Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Michael Broome Michael Broome's Convergys Experience 2006 - 2007
Job Sr. Director, Benefits Delivery at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt January 2004 - Present
Aon Consulting January 2004 - January 2009
Convergys 2006 - 2007
Citistreet September 1998 - January 2004
Education
University of Central Florida - College of Business Administration 1988 — 1992
Astronaut High School 1984 — 1988
Aon Hewitt January 2004 - Present
Aon Consulting January 2004 - January 2009
Convergys 2006 - 2007
Citistreet September 1998 - January 2004
Education
University of Central Florida - College of Business Administration 1988 — 1992
Astronaut High School 1984 — 1988
Sean Robinson Sean Robinson's Convergys Experience December 2010 - June 2011
Job Project Manager at St. John's Business Solutions
Industry Marketing and Advertising
Experience
St. John's Business Solutions April 2009 - Present
Express Scripts October 2011 - Present
Convergys December 2010 - June 2011
Staples March 2010 - August 2010
Sprint May 2008 - September 2009
Sears, Roebuck and Co. February 2005 - May 2008
Skills
Leadership, Social Networking, Social Media, Marketing, Business Development, Interviews, Business Intelligence, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Team Leadership
Education
University of Central Florida 2003 — 2008
Bachelor of Business Administration, Business Administration and Management, General
St. John's Business Solutions April 2009 - Present
Express Scripts October 2011 - Present
Convergys December 2010 - June 2011
Staples March 2010 - August 2010
Sprint May 2008 - September 2009
Sears, Roebuck and Co. February 2005 - May 2008
Skills
Leadership, Social Networking, Social Media, Marketing, Business Development, Interviews, Business Intelligence, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Team Leadership
Education
University of Central Florida 2003 — 2008
Bachelor of Business Administration, Business Administration and Management, General
Jaime Stifanic's Convergys Experience July 2006 - August 2014
Job HR Manager
Industry Human Resources
Experience
Sheraton Orlando North August 2014 - Present
Convergys July 2006 - August 2014
Hancock Information Group (PRC) November 2004 - September 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Employee Relations
Education
University of Central Florida 2009 — 2012
Bachelor of Science (B.S.), Business Administration- Human Resources
Sheraton Orlando North August 2014 - Present
Convergys July 2006 - August 2014
Hancock Information Group (PRC) November 2004 - September 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Employee Relations
Education
University of Central Florida 2009 — 2012
Bachelor of Science (B.S.), Business Administration- Human Resources
Mikhail Sorokin, MBA, PMP Mikhail Sorokin, MBA, PMP's Convergys Experience July 2010 - April 2012
Job Project Manager at NetCracker Technology
Industry Information Technology and Services
Experience
NetCracker May 2012 - Present
Convergys July 2010 - April 2012
New Centurion Ent. December 2008 - January 2010
Bank of New York Mellon October 2007 - November 2008
New Centurion Ent. October 2006 - October 2007
Skills
PMP, MS Project, Vendor Management, Software Project..., Leadership, Strategic Planning, Finance, Program Management, Process Improvement, Microsoft Project, Excel, Financial Analysis, Customer Relations, Crystal Reports, CRM, ICOMS, BSS/OSS, Project Management, PMO, Business Process..., SDLC, IT Service Management, Cross-functional Team..., Earned Value Management, SPI
Education
University of Central Florida - College of Business Administration 2010 — 2011
MBA, Business
State University of New York at Oneonta 2003 — 2007
BS, Business Economics
NetCracker May 2012 - Present
Convergys July 2010 - April 2012
New Centurion Ent. December 2008 - January 2010
Bank of New York Mellon October 2007 - November 2008
New Centurion Ent. October 2006 - October 2007
Skills
PMP, MS Project, Vendor Management, Software Project..., Leadership, Strategic Planning, Finance, Program Management, Process Improvement, Microsoft Project, Excel, Financial Analysis, Customer Relations, Crystal Reports, CRM, ICOMS, BSS/OSS, Project Management, PMO, Business Process..., SDLC, IT Service Management, Cross-functional Team..., Earned Value Management, SPI
Education
University of Central Florida - College of Business Administration 2010 — 2011
MBA, Business
State University of New York at Oneonta 2003 — 2007
BS, Business Economics
Tonya Herbert Tonya Herbert's Convergys Experience April 2014 - June 2014
Job at Fire Rescue Communications Officer
Industry Marketing and Advertising
Experience
Hanania Automotive July 2014 - May 2015
Convergys April 2014 - June 2014
Bail2Go April 2013 - December 2013
Morgan & Morgan, P.A. December 2011 - July 2013
CFE Arena December 2010 - December 2011
National Urban League June 2009 - July 2009
Skills
Personal Injury, Notary Public, Event Planning, Critical Thinking, Client Intake, Microsoft Office, Office Management, QuickBooks, iOS, Adobe Creative Suite, Administrative Work, Customer Service, Microsoft Excel, Marketing, Data Entry, Outlook, Facebook, Time Management, Social Networking, Administrative..., Spreadsheets, PowerPoint, Microsoft Word, Social Media, Office Administration, Event Management, Research, OS X, Filing, Teamwork, Access, Microsoft Publisher, Social Media Marketing, Phone Etiquette, Nonprofits, Microsoft Office 2007, Mac OS, Hospitality, SPSS
Education
University of Central Florida 2010 — 2013
Bachelor of Arts (B.A.), Hospitality Administration/Management
Stanton College Preparatory 2006 — 2010
HS/IB Diploma, International Baccalaureate
Hanania Automotive July 2014 - May 2015
Convergys April 2014 - June 2014
Bail2Go April 2013 - December 2013
Morgan & Morgan, P.A. December 2011 - July 2013
CFE Arena December 2010 - December 2011
National Urban League June 2009 - July 2009
Skills
Personal Injury, Notary Public, Event Planning, Critical Thinking, Client Intake, Microsoft Office, Office Management, QuickBooks, iOS, Adobe Creative Suite, Administrative Work, Customer Service, Microsoft Excel, Marketing, Data Entry, Outlook, Facebook, Time Management, Social Networking, Administrative..., Spreadsheets, PowerPoint, Microsoft Word, Social Media, Office Administration, Event Management, Research, OS X, Filing, Teamwork, Access, Microsoft Publisher, Social Media Marketing, Phone Etiquette, Nonprofits, Microsoft Office 2007, Mac OS, Hospitality, SPSS
Education
University of Central Florida 2010 — 2013
Bachelor of Arts (B.A.), Hospitality Administration/Management
Stanton College Preparatory 2006 — 2010
HS/IB Diploma, International Baccalaureate
Gregory Savitch Gregory Savitch's Convergys Experience February 1998 - February 1999
Job
Industry Renewables & Environment
Experience
Wilmington Paper Corp November 2007 - Present
Global Information Specialists 2004 - 2007
TARGET RESUME INC 2001 - 2004
ONLINE-JOBS INC. 1996 - 2001
Convergys February 1998 - February 1999
Teleperformance January 1997 - February 1998
Skills
Integration, Disaster Recovery, SQL, Data Center, Networking, SharePoint, Microsoft SQL Server, Management, SDLC, Windows Azure, Vendor Management, Virtualization, Budgets, ITIL, Logistics Management, CRM, Security, Business Intelligence, VMware, Information Technology, Project Management, VoIP, IT Strategy, Software Development, IT Management, Active Directory, Servers, Strategic Planning, Leadership, Cloud Computing, Windows Server, IT Operations, Software Project..., Mobile Technology, Logistics, Contract Negotiation, Strategy, Troubleshooting, Technical Support, Joomla, Contract Management, Vendor Relationships, Infrastructure, Program Management, Business Analysis, Process Improvement, Databases, Hardware, Training, IOT
Education
University of Central Florida - College of Business Administration 1996 — 2004
Bachelor of Science (BS)
Wilmington Paper Corp November 2007 - Present
Global Information Specialists 2004 - 2007
TARGET RESUME INC 2001 - 2004
ONLINE-JOBS INC. 1996 - 2001
Convergys February 1998 - February 1999
Teleperformance January 1997 - February 1998
Skills
Integration, Disaster Recovery, SQL, Data Center, Networking, SharePoint, Microsoft SQL Server, Management, SDLC, Windows Azure, Vendor Management, Virtualization, Budgets, ITIL, Logistics Management, CRM, Security, Business Intelligence, VMware, Information Technology, Project Management, VoIP, IT Strategy, Software Development, IT Management, Active Directory, Servers, Strategic Planning, Leadership, Cloud Computing, Windows Server, IT Operations, Software Project..., Mobile Technology, Logistics, Contract Negotiation, Strategy, Troubleshooting, Technical Support, Joomla, Contract Management, Vendor Relationships, Infrastructure, Program Management, Business Analysis, Process Improvement, Databases, Hardware, Training, IOT
Education
University of Central Florida - College of Business Administration 1996 — 2004
Bachelor of Science (BS)
Ryan Atkins's Convergys Experience May 2008 - November 2009
Job Lead Instructional Systems Designer at Cyber Training Technologies
Industry E-Learning
Experience
Cyber Training Technologies April 2014 - Present
Carley Corporation October 2013 - February 2014
Rockwell Collins May 2013 - September 2013
Florida Virtual School January 2013 - May 2013
General Dynamics Information Technology March 2012 - November 2012
Carley Corporation November 2010 - March 2012
Bright House Networks November 2009 - November 2010
Convergys May 2008 - November 2009
Institute for Simulation and Training October 2007 - December 2007
Skills
Instructional Design, Dreamweaver, ADDIE, SCORM, Captivate, Flash, Photoshop, ILT, Storyboarding, SnagIt, Learning Management..., Camtasia, Instructor-led Training, Learning Management, Cakewalk Sonar, Adobe Photoshop, Adobe Illustrator, HTML, JavaScript, CSS, Sony Vegas, Digidesign Pro Tools, Final Cut Pro, ICW, AIM, Microsoft Office, Section 508, ISO 9000, Instructional Systems..., Adobe Captivate
Education
University of Central Florida 2009 — 2014
Master's Degree, Instructional Systems Design, 3.95 GPA
University of Central Florida 2002 — 2007
Bachelors of Arts, Digital Media
Cyber Training Technologies April 2014 - Present
Carley Corporation October 2013 - February 2014
Rockwell Collins May 2013 - September 2013
Florida Virtual School January 2013 - May 2013
General Dynamics Information Technology March 2012 - November 2012
Carley Corporation November 2010 - March 2012
Bright House Networks November 2009 - November 2010
Convergys May 2008 - November 2009
Institute for Simulation and Training October 2007 - December 2007
Skills
Instructional Design, Dreamweaver, ADDIE, SCORM, Captivate, Flash, Photoshop, ILT, Storyboarding, SnagIt, Learning Management..., Camtasia, Instructor-led Training, Learning Management, Cakewalk Sonar, Adobe Photoshop, Adobe Illustrator, HTML, JavaScript, CSS, Sony Vegas, Digidesign Pro Tools, Final Cut Pro, ICW, AIM, Microsoft Office, Section 508, ISO 9000, Instructional Systems..., Adobe Captivate
Education
University of Central Florida 2009 — 2014
Master's Degree, Instructional Systems Design, 3.95 GPA
University of Central Florida 2002 — 2007
Bachelors of Arts, Digital Media
Adam Stow's Convergys Experience July 2005 - December 2009
Job Associate Producer at Trendy Entertainment LLC
Industry Computer Games
Experience
Trendy Entertainment LLC July 2013 - Present
Trendy Entertainment LLC December 2011 - July 2013
Ten Ton Hammer December 2008 - August 2012
Convergys July 2005 - December 2009
GameStop February 2003 - May 2005
Skills
Agile Project Management, Scrum, Agile Methodologies, Game Balance, Unreal Editor, Art, Content Management, HTML, Game Development, Community Management, Project Management, Game Design, Online Gaming, MMO, Video Games
Education
University of Central Florida 2007 — 2011
Bachelor of Science (BS), Econometrics and Quantitative Economics
Trendy Entertainment LLC July 2013 - Present
Trendy Entertainment LLC December 2011 - July 2013
Ten Ton Hammer December 2008 - August 2012
Convergys July 2005 - December 2009
GameStop February 2003 - May 2005
Skills
Agile Project Management, Scrum, Agile Methodologies, Game Balance, Unreal Editor, Art, Content Management, HTML, Game Development, Community Management, Project Management, Game Design, Online Gaming, MMO, Video Games
Education
University of Central Florida 2007 — 2011
Bachelor of Science (BS), Econometrics and Quantitative Economics
Bijal Morjaria Bijal Morjaria's Convergys Experience 1997 - 2002
Job Systems Testing Coordinator at Macys Systems and Technology
Industry Information Technology and Services
Experience
Macy's Systems and Technology September 2013 - Present
Citi NAIT January 2012 - June 2013
Cincinnati Financial Corporation 2005 - 2006
Convergys 1997 - 2002
Skills
Quality Center, SDLC, Requirements Analysis, Manual Testing, Automated Software..., Agile Methodologies, Microsoft SQL Server, COBOL, Testing, Defect Tracking, Regression Testing, User Acceptance Testing, Test Cases, Unix, Quality Assurance, Test Strategy, Test Planning, SQL, Software Documentation, HP Quality Center, Software Development
Education
University of Cincinnati 1988 — 1993
Bachelor of Science, Materials Engineering
Macy's Systems and Technology September 2013 - Present
Citi NAIT January 2012 - June 2013
Cincinnati Financial Corporation 2005 - 2006
Convergys 1997 - 2002
Skills
Quality Center, SDLC, Requirements Analysis, Manual Testing, Automated Software..., Agile Methodologies, Microsoft SQL Server, COBOL, Testing, Defect Tracking, Regression Testing, User Acceptance Testing, Test Cases, Unix, Quality Assurance, Test Strategy, Test Planning, SQL, Software Documentation, HP Quality Center, Software Development
Education
University of Cincinnati 1988 — 1993
Bachelor of Science, Materials Engineering
Isaiah Walker's Convergys Experience September 2014 - Present
Job AT&T technician support
Industry Telecommunications
Experience
Convergys September 2014 - Present
Howard Middle School August 2010 - Present
KRS Wealth Management July 2013 - May 2014
Women's Trial Group August 2009 - September 2012
Skills
Critical Thinking, Data Analysis, Economics, Microsoft Office, Research, Spanish, Time Management
Education
Valencia College 2009 — 2012
Associate of Arts (AA), General Studies
University of Central Florida
Finance, General
Convergys September 2014 - Present
Howard Middle School August 2010 - Present
KRS Wealth Management July 2013 - May 2014
Women's Trial Group August 2009 - September 2012
Skills
Critical Thinking, Data Analysis, Economics, Microsoft Office, Research, Spanish, Time Management
Education
Valencia College 2009 — 2012
Associate of Arts (AA), General Studies
University of Central Florida
Finance, General
Nathan Ferdinandt's Convergys Experience May 2012 - August 2012
Job Videographer at SoftRock
Industry Motion Pictures and Film
Experience
SoftRock May 2014 - Present
Nathan Ferdinandt Film May 2013 - Present
Blockbuster June 2011 - January 2014
Convergys May 2012 - August 2012
Skills
Videography, Adobe Creative Suite, Film Production, Video Editing, Premiere, Camera Operation, Camera Operating, Video Production, Final Cut Pro, Film Editing, Short Films, After Effects, Directing, Photoshop, Lighting, Feature Films, Independent Film, Camera Assistant, Canon Cameras, Video Camera
Education
University of Central Florida 2009 — 2013
Bachelor of Arts (BA), Film/Cinema/Video Studies
SoftRock May 2014 - Present
Nathan Ferdinandt Film May 2013 - Present
Blockbuster June 2011 - January 2014
Convergys May 2012 - August 2012
Skills
Videography, Adobe Creative Suite, Film Production, Video Editing, Premiere, Camera Operation, Camera Operating, Video Production, Final Cut Pro, Film Editing, Short Films, After Effects, Directing, Photoshop, Lighting, Feature Films, Independent Film, Camera Assistant, Canon Cameras, Video Camera
Education
University of Central Florida 2009 — 2013
Bachelor of Arts (BA), Film/Cinema/Video Studies
Robert Reider's Convergys Experience November 1999 - June 2000
Job Freelance Audio Engineer / Score Composer
Industry Entertainment
Experience
Akahon Audio February 2009 - Present
Full Sail University November 2006 - November 2010
Sam Ash Music July 2005 - November 2006
New York Times Television May 2003 - August 2003
Convergys November 1999 - June 2000
Skills
Audio Post Production, Songwriting, Pro Tools, Audio Engineering, Logic Pro, Sound Design, Live Sound, Audio Editing, Music Production, Short Films, Guitarist, Studio Recording, Sound Editing, Recording, Sound, Post Production, Composition, Film Scoring, Feature Films, Drums, Dialogue Editing, Ableton Live, Voice Over, Film, Music Industry, Music, Final Cut Pro, Film Production, Entertainment, Television, Music Videos, Foley, Mixer, SFX, Music Technology
Education
University of Central Florida 1999 — 2004
BA, C.I.T. and Music Technology
Akahon Audio February 2009 - Present
Full Sail University November 2006 - November 2010
Sam Ash Music July 2005 - November 2006
New York Times Television May 2003 - August 2003
Convergys November 1999 - June 2000
Skills
Audio Post Production, Songwriting, Pro Tools, Audio Engineering, Logic Pro, Sound Design, Live Sound, Audio Editing, Music Production, Short Films, Guitarist, Studio Recording, Sound Editing, Recording, Sound, Post Production, Composition, Film Scoring, Feature Films, Drums, Dialogue Editing, Ableton Live, Voice Over, Film, Music Industry, Music, Final Cut Pro, Film Production, Entertainment, Television, Music Videos, Foley, Mixer, SFX, Music Technology
Education
University of Central Florida 1999 — 2004
BA, C.I.T. and Music Technology
Alexis Ansley's Convergys Experience 2010 - 2011
Job Account Manager at IZEA
Industry Public Relations and Communications
Experience
IZEA September 2014 - Present
SoftRock September 2012 - Present
Lex&Pooch Styling Company May 2011 - February 2014
Orlando Fashion Magazine 2013 - 2014
snapFOODS Global April 2011 - 2013
New Image Youth Center February 2012 - August 2012
Convergys 2010 - 2011
Skills
Styling, Facebook, Marketing, Journalism, Public Relations, Social Networking, Publicity, Media Relations, Office Administration, Fashion Writing, Event Planning, Apparel, Social Media, Social Media Marketing
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Interpersonal - Organizational Communication
IZEA September 2014 - Present
SoftRock September 2012 - Present
Lex&Pooch Styling Company May 2011 - February 2014
Orlando Fashion Magazine 2013 - 2014
snapFOODS Global April 2011 - 2013
New Image Youth Center February 2012 - August 2012
Convergys 2010 - 2011
Skills
Styling, Facebook, Marketing, Journalism, Public Relations, Social Networking, Publicity, Media Relations, Office Administration, Fashion Writing, Event Planning, Apparel, Social Media, Social Media Marketing
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Interpersonal - Organizational Communication
Dennis Wood's Convergys Experience May 2004 - April 2005
Job Data Security Analyst at Adventist Health System
Industry Computer & Network Security
Experience
Adventist Health System November 2011 - Present
University of Phoenix May 2010 - Present
Adventist Health System Information Services December 2007 - November 2011
Fairwinds Credit Union January 2007 - December 2007
Ocwen Financials April 2005 - January 2007
Convergys May 2004 - April 2005
University of Central Florida June 2003 - May 2004
Primedia January 2003 - June 2003
Oracle October 2000 - December 2002
Business Innovations Group, Inc. December 1998 - October 2000
Skills
eDiscovery,..., Information Security, Risk Management, Incident Management, Vulnerability Management, Incident Response, Digital Preservation, SIEM, Campus, Endpoint Security, Security, Disaster Recovery, Troubleshooting, Computer Forensics, Computer Security, HIPAA, Information Technology, Network Security, Networking, Penetration Testing, Windows, IDS, Litigation Support, Information Security..., Leadership, Firewalls, Fraud, Forensic Analysis, Microsoft Exchange, System Administration, Business Continuity, Vulnerability Assessment, PCI DSS, Active Directory, Servers, CISSP, Data Center, Data Security, Information Assurance, Software Documentation, VPN, Security Audits, Virtualization, IT Management, VMware, Security+, Windows Server, Network Administration, Cisco Technologies, Digital Forensics
Education
University of Central Florida 2005 — 2008
MS, Digital Forensics
University of Central Florida 2005 — 2008
MS, Interdisciplinary Studies
University of Central Florida 1995 — 1998
BS, Interdisciplinary Studies
Daytona State College 1978 — 1979
AA, General Studies
Daytona State College 1977 — 1978
AS, Computer Science
Adventist Health System November 2011 - Present
University of Phoenix May 2010 - Present
Adventist Health System Information Services December 2007 - November 2011
Fairwinds Credit Union January 2007 - December 2007
Ocwen Financials April 2005 - January 2007
Convergys May 2004 - April 2005
University of Central Florida June 2003 - May 2004
Primedia January 2003 - June 2003
Oracle October 2000 - December 2002
Business Innovations Group, Inc. December 1998 - October 2000
Skills
eDiscovery,..., Information Security, Risk Management, Incident Management, Vulnerability Management, Incident Response, Digital Preservation, SIEM, Campus, Endpoint Security, Security, Disaster Recovery, Troubleshooting, Computer Forensics, Computer Security, HIPAA, Information Technology, Network Security, Networking, Penetration Testing, Windows, IDS, Litigation Support, Information Security..., Leadership, Firewalls, Fraud, Forensic Analysis, Microsoft Exchange, System Administration, Business Continuity, Vulnerability Assessment, PCI DSS, Active Directory, Servers, CISSP, Data Center, Data Security, Information Assurance, Software Documentation, VPN, Security Audits, Virtualization, IT Management, VMware, Security+, Windows Server, Network Administration, Cisco Technologies, Digital Forensics
Education
University of Central Florida 2005 — 2008
MS, Digital Forensics
University of Central Florida 2005 — 2008
MS, Interdisciplinary Studies
University of Central Florida 1995 — 1998
BS, Interdisciplinary Studies
Daytona State College 1978 — 1979
AA, General Studies
Daytona State College 1977 — 1978
AS, Computer Science
Kevin Swaby's Convergys Experience March 2013 - August 2013
Job Customer Service Representative at Zumba Fitness with CJ & Co., LLC
Industry Health, Wellness and Fitness
Experience
Zumba Fitness with CJ & Co., LLC March 2014 - Present
iQor October 2013 - February 2014
Convergys March 2013 - August 2013
Skills
Social Media, Social Media Marketing, Media Relations, Technical Support, Customer Service, Creative Writing, Communication
Education
University of Central Florida 2011 — 2013
Michael Krop Sr. Highschool 2006 — 2008
Zumba Fitness with CJ & Co., LLC March 2014 - Present
iQor October 2013 - February 2014
Convergys March 2013 - August 2013
Skills
Social Media, Social Media Marketing, Media Relations, Technical Support, Customer Service, Creative Writing, Communication
Education
University of Central Florida 2011 — 2013
Michael Krop Sr. Highschool 2006 — 2008
Kyle Casebolt's Convergys Experience February 2009 - March 2009
Job Customer Operations at KIND
Industry Consumer Goods
Experience
KIND September 2013 - Present
Gold Tone Music, Inc. June 2009 - May 2013
Comair March 2009 - May 2009
Convergys February 2009 - March 2009
Gold Tone Music, Inc. August 2003 - January 2009
Skills
Quality Control, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Finance, Music Industry, Customer Service, Music, Social Media, Entertainment, Public Speaking, Singing, Composition, Organization, Teamwork, Problem Solving, Small Business
Education
University of Central Florida 2009 — 2011
BS, Finance
Valencia Community College 2007 — 2009
Associates Degree, General Studies, 3.6 GPA
Astronaut High School
KIND September 2013 - Present
Gold Tone Music, Inc. June 2009 - May 2013
Comair March 2009 - May 2009
Convergys February 2009 - March 2009
Gold Tone Music, Inc. August 2003 - January 2009
Skills
Quality Control, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Finance, Music Industry, Customer Service, Music, Social Media, Entertainment, Public Speaking, Singing, Composition, Organization, Teamwork, Problem Solving, Small Business
Education
University of Central Florida 2009 — 2011
BS, Finance
Valencia Community College 2007 — 2009
Associates Degree, General Studies, 3.6 GPA
Astronaut High School
Alisa Williams's Convergys Experience March 2007 - June 2010
Job Talent Acquisition Partner at Cornerstone Brands Inc.
Industry Human Resources
Experience
Cornerstone Brands Inc. March 2014 - Present
NorthgateArinso June 2010 - September 2013
Convergys March 2007 - June 2010
Consolidated Health Services August 2005 - February 2007
Avon Products Inc. October 2004 - August 2005
Citigroup December 1999 - June 2004
Sears 2000 - 2004
Grandview & Southview Hospitals 1994 - 1999
Education
University of Cincinnati 1985 — 1990
Bachelor's, Health Administration
Cornerstone Brands Inc. March 2014 - Present
NorthgateArinso June 2010 - September 2013
Convergys March 2007 - June 2010
Consolidated Health Services August 2005 - February 2007
Avon Products Inc. October 2004 - August 2005
Citigroup December 1999 - June 2004
Sears 2000 - 2004
Grandview & Southview Hospitals 1994 - 1999
Education
University of Cincinnati 1985 — 1990
Bachelor's, Health Administration
Nathan Simons Nathan Simons's Convergys Experience February 2001 - September 2006
Job Experienced Finance Professional
Industry Entertainment
Experience
Wyndham Vacation Ownership (contractor through Kforce Inc) March 2014 - November 2014
CNL Financial June 2013 - February 2014
The Walt Disney Company June 2009 - May 2013
Convergys February 2001 - September 2006
Skills
Microsoft Office, Finance, Forecasting, Strategic Financial..., Analysis, Project Planning, Financial Analysis, Financial Reporting, Budgets, Accounting, SAP, Access, Microsoft Excel, Process Improvement, Financial Planning, Variance Analysis, Financial Modeling
Education
University of Central Florida - College of Business Administration
Master of Science (M.Sc.), Accounting
University of Central Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Wyndham Vacation Ownership (contractor through Kforce Inc) March 2014 - November 2014
CNL Financial June 2013 - February 2014
The Walt Disney Company June 2009 - May 2013
Convergys February 2001 - September 2006
Skills
Microsoft Office, Finance, Forecasting, Strategic Financial..., Analysis, Project Planning, Financial Analysis, Financial Reporting, Budgets, Accounting, SAP, Access, Microsoft Excel, Process Improvement, Financial Planning, Variance Analysis, Financial Modeling
Education
University of Central Florida - College of Business Administration
Master of Science (M.Sc.), Accounting
University of Central Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Kati Koto's Convergys Experience December 2010 - Present
Job Technical Team Leader at Convergys Corporation
Industry Outsourcing/Offshoring
Experience
Convergys December 2010 - Present
Law Office of Philip S. Kaprow, P.A. June 2009 - September 2010
Skills
Call Center, Workforce Management, Process Excellence, Outsourcing, Vendor Management, Team Management, Soft Skills, Process Management, Process Improvement, Customer Satisfaction, Call Centers, Employee Training, Training, Performance Management, Management, Microsoft Excel, Team Building
Education
University of Central Florida 2004 — 2009
Bachelor of Arts (B.A.), Legal Studies
Orangewood Christian School
Convergys December 2010 - Present
Law Office of Philip S. Kaprow, P.A. June 2009 - September 2010
Skills
Call Center, Workforce Management, Process Excellence, Outsourcing, Vendor Management, Team Management, Soft Skills, Process Management, Process Improvement, Customer Satisfaction, Call Centers, Employee Training, Training, Performance Management, Management, Microsoft Excel, Team Building
Education
University of Central Florida 2004 — 2009
Bachelor of Arts (B.A.), Legal Studies
Orangewood Christian School
Tom Speake Tom Speake's Convergys Experience April 2013 - October 2014
Job Director of Call Center Operations at Morgan & Morgan, P.A.
Industry Telecommunications
Experience
Morgan & Morgan, P.A. November 2014 - Present
Convergys April 2013 - October 2014
Convergys September 2012 - April 2013
CenturyLink November 2009 - April 2012
CenturyLink January 2009 - January 2012
CenturyLink (Formerly Embarq) February 2008 - November 2009
CenturyLink January 2008 - January 2009
CenturyLink (Formerly Embarq) July 2004 - February 2008
CenturyLink January 2004 - January 2008
CenturyLink (Formerly Sprint) May 2002 - July 2004
Skills
MCSE 2003, A+ Certified, Change Management, Process Improvement, Problem Solving, HR Policies, Union Relations, Supervising, Team Leadership, Team Building, Project Management, Operating Budgets, Cross-functional Team..., Telecommunications, Technical Writing, Technical Leadership, Training Delivery, Operations Management, Sales Management, Performance Management, Performance Improvement, Leadership, Call Centers, Customer Experience, Management, Customer Satisfaction, Outsourcing, Customer Retention, Networking, Program Management, Sales, Troubleshooting
Education
University of Central Florida 1992 — 1996
B. S, Business Administration
University of Central Florida 1991 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Morgan & Morgan, P.A. November 2014 - Present
Convergys April 2013 - October 2014
Convergys September 2012 - April 2013
CenturyLink November 2009 - April 2012
CenturyLink January 2009 - January 2012
CenturyLink (Formerly Embarq) February 2008 - November 2009
CenturyLink January 2008 - January 2009
CenturyLink (Formerly Embarq) July 2004 - February 2008
CenturyLink January 2004 - January 2008
CenturyLink (Formerly Sprint) May 2002 - July 2004
Skills
MCSE 2003, A+ Certified, Change Management, Process Improvement, Problem Solving, HR Policies, Union Relations, Supervising, Team Leadership, Team Building, Project Management, Operating Budgets, Cross-functional Team..., Telecommunications, Technical Writing, Technical Leadership, Training Delivery, Operations Management, Sales Management, Performance Management, Performance Improvement, Leadership, Call Centers, Customer Experience, Management, Customer Satisfaction, Outsourcing, Customer Retention, Networking, Program Management, Sales, Troubleshooting
Education
University of Central Florida 1992 — 1996
B. S, Business Administration
University of Central Florida 1991 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Lauren Rivera's Convergys Experience August 1999 - October 2000
Job Targeted Case Manager Children's mental health at Adoption Related Services of Pinellas
Industry Individual & Family Services
Experience
BayCare Health System August 2013 - January 2014
Adoption Related Sevices of Pinellas February 2013 - August 2013
Tempo October 2012 - January 2013
Heart Gallery Advisory Board 2010 - 2013
Eckerd Youth Alternatives August 2007 - September 2012
Eckerd Youth Alternatives January 2012 - August 2012
Brite Beginnings August 2003 - August 2004
Convergys August 1999 - October 2000
Career Concepts 1997 - 1999
Skills
Public Speaking, Mental Health, Research, Program Development, Microsoft Office, Adolescents, Program Evaluation, Community Outreach, PowerPoint, Microsoft Excel, Non-profits, Business Analysis, Software testing, Process Improvement, Business Process..., Increasing Operational..., Case Managment, Project Management, Management, Motivational..., Nonprofits, Behavioral Health, Mental Health Counseling, Case Management
Education
USF 2010 — 2012
BSW, Social Work
University of Central Florida 1991 — 1994
Bachelor's degree, Liberal Studies/Forensic Science
BayCare Health System August 2013 - January 2014
Adoption Related Sevices of Pinellas February 2013 - August 2013
Tempo October 2012 - January 2013
Heart Gallery Advisory Board 2010 - 2013
Eckerd Youth Alternatives August 2007 - September 2012
Eckerd Youth Alternatives January 2012 - August 2012
Brite Beginnings August 2003 - August 2004
Convergys August 1999 - October 2000
Career Concepts 1997 - 1999
Skills
Public Speaking, Mental Health, Research, Program Development, Microsoft Office, Adolescents, Program Evaluation, Community Outreach, PowerPoint, Microsoft Excel, Non-profits, Business Analysis, Software testing, Process Improvement, Business Process..., Increasing Operational..., Case Managment, Project Management, Management, Motivational..., Nonprofits, Behavioral Health, Mental Health Counseling, Case Management
Education
USF 2010 — 2012
BSW, Social Work
University of Central Florida 1991 — 1994
Bachelor's degree, Liberal Studies/Forensic Science
Jason Strouse's Convergys Experience September 2011 - December 2011
Job Prime Broker Operations
Industry Investment Banking
Experience
Pershing, a BNY Mellon company May 2014 - Present
BNY Mellon February 2013 - May 2014
Wells Fargo Home Mortgage June 2012 - January 2013
Wells Fargo Home Mortgage December 2011 - June 2012
Convergys September 2011 - December 2011
Citizens Bank of Florida August 2008 - September 2011
Education
University of Central Florida 2005 — 2011
Bachelor's degree, Interdisciplinary Studies
Pershing, a BNY Mellon company May 2014 - Present
BNY Mellon February 2013 - May 2014
Wells Fargo Home Mortgage June 2012 - January 2013
Wells Fargo Home Mortgage December 2011 - June 2012
Convergys September 2011 - December 2011
Citizens Bank of Florida August 2008 - September 2011
Education
University of Central Florida 2005 — 2011
Bachelor's degree, Interdisciplinary Studies
Clayton Nicholson's Convergys Experience September 2002 - September 2005
Job Reporting Services Supervisor at Safco
Industry Information Technology and Services
Experience
Safco September 2005 - Present
Convergys September 2002 - September 2005
Skills
TCP/IP, Virtualization, Information Security, Linux, VMware, Microsoft SQL Server, Cloud Computing, Network Security, Shell Scripting, Process Automation, MySQL, Crystal Reports, Business Process..., Microsoft Office, Microsoft Reporting..., PHP, Financial Reporting, ETL Tools, Small Business IT..., SQL, Business Analysis, Data Warehousing, Vendor Management, Databases, Unix, Technical Support, ETL, Visio, Requirements Gathering, Finance, Active Directory, System Administration, Windows Server, Data Center, Network Administration, Security, Cisco Technologies
Education
University of Central Florida
Bachelor of Science (BS), Computer Science
Safco September 2005 - Present
Convergys September 2002 - September 2005
Skills
TCP/IP, Virtualization, Information Security, Linux, VMware, Microsoft SQL Server, Cloud Computing, Network Security, Shell Scripting, Process Automation, MySQL, Crystal Reports, Business Process..., Microsoft Office, Microsoft Reporting..., PHP, Financial Reporting, ETL Tools, Small Business IT..., SQL, Business Analysis, Data Warehousing, Vendor Management, Databases, Unix, Technical Support, ETL, Visio, Requirements Gathering, Finance, Active Directory, System Administration, Windows Server, Data Center, Network Administration, Security, Cisco Technologies
Education
University of Central Florida
Bachelor of Science (BS), Computer Science
Darrell Lobin's Convergys Experience June 1998 - August 1998
Job Network / System Administrator at DynCorp International
Industry Defense & Space
Experience
DynCorp International July 2013 - Present
DynCorp International July 2012 - July 2013
Orange County Environmental Protection Division March 2008 - June 2012
Orange County Environmental Protection Division October 2006 - February 2008
Florida Department of Environmental Protection April 2004 - September 2006
Ingenuity Systems & Design, LLC May 2003 - November 2004
Lockheed Martin Missiles & Fire Control August 2000 - August 2001
Convergys June 1998 - August 1998
Skills
Network Administration, System Administration, Project Management, PMP, Technical Writing, Project Planning, Software Documentation, Networking, IT Operations, Proposal Writing, Information Technology, Cisco Networking, Windows Server, Linux System..., Fiber Optic Networks, Environmental..., Ambient Air Monitoring, Air Quality Engineering, Computer Engineering, Inventory Management, VoIP, Wireless Networking
Education
University of Central Florida 2000 — 2003
Bachelor's degree, Computer Engineering
Apopka High School 1994 — 1998
DynCorp International July 2013 - Present
DynCorp International July 2012 - July 2013
Orange County Environmental Protection Division March 2008 - June 2012
Orange County Environmental Protection Division October 2006 - February 2008
Florida Department of Environmental Protection April 2004 - September 2006
Ingenuity Systems & Design, LLC May 2003 - November 2004
Lockheed Martin Missiles & Fire Control August 2000 - August 2001
Convergys June 1998 - August 1998
Skills
Network Administration, System Administration, Project Management, PMP, Technical Writing, Project Planning, Software Documentation, Networking, IT Operations, Proposal Writing, Information Technology, Cisco Networking, Windows Server, Linux System..., Fiber Optic Networks, Environmental..., Ambient Air Monitoring, Air Quality Engineering, Computer Engineering, Inventory Management, VoIP, Wireless Networking
Education
University of Central Florida 2000 — 2003
Bachelor's degree, Computer Engineering
Apopka High School 1994 — 1998
Carol Alvarez Carol Alvarez's Convergys Experience 2002 - 2012
Job Licensed Sales Agent at Western & Southern Financial Group
Industry Insurance
Experience
Western & Southern Financial Group 2012 - Present
Convergys 2002 - 2012
Steelox Systems 2000 - 2002
Skills
Microsoft Office, Lotus Notes, Outlook, PowerPoint, Excel, Salesforce.com, microsoft publisher, Seibel, Editing Newsletters, Newsletter Design, Training & Development, Project Planning, Public Speaking, Presenter, Event Management, Brochure Development, Team Leadership, Microsoft Excel
Education
University of Cincinnati
BA, Communication, 3.3
Western & Southern Financial Group 2012 - Present
Convergys 2002 - 2012
Steelox Systems 2000 - 2002
Skills
Microsoft Office, Lotus Notes, Outlook, PowerPoint, Excel, Salesforce.com, microsoft publisher, Seibel, Editing Newsletters, Newsletter Design, Training & Development, Project Planning, Public Speaking, Presenter, Event Management, Brochure Development, Team Leadership, Microsoft Excel
Education
University of Cincinnati
BA, Communication, 3.3
Hien Q. Pham's Convergys Experience January 1999 - February 2000
Job Systems Engineer Staff at Lockheed Martin
Industry Defense & Space
Experience
Lockheed Martin June 2008 - Present
Embedded Software Technologies January 2008 - June 2008
General Dynamics C4 Systems November 2006 - December 2007
Raydon Corporation October 2004 - September 2006
Belgium Diamond Corporation February 2003 - September 2004
CopperCom February 2000 - February 2003
Convergys January 1999 - February 2000
Siemens January 1997 - January 1999
Skills
Systems Engineering, Software Engineering, Object Oriented Design, Telelogic DOORS, Simulations
Education
University of Central Florida 1995 — 1997
B.S. Computer Science
University of Central Florida 1989 — 1995
B.S. Electrical Engineering
Lockheed Martin June 2008 - Present
Embedded Software Technologies January 2008 - June 2008
General Dynamics C4 Systems November 2006 - December 2007
Raydon Corporation October 2004 - September 2006
Belgium Diamond Corporation February 2003 - September 2004
CopperCom February 2000 - February 2003
Convergys January 1999 - February 2000
Siemens January 1997 - January 1999
Skills
Systems Engineering, Software Engineering, Object Oriented Design, Telelogic DOORS, Simulations
Education
University of Central Florida 1995 — 1997
B.S. Computer Science
University of Central Florida 1989 — 1995
B.S. Electrical Engineering
Tonya Farquharson Tonya Farquharson's Convergys Experience July 2011 - August 2013
Job Director of Application Development at Triad Isotopes
Industry Information Technology and Services
Experience
Triad Isotopes September 2013 - Present
Convergys July 2011 - August 2013
Lockheed Martin July 2009 - July 2011
Lockheed Martin October 2008 - August 2009
Lockheed Martin October 2004 - October 2008
Elixir Technologies August 2001 - August 2004
Xerox Corporation May 1991 - May 2001
Skills
Program Management, IT Strategy, Configuration Management, Requirements Gathering, Business Process..., Agile Methodologies, Team Leadership, Technical Writing, Systems Engineering, Security, Team Building, SQL, Software Engineering, Integration, Enterprise Architecture, Software Development, SDLC, Project Management, PMO, Process Improvement, SharePoint, ITIL, Management, Architecture, Vendor Management, Strategic Planning, Strategy, Project Portfolio..., Enterprise Software, Requirements Analysis, Strategic Communications, Business Process, Cost Control, Analysis, Governance, Software Project..., PMP, Professional Services
Education
University of Central Florida - College of Business Administration 1997 — 1998
MBA, Business Administration
University of Central Florida 1989 — 1992
Bachelor of Science, Computer Science
Indian River Community College 1987 — 1989
AA, Computer Science
Triad Isotopes September 2013 - Present
Convergys July 2011 - August 2013
Lockheed Martin July 2009 - July 2011
Lockheed Martin October 2008 - August 2009
Lockheed Martin October 2004 - October 2008
Elixir Technologies August 2001 - August 2004
Xerox Corporation May 1991 - May 2001
Skills
Program Management, IT Strategy, Configuration Management, Requirements Gathering, Business Process..., Agile Methodologies, Team Leadership, Technical Writing, Systems Engineering, Security, Team Building, SQL, Software Engineering, Integration, Enterprise Architecture, Software Development, SDLC, Project Management, PMO, Process Improvement, SharePoint, ITIL, Management, Architecture, Vendor Management, Strategic Planning, Strategy, Project Portfolio..., Enterprise Software, Requirements Analysis, Strategic Communications, Business Process, Cost Control, Analysis, Governance, Software Project..., PMP, Professional Services
Education
University of Central Florida - College of Business Administration 1997 — 1998
MBA, Business Administration
University of Central Florida 1989 — 1992
Bachelor of Science, Computer Science
Indian River Community College 1987 — 1989
AA, Computer Science
JaQuilla Burrell JaQuilla Burrell's Convergys Experience October 1999 - April 2000
Job Substitute Teacher/Independent Business Owner
Industry Consumer Services
Experience
Paycation Travel Customer Service RepresentativeXerox CorporationNovember 2013 - April 2014
Oklahoma Department of Rehabitation September 2010 - September 2013
Oklahoma Corporation Commission May 2005 - March 2010
Oklahoma Tax Commission December 2001 - June 2005
Oklahoma Tax Commission December 1999 - December 2001
Convergys October 1999 - April 2000
Oklahoma Tax Commission May 1998 - December 1999
Oklahoma Tax Commission September 1997 - May 1998
Skills
Microsoft Excel, Microsoft Office, Budgets, Sales, Microsoft Word, Team Building, Financial Analysis, PowerPoint, Process Improvement, Accounting, Outlook, Negotiation, Communication, Statutory Compliances, Leadership, Internet, Invoicing, Account Reconciliation, Bookkeeping, Customer Service, 10 Key, Social Media, Networking, Tutoring, Typing, Writing, Creative Writing, Youth Development, Youth Mentoring, Youth Work, Coaching, Leadership Development, Public Speaking, Training
Education
University of Central Oklahoma 1989 — 1993
Bachelor of Arts (BA), Political Science and Government
Paycation Travel Customer Service RepresentativeXerox CorporationNovember 2013 - April 2014
Oklahoma Department of Rehabitation September 2010 - September 2013
Oklahoma Corporation Commission May 2005 - March 2010
Oklahoma Tax Commission December 2001 - June 2005
Oklahoma Tax Commission December 1999 - December 2001
Convergys October 1999 - April 2000
Oklahoma Tax Commission May 1998 - December 1999
Oklahoma Tax Commission September 1997 - May 1998
Skills
Microsoft Excel, Microsoft Office, Budgets, Sales, Microsoft Word, Team Building, Financial Analysis, PowerPoint, Process Improvement, Accounting, Outlook, Negotiation, Communication, Statutory Compliances, Leadership, Internet, Invoicing, Account Reconciliation, Bookkeeping, Customer Service, 10 Key, Social Media, Networking, Tutoring, Typing, Writing, Creative Writing, Youth Development, Youth Mentoring, Youth Work, Coaching, Leadership Development, Public Speaking, Training
Education
University of Central Oklahoma 1989 — 1993
Bachelor of Arts (BA), Political Science and Government
Latosha (Latosha Robinson) Newsome, MPA's Convergys Experience September 2010 - May 2012
Job Department of Homeland Security
Industry Government Administration
Experience
Department of Homeland Security January 2015 - Present
Department of Veterans Affairs March 2014 - January 2015
Department of Veterans Affairs May 2012 - March 2014
Convergys September 2010 - May 2012
University of Central Florida-Student Union October 2008 - January 2011
Skills
Customer Service, Library Instruction, Cataloging, Information Literacy, Research, Microsoft Office, Social Media, VA Online IFCAP Training, Micro-Purchase and..., Delinquent Obligation..., Excluded Parties List..., Understanding..., GSA SmartPay Purchase..., Editing, Community Outreach, Training, Time Management
Education
University of Central Florida 2010 — 2013
Master of Public Administration (MPA)
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Legal Studies, General
Department of Homeland Security January 2015 - Present
Department of Veterans Affairs March 2014 - January 2015
Department of Veterans Affairs May 2012 - March 2014
Convergys September 2010 - May 2012
University of Central Florida-Student Union October 2008 - January 2011
Skills
Customer Service, Library Instruction, Cataloging, Information Literacy, Research, Microsoft Office, Social Media, VA Online IFCAP Training, Micro-Purchase and..., Delinquent Obligation..., Excluded Parties List..., Understanding..., GSA SmartPay Purchase..., Editing, Community Outreach, Training, Time Management
Education
University of Central Florida 2010 — 2013
Master of Public Administration (MPA)
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Legal Studies, General
Jeffrey Biesnecker's Convergys Experience February 2007 - August 2007
Job Aircraft Electrical and Enviromental Systems Craftsman at United States Air Force
Industry Defense & Space
Experience
United States Air Force October 2007 - Present
Convergys February 2007 - August 2007
Excel Academy Charter School April 2006 - October 2006
Home Depot/Your Other Warehouse May 2005 - August 2006
Chamberlins Market and Cafe April 2001 - October 2003
Skills
Customer Service, Management, Data Entry, Classroom, Teaching, Training, Employee Training, Air Force, Aircraft Maintenance, Information Assurance, Military Experience, National Security, Security Clearance, Team Building, Program Management, Time Management, Troubleshooting
Education
American Military University 2009 — 2016
Masters of Arts, History
Community College of the Air Force 2007 — 2011
Associate of Science (A.S.), Aerospace Maintenance Technology
University of Central Florida 2003 — 2005
BA, History
United States Air Force October 2007 - Present
Convergys February 2007 - August 2007
Excel Academy Charter School April 2006 - October 2006
Home Depot/Your Other Warehouse May 2005 - August 2006
Chamberlins Market and Cafe April 2001 - October 2003
Skills
Customer Service, Management, Data Entry, Classroom, Teaching, Training, Employee Training, Air Force, Aircraft Maintenance, Information Assurance, Military Experience, National Security, Security Clearance, Team Building, Program Management, Time Management, Troubleshooting
Education
American Military University 2009 — 2016
Masters of Arts, History
Community College of the Air Force 2007 — 2011
Associate of Science (A.S.), Aerospace Maintenance Technology
University of Central Florida 2003 — 2005
BA, History
Ramakrishna Srinivasan's Convergys Experience May 2003 - Present
Job Senior Systems Analyst at Convergys
Industry Telecommunications
Experience
Convergys May 2003 - Present
Institute for Simulation and Training May 2001 - April 2003
Skills
Order Management, Customer Relations, Billing, Solution Architecture, Telecommunications, Billing Systems, Software Development, CRM, SOA, Unix, Weblogic, Open Source Software, Java Enterprise Edition, PL/SQL, Oracle, Customer Service, Requirements Analysis, Invoicing, Telecommunications..., SDLC, Java, BSS, Integration
Education
University of Central Florida 2001 — 2003
M.S, Comp Sc
Convergys May 2003 - Present
Institute for Simulation and Training May 2001 - April 2003
Skills
Order Management, Customer Relations, Billing, Solution Architecture, Telecommunications, Billing Systems, Software Development, CRM, SOA, Unix, Weblogic, Open Source Software, Java Enterprise Edition, PL/SQL, Oracle, Customer Service, Requirements Analysis, Invoicing, Telecommunications..., SDLC, Java, BSS, Integration
Education
University of Central Florida 2001 — 2003
M.S, Comp Sc
Cory Mayback's Convergys Experience 1997 - 1999
Job Training & Documentation Lead at Kodak Alaris
Industry Photography
Experience
Kodak Alaris November 2003 - Present
Qualex, Inc., A Kodak Company November 2003 - July 2014
Eastman Kodak 2003 - March 2007
Convergys 1997 - 1999
Skills
Technical Writing, Customer Service, RoboHelp, E-Learning, Instructional Design, Microsoft Office, Software Documentation, Team Leadership, Training, Mentoring, Coaching, Technical Training, Captivate, Technical Documentation, Process Improvement, Change Management, Writing, Editing, Team Building, Problem Solving, Visio, Content Management, Project Planning, Learning Management, Performance Management, Employee Training, Public Speaking, Training Delivery, Workshop Facilitation, Leadership Development, Troubleshooting, Cross-functional Team..., CRM, Process Scheduler, SnagIt, Organizational..., Quality Assurance, Analysis, SharePoint, Needs Analysis, Six Sigma, Research, Networking, Dreamweaver, Project Management, Program Management, Recruiting, Access, HTML, Strategic Planning
Education
University of Central Florida 2000 — 2002
M.A., Instructional Systems Design
Kodak Alaris November 2003 - Present
Qualex, Inc., A Kodak Company November 2003 - July 2014
Eastman Kodak 2003 - March 2007
Convergys 1997 - 1999
Skills
Technical Writing, Customer Service, RoboHelp, E-Learning, Instructional Design, Microsoft Office, Software Documentation, Team Leadership, Training, Mentoring, Coaching, Technical Training, Captivate, Technical Documentation, Process Improvement, Change Management, Writing, Editing, Team Building, Problem Solving, Visio, Content Management, Project Planning, Learning Management, Performance Management, Employee Training, Public Speaking, Training Delivery, Workshop Facilitation, Leadership Development, Troubleshooting, Cross-functional Team..., CRM, Process Scheduler, SnagIt, Organizational..., Quality Assurance, Analysis, SharePoint, Needs Analysis, Six Sigma, Research, Networking, Dreamweaver, Project Management, Program Management, Recruiting, Access, HTML, Strategic Planning
Education
University of Central Florida 2000 — 2002
M.A., Instructional Systems Design
Bill Neese Bill Neese's Convergys Experience 2005 - 2007
Job Vice President, Talent Acquisition at Paycor
Industry Human Resources
Experience
Paycor 2015 - Present
Systems Evolution, Inc. 2013 - 2015
Total Quality Logistics 2010 - 2013
Kendle International/INC Research 2007 - October 2010
Convergys 2005 - 2007
L'Oreal USA 2002 - 2005
Skills
Employer Branding, Business Process..., Latin America, Asia Pacific, Tests, Talent Acquisition, Recruiting, Employee Relations, Human Resources, Interviews, Change Management, Management, Hiring, College Recruiting, Strategy, Deferred Compensation, Applicant Tracking..., Leadership, Technical Recruiting, Workforce Planning, Onboarding, HRIS, Internet Recruiting, Strategic Sourcing, Talent Management, Taleo, Temporary Placement, Employee Engagement, Sourcing, Succession Planning, Cold Calling, Executive Search, Screening Resumes, Screening, Staffing Services, Job Fairs, Performance Management, Temporary Staffing, Contract Recruitment, Corporate Recruiting, Employee Benefits, Career Development, Job Descriptions, Resume Writing, Benefits Negotiation, Personnel Management, Benefits Administration, HR Policies, Leadership Development, Training
Education
University of Cincinnati
M.A., Human Resources
Shawnee State University
B.A., Psychology
Paycor 2015 - Present
Systems Evolution, Inc. 2013 - 2015
Total Quality Logistics 2010 - 2013
Kendle International/INC Research 2007 - October 2010
Convergys 2005 - 2007
L'Oreal USA 2002 - 2005
Skills
Employer Branding, Business Process..., Latin America, Asia Pacific, Tests, Talent Acquisition, Recruiting, Employee Relations, Human Resources, Interviews, Change Management, Management, Hiring, College Recruiting, Strategy, Deferred Compensation, Applicant Tracking..., Leadership, Technical Recruiting, Workforce Planning, Onboarding, HRIS, Internet Recruiting, Strategic Sourcing, Talent Management, Taleo, Temporary Placement, Employee Engagement, Sourcing, Succession Planning, Cold Calling, Executive Search, Screening Resumes, Screening, Staffing Services, Job Fairs, Performance Management, Temporary Staffing, Contract Recruitment, Corporate Recruiting, Employee Benefits, Career Development, Job Descriptions, Resume Writing, Benefits Negotiation, Personnel Management, Benefits Administration, HR Policies, Leadership Development, Training
Education
University of Cincinnati
M.A., Human Resources
Shawnee State University
B.A., Psychology
Darin Brown's Convergys Experience 2004 - 2009
Job Customer Success Director at Delphix
Industry Information Technology and Services
Experience
Delphix January 2012 - Present
Anthem April 2010 - January 2012
Pinnacle Solutions Group 2009 - 2010
Convergys 2004 - 2009
Convergys 1999 - 2004
Various Companies 1996 - 2002
Oracle 1994 - 1996
Skills
Integration, Databases, Data Warehousing, Enterprise Software, Oracle, Process Improvement, Enterprise Architecture, Database Design, Database Administration, SDLC, High Availability, Solution Architecture, Disaster Recovery, Leadership, Business Intelligence, Performance Tuning, Management, Change Management, Unix, Data Migration, Big Data, Data Modeling, Vendor Management, Software Development, Strategy, System Administration, Oracle RAC, Cloud Computing, ITIL, Agile Methodologies, System Architecture, ETL, Solaris, SaaS, SOA, Pre-sales, Replication, Incident Management, Database Virtualization, Microsoft SQL Server, IT Strategy, Data Center, Strategic Planning, Problem Management, Global Leadership, Data as a Service
Education
University of Cincinnati 1986 — 1990
BS
Delphix January 2012 - Present
Anthem April 2010 - January 2012
Pinnacle Solutions Group 2009 - 2010
Convergys 2004 - 2009
Convergys 1999 - 2004
Various Companies 1996 - 2002
Oracle 1994 - 1996
Skills
Integration, Databases, Data Warehousing, Enterprise Software, Oracle, Process Improvement, Enterprise Architecture, Database Design, Database Administration, SDLC, High Availability, Solution Architecture, Disaster Recovery, Leadership, Business Intelligence, Performance Tuning, Management, Change Management, Unix, Data Migration, Big Data, Data Modeling, Vendor Management, Software Development, Strategy, System Administration, Oracle RAC, Cloud Computing, ITIL, Agile Methodologies, System Architecture, ETL, Solaris, SaaS, SOA, Pre-sales, Replication, Incident Management, Database Virtualization, Microsoft SQL Server, IT Strategy, Data Center, Strategic Planning, Problem Management, Global Leadership, Data as a Service
Education
University of Cincinnati 1986 — 1990
BS
Charles (Chuck) Melton Charles (Chuck) Melton's Convergys Experience August 2010 - December 2013
Job Professional Services at Lowe's Companies, Inc.
Industry Retail
Experience
Lowe's Companies, Inc. August 2015 - Present
Lowe's Companies, Inc. December 2013 - August 2015
Convergys August 2010 - December 2013
RR Donnelley August 2006 - December 2008
Vertis Communications September 2002 - April 2006
Greystone Graphics July 2000 - April 2002
Art Lithocraft Co. Inc July 1999 - June 2000
Plastic Enterprises Co., Inc August 1994 - July 1999
Skills
Building Relationships, Customer Service, Vendor Relationships, Project Coordination, Building Materials, Construction, DIY, Purchasing, Budgets, Offset Printing, Pre-press, Proof, Scanners, Sales, Workshop Facilitation, Art, Bindery, Digital Printing, Film Production, Packaging, Print Management, Graphics, Time Management, Graphic Design, Color Management, Layout, Catalogs, Digital Imaging, Variable Data Printing, Project Planning, Retail, Adobe Acrobat, Coaching, Corporate Gifts, Printers
Education
US Army Engineer Center
Other, Drafting
University of Central Missouri
Graphic Arts Management & Design
Lowe's Companies, Inc. August 2015 - Present
Lowe's Companies, Inc. December 2013 - August 2015
Convergys August 2010 - December 2013
RR Donnelley August 2006 - December 2008
Vertis Communications September 2002 - April 2006
Greystone Graphics July 2000 - April 2002
Art Lithocraft Co. Inc July 1999 - June 2000
Plastic Enterprises Co., Inc August 1994 - July 1999
Skills
Building Relationships, Customer Service, Vendor Relationships, Project Coordination, Building Materials, Construction, DIY, Purchasing, Budgets, Offset Printing, Pre-press, Proof, Scanners, Sales, Workshop Facilitation, Art, Bindery, Digital Printing, Film Production, Packaging, Print Management, Graphics, Time Management, Graphic Design, Color Management, Layout, Catalogs, Digital Imaging, Variable Data Printing, Project Planning, Retail, Adobe Acrobat, Coaching, Corporate Gifts, Printers
Education
US Army Engineer Center
Other, Drafting
University of Central Missouri
Graphic Arts Management & Design
Tanya Wisniewski's Convergys Experience March 2011 - July 2011
Job Client Support Supervisor at SunTrust Bank
Industry Banking
Experience
SunTrust Bank June 2015 - Present
SunTrust Bank August 2014 - June 2015
SunTrust Bank August 2011 - August 2014
Convergys March 2011 - July 2011
Lockheed Martin December 2006 - May 2009
Skills
Microsoft Office, Sales, Customer Service, Team Leadership, Banking, Loans, Leadership, Retail Banking, Time Management, Management, Credit, Event Planning, Finance, Financial Analysis, Microsoft Excel, Process Improvement, Public Speaking, Team Building
Education
University of Central Florida 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2004 — 2008
Bachelor of Science, Business Management
Paxon School for Advanced Studies 2000 — 2004
Diploma, Business Administration and Management, General
SunTrust Bank June 2015 - Present
SunTrust Bank August 2014 - June 2015
SunTrust Bank August 2011 - August 2014
Convergys March 2011 - July 2011
Lockheed Martin December 2006 - May 2009
Skills
Microsoft Office, Sales, Customer Service, Team Leadership, Banking, Loans, Leadership, Retail Banking, Time Management, Management, Credit, Event Planning, Finance, Financial Analysis, Microsoft Excel, Process Improvement, Public Speaking, Team Building
Education
University of Central Florida 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2004 — 2008
Bachelor of Science, Business Management
Paxon School for Advanced Studies 2000 — 2004
Diploma, Business Administration and Management, General
Akeem Johnson Akeem Johnson's Convergys Experience June 2011 - July 2012
Job Sales Representative at Sprint by Wireless Planet
Industry Financial Services
Experience
Sprint by Wireless Planet September 2012 - Present
Convergys June 2011 - July 2012
Skills
Spanish-English, Microsoft Office, Microsoft Excel, Microsoft Word, Analytical Skills
Education
Webster University 2012 — 2014
Master of Arts (M.A.), Information Technology Management
University of Central Florida 2009 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General
Sprint by Wireless Planet September 2012 - Present
Convergys June 2011 - July 2012
Skills
Spanish-English, Microsoft Office, Microsoft Excel, Microsoft Word, Analytical Skills
Education
Webster University 2012 — 2014
Master of Arts (M.A.), Information Technology Management
University of Central Florida 2009 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General
Rick (Ricardo) Cuevas's Convergys Experience August 1998 - February 2000
Job
Industry Information Technology and Services
Experience
Web Display January 2010 - December 2012
Fidelity National Financial May 2010 - January 2012
Information Access Systems September 2005 - January 2010
Janus Technology Group April 2004 - September 2005
Gateway 2000 - 2004
Convergys August 1998 - February 2000
Skills
Enterprise Content..., Document Management, Solution Selling, SharePoint, Integration, SaaS, Process Improvement, Document Imaging, Enterprise Software, Cloud Computing, Business Analysis, Project Management
Education
University of Central Florida 1999 — 2003
Bachelors of Science, Management of Information Systems
Web Display January 2010 - December 2012
Fidelity National Financial May 2010 - January 2012
Information Access Systems September 2005 - January 2010
Janus Technology Group April 2004 - September 2005
Gateway 2000 - 2004
Convergys August 1998 - February 2000
Skills
Enterprise Content..., Document Management, Solution Selling, SharePoint, Integration, SaaS, Process Improvement, Document Imaging, Enterprise Software, Cloud Computing, Business Analysis, Project Management
Education
University of Central Florida 1999 — 2003
Bachelors of Science, Management of Information Systems
Ishmael Davis's Convergys Experience May 2008 - April 2009
Job Computer Hardware Professional
Industry Computer Hardware
Experience
NCR Corporation November 2011 - Present
Insight Global April 2009 - Present
Sears Holdings Corporation October 2009 - November 2011
Convergys May 2008 - April 2009
Education
University of Central Florida 2003 — 2011
B.S., Information Technology
NCR Corporation November 2011 - Present
Insight Global April 2009 - Present
Sears Holdings Corporation October 2009 - November 2011
Convergys May 2008 - April 2009
Education
University of Central Florida 2003 — 2011
B.S., Information Technology
Mark Brannan's Convergys Experience February 2005 - February 2011
Job Software Development Engineer at Amazon.com
Industry Information Technology and Services
Experience
Amazon June 2012 - Present
Amazon.com March 2011 - July 2012
Convergys February 2005 - February 2011
Convergys February 2004 - February 2005
Circuit City February 2003 - November 2004
Volaris April 2002 - December 2002
Skills
Unix, Testing, Programming, Software Development, Java, SQL, Linux, SOA, JavaScript, Software Engineering, Oracle, Test Automation, Analysis, Unix Shell Scripting, Spring, Software Design, Scalability, Customer Service
Education
University of Central Florida 1996 — 2001
B.S., Computer Science
University of Central Florida 1996 — 2001
B.A., Music
Amazon June 2012 - Present
Amazon.com March 2011 - July 2012
Convergys February 2005 - February 2011
Convergys February 2004 - February 2005
Circuit City February 2003 - November 2004
Volaris April 2002 - December 2002
Skills
Unix, Testing, Programming, Software Development, Java, SQL, Linux, SOA, JavaScript, Software Engineering, Oracle, Test Automation, Analysis, Unix Shell Scripting, Spring, Software Design, Scalability, Customer Service
Education
University of Central Florida 1996 — 2001
B.S., Computer Science
University of Central Florida 1996 — 2001
B.A., Music
Alex Kuehnle Alex Kuehnle's Convergys Experience August 2008 - Present
Job Technical Support/Supervsior/Coach/trainer/CATS Team/ Floor Assistant at Convergys
Industry Telecommunications
Experience
Convergys August 2008 - Present
Education
University of Cincinnati
open, Business
Convergys August 2008 - Present
Education
University of Cincinnati
open, Business
Patrick Henderson's Convergys Experience 1989 - 1996
Job Developer of many disciplines (iOS, Android, .NET, SQL, Angular.JS, Web)
Industry Information Technology and Services
Experience
CEB's SHL Talent Measurement Solutions August 2013 - Present
Wonderland Gift Shoppes June 2015 - September 2015
CEB's SHL Talent Measurement Solutions November 2007 - August 2013
National Football Academies April 2011 - January 2012
Fine Print Publishing May 2011 - September 2011
Scholastic Book Fairs November 2010 - December 2010
CraftSystems, Inc. 2004 - November 2007
Software Architects 1997 - 2004
Utility Partners 1996 - 1997
Convergys 1989 - 1996
Skills
.NET, Microsoft SQL Server, Databases, JavaScript, Programming, C#, iOS development, iPhone Application..., Xcode, Objective-C, AngularJS, Bootstrap 3, CSS3, Advanced CSS, Business Intelligence, jQuery, jQuery UI, Software Development, Testing, SQL, Mobile Devices, XML, WebAPI, ASP.NET, Agile Methodologies, ASP, IIS, Requirements Analysis, SharePoint, SDLC, Visual C#, Visual Studio, T-SQL, Software Project..., Web Services, Web Applications, HR/XML, REST/HTTP, ASP.NET MVC, Tortoise SVN, Mobile Applications, Database Design, Object Oriented Design, MySQL, Unix, Web Development, VB.NET, SSRS, Scrum, Software Design
Education
University of Central Florida 1982 — 1984
Computer Science
Lake Howell High School 1978 — 1982
CEB's SHL Talent Measurement Solutions August 2013 - Present
Wonderland Gift Shoppes June 2015 - September 2015
CEB's SHL Talent Measurement Solutions November 2007 - August 2013
National Football Academies April 2011 - January 2012
Fine Print Publishing May 2011 - September 2011
Scholastic Book Fairs November 2010 - December 2010
CraftSystems, Inc. 2004 - November 2007
Software Architects 1997 - 2004
Utility Partners 1996 - 1997
Convergys 1989 - 1996
Skills
.NET, Microsoft SQL Server, Databases, JavaScript, Programming, C#, iOS development, iPhone Application..., Xcode, Objective-C, AngularJS, Bootstrap 3, CSS3, Advanced CSS, Business Intelligence, jQuery, jQuery UI, Software Development, Testing, SQL, Mobile Devices, XML, WebAPI, ASP.NET, Agile Methodologies, ASP, IIS, Requirements Analysis, SharePoint, SDLC, Visual C#, Visual Studio, T-SQL, Software Project..., Web Services, Web Applications, HR/XML, REST/HTTP, ASP.NET MVC, Tortoise SVN, Mobile Applications, Database Design, Object Oriented Design, MySQL, Unix, Web Development, VB.NET, SSRS, Scrum, Software Design
Education
University of Central Florida 1982 — 1984
Computer Science
Lake Howell High School 1978 — 1982
Derek Larsen's Convergys Experience June 2013 - Present
Job Training Operations Manager
Industry Program Development
Experience
Convergys June 2013 - Present
Convergys June 2007 - June 2013
Trion June 2006 - April 2007
Aon Hewitt February 2001 - June 2006
Skills
Management, Human Resources, Training, Leadership, Employee Relations, Recruiting, Change Management, Employee Engagement, CRM, Business Analysis, Performance Management, Program Management
Education
University of Central Florida 1998 — 2001
Bachelors of the Arts, Public Administration
Convergys June 2013 - Present
Convergys June 2007 - June 2013
Trion June 2006 - April 2007
Aon Hewitt February 2001 - June 2006
Skills
Management, Human Resources, Training, Leadership, Employee Relations, Recruiting, Change Management, Employee Engagement, CRM, Business Analysis, Performance Management, Program Management
Education
University of Central Florida 1998 — 2001
Bachelors of the Arts, Public Administration
Clayton Kern's Convergys Experience May 1999 - August 1999
Job Chief System Engineer WMSSII at Harris Corporation
Industry Defense & Space
Experience
Harris Corporation April 2015 - Present
Harris Corporation January 2014 - April 2015
Harris Corporation January 2010 - April 2015
Harris Corporation May 2000 - April 2015
State of Florida August 1999 - May 2000
Convergys May 1999 - August 1999
Siemens Westinghouse May 1999 - August 1999
Skills
Software Engineering, Software Design, System Architecture, ClearCase, Systems Engineering, REST, Continuous Integration, Proposal Writing, Leadership, Java, ClearQuest, Program Management, C++, Agile Methodologies, Integration, Solution Architecture, Meteorology, Weather, White Papers, Software Development..., Software Lifecycle..., Software Architectural..., Management, SOA, C/C++, Script, Ant, Make, Design Documents, FAA, NWS, RFCs, Apache, FuseSource, Fortran, Message Oriented..., Enterprise Service Bus, Git, Unit Testing, CMMI, JUnit, Systems Design, Software Development, Databases
Education
University of Central Florida 1997 — 2000
Bachelor of Science (B.S.), Computer Science
Harris Corporation April 2015 - Present
Harris Corporation January 2014 - April 2015
Harris Corporation January 2010 - April 2015
Harris Corporation May 2000 - April 2015
State of Florida August 1999 - May 2000
Convergys May 1999 - August 1999
Siemens Westinghouse May 1999 - August 1999
Skills
Software Engineering, Software Design, System Architecture, ClearCase, Systems Engineering, REST, Continuous Integration, Proposal Writing, Leadership, Java, ClearQuest, Program Management, C++, Agile Methodologies, Integration, Solution Architecture, Meteorology, Weather, White Papers, Software Development..., Software Lifecycle..., Software Architectural..., Management, SOA, C/C++, Script, Ant, Make, Design Documents, FAA, NWS, RFCs, Apache, FuseSource, Fortran, Message Oriented..., Enterprise Service Bus, Git, Unit Testing, CMMI, JUnit, Systems Design, Software Development, Databases
Education
University of Central Florida 1997 — 2000
Bachelor of Science (B.S.), Computer Science
nelson de lara's Convergys Experience May 2010 - Present
Job team leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2010 - Present
Blockbuster May 2008 - March 2009
Stellar Partners, Inc. May 2005 - March 2008
Skills
Agent Development, Team Leadership, Teamwork, Team Building, Employee Training, Charismatic Leadership, Performance Management, Performance Improvement, Performance Metrics, Technical Support, Supervisory Skills, Supervising, Verbal De-escalation, De-escalation, Coaching, Public Speaking, Self-driven, Self-starter, Great Motivator
Education
Cooper City Highschool 1998 — 2012
University of Central Florida 2002 — 2005
none, Film/Cinema/Video Studies
Convergys May 2010 - Present
Blockbuster May 2008 - March 2009
Stellar Partners, Inc. May 2005 - March 2008
Skills
Agent Development, Team Leadership, Teamwork, Team Building, Employee Training, Charismatic Leadership, Performance Management, Performance Improvement, Performance Metrics, Technical Support, Supervisory Skills, Supervising, Verbal De-escalation, De-escalation, Coaching, Public Speaking, Self-driven, Self-starter, Great Motivator
Education
Cooper City Highschool 1998 — 2012
University of Central Florida 2002 — 2005
none, Film/Cinema/Video Studies
Melissa Francois's Convergys Experience March 2013 - August 2013
Job Community Events for the American Cancer Society
Industry Marketing and Advertising
Experience
Coach October 2012 - October 2014
American Cancer Society May 2014 - July 2014
The Carousel Emporium September 2013 - April 2014
Convergys March 2013 - August 2013
Skills
Merchandising, Visual Merchandising, Retail, Sales, Retail Sales, Store Management, Fashion, Customer Service, Marketing, Apparel, Team Leadership, Market Research, Social Media
Education
University of Central Florida 2013 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Coach October 2012 - October 2014
American Cancer Society May 2014 - July 2014
The Carousel Emporium September 2013 - April 2014
Convergys March 2013 - August 2013
Skills
Merchandising, Visual Merchandising, Retail, Sales, Retail Sales, Store Management, Fashion, Customer Service, Marketing, Apparel, Team Leadership, Market Research, Social Media
Education
University of Central Florida 2013 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Zack Ball's Convergys Experience June 2012 - November 2012
Job Event Manager at D20 Entertainment
Industry Computer Games
Experience
D20 Entertainment September 2004 - Present
Vindorian Tech September 2006 - Present
SunTrust August 2014 - February 2015
Orlando Health October 2013 - June 2014
Convergys June 2012 - November 2012
DB: Generations October 2006 - September 2012
Follett Higher Education Group October 2010 - January 2012
Skills
Management, Sales, Networking, Windows, Troubleshooting, Microsoft Office, Operating Systems, Team Building, Social Networking, Customer Service, Training, Leadership, Budgets, Team Leadership, Hardware, IT Management, Teamwork, Logistics, Negotiation, Social Media, Servers, Time Management, Programming, Inventory Management, Sales Management, Analysis, Operations Management, Merchandising, Team Management, Account Management, Recruiting, Program Management, English, Administration, C++, C#, C, JavaScript, PHP, VB.NET, MySQL
Education
University of Central Florida 2010 — 2017
Bachelor’s Degree, Computer Science
Boone County Highschool 2004 — 2009
High School, Computer Science, 9-12
D20 Entertainment September 2004 - Present
Vindorian Tech September 2006 - Present
SunTrust August 2014 - February 2015
Orlando Health October 2013 - June 2014
Convergys June 2012 - November 2012
DB: Generations October 2006 - September 2012
Follett Higher Education Group October 2010 - January 2012
Skills
Management, Sales, Networking, Windows, Troubleshooting, Microsoft Office, Operating Systems, Team Building, Social Networking, Customer Service, Training, Leadership, Budgets, Team Leadership, Hardware, IT Management, Teamwork, Logistics, Negotiation, Social Media, Servers, Time Management, Programming, Inventory Management, Sales Management, Analysis, Operations Management, Merchandising, Team Management, Account Management, Recruiting, Program Management, English, Administration, C++, C#, C, JavaScript, PHP, VB.NET, MySQL
Education
University of Central Florida 2010 — 2017
Bachelor’s Degree, Computer Science
Boone County Highschool 2004 — 2009
High School, Computer Science, 9-12
Joe Fife's Convergys Experience May 1999 - January 2008
Job Social Science Teacher at SCPS
Industry Education Management
Experience
Seminole County Public Schools June 2008 - Present
Digital Risk May 2012 - October 2014
Convergys May 1999 - January 2008
Skills
Classroom, Databases, Forecasting, Lesson Planning, Time Management, Team Building, Team Leadership, Analysis, Process Improvement, Banking, Outlook, Leadership, Customer Service, Microsoft Office, Call Centers, Microsoft Excel
Education
University of Central Florida 2004 — 2008
Bachelor of Science (B.S.), Social Science Teacher Education
Seminole County Public Schools June 2008 - Present
Digital Risk May 2012 - October 2014
Convergys May 1999 - January 2008
Skills
Classroom, Databases, Forecasting, Lesson Planning, Time Management, Team Building, Team Leadership, Analysis, Process Improvement, Banking, Outlook, Leadership, Customer Service, Microsoft Office, Call Centers, Microsoft Excel
Education
University of Central Florida 2004 — 2008
Bachelor of Science (B.S.), Social Science Teacher Education
Ravi Hasija's Convergys Experience May 2003 - September 2007
Job Software Engineer at Rackspace, the #1 managed cloud company
Industry Computer Software
Experience
Rackspace, the #1 managed cloud company February 2013 - Present
Griffin Solutions Group June 2010 - Present
MixAList.com August 2009 - Present
Capital Group January 2011 - December 2012
Andesa Services, Inc. March 2009 - December 2010
Pentaho 2007 - 2008
Convergys May 2003 - September 2007
Skills
Java, Hibernate, Spring, Groovy, Grails, Spring Webflow, GWT, JSP, AJAX, jQuery, JUnit, Mockito, Tomcat, JBoss Application Server, Weblogic, Unix Shell Scripting, Ant, Apache Ivy, Maven, MySQL, Agile Methodologies, Kanban, Data Driven Testing, TDD, Eclipse, IntelliJ IDEA, Java Enterprise Edition, Integration, Test Driven Development, PL/SQL, Software Development, JavaScript, Git, Unix, SQL, Spring Framework
Education
University of Central Florida 2002 — 2004
Masters, Computer Science
Rackspace, the #1 managed cloud company February 2013 - Present
Griffin Solutions Group June 2010 - Present
MixAList.com August 2009 - Present
Capital Group January 2011 - December 2012
Andesa Services, Inc. March 2009 - December 2010
Pentaho 2007 - 2008
Convergys May 2003 - September 2007
Skills
Java, Hibernate, Spring, Groovy, Grails, Spring Webflow, GWT, JSP, AJAX, jQuery, JUnit, Mockito, Tomcat, JBoss Application Server, Weblogic, Unix Shell Scripting, Ant, Apache Ivy, Maven, MySQL, Agile Methodologies, Kanban, Data Driven Testing, TDD, Eclipse, IntelliJ IDEA, Java Enterprise Edition, Integration, Test Driven Development, PL/SQL, Software Development, JavaScript, Git, Unix, SQL, Spring Framework
Education
University of Central Florida 2002 — 2004
Masters, Computer Science
Carol Carrasquillo, CAPM's Convergys Experience May 2002 - March 2006
Job Project Manager, Global Real Estate & Facilities at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech January 2013 - Present
Brown & Brown June 2008 - May 2012
Pulte Homes April 2006 - March 2008
Convergys May 2002 - March 2006
Skills
Microsoft Excel, Microsoft Office, Process Improvement, Interpersonal Skill, Leadership, Proactive self-starter, Teamwork, Implementer, Spanish-speaking, Project Management, Continuous Improvement, Drive to Achieve, Driving Efficiency, Problem Solving, Accountability, Organization, Training Delivery, Management, Contract Negotiation, Negotiation, Recruiting, Coaching, Marketing Strategy, Call Centers, Team Building, Strategic Planning, CRM, Training
Education
University of Central Florida 2001 — 2004
B.S.B.A., Management
TeleTech January 2013 - Present
Brown & Brown June 2008 - May 2012
Pulte Homes April 2006 - March 2008
Convergys May 2002 - March 2006
Skills
Microsoft Excel, Microsoft Office, Process Improvement, Interpersonal Skill, Leadership, Proactive self-starter, Teamwork, Implementer, Spanish-speaking, Project Management, Continuous Improvement, Drive to Achieve, Driving Efficiency, Problem Solving, Accountability, Organization, Training Delivery, Management, Contract Negotiation, Negotiation, Recruiting, Coaching, Marketing Strategy, Call Centers, Team Building, Strategic Planning, CRM, Training
Education
University of Central Florida 2001 — 2004
B.S.B.A., Management
Joe Warfsman (twarfsman@earthlink.net) Joe Warfsman (twarfsman@earthlink.net)'s Convergys Experience March 2009 - September 2010
Job VP Applications Solutions, Technology Services, Manufacturing
Industry Information Technology and Services
Experience
Sanofi US 2010 - Present
Convergys March 2009 - September 2010
Lucent Technologies / Alcatel-Lucent 2002 - 2007
Lucent Technologies 2001 - 2002
Lucent Technologies 1999 - 2001
AT&T 1990 - 1999
Skills
Outsourcing, Strategy, Data Center, ITIL, SAP, ERP, Management, Data Warehousing, Servers, Agile Methodologies, Leadership, Networking, Process Improvement, E-commerce, Change Management, Strategic Planning, Program Management, Manufacturing, Budgets, Vendor Management, Supply Chain, Cross-functional Team..., Information Technology, Integration, VMware, Software Development, Telecommunications, IT Service Management, Project Management, Cognos, Analysis, Business Process..., Infrastructure, IT Strategy, Business Analysis, Auditing, Procurement, Six Sigma, Employee Benefits, PMP, Personnel Management, Finance, PeopleSoft
Education
University of Central Missouri
BA, Physics and Math
University of Missouri-Columbia
BS, Mechanical Engineering
University of Missouri-Kansas City
MBA, Industrial Mangement (67% completed)
Sanofi US 2010 - Present
Convergys March 2009 - September 2010
Lucent Technologies / Alcatel-Lucent 2002 - 2007
Lucent Technologies 2001 - 2002
Lucent Technologies 1999 - 2001
AT&T 1990 - 1999
Skills
Outsourcing, Strategy, Data Center, ITIL, SAP, ERP, Management, Data Warehousing, Servers, Agile Methodologies, Leadership, Networking, Process Improvement, E-commerce, Change Management, Strategic Planning, Program Management, Manufacturing, Budgets, Vendor Management, Supply Chain, Cross-functional Team..., Information Technology, Integration, VMware, Software Development, Telecommunications, IT Service Management, Project Management, Cognos, Analysis, Business Process..., Infrastructure, IT Strategy, Business Analysis, Auditing, Procurement, Six Sigma, Employee Benefits, PMP, Personnel Management, Finance, PeopleSoft
Education
University of Central Missouri
BA, Physics and Math
University of Missouri-Columbia
BS, Mechanical Engineering
University of Missouri-Kansas City
MBA, Industrial Mangement (67% completed)
Robert E. Boardman Jr.'s Convergys Experience January 2004 - December 2007
Job SaaS Administrator at Ellucian
Industry Computer Software
Experience
Ellucian August 2012 - Present
SunGard Higher Education Managed Services, Inc. September 2010 - August 2012
Virtual Health Solutions July 2008 - April 2009
Houghton Mifflin April 2008 - July 2008
Convergys January 2004 - December 2007
Convergys January 2002 - December 2003
Resource Technology Concepts November 1989 - June 2002
Convergys April 1997 - December 2001
ATT January 1982 - November 1989
Education
University of Central Florida 1975 — 1982
Bachelors of Science in Engineering (BSE), Computer Engineering
Ellucian August 2012 - Present
SunGard Higher Education Managed Services, Inc. September 2010 - August 2012
Virtual Health Solutions July 2008 - April 2009
Houghton Mifflin April 2008 - July 2008
Convergys January 2004 - December 2007
Convergys January 2002 - December 2003
Resource Technology Concepts November 1989 - June 2002
Convergys April 1997 - December 2001
ATT January 1982 - November 1989
Education
University of Central Florida 1975 — 1982
Bachelors of Science in Engineering (BSE), Computer Engineering
Kimberly Tackett's Convergys Experience August 2014 - August 2015
Job Technical Trainer at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2014 - August 2015
Oregano's Pizza Bistro October 2013 - October 2014
Skills
Teaching and Developing, Advanced skills in..., Advanced in computer..., Relationship-builder..., Program Management..., Job Coaching, Lifestyle Coaching, Customer Service, Customer Satisfaction, Leading Positive Change, Customer Experience, Coaching
Education
University of Central Missouri 2009 — 2011
None, Music Teacher Education, 3.75
Warrensburg High School 2005 — 2009
High School, General Studies, 3.75
Convergys August 2014 - August 2015
Oregano's Pizza Bistro October 2013 - October 2014
Skills
Teaching and Developing, Advanced skills in..., Advanced in computer..., Relationship-builder..., Program Management..., Job Coaching, Lifestyle Coaching, Customer Service, Customer Satisfaction, Leading Positive Change, Customer Experience, Coaching
Education
University of Central Missouri 2009 — 2011
None, Music Teacher Education, 3.75
Warrensburg High School 2005 — 2009
High School, General Studies, 3.75
Cassie Richardson, PMP, MBA Cassie Richardson, PMP, MBA's Convergys Experience August 2009 - May 2012
Job Sr. Project Manager at North Highland Worldwide Consulting
Industry Entertainment
Experience
North Highland January 2015 - Present
Symantec April 2014 - January 2015
Golf Channel September 2012 - April 2014
NetCracker May 2012 - August 2012
Convergys August 2009 - May 2012
Bunim Murray Productions June 2009 - August 2009
Black Entertainment Television September 2008 - November 2008
Disney ABC Television Group April 2008 - May 2008
Skills
MS Project, Project Management, SharePoint, Management, Software Project..., Business Analysis, Leadership, PMP, Visio, Program Management, Lotus Notes, Vendor Management, Microsoft Project, Microsoft Office, Training, Agile Methodologies, Process Improvement, Software Development, Product Management, Resource Management, E-commerce, Salesforce.com, Accounting, Agile Project Management, Project Portfolio...
Education
University of Central Florida - College of Business Administration
MBA, Business
University of Central Florida
BFA, Film
Randolph High School
High School
North Highland January 2015 - Present
Symantec April 2014 - January 2015
Golf Channel September 2012 - April 2014
NetCracker May 2012 - August 2012
Convergys August 2009 - May 2012
Bunim Murray Productions June 2009 - August 2009
Black Entertainment Television September 2008 - November 2008
Disney ABC Television Group April 2008 - May 2008
Skills
MS Project, Project Management, SharePoint, Management, Software Project..., Business Analysis, Leadership, PMP, Visio, Program Management, Lotus Notes, Vendor Management, Microsoft Project, Microsoft Office, Training, Agile Methodologies, Process Improvement, Software Development, Product Management, Resource Management, E-commerce, Salesforce.com, Accounting, Agile Project Management, Project Portfolio...
Education
University of Central Florida - College of Business Administration
MBA, Business
University of Central Florida
BFA, Film
Randolph High School
High School
Ben Diersing Ben Diersing's Convergys Experience May 2006 - April 2015
Job Pricing Manager at Pontoon Solutions
Industry Outsourcing/Offshoring
Experience
Pontoon Solutions April 2015 - Present
Convergys May 2006 - April 2015
Merrill Lynch June 2004 - May 2006
Merrill Lynch July 2003 - June 2004
Skills
Pricing, Pricing Strategy, Contract Pricing, Financial Modeling, Scenario Analysis, Foreign Exchange, Financial Analysis, Corporate Finance, Problem Solving, Relationship Management, Business Strategy, Negotiation, BPO, B2B, Outsourcing, Offshoring, RFP, Project Management, Microsoft Excel, Call Centers, Forecasting, Business Process...
Education
University of Florida - Warrington College Of Business 2003 — 2004
Master of Business Administration (MBA)
University of Central Florida 1995 — 1999
Bachelor of Business Administration (BBA), Finance, General
Pontoon Solutions April 2015 - Present
Convergys May 2006 - April 2015
Merrill Lynch June 2004 - May 2006
Merrill Lynch July 2003 - June 2004
Skills
Pricing, Pricing Strategy, Contract Pricing, Financial Modeling, Scenario Analysis, Foreign Exchange, Financial Analysis, Corporate Finance, Problem Solving, Relationship Management, Business Strategy, Negotiation, BPO, B2B, Outsourcing, Offshoring, RFP, Project Management, Microsoft Excel, Call Centers, Forecasting, Business Process...
Education
University of Florida - Warrington College Of Business 2003 — 2004
Master of Business Administration (MBA)
University of Central Florida 1995 — 1999
Bachelor of Business Administration (BBA), Finance, General
William Happner's Convergys Experience November 2011 - June 2012
Job Information Intelligence Systems Engineer at Symantec (Veritas vTSS Division)
Industry Information Technology and Services
Experience
Veritas Technologies LLC April 2015 - Present
Symantec November 2013 - Present
Symantec June 2012 - November 2013
Convergys November 2011 - June 2012
Devry University October 2008 - March 2011
NAVAIR July 2005 - October 2008
Skills
Troubleshooting, Telecommunications, Microsoft Office, Customer Service, Networking, XP, Marketing, Team Leadership, Leadership, Windows 7, Computer Hardware, Windows XP, Servers, Technical Support, Operating Systems, TCP/IP, Active Directory, Microsoft Exchange, Virtualization
Education
Devry University 2008 — 2011
Bachelor of Science (BS)
University of Central Florida 2003 — 2007
Associate's degree
Veritas Technologies LLC April 2015 - Present
Symantec November 2013 - Present
Symantec June 2012 - November 2013
Convergys November 2011 - June 2012
Devry University October 2008 - March 2011
NAVAIR July 2005 - October 2008
Skills
Troubleshooting, Telecommunications, Microsoft Office, Customer Service, Networking, XP, Marketing, Team Leadership, Leadership, Windows 7, Computer Hardware, Windows XP, Servers, Technical Support, Operating Systems, TCP/IP, Active Directory, Microsoft Exchange, Virtualization
Education
Devry University 2008 — 2011
Bachelor of Science (BS)
University of Central Florida 2003 — 2007
Associate's degree
Kjell Williams Kjell Williams's Convergys Experience 1999 - 2000
Job Tech Support/Customer Service Supervisor
Industry Telecommunications
Experience
Pace 2011 - 2015
Rent-A-Center August 2008 - October 2009
Sears Home Improvement Products August 2006 - June 2008
Electro World, Inc. 2000 - 2005
Convergys 1999 - 2000
Skills
Troubleshooting, Telecommunications, Technical Support, Call Centers, Customer Service, Wireless, Microsoft Office, TCP/IP, Integration, Linux
Education
University of Central Florida 2005 — 2008
Bachelor's degree, English, Creative Writing
Valencia College 2003 — 2005
Associate of Arts (A.A.), Education
Pace 2011 - 2015
Rent-A-Center August 2008 - October 2009
Sears Home Improvement Products August 2006 - June 2008
Electro World, Inc. 2000 - 2005
Convergys 1999 - 2000
Skills
Troubleshooting, Telecommunications, Technical Support, Call Centers, Customer Service, Wireless, Microsoft Office, TCP/IP, Integration, Linux
Education
University of Central Florida 2005 — 2008
Bachelor's degree, English, Creative Writing
Valencia College 2003 — 2005
Associate of Arts (A.A.), Education
Jamal Ellis Jamal Ellis's Convergys Experience October 2005 - March 2007
Job Collaborative. Thoughtful. Purposeful. | Multidiscipline Consultant | Business Analysis | SDLC | Data & Analytics
Industry Information Technology and Services
Experience
The North Highland Company April 2013 - Present
IIBA Central Florida Chapter January 2015 - Present
The North Highland Company October 2011 - April 2013
Walt Disney World May 2011 - September 2011
Florida Virtual School July 2010 - May 2011
Global Options, Inc. September 2009 - July 2010
Creative Data Solutions March 2007 - July 2009
Convergys October 2005 - March 2007
Convergys September 2003 - October 2005
Skills
Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, Business Process, UML, Use Case Analysis, Technical Training, Agile, Scrum, End User Training, Technical Documentation, Agile Methodologies, Cross-functional Team..., Integration, Business Requirements, Enterprise Architecture, Business Intelligence, Product Management, Testing, Software Documentation, Quality Assurance, Enterprise Software, Project Management, Visio, Analysis, Management, Software Project..., Business Process..., PMO, Leadership, IT Strategy
Education
University of Central Florida - College of Business Administration 1999 — 2003
B.S., Managment Information Systems
The North Highland Company April 2013 - Present
IIBA Central Florida Chapter January 2015 - Present
The North Highland Company October 2011 - April 2013
Walt Disney World May 2011 - September 2011
Florida Virtual School July 2010 - May 2011
Global Options, Inc. September 2009 - July 2010
Creative Data Solutions March 2007 - July 2009
Convergys October 2005 - March 2007
Convergys September 2003 - October 2005
Skills
Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, Business Process, UML, Use Case Analysis, Technical Training, Agile, Scrum, End User Training, Technical Documentation, Agile Methodologies, Cross-functional Team..., Integration, Business Requirements, Enterprise Architecture, Business Intelligence, Product Management, Testing, Software Documentation, Quality Assurance, Enterprise Software, Project Management, Visio, Analysis, Management, Software Project..., Business Process..., PMO, Leadership, IT Strategy
Education
University of Central Florida - College of Business Administration 1999 — 2003
B.S., Managment Information Systems
Brett Ball's Convergys Experience May 2005 - June 2006
Job Managing Digital Marketing, Social Media, & IT at Wing Eyecare
Industry Information Technology and Services
Experience
Wing Eyecare June 2006 - Present
ADAPPT January 2010 - August 2011
Convergys May 2005 - June 2006
Skills
Sonicwall, Windows 7, Windows XP Pro, Windows Server, Windows Vista, Mobile Devices, Mobile Technology, Mobile Internet, Mobile Design, Computer Hardware, Computer Repair, Social Networking, Social Media, Social Media Marketing, Network Administration, Wireless Networking, Computer Network..., Marketing Strategy, Digital Marketing, Email Marketing, Facebook, Twitter, SEO, Social Media Strategist, Google Analytics, Google Adwords, Google Maps, Google Webmaster Tools, Google Docs, Google+, Pinterest, LinkedIn, Web Analytics, YouTube, Web Development, Servers
Education
University of Cincinnati 2001 — 2006
B.B.A., Information Systems
Wing Eyecare June 2006 - Present
ADAPPT January 2010 - August 2011
Convergys May 2005 - June 2006
Skills
Sonicwall, Windows 7, Windows XP Pro, Windows Server, Windows Vista, Mobile Devices, Mobile Technology, Mobile Internet, Mobile Design, Computer Hardware, Computer Repair, Social Networking, Social Media, Social Media Marketing, Network Administration, Wireless Networking, Computer Network..., Marketing Strategy, Digital Marketing, Email Marketing, Facebook, Twitter, SEO, Social Media Strategist, Google Analytics, Google Adwords, Google Maps, Google Webmaster Tools, Google Docs, Google+, Pinterest, LinkedIn, Web Analytics, YouTube, Web Development, Servers
Education
University of Cincinnati 2001 — 2006
B.B.A., Information Systems
Shauna Gray's Convergys Experience April 2013 - June 2013
Job Customer Service Representative at Nova Southeastern University
Industry Hospital & Health Care
Experience
Nova Southeastern University November 2014 - Present
AT&T August 2013 - August 2014
Convergys April 2013 - June 2013
Forever 21 August 2011 - April 2013
Publix Super Markets April 2008 - August 2009
Skills
Call Centers, BPO, Customer Satisfaction, Customer Experience, Contact Centers, Service Delivery, Technical Support, Sla, Customer Service, Troubleshooting, Inbound Marketing, Cashiering, Customer Support
Education
University of Central Florida 2009 — 2013
Bachelor's of Science, Political Science and Government
Nova Southeastern University November 2014 - Present
AT&T August 2013 - August 2014
Convergys April 2013 - June 2013
Forever 21 August 2011 - April 2013
Publix Super Markets April 2008 - August 2009
Skills
Call Centers, BPO, Customer Satisfaction, Customer Experience, Contact Centers, Service Delivery, Technical Support, Sla, Customer Service, Troubleshooting, Inbound Marketing, Cashiering, Customer Support
Education
University of Central Florida 2009 — 2013
Bachelor's of Science, Political Science and Government
Ed Hoskins's Convergys Experience May 1999 - November 2000
Job Technical Sales Specialist at Lenovo
Industry Information Technology and Services
Experience
Lenovo October 2014 - Present
MarketSource Inc. May 2014 - October 2014
IBM March 2013 - April 2014
Tech Data November 2000 - March 2013
Convergys May 1999 - November 2000
US Navy May 1984 - May 1988
Skills
IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified Systems..., VMware VCP 5, Network+ , A+, ..., Microsoft Certified..., Technical Support, VMware, Networking, Pre-sales, Servers, Storage, Virtualization, Cloud Computing, DS4000, SAN, IBM Servers, Storage Solutions, Data Center, iSCSI, Disaster Recovery, Hardware, HP, Enterprise Storage, Operating Systems, VMware ESX, Security, NetApp, Storage Area Networks, High Availability, NAS, Troubleshooting, Server Architecture, Storage Virtualization
Education
University of Central Florida 1999 — 2000
Valencia Community College 1997 — 1999
Associate of Arts (AA)
Lenovo October 2014 - Present
MarketSource Inc. May 2014 - October 2014
IBM March 2013 - April 2014
Tech Data November 2000 - March 2013
Convergys May 1999 - November 2000
US Navy May 1984 - May 1988
Skills
IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified..., IBM Certified Systems..., VMware VCP 5, Network+ , A+, ..., Microsoft Certified..., Technical Support, VMware, Networking, Pre-sales, Servers, Storage, Virtualization, Cloud Computing, DS4000, SAN, IBM Servers, Storage Solutions, Data Center, iSCSI, Disaster Recovery, Hardware, HP, Enterprise Storage, Operating Systems, VMware ESX, Security, NetApp, Storage Area Networks, High Availability, NAS, Troubleshooting, Server Architecture, Storage Virtualization
Education
University of Central Florida 1999 — 2000
Valencia Community College 1997 — 1999
Associate of Arts (AA)
Gokulram Ramalingam Gokulram Ramalingam's Convergys Experience July 2008 - Present
Job Consultant, Architecture
Industry Information Technology and Services
Experience
Convergys July 2008 - Present
Convergys October 2000 - June 2008
Verizon November 1999 - October 2000
Polaris Software Lab June 1997 - October 1999
Skills
Requirements Analysis, Solution Architecture, SDLC, Business Analysis, Pre-sales, Agile Methodologies, Software Project..., Unix, Vendor Management, SOA, Software Development, ITIL, Oracle, Cloud Computing, Big Data, Hadoop, ServiceMix, ESB, Camel, Billing Systems, Systems Analysis, Requirements Gathering, CRM, J2EE, Java Enterprise Edition, Business Intelligence, Telecommunications, Linux, Architecture, Design Patterns, Enterprise Software, Enterprise Architecture, Mobile Applications, Performance Tuning, Weblogic, Spring, Architectures
Education
University of Central Florida 2007 — 2008
Master of Science (M.S.), Management Information Systems, General
Madras University 1993 — 1997
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Convergys July 2008 - Present
Convergys October 2000 - June 2008
Verizon November 1999 - October 2000
Polaris Software Lab June 1997 - October 1999
Skills
Requirements Analysis, Solution Architecture, SDLC, Business Analysis, Pre-sales, Agile Methodologies, Software Project..., Unix, Vendor Management, SOA, Software Development, ITIL, Oracle, Cloud Computing, Big Data, Hadoop, ServiceMix, ESB, Camel, Billing Systems, Systems Analysis, Requirements Gathering, CRM, J2EE, Java Enterprise Edition, Business Intelligence, Telecommunications, Linux, Architecture, Design Patterns, Enterprise Software, Enterprise Architecture, Mobile Applications, Performance Tuning, Weblogic, Spring, Architectures
Education
University of Central Florida 2007 — 2008
Master of Science (M.S.), Management Information Systems, General
Madras University 1993 — 1997
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Brandon Jefferson's Convergys Experience May 2011 - June 2012
Job Student at University of Central Florida
Industry Electrical/Electronic Manufacturing
Experience
GE Power Conversion June 2014 - Present
Dearborn Electronics Inc. August 2013 - December 2013
Nelson Engineering January 2013 - March 2013
Convergys May 2011 - June 2012
AT&T May 2008 - August 2008
Prince Construction May 2007 - August 2007
Skills
Project Management, Troubleshooting, Leadership, Engineering, Training, CAD, Networking, Success Driven, Electrical Engineering, Focused Execution, Microsoft Word, PowerPoint, Program Management, Matlab, AutoCAD, Microsoft Excel, Customer Service, Root Cause Analysis, Microsoft Office, Exceeding Expectations
Education
University of Central Florida 2006 — 2014
Electrical Engineering, Electrical Engineering
University of Central Florida
Bachelor, Science Electrical Engineering
GE Power Conversion June 2014 - Present
Dearborn Electronics Inc. August 2013 - December 2013
Nelson Engineering January 2013 - March 2013
Convergys May 2011 - June 2012
AT&T May 2008 - August 2008
Prince Construction May 2007 - August 2007
Skills
Project Management, Troubleshooting, Leadership, Engineering, Training, CAD, Networking, Success Driven, Electrical Engineering, Focused Execution, Microsoft Word, PowerPoint, Program Management, Matlab, AutoCAD, Microsoft Excel, Customer Service, Root Cause Analysis, Microsoft Office, Exceeding Expectations
Education
University of Central Florida 2006 — 2014
Electrical Engineering, Electrical Engineering
University of Central Florida
Bachelor, Science Electrical Engineering
Simon Hakim Simon Hakim's Convergys Experience 2002 - 2004
Job Digital Solutions Connected Vehicles
Industry Information Technology and Services
Experience
Accenture June 2011 - Present
Spyrel Inc March 2011 - June 2011
Fiserv Corporation 2006 - February 2011
Microsoft 2004 - 2006
Convergys 2002 - 2004
Trendium 2000 - 2002
Dell Perot Systems 1996 - 2000
AT&T 1988 - 1996
Education
Pragmatic Marketing
University of Central Florida
Bachelor of Science Business Administration, Management Information Systems
University of Michigan
Bachelor of Science, Physiology
Accenture June 2011 - Present
Spyrel Inc March 2011 - June 2011
Fiserv Corporation 2006 - February 2011
Microsoft 2004 - 2006
Convergys 2002 - 2004
Trendium 2000 - 2002
Dell Perot Systems 1996 - 2000
AT&T 1988 - 1996
Education
Pragmatic Marketing
University of Central Florida
Bachelor of Science Business Administration, Management Information Systems
University of Michigan
Bachelor of Science, Physiology
Emmanuel Laguerre's Convergys Experience April 2010 - November 2012
Job AHA PRO Technical Advisor & Backfill Quality Manager at Apple
Industry Computer Software
Experience
Apple February 2014 - Present
Apple April 2013 - Present
Convergys April 2010 - November 2012
Clear Channel Communications, Inc. February 2008 - May 2010
Skills
Broadcasting, Broadcast Engineering, Web Design, Web Development, iPhone Application..., Android SDK, SQL and JavaScript., Roku Developer, phpMyAdmin, HTML, HTML 5, Joomla, HTRI Software, Mobile Applications, XHTML, PHP, XML, AJAX, iOS, iPhone, MySQL, Video Editing, WordPress, Drupal
Education
Full Sail University 2013 — 2015
Computer Software Engineering
CSB Broadcasting School
University of Central Florida
Bachelor of Science (BS)
Apple February 2014 - Present
Apple April 2013 - Present
Convergys April 2010 - November 2012
Clear Channel Communications, Inc. February 2008 - May 2010
Skills
Broadcasting, Broadcast Engineering, Web Design, Web Development, iPhone Application..., Android SDK, SQL and JavaScript., Roku Developer, phpMyAdmin, HTML, HTML 5, Joomla, HTRI Software, Mobile Applications, XHTML, PHP, XML, AJAX, iOS, iPhone, MySQL, Video Editing, WordPress, Drupal
Education
Full Sail University 2013 — 2015
Computer Software Engineering
CSB Broadcasting School
University of Central Florida
Bachelor of Science (BS)
Corey Evans Corey Evans's Convergys Experience September 2007 - July 2009
Job Coordinator for Student Conduct and Academic Success at Valencia College
Industry Higher Education
Experience
Valencia College September 2014 - Present
Savannah College of Art and Design June 2013 - June 2014
Savannah College of Art and Design July 2011 - June 2013
Convergys September 2007 - July 2009
Care Environmental June 2007 - August 2008
Valdosta State University July 2004 - July 2007
Skills
Leadership
Education
University of Central Florida 2014 — 2018
Doctor of Education (Ed.D.), Higher Education Leadership
Valdosta State University 2008 — 2010
Master of Education (M.Ed.), Higher Education Leadership
Valdosta State University 2003 — 2007
Bachelor of Science, Political Science w/ Minor in Legal Assistant Studies
Valencia College September 2014 - Present
Savannah College of Art and Design June 2013 - June 2014
Savannah College of Art and Design July 2011 - June 2013
Convergys September 2007 - July 2009
Care Environmental June 2007 - August 2008
Valdosta State University July 2004 - July 2007
Skills
Leadership
Education
University of Central Florida 2014 — 2018
Doctor of Education (Ed.D.), Higher Education Leadership
Valdosta State University 2008 — 2010
Master of Education (M.Ed.), Higher Education Leadership
Valdosta State University 2003 — 2007
Bachelor of Science, Political Science w/ Minor in Legal Assistant Studies
Kingsley Michel Kingsley Michel's Convergys Experience June 2012 - May 2014
Job Benefits Advisor at Aon Hewitt
Industry Consumer Services
Experience
Aon Hewitt May 2014 - Present
Kelly Services February 2013 - Present
Convergys June 2012 - May 2014
Securitas March 2009 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Windows, HTML, Sales, Social Media
Education
University of Central Florida
Bachelor of Science, Human Resource Management
Valencia College
Associate of Arts (A.A.), Business Administration
Aon Hewitt May 2014 - Present
Kelly Services February 2013 - Present
Convergys June 2012 - May 2014
Securitas March 2009 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Windows, HTML, Sales, Social Media
Education
University of Central Florida
Bachelor of Science, Human Resource Management
Valencia College
Associate of Arts (A.A.), Business Administration
Rammy Kuttaineh Rammy Kuttaineh's Convergys Experience October 2001 - May 2002
Job Stayathome dad writes pretty good scripts and binaries
Industry Information Technology and Services
Experience
homebased operations February 2015 - Present
Adacel January 2013 - January 2014
Highwinds Network Group April 2010 - June 2011
Orlando National Information Security Group April 2009 - June 2011
SunGard Higher Education November 2005 - April 2010
Various Companies May 1995 - June 2005
Interland August 2003 - January 2005
Hostcentric Technologies April 2003 - January 2005
Convergys October 2001 - May 2002
Nabors, Giblin & Nickerson, P.A. August 1999 - March 2001
Skills
Bash, Troubleshooting, Linux, Servers, Windows Server, Operating Systems, Databases, Software Documentation, Networking, Technical Support, Security, MySQL, Visio, Software Installation, System Administration, Apache, Microsoft Office, Software Development, Unix, DNS, Unix Shell Scripting, TCP/IP, Network Administration, Programming, Active Directory, Disaster Recovery, VMware, IIS, JavaScript, HTML, Computer Hardware, Integration, Cloud Computing, VPN, SQL, Network Security, Hardware, Cisco Technologies, C++, Virtualization, Soft Skills, Technical Documentation, Linux System..., Hands-on Training, C, SDLC, Configuration Management, Software Training, Mac OS, Sales
Education
University of Central Florida 1998 — 2002
Coursework, Computer Information Technology
Orange County Library System 2014 — 2014
Training, Database, Data Management and Visualization, Completed
Valencia College 1995 — 1998
Associate, Arts, Pre-Engineering, A
homebased operations February 2015 - Present
Adacel January 2013 - January 2014
Highwinds Network Group April 2010 - June 2011
Orlando National Information Security Group April 2009 - June 2011
SunGard Higher Education November 2005 - April 2010
Various Companies May 1995 - June 2005
Interland August 2003 - January 2005
Hostcentric Technologies April 2003 - January 2005
Convergys October 2001 - May 2002
Nabors, Giblin & Nickerson, P.A. August 1999 - March 2001
Skills
Bash, Troubleshooting, Linux, Servers, Windows Server, Operating Systems, Databases, Software Documentation, Networking, Technical Support, Security, MySQL, Visio, Software Installation, System Administration, Apache, Microsoft Office, Software Development, Unix, DNS, Unix Shell Scripting, TCP/IP, Network Administration, Programming, Active Directory, Disaster Recovery, VMware, IIS, JavaScript, HTML, Computer Hardware, Integration, Cloud Computing, VPN, SQL, Network Security, Hardware, Cisco Technologies, C++, Virtualization, Soft Skills, Technical Documentation, Linux System..., Hands-on Training, C, SDLC, Configuration Management, Software Training, Mac OS, Sales
Education
University of Central Florida 1998 — 2002
Coursework, Computer Information Technology
Orange County Library System 2014 — 2014
Training, Database, Data Management and Visualization, Completed
Valencia College 1995 — 1998
Associate, Arts, Pre-Engineering, A
Joseph P. Carlin Joseph P. Carlin's Convergys Experience March 2015 - Present
Job Associate Finance at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys March 2015 - Present
JDRF July 2014 - March 2015
Northwestern Mutual May 2014 - August 2014
Skills
Financial Analysis, Financial Forecasting, Financial Modeling, Financial Risk..., Microsoft Excel, Microsoft Office, Personal Financial..., Customer Service, Time Management, Social Media, Marketing, HTML, Teamwork, Data Analysis, Marketing Strategy, Leadership, Microsoft Word, Ad Hoc Reporting, Oracle, PeopleSoft Financial, Hyperion Financial..., Essbase
Education
University of Cincinnati 2015 — 2017
Master of Business Administration (MBA)
University of Cincinnati 2011 — 2015
Bachelor of Business Administration (BBA), Finance and Marketing, Double Major
Convergys March 2015 - Present
JDRF July 2014 - March 2015
Northwestern Mutual May 2014 - August 2014
Skills
Financial Analysis, Financial Forecasting, Financial Modeling, Financial Risk..., Microsoft Excel, Microsoft Office, Personal Financial..., Customer Service, Time Management, Social Media, Marketing, HTML, Teamwork, Data Analysis, Marketing Strategy, Leadership, Microsoft Word, Ad Hoc Reporting, Oracle, PeopleSoft Financial, Hyperion Financial..., Essbase
Education
University of Cincinnati 2015 — 2017
Master of Business Administration (MBA)
University of Cincinnati 2011 — 2015
Bachelor of Business Administration (BBA), Finance and Marketing, Double Major
Suyog Pathak's Convergys Experience July 2005 - June 2007
Job Technical leader at Oracle
Industry Information Technology and Services
Experience
Oracle September 2011 - Present
Oracle February 2010 - September 2011
Oracle June 2007 - February 2010
Convergys July 2005 - June 2007
Convergys 2004 - 2004
Convergys 2003 - 2003
CMC LTD August 2000 - July 2002
Skills
Oracle RAC, Exadata, Performance Tuning, RMAN, Solaris, PL/SQL, Unix, Data Guard, High Availability, Replication, Database Administration, Grid Computing, Databases, OCP, SQL Tuning, Oracle ASM, Grid Control, ASM, Oracle Streams, oracle data guard, Team Leadership, Team Management, Project Coordination, Project Implementation, Project Delivery, golden gate, Oracle Enterprise..., Database Security, R, Python
Education
University of Central Florida 2002 — 2005
Master's, Computer Science
University of Mumbai 1996 — 2000
BS, Computer science
balmohan vidyamandir 1985 — 1994
highschool, SSC
Oracle September 2011 - Present
Oracle February 2010 - September 2011
Oracle June 2007 - February 2010
Convergys July 2005 - June 2007
Convergys 2004 - 2004
Convergys 2003 - 2003
CMC LTD August 2000 - July 2002
Skills
Oracle RAC, Exadata, Performance Tuning, RMAN, Solaris, PL/SQL, Unix, Data Guard, High Availability, Replication, Database Administration, Grid Computing, Databases, OCP, SQL Tuning, Oracle ASM, Grid Control, ASM, Oracle Streams, oracle data guard, Team Leadership, Team Management, Project Coordination, Project Implementation, Project Delivery, golden gate, Oracle Enterprise..., Database Security, R, Python
Education
University of Central Florida 2002 — 2005
Master's, Computer Science
University of Mumbai 1996 — 2000
BS, Computer science
balmohan vidyamandir 1985 — 1994
highschool, SSC
Marc Kaplan's Convergys Experience 2004 - 2004
Job IT Consultant at ALTA IT Services, LLC
Industry Internet
Experience
ALTA IT Services, LLC February 2013 - Present
Staying in Sync January 2010 - Present
NTT DATA (client - State Farm Insurance) June 2012 - February 2013
BBXTeam/BNXtreme/OSBBx October 2011 - June 2012
South Florida Social Geeks February 2008 - June 2012
Ubuntu Wiki Team July 2008 - June 2011
The StartupBus February 2011 - March 2011
NTT/Verio December 2004 - March 2011
Convergys 2004 - 2004
TrialGraphix August 2000 - April 2002
Skills
Community Management, Community Building, Community Organizing, Event Planning, Event Management, Technical Documentation, Technical Writing, MediaWiki, Wordpress, Facebook, Twitter, Contact Management, Blackberry, Data Synchronization, SyncML, Social Media, Social Networking, Online Communities, Cloud Computing, Google Apps, LAMP, Unix Shell Scripting, Microsoft Office, Quality Assurance, CRM software, LinkedIn, Google Docs, Quality Management, Ubuntu, Use Case Analysis, Workflow Analysis, Workflow Design, Mockups, Wire Framing, CRM, Start-ups, Online Marketing, Social Media Marketing, Strategy, SEO, SEM, Training, WordPress, Leadership, Management, Product Management, Information Architecture, Visio, Mobile Marketing, Creative Direction
Education
University of Central Florida - College of Business Administration 2002 — 2004
MS, Management of Information Systems
University of Central Florida 1996 — 2000
BA, Television Production
Piper High School 1992 — 1996
ALTA IT Services, LLC February 2013 - Present
Staying in Sync January 2010 - Present
NTT DATA (client - State Farm Insurance) June 2012 - February 2013
BBXTeam/BNXtreme/OSBBx October 2011 - June 2012
South Florida Social Geeks February 2008 - June 2012
Ubuntu Wiki Team July 2008 - June 2011
The StartupBus February 2011 - March 2011
NTT/Verio December 2004 - March 2011
Convergys 2004 - 2004
TrialGraphix August 2000 - April 2002
Skills
Community Management, Community Building, Community Organizing, Event Planning, Event Management, Technical Documentation, Technical Writing, MediaWiki, Wordpress, Facebook, Twitter, Contact Management, Blackberry, Data Synchronization, SyncML, Social Media, Social Networking, Online Communities, Cloud Computing, Google Apps, LAMP, Unix Shell Scripting, Microsoft Office, Quality Assurance, CRM software, LinkedIn, Google Docs, Quality Management, Ubuntu, Use Case Analysis, Workflow Analysis, Workflow Design, Mockups, Wire Framing, CRM, Start-ups, Online Marketing, Social Media Marketing, Strategy, SEO, SEM, Training, WordPress, Leadership, Management, Product Management, Information Architecture, Visio, Mobile Marketing, Creative Direction
Education
University of Central Florida - College of Business Administration 2002 — 2004
MS, Management of Information Systems
University of Central Florida 1996 — 2000
BA, Television Production
Piper High School 1992 — 1996
Carrie Crews's Convergys Experience September 2012 - March 2013
Job Associate at BiLo Holdings, LLC
Industry Insurance
Experience
Bi-Lo Holdings, LLC March 2015 - Present
Synchrony Bank October 2014 - February 2015
Gap, Inc./Gap Kids October 2014 - November 2014
McLean Insurance Group January 2014 - August 2014
McLean Insurance Group August 2013 - January 2014
jcpenney July 2013 - December 2013
Walt Disney World Resort March 2013 - June 2013
Convergys September 2012 - March 2013
Bealls September 2012 - January 2013
Pre-Flight Services, Inc. March 2012 - April 2012
Skills
Customer Service, Event Planning, Sales, Social Networking, Social Media, Public Speaking, Cold Calling, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Employee Relations, Resume Writing, Recruiting, Coaching, Social Media Marketing, Strategic Planning, Time Management, Retail, Team Building, Inventory Management
Education
University of Central Florida 1995 — 1999
BA Liberal Studies, Communications, Humanities, Political Science, A
Liberty University 1997 — 1998
Philosophy and Religious Studies, A
Seminole High School 1991 — 1995
High School Diploma, college prep, 3.76
Grass Lake Elementary School 1984 — 1987
Elementary Education, 2nd-4th
Bi-Lo Holdings, LLC March 2015 - Present
Synchrony Bank October 2014 - February 2015
Gap, Inc./Gap Kids October 2014 - November 2014
McLean Insurance Group January 2014 - August 2014
McLean Insurance Group August 2013 - January 2014
jcpenney July 2013 - December 2013
Walt Disney World Resort March 2013 - June 2013
Convergys September 2012 - March 2013
Bealls September 2012 - January 2013
Pre-Flight Services, Inc. March 2012 - April 2012
Skills
Customer Service, Event Planning, Sales, Social Networking, Social Media, Public Speaking, Cold Calling, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Employee Relations, Resume Writing, Recruiting, Coaching, Social Media Marketing, Strategic Planning, Time Management, Retail, Team Building, Inventory Management
Education
University of Central Florida 1995 — 1999
BA Liberal Studies, Communications, Humanities, Political Science, A
Liberty University 1997 — 1998
Philosophy and Religious Studies, A
Seminole High School 1991 — 1995
High School Diploma, college prep, 3.76
Grass Lake Elementary School 1984 — 1987
Elementary Education, 2nd-4th
Alica McManus, MA, SPHR Alica McManus, MA, SPHR's Convergys Experience 1996 - 2002
Job Epic Application Analyst
Industry Hospital & Health Care
Experience
Cincinnati Children's Hospital Medical Center 2013 - Present
UC San Diego 2013 - 2013
UC Health 2008 - 2013
OneCommand 2006 - 2008
CitiGroup 2002 - 2006
Convergys 1996 - 2002
Education
University of Cincinnati 2009 — 2012
Master of Arts in Human Resources (MAHR)
University of Cincinnati 1990 — 1994
Bachelor of Business Administration (BBA)
Cincinnati Children's Hospital Medical Center 2013 - Present
UC San Diego 2013 - 2013
UC Health 2008 - 2013
OneCommand 2006 - 2008
CitiGroup 2002 - 2006
Convergys 1996 - 2002
Education
University of Cincinnati 2009 — 2012
Master of Arts in Human Resources (MAHR)
University of Cincinnati 1990 — 1994
Bachelor of Business Administration (BBA)
Kristina Benoit, PMP Kristina Benoit, PMP's Convergys Experience 2000 - 2000
Job Manager, IT Program Management & Planning
Industry Information Technology and Services
Experience
University of Central Florida May 2015 - Present
University of Central Florida August 2012 - May 2015
Florida Hospital September 2009 - August 2012
Sage Software July 2007 - May 2009
Sage Software September 2004 - July 2007
Sage Software October 2001 - September 2004
Waterford Pediatrics February 2001 - October 2001
Convergys 2000 - 2000
Skills
EMR, Software Implementation, HL7, Cerner, Software Documentation, Quality Assurance, Process Improvement, Program Management, Project Management, Hands-on Training, EHR, Healthcare Information..., PMP, Ambulatory, SDLC, Requirements Analysis, Training, Business Intelligence, Enterprise Software, Practice Management, SharePoint
Education
University of Central Florida - College of Business Administration 1996 — 2000
BS, Marketing
University of Central Florida May 2015 - Present
University of Central Florida August 2012 - May 2015
Florida Hospital September 2009 - August 2012
Sage Software July 2007 - May 2009
Sage Software September 2004 - July 2007
Sage Software October 2001 - September 2004
Waterford Pediatrics February 2001 - October 2001
Convergys 2000 - 2000
Skills
EMR, Software Implementation, HL7, Cerner, Software Documentation, Quality Assurance, Process Improvement, Program Management, Project Management, Hands-on Training, EHR, Healthcare Information..., PMP, Ambulatory, SDLC, Requirements Analysis, Training, Business Intelligence, Enterprise Software, Practice Management, SharePoint
Education
University of Central Florida - College of Business Administration 1996 — 2000
BS, Marketing
Bart Opsahl's Convergys Experience 1987 - 1997
Job Sales and Marketing at Information Builders
Industry Information Technology and Services
Experience
Information Builders 2013 - Present
Sunstorm Solutions and Innovation, LLC 2012 - 2013
Alinean, Inc. 2011 - 2012
Pointe Communications 2001 - 2011
eOnline 2000 - 2001
Alltel Information Services 1999 - 2000
Metapath Software International 1997 - 1999
Convergys 1987 - 1997
Computer Trends International 1984 - 1986
IBM 1981 - 1984
Skills
Project Management, Salesforce.com, Integration, Technology Solutions, Demand Generation, SaaS, Networking, Outsourcing, Sales, CRM, Executive Selling, Start-ups, Vendor Management, Process Improvement, Cloud Computing, Sales Management, Leadership, New Business Development, Competitive Analysis, Business Intelligence, Sales Process, Management, Selling, Marketing Strategy, Strategy, Enterprise Software, Client Counseling, Consulting, Strategic Planning
Education
University of Central Florida 1977 — 1981
BS/BA, Marketing
Information Builders 2013 - Present
Sunstorm Solutions and Innovation, LLC 2012 - 2013
Alinean, Inc. 2011 - 2012
Pointe Communications 2001 - 2011
eOnline 2000 - 2001
Alltel Information Services 1999 - 2000
Metapath Software International 1997 - 1999
Convergys 1987 - 1997
Computer Trends International 1984 - 1986
IBM 1981 - 1984
Skills
Project Management, Salesforce.com, Integration, Technology Solutions, Demand Generation, SaaS, Networking, Outsourcing, Sales, CRM, Executive Selling, Start-ups, Vendor Management, Process Improvement, Cloud Computing, Sales Management, Leadership, New Business Development, Competitive Analysis, Business Intelligence, Sales Process, Management, Selling, Marketing Strategy, Strategy, Enterprise Software, Client Counseling, Consulting, Strategic Planning
Education
University of Central Florida 1977 — 1981
BS/BA, Marketing
Susan Knicker's Convergys Experience June 2009 - November 2009
Job Technical Writer
Industry Information Technology and Services
Experience
Web startup February 2015 - April 2015
Fiserv February 2011 - January 2015
Bright House Networks September 2010 - February 2011
EG&G - Kennedy Space Center June 2010 - September 2010
Convergys June 2009 - November 2009
ProVation Medical May 2008 - March 2009
First Data Merchant Services April 2007 - February 2008
Trendium, Inc. July 2005 - February 2007
Publix Super Markets, Inc. June 2002 - January 2005
ELISA Technologies, Inc. April 1997 - April 2000
Skills
Technical Writing, FrameMaker, Visio, SharePoint, Writing, Editing, Business Analysis, RoboHelp, HTML, Excel, Adobe Acrobat, Team Building, Telecommunications, Technical Documentation, Word, CSS, PowerPoint, MS Office Suite, Rational Unified..., Team Foundation Server, Version Control, Rational ClearCase, Rational Requisite Pro, Banking Software, Biotechnology, Microsoft Word, Agile Methodologies, TFS, Microsoft Excel, ClearCase, Microsoft Office, Manuals, Training, Project Management, SnagIt, Troubleshooting
Education
University of Central Florida
B.A., Technical Writing
University of Illinois at Urbana-Champaign
B.S., Life Sciences
Web startup February 2015 - April 2015
Fiserv February 2011 - January 2015
Bright House Networks September 2010 - February 2011
EG&G - Kennedy Space Center June 2010 - September 2010
Convergys June 2009 - November 2009
ProVation Medical May 2008 - March 2009
First Data Merchant Services April 2007 - February 2008
Trendium, Inc. July 2005 - February 2007
Publix Super Markets, Inc. June 2002 - January 2005
ELISA Technologies, Inc. April 1997 - April 2000
Skills
Technical Writing, FrameMaker, Visio, SharePoint, Writing, Editing, Business Analysis, RoboHelp, HTML, Excel, Adobe Acrobat, Team Building, Telecommunications, Technical Documentation, Word, CSS, PowerPoint, MS Office Suite, Rational Unified..., Team Foundation Server, Version Control, Rational ClearCase, Rational Requisite Pro, Banking Software, Biotechnology, Microsoft Word, Agile Methodologies, TFS, Microsoft Excel, ClearCase, Microsoft Office, Manuals, Training, Project Management, SnagIt, Troubleshooting
Education
University of Central Florida
B.A., Technical Writing
University of Illinois at Urbana-Champaign
B.S., Life Sciences
Wade Teague's Convergys Experience March 1995 - March 1998
Job Oracle DBA at Bank Of America
Industry Financial Services
Experience
Bank Of America June 2000 - Present
CSX Technology March 1998 - June 2000
Convergys March 1995 - March 1998
Citibank March 1995 - March 1998
Citibank January 1991 - March 1994
Education
University of Central Florida 1980 — 1982
BS, Computer Science
University of Central Florida - College of Business Administration 1976 — 1982
Bank Of America June 2000 - Present
CSX Technology March 1998 - June 2000
Convergys March 1995 - March 1998
Citibank March 1995 - March 1998
Citibank January 1991 - March 1994
Education
University of Central Florida 1980 — 1982
BS, Computer Science
University of Central Florida - College of Business Administration 1976 — 1982
Alan Blythe's Convergys Experience January 2012 - May 2012
Job Software Engineer
Industry Information Technology and Services
Experience
UniKey Technologies January 2014 - Present
Unikey Technologies February 2013 - January 2014
NetCracker May 2012 - February 2013
Convergys January 2012 - May 2012
InCharge Institute October 2000 - January 2012
A.M. Young Consulting January 2000 - October 2000
Trust International (Bertelsman) January 1999 - January 2000
University of Florida January 1994 - January 1996
Kingham Data Management January 1994 - January 1995
Skills
C#, TFS, Microsoft SQL Server, xRM, Microsoft Dynamics CRM..., ASP.NET, Visual Studio, Scrum, JavaScript, OOP, SOA, .NET, REST, T-SQL, Management, Android, Stored Procedures, Windows Azure, Visual Studio 2013, Cloud Computing, MVC, Web Services, SDLC, IIS, WCF, Microsoft CRM, Microsoft Technologies, XML, Web Applications, Objective-C, Software Engineering, Enterprise Software, MS Project, PL/SQL, Visual Studio 2010, SQL Server 2000-2008, Object Oriented Design, Certified Scrum Master..., TFS Teambuild, NLB, Visual Studio 2012, MVC 4, Software Development, WPF, Silverlight, Java, Visual Basic, C++
Education
University of Central Florida 1994 — 1999
UniKey Technologies January 2014 - Present
Unikey Technologies February 2013 - January 2014
NetCracker May 2012 - February 2013
Convergys January 2012 - May 2012
InCharge Institute October 2000 - January 2012
A.M. Young Consulting January 2000 - October 2000
Trust International (Bertelsman) January 1999 - January 2000
University of Florida January 1994 - January 1996
Kingham Data Management January 1994 - January 1995
Skills
C#, TFS, Microsoft SQL Server, xRM, Microsoft Dynamics CRM..., ASP.NET, Visual Studio, Scrum, JavaScript, OOP, SOA, .NET, REST, T-SQL, Management, Android, Stored Procedures, Windows Azure, Visual Studio 2013, Cloud Computing, MVC, Web Services, SDLC, IIS, WCF, Microsoft CRM, Microsoft Technologies, XML, Web Applications, Objective-C, Software Engineering, Enterprise Software, MS Project, PL/SQL, Visual Studio 2010, SQL Server 2000-2008, Object Oriented Design, Certified Scrum Master..., TFS Teambuild, NLB, Visual Studio 2012, MVC 4, Software Development, WPF, Silverlight, Java, Visual Basic, C++
Education
University of Central Florida 1994 — 1999
Brady Koch's Convergys Experience November 2002 - July 2005
Job Director of Program Capacity at Feeding America
Industry Nonprofit Organization Management
Experience
Feeding America August 2014 - Present
Feeding America July 2012 - August 2014
Feeding America January 2011 - July 2012
Second Harvest Food Bank of Central Florida July 2005 - January 2011
Convergys November 2002 - July 2005
Florida Metropolitan University 2004 - 2004
Skills
Program Management, Social Media, Community Outreach, Non-profits, Research, Training, Strategic Planning, Volunteer Management, Grant Writing, Marketing, Newsletters, Fundraising, Nonprofits, Microsoft Office, Project Management, Public Speaking
Education
University of Phoenix 2005 — 2007
Master of Arts (M.A.), Education
University of Central Florida 1996 — 2001
Bachelor of Arts (B.A.)
Feeding America August 2014 - Present
Feeding America July 2012 - August 2014
Feeding America January 2011 - July 2012
Second Harvest Food Bank of Central Florida July 2005 - January 2011
Convergys November 2002 - July 2005
Florida Metropolitan University 2004 - 2004
Skills
Program Management, Social Media, Community Outreach, Non-profits, Research, Training, Strategic Planning, Volunteer Management, Grant Writing, Marketing, Newsletters, Fundraising, Nonprofits, Microsoft Office, Project Management, Public Speaking
Education
University of Phoenix 2005 — 2007
Master of Arts (M.A.), Education
University of Central Florida 1996 — 2001
Bachelor of Arts (B.A.)
Dave Felton's Convergys Experience September 2004 - June 2005
Job Freelance Creative
Industry Design
Experience
FELT November 2011 - Present
B-Reel July 2012 - July 2013
Crispin Porter + Bogusky November 2009 - November 2011
Crew Creative Advertising August 2007 - November 2009
Bridge Worldwide June 2007 - July 2007
Digital Intelligence Group August 2006 - December 2006
Warner Bros Online September 2005 - June 2006
Convergys September 2004 - June 2005
FSCreations Inc March 2002 - June 2003
Skills
Interaction Design, Creative Direction, Motion Graphics, Art Direction, Animation, After Effects, Video Editing, Motion Design, Photography, Advertising, User Experience, Video, Concept Development, Film, User Interface Design, Graphic Design, Adobe Creative Suite, New Media, Digital Media, Game Design, Game Development, Mobile Game Development, Interactive Advertising, Web Design
Education
University of Cincinnati 2001 — 2007
BS, Digital Design
FELT November 2011 - Present
B-Reel July 2012 - July 2013
Crispin Porter + Bogusky November 2009 - November 2011
Crew Creative Advertising August 2007 - November 2009
Bridge Worldwide June 2007 - July 2007
Digital Intelligence Group August 2006 - December 2006
Warner Bros Online September 2005 - June 2006
Convergys September 2004 - June 2005
FSCreations Inc March 2002 - June 2003
Skills
Interaction Design, Creative Direction, Motion Graphics, Art Direction, Animation, After Effects, Video Editing, Motion Design, Photography, Advertising, User Experience, Video, Concept Development, Film, User Interface Design, Graphic Design, Adobe Creative Suite, New Media, Digital Media, Game Design, Game Development, Mobile Game Development, Interactive Advertising, Web Design
Education
University of Cincinnati 2001 — 2007
BS, Digital Design
Chris Euston's Convergys Experience November 2000 - Present
Job Info Systems Mgr at Convergys
Industry Computer Software
Experience
Convergys November 2000 - Present
Convergys April 1995 - October 2000
Skills
Social Media, Vendor Management, Project Management, IT Management, Requirements Analysis, Telecommunications, Software Development, SDLC, Business Analysis, Leadership, Analysis, Systems Analysis, Visio, SharePoint, SharePoint Designer, Team Leadership, Process Improvement, Vendor Relationships, Agile & Waterfall..., Call Centers, Project Delivery, RightNow, Staff Management, Coaching, Financial Analysis, MS Project, Microsoft Office, Manage Client..., Software Project..., System Deployment, PMO, Oracle, Billing Systems, Team Management, Software Implementation, Requirements Gathering, Unix, Business Process, Integration, PMP
Education
University of Central Florida - College of Business Administration
BSBA, Information Systems Management
Convergys November 2000 - Present
Convergys April 1995 - October 2000
Skills
Social Media, Vendor Management, Project Management, IT Management, Requirements Analysis, Telecommunications, Software Development, SDLC, Business Analysis, Leadership, Analysis, Systems Analysis, Visio, SharePoint, SharePoint Designer, Team Leadership, Process Improvement, Vendor Relationships, Agile & Waterfall..., Call Centers, Project Delivery, RightNow, Staff Management, Coaching, Financial Analysis, MS Project, Microsoft Office, Manage Client..., Software Project..., System Deployment, PMO, Oracle, Billing Systems, Team Management, Software Implementation, Requirements Gathering, Unix, Business Process, Integration, PMP
Education
University of Central Florida - College of Business Administration
BSBA, Information Systems Management
Nicholas Thoman's Convergys Experience July 2007 - March 2008
Job Retail Operations Coordinator at Ticketmaster
Industry Computer Software
Experience
Ticketmaster January 2015 - Present
Ticketmaster Entertainment April 2012 - January 2015
Ticketmaster Entertainment April 2011 - April 2012
ADP Dealer Services June 2009 - April 2011
MenuVantage, LLC March 2008 - June 2009
Convergys July 2007 - March 2008
Convergys October 2006 - October 2007
Convergys June 2003 - October 2006
Skills
Call Center, Outsourcing, Workforce Management, Customer Satisfaction, Customer Service, Customer Experience, Call Centers, Integration, CRM, Event Management, Team Management, Leadership, Management, Vendor Management, Team Building, Team Leadership, Social Networking
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Valencia Community College
Associate in Arts, General Studies
Ticketmaster January 2015 - Present
Ticketmaster Entertainment April 2012 - January 2015
Ticketmaster Entertainment April 2011 - April 2012
ADP Dealer Services June 2009 - April 2011
MenuVantage, LLC March 2008 - June 2009
Convergys July 2007 - March 2008
Convergys October 2006 - October 2007
Convergys June 2003 - October 2006
Skills
Call Center, Outsourcing, Workforce Management, Customer Satisfaction, Customer Service, Customer Experience, Call Centers, Integration, CRM, Event Management, Team Management, Leadership, Management, Vendor Management, Team Building, Team Leadership, Social Networking
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Valencia Community College
Associate in Arts, General Studies
Namita Gogia's Convergys Experience 2004 - 2010
Job Sr Systems Analyst at NetCracker
Industry Information Technology and Services
Experience
NetCracker 2010 - Present
Convergys 2004 - 2010
Skills
PL/SQL, Unix, Requirements Analysis, Oracle, SDLC, Solution Architecture, SQL, Business Analysis, Integration, Software Project...
Education
University of Central Florida
MS, Computer Science
University of Pune
BS, Computer Science
NetCracker 2010 - Present
Convergys 2004 - 2010
Skills
PL/SQL, Unix, Requirements Analysis, Oracle, SDLC, Solution Architecture, SQL, Business Analysis, Integration, Software Project...
Education
University of Central Florida
MS, Computer Science
University of Pune
BS, Computer Science
David SmallBizDavid Leopold's Convergys Experience 1991 - 1999
Job Founder Dreaming With Entrepreneurs LLC
Industry Publishing
Experience
Dreaming With Entrepreneurs, LLC January 2000 - Present
The Direct Marketing Association Inc. 1991 - 2001
MATRIXX Marketing/Convergys Corporation September 1991 - November 1999
Convergys 1991 - 1999
Skills
Entrepreneurship, Direct Marketing, Marketing Strategy, Small Business, Social Media Marketing, Online Marketing, Lead Generation, New Business Development, Online Advertising, Start-ups, B2B, Marketing, Social Networking, Digital Marketing, SEO, Brand Development, Business Development, Strategic Planning, SEM, Facebook, Social Media, Insurance, Website Development, Market Planning, Direct Mail, Entrepreneur, Healthcare, Small Business..., Video Production, Mentoring
Education
University of Cincinnati 1967 — 1972
Master of Arts (M.A.) Communications, BA. Political Science; MA Communications
University of Cincinnati 1967 — 1972
BA/MA, Communications/Political Science
Dreaming With Entrepreneurs, LLC January 2000 - Present
The Direct Marketing Association Inc. 1991 - 2001
MATRIXX Marketing/Convergys Corporation September 1991 - November 1999
Convergys 1991 - 1999
Skills
Entrepreneurship, Direct Marketing, Marketing Strategy, Small Business, Social Media Marketing, Online Marketing, Lead Generation, New Business Development, Online Advertising, Start-ups, B2B, Marketing, Social Networking, Digital Marketing, SEO, Brand Development, Business Development, Strategic Planning, SEM, Facebook, Social Media, Insurance, Website Development, Market Planning, Direct Mail, Entrepreneur, Healthcare, Small Business..., Video Production, Mentoring
Education
University of Cincinnati 1967 — 1972
Master of Arts (M.A.) Communications, BA. Political Science; MA Communications
University of Cincinnati 1967 — 1972
BA/MA, Communications/Political Science
Kevin Uliano's Convergys Experience 1993 - 2000
Job Program Manager, Workforce Automation
Industry Information Technology and Services
Experience
Amdocs May 2006 - Present
Amdocs (Formerly DST Innovis) December 2002 - May 2006
iBackOffice.com, Pvt Ltd August 2000 - December 2002
Convergys 1993 - 2000
University of Central Florida 1987 - 1993
Essex Corporation 1985 - 1987
Skills
Change Management, Usability Engineering, Workforce Management, Program Management, User-centered Design, Requirements Analysis, SDLC, Integration, Agile Project Management, iOS Design
Education
University of Central Florida 1983 — 1985
MS, Industrial Psychology
University of Central Florida 1979 — 1983
BA, General Experimental Psychology
Amdocs May 2006 - Present
Amdocs (Formerly DST Innovis) December 2002 - May 2006
iBackOffice.com, Pvt Ltd August 2000 - December 2002
Convergys 1993 - 2000
University of Central Florida 1987 - 1993
Essex Corporation 1985 - 1987
Skills
Change Management, Usability Engineering, Workforce Management, Program Management, User-centered Design, Requirements Analysis, SDLC, Integration, Agile Project Management, iOS Design
Education
University of Central Florida 1983 — 1985
MS, Industrial Psychology
University of Central Florida 1979 — 1983
BA, General Experimental Psychology
Rebecca Pedro's Convergys Experience August 2001 - March 2004
Job Manager, Technical Support Operations at teleNetwork
Industry Computer Software
Experience
teleNetwork January 2015 - Present
teleNetwork March 2014 - Present
Freelance May 1999 - Present
Microsoft May 2010 - September 2012
Apple August 2008 - March 2010
Trademark Press September 2006 - November 2008
Convergys August 2001 - March 2004
Skills
Adobe Creative Suite, Graphic Design, Illustrator, Logo Design, Graphics, Microsoft CRM, Customer Experience, Customer Satisfaction, CSS, Windows Phone, Microsoft Office, Team Leadership, Sales, Logic Pro, Computer Repair, Software Installation, QuarkXPress, Network Administration, Film Scoring, Composition, Sound Design, File Management, Web Development, Dreamweaver, HTML, Apple OS, iPhone Support, iLife, Microsoft Exchange, Computer Hardware, Training, Educational Leadership, Communication, OS X
Education
University of Central Florida 1999 — 2002
Bachelor Studies, Computer Science & Multimedia Design
University of Central Florida 1999 — 2002
Computer Science
teleNetwork January 2015 - Present
teleNetwork March 2014 - Present
Freelance May 1999 - Present
Microsoft May 2010 - September 2012
Apple August 2008 - March 2010
Trademark Press September 2006 - November 2008
Convergys August 2001 - March 2004
Skills
Adobe Creative Suite, Graphic Design, Illustrator, Logo Design, Graphics, Microsoft CRM, Customer Experience, Customer Satisfaction, CSS, Windows Phone, Microsoft Office, Team Leadership, Sales, Logic Pro, Computer Repair, Software Installation, QuarkXPress, Network Administration, Film Scoring, Composition, Sound Design, File Management, Web Development, Dreamweaver, HTML, Apple OS, iPhone Support, iLife, Microsoft Exchange, Computer Hardware, Training, Educational Leadership, Communication, OS X
Education
University of Central Florida 1999 — 2002
Bachelor Studies, Computer Science & Multimedia Design
University of Central Florida 1999 — 2002
Computer Science
Matthew Reule's Convergys Experience 2000 - 2001
Job Information Systems Specialist managing secure, highavailability, and costeffective technical infrastructures.
Industry Information Technology and Services
Experience
Florida Department of Environmental Protection 2004 - Present
Harland Financial Solutions 2001 - 2003
Convergys 2000 - 2001
Skills
Information Technology, Information Systems, Network Administration, Network Security, Network Design, Systems Design, Systems Analysis, IT Infrastructure..., Vendor Management, Budget Preparation, Cost Control, Cost Reduction, Technical Project..., Training, Troubleshooting, Preventive Maintenance, Purchasing, Inventory Management, Inventory Control, Vendor Relations, Policy & Procedure..., Documentation, State Government, Local Government, Communication, Wireless Networking, WiFi, Windows 7, Windows Vista, Windows Server, PC Hardware, TCP/IP, Cabling, SharePoint, Desktop Central, Cherwell, AssetExplorer, Windows 8, Computer Hardware, Problem Solving, Technical Leadership, Staff Supervision, IT Infrastructure Design, Peer Mentoring, Team Leadership, Operational Efficiency, PC Refresh, Communications Systems, Project Management
Education
University of Central Florida 2005 — 2008
Bachelor’s Degree, Information Systems Technology
Florida Department of Environmental Protection 2004 - Present
Harland Financial Solutions 2001 - 2003
Convergys 2000 - 2001
Skills
Information Technology, Information Systems, Network Administration, Network Security, Network Design, Systems Design, Systems Analysis, IT Infrastructure..., Vendor Management, Budget Preparation, Cost Control, Cost Reduction, Technical Project..., Training, Troubleshooting, Preventive Maintenance, Purchasing, Inventory Management, Inventory Control, Vendor Relations, Policy & Procedure..., Documentation, State Government, Local Government, Communication, Wireless Networking, WiFi, Windows 7, Windows Vista, Windows Server, PC Hardware, TCP/IP, Cabling, SharePoint, Desktop Central, Cherwell, AssetExplorer, Windows 8, Computer Hardware, Problem Solving, Technical Leadership, Staff Supervision, IT Infrastructure Design, Peer Mentoring, Team Leadership, Operational Efficiency, PC Refresh, Communications Systems, Project Management
Education
University of Central Florida 2005 — 2008
Bachelor’s Degree, Information Systems Technology
David Dill's Convergys Experience December 2009 - May 2012
Job Oracle Database Administrator at Adventist Health System
Industry Computer Software
Experience
Adventist Health System May 2015 - Present
NetCracker May 2012 - May 2015
Convergys December 2009 - May 2012
Convergys 2005 - 2009
Convergys 2000 - 2005
Skills
Oracle RAC, Linux, Unix, Oracle, SQL, Perl, Shell Scripting, Telecommunications, Integration, Requirements Analysis, SDLC, Software Project..., Software Development, Business Analysis, Agile Methodologies, Solution Architecture, Unix Shell Scripting, Vendor Management, Java, Process Improvement, Databases, Management, Software Documentation, Performance Tuning, User Acceptance Testing, Testing, Service Delivery, Project Management, Quality Assurance, XML, Team Leadership, Billing Systems, Telecommunications..., Systems Analysis, Configuration Management, PL/SQL, Business Intelligence
Education
University of Central Oklahoma
Bachelor of Science (BS)
Adventist Health System May 2015 - Present
NetCracker May 2012 - May 2015
Convergys December 2009 - May 2012
Convergys 2005 - 2009
Convergys 2000 - 2005
Skills
Oracle RAC, Linux, Unix, Oracle, SQL, Perl, Shell Scripting, Telecommunications, Integration, Requirements Analysis, SDLC, Software Project..., Software Development, Business Analysis, Agile Methodologies, Solution Architecture, Unix Shell Scripting, Vendor Management, Java, Process Improvement, Databases, Management, Software Documentation, Performance Tuning, User Acceptance Testing, Testing, Service Delivery, Project Management, Quality Assurance, XML, Team Leadership, Billing Systems, Telecommunications..., Systems Analysis, Configuration Management, PL/SQL, Business Intelligence
Education
University of Central Oklahoma
Bachelor of Science (BS)
Mary Ann Jackson's Convergys Experience April 2004 - November 2007
Job Project Management Professional
Industry Information Technology and Services
Experience
NetCracker Technology October 2008 - November 2012
Convergys April 2004 - November 2007
Convergys 2003 - 2005
Skills
Program Management, Strategic Planning, Budgets, Customer Service, Forecasting, Business Planning, SDLC, PMP, Resource Management, Software Project..., Vendor Management, Project Management, Requirements Analysis, Business Analysis, Process Improvement, IT Management, PMO, Change Management, Telecommunications, Integration
Education
University of Central Florida 1983 — 1986
Bachelor of Science (B.S.), Computer Science
NetCracker Technology October 2008 - November 2012
Convergys April 2004 - November 2007
Convergys 2003 - 2005
Skills
Program Management, Strategic Planning, Budgets, Customer Service, Forecasting, Business Planning, SDLC, PMP, Resource Management, Software Project..., Vendor Management, Project Management, Requirements Analysis, Business Analysis, Process Improvement, IT Management, PMO, Change Management, Telecommunications, Integration
Education
University of Central Florida 1983 — 1986
Bachelor of Science (B.S.), Computer Science
Crystal Benjamin's Convergys Experience May 2011 - March 2012
Job Service Desk Analyst III System Access at Orlando Health
Industry Information Technology and Services
Experience
Orlando Health September 2015 - Present
Orlando Health January 2014 - September 2015
Orlando Health October 2012 - January 2014
Orlando Health March 2012 - October 2012
Convergys May 2011 - March 2012
Systems 2000, Inc March 2010 - March 2011
Wyndham Vacation Ownership November 2009 - February 2010
Skills
Data Analysis, Team Building, Citrix, Troubleshooting, System Administration, Business Analysis, Computer Hardware, Servers, Access, Active Directory, Microsoft Excel, Security, Software Documentation, Visual Studio, Healthcare Information..., SQL, Technical Support, Software Installation, Customer Satisfaction, PowerPoint, Microsoft Office, Visio, Change Management, Team Leadership, Time Management, Microsoft Word, Management, Databases, Visual Basic, Leadership, Microsoft SQL Server, Sales, Customer Service, Windows, Call Centers, SharePoint, Windows XP, Windows Server
Education
Keller Graduate School of Management 2012 — 2013
Master's of Management Information Systems, Health Information Systems
University of Central Florida 2005 — 2009
BSBA, Management Information Systems
Colonial High School 2001 — 2005
High School Diploma
Orlando Health September 2015 - Present
Orlando Health January 2014 - September 2015
Orlando Health October 2012 - January 2014
Orlando Health March 2012 - October 2012
Convergys May 2011 - March 2012
Systems 2000, Inc March 2010 - March 2011
Wyndham Vacation Ownership November 2009 - February 2010
Skills
Data Analysis, Team Building, Citrix, Troubleshooting, System Administration, Business Analysis, Computer Hardware, Servers, Access, Active Directory, Microsoft Excel, Security, Software Documentation, Visual Studio, Healthcare Information..., SQL, Technical Support, Software Installation, Customer Satisfaction, PowerPoint, Microsoft Office, Visio, Change Management, Team Leadership, Time Management, Microsoft Word, Management, Databases, Visual Basic, Leadership, Microsoft SQL Server, Sales, Customer Service, Windows, Call Centers, SharePoint, Windows XP, Windows Server
Education
Keller Graduate School of Management 2012 — 2013
Master's of Management Information Systems, Health Information Systems
University of Central Florida 2005 — 2009
BSBA, Management Information Systems
Colonial High School 2001 — 2005
High School Diploma
Harsha Devireddy's Convergys Experience
Job Sr. Systems Analyst at Convergys
Industry Information Technology and Services
Experience
Convergys
Education
University of Central Florida 1999 — 2001
MS, Computer Science
Convergys
Education
University of Central Florida 1999 — 2001
MS, Computer Science
Amelia Otlowski's Convergys Experience February 1999 - February 2004
Job Director of Logistics at CHEP
Industry Logistics and Supply Chain
Experience
CHEP September 2013 - Present
CHEP July 2011 - September 2013
CHEP March 2010 - August 2011
CHEP December 2004 - June 2010
Masco Contractor Services February 2004 - December 2004
Convergys February 1999 - February 2004
Skills
Supply Chain..., Operations Management, SharePoint, Cross-functional Team..., Logistics Management, Forecasting, Supply Chain Management, Supply Chain, Transportation, Warehousing, Logistics, Business Analysis, Transportation..., Six Sigma, 3PL, Business Planning, Strategic Leadership, Management, Warehouse Management, Performance Measurement, Process Improvement, Project Management, Inventory Management, Team Management
Education
University of Central Florida 1998 — 2002
CHEP September 2013 - Present
CHEP July 2011 - September 2013
CHEP March 2010 - August 2011
CHEP December 2004 - June 2010
Masco Contractor Services February 2004 - December 2004
Convergys February 1999 - February 2004
Skills
Supply Chain..., Operations Management, SharePoint, Cross-functional Team..., Logistics Management, Forecasting, Supply Chain Management, Supply Chain, Transportation, Warehousing, Logistics, Business Analysis, Transportation..., Six Sigma, 3PL, Business Planning, Strategic Leadership, Management, Warehouse Management, Performance Measurement, Process Improvement, Project Management, Inventory Management, Team Management
Education
University of Central Florida 1998 — 2002
Lonnie Griesemer's Convergys Experience 2009 - 2011
Job Sr. Business Analyst/Consultant at DaVita
Industry Information Technology and Services
Experience
DaVita September 2012 - Present
Orlando, Florida 2012 - September 2012
Convergys 2009 - 2011
Convergys 2007 - 2009
Convergys 2001 - 2007
Convergys 1992 - 2001
Orlando, Florida 1985 - 1992
Skills
Business Analysis, Project Management, Six Sigma, CRM, Management Consulting, Management, Team Building, Talent Management, Leadership, Instructional Technology, E-Learning, Call Centers, SDLC, Business Process..., Business Strategy, Assessment Centers, Computer-Based Training, Client Relationship..., Collaboration, Coaching Staff, Leadership Development, Team Leadership, Call Center, Workflow Analysis, Business consulting, Managing Diversity, Employee Selection
Education
University of Central Florida
Master of Science, Industrial Psychology
University of Central Florida
B.A., Psychology, Business Adm, Computer Science
DaVita September 2012 - Present
Orlando, Florida 2012 - September 2012
Convergys 2009 - 2011
Convergys 2007 - 2009
Convergys 2001 - 2007
Convergys 1992 - 2001
Orlando, Florida 1985 - 1992
Skills
Business Analysis, Project Management, Six Sigma, CRM, Management Consulting, Management, Team Building, Talent Management, Leadership, Instructional Technology, E-Learning, Call Centers, SDLC, Business Process..., Business Strategy, Assessment Centers, Computer-Based Training, Client Relationship..., Collaboration, Coaching Staff, Leadership Development, Team Leadership, Call Center, Workflow Analysis, Business consulting, Managing Diversity, Employee Selection
Education
University of Central Florida
Master of Science, Industrial Psychology
University of Central Florida
B.A., Psychology, Business Adm, Computer Science
Betty White's Convergys Experience March 1999 - December 2003
Job BA, Web & Data Services at Beall's Inc
Industry Retail
Experience
Bealls October 2011 - Present
GoodCents June 2011 - October 2011
Consulant January 2011 - May 2011
Engauge 2008 - December 2010
CPT International 2004 - 2008
Convergys March 1999 - December 2003
Skills
SDLC, Visio, Business Analysis, Vendor Management, Agile Methodologies, Requirements Analysis, E-commerce, SQL, Business Intelligence, Software Documentation, SharePoint, Databases, Project Management, Requirements Gathering, Analytics, Integration
Education
University of Central Florida 1985 — 1989
BA, Technical Writing
Bealls October 2011 - Present
GoodCents June 2011 - October 2011
Consulant January 2011 - May 2011
Engauge 2008 - December 2010
CPT International 2004 - 2008
Convergys March 1999 - December 2003
Skills
SDLC, Visio, Business Analysis, Vendor Management, Agile Methodologies, Requirements Analysis, E-commerce, SQL, Business Intelligence, Software Documentation, SharePoint, Databases, Project Management, Requirements Gathering, Analytics, Integration
Education
University of Central Florida 1985 — 1989
BA, Technical Writing
Dyneshia Cadman's Convergys Experience 1997 - 1999
Job Senior Remote Product Specialist at Symantec
Industry Computer Software
Experience
Symantec March 2014 - Present
Symantec July 2008 - March 2014
ORACLE April 1999 - November 2007
Convergys 1997 - 1999
Skills
Cluster, High Availability, Virtualization, Unix, VMware, Disaster Recovery, SharePoint, Exchange 2010/2007/2003, Windows Server, Netbackup, Enterprise Software, Solaris, Storage, AIX, HP-UX, Veritas, Storage Area Networks, Integration, Microsoft Exchange, Troubleshooting, SAN, NetBackup
Education
University of Central Florida 1996 — 1998
Symantec March 2014 - Present
Symantec July 2008 - March 2014
ORACLE April 1999 - November 2007
Convergys 1997 - 1999
Skills
Cluster, High Availability, Virtualization, Unix, VMware, Disaster Recovery, SharePoint, Exchange 2010/2007/2003, Windows Server, Netbackup, Enterprise Software, Solaris, Storage, AIX, HP-UX, Veritas, Storage Area Networks, Integration, Microsoft Exchange, Troubleshooting, SAN, NetBackup
Education
University of Central Florida 1996 — 1998
Brian Benz's Convergys Experience 2000 - 2001
Job Information Assurance Officer
Industry Computer & Network Security
Experience
NAWC TSD Orlando August 2010 - Present
L-3 July 2008 - July 2010
MTS Technologies January 2006 - July 2008
Convergys 2000 - 2001
None January 1999 - January 1999
Skills
DIACAP, Information Assurance, NIST, CISSP, DoD, Computer Security, Security, Vulnerability Assessment, Vulnerability Management
Education
University of Central Florida 1999 — 2007
Bachelor's degree, Information Technology
NAWC TSD Orlando August 2010 - Present
L-3 July 2008 - July 2010
MTS Technologies January 2006 - July 2008
Convergys 2000 - 2001
None January 1999 - January 1999
Skills
DIACAP, Information Assurance, NIST, CISSP, DoD, Computer Security, Security, Vulnerability Assessment, Vulnerability Management
Education
University of Central Florida 1999 — 2007
Bachelor's degree, Information Technology
Joseph Gohlke's Convergys Experience August 1986 - February 1994
Job Sr Database Administrator at Dignitas Technologies
Industry Defense & Space
Experience
Dignitas Technologies December 2013 - Present
SAIC October 2000 - December 2013
Oracle February 1996 - February 1997
Fidelity Investments May 1994 - February 1996
Convergys August 1986 - February 1994
Skills
Database Design, Oracle, Oracle RAC, RMAN, Data Guard, SQL Tuning, Database Security, Solaris, Replication, Database Administration, T-SQL, SSIS, Erwin, Data Modeling, DTS, System Architecture, Requirements Analysis
Education
University of Central Florida 1980 — 1986
BS, Computer Science
Dignitas Technologies December 2013 - Present
SAIC October 2000 - December 2013
Oracle February 1996 - February 1997
Fidelity Investments May 1994 - February 1996
Convergys August 1986 - February 1994
Skills
Database Design, Oracle, Oracle RAC, RMAN, Data Guard, SQL Tuning, Database Security, Solaris, Replication, Database Administration, T-SQL, SSIS, Erwin, Data Modeling, DTS, System Architecture, Requirements Analysis
Education
University of Central Florida 1980 — 1986
BS, Computer Science
James Carlos's Convergys Experience April 2006 - July 2009
Job SharePoint Administrator and Senior Project Manager
Industry Information Technology and Services
Experience
Meridian Technologies November 2014 - Present
TEKsystems August 2013 - October 2014
Modis July 2009 - August 2013
Convergys April 2006 - July 2009
Skills
SharePoint, Visio, MS Project, Cognos, Crystal Reports, SharePoint Designer, MS Office Suite, Technical Writing, ITIL, Requirements Analysis, Documentation, Process Improvement, Business Intelligence, Project Implementation, Process Engineering, Database Administration, Content Management, Access, Business Process..., Web Content Management, Six Sigma, VBA, Photoshop, Dreamweaver, Illustrator
Education
University of North Florida 2002 — 2004
MBA, eBusiness
University of Central Florida 1996 — 2001
BS, Management
Meridian Technologies November 2014 - Present
TEKsystems August 2013 - October 2014
Modis July 2009 - August 2013
Convergys April 2006 - July 2009
Skills
SharePoint, Visio, MS Project, Cognos, Crystal Reports, SharePoint Designer, MS Office Suite, Technical Writing, ITIL, Requirements Analysis, Documentation, Process Improvement, Business Intelligence, Project Implementation, Process Engineering, Database Administration, Content Management, Access, Business Process..., Web Content Management, Six Sigma, VBA, Photoshop, Dreamweaver, Illustrator
Education
University of North Florida 2002 — 2004
MBA, eBusiness
University of Central Florida 1996 — 2001
BS, Management
Ben Blackburn's Convergys Experience December 2006 - May 2007
Job ServiceNow Certified System Administrator at Ellucian
Industry Information Technology and Services
Experience
Ellucian September 2013 - Present
Ellucian 2007 - Present
Convergys December 2006 - May 2007
Skills
ServiceNow, Ticketing Software, Technical Support, Active Directory, Troubleshooting, Computer Hardware, Help Desk Support, Windows 7, XP, DNS, VPN, Network Security, System Administration, Windows, Servers, Windows XP, IT Service Management, Windows Server, Disaster Recovery, VMware, Microsoft Exchange, Hardware, Software Documentation, Ticketing Systems, Service-Now, ITIL, IIS, Networking, TCP/IP, DHCP, A+ Certified, Network Administration, Software Installation, Visio, Wireless Networking, Databases, Linux, Citrix, Operating Systems, Cisco Technologies
Education
University of Central Florida 1995 — 2001
University of Central Florida
Ellucian September 2013 - Present
Ellucian 2007 - Present
Convergys December 2006 - May 2007
Skills
ServiceNow, Ticketing Software, Technical Support, Active Directory, Troubleshooting, Computer Hardware, Help Desk Support, Windows 7, XP, DNS, VPN, Network Security, System Administration, Windows, Servers, Windows XP, IT Service Management, Windows Server, Disaster Recovery, VMware, Microsoft Exchange, Hardware, Software Documentation, Ticketing Systems, Service-Now, ITIL, IIS, Networking, TCP/IP, DHCP, A+ Certified, Network Administration, Software Installation, Visio, Wireless Networking, Databases, Linux, Citrix, Operating Systems, Cisco Technologies
Education
University of Central Florida 1995 — 2001
University of Central Florida
Heidi Hollowell's Convergys Experience 1996 - 2000
Job Director, Strategic Marketing and Communications, Space & Intelligence Systems at Harris Corporation
Industry Defense & Space
Experience
Harris Corporation July 2015 - Present
Government Communications Systems, Harris Corporation April 2012 - June 2015
Harris Corporation August 2009 - October 2012
Harris Corporation January 2004 - April 2010
Florida Virtual School December 2002 - December 2003
Tantivy, Inc 2000 - 2002
Convergys 1996 - 2000
Tech Data Corporation 1993 - 1996
Skills
Business Strategy, Marketing Strategy, Coaching, Go-to-market Strategy, Strategic Planning, Cross-functional Team..., Product Management, Customer Relations, Team Leadership, Competitive Analysis, Marketing Communications, Strategy Development, Market Research, Change Management, Vendor Management, Vendor Relations, New Business Development, Internal Communications, Business Analysis, Team Building, Market Analysis, Business Management, Start-ups, Strategic Partnerships, Public Relations, Executive Management, Research, Sales Management, Account Management, Forecasting, Product Marketing, Planning, Market Planning, Strategy, Management, Project Planning, Marketing Management, Marketing, Corporate Communications, Program Management, CRM, Product Development, Proposal Writing, Business Development, Contract Negotiation, P&L Management, Telecommunications, Process Improvement, Product Launch, Wireless
Education
University of Virginia Darden School of Business 2009 — 2011
Executive Training, Business Leadership
University of Central Florida - Graduate College of Business 2004 — 2006
Master of Science in Management, Change Management
University of Central Florida 1982 — 1984
BSBA, Marketing
Harris Corporation July 2015 - Present
Government Communications Systems, Harris Corporation April 2012 - June 2015
Harris Corporation August 2009 - October 2012
Harris Corporation January 2004 - April 2010
Florida Virtual School December 2002 - December 2003
Tantivy, Inc 2000 - 2002
Convergys 1996 - 2000
Tech Data Corporation 1993 - 1996
Skills
Business Strategy, Marketing Strategy, Coaching, Go-to-market Strategy, Strategic Planning, Cross-functional Team..., Product Management, Customer Relations, Team Leadership, Competitive Analysis, Marketing Communications, Strategy Development, Market Research, Change Management, Vendor Management, Vendor Relations, New Business Development, Internal Communications, Business Analysis, Team Building, Market Analysis, Business Management, Start-ups, Strategic Partnerships, Public Relations, Executive Management, Research, Sales Management, Account Management, Forecasting, Product Marketing, Planning, Market Planning, Strategy, Management, Project Planning, Marketing Management, Marketing, Corporate Communications, Program Management, CRM, Product Development, Proposal Writing, Business Development, Contract Negotiation, P&L Management, Telecommunications, Process Improvement, Product Launch, Wireless
Education
University of Virginia Darden School of Business 2009 — 2011
Executive Training, Business Leadership
University of Central Florida - Graduate College of Business 2004 — 2006
Master of Science in Management, Change Management
University of Central Florida 1982 — 1984
BSBA, Marketing
Lisa Lewenthal's Convergys Experience 2012 - July 2014
Job Owner Principal at LLL Event Marketing, LLC
Industry Events Services
Experience
LLL Event Marketing, LLC July 2014 - Present
Convergys 2012 - July 2014
Convergys 1989 - 2012
Bionaire 1984 - 1988
Harcourt Brace Jovanovich (Academic Press, Inc.) 1983 - 1983
Rush-Hampton Industries 1981 - 1983
Skills
CRM, Marketing Communications, Outsourcing, Vendor Management, BPO, Customer Experience, Strategic Partnerships, Lead Generation, Marketing Strategy, Event Planning, SaaS, Process Improvement, Call Centers, Program Management, Project Management
Education
University of Central Florida
Bachelor of Arts (B.A.), Journalism
LLL Event Marketing, LLC July 2014 - Present
Convergys 2012 - July 2014
Convergys 1989 - 2012
Bionaire 1984 - 1988
Harcourt Brace Jovanovich (Academic Press, Inc.) 1983 - 1983
Rush-Hampton Industries 1981 - 1983
Skills
CRM, Marketing Communications, Outsourcing, Vendor Management, BPO, Customer Experience, Strategic Partnerships, Lead Generation, Marketing Strategy, Event Planning, SaaS, Process Improvement, Call Centers, Program Management, Project Management
Education
University of Central Florida
Bachelor of Arts (B.A.), Journalism
Jeff Parulan's Convergys Experience January 2001 - March 2003
Job Sr. Software Engineer at American Express
Industry Banking
Experience
American Express March 2014 - Present
JPMorgan Chase February 2005 - March 2014
Ajilon Consulting March 2003 - February 2005
Convergys January 2001 - March 2003
FedEx Services June 1999 - December 2001
nStor Corporation January 1999 - June 1999
Skills
SQL, SDLC, Unix, XML, Requirements Analysis, Software Project..., PL/SQL, Oracle, Systems Analysis, Perl, Business Analysis, Microsoft SQL Server, Software Development, Agile Methodologies, Web Services, Databases, Visio, WCF Services, Web Services API, SOA, Windows Server, Powershell, Shell Scripting, WCF, SAS, Java, Core Java, Autosys, Tomcat, Test Driven Development, Scrum, SOAP, C#, Enterprise Architecture, IIS, Unix Shell Scripting, Linux, Solution Architecture, Web Applications, ASP.NET, .NET
Education
University of Central Florida 1996 — 1999
Bachelor of Science, Computer Engineering
American Express March 2014 - Present
JPMorgan Chase February 2005 - March 2014
Ajilon Consulting March 2003 - February 2005
Convergys January 2001 - March 2003
FedEx Services June 1999 - December 2001
nStor Corporation January 1999 - June 1999
Skills
SQL, SDLC, Unix, XML, Requirements Analysis, Software Project..., PL/SQL, Oracle, Systems Analysis, Perl, Business Analysis, Microsoft SQL Server, Software Development, Agile Methodologies, Web Services, Databases, Visio, WCF Services, Web Services API, SOA, Windows Server, Powershell, Shell Scripting, WCF, SAS, Java, Core Java, Autosys, Tomcat, Test Driven Development, Scrum, SOAP, C#, Enterprise Architecture, IIS, Unix Shell Scripting, Linux, Solution Architecture, Web Applications, ASP.NET, .NET
Education
University of Central Florida 1996 — 1999
Bachelor of Science, Computer Engineering
David Ertel's Convergys Experience 2001 - 2004
Job AWS cloud solution engineer
Industry Computer Software
Experience
Interactive Intelligence July 2013 - Present
BuildLinks August 2011 - July 2013
SciQuest December 2008 - August 2011
Lonesource 2007 - 2008
Trivinci Systems 2006 - 2007
COLSA 2004 - 2006
Convergys 2001 - 2004
Skills
Java, JavaScript, MySQL, Ruby on Rails, PHP, Perl, Oracle, HTML/XML, CSS, Hibernate, Spring, REST, SOA, Amazon Web Services, Tomcat, SQL, Amazon Web Services..., Subversion, JIRA, JSP, AJAX, JSON, CVS, Agile Project Management, Cloud Computing, Web Development, Software Engineering, SaaS, Scalability, Agile Methodologies, JUnit, Unit Testing, XML, Eclipse, Spring Framework
Education
University of Central Florida 1996 — 2003
B.S., Information Technology
Interactive Intelligence July 2013 - Present
BuildLinks August 2011 - July 2013
SciQuest December 2008 - August 2011
Lonesource 2007 - 2008
Trivinci Systems 2006 - 2007
COLSA 2004 - 2006
Convergys 2001 - 2004
Skills
Java, JavaScript, MySQL, Ruby on Rails, PHP, Perl, Oracle, HTML/XML, CSS, Hibernate, Spring, REST, SOA, Amazon Web Services, Tomcat, SQL, Amazon Web Services..., Subversion, JIRA, JSP, AJAX, JSON, CVS, Agile Project Management, Cloud Computing, Web Development, Software Engineering, SaaS, Scalability, Agile Methodologies, JUnit, Unit Testing, XML, Eclipse, Spring Framework
Education
University of Central Florida 1996 — 2003
B.S., Information Technology
Dylan Baklor's Convergys Experience November 2011 - Present
Job Priority Resolutions Team at Bright House Networks
Industry Computer Software
Experience
Bright House Networks May 2013 - Present
Bright House Networks October 2013 - Present
Convergys November 2011 - Present
Bright House Networks May 2013 - October 2013
Convergys November 2011 - May 2013
Target August 2010 - November 2011
Capture and Edit May 2010 - December 2010
University of Central Florida April 2008 - October 2010
Hotseat Chassis January 2010 - May 2010
University of Central Florida April 2008 - January 2010
Skills
Human-Computer..., Human Factors, Good Interpersonal..., Simulations, Task Analysis, Experimental Design, Research Design, SPSS, Usability Testing, Psychology, PowerPoint, Cognition, Statistics, Human Computer..., Microsoft Excel, Microsoft Word, Data Analysis, Ergonomics, Mac OSX, Windows 7, iOS
Education
University of Central Florida 2004 — 2009
Bachelors of Arts, Psychology
University of Central Florida
Bachelor of Arts, PsychologySummer 2009; Human Factors
Bright House Networks May 2013 - Present
Bright House Networks October 2013 - Present
Convergys November 2011 - Present
Bright House Networks May 2013 - October 2013
Convergys November 2011 - May 2013
Target August 2010 - November 2011
Capture and Edit May 2010 - December 2010
University of Central Florida April 2008 - October 2010
Hotseat Chassis January 2010 - May 2010
University of Central Florida April 2008 - January 2010
Skills
Human-Computer..., Human Factors, Good Interpersonal..., Simulations, Task Analysis, Experimental Design, Research Design, SPSS, Usability Testing, Psychology, PowerPoint, Cognition, Statistics, Human Computer..., Microsoft Excel, Microsoft Word, Data Analysis, Ergonomics, Mac OSX, Windows 7, iOS
Education
University of Central Florida 2004 — 2009
Bachelors of Arts, Psychology
University of Central Florida
Bachelor of Arts, PsychologySummer 2009; Human Factors
Jessica DeJulio - Reschke's Convergys Experience June 2004 - February 2014
Job Founder / Consultant at BB Event Management
Industry Events Services
Experience
BB Event Management October 2014 - Present
Meritage Homes February 2014 - January 2015
Convergys June 2004 - February 2014
Skills
Event Management, Corporate Events, Event Technology, Creative Services, Organization Skills, Contract Negotiation, Customer Service, Social Media, Marketing Communications, Social Media Marketing, Leadership, Outsourcing, Business Development
Education
University of Central Florida 2001 — 2004
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
BB Event Management October 2014 - Present
Meritage Homes February 2014 - January 2015
Convergys June 2004 - February 2014
Skills
Event Management, Corporate Events, Event Technology, Creative Services, Organization Skills, Contract Negotiation, Customer Service, Social Media, Marketing Communications, Social Media Marketing, Leadership, Outsourcing, Business Development
Education
University of Central Florida 2001 — 2004
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Sharon Rajan's Convergys Experience January 2012 - September 2012
Job Automation Architect
Industry Information Technology and Services
Experience
SunGard Public Sector November 2013 - Present
NetCracker October 2012 - September 2013
Convergys January 2012 - September 2012
Convergys January 2010 - December 2011
Convergys June 2010 - December 2010
Convergys January 2009 - December 2010
Convergys January 2008 - December 2009
Convergys January 2005 - December 2009
Convergys June 2004 - January 2005
Skills
Advance Selenium..., Mobile Test Automation, Azure Lab Virtualization, Silk Performer, JMeter, Visual Test Automation, Cross-Browser Automation, UFT, Agile Methodologies, Test Automation, Quality Center, Requirements Analysis, User Acceptance Testing, Integration, Test Planning, SDLC, Regression Testing, Test Cases, PL/SQL, Business Analysis, SQL, Visio, Unix, Software Project..., System Testing, HP Quality Center, Telecommunications..., Solution Architecture, Testing, Manual Testing, Systems Analysis, Java Enterprise Edition, Release Management
Education
University of Central Florida 2003 — 2005
Master's degree, Computer Science
SunGard Public Sector November 2013 - Present
NetCracker October 2012 - September 2013
Convergys January 2012 - September 2012
Convergys January 2010 - December 2011
Convergys June 2010 - December 2010
Convergys January 2009 - December 2010
Convergys January 2008 - December 2009
Convergys January 2005 - December 2009
Convergys June 2004 - January 2005
Skills
Advance Selenium..., Mobile Test Automation, Azure Lab Virtualization, Silk Performer, JMeter, Visual Test Automation, Cross-Browser Automation, UFT, Agile Methodologies, Test Automation, Quality Center, Requirements Analysis, User Acceptance Testing, Integration, Test Planning, SDLC, Regression Testing, Test Cases, PL/SQL, Business Analysis, SQL, Visio, Unix, Software Project..., System Testing, HP Quality Center, Telecommunications..., Solution Architecture, Testing, Manual Testing, Systems Analysis, Java Enterprise Edition, Release Management
Education
University of Central Florida 2003 — 2005
Master's degree, Computer Science
Jordan Randall's Convergys Experience May 2005 - May 2010
Job Experienced Associate at PwC
Industry Accounting
Experience
PwC November 2013 - Present
Cherry Bekaert LLP December 2011 - November 2013
Tavistock Restaurants LLC May 2010 - September 2011
Convergys May 2005 - May 2010
Skills
Accounting, GAAP, Financial Reporting, QuickBooks, Financial Accounting, General Ledger, Auditing, Account Reconciliation, Financial Statements, Internal Controls, Accounts Payable, Financial Analysis, Tax Preparation, Accounts Receivable, Sarbanes-Oxley Act
Education
University of Central Florida 2009 — 2011
Master's, Accounting
University of Central Florida 2003 — 2008
Bachelor's, Accounting
PwC November 2013 - Present
Cherry Bekaert LLP December 2011 - November 2013
Tavistock Restaurants LLC May 2010 - September 2011
Convergys May 2005 - May 2010
Skills
Accounting, GAAP, Financial Reporting, QuickBooks, Financial Accounting, General Ledger, Auditing, Account Reconciliation, Financial Statements, Internal Controls, Accounts Payable, Financial Analysis, Tax Preparation, Accounts Receivable, Sarbanes-Oxley Act
Education
University of Central Florida 2009 — 2011
Master's, Accounting
University of Central Florida 2003 — 2008
Bachelor's, Accounting
Justin Ewing's Convergys Experience May 2012 - December 2012
Job Engineering Management Trainee at CSX
Industry Transportation/Trucking/Railroad
Experience
CSX Transportation January 2013 - Present
Convergys May 2012 - December 2012
Sam's Club September 2011 - May 2012
University of Central Florida December 2008 - July 2011
Skills
Matlab, MathCAD, Microsoft Office, PowerPoint, Customer Service, Windows, Electrical Engineering, Linux, Microsoft Word, Leadership, Team Leadership, Management, Troubleshooting, Budget Monitoring, Training
Education
University of Central Florida 2006 — 2011
Bachelor of Science (B.S.), Electrical Engineering
CSX Transportation January 2013 - Present
Convergys May 2012 - December 2012
Sam's Club September 2011 - May 2012
University of Central Florida December 2008 - July 2011
Skills
Matlab, MathCAD, Microsoft Office, PowerPoint, Customer Service, Windows, Electrical Engineering, Linux, Microsoft Word, Leadership, Team Leadership, Management, Troubleshooting, Budget Monitoring, Training
Education
University of Central Florida 2006 — 2011
Bachelor of Science (B.S.), Electrical Engineering
Jeffrey Reiss's Convergys Experience February 2006 - July 2007
Job Independent Statistical Consultant
Industry Education Management
Experience
N/A June 2005 - Present
University of Central Florida November 2011 - March 2013
University of Central Florida May 2010 - November 2011
Sunlink January 2009 - May 2009
Seminole County Public Schools July 2007 - July 2008
Convergys February 2006 - July 2007
UCF Department of Statistics June 2003 - December 2004
Skills
SAS programming, VB.NET, Microsoft Office, SPSS, jQuery, jQuery UI, Microsoft SQL Server, MySQL, Photoshop, Illustrator, Dreamweaver, PHP, phpMyAdmin, HTML, JavaScript, CSS
Education
University of Central Florida 2006 — 2010
Doctor of Education, Educational Leadership
University of Central Florida 2003 — 2005
Master of Science, Statistical Computing; Data Mining
University of Central Florida 2000 — 2003
Bachelor of Science, Statistics
N/A June 2005 - Present
University of Central Florida November 2011 - March 2013
University of Central Florida May 2010 - November 2011
Sunlink January 2009 - May 2009
Seminole County Public Schools July 2007 - July 2008
Convergys February 2006 - July 2007
UCF Department of Statistics June 2003 - December 2004
Skills
SAS programming, VB.NET, Microsoft Office, SPSS, jQuery, jQuery UI, Microsoft SQL Server, MySQL, Photoshop, Illustrator, Dreamweaver, PHP, phpMyAdmin, HTML, JavaScript, CSS
Education
University of Central Florida 2006 — 2010
Doctor of Education, Educational Leadership
University of Central Florida 2003 — 2005
Master of Science, Statistical Computing; Data Mining
University of Central Florida 2000 — 2003
Bachelor of Science, Statistics
Christy Lapin's Convergys Experience September 2001 - April 2002
Job Let's make it happen.
Industry Law Practice
Experience
Quintairos, Prieto, Wood, & Boyer, P.A. March 2013 - Present
Provencher & Simmons, P.A. October 2012 - February 2013
Provencher & Simmons, PA September 2009 - November 2012
Lapin Services January 1997 - January 2006
Convergys September 2001 - April 2002
Skills
Pleadings, Westlaw, Legal Research, Legal Documents, Lexis, Document Review, Legal Assistance, Legal Writing, Document Drafting, PACER, Wordperfect, Notary Public, Depositions, Time Matters, Litigation Support, Medical Malpractice, Personal Injury, Paralegals, Personal Injury..., Hearings, Courts, Docketing, Product Liability, Civil Litigation, Motions, Litigation, Electronic Filing, Property Law
Education
University of Central Florida 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
Valencia College 2005 — 2009
A.S., Paralegal Studies
Valencia College 1997 — 2005
A.A., General Sudies
Quintairos, Prieto, Wood, & Boyer, P.A. March 2013 - Present
Provencher & Simmons, P.A. October 2012 - February 2013
Provencher & Simmons, PA September 2009 - November 2012
Lapin Services January 1997 - January 2006
Convergys September 2001 - April 2002
Skills
Pleadings, Westlaw, Legal Research, Legal Documents, Lexis, Document Review, Legal Assistance, Legal Writing, Document Drafting, PACER, Wordperfect, Notary Public, Depositions, Time Matters, Litigation Support, Medical Malpractice, Personal Injury, Paralegals, Personal Injury..., Hearings, Courts, Docketing, Product Liability, Civil Litigation, Motions, Litigation, Electronic Filing, Property Law
Education
University of Central Florida 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
Valencia College 2005 — 2009
A.S., Paralegal Studies
Valencia College 1997 — 2005
A.A., General Sudies
Trevor Chateau's Convergys Experience 2000 - 2000
Job .
Industry Information Technology and Services
Experience
PlusOne Solutions May 2014 - March 2015
First Advantage January 2012 - May 2014
First Advantage March 2004 - December 2011
Accufacts Pre-Employment Screening 2000 - 2004
Convergys 2000 - 2000
Skills
Customer Service, Customer Relations, Background Checks, Account Management, Salesforce.com, Sales Presentations, Sales Process, Lead Generation, Sales Prospecting, Customer Satisfaction, Selling, Cold Calling, New Business Development, Business Development, Strategic Planning, Solution Selling, Business Intelligence, Recruiting, Sales, Direct Sales, Talent Acquisition, SaaS, Customer Retention, Sales Operations, Applicant Tracking..., Training, Human Resources, Performance Management, Call Centers, Sales Management, CRM
Education
University of Central Florida 2011 — 2015
Bachelor's of Science, Psychology
Valencia College
AA, General Education
PlusOne Solutions May 2014 - March 2015
First Advantage January 2012 - May 2014
First Advantage March 2004 - December 2011
Accufacts Pre-Employment Screening 2000 - 2004
Convergys 2000 - 2000
Skills
Customer Service, Customer Relations, Background Checks, Account Management, Salesforce.com, Sales Presentations, Sales Process, Lead Generation, Sales Prospecting, Customer Satisfaction, Selling, Cold Calling, New Business Development, Business Development, Strategic Planning, Solution Selling, Business Intelligence, Recruiting, Sales, Direct Sales, Talent Acquisition, SaaS, Customer Retention, Sales Operations, Applicant Tracking..., Training, Human Resources, Performance Management, Call Centers, Sales Management, CRM
Education
University of Central Florida 2011 — 2015
Bachelor's of Science, Psychology
Valencia College
AA, General Education
Alva Bandy's Convergys Experience June 2004 - August 2004
Job Software Developer at Microsoft
Industry Computer Software
Experience
Microsoft January 2015 - Present
Amazon September 2014 - January 2015
Microsoft February 2012 - September 2014
Schakra April 2010 - February 2012
Microsoft May 2007 - April 2010
Raytheon November 2006 - May 2007
CuraScript, Inc. An Express Scripts Co. July 2006 - November 2006
Lockheed Martin October 2004 - July 2006
Fidelity IFS December 2002 - September 2004
Convergys June 2004 - August 2004
Skills
C#, .NET, Agile, C++, REST, Web Services, SDLC, Distributed Systems, Agile Methodologies, Software Design, Software Engineering
Education
University of Central Florida
BS, Computer Science
Microsoft January 2015 - Present
Amazon September 2014 - January 2015
Microsoft February 2012 - September 2014
Schakra April 2010 - February 2012
Microsoft May 2007 - April 2010
Raytheon November 2006 - May 2007
CuraScript, Inc. An Express Scripts Co. July 2006 - November 2006
Lockheed Martin October 2004 - July 2006
Fidelity IFS December 2002 - September 2004
Convergys June 2004 - August 2004
Skills
C#, .NET, Agile, C++, REST, Web Services, SDLC, Distributed Systems, Agile Methodologies, Software Design, Software Engineering
Education
University of Central Florida
BS, Computer Science
Sabrina Graham's Convergys Experience 2006 - 2007
Job Project Manager at Talent Logic Inc.
Industry Outsourcing/Offshoring
Experience
Talent Logic Inc. July 2015 - Present
Talent Logic Inc. August 2014 - Present
NorthgateArinso December 2007 - March 2014
Convergys 2006 - 2007
TNT Logistics September 2005 - October 2006
Pearson North America February 2005 - June 2005
Skills
Requirements Analysis, SAP, Business Analysis, Integration, Determined to Succeed, Learning Quickly, Efficent, Highly Dedicated, Enthusiasm to learn, Human Resources, Employee Recognition, Virtual Teams, Project Coordination, Cross-functional Team..., Microsoft Excel, PowerPoint, WebEx, Training, Program Management, Process Improvement, SDLC, Business Process, Change Management, Business Process..., Client Liaison, User Acceptance Testing, Service Center..., Vendor Management, Microsoft Word, SharePoint, MS Project, Visio, Customer Service, Analytical Skills, Work At Home, Conference Coordination, Resource Management, Release Management, Reporting & Analysis, E-Learning, Quality Center, IT Service Delivery, Organizational..., Research, Outsourcing, Competitive, Team-oriented, Crisis Management, Case Managment, Social Work
Education
University of Central Florida 1998 — 2002
BSW
Talent Logic Inc. July 2015 - Present
Talent Logic Inc. August 2014 - Present
NorthgateArinso December 2007 - March 2014
Convergys 2006 - 2007
TNT Logistics September 2005 - October 2006
Pearson North America February 2005 - June 2005
Skills
Requirements Analysis, SAP, Business Analysis, Integration, Determined to Succeed, Learning Quickly, Efficent, Highly Dedicated, Enthusiasm to learn, Human Resources, Employee Recognition, Virtual Teams, Project Coordination, Cross-functional Team..., Microsoft Excel, PowerPoint, WebEx, Training, Program Management, Process Improvement, SDLC, Business Process, Change Management, Business Process..., Client Liaison, User Acceptance Testing, Service Center..., Vendor Management, Microsoft Word, SharePoint, MS Project, Visio, Customer Service, Analytical Skills, Work At Home, Conference Coordination, Resource Management, Release Management, Reporting & Analysis, E-Learning, Quality Center, IT Service Delivery, Organizational..., Research, Outsourcing, Competitive, Team-oriented, Crisis Management, Case Managment, Social Work
Education
University of Central Florida 1998 — 2002
BSW
Jason Vazquez's Convergys Experience May 2008 - March 2010
Job Assistant Branch Manager at Trustco Bank
Industry Automotive
Experience
Trustco Bank May 2014 - Present
ActivEngage, Inc. June 2011 - March 2014
English Language Center March 2010 - March 2011
Convergys May 2008 - March 2010
Banfield Pet Hospital/Petsmart September 2007 - November 2008
Skills
Leadership, Business Development, Editing, Web Design, Negotiation, Customer Retention, Customer Satisfaction, Team Leadership, Account Management, Online Advertising, Sales Management, Process Improvement, Management, Microsoft Word, Salesforce.com, Selling, Sales
Education
University of Central Florida - College of Business Administration 2001 — 2006
Management, Entrepreneurship
Trustco Bank May 2014 - Present
ActivEngage, Inc. June 2011 - March 2014
English Language Center March 2010 - March 2011
Convergys May 2008 - March 2010
Banfield Pet Hospital/Petsmart September 2007 - November 2008
Skills
Leadership, Business Development, Editing, Web Design, Negotiation, Customer Retention, Customer Satisfaction, Team Leadership, Account Management, Online Advertising, Sales Management, Process Improvement, Management, Microsoft Word, Salesforce.com, Selling, Sales
Education
University of Central Florida - College of Business Administration 2001 — 2006
Management, Entrepreneurship
Daniel Leavitt's Convergys Experience May 2013 - July 2014
Job Sales at All County Paving
Industry Marketing and Advertising
Experience
All County Paving September 2014 - Present
Convergys May 2013 - July 2014
Exulting Images January 2012 - February 2013
Cavallari Gourmet April 2008 - February 2011
Skills
Social Media, Advertising, Social Media Marketing, Marketing, Marketing Communications, Market Research, Marketing Strategy, Facebook, PowerPoint, Online Advertising, Microsoft Office, Marketing Research, Customer Service, Public Relations, Microsoft Excel, Event Planning, Photoshop, Sales, Microsoft Word, Digital Marketing, Social Networking, Photography, Business Development
Education
University of Central Florida - College of Business Administration 2007 — 2011
B.A., Marketing
All County Paving September 2014 - Present
Convergys May 2013 - July 2014
Exulting Images January 2012 - February 2013
Cavallari Gourmet April 2008 - February 2011
Skills
Social Media, Advertising, Social Media Marketing, Marketing, Marketing Communications, Market Research, Marketing Strategy, Facebook, PowerPoint, Online Advertising, Microsoft Office, Marketing Research, Customer Service, Public Relations, Microsoft Excel, Event Planning, Photoshop, Sales, Microsoft Word, Digital Marketing, Social Networking, Photography, Business Development
Education
University of Central Florida - College of Business Administration 2007 — 2011
B.A., Marketing
Jenny Magill's Convergys Experience August 2007 - February 2008
Job Supply Chain Operations Analyst at PepsiCo
Industry Food & Beverages
Experience
PepsiCo October 2013 - Present
Accounting Principals February 2012 - December 2012
HQ Aero Management Inc. August 2011 - February 2012
Bonn-J Contracting Inc of Florida April 2011 - August 2011
Convergys August 2007 - February 2008
Convergys February 2007 - February 2007
Education
University of Central Florida 2002 — 2006
Bachelors of Arts, Psychology
PepsiCo October 2013 - Present
Accounting Principals February 2012 - December 2012
HQ Aero Management Inc. August 2011 - February 2012
Bonn-J Contracting Inc of Florida April 2011 - August 2011
Convergys August 2007 - February 2008
Convergys February 2007 - February 2007
Education
University of Central Florida 2002 — 2006
Bachelors of Arts, Psychology
Prince Tsagli Jr, MBA's Convergys Experience January 2006 - March 2007
Job Sr Project Accountant/ Sr Business Analyst at Mercer Valve Co. Inc.
Industry Nonprofit Organization Management
Experience
Mercer Valve Co. Inc. January 2015 - Present
APMEX Inc June 2014 - November 2014
EF Education First February 2011 - August 2014
Group 1 Automotive June 2012 - July 2014
Sprint Nextel March 2007 - November 2010
Convergys January 2006 - March 2007
Skills
Non-profits, Time Management, Purchasing, Management, Customer Service, Outlook, Team Building, Training, Sales, Operations Management, Leadership, Marketing, Team Leadership, Budgets, Program Management, Nonprofits, Analysis, Strategic Planning
Education
Texas A&M University-Commerce 2012 — 2014
Master of Business Administration (MBA), Business & Entrepreneurship
University of Central Oklahoma
Bachelor, Business Administration; Purchasing and Material Management
Oklahoma City Community College
AS, Business
Accra Academy 1990 — 1995
High School Diploma, Genenral Studies
Mercer Valve Co. Inc. January 2015 - Present
APMEX Inc June 2014 - November 2014
EF Education First February 2011 - August 2014
Group 1 Automotive June 2012 - July 2014
Sprint Nextel March 2007 - November 2010
Convergys January 2006 - March 2007
Skills
Non-profits, Time Management, Purchasing, Management, Customer Service, Outlook, Team Building, Training, Sales, Operations Management, Leadership, Marketing, Team Leadership, Budgets, Program Management, Nonprofits, Analysis, Strategic Planning
Education
Texas A&M University-Commerce 2012 — 2014
Master of Business Administration (MBA), Business & Entrepreneurship
University of Central Oklahoma
Bachelor, Business Administration; Purchasing and Material Management
Oklahoma City Community College
AS, Business
Accra Academy 1990 — 1995
High School Diploma, Genenral Studies
Quynhanh (Nancy) Vu's Convergys Experience January 2001 - November 2003
Job Sr. Software Engineer at Lockheed Martin Mission Systems and Training (MST)
Industry Defense & Space
Experience
Lockheed Martin Aeronautics November 2003 - Present
Convergys January 2001 - November 2003
SAIC March 1998 - October 2000
Education
University of Central Florida 1995 — 1998
Bachelor of Science (B.S.), Computer Science
Lockheed Martin Aeronautics November 2003 - Present
Convergys January 2001 - November 2003
SAIC March 1998 - October 2000
Education
University of Central Florida 1995 — 1998
Bachelor of Science (B.S.), Computer Science
Donald Krug's Convergys Experience March 2012 - February 2013
Job Fraud Prevention Analyst at Macy's
Industry Consumer Services
Experience
Macy's March 2014 - November 2014
Macy's February 2013 - March 2014
Convergys March 2012 - February 2013
AAA Allied Group June 2002 - January 2012
AAA Allied Group November 1996 - June 2002
AAA Allied Group August 1989 - November 1996
Easy Riders 1982 - 1989
Council on Aging Southwestern Ohio 1977 - 1982
Transportation Coordinating Committee January 1975 - January 1977
Skills
Customer Service, Customer Satisfaction, Customer Retention, word, Excel, Microsoft Office, Creative Problem Solving, Call Center, Microsoft Excel
Education
Xavier University 1980 — 1981
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Cincinnati 1970 — 1975
BS, Urban Planning
Macy's March 2014 - November 2014
Macy's February 2013 - March 2014
Convergys March 2012 - February 2013
AAA Allied Group June 2002 - January 2012
AAA Allied Group November 1996 - June 2002
AAA Allied Group August 1989 - November 1996
Easy Riders 1982 - 1989
Council on Aging Southwestern Ohio 1977 - 1982
Transportation Coordinating Committee January 1975 - January 1977
Skills
Customer Service, Customer Satisfaction, Customer Retention, word, Excel, Microsoft Office, Creative Problem Solving, Call Center, Microsoft Excel
Education
Xavier University 1980 — 1981
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Cincinnati 1970 — 1975
BS, Urban Planning
Matthew Barak's Convergys Experience June 2009 - Present
Job Lead Problem Resolution Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys June 2009 - Present
hhgregg August 2008 - January 2009
OfficeMax May 2006 - August 2008
Skills
Excel, Access, PC, Billing Systems, IRIS, Digital Media, Facebook, Twitter, Blogging, Customer Relations, Conflict Resolution, Sales Support, Logistics, Word, Problem Solving, Sales Operations, Customer Service
Education
University of Central Florida 2001 — 2007
Bachelor of Science (BS), Liberal Studies CIT Track
Convergys June 2009 - Present
hhgregg August 2008 - January 2009
OfficeMax May 2006 - August 2008
Skills
Excel, Access, PC, Billing Systems, IRIS, Digital Media, Facebook, Twitter, Blogging, Customer Relations, Conflict Resolution, Sales Support, Logistics, Word, Problem Solving, Sales Operations, Customer Service
Education
University of Central Florida 2001 — 2007
Bachelor of Science (BS), Liberal Studies CIT Track
Victor Anderson's Convergys Experience April 2014 - Present
Job Production Agent at Convergys
Industry Logistics and Supply Chain
Experience
Convergys April 2014 - Present
iGPS 2008 - 2014
Education
University of Central Florida 2001 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Convergys April 2014 - Present
iGPS 2008 - 2014
Education
University of Central Florida 2001 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Eve R. Stone's Convergys Experience January 2005 - June 2005
Job Avon Representative
Industry Cosmetics
Experience
Avon Representative January 2014 - Present
Convergys January 2005 - June 2005
Education
Seminole Community College 1995 — 1998
Associate of Science (A.S.), Legal Assistant/Paralegal
University of Central Florida 1975 — 1977
Business Teacher Education/Elementary Education
Seminole Community College 1973 — 1975
Associate of Arts (A.A.), General Studies
Avon Representative January 2014 - Present
Convergys January 2005 - June 2005
Education
Seminole Community College 1995 — 1998
Associate of Science (A.S.), Legal Assistant/Paralegal
University of Central Florida 1975 — 1977
Business Teacher Education/Elementary Education
Seminole Community College 1973 — 1975
Associate of Arts (A.A.), General Studies
Kelli Morrison's Convergys Experience 2014 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2014 - Present
Helzberg Diamonds August 2012 - August 2014
Education
University of Central Oklahoma 2009 — 2012
Master of Arts (M.A.), English Language and Literature/Letters
University of Nebraska at Kearney 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature/Letters
Convergys 2014 - Present
Helzberg Diamonds August 2012 - August 2014
Education
University of Central Oklahoma 2009 — 2012
Master of Arts (M.A.), English Language and Literature/Letters
University of Nebraska at Kearney 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature/Letters
Kyron Walker's Convergys Experience Bell Service DispatchWalt Disney WorldMarch 2014 - December 2014
Job Tier 1 Phone Advisor at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys Bell Service DispatchWalt Disney WorldMarch 2014 - December 2014
Universal Studios Orlando Resort March 2011 - January 2014
Auntie Anne's, Inc. June 2008 - February 2011
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Hospitality Administration/Management
Convergys Bell Service DispatchWalt Disney WorldMarch 2014 - December 2014
Universal Studios Orlando Resort March 2011 - January 2014
Auntie Anne's, Inc. June 2008 - February 2011
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Hospitality Administration/Management
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT