Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Michael Czajka Michael Czajka's Convergys Experience June 2015 - Present
Job Training telecommunications
Industry Telecommunications
Experience
Convergys June 2015 - Present
Teleperformance March 2015 - May 2015
MarketSource Inc. November 2014 - March 2015
Comcast Business May 2014 - October 2014
Convergys July 2012 - May 2014
Aerotek April 2012 - July 2012
Skills
Microsoft Exchange, Office 365, Powershell, Windows Azure, Microsoft Office, Information Technology, Customer Service, Sales, Sales Management, Team Leadership, Team Management, Telecommunications, CRM, Call Centers, Vendor Management, Customer Experience, Customer Satisfaction, Networking, Service Delivery, Technical Support, Troubleshooting, Managed Services, VoIP, Solution Selling, IP, Training, IT Service Management, Analysis, Direct Sales, Computer Hardware, Leadership, Process Improvement, Management, Performance Management, Team Building, Project Management, Workforce Management, Coaching, Employee Training, Strategic Planning, Employee Relations, Time Management, Change Management, Program Management, Interviews, New Business Development, Onboarding, Business Analysis, Operations Management
Education
Baker College of Port Huron 2008 — 2009
Computer Systems Networking and Telecommunications
Convergys June 2015 - Present
Teleperformance March 2015 - May 2015
MarketSource Inc. November 2014 - March 2015
Comcast Business May 2014 - October 2014
Convergys July 2012 - May 2014
Aerotek April 2012 - July 2012
Skills
Microsoft Exchange, Office 365, Powershell, Windows Azure, Microsoft Office, Information Technology, Customer Service, Sales, Sales Management, Team Leadership, Team Management, Telecommunications, CRM, Call Centers, Vendor Management, Customer Experience, Customer Satisfaction, Networking, Service Delivery, Technical Support, Troubleshooting, Managed Services, VoIP, Solution Selling, IP, Training, IT Service Management, Analysis, Direct Sales, Computer Hardware, Leadership, Process Improvement, Management, Performance Management, Team Building, Project Management, Workforce Management, Coaching, Employee Training, Strategic Planning, Employee Relations, Time Management, Change Management, Program Management, Interviews, New Business Development, Onboarding, Business Analysis, Operations Management
Education
Baker College of Port Huron 2008 — 2009
Computer Systems Networking and Telecommunications
Cody Sharp Cody Sharp's Convergys Experience April 2013 - June 2013
Job Order Puller at Applied Industrial Technologies
Industry Wholesale
Experience
Applied Industrial Technologies February 2014 - Present
Levi Strauss & Co. November 2013 - February 2014
Speedway LLC June 2013 - January 2014
Convergys April 2013 - June 2013
eBay Enterprise September 2012 - January 2013
Amazon May 2012 - August 2012
DHL February 2012 - May 2012
ConAgra Foods August 2009 - November 2011
Skills
Forklift Operator, Machine Operation, Order Picking, Sortation, Customer Service, Customer Support
Education
Lincoln College of Technology 2013 — 2013
Medical/Clinical Assistant
Beckfield College-Florence 2011 — 2012
Health and Physical Education/Fitness
Applied Industrial Technologies February 2014 - Present
Levi Strauss & Co. November 2013 - February 2014
Speedway LLC June 2013 - January 2014
Convergys April 2013 - June 2013
eBay Enterprise September 2012 - January 2013
Amazon May 2012 - August 2012
DHL February 2012 - May 2012
ConAgra Foods August 2009 - November 2011
Skills
Forklift Operator, Machine Operation, Order Picking, Sortation, Customer Service, Customer Support
Education
Lincoln College of Technology 2013 — 2013
Medical/Clinical Assistant
Beckfield College-Florence 2011 — 2012
Health and Physical Education/Fitness
Jamal Moore Jamal Moore's Convergys Experience February 2012 - May 2012
Job Desktop Publishing & Graphic Design Consultant
Industry Printing
Experience
Self-employed February 2013 - Present
Beaufort County Schools August 2012 - Present
Convergys February 2012 - May 2012
Food Lion September 2009 - December 2011
Education
Beaufort County Community College 2013 — 2015
Self-employed February 2013 - Present
Beaufort County Schools August 2012 - Present
Convergys February 2012 - May 2012
Food Lion September 2009 - December 2011
Education
Beaufort County Community College 2013 — 2015
Brandon Holt Brandon Holt's Convergys Experience February 2011 - February 2012
Job Technical Support at Support Services Group
Industry Consumer Electronics
Experience
S2G-Support Services Group September 2012 - Present
Convergys February 2011 - February 2012
Skills
Account Management, Recruiting, Microsoft Office, Leadership, Customer Service, PowerPoint, Sales, Social Media, Event Planning, Customer Satisfaction, Public Speaking, Team Leadership
Education
Baylor University 2005 — 2013
Bachelor of Arts (B.A.), Psychology
S2G-Support Services Group September 2012 - Present
Convergys February 2011 - February 2012
Skills
Account Management, Recruiting, Microsoft Office, Leadership, Customer Service, PowerPoint, Sales, Social Media, Event Planning, Customer Satisfaction, Public Speaking, Team Leadership
Education
Baylor University 2005 — 2013
Bachelor of Arts (B.A.), Psychology
Smita Barbora Smita Barbora's Convergys Experience November 2004 - September 2005
Job Lets Dream a Great Hexaware! Resource Manager Talent Acquisition at Hexaware Technologies
Industry Information Technology and Services
Experience
Hexaware Technologies June 2014 - Present
Integrated Resources January 2013 - June 2014
SystemGuru Inc August 2010 - August 2012
Logistic Solutions, Inc January 2006 - August 2010
Convergys November 2004 - September 2005
Convergys (Walsons Services Pvt Ltd) November 2003 - November 2004
Skills
Technical Recruiting, Sourcing, Vendor Management, Recruiting, Screening, Applicant Tracking..., SDLC, Temporary Placement, Management, Benefits Negotiation, Temporary Staffing, Interviews, Talent Acquisition, Internet Recruiting, Leadership, Consulting, PeopleSoft, Negotiation, Business Analysis, Staffing Services, Hiring, Resource Management, Contract Recruitment, Screening Resumes, Training, Networking, Staff Augmentation, Recruitments, Account Management, MS Excel, MS Word, MS..., Desktop Management...
Education
Graduate School of Business & Administration 2001 — 2003
MBA, Major in HR and Marketing
Bangalore University 1998 — 2001
Bachelors in Business Management, HR & Marketing
KVD
Hexaware Technologies June 2014 - Present
Integrated Resources January 2013 - June 2014
SystemGuru Inc August 2010 - August 2012
Logistic Solutions, Inc January 2006 - August 2010
Convergys November 2004 - September 2005
Convergys (Walsons Services Pvt Ltd) November 2003 - November 2004
Skills
Technical Recruiting, Sourcing, Vendor Management, Recruiting, Screening, Applicant Tracking..., SDLC, Temporary Placement, Management, Benefits Negotiation, Temporary Staffing, Interviews, Talent Acquisition, Internet Recruiting, Leadership, Consulting, PeopleSoft, Negotiation, Business Analysis, Staffing Services, Hiring, Resource Management, Contract Recruitment, Screening Resumes, Training, Networking, Staff Augmentation, Recruitments, Account Management, MS Excel, MS Word, MS..., Desktop Management...
Education
Graduate School of Business & Administration 2001 — 2003
MBA, Major in HR and Marketing
Bangalore University 1998 — 2001
Bachelors in Business Management, HR & Marketing
KVD
Ernie Cote Ernie Cote's Convergys Experience November 2004 - September 2008
Job CEO at Chemical Information Services
Industry Marketing and Advertising
Experience
Chemical Information Services November 2013 - Present
Vertical Nerve July 2010 - Present
Vertical Nerve July 2010 - November 2013
Contact Solutions March 2009 - July 2010
Convergys November 2004 - September 2008
Nuance Communications November 1999 - October 2004
Aspect Software October 1995 - November 1999
Skills
Customer Relations, Lead Generation, SaaS, Sales Management, Product Marketing, Executive Reporting, Public Speaking, Partner Marketing, Increasing Revenue, Messaging, SEO, SEM, PPC, Online Marketing, Product Management, Email Marketing, New Business Development, Marketing Strategy, Consultative Selling, Solution Selling, B2B, Account Management, Direct Sales, Affiliate Marketing, Web Analytics, Cloud Computing, Coaching, Marketing Management, Direct Marketing, Team Building, Social Media Marketing, E-commerce, Google Adwords, Google Analytics, Demand Generation, Strategic Planning, Sales Process, Channel Marketing, Sales Enablement, Online Advertising, Enterprise Software, Web Design, Channel Partners, Sales Operations, Multi-channel Marketing, Mobile Devices, Marketing, Analytics, Customer Service, Management
Education
Baylor University - Hankamer School of Business 2009 — 2011
MBA, Executive MBA
Chemical Information Services November 2013 - Present
Vertical Nerve July 2010 - Present
Vertical Nerve July 2010 - November 2013
Contact Solutions March 2009 - July 2010
Convergys November 2004 - September 2008
Nuance Communications November 1999 - October 2004
Aspect Software October 1995 - November 1999
Skills
Customer Relations, Lead Generation, SaaS, Sales Management, Product Marketing, Executive Reporting, Public Speaking, Partner Marketing, Increasing Revenue, Messaging, SEO, SEM, PPC, Online Marketing, Product Management, Email Marketing, New Business Development, Marketing Strategy, Consultative Selling, Solution Selling, B2B, Account Management, Direct Sales, Affiliate Marketing, Web Analytics, Cloud Computing, Coaching, Marketing Management, Direct Marketing, Team Building, Social Media Marketing, E-commerce, Google Adwords, Google Analytics, Demand Generation, Strategic Planning, Sales Process, Channel Marketing, Sales Enablement, Online Advertising, Enterprise Software, Web Design, Channel Partners, Sales Operations, Multi-channel Marketing, Mobile Devices, Marketing, Analytics, Customer Service, Management
Education
Baylor University - Hankamer School of Business 2009 — 2011
MBA, Executive MBA
Melissa Stonbely Melissa Stonbely's Convergys Experience 1996 - 1997
Job Engineer
Industry Defense & Space
Experience
Alion Science and Technology September 2011 - February 2013
Wyle Laboratories September 2007 - September 2011
CACCTUS 2006 - 2007
Northrop Grumman 2002 - 2006
Convergys 1996 - 1997
Skills
Systems Engineering, Software Engineering, Testing, DoD, Security Clearance, C++, CMMI, Java, Simulations, Requirements Analysis, Security, Linux, Integration, Quality Assurance, Requirements Management, Navy, SDLC, Analysis, System Architecture, Windows, Software Development, Configuration Management, Information Assurance, Networking, Agile Methodologies, Management, Software Documentation, Process Improvement, Databases, Program Management
Education
University of Central Florida 2008 — 2014
BS
Baker College Center for Graduate Studies 2004 — 2009
Associates Applied Science, Programming
Alion Science and Technology September 2011 - February 2013
Wyle Laboratories September 2007 - September 2011
CACCTUS 2006 - 2007
Northrop Grumman 2002 - 2006
Convergys 1996 - 1997
Skills
Systems Engineering, Software Engineering, Testing, DoD, Security Clearance, C++, CMMI, Java, Simulations, Requirements Analysis, Security, Linux, Integration, Quality Assurance, Requirements Management, Navy, SDLC, Analysis, System Architecture, Windows, Software Development, Configuration Management, Information Assurance, Networking, Agile Methodologies, Management, Software Documentation, Process Improvement, Databases, Program Management
Education
University of Central Florida 2008 — 2014
BS
Baker College Center for Graduate Studies 2004 — 2009
Associates Applied Science, Programming
Megan Goodier Megan Goodier's Convergys Experience September 2012 - February 2014
Job Paralegal at The Farrish Law Firm
Industry Staffing and Recruiting
Experience
The Farrish Law Firm March 2014 - Present
Convergys September 2012 - February 2014
H&R Block January 2013 - April 2013
Lab Support, a division of On Assignment December 2011 - September 2012
Government Acquisitions, Inc April 2011 - June 2011
Barnes & Noble September 2008 - April 2011
PCS Technical Services, Inc August 2006 - September 2008
Skills
Customer Service, Recruiting, Employee Relations, Outlook, Applicant Tracking..., Microsoft Office, Microsoft Excel, Talent Acquisition, Technical Recruiting, Temporary Placement, Sales, Onboarding, Sourcing, Human Resources, Microsoft Word, Team Building, Cold Calling, Team Leadership, Inventory Management, PowerPoint
Education
University of Cincinnati 2011 — 2014
Certificate, Paralegal Studies
Ball State University 1999 — 2003
BA, Theatrical Studies
The Farrish Law Firm March 2014 - Present
Convergys September 2012 - February 2014
H&R Block January 2013 - April 2013
Lab Support, a division of On Assignment December 2011 - September 2012
Government Acquisitions, Inc April 2011 - June 2011
Barnes & Noble September 2008 - April 2011
PCS Technical Services, Inc August 2006 - September 2008
Skills
Customer Service, Recruiting, Employee Relations, Outlook, Applicant Tracking..., Microsoft Office, Microsoft Excel, Talent Acquisition, Technical Recruiting, Temporary Placement, Sales, Onboarding, Sourcing, Human Resources, Microsoft Word, Team Building, Cold Calling, Team Leadership, Inventory Management, PowerPoint
Education
University of Cincinnati 2011 — 2014
Certificate, Paralegal Studies
Ball State University 1999 — 2003
BA, Theatrical Studies
Jenna Bushie Jenna Bushie's Convergys Experience March 2011 - October 2011
Job Customer Care Associate at West Corporation
Industry Telecommunications
Experience
West Corporation January 2012 - Present
West Corporation Revenue Generation October 2011 - January 2012
Convergys March 2011 - October 2011
Skills
Customer Service, Customer Satisfaction, Time Management, Customer Experience, Sales, Call Centers, Customer Retention, Training, Microsoft Office, Problem Solving, Communication
Education
Northern Michigan University 2005 — 2009
Bachelor of Science, Entertainment and Sports Promotion
Bay de Noc Community College 2002 — 2005
Associate of Arts, History and Political Science
West Corporation January 2012 - Present
West Corporation Revenue Generation October 2011 - January 2012
Convergys March 2011 - October 2011
Skills
Customer Service, Customer Satisfaction, Time Management, Customer Experience, Sales, Call Centers, Customer Retention, Training, Microsoft Office, Problem Solving, Communication
Education
Northern Michigan University 2005 — 2009
Bachelor of Science, Entertainment and Sports Promotion
Bay de Noc Community College 2002 — 2005
Associate of Arts, History and Political Science
JAMIE HOLLOWEL JAMIE HOLLOWEL's Convergys Experience August 2015 - Present
Job Experienced Customer Service Enthusiast
Industry Consumer Services
Experience
Convergys August 2015 - Present
Queens Library August 2007 - April 2013
Xenex Merchant Services April 2007 - August 2007
Skills
Customer Support, Customer Retention, Troubleshooting, Word Processing, Data Entry, Spreadsheets, Presentations, Meticulous eye for..., punctual, Goal Oriented, Motivated self-starter, insightful, Highly Adaptive
Education
CUNY School of Professional Studies 2014 — 2017
Bachelor's degree, Business Administration and Management, General
SUNY Empire State College 2010 — 2012
Business Administration and Management, General
Baruch College 2004 — 2006
Convergys August 2015 - Present
Queens Library August 2007 - April 2013
Xenex Merchant Services April 2007 - August 2007
Skills
Customer Support, Customer Retention, Troubleshooting, Word Processing, Data Entry, Spreadsheets, Presentations, Meticulous eye for..., punctual, Goal Oriented, Motivated self-starter, insightful, Highly Adaptive
Education
CUNY School of Professional Studies 2014 — 2017
Bachelor's degree, Business Administration and Management, General
SUNY Empire State College 2010 — 2012
Business Administration and Management, General
Baruch College 2004 — 2006
ALENA FIZUDEEN's Convergys Experience August 2012 - Present
Job Senior Associate, Quality and Training at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2012 - Present
Convergys August 2011 - August 2012
Convergys January 2011 - August 2011
Convergys June 2006 - January 2011
Body Central Corp. March 2004 - October 2005
Body Central Corp. March 2003 - May 2004
Skills
Organized Multi-tasker, Thought Leadership, Multichannel customer..., Passionate about..., Professional Experience, Project Administration, Close Attention to..., Employee Training, Training Delivery, Mentoring, Customer Service, Social Media, Management, Sales Operations, Retail, Leadership, Training, Sales, Call Centers, Merchandising, Customer Experience, Customer Satisfaction, Project Managers, Operations Management, Vendor Management, Performance Management, Process Improvement, BPO, Team Leadership
Education
Bellevue University 2010 — 2012
•Certificate of the Professional Customer Contact Center Management Program, Business Administration and Management, General
Seminole Community College
B.A.S. Degree, Interior Design, Interior Architecture
Convergys August 2012 - Present
Convergys August 2011 - August 2012
Convergys January 2011 - August 2011
Convergys June 2006 - January 2011
Body Central Corp. March 2004 - October 2005
Body Central Corp. March 2003 - May 2004
Skills
Organized Multi-tasker, Thought Leadership, Multichannel customer..., Passionate about..., Professional Experience, Project Administration, Close Attention to..., Employee Training, Training Delivery, Mentoring, Customer Service, Social Media, Management, Sales Operations, Retail, Leadership, Training, Sales, Call Centers, Merchandising, Customer Experience, Customer Satisfaction, Project Managers, Operations Management, Vendor Management, Performance Management, Process Improvement, BPO, Team Leadership
Education
Bellevue University 2010 — 2012
•Certificate of the Professional Customer Contact Center Management Program, Business Administration and Management, General
Seminole Community College
B.A.S. Degree, Interior Design, Interior Architecture
Kendra Dixon Kendra Dixon's Convergys Experience January 2006 - August 2006
Job Barton College Graduate
Industry Government Administration
Experience
Upper Coastal Plain Council of Governments May 2014 - Present
UCPCOG AAA September 2013 - Present
Private Care July 2013 - Present
Convergys January 2006 - August 2006
Dixon Lawn Maintenance & Landscaping July 2004 - May 2006
Barrett Place Apartments November 2003 - July 2004
Collins & Aikman May 1999 - July 2004
Collins & Aikman May 1999 - July 2004
Skills
Microsoft Excel, Office Administration, Microsoft Office, Project Planning, Brochures, Flyers, Proposal Writing, Invoice Processing, Social Skills, Phone Etiquette, Email, Appointment Scheduling, Meeting Planning, Flower Arrangements, Gift Baskets, Financial Reporting, Financial Statements, Secretarial Skills, Invoicing, Accounts Payable, Telephone Skills, Event Planning, Clerical Skills, Receptionist Duties, Spreadsheets, 10 Key
Education
Barton College 2010 — 2013
Bachelor of Social Work, Social Work
Edgecombe 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Medical Office Administration
Edgecombe Community College 2005 — 2010
Associate of Arts and Sciences (A.A.S.), Office Administration
Farmville Central High School
High School Diploma, Social Work
Upper Coastal Plain Council of Governments May 2014 - Present
UCPCOG AAA September 2013 - Present
Private Care July 2013 - Present
Convergys January 2006 - August 2006
Dixon Lawn Maintenance & Landscaping July 2004 - May 2006
Barrett Place Apartments November 2003 - July 2004
Collins & Aikman May 1999 - July 2004
Collins & Aikman May 1999 - July 2004
Skills
Microsoft Excel, Office Administration, Microsoft Office, Project Planning, Brochures, Flyers, Proposal Writing, Invoice Processing, Social Skills, Phone Etiquette, Email, Appointment Scheduling, Meeting Planning, Flower Arrangements, Gift Baskets, Financial Reporting, Financial Statements, Secretarial Skills, Invoicing, Accounts Payable, Telephone Skills, Event Planning, Clerical Skills, Receptionist Duties, Spreadsheets, 10 Key
Education
Barton College 2010 — 2013
Bachelor of Social Work, Social Work
Edgecombe 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Medical Office Administration
Edgecombe Community College 2005 — 2010
Associate of Arts and Sciences (A.A.S.), Office Administration
Farmville Central High School
High School Diploma, Social Work
Jason Houser's Convergys Experience January 2009 - April 2013
Job Consultant at Ontario Systems
Industry Financial Services
Experience
Ontario Systems April 2013 - Present
Convergys January 2009 - April 2013
Ontario Systems December 2004 - December 2008
Contractor: Information Systems August 2001 - September 2002
Saturn Electronics & Engineering November 1997 - February 2001
Skills
ERP, Business Analysis, Requirements Analysis, Visio, SDLC, SharePoint, Requirements Gathering, Process Improvement, Vendor Management, Crystal Reports, SQL, Waterfall, Business Process..., Software Development, Software Documentation, Project Management, Call Center, Call Centers, Integration, Management
Education
Ball State University 2004 — 2005
M.S., Information and Communication Sciences
Central Bible College 1991 — 1995
B.A., Biblical Studies
Ontario Systems April 2013 - Present
Convergys January 2009 - April 2013
Ontario Systems December 2004 - December 2008
Contractor: Information Systems August 2001 - September 2002
Saturn Electronics & Engineering November 1997 - February 2001
Skills
ERP, Business Analysis, Requirements Analysis, Visio, SDLC, SharePoint, Requirements Gathering, Process Improvement, Vendor Management, Crystal Reports, SQL, Waterfall, Business Process..., Software Development, Software Documentation, Project Management, Call Center, Call Centers, Integration, Management
Education
Ball State University 2004 — 2005
M.S., Information and Communication Sciences
Central Bible College 1991 — 1995
B.A., Biblical Studies
Marques Deane Marques Deane's Convergys Experience March 2002 - July 2002
Job Tier 2 Technical Support at Ultimate Software
Industry Computer Software
Experience
Ultimate Software November 2007 - Present
Harvest Solutions January 2007 - November 2007
HOPS International, Inc. October 2004 - November 2005
Triton Services September 2003 - August 2004
Down to Earth Computers September 2002 - August 2003
Convergys March 2002 - July 2002
Skills
MCP, MCSE, Dell, A+..., Microsoft SQL Server, Customer Service, Microsoft Excel, Firewalls, Internet, iPhone, Leadership, Microsoft Office, Microsoft Word, Network Administration, PowerPoint, Active Directory, Technical Support, Troubleshooting, XP, Microsoft Exchange, Windows Server, Computer Hardware, Hardware, Databases, Routers, IIS, Salesforce.com, Software Installation, Integration, Networking, Servers, .NET, T-SQL, Windows, Citrix, Windows XP
Education
Baruch College 1998 — 2002
Computer information systems, Computer and Information Sciences and Support Services
Miller-Motte Technical College-North Charleston
A+ MCSE, MCP Certifications
Ultimate Software November 2007 - Present
Harvest Solutions January 2007 - November 2007
HOPS International, Inc. October 2004 - November 2005
Triton Services September 2003 - August 2004
Down to Earth Computers September 2002 - August 2003
Convergys March 2002 - July 2002
Skills
MCP, MCSE, Dell, A+..., Microsoft SQL Server, Customer Service, Microsoft Excel, Firewalls, Internet, iPhone, Leadership, Microsoft Office, Microsoft Word, Network Administration, PowerPoint, Active Directory, Technical Support, Troubleshooting, XP, Microsoft Exchange, Windows Server, Computer Hardware, Hardware, Databases, Routers, IIS, Salesforce.com, Software Installation, Integration, Networking, Servers, .NET, T-SQL, Windows, Citrix, Windows XP
Education
Baruch College 1998 — 2002
Computer information systems, Computer and Information Sciences and Support Services
Miller-Motte Technical College-North Charleston
A+ MCSE, MCP Certifications
Lisa Tarver Lisa Tarver's Convergys Experience 1997 - 1999
Job Director of Marketing at Seacoast Medical & OccuVax
Industry Marketing and Advertising
Experience
Seacoast Pharmaceutical & OccuVAX February 2015 - September 2015
Cox Communications March 2008 - March 2014
Xerox September 2003 - February 2008
Kenexa, an IBM Company November 1999 - September 2003
Convergys 1997 - 1999
Convergys 1993 - 1997
Convergys 1991 - 1993
Convergys 1989 - 1991
Skills
Product Management, Competitive Analysis, Product Requirements, Sales Management, Sales Operations, Marketing Communications, Marketing Strategy, Strategic Negotiations, Cross-functional Team..., Strategic Leadership, Change Management, Facilitators, Communication
Education
Bellevue University
Master of Business Administration (MBA), Marketing/Marketing Management, General
Seacoast Pharmaceutical & OccuVAX February 2015 - September 2015
Cox Communications March 2008 - March 2014
Xerox September 2003 - February 2008
Kenexa, an IBM Company November 1999 - September 2003
Convergys 1997 - 1999
Convergys 1993 - 1997
Convergys 1991 - 1993
Convergys 1989 - 1991
Skills
Product Management, Competitive Analysis, Product Requirements, Sales Management, Sales Operations, Marketing Communications, Marketing Strategy, Strategic Negotiations, Cross-functional Team..., Strategic Leadership, Change Management, Facilitators, Communication
Education
Bellevue University
Master of Business Administration (MBA), Marketing/Marketing Management, General
Panpan Yan's Convergys Experience March 2014 - Present
Job Student at Ball State University
Industry Accounting
Experience
Convergys March 2014 - Present
Skills
Windows, Microsoft Excel, Management, Leadership, Customer Service, Microsoft Word, Project Management
Education
Ball State University 2010 — 2013
Bachelor's Degree, Business administration
Convergys March 2014 - Present
Skills
Windows, Microsoft Excel, Management, Leadership, Customer Service, Microsoft Word, Project Management
Education
Ball State University 2010 — 2013
Bachelor's Degree, Business administration
Chip Haywood Chip Haywood's Convergys Experience February 1998 - October 2008
Job Project Manager at West Corporation
Industry Computer Software
Experience
West Corporation October 2013 - Present
West Corporation October 2010 - October 2013
First Data Corporation March 2010 - September 2010
ACI Worldwide November 2008 - September 2009
Convergys February 1998 - October 2008
Kmart Corporation May 1979 - February 1998
Skills
PMP, Management, Software Project..., Project Management, SDLC, Team Leadership, Project Planning, Change Management, Visio, MS Project, Business Analysis, Data Center, IT Management, IT Service Management, Integration, Leadership, Outsourcing, Product Development, Project Portfolio..., Requirements Analysis, Telecommunications, Vendor Management
Education
Bellevue University 1998 — 2000
BA, Computer Science
Nebraska College of Business 1996 — 1998
Associates, Computer Science
Northwest High School 1976 — 1979
High School
West Corporation October 2013 - Present
West Corporation October 2010 - October 2013
First Data Corporation March 2010 - September 2010
ACI Worldwide November 2008 - September 2009
Convergys February 1998 - October 2008
Kmart Corporation May 1979 - February 1998
Skills
PMP, Management, Software Project..., Project Management, SDLC, Team Leadership, Project Planning, Change Management, Visio, MS Project, Business Analysis, Data Center, IT Management, IT Service Management, Integration, Leadership, Outsourcing, Product Development, Project Portfolio..., Requirements Analysis, Telecommunications, Vendor Management
Education
Bellevue University 1998 — 2000
BA, Computer Science
Nebraska College of Business 1996 — 1998
Associates, Computer Science
Northwest High School 1976 — 1979
High School
Katie Hand Katie Hand's Convergys Experience March 2011 - November 2011
Job Sr. Administrative Assistant
Industry Logistics and Supply Chain
Experience
Honeywell January 2014 - Present
Allstate November 2011 - September 2013
Convergys March 2011 - November 2011
The Wildernest Group June 1999 - December 2007
Skills
Learning Quickly, Always Willing to Learn, Flexibility, Adaptable to Changes, Great Service Skills, Customer Satisfaction, Great Communication..., Problem Solving, Fast Problem Assessment..., High Organizational..., Organized, Detail Oriented, Close Attention to..., Works Well Individually, Works Well with Others, Works Well in Groups, Technologically..., Windows, Windows..., Microsoft Office, Microsoft Word, Microsoft Excel, Formatting Documents, Adobe Acrobat, Adobe Creative Suite, Photoshop, Dreamweaver, HTML, Transcribing, Scanning Documents, Document Imaging, Information Technology, Familiar with..., Some Networking, Office Administration, Computer Hardware, Computer Security, Computer Graphics, Graphic Design, Photography, Computer Maintenance, Computer Proficiency, Computer Repair, Computers, Computer/Technical..., Computer Oriented, Technical Support, Typing, Types 85 WPM, Great Cook
Education
Baton Rouge Community College 2004 — 2007
N/A, General Studies, with a focus in English & Literature, Web Development & Graphic Design
Central Private School 1992 — 2004
High School Diploma
Honeywell January 2014 - Present
Allstate November 2011 - September 2013
Convergys March 2011 - November 2011
The Wildernest Group June 1999 - December 2007
Skills
Learning Quickly, Always Willing to Learn, Flexibility, Adaptable to Changes, Great Service Skills, Customer Satisfaction, Great Communication..., Problem Solving, Fast Problem Assessment..., High Organizational..., Organized, Detail Oriented, Close Attention to..., Works Well Individually, Works Well with Others, Works Well in Groups, Technologically..., Windows, Windows..., Microsoft Office, Microsoft Word, Microsoft Excel, Formatting Documents, Adobe Acrobat, Adobe Creative Suite, Photoshop, Dreamweaver, HTML, Transcribing, Scanning Documents, Document Imaging, Information Technology, Familiar with..., Some Networking, Office Administration, Computer Hardware, Computer Security, Computer Graphics, Graphic Design, Photography, Computer Maintenance, Computer Proficiency, Computer Repair, Computers, Computer/Technical..., Computer Oriented, Technical Support, Typing, Types 85 WPM, Great Cook
Education
Baton Rouge Community College 2004 — 2007
N/A, General Studies, with a focus in English & Literature, Web Development & Graphic Design
Central Private School 1992 — 2004
High School Diploma
Patricia Bucci's Convergys Experience January 1995 - October 2006
Job Instructional Designer at United healthcare
Industry Hospital & Health Care
Experience
United healthcare November 2014 - Present
UnitedHealth Group May 2010 - Present
Convergys January 1995 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Editing, Data Analysis, Spanish, Analysis
Education
Barry University 2000 — 2004
Bachelor of Business Administration (BBA), International Business
United healthcare November 2014 - Present
UnitedHealth Group May 2010 - Present
Convergys January 1995 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Editing, Data Analysis, Spanish, Analysis
Education
Barry University 2000 — 2004
Bachelor of Business Administration (BBA), International Business
Roy Ben-Shalom Roy Ben-Shalom's Convergys Experience September 2005 - September 2007
Job PostDoctoral Researcher
Industry Research
Experience
UCSF March 2014 - Present
Bar Ilan University October 2009 - October 2013
Convergys September 2005 - September 2007
Skills
CUDA, Parallel Computing, Algorithms, Machine Learning, Artificial Intelligence, Computational Biology, Computer Science, Matlab, Bioinformatics, Programming, Neuroscience, Science, Statistics, Animal Models, Algorithm Design, Object Oriented Design, Python, C++, C, Computational..., Software Engineering, Data Analysis, Optimization, Electrophysiology, Multithreading, Java, Perl, Software Development, Linux, Software Design, OOP, GPGPU, Mathematical Modeling, Research, Image Processing, Signal Processing, Teaching, Physics, Molecular Biology, LaTeX, Life Sciences, Experimentation, Scientific Writing, Project Management, Biochemistry, Cell Biology, Simulations, Scientific Computing, Cell Culture
Education
Bar-Ilan University 2010 — 2014
Doctor of Philosophy (Ph.D.), Neuroscience
Bar-Ilan University 2007 — 2009
Msc, Neuroscience
Ben-Gurion University of the Negev 2002 — 2005
Bachelor of Science (BSc), Computer Science and Bioinformatics
UCSF March 2014 - Present
Bar Ilan University October 2009 - October 2013
Convergys September 2005 - September 2007
Skills
CUDA, Parallel Computing, Algorithms, Machine Learning, Artificial Intelligence, Computational Biology, Computer Science, Matlab, Bioinformatics, Programming, Neuroscience, Science, Statistics, Animal Models, Algorithm Design, Object Oriented Design, Python, C++, C, Computational..., Software Engineering, Data Analysis, Optimization, Electrophysiology, Multithreading, Java, Perl, Software Development, Linux, Software Design, OOP, GPGPU, Mathematical Modeling, Research, Image Processing, Signal Processing, Teaching, Physics, Molecular Biology, LaTeX, Life Sciences, Experimentation, Scientific Writing, Project Management, Biochemistry, Cell Biology, Simulations, Scientific Computing, Cell Culture
Education
Bar-Ilan University 2010 — 2014
Doctor of Philosophy (Ph.D.), Neuroscience
Bar-Ilan University 2007 — 2009
Msc, Neuroscience
Ben-Gurion University of the Negev 2002 — 2005
Bachelor of Science (BSc), Computer Science and Bioinformatics
Amber Wilcox's Convergys Experience September 2009 - April 2010
Job Aspiring Radio Personality & Recording Arts Engineer
Industry Entertainment
Experience
US Army September 2011 - June 2014
Convergys September 2009 - April 2010
Skills
Team Leadership, Problem Solver, Persuasive Communication, Fast Learner, operating heavy..., warehouse operations, GCSS-Army Knowledge, Punctual, Communication, Customer Satisfaction, Customer Service, Leadership, Logistics, Problem Solving, Training, Event Planning
Education
Los Angeles Film School 2014 — 2015
Associate's Degree
Baton Rouge Community College 2009 — 2010
Chemical Process Technology
US Army September 2011 - June 2014
Convergys September 2009 - April 2010
Skills
Team Leadership, Problem Solver, Persuasive Communication, Fast Learner, operating heavy..., warehouse operations, GCSS-Army Knowledge, Punctual, Communication, Customer Satisfaction, Customer Service, Leadership, Logistics, Problem Solving, Training, Event Planning
Education
Los Angeles Film School 2014 — 2015
Associate's Degree
Baton Rouge Community College 2009 — 2010
Chemical Process Technology
Jasmine Parks Jasmine Parks's Convergys Experience October 2011 - May 2013
Job Marketing Campaign Manager at Kent Marketing Group
Industry Marketing and Advertising
Experience
Kent Marketing Group February 2014 - Present
Convergys October 2011 - May 2013
VIPdesk March 2010 - April 2012
Skills
Customer Experience, Marketing, Customer Service, Customer Satisfaction, Customer Retention, Sales, CRM, Market Research, Marketing Strategy, Marketing Communications, Account Management, Email Marketing, Time Management, Online Marketing, Retail, Leadership, Management, Team Management
Education
Bauder College 2014 — 2015
Associate's degree- candidate, Fashion Merchandising
Kent Marketing Group February 2014 - Present
Convergys October 2011 - May 2013
VIPdesk March 2010 - April 2012
Skills
Customer Experience, Marketing, Customer Service, Customer Satisfaction, Customer Retention, Sales, CRM, Market Research, Marketing Strategy, Marketing Communications, Account Management, Email Marketing, Time Management, Online Marketing, Retail, Leadership, Management, Team Management
Education
Bauder College 2014 — 2015
Associate's degree- candidate, Fashion Merchandising
Dawn Kraft's Convergys Experience March 2015 - Present
Job Executive Administrative Assistant & Graphic Design Professional
Industry Graphic Design
Experience
Convergys March 2015 - Present
Felicia's Fashions June 2006 - Present
Various Temporary Assignments January 1995 - February 2007
Stericycle 1997 - 1997
Intracorp 1995 - 1995
Gifts & Products, Inc January 1992 - December 1994
Skills
3D Graphics, Management, Administrative..., Customer Service..., Organization Skills, 3D Rendering, 10 Key, Accounts Payable, Accounts Receivable, Administration, Confidentiality, Customer Service, Data Entry, Daz Studio, Executive..., Hiring, Human Resources, IBM PC, Microsoft Excel, Microsoft Office, Microsoft Word, Office Administration, Office Management, Outlook, PaintShop Pro, Payroll, Photoshop, Poser, Problem Solving, Receptionist Duties, Sales Administration, Social Skills, Telephone Skills
Education
Cypress College
Psychology - Hospice Care & Grief Counseling, 3.7
Bay Path University 1986 — 1987
Legal Assistant/Paralegal
Cypress College
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Convergys March 2015 - Present
Felicia's Fashions June 2006 - Present
Various Temporary Assignments January 1995 - February 2007
Stericycle 1997 - 1997
Intracorp 1995 - 1995
Gifts & Products, Inc January 1992 - December 1994
Skills
3D Graphics, Management, Administrative..., Customer Service..., Organization Skills, 3D Rendering, 10 Key, Accounts Payable, Accounts Receivable, Administration, Confidentiality, Customer Service, Data Entry, Daz Studio, Executive..., Hiring, Human Resources, IBM PC, Microsoft Excel, Microsoft Office, Microsoft Word, Office Administration, Office Management, Outlook, PaintShop Pro, Payroll, Photoshop, Poser, Problem Solving, Receptionist Duties, Sales Administration, Social Skills, Telephone Skills
Education
Cypress College
Psychology - Hospice Care & Grief Counseling, 3.7
Bay Path University 1986 — 1987
Legal Assistant/Paralegal
Cypress College
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
David Whyburn David Whyburn's Convergys Experience May 1997 - April 2004
Job Call Center Director at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek November 2007 - Present
Communications Services for the Deaf April 2004 - September 2007
Convergy's May 1997 - April 2004
Education
Baylor University 1972 — 1977
BS, Education
StarTek November 2007 - Present
Communications Services for the Deaf April 2004 - September 2007
Convergy's May 1997 - April 2004
Education
Baylor University 1972 — 1977
BS, Education
Phyllis Gerheart Phyllis Gerheart's Convergys Experience December 2006 - July 2011
Job I am searching for a job in Human Resource Management at an entry level or intern level.
Industry Human Resources
Experience
Asssociate's degree in Human Resource Management 2014 February 2015 - Present
Virgina College September 2012 - December 2014
GC Services July 2012 - August 2012
Convergys December 2006 - July 2011
Convergys Clarksville TN August 2003 - July 2011
Cingular Wireless October 2003 - March 2005
Fleet Credit Card Services Colorado Springs Co October 2000 - August 2003
Skills
Quality Assurance, Administrative..., Business Development, Employee Benefits, Customer Service, Curriculum Design, E-Learning, Food, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Problem Solving, Recruiting, Invoicing, Call Centers, Training, Vendor Management, Team Leadership, Process Improvement, Management, Sales, Team Building, Customer Satisfaction
Education
Virginia College-Birmingham 2012 — 2014
Associate's degree in Human Resource Management
Bellevue University 2009 — 2011
BS, Call center management.
Asssociate's degree in Human Resource Management 2014 February 2015 - Present
Virgina College September 2012 - December 2014
GC Services July 2012 - August 2012
Convergys December 2006 - July 2011
Convergys Clarksville TN August 2003 - July 2011
Cingular Wireless October 2003 - March 2005
Fleet Credit Card Services Colorado Springs Co October 2000 - August 2003
Skills
Quality Assurance, Administrative..., Business Development, Employee Benefits, Customer Service, Curriculum Design, E-Learning, Food, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Problem Solving, Recruiting, Invoicing, Call Centers, Training, Vendor Management, Team Leadership, Process Improvement, Management, Sales, Team Building, Customer Satisfaction
Education
Virginia College-Birmingham 2012 — 2014
Associate's degree in Human Resource Management
Bellevue University 2009 — 2011
BS, Call center management.
Jonathan Roper's Convergys Experience December 2012 - August 2013
Job Customer Service Representative at Westar Energy
Industry Utilities
Experience
Westar Energy August 2014 - Present
NCH September 2013 - August 2014
Convergys December 2012 - August 2013
Convergys October 2011 - December 2012
Reece & Nichols Realtors August 2007 - December 2011
Affinitas August 2009 - September 2011
Affinitas September 2008 - June 2009
Skills
Management, Goal Setting, Performance Motivation, Sales Motivation, Exceed Sales Goals, Customer Service..., Customer Service, Sales, Email Marketing, Event Planning, Employee Training, Team Leadership, Coaching, Leadership, Customer Satisfaction, Public Speaking
Education
Baker University 2003 — 2009
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Baker University
Master of Business Administration (MBA)
Westar Energy August 2014 - Present
NCH September 2013 - August 2014
Convergys December 2012 - August 2013
Convergys October 2011 - December 2012
Reece & Nichols Realtors August 2007 - December 2011
Affinitas August 2009 - September 2011
Affinitas September 2008 - June 2009
Skills
Management, Goal Setting, Performance Motivation, Sales Motivation, Exceed Sales Goals, Customer Service..., Customer Service, Sales, Email Marketing, Event Planning, Employee Training, Team Leadership, Coaching, Leadership, Customer Satisfaction, Public Speaking
Education
Baker University 2003 — 2009
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Baker University
Master of Business Administration (MBA)
Sabahat Ali Khan's Convergys Experience August 2003 - April 2004
Job Engagement Manager at Syntel
Industry Information Technology and Services
Experience
Syntel August 2015 - Present
Syntel May 2014 - August 2015
Syntel September 2006 - April 2014
Convergys August 2003 - April 2004
Skills
Business Analysis, Resource Management, Requirements Gathering, Requirements Analysis, SDLC, iRise, Service Delivery, Business Requirements, Project Management, Requirements Management, Visio, Team Management, Testing, Systems Analysis, Software Project..., Waterfall, IT Strategy, IT Operations, Agile Methodologies, Project Portfolio..., Leadership, User Acceptance Testing, Change Management, Gap Analysis, Software Documentation, MS Project, UML, Scrum, Portfolio Management, Agile Project Management, CRM, Business Process..., Project Planning, Test Planning, Solution Architecture, Business Process, Management, Vendor Management, Project Delivery, Pre-sales, Data Warehousing, Business Intelligence, PMO, Integration
Education
Barkatullah Vishwavidyalaya 1999 — 2003
B.E, Mechanical
National Institute of Information Technology 2001 — 2003
DNIIT, Software Design and Devlopment
Campion School
Syntel August 2015 - Present
Syntel May 2014 - August 2015
Syntel September 2006 - April 2014
Convergys August 2003 - April 2004
Skills
Business Analysis, Resource Management, Requirements Gathering, Requirements Analysis, SDLC, iRise, Service Delivery, Business Requirements, Project Management, Requirements Management, Visio, Team Management, Testing, Systems Analysis, Software Project..., Waterfall, IT Strategy, IT Operations, Agile Methodologies, Project Portfolio..., Leadership, User Acceptance Testing, Change Management, Gap Analysis, Software Documentation, MS Project, UML, Scrum, Portfolio Management, Agile Project Management, CRM, Business Process..., Project Planning, Test Planning, Solution Architecture, Business Process, Management, Vendor Management, Project Delivery, Pre-sales, Data Warehousing, Business Intelligence, PMO, Integration
Education
Barkatullah Vishwavidyalaya 1999 — 2003
B.E, Mechanical
National Institute of Information Technology 2001 — 2003
DNIIT, Software Design and Devlopment
Campion School
Sue Mace's Convergys Experience June 1999 - June 2000
Job Curriculum Manager Team Leader, Branch Learning and Development at Edward Jones
Industry Financial Services
Experience
Edward Jones April 2015 - Present
MaritzCX June 2014 - April 2015
Maritz Research November 2008 - May 2014
Maritz June 2008 - November 2008
Convergys Corp. May 2006 - February 2008
Convergys Corp. June 2000 - May 2006
Convergys June 1999 - June 2000
Maritz 1994 - 1999
Skills
Performance Management, Instructional Design, Change Management, Management Consulting, Employee Engagement, Organizational..., Training, Coaching, Leadership Development, Leadership, Onboarding, Workshop Facilitation, Market Research, Call Center Management, Vendor Management, Strategic Planning, Program Management, Call Centers, Process Improvement, Management, Operations Management, Cross-functional Team..., Customer Experience, Strategy, Call Center..., Talent Management, Customer Satisfaction, Organizational..., E-Learning, Employee Training, Performance Improvement, Team Leadership, Team Building, CRM, Employee Relations, Customer Retention, Recruiting, Survey Design, Time Management, Interviews, Training Delivery, Marketing Research, Management Development, Account Management, Analytics, Business Process..., Segmentation, Call Center Development, Quantitative Research, Contact Centers
Education
Ball State University
BS, Communications, Theatre
Southern Illinois University, Carbondale
MS, Communications
Edward Jones April 2015 - Present
MaritzCX June 2014 - April 2015
Maritz Research November 2008 - May 2014
Maritz June 2008 - November 2008
Convergys Corp. May 2006 - February 2008
Convergys Corp. June 2000 - May 2006
Convergys June 1999 - June 2000
Maritz 1994 - 1999
Skills
Performance Management, Instructional Design, Change Management, Management Consulting, Employee Engagement, Organizational..., Training, Coaching, Leadership Development, Leadership, Onboarding, Workshop Facilitation, Market Research, Call Center Management, Vendor Management, Strategic Planning, Program Management, Call Centers, Process Improvement, Management, Operations Management, Cross-functional Team..., Customer Experience, Strategy, Call Center..., Talent Management, Customer Satisfaction, Organizational..., E-Learning, Employee Training, Performance Improvement, Team Leadership, Team Building, CRM, Employee Relations, Customer Retention, Recruiting, Survey Design, Time Management, Interviews, Training Delivery, Marketing Research, Management Development, Account Management, Analytics, Business Process..., Segmentation, Call Center Development, Quantitative Research, Contact Centers
Education
Ball State University
BS, Communications, Theatre
Southern Illinois University, Carbondale
MS, Communications
Remmy Ar'emen's Convergys Experience November 2013 - January 2014
Job Avantgarde. Analyst. Artist.
Industry Consumer Services
Experience
Sip and Spatter June 2015 - Present
Bright Images January 2015 - May 2015
STARTEK December 2014 - January 2015
GreenSky Credit March 2014 - September 2014
Convergys November 2013 - January 2014
Self August 2012 - November 2013
GSI Commerce September 2011 - August 2012
GSI Commerce June 2009 - September 2011
GSI Commerce August 2008 - June 2009
CNC Cabinet Components July 2006 - August 2008
Skills
Process Improvement, Microsoft Excel, Quality Assurance, Customer Satisfaction, Call Centers, Time Management, Management, Customer Service, Customer Experience, Analysis, Creative Problem Solving, Creative Writing, PowerPoint, Image Editing, Outlook, SharePoint, Microsoft Word, Photo Editing, NICE, Coaching, Digital Photography, Training, Acrylic Painting, Art, Mixed Media
Education
Beckfield College-Florence 2013 — 2017
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
South Area Adult Ed 2003 — 2003
GED, General
Bayside HighShcool 2000 — 2003
GED, General, 3.5
Sip and Spatter June 2015 - Present
Bright Images January 2015 - May 2015
STARTEK December 2014 - January 2015
GreenSky Credit March 2014 - September 2014
Convergys November 2013 - January 2014
Self August 2012 - November 2013
GSI Commerce September 2011 - August 2012
GSI Commerce June 2009 - September 2011
GSI Commerce August 2008 - June 2009
CNC Cabinet Components July 2006 - August 2008
Skills
Process Improvement, Microsoft Excel, Quality Assurance, Customer Satisfaction, Call Centers, Time Management, Management, Customer Service, Customer Experience, Analysis, Creative Problem Solving, Creative Writing, PowerPoint, Image Editing, Outlook, SharePoint, Microsoft Word, Photo Editing, NICE, Coaching, Digital Photography, Training, Acrylic Painting, Art, Mixed Media
Education
Beckfield College-Florence 2013 — 2017
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
South Area Adult Ed 2003 — 2003
GED, General
Bayside HighShcool 2000 — 2003
GED, General, 3.5
Puneet Singh's Convergys Experience October 2007 - January 2010
Job Looking for Job Seekers in the Oregon region.
Industry Information Technology and Services
Experience
Aditi Staffing September 2014 - Present
Vati Technologies June 2014 - August 2014
Zynom Technologies (P) Ltd. February 2014 - April 2014
Volt Workforce Solutions December 2012 - February 2014
Lancesoft August 2010 - August 2012
Convergys October 2007 - January 2010
Skills
Screening, Technical Recruiting, Staffing Services, Rate Negotiation, Talent Acquisition, Resource Management, Performance Tuning, Staff Augmentation, Negotiation, Benefits Negotiation, Recruiting, Internet Recruiting, Sourcing, Temporary Placement, Interviews, IT Recruitment, Recruitments, Talent Management, Contract Recruitment, Human Resources, Screening Resumes, CRM, Hiring, Applicant Tracking..., Permanent Placement, Employee Relations, Executive Search, PeopleSoft, Resume, Networking, Onboarding, Job Descriptions, Taleo, College Recruiting, Temporary Staffing, Employee Referral..., Boolean Searching, HRIS, RPO, E-recruitment, Recruitment Advertising, HR Consulting, Performance Appraisal, Reference Checking, Employee Engagement, Background Checks, Job Fairs, Employer Branding, Cold Calling, Exit Interviews
Education
Bangalore University
Bachelor's degree, Art/Art Studies, General
Presidency School 1994 — 2004
Aditi Staffing September 2014 - Present
Vati Technologies June 2014 - August 2014
Zynom Technologies (P) Ltd. February 2014 - April 2014
Volt Workforce Solutions December 2012 - February 2014
Lancesoft August 2010 - August 2012
Convergys October 2007 - January 2010
Skills
Screening, Technical Recruiting, Staffing Services, Rate Negotiation, Talent Acquisition, Resource Management, Performance Tuning, Staff Augmentation, Negotiation, Benefits Negotiation, Recruiting, Internet Recruiting, Sourcing, Temporary Placement, Interviews, IT Recruitment, Recruitments, Talent Management, Contract Recruitment, Human Resources, Screening Resumes, CRM, Hiring, Applicant Tracking..., Permanent Placement, Employee Relations, Executive Search, PeopleSoft, Resume, Networking, Onboarding, Job Descriptions, Taleo, College Recruiting, Temporary Staffing, Employee Referral..., Boolean Searching, HRIS, RPO, E-recruitment, Recruitment Advertising, HR Consulting, Performance Appraisal, Reference Checking, Employee Engagement, Background Checks, Job Fairs, Employer Branding, Cold Calling, Exit Interviews
Education
Bangalore University
Bachelor's degree, Art/Art Studies, General
Presidency School 1994 — 2004
Sawanna Randolph's Convergys Experience May 2009 - October 2009
Job Packer at CliCo Storage Company
Industry Consumer Services
Experience
Cli-Co Storage Company July 2012 - Present
ACS Office Solutions September 2010 - January 2011
Convergys May 2009 - October 2009
Skills
•Good communicator;..., •Dependable, Reliable,..., •Persistent and..., •Trustworthy, honest,..., •Team-player; works..., •Good computer skills
Education
Beaufort County Community College 2011 — 2014
Associate's degree, Computer Technology/Computer Systems Technology
Washington High School 2003 — 2007
High school diploma, General Studies
Cli-Co Storage Company July 2012 - Present
ACS Office Solutions September 2010 - January 2011
Convergys May 2009 - October 2009
Skills
•Good communicator;..., •Dependable, Reliable,..., •Persistent and..., •Trustworthy, honest,..., •Team-player; works..., •Good computer skills
Education
Beaufort County Community College 2011 — 2014
Associate's degree, Computer Technology/Computer Systems Technology
Washington High School 2003 — 2007
High school diploma, General Studies
Kim Valetutto Kim Valetutto's Convergys Experience 2006 - 2007
Job Project Manager
Industry Insurance
Experience
Blue Cross Blue Shield of Florida December 2010 - Present
A.J. Johns, Inc. December 2007 - November 2010
Convergys 2006 - 2007
Balfour Beatty Rail 2002 - 2005
Steverson Staffing 2001 - 2002
Ajilon 1999 - 2001
Jacksonville Jaguars 1997 - 2001
First Union National Bank 1997 - 1999
Skills
MS Project, Project Management, Customer Service, Applicant Tracking..., CRM, Cross-functional Team..., Leadership, Management, SharePoint, Recruiting, Budgets, Negotiation, Business Analysis, Marketing, Human Resources, Project Planning, Software Documentation, Time Management, Employee Benefits, Event Management, Process Improvement, Marketing Strategy, Forecasting
Education
Baylor University 1992 — 1994
Bachelor of Arts, Speech Communications
California State University-Fullerton 1990 — 1992
Speech Communications
Blue Cross Blue Shield of Florida December 2010 - Present
A.J. Johns, Inc. December 2007 - November 2010
Convergys 2006 - 2007
Balfour Beatty Rail 2002 - 2005
Steverson Staffing 2001 - 2002
Ajilon 1999 - 2001
Jacksonville Jaguars 1997 - 2001
First Union National Bank 1997 - 1999
Skills
MS Project, Project Management, Customer Service, Applicant Tracking..., CRM, Cross-functional Team..., Leadership, Management, SharePoint, Recruiting, Budgets, Negotiation, Business Analysis, Marketing, Human Resources, Project Planning, Software Documentation, Time Management, Employee Benefits, Event Management, Process Improvement, Marketing Strategy, Forecasting
Education
Baylor University 1992 — 1994
Bachelor of Arts, Speech Communications
California State University-Fullerton 1990 — 1992
Speech Communications
Al Santos Al Santos's Convergys Experience April 2003 - May 2009
Job Chief Executive Officer at Lincoln County Medical Center
Industry Hospital & Health Care
Experience
Lincoln County Medical Center June 2009 - Present
Convergys April 2003 - May 2009
Humana June 2002 - April 2003
United Healthcare June 1999 - June 2002
FirstCommunity Health Plan October 1996 - June 1999
Foundation Federal Health Services January 1996 - October 1996
US Army June 1973 - January 1996
Skills
Six Sigma, Customer Service, Management, Cross-functional Team..., Leadership, Budgets, Training, Change Management, Project Management, Outsourcing, Operations Management, Analysis, Strategic Planning, Medicare, Process Improvement
Education
Baylor University 1984 — 1986
University of California, Berkeley 1969 — 1973
BS, Fiance
Lincoln County Medical Center June 2009 - Present
Convergys April 2003 - May 2009
Humana June 2002 - April 2003
United Healthcare June 1999 - June 2002
FirstCommunity Health Plan October 1996 - June 1999
Foundation Federal Health Services January 1996 - October 1996
US Army June 1973 - January 1996
Skills
Six Sigma, Customer Service, Management, Cross-functional Team..., Leadership, Budgets, Training, Change Management, Project Management, Outsourcing, Operations Management, Analysis, Strategic Planning, Medicare, Process Improvement
Education
Baylor University 1984 — 1986
University of California, Berkeley 1969 — 1973
BS, Fiance
Patty Schaffer's Convergys Experience 2002 - 2007
Job Business Systems Specialist II Flowers Foods
Industry Information Technology and Services
Experience
Flowers Foods November 2009 - Present
IBM Global Services April 2007 - April 2009
Lucent Technologies October 1998 - March 2007
Convergys 2002 - 2007
AT&T 1989 - 1998
Education
Barry University 1996 — 1998
Business Administration
Flowers Foods November 2009 - Present
IBM Global Services April 2007 - April 2009
Lucent Technologies October 1998 - March 2007
Convergys 2002 - 2007
AT&T 1989 - 1998
Education
Barry University 1996 — 1998
Business Administration
Robin Hahn CCP's Convergys Experience March 2006 - September 2007
Job Compensation Manager at Axcess Financial
Industry Financial Services
Experience
Axcess Financial July 2014 - Present
Thirty-One Gifts September 2012 - Present
Cincinnati Childrens Hospital Medical Center September 2007 - January 2014
Convergys March 2006 - September 2007
Hillenbrand Industries 2005 - 2005
Hill Rom 2001 - 2005
Hill-Rom Company 1996 - 2001
Ball State University 1991 - 1996
Ball Corporation May 1990 - September 1990
Skills
HRIS, Acquisition Integration, Teamwork, Business Process Design, Compensation, PeopleSoft, Customer Oriented, Process Improvement, HR Policies, Problem Solving, Recruiting, Human Resources, Project Management, Personnel Management, Employee Relations, Training, Job Descriptions, Job Analysis, Change Management, ERP, Cross-functional Team..., Leadership Development, Organizational..., Compensation, Employee Training, Leadership, Management, Onboarding, Program Management, Team Building, Policy
Education
Ball State University - College of Business 1987 — 1990
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Greensburg High School 1978 — 1982
Axcess Financial July 2014 - Present
Thirty-One Gifts September 2012 - Present
Cincinnati Childrens Hospital Medical Center September 2007 - January 2014
Convergys March 2006 - September 2007
Hillenbrand Industries 2005 - 2005
Hill Rom 2001 - 2005
Hill-Rom Company 1996 - 2001
Ball State University 1991 - 1996
Ball Corporation May 1990 - September 1990
Skills
HRIS, Acquisition Integration, Teamwork, Business Process Design, Compensation, PeopleSoft, Customer Oriented, Process Improvement, HR Policies, Problem Solving, Recruiting, Human Resources, Project Management, Personnel Management, Employee Relations, Training, Job Descriptions, Job Analysis, Change Management, ERP, Cross-functional Team..., Leadership Development, Organizational..., Compensation, Employee Training, Leadership, Management, Onboarding, Program Management, Team Building, Policy
Education
Ball State University - College of Business 1987 — 1990
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Greensburg High School 1978 — 1982
Dino Covic Dino Covic's Convergys Experience April 2009 - June 2010
Job Epic Cadence Prelude Security Consultant at John Muir Health
Industry Information Technology and Services
Experience
Cornerstone Advisors June 2014 - Present
Stanford Children's Health Lucile Packard Children's Hospital Stanford April 2014 - May 2014
WellStar Health System March 2014 - April 2014
Reading Health System June 2012 - February 2014
Sutter Health November 2011 - February 2012
Premier Health Partners 2012 - 2012
Fairview Health Services 2011 - 2011
NorthgateArinso May 2009 - June 2010
Convergys April 2009 - June 2010
Jacksonville Port Authority (JAXPORT) December 2008 - March 2009
Skills
Epic Prelude, Epic Security, Epic Cadence, Epic ADT, IT Project..., Microsoft Exchange, Microsoft SQL Server, Microsoft Office, Active Directory, Weblogic Administration, Apache, Application Architecture, Application Security, Application Lifecycle..., Microsoft Technologies, VMware Infrastructure, VMware Server, VMware Workstation, Network Engineering, Network Architecture, Network Design, Network Administration, Network Security, Inpatient, Security, ADT, Cadence, Disaster Recovery, Epic Systems, Hospitals, EHR, Prelude, CPOE, Servers, EMR, Windows Server, Healthcare, Community Connections, Consulting, GoLive, Healthcare Information..., System Administration
Education
Baldwin Wallace University 2003 — 2007
Bachelor of Science in Computer Information Systems, Network Analyst / General Business / IT Project Management
Baldwin-Wallace College
Cornerstone Advisors June 2014 - Present
Stanford Children's Health Lucile Packard Children's Hospital Stanford April 2014 - May 2014
WellStar Health System March 2014 - April 2014
Reading Health System June 2012 - February 2014
Sutter Health November 2011 - February 2012
Premier Health Partners 2012 - 2012
Fairview Health Services 2011 - 2011
NorthgateArinso May 2009 - June 2010
Convergys April 2009 - June 2010
Jacksonville Port Authority (JAXPORT) December 2008 - March 2009
Skills
Epic Prelude, Epic Security, Epic Cadence, Epic ADT, IT Project..., Microsoft Exchange, Microsoft SQL Server, Microsoft Office, Active Directory, Weblogic Administration, Apache, Application Architecture, Application Security, Application Lifecycle..., Microsoft Technologies, VMware Infrastructure, VMware Server, VMware Workstation, Network Engineering, Network Architecture, Network Design, Network Administration, Network Security, Inpatient, Security, ADT, Cadence, Disaster Recovery, Epic Systems, Hospitals, EHR, Prelude, CPOE, Servers, EMR, Windows Server, Healthcare, Community Connections, Consulting, GoLive, Healthcare Information..., System Administration
Education
Baldwin Wallace University 2003 — 2007
Bachelor of Science in Computer Information Systems, Network Analyst / General Business / IT Project Management
Baldwin-Wallace College
Mohit Johri Mohit Johri's Convergys Experience September 2004 - January 2006
Job Lead Business Analyst at Blue Technologies Smart Solutions
Industry Computer Software
Experience
Blue Technologies Smart Solutions October 2014 - Present
Smart Collaborative Solutions 2009 - 2014
Initto Technologies India Pvt. Ltd. February 2006 - March 2009
Convergys September 2004 - January 2006
Skills
.NET, ASP.NET, C#, Software Development, Requirements Analysis, Visual Studio, Agile Methodologies, Web Development, VB.NET, Web Services, Software Project..., TFS, XML, Microsoft SQL Server, SOA, Business Analysis, Business Analyst, Document Management, Autonomy iManage, Autonomy Process...
Education
Indira Gandhi National Open University 2001 — 2004
MCA, Computer Application
IBM ACE 2000 — 2001
Advance Certificate in Software Engineering, C, C++, Java, Oracle, SQL
Barkatullah Vishwavidyalaya 1997 — 2000
Bachelor in Commerce, Banking, Commerce and Accountancy
Aptech 1998 — 1999
Diploma in Information Systems and Management, MIS, Software Engineering and Visual Basic and
Blue Technologies Smart Solutions October 2014 - Present
Smart Collaborative Solutions 2009 - 2014
Initto Technologies India Pvt. Ltd. February 2006 - March 2009
Convergys September 2004 - January 2006
Skills
.NET, ASP.NET, C#, Software Development, Requirements Analysis, Visual Studio, Agile Methodologies, Web Development, VB.NET, Web Services, Software Project..., TFS, XML, Microsoft SQL Server, SOA, Business Analysis, Business Analyst, Document Management, Autonomy iManage, Autonomy Process...
Education
Indira Gandhi National Open University 2001 — 2004
MCA, Computer Application
IBM ACE 2000 — 2001
Advance Certificate in Software Engineering, C, C++, Java, Oracle, SQL
Barkatullah Vishwavidyalaya 1997 — 2000
Bachelor in Commerce, Banking, Commerce and Accountancy
Aptech 1998 — 1999
Diploma in Information Systems and Management, MIS, Software Engineering and Visual Basic and
Ken Keyes Ken Keyes's Convergys Experience July 1997 - December 2007
Job Training Manager at UC Health
Industry Hospital & Health Care
Experience
UC Health December 2011 - Present
Batesville Casket Company October 2009 - December 2011
Kendle International February 2008 - October 2009
Convergys July 1997 - December 2007
Skills
Instructional Design, E-learning, Performance Consulting, Instructor-led Training, Coaching, Staff Development, Blended Learning, Talent Development, Performance Management, Team Building, Organizational..., Leadership Development, Talent Management, Mentoring, Change Management, Process Improvement, Call Center, Team Leadership, Onboarding, Public Speaking, Performance Improvement, Employee Engagement, Executive Coaching, PowerPoint, Excel, Curriculum Development, Word, Healthcare, Curriculum Design, Microsoft Office, E-Learning, Training, Call Centers, Employee Relations, Leadership, Human Resources, Management, Succession Planning, Workshop Facilitation, Team Management, Training Delivery, Consulting
Education
Baker College Center for Graduate Studies 2003 — 2006
MBA, Leadership Studies
University of Dayton 1986 — 1990
BS, Marketing
UC Health December 2011 - Present
Batesville Casket Company October 2009 - December 2011
Kendle International February 2008 - October 2009
Convergys July 1997 - December 2007
Skills
Instructional Design, E-learning, Performance Consulting, Instructor-led Training, Coaching, Staff Development, Blended Learning, Talent Development, Performance Management, Team Building, Organizational..., Leadership Development, Talent Management, Mentoring, Change Management, Process Improvement, Call Center, Team Leadership, Onboarding, Public Speaking, Performance Improvement, Employee Engagement, Executive Coaching, PowerPoint, Excel, Curriculum Development, Word, Healthcare, Curriculum Design, Microsoft Office, E-Learning, Training, Call Centers, Employee Relations, Leadership, Human Resources, Management, Succession Planning, Workshop Facilitation, Team Management, Training Delivery, Consulting
Education
Baker College Center for Graduate Studies 2003 — 2006
MBA, Leadership Studies
University of Dayton 1986 — 1990
BS, Marketing
Jeremy Goldy's Convergys Experience July 2003 - June 2007
Job Mobile Device Repair Powered by GTS
Industry Information Technology and Services
Experience
Goldy Technology Specialists COOMDR SolutionsJanuary 2014 - Present
Goldy Technology Specialists January 2000 - Present
Raytheon August 2008 - Present
Lincoln Financial May 2007 - January 2008
Convergys July 2003 - June 2007
Gramtel Communications August 2000 - January 2002
Skills
Six Sigma, Windows Server, Financial Management, SEO, Online Marketing, Social Media Development, Social Media, Email Marketing, Social Media Marketing, E-commerce, Project Management, Active Directory, Technical Support, Team Building, Management, Sales, Mobile Devices, Networking, Integration, Security, Network Administration, Information Technology, Web Design
Education
Ball State University 2000 — 2002
Masters, Information and Communication Sciences
Ball State University 1996 — 2000
Bachelor of Science, Exercise Science and Wellness
Goldy Technology Specialists COOMDR SolutionsJanuary 2014 - Present
Goldy Technology Specialists January 2000 - Present
Raytheon August 2008 - Present
Lincoln Financial May 2007 - January 2008
Convergys July 2003 - June 2007
Gramtel Communications August 2000 - January 2002
Skills
Six Sigma, Windows Server, Financial Management, SEO, Online Marketing, Social Media Development, Social Media, Email Marketing, Social Media Marketing, E-commerce, Project Management, Active Directory, Technical Support, Team Building, Management, Sales, Mobile Devices, Networking, Integration, Security, Network Administration, Information Technology, Web Design
Education
Ball State University 2000 — 2002
Masters, Information and Communication Sciences
Ball State University 1996 — 2000
Bachelor of Science, Exercise Science and Wellness
Brad Adrian's Convergys Experience December 2010 - Present
Job Senior Analyst at Convergys
Industry Market Research
Experience
Convergys December 2010 - Present
Performa Higher Education April 2009 - January 2010
Nortel Networks June 2007 - January 2009
Adrian Market Research and Consulting January 2005 - June 2007
Gartner Group October 1996 - January 2005
Roche Diagnostics/Boehringer Mannheim January 1989 - January 1996
Ball Memorial Hospital January 1982 - January 1989
Education
Ball State University - MBA 1982 — 1988
MBA, Market Research and Statistical Analysis
Ball State University
MBA, Market Research and Statistical Analysis
Ball State University - BS 1978 — 1982
Bachelor of Science, Medical Technology
Ball State University
Bachelor of Science, Medical Technology
Convergys December 2010 - Present
Performa Higher Education April 2009 - January 2010
Nortel Networks June 2007 - January 2009
Adrian Market Research and Consulting January 2005 - June 2007
Gartner Group October 1996 - January 2005
Roche Diagnostics/Boehringer Mannheim January 1989 - January 1996
Ball Memorial Hospital January 1982 - January 1989
Education
Ball State University - MBA 1982 — 1988
MBA, Market Research and Statistical Analysis
Ball State University
MBA, Market Research and Statistical Analysis
Ball State University - BS 1978 — 1982
Bachelor of Science, Medical Technology
Ball State University
Bachelor of Science, Medical Technology
Jim Algya Jim Algya's Convergys Experience July 1996 - August 2004
Job Client Relationship Manager at West Interactive
Industry Program Development
Experience
Convergys Corp August 2004 - February 2010
Convergys July 1996 - August 2004
Convergys October 1993 - July 1996
First Data Resources April 1989 - May 1993
Skills
Team Building, Operations Management, CRM, Process Improvement, Program Management, Management, Performance Management, Training, Analysis
Education
Bellevue University 1997 — 1999
BS, Marketing Management
Convergys Corp August 2004 - February 2010
Convergys July 1996 - August 2004
Convergys October 1993 - July 1996
First Data Resources April 1989 - May 1993
Skills
Team Building, Operations Management, CRM, Process Improvement, Program Management, Management, Performance Management, Training, Analysis
Education
Bellevue University 1997 — 1999
BS, Marketing Management
Prabhakaran (Prab) Paramasivan Prabhakaran (Prab) Paramasivan's Convergys Experience October 2008 - June 2010
Job Data, BigData, Database, DataWarehouse, Business Intelligence, Performance & Search Architect
Industry Information Technology and Services
Experience
ARRIS May 2013 - Present
Motorola Mobility ( A Google Company acquired by ARRIS ) November 2012 - May 2013
Oracle October 2011 - November 2012
InQuira June 2010 - October 2011
Convergys October 2008 - June 2010
Ceon Corporation ( Acquired by Convergys ) August 2008 - October 2008
Veraz Networks Inc. November 2003 - August 2008
Department of Revenue (DOR), State of Massachusetts April 2003 - November 2003
Family Independence Agency (FIA) - State of Michigan January 2002 - March 2003
Office of Child Support Enforcement (OCSE), State of Maine May 2001 - December 2001
Skills
Oracle, Database Architect, Data Warehousing, Business Intelligence, SQL Server, MySQL, PostgreSQL, Java, J2EE, Intelligent Search, NLP, Text Analytics, Sentiment Analysis, Knowledge Management, Data Modeling, VOIP, OSS/BSS, Softswitch, Big Data, NOSQL, Exadata, MongoDB, Cassandra, OBIEE, ODI, Informatica, Microstrategy, Financial Systems..., Virtualization, Cloud Computing, Web Services, Lucene, Solr, Sphinx Search, SQL, PL/SQL, Oracle Fusion Middleware, Oracle ADF, ETL, Performance Tuning, Oracle RAC, Agile, Scrum, SOA, Grid Control, VLDB, Child Support Systems, XML, JSON, Rapid Prototyping
Education
Bangalore University 1995 — 1999
Bachelor of Engineering, Computer Science and Engineering
Mysore Engineering Institution Polytechnic 1991 — 1994
Diploma, Computer Science and Engineering
Seventh-day Adventist Higher Secondary School 1989 — 1991
Indian Certificate for Secondary Education ( ICSE ), New Delhi, Secondary School
ARRIS May 2013 - Present
Motorola Mobility ( A Google Company acquired by ARRIS ) November 2012 - May 2013
Oracle October 2011 - November 2012
InQuira June 2010 - October 2011
Convergys October 2008 - June 2010
Ceon Corporation ( Acquired by Convergys ) August 2008 - October 2008
Veraz Networks Inc. November 2003 - August 2008
Department of Revenue (DOR), State of Massachusetts April 2003 - November 2003
Family Independence Agency (FIA) - State of Michigan January 2002 - March 2003
Office of Child Support Enforcement (OCSE), State of Maine May 2001 - December 2001
Skills
Oracle, Database Architect, Data Warehousing, Business Intelligence, SQL Server, MySQL, PostgreSQL, Java, J2EE, Intelligent Search, NLP, Text Analytics, Sentiment Analysis, Knowledge Management, Data Modeling, VOIP, OSS/BSS, Softswitch, Big Data, NOSQL, Exadata, MongoDB, Cassandra, OBIEE, ODI, Informatica, Microstrategy, Financial Systems..., Virtualization, Cloud Computing, Web Services, Lucene, Solr, Sphinx Search, SQL, PL/SQL, Oracle Fusion Middleware, Oracle ADF, ETL, Performance Tuning, Oracle RAC, Agile, Scrum, SOA, Grid Control, VLDB, Child Support Systems, XML, JSON, Rapid Prototyping
Education
Bangalore University 1995 — 1999
Bachelor of Engineering, Computer Science and Engineering
Mysore Engineering Institution Polytechnic 1991 — 1994
Diploma, Computer Science and Engineering
Seventh-day Adventist Higher Secondary School 1989 — 1991
Indian Certificate for Secondary Education ( ICSE ), New Delhi, Secondary School
Kevin Cullen Kevin Cullen's Convergys Experience June 2006 - June 2010
Job HR Outsourcing Project Manager at NorthgateArinso
Industry Outsourcing/Offshoring
Experience
NorthgateArinso June 2010 - Present
Convergys June 2006 - June 2010
CitiStreet July 1999 - June 2006
Wellspring Resources April 1995 - July 1999
Towers Watson (formerly Watson Wyatt & Company) August 1986 - April 1995
Skills
Outsourcing, Vendor Management, Process Improvement, BPO, SDLC, Employee Benefits, SAP HR, Project Management, Business Requirements, Functional..., Quality Assurance, Test Management, Human Resources, Retirement Benefits, Defined Benefit, Data Analysis, Remediation, Microsoft Office, Benefits Administration, HRO, Data Reconciliation, Business Analysis, Performance Management, Management, Business Process..., Change Management
Education
Baldwin Wallace University 1975 — 1979
BS, Mathematics, Chemistry
NorthgateArinso June 2010 - Present
Convergys June 2006 - June 2010
CitiStreet July 1999 - June 2006
Wellspring Resources April 1995 - July 1999
Towers Watson (formerly Watson Wyatt & Company) August 1986 - April 1995
Skills
Outsourcing, Vendor Management, Process Improvement, BPO, SDLC, Employee Benefits, SAP HR, Project Management, Business Requirements, Functional..., Quality Assurance, Test Management, Human Resources, Retirement Benefits, Defined Benefit, Data Analysis, Remediation, Microsoft Office, Benefits Administration, HRO, Data Reconciliation, Business Analysis, Performance Management, Management, Business Process..., Change Management
Education
Baldwin Wallace University 1975 — 1979
BS, Mathematics, Chemistry
Johnny D Williams Sr. Johnny D Williams Sr.'s Convergys Experience February 2000 - December 2004
Job Director of Fire Training Programs at Beaufort County Community College
Industry Public Safety
Experience
Beaufort County Community College February 2013 - Present
Beaufort County Community College March 2015 - Present
Martin Community College April 2014 - March 2015
Martin community college February 2013 - March 2015
DynCorp International August 2010 - October 2012
City of Washington December 2004 - July 2010
Convergys February 2000 - December 2004
Pitt Electric Inc June 1996 - January 2000
Advance Auto Parts June 1992 - June 1996
US Navy November 1986 - July 1988
Skills
Afghanistan, Military, Security Clearance, Firefighting, Computer Repair, AHA BLS Instructor, Fire Inspections, Fire Officer, EMS, EMS Education, Emergency Services, Fire Management, Rescue, Emergency Management, Incident Command, First Responder, Structural Firefighting, NIMS, Fire Safety, Fire Investigation, Fire Protection, Emergency Medical, Hazmat Operations, Life Safety, Fire Prevention, ARFF, Confined Space Rescue, Search, Code Enforcement, First Aid, Training, Emergency, EMT, Fire Service, NFPA, Public Safety, Hazardous Materials, Disaster Response, Hazmat Response, Weapons of Mass..., Exercises, CBRN
Education
Fayetteville Technical Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Fire Protection
Beaufort County Community College 2001 — 2010
Fire Science/Fire-fighting
Beaufort County Community College February 2013 - Present
Beaufort County Community College March 2015 - Present
Martin Community College April 2014 - March 2015
Martin community college February 2013 - March 2015
DynCorp International August 2010 - October 2012
City of Washington December 2004 - July 2010
Convergys February 2000 - December 2004
Pitt Electric Inc June 1996 - January 2000
Advance Auto Parts June 1992 - June 1996
US Navy November 1986 - July 1988
Skills
Afghanistan, Military, Security Clearance, Firefighting, Computer Repair, AHA BLS Instructor, Fire Inspections, Fire Officer, EMS, EMS Education, Emergency Services, Fire Management, Rescue, Emergency Management, Incident Command, First Responder, Structural Firefighting, NIMS, Fire Safety, Fire Investigation, Fire Protection, Emergency Medical, Hazmat Operations, Life Safety, Fire Prevention, ARFF, Confined Space Rescue, Search, Code Enforcement, First Aid, Training, Emergency, EMT, Fire Service, NFPA, Public Safety, Hazardous Materials, Disaster Response, Hazmat Response, Weapons of Mass..., Exercises, CBRN
Education
Fayetteville Technical Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Fire Protection
Beaufort County Community College 2001 — 2010
Fire Science/Fire-fighting
Niraj Desai Niraj Desai's Convergys Experience October 2004 - June 2011
Job BSS Architecture and Solution Development @ Ericsson
Industry Computer Software
Experience
Ericsson November 2013 - Present
Ericsson June 2011 - November 2013
Convergys October 2004 - June 2011
Convergys February 2000 - September 2004
AT&T August 1997 - February 2000
Skills
BSS, OSS, eTOM, Enterprise Architecture, TOGAF, Solution Architecture, System Architecture, Business Process, Business Process Design, Telecommunications, Pre-sales, Full SDLC, Requirements Analysis, Software Project..., Service Delivery, SOA, Software Development, SQL, Open Source Software, C++, Unix Shell Scripting, Charging, Billing Solutions, Billing Mediation, CRM, Order Fulfillment, Order Management, Business Analysis, Oracle, Unix, PL/SQL, Technical Standards, Telecommunications..., Billing Systems, SDLC, Telecom BSS
Education
CDAC, Pune 1996 — 1996
Diploma in Advanced Computing, Software Application Development
Bangalore University 1990 — 1994
B.E, Computer Science & Engineering
Ericsson November 2013 - Present
Ericsson June 2011 - November 2013
Convergys October 2004 - June 2011
Convergys February 2000 - September 2004
AT&T August 1997 - February 2000
Skills
BSS, OSS, eTOM, Enterprise Architecture, TOGAF, Solution Architecture, System Architecture, Business Process, Business Process Design, Telecommunications, Pre-sales, Full SDLC, Requirements Analysis, Software Project..., Service Delivery, SOA, Software Development, SQL, Open Source Software, C++, Unix Shell Scripting, Charging, Billing Solutions, Billing Mediation, CRM, Order Fulfillment, Order Management, Business Analysis, Oracle, Unix, PL/SQL, Technical Standards, Telecommunications..., Billing Systems, SDLC, Telecom BSS
Education
CDAC, Pune 1996 — 1996
Diploma in Advanced Computing, Software Application Development
Bangalore University 1990 — 1994
B.E, Computer Science & Engineering
Travis Adamson Travis Adamson's Convergys Experience September 1998 - May 1999
Job Project Manager, Visual Artist and Art Educator
Industry Primary/Secondary Education
Experience
Oak Canyon Junior High August 2015 - Present
Best Buy - Geek Squad April 2013 - June 2015
XOLogic December 2011 - October 2012
Novell August 2010 - May 2011
Novell January 2008 - August 2010
Novell, Inc. January 2004 - January 2008
Castle Rock Company LLC May 1999 - January 2004
Convergys September 1998 - May 1999
Boy Scouts of America June 1997 - August 1997
Boy Scouts of America June 1996 - August 1996
Skills
Illustrator, Photoshop, Leadership, Public Speaking, HTML, Web Design, Graphic Design, CSS, SEO, E-commerce, Adobe Creative Suite, SaaS, Customer Service, Account Management
Education
Utah Valley University 2014 — 2015
Teaching Certificate, Art Teacher Education
Utah Valley University 2005 — 2014
Bachelor of Fine Arts (BFA), Illustration
Bakersfield College 1996 — 1998
AA, Art
Oak Canyon Junior High August 2015 - Present
Best Buy - Geek Squad April 2013 - June 2015
XOLogic December 2011 - October 2012
Novell August 2010 - May 2011
Novell January 2008 - August 2010
Novell, Inc. January 2004 - January 2008
Castle Rock Company LLC May 1999 - January 2004
Convergys September 1998 - May 1999
Boy Scouts of America June 1997 - August 1997
Boy Scouts of America June 1996 - August 1996
Skills
Illustrator, Photoshop, Leadership, Public Speaking, HTML, Web Design, Graphic Design, CSS, SEO, E-commerce, Adobe Creative Suite, SaaS, Customer Service, Account Management
Education
Utah Valley University 2014 — 2015
Teaching Certificate, Art Teacher Education
Utah Valley University 2005 — 2014
Bachelor of Fine Arts (BFA), Illustration
Bakersfield College 1996 — 1998
AA, Art
Jeffery Mason Jeffery Mason's Convergys Experience January 2012 - March 2012
Job Customer Service Profesional
Industry Consumer Services
Experience
Overstock.com June 2015 - Present
Contemporary Services Corporation July 2012 - Present
Sutter Physician Services March 2015 - June 2015
Vivint July 2014 - September 2014
Discover Financial Services January 2013 - March 2014
Peak Guard & Patrol October 2012 - December 2012
Utah Valley Regional Medical Center March 2009 - July 2012
Red Cross Mountain Valley Chapter January 2009 - July 2012
Convergys January 2012 - March 2012
Pinnacle Security March 2011 - October 2011
Skills
Call Centers, Security, Training, Customer Service, Leadership, Fundraising, Team Leadership, Team Building, Troubleshooting, Analysis, Management, Process Improvement, Project Management, Customer Satisfaction, PowerPoint, Microsoft Office, Operations Management, Outlook, Public Speaking, Sales, Time Management, Social Media
Education
The Evergreen State College 1999 — 2001
Bachelors of Arts, Communications and Literature
Bellevue College 1996 — 1999
AA, General Education
Overstock.com June 2015 - Present
Contemporary Services Corporation July 2012 - Present
Sutter Physician Services March 2015 - June 2015
Vivint July 2014 - September 2014
Discover Financial Services January 2013 - March 2014
Peak Guard & Patrol October 2012 - December 2012
Utah Valley Regional Medical Center March 2009 - July 2012
Red Cross Mountain Valley Chapter January 2009 - July 2012
Convergys January 2012 - March 2012
Pinnacle Security March 2011 - October 2011
Skills
Call Centers, Security, Training, Customer Service, Leadership, Fundraising, Team Leadership, Team Building, Troubleshooting, Analysis, Management, Process Improvement, Project Management, Customer Satisfaction, PowerPoint, Microsoft Office, Operations Management, Outlook, Public Speaking, Sales, Time Management, Social Media
Education
The Evergreen State College 1999 — 2001
Bachelors of Arts, Communications and Literature
Bellevue College 1996 — 1999
AA, General Education
Jennifer Kline Jennifer Kline's Convergys Experience September 2009 - Present
Job Sr. HR Associate at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys September 2009 - Present
Convergys Corporation May 2008 - September 2009
Sherwin Williams Paint Co September 2005 - March 2008
Sherwin Williams Paint Co June 2003 - September 2005
Education
University of Cincinnati 2008 — 2009
Graduate, Masters in Human Resources
University of Cincinnati
Master of Arts, Human Resources
Bellarmine University 1999 — 2003
BA, Business
Bellarmine University
BA, Business Administration
Convergys September 2009 - Present
Convergys Corporation May 2008 - September 2009
Sherwin Williams Paint Co September 2005 - March 2008
Sherwin Williams Paint Co June 2003 - September 2005
Education
University of Cincinnati 2008 — 2009
Graduate, Masters in Human Resources
University of Cincinnati
Master of Arts, Human Resources
Bellarmine University 1999 — 2003
BA, Business
Bellarmine University
BA, Business Administration
Si Blake Si Blake's Convergys Experience October 1996 - December 2007
Job at Golden Age Properties
Industry Information Technology and Services
Experience
Golden Age Properties September 2007 - Present
Convergys October 1996 - December 2007
Education
University of Illinois at Chicago 1993 — 1994
Master, Mathematics and Computer Science
University of Illinois at Urbana-Champaign 1993 — 1994
Master, Computer Science
Beihang University 1988 — 1991
Master, Computer Science & Engineering
Xi'an Jiaotong University 1979 — 1983
Bachelor, Computational Mathematics
Golden Age Properties September 2007 - Present
Convergys October 1996 - December 2007
Education
University of Illinois at Chicago 1993 — 1994
Master, Mathematics and Computer Science
University of Illinois at Urbana-Champaign 1993 — 1994
Master, Computer Science
Beihang University 1988 — 1991
Master, Computer Science & Engineering
Xi'an Jiaotong University 1979 — 1983
Bachelor, Computational Mathematics
Dan Wittner Dan Wittner's Convergys Experience September 1997 - October 2000
Job Managing Director & Americas Health Plan and Life Sciences Sales Leader
Industry Outsourcing/Offshoring
Experience
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Anthony Beeson's Convergys Experience Director, Program ManagementConvergysAugust 2004 - October 2006
Job Solution Account Manager at Convergys
Industry Information Technology and Services
Experience
Convergys Director, Program ManagementConvergysAugust 2004 - October 2006
Cummins Engine Company 1987 - 1989
Education
Ball State University 1983 — 1987
MIS, Business
Ball State University - College of Business 1983 — 1987
Convergys Director, Program ManagementConvergysAugust 2004 - October 2006
Cummins Engine Company 1987 - 1989
Education
Ball State University 1983 — 1987
MIS, Business
Ball State University - College of Business 1983 — 1987
Raymond Garren Raymond Garren's Convergys Experience 1993 - 1998
Job Indépendant Technology Consultant
Industry Information Technology and Services
Experience
American National Bank December 2007 - Present
OmahaCIOForum January 2011 - Present
Nebraska State Bank July 2005 - December 2007
eBay December 2003 - July 2006
IBM Global Services 1998 - 2001
Convergys 1993 - 1998
Carson, Pirie, Scott &Company 1991 - 1993
FirsTier Bank 1989 - 1991
Goodyear 1986 - 1989
State of Nebraska 1980 - 1986
Skills
Enterprise Software, Networking, Virtualization, Disaster Recovery, IT Management, Strategy, Vendor Management, Management, Leadership, Security, Data Center, IT Operations, Banking, Telecommunications, Integration, Architecture, Web Development, Business Continuity, Process Improvement, Cloud Computing, Call Centers, Staff Development, Storage Virtualization, Big Data, Business Development, Consulting, Information Technology, Business Analysis, Software Development, Program Management, Project Management, IT Strategy, CRM, Enterprise Architecture, Windows Server, Architectures, SDLC, SaaS, Network Security, Team Leadership, Data Warehousing, Strategic Planning, Business Intelligence, Start-ups, System Deployment, Requirements Analysis, Software Project..., Change Management
Education
Bellevue University 1997 — 2000
Bachelor, Management Information Services
Southeast Community College 1983 — 1984
Comp Sci, Programming
University of Nebraska-Lincoln 1981 — 1984
American National Bank December 2007 - Present
OmahaCIOForum January 2011 - Present
Nebraska State Bank July 2005 - December 2007
eBay December 2003 - July 2006
IBM Global Services 1998 - 2001
Convergys 1993 - 1998
Carson, Pirie, Scott &Company 1991 - 1993
FirsTier Bank 1989 - 1991
Goodyear 1986 - 1989
State of Nebraska 1980 - 1986
Skills
Enterprise Software, Networking, Virtualization, Disaster Recovery, IT Management, Strategy, Vendor Management, Management, Leadership, Security, Data Center, IT Operations, Banking, Telecommunications, Integration, Architecture, Web Development, Business Continuity, Process Improvement, Cloud Computing, Call Centers, Staff Development, Storage Virtualization, Big Data, Business Development, Consulting, Information Technology, Business Analysis, Software Development, Program Management, Project Management, IT Strategy, CRM, Enterprise Architecture, Windows Server, Architectures, SDLC, SaaS, Network Security, Team Leadership, Data Warehousing, Strategic Planning, Business Intelligence, Start-ups, System Deployment, Requirements Analysis, Software Project..., Change Management
Education
Bellevue University 1997 — 2000
Bachelor, Management Information Services
Southeast Community College 1983 — 1984
Comp Sci, Programming
University of Nebraska-Lincoln 1981 — 1984
Teresa Short's Convergys Experience March 2009 - July 2011
Job Works at Lowe's Home Improvement
Industry Information Technology and Services
Experience
lowe's Home Improvement July 2014 - Present
Best Buy November 2012 - December 2013
Lowe's Home Improvement April 2012 - June 2012
Kmart Corporation October 2011 - April 2012
Convergys March 2009 - July 2011
Kmart Corporation July 2006 - March 2009
Pitt Community College January 2008 - August 2008
Skills
Troubleshooting, Software Installation, Electronics, Technical Support, PCB design, Sales, Soldering, Programming, Customer Service, Call Centers, Social Media, Software Documentation, Networking, Computer Hardware, Microsoft Excel, Time Management, Public Speaking, Customer Experience, Hardware, Management, Inventory Management, Training
Education
Beaufort County Community College 2013 — 2016
Information Technology
Pitt Community College 2005 — 2008
Associate of Science (AS), Electronics Engineering
D.H. Conley High School 2001 — 2005
Early Childhood Education and Teaching
lowe's Home Improvement July 2014 - Present
Best Buy November 2012 - December 2013
Lowe's Home Improvement April 2012 - June 2012
Kmart Corporation October 2011 - April 2012
Convergys March 2009 - July 2011
Kmart Corporation July 2006 - March 2009
Pitt Community College January 2008 - August 2008
Skills
Troubleshooting, Software Installation, Electronics, Technical Support, PCB design, Sales, Soldering, Programming, Customer Service, Call Centers, Social Media, Software Documentation, Networking, Computer Hardware, Microsoft Excel, Time Management, Public Speaking, Customer Experience, Hardware, Management, Inventory Management, Training
Education
Beaufort County Community College 2013 — 2016
Information Technology
Pitt Community College 2005 — 2008
Associate of Science (AS), Electronics Engineering
D.H. Conley High School 2001 — 2005
Early Childhood Education and Teaching
Scott Gray's Convergys Experience May 1994 - February 2006
Job Business Leader Global Supply Management at MasterCard
Industry Financial Services
Experience
MasterCard September 2013 - Present
First Data Corporation December 2009 - September 2013
First Data Corporation September 2006 - December 2009
First Data Corporation March 2006 - December 2009
Convergys May 1994 - February 2006
Convergys January 1996 - January 2006
Convergys January 2001 - January 2003
Convergys January 1997 - January 1999
Convergys January 1996 - January 1997
PKS Information Services, Inc January 1994 - January 1996
Skills
Call Center, Product Management, Contract Negotiation, IVR, Customer Interaction, Vendor Management, Outsourcing, Process Improvement, Business Analysis, SaaS, Cross-functional Team..., Operations Management, Procurement Contracts, Change Management, Project Management, Account Management, Sales, C-Level Presentations, Telecommunications, Business Development, Management, Call Centers, Program Management, Data Center, Team Management, Procurement, Product Development, Strategy, New Business Development, Training, Leadership, Sales Operations, Sourcing, Integration, Negotiation, Strategic Sourcing, Networking, CRM, Business Process..., Team Leadership, Business Process, Software Development, Strategic Partnerships, Risk Management, Customer Experience, BPO, IT Strategy, Forecasting, RFP, Analysis
Education
Bellevue University 2008 — 2010
Master of Arts, Management
Bellevue University 1999 — 2001
Bachelor of Science, Business Administration
Westside High School 1978 — 1981
MasterCard September 2013 - Present
First Data Corporation December 2009 - September 2013
First Data Corporation September 2006 - December 2009
First Data Corporation March 2006 - December 2009
Convergys May 1994 - February 2006
Convergys January 1996 - January 2006
Convergys January 2001 - January 2003
Convergys January 1997 - January 1999
Convergys January 1996 - January 1997
PKS Information Services, Inc January 1994 - January 1996
Skills
Call Center, Product Management, Contract Negotiation, IVR, Customer Interaction, Vendor Management, Outsourcing, Process Improvement, Business Analysis, SaaS, Cross-functional Team..., Operations Management, Procurement Contracts, Change Management, Project Management, Account Management, Sales, C-Level Presentations, Telecommunications, Business Development, Management, Call Centers, Program Management, Data Center, Team Management, Procurement, Product Development, Strategy, New Business Development, Training, Leadership, Sales Operations, Sourcing, Integration, Negotiation, Strategic Sourcing, Networking, CRM, Business Process..., Team Leadership, Business Process, Software Development, Strategic Partnerships, Risk Management, Customer Experience, BPO, IT Strategy, Forecasting, RFP, Analysis
Education
Bellevue University 2008 — 2010
Master of Arts, Management
Bellevue University 1999 — 2001
Bachelor of Science, Business Administration
Westside High School 1978 — 1981
Pascale Pierre-Paul, MHCA, MBA's Convergys Experience July 2002 - August 2005
Job Senior Manager Client Services at C3/CustomerContactChannels, Inc.
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc. 2015 - Present
UnitedHealth Group December 2007 - 2014
UnitedHealthcare March 2006 - December 2007
Convey Health Solutions September 2005 - March 2006
Convergys July 2002 - August 2005
Skills
Vendor Management, BPO, Process Improvement, Call Center, Performance Management, Recruiting, Outsourcing, Contract Negotiation, New Business Development, Team Building, Business Development, Relationship Management, Team Leadership, Training, Account Management, Call Centers, Customer Retention, Project Management, Sales, Management, Strategy, Leadership, Project Planning, Operations Management, Insurance
Education
COPC
Florida Atlantic University 2008 — 2010
Masters in Health Care Administration, Health Care Industry Operations
Barry University
MBA, Business
University of Miami - School of Business
Bachelor in Business Administration, International Finance & Marketing
C3/CustomerContactChannels, Inc. 2015 - Present
UnitedHealth Group December 2007 - 2014
UnitedHealthcare March 2006 - December 2007
Convey Health Solutions September 2005 - March 2006
Convergys July 2002 - August 2005
Skills
Vendor Management, BPO, Process Improvement, Call Center, Performance Management, Recruiting, Outsourcing, Contract Negotiation, New Business Development, Team Building, Business Development, Relationship Management, Team Leadership, Training, Account Management, Call Centers, Customer Retention, Project Management, Sales, Management, Strategy, Leadership, Project Planning, Operations Management, Insurance
Education
COPC
Florida Atlantic University 2008 — 2010
Masters in Health Care Administration, Health Care Industry Operations
Barry University
MBA, Business
University of Miami - School of Business
Bachelor in Business Administration, International Finance & Marketing
Gwen Hall's Convergys Experience June 2013 - June 2014
Job Sales and Customer Service Representative at Citi
Industry Outsourcing/Offshoring
Experience
Citi October 2014 - May 2015
Convergys June 2013 - June 2014
Empire Beauty School July 2011 - April 2013
Great Clips January 2012 - July 2012
Skills
Customer Service, Administrative..., Data Analysis, Account Management, Sales, Call Centers, Merchandising, Advertising, Salons, Forecasting, Financial Reporting, Retail Sales, Marketing, Consumer Products, B2B, Team Building, Time Management
Education
Beckfield College-Florence 2013 — 2015
Associate's degree, Business Administration and Management, General
Citi October 2014 - May 2015
Convergys June 2013 - June 2014
Empire Beauty School July 2011 - April 2013
Great Clips January 2012 - July 2012
Skills
Customer Service, Administrative..., Data Analysis, Account Management, Sales, Call Centers, Merchandising, Advertising, Salons, Forecasting, Financial Reporting, Retail Sales, Marketing, Consumer Products, B2B, Team Building, Time Management
Education
Beckfield College-Florence 2013 — 2015
Associate's degree, Business Administration and Management, General
Fabiola Joseph-White Fabiola Joseph-White's Convergys Experience 2003 - 2005
Job Pharmacy Tech/ CSR
Industry Consumer Services
Experience
Alorica 2013 - 2014
AT&T Mobility 2005 - 2008
Convergys 2003 - 2005
Walgreens 2002 - 2003
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Word, Time Management, Teamwork, Retail, Inventory Management, HIPAA, Cashiering, Customer Satisfaction, Phone Etiquette, Sales, Inventory Control, Marketing, Typing, Pharmaceutical Industry, Computer Proficiency
Education
Barry University 2009 — 2009
Certificate of Completion, Pharmacy Technician/Assistant
Coconut Creek High 2001 — 2002
High School Diploma
Broward College
Registered Nursing/Registered Nurse
Alorica 2013 - 2014
AT&T Mobility 2005 - 2008
Convergys 2003 - 2005
Walgreens 2002 - 2003
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Word, Time Management, Teamwork, Retail, Inventory Management, HIPAA, Cashiering, Customer Satisfaction, Phone Etiquette, Sales, Inventory Control, Marketing, Typing, Pharmaceutical Industry, Computer Proficiency
Education
Barry University 2009 — 2009
Certificate of Completion, Pharmacy Technician/Assistant
Coconut Creek High 2001 — 2002
High School Diploma
Broward College
Registered Nursing/Registered Nurse
Arronda Mosley Arronda Mosley's Convergys Experience July 2013 - May 2015
Job Site DirectorAlorica
Industry Telecommunications
Experience
Alorica May 2015 - Present
Convergys July 2013 - May 2015
Cross Country Home Services January 2013 - June 2013
Orlando Sentinel February 2010 - August 2012
Influent January 2010 - February 2010
TMS Health September 2008 - October 2009
Influent October 2006 - September 2008
Americall Group, Inc. September 2004 - January 2007
Teleperformance 2004 - 2006
RMH/NCO 2002 - 2003
Skills
Call Center, BPO, Telemarketing, Workforce Management, Customer Experience, Customer Satisfaction, Customer Retention, Operations Management, Inbound Marketing, Vendor Management, Call Center Development, Process Improvement, Account Management, Management, Training, Coaching, Call Centers, Change Management, Program Management, Customer Service, CRM, Telecommunications, Time Management, Outsourcing, Leadership, Performance Management, Project Management, Business Development, Business Process..., Cross-functional Team..., Team Building, Team Leadership, Team Management, Employee Training, Lead Generation, Recruiting, Strategy, Sales Management, Quality Assurance, Sales Operations
Education
Bellevue University 2014 — 2018
Bellevue University
Alorica May 2015 - Present
Convergys July 2013 - May 2015
Cross Country Home Services January 2013 - June 2013
Orlando Sentinel February 2010 - August 2012
Influent January 2010 - February 2010
TMS Health September 2008 - October 2009
Influent October 2006 - September 2008
Americall Group, Inc. September 2004 - January 2007
Teleperformance 2004 - 2006
RMH/NCO 2002 - 2003
Skills
Call Center, BPO, Telemarketing, Workforce Management, Customer Experience, Customer Satisfaction, Customer Retention, Operations Management, Inbound Marketing, Vendor Management, Call Center Development, Process Improvement, Account Management, Management, Training, Coaching, Call Centers, Change Management, Program Management, Customer Service, CRM, Telecommunications, Time Management, Outsourcing, Leadership, Performance Management, Project Management, Business Development, Business Process..., Cross-functional Team..., Team Building, Team Leadership, Team Management, Employee Training, Lead Generation, Recruiting, Strategy, Sales Management, Quality Assurance, Sales Operations
Education
Bellevue University 2014 — 2018
Bellevue University
Wesley Boggs Wesley Boggs's Convergys Experience October 2007 - December 2008
Job Immigration Services Officer
Industry Government Administration
Experience
US Citizenship & Immigration April 2014 - Present
Nebraska Air National Guard October 2013 - April 2014
Nebraska Air National Guard May 2009 - September 2013
Convergys October 2007 - December 2008
US Air Force October 2004 - October 2007
Skills
Employee Relations, Hiring, Interviewing, Recruiting, Applicant Tracking..., Human Resources, Personnel Management, Talent Acquisition, Background Checks, Temporary Placement, HR Policies, Conflict Resolution, Employee Benefits, Training, Sourcing, Policy, Leadership Development, Resume Writing, Job Fairs, Employee Training, PeopleSoft, Management, Team Building, Team Leadership, Leadership, Customer Service, Strategic Planning, Program Management, Performance Management, Military, Process Improvement, Operations Management
Education
Bellevue University 2012 — 2014
Master of Science (MS), Management
Community College of the Air Force 2000 — 2012
Associate of Arts and Sciences (AAS), Logistics
Bellevue University 2010 — 2011
BS, Marketing Management, 4.0
Community College of the Air Force 2000 — 2007
AAS, Human Resources
Community College of the Air Force 2000 — 2007
AAS, Munitions Systems Technology
US Citizenship & Immigration April 2014 - Present
Nebraska Air National Guard October 2013 - April 2014
Nebraska Air National Guard May 2009 - September 2013
Convergys October 2007 - December 2008
US Air Force October 2004 - October 2007
Skills
Employee Relations, Hiring, Interviewing, Recruiting, Applicant Tracking..., Human Resources, Personnel Management, Talent Acquisition, Background Checks, Temporary Placement, HR Policies, Conflict Resolution, Employee Benefits, Training, Sourcing, Policy, Leadership Development, Resume Writing, Job Fairs, Employee Training, PeopleSoft, Management, Team Building, Team Leadership, Leadership, Customer Service, Strategic Planning, Program Management, Performance Management, Military, Process Improvement, Operations Management
Education
Bellevue University 2012 — 2014
Master of Science (MS), Management
Community College of the Air Force 2000 — 2012
Associate of Arts and Sciences (AAS), Logistics
Bellevue University 2010 — 2011
BS, Marketing Management, 4.0
Community College of the Air Force 2000 — 2007
AAS, Human Resources
Community College of the Air Force 2000 — 2007
AAS, Munitions Systems Technology
Elsa Orozco Elsa Orozco's Convergys Experience January 1997 - January 2010
Job
Industry Insurance
Experience
Cigna March 2015 - Present
Professional Investigations of South Florida January 2010 - Present
HENNER January 2013 - January 2015
Convergys January 1997 - January 2010
Skills
Employee Benefits, Invoicing, Insurance, Management, Claim, Leadership, Microsoft Excel, Microsoft Office
Education
Barry University 2001 — 2005
Bachelor's Degree, International Business Administration
Barry University
Bachelors of Science, Business Administration
Cigna March 2015 - Present
Professional Investigations of South Florida January 2010 - Present
HENNER January 2013 - January 2015
Convergys January 1997 - January 2010
Skills
Employee Benefits, Invoicing, Insurance, Management, Claim, Leadership, Microsoft Excel, Microsoft Office
Education
Barry University 2001 — 2005
Bachelor's Degree, International Business Administration
Barry University
Bachelors of Science, Business Administration
Denise Chavez's Convergys Experience May 2002 - December 2002
Job Account Executive at Siemens Industry US
Industry Facilities Services
Experience
Siemens Industry US December 2012 - Present
Schneider Electric Buildings Americas, Inc. July 2007 - December 2012
Baylor University August 2005 - May 2007
Enterprise Rent-A-Car May 2006 - August 2006
Tipton Ford December 2002 - March 2004
Convergys May 2002 - December 2002
Skills
Spanish Proficiency, 3 years of Latin, HVAC Basics, Lighting Basics, Open Systems Training, Certified Energy..., Electricity Basics, Hardware and Controls..., Demand Creation Training, LEED Accredited, Spanish, Training, HVAC, Hardware, Lighting, Business Planning, Contract Negotiation, Sales, New Business Development, Business Development, Marketing Strategy, Marketing, Budgets, Energy, Customer Service, Management, Finance, Sales Management, Solution Selling, Strategic Planning
Education
Baylor University - Hankamer School of Business 2000 — 2007
Bachelor of Business Administration (BBA), Economics
University of Texas at Brownsville 2002 — 2005
Siemens Industry US December 2012 - Present
Schneider Electric Buildings Americas, Inc. July 2007 - December 2012
Baylor University August 2005 - May 2007
Enterprise Rent-A-Car May 2006 - August 2006
Tipton Ford December 2002 - March 2004
Convergys May 2002 - December 2002
Skills
Spanish Proficiency, 3 years of Latin, HVAC Basics, Lighting Basics, Open Systems Training, Certified Energy..., Electricity Basics, Hardware and Controls..., Demand Creation Training, LEED Accredited, Spanish, Training, HVAC, Hardware, Lighting, Business Planning, Contract Negotiation, Sales, New Business Development, Business Development, Marketing Strategy, Marketing, Budgets, Energy, Customer Service, Management, Finance, Sales Management, Solution Selling, Strategic Planning
Education
Baylor University - Hankamer School of Business 2000 — 2007
Bachelor of Business Administration (BBA), Economics
University of Texas at Brownsville 2002 — 2005
Anisha Ghosh Chowdhury's Convergys Experience March 2010 - November 2010
Job Project Manager II at Walmart
Industry Food Production
Experience
Walmart September 2015 - Present
University of Arkansas August 2013 - May 2015
Max Healthcare March 2011 - August 2011
Biotech Consortium India Limited (BCIL) November 2010 - April 2011
Convergys March 2010 - November 2010
Sir Ganga Ram Hospital August 2009 - March 2010
Skills
Food Science, Research, Food Safety, Leadership, Training, Management, Microsoft Office, Food Microbiology, Sustainability, Microsoft Excel, SAS Programming, JMP, HACCP, Risk Assessment, PowerPoint
Education
University of Arkansas 2013 — 2015
Master’s Degree, Food Science, 3.7
Bangalore University 2007 — 2009
Master’s Degree, Biotechnology
IMS Engineering College 2004 — 2007
Bachelor’s Degree, Biotechnology (Hons)
Walmart September 2015 - Present
University of Arkansas August 2013 - May 2015
Max Healthcare March 2011 - August 2011
Biotech Consortium India Limited (BCIL) November 2010 - April 2011
Convergys March 2010 - November 2010
Sir Ganga Ram Hospital August 2009 - March 2010
Skills
Food Science, Research, Food Safety, Leadership, Training, Management, Microsoft Office, Food Microbiology, Sustainability, Microsoft Excel, SAS Programming, JMP, HACCP, Risk Assessment, PowerPoint
Education
University of Arkansas 2013 — 2015
Master’s Degree, Food Science, 3.7
Bangalore University 2007 — 2009
Master’s Degree, Biotechnology
IMS Engineering College 2004 — 2007
Bachelor’s Degree, Biotechnology (Hons)
Anant Singh Anant Singh's Convergys Experience February 2006 - January 2008
Job Sales Manager at Akamai Technologies
Industry Internet
Experience
Akamai Technologies 2014 - Present
Akamai Technologies July 2014 - September 2014
Akamai Technologies January 2014 - April 2014
Akamai January 2013 - January 2014
Akamai Technologies May 2012 - December 2012
Akamai Technologies January 2011 - April 2012
Akamai Technologies March 2010 - March 2011
Akamai Technologies March 2009 - March 2010
AT&T Interactive January 2008 - February 2009
Convergys February 2006 - January 2008
Skills
Cold Calling, Research, Solution Selling, Negotiation, presales, Cloud Security, Customer Satisfaction, Training, Consulting, B2B Marketing, Business Relationship..., Competitive Analysis, Technology, Pre-sales, Lead Generation, Cloud Computing, New Business Development, B2B, Sales, Sales Management, Salesforce.com, SaaS, Networking, Entrepreneurship, Enterprise Software, Account Management, Value Selling, CRM, Sales Process, Go-to-market Strategy, Start-ups, Sales Operations, Strategic Partnerships, Direct Sales, Business Development
Education
Mar Gregorious Memoria High School Baroda 2000 — 2002
Commerce, Economics
Bangalore University 2003 — 2007
BHM/BBM, Business management
Akamai Technologies 2014 - Present
Akamai Technologies July 2014 - September 2014
Akamai Technologies January 2014 - April 2014
Akamai January 2013 - January 2014
Akamai Technologies May 2012 - December 2012
Akamai Technologies January 2011 - April 2012
Akamai Technologies March 2010 - March 2011
Akamai Technologies March 2009 - March 2010
AT&T Interactive January 2008 - February 2009
Convergys February 2006 - January 2008
Skills
Cold Calling, Research, Solution Selling, Negotiation, presales, Cloud Security, Customer Satisfaction, Training, Consulting, B2B Marketing, Business Relationship..., Competitive Analysis, Technology, Pre-sales, Lead Generation, Cloud Computing, New Business Development, B2B, Sales, Sales Management, Salesforce.com, SaaS, Networking, Entrepreneurship, Enterprise Software, Account Management, Value Selling, CRM, Sales Process, Go-to-market Strategy, Start-ups, Sales Operations, Strategic Partnerships, Direct Sales, Business Development
Education
Mar Gregorious Memoria High School Baroda 2000 — 2002
Commerce, Economics
Bangalore University 2003 — 2007
BHM/BBM, Business management
Scott S. Boston Scott S. Boston's Convergys Experience September 2001 - July 2002
Job Financial Services Professional at Executive Financial Group LLC a General Agency with the companies of OneAmerica
Industry Financial Services
Experience
Executive Financial Group LLC a General Agency with the companies of OneAmerica January 2015 - Present
Hash Parade December 2013 - May 2014
Rogue Yeti Labs November 2013 - March 2014
PatriotVille November 2010 - May 2011
Tea Party Patriots May 2010 - September 2010
Bowling Green State University August 2006 - May 2010
Romano's Macaroni Grill October 2005 - July 2006
Mary Institute and St. Louis Country Day School September 2004 - May 2005
Southwest Missouri State University August 2002 - May 2004
Convergys September 2001 - July 2002
Education
Missouri State University 2002 — 2006
MA, Theatre
Bates College 1992 — 1996
BA, Theatre
St. Louis Country Day School 1984 — 1992
Diploma
Executive Financial Group LLC a General Agency with the companies of OneAmerica January 2015 - Present
Hash Parade December 2013 - May 2014
Rogue Yeti Labs November 2013 - March 2014
PatriotVille November 2010 - May 2011
Tea Party Patriots May 2010 - September 2010
Bowling Green State University August 2006 - May 2010
Romano's Macaroni Grill October 2005 - July 2006
Mary Institute and St. Louis Country Day School September 2004 - May 2005
Southwest Missouri State University August 2002 - May 2004
Convergys September 2001 - July 2002
Education
Missouri State University 2002 — 2006
MA, Theatre
Bates College 1992 — 1996
BA, Theatre
St. Louis Country Day School 1984 — 1992
Diploma
Martina Ebron Martina Ebron's Convergys Experience January 2004 - Present
Job Student at Beaufort County Community College
Industry Telecommunications
Experience
Convergys January 2004 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Beaufort County Community College 2010 — 2014
Associate's degree, Business Administration and Management, General
Convergys January 2004 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Beaufort County Community College 2010 — 2014
Associate's degree, Business Administration and Management, General
Tena Harley Logsdon's Convergys Experience July 1992 - April 2001
Job Inside Sales Coordinator at HillRom
Industry Medical Devices
Experience
Hill-Rom October 2005 - Present
Gardens Alive October 2002 - June 2004
Avery Dennison Label and Packaging Materials April 2001 - October 2002
Convergys July 1992 - April 2001
Skills
Cold Calling, JD Edwards, Salesforce.com, Sales Management, Sales, Sales Presentations, Medical Devices, Direct Sales, Purchasing, Customer Service, Inventory Management, Pricing, Start-ups, Product Launch, Cross-functional Team..., Customer Satisfaction, Team Building, Management, Process Improvement
Education
Ball State University 1979 — 1983
Bachelor of Science (BS), Business Administration, Management and Operations
Hill-Rom October 2005 - Present
Gardens Alive October 2002 - June 2004
Avery Dennison Label and Packaging Materials April 2001 - October 2002
Convergys July 1992 - April 2001
Skills
Cold Calling, JD Edwards, Salesforce.com, Sales Management, Sales, Sales Presentations, Medical Devices, Direct Sales, Purchasing, Customer Service, Inventory Management, Pricing, Start-ups, Product Launch, Cross-functional Team..., Customer Satisfaction, Team Building, Management, Process Improvement
Education
Ball State University 1979 — 1983
Bachelor of Science (BS), Business Administration, Management and Operations
Joshua Gray Joshua Gray's Convergys Experience October 2003 - April 2006
Job Architect / Technical Project Manager with Contact Solutions
Industry Information Technology and Services
Experience
Contact Solutions May 2012 - Present
Contact Solutions November 2011 - May 2012
Avise Solutions June 2010 - October 2011
Avise Solutions June 2010 - October 2011
Merlin International December 2008 - June 2010
Merlin International November 2007 - December 2008
Merlin International April 2006 - November 2007
Convergys October 2003 - April 2006
Convergys April 2002 - October 2003
Convergys January 1998 - April 2002
Skills
SDLC, Testing, Integration, Security, Visio, Enterprise Software, MS Project, SharePoint, Software Documentation, Process Improvement, Microsoft SQL Server, Project Management, SQL, Enterprise Architecture, Technical Writing, Business Development, XML, CRM, Troubleshooting, Software Development, Analysis, SaaS, Software Project..., Telecommunications, Management, Proposal Writing, Java, Databases, Agile Methodologies, Cloud Computing, Collaboration, Mobile Technology, Product Management, Requirements Analysis, Enterprise Mobility, Mobile Applications
Education
University of Virginia 1994 — 1996
M.S., Civil Engineering
Bates College 1990 — 1994
B.S., Physics
Contact Solutions May 2012 - Present
Contact Solutions November 2011 - May 2012
Avise Solutions June 2010 - October 2011
Avise Solutions June 2010 - October 2011
Merlin International December 2008 - June 2010
Merlin International November 2007 - December 2008
Merlin International April 2006 - November 2007
Convergys October 2003 - April 2006
Convergys April 2002 - October 2003
Convergys January 1998 - April 2002
Skills
SDLC, Testing, Integration, Security, Visio, Enterprise Software, MS Project, SharePoint, Software Documentation, Process Improvement, Microsoft SQL Server, Project Management, SQL, Enterprise Architecture, Technical Writing, Business Development, XML, CRM, Troubleshooting, Software Development, Analysis, SaaS, Software Project..., Telecommunications, Management, Proposal Writing, Java, Databases, Agile Methodologies, Cloud Computing, Collaboration, Mobile Technology, Product Management, Requirements Analysis, Enterprise Mobility, Mobile Applications
Education
University of Virginia 1994 — 1996
M.S., Civil Engineering
Bates College 1990 — 1994
B.S., Physics
Christi Millet Christi Millet's Convergys Experience September 2015 - Present
Job Associate Trainer
Industry Telecommunications
Experience
Convergys September 2015 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Office 2003, Microsoft Office Xp, Adobe Acrobat, Outlook, Team Building, Social Media, Data Entry, Call Centers, Telephone Skills, Training, Administrative..., Windows XP, Coaching, Spreadsheets, Adobe Connect, Lync, Retail, Teamwork, Customer Satisfaction, Employee Training, Management, Team Management, Team Leadership, Performance Management, Leadership, Customer Experience, Training Delivery, Troubleshooting, Employee Engagement, Change Management, Business Analysis, Time Management, Public Speaking, Process Improvement, BPO
Education
Baylor University - Hankamer School of Business 2004 — 2006
Computer and Information Sciences and Support Services
Hardin-Simmons University 1999 — 2004
Physical Therapy/Therapist
First Baptist Academy 1995 — 1999
High School Diploma
Convergys September 2015 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Office 2003, Microsoft Office Xp, Adobe Acrobat, Outlook, Team Building, Social Media, Data Entry, Call Centers, Telephone Skills, Training, Administrative..., Windows XP, Coaching, Spreadsheets, Adobe Connect, Lync, Retail, Teamwork, Customer Satisfaction, Employee Training, Management, Team Management, Team Leadership, Performance Management, Leadership, Customer Experience, Training Delivery, Troubleshooting, Employee Engagement, Change Management, Business Analysis, Time Management, Public Speaking, Process Improvement, BPO
Education
Baylor University - Hankamer School of Business 2004 — 2006
Computer and Information Sciences and Support Services
Hardin-Simmons University 1999 — 2004
Physical Therapy/Therapist
First Baptist Academy 1995 — 1999
High School Diploma
Ragini Sharma's Convergys Experience June 2006 - May 2008
Job Researcher
Industry Consumer Goods
Experience
Procter & Gamble March 2011 - Present
Procter & Gamble June 2008 - December 2010
Convergys June 2006 - May 2008
Infosys Technologies April 1996 - May 1997
Profad Limited July 1994 - January 1996
Skills
Marketing Strategy, Competitive Analysis, Product Marketing, CRM, Market Research, Marketing Communications, Management, Copywriting, Leadership, Lead Generation, Integrated Marketing, Marketing, Strategy, Advertising, Direct Marketing, Marketing Research, Program Management, Project Management
Education
Fairleigh Dickinson University 1997 — 1999
MA
Bangalore University 1992 — 1994
MBA
Procter & Gamble March 2011 - Present
Procter & Gamble June 2008 - December 2010
Convergys June 2006 - May 2008
Infosys Technologies April 1996 - May 1997
Profad Limited July 1994 - January 1996
Skills
Marketing Strategy, Competitive Analysis, Product Marketing, CRM, Market Research, Marketing Communications, Management, Copywriting, Leadership, Lead Generation, Integrated Marketing, Marketing, Strategy, Advertising, Direct Marketing, Marketing Research, Program Management, Project Management
Education
Fairleigh Dickinson University 1997 — 1999
MA
Bangalore University 1992 — 1994
MBA
Joey Saikia's Convergys Experience September 2002 - September 2004
Job Sr. Associate Director
Industry Information Technology and Services
Experience
Spruce Technology Inc June 2011 - Present
TechnoDyne LLC May 2005 - May 2011
B2K Corp Ltd February 2005 - May 2005
Khodays August 2004 - December 2004
Convergys September 2002 - September 2004
Skills
Movex, Top Secret, Websphere, SDLC, Java Enterprise Edition, Vendor Management, DoD, Test Automation, Integration, Security Clearance, UML, ERP, Java, PeopleSoft, Tomcat, Visio, WebSphere, Requirements Analysis, Solution Architecture, System Architecture, Business Process, Pre-sales, Technical Recruiting, Consulting, Information Technology, Business Intelligence, Software Development, Microsoft SQL Server, IT Strategy, Business Analysis, CRM, Oracle, PMP, Security, Agile Project Management, Cloud Computing, Interviews, Management, Databases, PL/SQL, Resource Management, SQL, Perl, Enterprise Architecture, Enterprise Software, SharePoint, Software Project..., SAP, IT Recruitment, Networking
Education
Bangalore University
BS, Computer Science
Spruce Technology Inc June 2011 - Present
TechnoDyne LLC May 2005 - May 2011
B2K Corp Ltd February 2005 - May 2005
Khodays August 2004 - December 2004
Convergys September 2002 - September 2004
Skills
Movex, Top Secret, Websphere, SDLC, Java Enterprise Edition, Vendor Management, DoD, Test Automation, Integration, Security Clearance, UML, ERP, Java, PeopleSoft, Tomcat, Visio, WebSphere, Requirements Analysis, Solution Architecture, System Architecture, Business Process, Pre-sales, Technical Recruiting, Consulting, Information Technology, Business Intelligence, Software Development, Microsoft SQL Server, IT Strategy, Business Analysis, CRM, Oracle, PMP, Security, Agile Project Management, Cloud Computing, Interviews, Management, Databases, PL/SQL, Resource Management, SQL, Perl, Enterprise Architecture, Enterprise Software, SharePoint, Software Project..., SAP, IT Recruitment, Networking
Education
Bangalore University
BS, Computer Science
Barb King's Convergys Experience August 2011 - April 2014
Job Vice President at Limelight Networks
Industry Information Technology and Services
Experience
Limelight Networks April 2014 - Present
Convergys August 2011 - April 2014
Convergys July 2009 - April 2012
Convergys July 2009 - July 2011
Convergys November 2006 - June 2009
Convergys January 2005 - October 2006
Convergys September 2003 - December 2004
Convergys July 1998 - September 2003
Skills
Global Program..., Business Process..., Leading Organizational..., Change Management, Business Development, Project Planning, Major Account Management, Talent Management, Vendor Management, Leadership Development, Cross-functional Team..., Staff Development, Performance Management, IT Transformation, Outsourcing Management, PMP, Leadership, Account Management, Computer Program, Outsourcing, Project Management, Program Management, Business Process, Integration, Management, Strategy, Process Improvement, Business Analysis, CRM, Team Management, Business Intelligence, Analytics, Business Transformation, Team Building, Call Centers, PMO, Operations Management, Telecommunications, Team Leadership, Budgets, Customer Satisfaction, Business Process..., Service Delivery, Customer Experience, Offshoring, New Business Development, BPO, Mergers & Acquisitions, Sales, Human Resources
Education
George Washington University 1996 — 1997
Masters Certificate, Project Management
Ball State University - College of Business 1982 — 1986
Bachelor of Science (B.S.), Management information Systems
Limelight Networks April 2014 - Present
Convergys August 2011 - April 2014
Convergys July 2009 - April 2012
Convergys July 2009 - July 2011
Convergys November 2006 - June 2009
Convergys January 2005 - October 2006
Convergys September 2003 - December 2004
Convergys July 1998 - September 2003
Skills
Global Program..., Business Process..., Leading Organizational..., Change Management, Business Development, Project Planning, Major Account Management, Talent Management, Vendor Management, Leadership Development, Cross-functional Team..., Staff Development, Performance Management, IT Transformation, Outsourcing Management, PMP, Leadership, Account Management, Computer Program, Outsourcing, Project Management, Program Management, Business Process, Integration, Management, Strategy, Process Improvement, Business Analysis, CRM, Team Management, Business Intelligence, Analytics, Business Transformation, Team Building, Call Centers, PMO, Operations Management, Telecommunications, Team Leadership, Budgets, Customer Satisfaction, Business Process..., Service Delivery, Customer Experience, Offshoring, New Business Development, BPO, Mergers & Acquisitions, Sales, Human Resources
Education
George Washington University 1996 — 1997
Masters Certificate, Project Management
Ball State University - College of Business 1982 — 1986
Bachelor of Science (B.S.), Management information Systems
Kunal Johar's Convergys Experience February 2004 - July 2006
Job Assistant Vice President, Data Governance at Moody's Corporation
Industry Financial Services
Experience
Moody's Corporation July 2015 - Present
Moody's Investors Service April 2010 - June 2015
Moody's Investors Service October 2008 - April 2010
Debtwire October 2007 - October 2008
UBS Financial Services Inc. June 2007 - September 2007
Convergys February 2004 - July 2006
Skills
Bloomberg, Microsoft Excel, Financial Analysis, Credit, Finance, Capital Markets, Financial Modeling, Bonds, Corporate Finance, Investments, InfoSphere, Metadata Workbench, Metadata Management, Metadata Standards, Data Modeling, Physical Data Modeling, Logical Data Modeling, Business Analysis, Glossaries, Linux, SQL, JDBC, ODBC, IBM Rational Tools, SharePoint, SharePoint Designer, SQL Server Management..., Data Architecture, Data Governance, Datastage, Databases, Data Management, Business Process Mapping, VBA, Project Management, MS Project, Visio, Microsoft Certified..., Trading, DataStage
Education
NYU SCPS 2011 — 2012
Certificate Courses, Finance and Information Technology
Baruch College, City University of New York (CUNY) 2006 — 2008
MBA, Finance
Birla Institute of Technology 2000 — 2003
Bachelors of Computer Application, Computer Applications
Moody's Corporation July 2015 - Present
Moody's Investors Service April 2010 - June 2015
Moody's Investors Service October 2008 - April 2010
Debtwire October 2007 - October 2008
UBS Financial Services Inc. June 2007 - September 2007
Convergys February 2004 - July 2006
Skills
Bloomberg, Microsoft Excel, Financial Analysis, Credit, Finance, Capital Markets, Financial Modeling, Bonds, Corporate Finance, Investments, InfoSphere, Metadata Workbench, Metadata Management, Metadata Standards, Data Modeling, Physical Data Modeling, Logical Data Modeling, Business Analysis, Glossaries, Linux, SQL, JDBC, ODBC, IBM Rational Tools, SharePoint, SharePoint Designer, SQL Server Management..., Data Architecture, Data Governance, Datastage, Databases, Data Management, Business Process Mapping, VBA, Project Management, MS Project, Visio, Microsoft Certified..., Trading, DataStage
Education
NYU SCPS 2011 — 2012
Certificate Courses, Finance and Information Technology
Baruch College, City University of New York (CUNY) 2006 — 2008
MBA, Finance
Birla Institute of Technology 2000 — 2003
Bachelors of Computer Application, Computer Applications
D. Allen Rubenking II, MBA's Convergys Experience January 2008 - July 2011
Job IT Manager SAP Materials Management Process at TBC Corporation
Industry Information Technology and Services
Experience
TBC Corporation September 2015 - Present
TBC Corporation March 2013 - September 2015
TBC Corporation May 2012 - March 2013
TBC Corporation July 2012 - February 2013
Harte-Hanks, Inc. August 2011 - April 2012
Convergys January 2008 - July 2011
ADT Security Services July 1998 - January 2008
Park HIll High School 2003 - 2004
Park Hill South High School August 2001 - May 2002
Skills
Outlook, SharePoint, Lotus Notes, Sametime, Cognos, CRM software, Analysis, Word, Microsoft Office, Customer Service, PowerPoint, Excel, SharePoint Designer, Internet Explorer, Web Parts, Research, Problem Solving, Coaching, Mentoring, Instructing, Active Learning, Teaching, Lesson Planning, Classroom Management, Learning Styles, Leadership Development, iPhone, Android, Cheerleading, Call Centers, Hiring, CRM, Team Leadership, Quality Assurance, Team Building, Microsoft Word, Employee Relations, Performance Management, Vendor Management, Recruitment Training, Process Improvement, Microsoft Excel, Training, Customer Satisfaction, Supervisory Skills, Sales, Account Management, Project Management, Enterprise Software, Customer Experience
Education
Baker University 2005 — 2007
Master, Business Administration
University of Missouri-Kansas City 1998 — 2004
BA, History, Secondary Education
Park Hill High School 1994 — 1998
Diploma, College Prep Certificate
TBC Corporation September 2015 - Present
TBC Corporation March 2013 - September 2015
TBC Corporation May 2012 - March 2013
TBC Corporation July 2012 - February 2013
Harte-Hanks, Inc. August 2011 - April 2012
Convergys January 2008 - July 2011
ADT Security Services July 1998 - January 2008
Park HIll High School 2003 - 2004
Park Hill South High School August 2001 - May 2002
Skills
Outlook, SharePoint, Lotus Notes, Sametime, Cognos, CRM software, Analysis, Word, Microsoft Office, Customer Service, PowerPoint, Excel, SharePoint Designer, Internet Explorer, Web Parts, Research, Problem Solving, Coaching, Mentoring, Instructing, Active Learning, Teaching, Lesson Planning, Classroom Management, Learning Styles, Leadership Development, iPhone, Android, Cheerleading, Call Centers, Hiring, CRM, Team Leadership, Quality Assurance, Team Building, Microsoft Word, Employee Relations, Performance Management, Vendor Management, Recruitment Training, Process Improvement, Microsoft Excel, Training, Customer Satisfaction, Supervisory Skills, Sales, Account Management, Project Management, Enterprise Software, Customer Experience
Education
Baker University 2005 — 2007
Master, Business Administration
University of Missouri-Kansas City 1998 — 2004
BA, History, Secondary Education
Park Hill High School 1994 — 1998
Diploma, College Prep Certificate
Bruce Colligan's Convergys Experience 2001 - 2005
Job Senior Consultant at Axentis, a Wolters Kluwer business
Industry Computer Software
Experience
Axentis, a Wolters Kluwer business 2007 - Present
PNC (formerly National City Bank) 2005 - 2007
Convergys 2001 - 2005
American Greetings 1999 - 2000
Skills
Requirements Analysis, Business Analysis, Enterprise Software, Photography, Business Intelligence, Business Process, SaaS, Integration, Requirements Gathering, Analytics, Data Warehousing, Databases, Analysis, Software Documentation
Education
Baldwin-Wallace College 2005 — 2007
MBA
Miami University 1994 — 1998
BA, International Studies
Axentis, a Wolters Kluwer business 2007 - Present
PNC (formerly National City Bank) 2005 - 2007
Convergys 2001 - 2005
American Greetings 1999 - 2000
Skills
Requirements Analysis, Business Analysis, Enterprise Software, Photography, Business Intelligence, Business Process, SaaS, Integration, Requirements Gathering, Analytics, Data Warehousing, Databases, Analysis, Software Documentation
Education
Baldwin-Wallace College 2005 — 2007
MBA
Miami University 1994 — 1998
BA, International Studies
Dawn Lange Price's Convergys Experience June 2006 - June 2007
Job System Director
Industry Hospital & Health Care
Experience
KentuckyOne Health April 2013 - Present
Norton Healthcare June 2007 - 2012
Convergys June 2006 - June 2007
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Children's Hospital Dayton 1994 - 1996
Skills
Benchmarking, Sourcing, Employee Training, Project Planning, Microsoft Word
Education
Bellarmine University 2009 — 2010
MBA, Business
KentuckyOne Health April 2013 - Present
Norton Healthcare June 2007 - 2012
Convergys June 2006 - June 2007
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Health Alliance 2000 - 2006
Children's Hospital Dayton 1994 - 1996
Skills
Benchmarking, Sourcing, Employee Training, Project Planning, Microsoft Word
Education
Bellarmine University 2009 — 2010
MBA, Business
Ratnendu S. Mukherjee (RS)'s Convergys Experience 2002 - 2003
Job Principal
Industry Information Technology and Services
Experience
Layer48 Technology Solutions Corp. February 2006 - August 2011
Convergys 2002 - 2003
TCT Technical Training 1999 - 2002
Skills
CISSP, CISA, MCSE:Security, Vendor Management, Technology Integration, Cloud Computing, Strategic Planning, Mergers, Process Improvement, Change Management, ISO 27001, Customer Relations, Security, Compliance, Risk Management, Team Leadership, Team Management, Outsourcing, Risk Assessment, Business Continuity, Information Security..., Problem Solving, Disaster Recovery, Solution Design, Vulnerability Assessment, People Management, IT Management, ITIL, Business Analysis, Compliance Management, Documentation, Metrics, Business Management, IT Governance, IT Operations, Solution Architecture
Education
The University of Hull 1994 — 1995
MBA, Business Administration
Bangalore University 1988 — 1992
B.E., Electronics & Telecommunications
Layer48 Technology Solutions Corp. February 2006 - August 2011
Convergys 2002 - 2003
TCT Technical Training 1999 - 2002
Skills
CISSP, CISA, MCSE:Security, Vendor Management, Technology Integration, Cloud Computing, Strategic Planning, Mergers, Process Improvement, Change Management, ISO 27001, Customer Relations, Security, Compliance, Risk Management, Team Leadership, Team Management, Outsourcing, Risk Assessment, Business Continuity, Information Security..., Problem Solving, Disaster Recovery, Solution Design, Vulnerability Assessment, People Management, IT Management, ITIL, Business Analysis, Compliance Management, Documentation, Metrics, Business Management, IT Governance, IT Operations, Solution Architecture
Education
The University of Hull 1994 — 1995
MBA, Business Administration
Bangalore University 1988 — 1992
B.E., Electronics & Telecommunications
Forrest Clopton's Convergys Experience December 1998 - July 2000
Job Project/Program Manager II at Sprint
Industry Telecommunications
Experience
Sprint August 2007 - Present
IBM / Sprint July 2000 - August 2007
Convergys December 1998 - July 2000
Skills
Call Center, Customer Service, Change Management, Retail, Wireless, Call Centers, Telecommunications, Vendor Management, Leadership, Analysis, Cross-functional Team..., Workforce Management, Customer Experience, Customer Satisfaction, Process Improvement, Contact Centers, Program Management, Business Analysis
Education
Baker University 2007 — 2010
Sprint August 2007 - Present
IBM / Sprint July 2000 - August 2007
Convergys December 1998 - July 2000
Skills
Call Center, Customer Service, Change Management, Retail, Wireless, Call Centers, Telecommunications, Vendor Management, Leadership, Analysis, Cross-functional Team..., Workforce Management, Customer Experience, Customer Satisfaction, Process Improvement, Contact Centers, Program Management, Business Analysis
Education
Baker University 2007 — 2010
Kavitha Bondalapati's Convergys Experience October 1996 - March 1999
Job Consultant at First Data
Industry Computer Software
Experience
First Data January 2014 - Present
Quest Diagnostics October 2012 - December 2013
First Data Government Solutions November 2008 - December 2009
Cintas September 2007 - November 2008
First Data Government Solutions March 1999 - April 2006
Convergys October 1996 - March 1999
Andrew Jergens May 1996 - October 1996
Skills
SDLC, Agile Methodologies, Requirements Analysis, SQL, Microsoft SQL Server, Software Development, XML, Web Services, C#, Business Analysis, Integration, Databases, Oracle, JavaScript, SharePoint
Education
Ball State University 1995 — 1996
MS, Computer Science
Jawaharlal Nehru Technological University 1989 — 1993
B Tech, Mechanical Engineering
First Data January 2014 - Present
Quest Diagnostics October 2012 - December 2013
First Data Government Solutions November 2008 - December 2009
Cintas September 2007 - November 2008
First Data Government Solutions March 1999 - April 2006
Convergys October 1996 - March 1999
Andrew Jergens May 1996 - October 1996
Skills
SDLC, Agile Methodologies, Requirements Analysis, SQL, Microsoft SQL Server, Software Development, XML, Web Services, C#, Business Analysis, Integration, Databases, Oracle, JavaScript, SharePoint
Education
Ball State University 1995 — 1996
MS, Computer Science
Jawaharlal Nehru Technological University 1989 — 1993
B Tech, Mechanical Engineering
chakradhar vanka's Convergys Experience November 2002 - June 2004
Job at Capgemini
Industry Computer Software
Experience
Capgemini November 2010 - Present
Quest Software June 2008 - December 2010
Amdocs July 2004 - November 2007
Convergys November 2002 - June 2004
Virtusa 2002 - 2004
Skills
Unix, Weblogic
Education
Bangalore University
Bachelor of Engineering, Electronics & Communication
Capgemini November 2010 - Present
Quest Software June 2008 - December 2010
Amdocs July 2004 - November 2007
Convergys November 2002 - June 2004
Virtusa 2002 - 2004
Skills
Unix, Weblogic
Education
Bangalore University
Bachelor of Engineering, Electronics & Communication
Tamera Kinnaird's Convergys Experience 1988 - 2003
Job Oracle DBA
Industry Information Technology and Services
Experience
Campbell County YMCA 2005 - Present
Convergys 1988 - 2003
SAMI/Burke 1985 - 1988
Merrell Dow Pharmaceuticals 1982 - 1985
Armco 1981 - 1982
GTE Data Services 1980 - 1981
Skills
COBOL, JCL, Mainframe, Oracle DBA, DB2 DBA, SDLC, Systems Analysis, SQL
Education
Ball State University 1976 — 1980
Bachelor of Science (B.S.), Computer Science
Campbell County YMCA 2005 - Present
Convergys 1988 - 2003
SAMI/Burke 1985 - 1988
Merrell Dow Pharmaceuticals 1982 - 1985
Armco 1981 - 1982
GTE Data Services 1980 - 1981
Skills
COBOL, JCL, Mainframe, Oracle DBA, DB2 DBA, SDLC, Systems Analysis, SQL
Education
Ball State University 1976 — 1980
Bachelor of Science (B.S.), Computer Science
Greg Shehan's Convergys Experience December 2008 - December 2010
Job Federal Benefits Consultant at First Federal Consultants
Industry Financial Services
Experience
First Federal Consultants April 2013 - Present
Gentiva 2014 - 2015
Gentiva 2014 - 2015
COUNTRY Financial® January 2012 - December 2012
Convergys December 2008 - December 2010
Providence Medical Center October 1999 - September 2008
Metcalf Bank 1994 - 1999
Skills
Program Management, Process Improvement
Education
Webster University 2003 — 2005
Master of Arts, Marketing
Baker University 2001 — 2003
Bachelor of Science, Management
First Federal Consultants April 2013 - Present
Gentiva 2014 - 2015
Gentiva 2014 - 2015
COUNTRY Financial® January 2012 - December 2012
Convergys December 2008 - December 2010
Providence Medical Center October 1999 - September 2008
Metcalf Bank 1994 - 1999
Skills
Program Management, Process Improvement
Education
Webster University 2003 — 2005
Master of Arts, Marketing
Baker University 2001 — 2003
Bachelor of Science, Management
Ken Pieretti, PMP, CSM's Convergys Experience April 1997 - June 2002
Job Project Manager at First Data (Pyramid Consulting)
Industry Information Technology and Services
Experience
First Data (Pyramid Consulting) June 2014 - Present
Nationwide Insurance February 2014 - June 2014
Kingland May 2013 - August 2013
First Data (Experis Consultant) May 2012 - May 2013
Wells Fargo Home Mortgage (Rose International Contractor) December 2010 - March 2012
CPI Telecom September 2009 - October 2010
Campaigners April 2009 - August 2009
Mediacom Communications November 2004 - February 2009
Alternative Resource Company August 2002 - October 2004
Convergys April 1997 - June 2002
Skills
MS Project, PMP, Vendor Management, Project Management, Visio, Business Analysis, SDLC, PMI, Applications Software..., Infrastructure..., MS Access, Release Management, MS Excel, CA Clarity, Planview, CompTIA Network+, CompTIA A+ Certification, MSCA, CompTia IT Project+, Capacity Planning, Telecommunications, Service Level Agreements, Banking Software, Financial Services, Call Center Development, Cross Functional Team..., Project Management Plan, Presentations, Network Services, SharePoint, Access, Microsoft Excel, Troubleshooting, Leadership, Software Development, VoIP, Information Technology, Project Portfolio..., PMO, Networking, Resource Management, Business Requirements, Team Leadership, Team Management, Training, Management, IT Management, Integration, Software Project..., Requirements Gathering
Education
Kaplan University
Insurance
Bellevue University 1996 — 1998
BS, Business Administration of Technical Studies, GPA 3.975
Des Moines Area Community College 2009 — 2010
Project Management
Metropolitan Community College 1994 — 2000
Continueing Education - Computers
Iowa Western Community College 1984 — 2010
Associate's Degree, Computer Programming
First Data (Pyramid Consulting) June 2014 - Present
Nationwide Insurance February 2014 - June 2014
Kingland May 2013 - August 2013
First Data (Experis Consultant) May 2012 - May 2013
Wells Fargo Home Mortgage (Rose International Contractor) December 2010 - March 2012
CPI Telecom September 2009 - October 2010
Campaigners April 2009 - August 2009
Mediacom Communications November 2004 - February 2009
Alternative Resource Company August 2002 - October 2004
Convergys April 1997 - June 2002
Skills
MS Project, PMP, Vendor Management, Project Management, Visio, Business Analysis, SDLC, PMI, Applications Software..., Infrastructure..., MS Access, Release Management, MS Excel, CA Clarity, Planview, CompTIA Network+, CompTIA A+ Certification, MSCA, CompTia IT Project+, Capacity Planning, Telecommunications, Service Level Agreements, Banking Software, Financial Services, Call Center Development, Cross Functional Team..., Project Management Plan, Presentations, Network Services, SharePoint, Access, Microsoft Excel, Troubleshooting, Leadership, Software Development, VoIP, Information Technology, Project Portfolio..., PMO, Networking, Resource Management, Business Requirements, Team Leadership, Team Management, Training, Management, IT Management, Integration, Software Project..., Requirements Gathering
Education
Kaplan University
Insurance
Bellevue University 1996 — 1998
BS, Business Administration of Technical Studies, GPA 3.975
Des Moines Area Community College 2009 — 2010
Project Management
Metropolitan Community College 1994 — 2000
Continueing Education - Computers
Iowa Western Community College 1984 — 2010
Associate's Degree, Computer Programming
Terrie Jennings, CISM, CISSP, CRISC's Convergys Experience May 2011 - March 2013
Job North America ISO at Willis
Industry Information Technology and Services
Experience
Emdeon March 2013 - May 2015
Convergys May 2011 - March 2013
Convergys March 2009 - March 2013
Central Indiana ISSA Chapter 2005 - 2009
Clarian Health Partners August 2005 - September 2008
Ernst & Young 1999 - 2001
Banc One Financial Services March 1994 - November 1997
Deloitte 1995 - 1997
Skills
Information Security..., Information Security..., IT Audit, IT Risk Management, ITIL v3 Foundations..., Business Continuity..., Disaster Recovery, Patch Management, SAP Security..., SAP Basis, SAP BW Security, SAP HR Security, Project Management, Business Continuity, CISA, CISSP, ISO 27001, Information Security, Information Technology, Management, PCI DSS, SAP Implementation, Security, Strategy, Vendor Management
Education
Ball State University 1988 — 1992
Accounting
Ball State University - College of Business 1988 — 1992
BS, Accounting
Emdeon March 2013 - May 2015
Convergys May 2011 - March 2013
Convergys March 2009 - March 2013
Central Indiana ISSA Chapter 2005 - 2009
Clarian Health Partners August 2005 - September 2008
Ernst & Young 1999 - 2001
Banc One Financial Services March 1994 - November 1997
Deloitte 1995 - 1997
Skills
Information Security..., Information Security..., IT Audit, IT Risk Management, ITIL v3 Foundations..., Business Continuity..., Disaster Recovery, Patch Management, SAP Security..., SAP Basis, SAP BW Security, SAP HR Security, Project Management, Business Continuity, CISA, CISSP, ISO 27001, Information Security, Information Technology, Management, PCI DSS, SAP Implementation, Security, Strategy, Vendor Management
Education
Ball State University 1988 — 1992
Accounting
Ball State University - College of Business 1988 — 1992
BS, Accounting
Amy Hugunin's Convergys Experience October 2004 - September 2005
Job Sr. Leader, Business Performance OE at PayPal
Industry Internet
Experience
PayPal March 2015 - Present
PayPal June 2014 - March 2015
PayPal July 2012 - June 2014
PayPal November 2009 - July 2012
PayPal September 2005 - November 2009
Convergys October 2004 - September 2005
ADT Security Services October 1999 - October 2004
APAC Customer Services 1995 - 1999
Skills
Workforce Management, Call Center, Capacity Planning, Operational Support, Customer Experience, Vendor Management, Performance Management, Process Improvement, IVR, Workforce Planning, Metrics, Avaya, Call Centers, Customer Satisfaction, Leadership, Program Management, Training, Employee Training, Forecasting, Team Building, Project Planning, Strategic Planning, Budgets, Quality Assurance, Time Management, Outsourcing, CRM
Education
Bellevue University 2011 — 2016
MBA, International Managment and Management of Information Systems, 3.9
University of Nebraska at Omaha 1997 — 2002
BSBA, Human Resource Management
Millard North High School 1993 — 1997
HS Diploma, College Prep
PayPal March 2015 - Present
PayPal June 2014 - March 2015
PayPal July 2012 - June 2014
PayPal November 2009 - July 2012
PayPal September 2005 - November 2009
Convergys October 2004 - September 2005
ADT Security Services October 1999 - October 2004
APAC Customer Services 1995 - 1999
Skills
Workforce Management, Call Center, Capacity Planning, Operational Support, Customer Experience, Vendor Management, Performance Management, Process Improvement, IVR, Workforce Planning, Metrics, Avaya, Call Centers, Customer Satisfaction, Leadership, Program Management, Training, Employee Training, Forecasting, Team Building, Project Planning, Strategic Planning, Budgets, Quality Assurance, Time Management, Outsourcing, CRM
Education
Bellevue University 2011 — 2016
MBA, International Managment and Management of Information Systems, 3.9
University of Nebraska at Omaha 1997 — 2002
BSBA, Human Resource Management
Millard North High School 1993 — 1997
HS Diploma, College Prep
Vassily Haakon's Convergys Experience April 2004 - January 2008
Job Ideas and Visionary
Industry Design
Experience
iVillage 2012 - 2014
Dry dock for repairs December 2009 - June 2010
Convergys April 2004 - January 2008
Kallback 1997 - 2000
Education
Bellevue College 1998 — 1998
computer
Western Michigan University 1965 — 1969
B.S., History-Sociology
Allegan High
iVillage 2012 - 2014
Dry dock for repairs December 2009 - June 2010
Convergys April 2004 - January 2008
Kallback 1997 - 2000
Education
Bellevue College 1998 — 1998
computer
Western Michigan University 1965 — 1969
B.S., History-Sociology
Allegan High
Doug Raymur's Convergys Experience January 2011 - May 2011
Job Seeking employment
Industry Retail
Experience
Doug Raymur's Music Room October 2009 - Present
Bose Corporation June 2011 - February 2015
Convergys January 2011 - May 2011
Doc Reverb's Recording Studio June 2005 - September 2009
Mills Music April 1989 - December 2007
Education
Bellevue College
Music
University of Washington
Doug Raymur's Music Room October 2009 - Present
Bose Corporation June 2011 - February 2015
Convergys January 2011 - May 2011
Doc Reverb's Recording Studio June 2005 - September 2009
Mills Music April 1989 - December 2007
Education
Bellevue College
Music
University of Washington
Honghong Ecker's Convergys Experience 2011 - October 2012
Job Sr Software Engineer at Hobsons
Industry Computer Software
Experience
Hobsons November 2012 - Present
Convergys 2011 - October 2012
Convergys 2008 - 2011
Convergys 2004 - 2008
Convergys 1998 - 2004
Convergys 1995 - 1998
Convergys 1992 - 1995
Convergys 1990 - 1992
Skills
Sun Certified Java..., Java Enterprise Edition, C++, JavaScript, AJAX, XML, HTML, Unix, Perl, Web Services, Visual Basic, Oracle, Requirements Analysis, Solution Architecture, Weblogic, Software Development, PL/SQL, Systems Analysis, Microsoft SQL Server, C#, JSP
Education
University of Cincinnati 1988 — 1990
M.S., Computer Science
Beijing University of Post and Telecommunications 1982 — 1986
B.S., Computer Science
Hobsons November 2012 - Present
Convergys 2011 - October 2012
Convergys 2008 - 2011
Convergys 2004 - 2008
Convergys 1998 - 2004
Convergys 1995 - 1998
Convergys 1992 - 1995
Convergys 1990 - 1992
Skills
Sun Certified Java..., Java Enterprise Edition, C++, JavaScript, AJAX, XML, HTML, Unix, Perl, Web Services, Visual Basic, Oracle, Requirements Analysis, Solution Architecture, Weblogic, Software Development, PL/SQL, Systems Analysis, Microsoft SQL Server, C#, JSP
Education
University of Cincinnati 1988 — 1990
M.S., Computer Science
Beijing University of Post and Telecommunications 1982 — 1986
B.S., Computer Science
Jim Jonas's Convergys Experience June 1989 - September 1999
Job Senior Business Analyst at CoStrategix
Industry Computer Software
Experience
CoStrategix October 2013 - Present
NetCracker Technology (Formerly a subsidiary of Convergys Corporation) September 1999 - June 2013
NetCracker Technology (Formerly a subsidiary of Convergys Corporation) January 1996 - June 2013
Convergys June 1989 - September 1999
Intergraph August 1985 - June 1989
Skills
Requirements Analysis, SDLC, Billing Systems, Telecommunications..., Solution Architecture, Unix, BSS, PL/SQL, Business Analysis, Software Project..., Microsoft Office, Visio, Lotus Notes, Windows 7, Windows Vista, Windows XP Pro, NetCracker Billing..., Vertex, Pitney Bowes Address..., eTOM, Agile Project Management, PMP, COBOL, JCL, DOS, Telecommunications, Agile Methodologies, Business Process, Software Development, Business Requirements, Testing
Education
Ball State University 1981 — 1985
Bachelor of Science (B.S.), Computer Science, 3.00 GPA
CoStrategix October 2013 - Present
NetCracker Technology (Formerly a subsidiary of Convergys Corporation) September 1999 - June 2013
NetCracker Technology (Formerly a subsidiary of Convergys Corporation) January 1996 - June 2013
Convergys June 1989 - September 1999
Intergraph August 1985 - June 1989
Skills
Requirements Analysis, SDLC, Billing Systems, Telecommunications..., Solution Architecture, Unix, BSS, PL/SQL, Business Analysis, Software Project..., Microsoft Office, Visio, Lotus Notes, Windows 7, Windows Vista, Windows XP Pro, NetCracker Billing..., Vertex, Pitney Bowes Address..., eTOM, Agile Project Management, PMP, COBOL, JCL, DOS, Telecommunications, Agile Methodologies, Business Process, Software Development, Business Requirements, Testing
Education
Ball State University 1981 — 1985
Bachelor of Science (B.S.), Computer Science, 3.00 GPA
Darlene Munger's Convergys Experience January 1995 - January 1999
Job Sr. Systems Operator
Industry Information Technology and Services
Experience
Clark County April 2013 - Present
AppleOne March 2013 - Present
IBM January 2007 - March 2010
IBM October 2003 - January 2007
IBM July 2000 - October 2003
IBM January 1999 - July 2000
Convergys January 1995 - January 1999
Skills
Customer Relations, Compliance Audits, Process Improvement, Retail Industry, Servers, Mainframe, SLA, Problem Solving, Windows, Unix, Security, Data Center, System Administration, Disaster Recovery, Lotus Notes, Documentation, IT Operations, IT Outsourcing, Software Documentation, Service Delivery, Leadership, IT Service Management, Vendor Management, ITIL, Access, Incident Management
Education
LV-PITA 2012 — 2013
Network Certifications, System, Networking, and LAN/WAN Management/Manager, A-
Bellevue Community College
Computer Technology
Computer Technology
Computer Technology
Clark County April 2013 - Present
AppleOne March 2013 - Present
IBM January 2007 - March 2010
IBM October 2003 - January 2007
IBM July 2000 - October 2003
IBM January 1999 - July 2000
Convergys January 1995 - January 1999
Skills
Customer Relations, Compliance Audits, Process Improvement, Retail Industry, Servers, Mainframe, SLA, Problem Solving, Windows, Unix, Security, Data Center, System Administration, Disaster Recovery, Lotus Notes, Documentation, IT Operations, IT Outsourcing, Software Documentation, Service Delivery, Leadership, IT Service Management, Vendor Management, ITIL, Access, Incident Management
Education
LV-PITA 2012 — 2013
Network Certifications, System, Networking, and LAN/WAN Management/Manager, A-
Bellevue Community College
Computer Technology
Computer Technology
Computer Technology
Shubhakar Gopal's Convergys Experience 2003 - 2003
Job System Engineer at HP
Industry Information Technology and Services
Experience
Hewlett-Packard 2003 - Present
HP November 2003 - February 2011
Convergys 2003 - 2003
Skills
Disk Arrays, FCIP, Enterprise Storage, Brocade, HDS, Cloud Computing, Disaster Recovery, VMware, Data Center
Education
Bangalore University 1995 — 1999
Hewlett-Packard 2003 - Present
HP November 2003 - February 2011
Convergys 2003 - 2003
Skills
Disk Arrays, FCIP, Enterprise Storage, Brocade, HDS, Cloud Computing, Disaster Recovery, VMware, Data Center
Education
Bangalore University 1995 — 1999
Chris Reeh's Convergys Experience October 2013 - Present
Job Program Ready Trainer at Convergys
Industry Consumer Services
Experience
Convergys October 2013 - Present
Convergys June 2010 - October 2013
Convergys May 2010 - June 2012
USAA May 2008 - February 2010
West Telemarketing January 2003 - May 2006
Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Team Leadership, Microsoft Excel, Operations Management, Employee Relations, Team Building, Troubleshooting, Account Management, Cross Selling, Call Center
Education
Bellevue University 2013 — 2015
Master's Degree, Business Administration and Management, General, 3.8
Texas A&M University-Kingsville 2004 — 2008
BBA, Management
Texas A&M University-Kingsville 2004 — 2008
Bachelors of Business Administration, Management
Palo Alto College 2004 — 2006
Associates of Science, Business Admin; Management, General Business, Accounting
Convergys October 2013 - Present
Convergys June 2010 - October 2013
Convergys May 2010 - June 2012
USAA May 2008 - February 2010
West Telemarketing January 2003 - May 2006
Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Team Leadership, Microsoft Excel, Operations Management, Employee Relations, Team Building, Troubleshooting, Account Management, Cross Selling, Call Center
Education
Bellevue University 2013 — 2015
Master's Degree, Business Administration and Management, General, 3.8
Texas A&M University-Kingsville 2004 — 2008
BBA, Management
Texas A&M University-Kingsville 2004 — 2008
Bachelors of Business Administration, Management
Palo Alto College 2004 — 2006
Associates of Science, Business Admin; Management, General Business, Accounting
Don Glover's Convergys Experience February 1999 - August 2001
Job Senior System Engineer at Acxiom
Industry Information Technology and Services
Experience
Acxiom October 2014 - Present
US Navy Contractor September 2005 - January 2014
Microsoft Contractor August 2004 - August 2005
United States Postal Service Contractor April 2001 - September 2001
Convergys February 1999 - August 2001
Skills
VMware ESX, VMware Infrastructure, Information Assurance, Project Management, Troubleshooting, Network Administration, Technical Support, Microsoft, System Administration, Systems Engineering, CISSP, Computer Security, Active Directory, Servers, Windows Server 2008, Windows Server 2003, Networking, Dell PowerEdge Servers, SANs, EMC SANs, CompTIA Network+..., DHCP, DNS management, MCITP Enterprise..., MCITP Server..., Security, Microsoft Certified..., Microsoft Exchange, Microsoft Office..., Compellent SANs, Program Management, Netbackup, System Center Suite, VMware Certified..., Windows 7 Migration, WSUS, Cisco Technologies, Security Clearance, Brocade Fibre Switches, Security+, CompTIA A+ Certification, DoD, Navy, Military, Backups, Windows Server, VMware, Storage Area Networks, Software Installation, Hardware
Education
Bellevue Community College 2002 — 2005
Transfer Degree for Computer Engineering, Computer Science
Tacoma Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications
Florin High School 1994 — 1997
High School, General
Acxiom October 2014 - Present
US Navy Contractor September 2005 - January 2014
Microsoft Contractor August 2004 - August 2005
United States Postal Service Contractor April 2001 - September 2001
Convergys February 1999 - August 2001
Skills
VMware ESX, VMware Infrastructure, Information Assurance, Project Management, Troubleshooting, Network Administration, Technical Support, Microsoft, System Administration, Systems Engineering, CISSP, Computer Security, Active Directory, Servers, Windows Server 2008, Windows Server 2003, Networking, Dell PowerEdge Servers, SANs, EMC SANs, CompTIA Network+..., DHCP, DNS management, MCITP Enterprise..., MCITP Server..., Security, Microsoft Certified..., Microsoft Exchange, Microsoft Office..., Compellent SANs, Program Management, Netbackup, System Center Suite, VMware Certified..., Windows 7 Migration, WSUS, Cisco Technologies, Security Clearance, Brocade Fibre Switches, Security+, CompTIA A+ Certification, DoD, Navy, Military, Backups, Windows Server, VMware, Storage Area Networks, Software Installation, Hardware
Education
Bellevue Community College 2002 — 2005
Transfer Degree for Computer Engineering, Computer Science
Tacoma Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications
Florin High School 1994 — 1997
High School, General
Scott Craig's Convergys Experience February 2008 - January 2010
Job Business Development
Industry Computer Software
Experience
Enacomm January 2010 - Present
Convergys February 2008 - January 2010
Apptera February 2007 - February 2008
Envox Americas January 2006 - February 2007
Tuvox May 2004 - January 2006
Edify June 1993 - April 2004
Intervoice August 1988 - May 1993
Skills
SaaS, Enterprise Software, Professional Services, Solution Selling, Cloud Computing, Salesforce.com, Channel, Go-to-market Strategy, Channel Partners, Strategic Partnerships, Direct Sales, Unified Communications, Lead Generation, Start-ups, Selling, Software Industry, Sales Process, Call Centers, Business Development, Sales Management, Telecommunications, Product Management, Strategy, Product Marketing, Demand Generation, Managed Services, Business Alliances, CRM, Account Management, VoIP, Contact Centers, Customer Experience, Business Intelligence, Outsourcing, Mobile Devices, Pre-sales, Partner Management, Executive Management, IVR, Sales, New Business Development, B2B, Sales Operations, Complex Sales, Cross-functional Team..., Data Center, Mobile Technology, Sales Enablement, Telephony, Vendor Management
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, Business Information Systems
Enacomm January 2010 - Present
Convergys February 2008 - January 2010
Apptera February 2007 - February 2008
Envox Americas January 2006 - February 2007
Tuvox May 2004 - January 2006
Edify June 1993 - April 2004
Intervoice August 1988 - May 1993
Skills
SaaS, Enterprise Software, Professional Services, Solution Selling, Cloud Computing, Salesforce.com, Channel, Go-to-market Strategy, Channel Partners, Strategic Partnerships, Direct Sales, Unified Communications, Lead Generation, Start-ups, Selling, Software Industry, Sales Process, Call Centers, Business Development, Sales Management, Telecommunications, Product Management, Strategy, Product Marketing, Demand Generation, Managed Services, Business Alliances, CRM, Account Management, VoIP, Contact Centers, Customer Experience, Business Intelligence, Outsourcing, Mobile Devices, Pre-sales, Partner Management, Executive Management, IVR, Sales, New Business Development, B2B, Sales Operations, Complex Sales, Cross-functional Team..., Data Center, Mobile Technology, Sales Enablement, Telephony, Vendor Management
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, Business Information Systems
Bijal Ved's Convergys Experience December 2014 - Present
Job Supervisor Network Services Operations Excellence at Convergys
Industry Financial Services
Experience
Convergys December 2014 - Present
Convergys August 2008 - Present
QC Holdings March 2007 - August 2008
NCO Financial Systems August 1996 - May 2006
Skills
SQL, Excel, Programming, Microsoft Office, XP, Artiva Applications &..., Inbound & Outbound..., Crystal Reports, Microsoft Excel, Analysis, Call Centers, Access, Business Analysis, Process Improvement, Data Analysis, Strategic Planning, Business Intelligence, Operations Management, Program Management, BPO, Change Management, Team Building, C#, Analytics, Troubleshooting, Banking, SharePoint, Software Documentation, Risk Management, Leadership, Vendor Management, Outsourcing, Microsoft SQL Server, Budgets, Time Management, Strategy, Team Management, Networking, Team Leadership, Databases, Customer Satisfaction, Disaster Recovery, Performance Management, Integration, System Administration, Business Process..., Management, Training, MS Project, Visio
Education
Baker University 2008 — 2010
MBA, Business Administration
The University of Kansas 2006 — 2008
BA, Major - Economics with Minor - Business Administration
Convergys December 2014 - Present
Convergys August 2008 - Present
QC Holdings March 2007 - August 2008
NCO Financial Systems August 1996 - May 2006
Skills
SQL, Excel, Programming, Microsoft Office, XP, Artiva Applications &..., Inbound & Outbound..., Crystal Reports, Microsoft Excel, Analysis, Call Centers, Access, Business Analysis, Process Improvement, Data Analysis, Strategic Planning, Business Intelligence, Operations Management, Program Management, BPO, Change Management, Team Building, C#, Analytics, Troubleshooting, Banking, SharePoint, Software Documentation, Risk Management, Leadership, Vendor Management, Outsourcing, Microsoft SQL Server, Budgets, Time Management, Strategy, Team Management, Networking, Team Leadership, Databases, Customer Satisfaction, Disaster Recovery, Performance Management, Integration, System Administration, Business Process..., Management, Training, MS Project, Visio
Education
Baker University 2008 — 2010
MBA, Business Administration
The University of Kansas 2006 — 2008
BA, Major - Economics with Minor - Business Administration
Tracie Wallace's Convergys Experience July 2007 - August 2007
Job General Laborer at Brook Street
Industry Executive Office
Experience
Brook Street May 2015 - Present
CornerStone Staffing Solutions, Inc. April 2015 - May 2015
Capital Concierge January 2015 - May 2015
Lord & Taylor December 2014 - January 2015
SOS Security LLC. August 2014 - December 2014
Express Professionals (Temp Service) March 2014 - October 2014
Dollar Tree Stores September 2012 - May 2014
WalMart November 2009 - June 2012
Convergys July 2007 - August 2007
Adecco Personnel Services April 2007 - July 2007
Skills
Microsoft Office, Microsoft Words, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Microsoft Outlook, Data Entry Clerk, Clerical Typist wpm (55), Clerical Skills, Office Assistant, Scanning and Indexing..., Filing Clerk, Records Clerk, Administrative Support, Receptionist Duties, Microsoft One Note, Inventory Management, Managerial Finance, Inventory Control &..., Cashiering, Access, Outlook, Microsoft Word, Administrative...
Education
Baker College Center for Graduate Studies 2014 — 2017
Associate, Human Resource management, 2.5
New Bern Senior High School 1984 — 1988
High School Diploma, Business Administration, Management and Operations
Brook Street May 2015 - Present
CornerStone Staffing Solutions, Inc. April 2015 - May 2015
Capital Concierge January 2015 - May 2015
Lord & Taylor December 2014 - January 2015
SOS Security LLC. August 2014 - December 2014
Express Professionals (Temp Service) March 2014 - October 2014
Dollar Tree Stores September 2012 - May 2014
WalMart November 2009 - June 2012
Convergys July 2007 - August 2007
Adecco Personnel Services April 2007 - July 2007
Skills
Microsoft Office, Microsoft Words, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Microsoft Outlook, Data Entry Clerk, Clerical Typist wpm (55), Clerical Skills, Office Assistant, Scanning and Indexing..., Filing Clerk, Records Clerk, Administrative Support, Receptionist Duties, Microsoft One Note, Inventory Management, Managerial Finance, Inventory Control &..., Cashiering, Access, Outlook, Microsoft Word, Administrative...
Education
Baker College Center for Graduate Studies 2014 — 2017
Associate, Human Resource management, 2.5
New Bern Senior High School 1984 — 1988
High School Diploma, Business Administration, Management and Operations
Chandra Sekhar Pavuluri's Convergys Experience 2005 - October 2007
Job Salesforce.com
Industry Information Technology and Services
Experience
Tech Mahindra October 2007 - Present
Convergys 2005 - October 2007
Cap Gemini 2003 - 2005
Skills
Salesforce.com, Cloud Computing, Web Services, Program Management, Customer Relations, Solution Architecture, Business Analysis, Software Project..., Requirements Analysis, WebMethods, Informatica, J2EE, Java, SQL, Agile, ClearCase
Education
Bangalore University
B.E
Tech Mahindra October 2007 - Present
Convergys 2005 - October 2007
Cap Gemini 2003 - 2005
Skills
Salesforce.com, Cloud Computing, Web Services, Program Management, Customer Relations, Solution Architecture, Business Analysis, Software Project..., Requirements Analysis, WebMethods, Informatica, J2EE, Java, SQL, Agile, ClearCase
Education
Bangalore University
B.E
Smitha Vishwas's Convergys Experience November 2009 - February 2012
Job Subject Matter Expert
Industry Outsourcing/Offshoring
Experience
Convergys November 2009 - February 2012
AOL INDIA PVT LTD January 2007 - November 2009
Skills
Team Management, Training, Analysis, Team Building, Quality Assurance, Call Center, Service Delivery, Process Improvement, Six Sigma, Quality Management
Education
Bangalore University 2003 — 2006
Bsc, Electronics
Convergys November 2009 - February 2012
AOL INDIA PVT LTD January 2007 - November 2009
Skills
Team Management, Training, Analysis, Team Building, Quality Assurance, Call Center, Service Delivery, Process Improvement, Six Sigma, Quality Management
Education
Bangalore University 2003 — 2006
Bsc, Electronics
April Brady's Convergys Experience December 2013 - Present
Job Workforce Management Analyst at Convergys
Industry Consumer Services
Experience
Convergys December 2013 - Present
Skills
Troubleshooting, Call Centers, Customer Service, Customer Satisfaction, Networking, Management, Analysis, Databases, Workforce Management, PowerPoint, Windows XP, Microsoft Excel, Access, Microsoft Word
Education
Clarkson University 2007 — 2008
Biomolecular Engineering
Tunkhannock Area High School 2003 — 2007
High School Diploma
Bellevue University
Bachelor of Science, Professional Contact Center Management
Convergys December 2013 - Present
Skills
Troubleshooting, Call Centers, Customer Service, Customer Satisfaction, Networking, Management, Analysis, Databases, Workforce Management, PowerPoint, Windows XP, Microsoft Excel, Access, Microsoft Word
Education
Clarkson University 2007 — 2008
Biomolecular Engineering
Tunkhannock Area High School 2003 — 2007
High School Diploma
Bellevue University
Bachelor of Science, Professional Contact Center Management
Carissa (Halbleib) Sherman's Convergys Experience January 2012 - February 2013
Job Medical Office Specialist at College Park Family Care Center
Industry Medical Practice
Experience
College Park Family Care Center July 2013 - Present
Walmart March 2013 - August 2013
Convergys January 2012 - February 2013
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Microsoft Word, Account Management, Leadership, PowerPoint, Customer Satisfaction
Education
MidAmerica Nazarene University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, Bachelor's Degree
Barton County Community College 2005 — 2008
Associate of Science (A.S.), Music & Accouting
Grinnell High School 2001 — 2005
High School Diploma, General Studies, 12th
College Park Family Care Center July 2013 - Present
Walmart March 2013 - August 2013
Convergys January 2012 - February 2013
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Microsoft Word, Account Management, Leadership, PowerPoint, Customer Satisfaction
Education
MidAmerica Nazarene University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, Bachelor's Degree
Barton County Community College 2005 — 2008
Associate of Science (A.S.), Music & Accouting
Grinnell High School 2001 — 2005
High School Diploma, General Studies, 12th
Jennifer Petito (Givens)'s Convergys Experience July 2015 - Present
Job Core Trainer at Convergys
Industry Financial Services
Experience
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys October 2012 - October 2013
KETTLER March 2009 - December 2009
Great Western Bank October 2008 - June 2009
Carlson April 2006 - October 2008
InfoUSA January 2005 - April 2006
Skills
Call Centers, Workforce Management, Team Management, Performance Management, Customer Experience, Customer Satisfaction, Process Improvement, Team Leadership, Employee Engagement, Employee Relations, Training Delivery, Training & Development, Employee Learning &..., Staff Development, Curriculum Development, Team Building, Customer Service, Coaching, Management, Training
Education
Bellevue University 2012 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys October 2012 - October 2013
KETTLER March 2009 - December 2009
Great Western Bank October 2008 - June 2009
Carlson April 2006 - October 2008
InfoUSA January 2005 - April 2006
Skills
Call Centers, Workforce Management, Team Management, Performance Management, Customer Experience, Customer Satisfaction, Process Improvement, Team Leadership, Employee Engagement, Employee Relations, Training Delivery, Training & Development, Employee Learning &..., Staff Development, Curriculum Development, Team Building, Customer Service, Coaching, Management, Training
Education
Bellevue University 2012 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Jack Chao's Convergys Experience 2000 - 2008
Job Principal Database Developer at Qinetiq North America
Industry Information Technology and Services
Experience
QinetiQ North America December 2008 - Present
Convergys 2000 - 2008
Convergys 2000 - 2001
NCI 1998 - 2000
Skills
Oracle, Databases, PL/SQL, SQL, ETL, Requirements Analysis, Unix Shell Scripting, Microsoft SQL Server, Unix, Database Design, Data Warehousing, Software Development, Integration, SOA, SDLC, Visio, OBIEE, Data Modeling, Enterprise Architecture, Java
Education
Southeastern University 1997 — 1998
MS, Computer Science
Beijing University of Posts and Telecommunications
QinetiQ North America December 2008 - Present
Convergys 2000 - 2008
Convergys 2000 - 2001
NCI 1998 - 2000
Skills
Oracle, Databases, PL/SQL, SQL, ETL, Requirements Analysis, Unix Shell Scripting, Microsoft SQL Server, Unix, Database Design, Data Warehousing, Software Development, Integration, SOA, SDLC, Visio, OBIEE, Data Modeling, Enterprise Architecture, Java
Education
Southeastern University 1997 — 1998
MS, Computer Science
Beijing University of Posts and Telecommunications
Eric Roseberry's Convergys Experience September 2007 - April 2010
Job Technical Service Representative
Industry Consumer Services
Experience
Kohler Co. August 2010 - Present
Convergys September 2007 - April 2010
Sears, Roebuck and Co. April 2006 - September 2007
City of Wichita Kansas September 2005 - February 2006
University of Phoenix July 2005 - September 2005
Charles Schwab June 2000 - January 2005
Skills
Process Improvement, Call Centers, Customer Service, Customer Satisfaction, Team Building, Account Management, Sales, Performance Management, Cross-functional Team..., Management, Team Leadership, Operations Management, Team Management, Photography, Portrait Photography, Photojournalism
Education
Baker University 1998 — 1999
MBA, Business
Kohler Co. August 2010 - Present
Convergys September 2007 - April 2010
Sears, Roebuck and Co. April 2006 - September 2007
City of Wichita Kansas September 2005 - February 2006
University of Phoenix July 2005 - September 2005
Charles Schwab June 2000 - January 2005
Skills
Process Improvement, Call Centers, Customer Service, Customer Satisfaction, Team Building, Account Management, Sales, Performance Management, Cross-functional Team..., Management, Team Leadership, Operations Management, Team Management, Photography, Portrait Photography, Photojournalism
Education
Baker University 1998 — 1999
MBA, Business
Diana Copeland's Convergys Experience August 2007 - May 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Shoe Carnival June 2008 - March 2010
Convergys August 2007 - May 2008
Education
Wright State University 2010 — 2013
Computer Science, IT
Baker College Center for Graduate Studies 2008 — 2012
Bachelors, Computer Science
ITT Technical Institute 2003 — 2006
Associates, Computer and Electronics Engineering Technology
Shoe Carnival June 2008 - March 2010
Convergys August 2007 - May 2008
Education
Wright State University 2010 — 2013
Computer Science, IT
Baker College Center for Graduate Studies 2008 — 2012
Bachelors, Computer Science
ITT Technical Institute 2003 — 2006
Associates, Computer and Electronics Engineering Technology
Benjamin Vermillion's Convergys Experience June 1999 - May 2005
Job E911 Analyst at TMobile
Industry Telecommunications
Experience
T-Mobile December 2005 - Present
Convergys June 1999 - May 2005
Skills
Customer Service, Troubleshooting, Wireless, Analysis, Telecommunications, Call Centers, Routing, Microsoft Excel, Technical Support, Outlook, Customer Satisfaction, System Deployment, Networking, Data Entry
Education
Washington State University 2013 — 2015
Bachelor of Business Administration (BBA), Management Information Systems, General
Bellevue Community College 2011 — 2013
Associate's degree, Business Administration and Management, General
T-Mobile December 2005 - Present
Convergys June 1999 - May 2005
Skills
Customer Service, Troubleshooting, Wireless, Analysis, Telecommunications, Call Centers, Routing, Microsoft Excel, Technical Support, Outlook, Customer Satisfaction, System Deployment, Networking, Data Entry
Education
Washington State University 2013 — 2015
Bachelor of Business Administration (BBA), Management Information Systems, General
Bellevue Community College 2011 — 2013
Associate's degree, Business Administration and Management, General
Scott Amiott's Convergys Experience January 2002 - January 2004
Job Network Support Specialist at MJW Technical Services, Inc.
Industry Environmental Services
Experience
MJW Technical Services, Inc. January 2004 - Present
Convergys January 2002 - January 2004
Education
Beckfield College-Florence
Associate's of Applied Science, Network and System Administration/Administrator
MJW Technical Services, Inc. January 2004 - Present
Convergys January 2002 - January 2004
Education
Beckfield College-Florence
Associate's of Applied Science, Network and System Administration/Administrator
yul johnson's Convergys Experience September 2004 - May 2007
Job Food & Beverages Professional
Industry Food & Beverages
Experience
jim's beer and wine 2009 - Present
Convergys September 2004 - May 2007
Convergys February 2003 - May 2006
Adecco Employment Agency February 2003 - August 2004
Gates Rubber Company June 2002 - January 2003
Anderson Dodge May 2001 - June 2002
Adecco Group July 2001 - January 2002
Skills
Conflict Resolution, Customer Satisfaction, Sales, Consumer Insight, People-oriented, Customer Retention, Internet, Multitasking Skills
Education
Baker College of Clinton Township 2011 — 2012
Autobody/Collision and Repair Technology/Technician
Southfield-lathrup senior high 1995 — 1999
diploma, general
Baker College
Southfield Lathrup Senior
Diploma, General; Automotive Collision Technology
jim's beer and wine 2009 - Present
Convergys September 2004 - May 2007
Convergys February 2003 - May 2006
Adecco Employment Agency February 2003 - August 2004
Gates Rubber Company June 2002 - January 2003
Anderson Dodge May 2001 - June 2002
Adecco Group July 2001 - January 2002
Skills
Conflict Resolution, Customer Satisfaction, Sales, Consumer Insight, People-oriented, Customer Retention, Internet, Multitasking Skills
Education
Baker College of Clinton Township 2011 — 2012
Autobody/Collision and Repair Technology/Technician
Southfield-lathrup senior high 1995 — 1999
diploma, general
Baker College
Southfield Lathrup Senior
Diploma, General; Automotive Collision Technology
Aubrey Thiriot's Convergys Experience February 2007 - August 2010
Job Mental Health Care Professional
Industry Mental Health Care
Experience
Uinta Academy 2012 - 2012
Convergys February 2007 - August 2010
Logan City Police Department July 2006 - February 2007
Skills
Customer Service, Dispatching
Education
Utah State University 2010 — 2012
Bachelor of Science (BS), Sociology
Barstow Community College 2000 — 2002
Associate of Science (AS), Social Sciences
Uinta Academy 2012 - 2012
Convergys February 2007 - August 2010
Logan City Police Department July 2006 - February 2007
Skills
Customer Service, Dispatching
Education
Utah State University 2010 — 2012
Bachelor of Science (BS), Sociology
Barstow Community College 2000 — 2002
Associate of Science (AS), Social Sciences
Kelsey Flowers's Convergys Experience February 2011 - May 2012
Job HR Services at The Home Depot
Industry Human Resources
Experience
The Home Depot June 2013 - Present
Walmart April 2012 - June 2013
Capital One April 2012 - June 2013
Convergys February 2011 - May 2012
Convergys August 2010 - February 2011
Smoothie King (SKFI) February 2007 - June 2009
Skills
Management, Cash Handling Experience, Asset Protection, Call Centers, Administrative Work, Customer Service
Education
Baton Rouge Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
The Home Depot June 2013 - Present
Walmart April 2012 - June 2013
Capital One April 2012 - June 2013
Convergys February 2011 - May 2012
Convergys August 2010 - February 2011
Smoothie King (SKFI) February 2007 - June 2009
Skills
Management, Cash Handling Experience, Asset Protection, Call Centers, Administrative Work, Customer Service
Education
Baton Rouge Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
Amanda Schumborg's Convergys Experience January 2009 - February 2011
Job Student at Baker College of Auburn Hills
Industry Hospital & Health Care
Experience
Convergys January 2009 - February 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Records Management, Quality Patient Care
Education
Baker College of Auburn Hills 2013 — 2016
Associates of Applied Science, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician, 4.0
Convergys January 2009 - February 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Records Management, Quality Patient Care
Education
Baker College of Auburn Hills 2013 — 2016
Associates of Applied Science, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician, 4.0
Shantrese Kilborne's Convergys Experience October 2005 - June 2007
Job Attended Baton Rouge Community College
Industry Retail
Experience
RaceTrac Petroleum July 2009 - March 2012
Convergys October 2005 - June 2007
Education
Baton Rouge Community College 2004 — 2007
N/A, Registered Nursing/Registered Nurse
Jackson Highschool 2000 — 2004
High School Diploma, High School/Secondary Diploma Programs
RaceTrac Petroleum July 2009 - March 2012
Convergys October 2005 - June 2007
Education
Baton Rouge Community College 2004 — 2007
N/A, Registered Nursing/Registered Nurse
Jackson Highschool 2000 — 2004
High School Diploma, High School/Secondary Diploma Programs
Danette Marshall's Convergys Experience 2012 - 2013
Job Corporate Insurance Collections Specialist at Bluebonnet Dental Care
Industry Hospital & Health Care
Experience
Bluebonnet Dental Care 2014 - Present
Superior Management and Education Solutions 2011 - Present
ECS 2014 - 2014
Convergys 2012 - 2013
Skills
Medical Billing, Healthcare, HIPAA, Medical Coding, Medical Terminology, Customer Service, Technical Support, Telecommunications, Telephone Skills, Remote Access, Dental Software, Dental Insurance, Medical Records, Medical Staff..., DME, Durable Medical..., Sales, Direct Sales, Budgeting, Budget Monitoring, Budget Management, Sports Nutrition, Wellness Coaching, Healthcare Management, Healthcare Information..., Health Insurance, Health Education, Holistic Health, Retail Sales, Retail, Loss Prevention, Weight Loss Coaching, Remote Desktop
Education
Baton Rouge Community College 2014 — 2016
Health Services/Allied Health/Health Sciences, General
Ultimate Medical Academy 2011 — 2013
Associate's Degree, Health Services/Allied Health/Health Sciences, General
Bluebonnet Dental Care 2014 - Present
Superior Management and Education Solutions 2011 - Present
ECS 2014 - 2014
Convergys 2012 - 2013
Skills
Medical Billing, Healthcare, HIPAA, Medical Coding, Medical Terminology, Customer Service, Technical Support, Telecommunications, Telephone Skills, Remote Access, Dental Software, Dental Insurance, Medical Records, Medical Staff..., DME, Durable Medical..., Sales, Direct Sales, Budgeting, Budget Monitoring, Budget Management, Sports Nutrition, Wellness Coaching, Healthcare Management, Healthcare Information..., Health Insurance, Health Education, Holistic Health, Retail Sales, Retail, Loss Prevention, Weight Loss Coaching, Remote Desktop
Education
Baton Rouge Community College 2014 — 2016
Health Services/Allied Health/Health Sciences, General
Ultimate Medical Academy 2011 — 2013
Associate's Degree, Health Services/Allied Health/Health Sciences, General
Alexandra Keil's Convergys Experience May 2011 - May 2014
Job Fashion Assistant Intern at Haute House Design Studio
Industry Marketing and Advertising
Experience
Haute House Design Studio August 2015 - Present
Bay State College January 2015 - Present
National Institute For Children's Health Quality (NICHQ) January 2015 - April 2015
Convergys May 2011 - May 2014
Au pair in America January 2010 - January 2011
Lagmark Gastronomy July 2009 - October 2009
Skills
Social Media, Social Skills, PowerPoint, Social Networking, Online Marketing, Public Relations, Blogging, Teamwork, Team Building, Coaching, Customer Support, Customer Service, Customer Experience, Presentations, Public Speaking
Education
Bay State College 2014 — 2017
Marketing/Marketing Management, General
Lund University 2013 — 2013
Strategic Communication and Rhetoric for Leaders
Harvard Extension School 2010 — 2010
English for international students, Non credit
Quincy College 2010 — 2010
Intercultural Communication, A
Olympiaskolan 2006 — 2009
Social science
EF Education First 2006 — 2006
English
Haute House Design Studio August 2015 - Present
Bay State College January 2015 - Present
National Institute For Children's Health Quality (NICHQ) January 2015 - April 2015
Convergys May 2011 - May 2014
Au pair in America January 2010 - January 2011
Lagmark Gastronomy July 2009 - October 2009
Skills
Social Media, Social Skills, PowerPoint, Social Networking, Online Marketing, Public Relations, Blogging, Teamwork, Team Building, Coaching, Customer Support, Customer Service, Customer Experience, Presentations, Public Speaking
Education
Bay State College 2014 — 2017
Marketing/Marketing Management, General
Lund University 2013 — 2013
Strategic Communication and Rhetoric for Leaders
Harvard Extension School 2010 — 2010
English for international students, Non credit
Quincy College 2010 — 2010
Intercultural Communication, A
Olympiaskolan 2006 — 2009
Social science
EF Education First 2006 — 2006
English
Latisha Little's Convergys Experience January 2004 - January 2005
Job Mental Health Care Professional
Industry Mental Health Care
Experience
DGIS INC 2007 - 2011
Convergys January 2004 - January 2005
Skills
Filing, Faxing, Microsoft Word, Computer Proficiency
Education
J. H. Rose High School 1999 — 2003
HIgh School Diploma
Beaufort County Community College
Associate's degree, Human Services, General
DGIS INC 2007 - 2011
Convergys January 2004 - January 2005
Skills
Filing, Faxing, Microsoft Word, Computer Proficiency
Education
J. H. Rose High School 1999 — 2003
HIgh School Diploma
Beaufort County Community College
Associate's degree, Human Services, General
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT