Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Convergys Employees
Employee
Years
Job
Industry
Regina Pugh Regina Pugh's Convergys Experience October 2007 - July 2008
Job Administrative Assistant at Hazelwood School District
Industry
Experience
Hazelwood School District August 2008 - Present
Convergys October 2007 - July 2008
O'fallon Childcare and Learning Center September 2005 - May 2006
Skills
Music, PowerPoint, Customer Service, Microsoft Word, Event Management, Project Coordination, Microsoft Office, Lesson Planning, Nonprofits, Community Outreach, Volunteer Management, Microsoft Excel, Event Planning, Public Speaking
Education
Ashford University 2009 — 2014
Bachelors, Social Science w/ Education Concentration/ English
Hazelwood School District August 2008 - Present
Convergys October 2007 - July 2008
O'fallon Childcare and Learning Center September 2005 - May 2006
Skills
Music, PowerPoint, Customer Service, Microsoft Word, Event Management, Project Coordination, Microsoft Office, Lesson Planning, Nonprofits, Community Outreach, Volunteer Management, Microsoft Excel, Event Planning, Public Speaking
Education
Ashford University 2009 — 2014
Bachelors, Social Science w/ Education Concentration/ English
Chandelle King Chandelle King's Convergys Experience January 2005 - March 2007
Job n/a at n/a currently unemployed
Industry Research
Experience
Aerotek January 2012 - May 2014
Kelly Services July 2010 - February 2011
Connextions September 2009 - June 2010
Randstad August 2007 - April 2008
Convergys January 2005 - March 2007
AT&T August 2003 - January 2005
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Training, Communication, Telephone Skills, Time Management, Leadership, PowerPoint
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Healthcare Administration
Everest University-South Orlando 2008 — 2009
Medical Office Assistant/Specialist
West Orange High 2001 — 2003
Aerotek January 2012 - May 2014
Kelly Services July 2010 - February 2011
Connextions September 2009 - June 2010
Randstad August 2007 - April 2008
Convergys January 2005 - March 2007
AT&T August 2003 - January 2005
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Training, Communication, Telephone Skills, Time Management, Leadership, PowerPoint
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Healthcare Administration
Everest University-South Orlando 2008 — 2009
Medical Office Assistant/Specialist
West Orange High 2001 — 2003
Candy Culberson Candy Culberson's Convergys Experience March 2014 - Present
Job Sales and Customer Service Representative at Convergys
Industry Hospital & Health Care
Experience
Convergys March 2014 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Outlook, Strategic Planning, Leadership, Teamwork, Social Media, English, Windows
Education
Ashford University 2015 — 2017
Bachelor's degree Social and Criminal Justice, BA Social and Criminal Justice
Ashford University 2015 — 2017
Bachelor’s Degree, Social and Criminal Justice, Sophomore
Strayer University-Tennessee 2012 — 2016
Criminal Justice BA, Social and Criminal Justice
Convergys March 2014 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Outlook, Strategic Planning, Leadership, Teamwork, Social Media, English, Windows
Education
Ashford University 2015 — 2017
Bachelor's degree Social and Criminal Justice, BA Social and Criminal Justice
Ashford University 2015 — 2017
Bachelor’s Degree, Social and Criminal Justice, Sophomore
Strayer University-Tennessee 2012 — 2016
Criminal Justice BA, Social and Criminal Justice
Bryan Koonce Bryan Koonce's Convergys Experience July 2010 - March 2011
Job
Industry Insurance
Experience
Allstate October 2012 - Present
Allstate March 2011 - October 2012
Convergys July 2010 - March 2011
Skills
Fast-paced, Customer Oriented, Team-oriented, Dependable Team Player, Internet Savvy, Easily Adaptable, Hardwork, Multi Tasking
Education
Ashford University 2012 — 2013
Bachelor of Arts (B.A.), Human Resources Management and Services
Fayetteville State University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Allstate October 2012 - Present
Allstate March 2011 - October 2012
Convergys July 2010 - March 2011
Skills
Fast-paced, Customer Oriented, Team-oriented, Dependable Team Player, Internet Savvy, Easily Adaptable, Hardwork, Multi Tasking
Education
Ashford University 2012 — 2013
Bachelor of Arts (B.A.), Human Resources Management and Services
Fayetteville State University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Sharri Duell Sharri Duell's Convergys Experience March 2010 - September 2010
Job Patient care
Industry Events Services
Experience
Express Scripts October 2014 - Present
Auto Point May 2012 - October 2014
AT&T October 2013 - February 2014
Convergys March 2010 - September 2010
Dollar General June 2008 - March 2010
Skills
Sales, Event Planning, Public Relations, Retail Category..., Retail, Microsoft Word, Secretarial Skills, Customer Service, Community Outreach, Organization, Customer Retention, Automotive, Customer Satisfaction, Team Building, Social Networking, Data Entry, Coaching, Training, Management, Team Leadership, Marketing, Time Management, Strategic Planning
Education
Ashford University 2013 — 2014
Bachelor of Science (B.S.), Public Administration
Emory University 2012 — 2013
Certified, Event Planning
North Carolina Agricultural and Technical State University 2001 — 2005
Bachelor of Science (B.S.), Mass Communication/Media Studies
David W Butler High 1997 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Express Scripts October 2014 - Present
Auto Point May 2012 - October 2014
AT&T October 2013 - February 2014
Convergys March 2010 - September 2010
Dollar General June 2008 - March 2010
Skills
Sales, Event Planning, Public Relations, Retail Category..., Retail, Microsoft Word, Secretarial Skills, Customer Service, Community Outreach, Organization, Customer Retention, Automotive, Customer Satisfaction, Team Building, Social Networking, Data Entry, Coaching, Training, Management, Team Leadership, Marketing, Time Management, Strategic Planning
Education
Ashford University 2013 — 2014
Bachelor of Science (B.S.), Public Administration
Emory University 2012 — 2013
Certified, Event Planning
North Carolina Agricultural and Technical State University 2001 — 2005
Bachelor of Science (B.S.), Mass Communication/Media Studies
David W Butler High 1997 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Carmeiris Stewart Carmeiris Stewart's Convergys Experience January 2012 - January 2013
Job Field Sales Representative at PepsiCo
Industry Management Consulting
Experience
PepsiCo August 2014 - Present
PepsiCo December 2013 - August 2014
Enterprise Holdings January 2013 - December 2013
Convergys January 2012 - January 2013
Aspen University June 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Customer Service, Social Media, Team Leadership, Leadership, Microsoft Word, Strategic Planning, Teamwork, Project Management, Business Strategy, Leadership Development, Team Building, Entrepreneurship, Customer Satisfaction, Management, Troubleshooting, Sales
Education
Aspen University 2012 — 2013
Bachelor’s Degree, Business Administration and Management, General, 3.9
The University of New Mexico 2008 — 2011
transfer, University Studies, 3.0
Apopka high School 2005 — 2008
General education, General Studies
PepsiCo August 2014 - Present
PepsiCo December 2013 - August 2014
Enterprise Holdings January 2013 - December 2013
Convergys January 2012 - January 2013
Aspen University June 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Customer Service, Social Media, Team Leadership, Leadership, Microsoft Word, Strategic Planning, Teamwork, Project Management, Business Strategy, Leadership Development, Team Building, Entrepreneurship, Customer Satisfaction, Management, Troubleshooting, Sales
Education
Aspen University 2012 — 2013
Bachelor’s Degree, Business Administration and Management, General, 3.9
The University of New Mexico 2008 — 2011
transfer, University Studies, 3.0
Apopka high School 2005 — 2008
General education, General Studies
Elaine Lankford Elaine Lankford's Convergys Experience May 1999 - May 2014
Job Homeserve USA
Industry Insurance
Experience
Homeserve May 2014 - Present
Convergys May 1999 - May 2014
Harris Direct December 1998 - January 1999
Chattanooga Labeling Systems, Galeton Division January 1995 - September 1998
Skills
Customer Service, Customer Service..., Team Building, Hands-on Training, Data Analysis, Spreadsheets, Microsoft Excel, Microsoft Office, Access, Windows, Communication, Operations Management, Data Entry
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Educational Studies
Chattanooga State Community College 2009 — 2011
Associate of Science (AS), Early Childhood Education and Teaching
Homeserve May 2014 - Present
Convergys May 1999 - May 2014
Harris Direct December 1998 - January 1999
Chattanooga Labeling Systems, Galeton Division January 1995 - September 1998
Skills
Customer Service, Customer Service..., Team Building, Hands-on Training, Data Analysis, Spreadsheets, Microsoft Excel, Microsoft Office, Access, Windows, Communication, Operations Management, Data Entry
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Educational Studies
Chattanooga State Community College 2009 — 2011
Associate of Science (AS), Early Childhood Education and Teaching
Linda Sigmon Linda Sigmon's Convergys Experience July 2014 - Present
Job Sales & Service Representative. Love my job.
Industry Consumer Services
Experience
Convergys July 2014 - Present
Full Time Mommy May 2014 - Present
MarketSource Inc. October 2013 - May 2014
Tim Young Tree Service July 2011 - October 2013
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Data Entry, Outlook, Editing
Education
Argosy University Phoenix 2013 — 2013
Accounting and Business/Management
Catawba Valley Community College 2005 — 2010
General Studies
Challenger Early College High School 2005 — 2010
High School Diploma, General Education
Convergys July 2014 - Present
Full Time Mommy May 2014 - Present
MarketSource Inc. October 2013 - May 2014
Tim Young Tree Service July 2011 - October 2013
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Data Entry, Outlook, Editing
Education
Argosy University Phoenix 2013 — 2013
Accounting and Business/Management
Catawba Valley Community College 2005 — 2010
General Studies
Challenger Early College High School 2005 — 2010
High School Diploma, General Education
Casandra Huston Casandra Huston's Convergys Experience April 2008 - February 2010
Job Tier 3 Support at Time Warner Cable
Industry Consumer Services
Experience
Time Warner Cable August 2012 - Present
SIRS January 2012 - July 2012
Convergys April 2008 - February 2010
Skills
Customer Service, Customer Satisfaction, Leadership, Team Management, Call Centers, Public Speaking, Customer Relations, Customer Retention, Coaching, Customer Experience, Technical Support, VoIP, Cable Television, TCP/IP, Customer Engagement, Networking, Administration, Administrative..., Office Administration, Peer Support, Peer Mentoring, Training, Communication, Windows XP, Windows Vista, Windows 7, Windows, Microsoft Excel, Microsoft Word, Outlook, Interpersonal Skills, Interpersonal...
Education
Ohio University 2002 — 2004
75%complete, Business Management, Behavioral Phsych
Ashford University
Time Warner Cable August 2012 - Present
SIRS January 2012 - July 2012
Convergys April 2008 - February 2010
Skills
Customer Service, Customer Satisfaction, Leadership, Team Management, Call Centers, Public Speaking, Customer Relations, Customer Retention, Coaching, Customer Experience, Technical Support, VoIP, Cable Television, TCP/IP, Customer Engagement, Networking, Administration, Administrative..., Office Administration, Peer Support, Peer Mentoring, Training, Communication, Windows XP, Windows Vista, Windows 7, Windows, Microsoft Excel, Microsoft Word, Outlook, Interpersonal Skills, Interpersonal...
Education
Ohio University 2002 — 2004
75%complete, Business Management, Behavioral Phsych
Ashford University
Dwight Peters Dwight Peters's Convergys Experience February 2008 - November 2009
Job Total Quality Logistics
Industry Logistics and Supply Chain
Experience
Total Quality Logistics September 2014 - Present
Red Ventures November 2009 - September 2014
Convergys February 2008 - November 2009
Skills
Account Management, Cold Calling, Leadership, Customer Satisfaction
Education
Art Institute of Fort Lauderdale 2012 — 2014
Animation, Media Art & Animation
Total Quality Logistics September 2014 - Present
Red Ventures November 2009 - September 2014
Convergys February 2008 - November 2009
Skills
Account Management, Cold Calling, Leadership, Customer Satisfaction
Education
Art Institute of Fort Lauderdale 2012 — 2014
Animation, Media Art & Animation
John (Jay) Pedicone John (Jay) Pedicone's Convergys Experience March 2013 - March 2014
Job Market Analysis, Operations, Marketing Media Production, Personnel Management, Project/Production Management
Industry Media Production
Experience
Seeking New Position May 2015 - Present
Source Group Publications December 2014 - April 2015
Bright Now! Dental December 2013 - November 2014
Convergys March 2013 - March 2014
Dental Practice Dr. Jae Cho March 2012 - April 2013
Michelangelo Ristorante Italiano January 2011 - March 2012
R.S. Hughes July 2008 - November 2010
Enterprise Rent-A-Car August 2002 - December 2007
The Keys December 1999 - August 2001
Skills
Sales, Purchasing, Management, Inventory Management, Marketing, Customer Relations, marksmanship, Business Strategy, Leadership Development, Sales Presentations, Retail, Employee Relations, Supply Chain Management, Microsoft Excel, Microsoft Office, Operations Management, Sales Process, Account Management, Customer Satisfaction, Customer Service, Team Building, Leadership, Sales Management, Strategic Planning, Training, Event Planning, Public Speaking, Sales Operations, Time Management, Marketing Strategy
Education
Arizona State University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pima Community College 2000 — 2002
Associates of the Arts, Liberal Arts and Sciences/Liberal Studies, 3.8
Salpointe Catholic High School 1992 — 1996
Diploma, General
Seeking New Position May 2015 - Present
Source Group Publications December 2014 - April 2015
Bright Now! Dental December 2013 - November 2014
Convergys March 2013 - March 2014
Dental Practice Dr. Jae Cho March 2012 - April 2013
Michelangelo Ristorante Italiano January 2011 - March 2012
R.S. Hughes July 2008 - November 2010
Enterprise Rent-A-Car August 2002 - December 2007
The Keys December 1999 - August 2001
Skills
Sales, Purchasing, Management, Inventory Management, Marketing, Customer Relations, marksmanship, Business Strategy, Leadership Development, Sales Presentations, Retail, Employee Relations, Supply Chain Management, Microsoft Excel, Microsoft Office, Operations Management, Sales Process, Account Management, Customer Satisfaction, Customer Service, Team Building, Leadership, Sales Management, Strategic Planning, Training, Event Planning, Public Speaking, Sales Operations, Time Management, Marketing Strategy
Education
Arizona State University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pima Community College 2000 — 2002
Associates of the Arts, Liberal Arts and Sciences/Liberal Studies, 3.8
Salpointe Catholic High School 1992 — 1996
Diploma, General
Nasibah AbdulMalik Nasibah AbdulMalik's Convergys Experience OwnerNatural BodTea2015 - Present
Job Owner
Industry Health, Wellness and Fitness
Experience
Convergys OwnerNatural BodTea2015 - Present
Skills
Management, Customer Service, Sales, New Business Development, Marketing, Strategic Planning, Leadership, Team Building, Business Development, Training, Virtual Assistant
Education
Ashford University 2011 — 2013
Bachelor's degree, Complimentary and Alternative Health
Ashford University 2009 — 2011
Associate, Business
Convergys OwnerNatural BodTea2015 - Present
Skills
Management, Customer Service, Sales, New Business Development, Marketing, Strategic Planning, Leadership, Team Building, Business Development, Training, Virtual Assistant
Education
Ashford University 2011 — 2013
Bachelor's degree, Complimentary and Alternative Health
Ashford University 2009 — 2011
Associate, Business
Ginny Davis Ginny Davis's Convergys Experience January 2009 - March 2009
Job
Industry Telecommunications
Experience
Cricket Wireless October 2014 - May 2015
Cricket Wireless April 2013 - October 2014
Cricket Communications October 2012 - April 2013
Cricket Communications November 2010 - October 2012
Cricket Communications March 2009 - November 2010
Convergys January 2009 - March 2009
VeriSign May 2002 - December 2008
Skills
Telecommunications..., Telecommunications, Vendor Management, Account Management, Integration, Product Management, Wireless, Mobile Devices, Project Management, Business Strategy, Requirements Analysis, SDLC, Business Process, Testing, Product Marketing, Management, Start-ups, Team Leadership, Process Improvement, Leadership, Troubleshooting, Software Development, Program Management, PMO, Cross-functional Team..., Agile Methodologies, Software Project..., PMP, SaaS, Business Analysis, Cloud Computing, Business Process..., CRM, Business Intelligence, Project Portfolio..., Data Center, Visio, Agile Project Management
Education
Armstrong Atlantic State University 1997 — 2001
Bachelor of Arts (BA), Economics
Cricket Wireless October 2014 - May 2015
Cricket Wireless April 2013 - October 2014
Cricket Communications October 2012 - April 2013
Cricket Communications November 2010 - October 2012
Cricket Communications March 2009 - November 2010
Convergys January 2009 - March 2009
VeriSign May 2002 - December 2008
Skills
Telecommunications..., Telecommunications, Vendor Management, Account Management, Integration, Product Management, Wireless, Mobile Devices, Project Management, Business Strategy, Requirements Analysis, SDLC, Business Process, Testing, Product Marketing, Management, Start-ups, Team Leadership, Process Improvement, Leadership, Troubleshooting, Software Development, Program Management, PMO, Cross-functional Team..., Agile Methodologies, Software Project..., PMP, SaaS, Business Analysis, Cloud Computing, Business Process..., CRM, Business Intelligence, Project Portfolio..., Data Center, Visio, Agile Project Management
Education
Armstrong Atlantic State University 1997 — 2001
Bachelor of Arts (BA), Economics
Michael Wooden's Convergys Experience March 2014 - May 2015
Job Chief Executive Officer at On Process Technology
Industry Telecommunications
Experience
OnProcess Technology June 2015 - Present
Lumis Partners June 2015 - Present
Convergys March 2014 - May 2015
Convergys February 2012 - March 2014
Xerox October 2009 - January 2012
ACS, Inc. June 2007 - October 2009
APAC Customer Services February 1999 - September 2003
Stanford Keene December 1996 - December 1998
Bennett & Williams, Inc. April 1988 - May 1995
Skills
BPO, Competitive Analysis, Operational Excellence, CRM, Strategy, Outsourcing, Management, Team Leadership, Call Centers, Business Process, Leadership, Operational Streamlining, Account Management, Mergers, Call Center, Customer Experience, Business Development, Go-to-market Strategy, SaaS, Telecommunications, Mergers & Acquisitions, New Business Development, Process Improvement, Team Management, Solution Selling, Business Strategy
Education
Old Dominion University 1990 — 1993
Masters, Engineering Management
Ashland University 1983 — 1986
Bachelor of Science, Comprehensive Sciences
OnProcess Technology June 2015 - Present
Lumis Partners June 2015 - Present
Convergys March 2014 - May 2015
Convergys February 2012 - March 2014
Xerox October 2009 - January 2012
ACS, Inc. June 2007 - October 2009
APAC Customer Services February 1999 - September 2003
Stanford Keene December 1996 - December 1998
Bennett & Williams, Inc. April 1988 - May 1995
Skills
BPO, Competitive Analysis, Operational Excellence, CRM, Strategy, Outsourcing, Management, Team Leadership, Call Centers, Business Process, Leadership, Operational Streamlining, Account Management, Mergers, Call Center, Customer Experience, Business Development, Go-to-market Strategy, SaaS, Telecommunications, Mergers & Acquisitions, New Business Development, Process Improvement, Team Management, Solution Selling, Business Strategy
Education
Old Dominion University 1990 — 1993
Masters, Engineering Management
Ashland University 1983 — 1986
Bachelor of Science, Comprehensive Sciences
Lloyd Somers Lloyd Somers's Convergys Experience September 2008 - July 2009
Job IT Leader Program and Project Manager Business Transformation and TurnAround
Industry Information Technology and Services
Experience
NorthgateArinso September 2009 - February 2013
Convergys September 2008 - July 2009
Wachovia Bank April 2006 - August 2008
Aon Hewitt / Exult February 2001 - March 2006
Weyerhaeuser October 1984 - February 2001
Skills
Offshoring, Integration, SAP, Process Improvement, Business Process..., IT Service Management, Project Management, Shared Services, Outsourcing, IT Strategy, Vendor Management, Information Technology, Business Analysis, Disaster Recovery, HRIS, Change Management, ERP, Leadership, ERP Implementations, SDLC, Data Center, BPO, Business Intelligence, Mergers, Program Management, Business Process, Management, Professional Services, Software Project..., PeopleSoft, Oracle, Human Resources, Team Leadership, Strategic Planning, IT Management, Service Delivery, Automation, Requirements Analysis, Start-ups, Software Development, Analysis, Governance, Mergers & Acquisitions, PMO, ITIL, IT Outsourcing, Business Transformation, PMP, Data Migration, Project Portfolio...
Education
Arkansas State University
BS
NorthgateArinso September 2009 - February 2013
Convergys September 2008 - July 2009
Wachovia Bank April 2006 - August 2008
Aon Hewitt / Exult February 2001 - March 2006
Weyerhaeuser October 1984 - February 2001
Skills
Offshoring, Integration, SAP, Process Improvement, Business Process..., IT Service Management, Project Management, Shared Services, Outsourcing, IT Strategy, Vendor Management, Information Technology, Business Analysis, Disaster Recovery, HRIS, Change Management, ERP, Leadership, ERP Implementations, SDLC, Data Center, BPO, Business Intelligence, Mergers, Program Management, Business Process, Management, Professional Services, Software Project..., PeopleSoft, Oracle, Human Resources, Team Leadership, Strategic Planning, IT Management, Service Delivery, Automation, Requirements Analysis, Start-ups, Software Development, Analysis, Governance, Mergers & Acquisitions, PMO, ITIL, IT Outsourcing, Business Transformation, PMP, Data Migration, Project Portfolio...
Education
Arkansas State University
BS
Jasmine Carter Jasmine Carter's Convergys Experience February 2012 - April 2013
Job Billing Specialist
Industry Consumer Services
Experience
Infor November 2013 - Present
Alorica August 2013 - November 2013
Infor March 2013 - May 2013
Convergys February 2012 - April 2013
Victoria's Secret May 2009 - December 2011
Jimmie's Transportation and Limo Service, LLC October 2006 - August 2008
Cracker Barrel August 2007 - May 2008
Vector Marketing (Cutco) July 2006 - September 2006
Mashalls October 2005 - June 2006
Skills
Time Management, Customer Satisfaction, Customer Service, Sales, Call Centers, Retail, Analysis, Troubleshooting, Microsoft Excel, Strategy, PowerPoint, Customer Experience, Data Entry, Teamwork, Telephone Skills, Invoicing, Outlook, Cashiering, Training, Filing, Process Scheduler, Inventory Management, Management, Microsoft Office, Microsoft Word
Education
Strayer University (VA) 2013 — 2016
Bachelor's degree, Business Administration and Management, Accounting
Art Institute of Atlanta 2009 — 2010
Bachelor of Arts (B.A.), Photography
Griffin Technical College 2006 — 2008
Associate of Applied Science (AS), Forensic Science and Technology
Creekside High 2002 — 2006
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Infor November 2013 - Present
Alorica August 2013 - November 2013
Infor March 2013 - May 2013
Convergys February 2012 - April 2013
Victoria's Secret May 2009 - December 2011
Jimmie's Transportation and Limo Service, LLC October 2006 - August 2008
Cracker Barrel August 2007 - May 2008
Vector Marketing (Cutco) July 2006 - September 2006
Mashalls October 2005 - June 2006
Skills
Time Management, Customer Satisfaction, Customer Service, Sales, Call Centers, Retail, Analysis, Troubleshooting, Microsoft Excel, Strategy, PowerPoint, Customer Experience, Data Entry, Teamwork, Telephone Skills, Invoicing, Outlook, Cashiering, Training, Filing, Process Scheduler, Inventory Management, Management, Microsoft Office, Microsoft Word
Education
Strayer University (VA) 2013 — 2016
Bachelor's degree, Business Administration and Management, Accounting
Art Institute of Atlanta 2009 — 2010
Bachelor of Arts (B.A.), Photography
Griffin Technical College 2006 — 2008
Associate of Applied Science (AS), Forensic Science and Technology
Creekside High 2002 — 2006
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Ryker Murdock's Convergys Experience December 2000 - November 2002
Job Network Security Engineer at Umpqua Bank
Industry Information Technology and Services
Experience
Umpqua Bank April 2014 - Present
Sterling Savings Bank April 2013 - April 2014
Empire Airlines / Empire Aerospace September 2011 - April 2013
Self employed June 1995 - April 2013
Gullo Enterprises, Buffalo Arms Co March 2010 - September 2011
Bish's RV Supercenter June 2008 - December 2009
United Medical Solutions August 2007 - February 2008
Dell, Inc December 2005 - March 2007
Sento Corporation December 2003 - August 2004
Convergys December 2000 - November 2002
Skills
Troubleshooting, Security, Laptops, Servers, Workstations, Dell PowerEdge Servers, Dell Desktops, Dell OpenManage, Dell Computers, Technical Support, Network Administration, XP, Networking, Information Security, Active Directory, Group Policy, Storage, Windows Server, Firewalls, Computer Hardware, Computer Repair, Computer Security, Citrix, Disaster Recovery, Cisco Technologies, Operating Systems, Server Administration, Information Technology, Management, Network Security, Antivirus, Enterprise Software, Microsoft Technologies, Remote Desktop, Windows, VPN, IT Operations, Wireless Networking, Help Desk Support, IT Management, Blackberry Enterprise..., Microsoft Exchange, Windows 7, Software Installation, Windows XP, Hardware, DHCP
Education
ITT Technical Institute 2009 — 2012
Bachelor's of Science, Information Systems Security, 3.95
Ashworth College 2007 — 2009
Associates - Transferred to ITT Tech, Computer Science, Criminal Justice
Snake River High School 1991 — 1995
High School Diploma
Umpqua Bank April 2014 - Present
Sterling Savings Bank April 2013 - April 2014
Empire Airlines / Empire Aerospace September 2011 - April 2013
Self employed June 1995 - April 2013
Gullo Enterprises, Buffalo Arms Co March 2010 - September 2011
Bish's RV Supercenter June 2008 - December 2009
United Medical Solutions August 2007 - February 2008
Dell, Inc December 2005 - March 2007
Sento Corporation December 2003 - August 2004
Convergys December 2000 - November 2002
Skills
Troubleshooting, Security, Laptops, Servers, Workstations, Dell PowerEdge Servers, Dell Desktops, Dell OpenManage, Dell Computers, Technical Support, Network Administration, XP, Networking, Information Security, Active Directory, Group Policy, Storage, Windows Server, Firewalls, Computer Hardware, Computer Repair, Computer Security, Citrix, Disaster Recovery, Cisco Technologies, Operating Systems, Server Administration, Information Technology, Management, Network Security, Antivirus, Enterprise Software, Microsoft Technologies, Remote Desktop, Windows, VPN, IT Operations, Wireless Networking, Help Desk Support, IT Management, Blackberry Enterprise..., Microsoft Exchange, Windows 7, Software Installation, Windows XP, Hardware, DHCP
Education
ITT Technical Institute 2009 — 2012
Bachelor's of Science, Information Systems Security, 3.95
Ashworth College 2007 — 2009
Associates - Transferred to ITT Tech, Computer Science, Criminal Justice
Snake River High School 1991 — 1995
High School Diploma
Sean McCartney Sean McCartney's Convergys Experience November 2004 - June 2005
Job
Industry Design
Experience
Rogue January 2010 - Present
Morris October 2006 - January 2010
Sony May 2006 - October 2006
Convergys November 2004 - June 2005
Self-employed September 2002 - June 2004
Homestead Technologies 2003 - 2004
ISYS Global Internet Solutions 1999 - 2001
Skills
User Experience, Information Architecture, Adobe Creative Suite, Flash, Interaction Design, Web Design, Graphic Design, Mobile Devices, User Interface Design, Interactive Advertising, Creative Direction, User Experience Design, Email Marketing, Online Advertising, User Interface, Web Development, Project Planning, Project Management, Team Management, Microsoft Office, Operations Management, Digital Photography, E-commerce, Mobile Applications, CMS, Marketing, Strategy, Social Media Marketing
Education
California State University Hayward 2002 — 2004
M.A., Multimedia
Art Institute of Seattle 1995 — 1996
A.A., Computer Animation/Multimedia
California State University Chico 1987 — 1992
B.S., Marketing
Rogue January 2010 - Present
Morris October 2006 - January 2010
Sony May 2006 - October 2006
Convergys November 2004 - June 2005
Self-employed September 2002 - June 2004
Homestead Technologies 2003 - 2004
ISYS Global Internet Solutions 1999 - 2001
Skills
User Experience, Information Architecture, Adobe Creative Suite, Flash, Interaction Design, Web Design, Graphic Design, Mobile Devices, User Interface Design, Interactive Advertising, Creative Direction, User Experience Design, Email Marketing, Online Advertising, User Interface, Web Development, Project Planning, Project Management, Team Management, Microsoft Office, Operations Management, Digital Photography, E-commerce, Mobile Applications, CMS, Marketing, Strategy, Social Media Marketing
Education
California State University Hayward 2002 — 2004
M.A., Multimedia
Art Institute of Seattle 1995 — 1996
A.A., Computer Animation/Multimedia
California State University Chico 1987 — 1992
B.S., Marketing
Jennifer Blom Jennifer Blom's Convergys Experience November 2003 - August 2004
Job Client Support Associate and Stage Manager
Industry Entertainment
Experience
Desert Foothills Theater October 2013 - Present
Harkins Theatres October 2008 - June 2014
Terri's New & Consigned Furnishings November 2007 - September 2008
Ultimate Electronics November 2005 - October 2007
Discover Card April 2005 - November 2005
Megaplex Movie Theaters November 2004 - March 2005
Joe's Crab Shack August 2004 - February 2005
Convergys November 2003 - August 2004
Circuit City September 2002 - May 2004
Skills
Customer Service, Call Centers, Budgets, Team Leadership, Customer Satisfaction, Management, Training, Sales, Employee Training, Microsoft Office, Human Resources, Money, Process Scheduler, Teamwork, Public Speaking, Photoshop, Leadership, Time Management, Social Media, Microsoft Excel, Social Networking, Communication, Research, PowerPoint, Team Building
Education
Arizona State University 2011 — 2013
Bachelor of Science (BS), Communication, General, 3.40
Paradise Valley Community College 2009 — 2011
AA, Psychology and Theater
Olympus High school 1998 — 2001
HS Diploma
Desert Foothills Theater October 2013 - Present
Harkins Theatres October 2008 - June 2014
Terri's New & Consigned Furnishings November 2007 - September 2008
Ultimate Electronics November 2005 - October 2007
Discover Card April 2005 - November 2005
Megaplex Movie Theaters November 2004 - March 2005
Joe's Crab Shack August 2004 - February 2005
Convergys November 2003 - August 2004
Circuit City September 2002 - May 2004
Skills
Customer Service, Call Centers, Budgets, Team Leadership, Customer Satisfaction, Management, Training, Sales, Employee Training, Microsoft Office, Human Resources, Money, Process Scheduler, Teamwork, Public Speaking, Photoshop, Leadership, Time Management, Social Media, Microsoft Excel, Social Networking, Communication, Research, PowerPoint, Team Building
Education
Arizona State University 2011 — 2013
Bachelor of Science (BS), Communication, General, 3.40
Paradise Valley Community College 2009 — 2011
AA, Psychology and Theater
Olympus High school 1998 — 2001
HS Diploma
Amanda Duffy's Convergys Experience August 2014 - Present
Job Aerospace Engineer
Industry Aviation & Aerospace
Experience
Convergys August 2014 - Present
Convergys March 2014 - August 2014
Stream Global Services November 2012 - February 2014
Extreme Environments Robotics & Instrumentation Laboratory October 2011 - October 2012
Skills
Solidworks, Matlab, Microsoft Office, PowerPoint, Microsoft Excel, Teamwork, Technical Writing, CPU Technical Support
Education
Arizona State University 2007 — 2012
Bachelor of Science Engineering, Aerospace, Aeronautical and Astronautical Engineering
Paradise Valley Community College 2003 — 2007
Associate, Arts
Paradise Valley Community College 2002 — 2007
Associate, Science
Convergys August 2014 - Present
Convergys March 2014 - August 2014
Stream Global Services November 2012 - February 2014
Extreme Environments Robotics & Instrumentation Laboratory October 2011 - October 2012
Skills
Solidworks, Matlab, Microsoft Office, PowerPoint, Microsoft Excel, Teamwork, Technical Writing, CPU Technical Support
Education
Arizona State University 2007 — 2012
Bachelor of Science Engineering, Aerospace, Aeronautical and Astronautical Engineering
Paradise Valley Community College 2003 — 2007
Associate, Arts
Paradise Valley Community College 2002 — 2007
Associate, Science
Brianna Woods Brianna Woods's Convergys Experience April 2009 - May 2010
Job Paralegal
Industry Legal Services
Experience
The Overstreet law firm September 2014 - Present
The Dashner Law Firm January 2014 - April 2014
Vecchio & Vecchio Attorney at Law January 2013 - December 2013
Bank of America 2010 - 2012
Convergys April 2009 - May 2010
Royal Caribbean Cruises, Ltd. March 2008 - November 2008
Walmart June 2007 - August 2007
Skills
Typing, Clerical Skills, Microsoft Office, Office Administration, Time Management, Research, Legal Research, Legal Assistance, Litigation, Courts, Legal Writing, Civil Litigation, Trials, Customer Service, Westlaw, Personal Injury, Mediation, Leadership, Invoicing, Filing
Education
Arlington Career Institute 2013 — 2013
College Diploma, Paralegal, Graduate
Northeast Magnet High school 2002 — 2006
High School Diploma, Law
The Overstreet law firm September 2014 - Present
The Dashner Law Firm January 2014 - April 2014
Vecchio & Vecchio Attorney at Law January 2013 - December 2013
Bank of America 2010 - 2012
Convergys April 2009 - May 2010
Royal Caribbean Cruises, Ltd. March 2008 - November 2008
Walmart June 2007 - August 2007
Skills
Typing, Clerical Skills, Microsoft Office, Office Administration, Time Management, Research, Legal Research, Legal Assistance, Litigation, Courts, Legal Writing, Civil Litigation, Trials, Customer Service, Westlaw, Personal Injury, Mediation, Leadership, Invoicing, Filing
Education
Arlington Career Institute 2013 — 2013
College Diploma, Paralegal, Graduate
Northeast Magnet High school 2002 — 2006
High School Diploma, Law
Jessica Puentes Jessica Puentes's Convergys Experience December 2012 - Present
Job Customer Account Executive at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys December 2012 - Present
Education
Ashford University 2012 — 2016
Texas State Technical College
Convergys December 2012 - Present
Education
Ashford University 2012 — 2016
Texas State Technical College
Nicole Enos's Convergys Experience May 2010 - June 2011
Job Retention Specialist at GEICO
Industry Financial Services
Experience
GEICO October 2014 - Present
GEICO April 2013 - Present
GEICO April 2013 - Present
Veterinary Specialty Center Tucson June 2011 - April 2013
Convergys May 2010 - June 2011
Public Storage April 2009 - March 2010
FLSmidth Krebs December 2007 - March 2009
R&R Products, Inc December 2002 - December 2007
Skills
Training, Customer Service, Sales, Insurance, Quality Assurance, Real Estate, Policy, Auditing, Onboarding, Healthcare, Property, Medical Records, PowerPoint, Customer Retention, Microsoft Excel, Marketing
Education
Arizona State University 2013 — 2016
Bachelor of Arts, Communications
University of Phoenix 2006 — 2008
Associates of Arts, Business
GEICO October 2014 - Present
GEICO April 2013 - Present
GEICO April 2013 - Present
Veterinary Specialty Center Tucson June 2011 - April 2013
Convergys May 2010 - June 2011
Public Storage April 2009 - March 2010
FLSmidth Krebs December 2007 - March 2009
R&R Products, Inc December 2002 - December 2007
Skills
Training, Customer Service, Sales, Insurance, Quality Assurance, Real Estate, Policy, Auditing, Onboarding, Healthcare, Property, Medical Records, PowerPoint, Customer Retention, Microsoft Excel, Marketing
Education
Arizona State University 2013 — 2016
Bachelor of Arts, Communications
University of Phoenix 2006 — 2008
Associates of Arts, Business
Brandon Bryant Brandon Bryant's Convergys Experience June 2007 - May 2014
Job PSS Supervisor at Asurion
Industry Consumer Electronics
Experience
Asurion June 2014 - Present
Convergys June 2007 - May 2014
Skills
BPO, Contact Centers, Call Centers, Training, Workforce Management, Call Center Development, Customer Experience, Inbound Marketing, Offshoring, Soft Skills, Transition Management, Outsourcing, Sla, Telemarketing, Customer Satisfaction, Customer Service, Microsoft Office, SLA
Education
Arizona State University 2006 — 2011
Rio Salado College
Asurion June 2014 - Present
Convergys June 2007 - May 2014
Skills
BPO, Contact Centers, Call Centers, Training, Workforce Management, Call Center Development, Customer Experience, Inbound Marketing, Offshoring, Soft Skills, Transition Management, Outsourcing, Sla, Telemarketing, Customer Satisfaction, Customer Service, Microsoft Office, SLA
Education
Arizona State University 2006 — 2011
Rio Salado College
Heather Messer Heather Messer's Convergys Experience June 2004 - May 2010
Job Office Manager at Checkpoint One
Industry Financial Services
Experience
Checkpoint One May 2010 - Present
Convergys June 2004 - May 2010
KeyBank 2004 - 2010
Skills
Office Management, Outlook, Administrative..., Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Office Administration, Data Entry, Accounts Payable, Accounts Receivable, Event Planning, Payroll, QuickBooks, Human Resources, Invoicing, Spreadsheets, Administration, Accounting
Education
Ashford University 2010 — 2014
Checkpoint One May 2010 - Present
Convergys June 2004 - May 2010
KeyBank 2004 - 2010
Skills
Office Management, Outlook, Administrative..., Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Office Administration, Data Entry, Accounts Payable, Accounts Receivable, Event Planning, Payroll, QuickBooks, Human Resources, Invoicing, Spreadsheets, Administration, Accounting
Education
Ashford University 2010 — 2014
Bethany Shelley's Convergys Experience September 2012 - May 2013
Job Regional Manager at Ho'ola Na Pua
Industry Human Resources
Experience
Ho'ola Na Pua November 2014 - Present
D20 Girls Project December 2011 - Present
Enterprise Rent-A-Car October 2013 - March 2014
Convergys September 2012 - May 2013
Brownes Family Shoprite May 2010 - August 2010
Modells Sporting Goods September 2008 - May 2010
Skills
Customer Service, Recruiting, Sales, Nonprofits, Social Networking, Facebook, Retail, Event Management, Inventory Management, Retail Sales
Education
Pennsylvania State University World Campus 2014 — 2016
Bachelor's Degree, Information Technology, Jr.
Ashford University 2010 — 2012
Associate, Business
Ho'ola Na Pua November 2014 - Present
D20 Girls Project December 2011 - Present
Enterprise Rent-A-Car October 2013 - March 2014
Convergys September 2012 - May 2013
Brownes Family Shoprite May 2010 - August 2010
Modells Sporting Goods September 2008 - May 2010
Skills
Customer Service, Recruiting, Sales, Nonprofits, Social Networking, Facebook, Retail, Event Management, Inventory Management, Retail Sales
Education
Pennsylvania State University World Campus 2014 — 2016
Bachelor's Degree, Information Technology, Jr.
Ashford University 2010 — 2012
Associate, Business
Halliesia Williams-Bey Halliesia Williams-Bey's Convergys Experience September 2008 - October 2008
Job Customer Service Specialist
Industry Accounting
Experience
Florida Blue October 2013 - Present
InComm November 2011 - June 2013
Convergys September 2008 - October 2008
TD Commerce Bank February 2008 - April 2008
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Compliance, USA PATRIOT Act, Credit Cards, Gift Cards, Telemarketing, Dispute Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Cold Calling, Banking, Account Management, Troubleshooting, Receptive, Highly motivated..., Highly detail oriented, Active Learning, Work in A Fast Paced..., Quick Thinker
Education
Ashworth University 2013 — 2014
Basic Accounting
A. Philip Randolph Academies of Technology 2001 — 2005
High School Diploma, Certified Nursing Assistant
Florida Blue October 2013 - Present
InComm November 2011 - June 2013
Convergys September 2008 - October 2008
TD Commerce Bank February 2008 - April 2008
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Compliance, USA PATRIOT Act, Credit Cards, Gift Cards, Telemarketing, Dispute Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Cold Calling, Banking, Account Management, Troubleshooting, Receptive, Highly motivated..., Highly detail oriented, Active Learning, Work in A Fast Paced..., Quick Thinker
Education
Ashworth University 2013 — 2014
Basic Accounting
A. Philip Randolph Academies of Technology 2001 — 2005
High School Diploma, Certified Nursing Assistant
Valorie Kelly Valorie Kelly's Convergys Experience October 2014 - June 2015
Job Customer Service Specialist at TeleTech
Industry Retail
Experience
TeleTech September 2015 - Present
Sitel August 2015 - Present
Convergys October 2014 - June 2015
Delta life April 2012 - February 2014
Citi Trends August 2009 - April 2012
WIS International March 2008 - August 2009
TravelCenters of America July 2001 - April 2004
Subway January 2001 - July 2001
Beverly Healthcare June 1996 - January 2000
Skills
Merchandising, Time Management, Training, Management, Inventory, Visual Merchandising, Retail, Inventory Management, Inventory Control, Loss Prevention, Store Management, Profit, Customer Service, Income Statement, Team Building, Outlook, Sales Management, Strategic Planning, Budget, Employee Relations, Customer Satisfaction, Hiring, Logistics, Recruiting, Leadership, Employee Training, Interviews, Driving Results, Employee Benefits, Store Operations, Merchandise Planning, Trend Analysis, Fashion, Retail Sales, Cold Calling, Budgets
Education
Strayer University 2014 — 2016
Bachelor of Business Administration (BBA), Finance, General
Argosy University 2010 — 2012
bachelor's, business finance
Liberty University 2011 — 2011
TeleTech September 2015 - Present
Sitel August 2015 - Present
Convergys October 2014 - June 2015
Delta life April 2012 - February 2014
Citi Trends August 2009 - April 2012
WIS International March 2008 - August 2009
TravelCenters of America July 2001 - April 2004
Subway January 2001 - July 2001
Beverly Healthcare June 1996 - January 2000
Skills
Merchandising, Time Management, Training, Management, Inventory, Visual Merchandising, Retail, Inventory Management, Inventory Control, Loss Prevention, Store Management, Profit, Customer Service, Income Statement, Team Building, Outlook, Sales Management, Strategic Planning, Budget, Employee Relations, Customer Satisfaction, Hiring, Logistics, Recruiting, Leadership, Employee Training, Interviews, Driving Results, Employee Benefits, Store Operations, Merchandise Planning, Trend Analysis, Fashion, Retail Sales, Cold Calling, Budgets
Education
Strayer University 2014 — 2016
Bachelor of Business Administration (BBA), Finance, General
Argosy University 2010 — 2012
bachelor's, business finance
Liberty University 2011 — 2011
Princess Weaver Princess Weaver's Convergys Experience March 2011 - August 2012
Job Professional Educator with the Jacksonville Urban League Head Start Program
Industry Primary/Secondary Education
Experience
Jacksonville Urban League Head Start August 2012 - Present
Convergys March 2011 - August 2012
Skills
BPO, Teaching, Instructional Design, Call Center, Training, Coaching, Leadership, Team Leadership, Team Building, Training Delivery, Change Management, Leadership Development, Analysis, Soft Skills
Education
Ashford University 2012 — 2014
Early Childhood Education and Teaching
Ashford University
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Jacksonville Urban League Head Start August 2012 - Present
Convergys March 2011 - August 2012
Skills
BPO, Teaching, Instructional Design, Call Center, Training, Coaching, Leadership, Team Leadership, Team Building, Training Delivery, Change Management, Leadership Development, Analysis, Soft Skills
Education
Ashford University 2012 — 2014
Early Childhood Education and Teaching
Ashford University
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Rachel Head's Convergys Experience 2006 - 2008
Job Office Manager at AmeriCold Logistics, LLC Appleton, WI
Industry Logistics and Supply Chain
Experience
Americold Logistics, LLC. April 2015 - Present
AmeriCold Logistics, LLC. June 2010 - April 2015
West Corporation July 2009 - May 2010
Convergys 2006 - 2008
Skills
Microsoft Excel, Customer Service, Outlook, Billing Services, Microsoft Office, Time Management, Access, Inventory Management, Customer Satisfaction, Data Entry, Invoicing, Call Centers, Training, Telephone Skills, Microsoft Word, Management, Payroll
Education
Ashworth College 2014 — 2015
Medical Office Assistant Certification, Health/Health Care Administration/Management
Menasha High School 1997 — 2001
High School Diploma, General Studies
Americold Logistics, LLC. April 2015 - Present
AmeriCold Logistics, LLC. June 2010 - April 2015
West Corporation July 2009 - May 2010
Convergys 2006 - 2008
Skills
Microsoft Excel, Customer Service, Outlook, Billing Services, Microsoft Office, Time Management, Access, Inventory Management, Customer Satisfaction, Data Entry, Invoicing, Call Centers, Training, Telephone Skills, Microsoft Word, Management, Payroll
Education
Ashworth College 2014 — 2015
Medical Office Assistant Certification, Health/Health Care Administration/Management
Menasha High School 1997 — 2001
High School Diploma, General Studies
Jasmine Manion Jasmine Manion's Convergys Experience May 2012 - Present
Job Visionary Entrepreneur with Expertise in Customer Service
Industry Entertainment
Experience
Convergys May 2012 - Present
Zurich North American Insurance February 2007 - Present
Zurich North America April 2007 - April 2012
Dave & Buster's November 2009 - September 2010
TGI Fridays Restaurant September 2007 - March 2008
Zurich North American Insurance April 2007 - February 2008
Creative Dining Services October 2006 - March 2007
TGI Fridays Restaurant September 2005 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Windows, Outlook, Teaching, Budget
Education
Ashford University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Ashford University 2007 — 2009
Bachelor of Arts (BA), Psychology
Convergys May 2012 - Present
Zurich North American Insurance February 2007 - Present
Zurich North America April 2007 - April 2012
Dave & Buster's November 2009 - September 2010
TGI Fridays Restaurant September 2007 - March 2008
Zurich North American Insurance April 2007 - February 2008
Creative Dining Services October 2006 - March 2007
TGI Fridays Restaurant September 2005 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Windows, Outlook, Teaching, Budget
Education
Ashford University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Ashford University 2007 — 2009
Bachelor of Arts (BA), Psychology
Ceirra Knight Ceirra Knight's Convergys Experience January 2012 - April 2012
Job
Industry Hospital & Health Care
Experience
Carolina Women's Physicians May 2012 - August 2012
Convergys January 2012 - April 2012
RHA Howell August 2011 - December 2011
Five Star Quality Care January 2011 - August 2011
Walt Disney World August 2008 - January 2009
Education
Ashford University 2010 — 2014
Bachelor of Science
Lenoir Community College 2012 — 2013
Certification
Southside High School 2001 — 2005
High School Diploma
Carolina Women's Physicians May 2012 - August 2012
Convergys January 2012 - April 2012
RHA Howell August 2011 - December 2011
Five Star Quality Care January 2011 - August 2011
Walt Disney World August 2008 - January 2009
Education
Ashford University 2010 — 2014
Bachelor of Science
Lenoir Community College 2012 — 2013
Certification
Southside High School 2001 — 2005
High School Diploma
Kelly Hallett Kelly Hallett's Convergys Experience September 2006 - March 2008
Job CIGNA Dental
Industry Individual & Family Services
Experience
Alpine Access March 2012 - Present
The Pantry August 2011 - November 2011
Convergys September 2006 - March 2008
Amoco/Bp May 2001 - August 2006
Skills
Customer Service, Microsoft Excel, Customer Satisfaction, Troubleshooting, Windows
Education
Ashford University 2009 — 2014
Bachelor of Arts (B.A.), Child Development
Alpine Access March 2012 - Present
The Pantry August 2011 - November 2011
Convergys September 2006 - March 2008
Amoco/Bp May 2001 - August 2006
Skills
Customer Service, Microsoft Excel, Customer Satisfaction, Troubleshooting, Windows
Education
Ashford University 2009 — 2014
Bachelor of Arts (B.A.), Child Development
Adam Bean's Convergys Experience June 2011 - August 2011
Job Contact Center Specialist
Industry Telecommunications
Experience
Convergys June 2011 - August 2011
The Results Companies October 2009 - January 2011
Virgin Mobile USA February 2008 - October 2009
Persuasion Institute June 2007 - August 2007
Sento May 2006 - July 2007
Skills
Program Management, Documentation, Troubleshooting, Creative Problem Solving, Problem Analysis, Short Sales, Corporate Communications, Customer Service, Customer Satisfaction, Customer Retention, Windows, Fast Learner
Education
University of Utah 2010 — 2011
Music Performance, General, Senior
Brigham Young University 2004 — 2006
Music Performance, General
Arkansas Tech University 2002 — 2004
Music
Convergys June 2011 - August 2011
The Results Companies October 2009 - January 2011
Virgin Mobile USA February 2008 - October 2009
Persuasion Institute June 2007 - August 2007
Sento May 2006 - July 2007
Skills
Program Management, Documentation, Troubleshooting, Creative Problem Solving, Problem Analysis, Short Sales, Corporate Communications, Customer Service, Customer Satisfaction, Customer Retention, Windows, Fast Learner
Education
University of Utah 2010 — 2011
Music Performance, General, Senior
Brigham Young University 2004 — 2006
Music Performance, General
Arkansas Tech University 2002 — 2004
Music
Rachel Schuh Rachel Schuh's Convergys Experience October 2010 - April 2011
Job Provider Phone Representative at UnitedHealth Group
Industry Marketing and Advertising
Experience
UnitedHealth Group May 2011 - Present
Convergys October 2010 - April 2011
Tri-State Water Treatment July 2010 - December 2010
The National System August 2004 - July 2010
Payless ShoeSource July 2000 - April 2005
Citimortgage January 2003 - December 2003
Skills
Customer Service, Advertising, Management, Team Building, Microsoft Excel, Microsoft Word, Customer Satisfaction, Microsoft Office, Sales, Account Management, Social Media, Marketing, PowerPoint, Event Planning, Marketing Strategy, Marketing Communications, Strategic Planning, Public Relations, Facebook, Event Management, Social Media Marketing
Education
Ashford University 2010 — 2012
Bachelor of Arts Degree, Marketing and Public Relations
University of Phoenix 2006 — 2010
Associate's degree, Business Administration and Management, General
Calhoun County High School 1996 — 2000
General Diploma
UnitedHealth Group May 2011 - Present
Convergys October 2010 - April 2011
Tri-State Water Treatment July 2010 - December 2010
The National System August 2004 - July 2010
Payless ShoeSource July 2000 - April 2005
Citimortgage January 2003 - December 2003
Skills
Customer Service, Advertising, Management, Team Building, Microsoft Excel, Microsoft Word, Customer Satisfaction, Microsoft Office, Sales, Account Management, Social Media, Marketing, PowerPoint, Event Planning, Marketing Strategy, Marketing Communications, Strategic Planning, Public Relations, Facebook, Event Management, Social Media Marketing
Education
Ashford University 2010 — 2012
Bachelor of Arts Degree, Marketing and Public Relations
University of Phoenix 2006 — 2010
Associate's degree, Business Administration and Management, General
Calhoun County High School 1996 — 2000
General Diploma
Ponch Thompson Ponch Thompson's Convergys Experience July 1998 - September 2006
Job Senior Manager, Product Support at Oracle
Industry Computer Software
Experience
Oracle November 2014 - Present
Zions Bancorporation February 2013 - August 2014
iBAHN September 2006 - June 2012
Convergys July 1998 - September 2006
WordPerfect Corporation October 1988 - July 1998
Skills
Process Improvement, Outsourcing, Cross-functional Team..., Management, Call Centers, Vendor Management, Leadership, Testing, Business Process, Customer Service, Training, Customer Satisfaction, Requirements Analysis, Customer Experience, Operations Management, Microsoft Excel, Business Process..., Enterprise Software, Technical Support, SaaS, Program Management, CRM, Contact Centers, Strategic Planning, Software Development, Team Management, Integration, Analysis, Change Management, Telecommunications, BPO, Business Strategy, Financial Analysis, Time Management, IT Operations, Business Analysis, IT Management, System Deployment, Service Delivery, Positive Can-do Attitude, Teamwork, Project Delivery, Project Management
Education
Arizona State University 1988 — 1989
Master's Degree, Finance, General
Brigham Young University 1982 — 1988
Bachelor's Degree, International Business / Finance
Bountiful High School 1979 — 1982
High School, General Studies
Oracle November 2014 - Present
Zions Bancorporation February 2013 - August 2014
iBAHN September 2006 - June 2012
Convergys July 1998 - September 2006
WordPerfect Corporation October 1988 - July 1998
Skills
Process Improvement, Outsourcing, Cross-functional Team..., Management, Call Centers, Vendor Management, Leadership, Testing, Business Process, Customer Service, Training, Customer Satisfaction, Requirements Analysis, Customer Experience, Operations Management, Microsoft Excel, Business Process..., Enterprise Software, Technical Support, SaaS, Program Management, CRM, Contact Centers, Strategic Planning, Software Development, Team Management, Integration, Analysis, Change Management, Telecommunications, BPO, Business Strategy, Financial Analysis, Time Management, IT Operations, Business Analysis, IT Management, System Deployment, Service Delivery, Positive Can-do Attitude, Teamwork, Project Delivery, Project Management
Education
Arizona State University 1988 — 1989
Master's Degree, Finance, General
Brigham Young University 1982 — 1988
Bachelor's Degree, International Business / Finance
Bountiful High School 1979 — 1982
High School, General Studies
Derek Begaye Derek Begaye's Convergys Experience March 2012 - May 2012
Job Student at Southern Utah University
Industry Health, Wellness and Fitness
Experience
Bulloch Dirt Works May 2012 - Present
Convergys March 2012 - May 2012
Stevens Construction September 2011 - December 2011
Curtis Demille Construction & Excavation November 2006 - November 2008
Roseville Van & Storage October 2006 - November 2006
Curtis Demille Construction & Excavation July 2005 - August 2006
AYSO September 2003 - October 2003
Skills
Hand Tools, Construction, Typing, Heavy Equipment, Heavy Lifting, Communication Skills, Weight Training, Weightlifting, Nutrition Education, Human Nutrition, Sports
Education
Southern Utah University 2012 — 2014
Human Nutrition
Arizona State University 2009 — 2010
Human Nutrition
Southern Utah University 2007 — 2009
Pre-medicine
Bulloch Dirt Works May 2012 - Present
Convergys March 2012 - May 2012
Stevens Construction September 2011 - December 2011
Curtis Demille Construction & Excavation November 2006 - November 2008
Roseville Van & Storage October 2006 - November 2006
Curtis Demille Construction & Excavation July 2005 - August 2006
AYSO September 2003 - October 2003
Skills
Hand Tools, Construction, Typing, Heavy Equipment, Heavy Lifting, Communication Skills, Weight Training, Weightlifting, Nutrition Education, Human Nutrition, Sports
Education
Southern Utah University 2012 — 2014
Human Nutrition
Arizona State University 2009 — 2010
Human Nutrition
Southern Utah University 2007 — 2009
Pre-medicine
Adrian Smith, MBA Adrian Smith, MBA's Convergys Experience February 2006 - March 2008
Job Claims Adjustment Specialist
Industry Insurance
Experience
UnitedHealth Group August 2015 - Present
UnitedHealth Group November 2014 - Present
Kitsy Lane January 2013 - December 2014
Hamilton Relay April 2014 - November 2014
TeleTech December 2013 - November 2014
Blue Cross Blue Shield of Louisiana May 2010 - August 2013
Entergy January 2008 - May 2010
Convergys February 2006 - March 2008
Skills
customer service, Medical Billing, Medical Terminology, Medical Coding, Data Entry, Insurance, Spreadsheets, Telephone Skills, Access, Health Insurance, Call Centers, Microsoft Excel, Microsoft Word, Healthcare, Time Management, Microsoft Office 2007, Teamwork, PowerPoint, Microsoft Office, Employee Benefits, Customer Retention, Analysis, HIPAA, Medicare, Leadership, Accounts Receivable, Accounts Payable, Outlook, Process Improvement, Software Documentation, Customer Service, Office Management, Training, Customer Experience, Team Leadership, Sales, Claim, Technical Support, Public Speaking, Project Management, Research, Fundraising, Conflict Resolution, Social Networking, 10 Key, PeopleSoft, Databases, Team Building, Strategic Planning, Event Planning
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), project management
Ashford University 2007 — 2009
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Stratford career institute 2006 — 2007
Medical billing specialist, Medical billing and coding
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2007
Nursing, psychology
UnitedHealth Group August 2015 - Present
UnitedHealth Group November 2014 - Present
Kitsy Lane January 2013 - December 2014
Hamilton Relay April 2014 - November 2014
TeleTech December 2013 - November 2014
Blue Cross Blue Shield of Louisiana May 2010 - August 2013
Entergy January 2008 - May 2010
Convergys February 2006 - March 2008
Skills
customer service, Medical Billing, Medical Terminology, Medical Coding, Data Entry, Insurance, Spreadsheets, Telephone Skills, Access, Health Insurance, Call Centers, Microsoft Excel, Microsoft Word, Healthcare, Time Management, Microsoft Office 2007, Teamwork, PowerPoint, Microsoft Office, Employee Benefits, Customer Retention, Analysis, HIPAA, Medicare, Leadership, Accounts Receivable, Accounts Payable, Outlook, Process Improvement, Software Documentation, Customer Service, Office Management, Training, Customer Experience, Team Leadership, Sales, Claim, Technical Support, Public Speaking, Project Management, Research, Fundraising, Conflict Resolution, Social Networking, 10 Key, PeopleSoft, Databases, Team Building, Strategic Planning, Event Planning
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), project management
Ashford University 2007 — 2009
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Stratford career institute 2006 — 2007
Medical billing specialist, Medical billing and coding
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2007
Nursing, psychology
Myrta Hill Myrta Hill's Convergys Experience March 2011 - September 2011
Job Business Supplies and Equipment Professional
Industry Business Supplies and Equipment
Experience
Xerox Partner 2012 - Present
Convergys March 2011 - September 2011
Lenscrafters July 2006 - March 2009
Skills
Optical, Technical Support, Office Administration, Telephone Reception, Answering Telephones, Woodworking, Oil Painting, Texture Painting, Matte Painting, Artists, Filing, Account Management, Personality, Detailed Organization, Close Attention to...
Education
Art Institute of Pittsburgh 2011 — 2013
Bachelor's degree, Interior Design
Conway Adult Education Center 2005 — 2005
High School Diploma, High School Diploma
Xerox Partner 2012 - Present
Convergys March 2011 - September 2011
Lenscrafters July 2006 - March 2009
Skills
Optical, Technical Support, Office Administration, Telephone Reception, Answering Telephones, Woodworking, Oil Painting, Texture Painting, Matte Painting, Artists, Filing, Account Management, Personality, Detailed Organization, Close Attention to...
Education
Art Institute of Pittsburgh 2011 — 2013
Bachelor's degree, Interior Design
Conway Adult Education Center 2005 — 2005
High School Diploma, High School Diploma
Jayne C. Lammers's Convergys Experience September 2000 - July 2002
Job Literacy scholar and teacher educator
Industry Higher Education
Experience
University of Rochester, Warner Graduate School of Education and Human Development June 2011 - Present
Arizona State University August 2006 - May 2011
Orange County Public Schools August 2002 - June 2006
Convergys September 2000 - July 2002
Sunterra Resorts May 1999 - May 2000
Skills
Instructional Design, Curriculum Design, Curriculum Development, Teaching, Higher Education, Teacher Training, Research, Qualitative Research, Literacy, Educational Technology, Social Networking, University Teaching, Copy Editing, Training, Editing, Student Affairs, E-Learning
Education
Arizona State University 2006 — 2011
Ph.D.
University of Central Florida 2002 — 2005
M. Ed.
University of Central Florida 1996 — 1998
B.S.
University of Rochester, Warner Graduate School of Education and Human Development June 2011 - Present
Arizona State University August 2006 - May 2011
Orange County Public Schools August 2002 - June 2006
Convergys September 2000 - July 2002
Sunterra Resorts May 1999 - May 2000
Skills
Instructional Design, Curriculum Design, Curriculum Development, Teaching, Higher Education, Teacher Training, Research, Qualitative Research, Literacy, Educational Technology, Social Networking, University Teaching, Copy Editing, Training, Editing, Student Affairs, E-Learning
Education
Arizona State University 2006 — 2011
Ph.D.
University of Central Florida 2002 — 2005
M. Ed.
University of Central Florida 1996 — 1998
B.S.
Nina Pablo's Convergys Experience October 2009 - January 2011
Job Strategy and Business Development Associate at BRaVe Ventures
Industry Entertainment
Experience
BRaVe Ventures August 2015 - Present
Starz Entertainment June 2014 - April 2015
Under The Milky Way January 2014 - May 2014
The Asset April 2011 - July 2013
Convergys October 2009 - January 2011
Skills
Digital Media, New Media, Advertising, Marketing, Strategy, Publishing, Editorial, Online Advertising, Project Management, Marketing Communications, Digital Marketing, Social Media Marketing, Marketing Strategy
Education
NYU Stern School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
Ateneo de Manila University 2005 — 2009
Bachelor's Degree, Communications Technology Management
BRaVe Ventures August 2015 - Present
Starz Entertainment June 2014 - April 2015
Under The Milky Way January 2014 - May 2014
The Asset April 2011 - July 2013
Convergys October 2009 - January 2011
Skills
Digital Media, New Media, Advertising, Marketing, Strategy, Publishing, Editorial, Online Advertising, Project Management, Marketing Communications, Digital Marketing, Social Media Marketing, Marketing Strategy
Education
NYU Stern School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
Ateneo de Manila University 2005 — 2009
Bachelor's Degree, Communications Technology Management
Jasmine Viana Jasmine Viana's Convergys Experience July 2012 - July 2013
Job Web Designer
Industry Graphic Design
Experience
Zumiez July 2013 - July 2014
Convergys July 2012 - July 2013
Digital Assent LLC July 2011 - January 2012
Goldfish Restaurant August 2008 - August 2011
the Art Institute August 2010 - November 2010
The Art Institute of Atlanta January 2009 - March 2009
Universal Tax Service/Kelly Services December 2007 - March 2008
Skills
CSS, Photoshop, HTML, Flash, Creative Direction, HTML 5, Dreamweaver, Web Design, Wordpress, Adobe Creative Suite, Graphic Design, User Interface Design, Illustrator, jQuery, Layout, User Experience, InDesign, User Experience Design, Brochures, Photography, Graphics, Logo Design, XHTML
Education
Art Institute of Atlanta 2008 — 2011
BFA, Web Design and Interactive Media
Georgia Highlands College
Psychology
Zumiez July 2013 - July 2014
Convergys July 2012 - July 2013
Digital Assent LLC July 2011 - January 2012
Goldfish Restaurant August 2008 - August 2011
the Art Institute August 2010 - November 2010
The Art Institute of Atlanta January 2009 - March 2009
Universal Tax Service/Kelly Services December 2007 - March 2008
Skills
CSS, Photoshop, HTML, Flash, Creative Direction, HTML 5, Dreamweaver, Web Design, Wordpress, Adobe Creative Suite, Graphic Design, User Interface Design, Illustrator, jQuery, Layout, User Experience, InDesign, User Experience Design, Brochures, Photography, Graphics, Logo Design, XHTML
Education
Art Institute of Atlanta 2008 — 2011
BFA, Web Design and Interactive Media
Georgia Highlands College
Psychology
Kristina Miller Kristina Miller's Convergys Experience January 2007 - October 2007
Job Operations Manager at Kats & Associates at Keller Williams Realty
Industry Professional Training & Coaching
Experience
Kats & Associates at Keller Williams Realty November 2013 - Present
Delta Career Education Corporation August 2009 - October 2013
TRAC Enrichment Center October 2007 - July 2009
Convergys January 2007 - October 2007
North Carolina Department of Corrections August 2005 - January 2007
Skills
Financial Management..., Staff Development, Real Estate Transactions, Lead Generation, Sales, Database Maintenance, Database Marketing, Relationship Management, Real Estate Marketing, Short Sales, Budgets, Relationship Building, Customer Conversion, Finance, CampusVue, Leadership, Microsoft Office, Leadership Development, Student Financial Aid, Organizational..., Training, Residential Homes, Real Estate, QuickBooks, Team Leadership, Cross-functional Team..., Strategic Leadership
Education
Ashford University 2012 — 2014
Bachelor of Arts (BA), Psychology
Pitt Community College 2005 — 2009
Associate of Arts and Sciences (AAS), Elementary Education and Teaching
Kats & Associates at Keller Williams Realty November 2013 - Present
Delta Career Education Corporation August 2009 - October 2013
TRAC Enrichment Center October 2007 - July 2009
Convergys January 2007 - October 2007
North Carolina Department of Corrections August 2005 - January 2007
Skills
Financial Management..., Staff Development, Real Estate Transactions, Lead Generation, Sales, Database Maintenance, Database Marketing, Relationship Management, Real Estate Marketing, Short Sales, Budgets, Relationship Building, Customer Conversion, Finance, CampusVue, Leadership, Microsoft Office, Leadership Development, Student Financial Aid, Organizational..., Training, Residential Homes, Real Estate, QuickBooks, Team Leadership, Cross-functional Team..., Strategic Leadership
Education
Ashford University 2012 — 2014
Bachelor of Arts (BA), Psychology
Pitt Community College 2005 — 2009
Associate of Arts and Sciences (AAS), Elementary Education and Teaching
TANESHA TURNER TANESHA TURNER's Convergys Experience Customer Service RepresentativeInktel Contact Center SolutionsMay 2013 - October 2013
Job customer service at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys Customer Service RepresentativeInktel Contact Center SolutionsMay 2013 - October 2013
Teleperformance April 2012 - May 2013
iQor January 2012 - April 2012
PRC, LLC January 2009 - November 2011
Big Lots July 2007 - February 2009
Winn Dixie May 2003 - June 2007
Skills
Multi Tasking, Customer Service, Sales, Retail, Stocking, Talking Points, Training, Teaching, Typing, Timely Decision Making, Energy, Microsoft Office, Internet, Software, Quality Assurance, Cashiering
Education
Ashford University 2012 — 2015
Bachelor's degree, Elementary Education and Teaching, JUNIOR
MIAMI CAROL CITY SENIOR HIGH 2004 — 2008
DIPLOMA, HIGH SCHOOL, 12TH
Convergys Customer Service RepresentativeInktel Contact Center SolutionsMay 2013 - October 2013
Teleperformance April 2012 - May 2013
iQor January 2012 - April 2012
PRC, LLC January 2009 - November 2011
Big Lots July 2007 - February 2009
Winn Dixie May 2003 - June 2007
Skills
Multi Tasking, Customer Service, Sales, Retail, Stocking, Talking Points, Training, Teaching, Typing, Timely Decision Making, Energy, Microsoft Office, Internet, Software, Quality Assurance, Cashiering
Education
Ashford University 2012 — 2015
Bachelor's degree, Elementary Education and Teaching, JUNIOR
MIAMI CAROL CITY SENIOR HIGH 2004 — 2008
DIPLOMA, HIGH SCHOOL, 12TH
Mia Appluewhite Mia Appluewhite's Convergys Experience August 2011 - May 2013
Job Student at Ashford University
Industry Mental Health Care
Experience
Convergys August 2011 - May 2013
Sruggle of Love Foundation August 2007 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Ashford University 2013 — 2014
Master's degree, Health/Health Care Administration/Management
Metropolitan State College of Denver 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Convergys August 2011 - May 2013
Sruggle of Love Foundation August 2007 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Ashford University 2013 — 2014
Master's degree, Health/Health Care Administration/Management
Metropolitan State College of Denver 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Patrick E McCarty II Patrick E McCarty II's Convergys Experience November 2009 - September 2012
Job Drafting, Programming, and IT at Quality Custom Woodwork, Inc.
Industry Construction
Experience
Newspaper Carrier August 2010 - Present
Drafting April 2008 - Present
Quality Custom Woodworks, Inc. March 2008 - Present
Convergys November 2009 - September 2012
Convergys - RCI Project November 2009 - September 2012
Midwest Fabrication and Steel, Inc August 1998 - December 2006
Taco Bell August 1990 - May 1998
Skills
BPO, IEX, COPC, Transition Management, Outsourcing, Process Migration, HRO, Sla, Offshoring, Inbound Marketing, Management, Project Management, Technical Support, Process Improvement, Schedules, Customer Experience, Distribution Center..., Customer Support, Forklift Operation, Quality Assurance, Supervisory Skills, Process Scheduler
Education
Colorado Technical University 2007 — 2013
Not Obtained, Business Administration and Management, General, 3.0
Arizona Automotive Institute 1990 — 1992
Associate's degree, Architectural Drafting and Architectural CAD/CADD, B+ (Honors)
Newspaper Carrier August 2010 - Present
Drafting April 2008 - Present
Quality Custom Woodworks, Inc. March 2008 - Present
Convergys November 2009 - September 2012
Convergys - RCI Project November 2009 - September 2012
Midwest Fabrication and Steel, Inc August 1998 - December 2006
Taco Bell August 1990 - May 1998
Skills
BPO, IEX, COPC, Transition Management, Outsourcing, Process Migration, HRO, Sla, Offshoring, Inbound Marketing, Management, Project Management, Technical Support, Process Improvement, Schedules, Customer Experience, Distribution Center..., Customer Support, Forklift Operation, Quality Assurance, Supervisory Skills, Process Scheduler
Education
Colorado Technical University 2007 — 2013
Not Obtained, Business Administration and Management, General, 3.0
Arizona Automotive Institute 1990 — 1992
Associate's degree, Architectural Drafting and Architectural CAD/CADD, B+ (Honors)
Kemberley Wheatley-Williams Kemberley Wheatley-Williams's Convergys Experience July 2013 - September 2014
Job Customer Service Specialist
Industry Telecommunications
Experience
Convergys July 2013 - September 2014
Verizon Communications April 2006 - December 2008
Verizon Communications July 2000 - April 2006
Skills
Coaching, Project Facilitation, Customer Focus, Social Media, Team Leadership, Telecommunications, Strategic Planning, Troubleshooting, Project Planning, Access, Time Management, Project Management, Marketing, Leadership Development, Operations Management, Employee Relations, Cross-functional Team..., Leadership, Outlook, Management, Customer Service, CRM, Program Management, Sales Operations, Employee Training, Recruiting, Sales, Training, Account Management, Budgets, Call Centers, Change Management, Customer Satisfaction, Data Entry, Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Process Improvement, Quality Assurance, Team Building, Teamwork, Windows, System Administration
Education
Ashford University 2009 — 2012
BA, Organizational Management w/ Concentration in Project Management
TCI College of Technology 2000 — 2002
AOS, Industrial Electronics Technology, Computer Technology 2002
Convergys July 2013 - September 2014
Verizon Communications April 2006 - December 2008
Verizon Communications July 2000 - April 2006
Skills
Coaching, Project Facilitation, Customer Focus, Social Media, Team Leadership, Telecommunications, Strategic Planning, Troubleshooting, Project Planning, Access, Time Management, Project Management, Marketing, Leadership Development, Operations Management, Employee Relations, Cross-functional Team..., Leadership, Outlook, Management, Customer Service, CRM, Program Management, Sales Operations, Employee Training, Recruiting, Sales, Training, Account Management, Budgets, Call Centers, Change Management, Customer Satisfaction, Data Entry, Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Process Improvement, Quality Assurance, Team Building, Teamwork, Windows, System Administration
Education
Ashford University 2009 — 2012
BA, Organizational Management w/ Concentration in Project Management
TCI College of Technology 2000 — 2002
AOS, Industrial Electronics Technology, Computer Technology 2002
Cynthia Djuita Lanning's Convergys Experience January 2013 - January 2014
Job Technical Writer at Fifth Third Bank through Adecco Staffing, USA
Industry Publishing
Experience
Adecco Staffing, USA March 2014 - Present
Convergys January 2013 - January 2014
self-employed February 1980 - January 2013
Bristol House, Ltd. October 1988 - December 2012
AccuTitle Agency, a division of Lerner, Sampson and Rothfuss October 2006 - August 2008
Skills
Editing, Copy Editing, Proofreading, Editorial, Publishing, Writing, Educational Publishing, Journalism, Editors, Books, Content Development, Brochures, Web Content, Content Management, InDesign, Text Editing, Academic Publishing, Newsletters, Microsoft Office, Customer Service
Education
Asbury University 1976 — 1980
B.A., English major / Art minor
Asbury University 1976 — 1980
Bachelor of Arts (B.A.), English Language and Literature, General, 3.75
Adecco Staffing, USA March 2014 - Present
Convergys January 2013 - January 2014
self-employed February 1980 - January 2013
Bristol House, Ltd. October 1988 - December 2012
AccuTitle Agency, a division of Lerner, Sampson and Rothfuss October 2006 - August 2008
Skills
Editing, Copy Editing, Proofreading, Editorial, Publishing, Writing, Educational Publishing, Journalism, Editors, Books, Content Development, Brochures, Web Content, Content Management, InDesign, Text Editing, Academic Publishing, Newsletters, Microsoft Office, Customer Service
Education
Asbury University 1976 — 1980
B.A., English major / Art minor
Asbury University 1976 — 1980
Bachelor of Arts (B.A.), English Language and Literature, General, 3.75
Lisa Layfield Lisa Layfield's Convergys Experience May 2012 - Present
Job Customer Service Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2012 - Present
TeleTech 2007 - 2012
Skills
Call Centers, BPO, Workforce Management, Customer Satisfaction, Customer Experience, Service Delivery, Contact Centers, Technical Support, Sla, Customer Service, Outsourcing, Customer Retention, Inbound Marketing, Call Center Development, Customer Support
Education
Ashford University 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Scio Central School 1977 — 1983
Convergys May 2012 - Present
TeleTech 2007 - 2012
Skills
Call Centers, BPO, Workforce Management, Customer Satisfaction, Customer Experience, Service Delivery, Contact Centers, Technical Support, Sla, Customer Service, Outsourcing, Customer Retention, Inbound Marketing, Call Center Development, Customer Support
Education
Ashford University 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Scio Central School 1977 — 1983
Tiffany Keene Tiffany Keene's Convergys Experience February 2012 - May 2012
Job Independent Representative at Jewelry in candles
Industry Military
Experience
Jewelry in candles October 2013 - Present
U.S. Army Reserve 2012 - Present
Convergys February 2012 - May 2012
The Home Depot January 2000 - February 2011
Skills
Troubleshooting, Customer Service, Cashiering, Data Entry, Loss Prevention, Time Management, Telephone Skills, Phone Etiquette, Inventory Management, Cash Register, Microsoft Office, Microsoft Word, Training, Inventory Control, PowerPoint, Leadership, Retail Sales, Outlook
Education
Ashford University 2011 — 2012
Still working on it, Early Childhood Education and Teaching
Western High School 1994 — 1997
Jewelry in candles October 2013 - Present
U.S. Army Reserve 2012 - Present
Convergys February 2012 - May 2012
The Home Depot January 2000 - February 2011
Skills
Troubleshooting, Customer Service, Cashiering, Data Entry, Loss Prevention, Time Management, Telephone Skills, Phone Etiquette, Inventory Management, Cash Register, Microsoft Office, Microsoft Word, Training, Inventory Control, PowerPoint, Leadership, Retail Sales, Outlook
Education
Ashford University 2011 — 2012
Still working on it, Early Childhood Education and Teaching
Western High School 1994 — 1997
Rick Waldron's Convergys Experience May 2013 - Present
Job IT Expert with great communication skills.
Industry Information Technology and Services
Experience
Convergys May 2013 - Present
Kelly Services April 2012 - June 2013
Wells Fargo January 2009 - March 2012
Wachovia Corporation March 1992 - January 2009
US Navy October 1985 - November 1990
Skills
Visio, Troubleshooting, Active Directory, Servers, SDLC, Networking, Call Centers, Security, Vendor Management, Training, Hardware, Leadership, Access, Information Technology, Project Management, Technical Support
Education
Asbury College 1982 — 1984
Bachelor's, History
St. Petersburg College 1980 — 1982
Associate's, Geology/Earth Science, General
Convergys May 2013 - Present
Kelly Services April 2012 - June 2013
Wells Fargo January 2009 - March 2012
Wachovia Corporation March 1992 - January 2009
US Navy October 1985 - November 1990
Skills
Visio, Troubleshooting, Active Directory, Servers, SDLC, Networking, Call Centers, Security, Vendor Management, Training, Hardware, Leadership, Access, Information Technology, Project Management, Technical Support
Education
Asbury College 1982 — 1984
Bachelor's, History
St. Petersburg College 1980 — 1982
Associate's, Geology/Earth Science, General
Silvia Garcia-Ross Silvia Garcia-Ross's Convergys Experience August 2010 - October 2010
Job Administrative Assistant/File Clerk
Industry Transportation/Trucking/Railroad
Experience
eLEAD October 2011 - July 2012
R Ross Trucking LLC 2011 - 2012
Bath & Body Works October 2010 - August 2011
Convergys August 2010 - October 2010
Bath & Body Works May 2007 - July 2010
San Diego State University September 2006 - April 2007
Skills
Bilingual -Spanish and..., Cashiering, Customer Service..., Customer Service, Communication, High Organizational..., Enthusiastic..., Enthusiastic team member, Managing /Leadership, Multitasking Skills, Fast Learner, Administrative..., Solid computer skills
Education
Ashford University 2012 — 2014
Current Student, Sociology
San Diego State University-California State University 2006 — 2007
none, Sociology
eLEAD October 2011 - July 2012
R Ross Trucking LLC 2011 - 2012
Bath & Body Works October 2010 - August 2011
Convergys August 2010 - October 2010
Bath & Body Works May 2007 - July 2010
San Diego State University September 2006 - April 2007
Skills
Bilingual -Spanish and..., Cashiering, Customer Service..., Customer Service, Communication, High Organizational..., Enthusiastic..., Enthusiastic team member, Managing /Leadership, Multitasking Skills, Fast Learner, Administrative..., Solid computer skills
Education
Ashford University 2012 — 2014
Current Student, Sociology
San Diego State University-California State University 2006 — 2007
none, Sociology
Chermaine Wright Chermaine Wright's Convergys Experience June 2009 - Present
Job Blackberry Specialist at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys June 2009 - Present
Education
Ashford University 2010 — 2012
Bachelors, Business
Southwestern Illinois College 2008 — 2010
Associates, Accounting
Convergys June 2009 - Present
Education
Ashford University 2010 — 2012
Bachelors, Business
Southwestern Illinois College 2008 — 2010
Associates, Accounting
Joshua Brink Joshua Brink's Convergys Experience 2003 - 2007
Job Internet Professional
Industry Internet
Experience
Back From the Brink Computer Services September 1999 - Present
HTC Telco December 2010 - July 2012
Anheuser-Busch InBev July 2010 - November 2010
Network Solutions June 2007 - November 2009
Convergys 2003 - 2007
Skills
Web Design, PC maintenance, Routers, Windows, Software Installation, Windows 7, Computer Hardware, Network Administration, Troubleshooting, Computer Maintenance, Computer Repair, Technical Support, PHP, Call Center, Linux, XP, Active Directory, Windows XP, Windows Server, Help Desk Support, Servers, VMware, Access
Education
Ashford University 2011 — 2013
Bachelors, Business Information Systems
South West Illinois College 1991 — 2005
Web Design
Freeburg Community High School 1989 — 1990
Diploma, Architecture
Belleville Township High School - East 1986 — 1989
Diploma, Architecture
Back From the Brink Computer Services September 1999 - Present
HTC Telco December 2010 - July 2012
Anheuser-Busch InBev July 2010 - November 2010
Network Solutions June 2007 - November 2009
Convergys 2003 - 2007
Skills
Web Design, PC maintenance, Routers, Windows, Software Installation, Windows 7, Computer Hardware, Network Administration, Troubleshooting, Computer Maintenance, Computer Repair, Technical Support, PHP, Call Center, Linux, XP, Active Directory, Windows XP, Windows Server, Help Desk Support, Servers, VMware, Access
Education
Ashford University 2011 — 2013
Bachelors, Business Information Systems
South West Illinois College 1991 — 2005
Web Design
Freeburg Community High School 1989 — 1990
Diploma, Architecture
Belleville Township High School - East 1986 — 1989
Diploma, Architecture
John LeHockey John LeHockey's Convergys Experience April 2004 - December 2005
Job Proven Business Mentor | Helping Companies Translate Their Business Goals and Ideas to Operational Reality
Industry Management Consulting
Experience
Consulting&Coaching July 2012 - Present
Step Up For Students August 2009 - January 2012
The Coalition of McKay Scholarship Schools June 2010 - January 2011
ACS January 2006 - March 2009
Convergys April 2004 - December 2005
School Employees Retirement System of Ohio July 2001 - April 2004
US Marine Corps June 1975 - June 2001
Skills
Strategy, Outsourcing, Change Management, Leadership Development, Performance Management, Business Development, Strategic Planning, Process Improvement, Operations Management, Team Building, Mergers, Business Strategy, Executive Management, P, Call Centers, New Business Development, CRM, Coaching, Cross-functional Team..., Employee Training, Human Resources, Leadership, Management, Organizational..., Recruiting, Succession Planning, Talent Acquisition, Talent Management, Training, Vendor Management, Program Management, Mentoring, Management Consulting, Business Process..., Budgets, Policy, Team Leadership, Performance Improvement, Consulting, P&L Management, Information Technology, HRIS, BPO, Risk Management, Start-ups, Project Management, Finance, Organizational...
Education
Baldwin Wallace University 1978 — 1980
MBA, Systems Management
Arizona State University 1970 — 1974
BS, Mass Communications
Consulting&Coaching July 2012 - Present
Step Up For Students August 2009 - January 2012
The Coalition of McKay Scholarship Schools June 2010 - January 2011
ACS January 2006 - March 2009
Convergys April 2004 - December 2005
School Employees Retirement System of Ohio July 2001 - April 2004
US Marine Corps June 1975 - June 2001
Skills
Strategy, Outsourcing, Change Management, Leadership Development, Performance Management, Business Development, Strategic Planning, Process Improvement, Operations Management, Team Building, Mergers, Business Strategy, Executive Management, P, Call Centers, New Business Development, CRM, Coaching, Cross-functional Team..., Employee Training, Human Resources, Leadership, Management, Organizational..., Recruiting, Succession Planning, Talent Acquisition, Talent Management, Training, Vendor Management, Program Management, Mentoring, Management Consulting, Business Process..., Budgets, Policy, Team Leadership, Performance Improvement, Consulting, P&L Management, Information Technology, HRIS, BPO, Risk Management, Start-ups, Project Management, Finance, Organizational...
Education
Baldwin Wallace University 1978 — 1980
MBA, Systems Management
Arizona State University 1970 — 1974
BS, Mass Communications
Timothee Ntouba Mboule's Convergys Experience February 2007 - January 2010
Job Professor / Writer/Movie Script
Industry International Trade and Development
Experience
Euclid Intergovernmental Educational Framework September 2009 - Present
EUCLID (Euclid University) January 2009 - Present
Utah National Guard February 2010 - December 2010
Utah National Guard February 2010 - December 2010
Utah National Guard Draper Utah February 2009 - September 2010
Convergys February 2007 - January 2010
Convergys February 2007 - January 2010
Convergys February 2008 - November 2009
Education
Walden University 2012 — 2014
Doctor of Business Administration, International Business
Walden University 2012 — 2014
Doctor of Business Administration, International Business
Ashford University 2009 — 2011
MBA, Business Management
Norwich University 2007 — 2009
Norwich University 2007 — 2009
Master's, Diplomacy
Weber State University 2004 — 2007
Bachelors, Criminal Justice
Salt Lake Community College
General Studies
Ashford University
M.B.A.Master's, Business Administration
Ashford University
M.B.A.Doctor, Management Environmental and Social Sustainability
Cheonggang Academy
B. A.Bachelor's, Criminal Justice
Euclid Intergovernmental Educational Framework September 2009 - Present
EUCLID (Euclid University) January 2009 - Present
Utah National Guard February 2010 - December 2010
Utah National Guard February 2010 - December 2010
Utah National Guard Draper Utah February 2009 - September 2010
Convergys February 2007 - January 2010
Convergys February 2007 - January 2010
Convergys February 2008 - November 2009
Education
Walden University 2012 — 2014
Doctor of Business Administration, International Business
Walden University 2012 — 2014
Doctor of Business Administration, International Business
Ashford University 2009 — 2011
MBA, Business Management
Norwich University 2007 — 2009
Norwich University 2007 — 2009
Master's, Diplomacy
Weber State University 2004 — 2007
Bachelors, Criminal Justice
Salt Lake Community College
General Studies
Ashford University
M.B.A.Master's, Business Administration
Ashford University
M.B.A.Doctor, Management Environmental and Social Sustainability
Cheonggang Academy
B. A.Bachelor's, Criminal Justice
Karen J Waddell's Convergys Experience July 2000 - November 2008
Job Program & Project Management Professional
Industry Telecommunications
Experience
TMNG Global February 2009 - September 2010
Convergys July 2000 - November 2008
TCI Cable - AT&T Broadband (now Comcast Cable) 1998 - 2000
TCI Cable - AT&T Broadband (now Comcast Cable) 1995 - 1998
Cable Services Group / CSG Systems 1985 - 1995
Skills
Program Management, Project Management, Billing Systems, Statements, Telecommunications, Customer Relations, Vendor Relations, Vendor Management, Financial Management, Team Leadership, Cross-functional Team..., Contract Management, Meeting Management, Change Management, Strategic Planning, Process Improvement, Budgeting, Problem Solving, Account Management, Telecommunications..., Budgets, Event Management, Integration, Call Centers, Customer Satisfaction, Financial Statements, Operations Management, Software Project..., Recruiting, Data Center, Human Resources, Business Analysis, Outsourcing
Education
University of Kentucky 1976 — 1978
BA, Fine Arts / Theater Arts
Asbury University 1974 — 1976
Drama & Music
PHS
TMNG Global February 2009 - September 2010
Convergys July 2000 - November 2008
TCI Cable - AT&T Broadband (now Comcast Cable) 1998 - 2000
TCI Cable - AT&T Broadband (now Comcast Cable) 1995 - 1998
Cable Services Group / CSG Systems 1985 - 1995
Skills
Program Management, Project Management, Billing Systems, Statements, Telecommunications, Customer Relations, Vendor Relations, Vendor Management, Financial Management, Team Leadership, Cross-functional Team..., Contract Management, Meeting Management, Change Management, Strategic Planning, Process Improvement, Budgeting, Problem Solving, Account Management, Telecommunications..., Budgets, Event Management, Integration, Call Centers, Customer Satisfaction, Financial Statements, Operations Management, Software Project..., Recruiting, Data Center, Human Resources, Business Analysis, Outsourcing
Education
University of Kentucky 1976 — 1978
BA, Fine Arts / Theater Arts
Asbury University 1974 — 1976
Drama & Music
PHS
Lynn Merkel's Convergys Experience March 2006 - July 2006
Job Customer Service
Industry Retail
Experience
Office Depot September 2014 - November 2014
Fresh Beginnings June 2013 - July 2013
Convergy's March 2006 - July 2006
Skills
Customer service..., Excellent verbal and..., Customer Service, Technical Support, Call Centers, Invoicing, Customer Experience, Telecommunications, Troubleshooting, Customer Retention, Customer Support, Telephone Skills, Computer Hardware, Team Leadership, Telemarketing, Mobile Devices, Data Entry, Windows 7, Training, Help Desk Support, Sales, Microsoft Office, Cabling, Wireless Networking, Computer Network..., Networking, Wireless, Retail, Retail Sales, Cashiering, Customer Satisfaction, Computer Proficiency, Cash Handling, Time Management, Leadership, Inventory Management, Team Building
Education
Arkansas State University-Beebe 1997 — 1998
Liberal Arts and Sciences/Liberal Studies
Northridge High School 1992 — 1995
High School Diploma, English Language and Literature, General, 3.5
Office Depot September 2014 - November 2014
Fresh Beginnings June 2013 - July 2013
Convergy's March 2006 - July 2006
Skills
Customer service..., Excellent verbal and..., Customer Service, Technical Support, Call Centers, Invoicing, Customer Experience, Telecommunications, Troubleshooting, Customer Retention, Customer Support, Telephone Skills, Computer Hardware, Team Leadership, Telemarketing, Mobile Devices, Data Entry, Windows 7, Training, Help Desk Support, Sales, Microsoft Office, Cabling, Wireless Networking, Computer Network..., Networking, Wireless, Retail, Retail Sales, Cashiering, Customer Satisfaction, Computer Proficiency, Cash Handling, Time Management, Leadership, Inventory Management, Team Building
Education
Arkansas State University-Beebe 1997 — 1998
Liberal Arts and Sciences/Liberal Studies
Northridge High School 1992 — 1995
High School Diploma, English Language and Literature, General, 3.5
Kaniesha Wiggins's Convergys Experience December 2012 - Present
Job Training Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys December 2012 - Present
Convergys October 2010 - March 2013
Skills
BPO, IEX, Workforce Management, COPC, Process Migration, Transition Management, Process Orientation, Service Delivery, Contact Center..., eWFM, CSAT, IEX Total View, Contact Centers, F&A, Contact Center..., Call Center Development, Inbound Marketing, Process Excellence, Soft Skills, Training Needs Analysis, Customer Experience, Performance Management, Customer Satisfaction, Process Improvement, Vendor Management
Education
Ashford University 2008 — 2011
Bachelor of Arts (B.A.), Organizational Management
Pitt Community College 1996 — 2000
Human Services, Human Services, General
Convergys December 2012 - Present
Convergys October 2010 - March 2013
Skills
BPO, IEX, Workforce Management, COPC, Process Migration, Transition Management, Process Orientation, Service Delivery, Contact Center..., eWFM, CSAT, IEX Total View, Contact Centers, F&A, Contact Center..., Call Center Development, Inbound Marketing, Process Excellence, Soft Skills, Training Needs Analysis, Customer Experience, Performance Management, Customer Satisfaction, Process Improvement, Vendor Management
Education
Ashford University 2008 — 2011
Bachelor of Arts (B.A.), Organizational Management
Pitt Community College 1996 — 2000
Human Services, Human Services, General
TAMMIEKA TEAGUE-OSORIO's Convergys Experience August 2012 - September 2013
Job Service Center Representative at Sedgwick
Industry Hospital & Health Care
Experience
Sedgwick May 2015 - Present
Express Scripts November 2013 - Present
Convergys August 2012 - September 2013
Foot Locker October 2001 - June 2012
First bank virgin Islands August 2007 - September 2008
Divi Carina Bay Casino June 2005 - December 2006
Skills
sales strategies, Inventory Control, Loss Prevention, Outstanding time..., Team Leadership, performance assessment, teambuilding, cost-reduction..., strong communication..., Customer Service..., complaint handling and..., retail operations..., customer satisfaction..., front-end supervision, sales & margin..., Team Building, Customer Satisfaction, Customer Service, Sales Management, Retail, Time Management, Sales, Banking, Customer Retention, Cashiering, Marketing Strategy, Communication, Training, Data Entry, Microsoft Word, Leadership, Microsoft Excel
Education
Seminole State College of Florida 2013 — 2016
Nursing Science
Ashworth College 2012 — 2016
Medical/Clinical Assistant
University of the Virgin Islands 2003 — 2010
Pre-Nursing Studies
Sedgwick May 2015 - Present
Express Scripts November 2013 - Present
Convergys August 2012 - September 2013
Foot Locker October 2001 - June 2012
First bank virgin Islands August 2007 - September 2008
Divi Carina Bay Casino June 2005 - December 2006
Skills
sales strategies, Inventory Control, Loss Prevention, Outstanding time..., Team Leadership, performance assessment, teambuilding, cost-reduction..., strong communication..., Customer Service..., complaint handling and..., retail operations..., customer satisfaction..., front-end supervision, sales & margin..., Team Building, Customer Satisfaction, Customer Service, Sales Management, Retail, Time Management, Sales, Banking, Customer Retention, Cashiering, Marketing Strategy, Communication, Training, Data Entry, Microsoft Word, Leadership, Microsoft Excel
Education
Seminole State College of Florida 2013 — 2016
Nursing Science
Ashworth College 2012 — 2016
Medical/Clinical Assistant
University of the Virgin Islands 2003 — 2010
Pre-Nursing Studies
Rahila Fahimuddin's Convergys Experience March 2008 - March 2009
Job Business Analyst
Industry Hospital & Health Care
Experience
PANUSA TECHNOLOGIES June 2014 - December 2014
Westpark Communications March 2010 - April 2014
ACS Technologies March 2009 - March 2010
Convergys March 2008 - March 2009
Baylor College of Medicine December 2004 - October 2006
University of Texas Medical School at Houston May 2001 - August 2002
Skills
Healthcare, Microsoft Excel, Customer Service, Microsoft Office, Data Entry, Research, HIPAA, Microsoft Word, System Administration, Software Documentation, Outlook, Training, Leadership, Troubleshooting, Employee Training, Quality Assurance, Customer Retention, Call Centers, Chromatography, PCR, Gel Electrophoresis, Protein Purification, Protein Crystallization, Protein Structure, DNA extraction, DNA electrophoresis, DNA quantification, RNA isolation, DNA ligation, Distillation, NMR spectroscopy, Bradford Assay, Cell Culture, Mammalian Cell Culture, Cell Biology, X-ray crystallography, Centrifugation, Team Building, Customer Satisfaction, Program Management, Team Leadership, Laboratory, Workforce Management, Invoicing, Performance Metrics, CRM, Customer Escalation..., Escalations Management, Metrics, CPOE
Education
Argosy University Phoenix 2009 — 2011
Master of Science, Health Services Management
University of Houston 1997 — 2001
Bachelor of Science (B.Sc.), Biology, General (Major), Chemistry (Minor)
PANUSA TECHNOLOGIES June 2014 - December 2014
Westpark Communications March 2010 - April 2014
ACS Technologies March 2009 - March 2010
Convergys March 2008 - March 2009
Baylor College of Medicine December 2004 - October 2006
University of Texas Medical School at Houston May 2001 - August 2002
Skills
Healthcare, Microsoft Excel, Customer Service, Microsoft Office, Data Entry, Research, HIPAA, Microsoft Word, System Administration, Software Documentation, Outlook, Training, Leadership, Troubleshooting, Employee Training, Quality Assurance, Customer Retention, Call Centers, Chromatography, PCR, Gel Electrophoresis, Protein Purification, Protein Crystallization, Protein Structure, DNA extraction, DNA electrophoresis, DNA quantification, RNA isolation, DNA ligation, Distillation, NMR spectroscopy, Bradford Assay, Cell Culture, Mammalian Cell Culture, Cell Biology, X-ray crystallography, Centrifugation, Team Building, Customer Satisfaction, Program Management, Team Leadership, Laboratory, Workforce Management, Invoicing, Performance Metrics, CRM, Customer Escalation..., Escalations Management, Metrics, CPOE
Education
Argosy University Phoenix 2009 — 2011
Master of Science, Health Services Management
University of Houston 1997 — 2001
Bachelor of Science (B.Sc.), Biology, General (Major), Chemistry (Minor)
Lance Cowley's Convergys Experience March 2010 - Present
Job Operations Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys March 2010 - Present
Convergys July 2009 - March 2010
Convergys July 2006 - July 2009
Convergys July 2005 - July 2006
Convergys October 2004 - July 2005
Discover November 2002 - October 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Leadership, Operations Management, Process Improvement, Team Leadership, Team Management, Training, Vendor Management, Outsourcing, Performance Management, Team Building, BPO, Change Management, Strategic Planning, Service Delivery, Business Analysis, Coaching, Human Resources, Program Management, Analysis, Business Process..., Budgets, Time Management, Negotiation, Telecommunications, Troubleshooting, New Business Development, Strategy, Business Strategy, Project Management, Employee Engagement, Research, Public Speaking, Quality Assurance, Data Analysis, Customer Retention, Recruiting
Education
Argosy University 2012 — 2013
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of Utah 2002 — 2008
Bachelor of Science (B.S.), Political Science and Government
Convergys March 2010 - Present
Convergys July 2009 - March 2010
Convergys July 2006 - July 2009
Convergys July 2005 - July 2006
Convergys October 2004 - July 2005
Discover November 2002 - October 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Leadership, Operations Management, Process Improvement, Team Leadership, Team Management, Training, Vendor Management, Outsourcing, Performance Management, Team Building, BPO, Change Management, Strategic Planning, Service Delivery, Business Analysis, Coaching, Human Resources, Program Management, Analysis, Business Process..., Budgets, Time Management, Negotiation, Telecommunications, Troubleshooting, New Business Development, Strategy, Business Strategy, Project Management, Employee Engagement, Research, Public Speaking, Quality Assurance, Data Analysis, Customer Retention, Recruiting
Education
Argosy University 2012 — 2013
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of Utah 2002 — 2008
Bachelor of Science (B.S.), Political Science and Government
Mark McKelvey Mark McKelvey's Convergys Experience September 2014 - March 2015
Job Customer Care Associate at NIA Magellan
Industry Hospital & Health Care
Experience
Magellan Health September 2015 - Present
Convergys September 2014 - March 2015
Arizona Department of Environmental Quality August 2009 - February 2010
Office of the Attorney General, State of Arizona January 2009 - August 2009
Office of the Attorney General, State of Arizona January 2009 - August 2009
Cox Communications February 1993 - June 1995
Skills
Customer Support, Customer Service, Data Entry, Records Management, Legal Research, Legal Writing, Microsoft Word 2003 &..., Office Support, Document Control, Court Filings and..., Regulatory Documentation, Westlaw Trained, Microsoft Office 2010, Microsoft Excel 2003 &..., Microsoft PowerPoint..., Microsoft Access 2003, Public Outreach, Regulatory Requirements, Regulatory Submissions, Community Outreach, Time Management, Government, Research, Communication, Call Centers, Customer Satisfaction
Education
Arizona State University 2010 — 2015
Bachelor of Arts (B.A.), Justice Studies
Phoenix College 2007 — 2009
Associate’s Degree, Paralegal Studies
Magellan Health September 2015 - Present
Convergys September 2014 - March 2015
Arizona Department of Environmental Quality August 2009 - February 2010
Office of the Attorney General, State of Arizona January 2009 - August 2009
Office of the Attorney General, State of Arizona January 2009 - August 2009
Cox Communications February 1993 - June 1995
Skills
Customer Support, Customer Service, Data Entry, Records Management, Legal Research, Legal Writing, Microsoft Word 2003 &..., Office Support, Document Control, Court Filings and..., Regulatory Documentation, Westlaw Trained, Microsoft Office 2010, Microsoft Excel 2003 &..., Microsoft PowerPoint..., Microsoft Access 2003, Public Outreach, Regulatory Requirements, Regulatory Submissions, Community Outreach, Time Management, Government, Research, Communication, Call Centers, Customer Satisfaction
Education
Arizona State University 2010 — 2015
Bachelor of Arts (B.A.), Justice Studies
Phoenix College 2007 — 2009
Associate’s Degree, Paralegal Studies
Dustin Cress Dustin Cress's Convergys Experience January 2012 - April 2012
Job Internal Wire Sales Rep. at Husky Rack & Wire
Industry Logistics and Supply Chain
Experience
Husky Rack & Wire April 2012 - Present
Convergys January 2012 - April 2012
Skills
Warehousing, Sales, Microsoft Office, Project Management, Manufacturing, Material Handling, Logistics Management, Logistics, Shipping, Sales Operations, AutoCAD, Warehouse Management, Sales Presentations
Education
Ashworth College 2015 — 2015
AutoCAD
Rowan-Cabarrus Community College 2007 — 2010
Associate of Arts (A.A.), History
Husky Rack & Wire April 2012 - Present
Convergys January 2012 - April 2012
Skills
Warehousing, Sales, Microsoft Office, Project Management, Manufacturing, Material Handling, Logistics Management, Logistics, Shipping, Sales Operations, AutoCAD, Warehouse Management, Sales Presentations
Education
Ashworth College 2015 — 2015
AutoCAD
Rowan-Cabarrus Community College 2007 — 2010
Associate of Arts (A.A.), History
Kateena Edwards's Convergys Experience March 2002 - December 2005
Job Telecommunications Professional
Industry Telecommunications
Experience
Randstad March 2014 - Present
MAXIMUS March 2014 - Present
Convergent Communications October 2009 - January 2013
West Corporation June 2008 - June 2009
Convergys March 2002 - December 2005
Skills
Customer Service, Call Centers, Microsoft Office, Windows, Outlook, Microsoft Excel, PowerPoint, Troubleshooting, Networking, Telephony, Telecommunications, Cisco Technologies, Microsoft Word
Education
Ashford University 2013 — 2017
Bachelor of Human Resource Management
Lenoir Community College 1998 — 1999
Associate of Arts (AA), Culinary Arts/Chef Training
Randstad March 2014 - Present
MAXIMUS March 2014 - Present
Convergent Communications October 2009 - January 2013
West Corporation June 2008 - June 2009
Convergys March 2002 - December 2005
Skills
Customer Service, Call Centers, Microsoft Office, Windows, Outlook, Microsoft Excel, PowerPoint, Troubleshooting, Networking, Telephony, Telecommunications, Cisco Technologies, Microsoft Word
Education
Ashford University 2013 — 2017
Bachelor of Human Resource Management
Lenoir Community College 1998 — 1999
Associate of Arts (AA), Culinary Arts/Chef Training
Ian Worden, MBA, MHI's Convergys Experience September 1996 - September 1997
Job VP Product Development at Apria Healthcare
Industry Hospital & Health Care
Experience
Apria Healthcare September 2015 - Present
HIMSS July 2014 - Present
Worden Consulting LLC October 2010 - Present
LifeNexus October 2011 - August 2015
Carewise Health February 2009 - October 2010
Catasys Health January 2008 - January 2009
LifeMasters Supported SelfCare January 2004 - January 2008
Deluxe Corporation September 1997 - January 2004
Convergys September 1996 - September 1997
Education
Arizona State University
Master's, Healthcare Innovation
Colorado Technical University
Masters, Business Administration: Concentration in Health Care Management
Stanford University Graduate School of Business
Certificate, Executive Program in Strategy and Organization
University of Phoenix
BS, Business Administration
Apria Healthcare September 2015 - Present
HIMSS July 2014 - Present
Worden Consulting LLC October 2010 - Present
LifeNexus October 2011 - August 2015
Carewise Health February 2009 - October 2010
Catasys Health January 2008 - January 2009
LifeMasters Supported SelfCare January 2004 - January 2008
Deluxe Corporation September 1997 - January 2004
Convergys September 1996 - September 1997
Education
Arizona State University
Master's, Healthcare Innovation
Colorado Technical University
Masters, Business Administration: Concentration in Health Care Management
Stanford University Graduate School of Business
Certificate, Executive Program in Strategy and Organization
University of Phoenix
BS, Business Administration
Andrew Anderson Jr Andrew Anderson Jr's Convergys Experience 2002 - 2002
Job graduate student at Ashford
Industry Public Relations and Communications
Experience
Ashford University August 2013 - June 2015
Amazon 2012 - 2012
Walmart 2007 - 2008
Southern Adventist University 2006 - 2008
Olan Mills 2006 - 2006
ACS 2004 - 2004
Hardees Food System 2003 - 2003
Convergys 2002 - 2002
Collegedale Academy 2000 - 2001
The Krystal Company 1998 - 2000
Skills
Social Media, Editing, Customer Service, Video Production, Audio Production, Photography, Social Networking, Newsletters, Microsoft Office, Final Cut Pro, Pro Tools, Tutoring, Consultation, Technology Advisory, Student Counseling, Research, Computer Diagnostics, Computer Repair, Computer Software..., Computer Hardware..., Tax Returns, Automotive Diagnostics, Automotive Preventive..., Automotive Repair, Vehicle Cleaning and..., Data Collection, Human Services Donation..., Religious Volunteer, News Reporting, Nutritional Advisement, Elder Care, Medication Reminders, Substance Abuse..., Mentoring, Communication Services, Important Document..., Transportation Delivery..., High School Tutoring, College Tutoring, Financial Consultation, Historical Consulting, Domestic Animal Care, Private Civilian and..., Investigation and..., Small Engine..., College planning,..., Public Speaking, Nonprofits, Event Planning, Community Outreach
Education
Ashford University 2013 — 2015
Master’s Degree, Organizational Management, Organizational Leadership, Global Managment, 3.71
Southern Adventist University 2001 — 2012
Bachelor’s Degree, Mass Communication/Media Production
Chattanooga State Community College 2009 — 2010
Broadcasting
Collegedale Academy 1997 — 2001
High School Diploma
Ashford University August 2013 - June 2015
Amazon 2012 - 2012
Walmart 2007 - 2008
Southern Adventist University 2006 - 2008
Olan Mills 2006 - 2006
ACS 2004 - 2004
Hardees Food System 2003 - 2003
Convergys 2002 - 2002
Collegedale Academy 2000 - 2001
The Krystal Company 1998 - 2000
Skills
Social Media, Editing, Customer Service, Video Production, Audio Production, Photography, Social Networking, Newsletters, Microsoft Office, Final Cut Pro, Pro Tools, Tutoring, Consultation, Technology Advisory, Student Counseling, Research, Computer Diagnostics, Computer Repair, Computer Software..., Computer Hardware..., Tax Returns, Automotive Diagnostics, Automotive Preventive..., Automotive Repair, Vehicle Cleaning and..., Data Collection, Human Services Donation..., Religious Volunteer, News Reporting, Nutritional Advisement, Elder Care, Medication Reminders, Substance Abuse..., Mentoring, Communication Services, Important Document..., Transportation Delivery..., High School Tutoring, College Tutoring, Financial Consultation, Historical Consulting, Domestic Animal Care, Private Civilian and..., Investigation and..., Small Engine..., College planning,..., Public Speaking, Nonprofits, Event Planning, Community Outreach
Education
Ashford University 2013 — 2015
Master’s Degree, Organizational Management, Organizational Leadership, Global Managment, 3.71
Southern Adventist University 2001 — 2012
Bachelor’s Degree, Mass Communication/Media Production
Chattanooga State Community College 2009 — 2010
Broadcasting
Collegedale Academy 1997 — 2001
High School Diploma
Carolyn Parker's Convergys Experience April 2015 - July 2015
Job Media Arts
Industry Information Services
Experience
Parker+Creative July 2015 - Present
Convergys April 2015 - July 2015
Lockheed Martin November 2013 - September 2014
RSW/US December 2010 - March 2013
Parker+Creative May 2010 - November 2010
Parker+Creative August 2009 - July 2010
Parker+Creative October 2009 - March 2010
R&R Partners September 2008 - April 2009
Cengage Learning October 2007 - June 2008
Procter & Gamble February 2007 - October 2007
Skills
Photography, Social Media, User Interface Design, Thought Leadership, Digital Marketing, Creative Direction, Analytics, Copywriting, Art Direction, Metrics, Branding & Identity, Project Management, Publishing, Technical Writing, Negotiation, Process Management, Business Intelligence, Illustration, Business Analysis, Fine Art, Program Management, Interactive Marketing, Integrated Marketing, Search Engine Marketing, Content Management, Marketing Communications, Arts, SEM, E-commerce, Email Marketing, Marketing, CRM, Strategy, Lead Generation, Social Media Marketing, Advertising, Content Strategy, Web Design, Google Analytics, Competitive Analysis, PPC, Corporate Branding, Blogging, Corporate Communications, Google Adwords, New Media, Web Development, CMS, Adobe Creative Suite, Brand Development
Education
University of California, Irvine 1982 — 1984
MFA, Fine Art Photography, Printmaking
Wright State University 1978 — 1982
BFA, Fine Art Photography, Printmaking; minor: Psychology
Art Academy of Cincinnati
N/A, Fine & Applied Art
Oak Hills High School
Diploma, Art/Art Studies, General
Parker+Creative July 2015 - Present
Convergys April 2015 - July 2015
Lockheed Martin November 2013 - September 2014
RSW/US December 2010 - March 2013
Parker+Creative May 2010 - November 2010
Parker+Creative August 2009 - July 2010
Parker+Creative October 2009 - March 2010
R&R Partners September 2008 - April 2009
Cengage Learning October 2007 - June 2008
Procter & Gamble February 2007 - October 2007
Skills
Photography, Social Media, User Interface Design, Thought Leadership, Digital Marketing, Creative Direction, Analytics, Copywriting, Art Direction, Metrics, Branding & Identity, Project Management, Publishing, Technical Writing, Negotiation, Process Management, Business Intelligence, Illustration, Business Analysis, Fine Art, Program Management, Interactive Marketing, Integrated Marketing, Search Engine Marketing, Content Management, Marketing Communications, Arts, SEM, E-commerce, Email Marketing, Marketing, CRM, Strategy, Lead Generation, Social Media Marketing, Advertising, Content Strategy, Web Design, Google Analytics, Competitive Analysis, PPC, Corporate Branding, Blogging, Corporate Communications, Google Adwords, New Media, Web Development, CMS, Adobe Creative Suite, Brand Development
Education
University of California, Irvine 1982 — 1984
MFA, Fine Art Photography, Printmaking
Wright State University 1978 — 1982
BFA, Fine Art Photography, Printmaking; minor: Psychology
Art Academy of Cincinnati
N/A, Fine & Applied Art
Oak Hills High School
Diploma, Art/Art Studies, General
Debbie Hobbs Debbie Hobbs's Convergys Experience December 2014 - Present
Job Contract Administrator, Legal at Convergys
Industry Legal Services
Experience
Convergys December 2014 - Present
Stites & Harbison June 2013 - February 2014
Fifth Third Bank October 2011 - June 2013
Grange Mutual Casualty Company September 2008 - October 2011
Becker Law Office September 2006 - September 2008
Kohnen & Patton, LLP June 2004 - September 2006
Becker Law Office September 2003 - June 2004
M C Squared Consulting February 1997 - September 2003
Taliaferro & Mehling July 1990 - December 1996
Skills
Microsoft Office, Litigation, Human Resources, Personal Injury, Medical Malpractice, Medical Records, Research, FMLA, EEOC, Workers' Compensation..., Market Research, Civil Litigation, Legal Contract Review, Commercial Insurance, Employment Litigation, Corporate Law, Construction Law, Contract Administration, Employment Law, Legal Writing, Legal Research, Commercial Litigation, Trials, Mediation, Courts, Trial Practice, Management, Appeals, Contract Negotiation, Bankruptcy, Customer Service, Pleadings, Document Review, Wrongful Death
Education
Ashworth College 2014 — 2015
Undergraduate Certificate in Finance, Finance
Northern Kentucky University 1997 — 1999
English Language and Literature/Letters, 3.21
Ashworth College 1994 — 1996
Yes, Paralegal Studies, A
Convergys December 2014 - Present
Stites & Harbison June 2013 - February 2014
Fifth Third Bank October 2011 - June 2013
Grange Mutual Casualty Company September 2008 - October 2011
Becker Law Office September 2006 - September 2008
Kohnen & Patton, LLP June 2004 - September 2006
Becker Law Office September 2003 - June 2004
M C Squared Consulting February 1997 - September 2003
Taliaferro & Mehling July 1990 - December 1996
Skills
Microsoft Office, Litigation, Human Resources, Personal Injury, Medical Malpractice, Medical Records, Research, FMLA, EEOC, Workers' Compensation..., Market Research, Civil Litigation, Legal Contract Review, Commercial Insurance, Employment Litigation, Corporate Law, Construction Law, Contract Administration, Employment Law, Legal Writing, Legal Research, Commercial Litigation, Trials, Mediation, Courts, Trial Practice, Management, Appeals, Contract Negotiation, Bankruptcy, Customer Service, Pleadings, Document Review, Wrongful Death
Education
Ashworth College 2014 — 2015
Undergraduate Certificate in Finance, Finance
Northern Kentucky University 1997 — 1999
English Language and Literature/Letters, 3.21
Ashworth College 1994 — 1996
Yes, Paralegal Studies, A
Brittany Pike Brittany Pike's Convergys Experience 2013 - 2013
Job Owner at Southern Touch Designs
Industry Wireless
Experience
Southern Touch Design Firm January 2015 - Present
Jewelry In Candles October 2013 - March 2015
Asurion September 2013 - February 2014
Convergys 2013 - 2013
Skills
Customer Retention, Telecommunications, Customer Satisfaction, Call Centers, Customer Service, Sales, Troubleshooting, Process Improvement, Cross-functional Team..., Program Management, Windows, Networking, Microsoft Office, Management, Inventory Management, Marketing Strategy, Strategy, Leadership, Integration, Public Speaking, Account Management, Product Management, Project Management, Business Analysis, Quality Assurance, Mobile Devices, Interior Design, Art, Fine Art, Visual Arts, Art History, Contemporary Art, Baking, Ceramic Sculpture, Weaving, Painting, Advertising, Facebook Marketing, Direct Sales, Social Media
Education
Art Institute of Pittsburgh 2013 — 2017
Bachelor's degree, Interior Design
crisp county high school 2006 — 2010
Diploma
Southern Touch Design Firm January 2015 - Present
Jewelry In Candles October 2013 - March 2015
Asurion September 2013 - February 2014
Convergys 2013 - 2013
Skills
Customer Retention, Telecommunications, Customer Satisfaction, Call Centers, Customer Service, Sales, Troubleshooting, Process Improvement, Cross-functional Team..., Program Management, Windows, Networking, Microsoft Office, Management, Inventory Management, Marketing Strategy, Strategy, Leadership, Integration, Public Speaking, Account Management, Product Management, Project Management, Business Analysis, Quality Assurance, Mobile Devices, Interior Design, Art, Fine Art, Visual Arts, Art History, Contemporary Art, Baking, Ceramic Sculpture, Weaving, Painting, Advertising, Facebook Marketing, Direct Sales, Social Media
Education
Art Institute of Pittsburgh 2013 — 2017
Bachelor's degree, Interior Design
crisp county high school 2006 — 2010
Diploma
Yvonne Marie De Mesa - Pajuyo's Convergys Experience January 2011 - April 2012
Job Indexer at Cintas
Industry Construction
Experience
Cintas 2014 - Present
Evenements Services 2012 - Present
Thomson Reuters 2014 - 2015
Altisource January 2013 - October 2014
Kas@lmoito Events Services April 2006 - March 2014
RemoteStaff Limited November 2012 - February 2013
Sequel Staffing Solutions Ltd October 2012 - February 2013
C3/CustomerContactChannels, Inc. May 2012 - October 2012
Convergys January 2011 - April 2012
Firstsource Solutions Limited January 2010 - January 2011
Skills
Six Sigma, ISO Certification 19001, Call Center, Inbound Marketing, BPO, Customer Experience, Workforce Management, Customer Satisfaction, Vendor Management, Telemarketing, Process Management, Team Management, CRM, Customer Support, Contact Centers, Employee Engagement, Operations Management, Call Centers, Recruiting, Coaching, Quality Assurance, Customer Service, Lead Generation, Interviews, Team Building, Customer Service..., Talent Acquisition, Sourcing, Employee Relations, Online Marketing, Event Management, Screening Resumes, Advertising, Online Advertising, Employee Training, Team Leadership, Training, Outsourcing, Sales Process, Telecommunications
Education
Assumption College, San Lorenzo 1998 — 2002
Bachelor's Degree in Communications, Advertising and Public Relations
Bloomfield Academy 1994 — 1998
Cintas 2014 - Present
Evenements Services 2012 - Present
Thomson Reuters 2014 - 2015
Altisource January 2013 - October 2014
Kas@lmoito Events Services April 2006 - March 2014
RemoteStaff Limited November 2012 - February 2013
Sequel Staffing Solutions Ltd October 2012 - February 2013
C3/CustomerContactChannels, Inc. May 2012 - October 2012
Convergys January 2011 - April 2012
Firstsource Solutions Limited January 2010 - January 2011
Skills
Six Sigma, ISO Certification 19001, Call Center, Inbound Marketing, BPO, Customer Experience, Workforce Management, Customer Satisfaction, Vendor Management, Telemarketing, Process Management, Team Management, CRM, Customer Support, Contact Centers, Employee Engagement, Operations Management, Call Centers, Recruiting, Coaching, Quality Assurance, Customer Service, Lead Generation, Interviews, Team Building, Customer Service..., Talent Acquisition, Sourcing, Employee Relations, Online Marketing, Event Management, Screening Resumes, Advertising, Online Advertising, Employee Training, Team Leadership, Training, Outsourcing, Sales Process, Telecommunications
Education
Assumption College, San Lorenzo 1998 — 2002
Bachelor's Degree in Communications, Advertising and Public Relations
Bloomfield Academy 1994 — 1998
Kieron B. Foster Kieron B. Foster's Convergys Experience April 2007 - March 2009
Job Office Manger/Administrative Support | Office of Special Events (OSE) at City and County of Denver
Industry Government Administration
Experience
City and County of Denver April 2015 - Present
City and County of Denver October 2013 - April 2015
City and County of Denver July 2013 - September 2013
Tyco Integrated Security March 2009 - July 2013
Convergys April 2007 - March 2009
Skills
Government Ethics, Business Licensing, Customer Service, Business Ethics, Time Management, Leadership, Graphic Design, Microsoft Office, Sales, Team Building, Management, Adobe Creative Suite, Excise & Licensing, Research, Communication, Public Relations, Performance Improvement, Nonprofits, Microsoft Excel, Event Planning, Photoshop, Training, Social Media, Team Leadership, Project Management, Public Speaking, Strategic Planning, Process Improvement, Customer Satisfaction, Outlook, Data Entry, Government, Program Management, Certified...
Education
Art Institute of Colorado 2011 — 2012
Bachelor's Degree, Visual Effects & Motion Graphics, 3.9
Stevens-Henager College 2012 — 2015
Bachelor of Arts (B.A.), Graphic Design, 3.8
City and County of Denver April 2015 - Present
City and County of Denver October 2013 - April 2015
City and County of Denver July 2013 - September 2013
Tyco Integrated Security March 2009 - July 2013
Convergys April 2007 - March 2009
Skills
Government Ethics, Business Licensing, Customer Service, Business Ethics, Time Management, Leadership, Graphic Design, Microsoft Office, Sales, Team Building, Management, Adobe Creative Suite, Excise & Licensing, Research, Communication, Public Relations, Performance Improvement, Nonprofits, Microsoft Excel, Event Planning, Photoshop, Training, Social Media, Team Leadership, Project Management, Public Speaking, Strategic Planning, Process Improvement, Customer Satisfaction, Outlook, Data Entry, Government, Program Management, Certified...
Education
Art Institute of Colorado 2011 — 2012
Bachelor's Degree, Visual Effects & Motion Graphics, 3.9
Stevens-Henager College 2012 — 2015
Bachelor of Arts (B.A.), Graphic Design, 3.8
Connie Campbell Connie Campbell's Convergys Experience October 2013 - July 2014
Job Human Resources Supervisor
Industry Staffing and Recruiting
Experience
UPS July 2014 - Present
Convergys October 2013 - July 2014
Convergys November 2009 - October 2013
Adecco 2006 - 2009
AppleOne 2004 - 2006
Mega Force Staffing 2000 - 2004
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting, Employee Relations, Staffing Services, Internet Recruiting, Training, Onboarding, College Recruiting, Talent Management, Benefits Negotiation, Temporary Placement, Temporary Staffing, Employee Benefits, HRIS, Human Resources, Benefits Administration, Taleo, New Hire Orientations, Interviews, Workforce Planning, Screening Resumes, Hiring
Education
Ashford University 2009 — 2013
Bachelors, Business Administration and Management, General
UPS July 2014 - Present
Convergys October 2013 - July 2014
Convergys November 2009 - October 2013
Adecco 2006 - 2009
AppleOne 2004 - 2006
Mega Force Staffing 2000 - 2004
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting, Employee Relations, Staffing Services, Internet Recruiting, Training, Onboarding, College Recruiting, Talent Management, Benefits Negotiation, Temporary Placement, Temporary Staffing, Employee Benefits, HRIS, Human Resources, Benefits Administration, Taleo, New Hire Orientations, Interviews, Workforce Planning, Screening Resumes, Hiring
Education
Ashford University 2009 — 2013
Bachelors, Business Administration and Management, General
Sequoyah Cooper Sequoyah Cooper's Convergys Experience May 2013 - October 2013
Job Exceptional Children General Curriculum Teacher
Industry Primary/Secondary Education
Experience
Charlotte-Mecklenburg Schools November 2014 - Present
Charlotte-Mecklenburg Schools August 2014 - November 2014
Charlotte-Mecklenburg Schools January 2014 - June 2014
Charlotte-Mecklenburg Schools October 2013 - January 2014
Convergys May 2013 - October 2013
Chatham County Dept of Family and Children Services January 2012 - April 2012
Skills
Call Centers, Sales, Tutoring, Classroom Management, Curriculum Design, Curriculum Development, Teaching, PowerPoint, Microsoft Office, Customer Service, Classroom, Microsoft Excel, Access, Elementary Education, Data Entry, Educational Technology, Microsoft Word, Instructional Technology, Youth Mentoring, Lesson Planning, Critical Thinking, Community Outreach, Time Management, Admissions, Student Affairs, Conflict Resolution, Team Building, Administrative..., Youth Development, Child Development, Microsoft Publisher
Education
University of North Carolina at Charlotte 2015 — 2017
Master Of Arts Teaching, Special Education and Teaching
Armstrong Atlantic State University 2010 — 2012
Bachelor's degree, Sociology
Armstrong Atlantic State University 2010 — 2012
Certificate, Information Technology computer programming and webpage design
Georgia Perimeter College 2008 — 2010
General Studies
Charlotte-Mecklenburg Schools November 2014 - Present
Charlotte-Mecklenburg Schools August 2014 - November 2014
Charlotte-Mecklenburg Schools January 2014 - June 2014
Charlotte-Mecklenburg Schools October 2013 - January 2014
Convergys May 2013 - October 2013
Chatham County Dept of Family and Children Services January 2012 - April 2012
Skills
Call Centers, Sales, Tutoring, Classroom Management, Curriculum Design, Curriculum Development, Teaching, PowerPoint, Microsoft Office, Customer Service, Classroom, Microsoft Excel, Access, Elementary Education, Data Entry, Educational Technology, Microsoft Word, Instructional Technology, Youth Mentoring, Lesson Planning, Critical Thinking, Community Outreach, Time Management, Admissions, Student Affairs, Conflict Resolution, Team Building, Administrative..., Youth Development, Child Development, Microsoft Publisher
Education
University of North Carolina at Charlotte 2015 — 2017
Master Of Arts Teaching, Special Education and Teaching
Armstrong Atlantic State University 2010 — 2012
Bachelor's degree, Sociology
Armstrong Atlantic State University 2010 — 2012
Certificate, Information Technology computer programming and webpage design
Georgia Perimeter College 2008 — 2010
General Studies
Anthony Joiner Anthony Joiner's Convergys Experience February 2010 - February 2012
Job Mechanic at D.A Defense
Industry Information Technology and Services
Experience
D.A Defense December 2014 - Present
Asurion February 2012 - December 2014
Convergys February 2010 - February 2012
Claiborne County Fire Dept. June 2008 - February 2010
Skills
Telecommunications, Customer Service, Sales
Education
Art Institute of Pittsburgh 2014 — 2015
Associate’s Degree, Photography
Port Gibson High School 2004 — 2008
Diploma
D.A Defense December 2014 - Present
Asurion February 2012 - December 2014
Convergys February 2010 - February 2012
Claiborne County Fire Dept. June 2008 - February 2010
Skills
Telecommunications, Customer Service, Sales
Education
Art Institute of Pittsburgh 2014 — 2015
Associate’s Degree, Photography
Port Gibson High School 2004 — 2008
Diploma
Brandii Bowman's Convergys Experience December 2013 - January 2014
Job Special Event Coordinator/ Mixologists
Industry Government Administration
Experience
United States Postal Service September 2014 - Present
MAAT May 2006 - Present
NFI January 2014 - March 2014
Convergys December 2013 - January 2014
AEGIS December 2013 - January 2014
Tours4Fun February 2013 - December 2013
Pasadena City College April 2012 - September 2012
Trader Joe's March 2012 - June 2012
United States Postal Service June 2003 - December 2011
Rio Hondo College April 2002 - May 2003
Skills
Project Management, Special Event, Time Management, Organization, Microsoft Office, Team Building, Creative Direction, Problem Solving, Close Attention to..., Aesthetics, Food & Beverage, Social Media Marketing, Christian Ministry, Cultural Diplomacy, Islamic Studies, Jewish Studies, Middle Eastern Studies, Event Planning, Arabic, Leadership, PowerPoint, Community Outreach, Leadership Development, Event Management
Education
Azusa Pacific Online University 2013 — 2015
Bachelor of Arts (BA), Organizational Leadership
Ashford University 2010 — 2014
Bachelors of Arts, Hospitality Management-Service Management Enterprise
Santa Barbara City College 2012 — 2013
transfer, Major Sociology - Minor in Social Change
United States Postal Service September 2014 - Present
MAAT May 2006 - Present
NFI January 2014 - March 2014
Convergys December 2013 - January 2014
AEGIS December 2013 - January 2014
Tours4Fun February 2013 - December 2013
Pasadena City College April 2012 - September 2012
Trader Joe's March 2012 - June 2012
United States Postal Service June 2003 - December 2011
Rio Hondo College April 2002 - May 2003
Skills
Project Management, Special Event, Time Management, Organization, Microsoft Office, Team Building, Creative Direction, Problem Solving, Close Attention to..., Aesthetics, Food & Beverage, Social Media Marketing, Christian Ministry, Cultural Diplomacy, Islamic Studies, Jewish Studies, Middle Eastern Studies, Event Planning, Arabic, Leadership, PowerPoint, Community Outreach, Leadership Development, Event Management
Education
Azusa Pacific Online University 2013 — 2015
Bachelor of Arts (BA), Organizational Leadership
Ashford University 2010 — 2014
Bachelors of Arts, Hospitality Management-Service Management Enterprise
Santa Barbara City College 2012 — 2013
transfer, Major Sociology - Minor in Social Change
Manivanh Ford Manivanh Ford's Convergys Experience October 2013 - February 2014
Job Accounts Payable/Accounts Receivables
Industry Accounting
Experience
Harris Co Inc August 2014 - July 2015
Convergys October 2013 - February 2014
Convergys August 2013 - October 2013
Conifer Health Solutions January 2013 - July 2013
UnitedHealthcare January 2011 - December 2011
NuFashion Beauty Supply & Distributors April 2009 - April 2010
Skills
Claims Handling, Claims Resolution, Account Management, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Accounting, Bookkeeping, Customer Service, Defined Benefit, Medicare, Medicaid, Commercial Insurance, Workers' Compensation..., Auto Claims, Access
Education
DeVry University-Illinois 2011 — 2015
Bachelor of Applied Science (BASc), Accounting
Ashford University 2008 — 2010
Accounting
Harris Co Inc August 2014 - July 2015
Convergys October 2013 - February 2014
Convergys August 2013 - October 2013
Conifer Health Solutions January 2013 - July 2013
UnitedHealthcare January 2011 - December 2011
NuFashion Beauty Supply & Distributors April 2009 - April 2010
Skills
Claims Handling, Claims Resolution, Account Management, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Accounting, Bookkeeping, Customer Service, Defined Benefit, Medicare, Medicaid, Commercial Insurance, Workers' Compensation..., Auto Claims, Access
Education
DeVry University-Illinois 2011 — 2015
Bachelor of Applied Science (BASc), Accounting
Ashford University 2008 — 2010
Accounting
Kenyatta Williams Kenyatta Williams's Convergys Experience September 2012 - December 2013
Job Stay at Home Mom
Industry Retail
Experience
Stay at home mom December 2013 - Present
Convergys September 2012 - December 2013
Wireless Advocates June 2011 - June 2012
AAFES May 2002 - June 2009
US Navy April 2002 - May 2002
Walmart April 2000 - April 2002
Holiday Inn September 1998 - July 2000
Skills
Wireless, Customer Service, Inventory Management, Blackberry, Staff Training, Time Management, Staff Scheduling, Reconciliations, Deposits, Wireless Services, Sales Representatives, WordPerfect, Excel, Quattro Pro, Sales, Childcare, Early Childhood..., Child Development, Social Services, Early Childhood..., Psychology, Multi Tasking, Cooking, Sociology, Retail Sales, Schedules, Microsoft Office, PowerPoint, Team Building, Management, Microsoft Word, Customer Satisfaction
Education
Ashford University 2010 — 2014
Bachelors, Early Childhood Education
University of Phoenix 2004 — 2006
CISCO, Computer Informations System
Savannah Technical College 1995 — 1997
Business, Computer Technology
Stay at home mom December 2013 - Present
Convergys September 2012 - December 2013
Wireless Advocates June 2011 - June 2012
AAFES May 2002 - June 2009
US Navy April 2002 - May 2002
Walmart April 2000 - April 2002
Holiday Inn September 1998 - July 2000
Skills
Wireless, Customer Service, Inventory Management, Blackberry, Staff Training, Time Management, Staff Scheduling, Reconciliations, Deposits, Wireless Services, Sales Representatives, WordPerfect, Excel, Quattro Pro, Sales, Childcare, Early Childhood..., Child Development, Social Services, Early Childhood..., Psychology, Multi Tasking, Cooking, Sociology, Retail Sales, Schedules, Microsoft Office, PowerPoint, Team Building, Management, Microsoft Word, Customer Satisfaction
Education
Ashford University 2010 — 2014
Bachelors, Early Childhood Education
University of Phoenix 2004 — 2006
CISCO, Computer Informations System
Savannah Technical College 1995 — 1997
Business, Computer Technology
Deanna Blankenship Deanna Blankenship's Convergys Experience September 2010 - May 2012
Job Roc 4 Vets Event Coordinator
Industry Nonprofit Organization Management
Experience
Looking for a good veteran job. June 2015 - Present
Roc 4 Vets April 2015 - Present
Independent Contractor December 2013 - April 2015
Domino's October 2012 - December 2013
Hardees Food System May 2012 - October 2012
Convergys September 2010 - May 2012
United States Army Reserve March 2005 - March 2008
Army National Guard October 2002 - March 2006
Skills
Microsoft Office, Customer Service, Microsoft Word, Strategic Planning, Public Speaking, Graphic Design, Research, Advertising, Teaching, Illustrator, Photography, Social Media Marketing, Team Building, New Business Development, Management, Leadership, Marketing, Leadership Development, Microsoft Excel, Training, Program Management, Team Leadership
Education
Ashford University 2009 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Ashford University 2009 — 2014
Bachelor of Arts (B.A.), Psychology
Looking for a good veteran job. June 2015 - Present
Roc 4 Vets April 2015 - Present
Independent Contractor December 2013 - April 2015
Domino's October 2012 - December 2013
Hardees Food System May 2012 - October 2012
Convergys September 2010 - May 2012
United States Army Reserve March 2005 - March 2008
Army National Guard October 2002 - March 2006
Skills
Microsoft Office, Customer Service, Microsoft Word, Strategic Planning, Public Speaking, Graphic Design, Research, Advertising, Teaching, Illustrator, Photography, Social Media Marketing, Team Building, New Business Development, Management, Leadership, Marketing, Leadership Development, Microsoft Excel, Training, Program Management, Team Leadership
Education
Ashford University 2009 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Ashford University 2009 — 2014
Bachelor of Arts (B.A.), Psychology
Valerie Hoover Valerie Hoover's Convergys Experience November 1998 - June 2008
Job Facilities Manager, Teams at JLL
Industry Commercial Real Estate
Experience
JLL February 2014 - Present
Jones Lang LaSalle December 2012 - Present
CBRE July 2008 - November 2012
Convergys November 1998 - June 2008
Skills
Facilities Management, Corporate Real Estate, Facilities Operations, Property Management, Lease Administration, Leases, Tenant, Building Maintenance, Lease Negotiations, Contract Management, Real Estate Development, Commercial Real Estate, Landlords, Building Management, Shopping Centers, Operations Management, Budgets, Contract Negotiation
Education
Swansboro High School 1988 — 1991
Ashworth University
Business Management, Business, Didn't graduate
JLL February 2014 - Present
Jones Lang LaSalle December 2012 - Present
CBRE July 2008 - November 2012
Convergys November 1998 - June 2008
Skills
Facilities Management, Corporate Real Estate, Facilities Operations, Property Management, Lease Administration, Leases, Tenant, Building Maintenance, Lease Negotiations, Contract Management, Real Estate Development, Commercial Real Estate, Landlords, Building Management, Shopping Centers, Operations Management, Budgets, Contract Negotiation
Education
Swansboro High School 1988 — 1991
Ashworth University
Business Management, Business, Didn't graduate
Kathryn Hume's Convergys Experience March 2012 - June 2014
Job National Recruiter
Industry Staffing and Recruiting
Experience
SNI Technology June 2014 - Present
Convergys March 2012 - June 2014
Skills
Customer Service..., Customer Service, Customer Service..., Microsoft Applications, Customer Experience, Inbound Marketing, Pdf, Customer Satisfaction, Establishing Processes, Internet, Website Updating, Excels, Top-notch Customer..., Salesforce.com, ACR, Tutorials, Windows 7, Windows Services, Microsoft Excel, Temporary Staffing, Training, Temporary Placement, Team Building, Sales, Recruiting, Talent Acquisition, Coaching, Human Resources, Team Leadership, Technical Recruiting, Interviews, Leadership
Education
Ashford University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Health and Wellness, General
Brown Mackie College-Cincinnati 2011 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
SNI Technology June 2014 - Present
Convergys March 2012 - June 2014
Skills
Customer Service..., Customer Service, Customer Service..., Microsoft Applications, Customer Experience, Inbound Marketing, Pdf, Customer Satisfaction, Establishing Processes, Internet, Website Updating, Excels, Top-notch Customer..., Salesforce.com, ACR, Tutorials, Windows 7, Windows Services, Microsoft Excel, Temporary Staffing, Training, Temporary Placement, Team Building, Sales, Recruiting, Talent Acquisition, Coaching, Human Resources, Team Leadership, Technical Recruiting, Interviews, Leadership
Education
Ashford University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Health and Wellness, General
Brown Mackie College-Cincinnati 2011 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Michelle D. Brooks's Convergys Experience January 2009 - April 2010
Job CSR at TeleTech
Industry Consumer Services
Experience
TeleTech October 2014 - Present
Comcast November 2010 - June 2012
Convergys January 2009 - April 2010
DIscount Debt Solutions March 2008 - December 2008
Jackson Hewitt January 2003 - January 2005
Olive Garden August 2003 - February 2004
Skills
Microsoft Office, Customer Service, Outlook, Creative Writing, Public Speaking, Training, Team Building, Budgets, Process Improvement, Databases, Event Planning, Coaching, Negotiation, Strategic Planning, Call Centers, Social Networking, Telecommunications, Customer Satisfaction, Fax, Microsoft Word, Inventory Management, Internet Explorer, Customer Retention, Data Entry, Customer Experience, PowerPoint, Microsoft Excel, Community Outreach
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor of Applied Science (BASc), Social Work
Ashford University 2009 — 2010
Elementary Education and Teaching
South University 2008 — 2009
Criminal Justice
Benton Harbor High School 1989 — 1992
High School DIploma, General Studies
TeleTech October 2014 - Present
Comcast November 2010 - June 2012
Convergys January 2009 - April 2010
DIscount Debt Solutions March 2008 - December 2008
Jackson Hewitt January 2003 - January 2005
Olive Garden August 2003 - February 2004
Skills
Microsoft Office, Customer Service, Outlook, Creative Writing, Public Speaking, Training, Team Building, Budgets, Process Improvement, Databases, Event Planning, Coaching, Negotiation, Strategic Planning, Call Centers, Social Networking, Telecommunications, Customer Satisfaction, Fax, Microsoft Word, Inventory Management, Internet Explorer, Customer Retention, Data Entry, Customer Experience, PowerPoint, Microsoft Excel, Community Outreach
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor of Applied Science (BASc), Social Work
Ashford University 2009 — 2010
Elementary Education and Teaching
South University 2008 — 2009
Criminal Justice
Benton Harbor High School 1989 — 1992
High School DIploma, General Studies
Dennis Waldrop's Convergys Experience May 2008 - December 2008
Job Business Manager at Catalyst Fierce Digital Marketing
Industry Financial Services
Experience
Catalyst Fierce Digital Marketing June 2015 - Present
Military Flight Travel December 2013 - June 2015
The Princeton Review December 2012 - September 2013
CA Jones Management, LLC July 2011 - August 2012
Self-Employed December 2008 - July 2011
Convergys May 2008 - December 2008
Applebee's July 2003 - June 2006
Assemblies of God Theological Seminary 1996 - 1998
Skills
Management, Leadership, Public Speaking, Leadership Development, Teaching, Training, Sales, Coaching, Team Building, Research, Retail, Staff Development, Fundraising, Customer Service, Human Resources, Nonprofits, Volunteer Management
Education
Walden University 2013 — 2016
Doctor of Business administration, Organizational Leadership, 4.0
Assemblies of God Theological Seminary 1994 — 1997
Master of Divinity, Pastoral Theology
Evangel University 1990 — 1994
Bachelor of Arts, Biblical Studies
Catalyst Fierce Digital Marketing June 2015 - Present
Military Flight Travel December 2013 - June 2015
The Princeton Review December 2012 - September 2013
CA Jones Management, LLC July 2011 - August 2012
Self-Employed December 2008 - July 2011
Convergys May 2008 - December 2008
Applebee's July 2003 - June 2006
Assemblies of God Theological Seminary 1996 - 1998
Skills
Management, Leadership, Public Speaking, Leadership Development, Teaching, Training, Sales, Coaching, Team Building, Research, Retail, Staff Development, Fundraising, Customer Service, Human Resources, Nonprofits, Volunteer Management
Education
Walden University 2013 — 2016
Doctor of Business administration, Organizational Leadership, 4.0
Assemblies of God Theological Seminary 1994 — 1997
Master of Divinity, Pastoral Theology
Evangel University 1990 — 1994
Bachelor of Arts, Biblical Studies
Cindy Toro's Convergys Experience February 2006 - January 2008
Job Career Coach at ResCare
Industry Individual & Family Services
Experience
ResCare December 2014 - Present
Seminole County Sheriff's Office April 2014 - November 2014
Children's Home Society November 2012 - March 2014
Boys Town January 2012 - November 2012
Boys Town January 2008 - January 2012
Convergys February 2006 - January 2008
Skills
Non-profit Leadership, Customer Service, Customer Retention, Social Services, Social Skills, Data Entry, Documentation, Case Management Services, Child Development, Working With Children, Child Welfare, Problem Solving
Education
Ashford University 2008 — 2012
Bachelor of Arts (BA), Social Sciences
ResCare December 2014 - Present
Seminole County Sheriff's Office April 2014 - November 2014
Children's Home Society November 2012 - March 2014
Boys Town January 2012 - November 2012
Boys Town January 2008 - January 2012
Convergys February 2006 - January 2008
Skills
Non-profit Leadership, Customer Service, Customer Retention, Social Services, Social Skills, Data Entry, Documentation, Case Management Services, Child Development, Working With Children, Child Welfare, Problem Solving
Education
Ashford University 2008 — 2012
Bachelor of Arts (BA), Social Sciences
Rhonda Stuckey Rhonda Stuckey's Convergys Experience November 2010 - January 2012
Job Recent College Graduate seeking career opportunities in Health Care
Industry Hospital & Health Care
Experience
Convergys November 2010 - January 2012
Sam's Club July 1999 - March 2008
Academy of Entrepreneurship June 1994 - May 1998
Skills
Customer Service, Verbal Communication, Team Leadership, Team Player, Typing, Filing, Problem Solving, Data Entry, Microsoft Office, Skilled Multi-tasker, Time Management, Invoicing, Recruiting, Social Networking, Customer Experience, Management, Leadership, Sales, Team Building, Training, Healthcare Management, Public Speaking
Education
Ashford University 2010 — 2014
Bachelor of Arts (BA), Health Care Studies, GPA 3.88
Indian River State College 2003 — 2005
Associate of Science (AS), Business Administration and Management, General, GPA 3.38
Convergys November 2010 - January 2012
Sam's Club July 1999 - March 2008
Academy of Entrepreneurship June 1994 - May 1998
Skills
Customer Service, Verbal Communication, Team Leadership, Team Player, Typing, Filing, Problem Solving, Data Entry, Microsoft Office, Skilled Multi-tasker, Time Management, Invoicing, Recruiting, Social Networking, Customer Experience, Management, Leadership, Sales, Team Building, Training, Healthcare Management, Public Speaking
Education
Ashford University 2010 — 2014
Bachelor of Arts (BA), Health Care Studies, GPA 3.88
Indian River State College 2003 — 2005
Associate of Science (AS), Business Administration and Management, General, GPA 3.38
Kristin Samuel's Convergys Experience September 2014 - December 2014
Job Case Manager
Industry Consumer Services
Experience
TRANZACT April 2015 - Present
TRANZACT February 2015 - Present
Self-Employed January 2014 - April 2015
STARTEK December 2014 - February 2015
Convergys September 2014 - December 2014
MXD Group May 2014 - September 2014
Living Faith Lighthouse, Inc. 2004 - May 2014
Secure Retirement Solutions 2013 - 2013
Teleperformance, USA 2012 - 2012
Safelite AutoGlass 2011 - 2011
Skills
Microsoft Word, Payroll, Customer Service, Microsoft Excel, Microsoft Office, Medical Terminology, Office Administration, Office Equipment, Healthcare Information..., Accounting, Accounting Applications, Switchboard Operator, Proficient Typing Skills, Technical Support, Organization, Team Leadership, Accurate Data Entry, Word Processing, QuickBooks, Peachtree, Tax Preparation, Spreadsheets, Customer Satisfaction, Customer Retention, Communication Skills, Bookkeeping, Telephone Manner, Employee Training, Motivational Speaking, Windows Services, Apple OS, Information Technology, Computer Proficiency, Network Architecture, Front Office, Insurance, Fixed Annuities, Variable Annuities, Elder Law, Kronos, Ultipro, Mainframe, Public Speaking, Leadership Development, Adult Education, Economics, Socio-economic Research, Office Management, Quicken, Petty Cash
Education
Ohio Christian University 2015 — 2017
Bachelor of Arts (B.A.), Divinity/Ministry
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Accounting
Ross Medical Education Center-Ontario 2013 — 2013
Certificate, Medical/Clinical Assistant, 4.0
Kaplan University 2009 — 2011
AASc, Medical Transcription/Transcriptionist, 3.5
University of Phoenix 2008 — 2008
Associate of Arts (AA), Accounting, 3.7
Pike County Career Technology Center 2004 — 2006
Vocational Certification, Accounting and Related Services, 3.8
Piketon High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.76
TRANZACT April 2015 - Present
TRANZACT February 2015 - Present
Self-Employed January 2014 - April 2015
STARTEK December 2014 - February 2015
Convergys September 2014 - December 2014
MXD Group May 2014 - September 2014
Living Faith Lighthouse, Inc. 2004 - May 2014
Secure Retirement Solutions 2013 - 2013
Teleperformance, USA 2012 - 2012
Safelite AutoGlass 2011 - 2011
Skills
Microsoft Word, Payroll, Customer Service, Microsoft Excel, Microsoft Office, Medical Terminology, Office Administration, Office Equipment, Healthcare Information..., Accounting, Accounting Applications, Switchboard Operator, Proficient Typing Skills, Technical Support, Organization, Team Leadership, Accurate Data Entry, Word Processing, QuickBooks, Peachtree, Tax Preparation, Spreadsheets, Customer Satisfaction, Customer Retention, Communication Skills, Bookkeeping, Telephone Manner, Employee Training, Motivational Speaking, Windows Services, Apple OS, Information Technology, Computer Proficiency, Network Architecture, Front Office, Insurance, Fixed Annuities, Variable Annuities, Elder Law, Kronos, Ultipro, Mainframe, Public Speaking, Leadership Development, Adult Education, Economics, Socio-economic Research, Office Management, Quicken, Petty Cash
Education
Ohio Christian University 2015 — 2017
Bachelor of Arts (B.A.), Divinity/Ministry
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Accounting
Ross Medical Education Center-Ontario 2013 — 2013
Certificate, Medical/Clinical Assistant, 4.0
Kaplan University 2009 — 2011
AASc, Medical Transcription/Transcriptionist, 3.5
University of Phoenix 2008 — 2008
Associate of Arts (AA), Accounting, 3.7
Pike County Career Technology Center 2004 — 2006
Vocational Certification, Accounting and Related Services, 3.8
Piketon High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.76
Mike Tutor Mike Tutor's Convergys Experience 1997 - September 2007
Job Sr. Database Engineer at Adobe
Industry Higher Education
Experience
Adobe May 2015 - Present
SQL Solutions Group March 2014 - May 2015
Huntsman Cancer Institute September 2007 - March 2014
Convergys 1997 - September 2007
Park City Group 1996 - 1997
3M Health Information Systems 1987 - 1997
Skills
Database Administration, Database Design, Databases, Microsoft SQL Server, SQL, Unix Shell Scripting, SSIS, Data Warehousing, Unix, SQL Tuning, High Availability, Disaster Recovery, T-SQL, Shell Scripting, Performance Tuning, ETL, Data Modeling, Software Development, SSRS, Stored Procedures, Data Analysis, Cluster, Microsoft Excel, Microsoft Word, Database Admin, SQL*Plus, Software Engineering, Log Shipping, Replication, DTS, Mirroring, Software Project..., Query Optimization, OLTP, Enterprise Software, Hadoop, PHP, MySQL
Education
Westminster College 1992 — 1997
BS, Computer Science
Arizona State University 1979 — 1981
Adobe May 2015 - Present
SQL Solutions Group March 2014 - May 2015
Huntsman Cancer Institute September 2007 - March 2014
Convergys 1997 - September 2007
Park City Group 1996 - 1997
3M Health Information Systems 1987 - 1997
Skills
Database Administration, Database Design, Databases, Microsoft SQL Server, SQL, Unix Shell Scripting, SSIS, Data Warehousing, Unix, SQL Tuning, High Availability, Disaster Recovery, T-SQL, Shell Scripting, Performance Tuning, ETL, Data Modeling, Software Development, SSRS, Stored Procedures, Data Analysis, Cluster, Microsoft Excel, Microsoft Word, Database Admin, SQL*Plus, Software Engineering, Log Shipping, Replication, DTS, Mirroring, Software Project..., Query Optimization, OLTP, Enterprise Software, Hadoop, PHP, MySQL
Education
Westminster College 1992 — 1997
BS, Computer Science
Arizona State University 1979 — 1981
Mayur Thapliyal Mayur Thapliyal's Convergys Experience June 2005 - March 2006
Job Sr. Business Systems Analyst
Industry Management Consulting
Experience
McKesson May 2011 - Present
W.P.Carey School of Business June 2009 - May 2010
Arizona State University September 2009 - January 2010
ABPMP.org November 2008 - August 2009
GENPACT LLC July 2007 - August 2008
GENPACT LLC April 2006 - June 2007
Convergys June 2005 - March 2006
IMRB International February 2004 - June 2005
Skills
Business Analysis, Process Improvement, Visio, Project Management, Analysis, Business Intelligence, Databases, MS Project, Microsoft SQL Server, Requirements Analysis, Quality Assurance, SQL, SDLC, Project Planning, Access, CRM, Software Documentation, Business Process, Strategy, ERP, Team Management, Management
Education
Arizona State University, W. P. Carey School of Business 2009 — 2010
MS, Information System
Hemwati Nandan Bahuguna Garhwal University 2000 — 2003
B.Com, Commerce
Chinar School, Alwar
High School
McKesson May 2011 - Present
W.P.Carey School of Business June 2009 - May 2010
Arizona State University September 2009 - January 2010
ABPMP.org November 2008 - August 2009
GENPACT LLC July 2007 - August 2008
GENPACT LLC April 2006 - June 2007
Convergys June 2005 - March 2006
IMRB International February 2004 - June 2005
Skills
Business Analysis, Process Improvement, Visio, Project Management, Analysis, Business Intelligence, Databases, MS Project, Microsoft SQL Server, Requirements Analysis, Quality Assurance, SQL, SDLC, Project Planning, Access, CRM, Software Documentation, Business Process, Strategy, ERP, Team Management, Management
Education
Arizona State University, W. P. Carey School of Business 2009 — 2010
MS, Information System
Hemwati Nandan Bahuguna Garhwal University 2000 — 2003
B.Com, Commerce
Chinar School, Alwar
High School
Angie Gibbs Angie Gibbs's Convergys Experience August 2006 - August 2012
Job Realtor at Equity Real Estate, LLC
Industry Human Resources
Experience
Black Turtle Services August 2013 - Present
Equity Real Estate, LLC August 2003 - Present
Rocket Lawyer, Inc September 2012 - March 2013
Convergys August 2006 - August 2012
PVE Engineer Firm 2002 - 2005
Skills
Performance Appraisal, Call Center, Training, Employee Engagement, Management, HRIS, Recruiting, Customer Service, BPO, Onboarding, Employee Benefits, Deferred Compensation, Benefits Administration, HR Policies, Workforce Planning, Workforce Management, Technical Recruiting, HR Consulting, Personnel Management, PeopleSoft, Leadership, Project Management, Call Centers, Operations Management, Routing, Sourcing, Negotiation
Education
Ashford University 2010 — 2012
MBA, Human Resources
University of Phoenix 1998 — 2001
Business, Business Managment
Black Turtle Services August 2013 - Present
Equity Real Estate, LLC August 2003 - Present
Rocket Lawyer, Inc September 2012 - March 2013
Convergys August 2006 - August 2012
PVE Engineer Firm 2002 - 2005
Skills
Performance Appraisal, Call Center, Training, Employee Engagement, Management, HRIS, Recruiting, Customer Service, BPO, Onboarding, Employee Benefits, Deferred Compensation, Benefits Administration, HR Policies, Workforce Planning, Workforce Management, Technical Recruiting, HR Consulting, Personnel Management, PeopleSoft, Leadership, Project Management, Call Centers, Operations Management, Routing, Sourcing, Negotiation
Education
Ashford University 2010 — 2012
MBA, Human Resources
University of Phoenix 1998 — 2001
Business, Business Managment
Taletha Bennett Taletha Bennett's Convergys Experience September 2001 - May 2002
Job Assistant Manager with Walmart
Industry Retail
Experience
Ashford University Inventory/ShippingPerformance OutdoorFebruary 2012 - August 2013
Walmart March 2008 - 2010
Walmart September 2007 - March 2008
Walmart August 2007 - September 2007
Walmart November 2006 - August 2007
Convergys September 2001 - May 2002
United States Air Force August 1993 - September 2001
Skills
Retail Sales, Merchandising, Store Management, Inventory Management, Retail, Loss Prevention, Cashiering, Big Box, Inventory Control, Visual Merchandising, Merchandise Planning, Customer Service, Planograms, Profit, Data Entry, Merchandise, 10 Key, Income Statement, Microsoft Office, Oracle, QuickBooks, AS400 system, Military Operations, Military Experience, Military Training, Military Logistics, Military Aviation, Management, Operations Management, Sales Management, Project Management, Team Management, Internet, Interviews, Social Media, Compliance, Customer Support, Vendor Management, Flexible Schedule, Training, Mentoring, Leadership, Team Leadership, Strategic Leadership, Goal Oriented, Goal-driven leader, Government, Accounting, Budget Monitoring, Operating Budgets
Education
Ashford University 2010 — 2012
B.A., Accounting, Finance
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Accounting major, Finance minor
Ashford University Inventory/ShippingPerformance OutdoorFebruary 2012 - August 2013
Walmart March 2008 - 2010
Walmart September 2007 - March 2008
Walmart August 2007 - September 2007
Walmart November 2006 - August 2007
Convergys September 2001 - May 2002
United States Air Force August 1993 - September 2001
Skills
Retail Sales, Merchandising, Store Management, Inventory Management, Retail, Loss Prevention, Cashiering, Big Box, Inventory Control, Visual Merchandising, Merchandise Planning, Customer Service, Planograms, Profit, Data Entry, Merchandise, 10 Key, Income Statement, Microsoft Office, Oracle, QuickBooks, AS400 system, Military Operations, Military Experience, Military Training, Military Logistics, Military Aviation, Management, Operations Management, Sales Management, Project Management, Team Management, Internet, Interviews, Social Media, Compliance, Customer Support, Vendor Management, Flexible Schedule, Training, Mentoring, Leadership, Team Leadership, Strategic Leadership, Goal Oriented, Goal-driven leader, Government, Accounting, Budget Monitoring, Operating Budgets
Education
Ashford University 2010 — 2012
B.A., Accounting, Finance
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Accounting major, Finance minor
Heather December Heather December's Convergys Experience September 1998 - October 1999
Job Student at Ashford University
Industry Education Management
Experience
Kelly educational staffing May 2014 - Present
Publix Super Markets January 2000 - September 2005
Convergys September 1998 - October 1999
Skills
Customer Service, Troubleshooting, Microsoft Word, Access, Teamwork, Public Speaking, Research, Critical Thinking, Invoicing, Higher Education, Children, Volunteering, Microsoft Excel, PowerPoint, Microsoft Office, crochet, Business, Teaching, Paralegal
Education
Ashford University 2014 — 2015
Master's Degree, Education
Capella University 2013 — 2013
Computer and Information Systems Security/Information Assurance
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Social and Criminal Justice with Specalization in Forensics, 3.94
Western International University 2005 — 2007
Associate of Arts (AA)
Education Direct 2003 — 2003
Certificate, Fitness and Nutrition, 98
Kelly educational staffing May 2014 - Present
Publix Super Markets January 2000 - September 2005
Convergys September 1998 - October 1999
Skills
Customer Service, Troubleshooting, Microsoft Word, Access, Teamwork, Public Speaking, Research, Critical Thinking, Invoicing, Higher Education, Children, Volunteering, Microsoft Excel, PowerPoint, Microsoft Office, crochet, Business, Teaching, Paralegal
Education
Ashford University 2014 — 2015
Master's Degree, Education
Capella University 2013 — 2013
Computer and Information Systems Security/Information Assurance
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Social and Criminal Justice with Specalization in Forensics, 3.94
Western International University 2005 — 2007
Associate of Arts (AA)
Education Direct 2003 — 2003
Certificate, Fitness and Nutrition, 98
Rev. Chuck Chapman HP Rev. Chuck Chapman HP's Convergys Experience December 1998 - January 2000
Job Pagan Priest involved with multiple media ventures
Industry Religious Institutions
Experience
International Pagan Radio February 2015 - Present
Correllian Order of the Voices on the Crystal Wind December 2014 - Present
Lady of the Circle in the Oaks Proto Temple April 2014 - Present
Witch School International December 2010 - Present
LCO on Blog Talk Radio November 2013 - April 2015
Pagan Priest Show on Pagans Tonight Radio Network June 2013 - May 2014
Lady of the Circle in the Oaks April 2012 - April 2014
Books A Million May 2001 - January 2002
Cellular One January 2000 - March 2001
Convergys December 1998 - January 2000
Skills
Public Speaking, Theology, Teaching, Community Outreach, Volunteer Management, Leadership Development, Event Planning, Research, Program Development, Social Networking, Interfaith Relations, Non-fiction Writer, Mentoring, Editing, Reiki, Meditation, Numerology, Energy Healing, Creative Writing, Newsletters, Religion, Tarot, Chakra Balancing, Team Leadership, Spiritual Direction, Life Coaching, Motivational Speaking, Published Author, Psychic Readings, Books, Healing, Spiritual Counselor, Hypnosis, Energy Work, Psychotherapy, Hypnotherapy, Stress Management, Counseling Psychology, Self-esteem, Mindfulness, Personal Development, Stress, Wellbeing, Poetry, Coaching, Relaxation, Alternative Medicine, Aromatherapy, Blogging
Education
Ashford University 2013 — 2016
Bachelor of Arts (BA), Psychology
Columbus Technical College 1991 — 1992
Associate's degree, Management and Supervisory Development
International Pagan Radio February 2015 - Present
Correllian Order of the Voices on the Crystal Wind December 2014 - Present
Lady of the Circle in the Oaks Proto Temple April 2014 - Present
Witch School International December 2010 - Present
LCO on Blog Talk Radio November 2013 - April 2015
Pagan Priest Show on Pagans Tonight Radio Network June 2013 - May 2014
Lady of the Circle in the Oaks April 2012 - April 2014
Books A Million May 2001 - January 2002
Cellular One January 2000 - March 2001
Convergys December 1998 - January 2000
Skills
Public Speaking, Theology, Teaching, Community Outreach, Volunteer Management, Leadership Development, Event Planning, Research, Program Development, Social Networking, Interfaith Relations, Non-fiction Writer, Mentoring, Editing, Reiki, Meditation, Numerology, Energy Healing, Creative Writing, Newsletters, Religion, Tarot, Chakra Balancing, Team Leadership, Spiritual Direction, Life Coaching, Motivational Speaking, Published Author, Psychic Readings, Books, Healing, Spiritual Counselor, Hypnosis, Energy Work, Psychotherapy, Hypnotherapy, Stress Management, Counseling Psychology, Self-esteem, Mindfulness, Personal Development, Stress, Wellbeing, Poetry, Coaching, Relaxation, Alternative Medicine, Aromatherapy, Blogging
Education
Ashford University 2013 — 2016
Bachelor of Arts (BA), Psychology
Columbus Technical College 1991 — 1992
Associate's degree, Management and Supervisory Development
Brooke (Wimberly) Ramsey's Convergys Experience October 2008 - November 2009
Job Recruiting Coordinator at Insight
Industry Computer Networking
Experience
Insight August 2015 - Present
Recruiting.com (Parent of Jobing.com) November 2014 - July 2015
Recruiting.com (Parent of Jobing.com) October 2013 - July 2015
Finish Line June 2012 - October 2013
Finish Line December 2011 - May 2012
Finish Line June 2007 - December 2011
Convergys October 2008 - November 2009
Finish Line April 2006 - June 2007
JC Penney's November 2005 - April 2006
Skills
Inventory Management, Negotiation, Account Management, Sales Management, Customer Service, Marketing Strategy, Sales Operations, Management, Sales, Selling, Customer Satisfaction, Marketing, Training, Store Management, Contract Negotiation, New Business Development, Loss Prevention, Social Networking, Talent Management
Education
University of Arizona 2008 — 2012
Bachelor's degree, Communications
Arizona State University, W. P. Carey School of Business 2007 — 2008
Desert View High School 2003 — 2007
high school diploma
University of Arizona Eller School of Business
Insight August 2015 - Present
Recruiting.com (Parent of Jobing.com) November 2014 - July 2015
Recruiting.com (Parent of Jobing.com) October 2013 - July 2015
Finish Line June 2012 - October 2013
Finish Line December 2011 - May 2012
Finish Line June 2007 - December 2011
Convergys October 2008 - November 2009
Finish Line April 2006 - June 2007
JC Penney's November 2005 - April 2006
Skills
Inventory Management, Negotiation, Account Management, Sales Management, Customer Service, Marketing Strategy, Sales Operations, Management, Sales, Selling, Customer Satisfaction, Marketing, Training, Store Management, Contract Negotiation, New Business Development, Loss Prevention, Social Networking, Talent Management
Education
University of Arizona 2008 — 2012
Bachelor's degree, Communications
Arizona State University, W. P. Carey School of Business 2007 — 2008
Desert View High School 2003 — 2007
high school diploma
University of Arizona Eller School of Business
Julius Gilgur's Convergys Experience August 2012 - Present
Job Business Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2012 - Present
Total Transit Inc November 2011 - August 2012
Specialty Merchandise Corporation June 2007 - December 2011
eTelecare Global Solutions April 2001 - June 2007
Skills
Call Center, Performance Management, Process Improvement, Operations Management, Vendor Management, Sales Management, Hiring, Business Management, Training, Management, Project Management, Call Centers, Leadership, Manage Client..., Offshore Management, Root Cause Problem..., Business Travel, Emotional Intelligence, Quality Assurance, Outsourcing, Customer Experience, BPO, Sales
Education
University of Phoenix 2004 — 2006
Masters
Arizona State University West 2001 — 2003
Bachelors
Arizona State University 1998 — 2001
BS
Convergys August 2012 - Present
Total Transit Inc November 2011 - August 2012
Specialty Merchandise Corporation June 2007 - December 2011
eTelecare Global Solutions April 2001 - June 2007
Skills
Call Center, Performance Management, Process Improvement, Operations Management, Vendor Management, Sales Management, Hiring, Business Management, Training, Management, Project Management, Call Centers, Leadership, Manage Client..., Offshore Management, Root Cause Problem..., Business Travel, Emotional Intelligence, Quality Assurance, Outsourcing, Customer Experience, BPO, Sales
Education
University of Phoenix 2004 — 2006
Masters
Arizona State University West 2001 — 2003
Bachelors
Arizona State University 1998 — 2001
BS
Ariel Austin Ariel Austin's Convergys Experience January 2013 - September 2013
Job Benevolence at COMMUNITY INVOLVEMENT
Industry Public Relations and Communications
Experience
Omnicare May 2015 - Present
Omnicare May 2015 - Present
COMMUNITY INVOLVEMENT January 2008 - Present
Omnicare November 2014 - May 2015
Omnicare November 2014 - May 2015
Aon Hewitt February 2014 - November 2014
Aon Hewitt February 2014 - November 2014
Connextions Well Care October 2013 - November 2013
Connextions Well Care October 2013 - November 2013
Convergys January 2013 - September 2013
Education
Ashford University 2014 — 2017
mass communcations/journalism
Ashford University 2014 — 2017
Bachelors of Arts, Mass Communications and JournalismPresent
Omnicare May 2015 - Present
Omnicare May 2015 - Present
COMMUNITY INVOLVEMENT January 2008 - Present
Omnicare November 2014 - May 2015
Omnicare November 2014 - May 2015
Aon Hewitt February 2014 - November 2014
Aon Hewitt February 2014 - November 2014
Connextions Well Care October 2013 - November 2013
Connextions Well Care October 2013 - November 2013
Convergys January 2013 - September 2013
Education
Ashford University 2014 — 2017
mass communcations/journalism
Ashford University 2014 — 2017
Bachelors of Arts, Mass Communications and JournalismPresent
Daniel Alfonso Noriega's Convergys Experience February 2006 - July 2006
Job Elementary Teacher
Industry Education Management
Experience
Center of Academic Success July 2015 - Present
Duty Free Americas October 2011 - July 2015
ACT Call Center February 2010 - May 2010
Citi June 2007 - December 2007
Douglas Unified School District #27 August 2006 - May 2007
Convergys February 2006 - July 2006
Skills
Customer Service, Teaching, Curriculum Design, Public Speaking, Curriculum Development, Tutoring, Staff Development, Classroom, Lesson Planning, Educational Technology
Education
Arizona State University 2009 — 2015
Bachelor's degree, Educational Studies
Pima Community College 2001 — 2005
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design
Center of Academic Success July 2015 - Present
Duty Free Americas October 2011 - July 2015
ACT Call Center February 2010 - May 2010
Citi June 2007 - December 2007
Douglas Unified School District #27 August 2006 - May 2007
Convergys February 2006 - July 2006
Skills
Customer Service, Teaching, Curriculum Design, Public Speaking, Curriculum Development, Tutoring, Staff Development, Classroom, Lesson Planning, Educational Technology
Education
Arizona State University 2009 — 2015
Bachelor's degree, Educational Studies
Pima Community College 2001 — 2005
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design
Travis Caldwell's Convergys Experience November 2001 - April 2005
Job Customer Service & Technical Support Supervisor
Industry Telecommunications
Experience
Verizon Wireless (Worldwide Wireless) June 2009 - Present
Dialogue Marketing February 2006 - March 2009
Convergys November 2001 - April 2005
Skills
Spanish Fluency, Management, Lead Generation, Call Center, Team Leadership, Customer Service, Leadership, Leadership Development, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Training, Account Management, Team Building, Troubleshooting, Salesforce.com, Telecommunications
Education
Arizona State University 2012 — 2016
Utah Valley University 2000 — 2008
Verizon Wireless (Worldwide Wireless) June 2009 - Present
Dialogue Marketing February 2006 - March 2009
Convergys November 2001 - April 2005
Skills
Spanish Fluency, Management, Lead Generation, Call Center, Team Leadership, Customer Service, Leadership, Leadership Development, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Training, Account Management, Team Building, Troubleshooting, Salesforce.com, Telecommunications
Education
Arizona State University 2012 — 2016
Utah Valley University 2000 — 2008
James Vaughan's Convergys Experience December 1999 - April 2007
Job Director of Mobile Technologies
Industry Computer Software
Experience
Bonnier Corporation April 2011 - Present
Bonnier Corporation July 2007 - June 2011
Convergys December 1999 - April 2007
Convergys October 1996 - December 1999
Skills
iOS development, J2EE Application..., Cocoa, Objective-C, Java, Web Services, Object Oriented Design, Data Modeling, Agile Methodologies, Glassfish, Weblogic, REST, SOAP, JPA, JMS, ORACLE, MySQL, Oracle, JSON, AJAX, Linux, Web Applications, Subversion, Tomcat, XML, Apache, Ant, Maven, Git, Scrum, SOA, Java Enterprise Edition
Education
Aston University 1992 — 1995
BSc Hons, Computer Science
Bonnier Corporation April 2011 - Present
Bonnier Corporation July 2007 - June 2011
Convergys December 1999 - April 2007
Convergys October 1996 - December 1999
Skills
iOS development, J2EE Application..., Cocoa, Objective-C, Java, Web Services, Object Oriented Design, Data Modeling, Agile Methodologies, Glassfish, Weblogic, REST, SOAP, JPA, JMS, ORACLE, MySQL, Oracle, JSON, AJAX, Linux, Web Applications, Subversion, Tomcat, XML, Apache, Ant, Maven, Git, Scrum, SOA, Java Enterprise Edition
Education
Aston University 1992 — 1995
BSc Hons, Computer Science
Jessica Bowers's Convergys Experience December 1999 - December 2000
Job Manager, Certification Compliance at Dominion Voting Systems
Industry Government Administration
Experience
Dominion Voting Systems September 2008 - Present
Infinite 360 September 2007 - September 2008
Level 3 Communications September 2007 - December 2007
Mondo Robot (contract) June 2007 - September 2007
SpireMedia August 2006 - June 2007
Matter January 2007 - January 2007
Foci - Focused Interaction February 2006 - August 2006
Granite Loan Management July 2004 - February 2006
HillComp April 2001 - July 2004
Convergys December 1999 - December 2000
Skills
SharePoint, C#, JavaScript, Programming, Web Services, AJAX, Microsoft SQL Server, Agile Methodologies, Software Development, ASP.NET, Visual Basic, Test Driven Development, MySQL, Databases, PHP, Testing, Visual Studio, XHTML, Scrum, .NET
Education
University of Phoenix 2002 — 2005
BS, Information Technology
Art Institute of Colorado 2001 — 2001
Work towards BA, Web Design
Dominion Voting Systems September 2008 - Present
Infinite 360 September 2007 - September 2008
Level 3 Communications September 2007 - December 2007
Mondo Robot (contract) June 2007 - September 2007
SpireMedia August 2006 - June 2007
Matter January 2007 - January 2007
Foci - Focused Interaction February 2006 - August 2006
Granite Loan Management July 2004 - February 2006
HillComp April 2001 - July 2004
Convergys December 1999 - December 2000
Skills
SharePoint, C#, JavaScript, Programming, Web Services, AJAX, Microsoft SQL Server, Agile Methodologies, Software Development, ASP.NET, Visual Basic, Test Driven Development, MySQL, Databases, PHP, Testing, Visual Studio, XHTML, Scrum, .NET
Education
University of Phoenix 2002 — 2005
BS, Information Technology
Art Institute of Colorado 2001 — 2001
Work towards BA, Web Design
Jan Fiaui's Convergys Experience March 2014 - June 2014
Job Director, Global Sales Operations at Axway
Industry Computer Software
Experience
Axway June 2014 - Present
Convergys March 2014 - June 2014
Stream Global Services October 2009 - March 2014
eTelecare Global Solutions November 2006 - October 2009
Gap Inc. July 2005 - November 2006
Alaska Airlines July 2000 - July 2005
The Coca-Cola Company August 1995 - April 2000
Amron Blue Services July 1996 - March 2000
Skills
Six Sigma, Essbase, Business Process, Analytics, Sales Operations, Process Improvement, Forecasting, Call Center, Cross-functional Team..., Planning, Performance Management, Salesforce.com, Analysis, Excel, Data Analysis, Strategic Planning, Business Strategy, Business Intelligence, Sales Management, Business Process..., Access, Business Analysis, Strategy, Management, Leadership, CRM
Education
Colorado State University 2007 — 2009
MBA, Master of Business Administration
Arizona State University
B.S., Business Administration - Finance emphasis
Axway June 2014 - Present
Convergys March 2014 - June 2014
Stream Global Services October 2009 - March 2014
eTelecare Global Solutions November 2006 - October 2009
Gap Inc. July 2005 - November 2006
Alaska Airlines July 2000 - July 2005
The Coca-Cola Company August 1995 - April 2000
Amron Blue Services July 1996 - March 2000
Skills
Six Sigma, Essbase, Business Process, Analytics, Sales Operations, Process Improvement, Forecasting, Call Center, Cross-functional Team..., Planning, Performance Management, Salesforce.com, Analysis, Excel, Data Analysis, Strategic Planning, Business Strategy, Business Intelligence, Sales Management, Business Process..., Access, Business Analysis, Strategy, Management, Leadership, CRM
Education
Colorado State University 2007 — 2009
MBA, Master of Business Administration
Arizona State University
B.S., Business Administration - Finance emphasis
Devon Phillips's Convergys Experience July 2000 - November 2000
Job Fleet Manager at Solar Turbines
Industry Mechanical or Industrial Engineering
Experience
Solar Turbines August 2013 - Present
Solar Turbines February 2009 - July 2013
Siemens Building Technologies May 2006 - August 2006
Siemens Building Technologies December 2004 - August 2005
Siemens Building Technologies November 2001 - December 2004
Convergys July 2000 - November 2000
Skills
Troubleshooting, Gas Turbines, Customer Service, Turbomachinery, Power Generation, Customer Relations, Control Logic, Automation, Microsoft Office, Preventive Maintenance
Education
Arizona State University 2005 — 2008
B.S., Electrical Engineering
Polk Community College 1995 — 1999
A.A., Computer Science
Solar Turbines August 2013 - Present
Solar Turbines February 2009 - July 2013
Siemens Building Technologies May 2006 - August 2006
Siemens Building Technologies December 2004 - August 2005
Siemens Building Technologies November 2001 - December 2004
Convergys July 2000 - November 2000
Skills
Troubleshooting, Gas Turbines, Customer Service, Turbomachinery, Power Generation, Customer Relations, Control Logic, Automation, Microsoft Office, Preventive Maintenance
Education
Arizona State University 2005 — 2008
B.S., Electrical Engineering
Polk Community College 1995 — 1999
A.A., Computer Science
Akbar Ahmed's Convergys Experience 1989 - 2007
Job Sr. Test Lead at Citi Bank Corp
Industry Information Technology and Services
Experience
Citi Bank Corp December 2011 - Present
FLVS July 2010 - December 2011
Fidelity National Information Services February 2009 - July 2010
The Walt Disney Company November 2007 - November 2008
Convergys Information Management Group December 1997 - August 2007
Convergys 1989 - 2007
Skills
Testing, Test Planning, Integration, User Acceptance Testing, Quality Assurance, Test Automation, XML, System Testing, Web Services, Process Improvement, Project Management, Telecommunications, Team Leadership, Regression Testing, Management
Education
Webster University 1999 — 2000
Masters, Computer Science with emphasis on distributed Systems
Arkansas State University 1990 — 1995
BS, Electrical Engineering
Citi Bank Corp December 2011 - Present
FLVS July 2010 - December 2011
Fidelity National Information Services February 2009 - July 2010
The Walt Disney Company November 2007 - November 2008
Convergys Information Management Group December 1997 - August 2007
Convergys 1989 - 2007
Skills
Testing, Test Planning, Integration, User Acceptance Testing, Quality Assurance, Test Automation, XML, System Testing, Web Services, Process Improvement, Project Management, Telecommunications, Team Leadership, Regression Testing, Management
Education
Webster University 1999 — 2000
Masters, Computer Science with emphasis on distributed Systems
Arkansas State University 1990 — 1995
BS, Electrical Engineering
Greg Stahl's Convergys Experience 2008 - July 2013
Job VP Business Development at Minacs Marketing Solutions
Industry Outsourcing/Offshoring
Experience
Minacs Marketing Solutions June 2014 - Present
GMS Automotive Loyalty Consulting August 2013 - July 2014
Convergys 2008 - July 2013
iSky 2006 - 2007
Newgen (a TeleTech company) 2004 - 2006
Mitsubishi Motors 2001 - 2003
Mitsubishi Motors 2000 - 2001
Mitsubishi Motors 1996 - 2000
Skills
Account Management, Marketing, Strategy, New Business Development, Business Development, Direct Marketing, Analytics, Sales, CRM, Call Center, E-commerce, Advertising, Customer Satisfaction, Market Planning, Outsourcing, Call Centers, Customer Retention, Selling, Management
Education
Arizona State University
BS, Business
Minacs Marketing Solutions June 2014 - Present
GMS Automotive Loyalty Consulting August 2013 - July 2014
Convergys 2008 - July 2013
iSky 2006 - 2007
Newgen (a TeleTech company) 2004 - 2006
Mitsubishi Motors 2001 - 2003
Mitsubishi Motors 2000 - 2001
Mitsubishi Motors 1996 - 2000
Skills
Account Management, Marketing, Strategy, New Business Development, Business Development, Direct Marketing, Analytics, Sales, CRM, Call Center, E-commerce, Advertising, Customer Satisfaction, Market Planning, Outsourcing, Call Centers, Customer Retention, Selling, Management
Education
Arizona State University
BS, Business
Christine Freiberg's Convergys Experience November 1996 - July 2002
Job Patient Access Representative at Premier Health Partners
Industry Hospital & Health Care
Experience
Premier Health Partners March 2015 - Present
St. Ann Catholic School Hamilton, Ohio November 2010 - May 2012
Cornerstone Brands Inc. October 2011 - April 2012
H&R Block January 2011 - April 2011
Phi Mu Fraternity Greater Cincinnati Alumnae Chapter January 2007 - June 2009
Butler County Board of Elections November 2007 - November 2008
Good Samaritan Hospital Neonatal Intensive Care Unit June 2004 - July 2007
Phi Mu Fraternity Beta Eta Chapter April 2004 - July 2007
Convergys November 1996 - July 2002
Internal Revenue Service January 1991 - September 1996
Skills
Budgets, Event Management, Outlook, Training, PowerPoint, Access, Program Management, Contract Negotiation, Proposal Writing, Payroll, Project Planning, Invoicing, Public Relations, Sales Operations, Workforce Management, Social Media, Customer Service, Microsoft Office, Internet Explorer, Marketing, Event Planning, Recruiting, Nonprofits, Leadership
Education
Ashland University 1986 — 1990
BSBA, Management and Marketing
Premier Health Partners March 2015 - Present
St. Ann Catholic School Hamilton, Ohio November 2010 - May 2012
Cornerstone Brands Inc. October 2011 - April 2012
H&R Block January 2011 - April 2011
Phi Mu Fraternity Greater Cincinnati Alumnae Chapter January 2007 - June 2009
Butler County Board of Elections November 2007 - November 2008
Good Samaritan Hospital Neonatal Intensive Care Unit June 2004 - July 2007
Phi Mu Fraternity Beta Eta Chapter April 2004 - July 2007
Convergys November 1996 - July 2002
Internal Revenue Service January 1991 - September 1996
Skills
Budgets, Event Management, Outlook, Training, PowerPoint, Access, Program Management, Contract Negotiation, Proposal Writing, Payroll, Project Planning, Invoicing, Public Relations, Sales Operations, Workforce Management, Social Media, Customer Service, Microsoft Office, Internet Explorer, Marketing, Event Planning, Recruiting, Nonprofits, Leadership
Education
Ashland University 1986 — 1990
BSBA, Management and Marketing
Loretta Hanson's Convergys Experience October 2012 - January 2014
Job Customer Service Manager at Walmart
Industry Retail
Experience
Walmart July 2014 - Present
The Service Companies January 2014 - Present
Convergys October 2012 - January 2014
Colorado Network Staffing April 2012 - September 2012
Eidenmuller Enterprises January 2011 - August 2011
Eidenmuller Enterprises April 2010 - January 2011
Express Employment Professionals/Eidenmuller Enterprises January 2010 - April 2010
Express Employment Professionals September 2008 - August 2009
Veritude May 2008 - July 2008
CSI Cincinnati July 2007 - February 2008
Skills
Customer Service, Typing, Data Entry, Customer Relations, Front Office, Administrative Support, Fax, Outlook, Quickbooks, Scheduling, Payroll, Interviewing, Telephone Skills, Hiring, Benefits Administration, Employee Relations, Call Center, Database Management, Recruiting, Process Scheduler, Interviews, Administrative..., Management, Microsoft Word, Time Management, Call Centers, Database Admin
Education
Ashford University 2014 — 2018
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
West TN Business College 2002 — 2003
N/A, Accounting Clerk
Union University 1991 — 1991
General Equivalency Diploma
Bolivar Central High School
Walmart July 2014 - Present
The Service Companies January 2014 - Present
Convergys October 2012 - January 2014
Colorado Network Staffing April 2012 - September 2012
Eidenmuller Enterprises January 2011 - August 2011
Eidenmuller Enterprises April 2010 - January 2011
Express Employment Professionals/Eidenmuller Enterprises January 2010 - April 2010
Express Employment Professionals September 2008 - August 2009
Veritude May 2008 - July 2008
CSI Cincinnati July 2007 - February 2008
Skills
Customer Service, Typing, Data Entry, Customer Relations, Front Office, Administrative Support, Fax, Outlook, Quickbooks, Scheduling, Payroll, Interviewing, Telephone Skills, Hiring, Benefits Administration, Employee Relations, Call Center, Database Management, Recruiting, Process Scheduler, Interviews, Administrative..., Management, Microsoft Word, Time Management, Call Centers, Database Admin
Education
Ashford University 2014 — 2018
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
West TN Business College 2002 — 2003
N/A, Accounting Clerk
Union University 1991 — 1991
General Equivalency Diploma
Bolivar Central High School
Travis Kinney's Convergys Experience March 2014 - Present
Job Freelance Graphic Designer and Illustrator at Freelance Graphic Designer and Illustrator
Industry Graphic Design
Experience
Convergys March 2014 - Present
Freelance Graphic Designer and Illustrator January 2010 - Present
Partners in Pediatrics November 2012 - March 2014
Danglers Hockey May 2012 - December 2013
Security Works March 2010 - November 2012
Starbucks April 2010 - November 2010
Players Bench March 2006 - March 2010
Skills
Multimedia, Photoshop, Flash Animation, Adobe Creative Suite, Sales, Social Media Marketing, PowerPoint, Social Networking, Sales Management, Data Entry, Retail, Inventory Management, Customer Service, Microsoft Office, Event Management, Microsoft Excel, Inventory Control, Illustrator, 3D Studio Max, Microsoft Word
Education
University of Phoenix-Colorado Campus 2013 — 2015
Bachelor of Science in Information Technology, Multimedia and Visual Communication
Art Institute of Colorado 2011 — 2012
Bachelor of Arts (BA), Media Arts and Animation
Westwood College - Denver South 2008 — 2011
Video Game Art & Design
Convergys March 2014 - Present
Freelance Graphic Designer and Illustrator January 2010 - Present
Partners in Pediatrics November 2012 - March 2014
Danglers Hockey May 2012 - December 2013
Security Works March 2010 - November 2012
Starbucks April 2010 - November 2010
Players Bench March 2006 - March 2010
Skills
Multimedia, Photoshop, Flash Animation, Adobe Creative Suite, Sales, Social Media Marketing, PowerPoint, Social Networking, Sales Management, Data Entry, Retail, Inventory Management, Customer Service, Microsoft Office, Event Management, Microsoft Excel, Inventory Control, Illustrator, 3D Studio Max, Microsoft Word
Education
University of Phoenix-Colorado Campus 2013 — 2015
Bachelor of Science in Information Technology, Multimedia and Visual Communication
Art Institute of Colorado 2011 — 2012
Bachelor of Arts (BA), Media Arts and Animation
Westwood College - Denver South 2008 — 2011
Video Game Art & Design
Ruthann Stambaugh, CSM's Convergys Experience 1999 - 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Sprint Nextel September 2006 - December 2008
Convergys 1999 - 2007
LexisNexis January 1989 - August 1999
Education
Ashford University 2005 — 2009
BA, Management
Xavier University 1994 — 1996
Business
Wright State University 1990 — 1994
Computer Science
Scrum Alliance
Certified SCRUM Master
George Washington University
Masters Certificate, Project Management
Sprint Nextel September 2006 - December 2008
Convergys 1999 - 2007
LexisNexis January 1989 - August 1999
Education
Ashford University 2005 — 2009
BA, Management
Xavier University 1994 — 1996
Business
Wright State University 1990 — 1994
Computer Science
Scrum Alliance
Certified SCRUM Master
George Washington University
Masters Certificate, Project Management
Al Fedors's Convergys Experience 2008 - Present
Job Sales at Convergys
Industry Telecommunications
Experience
Convergys 2008 - Present
Intervoice 1996 - 2008
Skills
Call Centers, Telecommunications, IVR, SaaS, Solution Selling, Contact Centers, VoIP, CRM, Vendor Management, Account Management, Unified Communications, Managed Services, Outsourcing, Cloud Computing, Service Delivery
Education
Arizona State University
The University of Texas at Dallas
Bachelor's degree, Business Administration and Management, General
Convergys 2008 - Present
Intervoice 1996 - 2008
Skills
Call Centers, Telecommunications, IVR, SaaS, Solution Selling, Contact Centers, VoIP, CRM, Vendor Management, Account Management, Unified Communications, Managed Services, Outsourcing, Cloud Computing, Service Delivery
Education
Arizona State University
The University of Texas at Dallas
Bachelor's degree, Business Administration and Management, General
Ryan Birkmeyer's Convergys Experience May 2014 - Present
Job Sales at Convergys
Industry Information Technology and Services
Experience
Convergys May 2014 - Present
Stream Global Services December 2009 - May 2014
eTelecare Global Solutions August 2009 - December 2009
IBM June 2002 - June 2008
American Express July 1998 - July 2002
Skills
Service Delivery, Outsourcing, Cloud Computing, Pre-sales, Sales, Requirements Analysis, Vendor Management, CRM, Software Project...
Education
Arizona State University, W. P. Carey School of Business 2014 — 2015
Logistics, Materials, and Supply Chain Management
Paradise Valley Community College 2010 — 2013
Associate in Business (AB)
Convergys May 2014 - Present
Stream Global Services December 2009 - May 2014
eTelecare Global Solutions August 2009 - December 2009
IBM June 2002 - June 2008
American Express July 1998 - July 2002
Skills
Service Delivery, Outsourcing, Cloud Computing, Pre-sales, Sales, Requirements Analysis, Vendor Management, CRM, Software Project...
Education
Arizona State University, W. P. Carey School of Business 2014 — 2015
Logistics, Materials, and Supply Chain Management
Paradise Valley Community College 2010 — 2013
Associate in Business (AB)
Matthew Busselberg's Convergys Experience January 2001 - December 2001
Job
Industry E-Learning
Experience
Edgenuity Inc. August 2012 - Present
Self September 2004 - Present
Pace January 2012 - December 2012
Tutor Doctor November 2011 - May 2012
Deer Valley Unified School District August 2008 - July 2011
Humble Independent School District August 2003 - July 2008
Volunteer July 2006 - June 2007
Aldine ISD July 2002 - July 2003
Convergys January 2001 - December 2001
Convergys February 1998 - August 1999
Skills
Science, Curriculum Development, Curriculum Design, Classroom, Tutoring, Lesson Planning, Classroom Management, Differentiated..., Educational Technology, K-12, Physics
Education
Arizona State University 2011 — 2011
Brigham Young University
Bs, Physical Science and Earth Science Education
Edgenuity Inc. August 2012 - Present
Self September 2004 - Present
Pace January 2012 - December 2012
Tutor Doctor November 2011 - May 2012
Deer Valley Unified School District August 2008 - July 2011
Humble Independent School District August 2003 - July 2008
Volunteer July 2006 - June 2007
Aldine ISD July 2002 - July 2003
Convergys January 2001 - December 2001
Convergys February 1998 - August 1999
Skills
Science, Curriculum Development, Curriculum Design, Classroom, Tutoring, Lesson Planning, Classroom Management, Differentiated..., Educational Technology, K-12, Physics
Education
Arizona State University 2011 — 2011
Brigham Young University
Bs, Physical Science and Earth Science Education
Margaret Marquez's Convergys Experience August 2005 - April 2008
Job Manager, Administration Services, Manitoba Liquor & Lotteries
Industry Gambling & Casinos
Experience
Manitoba Liquor & Lotteries Corporation May 2008 - Present
Convergys August 2005 - April 2008
Bayan Telecommunications 1996 - 2004
Atom Industrial Sales & Services, Inc. 1995 - 1996
Jollibee Foods Corporation 1992 - 1995
STOR Company, Inc. 1991 - 1992
Prime Spots Marketing, Inc. 1989 - 1991
Skills
Customer Service, Performance Management, Microsoft Office, Team Building, Team Management, Team Leadership, Change Management, Management, Employee Relations, Recruiting, Coaching, Organizational..., Human Resources, Process Improvement, Employee Engagement, Account Management, Talent Management, Interviews, Leadership Development, Talent Acquisition, Employee Training, Teamwork, Business Strategy, Sourcing, Administrative..., Customer Experience, Outlook, Business Planning, Project Planning
Education
University of Manitoba
Continuing Education, United Way Leadership Development Program
Ateneo de Manila University 1985 — 1989
Bachelor of Science (BS), Management and Marketing
Manitoba Liquor & Lotteries Corporation May 2008 - Present
Convergys August 2005 - April 2008
Bayan Telecommunications 1996 - 2004
Atom Industrial Sales & Services, Inc. 1995 - 1996
Jollibee Foods Corporation 1992 - 1995
STOR Company, Inc. 1991 - 1992
Prime Spots Marketing, Inc. 1989 - 1991
Skills
Customer Service, Performance Management, Microsoft Office, Team Building, Team Management, Team Leadership, Change Management, Management, Employee Relations, Recruiting, Coaching, Organizational..., Human Resources, Process Improvement, Employee Engagement, Account Management, Talent Management, Interviews, Leadership Development, Talent Acquisition, Employee Training, Teamwork, Business Strategy, Sourcing, Administrative..., Customer Experience, Outlook, Business Planning, Project Planning
Education
University of Manitoba
Continuing Education, United Way Leadership Development Program
Ateneo de Manila University 1985 — 1989
Bachelor of Science (BS), Management and Marketing
David Rickard's Convergys Experience November 2006 - December 2009
Job Payment Manager at Garretson Resolution Group
Industry Law Practice
Experience
Garretson Resolution Group April 2013 - Present
Talbert House June 2010 - March 2013
Data Recognition Corporation April 2010 - May 2010
Convergys November 2006 - December 2009
Convergys November 1990 - November 2006
Convergys April 1985 - November 1990
Convergys March 1979 - April 1985
Bellevue Independent Schools August 1978 - March 1979
Dayton Independent Schools August 1975 - June 1978
Asbury College September 1972 - June 1975
Skills
Project Planning, IT Management, Problem Solving, Budgeting, Vendor Relations, Team Management, Strategic Planning, IPMI, Process Improvement, Customer Relations, Vendor Management, Billing, Program Management, SDLC, Documentation, Software Project..., Business Analysis, PMP, MS Project, Visio, Team Building, Access, Mentoring, Change Management, Requirements Analysis, Resource Management, ITIL, Team Leadership, Troubleshooting, Microsoft Office, Budgets, Software Documentation, Invoicing, Business Intelligence, Leadership, Human Resources, Business Process..., Project Management, Cross-functional Team..., Customer Service, Project Portfolio..., SharePoint, Testing, System Administration, IT Strategy, Enterprise Architecture, Information Technology, Integration
Education
Xavier University 1976 — 1981
M.Ed, Secondary Administration
Asbury University 1971 — 1975
BA, Mathematics Education, Minor in French
Bentworth High School 1967 — 1971
Garretson Resolution Group April 2013 - Present
Talbert House June 2010 - March 2013
Data Recognition Corporation April 2010 - May 2010
Convergys November 2006 - December 2009
Convergys November 1990 - November 2006
Convergys April 1985 - November 1990
Convergys March 1979 - April 1985
Bellevue Independent Schools August 1978 - March 1979
Dayton Independent Schools August 1975 - June 1978
Asbury College September 1972 - June 1975
Skills
Project Planning, IT Management, Problem Solving, Budgeting, Vendor Relations, Team Management, Strategic Planning, IPMI, Process Improvement, Customer Relations, Vendor Management, Billing, Program Management, SDLC, Documentation, Software Project..., Business Analysis, PMP, MS Project, Visio, Team Building, Access, Mentoring, Change Management, Requirements Analysis, Resource Management, ITIL, Team Leadership, Troubleshooting, Microsoft Office, Budgets, Software Documentation, Invoicing, Business Intelligence, Leadership, Human Resources, Business Process..., Project Management, Cross-functional Team..., Customer Service, Project Portfolio..., SharePoint, Testing, System Administration, IT Strategy, Enterprise Architecture, Information Technology, Integration
Education
Xavier University 1976 — 1981
M.Ed, Secondary Administration
Asbury University 1971 — 1975
BA, Mathematics Education, Minor in French
Bentworth High School 1967 — 1971
Kerry Kirton's Convergys Experience April 2008 - January 2011
Job Private Chef at The Art Institutes
Industry Food Production
Experience
The Art Institutes August 2013 - Present
Convergys April 2008 - January 2011
Skills
BPO, Workforce Management, Call Center, Team Management, Leadership, Call Centers, Performance Management, Menu Development, Culinary Skills, Cuisine, Strategic Planning, Microsoft Office, Customer Service, Catering, Research
Education
Art Institute of Philadelphia 2013 — 2015
Bachelor's Degree, Culinary Arts/Chef Training, 3.5
Instituto Jose Dolores Moscote
The Art Institutes August 2013 - Present
Convergys April 2008 - January 2011
Skills
BPO, Workforce Management, Call Center, Team Management, Leadership, Call Centers, Performance Management, Menu Development, Culinary Skills, Cuisine, Strategic Planning, Microsoft Office, Customer Service, Catering, Research
Education
Art Institute of Philadelphia 2013 — 2015
Bachelor's Degree, Culinary Arts/Chef Training, 3.5
Instituto Jose Dolores Moscote
Mark Cash's Convergys Experience September 1997 - August 1998
Job Senior Software Engineer at InterContinental Hotels Group
Industry Information Technology and Services
Experience
InterContinental Hotels Group January 2014 - Present
Cash Solutions, Inc. November 2000 - January 2014
IHG November 2000 - January 2014
Coca Cola August 1998 - November 2000
Convergys September 1997 - August 1998
American Software March 1997 - September 1997
Mercantile Stores Company, Inc. September 1990 - March 1997
Skills
Revenue Analysis, Hotels, Hospitality Industry, Business Analysis, Hospitality, Systems Analysis, Team Leadership, SDLC
Education
Armstrong Atlantic State University
Benedictine Military School
InterContinental Hotels Group January 2014 - Present
Cash Solutions, Inc. November 2000 - January 2014
IHG November 2000 - January 2014
Coca Cola August 1998 - November 2000
Convergys September 1997 - August 1998
American Software March 1997 - September 1997
Mercantile Stores Company, Inc. September 1990 - March 1997
Skills
Revenue Analysis, Hotels, Hospitality Industry, Business Analysis, Hospitality, Systems Analysis, Team Leadership, SDLC
Education
Armstrong Atlantic State University
Benedictine Military School
Hector Crespo's Convergys Experience May 2011 - Present
Job Supervisor Convergys Management
Industry Financial Services
Experience
Convergys May 2011 - Present
Skills
Project Management, Strategy, Analytics, Vendor Management
Education
Broward College 2012 — 2014
High School, Emergency Medical Technology/Technician (EMT Paramedic)
Art Institute of Fort Lauderdale 2000 — 2002
Associate's Degree, Graphic Design
Convergys May 2011 - Present
Skills
Project Management, Strategy, Analytics, Vendor Management
Education
Broward College 2012 — 2014
High School, Emergency Medical Technology/Technician (EMT Paramedic)
Art Institute of Fort Lauderdale 2000 — 2002
Associate's Degree, Graphic Design
Chris Rawls's Convergys Experience August 2011 - November 2013
Job Techincal Service / CSR
Industry Telecommunications
Experience
Convergys August 2011 - November 2013
Department of Veterans Affairs July 2009 - May 2010
Providence Hospital Mobile May 2005 - October 2008
The Pantry August 2004 - March 2005
Murphy Oil November 2001 - April 2004
KXUL-FM August 1997 - May 2002
ktve February 1998 - November 1999
Northeast Oil November 1997 - February 1998
HEB January 1994 - August 1997
Skills
Computers, Healthcare, Customer Service, Retail, Telecommunications, Sales
Education
University of Louisiana at Monroe 2012 — 2014
History
Ashford University 2010 — 2012
Social Sciences
University of Louisiana at Monroe 1997 — 2001
General Studies
Convergys August 2011 - November 2013
Department of Veterans Affairs July 2009 - May 2010
Providence Hospital Mobile May 2005 - October 2008
The Pantry August 2004 - March 2005
Murphy Oil November 2001 - April 2004
KXUL-FM August 1997 - May 2002
ktve February 1998 - November 1999
Northeast Oil November 1997 - February 1998
HEB January 1994 - August 1997
Skills
Computers, Healthcare, Customer Service, Retail, Telecommunications, Sales
Education
University of Louisiana at Monroe 2012 — 2014
History
Ashford University 2010 — 2012
Social Sciences
University of Louisiana at Monroe 1997 — 2001
General Studies
Brian Beighle's Convergys Experience October 1996 - November 1997
Job Systems Support Analyst at Fidelity Investments
Industry Information Technology and Services
Experience
Fidelity Investments January 2012 - Present
Lincoln College of Technology December 2010 - December 2011
Fidelity Investments September 1998 - June 2010
KCTCS - Gateway Technical and Community College January 2003 - May 2006
Convergys October 1996 - November 1997
Beighle Bros Inc. November 1990 - August 1996
Education
Cincinnati State Technical and Community College 1996 — 1997
AEET, Computer Engineering
Asbury University 1986 — 1990
BA, Computer Science
Fidelity Investments January 2012 - Present
Lincoln College of Technology December 2010 - December 2011
Fidelity Investments September 1998 - June 2010
KCTCS - Gateway Technical and Community College January 2003 - May 2006
Convergys October 1996 - November 1997
Beighle Bros Inc. November 1990 - August 1996
Education
Cincinnati State Technical and Community College 1996 — 1997
AEET, Computer Engineering
Asbury University 1986 — 1990
BA, Computer Science
Andrew Daughtry's Convergys Experience November 2005 - September 2011
Job Self Employed Portrait Photographer
Industry Photography
Experience
House of Evelyn Photography September 1985 - Present
Lowes December 2012 - February 2014
Convergys November 2005 - September 2011
The News Record January 2000 - January 2003
Skills
Customer Service, Coaching, Team Building, Problem Solving, Microsoft Office, Adobe Creative Suite, QuarkXPress, Avid, Photography, Marketing Strategy, Graphic Design, Microsoft Excel, Advertising, Outlook, Web Design, Public Speaking, Marketing, Inventory Management, Dreamweaver, Editing, Process Scheduler, Time Management, PowerPoint, Account Management, Sales, Leadership, Event Photography, Social Media Marketing, Event Management, Event Planning, OS X, Mac, Access, Image Editing, Social Media, Copywriting, Management, Social Networking, Photoshop, Public Relations, Image Manipulation, Facebook, Newsletters, Microsoft Word, Magazines, Digital Photography, Blogging, Lightroom, Portrait Photography, Call Center
Education
University of Cincinnati 2000 — 2005
B.F.A, Electronic Media
Mesa Community College 1998 — 2000
Associate's of Arts, General Studies
Arizona State University 1996 — 2000
B.F.A, Journalism
House of Evelyn Photography September 1985 - Present
Lowes December 2012 - February 2014
Convergys November 2005 - September 2011
The News Record January 2000 - January 2003
Skills
Customer Service, Coaching, Team Building, Problem Solving, Microsoft Office, Adobe Creative Suite, QuarkXPress, Avid, Photography, Marketing Strategy, Graphic Design, Microsoft Excel, Advertising, Outlook, Web Design, Public Speaking, Marketing, Inventory Management, Dreamweaver, Editing, Process Scheduler, Time Management, PowerPoint, Account Management, Sales, Leadership, Event Photography, Social Media Marketing, Event Management, Event Planning, OS X, Mac, Access, Image Editing, Social Media, Copywriting, Management, Social Networking, Photoshop, Public Relations, Image Manipulation, Facebook, Newsletters, Microsoft Word, Magazines, Digital Photography, Blogging, Lightroom, Portrait Photography, Call Center
Education
University of Cincinnati 2000 — 2005
B.F.A, Electronic Media
Mesa Community College 1998 — 2000
Associate's of Arts, General Studies
Arizona State University 1996 — 2000
B.F.A, Journalism
Genevia Cameron's Convergys Experience April 2012 - October 2013
Job Executive Administrative Professional, Journalist, Social Media Maven
Industry Online Media
Experience
Demand Media February 2012 - Present
Needle July 2014 - February 2015
Convergys April 2012 - October 2013
Rogue Innovation February 2011 - April 2013
Cegedim Relationship Management July 2011 - April 2012
AT&T September 2009 - August 2010
Skills
Operations Management, Management, Social Media, Project Management, Strategic Planning, Leadership, Social Media Marketing, Digital Media, Customer Service, Online Advertising, Team Building, Start-ups, Account Management, Business Development, Marketing
Education
Ashford University 2015 — 2019
Masters Degree - Journalism , Mass Communication/Media Studies
Demand Media February 2012 - Present
Needle July 2014 - February 2015
Convergys April 2012 - October 2013
Rogue Innovation February 2011 - April 2013
Cegedim Relationship Management July 2011 - April 2012
AT&T September 2009 - August 2010
Skills
Operations Management, Management, Social Media, Project Management, Strategic Planning, Leadership, Social Media Marketing, Digital Media, Customer Service, Online Advertising, Team Building, Start-ups, Account Management, Business Development, Marketing
Education
Ashford University 2015 — 2019
Masters Degree - Journalism , Mass Communication/Media Studies
Cheryl Bernardo Sherlock's Convergys Experience July 1992 - April 1994
Job Professor for Adult Education at Seminole State College of Florida
Industry E-Learning
Experience
Seminole State College of Florida January 1995 - Present
Convergys July 1992 - April 1994
Skills
Microsoft Office, Public Speaking, Management, Customer Service, Leadership, Training, Team Building, Strategic Planning, Team Leadership, Project Management, Program Management, Budgets, Research, Teaching, Social Media, Process Improvement, Outlook, Change Management, Microsoft Excel, Event Planning, Microsoft Word, System Administration, Troubleshooting, Sales Management, PowerPoint
Education
Arizona State University
Seminole State College of Florida January 1995 - Present
Convergys July 1992 - April 1994
Skills
Microsoft Office, Public Speaking, Management, Customer Service, Leadership, Training, Team Building, Strategic Planning, Team Leadership, Project Management, Program Management, Budgets, Research, Teaching, Social Media, Process Improvement, Outlook, Change Management, Microsoft Excel, Event Planning, Microsoft Word, System Administration, Troubleshooting, Sales Management, PowerPoint
Education
Arizona State University
Jeannie Langston's Convergys Experience June 2010 - January 2011
Job writer
Industry Writing and Editing
Experience
Jeannie's Book Reviews and More December 2004 - Present
Convergys June 2010 - January 2011
UPS April 2006 - May 2008
Sallie Mae June 2002 - July 2004
Texas Department of Criminal Justice November 2001 - May 2002
Inland Service Corporation January 1999 - May 2001
Killeen Daily Herald August 2000 - April 2001
Skills
typing, Data Entry, 10 Key
Education
Ashford University 2009 — 2010
BA, Social Science w/concentration in English and Language Arts
Ashford University 2009 — 2010
2010Bachelor of Arts, Social Science w/ conc. English and Language Arts; Social Science courses; English and Language Arts
Temple College 2008 — 2009
2009Associates, General Studies/English
Killeen High School 1989 — 1993
High School Diploma
Central Texas College
Associates, Studies
Jeannie's Book Reviews and More December 2004 - Present
Convergys June 2010 - January 2011
UPS April 2006 - May 2008
Sallie Mae June 2002 - July 2004
Texas Department of Criminal Justice November 2001 - May 2002
Inland Service Corporation January 1999 - May 2001
Killeen Daily Herald August 2000 - April 2001
Skills
typing, Data Entry, 10 Key
Education
Ashford University 2009 — 2010
BA, Social Science w/concentration in English and Language Arts
Ashford University 2009 — 2010
2010Bachelor of Arts, Social Science w/ conc. English and Language Arts; Social Science courses; English and Language Arts
Temple College 2008 — 2009
2009Associates, General Studies/English
Killeen High School 1989 — 1993
High School Diploma
Central Texas College
Associates, Studies
Carolyn Boboltz Courts's Convergys Experience August 2001 - October 2007
Job Bringing my job status current
Industry Facilities Services
Experience
Allstar Self Storage May 2008 - Present
Bari L. Courts, PhD May 2008 - Present
Convergys August 2001 - October 2007
Convergys August 2001 - October 2007
Skills
Microsoft Excel, Microsoft Office, Team Building, Marketing Strategy, Auditing, Financial Reporting, ERP, Event Planning, Operations Management, Strategic Planning, Public Speaking, Change Management, Training, Payroll, Customer Service, Budgets, Accounts Payable, Income Statement, Microsoft Word, Teaching, Cash Management, PowerPoint, Accounts Receivable
Education
Northcentral University 2009 — 2014
PhD Candidate, eCommerce
Northcentral University 2006 — 2008
Masters, Financial Management
University of Cincinnati 1999 — 2001
Associates, Accounting, Deans List
Art Academy of Cincinnati 1984 — 1989
Bachelor of Arts, Photography
Allstar Self Storage May 2008 - Present
Bari L. Courts, PhD May 2008 - Present
Convergys August 2001 - October 2007
Convergys August 2001 - October 2007
Skills
Microsoft Excel, Microsoft Office, Team Building, Marketing Strategy, Auditing, Financial Reporting, ERP, Event Planning, Operations Management, Strategic Planning, Public Speaking, Change Management, Training, Payroll, Customer Service, Budgets, Accounts Payable, Income Statement, Microsoft Word, Teaching, Cash Management, PowerPoint, Accounts Receivable
Education
Northcentral University 2009 — 2014
PhD Candidate, eCommerce
Northcentral University 2006 — 2008
Masters, Financial Management
University of Cincinnati 1999 — 2001
Associates, Accounting, Deans List
Art Academy of Cincinnati 1984 — 1989
Bachelor of Arts, Photography
Lorie Abbott's Convergys Experience July 2010 - June 2012
Job CEO at MOM Inc.
Industry Consumer Services
Experience
Convergys July 2010 - June 2012
AT&T Wireless January 2001 - December 2005
AT&T Wireless January 1997 - January 2001
Skills
Project Management, Instructional Design, Negotiation, Training, Call Centers, Workforce Management, Service Delivery, Customer Service, Customer Experience, Technical Support, Contact Centers, Troubleshooting, Sla, Outsourcing, Operations Management, Sales Management, Inventory Management, Quality Management, Adult Education, Training Delivery, Program Management, PowerPoint
Education
Ashford University 2012 — 2014
Bachelor's Degree, Instructional Design, Project Management
Convergys July 2010 - June 2012
AT&T Wireless January 2001 - December 2005
AT&T Wireless January 1997 - January 2001
Skills
Project Management, Instructional Design, Negotiation, Training, Call Centers, Workforce Management, Service Delivery, Customer Service, Customer Experience, Technical Support, Contact Centers, Troubleshooting, Sla, Outsourcing, Operations Management, Sales Management, Inventory Management, Quality Management, Adult Education, Training Delivery, Program Management, PowerPoint
Education
Ashford University 2012 — 2014
Bachelor's Degree, Instructional Design, Project Management
Hannah Maria Lacson's Convergys Experience January 2012 - March 2012
Job Experience Customer Service Professional
Industry Outsourcing/Offshoring
Experience
WideOut Technology Services Incorporated March 2012 - August 2012
Convergys January 2012 - March 2012
Teleperformance February 2011 - August 2011
Teleperformance May 2007 - February 2011
Teleperformance January 2007 - May 2007
Teleperformance November 2006 - January 2007
Skills
Customer Service, Training, Management, Contact Centers, Call Center, BPO, Employee Engagement, Customer Satisfaction, Performance Management, Outsourcing, Team Management, CRM, Call Center Development
Education
University of Saint La Salle 2004 — 2007
BS Management major in Hospitality, Hotel and Restaurant Management
Ateneo de Manila University 2001 — 2004
Bachelor of Science (B.S.), Management of Communication Technology
WideOut Technology Services Incorporated March 2012 - August 2012
Convergys January 2012 - March 2012
Teleperformance February 2011 - August 2011
Teleperformance May 2007 - February 2011
Teleperformance January 2007 - May 2007
Teleperformance November 2006 - January 2007
Skills
Customer Service, Training, Management, Contact Centers, Call Center, BPO, Employee Engagement, Customer Satisfaction, Performance Management, Outsourcing, Team Management, CRM, Call Center Development
Education
University of Saint La Salle 2004 — 2007
BS Management major in Hospitality, Hotel and Restaurant Management
Ateneo de Manila University 2001 — 2004
Bachelor of Science (B.S.), Management of Communication Technology
Frankie Hughes's Convergys Experience August 2010 - August 2012
Job at
Industry Hospitality
Experience
Extended Stay America January 2014 - Present
Extended Stay America February 2013 - January 2014
Convergys August 2010 - August 2012
Skills
Customer Service, Call Centers, Troubleshooting, Customer Retention, Telephone Skills
Education
Ashford University 2010 — 2012
Bachelor's degree, Health/Health Care Administration/Management
Extended Stay America January 2014 - Present
Extended Stay America February 2013 - January 2014
Convergys August 2010 - August 2012
Skills
Customer Service, Call Centers, Troubleshooting, Customer Retention, Telephone Skills
Education
Ashford University 2010 — 2012
Bachelor's degree, Health/Health Care Administration/Management
Penny Burgan's Convergys Experience July 2006 - February 2008
Job Customer Service/ Techinal support
Industry Telecommunications
Experience
QUEST DIAGNOSTICS July 2012 - July 2015
Not Ready to post July 2014 - December 2014
Charter communications February 2008 - December 2011
Convergys July 2006 - February 2008
Skills
CNA, EMT, First Aid, Medical Records, Emergency Services, Firefighting, Billing Systems, Customer Experience, Avaya, Technical Support, Software Documentation, Telecommunications, PeopleSoft, TCP/IP, VoIP, Customer Support, Help Desk Support, Military Experience, Call Centers, Medical Terminology, Customer Service, Troubleshooting, Management
Education
Illinois Eastern Community Colleges-Olney Central College 1996 — 2002
Arkansas State University 1995 — 1996
QUEST DIAGNOSTICS July 2012 - July 2015
Not Ready to post July 2014 - December 2014
Charter communications February 2008 - December 2011
Convergys July 2006 - February 2008
Skills
CNA, EMT, First Aid, Medical Records, Emergency Services, Firefighting, Billing Systems, Customer Experience, Avaya, Technical Support, Software Documentation, Telecommunications, PeopleSoft, TCP/IP, VoIP, Customer Support, Help Desk Support, Military Experience, Call Centers, Medical Terminology, Customer Service, Troubleshooting, Management
Education
Illinois Eastern Community Colleges-Olney Central College 1996 — 2002
Arkansas State University 1995 — 1996
Colleen McQueen's Convergys Experience May 2005 - November 2005
Job EA at Daimler Trucks North America
Industry Automotive
Experience
Daimler Trucks North America May 2008 - Present
HRxcel November 2005 - March 2008
Convergys May 2005 - November 2005
Skills
Lotus Notes, Process Improvement, Visio, Office Management, Customer Satisfaction, Purchasing, Employee Relations, Software Documentation, Analysis, Team Leadership, Inventory Management, Microsoft Office, SAP, Microsoft Excel, Outlook, Customer Service, Access, PeopleSoft, Team Building, Training, Budgets
Education
Ashford University 2013 — 2015
MBA, Organizational Management
College of New Rochelle 1992 — 1994
Bachelor's degree, Social Sciences
Daimler Trucks North America May 2008 - Present
HRxcel November 2005 - March 2008
Convergys May 2005 - November 2005
Skills
Lotus Notes, Process Improvement, Visio, Office Management, Customer Satisfaction, Purchasing, Employee Relations, Software Documentation, Analysis, Team Leadership, Inventory Management, Microsoft Office, SAP, Microsoft Excel, Outlook, Customer Service, Access, PeopleSoft, Team Building, Training, Budgets
Education
Ashford University 2013 — 2015
MBA, Organizational Management
College of New Rochelle 1992 — 1994
Bachelor's degree, Social Sciences
Gregg Guydish's Convergys Experience 2000 - 2003
Job Dockworker at New Penn Motor Express
Industry Warehousing
Experience
New Penn Motor Express April 2013 - Present
Kohl's Department Stores April 2013 - May 2013
Stream Global Services 2010 - 2011
Lowe's Home Improvement 2009 - 2010
Lowe's Home Improvement 2008 - 2009
Lowe's Home Improvement 2008 - 2008
Lowe's Home Improvement 2007 - 2008
Lowe's Home Improvement 2005 - 2007
Vintage Tub & Bath, Inc 2003 - 2005
Convergys 2000 - 2003
Skills
OSHA Certified
Education
Art Institute of Pittsburgh 1986 — 1988
Associates, Graphic Design
Bishop Hafey High School
Arts
New Penn Motor Express April 2013 - Present
Kohl's Department Stores April 2013 - May 2013
Stream Global Services 2010 - 2011
Lowe's Home Improvement 2009 - 2010
Lowe's Home Improvement 2008 - 2009
Lowe's Home Improvement 2008 - 2008
Lowe's Home Improvement 2007 - 2008
Lowe's Home Improvement 2005 - 2007
Vintage Tub & Bath, Inc 2003 - 2005
Convergys 2000 - 2003
Skills
OSHA Certified
Education
Art Institute of Pittsburgh 1986 — 1988
Associates, Graphic Design
Bishop Hafey High School
Arts
Amarnath Mallikarjunan's Convergys Experience October 2004 - September 2005
Job Database Administrator Advisor at CVS Health
Industry Retail
Experience
CVS Health February 2015 - Present
Circle K Stores Inc May 2006 - February 2015
CCG Link September 2005 - May 2006
Convergys October 2004 - September 2005
Mercer HR Technologies February 2004 - August 2004
Servion Global Solutions Inc June 2000 - January 2004
Skills
Access, Microsoft SQL Server, Databases, Data Warehousing, Database Administration, Troubleshooting, Oracle, SSIS, Disaster Recovery, Database Design, Business Intelligence, SQL, Technical Support, SSRS, Unix, T-SQL, ETL, PL/SQL, Unix Shell Scripting, Performance Tuning, Visual Basic, Analysis Services, Data Modeling, VBScript, Relational Databases, Data Integration, Shell Scripting
Education
Arizona State University
Masters in Electrical Engineering
GCT
Bachelor's degree, Electrical, Electronics and Communications Engineering
CVS Health February 2015 - Present
Circle K Stores Inc May 2006 - February 2015
CCG Link September 2005 - May 2006
Convergys October 2004 - September 2005
Mercer HR Technologies February 2004 - August 2004
Servion Global Solutions Inc June 2000 - January 2004
Skills
Access, Microsoft SQL Server, Databases, Data Warehousing, Database Administration, Troubleshooting, Oracle, SSIS, Disaster Recovery, Database Design, Business Intelligence, SQL, Technical Support, SSRS, Unix, T-SQL, ETL, PL/SQL, Unix Shell Scripting, Performance Tuning, Visual Basic, Analysis Services, Data Modeling, VBScript, Relational Databases, Data Integration, Shell Scripting
Education
Arizona State University
Masters in Electrical Engineering
GCT
Bachelor's degree, Electrical, Electronics and Communications Engineering
Cheryl Diggs's Convergys Experience March 2012 - September 2013
Job at
Industry Consumer Services
Experience
Target Distribution Ctr August 2013 - Present
Convergys March 2012 - September 2013
Education
Penn Foster
Medical
Ashford University
Psychology
Catawba Valley Community College
Criminal Justice and Corrections
Waynesburg University
Communication, General
Target Distribution Ctr August 2013 - Present
Convergys March 2012 - September 2013
Education
Penn Foster
Medical
Ashford University
Psychology
Catawba Valley Community College
Criminal Justice and Corrections
Waynesburg University
Communication, General
Brittany Wrenn's Convergys Experience March 2009 - July 2010
Job Video at Vanguard Furniture
Industry Furniture
Experience
Vanguard Furniture August 2014 - Present
Convergys March 2009 - July 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Management, Public Speaking, Training, Team Building
Education
Ashford University 2013 — 2017
Vanguard Furniture August 2014 - Present
Convergys March 2009 - July 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Management, Public Speaking, Training, Team Building
Education
Ashford University 2013 — 2017
Brian Nicely's Convergys Experience December 2009 - June 2014
Job Technology Analyst
Industry Information Technology and Services
Experience
Great American Insurance June 2014 - Present
Convergys December 2009 - June 2014
Contemporary Arts Center August 2005 - March 2009
Skills
Customer Service, Team Management, Leadership, Training, Project Management, Process Improvement, Vendor Management, Graphic Design, Marketing, Drawing, Illustrator, Photoshop
Education
Art Academy of Cincinnati 2000 — 2004
Bachelor's degree, Fine and Studio Arts
Great American Insurance June 2014 - Present
Convergys December 2009 - June 2014
Contemporary Arts Center August 2005 - March 2009
Skills
Customer Service, Team Management, Leadership, Training, Project Management, Process Improvement, Vendor Management, Graphic Design, Marketing, Drawing, Illustrator, Photoshop
Education
Art Academy of Cincinnati 2000 — 2004
Bachelor's degree, Fine and Studio Arts
Darren Edson's Convergys Experience September 2001 - March 2004
Job Fine Art Professional
Industry Fine Art
Experience
Painted Visions Art 2013 - Present
Convergys DirecTV November 2010 - March 2013
Reid's Chevron 2013 - 2013
InkJetArt.com October 2006 - July 2010
Teleperformance USA September 2005 - October 2006
photo lab technician and retail October 2004 - August 2005
Convergys September 2001 - March 2004
B.Dalton/ Barnes & Noble Booksellers October 1999 - August 2001
Fotogenix July 1997 - October 1999
Timeless Photo October 1994 - June 1997
Skills
Photography, Photoshop, Portrait Photography, Photojournalism, Commercial Photography, Literature, Feature Films, Film Criticism, Science Fiction, Fantasy Illustration, Gaming Industry, Microsoft Office, Microsoft Word, World War II, Digital Printing, Printers, Wedding Photography, Blogging, Children's Books, Elementary Education, English Literature, English grammar, English language skills, History, Art History, Chinese culture, Martial Arts, Shipping Systems, Television Programming, Film Production, Location Scouting, Television Producing, Studio Photography, Studio Lighting, Murals, Fine Art, Fine Art Photography, Stage Make-up, Stage Combat, Stage Direction, Set Design, Set Dressing, production photography, Painting, Acrylic Painting, Scenic Painting, Landscape Painting, Landscape Design, Matte Painting
Education
Art Institute of Seattle 1992 — 1994
Associate of Arts (AA), Commercial Photography
College Of Southern Idaho 1991 — 1992
Associate of Science (AS), Biology, General
Painted Visions Art 2013 - Present
Convergys DirecTV November 2010 - March 2013
Reid's Chevron 2013 - 2013
InkJetArt.com October 2006 - July 2010
Teleperformance USA September 2005 - October 2006
photo lab technician and retail October 2004 - August 2005
Convergys September 2001 - March 2004
B.Dalton/ Barnes & Noble Booksellers October 1999 - August 2001
Fotogenix July 1997 - October 1999
Timeless Photo October 1994 - June 1997
Skills
Photography, Photoshop, Portrait Photography, Photojournalism, Commercial Photography, Literature, Feature Films, Film Criticism, Science Fiction, Fantasy Illustration, Gaming Industry, Microsoft Office, Microsoft Word, World War II, Digital Printing, Printers, Wedding Photography, Blogging, Children's Books, Elementary Education, English Literature, English grammar, English language skills, History, Art History, Chinese culture, Martial Arts, Shipping Systems, Television Programming, Film Production, Location Scouting, Television Producing, Studio Photography, Studio Lighting, Murals, Fine Art, Fine Art Photography, Stage Make-up, Stage Combat, Stage Direction, Set Design, Set Dressing, production photography, Painting, Acrylic Painting, Scenic Painting, Landscape Painting, Landscape Design, Matte Painting
Education
Art Institute of Seattle 1992 — 1994
Associate of Arts (AA), Commercial Photography
College Of Southern Idaho 1991 — 1992
Associate of Science (AS), Biology, General
Ash Leigh Moore's Convergys Experience 2013 - 2013
Job Help Desk Team Lead at Lennar (Rosewood Partners)
Industry Information Technology and Services
Experience
Lennar May 2014 - Present
Convergys 2013 - 2013
Education
Arkansas State University 2010 — 2011
Graphic Design, Freshman
National Park Community College 2009 — 2010
Lennar May 2014 - Present
Convergys 2013 - 2013
Education
Arkansas State University 2010 — 2011
Graphic Design, Freshman
National Park Community College 2009 — 2010
Waleska Acevedo's Convergys Experience December 2014 - March 2015
Job Student at Ashworth College
Industry Retail
Experience
Convergys December 2014 - March 2015
Macy's February 2013 - December 2014
Skills
Microsoft Word, Customer Service, Leadership, Sales, Research, Strategic Planning, Management, Microsoft Office, Public Speaking, Social Networking
Education
Ashworth College 2015 — 2017
Psychology
Convergys December 2014 - March 2015
Macy's February 2013 - December 2014
Skills
Microsoft Word, Customer Service, Leadership, Sales, Research, Strategic Planning, Management, Microsoft Office, Public Speaking, Social Networking
Education
Ashworth College 2015 — 2017
Psychology
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT