Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Harry Brady Harry Brady's Convergys Experience July 1999 - August 2002
Job Owner & Head Designer of Brady Cakes
Industry Financial Services
Experience
Penncro Associates, Inc. January 2011 - December 2014
West Corporation April 2005 - March 2010
Aegis Communications January 2004 - January 2005
Convergys July 1999 - August 2002
Skills
Customer Service, Outsourcing, Process Improvement, Call Centers, Team Building, Vendor Management, Financial Services, BPO, Change Management, Business Analysis, Customer Satisfaction, Leadership, Risk Management, Management, Training, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Leadership Development
Education
Martin Community College
Associate's Degree, Microcomputer Technology and Information Systems Technology
Penncro Associates, Inc. January 2011 - December 2014
West Corporation April 2005 - March 2010
Aegis Communications January 2004 - January 2005
Convergys July 1999 - August 2002
Skills
Customer Service, Outsourcing, Process Improvement, Call Centers, Team Building, Vendor Management, Financial Services, BPO, Change Management, Business Analysis, Customer Satisfaction, Leadership, Risk Management, Management, Training, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Leadership Development
Education
Martin Community College
Associate's Degree, Microcomputer Technology and Information Systems Technology
Brandi Stidham Brandi Stidham's Convergys Experience April 2014 - Present
Job Team Leader
Industry Information Technology and Services
Experience
Convergys April 2014 - Present
Kohls.com April 2012 - May 2013
KGB_USA September 2011 - January 2012
CVS Caremark Corporation January 2005 - July 2011
Skills
Customer Experience, Customer Service, Hiring, Sales Operations, Account Management, Salesforce.com, Telecommunications, Process Improvement, Team Leadership, Sales Management, Employee Training, Sales Process, Inventory Management, Vendor Management, Cross-functional Team..., Operations Management, Team Building, Leadership, Call Centers, Customer Satisfaction, Time Management, Microsoft Office, Microsoft Excel, Training, Sales, Retail
Education
Lubbock Christian University 2014 — 2016
Organizational Management, Business/Corporate Communications
University of Phoenix 2010 — 2015
Bachelors of Science in Business Management, Business, Management, Marketing, and Related Support Services
Convergys April 2014 - Present
Kohls.com April 2012 - May 2013
KGB_USA September 2011 - January 2012
CVS Caremark Corporation January 2005 - July 2011
Skills
Customer Experience, Customer Service, Hiring, Sales Operations, Account Management, Salesforce.com, Telecommunications, Process Improvement, Team Leadership, Sales Management, Employee Training, Sales Process, Inventory Management, Vendor Management, Cross-functional Team..., Operations Management, Team Building, Leadership, Call Centers, Customer Satisfaction, Time Management, Microsoft Office, Microsoft Excel, Training, Sales, Retail
Education
Lubbock Christian University 2014 — 2016
Organizational Management, Business/Corporate Communications
University of Phoenix 2010 — 2015
Bachelors of Science in Business Management, Business, Management, Marketing, and Related Support Services
Scott Olesuk Scott Olesuk's Convergys Experience February 2015 - Present
Job Specialist Analytic Consulting at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2015 - Present
Convergys February 2013 - February 2015
Forrester Research March 2010 - January 2013
Sherwin Williams November 2008 - March 2010
Marist College August 2005 - May 2008
Skills
Business Analytics, Sales Operations, Consulting, Project Management, New Business Development, B2B, Customer Service, Sales, Onboarding, Solution Selling, Relationship Management, Social Networking, Salesforce.com, Entrepreneurship, Management
Education
Marist College 2004 — 2008
BS, Marketing
Convergys February 2015 - Present
Convergys February 2013 - February 2015
Forrester Research March 2010 - January 2013
Sherwin Williams November 2008 - March 2010
Marist College August 2005 - May 2008
Skills
Business Analytics, Sales Operations, Consulting, Project Management, New Business Development, B2B, Customer Service, Sales, Onboarding, Solution Selling, Relationship Management, Social Networking, Salesforce.com, Entrepreneurship, Management
Education
Marist College 2004 — 2008
BS, Marketing
Jane Conway Jane Conway's Convergys Experience September 2005 - November 2011
Job Seeking my next great endeavor!
Industry Consumer Services
Experience
Snowbasin Resort September 2012 - October 2013
Convergys September 2005 - November 2011
Diebold September 2001 - December 2002
Snowbird Ski and Summer Resort April 1994 - September 2001
Dan's Foods August 1990 - May 1994
Snowbird Ski and Summer Resort November 1990 - April 1994
Skills
Customer Service, Personnel Management, Recruiting, Food & Beverage, Human Resources, Hospitality Industry, Interviews, 10 Key, Employee Benefits, Microsoft Office, Office Management, Organization, Customer Oriented, Payroll, QuickBooks, Typing
Education
University of Utah 1991 — 2003
Business Administration and Management, General
Manchester Community College 1987 — 1990
Associate's degree, General Studies
Morse School of Business 1982 — 1984
Word Processing Specialist, General Office Occupations and Clerical Services, 3.5
Snowbasin Resort September 2012 - October 2013
Convergys September 2005 - November 2011
Diebold September 2001 - December 2002
Snowbird Ski and Summer Resort April 1994 - September 2001
Dan's Foods August 1990 - May 1994
Snowbird Ski and Summer Resort November 1990 - April 1994
Skills
Customer Service, Personnel Management, Recruiting, Food & Beverage, Human Resources, Hospitality Industry, Interviews, 10 Key, Employee Benefits, Microsoft Office, Office Management, Organization, Customer Oriented, Payroll, QuickBooks, Typing
Education
University of Utah 1991 — 2003
Business Administration and Management, General
Manchester Community College 1987 — 1990
Associate's degree, General Studies
Morse School of Business 1982 — 1984
Word Processing Specialist, General Office Occupations and Clerical Services, 3.5
April Schmidt April Schmidt's Convergys Experience 2004 - 2007
Job Customer Service Supervisor at Miller Electric Mfg. Co.
Industry Machinery
Experience
Miller Electric Mfg. Co. March 2013 - Present
Miller Electric Mfg. Co. August 2010 - March 2013
Miller Electric Mfg. Co. October 2007 - August 2010
Convergys 2004 - 2007
Skills
Customer Service, Time Management, Management, Troubleshooting, Customer Satisfaction, Team Building, Call Centers, E-commerce, Team Management, Account Management, Strategic Planning, Sales Management
Education
Marian College of Fond du Lac 2013 — 2016
Pursuing my Bachelors degree with a Major in Marketing and Minor in Human Resource Management
UW Fox Valley 2011 — 2013
Miller Electric Mfg. Co. March 2013 - Present
Miller Electric Mfg. Co. August 2010 - March 2013
Miller Electric Mfg. Co. October 2007 - August 2010
Convergys 2004 - 2007
Skills
Customer Service, Time Management, Management, Troubleshooting, Customer Satisfaction, Team Building, Call Centers, E-commerce, Team Management, Account Management, Strategic Planning, Sales Management
Education
Marian College of Fond du Lac 2013 — 2016
Pursuing my Bachelors degree with a Major in Marketing and Minor in Human Resource Management
UW Fox Valley 2011 — 2013
Hema Venkataraman Hema Venkataraman's Convergys Experience July 2003 - June 2004
Job Branch/PayrollAdministrator at Talentcor
Industry Staffing and Recruiting
Experience
Talentcor January 2014 - Present
Design Group Staffing Inc. September 2011 - January 2014
nTech Solutions Inc. April 2008 - March 2011
IMS Learning Resources July 2006 - March 2007
IMS Learning Resources July 2004 - July 2006
Convergys July 2003 - June 2004
Skills
Contract Recruitment, Temporary Staffing, Talent Acquisition, Recruitment Advertising, Permanent Placement, Technical Recruiting, Executive Search, Recruiting, Petroleum, Sourcing, Applicant Tracking..., Oil/Gas, Internet Recruiting, Screening Resumes, Staffing Services, Reference Checking, Screening, Human Resources, Interview Preparation, Benefits Negotiation, Temporary Placement, Search, Workforce Planning, Talent Management, Recruiters, Resume Writing, Interviews, Onboarding
Education
University of Calgary 2011 — 2014
Human Resource Management, Human Resource Management
Pondicherry University 2005 — 2006
Master of Human Resource Management, Human Resources Management and Services
Madurai Kamaraj University 2001 — 2003
Master of Business Administration, Human Resources
Madurai Kamaraj University 1999 — 2001
Bachelor of Commerce (BCom), Commerce
Talentcor January 2014 - Present
Design Group Staffing Inc. September 2011 - January 2014
nTech Solutions Inc. April 2008 - March 2011
IMS Learning Resources July 2006 - March 2007
IMS Learning Resources July 2004 - July 2006
Convergys July 2003 - June 2004
Skills
Contract Recruitment, Temporary Staffing, Talent Acquisition, Recruitment Advertising, Permanent Placement, Technical Recruiting, Executive Search, Recruiting, Petroleum, Sourcing, Applicant Tracking..., Oil/Gas, Internet Recruiting, Screening Resumes, Staffing Services, Reference Checking, Screening, Human Resources, Interview Preparation, Benefits Negotiation, Temporary Placement, Search, Workforce Planning, Talent Management, Recruiters, Resume Writing, Interviews, Onboarding
Education
University of Calgary 2011 — 2014
Human Resource Management, Human Resource Management
Pondicherry University 2005 — 2006
Master of Human Resource Management, Human Resources Management and Services
Madurai Kamaraj University 2001 — 2003
Master of Business Administration, Human Resources
Madurai Kamaraj University 1999 — 2001
Bachelor of Commerce (BCom), Commerce
Ni'Shawn Stovall's Convergys Experience August 2001 - July 2009
Job Ph.D. Candidate of Science & Math Ed Instructional Specialist & Consultant at EBRPSS
Industry Education Management
Experience
EBRPSS August 2013 - Present
SECME, INC. June 2015 - June 2015
Johns Hopkins University August 2012 - January 2013
EBRPSS August 2006 - August 2012
Convergys August 2001 - July 2009
Skills
Mathematics, Education, Secondary Education, Research, Grant Writing, Resume Writing, Consulting, Differentiated..., Training, Professional..., Program Management, Teaching, Educational Leadership, Analysis, Administration, Classroom, Instructional Design, Customer Service, Public Speaking, Leadership, Microsoft Office, Strategic Planning, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2015
Doctor of Education (EdD), Science and Mathematics Education
Louisiana State University 2010 — 2012
Master of Natural Science, Mathematics
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2001
Bachelor of Science (BS), Secondary Education and Teaching
EBRPSS August 2013 - Present
SECME, INC. June 2015 - June 2015
Johns Hopkins University August 2012 - January 2013
EBRPSS August 2006 - August 2012
Convergys August 2001 - July 2009
Skills
Mathematics, Education, Secondary Education, Research, Grant Writing, Resume Writing, Consulting, Differentiated..., Training, Professional..., Program Management, Teaching, Educational Leadership, Analysis, Administration, Classroom, Instructional Design, Customer Service, Public Speaking, Leadership, Microsoft Office, Strategic Planning, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2015
Doctor of Education (EdD), Science and Mathematics Education
Louisiana State University 2010 — 2012
Master of Natural Science, Mathematics
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2001
Bachelor of Science (BS), Secondary Education and Teaching
Venkatesan Iyengar Venkatesan Iyengar's Convergys Experience January 2007 - June 2008
Job Senior Manager HCM SAP / Success Factors Solution Architect and Delivery Lead at Accenture
Industry Information Technology and Services
Experience
Accenture August 2010 - Present
HCL AXON July 2008 - July 2010
Convergys January 2007 - June 2008
The Hershey Company May 2003 - December 2006
Rapidigm Inc., June 2000 - May 2003
Pegasus Consulting Group January 1998 - June 2000
Oil and Natural Gas Corporation January 1991 - December 1997
Skills
SAP HR, ERP, SAP, Business Process, SAP Implementation, Solution Architecture, Human Resources, SAP R/3, Program Management, Personnel Management, Workday, SAP ERP, SaaS, Management, IT Strategy, Success Factors, Cross-functional Team..., SD, Requirements Analysis, ABAP, SAP Netweaver, Integration, Cloud Computing, Business Process..., HCM Solution..., SAP HCM, Data Migration, Business Process Design, SAP Portal, Business Intelligence, SAP BW, HCM SaaS, Consulting, Management Consulting, HRIS, HR Consulting
Education
Maharashtra Institute of Technology 1986 — 1990
Bachelor of Engg
Accenture August 2010 - Present
HCL AXON July 2008 - July 2010
Convergys January 2007 - June 2008
The Hershey Company May 2003 - December 2006
Rapidigm Inc., June 2000 - May 2003
Pegasus Consulting Group January 1998 - June 2000
Oil and Natural Gas Corporation January 1991 - December 1997
Skills
SAP HR, ERP, SAP, Business Process, SAP Implementation, Solution Architecture, Human Resources, SAP R/3, Program Management, Personnel Management, Workday, SAP ERP, SaaS, Management, IT Strategy, Success Factors, Cross-functional Team..., SD, Requirements Analysis, ABAP, SAP Netweaver, Integration, Cloud Computing, Business Process..., HCM Solution..., SAP HCM, Data Migration, Business Process Design, SAP Portal, Business Intelligence, SAP BW, HCM SaaS, Consulting, Management Consulting, HRIS, HR Consulting
Education
Maharashtra Institute of Technology 1986 — 1990
Bachelor of Engg
Paul Giuliani, GPHR Paul Giuliani, GPHR's Convergys Experience November 1995 - April 1999
Job Managing Director at Paul J Giuliani & Associates, LLC
Industry Human Resources
Experience
Paul J Giuliani & Associates, LLC October 2012 - Present
Enrichment Technology July 2006 - September 2012
Warren Equipment Company March 2004 - June 2006
Telcordia Technologies October 1999 - February 2002
Convergys November 1995 - April 1999
AT&T August 1993 - November 1995
Nortel Networks June 1985 - December 1994
BRPH September 1982 - March 1985
Harris Corporation August 1977 - August 1983
Control Data Corporation January 1974 - July 1977
Skills
International HR, Talent Management, Organizational..., Employee Relations, Workforce Planning, Deferred Compensation, Succession Planning, Performance Management, Recruiting, HRIS, HR Policies, Change Management, Personnel Management, Organizational Design, Employee Engagement, HR Transformation, Leadership Development, Onboarding, Talent Acquisition, Labor Relations
Education
University of Detroit Mercy 1973 — 1975
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Detroit Mercy 1970 — 1973
BBA, Human Resources Management/Personnel Administration, General
Macomb Community College 1968 — 1970
Associate of Science (A.S.), Business/Managerial Economics
Paul J Giuliani & Associates, LLC October 2012 - Present
Enrichment Technology July 2006 - September 2012
Warren Equipment Company March 2004 - June 2006
Telcordia Technologies October 1999 - February 2002
Convergys November 1995 - April 1999
AT&T August 1993 - November 1995
Nortel Networks June 1985 - December 1994
BRPH September 1982 - March 1985
Harris Corporation August 1977 - August 1983
Control Data Corporation January 1974 - July 1977
Skills
International HR, Talent Management, Organizational..., Employee Relations, Workforce Planning, Deferred Compensation, Succession Planning, Performance Management, Recruiting, HRIS, HR Policies, Change Management, Personnel Management, Organizational Design, Employee Engagement, HR Transformation, Leadership Development, Onboarding, Talent Acquisition, Labor Relations
Education
University of Detroit Mercy 1973 — 1975
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Detroit Mercy 1970 — 1973
BBA, Human Resources Management/Personnel Administration, General
Macomb Community College 1968 — 1970
Associate of Science (A.S.), Business/Managerial Economics
Bala Rajah Bala Rajah's Convergys Experience April 2001 - November 2004
Job Available for new leadership opportunities in Operations/Customer Care/Retail or in Agile/Project Management disciplines
Industry Computer Software
Experience
Independent Consulting December 2013 - Present
Intuit December 2005 - September 2013
IKON Office Solutions December 2004 - February 2005
Convergys April 2001 - November 2004
Army & Navy Department Stores Ltd November 1998 - January 2001
Kmart Corporation August 1996 - October 1998
Skills
Customer Experience, Cross-functional Team..., Agile Methodologies, E-commerce, Leadership, Operations Coordination, Marketing, Team Leadership, Product Marketing, Management, Product Management, Quality Assurance, User Experience, Web Analytics, Change Management, Team Building, Testing, Scrum, Sales, Operations Management, Training, Software Development
Education
University of Alberta 1992 — 1996
Bachelor of Science (BSc), Mathematics
Grant Macewan University 2000 — 2001
MCIWD - CIW Webmaster Certification, Web/Multimedia Management and Webmaster
ATG, San Francisco, California, USA 2006 — 2006
ATG front-end Certifications, Web/Marketing Content Management
Knowledge United, Ottawa, Ontario 2012 — 2012
Scrum Team Training, Scrum Master & Agile Training
Independent Consulting December 2013 - Present
Intuit December 2005 - September 2013
IKON Office Solutions December 2004 - February 2005
Convergys April 2001 - November 2004
Army & Navy Department Stores Ltd November 1998 - January 2001
Kmart Corporation August 1996 - October 1998
Skills
Customer Experience, Cross-functional Team..., Agile Methodologies, E-commerce, Leadership, Operations Coordination, Marketing, Team Leadership, Product Marketing, Management, Product Management, Quality Assurance, User Experience, Web Analytics, Change Management, Team Building, Testing, Scrum, Sales, Operations Management, Training, Software Development
Education
University of Alberta 1992 — 1996
Bachelor of Science (BSc), Mathematics
Grant Macewan University 2000 — 2001
MCIWD - CIW Webmaster Certification, Web/Multimedia Management and Webmaster
ATG, San Francisco, California, USA 2006 — 2006
ATG front-end Certifications, Web/Marketing Content Management
Knowledge United, Ottawa, Ontario 2012 — 2012
Scrum Team Training, Scrum Master & Agile Training
Brenda Thurman Taylor Brenda Thurman Taylor's Convergys Experience June 2010 - September 2012
Job Sr. Analyst Compensation Human Resources at Texas Tech University Health Sciences Center
Industry Human Resources
Experience
Texas Tech University Health Sciences Center April 2014 - Present
Texas Tech University Health Sciences Center April 2013 - Present
Convergys June 2010 - September 2012
VXI Global Solutions, Inc June 2008 - April 2010
Skills
New Hire Orientations, Human Resources, Onboarding, Interviews, Recruiting, Employee Benefits, FMLA, Employee Relations, Talent Acquisition, HRIS, Employee Engagement, Applicant Tracking..., Performance Management, Talent Management, Benefits Administration, Taleo, HR Policies, Conflict Resolution, Organizational..., Job Descriptions, Temporary Placement, Internet Recruiting, Screening Resumes, Job Fairs, Hiring, PeopleSoft, Background Checks, Payroll, Banner HR, Kenexa Recruiting
Education
Lubbock Christian University
Bachelor of Applied Science (B.A.Sc.), Organizational Management
Lubbock Christian University
Business/Organizational Managment
Texas Tech University Health Sciences Center April 2014 - Present
Texas Tech University Health Sciences Center April 2013 - Present
Convergys June 2010 - September 2012
VXI Global Solutions, Inc June 2008 - April 2010
Skills
New Hire Orientations, Human Resources, Onboarding, Interviews, Recruiting, Employee Benefits, FMLA, Employee Relations, Talent Acquisition, HRIS, Employee Engagement, Applicant Tracking..., Performance Management, Talent Management, Benefits Administration, Taleo, HR Policies, Conflict Resolution, Organizational..., Job Descriptions, Temporary Placement, Internet Recruiting, Screening Resumes, Job Fairs, Hiring, PeopleSoft, Background Checks, Payroll, Banner HR, Kenexa Recruiting
Education
Lubbock Christian University
Bachelor of Applied Science (B.A.Sc.), Organizational Management
Lubbock Christian University
Business/Organizational Managment
Samantha Bainbridge Samantha Bainbridge's Convergys Experience May 2010 - November 2010
Job Inside Sales Representative at Republic Services
Industry Information Technology and Services
Experience
Republic Services August 2014 - Present
Modis December 2012 - August 2014
Dell August 2011 - December 2012
Aditya Birla Minacs November 2010 - August 2011
Convergys May 2010 - November 2010
Skills
Windows 7, Windows XP Pro, Microsoft Technologies, Windows Vista, Mac OS, HTML
Education
Macomb Community College 2001 — 2003
Computer Science
Republic Services August 2014 - Present
Modis December 2012 - August 2014
Dell August 2011 - December 2012
Aditya Birla Minacs November 2010 - August 2011
Convergys May 2010 - November 2010
Skills
Windows 7, Windows XP Pro, Microsoft Technologies, Windows Vista, Mac OS, HTML
Education
Macomb Community College 2001 — 2003
Computer Science
Mona Sampson's Convergys Experience September 2002 - October 2011
Job Retired
Industry Insurance
Experience
Retired November 2013 - Present
Savoie Fudesco and Associates, LLC March 2012 - November 2013
Lexicon Senior Healthcare January 2012 - April 2012
Convergys September 2002 - October 2011
United States Postal Service March 1996 - May 2000
Louisiana Companies May 1976 - October 1981
Skills
Employee Benefits, Insurance, Voluntary Employee..., Disability Insurance, Life Insurance, Outlook, Customer Service, Data Entry, Term Life Insurance, Invoicing, Medicare, Healthcare, Finance, Customer Retention, Health Insurance, Microsoft Excel, Benefits Administration, Microsoft Office, Sales, Time Management, Call Centers
Education
State of Louisiana 2012 — 2012
License, Life, Health and Accident
Louisiana State University 1977 — 1983
Accounting and Finance
Robert E. Lee High School 1965 — 1969
Diploma, General Studies, 12th
Retired November 2013 - Present
Savoie Fudesco and Associates, LLC March 2012 - November 2013
Lexicon Senior Healthcare January 2012 - April 2012
Convergys September 2002 - October 2011
United States Postal Service March 1996 - May 2000
Louisiana Companies May 1976 - October 1981
Skills
Employee Benefits, Insurance, Voluntary Employee..., Disability Insurance, Life Insurance, Outlook, Customer Service, Data Entry, Term Life Insurance, Invoicing, Medicare, Healthcare, Finance, Customer Retention, Health Insurance, Microsoft Excel, Benefits Administration, Microsoft Office, Sales, Time Management, Call Centers
Education
State of Louisiana 2012 — 2012
License, Life, Health and Accident
Louisiana State University 1977 — 1983
Accounting and Finance
Robert E. Lee High School 1965 — 1969
Diploma, General Studies, 12th
Shannon Groth Shannon Groth's Convergys Experience 2009 - 2010
Job
Industry
Experience
Profiles International June 2010 - Present
Convergys 2009 - 2010
American Eagle Outfitters 2007 - 2009
CEFCO Convenience Stores 2006 - 2007
Linens N Things 2002 - 2006
Staples 2000 - 2002
Office Depot 1998 - 1999
Mervyns 1988 - 1998
Education
Mclennan Community College 2006 — 2007
Real Estate
Texas State Technical College Waco 2002 — 2003
Computer and Information Sciences and Support Services
Mclennan Community College 1987 — 1989
Associate's Degree, Business/Commerce, General
Profiles International June 2010 - Present
Convergys 2009 - 2010
American Eagle Outfitters 2007 - 2009
CEFCO Convenience Stores 2006 - 2007
Linens N Things 2002 - 2006
Staples 2000 - 2002
Office Depot 1998 - 1999
Mervyns 1988 - 1998
Education
Mclennan Community College 2006 — 2007
Real Estate
Texas State Technical College Waco 2002 — 2003
Computer and Information Sciences and Support Services
Mclennan Community College 1987 — 1989
Associate's Degree, Business/Commerce, General
Whitney Stanford's Convergys Experience November 2007 - November 2008
Job Lead Dispatcher & Warehouse (Logistics) Coordinator
Industry Oil & Energy
Experience
CEFCO Convenience Stores May 2012 - Present
First National Bank of Moody 2009 - 2012
Convergys November 2007 - November 2008
Skills
Management, Inventory Management, Leadership, Strategic Planning, PowerPoint, Employee Relations, Team Leadership, Training, Software Documentation, Negotiation, Inventory Control, Coaching, Time Management, Logistics, Customer Satisfaction, Retail
Education
Mclennan Community College 2015 — 2017
Business Administration and Management
Moody High
CEFCO Convenience Stores May 2012 - Present
First National Bank of Moody 2009 - 2012
Convergys November 2007 - November 2008
Skills
Management, Inventory Management, Leadership, Strategic Planning, PowerPoint, Employee Relations, Team Leadership, Training, Software Documentation, Negotiation, Inventory Control, Coaching, Time Management, Logistics, Customer Satisfaction, Retail
Education
Mclennan Community College 2015 — 2017
Business Administration and Management
Moody High
Tracy Osazemwinde, MBA's Convergys Experience January 2012 - June 2012
Job Actively Seeking New Opportunities: Human Resources, Training & Development, Marketing, Management, Sales Management
Industry Human Resources
Experience
Actively Seeking New Opportunites January 2015 - Present
Southern University and A&M College System June 2012 - Present
LITTLE DREAMS LEARNING CENTER, LLC June 2012 - January 2014
Southern University and A&M College System August 2012 - May 2013
Convergys January 2012 - June 2012
Convergys April 2011 - January 2012
Convergys August 2010 - April 2011
Convergys July 2010 - August 2010
Convergys January 2010 - July 2010
Convergys September 2007 - December 2009
Skills
Human Resources, Training, Leadership, Employee Relations, Recruiting, Organizational..., Team Building, Management, Customer Service, Microsoft Office, Time Management, Customer Satisfaction, Microsoft Excel, Marketing, Process Improvement, Team Leadership, Strategy, Operations Management, Sales, Interviews, Call Centers, Payroll, Employee Benefits, Data Entry, Project Management, Event Planning &..., Curriculum Development, Vendor & Client..., Coaching & Development, Analytical, Strategic, Innovative, Persuasive
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
Louisiana State University 2007 — 2010
Bachelor of Science (BS), Psychology
Louisiana State University 2007 — 2010
Bachelor of Arts (BA), Sociology, Criminology Concentration
Actively Seeking New Opportunites January 2015 - Present
Southern University and A&M College System June 2012 - Present
LITTLE DREAMS LEARNING CENTER, LLC June 2012 - January 2014
Southern University and A&M College System August 2012 - May 2013
Convergys January 2012 - June 2012
Convergys April 2011 - January 2012
Convergys August 2010 - April 2011
Convergys July 2010 - August 2010
Convergys January 2010 - July 2010
Convergys September 2007 - December 2009
Skills
Human Resources, Training, Leadership, Employee Relations, Recruiting, Organizational..., Team Building, Management, Customer Service, Microsoft Office, Time Management, Customer Satisfaction, Microsoft Excel, Marketing, Process Improvement, Team Leadership, Strategy, Operations Management, Sales, Interviews, Call Centers, Payroll, Employee Benefits, Data Entry, Project Management, Event Planning &..., Curriculum Development, Vendor & Client..., Coaching & Development, Analytical, Strategic, Innovative, Persuasive
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
Louisiana State University 2007 — 2010
Bachelor of Science (BS), Psychology
Louisiana State University 2007 — 2010
Bachelor of Arts (BA), Sociology, Criminology Concentration
Chante Rice's Convergys Experience August 2009 - June 2010
Job Business Education Instructor
Industry Human Resources
Experience
Miss Black USA November 2012 - Present
City of Baker School Systems March 2011 - Present
University of Phoenix March 2011 - November 2012
Education Affiliates June 2010 - March 2011
Convergys August 2009 - June 2010
Blue Cross Blue Shield of Louisiana June 2008 - May 2009
Skills
Human Resources, Secondary Education, Higher Education, Recruiting, Staffing Services, Leadership Development, Public Speaking, Youth Development, Youth Mentoring, Coordinating Events, Pageants, Payroll, Career Assessment, Academic Advising, Screening Resumes, Resume Writing, Microsoft Word, Microsoft Excel, PeopleSoft, CampusVue, Job Placements, Interviews, Staff Development, Leadership
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Louisiana State University and Agricultural and Mechanical College 2005 — 2009
Bachelor of Applied Science (BASc), Human Resources Development
Miss Black USA November 2012 - Present
City of Baker School Systems March 2011 - Present
University of Phoenix March 2011 - November 2012
Education Affiliates June 2010 - March 2011
Convergys August 2009 - June 2010
Blue Cross Blue Shield of Louisiana June 2008 - May 2009
Skills
Human Resources, Secondary Education, Higher Education, Recruiting, Staffing Services, Leadership Development, Public Speaking, Youth Development, Youth Mentoring, Coordinating Events, Pageants, Payroll, Career Assessment, Academic Advising, Screening Resumes, Resume Writing, Microsoft Word, Microsoft Excel, PeopleSoft, CampusVue, Job Placements, Interviews, Staff Development, Leadership
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Louisiana State University and Agricultural and Mechanical College 2005 — 2009
Bachelor of Applied Science (BASc), Human Resources Development
Crystal (Jackson) MacCoy Crystal (Jackson) MacCoy's Convergys Experience June 2012 - Present
Job Project Ready Trainer at Convergys
Industry Consumer Services
Experience
Convergys June 2012 - Present
Papa V's Pizzeria August 2010 - March 2012
Pizza Hut March 2010 - August 2010
Skills
Microsoft Office, Communication, Organization, Customer Service, Technical Support, Teamwork, Leadership, Coaching, Feedback, Employee Training, Management, Catering, Event Planning, Event Management, Admissions, Recruiting
Education
DeVry University-Online 2011 — 2013
Bachelor of Science (BS), Technical Management/Hospitality
Mansfield University of Pennsylvania 2010 — 2011
Convergys June 2012 - Present
Papa V's Pizzeria August 2010 - March 2012
Pizza Hut March 2010 - August 2010
Skills
Microsoft Office, Communication, Organization, Customer Service, Technical Support, Teamwork, Leadership, Coaching, Feedback, Employee Training, Management, Catering, Event Planning, Event Management, Admissions, Recruiting
Education
DeVry University-Online 2011 — 2013
Bachelor of Science (BS), Technical Management/Hospitality
Mansfield University of Pennsylvania 2010 — 2011
Cheryl Sydenstricker's Convergys Experience April 2011 - March 2012
Job Senior Research Analyst at Lunt Associates, Inc. Market Research Consultants, W.M. Barr, Ethicon, Inc.
Industry Market Research
Experience
Lunt Associates, Inc. April 2012 - Present
Convergys April 2011 - March 2012
Ipsos ASI July 2006 - March 2011
Skills
Market Research, Quantitative Research, Qualitative Research, Advertising Research, Survey Design, Data Analysis, Leadership, CRM, Project Management, Management, Training, Marketing Research
Education
Marshall University 2002 — 2006
Bachelors, Advertising
Lunt Associates, Inc. April 2012 - Present
Convergys April 2011 - March 2012
Ipsos ASI July 2006 - March 2011
Skills
Market Research, Quantitative Research, Qualitative Research, Advertising Research, Survey Design, Data Analysis, Leadership, CRM, Project Management, Management, Training, Marketing Research
Education
Marshall University 2002 — 2006
Bachelors, Advertising
Chang-Qing Shu Chang-Qing Shu's Convergys Experience 2005 - 2007
Job Chief Scientist / CoFounder at Verbyx Inc
Industry Computer Software
Experience
Verbyx Inc January 2012 - Present
Adacel Systems Inc 2007 - 2011
Convergys 2005 - 2007
Carnegie Speech Company 2002 - 2005
BBN Technologies 1994 - 2001
Image Business Systems 1991 - 1994
Image Processing Laboratory, New Jersey Institute of Technology 1989 - 1991
Skills
Machine Learning, Algorithms, Artificial Intelligence, Distributed Systems, Natural Language..., Data Mining, Computer Science, Image Processing, Pattern Recognition, Computer Vision, Software Engineering, Signal Processing, Information Retrieval, Text Mining, Predictive Analytics, Simulations
Education
City University of New York, Queens College
Master of Science (MS), Computer Science
Massachusetts Institute of Technology
Continuous Speech Recognition
New Jersey Institute of Technology 1989 — 1991
Postdoctoral Fellowship, Image Processing
Chinese Academy of Science, Institute of Physics 1981 — 1985
Doctor of Philosophy (Ph.D.), Theoretical Physics
Chinese Institute of Physics 1981 — 1985
Master of Science (MS), Physics
Nanjing Normal University
Bachelor of Science (BS), Physics
Verbyx Inc January 2012 - Present
Adacel Systems Inc 2007 - 2011
Convergys 2005 - 2007
Carnegie Speech Company 2002 - 2005
BBN Technologies 1994 - 2001
Image Business Systems 1991 - 1994
Image Processing Laboratory, New Jersey Institute of Technology 1989 - 1991
Skills
Machine Learning, Algorithms, Artificial Intelligence, Distributed Systems, Natural Language..., Data Mining, Computer Science, Image Processing, Pattern Recognition, Computer Vision, Software Engineering, Signal Processing, Information Retrieval, Text Mining, Predictive Analytics, Simulations
Education
City University of New York, Queens College
Master of Science (MS), Computer Science
Massachusetts Institute of Technology
Continuous Speech Recognition
New Jersey Institute of Technology 1989 — 1991
Postdoctoral Fellowship, Image Processing
Chinese Academy of Science, Institute of Physics 1981 — 1985
Doctor of Philosophy (Ph.D.), Theoretical Physics
Chinese Institute of Physics 1981 — 1985
Master of Science (MS), Physics
Nanjing Normal University
Bachelor of Science (BS), Physics
Latham Folse's Convergys Experience January 2007 - May 2012
Job Medicaid Program Manager at Louisiana Department of Health and Hospitals
Industry Program Development
Experience
Louisiana Department of Health and Hospitals September 2012 - Present
Convergys January 2007 - May 2012
Convergys February 2005 - January 2007
Convergys August 2003 - February 2005
Aegis Mortgage June 2001 - February 2003
Aegis Mortgage June 1998 - June 2001
Aegis Mortgage December 1996 - June 1998
Skills
Project Management, Client Services, Marketing Communications, Analytics, Budget, Specialty Items, Marketing Management, Direct Marketing, Program Management, Change Management, Outsourcing Management, Brochure Production, Cross-functional Team..., Thought Leadership, Creativity Skills, Quality Management, Advertising, Client Liaison, Client Counseling, Virtual Teams, Action Plan Development, Lead Generation, Trade Show Strategy, Contract Negotiation, Creative Solutions, High-Impact..., Training Delivery, P&L Responsibility, Project Planning, Account Management, Time Management, Multi Tasking, Work in A Fast-paced..., Call Center, Financial Services, Vendor Management, Budgets, Customer Experience, Process Improvement, Call Centers, Strategic Planning, Leadership, Management, P&L Management, Marketing, Quality Assurance, Data Analysis, Outsourcing, Employee Engagement, Business Process...
Education
Louisiana State University 1991 — 1996
Bachelor of Science (B.S.), Marketing
Louisiana Department of Health and Hospitals September 2012 - Present
Convergys January 2007 - May 2012
Convergys February 2005 - January 2007
Convergys August 2003 - February 2005
Aegis Mortgage June 2001 - February 2003
Aegis Mortgage June 1998 - June 2001
Aegis Mortgage December 1996 - June 1998
Skills
Project Management, Client Services, Marketing Communications, Analytics, Budget, Specialty Items, Marketing Management, Direct Marketing, Program Management, Change Management, Outsourcing Management, Brochure Production, Cross-functional Team..., Thought Leadership, Creativity Skills, Quality Management, Advertising, Client Liaison, Client Counseling, Virtual Teams, Action Plan Development, Lead Generation, Trade Show Strategy, Contract Negotiation, Creative Solutions, High-Impact..., Training Delivery, P&L Responsibility, Project Planning, Account Management, Time Management, Multi Tasking, Work in A Fast-paced..., Call Center, Financial Services, Vendor Management, Budgets, Customer Experience, Process Improvement, Call Centers, Strategic Planning, Leadership, Management, P&L Management, Marketing, Quality Assurance, Data Analysis, Outsourcing, Employee Engagement, Business Process...
Education
Louisiana State University 1991 — 1996
Bachelor of Science (B.S.), Marketing
Alex Trejos's Convergys Experience May 2001 - June 2012
Job Service Manager at Cintas Corporation
Industry Human Resources
Experience
Cintas Corporation January 2013 - Present
Convergys May 2001 - June 2012
Cendant December 1995 - April 2001
PRL Enterprises January 1994 - November 1995
Skills
Employee Relations, Talent Acquisition, Onboarding, HRIS, Talent Management, Contract Recruitment, Call Centers, Deferred Compensation, Employee Engagement, Applicant Tracking..., Performance Management, Technical Recruiting, Screening Resumes, Human Resources, Recruiting, Workforce Planning, Internet Recruiting, HR Policies, College Recruiting, Benefits Administration, Screening, Taleo, Temporary Placement, Succession Planning, Benefits Negotiation
Education
Louisiana State University 1989 — 1993
Bachelors, Economics
University of Phoenix 2003 — 2005
Masters, MBA
Cintas Corporation January 2013 - Present
Convergys May 2001 - June 2012
Cendant December 1995 - April 2001
PRL Enterprises January 1994 - November 1995
Skills
Employee Relations, Talent Acquisition, Onboarding, HRIS, Talent Management, Contract Recruitment, Call Centers, Deferred Compensation, Employee Engagement, Applicant Tracking..., Performance Management, Technical Recruiting, Screening Resumes, Human Resources, Recruiting, Workforce Planning, Internet Recruiting, HR Policies, College Recruiting, Benefits Administration, Screening, Taleo, Temporary Placement, Succession Planning, Benefits Negotiation
Education
Louisiana State University 1989 — 1993
Bachelors, Economics
University of Phoenix 2003 — 2005
Masters, MBA
Clarissa Strowder's Convergys Experience November 2008 - January 2010
Job Retail Professional
Industry Retail
Experience
Xerox Services June 2011 - January 2012
ACS XEROX Company March 2011 - January 2012
Zcomm Wireless, LLC January 2001 - January 2012
Zcomm Wireless, LLC. 2012 - 2012
The Home Depot March 2010 - October 2010
Convergys November 2008 - January 2010
Skills
Customer Service, Microsoft Office, Retail Sales, Problem Solving, Customer Satisfaction, Customer Oriented, Customer Support, Sales Process, Commission Work
Education
McNeese State University 2008 — 2010
McNeese State University
a Bachelor of Science, Nursing
Xerox Services June 2011 - January 2012
ACS XEROX Company March 2011 - January 2012
Zcomm Wireless, LLC January 2001 - January 2012
Zcomm Wireless, LLC. 2012 - 2012
The Home Depot March 2010 - October 2010
Convergys November 2008 - January 2010
Skills
Customer Service, Microsoft Office, Retail Sales, Problem Solving, Customer Satisfaction, Customer Oriented, Customer Support, Sales Process, Commission Work
Education
McNeese State University 2008 — 2010
McNeese State University
a Bachelor of Science, Nursing
Simran S , PMP, CSM, OCP Simran S , PMP, CSM, OCP's Convergys Experience September 2003 - June 2004
Job Project Manager at Gap
Industry Computer Software
Experience
Gap Inc./GID June 2014 - Present
Nisum Technologies, Inc. June 2014 - Present
Apple October 2010 - June 2014
Challenge Exchange Inc. January 2010 - August 2010
Orange Business Services May 2008 - December 2009
Electronic Data Systems August 2007 - April 2008
Telecom software Corporation March 2007 - July 2007
Convergys September 2003 - June 2004
Skills
Business Requirements, Visio, User Acceptance Testing, Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Project Management, MS Project, Program Management, PMP, Agile Project Management, Data Warehousing, Functional..., Test Planning, Gap Analysis, Waterfall, Business Analytics, Project Coordination, Testing, Integration, Scrum, Oracle, Quality Assurance, Databases, Pre-sales, UML, Analysis, Cloud Computing, Team Management, Project Planning, Management, Data Analysis, Team Leadership, Systems Analysis, Business Objects, SQL, Vendor Management, PMO, SharePoint, Enterprise Software, Software Documentation, CRM, Business Process..., Telecommunications, Cross-functional Team..., Certified Scrum Master...
Education
Manipal University
Bachelors in Information technology, Information Technology
PMI
PMP certification, Project Management
SQL Star International, Chandigarh
Oracle 9i DBA OCP certification, Oracle DBA
Scrum Alliance
Scrum Master Certification, Agile Methodologies
Sikkim Manipal University of Health, Medical and Technological Sciences
Masters in Computers Application, Computer science
Gap Inc./GID June 2014 - Present
Nisum Technologies, Inc. June 2014 - Present
Apple October 2010 - June 2014
Challenge Exchange Inc. January 2010 - August 2010
Orange Business Services May 2008 - December 2009
Electronic Data Systems August 2007 - April 2008
Telecom software Corporation March 2007 - July 2007
Convergys September 2003 - June 2004
Skills
Business Requirements, Visio, User Acceptance Testing, Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Project Management, MS Project, Program Management, PMP, Agile Project Management, Data Warehousing, Functional..., Test Planning, Gap Analysis, Waterfall, Business Analytics, Project Coordination, Testing, Integration, Scrum, Oracle, Quality Assurance, Databases, Pre-sales, UML, Analysis, Cloud Computing, Team Management, Project Planning, Management, Data Analysis, Team Leadership, Systems Analysis, Business Objects, SQL, Vendor Management, PMO, SharePoint, Enterprise Software, Software Documentation, CRM, Business Process..., Telecommunications, Cross-functional Team..., Certified Scrum Master...
Education
Manipal University
Bachelors in Information technology, Information Technology
PMI
PMP certification, Project Management
SQL Star International, Chandigarh
Oracle 9i DBA OCP certification, Oracle DBA
Scrum Alliance
Scrum Master Certification, Agile Methodologies
Sikkim Manipal University of Health, Medical and Technological Sciences
Masters in Computers Application, Computer science
Shannon Keys Shannon Keys's Convergys Experience May 2009 - July 2010
Job Personal/Virtual Assistant
Industry Consumer Services
Experience
Essential Keys Virtual Assistant Services January 2014 - Present
Convergys May 2009 - July 2010
Purple Heart Vetrans October 2007 - April 2009
Skills
Customer Service, Customer Satisfaction, Customer Retention, Appointment Scheduling, Computer Proficiency, Multi Tasking, Organizational..., Relationship Management, Building Relationships, Office Administration, Office Management, Phone Etiquette, Flexible Schedule, Setting Appointments, Appointed Person, Team Leadership, Team Management, Employee Training, Data Entry, Work Well Independently, Deadline Driven, Deadline Oriented, Proactive self-starter, Assertiveness, Resourceful..., Project Management, Consistency, Client Focus
Education
University of Phoenix 2009 — 2011
Associate of Science (A.S.), Health/Health Care Administration/Management
Massasoit Community College 1996 — 1996
GED, High School Equivalence Certificate Program
Essential Keys Virtual Assistant Services January 2014 - Present
Convergys May 2009 - July 2010
Purple Heart Vetrans October 2007 - April 2009
Skills
Customer Service, Customer Satisfaction, Customer Retention, Appointment Scheduling, Computer Proficiency, Multi Tasking, Organizational..., Relationship Management, Building Relationships, Office Administration, Office Management, Phone Etiquette, Flexible Schedule, Setting Appointments, Appointed Person, Team Leadership, Team Management, Employee Training, Data Entry, Work Well Independently, Deadline Driven, Deadline Oriented, Proactive self-starter, Assertiveness, Resourceful..., Project Management, Consistency, Client Focus
Education
University of Phoenix 2009 — 2011
Associate of Science (A.S.), Health/Health Care Administration/Management
Massasoit Community College 1996 — 1996
GED, High School Equivalence Certificate Program
Crystal Nicol, CPC Crystal Nicol, CPC's Convergys Experience March 2000 - September 2008
Job Senior Recruitment Specialist at Eagle Professional Resources
Industry Staffing and Recruiting
Experience
Eagle Professional Resources September 2008 - Present
Convergys March 2000 - September 2008
Skills
Lotus Notes, Social Networking, Microsoft Office, Recruiting, Business Networking, Job Descriptions, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Screening, Talent Acquisition, Permanent Placement, Internet Recruiting, Sourcing, Screening Resumes, Staffing Services, Reference Checking, Information Technology, Resource Management, Recruitment Advertising, IT Recruitment, Candidate Generation, Requirements Analysis, Requirements Gathering, Management, SDLC, Vendor Management, Leadership, Employee Relations, Coaching, Human Resources, Temporary Placement, Interviews, Performance Management, Management Consulting, Onboarding, Executive Search, Networking, Benefits Negotiation, Team Leadership, Change Management
Education
Herzing
Database Design and Administration
Loyalist College
Business Administration
St. Joseph's High School
Eagle Professional Resources September 2008 - Present
Convergys March 2000 - September 2008
Skills
Lotus Notes, Social Networking, Microsoft Office, Recruiting, Business Networking, Job Descriptions, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Screening, Talent Acquisition, Permanent Placement, Internet Recruiting, Sourcing, Screening Resumes, Staffing Services, Reference Checking, Information Technology, Resource Management, Recruitment Advertising, IT Recruitment, Candidate Generation, Requirements Analysis, Requirements Gathering, Management, SDLC, Vendor Management, Leadership, Employee Relations, Coaching, Human Resources, Temporary Placement, Interviews, Performance Management, Management Consulting, Onboarding, Executive Search, Networking, Benefits Negotiation, Team Leadership, Change Management
Education
Herzing
Database Design and Administration
Loyalist College
Business Administration
St. Joseph's High School
Elizabeth Zachary-Riviere's Convergys Experience May 2001 - October 2005
Job
Industry Research
Experience
Shreveport Behavioral Health September 2014 - Present
Convergys May 2001 - October 2005
Ronnie LeBoeuf Notarial Seminars October 1997 - January 1998
Baton Rouge Symphony and Arts & Humanities Council January 1972 - December 1974
Skills
Legal..., domestic violence..., oral/written..., teamwork; interacted..., employment agencies,..., management; finances;..., inventory & purchasing;..., Research, Public Relations, Marketing, Communication, Public Speaking, Training, Event Planning, Social Networking, Customer Service, Human Resources, Conflict Resolution, Leadership, Coaching, Management, Teaching, Fundraising, Team Building, Time Management
Education
Louisiana State University and Agricultural and Mechanical College 2003 — 2006
Bachelor of Arts (B.A.), Sociology, 3.50, Dean's List
Louisiana State University 2001 — 2002
Certificate of Completion, Approved by American Bar Association, LSU Paralegal Studies Program, GPA: 3.49
Phillips Junior College, Melbourne, Florida 1990 — 1992
Associate of Science (A.S.), marketing/management, GPA: 4.0, President's List
Shreveport Behavioral Health September 2014 - Present
Convergys May 2001 - October 2005
Ronnie LeBoeuf Notarial Seminars October 1997 - January 1998
Baton Rouge Symphony and Arts & Humanities Council January 1972 - December 1974
Skills
Legal..., domestic violence..., oral/written..., teamwork; interacted..., employment agencies,..., management; finances;..., inventory & purchasing;..., Research, Public Relations, Marketing, Communication, Public Speaking, Training, Event Planning, Social Networking, Customer Service, Human Resources, Conflict Resolution, Leadership, Coaching, Management, Teaching, Fundraising, Team Building, Time Management
Education
Louisiana State University and Agricultural and Mechanical College 2003 — 2006
Bachelor of Arts (B.A.), Sociology, 3.50, Dean's List
Louisiana State University 2001 — 2002
Certificate of Completion, Approved by American Bar Association, LSU Paralegal Studies Program, GPA: 3.49
Phillips Junior College, Melbourne, Florida 1990 — 1992
Associate of Science (A.S.), marketing/management, GPA: 4.0, President's List
Kunal Singh Kunal Singh's Convergys Experience December 2005 - November 2006
Job Senior Wireless Consultant at Presidio
Industry Computer & Network Security
Experience
Presidio January 2015 - Present
Intuitive Technology Partners, Inc. December 2012 - December 2014
Cisco Systems June 2012 - December 2012
Community Health Systems, Inc. April 2012 - June 2012
Cisco Systems January 2012 - April 2012
Aricent Group February 2009 - November 2011
Aricent November 2006 - February 2009
Convergys December 2005 - November 2006
Skills
Consulant Presales, Cisco Wireless, Networks, BOM, Wireless Security, Debugging, RFP, CCNP, Pre-sales, Wireless Access, Network Communications, Bill of Materials, Wireless Networking, Troubleshooting, CCNA, Network Design, Wireless, WiFi, Cisco Technologies, Routing, WAN, VPN, CCIE, WLAN, Cisco IOS, QoS, Cisco Certified, OSPF, Network Architecture, Routers, BGP, Switches
Education
Maharshi Dayanand University 2003 — 2006
Master in computer applicantion, Networks
DAV Public school 1998 — 2000
High School, Economics and Biology
Presidio January 2015 - Present
Intuitive Technology Partners, Inc. December 2012 - December 2014
Cisco Systems June 2012 - December 2012
Community Health Systems, Inc. April 2012 - June 2012
Cisco Systems January 2012 - April 2012
Aricent Group February 2009 - November 2011
Aricent November 2006 - February 2009
Convergys December 2005 - November 2006
Skills
Consulant Presales, Cisco Wireless, Networks, BOM, Wireless Security, Debugging, RFP, CCNP, Pre-sales, Wireless Access, Network Communications, Bill of Materials, Wireless Networking, Troubleshooting, CCNA, Network Design, Wireless, WiFi, Cisco Technologies, Routing, WAN, VPN, CCIE, WLAN, Cisco IOS, QoS, Cisco Certified, OSPF, Network Architecture, Routers, BGP, Switches
Education
Maharshi Dayanand University 2003 — 2006
Master in computer applicantion, Networks
DAV Public school 1998 — 2000
High School, Economics and Biology
Bryan Noggy Bryan Noggy's Convergys Experience September 2014 - January 2015
Job Technical Support Representative at Convergys
Industry Music
Experience
Applebee's February 2014 - Present
Convergys September 2014 - January 2015
Manpower September 2014 - September 2014
Husson's Pizza June 2013 - September 2014
Pizza Hut March 2013 - June 2013
Sears Holdings Corporation June 2010 - March 2013
Public Defender Service January 2008 - December 2010
Microtel Inn and Suites 2007 - 2009
RGIS June 2002 - June 2008
Texas Steakhouse November 2004 - February 2007
Skills
Music, Orchestral Music, Teaching, Training, Music Education, Customer Service, Singing, Music Theory, Recording, Music Production, Conducting, Special Education, Higher Education, Elementary Education, Classical, Time Management, Studio Recording, Public Speaking, Research, Curriculum Development, Critical Thinking, Curriculum Design, Data Entry, Event Management, Creative Writing, Editing, Nonprofits, Microsoft Office, PowerPoint, Microsoft Excel, Customer Satisfaction, Social Media, Microsoft Word, Social Networking, Team Leadership
Education
Marshall University 2011 — 2013
Master of Arts in Music Performance, Saxophone
West Virginia State University 2004 — 2010
Bachelor of Arts (BA), Music Education
West Virginia University 2001 — 2005
Music
Applebee's February 2014 - Present
Convergys September 2014 - January 2015
Manpower September 2014 - September 2014
Husson's Pizza June 2013 - September 2014
Pizza Hut March 2013 - June 2013
Sears Holdings Corporation June 2010 - March 2013
Public Defender Service January 2008 - December 2010
Microtel Inn and Suites 2007 - 2009
RGIS June 2002 - June 2008
Texas Steakhouse November 2004 - February 2007
Skills
Music, Orchestral Music, Teaching, Training, Music Education, Customer Service, Singing, Music Theory, Recording, Music Production, Conducting, Special Education, Higher Education, Elementary Education, Classical, Time Management, Studio Recording, Public Speaking, Research, Curriculum Development, Critical Thinking, Curriculum Design, Data Entry, Event Management, Creative Writing, Editing, Nonprofits, Microsoft Office, PowerPoint, Microsoft Excel, Customer Satisfaction, Social Media, Microsoft Word, Social Networking, Team Leadership
Education
Marshall University 2011 — 2013
Master of Arts in Music Performance, Saxophone
West Virginia State University 2004 — 2010
Bachelor of Arts (BA), Music Education
West Virginia University 2001 — 2005
Music
Amit Mohleji Amit Mohleji's Convergys Experience August 2003 - January 2004
Job PreSales Engineer/Principal Consultant at XebiaLabs
Industry Computer Software
Experience
XebiaLabs March 2013 - Present
Xebia June 2012 - March 2013
Tribune Company 2013 - 2013
Sapient July 2010 - June 2012
HCL Technologies August 2004 - July 2010
InterContinental Hotels Group ( Client ) July 2007 - June 2010
AMD ( Client ) August 2004 - June 2007
Intersolutions Pvt. Ltd. February 2004 - July 2004
Convergys August 2003 - January 2004
Skills
Agile Methodologies, Java Enterprise Edition, Spring, Hibernate, Java, Scrum, Tomcat, Web Services, Servlets, Maven, JMS, Software Development, JSP, Software Design, GWT, Ant, Apache, SOA, Web Applications, JDBC, Websphere, Architecture, SDLC, Architectures, Integration, Struts, Weblogic, spring integration, DevOps, Ruby, Python, Puppet, Freemarker, Chef, Shell Scripting, JBoss Application Server, SOAP, JUnit, Spring Framework
Education
Maharshi Dayanand University 1999 — 2003
B.E., Computer Science
Hans Raj Model School, Delhi 1996 — 1998
10+2, Non -Medical Comp Sc
XebiaLabs March 2013 - Present
Xebia June 2012 - March 2013
Tribune Company 2013 - 2013
Sapient July 2010 - June 2012
HCL Technologies August 2004 - July 2010
InterContinental Hotels Group ( Client ) July 2007 - June 2010
AMD ( Client ) August 2004 - June 2007
Intersolutions Pvt. Ltd. February 2004 - July 2004
Convergys August 2003 - January 2004
Skills
Agile Methodologies, Java Enterprise Edition, Spring, Hibernate, Java, Scrum, Tomcat, Web Services, Servlets, Maven, JMS, Software Development, JSP, Software Design, GWT, Ant, Apache, SOA, Web Applications, JDBC, Websphere, Architecture, SDLC, Architectures, Integration, Struts, Weblogic, spring integration, DevOps, Ruby, Python, Puppet, Freemarker, Chef, Shell Scripting, JBoss Application Server, SOAP, JUnit, Spring Framework
Education
Maharshi Dayanand University 1999 — 2003
B.E., Computer Science
Hans Raj Model School, Delhi 1996 — 1998
10+2, Non -Medical Comp Sc
Bobbi Englert Bobbi Englert's Convergys Experience September 2010 - January 2012
Job Corporate Recruiter at Heartland Payment Systems
Industry Financial Services
Experience
Heartland Payment Systems April 2015 - Present
ServiceLink, a Black Knight Financial Services Company January 2012 - April 2015
Convergys September 2010 - January 2012
Skills
Recruiting, Internet Recruiting, Interviews, Management, College Recruiting, Leadership, Temporary Staffing, Talent Management, Applicant Tracking..., Customer Service, Succession Planning, SDLC, Microsoft Excel, Onboarding, Employee Relations, Background Checks, Taleo, Job Fairs, Talent Acquisition, Sales, Performance Management
Education
Marietta College 2006 — 2010
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Heartland Payment Systems April 2015 - Present
ServiceLink, a Black Knight Financial Services Company January 2012 - April 2015
Convergys September 2010 - January 2012
Skills
Recruiting, Internet Recruiting, Interviews, Management, College Recruiting, Leadership, Temporary Staffing, Talent Management, Applicant Tracking..., Customer Service, Succession Planning, SDLC, Microsoft Excel, Onboarding, Employee Relations, Background Checks, Taleo, Job Fairs, Talent Acquisition, Sales, Performance Management
Education
Marietta College 2006 — 2010
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Paul J Giuliani Paul J Giuliani's Convergys Experience November 1995 - April 1999
Job Managing Director, Paul J Giuliani & Associates, LLC
Industry Human Resources
Experience
Paul J Giuliani & Associates, LLC October 2012 - Present
Enrichment Technology Company, Ltd. July 2006 - September 2012
Warren Equipment Company March 2004 - June 2006
Telcordia Technologies October 1999 - February 2002
Convergys November 1995 - April 1999
AT&T 1994 - 1995
Nortel Networks 1985 - 1994
Skills
Strategic Planning, Customer Service, Employee Relations, Human Resources, Performance Management, +40 years of..., Microsoft Office, Microsoft Excel, Negotiation, Budgets, Outlook, Microsoft Word, PowerPoint, International Business, Change Management, HRIS, Leadership, Management, Organizational..., Personnel Management, Program Management, Recruiting, Talent Management, Training
Education
Macomb Community College
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
University of Detroit Mercy
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Detroit Mercy
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Paul J Giuliani & Associates, LLC October 2012 - Present
Enrichment Technology Company, Ltd. July 2006 - September 2012
Warren Equipment Company March 2004 - June 2006
Telcordia Technologies October 1999 - February 2002
Convergys November 1995 - April 1999
AT&T 1994 - 1995
Nortel Networks 1985 - 1994
Skills
Strategic Planning, Customer Service, Employee Relations, Human Resources, Performance Management, +40 years of..., Microsoft Office, Microsoft Excel, Negotiation, Budgets, Outlook, Microsoft Word, PowerPoint, International Business, Change Management, HRIS, Leadership, Management, Organizational..., Personnel Management, Program Management, Recruiting, Talent Management, Training
Education
Macomb Community College
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
University of Detroit Mercy
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Detroit Mercy
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Krystle Sims Krystle Sims's Convergys Experience June 2009 - February 2011
Job Experienced Call Center Manager, Consultant, Stylist, Event and Wedding Planner.
Industry Program Development
Experience
Aditya Birla Minacs May 2013 - Present
Summer Joi consulting January 2011 - Present
Your Celebration Station January 2012 - October 2013
Aditya Birla Minacs March 2012 - May 2013
Aditya Birla Minacs October 2011 - March 2012
Aditya Birla Minacs February 2011 - October 2011
Convergys June 2009 - February 2011
My Kidz Place March 2008 - August 2008
Michigan Technical Academy September 2006 - March 2008
DetroTel March 2006 - October 2006
Skills
Public Relations, Media Relations, Strategic Communications, Social Media, Corporate Communications, Marketing Communications, Press Releases, Crisis Communications, Internal Communications, Public Speaking, Event Planning, Strategic Planning, Editing, Social Media Marketing, Management, Leadership, Customer Satisfaction, Training, Team Building, Team Leadership
Education
Baker College 2004 — 2015
ELEMENTARY EARLY CHILDHOOD EDUCATION-LANGUAGE ARTS
Marygrove College 2010 — 2014
Elementary Education and Teaching
Aditya Birla Minacs May 2013 - Present
Summer Joi consulting January 2011 - Present
Your Celebration Station January 2012 - October 2013
Aditya Birla Minacs March 2012 - May 2013
Aditya Birla Minacs October 2011 - March 2012
Aditya Birla Minacs February 2011 - October 2011
Convergys June 2009 - February 2011
My Kidz Place March 2008 - August 2008
Michigan Technical Academy September 2006 - March 2008
DetroTel March 2006 - October 2006
Skills
Public Relations, Media Relations, Strategic Communications, Social Media, Corporate Communications, Marketing Communications, Press Releases, Crisis Communications, Internal Communications, Public Speaking, Event Planning, Strategic Planning, Editing, Social Media Marketing, Management, Leadership, Customer Satisfaction, Training, Team Building, Team Leadership
Education
Baker College 2004 — 2015
ELEMENTARY EARLY CHILDHOOD EDUCATION-LANGUAGE ARTS
Marygrove College 2010 — 2014
Elementary Education and Teaching
deejane hooker deejane hooker's Convergys Experience January 1999 - Present
Job CUSTOMER SERVICE at Convergys
Industry Retail
Experience
Convergys January 1999 - Present
Walmart July 2006 - October 2011
Convergys January 1999 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Word Processing, Shorthand, Cashiering, Customer Service, Retail Sales, Customer Retention, Customer Support, Customer Analysis, Databases, Data Entry, Medical Terminology, Billing Process, Billing Systems, Sales
Education
Martin Community College 2012 — 2013
Medication Aide
Pitt Community College 2004 — 2004
High School Equivalence Certificate Program
Convergys January 1999 - Present
Walmart July 2006 - October 2011
Convergys January 1999 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Word Processing, Shorthand, Cashiering, Customer Service, Retail Sales, Customer Retention, Customer Support, Customer Analysis, Databases, Data Entry, Medical Terminology, Billing Process, Billing Systems, Sales
Education
Martin Community College 2012 — 2013
Medication Aide
Pitt Community College 2004 — 2004
High School Equivalence Certificate Program
Martin DiLoreto Martin DiLoreto's Convergys Experience October 2009 - September 2010
Job National Recruiting Support Manager at TransForce
Industry Human Resources
Experience
TransForce May 2014 - Present
MalaceHR November 2010 - May 2014
Convergys October 2009 - September 2010
The Intelligent Companies, Inc. April 2006 - May 2009
Kelly Services August 2000 - November 2005
Skills
Talent Acquisition, Employee Relations, Recruiting, Interviews, Human Resources, Training, Talent Management, Sourcing, Benefits Negotiation, Employee Benefits, Applicant Tracking..., Screening, New Hire Orientations, Internet Recruiting, Risk Management, Job Fairs, Temporary Staffing, Employee Training, Onboarding, Leadership, Succession Planning, Technical Recruiting, Organizational..., Temporary Placement, Screening Resumes, Workers Compensation, Resume Writing, Staffing Services, Benefits Administration, FMLA, Personnel Management, Employment Law, HRIS, Contract Recruitment, Payroll, Management, College Recruiting, Multi-State Experience, HR Policies, Permanent Placement, Background Checks, EEOC, USERRA, Workforce Planning, SPHR, Executive Search, Recruitment/Retention, Training & Development, Unemployment Claims, Job Descriptions
Education
Oakland University 2006 — 2008
Master, Training & Development
Oakland University 1987 — 1990
Bachelor of Arts, Political Science
Macomb Community College 1984 — 1987
Associate, Liberal Arts
TransForce May 2014 - Present
MalaceHR November 2010 - May 2014
Convergys October 2009 - September 2010
The Intelligent Companies, Inc. April 2006 - May 2009
Kelly Services August 2000 - November 2005
Skills
Talent Acquisition, Employee Relations, Recruiting, Interviews, Human Resources, Training, Talent Management, Sourcing, Benefits Negotiation, Employee Benefits, Applicant Tracking..., Screening, New Hire Orientations, Internet Recruiting, Risk Management, Job Fairs, Temporary Staffing, Employee Training, Onboarding, Leadership, Succession Planning, Technical Recruiting, Organizational..., Temporary Placement, Screening Resumes, Workers Compensation, Resume Writing, Staffing Services, Benefits Administration, FMLA, Personnel Management, Employment Law, HRIS, Contract Recruitment, Payroll, Management, College Recruiting, Multi-State Experience, HR Policies, Permanent Placement, Background Checks, EEOC, USERRA, Workforce Planning, SPHR, Executive Search, Recruitment/Retention, Training & Development, Unemployment Claims, Job Descriptions
Education
Oakland University 2006 — 2008
Master, Training & Development
Oakland University 1987 — 1990
Bachelor of Arts, Political Science
Macomb Community College 1984 — 1987
Associate, Liberal Arts
Aleah Gage Aleah Gage's Convergys Experience May 2010 - August 2010
Job Psychiatric Nurse at Covenant Health System
Industry Hospital & Health Care
Experience
Covenant Health System April 2013 - Present
Office of Terry Gage, MD May 2010 - May 2013
Genghis Grill October 2010 - July 2011
Convergys May 2010 - August 2010
Skills
Nutrition, Healthcare
Education
Covenant School of Nursing 2011 — 2013
Registered Nurse
Texas Tech University 2009 — 2013
Bachelor's Degree, Human Development and Family Studies
Lubbock Christian University 2006 — 2009
Bachelor's Degree, Chemistry
Covenant Health System April 2013 - Present
Office of Terry Gage, MD May 2010 - May 2013
Genghis Grill October 2010 - July 2011
Convergys May 2010 - August 2010
Skills
Nutrition, Healthcare
Education
Covenant School of Nursing 2011 — 2013
Registered Nurse
Texas Tech University 2009 — 2013
Bachelor's Degree, Human Development and Family Studies
Lubbock Christian University 2006 — 2009
Bachelor's Degree, Chemistry
Eleanor Harowicz's Convergys Experience February 2015 - Present
Job Sales Agent at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2015 - Present
US Army Child, Youth, and School Services September 2011 - September 2014
Dun & Bradstreet March 2009 - September 2010
Melt Restaurant October 2006 - March 2009
Lutron Electronics June 2006 - August 2006
United States Equestrian Team Foundation June 2003 - August 2003
Skills
Customer Service, Fundraising, Coaching, Research, Social Media, Public Speaking, Marketing, B2B, Team Leadership, Event Planning, Business Strategy, Customer Satisfaction
Education
Liberty University 2014 — 2015
Bachelor of Science (B.S.), Accounting, 4.0
Moravian College 2006 — 2008
B.A., Political Science, French
Lynchburg College 2002 — 2004
B.A., International Relations, French
Convergys February 2015 - Present
US Army Child, Youth, and School Services September 2011 - September 2014
Dun & Bradstreet March 2009 - September 2010
Melt Restaurant October 2006 - March 2009
Lutron Electronics June 2006 - August 2006
United States Equestrian Team Foundation June 2003 - August 2003
Skills
Customer Service, Fundraising, Coaching, Research, Social Media, Public Speaking, Marketing, B2B, Team Leadership, Event Planning, Business Strategy, Customer Satisfaction
Education
Liberty University 2014 — 2015
Bachelor of Science (B.S.), Accounting, 4.0
Moravian College 2006 — 2008
B.A., Political Science, French
Lynchburg College 2002 — 2004
B.A., International Relations, French
Samir Zakaria Samir Zakaria's Convergys Experience October 1998 - April 2004
Job Manager, IT Operations at CSX Technology
Industry Transportation/Trucking/Railroad
Experience
CSX Technology September 2014 - Present
CSX Technology April 2008 - August 2014
CSX Technology April 2008 - August 2014
CSX Technology June 2004 - April 2008
Convergys October 1998 - April 2004
Inco Limited 1991 - 1998
Skills
Project Portfolio..., Unix, Visio, SDLC, MS Project, PMP, Project Management, Integration, ITIL, IT Strategy, Disaster Recovery, SharePoint, PMO, Software Project..., Business Intelligence, Requirements Analysis, Vendor Management, Microsoft Project
Education
McGill University 1985 — 1988
B. Eng, Electrical Engineering
McGill University 1985 — 1988
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
CSX Technology September 2014 - Present
CSX Technology April 2008 - August 2014
CSX Technology April 2008 - August 2014
CSX Technology June 2004 - April 2008
Convergys October 1998 - April 2004
Inco Limited 1991 - 1998
Skills
Project Portfolio..., Unix, Visio, SDLC, MS Project, PMP, Project Management, Integration, ITIL, IT Strategy, Disaster Recovery, SharePoint, PMO, Software Project..., Business Intelligence, Requirements Analysis, Vendor Management, Microsoft Project
Education
McGill University 1985 — 1988
B. Eng, Electrical Engineering
McGill University 1985 — 1988
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Satej Ankolekar Satej Ankolekar's Convergys Experience September 2002 - November 2005
Job Technical lead at Cablevision
Industry Telecommunications
Experience
Cablevision June 2006 - Present
Convergys India Services Pvt. Ltd September 2003 - December 2005
Cablevision Systems Corporation October 2002 - December 2005
Convergys India Services Pvt.Ltd October 2002 - December 2005
Convergys September 2002 - November 2005
GE Capital Interntional services September 2001 - October 2002
GE Capital International Services September 2001 - October 2002
GE Capital International Services September 2001 - October 2002
Convergys India Services 2001 - 2002
Cybertech, Manipal December 1996 - August 2001
Skills
Vendor Management, Databases, Service Delivery, BPO, Team Management, Incident Management, Telecommunications, Call Center, Call Centers, Operating Systems, TCP/IP, Troubleshooting, Technical Support, Training, Linux, XP, DHCP, Management, Transition Management, Software Installation, Process Improvement, Wireless, Network Administration, Networking, Business Analysis
Education
MIT 1996 — 2001
B. E, Electronics
MIT 1996 — 2001
Bachelor's degree, Electrical and Electronics Engineering
Manipal Institute of Technology 1996 — 2001
B.E, Electronics
Kuvempu University 1993 — 1996
B.Sc
Sri Sathya Sai Institute of Higher Learning 1985 — 1993
B.Sc, Electronics
Cablevision June 2006 - Present
Convergys India Services Pvt. Ltd September 2003 - December 2005
Cablevision Systems Corporation October 2002 - December 2005
Convergys India Services Pvt.Ltd October 2002 - December 2005
Convergys September 2002 - November 2005
GE Capital Interntional services September 2001 - October 2002
GE Capital International Services September 2001 - October 2002
GE Capital International Services September 2001 - October 2002
Convergys India Services 2001 - 2002
Cybertech, Manipal December 1996 - August 2001
Skills
Vendor Management, Databases, Service Delivery, BPO, Team Management, Incident Management, Telecommunications, Call Center, Call Centers, Operating Systems, TCP/IP, Troubleshooting, Technical Support, Training, Linux, XP, DHCP, Management, Transition Management, Software Installation, Process Improvement, Wireless, Network Administration, Networking, Business Analysis
Education
MIT 1996 — 2001
B. E, Electronics
MIT 1996 — 2001
Bachelor's degree, Electrical and Electronics Engineering
Manipal Institute of Technology 1996 — 2001
B.E, Electronics
Kuvempu University 1993 — 1996
B.Sc
Sri Sathya Sai Institute of Higher Learning 1985 — 1993
B.Sc, Electronics
Takyra Norman's Convergys Experience July 2007 - July 2012
Job Corporate Trainer at Garden City Group
Industry Professional Training & Coaching
Experience
Garden City Group June 2012 - Present
Convergys July 2007 - July 2012
Skills
Training, Customer Service, Management, Program Management, Public Relations, Call Center, Workforce Management, Performance Management, Employee Relations, Microsoft Office, Employee Training, Outlook, Customer Satisfaction, Recruiting, Microsoft Excel, Employee Engagement, Data Entry, Microsoft Word, PowerPoint, Coaching, Interviews, Public Speaking, Leadership, Time Management, Leadership Development
Education
Louisiana State University 2007 — 2010
B.A, Mass Communications: Broadcasting
University of Louisiana at Lafayette
Mass Communications; Broadcasting
Garden City Group June 2012 - Present
Convergys July 2007 - July 2012
Skills
Training, Customer Service, Management, Program Management, Public Relations, Call Center, Workforce Management, Performance Management, Employee Relations, Microsoft Office, Employee Training, Outlook, Customer Satisfaction, Recruiting, Microsoft Excel, Employee Engagement, Data Entry, Microsoft Word, PowerPoint, Coaching, Interviews, Public Speaking, Leadership, Time Management, Leadership Development
Education
Louisiana State University 2007 — 2010
B.A, Mass Communications: Broadcasting
University of Louisiana at Lafayette
Mass Communications; Broadcasting
Sridevi Ponnazhagan's Convergys Experience 2003 - 2007
Job Application Lead EPIC Ambulatory at HCA
Industry Hospital & Health Care
Experience
HCA June 2011 - Present
Tristar Health June 2011 - February 2012
Adept Consulting October 2009 - June 2011
Convergys 2003 - 2007
Skills
EHR, Healthcare, Healthcare Information..., Leadership, Recruiting, Team Building, Information Technology, Technical Recruiting, Talent Acquisition, Benefits Negotiation, PeopleSoft, Team Management, Contract Recruitment, CRM, Strategic Planning, Vendor Management, Sourcing, Applicant Tracking..., Training Delivery, Executive Search, Soft Skills, Customer Service, Epic Systems, MyChart, Haiku and Canto, Informatics, Project Management, Ambulatory Care, Software Documentation, Hospitals, Physicians, Documentation, HIPAA, CPOE, Managed Care
Education
Madurai Kamaraj University 1999 — 2003
Bachelor of Engineering (B.E.), Instrumentation Technology/Technician
Dolphin
High School Diploma
HCA June 2011 - Present
Tristar Health June 2011 - February 2012
Adept Consulting October 2009 - June 2011
Convergys 2003 - 2007
Skills
EHR, Healthcare, Healthcare Information..., Leadership, Recruiting, Team Building, Information Technology, Technical Recruiting, Talent Acquisition, Benefits Negotiation, PeopleSoft, Team Management, Contract Recruitment, CRM, Strategic Planning, Vendor Management, Sourcing, Applicant Tracking..., Training Delivery, Executive Search, Soft Skills, Customer Service, Epic Systems, MyChart, Haiku and Canto, Informatics, Project Management, Ambulatory Care, Software Documentation, Hospitals, Physicians, Documentation, HIPAA, CPOE, Managed Care
Education
Madurai Kamaraj University 1999 — 2003
Bachelor of Engineering (B.E.), Instrumentation Technology/Technician
Dolphin
High School Diploma
Angela Schrubbe Angela Schrubbe's Convergys Experience March 2015 - Present
Job Specialist, Analytic Consulting at Convergys
Industry Market Research
Experience
Convergys March 2015 - Present
EWI Worldwide November 2012 - February 2015
Institute of Supply Management June 2011 - May 2013
Wonderbox Technologies June 2012 - November 2012
Marquette University May 2009 - June 2012
Marquette University August 2009 - May 2012
Senator Herb Kohl January 2010 - October 2010
Skills
Marketing Communications, Telephone Skills, Microsoft Excel, Marketing, Leadership, Research, Social Media, SPSS, Management, CRM, Time Management, Fundraising, Market Research, Qualitative Research, SAS, Quantitative Research, Economics, PowerPoint, Sales, Questionnaire Design, Survey Design, Market Analysis, Marketing Strategy, Marketing Research, Survey Research, File Management, Microsoft Word, Eviews, Retail, Mac/PC proficient, Website Building, Brand Development..., Strategy
Education
Marquette University- Graduate School of Management 2011 — 2013
MSAE, Applied Economics, Marketing Research, 3.792
Marquette University- College of Business Administration 2007 — 2011
BS, Business Economics and Marketing, 3.347
Convergys March 2015 - Present
EWI Worldwide November 2012 - February 2015
Institute of Supply Management June 2011 - May 2013
Wonderbox Technologies June 2012 - November 2012
Marquette University May 2009 - June 2012
Marquette University August 2009 - May 2012
Senator Herb Kohl January 2010 - October 2010
Skills
Marketing Communications, Telephone Skills, Microsoft Excel, Marketing, Leadership, Research, Social Media, SPSS, Management, CRM, Time Management, Fundraising, Market Research, Qualitative Research, SAS, Quantitative Research, Economics, PowerPoint, Sales, Questionnaire Design, Survey Design, Market Analysis, Marketing Strategy, Marketing Research, Survey Research, File Management, Microsoft Word, Eviews, Retail, Mac/PC proficient, Website Building, Brand Development..., Strategy
Education
Marquette University- Graduate School of Management 2011 — 2013
MSAE, Applied Economics, Marketing Research, 3.792
Marquette University- College of Business Administration 2007 — 2011
BS, Business Economics and Marketing, 3.347
Michael Olshefski Michael Olshefski's Convergys Experience September 2000 - June 2001
Job Letter Carrier at United States Postal Service
Industry Government Administration
Experience
United States Postal Service November 2013 - Present
Domino's Pizza August 2013 - November 2013
United States Postal Service September 2009 - August 2013
Keystone Automotive Operations September 2004 - September 2009
AutoZone August 2001 - September 2004
United One Resources December 1998 - July 2003
Convergys September 2000 - June 2001
Auto Palace June 1989 - November 1998
United States Air Force August 1986 - June 1990
Skills
Data Entry, Military, Inventory Management, Team Building, Supervisory Skills, Analysis, Leadership, Purchasing, Time Management, Troubleshooting
Education
Luzerne County Community College 2007 — 2010
Associate of Science (AS), Photography, 3.9
University of Scranton
Certificate, Programming with Visual basic Levels 1, 2 and 3
United States Postal Service November 2013 - Present
Domino's Pizza August 2013 - November 2013
United States Postal Service September 2009 - August 2013
Keystone Automotive Operations September 2004 - September 2009
AutoZone August 2001 - September 2004
United One Resources December 1998 - July 2003
Convergys September 2000 - June 2001
Auto Palace June 1989 - November 1998
United States Air Force August 1986 - June 1990
Skills
Data Entry, Military, Inventory Management, Team Building, Supervisory Skills, Analysis, Leadership, Purchasing, Time Management, Troubleshooting
Education
Luzerne County Community College 2007 — 2010
Associate of Science (AS), Photography, 3.9
University of Scranton
Certificate, Programming with Visual basic Levels 1, 2 and 3
Stephanie Rystrom Stephanie Rystrom's Convergys Experience January 2008 - August 2008
Job Student at Texas Tech University
Industry Writing and Editing
Experience
Diamondbacks Waco Texas August 2008 - February 2009
Convergys January 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Typing, Photoshop
Education
Texas Tech University 2010 — 2013
BS, University Studies
Mclennan Community College 2007 — 2010
Diamondbacks Waco Texas August 2008 - February 2009
Convergys January 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Typing, Photoshop
Education
Texas Tech University 2010 — 2013
BS, University Studies
Mclennan Community College 2007 — 2010
Ravikrishnan Srinivasan Ravikrishnan Srinivasan's Convergys Experience August 2001 - July 2003
Job Senior Manager at Accenture
Industry Information Technology and Services
Experience
Accenture August 2003 - Present
Convergys August 2001 - July 2003
Rapidigm March 1999 - August 2001
Optimum Technology Solutions January 1998 - March 1999
Equinox Solutions July 1996 - December 1997
TI - Murugappa Group June 1995 - June 1996
Skills
Oracle RAC, Performance Tuning, AIX, Oracle 9i, Exadata, Data Guard, Oracle, Oracle ASM, Oracle Security, PeopleSoft, Oracle Applications, IT Service Management, Oracle E-Business Suite, Unix, High Availability, Database Design, Databases, SQL Tuning, Database Administration
Education
Madurai Kamaraj University 1992 — 1995
Thiagarajar College of Engineering 1992 — 1995
MCA, Computer Applications
Accenture August 2003 - Present
Convergys August 2001 - July 2003
Rapidigm March 1999 - August 2001
Optimum Technology Solutions January 1998 - March 1999
Equinox Solutions July 1996 - December 1997
TI - Murugappa Group June 1995 - June 1996
Skills
Oracle RAC, Performance Tuning, AIX, Oracle 9i, Exadata, Data Guard, Oracle, Oracle ASM, Oracle Security, PeopleSoft, Oracle Applications, IT Service Management, Oracle E-Business Suite, Unix, High Availability, Database Design, Databases, SQL Tuning, Database Administration
Education
Madurai Kamaraj University 1992 — 1995
Thiagarajar College of Engineering 1992 — 1995
MCA, Computer Applications
Brielle Brodersen Brielle Brodersen's Convergys Experience March 2010 - March 2011
Job Retail Professional
Industry Retail
Experience
Apex Promotions March 2011 - April 2011
Convergys March 2010 - March 2011
Miles Kimball July 2008 - March 2010
Watters Insurance and Financial Services April 2008 - February 2009
Wisconsin Auto Title and Payday Loans February 2008 - April 2008
Head of Girls, Boys November 2005 - February 2008
Education
Marian University
Nursing
University of Phoenix (National)
Apex Promotions March 2011 - April 2011
Convergys March 2010 - March 2011
Miles Kimball July 2008 - March 2010
Watters Insurance and Financial Services April 2008 - February 2009
Wisconsin Auto Title and Payday Loans February 2008 - April 2008
Head of Girls, Boys November 2005 - February 2008
Education
Marian University
Nursing
University of Phoenix (National)
Pamela Murk Pamela Murk's Convergys Experience January 2000 - January 2002
Job Consultant at Hobsons
Industry Education Management
Experience
Hobsons January 2012 - Present
2004Freddie Mac April 2002 - June 2004
Freddie Mac 2002 - 2004
Convergys January 2000 - January 2002
Convergys 2000 - 2002
Equifax Payment Services April 1997 - June 1999
Equifax Payment Services January 1997 - January 1999
Business Performance Group January 1995 - January 1997
Federal Reserve Bank January 1992 - January 1995
Skills
Strategic Planning, Program Management, Forecasting, Training, Organizational..., Human Resources, Management, CRM, Budgets
Education
Loyola University New Orleans 1993 — 1995
MBA, Business Management
Loyola University
MBA
Simmons College - Simmons School of Management 1986 — 1990
BA, Finance and Management
Hobsons January 2012 - Present
2004Freddie Mac April 2002 - June 2004
Freddie Mac 2002 - 2004
Convergys January 2000 - January 2002
Convergys 2000 - 2002
Equifax Payment Services April 1997 - June 1999
Equifax Payment Services January 1997 - January 1999
Business Performance Group January 1995 - January 1997
Federal Reserve Bank January 1992 - January 1995
Skills
Strategic Planning, Program Management, Forecasting, Training, Organizational..., Human Resources, Management, CRM, Budgets
Education
Loyola University New Orleans 1993 — 1995
MBA, Business Management
Loyola University
MBA
Simmons College - Simmons School of Management 1986 — 1990
BA, Finance and Management
Jennifer Baumann's Convergys Experience July 2000 - August 2001
Job Manager, Front End Vendor Management at Anthem
Industry Insurance
Experience
Anthem May 2013 - Present
Anthem August 2007 - May 2013
Anthem October 2006 - August 2007
Anthem January 2005 - September 2006
Charter Communications August 2003 - December 2004
Charter Communications June 2002 - August 2003
CONVERGYS CORPORATION August 2001 - June 2002
Convergys July 2000 - August 2001
Convergys August 1999 - July 2000
Convergys August 1997 - August 1999
Skills
Call Center, Software Documentation, Customer Service, Leadership, Organizational..., Training, Process Engineering, Workshop Facilitation, Customer Support, Analysis, Microsoft Word, Auditing, Recruiting, PowerPoint, Document Management, Policy Analysis, Process Improvement, Recording, Call Centers, Management, Program Management, Business Process..., Strategic Planning, Team Building
Education
McKendree College 2005 — 2006
Certificate
University of Missouri * St. Louis 1993 — 1997
Bachelor Degree
Anthem May 2013 - Present
Anthem August 2007 - May 2013
Anthem October 2006 - August 2007
Anthem January 2005 - September 2006
Charter Communications August 2003 - December 2004
Charter Communications June 2002 - August 2003
CONVERGYS CORPORATION August 2001 - June 2002
Convergys July 2000 - August 2001
Convergys August 1999 - July 2000
Convergys August 1997 - August 1999
Skills
Call Center, Software Documentation, Customer Service, Leadership, Organizational..., Training, Process Engineering, Workshop Facilitation, Customer Support, Analysis, Microsoft Word, Auditing, Recruiting, PowerPoint, Document Management, Policy Analysis, Process Improvement, Recording, Call Centers, Management, Program Management, Business Process..., Strategic Planning, Team Building
Education
McKendree College 2005 — 2006
Certificate
University of Missouri * St. Louis 1993 — 1997
Bachelor Degree
Tara Hurt Tara Hurt's Convergys Experience February 2008 - August 2014
Job Senior Recruiting Manager (Work at Home/CloudSource) at Sutherland Global Services, CloudSource
Industry Staffing and Recruiting
Experience
Sutherland Global Services, CloudSource August 2014 - Present
Convergys February 2008 - August 2014
Texas Workforce Commission September 1991 - February 2008
Skills
Recruiting, Performance Management, Human Resources, Leadership, Sourcing, Hiring, Management, Temporary Placement, College Recruiting, Training, Talent Acquisition, Interviews, Applicant Tracking..., Call Centers, Team Management
Education
Mclennan Community College
Sutherland Global Services, CloudSource August 2014 - Present
Convergys February 2008 - August 2014
Texas Workforce Commission September 1991 - February 2008
Skills
Recruiting, Performance Management, Human Resources, Leadership, Sourcing, Hiring, Management, Temporary Placement, College Recruiting, Training, Talent Acquisition, Interviews, Applicant Tracking..., Call Centers, Team Management
Education
Mclennan Community College
Matthew Scott Parker Matthew Scott Parker's Convergys Experience August 2009 - October 2009
Job Merry Xmas Everyone!
Industry Consumer Services
Experience
EMSI December 2009 - December 2009
Convergys August 2009 - October 2009
Convergy's August 2009 - October 2009
Waco Tennis and Fitness July 2008 - March 2009
GP Enterprise January 1999 - December 2008
Lawrence Brother's IGA February 2008 - May 2008
Skinny's/7-Eleven January 2006 - January 2008
Education
Hill Jr. College 2001 — 2003
Microsoft Computer Networking
Abbott High School
Diploma
Mclennan Community College
EMSI December 2009 - December 2009
Convergys August 2009 - October 2009
Convergy's August 2009 - October 2009
Waco Tennis and Fitness July 2008 - March 2009
GP Enterprise January 1999 - December 2008
Lawrence Brother's IGA February 2008 - May 2008
Skinny's/7-Eleven January 2006 - January 2008
Education
Hill Jr. College 2001 — 2003
Microsoft Computer Networking
Abbott High School
Diploma
Mclennan Community College
Christine Kowalczyk Christine Kowalczyk's Convergys Experience September 2003 - May 2015
Job VP, Service Operations and Client Services
Industry Information Technology and Services
Experience
Paycor May 2015 - Present
Convergys September 2003 - May 2015
AFFINA 1999 - 2003
AFFINA 1995 - 1999
Skills
CRM, Program Management, Start-ups, Strategy, Strategic Planning, Management, Leadership, Business Planning, Mergers, Call Center, P&L Management, BPO, Sales, Workforce Management, Outsourcing, Operations Management
Education
Maryville University of Saint Louis
BS, Accounting
Paycor May 2015 - Present
Convergys September 2003 - May 2015
AFFINA 1999 - 2003
AFFINA 1995 - 1999
Skills
CRM, Program Management, Start-ups, Strategy, Strategic Planning, Management, Leadership, Business Planning, Mergers, Call Center, P&L Management, BPO, Sales, Workforce Management, Outsourcing, Operations Management
Education
Maryville University of Saint Louis
BS, Accounting
Naveen Barman, MS MBA PMP Naveen Barman, MS MBA PMP's Convergys Experience August 2009 - December 2009
Job Manager | Tax Technology Consulting at Deloitte Tax LLP
Industry Management Consulting
Experience
Deloitte Tax LLP August 2013 - Present
Deloitte Tax LLP July 2008 - July 2013
Convergys August 2009 - December 2009
Ericsson January 2009 - May 2009
Deloitte Tax LLP September 2006 - July 2008
Deloitte Tax LLP May 2005 - August 2006
Skills
Business Process..., Strategy, Management Consulting, Enterprise Software, ERP, Cross-functional Team..., Management, Team Leadership, Quality Assurance, Business Intelligence
Education
Project Management Institute [PMI]
Certification, Project Management Professional [PMP]
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2009
MBA, Management & Strategy Consulting
The University of Texas at Dallas 2003 — 2005
MS, IT & Management
Maharshi Dayanand University 1998 — 2002
BE, CS & Engineering
Model School, Rohtak
Deloitte Tax LLP August 2013 - Present
Deloitte Tax LLP July 2008 - July 2013
Convergys August 2009 - December 2009
Ericsson January 2009 - May 2009
Deloitte Tax LLP September 2006 - July 2008
Deloitte Tax LLP May 2005 - August 2006
Skills
Business Process..., Strategy, Management Consulting, Enterprise Software, ERP, Cross-functional Team..., Management, Team Leadership, Quality Assurance, Business Intelligence
Education
Project Management Institute [PMI]
Certification, Project Management Professional [PMP]
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2009
MBA, Management & Strategy Consulting
The University of Texas at Dallas 2003 — 2005
MS, IT & Management
Maharshi Dayanand University 1998 — 2002
BE, CS & Engineering
Model School, Rohtak
Shelia Bull Shelia Bull's Convergys Experience May 2008 - June 2008
Job Self Employed
Industry Arts and Crafts
Experience
Waco Independent School District September 2012 - Present
Convergys May 2008 - June 2008
Texan Nursing and Rehab August 2007 - December 2007
Skills
PowerPoint, Microsoft Word, Microsoft Office, Research, Microsoft Excel, Public Speaking, Teaching, English, Customer Service, Social Media, Teamwork, Photoshop, Event Planning, Corel Draw, Corel Photopaint, PaintShop Pro, Problem Solving, Critical Thinking, Patience, Learning Quickly, Empathy, Sympathy, Photography, Fine Art Photography, Landscape Photography, Nature Photography, Pet Portraits, Abstract Expressionism, Abstract Paintings, Acrylic Painting, Charcoal Drawings, Ceramic Sculpture, Organic Gardening, Compost, Food Preservation, Canning, Editing, Tutoring, Social Networking, Creative Writing, Facebook, Poetry, Children's Books, Background Art
Education
Texas Tech University 2011 — 2013
Bachelor of Science (BS), University Studies
Mclennan Community College 2006 — 2012
Associate's degree, General Studies
Waco Independent School District September 2012 - Present
Convergys May 2008 - June 2008
Texan Nursing and Rehab August 2007 - December 2007
Skills
PowerPoint, Microsoft Word, Microsoft Office, Research, Microsoft Excel, Public Speaking, Teaching, English, Customer Service, Social Media, Teamwork, Photoshop, Event Planning, Corel Draw, Corel Photopaint, PaintShop Pro, Problem Solving, Critical Thinking, Patience, Learning Quickly, Empathy, Sympathy, Photography, Fine Art Photography, Landscape Photography, Nature Photography, Pet Portraits, Abstract Expressionism, Abstract Paintings, Acrylic Painting, Charcoal Drawings, Ceramic Sculpture, Organic Gardening, Compost, Food Preservation, Canning, Editing, Tutoring, Social Networking, Creative Writing, Facebook, Poetry, Children's Books, Background Art
Education
Texas Tech University 2011 — 2013
Bachelor of Science (BS), University Studies
Mclennan Community College 2006 — 2012
Associate's degree, General Studies
Carrol Mumford's Convergys Experience March 2010 - May 2011
Job Owner/CEO at Crafts by Carrol,LLC
Industry Arts and Crafts
Experience
Crafts by Carrol,LLC February 2011 - Present
Convergys March 2010 - May 2011
Louisiana State University August 2008 - January 2010
Direct General Insurance February 2002 - September 2004
Skills
Painting, Dolls, Wreaths, Bridal Boxes, Nurse Insignia Pins, My Pretty Little Tea Set, Butterfly Set, I now carry the only..., Drawing, Art, Customer Service, Fine Art, Illustration
Education
Louisiana State University 2008 — 2010
Capitol Senior High
General
Crafts by Carrol,LLC February 2011 - Present
Convergys March 2010 - May 2011
Louisiana State University August 2008 - January 2010
Direct General Insurance February 2002 - September 2004
Skills
Painting, Dolls, Wreaths, Bridal Boxes, Nurse Insignia Pins, My Pretty Little Tea Set, Butterfly Set, I now carry the only..., Drawing, Art, Customer Service, Fine Art, Illustration
Education
Louisiana State University 2008 — 2010
Capitol Senior High
General
Scott Dall Scott Dall's Convergys Experience March 2014 - Present
Job Agile VP, GM & Business Development Executive w/Expertise in Customer Experience Architecture & Strategy Alignment
Industry Outsourcing/Offshoring
Experience
Convergys March 2014 - Present
Stream Global Services January 2011 - March 2014
Stream Global Services October 2009 - January 2011
Stream Global Services September 2008 - October 2009
Stream Global Services March 2005 - September 2008
Stream Global Services September 2000 - March 2005
DentBusters Automotive Systems 1995 - 1999
Discount Car and Truck Rental 1989 - 1994
Skills
Operations Management, CRM, Customer Service, Strategic Planning, P&L Management, BPO, Leadership, Change Management, Call Centers, Team Building, Vendor Management, Management, Organizational..., Outsourcing, Budgets, Team Leadership, Team Management, Process Improvement, Service Delivery, Customer Experience, Customer Satisfaction, Telecommunications, Business Process..., Contact Centers, Workforce Management, Training, Performance Management, Account Management, Offshoring, Cross-functional Team..., Executive Management, Customer Retention, Call Center, Call Center Development, Business Development, Program Management, Strategy
Education
Loyalist College 1997 — 1999
Information Technology
Convergys March 2014 - Present
Stream Global Services January 2011 - March 2014
Stream Global Services October 2009 - January 2011
Stream Global Services September 2008 - October 2009
Stream Global Services March 2005 - September 2008
Stream Global Services September 2000 - March 2005
DentBusters Automotive Systems 1995 - 1999
Discount Car and Truck Rental 1989 - 1994
Skills
Operations Management, CRM, Customer Service, Strategic Planning, P&L Management, BPO, Leadership, Change Management, Call Centers, Team Building, Vendor Management, Management, Organizational..., Outsourcing, Budgets, Team Leadership, Team Management, Process Improvement, Service Delivery, Customer Experience, Customer Satisfaction, Telecommunications, Business Process..., Contact Centers, Workforce Management, Training, Performance Management, Account Management, Offshoring, Cross-functional Team..., Executive Management, Customer Retention, Call Center, Call Center Development, Business Development, Program Management, Strategy
Education
Loyalist College 1997 — 1999
Information Technology
Jamin Sullivan Jamin Sullivan's Convergys Experience June 2002 - February 2004
Job School Dean
Industry Telecommunications
Experience
Imagine Schools July 2012 - Present
Imagine Schools August 2011 - June 2012
Buckeye CableSystem June 2004 - August 2011
Atlantic Records March 2007 - November 2007
Convergys June 2002 - February 2004
Skills
Microsoft Office, Adobe Audition, Dreamweaver, SPSS, Social Networking, Customer Service, Social Media Marketing, Social Media, Leadership, Sales, Event Management, Event Planning, Entertainment, Facebook, Customer Retention
Education
Lourdes University 2010 — 2012
Masters, Organizational Leadership
University of Toledo 2002 — 2007
Bachelors, Professional Sales, Marketing
Imagine Schools July 2012 - Present
Imagine Schools August 2011 - June 2012
Buckeye CableSystem June 2004 - August 2011
Atlantic Records March 2007 - November 2007
Convergys June 2002 - February 2004
Skills
Microsoft Office, Adobe Audition, Dreamweaver, SPSS, Social Networking, Customer Service, Social Media Marketing, Social Media, Leadership, Sales, Event Management, Event Planning, Entertainment, Facebook, Customer Retention
Education
Lourdes University 2010 — 2012
Masters, Organizational Leadership
University of Toledo 2002 — 2007
Bachelors, Professional Sales, Marketing
George Omni Livous's Convergys Experience August 2000 - January 2005
Job Merchant Assistant, Home Depot/ Your "other" Warehouse
Industry Retail
Experience
Home Depot/Your Other Warehouse April 2015 - Present
Home Depot/Your Other Warehouse January 2013 - Present
Home Depot/Your Other Warehouse September 2005 - Present
Convergys August 2000 - January 2005
Skills
Inventory Control, Customer Service, Merchandising, Customer Satisfaction, Inventory Management, Project Management, Retail, Microsoft Office, Team Building, Sales, Forecasting, Purchasing, Store Management, Training, Team Leadership, Time Management, Management
Education
Louisiana State University 1996 — 1998
Home Depot/Your Other Warehouse April 2015 - Present
Home Depot/Your Other Warehouse January 2013 - Present
Home Depot/Your Other Warehouse September 2005 - Present
Convergys August 2000 - January 2005
Skills
Inventory Control, Customer Service, Merchandising, Customer Satisfaction, Inventory Management, Project Management, Retail, Microsoft Office, Team Building, Sales, Forecasting, Purchasing, Store Management, Training, Team Leadership, Time Management, Management
Education
Louisiana State University 1996 — 1998
Jennie Vancel's Convergys Experience July 2010 - November 2012
Job Recruiter at Gerdau Long Steel North America
Industry Staffing and Recruiting
Experience
Gerdau Long Steel North America July 2015 - Present
Yoh, A Day & Zimmermann Company November 2012 - July 2015
Convergys July 2010 - November 2012
Jacobs January 2008 - July 2010
Skills
Recruiting, Technical Recruiting, Sourcing, Customer Service, Applicant Tracking..., Temporary Staffing, Job Fairs, Screening Resumes, Talent Acquisition, Training Delivery, Internet Recruiting, Interviewing Skills, Competency Based..., Behavioral Inter, Performance Management, Career Development..., Employee Relations, Employee Engagement, Employer Branding, Customer Engagement, Onboarding, Human Resources, Interviews
Education
Louisiana State University
Special Education and Teaching
Plaquemine High School
University of Phoenix
Business Administration, Management and Operations
Gerdau Long Steel North America July 2015 - Present
Yoh, A Day & Zimmermann Company November 2012 - July 2015
Convergys July 2010 - November 2012
Jacobs January 2008 - July 2010
Skills
Recruiting, Technical Recruiting, Sourcing, Customer Service, Applicant Tracking..., Temporary Staffing, Job Fairs, Screening Resumes, Talent Acquisition, Training Delivery, Internet Recruiting, Interviewing Skills, Competency Based..., Behavioral Inter, Performance Management, Career Development..., Employee Relations, Employee Engagement, Employer Branding, Customer Engagement, Onboarding, Human Resources, Interviews
Education
Louisiana State University
Special Education and Teaching
Plaquemine High School
University of Phoenix
Business Administration, Management and Operations
Lou Anne Castillo's Convergys Experience July 2004 - December 2004
Job Buyer at San Jose Unified School District
Industry Education Management
Experience
San Jose Unified School District August 2013 - Present
Lunatix Graffiti September 2012 - February 2014
San Jose Unified School District August 2011 - August 2013
Stein Diamonds November 2007 - December 2011
TeleNav June 2009 - December 2009
Media Etude November 2007 - January 2009
Convergys July 2004 - December 2004
Skills
Purchasing Processes, Business Process..., Operational Excellence, Strategic Sourcing, Supply Chain Management, Customer Service, Troubleshooting, Training, Photoshop, Project Management, Social Media Marketing, Graphic Design, Human Resources, Product Management, Team Building, HTML, Marketing, Management, Sales, Microsoft Office, Event Planning, Social Media, Strategic Planning
Education
Mapua Institute of Technology 2001 — 2004
BS, Information Technology
School of the Holy Spirit 1990 — 2001
San Jose Unified School District August 2013 - Present
Lunatix Graffiti September 2012 - February 2014
San Jose Unified School District August 2011 - August 2013
Stein Diamonds November 2007 - December 2011
TeleNav June 2009 - December 2009
Media Etude November 2007 - January 2009
Convergys July 2004 - December 2004
Skills
Purchasing Processes, Business Process..., Operational Excellence, Strategic Sourcing, Supply Chain Management, Customer Service, Troubleshooting, Training, Photoshop, Project Management, Social Media Marketing, Graphic Design, Human Resources, Product Management, Team Building, HTML, Marketing, Management, Sales, Microsoft Office, Event Planning, Social Media, Strategic Planning
Education
Mapua Institute of Technology 2001 — 2004
BS, Information Technology
School of the Holy Spirit 1990 — 2001
Kim Easley-Lewis's Convergys Experience June 2005 - January 2008
Job Associate Alumni Officer at Wayne State University
Industry Education Management
Experience
Wayne State University March 2013 - Present
Wayne State University March 2009 - March 2013
Convergys June 2005 - January 2008
American Blinds, Wallpaper & More February 2001 - November 2004
Skills
Data Entry, Microsoft Office, Word, PowerPoint, Customer Service, Supervisory Skills, Time Management, Access, Customer Satisfaction, Nonprofits, Event Planning, Administration, Public Speaking, Microsoft Word, Community Outreach, Leadership, Program Development
Education
Wayne State University 2009 — 2015
Bachelor’s Degree, Accounting
Macomb Community College 2005 — 2008
Associate of Business Administration, Accounting
Wayne State University March 2013 - Present
Wayne State University March 2009 - March 2013
Convergys June 2005 - January 2008
American Blinds, Wallpaper & More February 2001 - November 2004
Skills
Data Entry, Microsoft Office, Word, PowerPoint, Customer Service, Supervisory Skills, Time Management, Access, Customer Satisfaction, Nonprofits, Event Planning, Administration, Public Speaking, Microsoft Word, Community Outreach, Leadership, Program Development
Education
Wayne State University 2009 — 2015
Bachelor’s Degree, Accounting
Macomb Community College 2005 — 2008
Associate of Business Administration, Accounting
Pernell Cox Pernell Cox's Convergys Experience April 2012 - Present
Job
Industry Market Research
Experience
Convergys April 2012 - Present
Marketing Evolution November 2010 - 2012
GfK Custom Research October 2009 - October 2010
J.D. Power and Associates 2006 - 2009
J.D. Power and Associates 2005 - 2006
J.D. Power and Associates 2004 - 2005
J.D. Power and Associates 1999 - 2004
Skills
Customer Insight, Sales Management, Contract Negotiation, Brand Management, Project Management, Strategic Planning, Business Development, Account Management, Market Research, Marketing Analytics, Retail, Leadership, Strategy, Analysis, Marketing Strategy, Consulting, CRM, Customer Satisfaction, Community Organizing, Community Engagement, Analytics, Product Development, Management, Competitive Analysis, Salesforce.com
Education
University of San Diego 2009 — 2011
Master's Degree, Global Leadership
Loyola Marymount University
Bachelor of Science, Biology
Convergys April 2012 - Present
Marketing Evolution November 2010 - 2012
GfK Custom Research October 2009 - October 2010
J.D. Power and Associates 2006 - 2009
J.D. Power and Associates 2005 - 2006
J.D. Power and Associates 2004 - 2005
J.D. Power and Associates 1999 - 2004
Skills
Customer Insight, Sales Management, Contract Negotiation, Brand Management, Project Management, Strategic Planning, Business Development, Account Management, Market Research, Marketing Analytics, Retail, Leadership, Strategy, Analysis, Marketing Strategy, Consulting, CRM, Customer Satisfaction, Community Organizing, Community Engagement, Analytics, Product Development, Management, Competitive Analysis, Salesforce.com
Education
University of San Diego 2009 — 2011
Master's Degree, Global Leadership
Loyola Marymount University
Bachelor of Science, Biology
Rick Bogard's Convergys Experience February 2004 - November 2005
Job President of Strategic Software Technologies, Inc., Lead Software Engineer at CSX
Industry Information Technology and Services
Experience
CSX Technology November 2005 - Present
Strategic Software Technologies, Inc. January 1992 - Present
Convergys February 2004 - November 2005
TNT Logistics September 2002 - February 2004
Alltel Information Services November 1992 - August 2002
JM Family Enterprises November 1989 - November 1992
Skills
Software Engineering, Microsoft SQL Server, Software Development, XML, C#, Agile Methodologies, SQL, C++, JavaScript, C, Requirements Analysis, Communications, Networking Protocol, Project Management, Oracle SQL, Visual Studio, Oracle, SDLC, ASP.NET, Databases, Integration, Business Analysis, SOA, Scrum
Education
Louisiana State University 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
CSX Technology November 2005 - Present
Strategic Software Technologies, Inc. January 1992 - Present
Convergys February 2004 - November 2005
TNT Logistics September 2002 - February 2004
Alltel Information Services November 1992 - August 2002
JM Family Enterprises November 1989 - November 1992
Skills
Software Engineering, Microsoft SQL Server, Software Development, XML, C#, Agile Methodologies, SQL, C++, JavaScript, C, Requirements Analysis, Communications, Networking Protocol, Project Management, Oracle SQL, Visual Studio, Oracle, SDLC, ASP.NET, Databases, Integration, Business Analysis, SOA, Scrum
Education
Louisiana State University 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Andrea Bowser's Convergys Experience 2000 - 2004
Job Certified Medical Assistant at Dermatology Associates of Ohio
Industry Medical Practice
Experience
Dermatology Associates of Ohio July 2012 - Present
DentalWorks October 2008 - January 2011
MT Business Technologies October 2004 - October 2008
Convergys 2000 - 2004
Education
Owens Community College 2007 — 2011
Associates of Applied Science, Medical
Medical College of Ohio 2004 — 2004
NREMT-B, Emergency Medical Technician
Dermatology Associates of Ohio July 2012 - Present
DentalWorks October 2008 - January 2011
MT Business Technologies October 2004 - October 2008
Convergys 2000 - 2004
Education
Owens Community College 2007 — 2011
Associates of Applied Science, Medical
Medical College of Ohio 2004 — 2004
NREMT-B, Emergency Medical Technician
Ron Palmera Ron Palmera's Convergys Experience 1990 - December 2008
Job Trucking Industry Opportunity Provider
Industry Information Technology and Services
Experience
Big Rig Services / RP Trucking 2012 - Present
Bectran, Inc. 2012 - 2014
RS Palms Inc 2010 - 2012
Pre-launch Health Care related Technology Start-up 2009 - 2010
Convergys 1990 - December 2008
United AIrlines August 1985 - February 1990
Skills
Trucking, Truck Driving, Truck Driver..., Truck Driver Sourcing, Talent Acquisition, Transportation, DOT regulations, Automation, Cloud-based, SaaS, Credit Processing..., Sales, Sales&Marketing, Technical Recruiting, Sourcing, Social Networking, HRO, Analytics, Sales Management, Process Improvement, Risk Management, Flip Search, Interviews, Human Resources, Management, Business Development, Benefits Negotiation, Leadership, Consulting, Strategy
Education
Loyola University Chicago
MBA, Human Resources
Big Rig Services / RP Trucking 2012 - Present
Bectran, Inc. 2012 - 2014
RS Palms Inc 2010 - 2012
Pre-launch Health Care related Technology Start-up 2009 - 2010
Convergys 1990 - December 2008
United AIrlines August 1985 - February 1990
Skills
Trucking, Truck Driving, Truck Driver..., Truck Driver Sourcing, Talent Acquisition, Transportation, DOT regulations, Automation, Cloud-based, SaaS, Credit Processing..., Sales, Sales&Marketing, Technical Recruiting, Sourcing, Social Networking, HRO, Analytics, Sales Management, Process Improvement, Risk Management, Flip Search, Interviews, Human Resources, Management, Business Development, Benefits Negotiation, Leadership, Consulting, Strategy
Education
Loyola University Chicago
MBA, Human Resources
Esteban A. Martinez Esteban A. Martinez's Convergys Experience March 2003 - May 2004
Job Independant Equipment Consultant at Hunter Engineering and CEO of EAM Sales
Industry Automotive
Experience
Hunter Engineering November 2012 - Present
El Centro de Corazon April 2012 - September 2012
Gulf States Toyota May 2005 - September 2012
Comp USA September 2004 - May 2005
Convergys March 2003 - May 2004
Skills
Machining - Mill and..., MIG welding, Translation, Customer Satisfaction, Customer Service, Microsoft Office, Outlook, Troubleshooting, Training, Lotus Notes, Microsoft Excel, Process Improvement, PowerPoint, Inventory Management, Microsoft Word, Access, Process Scheduler, Leadership, Team Building, Team Leadership, Customer Retention, Data Analysis, Software Documentation, Budgets, Analysis, Coaching, Operations Management, Sales
Education
Walden University 2011 — 2014
Masters, Mental Health Counseling
Walden University 2011 — 2013
studying toward a Masters, Mental Health Counseling
University of Phoenix 2007 — 2009
Bachelors, Psychology
University of Phoenix 2007 — 2009
Bachelor, Psychology
Louisiana Tech University 1998 — 2003
Bachelor's, Computer Science
Louisiana Tech University 1998 — 2003
Bachelor of Science
Hunter Engineering November 2012 - Present
El Centro de Corazon April 2012 - September 2012
Gulf States Toyota May 2005 - September 2012
Comp USA September 2004 - May 2005
Convergys March 2003 - May 2004
Skills
Machining - Mill and..., MIG welding, Translation, Customer Satisfaction, Customer Service, Microsoft Office, Outlook, Troubleshooting, Training, Lotus Notes, Microsoft Excel, Process Improvement, PowerPoint, Inventory Management, Microsoft Word, Access, Process Scheduler, Leadership, Team Building, Team Leadership, Customer Retention, Data Analysis, Software Documentation, Budgets, Analysis, Coaching, Operations Management, Sales
Education
Walden University 2011 — 2014
Masters, Mental Health Counseling
Walden University 2011 — 2013
studying toward a Masters, Mental Health Counseling
University of Phoenix 2007 — 2009
Bachelors, Psychology
University of Phoenix 2007 — 2009
Bachelor, Psychology
Louisiana Tech University 1998 — 2003
Bachelor's, Computer Science
Louisiana Tech University 1998 — 2003
Bachelor of Science
Ron Cox Ron Cox's Convergys Experience July 2004 - February 2007
Job Vice President at Hopkins Brothers Legacy Planning & Development
Industry Commercial Real Estate
Experience
Smoak, Davis & Nixon LLP January 2009 - August 2011
The Hackett Group September 2008 - January 2009
Robert Half Management Resources April 2007 - August 2008
Convergys July 2004 - February 2007
Ericsson Inc May 2001 - June 2004
Ericsson Inc April 1999 - April 2001
Ericsson Inc. December 1989 - March 1999
GE Mobile Communications 1980 - 1989
Skills
Strategic Planning, Global Operations, Outsourcing, BPO, Shared Services, Finance, Business Operations, Business Development, Customer Facing Roles, Marketing, Succession Planning, Leadership, Management, Project Management, Accounting, Financial Reporting, Performance Management, Consulting, Governance, Change Management, Human Resources, Mergers & Acquisitions, Business Process..., Executive Management, Professional Services, Executive Search, Strategy
Education
Lynchburg College
BA
Smoak, Davis & Nixon LLP January 2009 - August 2011
The Hackett Group September 2008 - January 2009
Robert Half Management Resources April 2007 - August 2008
Convergys July 2004 - February 2007
Ericsson Inc May 2001 - June 2004
Ericsson Inc April 1999 - April 2001
Ericsson Inc. December 1989 - March 1999
GE Mobile Communications 1980 - 1989
Skills
Strategic Planning, Global Operations, Outsourcing, BPO, Shared Services, Finance, Business Operations, Business Development, Customer Facing Roles, Marketing, Succession Planning, Leadership, Management, Project Management, Accounting, Financial Reporting, Performance Management, Consulting, Governance, Change Management, Human Resources, Mergers & Acquisitions, Business Process..., Executive Management, Professional Services, Executive Search, Strategy
Education
Lynchburg College
BA
Kelly Toaston, PHR, MPA's Convergys Experience March 2005 - April 2007
Job Director, Sr. HR Business Partner Commercial at CSX Transportation
Industry Transportation/Trucking/Railroad
Experience
CSX June 2015 - Present
CSX June 2015 - Present
CSX October 2014 - June 2015
CSX Transportation August 2012 - October 2014
CSX Transportation May 2011 - August 2012
Winn Dixie Stores April 2007 - May 2011
Convergys March 2005 - April 2007
Convergys March 2003 - March 2005
Convergys January 2002 - March 2003
Convergys January 2000 - January 2002
Skills
Career Counseling, Employee Relations, Employee Engagement, Talent Management, Performance Management, Succession Planning, Onboarding, Talent Acquisition, Workforce Planning, Human Resources
Education
Louisiana State University 1998 — 2000
Masters, Public Administration / HR Managment
Louisiana State University 1993 — 1997
Bachelor, Mass Commnications / Minor Speech Communications
CSX June 2015 - Present
CSX June 2015 - Present
CSX October 2014 - June 2015
CSX Transportation August 2012 - October 2014
CSX Transportation May 2011 - August 2012
Winn Dixie Stores April 2007 - May 2011
Convergys March 2005 - April 2007
Convergys March 2003 - March 2005
Convergys January 2002 - March 2003
Convergys January 2000 - January 2002
Skills
Career Counseling, Employee Relations, Employee Engagement, Talent Management, Performance Management, Succession Planning, Onboarding, Talent Acquisition, Workforce Planning, Human Resources
Education
Louisiana State University 1998 — 2000
Masters, Public Administration / HR Managment
Louisiana State University 1993 — 1997
Bachelor, Mass Commnications / Minor Speech Communications
Damonika Knighten's Convergys Experience November 2009 - May 2012
Job Cashier/Server at Subway
Industry Restaurants
Experience
Subway July 2013 - Present
Convergys November 2009 - May 2012
West Telemarketing May 2007 - November 2009
Sports & More Bar & Grill December 2003 - May 2007
Self Employed August 2002 - December 2003
Superfresh June 1999 - July 2003
Skills
Self-sufficient, Computer Program, Detailed Organization, Motivated self-starter, People Skills, Goal Oriented, Microsoft Office, Customer Oriented, Dependable Team Player, Critical Thinking
Education
Louisiana State University and Agricultural and Mechanical College 2000 — 2003
Sociology
Subway July 2013 - Present
Convergys November 2009 - May 2012
West Telemarketing May 2007 - November 2009
Sports & More Bar & Grill December 2003 - May 2007
Self Employed August 2002 - December 2003
Superfresh June 1999 - July 2003
Skills
Self-sufficient, Computer Program, Detailed Organization, Motivated self-starter, People Skills, Goal Oriented, Microsoft Office, Customer Oriented, Dependable Team Player, Critical Thinking
Education
Louisiana State University and Agricultural and Mechanical College 2000 — 2003
Sociology
Silky Abbott Silky Abbott's Convergys Experience March 2012 - July 2012
Job Specialist, Analytics & Modeling
Industry Market Research
Experience
The NPD Group October 2014 - Present
West Monroe Partners August 2012 - March 2014
Convergys March 2012 - July 2012
University of Cincinnati September 2011 - July 2012
Louisiana Tech University November 2007 - March 2010
SVA Industries Pvt. Ltd. June 2005 - February 2007
Skills
SAS, Predictive Modeling, HyperCube, R, Data Mining, SQL, Supply Chain Management, Supply Chain..., VBA, Matlab, Data Visualization, Tableau, QlikView, SPSS, Market Research, Data Profiling, PowerPivot, Arena Simulation..., Crystal Ball, Stochastic Modeling, MS Office Suite, Business Intelligence, Data Analysis, Statistics, Analysis, Segmentation, Business Analytics, Optimization, Predictive Analytics, Quantitative Analytics, Microsoft Office, Analytics, Statistical Modeling, Regression Analysis
Education
University of Cincinnati College of Business 2011 — 2012
Masters, Business Analytics
Louisiana Tech University 2007 — 2010
Masters, Chemical Engineering
Manipal Institute of Technology 2001 — 2005
BE, Chemical Engineering
The NPD Group October 2014 - Present
West Monroe Partners August 2012 - March 2014
Convergys March 2012 - July 2012
University of Cincinnati September 2011 - July 2012
Louisiana Tech University November 2007 - March 2010
SVA Industries Pvt. Ltd. June 2005 - February 2007
Skills
SAS, Predictive Modeling, HyperCube, R, Data Mining, SQL, Supply Chain Management, Supply Chain..., VBA, Matlab, Data Visualization, Tableau, QlikView, SPSS, Market Research, Data Profiling, PowerPivot, Arena Simulation..., Crystal Ball, Stochastic Modeling, MS Office Suite, Business Intelligence, Data Analysis, Statistics, Analysis, Segmentation, Business Analytics, Optimization, Predictive Analytics, Quantitative Analytics, Microsoft Office, Analytics, Statistical Modeling, Regression Analysis
Education
University of Cincinnati College of Business 2011 — 2012
Masters, Business Analytics
Louisiana Tech University 2007 — 2010
Masters, Chemical Engineering
Manipal Institute of Technology 2001 — 2005
BE, Chemical Engineering
Maria Chabot Maria Chabot's Convergys Experience October 2011 - June 2013
Job Consultant, Technical Project Manager at Sogeti
Industry Information Technology and Services
Experience
Sogeti June 2013 - Present
Convergys October 2011 - June 2013
Cengage Learning April 2011 - October 2011
Procter & Gamble September 2010 - April 2011
Cincinnati Recreation Commission June 2008 - August 2008
Skills
Microsoft Office, SQL, Data Analysis, Public Speaking, SPSS, Statistics, HTML
Education
Loyola University Chicago 2006 — 2010
BBA, Information Systems & Operations Management
Saint Ursula Academy 2002 — 2006
Sogeti June 2013 - Present
Convergys October 2011 - June 2013
Cengage Learning April 2011 - October 2011
Procter & Gamble September 2010 - April 2011
Cincinnati Recreation Commission June 2008 - August 2008
Skills
Microsoft Office, SQL, Data Analysis, Public Speaking, SPSS, Statistics, HTML
Education
Loyola University Chicago 2006 — 2010
BBA, Information Systems & Operations Management
Saint Ursula Academy 2002 — 2006
Chrissy Stalions's Convergys Experience 2003 - 2005
Job Freelance Graphic Designer
Industry Graphic Design
Experience
stalions design August 2011 - Present
Complete the Pair January 2013 - June 2014
M2 Enterprises, Inc. August 2011 - May 2014
tCreative, Inc. 2005 - August 2011
Convergys 2003 - 2005
Westgate Resorts 2002 - 2003
InfoSource 1999 - 2002
Madison Advertising 1998 - 1999
Skills
Graphic Design, Art Direction, Graphics, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Marketing, Social Media, Offset Printing, Pre-press, Brand Management, Layout, Corporate Branding, Branding & Identity, Creative Direction, Advertising, Online Marketing, Animation, Logo Design, Social Networking, Art, Facebook, Stationery, Marketing Communications, Direct Mail, Typography, QuarkXPress, Catalogs, Illustration, Copywriting, Social Media Marketing, Image Manipulation, Trade Shows, Brand Development, Email Marketing, Brochures, Corporate Identity, Collateral, Posters, Banners, Creative Strategy, Web Design, Creative Services, Adobe Acrobat, Newsletters, Mac, Branding
Education
Loyola University New Orleans 1993 — 1997
BA, Graphic Design/Advertising
Winter Park High School
stalions design August 2011 - Present
Complete the Pair January 2013 - June 2014
M2 Enterprises, Inc. August 2011 - May 2014
tCreative, Inc. 2005 - August 2011
Convergys 2003 - 2005
Westgate Resorts 2002 - 2003
InfoSource 1999 - 2002
Madison Advertising 1998 - 1999
Skills
Graphic Design, Art Direction, Graphics, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Marketing, Social Media, Offset Printing, Pre-press, Brand Management, Layout, Corporate Branding, Branding & Identity, Creative Direction, Advertising, Online Marketing, Animation, Logo Design, Social Networking, Art, Facebook, Stationery, Marketing Communications, Direct Mail, Typography, QuarkXPress, Catalogs, Illustration, Copywriting, Social Media Marketing, Image Manipulation, Trade Shows, Brand Development, Email Marketing, Brochures, Corporate Identity, Collateral, Posters, Banners, Creative Strategy, Web Design, Creative Services, Adobe Acrobat, Newsletters, Mac, Branding
Education
Loyola University New Orleans 1993 — 1997
BA, Graphic Design/Advertising
Winter Park High School
Khiry Shank's Convergys Experience August 2010 - November 2013
Job Family Room Specialist at Apple
Industry Outsourcing/Offshoring
Experience
Apple November 2013 - Present
Scottrade March 2014 - June 2015
Convergys August 2010 - November 2013
Best Buy October 2009 - January 2010
Walmart August 2008 - October 2009
Toys R Us September 2007 - January 2008
Skills
Computer Hardware, Computer Repair, XP, Windows 7, Computer Maintenance, Active Directory, Troubleshooting, Customer Service, Servers, Cashiering, Active Selling, Value Building, Superb Communicator, Superb Oral and Written..., Over two years in..., Ability to Multitask
Education
Maryville University of Saint Louis
Bachelor of Business Administration (BBA)
Hazelwood West High School 2006 — 2008
Apple November 2013 - Present
Scottrade March 2014 - June 2015
Convergys August 2010 - November 2013
Best Buy October 2009 - January 2010
Walmart August 2008 - October 2009
Toys R Us September 2007 - January 2008
Skills
Computer Hardware, Computer Repair, XP, Windows 7, Computer Maintenance, Active Directory, Troubleshooting, Customer Service, Servers, Cashiering, Active Selling, Value Building, Superb Communicator, Superb Oral and Written..., Over two years in..., Ability to Multitask
Education
Maryville University of Saint Louis
Bachelor of Business Administration (BBA)
Hazelwood West High School 2006 — 2008
Yuki Mosher's Convergys Experience 2004 - 2004
Job Fund Development Professional
Industry Nonprofit Organization Management
Experience
Independent Consultant September 2009 - Present
Saint Vincent's Day Home October 2010 - June 2011
The Judah L. Magnes Museum June 2009 - August 2009
Brandeis Hillel Day School February 2006 - March 2009
Brandeis Hillel Day School November 2004 - January 2006
Convergys 2004 - 2004
Oracle Corporation 1998 - January 2000
Truevision 1995 - 1997
Claris Corporation 1994 - 1995
Skills
Fundraising, Community Outreach, Grant Writing, Event Planning, Non-profits, Project Management, Nonprofits, Marketing, Leadership, Grants
Education
McGill University 1989 — 1993
Bachelor of Commerce, International Business and Marketing
Independent Consultant September 2009 - Present
Saint Vincent's Day Home October 2010 - June 2011
The Judah L. Magnes Museum June 2009 - August 2009
Brandeis Hillel Day School February 2006 - March 2009
Brandeis Hillel Day School November 2004 - January 2006
Convergys 2004 - 2004
Oracle Corporation 1998 - January 2000
Truevision 1995 - 1997
Claris Corporation 1994 - 1995
Skills
Fundraising, Community Outreach, Grant Writing, Event Planning, Non-profits, Project Management, Nonprofits, Marketing, Leadership, Grants
Education
McGill University 1989 — 1993
Bachelor of Commerce, International Business and Marketing
Sharone Slakman's Convergys Experience December 2000 - July 2002
Job Solutions Architect, Information Exploitation at CocaCola Refreshments
Industry Food & Beverages
Experience
Coca-Cola Refreshments September 2011 - Present
Rock-Tenn Company August 2008 - September 2011
Monsanto June 2004 - May 2008
Express-Scripts, Specialty Distribution Services, July 2002 - June 2004
CONVERGYS December 2000 - July 2002
AMDOCS 1990 - 2000
IDF 1987 - 1990
Education
Washington University in St. Louis - Olin Business School 2004 — 2008
MBA, Business Administration and Management, General
Maryville University of Saint Louis 1996 — 2000
B.S., Management Information Systems
Coca-Cola Refreshments September 2011 - Present
Rock-Tenn Company August 2008 - September 2011
Monsanto June 2004 - May 2008
Express-Scripts, Specialty Distribution Services, July 2002 - June 2004
CONVERGYS December 2000 - July 2002
AMDOCS 1990 - 2000
IDF 1987 - 1990
Education
Washington University in St. Louis - Olin Business School 2004 — 2008
MBA, Business Administration and Management, General
Maryville University of Saint Louis 1996 — 2000
B.S., Management Information Systems
Rod Feretti's Convergys Experience September 2009 - October 2014
Job Director, Business Operations Commercial License at Oracle
Industry Information Technology and Services
Experience
Oracle November 2014 - Present
Convergys September 2009 - October 2014
Sun Microsystems November 2008 - June 2009
Sun Microsystems 2004 - November 2008
Metro-Optix 2000 - 2004
Alcatel, North America 1977 - 2000
Skills
Leadership, Budgets, Incentive Programs, Forecasting, CRM, Management, Start-ups, Sales Operations, Sales, Sales Process, Direct Sales, SaaS, Business Alliances, Selling, Solution Selling, Cloud Computing, Strategy, Enterprise Software
Education
Louisiana State University 1971 — 1977
B.S.
VAHS
Oracle November 2014 - Present
Convergys September 2009 - October 2014
Sun Microsystems November 2008 - June 2009
Sun Microsystems 2004 - November 2008
Metro-Optix 2000 - 2004
Alcatel, North America 1977 - 2000
Skills
Leadership, Budgets, Incentive Programs, Forecasting, CRM, Management, Start-ups, Sales Operations, Sales, Sales Process, Direct Sales, SaaS, Business Alliances, Selling, Solution Selling, Cloud Computing, Strategy, Enterprise Software
Education
Louisiana State University 1971 — 1977
B.S.
VAHS
Mike Giesbrecht's Convergys Experience September 2003 - November 2004
Job Help Desk Analyst at Government of Alberta (Contractor)
Industry Information Technology and Services
Experience
Alberta Education July 2013 - Present
Stantec Consulting Services Inc. May 2008 - June 2013
Dell September 2004 - April 2008
Dell Canada 2004 - 2008
Convergys September 2003 - November 2004
Skills
Technical Support, Troubleshooting, Computer Hardware, Active Directory, Call Centers, Windows XP, Windows 7, Servers, Hardware, Service Delivery, Oracle Applications, A+ Certified, Call Center, Dell Computers
Education
Grant Macewan College 2000 — 2003
Diploma, Information Technology & Systems Management
Medicine Hat College 1995 — 1996
Finished 1st year, Computer Systems Technology
Alberta Education July 2013 - Present
Stantec Consulting Services Inc. May 2008 - June 2013
Dell September 2004 - April 2008
Dell Canada 2004 - 2008
Convergys September 2003 - November 2004
Skills
Technical Support, Troubleshooting, Computer Hardware, Active Directory, Call Centers, Windows XP, Windows 7, Servers, Hardware, Service Delivery, Oracle Applications, A+ Certified, Call Center, Dell Computers
Education
Grant Macewan College 2000 — 2003
Diploma, Information Technology & Systems Management
Medicine Hat College 1995 — 1996
Finished 1st year, Computer Systems Technology
Shane Cruz's Convergys Experience 2002 - 2004
Job Chief Technology Officer at GoHealth
Industry Computer Software
Experience
GoHealth March 2014 - Present
GoHealth August 2012 - February 2014
GoHealth October 2006 - July 2012
Norvax September 2005 - October 2006
Norvax August 2004 - September 2005
Convergys 2002 - 2004
MIT Media Lab May 2001 - June 2002
Skills
Software Development, Java, Agile Methodologies, Spring, Python, Scrum, MySQL, Architecture, Databases, Architectures, Web Applications, Business Analysis, Testing, Spring Framework, Strategic Planning, CRM
Education
Massachusetts Institute of Technology 2001 — 2002
Master of Engineering, Electrical Engineering and Computer Science
Massachusetts Institute of Technology 1997 — 2001
Bachelor of Science, Computer Science and Engineering
Summit Country Day 1995 — 1997
GoHealth March 2014 - Present
GoHealth August 2012 - February 2014
GoHealth October 2006 - July 2012
Norvax September 2005 - October 2006
Norvax August 2004 - September 2005
Convergys 2002 - 2004
MIT Media Lab May 2001 - June 2002
Skills
Software Development, Java, Agile Methodologies, Spring, Python, Scrum, MySQL, Architecture, Databases, Architectures, Web Applications, Business Analysis, Testing, Spring Framework, Strategic Planning, CRM
Education
Massachusetts Institute of Technology 2001 — 2002
Master of Engineering, Electrical Engineering and Computer Science
Massachusetts Institute of Technology 1997 — 2001
Bachelor of Science, Computer Science and Engineering
Summit Country Day 1995 — 1997
Rossana Stettler's Convergys Experience September 2011 - Present
Job Director, Client Audit Services
Industry Outsourcing/Offshoring
Experience
Convergys September 2011 - Present
Convergys September 2008 - September 2011
Ohio National Financial Services December 2007 - August 2008
Ohio Casualty Group May 2005 - November 2007
CNG Financial Corporation 1999 - 2005
Bank One July 1997 - November 1998
Skills
Risk Management, Risk Assessment, Auditing, Internal Audit, Sarbanes-Oxley, Business Process..., Financial Reporting, Financial Services, Sarbanes-Oxley Act, Process Improvement, SAS70, Internal Controls, Financial Analysis, Management, Leadership, IT Audit, Accounting, Human Resources, Budgets, Financial Risk
Education
Marymount University 1994 — 1995
Master's degree, Internal Audit
Universitas Trisakti 1988 — 1993
Bachelor's degree, Accounting
Convergys September 2011 - Present
Convergys September 2008 - September 2011
Ohio National Financial Services December 2007 - August 2008
Ohio Casualty Group May 2005 - November 2007
CNG Financial Corporation 1999 - 2005
Bank One July 1997 - November 1998
Skills
Risk Management, Risk Assessment, Auditing, Internal Audit, Sarbanes-Oxley, Business Process..., Financial Reporting, Financial Services, Sarbanes-Oxley Act, Process Improvement, SAS70, Internal Controls, Financial Analysis, Management, Leadership, IT Audit, Accounting, Human Resources, Budgets, Financial Risk
Education
Marymount University 1994 — 1995
Master's degree, Internal Audit
Universitas Trisakti 1988 — 1993
Bachelor's degree, Accounting
Robert O'Leary, MBA's Convergys Experience September 2015 - Present
Job Director of Operations for BPO Contact Center Industry
Industry Telecommunications
Experience
Convergys September 2015 - Present
STARTEK January 1999 - August 2015
Skills
Workforce Management, BPO, Call Center, Vendor Management, Outsourcing, Operations Management, Contact Centers, Call Center Development, Customer Experience, Call Centers, Customer Satisfaction, Management, Leadership, Telecommunications, CRM, Team Leadership, Performance Management, Inbound Marketing, Six Sigma, Process Improvement, Coaching, Service Delivery, Offshoring, Avaya, Team Management, Customer Retention, Employee Engagement, Recruiting, Quality Assurance
Education
Lynchburg College 2009 — 2011
MBA, Business Administration and Management, General
University of Wyoming 1994 — 1999
BA
Convergys September 2015 - Present
STARTEK January 1999 - August 2015
Skills
Workforce Management, BPO, Call Center, Vendor Management, Outsourcing, Operations Management, Contact Centers, Call Center Development, Customer Experience, Call Centers, Customer Satisfaction, Management, Leadership, Telecommunications, CRM, Team Leadership, Performance Management, Inbound Marketing, Six Sigma, Process Improvement, Coaching, Service Delivery, Offshoring, Avaya, Team Management, Customer Retention, Employee Engagement, Recruiting, Quality Assurance
Education
Lynchburg College 2009 — 2011
MBA, Business Administration and Management, General
University of Wyoming 1994 — 1999
BA
Ed Ouzounian's Convergys Experience 1993 - Present
Job Sr. Security Engineer @ Convergys
Industry Outsourcing/Offshoring
Experience
Convergys 1993 - Present
Stream October 1993 - January 2013
UPS January 1988 - February 1993
Skills
Active Directory, DNS, Cisco Technologies, Networking, VPN, Windows, Firewalls, Network Security, Routers, DHCP, TCP/IP, Switches, Network Administration, Computer Hardware, VoIP, Cisco IOS, Network Design, Linux, System Administration, Cisco Nexus, BGP, Routing, EIGRP, OSPF, Network Architecture, Technical Support, Windows Server, LAN-WAN, Checkpoint, Troubleshooting, Virtualization, WAN, Cisco Routers, Security, Routing Protocols, LAN Switching, SNMP, Call Centers, MPLS, Linux System..., Sonicwall, Symantec Endpoint..., Information Security, Data Center, ASA, CCNA, Network Engineering, Servers, DLP, VMware
Education
Massasoit Community College 1987 — 1989
Cert, ElectroMechanical Drafting
Convergys 1993 - Present
Stream October 1993 - January 2013
UPS January 1988 - February 1993
Skills
Active Directory, DNS, Cisco Technologies, Networking, VPN, Windows, Firewalls, Network Security, Routers, DHCP, TCP/IP, Switches, Network Administration, Computer Hardware, VoIP, Cisco IOS, Network Design, Linux, System Administration, Cisco Nexus, BGP, Routing, EIGRP, OSPF, Network Architecture, Technical Support, Windows Server, LAN-WAN, Checkpoint, Troubleshooting, Virtualization, WAN, Cisco Routers, Security, Routing Protocols, LAN Switching, SNMP, Call Centers, MPLS, Linux System..., Sonicwall, Symantec Endpoint..., Information Security, Data Center, ASA, CCNA, Network Engineering, Servers, DLP, VMware
Education
Massasoit Community College 1987 — 1989
Cert, ElectroMechanical Drafting
Nidhi Gandhi's Convergys Experience 2003 - 2005
Job Team Lead Quality Assurance
Industry Information Technology and Services
Experience
Johnson & Johnson March 2008 - Present
JSTOR November 2007 - February 2008
Cardinal Health May 2007 - November 2007
National City Bank 2006 - 2007
Key Bank 2006 - 2006
Convergys 2003 - 2005
Skills
Web Applications, Business Analysis, Waterfall, SDLC, Software Quality, Software Quality..., Requirements Analysis, Agile Methodologies, Integration, Manual Testing, Oracle, QTP, Process Improvement, Quality Assurance, Quality Center, SQL, SaaS, Test Automation, Test Cases, Test Planning, Testing, User Acceptance Testing
Education
Maharshi Dayanand University 2001 — 2003
APGDCA, Computer Sciences
Symbiosis International University 2001 — 2003
MBA
Panjab University
BS
Johnson & Johnson March 2008 - Present
JSTOR November 2007 - February 2008
Cardinal Health May 2007 - November 2007
National City Bank 2006 - 2007
Key Bank 2006 - 2006
Convergys 2003 - 2005
Skills
Web Applications, Business Analysis, Waterfall, SDLC, Software Quality, Software Quality..., Requirements Analysis, Agile Methodologies, Integration, Manual Testing, Oracle, QTP, Process Improvement, Quality Assurance, Quality Center, SQL, SaaS, Test Automation, Test Cases, Test Planning, Testing, User Acceptance Testing
Education
Maharshi Dayanand University 2001 — 2003
APGDCA, Computer Sciences
Symbiosis International University 2001 — 2003
MBA
Panjab University
BS
Jen Dottellis's Convergys Experience January 2002 - March 2002
Job Analysis & Design Manager at Bank of America
Industry Banking
Experience
Bank of America February 2006 - Present
Logistic Services International March 2002 - February 2006
Convergys January 2002 - March 2002
Strategic Technologies September 2000 - January 2002
Skills
ADDIE, Needs Analysis, Instructional Design, Instructor-led Training, Performance Consulting, Distance Learning, Adult Education, Workshop Facilitation, Change Management, Organizational Learning, Instructional Technology, Training, Program Management, Blended Learning, Leadership Development, Call Centers, Knowledge Management, Technical Training, Performance Improvement, Content Development, Visio, Captivate, Staff Development, Consulting, Multimedia, SnagIt, Employee Training
Education
The Johns Hopkins University 1998 — 2000
Master of Science, Educational Technology
McDaniel College 1993 — 1997
Bachelor of Science, Sociology/Elementary Education
Bank of America February 2006 - Present
Logistic Services International March 2002 - February 2006
Convergys January 2002 - March 2002
Strategic Technologies September 2000 - January 2002
Skills
ADDIE, Needs Analysis, Instructional Design, Instructor-led Training, Performance Consulting, Distance Learning, Adult Education, Workshop Facilitation, Change Management, Organizational Learning, Instructional Technology, Training, Program Management, Blended Learning, Leadership Development, Call Centers, Knowledge Management, Technical Training, Performance Improvement, Content Development, Visio, Captivate, Staff Development, Consulting, Multimedia, SnagIt, Employee Training
Education
The Johns Hopkins University 1998 — 2000
Master of Science, Educational Technology
McDaniel College 1993 — 1997
Bachelor of Science, Sociology/Elementary Education
Amisha Doshi's Convergys Experience June 1997 - July 1998
Job SAP America, Inc.
Industry Information Technology and Services
Experience
SAP America, Inc. June 2013 - Present
SAP America, Inc. June 2007 - June 2013
SAP America, Inc. July 1998 - June 2007
Convergys June 1997 - July 1998
DURAMED April 1996 - June 1997
Procter & Gamble September 1995 - April 1996
Skills
ERP, Business Intelligence, Business Process, SAP ERP, Integration, Enterprise Software, Business Analysis, IT Strategy, SAP, Requirements Analysis
Education
Xavier University - Williams College of Business 2008 — 2009
MBA, MBA
Marshall University 1992 — 1994
BS, Chemistry
West Virginia University Institute of Technology 1990 — 1992
B.S., Chemistry
SAP America, Inc. June 2013 - Present
SAP America, Inc. June 2007 - June 2013
SAP America, Inc. July 1998 - June 2007
Convergys June 1997 - July 1998
DURAMED April 1996 - June 1997
Procter & Gamble September 1995 - April 1996
Skills
ERP, Business Intelligence, Business Process, SAP ERP, Integration, Enterprise Software, Business Analysis, IT Strategy, SAP, Requirements Analysis
Education
Xavier University - Williams College of Business 2008 — 2009
MBA, MBA
Marshall University 1992 — 1994
BS, Chemistry
West Virginia University Institute of Technology 1990 — 1992
B.S., Chemistry
Jayanth Nath's Convergys Experience March 1998 - February 2008
Job Information Technology Professional
Industry Information Technology and Services
Experience
JPMorgan Chase & Co March 2008 - Present
Convergys March 1998 - February 2008
HCL Technologies April 1994 - March 1998
Skills
SDLC, Requirements Analysis, Business Analysis, Software Project..., Vendor Management, Solution Architecture, Project Management, Integration, Consulting, Leadership
Education
Webster University 2004 — 2007
MBA, Business Administration
Mangalore University 1984 — 1989
BE, Chemical Engineering
JPMorgan Chase & Co March 2008 - Present
Convergys March 1998 - February 2008
HCL Technologies April 1994 - March 1998
Skills
SDLC, Requirements Analysis, Business Analysis, Software Project..., Vendor Management, Solution Architecture, Project Management, Integration, Consulting, Leadership
Education
Webster University 2004 — 2007
MBA, Business Administration
Mangalore University 1984 — 1989
BE, Chemical Engineering
Anna Gillum's Convergys Experience May 2008 - Present
Job Manager, Business Systems Analysis at Convergys Corporation
Industry Outsourcing/Offshoring
Experience
Convergys May 2008 - Present
Convergys May 2006 - May 2008
Convergys May 2004 - May 2006
The Hartford November 2003 - April 2004
Kelly Services August 2003 - November 2003
Sprint November 2000 - November 2002
Sprint January 2000 - November 2000
Sprint September 1998 - January 2000
Convergys January 1997 - August 1998
Convergys July 1996 - January 1997
Skills
Call Center, Customer Service, Customer Satisfaction, Process Improvement, Analysis, Telecommunications, Performance Management, NICE Call Recording, Management, Team Leadership, Training, Troubleshooting, Verint Impact 360 Call..., Problem Solving, IT Management, Microsoft Office, Documentation, Contact Centers, Etalk, Call Centers, Software Documentation, Operations Management, Program Management, Change Management, Quality Assurance, Business Analysis, Vendor Management, Visio, Business Process..., CRM, Coaching, Customer Experience, Workforce Management, Six Sigma, Data Analysis, Outsourcing, Business Process, Requirements Analysis, Service Delivery, Team Management, Leadership, SLA, Technical Support, Project Management
Education
Loyola University of Chicago 1991 — 1996
Bachelor of Arts, Spanish
Convergys May 2008 - Present
Convergys May 2006 - May 2008
Convergys May 2004 - May 2006
The Hartford November 2003 - April 2004
Kelly Services August 2003 - November 2003
Sprint November 2000 - November 2002
Sprint January 2000 - November 2000
Sprint September 1998 - January 2000
Convergys January 1997 - August 1998
Convergys July 1996 - January 1997
Skills
Call Center, Customer Service, Customer Satisfaction, Process Improvement, Analysis, Telecommunications, Performance Management, NICE Call Recording, Management, Team Leadership, Training, Troubleshooting, Verint Impact 360 Call..., Problem Solving, IT Management, Microsoft Office, Documentation, Contact Centers, Etalk, Call Centers, Software Documentation, Operations Management, Program Management, Change Management, Quality Assurance, Business Analysis, Vendor Management, Visio, Business Process..., CRM, Coaching, Customer Experience, Workforce Management, Six Sigma, Data Analysis, Outsourcing, Business Process, Requirements Analysis, Service Delivery, Team Management, Leadership, SLA, Technical Support, Project Management
Education
Loyola University of Chicago 1991 — 1996
Bachelor of Arts, Spanish
Jacob Peck's Convergys Experience January 2002 - July 2004
Job Digital Marketing Coordinator at Isle of Capri Casino
Industry Gambling & Casinos
Experience
Isle of Capri Casino February 2013 - Present
Nicholas V. Messmer Foundation January 2012 - Present
Isle of Capri Casino December 2006 - February 2013
Charter Communications June 2004 - December 2006
Convergys January 2002 - July 2004
Skills
IBM iSeries, Software Documentation, Casino, Active Directory, Non-profit..., Non-profit Board..., Non-profit Leadership, Non-profit Director, Non-profit Boards, Troubleshooting, Computer Hardware, Employee Training, Technical Support, System Administration, XP, Database Administration, Servers, Operating Systems, Gaming Industry, Disaster Recovery, Gaming, Microsoft Exchange, Help Desk Support, Security, Printers, Windows 7, Software Installation, Windows Server, Network Administration, Networking, Hardware, Visio, IT Management, Windows XP
Education
Maryville University of Saint Louis 2009 — 2014
Bachelor of Science (BS), Information Technology
Southwestern Illinois College 1999 — 2001
Isle of Capri Casino February 2013 - Present
Nicholas V. Messmer Foundation January 2012 - Present
Isle of Capri Casino December 2006 - February 2013
Charter Communications June 2004 - December 2006
Convergys January 2002 - July 2004
Skills
IBM iSeries, Software Documentation, Casino, Active Directory, Non-profit..., Non-profit Board..., Non-profit Leadership, Non-profit Director, Non-profit Boards, Troubleshooting, Computer Hardware, Employee Training, Technical Support, System Administration, XP, Database Administration, Servers, Operating Systems, Gaming Industry, Disaster Recovery, Gaming, Microsoft Exchange, Help Desk Support, Security, Printers, Windows 7, Software Installation, Windows Server, Network Administration, Networking, Hardware, Visio, IT Management, Windows XP
Education
Maryville University of Saint Louis 2009 — 2014
Bachelor of Science (BS), Information Technology
Southwestern Illinois College 1999 — 2001
David Rochon's Convergys Experience September 2007 - July 2008
Job Driver Manager
Industry Transportation/Trucking/Railroad
Experience
Veriha Trucking April 2015 - Present
Schneider National October 2014 - April 2015
Schneider National August 2010 - October 2014
Schneider National July 2008 - July 2010
Convergys September 2007 - July 2008
Comair September 2001 - May 2007
Pechiney November 1999 - September 2001
Medical Analysis Systems April 1998 - October 1999
Skills
Account Management, Customer Service, Inventory Management
Education
Marquette University 1991 — 1995
Veriha Trucking April 2015 - Present
Schneider National October 2014 - April 2015
Schneider National August 2010 - October 2014
Schneider National July 2008 - July 2010
Convergys September 2007 - July 2008
Comair September 2001 - May 2007
Pechiney November 1999 - September 2001
Medical Analysis Systems April 1998 - October 1999
Skills
Account Management, Customer Service, Inventory Management
Education
Marquette University 1991 — 1995
Janelle Tameling, CHRP's Convergys Experience 2003 - 2004
Job Sr. Human Resource Business Partner at Department of Energy, Government of Alberta
Industry Human Resources
Experience
Department of Energy, Government of Alberta June 2013 - Present
Department of Energy, Government of Alberta December 2012 - May 2013
DynaLIFE Dx June 2008 - June 2012
Dell August 2004 - May 2008
Convergys 2003 - 2004
City of Edmonton 2002 - 2003
Skills
Employee Relations, Recruiting, Employee Engagement, Performance Management, Onboarding, Personnel Management, HR Policies, New Hire Orientations, HRIS, Talent Acquisition, Deferred Compensation, Workforce Planning, Human Resources, Job Descriptions, Labor Relations
Education
The University of Lethbridge 2008 — 2012
Bachelor of Management, Human Resource Management and Labour Relations
Grant Macewan College 1998 — 2002
Human Resources Management Diploma, Human Resources
Queens IRC
Department of Energy, Government of Alberta June 2013 - Present
Department of Energy, Government of Alberta December 2012 - May 2013
DynaLIFE Dx June 2008 - June 2012
Dell August 2004 - May 2008
Convergys 2003 - 2004
City of Edmonton 2002 - 2003
Skills
Employee Relations, Recruiting, Employee Engagement, Performance Management, Onboarding, Personnel Management, HR Policies, New Hire Orientations, HRIS, Talent Acquisition, Deferred Compensation, Workforce Planning, Human Resources, Job Descriptions, Labor Relations
Education
The University of Lethbridge 2008 — 2012
Bachelor of Management, Human Resource Management and Labour Relations
Grant Macewan College 1998 — 2002
Human Resources Management Diploma, Human Resources
Queens IRC
Robert P. Norcross's Convergys Experience 2007 - 2010
Job Strategic Planning and Corporate Development Executive
Industry Information Technology and Services
Experience
Cognosante 2014 - Present
IBM 2012 - 2014
Norcross and Company 2010 - 2012
Convergys 2007 - 2010
Capgemini 2005 - 2007
XMG Consulting 2002 - 2005
Comcast 2000 - 2002
Mercer Management Consulting 1988 - 2000
Booz-Allen & Hamilton 1984 - 1988
Mobil Oil Corporation 1981 - 1984
Education
Massachusetts Institute of Technology - Sloan School of Management 1980 — 1981
Master of Business Administration (MBA)
Massachusetts Institute of Technology 1976 — 1980
BS, Mechanical Engineering
Cognosante 2014 - Present
IBM 2012 - 2014
Norcross and Company 2010 - 2012
Convergys 2007 - 2010
Capgemini 2005 - 2007
XMG Consulting 2002 - 2005
Comcast 2000 - 2002
Mercer Management Consulting 1988 - 2000
Booz-Allen & Hamilton 1984 - 1988
Mobil Oil Corporation 1981 - 1984
Education
Massachusetts Institute of Technology - Sloan School of Management 1980 — 1981
Master of Business Administration (MBA)
Massachusetts Institute of Technology 1976 — 1980
BS, Mechanical Engineering
Nathan Madison's Convergys Experience January 2000 - July 2002
Job Production Operator at HCR ManorCare
Industry Computer & Network Security
Experience
HCR ManorCare SERVICE AGENTGeek SquadOctober 2001 - January 2006
Convergys January 2000 - July 2002
MADISON TRANSPORT November 1994 - January 2000
US Army March 1989 - November 1994
US Army March 1986 - July 1989
Skills
Windows Server, Servers, Active Directory, Troubleshooting, VMware, Windows 7, SharePoint, Software Documentation, SCCM
Education
American Baptist College 2005 — 2009
DT, Theology
Lourdes College 1998 — 2002
BIS, Compuer Systems and Religous Studies
PSI 1999 — 2000
MCSE, MCSE and A+
U.S. Army Signal Core 1992 — 1993
System analyst
AMS 1986 — 1989
Computer programing, Computer programing
HCR ManorCare SERVICE AGENTGeek SquadOctober 2001 - January 2006
Convergys January 2000 - July 2002
MADISON TRANSPORT November 1994 - January 2000
US Army March 1989 - November 1994
US Army March 1986 - July 1989
Skills
Windows Server, Servers, Active Directory, Troubleshooting, VMware, Windows 7, SharePoint, Software Documentation, SCCM
Education
American Baptist College 2005 — 2009
DT, Theology
Lourdes College 1998 — 2002
BIS, Compuer Systems and Religous Studies
PSI 1999 — 2000
MCSE, MCSE and A+
U.S. Army Signal Core 1992 — 1993
System analyst
AMS 1986 — 1989
Computer programing, Computer programing
Sarojini Hejamady's Convergys Experience July 2011 - Present
Job Technical Consultant at NetCracker (Convergys)
Industry Telecommunications
Experience
Convergys July 2011 - Present
Convergys May 2001 - June 2011
SoftQuest October 2000 - April 2001
Infosys November 1996 - June 1998
Infosys 1996 - 1998
Skills
Testing, Test Planning, SDLC, Quality Center, Test Cases, Test Management, User Acceptance Testing, Technical Support, Software Testing Life..., Thought Leadership, Team Management, Business Analysis, Requirements Analysis, Defect Tracking, Unix, QTP, Requirements Gathering, Software Project...
Education
Mangalore University 1992 — 1996
BE, Electrical and Electronics Engineering
NMAMIT, Mangalore University 1992 — 1996
BE, Electrical and Electronics Engineering
Convergys July 2011 - Present
Convergys May 2001 - June 2011
SoftQuest October 2000 - April 2001
Infosys November 1996 - June 1998
Infosys 1996 - 1998
Skills
Testing, Test Planning, SDLC, Quality Center, Test Cases, Test Management, User Acceptance Testing, Technical Support, Software Testing Life..., Thought Leadership, Team Management, Business Analysis, Requirements Analysis, Defect Tracking, Unix, QTP, Requirements Gathering, Software Project...
Education
Mangalore University 1992 — 1996
BE, Electrical and Electronics Engineering
NMAMIT, Mangalore University 1992 — 1996
BE, Electrical and Electronics Engineering
Corrinne Lombardo's Convergys Experience 1997 - 2006
Job Research Data Analyst/Programmer at Geisinger
Industry Computer Software
Experience
Geisinger February 2012 - Present
Blue Cross 2007 - November 2010
AllOne Health Mgmt Solutions 2007 - 2010
Convergys 1997 - 2006
Alltel Information Services 1997 - 2006
Education
Luzerne County Community College 2011 — 2011
Kings College, Wilkes-Barre, Pa
Informtion Systems
Geisinger February 2012 - Present
Blue Cross 2007 - November 2010
AllOne Health Mgmt Solutions 2007 - 2010
Convergys 1997 - 2006
Alltel Information Services 1997 - 2006
Education
Luzerne County Community College 2011 — 2011
Kings College, Wilkes-Barre, Pa
Informtion Systems
Barbara Dirks's Convergys Experience 2000 - 2008
Job Asst. VP for Strategic Initiatives
Industry Higher Education
Experience
Tulane University 2009 - Present
Convergys 2000 - 2008
T J Moran & Associates June 1996 - January 2000
Rust Environment & Infrastructure March 1985 - June 1996
Skills
Talent Management, Succession Planning, Performance Management, Employee Relations, Onboarding, Human Resources, HRIS, Personnel Management, Team Building, Program Management, Leadership, Change Management, Benefits Administration, Deferred Compensation, Organizational..., Employee Engagement, Management, Talent Acquisition
Education
Louisiana State University
B.A., Political Science
Tulane University 2009 - Present
Convergys 2000 - 2008
T J Moran & Associates June 1996 - January 2000
Rust Environment & Infrastructure March 1985 - June 1996
Skills
Talent Management, Succession Planning, Performance Management, Employee Relations, Onboarding, Human Resources, HRIS, Personnel Management, Team Building, Program Management, Leadership, Change Management, Benefits Administration, Deferred Compensation, Organizational..., Employee Engagement, Management, Talent Acquisition
Education
Louisiana State University
B.A., Political Science
Michael Feast's Convergys Experience 2008 - 2009
Job SAP HCM Consultant at Grace Consulting, LLC
Industry Human Resources
Experience
Convergys 2008 - 2009
IBM Global Services January 1999 - March 2008
Education
Louisiana State University 1997 — 1998
Master of Science, Information Systems and Decision Sciences, Internal Audit
University of New Orleans 1992 — 1996
Bachelor of Science, Business Administration
Convergys 2008 - 2009
IBM Global Services January 1999 - March 2008
Education
Louisiana State University 1997 — 1998
Master of Science, Information Systems and Decision Sciences, Internal Audit
University of New Orleans 1992 — 1996
Bachelor of Science, Business Administration
Tina Proctor's Convergys Experience September 2012 - July 2015
Job Technical Advisor at Fortune 500 Companies
Industry Information Technology and Services
Experience
Fortune 500 Companies July 2015 - Present
Convergys September 2012 - July 2015
Citi August 2008 - August 2010
Spartech Corporation January 2007 - August 2008
Boeing July 2005 - December 2007
Skills
Excel, Scheduling, PowerPoint, Troubleshooting, Purchasing, Customer Service, Microsoft Office, Word, Outlook, SharePoint, Access, Database Administration, SAP, Visio, Billing, Event Planning, Time Management, Documentation, Windows, Database Management, Teamwork, Internet Explorer, Telephone Skills, XP, Databases, Budgeting, Social Media, Spreadsheets, Switchboard Operator, Dictaphone, Dictation, Mass Mailings, Non-profit Events, Active Directory, Microsoft Excel, Customer Satisfaction, Invoicing
Education
Maryville University of Saint Louis 1989 — 1989
Computer Technology
Fortune 500 Companies July 2015 - Present
Convergys September 2012 - July 2015
Citi August 2008 - August 2010
Spartech Corporation January 2007 - August 2008
Boeing July 2005 - December 2007
Skills
Excel, Scheduling, PowerPoint, Troubleshooting, Purchasing, Customer Service, Microsoft Office, Word, Outlook, SharePoint, Access, Database Administration, SAP, Visio, Billing, Event Planning, Time Management, Documentation, Windows, Database Management, Teamwork, Internet Explorer, Telephone Skills, XP, Databases, Budgeting, Social Media, Spreadsheets, Switchboard Operator, Dictaphone, Dictation, Mass Mailings, Non-profit Events, Active Directory, Microsoft Excel, Customer Satisfaction, Invoicing
Education
Maryville University of Saint Louis 1989 — 1989
Computer Technology
Arshad Shah's Convergys Experience April 2010 - Present
Job Corporate Applications Development Lead
Industry Information Technology and Services
Experience
Convergys April 2010 - Present
Convergys January 2007 - July 2010
Convergys 2002 - 2007
Liberty Mutual and Convergys 1996 - 2002
Skills
Requirements Analysis, ABAP, .NET
Education
McMaster University 1990 — 1994
Bachelors Chemical Engineering
Convergys April 2010 - Present
Convergys January 2007 - July 2010
Convergys 2002 - 2007
Liberty Mutual and Convergys 1996 - 2002
Skills
Requirements Analysis, ABAP, .NET
Education
McMaster University 1990 — 1994
Bachelors Chemical Engineering
Maxwell Schulte's Convergys Experience October 2010 - March 2011
Job Experienced Call Center Agent
Industry Telecommunications
Experience
Rotary International November 2011 - January 2012
Convergys October 2010 - March 2011
Madison Metropolitan School District January 2010 - June 2010
Wisconsin Early Autism Project June 2008 - 2009
Skills
Computer Literate, Communication, Media Production, Cooperation
Education
Madison Area Technical College
Rotary International November 2011 - January 2012
Convergys October 2010 - March 2011
Madison Metropolitan School District January 2010 - June 2010
Wisconsin Early Autism Project June 2008 - 2009
Skills
Computer Literate, Communication, Media Production, Cooperation
Education
Madison Area Technical College
Isaac Bertrand's Convergys Experience December 1999 - December 2004
Job SharePoint Administrator at DorisInc
Industry Information Technology and Services
Experience
Doris-Inc June 2013 - Present
Entrance Software February 2012 - June 2013
Houston Food Bank April 2010 - February 2012
Healthhelp April 2009 - April 2010
CEVA Logistics April 2006 - March 2009
Eagle Global Logistics 2006 - 2009
The Nathaniel Center January 2006 - April 2006
Convergys December 1999 - December 2004
Skills
SQL Server, SQL database design, SharePoint, SharePoint Designer, Visual Studio, Data Warehousing, JavaScript, sharepoint 2007, SharePoint 2010, MOSS 2007, WSS 3.0, Database Administration, Database Development, SharePoint Development, SharePoint Architecture, Microsoft SQL Server, SSRS, Business Analysis, Business Intelligence, InfoPath, T-SQL, Software Documentation, SSIS, Microsoft Technologies, Database Design, Microsoft Office..., Windows Server, Databases, Analysis, Business Process, Program Management, ASP.NET, Technical Support, Visio, Data Analysis, IIS, .NET, Networking
Education
Louisiana State University 2002 — 2005
Bachelor's of Arts and Science, Communication, Geography, and Geology
North Harris Community College 1999 — 2001
Associates, Applied Sciences
Doris-Inc June 2013 - Present
Entrance Software February 2012 - June 2013
Houston Food Bank April 2010 - February 2012
Healthhelp April 2009 - April 2010
CEVA Logistics April 2006 - March 2009
Eagle Global Logistics 2006 - 2009
The Nathaniel Center January 2006 - April 2006
Convergys December 1999 - December 2004
Skills
SQL Server, SQL database design, SharePoint, SharePoint Designer, Visual Studio, Data Warehousing, JavaScript, sharepoint 2007, SharePoint 2010, MOSS 2007, WSS 3.0, Database Administration, Database Development, SharePoint Development, SharePoint Architecture, Microsoft SQL Server, SSRS, Business Analysis, Business Intelligence, InfoPath, T-SQL, Software Documentation, SSIS, Microsoft Technologies, Database Design, Microsoft Office..., Windows Server, Databases, Analysis, Business Process, Program Management, ASP.NET, Technical Support, Visio, Data Analysis, IIS, .NET, Networking
Education
Louisiana State University 2002 — 2005
Bachelor's of Arts and Science, Communication, Geography, and Geology
North Harris Community College 1999 — 2001
Associates, Applied Sciences
George Vonderhaar's Convergys Experience January 2011 - May 2012
Job Chief Sales Officer at Limelight Networks
Industry Outsourcing/Offshoring
Experience
Limelight Networks February 2013 - Present
Convergys January 2011 - May 2012
Convergys 2006 - 2010
Convergys November 2004 - April 2006
Skills
Vendor Management, BPO, Offshoring, Talent Management, Call Center, Outsourcing, Program Management, Process Improvement, CRM, Performance Management, Operations Management, Change Management, Business Analysis, Team Management, Business Process..., Management, Customer Experience, Call Centers, Executive Management, IT Strategy, Telecommunications, Resource Management, Leadership, Service Delivery, Business Transformation, Mergers & Acquisitions, Cross-functional Team..., Integration, SaaS, Strategy, Professional Services, Team Leadership, Enterprise Software, Project Management, Employee Engagement, Customer Satisfaction, Strategic Planning, Customer Service, Customer Retention, Business Development, Strategic Partnerships, Start-ups, Product Management, Solution Selling, P&L Management, Business Process, Mobile Devices, Cloud Computing
Education
Marquette University 1978 — 1982
Business Administration, Finance, HR
Limelight Networks February 2013 - Present
Convergys January 2011 - May 2012
Convergys 2006 - 2010
Convergys November 2004 - April 2006
Skills
Vendor Management, BPO, Offshoring, Talent Management, Call Center, Outsourcing, Program Management, Process Improvement, CRM, Performance Management, Operations Management, Change Management, Business Analysis, Team Management, Business Process..., Management, Customer Experience, Call Centers, Executive Management, IT Strategy, Telecommunications, Resource Management, Leadership, Service Delivery, Business Transformation, Mergers & Acquisitions, Cross-functional Team..., Integration, SaaS, Strategy, Professional Services, Team Leadership, Enterprise Software, Project Management, Employee Engagement, Customer Satisfaction, Strategic Planning, Customer Service, Customer Retention, Business Development, Strategic Partnerships, Start-ups, Product Management, Solution Selling, P&L Management, Business Process, Mobile Devices, Cloud Computing
Education
Marquette University 1978 — 1982
Business Administration, Finance, HR
Kathryn English, CHRP's Convergys Experience July 2009 - August 2012
Job Director Human Resources
Industry Human Resources
Experience
Micco Companies August 2015 - Present
Target October 2014 - May 2015
Target September 2012 - October 2014
Convergys July 2009 - August 2012
Future Shop 2005 - 2009
Hudson's Bay Company January 1996 - March 2005
Skills
Talent Management, Employee Engagement, Employee Relations, Performance Management, Succession Planning, Workforce Planning, Talent Acquisition, HR Policies, Management, Interviews, Labor Relations, Leadership, Organizational..., Staff Development, Vendor Management, Onboarding, Coaching, Team Leadership, Human Resources, HRIS, Personnel Management, Recruiting
Education
Seneca College of Applied Arts and Technology 1995 — 1995
Post Graduate Diploma, Human Resources Management, High Honours
McMaster University 1990 — 1994
Bachelor's degree, Psychology
Micco Companies August 2015 - Present
Target October 2014 - May 2015
Target September 2012 - October 2014
Convergys July 2009 - August 2012
Future Shop 2005 - 2009
Hudson's Bay Company January 1996 - March 2005
Skills
Talent Management, Employee Engagement, Employee Relations, Performance Management, Succession Planning, Workforce Planning, Talent Acquisition, HR Policies, Management, Interviews, Labor Relations, Leadership, Organizational..., Staff Development, Vendor Management, Onboarding, Coaching, Team Leadership, Human Resources, HRIS, Personnel Management, Recruiting
Education
Seneca College of Applied Arts and Technology 1995 — 1995
Post Graduate Diploma, Human Resources Management, High Honours
McMaster University 1990 — 1994
Bachelor's degree, Psychology
Stephanie Stitt's Convergys Experience February 2007 - July 2008
Job General Manager, Accounting and Finance at Toyota Boshoku America
Industry Automotive
Experience
Toyota Boshoku America July 2008 - Present
Convergys February 2007 - July 2008
Ashland Inc. 1989 - 2007
Skills
Forecasting, Cash Management, Accounting, Treasury, SAP, Finance, Financial Analysis, Internal Audit, Process Improvement
Education
Morehead State University 1993 — 1996
MBA, Management
Marshall University 1985 — 1989
BBA, Accounting
Toyota Boshoku America July 2008 - Present
Convergys February 2007 - July 2008
Ashland Inc. 1989 - 2007
Skills
Forecasting, Cash Management, Accounting, Treasury, SAP, Finance, Financial Analysis, Internal Audit, Process Improvement
Education
Morehead State University 1993 — 1996
MBA, Management
Marshall University 1985 — 1989
BBA, Accounting
Arnold Manstra's Convergys Experience November 2010 - Present
Job Customer Associate Agent at Convergys
Industry Insurance
Experience
Convergys November 2010 - Present
AXA-EQUITABLE September 1977 - May 2009
AXA-Equitable September 1977 - April 2009
MONY LIFE INSURANCE COMPANY January 1999 - January 2004
Skills
Customer Service, Inventory Management, Process Improvement, Vendor Management, Marketing, Access, Insurance, Employee Benefits, Event Planning, Management, Financial Planning
Education
Manhattan College
Manhattan Community College
Business and Liberal Arts
Convergys November 2010 - Present
AXA-EQUITABLE September 1977 - May 2009
AXA-Equitable September 1977 - April 2009
MONY LIFE INSURANCE COMPANY January 1999 - January 2004
Skills
Customer Service, Inventory Management, Process Improvement, Vendor Management, Marketing, Access, Insurance, Employee Benefits, Event Planning, Management, Financial Planning
Education
Manhattan College
Manhattan Community College
Business and Liberal Arts
Carolyn Whipp's Convergys Experience 2006 - 2008
Job Healthcare IT Systems | Project Management | Senior Business Systems Analyst
Industry Information Technology and Services
Experience
Seeking New Opportunities July 2015 - Present
Ciber 2015 - 2015
Dell Healthcare & Life Services 2013 - 2014
NC Department of Health & Human Services - OMMISS 2012 - 2013
FL Agency for Healthcare Administration (AHCA) 2012 - 2012
Christiana Care Health System 2011 - 2011
Geisinger Health System 2011 - 2011
Orlando Health 2011 - 2011
Florida Health Care Plans 2010 - 2010
Convergys 2006 - 2008
Skills
Healthcare Information..., Software Project..., Agile Methodologies, Scrum, SDLC, Requirements Analysis, Business Analysis, Vendor Management, Information Technology, Software Documentation, ICD-10, Resource Management, Business Intelligence, Process Improvement, PMO, Program Management, Consulting, Integration, ERP, PMP, Project Management, Talent Acquisition, Technical Recruiting, Recruiting, Business Process..., Business Process, Quality Assurance, Systems Analysis, CRM, SQL, MS Project, MITA 3.0, Medicaid Managed Care, Medicaid, Agile Application...
Education
Marshall University
Master's Degree, Organizational Communication
West Virginia University
Bachelor's Degree, Secondary Education: English, Journalism, Communications
Seeking New Opportunities July 2015 - Present
Ciber 2015 - 2015
Dell Healthcare & Life Services 2013 - 2014
NC Department of Health & Human Services - OMMISS 2012 - 2013
FL Agency for Healthcare Administration (AHCA) 2012 - 2012
Christiana Care Health System 2011 - 2011
Geisinger Health System 2011 - 2011
Orlando Health 2011 - 2011
Florida Health Care Plans 2010 - 2010
Convergys 2006 - 2008
Skills
Healthcare Information..., Software Project..., Agile Methodologies, Scrum, SDLC, Requirements Analysis, Business Analysis, Vendor Management, Information Technology, Software Documentation, ICD-10, Resource Management, Business Intelligence, Process Improvement, PMO, Program Management, Consulting, Integration, ERP, PMP, Project Management, Talent Acquisition, Technical Recruiting, Recruiting, Business Process..., Business Process, Quality Assurance, Systems Analysis, CRM, SQL, MS Project, MITA 3.0, Medicaid Managed Care, Medicaid, Agile Application...
Education
Marshall University
Master's Degree, Organizational Communication
West Virginia University
Bachelor's Degree, Secondary Education: English, Journalism, Communications
David Loftin's Convergys Experience September 2008 - Present
Job Team Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys September 2008 - Present
Skills
Leadership, Curriculum Design, Coaching, Training, Management, Team Leadership, Psychology, Call Centers, Team Management, Customer Experience, Service Delivery, Customer Service, Performance Management, Process Improvement, Customer Satisfaction, Team Building, Vendor Management
Education
ECPI 2005 — 2006
2 year, Computer and electronics
Louisiana State University 1978 — 1986
B. G. S., Bachelor of General Studies
Convergys September 2008 - Present
Skills
Leadership, Curriculum Design, Coaching, Training, Management, Team Leadership, Psychology, Call Centers, Team Management, Customer Experience, Service Delivery, Customer Service, Performance Management, Process Improvement, Customer Satisfaction, Team Building, Vendor Management
Education
ECPI 2005 — 2006
2 year, Computer and electronics
Louisiana State University 1978 — 1986
B. G. S., Bachelor of General Studies
Chip Braswell's Convergys Experience March 2013 - May 2014
Job Business Analyst at Momentum Payment Systems
Industry Individual & Family Services
Experience
Momentum Payment Systems October 2011 - Present
Convergys March 2013 - May 2014
Carpenter's Auto Garage February 2012 - March 2013
Senior Life Services January 2010 - September 2011
Skills
Fundraising, Grant Writing, Community Outreach, Non-profits, Case Management, Leadership Development, Training
Education
University of North Carolina at Chapel Hill 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Mars Hill University 2000 — 2005
BA, Theatre Arts
Momentum Payment Systems October 2011 - Present
Convergys March 2013 - May 2014
Carpenter's Auto Garage February 2012 - March 2013
Senior Life Services January 2010 - September 2011
Skills
Fundraising, Grant Writing, Community Outreach, Non-profits, Case Management, Leadership Development, Training
Education
University of North Carolina at Chapel Hill 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Mars Hill University 2000 — 2005
BA, Theatre Arts
Sebastian Zick's Convergys Experience 2006 - 2007
Job Network Engineer
Industry Information Technology and Services
Experience
AutoNation August 2010 - Present
Centuric 2006 - 2010
Convergys 2006 - 2007
CompUSA 2004 - 2006
Skills
Network Administration, Backup Exec, Microsoft Exchange, Symantec Endpoint..., Sonicwall, Barracuda Spam Firewall, Active Directory, ethernet, TCP/IP, LAN-WAN, VMware ESX, Hyper-V, Citrix xen, Cisco Networking, Cisco WAN, Hardware, Operating Systems, Ethernet, Technical Support, Windows Server, Switches, Disaster Recovery, Windows, Troubleshooting, Networking, VMware, Cisco Routers, Customer Service, Servers, Management, Windows 7, Computer Hardware, System Administration, Virtualization, Cisco Technologies, Security, VPN, Remote Desktop
Education
Broward College 2012 — 2013
Bachelor of Applied Science (BAS), Information Technology
Broward College 2004 — 2007
Associate of Science (AS), Network Administrator
McFatter Technical Center 1999 — 2003
High School Dipalma, Computer Programming
AutoNation August 2010 - Present
Centuric 2006 - 2010
Convergys 2006 - 2007
CompUSA 2004 - 2006
Skills
Network Administration, Backup Exec, Microsoft Exchange, Symantec Endpoint..., Sonicwall, Barracuda Spam Firewall, Active Directory, ethernet, TCP/IP, LAN-WAN, VMware ESX, Hyper-V, Citrix xen, Cisco Networking, Cisco WAN, Hardware, Operating Systems, Ethernet, Technical Support, Windows Server, Switches, Disaster Recovery, Windows, Troubleshooting, Networking, VMware, Cisco Routers, Customer Service, Servers, Management, Windows 7, Computer Hardware, System Administration, Virtualization, Cisco Technologies, Security, VPN, Remote Desktop
Education
Broward College 2012 — 2013
Bachelor of Applied Science (BAS), Information Technology
Broward College 2004 — 2007
Associate of Science (AS), Network Administrator
McFatter Technical Center 1999 — 2003
High School Dipalma, Computer Programming
Patti Gibson, PHR's Convergys Experience August 2006 - March 2010
Job HR Generalist at Boeing
Industry Human Resources
Experience
Boeing June 2014 - Present
Perficient October 2010 - June 2014
TDK Technologies March 2010 - September 2010
Convergys August 2006 - March 2010
Skills
Sourcing, Talent Acquisition, Applicant Tracking..., Employee Relations, Technical Recruiting, Employee Engagement, Internet Recruiting, Onboarding, Human Resources, Recruiting, Interviews, College Recruiting, Training, Temporary Placement, Management, Screening Resumes, Process Improvement, HRIS, Employee Benefits, Talent Management, Deferred Compensation, Personnel Management, Leadership
Education
Maryville University of Saint Louis 2007 — 2009
MBA, Business Administration and Management, General
Michigan State University - The Eli Broad College of Business 2002 — 2006
Bachelor, Human Resoures
Boeing June 2014 - Present
Perficient October 2010 - June 2014
TDK Technologies March 2010 - September 2010
Convergys August 2006 - March 2010
Skills
Sourcing, Talent Acquisition, Applicant Tracking..., Employee Relations, Technical Recruiting, Employee Engagement, Internet Recruiting, Onboarding, Human Resources, Recruiting, Interviews, College Recruiting, Training, Temporary Placement, Management, Screening Resumes, Process Improvement, HRIS, Employee Benefits, Talent Management, Deferred Compensation, Personnel Management, Leadership
Education
Maryville University of Saint Louis 2007 — 2009
MBA, Business Administration and Management, General
Michigan State University - The Eli Broad College of Business 2002 — 2006
Bachelor, Human Resoures
Donna Cincinnati's Convergys Experience
Job Analyst at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys
Skills
Customer Service, Call Centers, Workforce Management, BPO, Customer Satisfaction, Training, Customer Experience, Vendor Management, Performance Management, Process Improvement, Team Building
Education
Marshall University 1986 — 1988
Valley
Convergys
Skills
Customer Service, Call Centers, Workforce Management, BPO, Customer Satisfaction, Training, Customer Experience, Vendor Management, Performance Management, Process Improvement, Team Building
Education
Marshall University 1986 — 1988
Valley
Daryl Gambrell's Convergys Experience January 2009 - Present
Job Director, CIT Hosted Solutions at Convergys
Industry Telecommunications
Experience
Convergys January 2009 - Present
Technology Consulting Practice September 2005 - December 2008
Intervoice (now Convergys) January 2002 - September 2005
Celeste Optics December 2001 - June 2002
Nortel Networks March 1996 - November 2001
Skills
Leadership, Product Management, Business Development, Management, CRM, Call Center, Infrastructure, Enterprise Software, Marketing, Cloud Computing, SaaS, Business Analysis, Telecommunications, Outsourcing, IVR, Process Improvement, Sales, VoIP, Solution Architecture, Strategy, Project Management, Solution Selling, Program Management, Professional Services, Business Strategy, Business Intelligence, Integration, Requirements Analysis, Vendor Management, Pre-sales, Business Process, Mobile Devices, Cross-functional Team..., Mergers & Acquisitions, Start-ups, Data Center, IT Strategy, Consulting, Sales Operations, Product Development, Team Management, Analytics, IT Management, Service Delivery, Software Project..., Call Centers, Managed Services, Strategic Partnerships, Unified Communications, Strategic Planning
Education
Louisiana State University
Convergys January 2009 - Present
Technology Consulting Practice September 2005 - December 2008
Intervoice (now Convergys) January 2002 - September 2005
Celeste Optics December 2001 - June 2002
Nortel Networks March 1996 - November 2001
Skills
Leadership, Product Management, Business Development, Management, CRM, Call Center, Infrastructure, Enterprise Software, Marketing, Cloud Computing, SaaS, Business Analysis, Telecommunications, Outsourcing, IVR, Process Improvement, Sales, VoIP, Solution Architecture, Strategy, Project Management, Solution Selling, Program Management, Professional Services, Business Strategy, Business Intelligence, Integration, Requirements Analysis, Vendor Management, Pre-sales, Business Process, Mobile Devices, Cross-functional Team..., Mergers & Acquisitions, Start-ups, Data Center, IT Strategy, Consulting, Sales Operations, Product Development, Team Management, Analytics, IT Management, Service Delivery, Software Project..., Call Centers, Managed Services, Strategic Partnerships, Unified Communications, Strategic Planning
Education
Louisiana State University
Alphonse Arceneaux's Convergys Experience April 2011 - July 2011
Job QA Tester at Electronic Arts
Industry Computer Games
Experience
Electronic Arts May 2013 - November 2013
Walmart September 2012 - March 2013
Home July 2011 - September 2012
UPS December 2011 - December 2011
Convergys April 2011 - July 2011
Papa Johns September 2010 - May 2011
Domino's Pizza February 2004 - August 2010
Penn National Gaming May 2002 - June 2003
West Teleservices March 2001 - April 2003
Argosy Casino January 2000 - January 2001
Skills
Cashiering, Labor Control, Food Preparation, Bartending, Cooking, Data Entry, Food, Phone Etiquette, Process Scheduler, Food & Beverage, Customer Satisfaction, Microsoft Office, Cash Register
Education
Louisiana State University and Agricultural and Mechanical College 1993 — 2007
Bachelor of General Studies, General Studies
Electronic Arts May 2013 - November 2013
Walmart September 2012 - March 2013
Home July 2011 - September 2012
UPS December 2011 - December 2011
Convergys April 2011 - July 2011
Papa Johns September 2010 - May 2011
Domino's Pizza February 2004 - August 2010
Penn National Gaming May 2002 - June 2003
West Teleservices March 2001 - April 2003
Argosy Casino January 2000 - January 2001
Skills
Cashiering, Labor Control, Food Preparation, Bartending, Cooking, Data Entry, Food, Phone Etiquette, Process Scheduler, Food & Beverage, Customer Satisfaction, Microsoft Office, Cash Register
Education
Louisiana State University and Agricultural and Mechanical College 1993 — 2007
Bachelor of General Studies, General Studies
Youlanda Hoggard's Convergys Experience January 2006 - October 2007
Job Retail Banker at Woodforest National Bank
Industry Banking
Experience
Woodforest National Bank December 2008 - Present
Suddenlink Communications June 2008 - November 2008
Convergys January 2006 - October 2007
Convergys December 2003 - January 2006
Convergys May 2000 - December 2003
Skills
Customer Experience, Customer Service, Customer Relations, Excel, Access, Word, Microsoft Office, PowerPoint, Operations Management, Windows, Customer Satisfaction, Retail, Billing, Team Building, Team Leadership, Outlook, Forecasting, Call Center, Administration, Banking, Credit, Telephone Skills, Research, Account Management, Lotus Notes, Strategic Planning, Supervisory Skills, Coaching, Payroll, Process Improvement, Call Centers, Human Resources, Sales, Management, Leadership, Invoicing
Education
Mount Olive College 2009 — 2011
BS, Business Administration
Martin Community College 2001 — 2003
A.A.S, Information Systems
Woodforest National Bank December 2008 - Present
Suddenlink Communications June 2008 - November 2008
Convergys January 2006 - October 2007
Convergys December 2003 - January 2006
Convergys May 2000 - December 2003
Skills
Customer Experience, Customer Service, Customer Relations, Excel, Access, Word, Microsoft Office, PowerPoint, Operations Management, Windows, Customer Satisfaction, Retail, Billing, Team Building, Team Leadership, Outlook, Forecasting, Call Center, Administration, Banking, Credit, Telephone Skills, Research, Account Management, Lotus Notes, Strategic Planning, Supervisory Skills, Coaching, Payroll, Process Improvement, Call Centers, Human Resources, Sales, Management, Leadership, Invoicing
Education
Mount Olive College 2009 — 2011
BS, Business Administration
Martin Community College 2001 — 2003
A.A.S, Information Systems
Subhayu Banerjee's Convergys Experience May 2010 - November 2010
Job Helping Top IT Talents find the Job they love and deserve more
Industry Staffing and Recruiting
Experience
Acro Service Corp June 2015 - Present
Acro Service Corp November 2014 - June 2015
Acro Service Corp July 2012 - November 2014
Convergys May 2010 - November 2010
Skills
Screening, Talent Acquisition, Sourcing, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Technical Recruiting, Staff Augmentation, Contract Recruitment, Executive Search, Job Descriptions, Screening Resumes, Staffing Services, Recruiting, Permanent Placement, Temporary Placement, College Recruiting, Recruitments, IT Recruitment, Microsoft Excel
Education
NIIT 2011 — 2013
GNIIT ( Software Engineering ), Computer Software Engineering
Mahatma Jyotiba Phule (MJP) Rohilkhand University 2007 — 2009
Master's degree
Mahatma Jyotiba Phule (MJP) Rohilkhand University 2005 — 2007
Bachelor of Commerce (BCom)
Priyanka Modern Sr Sec School 2003 — 2004
Higher Secondary, Commerce
St Pauls Sr Secondary School Kathgodam 2001 — 2002
High School
Acro Service Corp June 2015 - Present
Acro Service Corp November 2014 - June 2015
Acro Service Corp July 2012 - November 2014
Convergys May 2010 - November 2010
Skills
Screening, Talent Acquisition, Sourcing, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Technical Recruiting, Staff Augmentation, Contract Recruitment, Executive Search, Job Descriptions, Screening Resumes, Staffing Services, Recruiting, Permanent Placement, Temporary Placement, College Recruiting, Recruitments, IT Recruitment, Microsoft Excel
Education
NIIT 2011 — 2013
GNIIT ( Software Engineering ), Computer Software Engineering
Mahatma Jyotiba Phule (MJP) Rohilkhand University 2007 — 2009
Master's degree
Mahatma Jyotiba Phule (MJP) Rohilkhand University 2005 — 2007
Bachelor of Commerce (BCom)
Priyanka Modern Sr Sec School 2003 — 2004
Higher Secondary, Commerce
St Pauls Sr Secondary School Kathgodam 2001 — 2002
High School
Marlina Polk McGiveron's Convergys Experience April 1999 - May 2000
Job Graduate Program Assistant at University of WisconsinMadison
Industry Human Resources
Experience
University of Wisconsin-Madison June 2013 - Present
State of Wisconsin January 2013 - May 2013
Paychex May 2006 - March 2012
Manpower September 2005 - January 2006
Hattiesburg American April 2005 - August 2005
Forrest County Justice Court January 2002 - February 2004
Convergys April 1999 - May 2000
Skills
American Sign Language, Spanish, Italian, Microsoft Office, Quickbooks, Peachtree, Salesforce.com, Lotus Notes, Accounts Payable, Accounts Receivable, conversational French, QuickBooks, Administrative..., Communication, Management, Problem Solving, Sales
Education
Madison Area Technical College 2006 — 2012
Associate, Accounting
University of Southern Mississippi 1995 — 1997
Bachelor, English
Hattiesburg High School 1992 — 1995
Diploma, General Education
University of Wisconsin-Madison June 2013 - Present
State of Wisconsin January 2013 - May 2013
Paychex May 2006 - March 2012
Manpower September 2005 - January 2006
Hattiesburg American April 2005 - August 2005
Forrest County Justice Court January 2002 - February 2004
Convergys April 1999 - May 2000
Skills
American Sign Language, Spanish, Italian, Microsoft Office, Quickbooks, Peachtree, Salesforce.com, Lotus Notes, Accounts Payable, Accounts Receivable, conversational French, QuickBooks, Administrative..., Communication, Management, Problem Solving, Sales
Education
Madison Area Technical College 2006 — 2012
Associate, Accounting
University of Southern Mississippi 1995 — 1997
Bachelor, English
Hattiesburg High School 1992 — 1995
Diploma, General Education
Clarkson Terrill's Convergys Experience March 2007 - July 2010
Job part time at Cat Haven
Industry Hospital & Health Care
Experience
Nerium International May 2013 - Present
Grose Tete Lions Club March 2011 - September 2012
Cat Haven September 2010 - August 2012
Convergys March 2007 - July 2010
Private October 2005 - March 2007
Skills
customer care, sales, Bartending, Customer Satisfaction, Typing, Excel, Microsoft Office, Word, Administrative Support, Customer Relations, Call Center, Call Centers, Administrative..., Customer Service, Retail, Marketing
Education
Louisiana State University 1972 — 1974
Louisiana State University and Agricultural and Mechanical College 1972 — 1974
none, fashion merchandising/general
LSU Lab School 1963 — 1972
Nerium International May 2013 - Present
Grose Tete Lions Club March 2011 - September 2012
Cat Haven September 2010 - August 2012
Convergys March 2007 - July 2010
Private October 2005 - March 2007
Skills
customer care, sales, Bartending, Customer Satisfaction, Typing, Excel, Microsoft Office, Word, Administrative Support, Customer Relations, Call Center, Call Centers, Administrative..., Customer Service, Retail, Marketing
Education
Louisiana State University 1972 — 1974
Louisiana State University and Agricultural and Mechanical College 1972 — 1974
none, fashion merchandising/general
LSU Lab School 1963 — 1972
Marta Gilbert's Convergys Experience November 2005 - June 2010
Job Office Assistant
Industry Hospital & Health Care
Experience
Physioactive - Women's Health and Physical Therapy August 2012 - Present
Convergys November 2005 - June 2010
Skills
Team Leadership, Customer Service, Microsoft Office, Microsoft Excel, Teamwork, Time Management, Outlook, Data Entry, PowerPoint, Microsoft Word, Leadership, Management, Training, Team Building, Customer Satisfaction, Call Centers, Process Improvement, Recruiting, Project Management, Coaching
Education
Everest University 2010 — 2011
Diploma, Medical Insurance Billing and Coding
Los Angeles Valley College
Physioactive - Women's Health and Physical Therapy August 2012 - Present
Convergys November 2005 - June 2010
Skills
Team Leadership, Customer Service, Microsoft Office, Microsoft Excel, Teamwork, Time Management, Outlook, Data Entry, PowerPoint, Microsoft Word, Leadership, Management, Training, Team Building, Customer Satisfaction, Call Centers, Process Improvement, Recruiting, Project Management, Coaching
Education
Everest University 2010 — 2011
Diploma, Medical Insurance Billing and Coding
Los Angeles Valley College
Angela K. Hall, PHR's Convergys Experience January 2002 - December 2002
Job Human Resources Administrator at MAN Diesel & Turbo
Industry Machinery
Experience
MAN Diesel & Turbo September 2010 - Present
Woman's Hospital January 2009 - February 2010
CDI Engineering Group October 2004 - December 2008
Convergys January 2002 - December 2002
Broadwing Communications April 1999 - November 2001
Skills
Employee Relations, Performance Management, Succession Planning, Talent Management, Organizational..., Employee Engagement, Change Management, HRIS, Human Resources, Customer Service, Personnel Management, Employee Benefits, Talent Acquisition, HR Policies, Training
Education
Disney Institute 2013 — 2013
Disney's Approach to Selection, Training and Engagement
Louisiana State University 2000 — 2003
BS, Business Administration
MAN Diesel & Turbo September 2010 - Present
Woman's Hospital January 2009 - February 2010
CDI Engineering Group October 2004 - December 2008
Convergys January 2002 - December 2002
Broadwing Communications April 1999 - November 2001
Skills
Employee Relations, Performance Management, Succession Planning, Talent Management, Organizational..., Employee Engagement, Change Management, HRIS, Human Resources, Customer Service, Personnel Management, Employee Benefits, Talent Acquisition, HR Policies, Training
Education
Disney Institute 2013 — 2013
Disney's Approach to Selection, Training and Engagement
Louisiana State University 2000 — 2003
BS, Business Administration
Dee Hunter's Convergys Experience September 2010 - Present
Job Customer Service Representative at Convergys
Industry
Experience
Convergys September 2010 - Present
Education
Lubbock Christian University 2010 — 2014
Criminal Justice and Corrections, Junior
Convergys September 2010 - Present
Education
Lubbock Christian University 2010 — 2014
Criminal Justice and Corrections, Junior
Maryem Magee's Convergys Experience October 2013 - Present
Job Customer Service Representative at Convergys
Industry Consumer Goods
Experience
Convergys October 2013 - Present
Hallmark Cards May 2011 - October 2013
Kelly Services January 2006 - May 2013
BNY Mellon January 1993 - April 2004
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Strategic Planning, Microsoft Word, Team Building, Management, New Business Development, Organizational..., Project Planning, Marketing, Marketing Strategy, Public Relations, Event Planning, Social Media
Education
University of Mississippi
Bachelor of Business Administration (BBA), Business/Marketing
Cannon Financial Institute
Certified Trust Specialist
Loyola University New Orleans
Mass Communication/Media Studies
Southern Methodist University
Public Relations, Advertising, and Applied Communication
Convergys October 2013 - Present
Hallmark Cards May 2011 - October 2013
Kelly Services January 2006 - May 2013
BNY Mellon January 1993 - April 2004
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Strategic Planning, Microsoft Word, Team Building, Management, New Business Development, Organizational..., Project Planning, Marketing, Marketing Strategy, Public Relations, Event Planning, Social Media
Education
University of Mississippi
Bachelor of Business Administration (BBA), Business/Marketing
Cannon Financial Institute
Certified Trust Specialist
Loyola University New Orleans
Mass Communication/Media Studies
Southern Methodist University
Public Relations, Advertising, and Applied Communication
Carolyn Mack's Convergys Experience 2002 - 2012
Job Dr. Marcus D. Smith Sr. MD PA
Industry Human Resources
Experience
Dr. Marcus D. Smith Sr. MD PA January 2013 - Present
Convergys 2002 - 2012
Skills
Talent Management, Technical Recruiting, Employee Engagement, Recruiting, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Screening, Sourcing
Education
Louisiana State University 1978 — 1980
N/A, Business Administration and Management, General
Baker Sr High 1976 — 1978
High School Diplom/General Studies, Art/Art Studies, General
Dr. Marcus D. Smith Sr. MD PA January 2013 - Present
Convergys 2002 - 2012
Skills
Talent Management, Technical Recruiting, Employee Engagement, Recruiting, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Screening, Sourcing
Education
Louisiana State University 1978 — 1980
N/A, Business Administration and Management, General
Baker Sr High 1976 — 1978
High School Diplom/General Studies, Art/Art Studies, General
Charles Forwood's Convergys Experience February 2006 - December 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
NorthgateArinso December 2008 - Present
Convergys February 2006 - December 2008
Education
McFatter Technical Center 1998 — 2000
TV Production
Louisiana State University 1997 — 1998
NorthgateArinso December 2008 - Present
Convergys February 2006 - December 2008
Education
McFatter Technical Center 1998 — 2000
TV Production
Louisiana State University 1997 — 1998
Nicolette Pilgrim's Convergys Experience 2008 - 2009
Job Education Management Professional
Industry Education Management
Experience
Dr Pepper / 7UP August 2013 - Present
School Specialty, Inc. 2009 - 2009
Convergys 2008 - 2009
Time Warner Cable August 2007 - October 2008
Skills
Microsoft Office, Internet, Computers, Medical Terminology, ICOMS, Multi-line Phone, Email
Education
Madison Area Technical College 2010 — 2014
N/A, Liberal Arts
Appleton High School East 1997 — 2001
High School Diploma, High School Diploma
Dr Pepper / 7UP August 2013 - Present
School Specialty, Inc. 2009 - 2009
Convergys 2008 - 2009
Time Warner Cable August 2007 - October 2008
Skills
Microsoft Office, Internet, Computers, Medical Terminology, ICOMS, Multi-line Phone, Email
Education
Madison Area Technical College 2010 — 2014
N/A, Liberal Arts
Appleton High School East 1997 — 2001
High School Diploma, High School Diploma
Eric Coronado's Convergys Experience August 1999 - August 2001
Job Handler Operator at FedEx Express
Industry Package/Freight Delivery
Experience
FedEx Express Customer ServiceAT&T Mobile TelAugust 2001 - July 2011
Convergys August 1999 - August 2001
Skills
Customer Service, Management, Leadership, Team Building, Training
Education
Lubbock Christian University 2015 — 2017
Master of Education (M.Ed.), Educational Leadership and Administration, General
Lubbock Christian University 2013 — 2015
Bachelor's degree, Psychology
Texas Tech University 1998 — 2000
Associate's degree, Business Administration and Management, General
FedEx Express Customer ServiceAT&T Mobile TelAugust 2001 - July 2011
Convergys August 1999 - August 2001
Skills
Customer Service, Management, Leadership, Team Building, Training
Education
Lubbock Christian University 2015 — 2017
Master of Education (M.Ed.), Educational Leadership and Administration, General
Lubbock Christian University 2013 — 2015
Bachelor's degree, Psychology
Texas Tech University 1998 — 2000
Associate's degree, Business Administration and Management, General
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT