Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Alicia Strain Alicia Strain Oklahoma City, Oklahoma Details
Alicia Strain's Convergys Experience September 2004 - September 2009
Job Call Center Supervisor at ImageNet Consulting
Industry Information Technology and Services
Experience
ImageNet Consulting  October 2010 - Present
Inventus  May 2011 - October 2012
Convergys   September 2004 - September 2009

Skills
Customer Service, Dispatching, Technical Support, Troubleshooting, Computer Hardware, System Administration, Call Centers, Team Leadership, Vendor Management, Outlook, Access, Account Management, Sales, Customer Satisfaction, Document Management

Education
Rose State College
Associate's degree, Accounting

Katherine Chappell Katherine Chappell Salisbury, Maryland Details
Katherine Chappell's Convergys Experience September 2010 - January 2012
Job Weekend Sales Floor at Lowe's Companies, Inc.
Industry Executive Office
Experience
Lowe's Companies, Inc.   May 2015 - Present
Convergys   September 2010 - January 2012
Subway  April 2009 - September 2010
PetSmart  April 2006 - March 2009
Subway  April 2004 - March 2006

Skills
Customer Service, Computer Proficiency, Microsoft Excel, Microsoft Office, Sales, Self Learning, Team Leadership, Supply Ordering, Plan O Grams, Store Reset, Stock Replenishment, Pricing, PowerPoint, Cash Handling, Small Pet Specialist, Technical Support, Strategy

Education
Salisbury University   2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Wor-Wic Community College   2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.2

University of Phoenix   2013 — 2015
Associates Degree, Accounting, 3.25

Coronado High School   1993 — 1995
Diploma, General Studies

Julian Ontiveros Julian Ontiveros Sandy, Utah Details
Julian Ontiveros's Convergys Experience June 2009 - April 2010
Job IT Admin at Celtic Bank
Industry Consumer Electronics
Experience
Celtic Bank  October 2014 - Present
Good Technology  February 2013 - October 2014
Infinisource  July 2012 - January 2013
Apple  June 2011 - March 2012
Convergys   June 2009 - April 2010

Skills
OS X, Networking, Windows Server, Technical Support, Troubleshooting, Customer Service, Microsoft Exchange, iPhone, Active Directory, Hardware, Mac, SQL, Databases, Microsoft Office, Web Design, Microsoft SQL Server, Servers, iWork, Adobe Creative Suite, Social Networking, Social Media, Photoshop, MySQL, Server Administration, TCP/IP, Operating Systems, Team Leadership, Virtualization, LDAP, VPN, Windows, System Deployment, SaaS, IIS, Computer Hardware, VMware, Video Editing, Graphic Design, iLife, Java, Android, Mobile Devices, iOS, Windows 7, VMware vSphere, Office 365, Veeam

Education
Salt Lake Community College   2010 — 2012
Computer Engineering

Jordan High School   2004 — 2006
Diploma

Marco Colaiacovo Marco Colaiacovo Halifax, Canada Area Details
Marco Colaiacovo's Convergys Experience January 2008 - January 2014
Job General Manager Operations at HGS
Industry Telecommunications
Experience
HGS  January 2014 - Present
Convergys   January 2008 - January 2014
Contact Centre Association Nova Scotia   2012 - 2012
Resolve Corporation  2007 - 2008
CSC Corporate Domains   2004 - 2007
Register.com  January 1999 - May 2004
Atlantic Business Interiors  1989 - 1990

Skills
Project Management, Account Management, B2B, Business Acumen, Entrepreneurship, Call Center, Operations Management, Outsourcing, Vendor Management, Workforce Management, Process Improvement, BPO, Team Building, Performance Management, Strategic Planning, Sales Management, Customer Experience, New Business Development, Business Development, Change Management

Education
ITI   1998 — 1998
Applied InformationTechnology, Programming

Saint Mary's University   1982 — 1986
BComm, Marketing

Cliff Bateman Cliff Bateman Salt Lake City, Utah Details
Cliff Bateman's Convergys Experience April 2009 - February 2010
Job Mortgage Relationship Manager NBT/MHA II Bilingual at Select Portfolio Servicing, Inc.
Industry Financial Services
Experience
Select Portfolio Servicing, Inc.   June 2013 - Present
SAT MEDIA TECHNOLOGY LLC   June 2013 - February 2015
Discover Financial Services  February 2013 - June 2013
AMC LLC Property Management Consultant   June 2012 - February 2013
ACS Xerox, Inc   February 2010 - May 2012
United State Postal Service  November 2010 - April 2011
Sears Holdings Corporation  June 2008 - February 2011
Convergys   April 2009 - February 2010

Skills
Customer Service, Management, Sales, Computer Science, Mortgage Lending, Leadership, Project Management, Team Leadership, Marketing, Microsoft Office, Analysis, Process Improvement, Banking, Loan Servicing, Credit, Loans, Sales Management, Portfolio Management, Loan Origination, Risk Management, Business Analysis, Microsoft Excel, Public Speaking, Relationship Management, Finance, Financial Analysis, Financial Services, SQL, Program Management, Data Analysis, Social Media, Research, Financial Risk, Strategy, Requirements Analysis, Forecasting, Corporate Finance, Credit Risk, Business Process..., Analytics, Team Management, Access, Business Intelligence, Java, CSS, HTML5, PHP, MySQL, Microsoft Word

Education
Utah Valley University   2015 — 2018
Bachelor’s Degree, Computer and Information Systems Security/Information Assurance

Salt Lake Community College   2012 — 2015
Associate of Science (AS), Computer Science and Information Systems

Trilce "San Juan", Peru   1999 — 2003
High School, General Studies, Diploma

Jessica Olin Jessica Olin Greater Salt Lake City Area Details
Jessica Olin's Convergys Experience May 2009 - May 2010
Job Customer Service Field
Industry Consumer Services
Experience
Go Wireless Inc.  May 2010 - August 2014
Convergys   May 2009 - May 2010
Federal Pacific Collections Company   November 2007 - May 2009

Skills
Organization Skills, Interpersonal Skills, Communication, Professional..., Efficent, At Multitasking, Photography, Photoshop, Customer Service, Retail, Sales

Education
Salt Lake Community College   2011 — 2015
Associate of Science (A.S.), General Studies

Jennifer Geno Jennifer Geno Orlando, Florida Area Details
Jennifer Geno's Convergys Experience December 1999 - January 2005
Job 2nd Vice President, Claim Customer Services at Travelers Insurance
Industry Insurance
Experience
Travelers  November 2014 - Present
Travelers Insurance  January 2005 - Present
Convergys   December 1999 - January 2005
Harmon Solutions Group  November 1992 - December 1999

Skills
Call Center, Performance Management, Customer Satisfaction, Customer Experience, Strategic Partnerships, Program Management, Crisis Communications, Mentoring Of Staff, Insurance, Process Improvement, Workforce Management, Vendor Management, Call Centers, BPO, Customer Retention, Operations Management, Customer Service, Recruiting, Leadership, Project Management, CRM, Account Management, Training, Team Building, Coaching, Management, Contact Centers, Outsourcing, Claim, Business Process..., Cross-functional Team..., Human Resources, Change Management

Education
Rollins College - Crummer Graduate School of Business   2004 — 2004
Certificate, Crummer Management Program

University of South Florida   1987 — 1993
Bachelor of Arts, Communications

Armando Alvarez III Armando Alvarez III Debary, Florida Details
Armando Alvarez III's Convergys Experience February 2012 - September 2014
Job Tech Support at Apple
Industry Computer Software
Experience
Apple  August 2015 - Present
Bright House Networks  December 2014 - July 2015
Convergys   February 2012 - September 2014

Skills
iPhone, iPad, iOS, Mac OS, Computer Hardware, Mac, iWork, Technical Support, Help Desk Support, OS X, Troubleshooting, Hardware

Education
Rollins College   2013 — 2014

University of Central Florida
Bachelor's degree, Computer Science

Valencia College
Associate of Arts (A.A.)

Amy Shields Amy Shields Greater St. Louis Area Details
Amy Shields's Convergys Experience August 2010 - Present
Job
Industry Accounting
Experience
Convergys   August 2010 - Present
Central Parking System  July 2007 - July 2008
Enterprise Fleet Management  July 2001 - January 2007

Skills
Customer Service, Data Entry, Auditing, Filing, Accounts Payable, Account Reconciliation, Employee Training, General Ledger, Data Coding, Customer Retention, Expense Reports, Covered Calls

Education
Saint Louis Community College-Forest Park   2008 — 2010
Certified Dental Assistant with Expanded Functions, Dental Assisting/Assistant

Theodore Roosevelt High School   1995 — 1999
National Honor Society, General Studies

Lisa Rae Finley Lisa Rae Finley Oklahoma City, Oklahoma Area Details
Lisa Rae Finley's Convergys Experience October 2005 - March 2009
Job Customer Relations Specialist
Industry Gambling & Casinos
Experience
Citizen Potawatomi Nation  January 2014 - Present
Pink Zebra Home  March 2013 - Present
Collections and Skip Tracing   September 2012 - Present
AG Solutions   March 2013 - July 2013
Noble Systems  April 2011 - April 2012
National Credit Solutions  March 2009 - March 2011
Convergys   October 2005 - March 2009
OTS Energy Products   March 2000 - October 2005

Skills
Customer Relations, Skip Tracing, Collections Management, Account Management, Sales Management, Special Collections, Customer Retention, Quality Assurance, Telephony Systems, Business Communications, Customer Service..., Customer Satisfaction, Customer Engagement, Corporate Communications, Communication Skills, Computer Software..., Social Skills, Social Media, Business Development, Escalation Resolution, Speech Analytics, Supervisory Experience, Selling Skills, Job Coaching, Communication Training, Social Networking, Third Party Collections, Private Collections, Customer Service, Telephony, Workforce Management, Inbound Marketing, Contact Centers, Telemarketing, IVR, Customer Experience, BPO, Building Relationships, CRM, Direct Sales, Lead Generation, Call Centers, Cold Calling, Credit, Employee Training, Leadership, Outsourcing, Professional Services, Sales Presentations, Sales Process

Education
Rose State College   1997 — 1999
Business

Shawnee High School   1993 — 1997
Diploma, General

Armon Phillips Armon Phillips Saint Louis, Missouri Details
Armon Phillips's Convergys Experience January 2009 - May 2010
Job Account Processor at U.S. Bank National Association
Industry Banking
Experience
Washington University in St. Louis  September 2014 - Present
U.S. Bank National Association   May 2010 - September 2014
Convergys   January 2009 - May 2010

Skills
Banking, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Outlook, Accounting, 10 Key, Data Entry, Accounts Payable, Access, Quality Assurance

Education
University of Missouri-Saint Louis   2012 — 2014
Associate of Science (A.S.), Finance, General, Junior

Saint Louis Community College-Florissant Valley   2011 — 2012
Associate's degree, Business Administration and Management, General

Bronson Peto Bronson Peto Greater Salt Lake City Area Details
Bronson Peto's Convergys Experience September 2010 - March 2011
Job Student and eternal noob
Industry Information Technology and Services
Experience
Control4  October 2014 - Present
TenX Networks   November 2013 - July 2014
Grace Global Corporation   May 2013 - August 2013
Sedona Technologies  September 2012 - April 2013
Jensen Tech Services   March 2011 - September 2012
Convergys   September 2010 - March 2011
Xerox  March 2010 - September 2010
Advantia Law Group   November 2009 - March 2010
Smith's Food & Drug   July 2008 - December 2009

Skills
Linux, Networking, Wireless Networking, Computer Repair, Systems Administration, Troubleshooting, VoIP, Customer Service, Technical Services, Field Services, Conflict Resolution, Technical Knowledge, Mikrotik, IP Video Surveillance, Information Security, Technical Support, Enterprise Software, WAN, Windows, System Administration, Leadership, Hardware, Operating Systems

Education
Western Governors University   2015 — 2018
Bachelor’s Degree, Computer Science - Information Security

Free Code Camp   2015 — 2016
Full Stack Web Development, Computer Software Engineering

Salt Lake Community College   2014 — 2016
Computer Science, Information Security

Salt Lake Community College
G.E.D.

Felicia Hunter, PMP Felicia Hunter, PMP Oklahoma City, Oklahoma Area Details
Felicia Hunter, PMP's Convergys Experience February 2005 - September 2005
Job Office Services, Devon Energy
Industry Oil & Energy
Experience
Devon Energy  April 2014 - Present
Cox Communications  July 2009 - April 2014
Cox Communications  October 2007 - July 2009
Cox Communications  September 2005 - October 2007
Convergys   February 2005 - September 2005

Skills
Telecommunications, Troubleshooting, Technical Support, Customer Experience, Call Centers, Coaching, Wireless, VoIP, Telephony, Vendor Management, Customer Satisfaction, Professional..., Time Management, Process Improvement, Customer Service, Project Management

Education
University of Phoenix   2009 — 2011
Bachelor of Science (B.S.), Business Administration

Rose State College   2007 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Charles Filipek Charles Filipek Palatine, Illinois Details
Charles Filipek's Convergys Experience 1997 - 2003
Job High School Science Teacher at District 211
Industry Education Management
Experience
District 211  January 2004 - Present
Convergys   1997 - 2003

Skills
Educational Technology, Classroom Management, Curriculum Development, Microsoft Office, Lesson Planning, Curriculum Design, Classroom, K-12, Differentiated..., Instructional Technology, Educational Leadership, Tutoring, Staff Development

Education
Saint Louis University   1991 — 1997
Bachelor's degree, Biology, General

Roosevelt University   2002 — 2004
Master's degree, Secondary Education and Teaching

Andrea Binkley Andrea Binkley Earth City, Missouri Details
Andrea Binkley's Convergys Experience March 1999 - November 2001
Job Nursing Representative at ITT Technical Institute
Industry Higher Education
Experience
ITT Technical Institute  September 2009 - Present
Childcare Solutions  January 2002 - September 2009
Convergys   March 1999 - November 2001

Skills
Student Recruiting, Student Affairs, Higher Education, College Recruiting, Admissions, Customer Service, Customer Satisfaction, Customer Retention, Event Planning, Customer Support, Cold Calling, Inbound Marketing, Microsoft Office, Interviews, Training, Recruiting, Enrollment Management, Retaining Customers, Campus, Resume Writing, Time Management, Staff Development, Career Counseling, Job Search Strategies, Leadership Development, Career Development, Public Speaking, Adult Education, Employee Training, Fundraising, Job Fairs, E-Learning, Program Development, Outlook, Nonprofits, Research, Project Planning, Student Financial Aid, Teaching, Supervisory Skills, Classroom, Conflict Resolution, Curriculum Design, Curriculum Development, Educational Leadership, Networking

Education
Saint Louis Community College-Meramec   1997 — 2003
Associate of Arts and Sciences (A.A.S.), Public Relation, Marketing and Broadcasting

Lanetha Smith Lanetha Smith Oklahoma City, Oklahoma Area Details
Lanetha Smith's Convergys Experience November 2008 - August 2010
Job
Industry Wireless
Experience
Xerox  August 2010 - Present
Convergys   November 2008 - August 2010

Skills
Setting and reaching..., Coaching, Talent Management, Performance Management, Career Counseling, Call Centers, Customer Experience, Customer Service, Employee Engagement, Employee Relations, Employee Training, Human Resources, Onboarding, Organizational..., Process Improvement, Recruiting, Training, Training Delivery

Education
Rose State College   1996 — 1999
Associate of Arts (AA), Psychology

Denny Vandendriessche Denny Vandendriessche Orlando, Florida Area Details
Denny Vandendriessche's Convergys Experience April 1998 - December 2002
Job Senior Account Manager at ClearSky Technologies
Industry Wireless
Experience
ClearSky Technologies, Inc.   March 2008 - Present
Certus Management, LLC   February 2003 - March 2008
Convergys   April 1998 - December 2002
ITDS  1995 - 1996

Skills
Product Marketing, Product Management, Wireless, Strategic Planning, Customer Relations, Customer Service, Strategic Partnerships, Solution Selling, Professional Writing, Telecommunications, Mobile Applications, Leadership, Business Development, Love Of Learning, Project Management, Mobile Internet, Mobile Devices, Strategy, Mobile Technology, Sales Process, Femtocell, Cross-functional Team..., Sales, Management, Vendor Management, New Business Development

Education
Rollins College - Crummer Graduate School of Business   1993 — 1995
MBA, Business, Management, Marketing, and Related Support Services

Nicolas Aquilizan Nicolas Aquilizan Lake Mary, Florida Details
Nicolas Aquilizan's Convergys Experience August 2002 - September 2003
Job Vice President
Industry Financial Services
Experience
JPMorgan Chase  June 2004 - Present
Connextions  September 2003 - June 2004
Convergys   August 2002 - September 2003

Skills
Troubleshooting, Technical Support, Management, ITIL, Windows, Routers, Disaster Recovery, Project management and..., Excellent written and..., Self starter with the..., Excellent problem..., Ability to learn new..., Ability to create..., Ability to manage and...

Education
Rollins College - Crummer Graduate School of Business   2007 — 2010
Master of Business Administration (M.B.A.), Finance, General

University of Central Florida   1999 — 2003
Bachelor of Science (B.S.), Management Information Systems, General

Jared Deppe Jared Deppe Greater Salt Lake City Area Details
Jared Deppe's Convergys Experience January 2014 - November 2014
Job Pricing Manager at GE Healthcare
Industry Financial Services
Experience
GE Healthcare  December 2014 - Present
Small Business Development Center  July 2014 - Present
Convergys   January 2014 - November 2014
Convergys Corporation  May 2009 - January 2014
Convergys Corporation  October 2007 - May 2009
Convergys Corporation  June 2006 - October 2007
Cache Honda Yamaha   February 2004 - May 2006
Deppe Landscapes   February 2002 - December 2003

Skills
Leadership, Financial Analysis, Forecasting, Financial Reporting, Microsoft Excel, Microsoft Office, Budgets, Finance, Process Improvement, Budgeting, Financial Accounting, Management, MS Office Suite, OLAP, Hyperion Interactive..., Essbase, Pricing Strategy, PeopleSoft, Pricing, Billing Systems, SharePoint, Corporate Budgeting, Outsourced Solutions, Return on Investment, GAAP Standards, General Ledger, Access, Market Research, Project Management, Auditing, Strategic Financial..., Cross-functional Team..., Variance Analysis, Team Management, Project Planning, Business Development, Managerial Finance, Business Process..., Financial Modeling, Business Analysis, Account Management, Corporate Finance, Accounting, Call Centers, Hyperion Enterprise, Analysis, Outsourcing, BPO, GAAP, Cost Accounting

Education
Weber State University   2012 — 2014
Master of Business Administration (M.B.A.)

Utah State University   2003 — 2006
Bachelor of Science (BS)

Salt Lake Community College   2000 — 2003
Associates Degree

Brandon Bray Brandon Bray Greater Salt Lake City Area Details
Brandon Bray's Convergys Experience May 2004 - November 2009
Job New Media Consultant at T.E.C.R.
Industry Media Production
Experience
T.E.C.R.   May 2014 - Present
Utah SEO Pros   March 2014 - May 2014
Independence University  August 2013 - December 2013
Discover Financial Services  July 2011 - May 2013
Comcast Cable  February 2011 - June 2011
Family Learning Tree Inc.   October 2010 - December 2010
Convergys   May 2004 - November 2009
Mongoose Publishing  June 2003 - July 2008
Bee Five Films   May 2006 - April 2007
Teleperformance  March 2003 - August 2003

Skills
Public Relations, Film Production, Creative Writing, Video Production, Final Cut Pro, Adobe Acrobat, Premiere, Short Films, News Writing, Journalism, Credit Analysis, Credit Cards, Film Editing, Mass Communication, Video Editing, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Lotus Notes, Calculus, Differential Equations, Linear Algebra, Adobe Creative Suite, Adobe Audition, Corel Draw, Corel Photopaint, Mechanical Engineering, Windows 7, Apple OS, Red Hat Linux, Radio Broadcasting

Education
University of Utah   2007 — 2010
Bachelor of Science, Mass Communications

Salt Lake Community College   2004 — 2007
Associates Degree of Science, Mechanical Engineering

J. Wesley Goodrich J. Wesley Goodrich Greater Salt Lake City Area Details
J. Wesley Goodrich's Convergys Experience September 2002 - May 2011
Job Cafe Supervisor on road path to becoming Manager
Industry Food & Beverages
Experience
Intermountain Healthcare  January 2014 - Present
The Royal Bar and Night Club   September 2013 - March 2014
Cliff House Gastro Pub   July 2013 - September 2013
Cuisine Unlimited Deli & Catrg   October 2012 - May 2013
Waldorf Astoria Park City  July 2012 - October 2012
Pierre Country Bakery & Cafe   July 2011 - July 2012
United States Marine Forces Reserve  September 2003 - September 2011
Convergys   September 2002 - May 2011

Skills
Cooking, Customer Service, Call Center, Team Building, Team Management, Strategic Planning, Inventory Management, Graphic Design, Food, Operations Management, Leadership, Management, Customer Satisfaction, Chef, Team Leadership, Food Service, Baking, Training, Pastry, Call Centers, Food, Culinary Skills, Food Safety, Desserts, Employee Training, Time Management, Hospitality, Menu Development, Employee Relations, Human Resources, Bread, Cakes, Food Preparation, Chocolate, Catering, Organizational..., Employee Engagement, Inventory Control, Public Speaking, Food Industry, Teamwork, Social Networking, Restaurants, Troubleshooting, Cake Decorating, Fine Dining, Recipe Testing, Confectionery, Food Service Sanitation, Culinary Education

Education
The Art Institute of Salt Lake City   2010 — 2012
Assoicates of Applied Science, Baking and Pastry Arts/Baker/Pastry Chef

Salt Lake Community College   2000 — 2009
None, Art/Art Studies, General

Skyline High School   1997 — 2000
High School Diploma, Dental Assisting/Assistant

Matt Tarasuk Matt Tarasuk San Francisco Bay Area Details
Matt Tarasuk's Convergys Experience April 2004 - July 2008
Job Senior Manager, Business Operations at Lam Research
Industry Semiconductors
Experience
Lam Research Corp.  June 2010 - Present
SoloPower, Inc.   October 2008 - June 2010
Convergys   April 2004 - July 2008
Applied Materials  April 1984 - August 2002
IBM Corporation  March 1981 - April 1984

Skills
Manufacturing, Start-ups, Change Management, Process Improvement, SAP, Operations Management, Continuous Improvement, Compliance, P&L Management, Policy, Customer Service, Product Development, Six Sigma, Management, Cross-functional Team..., Team Leadership, Engineering Management, Project Planning, Semiconductor Industry, Leadership, Program Management, Team Building, Vendor Management, Project Management, Semiconductors, Process Engineering, Human Resources, Product Management, CRM, Process Simulation, Supply Chain Management, Testing, Lean Manufacturing, SPC, Training, Engineering, Failure Analysis, Design of Experiments, Thin Films, CVD, Metrology, Electronics, Quality Assurance, Quality Management, Silicon, Root Cause Analysis, R&D, Product Lifecycle...

Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Science (B.S.)

Scott Boulton, CHRP Scott Boulton, CHRP Halifax, Canada Area Details
Scott Boulton, CHRP's Convergys Experience May 2004 - December 2008
Job Human Resources Leader | Talent Strategist | Recruiting | Coach and Advisor | Social Media | Blogger | @HR_ScottBoulton
Industry Shipbuilding
Experience
Fleetway Inc. & Oceanic Consulting Corporation   January 2009 - Present
Convergys   May 2004 - December 2008
N.S. Dept. of Finance   January 2004 - April 2004
Casino Nova Scotia  July 2003 - October 2003
Watts Communications (Resolve Corp.)   March 2002 - June 2003
Core Networks  July 2000 - October 2001
Eagle Professional Resources  1998 - 2000
Accountemps  1997 - 1998

Skills
Employee Relations, Human Resources, Performance Management, Employee Engagement, Talent Management, Recruiting, Succession Planning, Strategic Planning, Talent Acquisition, Personnel Management, Conflict Resolution, Coaching, Leadership, Change Management, Management, Social Media, New Hire Orientations, Strategic HR, Strategy, Employment Law, Leadership Development, Job Coaching, HR Transformation, Compensation & Benefit, Interviews, HR Strategy, Blogging, Recruitment/Retention, Employer Branding, Onboarding, Career Development, Hiring, Temporary Placement, Job Evaluation, HR Policies, HRIS, HR Consulting, Workforce Planning, Engagement, Executive Coaching, Compliance Management, Technical Recruiting, M&A due diligence, M&A experience, Compensation, Organizational..., Career Management, Sourcing

Education
Saint Mary's University
Bachelor of Commerce, Major in Human Resource Management

Donald Blue Donald Blue Halifax, Canada Area Details
Donald Blue's Convergys Experience May 1999 - February 2007
Job Experienced Senior Operations and Project Manager
Industry Information Technology and Services
Experience
BlackBerry  October 2013 - January 2014
BlackBerry  April 2012 - October 2013
BlackBerry  July 2013 - September 2013
BlackBerry  September 2009 - April 2012
Research In Motion  April 2007 - September 2009
Convergys   May 1999 - February 2007

Skills
Call Center, Service Delivery, Vendor Management, Telecommunications, Workforce Management, Team Leadership, Management, Project Management, Six Sigma, ITIL v3 Foundations..., Contact Centers, Wireless, Customer Service, Customer Experience..., Call Centers, Mobile Devices, Customer Satisfaction, Technical Support, Performance Management, Leadership, Cross-functional Team..., Troubleshooting, Outsourcing, Process Improvement, Team Management, Quality Assurance, ITIL, CRM, Operations Management, Customer Experience, Business Analysis, Program Management, Business Process, Business Process..., Product Management, IT Service Management, Mobile Technology, Project Delivery, Integration, Incident Management, Business Strategy, Software Documentation, Help Desk Support, Enterprise Software, BMC Remedy, Blackberry

Education
Saint Mary's University   2000 — 2002

Sulmaan Azmat Sulmaan Azmat Toronto, Canada Area Details
Sulmaan Azmat's Convergys Experience July 2007 - November 2007
Job Health Marketing Coordinator at Shoppers Drug Mart
Industry Marketing and Advertising
Experience
Shoppers Drug Mart  September 2015 - Present
Shoppers Drug Mart  June 2014 - September 2015
Williams Fresh Cafe Inc.   August 2013 - June 2014
Ryerson Marketing Association  May 2013 - May 2014
Williams Fresh Cafe/Yogurty's   January 2010 - September 2013
Ryerson Marketing Association  December 2012 - April 2013
Scafom Canada Inc.   April 2012 - November 2012
Guangzhou Worldy Cultural & Educational Service Co., Ltd.   February 2009 - July 2009
Mosaic Sales Solutions  July 2007 - November 2008
Convergys   July 2007 - November 2007

Skills
Marketing, Customer Service, Sales, Time Management, Advertising, Teamwork, Team Leadership, Project Planning, Human Resources, Merchandising, Public Speaking, Leadership, Event Planning, Social Networking, Social Media

Education
Ryerson University   2011 — 2014
Bachelor of Commerce (B.Com.), Major: Marketing, Minor: Global Management Studies

Shaftesbury High School

Gwendolyn Davis Gwendolyn Davis Greater Salt Lake City Area Details
Gwendolyn Davis's Convergys Experience January 2000 - July 2005
Job Paralegal Specialist |Legal Assistant |Leader| Mentor| Mediator| Human Resources| Advisor
Industry Legal Services
Experience
State of Utah  January 2010 - March 2010
Foster Realty Services, Inc.   March 2002 - August 2007
Convergys   January 2000 - July 2005

Skills
Conflict Resolution, PowerPoint, Time Management, Research, Administration, Government, Public Speaking, proficient in legal..., Integrity, punctual, reliable, dependable, Mentoring, office administration, proven leadership..., able to multi-task, hardworking, mediator, analytic, Diversity, Critical Thinking, excellent customer..., trustworthy, Word: Advanced..., supervised, able to prioritize, detailed oriented, resource efficiency, professionally dressed, good people skills, excellent communicator, creative problem solving, energetic, safety conscious, competent, high functioning work..., able to complete tasks..., confidential, technical, quick leaner, organizational..., great team member, administrative assistant, Confidentiality, Ethics, Project Coordination, Problem Solving, Microsoft Excel: ..., PowerPoint: ..., Strategic Use Of...

Education
Utah Valley University   2008 — 2013
Bachelors of Science Degree, Paralegal Studies, 3.0

Salt Lake Community College   2006 — 2013
Associate of Applied Science, Paralegal Studies, 3.0

Salt Lake Community College   2006 — 2013
Associate of Science (AS), General Studies, 3.0

Felicia Stricklin Felicia Stricklin Greater St. Louis Area Details
Felicia Stricklin's Convergys Experience 2009 - 2011
Job
Industry Health, Wellness and Fitness
Experience
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Charter Communications  2011 - 2011
Convergys   2009 - 2011
Express Scripts  2008 - 2008
Walgreens / Take Care Clinic   2007 - 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Public Speaking, Desktop Application..., Mac OS X, Troubleshooting, Internet, Training, Patient Advocacy, Patient Education, Patient Safety, Pharmaceutical Industry, HIPAA, Direct Patient Care, Team Leadership

Education
Saint Louis College of Health Careers   2012 — 2013
Diploma, Nursing Assistant/Aide and Patient Care Assistant/Aide

Saint Louis Community College-Forest Park

Julie Vandendriessche Julie Vandendriessche Orlando, Florida Area Details
Julie Vandendriessche's Convergys Experience March 1988 - July 2000
Job Sales Associate at RE/MAX Exclusive Collection
Industry Real Estate
Experience
RE/MAX Exclusive Collection LLC   September 2014 - Present
Keller Williams Heritage Realty  November 2011 - September 2014
Convergys   March 1988 - July 2000

Skills
Real Estate, Real Estate Transactions, Luxury Homes, Residential Homes, Seller Representation, Listing Homes, Buyer's Agent, Relocation Buyers, Investment Properties, Contract Negotiation, Project Management, Marketing Communications, Custom Homes, First Time Home Sellers

Education
Rollins College - Crummer Graduate School of Business   1992 — 1993
MBA, Marketing

University of Cincinnati College of Business   1984 — 1988
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services

Ross Duff Ross Duff Halifax, Canada Area Details
Ross Duff's Convergys Experience May 1999 - May 2005
Job VP, Operations Telecommunications
Industry Telecommunications
Experience
Hinduja Global Solutions Inc.,   March 2013 - Present
HGS Canada (formerly OLS)   July 2010 - March 2013
HGS Canada (formerly OLS)   March 2007 - March 2013
On-Line Support Inc.   May 2005 - February 2007
Convergys   May 1999 - May 2005

Education
Saint Mary's University   1997 — 2000
B.A.

Katty Pierre Katty Pierre Jacksonville, Florida Details
Katty Pierre's Convergys Experience July 2007 - November 2009
Job Alliance and Associates
Industry Insurance
Experience
Brightway Insurance  June 2013 - March 2015
Citizens Property Insurance  May 2012 - March 2013
QBE FIRST  June 2010 - June 2012
Convergys   July 2007 - November 2009
Bank of America  October 2008 - February 2009
ADT  2007 - 2007
ADT  2007 - 2007
ADT  2007 - 2007
ADT  2007 - 2007
ADT  2007 - 2007

Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning, PowerPoint, Risk Management, Property & Casualty..., Change Management, Business Analysis, Process Improvement, Health Insurance, Underwriting, Commercial Insurance, Negotiation, Team Building, General Insurance, Call Centers, Analysis, Customer Satisfaction, Liability, Umbrella Insurance, Workers Compensation, Property Damage

Education
Saint Johns River State College   2005 — 2007

Florida State College of Jacksonville
Associate of Arts (A.A.)

Jason Bertoch Jason Bertoch Midway, Utah Details
Jason Bertoch's Convergys Experience November 2003 - March 2005
Job 3D generalist
Industry Entertainment
Experience
UPP Games LLC   August 2010 - Present
cSquared Technologies   May 2012 - July 2012
Utah Valley University  May 2011 - May 2012
Utah Valley University  August 2011 - April 2012
Utah Valley University  August 2010 - May 2011
APX Alarm Security Solutions Inc.  May 2008 - July 2009
Utah Valley University  October 2008 - May 2009
Unisys  October 2005 - April 2008
Budget Rent a Car  May 2005 - October 2005
Convergys   November 2003 - March 2005

Skills
Zbrush, Maya, Mudbox, Unity3D, Toon Boom, Photoshop, Houdini, Animation, Rigging, 3D, Modeling

Education
Utah Valley University   2008 — 2012
Bachelor's degree, Digital Media

Utah Valley University   2008 — 2012
Associates Degree Bachelors, Digital Media

Salt Lake Community College   2002 — 2007
Computer Science

Judge Memorial Catholic High School   1997 — 2001

Chaz Earley Chaz Earley Oklahoma City, Oklahoma Details
Chaz Earley's Convergys Experience January 2009 - August 2015
Job Customer Service Representative at Xerox
Industry Outsourcing/Offshoring
Experience
Xerox  August 2015 - Present
91online.com   December 1990 - Present
Convergys   January 2009 - August 2015
Nonna's and Painted Door in Bricktown   March 2005 - February 2009
Spaghetti Warehouse  February 2005 - January 2007
Lotus Restaurant   August 2004 - January 2005
Mobile Music   December 1991 - October 2004

Skills
Marketing Communications, Coaching, Computer Literate, Sales Support, Radio Broadcasting, Photography, Empathy, Writing, Critical Thinking, Big-picture Thinking, Customer Service, Video, Call Centers, Sales Operations, Fundraising, Social Networking, Telecommunications, Customer Satisfaction, Facebook, Radio, Broadcast, Social Media

Education
Rose State College   1994 — 1998
Associate's degree, Liberal Arts and Sciences/Liberal Studies

University of Central Oklahoma   1984 — 1990
Business Communications

Mike Mercilliott Mike Mercilliott Longwood, Florida Details
Mike Mercilliott's Convergys Experience March 2011 - February 2012
Job Experienced Project Manager
Industry Information Technology and Services
Experience
Cognizant Technology Solutions  February 2012 - Present
Convergys   March 2011 - February 2012
Department of Commerce, US Census Bureau  November 2009 - November 2010
EcoLogic Construction & Consulting LLC   January 2008 - November 2009
Goldleaf Custom Homes & Remodeling, Inc.   January 2004 - December 2007
AT&T  May 2000 - May 2003
AT&T Solutions  April 1984 - April 2000

Skills
Customer Relations, Vendor Management, Negotiation, Budget Management, Contract Management, Project Management, Business Analysis, Customer Service, Budgets, Management, Project Planning, Telecommunications

Education
Rollins College - Crummer Graduate School of Business
MBA

State University of New York at Albany
BS, Business Administration - Management

Heidi Wynn Heidi Wynn Greater Salt Lake City Area Details
Heidi Wynn's Convergys Experience July 2001 - March 2011
Job Human Resources professional
Industry Human Resources
Experience
Dollar Financial Group  September 2014 - Present
IntegraLinx   July 2013 - February 2014
inContact  March 2011 - July 2013
Convergys   July 2001 - March 2011

Skills
Talent Acquisition, Call Center, Onboarding, Employee Relations, Recruiting, Performance Management, Technical Recruiting, Sourcing, Interviews, Employee Benefits, Call Centers, Hiring, Internet Recruiting, Talent Management, Employee Engagement, Human Resources, BPO, HRIS, Benefits Administration, Employee Training, Benefits Negotiation, Deferred Compensation, Personnel Management, Applicant Tracking..., Training

Education
Salt Lake Community College   1988 — 1991
Medicine

Snow College   1989 — 1990
Medicine

James Antonicello, PMI PMP Professional James Antonicello, PMI PMP Professional Myrtle Beach, South Carolina Details
James Antonicello, PMI PMP Professional's Convergys Experience August 2003 - November 2007
Job President at Retired, Inc.
Industry Information Technology and Services
Experience
Retired, Inc.   June 2013 - Present
Eaton Corporation  March 2010 - Present
Eaton Corporation  April 2012 - July 2013
Convergys HR Management   November 2007 - May 2009
Convergys   August 2003 - November 2007
Logical Design Solutions  July 2001 - August 2003
American Telephone and Telegraph  February 1972 - August 2000
Lucent Technologies  June 1997 - July 2000
AT&T  February 1972 - June 1997

Skills
Program Management, PeopleSoft, SAP, HRIS, Vendor Management, PMP, Change Management, Business Analysis, Business Process..., Integration, Requirements Analysis, Process Improvement, Business Process, Telecommunications, Outsourcing, Project Management, MS Project, Portfolio Management, Resource Management, Demand Management, Oracle HR, Quality Assurance, Call Center, Human Resources, Testing, Personnel Management, Software Documentation, ERP, Strategy, Business Intelligence, PMO, Enterprise Software, Leadership, Talent Management, Analysis, Management, Project Portfolio..., SDLC, Consulting

Education
Stevens Institute of Technology   1994 — 1995
Masters, Project Management

St. Peter's College   1972 — 1977
BA Political Science, Minor in Urban Studies

Kieran Milligan Kieran Milligan Frankfort, Illinois Details
Kieran Milligan's Convergys Experience July 2007 - April 2008
Job Newly Relocated from St. Louis, pursuing new opportunities in Chicagoland Area
Industry Information Technology and Services
Experience
Anthem Health Plans, Inc.   April 2015 - Present
Whispering Lake Apartments   January 2014 - July 2014
Kforce  August 2013 - December 2013
Connexions Loyalty Travel Solutions  October 2011 - June 2012
IATSE Local #6 Saint Louis   March 2010 - October 2011
Sprint  September 2010 - April 2011
AT&T Mobility  May 2008 - March 2009
Convergys   July 2007 - April 2008
Retro Active   April 2001 - August 2006
Lencrafters   August 2003 - September 2004

Skills
Direct Sales, Customer Retention, Sales, Salesforce.com, Sales Operations, Sales Process, Mobile Devices, Customer Experience, Solution Selling, Marketing, Sales Management, Customer Satisfaction, Customer Service..., Customer Service, Cash Handling Experience, Journalism, Social Media Marketing, Call Centers

Education
University of Missouri-Saint Louis   2007 — 2008
Bachelor's degree, Communication and Media Studies

Saint Louis Community College-Florissant Valley   2003 — 2006
Associate of Arts (AA), Journalism

Hazelwood Central High School   1999 — 2003
Diploma, General Education

Gina Bryan-Hewitt Gina Bryan-Hewitt Orlando, Florida Details
Gina Bryan-Hewitt's Convergys Experience May 2011 - August 2011
Job Adjunct Professor of Humanities at Valencia College
Industry Primary/Secondary Education
Experience
Valencia College  July 2014 - Present
Pace Brantley School  August 2011 - Present
Convergys   May 2011 - August 2011
Staples  April 2010 - August 2011
Renovative Services   February 1997 - July 2009
Albertsons  August 1992 - February 1997
Olan Mills  December 1991 - June 1992
Orlando Regional Healthcare  June 1991 - December 1991
Pizza Hut  February 1989 - June 1991

Skills
Lesson Planning, Customer Service, Customer Support, Student Development, Special Education, Classroom Management, American History, Work Ethic, Attitudes, Bookkeeping, Accounting, Asperger's, Autism Spectrum..., ADHD Coaching, World History, Economics, American Government, World Religions, World Literature, Cultural Anthropology, Ethnography, Diversity Training, Integrating Technology..., Text Editing, Student Engagement, Learning Disabilities, Psychology, Academic Tutoring, Management, Student Counseling, English grammar, Higher Education, Teaching Reading, Teaching Adults, Reading Comprehension, Teaching Writing, Teaching English as a..., Middle School, Technology Integration, Social Studies, ESL, History, Literacy, Tutoring, Academia, English Literature, Secondary Education, Smartboard, Instructional Technology, Classroom

Education
Rollins College   2010 — 2014
Master of Arts (M.A.), Liberal Arts and Sciences, General Studies and Humanities

Rollins College   2005 — 2010
Bachelor's degree, English Language and Literature, General, 3.42 Final GPA

Rollins College   2005 — 2010
Bachelor of Arts (B.A.), Anthropology, 3.42 Final GPA

University of Florida   2008 — 2008
Summer Course, Archaeology

Colonial High School C/O 1991   1988 — 1991
High School Diploma-Honors, General Studies

Safiya Bourne Safiya Bourne Orlando, Florida Area Details
Safiya Bourne's Convergys Experience October 2009 - March 2012
Job International Management Trainee at Sixt rent a car US
Industry Consumer Services
Experience
Sixt rent a car US  June 2015 - Present
Rollins College  August 2014 - June 2015
Rollins College  January 2015 - May 2015
UPS  November 2013 - January 2014
Sprint  April 2013 - November 2013
Convergys   October 2009 - March 2012
TeleTech  2012 - 2012
Valencia College  May 2007 - May 2009

Skills
Customer-focused, Customer Driven, Customer Satisfaction, Customer Service, Order Processing, Appointment Making, Presentation Development, Multi-tasked, Walking Tours, Microsoft Office, Customer Retention, Telephone Skills, Call Centers, Workforce Management, Data Entry, Microsoft Word, Leadership, Public Speaking, Microsoft Excel, PowerPoint

Education
Rollins College   2009 — 2015
Bachelor's Degree, Majoring in Business ( Management Concentration)

Valencia Community College   2006 — 2009
Associate of Arts (A.A.), Business Administration and Management, General

Roy Brody Roy Brody Scranton, Pennsylvania Area Details
Roy Brody's Convergys Experience January 2004 - July 2008
Job Technical Analyst Lead at Geisinger Health System
Industry Information Technology and Services
Experience
Geisinger Health System  July 2011 - Present
Fidelity National Information Services  August 2008 - February 2011
Convergys   January 2004 - July 2008
Alltel  1996 - 2004
Systematics/ALLTEL Information Services  1991 - 1995
AT&T Bell Laboratories  June 1983 - September 1987

Skills
COBOL, JCL, Requirements Analysis, Business Analysis, Project Management, Vendor Management, Integration, ITIL, Software Documentation, Microsoft SQL Server, Project Planning, Leadership, Data Center, Risk Management, Visio, Software Project..., Disaster Recovery, SDLC, SharePoint, IT Management, Systems Analysis, Unix, Databases, Business Intelligence, Software Development, SQL

Education
Rutgers University-New Brunswick   1983 — 1986
Masters, Computer Science

Wilkes University   1979 — 1983
BS, Mathematics & Computer Science

Tunkhannock High School   1976 — 1979

Kendall Woffinden, CPA Kendall Woffinden, CPA United States Details
Kendall Woffinden, CPA's Convergys Experience November 2001 - May 2007
Job Internal Auditor at Utah Department of Health
Industry Accounting
Experience
Utah Department of Health  July 2012 - Present
Karren, Hendrix, Stagg, Allen & Company   June 2009 - July 2012
Washburn & Associates, Inc.   August 2007 - June 2009
Hamilton Partners  May 2007 - August 2007
Convergys   November 2001 - May 2007

Skills
Accounting, GAAP, Financial Reporting, QuickBooks, Auditing, Tax Preparation, Financial Accounting, Financial Statements, Tax, Account Reconciliation, Microsoft Excel, Accounts Receivable, Internal Controls, Internal Audit, SEC filings, Big 4, Tax Returns, Management, Financial Modeling, Forecasting, IFRS, Journal Entries, Payroll Taxes, Small Business, Sarbanes-Oxley, Cash Flow, Consolidation, Tax Research, Accountants, Payroll, Corporate Tax, Fixed Assets, Accounts Payable, Tax Accounting, US GAAP, Partnership Taxation, Budgets, Financial Analysis, General Ledger, Strategic Financial..., Accruals, Access, External Audit, Assurance, Financial Audits, Income Tax, Variance Analysis, Analysis, Bookkeeping, Sarbanes-Oxley Act

Education
University of Utah - David Eccles School of Business   2008 — 2009
Masters, Accounting

University of Utah - David Eccles School of Business   2006 — 2008
Bachelor of Science, Accounting

Salt Lake Community College   2004 — 2005
Associates of Science, Business

Robert Moran Robert Moran Greater Philadelphia Area Details
Robert Moran's Convergys Experience 2005 - 2007
Job
Industry Logistics and Supply Chain
Experience
Accenture  2007 - Present
Convergys   2005 - 2007
Ernst & Young, LLP   2003 - 2005
ADP  1989 - 2003

Skills
Sourcing, Strategic Sourcing, Business Process, Selling, Contract Negotiation, Procurement, Business Development, Strategy, Cross-functional Team..., Outsourcing, Supply Chain Management, Sales, New Business Development, Supply Chain, Vendor Management, Operations Management, Management Consulting, Process Improvement, Business Process..., BPO, CRM, Management, Business Strategy, Program Management, Change Management, Forecasting, Start-ups, Strategic Partnerships, Leadership, Executive Management, Account Management

Education
Saint Joseph's University - Erivan K. Haub School of Business   2005 — 2007
MBA, Business Administration

Villanova University   1983 — 1987
B.A., Political Science, Pre-Law

Derik Jensen, Dog Trainer Lead Gen. Expert Derik Jensen, Dog Trainer Lead Gen. Expert Ottawa, Canada Area Details
Derik Jensen, Dog Trainer Lead Gen. Expert's Convergys Experience June 2009 - April 2010
Job Do you want to get in front of Local Dog Owners Looking For Your Services? I Can Help...
Industry Marketing and Advertising
Experience
Mutt Coach Marketing   June 2015 - Present
Taraki Consulting   January 2014 - Present
TheMoneyPlay.com   May 2013 - Present
DigitalJournal.com   March 2013 - Present
Apple  January 2014 - November 2014
RA Malatest and Associates   December 2012 - October 2013
Gerami Law PC   March 2013 - April 2013
Rogers Communications  April 2010 - April 2012
Convergys   June 2009 - April 2010
Philippine National Red Cross   January 2008 - March 2009

Skills
Social Media Marketing, Facebook Marketing, Public Speaking, People Skills, Critical Thinking, Result Oriented, Program Management, SEO Audits, Online Reputation..., Online Marketing, Online Advertising, Analysis, Training, SEO, Social Media, SEM, Strategy, Marketing, Social media marketing, Advertising, PPC, Digital Media, Facebook

Education
Algonquin Careers Academy   2012 — 2013
Paralegal Studies, Law

Saint Louis University (PH)   2005 — 2009
BA Mass Communications, Broadcast Journalism

Philippine Military Academy

J. Byron Kennedy J. Byron Kennedy Santa Rosa, California Details
J. Byron Kennedy's Convergys Experience May 2011 - June 2011
Job Workin'​ on that novel I been workin' on
Industry Writing and Editing
Experience
Northeastern Investigations   June 2011 - December 2014
Convergys   May 2011 - June 2011
PHC Food Enterprises   March 2008 - June 2010

Skills
Web Design, Martial Arts, Videography, Video Editing, Video Production, Fight Choreography, Proficient Typing Skills, Proficient Typing..., Conflict Resolution, Phone Etiquette, HTML, Microsoft Office, First Aid, Photoshop Elements, Premiere Elements, Reading Comprehension, Cashiering, Secretarial Skills, Security, Poetry, Peer Tutoring, Access Control, Proofreading, Customer Service..., Supervisory Experience

Education
Saint Mary's University   2007 — 2011
Bachelor of Arts (B.A.), Honours in English; minor in Irish Studies

Santa Rosa High School   2003 — 2007
High School Diploma, Cumulative GPA: 3.80 / SAT: 99% Verbal, 85% Math, 100% Essay

Shiela Mae Congson Shiela Mae Congson Rockville, Maryland Details
Shiela Mae Congson's Convergys Experience January 2011 - January 2012
Job Senior Recruiter at WebFirst
Industry Information Technology and Services
Experience
WebFirst  December 2014 - Present
Sheer Imagination LLC  June 2013 - January 2015
Ticonderoga Ventures   April 2013 - September 2013
African Basketball Organization (ABO)   April 2013 - May 2013
AuthorHouse  July 2012 - December 2012
Convergys   January 2011 - January 2012

Skills
Public Relations, Facebook, Social Networking, Event Planning, Social Media, Customer Service, Management, Recruiting, Project Management, Editing, Communication Skills, English language skills, Email Management, Human Resources, Talent Acquisition, Sourcing, Hiring, Market Research, Data Entry, Virtual Assistance, Administrative..., Secretarial Skills, Phone Support

Education
Saint Theresa College   2001 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies, College

Gail Corlin Gail Corlin Bradenton, Florida Details
Gail Corlin's Convergys Experience November 1989 - February 2011
Job Project Manager III at Syniverse Technologies
Industry Telecommunications
Experience
Syniverse Technologies  January 2013 - Present
Progress Energy  February 2012 - October 2012
Bradenton, Fl  September 2011 - October 2012
Convergys   November 1989 - February 2011
Convergys   1989 - 2011

Skills
Change Management, Performance Management, Software Quality..., SDLC, Requirements Analysis, Process Improvement, Quality Assurance, Release Management, PMP, Vendor Management, Software Project..., Business Analysis, Resource Management, User Acceptance Testing, Program Management, Testing, Billing Systems, Metrics, Offshore Resource..., Software Implementation..., Agile & Waterfall..., IT Project Lifecycle, IT Project Leadership, Project Manager..., Team Mentoring, Test Effort Estimation, Software Process..., Software Quality...

Education
Rollins College   1992 — 1994
Bachelors Degree, Organizational Behavior

Florida State College   1977 — 1979
AA, Marketing Management

Pamela Dixon-Faught Pamela Dixon-Faught Dallas/Fort Worth Area Details
Pamela Dixon-Faught's Convergys Experience July 2013 - Present
Job Sr Program Manager at Convergys
Industry Information Technology and Services
Experience
Convergys   July 2013 - Present
Convergys   October 2008 - July 2013
Intervoice  September 2006 - September 2008
Nuasis  August 2003 - 2006
Nuasis  March 2001 - August 2003
iBuyline, Inc   June 1997 - November 2000

Skills
IVR, Project Management, Professional Services..., Engagement Management, Pre-Sales Consulting, Contact Centre..., Quality Assurance, CTI, Professional Services, Call Center, CRM, Software Development, Management, Pre-sales, Business Analysis, Call Centers, Sales, SaaS, Business Development, Mobile Devices, Enterprise Software, Testing, IP, Vendor Management, Outsourcing, Cloud Computing, Telephony, Contact Centers, Managed Services, Technical Support, Service Delivery, Customer Satisfaction, Resource Management, Telecommunications, Integration, Program Management

Education
Salem International University   2011 — 2014
BS, Information Technology

John W. Schultz John W. Schultz Greater St. Louis Area Details
John W. Schultz's Convergys Experience February 2008 - March 2011
Job Director of Service Delivery at ATG; Educator and Mentor to Entrepreneurs
Industry Management Consulting
Experience
Advanced Technology Group  July 2011 - Present
S4 Entrepreneuers, LLC   February 2011 - Present
Gateway Venture Mentoring Service   November 2013 - August 2014
ARC Focused Management Consulting   March 2011 - January 2012
Convergys   February 2008 - March 2011
Insight Communications  November 2005 - February 2008
ARC Focused Management Consulting   September 2003 - September 2007
Navigant Consulting  January 1996 - September 2003
Illinois Commerce Commission  1990 - 1995

Skills
IT Project Management, Organizational Design, Quote-to-Cash Consulting, Entrepreneurial Training, Project Management, Consulting, Leadership, Program Management, Strategic Planning, Projects, Budgets, Forecasting, Vendor Management, Cross-functional Team..., Management, SDLC, Business Analysis, Telecommunications, IT Service Management, Operations Management, Agile Methodologies, Mergers & Acquisitions, Service Delivery, Training, Start-ups, Requirements Analysis, Process Improvement, PMP, Entrepreneurship...

Education
Saint Louis University   1985 — 1991
MBA, Entreprenuerial Studies

Webster University

Webster University

Heather Higdon Heather Higdon Halifax, Canada Area Details
Heather Higdon's Convergys Experience July 2005 - July 2008
Job Customer Service Representative at HRM 311 Citizen Contact Center
Industry Consumer Services
Experience
HRM 311 Citizen Contact Center   May 2015 - Present
Unimax Tires   January 2015 - May 2015
GFL Environmental Inc.  September 2014 - December 2014
The Better Business Bureau of the Atlantic Provinces   January 2014 - August 2014
Xerox  July 2005 - September 2013
Convergys   July 2005 - July 2008

Skills
Customer Service, Telephone Skills, Creative Problem Solving, Troubleshooting, Dependable Team Player, Independent Thinking, Easily Adaptable, Computer Proficiency, Customer Experience, Problem Solving, Sales

Education
Halifax Business Academy   1987 — 1988
Diploma, Business/Office Automation/Technology/Data Entry

Saint Mary's University   1985 — 1986
five credits, Sociology

Brendon Olsen Brendon Olsen Bountiful, Utah Details
Brendon Olsen's Convergys Experience March 2006 - October 2006
Job Will Call Representative at USANA Health Sciences
Industry Health, Wellness and Fitness
Experience
USANA Health Sciences  January 2008 - Present
Convergys   March 2006 - October 2006
Costa Vida, Fresh Mexican Grill  2005 - 2006

Skills
Customer Satisfaction, Customer Service, Leadership, Customer Experience, Team Leadership, Teamwork, Social Networking, Employee Training, Management, Project Planning, Team Management, Cashiering, Computer Proficiency, Long-term Customer..., Project Coordination, Time Management, Entrepreneurship

Education
Salt Lake Community College   2012 — 2014
Associate of Science (AS), Business Administration and Management, General, 3.5

Bountiful high school   2002 — 2005

Meredith Martin Meredith Martin Greater St. Louis Area Details
Meredith Martin's Convergys Experience February 2015 - Present
Job Senior Talent Acquisition Sourcing Specialist at Convergys
Industry Human Resources
Experience
Convergys   February 2015 - Present
Convergys   November 2013 - February 2015
Convergys   July 2009 - November 2013
Transworld Systems  February 2009 - May 2009
Dish Network  November 2006 - October 2008
Edward Jones  June 2005 - November 2006
Fleishman-Hillard  August 2004 - May 2005

Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Talent Management, Human Resources, Employer Branding, Sourcing, Training, Recruitment Advertising, Staffing Services, Screening Resumes, College Recruiting, Employee Relations, Onboarding, Internet Recruiting, Interviews, Temporary Placement, Temporary Staffing, HRIS, Hiring, Taleo, Performance Management, Candidate Marketing, Resume Writing, New Hire Orientations, Screening, Workforce Planning, Employee Engagement, Project Management, Job Fairs, Employee Training, HR Metrics, Cost per hire, Candidate Generation, Contract Recruitment, Executive Search, Benefits Administration, Employee Benefits, Recruitment Metrics, Market Analysis, Labour Market Research, Headhunting, Qualifying Candidates, Negotiation

Education
Saint Louis University   2001 — 2005
BA, Psychology and HR Management

Saint Scholastica Academy

Jessika Reed Jessika Reed Birmingham, Alabama Area Details
Jessika Reed's Convergys Experience July 2004 - July 2007
Job Graphic Designer & Photographer
Industry Graphic Design
Experience
FCS Community Management  November 2013 - Present
Hip and Simple   May 2010 - Present
Metal Arts Foundry   July 2013 - November 2013
Utah Valley University  January 2013 - July 2013
Utah Valley University  June 2010 - December 2012
Bella Baby Photography  January 2011 - May 2011
Tanner LC  July 2007 - June 2010
Convergys   July 2004 - July 2007

Skills
Excel, Microsoft Office, PowerPoint, Word, Photoshop, Illustrator, Microsoft Excel, Microsoft Word, Research, Editing, Photography, Blogging

Education
Utah Valley University   2010 — 2012
Graphic Design & Photography

Salt Lake Community College   2005 — 2007
Associates, General Studies

april cortez april cortez Pearland, Texas Details
april cortez's Convergys Experience April 2012 - October 2012
Job Financial Services Representative I at E*TRADE Financial
Industry Apparel & Fashion
Experience
Rhodora Angpin RTW   February 2014 - March 2014
Maureen Recca Cruz Haute Couture   October 2013 - December 2013
E*TRADE Financial  August 2012 - September 2013
Convergys   April 2012 - October 2012
Innodata Inc.  March 2011 - February 2012
IBM Global Process Services  March 2009 - October 2010

Skills
Series 7, Series 63, Financial Analysis, Financial Accounting, Compliance, Accounts Receivable, Customer Service, Market Research

Education
SLIM's Fashion and Arts School   2014 — 2014
Certificate, Fashion/Apparel Design, A+

TESDA Women's Center   2013 — 2014
National Certificate, Fashion/Apparel Design, A+

Saint Louis University (PH)   2003 — 2008
Bachelor of Science (B.S.), Accounting

Brent Haferkamp Brent Haferkamp Dallas/Fort Worth Area Details
Brent Haferkamp's Convergys Experience January 1997 - April 1999
Job Senior Product Manager WFM at Interactive Intelligence
Industry Consumer Services
Experience
Interactive Intelligence  January 2015 - Present
AMP'D Consulting Group LLC   May 2011 - Present
Interactive Intelligence  August 2011 - January 2015
ICMI  August 2007 - February 2011
Greyhound Lines, Inc  October 2004 - August 2007
Greyhound Lines, Inc.   June 2000 - October 2004
Greyhound Lines, Inc.   May 1999 - June 2000
Convergys   January 1997 - April 1999
United States Air Force  1989 - 1996

Skills
Call Centers, Workforce Management, Operations Management, Leadership, Call Center, Outsourcing, Contact Centers, Management, Training, Process Improvement, Change Management, Business Process..., Vendor Management, Strategic Planning, Telecommunications, Team Building, Project Management, CRM, Team Leadership, Customer Experience, Strategy, Customer Satisfaction, Quality Management, IT Management, Flying, Military Aviation, Aviation Regulations, IVR, Performance Management, Program Management, Team Management

Education
Saint Louis University   1986 — 1989
B.S.

SCW

Mitchell Parr Mitchell Parr Orlando, Florida Area Details
Mitchell Parr's Convergys Experience August 2012 - Present
Job Project Manager at Convergys
Industry Information Technology and Services
Experience
Convergys   August 2012 - Present
Amovius  2012 - August 2012
NCR Corporation  2010 - 2011
Convergys   2001 - 2009
Cincinnati Bell Information Systems  1993 - 2001
Cincinnati Bell Information Systems  1989 - 1993

Skills
Software Project..., Agile Project Management, Process Development, Team Building, Requirements Analysis, SDLC, MS Project, Project Planning, Vendor Management, Program Management, Project Portfolio..., Release Management, Agile, Process Improvement, Team Leadership, Team Management, PMI, Integration, PMP, Change Management, IT Management, Billing Systems, Scrum, MS Office Suite, Waterfall, Risk Management, Requirements Gathering, Certified Scrum Master..., Resource Management, Project Delivery, Business Analysis, Cross-functional Team..., Project Implementation, Scope Management, Requirements Management, Deployment, Software Development, SLA, Software Configuration..., Agile Methodologies, Sla, IT Strategy, Visio, SharePoint, Project Management, ITIL, Data Center, Oracle, Enterprise Software, Databases

Education
Rollins College - Crummer Graduate School of Business
MBA

State University of New York College at Plattsburgh
BS, Computer Science

The George Washington University
Masters Certificate, Project Management

Seminole State College   2012 — 2015
Computer Programming Specialist Certificate

Cate Richards Cate Richards Austin, Texas Area Details
Cate Richards's Convergys Experience 1990 - 1993
Job North America Leader, Smarter Cities Sales at IBM
Industry Computer Software
Experience
IBM  March 2014 - Present
IBM  January 2012 - Present
IBM Software Group  2008 - 2010
IBM  December 2004 - October 2008
Bay Resources  1998 - 2000
Romac International  1998 - 2000
Kforce  1997 - 2000
Kforce Consulting  1997 - 2000
Convergys   1990 - 1993

Skills
Government, Public Sector, Strategic Planning, Program Management, Sales Management, Account Management, Management Consulting, Problem Solving, Telecommunications, IT Strategy, Business Intelligence, Analytics, Integration, Business Analysis, Cloud Computing, Local Government, Disaster Response, Lifesciences, Strategy, Healthcare Information..., Management, Sales Operations, Sales, Professional Services, CRM, Sales Enablement, Solution Selling, Channel Partners, SaaS, Security, Software Industry, Selling, Leadership, Business Alliances, Business Process, Enterprise Software, Direct Sales, Pre-sales, Emergency Management, Life Sciences, Government Purchasing, Water Management, Strategy Development, Business Management, Mentoring, Healthcare IT, Enterprise Asset..., Smarter Cities, Intelligent Water, Intelligent...

Education
Rollins College - Crummer Graduate School of Business   1990 — 1992
Master of Business Administration (M.B.A.)

University of South Florida - College of Business Administration   1982 — 1984
Bachelor of Arts (B.A.), Marketing/Marketing Management, General

Brian Ortega, PMP Brian Ortega, PMP Greater Salt Lake City Area Details
Brian Ortega, PMP's Convergys Experience June 1990 - August 1998
Job Health Solutions Onboarding Officer / PMO Solutions Professional Development & Training Manager
Industry Government Administration
Experience
LongView International Technology Solutions  October 2012 - Present
DYONYX  November 2010 - October 2012
SolutionStream  May 2010 - November 2010
Intel  November 2000 - May 2010
Culver Staffing   December 1998 - October 2000
Convergys   June 1990 - August 1998

Skills
SharePoint, Process Improvement, Stakeholder Management, Cross-functional Team..., PMP, Project Management, Business Process..., Leadership, Business Process, Agile Methodologies, Management, Enterprise Software, Change Management, PMO, Outsourcing, Program Management, Integration, Business Analysis, Vendor Management, Analysis, SDLC, Requirements Analysis, Software Project..., Security

Education
Salt Lake Community College   1990 — 1993
Business Administration and Management, General

Jamila Cole Jamila Cole Houston, Texas Area Details
Jamila Cole's Convergys Experience September 2006 - August 2007
Job
Industry Real Estate
Experience
Westpark Communications  March 2010 - June 2010
ArthlenCo Consulting Group   September 2009 - December 2009
Apple Inc  September 2008 - January 2009
Convergy's  September 2006 - August 2007
Apple Inc  September 2005 - March 2006
US Army  March 2004 - September 2005
Seabron & Associates   January 2001 - February 2004

Education
Sacramento City College
Business Management

Sierra Community College
Business Management

US Army Intelligence Center

Terra Penrose, CHRP Terra Penrose, CHRP Halifax, Canada Area Details
Terra Penrose, CHRP's Convergys Experience May 2000 - May 2007
Job Experienced Human Resource Generalist
Industry Human Resources
Experience
Atlantic Cat  January 2011 - Present
Bluewave Energy Ltd. A Division of Parkland Industries  October 2010 - January 2011
Knightsbridge Robertson Surrette  September 2007 - October 2010
Convergys   May 2000 - May 2007

Skills
Project Management, Team Management, Public Speaking, Corporate Communications, Employee Engagement, Employee Relations, Performance Management, Employment Equity, Talent Management, Recruiting, Talent Acquisition, Social Responsibility, Coaching, Management, Executive Search, Team Leadership, Leadership, Human Resources, Personnel Management, Sourcing, Strategic Planning, HR Policies

Education
Université Sainte-Anne   2015 — 2015
French Language and Literature

Saint Mary's University   1997 — 2000
Bachelor of Commerce, Marketing, Human Resource Management

Herdman Collegiate

Lowell Hensley Jr. Lowell Hensley Jr. Charlotte, North Carolina Details
Lowell Hensley Jr.'s Convergys Experience September 2012 - February 2014
Job Entreprenuer
Industry Photography
Experience
Aon Hewitt  March 2014 - January 2015
Convergys   September 2012 - February 2014
JPMorgan Chase  January 2012 - January 2014
Busch Gardens Williamsburg  February 2008 - July 2008

Skills
Photoshop, Web Design, Microsoft Office, Windows, Android, Graphic Design, Photography

Education
Burlington County College   2011 — 2011

New York Institute of Photography
Professional Photography

Cody Bawden Cody Bawden Greater Salt Lake City Area Details
Cody Bawden's Convergys Experience October 1999 - October 2000
Job Sales Director NE Territory at Degreed
Industry Information Technology and Services
Experience
Accelerated Consulting   September 2014 - January 2015
InsideSales.com  August 2012 - September 2014
Concentrix  August 2011 - August 2012
Marketstar/Cisco   May 2008 - August 2011
Verizon/Freedom Wireless   July 2006 - April 2008
Verizon Wireless  January 2005 - July 2006
Teldata Operations Inc   October 1999 - August 2004
Convergys   October 1999 - October 2000

Skills
SaaS, Salesforce.com, Business Development, Sales, Channel, Graphic Design, Management, Marketing, Direct Sales, Account Management, Lead Generation, Sales Process, Solution Selling, Sales Management, Cloud Computing, Channel Partners, Enterprise Software, Sales Operations, Call Centers, Customer Service, Cold Calling, Leadership, B2B, Training, Strategy, Selling, Strategic Planning, Sales Rep Training, CRM, Networking, Strategic Partnerships, Professional Services, Customer Retention, Coaching, Sales Presentations, Unified Communications, Customer Satisfaction, Committed to..., Demand Generation, Team Leadership

Education
Salt Lake Community College
Graphic Design/General Education

Skyline High School

Marian Frazier, MSM,HRM Marian Frazier, MSM,HRM Charlotte, North Carolina Area Details
Marian Frazier, MSM,HRM's Convergys Experience February 2009 - October 2010
Job Founder/ President CEO at Queen City Sarcoidosis Foundation
Industry Nonprofit Organization Management
Experience
Queen City Sarcoidosis Foundation   January 2011 - Present
Aramark Healthcare Technologies  April 2014 - June 2015
Kaplan University  2011 - 2013
Convergys   February 2009 - October 2010
Food Lion Inc.  June 2001 - March 2007
InterSolutions, Inc. Property Management   August 2005 - June 2006

Skills
Retail, Cashiering, Customer Service, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Team Building, Public Speaking, Social Media, Team Leadership, Coaching, Supervisory Skills, Time Management, Leadership, Participatory Action..., Employee Training, Training, Human Resources, Organizational..., Fundraising, Management, Event Planning, Nonprofits, Leadership Development, Strategic Planning, Program Management, Social Networking, Research, Sales, Recruiting, Problem Solving

Education
Kaplan University online   2011 — 2013
Master's of Management, Organizational Development & Design

Saint Augustine’s University   1996 — 2002
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Christopher Fowler Christopher Fowler Pleasant Grove, Utah Details
Christopher Fowler's Convergys Experience December 2004 - April 2006
Job Director of International Development at Zija International
Industry Consumer Goods
Experience
Zija International  August 2014 - Present
Self Employed  December 2012 - Present
Zija International  February 2013 - August 2014
Morinda Bioactives  August 2011 - December 2012
Agel Enterprises LLC  June 2010 - August 2010
Agel Enterprises LLC  May 2007 - February 2010
Agel Enterprises LLC  May 2006 - April 2007
Convergys   December 2004 - April 2006
LDS Church  October 2002 - October 2004

Skills
Entrepreneur, Account Management, Business Development, Relationship Management, International Expansion, Sales, Direct Sales, Entrepreneurship, Coaching, Team Building, Recruiting, Business Planning, Social Networking, Strategic Planning, Personal Development, Customer Satisfaction, Leadership, Strategy, Training, Sales Management, Marketing Strategy, Management, Contract Negotiation, Forecasting, Program Management, Budgets, Employee Training, Public Speaking, Customer Service, Project Planning, Time Management, Event Planning, Leadership Development, Key Account Management, Marketing, Start-ups, Small Business, New Business Development, Logistics, Team Leadership, Social Media Marketing, Business Strategy

Education
Utah Valley University   2007 — 2010
Bachelor of Science, Business Management

Salt Lake Community College   2004 — 2007
Associates of Science, Psychology

Carol Wakeman Carol Wakeman Oklahoma City, Oklahoma Area Details
Carol Wakeman's Convergys Experience April 1999 - September 2006
Job Marketing, Training and Customer Service
Industry Telecommunications
Experience
Sprint  2008 - Present
Cleveland County Election Board   September 2006 - December 2008
Convergys   April 1999 - September 2006
Community Christian Church  February 2004 - July 2006

Skills
Call Centers, Technical Support, Customer Service, Troubleshooting, Training, Quality Assurance

Education
University of Central Oklahoma   1999 — 2001
Bachelor's degree, Integrated Marketing Communications

Rose State College   1997 — 2000
Associate of Arts (A.A.), Business/Commerce, General

Chris Enger Chris Enger Greater St. Louis Area Details
Chris Enger's Convergys Experience May 2012 - August 2012
Job Law Clerk at Gori Julian & Associates, P.C.
Industry Law Practice
Experience
Gori Julian & Associates, P.C.   May 2014 - Present
St. Louis University Public Law Review   August 2013 - Present
Kaplan Test Prep  September 2013 - Present
St. Louis City Counselor's Office   May 2013 - August 2013
Convergys   May 2012 - August 2012
Beta Theta Pi  December 2010 - January 2012

Skills
Budgets, Microsoft Excel, Analysis, Legal Research, Microsoft Word, Strategic Planning, Legal Writing, Social Media, Process Improvement, Public Relations, Team Building, Social Media Marketing, Fundraising, Non-profits, Contract Negotiation, Non-profit Leadership, Nonprofits

Education
Saint Louis University   2012 — 2015
Doctor of Law (J.D.), Law

University of Missouri-Kansas City   2008 — 2012
Bachelor of Arts (B.A.), Economics

St. Louis University High School   2004 — 2008
High School Diploma, Secondary, Class of 2008

sandra reff sandra reff Cincinnati Area Details
sandra reff's Convergys Experience March 2008 - June 2008
Job Technical Writer and Communications Specialist, Available for opportunity
Industry Writing and Editing
Experience
Pendleton Artist Group   June 2013 - July 2015
Pyramid Controls Inc  January 2015 - April 2015
QC Software   2008 - 2014
Lexis Nexis  August 2008 - October 2008
Convergys   March 2008 - June 2008
Fidelity Worldwide Investment  November 2007 - February 2008
Schulman Associates IRB  2003 - 2007
Smartworks, Intelligrated, ThinkPath   2000 - 2003
Viox Services  1998 - 2000

Skills
Newsletters, Training, Writing, Press Releases, Blogging, Editing, Software Documentation, Marketing Communications, Instructional Design, Research, Project Planning, Technical Writing

Education
Rutgers University
Bachelor's Degree

Rutgers University-New Brunswick

Curtis Humphrey Curtis Humphrey Greater Salt Lake City Area Details
Curtis Humphrey's Convergys Experience March 2009 - March 2011
Job Install Base Account Executive at ViaWest
Industry Electrical/Electronic Manufacturing
Experience
ViaWest  April 2015 - Present
MarketStar  March 2012 - Present
Intel  January 2014 - April 2015
MarketStar  March 2011 - April 2012
Convergys   March 2009 - March 2011
Convergys   December 2006 - March 2011
Davis County in Concession   December 2006 - February 2008
Davis County Government  July 2002 - October 2004
Davis High School  December 2001 - May 2002

Skills
Customer Service, Technical Support, Outlook, Project Management, PowerPoint, Microsoft Office, Microsoft Excel, Process Improvement, Microsoft Word, Value Propositions, Analysis, Coaching, Account Management, Team Building, Windows, Public Speaking, CRM, Call Centers, Research, Training, Troubleshooting, Time Management, Computer Hardware, Sales, Channel Sales, Channel Partners, Channel Partner..., Channel Partner..., Team Leadership, Leadership, Management, Customer Satisfaction, Sales Operations, Sales Management, Lead Generation, Customer Retention, Servers, Server Architecture, Motherboards, Relationship Management, Sales Funnels, Pipelines

Education
Univeristy Of Phoenix   2011 — 2012
BS with a concentation in green and sustainability enterprise managemment, Environmental Business/Science

Salt Lake Community College   2008 — 2011
Certificate in Sustainability, Environmental Science

Matthew DeBrew Matthew DeBrew Lake Mary, Florida Details
Matthew DeBrew's Convergys Experience May 2012 - August 2013
Job Experienced sales and customer service supervisor seeking a new opportunity.
Industry Financial Services
Experience
Centennial Bank  September 2013 - Present
Convergys   May 2012 - August 2013
Big Lots  April 2009 - May 2012

Skills
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Retail Banking, Retail, Sales, Sales Management, Customer Service, Leadership, Marketing Strategy, Marketing

Education
Tallahassee Community College   2009 — 2011
Associate's degree, General Studies

Saint Augustines College   2007 — 2008

Crooms Academy of Information Technology   2003 — 2007
High School Diploma

Daisy Ngige Daisy Ngige Plainsboro, New Jersey Details
Daisy Ngige's Convergys Experience April 2015 - Present
Job Customer Service Representative at Convergys
Industry Marketing and Advertising
Experience
Convergys   April 2015 - Present
Sparkling Pool Services, Inc.   May 2010 - August 2014
Maoz Vegetarian  January 2014 - July 2014
Rutgers University  September 2010 - May 2014
Today's Business  June 2013 - August 2013

Skills
Microsoft Office, Final Cut Pro 7, Swahili, Conversational French, Final Cut Pro, Facebook, Event Planning, Microsoft Excel, Social Networking, French, OS X, Social Media, PowerPoint, Public Speaking, Editing, Microsoft Word, Spanish

Education
Rutgers University-New Brunswick   2010 — 2014

Rutgers, The State University of New Jersey   2010 — 2014
Bachelor, journalism

Cleavell Jones MBA Cleavell Jones MBA Tampa, Florida Details
Cleavell Jones MBA's Convergys Experience September 1999 - October 2001
Job Accredited Claims Adjuster at USAA
Industry Insurance
Experience
AAA Auto Club South  June 2014 - Present
USAA  August 2012 - Present
Cox Communication  May 2003 - May 2012
Cox Communication  October 2006 - December 2007
Cox Communication  August 2003 - October 2006
Dobson Communication   November 2001 - August 2003
Convergys   September 1999 - October 2001

Skills
Performance Management, Training, Recruiting, Management, Customer Satisfaction, Call Center, Coaching, Customer Service, Analysis, Sales, Software Documentation, Customer Retention, Policy, Deferred Compensation, Social Media, Microsoft Office, Strategic Planning, Project Management, Budgets, Microsoft Excel, Call Centers

Education
University of Phoenix   2005 — 2006
Master of Business Administration, Business Administration and Management, General

University of Phoenix   2003 — 2005
Business of Science, Management

Rose State College   2000 — 2003
Associate of Arts Degree, Liberal Arts and Sciences/Liberal Studies

Danielle Guyton Danielle Guyton Saint Louis, Missouri Details
Danielle Guyton's Convergys Experience October 2013 - May 2014
Job Customer Service Representative at Tower Loan
Industry Financial Services
Experience
Tower Loan  February 2014 - Present
Convergys   October 2013 - May 2014
Saint Louis University  July 2012 - May 2013
Saint Louis University  2009 - 2013

Skills
Microsoft Office, PowerPoint, Higher Education, Public Speaking

Education
Saint Louis University   2009 — 2013
Psychology & African American Studies, Psychology

Leah Sunbury Leah Sunbury Prince Frederick, Maryland Details
Leah Sunbury's Convergys Experience October 2013 - February 2014
Job Seeking Work
Industry Consumer Services
Experience
Recorded Books  September 2014 - June 2015
Convergys   October 2013 - February 2014
TD Auto Finance for Apple One Employment   May 2011 - August 2011
Estate of Rose Miller   February 2009 - February 2011
Staff Sense   May 2007 - August 2007

Skills
Strategic Financial..., Customer Service, Financial Services, Outlook, Microsoft Office, Management, Time Management, Training, Microsoft Word, Process Improvement, Microsoft Excel, Editing, Strategic Planning, Sales, Team Building

Education
Ultimate Medical Academy   2015 — 2017
Healthcare Management

Sacramento City College   1992 — 1994
Music Performance, General

Cordova Senior High School   1988 — 1991
Diploma, General Education

Roy Heggland Roy Heggland Miami, Florida Details
Roy Heggland's Convergys Experience July 1994 - February 2000
Job General Counsel of The Fresh Diet, Inc.
Industry Health, Wellness and Fitness
Experience
The Fresh Diet  July 2013 - Present
Church of the Lutheran Brethren of America   December 2010 - Present
Convergys   July 1994 - February 2000

Skills
Legal Research, Privacy Law, Team Building, Contract Negotiation, Leadership, Strategic Partnerships, Public Speaking, Strategic Planning, Litigation Management, Entrepreneurship, Licensing, Start-ups, Research, Corporate Governance, Legal Writing, Customer Service, Management

Education
Rutgers University School of Law - Newark   1977 — 1980
Juris Doctor (J.D.), Law

University of Hartford   1969 — 1973
Bachelor's Degree, Mathematics

Hillcrest Lutheran Academy   1966 — 1969
High School

Jere Moroney Jere Moroney Wenham, Massachusetts Details
Jere Moroney's Convergys Experience August 2011 - August 2012
Job VP North American Sales & Alliances
Industry Information Technology and Services
Experience
Convergys, Customer Interaction Technologies Group   June 2012 - Present
Convergys   August 2011 - August 2012
Convergys, Inc.   August 2008 - July 2011
Intervoice  January 2001 - July 2008

Skills
SaaS, CRM, Solution Selling, Enterprise Software, Management, Leadership, Sales Process, Business Alliances, Cloud Computing, New Business Development, Sales Management, Outsourcing, Analytics, Call Centers, Channel, Strategy, Customer Experience, Sales, Team Building, Strategic Planning, Managed Services, Business Strategy, Salesforce.com, B2B, Solutions Marketing, Hosted Solutions, Mergers & Acquisitions, Oracle Service Cloud

Education
Harvard Business School for continuing education

Saint Anselm College
BA Business and Economics

Troy Shutt Troy Shutt Oklahoma City, Oklahoma Area Details
Troy Shutt's Convergys Experience April 2001 - April 2002
Job Lawn Specialist at NA
Industry Retail
Experience
NA  January 2008 - Present
Borders  October 2010 - February 2011
Blockbuster  November 2009 - October 2010
Remington Park Racetrack Casino  March 2008 - May 2009
Various Studios  November 2004 - March 2008
Camping World  July 2005 - June 2007
Remington Park Racetrack Casino  July 2002 - November 2004
Convergys   April 2001 - April 2002

Education
University of Central Oklahoma   1993 — 1996
Bachelor's of Science, Community Health

Rose State College   1991 — 1993
Associate's, Liberal Arts

Debra Olson Debra Olson Cincinnati Area Details
Debra Olson's Convergys Experience March 2001 - April 2007
Job Storage Administrator at LTI
Industry Information Technology and Services
Experience
LTI  January 2014 - Present
LTI (Logic Technology Inc.)   July 2012 - Present
Clippard Instrument Laboratory, Inc.   June 2010 - July 2012
Sogeti  May 2009 - May 2010
dbaDIRECT  March 2007 - January 2009
Convergys   March 2001 - April 2007
Computer Horizons  January 2000 - March 2001
Oracle Corporation  November 1998 - December 1999

Skills
Disaster Recovery, Database Administration, Databases, RMAN, Oracle RAC, Linux server..., Active Directory, network kvm switches, Windows Server 2003, Windows Server 2008, nt domains, Arcserve, Systems Monitoring, Acronis

Education
Saint Xavier University
BA, Computer Science

Daniel Krantz Daniel Krantz Charlotte, North Carolina Area Details
Daniel Krantz's Convergys Experience January 2010 - October 2010
Job Southeast Account Manager, XenMobile Solutions
Industry Computer Software
Experience
Citrix  October 2014 - Present
Good Technology  October 2010 - August 2014
Convergys   January 2010 - October 2010
Infor  September 2006 - January 2010
Jacada, Inc  2004 - 2006
SAS Institute  November 2001 - March 2004
Epiphany  2000 - 2002
Vantive  1997 - 2000

Skills
Enterprise Software, Complex Sales, Account Management, CRM, Solution Selling, SaaS, Go-to-market Strategy, Cloud Computing

Education
Rowan University   1987 — 1991
BA, Communications

Clare Leary Clare Leary Calabash, North Carolina Details
Clare Leary's Convergys Experience 1993 - 2005
Job Retired (at least temporarily) after 38 years in the IT arena
Industry Information Technology and Services
Experience
Caalabash, NC   February 2011 - Present
IBM  February 2008 - February 2011
commonwealth telephone enterprises  2005 - 2008
Convergys   1993 - 2005
Landmark Systems  April 1988 - July 1990
Blue Cross Blue Shield, Washington, DC   May 1973 - October 1986

Skills
Telecommunications, Software Documentation, IBM Mainframe, Visio, Disaster Recovery, Windows, Vendor Management, Integration, SDLC, Business Analysis, Requirements Analysis, Troubleshooting, Mainframe, Systems Analysis, Process Improvement, COBOL, Virtualization, System Administration, Change Management, Project Planning, JCL, Data Center, Project Management, Program Management, SQL, Access, Testing, Strategic Planning, Software Project..., Team Leadership, IT Management, Requirements Gathering, Analysis, CICS, ITIL, PMP, Security, Operations Management, TSO

Education
Saint Mary's College   1968 — 1972
BA, Political Science

Central Bucks High School   1965 — 1968

Beth Wewer Beth Wewer Orangevale, California Details
Beth Wewer's Convergys Experience February 2011 - February 2012
Job Merchandiser at Select Media Services
Industry Real Estate
Experience
Select Media Services  June 2014 - Present
Prudential Select Properties  February 2012 - December 2013
Prudential Select Properties, Town and Country   February 2012 - December 2013
Arise Virtual Solutions, Inc - Brown and Diallo   March 2012 - October 2012
Select Media  October 2011 - February 2012
Convergys   February 2011 - February 2012
RealEstateExpress.com   January 2010 - August 2010
Coldwell Banker Gundaker NRT, Inc.   February 2001 - April 2009
NRT  2001 - 2009
Coldwell Banker Gundaker  2001 - 2009

Skills
Sellers, Marketing, Real Estate, Short Sales, Relocation, Customer Service, Selling, Foreclosures, Investment Properties, First Time Home Buyers, Referrals, Real Estate Transactions, Negotiation, Buyer Representation, Residential Homes, Listings

Education
University of Colorado at Denver   1990 — 1993
MBA, Business

Lafeyette University   1990 — 1993
Masters of Science, Wellness

Saint Louis University   1974 — 1977
BS, Physical Therapy

John Cennamo John Cennamo Greater New York City Area Details
John Cennamo's Convergys Experience April 2001 - July 2003
Job Mason at Cennamo & Sons Masonry
Industry Construction
Experience
UPS  October 2013 - Present
Cennamo & Sons Masonry   July 2006 - Present
UPS  April 2007 - October 2013
Territorial Masonry   July 2005 - July 2006
Ironhorse Neighborhood Association   June 2002 - June 2004
Convergys   April 2001 - July 2003
Convergys   April 2001 - July 2003
Keane  July 1998 - April 2001

Skills
Masonry, Customer Service, Troubleshooting, Residential, Scheduling, Construction, Contract Negotiation, Negotiation, Contract Management, Construction Management, Team Building, Process Scheduler, Project Planning, Materials, Contractors, Transportation, Blueprint Reading, Concrete, Renovation, Budgets

Education
University of Arizona   2001 — 2007
Anthropology, Cultural Anthropology / Sociology

University of Arizona   1991 — 2000
Bachelor of Arts (B.A.), anthropology

Sacred Heart University   1989 — 1991

Nicholas Abbott Nicholas Abbott Greater St. Louis Area Details
Nicholas Abbott's Convergys Experience November 2008 - April 2011
Job I.T. Software Developer | Electrical Engineer | BSEE
Industry Information Technology and Services
Experience
State of Missouri  April 2011 - August 2011
Convergys   November 2008 - April 2011
Basilico Engineering, Inc.   October 2001 - September 2008
Trans World Airlines  April 1999 - September 2001
Rock-Tenn Company (Jefferson Smurfit)   July 1997 - September 1998
TRI-COR Industries, Inc.   January 1996 - December 1996

Skills
Software Development, Programming, CGI/Perl, HTML, Access, Java, C++, Visual Basic, Unix, Manual Testing, Microprocessors, Customer Service, Vending, Application Development, Databases, SQL

Education
University of Missouri-Rolla   1983 — 1990
B.S., Electrical Engineering

Saint Louis University   1978 — 1982
B.A., Mathematical-Computer Science

Stephanie Worley Stephanie Worley Dayton, Ohio Area Details
Stephanie Worley's Convergys Experience March 2014 - Present
Job Vice President, NA Talent Acquisition B&M, and Home Agent at Convergys
Industry Telecommunications
Experience
Convergys   March 2014 - Present
Stream Global Services  March 2012 - Present
Stream Global Services  October 2011 - April 2012
LiveOps  December 2010 - September 2011
LiveOps  April 2010 - January 2011
LiveOps  August 2008 - April 2010
LiveOps  November 2005 - March 2009
Victoria's Secret Direct  2000 - 2005
Victoria's Secret DIrect  1996 - 2000
Victoria's  April 1998 - July 1998

Skills
Program Management, Recruiting, Business Development, Cross-functional Team..., Training, Vendor Management, Performance Management, Instructional Design, Management, Call Center, Strategic Planning, Customer Experience, Call Centers, Enterprise Software, CRM, Direct Sales, Strategy

Education
Saint Louis University   1988 — 1992
BA, History and Communication

Patty Flanigan Patty Flanigan Washington D.C. Metro Area Details
Patty Flanigan's Convergys Experience June 2013 - August 2013
Job PEPCO
Industry Information Technology and Services
Experience
GPC Account Coordinator   October 2014 - Present
US  June 2014 - October 2014
Redbox Instant by Verizon  August 2013 - January 2014
Primus Software Corp.  August 2013 - August 2013
Convergys   June 2013 - August 2013
NeuStar, Inc.   June 2012 - September 2012
Dominion Virginia Power  October 2011 - June 2012
TruGreen LandCare  February 2011 - October 2011
Trantech Inc  October 2009 - February 2011
Sprint Nextel  2006 - 2009

Skills
IT Operations, Customer Service, Program Management, Software Documentation, Process Improvement, Management, CRM, Analysis, Project Management, Project Planning, Telecommunications, Security, Budgets, Databases, Accounts Payable, Customer Satisfaction, SAP, Vendor Management, Procurement, Team Leadership, Business Analysis, Operations Management, Invoicing

Education
Virginia Commonwealth University   1980 — 1982
Bachelor of Arts (BA), Interior Design

Salem International University   1979 — 1980

Chris Tormey Chris Tormey Greater Philadelphia Area Details
Chris Tormey's Convergys Experience March 2009 - April 2011
Job On a mission to cure healthcare and build business.
Industry Computer Software
Experience
Castlight Health  February 2015 - Present
Marketo  January 2013 - February 2015
Echopass  April 2011 - January 2013
Convergys   March 2009 - April 2011
Aspect Software/Concerto Software/Davox Corporattion   1996 - 2008
Savin Corporation  1992 - 1996
Hyatt Regency  January 1991 - July 1992

Skills
Enterprise Software, Solution Selling, SaaS, CRM, Selling, Call Center, Strategy, New Business Development, Marketing, Marketing Automation, Demand Generation, IVR, Account Management, Professional Services, Business Development, Contact Centers, Salesforce.com, Direct Sales, Call Centers, Partner Management, Sales Operations, B2B, Sales, Complex Sales, Sales Management, Product Management, Management, Contract Negotiation, Strategic Partnerships, Lead Generation, Go-to-market Strategy, Leadership

Education
The Restaurant School at Walnut Hill College
Hotel and Restaurant Management

Saint Joseph's University
Business Management

La Salle College High School

Gregory Choy Gregory Choy Greater New York City Area Details
Gregory Choy's Convergys Experience 2004 - 2005
Job Regional Sales Manager at American Health Care (Pharmacy Benefit Manager) PBM
Industry Hospital & Health Care
Experience
American Health Care Administrative Services  August 2015 - Present
True Benefit, LLC (Exclusive Partner to ADP TotalSource)   2012 - 2015
Premier Healthcare Exchange  2011 - October 2012
Benecard Services, Inc   2006 - 2010
Gevity HR Inc  2005 - 2006
Convergys   2004 - 2005
Watson Wyatt & Company  2001 - 2004
Group Health Incorporated  2000 - 2001
Express Scripts  1998 - 2000
Empire BlueCross BlueShield of New York   1992 - 1997

Skills
Health Insurance, Managed Care, Medicare, Insurance, Employee Benefits, Healthcare, Account Management, Underwriting, New Business Development, Strategic Planning, Workers Compensation, Claim, Disability Insurance, Brokers, Sales Management, Benefits Administration, PPO, Long-term Care, Health Savings Accounts, Health Care Reform, Life Insurance, Sales, Management, Leadership, Team Building, Cold Calling, Salesforce.com, Training, Customer Service, Sales Process, Customer Retention, Sales Presentations, Strategy

Education
Rutgers University-New Brunswick
B.S., Economics

Seton Hall University
MBA, Marketing

William R. Fowler William R. Fowler Orlando, Florida Area Details
William R. Fowler's Convergys Experience June 1993 - December 2004
Job Individual & Organization Performance Strategies
Industry Professional Training & Coaching
Experience
Seminole State College of Florida  August 2005 - Present
Convergys   June 1993 - December 2004
Siemens  June 1987 - June 1993

Skills
Leadership, Human Resources, Leadership Development, Training, Organizational..., Employee Engagement, Performance Management, Team Building, Succession Planning, Employee Training, Instructional Design, Management, Talent Management, Onboarding, Program Management, Coaching, Workshop Facilitation

Education
Rollins College
Master of Human Resources (MHR)

University of Central Florida
Master of Arts (M.A.), Education Media - Instructional Systems

University of Central Florida
Bachelor of Arts (B.A.), Political Science & Philosophy

Scott Weismiller Scott Weismiller Washington D.C. Metro Area Details
Scott Weismiller's Convergys Experience February 2007 - September 2009
Job Vice President Global Customer Service Delivery at Expedia
Industry Internet
Experience
Expedia  September 2009 - Present
Convergys   February 2007 - September 2009
The Belvedere Group   September 2005 - February 2007
Convergys   September 2003 - September 2005
Telecorp  August 1998 - May 2003
PrimeCo Wireless   August 1996 - August 1998

Skills
Vendor Management, Call Center, Workforce Management, Customer Experience, Analytics, BPO, CRM, Call Center Development, Call Centers, Cross-functional Team..., Customer Retention, Customer Satisfaction, Customer Service, Operations Management, Outsourcing, Process Improvement, Performance Management, Strategic Partnerships, Program Management, Telecommunications

Education
Rutgers University-New Brunswick   1985 — 1988
BA

Guy Faler, MBA, PMP Guy Faler, MBA, PMP Greater Atlanta Area Details
Guy Faler, MBA, PMP's Convergys Experience 1989 - 1995
Job Program Manager at Northrop Grumman
Industry Information Technology and Services
Experience
Northrop Grumman  July 2002 - Present
Stonebridge  September 1996 - June 2002
Time Warner Inc.  April 1995 - September 1996
Convergys   1989 - 1995

Education
Rollins College - Crummer Graduate School of Business   1991 — 1993
MBA, Finance, Marketing

University of Florida   1983 — 1988
B.S. Computer and Information Engineering Sciences, Engineering

Lake Brantley High School

Obika Mgbemena Obika Mgbemena Greater New York City Area Details
Obika Mgbemena's Convergys Experience 2000 - 2002
Job Senior Programmer
Industry Information Technology and Services
Experience
Accenture  June 2013 - Present
Orange Foursquare Church   April 2009 - June 2013
Cyrottex LLC   August 2006 - December 2010
Citigroup  September 2007 - February 2009
McGraw-Hill  2006 - 2007
Convergys   2000 - 2002

Skills
Business Analysis, Microsoft Office, Visio, Project Planning, Security, Business Intelligence, Program Management

Education
Rutgers, The State University of New Jersey-Newark   2005 — 2007

Reginald Nosike Reginald Nosike Greater Chicago Area Details
Reginald Nosike's Convergys Experience 2007 - 2008
Job HRIS SAP/SuccessFactors
Industry Information Technology and Services
Experience
CommScope  March 2010 - Present
CommScope  2010 - Present
CommScope  2010 - Present
CommScope  2010 - Present
Kennametal Inc.  2008 - 2009
Convergys   2007 - 2008
Allstate  2000 - 2003

Skills
SAP ERP, HRIS, HRIT, Business Analysis, Business Process..., Business Process, IT Project & Program..., IT Language Programming, System Administration, SuccessFactors, IBM Certified, Workbench, SAP HCM

Education
Roosevelt University   1984 — 1989
Master's Degree, Management Information Systems

Rust College   1981 — 1984
Bachelor's Degree, Computer Science

Jennifer Durbin Jennifer Durbin Greater Minneapolis-St. Paul Area Details
Jennifer Durbin's Convergys Experience October 2002 - November 2003
Job IT Supervisor of Education Resources at North Memorial Health Care
Industry Hospital & Health Care
Experience
North Memorial Health Care  July 2014 - Present
North Memorial Health Care  May 2013 - July 2014
North Memorial Health Care  September 2008 - May 2013
Sisters of Mercy Health System  October 2007 - March 2008
Prolog Ventures   March 2004 - July 2007
Convergys   October 2002 - November 2003
Studio Network Solutions  September 2001 - June 2002
Convergys   July 1999 - September 2001
Six Flags Theme Parks  March 1988 - July 1999

Skills
Training, Management, Staff Development, EHR, Healthcare, Customer Service, Communication, Project Management, Project Coordination, Technical Writing, Resume Writing, Written & Oral..., Curriculum Development, Collaboration, Ambulatory, Leadership, Software Documentation, Epic Systems, Instructional Design, Healthcare Information..., Prelude, Access, Team Building, Hospitals, Recruiting, Inpatient, CPOE, HL7

Education
Saint Louis University

Scott Gormont Scott Gormont Greater St. Louis Area Details
Scott Gormont's Convergys Experience 1996 - 2006
Job Sr. Training Specialist at Edward Jones
Industry Financial Services
Experience
Edward Jones  June 2006 - Present
Convergys   1996 - 2006

Skills
Training, Call Center, Change Management, Call Centers, Process Improvement, Blended Learning, Vendor Management, Performance Management, Business Process..., Leadership, Program Management, CRM, Coaching, Employee Engagement, Employee Training, Team Building, Management

Education
Saint Louis University   2000 — 2002
BS, Computer Science

University of Missouri-Columbia   1993 — 1995
Bachelor of Science (B.S.), Computer Science

Gary Duffill Gary Duffill Ottawa, Canada Area Details
Gary Duffill's Convergys Experience January 2000 - May 2005
Job Store Manager
Industry Retail
Experience
Farm Boy Inc.  November 2011 - Present
Farm Boy   April 2008 - November 2011
Dell  2007 - 2008
Sitel Corp  2005 - 2007
Convergys   January 2000 - May 2005

Skills
Process Improvement, Management, Team Leadership, Team Building, Call Centers, Customer Service, Performance Management, Coaching, Training, Leadership

Education
The University of Hull   1996 — 1998
MBA, Business Management

Royal Holloway, University of London   1987 — 1990
Bachelors, History

Rochet Eng Rochet Eng Toronto, Canada Area Details
Rochet Eng's Convergys Experience January 2005 - June 2005
Job CHRP
Industry Human Resources
Experience
Workplace Safety and Insurance Board (WSIB)   December 2013 - Present
AIL Canada  March 2012 - November 2013
Futuretek   January 2012 - February 2012
Total Credit Recovery Ltd   April 2010 - January 2011
Total Credit Rec   2006 - March 2010
HRPA  2009 - 2010
Sykes  2005 - 2006
Sykes  2005 - 2006
Convergys   January 2005 - June 2005

Skills
Technical Recruiting, Recruitment Advertising, Office Administration, Diversity, Cultural Diversity, Employment Law, Employee Relations, human resource..., labour relations, Training & Development, Personnel Management, Recruiting, Sourcing, Labor Relations, Onboarding, Applicant Tracking..., Employee Benefits, Performance Appraisal, PeopleSoft, Policy, Job Fairs, Employee Engagement, Performance Management, Social Networking, Talent Management, New Hire Orientations, HR Policies, Succession Planning, Workforce Planning, Career Development, Coaching, Executive Search, Organizational..., Exit Interviews, HRIS, Human Resources, Interviews, Job Descriptions, Workshop Facilitation, Call Centers, Payroll, Talent Acquisition, Deferred Compensation, HR Consulting, Benefits Administration, Hiring, Screening Resumes, Employer Branding, Management, CRM

Education
HRPA   2009 — 2010
CHRP designation, human resources management

Saint Paul University   2000 — 2005
B.S., psychology

St Paul University   2000 — 2005
Bachelor of Science, Psychology2005

Aguinaldo Lenoir Aguinaldo Lenoir Greater St. Louis Area Details
Aguinaldo Lenoir's Convergys Experience 2005 - 2005
Job Senior Analyst at Talisen Technologies, Inc.
Industry Information Technology and Services
Experience
Northside SDA Church   January 2014 - Present
Talisen Technologies, Inc  March 2009 - Present
Amdocs  November 2005 - March 2009
Amdocs2005 - 2009   November 2005 - February 2009
LCN Computers, LLC   January 2002 - November 2005
Convergys   2005 - 2005
Computer Enterprise   January 1989 - January 1996

Skills
Active Directory, Integration, Enterprise Software, Visual Basic, XP, Software Installation, VPN, Data Center, System Administration, Databases, Citrix, Microsoft Office, Visio, Windows 7, Networking, Technical Training, Unix, Cisco Technologies, Linux, XML, Programming, Help Desk Support, Troubleshooting, Java, Customer Support, Cable Modems, Business Analysis, TCP/IP, Temporary Placement, Microsoft SQL Server, System Architecture, Network Security, DHCP, Requirements Analysis, BMC Remedy, Customer Service, Knowledge Management, Hubs, Routers, Routing, Project Management, Systems Analysis, WAN, Telephone Skills, Telecommunications, Technical Support, Disaster Recovery, Virtualization, Windows, Operating Systems

Education
Saint Louis Community College-Florissant Valley   1986 — 1988
Associate's degree, Management Information Systems, General

St. Louis Community College   1984 — 1986
Associates, MIS in Computer Information System

Suzie Asmar-O'Guin Suzie Asmar-O'Guin Greater St. Louis Area Details
Suzie Asmar-O'Guin's Convergys Experience February 1999 - November 2005
Job Vice President, Client Insights & Analysis Manager at Wells Fargo Advisors
Industry Financial Services
Experience
Wells Fargo Advisors  February 2014 - Present
Maritz  July 2013 - February 2014
Maritz  November 2005 - July 2013
Convergys   February 1999 - November 2005

Skills
Loyalty Programs, Analytics, Strategy, Segmentation, Marketing Strategy, Loyalty Marketing, CRM, Marketing, Business Intelligence, Strategic Planning, Business Analysis, Analysis, Integrated Marketing, Strategic Partnerships, Management, Market Research, Competitive Analysis, Cross-functional Team..., Competitive Intelligence, Customer Insight, Marketing Research

Education
Washington University in St. Louis - Olin Business School   2002 — 2005
MBA

Saint Louis University   1997 — 2001
BSBA, Management

Ken Krueger, MBA, PMP Ken Krueger, MBA, PMP Orlando, Florida Area Details
Ken Krueger, MBA, PMP's Convergys Experience 2001 - 2001
Job Senior Technical Instructor at Exit Certified
Industry Information Technology and Services
Experience
Exit Certified   June 2015 - Present
Pivotal Software, Inc.   March 2014 - May 2015
Pivotal Software, Inc.   July 2012 - March 2014
Learning Tree International  2007 - July 2012
Walt Disney Parks and Resorts Online  April 2010 - June 2012
NCR  August 2008 - December 2009
FedEx  2007 - 2008
Starwood Vacation Ownership  2007 - 2007
Siemens  2001 - 2007
Convergys   2001 - 2001

Skills
Requirements Analysis, PMP, Software Development, SharePoint, Program Management, Agile Methodologies, Software Project..., Scrum, Project Management, Visio, Agile Project Management, Business Analysis, Change Management, Architecture, XML, Software Engineering, Linux, Databases, SQL, Java, Java Enterprise Edition, Spring, REST, Database Design, Web Services, Web Applications, Software Documentation, Mobile Devices, Cloud Computing, Process Improvement, Leadership, Integration, SDLC, Enterprise Architecture, Spring Framework

Education
Rollins College - Crummer Graduate School of Business   1991 — 1993
MBA, MBA

University of South Florida   1983 — 1988
BS, Information Systems and Decision Science

Vashti Brown Vashti Brown Greater Chicago Area Details
Vashti Brown's Convergys Experience February 2009 - Present
Job Remote Home Agent at Convergys
Industry Consumer Services
Experience
Convergys   February 2009 - Present
Circuit Court of Cook County  January 2008 - September 2008
Department of Health and Human Services  November 2006 - September 2007
Resurrection Health Care  April 2000 - August 2006

Skills
Data Entry, Legal Research, Training, Litigation, Invoicing, Interviews, Case Management, Customer Service, Filing, Civil Litigation, Medical Records, Courts, Troubleshooting, Criminal Law, Family Law, Commercial Litigation

Education
Roosevelt University   2006 — 2008
Bachelors, Paralegal Studies

Frank Corso Frank Corso Flagler Beach, Florida Details
Frank Corso's Convergys Experience January 2009 - April 2013
Job Senior Vice President at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel  May 2014 - Present
Convergys   January 2009 - April 2013
Convergys   January 1999 - January 2009
Convergys   January 1998 - January 1999
AT&T American Transtech, Inc   January 1997 - January 1998
AT&T American Transtech, Inc   January 1991 - January 1997
AT&T American Transtech, Inc   January 1989 - January 1991
AT&T  January 1984 - January 1989
Coopers & Lybrand  January 1980 - January 1984

Skills
Management, BPO, Outsourcing, Budgets, Customer Satisfaction, Call Centers, Operations Management, Customer Service, Process Improvement, Change Management, Leadership, Strategic Planning, Training

Education
Rutgers, The State University of New Jersey-Newark
BA, Accounting

Seton Hall University
MBA, Finance

Michael Ahern Michael Ahern United States Details
Michael Ahern's Convergys Experience September 2005 - January 2008
Job Corporate Facilities Director at Graebel Companies
Industry Facilities Services
Experience
Graebel Companies  February 2008 - Present
Convergys   September 2005 - January 2008
Clayton Foundation   July 2002 - September 2005
Circadence  April 2000 - June 2002
Accenture  February 1998 - April 2000

Skills
Real Estate, Move Management, Shipping, Warehousing, Logistics, Operations Management, Contract Negotiation, Corporate Relocation, Facilities Management, Leadership, Customer Satisfaction, Budgets, Team Building, Strategic Planning, Procurement, Purchasing, Relocation, Process Improvement, Turnkey Projects, Critical Systems, LEED projects, Energy Star, Capex, Tenant Improvement, Equipment Commissioning, Energy Profiling, OSHA, Safety Programs, Disaster Recovery, Security Management, ISO 14001, Contractor Management, Build Outs, Lighting Retrofits, Energy Retrofits, Maintenance & Repair, Planned Preventative..., Team Leadership, Vendor Management, Facilities Operations, RFP, Facilities Engineering, Space planning, Grounds Management, Sustainability Appraisal, Building Maintenance, Cost Saving Initiatives, Cost Control, Materials Management, Decommissioning

Education
St Josephs Collegiate Institute   1977 — 1981
High School Diploma, Business Administration and Management, General

Saint Bonaventure University

James Spatola James Spatola Greater St. Louis Area Details
James Spatola's Convergys Experience November 2008 - May 2010
Job Tier 2 Technical Support at Convergys
Industry Computer Networking
Experience
Convergys   November 2008 - May 2010
Rural Communications, Inc.   May 2001 - September 2002
Tapestry ISI   November 1999 - January 2001
Genome Systems, Inc.   January 1999 - August 1999
Wave Technologies International, Inc.   October 1994 - May 1998

Skills
Integration, Networking

Education
Saint Louis University   1988 — 1993
Bachelor, English

LeAndra Parker LeAndra Parker Greater St. Louis Area Details
LeAndra Parker's Convergys Experience July 2004 - July 2010
Job Financial Aid Representative at Vatterott College
Industry Higher Education
Experience
Vatterott College  August 2011 - Present
Spectrum Healthcare Resources  March 2010 - July 2011
Convergys   July 2004 - July 2010

Skills
Payroll, Training, Leadership, Human Resources, Management, Team Building, Customer Satisfaction, Troubleshooting, Higher Education, Interviews, Customer Service, Employee Training, Personnel Management, Staff Development, Public Speaking, Process Improvement, Team Leadership, Credentialing Specialist, Quality Auditing, Common Origination, Access, Higher Education..., Student Financial Aid, Financial Aid..., Accounting, Coaching, Leadership Development, Recruiting, Adult Education, Resume Writing

Education
Saint Louis University   2002 — 2008
Bachelor of Science (BS), Human Resources Management and Services

Dawn Jaglowski Dawn Jaglowski Orlando, Florida Area Details
Dawn Jaglowski's Convergys Experience January 2011 - May 2012
Job Product Manager at IBM
Industry Information Technology and Services
Experience
Kenexa, an IBM Company  July 2012 - Present
Convergys   January 2011 - May 2012
Convergys   September 2009 - January 2011
Convergys   February 2005 - September 2009
Convergys   September 2003 - February 2005
Convergys   April 2001 - September 2003
Convergys   January 1998 - April 2001
Convergys   September 1997 - January 1998
Convergys   April 1993 - September 1997
Convergys   April 1991 - April 1993

Skills
Product Management, Market Analysis, Requirements Analysis, Business Analysis, Telecommunications, Product Strategy, Product Planning, Sales Support, Channel Support, Project Management, Process Development, Buy/Build/Partner, Strategic Planning, Management, Team Building, Product Communications, Business Strategy, Business Case, Information Management, Customer Advocacy, Presentation Development, Product Demonstration, Marketing Collaterals, Product Pricing, Product Marketing, Channel, Marketing, Leadership, Analysis, Program Management, Pricing, Cloud Computing, Vendor Management, Cross-functional Team...

Education
Pragmatic Marketing   2002 — 2006
PMC (Product Managment Certification), Product Management

Rollins College - Crummer Graduate School of Business   1992 — 1995
MBA, Management

University of Central Florida   1982 — 1987
Bachelor's degree, Liberal Studies

Judith Hageman Judith Hageman Cincinnati Area Details
Judith Hageman's Convergys Experience April 1994 - February 2010
Job Experienced Human Resource Executive
Industry Human Resources
Experience
Convergys   April 1994 - February 2010
CONVERGYS CORPORATION  January 1994 - February 2010
Kenner Products  June 1979 - February 1994
KENNER PRODUCTS - DIVISION OF HASBRO CORPORATION   January 1979 - January 1994
Good Samaritan Hospital  January 1978 - January 1985

Education
Saint Joseph's College   1981 — 1985
BSBA, Business Administration

Good Samaritan College of Nursing and Health Science
Diploma, Nursing

Good Samaritan College of Nursing and Health Science
RN, Nursing Diploma

St. Joseph's College
B.S, Business Administration

Jared Stowers Jared Stowers Charlotte, North Carolina Area Details
Jared Stowers's Convergys Experience August 2010 - November 2011
Job Minister of Music and Worship at Memorial Baptist Church
Industry Music
Experience
Memorial Baptist Church  November 2012 - Present
Music N' More   August 2011 - March 2013
CFA Concord   September 2011 - November 2012
Convergys   August 2010 - November 2011
InTune School of Fine Arts   April 2009 - November 2011
Matchgrip   May 2009 - September 2011

Skills
Music, Music Production, Leadership, Management, Training, Customer Service, HTML, Singing, Bands, Bass, Event Planning, Guitar, Social Networking, Social Media

Education
University of North Carolina at Charlotte   2005 — 2009
Bachelor of Arts (B.A.), Music

Rowan-Cabarrus Community College   2003 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Kelly M. Stivers Kelly M. Stivers Orlando, Florida Area Details
Kelly M. Stivers's Convergys Experience April 2010 - January 2014
Job Customer Service Professional
Industry
Experience
Convergys   April 2010 - January 2014
Plan First Financial Solutions   March 2006 - April 2007
Bright House Networks  June 1999 - October 2005

Skills
Excellent verbal &..., Ability to multi-task..., Flexible & adaptive to..., Team player, Effective time..., Ability to kearn new...

Education
Saint Leo University   1988 — 1993
Bachelor's Degree, Fine Art, Elementary Education, 3.5

Frank Charman Frank Charman Halifax, Canada Area Details
Frank Charman's Convergys Experience January 2005 - November 2009
Job Helping Develop Positive Client and Customer Relationships
Industry Wireless
Experience
Eastlink  September 2014 - Present
TeleTech  February 2011 - November 2012
Convergys   January 2005 - November 2009
Convergys   May 2004 - December 2004
Convergys   May 2003 - May 2004
Convergys   July 2002 - May 2003
Minacs  September 2000 - June 2002
RadioShack  September 1999 - September 2000

Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Employee Engagement, Sales, Technical Support, Leadership, Call Centers, Customer Experience, Workforce Management, CRM, Contact Centers, Team Leadership, Vendor Management, Time Management, Troubleshooting, Management, Team Building, Operations Management, Team Management, Performance Management, Microsoft Office, Microsoft Excel

Education
Saint Mary's University   1995 — 1999
Bachelor of Commerce, Small Business and Entrepreneurship

Prince Andrew High School   1992 — 1995

James R. Connell James R. Connell Lake Mary, Florida Details
James R. Connell's Convergys Experience April 2011 - September 2013
Job ConsultantFinancial Operations, Credit Strategy at Verizon
Industry Telecommunications
Experience
Verizon  2014 - 2014
Convergys   April 2011 - September 2013
NASA  January 2010 - June 2010
Universal American Financial Corporation  January 2008 - December 2008
JHT, Inc.   September 2006 - November 2007
General Dynamics  March 2004 - August 2006
Naval Air Systems Command  April 2003 - March 2004
Houghton Mifflin Harcourt  March 1998 - March 2001
US Navy  April 1976 - October 1995

Skills
Program Management, Integration, Proposal Writing, Project Management, Leadership, Management, PMP, Transition Management, Resource Management, Service Delivery, PMO, Offshoring, Analysis, Business Process, Quality Assurance, Cross-functional Team..., Project Planning, DoD, Team Leadership, Training, Military, Earned Value Management, Enterprise Software, Systems Engineering, Contract Management, Process Improvement, Business Process..., Budgets, Vendor Management, Forecasting, SAP, Six Sigma, Strategic Planning, Strategy, Team Building, Defense, Security Clearance, Security

Education
Rollins College   2007 — 2009
Master of Business Administration (MBA), International Business

University of Central Florida
Bachelor of Science Business Administration (BSBA), International Finance

University of Central Florida
Bachelor of Science Business Administration (BSBA), Accounting and Computer Science

David Ganira David Ganira Greater St. Louis Area Details
David Ganira's Convergys Experience August 2003 - April 2011
Job Retail Sales Manager at AT&T
Industry Retail
Experience
AT&T  July 2014 - Present
UnitedHealth Group  August 2013 - March 2014
Convergys   August 2003 - April 2011

Skills
Social Networking, Public Speaking, Customer Service, Retail, Sales, Event Planning, Strategic Planning, Marketing, Public Relations, Social Media, Team Building, Social Media Marketing, PowerPoint, Training, Microsoft Office, Coaching, Fundraising, Recruiting, Management, Inventory Management, Leadership, Account Management, Customer Satisfaction, Sales Management, Direct Sales, Time Management, Event Management, Facebook, Marketing Strategy, Team Leadership, Leadership Development, Microsoft Excel, Teamwork, Outlook, Customer Experience, Call Centers

Education
Saint Louis University   2014 — 2017
Master of Arts (M.A.), Organizational Leadership

St Louis University   2011 — 2014
Bachelor of Arts (B.A.), Organizational Studies, magna cum laude

St. Louis Community College   1999 — 2001

Russell Smith Jr Russell Smith Jr Jacksonville, Florida Area Details
Russell Smith Jr's Convergys Experience March 2006 - August 2007
Job Unit Manager I Imminent Default Reporting at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase  January 2011 - Present
Citibank  February 2008 - June 2010
Citibank  August 2007 - February 2008
Convergys   March 2006 - August 2007
Blue Cross Blue Shield of Florida  February 2001 - March 2006
Bank of America  1997 - 2001

Skills
Visio, Business Analysis

Education
Saint Leo University   2003 — 2005
Masters of Business Administration, Business Administration

University of North Florida - College of Business Administration   1994 — 1996
Bachelor of Business Administration, Management

Erika Hankins Erika Hankins Greater St. Louis Area Details
Erika Hankins's Convergys Experience November 2010 - Present
Job Accounting Professional
Industry Accounting
Experience
Convergys   November 2010 - Present
MERS/Goodwill  May 2006 - April 2008
Indoff, Inc  January 2000 - July 2003

Skills
Accounting, Customer Service, Data Entry

Education
Saint Louis University   1991 — 1993
Special Education

Metro High School   1986 — 1990
Diploma, College Prep

Danilo Sape Danilo Sape San Francisco Bay Area Details
Danilo Sape's Convergys Experience November 2005 - May 2006
Job Service Crew at Big Apple Bagels
Industry Food & Beverages
Experience
Big Apple Bagels  July 2010 - Present
Convergys   November 2005 - May 2006
West Corporation  August 2004 - October 2005
ClientLogic  September 2003 - July 2004

Education
Saint Louis University (PH)   1993 — 1999
Bachelor of Science, Computer Science

Daniel Corder Daniel Corder Toronto, Canada Area Details
Daniel Corder's Convergys Experience June 2006 - January 2008
Job Mechanical/Aerospace Engineer
Industry Airlines/Aviation
Experience
Animate Inc   February 2012 - Present
Royal Canadian Mint  June 2009 - May 2011
Royal Canadian Mint  June 2008 - August 2008
Convergys   June 2006 - January 2008
Safeway  February 2005 - April 2007

Education
Ryerson University   2014 — 2015
Master's Degree, Aerospace Engineering

University of Manitoba   2005 — 2010
Bachelor of Science in Engineering (Mechanical), Mechanical/Aerospace, Management

Terri Crockett Terri Crockett Halifax, Canada Area Details
Terri Crockett's Convergys Experience July 2005 - May 2010
Job Customer Service Representative at Medavie Blue Cross
Industry Insurance
Experience
Medavie Blue Cross  July 2010 - Present
Convergys   July 2005 - May 2010
Children's Aid Society  July 2003 - June 2005

Education
Saint Mary's University   2000 — 2003
Bachelor of Arts, Criminology & Psychology

St. Thomas University (CA)   1999 — 2000

Derrick Marshall Derrick Marshall Oklahoma City, Oklahoma Details
Derrick Marshall's Convergys Experience September 2003 - March 2005
Job Sales Agent at AA Insurance
Industry Insurance
Experience
AA Insurance   December 2010 - Present
Office Max Sales Center   December 2007 - November 2009
West Business Services  October 2006 - October 2007
Dobson Communications  June 2005 - September 2006
Convergys   September 2003 - March 2005
Farmers Insurance  June 2001 - June 2003
T Wireless  August 1999 - June 2001
Blockbuster Music  July 1996 - September 1999
Convergys   July 1998 - August 1999

Education
University of Central Oklahoma   2011 — 2013

Rose State College

University of Central Oklahoma
Criminal Justice/Pre Law

University of Oklahoma
Pre, Law/Criminal Justice

Christine Deckard Christine Deckard Saint Louis, Missouri Details
Christine Deckard's Convergys Experience October 2008 - August 2009
Job student
Industry Restaurants
Experience
McDonalds  2010 - 2011
Convergys   October 2008 - August 2009
St. Anthony's Medical Center   February 1997 - March 2007

Skills
Customer Service, Materials Management, Shipping/receiving

Education
Saint Louis Community College-Meramec   2011 — 2014

Fox C-6   1989 — 1991

Valerie Croft Valerie Croft Portland, Oregon Details
Valerie Croft's Convergys Experience September 2009 - Present
Job Team Manager at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Convergys   September 2009 - Present

Skills
Customer Service, Customer Satisfaction, Call Centers, Management, Troubleshooting, Time Management, Training, Team Leadership, Customer Experience, Team Management

Education
Rutgers University-New Brunswick
Bachelor's degree, Computer Science

Angel Hatchett Angel Hatchett Saint Louis, Missouri Details
Angel Hatchett's Convergys Experience August 2011 - July 2012
Job Customer Service Representative at United Healthcare
Industry Internet
Experience
UnitedHealth Group  July 2012 - Present
Convergys   August 2011 - July 2012
Express Scripts  July 2009 - July 2011
SSM Health Care  September 2006 - April 2008

Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Data Entry, Telephone Skills, Process Improvement, Time Management, Software Documentation, Microsoft Office, Outlook, Customer Support, Technical Support, Quality Assurance, Customer Retention, Microsoft Excel

Education
University of Phoenix   2013 — 2014
Associate of Arts (AA), Health/Health Care Administration/Management

Saint Louis Community College-Florissant Valley   2005 — 2006

Daniel Awalt Daniel Awalt Halifax, Canada Area Details
Daniel Awalt's Convergys Experience 2006 - 2007
Job IT Technician at TC Transcontinental
Industry Information Technology and Services
Experience
TC Transcontinental  September 2012 - Present
ABM Integrated Solutions  2011 - 2012
Mitten Vinyl Inc.   2007 - 2010
Convergys   2006 - 2007
Symcor  2006 - 2006
Staples  2003 - 2006

Skills
Level Platforms, System Monitoring, Network Monitoring Tools, Application Performance..., Network Infrastructure, Remote Desktop, Windows XP Pro, Windows 7, Windows Server, Group Policy, Server Administration, Microsoft Office, Networking, SharePoint, Active Directory, DNS, VirtualBox, VMware, Audio Editing, Linux, Ubuntu, Ubuntu Server, ClearOS, CompTIA A+, CompTIA Network+, Blackberry OS, Blackberry, Antivirus, Anti-spam, Network Security, VPN, Software Installation, Technical Documentation, Password Management, Hardware Diagnostics, HR Consulting, Marketing, Forklift Operator, Business Analysis, Philosophy, World History

Education
Eastern College   2010 — 2011
Information Systems Administrator, Information Technology, 85

Saint Mary's University   2001 — 2004
n/a, Art/Art Studies, General, n/a

dawn broyles dawn broyles Oklahoma City, Oklahoma Details
dawn broyles's Convergys Experience March 2012 - Present
Job Operation Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   March 2012 - Present
Southwest Airlines  August 2011 - March 2012
Convergys   January 2007 - August 2011

Education
University of Central Oklahoma   1988 — 1990
Bachelor of Science (BS), Elementary Education and Teaching

Rose State College   1986 — 1988
Associate of Arts (AA), Psychology

Agnes Collins Agnes Collins Florissant, Missouri Details
Agnes Collins's Convergys Experience 2011 - 2012
Job Skilled & Experienced Customer Service Representative
Industry Hospital & Health Care
Experience
Convergys   2011 - 2012
SSM Health Care  2006 - 2010

Education
Saint Louis University   2001 — 2004
Health Information Management

Anela Krijestorac Anela Krijestorac Saint Louis, Missouri Details
Anela Krijestorac's Convergys Experience August 2011 - May 2012
Job Student at University of MissouriSaint Louis
Industry Law Enforcement
Experience
Industrial Aid   May 2012 - Present
Convergys   August 2011 - May 2012
H&R Block  October 2008 - April 2011

Education
University of Missouri-Saint Louis   2012 — 2014
Criminology

Saint Louis Community College-Meramec   2010 — 2012
Associate of Arts (A.A.), General Studies

Edwin Barbieri Edwin Barbieri West Jordan, Utah Details
Edwin Barbieri's Convergys Experience October 2010 - August 2011
Job Technical Trainer at SolarWinds
Industry Information Technology and Services
Experience
SolarWinds  August 2013 - Present
EVault  February 2012 - June 2013
CSS Corp  October 2011 - February 2012
Convergys   October 2010 - August 2011
Keystone Enterprise Services  October 2009 - March 2010
inthinc  March 2009 - August 2009
Teleperformance, USA  May 2006 - May 2007

Skills
Disaster Recovery, Solaris, Troubleshooting, Technical Support, Linux, Storage, Microsoft SQL Server, Software Documentation, Storage Area Networks, SAN, Windows, NAS, Software Installation, Management, Training, Help Desk Support, NetApp, Leadership, Team Management, Replication, Coaching, VMware, Virtualization, Servers, Active Directory, Windows Server, Cloud Computing, TCP/IP, Operating Systems, Hardware, Cisco Technologies, Testing, VMware ESX

Education
Salt Lake Community College   1997 — 1998

Cheri deFonteny Cheri deFonteny Norman, Oklahoma Details
Cheri deFonteny's Convergys Experience July 1997 - September 1999
Job Legal Assistant at Hammons, Gowens, Hurst and Associates
Industry Legal Services
Experience
Plexus Worldwide, Inc.   June 2014 - Present
Hammons, Gowens, Hurst and Associates   June 2013 - Present
Sprint  September 1999 - March 2012
Convergys   July 1997 - September 1999

Skills
Customer Service, Leadership, Training, Time Management, Team Leadership, Microsoft Office, Public Speaking, Team Building, Customer Satisfaction

Education
Rose State College   2012 — 2013
Associate of Arts and Sciences (AAS), Paralegal Studies

Rose State College   2012 — 2013
Associate of Arts (AA), Liberal Studies

University of Oklahoma

Latrice Adams Latrice Adams Florissant, Missouri Details
Latrice Adams's Convergys Experience 2005 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   2005 - 2012

Education
University of Missouri-Saint Louis   2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Saint Louis Community College-Florissant Valley   2010 — 2012
Business Administration

Avery Sims Avery Sims Middleburg, Florida Details
Avery Sims's Convergys Experience July 2014 - Present
Job Student at Saint Johns River State College
Industry
Experience
Convergys   July 2014 - Present
Walmart  November 2011 - November 2014

Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office

Education
Saint Johns River State College   2011 — 2014

Brady Swenson Brady Swenson Austin, Texas Details
Brady Swenson's Convergys Experience November 2005 - June 2010
Job Marketing Specialist at NodeSource
Industry Marketing and Advertising
Experience
NodeSource  June 2015 - Present
SpinGo  December 2014 - May 2015
Crate and Barrel  August 2014 - January 2015
Feld Entertainment  August 2012 - May 2014
FIS  June 2010 - July 2012
Convergys   November 2005 - June 2010

Skills
Microsoft Office, Social Media, Social Media Marketing, Management, Leadership, Customer Service, Public Speaking, Team Building, Sales, Social Networking, Training, Advertising

Education
Salt Lake Community College   2003 — 2008
Associate of Arts (A.A.), Graphic Design

Brighton High School   2000 — 2003
Grades 10-12

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