Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Convergys Employees
Employee
Years
Job
Industry
Sharon Cadena Sharon Cadena's Convergys Experience April 2013 - June 2014
Job Graphic Designer
Industry Graphic Design
Experience
Contract February 2015 - Present
Comcast Cable 2014 - Present
Convergys April 2013 - June 2014
Convergys September 2012 - June 2014
Sparrow and Nest May 2012 - August 2012
Skills
Adobe Creative Suite, Photoshop, Illustrator, InDesign, Typography, Welding, Soldering, Woodworking, Screen Printing, Letterpress, Microsoft Office, iMovie, Final Cut Pro, Mac OS, Microsoft Operating..., Social Media, Graphic Design, Web Design, Art
Education
Texas Tech University 2008 — 2014
Bachelor of Fine Arts (BFA), Communication Design
Contract February 2015 - Present
Comcast Cable 2014 - Present
Convergys April 2013 - June 2014
Convergys September 2012 - June 2014
Sparrow and Nest May 2012 - August 2012
Skills
Adobe Creative Suite, Photoshop, Illustrator, InDesign, Typography, Welding, Soldering, Woodworking, Screen Printing, Letterpress, Microsoft Office, iMovie, Final Cut Pro, Mac OS, Microsoft Operating..., Social Media, Graphic Design, Web Design, Art
Education
Texas Tech University 2008 — 2014
Bachelor of Fine Arts (BFA), Communication Design
Jennifer Gregory Jennifer Gregory's Convergys Experience June 2001 - January 2005
Job Senior Product Manager at Expedia
Industry Consumer Services
Experience
Expedia, Inc. July 2015 - Present
Softcard (acquired by Google) September 2012 - January 2015
T-Mobile December 2010 - September 2012
T-Mobile March 2008 - December 2010
T-Mobile January 2005 - March 2008
Convergys June 2001 - January 2005
Advanced Radio Telecom May 1998 - April 2001
Objective Systems Integrators 1997 - 1998
Skills
Product Management, Mobile Devices, Cross-functional Team..., Telecommunications, Product Marketing, Strategy, Management, Product Development, Go-to-market Strategy, Program Management, Process Improvement, Mobile Applications, Team Leadership, Operations Management, Business Intelligence, Vendor Management, Integration, Strategic Partnerships, Leadership, Marketing Strategy, Enterprise Software, Account Management, Sales Operations, Forecasting, Requirements Analysis, Business Planning, Competitive Analysis, Project Planning, Analytics, CRM, Channel Partners, Customer Experience, Testing, Mobile Communications, Business Analysis, Mobile Payments
Education
The George Washington University - School of Business
Professional Certificate in Business Analysis
University of Idaho
BS
Expedia, Inc. July 2015 - Present
Softcard (acquired by Google) September 2012 - January 2015
T-Mobile December 2010 - September 2012
T-Mobile March 2008 - December 2010
T-Mobile January 2005 - March 2008
Convergys June 2001 - January 2005
Advanced Radio Telecom May 1998 - April 2001
Objective Systems Integrators 1997 - 1998
Skills
Product Management, Mobile Devices, Cross-functional Team..., Telecommunications, Product Marketing, Strategy, Management, Product Development, Go-to-market Strategy, Program Management, Process Improvement, Mobile Applications, Team Leadership, Operations Management, Business Intelligence, Vendor Management, Integration, Strategic Partnerships, Leadership, Marketing Strategy, Enterprise Software, Account Management, Sales Operations, Forecasting, Requirements Analysis, Business Planning, Competitive Analysis, Project Planning, Analytics, CRM, Channel Partners, Customer Experience, Testing, Mobile Communications, Business Analysis, Mobile Payments
Education
The George Washington University - School of Business
Professional Certificate in Business Analysis
University of Idaho
BS
Garland Buske Garland Buske's Convergys Experience 2003 - 2008
Job Territory and Sales Manager
Industry Oil & Energy
Experience
Schmidt & Sons, Inc. January 2011 - Present
Aflac 2009 - 2011
Convergys 2003 - 2008
Skills
Employee Benefits, Recruiting, Customer Service, Cold Calling, Sales, Insurance, Account Management, Customer Retention, Benefits Administration, Call Center, Training, Human Resources, Team Building, Sales Management, Management, Sales Process, Sales Operations, Business Development, New Business Development, Call Centers, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Contract Negotiation, Marketing, Negotiation, Budgets, Performance Management, Public Relations, Project Planning, Health Insurance, Process Improvement, Social Networking
Education
Texas Tech University 2001 — 2008
Bachelor of Science (BS), Communication and Media Studies
Friona High School 1998 — 2001
Schmidt & Sons, Inc. January 2011 - Present
Aflac 2009 - 2011
Convergys 2003 - 2008
Skills
Employee Benefits, Recruiting, Customer Service, Cold Calling, Sales, Insurance, Account Management, Customer Retention, Benefits Administration, Call Center, Training, Human Resources, Team Building, Sales Management, Management, Sales Process, Sales Operations, Business Development, New Business Development, Call Centers, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Contract Negotiation, Marketing, Negotiation, Budgets, Performance Management, Public Relations, Project Planning, Health Insurance, Process Improvement, Social Networking
Education
Texas Tech University 2001 — 2008
Bachelor of Science (BS), Communication and Media Studies
Friona High School 1998 — 2001
Casey Colledge Casey Colledge's Convergys Experience August 2008 - October 2009
Job Freelance 3D Artist/Animator
Industry Animation
Experience
Freelance 3D Generalist March 2014 - Present
Freelance Graphic Designer and Illustrator November 2010 - Present
NOW CFO May 2014 - May 2014
Long Winter Studios January 2013 - March 2014
American Fork Rotary Club November 2010 - January 2011
Kohls Department Store February 2010 - July 2010
Convergys August 2008 - October 2009
Skills
2D Animation, 3D Animation, Figure Drawing, Illustrator, Web Layout, Web Design, Web Development, Digital painting, Adobe Creative Suite..., Photoshop, InDesign, Adobe Illustrator, Flash, Maya, Mudbox, Dreamweaver, Premiere, PC or Mac, Storyboarding, 3D Modeling, Graphic Design, Logo Design, Mac, Layout, Illustration, After Effects, Adobe Creative Suite, Animation, Typography, Concept Design, Drawing, Digital Painting, Digital Photography, Writing
Education
The Art Institute of Salt Lake City 2011 — 2014
Bachelor's Degree, Media Arts and Animation, 3.8 GPA
Provo College - American Fork Campus 2010 — 2011
Associates, Graphic and Web Design
Freelance 3D Generalist March 2014 - Present
Freelance Graphic Designer and Illustrator November 2010 - Present
NOW CFO May 2014 - May 2014
Long Winter Studios January 2013 - March 2014
American Fork Rotary Club November 2010 - January 2011
Kohls Department Store February 2010 - July 2010
Convergys August 2008 - October 2009
Skills
2D Animation, 3D Animation, Figure Drawing, Illustrator, Web Layout, Web Design, Web Development, Digital painting, Adobe Creative Suite..., Photoshop, InDesign, Adobe Illustrator, Flash, Maya, Mudbox, Dreamweaver, Premiere, PC or Mac, Storyboarding, 3D Modeling, Graphic Design, Logo Design, Mac, Layout, Illustration, After Effects, Adobe Creative Suite, Animation, Typography, Concept Design, Drawing, Digital Painting, Digital Photography, Writing
Education
The Art Institute of Salt Lake City 2011 — 2014
Bachelor's Degree, Media Arts and Animation, 3.8 GPA
Provo College - American Fork Campus 2010 — 2011
Associates, Graphic and Web Design
Chelsie Williams Chelsie Williams's Convergys Experience March 2011 - December 2012
Job Intel RCO
Industry Computer Hardware
Experience
Intel Corporation December 2012 - Present
Convergys March 2011 - December 2012
Convergys October 2011 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Weber State University 2007 — 2008
Bachelor of Science (BS)
The College of Idaho 2006 — 2007
Intel Corporation December 2012 - Present
Convergys March 2011 - December 2012
Convergys October 2011 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Weber State University 2007 — 2008
Bachelor of Science (BS)
The College of Idaho 2006 — 2007
Juan Fernando Arguello Juan Fernando Arguello's Convergys Experience 2004 - 2005
Job Freelance Videographer / Producer / Director / Editor / Graphics Designer / VFX & Motion Graphics Artist
Industry Media Production
Experience
Twenty20 Inc. October 2014 - Present
De Stijl Media 2006 - Present
Abstrakt Audio 2000 - Present
Whiskey Pickle Records January 2011 - January 2014
Intelligent Lighting Design 2011 - 2012
TakeOverRGV.COM 2007 - 2011
Banana Republic / Gap Inc. 2007 - 2008
Teleperformance, USA 2006 - 2007
Convergys 2004 - 2005
Ticketmaster 2003 - 2004
Skills
Video Production, Music Production, Camera Operation, Scriptwriting, Art Direction, Motion Graphic Design, Cinematography, Music Video Production, Graphic Design, Photography, Digital Cinema, Time-lapse, Visual Effects, Video Editing, Video Direction, Title Design, Music Education, Logo Design, Design, Ableton Live, After Effects, Pro Tools, Premiere, Photoshop, Design Production, Studio Camera Operation, Public Speaking, Social Networking, Networking, Digital Media, Media Production, File Management, Motion Graphics, Video, Videography, Film, Camera, Illustrator
Education
The Art Institute of California-Los Angeles 2014 — 2015
Digital Filmmaking & Video Production
The Art Institute of Austin 2011 — 2013
Digital Filmmaking & Video Production
The University of Texas-Pan American 2003 — 2005
Communication and Media Studies
Twenty20 Inc. October 2014 - Present
De Stijl Media 2006 - Present
Abstrakt Audio 2000 - Present
Whiskey Pickle Records January 2011 - January 2014
Intelligent Lighting Design 2011 - 2012
TakeOverRGV.COM 2007 - 2011
Banana Republic / Gap Inc. 2007 - 2008
Teleperformance, USA 2006 - 2007
Convergys 2004 - 2005
Ticketmaster 2003 - 2004
Skills
Video Production, Music Production, Camera Operation, Scriptwriting, Art Direction, Motion Graphic Design, Cinematography, Music Video Production, Graphic Design, Photography, Digital Cinema, Time-lapse, Visual Effects, Video Editing, Video Direction, Title Design, Music Education, Logo Design, Design, Ableton Live, After Effects, Pro Tools, Premiere, Photoshop, Design Production, Studio Camera Operation, Public Speaking, Social Networking, Networking, Digital Media, Media Production, File Management, Motion Graphics, Video, Videography, Film, Camera, Illustrator
Education
The Art Institute of California-Los Angeles 2014 — 2015
Digital Filmmaking & Video Production
The Art Institute of Austin 2011 — 2013
Digital Filmmaking & Video Production
The University of Texas-Pan American 2003 — 2005
Communication and Media Studies
Eric (William Eric) Saed Eric (William Eric) Saed's Convergys Experience January 2014 - Present
Job Research, Business Intelligence, and Information Acquisition + Sharing Professional
Industry Management Consulting
Experience
Convergys January 2014 - Present
Jostens January 2012 - April 2012
Thomson Reuters January 2005 - February 2010
Thomson Reuters July 2000 - January 2005
Heakin Research August 1999 - January 2000
GfK Custom Research July 1997 - August 1999
Sheraton January 1996 - May 1997
Skills
Market Research, Online Research, Competitive Analysis, Web Site Production, Competitive Intelligence, Quantitative Research, Marketing, Leadership, Segmentation, Marketing Strategy, Analytics, Strategy, Project Management, Customer Insight
Education
Texas Tech University
B.A, Sociology
Convergys January 2014 - Present
Jostens January 2012 - April 2012
Thomson Reuters January 2005 - February 2010
Thomson Reuters July 2000 - January 2005
Heakin Research August 1999 - January 2000
GfK Custom Research July 1997 - August 1999
Sheraton January 1996 - May 1997
Skills
Market Research, Online Research, Competitive Analysis, Web Site Production, Competitive Intelligence, Quantitative Research, Marketing, Leadership, Segmentation, Marketing Strategy, Analytics, Strategy, Project Management, Customer Insight
Education
Texas Tech University
B.A, Sociology
Ashton Bruton Ashton Bruton's Convergys Experience 2006 - 2008
Job Web Developer Consultant at AustinCSI
Industry Internet
Experience
AustinCSI April 2015 - Present
WhenItsGood.com August 2011 - Present
Dealertrack Technologies March 2013 - April 2015
Toyota of Richardson April 2012 - March 2013
Freelance May 2011 - March 2012
Convergys 2006 - 2008
Education
Texas Tech University 2006 — 2010
Bachelors of Arts, Communication/ Electronic Media
AustinCSI April 2015 - Present
WhenItsGood.com August 2011 - Present
Dealertrack Technologies March 2013 - April 2015
Toyota of Richardson April 2012 - March 2013
Freelance May 2011 - March 2012
Convergys 2006 - 2008
Education
Texas Tech University 2006 — 2010
Bachelors of Arts, Communication/ Electronic Media
Kimyetta Lowe Kimyetta Lowe's Convergys Experience August 2011 - Present
Job Coach at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2011 - Present
Air General Inc. September 2000 - May 2004
Education
College of New Rochelle 1994 — 1999
Bachelor of Arts (B.A.)
Convergys August 2011 - Present
Air General Inc. September 2000 - May 2004
Education
College of New Rochelle 1994 — 1999
Bachelor of Arts (B.A.)
Duane Aaron Duane Aaron's Convergys Experience March 2011 - October 2011
Job Software Developer
Industry Computer Software
Experience
JCM Global June 2015 - August 2015
Marsha Swink tax and financial services July 2014 - February 2015
IT Help Central of Texas Tech July 2012 - October 2012
Convergys March 2011 - October 2011
Ramar Communications March 2009 - January 2010
Hospitality Services IT December 2006 - October 2007
Skills
C++, C, x86 Assembly, Python, Troubleshooting, SQL, Programming, Databases, Customer Service, Microsoft Office, Data Analysis, Microsoft Excel, Teaching, Public Speaking
Education
Texas Tech University 2004 — 2008
Bachelor of Science, Computer Science
Umpqua Community College 1995 — 1997
NA, Art Teacher Education
JCM Global June 2015 - August 2015
Marsha Swink tax and financial services July 2014 - February 2015
IT Help Central of Texas Tech July 2012 - October 2012
Convergys March 2011 - October 2011
Ramar Communications March 2009 - January 2010
Hospitality Services IT December 2006 - October 2007
Skills
C++, C, x86 Assembly, Python, Troubleshooting, SQL, Programming, Databases, Customer Service, Microsoft Office, Data Analysis, Microsoft Excel, Teaching, Public Speaking
Education
Texas Tech University 2004 — 2008
Bachelor of Science, Computer Science
Umpqua Community College 1995 — 1997
NA, Art Teacher Education
Russell Brendel Russell Brendel's Convergys Experience June 2006 - March 2007
Job Student at ITTTech
Industry Consumer Electronics
Experience
Snohomish County, Wa December 2012 - Present
Nintendo March 2011 - August 2012
Convergys June 2006 - March 2007
Skills
C, Programming, C++, Python, Linux, Java, Visual Studio, Android, C#, Eclipse, Software Engineering, Debugging, VHDL
Education
ITT Technical Institute 2009 — 2010
AS, Computer and Electronics Engineering Technology
Texas Tech University 2003 — 2008
Electronics
Snohomish County, Wa December 2012 - Present
Nintendo March 2011 - August 2012
Convergys June 2006 - March 2007
Skills
C, Programming, C++, Python, Linux, Java, Visual Studio, Android, C#, Eclipse, Software Engineering, Debugging, VHDL
Education
ITT Technical Institute 2009 — 2010
AS, Computer and Electronics Engineering Technology
Texas Tech University 2003 — 2008
Electronics
Sandra Strickland Sandra Strickland's Convergys Experience 2006 - 2006
Job Fashion Marketing & Management Senior at The Art Institute of Charlotte
Industry Market Research
Experience
Tommy Bahama September 2012 - March 2013
DP Woodrow & Company, LLC April 2012 - March 2013
EXPRESS October 2011 - June 2012
Tech USA July 2010 - October 2011
Allstate 2007 - 2008
iQor 2006 - 2007
Convergys 2006 - 2006
Skills
Marketing, Management, Merchandising, Photoshop, Social Media Marketing, Trend Analysis, Trend Forecasting, Textiles, Illustrator, Adobe, InDesign, Adobe Acrobat, Outlook, Social Media, Customer Service, Internet Explorer, Call Center, Help Desk Support, Customer Satisfaction, Software Documentation, Technical Support, Call Centers, Data Entry, Microsoft Word, PowerPoint, Fashion Buying, Retail Buying, Microsoft Excel, Advertising, Fashion
Education
The Art Institute of Charlotte 2013 — 2016
Bachelor’s Degree, Fashion Marketing and Management
The Art Institute of Charlotte 2010 — 2012
Associate of Applied Science, Fashion Marketing
Tommy Bahama September 2012 - March 2013
DP Woodrow & Company, LLC April 2012 - March 2013
EXPRESS October 2011 - June 2012
Tech USA July 2010 - October 2011
Allstate 2007 - 2008
iQor 2006 - 2007
Convergys 2006 - 2006
Skills
Marketing, Management, Merchandising, Photoshop, Social Media Marketing, Trend Analysis, Trend Forecasting, Textiles, Illustrator, Adobe, InDesign, Adobe Acrobat, Outlook, Social Media, Customer Service, Internet Explorer, Call Center, Help Desk Support, Customer Satisfaction, Software Documentation, Technical Support, Call Centers, Data Entry, Microsoft Word, PowerPoint, Fashion Buying, Retail Buying, Microsoft Excel, Advertising, Fashion
Education
The Art Institute of Charlotte 2013 — 2016
Bachelor’s Degree, Fashion Marketing and Management
The Art Institute of Charlotte 2010 — 2012
Associate of Applied Science, Fashion Marketing
Dashaun Walker Dashaun Walker's Convergys Experience June 2006 - December 2008
Job at
Industry Government Administration
Experience
Kern County May 2013 - Present
Hewlett-Packard February 2013 - May 2013
Kern County Deparment of Human Services October 2012 - February 2013
UMC Health System December 2009 - April 2012
Convergys June 2006 - December 2008
Target June 2004 - September 2005
Skills
•Business Accounting &..., Typing 53 wpm, •Teambuilding & Staff..., •Spreadsheets &..., •Microsoft Office..., QuickBooks, •Invoices/Expense..., •Accounts Payable..., Troubleshooting, Management, Training, Human Resources
Education
Texas Tech University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Business Management
CoronadoHighSchool 2004 — 2004
Diploma
Kern County May 2013 - Present
Hewlett-Packard February 2013 - May 2013
Kern County Deparment of Human Services October 2012 - February 2013
UMC Health System December 2009 - April 2012
Convergys June 2006 - December 2008
Target June 2004 - September 2005
Skills
•Business Accounting &..., Typing 53 wpm, •Teambuilding & Staff..., •Spreadsheets &..., •Microsoft Office..., QuickBooks, •Invoices/Expense..., •Accounts Payable..., Troubleshooting, Management, Training, Human Resources
Education
Texas Tech University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Business Management
CoronadoHighSchool 2004 — 2004
Diploma
Landon Akins Landon Akins's Convergys Experience January 2012 - August 2012
Job Section Manager at Student Business Services Texas Tech University
Industry Higher Education
Experience
Student Business Services - Texas Tech University November 2014 - Present
Texas Tech University January 2014 - Present
Student Business Services - Texas Tech University August 2012 - November 2014
Convergys January 2012 - August 2012
Skills
Customer Service, Process Improvement, Team Management, Account Management, Team Leadership, Customer Satisfaction, Management, Call Center..., Operations Management, Leadership, Time Management, Microsoft Word, Data Analysis
Education
Texas Tech University - Rawls College of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Texas Tech University 2007 — 2011
Bachelor's of Arts, Political Science and Government
Denison High School
Student Business Services - Texas Tech University November 2014 - Present
Texas Tech University January 2014 - Present
Student Business Services - Texas Tech University August 2012 - November 2014
Convergys January 2012 - August 2012
Skills
Customer Service, Process Improvement, Team Management, Account Management, Team Leadership, Customer Satisfaction, Management, Call Center..., Operations Management, Leadership, Time Management, Microsoft Word, Data Analysis
Education
Texas Tech University - Rawls College of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Texas Tech University 2007 — 2011
Bachelor's of Arts, Political Science and Government
Denison High School
Daniel Abrahamsen Daniel Abrahamsen's Convergys Experience September 2013 - January 2014
Job MSEE graduate looking for a fulltime position as an electrical engineer in the United States.
Industry Semiconductors
Experience
Convergys September 2013 - January 2014
Texas Tech University January 2011 - December 2012
Narvik University College December 2009 - June 2010
Narvik University College August 2009 - September 2009
Skills
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, English, PowerPoint, Norwegian, Cadence, OrCAD Capture CIS, MEMS, Solid State Physics, Space Technology, AWR Microwave Office, Analytical Skills, Team-oriented, Multilingual, Electronics, Pspice, Cadence Virtuoso
Education
Texas Tech University 2011 — 2012
Master of Science, Electrical Engineering, 3.5
Narvik University College 2008 — 2010
Bachelor of Engineering, Space Technology, 2.9
Convergys September 2013 - January 2014
Texas Tech University January 2011 - December 2012
Narvik University College December 2009 - June 2010
Narvik University College August 2009 - September 2009
Skills
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, English, PowerPoint, Norwegian, Cadence, OrCAD Capture CIS, MEMS, Solid State Physics, Space Technology, AWR Microwave Office, Analytical Skills, Team-oriented, Multilingual, Electronics, Pspice, Cadence Virtuoso
Education
Texas Tech University 2011 — 2012
Master of Science, Electrical Engineering, 3.5
Narvik University College 2008 — 2010
Bachelor of Engineering, Space Technology, 2.9
Monika McNeil Monika McNeil's Convergys Experience 2003 - 2009
Job Business Development Executive at Zye Labs, LLC
Industry Arts and Crafts
Experience
Zye Labs, LLC October 2014 - Present
Paul Mitchell the school San Diego September 2013 - September 2014
All Natural Innovations March 2013 - March 2014
Linear Corporation October 2012 - March 2013
Convergys 2003 - 2009
Skills
Leadership, Public Speaking, Customer Service, Sales, Social Media, Marketing, Training, Entrepreneurship, Business Development, Event Management, Creative Problem Solving, Project Management, Problem Solving, Microsoft Office, PowerPoint, Market Research, Self-starter, Can Do Approach, Business Management, Highly resourceful, Flexibility, Creativity, Trustworthy, Morality, Interior Design, Art History, Performing Arts, Patience, Outlook, Microsoft Word, Social Networking, Management
Education
Paul Mitchell the School-San Diego 2013 — 2014
Cosmotologist license, Cosmetology, Barber/Styling, and Nails
The Art Institute of Charlotte
Woodbridge high
Woodbridge high
Zye Labs, LLC October 2014 - Present
Paul Mitchell the school San Diego September 2013 - September 2014
All Natural Innovations March 2013 - March 2014
Linear Corporation October 2012 - March 2013
Convergys 2003 - 2009
Skills
Leadership, Public Speaking, Customer Service, Sales, Social Media, Marketing, Training, Entrepreneurship, Business Development, Event Management, Creative Problem Solving, Project Management, Problem Solving, Microsoft Office, PowerPoint, Market Research, Self-starter, Can Do Approach, Business Management, Highly resourceful, Flexibility, Creativity, Trustworthy, Morality, Interior Design, Art History, Performing Arts, Patience, Outlook, Microsoft Word, Social Networking, Management
Education
Paul Mitchell the School-San Diego 2013 — 2014
Cosmotologist license, Cosmetology, Barber/Styling, and Nails
The Art Institute of Charlotte
Woodbridge high
Woodbridge high
William Dobbins William Dobbins's Convergys Experience June 2013 - March 2014
Job Dallas Sales Account Executive at One Ring Networks
Industry Telecommunications
Experience
One Ring Networks July 2014 - Present
Convergys June 2013 - March 2014
7-Eleven January 2012 - January 2013
YWCA of Lubbock December 2011 - February 2012
Skills
Customer Service, Management, Troubleshooting, Sales Process, Sales, Billing Systems, Customer Retention, Merchandise Planning, Order Management, Order Processing, Team Leadership, Employee Training, Empathy, Customer Satisfaction, D2D, Food Service
Education
Texas Tech University 2010 — 2013
Computer Engineering
One Ring Networks July 2014 - Present
Convergys June 2013 - March 2014
7-Eleven January 2012 - January 2013
YWCA of Lubbock December 2011 - February 2012
Skills
Customer Service, Management, Troubleshooting, Sales Process, Sales, Billing Systems, Customer Retention, Merchandise Planning, Order Management, Order Processing, Team Leadership, Employee Training, Empathy, Customer Satisfaction, D2D, Food Service
Education
Texas Tech University 2010 — 2013
Computer Engineering
Keri Matthews Keri Matthews's Convergys Experience July 2010 - November 2013
Job Human Resources Director for Dunkin' Donuts Baskin Robbins
Industry Telecommunications
Experience
Dunkin Donuts Baskin Robbins May 2015 - Present
Steve Matthews Painting, Inc. 1995 - Present
Suddenlink 2013 - 2014
Convergys July 2010 - November 2013
Industrial Molding Corporation April 2000 - October 2005
NTS Communications April 1994 - April 2000
Operator Service Company November 1988 - April 1994
Skills
Performance Management, Human Resources, Sales, Employee Benefits, Recruiting, Call Centers, HRIS, Training, Management, Payroll, Full-life Cycle..., Workers Compensation, Employee Relations, Talent Management, Onboarding, Talent Acquisition, Employee Engagement, New Hire Orientations, TWC Claims, Employee Handbooks, Affirmative Action..., Progressive Discipline, Personnel Management
Education
Texas Tech University 1997 — 2000
Human Resource Certification, Human Resource Management
Texas Tech University
Human Resource Certification, Human Resources Management/Personnel Administration, General
Dunkin Donuts Baskin Robbins May 2015 - Present
Steve Matthews Painting, Inc. 1995 - Present
Suddenlink 2013 - 2014
Convergys July 2010 - November 2013
Industrial Molding Corporation April 2000 - October 2005
NTS Communications April 1994 - April 2000
Operator Service Company November 1988 - April 1994
Skills
Performance Management, Human Resources, Sales, Employee Benefits, Recruiting, Call Centers, HRIS, Training, Management, Payroll, Full-life Cycle..., Workers Compensation, Employee Relations, Talent Management, Onboarding, Talent Acquisition, Employee Engagement, New Hire Orientations, TWC Claims, Employee Handbooks, Affirmative Action..., Progressive Discipline, Personnel Management
Education
Texas Tech University 1997 — 2000
Human Resource Certification, Human Resource Management
Texas Tech University
Human Resource Certification, Human Resources Management/Personnel Administration, General
Adrian Pantoja Adrian Pantoja's Convergys Experience September 2013 - November 2014
Job Water Engineering City of Lubbock
Industry Architecture & Planning
Experience
City of Lubbock November 2014 - Present
Convergys September 2013 - November 2014
Domino's Pizza August 2007 - November 2013
Skills
Microsoft Excel, Revit, AutoCAD Architecture, SketchUp, Microsoft Office
Education
Texas Tech University 2011 — 2012
Masters, Architecture
Texas Tech University 2006 — 2010
Bachelor of Science, Architecture
City of Lubbock November 2014 - Present
Convergys September 2013 - November 2014
Domino's Pizza August 2007 - November 2013
Skills
Microsoft Excel, Revit, AutoCAD Architecture, SketchUp, Microsoft Office
Education
Texas Tech University 2011 — 2012
Masters, Architecture
Texas Tech University 2006 — 2010
Bachelor of Science, Architecture
Marcia Futel Marcia Futel's Convergys Experience 1984 - 2002
Job Coowner, Chuck Futel & Associates
Industry Financial Services
Experience
Chuck Futel & Associates 2005 - Present
Tryed Stone Church 2003 - 2005
Convergys 1984 - 2002
Skills
Strategic Planning, Team Leadership, Leadership Development, Business Management, Coaching, Cross-functional Team..., Teaching Experience, Advocacy, Large Group Facilitation, Retreat Facilitation, Event Planning, MS Office Suite, Project Planning, Management, Project Management, Workshop Facilitation, Teacher Training, Start-ups, Integration, Team Building, Process Improvement, Microsoft Office, Leadership, Organizational..., Business Analysis
Education
The George Washington University
Masters Certificate, Project Management
University of Illinois at Urbana-Champaign
Bachelors of Science, Computer Science
Chuck Futel & Associates 2005 - Present
Tryed Stone Church 2003 - 2005
Convergys 1984 - 2002
Skills
Strategic Planning, Team Leadership, Leadership Development, Business Management, Coaching, Cross-functional Team..., Teaching Experience, Advocacy, Large Group Facilitation, Retreat Facilitation, Event Planning, MS Office Suite, Project Planning, Management, Project Management, Workshop Facilitation, Teacher Training, Start-ups, Integration, Team Building, Process Improvement, Microsoft Office, Leadership, Organizational..., Business Analysis
Education
The George Washington University
Masters Certificate, Project Management
University of Illinois at Urbana-Champaign
Bachelors of Science, Computer Science
Maxwell Hayslip Maxwell Hayslip's Convergys Experience October 2011 - July 2012
Job Online Identity and Customer Relations Manager at Socially Networked
Industry Public Relations and Communications
Experience
Socially Networked November 2012 - Present
Texas Tech University October 2012 - December 2012
Convergys October 2011 - July 2012
Chappy's Deli January 2010 - May 2011
Mountain Brook Sporting Goods August 2009 - February 2010
Skills
Customer Service, Sales, Technical Support, Billing Systems, Telecommunications, Technical Writing, Creative Writing, Computer Proficiency, Public Speaking, Research, Social Media
Education
Texas Tech University 2012 — 2017
Bachelor's degree, Political Science and Government; Psychology
Mountain Brook High School 2008 — 2011
Young Republicans; Debate Team
Socially Networked November 2012 - Present
Texas Tech University October 2012 - December 2012
Convergys October 2011 - July 2012
Chappy's Deli January 2010 - May 2011
Mountain Brook Sporting Goods August 2009 - February 2010
Skills
Customer Service, Sales, Technical Support, Billing Systems, Telecommunications, Technical Writing, Creative Writing, Computer Proficiency, Public Speaking, Research, Social Media
Education
Texas Tech University 2012 — 2017
Bachelor's degree, Political Science and Government; Psychology
Mountain Brook High School 2008 — 2011
Young Republicans; Debate Team
Cerise Jackson Cerise Jackson's Convergys Experience December 2014 - Present
Job Customer Service
Industry Retail
Experience
Convergys December 2014 - Present
TriNet January 2015 - March 2015
Family Dollar February 2013 - March 2014
Aon Hewitt September 2012 - December 2012
Wells Fargo March 2011 - December 2011
Citi January 2006 - March 2011
Skills
Customer Service, Human Resources, Management, Employee Benefits, Data Entry, Teamwork, Policy, Retail, Banking, Accounting, Healthcare, Photography, Microsoft Excel, Outlook
Education
The Art Institute of Charlotte
Convergys December 2014 - Present
TriNet January 2015 - March 2015
Family Dollar February 2013 - March 2014
Aon Hewitt September 2012 - December 2012
Wells Fargo March 2011 - December 2011
Citi January 2006 - March 2011
Skills
Customer Service, Human Resources, Management, Employee Benefits, Data Entry, Teamwork, Policy, Retail, Banking, Accounting, Healthcare, Photography, Microsoft Excel, Outlook
Education
The Art Institute of Charlotte
Kris Roberson's Convergys Experience January 2005 - December 2007
Job Professional with Business Development and Project Management background
Industry Sports
Experience
Orlando City SC June 2014 - Present
Florida United Methodist Children's Home December 2012 - August 2013
Stuph Clothing January 2012 - September 2012
Fellowship Baptist Church July 2011 - December 2011
Westview Baptist Church February 2007 - February 2011
Convergys January 2005 - December 2007
Convergys January 2003 - January 2005
Convergys November 2001 - January 2003
Convergys January 2000 - November 2001
Toyota Motor Credit Corporation July 1998 - February 1999
Skills
Apparel, Event Planning, Customer Service, Microsoft Word, Digital Marketing, Microsoft Excel, Sports, Sports Marketing, Microsoft Office, Marketing, Event Management, Social Networking, Volunteer Management, Public Speaking, Leadership, Team Building, Nonprofits, Strategic Planning, Teaching, Training, Management
Education
Liberty University 2012 — 2014
Master's degree, Sports Administration
The Baptist College of Florida 2008 — 2011
Bachelor of Arts (BA), Christian Studies
Orlando City SC June 2014 - Present
Florida United Methodist Children's Home December 2012 - August 2013
Stuph Clothing January 2012 - September 2012
Fellowship Baptist Church July 2011 - December 2011
Westview Baptist Church February 2007 - February 2011
Convergys January 2005 - December 2007
Convergys January 2003 - January 2005
Convergys November 2001 - January 2003
Convergys January 2000 - November 2001
Toyota Motor Credit Corporation July 1998 - February 1999
Skills
Apparel, Event Planning, Customer Service, Microsoft Word, Digital Marketing, Microsoft Excel, Sports, Sports Marketing, Microsoft Office, Marketing, Event Management, Social Networking, Volunteer Management, Public Speaking, Leadership, Team Building, Nonprofits, Strategic Planning, Teaching, Training, Management
Education
Liberty University 2012 — 2014
Master's degree, Sports Administration
The Baptist College of Florida 2008 — 2011
Bachelor of Arts (BA), Christian Studies
Nicole Brewer Nicole Brewer's Convergys Experience 2007 - 2009
Job
Industry Retail
Experience
Dillards October 2009 - Present
Convergys 2007 - 2009
Texas Tech University 2004 - 2007
Skills
Customer Service, SPSS, Research, Microsoft Office, PowerPoint, Data Analysis, Microsoft Excel, Time Management, Critical Thinking, Microsoft Word, Public Speaking, Statistics
Education
Texas Tech University 2004 — 2007
Master's degree, Sociology
Texas Tech University 1995 — 2004
Bachelor of Arts (BA), Sociology
Dillards October 2009 - Present
Convergys 2007 - 2009
Texas Tech University 2004 - 2007
Skills
Customer Service, SPSS, Research, Microsoft Office, PowerPoint, Data Analysis, Microsoft Excel, Time Management, Critical Thinking, Microsoft Word, Public Speaking, Statistics
Education
Texas Tech University 2004 — 2007
Master's degree, Sociology
Texas Tech University 1995 — 2004
Bachelor of Arts (BA), Sociology
Dave Gerding, PMP® Dave Gerding, PMP®'s Convergys Experience May 2004 - September 2011
Job Senior Project Manager at Cincom Systems
Industry Information Technology and Services
Experience
Cincom Systems December 2014 - Present
CBTS April 2014 - December 2014
Cincom Systems September 2011 - April 2014
Convergys May 2004 - September 2011
North College Hill Fire Department 2003 - July 2011
Convergys November 1996 - April 2004
Cinergy January 1988 - November 1996
Electronic Data Systems June 1985 - January 1988
Wear-Ever/Procctor Silex September 1983 - May 1985
Skills
Software Project..., Project Management, PMP, MS Project, SDLC, Business Analysis, Change Management, Vendor Management, Team Building, Service Delivery, Project Planning, Telecommunications, Software Development, Management, Integration, Business Process..., Software Documentation, Quality Assurance, Program Management, Earned Value Management, PMO, ITIL, Leadership, Resource Management, Release Management, Enterprise Software, Requirements Analysis, Requirements Gathering, Business Process, Project Portfolio..., Solution Architecture, IT Service Management, Team Leadership, IT Strategy, SharePoint, Process Improvement, IT Management, Coaching, Forecasting, Software Development..., Risk Management, Visio, Business Intelligence, Pre-sales, Enterprise Architecture, Systems Analysis, Cross-functional Team..., Microsoft Project
Education
The George Washington University 1999 — 2002
Master's Certificate in Project Management, Project Management
University of Cincinnati College of Business 1978 — 1983
BBA, Information Systems
Cincom Systems December 2014 - Present
CBTS April 2014 - December 2014
Cincom Systems September 2011 - April 2014
Convergys May 2004 - September 2011
North College Hill Fire Department 2003 - July 2011
Convergys November 1996 - April 2004
Cinergy January 1988 - November 1996
Electronic Data Systems June 1985 - January 1988
Wear-Ever/Procctor Silex September 1983 - May 1985
Skills
Software Project..., Project Management, PMP, MS Project, SDLC, Business Analysis, Change Management, Vendor Management, Team Building, Service Delivery, Project Planning, Telecommunications, Software Development, Management, Integration, Business Process..., Software Documentation, Quality Assurance, Program Management, Earned Value Management, PMO, ITIL, Leadership, Resource Management, Release Management, Enterprise Software, Requirements Analysis, Requirements Gathering, Business Process, Project Portfolio..., Solution Architecture, IT Service Management, Team Leadership, IT Strategy, SharePoint, Process Improvement, IT Management, Coaching, Forecasting, Software Development..., Risk Management, Visio, Business Intelligence, Pre-sales, Enterprise Architecture, Systems Analysis, Cross-functional Team..., Microsoft Project
Education
The George Washington University 1999 — 2002
Master's Certificate in Project Management, Project Management
University of Cincinnati College of Business 1978 — 1983
BBA, Information Systems
Katrina Wyche, M.Ed.,OCPS I, ICPS Katrina Wyche, M.Ed.,OCPS I, ICPS's Convergys Experience January 2007 - February 2011
Job Independent Consultant
Industry Nonprofit Organization Management
Experience
Central CAPT/Education Development Center May 2014 - Present
Xavier University March 2011 - Present
Interact for Health September 2010 - Present
Coalition for a Drug-Free Greater Cincinnati August 2013 - August 2014
Convergys January 2007 - February 2011
Lincoln Technical College January 2010 - January 2011
Coalition For A Drug Free Greater Cincinnati March 2000 - March 2005
Skills
Customer Service, Community Outreach, Leadership Development, Organizational..., Strategic Planning, Coaching, Staff Development, Public Speaking, Instructional Design, Research, Team Building, Project Management, Teaching, Report Writing, Speech Writing, Training Delivery, Hands-on Training, Grant Writing, Training, Adult Education, Program Management, Management, Workshop Facilitation
Education
Xavier University 2004 — 2006
Master, Education
Xavier University 2000 — 2002
Bachelor of Arts (B.A.), Organizational Communication, General
The George Washington University
Certification, Project Management
Central CAPT/Education Development Center May 2014 - Present
Xavier University March 2011 - Present
Interact for Health September 2010 - Present
Coalition for a Drug-Free Greater Cincinnati August 2013 - August 2014
Convergys January 2007 - February 2011
Lincoln Technical College January 2010 - January 2011
Coalition For A Drug Free Greater Cincinnati March 2000 - March 2005
Skills
Customer Service, Community Outreach, Leadership Development, Organizational..., Strategic Planning, Coaching, Staff Development, Public Speaking, Instructional Design, Research, Team Building, Project Management, Teaching, Report Writing, Speech Writing, Training Delivery, Hands-on Training, Grant Writing, Training, Adult Education, Program Management, Management, Workshop Facilitation
Education
Xavier University 2004 — 2006
Master, Education
Xavier University 2000 — 2002
Bachelor of Arts (B.A.), Organizational Communication, General
The George Washington University
Certification, Project Management
Brian Reddy Brian Reddy's Convergys Experience 1990 - 1992
Job IT Professional and Petroleum Landman
Industry Oil & Energy
Experience
LTRS, Inc. September 2005 - Present
Boy Scouts of America: National Museum 2014 - 2014
BriSo International Technology, Inc. September 1997 - September 2005
Citi May 1994 - September 1997
The Systems Group, Inc. 1993 - 1994
Convergys 1990 - 1992
Skills
Access, Petroleum, Gas, Business Analysis, Energy, Oil/Gas, Negotiation, Microsoft Excel, Contract Management, Microsoft Office, Contract Negotiation, Networking, Project Management, Team Building, Microsoft Word, Flow Charts, New Business Development, Strategic Planning, Databases, Outlook, PowerPoint, FrontPage, GUI, Database Tools, Virtual Memory, NRA, Range Safety Officer, Certified Firearms..., Rifle, Marksmanship, Shotgun, Pistol, Database Systems, Operating System..., GUI Designing, Flow Diagrams, Process Flow Charts, Oil
Education
The University of Texas at Arlington 1992 — 1993
Bachelor of Science (B.S.), Biomedical/Medical Engineering
The University of Texas-Pan American 1986 — 1989
BSCS, Computer Science/Computer Information Systems
Texas Tech University 1983 — 1986
Computer Science, Electrical Engineering, Pre-Med, Psychology
Marine Military Academy 1981 — 1983
Marine Corp Leadership Training
Harlingen High School 1980 — 1981
Central Catholic Marianist High School - San Antonio 1979 — 1980
LTRS, Inc. September 2005 - Present
Boy Scouts of America: National Museum 2014 - 2014
BriSo International Technology, Inc. September 1997 - September 2005
Citi May 1994 - September 1997
The Systems Group, Inc. 1993 - 1994
Convergys 1990 - 1992
Skills
Access, Petroleum, Gas, Business Analysis, Energy, Oil/Gas, Negotiation, Microsoft Excel, Contract Management, Microsoft Office, Contract Negotiation, Networking, Project Management, Team Building, Microsoft Word, Flow Charts, New Business Development, Strategic Planning, Databases, Outlook, PowerPoint, FrontPage, GUI, Database Tools, Virtual Memory, NRA, Range Safety Officer, Certified Firearms..., Rifle, Marksmanship, Shotgun, Pistol, Database Systems, Operating System..., GUI Designing, Flow Diagrams, Process Flow Charts, Oil
Education
The University of Texas at Arlington 1992 — 1993
Bachelor of Science (B.S.), Biomedical/Medical Engineering
The University of Texas-Pan American 1986 — 1989
BSCS, Computer Science/Computer Information Systems
Texas Tech University 1983 — 1986
Computer Science, Electrical Engineering, Pre-Med, Psychology
Marine Military Academy 1981 — 1983
Marine Corp Leadership Training
Harlingen High School 1980 — 1981
Central Catholic Marianist High School - San Antonio 1979 — 1980
LeNisha Rosemond's Convergys Experience July 2011 - April 2012
Job Student at Texas Tech University
Industry Financial Services
Experience
Allsup's Convenience Store June 2009 - March 2013
Convergys July 2011 - April 2012
City Bank January 2011 - June 2011
Skills
Microsoft Office, Internet, Business Intelligence, Accounts Receivable, Adobe Photodeluxe, Photography, Fashion Design, Communication Skills, Independent Thinking, Self-starter, Lead Optimisation, Team-oriented, Accounts Payable, Accounting
Education
Texas Tech University - Rawls College of Business 2011 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
West Texas A&M University 2009 — 2010
Business Administration, Marketing & Finance Management
Sudan High School 2005 — 2009
HS Diploma
Allsup's Convenience Store June 2009 - March 2013
Convergys July 2011 - April 2012
City Bank January 2011 - June 2011
Skills
Microsoft Office, Internet, Business Intelligence, Accounts Receivable, Adobe Photodeluxe, Photography, Fashion Design, Communication Skills, Independent Thinking, Self-starter, Lead Optimisation, Team-oriented, Accounts Payable, Accounting
Education
Texas Tech University - Rawls College of Business 2011 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
West Texas A&M University 2009 — 2010
Business Administration, Marketing & Finance Management
Sudan High School 2005 — 2009
HS Diploma
Jessie Sims Jessie Sims's Convergys Experience March 2000 - July 2000
Job Student at The Art Institute of PittsburghOnline Division
Industry Photography
Experience
freelance photohrapher April 2005 - Present
Teleperformance, USA November 2004 - April 2005
Convergys March 2000 - July 2000
Skills
Typing, Clerical Skills, Computer Literate, Customer Service, Web Design, Graphic Design, Graphics, HTML, XHTML, Illustrator, Internet, Microsoft Office, Social Media, Social Networking, Photoshop, PowerPoint, Photography, Telecommunications, Teamwork, Adobe Lightroom
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2014
Bachelor of Science (B.S.), Photography
Clearfield Job Corps 2001 — 2002
Business Clerical and Culinary Arts
freelance photohrapher April 2005 - Present
Teleperformance, USA November 2004 - April 2005
Convergys March 2000 - July 2000
Skills
Typing, Clerical Skills, Computer Literate, Customer Service, Web Design, Graphic Design, Graphics, HTML, XHTML, Illustrator, Internet, Microsoft Office, Social Media, Social Networking, Photoshop, PowerPoint, Photography, Telecommunications, Teamwork, Adobe Lightroom
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2014
Bachelor of Science (B.S.), Photography
Clearfield Job Corps 2001 — 2002
Business Clerical and Culinary Arts
Brian Kesler's Convergys Experience September 2004 - December 2004
Job Collections Coordinator at City of Grand Prairie
Industry Government Administration
Experience
City of Grand Prairie February 2014 - Present
City of Grand Prairie October 2009 - February 2014
City of Grand Prairie August 2008 - October 2009
Texas Trust Credit Union May 2006 - August 2007
Walmart October 2005 - April 2006
Walmart February 2005 - October 2005
Convergys September 2004 - December 2004
Convergys August 2004 - September 2004
Convergys January 2004 - August 2004
Target August 2003 - January 2004
Skills
Microsoft Office, Photoshop, InDesign, Illustrator, Pagemaker, Kodak certified, Word, Excel, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Training, Outlook, Leadership, Social Networking, Social Media Marketing, Budgets, Social Media, Management
Education
The University of Texas at Arlington 2005 — 2007
BA, Communications/Advertising
Texas Tech University 2004 — 2004
Communications/Advertising
Tyler Junior College 2002 — 2003
AA/S, General Studies
City of Grand Prairie February 2014 - Present
City of Grand Prairie October 2009 - February 2014
City of Grand Prairie August 2008 - October 2009
Texas Trust Credit Union May 2006 - August 2007
Walmart October 2005 - April 2006
Walmart February 2005 - October 2005
Convergys September 2004 - December 2004
Convergys August 2004 - September 2004
Convergys January 2004 - August 2004
Target August 2003 - January 2004
Skills
Microsoft Office, Photoshop, InDesign, Illustrator, Pagemaker, Kodak certified, Word, Excel, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Training, Outlook, Leadership, Social Networking, Social Media Marketing, Budgets, Social Media, Management
Education
The University of Texas at Arlington 2005 — 2007
BA, Communications/Advertising
Texas Tech University 2004 — 2004
Communications/Advertising
Tyler Junior College 2002 — 2003
AA/S, General Studies
Tanner Cunningham Tanner Cunningham's Convergys Experience June 2013 - January 2014
Job Teller at City Bank
Industry Accounting
Experience
City Bank January 2014 - Present
Convergys June 2013 - January 2014
Skills
Customer Service, Sales, Customer Satisfaction, Problem Solving, Social Media, Marketing, Leadership, Accounting, Team Leadership, Networking, Negotiation, Blogging, Management, Supervisory Skills
Education
Rawls College of Business at Texas Tech University 2013 — 2017
Bachelor of Business Administration (BBA), Accounting
Texas Academy of Mathematics and Science 2011 — 2013
High School, Mathematics
University of North Texas 2011 — 2013
City Bank January 2014 - Present
Convergys June 2013 - January 2014
Skills
Customer Service, Sales, Customer Satisfaction, Problem Solving, Social Media, Marketing, Leadership, Accounting, Team Leadership, Networking, Negotiation, Blogging, Management, Supervisory Skills
Education
Rawls College of Business at Texas Tech University 2013 — 2017
Bachelor of Business Administration (BBA), Accounting
Texas Academy of Mathematics and Science 2011 — 2013
High School, Mathematics
University of North Texas 2011 — 2013
March Dadzie March Dadzie's Convergys Experience May 2001 - April 2005
Job Director at Contact Solutions Inc.
Industry Information Technology and Services
Experience
Contact Solutions Inc. May 2011 - Present
Convergys Corporation May 2005 - April 2011
Convergys May 2001 - April 2005
Xpedior January 1999 - March 2001
Xpedior September 1997 - December 1998
Charter One Bank, FSB June 1996 - June 1997
Skills
Change Management, Six Sigma, Business Process..., Integration, Strategic Planning, BPO, Product Development, CRM, Business Development, Continuous Improvement, IVR, Cost Benefit, ICT, Contact Center..., Vendor Management, SDLC, Contact Centers, Outsourcing, Leadership, Project Management, Process Improvement, Management, Call Centers, Telecommunications, Team Management, Project Delivery, Consulting, Requirements Gathering
Education
The Johns Hopkins University - Carey Business School 2002 — 2004
MBA, Information Technology
The College of Wooster 1992 — 1996
BA, Economics
Contact Solutions Inc. May 2011 - Present
Convergys Corporation May 2005 - April 2011
Convergys May 2001 - April 2005
Xpedior January 1999 - March 2001
Xpedior September 1997 - December 1998
Charter One Bank, FSB June 1996 - June 1997
Skills
Change Management, Six Sigma, Business Process..., Integration, Strategic Planning, BPO, Product Development, CRM, Business Development, Continuous Improvement, IVR, Cost Benefit, ICT, Contact Center..., Vendor Management, SDLC, Contact Centers, Outsourcing, Leadership, Project Management, Process Improvement, Management, Call Centers, Telecommunications, Team Management, Project Delivery, Consulting, Requirements Gathering
Education
The Johns Hopkins University - Carey Business School 2002 — 2004
MBA, Information Technology
The College of Wooster 1992 — 1996
BA, Economics
Jonathan Armstead Jonathan Armstead's Convergys Experience June 2005 - June 2012
Job Client Support/System Analyst at NetCracker
Industry Information Technology and Services
Experience
NetCracker June 2012 - Present
Convergys June 2005 - June 2012
CIMx June 2004 - May 2005
Skills
Customer Service, System Testing, Test Cases, Test Planning, User Acceptance Testing, Manual Testing, Help Desk Support, Customer Support, Technical Support, Production Support, Microsoft Office, Avaya IP Telephony, Wireless Communications..., Billing Systems, Unix, Linux, IBM iSeries, IBM AS/400, IBM Mainframe, Lotus Notes, SharePoint
Education
University of Cincinnati 1999 — 2005
Bachelor of Science, Information Engineering Technology
The Defiance College 2001 — 2002
Computer Science
NetCracker June 2012 - Present
Convergys June 2005 - June 2012
CIMx June 2004 - May 2005
Skills
Customer Service, System Testing, Test Cases, Test Planning, User Acceptance Testing, Manual Testing, Help Desk Support, Customer Support, Technical Support, Production Support, Microsoft Office, Avaya IP Telephony, Wireless Communications..., Billing Systems, Unix, Linux, IBM iSeries, IBM AS/400, IBM Mainframe, Lotus Notes, SharePoint
Education
University of Cincinnati 1999 — 2005
Bachelor of Science, Information Engineering Technology
The Defiance College 2001 — 2002
Computer Science
Ron Lambert's Convergys Experience February 2012 - Present
Job Senior Product Manager, Strategist at Austin, Texas
Industry Information Technology and Services
Experience
Convergys February 2012 - Present
Convergys 2011 - 2012
Convergys 2009 - 2011
Intervoice 2004 - 2008
Intervoice 1999 - 2003
Intervoice 1997 - 1999
Intervoice 1992 - 1996
Skills
Cloud Computing, Cross-functional Team..., Telecommunications, Product Strategy, IVR, Enterprise Software, Program Management, Product Management, Start-ups, Vendor Management, SIP, Team Leadership, Integration, SaaS, Telephony, TCP/IP, Wireless, Requirements Analysis, Product Lifecycle..., Solution Architecture, Go-to-market Strategy, Software Project..., Unified Communications, Mobile Devices, Product Marketing, Product Development, Pre-sales, Business Intelligence, Software Development, IP, VoIP, Speech Recognition, Managed Services, Management, Professional Services, CRM, Channel Partners, Strategic Partnerships, Data Center, Contact Centers, Agile Methodologies, Call Centers, Leadership, Solution Selling, Business Alliances, Mobile Technology, Outsourcing, Service Delivery, Partner Management, CTI
Education
Texas Tech University 1983 — 1988
Bachelor of Science (BS), Electrical Engineering
McPherson College 2008 — 2010
Bachelor of Science, Business Management, Auto Restoration
Convergys February 2012 - Present
Convergys 2011 - 2012
Convergys 2009 - 2011
Intervoice 2004 - 2008
Intervoice 1999 - 2003
Intervoice 1997 - 1999
Intervoice 1992 - 1996
Skills
Cloud Computing, Cross-functional Team..., Telecommunications, Product Strategy, IVR, Enterprise Software, Program Management, Product Management, Start-ups, Vendor Management, SIP, Team Leadership, Integration, SaaS, Telephony, TCP/IP, Wireless, Requirements Analysis, Product Lifecycle..., Solution Architecture, Go-to-market Strategy, Software Project..., Unified Communications, Mobile Devices, Product Marketing, Product Development, Pre-sales, Business Intelligence, Software Development, IP, VoIP, Speech Recognition, Managed Services, Management, Professional Services, CRM, Channel Partners, Strategic Partnerships, Data Center, Contact Centers, Agile Methodologies, Call Centers, Leadership, Solution Selling, Business Alliances, Mobile Technology, Outsourcing, Service Delivery, Partner Management, CTI
Education
Texas Tech University 1983 — 1988
Bachelor of Science (BS), Electrical Engineering
McPherson College 2008 — 2010
Bachelor of Science, Business Management, Auto Restoration
Frank Kelly Frank Kelly's Convergys Experience 1997 - 2005
Job SVP, Global Work at Home at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services December 2013 - Present
Teleperformance April 2012 - May 2013
TRG Customer Solutions June 2007 - March 2012
Arise Virtual Solutions Inc. 2005 - 2006
Convergys 1997 - 2005
Frontier Communications 1996 - 1997
MCI 1986 - 1996
Skills
Outsourcing, BPO, Offshoring, Operations Management, Customer Experience, Call Center, Inbound, Business Strategy, Strategic Planning, P&L Management, Strategic Leadership, Customer Relations, Mergers, Telecommunications, Customer Service, Contact Centers, Inbound Marketing, Business Development, Workforce Management, Marketing, Sales, Vendor Management, CRM, Mergers & Acquisitions, Leadership, Management, Team Leadership, Call Centers, Change Management, Executive Management, Team Management, Process Improvement, Cross-functional Team..., SaaS, Outsourcing Management, Business Process..., Call Center Development, Strategy, Customer Retention, Performance Management, Service Delivery, Start-ups, Telemarketing, Business Transformation, Customer Satisfaction, Strategic Partnerships, Operational Excellence, Program Management, Lead Generation, Management Consulting
Education
The George Washington University - School of Business 1987 — 1990
MBA, Finance
University of Virginia 1979 — 1983
BS, Finance
Sutherland Global Services December 2013 - Present
Teleperformance April 2012 - May 2013
TRG Customer Solutions June 2007 - March 2012
Arise Virtual Solutions Inc. 2005 - 2006
Convergys 1997 - 2005
Frontier Communications 1996 - 1997
MCI 1986 - 1996
Skills
Outsourcing, BPO, Offshoring, Operations Management, Customer Experience, Call Center, Inbound, Business Strategy, Strategic Planning, P&L Management, Strategic Leadership, Customer Relations, Mergers, Telecommunications, Customer Service, Contact Centers, Inbound Marketing, Business Development, Workforce Management, Marketing, Sales, Vendor Management, CRM, Mergers & Acquisitions, Leadership, Management, Team Leadership, Call Centers, Change Management, Executive Management, Team Management, Process Improvement, Cross-functional Team..., SaaS, Outsourcing Management, Business Process..., Call Center Development, Strategy, Customer Retention, Performance Management, Service Delivery, Start-ups, Telemarketing, Business Transformation, Customer Satisfaction, Strategic Partnerships, Operational Excellence, Program Management, Lead Generation, Management Consulting
Education
The George Washington University - School of Business 1987 — 1990
MBA, Finance
University of Virginia 1979 — 1983
BS, Finance
eBrahim Abu-Rashid eBrahim Abu-Rashid's Convergys Experience January 2000 - January 2002
Job Sr. System Engineer at GXS
Industry Information Technology and Services
Experience
GXS, Inc February 2009 - Present
Sterling Commerce Inc January 2006 - January 2009
Sterling Commerce January 2006 - November 2008
Convergys Inc January 2002 - January 2006
Convergys January 2000 - January 2002
Skills
PMP, Network Administration, HP, Process Improvement, HP OM, HP Openview, Solaris System Admin, HP OVPM, HP OVPA, HP NNM, BMC, BMC Patrol, BMC Control-M, OVIS, NNMi, HP Network Node Manager, HP Operations Manager, TelAlert, Enterprise Management..., Workload Automation, CA-7, Control-M, AlarmPoint, Micromuse Netcool, Omnibus, ESM, OMU, BTO, Business Technology..., Performance Center, Performance Engineering, HP Performance Center, SiteScope, Solaris
Education
Xavier University 2005 — 2006
M.S, Business administration
The George Washington University 2002 — 2005
Certificate, Master Certificate in Project Management
University of Kentucky 1991 — 1997
Bachelor, Electrical and Computer Engineer
GXS, Inc February 2009 - Present
Sterling Commerce Inc January 2006 - January 2009
Sterling Commerce January 2006 - November 2008
Convergys Inc January 2002 - January 2006
Convergys January 2000 - January 2002
Skills
PMP, Network Administration, HP, Process Improvement, HP OM, HP Openview, Solaris System Admin, HP OVPM, HP OVPA, HP NNM, BMC, BMC Patrol, BMC Control-M, OVIS, NNMi, HP Network Node Manager, HP Operations Manager, TelAlert, Enterprise Management..., Workload Automation, CA-7, Control-M, AlarmPoint, Micromuse Netcool, Omnibus, ESM, OMU, BTO, Business Technology..., Performance Center, Performance Engineering, HP Performance Center, SiteScope, Solaris
Education
Xavier University 2005 — 2006
M.S, Business administration
The George Washington University 2002 — 2005
Certificate, Master Certificate in Project Management
University of Kentucky 1991 — 1997
Bachelor, Electrical and Computer Engineer
Hal Stewart Hal Stewart's Convergys Experience January 1995 - September 2000
Job Project Management Consultant at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems January 2015 - Present
TEKsystems December 2011 - April 2014
Convergys Coporation 2000 - October 2011
Convergys January 1995 - September 2000
Skills
Software Lifecycle, Management, Projects, Project Estimation, SDLC, PMP, Requirements Analysis, Software Project..., Resource Management, PMO, Business Analysis, Release Management
Education
Thomas More College 2000 — 2001
Master in Business Administration, Information Technologies
The George Washington University 1998 — 1999
Master Certificate, Project Management
TEKsystems January 2015 - Present
TEKsystems December 2011 - April 2014
Convergys Coporation 2000 - October 2011
Convergys January 1995 - September 2000
Skills
Software Lifecycle, Management, Projects, Project Estimation, SDLC, PMP, Requirements Analysis, Software Project..., Resource Management, PMO, Business Analysis, Release Management
Education
Thomas More College 2000 — 2001
Master in Business Administration, Information Technologies
The George Washington University 1998 — 1999
Master Certificate, Project Management
Bob Bay Bob Bay's Convergys Experience June 2008 - March 2011
Job Senior Technical Consultant at NetCracker
Industry Information Technology and Services
Experience
NetCracker September 2012 - Present
Convergys/NetCracker December 2004 - September 2012
Convergys June 2008 - March 2011
Convergys December 2005 - November 2010
Convergys December 1994 - December 2004
CBIS/Convergys August 1989 - December 1994
Xavier University May 1986 - May 1990
Skills
Continuous Improvement, Requirements Analysis, Operations Management, SLA, Billing, System Testing, Project Management, Team Management, Program Management, Telecommunications, Process Improvement, Management, Leadership, CRM, SDLC, Testing, Business Analysis, Software Project...
Education
The George Washington University - School of Business 2002 — 2003
Project Management Certificate, Information Technology Project Management
Xavier University 1986 — 1990
BSBA - Bachelors of Science in Business Administration, Information Systems
NetCracker September 2012 - Present
Convergys/NetCracker December 2004 - September 2012
Convergys June 2008 - March 2011
Convergys December 2005 - November 2010
Convergys December 1994 - December 2004
CBIS/Convergys August 1989 - December 1994
Xavier University May 1986 - May 1990
Skills
Continuous Improvement, Requirements Analysis, Operations Management, SLA, Billing, System Testing, Project Management, Team Management, Program Management, Telecommunications, Process Improvement, Management, Leadership, CRM, SDLC, Testing, Business Analysis, Software Project...
Education
The George Washington University - School of Business 2002 — 2003
Project Management Certificate, Information Technology Project Management
Xavier University 1986 — 1990
BSBA - Bachelors of Science in Business Administration, Information Systems
Dudley King Dudley King's Convergys Experience 2005 - 2007
Job "Looking for another challenge. If you have a problem call center, let me turn it around."
Industry Financial Services
Experience
EIS Collections September 2010 - May 2012
NRA Group LLC 2008 - September 2009
West Asset Management 2007 - 2008
Convergys 2005 - 2007
Financial Asset Management Corp. 2005 - 2006
Nationwide Collections Inc 2002 - 2006
IntelliRisk / iQor 2000 - 2002
Risk Management Alternatives 1994 - 2000
Skills
Turn-Around Management •, P&L Management •, Organizational..., Cost Control, Talent Development •, Process Improvement..., Process Improvement, Organizational...
Education
Ohio State University 1974 — 1978
Bachelor of Arts (BA)
Culinary Institute of America 1973 — 1974
Associates Degree
EIS Collections September 2010 - May 2012
NRA Group LLC 2008 - September 2009
West Asset Management 2007 - 2008
Convergys 2005 - 2007
Financial Asset Management Corp. 2005 - 2006
Nationwide Collections Inc 2002 - 2006
IntelliRisk / iQor 2000 - 2002
Risk Management Alternatives 1994 - 2000
Skills
Turn-Around Management •, P&L Management •, Organizational..., Cost Control, Talent Development •, Process Improvement..., Process Improvement, Organizational...
Education
Ohio State University 1974 — 1978
Bachelor of Arts (BA)
Culinary Institute of America 1973 — 1974
Associates Degree
Scott Swope Scott Swope's Convergys Experience 2009 - 2012
Job Product Strategy and Business Development
Industry Computer Software
Experience
C2B Suite, LLC 2012 - Present
Mblast 2013 - 2014
noXaos 2012 - 2013
Convergys 2009 - 2012
Oracle 2006 - 2009
ALAPDA, Inc 2005 - 2006
Athens Group 2002 - 2004
PointServe 2000 - 2002
Motorola 1994 - 2000
Apple 1993 - 1994
Skills
Product Management, Strategic Planning, Mobile, SaaS, Business Strategy, Product Strategy, Cloud Computing, Social Media, Agile, Start-ups, Enterprise Software, Mobile Devices, Program Management, CRM, Agile Methodologies, Outsourcing, Pre-sales, Strategy, Business Development, Analytics
Education
Texas Tech University
BA
C2B Suite, LLC 2012 - Present
Mblast 2013 - 2014
noXaos 2012 - 2013
Convergys 2009 - 2012
Oracle 2006 - 2009
ALAPDA, Inc 2005 - 2006
Athens Group 2002 - 2004
PointServe 2000 - 2002
Motorola 1994 - 2000
Apple 1993 - 1994
Skills
Product Management, Strategic Planning, Mobile, SaaS, Business Strategy, Product Strategy, Cloud Computing, Social Media, Agile, Start-ups, Enterprise Software, Mobile Devices, Program Management, CRM, Agile Methodologies, Outsourcing, Pre-sales, Strategy, Business Development, Analytics
Education
Texas Tech University
BA
Jeanette Rosing Jeanette Rosing's Convergys Experience 2007 - 2013
Job IT Professional with Cohesion
Industry Computer Software
Experience
Cohesion Corp. 2013 - Present
Convergys 2007 - 2013
Convergys 1998 - 2006
Cincinnati Bell Information System (CBIS) 1990 - 1998
Provident Bank 1987 - 1990
Lazarus 1984 - 1987
Skills
PMP, Vendor Management, PMO, Agile Methodologies, Process Improvement, Software Project..., SDLC, Requirements Analysis, Business Analysis, Change Management, Program Management, Software Development, Telecommunications, Call Centers, B2B, Project Management, MS Project, Unix, SQL, MS CRM 2011
Education
The George Washington University - School of Business 1997 — 2000
Masters Certificate of Project Management
University of Cincinnati 1980 — 1984
Bachelor's degree, Computer Science / Mathematics
Cohesion Corp. 2013 - Present
Convergys 2007 - 2013
Convergys 1998 - 2006
Cincinnati Bell Information System (CBIS) 1990 - 1998
Provident Bank 1987 - 1990
Lazarus 1984 - 1987
Skills
PMP, Vendor Management, PMO, Agile Methodologies, Process Improvement, Software Project..., SDLC, Requirements Analysis, Business Analysis, Change Management, Program Management, Software Development, Telecommunications, Call Centers, B2B, Project Management, MS Project, Unix, SQL, MS CRM 2011
Education
The George Washington University - School of Business 1997 — 2000
Masters Certificate of Project Management
University of Cincinnati 1980 — 1984
Bachelor's degree, Computer Science / Mathematics
Aaron Hall, PMP Aaron Hall, PMP's Convergys Experience January 1997 - February 2001
Job Director, Project Services at CARFAX
Industry Internet
Experience
CARFAX May 2015 - Present
K12 November 2008 - April 2015
United States Army Reserve August 1991 - March 2012
AOL May 2002 - August 2008
NeuStar February 2001 - May 2002
Convergys January 1997 - February 2001
BDM February 1995 - December 1996
Skills
Portfolio Management, Program Management, Project Management, PMP, PMO, Product Development
Education
The George Washington University 1995 — 1999
Master of Engineering Management
The George Washington University 1997 — 1999
Master's Certificate, Project Management
Virginia Polytechnic Institute and State University 1990 — 1994
BS, Industrial and Systems Engineering
CARFAX May 2015 - Present
K12 November 2008 - April 2015
United States Army Reserve August 1991 - March 2012
AOL May 2002 - August 2008
NeuStar February 2001 - May 2002
Convergys January 1997 - February 2001
BDM February 1995 - December 1996
Skills
Portfolio Management, Program Management, Project Management, PMP, PMO, Product Development
Education
The George Washington University 1995 — 1999
Master of Engineering Management
The George Washington University 1997 — 1999
Master's Certificate, Project Management
Virginia Polytechnic Institute and State University 1990 — 1994
BS, Industrial and Systems Engineering
Lora Arduser's Convergys Experience 2004 - 2007
Job Assistant Professor at University of Cincinnati
Industry Writing and Editing
Experience
University of Cincinnati 2007 - Present
Freelancer 1997 - 2015
Convergys 2004 - 2007
Cengage 2000 - 2003
Skills
Teaching, Editing, Research, Data Analysis, Curriculum Development, Grant Writing, Higher Education, University Teaching, Technical Writing, Copy Editing, Writing, Newsletters, Public Speaking, Blogging, Copywriting, Social Media
Education
Texas Tech University 2007 — 2011
PhD, Tech Communication & Rhetoric
University of Cincinnati 1982 — 1991
MA, Professional Writing & Anthropology
University of Cincinnati 2007 - Present
Freelancer 1997 - 2015
Convergys 2004 - 2007
Cengage 2000 - 2003
Skills
Teaching, Editing, Research, Data Analysis, Curriculum Development, Grant Writing, Higher Education, University Teaching, Technical Writing, Copy Editing, Writing, Newsletters, Public Speaking, Blogging, Copywriting, Social Media
Education
Texas Tech University 2007 — 2011
PhD, Tech Communication & Rhetoric
University of Cincinnati 1982 — 1991
MA, Professional Writing & Anthropology
Caroline Gilman Caroline Gilman's Convergys Experience 2003 - 2006
Job Project Manager at Booz Allen Hamilton
Industry Management Consulting
Experience
Booz Allen Hamilton October 2006 - Present
Convergys 2003 - 2006
WorldCom 2000 - 2003
Skills
Program Management, PMP, PMO, Business Process..., Management Consulting, Project Management, Change Management, Requirements Analysis, Business Transformation, Project Portfolio..., Business Analysis, IT Strategy, SDLC, Integration, Software Project...
Education
The George Washington University
Master's Certificate, Project Management
Virginia Polytechnic Institute and State University
Bachelor of Science (BS)
Booz Allen Hamilton October 2006 - Present
Convergys 2003 - 2006
WorldCom 2000 - 2003
Skills
Program Management, PMP, PMO, Business Process..., Management Consulting, Project Management, Change Management, Requirements Analysis, Business Transformation, Project Portfolio..., Business Analysis, IT Strategy, SDLC, Integration, Software Project...
Education
The George Washington University
Master's Certificate, Project Management
Virginia Polytechnic Institute and State University
Bachelor of Science (BS)
Samuel Soto Samuel Soto's Convergys Experience February 2014 - September 2014
Job District Parole Officer
Industry Public Safety
Experience
Texas Department of Criminal Justice September 2014 - Present
Texas Military Forces January 2001 - Present
Convergys February 2014 - September 2014
Convergys February 2004 - February 2014
Texas Military Forces 2007 - 2010
Skills
Customer Satisfaction, Outsourcing, Vendor Management, Team Building, Quality Assurance, Team Management, Team Leadership, Service Delivery, Interviews, Call Centers, Human Resources, Operations Management, Management, Personnel Management, Troubleshooting, Business Analysis, Customer Support, Employee Engagement, Performance Management, Project Management, Business Process..., Incident Management, Resource Management, Training Delivery, Leadership, Process Improvement, Recruiting, BPO, Program Management, Training, Requirements Analysis, Security, Technical Support, Telecommunications, Leadership Development, Employee Training, CRM, Customer Experience, Change Management, Analysis, Customer Service, Talent Acquisition, Contact Center..., Hiring, Coaching
Education
Texas Tech University 2000 — 2012
Bachelor of Arts (B.A.), Military History
Texas Department of Criminal Justice September 2014 - Present
Texas Military Forces January 2001 - Present
Convergys February 2014 - September 2014
Convergys February 2004 - February 2014
Texas Military Forces 2007 - 2010
Skills
Customer Satisfaction, Outsourcing, Vendor Management, Team Building, Quality Assurance, Team Management, Team Leadership, Service Delivery, Interviews, Call Centers, Human Resources, Operations Management, Management, Personnel Management, Troubleshooting, Business Analysis, Customer Support, Employee Engagement, Performance Management, Project Management, Business Process..., Incident Management, Resource Management, Training Delivery, Leadership, Process Improvement, Recruiting, BPO, Program Management, Training, Requirements Analysis, Security, Technical Support, Telecommunications, Leadership Development, Employee Training, CRM, Customer Experience, Change Management, Analysis, Customer Service, Talent Acquisition, Contact Center..., Hiring, Coaching
Education
Texas Tech University 2000 — 2012
Bachelor of Arts (B.A.), Military History
Lynn Korsman Lynn Korsman's Convergys Experience January 2013 - August 2014
Job Director of Pricing
Industry Outsourcing/Offshoring
Experience
SourceHOV July 2014 - Present
Convergys January 2013 - August 2014
The American Univeristy of Paris August 2011 - December 2012
FTI Consulting August 2008 - June 2011
Houlihan Lokey July 2006 - July 2008
Skills
Valuation, Investment Banking, Corporate Social..., Financial Modeling, Due Diligence, Financial Advisory, Restructuring, Financial Analysis, Environmental Issues, Triple Bottom Line, Life Cycle Assessment, Sustainability Reporting, Pricing Strategy, Revenue Analysis, Profit Maximization, Leadership, Entrepreneurship, International Business, Business Valuation, Customer Service, Finance, Corporate Finance
Education
American University of Paris 2011 — 2012
M.A., Cross-cultural and Sustainable Business Management
University of Minnesota - Carlson School of Management 2004 — 2006
Bachelor of Science, Finance
SourceHOV July 2014 - Present
Convergys January 2013 - August 2014
The American Univeristy of Paris August 2011 - December 2012
FTI Consulting August 2008 - June 2011
Houlihan Lokey July 2006 - July 2008
Skills
Valuation, Investment Banking, Corporate Social..., Financial Modeling, Due Diligence, Financial Advisory, Restructuring, Financial Analysis, Environmental Issues, Triple Bottom Line, Life Cycle Assessment, Sustainability Reporting, Pricing Strategy, Revenue Analysis, Profit Maximization, Leadership, Entrepreneurship, International Business, Business Valuation, Customer Service, Finance, Corporate Finance
Education
American University of Paris 2011 — 2012
M.A., Cross-cultural and Sustainable Business Management
University of Minnesota - Carlson School of Management 2004 — 2006
Bachelor of Science, Finance
June McGill June McGill's Convergys Experience September 1990 - June 2005
Job Virtual Recruiter with McKesson
Industry Information Technology and Services
Experience
McKesson Health IT July 2013 - Present
SourceRight Solutions May 2011 - March 2013
Recruiting and Staffing Careers February 2008 - May 2011
Kaplan University March 2009 - September 2010
Think Resources April 2006 - February 2008
Convergys September 1990 - June 2005
Skills
Recruiting, Project Management, Information Technology, Employee Benefits, Technical Recruiting, Talent Acquisition, Cold Calling, Applicant Tracking..., Sourcing, Contract Recruitment, Vendor Management, Screening Resumes, Onboarding, Employee Relations, Training, Interviews, Management, Internet Recruiting, Benefits Negotiation, Executive Search, Staffing Services, Taleo, Screening, College Recruiting, SDLC, Temporary Placement, Leadership, Human Resources
Education
Kaplan University 2009 — 2009
Medical Coder, Medical
The George Washington University 2001 — 2002
PMI Training
University of Hartford
BA, Computer Science
McKesson Health IT July 2013 - Present
SourceRight Solutions May 2011 - March 2013
Recruiting and Staffing Careers February 2008 - May 2011
Kaplan University March 2009 - September 2010
Think Resources April 2006 - February 2008
Convergys September 1990 - June 2005
Skills
Recruiting, Project Management, Information Technology, Employee Benefits, Technical Recruiting, Talent Acquisition, Cold Calling, Applicant Tracking..., Sourcing, Contract Recruitment, Vendor Management, Screening Resumes, Onboarding, Employee Relations, Training, Interviews, Management, Internet Recruiting, Benefits Negotiation, Executive Search, Staffing Services, Taleo, Screening, College Recruiting, SDLC, Temporary Placement, Leadership, Human Resources
Education
Kaplan University 2009 — 2009
Medical Coder, Medical
The George Washington University 2001 — 2002
PMI Training
University of Hartford
BA, Computer Science
Damian De Leon's Convergys Experience October 1997 - January 2003
Job Manager of Operations at Concentrix
Industry Consumer Services
Experience
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2012 - July 2013
IBM Global Process Services January 2006 - March 2012
Sitel March 2003 - December 2005
Convergys October 1997 - January 2003
Skills
BPO, Customer Service, Healthcare, Process Improvement, Operations Management, Quality Assurance, Business Analysis, Call Centers, Change Management, Program Management, Performance Management, Team Leadership, Project Management, Training, Vendor Management, Management, Leadership, Coaching, Team Building, Customer Experience, Strategy, Management Consulting, Customer Satisfaction, Business Process..., Outsourcing
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Administration
Texas Tech University 1994 — 1994
Business Administration and Management, General
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2012 - July 2013
IBM Global Process Services January 2006 - March 2012
Sitel March 2003 - December 2005
Convergys October 1997 - January 2003
Skills
BPO, Customer Service, Healthcare, Process Improvement, Operations Management, Quality Assurance, Business Analysis, Call Centers, Change Management, Program Management, Performance Management, Team Leadership, Project Management, Training, Vendor Management, Management, Leadership, Coaching, Team Building, Customer Experience, Strategy, Management Consulting, Customer Satisfaction, Business Process..., Outsourcing
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Administration
Texas Tech University 1994 — 1994
Business Administration and Management, General
Chris Fink's Convergys Experience October 2003 - October 2004
Job Business Development & Client Services at Baker Aviation
Industry Aviation & Aerospace
Experience
Baker Aviation January 2015 - Present
Exclusive Charter Service January 2014 - December 2014
Stratos Jet Charters, Inc. April 2012 - January 2014
New Western Acquisitions October 2009 - September 2011
Allstate January 2006 - June 2008
Spirit Chrysler Dodge Jeep May 2005 - January 2006
Convergys October 2003 - October 2004
Skills
Organizational..., New Business Development, International Account..., International Sales, Customer Service, Contract Negotiation, International Travel, Business Aviation, General Aviation, Real Estate, Real Estate Transactions, Investments, Investors, Investment Properties, Property Management, Online Marketing, Salesforce.com, Sales Management, Marketing Strategy, Buyer Representation, Listings, Real Estate Investment..., Real Estate License, Real Estate Investor, Acquisitions, Rentals, Foreclosures, Selling, Aviation, Negotiation, Sales, Brokerage, Property, Real Estate Economics, Leases, Commercial Real Estate, Residential Homes, REO, Short Sales, Disposition, Buyers, Referrals, Single Family Homes, Condos, Sellers
Education
Texas Tech University - Rawls College of Business 2002 — 2008
BBA, Finance
Baker Aviation January 2015 - Present
Exclusive Charter Service January 2014 - December 2014
Stratos Jet Charters, Inc. April 2012 - January 2014
New Western Acquisitions October 2009 - September 2011
Allstate January 2006 - June 2008
Spirit Chrysler Dodge Jeep May 2005 - January 2006
Convergys October 2003 - October 2004
Skills
Organizational..., New Business Development, International Account..., International Sales, Customer Service, Contract Negotiation, International Travel, Business Aviation, General Aviation, Real Estate, Real Estate Transactions, Investments, Investors, Investment Properties, Property Management, Online Marketing, Salesforce.com, Sales Management, Marketing Strategy, Buyer Representation, Listings, Real Estate Investment..., Real Estate License, Real Estate Investor, Acquisitions, Rentals, Foreclosures, Selling, Aviation, Negotiation, Sales, Brokerage, Property, Real Estate Economics, Leases, Commercial Real Estate, Residential Homes, REO, Short Sales, Disposition, Buyers, Referrals, Single Family Homes, Condos, Sellers
Education
Texas Tech University - Rawls College of Business 2002 — 2008
BBA, Finance
Corbyn Stincelli Corbyn Stincelli's Convergys Experience January 2007 - June 2008
Job
Industry Arts and Crafts
Wendoli Flores Wendoli Flores's Convergys Experience August 2004 - May 2005
Job Director at Texas Tech University
Industry Higher Education
Experience
Texas Tech University August 2015 - Present
Texas Tech University September 2014 - August 2015
Texas Tech University November 2011 - August 2014
Wendoli Flores Interpretation/Translation Services August 2011 - August 2013
Texas Tech University August 2009 - December 2010
Texas Tech University September 2005 - June 2009
Convergys August 2004 - May 2005
Convergys September 2000 - August 2004
Willis Permian Movers, Inc. May 1997 - July 2000
Skills
Editing, Public Speaking, Customer Service, Proposal Writing, Training, Spanish, Higher Education, Event Planning, Social Media, Research, Microsoft Office, Fundraising, Community Outreach, Public Relations
Education
Texas Tech University 2008 — 2011
Master of Arts, Spanish Literature & Minor in Portuguese
Texas Tech University 2000 — 2004
Bachelor, Business Administration; International
Odessa College 1998 — 2000
n/a, Basics
Texas Tech University August 2015 - Present
Texas Tech University September 2014 - August 2015
Texas Tech University November 2011 - August 2014
Wendoli Flores Interpretation/Translation Services August 2011 - August 2013
Texas Tech University August 2009 - December 2010
Texas Tech University September 2005 - June 2009
Convergys August 2004 - May 2005
Convergys September 2000 - August 2004
Willis Permian Movers, Inc. May 1997 - July 2000
Skills
Editing, Public Speaking, Customer Service, Proposal Writing, Training, Spanish, Higher Education, Event Planning, Social Media, Research, Microsoft Office, Fundraising, Community Outreach, Public Relations
Education
Texas Tech University 2008 — 2011
Master of Arts, Spanish Literature & Minor in Portuguese
Texas Tech University 2000 — 2004
Bachelor, Business Administration; International
Odessa College 1998 — 2000
n/a, Basics
Lloyd Reiser Lloyd Reiser's Convergys Experience May 1996 - March 2003
Job Owner at Reiki by Lloyd
Industry Alternative Medicine
Experience
Reiki by Lloyd July 2013 - Present
Reiki by Lloyd March 1979 - Present
REIKI_38 March 1979 - July 2013
Convergys May 1996 - March 2003
Unity Church of Melbourne January 1991 - January 1994
Skills
Customer Service, Coaching, Team Building, Personal Development, Training, Reiki, Energy Healing, Energy Work, Treatment, Healing, Public Speaking, Meditation, Stress Management, Leadership, Back Pain, Executive Coaching, Emotional Intelligence, Small Business, Motivational Speaking, Workshop Facilitation, Conflict Resolution, Leadership Development, Entrepreneurship, Wellbeing, Hypnosis, Holistic Health, Stress, Alternative Medicine, Wellness, Relaxation, Life Coaching, Lifestyle Coaching, Wellness Coaching
Education
The George Washington University 1958 — 1967
BSE, Engineering, Fields & Waves
The College of William & Mary
Reiki by Lloyd July 2013 - Present
Reiki by Lloyd March 1979 - Present
REIKI_38 March 1979 - July 2013
Convergys May 1996 - March 2003
Unity Church of Melbourne January 1991 - January 1994
Skills
Customer Service, Coaching, Team Building, Personal Development, Training, Reiki, Energy Healing, Energy Work, Treatment, Healing, Public Speaking, Meditation, Stress Management, Leadership, Back Pain, Executive Coaching, Emotional Intelligence, Small Business, Motivational Speaking, Workshop Facilitation, Conflict Resolution, Leadership Development, Entrepreneurship, Wellbeing, Hypnosis, Holistic Health, Stress, Alternative Medicine, Wellness, Relaxation, Life Coaching, Lifestyle Coaching, Wellness Coaching
Education
The George Washington University 1958 — 1967
BSE, Engineering, Fields & Waves
The College of William & Mary
Bill Kunes, PMP, PCIP, PCI-ISA Bill Kunes, PMP, PCIP, PCI-ISA's Convergys Experience March 2013 - Present
Job Project Management Professional, Corporate Information Security, PCI Internal Security Assessor
Industry Information Technology and Services
Experience
Convergys March 2013 - Present
Convergys July 2004 - Present
Convergys January 2004 - July 2007
Convergys June 1995 - December 2003
IBM 1991 - 1992
Bailey Controls June 1989 - September 1990
Skills
Process Improvement, Project Portfolio..., Data Analysis, PCI DSS, Staff Development, PMP, SDLC, Requirements Analysis, Software Project..., PMO, Business Process, Project Management, Leadership, Software Development, Telecommunications, Management, MS Project, Microsoft Project, Business Analysis
Education
The George Washington University - School of Business 1997 — 1999
Master's Certificate, Project Management
University of Cincinnati College of Business 1993 — 1995
MBA, Multi-Disciplinary
University of Cincinnati College of Arts & Sciences 1989 — 1993
BS, Computer Science
Convergys March 2013 - Present
Convergys July 2004 - Present
Convergys January 2004 - July 2007
Convergys June 1995 - December 2003
IBM 1991 - 1992
Bailey Controls June 1989 - September 1990
Skills
Process Improvement, Project Portfolio..., Data Analysis, PCI DSS, Staff Development, PMP, SDLC, Requirements Analysis, Software Project..., PMO, Business Process, Project Management, Leadership, Software Development, Telecommunications, Management, MS Project, Microsoft Project, Business Analysis
Education
The George Washington University - School of Business 1997 — 1999
Master's Certificate, Project Management
University of Cincinnati College of Business 1993 — 1995
MBA, Multi-Disciplinary
University of Cincinnati College of Arts & Sciences 1989 — 1993
BS, Computer Science
Philip Kaskela's Convergys Experience January 2008 - January 2010
Job Digital Production Coordinator at Chapman Cubine Adams + Hussey
Industry Marketing and Advertising
Experience
Chapman Cubine Adams + Hussey July 2015 - Present
Billy Casper Golf April 2015 - June 2015
Chapman Cubine Adams + Hussey August 2013 - April 2015
Billy Casper Golf August 2012 - August 2013
Billy Casper Golf February 2012 - August 2012
AmeriCorps VISTA February 2011 - February 2012
Convergys January 2008 - January 2010
Texas A&M AgriLife June 2004 - January 2008
Skills
HTML, HTML emails, Adobe Creative Suite, CSS3, Marketing Communications, jQuery, Javascript, PHP, Social Media Marketing, Email Marketing, Social Networking, Customer Service, Social Media, Advertising, Public Relations, Research, InDesign, Nonprofits, Facebook
Education
Texas Tech University 2007 — 2010
BA, Advertising
University of Stellenbosch 2010 — 2010
Monterey High School
Chapman Cubine Adams + Hussey July 2015 - Present
Billy Casper Golf April 2015 - June 2015
Chapman Cubine Adams + Hussey August 2013 - April 2015
Billy Casper Golf August 2012 - August 2013
Billy Casper Golf February 2012 - August 2012
AmeriCorps VISTA February 2011 - February 2012
Convergys January 2008 - January 2010
Texas A&M AgriLife June 2004 - January 2008
Skills
HTML, HTML emails, Adobe Creative Suite, CSS3, Marketing Communications, jQuery, Javascript, PHP, Social Media Marketing, Email Marketing, Social Networking, Customer Service, Social Media, Advertising, Public Relations, Research, InDesign, Nonprofits, Facebook
Education
Texas Tech University 2007 — 2010
BA, Advertising
University of Stellenbosch 2010 — 2010
Monterey High School
Nickolas Moore's Convergys Experience February 2008 - July 2011
Job Interconnection Coordinator at SolarCity
Industry Utilities
Experience
SolarCity November 2014 - Present
TicketConnectors.com February 2013 - October 2014
Cox Communications July 2011 - March 2013
Convergys February 2008 - July 2011
Ability Construction March 2004 - January 2008
Skills
Technical Support, Call Centers, Training, Customer Support, Customer Service, Telephone Skills, Microsoft Office, Social Media, Typing, Communication
Education
The Art Institute of Las Vegas 2006 — 2008
SolarCity November 2014 - Present
TicketConnectors.com February 2013 - October 2014
Cox Communications July 2011 - March 2013
Convergys February 2008 - July 2011
Ability Construction March 2004 - January 2008
Skills
Technical Support, Call Centers, Training, Customer Support, Customer Service, Telephone Skills, Microsoft Office, Social Media, Typing, Communication
Education
The Art Institute of Las Vegas 2006 — 2008
Amber Sodikov Amber Sodikov's Convergys Experience 2011 - December 2012
Job Electrical Engineering Student at University of North Texas
Industry Computer Hardware
Experience
Fix In A Zip December 2013 - July 2014
Convergys 2011 - December 2012
Texas Tech Upward Bound Programs October 2011 - May 2012
FLATWIRELESS, LLC D/B/A CLEARTALK January 2010 - October 2011
Skills
Customer Satisfaction, Customer Service, Retail, Program Management, Call Centers, Logistics, Microsoft Office, Windows, Networking, Customer Service..., Computer Repair, Consumer Electronics, Employee Training, Management, Inventory Control, Microsoft Excel, Delegation, Troubleshooting, Technical Support, Mentoring
Education
University of North Texas 2015 — 2017
Electrical and Electronics Engineering
Texas Tech University 2008 — 2012
Electrical and Electronics Engineering
Fix In A Zip December 2013 - July 2014
Convergys 2011 - December 2012
Texas Tech Upward Bound Programs October 2011 - May 2012
FLATWIRELESS, LLC D/B/A CLEARTALK January 2010 - October 2011
Skills
Customer Satisfaction, Customer Service, Retail, Program Management, Call Centers, Logistics, Microsoft Office, Windows, Networking, Customer Service..., Computer Repair, Consumer Electronics, Employee Training, Management, Inventory Control, Microsoft Excel, Delegation, Troubleshooting, Technical Support, Mentoring
Education
University of North Texas 2015 — 2017
Electrical and Electronics Engineering
Texas Tech University 2008 — 2012
Electrical and Electronics Engineering
Chelsea (Herring) Schafer Chelsea (Herring) Schafer's Convergys Experience March 2015 - Present
Job Sr. Specialist, Analytic Consulting at Convergys
Industry Marketing and Advertising
Experience
Convergys March 2015 - Present
Vladimir Jones April 2012 - February 2015
CSK Strategic Marketing Group August 2011 - April 2012
Evolve Research January 2011 - August 2011
VI Marketing and Branding October 2009 - January 2011
Towers Perrin March 2008 - July 2009
Applus Technologies March 2007 - March 2008
Skills
Market Research, Data Analysis, Qualitative Research, Survey Design, Focus Groups, Marketing, Brand Development, Strategic Planning, Management, Quantitative Research, Marketing Research, Advertising, CRM, Exit Surveys, Analysis, Proposal Writing, Usability Testing, Organizational..., Surveying, Consumer Insight, Cross-functional Team..., Project Management, Social Media, Survey Programming, Performance Management, Analytics, Recruiting, Training, Survey Development, Qualitative Market..., Voice Over
Education
The Chicago School of Professional Psychology 2006 — 2008
MA, I/O Psychology
Oklahoma State University 2002 — 2005
BA, Psychology
Convergys March 2015 - Present
Vladimir Jones April 2012 - February 2015
CSK Strategic Marketing Group August 2011 - April 2012
Evolve Research January 2011 - August 2011
VI Marketing and Branding October 2009 - January 2011
Towers Perrin March 2008 - July 2009
Applus Technologies March 2007 - March 2008
Skills
Market Research, Data Analysis, Qualitative Research, Survey Design, Focus Groups, Marketing, Brand Development, Strategic Planning, Management, Quantitative Research, Marketing Research, Advertising, CRM, Exit Surveys, Analysis, Proposal Writing, Usability Testing, Organizational..., Surveying, Consumer Insight, Cross-functional Team..., Project Management, Social Media, Survey Programming, Performance Management, Analytics, Recruiting, Training, Survey Development, Qualitative Market..., Voice Over
Education
The Chicago School of Professional Psychology 2006 — 2008
MA, I/O Psychology
Oklahoma State University 2002 — 2005
BA, Psychology
Kimyetta Lowe Kimyetta Lowe's Convergys Experience July 2007 - Present
Job Team Lead at Convergys
Industry Consumer Services
Experience
Convergys July 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
The College of New Rochelle 1994 — 1999
Bachelor's degree, Social Work
Convergys July 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
The College of New Rochelle 1994 — 1999
Bachelor's degree, Social Work
Trey Isaacson Trey Isaacson's Convergys Experience October 2011 - February 2013
Job Branch Manager at Enterprise RentaCar
Industry Consumer Services
Experience
Enterprise Rent-A-Car June 2015 - Present
Enterprise Rent-A-Car February 2015 - June 2015
Enterprise Rent-A-Car January 2014 - January 2015
Enterprise Rent-A-Car February 2013 - December 2013
Convergys October 2011 - February 2013
Denson Management January 2009 - July 2011
Skills
Management, Human Resources, Sales, Customer Service, Microsoft Office, Operations Management, Customer Retention, Staff Development, Retail, Team Building, Training, New Hire Training, Employee Relations, Employee Management, Customer Satisfaction, Leadership Development, Time Management, Coaching, Strategic Planning, New Business Development, New Hire Orientations, Hiring Practices, Problem Solving, Increased Profitability, Staff Retention, Marketing, Organizational..., Business Strategy, Employee Training, Interviews, Management Consulting, Brand Awareness, Customer Experience, Profit, Leadership, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word
Education
Wayland Baptist University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas Tech University - Rawls College of Business 2005 — 2008
Bachelor's degree, Marketing
Enterprise Rent-A-Car June 2015 - Present
Enterprise Rent-A-Car February 2015 - June 2015
Enterprise Rent-A-Car January 2014 - January 2015
Enterprise Rent-A-Car February 2013 - December 2013
Convergys October 2011 - February 2013
Denson Management January 2009 - July 2011
Skills
Management, Human Resources, Sales, Customer Service, Microsoft Office, Operations Management, Customer Retention, Staff Development, Retail, Team Building, Training, New Hire Training, Employee Relations, Employee Management, Customer Satisfaction, Leadership Development, Time Management, Coaching, Strategic Planning, New Business Development, New Hire Orientations, Hiring Practices, Problem Solving, Increased Profitability, Staff Retention, Marketing, Organizational..., Business Strategy, Employee Training, Interviews, Management Consulting, Brand Awareness, Customer Experience, Profit, Leadership, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word
Education
Wayland Baptist University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas Tech University - Rawls College of Business 2005 — 2008
Bachelor's degree, Marketing
Thompson Iyoha's Convergys Experience August 2011 - December 2011
Job Desktop Support Specialist
Industry Information Technology and Services
Experience
Texas Department of Criminal/Justice and Texas Department of Transportation September 2013 - Present
St. Joseph Hospital September 2012 - September 2013
Texas Tech University IT Help Central January 2012 - September 2012
Convergys August 2011 - December 2011
Precision Drilling Oil Field Services June 2011 - August 2011
Skills
Technical Support, Troubleshooting, Networking, Computer Hardware, Call Center, Servers, Operating Systems, Windows, Customer Support, Customer Service, XP, Mac OS X, Citrix, Cisco Technologies, Telecommunications
Education
Texas Tech University 2007 — 2013
Bachelor of Arts (B.A.), Information Systems, Personal Financial Planning, Organizational Leadership
Stephen F. Austin High School 2003 — 2007
High School Diploma
Texas Department of Criminal/Justice and Texas Department of Transportation September 2013 - Present
St. Joseph Hospital September 2012 - September 2013
Texas Tech University IT Help Central January 2012 - September 2012
Convergys August 2011 - December 2011
Precision Drilling Oil Field Services June 2011 - August 2011
Skills
Technical Support, Troubleshooting, Networking, Computer Hardware, Call Center, Servers, Operating Systems, Windows, Customer Support, Customer Service, XP, Mac OS X, Citrix, Cisco Technologies, Telecommunications
Education
Texas Tech University 2007 — 2013
Bachelor of Arts (B.A.), Information Systems, Personal Financial Planning, Organizational Leadership
Stephen F. Austin High School 2003 — 2007
High School Diploma
Jay Correa, Safety J's Convergys Experience September 2001 - August 2004
Job Safety | Training | Consulting | Social Media | Innovation
Industry Management Consulting
Experience
Pioneer Natural Resources Company November 2013 - Present
Independent Consultant / Contractor February 2013 - Present
Southlake Focus Group October 2013 - December 2013
Heil Trailer International September 2012 - February 2013
Medco Health Solutions October 2007 - September 2012
Hanson September 2006 - October 2007
Poly-America, LP July 2005 - September 2006
Poly-America, LP April 2005 - July 2005
STMicroelectronics November 2004 - April 2005
Convergys September 2001 - August 2004
Skills
Bilingual-Spanish, Training & Development, Continuous Improvement, Root Cause Analysis, Workers Compensation, Emergency Management, Engineering, Process Improvement, Customer Service, Six Sigma, Risk Assessment, Lean Manufacturing, Safety Management..., Employee Training, Ergonomics, Human Factors, Biomechanics, OSHAS 18001, OSHA Record Keeping, Disaster Recovery, First Aid, AED, Cpr Certified, Records Management, Time Study, Workplace Safety, Workplace Design, Injury Prevention, Business Strategy, Confined Space Rescue, Infection Control, Hazard Recognition, Industrial Hygiene, Leadership, Program Management, Human Resources, Safety Training, Management, Analysis, Project Planning, Cross-functional Team..., Behavior Based Safety, Hazard Analysis, EHS, Recruiting, Data Analysis, Manufacturing, Strategy, Occupational Health, Budgets
Education
Texas Tech University 1998 — 2004
Bachelor of Science, Industrial Engineering
Texas Tech University 1993 — 1998
Bachelor of Art, Spanish
Big Spring High School 1989 — 1993
Pioneer Natural Resources Company November 2013 - Present
Independent Consultant / Contractor February 2013 - Present
Southlake Focus Group October 2013 - December 2013
Heil Trailer International September 2012 - February 2013
Medco Health Solutions October 2007 - September 2012
Hanson September 2006 - October 2007
Poly-America, LP July 2005 - September 2006
Poly-America, LP April 2005 - July 2005
STMicroelectronics November 2004 - April 2005
Convergys September 2001 - August 2004
Skills
Bilingual-Spanish, Training & Development, Continuous Improvement, Root Cause Analysis, Workers Compensation, Emergency Management, Engineering, Process Improvement, Customer Service, Six Sigma, Risk Assessment, Lean Manufacturing, Safety Management..., Employee Training, Ergonomics, Human Factors, Biomechanics, OSHAS 18001, OSHA Record Keeping, Disaster Recovery, First Aid, AED, Cpr Certified, Records Management, Time Study, Workplace Safety, Workplace Design, Injury Prevention, Business Strategy, Confined Space Rescue, Infection Control, Hazard Recognition, Industrial Hygiene, Leadership, Program Management, Human Resources, Safety Training, Management, Analysis, Project Planning, Cross-functional Team..., Behavior Based Safety, Hazard Analysis, EHS, Recruiting, Data Analysis, Manufacturing, Strategy, Occupational Health, Budgets
Education
Texas Tech University 1998 — 2004
Bachelor of Science, Industrial Engineering
Texas Tech University 1993 — 1998
Bachelor of Art, Spanish
Big Spring High School 1989 — 1993
Demetrices Riley's Convergys Experience 2010 - 2012
Job Student at The Art Institue of California Inland Empire
Industry Retail
Experience
B.M.G April 2012 - Present
Convergys 2010 - 2012
Walmart September 2009 - February 2010
Skills
Public Speaking, Microsoft Office, Social Media, PowerPoint, Microsoft Word, Accounting, Public Relations, Management, Finance, Strategic Planning, Data Analysis, Leadership, Team Leadership, Time Management, Team Building, Customer Service, Troubleshooting, Social Networking, Access, Microsoft Excel, Employee Benefits, Email Marketing, Outlook, Coaching, BPO, Training, Call Centers, Team Management, Product Development, Market Research, Sales, Analysis, Workforce Management, Inbound Marketing, Human Resources, Teamwork, Data Entry, Customer Satisfaction, Administration, Recruiting, Editing, Operations Management, CRM
Education
The Art Institute of California-Inland Empire 2013 — 2017
Bachelor’s Degree, Fashion Marketing and Management, 3.83
Washingtion High School 2001 — 2004
B.M.G April 2012 - Present
Convergys 2010 - 2012
Walmart September 2009 - February 2010
Skills
Public Speaking, Microsoft Office, Social Media, PowerPoint, Microsoft Word, Accounting, Public Relations, Management, Finance, Strategic Planning, Data Analysis, Leadership, Team Leadership, Time Management, Team Building, Customer Service, Troubleshooting, Social Networking, Access, Microsoft Excel, Employee Benefits, Email Marketing, Outlook, Coaching, BPO, Training, Call Centers, Team Management, Product Development, Market Research, Sales, Analysis, Workforce Management, Inbound Marketing, Human Resources, Teamwork, Data Entry, Customer Satisfaction, Administration, Recruiting, Editing, Operations Management, CRM
Education
The Art Institute of California-Inland Empire 2013 — 2017
Bachelor’s Degree, Fashion Marketing and Management, 3.83
Washingtion High School 2001 — 2004
Cynthia Barrera's Convergys Experience September 1999 - June 2001
Job Service Delivery Operations at Accenture
Industry Outsourcing/Offshoring
Experience
Accenture September 2013 - Present
Accenture April 2012 - September 2013
Accenture August 2007 - April 2012
Accenture August 2007 - August 2008
Accenture August 2006 - August 2007
UnitedHealthcare August 2005 - August 2006
Travelocity June 2001 - April 2004
Convergys September 1999 - June 2001
Skills
Payroll, Business Process..., Process Improvement, Performance Management, Vendor Management, Human Resources, Change Management, Employee Relations, Outsourcing, Recruiting, Employee Benefits, Operations Management, Business Analysis, Employee Training, Call Centers, Training, Leadership
Education
Texas Tech University - Rawls College of Business 1993 — 1999
Bachelor of Business Administration (B.B.A.)
Accenture September 2013 - Present
Accenture April 2012 - September 2013
Accenture August 2007 - April 2012
Accenture August 2007 - August 2008
Accenture August 2006 - August 2007
UnitedHealthcare August 2005 - August 2006
Travelocity June 2001 - April 2004
Convergys September 1999 - June 2001
Skills
Payroll, Business Process..., Process Improvement, Performance Management, Vendor Management, Human Resources, Change Management, Employee Relations, Outsourcing, Recruiting, Employee Benefits, Operations Management, Business Analysis, Employee Training, Call Centers, Training, Leadership
Education
Texas Tech University - Rawls College of Business 1993 — 1999
Bachelor of Business Administration (B.B.A.)
Sarah Makanjuola Sarah Makanjuola's Convergys Experience September 2012 - May 2014
Job Sales Consultant (Management Development Program) at Glazer's Distributors
Industry Logistics and Supply Chain
Experience
Glazer's Distributors August 2014 - Present
Convergys September 2012 - May 2014
Texas Tech University Student Housing August 2011 - May 2012
First Convenience Bank July 2009 - August 2009
Skills
Organization, Time Management, Networking, High Achiever, Passion to Succeed, Articulation, Keen Listener, Outstanding..., Leadership, Highly motivated..., Social Networking
Education
Texas Tech University 2010 — 2014
Marketing/Managment, Global Supply Chain Management
Consortium Institute of Management and Business Administration (CIMBA), 2013 — 2013
Marketing/Management, Entrepreneurship/Entrepreneurial Studies
Glazer's Distributors August 2014 - Present
Convergys September 2012 - May 2014
Texas Tech University Student Housing August 2011 - May 2012
First Convenience Bank July 2009 - August 2009
Skills
Organization, Time Management, Networking, High Achiever, Passion to Succeed, Articulation, Keen Listener, Outstanding..., Leadership, Highly motivated..., Social Networking
Education
Texas Tech University 2010 — 2014
Marketing/Managment, Global Supply Chain Management
Consortium Institute of Management and Business Administration (CIMBA), 2013 — 2013
Marketing/Management, Entrepreneurship/Entrepreneurial Studies
Jennifer Cheadle Jennifer Cheadle's Convergys Experience August 2011 - January 2012
Job Customer Service Representative at Quality Fitness
Industry Health, Wellness and Fitness
Experience
Quality Fitness January 2012 - Present
Convergys August 2011 - January 2012
Sam;s Place West February 2009 - April 2010
Skills
Interpersonal Skill, Analytical Skills, Close Attention to..., Problem Solving, Customer Service, Organizational Skills
Education
Texas Tech University 2008 — 2011
Quality Fitness January 2012 - Present
Convergys August 2011 - January 2012
Sam;s Place West February 2009 - April 2010
Skills
Interpersonal Skill, Analytical Skills, Close Attention to..., Problem Solving, Customer Service, Organizational Skills
Education
Texas Tech University 2008 — 2011
Shailesh Doshi Shailesh Doshi's Convergys Experience September 2001 - April 2006
Job Data Engineering at Pivotal Software, Inc.
Industry Information Technology and Services
Experience
Pivotal Software, Inc. 2015 - Present
Sogeti - Capgemini 2009 - 2015
GE (Aviation, Healthcare, Power & Water, Oil & Gas, Transportation, Corporate) 2009 - 2014
Procter & Gamble 2009 - 2014
Johnson & Johnson 2007 - 2009
Deloitte 2006 - 2009
Convergys September 2001 - April 2006
AT&T 2003 - 2006
Sprint 2001 - 2003
Electronic Data Systems 1996 - 2001
Skills
Business Intelligence, Data Warehousing, Enterprise Software, Solution Architecture, CRM, Oracle, SDLC, Analytics, ERP, Change Management, Business Objects, Program Management, Dashboard, Databases, ETL, Cloud Computing, Data Modeling, Master Data Management, Global Delivery, SAP, New Business Development, SAP BI, Account Management, Business Analytics, Big Data, SAP HR, Spotfire, Corporate Governance, Business Devel, Client Partnership, Big Data Analytics, Product Development, Digital Strategy
Education
Xavier University 2007 — 2007
Master of Business Administration (MBA)
Mumbai University
Electrical, Electronics and Communications Engineering
The George Washington University
University of Cincinnati
Pivotal Software, Inc. 2015 - Present
Sogeti - Capgemini 2009 - 2015
GE (Aviation, Healthcare, Power & Water, Oil & Gas, Transportation, Corporate) 2009 - 2014
Procter & Gamble 2009 - 2014
Johnson & Johnson 2007 - 2009
Deloitte 2006 - 2009
Convergys September 2001 - April 2006
AT&T 2003 - 2006
Sprint 2001 - 2003
Electronic Data Systems 1996 - 2001
Skills
Business Intelligence, Data Warehousing, Enterprise Software, Solution Architecture, CRM, Oracle, SDLC, Analytics, ERP, Change Management, Business Objects, Program Management, Dashboard, Databases, ETL, Cloud Computing, Data Modeling, Master Data Management, Global Delivery, SAP, New Business Development, SAP BI, Account Management, Business Analytics, Big Data, SAP HR, Spotfire, Corporate Governance, Business Devel, Client Partnership, Big Data Analytics, Product Development, Digital Strategy
Education
Xavier University 2007 — 2007
Master of Business Administration (MBA)
Mumbai University
Electrical, Electronics and Communications Engineering
The George Washington University
University of Cincinnati
Colleen O'Sullivan MBA, PHR Colleen O'Sullivan MBA, PHR's Convergys Experience 2010 - 2011
Job Senior Supply Chain Business Analyst
Industry Oil & Energy
Experience
Tesoro July 2014 - Present
Tesoro 2013 - July 2014
Food Safety Net Services 2012 - 2013
Convergys 2010 - 2011
Independent Insurance Agents of Texas 2008 - 2010
Verizon Wireless 2006 - 2008
Center for Disability Services 2005 - 2006
Education
The College of Saint Rose 2005 — 2006
Master of Business Administration (M.B.A.), Strategic Management
The College of Saint Rose 2001 — 2005
B.S. in Business Administration, HR Management
Tesoro July 2014 - Present
Tesoro 2013 - July 2014
Food Safety Net Services 2012 - 2013
Convergys 2010 - 2011
Independent Insurance Agents of Texas 2008 - 2010
Verizon Wireless 2006 - 2008
Center for Disability Services 2005 - 2006
Education
The College of Saint Rose 2005 — 2006
Master of Business Administration (M.B.A.), Strategic Management
The College of Saint Rose 2001 — 2005
B.S. in Business Administration, HR Management
Kevin Goff's Convergys Experience January 1999 - September 2008
Job Director of Agility Enablement at Hyland, creator of OnBase
Industry Computer Software
Experience
Hyland, creator of OnBase August 2015 - Present
Hyland, creator of OnBase September 2012 - August 2015
Hyland, creator of OnBase April 2009 - September 2012
Hyland, creator of OnBase October 2008 - April 2009
Convergys January 1999 - September 2008
Convergys 1998 - 1999
Cincinnati Bell Information Systems (CBIS) 1995 - 1998
Cincinnati Bell Information Systems (CBIS) 1993 - 1995
Cincinnati Bell Information Systems (CBIS) January 1991 - 1993
Skills
Agile Methodologies, Agile Project Management, Software Project..., Software Development, Requirements Analysis, SDLC, Scrum, Business Process..., Project Portfolio..., Requirements Gathering, Business Analysis, Document Management, Cross-functional Team..., Release Management, Product Management, Team Leadership, Lean Thinking, Process Improvement, Change Management, Software Design, Project Management, Agile Coaching, Scrum Master, Product Ownership, Agile Transformation, Sprint Planning, Retrospectives, Team Culture, Strategic Thinking, Servant Leadership, Big-picture Thinking, Kanban, Collaboration, Collaborative Learning, Open Minded, Influence At All Levels, Project Planning, Project Estimation, Requirements Management, Data Modeling, Data Analysis, Metrics, Situational Leadership, Organizational..., Organizational Learning, Systems Analysis, Internal Systems, Scaled Agile Framework..., Business Process
Education
The George Washington University 1998 — 2000
Masters Certificate
Western Kentucky University 1986 — 1990
BS
Hyland, creator of OnBase August 2015 - Present
Hyland, creator of OnBase September 2012 - August 2015
Hyland, creator of OnBase April 2009 - September 2012
Hyland, creator of OnBase October 2008 - April 2009
Convergys January 1999 - September 2008
Convergys 1998 - 1999
Cincinnati Bell Information Systems (CBIS) 1995 - 1998
Cincinnati Bell Information Systems (CBIS) 1993 - 1995
Cincinnati Bell Information Systems (CBIS) January 1991 - 1993
Skills
Agile Methodologies, Agile Project Management, Software Project..., Software Development, Requirements Analysis, SDLC, Scrum, Business Process..., Project Portfolio..., Requirements Gathering, Business Analysis, Document Management, Cross-functional Team..., Release Management, Product Management, Team Leadership, Lean Thinking, Process Improvement, Change Management, Software Design, Project Management, Agile Coaching, Scrum Master, Product Ownership, Agile Transformation, Sprint Planning, Retrospectives, Team Culture, Strategic Thinking, Servant Leadership, Big-picture Thinking, Kanban, Collaboration, Collaborative Learning, Open Minded, Influence At All Levels, Project Planning, Project Estimation, Requirements Management, Data Modeling, Data Analysis, Metrics, Situational Leadership, Organizational..., Organizational Learning, Systems Analysis, Internal Systems, Scaled Agile Framework..., Business Process
Education
The George Washington University 1998 — 2000
Masters Certificate
Western Kentucky University 1986 — 1990
BS
Kyle Fogarty Kyle Fogarty's Convergys Experience August 2011 - September 2011
Job Division Order Analyst at Southwestern Energy
Industry Oil & Energy
Experience
Southwestern Energy August 2013 - Present
Upland Energy, Inc. June 2012 - August 2013
Alderson Enterprises February 2012 - August 2012
Convergys August 2011 - September 2011
Gulf States Toyota May 2010 - August 2010
Cynthia Woods Mitchell Pavilion April 2007 - August 2009
Skills
Microsoft Excel, Analysis, Title Opinions, Research, Management, Microsoft Office, Access, GIS, Energy Industry, Drilling Info, Microsoft Word, Customer Service, Time Management, Drilling, PowerPoint, Social Media
Education
Texas Tech University 2009 — 2013
Bachelor of Business Administration (BBA), Energy Commerce- Oil and Gas Concentration
Southwestern Energy August 2013 - Present
Upland Energy, Inc. June 2012 - August 2013
Alderson Enterprises February 2012 - August 2012
Convergys August 2011 - September 2011
Gulf States Toyota May 2010 - August 2010
Cynthia Woods Mitchell Pavilion April 2007 - August 2009
Skills
Microsoft Excel, Analysis, Title Opinions, Research, Management, Microsoft Office, Access, GIS, Energy Industry, Drilling Info, Microsoft Word, Customer Service, Time Management, Drilling, PowerPoint, Social Media
Education
Texas Tech University 2009 — 2013
Bachelor of Business Administration (BBA), Energy Commerce- Oil and Gas Concentration
Terry Bowman Terry Bowman's Convergys Experience January 1998 - August 2000
Job Senior Software Developer
Industry Oil & Energy
Experience
Apache Corporation December 2014 - Present
Transocean November 2009 - December 2014
Rowan Companies, Inc. October 2004 - November 2009
Convergys January 1998 - August 2000
Skills
Databases, Software Development, .NET, Microsoft SQL Server, SQL, Visual Studio, Servers, Software Documentation, Leadership, Training, Team Leadership, Project Management, Web Development, Software Design, Microsoft Office
Education
Texas Tech University 2008 — 2010
M.B.A., General Business
Texas Tech University 2000 — 2004
B.B.A, Management Information Systems
North Shore Senior High 1990 — 1994
Diploma
Apache Corporation December 2014 - Present
Transocean November 2009 - December 2014
Rowan Companies, Inc. October 2004 - November 2009
Convergys January 1998 - August 2000
Skills
Databases, Software Development, .NET, Microsoft SQL Server, SQL, Visual Studio, Servers, Software Documentation, Leadership, Training, Team Leadership, Project Management, Web Development, Software Design, Microsoft Office
Education
Texas Tech University 2008 — 2010
M.B.A., General Business
Texas Tech University 2000 — 2004
B.B.A, Management Information Systems
North Shore Senior High 1990 — 1994
Diploma
Allen Kerns's Convergys Experience July 2000 - December 2004
Job District Leader at Primerica
Industry Financial Services
Experience
WellPoint January 2012 - Present
Primerica June 2005 - Present
Convergys July 2000 - December 2004
Convergys July 1995 - June 2000
U.S. Air Force October 1974 - September 1986
Skills
Software Documentation, Leadership, Management, Project Planning, Training, Databases, Recruiting, Microsoft Excel, Microsoft Word, Sales, Finance, SDLC, Life Insurance, Process Improvement, Time Management
Education
The George Washington University 2002 — 2003
Master's Certificate, Project Management
Youngstown State University 1987 — 1990
BSAS, Computer Technology
Davis & Elkins College 1970 — 1974
BS, Business Management
WellPoint January 2012 - Present
Primerica June 2005 - Present
Convergys July 2000 - December 2004
Convergys July 1995 - June 2000
U.S. Air Force October 1974 - September 1986
Skills
Software Documentation, Leadership, Management, Project Planning, Training, Databases, Recruiting, Microsoft Excel, Microsoft Word, Sales, Finance, SDLC, Life Insurance, Process Improvement, Time Management
Education
The George Washington University 2002 — 2003
Master's Certificate, Project Management
Youngstown State University 1987 — 1990
BSAS, Computer Technology
Davis & Elkins College 1970 — 1974
BS, Business Management
Faisal Haque Faisal Haque's Convergys Experience 1998 - 2007
Job Managing Director, Mergers and Acquisitions
Industry Management Consulting
Experience
KPMG US 2015 - Present
KPMG US 2012 - 2015
Deloitte 2007 - 2012
Convergys 1998 - 2007
American Management Systems (AMS) 1997 - 1998
Kansas Geological Survey 1996 - 1997
Education
Xavier University
Master of Business Administration (M.B.A.)
The George Washington University
Certificate, Leadership & Management
University of Kansas
Bachelor’s Degree, Electrical Engineering
St. Stephen's Episcopal School, Austin, Texas
High School, Private School
Dhahran Academy
U.S. State Department American School in Saudi Arabia
KPMG US 2015 - Present
KPMG US 2012 - 2015
Deloitte 2007 - 2012
Convergys 1998 - 2007
American Management Systems (AMS) 1997 - 1998
Kansas Geological Survey 1996 - 1997
Education
Xavier University
Master of Business Administration (M.B.A.)
The George Washington University
Certificate, Leadership & Management
University of Kansas
Bachelor’s Degree, Electrical Engineering
St. Stephen's Episcopal School, Austin, Texas
High School, Private School
Dhahran Academy
U.S. State Department American School in Saudi Arabia
Andrew Reinersman, PMP's Convergys Experience January 2000 - August 2005
Job
Industry Information Services
Experience
BT August 2008 - Present
Student Loan Xpress September 2005 - 2008
Convergys January 2000 - August 2005
Harte-Hanks Direct Marketing, Inc. March 1997 - February 1999
R L Polk September 1988 - March 1997
Education
The George Washington University 2001 — 2003
Masters Certificate
Xavier University 1991 — 1997
MBA
Thomas More College 1982 — 1987
BA/BS/AA
St. Henry High School 1978 — 1982
BT August 2008 - Present
Student Loan Xpress September 2005 - 2008
Convergys January 2000 - August 2005
Harte-Hanks Direct Marketing, Inc. March 1997 - February 1999
R L Polk September 1988 - March 1997
Education
The George Washington University 2001 — 2003
Masters Certificate
Xavier University 1991 — 1997
MBA
Thomas More College 1982 — 1987
BA/BS/AA
St. Henry High School 1978 — 1982
Sarah Finnern's Convergys Experience October 2008 - Present
Job Project Manager II at Convergys
Industry Information Technology and Services
Experience
Convergys October 2008 - Present
MCI Worldcom July 1993 - July 2000
DITPRO at Scott AFB, IL January 1991 - July 1993
Skills
Software Project..., Scrum, Program Management, Requirements Analysis, Testing, Requirements Gathering, Business Process, Visio, Agile Project Management, Resource Management, SharePoint, Project Portfolio..., Process Improvement, Cross-functional Team..., ITIL, Certified Scrum Master..., IT Project & Program..., Telecommunications..., IEX Total View, Learning Management..., Rating, Infinys, IT Project Lifecycle, PL/SQL, Release Management, SaaS, Load Testing, Vendor Management, Software Requirements, Integration, Service Delivery
Education
The George Washington University 2001 — 2004
Masters Certification in Project Management, Project Management
The University of Texas at San Antonio 1982 — 1984
BBA, Business Data Systems and Accounting
Convergys October 2008 - Present
MCI Worldcom July 1993 - July 2000
DITPRO at Scott AFB, IL January 1991 - July 1993
Skills
Software Project..., Scrum, Program Management, Requirements Analysis, Testing, Requirements Gathering, Business Process, Visio, Agile Project Management, Resource Management, SharePoint, Project Portfolio..., Process Improvement, Cross-functional Team..., ITIL, Certified Scrum Master..., IT Project & Program..., Telecommunications..., IEX Total View, Learning Management..., Rating, Infinys, IT Project Lifecycle, PL/SQL, Release Management, SaaS, Load Testing, Vendor Management, Software Requirements, Integration, Service Delivery
Education
The George Washington University 2001 — 2004
Masters Certification in Project Management, Project Management
The University of Texas at San Antonio 1982 — 1984
BBA, Business Data Systems and Accounting
Laura Krieter's Convergys Experience April 2003 - March 2006
Job Director, iPMO
Industry Computer Software
Experience
NTT DATA Americas July 2015 - Present
Rightpoint December 2014 - July 2015
NTT DATA Americas November 2011 - December 2014
Beacon Hill Staffing Group November 2010 - November 2011
Geneca March 2009 - November 2010
US Cellular November 2007 - February 2009
US Cellular March 2006 - November 2007
Convergys April 2003 - March 2006
Convergys November 1999 - April 2003
Convergys April 1997 - November 1999
Skills
SDLC, Agile Methodologies, Business Requirements, Enterprise Software, Software Project..., Business Process, Consulting, Requirements Gathering, Systems Analysis, PMP, Telecommunications, Project Management, Business Architecture, Vendor Management, Management, Scrum, Team Leadership, Insurance, Agile & Waterfall..., Functional..., Visio, Business Process..., MS Project, Project Initiation, User Centered Design, Rapid Prototyping, Wireframes, Strategic Planning, Backlog Creation, Backlog Management, User Storyboards, SharePoint, Business Modeling, Individual Health..., Veterinary Insurance, Custom Software..., SCRUM Master, Sitecore, JIRA, Business Support Systems, Intranet, Website Development, Business Analysis, User Experience
Education
University of Illinois at Urbana-Champaign 1985 — 1989
BA, Economics
The George Washington University 2000 — 2000
Master's Certificate, Project Management
NTT DATA Americas July 2015 - Present
Rightpoint December 2014 - July 2015
NTT DATA Americas November 2011 - December 2014
Beacon Hill Staffing Group November 2010 - November 2011
Geneca March 2009 - November 2010
US Cellular November 2007 - February 2009
US Cellular March 2006 - November 2007
Convergys April 2003 - March 2006
Convergys November 1999 - April 2003
Convergys April 1997 - November 1999
Skills
SDLC, Agile Methodologies, Business Requirements, Enterprise Software, Software Project..., Business Process, Consulting, Requirements Gathering, Systems Analysis, PMP, Telecommunications, Project Management, Business Architecture, Vendor Management, Management, Scrum, Team Leadership, Insurance, Agile & Waterfall..., Functional..., Visio, Business Process..., MS Project, Project Initiation, User Centered Design, Rapid Prototyping, Wireframes, Strategic Planning, Backlog Creation, Backlog Management, User Storyboards, SharePoint, Business Modeling, Individual Health..., Veterinary Insurance, Custom Software..., SCRUM Master, Sitecore, JIRA, Business Support Systems, Intranet, Website Development, Business Analysis, User Experience
Education
University of Illinois at Urbana-Champaign 1985 — 1989
BA, Economics
The George Washington University 2000 — 2000
Master's Certificate, Project Management
Brenda Rieger's Convergys Experience May 1997 - June 2004
Job Center Manager at North Central Workforce Solutions
Industry Staffing and Recruiting
Experience
North Central Workforce December 2004 - February 2010
Convergys May 1997 - June 2004
Methodist Hospital Lubbock Texas 1982 - 1995
Skills
Recruiting, Management, Analysis, CRM, Call Centers, Team Leadership, Vendor Management, Team Building, Telecommunications, Performance Management, Time Management, Operations Management, Customer Service
Education
Texas Tech University 1972 — 1976
North Central Workforce December 2004 - February 2010
Convergys May 1997 - June 2004
Methodist Hospital Lubbock Texas 1982 - 1995
Skills
Recruiting, Management, Analysis, CRM, Call Centers, Team Leadership, Vendor Management, Team Building, Telecommunications, Performance Management, Time Management, Operations Management, Customer Service
Education
Texas Tech University 1972 — 1976
Debbie Findley's Convergys Experience January 2003 - May 2012
Job Certified PMP Project Manager
Industry Information Technology and Services
Experience
NetCracker Technology May 2012 - Present
Convergys January 2003 - May 2012
Skills
PMP, Project Management, Project Planning, Requirements Gathering, SDLC, Telecommunications, Software Project..., Six Sigma, PMO, Agile Methodologies, Waterfall, Business Analysis, Leadership, MS Project, Risk Analysis, Requirements Analysis, Microsoft Project, Vendor Management
Education
The George Washington University 1998 — 2002
Masters, Project Management
Thomas More College
BS, Computer Science
NetCracker Technology May 2012 - Present
Convergys January 2003 - May 2012
Skills
PMP, Project Management, Project Planning, Requirements Gathering, SDLC, Telecommunications, Software Project..., Six Sigma, PMO, Agile Methodologies, Waterfall, Business Analysis, Leadership, MS Project, Risk Analysis, Requirements Analysis, Microsoft Project, Vendor Management
Education
The George Washington University 1998 — 2002
Masters, Project Management
Thomas More College
BS, Computer Science
Sheyla Lages's Convergys Experience May 2005 - November 2012
Job Professional Life Coach (Former IT Executive )
Industry Professional Training & Coaching
Experience
Independent Professional May 2012 - Present
NetCracker November 2012 - June 2013
Revista Ser Mais October 2012 - 2013
Editora Leader October 2012 - 2013
DSOP Educação Financeira October 2012 - 2013
Independent Professional July 2012 - 2013
Independent Professional May 2012 - 2013
Convergys May 2005 - November 2012
Convergys November 2003 - May 2005
Claro (ex BCP - BellSouth group) October 1997 - July 2003
Skills
Telecommunications, CRM, Leadership, ITIL, Outsourcing, Team Management, IT Service Management, ERP, Business Process, Service Delivery, NLP, Start-ups, IT Management, Team Leadership, Business Intelligence, Solution Architecture, Sla, Resource Management, Business Analysis, IT Operations, Project Management, PMP, Wellness Coaching, Coaching Staff, Life Coaching, Mentoring, Professional Coach, Strategy, Call Centers, Integration, Management
Education
The George Washington University
Managing IT Projects
Behavioral Coaching Institute 2011 — 2012
Professional Coach, Human Science, Professional Development, Personal & Professional change, improvement and overcome
Universidade de São Paulo / USP 2002 — 2004
Master's degree, MBA Information Technology
NLP Seminars Group International 2011 — 2011
Training Specialist, NLP - Neuro Linguistic Programming
FASP - Faculdades Associadas de São Paulo 1989 — 1993
Bachelor's degree, Business Administration, Computer Science
DSOP 2012 — 2012
Financial Educator, Financial Planning and Services, Financial Educator
Academia Brasileira de Coaching 2011 — 2012
Certified Professional Coach
SBPNL - Sociedade Brasileira de Programação Neuro Linguistica 2010 — 2010
Master, NLP - Neuro Linguistic Program
Fundacao Bradesco 1984 — 1987
High School, Data Processing
Cursinho Universitário 1988 — 1988
Pre college, Preparation for college "Pré-vestibular"
Independent Professional May 2012 - Present
NetCracker November 2012 - June 2013
Revista Ser Mais October 2012 - 2013
Editora Leader October 2012 - 2013
DSOP Educação Financeira October 2012 - 2013
Independent Professional July 2012 - 2013
Independent Professional May 2012 - 2013
Convergys May 2005 - November 2012
Convergys November 2003 - May 2005
Claro (ex BCP - BellSouth group) October 1997 - July 2003
Skills
Telecommunications, CRM, Leadership, ITIL, Outsourcing, Team Management, IT Service Management, ERP, Business Process, Service Delivery, NLP, Start-ups, IT Management, Team Leadership, Business Intelligence, Solution Architecture, Sla, Resource Management, Business Analysis, IT Operations, Project Management, PMP, Wellness Coaching, Coaching Staff, Life Coaching, Mentoring, Professional Coach, Strategy, Call Centers, Integration, Management
Education
The George Washington University
Managing IT Projects
Behavioral Coaching Institute 2011 — 2012
Professional Coach, Human Science, Professional Development, Personal & Professional change, improvement and overcome
Universidade de São Paulo / USP 2002 — 2004
Master's degree, MBA Information Technology
NLP Seminars Group International 2011 — 2011
Training Specialist, NLP - Neuro Linguistic Programming
FASP - Faculdades Associadas de São Paulo 1989 — 1993
Bachelor's degree, Business Administration, Computer Science
DSOP 2012 — 2012
Financial Educator, Financial Planning and Services, Financial Educator
Academia Brasileira de Coaching 2011 — 2012
Certified Professional Coach
SBPNL - Sociedade Brasileira de Programação Neuro Linguistica 2010 — 2010
Master, NLP - Neuro Linguistic Program
Fundacao Bradesco 1984 — 1987
High School, Data Processing
Cursinho Universitário 1988 — 1988
Pre college, Preparation for college "Pré-vestibular"
Erin Crenshaw's Convergys Experience April 1999 - February 2004
Job Oncology Account Executive
Industry Hospital & Health Care
Experience
Oncology Account Executive/Generalist - Women's Health, Oncology, GI/GU June 2011 - Present
First Class Tuxedos, Inc. 2006 - 2011
Western Wireless February 2004 - February 2006
Convergys April 1999 - February 2004
Skills
Hospitals, Leadership, Managed Care, Account Management, Capital Equipment, Cold Calling, Healthcare, Healthcare Information..., Medical Devices, Sales Operations, Selling, Strategic Planning, Team Building, Orthopedic, Sales, Marketing, Training, Management
Education
Texas Tech University 1992 — 1996
Bachelor of Arts (BA), Communication, General
Texas Tech University
Bachelor of Arts (BA)
Oncology Account Executive/Generalist - Women's Health, Oncology, GI/GU June 2011 - Present
First Class Tuxedos, Inc. 2006 - 2011
Western Wireless February 2004 - February 2006
Convergys April 1999 - February 2004
Skills
Hospitals, Leadership, Managed Care, Account Management, Capital Equipment, Cold Calling, Healthcare, Healthcare Information..., Medical Devices, Sales Operations, Selling, Strategic Planning, Team Building, Orthopedic, Sales, Marketing, Training, Management
Education
Texas Tech University 1992 — 1996
Bachelor of Arts (BA), Communication, General
Texas Tech University
Bachelor of Arts (BA)
Jane Destefano's Convergys Experience June 2008 - Present
Job Sr. Manager of Production Support Services at Convergys
Industry Information Technology and Services
Experience
Convergys June 2008 - Present
Convergys September 2004 - June 2008
Application Delivery Manager February 2000 - June 2004
Skills
Project Management, Team Leadership, Requirements Analysis, Disaster Recovery, Business Process, Customer Service, ITIL, Vendor Management, Technical Support, Information Technology, Auditing, Transition Management, Analysis, Telecommunications, Change Management, Invoicing, Billing Systems, Quality Assurance, Management, Process Improvement, Security Management, DISC, Agile Methodologies, Internal Audit, External Audit, Financial Audits, Situational Leadership, Off-shore Teams, Customer Satisfaction, Customer Management, PL/SQL
Education
The George Washington University 2005 — 2006
Masters Certificate, Project Management
Western Hills High School 1980 — 1983
High School Graduate, 2 Yr Accounting and Computing Certification
Convergys June 2008 - Present
Convergys September 2004 - June 2008
Application Delivery Manager February 2000 - June 2004
Skills
Project Management, Team Leadership, Requirements Analysis, Disaster Recovery, Business Process, Customer Service, ITIL, Vendor Management, Technical Support, Information Technology, Auditing, Transition Management, Analysis, Telecommunications, Change Management, Invoicing, Billing Systems, Quality Assurance, Management, Process Improvement, Security Management, DISC, Agile Methodologies, Internal Audit, External Audit, Financial Audits, Situational Leadership, Off-shore Teams, Customer Satisfaction, Customer Management, PL/SQL
Education
The George Washington University 2005 — 2006
Masters Certificate, Project Management
Western Hills High School 1980 — 1983
High School Graduate, 2 Yr Accounting and Computing Certification
Paul Riehn, PMP's Convergys Experience August 2005 - October 2011
Job Manager Database Administration Team at Wyndham Vacation Ownership
Industry Information Technology and Services
Experience
Wyndham Vacation Ownership January 2013 - Present
TEKsystems October 2012 - January 2013
Convergys August 2005 - October 2011
Convergys September 2003 - August 2005
Convergys 1996 - 2003
Cap Gemini September 1993 - September 1996
EDS September 1985 - September 1993
Skills
Software Project..., Technical Architecture, Configuration Management, Infrastructure Planning, Software Architecture, Software Development, Release Management, PMP, SDLC, Agile Project Management, Platform Architecture, Project Management, Change Management, Risk Management, Business Process, MS Project, Infrastructure..., Architecture, Integration, Infrastructure, Unix, Oracle, Agile Methodologies, Resource Management, Capacity Planning, Data Center, ITIL, Telecommunications, Testing, Enterprise Software, Microsoft SQL Server, Technical Leadership, Requirements Analysis, Solution Architecture
Education
The George Washington University 1999 — 2001
Masters Certificate, Project Management
Texas Tech University 1979 — 1983
BS ChE, Chemical Engineering
Wyndham Vacation Ownership January 2013 - Present
TEKsystems October 2012 - January 2013
Convergys August 2005 - October 2011
Convergys September 2003 - August 2005
Convergys 1996 - 2003
Cap Gemini September 1993 - September 1996
EDS September 1985 - September 1993
Skills
Software Project..., Technical Architecture, Configuration Management, Infrastructure Planning, Software Architecture, Software Development, Release Management, PMP, SDLC, Agile Project Management, Platform Architecture, Project Management, Change Management, Risk Management, Business Process, MS Project, Infrastructure..., Architecture, Integration, Infrastructure, Unix, Oracle, Agile Methodologies, Resource Management, Capacity Planning, Data Center, ITIL, Telecommunications, Testing, Enterprise Software, Microsoft SQL Server, Technical Leadership, Requirements Analysis, Solution Architecture
Education
The George Washington University 1999 — 2001
Masters Certificate, Project Management
Texas Tech University 1979 — 1983
BS ChE, Chemical Engineering
Olivia Holts's Convergys Experience March 2012 - March 2013
Job Lead QA & Software Tester at Fifth Third Bank
Industry Information Technology and Services
Experience
Fifth Third Bank May 2013 - Present
Convergys March 2012 - March 2013
Vantiv April 2011 - November 2011
Convergys 2000 - 2010
Convergys 1998 - 2000
Convergys 1995 - 1998
The BASES Group 1993 - 1995
Convergys 1991 - 1992
Burke Marketing Research 1985 - 1991
Skills
Requirements Analysis, Quality Assurance, Testing, Test Case Generation, Defect Tracking, Release Management, Project Planning, IT Project...
Education
Xavier University 1995 — 1999
MBA, Information Technology
Xavier University 1987 — 1991
BSBA, Information Systems
The George Washington University
Certificate, Master’s Certificate in Project Management
Fifth Third Bank May 2013 - Present
Convergys March 2012 - March 2013
Vantiv April 2011 - November 2011
Convergys 2000 - 2010
Convergys 1998 - 2000
Convergys 1995 - 1998
The BASES Group 1993 - 1995
Convergys 1991 - 1992
Burke Marketing Research 1985 - 1991
Skills
Requirements Analysis, Quality Assurance, Testing, Test Case Generation, Defect Tracking, Release Management, Project Planning, IT Project...
Education
Xavier University 1995 — 1999
MBA, Information Technology
Xavier University 1987 — 1991
BSBA, Information Systems
The George Washington University
Certificate, Master’s Certificate in Project Management
Patricia Combs, PMP's Convergys Experience November 2013 - Present
Job Senior Program Manager Lead at Convergys
Industry Information Technology and Services
Experience
Convergys November 2013 - Present
Turner Broadcasting February 2010 - November 2013
Ceridian November 2004 - August 2010
Coalition America, Inc May 2001 - November 2004
OnCare, Inc March 1998 - April 2001
PCA Health Plans of GA May 1995 - February 1998
Skills
Vendor Management, Project Management, Process Improvement, SDLC, SharePoint, Competitive Analysis, Cross-functional Team..., Databases, Human Resources, Management, Mobile Devices, PMO, Product Development, Product Management, Quality Assurance, Six Sigma, PMP, Program Management
Education
The George Washington University 2010 — 2011
Associate's Certificate in Project Management
Florida A&M Univeristy 1990 — 1994
Convergys November 2013 - Present
Turner Broadcasting February 2010 - November 2013
Ceridian November 2004 - August 2010
Coalition America, Inc May 2001 - November 2004
OnCare, Inc March 1998 - April 2001
PCA Health Plans of GA May 1995 - February 1998
Skills
Vendor Management, Project Management, Process Improvement, SDLC, SharePoint, Competitive Analysis, Cross-functional Team..., Databases, Human Resources, Management, Mobile Devices, PMO, Product Development, Product Management, Quality Assurance, Six Sigma, PMP, Program Management
Education
The George Washington University 2010 — 2011
Associate's Certificate in Project Management
Florida A&M Univeristy 1990 — 1994
Diana Wilson's Convergys Experience October 2007 - August 2012
Job Project Manager at Western & Southern Financial Group
Industry Information Technology and Services
Experience
Western Southern Financial Group 2015 - Present
Western & Southern Financial Group December 2012 - March 2015
TM Floyd & Company September 2012 - November 2012
Cincinnati Ohio August 2012 - September 2012
Convergys October 2007 - August 2012
Convergys 2002 - October 2007
Convergys 2000 - 2002
Convergys 1985 - 2000
Skills
Account Management, Project Management, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Leadership, Team Leadership, Business Analysis, Financial Analysis, Financial Modeling, CRM, Outsourcing, Call Center, Contract Negotiation, Self-starter, Client-focused, Team-oriented, Software Project..., Department Budgeting, Contract Management, Business Process..., Team Management, Management, SDLC, Marketing, SaaS, Team Building, Strategy, Competitive Analysis, Start-ups, Strategic Partnerships, Market Research, Operations Management, Change Management, Call Centers, Product Marketing, Product Management, Lead Generation, Business Development, Customer Experience, Analytics, Budgets
Education
University of Cincinnati
BBA, Quantitative Analysis
The George Washington University
Masters Certificate -Project Management
Western Southern Financial Group 2015 - Present
Western & Southern Financial Group December 2012 - March 2015
TM Floyd & Company September 2012 - November 2012
Cincinnati Ohio August 2012 - September 2012
Convergys October 2007 - August 2012
Convergys 2002 - October 2007
Convergys 2000 - 2002
Convergys 1985 - 2000
Skills
Account Management, Project Management, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Leadership, Team Leadership, Business Analysis, Financial Analysis, Financial Modeling, CRM, Outsourcing, Call Center, Contract Negotiation, Self-starter, Client-focused, Team-oriented, Software Project..., Department Budgeting, Contract Management, Business Process..., Team Management, Management, SDLC, Marketing, SaaS, Team Building, Strategy, Competitive Analysis, Start-ups, Strategic Partnerships, Market Research, Operations Management, Change Management, Call Centers, Product Marketing, Product Management, Lead Generation, Business Development, Customer Experience, Analytics, Budgets
Education
University of Cincinnati
BBA, Quantitative Analysis
The George Washington University
Masters Certificate -Project Management
Rishi Mattoo's Convergys Experience March 2004 - September 2006
Job Managing Director at Mahan Consulting Group
Industry Management Consulting
Experience
Mahan Consulting Group August 2009 - Present
ATS Corporation September 2006 - August 2009
Number Six Software 2006 - 2007
Convergys March 2004 - September 2006
Skills
Requirements Management, Program Management, Management, Government, SDLC, Consulting, Business Process, Team Leadership, Requirements Analysis, Telecommunications, Agile Methodologies, IT Strategy, Integration, SOA, Business Analysis, DoD, Enterprise Architecture, Management Consulting
Education
The Catholic University of America, Columbus School of Law 2005 — 2009
JD, Corporate Law
The George Washington University - School of Business 1999 — 2000
MS, Information Systems Technology and Finance
University of Maryland College Park 1994 — 1998
BS, Biochemistry
Mahan Consulting Group August 2009 - Present
ATS Corporation September 2006 - August 2009
Number Six Software 2006 - 2007
Convergys March 2004 - September 2006
Skills
Requirements Management, Program Management, Management, Government, SDLC, Consulting, Business Process, Team Leadership, Requirements Analysis, Telecommunications, Agile Methodologies, IT Strategy, Integration, SOA, Business Analysis, DoD, Enterprise Architecture, Management Consulting
Education
The Catholic University of America, Columbus School of Law 2005 — 2009
JD, Corporate Law
The George Washington University - School of Business 1999 — 2000
MS, Information Systems Technology and Finance
University of Maryland College Park 1994 — 1998
BS, Biochemistry
Lee Malatesta's Convergys Experience October 1998 - January 2004
Job Student at The Catholic University of America
Industry Political Organization
Experience
Euclid Technology June 2009 - Present
Projetech 2005 - 2008
Convergys October 1998 - January 2004
Skills
Software Documentation, Process Improvement, Business Analysis, SQL, Microsoft SQL Server, Requirements Analysis, Integration, Crystal Reports, Business Process
Education
The Catholic University of America 2008 — 2012
Xavier University 2004 — 2005
Bachelor of Arts (B.A.), Philosophy
Euclid Technology June 2009 - Present
Projetech 2005 - 2008
Convergys October 1998 - January 2004
Skills
Software Documentation, Process Improvement, Business Analysis, SQL, Microsoft SQL Server, Requirements Analysis, Integration, Crystal Reports, Business Process
Education
The Catholic University of America 2008 — 2012
Xavier University 2004 — 2005
Bachelor of Arts (B.A.), Philosophy
tony bishara's Convergys Experience Retail Sales ManagerMarketSource Inc.September 2013 - May 2014
Job Unique mobile phone sales expert
Industry Telecommunications
Experience
Convergys Retail Sales ManagerMarketSource Inc.September 2013 - May 2014
T-Mobile November 2009 - June 2013
AT&T August 2003 - June 2005
Skills
Service Delivery, Workforce Management, BPO, Call Center, Sla, Customer Experience, Outsourcing, Troubleshooting, Transition Management, Vendor Management, Avaya, ITIL, IEX, Call Centers, Customer Satisfaction, Service Desk, Telecommunications, Technical Support, Contact Centers, Management, Process Improvement, Sales Management, Customer Service, Sales Operations, Mobile Devices, Sales, Account Management, Retail, Strategic Planning, Customer Retention, Team Building, Leadership, Direct Sales, Wireless, Time Management, Microsoft Office, Microsoft Word, Inventory Management, Solution Selling, Marketing, Marketing Strategy
Education
Texas Tech University 2006 — 2009
Mass Communication/Media Studies
Convergys Retail Sales ManagerMarketSource Inc.September 2013 - May 2014
T-Mobile November 2009 - June 2013
AT&T August 2003 - June 2005
Skills
Service Delivery, Workforce Management, BPO, Call Center, Sla, Customer Experience, Outsourcing, Troubleshooting, Transition Management, Vendor Management, Avaya, ITIL, IEX, Call Centers, Customer Satisfaction, Service Desk, Telecommunications, Technical Support, Contact Centers, Management, Process Improvement, Sales Management, Customer Service, Sales Operations, Mobile Devices, Sales, Account Management, Retail, Strategic Planning, Customer Retention, Team Building, Leadership, Direct Sales, Wireless, Time Management, Microsoft Office, Microsoft Word, Inventory Management, Solution Selling, Marketing, Marketing Strategy
Education
Texas Tech University 2006 — 2009
Mass Communication/Media Studies
Sherri DeLau's Convergys Experience 1996 - Present
Job Consultant, Design, Convergys
Industry Commercial Real Estate
Experience
Convergys 1996 - Present
MEP Firm 1992 - 1996
Skills
Vendor Management, Call Center, Operations Management, Process Improvement, Project Management, Contract Management, Contract Negotiation, Budgets, Change Management, Troubleshooting, Performance Management, Team Leadership, Team Building
Education
The George Washington University 1998 — 2000
Masters Certificate Project Management, Project Management/Construction fit out
Valencia College
Drafting and Design Technology/Technician, General
Convergys 1996 - Present
MEP Firm 1992 - 1996
Skills
Vendor Management, Call Center, Operations Management, Process Improvement, Project Management, Contract Management, Contract Negotiation, Budgets, Change Management, Troubleshooting, Performance Management, Team Leadership, Team Building
Education
The George Washington University 1998 — 2000
Masters Certificate Project Management, Project Management/Construction fit out
Valencia College
Drafting and Design Technology/Technician, General
Rick Guinn's Convergys Experience 2000 - Present
Job Project Manager at Miller Electric Company
Industry Construction
Experience
Miller Electric Company March 2008 - Present
convergys 2000 - Present
Convergys Corperation May 1983 - March 2008
Skills
Data Center, Customer Service, Engineering, Facilities Management, Project Management, Contract Management, AutoCAD, Process Scheduler, MS Project, Team Building, Project Planning, Construction Management, New Business Development, Operations Management, HVAC, Construction, Electricians, Contract Negotiation, Management
Education
The George Washington University 1999 — 2001
Master's certification of Project Management
Builing Owners Management Association 1997 — 2000
Real estate management, facilities management
Electrical apprenticeship 1976 — 1990
Electrical trade
Miller Electric Company March 2008 - Present
convergys 2000 - Present
Convergys Corperation May 1983 - March 2008
Skills
Data Center, Customer Service, Engineering, Facilities Management, Project Management, Contract Management, AutoCAD, Process Scheduler, MS Project, Team Building, Project Planning, Construction Management, New Business Development, Operations Management, HVAC, Construction, Electricians, Contract Negotiation, Management
Education
The George Washington University 1999 — 2001
Master's certification of Project Management
Builing Owners Management Association 1997 — 2000
Real estate management, facilities management
Electrical apprenticeship 1976 — 1990
Electrical trade
Jerry Wahlert's Convergys Experience August 2013 - December 2014
Job MSR at Pentagon Federal Credit Union (PenFed Credit Union)
Industry Education Management
Experience
Pentagon Federal Credit Union (PenFed Credit Union) January 2015 - Present
Convergys August 2013 - December 2014
Self-Employed December 1970 - December 2014
St. Paul's Lutheran School August 2014 - November 2014
Education
The American College 1986 — 1992
Chartered Financial Consultant, Chartered Life Underwriter, Investment and Insurance Brokerage & Financial Advisor
Concordia University Seward, NE 1967 — 1970
B.S. Education, Englishl / Speech, Psychology
Pentagon Federal Credit Union (PenFed Credit Union) January 2015 - Present
Convergys August 2013 - December 2014
Self-Employed December 1970 - December 2014
St. Paul's Lutheran School August 2014 - November 2014
Education
The American College 1986 — 1992
Chartered Financial Consultant, Chartered Life Underwriter, Investment and Insurance Brokerage & Financial Advisor
Concordia University Seward, NE 1967 — 1970
B.S. Education, Englishl / Speech, Psychology
Marshall Perry's Convergys Experience February 2013 - Present
Job Senior Operations Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2013 - Present
Sears Home Improvement Products September 2012 - January 2013
Ollies Bargain Outlets April 2011 - May 2012
Garden Ridge March 2008 - March 2011
ICT Group, Inc September 2006 - February 2008
People Support, Inc 2005 - 2006
DecisionOne January 2002 - June 2005
Convergys 1999 - 2001
United States Marine Corps May 1978 - November 2000
CSK Auto 1992 - 1999
Skills
Team Leadership, Team Building, Leadership, Management, Change Management, Recruiting, CRM, Call Center, Customer Experience, Workforce Management, Military, Operations Management, Customer Service, Process Improvement, Customer Satisfaction, Strategic Planning, Performance Management, Coaching, Project Management, Program Management, Project Planning, Employee Relations, Vendor Management, Outsourcing, Sales, Inventory Management, Employee Training, Retail, Call Centers, Human Resources, Strategy, Logistics
Education
Webster University 1983 — 1985
MA, Management
The Citadel 1974 — 1978
BA, Psychology
Convergys February 2013 - Present
Sears Home Improvement Products September 2012 - January 2013
Ollies Bargain Outlets April 2011 - May 2012
Garden Ridge March 2008 - March 2011
ICT Group, Inc September 2006 - February 2008
People Support, Inc 2005 - 2006
DecisionOne January 2002 - June 2005
Convergys 1999 - 2001
United States Marine Corps May 1978 - November 2000
CSK Auto 1992 - 1999
Skills
Team Leadership, Team Building, Leadership, Management, Change Management, Recruiting, CRM, Call Center, Customer Experience, Workforce Management, Military, Operations Management, Customer Service, Process Improvement, Customer Satisfaction, Strategic Planning, Performance Management, Coaching, Project Management, Program Management, Project Planning, Employee Relations, Vendor Management, Outsourcing, Sales, Inventory Management, Employee Training, Retail, Call Centers, Human Resources, Strategy, Logistics
Education
Webster University 1983 — 1985
MA, Management
The Citadel 1974 — 1978
BA, Psychology
Rana El Hattab's Convergys Experience September 2007 - September 2009
Job Senior Project Manager, Innovation Delivery and Performance
Industry Public Policy
Experience
Innovation Delivery and Performance, Mayor's Office, City ofo Atlanta July 2015 - Present
Nuru International August 2013 - August 2014
REPUBLIC OF LIBERIA, Ministry of Commerce and Industry May 2012 - August 2012
ASH Center for Democratic Governance and Innovation August 2011 - May 2012
MAKTABTY February 2010 - January 2012
Convergys September 2007 - September 2009
Skills
Strategy, Operating Budgets, Software Development, Project Management, MS Project, SharePoint, Arabic, C#, Project Planning, Proposal Writing, Research, Agile Methodologies, Agile Project Management, Microsoft Office, Training, Langugages, MS Office Suite, Capacity Building, Gamification, Analysis, Operations Management, Business Planning, International..., Data Analysis, Program Management, Public Policy, Policy Analysis, International Relations, Nonprofits, Qualitative Research, Leadership, Policy
Education
HARVARD UNIVERSITY, John F. Kennedy School of 2011 — 2013
MPP
The American University in Cairo 2003 — 2007
B.Sc
Innovation Delivery and Performance, Mayor's Office, City ofo Atlanta July 2015 - Present
Nuru International August 2013 - August 2014
REPUBLIC OF LIBERIA, Ministry of Commerce and Industry May 2012 - August 2012
ASH Center for Democratic Governance and Innovation August 2011 - May 2012
MAKTABTY February 2010 - January 2012
Convergys September 2007 - September 2009
Skills
Strategy, Operating Budgets, Software Development, Project Management, MS Project, SharePoint, Arabic, C#, Project Planning, Proposal Writing, Research, Agile Methodologies, Agile Project Management, Microsoft Office, Training, Langugages, MS Office Suite, Capacity Building, Gamification, Analysis, Operations Management, Business Planning, International..., Data Analysis, Program Management, Public Policy, Policy Analysis, International Relations, Nonprofits, Qualitative Research, Leadership, Policy
Education
HARVARD UNIVERSITY, John F. Kennedy School of 2011 — 2013
MPP
The American University in Cairo 2003 — 2007
B.Sc
Chelci Lindsey's Convergys Experience 2006 - 2007
Job Marketing and Social Media Manager at HVE ConneXions
Industry Information Technology and Services
Experience
HVE ConneXions January 2013 - Present
Grand Homes March 2012 - January 2013
Choate USA April 2011 - December 2011
CPCI Management March 2010 - June 2011
CPCI Management 2007 - 2009
Convergys 2006 - 2007
Skills
RFI, Accounts Receivable, Proposal Writing, Accounts Payable, Contract Management, Purchasing Processes, Contract Negotiation, Technical Writing, RFP, Change Orders, Subcontracts Management, Web Design, Web Content, Management, Marketing, Purchasing, Project Management, Budgets, Customer Service, Sales
Education
Texas Tech University 2002 — 2011
BA in University Studies, Technical Writing, History, Personal Finance
HVE ConneXions January 2013 - Present
Grand Homes March 2012 - January 2013
Choate USA April 2011 - December 2011
CPCI Management March 2010 - June 2011
CPCI Management 2007 - 2009
Convergys 2006 - 2007
Skills
RFI, Accounts Receivable, Proposal Writing, Accounts Payable, Contract Management, Purchasing Processes, Contract Negotiation, Technical Writing, RFP, Change Orders, Subcontracts Management, Web Design, Web Content, Management, Marketing, Purchasing, Project Management, Budgets, Customer Service, Sales
Education
Texas Tech University 2002 — 2011
BA in University Studies, Technical Writing, History, Personal Finance
Amber Geisel's Convergys Experience June 2011 - Present
Job Research Analyst at Convergys
Industry Market Research
Experience
Convergys June 2011 - Present
Taylor Nelson Sofres February 2005 - June 2011
Taylor Nelson Sofres May 2003 - January 2005
Skills
Quantitative Research, Qualitative Research
Education
The College of Wooster 1997 — 2001
BA, Communication
Convergys June 2011 - Present
Taylor Nelson Sofres February 2005 - June 2011
Taylor Nelson Sofres May 2003 - January 2005
Skills
Quantitative Research, Qualitative Research
Education
The College of Wooster 1997 — 2001
BA, Communication
Samie Faz's Convergys Experience May 1999 - November 2003
Job GSOSupervisor, Lodging Support Services
Industry Leisure, Travel & Tourism
Experience
Expedia September 2008 - December 2010
Hotels.com November 2006 - September 2008
Hotels.com May 2004 - November 2006
Convergys May 1999 - November 2003
Education
Texas Tech University 2000 — 2002
International Business
Expedia September 2008 - December 2010
Hotels.com November 2006 - September 2008
Hotels.com May 2004 - November 2006
Convergys May 1999 - November 2003
Education
Texas Tech University 2000 — 2002
International Business
Brian Hygh's Convergys Experience July 2004 - January 2008
Job Quality Assurance Associate at BNY Mellon
Industry Financial Services
Experience
BNY Mellon March 2009 - Present
BNSF Railways May 2008 - August 2008
Convergys July 2004 - January 2008
Georgia Departments of Transportation May 2006 - August 2006
Education
Texas Tech University
B.S., Industrial Engineering
BNY Mellon March 2009 - Present
BNSF Railways May 2008 - August 2008
Convergys July 2004 - January 2008
Georgia Departments of Transportation May 2006 - August 2006
Education
Texas Tech University
B.S., Industrial Engineering
Tina Marsh's Convergys Experience 1989 - 2009
Job PMP Project Manager with Strong Operational Leadership
Industry Outsourcing/Offshoring
Experience
Convergys 1989 - 2009
Skills
BPO, Outsourcing, Offshoring, Vendor Management, Call Center, Project Management, Workforce Management, Call Centers
Education
The George Washington University
PMI Certified
Convergys 1989 - 2009
Skills
BPO, Outsourcing, Offshoring, Vendor Management, Call Center, Project Management, Workforce Management, Call Centers
Education
The George Washington University
PMI Certified
Ralph Mannheimer's Convergys Experience 1990 - 1996
Job Senior Consultant at Management Consultant Practice
Industry Management Consulting
Experience
Management Consultant Practice Vice President of SalesApplied Image Inc.February 2013 - December 2013
Charon Planning July 2011 - March 2012
Management Consulting Practice January 2012 - January 2012
a Marketing Services Company and several non-profits 2009 - August 2011
Caliper 2008 - 2009
Caliper 2004 - 2008
Iron Mountain Comac Division 2000 - 2004
Pierce Leahy/Iron Mountain 1996 - 2000
Convergys 1990 - 1996
RCA Global Communications 1981 - 1990
Skills
Strategic Partnerships, Account Management, Strategic Planning, Talent Management, Coaching, New Business Development, Consultative Selling, Management Consulting, Collaborative, Talent Assessment, Organizational..., Individual Development, Sales Force..., Leadership, Contract Negotiation, Key Account Management, Sales Process, Sales Management, Marketing Strategy, Business Development, Sales, Strategy, Negotiation, Forecasting, Business Strategy, Team Building, Start-ups, Business Planning, Team Leadership, Salesforce.com, Performance Management, Solution Selling, Customer Service, Direct Sales, Non-profits, Talent Acquisition, Human Resources, Management, Selling, Sales Effectiveness, Collaboration, Process Improvement, Program Management, Leadership Development, Change Management, Budgets, Executive Management, Mergers & Acquisitions, Project Planning, Customer Retention
Education
American University of Paris
University of Miami - School of Business
B.BA, Marketing
Management Consultant Practice Vice President of SalesApplied Image Inc.February 2013 - December 2013
Charon Planning July 2011 - March 2012
Management Consulting Practice January 2012 - January 2012
a Marketing Services Company and several non-profits 2009 - August 2011
Caliper 2008 - 2009
Caliper 2004 - 2008
Iron Mountain Comac Division 2000 - 2004
Pierce Leahy/Iron Mountain 1996 - 2000
Convergys 1990 - 1996
RCA Global Communications 1981 - 1990
Skills
Strategic Partnerships, Account Management, Strategic Planning, Talent Management, Coaching, New Business Development, Consultative Selling, Management Consulting, Collaborative, Talent Assessment, Organizational..., Individual Development, Sales Force..., Leadership, Contract Negotiation, Key Account Management, Sales Process, Sales Management, Marketing Strategy, Business Development, Sales, Strategy, Negotiation, Forecasting, Business Strategy, Team Building, Start-ups, Business Planning, Team Leadership, Salesforce.com, Performance Management, Solution Selling, Customer Service, Direct Sales, Non-profits, Talent Acquisition, Human Resources, Management, Selling, Sales Effectiveness, Collaboration, Process Improvement, Program Management, Leadership Development, Change Management, Budgets, Executive Management, Mergers & Acquisitions, Project Planning, Customer Retention
Education
American University of Paris
University of Miami - School of Business
B.BA, Marketing
Debbie Immerso, PMP's Convergys Experience February 1988 - December 2002
Job Implementation Project Manager at MEDHOST
Industry Hospital & Health Care
Experience
MEDHOST July 2013 - Present
Advocare June 2010 - Present
Community Health Services January 2012 - July 2012
Florida Hospital August 2011 - November 2011
Florida Hospital Deland February 2008 - March 2010
Adventist Health Systems June 2005 - February 2008
Default Consulting International April 2003 - October 2004
Convergys February 1988 - December 2002
Skills
EMR, MS Project, Project Planning, Budget, Microsoft Office, Microsoft Excel, Procurement, Cerner, Healthcare, Visio, Healthcare Information..., Process Improvement, Requirements Analysis, Program Management, Project Management, Vendor Management, Team Building, Software Documentation, Team Leadership, Software Implementation, Six Sigma Green Belt..., Access, Leadership, Management, Hospitals, Project Portfolio..., Strategic Planning
Education
The George Washington University 1997 — 1999
Masters Certification, Project Management
University of Central Florida
BS, Business Administration
MEDHOST July 2013 - Present
Advocare June 2010 - Present
Community Health Services January 2012 - July 2012
Florida Hospital August 2011 - November 2011
Florida Hospital Deland February 2008 - March 2010
Adventist Health Systems June 2005 - February 2008
Default Consulting International April 2003 - October 2004
Convergys February 1988 - December 2002
Skills
EMR, MS Project, Project Planning, Budget, Microsoft Office, Microsoft Excel, Procurement, Cerner, Healthcare, Visio, Healthcare Information..., Process Improvement, Requirements Analysis, Program Management, Project Management, Vendor Management, Team Building, Software Documentation, Team Leadership, Software Implementation, Six Sigma Green Belt..., Access, Leadership, Management, Hospitals, Project Portfolio..., Strategic Planning
Education
The George Washington University 1997 — 1999
Masters Certification, Project Management
University of Central Florida
BS, Business Administration
David/Sekou Swaray's Convergys Experience January 2001 - January 2007
Job Network Administrator & system Engineer
Industry Events Services
Experience
I't All About You, events November 2012 - Present
SunMedia Advertising January 2010 - December 2010
Convergys January 2001 - January 2007
Skills
Technical Support, Help Desk Support, System Administration, Troubleshooting, Windows, Networking, Dell Computers, Operating Systems, A Certified, Security, Windows Vista, Server Administration, Software Installation, Group Policy, VMware, Windows XP Pro, IIS, Wireless Networking, Routers, DHCP, Microsoft Certified..., Linux, FTP, System Deployment, Cisco Routers, Network Security, Cisco IOS, Hyper-V, Firewalls, LAN-WAN, Laptops, Software Documentation, Printers, Antivirus, Citrix
Education
Willis College of business and Technology 2011 — 2013
Diploma, Network Administrator/Engineer
Algonquin College of Applied Arts and Technology 1999 — 2002
network - system support specialist, Computer Engineering
The American University in Cairo 1994 — 1998
Master of Business Administration (MBA), International Business
American Science City Cairo Egypt 1992 — 1994
Diploma, Information Technology
I't All About You, events November 2012 - Present
SunMedia Advertising January 2010 - December 2010
Convergys January 2001 - January 2007
Skills
Technical Support, Help Desk Support, System Administration, Troubleshooting, Windows, Networking, Dell Computers, Operating Systems, A Certified, Security, Windows Vista, Server Administration, Software Installation, Group Policy, VMware, Windows XP Pro, IIS, Wireless Networking, Routers, DHCP, Microsoft Certified..., Linux, FTP, System Deployment, Cisco Routers, Network Security, Cisco IOS, Hyper-V, Firewalls, LAN-WAN, Laptops, Software Documentation, Printers, Antivirus, Citrix
Education
Willis College of business and Technology 2011 — 2013
Diploma, Network Administrator/Engineer
Algonquin College of Applied Arts and Technology 1999 — 2002
network - system support specialist, Computer Engineering
The American University in Cairo 1994 — 1998
Master of Business Administration (MBA), International Business
American Science City Cairo Egypt 1992 — 1994
Diploma, Information Technology
Rene' Powell (Sherrill) Bradley's Convergys Experience September 2014 - April 2015
Job Customer Service Expert
Industry Consumer Services
Experience
Sutherland Global Services April 2015 - Present
Convergys September 2014 - April 2015
Suddenlink Communications April 2014 - September 2014
Wells Fargo December 2011 - September 2013
UAH Management April 2010 - October 2010
HOUSING AUTHORITY OF THE CITY OF LAS VEGAS LAS VEGAS, NEVADA August 2007 - February 2008
EVANS PROPERTY MANAGEMENT INC December 2006 - May 2007
INTERSTATE REALTY MANAGEMENT COMPANY May 2005 - December 2006
ACCESSIBLE SPACE, INCORPORATED May 2002 - August 2004
MAYAN MANAGEMENT September 1999 - February 2002
Skills
Marketing Strategy, AMSI, Budgets, Affordable Housing, Leases, LIHTC, Account Management, New Business Development, Section 8, Investment Properties, Real Estate, Management, Marketing, Finance, Program Management, Sales, Public Speaking, Customer Service, Microsoft Office
Education
Coronado High School 1977 — 1980
Texas Tech University
Speech Communications and Competition, Life Sciences
West Texas State University
Forensics Competition
Sutherland Global Services April 2015 - Present
Convergys September 2014 - April 2015
Suddenlink Communications April 2014 - September 2014
Wells Fargo December 2011 - September 2013
UAH Management April 2010 - October 2010
HOUSING AUTHORITY OF THE CITY OF LAS VEGAS LAS VEGAS, NEVADA August 2007 - February 2008
EVANS PROPERTY MANAGEMENT INC December 2006 - May 2007
INTERSTATE REALTY MANAGEMENT COMPANY May 2005 - December 2006
ACCESSIBLE SPACE, INCORPORATED May 2002 - August 2004
MAYAN MANAGEMENT September 1999 - February 2002
Skills
Marketing Strategy, AMSI, Budgets, Affordable Housing, Leases, LIHTC, Account Management, New Business Development, Section 8, Investment Properties, Real Estate, Management, Marketing, Finance, Program Management, Sales, Public Speaking, Customer Service, Microsoft Office
Education
Coronado High School 1977 — 1980
Texas Tech University
Speech Communications and Competition, Life Sciences
West Texas State University
Forensics Competition
Karen Tesarz's Convergys Experience March 2008 - Present
Job Sr IT Project Manager
Industry Information Technology and Services
Experience
Ranstand Technologies January 2012 - Present
Convergys March 2008 - Present
Convergys Corporation January 2008 - January 2012
Wachovia Bank January 1999 - January 2007
EDS Corporation January 1998 - January 1999
IBM Retail Solutions January 1984 - January 1998
IBM Corporation January 1981 - January 1984
IBM Corporation January 1978 - January 1981
Skills
Technical Support, Software Documentation, Business Requirements, Business Intelligence, Change Management, Telecommunications, Troubleshooting, Team Leadership
Education
The George Washington University 1997 — 1998
Masters, Project Management
Ranstand Technologies January 2012 - Present
Convergys March 2008 - Present
Convergys Corporation January 2008 - January 2012
Wachovia Bank January 1999 - January 2007
EDS Corporation January 1998 - January 1999
IBM Retail Solutions January 1984 - January 1998
IBM Corporation January 1981 - January 1984
IBM Corporation January 1978 - January 1981
Skills
Technical Support, Software Documentation, Business Requirements, Business Intelligence, Change Management, Telecommunications, Troubleshooting, Team Leadership
Education
The George Washington University 1997 — 1998
Masters, Project Management
Courtney Kattner's Convergys Experience 2002 - 2005
Job Event Coordinator at Just Between Friends of Lubbock, TX
Industry Wholesale
Experience
Just Between Friends of Lubbock, TX May 2010 - Present
Convergys 2002 - 2005
Skills
Event Planning, Marketing Communications, Social Media, Management, Social Networking, New Business Development, Strategic Planning, Marketing Strategy, Public Relations, Customer Service, Team Building, Public Speaking
Education
Texas Tech University 1999 — 2002
Bachelor of Science (B.S.), Agricultural Communications
Just Between Friends of Lubbock, TX May 2010 - Present
Convergys 2002 - 2005
Skills
Event Planning, Marketing Communications, Social Media, Management, Social Networking, New Business Development, Strategic Planning, Marketing Strategy, Public Relations, Customer Service, Team Building, Public Speaking
Education
Texas Tech University 1999 — 2002
Bachelor of Science (B.S.), Agricultural Communications
Elaine Mahon's Convergys Experience 2005 - 2007
Job Senior Associate
Industry Financial Services
Experience
JPMorgan Chase & Co. January 2015 - Present
Virtus Partners, LLC January 2014 - January 2015
Virtus Partners, LLC October 2012 - January 2014
Markit September 2007 - October 2012
New York Life Insurance Company June 2007 - September 2007
Convergys 2005 - 2007
West Teleservices May 2002 - April 2003
Skills
Data Reconciliation, Requirements Analysis, Data Analysis, Portfolio Management, Quality Assurance, Relationship Management, Problem Solving, Strategic Thinking, Key Metrics, Business Analysis, Training, Synthesizing, CLO, Hedge Funds, Broker-Dealer, Buy-side, Fund Administration, Software Asset..., Process Improvement, Bloomberg, Equities, Structured Finance, Management, Sales, Trading, Fixed Income, Derivatives, Asset Management, Financial Services
Education
Texas Tech University - Rawls College of Business 2005 — 2007
MBA, General Business
University of Tennessee College of Law 2004 — 2005
Law
Texas Tech University 2002 — 2004
BA, English
JPMorgan Chase & Co. January 2015 - Present
Virtus Partners, LLC January 2014 - January 2015
Virtus Partners, LLC October 2012 - January 2014
Markit September 2007 - October 2012
New York Life Insurance Company June 2007 - September 2007
Convergys 2005 - 2007
West Teleservices May 2002 - April 2003
Skills
Data Reconciliation, Requirements Analysis, Data Analysis, Portfolio Management, Quality Assurance, Relationship Management, Problem Solving, Strategic Thinking, Key Metrics, Business Analysis, Training, Synthesizing, CLO, Hedge Funds, Broker-Dealer, Buy-side, Fund Administration, Software Asset..., Process Improvement, Bloomberg, Equities, Structured Finance, Management, Sales, Trading, Fixed Income, Derivatives, Asset Management, Financial Services
Education
Texas Tech University - Rawls College of Business 2005 — 2007
MBA, General Business
University of Tennessee College of Law 2004 — 2005
Law
Texas Tech University 2002 — 2004
BA, English
Porcha Green's Convergys Experience November 2010 - June 2013
Job Merchandiser
Industry Consumer Services
Experience
Premier Retail Services February 2014 - Present
Convergence Marketing January 2014 - Present
Convergys November 2010 - June 2013
Live Ops January 2010 - January 2011
Skills
Microsoft Office, Retail, Merchandising, Customer Service, Phlebotomy
Education
The Art Institute of Pittsburgh-Online Division 2011 — 2016
Bachelor's degree, Fashion and Retail Management
Sanford Brown Institute 2004 — 2005
Diploma, Medical/Clinical Assistant
Premier Retail Services February 2014 - Present
Convergence Marketing January 2014 - Present
Convergys November 2010 - June 2013
Live Ops January 2010 - January 2011
Skills
Microsoft Office, Retail, Merchandising, Customer Service, Phlebotomy
Education
The Art Institute of Pittsburgh-Online Division 2011 — 2016
Bachelor's degree, Fashion and Retail Management
Sanford Brown Institute 2004 — 2005
Diploma, Medical/Clinical Assistant
Olin Chuck Pendleton's Convergys Experience September 2004 - June 2012
Job
Industry Mechanical or Industrial Engineering
Experience
Convergys September 2004 - June 2012
Amarillo Gear Company October 2000 - March 2004
US Army July 1996 - October 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Nessus, ANSYS, Matlab, Autodesk Inventor
Education
Texas Tech University 2009 — 2012
Bachelor of Science (BS), Mechanical Engineering, 3.29
Convergys September 2004 - June 2012
Amarillo Gear Company October 2000 - March 2004
US Army July 1996 - October 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Nessus, ANSYS, Matlab, Autodesk Inventor
Education
Texas Tech University 2009 — 2012
Bachelor of Science (BS), Mechanical Engineering, 3.29
Tonya Costillo's Convergys Experience October 2006 - January 2007
Job Higher Education Professional
Industry Higher Education
Experience
Lubbock or Dallas, Texas April 2012 - Present
Texas Tech University Hospitality Services January 2008 - April 2012
Texas Tech University, Advanced Technology Learning Center February 2007 - August 2007
Convergys October 2006 - January 2007
Skills
Computer Hardware, Software, Customer Service, Communication, Detail Oriented, Technical Writing, Network Troubleshooting, Point of Sale Equipment..., Phone Support, Adaptability, Analytical
Education
Texas Tech University 2000 — 2008
BA, Psychology, Journalism
Lubbock or Dallas, Texas April 2012 - Present
Texas Tech University Hospitality Services January 2008 - April 2012
Texas Tech University, Advanced Technology Learning Center February 2007 - August 2007
Convergys October 2006 - January 2007
Skills
Computer Hardware, Software, Customer Service, Communication, Detail Oriented, Technical Writing, Network Troubleshooting, Point of Sale Equipment..., Phone Support, Adaptability, Analytical
Education
Texas Tech University 2000 — 2008
BA, Psychology, Journalism
Erin Perez's Convergys Experience August 2008 - June 2012
Job Student at The Art Institute of CaliforniaSunnyvale
Industry
Experience
Convergys August 2008 - June 2012
Convergys August 2008 - June 2012
Convergys August 2008 - May 2012
Finishline May 2005 - August 2008
The Children’s Garden January 2007 - June 2007
Education
The Art Institute of California-Sunnyvale 2012 — 2015
Mayfield High School
Diploma
Convergys August 2008 - June 2012
Convergys August 2008 - June 2012
Convergys August 2008 - May 2012
Finishline May 2005 - August 2008
The Children’s Garden January 2007 - June 2007
Education
The Art Institute of California-Sunnyvale 2012 — 2015
Mayfield High School
Diploma
Artesia Thomas's Convergys Experience January 2005 - January 2007
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
PFSweb February 2012 - January 2013
PFSweb 2012 - 2013
Suddenlink Communications November 2007 - September 2009
Convergys January 2005 - January 2007
Education
Lubbock High School
Distinguished Diploma
Texas Tech University
Publicists, Advertising and Media
PFSweb February 2012 - January 2013
PFSweb 2012 - 2013
Suddenlink Communications November 2007 - September 2009
Convergys January 2005 - January 2007
Education
Lubbock High School
Distinguished Diploma
Texas Tech University
Publicists, Advertising and Media
Sibyl isaza's Convergys Experience July 2012 - February 2013
Job dispatcher at advance auto locksmith
Industry Automotive
Experience
advance auto locksmith April 2012 - Present
Convergys July 2012 - February 2013
gap October 2010 - July 2012
Education
The College of Westchester 1993 — 1996
Associate's degree, Accounting
our lady of victory academy
advance auto locksmith April 2012 - Present
Convergys July 2012 - February 2013
gap October 2010 - July 2012
Education
The College of Westchester 1993 — 1996
Associate's degree, Accounting
our lady of victory academy
Liza Hagey's Convergys Experience 2011 - 2012
Job Medical Transcriptionist
Industry Hospital & Health Care
Experience
Convergys 2011 - 2012
InHealth December 2009 - August 2011
Skills
Clerical Skills, Medical Terminology, Medical Records, Medical Transcription, Typing, Telephone Skills, Computer Proficiency, Microsoft Office, Office Equipment, Assistant Work
Education
The University of Texas-Pan American 2005 — 2008
Bachelor's degree, Psychology and Political Science
College of New Rochelle 2003 — 2005
Convergys 2011 - 2012
InHealth December 2009 - August 2011
Skills
Clerical Skills, Medical Terminology, Medical Records, Medical Transcription, Typing, Telephone Skills, Computer Proficiency, Microsoft Office, Office Equipment, Assistant Work
Education
The University of Texas-Pan American 2005 — 2008
Bachelor's degree, Psychology and Political Science
College of New Rochelle 2003 — 2005
Jessica Colunga's Convergys Experience May 2013 - November 2013
Job Student at Texas Tech University
Industry Insurance
Experience
Convergys May 2013 - November 2013
Ohana August 2012 - May 2013
Barnes & Noble College May 2012 - September 2012
Texas Tech University August 2011 - May 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Project Management, Leadership, Multivariable Calculus, Statistics
Education
Texas Tech University 2010 — 2014
Bachelor of Arts (BA), Mathematics
Convergys May 2013 - November 2013
Ohana August 2012 - May 2013
Barnes & Noble College May 2012 - September 2012
Texas Tech University August 2011 - May 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Project Management, Leadership, Multivariable Calculus, Statistics
Education
Texas Tech University 2010 — 2014
Bachelor of Arts (BA), Mathematics
Geneva Sparks's Convergys Experience February 2013 - April 2014
Job Psychology Major/Human Resources Minor|Texas Tech University
Industry Human Resources
Experience
Convergys February 2013 - April 2014
Jo-Ann Stores, LLC. June 2011 - August 2012
Skills
Customer Service, Interpersonal..., Customer Satisfaction, Preparing Reports, Research, Data Entry, Telephone Skills, Sales, Microsoft Word, PowerPoint, Teamwork
Education
Texas Tech University 2013 — 2016
Psychology
Convergys February 2013 - April 2014
Jo-Ann Stores, LLC. June 2011 - August 2012
Skills
Customer Service, Interpersonal..., Customer Satisfaction, Preparing Reports, Research, Data Entry, Telephone Skills, Sales, Microsoft Word, PowerPoint, Teamwork
Education
Texas Tech University 2013 — 2016
Psychology
Carolyn Mask-Oats's Convergys Experience November 2012 - July 2013
Job Goal oriented and motivated to work at any job or position to the best of my ability.
Industry Hospital & Health Care
Experience
Grace Medical Center September 2013 - April 2014
Convergys November 2012 - July 2013
Dairy Queen Restaurant January 2009 - August 2009
Skills
Microsoft Office, Typing 40 WPM, 10 Key, Scanners, Copying, Printers, Money Handling, Medical Terminology, CPR Certified, CNA, Computer Proficiency
Education
Texas Woman's University 2014 — 2018
Bachelor’s Degree, Human Development and Family Studies, General
Texas Woman's University 2014 — 2018
Bachelor of Science (B.S.), Human Development and Family Studies, General
Grace Medical Center September 2013 - April 2014
Convergys November 2012 - July 2013
Dairy Queen Restaurant January 2009 - August 2009
Skills
Microsoft Office, Typing 40 WPM, 10 Key, Scanners, Copying, Printers, Money Handling, Medical Terminology, CPR Certified, CNA, Computer Proficiency
Education
Texas Woman's University 2014 — 2018
Bachelor’s Degree, Human Development and Family Studies, General
Texas Woman's University 2014 — 2018
Bachelor of Science (B.S.), Human Development and Family Studies, General
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT