostgreSQL, MySQL
Education
University of Central Florida 1998 — 2006
BS, Computer Engineering (incomplete)
Lake-Sumter Community College 1996 — 1998
Associates of Arts
Denis Neelamkavil's Convergys Experience March 2004 - March 2008
Job Sr. Consultant
Industry Computer Software
Experience
Microtek Systems Inc March 2008 - Present
Convergys March 2004 - March 2008
HCL Technologies March 2001 - March 2004
Harita Infoserve Limited June 2000 - March 2001
NIIT February 1999 - June 2000
Skills
Telecommunications, SDLC, PL/SQL, Solution Architecture, Requirements Analysis, Oracle, Unix, Weblogic, SOA, Software Project..., Leadership, Unix Shell Scripting, Telecommunications..., Java Enterprise Edition, Web Services, Pre-sales, Struts, PMP, SQL, Data Warehousing, Databases, Enterprise Architecture
Education
University of Madras 1998 — 2001
MCA, Masters in Computer Applications
Loyola College 1996 — 1997
PGDCA, Computer Application
University of Calicut 1993 — 1996
BS, Physics Mathematics Chemistry
Kendriya Vidyalaya 1991 — 1993
12th Grade, Higher Secondary
Loyola High School 1980 — 1990
10th Grade, Seccondary School
Microtek Systems Inc March 2008 - Present
Convergys March 2004 - March 2008
HCL Technologies March 2001 - March 2004
Harita Infoserve Limited June 2000 - March 2001
NIIT February 1999 - June 2000
Skills
Telecommunications, SDLC, PL/SQL, Solution Architecture, Requirements Analysis, Oracle, Unix, Weblogic, SOA, Software Project..., Leadership, Unix Shell Scripting, Telecommunications..., Java Enterprise Edition, Web Services, Pre-sales, Struts, PMP, SQL, Data Warehousing, Databases, Enterprise Architecture
Education
University of Madras 1998 — 2001
MCA, Masters in Computer Applications
Loyola College 1996 — 1997
PGDCA, Computer Application
University of Calicut 1993 — 1996
BS, Physics Mathematics Chemistry
Kendriya Vidyalaya 1991 — 1993
12th Grade, Higher Secondary
Loyola High School 1980 — 1990
10th Grade, Seccondary School
Jahshua Edwards's Convergys Experience June 2008 - March 2009
Job Regional Manager
Industry Public Relations and Communications
Experience
The Local Pages February 2014 - Present
Emerald Pointe / Cliff View Senior Living Communities January 2009 - June 2011
Convergys June 2008 - March 2009
Skills
Customer Service, Call Centers, Microsoft Office, Microsoft Excel, Customer Satisfaction, Social Media, Microsoft Word, PowerPoint, Team Leadership, Public Relations, Management, Team Management, Recruiting, Training, Sales, Sales Management, Marketing, Marketing Strategy, Strategic Planning
Education
Lane Community College 1972 — 1974
The Local Pages February 2014 - Present
Emerald Pointe / Cliff View Senior Living Communities January 2009 - June 2011
Convergys June 2008 - March 2009
Skills
Customer Service, Call Centers, Microsoft Office, Microsoft Excel, Customer Satisfaction, Social Media, Microsoft Word, PowerPoint, Team Leadership, Public Relations, Management, Team Management, Recruiting, Training, Sales, Sales Management, Marketing, Marketing Strategy, Strategic Planning
Education
Lane Community College 1972 — 1974
Debbie Brezna's Convergys Experience January 2004 - December 2008
Job Administrative Assistant at Catholic Social Services
Industry Information Technology and Services
Experience
Catholic Social Services January 2013 - Present
C3i April 2012 - December 2012
Odyssey Fitness November 2010 - April 2012
Fidelity National Information Services January 2009 - December 2010
Fidelity Information Services 2009 - 2010
Convergys January 2004 - December 2008
Alltel Wireless 1995 - 2004
Alltel Information Services April 1995 - December 2003
ALLTEL 1995 - 1998
Mellon 1992 - 1994
Skills
Mainframe, Requirements Analysis, Process Improvement, Team Leadership, Change Management, Telecommunications, Program Management, Team Building, Business Analysis, Unix, JCL, ACR, Disaster Recovery, IT Audit, AS400 system, Cellular Communications, Training, Production Support, Collections, Customer Service, Office Administration, Vendor Management, Software Documentation, Microsoft Office, Wireless, Testing, Access, IBM iSeries
Education
King's College 1989 — 1995
BS, Business Administration and Management, General
Cumberland Valley High School
Catholic Social Services January 2013 - Present
C3i April 2012 - December 2012
Odyssey Fitness November 2010 - April 2012
Fidelity National Information Services January 2009 - December 2010
Fidelity Information Services 2009 - 2010
Convergys January 2004 - December 2008
Alltel Wireless 1995 - 2004
Alltel Information Services April 1995 - December 2003
ALLTEL 1995 - 1998
Mellon 1992 - 1994
Skills
Mainframe, Requirements Analysis, Process Improvement, Team Leadership, Change Management, Telecommunications, Program Management, Team Building, Business Analysis, Unix, JCL, ACR, Disaster Recovery, IT Audit, AS400 system, Cellular Communications, Training, Production Support, Collections, Customer Service, Office Administration, Vendor Management, Software Documentation, Microsoft Office, Wireless, Testing, Access, IBM iSeries
Education
King's College 1989 — 1995
BS, Business Administration and Management, General
Cumberland Valley High School
Barb Mangan's Convergys Experience 1995 - 2006
Job Programmer Analyst IV at Blue Cross of Northeastern PA
Industry Hospital & Health Care
Experience
Blue Cross of Northeastern PA Programmer AnalystCommonwealth Telephone Company1995 - 2007
Convergys 1995 - 2006
Education
King's College 1979 — 1980
Allentown High School 1963 — 1966
Blue Cross of Northeastern PA Programmer AnalystCommonwealth Telephone Company1995 - 2007
Convergys 1995 - 2006
Education
King's College 1979 — 1980
Allentown High School 1963 — 1966
Jacob Pruett's Convergys Experience December 2010 - Present
Job Customer Account Executive
Industry Insurance
Experience
Convergys December 2010 - Present
Family Heritage October 2008 - September 2012
Family Heritage Life Insurance Company January 2008 - December 2010
Landmark Education 2004 - 2009
Physicians Mutual 2008 - 2008
Ford Motor ESP, Ruidoso Ford 1999 - 2006
Skills
Coaching, Sales, Customer Service, Critical Illness, Medicare, Cold Calling, Training, Selling, Leadership, Selling Skills, Customer Satisfaction, Sales Process, Conflict Resolution, Employee Training, Team Building, Marketing, Sales Presentations
Education
Landmark Education 2002 — 2006
Seminars, Curriculum for Living, Communication Courses
West Virginia University 1971 — 1974
Engineering and Psychology
Landmark Education
Convergys December 2010 - Present
Family Heritage October 2008 - September 2012
Family Heritage Life Insurance Company January 2008 - December 2010
Landmark Education 2004 - 2009
Physicians Mutual 2008 - 2008
Ford Motor ESP, Ruidoso Ford 1999 - 2006
Skills
Coaching, Sales, Customer Service, Critical Illness, Medicare, Cold Calling, Training, Selling, Leadership, Selling Skills, Customer Satisfaction, Sales Process, Conflict Resolution, Employee Training, Team Building, Marketing, Sales Presentations
Education
Landmark Education 2002 — 2006
Seminars, Curriculum for Living, Communication Courses
West Virginia University 1971 — 1974
Engineering and Psychology
Landmark Education
Della Tipler's Convergys Experience 1988 - 1999
Job Administrative Assistant at ThedaCare
Industry Executive Office
Experience
ThedaCare Administrative Assistant - EH&PSAppleton PapersSeptember 2009 - September 2012
Oshkosh B'Gosh August 2006 - September 2009
Volunteer Center of East Central Wisconsin November 2004 - August 2006
Thrivent Financial for Lutherans January 1999 - November 2004
Convergys 1988 - 1999
Skills
Event Planning, Non-profits, Fundraising, Public Speaking, Event Management, Volunteer Management, Microsoft Office, Customer Service, Marketing Communications, Public Relations, Research, Social Media, Newsletters, Community Outreach, Strategic Planning, Recruiting, Leadership Development, Concur, Non-profit Volunteer
Education
Lakeland College 2004 — 2008
BA, Business and Marketing
IBA City College of Cosmetology 1979 — 1980
Licentiate degree, Cosmetology/Cosmetologist, General
Menasha High 1977 — 1979
ThedaCare Administrative Assistant - EH&PSAppleton PapersSeptember 2009 - September 2012
Oshkosh B'Gosh August 2006 - September 2009
Volunteer Center of East Central Wisconsin November 2004 - August 2006
Thrivent Financial for Lutherans January 1999 - November 2004
Convergys 1988 - 1999
Skills
Event Planning, Non-profits, Fundraising, Public Speaking, Event Management, Volunteer Management, Microsoft Office, Customer Service, Marketing Communications, Public Relations, Research, Social Media, Newsletters, Community Outreach, Strategic Planning, Recruiting, Leadership Development, Concur, Non-profit Volunteer
Education
Lakeland College 2004 — 2008
BA, Business and Marketing
IBA City College of Cosmetology 1979 — 1980
Licentiate degree, Cosmetology/Cosmetologist, General
Menasha High 1977 — 1979
Kathy Bayer's Convergys Experience April 1995 - August 2011
Job Retired/PartTime Merchandiser with Acosta Marketing & Sales
Industry Consumer Goods
Experience
Acosta Sales & Marketing October 2011 - Present
Convergys April 1995 - August 2011
Convergys April 1996 - July 2011
Skills
Call Center, BPO, Vendor Management, Team Management, RFP, Call Centers, Management, Leadership, Sales, Account Management, Time Management, CRM, Customer Satisfaction, Social Networking, Customer Service, Team Building
Education
Kent State University
BBA, Marketing
Acosta Sales & Marketing October 2011 - Present
Convergys April 1995 - August 2011
Convergys April 1996 - July 2011
Skills
Call Center, BPO, Vendor Management, Team Management, RFP, Call Centers, Management, Leadership, Sales, Account Management, Time Management, CRM, Customer Satisfaction, Social Networking, Customer Service, Team Building
Education
Kent State University
BBA, Marketing
Joseph Pugh's Convergys Experience January 2003 - November 2008
Job Senior Data Analyst
Industry Computer Software
Experience
Commonwealth Health Clinically Integrated Network, LLC Quality Health Alliance September 2015 - Present
Wilkes-Barre General Hospital an affiliate of Commonwealth Health February 2014 - September 2015
Travelocity September 2012 - November 2014
Fidelity National Information Services December 2008 - June 2012
Convergys January 2003 - November 2008
Alltel Information Services February 1998 - December 2003
MetLife June 1995 - February 1998
Mercy Hospital January 1991 - May 1995
Skills
COBOL, JCL, SDLC, C, SQL, Unix, Requirements Analysis, Integration, MVS, Mainframe, Disaster Recovery, XML, DB2, TSO, Vendor Management, Visio, Microsoft SQL Server, Oracle SQL, Software Development, Systems Analysis, IT Management, System Administration, Software Documentation, Troubleshooting, Software Project..., Databases, Program Management
Education
King's College 1991 — 1995
BS, Computer and Information Systems
Commonwealth Health Clinically Integrated Network, LLC Quality Health Alliance September 2015 - Present
Wilkes-Barre General Hospital an affiliate of Commonwealth Health February 2014 - September 2015
Travelocity September 2012 - November 2014
Fidelity National Information Services December 2008 - June 2012
Convergys January 2003 - November 2008
Alltel Information Services February 1998 - December 2003
MetLife June 1995 - February 1998
Mercy Hospital January 1991 - May 1995
Skills
COBOL, JCL, SDLC, C, SQL, Unix, Requirements Analysis, Integration, MVS, Mainframe, Disaster Recovery, XML, DB2, TSO, Vendor Management, Visio, Microsoft SQL Server, Oracle SQL, Software Development, Systems Analysis, IT Management, System Administration, Software Documentation, Troubleshooting, Software Project..., Databases, Program Management
Education
King's College 1991 — 1995
BS, Computer and Information Systems
Robert Lunny's Convergys Experience 1993 - 2002
Job VP Group Claims and Contact Servies
Industry Insurance
Experience
GWL January 2006 - Present
Great-West Life 2006 - Present
Convergys 1993 - 2002
Skills
Sales Operations, Strategic Planning, Account Management, Business Services, Project Management, Customer Experience, CRM, Call Center, Leadership, Continuous Improvement, Customer Service, Performance Management, Team Building, Process Improvement, Vendor Management, Change Management, Business Analysis, Business Process..., Analysis, Call Centers, Employee Benefits
Education
Lakehead University 1987 — 1990
Commerce, Personnel Industrial Relations
GWL January 2006 - Present
Great-West Life 2006 - Present
Convergys 1993 - 2002
Skills
Sales Operations, Strategic Planning, Account Management, Business Services, Project Management, Customer Experience, CRM, Call Center, Leadership, Continuous Improvement, Customer Service, Performance Management, Team Building, Process Improvement, Vendor Management, Change Management, Business Analysis, Business Process..., Analysis, Call Centers, Employee Benefits
Education
Lakehead University 1987 — 1990
Commerce, Personnel Industrial Relations
Synica Jones's Convergys Experience June 2006 - May 2014
Job Pantry Cook / P. F. Chang
Industry Food Production
Experience
P F Chang April 2014 - Present
Convergys June 2006 - May 2014
The Libertine January 2014 - February 2014
Scott Cooper & Associates 2005 - November 2006
Belleville Sanitation Department 2006 - 2006
Skills
Payroll, Leave of Absence..., Interview Skills, Recruiting, Training Delivery, Operations Management, Customer Satisfaction
Education
Le Cordon Bleu College of Culinary Arts-Austin 2013 — 2014
Culinary Arts/Chef Training
Roosevelt University 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kentucky State University 1999 — 2003
Bachelor's degree, Computer Science
P F Chang April 2014 - Present
Convergys June 2006 - May 2014
The Libertine January 2014 - February 2014
Scott Cooper & Associates 2005 - November 2006
Belleville Sanitation Department 2006 - 2006
Skills
Payroll, Leave of Absence..., Interview Skills, Recruiting, Training Delivery, Operations Management, Customer Satisfaction
Education
Le Cordon Bleu College of Culinary Arts-Austin 2013 — 2014
Culinary Arts/Chef Training
Roosevelt University 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kentucky State University 1999 — 2003
Bachelor's degree, Computer Science
Noreen Fox's Convergys Experience 2004 - September 2009
Job Vice President at Lender Processing Services, Inc. (LPS)
Industry Financial Services
Experience
Lender Processing Services, Inc. (LPS) October 2011 - Present
LPS Field Services, Inc. 2010 - February 2012
Convergys 2004 - September 2009
Convergys 2009 - 2009
Convergys 2002 - 2004
Aetna 1995 - 2001
Aetna 1996 - 1999
Aetna 1992 - 1996
Aetna 1989 - 1992
Cecilian Academy 1975 - 1989
Skills
Performance Consulting, Instructional Design, Project Management, Resource Management, Fiscal Policy, Software Documentation, Management Consulting, E-Learning, Learning Management, Training Delivery, Call Center, Vendor Management, Talent Management, Performance Management, Needs Analysis
Education
La Salle University
MBA, Finance
Lender Processing Services, Inc. (LPS) October 2011 - Present
LPS Field Services, Inc. 2010 - February 2012
Convergys 2004 - September 2009
Convergys 2009 - 2009
Convergys 2002 - 2004
Aetna 1995 - 2001
Aetna 1996 - 1999
Aetna 1992 - 1996
Aetna 1989 - 1992
Cecilian Academy 1975 - 1989
Skills
Performance Consulting, Instructional Design, Project Management, Resource Management, Fiscal Policy, Software Documentation, Management Consulting, E-Learning, Learning Management, Training Delivery, Call Center, Vendor Management, Talent Management, Performance Management, Needs Analysis
Education
La Salle University
MBA, Finance
Bettie Donner's Convergys Experience October 2010 - December 2010
Job Corporate IT Recruiter at Pomeroy
Industry Staffing and Recruiting
Experience
Convergys October 2010 - December 2010
Academy of Medicine Staffing May 2005 - September 2009
Avon 2002 - 2005
DNA Diagnostics June 2003 - March 2004
Team Enterprises, Inc January 2001 - October 2001
Ulbrich of California January 1999 - January 2001
Openfirst, EPS 1998 - 1999
EPS January 1997 - January 1998
Moore Response Marketing Services/Moore Business Forms 1995 - 1998
Moore Response Marketing 1992 - 1995
Skills
Recruiting, Temporary Placement, Human Resources, Performance Management, Sales, Customer Service, Negotiation, Management, Call Center, Consulting, Marketing, Microsoft Office, Contract Management, Career Development, Business Planning, Market Planning, Forecasting, Time Management, Direct Marketing, Onboarding, Lead Generation, Applicant Tracking..., Training, Sourcing, Screening, Project Management, Interviews, Technical Recruiting, Permanent Placement, IT Recruitment, Contract Recruitment, Executive Search, CRM, Temporary Staffing, Staff Augmentation, Talent Management, Talent Acquisition, Call Centers, Social Networking, Customer Retention, Business Development, Hiring, Staffing Services, Leadership, Internet Recruiting, Vendor Management, Cold Calling, New Hire Orientations, Coaching, Team Building
Education
Lakeland College 1993 — 1995
BA, Business Administration
Southern State Community College 1989 — 1991
AA, Business
Convergys October 2010 - December 2010
Academy of Medicine Staffing May 2005 - September 2009
Avon 2002 - 2005
DNA Diagnostics June 2003 - March 2004
Team Enterprises, Inc January 2001 - October 2001
Ulbrich of California January 1999 - January 2001
Openfirst, EPS 1998 - 1999
EPS January 1997 - January 1998
Moore Response Marketing Services/Moore Business Forms 1995 - 1998
Moore Response Marketing 1992 - 1995
Skills
Recruiting, Temporary Placement, Human Resources, Performance Management, Sales, Customer Service, Negotiation, Management, Call Center, Consulting, Marketing, Microsoft Office, Contract Management, Career Development, Business Planning, Market Planning, Forecasting, Time Management, Direct Marketing, Onboarding, Lead Generation, Applicant Tracking..., Training, Sourcing, Screening, Project Management, Interviews, Technical Recruiting, Permanent Placement, IT Recruitment, Contract Recruitment, Executive Search, CRM, Temporary Staffing, Staff Augmentation, Talent Management, Talent Acquisition, Call Centers, Social Networking, Customer Retention, Business Development, Hiring, Staffing Services, Leadership, Internet Recruiting, Vendor Management, Cold Calling, New Hire Orientations, Coaching, Team Building
Education
Lakeland College 1993 — 1995
BA, Business Administration
Southern State Community College 1989 — 1991
AA, Business
D. Starr Crosswhite's Convergys Experience September 2007 - Present
Job Command Center Associate at Convergys
Industry Law Enforcement
Experience
Convergys September 2007 - Present
Butler County Common Pleas Court March 2002 - Present
Dream Center 2010 - 2012
Skills
Call Center, Management, Avaya, Workforce Management, Process Improvement
Education
Kentucky State University
Convergys September 2007 - Present
Butler County Common Pleas Court March 2002 - Present
Dream Center 2010 - 2012
Skills
Call Center, Management, Avaya, Workforce Management, Process Improvement
Education
Kentucky State University
Ajmer 'AJ' Singh's Convergys Experience July 2003 - March 2005
Job CoFounder/VP of Product Management at Ninja RMM
Industry Information Technology and Services
Experience
NinjaRMM November 2013 - Present
Dell February 2010 - September 2013
FacilitaIT February 2009 - January 2010
Calix July 2008 - December 2008
Orange Business Services June 2005 - December 2007
Convergys July 2003 - March 2005
Hewitt Associates 2005 - 2005
Skills
Product Management, Product Marketing, Product Development, VoIP, Cisco Technologies, Cloud Computing, Virtualization, Switches, Network Administration, Routers, Servers, Disaster Recovery, Networking, Network Security, Managed Services, SaaS, Ethernet, Troubleshooting, VMware, Cisco IOS, Wireless, Microsoft Exchange, Data Center, Windows Server, Operating Systems, Technical Support, Go-to-market Strategy, Professional Services, Enterprise Software, Network Engineering, Network Architecture, Testing, OSPF, Software Documentation, Hardware, Active Directory, Pre-sales, Information Security, Storage, Network Performance..., Avaya IP Telephony, ShoreTel, Cisco Nexus, TCP/IP, Firewalls, IP, Security, Management, Vendor Management
Education
Kurukshetra University 1999 — 2003
Bachelor of Technology, Computer Science
DAV Public School 1988 — 1997
NinjaRMM November 2013 - Present
Dell February 2010 - September 2013
FacilitaIT February 2009 - January 2010
Calix July 2008 - December 2008
Orange Business Services June 2005 - December 2007
Convergys July 2003 - March 2005
Hewitt Associates 2005 - 2005
Skills
Product Management, Product Marketing, Product Development, VoIP, Cisco Technologies, Cloud Computing, Virtualization, Switches, Network Administration, Routers, Servers, Disaster Recovery, Networking, Network Security, Managed Services, SaaS, Ethernet, Troubleshooting, VMware, Cisco IOS, Wireless, Microsoft Exchange, Data Center, Windows Server, Operating Systems, Technical Support, Go-to-market Strategy, Professional Services, Enterprise Software, Network Engineering, Network Architecture, Testing, OSPF, Software Documentation, Hardware, Active Directory, Pre-sales, Information Security, Storage, Network Performance..., Avaya IP Telephony, ShoreTel, Cisco Nexus, TCP/IP, Firewalls, IP, Security, Management, Vendor Management
Education
Kurukshetra University 1999 — 2003
Bachelor of Technology, Computer Science
DAV Public School 1988 — 1997
Ray Pastorelli's Convergys Experience 2004 - 2005
Job IT Manager at Verizon Wireless
Industry Wireless
Experience
Verizon Wireless January 2009 - Present
Alltel 2005 - 2009
Convergys 2004 - 2005
Alltel 1991 - 2004
CTEC 1982 - 1991
Education
King's College
B.S., Computers and Information Systems
Verizon Wireless January 2009 - Present
Alltel 2005 - 2009
Convergys 2004 - 2005
Alltel 1991 - 2004
CTEC 1982 - 1991
Education
King's College
B.S., Computers and Information Systems
Shamyla Lando's Convergys Experience December 2013 - Present
Job Director IT at Medtronic
Industry Information Technology and Services
Experience
Medtronic August 2015 - Present
Convergys December 2013 - Present
Convergys April 2012 - Present
Intervoice/Convergys July 2011 - Present
Sprint/Embarq/Centurylink January 2005 - January 2011
Sprint/Embarq 2001 - 2005
Skills
Financial Analysis, Telcommunications, Operations Management, Hosted Services, Telecom Infrastructure, Collocation, Vendor Management, Contract Negotiation, Program Management, Process Improvement, Maintenance Management, Change Management, Hosting, IVR, Applications Delivery, Network Monitoring Tools, SharePoint, SharePoint Designer, Matrix Management, Team Leadership, Teamwork, Cross-functional Team..., Telecommunications, Co-location, Managed Hosting, Managed Services, VoIP, Troubleshooting, Cisco Technologies, Management, Business Process, MPLS, Team Management, Project Management, Customer Experience, ITIL, IT Operations, Call Centers, Training, Networking, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Business Administration (M.B.A.), Information Technology
University of Central Florida 1999 — 2001
B.S, Information Systems
Medtronic August 2015 - Present
Convergys December 2013 - Present
Convergys April 2012 - Present
Intervoice/Convergys July 2011 - Present
Sprint/Embarq/Centurylink January 2005 - January 2011
Sprint/Embarq 2001 - 2005
Skills
Financial Analysis, Telcommunications, Operations Management, Hosted Services, Telecom Infrastructure, Collocation, Vendor Management, Contract Negotiation, Program Management, Process Improvement, Maintenance Management, Change Management, Hosting, IVR, Applications Delivery, Network Monitoring Tools, SharePoint, SharePoint Designer, Matrix Management, Team Leadership, Teamwork, Cross-functional Team..., Telecommunications, Co-location, Managed Hosting, Managed Services, VoIP, Troubleshooting, Cisco Technologies, Management, Business Process, MPLS, Team Management, Project Management, Customer Experience, ITIL, IT Operations, Call Centers, Training, Networking, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Business Administration (M.B.A.), Information Technology
University of Central Florida 1999 — 2001
B.S, Information Systems
Steven Condo's Convergys Experience September 2006 - Present
Job Sr. Analyst, Systems at Convergys
Industry Information Technology and Services
Experience
Convergys September 2006 - Present
Convergys/Alltel/Systematics - Contract to CTCo September 1983 - September 2006
Skills
CICS, Software Documentation, Xpediter, Disaster Recovery, Requirements Analysis, Business Requirements, Visio, Testing, VSAM, SDLC, TSO, Software Project..., SQL, RPG, DB2, COBOL, Fileaid, IBM Mainframe
Education
King's College 1979 — 1983
BS, Computers and Information Systems
Convergys September 2006 - Present
Convergys/Alltel/Systematics - Contract to CTCo September 1983 - September 2006
Skills
CICS, Software Documentation, Xpediter, Disaster Recovery, Requirements Analysis, Business Requirements, Visio, Testing, VSAM, SDLC, TSO, Software Project..., SQL, RPG, DB2, COBOL, Fileaid, IBM Mainframe
Education
King's College 1979 — 1983
BS, Computers and Information Systems
Sandeep Boregowda's Convergys Experience March 2005 - October 2005
Job TEM Consultant at Tangoe Inc
Industry Computer Software
Experience
Tangoe March 2012 - Present
Symphony Teleca July 2011 - February 2012
Symphony Services October 2005 - July 2011
Convergys March 2005 - October 2005
Skills
Requirements Analysis, SOA, Oracle, PL/SQL, SQL, SDLC, Web Services, Core Java, Consulting, Microsoft SQL Server, JSP, Java, SSRS, Unix Shell Scripting, Hibernate, SSIS, JBoss Application Server, ETL, Project Management, Client Co-ordination
Education
Adichunchangiri Institute of technology 1999 — 2003
Bachelor in Engineering, Electronics and Communication
Sharda Vilas 1996 — 1998
Pre-University, PCMB
Kendriya Vidyalaya 1985 — 1996
10, CBSE
Tangoe March 2012 - Present
Symphony Teleca July 2011 - February 2012
Symphony Services October 2005 - July 2011
Convergys March 2005 - October 2005
Skills
Requirements Analysis, SOA, Oracle, PL/SQL, SQL, SDLC, Web Services, Core Java, Consulting, Microsoft SQL Server, JSP, Java, SSRS, Unix Shell Scripting, Hibernate, SSIS, JBoss Application Server, ETL, Project Management, Client Co-ordination
Education
Adichunchangiri Institute of technology 1999 — 2003
Bachelor in Engineering, Electronics and Communication
Sharda Vilas 1996 — 1998
Pre-University, PCMB
Kendriya Vidyalaya 1985 — 1996
10, CBSE
Vandana Singhal CSM's Convergys Experience September 2001 - October 2005
Job Business Analyst at Aetna
Industry Information Technology and Services
Experience
Aetna January 2011 - Present
ADP May 2010 - January 2011
Medco November 2009 - March 2010
Wipro BPO October 2005 - November 2007
Convergys September 2001 - October 2005
Skills
Visio, Business Analysis, Software Documentation, Business Process, User Acceptance Testing, SQL, Testing, Project Management, Analysis, Team Building, User Interface Design, Functional...
Education
CCSU 2014 — 2015
Master's Degree
Kurukshetra University 1998 — 2001
Bachelor's, Commerce
Aetna January 2011 - Present
ADP May 2010 - January 2011
Medco November 2009 - March 2010
Wipro BPO October 2005 - November 2007
Convergys September 2001 - October 2005
Skills
Visio, Business Analysis, Software Documentation, Business Process, User Acceptance Testing, SQL, Testing, Project Management, Analysis, Team Building, User Interface Design, Functional...
Education
CCSU 2014 — 2015
Master's Degree
Kurukshetra University 1998 — 2001
Bachelor's, Commerce
Maria Reszetucha's Convergys Experience April 2004 - July 2009
Job Experienced Executive Administrative Assistant
Industry Information Services
Experience
Convergys April 2004 - July 2009
Convergys June 2002 - April 2004
Convergys January 1996 - May 2002
Convergys January 1990 - December 1995
Ford Motor Company December 1984 - December 1989
Skills
Business Analysis, Vendor Management, SDLC, Process Improvement, Telecommunications, Project Management, PeopleSoft, Management, Analysis, System Administration, MS Project, Databases, Leadership, Visio, Requirements Analysis
Education
Kingsborough Community College 1967 — 1969
Associate in Applied Science, Business Administration and Secretarial Science
Convergys April 2004 - July 2009
Convergys June 2002 - April 2004
Convergys January 1996 - May 2002
Convergys January 1990 - December 1995
Ford Motor Company December 1984 - December 1989
Skills
Business Analysis, Vendor Management, SDLC, Process Improvement, Telecommunications, Project Management, PeopleSoft, Management, Analysis, System Administration, MS Project, Databases, Leadership, Visio, Requirements Analysis
Education
Kingsborough Community College 1967 — 1969
Associate in Applied Science, Business Administration and Secretarial Science
Sanjay Gera's Convergys Experience July 2007 - September 2009
Job SAP HCM / SuccessFactors Practice Manager
Industry Information Technology and Services
Experience
NGA Human Resources November 2013 - Present
Sanofi April 2011 - November 2013
AspireHR, Inc. November 2010 - March 2011
AspireHR, Inc. June 2010 - March 2011
Sanofi October 2009 - May 2010
Convergys July 2007 - September 2009
Altria March 2002 - June 2007
Pegasus Consulting Group November 1998 - February 2002
Nucleus Software Exports Limited July 1994 - February 1998
Skills
SAP HR, SAP, Business Analysis, Human Resources, Deferred Compensation, Solution Architecture, Requirements Gathering, ERP, Testing, SAP Implementation, SAP R/3, Business Process, ABAP, HRIS, SAP Portal, SAP ERP, Process Improvement
Education
University of Allahabad 1991 — 1993
Master of Science (M.Sc), Computer Science
Kurukshetra University 1988 — 1991
Bachelor of Science (BSc), Electronics
NGA Human Resources November 2013 - Present
Sanofi April 2011 - November 2013
AspireHR, Inc. November 2010 - March 2011
AspireHR, Inc. June 2010 - March 2011
Sanofi October 2009 - May 2010
Convergys July 2007 - September 2009
Altria March 2002 - June 2007
Pegasus Consulting Group November 1998 - February 2002
Nucleus Software Exports Limited July 1994 - February 1998
Skills
SAP HR, SAP, Business Analysis, Human Resources, Deferred Compensation, Solution Architecture, Requirements Gathering, ERP, Testing, SAP Implementation, SAP R/3, Business Process, ABAP, HRIS, SAP Portal, SAP ERP, Process Improvement
Education
University of Allahabad 1991 — 1993
Master of Science (M.Sc), Computer Science
Kurukshetra University 1988 — 1991
Bachelor of Science (BSc), Electronics
Sherri Fluellen's Convergys Experience July 2007 - August 2011
Job at
Industry Hospital & Health Care
Experience
Wellness Pointe January 2014 - Present
American HomePatient August 2011 - November 2013
Convergys July 2007 - August 2011
Skills
Sales Management, Market Analysis, Marketing Communications
Education
Kilgore College
Wellness Pointe January 2014 - Present
American HomePatient August 2011 - November 2013
Convergys July 2007 - August 2011
Skills
Sales Management, Market Analysis, Marketing Communications
Education
Kilgore College
Malisa Watlington's Convergys Experience June 2010 - November 2010
Job Certified Nursing Assistant at Senior Bridge
Industry Hospital & Health Care
Experience
Senior Bridge November 2011 - Present
HANG ON MINISTRY 2009 - Present
iQor June 2011 - November 2012
Aerotek November 2010 - January 2011
Convergys June 2010 - November 2010
Presbyterian Hospitalth April 2009 - May 2010
University of Chapel Hill Hospital/ Favorite Staffing/God Speed Nursing June 2002 - May 2009
Randolph Memorial Hospital June 2001 - June 2002
Wesley Long Nursing Center September 1998 - November 2001
Skills
Healthcare, Project Management, Troubleshooting, Management, Hospitals, Nursing, Customer Service, Medical Terminology, Healthcare Management, Cpr Certified, Software Documentation, Clinical Research, Pediatrics, ICD-9, Microsoft Word, Administrative..., Bookkeeping, Community Outreach, E-Learning, Inspection, Internet, Invoicing, Leadership, Microsoft Office, Negotiation, Non-profits, Outsourcing, Oncology, PowerPoint, Quality Assurance, Teachers, Creative Writing, Mac OS X, Team Building, HIPAA, Medical Records, Human Resources, Call Centers, Teamwork
Education
Keller Management Graduate School of Devry University 2008 — 2009
Certificate, Health Services Management
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2007 — 2008
Masters of Project Management (MPM), Project Management
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), Psychology
Senior Bridge November 2011 - Present
HANG ON MINISTRY 2009 - Present
iQor June 2011 - November 2012
Aerotek November 2010 - January 2011
Convergys June 2010 - November 2010
Presbyterian Hospitalth April 2009 - May 2010
University of Chapel Hill Hospital/ Favorite Staffing/God Speed Nursing June 2002 - May 2009
Randolph Memorial Hospital June 2001 - June 2002
Wesley Long Nursing Center September 1998 - November 2001
Skills
Healthcare, Project Management, Troubleshooting, Management, Hospitals, Nursing, Customer Service, Medical Terminology, Healthcare Management, Cpr Certified, Software Documentation, Clinical Research, Pediatrics, ICD-9, Microsoft Word, Administrative..., Bookkeeping, Community Outreach, E-Learning, Inspection, Internet, Invoicing, Leadership, Microsoft Office, Negotiation, Non-profits, Outsourcing, Oncology, PowerPoint, Quality Assurance, Teachers, Creative Writing, Mac OS X, Team Building, HIPAA, Medical Records, Human Resources, Call Centers, Teamwork
Education
Keller Management Graduate School of Devry University 2008 — 2009
Certificate, Health Services Management
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2007 — 2008
Masters of Project Management (MPM), Project Management
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), Psychology
Linda Downing's Convergys Experience January 2015 - Present
Job Product Advisor at Convergys
Industry Computer Software
Experience
Convergys January 2015 - Present
Working Solutions 2014 - 2015
Hewlett-Packard January 1995 - December 2010
Digital Equipment Corporation 1983 - 1995
Skills
Storage, High Availability, HP, Storage Area Networks, Data Center, IT Service Management, Virtualization, Cluster, HP-UX, Service Delivery, Cloud Computing, Disaster Recovery, Enterprise Software, Unix, Vendor Management, Service Management, Operating Systems, ITIL, SAN, VMware
Education
ITT Technical Institute
AA, Electronics Technology
Kennesaw State University
none, Computer Science
University of Phoenix (Online)
BS, Business Information Technology
Convergys January 2015 - Present
Working Solutions 2014 - 2015
Hewlett-Packard January 1995 - December 2010
Digital Equipment Corporation 1983 - 1995
Skills
Storage, High Availability, HP, Storage Area Networks, Data Center, IT Service Management, Virtualization, Cluster, HP-UX, Service Delivery, Cloud Computing, Disaster Recovery, Enterprise Software, Unix, Vendor Management, Service Management, Operating Systems, ITIL, SAN, VMware
Education
ITT Technical Institute
AA, Electronics Technology
Kennesaw State University
none, Computer Science
University of Phoenix (Online)
BS, Business Information Technology
Pamela Weight's Convergys Experience July 2012 - Present
Job Customer Service Rep at Convergy's
Industry Consumer Services
Experience
Convergy's July 2012 - Present
Flying J Inc. April 2006 - January 2009
Education
Kilgore College 1993 — 1996
Associates, Computer Science
Convergy's July 2012 - Present
Flying J Inc. April 2006 - January 2009
Education
Kilgore College 1993 — 1996
Associates, Computer Science
Lois Landgraf's Convergys Experience February 1984 - August 2002
Job Instructor at Fox Valley Technical College
Industry Higher Education
Experience
Fox Valley Technical College August 2002 - Present
Convergys February 1984 - August 2002
Skills
Teaching, Adobe Acrobat, Instructional Design, Higher Education, Microsoft Office, College Teaching, Adult Education, Public Speaking, Curriculum Development, E-Learning, Customer Service, Curriculum Design, Distance Learning, Microsoft Excel, PowerPoint, Outlook, Event Planning
Education
Lakeland College 1995 — 2001
BA, Business/Computer Science
Lakeland College
Ba, Business Management, Compuer Science
Fox Valley Technical College August 2002 - Present
Convergys February 1984 - August 2002
Skills
Teaching, Adobe Acrobat, Instructional Design, Higher Education, Microsoft Office, College Teaching, Adult Education, Public Speaking, Curriculum Development, E-Learning, Customer Service, Curriculum Design, Distance Learning, Microsoft Excel, PowerPoint, Outlook, Event Planning
Education
Lakeland College 1995 — 2001
BA, Business/Computer Science
Lakeland College
Ba, Business Management, Compuer Science
Tony Orton's Convergys Experience September 2009 - April 2011
Job Assembler at L3 Communications
Industry Outsourcing/Offshoring
Experience
L-3 Communications April 2011 - Present
Convergys September 2009 - April 2011
A. W. Marshall Company August 1999 - July 2009
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
ITT-Technical Institute 2005 — 2010
Bachelors, Electronics
L-3 Communications April 2011 - Present
Convergys September 2009 - April 2011
A. W. Marshall Company August 1999 - July 2009
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
ITT-Technical Institute 2005 — 2010
Bachelors, Electronics
Jason Rahmlow's Convergys Experience September 2010 - July 2011
Job Systems Analyst at Winnebago County
Industry Computer Software
Experience
Winnebago County August 2011 - Present
Bill & Kay's Tastebuds Pizza June 2009 - Present
Convergys September 2010 - July 2011
Rod-N-Bobb's January 2010 - April 2010
Skills
HTML, PHP, CMS, SQL, Windows, .NET, XML, SQL Server, Databases, MySQL
Education
Lakeland College 2011 — 2016
Bachelor of Science (BS), Computer Science
Chippewa Valley Technical College 2008 — 2010
Associate of Applied Science, IT Programmer/Analyst
Winnebago County August 2011 - Present
Bill & Kay's Tastebuds Pizza June 2009 - Present
Convergys September 2010 - July 2011
Rod-N-Bobb's January 2010 - April 2010
Skills
HTML, PHP, CMS, SQL, Windows, .NET, XML, SQL Server, Databases, MySQL
Education
Lakeland College 2011 — 2016
Bachelor of Science (BS), Computer Science
Chippewa Valley Technical College 2008 — 2010
Associate of Applied Science, IT Programmer/Analyst
Jesse Schmidt's Convergys Experience 2000 - 2005
Job Inside Sales Representative at CDW
Industry Information Technology and Services
Experience
CDW August 2008 - Present
jj Keller June 2006 - November 2007
Convergys 2000 - 2005
Skills
Proficient in Cisco..., Positive Attitude..., Excellent Customer..., Data Center, Direct Sales
Education
Lakeland College 1998 — 2002
Bachelor's Degree, Marketing
Fox Valley Technical College 1995 — 1998
Associate's Degree, Marketing
CDW August 2008 - Present
jj Keller June 2006 - November 2007
Convergys 2000 - 2005
Skills
Proficient in Cisco..., Positive Attitude..., Excellent Customer..., Data Center, Direct Sales
Education
Lakeland College 1998 — 2002
Bachelor's Degree, Marketing
Fox Valley Technical College 1995 — 1998
Associate's Degree, Marketing
Shalanda Brown's Convergys Experience May 2014 - Present
Job Insurance Broker
Industry Insurance
Experience
Convergys May 2014 - Present
New York Life October 2012 - October 2013
Primerica October 2008 - July 2011
Jewish Family Service April 2010 - May 2011
Progressive Insurance November 2009 - January 2011
Farmers Insurance April 2008 - May 2009
Skills
Sales, Customer Service, Insurance, Customer Satisfaction, Microsoft Excel, Sales Management, Microsoft Word, Term Life Insurance, Life Insurance, Consulting, Long-term Care, Call Centers, Microsoft Office, Customer Retention, IRAs, Mutual Funds, Data Entry, Financial Planning, Long Term Care Insurance, Direct Sales, Health Insurance
Education
Hondros College of Business 2007 — 2007
Life and Health Insurance License, Insurance
Kent State University 1998 — 2002
BA, Psychology
Convergys May 2014 - Present
New York Life October 2012 - October 2013
Primerica October 2008 - July 2011
Jewish Family Service April 2010 - May 2011
Progressive Insurance November 2009 - January 2011
Farmers Insurance April 2008 - May 2009
Skills
Sales, Customer Service, Insurance, Customer Satisfaction, Microsoft Excel, Sales Management, Microsoft Word, Term Life Insurance, Life Insurance, Consulting, Long-term Care, Call Centers, Microsoft Office, Customer Retention, IRAs, Mutual Funds, Data Entry, Financial Planning, Long Term Care Insurance, Direct Sales, Health Insurance
Education
Hondros College of Business 2007 — 2007
Life and Health Insurance License, Insurance
Kent State University 1998 — 2002
BA, Psychology
Kenetha Cook's Convergys Experience June 1998 - January 2001
Job Finance, Mergers and Acquisitions
Industry Financial Services
Experience
BANK OF AMERICA July 2009 - Present
BANK OF AMERICA April 2009 - July 2009
COMCAST October 2008 - July 2009
VENTURI STAFFING May 2007 - October 2008
ARGENT MORTGATE, CO. April 2004 - March 2007
CONVERGYS June 1998 - January 2001
ACE HARDWARE CORPORATION - MIS May 1997 - December 1998
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Finance
Real Estate Transaction Training AHI Real Estate & Insurance Services
University of Illinois at Chicago
B.S, Mathematics and Computer Science
BANK OF AMERICA July 2009 - Present
BANK OF AMERICA April 2009 - July 2009
COMCAST October 2008 - July 2009
VENTURI STAFFING May 2007 - October 2008
ARGENT MORTGATE, CO. April 2004 - March 2007
CONVERGYS June 1998 - January 2001
ACE HARDWARE CORPORATION - MIS May 1997 - December 1998
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Finance
Real Estate Transaction Training AHI Real Estate & Insurance Services
University of Illinois at Chicago
B.S, Mathematics and Computer Science
Daniel Dehn's Convergys Experience July 1999 - April 2002
Job Elections Deputy at Lake County Supervisor of Elections
Industry Government Administration
Experience
Lake County Supervisor of Elections May 2002 - Present
Convergys July 1999 - April 2002
Skills
Elections, Government, Strategic Planning, Customer Service, Public Speaking, Project Management, Research, Nonprofits, Microsoft Word, Microsoft Excel, Microsoft Office, Policy, Community Outreach, Public Policy, Coaching, Change Management, Training, PowerPoint, Program Management
Education
Lake-Sumter Community College 1995 — 1999
Associate's Degree, Computer and Information Sciences and Support Services
Mount Dora High School 1984 — 1988
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Lake County Supervisor of Elections May 2002 - Present
Convergys July 1999 - April 2002
Skills
Elections, Government, Strategic Planning, Customer Service, Public Speaking, Project Management, Research, Nonprofits, Microsoft Word, Microsoft Excel, Microsoft Office, Policy, Community Outreach, Public Policy, Coaching, Change Management, Training, PowerPoint, Program Management
Education
Lake-Sumter Community College 1995 — 1999
Associate's Degree, Computer and Information Sciences and Support Services
Mount Dora High School 1984 — 1988
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Charitha Basani's Convergys Experience June 2005 - April 2006
Job Manager , Portfolio Control at Discover Financial Services
Industry Information Technology and Services
Experience
Discover Financial Services April 2014 - Present
Discover Financial Services January 2011 - April 2014
Allstate November 2009 - January 2011
Jims Beams July 2009 - October 2009
Discover Financial Services November 2007 - May 2009
Influx info Solution April 2006 - October 2007
Convergys June 2005 - April 2006
Skills
C++, C, Microsoft Excel, Microsoft Office, SQL, HTML, SAS, Technology, Financial Analysis, Financial Reporting, Java, Matlab, Databases, Visual Basic, Unix
Education
Lake Forest Graduate School of Management
Master of Business Administration (MBA)
University college of Engineering, Osmania University Computer Science and Engineering
Bachelors, Computer Science and Engineering
Discover Financial Services April 2014 - Present
Discover Financial Services January 2011 - April 2014
Allstate November 2009 - January 2011
Jims Beams July 2009 - October 2009
Discover Financial Services November 2007 - May 2009
Influx info Solution April 2006 - October 2007
Convergys June 2005 - April 2006
Skills
C++, C, Microsoft Excel, Microsoft Office, SQL, HTML, SAS, Technology, Financial Analysis, Financial Reporting, Java, Matlab, Databases, Visual Basic, Unix
Education
Lake Forest Graduate School of Management
Master of Business Administration (MBA)
University college of Engineering, Osmania University Computer Science and Engineering
Bachelors, Computer Science and Engineering
Shaniqua Shay Clark's Convergys Experience September 2013 - November 2013
Job Client Relations Specialist at Home Owners Network
Industry Consumer Services
Experience
Home Owners Network March 2015 - Present
Convergys September 2013 - November 2013
Alorica August 2011 - September 2012
Skills
Microsoft Office, Customer Service, Call Centers, Data Entry, Telephone Skills, Time Management, Teamwork, Windows 7, Sales, Customer Experience, Negotiation, Administrative..., Client Relations, Client Services, Marketing Strategy, Referral Development, Salesforce.com
Education
Kennesaw State University 2013 — 2013
Administrative Professional Certificate, Administrative and Meeting & Event Planning
Home Owners Network March 2015 - Present
Convergys September 2013 - November 2013
Alorica August 2011 - September 2012
Skills
Microsoft Office, Customer Service, Call Centers, Data Entry, Telephone Skills, Time Management, Teamwork, Windows 7, Sales, Customer Experience, Negotiation, Administrative..., Client Relations, Client Services, Marketing Strategy, Referral Development, Salesforce.com
Education
Kennesaw State University 2013 — 2013
Administrative Professional Certificate, Administrative and Meeting & Event Planning
Indu Priya Gogineni's Convergys Experience June 2006 - May 2011
Job Senior Application Developer at VSP Global
Industry Information Technology and Services
Experience
VSP Global May 2014 - Present
Sensis June 2011 - March 2014
Convergys June 2006 - May 2011
Education
Koneru Lakshmaiah College of Engineering 2002 — 2006
B.Tech, Information Technology
VSP Global May 2014 - Present
Sensis June 2011 - March 2014
Convergys June 2006 - May 2011
Education
Koneru Lakshmaiah College of Engineering 2002 — 2006
B.Tech, Information Technology
Gene Belmares's Convergys Experience January 2012 - December 2014
Job Partner Business Development Officer
Industry Marketing and Advertising
Experience
Liquid Studio Group January 2015 - Present
Convergys January 2012 - December 2014
Belmares Management January 2011 - December 2014
La Posada Hotel - Palafox Hospitality March 2007 - December 2010
City of Laredo May 2002 - December 2010
Skills
Strategic Planning, Marketing Strategy, Policy, Business Strategy, Business Development, Management Consulting, Project Management, Marketing, Entrepreneurship, Budgets, Public Relations, Account Management, Marketing Communications, Market Research, Community Outreach, Coaching, New Business Development, Training, Fundraising, Team Building, Business Planning, Leadership Development, Strategy, Customer Service, Nonprofits, Public Speaking, Government, Event Management, Management, Program Management, Team Leadership, CRM, Sales, Leadership, Social Networking, Online Marketing, Sales Management, Social Media Marketing, Social Media, Operations Management
Education
Laredo Community College 1982 — 1984
Accounting and Finance
Liquid Studio Group January 2015 - Present
Convergys January 2012 - December 2014
Belmares Management January 2011 - December 2014
La Posada Hotel - Palafox Hospitality March 2007 - December 2010
City of Laredo May 2002 - December 2010
Skills
Strategic Planning, Marketing Strategy, Policy, Business Strategy, Business Development, Management Consulting, Project Management, Marketing, Entrepreneurship, Budgets, Public Relations, Account Management, Marketing Communications, Market Research, Community Outreach, Coaching, New Business Development, Training, Fundraising, Team Building, Business Planning, Leadership Development, Strategy, Customer Service, Nonprofits, Public Speaking, Government, Event Management, Management, Program Management, Team Leadership, CRM, Sales, Leadership, Social Networking, Online Marketing, Sales Management, Social Media Marketing, Social Media, Operations Management
Education
Laredo Community College 1982 — 1984
Accounting and Finance
Phillip Weatherford's Convergys Experience November 2005 - December 2005
Job Experienced Customer Service Representative
Industry Retail
Experience
Pet Palace July 2005 - October 2011
Spring Meadows Nursing Home January 2009 - February 2010
EugenicGraphix February 2002 - May 2009
The Looking Glass July 2007 - April 2009
Convergys November 2005 - December 2005
SuperPetz Animal Suplies ,LLC February 2000 - August 2002
Skills
Outstanding Customer..., Forums, Direct Sales
Education
Bartlett High School 2000 — 2004
Keller Graduate School of Management of DeVry University
Game Design
Pet Palace July 2005 - October 2011
Spring Meadows Nursing Home January 2009 - February 2010
EugenicGraphix February 2002 - May 2009
The Looking Glass July 2007 - April 2009
Convergys November 2005 - December 2005
SuperPetz Animal Suplies ,LLC February 2000 - August 2002
Skills
Outstanding Customer..., Forums, Direct Sales
Education
Bartlett High School 2000 — 2004
Keller Graduate School of Management of DeVry University
Game Design
Holly Nixon's Convergys Experience 2010 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2010 - 2011
Education
Lakeland College 2008 — 2012
Bachelor of Arts, Business Management
Convergys 2010 - 2011
Education
Lakeland College 2008 — 2012
Bachelor of Arts, Business Management
tashea mcleanrogers's Convergys Experience June 2007 - February 2008
Job freight at The Home Depot
Industry Retail
Experience
The Home Depot March 2012 - Present
macys 2011 - 2011
Convergys June 2007 - February 2008
Skills
Merchandising, Visual Merchandising, Retail, Loss Prevention, Inventory Management, Inventory Control, Store Operations, Microsoft Word
Education
Laguardia Community College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management
Dover High School
The Home Depot March 2012 - Present
macys 2011 - 2011
Convergys June 2007 - February 2008
Skills
Merchandising, Visual Merchandising, Retail, Loss Prevention, Inventory Management, Inventory Control, Store Operations, Microsoft Word
Education
Laguardia Community College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management
Dover High School
Jamilah McMillan Adams's Convergys Experience September 2010 - July 2012
Job Production Technician
Industry Warehousing
Experience
Convergy's September 2010 - July 2012
Fleetwood Travel Trailers, Inc October 2005 - March 2007
Skills
Troubleshooting, Customer Satisfaction, Technical Support, Customer Support, Customer Service, Process Improvement, Software Documentation, Data Entry, Workforce Management, Fax, Windows 7, Training, Microsoft Office, XP, SAP, Teamwork, Internet Explorer, Networking
Education
Kilgore College 2007 — 2009
College Credits, Chemical Process Technology
Office Professional Kilgore College 2000 — 2000
Certificate, Office Management and Supervision
Convergy's September 2010 - July 2012
Fleetwood Travel Trailers, Inc October 2005 - March 2007
Skills
Troubleshooting, Customer Satisfaction, Technical Support, Customer Support, Customer Service, Process Improvement, Software Documentation, Data Entry, Workforce Management, Fax, Windows 7, Training, Microsoft Office, XP, SAP, Teamwork, Internet Explorer, Networking
Education
Kilgore College 2007 — 2009
College Credits, Chemical Process Technology
Office Professional Kilgore College 2000 — 2000
Certificate, Office Management and Supervision
Debra Luna's Convergys Experience July 2006 - May 2008
Job Student at Laredo Community College
Industry
Experience
Convergys July 2006 - May 2008
Victoria's Secret March 2005 - January 2006
Education
Laredo Community College 2009 — 2011
J.W.Nixon High School
Convergys July 2006 - May 2008
Victoria's Secret March 2005 - January 2006
Education
Laredo Community College 2009 — 2011
J.W.Nixon High School
Chantel Owens's Convergys Experience March 2008 - August 2008
Job Export Documentation at Hanjin Shipping Co., Ltd
Industry Public Relations and Communications
Experience
Hanjin Shipping Co., Ltd January 2013 - Present
The Home Depot November 2012 - February 2013
Gap Inc./Old Navy June 2009 - January 2011
Convergys March 2008 - August 2008
Hudnal, Cohn, & Abrams P.C. May 2001 - August 2005
Skills
Customer Service, Employee Engagement, Merchandising, Customer Satisfaction, Recruiting, Leadership, Training, Employee Relations, Human Resources, Team Leadership, Strategic Planning, Inventory Management, Retail, Microsoft Office, Social Media
Education
Kennesaw State University 2011 — 2012
Bachelor of Science (B.S.), Communiation - Public Relations
Valdosta State University 2005 — 2009
Hanjin Shipping Co., Ltd January 2013 - Present
The Home Depot November 2012 - February 2013
Gap Inc./Old Navy June 2009 - January 2011
Convergys March 2008 - August 2008
Hudnal, Cohn, & Abrams P.C. May 2001 - August 2005
Skills
Customer Service, Employee Engagement, Merchandising, Customer Satisfaction, Recruiting, Leadership, Training, Employee Relations, Human Resources, Team Leadership, Strategic Planning, Inventory Management, Retail, Microsoft Office, Social Media
Education
Kennesaw State University 2011 — 2012
Bachelor of Science (B.S.), Communiation - Public Relations
Valdosta State University 2005 — 2009
Jacob Dupuy's Convergys Experience January 2008 - December 2010
Job Telecommunications Professional
Industry Telecommunications
Experience
N.E.W. Customer Service Companies, Inc April 2011 - November 2011
Convergys January 2008 - December 2010
Skills
MS office products, customer service, sales, Troubleshooting, overcoming objections, Sales, Customer Service
Education
Kilgore College 2004 — 2006
Master of Computer Applications (M.C.A.)
N.E.W. Customer Service Companies, Inc April 2011 - November 2011
Convergys January 2008 - December 2010
Skills
MS office products, customer service, sales, Troubleshooting, overcoming objections, Sales, Customer Service
Education
Kilgore College 2004 — 2006
Master of Computer Applications (M.C.A.)
Tammy Milner's Convergys Experience April 2013 - September 2014
Job Signature Brand Graphic Designer, Programmer, and Photographer
Industry Graphic Design
Experience
Cadence Designs September 2004 - Present
UnitedHealth Group March 2015 - June 2015
Green Bay Sportservice June 2014 - October 2014
Convergys April 2013 - September 2014
Skills
Web Design, Photography, Marketing, Adobe Creative Suite, Social Media, Social Media Marketing, InDesign, Event Planning, Graphic Design, Illustrator, Packaging, Public Relations, Digital Photography, Marketing Communications, Web Development, Photojournalism, Event Photography, Social Networking, Brochures, Dreamweaver, Public Speaking, Marketing Strategy, Team Building, Mac + PC, Visual Arts, SEO, Website Development, Email Marketing, Graphics, QuarkXPress, WordPress, Advertising, Logo Design, Photoshop, Image Editing, Sports Photography, Digital Copywriting, Web Content Creation, Mixed Media, Journalism, JavaScript, HTML 5, CSS, BBEdit, Sports Marketing, Creative Direction, Typography, Layout, Web Programming, Entrepreneurship
Education
Northeast Wisconsin Technical College 2010 — 2013
E-Business/Web Development, Web Page, Digital/Multimedia and Information Resources Design
Lakeland College 2007 — 2010
Bachelor's degree, Business Management and Marketing
Northeast Wisconsin Technical College 2004 — 2007
Associate in Applied Science Degree, Marketing and Graphic Communications
Fox Valley Technical College 1996 — 2007
Associate in Applied Science Degree, Marketing
Cadence Designs September 2004 - Present
UnitedHealth Group March 2015 - June 2015
Green Bay Sportservice June 2014 - October 2014
Convergys April 2013 - September 2014
Skills
Web Design, Photography, Marketing, Adobe Creative Suite, Social Media, Social Media Marketing, InDesign, Event Planning, Graphic Design, Illustrator, Packaging, Public Relations, Digital Photography, Marketing Communications, Web Development, Photojournalism, Event Photography, Social Networking, Brochures, Dreamweaver, Public Speaking, Marketing Strategy, Team Building, Mac + PC, Visual Arts, SEO, Website Development, Email Marketing, Graphics, QuarkXPress, WordPress, Advertising, Logo Design, Photoshop, Image Editing, Sports Photography, Digital Copywriting, Web Content Creation, Mixed Media, Journalism, JavaScript, HTML 5, CSS, BBEdit, Sports Marketing, Creative Direction, Typography, Layout, Web Programming, Entrepreneurship
Education
Northeast Wisconsin Technical College 2010 — 2013
E-Business/Web Development, Web Page, Digital/Multimedia and Information Resources Design
Lakeland College 2007 — 2010
Bachelor's degree, Business Management and Marketing
Northeast Wisconsin Technical College 2004 — 2007
Associate in Applied Science Degree, Marketing and Graphic Communications
Fox Valley Technical College 1996 — 2007
Associate in Applied Science Degree, Marketing
Daniell Kenney's Convergys Experience June 2009 - June 2011
Job Accountant (Interm) at Stemco LP
Industry Accounting
Experience
Stemco LP May 2013 - Present
EnPro Industries Inc. May 2011 - May 2013
Convergys June 2009 - June 2011
Halliburton February 2003 - June 2006
Skills
Process Improvement, Microsoft Excel, Budgets, Continuous Improvement, Microsoft Office, Access, Public Speaking, Customer Service, Accounting, Strategic Planning, PowerPoint, Logistics, Change Management, Team Leadership, Project Planning, Project Management, Inventory Management, Leadership, Team Building, Coaching, Purchasing, Financial Analysis, Social Networking, Microsoft Word, Operations Management, Outlook, Training, Manufacturing, Analysis, Forecasting, Management
Education
LeTourneau University 2013 — 2014
Master of Business Administration (MBA)
LeTourneau University 2011 — 2013
Bachelor of Science (BS), Accounting
Kilgore College 2009 — 2011
Associate of Arts (A.A.), Business/Commerce, General
longview high
Stemco LP May 2013 - Present
EnPro Industries Inc. May 2011 - May 2013
Convergys June 2009 - June 2011
Halliburton February 2003 - June 2006
Skills
Process Improvement, Microsoft Excel, Budgets, Continuous Improvement, Microsoft Office, Access, Public Speaking, Customer Service, Accounting, Strategic Planning, PowerPoint, Logistics, Change Management, Team Leadership, Project Planning, Project Management, Inventory Management, Leadership, Team Building, Coaching, Purchasing, Financial Analysis, Social Networking, Microsoft Word, Operations Management, Outlook, Training, Manufacturing, Analysis, Forecasting, Management
Education
LeTourneau University 2013 — 2014
Master of Business Administration (MBA)
LeTourneau University 2011 — 2013
Bachelor of Science (BS), Accounting
Kilgore College 2009 — 2011
Associate of Arts (A.A.), Business/Commerce, General
longview high
Cathie Lake, PHR's Convergys Experience February 2004 - July 2006
Job Principal, HR at NorthgateArinso
Industry Information Technology and Services
Experience
NorthgateArinso July 2006 - Present
Convergys February 2004 - July 2006
Skills
SAP HR, Process Improvement, SAP, HR Transformation, Outsourcing, Business Process, Personnel Management, Human Resources, BPO, HRIS, Cross-functional Team..., CRM, Business Process..., SAP R/3, Change Management, Project Management, ERP, Integration, Training Delivery, Requirements Analysis, SAP Portal, Training, ESS, PeopleSoft, Performance Management, Analysis, Requirements Gathering, Business Analysis, SAPScript, Data Migration, Talent Management, Management
Education
University of Georgia 1977 — 1980
Bachelor's of Science in Education, Recreation and Leisure Studies
Kennesaw State University 1975 — 1977
Associate of Science (AS), Parks, Recreation and Leisure Studies
NorthgateArinso July 2006 - Present
Convergys February 2004 - July 2006
Skills
SAP HR, Process Improvement, SAP, HR Transformation, Outsourcing, Business Process, Personnel Management, Human Resources, BPO, HRIS, Cross-functional Team..., CRM, Business Process..., SAP R/3, Change Management, Project Management, ERP, Integration, Training Delivery, Requirements Analysis, SAP Portal, Training, ESS, PeopleSoft, Performance Management, Analysis, Requirements Gathering, Business Analysis, SAPScript, Data Migration, Talent Management, Management
Education
University of Georgia 1977 — 1980
Bachelor's of Science in Education, Recreation and Leisure Studies
Kennesaw State University 1975 — 1977
Associate of Science (AS), Parks, Recreation and Leisure Studies
Chris Herrin's Convergys Experience July 2007 - July 2008
Job Carpenter at Reddok Construction
Industry Oil & Energy
Experience
Reddok Construction August 2015 - Present
Master Audio Visuals June 2015 - Present
Trim and More February 2014 - June 2015
AAON January 2010 - September 2013
Convergys July 2007 - July 2008
United States Air Force July 2004 - December 2006
Skills
NACE CP1 Certified, Corrosion Monitoring, Cathodic Protection, Troubleshooting, Microsoft Excel, Corrosion Protection, Manufacturing, CNC Programming, Salvagnini S4,P4, SL4,..., Finn Power SG6..., Java, Web Development, Framing, trim carpentry, Training, Programming, HTML, Customer Service, Microsoft Office, Leadership, PowerPoint, Project Management, Photoshop, Team Building, Employee Training, Project Planning, Organization Skills, Audio and Video..., Finish Carpentry, Telemarketing, Wireless Networking, Salvagnini Programming
Education
Kilgore College 2014 — 2016
Currently Enrolled w/ CP1 Certification, Corrosion Technology
Spring Hill High School 2000 — 2004
HSD, High School/Secondary Diplomas and Certificates
Reddok Construction August 2015 - Present
Master Audio Visuals June 2015 - Present
Trim and More February 2014 - June 2015
AAON January 2010 - September 2013
Convergys July 2007 - July 2008
United States Air Force July 2004 - December 2006
Skills
NACE CP1 Certified, Corrosion Monitoring, Cathodic Protection, Troubleshooting, Microsoft Excel, Corrosion Protection, Manufacturing, CNC Programming, Salvagnini S4,P4, SL4,..., Finn Power SG6..., Java, Web Development, Framing, trim carpentry, Training, Programming, HTML, Customer Service, Microsoft Office, Leadership, PowerPoint, Project Management, Photoshop, Team Building, Employee Training, Project Planning, Organization Skills, Audio and Video..., Finish Carpentry, Telemarketing, Wireless Networking, Salvagnini Programming
Education
Kilgore College 2014 — 2016
Currently Enrolled w/ CP1 Certification, Corrosion Technology
Spring Hill High School 2000 — 2004
HSD, High School/Secondary Diplomas and Certificates
Warren Streater's Convergys Experience May 2013 - June 2013
Job Documents Analyst Derivatives at Bank of America
Industry Banking
Experience
Bank of America June 2013 - Present
Convergys May 2013 - June 2013
Target October 2012 - June 2013
Merrill Lynch June 2009 - September 2010
Banc of America Investment Services September 2000 - June 2009
Skills
Banking, Credit, Customer Service, Merchandising, Process Improvement, Retail Banking, Risk Management, Sales
Education
King's College
Bank of America June 2013 - Present
Convergys May 2013 - June 2013
Target October 2012 - June 2013
Merrill Lynch June 2009 - September 2010
Banc of America Investment Services September 2000 - June 2009
Skills
Banking, Credit, Customer Service, Merchandising, Process Improvement, Retail Banking, Risk Management, Sales
Education
King's College
celina guevara's Convergys Experience October 2010 - June 2012
Job Individual & Family Services Professional
Industry Individual & Family Services
Experience
Laredo Hardware Co. October 2013 - Present
Precious gardens 2012 - 2013
Convergys October 2010 - June 2012
Skills
Social Services, Case Management, Crisis Intervention, Mental Health, Elder Care, Community Outreach, Caregiving, Childcare, Child Development, Home Care, Developmental..., Group Therapy, Adolescents, Compassion, Nonprofits, Cpr Certified, Psychotherapy, Program Development, Volunteer Management, Mental Health Counseling
Education
Laredo Community College
Laredo Hardware Co. October 2013 - Present
Precious gardens 2012 - 2013
Convergys October 2010 - June 2012
Skills
Social Services, Case Management, Crisis Intervention, Mental Health, Elder Care, Community Outreach, Caregiving, Childcare, Child Development, Home Care, Developmental..., Group Therapy, Adolescents, Compassion, Nonprofits, Cpr Certified, Psychotherapy, Program Development, Volunteer Management, Mental Health Counseling
Education
Laredo Community College
Lew Pegues II's Convergys Experience December 2010 - May 2011
Job a
Industry Machinery
Experience
Convergys December 2010 - May 2011
Skills
Supply Chain Management, Process Improvement, Six Sigma, Operations Management, Continuous Improvement, Customer Satisfaction, SAP, Customer Service, Inventory Management, Team Leadership, Project Management, Cross-functional Team..., Management
Education
Kilgore College 2010 — 2011
Core Competencies, B
Convergys December 2010 - May 2011
Skills
Supply Chain Management, Process Improvement, Six Sigma, Operations Management, Continuous Improvement, Customer Satisfaction, SAP, Customer Service, Inventory Management, Team Leadership, Project Management, Cross-functional Team..., Management
Education
Kilgore College 2010 — 2011
Core Competencies, B
Elizabeth Collison's Convergys Experience March 2007 - August 2008
Job Administrative Professional
Industry Automotive
Experience
NAF May 2011 - July 2012
Bankston Nissan 2012 - 2012
Nationwide Insurance February 2010 - August 2010
Convergys March 2007 - August 2008
Grupo Centro LTD June 2006 - March 2007
Target February 2006 - June 2006
Dollar General April 2005 - December 2005
Webb County December 2003 - May 2004
Skills
Criminal Justice, Psychology, Secret, Planning & Organizing..., Secretarial Skills, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Bilingual, Communication Skills, Sales, Inventory Control, Childcare, Travel Management, Outlook, Office Administration, PowerPoint
Education
Texas A&M International University 2006 — 2008
Bachelor of Science, Criminal Justice and Minor in Psychology
Laredo Community College 2004 — 2006
Associate of Applied Science, Criminal Justice
NAF May 2011 - July 2012
Bankston Nissan 2012 - 2012
Nationwide Insurance February 2010 - August 2010
Convergys March 2007 - August 2008
Grupo Centro LTD June 2006 - March 2007
Target February 2006 - June 2006
Dollar General April 2005 - December 2005
Webb County December 2003 - May 2004
Skills
Criminal Justice, Psychology, Secret, Planning & Organizing..., Secretarial Skills, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Bilingual, Communication Skills, Sales, Inventory Control, Childcare, Travel Management, Outlook, Office Administration, PowerPoint
Education
Texas A&M International University 2006 — 2008
Bachelor of Science, Criminal Justice and Minor in Psychology
Laredo Community College 2004 — 2006
Associate of Applied Science, Criminal Justice
louisa ramos's Convergys Experience Stolen Vehicle AssociateConvergysJuly 2000 - August 2009
Job Retired at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys Stolen Vehicle AssociateConvergysJuly 2000 - August 2009
Education
Keuka College 1979 — 1981
Bachelor’s Degree, Bus Adm/Bus Mgmt
Durham Business College 1976 — 1978
Associate’s Degree, Bus Adm
Convergys Stolen Vehicle AssociateConvergysJuly 2000 - August 2009
Education
Keuka College 1979 — 1981
Bachelor’s Degree, Bus Adm/Bus Mgmt
Durham Business College 1976 — 1978
Associate’s Degree, Bus Adm
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT