Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Convergys Employees
Employee
Years
Job
Industry
Adam Kutner Adam Kutner's Convergys Experience January 2004 - January 2010
Job SEM Specialist at OPUBCO
Industry Internet
Experience
BigWing Interactive January 2015 - Present
Brass Stampede July 2010 - Present
Self Employed Rental Property Management January 2008 - November 2011
Convergys January 2004 - January 2010
Skills
SEM, SEO, Link Building, E-commerce, Web Marketing, Google Adwords, Creative Writing, Web Commerce, Google Webmaster Tools, Google Analytics, Web Analytics, Online Marketing, Report Writing, Online Retail, Website Development, MS Excel Pivot Tables, SEO copywriting, Microsoft Office, MSN AdCenter, Online Lead Generation, Yahoo Search Marketing, Google Adwords..., PPC, Mobile Marketing, Instructor-led Training, E-commerce Optimization, PowerPoint, Microsoft Excel, Excel Dashboards, Display Advertising, Paid Search Campaigns, Paid Search Strategy, PPC Bid Management
Education
University of Oklahoma 1999 — 2002
BigWing Interactive January 2015 - Present
Brass Stampede July 2010 - Present
Self Employed Rental Property Management January 2008 - November 2011
Convergys January 2004 - January 2010
Skills
SEM, SEO, Link Building, E-commerce, Web Marketing, Google Adwords, Creative Writing, Web Commerce, Google Webmaster Tools, Google Analytics, Web Analytics, Online Marketing, Report Writing, Online Retail, Website Development, MS Excel Pivot Tables, SEO copywriting, Microsoft Office, MSN AdCenter, Online Lead Generation, Yahoo Search Marketing, Google Adwords..., PPC, Mobile Marketing, Instructor-led Training, E-commerce Optimization, PowerPoint, Microsoft Excel, Excel Dashboards, Display Advertising, Paid Search Campaigns, Paid Search Strategy, PPC Bid Management
Education
University of Oklahoma 1999 — 2002
Nicole Legault Nicole Legault's Convergys Experience November 2013 - Present
Job Team Leader(Manager) at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys November 2013 - Present
British Airways March 2012 - November 2013
British Airways November 2007 - March 2012
Citi January 2007 - November 2007
Citi July 2006 - January 2007
Citi November 2004 - July 2006
Citi August 2003 - November 2004
Citi November 2000 - August 2003
Skills
Management, Teamwork, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Team Building, Project Management, Sales, Public Relations, Budgets, Public Speaking, Coaching and development, Multi Tasking, Airline Rates and..., Time Management, Training, Hotels, Customer Satisfaction, Operations Management, Call Centers, Team Management, Performance Management, Employee Relations, Customer Experience, Human Resources, Amadeus, Employee Training
Education
University of North Florida
Bachelor of Arts (BA), Psychology
Convergys November 2013 - Present
British Airways March 2012 - November 2013
British Airways November 2007 - March 2012
Citi January 2007 - November 2007
Citi July 2006 - January 2007
Citi November 2004 - July 2006
Citi August 2003 - November 2004
Citi November 2000 - August 2003
Skills
Management, Teamwork, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Team Building, Project Management, Sales, Public Relations, Budgets, Public Speaking, Coaching and development, Multi Tasking, Airline Rates and..., Time Management, Training, Hotels, Customer Satisfaction, Operations Management, Call Centers, Team Management, Performance Management, Employee Relations, Customer Experience, Human Resources, Amadeus, Employee Training
Education
University of North Florida
Bachelor of Arts (BA), Psychology
Maria McIntosh Maria McIntosh's Convergys Experience October 2012 - March 2013
Job Sales associate at Old Navy
Industry Retail
Experience
Old Navy June 2009 - Present
Convergys October 2012 - March 2013
Skills
Customer Service, Retail, Sales, Microsoft Office, PowerPoint, Merchandising, Microsoft Excel, Social Media, Visual Merchandising, Microsoft Word, Time Management, Event Planning, Facebook, Marketing, Inventory Management
Education
University of North Carolina at Greensboro 2008 — 2012
Bachelor's degree, International Business
Old Navy June 2009 - Present
Convergys October 2012 - March 2013
Skills
Customer Service, Retail, Sales, Microsoft Office, PowerPoint, Merchandising, Microsoft Excel, Social Media, Visual Merchandising, Microsoft Word, Time Management, Event Planning, Facebook, Marketing, Inventory Management
Education
University of North Carolina at Greensboro 2008 — 2012
Bachelor's degree, International Business
Abdullah Dehaibi Abdullah Dehaibi's Convergys Experience 2006 - 2007
Job Technical support/ Customer service representative at Acanac Inc.
Industry Computer Software
Experience
Acanac Inc. January 2015 - Present
LS Travel (istore) 2014 - Present
Bell Technical Solutions September 2014 - January 2015
Best Buy 2014 - 2014
Surplus freight furniture 2013 - 2013
IT consultant Self Employed 2008 - 2012
Labell Ghana Builders 2008 - 2010
Convergys 2006 - 2007
Skills
Networking, Hardware, Software Installation, Management, Microsoft Office, Computer Hardware, Laptops, Customer Service, Computer Repair, Computer Maintenance, Windows 7, Creative Problem Solving, Program Management, Windows XP, Antivirus, Windows Vista, windows 8, Microsoft Excel, PowerPoint, Digital Media, Public Speaking, Printers, System Administration, window vista, Windows XP Pro, Microsoft Windows 98, Microsoft Word, Outlook, Access, Audio Editing, Construction Management, Editing, English, Teaching
Education
University of Ottawa 2004 — 2005
Computer Engineering
CompTIA 2013 — 2014
Computer System Technician and Network Administrator, CompTIA A+, Network+, Security+, Server+ certifications
Algonquin College of Applied Arts and Technology 2006 — 2008
Computer Engineering
Acanac Inc. January 2015 - Present
LS Travel (istore) 2014 - Present
Bell Technical Solutions September 2014 - January 2015
Best Buy 2014 - 2014
Surplus freight furniture 2013 - 2013
IT consultant Self Employed 2008 - 2012
Labell Ghana Builders 2008 - 2010
Convergys 2006 - 2007
Skills
Networking, Hardware, Software Installation, Management, Microsoft Office, Computer Hardware, Laptops, Customer Service, Computer Repair, Computer Maintenance, Windows 7, Creative Problem Solving, Program Management, Windows XP, Antivirus, Windows Vista, windows 8, Microsoft Excel, PowerPoint, Digital Media, Public Speaking, Printers, System Administration, window vista, Windows XP Pro, Microsoft Windows 98, Microsoft Word, Outlook, Access, Audio Editing, Construction Management, Editing, English, Teaching
Education
University of Ottawa 2004 — 2005
Computer Engineering
CompTIA 2013 — 2014
Computer System Technician and Network Administrator, CompTIA A+, Network+, Security+, Server+ certifications
Algonquin College of Applied Arts and Technology 2006 — 2008
Computer Engineering
Jasmyne Haywood's Convergys Experience February 2010 - October 2011
Job Law student at the University of North Florida
Industry Law Practice
Experience
Walmart December 2011 - November 2012
Convergys February 2010 - October 2011
Kelly Services June 2009 - December 2010
Skills
•Proficient in...
Education
University of North Florida 2013 — 2014
Bachelor's degree, Psychology
Florida State College at Jacksonville (FSCJ) 2010 — 2012
Associate of Arts (A.A.), General Studies
Walmart December 2011 - November 2012
Convergys February 2010 - October 2011
Kelly Services June 2009 - December 2010
Skills
•Proficient in...
Education
University of North Florida 2013 — 2014
Bachelor's degree, Psychology
Florida State College at Jacksonville (FSCJ) 2010 — 2012
Associate of Arts (A.A.), General Studies
Esther Paul Esther Paul's Convergys Experience October 2009 - May 2010
Job Agent, continued learning and Online course delivery at College La Cité
Industry Human Resources
Experience
Collège La Cité November 2014 - Present
JPMorgan Chase May 2013 - November 2014
JPMorgan Chase June 2012 - May 2013
xentel. inc 2009 - 2012
Convergys October 2009 - May 2010
Larco Freres S.A. August 2004 - March 2009
Unibank SA February 2003 - August 2004
Skills
Research, English, Social Media, Public Speaking, Human Resources, Time Management, Employee Relations, Recruiting, Photoshop, Team Leadership, Leadership, Windows, Outlook, HTML, Event Planning, Organizational..., SPSS, Leadership Development, Coaching, Social Networking, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, PowerPoint
Education
University of Ottawa / Université d'Ottawa 2010 — 2012
Bachelor of Commerce (B.Com.), Human Resources Management/Personnel Administration, General
Quisqueya University 2002 — 2007
Bachelor's degree, Business Administration and Management, General
Collège La Cité November 2014 - Present
JPMorgan Chase May 2013 - November 2014
JPMorgan Chase June 2012 - May 2013
xentel. inc 2009 - 2012
Convergys October 2009 - May 2010
Larco Freres S.A. August 2004 - March 2009
Unibank SA February 2003 - August 2004
Skills
Research, English, Social Media, Public Speaking, Human Resources, Time Management, Employee Relations, Recruiting, Photoshop, Team Leadership, Leadership, Windows, Outlook, HTML, Event Planning, Organizational..., SPSS, Leadership Development, Coaching, Social Networking, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, PowerPoint
Education
University of Ottawa / Université d'Ottawa 2010 — 2012
Bachelor of Commerce (B.Com.), Human Resources Management/Personnel Administration, General
Quisqueya University 2002 — 2007
Bachelor's degree, Business Administration and Management, General
Mindy Perry Waldron Mindy Perry Waldron's Convergys Experience March 2007 - March 2008
Job CSM, PMP, Senior Project Manager at Perficient
Industry Information Technology and Services
Experience
Perficient August 2008 - Present
Convergys March 2007 - March 2008
Convergys October 2003 - March 2007
CitiStreet January 2001 - September 2003
Univ of North Florida 2000 - 2001
Skills
SDLC, Business Intelligence, Integration, SQL, Databases, Project Management, Business Development, Recruiting, Business Analysis, SAP HR, Visio, Requirements Analysis, Management, Program Management, Enterprise Software, Cross-functional Team..., Vendor Management, Process Improvement, Software Development, Strategy, Leadership
Education
University of North Florida
CIS, Information Sciences, Magna Cum Laude
Perficient August 2008 - Present
Convergys March 2007 - March 2008
Convergys October 2003 - March 2007
CitiStreet January 2001 - September 2003
Univ of North Florida 2000 - 2001
Skills
SDLC, Business Intelligence, Integration, SQL, Databases, Project Management, Business Development, Recruiting, Business Analysis, SAP HR, Visio, Requirements Analysis, Management, Program Management, Enterprise Software, Cross-functional Team..., Vendor Management, Process Improvement, Software Development, Strategy, Leadership
Education
University of North Florida
CIS, Information Sciences, Magna Cum Laude
Koty Van Zile's Convergys Experience August 2001 - March 2002
Job Patient Relations at Urban InterTribal Center of Texas
Industry Hospital & Health Care
Experience
Dr Delphinium Designs & Events - Dallas Florist April 2011 - February 2015
US Census Bureau 2010 - 2010
Quiltcraft Industries January 2008 - January 2009
PCI: the data company aka Publishing Concepts August 2004 - July 2007
Sitel / ClientLogic August 2002 - July 2004
Convergys August 2001 - March 2002
Skills
Project Management, Customer Service, Account Management, Project Planning, Training, Strategic Planning, Microsoft Office, Budgets, Social Media Marketing, Client Development, Social Media, Customer Relations, MS Project, Project Portfolio..., Social Media Development, CPM Scheduling, Team Building, Process Improvement, PowerPoint, Employee Training, Documentations, Microsoft Excel, Outlook, Project Execution, Training & Development, Gantt, Project Documentation, Event Planning, Sales, Public Speaking, Management, Marketing, Photoshop
Education
University of North Texas 2010 — 2013
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
University of Oklahoma 2000 — 2004
Bachelor of Business Administration, General Business Management
Dr Delphinium Designs & Events - Dallas Florist April 2011 - February 2015
US Census Bureau 2010 - 2010
Quiltcraft Industries January 2008 - January 2009
PCI: the data company aka Publishing Concepts August 2004 - July 2007
Sitel / ClientLogic August 2002 - July 2004
Convergys August 2001 - March 2002
Skills
Project Management, Customer Service, Account Management, Project Planning, Training, Strategic Planning, Microsoft Office, Budgets, Social Media Marketing, Client Development, Social Media, Customer Relations, MS Project, Project Portfolio..., Social Media Development, CPM Scheduling, Team Building, Process Improvement, PowerPoint, Employee Training, Documentations, Microsoft Excel, Outlook, Project Execution, Training & Development, Gantt, Project Documentation, Event Planning, Sales, Public Speaking, Management, Marketing, Photoshop
Education
University of North Texas 2010 — 2013
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
University of Oklahoma 2000 — 2004
Bachelor of Business Administration, General Business Management
Steven Chun Steven Chun's Convergys Experience September 2013 - June 2014
Job Marketing Analyst at Unigo Group
Industry Marketing and Advertising
Experience
Unigo Group September 2014 - August 2015
Aequitas Capital Management June 2014 - September 2014
Convergys September 2013 - June 2014
University of Oregon October 2012 - June 2013
University of Oregon September 2009 - May 2011
Skills
Microsoft Office, Social Media, Microsoft Excel, Marketing Communications, Photoshop, Microsoft Word, Data Analysis, Social Media Marketing, SQL
Education
University of Oregon 2009 — 2013
Bacherlor of Science, Business (Concentration in Marketing)
Unigo Group September 2014 - August 2015
Aequitas Capital Management June 2014 - September 2014
Convergys September 2013 - June 2014
University of Oregon October 2012 - June 2013
University of Oregon September 2009 - May 2011
Skills
Microsoft Office, Social Media, Microsoft Excel, Marketing Communications, Photoshop, Microsoft Word, Data Analysis, Social Media Marketing, SQL
Education
University of Oregon 2009 — 2013
Bacherlor of Science, Business (Concentration in Marketing)
Samantha French Chafin Samantha French Chafin's Convergys Experience August 2004 - July 2010
Job Business Operations and Program Management
Industry Management Consulting
Experience
Florida Blue September 2011 - Present
Divine Mercy House August 2010 - December 2011
Convergys August 2004 - July 2010
Aetna, INC. August 2003 - August 2004
Aetna, INC. 2001 - 2003
Aetna, INC. August 1997 - 2001
AT&T American Transtech 1994 - August 1997
AT&T American Transtech 1992 - 1994
AT&T American Transtech 1990 - 1992
AT&T American Transtech April 1989 - 1990
Education
University of North Florida 2003 — 2006
Masters of Business Administration, Management
University of North Florida 1987 — 1994
Bachelor of Business Administration, Management
Wolfson
Florida Blue September 2011 - Present
Divine Mercy House August 2010 - December 2011
Convergys August 2004 - July 2010
Aetna, INC. August 2003 - August 2004
Aetna, INC. 2001 - 2003
Aetna, INC. August 1997 - 2001
AT&T American Transtech 1994 - August 1997
AT&T American Transtech 1992 - 1994
AT&T American Transtech 1990 - 1992
AT&T American Transtech April 1989 - 1990
Education
University of North Florida 2003 — 2006
Masters of Business Administration, Management
University of North Florida 1987 — 1994
Bachelor of Business Administration, Management
Wolfson
Jason Andrews Jason Andrews's Convergys Experience September 2010 - October 2012
Job PreSales Consultant at Nuance Communications
Industry Information Technology and Services
Experience
Nuance Communications October 2012 - Present
Convergys September 2010 - October 2012
Convergys (acquired Intervoice in 2008) October 2008 - August 2010
Intervoice March 2007 - October 2008
Intervoice August 2003 - March 2007
Intervoice January 2000 - July 2003
Bank of America February 1997 - December 1999
Education
University of North Texas 1996 — 1999
BS BA, Business Computer Information Systems
Permian 1986 — 1990
Nuance Communications October 2012 - Present
Convergys September 2010 - October 2012
Convergys (acquired Intervoice in 2008) October 2008 - August 2010
Intervoice March 2007 - October 2008
Intervoice August 2003 - March 2007
Intervoice January 2000 - July 2003
Bank of America February 1997 - December 1999
Education
University of North Texas 1996 — 1999
BS BA, Business Computer Information Systems
Permian 1986 — 1990
Rakesha Johnson's Convergys Experience April 2015 - Present
Job Software Incubation Support Analyst at Cisco
Industry Public Relations and Communications
Experience
Convergys April 2015 - Present
Lulu.com (temp) April 2014 - July 2014
First Citizens Bank March 2013 - March 2014
IBM (temp) December 2012 - April 2013
Time Warner Cable May 2010 - September 2012
UNC Pembroke January 2006 - May 2010
The Pine Needle January 2009 - May 2009
BB&T December 2007 - April 2009
Southern Regional Area Health Education Center May 2008 - July 2008
Robeson Health Care Corporation June 2007 - August 2007
Skills
Fashion, Communication, Twitter, Tumblr, Microsoft Word, PowerPoint, Access, Microsoft Excel, Microsoft Office, Creative Writing, Blogging, Public Relations, Customer Service, Customer Satisfaction, Retail, Reports, Cashiering, Stocking, Unified Communications, Availability, Avaya, Creativity, Determination to Succeed, Sense Of Responsibility, Problem Solving, Flexibility, Quick Thinker, Always Willing to Learn, Overtime, Easy to Talk to, Facebook, Social Media, Social Networking, Teamwork, Fundraising, Telephone Skills, Call Centers, YouTube, Team-oriented, Goal Oriented
Education
University of North Carolina at Pembroke 2006 — 2010
Bachelor of Arts and Science, Communications, Public Relations
University of North Carolina at Pembroke 2006 — 2010
Bachelor's degree, Mass Communication/Media Studies
Convergys April 2015 - Present
Lulu.com (temp) April 2014 - July 2014
First Citizens Bank March 2013 - March 2014
IBM (temp) December 2012 - April 2013
Time Warner Cable May 2010 - September 2012
UNC Pembroke January 2006 - May 2010
The Pine Needle January 2009 - May 2009
BB&T December 2007 - April 2009
Southern Regional Area Health Education Center May 2008 - July 2008
Robeson Health Care Corporation June 2007 - August 2007
Skills
Fashion, Communication, Twitter, Tumblr, Microsoft Word, PowerPoint, Access, Microsoft Excel, Microsoft Office, Creative Writing, Blogging, Public Relations, Customer Service, Customer Satisfaction, Retail, Reports, Cashiering, Stocking, Unified Communications, Availability, Avaya, Creativity, Determination to Succeed, Sense Of Responsibility, Problem Solving, Flexibility, Quick Thinker, Always Willing to Learn, Overtime, Easy to Talk to, Facebook, Social Media, Social Networking, Teamwork, Fundraising, Telephone Skills, Call Centers, YouTube, Team-oriented, Goal Oriented
Education
University of North Carolina at Pembroke 2006 — 2010
Bachelor of Arts and Science, Communications, Public Relations
University of North Carolina at Pembroke 2006 — 2010
Bachelor's degree, Mass Communication/Media Studies
Nicole Egger's Convergys Experience 2006 - July 2007
Job Connecting Talented Professionals with the Right Opportunities at the Right Time
Industry Retail
Experience
RGP April 2014 - Present
Bi-Lo Holdings July 2007 - July 2013
Winn-Dixie October 2009 - May 2012
Winn-Dixie July 2007 - October 2009
Convergys 2006 - July 2007
The St. Joe Company 2004 - 2006
Fidelity National Information Services 2003 - 2004
Skills
Onboarding, Employee Relations, Recruiting, Talent Acquisition, Human Resources, Applicant Tracking..., HRIS, College Recruiting, Taleo, Time Management, Change Management, Strategic Financial..., Partnerships, Client Counseling, SEO, Temporary Placement, Leadership, Retail, Internet Recruiting, Strategic Sourcing, Talent Management, Strategic Planning, Benefits Negotiation, Employee Engagement, Sourcing, PeopleSoft, New Hire Orientations, Management, Strategy, Cross-functional Team..., Benefits Administration, Performance Management, Marketing, Interviews, Team Leadership, Employee Training, Organizational..., Hiring, Temporary Staffing, Employee Benefits, Program Management, Technical Recruiting, Personnel Management, Deferred Compensation, CRM, Screening, Workforce Planning, Background Checks, Budgets, Succession Planning
Education
University of North Florida 1997 — 2001
BS, Health Administration
Forest high
RGP April 2014 - Present
Bi-Lo Holdings July 2007 - July 2013
Winn-Dixie October 2009 - May 2012
Winn-Dixie July 2007 - October 2009
Convergys 2006 - July 2007
The St. Joe Company 2004 - 2006
Fidelity National Information Services 2003 - 2004
Skills
Onboarding, Employee Relations, Recruiting, Talent Acquisition, Human Resources, Applicant Tracking..., HRIS, College Recruiting, Taleo, Time Management, Change Management, Strategic Financial..., Partnerships, Client Counseling, SEO, Temporary Placement, Leadership, Retail, Internet Recruiting, Strategic Sourcing, Talent Management, Strategic Planning, Benefits Negotiation, Employee Engagement, Sourcing, PeopleSoft, New Hire Orientations, Management, Strategy, Cross-functional Team..., Benefits Administration, Performance Management, Marketing, Interviews, Team Leadership, Employee Training, Organizational..., Hiring, Temporary Staffing, Employee Benefits, Program Management, Technical Recruiting, Personnel Management, Deferred Compensation, CRM, Screening, Workforce Planning, Background Checks, Budgets, Succession Planning
Education
University of North Florida 1997 — 2001
BS, Health Administration
Forest high
Jeremy Brinkley Jeremy Brinkley's Convergys Experience February 2008 - November 2013
Job Software Developer
Industry Computer Software
Experience
Convergys February 2008 - November 2013
Fidelity Investments June 2007 - December 2007
Skills
Spring, Java, JUnit, Hibernate, Linux, Unix, Agile Methodologies, Java Enterprise Edition, Object Oriented Design, J2EE, Servlets, JSP, Red Hat Linux, Eclipse, Maven, Subversion, Spring Framework, FreeBSD, Grails, Groovy, Cognos, XML, Bash, Amazon Web Services..., Jenkins, JIRA, SQL, Spring MVC, Ruby on Rails, Ubuntu, jQuery, HTML5, CSS, JavaScript, Bootstrap, Android Development, Git, Github, Gradle, Artifactory, IntelliJ IDEA, MVC, REST, Mobile Web Design, Test Driven Development, Fedora, Amazon EC2
Education
University of North Texas 2003 — 2007
BS, Information Systems
University of North Texas 2003 — 2007
Minor, Computer Science
Richland High School 1998 — 2001
Convergys February 2008 - November 2013
Fidelity Investments June 2007 - December 2007
Skills
Spring, Java, JUnit, Hibernate, Linux, Unix, Agile Methodologies, Java Enterprise Edition, Object Oriented Design, J2EE, Servlets, JSP, Red Hat Linux, Eclipse, Maven, Subversion, Spring Framework, FreeBSD, Grails, Groovy, Cognos, XML, Bash, Amazon Web Services..., Jenkins, JIRA, SQL, Spring MVC, Ruby on Rails, Ubuntu, jQuery, HTML5, CSS, JavaScript, Bootstrap, Android Development, Git, Github, Gradle, Artifactory, IntelliJ IDEA, MVC, REST, Mobile Web Design, Test Driven Development, Fedora, Amazon EC2
Education
University of North Texas 2003 — 2007
BS, Information Systems
University of North Texas 2003 — 2007
Minor, Computer Science
Richland High School 1998 — 2001
Mergen Orashev Mergen Orashev's Convergys Experience 2006 - 2008
Job Computer Information Systems
Industry Information Technology and Services
Experience
Convergys 2006 - 2008
Skills
Program Development, Programming Languages, Visual Basic, ASP.NET, HTML, PHP, phpMyAdmin, MySQL, Windows...
Education
University of North Florida 2010 — 2013
B.S, Computer and Information Systems
Florida State College at Jacksonville 2009 — 2010
Associate of Arts (AA)
Convergys 2006 - 2008
Skills
Program Development, Programming Languages, Visual Basic, ASP.NET, HTML, PHP, phpMyAdmin, MySQL, Windows...
Education
University of North Florida 2010 — 2013
B.S, Computer and Information Systems
Florida State College at Jacksonville 2009 — 2010
Associate of Arts (AA)
Ieisha Simmons Ieisha Simmons's Convergys Experience November 2013 - January 2014
Job Forensic & Criminal Scene Investigator
Industry Law Enforcement
Experience
Optum Global Solutions June 2015 - Present
The RealPage Contact Center Level One February 2014 - April 2015
Convergys November 2013 - January 2014
Mecklenburg County Sheriff Department December 2012 - November 2013
How Do You Roll June 2012 - December 2012
Auntie Anne's, Inc. June 2011 - December 2012
Charlotte Fire Department June 2009 - August 2010
Skills
Microsoft Technologies, Social Media, Team Leadership, Customer Service, Team Building, Management, Public Speaking, Independent Thinking, Creative Problem Solving, Oral & Written..., Office Administration, Clerical Skills, Work in A Fast Paced..., Positive Work..., Cash Handling Experience, Sales, Retail Sales, Data Entry, Microsoft Excel, Budgets, Microsoft Word, Teamwork, Time Management, Microsoft Office, Filing, Event Planning, Access, Social Networking, Outlook, PowerPoint, Typing, Customer Satisfaction, Leadership, Telephone Skills, Event Management, Research, Critical Thinking, Administration, Volunteering, Inventory Management, Retail
Education
University of North Carolina at Pembroke 2009 — 2013
Bachelor of Arts (BA), Criminal Justice, Corrections and Sociology
Garinger High School 2005 — 2009
Diploma
Optum Global Solutions June 2015 - Present
The RealPage Contact Center Level One February 2014 - April 2015
Convergys November 2013 - January 2014
Mecklenburg County Sheriff Department December 2012 - November 2013
How Do You Roll June 2012 - December 2012
Auntie Anne's, Inc. June 2011 - December 2012
Charlotte Fire Department June 2009 - August 2010
Skills
Microsoft Technologies, Social Media, Team Leadership, Customer Service, Team Building, Management, Public Speaking, Independent Thinking, Creative Problem Solving, Oral & Written..., Office Administration, Clerical Skills, Work in A Fast Paced..., Positive Work..., Cash Handling Experience, Sales, Retail Sales, Data Entry, Microsoft Excel, Budgets, Microsoft Word, Teamwork, Time Management, Microsoft Office, Filing, Event Planning, Access, Social Networking, Outlook, PowerPoint, Typing, Customer Satisfaction, Leadership, Telephone Skills, Event Management, Research, Critical Thinking, Administration, Volunteering, Inventory Management, Retail
Education
University of North Carolina at Pembroke 2009 — 2013
Bachelor of Arts (BA), Criminal Justice, Corrections and Sociology
Garinger High School 2005 — 2009
Diploma
Devon Howard Mears Devon Howard Mears's Convergys Experience August 2010 - December 2010
Job President at Veritas Appraisal Group
Industry Real Estate
Experience
Veritas Appraisal Group August 2013 - Present
Humana July 2011 - August 2013
Convergys August 2010 - December 2010
Keith Howard and Associates May 2003 - July 2008
Skills
Customer Service, Excel, Microsoft Office, Research, Word, Outlook, Writing, Administration, Insurance, Social Media, Real Estate, Editing, Compliance, Access, Facebook, Administrative Support, Microsoft Excel, Administrative..., Microsoft Word
Education
Florida Real Estate Institute 2003 — 2005
Residential Real Estate Appraisal
University of North Florida 2003 — 2003
English
Stanton College Preparatory School
Veritas Appraisal Group August 2013 - Present
Humana July 2011 - August 2013
Convergys August 2010 - December 2010
Keith Howard and Associates May 2003 - July 2008
Skills
Customer Service, Excel, Microsoft Office, Research, Word, Outlook, Writing, Administration, Insurance, Social Media, Real Estate, Editing, Compliance, Access, Facebook, Administrative Support, Microsoft Excel, Administrative..., Microsoft Word
Education
Florida Real Estate Institute 2003 — 2005
Residential Real Estate Appraisal
University of North Florida 2003 — 2003
English
Stanton College Preparatory School
Jonathan Fingas Jonathan Fingas's Convergys Experience August 2000 - September 2004
Job Associate Editor at Engadget
Industry Online Media
Experience
Engadget May 2012 - Present
Electronista and MacNN (MNM Media) August 2006 - April 2012
AppleInsider (Quiller Media) November 2006 - August 2009
Leftlane News (MNM Media) 2007 - 2008
Elections Canada March 2006 - April 2006
University of Ottawa 2004 - 2005
Convergys August 2000 - September 2004
Skills
Editing, Copy Editing, Social Networking, Proofreading, Public Relations, Journalism, Writing, Web Content, Social Media, Blogging, Copywriting, Editorial, Digital Media, Content Strategy, New Media, Content Management
Education
University of Ottawa 2004 — 2006
Master's, English
University of Ottawa 1998 — 2003
Honors B.A., English
Engadget May 2012 - Present
Electronista and MacNN (MNM Media) August 2006 - April 2012
AppleInsider (Quiller Media) November 2006 - August 2009
Leftlane News (MNM Media) 2007 - 2008
Elections Canada March 2006 - April 2006
University of Ottawa 2004 - 2005
Convergys August 2000 - September 2004
Skills
Editing, Copy Editing, Social Networking, Proofreading, Public Relations, Journalism, Writing, Web Content, Social Media, Blogging, Copywriting, Editorial, Digital Media, Content Strategy, New Media, Content Management
Education
University of Ottawa 2004 — 2006
Master's, English
University of Ottawa 1998 — 2003
Honors B.A., English
Bridgett Bloodworth Bridgett Bloodworth's Convergys Experience February 2011 - July 2011
Job Fingerprint Technician
Industry Law Enforcement
Experience
Jacksonville Sheriff Office January 2015 - Present
State Farm October 2014 - January 2015
Target January 2012 - October 2014
Family Dollar October 2011 - December 2011
Convergys February 2011 - July 2011
Kmart Corporation November 2004 - May 2010
Skills
10 Key, Answering Phones, Money Handling, Cashiering, Telephone Skills, Management
Education
University of North Florida 2005 — 2009
Bachelor of Arts, Drawing and Painting
Jacksonville Sheriff Office January 2015 - Present
State Farm October 2014 - January 2015
Target January 2012 - October 2014
Family Dollar October 2011 - December 2011
Convergys February 2011 - July 2011
Kmart Corporation November 2004 - May 2010
Skills
10 Key, Answering Phones, Money Handling, Cashiering, Telephone Skills, Management
Education
University of North Florida 2005 — 2009
Bachelor of Arts, Drawing and Painting
Valorie Stoeber PMP CPCU Valorie Stoeber PMP CPCU's Convergys Experience June 2002 - July 2007
Job Sr. Project Manager at Citizens Property Insurance Corporation
Industry Financial Services
Experience
Citizens Property Insurance Corporation September 2014 - Present
Black Knight Financial Services April 2013 - September 2014
Kemper Insurance May 2012 - April 2013
The Main Street America Group August 2007 - May 2012
Convergys June 2002 - July 2007
Prudential Financial 1985 - 2002
Skills
PMP, Vendor Management, Program Management, Business Analysis, Business Process, Business Process..., Project Management, Change Management, Cross-functional Team..., PMO, Release Management, Insurance, Management, Leadership, Product Management, Analysis, Project Portfolio..., CRM, IT Strategy, SDLC, Requirements Gathering, Team Management, Business Requirements, SharePoint, Solution Architecture, Enterprise Architecture, Business Intelligence, Team Leadership, Integration, Enterprise Software, Process Improvement, Information Technology, Disaster Recovery, Software Project..., Agile Methodologies, Systems Analysis, User Acceptance Testing, Budgets, IT Management, Outsourcing, Requirements Analysis, Visio, Risk Management, Software Documentation, MS Project, Call Centers, Resource Management, Project Delivery, Budget Management, Oracle Discoverer
Education
University of North Florida - College of Business Administration
BBA, Management
Fletcher
Citizens Property Insurance Corporation September 2014 - Present
Black Knight Financial Services April 2013 - September 2014
Kemper Insurance May 2012 - April 2013
The Main Street America Group August 2007 - May 2012
Convergys June 2002 - July 2007
Prudential Financial 1985 - 2002
Skills
PMP, Vendor Management, Program Management, Business Analysis, Business Process, Business Process..., Project Management, Change Management, Cross-functional Team..., PMO, Release Management, Insurance, Management, Leadership, Product Management, Analysis, Project Portfolio..., CRM, IT Strategy, SDLC, Requirements Gathering, Team Management, Business Requirements, SharePoint, Solution Architecture, Enterprise Architecture, Business Intelligence, Team Leadership, Integration, Enterprise Software, Process Improvement, Information Technology, Disaster Recovery, Software Project..., Agile Methodologies, Systems Analysis, User Acceptance Testing, Budgets, IT Management, Outsourcing, Requirements Analysis, Visio, Risk Management, Software Documentation, MS Project, Call Centers, Resource Management, Project Delivery, Budget Management, Oracle Discoverer
Education
University of North Florida - College of Business Administration
BBA, Management
Fletcher
Denise Zeigler, CRISC Denise Zeigler, CRISC's Convergys Experience December 1998 - February 2005
Job VP Information Security Officer at Citi Group
Industry Financial Services
Experience
Citi Group October 2008 - Present
Citi Group May 2006 - September 2008
Convergys December 1998 - February 2005
Education
University of Phoenix 2000 — 2003
Master of Business Administration, Technology Management
University of North Florida 1983 — 1985
Business
Citi Group October 2008 - Present
Citi Group May 2006 - September 2008
Convergys December 1998 - February 2005
Education
University of Phoenix 2000 — 2003
Master of Business Administration, Technology Management
University of North Florida 1983 — 1985
Business
Daniel Deal's Convergys Experience June 2013 - August 2013
Job Experienced call center professional
Industry Banking
Experience
Convergys June 2013 - August 2013
Bank of America/Merrill Lynch May 2012 - May 2013
Citibank (Banamex USA) October 2006 - March 2012
Citibank April 2005 - October 2006
Bellsouth Telecommunications December 2002 - March 2005
Sprint PCS December 2000 - December 2001
Citibank April 1995 - December 2000
Citibank Universal Card Services April 1995 - December 2000
T American Transtech July 1992 - April 1995
Skills
MS Office Suite, TCS 5.0, RTA, IEX, Centrevu Supervisor, CMS, Workstation, TSYS, DES, CERS, FM, HTML, General knowledge of...
Education
UNIVERSITY OF NORTH FLORIDA - MHRM 1991 — 1996
Human Resource Management
University of North Florida 1986 — 1991
Bachelors, History/Psychology
Convergys June 2013 - August 2013
Bank of America/Merrill Lynch May 2012 - May 2013
Citibank (Banamex USA) October 2006 - March 2012
Citibank April 2005 - October 2006
Bellsouth Telecommunications December 2002 - March 2005
Sprint PCS December 2000 - December 2001
Citibank April 1995 - December 2000
Citibank Universal Card Services April 1995 - December 2000
T American Transtech July 1992 - April 1995
Skills
MS Office Suite, TCS 5.0, RTA, IEX, Centrevu Supervisor, CMS, Workstation, TSYS, DES, CERS, FM, HTML, General knowledge of...
Education
UNIVERSITY OF NORTH FLORIDA - MHRM 1991 — 1996
Human Resource Management
University of North Florida 1986 — 1991
Bachelors, History/Psychology
Jian Shokouhi Jian Shokouhi's Convergys Experience October 2000 - May 2006
Job Account Supervisor at match action
Industry Marketing and Advertising
Experience
Match Marketing Group July 2010 - Present
Momentum Worldwide September 2007 - June 2010
Denver Broncos Football Organization May 2006 - July 2007
Convergys October 2000 - May 2006
Altitude Sports and Entertainment August 2004 - October 2005
Fox Sports Net Rocky Mountain March 2004 - July 2004
University of Denver 2001 - 2002
Skills
Event Marketing, Sports Marketing, Experiential Marketing, Sports, Sponsorship, Relationship Marketing, Event Planning, Advertising, Event Management, Brand Development, Brand Management, Integrated Marketing, Marketing, Marketing Communications, Social Media Marketing, Trade Shows, Sales, Marketing Strategy, Digital Media, Digital Strategy, Digital Marketing
Education
University of Northern Colorado 2003 — 2004
MS, Sport and Exercise Science-Sports Administration
University of Northern Colorado 1994 — 1999
BA, Kinesiology - Fitness and Sports Science
Match Marketing Group July 2010 - Present
Momentum Worldwide September 2007 - June 2010
Denver Broncos Football Organization May 2006 - July 2007
Convergys October 2000 - May 2006
Altitude Sports and Entertainment August 2004 - October 2005
Fox Sports Net Rocky Mountain March 2004 - July 2004
University of Denver 2001 - 2002
Skills
Event Marketing, Sports Marketing, Experiential Marketing, Sports, Sponsorship, Relationship Marketing, Event Planning, Advertising, Event Management, Brand Development, Brand Management, Integrated Marketing, Marketing, Marketing Communications, Social Media Marketing, Trade Shows, Sales, Marketing Strategy, Digital Media, Digital Strategy, Digital Marketing
Education
University of Northern Colorado 2003 — 2004
MS, Sport and Exercise Science-Sports Administration
University of Northern Colorado 1994 — 1999
BA, Kinesiology - Fitness and Sports Science
Heather Burks, PHR Heather Burks, PHR's Convergys Experience July 2012 - August 2013
Job Human Resources Professional
Industry Human Resources
Experience
ModernHEALTH Inc. a Specialty Pharmacy July 2014 - Present
Masco Contractor Services August 2013 - March 2014
Convergys July 2012 - August 2013
Convergys June 2008 - July 2012
The Primary Group October 2007 - March 2008
Vestal & Wiler CPAs May 2006 - May 2007
Stanley Staffing May 2005 - May 2006
Robert Half International 2004 - 2005
Skills
Recruiting, High Volume Staffing, Call Center, Staff Development, Strategic Human..., Human Resources, Branding Initiatives, Project Management, Commitment to Customer..., Relationship Management, PeopleSoft, Taleo, Talent Acquisition, Temporary Placement, Call Centers, Employee Relations, Hiring, Leadership, Sourcing, Technical Recruiting, Management, Onboarding, Performance Management, Applicant Tracking..., CRM, Customer Satisfaction, College Recruiting, Employee Benefits, Employee Engagement, Interviews, Benefits Negotiation, Staffing Services, Talent Management, Workforce Planning, New Hire Orientations, Benefits Administration, Screening Resumes, Screening, HRIS, Payroll, Internet Recruiting, Succession Planning, Behavioral Interviewing, Training, Deferred Compensation
Education
University of North Florida 1994 — 1999
Bachelor of Science, Health
ModernHEALTH Inc. a Specialty Pharmacy July 2014 - Present
Masco Contractor Services August 2013 - March 2014
Convergys July 2012 - August 2013
Convergys June 2008 - July 2012
The Primary Group October 2007 - March 2008
Vestal & Wiler CPAs May 2006 - May 2007
Stanley Staffing May 2005 - May 2006
Robert Half International 2004 - 2005
Skills
Recruiting, High Volume Staffing, Call Center, Staff Development, Strategic Human..., Human Resources, Branding Initiatives, Project Management, Commitment to Customer..., Relationship Management, PeopleSoft, Taleo, Talent Acquisition, Temporary Placement, Call Centers, Employee Relations, Hiring, Leadership, Sourcing, Technical Recruiting, Management, Onboarding, Performance Management, Applicant Tracking..., CRM, Customer Satisfaction, College Recruiting, Employee Benefits, Employee Engagement, Interviews, Benefits Negotiation, Staffing Services, Talent Management, Workforce Planning, New Hire Orientations, Benefits Administration, Screening Resumes, Screening, HRIS, Payroll, Internet Recruiting, Succession Planning, Behavioral Interviewing, Training, Deferred Compensation
Education
University of North Florida 1994 — 1999
Bachelor of Science, Health
Kathi Young's Convergys Experience June 1983 - June 2010
Job HR Manager at Atlantic Coast Bank
Industry Human Resources
Experience
Atlantic Coast Bank July 2011 - Present
Convergys June 1983 - June 2010
Skills
Payroll, Performance Management, HRIS, Management, Onboarding, Training, Call Center, Project Management, BPO, Process Improvement, Recruiting, Employee Benefits
Education
University of North Florida 2013 — 2013
Human Resource - PHR Certification
FSCJ
Certified Employee Benefits Specialist
Atlantic Coast Bank July 2011 - Present
Convergys June 1983 - June 2010
Skills
Payroll, Performance Management, HRIS, Management, Onboarding, Training, Call Center, Project Management, BPO, Process Improvement, Recruiting, Employee Benefits
Education
University of North Florida 2013 — 2013
Human Resource - PHR Certification
FSCJ
Certified Employee Benefits Specialist
Erika Douglas's Convergys Experience August 2005 - March 2007
Job Brokerage Underwriter at All Risks, Ltd.
Industry Insurance
Experience
All Risks, Ltd July 2013 - Present
Hull & Company March 2007 - July 2013
Convergys August 2005 - March 2007
Skills
Property & Casualty..., Insurance, Casualty, Commercial Insurance, Underwriting, Umbrella Insurance, Microsoft Excel, Liability, Microsoft Office, Customer Service, Professional Liability, Legal Liability, Brokers, Commercial Lines, General Insurance, Inland Marine, Reinsurance, Excess, Workers Compensation
Education
University of North Florida 1997 — 2002
Bachelors, Fine Arts
All Risks, Ltd July 2013 - Present
Hull & Company March 2007 - July 2013
Convergys August 2005 - March 2007
Skills
Property & Casualty..., Insurance, Casualty, Commercial Insurance, Underwriting, Umbrella Insurance, Microsoft Excel, Liability, Microsoft Office, Customer Service, Professional Liability, Legal Liability, Brokers, Commercial Lines, General Insurance, Inland Marine, Reinsurance, Excess, Workers Compensation
Education
University of North Florida 1997 — 2002
Bachelors, Fine Arts
Kristin Smart's Convergys Experience May 2005 - September 2005
Job Sales Representative at Thermo Fisher Scientific
Industry Biotechnology
Experience
Thermo Fisher Scientific May 2014 - Present
Rose State College August 2010 - May 2014
College of Dentistry September 2007 - May 2014
University of Oklahoma Health Sciences Center January 2006 - August 2007
Convergys May 2005 - September 2005
Skills
Research, RT-PCR, Cell Culture, AFM, Confocal Microscopy, College Teaching, Aseptic Technique, Sterilization, Customer Service, Tissue Engineering, Nanotechnology, Science, Chemistry, Microscopy, Characterization, Chemical Engineering, Fluorescence Microscopy, Experimentation, Spectroscopy, Biomaterials, Cell, Biochemistry, Cell Biology, In Vitro
Education
University of Oklahoma 2004 — 2007
M.S., Bioengineering
University of Oklahoma 1999 — 2003
B.S., Chemical Engineering/Pre-Medicine
Oklahoma School of Science and Mathematics 1997 — 1999
High School Diploma
Thermo Fisher Scientific May 2014 - Present
Rose State College August 2010 - May 2014
College of Dentistry September 2007 - May 2014
University of Oklahoma Health Sciences Center January 2006 - August 2007
Convergys May 2005 - September 2005
Skills
Research, RT-PCR, Cell Culture, AFM, Confocal Microscopy, College Teaching, Aseptic Technique, Sterilization, Customer Service, Tissue Engineering, Nanotechnology, Science, Chemistry, Microscopy, Characterization, Chemical Engineering, Fluorescence Microscopy, Experimentation, Spectroscopy, Biomaterials, Cell, Biochemistry, Cell Biology, In Vitro
Education
University of Oklahoma 2004 — 2007
M.S., Bioengineering
University of Oklahoma 1999 — 2003
B.S., Chemical Engineering/Pre-Medicine
Oklahoma School of Science and Mathematics 1997 — 1999
High School Diploma
Don Norie's Convergys Experience June 2000 - February 2002
Job Account Executive at Verizon Telematics, Networkfleet
Industry Computer Software
Experience
Verizon Telematics, Networkfleet March 2013 - Present
Nextraq April 2012 - March 2013
Teletrac January 2009 - April 2012
Teletrac January 2007 - December 2008
Teletrac June 2005 - December 2006
Balance Funding February 2002 - May 2005
Convergys June 2000 - February 2002
Macrologic February 1999 - June 2000
Skills
Salesforce.com, Sales Operations, SaaS, Solution Selling, New Business Development, Account Management, Telecommunications, Sales, Management, Sales Management, Mobile Devices, Contract Negotiation, Forecasting, Marketing Strategy, Start-ups, Training
Education
University of Oklahoma 1983 — 1988
Degree, Economics
Verizon Telematics, Networkfleet March 2013 - Present
Nextraq April 2012 - March 2013
Teletrac January 2009 - April 2012
Teletrac January 2007 - December 2008
Teletrac June 2005 - December 2006
Balance Funding February 2002 - May 2005
Convergys June 2000 - February 2002
Macrologic February 1999 - June 2000
Skills
Salesforce.com, Sales Operations, SaaS, Solution Selling, New Business Development, Account Management, Telecommunications, Sales, Management, Sales Management, Mobile Devices, Contract Negotiation, Forecasting, Marketing Strategy, Start-ups, Training
Education
University of Oklahoma 1983 — 1988
Degree, Economics
Joshua Kunberger, CISA Joshua Kunberger, CISA's Convergys Experience September 2001 - May 2010
Job Information Security Manager at NorthgateArinso
Industry Information Technology and Services
Experience
NorthgateArinso June 2010 - Present
Convergys September 2001 - May 2010
Skills
Security, Policy, Analysis, Documentation, Vendor Management, Process Improvement, Incident Management, Customer Relations, IT Management, SAP, Problem Solving, IT Service Management, Disaster Recovery, Risk Management, SAS70, SOX, Visio, Change Management, PeopleSoft, Team Leadership, Troubleshooting, Solution Design, Compliance, Vendor Relations, Software Documentation, CRM, Management, Risk Assessment, Sarbanes-Oxley Act, Solution Architecture, Customer Service
Education
University of North Florida - College of Business Administration 2004 — 2008
Management, Business
NorthgateArinso June 2010 - Present
Convergys September 2001 - May 2010
Skills
Security, Policy, Analysis, Documentation, Vendor Management, Process Improvement, Incident Management, Customer Relations, IT Management, SAP, Problem Solving, IT Service Management, Disaster Recovery, Risk Management, SAS70, SOX, Visio, Change Management, PeopleSoft, Team Leadership, Troubleshooting, Solution Design, Compliance, Vendor Relations, Software Documentation, CRM, Management, Risk Assessment, Sarbanes-Oxley Act, Solution Architecture, Customer Service
Education
University of North Florida - College of Business Administration 2004 — 2008
Management, Business
Kowanna Johnson Kowanna Johnson's Convergys Experience March 1994 - June 2010
Job Global Compliance Analyst
Industry Information Technology and Services
Experience
NGA Human Resources 2011 - Present
NorthgateArinso June 2010 - August 2011
Convergys March 1994 - June 2010
Skills
PeopleSoft, Payroll, Business Analysis, Vendor Management, Process Improvement, Business Process..., Program Management, Talent Acquisition, Data Analysis, Project Management, Human Resources, Recruiting, Management Consulting, Performance Management, Organizational..., Change Management, Global Compliance, Highly resourceful, Training, Outsourcing
Education
University of North Florida
NGA Human Resources 2011 - Present
NorthgateArinso June 2010 - August 2011
Convergys March 1994 - June 2010
Skills
PeopleSoft, Payroll, Business Analysis, Vendor Management, Process Improvement, Business Process..., Program Management, Talent Acquisition, Data Analysis, Project Management, Human Resources, Recruiting, Management Consulting, Performance Management, Organizational..., Change Management, Global Compliance, Highly resourceful, Training, Outsourcing
Education
University of North Florida
Dowarnette Edmondson Dowarnette Edmondson's Convergys Experience August 2011 - April 2012
Job Customer Engagment Specialist at American Heart Association | American Stroke Association
Industry Information Technology and Services
Experience
Convergys August 2011 - April 2012
BillMatrix Corporation September 2006 - June 2010
Skills
Troubleshooting, Analysis, Windows, Customer Service, PowerPoint
Education
University of North Texas
B.A. Degree, Applied Arts & Sciences; Business Administration
Convergys August 2011 - April 2012
BillMatrix Corporation September 2006 - June 2010
Skills
Troubleshooting, Analysis, Windows, Customer Service, PowerPoint
Education
University of North Texas
B.A. Degree, Applied Arts & Sciences; Business Administration
Amber Garnett Amber Garnett's Convergys Experience March 1999 - July 2001
Job Senior Claims Specialist at Strategic Comp/Great American Insurance
Industry Insurance
Experience
Strategic Comp/Great American Insurance October 2013 - Present
CompSource Oklahoma December 2004 - September 2013
Smg world December 2002 - May 2005
Ford Arena December 2002 - May 2005
CompSource Oklahoma May 2003 - December 2004
HTS (Habilitation Training Specialist) October 2001 - December 2002
Remington Park Horse Racing March 2001 - September 2002
A March 1999 - September 2001
Convergy's March 1999 - July 2001
Subway June 1998 - March 1999
Skills
Insurance, Workers Compensation, Oklahoma Disability..., Legal
Education
University of Oklahoma 2001 — 2003
Bachelor of Arts, Psychology, Sociology
University of Oklahoma
B.A; obtained a Bachelor of Arts degree, Sociology; Sociology
Oklahoma City Community College 1998 — 2001
A.A, Psychology, Sociology
Moore High School
Moore High School
Oklahoma
Associate
Oklahoma City Community College
Associate Degree, Psychology
Strategic Comp/Great American Insurance October 2013 - Present
CompSource Oklahoma December 2004 - September 2013
Smg world December 2002 - May 2005
Ford Arena December 2002 - May 2005
CompSource Oklahoma May 2003 - December 2004
HTS (Habilitation Training Specialist) October 2001 - December 2002
Remington Park Horse Racing March 2001 - September 2002
A March 1999 - September 2001
Convergy's March 1999 - July 2001
Subway June 1998 - March 1999
Skills
Insurance, Workers Compensation, Oklahoma Disability..., Legal
Education
University of Oklahoma 2001 — 2003
Bachelor of Arts, Psychology, Sociology
University of Oklahoma
B.A; obtained a Bachelor of Arts degree, Sociology; Sociology
Oklahoma City Community College 1998 — 2001
A.A, Psychology, Sociology
Moore High School
Moore High School
Oklahoma
Associate
Oklahoma City Community College
Associate Degree, Psychology
Greg V. Michalski Greg V. Michalski's Convergys Experience December 2003 - November 2008
Job Director Student Analytics & Research, Florida State College at Jacksonville
Industry Higher Education
Experience
Florida State College at Jacksonville March 2009 - Present
University of Phoenix February 2004 - Present
Blue Cross Blue Shield January 2009 - March 2009
ICATT Consulting August 2003 - January 2009
Convergys December 2003 - November 2008
Winn Dixie April 2002 - December 2003
ACT January 2000 - March 2002
Nortel Networks/Bell Northern Research (BNR) August 1993 - January 2000
Heathkit Educational Systems June 1986 - July 1993
Skills
Research, E-Learning, Instructional Design, Program Management, Visio, Process Improvement, MS Project, Business Analysis, Project Management, SharePoint, Coaching, Change Management, Leadership Development, SDLC, Integration, Staff Development, Six Sigma, Technical Writing, PMP, Vendor Management
Education
University of Ottawa 1993 — 1999
Ph.D., Education, Measurement & Evaluation
Western Michigan University 1991 — 1993
M.A., Education Leadership/Human Resource Development
Virginia Polytechnic Institute and State University 1981 — 1983
M.S., Statistics/FP Research
Florida State College at Jacksonville March 2009 - Present
University of Phoenix February 2004 - Present
Blue Cross Blue Shield January 2009 - March 2009
ICATT Consulting August 2003 - January 2009
Convergys December 2003 - November 2008
Winn Dixie April 2002 - December 2003
ACT January 2000 - March 2002
Nortel Networks/Bell Northern Research (BNR) August 1993 - January 2000
Heathkit Educational Systems June 1986 - July 1993
Skills
Research, E-Learning, Instructional Design, Program Management, Visio, Process Improvement, MS Project, Business Analysis, Project Management, SharePoint, Coaching, Change Management, Leadership Development, SDLC, Integration, Staff Development, Six Sigma, Technical Writing, PMP, Vendor Management
Education
University of Ottawa 1993 — 1999
Ph.D., Education, Measurement & Evaluation
Western Michigan University 1991 — 1993
M.A., Education Leadership/Human Resource Development
Virginia Polytechnic Institute and State University 1981 — 1983
M.S., Statistics/FP Research
Rachel Chastain, MHA's Convergys Experience October 2007 - August 2009
Job Medical Informatics Physician Liaison
Industry Hospital & Health Care
Experience
Flagler Hospital January 2015 - Present
Georgetown Hospital System July 2012 - January 2015
Blue Cross Blue Shield of Florida June 2011 - June 2012
Solantic December 2010 - April 2011
University of North Florida April 2009 - April 2011
Convergys October 2007 - August 2009
Horizon Consulting Group May 2007 - August 2007
United States Navy January 1998 - January 2002
Skills
EHR, Process Improvement, Software Documentation, HIPAA, Leadership, Analysis, EMR, Access, Healthcare Management, Project Management, eClinical Works, Outlook, SDLC, System Administration, Active Directory, Training, Medical Billing, SharePoint, Change Management, Management, Troubleshooting, Healthcare Information..., CPOE, Certified Trainer, Healthcare Reimbursement, Healthcare improvement, Healthcare, Data Analysis, Healthcare Consulting, Healthcare Industry, Medicare, Practice Management
Education
University of North Florida 2009 — 2012
Masters, Health Administration
University of North Florida 2006 — 2008
Bachelor of Science, Healthcare Administration
Flagler Hospital January 2015 - Present
Georgetown Hospital System July 2012 - January 2015
Blue Cross Blue Shield of Florida June 2011 - June 2012
Solantic December 2010 - April 2011
University of North Florida April 2009 - April 2011
Convergys October 2007 - August 2009
Horizon Consulting Group May 2007 - August 2007
United States Navy January 1998 - January 2002
Skills
EHR, Process Improvement, Software Documentation, HIPAA, Leadership, Analysis, EMR, Access, Healthcare Management, Project Management, eClinical Works, Outlook, SDLC, System Administration, Active Directory, Training, Medical Billing, SharePoint, Change Management, Management, Troubleshooting, Healthcare Information..., CPOE, Certified Trainer, Healthcare Reimbursement, Healthcare improvement, Healthcare, Data Analysis, Healthcare Consulting, Healthcare Industry, Medicare, Practice Management
Education
University of North Florida 2009 — 2012
Masters, Health Administration
University of North Florida 2006 — 2008
Bachelor of Science, Healthcare Administration
Joyce Scogin's Convergys Experience March 2013 - April 2014
Job Experienced Call Center Director
Industry Outsourcing/Offshoring
Experience
Convergys March 2013 - April 2014
Convergys March 2012 - March 2013
Festiva Hospitality Group March 2010 - October 2010
PRC, Inc. January 2008 - January 2009
Indepdendent Consultant January 2007 - January 2008
Sento Corporation January 2006 - January 2007
Tech Resource Group May 1996 - April 2005
OxyChem October 1991 - May 1996
Houghton Mifflin 1988 - 1991
Skills
Call Center, Training, Management, Technical Support, Account Management, Team Building, Customer Service, Customer Satisfaction, Sales, Sales Management, Strategic Planning, Project Management, Call Centers, Human Resources, CRM, Sales Process, Vendor Management, Leadership, Cross-functional Team..., Marketing, Quality Assurance
Education
University of North Texas
University of North Texas
Convergys March 2013 - April 2014
Convergys March 2012 - March 2013
Festiva Hospitality Group March 2010 - October 2010
PRC, Inc. January 2008 - January 2009
Indepdendent Consultant January 2007 - January 2008
Sento Corporation January 2006 - January 2007
Tech Resource Group May 1996 - April 2005
OxyChem October 1991 - May 1996
Houghton Mifflin 1988 - 1991
Skills
Call Center, Training, Management, Technical Support, Account Management, Team Building, Customer Service, Customer Satisfaction, Sales, Sales Management, Strategic Planning, Project Management, Call Centers, Human Resources, CRM, Sales Process, Vendor Management, Leadership, Cross-functional Team..., Marketing, Quality Assurance
Education
University of North Texas
University of North Texas
James Nieves James Nieves's Convergys Experience September 2014 - Present
Job Team Lead at Convergys
Industry Internet
Experience
Convergys September 2014 - Present
Convergys August 2013 - Present
BerryFlow.com January 2013 - Present
N4BB August 2013 - August 2014
Which Wich? Superior Sandwiches January 2013 - July 2013
NerdBerry.net October 2012 - January 2013
JAHN Acquisitions March 2008 - October 2010
DHS Growler August 2008 - May 2010
Skills
Evangelism, Editorial, Social Media, Blogging, Copy Editing, Editing, Copywriting, Facebook, Technology Evangelist, Fundraising, Advertising, Newspapers, InDesign, Photoshop, Proofreading
Education
University of North Florida 2011 — 2015
Convergys September 2014 - Present
Convergys August 2013 - Present
BerryFlow.com January 2013 - Present
N4BB August 2013 - August 2014
Which Wich? Superior Sandwiches January 2013 - July 2013
NerdBerry.net October 2012 - January 2013
JAHN Acquisitions March 2008 - October 2010
DHS Growler August 2008 - May 2010
Skills
Evangelism, Editorial, Social Media, Blogging, Copy Editing, Editing, Copywriting, Facebook, Technology Evangelist, Fundraising, Advertising, Newspapers, InDesign, Photoshop, Proofreading
Education
University of North Florida 2011 — 2015
Brett Zipf Brett Zipf's Convergys Experience June 2012 - October 2012
Job Payment Resolution Specialist at Conservice
Industry Utilities
Experience
Conservice October 2012 - Present
Convergys June 2012 - October 2012
Big Brothers Big Sisters of Lane County June 2011 - September 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Cashiering
Education
University of Oregon 2008 — 2012
Bachelor of Science (BS), Journalism and Communication
Conservice October 2012 - Present
Convergys June 2012 - October 2012
Big Brothers Big Sisters of Lane County June 2011 - September 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Cashiering
Education
University of Oregon 2008 — 2012
Bachelor of Science (BS), Journalism and Communication
Brenna Milonas Brenna Milonas's Convergys Experience July 1997 - May 1999
Job Group Leader at Johnson & Johnson Vision Care, Inc.
Industry Medical Devices
Experience
Johnson & Johnson Vision Care, Inc. September 1999 - Present
Johnson & Johnson Vision Care, Inc. June 2000 - January 2002
Convergys July 1997 - May 1999
Skills
Sales, Healthcare, Microsoft Excel, Medical Devices, Team Building, Product Launch, Cross-functional Team..., PowerPoint, Process Improvement, Six Sigma, Training, Strategic Planning, Leadership, Marketing Strategy, Product Development, Sales Operations, Software Documentation, Leadership Development
Education
University of North Florida 1988 — 1992
Literature, Communications
Johnson & Johnson Vision Care, Inc. September 1999 - Present
Johnson & Johnson Vision Care, Inc. June 2000 - January 2002
Convergys July 1997 - May 1999
Skills
Sales, Healthcare, Microsoft Excel, Medical Devices, Team Building, Product Launch, Cross-functional Team..., PowerPoint, Process Improvement, Six Sigma, Training, Strategic Planning, Leadership, Marketing Strategy, Product Development, Sales Operations, Software Documentation, Leadership Development
Education
University of North Florida 1988 — 1992
Literature, Communications
Shawn Bass Shawn Bass's Convergys Experience April 2011 - April 2013
Job Contracting Specialist at Oklahoma Air National Guard
Industry
Experience
Oklahoma Air National Guard December 2013 - Present
Oklahoma Air National Guard January 2004 - December 2013
Convergys April 2011 - April 2013
Skills
Statistical Data..., Operations Research, Aircraft, Aircraft Maintenance, Technical Writing, Contracting
Education
University of Oklahoma 2007 — 2010
Bachelors of Arts, Mathematics
Washington High School 2000 — 2004
Diploma, Mathematics
Oklahoma Air National Guard December 2013 - Present
Oklahoma Air National Guard January 2004 - December 2013
Convergys April 2011 - April 2013
Skills
Statistical Data..., Operations Research, Aircraft, Aircraft Maintenance, Technical Writing, Contracting
Education
University of Oklahoma 2007 — 2010
Bachelors of Arts, Mathematics
Washington High School 2000 — 2004
Diploma, Mathematics
Tina Opare, B.A. Arts (Hons.); B.ED's Convergys Experience 2003 - 2004
Job Secondary School Teacher: English, Library, Drama
Industry Education Management
Experience
TDSB February 2007 - Present
TDSB February 2006 - Present
Bell Canada January 2004 - August 2005
Convergys 2003 - 2004
Skills
Teaching, Personable, Education, Social, Leadership Development, Social Justice, Professional Development, Research, Staff Development, Literacy, Tutoring, Curriculum Design, Lesson Planning, Classroom, Teacher Training, Curriculum Development, Classroom Management, Secondary Education, Differentiated..., Social Studies, Language Arts, ESL, Smartboard, K-12, Integrating Technology..., Educational Leadership, Special Education, Teacher Mentoring, Educational Technology, Teaching Reading, Professional Learning..., Parent-Teacher..., Youth Mentoring, IEP, Pedagogy, Curriculum Assessment, Teaching Writing, Student-Centered..., Behavior Management, Teaching English as a..., Instructional Technology, Balanced Literacy, Cooperative Learning
Education
University of Toronto 2005 — 2006
B.ED, Education
University of Toronto - Ontario Institute for Studies in Education 2005 — 2006
B.ED, Education
University of Saskatchewan 2003 — 2003
French Immersion Certificate, Languages
University of Ottawa 1999 — 2003
B.A. ARTS, english
TDSB February 2007 - Present
TDSB February 2006 - Present
Bell Canada January 2004 - August 2005
Convergys 2003 - 2004
Skills
Teaching, Personable, Education, Social, Leadership Development, Social Justice, Professional Development, Research, Staff Development, Literacy, Tutoring, Curriculum Design, Lesson Planning, Classroom, Teacher Training, Curriculum Development, Classroom Management, Secondary Education, Differentiated..., Social Studies, Language Arts, ESL, Smartboard, K-12, Integrating Technology..., Educational Leadership, Special Education, Teacher Mentoring, Educational Technology, Teaching Reading, Professional Learning..., Parent-Teacher..., Youth Mentoring, IEP, Pedagogy, Curriculum Assessment, Teaching Writing, Student-Centered..., Behavior Management, Teaching English as a..., Instructional Technology, Balanced Literacy, Cooperative Learning
Education
University of Toronto 2005 — 2006
B.ED, Education
University of Toronto - Ontario Institute for Studies in Education 2005 — 2006
B.ED, Education
University of Saskatchewan 2003 — 2003
French Immersion Certificate, Languages
University of Ottawa 1999 — 2003
B.A. ARTS, english
Blas Daniel Hinojosa Blas Daniel Hinojosa's Convergys Experience May 2008 - 2010
Job QA Automation Analyst at IntelliCentrics
Industry Telecommunications
Experience
IntelliCentrics March 2012 - Present
FedEx Office April 2011 - February 2012
Convergys May 2008 - 2010
Intervoice 2005 - 2008
Intervoice 1995 - 2005
Skills
Java, Windows, JavaScript, XML, Linux, Selenium, Testing, Eclipse, Web Services, Visual Studio, Requirements Analysis, Test Automation, Subversion, SQL, IVR, Unix, VMware, Enterprise Software, Software Quality..., SDLC, Data Warehousing, Databases, Troubleshooting, Shell Scripting, Scrum, Oracle, Software Development, Agile Methodologies, Integration, Perl, Quality Assurance, Web Applications, Software Project..., TCP/IP, Python
Education
University of North Texas
BS, Computer Science
UT Austin
BA, Microbiology
IntelliCentrics March 2012 - Present
FedEx Office April 2011 - February 2012
Convergys May 2008 - 2010
Intervoice 2005 - 2008
Intervoice 1995 - 2005
Skills
Java, Windows, JavaScript, XML, Linux, Selenium, Testing, Eclipse, Web Services, Visual Studio, Requirements Analysis, Test Automation, Subversion, SQL, IVR, Unix, VMware, Enterprise Software, Software Quality..., SDLC, Data Warehousing, Databases, Troubleshooting, Shell Scripting, Scrum, Oracle, Software Development, Agile Methodologies, Integration, Perl, Quality Assurance, Web Applications, Software Project..., TCP/IP, Python
Education
University of North Texas
BS, Computer Science
UT Austin
BA, Microbiology
Todd Henson Todd Henson's Convergys Experience May 2004 - January 2006
Job Writing and Editing Professional
Industry Music
Experience
Belmar Golf Club May 2007 - November 2010
Land Services Inc. January 2006 - May 2007
Convergys May 2004 - January 2006
Education
University of Oklahoma 2003 — 2009
BAS, Film and Video Studies
Belmar Golf Club May 2007 - November 2010
Land Services Inc. January 2006 - May 2007
Convergys May 2004 - January 2006
Education
University of Oklahoma 2003 — 2009
BAS, Film and Video Studies
Eric Nolan Brown, SPHR, SHRM-SCP's Convergys Experience October 2008 - January 2010
Job Human Resources Manager at Fortegra
Industry Human Resources
Experience
Fortegra March 2015 - Present
Baptist Medical Center & Wolfson Children's Hospital January 2010 - February 2015
Convergys October 2008 - January 2010
ICATT Consulting, Inc. September 2008 - January 2010
TRC Professional Solutions, Inc. May 2004 - August 2008
HCA Healthcare September 1998 - October 2003
HealthCare and Retirement Corporation September 1996 - September 1998
American Heritage Life Insurance September 1994 - September 1996
Skills
Networking, Deferred Compensation, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Temporary Placement, Management, Employee Relations, Training, Business Development, Sourcing, PeopleSoft, Process Improvement, Strategy, HRIS, Leadership, New Business Development, Temporary Staffing, Personnel Management, Team Building, Taleo, Leadership Development, Talent Management
Education
University of North Florida
Bachelor's Degree
Fortegra March 2015 - Present
Baptist Medical Center & Wolfson Children's Hospital January 2010 - February 2015
Convergys October 2008 - January 2010
ICATT Consulting, Inc. September 2008 - January 2010
TRC Professional Solutions, Inc. May 2004 - August 2008
HCA Healthcare September 1998 - October 2003
HealthCare and Retirement Corporation September 1996 - September 1998
American Heritage Life Insurance September 1994 - September 1996
Skills
Networking, Deferred Compensation, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Temporary Placement, Management, Employee Relations, Training, Business Development, Sourcing, PeopleSoft, Process Improvement, Strategy, HRIS, Leadership, New Business Development, Temporary Staffing, Personnel Management, Team Building, Taleo, Leadership Development, Talent Management
Education
University of North Florida
Bachelor's Degree
Arnold Cochran Arnold Cochran's Convergys Experience June 2005 - April 2013
Job The Spark Radio Network
Industry Outsourcing/Offshoring
Experience
The Spark Radio Network November 2014 - Present
Common Ground Media Group Oklahoma February 2013 - Present
Southwest Airlines August 2011 - September 2014
Convergys June 2005 - April 2013
SonAr Solutions June 1994 - April 2002
Skills
Training Delivery, Management Consulting, Talent Acquisition, Conflict Management, Survey Design, Organizational..., Human Capital Management, Leadership Development, International Management, Coaching, Customer Experience, Succession Planning, Employee Engagement, Business Development, Interviews, Marketing, Networking, Organizational Design, Outsourcing, Performance Management, Personnel Management, Talent Management, Technical Recruiting, Training, Workforce Planning, Workshop Facilitation, HR Consulting, Employee Training, Employer Branding, Consulting, Employee Relations, Human Resources, Onboarding, Performance Improvement, Executive Search, Recruiting, Team Leadership, Management, Customer Service
Education
University of Oklahoma 2005 — 2008
Communications
The Spark Radio Network November 2014 - Present
Common Ground Media Group Oklahoma February 2013 - Present
Southwest Airlines August 2011 - September 2014
Convergys June 2005 - April 2013
SonAr Solutions June 1994 - April 2002
Skills
Training Delivery, Management Consulting, Talent Acquisition, Conflict Management, Survey Design, Organizational..., Human Capital Management, Leadership Development, International Management, Coaching, Customer Experience, Succession Planning, Employee Engagement, Business Development, Interviews, Marketing, Networking, Organizational Design, Outsourcing, Performance Management, Personnel Management, Talent Management, Technical Recruiting, Training, Workforce Planning, Workshop Facilitation, HR Consulting, Employee Training, Employer Branding, Consulting, Employee Relations, Human Resources, Onboarding, Performance Improvement, Executive Search, Recruiting, Team Leadership, Management, Customer Service
Education
University of Oklahoma 2005 — 2008
Communications
Christopher G Emerick Christopher G Emerick's Convergys Experience June 2007 - June 2010
Job Client Executive NGA Human Resources
Industry Information Technology and Services
Experience
NGA Human Resources June 2010 - Present
Convergys June 2007 - June 2010
Convergys July 1998 - June 2001
AT&T 1990 - 1998
Donaldson, Lufkin & Jenrette 1988 - 1990
Harris Bank & Trust 1983 - 1988
Skills
Outsourcing, SAP, Business Process, SAP R/3, ERP, P&L Financial Management, Public Sector, Customer Service, Global Delivery, Global Operations, Business Strategy, Business Development, Business Planning, Leadership, Governance, HR Consulting, Call Centers, P&L Management, Performance Management, Change Management, Service Delivery, CRM, Vendor Management, Business Analysis, Business Process..., BPO, Process Improvement
Education
University of Delaware
Bachelor of Science (B.S.), Accounting
University of North Florida
NGA Human Resources June 2010 - Present
Convergys June 2007 - June 2010
Convergys July 1998 - June 2001
AT&T 1990 - 1998
Donaldson, Lufkin & Jenrette 1988 - 1990
Harris Bank & Trust 1983 - 1988
Skills
Outsourcing, SAP, Business Process, SAP R/3, ERP, P&L Financial Management, Public Sector, Customer Service, Global Delivery, Global Operations, Business Strategy, Business Development, Business Planning, Leadership, Governance, HR Consulting, Call Centers, P&L Management, Performance Management, Change Management, Service Delivery, CRM, Vendor Management, Business Analysis, Business Process..., BPO, Process Improvement
Education
University of Delaware
Bachelor of Science (B.S.), Accounting
University of North Florida
Harold Babbit Harold Babbit's Convergys Experience February 2007 - October 2010
Job Legal Counsel US
Industry Legal Services
Experience
NorthgateArinso February 2013 - Present
NorthgateArinso June 2010 - February 2013
Convergys February 2007 - October 2010
Dell June 2000 - February 2007
First Financial Investment Bank June 1998 - June 2000
Skills
Licensing, Contract Negotiation, Corporate Law, Procurement, Transactional Law, Privacy Law, Employment Law, Mergers, Intellectual Property, Software Licensing, Commercial Litigation, Legal Compliance
Education
University of Oklahoma College of Law 1993 — 1998
J.D., Law
NorthgateArinso February 2013 - Present
NorthgateArinso June 2010 - February 2013
Convergys February 2007 - October 2010
Dell June 2000 - February 2007
First Financial Investment Bank June 1998 - June 2000
Skills
Licensing, Contract Negotiation, Corporate Law, Procurement, Transactional Law, Privacy Law, Employment Law, Mergers, Intellectual Property, Software Licensing, Commercial Litigation, Legal Compliance
Education
University of Oklahoma College of Law 1993 — 1998
J.D., Law
Angie Ellis Angie Ellis's Convergys Experience September 2008 - October 2009
Job Benefits Service Manager at Aon Hewitt
Industry Information Technology and Services
Experience
Aon Hewitt October 2012 - Present
Aon Hewitt October 2009 - September 2012
Convergys September 2008 - October 2009
Convergys September 2006 - August 2008
Convergys October 2005 - August 2006
Convergys October 2002 - September 2005
Convergys November 2000 - September 2002
Towers Perrin (now Towers Watson) May 1998 - October 2000
Barnett Bank (now Bank of America) October 1992 - April 1998
Skills
SAP, Process Improvement, CRM, Cross-functional Team..., Visio, Business Analysis, Program Management, PeopleSoft, Business Transformation, Requirements Analysis, Service Delivery, Human Resources, Business Process, Telecommunications, Employee Benefits, MS Project, Analysis, Information Technology, Training, Portals, HR Consulting, Software Documentation, Management, Vendor Management, Business Process..., Outsourcing, ERP, SAP HR, Testing, BPO, User Acceptance Testing, SDLC, Call Centers
Education
University of North Florida
Masters, Education
University of North Florida
BA, Psychology
University of Phoenix
BS, Information Technology
Aon Hewitt October 2012 - Present
Aon Hewitt October 2009 - September 2012
Convergys September 2008 - October 2009
Convergys September 2006 - August 2008
Convergys October 2005 - August 2006
Convergys October 2002 - September 2005
Convergys November 2000 - September 2002
Towers Perrin (now Towers Watson) May 1998 - October 2000
Barnett Bank (now Bank of America) October 1992 - April 1998
Skills
SAP, Process Improvement, CRM, Cross-functional Team..., Visio, Business Analysis, Program Management, PeopleSoft, Business Transformation, Requirements Analysis, Service Delivery, Human Resources, Business Process, Telecommunications, Employee Benefits, MS Project, Analysis, Information Technology, Training, Portals, HR Consulting, Software Documentation, Management, Vendor Management, Business Process..., Outsourcing, ERP, SAP HR, Testing, BPO, User Acceptance Testing, SDLC, Call Centers
Education
University of North Florida
Masters, Education
University of North Florida
BA, Psychology
University of Phoenix
BS, Information Technology
Faith Anderson Faith Anderson's Convergys Experience September 2013 - June 2014
Job Convergys
Industry Legal Services
Experience
Department of juvenile justice June 2014 - Present
Convergys September 2013 - June 2014
TD February 2013 - June 2013
Nivel Parts and Manufacturing Co. LLC. May 2012 - November 2012
BURGER KING December 2006 - December 2009
Skills
Phone Etiquette, Phone Skills, Cashiering, Criminal Justice, Police, Criminal Law, PowerPoint, Enforcement, Telephone Skills, Courts
Education
University of North Florida 2010 — 2012
Bachelor's of Arts, Criminal Justice, Graduated
University of North Florida 2010 — 2012
Methods, Criminal Justice (CCJ 3700)
University of North Florida 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
University of North Florida
Bachelor of Arts Degree, Criminal Justice
COMMUNITYSTANDING ON THE SHOUDLERS OF GIANTS
Department of juvenile justice June 2014 - Present
Convergys September 2013 - June 2014
TD February 2013 - June 2013
Nivel Parts and Manufacturing Co. LLC. May 2012 - November 2012
BURGER KING December 2006 - December 2009
Skills
Phone Etiquette, Phone Skills, Cashiering, Criminal Justice, Police, Criminal Law, PowerPoint, Enforcement, Telephone Skills, Courts
Education
University of North Florida 2010 — 2012
Bachelor's of Arts, Criminal Justice, Graduated
University of North Florida 2010 — 2012
Methods, Criminal Justice (CCJ 3700)
University of North Florida 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
University of North Florida
Bachelor of Arts Degree, Criminal Justice
COMMUNITYSTANDING ON THE SHOUDLERS OF GIANTS
Lorinda Gettel Lorinda Gettel's Convergys Experience July 2010 - July 2015
Job Team Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys July 2010 - July 2015
Cosgrave Vergeer Kester LLP / Underwood Norwood March 2007 - February 2010
Con Med Integrated Systems January 2005 - February 2007
Various other positions January 1995 - December 2005
Skills
Paralegals, Management, Workforce Management, Customer Satisfaction, Customer Service, Legal Compliance, Outsourcing, Team Leadership, Team Management, Paralegal Skills, Litigation, Call Centers, Performance Management, Vendor Management, Executive..., Training Coordination, Customer Experience
Education
University of Oregon
Bachelor’s Degree, International and Global Studies
University of Oregon
Bachelor of Arts
Convergys July 2010 - July 2015
Cosgrave Vergeer Kester LLP / Underwood Norwood March 2007 - February 2010
Con Med Integrated Systems January 2005 - February 2007
Various other positions January 1995 - December 2005
Skills
Paralegals, Management, Workforce Management, Customer Satisfaction, Customer Service, Legal Compliance, Outsourcing, Team Leadership, Team Management, Paralegal Skills, Litigation, Call Centers, Performance Management, Vendor Management, Executive..., Training Coordination, Customer Experience
Education
University of Oregon
Bachelor’s Degree, International and Global Studies
University of Oregon
Bachelor of Arts
Sandy DeShazo Sandy DeShazo's Convergys Experience January 1997 - January 2000
Job Sr IT Developer at Blue Cross Blue Shield of Florida
Industry Health, Wellness and Fitness
Experience
Florida Blue January 2000 - Present
Convergys January 1997 - January 2000
Skills
ASP.NET, C#, ColdFusion, Graphic Design, Document Management, SharePoint, .NET, XML, Microsoft SQL Server, CSS, SQL, HTML, Web Development, Visio, SDLC, AJAX Toolkit, Imaging Solutions, Workflow Software, T-SQL, Web Services, Visual Studio, TFS, Business Analysis, Requirements Analysis, Enterprise Architecture, SOA, SSIS, IIS
Education
University of North Florida
B.S., Computer Information Science
Florida Blue January 2000 - Present
Convergys January 1997 - January 2000
Skills
ASP.NET, C#, ColdFusion, Graphic Design, Document Management, SharePoint, .NET, XML, Microsoft SQL Server, CSS, SQL, HTML, Web Development, Visio, SDLC, AJAX Toolkit, Imaging Solutions, Workflow Software, T-SQL, Web Services, Visual Studio, TFS, Business Analysis, Requirements Analysis, Enterprise Architecture, SOA, SSIS, IIS
Education
University of North Florida
B.S., Computer Information Science
Chris Overbay Chris Overbay's Convergys Experience 1996 - 2002
Job BSS Microsoft Inc.
Industry Computer Hardware
Experience
Microsoft July 2014 - Present
ILD Corp. 1995 - 2014
Convergys 1996 - 2002
Skills
Video Conferencing, Telecommunications, Account Management, Workforce Management, Call Centers, Cloud Computing, Pricing, Direct Sales, Start-ups, E-commerce, New Business Development, Vendor Management, Business Development, Business Analysis
Education
University of North Florida - College of Business Administration 1996 — 2000
BA, Business, 3.2
Washington Township High School
Washington Township High School
Microsoft July 2014 - Present
ILD Corp. 1995 - 2014
Convergys 1996 - 2002
Skills
Video Conferencing, Telecommunications, Account Management, Workforce Management, Call Centers, Cloud Computing, Pricing, Direct Sales, Start-ups, E-commerce, New Business Development, Vendor Management, Business Development, Business Analysis
Education
University of North Florida - College of Business Administration 1996 — 2000
BA, Business, 3.2
Washington Township High School
Washington Township High School
Shawn Keene's Convergys Experience April 2006 - October 2010
Job Teleflora Web Analyst and Microsoft MVP
Industry Consumer Services
Experience
Teleflora January 2015 - Present
Teleflora June 2012 - Present
Microsoft 2011 - Present
Teleflora October 2010 - June 2012
Convergys April 2006 - October 2010
Skills
Microsoft Excel, SharePoint, Windows, JavaScript, Business Analysis, Web Development, Training, Software Development, Visual Studio, PHP, Call Centers, User Experience, HTML, .NET, jQuery, AJAX, Data Analysis, Project Management, Agile Methodologies, User Interface, XML, Call Center, Integration, Business Intelligence, Customer Service, Management
Education
University of Oklahoma 2004 — 2007
CS, Engineering
Teleflora January 2015 - Present
Teleflora June 2012 - Present
Microsoft 2011 - Present
Teleflora October 2010 - June 2012
Convergys April 2006 - October 2010
Skills
Microsoft Excel, SharePoint, Windows, JavaScript, Business Analysis, Web Development, Training, Software Development, Visual Studio, PHP, Call Centers, User Experience, HTML, .NET, jQuery, AJAX, Data Analysis, Project Management, Agile Methodologies, User Interface, XML, Call Center, Integration, Business Intelligence, Customer Service, Management
Education
University of Oklahoma 2004 — 2007
CS, Engineering
Jason Kimball Jason Kimball's Convergys Experience March 1998 - June 2007
Job Organizational Effectiveness Manager at HMS
Industry Human Resources
Experience
HMS March 2015 - Present
Jason Kimball August 2014 - Present
Aspire Lifestyles formerly VIPdesk January 2014 - July 2014
VIPdesk May 2012 - January 2014
VIPdesk March 2010 - May 2012
Oklahoma City Community College 2008 - 2010
Convergys March 1998 - June 2007
Skills
E-Learning, Virtual Training, Training, Coaching, Adult Learning Theory, ADDIE, Public Speaking, Leadership Development, Instructional Design, Instructional Technology, Instructor-led Training, Blended Learning, Learning Management, Rapid e-learning..., Professional..., PowerPoint, Call Centers, Teaching, Learning Management..., innovative thinker, Curriculum Innovation, Distance Learning, Curriculum Development, Virtual Teams, Virtual Office, Adobe Captivate, Lectora Snap Empower, Classroom, Curriculum Design, Staff Development, Performance Consulting, Captivate, Training Delivery, Organizational..., Employee Training, Team Building, Leadership, Program Management, Performance Management, Talent Management, Project Management, Organizational...
Education
University of Oklahoma
Bachelor of Arts (BA), Administrative Leadership
HMS March 2015 - Present
Jason Kimball August 2014 - Present
Aspire Lifestyles formerly VIPdesk January 2014 - July 2014
VIPdesk May 2012 - January 2014
VIPdesk March 2010 - May 2012
Oklahoma City Community College 2008 - 2010
Convergys March 1998 - June 2007
Skills
E-Learning, Virtual Training, Training, Coaching, Adult Learning Theory, ADDIE, Public Speaking, Leadership Development, Instructional Design, Instructional Technology, Instructor-led Training, Blended Learning, Learning Management, Rapid e-learning..., Professional..., PowerPoint, Call Centers, Teaching, Learning Management..., innovative thinker, Curriculum Innovation, Distance Learning, Curriculum Development, Virtual Teams, Virtual Office, Adobe Captivate, Lectora Snap Empower, Classroom, Curriculum Design, Staff Development, Performance Consulting, Captivate, Training Delivery, Organizational..., Employee Training, Team Building, Leadership, Program Management, Performance Management, Talent Management, Project Management, Organizational...
Education
University of Oklahoma
Bachelor of Arts (BA), Administrative Leadership
Tim Stalter Tim Stalter's Convergys Experience May 2005 - May 2010
Job Director of Application Development at NorthgateArinso
Industry Information Technology and Services
Experience
NGA Human Resources May 2010 - Present
Convergys May 2005 - May 2010
Convergys 2000 - 2005
Wellspring 1994 - 2000
AT&T American Transtech 1990 - 1994
Barnett Bank 1986 - 1989
Skills
IT Leadership, Team Building, Strategic Planning, Outsourced HR Services, Project Management, Solution Architecture, Technical Consultation, Management, Integration, Requirements Analysis, Web Development, ERP, SQL, Software Design, Java, Oracle, Unix, HTML, System Testing, Microsoft SQL Server, Software Development, Microsoft Office, Microsoft Project, ASP.NET, JSP, JavaScript
Education
University of North Florida 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.9
DeVry University, Columbus OH 1983 — 1986
Bachelor’s Degree, Computer Information Systems, 4.0
NGA Human Resources May 2010 - Present
Convergys May 2005 - May 2010
Convergys 2000 - 2005
Wellspring 1994 - 2000
AT&T American Transtech 1990 - 1994
Barnett Bank 1986 - 1989
Skills
IT Leadership, Team Building, Strategic Planning, Outsourced HR Services, Project Management, Solution Architecture, Technical Consultation, Management, Integration, Requirements Analysis, Web Development, ERP, SQL, Software Design, Java, Oracle, Unix, HTML, System Testing, Microsoft SQL Server, Software Development, Microsoft Office, Microsoft Project, ASP.NET, JSP, JavaScript
Education
University of North Florida 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.9
DeVry University, Columbus OH 1983 — 1986
Bachelor’s Degree, Computer Information Systems, 4.0
Salim Demnati, ACIR, CDR, CSSR Salim Demnati, ACIR, CDR, CSSR's Convergys Experience April 2008 - January 2010
Job Manager, Client Success Services at Cornerstone OnDemand
Industry Computer Software
Experience
Cornerstone OnDemand March 2014 - Present
Cornerstone OnDemand May 2013 - March 2014
The RightThing, An ADP Company September 2011 - April 2013
The RightThing, Inc. March 2010 - September 2011
Lender Processing Services, Inc. (LPS) January 2010 - March 2010
Convergys April 2008 - January 2010
Aerotek 2006 - 2008
Pioneer Equipment Co. 2006 - 2006
Skills
Recruiting, Talent Management, Staffing Services, RPO, Temporary Placement, Personnel Management, Corporate Recruiting, Outsourcing, Recruiters, Leadership, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Talent Acquisition, Sourcing, College Recruiting, BPO, Screening Resumes, Contract Recruitment, Executive Search, Onboarding, Screening, Recruitment Advertising, Interviews, Permanent Placement, Recruitment Training, HRIS, Candidate Generation, Taleo, HRO, Boolean Searching, Behavioral Interviewing, Building Relationships, Account Management, SaaS, Employer Branding
Education
University of North Florida - College of Business Administration
B.B.A., International Business
Cornerstone OnDemand March 2014 - Present
Cornerstone OnDemand May 2013 - March 2014
The RightThing, An ADP Company September 2011 - April 2013
The RightThing, Inc. March 2010 - September 2011
Lender Processing Services, Inc. (LPS) January 2010 - March 2010
Convergys April 2008 - January 2010
Aerotek 2006 - 2008
Pioneer Equipment Co. 2006 - 2006
Skills
Recruiting, Talent Management, Staffing Services, RPO, Temporary Placement, Personnel Management, Corporate Recruiting, Outsourcing, Recruiters, Leadership, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Talent Acquisition, Sourcing, College Recruiting, BPO, Screening Resumes, Contract Recruitment, Executive Search, Onboarding, Screening, Recruitment Advertising, Interviews, Permanent Placement, Recruitment Training, HRIS, Candidate Generation, Taleo, HRO, Boolean Searching, Behavioral Interviewing, Building Relationships, Account Management, SaaS, Employer Branding
Education
University of North Florida - College of Business Administration
B.B.A., International Business
Martha France's Convergys Experience November 2000 - March 2006
Job Marketing Director | Translating HighTech Solutions into Customer Value | Education Enthusiast
Industry Marketing and Advertising
Experience
Vya August 2012 - Present
Vya September 2011 - August 2012
Convergys November 2000 - March 2006
Cincinnati Bell September 1998 - November 2000
Cincinnati Bell May 1996 - September 1998
Cincinnati Bell August 1991 - May 1996
Skills
Marketing Communications, Digital Marketing, Marketing Strategy, B2B Marketing, Content Marketing, Thought Leadership, Direct Marketing, Product Development, Email Marketing, Social Media, Strategic Planning, Creativity, Technology, Critical Thinking, Leadership, Strategy, Project Management, Direct Mail, Digital Strategy, Integrated Marketing, Marketing, E-commerce, CRM, Cross-functional Team..., Product Management, PPC, Start-ups, Management, Marketing Management
Education
University of Notre Dame 1987 — 1991
BSEE
Vya August 2012 - Present
Vya September 2011 - August 2012
Convergys November 2000 - March 2006
Cincinnati Bell September 1998 - November 2000
Cincinnati Bell May 1996 - September 1998
Cincinnati Bell August 1991 - May 1996
Skills
Marketing Communications, Digital Marketing, Marketing Strategy, B2B Marketing, Content Marketing, Thought Leadership, Direct Marketing, Product Development, Email Marketing, Social Media, Strategic Planning, Creativity, Technology, Critical Thinking, Leadership, Strategy, Project Management, Direct Mail, Digital Strategy, Integrated Marketing, Marketing, E-commerce, CRM, Cross-functional Team..., Product Management, PPC, Start-ups, Management, Marketing Management
Education
University of Notre Dame 1987 — 1991
BSEE
Kristian Cook Kristian Cook's Convergys Experience November 2014 - Present
Job Student at University of North Florida
Industry Banking
Experience
Convergys November 2014 - Present
Universal Studios 2012 - 2012
Skills
Team Coordination, Microsoft Excel, Microsoft Word, Microsoft Outlook, Professional..., Project Coordination, Technical Support, Customer Service, PowerPoint, Prezi, Mac OS
Education
University of North Florida 2010 — 2014
Bachelor of Arts (B.A.), International/Global Studies
Convergys November 2014 - Present
Universal Studios 2012 - 2012
Skills
Team Coordination, Microsoft Excel, Microsoft Word, Microsoft Outlook, Professional..., Project Coordination, Technical Support, Customer Service, PowerPoint, Prezi, Mac OS
Education
University of North Florida 2010 — 2014
Bachelor of Arts (B.A.), International/Global Studies
Maria Layton's Convergys Experience August 2010 - January 2011
Job Underwriter at Urban Lending Solutions
Industry Financial Services
Experience
Urban Lending Solutions June 2012 - Present
Intellisource June 2012 - August 2014
WestFax, Inc. May 2011 - July 2011
Convergys August 2010 - January 2011
Convergys April 2010 - July 2010
Platinum Mortgage May 2009 - November 2009
Ensignal November 2007 - February 2009
Skills
Creative Writing, Excel, Word, Outlook, PC, Windows, Editing, PowerPoint, Photography, Digital Photography, Internet Searches, Google Docs, Adobe Acrobat, Mathematics, Research, Loan Modifications, Loan Servicing, Loan Origination, Management, Microsoft Excel, Journalism, Loans, Blogging, Underwriting, Mortgage Lending, Microsoft Word, Search Engines, Customer Service, Leadership, Microsoft Office, Team Building
Education
University of Northern Colorado 2001 — 2005
Bachelor of Arts, Journalism and Mass Communications; News Editorial
Glenwood Springs High School 1997 — 2001
Diploma, High School/Secondary Diplomas and Certificates
Urban Lending Solutions June 2012 - Present
Intellisource June 2012 - August 2014
WestFax, Inc. May 2011 - July 2011
Convergys August 2010 - January 2011
Convergys April 2010 - July 2010
Platinum Mortgage May 2009 - November 2009
Ensignal November 2007 - February 2009
Skills
Creative Writing, Excel, Word, Outlook, PC, Windows, Editing, PowerPoint, Photography, Digital Photography, Internet Searches, Google Docs, Adobe Acrobat, Mathematics, Research, Loan Modifications, Loan Servicing, Loan Origination, Management, Microsoft Excel, Journalism, Loans, Blogging, Underwriting, Mortgage Lending, Microsoft Word, Search Engines, Customer Service, Leadership, Microsoft Office, Team Building
Education
University of Northern Colorado 2001 — 2005
Bachelor of Arts, Journalism and Mass Communications; News Editorial
Glenwood Springs High School 1997 — 2001
Diploma, High School/Secondary Diplomas and Certificates
Gloria Davis, Ed.D, SPHR-SCP's Convergys Experience 2007 - May 2010
Job Director of Certification at SHRM Jacksonville
Industry Human Resources
Experience
SHRM Jacksonville January 2015 - Present
AMPORTS, Inc. May 2014 - Present
University of Phoenix 1998 - Present
U.S. Bank (Formerly FSV Payment Systems) February 2011 - May 2014
SHRM January 2009 - December 2011
Jacksonville Aviation Authority October 2010 - February 2011
Convergys 2007 - May 2010
ING (Formerly CitiStreet) October 2006 - December 2007
ING (Formerly Citistreet) March 2000 - June 2006
Coastline Federal Credit Union March 1998 - March 2000
Skills
Adult Education, Career Counseling, Employee Engagement, Employment Law, Leadership Development, Payroll, Personnel Management, Program Management, Recruiting, Talent Management, Change Management, Organizational..., Policy, Employee Relations, Human Resources, Performance Management, Management, Leadership, Process Improvement, Project Management, HRIS, Employee Training, Time Management, Teamwork, Employee Benefits, Organizational Needs..., Benefits Administration, Organizational Structure, Training, Team Building, Team Leadership, Instructional Design, Coaching, Temporary Placement, Public Relations, Outlook, Higher Education, Onboarding, Succession Planning, Resume Writing, Staff Development, Talent Acquisition, PeopleSoft, Career Development
Education
University of North Florida
Ed.D., Educational Leadership
SHRM Jacksonville January 2015 - Present
AMPORTS, Inc. May 2014 - Present
University of Phoenix 1998 - Present
U.S. Bank (Formerly FSV Payment Systems) February 2011 - May 2014
SHRM January 2009 - December 2011
Jacksonville Aviation Authority October 2010 - February 2011
Convergys 2007 - May 2010
ING (Formerly CitiStreet) October 2006 - December 2007
ING (Formerly Citistreet) March 2000 - June 2006
Coastline Federal Credit Union March 1998 - March 2000
Skills
Adult Education, Career Counseling, Employee Engagement, Employment Law, Leadership Development, Payroll, Personnel Management, Program Management, Recruiting, Talent Management, Change Management, Organizational..., Policy, Employee Relations, Human Resources, Performance Management, Management, Leadership, Process Improvement, Project Management, HRIS, Employee Training, Time Management, Teamwork, Employee Benefits, Organizational Needs..., Benefits Administration, Organizational Structure, Training, Team Building, Team Leadership, Instructional Design, Coaching, Temporary Placement, Public Relations, Outlook, Higher Education, Onboarding, Succession Planning, Resume Writing, Staff Development, Talent Acquisition, PeopleSoft, Career Development
Education
University of North Florida
Ed.D., Educational Leadership
Ademola Adeogun's Convergys Experience May 2013 - Present
Job Senior Business Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2013 - Present
Convergys February 2010 - May 2013
Skills
BPO, Workforce Management, Transition Management, Call Center, IEX, Service Delivery, COPC, Sla, Outsourcing, Operations Management, Contact Centers, Process Migration, Customer Service, Process Improvement, Cross-functional Team..., Call Centers
Education
University of North Florida
Bachelor of Business Administration (BBA), Accounting and Finance
Convergys May 2013 - Present
Convergys February 2010 - May 2013
Skills
BPO, Workforce Management, Transition Management, Call Center, IEX, Service Delivery, COPC, Sla, Outsourcing, Operations Management, Contact Centers, Process Migration, Customer Service, Process Improvement, Cross-functional Team..., Call Centers
Education
University of North Florida
Bachelor of Business Administration (BBA), Accounting and Finance
Marlana Mack Marlana Mack's Convergys Experience July 2014 - January 2015
Job Seeking Procurement/Purchasing/Buyer Position in Houston, TX
Industry Oil & Energy
Experience
Oceaneering January 2012 - May 2015
Convergys July 2014 - January 2015
Emerson Process Management – Valve Automation June 2010 - December 2011
Wells Fargo July 2009 - February 2010
MD Anderson Cancer Center October 2006 - January 2008
Baylor College of Medicine August 2005 - February 2006
Skills
Supply Chain, Purchasing, Office Administration, Time Management, PeopleSoft, Microsoft Excel, Microsoft Word, PowerPoint, Human Resources, Legal, Oil/Gas, Metrics, Analysis, Invoicing, Procurement, Contract Negotiation, Management, Leadership, Logistics, Software Documentation, Customer Service, Project Planning, Process Improvement, Recruiting, Performance Management, Employee Relations, Oil & Gas Industry, Buyers, purc, Vendor Management, Machine Shop, Engineering Drawings, Contract Management, SAP, Sourcing, Strategic Sourcing, Supply Management, Supervisory Skills, Inventory Management, Process Scheduler, Materials Management, Training, Materials, Supply Chain Management, Inventory Control, Ariba, Global Sourcing, Petroleum, Forecasting, MRP
Education
Lone Star College Systems – Online 2011 — 2014
Associates of Arts, Business/Commerce, General
Champions School of Real Estate 2004 — 2004
Real Estate Salesperson, Real Estate
University of North Texas 2002 — 2003
Bachelor's degree, Communication, General
Navasota High School 1998 — 2002
Regular/General High School/Secondary Diploma Program
Oceaneering January 2012 - May 2015
Convergys July 2014 - January 2015
Emerson Process Management – Valve Automation June 2010 - December 2011
Wells Fargo July 2009 - February 2010
MD Anderson Cancer Center October 2006 - January 2008
Baylor College of Medicine August 2005 - February 2006
Skills
Supply Chain, Purchasing, Office Administration, Time Management, PeopleSoft, Microsoft Excel, Microsoft Word, PowerPoint, Human Resources, Legal, Oil/Gas, Metrics, Analysis, Invoicing, Procurement, Contract Negotiation, Management, Leadership, Logistics, Software Documentation, Customer Service, Project Planning, Process Improvement, Recruiting, Performance Management, Employee Relations, Oil & Gas Industry, Buyers, purc, Vendor Management, Machine Shop, Engineering Drawings, Contract Management, SAP, Sourcing, Strategic Sourcing, Supply Management, Supervisory Skills, Inventory Management, Process Scheduler, Materials Management, Training, Materials, Supply Chain Management, Inventory Control, Ariba, Global Sourcing, Petroleum, Forecasting, MRP
Education
Lone Star College Systems – Online 2011 — 2014
Associates of Arts, Business/Commerce, General
Champions School of Real Estate 2004 — 2004
Real Estate Salesperson, Real Estate
University of North Texas 2002 — 2003
Bachelor's degree, Communication, General
Navasota High School 1998 — 2002
Regular/General High School/Secondary Diploma Program
Tony Boyd Tony Boyd's Convergys Experience October 1998 - January 1999
Job SAP FI Consultant at ACVMD
Industry Computer Software
Experience
ACVMD August 2011 - Present
ACVMD August 2009 - May 2010
BearingPoint May 2007 - May 2009
BearingPoint Information Technology Consulting May 2007 - May 2009
BearingPoint - Public Sector 2007 - 2009
ACVMD-Consulting January 2003 - May 2007
Shell Oil Products US February 1999 - December 2002
Convergys October 1998 - January 1999
Skills
SAP ERP, ERP, Business Process, Business Analysis, SAP, Integration, Data Migration, Business Process..., Management
Education
University of Oklahoma 1984 — 1988
Business, Technology / Geosciences
University of Oklahoma
Business, Technology / Geosciences
ACVMD August 2011 - Present
ACVMD August 2009 - May 2010
BearingPoint May 2007 - May 2009
BearingPoint Information Technology Consulting May 2007 - May 2009
BearingPoint - Public Sector 2007 - 2009
ACVMD-Consulting January 2003 - May 2007
Shell Oil Products US February 1999 - December 2002
Convergys October 1998 - January 1999
Skills
SAP ERP, ERP, Business Process, Business Analysis, SAP, Integration, Data Migration, Business Process..., Management
Education
University of Oklahoma 1984 — 1988
Business, Technology / Geosciences
University of Oklahoma
Business, Technology / Geosciences
Christine Kimball Christine Kimball's Convergys Experience December 2001 - November 2012
Job HR Business Partner at Amazon
Industry Professional Training & Coaching
Experience
Amazon November 2012 - Present
Convergys December 2001 - November 2012
Convergys January 2006 - April 2006
Oklahoma Department of Human Services 2000 - 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook, Teaching, Public Speaking, Call Center
Education
University of Oklahoma 2003 — 2006
Masters of Human Relations, HR
University of Oklahoma 1994 — 2000
Bachelor of Arts and Science (B.S.), Psychology
Amazon November 2012 - Present
Convergys December 2001 - November 2012
Convergys January 2006 - April 2006
Oklahoma Department of Human Services 2000 - 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook, Teaching, Public Speaking, Call Center
Education
University of Oklahoma 2003 — 2006
Masters of Human Relations, HR
University of Oklahoma 1994 — 2000
Bachelor of Arts and Science (B.S.), Psychology
Christie Smith's Convergys Experience September 2007 - September 2008
Job IT Project Manager at Fanatics, Inc.
Industry Information Technology and Services
Experience
Fanatics, Inc. January 2015 - Present
Kemper February 2012 - January 2015
Blue Cross and Blue Shield of Florida October 2008 - December 2011
Convergys September 2007 - September 2008
Blue Cross and Blue Shield of Florida September 2005 - August 2007
Perot Systems October 2004 - September 2005
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, Analysis, Systems Analysis, Visio, System Testing, Requirements Analysis, SQL, Healthcare, Software Project..., Healthcare Information..., Vendor Relationships, Project Coordination, Business Requirements, SharePoint, Teamwork, Customer Oriented, IT Project Leadership, Vendor Management, Project Management, Business Process, Software Documentation, Testing
Education
University of North Florida
BA, Communications
Fanatics, Inc. January 2015 - Present
Kemper February 2012 - January 2015
Blue Cross and Blue Shield of Florida October 2008 - December 2011
Convergys September 2007 - September 2008
Blue Cross and Blue Shield of Florida September 2005 - August 2007
Perot Systems October 2004 - September 2005
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, Analysis, Systems Analysis, Visio, System Testing, Requirements Analysis, SQL, Healthcare, Software Project..., Healthcare Information..., Vendor Relationships, Project Coordination, Business Requirements, SharePoint, Teamwork, Customer Oriented, IT Project Leadership, Vendor Management, Project Management, Business Process, Software Documentation, Testing
Education
University of North Florida
BA, Communications
Robert Dunlap II Robert Dunlap II's Convergys Experience April 1999 - January 2003
Job Senior Software Design and Development
Industry Information Technology and Services
Experience
RBD Software Solutions August 2013 - Present
CSX Transportation September 2007 - August 2013
Randstad Sourceright US January 2005 - September 2007
Drs. Mori, Bean, and Brooks P.A January 2003 - April 2004
Convergys April 1999 - January 2003
Honeybaked Ham Company December 1995 - April 1999
Skills
Unix Operating Systems, Microsoft and Mac..., Computer Hardware..., Computer Software..., Database Design, Computer Security, Railroad Logistics, Railroad Engineering, Expert Rail Traffic..., Transportation and..., Written & Oral..., Executive Level..., Experience with Local,..., Management Experience, Social and Career..., Management, Training, Access, SQL
Education
University of North Florida 1997 — 2003
BS Computer Sciences and Information Systems, Software Development with minor in Business Administration, 3.22
Mandarin High School 1993 — 1997
High School Diploma
RBD Software Solutions August 2013 - Present
CSX Transportation September 2007 - August 2013
Randstad Sourceright US January 2005 - September 2007
Drs. Mori, Bean, and Brooks P.A January 2003 - April 2004
Convergys April 1999 - January 2003
Honeybaked Ham Company December 1995 - April 1999
Skills
Unix Operating Systems, Microsoft and Mac..., Computer Hardware..., Computer Software..., Database Design, Computer Security, Railroad Logistics, Railroad Engineering, Expert Rail Traffic..., Transportation and..., Written & Oral..., Executive Level..., Experience with Local,..., Management Experience, Social and Career..., Management, Training, Access, SQL
Education
University of North Florida 1997 — 2003
BS Computer Sciences and Information Systems, Software Development with minor in Business Administration, 3.22
Mandarin High School 1993 — 1997
High School Diploma
Karthik Gururaja Rao Karthik Gururaja Rao's Convergys Experience January 2005 - September 2006
Job HCM Managing Consultant Workday at IBM
Industry Information Technology and Services
Experience
IBM September 2012 - Present
IBM April 2010 - Present
IBM September 2006 - March 2010
Convergys January 2005 - September 2006
Skills
SAP HR, SAP R/3, ERP, Personnel Management, Performance Management, HRIS, SAP, SAP ERP, SDLC, Business Process, SAP Implementation, SAP Netweaver, Testing, Workday HCM, Workday Compensation
Education
University of Oklahoma 2003 — 2004
Master of Science, Electrical and Computer Engineering
DSCE, Bangalore University 1997 — 2001
Bachelor of Engineering, Electronics and Communication
IBM September 2012 - Present
IBM April 2010 - Present
IBM September 2006 - March 2010
Convergys January 2005 - September 2006
Skills
SAP HR, SAP R/3, ERP, Personnel Management, Performance Management, HRIS, SAP, SAP ERP, SDLC, Business Process, SAP Implementation, SAP Netweaver, Testing, Workday HCM, Workday Compensation
Education
University of Oklahoma 2003 — 2004
Master of Science, Electrical and Computer Engineering
DSCE, Bangalore University 1997 — 2001
Bachelor of Engineering, Electronics and Communication
Andrea Dresmann's Convergys Experience September 1988 - November 2009
Job Lead Quality Assurance Engineer at Major Financial Services Company
Industry Financial Services
Experience
Major Financial Services Company February 2012 - Present
Kendle International April 2010 - June 2011
Convergys September 1988 - November 2009
Hughes Aircraft Company 1984 - 1988
Bean's Pharmacy June 1976 - June 1984
Skills
Quality Assurance, Resource Management, Requirements Analysis
Education
University of Northern Iowa 1980 — 1984
Bachelor's, Computer Science/ Minor in Mathematics
Major Financial Services Company February 2012 - Present
Kendle International April 2010 - June 2011
Convergys September 1988 - November 2009
Hughes Aircraft Company 1984 - 1988
Bean's Pharmacy June 1976 - June 1984
Skills
Quality Assurance, Resource Management, Requirements Analysis
Education
University of Northern Iowa 1980 — 1984
Bachelor's, Computer Science/ Minor in Mathematics
Whitney Carter Whitney Carter's Convergys Experience September 2006 - January 2007
Job HR Programs Manager at OU Medical System
Industry Hospital & Health Care
Experience
OU Medical Center June 2014 - Present
OU Medical System September 2012 - June 2014
OU Medical System May 2012 - September 2012
Commercial Controls Company Inc. November 2002 - May 2012
ACHE Congress 2012 - 2012
University of Oklahoma August 2010 - December 2010
Volunteer for Ministries of Jesus May 2010 - October 2010
Convergys September 2006 - January 2007
Skills
Program Management, Program Development, Policy Writing, Compliance, Microsoft Office, Customer Service, Healthcare, Hospitals, Statistics, Public Health, Public Speaking, Teaching, Data Analysis, Data Entry, Troubleshooting, Microsoft Excel, Process Improvement
Education
University of Oklahoma Health Sciences Center 2011 — 2014
Master of Health Administration (M.H.A), Health/Health Care Administration/Management
University of Oklahoma 2007 — 2010
Bachelor of Science (BS), Zoology: Biomedical Sciences Minors: Chemistry and Psychology
OU Medical Center June 2014 - Present
OU Medical System September 2012 - June 2014
OU Medical System May 2012 - September 2012
Commercial Controls Company Inc. November 2002 - May 2012
ACHE Congress 2012 - 2012
University of Oklahoma August 2010 - December 2010
Volunteer for Ministries of Jesus May 2010 - October 2010
Convergys September 2006 - January 2007
Skills
Program Management, Program Development, Policy Writing, Compliance, Microsoft Office, Customer Service, Healthcare, Hospitals, Statistics, Public Health, Public Speaking, Teaching, Data Analysis, Data Entry, Troubleshooting, Microsoft Excel, Process Improvement
Education
University of Oklahoma Health Sciences Center 2011 — 2014
Master of Health Administration (M.H.A), Health/Health Care Administration/Management
University of Oklahoma 2007 — 2010
Bachelor of Science (BS), Zoology: Biomedical Sciences Minors: Chemistry and Psychology
Jamaal Currence Jamaal Currence's Convergys Experience January 2012 - Present
Job Price Goldwater Investments Owner
Industry Real Estate
Experience
Convergys January 2012 - Present
Swaggertv November 2008 - Present
McGary & Associates December 2009 - May 2010
RedVentures January 2007 - February 2009
Toyota of May 2006 - August 2006
General Motors January 2006 - May 2006
Paramount Builders May 2004 - August 2004
Skills
Marketing, Marketing Strategy, Sales, Market Analysis, Market Planning, Copywriting, Product Development, Sales Management, PPC, Budgets, Data Analysis, Time Management, Real Estate, Customer Service, Web Marketing, Research, First Time Home Buyers, Sellers, Investment Properties, Negotiation, New Home Sales, Relocation, Short Sales
Education
The University of North Carolina at Greensboro (UNCG) 2002 — 2006
Bachelor of Arts, Business Administration
University of North Carolina at Greensboro 2002 — 2006
business admin, Marketing
Convergys January 2012 - Present
Swaggertv November 2008 - Present
McGary & Associates December 2009 - May 2010
RedVentures January 2007 - February 2009
Toyota of May 2006 - August 2006
General Motors January 2006 - May 2006
Paramount Builders May 2004 - August 2004
Skills
Marketing, Marketing Strategy, Sales, Market Analysis, Market Planning, Copywriting, Product Development, Sales Management, PPC, Budgets, Data Analysis, Time Management, Real Estate, Customer Service, Web Marketing, Research, First Time Home Buyers, Sellers, Investment Properties, Negotiation, New Home Sales, Relocation, Short Sales
Education
The University of North Carolina at Greensboro (UNCG) 2002 — 2006
Bachelor of Arts, Business Administration
University of North Carolina at Greensboro 2002 — 2006
business admin, Marketing
Daniel Truong's Convergys Experience 1999 - 2002
Job
Industry Information Technology and Services
Experience
Continental Resources November 2013 - September 2014
Chesapeake Energy October 2006 - October 2013
Kerr-McGee May 2005 - July 2006
Convergys 1999 - 2002
Skills
Active Directory, Citrix, Microsoft Office, Software Documentation, Troubleshooting, Microsoft Excel, Microsoft SQL Server, System Administration, Technical Support, Visio, Windows Server, Help Desk Support, SharePoint, Disaster Recovery, Windows 7
Education
University of Oklahoma 2003 — 2005
BBA, MIS
Oklahoma City Community College 1997 — 1999
Associate, Mathematics
Continental Resources November 2013 - September 2014
Chesapeake Energy October 2006 - October 2013
Kerr-McGee May 2005 - July 2006
Convergys 1999 - 2002
Skills
Active Directory, Citrix, Microsoft Office, Software Documentation, Troubleshooting, Microsoft Excel, Microsoft SQL Server, System Administration, Technical Support, Visio, Windows Server, Help Desk Support, SharePoint, Disaster Recovery, Windows 7
Education
University of Oklahoma 2003 — 2005
BBA, MIS
Oklahoma City Community College 1997 — 1999
Associate, Mathematics
Mark Sloan's Convergys Experience July 2007 - April 2008
Job CEO at SynGlyphX
Industry Information Technology and Services
Experience
SynGlyphX September 2013 - Present
RTM Consulting April 2008 - September 2013
Ventraq (RTM Consulting PSO in a Box Service Delivery) 2010 - 2010
Convergys July 2007 - April 2008
Convergys December 2003 - July 2007
Accenture July 1992 - November 2003
Andersen Consulting 1992 - 2003
WorldCom 2001 - 2002
Skills
Business Process..., Telecommunications, Program Management, Professional Services, IT Strategy, Outsourcing, Vendor Management, Management, CRM, Consulting, Managed Services, Entrepreneurship, Management Consulting, Business Planning, Training, Start-ups, Business Strategy, Solution Selling, Strategy, Change Management
Education
University of Pennsylvania - The Wharton School 1997 — 1999
Master of Business Administration (MBA), Finance and Entrepreneurial Management
University of Notre Dame 1988 — 1992
BS, Civil Engineering
Monroe High School 1984 — 1988
SynGlyphX September 2013 - Present
RTM Consulting April 2008 - September 2013
Ventraq (RTM Consulting PSO in a Box Service Delivery) 2010 - 2010
Convergys July 2007 - April 2008
Convergys December 2003 - July 2007
Accenture July 1992 - November 2003
Andersen Consulting 1992 - 2003
WorldCom 2001 - 2002
Skills
Business Process..., Telecommunications, Program Management, Professional Services, IT Strategy, Outsourcing, Vendor Management, Management, CRM, Consulting, Managed Services, Entrepreneurship, Management Consulting, Business Planning, Training, Start-ups, Business Strategy, Solution Selling, Strategy, Change Management
Education
University of Pennsylvania - The Wharton School 1997 — 1999
Master of Business Administration (MBA), Finance and Entrepreneurial Management
University of Notre Dame 1988 — 1992
BS, Civil Engineering
Monroe High School 1984 — 1988
Sean Gillispie's Convergys Experience July 2008 - April 2011
Job Recruiting Manager, Military and Veteran Recruiting Team at JPMorgan Chase
Industry Staffing and Recruiting
Experience
JPMorgan Chase September 2013 - Present
Chase May 2011 - September 2013
Convergys July 2008 - April 2011
Bank of America September 2005 - June 2008
Aerotek Aviation April 2000 - September 2005
United States Army Reserve August 1987 - August 1995
Education
University of North Florida
BA
JPMorgan Chase September 2013 - Present
Chase May 2011 - September 2013
Convergys July 2008 - April 2011
Bank of America September 2005 - June 2008
Aerotek Aviation April 2000 - September 2005
United States Army Reserve August 1987 - August 1995
Education
University of North Florida
BA
Daniel Ribic, PMP's Convergys Experience January 2004 - May 2012
Job Project Manager at Daugherty Business Solutions
Industry Information Technology and Services
Experience
Daugherty Business Solutions January 2014 - Present
NetCracker Technology Solutions May 2013 - January 2014
NetCracker Technology Solutions May 2012 - May 2013
Convergys January 2004 - May 2012
Alltel Information Services January 1995 - December 2003
Skills
SDLC, Program Management, Business Analysis, Software Project..., Integration, Vendor Management, Professional Services, PMP, Project Management, Project Planning, Telecommunications, Management, Agile Methodologies, Project Portfolio..., Testing, IT Strategy, PMO, Requirements Analysis, Process Improvement, Leadership, Resource Management, Enterprise Software, ITIL, Service Delivery, Visio, Software Development, Outsourcing, MS Project, CRM
Education
University of Notre Dame - Mendoza College of Business 1988 — 1990
MBA, Marketing, With Honors
University of Pittsburgh 1983 — 1988
BA, Political Science; Minor in Mathematics
Daugherty Business Solutions January 2014 - Present
NetCracker Technology Solutions May 2013 - January 2014
NetCracker Technology Solutions May 2012 - May 2013
Convergys January 2004 - May 2012
Alltel Information Services January 1995 - December 2003
Skills
SDLC, Program Management, Business Analysis, Software Project..., Integration, Vendor Management, Professional Services, PMP, Project Management, Project Planning, Telecommunications, Management, Agile Methodologies, Project Portfolio..., Testing, IT Strategy, PMO, Requirements Analysis, Process Improvement, Leadership, Resource Management, Enterprise Software, ITIL, Service Delivery, Visio, Software Development, Outsourcing, MS Project, CRM
Education
University of Notre Dame - Mendoza College of Business 1988 — 1990
MBA, Marketing, With Honors
University of Pittsburgh 1983 — 1988
BA, Political Science; Minor in Mathematics
Danneen Ross's Convergys Experience July 2004 - August 2009
Job at Safety Shoe Distributors
Industry Information Technology and Services
Experience
Safety Shoe Distributors September 2009 - Present
Convergys July 2004 - August 2009
Siebel Systems 1999 - 2004
Skills
Vendor Management, Business Process, Training Delivery, Learning Management, Business Process..., Program Management, Business Analysis, Process Improvement, Change Management, Software Documentation, Strategic Planning
Education
University of Notre Dame 1993 — 1997
Safety Shoe Distributors September 2009 - Present
Convergys July 2004 - August 2009
Siebel Systems 1999 - 2004
Skills
Vendor Management, Business Process, Training Delivery, Learning Management, Business Process..., Program Management, Business Analysis, Process Improvement, Change Management, Software Documentation, Strategic Planning
Education
University of Notre Dame 1993 — 1997
Jenny Burr's Convergys Experience 2008 - Present
Job Senior Manager, Speech Science at Convergys
Industry Computer Software
Experience
Convergys 2008 - Present
Intervoice April 2006 - September 2008
Intervoice 1997 - 2006
Aspect Communications 1997 - 1997
Intervoice 1995 - 1997
SEI 1994 - 1994
Skills
CTI, Speech Recognition, Contact Centers, Call Center, Multi-channel Marketing, IVR, Competitive Analysis, SaaS, Professional Services, Customer Experience, Solution Selling, VoIP, Telecommunications, Channel Partners, Cloud Computing, Mobile Devices, Call Centers, Unified Communications, Enterprise Software, Telephony, Service Delivery, Pre-sales, Analytics, Vendor Management, Cross-functional Team..., Requirements Analysis
Education
University of North Texas 1991 — 1994
BA, Business Computer Information Systems
Convergys 2008 - Present
Intervoice April 2006 - September 2008
Intervoice 1997 - 2006
Aspect Communications 1997 - 1997
Intervoice 1995 - 1997
SEI 1994 - 1994
Skills
CTI, Speech Recognition, Contact Centers, Call Center, Multi-channel Marketing, IVR, Competitive Analysis, SaaS, Professional Services, Customer Experience, Solution Selling, VoIP, Telecommunications, Channel Partners, Cloud Computing, Mobile Devices, Call Centers, Unified Communications, Enterprise Software, Telephony, Service Delivery, Pre-sales, Analytics, Vendor Management, Cross-functional Team..., Requirements Analysis
Education
University of North Texas 1991 — 1994
BA, Business Computer Information Systems
Grace Balmaceda's Convergys Experience June 1997 - September 2000
Job Customer Service Management and Real Estate Sales
Industry Real Estate
Experience
Seaside National Bank & Trust January 2009 - Present
KB HOME April 2006 - October 2008
Bank of America October 2000 - April 2006
Convergys June 1997 - September 2000
Skills
Sales, Banking, Business Development, Loans, Sales Management, Customer Service, Customer Satisfaction, Real Estate, Team Building, Account Management, Marketing, Microsoft Excel, Risk Management, Social Media Marketing, Social Media Integration, Event Planning, Sales Prospecting, Prospect Research, Office Administration, Home Equity Loans, Loan Servicing
Education
University of North Florida - College of Business Administration 2001 — 2004
Bachelor of Business Administration (B.B.A.)
Seaside National Bank & Trust January 2009 - Present
KB HOME April 2006 - October 2008
Bank of America October 2000 - April 2006
Convergys June 1997 - September 2000
Skills
Sales, Banking, Business Development, Loans, Sales Management, Customer Service, Customer Satisfaction, Real Estate, Team Building, Account Management, Marketing, Microsoft Excel, Risk Management, Social Media Marketing, Social Media Integration, Event Planning, Sales Prospecting, Prospect Research, Office Administration, Home Equity Loans, Loan Servicing
Education
University of North Florida - College of Business Administration 2001 — 2004
Bachelor of Business Administration (B.B.A.)
Bortz-Hawkins, Cindy's Convergys Experience June 1997 - November 1999
Job Workforce Management Specialist at Sprint
Industry Telecommunications
Experience
Sprint November 1999 - Present
Sprint November 1999 - December 2009
Convergys June 1997 - November 1999
OGE Electric Services August 1995 - June 1997
Education
University of Oklahoma - Price College of Business 1991 — 1995
BBA, Marketing, Management
Midwest City 1988 — 1991
Sprint November 1999 - Present
Sprint November 1999 - December 2009
Convergys June 1997 - November 1999
OGE Electric Services August 1995 - June 1997
Education
University of Oklahoma - Price College of Business 1991 — 1995
BBA, Marketing, Management
Midwest City 1988 — 1991
Gene Patton's Convergys Experience April 2014 - August 2014
Job Experience in Call Center, Customer Service and Sales
Industry Consumer Services
Experience
Voya Financial August 2014 - April 2015
Convergys April 2014 - August 2014
YP Advertising May 2012 - October 2013
Bellsouth & AT&T June 2004 - May 2012
Skills
Business Process, very hands on individual, Sales, Customer Retention, B2B, Cold Calling, Account Management, Sales Presentations, Marketing Strategy, Teamwork, Customer Service, Customer Satisfaction, Strategic Planning, New Business Development, Social Networking, Negotiation, Sales Management, Time Management, Marketing
Education
University of North Florida - College of Business Administration
Bachelor of Business Administration (BBA), Marketing, Dean's List
Voya Financial August 2014 - April 2015
Convergys April 2014 - August 2014
YP Advertising May 2012 - October 2013
Bellsouth & AT&T June 2004 - May 2012
Skills
Business Process, very hands on individual, Sales, Customer Retention, B2B, Cold Calling, Account Management, Sales Presentations, Marketing Strategy, Teamwork, Customer Service, Customer Satisfaction, Strategic Planning, New Business Development, Social Networking, Negotiation, Sales Management, Time Management, Marketing
Education
University of North Florida - College of Business Administration
Bachelor of Business Administration (BBA), Marketing, Dean's List
Dario Cupovic's Convergys Experience May 2007 - October 2008
Job Senior Data Analyst at FIS
Industry Computer Software
Experience
FIS February 2014 - Present
Lender Processing Services, Inc. (LPS) October 2008 - February 2014
Convergys May 2007 - October 2008
US Bank September 2006 - May 2007
Wachovia Bank September 2001 - September 2006
BankOne August 1998 - September 2001
Skills
Crystal Reports, Business Objects, Business Intelligence, SQL Server, Oracle SQL, Visual C#, VB.NET, VBA, ABAP, Java, Linux, Scripting, Microsoft SQL Server, C#, Oracle, ETL
Education
University of North Florida 2004 — 2008
BS, Computer Science
TSC 'Nikola Tesla' 1986 — 1990
FIS February 2014 - Present
Lender Processing Services, Inc. (LPS) October 2008 - February 2014
Convergys May 2007 - October 2008
US Bank September 2006 - May 2007
Wachovia Bank September 2001 - September 2006
BankOne August 1998 - September 2001
Skills
Crystal Reports, Business Objects, Business Intelligence, SQL Server, Oracle SQL, Visual C#, VB.NET, VBA, ABAP, Java, Linux, Scripting, Microsoft SQL Server, C#, Oracle, ETL
Education
University of North Florida 2004 — 2008
BS, Computer Science
TSC 'Nikola Tesla' 1986 — 1990
James Wheat's Convergys Experience June 2000 - December 2007
Job Global Learning Leader
Industry Professional Training & Coaching
Experience
GE August 2014 - Present
James A. Wheat January 2008 - Present
Lender Processing Services, Inc. (LPS) August 2012 - August 2013
Insite Managed Solutions July 2010 - March 2011
Lender Processing Services, Inc. (LPS) June 2009 - July 2010
Convergys June 2000 - December 2007
Bank of America 1997 - 1999
AT&T Universal Card Services 1990 - 1997
Education
University of North Florida 1991 — 2000
GE August 2014 - Present
James A. Wheat January 2008 - Present
Lender Processing Services, Inc. (LPS) August 2012 - August 2013
Insite Managed Solutions July 2010 - March 2011
Lender Processing Services, Inc. (LPS) June 2009 - July 2010
Convergys June 2000 - December 2007
Bank of America 1997 - 1999
AT&T Universal Card Services 1990 - 1997
Education
University of North Florida 1991 — 2000
Ed Applegate's Convergys Experience August 2011 - Present
Job Human Resources Business Partner
Industry Consumer Services
Experience
Convergys August 2011 - Present
TETRA Technologies January 2010 - November 2010
Bayou Steel Corporation 2007 - 2009
Interbake Foods July 2003 - March 2006
Hansen-Lambert, Inc. May 2001 - July 2003
Metals USA July 1992 - May 2001
Timco / Cal Rf June 1989 - July 1992
Halstead Industries March 1988 - June 1989
Burlington Industries, Inc March 1977 - March 1987
Skills
Employee Relations, Talent Acquisition, Applicant Tracking..., Benefits Administration, Succession Planning, Performance Management, Human Resources, Recruiting, Labor Relations, Talent Management, HRIS, Leadership Development, Workers Compensation, Deferred Compensation, Team Building, Employee Engagement, Training, Change Management, Employee Benefits, Onboarding, Personnel Management, Workforce Planning
Education
University of North Carolina at Greensboro 1973 — 1977
Master of Education (M.Ed.), Counseling Psychology
The College of William and Mary 1964 — 1968
Bachelor of Arts (B.A.), Sociology and Anthropology
Convergys August 2011 - Present
TETRA Technologies January 2010 - November 2010
Bayou Steel Corporation 2007 - 2009
Interbake Foods July 2003 - March 2006
Hansen-Lambert, Inc. May 2001 - July 2003
Metals USA July 1992 - May 2001
Timco / Cal Rf June 1989 - July 1992
Halstead Industries March 1988 - June 1989
Burlington Industries, Inc March 1977 - March 1987
Skills
Employee Relations, Talent Acquisition, Applicant Tracking..., Benefits Administration, Succession Planning, Performance Management, Human Resources, Recruiting, Labor Relations, Talent Management, HRIS, Leadership Development, Workers Compensation, Deferred Compensation, Team Building, Employee Engagement, Training, Change Management, Employee Benefits, Onboarding, Personnel Management, Workforce Planning
Education
University of North Carolina at Greensboro 1973 — 1977
Master of Education (M.Ed.), Counseling Psychology
The College of William and Mary 1964 — 1968
Bachelor of Arts (B.A.), Sociology and Anthropology
Jason Abercrombie's Convergys Experience April 2005 - February 2007
Job Network Engineer
Industry Telecommunications
Experience
Juniper Networks February 2008 - Present
DWWTC January 2007 - December 2007
Convergys April 2005 - February 2007
Stevens-Henager College November 2000 - March 2005
Skills
Juniper, BGP, MPLS, IP, ISIS, OSPF, Multicast, IPv6, Network Design, MPLS VPN, Routing, Routing Protocols, JUNOS, Network Engineering, IPSec, QoS, Networking, Network Architecture, Firewalls, Ethernet
Education
University of North Carolina at Wilmington 1992 — 1996
BA, Physics
Lexington High School
Tennessee High School
University of Tennessee
Juniper Networks February 2008 - Present
DWWTC January 2007 - December 2007
Convergys April 2005 - February 2007
Stevens-Henager College November 2000 - March 2005
Skills
Juniper, BGP, MPLS, IP, ISIS, OSPF, Multicast, IPv6, Network Design, MPLS VPN, Routing, Routing Protocols, JUNOS, Network Engineering, IPSec, QoS, Networking, Network Architecture, Firewalls, Ethernet
Education
University of North Carolina at Wilmington 1992 — 1996
BA, Physics
Lexington High School
Tennessee High School
University of Tennessee
Noelle NesSmith's Convergys Experience 2005 - 2010
Job Systems Analyst Lead at VyStar Credit Union
Industry Computer Software
Experience
VyStar Credit Union August 2014 - Present
Florida Blue January 2011 - August 2014
NorthgateArinso November 2005 - January 2011
Convergys 2005 - 2010
Merrill Lynch 1999 - 2005
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Business Process, Business Requirements, SDLC, Process Improvement, Vendor Management, User Acceptance Testing, SharePoint, Integration, Functional..., Business Intelligence, Software Documentation, SQL, Outsourcing, Business Process..., Quality Assurance, Change Management, Software Project..., Testing, Visio, Quality Center, Systems Analysis, Program Management, MS Project, Software Development, PMP, Agile Methodologies
Education
University of North Florida 1996 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
VyStar Credit Union August 2014 - Present
Florida Blue January 2011 - August 2014
NorthgateArinso November 2005 - January 2011
Convergys 2005 - 2010
Merrill Lynch 1999 - 2005
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Business Process, Business Requirements, SDLC, Process Improvement, Vendor Management, User Acceptance Testing, SharePoint, Integration, Functional..., Business Intelligence, Software Documentation, SQL, Outsourcing, Business Process..., Quality Assurance, Change Management, Software Project..., Testing, Visio, Quality Center, Systems Analysis, Program Management, MS Project, Software Development, PMP, Agile Methodologies
Education
University of North Florida 1996 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
Nick Contner's Convergys Experience Manager BenefitsNorthgate ArinsoJune 2010 - Present
Job Manager Benefits at Northgate Arinso
Industry Human Resources
Experience
Convergys Manager BenefitsNorthgate ArinsoJune 2010 - Present
Education
University of North Florida - College of Business Administration 1998 — 2003
Convergys Manager BenefitsNorthgate ArinsoJune 2010 - Present
Education
University of North Florida - College of Business Administration 1998 — 2003
Andrea Barnes's Convergys Experience April 2007 - September 2009
Job SAP HR Business Analyst at The CocaCola Company
Industry Information Technology and Services
Experience
The Coca-Cola Company September 2009 - Present
Convergys April 2007 - September 2009
Manhattan Associates August 2006 - April 2007
Intec July 2005 - August 2006
Minneapolis Public Schools January 2005 - March 2005
Convergys September 2003 - September 2004
Pecaso Americas June 2002 - September 2003
Soft Guide International April 1998 - May 2002
Ernst & Young November 1996 - April 1998
Andersen Consulting June 1995 - November 1996
Skills
SAP ERP, SAP R/3, SAP, Business Process, Personnel Management, Benefits Administration, Employee Benefits, ERP, Project Management, Recruiting, Integration, Management, Analysis, Training, Change Management, Payroll, Human Resources
Education
University of Notre Dame - Mendoza College of Business 1994 — 1995
Master of Business Administration (M.B.A.), Finance and Human Resources
Western Michigan University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance and International Business
The Coca-Cola Company September 2009 - Present
Convergys April 2007 - September 2009
Manhattan Associates August 2006 - April 2007
Intec July 2005 - August 2006
Minneapolis Public Schools January 2005 - March 2005
Convergys September 2003 - September 2004
Pecaso Americas June 2002 - September 2003
Soft Guide International April 1998 - May 2002
Ernst & Young November 1996 - April 1998
Andersen Consulting June 1995 - November 1996
Skills
SAP ERP, SAP R/3, SAP, Business Process, Personnel Management, Benefits Administration, Employee Benefits, ERP, Project Management, Recruiting, Integration, Management, Analysis, Training, Change Management, Payroll, Human Resources
Education
University of Notre Dame - Mendoza College of Business 1994 — 1995
Master of Business Administration (M.B.A.), Finance and Human Resources
Western Michigan University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance and International Business
Patrick Trainor's Convergys Experience December 2003 - June 2004
Job Senior Java Developer at Entrust
Industry Information Technology and Services
Experience
Entrust November 2013 - Present
Mobile Wellbeing Inc. April 2011 - October 2013
SMART Technologies May 2010 - March 2011
Healthanywhere Inc November 2006 - May 2010
Willow Park Wines & Spirits June 2004 - June 2006
Convergys December 2003 - June 2004
Natural Resources Canada May 2001 - October 2001
QNX Software Systems May 2000 - February 2001
Skills
Agile Methodologies, Struts, JUnit, Web Services, T-SQL, Object Oriented Design, Tomcat, Hibernate, Eclipse, JavaScript, Testing, Design Patterns, Scrum, Java, Database Design, UML, MySQL, Ant, HTML, Servlets, XML, JSP, REST, Programming, SQL, Web Applications, CSS, OOP, jQuery, jQuery UI, Dojo, Spring, Spring Security, JSON, FlexJSON, Spring Roo, NetBeans, Amazon Web Services..., Amazon EC2, Liferay, JMeter, Sprint Planning, Apache, XSLT, AspectJ, JSF, Databases, Bash
Education
University of Ottawa 1998 — 2001
Bachelor of Science, Computer Science
University of Toronto - University College 1995 — 1997
Computer Science, Artificial Intelligence
University of Ottawa 1990 — 1995
Bachelor of Science degree, Cum Laude, Physics
Entrust November 2013 - Present
Mobile Wellbeing Inc. April 2011 - October 2013
SMART Technologies May 2010 - March 2011
Healthanywhere Inc November 2006 - May 2010
Willow Park Wines & Spirits June 2004 - June 2006
Convergys December 2003 - June 2004
Natural Resources Canada May 2001 - October 2001
QNX Software Systems May 2000 - February 2001
Skills
Agile Methodologies, Struts, JUnit, Web Services, T-SQL, Object Oriented Design, Tomcat, Hibernate, Eclipse, JavaScript, Testing, Design Patterns, Scrum, Java, Database Design, UML, MySQL, Ant, HTML, Servlets, XML, JSP, REST, Programming, SQL, Web Applications, CSS, OOP, jQuery, jQuery UI, Dojo, Spring, Spring Security, JSON, FlexJSON, Spring Roo, NetBeans, Amazon Web Services..., Amazon EC2, Liferay, JMeter, Sprint Planning, Apache, XSLT, AspectJ, JSF, Databases, Bash
Education
University of Ottawa 1998 — 2001
Bachelor of Science, Computer Science
University of Toronto - University College 1995 — 1997
Computer Science, Artificial Intelligence
University of Ottawa 1990 — 1995
Bachelor of Science degree, Cum Laude, Physics
Jennifer McGoldrick's Convergys Experience January 2006 - November 2006
Job HR Supervisor
Industry Human Resources
Experience
INTEGRIS Health January 2015 - Present
Sprint October 2008 - January 2015
Sprint November 2006 - October 2008
Convergys January 2006 - November 2006
Convergys June 2004 - January 2006
Convergys January 2002 - June 2004
Skills
Training, Recruiting, Leadership, Call Centers, Management, Interviews, Team Leadership, Customer Satisfaction, Sales, Customer Service, New Hire Orientations, Hiring, Conflict Resolution, Business Process, Adult Learning Theory, Instructional Design, Performance Consulting, Training Needs Analysis, Needs Analysis, Training Facilitation, Program Management, Telecommunications
Education
University of Oklahoma 1997 — 2003
Bachelors, Criminology/Poli Sci/Seconday Education
INTEGRIS Health January 2015 - Present
Sprint October 2008 - January 2015
Sprint November 2006 - October 2008
Convergys January 2006 - November 2006
Convergys June 2004 - January 2006
Convergys January 2002 - June 2004
Skills
Training, Recruiting, Leadership, Call Centers, Management, Interviews, Team Leadership, Customer Satisfaction, Sales, Customer Service, New Hire Orientations, Hiring, Conflict Resolution, Business Process, Adult Learning Theory, Instructional Design, Performance Consulting, Training Needs Analysis, Needs Analysis, Training Facilitation, Program Management, Telecommunications
Education
University of Oklahoma 1997 — 2003
Bachelors, Criminology/Poli Sci/Seconday Education
Megan Stone's Convergys Experience May 2001 - May 2007
Job Finance Manager at Walmart
Industry Accounting
Experience
Walmart October 2011 - Present
Wal-Mart September 2009 - October 2011
Wal-Mart July 2007 - September 2009
Convergys May 2001 - May 2007
Skills
Financial Analysis, Finance, Forecasting, Accounting, Internal Audit, Sarbanes-Oxley Act, Internal Controls, Auditing, Financial Reporting, SAP, Microsoft Excel
Education
University of Oklahoma - Price College of Business 2000 — 2007
Bachelor, Accounting
Walmart October 2011 - Present
Wal-Mart September 2009 - October 2011
Wal-Mart July 2007 - September 2009
Convergys May 2001 - May 2007
Skills
Financial Analysis, Finance, Forecasting, Accounting, Internal Audit, Sarbanes-Oxley Act, Internal Controls, Auditing, Financial Reporting, SAP, Microsoft Excel
Education
University of Oklahoma - Price College of Business 2000 — 2007
Bachelor, Accounting
Rosie Tillan-Pruitt's Convergys Experience July 2005 - February 2012
Job Sr. Proposal Manager
Industry Computer Software
Experience
SAP March 2012 - Present
Convergys July 2005 - February 2012
MPS Group June 2004 - July 2005
MPS Group January 2000 - June 2005
Citistreet (formerly WellSpring Resources) July 1997 - January 2000
Skills
Customer Relations, Customer Service, Writing, Proposal Writing, Salesforce.com, Sales Support, Marketing Communications, Marketing Research, Public Relations, Writing Skills, New Business Development, Call Center, Temporary Staffing, Editing, Copy Editing, Microsoft Office, SAP, kadient, CRM software, CRM, Telecommunications, Management, Project Management, Sales Operations, Call Centers, Strategic Planning, Cross-functional Team..., RFP, Sales, Contract Negotiation
Education
University of North Florida 1990 — 2004
BA, Literature
University of North Florida 1994 — 1997
MA, English
SAP March 2012 - Present
Convergys July 2005 - February 2012
MPS Group June 2004 - July 2005
MPS Group January 2000 - June 2005
Citistreet (formerly WellSpring Resources) July 1997 - January 2000
Skills
Customer Relations, Customer Service, Writing, Proposal Writing, Salesforce.com, Sales Support, Marketing Communications, Marketing Research, Public Relations, Writing Skills, New Business Development, Call Center, Temporary Staffing, Editing, Copy Editing, Microsoft Office, SAP, kadient, CRM software, CRM, Telecommunications, Management, Project Management, Sales Operations, Call Centers, Strategic Planning, Cross-functional Team..., RFP, Sales, Contract Negotiation
Education
University of North Florida 1990 — 2004
BA, Literature
University of North Florida 1994 — 1997
MA, English
Cecil Jones's Convergys Experience February 2008 - Present
Job Business Intelligence Architect at Convergys
Industry Computer Software
Experience
Convergys February 2008 - Present
Convergys February 2001 - April 2008
Skills
Business Intelligence, TM1, Cognos, Dashboard, Data Warehouse..., Data Warehousing, Data Integration, Data Modeling, OLAP, Requirements Analysis, Requirements Gathering, Business Intelligence..., ETL, SQL, PL/SQL, Dimensional Modeling, SDLC
Education
University of North Florida
BA, Information and Computer Science
Convergys February 2008 - Present
Convergys February 2001 - April 2008
Skills
Business Intelligence, TM1, Cognos, Dashboard, Data Warehouse..., Data Warehousing, Data Integration, Data Modeling, OLAP, Requirements Analysis, Requirements Gathering, Business Intelligence..., ETL, SQL, PL/SQL, Dimensional Modeling, SDLC
Education
University of North Florida
BA, Information and Computer Science
Amanda Marcott Thottunkal, MPA's Convergys Experience August 2006 - July 2008
Job Programs Representative at Oklahoma State Department of Commerce
Industry Nonprofit Organization Management
Experience
Oklahoma Department of Commerce September 2013 - Present
Green Oklahoma July 2013 - Present
Oklahoma Public Policy Institute September 2012 - July 2013
University of Oklahoma June 2012 - March 2013
University of Oklahoma January 2011 - June 2012
SandRidge Energy January 2010 - June 2010
University of Oklahoma August 2009 - December 2009
USA Screen Printing and Embroidery November 2008 - July 2009
COPE, Inc July 2008 - November 2008
Convergys August 2006 - July 2008
Skills
Typing, Reconciliation, Collections, Statistics, Technical Writing, Creative Writing, Sales Support, Data Analysis, Data Entry, Marketing Strategy, Microsoft Office, Customer Service, SPSS, Sales Operations, Non-profits, Nonprofits, Program Development, Policy Analysis, Community Outreach, Microsoft Word, Teaching, Program Management, Grant Writing, Account Reconciliation, Public Speaking, Research, Leadership
Education
University of Oklahoma 2010 — 2013
MPA, Public Administration, 4.0
University of Oklahoma 2003 — 2007
B.A, Psychology
Moore Norman Technology Center 1999 — 2001
Certification, Business & Computer Technology
Oklahoma Department of Commerce September 2013 - Present
Green Oklahoma July 2013 - Present
Oklahoma Public Policy Institute September 2012 - July 2013
University of Oklahoma June 2012 - March 2013
University of Oklahoma January 2011 - June 2012
SandRidge Energy January 2010 - June 2010
University of Oklahoma August 2009 - December 2009
USA Screen Printing and Embroidery November 2008 - July 2009
COPE, Inc July 2008 - November 2008
Convergys August 2006 - July 2008
Skills
Typing, Reconciliation, Collections, Statistics, Technical Writing, Creative Writing, Sales Support, Data Analysis, Data Entry, Marketing Strategy, Microsoft Office, Customer Service, SPSS, Sales Operations, Non-profits, Nonprofits, Program Development, Policy Analysis, Community Outreach, Microsoft Word, Teaching, Program Management, Grant Writing, Account Reconciliation, Public Speaking, Research, Leadership
Education
University of Oklahoma 2010 — 2013
MPA, Public Administration, 4.0
University of Oklahoma 2003 — 2007
B.A, Psychology
Moore Norman Technology Center 1999 — 2001
Certification, Business & Computer Technology
Christie Hutchinson's Convergys Experience May 2004 - Present
Job Learning Strategy Consultant / Project Manager at Convergys
Industry E-Learning
Experience
Convergys May 2004 - Present
AT&T Wireless 2000 - 2003
AT&T Wireless 1995 - 2000
Convergys 1989 - 1995
Skills
Staff Development, Cross-functional Team..., Curriculum Design, Call Center, Customer Satisfaction, Performance Management, Program Management, Process Improvement, Operations Management, Coaching, Outsourcing, Vendor Management, Change Management, Customer Service, Call Centers, Training, Project Management, Leadership, Management, Recruiting, Interviews, Team Building, Human Resources, Sales, CRM, Budgets, Consulting, New Business Development, Team Management, Business Process..., Customer Experience, Business Analysis, Team Leadership, Sales Management, BPO, Leadership Development, Strategy, Organizational..., Training Delivery, Management Consulting, Needs Analysis, Service Delivery, Workforce Management, Talent Management, Employee Training, Strategic Planning
Education
University of North Florida - College of Business Administration 1991 — 1996
BA, Business Management
Allen D Nease Jr Sr High 1984 — 1987
College Preparatory, College Prep
Convergys May 2004 - Present
AT&T Wireless 2000 - 2003
AT&T Wireless 1995 - 2000
Convergys 1989 - 1995
Skills
Staff Development, Cross-functional Team..., Curriculum Design, Call Center, Customer Satisfaction, Performance Management, Program Management, Process Improvement, Operations Management, Coaching, Outsourcing, Vendor Management, Change Management, Customer Service, Call Centers, Training, Project Management, Leadership, Management, Recruiting, Interviews, Team Building, Human Resources, Sales, CRM, Budgets, Consulting, New Business Development, Team Management, Business Process..., Customer Experience, Business Analysis, Team Leadership, Sales Management, BPO, Leadership Development, Strategy, Organizational..., Training Delivery, Management Consulting, Needs Analysis, Service Delivery, Workforce Management, Talent Management, Employee Training, Strategic Planning
Education
University of North Florida - College of Business Administration 1991 — 1996
BA, Business Management
Allen D Nease Jr Sr High 1984 — 1987
College Preparatory, College Prep
Glenn Milton's Convergys Experience 1997 - 1999
Job Sr Director Texas Operations at Direct Energy
Industry Utilities
Experience
Direct Energy July 2009 - January 2012
American Water July 2005 - August 2008
Innotrac Corporation 1999 - 2005
Convergys 1997 - 1999
AT&T American Transtech 1983 - 1999
American Transtech 1983 - 1997
Skills
Business Planning, Human Resources, Outsourcing, Project Planning, Vendor Management, Mergers & Acquisitions, Direct Marketing, Contract Negotiation, Account Management, Leadership Development, Energy, Strategy, Customer Service, Business Analysis, Training, Management, Call Center, Team Building, Performance Management, Process Improvement, Team Leadership, CRM, Risk Management, Operations Management, Business Process..., Executive Management, Forecasting, Project Management, Analysis, E-commerce, Leadership, Cross-functional Team..., Change Management, Strategic Planning, Program Management, Call Centers, Start-ups, Customer Experience, Customer Satisfaction
Education
University of North Florida
BA, Political Science
Direct Energy July 2009 - January 2012
American Water July 2005 - August 2008
Innotrac Corporation 1999 - 2005
Convergys 1997 - 1999
AT&T American Transtech 1983 - 1999
American Transtech 1983 - 1997
Skills
Business Planning, Human Resources, Outsourcing, Project Planning, Vendor Management, Mergers & Acquisitions, Direct Marketing, Contract Negotiation, Account Management, Leadership Development, Energy, Strategy, Customer Service, Business Analysis, Training, Management, Call Center, Team Building, Performance Management, Process Improvement, Team Leadership, CRM, Risk Management, Operations Management, Business Process..., Executive Management, Forecasting, Project Management, Analysis, E-commerce, Leadership, Cross-functional Team..., Change Management, Strategic Planning, Program Management, Call Centers, Start-ups, Customer Experience, Customer Satisfaction
Education
University of North Florida
BA, Political Science
Sheila Barker's Convergys Experience 2003 - 2010
Job IT Service Delivery
Industry Information Technology and Services
Experience
Enterprise Integration October 2010 - October 2013
Convergys 2003 - 2010
Skills
Vendor Management, SDLC, Outsourcing, Business Analysis, Process Improvement, Integration, Software Project..., Requirements Analysis, Program Management, Change Management, SharePoint, PMP
Education
University of North Florida
Bachelor of Arts (B.A.), Literature
University of North Florida
Master of Arts (M.A.), English Language and Literature, General
Enterprise Integration October 2010 - October 2013
Convergys 2003 - 2010
Skills
Vendor Management, SDLC, Outsourcing, Business Analysis, Process Improvement, Integration, Software Project..., Requirements Analysis, Program Management, Change Management, SharePoint, PMP
Education
University of North Florida
Bachelor of Arts (B.A.), Literature
University of North Florida
Master of Arts (M.A.), English Language and Literature, General
Merrie Ann Lawther's Convergys Experience September 2007 - December 2008
Job Sr. Project Manager at SkillStorm
Industry Information Technology and Services
Experience
SkillStorm September 2015 - Present
RMS Computer Corporation March 2015 - September 2015
Bank of America May 2013 - March 2015
MBody Yoga, LLC 2009 - April 2014
EverBank March 2012 - May 2013
Bank of America August 2009 - March 2012
Sharpe Solutions February 2009 - March 2011
Vaco LLC 2009 - 2011
Convergys September 2007 - December 2008
SunGard Signix 2006 - 2007
Skills
SDLC, Project Management, Business Analysis, Process Improvement, SQL, Vendor Management, Strategic Planning, XML, Change Management, .NET, Program Management, Requirements Analysis, Outsourcing, Team Building, SharePoint, Integration, Agile Methodologies, Business Intelligence, Visio, Business Process..., Software Project..., Software Documentation, Analysis, Requirements Gathering, Leadership, Team Leadership, Management, IT Management, Business Process, Agile Project Management, Risk Management, CRM, Software Development
Education
University of North Florida 1985 — 1990
Bachelor of Science (B.S.), Computer and Information Sciences, General
University of North Florida 1985 — 1990
Bachelor of Science (B.S.), Computer Information Systems
SkillStorm September 2015 - Present
RMS Computer Corporation March 2015 - September 2015
Bank of America May 2013 - March 2015
MBody Yoga, LLC 2009 - April 2014
EverBank March 2012 - May 2013
Bank of America August 2009 - March 2012
Sharpe Solutions February 2009 - March 2011
Vaco LLC 2009 - 2011
Convergys September 2007 - December 2008
SunGard Signix 2006 - 2007
Skills
SDLC, Project Management, Business Analysis, Process Improvement, SQL, Vendor Management, Strategic Planning, XML, Change Management, .NET, Program Management, Requirements Analysis, Outsourcing, Team Building, SharePoint, Integration, Agile Methodologies, Business Intelligence, Visio, Business Process..., Software Project..., Software Documentation, Analysis, Requirements Gathering, Leadership, Team Leadership, Management, IT Management, Business Process, Agile Project Management, Risk Management, CRM, Software Development
Education
University of North Florida 1985 — 1990
Bachelor of Science (B.S.), Computer and Information Sciences, General
University of North Florida 1985 — 1990
Bachelor of Science (B.S.), Computer Information Systems
Larry Potter's Convergys Experience July 2015 - Present
Job Consultant App and Tech Solutions at Convergys
Industry Telecommunications
Experience
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys September 2008 - October 2013
Intervoice, Inc. 1999 - September 2008
Brite Voice Systems April 1994 - 1999
Touch-Talk, Inc July 1989 - March 1994
ESPI, Corp. / First Financial Resources September 1985 - July 1989
Skills
Unix, IVR, XML, VoIP, Solution Architecture, ClearCase, Linux, Visio, Speech Recognition, Wireless, Cloud Computing, Perl, SIP, Software Development, SS7, Web Services, Telecommunications, Integration, Telephony, Solaris, C, SMS, Mobile Devices, TCP/IP, Vendor Management, Screen Scraping, Eclipse, Software Project..., Tomcat, AIF, Agile Methodologies, Requirements Analysis, Multithreading, Software Engineering, Software Design, Mobile Communications, Java, SaaS, Shell Scripting, Java Enterprise Edition, Subversion, SQL, Unified Communications, ISDN, CTI, Pre-sales, JavaScript, Testing, Object Oriented Design, Automation
Education
University of North Texas 1985 — 1989
Computer Science
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys September 2008 - October 2013
Intervoice, Inc. 1999 - September 2008
Brite Voice Systems April 1994 - 1999
Touch-Talk, Inc July 1989 - March 1994
ESPI, Corp. / First Financial Resources September 1985 - July 1989
Skills
Unix, IVR, XML, VoIP, Solution Architecture, ClearCase, Linux, Visio, Speech Recognition, Wireless, Cloud Computing, Perl, SIP, Software Development, SS7, Web Services, Telecommunications, Integration, Telephony, Solaris, C, SMS, Mobile Devices, TCP/IP, Vendor Management, Screen Scraping, Eclipse, Software Project..., Tomcat, AIF, Agile Methodologies, Requirements Analysis, Multithreading, Software Engineering, Software Design, Mobile Communications, Java, SaaS, Shell Scripting, Java Enterprise Edition, Subversion, SQL, Unified Communications, ISDN, CTI, Pre-sales, JavaScript, Testing, Object Oriented Design, Automation
Education
University of North Texas 1985 — 1989
Computer Science
Colin Martello, MBA's Convergys Experience May 2010 - August 2010
Job Branch Manager at Comcar Logistics, LLC
Industry Logistics and Supply Chain
Experience
Echo Global Logistics March 2014 - Present
Comcar Logistics, LLC February 2011 - Present
Eleets Transportation January 2010 - February 2011
Convergys May 2010 - August 2010
UPS January 2000 - May 2005
Skills
Shipping, Logistics, Transportation, Transportation..., 3PL, Trucking, Freight, Truckload, LTL, Container, Warehousing, Dispatching, Supply Chain..., Supply Chain, Logistics Management, Fleet Management, Contract Negotiation, Flatbed, Sourcing, Strategic Planning
Education
University of North Florida 2008 — 2010
Masters of Business Administration, Int'l Buisiness, Economics, Poli-Sci
University of North Florida - College of Business Administration 2005 — 2008
Echo Global Logistics March 2014 - Present
Comcar Logistics, LLC February 2011 - Present
Eleets Transportation January 2010 - February 2011
Convergys May 2010 - August 2010
UPS January 2000 - May 2005
Skills
Shipping, Logistics, Transportation, Transportation..., 3PL, Trucking, Freight, Truckload, LTL, Container, Warehousing, Dispatching, Supply Chain..., Supply Chain, Logistics Management, Fleet Management, Contract Negotiation, Flatbed, Sourcing, Strategic Planning
Education
University of North Florida 2008 — 2010
Masters of Business Administration, Int'l Buisiness, Economics, Poli-Sci
University of North Florida - College of Business Administration 2005 — 2008
Alan Hatcher's Convergys Experience February 2008 - May 2008
Job .
Industry Electrical/Electronic Manufacturing
Experience
Mammoth Electronics May 2014 - Present
Green Paws Chicago March 2011 - April 2014
US Census Bureau March 2010 - September 2010
Photogenic, Inc. April 2009 - March 2010
Fund for Public Interest Research December 2008 - February 2009
Convergys February 2008 - May 2008
Norman North High School August 2006 - May 2007
Oklahoma Library for the Blind and Physically Handicapped June 2004 - June 2006
Skills
Illustrator, Photography, Adobe Creative Suite, Digital Photography, Creative Writing, Social Media, Public Relations, Photoshop, Fine Art, Graphic Design, Social Networking, Final Cut Pro, Editing
Education
University of Oklahoma 2002 — 2006
Bachelor of Fine Arts in Art, Studio Art
Mammoth Electronics May 2014 - Present
Green Paws Chicago March 2011 - April 2014
US Census Bureau March 2010 - September 2010
Photogenic, Inc. April 2009 - March 2010
Fund for Public Interest Research December 2008 - February 2009
Convergys February 2008 - May 2008
Norman North High School August 2006 - May 2007
Oklahoma Library for the Blind and Physically Handicapped June 2004 - June 2006
Skills
Illustrator, Photography, Adobe Creative Suite, Digital Photography, Creative Writing, Social Media, Public Relations, Photoshop, Fine Art, Graphic Design, Social Networking, Final Cut Pro, Editing
Education
University of Oklahoma 2002 — 2006
Bachelor of Fine Arts in Art, Studio Art
Andrew Looney's Convergys Experience August 2007 - February 2012
Job Customer Service Manager, Corporate Trainer, Actor, Director of theatrical productions
Industry Performing Arts
Experience
Budget Suites of America March 2015 - Present
Granbury Theatre Company September 2012 - December 2012
Convergys August 2007 - February 2012
The Novo Nordisk Foundation Center for Basic Metabolic Research January 2004 - November 2004
Southwest Airlines June 1994 - January 1998
Skills
Acting, Voice Over, Singing, Account Management, Customer Service, Coaching, Call Center, Leadership Development, Sales Management, Social Media, Sales Presentations, Team Building, New Business Development, Training, Strategic Planning, Microsoft Office, Marketing, Direct Sales, Call Centers, Public Speaking, Sales, Theatre
Education
University of North Texas 1981 — 1987
BA, Communications Radio/TV/Film
University of North Texas 1981 — 1987
Bachelor of Arts (BA), Communication (Radio/TV/Film)
Budget Suites of America March 2015 - Present
Granbury Theatre Company September 2012 - December 2012
Convergys August 2007 - February 2012
The Novo Nordisk Foundation Center for Basic Metabolic Research January 2004 - November 2004
Southwest Airlines June 1994 - January 1998
Skills
Acting, Voice Over, Singing, Account Management, Customer Service, Coaching, Call Center, Leadership Development, Sales Management, Social Media, Sales Presentations, Team Building, New Business Development, Training, Strategic Planning, Microsoft Office, Marketing, Direct Sales, Call Centers, Public Speaking, Sales, Theatre
Education
University of North Texas 1981 — 1987
BA, Communications Radio/TV/Film
University of North Texas 1981 — 1987
Bachelor of Arts (BA), Communication (Radio/TV/Film)
Michael Harbin's Convergys Experience August 1993 - August 2002
Job Business leader
Industry Retail
Experience
Walmart December 2014 - Present
Emco Corporation August 2011 - September 2014
Color Ad Packaging April 2009 - March 2011
Inspyre Solutions Inc. June 2008 - March 2009
Wal-Mart Canada April 2007 - June 2008
Home Depot January 2004 - March 2007
Pet Plan September 2002 - December 2003
Convergys August 1993 - August 2002
Skills
Operations Management, Team Building, Retail, Merchandising, Customer Service, Inventory Management, Customer Satisfaction, Loss Prevention, Sales Management, Strategic Planning, Team Leadership, Process Improvement, Forecasting, Performance Management, Income Statement, Management, Leadership, Purchasing, Training, P&L
Education
Webster University 1998 — 2000
MBA, Telecommunications Management
University of North Florida 1992 — 1997
BBA, Corporate Finance and Banking
Walmart December 2014 - Present
Emco Corporation August 2011 - September 2014
Color Ad Packaging April 2009 - March 2011
Inspyre Solutions Inc. June 2008 - March 2009
Wal-Mart Canada April 2007 - June 2008
Home Depot January 2004 - March 2007
Pet Plan September 2002 - December 2003
Convergys August 1993 - August 2002
Skills
Operations Management, Team Building, Retail, Merchandising, Customer Service, Inventory Management, Customer Satisfaction, Loss Prevention, Sales Management, Strategic Planning, Team Leadership, Process Improvement, Forecasting, Performance Management, Income Statement, Management, Leadership, Purchasing, Training, P&L
Education
Webster University 1998 — 2000
MBA, Telecommunications Management
University of North Florida 1992 — 1997
BBA, Corporate Finance and Banking
Dan Bidleman's Convergys Experience June 2006 - April 2009
Job Senior Programmer Analyst Oracle Corp
Industry Information Technology and Services
Experience
Oracle January 2014 - Present
Florida State College at Jacksonville April 2009 - January 2014
Convergys June 2006 - April 2009
Skills
Troubleshooting, Linux, System Administration, Linux System..., Software Documentation, Unix, Virtualization, Visio, SQL, Servers, TCP/IP, Disaster Recovery, Network Security, Network Administration, Computer Hardware, Data Center, Networking
Education
University of North Florida 2001 — 2006
Bachelor's Degree, Philosophy
Oracle January 2014 - Present
Florida State College at Jacksonville April 2009 - January 2014
Convergys June 2006 - April 2009
Skills
Troubleshooting, Linux, System Administration, Linux System..., Software Documentation, Unix, Virtualization, Visio, SQL, Servers, TCP/IP, Disaster Recovery, Network Security, Network Administration, Computer Hardware, Data Center, Networking
Education
University of North Florida 2001 — 2006
Bachelor's Degree, Philosophy
Timothy Shea's Convergys Experience March 2001 - December 2002
Job Corp IT EOS Capacity Mgmt at Staples
Industry Computer & Network Security
Experience
Staples May 2015 - Present
Great American Insurance January 2013 - May 2015
Smart IT Staffing July 2012 - January 2013
Randstad March 2012 - July 2012
SDGC July 2004 - March 2012
Convergys March 2001 - December 2002
Skills
Linux, Network Security, Java, Security, C++, SQL, MySQL, C, Windows, Firewalls, JavaScript, PHP, HTML, TCP/IP, Unix, Active Directory, Microsoft SQL Server, Information Security, Windows Server, Perl, Apache
Education
University of Phoenix 2002 — 2004
MS, Computer Information Systems
University of North Carolina at Wilmington 1997 — 1999
BS, Computer Science
Staples May 2015 - Present
Great American Insurance January 2013 - May 2015
Smart IT Staffing July 2012 - January 2013
Randstad March 2012 - July 2012
SDGC July 2004 - March 2012
Convergys March 2001 - December 2002
Skills
Linux, Network Security, Java, Security, C++, SQL, MySQL, C, Windows, Firewalls, JavaScript, PHP, HTML, TCP/IP, Unix, Active Directory, Microsoft SQL Server, Information Security, Windows Server, Perl, Apache
Education
University of Phoenix 2002 — 2004
MS, Computer Information Systems
University of North Carolina at Wilmington 1997 — 1999
BS, Computer Science
Patty Stamper's Convergys Experience January 1997 - March 2002
Job Assistant Vice President at Citibank
Industry Banking
Experience
Citibank August 2002 - Present
Convergys January 1997 - March 2002
Prudential Insurance 1986 - 1996
Skills
Business Analysis, Process Improvement, Requirements Analysis, Change Management, Analysis, Requirements Gathering, Data Analysis, Microsoft Office, Business Process
Education
University of North Florida 1973 — 1976
Bachelor of Arts (BA), Sociology
Florida State College 1973 — 1974
Associate of Arts (AA)
Citibank August 2002 - Present
Convergys January 1997 - March 2002
Prudential Insurance 1986 - 1996
Skills
Business Analysis, Process Improvement, Requirements Analysis, Change Management, Analysis, Requirements Gathering, Data Analysis, Microsoft Office, Business Process
Education
University of North Florida 1973 — 1976
Bachelor of Arts (BA), Sociology
Florida State College 1973 — 1974
Associate of Arts (AA)
Mary Dantic's Convergys Experience December 2013 - April 2014
Job Underwriting Analyst (contract position) at Aetna
Industry Insurance
Experience
Aetna June 2014 - Present
Leapforce March 2013 - Present
Convergys December 2013 - April 2014
Bryan Coday Allstate Agency February 2013 - October 2013
Citizens Property Insurance August 2012 - December 2012
US Assure June 2006 - August 2012
Prudential Financial November 1998 - June 2006
Skills
Insurance, Call Center, Customer Service, Underwriting, Lotus Notes, Property & Casualty..., Commercial Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Access, Umbrella Insurance, Call Centers, General Insurance
Education
University of North Florida 1993 — 1997
Bachelor of Science (B.S.), Biology
Bishop Kenny High School
Aetna June 2014 - Present
Leapforce March 2013 - Present
Convergys December 2013 - April 2014
Bryan Coday Allstate Agency February 2013 - October 2013
Citizens Property Insurance August 2012 - December 2012
US Assure June 2006 - August 2012
Prudential Financial November 1998 - June 2006
Skills
Insurance, Call Center, Customer Service, Underwriting, Lotus Notes, Property & Casualty..., Commercial Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Access, Umbrella Insurance, Call Centers, General Insurance
Education
University of North Florida 1993 — 1997
Bachelor of Science (B.S.), Biology
Bishop Kenny High School
Karina Castillo's Convergys Experience August 2006 - September 2008
Job Customer Service Representative at United Site Services
Industry Events Services
Experience
United Site Services January 2009 - July 2011
Convergys August 2006 - September 2008
Mr. Rooter Plumbing January 2006 - July 2006
Education
University of North Florida - College of Business Administration 2009 — 2012
BA Business Administration, Business
Saint Johns River Community College 2006 — 2009
AS in Business Administration, Business
United Site Services January 2009 - July 2011
Convergys August 2006 - September 2008
Mr. Rooter Plumbing January 2006 - July 2006
Education
University of North Florida - College of Business Administration 2009 — 2012
BA Business Administration, Business
Saint Johns River Community College 2006 — 2009
AS in Business Administration, Business
Joseph Hurd's Convergys Experience January 1998 - March 2003
Job Educator/Motivator at Tallahassee Community College
Industry Education Management
Experience
Tallahassee Community College August 2012 - Present
Chicago Public Schools August 2003 - August 2012
University of Illinois - Chicago April 2003 - May 2005
Convergys January 1998 - March 2003
Northrop Grumman Corporation February 1994 - January 1998
AT&T April 1993 - February 1994
Illinois Bell/Ameritech December 1987 - February 1992
Skills
Teaching, Public Speaking, Budgeting, Technical Writing, Documentation, Team Motivator, Coaching, Process Improvement, Word, Microsoft Office, Excel, Customer Service, Writing, Customer Relations, Leadership Development, Problem Solving, Team Building, Non-profits, Mentoring, PowerPoint, Interviewing, Strategic Planning, Community Outreach, Team Management, Change Management, Team Leadership, Analysis, Business Analysis, Program Management, Business Process..., Staff Development, Performance Management, Business Management, Data Analysis, Systems Analysis, Inventory Management
Education
University of Illinois - Chicago 2003 — 2005
M. Ed., Instructional Leadership - Mathematics focus
University of Notre Dame 1978 — 1982
B. B. A., Accounting
Tallahassee Community College August 2012 - Present
Chicago Public Schools August 2003 - August 2012
University of Illinois - Chicago April 2003 - May 2005
Convergys January 1998 - March 2003
Northrop Grumman Corporation February 1994 - January 1998
AT&T April 1993 - February 1994
Illinois Bell/Ameritech December 1987 - February 1992
Skills
Teaching, Public Speaking, Budgeting, Technical Writing, Documentation, Team Motivator, Coaching, Process Improvement, Word, Microsoft Office, Excel, Customer Service, Writing, Customer Relations, Leadership Development, Problem Solving, Team Building, Non-profits, Mentoring, PowerPoint, Interviewing, Strategic Planning, Community Outreach, Team Management, Change Management, Team Leadership, Analysis, Business Analysis, Program Management, Business Process..., Staff Development, Performance Management, Business Management, Data Analysis, Systems Analysis, Inventory Management
Education
University of Illinois - Chicago 2003 — 2005
M. Ed., Instructional Leadership - Mathematics focus
University of Notre Dame 1978 — 1982
B. B. A., Accounting
Christian Diebold's Convergys Experience September 2011 - October 2011
Job Teacher
Industry Education Management
Experience
Convergys September 2011 - October 2011
Education
University of North Texas 2001 — 2010
BA, History
Convergys September 2011 - October 2011
Education
University of North Texas 2001 — 2010
BA, History
Brian Clowes's Convergys Experience January 2005 - March 2006
Job Administrative Clerk at Secur
Industry Financial Services
Experience
Secur September 2014 - Present
WU Pay April 2011 - May 2014
Central Station Security Services October 2010 - April 2011
Bell June 2006 - October 2010
Convergys January 2005 - March 2006
Edcom Multimedia Products October 2000 - March 2003
McCain Foods November 1997 - September 2000
Skills
Customer Experience, Fraud Detection, Electronic Payments, Payments, AML, Employee Training, Strong typing skills -..., Strong problem-solving..., Experienced computer..., Customer Service, Analysis, Technical Support, Data Entry, 25 years of experience..., Strong listening skills..., Advanced working..., Hardworking, Reliable,..., Quick Learner and eager..., Bi-Lingual (English /..., Anti-Money Laundering, Risk Management, Sales, Banking, Accounts Payable, Outlook, Maxmind, E-commerce, Escalation Resolution, Online Research, Call Centers, CRM, Accounting, Team Leadership, Customer Acquisition, Software Documentation, Customer Retention, Analytics, Management, Invoicing, Customer Satisfaction, Account Management
Education
V.C.V.B. Plaster Rock, NB 2006 — 2006
Certificate received, Office Computing
University of Ottawa 1993 — 1994
Tobique Valley High School 1987 — 1993
Diploma, General Business
Secur September 2014 - Present
WU Pay April 2011 - May 2014
Central Station Security Services October 2010 - April 2011
Bell June 2006 - October 2010
Convergys January 2005 - March 2006
Edcom Multimedia Products October 2000 - March 2003
McCain Foods November 1997 - September 2000
Skills
Customer Experience, Fraud Detection, Electronic Payments, Payments, AML, Employee Training, Strong typing skills -..., Strong problem-solving..., Experienced computer..., Customer Service, Analysis, Technical Support, Data Entry, 25 years of experience..., Strong listening skills..., Advanced working..., Hardworking, Reliable,..., Quick Learner and eager..., Bi-Lingual (English /..., Anti-Money Laundering, Risk Management, Sales, Banking, Accounts Payable, Outlook, Maxmind, E-commerce, Escalation Resolution, Online Research, Call Centers, CRM, Accounting, Team Leadership, Customer Acquisition, Software Documentation, Customer Retention, Analytics, Management, Invoicing, Customer Satisfaction, Account Management
Education
V.C.V.B. Plaster Rock, NB 2006 — 2006
Certificate received, Office Computing
University of Ottawa 1993 — 1994
Tobique Valley High School 1987 — 1993
Diploma, General Business
Roland McDonald's Convergys Experience October 2008 - March 2014
Job Independent Retail Professional
Industry Warehousing
Experience
McDonald Marketing International March 1996 - Present
Convergys October 2008 - March 2014
Regis Corporation June 2000 - January 2001
Skills
Leadership Development, Expertise in Analytical..., Expertise in Throughput., Critical Thinking
Education
Numerous leadership Schools for US Army 1982 — 1989
North Georgia College and State University 1978 — 1982
Bachelor of Business Administration (BBA), Accounting and Finance
McDonald Marketing International March 1996 - Present
Convergys October 2008 - March 2014
Regis Corporation June 2000 - January 2001
Skills
Leadership Development, Expertise in Analytical..., Expertise in Throughput., Critical Thinking
Education
Numerous leadership Schools for US Army 1982 — 1989
North Georgia College and State University 1978 — 1982
Bachelor of Business Administration (BBA), Accounting and Finance
Veronica Wilson's Convergys Experience 2007 - 2010
Job Business Data Analyst
Industry Outsourcing/Offshoring
Experience
TEKsystems 2011 - Present
Citizens Property Insurance Corporation 2014 - 2014
Florida Crest Farms January 2009 - August 2013
Convergys 2007 - 2010
Convergys 2003 - 2006
Skills
Service Delivery, Workforce Management, SDLC, Process Improvement, PMO, Requirements Analysis, Business Analysis, Software Project..., SAP R/3, SAP HR, Crystal Reports, Business Objects, Cognos, SQL, Report Writing, Financial Reporting, Reporting & Analysis, Vendor Management, PMP, Call Centers, BPO, Software Documentation, SharePoint
Education
University of North Florida - College of Business Administration 1999 — 2009
Bachelor's degree, Accounting
TEKsystems 2011 - Present
Citizens Property Insurance Corporation 2014 - 2014
Florida Crest Farms January 2009 - August 2013
Convergys 2007 - 2010
Convergys 2003 - 2006
Skills
Service Delivery, Workforce Management, SDLC, Process Improvement, PMO, Requirements Analysis, Business Analysis, Software Project..., SAP R/3, SAP HR, Crystal Reports, Business Objects, Cognos, SQL, Report Writing, Financial Reporting, Reporting & Analysis, Vendor Management, PMP, Call Centers, BPO, Software Documentation, SharePoint
Education
University of North Florida - College of Business Administration 1999 — 2009
Bachelor's degree, Accounting
Daryl Dixon's Convergys Experience October 1997 - September 2004
Job Dell Account Manager Global Commercial Channel (GCC) Inside Sales
Industry Computer Networking
Experience
DELL May 2006 - Present
Convergys October 1997 - September 2004
Skills
Solution Selling, Cloud Computing, Storage, Salesforce.com, Direct Sales, Account Management, Channel Partners, Sales, VMware, Team Leadership, Sales Operations, SAN, B2B, Sales Process, Storage Solutions, Managed Services, SaaS, Pre-sales, Channel Sales, Data Center, Partner Management, Professional Services, Enterprise Software, Storage Virtualization, Virtualization, Sales Enablement, Enterprise Storage, VDI, Software Industry, Demand Generation, Storage Area Networks
Education
University of Oklahoma 1998 — 2002
Sales/Marketing
DELL May 2006 - Present
Convergys October 1997 - September 2004
Skills
Solution Selling, Cloud Computing, Storage, Salesforce.com, Direct Sales, Account Management, Channel Partners, Sales, VMware, Team Leadership, Sales Operations, SAN, B2B, Sales Process, Storage Solutions, Managed Services, SaaS, Pre-sales, Channel Sales, Data Center, Partner Management, Professional Services, Enterprise Software, Storage Virtualization, Virtualization, Sales Enablement, Enterprise Storage, VDI, Software Industry, Demand Generation, Storage Area Networks
Education
University of Oklahoma 1998 — 2002
Sales/Marketing
Rosina Gray's Convergys Experience February 1999 - August 2009
Job Member Relationship Specialist at VyStar Credit Union
Industry Banking
Experience
VyStar Credit Union Call Center ManagerGoodwill Industries of North FloridaAugust 2009 - January 2010
Convergys February 1999 - August 2009
Education
University of North Florida 2004 — 2007
BBA, Management
VyStar Credit Union Call Center ManagerGoodwill Industries of North FloridaAugust 2009 - January 2010
Convergys February 1999 - August 2009
Education
University of North Florida 2004 — 2007
BBA, Management
Rodney Smiley, CPA's Convergys Experience 1998 - 2002
Job Corporate Controller
Industry Accounting
Experience
Cain & Bultman, Inc. October 2013 - Present
Evaluation Solutions, LLC May 2011 - December 2012
Self Employed - CPA 1998 - 2012
Smiley & Smiley, PA 2002 - May 2011
Convergys 1998 - 2002
Deloitte & Touche 1996 - 1997
KPMG 1992 - 1996
Skills
Internal Controls, Financial Statements, SEC filings, Business Process..., Analysis, Due Diligence, Sarbanes-Oxley Act, Tax, Auditing, Accounting, Forecasting, Budgets, External Audit, CPA, Finance, Financial Reporting, Internal Audit, Financial Accounting, Financial Analysis, General Ledger, Fixed Assets, Payroll, QuickBooks, Accounts Payable, Management Consulting, Financial Audits, Managerial Finance, Nonprofits, Cash Flow, Strategic Planning, Governance, Corporate Finance, Account Reconciliation, Management, GAAP, Variance Analysis, Process Improvement, Accounts Receivable, Financial Planning
Education
University of North Florida - College of Business Administration 1989 — 1992
BS, Accounting
University of Florida 1984 — 1986
Bachelor of Business Administration (B.B.A.), Mechanical Engineering
Cain & Bultman, Inc. October 2013 - Present
Evaluation Solutions, LLC May 2011 - December 2012
Self Employed - CPA 1998 - 2012
Smiley & Smiley, PA 2002 - May 2011
Convergys 1998 - 2002
Deloitte & Touche 1996 - 1997
KPMG 1992 - 1996
Skills
Internal Controls, Financial Statements, SEC filings, Business Process..., Analysis, Due Diligence, Sarbanes-Oxley Act, Tax, Auditing, Accounting, Forecasting, Budgets, External Audit, CPA, Finance, Financial Reporting, Internal Audit, Financial Accounting, Financial Analysis, General Ledger, Fixed Assets, Payroll, QuickBooks, Accounts Payable, Management Consulting, Financial Audits, Managerial Finance, Nonprofits, Cash Flow, Strategic Planning, Governance, Corporate Finance, Account Reconciliation, Management, GAAP, Variance Analysis, Process Improvement, Accounts Receivable, Financial Planning
Education
University of North Florida - College of Business Administration 1989 — 1992
BS, Accounting
University of Florida 1984 — 1986
Bachelor of Business Administration (B.B.A.), Mechanical Engineering
Anthony Woodhouse's Convergys Experience June 1997 - March 2015
Job Technical Account Manager at Oracle
Industry Outsourcing/Offshoring
Experience
Oracle March 2015 - Present
Convergys June 1997 - March 2015
Skills
Software Deployment, Cloud Applications, Troubleshooting, Service Delivery, PHP, Reporting & Analysis, Requirements Analysis, Solution Architecture, Windows Server, VMware, Unix
Education
University of Northern Colorado 1993 — 1997
Bachelor of Science (BS), Business Administration, CIS
Oracle March 2015 - Present
Convergys June 1997 - March 2015
Skills
Software Deployment, Cloud Applications, Troubleshooting, Service Delivery, PHP, Reporting & Analysis, Requirements Analysis, Solution Architecture, Windows Server, VMware, Unix
Education
University of Northern Colorado 1993 — 1997
Bachelor of Science (BS), Business Administration, CIS
Jennifer Rottman's Convergys Experience January 2012 - December 2012
Job Clerical assistant/documentation expert
Industry Telecommunications
Experience
Insight Global January 2014 - Present
Anthem College August 2013 - September 2013
Convergys January 2012 - December 2012
Qmark Inc. March 2011 - July 2011
Schryver Medical, Inc. March 2008 - September 2009
Systemation, Inc. October 2007 - March 2008
American Cancer Society October 2005 - August 2006
Skills
Data Entry, file clerk, Multi-line Phone, Microsoft Office 2007, Microsoft Office Xp, Scan, Editing, Proofreading, Microsoft Office, Customer Service, Invoicing, Fax, Office Management, Outlook, Administrative..., Microsoft Word, Communication Skills
Education
Concord Career College 2005 — 2005
College Diploma, Medical Assisting
University of Northern Colorado 1994 — 2001
no degree, English Language and Literature, General
Insight Global January 2014 - Present
Anthem College August 2013 - September 2013
Convergys January 2012 - December 2012
Qmark Inc. March 2011 - July 2011
Schryver Medical, Inc. March 2008 - September 2009
Systemation, Inc. October 2007 - March 2008
American Cancer Society October 2005 - August 2006
Skills
Data Entry, file clerk, Multi-line Phone, Microsoft Office 2007, Microsoft Office Xp, Scan, Editing, Proofreading, Microsoft Office, Customer Service, Invoicing, Fax, Office Management, Outlook, Administrative..., Microsoft Word, Communication Skills
Education
Concord Career College 2005 — 2005
College Diploma, Medical Assisting
University of Northern Colorado 1994 — 2001
no degree, English Language and Literature, General
Kaneesha Sledge's Convergys Experience May 2013 - July 2013
Job UNC Greensboro Alum
Industry Consumer Services
Experience
Convergys May 2013 - July 2013
Aeropostale July 2011 - May 2013
Skills
Microsoft Excel, Customer Satisfaction, Microsoft Word, Microsoft Office, Teamwork, Cashiering, Retail, Customer Service, Sales
Education
Universita Carlo Cattaneo 2012 — 2012
University of North Carolina at Greensboro 2009 — 2012
Bachelor of Science (BS), Economics
Convergys May 2013 - July 2013
Aeropostale July 2011 - May 2013
Skills
Microsoft Excel, Customer Satisfaction, Microsoft Word, Microsoft Office, Teamwork, Cashiering, Retail, Customer Service, Sales
Education
Universita Carlo Cattaneo 2012 — 2012
University of North Carolina at Greensboro 2009 — 2012
Bachelor of Science (BS), Economics
Jenny Porter's Convergys Experience May 2003 - May 2005
Job Vice President /BP&A Analytics Lead Analyst at Citi
Industry Information Technology and Services
Experience
Citi 2014 - Present
Citi 2013 - 2014
Citi 2006 - 2013
Arbitron June 2005 - July 2006
Convergys May 2003 - May 2005
Skills
Forecasting, Financial Analysis, Finance, Leadership, Banking, Portfolio Management, Process Improvement, Variance Analysis, Analysis, Financial Modeling, Account Reconciliation, Management, Financial Forecasting, Budgets, Financial Reporting, Corporate Finance, Business Analysis, Managerial Finance, Essbase, Strategic Financial..., Financial Planning
Education
University of North Florida - College of Business Administration 2000 — 2004
Bachelor of Business Administration (BBA), Finance, General
Springbrook
Citi 2014 - Present
Citi 2013 - 2014
Citi 2006 - 2013
Arbitron June 2005 - July 2006
Convergys May 2003 - May 2005
Skills
Forecasting, Financial Analysis, Finance, Leadership, Banking, Portfolio Management, Process Improvement, Variance Analysis, Analysis, Financial Modeling, Account Reconciliation, Management, Financial Forecasting, Budgets, Financial Reporting, Corporate Finance, Business Analysis, Managerial Finance, Essbase, Strategic Financial..., Financial Planning
Education
University of North Florida - College of Business Administration 2000 — 2004
Bachelor of Business Administration (BBA), Finance, General
Springbrook
Damon Atherly's Convergys Experience 2007 - 2012
Job University of Missouri Kansas City
Industry Outsourcing/Offshoring
Experience
University of Missour Kansas City 2012 - 2015
Convergys 2007 - 2012
AEG Mortgage 2004 - 2007
Skills
Public Speaking, Program Management, Mortgage Lending, Loans, Strategic Planning, Customer Service, Research, Event Planning, Leadership, Editing
Education
University of Oregon 1984 — 1986
University of Missour Kansas City 2012 - 2015
Convergys 2007 - 2012
AEG Mortgage 2004 - 2007
Skills
Public Speaking, Program Management, Mortgage Lending, Loans, Strategic Planning, Customer Service, Research, Event Planning, Leadership, Editing
Education
University of Oregon 1984 — 1986
Ivanna Gonzalez's Convergys Experience March 2012 - June 2012
Job Student at University of North Florida
Industry Consumer Services
Experience
Kohl's Department Stores July 2010 - Present
Convergys March 2012 - June 2012
Bath and Body Works October 2011 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS X, Call Center, Retail, Sales
Education
University of North Florida 2009 — 2013
Bachelor's degree, Criminal Justice/Police Science
Ridgeview High School 2005 — 2009
Kohl's Department Stores July 2010 - Present
Convergys March 2012 - June 2012
Bath and Body Works October 2011 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS X, Call Center, Retail, Sales
Education
University of North Florida 2009 — 2013
Bachelor's degree, Criminal Justice/Police Science
Ridgeview High School 2005 — 2009
Austin Farrish's Convergys Experience July 2005 - Present
Job Team Lead at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys July 2005 - Present
Education
University of Washington 2008 — 2010
Bachelor of Arts (B.A.), Sociology
University of North Florida
Convergys July 2005 - Present
Education
University of Washington 2008 — 2010
Bachelor of Arts (B.A.), Sociology
University of North Florida
Eric Eusebio's Convergys Experience January 2008 - May 2009
Job Sales Supervisor
Industry Leisure, Travel & Tourism
Experience
getaroom.com February 2014 - Present
Sprint March 2013 - Present
Convergys January 2008 - May 2009
Dell November 2005 - October 2007
McAfee 1999 - 2000
Skills
Solution Selling, Account Management, Team Management, Sales Management, Customer Retention, Sales, Salesforce.com, Sales Process, Sales Operations, Management, Direct Sales, Key Account Management, Customer Service, Customer Satisfaction, Customer Experience, Call Centers, Channel Partners, CRM, B2B
Education
University of North Texas 1990 — 1994
Bachelor of Business Administration (BBA), Marketing
getaroom.com February 2014 - Present
Sprint March 2013 - Present
Convergys January 2008 - May 2009
Dell November 2005 - October 2007
McAfee 1999 - 2000
Skills
Solution Selling, Account Management, Team Management, Sales Management, Customer Retention, Sales, Salesforce.com, Sales Process, Sales Operations, Management, Direct Sales, Key Account Management, Customer Service, Customer Satisfaction, Customer Experience, Call Centers, Channel Partners, CRM, B2B
Education
University of North Texas 1990 — 1994
Bachelor of Business Administration (BBA), Marketing
Greg Kiwus's Convergys Experience 1999 - 2012
Job Senior Software Architect at NetCracker
Industry Telecommunications
Experience
NetCracker 2012 - Present
Convergys 1999 - 2012
Technology Applications, Inc 1997 - 1999
Skills
Solution Architecture, Business Analysis, Enterprise Architecture, Software Development, Java Enterprise Edition, Unix, Agile Methodologies, Java, Oracle, Requirements Analysis, SDLC, Software Project..., Telecommunications, Integration, Vendor Management, SOA
Education
University of Notre Dame
University of St. Thomas
NetCracker 2012 - Present
Convergys 1999 - 2012
Technology Applications, Inc 1997 - 1999
Skills
Solution Architecture, Business Analysis, Enterprise Architecture, Software Development, Java Enterprise Edition, Unix, Agile Methodologies, Java, Oracle, Requirements Analysis, SDLC, Software Project..., Telecommunications, Integration, Vendor Management, SOA
Education
University of Notre Dame
University of St. Thomas
Drew Brisby's Convergys Experience May 2012 - April 2013
Job Tier 2 Tech support at Apple
Industry Outsourcing/Offshoring
Experience
Apple May 2013 - Present
Convergys May 2012 - April 2013
Skills
OS X, Service Delivery, Customer Service, Technical Support, Call Centers, Troubleshooting, Customer Satisfaction, Windows, Telecommunications, Hardware, Operating Systems, System Administration, Customer Experience, Vendor Management, Elementary Education
Education
University of North Texas 2004 — 2008
Interdisciplinary Studies, Education
Apple May 2013 - Present
Convergys May 2012 - April 2013
Skills
OS X, Service Delivery, Customer Service, Technical Support, Call Centers, Troubleshooting, Customer Satisfaction, Windows, Telecommunications, Hardware, Operating Systems, System Administration, Customer Experience, Vendor Management, Elementary Education
Education
University of North Texas 2004 — 2008
Interdisciplinary Studies, Education
Kimberly Hatchcock's Convergys Experience December 1992 - July 1999
Job Travel Counselor at American Express Travel Services
Industry Airlines/Aviation
Experience
American Express Travel Services November 2013 - Present
British Airways July 2005 - November 2013
PRE Holdings, Inc January 2005 - May 2005
CPP North America June 1999 - August 2004
Convergys December 1992 - July 1999
Skills
Ticketing, Aviation, Airline Ticketing, Travel Management, Commercial Aviation, Airline Reservations, Airlines, Amadeus, Amadeus GDS, Business Travel, Call Centers, Customer Service, Customer Service..., Sales, Holiday Packages, Leisure Travel, Group Travel, Travel Planning, System Testing, Customer Service..., Credit Cards, IATA, Training, Flights, Airports
Education
University of North Florida 1992 — 1997
Health/Health Care Administration/Management
Brevard Community College 1990 — 1992
General Studies
American Express Travel Services November 2013 - Present
British Airways July 2005 - November 2013
PRE Holdings, Inc January 2005 - May 2005
CPP North America June 1999 - August 2004
Convergys December 1992 - July 1999
Skills
Ticketing, Aviation, Airline Ticketing, Travel Management, Commercial Aviation, Airline Reservations, Airlines, Amadeus, Amadeus GDS, Business Travel, Call Centers, Customer Service, Customer Service..., Sales, Holiday Packages, Leisure Travel, Group Travel, Travel Planning, System Testing, Customer Service..., Credit Cards, IATA, Training, Flights, Airports
Education
University of North Florida 1992 — 1997
Health/Health Care Administration/Management
Brevard Community College 1990 — 1992
General Studies
Lorena Solano's Convergys Experience September 1999 - Present
Job Owner at Solano Cycle, Inc
Industry Telecommunications
Experience
Convergys September 1999 - Present
Solano Cycle, Inc April 1999 - Present
Citibank / AT&T Universal Cards Services 1992 - 1999
Skills
Microsoft Access, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Visual Basic
Education
University of North Florida 1992 — 1997
Bachelor of Science (B.S.), Computer and Information Sciences, General
Nathan B Forrest High School 1987 — 1988
HS Diploma
Key West High School 1985 — 1987
Convergys September 1999 - Present
Solano Cycle, Inc April 1999 - Present
Citibank / AT&T Universal Cards Services 1992 - 1999
Skills
Microsoft Access, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Visual Basic
Education
University of North Florida 1992 — 1997
Bachelor of Science (B.S.), Computer and Information Sciences, General
Nathan B Forrest High School 1987 — 1988
HS Diploma
Key West High School 1985 — 1987
Harold Stokes's Convergys Experience October 2008 - October 2009
Job Procurement Officer at Oklahoma Department of Emergency Management
Industry Public Safety
Experience
Oklahoma Department of Emergency Management April 2013 - Present
Starbucks August 2012 - April 2013
FEMA July 2011 - October 2011
Red Rock Behavioral Health September 2009 - July 2011
Convergys October 2008 - October 2009
All American Fitness January 2006 - August 2006
Gold's Gym January 2005 - February 2006
Skills
Customer Service, Training
Education
University of the Rockies 2009 — 2011
Master of Arts (M.A.), Psychology
National Academy of Sports Medicine 2004 — 2005
Certified Personal Trainer, Personal training & fitness
University of Oklahoma 2002 — 2004
Bachelor's degree, Psychology
Oklahoma Department of Emergency Management April 2013 - Present
Starbucks August 2012 - April 2013
FEMA July 2011 - October 2011
Red Rock Behavioral Health September 2009 - July 2011
Convergys October 2008 - October 2009
All American Fitness January 2006 - August 2006
Gold's Gym January 2005 - February 2006
Skills
Customer Service, Training
Education
University of the Rockies 2009 — 2011
Master of Arts (M.A.), Psychology
National Academy of Sports Medicine 2004 — 2005
Certified Personal Trainer, Personal training & fitness
University of Oklahoma 2002 — 2004
Bachelor's degree, Psychology
anthony borges's Convergys Experience January 2013 - June 2014
Job Customer Service Professional
Industry Outsourcing/Offshoring
Experience
Convergys January 2013 - June 2014
Netflix August 2011 - June 2012
Education
University of Oregon 2007 — 2011
Bachelor of Sociology, Sociology, Grad
Convergys January 2013 - June 2014
Netflix August 2011 - June 2012
Education
University of Oregon 2007 — 2011
Bachelor of Sociology, Sociology, Grad
Jonathan Convery, CPA's Convergys Experience October 2007 - December 2009
Job Accountant at Barnier & Webber, LLC
Industry Accounting
Experience
Barnier & Webber, LLC July 2013 - Present
Eastern Sign Tech, LLC. December 2009 - June 2013
Convergys October 2007 - December 2009
University of North Florida August 2007 - August 2008
Skills
Payroll Taxes, Personal Income Tax..., Business Tax Planning, Small Business Tax, Incorporation Services, Estate & Gift Taxation, Bookkeeping, Accounting, Tax, Tax Returns, CPA, Budgets
Education
University of North Florida - College of Business Administration 2006 — 2008
Master of Business Administration (MBA), Finance
Barnier & Webber, LLC July 2013 - Present
Eastern Sign Tech, LLC. December 2009 - June 2013
Convergys October 2007 - December 2009
University of North Florida August 2007 - August 2008
Skills
Payroll Taxes, Personal Income Tax..., Business Tax Planning, Small Business Tax, Incorporation Services, Estate & Gift Taxation, Bookkeeping, Accounting, Tax, Tax Returns, CPA, Budgets
Education
University of North Florida - College of Business Administration 2006 — 2008
Master of Business Administration (MBA), Finance
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT