Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Gautham Chari Gautham Chari's Convergys Experience August 2004 - April 2008
Job Director Business Development, Americas at Broadridge Financial Solutions
Industry Financial Services
Experience
Broadridge Financial Solutions April 2008 - Present
Broadridge Financial Solutions February 2013 - September 2014
Broadridge Financial Solutions April 2008 - February 2013
Convergys August 2004 - April 2008
Skills
Business Analysis, Financial Services, Back Office, Business Development, Capital Markets, Outsourcing, SaaS, BPO, New Business Development, Corporate Actions, Strategy, Relationship Management, Settlement, Securities, CRM, Vendor Management
Education
University of Oxford - Said Business School 2014 — 2015
Post-Graduate Diploma in Global Business, Business Administration and Management, General
National Institute of Technology Kurukshetra 2000 — 2004
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Broadridge Financial Solutions April 2008 - Present
Broadridge Financial Solutions February 2013 - September 2014
Broadridge Financial Solutions April 2008 - February 2013
Convergys August 2004 - April 2008
Skills
Business Analysis, Financial Services, Back Office, Business Development, Capital Markets, Outsourcing, SaaS, BPO, New Business Development, Corporate Actions, Strategy, Relationship Management, Settlement, Securities, CRM, Vendor Management
Education
University of Oxford - Said Business School 2014 — 2015
Post-Graduate Diploma in Global Business, Business Administration and Management, General
National Institute of Technology Kurukshetra 2000 — 2004
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Justina Vera Seno Justina Vera Seno's Convergys Experience November 2007 - February 2008
Job MA Student of Psychology, NYU
Industry Research
Experience
NYU Residential Life and Housing Services May 2015 - Present
BODyLab at NYU School of Medicine March 2015 - Present
NYU Residential Life and Housing Services September 2014 - May 2015
Author Solutions Philippines, Inc. December 2009 - December 2013
Convergys November 2007 - February 2008
Velez College June 2007 - October 2007
Skills
Recruiting, Sourcing, Employee Engagement, Research, Talent Acquisition, Interviews, Test Administration, Human Resources, Social Media, Photoshop, Microsoft Office, New Hire Orientations, Public Speaking, Customer Service, Online Advertising, Onboarding, Training, Advertising, PowerPoint, Management
Education
New York University 2014 — 2016
Master's Degree, General Psychology
University of San Carlos 2004 — 2008
Bachelor of Science, Psychology
Saint Louis School of Mandaue 2000 — 2004
High School
NYU Residential Life and Housing Services May 2015 - Present
BODyLab at NYU School of Medicine March 2015 - Present
NYU Residential Life and Housing Services September 2014 - May 2015
Author Solutions Philippines, Inc. December 2009 - December 2013
Convergys November 2007 - February 2008
Velez College June 2007 - October 2007
Skills
Recruiting, Sourcing, Employee Engagement, Research, Talent Acquisition, Interviews, Test Administration, Human Resources, Social Media, Photoshop, Microsoft Office, New Hire Orientations, Public Speaking, Customer Service, Online Advertising, Onboarding, Training, Advertising, PowerPoint, Management
Education
New York University 2014 — 2016
Master's Degree, General Psychology
University of San Carlos 2004 — 2008
Bachelor of Science, Psychology
Saint Louis School of Mandaue 2000 — 2004
High School
James Martz James Martz's Convergys Experience June 1999 - September 2004
Job Materials Manager at Terex Corporation
Industry Food & Beverages
Experience
Terex Corporation September 2014 - Present
Chobani December 2012 - Present
HJ Heinz October 2004 - November 2012
Convergys June 1999 - September 2004
Skills
Project Management, Warehouse Management, Six Sigma, CPIM, APICS Member, Warehousing, Team Leadership, Distribution Center..., Supply Chain, Management, Supply Chain Management, Demand Planning, Continuous Improvement, Production Planning, Operations Management, Team Building, Forecasting, Inventory Management
Education
University of Phoenix 2011 — 2013
BS, Business Administration, Management and Operations
North Dakota State University
Terex Corporation September 2014 - Present
Chobani December 2012 - Present
HJ Heinz October 2004 - November 2012
Convergys June 1999 - September 2004
Skills
Project Management, Warehouse Management, Six Sigma, CPIM, APICS Member, Warehousing, Team Leadership, Distribution Center..., Supply Chain, Management, Supply Chain Management, Demand Planning, Continuous Improvement, Production Planning, Operations Management, Team Building, Forecasting, Inventory Management
Education
University of Phoenix 2011 — 2013
BS, Business Administration, Management and Operations
North Dakota State University
Paula Makarewicz Paula Makarewicz's Convergys Experience March 2009 - October 2009
Job Certified Ophthalmic Assistant at University of Washington
Industry Hospital & Health Care
Experience
University of Washington January 2011 - Present
Eye Associates of New Mexico October 2009 - January 2011
Convergys March 2009 - October 2009
State of New Mexico-Department of Health May 2008 - January 2009
NEW MEXICO August 2007 - May 2008
U.S. Coast Guard September 2003 - August 2007
U.S. Coast Guard February 1999 - August 2003
Skills
Cpr Certified, certified ophthalmolgy..., Certified Phlebotomy..., Healthcare, EKG, Medical Records, EMR, Medicine, Treatment, Phlebotomists, Training, Surgery, HIPAA, Policy, Wellness, Clinical Research, Healthcare Management, Patient Education, Epic Systems, Hospitals, Medical Terminology, Inpatient, EHR, Pediatrics, Phlebotomy, Patient Safety, Public Health, Nursing, Medical Education, Medical Coding, BLS, Healthcare Consulting, Psychiatry, Healthcare Information..., Ambulatory, Health Education, Ambulatory Care, CPOE, Medical Billing
Education
The University of New Mexico 2004 — 2006
Bachelor of Arts, Psychology
New Mexico Military Institute 1995 — 1997
Associate of Arts, Pre-med/Liberal arts
University of Washington January 2011 - Present
Eye Associates of New Mexico October 2009 - January 2011
Convergys March 2009 - October 2009
State of New Mexico-Department of Health May 2008 - January 2009
NEW MEXICO August 2007 - May 2008
U.S. Coast Guard September 2003 - August 2007
U.S. Coast Guard February 1999 - August 2003
Skills
Cpr Certified, certified ophthalmolgy..., Certified Phlebotomy..., Healthcare, EKG, Medical Records, EMR, Medicine, Treatment, Phlebotomists, Training, Surgery, HIPAA, Policy, Wellness, Clinical Research, Healthcare Management, Patient Education, Epic Systems, Hospitals, Medical Terminology, Inpatient, EHR, Pediatrics, Phlebotomy, Patient Safety, Public Health, Nursing, Medical Education, Medical Coding, BLS, Healthcare Consulting, Psychiatry, Healthcare Information..., Ambulatory, Health Education, Ambulatory Care, CPOE, Medical Billing
Education
The University of New Mexico 2004 — 2006
Bachelor of Arts, Psychology
New Mexico Military Institute 1995 — 1997
Associate of Arts, Pre-med/Liberal arts
Alex Latham Alex Latham's Convergys Experience December 2008 - January 2010
Job Sales Customer Service Rep
Industry Telecommunications
Experience
CenturyLink February 2012 - April 2014
Express Employment Professionals October 2011 - February 2012
Spherion September 2010 - June 2011
US Census Bureau February 2010 - August 2010
Convergys December 2008 - January 2010
Express Employment Professionals June 2008 - October 2008
Citi November 2007 - May 2008
Insite Solutions, LLC May 2007 - September 2007
Clearwire October 2006 - February 2007
Target August 2003 - August 2006
Skills
Sales, Customer Service, Data Entry, Telecommunications, Retail, Inventorying, Office Operations, Computer-savvy, Computer Repair, Administrative Work, SAP Warehouse Management, Data Warehousing, Shiphandling, Recieving, Order Picking, Stock Picking, Stocking, Heavy Lifting, Pallet Jack, Forklift Operator, Help Desk Support
Education
North Carolina Agricultural and Technical State University 2005 — 2008
In progress, Computer Science
Nash Central High 2001 — 2005
Diploma, General Studies
CenturyLink February 2012 - April 2014
Express Employment Professionals October 2011 - February 2012
Spherion September 2010 - June 2011
US Census Bureau February 2010 - August 2010
Convergys December 2008 - January 2010
Express Employment Professionals June 2008 - October 2008
Citi November 2007 - May 2008
Insite Solutions, LLC May 2007 - September 2007
Clearwire October 2006 - February 2007
Target August 2003 - August 2006
Skills
Sales, Customer Service, Data Entry, Telecommunications, Retail, Inventorying, Office Operations, Computer-savvy, Computer Repair, Administrative Work, SAP Warehouse Management, Data Warehousing, Shiphandling, Recieving, Order Picking, Stock Picking, Stocking, Heavy Lifting, Pallet Jack, Forklift Operator, Help Desk Support
Education
North Carolina Agricultural and Technical State University 2005 — 2008
In progress, Computer Science
Nash Central High 2001 — 2005
Diploma, General Studies
Monica Payne's Convergys Experience July 2011 - August 2011
Job Student at Fox Valley Technical College
Industry Accounting
Experience
Fox Valley Technical College August 2011 - Present
Convergys July 2011 - August 2011
Jack's Maintenance Services November 2010 - July 2011
Thill Logistics February 2010 - September 2010
Skills
10 Key, QuickBooks, Data Entry, Peachtree, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Accounting, Bookkeeping, Tax Preparation, Sales Tax, Payroll, Accounts Payable, Accounts Receivable, Customer Service, Telemarketing, Fax, Filing, Financial Accounting, Account Reconciliation, budgeting, Quicken, Account Management, Bill Payment, Bulk Mailing, Quality Management, Lotus 123, Lotus Notes, AS400 system, AS9100, Telephone Skills, Training, Outlook, Budgets
Education
Fox Valley Technical College 2011 — 2013
Associate's degree, Business management, Emphasis on Accounting, 3.5
Northeast Wisconsin Technical College 2004 — 2005
Business Administration and Management, General, 3.5
Northeast Wisconsin Technical College 2002 — 2004
Associates, Accounting, 3.5
Little Chute High School 1988 — 1992
Fox Valley Technical College August 2011 - Present
Convergys July 2011 - August 2011
Jack's Maintenance Services November 2010 - July 2011
Thill Logistics February 2010 - September 2010
Skills
10 Key, QuickBooks, Data Entry, Peachtree, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Accounting, Bookkeeping, Tax Preparation, Sales Tax, Payroll, Accounts Payable, Accounts Receivable, Customer Service, Telemarketing, Fax, Filing, Financial Accounting, Account Reconciliation, budgeting, Quicken, Account Management, Bill Payment, Bulk Mailing, Quality Management, Lotus 123, Lotus Notes, AS400 system, AS9100, Telephone Skills, Training, Outlook, Budgets
Education
Fox Valley Technical College 2011 — 2013
Associate's degree, Business management, Emphasis on Accounting, 3.5
Northeast Wisconsin Technical College 2004 — 2005
Business Administration and Management, General, 3.5
Northeast Wisconsin Technical College 2002 — 2004
Associates, Accounting, 3.5
Little Chute High School 1988 — 1992
Claudia Denson's Convergys Experience May 2014 - Present
Job HR Manager at Convergys
Industry Telecommunications
Experience
Convergys May 2014 - Present
Sapphire Energy September 2012 - April 2014
Pacific Scientific February 2006 - September 2012
Convergys March 1995 - May 2002
Skills
Employee Relations, Talent Acquisition, Sourcing, Process Improvement, HRIS, Succession Planning, Talent Management, Human Resources, Deferred Compensation, Project Management, Performance Management, Organizational..., Personnel Management, Change Management, Applicant Tracking..., Technical Recruiting, Leadership, Onboarding, Workforce Planning, Kaizen, New Hire Orientations, Danaher Business System, Benefits Administration, Employee Benefits, Recruiting
Education
New Mexico State University
University of Phoenix
Bachelors, Business
Convergys May 2014 - Present
Sapphire Energy September 2012 - April 2014
Pacific Scientific February 2006 - September 2012
Convergys March 1995 - May 2002
Skills
Employee Relations, Talent Acquisition, Sourcing, Process Improvement, HRIS, Succession Planning, Talent Management, Human Resources, Deferred Compensation, Project Management, Performance Management, Organizational..., Personnel Management, Change Management, Applicant Tracking..., Technical Recruiting, Leadership, Onboarding, Workforce Planning, Kaizen, New Hire Orientations, Danaher Business System, Benefits Administration, Employee Benefits, Recruiting
Education
New Mexico State University
University of Phoenix
Bachelors, Business
Alexandria Sandoval's Convergys Experience October 2003 - July 2004
Job Mill Scheduler at Packaging Corporation of America
Industry
Experience
Packaging Corporation of America December 2013 - Present
Solo Cup Company July 2012 - December 2013
Quick International Courier September 2004 - May 2012
Convergys October 2003 - July 2004
Skills
Outlook, Time Management, CRM, PowerPoint, English, Windows, Customer Service, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, SAP, Microsoft Office
Education
Northeastern Illinois University
Bachelor of Science (BS), Business Administration and Management, General
Packaging Corporation of America December 2013 - Present
Solo Cup Company July 2012 - December 2013
Quick International Courier September 2004 - May 2012
Convergys October 2003 - July 2004
Skills
Outlook, Time Management, CRM, PowerPoint, English, Windows, Customer Service, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, SAP, Microsoft Office
Education
Northeastern Illinois University
Bachelor of Science (BS), Business Administration and Management, General
Shawn Spain Shawn Spain's Convergys Experience January 2013 - Present
Job Associate Recruiter at Convergys
Industry Human Resources
Experience
Convergys January 2013 - Present
Allstate February 2009 - May 2012
Farmers Insurance May 2008 - February 2009
White Sands Federal Credit Union March 2004 - May 2008
Skills
Recruiting, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Interviewing Skills, New Hire Orientations, Interviews, Strategic Sourcing, Full-life Cycle..., Onboarding, Telephone Interviewing, Employee Engagement, Hiring, Microsoft Office, English, Windows, Research, Teaching, Photoshop, Public Speaking, Job Fairs, Mass Hiring, Taleo, PeopleSoft, Applicant Tracking..., Banking, Health Insurance, Property & Casualty..., General Insurance, Talent Acquisition, Training, Human Resources, Management
Education
New Mexico State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Finance and Insurance
Convergys January 2013 - Present
Allstate February 2009 - May 2012
Farmers Insurance May 2008 - February 2009
White Sands Federal Credit Union March 2004 - May 2008
Skills
Recruiting, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Interviewing Skills, New Hire Orientations, Interviews, Strategic Sourcing, Full-life Cycle..., Onboarding, Telephone Interviewing, Employee Engagement, Hiring, Microsoft Office, English, Windows, Research, Teaching, Photoshop, Public Speaking, Job Fairs, Mass Hiring, Taleo, PeopleSoft, Applicant Tracking..., Banking, Health Insurance, Property & Casualty..., General Insurance, Talent Acquisition, Training, Human Resources, Management
Education
New Mexico State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Finance and Insurance
Brent Jerdo Brent Jerdo's Convergys Experience January 2001 - January 2002
Job Information Security Analyst at Commonwealth Financial Network
Industry Financial Services
Experience
Commonwealth Financial Network October 2012 - Present
Commonwealth Financial Network February 2010 - October 2012
Whiteman Osterman & Hanna LLP March 2007 - February 2010
Best Buy January 2005 - January 2007
Xerox Litigation Services January 2003 - January 2004
Convergys January 2001 - January 2002
Skills
Technical Support, Microsoft Office, Troubleshooting, Data Recovery, Wireless Networking, Remote Troubleshooting, Problem Solving, Disk Encryption, Windows 7, Windows XP Pro, Virus Removal, Computer Repair, Networking, Altiris, Active Directory, Blackberry, iPhone, Android, Windows Mobile, Printers, Avaya Site..., Cortex, TrueCrypt, Safeboot, Symantec Endpoint..., Symantec Endpoint..., Norton Ghost, Technical Writing, ProLaw, Information Security, Security Consulting, Incident Response
Education
North Country Community College
Computer Science
Commonwealth Financial Network October 2012 - Present
Commonwealth Financial Network February 2010 - October 2012
Whiteman Osterman & Hanna LLP March 2007 - February 2010
Best Buy January 2005 - January 2007
Xerox Litigation Services January 2003 - January 2004
Convergys January 2001 - January 2002
Skills
Technical Support, Microsoft Office, Troubleshooting, Data Recovery, Wireless Networking, Remote Troubleshooting, Problem Solving, Disk Encryption, Windows 7, Windows XP Pro, Virus Removal, Computer Repair, Networking, Altiris, Active Directory, Blackberry, iPhone, Android, Windows Mobile, Printers, Avaya Site..., Cortex, TrueCrypt, Safeboot, Symantec Endpoint..., Symantec Endpoint..., Norton Ghost, Technical Writing, ProLaw, Information Security, Security Consulting, Incident Response
Education
North Country Community College
Computer Science
Chitara Shipp's Convergys Experience July 2010 - December 2010
Job Reimbursement Counselor at Lash Group
Industry Pharmaceuticals
Experience
Lash Group December 2010 - Present
Lash Group October 2014 - January 2015
Convergys July 2010 - December 2010
Crestwood Suites January 2007 - May 2010
Skills
Microsoft Office, Xen, Internet Explorer, Management, Leadership Development, Employee Training, Leading Meetings, Close Attention to..., Time Management, Multi Tasking, Avaya, Learning Quickly, Sales Management, Events Coordination, Managed Money, Patient Support, Payroll, Hiring Practices, Office Administration, Hotel Management, Phone Etiquette, Customer Service, Customer Support, Daily Deposits, Managing Accounts, Navigation Systems, Servers, Computers, Telephone Skills, Training, Healthcare Reimbursement, Process Scheduler, Self-motivated..., Clerical Skills, Leadership, PowerPoint, Team Building, Healthcare, Event Planning, Data Entry, Microsoft Word
Education
North Carolina Central University 2003 — 2007
Bachelor of Science (BS), Hospitality Administration/Management
Lash Group December 2010 - Present
Lash Group October 2014 - January 2015
Convergys July 2010 - December 2010
Crestwood Suites January 2007 - May 2010
Skills
Microsoft Office, Xen, Internet Explorer, Management, Leadership Development, Employee Training, Leading Meetings, Close Attention to..., Time Management, Multi Tasking, Avaya, Learning Quickly, Sales Management, Events Coordination, Managed Money, Patient Support, Payroll, Hiring Practices, Office Administration, Hotel Management, Phone Etiquette, Customer Service, Customer Support, Daily Deposits, Managing Accounts, Navigation Systems, Servers, Computers, Telephone Skills, Training, Healthcare Reimbursement, Process Scheduler, Self-motivated..., Clerical Skills, Leadership, PowerPoint, Team Building, Healthcare, Event Planning, Data Entry, Microsoft Word
Education
North Carolina Central University 2003 — 2007
Bachelor of Science (BS), Hospitality Administration/Management
JoAnn Miranda JoAnn Miranda's Convergys Experience August 2013 - February 2014
Job at Farmers Insurance
Industry Insurance
Experience
CVS Pharmacy 2014 - Present
Farmers Insurance August 2014 - May 2015
Convergys August 2013 - February 2014
State Farm Insurance November 2010 - June 2013
FirstLight Federal Credit Union February 2004 - October 2010
Skills
Outlook, Microsoft Excel, Customer Service
Education
New Mexico State University 1988 — 1990
Associate's degree, Microcomputer Bookkeeping
Santa Clara High School 1982 — 1985
diploma, college preparation
DACC Las Cruces, NMSU
Health Information Technology, Health/Health Care Administration/Management
CVS Pharmacy 2014 - Present
Farmers Insurance August 2014 - May 2015
Convergys August 2013 - February 2014
State Farm Insurance November 2010 - June 2013
FirstLight Federal Credit Union February 2004 - October 2010
Skills
Outlook, Microsoft Excel, Customer Service
Education
New Mexico State University 1988 — 1990
Associate's degree, Microcomputer Bookkeeping
Santa Clara High School 1982 — 1985
diploma, college preparation
DACC Las Cruces, NMSU
Health Information Technology, Health/Health Care Administration/Management
Jim Burrell Jim Burrell's Convergys Experience April 2008 - September 2012
Job Industrial Sales Represntative at Rain For Rent
Industry Environmental Services
Experience
Rain For Rent September 2012 - Present
Convergys April 2008 - September 2012
Skills
Direct Sales, Project Planning, Employee Relations, Employee Management, Reporting & Analysis, Communication Skills, Scopes Of Work, Marketing Communications, Plan Review, Employee Training, Account Management, Recruiting, Customer Retention, Customer Service, Contract Management, Budgets, New Business Development, Training, Contract Negotiation, Operations Management, Sales Management, Leadership
Education
New Mexico State University 2002 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alamogordo High School 1998 — 2002
Rain For Rent September 2012 - Present
Convergys April 2008 - September 2012
Skills
Direct Sales, Project Planning, Employee Relations, Employee Management, Reporting & Analysis, Communication Skills, Scopes Of Work, Marketing Communications, Plan Review, Employee Training, Account Management, Recruiting, Customer Retention, Customer Service, Contract Management, Budgets, New Business Development, Training, Contract Negotiation, Operations Management, Sales Management, Leadership
Education
New Mexico State University 2002 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alamogordo High School 1998 — 2002
Brittany Dupree Brittany Dupree's Convergys Experience December 2009 - March 2011
Job Customer Care Consultant at Lee Enterprises
Industry Newspapers
Experience
Lee Enterprises December 2013 - Present
Lee Enterprises September 2012 - December 2013
Convergys December 2009 - March 2011
Skills
Marketing, Facebook, Social Media Marketing, Advertising, Email Marketing, Online Advertising, Marketing Strategy, Social Media, Account Management, SEO, Customer Service, Social Networking, Blogging, Marketing Communications, Call Centers
Education
Northeast Alabama Community College 2002 — 2003
Lee Enterprises December 2013 - Present
Lee Enterprises September 2012 - December 2013
Convergys December 2009 - March 2011
Skills
Marketing, Facebook, Social Media Marketing, Advertising, Email Marketing, Online Advertising, Marketing Strategy, Social Media, Account Management, SEO, Customer Service, Social Networking, Blogging, Marketing Communications, Call Centers
Education
Northeast Alabama Community College 2002 — 2003
Crystal Bentley's Convergys Experience August 2015 - Present
Job Talent Acquisition Leader I
Industry Staffing and Recruiting
Experience
Convergys August 2015 - Present
Engineering Workforce Solutions October 2014 - August 2015
MMC Group LP March 2014 - October 2014
The StockWorth Group July 2011 - March 2014
Snelling Services August 2008 - July 2011
Skills
Consulting, Temporary Placement, Talent Acquisition, Training, Human Resources, Executive Search, Vendor Management, Applicant Tracking..., Recruiting, Sales, Technical Recruiting, Temporary Staffing, Business Development, Professional Services, Internet Recruiting, Staffing Services, Management, Contract Recruitment, Leadership, Sourcing, Interviews, Employee Relations, Account Management, Networking, Staff Augmentation, Talent Management, Payroll, PeopleSoft, Permanent Placement, College Recruiting, Screening Resumes, CRM, Cold Calling, Benefits Negotiation, Performance Management, Onboarding, Screening, Customer Satisfaction, Hiring, Recruitment Advertising, Employer Branding, Employee Training, RPO, Workforce Planning, Building Relationships
Education
North Lake College
Convergys August 2015 - Present
Engineering Workforce Solutions October 2014 - August 2015
MMC Group LP March 2014 - October 2014
The StockWorth Group July 2011 - March 2014
Snelling Services August 2008 - July 2011
Skills
Consulting, Temporary Placement, Talent Acquisition, Training, Human Resources, Executive Search, Vendor Management, Applicant Tracking..., Recruiting, Sales, Technical Recruiting, Temporary Staffing, Business Development, Professional Services, Internet Recruiting, Staffing Services, Management, Contract Recruitment, Leadership, Sourcing, Interviews, Employee Relations, Account Management, Networking, Staff Augmentation, Talent Management, Payroll, PeopleSoft, Permanent Placement, College Recruiting, Screening Resumes, CRM, Cold Calling, Benefits Negotiation, Performance Management, Onboarding, Screening, Customer Satisfaction, Hiring, Recruitment Advertising, Employer Branding, Employee Training, RPO, Workforce Planning, Building Relationships
Education
North Lake College
Lionel Manuel's Convergys Experience August 2013 - April 2015
Job Leading Specialist at The Citadel
Industry Marketing and Advertising
Experience
Resource Residential June 2015 - Present
Integrity Asset Management April 2015 - July 2015
Convergys August 2013 - April 2015
Sitel August 2011 - May 2013
Skills
Call Centers, Workforce Management, Contact Centers, Customer Experience, Customer Satisfaction, Inbound Marketing, Transition Management, Technical Support, Outsourcing, Avaya, Call Center Development, Telemarketing, Customer Service, Leadership, Team Building, Management, Recruiting, Onboarding, Employee Engagement
Education
Mayfield High School 2001 — 2005
Diploma
New Mexico State University-Dona Ana
Resource Residential June 2015 - Present
Integrity Asset Management April 2015 - July 2015
Convergys August 2013 - April 2015
Sitel August 2011 - May 2013
Skills
Call Centers, Workforce Management, Contact Centers, Customer Experience, Customer Satisfaction, Inbound Marketing, Transition Management, Technical Support, Outsourcing, Avaya, Call Center Development, Telemarketing, Customer Service, Leadership, Team Building, Management, Recruiting, Onboarding, Employee Engagement
Education
Mayfield High School 2001 — 2005
Diploma
New Mexico State University-Dona Ana
Brett Vallier Brett Vallier's Convergys Experience September 2008 - April 2010
Job Finance Advisor University of Phoenix
Industry Financial Services
Experience
University of Phoenix May 2010 - Present
Convergys September 2008 - April 2010
Wells Fargo June 2005 - August 2008
Skills
Microsoft Excel, Microsoft Office, Budgets, Accounting, Forecasting, Analysis, Financial Reporting, Financial Accounting, Accounts Receivable, Auditing, Financial Modeling, Risk Management, Strategic Financial..., Finance
Education
University of Phoenix 2010 — 2012
Master's degree, Business Administration and Management, General, 3.5
New Mexico State University 2000 — 2004
Bachelor's degree, Finance, General
University of Phoenix May 2010 - Present
Convergys September 2008 - April 2010
Wells Fargo June 2005 - August 2008
Skills
Microsoft Excel, Microsoft Office, Budgets, Accounting, Forecasting, Analysis, Financial Reporting, Financial Accounting, Accounts Receivable, Auditing, Financial Modeling, Risk Management, Strategic Financial..., Finance
Education
University of Phoenix 2010 — 2012
Master's degree, Business Administration and Management, General, 3.5
New Mexico State University 2000 — 2004
Bachelor's degree, Finance, General
Michael Nava Michael Nava's Convergys Experience March 2015 - Present
Job Customer Support Associate at Convergys
Industry Telecommunications
Experience
Convergys March 2015 - Present
Super 8 March 2014 - Present
Comfort Suites October 2012 - January 2014
Comfort Suites October 2012 - January 2014
McDonald's Corporation September 2009 - December 2010
Skills
Music, Public Speaking, Preaching, Computers, Teamwork, Cashiering, Hotels, Customer Satisfaction, Hospitality, Microsoft Word, Telephone Skills, Restaurants, Catering
Education
DACC 2014 — 2016
Associate's degree, Solar Energy Technology/Technician
New Mexico Junior College 2011 — 2013
Convergys March 2015 - Present
Super 8 March 2014 - Present
Comfort Suites October 2012 - January 2014
Comfort Suites October 2012 - January 2014
McDonald's Corporation September 2009 - December 2010
Skills
Music, Public Speaking, Preaching, Computers, Teamwork, Cashiering, Hotels, Customer Satisfaction, Hospitality, Microsoft Word, Telephone Skills, Restaurants, Catering
Education
DACC 2014 — 2016
Associate's degree, Solar Energy Technology/Technician
New Mexico Junior College 2011 — 2013
Erica Peppers M.Ed's Convergys Experience September 2006 - June 2007
Job She holds a Master's Degree of Education in Adult and Higher Learning and a Master's of Science in Instructional Tech.
Industry E-Learning
Experience
University of the Pacific May 2015 - Present
Colbert/Ball Tax Service December 2012 - May 2015
KeelWorks Foundation February 2012 - February 2013
The Active Network February 2012 - July 2012
Consumer Marketing Services September 2009 - January 2011
St. Louis Public Schools February 2006 - July 2008
U.S. Department of Tre May 2007 - September 2007
Convergys September 2006 - June 2007
St. Louis Public Schools August 2004 - February 2006
University of Missouri - St. Louis May 2004 - August 2004
Skills
Teaching, Training & Development, Instructional Design, ADDIE, Instructor-led Training, Virtual Training, Classroom Training, Web-based Training, Blended Learning..., Learning Technology, Needs Analysis, Task Analysis, Course Development, E-Learning, Microsoft Office, Public Speaking, Report Writing, Writing, Internet, Adobe Creative Suite, Employee Training, Training, Editing, Instructional Technology, Educational Technology, Content Development, Blended Learning, Captivate, SnagIt, Learning Management, Adult Education, Training Delivery, Distance Learning, Classroom, Curriculum Design, Leadership Development, Staff Development, Curriculum Development, Technical Writing
Education
National University 2011 — 2012
Master's degree, Educational and Instructional Technology
University of Missouri-Saint Louis 2005 — 2008
Master of Education, Adult Education and Higher Learning
University of Missouri-Saint Louis 2001 — 2005
Bachelor of Arts and Science, Psychology
University of the Pacific May 2015 - Present
Colbert/Ball Tax Service December 2012 - May 2015
KeelWorks Foundation February 2012 - February 2013
The Active Network February 2012 - July 2012
Consumer Marketing Services September 2009 - January 2011
St. Louis Public Schools February 2006 - July 2008
U.S. Department of Tre May 2007 - September 2007
Convergys September 2006 - June 2007
St. Louis Public Schools August 2004 - February 2006
University of Missouri - St. Louis May 2004 - August 2004
Skills
Teaching, Training & Development, Instructional Design, ADDIE, Instructor-led Training, Virtual Training, Classroom Training, Web-based Training, Blended Learning..., Learning Technology, Needs Analysis, Task Analysis, Course Development, E-Learning, Microsoft Office, Public Speaking, Report Writing, Writing, Internet, Adobe Creative Suite, Employee Training, Training, Editing, Instructional Technology, Educational Technology, Content Development, Blended Learning, Captivate, SnagIt, Learning Management, Adult Education, Training Delivery, Distance Learning, Classroom, Curriculum Design, Leadership Development, Staff Development, Curriculum Development, Technical Writing
Education
National University 2011 — 2012
Master's degree, Educational and Instructional Technology
University of Missouri-Saint Louis 2005 — 2008
Master of Education, Adult Education and Higher Learning
University of Missouri-Saint Louis 2001 — 2005
Bachelor of Arts and Science, Psychology
Gaylord Teague Gaylord Teague's Convergys Experience November 2009 - Present
Job Customer Care Specialist at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys November 2009 - Present
Extended Stay America May 2006 - July 2009
Hospitality Specialists January 2004 - November 2005
Sunsine Inc. March 2004 - December 2004
Shular Company January 1997 - March 2004
Skills
Hotels, Call Centers, Hotel Management, Customer Service, Customer Satisfaction, Training, Team Management, Operations Management, Customer Retention, Employee Training, Customer Experience, Time Management, Hiring, Performance Management, Team Leadership, BPO, Recruiting, Workforce Management
Education
New Mexico State University 1982 — 1987
none, Advertising and Music, 2.5
Convergys November 2009 - Present
Extended Stay America May 2006 - July 2009
Hospitality Specialists January 2004 - November 2005
Sunsine Inc. March 2004 - December 2004
Shular Company January 1997 - March 2004
Skills
Hotels, Call Centers, Hotel Management, Customer Service, Customer Satisfaction, Training, Team Management, Operations Management, Customer Retention, Employee Training, Customer Experience, Time Management, Hiring, Performance Management, Team Leadership, BPO, Recruiting, Workforce Management
Education
New Mexico State University 1982 — 1987
none, Advertising and Music, 2.5
Michael Olds Michael Olds's Convergys Experience December 2009 - September 2010
Job Technical Assembly Specialist at ShockWatch
Industry Logistics and Supply Chain
Experience
ShockWatch March 2014 - Present
TotalTrax, Inc. January 2012 - March 2014
ShockWatch November 2010 - January 2012
Mesilla Valley Maze September 2003 - November 2010
Convergys December 2009 - September 2010
Sitel January 2007 - September 2007
Suncoast Motion Picture Company September 2003 - August 2006
Skills
Supply Chain Management, Logistics, Process Improvement, Supply Chain, Cross-functional Team..., Manufacturing, Project Management, Continuous Improvement, Warehouse Management, Six Sigma, Operations Management, Integration, Shipping, Inventory Management, Management, De-escalation, Customer Service, Customer Satisfaction, Technical Support, Call Management, Call Control
Education
New Mexico State University 2003 — 2007
Secondary Education and Teaching
ShockWatch March 2014 - Present
TotalTrax, Inc. January 2012 - March 2014
ShockWatch November 2010 - January 2012
Mesilla Valley Maze September 2003 - November 2010
Convergys December 2009 - September 2010
Sitel January 2007 - September 2007
Suncoast Motion Picture Company September 2003 - August 2006
Skills
Supply Chain Management, Logistics, Process Improvement, Supply Chain, Cross-functional Team..., Manufacturing, Project Management, Continuous Improvement, Warehouse Management, Six Sigma, Operations Management, Integration, Shipping, Inventory Management, Management, De-escalation, Customer Service, Customer Satisfaction, Technical Support, Call Management, Call Control
Education
New Mexico State University 2003 — 2007
Secondary Education and Teaching
Amanda Olivas Amanda Olivas's Convergys Experience May 2008 - April 2009
Job Records Compliance Coordinator at Lovelace Respiratory Research Institute
Industry Accounting
Experience
Lovelace Respiratory Research Institute April 2014 - Present
Lovelace Respiratory Research Institute March 2012 - April 2014
Lovelace Respiratory Research Institute April 2011 - March 2012
FurstPerson October 2009 - April 2011
Sitel May 2009 - October 2009
Convergys May 2008 - April 2009
Skills
Recruiting, Employee Relations, Onboarding, HRIS, Interviews, Sourcing, New Hire Orientations, Screening, Background Checks, Job Fairs, Data Entry, Customer Service, Microsoft Excel, Talent Acquisition, Human Resources, Applicant Tracking..., Training, Internet Recruiting, Screening Resumes, Employee Training, College Recruiting, Administration, Employee Benefits, Accounting, Cash Receipts, Management, Hiring, Microsoft Office, Leadership, Team Building
Education
New Mexico State University 2004 — 2007
Bachelor, Business Administration, Management, Human Resources
Dona Ana Community College 2001 — 2004
Associate of Applied Science, Computer Technology
Lovelace Respiratory Research Institute April 2014 - Present
Lovelace Respiratory Research Institute March 2012 - April 2014
Lovelace Respiratory Research Institute April 2011 - March 2012
FurstPerson October 2009 - April 2011
Sitel May 2009 - October 2009
Convergys May 2008 - April 2009
Skills
Recruiting, Employee Relations, Onboarding, HRIS, Interviews, Sourcing, New Hire Orientations, Screening, Background Checks, Job Fairs, Data Entry, Customer Service, Microsoft Excel, Talent Acquisition, Human Resources, Applicant Tracking..., Training, Internet Recruiting, Screening Resumes, Employee Training, College Recruiting, Administration, Employee Benefits, Accounting, Cash Receipts, Management, Hiring, Microsoft Office, Leadership, Team Building
Education
New Mexico State University 2004 — 2007
Bachelor, Business Administration, Management, Human Resources
Dona Ana Community College 2001 — 2004
Associate of Applied Science, Computer Technology
Jeffrey Tejada Jeffrey Tejada's Convergys Experience June 2008 - February 2009
Job B.A. In Political Science
Industry Retail
Experience
BevMo! May 2014 - Present
IKEA Group 2013 - Present
UCCS bookstore December 2012 - January 2013
El Paso County Clerk & Recorder October 2012 - November 2012
UCCS Theaterworks August 2010 - August 2012
El Paso County Fair July 2012 - July 2012
UPS June 2009 - August 2010
Convergys June 2008 - February 2009
Northeastern Junior College August 2006 - May 2008
Education
University of Colorado Colorado Springs 2010 — 2012
Bachelor of Arts (BA), Political Science and Government
Pueblo Community College 2008 — 2009
Business/Commerce, General
Northeastern Junior College 2006 — 2008
Business/Commerce, General
BevMo! May 2014 - Present
IKEA Group 2013 - Present
UCCS bookstore December 2012 - January 2013
El Paso County Clerk & Recorder October 2012 - November 2012
UCCS Theaterworks August 2010 - August 2012
El Paso County Fair July 2012 - July 2012
UPS June 2009 - August 2010
Convergys June 2008 - February 2009
Northeastern Junior College August 2006 - May 2008
Education
University of Colorado Colorado Springs 2010 — 2012
Bachelor of Arts (BA), Political Science and Government
Pueblo Community College 2008 — 2009
Business/Commerce, General
Northeastern Junior College 2006 — 2008
Business/Commerce, General
Simon Collier's Convergys Experience September 2002 - February 2003
Job Manager, Solutions and Standards at University of Alberta
Industry Information Technology and Services
Experience
University of Alberta August 2012 - Present
University of Alberta May 2013 - January 2014
University of Alberta June 2009 - August 2012
University of Alberta July 2005 - June 2010
eventIQ Inc February 2003 - July 2005
Convergys September 2002 - February 2003
Skills
IT Strategy, IT Management, ITIL, Team Building, Project Management, IT Service Management, Enterprise Architecture, Presenter, Server Architecture, Leadership, Management, Higher Education, Coaching, Integration, Security, Virtualization, IT Operations, Active Directory, SharePoint, Servers, Troubleshooting, Windows Server, Technical Support, Networking, Computer Hardware, Firewalls, System Administration, Network Administration, Microsoft Technologies, VMware, Operating Systems, Windows 7, Customer Service, Computer Security, Information Technology, Cat Herding, VMware ESX, Network Security, TCP/IP, Infrastructure, Wireless Networking, System Deployment, Disaster Recovery, Windows Server 2008, Microsoft Exchange, Windows Server 2003
Education
Northern Alberta Institute of Technology 2001 — 2002
Sunderland University 1997 — 1999
University of Alberta August 2012 - Present
University of Alberta May 2013 - January 2014
University of Alberta June 2009 - August 2012
University of Alberta July 2005 - June 2010
eventIQ Inc February 2003 - July 2005
Convergys September 2002 - February 2003
Skills
IT Strategy, IT Management, ITIL, Team Building, Project Management, IT Service Management, Enterprise Architecture, Presenter, Server Architecture, Leadership, Management, Higher Education, Coaching, Integration, Security, Virtualization, IT Operations, Active Directory, SharePoint, Servers, Troubleshooting, Windows Server, Technical Support, Networking, Computer Hardware, Firewalls, System Administration, Network Administration, Microsoft Technologies, VMware, Operating Systems, Windows 7, Customer Service, Computer Security, Information Technology, Cat Herding, VMware ESX, Network Security, TCP/IP, Infrastructure, Wireless Networking, System Deployment, Disaster Recovery, Windows Server 2008, Microsoft Exchange, Windows Server 2003
Education
Northern Alberta Institute of Technology 2001 — 2002
Sunderland University 1997 — 1999
Bharat Sheladia's Convergys Experience March 2008 - September 2009
Job SAP HCM Technical / Architect / SuccessFactors
Industry Information Technology and Services
Experience
KABS Solutions, Inc February 2008 - Present
HCL AXON February 2010 - February 2011
Bristol-Myers Squibb September 2009 - March 2010
Convergys March 2008 - September 2009
IBM Global Services April 2007 - March 2008
Takeda Pharmaceuticals November 2006 - April 2007
The Toro Company May 2006 - October 2006
Bristol-Myers Squibb May 2005 - May 2006
PremierHR 2006 - 2006
Accenture May 2004 - May 2005
Skills
BAPI, RFC, Performance Tuning, BDC, Legacy Systems, Web Services, SOAP, IVR, SAP HR, ABAP, SAP R/3, SAP, SAP ERP, SAP Portal, WebDynpro, Human Resources, Integration, SAP Implementation, ESS, ERP, IDOC, Business Analysis, Business Process, IDoc, Consulting
Education
New Jersey Institute of Technology 2002 — 2004
Bachelor in Computer Science, Computer Science
KABS Solutions, Inc February 2008 - Present
HCL AXON February 2010 - February 2011
Bristol-Myers Squibb September 2009 - March 2010
Convergys March 2008 - September 2009
IBM Global Services April 2007 - March 2008
Takeda Pharmaceuticals November 2006 - April 2007
The Toro Company May 2006 - October 2006
Bristol-Myers Squibb May 2005 - May 2006
PremierHR 2006 - 2006
Accenture May 2004 - May 2005
Skills
BAPI, RFC, Performance Tuning, BDC, Legacy Systems, Web Services, SOAP, IVR, SAP HR, ABAP, SAP R/3, SAP, SAP ERP, SAP Portal, WebDynpro, Human Resources, Integration, SAP Implementation, ESS, ERP, IDOC, Business Analysis, Business Process, IDoc, Consulting
Education
New Jersey Institute of Technology 2002 — 2004
Bachelor in Computer Science, Computer Science
LuAnne Skillinger, PMP's Convergys Experience 1998 - 2010
Job Program Manager at Learning Tree International
Industry Professional Training & Coaching
Experience
Learning Tree International January 2011 - Present
U.S. Department of State 2010 - 2011
Convergys 1998 - 2010
Unisys 1990 - 1998
Skills
PMO, Program Management, PMP, Project Management, Change Management, Performance Management, Training, Leadership Development, Organizational..., Process Improvement, Management Consulting, Leadership, Training Delivery, Business Analysis, Business Process..., Team Building, Team Leadership, Management, Project Planning, Strategy, Vendor Management, CRM, Team Management
Education
Northeastern University
Bachelor's degree, Psychology
Salisbury University
Learning Tree International January 2011 - Present
U.S. Department of State 2010 - 2011
Convergys 1998 - 2010
Unisys 1990 - 1998
Skills
PMO, Program Management, PMP, Project Management, Change Management, Performance Management, Training, Leadership Development, Organizational..., Process Improvement, Management Consulting, Leadership, Training Delivery, Business Analysis, Business Process..., Team Building, Team Leadership, Management, Project Planning, Strategy, Vendor Management, CRM, Team Management
Education
Northeastern University
Bachelor's degree, Psychology
Salisbury University
Jon Banta Jon Banta's Convergys Experience October 2010 - August 2012
Job at ACT
Industry Management Consulting
Experience
Advanced Call Center Technologies, LLC October 2014 - Present
OptumRx January 2013 - 2014
Comfort Keepers January 2013 - March 2013
SelectQuote Auto & Home Insurance Services August 2012 - January 2013
Convergys October 2010 - August 2012
Affinitas November 2001 - May 2010
Affinitas October 2001 - May 2010
Skills
Insurance, CMA, certified nurse aide, Management, Workforce Management, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Sales, Account Management, Team Building, Operations Management, Team Leadership, Salesforce.com, Coaching, Call Centers, Strategic Planning, Medicare, Customer Experience, Employee Relations, PowerPoint, Performance Management, Business Planning
Education
Metropolitan community college 2013 — 2014
Healthcare administration
Neosho County Community College
CNA/CMA, Nursing Science
University of Kansas
Pre-Medicine/Pre-Medical Studies
Advanced Call Center Technologies, LLC October 2014 - Present
OptumRx January 2013 - 2014
Comfort Keepers January 2013 - March 2013
SelectQuote Auto & Home Insurance Services August 2012 - January 2013
Convergys October 2010 - August 2012
Affinitas November 2001 - May 2010
Affinitas October 2001 - May 2010
Skills
Insurance, CMA, certified nurse aide, Management, Workforce Management, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Sales, Account Management, Team Building, Operations Management, Team Leadership, Salesforce.com, Coaching, Call Centers, Strategic Planning, Medicare, Customer Experience, Employee Relations, PowerPoint, Performance Management, Business Planning
Education
Metropolitan community college 2013 — 2014
Healthcare administration
Neosho County Community College
CNA/CMA, Nursing Science
University of Kansas
Pre-Medicine/Pre-Medical Studies
ANNTONIA HOWELL ANNTONIA HOWELL's Convergys Experience July 2010 - October 2012
Job Site Coordinator at Maiden Rosenwald CDC/ Inspired Learning 21st CCLC
Industry Nonprofit Organization Management
Experience
Maiden Rosenwald CDC/ Inspired Learning 21st CCLC March 2014 - Present
Zumba Fitness LLC February 2010 - Present
City Of Hickory August 2012 - March 2014
Convergys July 2010 - October 2012
Energy Sports & Fitness March 2009 - December 2009
Fossil April 2007 - August 2008
Skills
Customer Service, Coaching, Sales, Program Management, Teamwork, Microsoft Office, Public Speaking, Recreation Planning, coordinator
Education
Strayer University-North Carolina 2009 — 2012
Master of Business Administration (MBA), Human Resources Management and Services
North Carolina Central University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Finance
Maiden Rosenwald CDC/ Inspired Learning 21st CCLC March 2014 - Present
Zumba Fitness LLC February 2010 - Present
City Of Hickory August 2012 - March 2014
Convergys July 2010 - October 2012
Energy Sports & Fitness March 2009 - December 2009
Fossil April 2007 - August 2008
Skills
Customer Service, Coaching, Sales, Program Management, Teamwork, Microsoft Office, Public Speaking, Recreation Planning, coordinator
Education
Strayer University-North Carolina 2009 — 2012
Master of Business Administration (MBA), Human Resources Management and Services
North Carolina Central University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Finance
Ayona Drake Ayona Drake's Convergys Experience June 2007 - January 2012
Job Student at North Seattle Community College
Industry
Experience
Convergys June 2007 - January 2012
US Navy July 1994 - June 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning
Education
North Seattle Community College 2012 — 2014
Ohio State University-Lima Campus
Convergys June 2007 - January 2012
US Navy July 1994 - June 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning
Education
North Seattle Community College 2012 — 2014
Ohio State University-Lima Campus
Valarie Campbell Valarie Campbell's Convergys Experience April 2014 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
Convergys April 2014 - Present
Xerox 2012 - 2012
Time Warner Cable 2005 - 2007
Skills
Telecommunications, Customer Experience, Customer Retention, Wireless, Call Centers, Broadband, Leadership, Customer Satisfaction, Networking, Research, Telephony
Education
North Carolina Agricultural and Technical State University
Southwest Guilford High SChool
Convergys April 2014 - Present
Xerox 2012 - 2012
Time Warner Cable 2005 - 2007
Skills
Telecommunications, Customer Experience, Customer Retention, Wireless, Call Centers, Broadband, Leadership, Customer Satisfaction, Networking, Research, Telephony
Education
North Carolina Agricultural and Technical State University
Southwest Guilford High SChool
Susan Larson Susan Larson's Convergys Experience May 1992 - February 1995
Job Project Manager
Industry Computer Software
Experience
HDR September 2012 - July 2015
ACI Worldwide May 2011 - May 2012
ACI Worldwide February 1995 - May 2011
Convergys May 1992 - February 1995
Convergys September 1990 - May 1992
Convergys September 1985 - September 1990
First Data Corporation September 1979 - August 1982
Skills
SDLC, Software Project..., Cross-functional Team..., PMP, Process Improvement, Requirements Analysis, Requirements Gathering, Product Management, Integration, MS Project, CRM, Project Portfolio..., Software Documentation, Business Process, Business Process..., Management
Education
Nebraska Wesleyan University
Associate of Science
University of Nebraska at Omaha
Bachelor, General Studies
HDR September 2012 - July 2015
ACI Worldwide May 2011 - May 2012
ACI Worldwide February 1995 - May 2011
Convergys May 1992 - February 1995
Convergys September 1990 - May 1992
Convergys September 1985 - September 1990
First Data Corporation September 1979 - August 1982
Skills
SDLC, Software Project..., Cross-functional Team..., PMP, Process Improvement, Requirements Analysis, Requirements Gathering, Product Management, Integration, MS Project, CRM, Project Portfolio..., Software Documentation, Business Process, Business Process..., Management
Education
Nebraska Wesleyan University
Associate of Science
University of Nebraska at Omaha
Bachelor, General Studies
Devraj Mendon Devraj Mendon's Convergys Experience November 2005 - July 2006
Job Manager Strategic Operations at Highmark Inc.
Industry Hospital & Health Care
Experience
Highmark Inc. January 2015 - Present
Ernst & Young LLP April 2011 - December 2014
PNC Financial Services Group February 2008 - March 2011
Liz Claiborne 2007 - 2007
Convergys November 2005 - July 2006
Intelenet Global Services March 2004 - November 2005
Wipro 2002 - 2005
Skills
Business Analysis, Business Process..., Vendor Management, Process Improvement, Business Planning, Management Consulting, Leadership, Team Management, Risk Management, Business Intelligence, PMO, SDLC, Outsourcing, Requirements Gathering, IT Strategy, Data Analysis, Requirements Analysis, Governance, Financial Services, Basel I,II,III, Regulation W, Financial services..., Regulatory reporting, Mergers & Acquisitions, Comprehensive capital..., Dodd frank stress..., Credit risk business..., Credit risk technology, Enterprise Risk..., Business Process, Management, Consulting
Education
New Jersey Institute of Technology
Masters, Information Systems
University of Mumbai
Bachelor of Engineering (B.E.)
Highmark Inc. January 2015 - Present
Ernst & Young LLP April 2011 - December 2014
PNC Financial Services Group February 2008 - March 2011
Liz Claiborne 2007 - 2007
Convergys November 2005 - July 2006
Intelenet Global Services March 2004 - November 2005
Wipro 2002 - 2005
Skills
Business Analysis, Business Process..., Vendor Management, Process Improvement, Business Planning, Management Consulting, Leadership, Team Management, Risk Management, Business Intelligence, PMO, SDLC, Outsourcing, Requirements Gathering, IT Strategy, Data Analysis, Requirements Analysis, Governance, Financial Services, Basel I,II,III, Regulation W, Financial services..., Regulatory reporting, Mergers & Acquisitions, Comprehensive capital..., Dodd frank stress..., Credit risk business..., Credit risk technology, Enterprise Risk..., Business Process, Management, Consulting
Education
New Jersey Institute of Technology
Masters, Information Systems
University of Mumbai
Bachelor of Engineering (B.E.)
Michelle Filkoff Michelle Filkoff's Convergys Experience August 2014 - February 2015
Job Looking for New Opportunities
Industry Media Production
Experience
Stalwart Films LLC September 2015 - September 2015
Mcgonigle Insurance May 2015 - July 2015
Mcgonigle Insurance February 2015 - May 2015
Convergys August 2014 - February 2015
Bass Pro Shops November 2012 - July 2014
Cool Motivations Productions April 2014 - April 2014
Pie Town Productions April 2014 - April 2014
Pie Town Productions February 2014 - February 2014
Bunim Murray Productions February 2014 - February 2014
Authentic Entertainment February 2014 - 2014
Skills
Final Cut Pro, Video Production, Video Editing, Television, Post Production, Video, Film Production, Broadcast, Film, Media Production, Documentaries, Producing, Editing, Camera, Independent Film, Stage, Theatre
Education
New Mexico State University 2007 — 2011
Bachelor's Degree, Creative Media, 3.48
Stalwart Films LLC September 2015 - September 2015
Mcgonigle Insurance May 2015 - July 2015
Mcgonigle Insurance February 2015 - May 2015
Convergys August 2014 - February 2015
Bass Pro Shops November 2012 - July 2014
Cool Motivations Productions April 2014 - April 2014
Pie Town Productions April 2014 - April 2014
Pie Town Productions February 2014 - February 2014
Bunim Murray Productions February 2014 - February 2014
Authentic Entertainment February 2014 - 2014
Skills
Final Cut Pro, Video Production, Video Editing, Television, Post Production, Video, Film Production, Broadcast, Film, Media Production, Documentaries, Producing, Editing, Camera, Independent Film, Stage, Theatre
Education
New Mexico State University 2007 — 2011
Bachelor's Degree, Creative Media, 3.48
Harold Elmore Harold Elmore's Convergys Experience April 2013 - August 2014
Job Student
Industry Outsourcing/Offshoring
Experience
Centennial Advisory Board at North Carolina Central University September 2013 - October 2014
Convergys April 2013 - August 2014
Centennial Advisory Board at North Carolina Central University August 2013 - September 2013
P.F. Chang's China Bistro September 2012 - January 2013
North Carolina Central University November 2011 - January 2013
North Carolina Central University August 2010 - December 2012
Macys April 2012 - August 2012
North Carolina Central University November 2010 - November 2011
North Carolina Central University November 2010 - April 2011
Black Entertainment Television September 2010 - September 2010
Skills
Training, Leadership, Recruiting, Time Management, Customer Service, Program Management, New Hire Orientations, Hotels, Fitness, Research, Public Speaking, Higher Education, Microsoft Office, Event Planning, Student Affairs
Education
North Carolina Central University 2010 — 2015
Bachelor of Arts (B.A.), Mass Communication/Media Studies
North Carolina Central University 2010 — 2014
Communications, Mass Communication/Media Studies
Centennial Advisory Board at North Carolina Central University September 2013 - October 2014
Convergys April 2013 - August 2014
Centennial Advisory Board at North Carolina Central University August 2013 - September 2013
P.F. Chang's China Bistro September 2012 - January 2013
North Carolina Central University November 2011 - January 2013
North Carolina Central University August 2010 - December 2012
Macys April 2012 - August 2012
North Carolina Central University November 2010 - November 2011
North Carolina Central University November 2010 - April 2011
Black Entertainment Television September 2010 - September 2010
Skills
Training, Leadership, Recruiting, Time Management, Customer Service, Program Management, New Hire Orientations, Hotels, Fitness, Research, Public Speaking, Higher Education, Microsoft Office, Event Planning, Student Affairs
Education
North Carolina Central University 2010 — 2015
Bachelor of Arts (B.A.), Mass Communication/Media Studies
North Carolina Central University 2010 — 2014
Communications, Mass Communication/Media Studies
Nader Elgallab Nader Elgallab's Convergys Experience 2005 - 2006
Job Operation Supervisor at Xerox
Industry Financial Services
Experience
Xerox October 2011 - Present
Symcor August 2008 - October 2011
SunTrust Bank May 2006 - July 2008
Convergys 2005 - 2006
Skills
Operations Management, Training New Hires, Call Center, Process Improvement, Workforce Management, Microsoft Excel, New Hire Training, Team Leadership, Program Management, Call Centers, Training, Risk Assessment, Teamwork, Account Management, Vendor Management, Customer Service, Budgets, Outsourcing, Project Management, Business Analysis, Banking, Risk Management, Accounting, Financial Reporting, Financial Analysis, New Business Development, Leadership, Auditing, Forecasting, Analysis, Microsoft Office, Business Process...
Education
New Jersey City University 2000 — 2005
Bachelor of Science, Business Administration, Management and Operations
New Jersey City University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Xerox October 2011 - Present
Symcor August 2008 - October 2011
SunTrust Bank May 2006 - July 2008
Convergys 2005 - 2006
Skills
Operations Management, Training New Hires, Call Center, Process Improvement, Workforce Management, Microsoft Excel, New Hire Training, Team Leadership, Program Management, Call Centers, Training, Risk Assessment, Teamwork, Account Management, Vendor Management, Customer Service, Budgets, Outsourcing, Project Management, Business Analysis, Banking, Risk Management, Accounting, Financial Reporting, Financial Analysis, New Business Development, Leadership, Auditing, Forecasting, Analysis, Microsoft Office, Business Process...
Education
New Jersey City University 2000 — 2005
Bachelor of Science, Business Administration, Management and Operations
New Jersey City University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Matthew LaDriere Matthew LaDriere's Convergys Experience April 2009 - August 2010
Job Property Manager at TND Properties
Industry Electrical/Electronic Manufacturing
Experience
TND Properties October 2011 - Present
Convergys April 2009 - August 2010
Green Street Construction February 2007 - June 2009
Skills
Microsoft Office, Contract Management, Soldering, Engineering, Microsoft Excel, Budget, Management, Project Planning, Personnel Management, Facilities Management, Operations Management
Education
New Mexico State University 2011 — 2016
TND Properties October 2011 - Present
Convergys April 2009 - August 2010
Green Street Construction February 2007 - June 2009
Skills
Microsoft Office, Contract Management, Soldering, Engineering, Microsoft Excel, Budget, Management, Project Planning, Personnel Management, Facilities Management, Operations Management
Education
New Mexico State University 2011 — 2016
Prabha Ann Tony Prabha Ann Tony's Convergys Experience June 2007 - August 2007
Job Analytical technologist at Dow AgroSciences
Industry Chemicals
Experience
Dow Agro Sciences July 2011 - Present
Fluid Life May 2008 - May 2011
Convergys June 2007 - August 2007
Wendy's Restaurant May 2005 - August 2006
Skills
Microsoft Office, Research, Microsoft Excel, Analysis, Gas Chromatography, Troubleshooting, Testing, Data Analysis, Petroleum, Training, Technical Writing, Analytical Chemistry, Microsoft Word, Data Entry, Laboratory, UV, Mass Spectrometry, Chemistry, HPLC
Education
NAIT 2006 — 2008
Bachelor Of Technology; E, Technical Management; Learning
Northern Alberta Institute of Technology 2006 — 2008
Chemistry
Holy Trinity High School 2005 — 2006
Chemical Technology Diploma; AB; High School Diploma
Dow Agro Sciences July 2011 - Present
Fluid Life May 2008 - May 2011
Convergys June 2007 - August 2007
Wendy's Restaurant May 2005 - August 2006
Skills
Microsoft Office, Research, Microsoft Excel, Analysis, Gas Chromatography, Troubleshooting, Testing, Data Analysis, Petroleum, Training, Technical Writing, Analytical Chemistry, Microsoft Word, Data Entry, Laboratory, UV, Mass Spectrometry, Chemistry, HPLC
Education
NAIT 2006 — 2008
Bachelor Of Technology; E, Technical Management; Learning
Northern Alberta Institute of Technology 2006 — 2008
Chemistry
Holy Trinity High School 2005 — 2006
Chemical Technology Diploma; AB; High School Diploma
Kristina Martinez's Convergys Experience June 2007 - April 2010
Job Marketing Coordinator at Stewart Title
Industry Real Estate
Experience
Stewart Title July 2013 - Present
Omni Hotels May 2012 - April 2013
Hotel Andaluz May 2011 - August 2011
Convergys June 2007 - April 2010
Skills
Training, Sales, Customer Service, Sales Management, Catering, Program Management, Customer Satisfaction, Hospitality, Hotels, Front Office, Hospitality Management, Hospitality Industry, Negotiation, Relocation, First Time Home Buyers, Tourism, Market Research, Investment Properties, Marketing, Marketing Strategy, Social Media Marketing
Education
University of Phoenix 2015 — 2016
Master's Degree, Business Administration and Management, General
New Mexico State University 2007 — 2011
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management
Stewart Title July 2013 - Present
Omni Hotels May 2012 - April 2013
Hotel Andaluz May 2011 - August 2011
Convergys June 2007 - April 2010
Skills
Training, Sales, Customer Service, Sales Management, Catering, Program Management, Customer Satisfaction, Hospitality, Hotels, Front Office, Hospitality Management, Hospitality Industry, Negotiation, Relocation, First Time Home Buyers, Tourism, Market Research, Investment Properties, Marketing, Marketing Strategy, Social Media Marketing
Education
University of Phoenix 2015 — 2016
Master's Degree, Business Administration and Management, General
New Mexico State University 2007 — 2011
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management
Betty Holte Betty Holte's Convergys Experience March 2014 - February 2015
Job VP, CISO at MoneyGram International
Industry Information Technology and Services
Experience
MoneyGram International April 2015 - Present
Security Advisor Alliance September 2014 - Present
Convergys March 2014 - February 2015
Stream Global Services May 2013 - February 2014
Stream Global Services March 2013 - May 2013
Ameriprise Financial Services, Inc. September 2011 - March 2013
Allianz Life August 2009 - September 2011
Accenture at Best Buy October 2008 - May 2009
Accenture at Best Buy April 2008 - October 2008
Accenture at Best Buy June 2007 - July 2008
Skills
Vendor Management, Program Management, Information Security, Risk Management, Service Management, Leadership, Security, Information Technology, Project Portfolio..., IT Strategy, PMO, Solution Architecture, Enterprise Software, Business Process, Outsourcing, Disaster Recovery, Information Security..., Data Center, Management, IT Service Management, CRM, Software Documentation, SDLC, IT Management, Project Delivery, Identity Management, Business Continuity, ITIL, Integration, Governance, Project Planning, Resource Management, Networking, Enterprise Architecture
Education
North Dakota State University
BS
MoneyGram International April 2015 - Present
Security Advisor Alliance September 2014 - Present
Convergys March 2014 - February 2015
Stream Global Services May 2013 - February 2014
Stream Global Services March 2013 - May 2013
Ameriprise Financial Services, Inc. September 2011 - March 2013
Allianz Life August 2009 - September 2011
Accenture at Best Buy October 2008 - May 2009
Accenture at Best Buy April 2008 - October 2008
Accenture at Best Buy June 2007 - July 2008
Skills
Vendor Management, Program Management, Information Security, Risk Management, Service Management, Leadership, Security, Information Technology, Project Portfolio..., IT Strategy, PMO, Solution Architecture, Enterprise Software, Business Process, Outsourcing, Disaster Recovery, Information Security..., Data Center, Management, IT Service Management, CRM, Software Documentation, SDLC, IT Management, Project Delivery, Identity Management, Business Continuity, ITIL, Integration, Governance, Project Planning, Resource Management, Networking, Enterprise Architecture
Education
North Dakota State University
BS
Sharaaz Khan Sharaaz Khan's Convergys Experience November 2004 - October 2007
Job
Industry Computer Software
Experience
FireEye, Inc. June 2014 - Present
Informatica January 2011 - June 2014
Delta Dental June 2009 - January 2011
Interwoven October 2007 - January 2009
Convergys November 2004 - October 2007
Intel Corporation/TrainSys Contract June 2003 - July 2004
TrainSys February 2003 - June 2003
Documentum January 2001 - January 2003
Oracle July 1995 - January 2001
The Wollongong Group 1991 - 1995
Skills
Instructional Design, Training, Blended Learning, ADDIE, Content Development, Hands-on Training, Leadership, Needs Analysis, Educational Technology, Databases, System Administration, Web Development, Captivate, Instructor-led Training, Curriculum Design, Learning Management..., Learning Management, Adult Education, Instructional Technology, ILT, SCORM, Master Data Management, Informatica, Analysis, Curriculum Development, Blended Learning..., Web-based Training, Administration, E-learning Development, Learning Technology, WBT, Course Development, MDM, Informatica MDM, E-Learning, Enterprise Software
Education
National University 1989 — 1991
Bachelor of Science (B.S.), Computer Science
University of Central Oklahoma 1987 — 1989
Habib Public School 1975 — 1984
FireEye, Inc. June 2014 - Present
Informatica January 2011 - June 2014
Delta Dental June 2009 - January 2011
Interwoven October 2007 - January 2009
Convergys November 2004 - October 2007
Intel Corporation/TrainSys Contract June 2003 - July 2004
TrainSys February 2003 - June 2003
Documentum January 2001 - January 2003
Oracle July 1995 - January 2001
The Wollongong Group 1991 - 1995
Skills
Instructional Design, Training, Blended Learning, ADDIE, Content Development, Hands-on Training, Leadership, Needs Analysis, Educational Technology, Databases, System Administration, Web Development, Captivate, Instructor-led Training, Curriculum Design, Learning Management..., Learning Management, Adult Education, Instructional Technology, ILT, SCORM, Master Data Management, Informatica, Analysis, Curriculum Development, Blended Learning..., Web-based Training, Administration, E-learning Development, Learning Technology, WBT, Course Development, MDM, Informatica MDM, E-Learning, Enterprise Software
Education
National University 1989 — 1991
Bachelor of Science (B.S.), Computer Science
University of Central Oklahoma 1987 — 1989
Habib Public School 1975 — 1984
Lindsee Ratliff-Bowens Lindsee Ratliff-Bowens's Convergys Experience July 2013 - June 2014
Job Sports Information Director at Shaw University
Industry Public Relations and Communications
Experience
Shaw University August 2014 - Present
Yodle June 2014 - July 2014
Convergys July 2013 - June 2014
Shaw University January 2013 - June 2013
Skills
Press Releases, Recruiting, Leadership, Management, Customer Service, Social Media, Public Relations, Public Speaking, Customer Experience, Media Relations, Fundraising, Performance Management, Marketing, Staff Training &..., Cash Handling Experience, Social Media Marketing, Celebrity Management, Event Planning, Event Management, Sports Marketing, Sports Management, Sports Writing, Intercollegiate..., Athletic Administration, Athletic Recruiting, Athletic Facilities, Sports Statistics, YouTube, Twitter, Instagram, Facebook Marketing, Corporate Website..., Inventory Control
Education
North Carolina State University 2008 — 2013
Bachelor of Arts (B.A.), communication
North Carolina State University 2008 — 2013
Bachelor of Science (BS), Sport management, Senior
Shaw University August 2014 - Present
Yodle June 2014 - July 2014
Convergys July 2013 - June 2014
Shaw University January 2013 - June 2013
Skills
Press Releases, Recruiting, Leadership, Management, Customer Service, Social Media, Public Relations, Public Speaking, Customer Experience, Media Relations, Fundraising, Performance Management, Marketing, Staff Training &..., Cash Handling Experience, Social Media Marketing, Celebrity Management, Event Planning, Event Management, Sports Marketing, Sports Management, Sports Writing, Intercollegiate..., Athletic Administration, Athletic Recruiting, Athletic Facilities, Sports Statistics, YouTube, Twitter, Instagram, Facebook Marketing, Corporate Website..., Inventory Control
Education
North Carolina State University 2008 — 2013
Bachelor of Arts (B.A.), communication
North Carolina State University 2008 — 2013
Bachelor of Science (BS), Sport management, Senior
Kevin Reckmo Kevin Reckmo's Convergys Experience March 2001 - January 2013
Job Having fun with it
Industry Music
Experience
Xerox Midas+ April 2014 - September 2014
Xerox Midas+ July 2013 - March 2014
None January 2013 - July 2013
Convergys March 2001 - January 2013
University of California at San Francisco April 1991 - July 1999
Golden Gate Perfusion June 1987 - April 1991
ETI May 1986 - May 1987
Mercy Hospital, Des Moines, IA 1981 - 1986
Skills
Guitar player, Bass Guitar player, Vocalist, Audio engineer, Composer, Guitarist, Hospitals, Recording, Sound, Audio Engineering, Music Production, Audio Editing, Music, Singing, Guitar, Studio Recording, Logic Pro, Pro Tools, Voice Over, Composition, Entertainment, Drums, Acting, Voice Acting
Education
North Hennepin Community College 1978 — 1981
Associate of Applied Science, Cardiopulmonary Perfusion Technologist
Xerox Midas+ April 2014 - September 2014
Xerox Midas+ July 2013 - March 2014
None January 2013 - July 2013
Convergys March 2001 - January 2013
University of California at San Francisco April 1991 - July 1999
Golden Gate Perfusion June 1987 - April 1991
ETI May 1986 - May 1987
Mercy Hospital, Des Moines, IA 1981 - 1986
Skills
Guitar player, Bass Guitar player, Vocalist, Audio engineer, Composer, Guitarist, Hospitals, Recording, Sound, Audio Engineering, Music Production, Audio Editing, Music, Singing, Guitar, Studio Recording, Logic Pro, Pro Tools, Voice Over, Composition, Entertainment, Drums, Acting, Voice Acting
Education
North Hennepin Community College 1978 — 1981
Associate of Applied Science, Cardiopulmonary Perfusion Technologist
Regis Hairston Regis Hairston's Convergys Experience August 2004 - August 2006
Job Technical Support
Industry Information Technology and Services
Experience
World Wide TechServices June 2013 - Present
Tata Consultancy Services/DOW Chemical January 2010 - May 2013
Technisource September 2007 - December 2009
Ajilon/Citibank May 2007 - September 2007
Washington Mutual Corp/OCE August 2006 - May 2007
Convergys August 2004 - August 2006
Wachovia Bank July 2001 - August 2004
Skills
Troubleshooting, Customer Service, PeopleSoft, TCP/IP, Active Directory, SAP
Education
Florida Technical College 2003
2004 Network Administration
North Carolina State University
Computer Science Major
Strayer University
BS, Computer Information Systems
World Wide TechServices June 2013 - Present
Tata Consultancy Services/DOW Chemical January 2010 - May 2013
Technisource September 2007 - December 2009
Ajilon/Citibank May 2007 - September 2007
Washington Mutual Corp/OCE August 2006 - May 2007
Convergys August 2004 - August 2006
Wachovia Bank July 2001 - August 2004
Skills
Troubleshooting, Customer Service, PeopleSoft, TCP/IP, Active Directory, SAP
Education
Florida Technical College 2003
2004 Network Administration
North Carolina State University
Computer Science Major
Strayer University
BS, Computer Information Systems
Stephen Camera-Murray Stephen Camera-Murray's Convergys Experience April 2004 - July 2008
Job Manager, Analytic Solutions
Industry Information Technology and Services
Experience
Constant Contact January 2009 - Present
Convergys April 2004 - July 2008
Digital Think October 2000 - April 2004
Lotus Development (IBM) 1999 - 2000
National Semiconductor 1995 - 1996
IRI Software (Oracle) May 1994 - February 1995
Skills
Business Analysis, SDLC, Agile Methodologies, Analytics, Data Warehousing, Business Intelligence, Data Integration, Visio, Vendor Management, SQL, Software Development, SaaS, Software Project..., Business Process, Data Modeling, Databases, Cross-functional Team..., MySQL, Linux, Java, Agile Project Management, Quality Assurance, Requirements Analysis, Integration, Scrum, Enterprise Software, Enterprise Architecture, Oracle, Unix, ETL, SOA
Education
Northeastern University 1988 — 1993
BS, Electrical and Computer Engineering
Constant Contact January 2009 - Present
Convergys April 2004 - July 2008
Digital Think October 2000 - April 2004
Lotus Development (IBM) 1999 - 2000
National Semiconductor 1995 - 1996
IRI Software (Oracle) May 1994 - February 1995
Skills
Business Analysis, SDLC, Agile Methodologies, Analytics, Data Warehousing, Business Intelligence, Data Integration, Visio, Vendor Management, SQL, Software Development, SaaS, Software Project..., Business Process, Data Modeling, Databases, Cross-functional Team..., MySQL, Linux, Java, Agile Project Management, Quality Assurance, Requirements Analysis, Integration, Scrum, Enterprise Software, Enterprise Architecture, Oracle, Unix, ETL, SOA
Education
Northeastern University 1988 — 1993
BS, Electrical and Computer Engineering
Frank Grabos Frank Grabos's Convergys Experience February 1994 - January 1999
Job Owner at GRAF Consulting, Inc.
Industry Computer Software
Experience
GRAF Consulting, Inc. January 1992 - Present
Columbia Aircraft 2004 - 2008
Convergys February 1994 - January 1999
Skills
Software Development, SQL, SDLC, Requirements Analysis, Software Project..., Business Analysis, Testing, Integration, Agile Methodologies, Unix, Software Quality..., Databases, Systems Analysis, Business Intelligence
Education
Northeastern Illinois University 1979 — 1985
Bachelor of Science (BS), Computer Science
GRAF Consulting, Inc. January 1992 - Present
Columbia Aircraft 2004 - 2008
Convergys February 1994 - January 1999
Skills
Software Development, SQL, SDLC, Requirements Analysis, Software Project..., Business Analysis, Testing, Integration, Agile Methodologies, Unix, Software Quality..., Databases, Systems Analysis, Business Intelligence
Education
Northeastern Illinois University 1979 — 1985
Bachelor of Science (BS), Computer Science
Goncalo Santinho Goncalo Santinho's Convergys Experience March 2004 - September 2005
Job Distributed Computing Consultant at FIS Global
Industry Information Technology and Services
Experience
FIS September 2005 - Present
Convergys March 2004 - September 2005
Pfizer August 2000 - March 2004
CompUSA 1996 - 2000
Skills
Active Directory, Data Center, VMware, Servers, Windows Server, Disaster Recovery, VMware ESX, Virtualization, Troubleshooting, Microsoft Exchange, Windows 7, VPN, Citrix, IT Service Management, Cisco Technologies, DNS, IT Management, IT Operations, Network Administration, Operating Systems
Education
NJIT 1991 — 1995
Mechanical Engineering
East Side High School 1986 — 1988
High School diploma
FIS September 2005 - Present
Convergys March 2004 - September 2005
Pfizer August 2000 - March 2004
CompUSA 1996 - 2000
Skills
Active Directory, Data Center, VMware, Servers, Windows Server, Disaster Recovery, VMware ESX, Virtualization, Troubleshooting, Microsoft Exchange, Windows 7, VPN, Citrix, IT Service Management, Cisco Technologies, DNS, IT Management, IT Operations, Network Administration, Operating Systems
Education
NJIT 1991 — 1995
Mechanical Engineering
East Side High School 1986 — 1988
High School diploma
Tom Burson Tom Burson's Convergys Experience January 2001 - September 2004
Job Widelity, Inc.
Industry Telecommunications
Experience
Pace Harmon September 2004 - February 2015
Convergys January 2001 - September 2004
Accenture September 1998 - July 2001
United States Environmental Protection Agency January 1990 - July 1996
Roy F. Weston, Inc. January 1988 - January 1990
Carolina Securities Corporation May 1985 - January 1988
Skills
Telecommunications, Strategic Sourcing, Wireless, Contract Negotiation, Strategic Planning, Pricing Strategy, Supply Chain Management, Negotiation, Integration, Project Planning, Program Management, Sourcing, Vendor Management, Strategy, Management Consulting, Management, Outsourcing, Cross-functional Team..., Business Strategy, Business Process..., Mobile Devices, Competitive Analysis, Executive Management, Business Development
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1998
MBA
North Carolina State University 1981 — 1985
BA, Economics, Business Management
Pace Harmon September 2004 - February 2015
Convergys January 2001 - September 2004
Accenture September 1998 - July 2001
United States Environmental Protection Agency January 1990 - July 1996
Roy F. Weston, Inc. January 1988 - January 1990
Carolina Securities Corporation May 1985 - January 1988
Skills
Telecommunications, Strategic Sourcing, Wireless, Contract Negotiation, Strategic Planning, Pricing Strategy, Supply Chain Management, Negotiation, Integration, Project Planning, Program Management, Sourcing, Vendor Management, Strategy, Management Consulting, Management, Outsourcing, Cross-functional Team..., Business Strategy, Business Process..., Mobile Devices, Competitive Analysis, Executive Management, Business Development
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1998
MBA
North Carolina State University 1981 — 1985
BA, Economics, Business Management
Portia Valentine Portia Valentine's Convergys Experience December 2010 - June 2012
Job Habilitation Associate II at Life Incorporated
Industry Outsourcing/Offshoring
Experience
Telamon Corporation September 2013 - Present
Life Incorporated September 2013 - Present
Convergys December 2010 - June 2012
Mama Bear Child Care Center July 2010 - November 2010
Skills
Data Entry, Microsoft Excel, Customer Service, Call Centers, Child Development, Childcare, Databases, Early Childhood..., Microsoft Word, Troubleshooting, Classroom, Time Management, Staff Development, Customer Satisfaction
Education
North Carolina A&T State University 2005 — 2010
Bachelor of Science (B.S.), Child Development
Telamon Corporation September 2013 - Present
Life Incorporated September 2013 - Present
Convergys December 2010 - June 2012
Mama Bear Child Care Center July 2010 - November 2010
Skills
Data Entry, Microsoft Excel, Customer Service, Call Centers, Child Development, Childcare, Databases, Early Childhood..., Microsoft Word, Troubleshooting, Classroom, Time Management, Staff Development, Customer Satisfaction
Education
North Carolina A&T State University 2005 — 2010
Bachelor of Science (B.S.), Child Development
Richard Stupka's Convergys Experience August 2010 - July 2011
Job IT Specialist at Pojoaque Valley School District
Industry Information Technology and Services
Experience
Pojoaque Valley School District September 2014 - Present
Jake Stupka Photography June 2009 - Present
Iowa City Area Chamber of Commerce December 2012 - September 2014
General Dynamics Information Technology July 2011 - December 2012
Convergys August 2010 - July 2011
New Mexico State University October 2009 - May 2010
Skills
Process Improvement, Help Desk Support, Microsoft Office, Spanish, OS X, Government, Outlook, Windows 7, Windows XP Pro, Citrix, Canon DSLR, Job Scheduling, Problem Management, Cisco Call Manager, Customer Service, Apple Aperture, Photography, Website Building, Photoshop, Lotus Notes, Windows Vista, Technical Support, RightNow, Mac OS X, Problem Solving, Multi Tasking, Cisco VoIP, Photo Editor, SQL, Crystal Reports, Project Management
Education
New Mexico State University 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Los Alamos High School 2002 — 2006
High School Diploma
Pojoaque Valley School District September 2014 - Present
Jake Stupka Photography June 2009 - Present
Iowa City Area Chamber of Commerce December 2012 - September 2014
General Dynamics Information Technology July 2011 - December 2012
Convergys August 2010 - July 2011
New Mexico State University October 2009 - May 2010
Skills
Process Improvement, Help Desk Support, Microsoft Office, Spanish, OS X, Government, Outlook, Windows 7, Windows XP Pro, Citrix, Canon DSLR, Job Scheduling, Problem Management, Cisco Call Manager, Customer Service, Apple Aperture, Photography, Website Building, Photoshop, Lotus Notes, Windows Vista, Technical Support, RightNow, Mac OS X, Problem Solving, Multi Tasking, Cisco VoIP, Photo Editor, SQL, Crystal Reports, Project Management
Education
New Mexico State University 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Los Alamos High School 2002 — 2006
High School Diploma
Shanequa Winstead Shanequa Winstead's Convergys Experience October 2012 - February 2013
Job Technical Service Rep at Convergys
Industry Consumer Services
Experience
North Carolina State University 2008 - Present
Convergys October 2012 - February 2013
Xerox July 2011 - October 2012
Skills
Mac OS, Microsoft Office, Technical Support, Customer Satisfaction, Positioning, Sales, Journalism, Research, Social Media, iPad, Windows, Public Speaking, Customer Service
Education
North Carolina State University 2008 — 2013
BS, Industrial Engineering
North Carolina State University 2008 - Present
Convergys October 2012 - February 2013
Xerox July 2011 - October 2012
Skills
Mac OS, Microsoft Office, Technical Support, Customer Satisfaction, Positioning, Sales, Journalism, Research, Social Media, iPad, Windows, Public Speaking, Customer Service
Education
North Carolina State University 2008 — 2013
BS, Industrial Engineering
Amanda Dinsmore's Convergys Experience July 2015 - Present
Job Author, Customer Service Rep
Industry Publishing
Experience
Convergys July 2015 - Present
Blysster Press June 2012 - Present
Sutherland Global Services March 2015 - May 2015
Alpine Access September 2014 - December 2014
Better Trades June 2007 - December 2012
Container Home Supply, Inc August 2006 - June 2007
Medical Supply, Inc October 2005 - January 2006
TAC Worldwide April 2005 - September 2005
Washington Mutual September 2001 - August 2003
Visionary Solutions Worldwide March 2001 - September 2001
Skills
Data Entry, Customer Service, Event Planning, Purchasing, Inventory, Invoicing, Call Center, Fax, Outlook, Process Scheduler, Access, Software Documentation, Call Centers, Troubleshooting, Process Improvement, American Sign Language, Creative Writing, Event Management, Management, Sales, Training, Time Management, Editing
Education
North Seattle College 2014 — 2016
Associate of Arts (A.A.)
B.E.S.T. Alt 1996 — 1999
General
Convergys July 2015 - Present
Blysster Press June 2012 - Present
Sutherland Global Services March 2015 - May 2015
Alpine Access September 2014 - December 2014
Better Trades June 2007 - December 2012
Container Home Supply, Inc August 2006 - June 2007
Medical Supply, Inc October 2005 - January 2006
TAC Worldwide April 2005 - September 2005
Washington Mutual September 2001 - August 2003
Visionary Solutions Worldwide March 2001 - September 2001
Skills
Data Entry, Customer Service, Event Planning, Purchasing, Inventory, Invoicing, Call Center, Fax, Outlook, Process Scheduler, Access, Software Documentation, Call Centers, Troubleshooting, Process Improvement, American Sign Language, Creative Writing, Event Management, Management, Sales, Training, Time Management, Editing
Education
North Seattle College 2014 — 2016
Associate of Arts (A.A.)
B.E.S.T. Alt 1996 — 1999
General
Crystal Sauls Crystal Sauls's Convergys Experience January 2013 - August 2015
Job Customer Service Representative
Industry Financial Services
Experience
Wells Fargo August 2015 - Present
Convergys January 2013 - August 2015
Wilson Medical Center March 2012 - June 2013
Johns Hopkins Hospital October 2010 - March 2012
SKY Neurological Rehabilitation 2002 - 2010
Skills
EMR, HIPAA, Healthcare, Human Resources, Hospitals, Healthcare Management, Patient Safety, Medical Terminology, Medical Records, Medical Billing
Education
Greene Central High
North Carolina Agricultural and Technical State University
Wells Fargo August 2015 - Present
Convergys January 2013 - August 2015
Wilson Medical Center March 2012 - June 2013
Johns Hopkins Hospital October 2010 - March 2012
SKY Neurological Rehabilitation 2002 - 2010
Skills
EMR, HIPAA, Healthcare, Human Resources, Hospitals, Healthcare Management, Patient Safety, Medical Terminology, Medical Records, Medical Billing
Education
Greene Central High
North Carolina Agricultural and Technical State University
Thad Givens IV Thad Givens IV's Convergys Experience June 2010 - February 2011
Job Operations Industrial Engineer
Industry Mechanical or Industrial Engineering
Experience
United States Postal Service June 2015 - Present
Mobis Alabama October 2012 - June 2015
Geometrics April 2012 - November 2012
Notch January 2012 - June 2012
Convergys June 2010 - February 2011
NCO Group August 2006 - April 2007
FedEx Ground November 2004 - August 2006
Bank of America June 2000 - February 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Project Planning, Microsoft Word, Six Sigma, Public Speaking, Leadership, Lean Manufacturing, Negotiation, Customer Service, Project Management, Team Leadership, DMAIC, Root Cause Analysis, Process Improvement, Inventory Management, Training, Program Management, Analysis, Logistics, Management, Value Stream Mapping, Continuous Improvement, Operations Management, Team Management, Quality Assurance, Manufacturing, Sales, Industrial Engineering, SAP, Supply Chain Management, Process Engineering, Team Building, Engineering, Kaizen
Education
North Carolina Agricultural and Technical State University 1999 — 2008
B.S., Industrial and Systems Engineering
United States Postal Service June 2015 - Present
Mobis Alabama October 2012 - June 2015
Geometrics April 2012 - November 2012
Notch January 2012 - June 2012
Convergys June 2010 - February 2011
NCO Group August 2006 - April 2007
FedEx Ground November 2004 - August 2006
Bank of America June 2000 - February 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Project Planning, Microsoft Word, Six Sigma, Public Speaking, Leadership, Lean Manufacturing, Negotiation, Customer Service, Project Management, Team Leadership, DMAIC, Root Cause Analysis, Process Improvement, Inventory Management, Training, Program Management, Analysis, Logistics, Management, Value Stream Mapping, Continuous Improvement, Operations Management, Team Management, Quality Assurance, Manufacturing, Sales, Industrial Engineering, SAP, Supply Chain Management, Process Engineering, Team Building, Engineering, Kaizen
Education
North Carolina Agricultural and Technical State University 1999 — 2008
B.S., Industrial and Systems Engineering
Clifford Greenwald Clifford Greenwald's Convergys Experience August 2011 - Present
Job Cust Serv & Problem Res Rep II at Convergys
Industry Computer Networking
Experience
Convergys August 2011 - Present
Verio, Inc April 2011 - July 2011
2006 - 2008 Ashford Financial Group October 2006 - October 2008
Greenwald Financial Services January 1980 - October 2008
Faith Financial Planners 2000 - 2005
Sigma Financial 1991 - 2000
Mid-Michigan Life and Health Services January 1980 - January 1991
Skills
Network Administration, Networking, Customer Service, Call Center, Help Desk Support, Sales, Call Centers, Windows, Investments, TCP/IP, Wireless Networking, Insurance, SAN, Active Directory, XP, Windows 7, Technical Support, Computer Hardware, Servers, Troubleshooting, Operating Systems, Routers, Software Installation, Cisco Technologies, System Administration, VMware, Microsoft Exchange, Hardware, DHCP, Network Security
Education
Stevens-Henager College-Murray 2009 — 2012
Associate's degree, Computer Science
New Mexico Military Institute 1974 — 1975
none
Convergys August 2011 - Present
Verio, Inc April 2011 - July 2011
2006 - 2008 Ashford Financial Group October 2006 - October 2008
Greenwald Financial Services January 1980 - October 2008
Faith Financial Planners 2000 - 2005
Sigma Financial 1991 - 2000
Mid-Michigan Life and Health Services January 1980 - January 1991
Skills
Network Administration, Networking, Customer Service, Call Center, Help Desk Support, Sales, Call Centers, Windows, Investments, TCP/IP, Wireless Networking, Insurance, SAN, Active Directory, XP, Windows 7, Technical Support, Computer Hardware, Servers, Troubleshooting, Operating Systems, Routers, Software Installation, Cisco Technologies, System Administration, VMware, Microsoft Exchange, Hardware, DHCP, Network Security
Education
Stevens-Henager College-Murray 2009 — 2012
Associate's degree, Computer Science
New Mexico Military Institute 1974 — 1975
none
Kathy Handley Kathy Handley's Convergys Experience 2003 - 2004
Job Administrative Assistant at Compsource Oklahoma
Industry Consumer Services
Experience
Compsource Oklahoma December 2009 - Present
AT&T Mobility June 2009 - March 2010
Triple C Companies April 2007 - March 2009
HIP March 2006 - November 2006
The Oklahoman September 2004 - March 2006
Convergys 2003 - 2004
Education
New York University 1994 — 1995
Compsource Oklahoma December 2009 - Present
AT&T Mobility June 2009 - March 2010
Triple C Companies April 2007 - March 2009
HIP March 2006 - November 2006
The Oklahoman September 2004 - March 2006
Convergys 2003 - 2004
Education
New York University 1994 — 1995
Julia Tillery Julia Tillery's Convergys Experience April 2009 - October 2009
Job Student at North Carolina Central University
Industry Hospital & Health Care
Experience
AT&T March 2013 - Present
North Carolina Central University September 2012 - March 2013
Regional Acceptance Corp November 2009 - March 2010
Convergys April 2009 - October 2009
Hollywood Entertainment August 2008 - February 2009
Sears Holdings Corporation November 2007 - November 2008
Skills
Exceptional..., Organizational..., Team Leadership, Highly responsible, Professional Phone..., MS Windows proficient, Flexibility, Customer-focused Service
Education
North Carolina Central University 2012 — 2015
Bachelor of Arts (BA), Psychology
University of Phoenix 2009 — 2011
Associate of Arts (AA), Health/Health Care Administration/Management
Junius H Rose High School 2004 — 2008
AT&T March 2013 - Present
North Carolina Central University September 2012 - March 2013
Regional Acceptance Corp November 2009 - March 2010
Convergys April 2009 - October 2009
Hollywood Entertainment August 2008 - February 2009
Sears Holdings Corporation November 2007 - November 2008
Skills
Exceptional..., Organizational..., Team Leadership, Highly responsible, Professional Phone..., MS Windows proficient, Flexibility, Customer-focused Service
Education
North Carolina Central University 2012 — 2015
Bachelor of Arts (BA), Psychology
University of Phoenix 2009 — 2011
Associate of Arts (AA), Health/Health Care Administration/Management
Junius H Rose High School 2004 — 2008
Kristi Williamson's Convergys Experience August 2011 - February 2013
Job Key Account Specialist Account Services Group at Extended Stay America Corporate
Industry Hospitality
Experience
Extended Stay America September 2014 - Present
Krazy T Entertainment Services/DJ KRAZY T March 2012 - Present
The Kiser Group Management, LLC June 1999 - Present
SpringHill Suites by Marriott March 2012 - October 2014
Convergys August 2011 - February 2013
Skills
Public Speaking, Customer Service, Event Planning, Strategic Planning, Leadership, Microsoft Office, Social Media, Team Building, Management, Social Media Marketing, Music Industry, Budgets, Entertainment, Digital Marketing, Event Management, Marketing, Sales, Social Networking, Marketing Strategy, Marketing Communications, Project Management, Program Management, Nonprofits, Contract Negotiation, Public Relations, Commercials, Operations Management, Editing, New Business Development, Digital Media, Process Improvement, Advertising, Negotiation, Change Management, Microsoft Excel, Account Management, Online Advertising, Sales Management, Email Marketing, Employee Relations
Education
North Carolina Central University 1993 — 1997
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.86
Extended Stay America September 2014 - Present
Krazy T Entertainment Services/DJ KRAZY T March 2012 - Present
The Kiser Group Management, LLC June 1999 - Present
SpringHill Suites by Marriott March 2012 - October 2014
Convergys August 2011 - February 2013
Skills
Public Speaking, Customer Service, Event Planning, Strategic Planning, Leadership, Microsoft Office, Social Media, Team Building, Management, Social Media Marketing, Music Industry, Budgets, Entertainment, Digital Marketing, Event Management, Marketing, Sales, Social Networking, Marketing Strategy, Marketing Communications, Project Management, Program Management, Nonprofits, Contract Negotiation, Public Relations, Commercials, Operations Management, Editing, New Business Development, Digital Media, Process Improvement, Advertising, Negotiation, Change Management, Microsoft Excel, Account Management, Online Advertising, Sales Management, Email Marketing, Employee Relations
Education
North Carolina Central University 1993 — 1997
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.86
Nicole Lauber Nicole Lauber's Convergys Experience December 2010 - Present
Job Customer Service Specialist at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys December 2010 - Present
Skills
Training
Education
Northeastern State University 1995 — 1998
Bachelor of Education (BEd), Health and Physical Education/Fitness
Convergys December 2010 - Present
Skills
Training
Education
Northeastern State University 1995 — 1998
Bachelor of Education (BEd), Health and Physical Education/Fitness
Jerome Toms Jerome Toms's Convergys Experience 2001 - 2007
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Iverify 2012 - Present
iQor 2009 - 2012
Red Ventures 2007 - 2009
Convergys 2001 - 2007
First Union Home Equity Bank 1996 - 2000
Skills
BPO, Operations Management, Customer Satisfaction, Management, Call Centers, Vendor Management, Customer Service, Employee Relations, Performance Management, Microsoft Office, Team Leadership, Recruiting, Training, Team Management, Process Improvement, Account Management, Outsourcing, Coaching, Team Building, Change Management, Customer Retention, Customer Experience, Employee Training, Leadership, Sales Management, Sales, Time Management, Human Resources, Employee Engagement, CRM, Telecommunications, Analysis, Workforce Management
Education
North Carolina A&T State University 1992 — 1996
Fork Union Military Academy 1990 — 1991
Iverify 2012 - Present
iQor 2009 - 2012
Red Ventures 2007 - 2009
Convergys 2001 - 2007
First Union Home Equity Bank 1996 - 2000
Skills
BPO, Operations Management, Customer Satisfaction, Management, Call Centers, Vendor Management, Customer Service, Employee Relations, Performance Management, Microsoft Office, Team Leadership, Recruiting, Training, Team Management, Process Improvement, Account Management, Outsourcing, Coaching, Team Building, Change Management, Customer Retention, Customer Experience, Employee Training, Leadership, Sales Management, Sales, Time Management, Human Resources, Employee Engagement, CRM, Telecommunications, Analysis, Workforce Management
Education
North Carolina A&T State University 1992 — 1996
Fork Union Military Academy 1990 — 1991
TaCriasha Willoughby TaCriasha Willoughby's Convergys Experience June 2013 - October 2013
Job Graduate Student Research Assistant at North Carolina Central University
Industry Hospital & Health Care
Experience
North Carolina Central University August 2015 - Present
North Carolina Central University January 2015 - Present
Doctors Making Housecalls November 2013 - Present
Convergys June 2013 - October 2013
Mendenhall Student Center 2012 - 2013
Sanna Taxes 2010 - 2013
ECU Telefund April 2010 - December 2010
Skills
Non-profit Volunteer, Biology, Volunteering, Customer Service, Microsoft Office, Nursing Homes, Administrative..., English, Receptionist Duties, Public Speaking, Time Management, Filing, Fax, Critical Thinking, Leadership, Management, Administrative..., Research, Healthcare, Microsoft Word, PowerPoint, Microsoft Excel, Event Planning
Education
North Carolina Central University 2014 — 2016
Master of Science (M.S.), Biology, General
East Carolina University 2009 — 2013
Bachelor's, Biology
North Carolina Central University August 2015 - Present
North Carolina Central University January 2015 - Present
Doctors Making Housecalls November 2013 - Present
Convergys June 2013 - October 2013
Mendenhall Student Center 2012 - 2013
Sanna Taxes 2010 - 2013
ECU Telefund April 2010 - December 2010
Skills
Non-profit Volunteer, Biology, Volunteering, Customer Service, Microsoft Office, Nursing Homes, Administrative..., English, Receptionist Duties, Public Speaking, Time Management, Filing, Fax, Critical Thinking, Leadership, Management, Administrative..., Research, Healthcare, Microsoft Word, PowerPoint, Microsoft Excel, Event Planning
Education
North Carolina Central University 2014 — 2016
Master of Science (M.S.), Biology, General
East Carolina University 2009 — 2013
Bachelor's, Biology
Chris Archambeault Chris Archambeault's Convergys Experience 2007 - 2010
Job
Industry Machinery
Experience
TPS Machining and Welding February 2012 - Present
Convergys 2007 - 2010
Safeway Canada 1999 - 2007
Skills
CNC Lathe, CNC Mill, Manual Lathe, Leadership, Forklift Operation, CNC Manufacturing, Shipping & Receiving, Customer Service, Microsoft Word, Inventory Management, Process Improvement, Microsoft Excel, Microsoft Office, Windows, Team Leadership, Management, Teamwork, Coaching, Data Entry, Troubleshooting, Time Management, Team Building, Retail, Recruiting, Manufacturing, Windows 7, Payroll, Public Speaking, CNC
Education
Northern Alberta Institute of Technology
Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
North Peace Senior Secondary
TPS Machining and Welding February 2012 - Present
Convergys 2007 - 2010
Safeway Canada 1999 - 2007
Skills
CNC Lathe, CNC Mill, Manual Lathe, Leadership, Forklift Operation, CNC Manufacturing, Shipping & Receiving, Customer Service, Microsoft Word, Inventory Management, Process Improvement, Microsoft Excel, Microsoft Office, Windows, Team Leadership, Management, Teamwork, Coaching, Data Entry, Troubleshooting, Time Management, Team Building, Retail, Recruiting, Manufacturing, Windows 7, Payroll, Public Speaking, CNC
Education
Northern Alberta Institute of Technology
Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
North Peace Senior Secondary
Ali Thapa Ali Thapa's Convergys Experience July 2007 - March 2009
Job Recruiting Internet Assistant at Corporate Hobby Lobby
Industry Arts and Crafts
Experience
Hobby Lobby March 2013 - Present
Chesapeake Energy June 2012 - October 2012
Chickasaw Nations Industries July 2010 - June 2012
Convergys July 2007 - March 2009
SF Video November 2000 - April 2007
Skills
Outlook, Microsoft Excel, Customer Service, Management, Microsoft Word, Process Scheduler, Time Management, Data Entry, Customer Satisfaction, Payroll, Microsoft Office, Invoicing, Inventory Management, Spreadsheets, Medical Terminology, Excel, Word, Document Scanning, Document Imaging, Graphic Design, HTML scripting, Office Administration, Accurate Record Keeping, PowerPoint, Corel PaintShop Pro, PaintShop Pro, Scanners
Education
North Central Texas College 1999 — 2001
Office Systems Technology, 3.8
Eastern Oklahoma Vo-Tech 1997 — 1999
Certificate of completion, Graphic Design, 4.0
Choctaw High School 1996 — 1999
Diploma, General Studies
Hobby Lobby March 2013 - Present
Chesapeake Energy June 2012 - October 2012
Chickasaw Nations Industries July 2010 - June 2012
Convergys July 2007 - March 2009
SF Video November 2000 - April 2007
Skills
Outlook, Microsoft Excel, Customer Service, Management, Microsoft Word, Process Scheduler, Time Management, Data Entry, Customer Satisfaction, Payroll, Microsoft Office, Invoicing, Inventory Management, Spreadsheets, Medical Terminology, Excel, Word, Document Scanning, Document Imaging, Graphic Design, HTML scripting, Office Administration, Accurate Record Keeping, PowerPoint, Corel PaintShop Pro, PaintShop Pro, Scanners
Education
North Central Texas College 1999 — 2001
Office Systems Technology, 3.8
Eastern Oklahoma Vo-Tech 1997 — 1999
Certificate of completion, Graphic Design, 4.0
Choctaw High School 1996 — 1999
Diploma, General Studies
Kandi Kiolbasa's Convergys Experience May 2009 - November 2009
Job Owner at A Child's Jungle Childcare
Industry Luxury Goods & Jewelry
Experience
Precious Clocks January 2010 - Present
A Child's Jungle Childcare October 2009 - Present
SHARE! High School Exchange Program August 2011 - May 2014
Convergys May 2009 - November 2009
etelecare February 2008 - May 2009
bipolar January 2008 - December 2008
Safari Crafts December 2001 - December 2003
United Artists Cottonwood Theater November 1999 - November 2001
Los Lunas Public Library April 1996 - October 1999
Skills
Study Of Horology, Clock Repair, Clock Restoration, Administration, Business Management, Customer Service, Data Analysis, Event Planning, Education, Hiring, Firing, Team Leadership, Social Media, Newsletters, Organizing, Optimization, Purchasing, Public Relations, Photography, Quality Assurance, Problem Solving, Teaching, Teamwork, Writing, XHTML, Yoga, Pilates, Coaching, Management
Education
New Mexico State University 2011 — 2012
Business Management
2. TVI now CNM Community College 2002 — 2003
45 Hour, Education
Central New Mexico College 2001 — 2002
45 Hour, Childcare
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
mountain view middle school 1993 — 1996
none, basics
Precious Clocks January 2010 - Present
A Child's Jungle Childcare October 2009 - Present
SHARE! High School Exchange Program August 2011 - May 2014
Convergys May 2009 - November 2009
etelecare February 2008 - May 2009
bipolar January 2008 - December 2008
Safari Crafts December 2001 - December 2003
United Artists Cottonwood Theater November 1999 - November 2001
Los Lunas Public Library April 1996 - October 1999
Skills
Study Of Horology, Clock Repair, Clock Restoration, Administration, Business Management, Customer Service, Data Analysis, Event Planning, Education, Hiring, Firing, Team Leadership, Social Media, Newsletters, Organizing, Optimization, Purchasing, Public Relations, Photography, Quality Assurance, Problem Solving, Teaching, Teamwork, Writing, XHTML, Yoga, Pilates, Coaching, Management
Education
New Mexico State University 2011 — 2012
Business Management
2. TVI now CNM Community College 2002 — 2003
45 Hour, Education
Central New Mexico College 2001 — 2002
45 Hour, Childcare
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
1. Rio Rancho High School 1999 — 2000
High School Diploma, Basics
mountain view middle school 1993 — 1996
none, basics
Phil Meisinger Phil Meisinger's Convergys Experience June 2012 - Present
Job RICOHUSA Account Executive, Inside Sales, Small to Medium Businesses
Industry Business Supplies and Equipment
Experience
Ricoh Americas Corporation August 2015 - Present
Convergys June 2012 - Present
Farmers Insurance Group March 2010 - February 2011
Administaff September 2007 - February 2009
LegalMetric, Inc April 2003 - September 2007
Education
University of Nebraska at Omaha 1975 — 1979
MA, Biology
Nebraska Wesleyan University 1966 — 1970
BS, Biology Physics Math
Ricoh Americas Corporation August 2015 - Present
Convergys June 2012 - Present
Farmers Insurance Group March 2010 - February 2011
Administaff September 2007 - February 2009
LegalMetric, Inc April 2003 - September 2007
Education
University of Nebraska at Omaha 1975 — 1979
MA, Biology
Nebraska Wesleyan University 1966 — 1970
BS, Biology Physics Math
Lawrence (LeNZ one) Wyche Lawrence (LeNZ one) Wyche's Convergys Experience 2006 - 2009
Job C.E.O./Founder of the LiNK media
Industry Design
Experience
the LiNK media November 2012 - Present
LeNZdaZISIONARY January 2006 - Present
Salvation Army Ray & Joan Kroc center November 2011 - February 2014
ChurchBoy Clothing June 2009 - August 2011
MAXIMUS March 2010 - March 2011
Convergys 2006 - 2009
Skills
Social Media Marketing, Social Media, Photoshop, Customer Service, Graphic Design, Public Speaking, Microsoft Office, Social Networking, Training, Event Planning, Teaching, Web Design, Illustration, Photography, Advertising, Event Management, Marketing, Music
Education
Newbury College 2001 — 2003
n/a, Interdisciplinary Studies
Boston Latin Academy 1994 — 2001
the LiNK media November 2012 - Present
LeNZdaZISIONARY January 2006 - Present
Salvation Army Ray & Joan Kroc center November 2011 - February 2014
ChurchBoy Clothing June 2009 - August 2011
MAXIMUS March 2010 - March 2011
Convergys 2006 - 2009
Skills
Social Media Marketing, Social Media, Photoshop, Customer Service, Graphic Design, Public Speaking, Microsoft Office, Social Networking, Training, Event Planning, Teaching, Web Design, Illustration, Photography, Advertising, Event Management, Marketing, Music
Education
Newbury College 2001 — 2003
n/a, Interdisciplinary Studies
Boston Latin Academy 1994 — 2001
Jennifer Southers's Convergys Experience January 2014 - April 2014
Job Reservationists
Industry Hospitality
Experience
Lake Guntersville State Park June 2015 - Present
Lake Guntersville State Park June 2014 - June 2015
Lake Guntersville State Park June 2014 - June 2015
Convergys January 2014 - April 2014
TeleTech September 2012 - January 2014
Dedicaited Personnel October 2011 - June 2012
Skills
Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Customer Service, Customer Support, Multi Tasking, 10 Key, Microsoft Office, Movex, Data Entry, Telephone Skills, Lotus Notes, Invoicing, Office Administration, Filing, Administrative Work, Microsoft Office 2007, Call Centers, Microsoft Word, General Office Skills, Reservations, Events Coordination, Social Media, Social Media Marketing, Digital Media, Print Publication Design, Development Of..., Hospitality, Hospitality Service, Auditing, Outlook
Education
Northeast Alabama Community College 2003 — 2004
Associate’s Degree, CAD/CADD Drafting and/or Design Technology/Technician
Lake Guntersville State Park June 2015 - Present
Lake Guntersville State Park June 2014 - June 2015
Lake Guntersville State Park June 2014 - June 2015
Convergys January 2014 - April 2014
TeleTech September 2012 - January 2014
Dedicaited Personnel October 2011 - June 2012
Skills
Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Customer Service, Customer Support, Multi Tasking, 10 Key, Microsoft Office, Movex, Data Entry, Telephone Skills, Lotus Notes, Invoicing, Office Administration, Filing, Administrative Work, Microsoft Office 2007, Call Centers, Microsoft Word, General Office Skills, Reservations, Events Coordination, Social Media, Social Media Marketing, Digital Media, Print Publication Design, Development Of..., Hospitality, Hospitality Service, Auditing, Outlook
Education
Northeast Alabama Community College 2003 — 2004
Associate’s Degree, CAD/CADD Drafting and/or Design Technology/Technician
Sergio A. Miranda Sergio A. Miranda's Convergys Experience May 2006 - Present
Job Sr. Data Center Network / NOC Analyst
Industry Information Technology and Services
Experience
Convergys May 2006 - Present
Seminole County Government December 2004 - May 2006
YMCA of Central Florida May 2003 - December 2004
Bee Alive 1998 - 2000
Skills
Service Delivery, ITIL, Active Directory, Vendor Management, Call Center, BPO, Windows Server, Outsourcing, Sla, Troubleshooting, Business Analysis, Requirements Analysis, IT Service Management, Technical Support, Unix, SDLC, VMware, Disaster Recovery, Networking, Call Centers, Cisco Technologies, VPN, Data Center, Lotus Notes, Customer Engagement, Customer Service, Network Administration, Hardware, TCP/IP, Switches, Servers, OSPF, XP, WAN, Firewalls, EIGRP, DHCP, LAN-WAN, Microsoft Exchange, Windows XP, BGP, System Deployment, Network Troubleshooting
Education
New Jersey Institute of Technology 1990 — 1991
Associate's degree, Electrical and Electronics Engineering
hoboken 1986 — 1989
Associate's degree, Electrical and Electronics Engineering
Convergys May 2006 - Present
Seminole County Government December 2004 - May 2006
YMCA of Central Florida May 2003 - December 2004
Bee Alive 1998 - 2000
Skills
Service Delivery, ITIL, Active Directory, Vendor Management, Call Center, BPO, Windows Server, Outsourcing, Sla, Troubleshooting, Business Analysis, Requirements Analysis, IT Service Management, Technical Support, Unix, SDLC, VMware, Disaster Recovery, Networking, Call Centers, Cisco Technologies, VPN, Data Center, Lotus Notes, Customer Engagement, Customer Service, Network Administration, Hardware, TCP/IP, Switches, Servers, OSPF, XP, WAN, Firewalls, EIGRP, DHCP, LAN-WAN, Microsoft Exchange, Windows XP, BGP, System Deployment, Network Troubleshooting
Education
New Jersey Institute of Technology 1990 — 1991
Associate's degree, Electrical and Electronics Engineering
hoboken 1986 — 1989
Associate's degree, Electrical and Electronics Engineering
Christina Castillo's Convergys Experience April 2008 - January 2011
Job Public Health Professional
Industry Retail
Experience
Lowe's Home Improvement February 2011 - Present
Convergys April 2008 - January 2011
Sitel August 2006 - March 2008
Skills
Organization Skills, Time Management, Leadership, Communication, Teamwork, Training, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Technical Support, Telephone Skills, Data Entry, Invoicing, Social Media, Critical Thinking
Education
New Mexico State University 2015 — 2016
Bachelor's Degree, Public Health, 3.5 GPA
New Mexico State University-Dona Ana 2012 — 2014
Associate's Degree, Public Health, 3.5 GPA
Mayfield High School 1992 — 1996
High School, Air Force JROTC/ROTC, 3.0 GPA
Lowe's Home Improvement February 2011 - Present
Convergys April 2008 - January 2011
Sitel August 2006 - March 2008
Skills
Organization Skills, Time Management, Leadership, Communication, Teamwork, Training, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Technical Support, Telephone Skills, Data Entry, Invoicing, Social Media, Critical Thinking
Education
New Mexico State University 2015 — 2016
Bachelor's Degree, Public Health, 3.5 GPA
New Mexico State University-Dona Ana 2012 — 2014
Associate's Degree, Public Health, 3.5 GPA
Mayfield High School 1992 — 1996
High School, Air Force JROTC/ROTC, 3.0 GPA
Erichrist Lipford Erichrist Lipford's Convergys Experience August 2009 - March 2010
Job Account Executive at AT&T Mobility
Industry Telecommunications
Experience
AT&T May 2015 - Present
AT&T January 2014 - Present
AT&T April 2013 - December 2013
Prime Communications May 2011 - April 2013
Convergys August 2009 - March 2010
Skills
Sales, Wireless, Telecommunications, Mobile Devices, Sales Management, Customer Satisfaction, Sales Operations, Direct Sales, Retail, Team Leadership, Leadership, Solution Selling, Sales Process, Customer Experience, Team Building, Inventory Management, Training, Customer Retention, Account Management, B2B, Store Management, Microsoft Office, Business Development, Management, Sales Presentations, Strategic Planning, Mobile Technology, Visual Merchandising, Cellular Communications, Cold Calling, Customer Service, Quotas
Education
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Business Administration (BBA)
AT&T May 2015 - Present
AT&T January 2014 - Present
AT&T April 2013 - December 2013
Prime Communications May 2011 - April 2013
Convergys August 2009 - March 2010
Skills
Sales, Wireless, Telecommunications, Mobile Devices, Sales Management, Customer Satisfaction, Sales Operations, Direct Sales, Retail, Team Leadership, Leadership, Solution Selling, Sales Process, Customer Experience, Team Building, Inventory Management, Training, Customer Retention, Account Management, B2B, Store Management, Microsoft Office, Business Development, Management, Sales Presentations, Strategic Planning, Mobile Technology, Visual Merchandising, Cellular Communications, Cold Calling, Customer Service, Quotas
Education
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Business Administration (BBA)
Gurjit Sunner Gurjit Sunner's Convergys Experience October 2001 - November 2003
Job Pipe Inspector/ Ultrasonic inspector
Industry Oil & Energy
Experience
Tenaris September 2008 - Present
Triple d bending October 2005 - March 2008
Wireline works November 2003 - October 2005
Convergys October 2001 - November 2003
Skills
Oil/Gas, Petroleum, Gas, Energy, Procurement, SAP, Engineering, Onshore, Inspection, Project Planning, Project Engineering, Supply Chain Management, Drilling, Supply Chain, Pipelines, Logistics, Offshore Drilling, Upstream, Oilfield, Project Management, Computer Hardware, Computer Repair, Computer Maintenance, Computer Network..., Data Wiring
Education
Northern Alberta Institute of Technology 2001 — 2001
D.A. Aria Doaba 1990 — 1996
completed high school
Tenaris September 2008 - Present
Triple d bending October 2005 - March 2008
Wireline works November 2003 - October 2005
Convergys October 2001 - November 2003
Skills
Oil/Gas, Petroleum, Gas, Energy, Procurement, SAP, Engineering, Onshore, Inspection, Project Planning, Project Engineering, Supply Chain Management, Drilling, Supply Chain, Pipelines, Logistics, Offshore Drilling, Upstream, Oilfield, Project Management, Computer Hardware, Computer Repair, Computer Maintenance, Computer Network..., Data Wiring
Education
Northern Alberta Institute of Technology 2001 — 2001
D.A. Aria Doaba 1990 — 1996
completed high school
Michael Terry Carmichael II Michael Terry Carmichael II's Convergys Experience March 2014 - August 2014
Job Data Entry Specialist at Optum
Industry Telecommunications
Experience
Optum September 2014 - Present
Convergy's March 2014 - August 2014
Family Dollar February 2005 - November 2013
Skills
Windows 8.1, MS Office,..., Training, Leadership, Management, Customer Service, Call Centers, Inventory Management, CRM, Customer Retention, Retail, Sales
Education
North Carolina Agricultural and Technical State University 1995 — 2001
Bachelor's Degree, Elementary Education and Teaching
Optum September 2014 - Present
Convergy's March 2014 - August 2014
Family Dollar February 2005 - November 2013
Skills
Windows 8.1, MS Office,..., Training, Leadership, Management, Customer Service, Call Centers, Inventory Management, CRM, Customer Retention, Retail, Sales
Education
North Carolina Agricultural and Technical State University 1995 — 2001
Bachelor's Degree, Elementary Education and Teaching
Brianna Lindsey's Convergys Experience October 2012 - August 2013
Job Carrier Payables at XPO Logistics, Inc.
Industry Accounting
Experience
XPO Logistics, Inc. January 2015 - Present
Elevation Church April 2014 - July 2015
Connextions October 2014 - December 2014
Convergys October 2012 - August 2013
Victoria's Secret October 2011 - September 2012
Abercrombie & Fitch November 2011 - August 2012
North Carolina A&T State University September 2010 - April 2011
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, PowerPoint, Customer Engagement, Customer Oriented, Microsoft Excel, Retail Sales, InDesign, Customer Support, Microsoft Word, Marketing, Retail, Communication, Public Speaking, Microsoft Office, Fashion, Photoshop, Outlook, Research, Sales Presentations, Client Relations Skills, Dreamweaver, Customer Insight, Social Networking
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Business Administration and Management, General
North Carolina Agricultural and Technical State University 2010 — 2011
XPO Logistics, Inc. January 2015 - Present
Elevation Church April 2014 - July 2015
Connextions October 2014 - December 2014
Convergys October 2012 - August 2013
Victoria's Secret October 2011 - September 2012
Abercrombie & Fitch November 2011 - August 2012
North Carolina A&T State University September 2010 - April 2011
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, PowerPoint, Customer Engagement, Customer Oriented, Microsoft Excel, Retail Sales, InDesign, Customer Support, Microsoft Word, Marketing, Retail, Communication, Public Speaking, Microsoft Office, Fashion, Photoshop, Outlook, Research, Sales Presentations, Client Relations Skills, Dreamweaver, Customer Insight, Social Networking
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Business Administration and Management, General
North Carolina Agricultural and Technical State University 2010 — 2011
adelina sinohui's Convergys Experience November 2006 - December 2007
Job Accountant, Screen Actors Guild Union Actor, Production Assistant for Film/TV
Industry Motion Pictures and Film
Experience
adelina sinohui 2001 - Present
Convergys November 2006 - December 2007
Reynolds Logistics Inc. September 2005 - April 2006
Skills
Internal Controls, Management, Leadership, Microsoft Excel, Video, Advertising, Broadcast, Final Cut Pro, Microsoft Office, New Media, Commercials, Feature Films, Photography, Video Editing, Strategic Planning, Short Films, Screenwriting, Post Production, Video Production, Photoshop
Education
Pima Community College AZTECS. 1999 — 2001
AssociateS of APPLIED SCIENCE IN ACCOUNTING, COST ACCOUNTING & COLLECTIONS
New York University 1995 — 1996
REAL ESTATE LICENSE NEW YORK COMMERCIAL SALES, REAL ESTATE LICENSE STATE OF NEW YORK
adelina sinohui 2001 - Present
Convergys November 2006 - December 2007
Reynolds Logistics Inc. September 2005 - April 2006
Skills
Internal Controls, Management, Leadership, Microsoft Excel, Video, Advertising, Broadcast, Final Cut Pro, Microsoft Office, New Media, Commercials, Feature Films, Photography, Video Editing, Strategic Planning, Short Films, Screenwriting, Post Production, Video Production, Photoshop
Education
Pima Community College AZTECS. 1999 — 2001
AssociateS of APPLIED SCIENCE IN ACCOUNTING, COST ACCOUNTING & COLLECTIONS
New York University 1995 — 1996
REAL ESTATE LICENSE NEW YORK COMMERCIAL SALES, REAL ESTATE LICENSE STATE OF NEW YORK
Jamie Fenske Jamie Fenske's Convergys Experience February 2010 - June 2010
Job Business Office Support Professional
Industry Executive Office
Experience
Wisconsin Timber Rattlers May 2015 - Present
Applebee's November 2013 - April 2015
Tom's Drive In October 2010 - November 2013
Convergys February 2010 - June 2010
Bottom End Bar June 2008 - June 2009
West Business Services February 2002 - June 2006
Cadre/WOW Logistics August 2001 - February 2002
Stevens Point Journal Media March 2000 - June 2000
Add Inc February 1999 - February 2000
Skills
Customer Service, Administrative..., Receptionist Duties, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Internet Research, Office Equipment..., Communication, Organization Skills, Training, Supervisory Skills, Time Management
Education
University of Wisconsin-Fox Valley 2007 — 2008
Communication, General
North Greenville University 1995 — 1997
Music
Wisconsin Timber Rattlers May 2015 - Present
Applebee's November 2013 - April 2015
Tom's Drive In October 2010 - November 2013
Convergys February 2010 - June 2010
Bottom End Bar June 2008 - June 2009
West Business Services February 2002 - June 2006
Cadre/WOW Logistics August 2001 - February 2002
Stevens Point Journal Media March 2000 - June 2000
Add Inc February 1999 - February 2000
Skills
Customer Service, Administrative..., Receptionist Duties, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Internet Research, Office Equipment..., Communication, Organization Skills, Training, Supervisory Skills, Time Management
Education
University of Wisconsin-Fox Valley 2007 — 2008
Communication, General
North Greenville University 1995 — 1997
Music
Latorrin Robinson Latorrin Robinson's Convergys Experience December 2008 - February 2010
Job Auto Sales Professional
Industry Automotive
Experience
Carolina Volkswagen November 2014 - Present
Parks Chevrolette August 2014 - November 2014
ACN November 2013 - July 2014
Wells Fargo February 2010 - October 2013
Convergys December 2008 - February 2010
Skills
Microsoft Office, Research, Microsoft Word, Microsoft Excel, Management
Education
North Greenville University 2000 — 2002
Associate's degree, Marketing
Carolina Volkswagen November 2014 - Present
Parks Chevrolette August 2014 - November 2014
ACN November 2013 - July 2014
Wells Fargo February 2010 - October 2013
Convergys December 2008 - February 2010
Skills
Microsoft Office, Research, Microsoft Word, Microsoft Excel, Management
Education
North Greenville University 2000 — 2002
Associate's degree, Marketing
Nicole Lenox-Riggs's Convergys Experience 2015 - Present
Job Sales Operations Manager at Convergys
Industry Banking
Experience
Convergys 2015 - Present
Convergys February 2012 - June 2015
Bank of America September 2010 - July 2011
Bank of America January 2008 - October 2010
Skills
Relationship Management, Call Centers, Banking, Loans, Risk Management, Mortgage Lending, Vendor Management, Retail Banking, Management, Business Analysis, Credit Analysis, Finance, Process Improvement
Education
Newman University 2008 — 2008
Six Sigma, Green Belt
Wichita State University 1998 — 2005
Bachelor, Psychology, Sociology, Education
Convergys 2015 - Present
Convergys February 2012 - June 2015
Bank of America September 2010 - July 2011
Bank of America January 2008 - October 2010
Skills
Relationship Management, Call Centers, Banking, Loans, Risk Management, Mortgage Lending, Vendor Management, Retail Banking, Management, Business Analysis, Credit Analysis, Finance, Process Improvement
Education
Newman University 2008 — 2008
Six Sigma, Green Belt
Wichita State University 1998 — 2005
Bachelor, Psychology, Sociology, Education
Mae Flutch Mae Flutch's Convergys Experience August 2007 - August 2009
Job U.S. Department of Agriculture
Industry Government Relations
Experience
Pomeroy April 2013 - Present
U.S. Department of Agriculture October 2012 - Present
Pomeroy IT January 2011 - April 2013
Convergys August 2007 - August 2009
Lazboy Furniture Galleries May 2006 - April 2007
Thomasville Home Furnishings December 2005 - May 2006
Western & Southern Financial Group April 2004 - September 2005
Rothman Furniture Store January 2001 - April 2002
JC Penney November 1999 - January 2001
Bank of America August 1990 - October 1999
Skills
Sales, Space-planning, Interior Design, Core Banking, Customer Service, Team Building, Project Management, Team Leadership, Training, Process Scheduler, Outlook, Retail, Leadership, Microsoft Office, Troubleshooting
Education
National-Louis University 2001 — 2003
Bachelor of Science, Business Management
Patricia Stevens College 1999 — 2000
AAS, Interior Design
Sumner
Sumner
Sumner
Pomeroy April 2013 - Present
U.S. Department of Agriculture October 2012 - Present
Pomeroy IT January 2011 - April 2013
Convergys August 2007 - August 2009
Lazboy Furniture Galleries May 2006 - April 2007
Thomasville Home Furnishings December 2005 - May 2006
Western & Southern Financial Group April 2004 - September 2005
Rothman Furniture Store January 2001 - April 2002
JC Penney November 1999 - January 2001
Bank of America August 1990 - October 1999
Skills
Sales, Space-planning, Interior Design, Core Banking, Customer Service, Team Building, Project Management, Team Leadership, Training, Process Scheduler, Outlook, Retail, Leadership, Microsoft Office, Troubleshooting
Education
National-Louis University 2001 — 2003
Bachelor of Science, Business Management
Patricia Stevens College 1999 — 2000
AAS, Interior Design
Sumner
Sumner
Sumner
Jonathan Stutson Jonathan Stutson's Convergys Experience June 2013 - December 2013
Job QA Specialist at Towers Watson's OneExchange
Industry Computer Software
Experience
Towers Watson's OneExchange August 2014 - Present
V2 Street Team May 2012 - January 2015
Towers Watson's OneExchange April 2014 - August 2014
Convergys June 2013 - December 2013
Holy Family Catholic Church September 2006 - February 2010
Skills
Information Modeling, Microsoft Office, Accounting, Computer Repair, Problem Solving, Java, Learning Quickly, Troubleshooting, SQL, Packet Tracer, Windows, Photoshop, HTML
Education
Neumont University 2010 — 2014
Bachelor of Science in Technology Managment
Towers Watson's OneExchange August 2014 - Present
V2 Street Team May 2012 - January 2015
Towers Watson's OneExchange April 2014 - August 2014
Convergys June 2013 - December 2013
Holy Family Catholic Church September 2006 - February 2010
Skills
Information Modeling, Microsoft Office, Accounting, Computer Repair, Problem Solving, Java, Learning Quickly, Troubleshooting, SQL, Packet Tracer, Windows, Photoshop, HTML
Education
Neumont University 2010 — 2014
Bachelor of Science in Technology Managment
Jordan Kesler's Convergys Experience July 2012 - September 2012
Job Assembly Technician at Lake Region Medical
Industry Information Technology and Services
Experience
Lake Region Medical April 2015 - Present
Comcast Cable December 2013 - April 2015
T-Mobile November 2012 - March 2013
Convergys July 2012 - September 2012
Skills
Call Centers, Technical Support, Troubleshooting, Networking, Help Desk Support, Printers, Computers, Customer Service, Electronics, Telcoms, Computer Hardware, Team Leadership, Wireless, Telephone Skills, Customer Retention, Computer Repair, Software Installation, Data Entry, Hardware, Windows, Cashiering, Software, Microsoft Office, Direct Sales, Windows 7, Operating Systems, Customer Support, Customer Experience, Telecommunications, HTML, PowerPoint, Outlook, Microsoft Word, Microsoft Excel, Customer Satisfaction, Training, Time Management, Teamwork, Problem Solving, Access, Inventory Management, Photoshop, Social Media, Sales, Research, Analysis
Education
Northeast Alabama Community College 2009 — 2013
Associate of Science (AS), Computer Science, Sophomore
Dade County High School 2005 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates
Lake Region Medical April 2015 - Present
Comcast Cable December 2013 - April 2015
T-Mobile November 2012 - March 2013
Convergys July 2012 - September 2012
Skills
Call Centers, Technical Support, Troubleshooting, Networking, Help Desk Support, Printers, Computers, Customer Service, Electronics, Telcoms, Computer Hardware, Team Leadership, Wireless, Telephone Skills, Customer Retention, Computer Repair, Software Installation, Data Entry, Hardware, Windows, Cashiering, Software, Microsoft Office, Direct Sales, Windows 7, Operating Systems, Customer Support, Customer Experience, Telecommunications, HTML, PowerPoint, Outlook, Microsoft Word, Microsoft Excel, Customer Satisfaction, Training, Time Management, Teamwork, Problem Solving, Access, Inventory Management, Photoshop, Social Media, Sales, Research, Analysis
Education
Northeast Alabama Community College 2009 — 2013
Associate of Science (AS), Computer Science, Sophomore
Dade County High School 2005 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates
Andrea De Los Santos's Convergys Experience August 2009 - December 2012
Job IT Analyst at McLane Company, Inc.
Industry Information Technology and Services
Experience
McLane Company, Inc. January 2013 - Present
Convergys August 2009 - December 2012
Dona Ana Community College August 2007 - May 2010
New Mexico State University August 2006 - May 2009
Skills
Computer Network..., Computer Hardware, Computer Repair, Computer Maintenance, Troubleshooting, Technical Support, Microsoft Office, Teaching, Distance Learning, Management, Networking, Operating Systems, Software Installation, Active Directory, Training, Access, Help Desk Support, Hardware, System Administration
Education
New Mexico State University 2006 — 2008
Master's Degree, Elementary Education and Teaching
New Mexico State University 2000 — 2006
Bachelor of Business Administration (BBA), Business Computer Information
New Mexico State University 2000 — 2006
Bachelor of Business Administration (BBA), Leadership Management
McLane Company, Inc. January 2013 - Present
Convergys August 2009 - December 2012
Dona Ana Community College August 2007 - May 2010
New Mexico State University August 2006 - May 2009
Skills
Computer Network..., Computer Hardware, Computer Repair, Computer Maintenance, Troubleshooting, Technical Support, Microsoft Office, Teaching, Distance Learning, Management, Networking, Operating Systems, Software Installation, Active Directory, Training, Access, Help Desk Support, Hardware, System Administration
Education
New Mexico State University 2006 — 2008
Master's Degree, Elementary Education and Teaching
New Mexico State University 2000 — 2006
Bachelor of Business Administration (BBA), Business Computer Information
New Mexico State University 2000 — 2006
Bachelor of Business Administration (BBA), Leadership Management
Syreetta Taybron Syreetta Taybron's Convergys Experience April 2005 - May 2006
Job Teaching Fellow at Georgia Teaching Fellows Program
Industry International Affairs
Experience
Cintas July 2006 - December 2009
Convergys April 2005 - May 2006
Skills
Account Management, B2B services, Customer Retention, Negotiation, Sales Process, Inventory Management, Microsoft Office, PowerPoint, Excel, Legal Research, Fundraising, Customer Service, Sales, Microsoft Excel, New Business Development, Leadership, Training
Education
North Carolina Central University 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Government, 3.4 Magna Cum Laude
North Carolina Central University
Bachelor of Arts, Political Science
University of North Carolina at Charlotte
Cintas July 2006 - December 2009
Convergys April 2005 - May 2006
Skills
Account Management, B2B services, Customer Retention, Negotiation, Sales Process, Inventory Management, Microsoft Office, PowerPoint, Excel, Legal Research, Fundraising, Customer Service, Sales, Microsoft Excel, New Business Development, Leadership, Training
Education
North Carolina Central University 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Government, 3.4 Magna Cum Laude
North Carolina Central University
Bachelor of Arts, Political Science
University of North Carolina at Charlotte
Roberta Talkington Roberta Talkington's Convergys Experience August 2008 - April 2009
Job School Bus Driver at Post Falls School District 273
Industry Health, Wellness and Fitness
Experience
Post Falls School District 273 January 2013 - Present
Uhaul Moving and Storage July 2012 - Present
Inland Northwest Blood Center June 2009 - April 2012
Inland Northwest Blood Center 2009 - 2012
Convergys August 2008 - April 2009
Pullman Bio Medics February 2007 - July 2008
Dr. Gary Bills DDS December 2003 - September 2006
Post Falls School Dist 273 January 2004 - December 2005
SL Start and Assoc July 1999 - October 2003
Skills
Customer Service, Phlebotomy, Class B CDL, Forklift Operator, Receptionist Duties, Dental Assisting, Home Care
Education
Horizon Medical Center 2002 — 2003
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
North Idaho College 1996 — 1996
GED, General Studies
Post Falls School District 273 January 2013 - Present
Uhaul Moving and Storage July 2012 - Present
Inland Northwest Blood Center June 2009 - April 2012
Inland Northwest Blood Center 2009 - 2012
Convergys August 2008 - April 2009
Pullman Bio Medics February 2007 - July 2008
Dr. Gary Bills DDS December 2003 - September 2006
Post Falls School Dist 273 January 2004 - December 2005
SL Start and Assoc July 1999 - October 2003
Skills
Customer Service, Phlebotomy, Class B CDL, Forklift Operator, Receptionist Duties, Dental Assisting, Home Care
Education
Horizon Medical Center 2002 — 2003
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
North Idaho College 1996 — 1996
GED, General Studies
LaToya James LaToya James's Convergys Experience January 2011 - February 2013
Job Marketing and Sales Professional
Industry Marketing and Advertising
Experience
Lincare Holdings, Inc October 2013 - June 2014
Convergys January 2011 - February 2013
American Red Cross March 2011 - September 2012
Kaplan November 2008 - January 2010
Coca Cola Enterprises February 2007 - June 2008
Skills
Marketing Strategy, Customer Service, Training, Social Media, Event Planning, Management, Leadership, Sales Operations, Public Speaking, Strategic Planning, Program Management, Social Networking, Analysis, Marketing, Cross-functional Team..., Social Media Marketing, Microsoft Office
Education
Norfolk State University 2004 — 2008
Bachelor’s Degree, Business Marketing, Graduated Cum Laude
Lincare Holdings, Inc October 2013 - June 2014
Convergys January 2011 - February 2013
American Red Cross March 2011 - September 2012
Kaplan November 2008 - January 2010
Coca Cola Enterprises February 2007 - June 2008
Skills
Marketing Strategy, Customer Service, Training, Social Media, Event Planning, Management, Leadership, Sales Operations, Public Speaking, Strategic Planning, Program Management, Social Networking, Analysis, Marketing, Cross-functional Team..., Social Media Marketing, Microsoft Office
Education
Norfolk State University 2004 — 2008
Bachelor’s Degree, Business Marketing, Graduated Cum Laude
Zachary Ash Zachary Ash's Convergys Experience January 2012 - October 2014
Job AppleCare Advisor at Apple Inc.
Industry Consumer Electronics
Experience
Apple Inc. November 2014 - Present
Convergys January 2012 - October 2014
Skills
Customer Service, Management, Leadership, Customer Satisfaction, Call Centers, Retail, Program Management, Vendor Management, CRM, Strategic Planning
Education
Northeast Wisconsin Technical College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Apple Inc. November 2014 - Present
Convergys January 2012 - October 2014
Skills
Customer Service, Management, Leadership, Customer Satisfaction, Call Centers, Retail, Program Management, Vendor Management, CRM, Strategic Planning
Education
Northeast Wisconsin Technical College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Selvam Kandasamy Selvam Kandasamy's Convergys Experience June 2006 - December 2006
Job Working on various PeopleSoft Project Implementations and Upgrades
Industry Information Technology and Services
Experience
SpireTech LLC January 2002 - Present
Nationwide Insurance 2014 - 2014
Harvard University May 2012 - September 2012
Honda of America Mfg., Inc. March 2011 - April 2012
State of Ohio November 2010 - February 2011
City and County of Denver May 2010 - October 2010
Milacron November 2008 - April 2009
EDS November 2006 - May 2008
Convergys June 2006 - December 2006
Accenture January 2006 - September 2006
Skills
CRM, Supply Chain, Manufacturing, Payroll, Finance, Personnel Management, Transportation, Supplier Development, ERP, PeopleSoft, SQR, PeopleCode, Oracle 9i, Requirements Analysis, PeopleTools, Oracle, Production Support, SDLC
Education
National Institute of Technology Tiruchirappalli 1988 — 1992
B.E, Computer Science and Engineering
SpireTech LLC January 2002 - Present
Nationwide Insurance 2014 - 2014
Harvard University May 2012 - September 2012
Honda of America Mfg., Inc. March 2011 - April 2012
State of Ohio November 2010 - February 2011
City and County of Denver May 2010 - October 2010
Milacron November 2008 - April 2009
EDS November 2006 - May 2008
Convergys June 2006 - December 2006
Accenture January 2006 - September 2006
Skills
CRM, Supply Chain, Manufacturing, Payroll, Finance, Personnel Management, Transportation, Supplier Development, ERP, PeopleSoft, SQR, PeopleCode, Oracle 9i, Requirements Analysis, PeopleTools, Oracle, Production Support, SDLC
Education
National Institute of Technology Tiruchirappalli 1988 — 1992
B.E, Computer Science and Engineering
Israel Santillan Israel Santillan's Convergys Experience December 2010 - August 2011
Job Full Time student aiming to graduate this May of 2015, part time CAD Technician at Ideals Inc in Las Cruces, New Mexiico
Industry Consumer Services
Experience
Sitel August 2012 - September 2014
Sitel August 2011 - September 2012
Convergys December 2010 - August 2011
Skills
AutoCAD Civil 3D, Microsoft Excel, Microsoft Office, Customer Service, Quality Assurance, Technical Support, Computer Proficiency, Microsoft Word, AutoCAD, Troubleshooting, Customer Support, CAD, Windows
Education
New Mexico State University-Dona Ana 2013 — 2015
Associate's Degree, Civil Drafting and Civil Engineering CAD/CADD
New Mexico State University-Dona Ana
Sitel August 2012 - September 2014
Sitel August 2011 - September 2012
Convergys December 2010 - August 2011
Skills
AutoCAD Civil 3D, Microsoft Excel, Microsoft Office, Customer Service, Quality Assurance, Technical Support, Computer Proficiency, Microsoft Word, AutoCAD, Troubleshooting, Customer Support, CAD, Windows
Education
New Mexico State University-Dona Ana 2013 — 2015
Associate's Degree, Civil Drafting and Civil Engineering CAD/CADD
New Mexico State University-Dona Ana
Heather St-Amand Heather St-Amand's Convergys Experience 2003 - 2003
Job Medical Billing Account Manager at Asus Medical Corp.
Industry Accounting
Experience
Asus Medical Corp. September 2014 - Present
EmbroidMe Ottawa November 2013 - May 2014
PromoGrow July 2012 - September 2013
Peacock Office Solutions June 2010 - December 2012
Davis & Henderson Ltd. 2006 - 2011
Office Team 2006 - 2006
Moyer Diebel Ltd. 2005 - 2006
Kelly Services Canada 2004 - 2006
J&J Manufacturing 2003 - 2004
Convergys 2003 - 2003
Skills
Customer Service, Time Management, Marketing Strategy, Sales, Social Media, Microsoft Office, PowerPoint, Research, Outlook, Marketing, Event Planning, Microsoft Excel, Business Planning, Strategy
Education
REVA University 2012 — 2012
Certification, Real Estate Support Specialist, With Honours
Niagara College 2001 — 2003
Office Administration
Asus Medical Corp. September 2014 - Present
EmbroidMe Ottawa November 2013 - May 2014
PromoGrow July 2012 - September 2013
Peacock Office Solutions June 2010 - December 2012
Davis & Henderson Ltd. 2006 - 2011
Office Team 2006 - 2006
Moyer Diebel Ltd. 2005 - 2006
Kelly Services Canada 2004 - 2006
J&J Manufacturing 2003 - 2004
Convergys 2003 - 2003
Skills
Customer Service, Time Management, Marketing Strategy, Sales, Social Media, Microsoft Office, PowerPoint, Research, Outlook, Marketing, Event Planning, Microsoft Excel, Business Planning, Strategy
Education
REVA University 2012 — 2012
Certification, Real Estate Support Specialist, With Honours
Niagara College 2001 — 2003
Office Administration
Shayne van Zeyl Shayne van Zeyl's Convergys Experience September 2005 - June 2006
Job Apprentice 1 at IBEW Local 180
Industry Information Technology and Services
Experience
IBEW Local 180 September 2014 - Present
The Home Depot February 2014 - November 2014
ChemSW June 2012 - August 2013
Copart July 2008 - October 2010
Copart June 2006 - July 2008
Convergys September 2005 - June 2006
COSTCO September 2003 - August 2005
US Forest Service September 2001 - January 2003
Raley's September 1987 - October 1999
Skills
Software Development, Quality Assurance, Test Cases, Bug Tracking, Black Box Testing, Testing, Databases, SDLC, SQL, Integration, Software Documentation, Program Management, Cross-functional Team..., Management, Visio, ERP, Process Improvement, Vendor Management, Agile Methodologies, Web Applications, Agile Project Management, Business Analysis, Business Process, Disaster Recovery, Enterprise Architecture, IT Management, Java, Leadership, MS Project, Requirements Analysis, Requirements Gathering, Project Management, Product Management, Programming
Education
National University 2003 — 2005
BA, Business Administration
HEALD 2000 — 2001
Associates of Arts and Science, Computer Technology
Yosemite High School 1982 — 1986
IBEW Local 180 September 2014 - Present
The Home Depot February 2014 - November 2014
ChemSW June 2012 - August 2013
Copart July 2008 - October 2010
Copart June 2006 - July 2008
Convergys September 2005 - June 2006
COSTCO September 2003 - August 2005
US Forest Service September 2001 - January 2003
Raley's September 1987 - October 1999
Skills
Software Development, Quality Assurance, Test Cases, Bug Tracking, Black Box Testing, Testing, Databases, SDLC, SQL, Integration, Software Documentation, Program Management, Cross-functional Team..., Management, Visio, ERP, Process Improvement, Vendor Management, Agile Methodologies, Web Applications, Agile Project Management, Business Analysis, Business Process, Disaster Recovery, Enterprise Architecture, IT Management, Java, Leadership, MS Project, Requirements Analysis, Requirements Gathering, Project Management, Product Management, Programming
Education
National University 2003 — 2005
BA, Business Administration
HEALD 2000 — 2001
Associates of Arts and Science, Computer Technology
Yosemite High School 1982 — 1986
Mega Arcot's Convergys Experience August 1997 - June 2006
Job IM Leader Engineering Tools, GE Power & Water
Industry Computer Software
Experience
GE Power & Water February 2015 - Present
GE July 2012 - January 2015
GE Aviation October 2007 - June 2012
consilium1 July 2006 - October 2007
Convergys August 1997 - June 2006
Skills
Six Sigma, Solution Architecture, SDLC, Application Development, Integration, Application Architecture, Process Improvement, Software Development, Project Management, IT Strategy, Project Portfolio..., Enterprise Architecture, Program Management, Vendor Management, PMO, Cross-functional Team...
Education
Xavier University 1999 — 2002
MBA
University of Mississippi 1996 — 1997
MS
National Institute of Technology, Trichy 1991 — 1995
BE
GE Power & Water February 2015 - Present
GE July 2012 - January 2015
GE Aviation October 2007 - June 2012
consilium1 July 2006 - October 2007
Convergys August 1997 - June 2006
Skills
Six Sigma, Solution Architecture, SDLC, Application Development, Integration, Application Architecture, Process Improvement, Software Development, Project Management, IT Strategy, Project Portfolio..., Enterprise Architecture, Program Management, Vendor Management, PMO, Cross-functional Team...
Education
Xavier University 1999 — 2002
MBA
University of Mississippi 1996 — 1997
MS
National Institute of Technology, Trichy 1991 — 1995
BE
Mario Cidrian's Convergys Experience November 2002 - August 2005
Job Operations Officer at Fiduciary Trust Company
Industry Financial Services
Experience
Fiduciary Trust Company January 2006 - Present
Convergys November 2002 - August 2005
Skills
Access, Account Reconciliation, Microsoft Excel, Customer Service, Process Improvement, PowerPoint, Accounting, General Ledger, Banking, Excel, Payments, Word, Accounts Payable, Accounts Receivable, Microsoft Office, Administration, Customer Relations, Supervisory Skills, Problem Solving, Billing, Product Management, Team Management, Employee Relations, Exceptional People..., Bloomberg, Cross-cultural, International Relations, Office Management, Market Research, Training, Management, Leadership, Investments, Finance
Education
Northeastern University 2010 — 2013
MBA (Fall 2013), Finance, International Business
The Ohio State University 1991 — 1997
BA, Liberal Arts/Humanities
Universidad Autónoma de Madrid 1995 — 1996
Spanish Language and Literature
Fiduciary Trust Company January 2006 - Present
Convergys November 2002 - August 2005
Skills
Access, Account Reconciliation, Microsoft Excel, Customer Service, Process Improvement, PowerPoint, Accounting, General Ledger, Banking, Excel, Payments, Word, Accounts Payable, Accounts Receivable, Microsoft Office, Administration, Customer Relations, Supervisory Skills, Problem Solving, Billing, Product Management, Team Management, Employee Relations, Exceptional People..., Bloomberg, Cross-cultural, International Relations, Office Management, Market Research, Training, Management, Leadership, Investments, Finance
Education
Northeastern University 2010 — 2013
MBA (Fall 2013), Finance, International Business
The Ohio State University 1991 — 1997
BA, Liberal Arts/Humanities
Universidad Autónoma de Madrid 1995 — 1996
Spanish Language and Literature
Jan Andersen, PMP's Convergys Experience 1996 - 2007
Job Volunteer at Illinois WorkNet
Industry Nonprofit Organization Management
Experience
Illinois WorkNet November 2009 - Present
Allstate Insurance 2007 - 2009
Convergys 1996 - 2007
Life Fitness 1994 - 1996
Unocal 1974 - 1994
Education
Northeastern Illinois University
BS, Computer Science
Illinois WorkNet November 2009 - Present
Allstate Insurance 2007 - 2009
Convergys 1996 - 2007
Life Fitness 1994 - 1996
Unocal 1974 - 1994
Education
Northeastern Illinois University
BS, Computer Science
Nishanth Vepachedu's Convergys Experience June 2009 - Present
Job Sr Systems Analyst
Industry Information Technology and Services
Experience
Convergys June 2009 - Present
Univ of Cincinnati September 2006 - May 2009
Tata Consultancy Services 2002 - 2006
Skills
Unix, Java, Oracle, PL/SQL, Unix Shell Scripting, Software Project..., SDLC, Perl, SQL, Agile Methodologies, Web Services, XML, Java Enterprise Edition, C, Requirements Analysis, Shell Scripting
Education
University of Cincinnati 2006 — 2008
National Institute of Technology Warangal 1998 — 2002
Convergys June 2009 - Present
Univ of Cincinnati September 2006 - May 2009
Tata Consultancy Services 2002 - 2006
Skills
Unix, Java, Oracle, PL/SQL, Unix Shell Scripting, Software Project..., SDLC, Perl, SQL, Agile Methodologies, Web Services, XML, Java Enterprise Edition, C, Requirements Analysis, Shell Scripting
Education
University of Cincinnati 2006 — 2008
National Institute of Technology Warangal 1998 — 2002
Erica Luntz's Convergys Experience 2007 - 2007
Job Client Support Manager at WTE Solutions
Industry Internet
Experience
Total LIfe Changes, LLC March 2015 - Present
WTE Solutions Inc March 2007 - Present
Convergys 2007 - 2007
ACS 2006 - 2007
Sinclair Institute 2000 - 2005
Sinclair Intimacy Institute 2000 - 2005
Skills
Customer Service..., Workforce Management, Call Center Development, Inbound Marketing, E-commerce SEO, Customer Retention, Salesforce.com, Sales, Lead Generation, Customer Service, Sla, Call Centers, Up-selling, CRM, Escalation, SEO, Customer Support, Email Marketing, Microsoft SQL Server, Customer Service..., Service Level Agreements
Education
North Carolina Central University 1998 — 2000
Bachelor of Science, Criminal Justice/Police Science
Total LIfe Changes, LLC March 2015 - Present
WTE Solutions Inc March 2007 - Present
Convergys 2007 - 2007
ACS 2006 - 2007
Sinclair Institute 2000 - 2005
Sinclair Intimacy Institute 2000 - 2005
Skills
Customer Service..., Workforce Management, Call Center Development, Inbound Marketing, E-commerce SEO, Customer Retention, Salesforce.com, Sales, Lead Generation, Customer Service, Sla, Call Centers, Up-selling, CRM, Escalation, SEO, Customer Support, Email Marketing, Microsoft SQL Server, Customer Service..., Service Level Agreements
Education
North Carolina Central University 1998 — 2000
Bachelor of Science, Criminal Justice/Police Science
Jatinder Machiana's Convergys Experience July 2006 - Present
Job Sr. Associate, Human Resources at Convergys
Industry Human Resources
Experience
Convergys July 2006 - Present
Convergys February 2006 - July 2006
Education
Northern Alberta Institute of Technology 2003 — 2006
Convergys July 2006 - Present
Convergys February 2006 - July 2006
Education
Northern Alberta Institute of Technology 2003 — 2006
Veena Raghavan's Convergys Experience 2002 - 2006
Job Senior Lead Analyst at Citigroup
Industry Banking
Experience
Citigroup 2007 - Present
Convergys 2002 - 2006
TCS 1996 - 1998
Skills
Business Analysis, Global Delivery, SDLC, Unix, Software Project...
Education
The Ohio State University 2000 — 2002
MS, Electrical Engineering
National Institute of Technology Calicut 1992 — 1996
B.Tech, Electrical Engineering
Citigroup 2007 - Present
Convergys 2002 - 2006
TCS 1996 - 1998
Skills
Business Analysis, Global Delivery, SDLC, Unix, Software Project...
Education
The Ohio State University 2000 — 2002
MS, Electrical Engineering
National Institute of Technology Calicut 1992 — 1996
B.Tech, Electrical Engineering
David (Chris) Tincher's Convergys Experience July 2000 - September 2008
Job Epic Inpatient Orders Analyst at Cincinnati Children's Hospital Medical Center
Industry Information Technology and Services
Experience
Cincinnati Children's Hospital Medical Center March 2011 - Present
Catholic Healthcare Partners May 2010 - March 2011
MedPlus September 2008 - February 2010
Huff Realty 2004 - 2009
Convergys July 2000 - September 2008
AT&T July 1998 - July 2000
AT&T February 1993 - July 1998
Square D Company September 1990 - February 1993
AT&T January 1985 - September 1990
Skills
Disaster Recovery, Software Documentation, Servers, Oracle, Unix, Cisco Technologies, System Administration, Databases, Testing, Troubleshooting, VMware, SQL
Education
National Louis University 1994 — 1995
Bachelor of Arts, Applied Behavorial Science
Cincinnati Children's Hospital Medical Center March 2011 - Present
Catholic Healthcare Partners May 2010 - March 2011
MedPlus September 2008 - February 2010
Huff Realty 2004 - 2009
Convergys July 2000 - September 2008
AT&T July 1998 - July 2000
AT&T February 1993 - July 1998
Square D Company September 1990 - February 1993
AT&T January 1985 - September 1990
Skills
Disaster Recovery, Software Documentation, Servers, Oracle, Unix, Cisco Technologies, System Administration, Databases, Testing, Troubleshooting, VMware, SQL
Education
National Louis University 1994 — 1995
Bachelor of Arts, Applied Behavorial Science
Heather Rickner, CAP's Convergys Experience 1999 - 2002
Job Global mobility specialist
Industry Oil & Energy
Experience
Dresser-Rand Company June 2015 - Present
American Bureau of Shipping December 2014 - Present
Air Liquide August 2014 - October 2014
Jacobs April 2014 - August 2014
BP September 2011 - 2014
BHP Billiton Petroleum August 2009 - September 2011
ARS May 2005 - February 2009
Hines September 2004 - May 2005
Carriage Services August 2002 - January 2004
Convergys 1999 - 2002
Skills
PeopleSoft, Human Resources, Management, Microsoft Office, Leadership, Customer Service, Project Management, Team Building, Recruiting, Administrative..., Microsoft Excel, Administrative..., Onboarding, Interviews, Telecommunications, Business Travel, Expense Reports, Android, Apple, SnagIt, File Management, International Business, Oil & Gas Industry, Oracle, Time Management, Employee Relations, Adobe Creative Suite, JD Edwards, Travel Management, Immigration Issues, Global Mobility, Tax Preparation, Expatriate Tax, Expatriate Management, Global Sourcing, Global Human Resources..., Employee Recognition, Employee Training, Presentation Skills, Problem Solving, Deadline Oriented, High Pressure Situations, Training, Process Improvement, SAP, Petroleum, Sales, Oil & Gas
Education
New Mexico State University 1993 — 1998
New Mexico State University 1993 — 1998
Hospitality and Tourism Management
Dresser-Rand Company June 2015 - Present
American Bureau of Shipping December 2014 - Present
Air Liquide August 2014 - October 2014
Jacobs April 2014 - August 2014
BP September 2011 - 2014
BHP Billiton Petroleum August 2009 - September 2011
ARS May 2005 - February 2009
Hines September 2004 - May 2005
Carriage Services August 2002 - January 2004
Convergys 1999 - 2002
Skills
PeopleSoft, Human Resources, Management, Microsoft Office, Leadership, Customer Service, Project Management, Team Building, Recruiting, Administrative..., Microsoft Excel, Administrative..., Onboarding, Interviews, Telecommunications, Business Travel, Expense Reports, Android, Apple, SnagIt, File Management, International Business, Oil & Gas Industry, Oracle, Time Management, Employee Relations, Adobe Creative Suite, JD Edwards, Travel Management, Immigration Issues, Global Mobility, Tax Preparation, Expatriate Tax, Expatriate Management, Global Sourcing, Global Human Resources..., Employee Recognition, Employee Training, Presentation Skills, Problem Solving, Deadline Oriented, High Pressure Situations, Training, Process Improvement, SAP, Petroleum, Sales, Oil & Gas
Education
New Mexico State University 1993 — 1998
New Mexico State University 1993 — 1998
Hospitality and Tourism Management
Sarah Mushtaq's Convergys Experience February 2003 - October 2004
Job Technical Support Specialist at Dell Canada
Industry Computer Hardware
Experience
Dell Canada October 2004 - Present
Convergys February 2003 - October 2004
Education
Northern Alberta Institute of Technology 2000 — 2002
Computer Engineering Technology Diploma, C++ Programming, SQL Database, Webdesigning, Electronics
Dell Canada October 2004 - Present
Convergys February 2003 - October 2004
Education
Northern Alberta Institute of Technology 2000 — 2002
Computer Engineering Technology Diploma, C++ Programming, SQL Database, Webdesigning, Electronics
Keli Tohara's Convergys Experience July 2001 - October 2013
Job Transactional Coordinator for Solis Homes
Industry Construction
Experience
Solis Homes November 2013 - Present
Self -Employed June 2005 - Present
Convergys July 2001 - October 2013
Yearbook Interactive November 1999 - 2000
Cornerstone Tile 1998 - 1999
Okland Construction 1997 - 1999
Various small construction companies 1996 - 1997
Skills
Call Centers, Team Management, Service Delivery, Vendor Management, Telecommunications, Customer Service, Customer Experience, Microsoft Office, Project Management, HTML, BPO, Customer Satisfaction, Team Leadership, Management, Photoshop, Web Design, Requirements Analysis, Troubleshooting, CSS
Education
New Mexico Highlands University 1993 — 1998
Sociology
Snow College 1993 — 1996
Associate of Science (A.S.)
Solis Homes November 2013 - Present
Self -Employed June 2005 - Present
Convergys July 2001 - October 2013
Yearbook Interactive November 1999 - 2000
Cornerstone Tile 1998 - 1999
Okland Construction 1997 - 1999
Various small construction companies 1996 - 1997
Skills
Call Centers, Team Management, Service Delivery, Vendor Management, Telecommunications, Customer Service, Customer Experience, Microsoft Office, Project Management, HTML, BPO, Customer Satisfaction, Team Leadership, Management, Photoshop, Web Design, Requirements Analysis, Troubleshooting, CSS
Education
New Mexico Highlands University 1993 — 1998
Sociology
Snow College 1993 — 1996
Associate of Science (A.S.)
Sharon Magee's Convergys Experience 1999 - 2006
Job Billing and Software Consultant
Industry Information Technology and Services
Experience
Insight, Suddenlink, TW Cable January 2011 - Present
LS Technology Services, Inc. March 1995 - Present
Midtown F.I.T. November 2005 - December 2010
The Professional Guest June 2001 - March 2009
Convergys 1999 - 2006
Cox Communications 1995 - 1999
NationsBank, N.A. January 1992 - March 1995
Skills
Vendor Management, Integration, Billing Systems, Call Center, Telecommunications, Telephony, Process Improvement, Call Centers, Broadband, Project Management, Program Management, SDLC, Wireless, Requirements Analysis, System Deployment
Education
New England College 1989 — 1991
BA, Marketing
The University of Georgia 1986 — 1988
Insight, Suddenlink, TW Cable January 2011 - Present
LS Technology Services, Inc. March 1995 - Present
Midtown F.I.T. November 2005 - December 2010
The Professional Guest June 2001 - March 2009
Convergys 1999 - 2006
Cox Communications 1995 - 1999
NationsBank, N.A. January 1992 - March 1995
Skills
Vendor Management, Integration, Billing Systems, Call Center, Telecommunications, Telephony, Process Improvement, Call Centers, Broadband, Project Management, Program Management, SDLC, Wireless, Requirements Analysis, System Deployment
Education
New England College 1989 — 1991
BA, Marketing
The University of Georgia 1986 — 1988
Sreenath Madasu's Convergys Experience January 2006 - July 2007
Job Sr. J2EE Developer at Teradata
Industry Information Technology and Services
Experience
Teradata September 2008 - Present
Teradata July 2007 - September 2008
Convergys January 2006 - July 2007
AIG United Guaranty June 2005 - January 2006
BellSouth April 2003 - June 2005
Skills
Ant, Websphere, JDBC, Spring, EJB, JUnit, Hibernate, Java Enterprise Edition, Tomcat, Servlets, JSP, Weblogic, Struts, Agile Methodologies, SOA, Eclipse, Web Services, Oracle, Spring Framework, Software Project..., JMS
Education
Osmania University 1991 — 1993
M.E, Production Engg.
National Institute of Technology Warangal 1987 — 1991
B.Tech, Mechanical Engg.
Teradata September 2008 - Present
Teradata July 2007 - September 2008
Convergys January 2006 - July 2007
AIG United Guaranty June 2005 - January 2006
BellSouth April 2003 - June 2005
Skills
Ant, Websphere, JDBC, Spring, EJB, JUnit, Hibernate, Java Enterprise Edition, Tomcat, Servlets, JSP, Weblogic, Struts, Agile Methodologies, SOA, Eclipse, Web Services, Oracle, Spring Framework, Software Project..., JMS
Education
Osmania University 1991 — 1993
M.E, Production Engg.
National Institute of Technology Warangal 1987 — 1991
B.Tech, Mechanical Engg.
Lily Weber's Convergys Experience 2004 - 2005
Job NA
Industry Outsourcing/Offshoring
Pete Garrison's Convergys Experience 2008 - 2009
Job Senior HCM Developer at Dart Container
Industry Computer Software
Experience
Dart Container July 2013 - Present
Whitaker-Taylor March 2010 - July 2013
Aisling Thady LLC March 2008 - March 2010
Convergys 2008 - 2009
Arinso People Services 2005 - 2007
Kennametal Inc. 2005 - 2007
Skills
SAP HR, SAP R/3, ABAP, SAP, SAP ERP, SAP Implementation, Human Resources, SAP Portal, Personnel Management, ERP, WebDynpro, SAP Netweaver, ESS, IDOC, SD
Education
Newman University 1984 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Dart Container July 2013 - Present
Whitaker-Taylor March 2010 - July 2013
Aisling Thady LLC March 2008 - March 2010
Convergys 2008 - 2009
Arinso People Services 2005 - 2007
Kennametal Inc. 2005 - 2007
Skills
SAP HR, SAP R/3, ABAP, SAP, SAP ERP, SAP Implementation, Human Resources, SAP Portal, Personnel Management, ERP, WebDynpro, SAP Netweaver, ESS, IDOC, SD
Education
Newman University 1984 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Alex Tewksbury's Convergys Experience August 2011 - November 2012
Job Purchasing and Inventory at Voipcomm
Industry Telecommunications
Experience
Voipcomm November 2012 - Present
Convergys August 2011 - November 2012
Computer Switch Design July 2010 - July 2011
TheVoIPComm August 2007 - July 2011
Rsolutions January 2004 - April 2007
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, Hardware, Management, IP Phones, Project Management, Customer Service, Microsoft Office, Team Leadership, Sales Management, Product Management, Strategic Planning, Account Management, New Business Development, Business Strategy, Microsoft Excel, Program Management, IVR
Education
National University 1997 — 2002
Bachelor of Science (BS), Computer Science
loyola
Voipcomm November 2012 - Present
Convergys August 2011 - November 2012
Computer Switch Design July 2010 - July 2011
TheVoIPComm August 2007 - July 2011
Rsolutions January 2004 - April 2007
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, Hardware, Management, IP Phones, Project Management, Customer Service, Microsoft Office, Team Leadership, Sales Management, Product Management, Strategic Planning, Account Management, New Business Development, Business Strategy, Microsoft Excel, Program Management, IVR
Education
National University 1997 — 2002
Bachelor of Science (BS), Computer Science
loyola
jayalakshmi jayasubramaniam's Convergys Experience March 2007 - October 2009
Job Software Engineer at Serco North America
Industry Computer Software
Experience
iWorks Corporation April 2013 - February 2014
Serco - North America August 2011 - April 2013
Freddie Mac September 2010 - August 2011
Convergys March 2007 - October 2009
Cognizant Technology Solutions August 2003 - February 2004
Citicorp Overseas Software Ltd June 1999 - August 2003
Skills
Software Project..., Oracle, Requirements Analysis, PL/SQL, SOA, Unix
Education
National Institute of Technology Tiruchirappalli 1995 — 1999
BE, Electrical and Electronics Eng
Bharathi Vidya Bhavan 1993 — 1995
Computer Group
iWorks Corporation April 2013 - February 2014
Serco - North America August 2011 - April 2013
Freddie Mac September 2010 - August 2011
Convergys March 2007 - October 2009
Cognizant Technology Solutions August 2003 - February 2004
Citicorp Overseas Software Ltd June 1999 - August 2003
Skills
Software Project..., Oracle, Requirements Analysis, PL/SQL, SOA, Unix
Education
National Institute of Technology Tiruchirappalli 1995 — 1999
BE, Electrical and Electronics Eng
Bharathi Vidya Bhavan 1993 — 1995
Computer Group
Weston Jossey's Convergys Experience May 2006 - August 2007
Job Director of Engineering at Tapjoy
Industry Computer Software
Experience
Tapjoy January 2015 - Present
Tapjoy January 2014 - January 2015
Tapjoy July 2012 - January 2014
Viximo Inc. February 2011 - July 2012
Vecna Technologies May 2009 - February 2011
Northeastern University September 2008 - May 2009
Skidmore College September 2004 - May 2008
Convergys May 2006 - August 2007
Skills
jQuery, MySQL, Java, JavaScript, HTML, XML, SQL, CSS, Ruby on Rails, Unix, Hibernate, PostgreSQL, Ruby, AJAX, Web Applications, Eclipse, Software Engineering, Software Development, Hugs, Agile Methodologies, Management, Start-ups
Education
Skidmore College 2004 — 2008
Bachelors, Computer Science
Northeastern University
PhD, Computer Science
Tapjoy January 2015 - Present
Tapjoy January 2014 - January 2015
Tapjoy July 2012 - January 2014
Viximo Inc. February 2011 - July 2012
Vecna Technologies May 2009 - February 2011
Northeastern University September 2008 - May 2009
Skidmore College September 2004 - May 2008
Convergys May 2006 - August 2007
Skills
jQuery, MySQL, Java, JavaScript, HTML, XML, SQL, CSS, Ruby on Rails, Unix, Hibernate, PostgreSQL, Ruby, AJAX, Web Applications, Eclipse, Software Engineering, Software Development, Hugs, Agile Methodologies, Management, Start-ups
Education
Skidmore College 2004 — 2008
Bachelors, Computer Science
Northeastern University
PhD, Computer Science
Bruce Little's Convergys Experience July 2009 - September 2009
Job Medical Imaging Senior Analyst at Kaiser Permanente
Industry Information Services
Experience
Kaiser Permanente April 2014 - Present
Little Professional Services 1999 - Present
Kaiser Permanente January 2011 - April 2014
University of Northern Colorado September 2009 - July 2010
Convergys July 2009 - September 2009
Lender Processing Services, Inc March 2009 - April 2009
TIAA-CREF February 2007 - November 2008
TIAA-CREF July 2003 - February 2007
TIAA-CREF 1999 - 2003
Random House 1990 - 1996
Skills
Access, Documentation, Data Warehousing, VBA, Visual Basic, SQL, Business Analysis, Excel, Compliance, Application Development, Word, Change Management, Process Improvement, Databases, Microsoft Office, Data Analysis, Outlook, Technical Writing, Budgeting, Requirements Analysis, Business Intelligence, Process Engineering, SharePoint, Lotus Notes, Business Objects, Hummingbird, Balanced Scorecard, WebFOCUS, SAS, Microsoft Excel, Software Documentation, Budgets, Project Management, Data Mining, SDLC, Leadership, Visio, Analytics, Management, Strategy, Microsoft Word, Software Development, Analysis
Education
New York University
Masters
Syracuse University
Bachelors
Kaiser Permanente April 2014 - Present
Little Professional Services 1999 - Present
Kaiser Permanente January 2011 - April 2014
University of Northern Colorado September 2009 - July 2010
Convergys July 2009 - September 2009
Lender Processing Services, Inc March 2009 - April 2009
TIAA-CREF February 2007 - November 2008
TIAA-CREF July 2003 - February 2007
TIAA-CREF 1999 - 2003
Random House 1990 - 1996
Skills
Access, Documentation, Data Warehousing, VBA, Visual Basic, SQL, Business Analysis, Excel, Compliance, Application Development, Word, Change Management, Process Improvement, Databases, Microsoft Office, Data Analysis, Outlook, Technical Writing, Budgeting, Requirements Analysis, Business Intelligence, Process Engineering, SharePoint, Lotus Notes, Business Objects, Hummingbird, Balanced Scorecard, WebFOCUS, SAS, Microsoft Excel, Software Documentation, Budgets, Project Management, Data Mining, SDLC, Leadership, Visio, Analytics, Management, Strategy, Microsoft Word, Software Development, Analysis
Education
New York University
Masters
Syracuse University
Bachelors
Muhammad Altaf Majeed's Convergys Experience January 1998 - February 1999
Job Experienced Software Testing Manager
Industry Information Technology and Services
Experience
Dubai Customs August 2007 - August 2010
du August 2006 - August 2007
Canadian Imperial Bank of Commerce (CIBC) November 2002 - August 2006
Bell Canada Enterprise March 2001 - July 2002
Alliance Data Systems February 1999 - March 2001
Convergys January 1998 - February 1999
Allstate Insurance August 1995 - December 1997
ISAC (Illinois Student Commission) March 1995 - August 1995
Skills
Quality Center, Defect Tracking, Test Planning, Test Automation, User Acceptance Testing, Manual Testing, Testing, SDLC, QTP, Regression Testing, Quality Assurance, Test Cases, Test Strategy, LoadRunner, Requirements Gathering
Education
Northeastern Illinois University 1992 — 1997
BS (4.0 GPA), Computer Science
University of Karachi 1992 — 1997
B.Sc, Physics/Math
Alliance Training Network
Certificate, Peformance Testing using LoadRunner
Learning Tree International, Toronto
Certificate, Software Quality Assurance
Dubai Customs August 2007 - August 2010
du August 2006 - August 2007
Canadian Imperial Bank of Commerce (CIBC) November 2002 - August 2006
Bell Canada Enterprise March 2001 - July 2002
Alliance Data Systems February 1999 - March 2001
Convergys January 1998 - February 1999
Allstate Insurance August 1995 - December 1997
ISAC (Illinois Student Commission) March 1995 - August 1995
Skills
Quality Center, Defect Tracking, Test Planning, Test Automation, User Acceptance Testing, Manual Testing, Testing, SDLC, QTP, Regression Testing, Quality Assurance, Test Cases, Test Strategy, LoadRunner, Requirements Gathering
Education
Northeastern Illinois University 1992 — 1997
BS (4.0 GPA), Computer Science
University of Karachi 1992 — 1997
B.Sc, Physics/Math
Alliance Training Network
Certificate, Peformance Testing using LoadRunner
Learning Tree International, Toronto
Certificate, Software Quality Assurance
Dorothy Bailey's Convergys Experience January 2000 - January 2006
Job Retired
Industry Farming
Experience
DBCS September 2012 - Present
Hughes Federal Credit Union 2006 - August 2012
Convergys January 2000 - January 2006
Keane June 1997 - January 2000
Microsoft Corporation 1995 - June 1997
Skills
Crystal Reports, Microsoft SQL Server, Visual Studio, ASP.NET, IIS, Active Directory, SDLC, SQL, Web Applications, Technical Support, HTML, Windows 7, SharePoint, Visio, Troubleshooting, Software Documentation, Dreamweaver, XP, Operating Systems, IT Management, Disaster Recovery, Integration, System Administration
Education
Utah Technical College 1983 — 1984
New Mexico State University 1982 — 1983
University of Arizona 1979 — 1980
DBCS September 2012 - Present
Hughes Federal Credit Union 2006 - August 2012
Convergys January 2000 - January 2006
Keane June 1997 - January 2000
Microsoft Corporation 1995 - June 1997
Skills
Crystal Reports, Microsoft SQL Server, Visual Studio, ASP.NET, IIS, Active Directory, SDLC, SQL, Web Applications, Technical Support, HTML, Windows 7, SharePoint, Visio, Troubleshooting, Software Documentation, Dreamweaver, XP, Operating Systems, IT Management, Disaster Recovery, Integration, System Administration
Education
Utah Technical College 1983 — 1984
New Mexico State University 1982 — 1983
University of Arizona 1979 — 1980
Michael Capizzi's Convergys Experience 1990 - 1999
Job Loyalty Marketing Expert
Industry Marketing and Advertising
Experience
Marketing Strategists LLC 2005 - Present
Frequency Marketing 1999 - 2005
Convergys 1990 - 1999
Burgoyne, Inc. 1972 - 1990
Skills
Retail, Entertainment, Gaming, Healthcare, Marketing Strategy, Financial Markets, Loyalty Marketing, Hospitality, Pharmaceuticals, CRM, Database Marketing, B2B, Partnership Marketing, Customer Acquisition, Strategy, Pharmaceutical Industry, Brand Management, Analytics, Customer Retention, Marketing, Lead Generation, Loyalty Programs, Marketing Management, Direct Marketing, Customer Insight, Brand Loyalty, Management, Segmentation, Multi-channel Marketing, Integrated Marketing, Relationship Marketing, Presentations
Education
New York University 1977 — 1979
Media
University of Cincinnati College of Business 1970 — 1974
BBA, Marketing
Marketing Strategists LLC 2005 - Present
Frequency Marketing 1999 - 2005
Convergys 1990 - 1999
Burgoyne, Inc. 1972 - 1990
Skills
Retail, Entertainment, Gaming, Healthcare, Marketing Strategy, Financial Markets, Loyalty Marketing, Hospitality, Pharmaceuticals, CRM, Database Marketing, B2B, Partnership Marketing, Customer Acquisition, Strategy, Pharmaceutical Industry, Brand Management, Analytics, Customer Retention, Marketing, Lead Generation, Loyalty Programs, Marketing Management, Direct Marketing, Customer Insight, Brand Loyalty, Management, Segmentation, Multi-channel Marketing, Integrated Marketing, Relationship Marketing, Presentations
Education
New York University 1977 — 1979
Media
University of Cincinnati College of Business 1970 — 1974
BBA, Marketing
Abby Kusnitz's Convergys Experience November 2009 - Present
Job Sr. Manager at Convergys
Industry Research
Experience
Convergys November 2009 - Present
Paisley Associates February 2004 - November 2009
Synovate June 1991 - February 2004
Skills
Marketing Research, Market Research
Education
Northeastern University 1986 — 1991
BS, Marketing
Masuk High School
Convergys November 2009 - Present
Paisley Associates February 2004 - November 2009
Synovate June 1991 - February 2004
Skills
Marketing Research, Market Research
Education
Northeastern University 1986 — 1991
BS, Marketing
Masuk High School
Venkat Katragadda's Convergys Experience November 1999 - October 2000
Job Vice President / Business Leader at MasterCard
Industry Financial Services
Experience
MasterCard January 2015 - Present
MasterCard March 2008 - Present
Clearwire November 2006 - February 2008
Enterprise Rent-A-Car November 2000 - October 2006
Convergys November 1999 - October 2000
Skills
J2EE, JSP, XML, Web Services, Spring, Hibernate, Spring Webflow, EJB, Struts
Education
National Institute of Technology Surat
Bachelor's degree, Mechanical Engineering
MasterCard January 2015 - Present
MasterCard March 2008 - Present
Clearwire November 2006 - February 2008
Enterprise Rent-A-Car November 2000 - October 2006
Convergys November 1999 - October 2000
Skills
J2EE, JSP, XML, Web Services, Spring, Hibernate, Spring Webflow, EJB, Struts
Education
National Institute of Technology Surat
Bachelor's degree, Mechanical Engineering
Binu Varghese, PMP's Convergys Experience July 2003 - November 2003
Job Assistant Vice President & Global Solutions Leader (EIM) at GENPACT
Industry Information Technology and Services
Experience
GENPACT April 2015 - Present
Cognizant Technology Solutions March 2011 - March 2015
IBM November 2009 - March 2011
Mahindra Satyam April 2008 - November 2009
Capgemini Consulting December 2007 - April 2008
Tesco HSC May 2006 - December 2007
IBM Global Business Services November 2004 - May 2006
Tech Mahindra December 2003 - November 2004
Convergys July 2003 - November 2003
Skills
IT Strategy, Leadership, Management, Portfolio Management, Program Management, People Management, PMP, Pre-sales, Business Intelligence, Software Project..., Project Management, Business Development, Business Analysis, Requirements Analysis, Data Warehousing, SDLC, Retail, Telecommunications, Solution Architecture, Consulting, SQL, CRM, Requirements Gathering
Education
National Institute of Technology Surat 1997 — 2001
Bachelor of Engineering
GENPACT April 2015 - Present
Cognizant Technology Solutions March 2011 - March 2015
IBM November 2009 - March 2011
Mahindra Satyam April 2008 - November 2009
Capgemini Consulting December 2007 - April 2008
Tesco HSC May 2006 - December 2007
IBM Global Business Services November 2004 - May 2006
Tech Mahindra December 2003 - November 2004
Convergys July 2003 - November 2003
Skills
IT Strategy, Leadership, Management, Portfolio Management, Program Management, People Management, PMP, Pre-sales, Business Intelligence, Software Project..., Project Management, Business Development, Business Analysis, Requirements Analysis, Data Warehousing, SDLC, Retail, Telecommunications, Solution Architecture, Consulting, SQL, CRM, Requirements Gathering
Education
National Institute of Technology Surat 1997 — 2001
Bachelor of Engineering
Dave Shellenberger's Convergys Experience April 2001 - March 2003
Job Looking
Industry Information Technology and Services
Experience
CSC October 2012 - June 2014
University of Arizona Financial Services Office IT February 2012 - July 2012
Student Affairs Systems Group November 2009 - August 2011
Pima County Assessor's Office July 2008 - June 2009
Pima County IT Dept January 2005 - July 2008
Pima County Development Services Dept April 2003 - January 2005
Convergys April 2001 - March 2003
University of Arizona College of Law Library January 1997 - June 2000
Roberti, Wittenberg August 1994 - December 1996
Skills
Active Directory, VMware, Windows Server, Servers, System Administration, SharePoint, Novell, CMS, Joomla, Legal Research, Windows Server 2003, XP, Windows, Firewalls, Administration, Windows 7, Network Administration, IIS, Windows Server 2008, Computer Hardware, Desktop Support, Operating Systems, Troubleshooting, Server Management, Virtualization, Hardware, Data Center, Microsoft Exchange, Technical Support, Powershell, Visio, Networking, Windows XP
Education
North Carolina Central University 1994 — 1996
Master, Library Science
North Carolina Central University 1993 — 1996
Juris Doctor
University of South Florida 1987 — 1988
Bachelor of Arts, Mass Communications
CSC October 2012 - June 2014
University of Arizona Financial Services Office IT February 2012 - July 2012
Student Affairs Systems Group November 2009 - August 2011
Pima County Assessor's Office July 2008 - June 2009
Pima County IT Dept January 2005 - July 2008
Pima County Development Services Dept April 2003 - January 2005
Convergys April 2001 - March 2003
University of Arizona College of Law Library January 1997 - June 2000
Roberti, Wittenberg August 1994 - December 1996
Skills
Active Directory, VMware, Windows Server, Servers, System Administration, SharePoint, Novell, CMS, Joomla, Legal Research, Windows Server 2003, XP, Windows, Firewalls, Administration, Windows 7, Network Administration, IIS, Windows Server 2008, Computer Hardware, Desktop Support, Operating Systems, Troubleshooting, Server Management, Virtualization, Hardware, Data Center, Microsoft Exchange, Technical Support, Powershell, Visio, Networking, Windows XP
Education
North Carolina Central University 1994 — 1996
Master, Library Science
North Carolina Central University 1993 — 1996
Juris Doctor
University of South Florida 1987 — 1988
Bachelor of Arts, Mass Communications
Sunil Jagga's Convergys Experience June 2001 - February 2004
Job Sr Software Developer at TD Ameritrade
Industry
Experience
TD Ameritrade November 2010 - Present
iJET International October 2009 - February 2011
CSG Systems November 2007 - December 2009
Union Pacific Railroad June 2005 - November 2007
Capital One April 2004 - June 2005
Convergys June 2001 - February 2004
Education
New Jersey Institute of Technology 2000 — 2001
Masters, Computer Science
NBKRIST
TD Ameritrade November 2010 - Present
iJET International October 2009 - February 2011
CSG Systems November 2007 - December 2009
Union Pacific Railroad June 2005 - November 2007
Capital One April 2004 - June 2005
Convergys June 2001 - February 2004
Education
New Jersey Institute of Technology 2000 — 2001
Masters, Computer Science
NBKRIST
Geno Stone's Convergys Experience November 2001 - August 2002
Job Supervisor Client Services at Catamaran
Industry Pharmaceuticals
Experience
OptumRx October 2014 - Present
Catamaran July 2013 - October 2014
Catamaran July 2012 - July 2013
Catalyst Rx June 2011 - August 2012
Walgreens Health Initiatives February 2008 - February 2012
Walgreens Health Initiatives May 2006 - January 2008
Hewitt Associates July 2003 - May 2006
Maritz Research June 2002 - May 2003
Convergys November 2001 - August 2002
Citibank April 2000 - November 2001
Skills
Data Analysis, Process Improvement, Customer Service, Access, Microsoft Office, Microsoft Excel, Account Management, Business Analysis, PowerPoint, Analysis, Outlook, Microsoft Word, Team Leadership, Software Documentation, Call Center, Employee Benefits, Medicare Part D, Cross-functional Team..., Management, Call Centers, Leadership, Quality Assurance, Team Building, Customer Satisfaction, Human Resources
Education
Northeastern Illinois University 2009 — 2013
Accouting
University of Toledo 1999 — 2003
OptumRx October 2014 - Present
Catamaran July 2013 - October 2014
Catamaran July 2012 - July 2013
Catalyst Rx June 2011 - August 2012
Walgreens Health Initiatives February 2008 - February 2012
Walgreens Health Initiatives May 2006 - January 2008
Hewitt Associates July 2003 - May 2006
Maritz Research June 2002 - May 2003
Convergys November 2001 - August 2002
Citibank April 2000 - November 2001
Skills
Data Analysis, Process Improvement, Customer Service, Access, Microsoft Office, Microsoft Excel, Account Management, Business Analysis, PowerPoint, Analysis, Outlook, Microsoft Word, Team Leadership, Software Documentation, Call Center, Employee Benefits, Medicare Part D, Cross-functional Team..., Management, Call Centers, Leadership, Quality Assurance, Team Building, Customer Satisfaction, Human Resources
Education
Northeastern Illinois University 2009 — 2013
Accouting
University of Toledo 1999 — 2003
Richard Padilla's Convergys Experience
Job Program Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys
Skills
Service Delivery, BPO, Transition Management, Outsourcing, Offshoring, Sla, Workforce Management, Vendor Management, Call Centers, Contact Centers, PMP, Resource Management, Process Excellence, PMO, Team Management, CRM, Customer Experience, Process Improvement, Customer Satisfaction, Customer Service, Leadership, Program Management, Training, SLA
Education
New York University 1974 — 1979
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.8
Convergys
Skills
Service Delivery, BPO, Transition Management, Outsourcing, Offshoring, Sla, Workforce Management, Vendor Management, Call Centers, Contact Centers, PMP, Resource Management, Process Excellence, PMO, Team Management, CRM, Customer Experience, Process Improvement, Customer Satisfaction, Customer Service, Leadership, Program Management, Training, SLA
Education
New York University 1974 — 1979
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.8
Shelly Porter's Convergys Experience May 2014 - Present
Job Site Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2014 - Present
Convergys January 2011 - May 2014
Convergys April 2002 - January 2011
DayTimers of Canada Ltd January 1995 - April 2002
Skills
Workforce Management, Call Center, Call Center Development, Contact Centers, Outsourcing, Customer Experience, Vendor Management, Service Delivery, Performance Management, Operations Management, Customer Satisfaction, Leadership, Inbound Marketing, Call Centers, CRM, Management, Business Process..., Transition Management
Education
Niagara College 1989 — 1991
Psychology
Convergys May 2014 - Present
Convergys January 2011 - May 2014
Convergys April 2002 - January 2011
DayTimers of Canada Ltd January 1995 - April 2002
Skills
Workforce Management, Call Center, Call Center Development, Contact Centers, Outsourcing, Customer Experience, Vendor Management, Service Delivery, Performance Management, Operations Management, Customer Satisfaction, Leadership, Inbound Marketing, Call Centers, CRM, Management, Business Process..., Transition Management
Education
Niagara College 1989 — 1991
Psychology
Monica Goel's Convergys Experience 2007 - 2009
Job Director Global Client Care
Industry Outsourcing/Offshoring
Experience
Pitney Bowes June 2012 - April 2015
Honeywell October 2010 - May 2012
Convergys 2007 - 2009
GECIS IT SERVICES 2004 - 2007
Nipuna Services Limited 2003 - 2004
Nipuna Services Limited 2003 - 2004
Nipuna Services Limited 2003 - 2004
Skills
BPO, Vendor Management, Leadership, Service Delivery, Team Management, Six Sigma, Outsourcing, Global Delivery, Transition Management, Offshoring, Management, Operations Management
Education
Panjab University 1997 — 1999
MBA, International Business
National Institute of Technology Kurukshetra 1993 — 1997
B Tech, Civil
Carmel Convent School 1991 — 1993
12th
SACRED heart convent school 1980 — 1991
10th
Pitney Bowes June 2012 - April 2015
Honeywell October 2010 - May 2012
Convergys 2007 - 2009
GECIS IT SERVICES 2004 - 2007
Nipuna Services Limited 2003 - 2004
Nipuna Services Limited 2003 - 2004
Nipuna Services Limited 2003 - 2004
Skills
BPO, Vendor Management, Leadership, Service Delivery, Team Management, Six Sigma, Outsourcing, Global Delivery, Transition Management, Offshoring, Management, Operations Management
Education
Panjab University 1997 — 1999
MBA, International Business
National Institute of Technology Kurukshetra 1993 — 1997
B Tech, Civil
Carmel Convent School 1991 — 1993
12th
SACRED heart convent school 1980 — 1991
10th
Brano Lukic's Convergys Experience July 2002 - September 2003
Job Senior System Administrator at Alberta Blue Cross
Industry Information Technology and Services
Experience
Alberta Blue Cross January 2014 - Present
Acrodex May 2013 - December 2013
Acrodex June 2011 - April 2013
Acrodex April 2007 - June 2011
IBM November 2004 - April 2007
Kelly Services March 2004 - November 2004
Convergys July 2002 - September 2003
Skills
Active Directory, Windows Server, Windows 7, SCCM, Servers, Group Policy, VMware, Citrix, DNS, WSUS, Network Administration, System Deployment, Hyper-V, DHCP, Networking, MDT, Operating Systems, VPN, Laptops, Troubleshooting, Security, Virtualization, Hardware, VMware ESX, Microsoft Exchange, Software Installation, Disaster Recovery, Microsoft SQL Server, Computer Hardware, HP, Printers, Cluster, WDS, VBScript, XP, vSphere, VMware View, Antivirus, MDT 2010, VBS Scripting, Enterprise Virus..., Enterprise Software..., Enterprise Software..., Microsoft SQL Server..., SharePoint...
Education
Northern Alberta Institute of Technology 2000 — 2002
diploma, Computer Systems Technology
Alberta Blue Cross January 2014 - Present
Acrodex May 2013 - December 2013
Acrodex June 2011 - April 2013
Acrodex April 2007 - June 2011
IBM November 2004 - April 2007
Kelly Services March 2004 - November 2004
Convergys July 2002 - September 2003
Skills
Active Directory, Windows Server, Windows 7, SCCM, Servers, Group Policy, VMware, Citrix, DNS, WSUS, Network Administration, System Deployment, Hyper-V, DHCP, Networking, MDT, Operating Systems, VPN, Laptops, Troubleshooting, Security, Virtualization, Hardware, VMware ESX, Microsoft Exchange, Software Installation, Disaster Recovery, Microsoft SQL Server, Computer Hardware, HP, Printers, Cluster, WDS, VBScript, XP, vSphere, VMware View, Antivirus, MDT 2010, VBS Scripting, Enterprise Virus..., Enterprise Software..., Enterprise Software..., Microsoft SQL Server..., SharePoint...
Education
Northern Alberta Institute of Technology 2000 — 2002
diploma, Computer Systems Technology
Chris D Smith's Convergys Experience January 2000 - October 2006
Job eLynx Technologies, LLC / Accounting Manager
Industry Oil & Energy
Experience
eLynx Technologies, LLC October 2006 - Present
Convergys January 2000 - October 2006
Skills
Financial Reporting, Business Process..., Account Reconciliation, Accounts Receivable, Accounts Payable, Accounting, Leadership, Invoicing, Tax, Budgets, Finance, Business Process, Sarbanes-Oxley Act, Internal Controls, Fixed Assets, Project Management
Education
Northeastern State University 1994 — 1996
BBA, Finance Accounting
eLynx Technologies, LLC October 2006 - Present
Convergys January 2000 - October 2006
Skills
Financial Reporting, Business Process..., Account Reconciliation, Accounts Receivable, Accounts Payable, Accounting, Leadership, Invoicing, Tax, Budgets, Finance, Business Process, Sarbanes-Oxley Act, Internal Controls, Fixed Assets, Project Management
Education
Northeastern State University 1994 — 1996
BBA, Finance Accounting
Eliana Hannouche's Convergys Experience October 2002 - February 2005
Job Regional HR Business Partner at UniSelect Inc.
Industry Oil & Energy
Experience
Uni-Select Inc. May 2014 - Present
Enbridge Pipelines March 2010 - September 2013
Canada Post May 2006 - March 2010
Performance Apparel February 2005 - January 2006
Convergys October 2002 - February 2005
All Weather Windows September 1998 - October 2002
Skills
Performance Management, Employee Engagement, Human Resources, Strategic Planning, Succession Planning, Talent Management, Employee Relations, HR Policies, HRIS, Onboarding, Workforce Planning, Labor Relations, Personnel Management, Talent Acquisition, Organizational Design
Education
Northern Alberta Institute of Technology
Human Resources Management/Personnel Administration, General, Diploma with honors
Uni-Select Inc. May 2014 - Present
Enbridge Pipelines March 2010 - September 2013
Canada Post May 2006 - March 2010
Performance Apparel February 2005 - January 2006
Convergys October 2002 - February 2005
All Weather Windows September 1998 - October 2002
Skills
Performance Management, Employee Engagement, Human Resources, Strategic Planning, Succession Planning, Talent Management, Employee Relations, HR Policies, HRIS, Onboarding, Workforce Planning, Labor Relations, Personnel Management, Talent Acquisition, Organizational Design
Education
Northern Alberta Institute of Technology
Human Resources Management/Personnel Administration, General, Diploma with honors
Micaela Torregrosa-Mahoney's Convergys Experience December 2014 - Present
Job Inbound Customer Service AdvisorSpanish/English Bilingual at Convergys
Industry Consumer Goods
Experience
Convergys December 2014 - Present
CatBird Baby Inc. April 2010 - December 2012
The Sling Station LLC. / Peppermint.com February 2008 - July 2009
WorldCom April 2002 - December 2002
UUNET July 2000 - April 2002
MCI August 1998 - July 2000
MCI December 1997 - July 1998
MCI April 1997 - December 1997
Frontier Communications October 1996 - March 1997
Frontier Communications November 1994 - October 1996
Skills
Management, Telecommunications, Project Management, Process Improvement, Windows, Customer Service, Troubleshooting, Product Development, Microsoft Office, Training, Networking, Microsoft Excel, Leadership, IP, Public Speaking, Testing, Routers, Switches, Strategic Planning, Software Documentation, Retail
Education
New York University 1988 — 1989
Journalism
Universidad de Puerto Rico 1985 — 1988
Communications, Japanese
Convergys December 2014 - Present
CatBird Baby Inc. April 2010 - December 2012
The Sling Station LLC. / Peppermint.com February 2008 - July 2009
WorldCom April 2002 - December 2002
UUNET July 2000 - April 2002
MCI August 1998 - July 2000
MCI December 1997 - July 1998
MCI April 1997 - December 1997
Frontier Communications October 1996 - March 1997
Frontier Communications November 1994 - October 1996
Skills
Management, Telecommunications, Project Management, Process Improvement, Windows, Customer Service, Troubleshooting, Product Development, Microsoft Office, Training, Networking, Microsoft Excel, Leadership, IP, Public Speaking, Testing, Routers, Switches, Strategic Planning, Software Documentation, Retail
Education
New York University 1988 — 1989
Journalism
Universidad de Puerto Rico 1985 — 1988
Communications, Japanese
Jose Luis Anaya's Convergys Experience January 2008 - December 2008
Job Recruiting Supervisor at Security Finance
Industry Human Resources
Experience
Security Finance May 2014 - Present
Alorica February 2009 - May 2014
Convergys January 2008 - December 2008
Tyson Foods November 2005 - December 2007
Border Foods Inc March 2004 - April 2005
Skills
Recruiting, Human Resources, Employee Relations, Benefits Administration, Applicant Tracking..., Onboarding, Technical Recruiting, HRIS, Employee Benefits, ADP Payroll, College Recruiting, FMLA, HR Policies, Hiring, Internet Recruiting, Interviews, New Hire Orientations, Performance Management, Personnel Management, Succession Planning, Talent Acquisition, Talent Management, Taleo, Workforce Planning
Education
New Mexico State University 1998 — 2003
BBA, Human Resources
New Mexico State University 1998 — 2003
BA Foreign Language, Spanish
Security Finance May 2014 - Present
Alorica February 2009 - May 2014
Convergys January 2008 - December 2008
Tyson Foods November 2005 - December 2007
Border Foods Inc March 2004 - April 2005
Skills
Recruiting, Human Resources, Employee Relations, Benefits Administration, Applicant Tracking..., Onboarding, Technical Recruiting, HRIS, Employee Benefits, ADP Payroll, College Recruiting, FMLA, HR Policies, Hiring, Internet Recruiting, Interviews, New Hire Orientations, Performance Management, Personnel Management, Succession Planning, Talent Acquisition, Talent Management, Taleo, Workforce Planning
Education
New Mexico State University 1998 — 2003
BBA, Human Resources
New Mexico State University 1998 — 2003
BA Foreign Language, Spanish
Dan Sabo's Convergys Experience August 2008 - May 2009
Job Contracting with Mergis for Cardinal Health!
Industry Hospital & Health Care
Experience
Cardinal Health June 2012 - Present
UnitedHealth Group August 2010 - September 2011
Convergys August 2008 - May 2009
First American Payment Systems December 2002 - June 2007
Cimarron/Health Care Horizons January 1998 - December 2001
Skills
Quality Assurance, Customer Satisfaction, Proven Leadership Skills, Team Leadership, Health Insurance, Healthcare IT, Credit Card Processing, Team Oriented, Customer Service, Customer Relations, Call Center, Credit Risk, Credit Analysis, Typing skills: 40 wpm, Project Implementation, Thought Leadership, Accounts Receivable, Account Management, SQL/Centura DB, Citrix, Windows Server 2003, Adobe Creative Suite, Adobe Master CS4, Mac OS, MS Office 2000/03/07..., Help Desk Management, Win9x/NT/2000/ME/2K/XP/V..., Desktop Systems, Desktop Hardware, Desktop Support, Various Software..., AS400, SAP, Project Management, Call Centers, Management
Education
Albuquerque T-VI 1991 — 1994
Associates, Business Administration
New Mexico State University 1992 — 1993
Associates, Business Administration
La Cueva High School 1986 — 1990
High School, General
Cardinal Health June 2012 - Present
UnitedHealth Group August 2010 - September 2011
Convergys August 2008 - May 2009
First American Payment Systems December 2002 - June 2007
Cimarron/Health Care Horizons January 1998 - December 2001
Skills
Quality Assurance, Customer Satisfaction, Proven Leadership Skills, Team Leadership, Health Insurance, Healthcare IT, Credit Card Processing, Team Oriented, Customer Service, Customer Relations, Call Center, Credit Risk, Credit Analysis, Typing skills: 40 wpm, Project Implementation, Thought Leadership, Accounts Receivable, Account Management, SQL/Centura DB, Citrix, Windows Server 2003, Adobe Creative Suite, Adobe Master CS4, Mac OS, MS Office 2000/03/07..., Help Desk Management, Win9x/NT/2000/ME/2K/XP/V..., Desktop Systems, Desktop Hardware, Desktop Support, Various Software..., AS400, SAP, Project Management, Call Centers, Management
Education
Albuquerque T-VI 1991 — 1994
Associates, Business Administration
New Mexico State University 1992 — 1993
Associates, Business Administration
La Cueva High School 1986 — 1990
High School, General
Dawn Wilkins's Convergys Experience April 2005 - January 2010
Job sales team member at Toys R Us
Industry Primary/Secondary Education
Experience
Toys R Us November 2012 - Present
Macys August 2011 - February 2012
Accu-Glass April 2011 - August 2011
Convergys April 2005 - January 2010
Bright Horizons April 2002 - March 2004
National-Louis University August 2001 - January 2004
National-Louis University September 1999 - April 2002
J.C. Penny November 1999 - January 2000
Skills
Data Entry, Telephone Skills, Sales, Office Equipment, Conflict Resolution, Coaching, Customer Satisfaction, Leadership, Call Centers, Training, Team Leadership, Team Building, Recruiting, Time Management, Performance Management, Salesforce.com, Teamwork
Education
National-Louis University 1999 — 2004
Baccalaureate of Arts, Psychology
Berkeley High School 1995 — 1999
Toys R Us November 2012 - Present
Macys August 2011 - February 2012
Accu-Glass April 2011 - August 2011
Convergys April 2005 - January 2010
Bright Horizons April 2002 - March 2004
National-Louis University August 2001 - January 2004
National-Louis University September 1999 - April 2002
J.C. Penny November 1999 - January 2000
Skills
Data Entry, Telephone Skills, Sales, Office Equipment, Conflict Resolution, Coaching, Customer Satisfaction, Leadership, Call Centers, Training, Team Leadership, Team Building, Recruiting, Time Management, Performance Management, Salesforce.com, Teamwork
Education
National-Louis University 1999 — 2004
Baccalaureate of Arts, Psychology
Berkeley High School 1995 — 1999
Srinivasu Narahari's Convergys Experience December 2004 - April 2006
Job Sr Software Engineer at ikaSystems
Industry
Experience
ikaSystems February 2007 - Present
Convergys December 2004 - April 2006
Infotech November 1999 - November 2004
HCL Infosystems Ltd November 1997 - June 1999
Jaysynth R&D Unit December 1996 - November 1997
Skills
C#, PL/SQL, SQL Server, C, C++, Linux, SQL, Windows, HTML, Web Services, XML, WCF, ASP.NET, Design Patterns, Unix, .NET, AJAX, Software Design, Agile Methodologies, Software Project..., SDLC, Microsoft SQL Server, Scrum, Oracle, Requirements Analysis
Education
National Institute of Technology Kurukshetra
ikaSystems February 2007 - Present
Convergys December 2004 - April 2006
Infotech November 1999 - November 2004
HCL Infosystems Ltd November 1997 - June 1999
Jaysynth R&D Unit December 1996 - November 1997
Skills
C#, PL/SQL, SQL Server, C, C++, Linux, SQL, Windows, HTML, Web Services, XML, WCF, ASP.NET, Design Patterns, Unix, .NET, AJAX, Software Design, Agile Methodologies, Software Project..., SDLC, Microsoft SQL Server, Scrum, Oracle, Requirements Analysis
Education
National Institute of Technology Kurukshetra
Jonah Miller Sr's Convergys Experience October 2006 - Present
Job Network Infrastructure / Data Center Analyst.
Industry Information Technology and Services
Experience
Convergys October 2006 - Present
Honor Network - Star Systems - Concord Corp - First Data March 1999 - July 2004
Hughes Supply / HD Supply November 1994 - May 1996
Goldman Sachs October 1986 - June 1994
Federated Systems Group February 1983 - October 1986
Skills
IBM Mainframe, AS400, Ca- unicenter, Tandem, Base24, Unix Networking, IBM 3090, Print Production..., Distribution, Supervisory Experience, Voice Services, Hot / Cold Microfiche..., MVS, CICS, JES2, IVR Servers, Remote Desktop, PC Anywhere, Live Meeting, Customer Service, Data Center, Disaster Recovery, General Ledger, Hardware, Java, IT Operations, Problem Solving, Unix, VoIP, COBOL, ITIL, System Administration, Active Directory, BMC Remedy, Lotus Notes, SQL, Servers, SharePoint, Troubleshooting, Windows Server, IBM iSeries, IBM Products, Operating Systems, Business Services, Vendor Management
Education
New York University 1977 — 1980
Associates in Business Management, Computer Information Systems / Business Management
Eli Whitney Vocational High 1972 — 1976
Diploma, Appliance Repair & Air Conditioners
Convergys October 2006 - Present
Honor Network - Star Systems - Concord Corp - First Data March 1999 - July 2004
Hughes Supply / HD Supply November 1994 - May 1996
Goldman Sachs October 1986 - June 1994
Federated Systems Group February 1983 - October 1986
Skills
IBM Mainframe, AS400, Ca- unicenter, Tandem, Base24, Unix Networking, IBM 3090, Print Production..., Distribution, Supervisory Experience, Voice Services, Hot / Cold Microfiche..., MVS, CICS, JES2, IVR Servers, Remote Desktop, PC Anywhere, Live Meeting, Customer Service, Data Center, Disaster Recovery, General Ledger, Hardware, Java, IT Operations, Problem Solving, Unix, VoIP, COBOL, ITIL, System Administration, Active Directory, BMC Remedy, Lotus Notes, SQL, Servers, SharePoint, Troubleshooting, Windows Server, IBM iSeries, IBM Products, Operating Systems, Business Services, Vendor Management
Education
New York University 1977 — 1980
Associates in Business Management, Computer Information Systems / Business Management
Eli Whitney Vocational High 1972 — 1976
Diploma, Appliance Repair & Air Conditioners
Ruslan Condratiuc's Convergys Experience August 2005 - September 2006
Job Software Developer
Industry Health, Wellness and Fitness
Experience
New Horizon Kids Quest November 2014 - Present
Life Time - The Healthy Way of Life Company May 2007 - October 2014
Convergys August 2005 - September 2006
Real-Progress LLC September 1998 - November 2001
Municipal Hospital May 1996 - September 1998
Skills
T-SQL, Microsoft Excel, Cognos Report Studio..., Hyperion Report..., SQL Server 2005/2008R2, Crystal Reports 10, Access, C++, VB.NET, JavaScript, Java, ASP.NET, ADO.NET, Foxpro 2.6, Business Analysis, SQL, Fitness, Cognos, Reporting & Analysis, SDLC, Requirements Analysis, Microsoft Word, Requirements Gathering, Analysis, Databases, Microsoft SQL Server, Personal Training, Crystal Reports, Nutrition, Wellness
Education
Niagara College
Associate Degree, Computer Programming
Polytechnic College
Bachelor's Degree, Electronics Engineering
New Horizon Kids Quest November 2014 - Present
Life Time - The Healthy Way of Life Company May 2007 - October 2014
Convergys August 2005 - September 2006
Real-Progress LLC September 1998 - November 2001
Municipal Hospital May 1996 - September 1998
Skills
T-SQL, Microsoft Excel, Cognos Report Studio..., Hyperion Report..., SQL Server 2005/2008R2, Crystal Reports 10, Access, C++, VB.NET, JavaScript, Java, ASP.NET, ADO.NET, Foxpro 2.6, Business Analysis, SQL, Fitness, Cognos, Reporting & Analysis, SDLC, Requirements Analysis, Microsoft Word, Requirements Gathering, Analysis, Databases, Microsoft SQL Server, Personal Training, Crystal Reports, Nutrition, Wellness
Education
Niagara College
Associate Degree, Computer Programming
Polytechnic College
Bachelor's Degree, Electronics Engineering
Jamar Barnett Mishoe's Convergys Experience June 2010 - November 2010
Job PreLoader at UPS
Industry Accounting
Experience
UPS April 2012 - Present
Cedar Fair Entertainment Company July 2012 - November 2012
Convergys June 2010 - November 2010
North Carolina Wesleyan College August 2009 - May 2010
YWCA USA January 2008 - August 2009
Education
University of North Carolina - Charlotte 2008 — 2012
Master of Accountancy, Pre-Accounting
North Carolina Wesleyan College 2008 — 2010
UPS April 2012 - Present
Cedar Fair Entertainment Company July 2012 - November 2012
Convergys June 2010 - November 2010
North Carolina Wesleyan College August 2009 - May 2010
YWCA USA January 2008 - August 2009
Education
University of North Carolina - Charlotte 2008 — 2012
Master of Accountancy, Pre-Accounting
North Carolina Wesleyan College 2008 — 2010
Christina Lundy's Convergys Experience March 2015 - Present
Job Manager, Content Quality Assurance at Convergys
Industry Professional Training & Coaching
Experience
Convergys March 2015 - Present
Convergys March 2012 - February 2015
Penguin Group USA March 2011 - December 2011
Penguin Group USA May 2008 - March 2011
Lynchpin Productions/The Sundance Channel July 2007 - February 2008
Penguin Group USA February 2007 - April 2007
Staten Island Advance May 2006 - August 2006
Skills
Copy Editing, Proofreading, Editorial, Content Development, Editing, Copywriting, Content Strategy, AP Style, Magazines, Social Media, Web Content
Education
New York University
Certificate in Editing
Seton Hall University
Bachelor of Arts, English/Communication
Convergys March 2015 - Present
Convergys March 2012 - February 2015
Penguin Group USA March 2011 - December 2011
Penguin Group USA May 2008 - March 2011
Lynchpin Productions/The Sundance Channel July 2007 - February 2008
Penguin Group USA February 2007 - April 2007
Staten Island Advance May 2006 - August 2006
Skills
Copy Editing, Proofreading, Editorial, Content Development, Editing, Copywriting, Content Strategy, AP Style, Magazines, Social Media, Web Content
Education
New York University
Certificate in Editing
Seton Hall University
Bachelor of Arts, English/Communication
Mohammad Shakeel Siddiqui's Convergys Experience May 2001 - December 2003
Job Autosys Consultant
Industry Information Technology and Services
Experience
Hospira May 2012 - Present
Fiserv January 2008 - April 2012
CheckFree Investment Services January 2004 - December 2007
Convergys May 2001 - December 2003
Skills
Autosys, Perl, Oracle, SDLC, Leadership, Process Improvement
Education
Northeastern University 1995 — 1998
Bachelor's degree, Computer Science
Hospira May 2012 - Present
Fiserv January 2008 - April 2012
CheckFree Investment Services January 2004 - December 2007
Convergys May 2001 - December 2003
Skills
Autosys, Perl, Oracle, SDLC, Leadership, Process Improvement
Education
Northeastern University 1995 — 1998
Bachelor's degree, Computer Science
Ebony Tyson's Convergys Experience September 2007 - September 2010
Job Student at North Carolina Agricultural and Technical State University
Industry Higher Education
Experience
North Carolina A&T State University August 2011 - Present
McCants Communications May 2012 - August 2012
North Carolina Agricultural and Technical State University 2011 - 2011
North Carolina Agricultural and Technical State University 2011 - 2011
North Carolina Agricultural and Technical State University 2011 - 2011
Convergys September 2007 - September 2010
Education
North Carolina Agricultural and Technical State University 2013 — 2015
Master of Arts (M.A.), History, 2.8
North Carolina Agricultural and Technical State University 2011 — 2013
History Professional, History, 2.8
Pitt Community College 2008 — 2010
Associate of Arts (AA)
North Carolina Central University 2005 — 2006
Registered Nursing/Registered Nurse, Freshman
North Carolina A&T State University August 2011 - Present
McCants Communications May 2012 - August 2012
North Carolina Agricultural and Technical State University 2011 - 2011
North Carolina Agricultural and Technical State University 2011 - 2011
North Carolina Agricultural and Technical State University 2011 - 2011
Convergys September 2007 - September 2010
Education
North Carolina Agricultural and Technical State University 2013 — 2015
Master of Arts (M.A.), History, 2.8
North Carolina Agricultural and Technical State University 2011 — 2013
History Professional, History, 2.8
Pitt Community College 2008 — 2010
Associate of Arts (AA)
North Carolina Central University 2005 — 2006
Registered Nursing/Registered Nurse, Freshman
Carol Lucero's Convergys Experience 1999 - 2007
Job Administrative Assistant at CorVel Corporation
Industry Hospital & Health Care
Experience
CorVel Corporation December 2008 - Present
Convergys 1999 - 2007
Convergys 1996 - 1999
Education
Northeastern Illinois University 1979 — 1983
Bachelor of Arts (B.A.), Business and Management
CorVel Corporation December 2008 - Present
Convergys 1999 - 2007
Convergys 1996 - 1999
Education
Northeastern Illinois University 1979 — 1983
Bachelor of Arts (B.A.), Business and Management
Pratibha Mingo's Convergys Experience January 2011 - Present
Job Client Services Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys January 2011 - Present
Convergys June 2007 - January 2011
Convergys August 2003 - June 2007
Skills
CRM, Process Improvement, Vendor Management, BPO, Financial Services, Human Resources, Sourcing, Workforce Management, Recruiting, Operations Management, Training, Call Centers, Performance Management, Sales, Management, Customer Satisfaction, Employee Relations, Employee Benefits, Employee Training, Leadership
Education
North Carolina A&T State University 1992 — 1996
Physical Sciences
Convergys January 2011 - Present
Convergys June 2007 - January 2011
Convergys August 2003 - June 2007
Skills
CRM, Process Improvement, Vendor Management, BPO, Financial Services, Human Resources, Sourcing, Workforce Management, Recruiting, Operations Management, Training, Call Centers, Performance Management, Sales, Management, Customer Satisfaction, Employee Relations, Employee Benefits, Employee Training, Leadership
Education
North Carolina A&T State University 1992 — 1996
Physical Sciences
Nicole Whaley's Convergys Experience August 2007 - February 2009
Job SmashBooth Photo Booth
Industry Events Services
Experience
Self-employed June 2013 - Present
AT&T Mobility 2009 - 2013
Convergy's August 2007 - February 2009
Skills
Weddings, Wedding Photography, Events, Corporate Events, Event Photography, Live Events, English grammar, English language skills, Writing, Editing
Education
Nevada State College 2013 — 2016
Bachelor's degree, Secondary Education and Teaching (in progress)
Salt Lake Community College 2010 — 2011
Associate of Arts (A.A.), English/Language Arts Teacher Education
Self-employed June 2013 - Present
AT&T Mobility 2009 - 2013
Convergy's August 2007 - February 2009
Skills
Weddings, Wedding Photography, Events, Corporate Events, Event Photography, Live Events, English grammar, English language skills, Writing, Editing
Education
Nevada State College 2013 — 2016
Bachelor's degree, Secondary Education and Teaching (in progress)
Salt Lake Community College 2010 — 2011
Associate of Arts (A.A.), English/Language Arts Teacher Education
Maria Egoavil's Convergys Experience June 2006 - February 2009
Job Team Lead Morinda Inc.
Industry Health, Wellness and Fitness
Experience
Morinda, Inc. March 2009 - Present
Convergys June 2006 - February 2009
NuSKIN January 2004 - May 2006
Skills
Customer Service, Team Building, Coaching, Marketing, Strategic Planning, Sales
Education
Northeastern Illinois University
Writting for Business & English for Spanish Speakers, Comunication
Ricardo Palma University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Morinda, Inc. March 2009 - Present
Convergys June 2006 - February 2009
NuSKIN January 2004 - May 2006
Skills
Customer Service, Team Building, Coaching, Marketing, Strategic Planning, Sales
Education
Northeastern Illinois University
Writting for Business & English for Spanish Speakers, Comunication
Ricardo Palma University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Daniel Barkan's Convergys Experience December 2013 - August 2014
Job Student at New Mexico State UniversityDona Ana
Industry
Experience
Music Matters Studio May 2007 - Present
Convergys December 2013 - August 2014
Army National Guard March 2013 - November 2013
Kohl's Department Stores June 2010 - April 2011
Education
New Mexico State University-Dona Ana 2011 — 2016
Marquette University High School 2006 — 2010
High School Diploma, General Studies
Music Matters Studio May 2007 - Present
Convergys December 2013 - August 2014
Army National Guard March 2013 - November 2013
Kohl's Department Stores June 2010 - April 2011
Education
New Mexico State University-Dona Ana 2011 — 2016
Marquette University High School 2006 — 2010
High School Diploma, General Studies
Allysa Adams's Convergys Experience February 2013 - August 2013
Job
Industry Information Services
Experience
Convergys February 2013 - August 2013
Bojangles' Restaurants, Inc. September 2012 - April 2013
Skills
Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Microsoft Office
Education
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Science (BS), Management Information Systems, General, 3.6
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Science (B.S.), Management Information Systems, General
Convergys February 2013 - August 2013
Bojangles' Restaurants, Inc. September 2012 - April 2013
Skills
Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Microsoft Office
Education
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Science (BS), Management Information Systems, General, 3.6
North Carolina Agricultural and Technical State University 2013 — 2017
Bachelor of Science (B.S.), Management Information Systems, General
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT