Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Dominic Hankins Dominic Hankins Cincinnati Area Details
Dominic Hankins's Convergys Experience December 2009 - February 2011
Job Supervisor at Education at Work
Industry Telecommunications
Experience
Convergys   December 2009 - February 2011
Convergys   August 2007 - December 2009

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Research, Microsoft Word, Customer Service, Public Speaking, Teamwork, Sustainability, Photoshop, English, Social Media, Call Centers, Training, Sales, Time Management, Customer Satisfaction, Coaching, Access, Leadership, Analysis, Customer Experience, Team Leadership, Customer Support, Outsourcing

Education
Northern Kentucky University   2011 — 2015

Crystal Watson Crystal Watson Cincinnati, Ohio Details
Crystal Watson's Convergys Experience July 2013 - Present
Job Senior Client Services Manager at Convergys
Industry Consumer Services
Experience
Convergys   July 2013 - Present
Convergys   January 2008 - July 2013
Convergys   May 2007 - January 2008
Convergys   February 2007 - May 2007
Fifth Third Bank  February 2005 - May 2006

Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Process Improvement, Vendor Management, Operations Management, Technical Support, Conflict Resolution, Relationship Management, PeopleSoft, Employee Training, Qualitative Research, Performance Improvement, Performance Management, Onboarding, Work At Home, Time Management, Operating Budgets, P&L Accountability, Hiring Personnel, Staff Development, Personal Development, Program Management, Research Design, Criminology, Teaching Adults, Training Facilitation, Business Travel, International Travel, Call Centers, Workforce Management, Call Center Development, Outsourcing, BPO, Management, Team Leadership, Team Building, Leadership, Training, Coaching

Education
University of Cincinnati   2010 — 2010
M.S., Criminal Justice

Northern Kentucky University   2004 — 2009
B.A., Criminal Justice

Jason Wilder Jason Wilder Cincinnati Area Details
Jason Wilder's Convergys Experience August 2008 - July 2010
Job Network Segmentation Operations Analyst at Kroger
Industry Information Technology and Services
Experience
Kroger  September 2014 - Present
Pomeroy  July 2010 - August 2014
Full Service Networking  July 2013 - May 2014
Convergys   August 2008 - July 2010

Skills
Windows Server, Windows 7, Technical Support, Troubleshooting, Networking, Active Directory, Linux, Data Center, Managed Services, Servers, Microsoft Exchange, Network Administration, VPN, Customer Service, Process Improvement, Windows XP

Education
Northern Kentucky University   2012 — 2016
Bachelor of Science, Computer information technology and business informatics

Cory Shelton Cory Shelton Florence, Kentucky Details
Cory Shelton's Convergys Experience June 2011 - December 2012
Job Foreclosure Portfolio Manager at Citi
Industry Financial Services
Experience
Citi  August 2014 - Present
Citi  May 2013 - August 2014
Staples  April 2012 - May 2013
Convergys   June 2011 - December 2012
General Revenue Corporation  September 2010 - June 2011

Skills
Finacial Management, Management, Project Management, Finance, Mortgage Banking, Foreclosures, Chapter 13 Bankruptcy, Team Building, Team Management, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Presentation Skills, Presentation Development, Presentation Design, Employee Training, Training Delivery, Training Programme..., Portfolio Management, Risk Management, Leadership, Analysis, Financial Analysis, Business Analysis, Microsoft Office, Process Improvement, Team Leadership, Strategic Planning, Strategy, Change Management

Education
Northern Kentucky University   2008 — 2016
Bachelor of Arts (B.A.), Organizational Leadership

Kedrin McGee Kedrin McGee Cincinnati, Ohio Details
Kedrin McGee's Convergys Experience November 2008 - December 2009
Job Property Manager at Cimarron Woods Apartments.
Industry Real Estate
Experience
Asset Campus Housing  September 2014 - Present
Asset Campus Housing  December 2013 - Present
LGC Associates  August 2013 - December 2013
Premier Business Centers  June 2013 - August 2013
Scrubs & Beyond  June 2011 - September 2012
Spencer Gifts  August 2010 - June 2011
Convergys   November 2008 - December 2009
Linens N Things  April 2007 - December 2008

Skills
Management, Administrative Work, Customer Service, Administrative..., Human Resources, Sales, Marketing

Education
Northern Kentucky University   2006 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General

Ryan Fay Ryan Fay Bellevue, Kentucky Details
Ryan Fay's Convergys Experience November 2010 - April 2012
Job Consultant at Terillium
Industry Information Technology and Services
Experience
Terillium  May 2012 - Present
Convergys   November 2010 - April 2012

Skills
JDE Enterprise One, Microsoft Office, Business Analysis, ERP, Oracle Applications, Oracle E-Business Suite, SQL, JD Edwards, Project Management, Testing, Visio, Requirements Analysis, Consulting, Business Process, Business Intelligence, Business Process...

Education
Northern Kentucky University   2008 — 2012
Bachelor of Science (BS), Management Information Systems, General

Gabrielle L. Moore Gabrielle L. Moore Mason, Ohio Details
Gabrielle L. Moore's Convergys Experience March 2010 - September 2011
Job Customer Service Supervisor at AssureRx Health, Inc
Industry Biotechnology
Experience
Assurex Health  September 2013 - Present
Assurex Health  May 2012 - August 2013
Assurex Health  September 2011 - May 2012
Convergys   March 2010 - September 2011
Foot Locker  August 2009 - March 2010

Skills
Management, Account Management, Process Improvement, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Business Development, Outlook, Strategic Planning, Team Building, Salesforce.com, Leadership, Forecasting, Training, Call Centers, Performance Management, Visio, Coaching, Customer Experience, Interviews, Troubleshooting

Education
Northern Kentucky University   2013 — 2020

Jennifer Henson Jennifer Henson Cincinnati Area Details
Jennifer Henson's Convergys Experience October 2008 - November 2009
Job Software Engineer at Hobsons
Industry Computer Software
Experience
Hobsons  April 2014 - Present
Western & Southern Financial Group  October 2013 - April 2014
US Bank  June 2011 - October 2013
722 Redemption   September 2010 - June 2011
Infrastructure Management Institute  November 2009 - December 2010
Convergys   October 2008 - November 2009
Best Buy  November 2001 - November 2008

Skills
SQL, Java, JavaScript, Unix, Mac OS X, OS X, MySQL, Software Development, Web Applications, PHP, Objective-C, JSP, Web Services, JUnit, Web Development, Android

Education
Northern Kentucky University   2004 — 2010
B.S., Computer Information Technology, Computer Science

Northern Kentucky University
MSCS, Computer Science

Pam Schnee Pam Schnee Cincinnati Area Details
Pam Schnee's Convergys Experience March 2014 - Present
Job Sr. Mgr. Applications & Technical Solutions at Convergys
Industry Information Technology and Services
Experience
Convergys   March 2014 - Present
Convergys   November 2011 - Present
Convergys   May 2005 - November 2011
Convergys   April 2000 - May 2005

Skills
Team Management, Vendor Management, Business Analysis, SDLC, Requirements Analysis, PMP, Service Delivery, Process Improvement, Resource Management, Change Management, ITIL, Software Project..., Business Process..., BPO, Program Management, Outsourcing, Call Center, Project Management, IT Management, Team Leadership, Business Process..., Data Analysis, Release Management, CRM, Business Process, Enterprise Software, Call Centers, Project Delivery, Disaster Recovery, PeopleSoft Financial, Analytics, Leadership

Education
Northern Kentucky University   2007 — 2011
Bachelor of Science, Mathematics

Campbell County High School

Heather Bingham Heather Bingham Cincinnati, Ohio Details
Heather Bingham's Convergys Experience September 2008 - Present
Job Senior Analyst, Convergys Security
Industry Outsourcing/Offshoring
Experience
Convergys   September 2008 - Present
WCPO-TV  May 2000 - May 2008

Skills
Visio, Call Center, Software Documentation, Windows 7, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, CCure, Websense, Outlook, Microsoft Office..., Perspective Case...

Education
Northern Kentucky University   1999 — 2003
Bachelor of Arts (B.A.), Communications, 3.9 GPA

Jaime Finnicum Jaime Finnicum Joshua Tree, California Details
Jaime Finnicum's Convergys Experience September 2011 - November 2012
Job Administrative Assistant at Mojave Desert Land Trust
Industry Environmental Services
Experience
Mojave Desert Land Trust   November 2013 - Present
Convergys   September 2011 - November 2012
Convergys   March 2010 - October 2011
Montgomery Inn  December 2006 - August 2008
First Financial Bank  June 2004 - November 2006

Skills
PeopleSoft, Recruiting, Interviews, HRIS, Training

Education
Northern Kentucky University
Bachelor of Science, Management

Yucca Valley High School   1998 — 2001
High School Diploma

Nat West Nat West Florence, Kentucky Details
Nat West's Convergys Experience April 2013 - April 2014
Job Key Holder at Tala's Distant Treasures
Industry Outsourcing/Offshoring
Experience
Tala's Distant Treasures   April 2014 - Present
The Dent Schoolhouse   September 2012 - Present
Convergys   April 2013 - April 2014
90 Degrees   May 2012 - August 2012
Bee Bops   December 2011 - August 2012

Skills
Microsoft Office, Outlook Express, Modeling, Theatre, IT Solutions, Customer Service, Management, Oral & Written..., Research, Social Media, Mediation, Money Management, Self-driven, Confidence Building, Communication

Education
Northern Kentucky University   2010 — 2014
Bachelor of Arts (BA) (in progress), Theatre/Theater

Susan Knauer Susan Knauer Cincinnati Area Details
Susan Knauer's Convergys Experience August 2011 - Present
Job Customer Service Agent / New Hire Coach at Convergys
Industry Consumer Services
Experience
Convergys   August 2011 - Present
Good Samaritan Hospital  July 2010 - January 2012
Holly Hill Childrens Services  July 2009 - December 2009

Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Troubleshooting, Technical Support, Customer Experience, Data Entry, Computer Hardware, Outlook, Phone Skills, Software Documentation

Education
Phlebotomy Plus   2010 — 2010
Certification, Phlebotomy Technician/Phlebotomist

Northern Kentucky University   2005 — 2009
Bachelor of Arts (B.A.), Psychology

Vicki Frey Vicki Frey Cincinnati, Ohio Details
Vicki Frey's Convergys Experience May 1989 - Present
Job Sr Mgr IT Asset Management
Industry Outsourcing/Offshoring
Experience
Convergys   May 1989 - Present

Education
Northern Kentucky University
Bachelors of Science, Information Systems

Santiago Jamriska Santiago Jamriska Cincinnati Area Details
Santiago Jamriska's Convergys Experience January 2015 - Present
Job Analyst, Business Systems (Software Engineer II)
Industry Computer Software
Experience
Convergys   January 2015 - Present
Invar Systems Limited   October 2011 - December 2014
Rippe & Kingston  September 2010 - September 2011
Center for Applied Informatics  April 2008 - September 2010

Skills
Java, C#, JavaScript, C++, Eclipse, MySQL, Visual Studio, .NET, Tomcat, ASP.NET, XML, Subversion, Swing, JSP, PHP, Android Development, SQL, Ubuntu, Shell Scripting, Apache, iText, Jasper Reports, Ant, Maven, GXT, Ext JS, jQuery, AJAX Frameworks, AJAX, Object Oriented Design, JSON, Ruby, CSS, MVC, Software Development

Education
Northern Kentucky University   2006 — 2011
Bachelor of Science, Computer Science

Scott Huss Scott Huss Cincinnati Area Details
Scott Huss's Convergys Experience March 1997 - February 2000
Job Lead Business Analyst at Fifth Third Bank
Industry Information Technology and Services
Experience
Fifth Third Bank  September 2011 - Present
Convergys Corporation  May 2007 - September 2011
Convergys Corporation  February 2000 - May 2007
Convergys   March 1997 - February 2000

Skills
SDLC, Business Analysis, Program Management, Requirements Analysis

Education
Northern Kentucky University
Bachelor of Science, Information Systems

Rachel (Ecklar) Gloster Rachel (Ecklar) Gloster Cincinnati Area Details
Rachel (Ecklar) Gloster's Convergys Experience September 2008 - January 2012
Job MBA and MHR Student at University of Cincinnati
Industry Market Research
Experience
University of Cincinnati  August 2015 - Present
Personal Trainer  October 2010 - Present
Viva Bella Events, LLC   January 2013 - February 2014
Northern Kentucky University  January 2012 - December 2012
Convergys   September 2008 - January 2012
Helzberg Diamonds  September 2001 - January 2009

Skills
Customer Service, Organization, Project Management, Sales, Sales Management, Inventory Control, Client Liaison, Marketing Research, Social Media, Marketing, Event Planning, Integrated Marketing, Training, Market Research, Account Management, Management, Marketing Strategy, Event Management, Program Management, Social Media Marketing, Leadership, Time Management, Coaching, Microsoft Word, PowerPoint, Public Speaking, Microsoft Excel, Marketing Communications, Strategy, Social Networking, Customer Satisfaction, Microsoft Office, Outlook, Research, Team Building, Public Relations

Education
Northern Kentucky University   2005 — 2012
Bachelor of Applied Science (B.A.Sc.), Marketing

Northern Kentucky University
Bachelor's degree, Marketing

University of Cincinnati College of Business

Kathie Norris Kathie Norris Columbus, Ohio Area Details
Kathie Norris's Convergys Experience July 2010 - November 2011
Job CSSC at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA  December 2014 - Present
Southwest Financial Services, Ltd  September 2011 - December 2014
Convergys   July 2010 - November 2011
HUNT Real Estate ERA  December 2007 - July 2009
RealtyUSA  2004 - 2009

Skills
Real Estate, Referrals, New Home Sales, Buyer Representation, Sellers, Relocation, First Time Home Buyers, Single Family Homes, Customer Service, Buyers, Listings, Condos, Short Sales, REO, Desktop Valuations, Sales, Administrative..., Team Building

Education
Northern Kentucky University   1974 — 1975
Business Administration and Management, General

Krystal Brun Krystal Brun Cincinnati Area Details
Krystal Brun's Convergys Experience July 2014 - October 2014
Job Customer Service Specialist at Doc Halo
Industry Information Technology and Services
Experience
None  October 2014 - Present
Convergys   July 2014 - October 2014
Pomeroy  August 2013 - April 2014
Vantiv  July 2013 - August 2013
Allied Barton Security  April 2012 - July 2013
OgilvyAction  March 2012 - March 2012
Jo-Ann Fabric   January 2012 - March 2012
Creative Channel Services  September 2010 - January 2012
Kohl's Department Stores  May 2010 - September 2010
Carl Zeiss Vision  August 2007 - February 2009

Skills
Microsoft Office, Customer Service, Troubleshooting, Microsoft Excel, Photoshop, Social Media, PowerPoint, HTML, Windows, Computer Repair, Microsoft Word, Access, Computer Maintenance, Windows Vista, Training, Windows 7, Time Management, Retail, Sales, Outlook, Customer Satisfaction, XP, Computer Hardware, Technical Support, Software Documentation, Computer Security, Networking, Help Desk Support, Security, Windows XP

Education
IT Ready Cincinnati   2013 — 2013
CompTIA A+ Certification, A+ Certification

Northern Kentucky University   2001 — 2004
General Studies

Conner High School   1998 — 2001
Diploma, General Studies

Jennifer Stuart Jennifer Stuart Greater Seattle Area Details
Jennifer Stuart's Convergys Experience May 1993 - July 1994
Job Senior Executive Recruiter at GE Corporate
Industry Staffing and Recruiting
Experience
GE Corporate  November 2013 - July 2015
GE  October 2010 - November 2013
Yoh/GE Infrastructure   August 2004 - October 2010
Owner  2000 - August 2004
MYCOM  1998 - 2000
Rapidigm  1996 - 1997
Origin Technologies  July 1994 - February 1996
Convergys   May 1993 - July 1994

Skills
Talent Acquisition, Recruiting, Sourcing, Executive Search, Human Resources, Personnel Management, Recruitment Advertising, CRM, Leadership, Deferred Compensation, Management, Hiring, Employee Benefits, Process Improvement, Marketing

Education
Northern Kentucky University   1978 — 1980
BA, English

University of Dayton   1976 — 1977
B.A.

Mother of Mercy High School   1973 — 1976

McAuley High School   1972 — 1973

St. James White Oak   1964 — 1972

Jessica Chesley Jessica Chesley Cincinnati Area Details
Jessica Chesley's Convergys Experience September 2011 - Present
Job Senior Talent Acquistion Specialist at Convergys
Industry Human Resources
Experience
Convergys   September 2011 - Present

Skills
Hiring, Interviews, Management, Employment Law, Onboarding, Talent Acquisition, Human Resources, Performance Management, Training, Recruiting

Education
Northern Kentucky University   2007 — 2009
Bachelor's Degree, Human Resource Management

University of Cincinnati-Clermont College   2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Tammy Rankin Tammy Rankin Cincinnati Area Details
Tammy Rankin's Convergys Experience July 1980 - May 2012
Job Project Manager at NetCracker
Industry Computer Software
Experience
NetCracker  May 2012 - Present
Convergys   July 1980 - May 2012

Skills
Software Development, Vendor Management, Requirements Analysis, Cross-functional Team..., PMP, Change Management, SDLC, Process Improvement, Outsourcing, Project Management, MS Project, Business Analysis, Program Management, Service Delivery, Call Center, Software Project..., Telecommunications

Education
Northern Kentucky University   1983 — 2005

Krasi Beck Krasi Beck Cincinnati Area Details
Krasi Beck's Convergys Experience June 2011 - Present
Job Specialist, Research Systems at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   June 2011 - Present
Convergys   September 2008 - June 2011
Centerplate  July 2006 - September 2008
Primerica Financial Services  January 2007 - May 2008

Skills
Call Center, Leadership, Customer Service

Education
Northern Kentucky University   2008 — 2011
M.S., Business Informatics

Sofia Institute of Technology   2002 — 2007
B.S., Telecommunications

Hayley Weir Hayley Weir Cincinnati Area Details
Hayley Weir's Convergys Experience 2011 - Present
Job Executive Project Manager
Industry Market Research
Experience
Convergys   2011 - Present
Burke Marketing Research  2000 - 2011

Skills
Project Management, Online Research, Quantitative Research, Analysis, Data Analysis, Marketing Research, Customer Satisfaction, Market Research, Vendor Management, Project Delivery, Customer Service, Survey Design, Team Management, Customer Insight, Analytics, Segmentation

Education
Northern Kentucky University   1998 — 2000
Bachelor of Science (B.S.), Marketing and Business Administration

University of Cincinnati   1996 — 1998
Associate's degree, Business Administration and Management, General

Jessica Enzweiler Jessica Enzweiler Bellevue, Kentucky Details
Jessica Enzweiler's Convergys Experience October 2013 - January 2015
Job Entry level marketing and Research enthusiast
Industry Market Research
Experience
American Modern Insurance Group  August 2015 - Present
United Recovery Systems LP  December 2014 - July 2015
Convergys   October 2013 - January 2015
SIRS  December 2012 - July 2013
KSS International, Inc.   October 2010 - June 2011
SIRS  August 2010 - October 2010
Burke, Inc.   October 2008 - May 2009
Buffalo Wild Wings  August 2005 - February 2008

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, SPSS, Mac, Windows, Outlook, Internet, Marketing Research, Social Networking, Social Media, Recruiting, Interviews, Quantitative Research, Advertising, Account Management, Qualitative Research, Statistics, Market Research, Digital Marketing, Secondary Research, Primary Research, Data Analysis, Customer Satisfaction, Online Research, Consumer Behaviour, Data Collection, Customer Insight, Survey Design, Competitive Intelligence, Analytics, Segmentation, Leadership, Project Management, Social Media Marketing, Marketing, Strategy, Email Marketing, Marketing Communications, Marketing Strategy, Customer Experience, Training, Public Speaking, Time Management, Focus Groups, Teamwork

Education
Northern Kentucky University   2006 — 2010
Bachelor of Science (B.S.), Marketing Research

Diane Carr Diane Carr Cincinnati Area Details
Diane Carr's Convergys Experience 1995 - 2002
Job Director of Chapter Relations and Community Engagement at Educational Theatre Association
Industry Nonprofit Organization Management
Experience
Educational Theatre Association  September 2004 - Present
Convergys   1995 - 2002
Cincinnati Bell Information Systems, CBIS  1984 - 1995

Skills
Leadership, Non-profits, Event Planning, Strategy, Social Media, Editing, Team Leadership, Budgets, Event Management, Theatre, Nonprofits, PowerPoint, Public Speaking, Marketing, Management, Program Development, Public Relations, Marketing Strategy, Market Research, Lead Generation, Marketing Communications, Fundraising, Proposal Writing, Marketing Management, Grant Writing, Direct Marketing, Business Planning, Copywriting, Blogging, Social Media Marketing, Community Outreach, Strategic Planning, Media Relations, Creative Writing, Newsletters, Strategic Communications, Press Releases, Social Networking, Volunteer Management, Creative Direction, Internal Communications, Publicity, Arts Administration, Crisis Communications, Corporate Communications, Facebook, Community Development, Trade Shows, Email Marketing, Entertainment

Education
Xavier University   1989 — 1993
MBA, Marketing

University of Cincinnati   1977 — 1980
MA, English

Northern Kentucky University   1974 — 1977
MEd, Secondary Education

Northern Kentucky University   1970 — 1973
BA, English, Theatre, Education

Ella Napier Ella Napier Cincinnati Area Details
Ella Napier's Convergys Experience February 2002 - Present
Job Executive Administrator at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   February 2002 - Present
Cincinnati Bell  1978 - 2001

Skills
Call Center, Vendor Management, Lotus Notes, BPO, Employee Relations, Customer Satisfaction, Process Improvement, Human Resources, PeopleSoft, Call Centers, Accounts Receivable, Employee Benefits, Leadership, Outsourcing, Microsoft Excel, Performance Management, Administrative..., Business Analysis, Management, Outlook, Training, Software Documentation, Analysis, Recruiting

Education
Beckfield College   2008 — 2009
Healthcare Management

Northern Kentucky University   1986 — 1994
Associate, Business Administration

Pendleton County High School   1974 — 1977

Justin Hurd Justin Hurd Cincinnati, Ohio Details
Justin Hurd's Convergys Experience December 2013 - September 2014
Job Customer Technical Support Agent at Cengage Learning
Industry Information Technology and Services
Experience
Cengage Learning  September 2014 - Present
Convergys   December 2013 - September 2014
Gourmet Wok   November 2012 - November 2013
United Dairy Farmers  June 2012 - November 2012
722 Redemption   August 2011 - December 2011
Northern Kentucky University  July 2007 - August 2011
Papa Murphy's  May 2005 - June 2007

Skills
Troubleshooting, Computer Repair, Diagnostics, Administration, Computer Hardware, Problem Solving, Customer Relations, Microsoft Office, Documentation, Customer Service, Computer Maintenance, Software Installation, Excel, Word, Telephone Skills, PowerPoint, Servers, Customer Satisfaction, Printers, Outlook, Operating Systems, Laptops, Teamwork, Hardware, System Administration, Windows, Active Directory, Linux, Security, Technical Support, OS X, JavaScript, HTML, Computer Security, Windows XP

Education
Northern Kentucky University   2005 — 2011
CIT, Administration

Scot Cunningham Scot Cunningham Cincinnati Area Details
Scot Cunningham's Convergys Experience January 2002 - May 2008
Job Lecturer II at NKU College of Informatics
Industry Higher Education
Experience
Northern Kentucky University  June 2009 - Present
Southeastern Indiana REMC   July 2014 - Present
Citigroup  May 2008 - June 2009
Convergys   January 2002 - May 2008
College of Mount St. Joseph  2003 - 2003
Convergys   November 1995 - January 2002
Computer Sciences Corporation  February 1994 - November 1995

Skills
CCNA, Web Services, JDBC, JMS, Ant, JUnit, Java, JBoss, Tomcat, Websphere, C++, C, Visual Basic, Red Hat Linux, Ruby, MySQL, Oracle, CVS, SCCS, Git, LDAP, EDI, Agile Project Management, University Teaching, Unix, CCNA Security, Cisco IOS, Cisco Routers, Cisco Security, Cisco Certified

Education
Northern Kentucky University   2004 — 2007
M.S., Computer Science

Jennifer Parr Jennifer Parr Cincinnati Area Details
Jennifer Parr's Convergys Experience September 1996 - June 2000
Job Communications Director at Fidelity Investments
Industry Financial Services
Experience
Fidelity Investments  July 2014 - Present
Fidelity Investments  October 2010 - July 2014
Fidelity Investments  March 2008 - October 2010
Fidelity Investments  March 2005 - March 2008
The HoneyBaked Ham Company of Ohio   June 2000 - March 2005
Convergys   September 1996 - June 2000
Burke, Inc.   May 1995 - September 1996
Burke, Inc.   January 1995 - January 1996

Skills
Internal Communications, Training, Human Resources, Management, Project Management, Employee Training, Coaching, Team Building, Program Management, Corporate Communications, Financial Services, Strategic Communications, Communication Training

Education
Northern Kentucky University—Salmon P. Chase College of Law   2010 — 2014
JD, Law

Xavier University   1998 — 2000
Master of Education, Human Resource Development

Northern Kentucky University   1991 — 1996
Bachelor of Arts, Psychology

Tirell Englemon Tirell Englemon Covington, Kentucky Details
Tirell Englemon's Convergys Experience November 2012 - Present
Job Owner at Englemon Enterprises LLC
Industry Consumer Services
Experience
Englemon Enterprises LLC   August 2014 - Present
Convergys   November 2012 - Present
GameWorks  September 2011 - May 2012
Kroger  May 2010 - July 2011

Education
Northern Kentucky University   2012 — 2015
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies

Kamarie Flowers Kamarie Flowers Cincinnati Area Details
Kamarie Flowers's Convergys Experience January 2007 - June 2008
Job Sale Associate at Macy's
Industry Public Relations and Communications
Experience
Macy's  November 2012 - Present
Sea Daycare, LLC   May 2010 - August 2010
Chatfield College  2009 - 2010
St. John Social Services   August 2009 - December 2009
Bizzy Saturday Promotions   June 2009 - August 2009
Convergys   January 2007 - June 2008
U.S. Equal Employment Opportunity Commission   July 2002 - March 2004
Globe Insurance Agency   October 2001 - January 2002
The Christ Hospital  March 2000 - July 2001

Skills
Event Planning, Office Management, Customer Service, Human Resources, Microsoft Office, Marketing, Quality Assurance, Spreadsheets, Insurance, Healthcare, Internal Communications, New Hire Orientations, Press Releases, Media Relations, Corporate Communications, Public Relations, Administration

Education
Northern Kentucky University   2010 — 2012
Bachelor of Arts, public relations; marketing

Northern Kentucky University   2010 — 2011
Associates of Arts, Integrative Studies;Humanities

Stephen Walker Stephen Walker Cincinnati Area Details
Stephen Walker's Convergys Experience January 1994 - January 1997
Job Director Talent AcquisitionField Recruiting Luxottica Retail North America.Sourcing for Top Retail Talent in the US.
Industry Retail
Experience
Luxottica Group  November 2014 - Present
Omnicare Inc.  October 2013 - November 2014
Luxottica Retail  April 2013 - October 2013
PNC Bank  September 2009 - April 2013
Level 3 Communications  June 2006 - May 2009
Broadwing Communications(Acquired by Level 3 Communications)   June 2000 - June 2006
Loveland Pet Products  January 1999 - January 2000
The Hillman Group  January 1997 - January 1999
Convergys   January 1994 - January 1997

Skills
Talent Acquisition, Recruiting, Sourcing, Applicant Tracking..., Interviews, Internet Recruiting, Training, Cold Calling, Leadership, Management, Sales, Marketing, Succession Planning, New Business Development, Sales Management, Team Management, Time Management, Marketing Strategy, Customer Retention, Forecasting

Education
Northern Kentucky University   1989 — 1993
B.A, Speech Communications

Gabrielle Peters Gabrielle Peters Cincinnati, Ohio Details
Gabrielle Peters's Convergys Experience April 2011 - July 2012
Job Senior Programmer Analyst at Western & Southern Financial Group
Industry Financial Services
Experience
Western & Southern Financial Group  July 2012 - Present
Convergys   April 2011 - July 2012
Western & Southern Financial Group  May 2010 - April 2011
Blair Technology Group  August 2008 - April 2011

Skills
Software Development, RBAC, ASP.NET MVC, C#, SQL, Web Development, HTML, CSS, JavaScript, JSON, VB.NET, Java, Visual Studio, Microsoft Excel

Education
Northern Kentucky University   2007 — 2011
Bachelor’s Degree, Information Technology

Kim Hermann Kim Hermann Cincinnati Area Details
Kim Hermann's Convergys Experience 1990 - 1996
Job Northern Kentucky Real Estate Expert
Industry Real Estate
Experience
Huff Realty  2005 - Present
CTI Group  2002 - 2005
Abiliti Solutions   1999 - 2001
LHS Communications  1996 - 1999
Convergys   1990 - 1996

Skills
Residential Homes, Product Marketing, CRM, Buyers, Management, Strategic Partnerships, Training, Negotiation, Relocation, First Time Home Buyers, New Home Sales, Customer Service, Strategy, Sales, Single Family Homes, Marketing, Real Estate, Condos, Product Management, Sales Operations, Pricing, Short Sales, Solution Selling, Sellers, Advertising, Account Management, Selling, Public Relations, Buyer Representation

Education
Northern Kentucky University
Marketing

Northern Kentucky University

Melvin White Melvin White Greater Atlanta Area Details
Melvin White's Convergys Experience September 2011 - September 2012
Job To obtain a position that will further develop my skills in communications, media and public relations.
Industry Consumer Services
Experience
State Farm  September 2014 - Present
Sinclair Broadcast Group  May 2013 - August 2013
Convergys   September 2011 - September 2012

Skills
Digital Photography, Final Cut Pro, Lightroom, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop

Education
Northern Kentucky University   2008 — 2013
Electronic Media and Broadcasting, Mass Communication/Media Studies

Michael D. Ruscher Michael D. Ruscher Cincinnati Area Details
Michael D. Ruscher's Convergys Experience May 2011 - June 2014
Job Learning Consultant Cengage Learning
Industry Publishing
Experience
Cengage Learning  August 2014 - Present
Convergys   May 2011 - June 2014
Duro Bag Manufacturing Company  April 2006 - May 2011
Advanced Testing Laboratory  January 2003 - January 2006
The Kreller Group, Inc   January 2000 - January 2003

Skills
Account Management, Leadership, Management, Sales Management, B2B, Team Building, Customer Service, Marketing, New Business Development, Salesforce.com, Forecasting, Trade Shows, Sales Presentations, Coaching, Microsoft Excel, Key Account Management, Strategic Planning, PowerPoint, Business Development, Microsoft Word, Process Improvement, Training, Journalism, Trade Show Coordination, Excel, Word, Onboarding, Interviews, College Recruiting, Call Centers, Sales, CRM, Time Management, Selling, Marketing Strategy, Sales Operations, Team Leadership, Customer Satisfaction, Operations Management, Recruiting, Direct Sales

Education
Northern Kentucky University   1989 — 1994
Bachelor, English Literature

Newport Catholic High School   1985 — 1989
Diploma, General Studies - College Prep

Rod Ward, C.P.M. Rod Ward, C.P.M. Cincinnati Area Details
Rod Ward, C.P.M.'s Convergys Experience January 1986 - December 1999
Job Purchasing Manager
Industry Hospitality
Experience
Gold Star Chili, Inc.   September 2015 - Present
Apple Sauce, Inc. (dba Applebee's)   September 2002 - August 2015
SWECO  February 2001 - December 2001
Portion Pac (Division of H.J. Heinz Company)   December 1999 - February 2001
Convergys   January 1986 - December 1999

Skills
Procurement, Purchasing, Inventory Management, Materials Management, Supply Chain Management, Supply Chain, Contract Management, Contract Negotiation, Negotiation, Strategic Sourcing, Cross-functional Team..., Supply Management, Vendor Management, MRP, Pricing, Food Safety, Food Service, Management, Food, Restaurants, Sales, Sourcing, Strategic Planning, Inventory Control

Education
University of Louisville   2013 — 2016
Bachelor of Science (BS), Organizational Leadership

Northern Kentucky University   1984 — 2000
Business Administration and Management

Tyson Enzweiler Tyson Enzweiler Newport, Kentucky Details
Tyson Enzweiler's Convergys Experience October 2012 - October 2013
Job Marketing Manager at KLH Engineers
Industry Mechanical or Industrial Engineering
Experience
KLH Engineers  October 2013 - Present
Convergys   October 2012 - October 2013
Trengine, Inc.   March 2011 - July 2012

Skills
Educated in Public..., 2 semesters of graphic..., 3 years of sales..., Experience in computer..., Experienced in working..., Thirst for knowledge..., High energy, outgoing..., Facebook, Marketing Communications, Marketing, Social Media, Salesforce.com, Customer Service, Sales, Public Relations, Leadership, Management, Social Media Marketing, Microsoft Office, Strategic Planning, Email Marketing, Marketing Strategy, AutoCAD, Proposal Writing

Education
Northern Kentucky University   2006 — 2011
Bachelor's Degree, Public Relations

Bishop Brossart High School   2002 — 2006
High School Diploma

Nichole Justice Nichole Justice Cincinnati Area Details
Nichole Justice's Convergys Experience August 2010 - February 2011
Job Recruiter/Facilities Manager at Sterling Medical Staffing Group
Industry Human Resources
Experience
Sterling Medical Staffing Group  June 2015 - Present
EASTER SEALS TRISTATE  May 2015 - Present
NNR Global Logistics  June 2013 - January 2015
DHL via Randstad   September 2012 - June 2013
OfficeTeam  August 2011 - June 2012
Aristech Acrylics   August 2011 - June 2012
Advantage Staffing/Western States Envelope   January 2011 - March 2011
Convergys   August 2010 - February 2011
Western States Envelope & Label  September 2001 - August 2010
Talent Tree Staffing  April 2001 - September 2001

Skills
Customer Service, Training, Data Entry, Invoicing, Phone Etiquette, New Hire Paperwork, I-9 Compliance, Human Resources, New Hire Orientations, Employee Benefits, Onboarding, Pre-employment Testing, Recruiting, Interviews, Phone Screens, Employee Relations, Time Management, Employee Files, Microsoft Office, General Administrative..., Purchasing, Calendaring, Office Equipment..., World Class Customer..., 10 Key, Employment Verifications, ADP HRB, I-9 audits, Extending Offers, Leadership, Phone Coverage, Coordinate Meetings, Special Orders, Client Follow-up

Education
Sullivan University   2009 — 2013
Master's of Science, Human Resources Leadership

Northern Kentucky University   2006 — 2009
Bachelor's of Arts, Organizational Leadership

Northern Kentucky University   2006 — 2009
Associate of Arts, Liberal Studies; Social and Behavioral Sciences

K. Bryan White K. Bryan White Erlanger, Kentucky Details
K. Bryan White's Convergys Experience October 2011 - March 2012
Job Customer Service Representative at Time Warner Cable
Industry Media Production
Experience
Time Warner Cable  July 2015 - Present
ITA Audio Visual Solutions  November 2014 - Present
Telecommunications Board of Northern Kentucky  May 2006 - Present
City Nights   October 1999 - Present
ITA Audio Visual Solutions  April 2014 - November 2014
AT&T  September 2012 - April 2014
Defender Direct  March 2012 - September 2012
Convergys   October 2011 - March 2012
Bankers Life and Casualty  September 2011 - October 2011
Vineyard Cincinnati  May 2006 - February 2011

Skills
Photoshop, Final Cut Pro, After Effects, Premiere, Avid, Editing, Research, Leadership, Video Production, Video, Photography, Video Editing, Directing, Final Cut Studio, Producing, Television, Videography, Lighting, Avid Media Composer, Post Production, Media Production, Broadcast, Videographer, Digital Media, HD Video, Sound, Camera, Camera Operating, Broadcast Television, Digital Video, Web Video, Audio Editing, Music, Camera Operation, Social Media, Customer Service, Training, Team Building, Event Planning, Film, Management, Event Management, Writing, Strategic Planning, Sales, Social Networking, Multimedia

Education
Northern Kentucky University   1992 — 1998
Bachelor of Arts, Radio/Television Production

Daniel Helmick Daniel Helmick Cincinnati Area Details
Daniel Helmick's Convergys Experience May 2007 - August 2007
Job Practice Coordinator at Raymond James
Industry Investment Management
Experience
Raymond James  June 2015 - Present
The Bank of Kentucky  February 2012 - June 2015
Fidelity Investments  July 2007 - February 2012
Convergys   May 2007 - August 2007
Convergys   August 2006 - May 2007
Fidelity Investments  July 2004 - August 2005

Skills
Financial Modeling, Mutual Funds, Risk Management, Derivatives, Corporate Finance, 401k, Equity Research, Financial Reporting, Mergers, Forecasting, Bloomberg, ETFs, Stocks, Auditing, Security Analysis, Market Research, Stock Research, Morningstar, Currency, Macroeconomics, Quantitative Research, Equity Valuation, Pension Administration, Deferred Compensation, Qualified Retirement..., Trading, Commodity Markets, Cost Benefit, Managerial Finance, Economic Research, Trend Analysis

Education
Northern Kentucky University   2007 — 2010
Master of Business Administration (M.B.A.), Finance Specialization, 3.8 overall; 4.0 in specialization

Northern Kentucky University   2003 — 2006
Bachelor's Degree, Finance, 3.7

St. Xavier High School   1999 — 2003

Robert Wingate Robert Wingate Cincinnati Area Details
Robert Wingate's Convergys Experience August 2013 - October 2014
Job Omni customer service agent II
Industry Logistics and Supply Chain
Experience
Staples  October 2014 - Present
Convergys   August 2013 - October 2014
Carl Zeiss Vision  June 2003 - November 2009

Skills
Troubleshooting, Technical Support, Vendor Management, Process Improvement, Team Building, Manufacturing, Management, Leadership, Account Management, Training, Cross-functional Team..., Customer Service, Strategic Planning

Education
Northern Kentucky University
bachelor of political science

Patricia Achille, CPA Patricia Achille, CPA Philadelphia, Pennsylvania Details
Patricia Achille, CPA's Convergys Experience May 2008 - August 2011
Job Assurance Senior Associate at PwC
Industry Accounting
Experience
PwC  March 2014 - Present
EY  August 2013 - February 2014
PwC  August 2011 - July 2013
Convergys   May 2008 - August 2011
Executive Jet Management  December 2006 - March 2008

Skills
Accounting, Accounts Payable, GAAP, Journal Entries, External Audit, Balance, Auditing, General Ledger, Account Reconciliation, Invoicing, Finance, Cash Flow, Financial Statements, Sarbanes-Oxley Act, Forecasting, SEC filings, Financial Analysis, CPA

Education
University of Cincinnati   2009 — 2010

Northern Kentucky University   2000 — 2006
Bachelor Degree, Accounting

Sarah Baldrick Crail Sarah Baldrick Crail Cincinnati Area Details
Sarah Baldrick Crail's Convergys Experience July 2014 - Present
Job Information Technology Support Specialist at Combined Public Communications
Industry Information Technology and Services
Experience
Combined Public Communications  July 2015 - Present
Mercy Health (formerly Catholic Health Partners)   March 2015 - Present
Convergys   July 2014 - Present
Rayz of Sunshine   May 2011 - Present
Eastern Sheet Metal   August 2008 - May 2011
Mutual of Omaha  June 2006 - June 2008

Skills
Accounting, Customer Service, Microsoft Office, PeopleSoft, Budgets, Process Improvement, Outlook, Financial Analysis, Insurance, Financial Reporting, Microsoft Excel, Auditing, Accounts Payable, Team Building, Access, Finance, Music, Music Theory, Piano, Singing, Drawing, Graphic Arts, Photography, Cleaning, Makeup Artistry, Project Management

Education
Northern Kentucky University   2013 — 2015
Bachelor of Arts (B.A.), Music Therapy/Therapist

University of Phoenix   2008 — 2010
Associate of Arts, Business Management

Northern Kentucky University\   1999 — 2000
Music Education

Pendleton County High School   1995 — 1999
High School Degree

Eric Maschmeyer Eric Maschmeyer Cincinnati Area Details
Eric Maschmeyer's Convergys Experience May 2015 - Present
Job Group Manager, Research Systems at Convergys
Industry Market Research
Experience
Convergys   May 2015 - Present
Convergys   March 2012 - May 2015
Subway  September 2004 - March 2012

Skills
Microsoft Word, Microsoft Office, Microsoft Excel

Education
Northern Kentucky University   2006 — 2010
Bachelor of Science, Marketing

David Tyler Tavel David Tyler Tavel Cincinnati Area Details
David Tyler Tavel's Convergys Experience November 2011 - September 2014
Job Digital Solutions Coordinator at Cengage Learning
Industry Human Resources
Experience
Cengage Learning  September 2014 - Present
Convergys   November 2011 - September 2014
Convergys   September 2011 - November 2011
Convergys   April 2011 - September 2011
Cincinnati Bengals  June 2010 - January 2011
Northern Kentucky University  2010 - 2010

Skills
Leadership, Time Management, Customer Service, Social Networking, Training, Microsoft Office, Sales

Education
Northern Kentucky University   2006 — 2010
BS, Sports Business

Jason Fricke Jason Fricke Ft Mitchell, Kentucky Details
Jason Fricke's Convergys Experience 2009 - 2011
Job IT Technician at StarTek
Industry Information Technology and Services
Experience
StarTek  November 2012 - Present
Total Quality Logistics  2011 - 2012
Convergys   2009 - 2011

Skills
Troubleshooting, Computer Hardware, Computer Repair, Computer Maintenance, Networking, Wireless Networking, Citrix, Transportation, Logistics, Microsoft Exchange, 3PL, Customer Service, Shipping, Software Documentation, Windows 7

Education
Northern Kentucky University   2004 — 2020
Bachelor of Applied Science (BASc), Computer Science

Jason Fricke Jason Fricke Cincinnati Area Details
Jason Fricke's Convergys Experience July 2010 - October 2011
Job Logistics Account Executive at Total Quality Logistics
Industry Logistics and Supply Chain
Experience
Total Quality Logistics  October 2011 - Present
Convergys   July 2010 - October 2011
Convergys   December 2009 - July 2010

Skills
3PL, Freight Brokerage, Truckload, LTL, Freight, FTL, Transportation, Logistics Management, Trucking, Logistics, Transportation..., Reefer, Flatbed, Tape Management, Shipping, Computers, Microsoft Office

Education
Northern Kentucky University   2004 — 2019
Bachelor's degree, Computer Science

Mark Kaufman, PMP Mark Kaufman, PMP Cincinnati Area Details
Mark Kaufman, PMP's Convergys Experience May 1996 - September 2006
Job Currently the Program Manager for the Enterprise Test Data Directory initiative
Industry Banking
Experience
Fifth Third Bank  March 2015 - Present
Fifth Third Bank  July 2013 - February 2015
Fifth Third Bank  April 2011 - June 2013
Fifth Third Bank  November 2008 - March 2011
Fifth Third Bank  October 2007 - October 2008
Siemens  September 2006 - October 2007
Convergys   May 1996 - September 2006

Skills
Six Sigma, PMP, ITIL Certified, Metrics, Process Improvement, SDLC, PMO, Business Process..., Vendor Management, Business Analysis, Project Portfolio..., Release Management, ITIL, Project Management, Change Management, Software Project..., IT Service Management, Visio, Requirements Analysis, Program Management

Education
Northern Kentucky University   1993 — 1998
Information Systems, Business Administration

Northern Kentucky University

Jessica Andress- Keam Jessica Andress- Keam Cincinnati Area Details
Jessica Andress- Keam's Convergys Experience September 2008 - December 2008
Job at Citizen Star Home Center LLC
Industry Financial Services
Experience
Citizen Star Home Center, LLC   March 2010 - Present
Rapid Mortgage  July 2009 - September 2010
The Reserve Piano Lounge   November 2006 - November 2009
Convergys   September 2008 - December 2008
Outback Steakhouse  October 1997 - October 2006
Kentucky Speedway  April 2002 - September 2006

Skills
Recruiting, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Event Planning, Outlook, Social Media, Microsoft Word, Marketing, Loans, Mortgage Lending, Leadership

Education
Northern Kentucky University
Bachelors of Science, Business Management / Business Administration

Scott High School   1996 — 1999

James Kiger James Kiger Cincinnati Area Details
James Kiger's Convergys Experience October 2012 - June 2013
Job Payroll Coordinator
Industry Financial Services
Experience
trustaff  May 2015 - Present
Payroll Partners, Inc   June 2013 - November 2014
Convergys   October 2012 - June 2013
Remke Markets  May 2006 - June 2011

Skills
Microsoft Office, Customer Service, Microsoft Excel, Time Management, PowerPoint, Microsoft Word, Social Media, Leadership, Public Speaking, Marketing

Education
Northern Kentucky University   2015 — 2017
Master of Business Informatics

Spring Hill College   2007 — 2011
Bachelor of Arts, History and International Studes

Jamey Howe Jamey Howe Cincinnati Area Details
Jamey Howe's Convergys Experience September 2013 - Present
Job Director of External Reporting at Convergys
Industry Accounting
Experience
Convergys   September 2013 - Present
Ashland, Inc.   March 2012 - September 2013
Ashland, Inc.   May 2010 - March 2012
Ernst & Young LLP  January 2004 - May 2010

Skills
Auditing, Sarbanes-Oxley, Sarbanes-Oxley Act, Accounting, Financial Reporting, GAAP, Financial Statements, US GAAP, Financial Accounting, SEC filings, Internal Controls

Education
Northern Kentucky University   1999 — 2003
BS, Accounting

Theresa Hils Taylor Theresa Hils Taylor Cincinnati Area Details
Theresa Hils Taylor's Convergys Experience July 2001 - August 2005
Job Marketing Communications Manager at St. Elizabeth Healthcare
Industry Marketing and Advertising
Experience
St. Elizabeth Healthcare  March 2009 - Present
Barefoot  February 2007 - February 2009
Saatchi & Saatchi X  March 2006 - February 2007
Convergys   July 2001 - August 2005
FS Creations, Inc.   August 1999 - July 2001

Skills
Marketing Communications, Project Management, Strategy, Management, Social Media Marketing, Advertising, Marketing Strategy, Digital Marketing, Strategic Communications, Marketing, Event Planning, Strategic Planning, Event Management, Integrated Marketing, Email Marketing, Corporate Communications, Leadership, Market Research, Editing

Education
Regis University   2003 — 2005
MBA, Master Business Administration

Northern Kentucky University   1995 — 2000
BA, Graphic Design & Marketing

Joseph Ohemeng Joseph Ohemeng New Albany, Ohio Details
Joseph Ohemeng's Convergys Experience September 2006 - October 2007
Job Head of IT Audit at Abercrombie & Fitch
Industry Information Technology and Services
Experience
Abercrombie & Fitch  June 2014 - Present
University of Cincinnati  October 2011 - Present
Macy's  October 2006 - October 2011
Convergys   September 2006 - October 2007

Skills
Information Technology, Auditing

Education
Northern Kentucky University   2002 — 2008
Masters, Business Administration, Information Systems, Health Informatics, Information Security

Clare Trischler Clare Trischler Cincinnati Area Details
Clare Trischler's Convergys Experience June 2007 - May 2013
Job Specialist
Industry Information Technology and Services
Experience
Cincinnati  May 2013 - Present
Convergys   June 2007 - May 2013
Great American Insurance  2002 - 2007
Dow Corning  1987 - 2002
EDS Group  1985 - 1987
Michigan State University  1980 - 1983

Skills
Management, Cisco Technologies, Vendor Management, Data Center, Active Directory, Disaster Recovery, ITIL, Windows Server, VPN, Service Delivery, Firewalls, VMware, Network Security, Routers, Servers, IT Management, SDLC, WAN, CCNA, IT Service Management, VoIP, Process Improvement, Telecommunications, Security, Call Centers, Network Architecture, Business Analysis, Network Administration, Troubleshooting, Integration, Infrastructure, Networking, Switches, Routing, Technical Support, Managed Services, Virtualization, Operating Systems, Sla, Information Technology, Governance, IT Operations, CISSP, Cisco IOS, DHCP, DNS, Incident Management, System Deployment

Education
Northern Kentucky University   2002 — 2005
Bachelor of Arts (B.A.), Organizational Leadership / IT, 4.0 GPA

Trent Saalfeld Trent Saalfeld Cincinnati Area Details
Trent Saalfeld's Convergys Experience May 1999 - August 2000
Job Direct Marketing Strategy
Industry Financial Services
Experience
Fidelity Investments  March 2006 - Present
Fifth Third Bank  January 2003 - March 2006
Cadence Network  August 2000 - January 2003
Convergys   May 1999 - August 2000
Great American Insurance  May 1998 - May 1999

Education
Thomas More College   2003 — 2004
Masters, Business Administration

Northern Kentucky University   1998 — 2001
Bachelors of Science, Computer Science

Rick Guthier Rick Guthier Cincinnati Area Details
Rick Guthier's Convergys Experience August 2006 - January 2013
Job Lead Network Engineer at The David J. Joseph Co.
Industry Computer Networking
Experience
The David J. Joseph Co.   January 2013 - Present
Convergys   August 2006 - January 2013
Logicalis  September 2004 - August 2006
Cincinnati Bell Telephone  1997 - 2004

Skills
CCNP, Network Security, Cisco Technologies, Cisco IOS, WAN, CCNA, Data Center, CCNP Security, Cisco Nexus

Education
Northern Kentucky University   1986 — 1991
BS, Computer Science

Gary Caldwell Gary Caldwell Greater Seattle Area Details
Gary Caldwell's Convergys Experience May 1989 - September 1995
Job Principal SDE Lead
Industry Computer Software
Experience
Microsoft  May 2004 - Present
BroadJump Inc.   1999 - 2003
Entek  1995 - 1997
Convergys   May 1989 - September 1995

Skills
Software Engineering, Program Management, Agile Methodologies, C#, Testing, Mobile Devices, Software Development, Microsoft SQL Server, XML, Windows, Multithreading, Enterprise Software, Distributed Systems, Web Services, Software Design, Software Project..., Scrum

Education
Northern Kentucky University   1987 — 1991
BS, Computer Science

Campbell County High School

Michelle Kraus Michelle Kraus Cincinnati Area Details
Michelle Kraus's Convergys Experience December 2014 - Present
Job Manager/Sr. Research Analyst at Convergys
Industry Market Research
Experience
Convergys   December 2014 - Present
Convergys   January 2012 - December 2014
Convergys   March 2011 - January 2012
Convergys   September 2007 - March 2011
Convergys   August 2003 - August 2007
Convergys   August 2000 - July 2003

Education
Northern Kentucky University   1999 — 2001
Bachelors, Computer Science and Math

Purdue University   1997 — 1999

Tom Pielage Tom Pielage Cincinnati Area Details
Tom Pielage's Convergys Experience September 1995 - July 2009
Job Business Analyst Consultant at 5th/3rd at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems  March 2014 - Present
CH Mack, Inc.   September 2011 - October 2013
Ascendum Solutions  July 2011 - September 2011
Centric Consulting  August 2009 - June 2011
Convergys   September 1995 - July 2009
American Computer Technology   September 1983 - September 1995

Skills
Business Analysis, Software Documentation, Software Development, Oracle, Requirements Analysis, SQL, Requirements Gathering, Quality Assurance, Business Intelligence, SDLC, Training, Business Process, Process Improvement, Integration

Education
Northern Kentucky University   1979 — 1983
BS, Computer Science

Purcell Marian High School   1975 — 1979

Nativity Grade School

Jenny Parrish Jenny Parrish Cincinnati Area Details
Jenny Parrish's Convergys Experience September 2008 - July 2009
Job Business Analyst at Kroger
Industry Retail
Experience
Kroger  November 2010 - Present
Convergys   September 2008 - July 2009
Convergys   1985 - 2007
Convergys   April 1998 - December 2006
cbis  1985 - 2000

Skills
Retail Operations..., Business Analysis, Program Management, Requirements Gathering, Forecasting, Software Documentation, Management, Customer Service, CRM, Account Management, Telecommunications, Testing, Vendor Management, Process Improvement, SDLC, Cross-functional Team..., Business Process..., Project Management, Requirements Analysis, Change Management, Team Leadership, Business Intelligence, Analysis, Business Process, Software Project..., Team Management, Leadership, Team Building, Agile Methodologies, IT Management, Budgets, Project Planning, Quality Assurance

Education
Northern Kentucky University   1980 — 1984
Bachelor of Arts, English

Greg Hickey Greg Hickey Cincinnati Area Details
Greg Hickey's Convergys Experience 1979 - 2007
Job Telecommunications Professional
Industry Telecommunications
Experience
Convergys   1979 - 2007

Education
Northern Kentucky University   1980 — 1985

Terry Burns, PMP Terry Burns, PMP Cincinnati Area Details
Terry Burns, PMP's Convergys Experience 1987 - 2003
Job Project Manager at EMC
Industry Information Technology and Services
Experience
EMC  February 2007 - Present
Convergys   1987 - 2003

Skills
PMP, Six Sigma, Release Management, ITIL, Data Center, Requirements Gathering, Project Planning, Process Improvement, Integration, Application Development, Change Management, Documentation, Team Leadership, Resource Management, Mentoring, Telecommunications, Operations Management, Vendor Management, Requirements Analysis, SDLC, Software Documentation, Software Project..., Solution Architecture

Education
Northern Kentucky University   1977 — 1982
B.S, Public Administration

Gary Usleaman Gary Usleaman Cincinnati Area Details
Gary Usleaman's Convergys Experience October 2002 - November 2007
Job Enterprise Security Architect at Vantiv
Industry Information Technology and Services
Experience
Vantiv  June 2014 - Present
Vantiv  July 2013 - June 2014
Vantiv  March 2012 - July 2013
Fifth Third Processing Solutions  January 2011 - March 2012
Fifth Third Bancorp  June 2009 - January 2011
TEKsystems  April 2008 - June 2009
Convergys   October 2002 - November 2007
Professional Data Resources  October 1996 - October 2002
Self Employed  August 1995 - October 1996
Cincinnati Bell Information Systems  January 1991 - August 1995

Skills
Software Development, Unix, Databases, Object Oriented Design, C++, Program Management, C, Telecommunications, Distributed Systems, Analysis, OOP, User Interface Design, Leadership, Windows, Training, SDLC, Agile Methodologies, Requirements Analysis, Enterprise Architecture, SQL

Education
Northern Kentucky University   1982 — 1986
Bachelor of Science, Computer Sciences, Mathematics

Erika Jay Erika Jay Cincinnati Area Details
Erika Jay's Convergys Experience October 1997 - December 2001
Job Lecturer UNV 101 at Northern Kentucky University
Industry Human Resources
Experience
Northern Kentucky University  August 2014 - Present
Northern Kentucky University  March 2013 - Present
INROADS, Inc.   October 2009 - March 2013
INROADS, Inc  April 2006 - October 2009
SUMA   2005 - 2006
Lincoln Crawford Nursing & Rehabilitation Center   2002 - 2003
Convergys   October 1997 - December 2001

Skills
Recruiting, Talent Management, Interviews, Human Resources, Strategy, Talent Acquisition, Program Management, Leadership Development, Management, Strategic Planning, Fundraising, Leadership, Public Speaking, Nonprofits, Event Planning, Coaching, Community Outreach, Conflict Resolution, Microsoft Office, Organizational...

Education
Northern Kentucky University   2014 — 2015
Industrial Psychology Certificate, Industrial and Organizational Psychology

Northern Kentucky University   2010 — 2014
Master of Arts in Integrative Studies, Industrial and Organizational Psychology & Public Administration

Union Institute & University   1999 — 2001
BA, Communications

Joe Rust Joe Rust Cincinnati Area Details
Joe Rust's Convergys Experience July 2001 - September 2007
Job Principal Developer at Fifth Third Bank
Industry Computer Software
Experience
Fifth Third Bank  September 2011 - Present
Cardinal Solutions Group  September 2007 - September 2011
Fifth Third Bank  2007 - September 2011
Convergys   July 2001 - September 2007

Skills
Java Application..., Object Oriented Design, Wicket, Spring, Spring MVC, Hibernate, JMS, JTA, DB2, Apache Ivy, Maven, JUnit, Mockito, Java Enterprise Edition, Architectures, Continuous Integration, Java

Education
Northern Kentucky University   1997 — 2001
Bachelor's, Computer Science, Mathematics

John Fechtig John Fechtig Cincinnati Area Details
John Fechtig's Convergys Experience ManagerDelta Air Lines1994 - 2005
Job Manager at Convergys
Industry Airlines/Aviation
Experience
Convergys   ManagerDelta Air Lines1994 - 2005

Education
Northern Kentucky University

Tyler Heidel Tyler Heidel Cincinnati Area Details
Tyler Heidel's Convergys Experience February 2006 - Present
Job Accountant at Convergys
Industry Accounting
Experience
Convergys   February 2006 - Present

Skills
Accounting

Education
Northern Kentucky University   2007 — 2008
Masters, Accounting

Thomas More College   2003 — 2007

Mike Lense Mike Lense Orlando, Florida Area Details
Mike Lense's Convergys Experience August 2004 - Present
Job Sr. Analyst, Operating Systems at Convergys
Industry Computer Software
Experience
Convergys   August 2004 - Present
Tupperware  December 2002 - August 2004
Publix  October 2002 - December 2002
Sprint  February 1990 - May 2002
Makro  January 1989 - February 1990
Clopay Corporation  September 1980 - January 1989

Skills
HP-UX, RedHat, AIX, RHEL, Shell Scripting, Red Hat Linux, Unix Administration, Clustering, System Administration, Veritas, NFS, Operating Systems, Servers, Unix, HP, Unix Shell Scripting, Patch Management, Linux server..., SSH, Disaster Recovery, Veritas Cluster Server, Cluster, Linux System..., Requirements Analysis, Technical Support, Process Improvement, ITIL, Integration

Education
Northern Kentucky University   1978 — 1982
AAS, Computer Science

Jeff Baioni Jeff Baioni Cincinnati Area Details
Jeff Baioni's Convergys Experience March 2011 - January 2014
Job Director, Performance Consulting Learning and Leadership Development at The E.W. Scripps Company
Industry Professional Training & Coaching
Experience
The E.W. Scripps Company   March 2014 - Present
Northern Kentucky University  August 2008 - February 2014
Convergys   March 2011 - January 2014
Citi Group  August 2007 - March 2011
Citigroup  September 2000 - August 2007
Citi  1998 - 2001
Citi  1996 - 1999

Skills
Training, Leadership Development, Leadership, Organizational..., Strategy, Coaching, Marketing, Program Management, Team Building, Performance Management, Management, Strategic Planning, Change Management, E-Learning, Sales, Event Management, Employee Training, Sales Management, Project Planning, Software Documentation, Budgets, Instructional Design, Curriculum Design, Talent Management, Public Speaking, Executive Coaching, Employee Engagement, Employee Relations, Customer Service, Organizational..., Training Delivery

Education
Northern Kentucky University   2005 — 2008
Master of Business Administration, Business

Northern Kentucky University   1986 — 1990
Bachelor of arts, Speech Communication

Ryan Sturdivant Ryan Sturdivant Cincinnati Area Details
Ryan Sturdivant's Convergys Experience 1990 - 2007
Job Java Developer at Cincinnati Financial Corporation
Industry Insurance
Experience
Cincinnati Financial Corporation  Java DeveloperCincinnati Financial Corporation2008 - Present
Convergys   1990 - 2007

Education
Northern Kentucky University   1986 — 1991

Rosalie Snow Rosalie Snow Lexington, Kentucky Area Details
Rosalie Snow's Convergys Experience May 1985 - December 1998
Job Specialist at Toyota Motor Engineering and Manufacturing North America (TEMA)
Industry Automotive
Experience
Toyota Motor Engineering and Manufacturing North America (TEMA)   January 2013 - Present
Toyota  January 1999 - December 2012
Convergys   May 1985 - December 1998

Skills
PeopleSoft, Microsoft SQL Server, Toyota Production System, Oracle, Software Compliance, Unix, Manufacturing, ETL, COBOL, Toyota Way, Inventory, Automotive, License Management, JIT

Education
Northern Kentucky University   1981 — 1985
B.S., Computer Science and Math

University of Dayton   1980 — 1981
None, Computer Science, Math

Lloyd High School   1976 — 1980

Laura Furst Laura Furst Cincinnati Area Details
Laura Furst's Convergys Experience August 2010 - January 2011
Job at
Industry Mental Health Care
Experience
Talbert House  October 2013 - Present
Community Mental Health Center, Inc  January 2013 - October 2013
Convergys   August 2010 - January 2011
U.S. Census Bureau   April 2010 - July 2010
Bader Company  April 2010 - June 2010
Walgreens Take Care Clinic   October 2009 - April 2010
American Cancer Society  October 2007 - July 2009
Bob Bader Company   January 2006 - October 2007
Office Team at Bader Company   August 2005 - January 2006
SOA Watch   February 2005 - June 2005

Skills
Fundraising, Community Outreach, Social Networking, Small Group Counseling, Empathy, Individual Counselling, Mindfulness, REBT, CBT, Progress Notes, Crisis, Community Development, Conflict Resolution, Editing, Mental Health, Facebook

Education
Northern Kentucky University   2011 — 2013
Master of Science (MS), Clinical Mental Health Counseling

University of Kentucky   2000 — 2001
MA, International Politics, Diplomacy and Conflict Resolution

University of Evansville   1991 — 1995
BA, International Studies

Diane Coach Diane Coach Cincinnati Area Details
Diane Coach's Convergys Experience
Job HeadCoach at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys  

Skills
Employee Engagement, Coaching

Education
Northern Kentucky University

Dorothy Wright PMP Dorothy Wright PMP Cincinnati Area Details
Dorothy Wright PMP's Convergys Experience January 2011 - January 2013
Job Lead Project Manager at Fifth Third Bank
Industry Information Technology and Services
Experience
84.51˚   June 2015 - Present
Fifth Third Bank  March 2014 - June 2015
Centric Consulting  January 2013 - March 2014
Convergys   January 2011 - January 2013
Northern Kentucky University  April 2007 - January 2011
Convergys   August 1997 - December 2004

Skills
SDLC, Software Project..., PMP

Education
Wright State University   1995 — 1997
MBA, Information Systems

Northern Kentucky University   1990 — 1995
BS, Information Systems

Dave Warning Dave Warning Cincinnati Area Details
Dave Warning's Convergys Experience 1998 - 2004
Job Experienced Finance and Accounting Professional
Industry Logistics and Supply Chain
Experience
Career Transition  November 2008 - Present
Advanced Handling Systems  2007 - 2008
Convergys   1998 - 2004
Mercantile Stores  1979 - 1998

Skills
Financial Analysis, Variance Analysis, Financial Reporting, General Ledger, Process Improvement, Forecasting, Managerial Finance, Budgets, Strategic Financial..., Cash Flow, Sarbanes-Oxley Act, Accounts Payable, Cost Accounting, Financial Accounting, Cash Management, Internal Controls, Account Reconciliation, Accounts Receivable, Strategic Planning, Management, Financial Planning

Education
Northern Kentucky University

Jared Presley Jared Presley Cincinnati Area Details
Jared Presley's Convergys Experience August 2011 - May 2012
Job Information Specialist, Organizer, Musician and Photographer
Industry Libraries
Experience
Amazon.com  May 2012 - Present
Jared Presley Studio   January 2011 - Present
Convergys   August 2011 - May 2012
Kenton County Public Library  January 2012 - April 2012
Amazon.com  July 2010 - March 2011
US Census Bureau  April 2010 - June 2010
Larosa's Pizzeria  May 2005 - May 2009

Skills
Microsoft Office, Prezi, Adobe Reader, Adobe Software, Photography, Photoshop, Digital Photography, Guitarist, Musicianship, Lightroom, Musicians, Illustrator, Music, Adobe Acrobat, Adobe Creative Suite, Recording, Mac, After Effects, Video Editing, CSS, Art, InDesign, Creative Writing, Videography, Copy Editing, Video Production, Social Media, Web Design, Graphic Design, Image Editing, Final Cut Pro, Premiere, Proofreading, Editing, Audio Editing, Dreamweaver, WordPress, Microsoft Word, Guitar, HTML, Interviews, Blogging

Education
University of Kentucky   2011 — 2013
Master's degree, Library and Information Science

Northern Kentucky University   2004 — 2009
BA, Art

Lawrenceburg High School

Kurt Rizzo Kurt Rizzo Cincinnati Area Details
Kurt Rizzo's Convergys Experience June 1998 - December 2008
Job Mechanical Assembler
Industry Electrical/Electronic Manufacturing
Experience
Vega Americas, Inc.   January 2010 - Present
Convergys   June 1998 - December 2008
Convergys   June 1989 - May 1998
Campbell County Equipment   April 1986 - May 1989

Education
Northern Kentucky University   1985 — 1987
Engineering Technology

Eric Messer Eric Messer Cincinnati Area Details
Eric Messer's Convergys Experience January 2009 - October 2013
Job Call Center Personel at Convergys
Industry Consumer Services
Experience
Progress Rail Services  October 2013 - Present
Convergys   January 2009 - October 2013
Apex Technology  May 2005 - June 2008
Securitas  August 2004 - March 2005

Skills
DNS, Call Centers, SharePoint, Management, Leadership, Troubleshooting

Education
Lincoln College of Technology   2011 — 2013
Associate of Science (A.S.), Computer Networking & Security

Northern Kentucky University   2007 — 2012
In Progress, Computer Science/Industrial Machanics

Chris McKinnon Chris McKinnon Cincinnati Area Details
Chris McKinnon's Convergys Experience 2005 - 2007
Job Default & Special Servicing Supervisor at Fifth Third Bank
Industry Banking
Experience
Fifth Third Bank  December 2014 - Present
Fifth Third Bank  December 2012 - December 2014
Fifth Third Bank  March 2012 - December 2012
Total Quality Logistics  August 2010 - February 2012
The Paragon Financial Group, MassMutual   January 2009 - August 2010
Wholesome Pet Distributing Inc   June 2007 - September 2008
Convergys   2005 - 2007

Skills
Insurance, Business Planning, Customer Service, Customer Relations, PowerPoint, Word, Excel, Logistics, FHA, HAMP, VA loans, HAFA, Microsoft Excel, Mortgage Servicing, USDA, Training, Microsoft Word, Selling, Financial Analysis, Analysis

Education
Northern Kentucky University   2014 — 2016
Master's degree, Executive Leadership and Organizational Change

Xavier University   2002 — 2007
BSBA, Finance

Robin Zentmeyer Robin Zentmeyer Cincinnati Area Details
Robin Zentmeyer's Convergys Experience September 1998 - Present
Job Senior Director, Operations at Convergys
Industry Market Research
Experience
Convergys   September 1998 - Present
Convergys   February 1988 - September 1998

Skills
Marketing Research, Operations Management, Customer Experience, Market Research, Analytics, BPO, Call Center, Customer Satisfaction, Segmentation, Vendor Management, Data Analysis, Competitive Analysis, CRM, Cross-functional Team..., Marketing Strategy, Competitive Intelligence, Customer Insight, P&L Management, Strategy

Education
Northern Kentucky University   1983 — 1987
B.S., Marketing

GCHS

GCHS

Jerry Machenheimer Jerry Machenheimer Cincinnati Area Details
Jerry Machenheimer's Convergys Experience 1996 - May 1998
Job Owner at Banasch's Fabrics
Industry Consumer Services
Experience
Banasch's Fabrics   October 2009 - Present
Cintas  May 2007 - April 2010
UBS Wealth Management  April 2006 - May 2007
Amerigroup Financial   September 2004 - April 2006
Banaschs   November 2001 - September 2004
Fidelity Mortgage  May 1998 - November 2001
Convergys   1996 - May 1998

Education
Northern Kentucky University   1988 — 1993
Bachelor, Business Management

Garry Sebastian Garry Sebastian Cincinnati Area Details
Garry Sebastian's Convergys Experience May 1984 - February 2001
Job Project Manager/Estimator
Industry Construction
Experience
ElectricMasters, Inc   February 2001 - Present
Convergys   May 1984 - February 2001
Total Transportation Services   September 1981 - May 1984

Skills
Project Management, Software Development, Estimating, Management, Change Management, Renovation, Construction Management, Software Installation, Subcontracting, Program Management, Purchasing, Project Estimation, Team Building, Contract Negotiation, Contract Management, Team Leadership, Process Scheduler, Customer Service, Sales Management, Telecommunications, Process Improvement, Value Engineering, Account Management, Electricians, Restoration, Troubleshooting, Contractors, Project Control, Construction, Team Management, Project Planning, Proposal Writing, Strategic Planning

Education
Xavier University   1985 — 1987
master's level courses in management finance and accounting

Northern Kentucky University   1979 — 1984
BS, Computer Science

Jason Fricke Jason Fricke Cincinnati Area Details
Jason Fricke's Convergys Experience July 2010 - Present
Job Technical Support Rep. at Convergys
Industry Information Technology and Services
Experience
Convergys   July 2010 - Present
Convergys   December 2009 - July 2010
Unique Courier Service   May 2008 - November 2009

Education
Northern Kentucky University   2004 — 2008
In progress, Computer Science

Christi (Christi Bain) Warren Christi (Christi Bain) Warren Cincinnati Area Details
Christi (Christi Bain) Warren's Convergys Experience 2009 - 2010
Job Contract Analyst at Pomeroy
Industry Information Technology and Services
Experience
Pomeroy  2011 - Present
Pomeroy  2010 - 2011
Convergys   2009 - 2010
Convergys   2005 - 2008
Convergys   2001 - 2005

Skills
Contract Negotiation, Contract Management, Contractual Agreements, Contract Law, Microsoft Word, Microsoft Excel, Microsoft Office, WebEx, Nitro, SharePoint, Access, Project Management, Business Analysis, Technical Support

Education
Northern Kentucky University   1994 — 2000
Bachelor of Science (BS), Information Systems

Lynn Grome Lynn Grome Cincinnati Area Details
Lynn Grome's Convergys Experience December 2004 - Present
Job Operations Manager at Convergys
Industry Market Research
Experience
Convergys   December 2004 - Present
Convergys   February 1996 - December 2004
Convergys   February 1995 - February 1996
The Answer Group, LLC   November 1990 - February 1995
SPAR/Burgoyne   August 1979 - November 1990

Education
Northern Kentucky University   1980 — 1985
Bachelor of Science (B.S.), Marketing

Vicki Reinhard Vicki Reinhard Cincinnati Area Details
Vicki Reinhard's Convergys Experience March 2003 - Present
Job Director, Research Systems & Processing at Convergys
Industry Market Research
Experience
Convergys   March 2003 - Present
Convergys   1998 - 2001
Convergys   1997 - 1998
Alliance Research, Inc   1989 - 1996

Skills
Marketing Research, Analytics, Quantitative Research, Customer Insight, Market Research

Education
Northern Kentucky University   1989 — 1994
B.A., Psychology / Marketing, Magna cum laude

Jason Rehkamp Jason Rehkamp Burlington, Kentucky Details
Jason Rehkamp's Convergys Experience February 2007 - May 2008
Job Systems Analyst at Dell
Industry Information Technology and Services
Experience
Dell  May 2008 - Present
Convergys   February 2007 - May 2008
Xerox  July 2003 - January 2007
Pomeroy IT Solutions  June 1999 - February 2003

Skills
Backup Exec, Dell PowerEdge Servers, A+ Certified, Windows 7, Windows Server 2003, Windows XP Professional, Cisco Switches, Windows Server, XP, Servers, Hardware, Technical Support, Software Installation, Cisco Nexus, Network Administration, Help Desk Support, Laptops, Printers, Microsoft Certified..., Switches, VMware, Virtualization, Disaster Recovery, Active Directory, Dell Computers, Windows XP

Education
Northern Kentucky University   1995 — 2014
Communications

Northern Kentucky University

Kevin Schnelle Kevin Schnelle Cincinnati Area Details
Kevin Schnelle's Convergys Experience September 1997 - April 2001
Job Regional Sales Manager at Richards Industries
Industry Mechanical or Industrial Engineering
Experience
Richards Industries  January 2006 - Present
Worley Plumbing Supply   September 2003 - January 2006
Mutual Manufacturing & Supply Company   April 2001 - September 2003
Convergys   September 1997 - April 2001

Skills
New Business Development, International Sales, Sales Management, Key Account Management, Product Development, Negotiation, Strategic Planning, Valves, International Business, Marketing Strategy, Lean Manufacturing, Marketing, Inventory Management, Process Improvement, Microsoft Office, Sales Operations, Account Management, Marketing Communications, Direct Sales, Customer Service, Key Account Development, Manufacturing, Sales

Education
Northern Kentucky University   1994 — 1998
Bachelor, Communication

Christina Borman Christina Borman Cincinnati Area Details
Christina Borman's Convergys Experience August 2007 - October 2009
Job Service Desk Level I
Industry Information Technology and Services
Experience
Pomeroy  May 2014 - Present
Fifth Third Bank  January 2010 - May 2014
Convergys   August 2007 - October 2009

Skills
Process Improvement, Technical Support, Computer Hardware, Customer Satisfaction, Call Centers, Troubleshooting, Windows 7, Cosmetology, Customer Service, Communication, Leadership

Education
Northern Kentucky University   2011 — 2015
Computer Information Technology

Brown Mackie College of Northern Kentucky   2008 — 2010
Associates, Information Technology

Jeff Blanchet Jeff Blanchet Cincinnati Area Details
Jeff Blanchet's Convergys Experience April 1995 - October 1995
Job Lead Developer | Technical Architect at CNBS Software
Industry Apparel & Fashion
Experience
CNBS Software   May 2013 - Present
Luxottica Retail  September 2008 - May 2013
Makino  May 1998 - September 2008
Cognis  February 1997 - May 1998
SDRC  August 1986 - February 1997
Convergys   April 1995 - October 1995

Skills
SAP, ABAP, ERP, SAP R/3, IDOC, SAP Implementation, SAP ERP, Business Process, SAP PI, Business Objects, CRM, SAP Netweaver, SD, Integration, SDLC, SAP XI, EDI, Web Development, SAP BW, Requirements Analysis, Business Intelligence, Golf, SAP MM, Data Warehousing, SAP BI, IT Project Leadership, Business Analysis

Education
Northern Kentucky University   1983 — 1988
Bachelor's degree, Computer Science

Ryan Hazelrigg Ryan Hazelrigg Cincinnati Area Details
Ryan Hazelrigg's Convergys Experience October 2008 - September 2013
Job Workforce Management Analyst at RDI Marketing Services
Industry Outsourcing/Offshoring
Experience
RDI Marketing Services  September 2013 - Present
Convergys   October 2008 - September 2013
Comair  May 2004 - October 2008

Skills
Customer Service, Microsoft Excel, Microsoft Office, Operations Management, Process Improvement, Process Scheduler, Leadership, Team Building, Account Management, Management, Microsoft Word, Outlook, Sales, Data Analysis, Forecasting, Marketing, Time Management, Training

Education
Northern Kentucky University   2002 — 2004
General, General

Dan Argo Dan Argo Cincinnati Area Details
Dan Argo's Convergys Experience 2005 - 2010
Job Director Information Technology at Directions Research, Inc.
Industry Market Research
Experience
Directions Research, Inc.   May 2010 - Present
Convergys   2005 - 2010
Catalina Marketing Research Solutions  1997 - 2005

Education
Northern Kentucky University   1996 — 2000
BS, Computer Science & Mathematics

Megan Coomer Megan Coomer Cincinnati Area Details
Megan Coomer's Convergys Experience March 2008 - August 2008
Job Associate Relations Manager for Kroger
Industry Retail
Experience
Kroger  November 2010 - Present
Kroger  August 2008 - November 2010
Convergys   March 2008 - August 2008
Speedway SuperAmerica LLC  August 2007 - February 2008

Education
Northern Kentucky University   2001 — 2003
not completed, Accounting

East Jessamine High School   1997 — 2001
Diploma, General

Keather Wainscott Keather Wainscott Falmouth, Kentucky Details
Keather Wainscott's Convergys Experience January 2012 - Present
Job Licensed Insurance Agent at Connie Coots Agency
Industry Consumer Services
Experience
Connie Coots Agency   August 2013 - Present
Convergys   January 2012 - Present
BCG Terminal Funding Company   December 2008 - 2011

Education
Northern Kentucky University

Gary Lenhof Gary Lenhof Covington, Kentucky Details
Gary Lenhof's Convergys Experience January 2008 - August 2012
Job HR Coordinator at Pomeroy
Industry Information Technology and Services
Experience
Pomeroy  June 2015 - Present
Horseshoe Cincinnati Casino   April 2013 - Present
Cincinnati Horseshoe Casino   August 2012 - April 2013
Convergys   January 2008 - August 2012
Convergys   May 2007 - January 2008
Convergys   December 2000 - May 2007
Convergys   January 1997 - December 2000
Convergys   November 1994 - January 1997
Convergys   March 1988 - November 1994

Education
Northern Kentucky University   1986 — 2009
Bachelors, Organizational Leadership

Holy Cross High School   1981 — 1985
High School Diploma

St. Augustine   1973 — 1980

Susie Grau Susie Grau Cincinnati Area Details
Susie Grau's Convergys Experience October 2007 - October 2008
Job Payroll at NorthgateArinso
Industry Information Technology and Services
Experience
JPMorgan Chase  2010 - 2013
NorthgateArinso  2007 - 2013
Convergys   October 2007 - October 2008
Convergys   2007 - 2007

Skills
Payroll, HRIS, PeopleSoft, System Administration, Access, Customer Service, SAP, Human Resources, SAP HR, Performance Management, Employee Benefits, Employee Relations, ADP Payroll, Personnel Management, Benefits Administration, Process Improvement, Vendor Management

Education
Northern Kentucky University   1992 — 1998
Bachelors

Lihong Zhu Lihong Zhu Cincinnati Area Details
Lihong Zhu's Convergys Experience April 2002 - April 2007
Job Software QA analyst
Industry Computer Software
Experience
Vantiv  June 2011 - April 2014
Fifth Third Bank  April 2007 - June 2011
Convergys   April 2002 - April 2007

Skills
Disaster Recovery, Active Directory, SDLC, IT Management, Windows Server, ITIL, Microsoft SQL Server, Business Analysis, SQL, Vendor Management, SharePoint, Troubleshooting, Visio, VMware, Servers, IT Strategy, Requirements Analysis, Business Intelligence, Enterprise Architecture, Process Improvement

Education
Northern Kentucky University   1998 — 2001
Bachelor of Science (B.S.), Information Systems

Paul Usalko Paul Usalko Ft Mitchell, Kentucky Details
Paul Usalko's Convergys Experience 1997 - 2012
Job ETL Developer, Kroger
Industry Information Technology and Services
Experience
Convergys   1997 - 2012

Education
Northern Kentucky University

Pamela Reichelderfer Pamela Reichelderfer Cincinnati, Ohio Details
Pamela Reichelderfer's Convergys Experience July 2007 - July 2009
Job Systems Analyst at Kentucky Center for Mathematics
Industry Computer Software
Experience
Kentucky Center for Mathematics  May 2012 - Present
Convergys   July 2007 - July 2009
Convergys   January 2002 - June 2007

Skills
Project Management, SDLC, Requirements Analysis, SQL, Management, Technical Support, Software Project..., Process Improvement, IT Service Management, Requirements Gathering, Software Documentation, Business Process, Business Analysis, Troubleshooting, ITIL

Education
Northern Kentucky University   2011 — 2014
Master's Degree, Computer Science

College of Mount Saint Joseph   1974 — 1978
Bachelor of Science (B.S.), Mathematics, Chemistry

Tommy Sorrell Tommy Sorrell Bellevue, Kentucky Details
Tommy Sorrell's Convergys Experience February 2000 - October 2008
Job Programmer 2 at US Bank
Industry Information Technology and Services
Experience
Zija International  April 2013 - Present
US Bank  October 2008 - Present
Bellevue Independent Schools  June 2000 - Present
Convergys   February 2000 - October 2008

Education
Northern Kentucky University   1995 — 2000
Bachelor of Science (B.S.), Information Technology

Bellevue High School   1990 — 1995

John Gerhardstein John Gerhardstein Cincinnati, Ohio Details
John Gerhardstein's Convergys Experience March 2007 - June 2010
Job Utilities Professional
Industry Utilities
Experience
Cincinnati Bell  2010 - 2011
Convergys   March 2007 - June 2010

Skills
Web Administrator..., Proficient in Microsoft..., Provided help desk..., Staff Photographer for..., Self Employed for 15..., Solid State Electronics..., Computer Hardware..., Digital Imaging

Education
University of Cincinnati   1979 — 1981
Accounting, 3.3

Northern Kentucky University   1978 — 1979
Accounting / Photography, 2.6

Greg Westwood Greg Westwood Latonia, Kentucky Details
Greg Westwood's Convergys Experience 1986 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   1986 - 2012

Education
Southern Ohio College   1982 — 1983
Associates, Information Processing

Northern Kentucky University   1977 — 1978
Bachelor of Arts, Philosophy

University of Kentucky   1971 — 1975
Philosophy

Craig Hamilton, CPA Craig Hamilton, CPA Independence, Kentucky Details
Craig Hamilton, CPA's Convergys Experience February 2011 - Present
Job Director, Accounting at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   February 2011 - Present
Convergys   March 2006 - February 2011
Convergys   October 1997 - March 2006

Skills
Forecasting, Financial Analysis, Hyperion Enterprise, Financial Reporting, Sarbanes-Oxley Act, Cost Accounting, Managerial Finance, Variance Analysis, Strategic Financial..., Accounting, Team Building, General Ledger, Process Improvement, Consolidation, Financial Modeling, PeopleSoft, Finance, Budgets, Microsoft Excel, Business Analysis, Financial Accounting, Internal Controls

Education
Northern Kentucky University   2000 — 2003
Master of Business Administration (M.B.A.)

University of North Carolina at Charlotte   1988 — 1992
Bachelor of Science (B.S.), Accounting

David Kidwell David Kidwell Cincinnati Area Details
David Kidwell's Convergys Experience January 2007 - December 2014
Job Storage Architect at GE
Industry Information Technology and Services
Experience
GE  December 2014 - Present
Convergys   January 2007 - December 2014
Sun Microsystems  June 2000 - August 2006

Skills
Unix, Data Center, Storage, Solaris, Disaster Recovery

Education
Northern Kentucky University
Associate's degree, Industrial Electronics Technology/Technician

Hilary Harmeling Hilary Harmeling Cincinnati, Ohio Details
Hilary Harmeling's Convergys Experience June 2009 - August 2010
Job Sales at Cincy Apparel
Industry Apparel & Fashion
Experience
Cincy Apparel   January 2013 - Present
Portrait Innovations  August 2012 - January 2013
Delta Air Lines  August 2010 - June 2012
Convergys   June 2009 - August 2010

Skills
Customer Service, Empathy, Public Speaking, Business Minded, Typing, Microsoft Office, Sales

Education
Northern Kentucky University   2008 — 2009

Scott High School   2004 — 2008
Diploma

Tom Schumacher Jr. Tom Schumacher Jr. Latonia, Kentucky Details
Tom Schumacher Jr.'s Convergys Experience July 2012 - Present
Job Team Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   July 2012 - Present

Education
Northern Kentucky University   2004 — 2010
Bachelor of Science, Business, Management, Marketing, and Related Support Services

Joshua Sergent Joshua Sergent Cincinnati Area Details
Joshua Sergent's Convergys Experience June 2010 - July 2011
Job Technical Support Analyst II at Paycor
Industry Information Technology and Services
Experience
Paycor  September 2013 - Present
Tolt Service Group  July 2012 - Present
Convergys   June 2010 - July 2011
Tropicana Casino & Resort  January 2008 - November 2008

Skills
COBOL, Microsoft SQL Server, SQL DB2, SQL

Education
Northern Kentucky University   1995 — 2001
Bachelor of Science (BS), Information Technology

Marsha Rose Marsha Rose Cincinnati, Ohio Details
Marsha Rose's Convergys Experience 1993 - 1994
Job Marketing Assistant at Tune Belt
Industry Consumer Goods
Experience
Tune Belt   August 2012 - Present
Legacies   January 2010 - July 2012
Sibcy Cline Realtors  2005 - 2011
Coldwell Banker  2003 - 2005
Contract Professionals  2002 - 2003
AT&T  1994 - 1996
Convergys   1993 - 1994
Roto-Rooter Plumbing and Drain Service  1991 - 1993
Cincinnati Bell  January 1988 - 1992

Skills
Customer Service, Marketing Strategy, Sales, Management, Microsoft Excel, Social Media, Marketing Communications, PowerPoint, Microsoft Word, Microsoft Office, Merchandising, Horticulture, Real Estate, Interior Design, Home Staging

Education
Northern Kentucky University   1986 — 1990
BS Marketing, Marketing/Marketing Management, General, 3.7 GPA Major, 3.5 GPA overall

John Rohling John Rohling Florence, Kentucky Details
John Rohling's Convergys Experience 2010 - 2014
Job Sales/Marketing
Industry Marketing and Advertising
Experience
Convergys   2010 - 2014
National Business Advertising,Inc.   2006 - 2010
Target Marketing, Inc.   1998 - 2006

Skills
Online Advertising, Print Advertising, Broadcast Media Sales, Sales, Negotiation, Marketing, CRM, Marketing Strategy, Sales Management, B2B, New Business Development, Customer Service, Team Player

Education
Northern Kentucky University
Bachelor of Arts (B.A.), Communication and Media Studies

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