Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Bob Dunfee Bob Dunfee Dallas/Fort Worth Area Details
Bob Dunfee's Convergys Experience December 2010 - August 2011
Job VP & ONE Evangelist at Thunderhead
Industry Computer Software
Experience
Thunderhead  July 2014 - Present
Infor  August 2011 - July 2014
Convergys   December 2010 - August 2011
VirtuOz  February 2010 - December 2010
Convergys Inc.  June 2006 - February 2010
KnowledgeTranzfer   December 2005 - June 2006
E.piphany, Inc   April 1998 - November 2005
Silicon Graphics  1995 - 1998
Pyramid Technology, Inc.   1990 - 1995
TRW Electronics Systems Group   August 1988 - June 1990

Skills
CRM software, Data Warehouse..., Social Media Marketing, SaaS, Customer Relations, Telecommunications, Retail, Channel, Insurance, Enterprise Software, Call Center, Customer Experience, Cloud Computing, Solution Selling, Social CRM, CRM, Call Centers, Customer Service, Pre-sales, Salesforce.com, Strategy, Product Management, Product Marketing, Integration, Analytics, Strategic Partnerships, Data Warehousing, Business Intelligence, Digital Marketing, Big Data, Sales Operations, Management, Professional Services, Sales, Program Management

Education
Bowling Green State University   1981 — 1985
Bachelor of Science, Computer Science

Alex Kish Alex Kish Toledo, Ohio Area Details
Alex Kish's Convergys Experience June 2001 - June 2004
Job CoFounder at Vanguard Mobile Solutions
Industry Music
Experience
Vanguard Mobile Solutions   June 2014 - Present
88.3 WXUT-FM / 88.1 WBGU-FM   January 2001 - Present
Buckeye CableSystem  April 2014 - Present
Heartland Healthcare Services  March 2012 - January 2014
Richard's Music   November 2011 - March 2012
Adam's Street Publishing / Toledo City Paper   April 2011 - November 2011
Shakin' Promotions   June 2005 - January 2011
Success Marketing Group / Energy Saver Advisors   November 2009 - May 2010
Toys R Us  November 2004 - October 2005
Convergys   June 2001 - June 2004

Skills
Event Management, Music, Social Media, Social Media Marketing, Social Networking, Talent Management, Talent Booking, Talent Scouting, Customer Service, Customer Retention, Customer Satisfaction, Entertainment Industry, Entertainment Management, Sales, Microsoft Office, Adobe Creative Suite, Adobe, Windows, Mac OS

Education
Bowling Green State University   2005 — 2009
Bachelor of Arts (B.A.) / Pop Culture Minor, Fine/Studio Arts, General

Mercy College of Northwest Ohio   2012 — 2012
Certified Pharmacy Tech, Pharmacy

Owens Community College   2001 — 2004
Web Design Certificate, Web Design

G. Michael Graham G. Michael Graham Alexandria, Kentucky Details
G. Michael Graham's Convergys Experience October 2012 - October 2013
Job Independent Life, Health Insurance Agent at Kennessee Insurance Agency
Industry Information Technology and Services
Experience
Kennessee Insurance Agency   June 2004 - Present
Pomeroy  December 2013 - December 2013
Kroger  October 2013 - November 2013
Convergys   October 2012 - October 2013
ISSI, Inc.   January 2012 - August 2012

Skills
Project Management, Microsoft Office, HTML, SharePoint, Networking, A+ Certified IT...

Education
Bowling Green State University   1996 — 2000
Bachelor of Arts, Journalism, 3.02

Lynda Frederick Lynda Frederick Greater Chicago Area Details
Lynda Frederick's Convergys Experience 1991 - 2007
Job Experienced Project, Program and Process Manager
Industry Financial Services
Experience
SunGard  April 2010 - Present
Coventry Health Care  May 2007 - April 2010
Acxiom  January 2007 - May 2007
Convergys   1991 - 2007

Skills
PMP, SDLC, Project Management, PMO, Process Improvement, ITIL Foundations v3, ITIL Service Transition, Project Portfolio..., Program Management, Resource Management, Software Project..., Infrastructure Project..., Vendor Management, Requirements Gathering, Requirements Analysis, Serena SSM, Serena SBM, MS Project, SharePoint, ITIL, Software Documentation, Project Delivery, Agile Methodologies, Change Management, Testing, Integration, Governance

Education
Boston University   2005 — 2007
MSPM, MS in Project Management

North Central College   1984 — 1988
BA, Political Science, American History

Barbara Glaser Barbara Glaser Tucson, Arizona Details
Barbara Glaser's Convergys Experience September 2003 - Present
Job Customer Care Professional at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   September 2003 - Present
RE/Max All Executives  November 2004 - March 2006
Summer Institute of Linguistics / Wycliffe Bible Translators   May 1979 - August 2003

Skills
Technical Support, Call Centers, Computer Hardware, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Service Delivery, Troubleshooting, Windows XP, Workforce Management, Contact Centers

Education
Bowling Green State University
BS, Mathematics

Jeffery Holderness Jeffery Holderness Boise, Idaho Area Details
Jeffery Holderness's Convergys Experience September 2013 - May 2014
Job Customer Service Representative at DIRECTV
Industry Consumer Services
Experience
DIRECTV  July 2014 - Present
Convergys   September 2013 - May 2014
Gap Inc./Banana Republic   March 2013 - July 2013
Scentsy, Inc.   December 2012 - January 2013
Acclima, Inc.   April 2008 - June 2010
US Federal Government  September 2009 - December 2009

Skills
Mandarin, Teaching English as a..., Microsoft Office, Electronics..., Microsoft Excel, Blogging, Social Media, Photography, Operations Management, Computers, Communication, Sales

Education
Boise State University   2013 — 2018
Bachelor of Science (BS), Construction Management, 3.0

Chris Rezendes Chris Rezendes Greater Boston Area Details
Chris Rezendes's Convergys Experience 2008 - 2014
Job Chief Sales and Marketing Officer at Windham Professionals Inc.
Industry Financial Services
Experience
Windham Professionals  2014 - Present
CSS Corp  2014 - 2014
Convergys   2008 - 2014
Amdocs, Inc.   2002 - 2008
Xchange Applications  2000 - 2002
Parametric Technology  1999 - 2000
United States Marine Corps  1983 - 1999

Skills
Leadership, SaaS, Salesforce.com, Negotiation, Professional Services, Management, Enterprise Software, BPO, Risk Management, Customer Satisfaction, Product Management, Cloud Computing, Solution Selling, Outsourcing, Account Management, CRM, Selling, Strategic Partnerships, Strategy, Business Development, Analytics, Strategic Leadership, Customer Service, Team Building, English, Sales

Education
Bridgewater State University   1990 — 1993
Bachelors, Criminology/Aviation Science

Bridgewater State University

Jennifer Miles-Rhoades Jennifer Miles-Rhoades Nampa, Idaho Details
Jennifer Miles-Rhoades's Convergys Experience August 2008 - November 2009
Job Student at Boise State University
Industry Biotechnology
Experience
Convergys   August 2008 - November 2009
Golden Flower Chinese Herbs   July 2007 - July 2008
Kim Jew Photography   June 2003 - July 2006
University of New Mexico  January 2001 - April 2003
College of Santa Fe at Albuquerque   February 1999 - December 2000
CNM - Central New Mexico Community College  December 1997 - December 1999

Skills
Sales, Marketing Strategy, Office Administration, Payment Services, Accounts Receivable, Network Administration, Computer Maintenance, Laboratory Equipment, Lesson Planning, Metal Fabrication, Database Administration, Technical Support, Studio Photography

Education
Boise State University   2013 — 2017
Bachelor of Applied Science (BASc), Biology/Biological Sciences, General

Boise State University   2013 — 2015
Minor in Visual Arts, Visual and Performing Arts

Boise State University   2013 — 2015
Minor in Economics, Sustainability Studies

College of Western Idaho   2013 — 2015
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

The University of New Mexico   2001 — 2003
Fine and Studio Arts

Chris Andrist Chris Andrist Provo, Utah Area Details
Chris Andrist's Convergys Experience February 2005 - February 2012
Job Technical Analyst at Oracle
Industry Information Technology and Services
Experience
Oracle  August 2014 - Present
Symantec  February 2012 - August 2014
Convergys   February 2005 - February 2012
AT&T Wireless  April 2004 - February 2005

Skills
Management, Information Technology, Training Delivery, Microsoft SQL Server, PeopleSoft, Team Leadership, Staff Development, Technical Support, OLAP, SQL, Networking, Databases, Cognos, ETL Tools, Business Objects, Microsoft Excel, Teradata, Mentoring, Training, Recruiting, Tera DataLabs, QlikView, Crystal Reports, SSRS, SFDC, Oracle Database, MySQL, PostgreSQL, PowerPivot, SharePoint, Customer Service, Business Intelligence

Education
Utah Valley University   1999 — 2015
Bachelors of Science, Information Systems

Brigham Young University
Mathematics and Actuarial

David Edward Garber David Edward Garber Provo, Utah Details
David Edward Garber's Convergys Experience August 2015 - Present
Job Versatile Scientific Educator, Aspiring Professor of Physics
Industry Higher Education
Experience
Convergys   August 2015 - Present
Dish One  June 2015 - June 2015
Energy Systems   April 2015 - May 2015
Ron Paul 2008 Presidential Campaign  June 2007 - November 2008
Western Wats  November 2003 - December 2003
Focus Communications  September 2003 - November 2003
Techstar Satellite   May 2003 - October 2003
Deseret Industries  July 2003 - September 2003
David Edward Garber   March 2003 - April 2003
Brigham Young University  September 2000 - December 2002

Skills
Research, Laboratory Equipment, Laboratory Skills, Science, Physics, Mathematics, Computer Science, Computer Proficiency, Programming, HTML, Internet Savvy, Organization Skills, Creativity Skills, Critical Thinking, Strategic Planning, History, Politics, Grassroots Campaigning, Stressful Situations, Remaining Pleasant, Interpersonal..., Telephone Skills, Public Speaking, Voice Acting, Education, Marketing, Typing, Writing, Social Media, Blogging, Editing, Document Creation, Photography, Graphic Design, Microsoft Office, Microsoft Word, Microsoft Excel, Record Keeping, Piano Playing, Singing, Social Dance, Customer Service, Community Outreach, Nonprofits, Catering, Geography, Travel, Janitorial Services, Family History, Persistence

Education
Brigham Young University   1993 — 2017
none yet, Honors Applied Physics: Computer Science Emphasis, 16+

Thomas Jefferson High School for Science and Technology   1989 — 1993
High School Diploma, General Studies, 12

Peter Maurice Peter Maurice Vancouver, Canada Area Details
Peter Maurice's Convergys Experience July 2008 - October 2010
Job Development Director at Electronic Arts (EA)
Industry Computer Games
Experience
Electronic Arts (EA)   February 2015 - Present
Hothead Games  November 2012 - February 2015
Tiny Speck, Inc  August 2012 - November 2012
United Front Games  November 2011 - June 2012
Vancouver Film School  October 2010 - October 2011
Convergys   July 2008 - October 2010
Vancouver Olympic Committee   January 2010 - February 2010
Convergys Corporation  July 2006 - May 2008
Convergys Corporation  April 2005 - June 2006
Time Warner Cable  2003 - 2005

Skills
Video Games, Agile Project Management, Quality Control, User Interface, Analytics, Game Development, Game Design, Perforce, Quality Assurance, User Interface Design, Project Management, Team Leadership, Team Management, User Experience, Social Games, Unity3D, Outsourcing, Management, Agile Methodologies, Metrics, Project Planning, Online Gaming, Product Management, PS3, Xbox 360, Visio, Team Building, Customer Service, Call Center, Microsoft Office, Technical Support, Leadership, Scrum, Process Scheduler, Free to Play, Freemium, Virtual Currency, MMORPG, Gameplay Systems, Valve Hammer Editor, Playtesting, Multiplayer Design, Call Centers, Mobile Games, Computer Games, Level Design, Gameplay, MMO

Education
Vancouver Film School   2010 — 2011
Diploma, Game Design with Honours

Bishop's University   1998 — 2000
Network Software Design

Champlain Regional College
Social Sciences

Klinkowski Michael Klinkowski Michael Providence, Utah Details
Klinkowski Michael's Convergys Experience November 2005 - April 2006
Job Project Manager at Thermo Fisher Scientific
Industry Research
Experience
Thermo Fisher Scientific  January 2013 - Present
RR Donnelley  October 2007 - December 2012
Autonomous Solutions  April 2006 - December 2006
Convergys   November 2005 - April 2006
Bourns, Inc.   March 1993 - June 2002

Skills
Project Management, Lifesciences, R&D, Biotechnology, Program Management, Data Analysis, Cross-functional Team..., Process Improvement, Project Planning, MS Project, Software Project..., Change Management, Analysis, Molecular Biology, Product Development, Business Analysis, Pharmaceutical Industry, Project Portfolio..., Validation, Software Development, Quality Assurance, Lean Manufacturing, Management

Education
University of Phoenix   2003 — 2005
Master of Business Administration (MBA), Business Administration, Management and Operations

University of Phoenix   1995 — 1997
Bachelor of Science (B.S.), Business Information Systems

Utah State University   1988 — 1990
General Studies

Bridgerland Applied Technology College   1986 — 1987
Associate's degree, Electronics

Teena Mason, Ed.M. Teena Mason, Ed.M. Greater Boston Area Details
Teena Mason, Ed.M.'s Convergys Experience 1998 - 2004
Job Training & Development Consultant
Industry Professional Training & Coaching
Experience
TM Training & Design   2005 - Present
Monster Worldwide  2004 - 2005
Convergys   1998 - 2004
Barclay Personnel   1997 - 1998
Middle/ High School   1991 - 1997

Skills
Learning & Development, Instructional Design, Dynamic presentation..., Instructor-led Training, Employee Training, Adult learning theory, Instructional systems..., Curriculum Development, Course development, Onboarding, New Hire Orientations, New Hire Training, Career Development, Information Mapping, Knowledge Management, Blended learning..., Medical devices, Call center environments, Employee H&W benefit..., Call Centers, Public Speaking

Education
Boston University School of Education
Master of Education (MEd)

St. Lawrence University
Bachelor of Arts (BA), French

Christopher Tillman Christopher Tillman Logan, Utah Details
Christopher Tillman's Convergys Experience August 2012 - November 2013
Job Technical support at WestHost
Industry Military
Experience
WestHost  December 2013 - Present
Convergys   August 2012 - November 2013
United States Army  May 2012 - June 2012
Icon Health and Fitness  November 2011 - May 2012
Qwest  January 2010 - November 2010
Teleperformance, USA  June 2009 - January 2010

Skills
Microsoft Office, Customer Service, Leadership, Public Speaking, Troubleshooting, Project Management, Windows, Teaching, Spanish, Direct Sales, Military, AS400 system, Systems Engineering, Instructional Design, Team Leadership, Training, Sales

Education
Weber State University   2009 — 2010

John C Calhoun State Community College   2006 — 2007
generals

Bridgerland Applied Technology College
Information Technology

Russ Carroll Russ Carroll Orange County, California Area Details
Russ Carroll's Convergys Experience October 1999 - February 2006
Job Senior Franchise Producer at MobilityWare
Industry Computer Games
Experience
MobilityWare  June 2015 - Present
Amazon  September 2008 - May 2015
GameTunnel   November 2002 - January 2009
Reflexive Entertainment  February 2006 - September 2008
Convergys   October 1999 - February 2006

Skills
Video Games, Game Development, Level Design, Production, User Interface Design, Game Design, Casual Games, Mobile Games, Game Mechanics, Unity3D, Computer Games, Xbox 360, Online Gaming, iPhone, Monetization, Gameplay, Gaming, Social Games, iOS, Wii, Management, Product Management

Education
Brigham Young University   2005 — 2006
eMBA

Brigham Young University   1992 — 1998
B.S., Zoology: Conservation Biology

Victoria Waller Victoria Waller Oklahoma City, Oklahoma Details
Victoria Waller's Convergys Experience October 2012 - January 2013
Job Financial Services Professional
Industry Financial Services
Experience
GC Services  2013 - 2014
Convergys   October 2012 - January 2013
Teleperformance  August 2011 - July 2012

Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Avaya IP Telephony

Education
Bossier Parish Community College   2011 — 2012
n/a, Psychology

Adam Yaksich Adam Yaksich Lakeland, Florida Details
Adam Yaksich's Convergys Experience June 2005 - August 2006
Job Critical Care Nurse
Industry Hospital & Health Care
Experience
Lakeland Regional Medical Center  March 2014 - March 2015
Eastern Kentucky University  August 2011 - December 2013
Baptist Healthcare System  May 2012 - August 2012
Netcomm, Inc  January 2010 - August 2011
Finley Engineering Company   March 2008 - October 2009
MaggieMoo's Ice Cream and Treatery  August 2006 - March 2008
Convergys   June 2005 - August 2006
Loomis  November 2001 - August 2006
Brigham Young University  August 2001 - May 2005

Skills
Nursing, Critical Care, Troubleshooting, Network Administration, Technical Support, VoIP, VMware, Telecommunications, Computer Hardware, Security, Program Management, Databases, Management, Microsoft Office, Networking, Web Design, Nortel, Citrix, Active Directory, DNS, Microsoft Exchange, Windows 7, Windows, Windows XP, Access, System Administration, TCP/IP, Network Security, Wireless Networking, Servers, Linux, Windows Server, Project Management, Cisco IOS, Switches, Information Technology, Leadership

Education
Eastern Kentucky University   2011 — 2013
Associate Degree Nursing, Registered Nurse

Bluegrass Community and Technical College   2010 — 2011

Brigham Young University   1999 — 2005
BS, Psychology

Frontier Nursing University

Fabio Cominotti Fabio Cominotti Moscow, Idaho Details
Fabio Cominotti's Convergys Experience August 2011 - February 2015
Job Language Arts Instructor and Course Developer
Industry E-Learning
Experience
Idaho Virtual Academy  July 2015 - Present
Idaho Digital Learning Academy  January 2014 - Present
Apple  March 2015 - June 2015
Convergys   August 2011 - February 2015
Riverside High School  August 2010 - May 2011
Independent School District of Boise   June 2010 - July 2010

Skills
Journalism, Teaching, Creative Writing, Classroom, Curriculum Development, E-Learning, Distance Learning, Technology Integration, Instructional Technology, Adult Learning, Online Education, Instructional Design, Language Arts..., Management, Research, Blended Learning, Adult Education, Training, Educational Technology, Mentoring, Writing

Education
Boise State University   2010 — 2014
Master's Degree, Educational/Instructional Technology, Graduate

University of Idaho   2006 — 2010
BS Ed, Secondary Education English

Idaho State University   2004 — 2006
None, Creative Writing, Sophomore

Brandi Strickler Brandi Strickler Williamsburg, Virginia Details
Brandi Strickler's Convergys Experience November 2011 - April 2012
Job Marketing Professional in Transition ☀ Customer Relations Expert ☀ Team Leader
Industry Retail
Experience
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)   June 2014 - Present
Genesis Global Marketing   August 2013 - May 2014
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)   September 2012 - August 2013
Convergys   November 2011 - April 2012
GEICO  November 2010 - October 2011

Skills
Customer Service, Organization, Task Management, Flexibility, Time Management, Teamwork, Telephone Skills, Training, Inventory Management, Interviews, Microsoft Office, Team-oriented, People Skills, Forecasting, Sales Operations, Sales Management, Team Building, Leadership

Education
Brenau University   2009 — 2009
N/A, Business Administration and Management, General

Crawford County Comprehensive High School   2005 — 2009
Diploma, General

Alicia Simmons, MBA, PMP Alicia Simmons, MBA, PMP Dallas/Fort Worth Area Details
Alicia Simmons, MBA, PMP's Convergys Experience October 2007 - June 2009
Job Engagement Leader at OneSource Virtual
Industry Information Technology and Services
Experience
OneSource Virtual  July 2015 - Present
OneSource Virtual  May 2015 - June 2015
OneSource Virtual  March 2014 - April 2015
Deloitte Consulting  April 2010 - March 2014
Remington Arms  July 2009 - January 2010
Convergys   October 2007 - June 2009
Clarkston Consulting  February 2003 - July 2006
Cedar Consulting (Hunter Group)   July 1998 - February 2003
The Hunter Group  1999 - 2003
IBM Consulting Group  August 1995 - June 1998

Skills
ERP, SAP R/3, Recruiting, HRIS, Training, Management, SAP, Project Management, Business Process, Change Management, Leadership, SAP ERP, SDLC, Process Improvement, Human Resources

Education
Brenau University   1993 — 1995
MBA, Management

University of Georgia - Terry College of Business   1988 — 1992
BBA, Management Sciences (MIS)

Jim Boyce Jim Boyce Indianapolis, Indiana Area Details
Jim Boyce's Convergys Experience January 2011 - December 2011
Job President and Chief Executive Officer at DEFENDERS
Industry Consumer Services
Experience
DEFENDERS  October 2011 - Present
Convergys   January 2011 - December 2011
Convergys   April 2000 - May 2011
Convergys   April 2000 - August 2010
Procter & Gamble  1998 - 2000

Skills
Team Leadership, International Sales, BPO, Business Development, Customer Experience, Consulting, Operations Management, Team Building, Strategic Planning, Sales Management, Strategy, Mergers & Acquisitions, Leadership, Outsourcing, Cross-functional Team..., CRM, Call Centers, New Business Development, Business Strategy, Management, Start-ups, Business Planning, Executive Management, P&L Management, Competitive Analysis, Entrepreneurship, Marketing, Strategic Partnerships, Change Management, Coaching, Marketing Strategy, Product Development, Process Improvement, Sales, Business Process..., Organizational..., Negotiation, Account Management, Forecasting, Leadership Development

Education
Boston College   1976 — 1979

Tony Pasquinelli Tony Pasquinelli Toledo, Ohio Area Details
Tony Pasquinelli's Convergys Experience 1998 - 1998
Job Senior ERP Systems Engineer
Industry Automotive
Experience
Norplas   April 2001 - Present
Owens Corning  2005 - 2005
Baron Drawn Steel   1999 - 2001
Convergys   1998 - 1998

Skills
ERP

Education
Bowling Green State University   2010 — 2012
MBA

Bowling Green State University
MIS

Conrad Payne Conrad Payne Fort Thomas, Kentucky Details
Conrad Payne's Convergys Experience 1990 - 2012
Job software eng at NetCracker
Industry Telecommunications
Experience
NetCracker  December 1990 - Present
Convergys   1990 - 2012

Skills
Software Development, Unix, C, Oracle PL/SQL..., Telecommunications..., Requirements Analysis, Telecommunications, Web Services, Oracle Pro*C, Perl, Unix Shell Scripting, Crystal Reports, Integration, Software Project..., PL/SQL, Testing, SDLC, Database Design, Software Documentation, Agile Methodologies, Java Enterprise Edition, Eclipse, Oracle, Oracle SQL, Connect Direct, Visual Basic

Education
University of Louisville   1989 — 1990
Master of Science (MS), Computer Science (Speed School)

Bowling Green State University   1987 — 1989
Pursued MS, Computer Science

Northern Kentucky University   1982 — 1987
Bachelor of Science (BS), Mathematics and Computer Science

Marie Franklin Marie Franklin Greater St. Louis Area Details
Marie Franklin's Convergys Experience February 2014 - July 2014
Job Customer Service Field
Industry Consumer Services
Experience
Convergys   February 2014 - July 2014
USPS  December 2007 - October 2012
Carlson Wagonlit Travel  January 2005 - December 2007
Chautaugua Airlines   January 2002 - January 2005
Trans World Airlines  June 1999 - January 2002
Illinois State Police  December 1985 - January 1997

Skills
Government, Policy, Data Entry, Local Government, Supervisory Skills, Microsoft Word, Microsoft Office, Security Clearance, Public Administration, Public Speaking, Administration, Community Outreach, Program Management, Security, Troubleshooting, Customer Service

Education
Bradley University   1980 — 1984
Bachelor of Science (B.S.), Administration of Criminal Justice

East St. Louis Senior High School   1977 — 1980
High School Diploma, College Prepared

Austin Petersen Austin Petersen Provo, Utah Area Details
Austin Petersen's Convergys Experience 2002 - 2003
Job Network and System Administrator at GoEngineer
Industry Computer Software
Experience
GoEngineer  March 2015 - Present
GoEngineer  December 2013 - Present
LDS Church  February 2013 - December 2013
Mozy (Division of EMC)   September 2008 - December 2012
Mozy (Division of EMC)   December 2007 - September 2008
Infobase Media   April 2006 - September 2007
Totally Awesome Computers  January 2006 - February 2006
Brigham Young University  December 2004 - December 2005
Sento  2003 - 2004
Convergys   2002 - 2003

Skills
Inside Sales, Mentoring, Salesforce.com, Interpersonal..., SaaS, Cloud Computing, Enterprise Software, Lead Generation, Virtualization, Solution Selling, Windows, Account Management, VMware, Networking, Computer Hardware, Network Administration, Active Directory, Technical Support, Troubleshooting, Selling, Management, Storage, Professional Services, Sales, Data Center, Customer Satisfaction, Servers, Direct Sales, CRM, Demand Generation, Channel Partners, Microsoft Exchange, Disaster Recovery, Cisco Technologies, SharePoint, Linux, Windows Server, Hardware, Training

Education
Brigham Young University   2002 — 2010
B.S., Technology & Engineering Education

Craig Fleck Craig Fleck Cincinnati, Ohio Details
Craig Fleck's Convergys Experience February 2012 - April 2013
Job Learning Facilitator at Vantiv
Industry Professional Training & Coaching
Experience
Vantiv  May 2013 - Present
Convergys   February 2012 - April 2013
Convergys   June 2011 - February 2012
Convergys   December 2010 - June 2011

Skills
Training Delivery, Creative Writing, Screenwriting, Radio, Voice Over, Television, Editing, Commercials, Blogging, Video Production, Journalism, Coaching, Training

Education
Bowling Green State University   2004 — 2008
Bachelor of Arts and Sciences, Telecommunications

Adam Drvenkar Adam Drvenkar Greater Denver Area Details
Adam Drvenkar's Convergys Experience 1997 - 1998
Job AVP at OppenheimerFunds, Inc.
Industry Facilities Services
Experience
OppenheimerFunds  November 2004 - Present
OppenheimerFunds  February 2009 - February 2011
OppenheimerFunds  2004 - February 2009
Accenture  January 1999 - November 2004
Accenture/Andersen Consulting  1999 - 2004
Ciber  March 1998 - December 1998
Convergys   1997 - 1998

Skills
Unified Communications, Data Center, Space Planning, Corporate Real Estate, Facilities Management, ITIL, IPTV, Video Conferencing, Data Center Architecture, Generators, Solar, Energy Efficiency, Renewable Energy, Tenant Improvements, Team Leadership, Polycom, Polycom Video..., Lync, Vendor Management, Demand-side Management, Space-planning, Business Continuity, Telecommunications, Solar Energy, Disaster Recovery, Space planning, SharePoint, Process Improvement, Project Portfolio..., Leadership, IT Strategy, Project Management

Education
Bowling Green State University   1993 — 1997
BS, Management Information Systems

Strongsville High School   1990 — 1993

Kenneth Beeson Kenneth Beeson Boise, Idaho Area Details
Kenneth Beeson's Convergys Experience July 2001 - June 2003
Job Business Systems Analyst at Impac Services
Industry Financial Services
Experience
Impac Services  March 2012 - Present
TSYS  June 2007 - March 2012
C CORPORATION   November 2006 - July 2007
SUPERVALU  June 2005 - June 2007
KTRV CHANNEL 12   June 2005 - June 2007
Rocky Mountain Management   June 2004 - June 2005
Shannon Blaine   June 2003 - August 2003
CONVERGY'S  July 2001 - June 2003
ALBERTSON'S GENERAL OFFICE   April 1999 - July 2001

Skills
Software Consulting, Systems Analysis, Software Project..., Financial Accounting, Business Analysis, Web Services, General Ledger..., ASP.NET, Analysis, Program Management, Management, Project Management, SDLC, Visio, Process Improvement, Requirements Analysis

Education
Boise State University   2004 — 2006
Degree: Bachelor of Business Administration, Computer Information Systems

Idaho State University   2002 — 2004
Bachelor of Business Administration (BBA), Computer Science

Cynthia Mecklenburg Cynthia Mecklenburg Salt Lake City, Utah Details
Cynthia Mecklenburg's Convergys Experience September 2001 - December 2005
Job Director of Human Resources at Catholic Community Services of Utah
Industry Nonprofit Organization Management
Experience
Catholic Community Services of Utah   May 2012 - Present
Verisys Corporation  April 2009 - November 2011
LexisNexis  January 2006 - April 2009
Convergys   September 2001 - December 2005

Skills
Human Resources, Recruiting, Employee Relations, Performance Management, Strategic Planning, Operations Management, Client Services, Relationship Management, Customer Satisfaction, Sales Support, Account Management, Salesforce.com, Call Center..., Vendor Management, Process Improvement, Data Analysis, Program Management, Forecasting, Budgeting, Business Analysis, Budgets, Business Strategy, Public Speaking, Customer Service, Negotiation, Business Development, Management, Call Centers, Training, Team Building, Coaching, Organizational..., Strategy, Team Leadership, CRM, Employee Training, Leadership Development, Leadership, Fundraising, Talent Management, Change Management, Start-ups, Executive Management, Sales, Contract Negotiation, Nonprofits, Policy, Conflict Resolution, Employee Engagement

Education
University of Utah   2012 — 2012
Nonprofit Academy of Excellence, Nonprofit Management

Boston University - School of Management
MBA with honors, Organizational Behavior and Development

Denison University
Bachelor's, Art History

Brandon McKay Brandon McKay Charlotte, North Carolina Area Details
Brandon McKay's Convergys Experience March 2012 - August 2012
Job Actor, Medical Claims Representative at Sedgwick
Industry Performing Arts
Experience
Self-employed  February 1993 - Present
Sedgwick  March 2014 - Present
Connextions  August 2012 - March 2014
Convergys   March 2012 - August 2012
McAlister's Deli (Corporation)   May 2011 - March 2012
Cheddar's Casual Cafe  May 2006 - December 2011

Skills
Customer Service, Proficient Typing Skills, Highly detail oriented, Data Entry, Acting, Performing Arts, Creative Writing, Modeling, Modern Dance, Photography, Drawing, Sign Language, Cpr Certified, First Aid, Administrative..., Problem Solving, Microsoft Excel, PowerPoint, 10 Key, Leadership, Strategic Planning, Quality Assurance, Non-profit Volunteer, Comedy, Training

Education
Boston University
Associate's degree, Paralegal

Central Piedmont Community College   2007 — 2009
Theater

Reyna Orosco Reyna Orosco Hyde Park, Utah Details
Reyna Orosco's Convergys Experience September 2013 - Present
Job Call Agent for Comcast Business Services
Industry Telecommunications
Experience
Convergys   September 2013 - Present
Reynolds Auto Care & Car Wash   May 2012 - Present
Reynolds Auto Care   May 2012 - Present
Jitters Coffee Shop   January 2013 - July 2013
Abercrombie  December 2011 - December 2012

Skills
Customer Service, Merchandising, Cashiering, Visual Merchandising, Retail Sales, Sales, Time Management, Inventory Management, Store Management, Loss Prevention, Microsoft Office, Customer Satisfaction, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Data Entry, Social Media, Inventory Control, Receptionist Duties

Education
Bridgerland Applied Technology College   2013 — 2014
Certificate, Dental Assisting/Assistant

Weber State University   2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General

Syracuse High School   2008 — 2011
High School Diploma, High School/Secondary Diplomas and Certificates, 10-12

Cameron Rail Cameron Rail United States Details
Cameron Rail's Convergys Experience 2005 - 2007
Job Student
Industry Mental Health Care
Experience
DIRECTV  October 2008 - February 2013
Convergys   2005 - 2007
Convergys   2005 - 2007
Micron Technology  November 2004 - June 2005
US Army  November 2001 - November 2004
MicronPC  July 1998 - November 2001
US Army  December 1994 - December 1997

Skills
Call Centers, Troubleshooting, Customer Satisfaction, Customer Experience, Customer Service, Customer Retention, Technical Support, Broadcast, Workforce Management, Microsoft Office, Outlook, Computer Hardware, Telecommunications, Social Media, Final Cut Pro, Microsoft Excel, Team Leadership, Account Management, Call Center, Management, Marketing, Sales, Team Building, Weapons Handling, Stress Management, Coaching, Leadership Development

Education
University of Phoenix   2013 — 2015
Bachelor of Science in Psychology, Social Sciences

Boise State University   1999 — 2000

Mike Nicol Mike Nicol Cincinnati Area Details
Mike Nicol's Convergys Experience August 1999 - July 2002
Job Sr. Project Manager at Fidelity Investments
Industry Information Technology and Services
Experience
Fidelity Investments  June 2014 - Present
NetCracker  September 2012 - May 2014
NetCracker  August 2002 - August 2012
Convergys   August 1999 - July 2002
Convergys   May 1989 - July 1999
CSC  May 1988 - April 1989

Skills
Program Management, Management, Service Delivery, Project Management, Leadership, Telecommunications, Resource Management, IT Management, Contract Management, Business Analysis, MS Project, IT Financial Management, ITIL, Business Management

Education
Bowling Green State University   1984 — 1988
Bachelor of Science, Computer Science

Enmanuel Mejia Enmanuel Mejia Lawrence, Massachusetts Details
Enmanuel Mejia's Convergys Experience February 1999 - October 2000
Job Retention Specialist at Comcast
Industry Computer Software
Experience
Comcast  March 2015 - Present
Boston University  January 2013 - June 2013
Polartec  June 2011 - March 2012
Materion Corporation  September 2010 - June 2011
Intel Corporation  June 2008 - July 2009
Intel Corporation  October 2000 - June 2008
Convergys   February 1999 - October 2000
Fidelity Investments  January 1998 - February 1999

Skills
Integration, VMware, Management, Process Improvement, Testing, Cross-functional Team..., Software Development, Program Management, Start-ups, Manufacturing, Product Development, Microsoft Office, Project Management

Education
Boston University   2012 — 2015
MSc, Computer Science with Security Concentration

Donna Felker Donna Felker Center Valley, Pennsylvania Details
Donna Felker's Convergys Experience December 1990 - June 2004
Job Attorney Olympus Corporation of the Americas Medical Systems Group
Industry Medical Devices
Experience
Olympus Corporation of the Americas  January 2011 - Present
West Corporation  October 2006 - January 2011
Abrahams Kaslow & Cassman LLP  June 2003 - October 2006
Convergys   December 1990 - June 2004

Skills
Corporate Law, Negotiation, Operations Management, Telecommunications, Contract Negotiation, Mergers & Acquisitions, Licensing, Corporate Governance, Commercial Litigation, Employment Law, Intellectual Property, Legal Research, Litigation, Financial Services, Outsourcing, Cross-functional Team..., Management, Leadership

Education
Creighton University School of Law
Juris Doctorate, Law

Boston University
MSBA, Business Administration

University of Delaware
Bachelor of Science, Business Administration

University of Delaware
Bachelor of Science, Human Resources

Jasmine Roberson Jasmine Roberson Bloomfield, New Jersey Details
Jasmine Roberson's Convergys Experience October 2014 - Present
Job AT&T Tech Support at Convergys
Industry Computer Games
Experience
Convergys   October 2014 - Present
The National Society of Leadership and Success  2014 - Present
Bloomfield College  September 2011 - May 2014
Bloomfield College  January 2011 - May 2014
The Art Garage  September 2013 - December 2013
Bloomfield College  September 2012 - December 2013
GNC  May 2008 - November 2009
GameStop  November 2007 - December 2007
Dusk To Dawn Child Day Care Services   June 2006 - August 2006

Skills
Game Development, Game Design, Creativity, Leadership, Graphic Design, Directing, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Photoshop, Final Cut Pro, Writing, Creative Writing, Film Production, Internet, Organization, Video Editing, Wordpress, Level Design, Facebook, Time Management, Adobe Creative Suite, Teamwork, After Effects, Mac, Editing, Computer Animation, Storyboarding, Character Animation, Animation, Traditional Animation, Graphics, WordPress

Education
Bloomfield College   2011 — 2014
Bachelor's Degree, Creative Arts & Technology: Game Design

Ashleigh Farmer Ashleigh Farmer North Tazewell, Virginia Details
Ashleigh Farmer's Convergys Experience February 2013 - September 2013
Job Senior Operations Manager at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel  April 2015 - Present
Sitel  September 2013 - April 2015
Convergys   February 2013 - September 2013
Convergys   March 2012 - February 2013
Convergys   April 2011 - March 2012
Convergys   January 2011 - April 2011

Skills
Recruiting, Transition Management, Workforce Management, Outsourcing, Contact Centers, Call Centers, BPO, Sla, Team Management, Service Delivery, Avaya, IEX, Leadership, COPC, Inbound Marketing, Customer Experience, Process Excellence, Call Center Development, Soft Skills, Key Performance..., Operations Management, Customer Satisfaction, Customer Retention, Resource Management, Employee Engagement, Customer Support, Operational Excellence, Avaya Technologies

Education
William Woods University   2001 — 2005

Bluefield College   2000 — 2001

Scott Cromar Scott Cromar Jacksonville, Florida Area Details
Scott Cromar's Convergys Experience January 2013 - Present
Job Sr Manager, Information Systems & Technology at Convergys
Industry Information Technology and Services
Experience
Convergys   January 2013 - Present
NorthgateArinso  June 2011 - December 2012
Bank of America/Merrill Lynch  October 2008 - June 2011
Caxton Associates  September 2000 - October 2008
Princeton University  April 1997 - September 2000
Princeton University  May 1995 - April 1997

Skills
Solaris, High Availability, Linux, Security, Storage, Troubleshooting, Disaster Recovery, System Administration, Unix, Data Center, IT Management, Veritas Cluster Server, VMware, Business Continuity, Virtualization, Operating Systems, VMware ESX, SAN, Cluster, Storage Area Networks, IT Service Management, Integration, Information Security, System Deployment, Servers, Enterprise Software, ITIL, Outsourcing, Cloud Computing, Netbackup, Program Management, Oracle, Red Hat Linux, Software Documentation, Infrastructure, Business Process, IT Strategy, Windows, Windows Server, Active Directory, Firewalls, DNS, Hardware, Databases, Enterprise Architecture, Architectures, IT Operations

Education
Boston University   2006 — 2011
Master of Science (MS), Computer Information Systems, 4.0

Brigham Young University   1986 — 1989
BS, Math/Physics, 3.88

Racheal Burbank Racheal Burbank Smithfield, Utah Details
Racheal Burbank's Convergys Experience December 2011 - Present
Job Customer Service Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   December 2011 - Present
The Amber   March 2009 - October 2009
Sunshine Terrace Foundation  June 2002 - June 2003

Skills
Photography, Customer Service, Hospitality, Microsoft Office, Customer Satisfaction, Time Management, PowerPoint, Photoshop, Call Centers, Telephone Skills, Data Entry

Education
Bridgerland Applied Technology College   2010 — 2011
License, CNA/Phlebotomy

Professional Career Development Institute   2004 — 2005
License, Photography

Jasin Kessler Jasin Kessler Cleveland/Akron, Ohio Area Details
Jasin Kessler's Convergys Experience August 2001 - May 2002
Job Account Manager, Higher Education at Hyland Software
Industry Computer Software
Experience
Hyland Software  February 2012 - Present
Hyland Software  January 2011 - February 2012
Hyland Software  April 2006 - September 2011
First Choice Packaging, Inc.   February 2002 - April 2006
Convergys   August 2001 - May 2002

Skills
Pre-Sales Discovery, Software Sales, OnBase, ECM, Enterprise Content..., Document Imaging, Solution Architecture, Solution Design, Records Management, Document Capture, Process Automation, Business Process, Process Management, Document Management, Content Management, Cloud Computing, Lead Generation, Software Industry, Software Implementation, ERP, Enterprise Architecture, Sales, Pre-sales, SaaS, Enterprise Software, Training, Business Intelligence, Integration, Microsoft SQL Server, Solution Selling, Management, Sales Operations, CRM, SharePoint, Business Process..., Salesforce.com, Professional Services

Education
Cleveland State University   2003 — 2005
MBA, Business Administration

Bowling Green State University   1998 — 2001
BA, Telecommunications

Van Patrick Bevill Van Patrick Bevill Washington D.C. Metro Area Details
Van Patrick Bevill's Convergys Experience March 1998 - April 1999
Job Chief Information Security Officer
Industry Information Technology and Services
Experience
National Labor Relations Board  July 2014 - Present
Bureau of Engraving and Printing  January 2012 - July 2014
Self-Employed  March 2009 - January 2012
Untangle, Inc.   October 2006 - February 2009
Advanced Data Exchange  November 2005 - October 2006
Customer Value Partners  February 2004 - October 2005
eTelecare Global Solutions  March 2001 - January 2004
eToys  April 1999 - March 2001
Convergys   March 1998 - April 1999
Toshiba America Information Systems  May 1997 - February 1998

Skills
SaaS, Cloud Computing, Security, Data Center, Network Security, Vendor Management, ITIL, Active Directory, Troubleshooting, Management, Information Security..., Leadership, Professional Services, Team Building, Disaster Recovery, Computer Security, Call Centers, System Administration, Analysis, Integration, Training

Education
Boston University   2009 — 2011
MS, Computer Information Systems

Texas A&M University
BS, Psychology

Chad Imbrogno Chad Imbrogno Toledo, Ohio Area Details
Chad Imbrogno's Convergys Experience 2000 - 2003
Job IT Support and Network Administrator
Industry Law Practice
Experience
MacMillan, Sobanski & Todd, LLC   2008 - Present
Convergys   2000 - 2003
Bowling Green State University  1996 - 1998

Skills
Network Administration, Help Desk Support, Databases, Windows 7, XP, Active Directory, Group Policy, Laptops, Software Documentation, Windows Server, Hardware Support, Microsoft Exchange, VPN, DHCP, Backup Exec, Computer Hardware, DNS, Software Installation, VMware, Printers, Servers, Remote Desktop, Windows XP Pro, Intellectual Property, Server Administration, Antivirus, Computer Repair, Information Security, Troubleshooting, Hardware, Wireless Networking, Remote Access, Routers, Blackberry, Terminal Services, WSUS, Blackberry Enterprise..., SCCM, Citrix, Workstations

Education
Owens Community College   2006 — 2009
Associates, Network and IT Support

Bowling Green State University   1992 — 1998
Music Technology

Ella Heap Ella Heap Logan, Utah Details
Ella Heap's Convergys Experience February 2014 - Present
Job Office Manager in Training at Peachtree Family Medicine
Industry Hospital & Health Care
Experience
Peachtree Family Medicine   September 2015 - Present
Utah State University  June 2014 - Present
Convergys   February 2014 - Present
Margaritaville  January 2009 - November 2013
Jimmy Buffett's at the Beachomber   2009 - November 2013
Utah State University  2007 - 2008

Skills
Employee Training, Inventory Control, New Hire Orientations, Retail, Training, Leadership, Schedules, Retail Category..., Hiring Employees, employee scheduling, Shipping, University Teaching, Microsoft Word, Time Management, office assisting, Dance Education, Labor Control, RTC, JDA, Microsoft Excel, Outlook, Human Resources, Recruiting, Office Administration, Inventory Management, Customer Service, Hiring, Team Building

Education
Utah State University   2004 — 2007
Liberal Arts and Sciences, General Studies and Humanities

Bridgerland Applied Technology College
Fashion Merchandising

Brandon Stegmaier Brandon Stegmaier Cincinnati Area Details
Brandon Stegmaier's Convergys Experience November 2012 - Present
Job Specialist, Research Systems at Convergys
Industry Market Research
Experience
Convergys   November 2012 - Present
S & I Solutions   January 2009 - November 2012
Shapiro, Van Ess, Phillips, & Barragate   June 2010 - January 2012
Cell Phones: A Verizon Wireless Premium Retailer   June 2008 - August 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Public Speaking, HTML, SQL, mrInterview

Education
Bowling Green State University   2008 — 2012
Bachelor of Science (B.S.), Actuarial Science

Lakota East High School   2004 — 2008

Chelsea Collins Chelsea Collins Greater Denver Area Details
Chelsea Collins's Convergys Experience April 2005 - May 2012
Job RN
Industry Hospital & Health Care
Experience
Genesis HealthCare, Apex Center (formerly Capitol Care and Rehabilitation)   April 2013 - May 2014
Idaho Student Nurses' Association   May 2012 - May 2014
Convergys   April 2005 - May 2012

Skills
Leadership Development, Customer Service, Coaching, Training, Call Center, Microsoft Office, Leadership, Time Management, Training Delivery, Public Speaking, PowerPoint, Recruiting, Global Health, Medical Anthropology, Anthropology, Conflict Resolution, Empathy, Nursing, Cpr Certified, BLS, Acute Care, Hospitals, Critical Thinking, ACLS

Education
Boise State University   2010 — 2015
Bachelor of Science (BS), Registered Nursing

College of Western Idaho   2013 — 2014
Registered Nursing

Idaho State University   2003 — 2008
Bachelor's degree, Anthropology; Nursing (through 2012)

Denzil Parrish Denzil Parrish Greater New York City Area Details
Denzil Parrish's Convergys Experience January 2014 - Present
Job T1 iOS/Mac CPU Tech Support
Industry Computer Software
Experience
Convergys   January 2014 - Present
Mango Sedans   March 2012 - January 2014
GroundLink  February 2011 - September 2012
It Is Finished Computer Services   February 2009 - March 2011
Circuit City  August 2008 - March 2009
Stardust Studios  May 2006 - August 2008

Skills
Customer Service, Computer Hardware, Microsoft Office, Photoshop, Word, Excel, Computer Repair, Computer Maintenance, File Management, Cash Handling Experience, Strong written, verbal..., Superior time..., Proficiency with Mac OS..., Deductive Reasoning..., Excellent listening..., Troubleshooting..., Probing and Problem...

Education
Borough of Manhattan Community College   2008 — 2012
Health, Computer Science

Dale Ellis Dale Ellis Redmond, Washington Details
Dale Ellis's Convergys Experience September 1990 - December 2010
Job Screenplay Writer
Industry Motion Pictures and Film
Experience
Self Employed  January 2011 - Present
Convergys   September 1990 - December 2010
Andersen Consulting  February 1986 - September 1990
Inter-City Christian Schools, Allen Park, MI   August 1977 - May 1985

Skills
Requirements Gathering, Systems Analysis, Requirements Analysis, Analysis, Technical Writing, Excel, Writing, Documentation, Software Documentation, Leadership, Training, Telecommunications, Process Improvement, Project Management, Management, SDLC, Business Analysis, Change Management, Microsoft Excel, Quality Assurance, Vendor Management

Education
Eastern Michigan University   1977 — 1981
MS, Biology

Bob Jones University   1973 — 1977
BS, Science Education

Yogen Patel Yogen Patel San Francisco Bay Area Details
Yogen Patel's Convergys Experience 2008 - 2010
Job Product Management and Marketing Executive
Industry Computer Software
Experience
Amdocs  2011 - Present
Convergys   2008 - 2010
Ceon Corp. [Acquired by Convergys]   2005 - 2008
Tellicent [Acquired by CADTEL]   2003 - 2004

Education
University of Pennsylvania - The Wharton School   1996 — 1998
MBA

Boston University   1990 — 1992
MSc, Electrical Engineering

Queen's University   1986 — 1990
BSc, Applied / Engineering Mathematics

Other

Churchill Christmas Churchill Christmas Houston, Texas Area Details
Churchill Christmas's Convergys Experience November 1999 - June 2000
Job Desktop Support Technician
Industry Defense & Space
Experience
UTMB  January 2015 - Present
Insight Global  September 2014 - September 2014
NTT DATA Corporation  October 2013 - July 2014
GHG Corporation  June 2013 - October 2013
GHG Corporation / Lockheed Martin   September 2012 - June 2013
GHG CORPORATION @ United Space Alliance   February 2009 - December 2011
DHL  December 2005 - October 2007
CTI BUSINESS MANAGEMENT SYSTEMS   June 2000 - August 2003
Convergys   November 1999 - June 2000

Skills
Computer Hardware, Troubleshooting, Operating Systems, Software Installation, Printers, Scanners, Laptops, Telephone Skills, XP, Customer Relations, Microsoft Office, Shipping, Video Cards, Microsoft Windows 98, Problem Solving, Customer Service, Outlook, Testing, TCP/IP, Assembly, Desktop Support, Cabling, Hardware, Inventory Management, Technical Support, Configuration Management, Requirements Management, Test Equipment, Software Documentation, Electronics, DHCP, Computer Repair, Visio, Networking, Integration, Quality Assurance, Servers, Databases, Help Desk Support, Windows XP, System Deployment, Manufacturing

Education
Mycomputercareer.com   2012 — 2012
Bachelor of Applied Science (BASc), Information Technology

Brazosport College   1993 — 1995
Computer Science

Brazosport High School Brazosport College
Computer Science

Carleton Seeley Carleton Seeley Greater Salt Lake City Area Details
Carleton Seeley's Convergys Experience May 1998 - August 2005
Job Analyst for Customer Solutions at JetBlue Airways | Brigham Young University Marriott School of Management graduate
Industry Airlines/Aviation
Experience
JetBlue Airways  November 2013 - Present
JetBlue Airways  November 2014 - April 2015
JetBlue Airways  September 2007 - October 2013
JetBlue Airways  March 2011 - July 2011
Convergys   May 1998 - August 2005

Skills
Escalation, Continuous Improvement, XP, Operation, Airlines, Supervisory Skills, Business Requirements, Call Center, Customer Service, Customer Experience, Outlook, Excel, Team Leadership, PowerPoint, Problem Solving, Six Sigma, Microsoft Office, Word, Customer Satisfaction, Microsoft Excel, Microsoft Word, Call Centers, Process Improvement, Strategic Planning, Sabre, Operations Management, Training, Program Management, Performance Management, Vendor Management, Airports, Analysis, Management, Aviation, Leadership, Team Building, Flights, Project Planning, Commercial Aviation, Data Analysis, Change Management, Public Speaking

Education
Brigham Young University   1998 — 2014
Bachelor of Science (B.S.), Marriott School of Management--General Management

Snow College   1993 — 1997
Associate of Arts (A.A.), Spanish

David Szoke David Szoke Greater Salt Lake City Area Details
David Szoke's Convergys Experience May 1996 - January 2002
Job
Industry Information Technology and Services
Experience
Proofpoint  October 2013 - Present
Fusion-io  November 2011 - October 2013
Instructure, Inc.   June 2011 - September 2011
Echopass  September 2008 - June 2011
LDS Church  June 2008 - September 2008
eBay Inc.  April 2005 - March 2008
eBay  April 2002 - April 2005
Convergys   May 1996 - January 2002

Skills
Data Center, Technical Support, Software Documentation, Cloud Computing, Servers, Active Directory, Enterprise Software, Process Improvement, Troubleshooting, Windows, Networking, CRM, Hardware, System Administration, Call Center, Operating Systems, Incident Management, Security, Call Centers, Project Management, Vendor Management, Help Desk Support, VoIP, VPN, Telecommunications, Salesforce.com..., Windows Server, Change Control, Help Desk Implementation, Windows Domain, Teamwork, Business Objects, Performance Tuning, Help Desk Management, Business Systems..., Performance Optimization, Technical support..., Mission critical..., Linux and Unix, Enterprise software..., Change control..., Call center mangement, Data center operations, SaaS, Salesforce.com, Management, Leadership, Team Leadership

Education
Brigham Young University   1997 — 2000
BS, Information Systems

Brigham Young University - Idaho   1995 — 1996
AAS, General

Jim Ecker Jim Ecker Cincinnati Area Details
Jim Ecker's Convergys Experience 1989 - 1999
Job Consultant at Pinnacle Solutions Group
Industry Information Technology and Services
Experience
Pinnacle Solutions Group  May 2011 - Present
Epsilon  2009 - May 2011
Fidelity Investments  2006 - 2009
Cardinal Solutions  1999 - 2006
Convergys   1989 - 1999

Skills
SQL, Agile Methodologies, C#, Microsoft SQL Server, Unix, LINQ, Web Services, ASP.NET, Software Development, C++, SDLC

Education
Bowling Green State University   1987 — 1989
Masters, Computer Science

Bowling Green State University   1982 — 1986
B.S., Computer Science

Jim Fischer PMP®, MBA Jim Fischer PMP®, MBA Cincinnati Area Details
Jim Fischer PMP®, MBA's Convergys Experience January 2004 - May 2009
Job Director, Project Management Office (PMO)
Industry Health, Wellness and Fitness
Experience
The Health Collaborative  December 2010 - Present
TechNet Resources  April 2010 - October 2010
Convergys   January 2004 - May 2009
Convergys   July 1999 - December 2003
Convergys   December 1997 - June 1999
Convergys   April 1996 - November 1997
Convergys   September 1991 - March 1996
Convergys   April 1990 - April 1991
AGS Information Services  July 1984 - March 1990
Krogers  1981 - 1983

Skills
Certification: ITIL v3..., Certification: ITIL v3..., ITIL, Software Lifecycle, Earned Value Management, Manufacturing, Process Improvement, Control Theory, Project Management, Cross-functional Team..., Validation, RCV, Certified Scrummaster, Business Intelligence, PMP, Scrum, PMO, Requirements Analysis, Testing, Program Management, Change Management, Management, Team Management, Telecommunications, Software Project..., Business Analysis, SDLC, Software Development, Leadership, Integration, CRM, Project Portfolio..., Requirements Gathering, Visio, Software Documentation, Resource Management, Quality Assurance, Risk Management, SharePoint, Data Center, Vendor Management, Business Process, MS Project, Business Process..., Project Delivery, IT Management, Agile Project Management, Systems Analysis, Software Implementation, IT Strategy

Education
International Society for Six Sigma Certifications   2010 — 2010
Six Sigma, Six Sigma Black Belt

The George Washington University   1997 — 2001
Certificate, Project Management

University of Cincinnati College of Business   1979 — 1983
MBA

Bowling Green State University   1974 — 1978
Bachelor of Science, Operations Research and Statistics

Konstantin Valchev Konstantin Valchev Greater Boston Area Details
Konstantin Valchev's Convergys Experience December 2005 - June 2007
Job Director, Business Systems at Nielsen: Helping internal business teams improve their performance through technology
Industry Market Research
Experience
Nielsen  October 2014 - Present
Affinnova, Inc.   January 2014 - September 2014
Affinnova  July 2012 - January 2014
Affinnova  September 2010 - June 2012
OpenView Labs, LLC   September 2009 - September 2010
Shasta Partners LLC   May 2008 - May 2009
Convergys   December 2005 - June 2007
Convergys   September 2003 - December 2005

Skills
Financial Modeling, Outlook, Excel, PowerPoint, Word, Equity Valuation, Sales Analytics, Salesforce.com, Forecasting, Microsoft Excel, Microsoft Word, Business Analytics, Analytics, Analysis, Sales Operations, Financial Analysis, Management, Leadership, Strategy, Data Analysis, CRM, Market Research, Competitive Analysis, Consulting, Marketing Strategy

Education
Brandeis International Business School   2007 — 2009
M.B.A. degree

Valdosta State University   2001 — 2005
BA

aeg

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Scott Starbuck Scott Starbuck Dallas, Pennsylvania Details
Scott Starbuck's Convergys Experience November 1999 - May 2005
Job Senior Software Engineer at MetLife
Industry Insurance
Experience
MetLife  June 2005 - Present
Convergys   November 1999 - May 2005
Alltel Wireless  November 1997 - October 1999
MetLife  November 1995 - November 1997
MetLife  May 1994 - November 1995

Education
Bloomsburg University of Pennsylvania
Bachelor's of Science, Computer and Information Sciences and Support Services

Derek Sleater Cook/ديريك سلايتر كووك/구정호 LION Nine K Derek Sleater Cook/ديريك سلايتر كووك/구정호 LION Nine K Salt Lake City, Utah Details
Derek Sleater Cook/ديريك سلايتر كووك/구정호 LION Nine K's Convergys Experience January 1991 - April 1993
Job I help leaders, (ADHD/ADD welcome), maximize their EQ, develop personal accountability & achieve greater results!
Industry Professional Training & Coaching
Experience
Create Your Results Coaching and Consulting   February 2009 - Present
Create Your Results Coaching and Consulting   February 2009 - Present
Cognosante - Minds on Health   August 2014 - November 2014
University of Utah Hospitals and Clinics  July 2009 - November 2013
University of Utah Hospitals and Clinics  November 2002 - June 2009
University of Utah Hospitals and Clinics  October 2001 - October 2002
TrueNorth Corporation  1994 - 1995
Convergys   January 1991 - April 1993
American Airlines  1987 - 1990

Skills
Executive Coaching, Accountability, Emotional Intelligence, ADHD Coaching, Personality Assessment, Leadership Development, Motivational Speaking, Entrepreneurship, Organizational..., Sales, Organizational..., Culture Change, Executive Development, Innovation Development, Dynamic Speaker, Cultural Awareness, Adult ADHD, Intercultural..., Change Management, Intercultural Awareness, Customer Service, Public Speaking, Small Business, Conflict Resolution, Performance Improvement, Business Coaching, Leadership, Performance Management, Team Building, Experiential Learning, Coaching, Training, Workshop Facilitation, Consulting, Workshop Development, Employee Engagement, Succession Planning, Foreign Languages, Personal Development, Train the Trainer, Employee Training, Teamwork, Life Coaching, Time Management, Healthcare, Talent Management, Marketing, Staff Development, Employee Relations, Teaching

Education
University of Utah   2003 — 2005

Salt Lake Community College   1998 — 1999

Brigham Young University   1980 — 1987

Dawn Hilderbrand Dawn Hilderbrand Jacksonville, Florida Area Details
Dawn Hilderbrand's Convergys Experience August 1998 - September 2011
Job VP, Human Resources at RS&H
Industry Human Resources
Experience
RS&H  February 2014 - Present
Human Resources Consulting  January 2012 - February 2014
Convergys   August 1998 - September 2011

Skills
Talent Management, Call Center, HR Strategy, Coaching, BPO, Talent Acquisition, Change Management, Call Centers, Personnel Management, Interviews, Recruiting, Start-ups, Human Resources, Onboarding, Leadership, Performance Management, Strategic Planning, Budgets, Applicant Tracking..., Employee Engagement, Management, Enterprise Software, Employee Relations, Outsourcing, Project Management, Vendor Management

Education
Bowling Green State University   1979 — 1983
BS Business Admin, Marketing

Aaron Janmohamed Aaron Janmohamed Dallas/Fort Worth Area Details
Aaron Janmohamed's Convergys Experience August 2010 - February 2013
Job Client Executive at PeopleFluent
Industry Information Technology and Services
Experience
PeopleFluent  April 2015 - Present
HCL Technologies  March 2013 - April 2015
Convergys   August 2010 - February 2013
Waste Management, Inc.   September 2009 - August 2010
Caterpillar Financial  October 2007 - August 2008
Various  June 2005 - August 2006

Skills
Sales Management, Account Management, Sales, New Business Development, Business Development, CRM, Call Centers, Customer Satisfaction, Contract Negotiation, Sales Operations, Sales Process, Team Building, Direct Sales, Leadership, Microsoft Excel, Pricing, Salesforce.com, Selling, Six Sigma, Strategic Planning, Time Management

Education
Brigham Young University   2001 — 2007
Bachelor's, Business Management - Marketing

Taylor Branch Taylor Branch Toledo, Ohio Area Details
Taylor Branch's Convergys Experience February 2011 - August 2011
Job Community Psychiatric Treatment Provider at Harbor
Industry Nonprofit Organization Management
Experience
Harbor  May 2014 - Present
The Cocoon Shelter   September 2012 - May 2014
Aon Hewitt  September 2011 - September 2012
Convergys   February 2011 - August 2011
Behavioral Connections of Wood County  November 2008 - December 2010

Skills
Advocacy, Customer Relations, Customer Service, Counseling, Retail, Child Development, Employee Relations

Education
Bowling Green State University   2006 — 2010
Bachelor of Arts (B.A.), Psychology

Tazya Williams Tazya Williams Greater Salt Lake City Area Details
Tazya Williams's Convergys Experience October 2008 - February 2011
Job Instructional Designer at Allen Communication Learning Services
Industry Higher Education
Experience
Allen Communication Learning Services  June 2015 - Present
KUTV  September 2011 - June 2015
KSTU Fox 13 TV  March 2011 - September 2011
KSTU   March 2011 - August 2011
KUTV  September 2010 - April 2011
Convergys   October 2008 - February 2011
Utah Statesman   January 2009 - May 2010

Skills
Final Cut Pro, Social Media, Editing, Advertising, Video Editing, Television, News Writing, Social Networking, Journalism, Videography, Video Production, Video, Broadcast, Media Relations

Education
Utah State University   2007 — 2010
Bachelor’s Degree, Communication and Media Studies

Bridgerland Applied Technology College   2007 — 2008
Graphic Design

Brigham Young University - Idaho   2006 — 2007
Graphic Design

Jazzarah Driskell-Williams Jazzarah Driskell-Williams Monroe, Louisiana Details
Jazzarah Driskell-Williams's Convergys Experience June 2009 - January 2011
Job Admissions Rep
Industry Marketing and Advertising
Experience
Southern University  October 2014 - Present
CPSI  September 2011 - August 2012
ACCENT Marketing  2012 - 2012
Teleperformance, USA  February 2011 - August 2011
Convergys   June 2009 - January 2011
Bossier Parish Community College  August 2008 - May 2009

Skills
Multi-line Phone, Can Type 70 WPM, Customer Service..., Commitment to Customer..., General Office Skills, Excellent Communication..., Medical Billing and..., Sales Management, Computer Savy, Complaint Handling, Dispute Resolution, Committed to..., Enthusiastic..., Data Entry, Records Management, Charismatic Leadership, Front office operations, Creative Direction, Business Insights, Innovation, Assertiveness, Efficent, Interpersonal Skill, Reliability, Committment, Dedication to..., Communication, Customer Service, Public Speaking

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   2010 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse, 3.0

Everest University-Tampa   2011 — 2012
Associate's degree, Paralegal Studies, 3.89

Bossier Parish Community College   2008 — 2010
Associates, Business Administration and Management, General, 3.85

Aryssa Hutchins Aryssa Hutchins Boise, Idaho Area Details
Aryssa Hutchins's Convergys Experience October 2010 - December 2011
Job Student in Illustration
Industry Fine Art
Experience
Zamzows  June 2015 - August 2015
Fred Meyer  October 2012 - May 2015
The Home Depot  February 2011 - March 2012
Convergys   October 2010 - December 2011

Skills
Customer Service, Photoshop, Concept Design, Character Designs, Illustration, Figure Drawing, Portraits, Traditional Art Skills, Digital Art, Digital Painting, Oil Painting, Science Fiction, Fantasy Art, Fantasy Illustration, Conceptual Art, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Outlook, Mac OS X, Illustrator, Mac, Drawing, Digital Illustration, Art

Education
Boise State University   2012 — 2016
Bachelor of Fine Arts (B.F.A.), Illustration

Idaho State University   2010 — 2012
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General

Pocatello High School   2004 — 2008

Jerry Buckner Jerry Buckner Toledo, Ohio Area Details
Jerry Buckner's Convergys Experience May 2002 - March 2003
Job Product Reliability Analyst at Schindler Elevator Corporation
Industry Mechanical or Industrial Engineering
Experience
Schindler Elevator Corporation  September 2006 - Present
Schindler Elevator Corporation (U.S.)   March 2003 - September 2006
Convergys   May 2002 - March 2003
Richland Industries   March 2000 - March 2002
Bank of America  November 1997 - July 1999
Citi Group  April 1987 - October 1997

Skills
Project Management, Problem Solving, Negotiation, Customer Service, Customer Satisfaction, Credit, Collections, Data Analysis, Data Mining, PowerPoint, Microsoft Excel, SAP, SQL, Quality Auditing, Adobe Acrobat, Business Analysis, Troubleshooting, Operations Management, Contract Management, Process Improvement, Analysis, Call Center..., Technical Presentations, Presentation Development, Remote Access, Lotus Notes, MS Project, Contract Negotiation, Microsoft Project, Budgets, Management, Team Building

Education
kepner tregoe   2010 — 2010
Certification in Project Management, Project Management

Bowling Green State University   2004 — 2004
Microsoft Office Professional

Northwest Sales College   2000 — 2002
Sandler Selling System Certification, Selling Skills and Sales Operations

Matt Floyd Matt Floyd Cincinnati Area Details
Matt Floyd's Convergys Experience January 2011 - September 2011
Job Rental Manager at ITA Audio Visual Solutions
Industry Media Production
Experience
ITA Audio Visual Solutions  March 2015 - Present
75 Sound   June 2008 - Present
Nielsen  March 2012 - January 2014
Convergys   January 2011 - September 2011
Wire One Communications  June 2006 - February 2008
ITA Audio Visual Solutions  February 2003 - June 2006
Elfin Music Company   February 1998 - October 2002
Sonic Arts Digital Audio Services, Inc.   August 1996 - August 1997

Skills
Sound, Audio Engineering, Recording, Audio Post Production, Sound Design, Post Production, Video, Music, Audio Editing, Sound Editing, Management, Mastering, Studio Recording, Field Recording, Teleconferencing, Multimedia, Voice Over, Film, AV, Audio, Multimedia Project..., Audio Mixing, Live Sound, Pro Tools, Video Production, Live Events, Customer Service

Education
Full Sail University   1995 — 1996
AS, Audio Production

Bowling Green State University   1993 — 1994

Vanessia Theel Vanessia Theel Ogden, Utah Details
Vanessia Theel's Convergys Experience April 2010 - March 2011
Job Customer Service
Industry Higher Education
Experience
SSI  June 2015 - Present
Norwex USA  November 2013 - June 2015
Scentsy Consultant  February 2010 - June 2015
Self-Employed  May 1987 - May 2015
Convergy's  April 2010 - March 2011
Convergy's  July 2009 - April 2010
U.S. Census Bureau   April 2009 - May 2009
Mervyn's  November 2008 - December 2008
Ultimate Home Care  June 2008 - August 2008
AMFAC Parks/Resorts   April 1995 - September 1999

Skills
Management, Team Leadership, Human Resources, Customer Service, Organized, Time Management, Computer Literate, Windows, Microsoft Word, Microsoft Excel, Microsoft Power Point, Inventory Management, Telecommunications, Teamwork, Training, Sales, Workplace Safety, Banking, Payroll, Cashiering, Clean Rooms, Data Entry, Scheduling, Numeric Filing, General Office Skills, Bookkeeping, Conflict Management, Retail Sales, Childcare, Quarterly Taxes, Print Shop, Order Processing, Making Deadlines

Education
Eagle Gate College-Layton   2014 — 2015
Medical Coding and Billing, Medical Coding and Billing, 3.34

Bob Jones University   1989 — 1991
Cinematography

Community Baptist School   1986 — 1989
High School Diploma

Katherine Liberto Katherine Liberto Houston, Texas Details
Katherine Liberto's Convergys Experience June 2000 - September 2001
Job Senior CSR, Houston Texas at Thermo Fisher Scientific
Industry Research
Experience
Thermo Fisher Scientific  October 2001 - Present
Convergys   June 2000 - September 2001
Barry Lands Video   May 1999 - May 2000

Skills
Data Analysis, Troubleshooting, Microsoft Office, Customer Service, Process Improvement, Software Documentation, Microsoft Excel, Quality Assurance, Technical Support, Customer Satisfaction, Analysis

Education
Texas A&M University   1995 — 1999
Bachelor of Science (B.S.), Sociology

Blinn College   1992 — 1995
Associate of Science (A.S.), Business Accounting

Karey Stratford Jr, MBA Karey Stratford Jr, MBA Jacksonville, Florida Details
Karey Stratford Jr, MBA's Convergys Experience July 2002 - February 2003
Job
Industry Information Technology and Services
Experience
Black Knight Financial Services  December 2014 - Present
Black Knight Financial Services  November 2009 - December 2014
uTest  June 2010 - December 2011
Lender Processing Services, Inc. (LPS)   December 2005 - November 2009
Allstate  March 2005 - December 2005
UAIG  April 2004 - March 2005
FedEx  February 2003 - April 2004
Convergys   July 2002 - February 2003
Schlumberger  June 2001 - July 2002
Motorola  June 2000 - June 2001

Education
University of Florida - Warrington College Of Business   2007 — 2009
Masters

University of Florida   1995 — 1999
Bachelor of Science (B.S.)

Georgia Southern University   1994 — 1995

Brewton-Parker College   1992 — 1994

Duncan U. Fletcher High School   1989 — 1992

Haskel N. Sabillon Haskel N. Sabillon Logan, Utah Details
Haskel N. Sabillon's Convergys Experience October 2008 - June 2009
Job MIS Graduate actively seeking positions in Business/Data/Systems Analysis
Industry Information Technology and Services
Experience
Tech Launch Arizona  June 2014 - June 2015
Young Technology Education Center Utah State University   October 2010 - December 2012
PoliticIt   May 2012 - July 2012
Icon Health and Fitness  October 2007 - July 2009
Convergys   October 2008 - June 2009

Skills
Microsoft SQL Server, PL/SQL, MySQL, HTML, CSS3, SharePoint, Google Maps, JavaScript, jQuery, Java, UML, Tableau, Spotfire, Visio, Business Systems..., Project Management, Microsoft Project, SDLC, Agile & Waterfall..., Data Modeling, Use Case Analysis, Sequence Diagrams, Flow Diagrams, Decision Trees, Network Diagrams, PowerPivot, ASP.NET AJAX, PowerPoint, Microsoft Excel, Amazon EC2, Windows Server, WordPress, Joomla, Drupal, Camtasia, Software Installation, Computer Hardware..., Customer Service, Network Infrastructure, Sony Vegas, DVD Architect, Pinnacle Studio, Audacity, Digital Photography, Video Editing, C++, Graphic Design, Spanish-speaking

Education
University of Arizona   2013 — 2014
Master's degree, Management of Information Systems - Entrepreneurship

Utah State University   2009 — 2012
Bachelor of Science (BS), Management Information Systems, General

Bridgerland Applied Technology College   2007 — 2009
Information Technology

Utah State University   2002 — 2004
Bachelor of Science (B.S.), Mechanical Aerospace Engineering

Eryn Whitehead, CHRP Eryn Whitehead, CHRP Toronto, Canada Area Details
Eryn Whitehead, CHRP's Convergys Experience 2002 - 2004
Job Manager, Human Relations at Wholesome Harvest Baking
Industry Food Production
Experience
Wholesome Harvest Baking  June 2014 - Present
Maple Leaf Foods Inc  January 2012 - June 2014
Canada Bread Company, Ltd.   April 2007 - January 2012
Government of Nova Scotia  January 2004 - April 2007
Convergys   2002 - 2004
Sobeys  2000 - 2002

Skills
Employee Relations, Employee Engagement, Labor Relations, Performance Management, Strategic Planning, Human Resources, Negotiation, Customer Service, Deferred Compensation, Talent Management, HR Policies, Succession Planning, Team Building, SAP, HRIS

Education
St Francis Xavier   2005 — 2006
Diploma, Adult Education

Bishop's University   1992 — 1996
BBA, HR/Marketing

Angela Brann Angela Brann Whitehouse, Ohio Details
Angela Brann's Convergys Experience March 2009 - August 2010
Job Unemployed
Industry Transportation/Trucking/Railroad
Experience
Toledo Board of Elections   November 2012 - November 2012
AT&T  April 2012 - April 2012
Toledo Board of Elections   March 2012 - March 2012
Bottomline Energy Solutions   August 2011 - September 2011
Convergys   March 2009 - August 2010
Owens-Illinois, Inc.   2004 - 2006
Owens-Illinois, Inc.   2002 - 2004
Owens-Illinois, Inc.   1998 - 2002
Owens-Illinois, Inc.   1994 - 1998
Owens-Illinois, Inc.   1993 - 1994

Skills
Strong Communication..., AutoCAD Mechanical, Microsoft Office 2007, Analysis, Adobe Acrobat, Illustrator, Photoshop, ISI Identification and..., Team Quality Management, Statistical Process..., Glass Container Design..., Fracture Analysis, Cord Analysis, Problem Solving (CI/TE), Product Development, Manufacturing, Fracture Mechanics, Continuous Improvement, Customer Service, SPC, Troubleshooting

Education
Owens Community College   1990 — 1995
AAS, Mechanical Cad Design/Drafting

Bowling Green State University   1996 — 1997
Mechanical Engineering

Brandon Burrup Brandon Burrup Greater Salt Lake City Area Details
Brandon Burrup's Convergys Experience June 2006 - February 2008
Job Integration Engineer at MX
Industry Information Technology and Services
Experience
MX Enabled  May 2015 - Present
SolutionStream  November 2014 - May 2015
FPS GOLD  March 2011 - November 2014
Brigham Young University  November 2008 - March 2011
Brigham Young University  February 2008 - November 2008
Convergys   June 2006 - February 2008
Convergys   May 2005 - June 2006

Skills
JavaScript, jQuery, C#, JSON, MySQL, HTML, PHP, Apache, SQL, IIS, Microsoft SQL Server, Web Services, .NET, AJAX, Linux, ASP.NET MVC, Windows Server, REST, WCF Services, XML, LINQ, RSS, XSL, DotNetNuke, http, APIs, RSA Security, ASP

Education
Brigham Young University   2004 — 2011
Bachelor of Science, Information Technology

Jason Bougie Jason Bougie Appleton, Wisconsin Details
Jason Bougie's Convergys Experience November 2014 - Present
Job Contract Coordinator Assistant at Werner Electric Supply
Industry Information Technology and Services
Experience
Werner Electric Supply  April 2015 - Present
Convergys   November 2014 - Present
Convergys   October 2013 - November 2014
Convergys   February 2013 - October 2013
Fastenal  April 2012 - February 2013
Arizona Rattlers  January 2011 - September 2011
St. Louis Rams  July 2010 - August 2010

Skills
Microsoft Office, Sales Analysis, Data Analysis, Research, Inventory Management, Event Management, Team Building, Leadership, Sales Operations, Customer Service, Customer Support, Cross-functional..., Salesforce.com, SharePoint

Education
Bowling Green State University   2008 — 2011
Bachelor of Science (B.S.), Sports Management

Bowling Green State University
Bachelor of Science (B.S.), Sport Management

Brent Rasmussen Brent Rasmussen Greater Salt Lake City Area Details
Brent Rasmussen's Convergys Experience 1989 - 1995
Job Vp Sales at Western Reporting & Managing Member at Owners and Management Protection Services
Industry Consumer Services
Experience
Western Reporting, Inc.   March 2014 - Present
Owners and Management Protection Services   March 2014 - Present
Sovereign Financial Group and Insurance Services (an Ameritas Mutual Company)   April 2012 - Present
Renters Legal Liability LLC   January 2013 - March 2014
BNI - Beehive Business Pros   2012 - January 2013
Pratt and LeFevre Corporation, Management Accountants   September 2010 - January 2013
Affiliated Computer Services / A Xerox Company   2000 - June 2010
MarketStar  1998 - 2000
Convergys   1989 - 1995
Automated Phone Exchange, Inc   1978 - 1989

Skills
Call Center, Insurance, Team Building, Process Improvement, Strategic Planning, Customer Experience, BPO, Coaching, Salesforce.com, Employee Benefits, Account Management, Customer Satisfaction, Workforce Management, Change Management, Marketing, Call Centers, Sales, Vendor Management, Operations Management, Outsourcing, Business Development, Sales Process, CRM, Strategy, Team Leadership, Customer Retention, Cross-functional Team..., Business Strategy, Customer Service, Budgets, Management, Program Management, Solution Selling, Leadership, Sales Management, Sales&Marketing, Lead Generation, Product Development, Training, Negotiation, Sales Operations, Direct Sales, Selling

Education
Weber State University   1978 — 1979
Marketing & Computer Science

Brigham Young University   1977 — 1978
General Education

Idaho Falls High School   1970 — 1973

Josh Reinders Josh Reinders Sioux City, Iowa Area Details
Josh Reinders's Convergys Experience March 2014 - Present
Job HRMS Analyst at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   March 2014 - Present
Stream Global Services  June 2010 - Present
Stream Global Services  January 2010 - June 2010
Stream Global Services  October 2008 - January 2010

Skills
Recruiting, Workforce Management, Call Center, HRIS, Human Resources, Interviews, System Administration, Management, Payroll, Performance Management, Sourcing, BPO, Applicant Tracking..., Benefits Administration, Employee Benefits, Call Centers, Outsourcing, Policy, New Hire Orientations, Employee Engagement, Employee Relations

Education
Briar Cliff University   2012 — 2014
Master's Degree, Human Resources Management/Personnel Administration, General

Wayne State College   2004 — 2008
Bachelor of Science, Human Resources Management, Business Management

Cheryl Brunato Cheryl Brunato Toronto, Canada Area Details
Cheryl Brunato's Convergys Experience 1989 - 1999
Job Experienced Strategic IT Leader
Industry Telecommunications
Experience
Rogers Communications  2010 - 2013
Rogers Communications  2007 - 2010
Rogers Communications  2005 - 2007
Rogers Communications  2004 - 2005
Rogers Communications  1999 - 2004
Convergys   1989 - 1999

Skills
Program Management, Business Transformation, Vendor Management, Customer Experience, SDLC, Integration, Risk Management, IT Strategy, Process Optimization, Telecommunications, Cross-functional Team..., Management, Project Portfolio..., Business Process..., Change Management, Information Technology, Team Leadership

Education
Bowling Green State University
Bachelor of Science in Business Administration, Information Technology & Accounting

Ben Bennett Ben Bennett Salt Lake City, Utah Details
Ben Bennett's Convergys Experience 1995 - 2001
Job EVP, North America and International at Findmypast
Industry Internet
Experience
Findmypast   January 2015 - Present
FamilySearch  May 2013 - January 2015
FamilySearch  December 2009 - April 2013
Microsoft Corporation  November 2006 - November 2009
Microsoft  August 2004 - November 2006
Microsoft  November 2001 - August 2004
Convergys   1995 - 2001

Skills
Leadership, SaaS, Management, Program Management, Process Improvement, Cross-functional Team..., Enterprise Software, Strategic Planning, Product Management, Cloud Computing, Leadership Development, Team Building, Organizational..., Project Management, Outsourcing, Vendor Management, Strategic Partnerships, Team Leadership, Call Centers, Business Development, Change Management, Business Process..., Coaching, Executive Management, Strategy, Team Management, Customer Satisfaction, Management Consulting, Business Intelligence, Training, CRM, Business Strategy, Consulting, Start-ups, Public Speaking

Education
Seattle University - Albers School of Business

Brigham Young University

Bart Taylor, MBA Bart Taylor, MBA Greater Salt Lake City Area Details
Bart Taylor, MBA's Convergys Experience 2002 - 2006
Job Global Sales Operations Sr. Manager in IT Industry.
Industry Information Technology and Services
Experience
LANDESK  July 2007 - Present
Nu Skin  May 2006 - July 2007
Convergys   2002 - 2006
Novell  1999 - 2001

Skills
Pricing Analysis, Forecasting, Databases, Business Analysis, Analysis, Operations Management, Data Analysis, Salesforce.com, Access, Sales Operations, Excel, Sales Compensation, Quotas, Microsoft Excel, Sales, Process Improvement, Cross-functional Team..., Management, Mergers & Acquisitions, SAP, Enterprise Software, Integration, Product Management, Budgets, Quantitative Analytics, Commissioning Management, Business Process..., International Business, CRM, SaaS, Business Intelligence, Project Planning, Analytics, Competitive Analysis, Strategy, Cloud Computing, Solution Selling, Go-to-market Strategy

Education
Brigham Young University   2005 — 2007
MBA, Business

Brigham Young University   1994 — 1999
B.S., Statistics

Jeff McBride Jeff McBride Greater New York City Area Details
Jeff McBride's Convergys Experience January 2013 - March 2014
Job
Industry Information Technology and Services
Experience
Datalink  January 2015 - Present
JJM Consulting   March 2014 - December 2014
Convergys   January 2013 - March 2014
HP Enterprise Services  June 2011 - January 2013
EMC  December 2004 - June 2011
Centrepath (formerly GiantLoop)   December 2002 - September 2004
JJM Consulting   February 2001 - December 2002
Qwest Communications  September 1998 - February 2001
MCI  October 1988 - September 1998

Skills
Solution Selling, Cloud Computing, Managed Services, Outsourcing, Channel, Enterprise Software, Professional Services, SaaS, Business Alliances, Data Center, Telecommunications, Unified Communications, IT Strategy, Direct Sales, Channel Partners, Disaster Recovery, Strategic Partnerships, IT Outsourcing, Integration, Pre-sales, Vendor Management, Virtualization, Salesforce.com, Storage, Sales Enablement, Strategy, Enterprise Architecture, VoIP, Solution Architecture, Cross-functional Team..., Service Delivery, Business Intelligence, CRM, Go-to-market Strategy, IT Service Management, Product Management, Sales Process, Business Continuity, Software Industry, ITIL, Consulting, Partner Management, Selling, Business Development, HP, IT Management, Project Portfolio..., Sales

Education
Northeastern University
Master of Business Administration (MBA), Marketing & Finance

Bowdoin College
BA, History & Sociology

New Trier

Lynda Frederick Lynda Frederick Greater Chicago Area Details
Lynda Frederick's Convergys Experience June 1991 - December 2006
Job Project Manager at Coventry
Industry Hospital & Health Care
Experience
Coventry  May 2007 - Present
Convergys   June 1991 - December 2006

Education
Boston University   2005 — 2007
MSPM, Master of Science in Project Management

North Central College   1984 — 1988

Mark Champ Mark Champ Austin, Texas Area Details
Mark Champ's Convergys Experience July 2008 - May 2010
Job Account Manager at Yodle
Industry Telecommunications
Experience
Yodle  July 2010 - Present
Convergys   July 2008 - May 2010
PRC  November 2006 - February 2008
MCI  1998 - 2004
MCI Telecommunications  1998 - 2004
MCI/Verizon  1989 - 2004
MCI / Worldcom  1989 - 2004
MCI Communications  1989 - 2004

Skills
Team Building, Training, Selling, Call Center, Salesforce.com, Vendor Management, Customer Experience, Sales, Continuous Improvement, Telecommunications, CRM, Account Management, Process Improvement, Customer Retention, Customer Satisfaction, Call Centers, Sales Operations, Sales Management, Customer Service, Negotiation, Leadership

Education
Briar Cliff University   1980 — 1983
Bachelor of Arts, History/Secondary Education

Briar Cliff University
BA, History

Barry Webber Barry Webber Cleveland/Akron, Ohio Area Details
Barry Webber's Convergys Experience May 1997 - May 1998
Job Software Developer at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance  May 1998 - Present
Convergys   May 1997 - May 1998

Skills
Software Development, C#, ASP.NET, .NET, JavaScript, jQuery, NUnit, Agile Methodologies, Requirements Analysis, Requirements Gathering, Vendor Management, SSIS

Education
Bowling Green State University   1992 — 1997
BSBA, MIS

Chad Woodworth Chad Woodworth Draper, Utah Details
Chad Woodworth's Convergys Experience 2002 - 2004
Job Infrastructure Security Engineer at Health Equity
Industry Information Technology and Services
Experience
HealthEquity  June 2015 - Present
Alliance Health inc.  April 2014 - June 2015
AutoPoint, a Solera company  December 2013 - April 2014
Dealertrack  November 2008 - December 2013
Nelson Laboratories, Inc.   October 2013 - November 2013
Arkona   February 2006 - November 2008
Spot Business Systems   2005 - January 2006
Convergys   2002 - 2004
Connectedsupport.com   2000 - 2001
Micron electronic   1995 - 2000

Skills
Palo Alto Networks, BGP, Cisco Technologies, VPN, Routers, Cisco Switches, Cisco Routers, Juniper Switches, Technical Support, IPSec, Cisco IOS, Cisco Nexus, Juniper Technologies, VLAN, Windows, Cisco ASA, Network Administration, WAN, Data Center, Network Engineering, CCNA, Sonicwall, Firewalls, IBM iSeries, LAN-WAN, IP, Load Balancing, A10, Switches, SNMP, Solarwinds, Fortinet, Modems, DNS, IP Networking, Netgear, LAN/WAN, Force10, Aerohive, Network Performance..., Cisco Meraki, Visio, Dell Switches, Networking

Education
Boise State University   2000 — 2001

High Tech Institute   1995 — 1996
Associate, Computer Electronics

Emmett High   1988 — 1992
Diploma, General Studies

Gerardo Borjon Gerardo Borjon Greater Chicago Area Details
Gerardo Borjon's Convergys Experience May 2000 - August 2002
Job Web Development Manager at The Professional Education Institute, Inc.
Industry Design
Experience
The Professional Education Institute, Inc.   December 2008 - Present
Riha Design Group  January 2005 - December 2008
Interstate Communications, Inc.   January 2004 - January 2005
Best Buy  December 2000 - January 2004
Convergys   May 2000 - August 2002

Skills
Project Management, Microsoft Office, Photoshop, HTML, Customer Service, CSS, Troubleshooting, Microsoft SQL Server, SQL, Web Design, Databases, Management, Email Marketing, PHP, JavaScript, Windows, Marketing, JSON, Inventory Management, Web Development

Education
Bradley University   1999 — 2003
Bachelor of Science (B.S.), Computer Science

Mark LeSuer Mark LeSuer Cincinnati Area Details
Mark LeSuer's Convergys Experience January 1991 - December 2009
Job Director of Operations at MASTER Provisions
Industry Nonprofit Organization Management
Experience
MASTER Provisions   July 2010 - Present
Home  January 2010 - July 2010
Convergys   January 1991 - December 2009
Convergys Corporation  January 1991 - January 2009
Convergys   1991 - 2009
Convergys Information Mgmt. Group   1991 - 2009
Convergys   January 2000 - January 2007
Convergys   January 1991 - January 2000
Tab Book Company   January 1989 - August 1989
United States Air Force  January 1983 - January 1987

Skills
Truck Driver, Unix, SQL, Telecommunications, Testing, Project Management, Software Documentation, Perl, Analysis, Access, Business Analysis, Process Improvement, Requirements Analysis

Education
Edinboro University   1989 — 1990
BS, Computer Science

Edinboro University of Pennsylvania   1989 — 1990
B.S., Computer Science

Lorain County Community College   1988 — 1989

Bowling Green State University   1980 — 1982
Bachelor of Science, Computer Science

Yuan Zuo Yuan Zuo Cincinnati Area Details
Yuan Zuo's Convergys Experience 2000 - April 2012
Job Senior Analyst and application developer at Great American Insurance
Industry Information Technology and Services
Experience
Great American Insurance  July 2013 - Present
Netcracker  May 2012 - July 2013
Convergys   2000 - April 2012

Education
Bowling Green State University
Master

Tsinghua University
Bachelor and Master

Lisa Stoner Lisa Stoner Greater Atlanta Area Details
Lisa Stoner's Convergys Experience March 1997 - Present
Job SVP
Industry Outsourcing/Offshoring
Experience
Convergys   March 1997 - Present

Skills
BPO, Call Center, Workforce Management, Outsourcing, Contact Centers, Customer Experience, Vendor Management, Business Transformation, Call Center Development, Call Centers, Inbound Marketing, Offshoring, P, Service Delivery

Education
University of Iowa   1987 — 1993
BA, English Language and Literature, General

Boston University - School of Management
MSBA, Business

Paul Glink Paul Glink Cincinnati Area Details
Paul Glink's Convergys Experience 1990 - 1997
Job Lead Systems Engineer
Industry Information Technology and Services
Experience
Brown-Forman  November 2009 - Present
CBTS  May 2009 - November 2009
General Electric  April 2007 - April 2009
Thomson Learning  2001 - 2007
Square D Company  1997 - 2001
Convergys   1990 - 1997
SofTech  January 1987 - January 1990

Skills
Solaris, Servers, ZFS, Virtualization, Unix, Operating Systems, Data Center, Storage Area Networks, DNS, System Administration, Storage, AIX, Integration, Cluster, Oracle, Troubleshooting, Hardware, Solaris Zones, Networking, Enterprise Software, Infrastructure, Sun, Veritas Cluster Server, Telecommunications

Education
Bowling Green State University   1982 — 1986
BS

Steve Cousino, PMP Steve Cousino, PMP Cincinnati Area Details
Steve Cousino, PMP's Convergys Experience 2008 - 2009
Job PMO Director; Great American Annuity IT
Industry Information Technology and Services
Experience
Great American Financial Resources Inc.  March 2014 - Present
Great American Financial Resources  January 2013 - March 2014
NetCracker  2009 - 2012
Convergys   2008 - 2009
Convergys   2004 - 2007
Convergys   2001 - 2003
Convergys   2000 - 2001
Convergys   1988 - 1999

Skills
PMP, SDLC, ITIL, Process Improvement, Change Management, Software Development, Business Analysis, Staff Management, Coaching, Project Management, Project Portfolio..., Telecommunications, Project Delivery, MS Project, Mentoring, PMO, Software Project..., Vendor Management, Requirements Analysis, Communication, Testing, Visio, Leadership, CRM, Management, Resource Management, Business Process, Managerial

Education
Bowling Green State University
BS, Computer Science, Cum Laude

Jill Spicer Jill Spicer Cincinnati Area Details
Jill Spicer's Convergys Experience February 2008 - January 2014
Job IT Project Manager FirstGroup America
Industry Transportation/Trucking/Railroad
Experience
FirstGroup America  August 2015 - Present
CBTS  January 2014 - Present
Convergys   February 2008 - January 2014
Convergys Corporation  April 2006 - February 2008
Convergys Corporation  April 1996 - April 2006
Cincinnati Bell Long Distance  March 1995 - March 1996
Cincinnati Bell Information Systems  September 1991 - February 1995
Cincinnati Public Schools  August 1989 - August 1991

Skills
Project Management, Vendor Management, Change Management, Process Improvement, PMP, Business Analysis, SDLC, Service Delivery, Software Project..., Testing, Business Process, ITIL, MS Project, Troubleshooting, Visio, Requirements Analysis, Call Centers, Requirements Gathering, Outsourcing, Business Process..., Project Delivery, PMO, Program Management, BPO, Management, Leadership, Microsoft Project

Education
Bowling Green State University   1987 — 1989
Master of Arts, Spanish Civilization

Bowling Green State University   1983 — 1987
Bachelor of Science, Education (Spanish)

Westerville South High School   1979 — 1983
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Bruce Dangerfield Bruce Dangerfield Greater Salt Lake City Area Details
Bruce Dangerfield's Convergys Experience October 2009 - Present
Job Supervisor/Team Leader at Convergys
Industry Airlines/Aviation
Experience
Convergys   October 2009 - Present
Northwest Airlines  January 2000 - June 2008

Education
Brigham Young University   1971 — 1976

Jennifer Vargovich Jennifer Vargovich Toledo, Ohio Area Details
Jennifer Vargovich's Convergys Experience November 2000 - February 2004
Job Front End Associate at APS Medical Billing
Industry Hospital & Health Care
Experience
APS Medical Billing  April 2004 - Present
Convergys   November 2000 - February 2004

Education
Bowling Green State University   1986 — 1992

Santosh Pilligundla Santosh Pilligundla San Francisco Bay Area Details
Santosh Pilligundla's Convergys Experience August 2000 - April 2001
Job Staff Software Engineer at Xilinx
Industry Computer Software
Experience
Xilinx  December 2010 - Present
Tabula  June 2008 - December 2010
Mentor Graphics  May 2002 - June 2008
IKOS Systems  May 2001 - May 2002
Convergys   August 2000 - April 2001
Cadence Design Systems  1998 - 2000

Skills
C++, EDA, Perl, Debugging, TCL, Verilog, SoC, Algorithms, Software Development, ASIC, Software Engineering, FPGA

Education
Birla Institute of Technology and Science   1993 — 1998
Bachelor of Engineering (BEng), Computer Science

Teri Myers Teri Myers Lexington, Kentucky Area Details
Teri Myers's Convergys Experience January 1995 - September 2000
Job Systems Analyst, Senior at Convergys
Industry Information Technology and Services
Experience
NetCracker (acquired Convergys May, 2012)   September 2000 - Present
Convergys   January 1995 - September 2000
Convergys (formally Cincinnati Bell Information Systems)   July 1992 - January 1995
Cincinnati Bell Information Systems  January 1991 - July 1992

Skills
Systems Analysis, SDLC, Mainframe, Requirements Analysis, Unix, Software Development, Java, JavaScript, HTML, WebSphere, COBOLII, Dreamweaver, Eclipse, PaintShop Pro, CVS, PL/SQL, asp, Microsoft Office, Linux Server, Oracle SQL, DB2/SQL, Lotus Notes, TSO, IMS, Project Management, Production Support, PCI, CPNI, JCL, Software Documentation, IMS DB/DC, Business Analysis, PMP, MS Project, Oracle, IT Management, SQL, Disaster Recovery, COBOL, Software Project..., Databases, ASP

Education
Bowling Green State University   1986 — 1990
Bachelor of Science (BS), Management Information Systems, General

Bowling Green State University   1986 — 1990
Bachelor's degree, Management Information Systems, General

Spurthy Rayapati Spurthy Rayapati Dallas/Fort Worth Area Details
Spurthy Rayapati's Convergys Experience February 2008 - Present
Job Engineer III at Convergys
Industry Computer Software
Experience
Convergys   February 2008 - Present
Convergys / Intervoice   2007 - Present
Convergys   2007 - Present
Intervoice  February 2008 - June 2011

Education
Birla Institute of Technology and Science, Pilani   2001 — 2005

Melissa (Sedlak) Vaughan Melissa (Sedlak) Vaughan Orlando, Florida Area Details
Melissa (Sedlak) Vaughan's Convergys Experience May 1997 - August 2007
Job Senior Software Developer at Bonnier Publications
Industry Information Technology and Services
Experience
Bonnier Corporation  September 2008 - Present
Dog Like Nature, LLC   April 2004 - Present
Convergys   May 1997 - August 2007

Education
Bowling Green State University   1992 — 1997
BSBA, Accounting & MIS with Computer Science

Cuyahoga Heights High School   1990 — 1994

Joshua Knack Joshua Knack Toledo, Ohio Area Details
Joshua Knack's Convergys Experience December 2000 - January 2003
Job Developer II at First Solar
Industry Information Technology and Services
Experience
First Solar  March 2014 - Present
ProMedica  May 2013 - February 2014
LearnShare, LLC  February 2006 - May 2013
Cooper Tire & Rubber Company  January 2003 - February 2006
Convergys   December 2000 - January 2003

Skills
Microsoft SQL Server, ASP.NET, .NET, Software Development, VB.NET, Web Development, Visual Basic, SQL Server, Integration, TFS, C#, HTML 5, SQL, Angular JS, Web Services, JavaScript, WCF, CSS, XML, LINQ, AJAX, jQuery, XSLT, ASP.NET MVC, T-SQL, Entity Framework, IIS, MVC, ASP.NET AJAX, JSON, HTML, BizTalk

Education
Bowling Green State University   2004 — 2006
Masters, Software Engineering

Lee Williams Currington, CBCP Lee Williams Currington, CBCP Charlotte, North Carolina Area Details
Lee Williams Currington, CBCP's Convergys Experience 1999 - 2001
Job Technology Manager, IT eDiscovery Services, VP at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo  2010 - Present
Wells Fargo  2009 - 2010
Wachovia, A Wells Fargo Company  2008 - 2009
Wachovia, A Wells Fargo Company  2006 - 2008
Wachovia, A Wells Fargo Company  2004 - 2006
Ahold Information Services  2001 - 2004
Convergys   1999 - 2001
Ahold Information Services  1996 - 1999

Skills
Disaster Recovery, Vendor Management, SDLC, Business Analysis, Risk Management, Process Improvement, IT Strategy, SharePoint, IT Management, Visio, Databases, Enterprise Architecture, Business Intelligence, Management, Software Documentation, Integration, Access, PMO, SQL, Change Management, Solution Architecture, Project Management, Business Process, Litigation Support, Active Directory, Program Management, ITIL, Cloud Computing, Business Process..., Governance, Requirements Analysis, Data Center, Project Portfolio..., Software Project..., IT Service Management, Security, PMP, Unix

Education
Bob Jones University   1980 — 1984
BS, Biology

Hampton Park   1977 — 1980
Graduate

DRII
CBCP, Technology

Crystal Vesch Crystal Vesch Greater Salt Lake City Area Details
Crystal Vesch's Convergys Experience June 2010 - September 2010
Job Export Customer Service Representative
Industry Logistics and Supply Chain
Experience
OOCL  January 2015 - Present
Cobalt Health   June 2014 - December 2014
Lighthouse Health & Body Makeover   July 2013 - May 2014
Overstock.com  February 2012 - May 2012
Overstock.com  October 2011 - February 2012
Overstock.com  June 2011 - October 2011
Overstock.com  October 2010 - June 2011
Convergys   June 2010 - September 2010

Education
University of Utah   2012 — 2013
Bachelor of Arts (B.A.), Anthropology, Political Science, 3.76/4.0

Western Governors University   2010 — 2011
Accounting

Brigham Young University   2008 — 2010
Political Science and Government

Monterey Peninsula College   2007 — 2007

University of San Francisco   2006 — 2007
International Relations and Affairs

Susan Roush Susan Roush Toledo, Ohio Area Details
Susan Roush's Convergys Experience 2000 - 2005
Job Design Manager at Symmetry Communications
Industry Transportation/Trucking/Railroad
Experience
Symmetry Communications   November 2008 - Present
The Express Group  2005 - 2006
Convergys   2000 - 2005

Skills
Graphic Design, Project Management, Customer Service, WordPress, Marketing, Web Design, Strategic Planning, Team Building, Leadership, Philanthropy

Education
Bowling Green State University   1995 — 2000
Bachelors of Business Administration, Business Administration and Management, General

Stephen Nichols, Ph.D., PMP Stephen Nichols, Ph.D., PMP Washington D.C. Metro Area Details
Stephen Nichols, Ph.D., PMP's Convergys Experience 2004 - 2007
Job Senior Director at NTT DATA Federal Services, Inc.
Industry Information Technology and Services
Experience
NTT DATA Corporation  July 2008 - Present
Bearingpoint  2007 - 2008
Convergys   2004 - 2007
ICF International  2002 - 2004
Arthur D. Little, Inc. (acquired by ICF International)   1989 - 2002

Skills
Program Management, Management Consulting, Business Process..., PMP, Business Development, Government Contracting, Business Intelligence, Change Management, Business Analysis, Strategy, CMMI, Process Improvement, IT Strategy, Government, Executive Management, Business Strategy, Enterprise Architecture, Requirements Analysis, Management

Education
University of Iowa
PH.D., Economic Geography

Indiana University Bloomington
M.A., Economics

University of North Carolina at Chapel Hill
B.A., Economics

Bowling Green State University
Transfer

Joann DeLucia-Curtis Joann DeLucia-Curtis Ithaca, New York Area Details
Joann DeLucia-Curtis's Convergys Experience 2010 - Present
Job Sales Representative at Convergys
Industry Investment Management
Experience
Convergys   2010 - Present

Skills
Microsoft Excel, Customer Service, Account Management, Microsoft Office, PowerPoint, Public Speaking, Sales Management, Team Building, New Business Development, Operations Management, Insurance, Microsoft Word, Strategic Planning, Negotiation, Process Improvement, Teaching, Inventory Management, Financial Analysis, Marketing Strategy, Budgets, Leadership Development, Higher Education, Classroom, Accounting

Education
Bloomsburg University of Pennsylvania   1984 — 1988
BA, Speech Communications/Spanish

Lauren Koehler Lauren Koehler Milwaukee, Wisconsin Details
Lauren Koehler's Convergys Experience August 2011 - May 2012
Job Law Student at Marquette University Law School
Industry Law Practice
Experience
Stream Global Services  June 2013 - May 2014
VXI Global Solutions, Inc  October 2012 - April 2013
VXI Global Solutions, Inc  May 2012 - October 2012
Convergys   August 2011 - May 2012
Pauline Books & Media  November 2008 - May 2011
Beacon Press  July 2008 - October 2008
Homestead Needle Arts   July 2007 - August 2007
Food Bank Of Eastern Michigan  May 2007 - July 2007
Boston University  January 2006 - October 2006
Luke M. Powers Catholic High School   September 2004 - June 2005

Skills
Proofreading, Editing, Publishing, Web Content, Copy Editing, Editorial, Management, Online Publishing, PowerPoint, Ebooks, Microsoft Excel, Customer Service, Telecommunications..., Telecommunication..., Organization &...

Education
Marquette University Law School
Juris Doctor, Law, 3.806 / 4.000

Boston University   2005 — 2008
Bachelor of Arts (BA), English Language and Literature, General, 3.20 / 4.00

Brett Matthews Brett Matthews Cincinnati Area Details
Brett Matthews's Convergys Experience January 2001 - Present
Job Delivery Manager at NetCracker
Industry Information Technology and Services
Experience
NetCracker  April 2012 - Present
Convergys   January 2001 - Present
Convergys   January 2001 - May 2012
Convergys - Information Management   January 1991 - April 2012

Skills
Business Analysis, Disaster Recovery, CRM, Integration, IT Strategy, IT Management, Enterprise Software, Leadership, Management, PMO, PMP, Performance Management, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, Service Delivery, Software Project..., Solution Architecture, Systems Analysis, Team Building, Team Leadership, Team Management, Technical Support, Telecommunications, Testing, Vendor Management, Workforce Management, Software Development

Education
Bowling Green State University   1986 — 1990
Bachelor, B.A., Business Administration and Information Management Systems

Kris Haas Kris Haas Phoenix, Arizona Details
Kris Haas's Convergys Experience August 2010 - July 2015
Job Operations Supervisor REMS at McKesson
Industry Consumer Services
Experience
McKesson  August 2015 - Present
Black Rock United Contributiory Exchange   January 2009 - Present
Convergys   August 2010 - July 2015
Fortune 5 Inc   January 2010 - July 2010
ZipTape Label ID Systems   August 2005 - January 2010

Skills
Public Speaking, Non-profits, Fundraising, Nonprofits, Community Outreach, Strategic Planning, Volunteer Management, Event Planning, Program Development, Public Relations, Social Media, Leadership, Community Development, Program Management, Leadership Development, Event Management, Research, Entrepreneurship, Team Building, Marketing, Philanthropy, Training, Flag Football, Tower Climbing, Heavy Phones, Management, Customer Service, Technical Support, Process Improvement, Sales, Team Leadership

Education
Bowling Green State University

James Coor James Coor Wichita, Kansas Area Details
James Coor's Convergys Experience 2007 - Present
Job Call Center Professional
Industry Consumer Services
Experience
Convergys   2007 - Present
Office Depot  1998 - 2005
AT&T  1991 - 1997

Education
Bob Jones University   1973 — 1978
BA, Religion

Laurie Huntington Laurie Huntington Greater Salt Lake City Area Details
Laurie Huntington's Convergys Experience 1992 - 2009
Job Testing Center Specialist at Weber State University
Industry Higher Education
Experience
Weber State University  January 2009 - Present
Convergys   1992 - 2009

Skills
Instructional Design

Education
Boise State University   2009 — 2014
Master's Degree, Organizational Performance and Workplace Learning, 4.0

Russell G Russell G Green Bay, Wisconsin Area Details
Russell G's Convergys Experience May 2006 - April 2007
Job CCP at Sykes
Industry Banking
Experience
Sykes  October 2014 - Present
Credit Union  September 2012 - Present
American Express  April 2007 - August 2012
GE Capital  2007 - 2010
Convergys   May 2006 - April 2007
Phoenix Services, Ann Arbor Mi   June 2005 - May 2006

Skills
Cash Management, CRM, Account Reconciliation, Customer Service, Microsoft Excel, Outlook, Analysis, PowerPoint, Software Documentation, Microsoft Word, Teamwork, Accounts Payable

Education
Detroit Baptist Theological Seminary   2000 — 2004
Master of Divinity, Theology/Theological Studies

Bob Jones University   1988 — 1992
Bachelor of Arts, Religion/Religious Studies

Tim LaPash Tim LaPash Mason, Ohio Details
Tim LaPash's Convergys Experience April 2008 - March 2010
Job Sr. Financial Accountant at Anthem, Inc.
Industry Hospital & Health Care
Experience
Anthem, Inc.   July 2015 - Present
The E. W. Scripps Company   March 2010 - April 2015
Convergys   April 2008 - March 2010
Convergys   December 2005 - April 2008
Convergys   September 2005 - December 2005

Skills
PeopleSoft, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Variance Analysis, Forecasting, Managerial Finance, General Ledger, Accounting, Financial Modeling, Process Improvement, Finance, Internal Controls, Budgets

Education
Bowling Green State University   2001 — 2005
B.S. Business Administration, Financial Economics

Joseph Cepeda Joseph Cepeda Orlando, Florida Area Details
Joseph Cepeda's Convergys Experience June 2003 - October 2003
Job Project Manager at Critical Alert Systems
Industry Medical Devices
Experience
Critical Alert Systems  July 2014 - Present
Hill-Rom IT Solutions HILLENBRAND INDUSTRIES   June 2004 - July 2014
Tek Suport Corp   June 2004 - July 2008
Pinnacle American Management   October 2003 - February 2004
Universal Studios  June 2003 - October 2003
Convergys   June 2003 - October 2003
MEI Search Consultants, LLC   August 2002 - June 2003
Franklin Pierce College  September 2000 - December 2001

Skills
Project Management, Process Improvement, Cross-functional Team..., MS Project, Project Planning, Integration, Telecommunications, Team Leadership, Microsoft Office, Windows, Microsoft Groove, Lotus Notes, Visio

Education
University of Central Florida   2009 — 2010
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 4.0

Franklin Pierce University   1999 — 2003
Bachelor's degree, Computer Science and Business Administration, 3.4

Bond University   2002 — 2002
Bachelors, Computer Science and Business Administration

Amanda Loveridge Amanda Loveridge Boise, Idaho Area Details
Amanda Loveridge's Convergys Experience January 2006 - January 2007
Job Assistant Manager at McCleary's Pub
Industry Food & Beverages
Experience
McCleary's Pub   Head BartenderFive Corners BarNovember 2007 - October 2009
Holiday Inn Hotel & Suites  January 2007 - October 2007
Convergys   January 2006 - January 2007

Education
Idaho State University   2005 — 2007
General Studies

Boise State University

Amber Hirschi Amber Hirschi Boise, Idaho Area Details
Amber Hirschi's Convergys Experience August 2006 - June 2007
Job Looking for work
Industry Individual & Family Services
Experience
DIRECTV  October 2007 - February 2011
Teleperformance  June 2007 - October 2007
Convergys   August 2006 - June 2007
Ross Stores  March 2006 - June 2006
Albertsons  May 2005 - June 2006
Fred Meyer  February 2005 - May 2005

Education
Boise State University   2005 — 2011
Social Science

Denielle Johnson Denielle Johnson Greater Atlanta Area Details
Denielle Johnson's Convergys Experience February 2013 - June 2014
Job EditorinChief at UnderGrind
Industry Public Relations and Communications
Experience
UnderGrind   2014 - Present
Spiffy Global   January 2014 - October 2014
Convergys   February 2013 - June 2014
Convergys   July 2012 - February 2013
Martha Zoller Campaign   January 2012 - May 2012
Brenau University  July 2011 - May 2012
Brenau University  August 2011 - April 2012
Brenau University  August 2010 - April 2012
Brenau University  May 2009 - April 2012
Alpine Access  May 2011 - July 2011

Skills
Social Media, Public Relations, Blogging, Event Planning, Editing, Social Networking, Photoshop, Public Speaking, Social Media Marketing, Adobe Creative Suite, Microsoft Office, Citrix, Proposal Writing, Team Leadership, Delegation, Wordpress, Adobe Premiere Pro, Strategic Public..., Journalism, Online Journalism, Broadcast Television, Radio Broadcasting, Video Production, Creative Writing, Leadership, Advertising, Broadcast, WordPress

Education
Brenau University   2008 — 2012
Mass Communications, Communication, Journalism, and Related Programs, Senior

Brenau University   2008 — 2012
Mass Communications, Journalism

Samuel Stahl Samuel Stahl Florence, Kentucky Details
Samuel Stahl's Convergys Experience November 2014 - Present
Job .
Industry Information Services
Experience
Convergys   November 2014 - Present
U.S. Bank   June 2008 - August 2014
Citi  September 2005 - April 2008

Skills
Banking, Loans, Small Business Lending, Commercial Banking, Credit

Education
Bloomsburg University of Pennsylvania   1991 — 1995
Bachelor of Arts (B.A.), History

Stacey J. Prahl Stacey J. Prahl Jacksonville, Florida Details
Stacey J. Prahl's Convergys Experience November 2014 - Present
Job Sales and Service Rep I at Convergys
Industry Design
Experience
Convergys   November 2014 - Present
Danka Saints   April 2006 - Present
Randstad Technologies US  February 2013 - October 2014
Randstad (USA)   November 2012 - January 2013
Thoroughbred Research Group  April 2008 - July 2012
Madisonville Community College  January 2006 - December 2007
Internal Revenue Service  February 2001 - June 2003
Nesco Agency/Lehigh GIT Inc   March 2000 - December 2000
MBS Multimode   July 1998 - March 2000

Skills
Micorosoft Office Suite, HTML, Filezilla (FTP software), Visual Basic 2008, Data Entry, Internet Explorer, Windows XP, Windows 7, Adobe Photoshop, Adobe Dreamweaver, Databases, Finale 2012, Networking

Education
Western Kentucky University   2008 — 2010
Bachelor of Science, Computer Information Technology

Madisonville Community College   2004 — 2007
Associate of Arts and Sciences (AAS), Information Technology

Briarcliffe College   2002 — 2003
Comuter Graphic Design

Nassau Community College   1982 — 1985
Associate in Arts, Liberal Arts

Melissa DeTullio Melissa DeTullio Box Elder, South Dakota Details
Melissa DeTullio's Convergys Experience January 2001 - December 2001
Job Banking Professional
Industry Banking
Experience
DeTullio Household   November 2003 - Present
Alaska USA FCU  2002 - 2003
Sheplers Inc.  May 2002 - September 2002
Convergys   January 2001 - December 2001
Texaco  November 1999 - December 2000

Skills
Microsoft Office, Team Leadership, Microsoft Word, Project Management, Change Management, Budgets

Education
Black Hills State University   2013 — 2018
Mathematics Teacher Education

Victor Valley College   1996 — 1999
Associate of Science (AS), Mathematics

Hesperia High School   1992 — 1996

Stevie Rey Eagle Stevie Rey Eagle Denver, Colorado Details
Stevie Rey Eagle's Convergys Experience May 2009 - October 2010
Job Package/Freight Delivery Professional
Industry Package/Freight Delivery
Experience
Open to new opportunity   Fleet Routing & Customer ServicesDispatcherQuicksilver Express Courier2011 - 2011
Convergys   May 2009 - October 2010
Speedy Messenger   April 2007 - July 2008

Education
Black Hills State University   1987 — 1990
Bachelor of Science (B.S.), Mass Communication/Media Studies, 3.0

Denver East High   1969 — 1972
H.S. Diploma, Bookkeeping, 2.8

Laura Luchsinger Laura Luchsinger Dayton, Ohio Area Details
Laura Luchsinger's Convergys Experience 1990 - 2011
Job Retired from the Rat Race
Industry Consumer Goods
Experience
Convergys Corporation  August 2011 - Present
Convergys   1990 - 2011

Skills
Photography

Education
Bowling Green State University   1972 — 1976
Popular Culture, Art, Speech & Broadcasting

Christopher Escalante Christopher Escalante Pacoima, California Details
Christopher Escalante's Convergys Experience August 2013 - May 2014
Job Attended Bridgerland Applied Technology College
Industry Information Technology and Services
Experience
Convergys   August 2013 - May 2014
Intermountain Staffing  September 2012 - December 2012
Kelly Services  November 2012 - November 2012

Skills
Computer Hardware, CompTIA A+, CompTIA Network+, Information Technology

Education
Bridgerland Applied Technology College   2013 — 2014
Information Technology

Sky View High School   2009 — 2012
High School

Tatiana Turner Tatiana Turner Dallas, Texas Details
Tatiana Turner's Convergys Experience September 2014 - June 2015
Job Customer Service Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   September 2014 - June 2015
The Home Depot  June 2013 - August 2014

Skills
Customer Service, Call Centers, Customer Satisfaction, Training, Customer Experience, Troubleshooting, Process Improvement, Leadership

Education
Bossier Parish Community College   2011 — 2014
Fashion Merchandising

Benton High School   2007 — 2010
Diploma

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