Convergys Corporation

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

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Convergys Corporation Employees

Employee
Years
Job
Industry
Julio Mejia Julio Mejia Cincinnati Area Details
Julio Mejia's Convergys Corporation Experience January 2006 - January 2011
Job Solutions Implementation Consultant Supply Chain Management Cloud Solutions
Industry Information Technology and Services
Experience
Vantiv  February 2011 - June 2012
Convergys Corporation   January 2006 - January 2011
Mejia Technologies, Ltd.   January 2004 - December 2005
Convergys Corporation   January 2000 - December 2003
IBM Global Services  January 1999 - January 2000
ITT AC-Pump   January 1997 - January 1999
Cincinnati Milacron  April 1995 - January 1996
Chiquita  March 1989 - January 1995

Skills
Telecommunications, SDLC, Outsourcing, Business Process..., Pre-sales, Vendor Management, ITIL, Solution Architecture, IT Strategy, Disaster Recovery, Integration, Enterprise Architecture, Business Analysis, IT Service Management, Project Management, IT Management, Process Improvement, Program Management, Requirements Analysis, Six Sigma, ERP, Project Portfolio..., SharePoint, Cross-functional Team..., Service Delivery, CRM, MS Project, Management, Change Management, Strategy, Analysis, Leadership, Security

Education
The City University of New York - The City College of New York   1974 — 1978
Bachelor of Science, Electro-Mechanical and Computer Science

New York University
Systems Analysis Institute-Intensive Analysis Course.

University of Minnesota MIS Institute
System Development Course

Dustin Berube Dustin Berube Fresno, California Area Details
Dustin Berube's Convergys Corporation Experience August 2009 - July 2010
Job First Officer at Horizon Air
Industry Airlines/Aviation
Experience
Horizon Air  October 2014 - Present
Mazzei Flying Service  February 2012 - October 2014
Horizon Air  August 2010 - October 2014
Convergys Corporation   August 2009 - July 2010
Horizon Air  August 2005 - June 2008

Skills
Airlines, Aviation, Commercial Aviation, Flights, Aircraft, Airports, Flight Safety, Airworthiness, Aviation Security, CFI, Civil Aviation, Communication, Piloting, Flight Planning

Education
Delta Connection Academy   2008 — 2009
Professional Pilot

California State University-Fresno   2003 — 2008
Bachelor of Arts (B.A.), Communication, General

Memley School of Aviation   2008 — 2008
General Aviation

Chad Stark Chad Stark Greater Salt Lake City Area Details
Chad Stark's Convergys Corporation Experience August 1998 - August 2001
Job Director of Curriculum Development
Industry Higher Education
Experience
Center for Excellence in Higher Education  November 2014 - Present
Judicial Supervision Services   February 2013 - Present
Center for Excellence in Higher Ed.   February 2013 - October 2014
UNIVERSITY OF PHOENIX, Utah Campus   August 2004 - November 2012
University of Phoenix  September 2001 - August 2004
Convergys Corporation   August 1998 - August 2001
LDS Church Education System  August 1997 - June 1998
MISSIONARY TRAINING CENTER  November 1994 - August 1997

Skills
Teaching, Microsoft Office, Public Speaking, Research, Customer Service, Microsoft Excel, PowerPoint, Curriculum Design, Microsoft Word, Curriculum Development, Coaching, Strategic Planning, Higher Education, Staff Development, Leadership, Interviews, Training

Education
Brigham Young University   1994 — 1998
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences

University of Phoenix   2007 — 2009
Master of Arts (MA), Education

University of Phoenix
Master of Science, Mental Health Counseling

Gary M. James SR LION 14K Pilot|Problem Solver Gary M. James SR LION 14K Pilot|Problem Solver Raleigh-Durham, North Carolina Area Details
Gary M. James SR LION 14K Pilot|Problem Solver's Convergys Corporation Experience May 2003 - January 2007
Job Entrepeneur
Industry International Affairs
Experience
Global  January 2007 - Present
Convergys Corporation   May 2003 - January 2007
K. Hovnanian Homes  October 2000 - May 2003
Century Furniture  April 1997 - October 2000
Anderson Consulting  February 1993 - September 1997
Lockheed Martin  February 1988 - December 1992
US Army  November 1967 - November 1987

Skills
consultant, SAP, BPO, Program Management, Integration, Requirements Analysis, Business Analysis, Process Improvement, Team Leadership, ERP, IT Management, Business Process..., Change Management, Team Management, Software Project..., Six Sigma, Project Implementation, Outsourcing, Management Consulting, Business Process, Resource Management, Business Management, Vendor Management, Manufacturing, Management, Project Management, Strategy, Cross-functional Team..., Business Strategy, IT Strategy, CRM, Strategic Planning, Enterprise Software, Human Resources, Supply Chain, Leadership, Risk Management, SAP ERP, Enterprise Architecture, PMP, Analysis, PMO, ITIL, Business Intelligence, Data Center, Software Development, Telecommunications, Project Portfolio..., SAP Implementation, Information Technology

Education
Central Michigan University   1986 — 1988
MA, Business

Embry-Riddle Aeronautical University   1976 — 1980
BS, Aeronauctics

LaToya Cooper LaToya Cooper Cary, North Carolina Details
LaToya Cooper's Convergys Corporation Experience March 2006 - May 2007
Job Hair Extension Specialist | Certified Fashion Stylist
Industry Retail
Experience
Premium Remy   July 2014 - Present
American Airlines  June 2013 - June 2014
LaToya Cooper, LLC   April 2008 - May 2013
Pitt County Memorial Hospital  May 2007 - May 2008
Convergys Corporation   March 2006 - May 2007

Skills
Apparel, Fashion, Product Development, Marketing, Management, Customer Service, Fashion Design, Textiles, Sales, Retail, Merchandising, Business Planning, Business Management, Market Research, Visual Merchandising, Inventory Management, Branding & Identity, Public Relations

Education
Strayer University   2013 — 2015
MBA, Marketing

Argosy University Phoenix   2008 — 2010
BA, Psychology

Joan Feinberg Joan Feinberg Winter Park, Florida Details
Joan Feinberg's Convergys Corporation Experience December 1996 - July 2011
Job Versatile Marketing Communications and Event Professional
Industry Telecommunications
Experience
Feinberg Event Management & Evaluation   July 2011 - Present
Convergys Corporation   December 1996 - July 2011
Cincinnati Bell Information Systems (CBIS)   February 1996 - December 1996
Adventist Health System Sunbelt (SSC)   January 1990 - January 1995
Gibbens Company (Acquired by Gates-MacDonald)   January 1986 - January 1989

Skills
RFP, SharePoint, Marketing Communications, Photoshop, Illustrator, Survey Monkey, Budgeting, Microsoft Office, Analysis, Lotus Notes, Contract Negotiation, Graphic Design, Outlook, Research, Negotiation, Planning, Proposal Writing, Project Planning, Budgets, Marketing Strategy, Leadership, Strategy, Lead Generation, Social Media Marketing, Advertising, Event Management, Management, Program Management, Event Planning, Project Management, Sales, CRM, Trade Shows, Enterprise Software, Product Marketing, Strategic Partnerships, Vendor Management, Market Research, Multi-channel Marketing, Email Marketing, Marketing, Sales Operations

Education
State University of New York at Binghamton
BA, English/General Literature

School of Visual Arts
Graphics, Photography, Cinematography

Rollins College
Various Courses, Programming, Data Processing

Conferences

Roseller (Roy) Flores Roseller (Roy) Flores Greater Salt Lake City Area Details
Roseller (Roy) Flores's Convergys Corporation Experience September 1996 - April 2001
Job Quality Assurance Specialist at ECi Software Solutions
Industry Information Technology and Services
Experience
US Food Service  July 2011 - September 2012
GE Healthcare  December 2008 - February 2011
Huntsville Hospital  August 2005 - September 2008
Misys Healthcare Systems  September 2004 - July 2005
IDX Systems Corp.  October 2002 - September 2004
Montefiore Hospital  June 2002 - August 2002
Kaiser Foundation Health Plan  April 2001 - November 2001
Convergys Corporation   September 1996 - April 2001
Humana Health Care  February 1993 - September 1996

Skills
Programming, Android, Java, MS Project, Visio, SQL, Tandem Himalaya, Quality Assurance, Mercury QuickTest Pro, LoadRunner, WinRunner 7.0, COBOL, Eclipse, Mercury Quality Center, Microsoft Office, Enscrib, Pathway, HL7, Healthcare Information..., TACL, SDLC, STLC, DB2, Troubleshooting, Quality Center, Drums, Regression Testing

Education
Brigham Young University - Hawaii   1980 — 2005
Bachelor's degree, Computer Information Systems

Brigham Young University - Hawaii   1980 — 1987
Bachelor's Degree of Computer Information System, Computer Programming

Julie Gossett Julie Gossett Wilkesboro, North Carolina Details
Julie Gossett's Convergys Corporation Experience January 2011 - January 2013
Job Sales and Service Specialist at Lowe's Companies, Inc.
Industry Consumer Goods
Experience
Lowe's Companies, Inc.   March 2014 - Present
CONVERGYS CORPORATION   January 2011 - January 2013
Dollar General  April 2011 - October 2011
MUSTANG MOTEL   January 2009 - January 2011

Skills
Customer Service, QuickBooks, Microsoft Office, Sales, Linux, Invoicing, Budgets, Retail, Purchasing, Accounting, Bookkeeping, Sales Operations, Call Centers, Microsoft Excel, Troubleshooting, Microsoft Word, Outlook, Team Leadership

Education
Caldwell Community College and Technical Institute   2014 — 2016
Associate's degree, Accounting, 3.0

Caldwell Community College and Technical Institute   2013 — 2013
GED

humbodlt high

Laura Garelick Laura Garelick West Palm Beach, Florida Area Details
Laura Garelick's Convergys Corporation Experience 1997 - 2007
Job Operations Regional Manager Pharma Services
Industry Outsourcing/Offshoring
Experience
Xerox  May 2013 - Present
Cross Country Home Services  April 2009 - April 2013
Arise Virtual Solutions Inc.  April 2006 - May 2007
Convergys Corporation   1997 - 2007
Vacation Escape, Inc   April 1994 - October 1996

Skills
CRM, Process Improvement, Call Centers, Leadership, Business Development, Customer Experience, Call Center, Customer Retention, Outsourcing, Inbound Marketing, Vendor Management, Operations Management, Cross-functional Team..., Customer Satisfaction, Contact Centers, Account Management, Performance Management, Call Center Development, Marketing, Direct Marketing, Business Process..., Program Management, Quality Assurance, Service Delivery, Client Development, P&L Management, BPO, Coaching, Customer Service, Strategic Planning, Sales Management, Change Management, Team Leadership, Training, Management, Recruiting, Sales, Team Management, Analytics, Telecommunications, Business Analysis, Client Services, Team Building, Driving Revenue, Customer Relations, Inbound, Vendor Relations, Mentoring, Outbound, Strategy

Education
Broward Community College   2010 — 2010
Elective Courses, Business/Managerial Economics

Florida College of Natural Health   1995 — 1997
Certificate, Physical Therapy

William Burgett William Burgett Blackfoot, Idaho Details
William Burgett's Convergys Corporation Experience March 2015 - Present
Job Independent Programmer
Industry Insurance
Experience
Convergys Corporation   March 2015 - Present
Allstate  2013 - 2014

Skills
Customer Service, Customer Satisfaction, Python, Programming, Ruby

Education
DeVry University   2013 — 2018
Bachelor of Science (B.S.), Game and Simulation Programming

Snake River High School   2009 — 2012
Diploma

Manoj Sanger Manoj Sanger East Brunswick, New Jersey Details
Manoj Sanger's Convergys Corporation Experience July 2004 - January 2015
Job Business Program Manager
Industry Information Technology and Services
Experience
Microsoft  May 2015 - Present
Convergys Corporation   July 2004 - January 2015
IBM  September 2003 - June 2004
Primus Telecommunications India Ltd  May 2002 - September 2003
CPDOT.NET   May 2001 - May 2002

Skills
Management, Process Improvement, Service Delivery, Vendor Management, Project Management, Business Intelligence, Strategy, Team Management, Security, Transition Management, Outsourcing, Governance, CRM, Disaster Recovery, Pre-sales, Analysis, Call Centers, BPO, ITIL, Project Planning, Technology Planning, Customer Service, SharePoint, Change Management, Analytics, IT Service Management, Team Leadership, SLA, Business Analysis, IT Strategy, System Administration, Project Delivery, Resource Management, Customer Relations, Business Solutions, Technology..., Business Process, Telecommunications, Technical Support, Program Management, Troubleshooting, Cross-functional Team...

Education
Delhi University   1994 — 1997
Bachelor of Commerce (BCom)

Modern School

Cheri Horton Cheri Horton Denver, Colorado Details
Cheri Horton's Convergys Corporation Experience October 2010 - Present
Job Professional Internet Chat Specialist
Industry Internet
Experience
Convergys Corporation   October 2010 - Present
Convergys Incorporated   October 2010 - March 2014
Sitel Incorporated   March 2005 - June 2009
Convergys Corporation   September 2001 - December 2004

Skills
Call Centers, Technical Support, Customer Experience, Customer Satisfaction, Team Management, Troubleshooting, Customer Service, Active Directory, Contact Centers, Process Improvement, Management, Telecommunications

Education
Amarillo College   2005 — 2009
Associate's Degree, Business Administration and Management, General, 3.19

Peter Maurice Peter Maurice Vancouver, Canada Area Details
Peter Maurice's Convergys Corporation Experience July 2006 - May 2008
Job Development Director at Electronic Arts (EA)
Industry Computer Games
Experience
Electronic Arts (EA)   February 2015 - Present
Hothead Games  November 2012 - February 2015
Tiny Speck, Inc  August 2012 - November 2012
United Front Games  November 2011 - June 2012
Vancouver Film School  October 2010 - October 2011
Convergys  July 2008 - October 2010
Vancouver Olympic Committee   January 2010 - February 2010
Convergys Corporation   July 2006 - May 2008
Convergys Corporation   April 2005 - June 2006
Time Warner Cable  2003 - 2005

Skills
Video Games, Agile Project Management, Quality Control, User Interface, Analytics, Game Development, Game Design, Perforce, Quality Assurance, User Interface Design, Project Management, Team Leadership, Team Management, User Experience, Social Games, Unity3D, Outsourcing, Management, Agile Methodologies, Metrics, Project Planning, Online Gaming, Product Management, PS3, Xbox 360, Visio, Team Building, Customer Service, Call Center, Microsoft Office, Technical Support, Leadership, Scrum, Process Scheduler, Free to Play, Freemium, Virtual Currency, MMORPG, Gameplay Systems, Valve Hammer Editor, Playtesting, Multiplayer Design, Call Centers, Mobile Games, Computer Games, Level Design, Gameplay, MMO

Education
Vancouver Film School   2010 — 2011
Diploma, Game Design with Honours

Bishop's University   1998 — 2000
Network Software Design

Champlain Regional College
Social Sciences

Daniel Pagan Daniel Pagan Chattanooga, Tennessee Area Details
Daniel Pagan's Convergys Corporation Experience March 2011 - May 2011
Job BPS, MA
Industry Financial Services
Experience
Consumer Credit Counseling Service  May 2012 - December 2013
The Salvation Army of Chattanooga   September 2011 - May 2012
Convergys Corporation   March 2011 - May 2011
Wireless Solutions DBA Cricket Wireless   November 2009 - December 2010
T-Mobile USA  September 2002 - October 2008

Skills
Vendor Management, Call Centers, Insurance, Strategic Planning, Call Center, Banking, Microsoft Excel, Team Building, Customer Service, Budgets, Management, Finance, Financial Analysis, Troubleshooting, Negotiation, Access, Leadership, Training, Accounting, Software Documentation, Sales, Customer Satisfaction, Team Leadership, Time Management, Credit, Loans, Relationship Management, Coaching, Microsoft Word, Sales Management, Inventory Management, Retail, New Business Development, Marketing, Payroll, Small Business, Financial Planning, Forecasting

Education
Pentecostal Theological Seminary   2009 — 2012
Master of Divinity, General Studies

Church of God Theological Seminary   2005 — 2008
Master of Arts, Counseling

State University of New York Empire State College   2003 — 2005
Bachelor of Professional Studies, Business Management and Economics

University of Puerto Rico-Carolina   2000 — 2001
Associate Degree, Banking Finance and Insurance

Colegio Universitario de San Juan   1999 — 2001
Associate's degree, Computerized Accounting

Cindy Duncan, MBA Cindy Duncan, MBA Phoenix, Arizona Area Details
Cindy Duncan, MBA's Convergys Corporation Experience August 2007 - February 2010
Job
Industry Human Resources
Experience
General Dynamics Information Technology  February 2014 - Present
Bombardier Aerospace  March 2012 - February 2014
Newman University  August 2010 - December 2011
VIPdesk  April 2010 - June 2010
Friends University  September 2005 - May 2010
Convergys Corporation   August 2007 - February 2010
Productive Solutions, LLC   November 2005 - March 2009
Accenture  April 2007 - August 2007
Boeing  October 2000 - November 2005
ViaLogik   July 2000 - October 2000

Skills
Employee Relations, Event Planning, Recruiting, Organizational..., Applicant Tracking..., Affirmative Action, Human Resources, Leadership Development, Employee Engagement, Onboarding, Talent Acquisition, Coaching, College Recruiting, Benefits Administration, HR Policies, New Hire Orientations, Employee Benefits, Resume Writing, Staff Development, Policy, Technical Recruiting, Career Counseling, Sourcing, Program Management, Management, HR Consulting, Communication, Deferred Compensation, Personnel Management, Training, Temporary Placement, Hiring, Internet Recruiting, Leadership, Workforce Planning

Education
William Howard Taft University   2010 — 2011
Doctor of Law (J.D.)

Capella University   2002 — 2004
MBA, Leadership w/HR emphasis, 3.82

Friends University   2000 — 2002
BS, e-Commerce Mgmt, 3.4

The University of Texas at El Paso   1995 — 1995
Certificate, Paralegal, 4.0

Goddard High School   1987 — 1989

Todd Baxter Todd Baxter Greater Denver Area Details
Todd Baxter's Convergys Corporation Experience December 1996 - April 2005
Job Senior Executive in global contact center operations management
Industry Consumer Services
Experience
TeleTech  March 2012 - Present
Connextions  May 2009 - March 2012
Charter Communications  April 2005 - May 2009
Convergys Corporation   December 1996 - April 2005
SPS Payment Systems  1989 - 1996

Skills
Operations Management, Outsourcing, Management, Call Center, Vendor Management, CRM, BPO, Business Intelligence, Process Improvement, Public Speaking, Customer Experience, Leadership, Customer Service, Account Management, Business Development, Business Process..., Business Strategy, Call Centers, Change Management, Contact Centers, Cross-functional Team..., Customer Retention, Customer Satisfaction, Executive Management, Performance Management, Product Management, Program Management, Recruiting, Sales Management, Sales Operations, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Telecommunications, Training, Workforce Management, Leadership Development, P&L Management

Education
Center for Creative Leadership   2008 — 2008
Graduate

University of Phoenix   1995 — 1997
MBA

East Tennessee State University   1987 — 1991
BBA

Will Poindexter Will Poindexter Chattanooga, Tennessee Area Details
Will Poindexter's Convergys Corporation Experience March 1997 - October 1999
Job Director of Internal Operations at Xgrass Inc.
Industry Telecommunications
Experience
XGrass, Inc.   October 2013 - Present
Learfield Sports  September 2007 - Present
Nashville Video Productions   September 2010 - September 2014
Comcast Cable  April 2013 - October 2013
Chattanooga Lookouts Baseball   March 2007 - April 2013
United States Air Force  October 1999 - October 2003
Convergys Corporation   March 1997 - October 1999

Skills
Broadcast, Sales, Radio, Advertising Sales, Facilities Management, Operations Management, Radio Broadcasting, Television, Media Relations, Sports, Sports Marketing, Social Media, Press Releases, Sports Management, Public Relations, Event Management, Sponsorship Sales

Education
The University of Tennessee at Chattanooga   2003 — 2006
Bachelor of Arts (BA), Mass Communication/Media Studies

Community College of the US Air Force   2002 — 2003

Asheera Alvarez Asheera Alvarez Kansas City, Missouri Area Details
Asheera Alvarez's Convergys Corporation Experience July 2010 - October 2010
Job Pharmacy Benefit Specialist at Argus Health Systems
Industry Hospital & Health Care
Experience
Argus Health Systems  September 2014 - Present
AMG Services Inc.  January 2013 - March 2014
Devery University   2008 - 2012
Visiting Nurse Association  January 2011 - March 2011
Providence Medical Center  October 2010 - December 2010
Convergys Corporation   July 2010 - October 2010
Prescription Solutions  November 2005 - April 2010
Aetna Rx Home Delivery  August 2005 - November 2005
Illinois Army National Guard  January 1995 - January 2003

Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Research, Windows, Troubleshooting, Microsoft Windows 98, Microsoft Office, Healthcare, Leadership, Outlook, Visio, Access, Analysis, Policy, Training, Public Speaking, Management, Time Management, Teamwork, Accounting, Team Building, Program Management, Mentoring

Education
Keller Graduate School of Management of DeVry University   2010 — 2012
Master of Business Administration (MBA), Project Management

DeVry University   2007 — 2010
Bachelor of Science, Technical Management; Health Services Management

Kennedy-King College   1999 — 2002
Associate of Science, Science

Jaimie Thor Jaimie Thor Toledo, Ohio Area Details
Jaimie Thor's Convergys Corporation Experience 2000 - 2004
Job Human Resources Business Partner at K12
Industry Human Resources
Experience
K12  April 2014 - January 2015
Thrivent Financial for Lutherans  June 2012 - January 2013
Morgan Stanley  April 2011 - June 2012
DANA HOLDING CORPORATION  2007 - 2010
BENORE LOGISTIC SYSTEMS   2004 - 2005
CONVERGYS CORPORATION   2000 - 2004
SUNSHINE INCORPORATED OF NORTHWEST OHIO   1990 - 2000

Skills
Performance Management, Succession Planning, Training, Organizational..., Deferred Compensation, Customer Service, FMLA, Human Resources, Operations Management, Payroll, Team Building, Budgets, Workforce Planning, Interviews, Leadership, Program Management, Management, Strategic Planning, Vendor Management, Change Management, Policy, Forecasting, Coaching

Education
University of Toledo   2009 — 2010
MBA

Bowling Green State University
Graduate

STC Interactive Series 7 course
Series 7 Certification

University of Toledo
Bachelors Degree

Margaret Christian Margaret Christian Greater Nashville Area Details
Margaret Christian's Convergys Corporation Experience June 1999 - December 2002
Job Vice President of Underwriting and Policy Services
Industry Insurance
Experience
PICA, A ProAssurance Company   April 2004 - Present
CNA Insurance  December 2002 - April 2004
Convergys Corporation   June 1999 - December 2002
CNA Insurance  July 1996 - April 1999

Skills
Insurance, Leadership, Call Centers, Underwriting, Customer Service, New Business Development, Professional Liability, Property & Casualty..., Process Improvement, Software Development, Employee Benefits, Vendor Management, Team Building

Education
University of Phoenix   2003 — 2005
MBA, Business Management

Austin Peay State University   1992 — 1996
Business Administration, Human Resource Management

Cassandra May Cassandra May Waco, Texas Details
Cassandra May's Convergys Corporation Experience February 2008 - February 2013
Job HR Generalist at C3/CustomerContactChannels, Inc.
Industry Human Resources
Experience
C3/CustomerContactChannels, Inc.   April 2013 - Present
CONVERGYS CORPORATION   February 2008 - February 2013
WORKFORCE SOLUTIONS FOR THE HEART OF TEXAS  July 2005 - February 2008
Sterling Jewelers  March 2001 - June 2005

Skills
Talent Acquisition, Technical Recruiting, Screening, Recruiting, Applicant Tracking..., Onboarding, Employee Relations, Talent Management, HRIS, Human Resources, Employee Engagement, Sourcing, Performance Management, Internet Recruiting, Interviews, Management

Education
Baylor University   1999 — 2000
Business

Mclennan Community College   1997 — 1999
Associate of Arts (A.A.), Mathematics

Melloney Simerly Melloney Simerly Pueblo, Colorado Area Details
Melloney Simerly's Convergys Corporation Experience November 2009 - April 2010
Job Assistant Professor at Western Kentucky University
Industry Accounting
Experience
Western Kentucky University  July 2015 - Present
Virginia Commonwealth University  May 2015 - August 2015
Virginia Commonwealth University  August 2011 - June 2015
Colorado State University-Hasan School of Business   January 2008 - June 2011
Convergys Corporation   November 2009 - April 2010
Convergys Corporation   February 2009 - November 2009
Convergys Corporation   April 2008 - August 2008
Convergys Corporation   August 2003 - June 2007

Skills
General Awesomeness, Data Analysis, Management, Training, Research, Microsoft Excel, Microsoft Office, Team Leadership, Teaching, Project Management, Accounting, Statistics, Analysis, Customer Satisfaction, Leadership, Teamwork, Quantitative Analytics, Public Speaking, PowerPoint

Education
Virginia Commonwealth University - School of Business   2011 — 2015
Phd, Accounting, 3.8

Colorado State University-Pueblo   2009 — 2011
MBA, Business, 3.9

Colorado State University   2005 — 2009
Bachelor of Science; a Master's, Psychology, 3.9

Justin Immel Justin Immel Saint Louis, Missouri Details
Justin Immel's Convergys Corporation Experience January 2005 - January 2006
Job Consultant at Graybar
Industry Information Technology and Services
Experience
Graybar  August 2013 - Present
Ralcorp Holdings  April 2013 - August 2013
Citi  February 2011 - July 2012
Citigroup  January 2006 - January 2012
Convergys Corporation   January 2005 - January 2006
Sudora L.L.C   January 2004 - January 2005
Computer Paramedic   January 2003 - January 2004

Skills
Windows Server, VPN, Troubleshooting, Active Directory, DHCP, Operating Systems, TCP/IP, Network Administration, Technical Support, Security, System Deployment, Group Policy, BMC Remedy, Help Desk Support, Linux, Information Technology, Windows, Network Architecture, Server Architecture, Access, Computer Repair, SQL, Servers, Microsoft Exchange, Windows XP, Disaster Recovery, Citrix, Windows 7, Computer Hardware, Service Desk

Education
TechSkills-Columbus   2005 — 2007

ITT Tech   2004 — 2005
Associates, Digital Entertainment and Game Design

Brenda N Williams Brenda N Williams Jacksonville, Florida Area Details
Brenda N Williams's Convergys Corporation Experience August 2005 - August 2009
Job Business Information Consultant at Florida Blue
Industry Insurance
Experience
Florida Blue  February 2010 - September 2015
Convergys Corporation   August 2005 - August 2009
Mayo Health Plan   July 1998 - September 2001
Amisys Managed Care Systems   February 1996 - March 1998

Skills
Cross-functional Team..., Data Analysis, Customer Satisfaction, Risk Management, Sla, Vendor Management, Call Center, SDLC, Requirements Analysis, Business Process, Business Analysis, Process Improvement, Business Process..., Program Management, Business Intelligence, Project Management, Integration, Analysis, Leadership, Management, Change Management, CRM, Software Documentation, Requirements Gathering, Training

Education
Capella University   2000 — 2004
Bachelor's degree, Business

Jay Ziehm Jay Ziehm Morgantown, West Virginia Details
Jay Ziehm's Convergys Corporation Experience May 2011 - January 2012
Job Shift Manager
Industry Accounting
Experience
McDonald's Corporation  June 2014 - Present
Phat Man’s Catering   January 2012 - July 2012
Convergys  May 2011 - January 2012
Convergys Corporation   May 2011 - January 2012
Mountain Line Transit Authority  May 2008 - May 2011
Mountain Line Transit Authority  May 2008 - May 2011
The Hobbit’s Closet   November 2007 - May 2008
Alta Resources  May 2006 - November 2007

Skills
Political Campaigns, Customer Service, Customer Retention, Transportation, Retail, Sales, Microsoft Office, Management, Amazon Kindle, Laptops, Trivia, Event Planning, Finance, Payroll, Human Resources, Teamwork, Troubleshooting

Education
Fairmont State University   2012 — 2016
Bachelor's degree, Accounting

Cheonggang Academy
Diploma

Pierpont Community and Technical College
Accounting

Eric Fennell Eric Fennell Ottawa, Canada Area Details
Eric Fennell's Convergys Corporation Experience March 2000 - November 2000
Job Help Desk Analyst at Halogen Software
Industry Information Technology and Services
Experience
Halogen Software  August 2014 - Present
AVG Technologies  January 2014 - August 2014
Apple Retail  August 2012 - October 2012
CAA North & East Ontario  March 2011 - October 2011
RE/MAX of Western Canada   June 2006 - August 2010
Vadim Software   November 2004 - November 2005
RE/MAX of Western Canada   August 2003 - September 2004
Bell Canada  March 1999 - June 2001
Convergys Corporation   March 2000 - November 2000
Doculink International   July 1999 - February 2000

Skills
IT Management, Network Administration, MCSE, A + Certified, Network + Certified, Group Presentations, Technical Presentations, Software Project..., Microsoft Office 2007, Technical support, Blackberry Enterprise..., Blackberry, Microsoft Exchange, Social Media, Windows, Troubleshooting, Computer Hardware, Servers, Software Installation, Active Directory, XP, Windows 7, Problem Solving, Windows Server 2003, Customer Relations, Team Leadership, Documentation, Operating Systems, Wireless Networking, Cloud Computing, Visio, MS Office Suite, Instructional Technology, Technology Training, Presentation Building, Computer Proficiency, Technical Support, Software Documentation, Windows Server, Customer Service, Microsoft Office, Microsoft Certified..., Databases, Networking, Help Desk Support, Web Development, Training, Management, Information Technology, Business Intelligence

Education
Algonquin College of Applied Arts and Technology   2012 — 2014
Project Management

Trend College   2002 — 2004
MCSE 2000 Diploma, Network Infrastructure

James L Tracy Jr. James L Tracy Jr. Columbus, Mississippi Details
James L Tracy Jr.'s Convergys Corporation Experience January 2000 - January 2006
Job Research Assistant at Mississippi State University
Industry Research
Experience
Mississippi State University  January 2012 - Present
Dothan City Schools  September 2010 - December 2011
Auburn University  August 2007 - August 2010
University of North Florida  May 2004 - July 2007
Duval County Public Schools  August 2005 - May 2007
Convergys Corporation   January 2000 - January 2006

Skills
Science, Physics, Research, Mathematica, Data Analysis, Teaching, Spectroscopy, Experimentation, Mathematical Modeling, Materials Science, Simulations, Chemistry, Training, Leadership, Laboratory, Scientific Writing, Matlab, LaTeX, Characterization, Statistics, Scanning Electron..., Testing, Plasma Physics, Customer Service, Novels, Short Stories, Poetry, Web Design, Cartoons, Nuclear Physics, Calculus, Differential Equations, Linear Algebra, Quantum Mechanics, Organizational..., Educational Outreach, Student Leadership, Organizational...

Education
Auburn University   2007 — 2010
Masters Degree, Physics

University of North Florida   2003 — 2005
B.S. Degree, Physics

Florida Community College at Jacksonville   1995 — 2003
Associate of Arts (A.A.), Physical Sciences

Irene Higgins, SPHR, GPHR Irene Higgins, SPHR, GPHR Houston, Texas Area Details
Irene Higgins, SPHR, GPHR's Convergys Corporation Experience January 2008 - September 2009
Job Talent Acquisition Leader at McKesson Specialty Health
Industry Management Consulting
Experience
McKesson  January 2014 - Present
Resources Global Professionals  October 2012 - January 2014
Waldron  February 2012 - October 2012
Planar Systems  December 2010 - February 2012
Sanddollar Path, LLC   January 2010 - June 2011
Convergys Corporation   January 2008 - September 2009
Convergys  October 2006 - January 2008
Convergys  January 2006 - July 2007
Sitel  June 2000 - December 2005
Ball Janik LLP  June 1998 - June 2000

Skills
HR Transformation, Organizational..., Project Implementation, Talent Acquisition, Talent Management, Business Process Design, Employee Relations, Performance Management, Leadership Development, HR Consulting, HR Strategy, Organizational..., Vendor Management, Executive Search, SAP HR, MS Project, SharePoint, Visio, Team Leadership, Virtual Teams, Global HR, Project Team Management, Operations Management, Human Resources, Personnel Management, Employee Engagement, Recruiting, Management, Interviews, Sourcing, Leadership, CRM, Process Improvement, Screening, Executive Coaching, Employer Branding, Strategy, Employee Benefits, Hiring, Change Management, Onboarding, Workforce Planning, Succession Planning, Temporary Placement, Business Development, Start-ups, Consulting, Project Management

Education
RGP Professional Development Center   2012 — 2013
Business Administration and Management, General

The George Washington University - School of Business   2010 — 2011
Project Management

Portland State University   1984 — 1986
Certificate in Human Resources Management, Business Administration/Finance Law

Colorado State University
Anthropology

Convergys Professional Development Center
Six Sigma, Global Standards, Ethics & Compliance, Managing cross-cultural and virtual teams

Emilio Lara Emilio Lara Ottawa, Canada Area Details
Emilio Lara's Convergys Corporation Experience February 2002 - August 2006
Job Solution Integration at Government of Canada
Industry Computer Networking
Experience
Government of Canada  May 2015 - Present
Alterna Savings  April 2014 - April 2015
Entrust  March 2013 - March 2014
JDSU UNI   May 2010 - January 2013
Foreign Affairs and International Trade Canada (DFAIT)   October 2009 - May 2010
Health Canada  July 2009 - October 2009
Adobe Systems  January 2009 - June 2009
Hewlett-Packard  July 2007 - January 2009
Alcatel  August 2006 - June 2007
Convergys Corporation   February 2002 - August 2006

Skills
Spanish, Microsoft Office, Lotus Domino, SSL VPN, Blackberry Enterprise..., Remedy, HP Openview

Education
IT Plant   2012 — 2012
MOS, Microsoft office, MOS certification

CDI college   1998 — 2000
College, Network

Bryan Casey Bryan Casey Greater St. Louis Area Details
Bryan Casey's Convergys Corporation Experience July 2006 - March 2007
Job Data Analyst at American Direct Marketing Resources
Industry Information Technology and Services
Experience
American Direct Marketing Resources  May 2009 - Present
Casey Computers   June 1996 - Present
TekSystems/Sisters of Mercy Health System   October 2007 - November 2008
Convergys Corporation   July 2006 - March 2007
Dry Ice, Inc.   January 2005 - February 2006
Dry Ice, Internship   2005 - 2006
Best Buy/Geek Squad  October 2004 - January 2005
Kodak, Six Flags Photos   May 2004 - October 2004
Matthews Medical Books, Inc.   July 2001 - December 2003
Direct Mail USA  June 1999 - February 2001

Skills
Visual Basic, Databases, Troubleshooting, Microsoft SQL Server, Active Directory, SQL

Education
Washington University in St. Louis   1987 — 1994
Bachelor of Science, Information Management

Lindenwood University   1987 — 1990

St. Louis Community College   1981 — 1987
Associate of Applied Science, Data Processing

Central Methodist College   1979 — 1980

Lauren Baumann Lauren Baumann Cincinnati Area Details
Lauren Baumann's Convergys Corporation Experience February 2010 - October 2010
Job Talent Manager, Corporate Brands and Manufacturing at The Kroger Co.
Industry Human Resources
Experience
The Kroger Co.  July 2012 - Present
Air Force Research Laboratory  October 2010 - July 2012
Convergys Corporation   February 2010 - October 2010
Convergys  August 2006 - February 2010
Leadership Consortium, Inc   August 2002 - August 2006
University of Cincinnati - Executive Development Center   August 2000 - August 2002
Tennessee Assessment Center   December 1991 - June 2000
Lincoln Financial Group  November 1997 - December 1998
Lincoln National Life Insurance Company  November 1996 - October 1997
The University of Tennessee Executive MBA Program   June 1995 - December 1996

Skills
Leadership Development, Leadership Assessment, Top Talent Development, Succession Planning, Change Management, Talent Management, Performance Management, Talent Analytics, Organizational..., Analytics, Analysis, Executive Coaching, Human Resources, Leadership, Organizational..., Recruiting, Strategic Planning, Strategy, Talent Acquisition, Training

Education
Haslam College of Business at the University of Tennessee   1991 — 2000
PhD, Industrial and Organizational Psychology

Thomas More College   1987 — 1991
1991, Psychology

Centre College

Notre Dame Academy

St Pius X

St Pius X

St Pius X

University of Cincinnati College of Business

Lori (Engelhardt) Potraffke Lori (Engelhardt) Potraffke Cincinnati Area Details
Lori (Engelhardt) Potraffke's Convergys Corporation Experience April 2007 - January 2008
Job Lead Medical Editor at Takeda Oncology
Industry Writing and Editing
Experience
Takeda Oncology  October 2013 - Present
Takeda Oncology  June 2013 - October 2013
Millennium Pharmaceuticals, Inc.   April 2005 - June 2013
Convergys Corporation   April 2007 - January 2008
Wire Journal International   May 2003 - September 2003

Skills
Editing, Formatting, Publishing, Online Publishing, Document Management, Regulatory Affairs, Copy Editing, Technical Writing, Proofreading, Content Development, Pharmaceutical Industry, Adobe Acrobat, Publications, Medical Writing, Content Management, Newsletters, Oncology, E-Learning, Manuscript, Data Formats, Regulatory Submissions, Clinical Trials, Drug Development, Clinical Development, Lifesciences, Clinical Research, Pharmacovigilance, Publication Planning, CRO, Therapeutic Areas, Quality Assurance, Diabetes

Education
Emerson College   2004 — 2006
MA, Publishing and Writing, 3.90

Duquesne University   2000 — 2003
BA, English and Philosophy

Schenley High School   1996 — 2000
High School

Markenley Belotte Markenley Belotte Fort Lauderdale, Florida Details
Markenley Belotte's Convergys Corporation Experience June 2013 - Present
Job Sales and Service Representative at Convergys
Industry Law Enforcement
Experience
Convergys Corporation   June 2013 - Present
McDonald's Corporation  March 2013 - June 2013
Interactive Response Technologies, (IRT)   January 2013 - June 2013
Teleperformance  October 2012 - January 2013
Winn Dixie Stores  July 2010 - August 2012

Skills
Microsoft Office, Customer Service, Google Docs, Social Media, Public Speaking, Citrix, Sales

Education
Broward Community College   2011 — 2012
Associate of Arts (AA), Criminal Justice and Corrections

Leon Guidry Leon Guidry Bixby, Oklahoma Details
Leon Guidry's Convergys Corporation Experience January 2006 - September 2008
Job Help Desk Support Specialist at Samson Energy Company
Industry Information Technology and Services
Experience
Samson Energy Company  October 2013 - Present
Addison Group  February 2013 - Present
Experis IT  July 2012 - January 2013
HP Enterprise Services  July 2011 - July 2012
Apex Systems  January 2011 - June 2011
Air Force Reserves  November 2009 - January 2011
Convergys Corporation   January 2006 - September 2008

Skills
Break Fix, Software Installation, SCCM, Hardware Support, System Configuration, Client Side, Cabling, Network Administration, Active Directory

Education
College of Business   2007 — 2010
Bachelor of Business Administration (BBA), Management Information Systems, General

Oklahoma State University Institute of Technology-Okmulgee
Associate of Science (AS), Information Technology

Jamie Burch Jamie Burch Davenport, Florida Details
Jamie Burch's Convergys Corporation Experience August 2003 - February 2004
Job Network Engineer
Industry Hospitality
Experience
Millennium Technology Group  May 2015 - Present
Campus Crusade for Christ Inc   December 2009 - May 2015
Geek Squad  September 2006 - December 2009
Geek Squad  March 2005 - September 2006
Universal Studios, FL   June 2004 - April 2005
Convergys Corporation   August 2003 - February 2004
Volusia County Schools  June 2001 - August 2002

Skills
Cisco IOS, Troubleshooting, Networking, Active Directory, Cisco Technologies, Evangelism, System Administration, Windows Server, Sonicwall, Cisco UCS, Computer Hardware, Windows 7, Network Architecture, Windows, Dell Computers, Mac OS X, VMware, Microsoft Certified..., Servers, Virtualization, XP, OS X, Data Center, Windows XP

Education
DeVry University   2003 — 2006
Bachelor of Science Degree; Diploma, Electronics Engineering Technology

Mainland High School   1999 — 2003
Honors Diploma, Cum Laude

Bradley Pinch Bradley Pinch Ottawa, Canada Area Details
Bradley Pinch's Convergys Corporation Experience 2005 - 2007
Job Advisor Concierge Services at National Research Council Canada
Industry Computer Networking
Experience
National Research Council Canada  May 2013 - Present
NWO Inc   December 2012 - May 2013
Cirrus Computing   September 2010 - January 2013
Echotec Sonar Corporation   September 2011 - November 2012
MAQ Sonar   November 2008 - September 2010
BCP Enterprises Ltd   January 1984 - October 2008
Habitat for Humanity International  March 2008 - September 2008
Convergys Corporation   2005 - 2007
CADlink Technology Corporation   2002 - 2005
Effective Immediately   2001 - 2002

Skills
Business Development &..., Sales & Marketing..., Retail & Distribution..., Social Work Adolescence..., Social Work, Business Development, Retail, Sales, Product Management, Social Services, Marketing Strategy, Entrepreneurship, Program Management, Proposal Writing, Strategic Partnerships, Business Planning, Lead Generation, Leadership, Training, Management, Selling, Information Technology, Software Design

Education
William Howard Taft University   2013 — 2015
Master of Business Administration (MBA) - Small Business and Entrepreneurship, Small Business and Entrepreneurship

Nova Scotia Community College   1995 — 1996
Accounting, Sales and Marketing Courses

Carleton University   1986 — 1989
Bachelor in the Social Sciences with a concentration in ICT, Sociology and Business Computing

Algonquin College of Applied Arts and Technology   1986 — 1987
Courses in server network architecture and design, server network architecture and design

Seneca College of Applied Arts and Technology   1980 — 1982
Business admin and Marketing, Marketing, Business Management

Vanathy P.Lakshmi, PMP Vanathy P.Lakshmi, PMP Dallas/Fort Worth Area Details
Vanathy P.Lakshmi, PMP's Convergys Corporation Experience November 2004 - March 2005
Job Director, Ecommerce Site Operations at Pier 1 Imports
Industry Computer Software
Experience
Pier 1 Imports  January 2015 - Present
Academy Sports + Outdoors  August 2014 - January 2015
HSNi - Cornerstone Brands Inc   April 2012 - July 2014
HSNi - Frontgate.com GrandinRoad.com   October 2010 - April 2012
Kalio  November 2007 - October 2010
Standard Register  June 2006 - November 2007
Standard Register Corp   2005 - 2006
Convergys Corporation   November 2004 - March 2005
Convergys  2001 - 2003

Skills
E-commerce, Business Analysis, Quality Assurance, Web Analytics, CRM, Integration, Analytics, Leadership, Product Management, Agile Methodologies, SDLC, Vendor Management, SEO, Online Marketing, Team Leadership, Software Project..., Requirements Analysis, Process Improvement, Customer Relations, Strategic Planning, Email Marketing, Product Development, Marketing Strategy, Google Analytics, SEM, Business Intelligence, Customer Service, Program Management, Team Management, Digital Marketing, Product Marketing, Business Strategy, Competitive Analysis, Social Media, Problem Solving, Web Design, Negotiation, Website Development, Social Networking, Mentoring, Content Management, Web Project Management, Creative Direction, Offshoring, UAT coordination, Strategy

Education
Bharathidasan University   1997 — 2000
Master of Computer Applications (M.C.A.), Computer Science

Periyar University   1997 — 2000
MCA

Shrimati Indira Gandhi college   1994 — 1997
BSc, Computer Science

Arasunagar Matriculation Higher secondary school

Kelly Purdy Stephan Kelly Purdy Stephan Winter Park, Florida Details
Kelly Purdy Stephan's Convergys Corporation Experience February 1996 - February 2005
Job Assessment and Accreditation in Higher Education
Industry Higher Education
Experience
Full Sail University  February 2012 - August 2014
Full Sail University  August 2010 - August 2014
Herbal BASIN LLC   June 2009 - December 2010
Bright House Networks  May 2005 - May 2010
Convergys Corporation   February 1996 - February 2005

Skills
Public Speaking, Leadership Development, Leadership, Conflict Resolution, Teaching, Social Networking, Research, Event Planning, Editing, Strategic Planning, Instructional Design, Public Relations, Marketing, Social Media, Team Building, PowerPoint, Management, Project Management, Coaching, Team Leadership, Training, Higher Education, E-Learning, Educational Technology, Technical Writing, Curriculum Development, Curriculum Design, Staff Development, Customer Satisfaction, Time Management, Data Analysis, Adult Education, Creative Writing, Distance Learning, Fundraising, Organizational..., Nonprofits, Career Counseling, Community Outreach, Student Affairs, Grant Writing, Networking, Blogging, Program Management, Instructional Technology, Workshop Facilitation, Critical Thinking, Software Documentation, Blended Learning, University Teaching

Education
Creighton University   2011 — 2015
Doctorate of Interdisciplinary Leadership, Educational Leadership and Administration, General

University of Illinois Springfield   2006 — 2008
Masters of Teacher Leadership, Education

Pawling High School

University of Central Florida - College of Business Administration

Bradley Parkins Bradley Parkins Johnstown, Pennsylvania Area Details
Bradley Parkins's Convergys Corporation Experience August 2001 - December 2001
Job Alchemi Consulting
Industry Information Technology and Services
Experience
Alchemi Consulting   October 2009 - Present
Self Employed  February 2002 - October 2009
Divine Light Bookstore   June 2004 - November 2004
Puff and Snuff   April 2004 - June 2004
Convergys Corporation   August 2001 - December 2001

Education
Art Institute of Pittsburgh
Industrial Design Technology

Huntingdon Area High School

Brandon Phillips, MBA Brandon Phillips, MBA Baltimore, Maryland Area Details
Brandon Phillips, MBA's Convergys Corporation Experience November 2001 - August 2002
Job Director of Resources Management, Office of Retirement and Disability Policy at Social Security Administration
Industry Government Administration
Experience
Social Security Administration  November 2013 - Present
Social Security Administration  October 2012 - October 2013
Social Security Administration  July 2011 - September 2012
Social Security Administration  July 2010 - June 2011
Social Security Administration  September 2008 - July 2010
Social Security Administration  October 2007 - September 2008
Social Security Administration  August 2004 - September 2007
Primerica Financial Services  September 2002 - August 2003
Convergys Corporation   November 2001 - August 2002

Skills
Leadership, Accounting, Government, Management, Budgets, Analysis, Financial Reporting, Data Analysis, Training, Human Resources, Managerial Finance, Policy, Strategy, Research, Program Management

Education
Loyola University Maryland   2007 — 2010
Master of Business Administration (MBA), Management Information Systems Specialization

Catonsville Community College   2005 — 2007
Continuing Education in Accounting

Utah State University   2002 — 2004
B.S. Finance and Economics, Finance and Economics

Purdue University   1998 — 1999
none, Engineering

Jerry Lerner Jerry Lerner Orlando, Florida Details
Jerry Lerner's Convergys Corporation Experience May 1986 - January 2005
Job Talent Manager at Goodwill Industries of Central Florida, Inc.
Industry Nonprofit Organization Management
Experience
Goodwill Industries of Central Florida, Inc.   January 2014 - Present
Goodwill Industries of Central Florida, Inc.   September 2012 - Present
Marriott Vacation Club International  September 2006 - December 2008
Convergys Corporation   May 1986 - January 2005

Skills
Volunteer Management, Community Outreach, Leadership, Coaching, IT Recruitment, Retail Recruitment, Employee Relations, Supervisory Experience, Supervisory and..., Classroom Facilitation, Immigration Support, Recruiting, Temporary Placement, Classroom, Resume Writing, Onboarding, Conflict Resolution, Career Counseling, Interviews, New Hire Orientations, Employee Training, Job Coaching, College Recruiting, Organizational..., Career Development, Staff Development, Personnel Management, Leadership Development, Talent Acquisition, Employee Engagement, HRIS, Job Fairs, Human Resources, Hiring, Benefits Administration, Applicant Tracking..., Workforce Planning, Taleo, Succession Planning, FMLA, Payroll, Organizational..., Employer Branding, Staff Retention, Behavioral Interviewing, Staffing Services

Education
Columbia College Chicago
Communication and Media Studies (Radio & TV)

Wright Jr.. College

Nick Hottinger Nick Hottinger Findlay, Ohio Details
Nick Hottinger's Convergys Corporation Experience January 2001 - January 2002
Job SCCM Administrator / Field Support Supervisor at Caretech Solutions Inc.
Industry Information Technology and Services
Experience
Blanchard Valley Health System  April 2002 - Present
HANCO AMBULANCE INC   January 2007 - December 2011
CARETECH SOLUTIONS INC  April 2008 - April 2009
CareTech Solutions  April 2002 - May 2008
CONVERGYS CORPORATION   January 2001 - January 2002
Marathon Oil Corporation  January 1998 - January 2000
FINDLEX CORPORATION   January 1997 - January 1998

Skills
Active Directory, Team Leadership, Windows 8, Servers, System Center Products, SCCM, Troubleshooting, Leadership, Software Installation, Citrix, VMware ESX, Windows Server, System Administration, Windows 7, Laptops, Citrix Metaframe, VMware, Microsoft Office, Windows XP Pro, BMC Remedy, IIS, Desktop Deployment, Tablets, Microsoft Exchange, Microsoft Operating..., Supervisory Skills

Education
Bowling Green State University   1998 — 2001
Bachelor of Science (BS), Business Administration

Capella University   2004 — 2008
MSIT, Information Technology

Ohio University   1996 — 1998
Bachelor of Science, Business Administration; Management Information Systems

Amanda Talley Amanda Talley Clarksville, Tennessee Details
Amanda Talley's Convergys Corporation Experience June 2004 - August 2006
Job Insurance Sales Agent at Direct General
Industry Insurance
Experience
TransAmerica  September 2013 - Present
SunTrust  January 2008 - March 2013
Asurion  August 2007 - January 2008
Gap Inc  July 2003 - August 2007
Convergys Corporation   June 2004 - August 2006

Skills
Team Leadership, Sales, Customer Service, Coaching, Retail, Microsoft Office, Retail Banking, Loans, Consumer Lending, Commercial Banking, Customer Experience, Microsoft Excel, Credit Cards, Management, Team Building, Outlook, Cash Management, Financial Services, Microsoft Word, PowerPoint, Cross Selling, Pricing, Training, Insurance, Visual Merchandising, Employee Training, Event Planning, Banking, Customer Retention, Data Entry, Direct Sales, Salesforce.com, Telephone Skills, Social Media Marketing, Inventory Management, New Business Development, Finance, Social Networking, Marketing, Leadership, CRM, Call Centers, Customer Satisfaction, Process Improvement, Program Management, Time Management, Analysis, Quality Assurance, Recruiting, Sales Management

Education
Kaplan Financial
Insurance

Austin Peay State University   2001 — 2005
B.S, Mass Communications; Corporate Communication

Gregory Jones, MAS Gregory Jones, MAS Washington, District Of Columbia Details
Gregory Jones, MAS's Convergys Corporation Experience September 2005 - February 2008
Job Climate Science Associate at The Climate Reality Project
Industry Renewables & Environment
Experience
The Climate Reality Project  October 2013 - Present
National Renewable Energy Laboratory  June 2012 - February 2013
Biogeography, Environment, and Tree-ring Research (BETR) Lab   May 2010 - December 2010
City of Clarksville Building and Codes Department   May 2010 - August 2010
APSU Geographic Information Systems (GIS) Center   May 2010 - July 2010
Convergys Corporation   September 2005 - February 2008
Carmike Cinemas, Inc.   March 2005 - September 2005

Skills
Sustainability, Renewable Energy, Solar Energy, GIS, Strategic Planning, Energy Audits, Climate Change..., Climate Change..., Climate Change Science, Water Resources, Waste Management, Population Studies, ArcGIS, Alternative Energy, Environmental Awareness, Climate Change, Environmental Policy, Environmental..., Environmental Compliance, Energy Policy

Education
University of Denver   2011 — 2012
Master of Applied Science (M.A.S.), Environmental Policy and Management, Energy and Sustainability, Summa Cum Laude (4.0 GPA)

Austin Peay State University   2007 — 2011
Bachelor of Science (B.Sc.) in Geosciences, Geography, Environmental Sciences, Cum Laude (3.5 GPA)

Austin Peay State University   2007 — 2011
Bachelor of Science (B.Sc.) in Philosophy, Environmental Philosophy, Socio-Political Thought, Existentialism, Epistemology, Summa Cum Laude (4.0 GPA)

Allen L. Murphy Allen L. Murphy Orlando, Florida Area Details
Allen L. Murphy's Convergys Corporation Experience February 2011 - Present
Job Director, Global Enterprise Support Operations
Industry Computer Software
Experience
Convergys Corporation   February 2011 - Present
Murphy Consulting   January 2009 - February 2011
Symantec  August 2002 - November 2008
Gartner Consulting  February 2000 - January 2002
Murphy Consulting   February 1998 - February 2000
OAO Technology Solutions  November 1995 - January 1998
Lockheed Martin Information Technology  July 1986 - October 1995
Moore Business Systems  1983 - 1984

Skills
Strategic Planning, IT Management, Quality Assurance, Call Center, CSM, Certified Support..., CSP, Certified Systems..., bpo, Program Management, Customer Experience, Outsourcing, Enterprise Software, Professional Services, Vendor Management, Service Delivery, Cross-functional Team..., Business Analysis, Systems, Call Centers, Management, Strategy, Leadership, CRM, Cloud Computing, Process Improvement, Technical Support, Business Process

Education
Florida Institute of Technology   1983 — 1986
MBA, Information Systems

University of Central Florida   1979 — 1981
BSBA, Management

Austin Peay State University   1977 — 1979
General Studies, General Studies

Melbourne High School   1971 — 1973
Diploma

Jerry Lerner Jerry Lerner Longwood, Florida Details
Jerry Lerner's Convergys Corporation Experience May 1986 - January 2005
Job Experienced Corporate Recruiter and HR Professional
Industry Human Resources
Experience
Marriott Vacation Club International  2006 - 2008
Convergys Corporation   May 1986 - January 2005

Skills
Full Cycle Recruitment, Salary Negotiations, Employee Relations, Supervisory Experience, Employee Counseling, Interviewing, Career Counseling, Diversity Training, Immigration Support, Staff Training

Education
Columbia College Chicago   1968 — 1970
Radio & TV

Von Steuben H.S.
Diploma, General tudies

Jay Halsted Jay Halsted Greater New York City Area Details
Jay Halsted's Convergys Corporation Experience May 1998 - July 2014
Job SVP Business Development
Industry Consumer Services
Experience
Convergys Corporation   May 1998 - July 2014
Cincinnati Bell  January 1997 - April 1998
AT&T American Transtech  March 1996 - February 1997
AT&T  May 1991 - February 1996

Skills
Customer Experience, Workforce Management, Contact Centers, BPO, Call Center, CRM, Outsourcing, Vendor Management, Inbound Marketing, IVR, Management, New Business Development, Wireless, Business Development, Call Centers, SaaS, Operations Management, Performance Management, Managed Services, Telemarketing, Service Delivery, Strategic Account..., P&L Management, Leadership, Customer Satisfaction, Team Management, Solution Selling, Budgets, Relationship Management, Customer Service, Telecommunications, Business Process..., Lead Generation, Professional Services, Sales, Negotiation, Direct Sales, Sla, Account Management, Transition Management, Enterprise Software, Call Center Development, Customer Retention, Business Transformation, Strategic Partnerships, Analytics, Executive Management, Offshoring, Process Improvement

Education
Kellogg Executive Education
Executive Education

University of Florida - Warrington College Of Business
Bachelor's Degree

Ian Chodos Ian Chodos Greater New York City Area Details
Ian Chodos's Convergys Corporation Experience June 2001 - August 2001
Job
Industry Financial Services
Experience
AlphaSense, Inc.   June 2014 - Present
DigitalGlobe  July 2011 - April 2014
Bloomberg LP  September 2007 - July 2011
Wealth Preservation Group, LLC   August 2002 - September 2007
Convergys Corporation   June 2001 - August 2001
Paloma Partners Management Company  August 1999 - August 2000
Oxford Health Plans  1996 - 1997
Oxford Health Plans  1996 - 1997

Skills
Financial Analysis, Equities, Bloomberg, Investments, Consultative Sales..., MBA, Marketing, Entrepreneurship, Bloomberg Terminal, Huthwaite SPIN Selling, Intrapreneurship, Business Development, Hedge Funds, Financial Markets, Capital Markets, Strategic Financial..., Strategy, Financial Services, Executive Management, Analysis, Mutual Funds, Market Data, Management, Solution Selling, Risk Management, Due Diligence, Financial Risk, Emerging Markets, Finance, CRM, SaaS, New Business Development, Fixed Income, Relationship Management, Start-ups, Salesforce.com, Insurance, Strategic Partnerships, Derivatives, Banking, Analytics, Sales

Education
The Ohio State University, Fisher College of Business   2000 — 2002
Master of Business Administration, Finance & Marketing

Boston University   1995 — 1999
BA, Economics

Greenwich High School   1991 — 1995
Diploma, General Studies

Arnaldo Monteiro, MBA Arnaldo Monteiro, MBA Miami/Fort Lauderdale Area Details
Arnaldo Monteiro, MBA's Convergys Corporation Experience September 2009 - May 2011
Job Challenge taker, problem solver, leadership provider
Industry Marketing and Advertising
Experience
Army Florida National Guard   July 2010 - Present
DEA  August 2013 - August 2014
Citrix Systems  December 2011 - August 2014
US Military  2010 - 2013
Convergys  September 2009 - May 2011
Convergys Corporation   September 2009 - May 2011
24 Hour Fitness  June 2008 - September 2009

Skills
Customer Service, Program Management, Training, Team Leadership, Leadership, Microsoft Office, Sales, Management, Customer Satisfaction, Spanish, English, Teamwork, Marketing, Strategic Planning, Microsoft Excel, Creative Writing, Report Writing, Persuasion, Research, Sales Operations, Determination, Performance Improvement, Military Experience, Recruiting, Administrative..., Product Marketing, Brand Development, Product Development, Military, CRM, Attention To Detail, Listening Skills, Creative Concept..., Enthusiasm, Positive Atttitude, Fluent English, Fluent Spanish, Military Leadership, Customer Focus, Client Relationship..., Administrative Support, TV News Production, Radio Producing, Legal Research, Video Production, Marketing Strategy, Brazilian Portuguese

Education
Florida Atlantic University   2015 — 2017
Master of Business Administration (M.B.A.), Professional MBA

US ARMY Non-Commissioned Officer School   2012 — 2012
Organizational Leadership

US Army Finance School   2011 — 2011
Finance and Financial Management Services

Florida Atlantic University   2010 — 2010
Post baccalaureate certificate, NALA Approved

Universidade Estadual de Santa Cruz   1999 — 2004
Bachelor's Degree, Science of Commnications, GPA 3.33

Valorie Broome Valorie Broome Jacksonville, Florida Area Details
Valorie Broome's Convergys Corporation Experience October 2009 - December 2009
Job Financial Services Professional
Industry Financial Services
Experience
Aerotek Staffing  January 2010 - February 2010
Convergys Corporation   October 2009 - December 2009
Wachovia Mortgage, FSB  September 2008 - March 2009
JPMorgan Chase  February 2008 - August 2008
Veritude Staffing   December 2007 - February 2008
MortgageIT, Inc., a subsidiary of Deutsche Bank   June 2007 - October 2007
PHH Mortgage Corp  June 2003 - June 2007
PHH Mortgage Corporation  February 2003 - June 2003
PHH Mortgage fka Cendant Mortgage   August 2002 - February 2003
Cendant Mortgage fka Merrill Lynch Credit Corp   August 2000 - August 2002

Education
DeVry University   2009 — 2011
BS, Human Resource Management/Criminal Justice

Florida Community College of Jacksonville   2005 — 2006
Cert, Business Management

Scott Glenn Scott Glenn Greater Omaha Area Details
Scott Glenn's Convergys Corporation Experience February 2010 - May 2011
Job UC Collaboration Engineer @ World Wide Technology
Industry Information Technology and Services
Experience
World Wide Technology  November 2013 - Present
First National Bank of Omaha  September 2012 - November 2013
SAIC  May 2012 - August 2012
ITT Exelis  November 2011 - May 2012
Mutual Telecom Services  May 2011 - November 2011
Convergys  February 2010 - May 2011
Convergys Corporation   February 2010 - May 2011
Vital Support Systems  January 2009 - February 2010
Alegent Health  June 2004 - January 2009
Prime Communications  2003 - 2004

Skills
CCNA, Cisco Technologies, Cisco Call Manager, VoIP, Switches, Routers, Troubleshooting, Cisco IOS, Unified Communications, Network Administration, Telephony, NCSS, DNS, Computer Network..., Servers, Cisco VoIP, H.323, Networking, Security, Windows Server, Network Engineering, Firewalls, Telecommunications, Cisco Routers, Wireless, Data Center, Cisco Certified, TCP/IP, Help Desk Support, DHCP, VPN, Operating Systems, Disaster Recovery, IP, VMware, VMware ESX

Education
Bellevue University   2001 — 2008
Bachelors of Science, Business Information Systems

College of Saint Mary   1999 — 2000
Certificate, Telecommunications Systems Management

Elkhorn High School   1990 — 1993

Jennifer Kline Jennifer Kline Cincinnati Area Details
Jennifer Kline's Convergys Corporation Experience May 2008 - September 2009
Job Sr. HR Associate at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys  September 2009 - Present
Convergys Corporation   May 2008 - September 2009
Sherwin Williams Paint Co  September 2005 - March 2008
Sherwin Williams Paint Co  June 2003 - September 2005

Education
University of Cincinnati   2008 — 2009
Graduate, Masters in Human Resources

University of Cincinnati
Master of Arts, Human Resources

Bellarmine University   1999 — 2003
BA, Business

Bellarmine University
BA, Business Administration

Dave Sawtelle Dave Sawtelle Greater Minneapolis-St. Paul Area Details
Dave Sawtelle's Convergys Corporation Experience 1996 - 2001
Job Owner, ORCHA (Orchestrated Achievements)
Industry Management Consulting
Experience
ORCHA (Orchestrated Achievements)   January 2008 - Present
The Employers Edge  April 2005 - February 2008
The Connection  May 2002 - December 2003
Convergys Corporation   1996 - 2001
SPS Payment Systems  1989 - 1996

Skills
Executive Coaching, Management Consulting, Organizational..., Organizational..., Change Management, Leadership Development, Talent Management, Designing, Coaching, Leadership, Training, Business Strategy, Sales, Human Resources, Program Management, New Business Development, CRM, Management, Operations Management, Performance Management, Analysis, Call Centers, Recruiting, Employee Relations, Team Building, Employee Training, Instructional Design, Process Improvement, Talent Acquisition, Customer Service, Employee Benefits

Education
Augustana University (SD)   1985 — 1987

Allan Koglmeier Allan Koglmeier Cincinnati Area Details
Allan Koglmeier's Convergys Corporation Experience March 1994 - December 2007
Job President at Coracle Associates
Industry Management Consulting
Experience
Coracle Associates   2009 - Present
SWAFE Business Process Management Pvt Ltd   2008 - Present
Convergys Corporation   March 1994 - December 2007
Velcro USA Inc.  September 1987 - October 1992
Procter & Gamble  1982 - 1987
Revlon  1980 - 1982
Johnson & Johnson  1978 - 1982

Skills
Six Sigma, Operation, Lean Manufacturing, Analytics, Change Management, Continuous Improvement, Service Center, Process Improvement, Business Strategy, Mergers, Business Process..., Operational Excellence, Management Consulting, Business Transformation, Strategic Planning, Cross-functional Team..., Leadership, Mergers & Acquisitions, Start-ups, Strategy, Management, CRM, Outsourcing, SMSC, Business Development, Business Process, Business Intelligence, Organizational..., Business Analysis, New Business Development, Executive Management, Vendor Management, International Business, Program Management, Team Leadership, Product Management, Project Management, BPO, Talent Management, Sales Operations, Human Resources, Team Management, Sales, Personnel Management, Data Center, Operations Management, Performance Management

Education
Colgate University   1974 — 1978
BA, English Literature, European History

Nicanor Bautista Nicanor Bautista Fort Lauderdale, Florida Details
Nicanor Bautista's Convergys Corporation Experience January 2010 - Present
Job Operations Manager at Convergys Corporation
Industry Consumer Services
Experience
Convergys  July 2015 - Present
Convergys Corporation   January 2010 - Present
Convergys Corporation   December 2008 - September 2010
Convergys Corporation   October 2008 - December 2008
Convergys Corporation   December 2007 - October 2008
Grand Strand Sports & Imports/Kia of Greenville   January 2005 - September 2007

Skills
Call Centers, BPO, Customer Service, Operations Management, Customer Satisfaction, Workforce Management, Service Delivery, Team Management, Vendor Management, Outsourcing, Process Improvement, Customer Experience, Management, Performance Management, Team Building, Microsoft Office, Team Leadership, Microsoft Excel, Sla, Outlook, CRM, Training, Leadership, Customer Retention, Change Management

Education
Bellevue University   2008 — 2012
Certification, Customer Contact Center Management

South Lenoir High School   1992 — 1996
Diploma, General Education

Melvenia Truehill Melvenia Truehill Jacksonville, North Carolina Details
Melvenia Truehill's Convergys Corporation Experience September 2014 - November 2014
Job Residential Assistant at Methodist Home for Children
Industry Mental Health Care
Experience
Methodist Home for Children  August 2015 - Present
Methodist Home for Children  March 2015 - August 2015
Convergys Corporation   September 2014 - November 2014
East Carolina University: Pirate Tutoring Center   August 2013 - April 2014
East Carolina University: School of Art & Design   January 2014 - March 2014
Marine Corps Community Services  September 2010 - April 2011
United States Department of Defense: Defense Commissary Agency   October 2007 - May 2010

Skills
Therapeutic Crisis..., Teaching, Medication..., Child Mental Health, Developmental..., Behavior Modification, Working With Children, Microsoft Office, Research, SPSS, Data Entry, Critical Thinking, Conflict Resolution, PowerPoint, Training, Peer Tutoring, Customer Service, Event Planning, Volunteer Recruiting, Logistics, Organizational...

Education
East Carolina University   2011 — 2014
Bachelor's Degree, Psychology; Minor: Art & Design, GPA: 3.75

Coastal Carolina Community College   2007 — 2010
Associate of Arts (AA), General Studies

Jason Fulford Jason Fulford Greater Nashville Area Details
Jason Fulford's Convergys Corporation Experience May 2000 - July 2001
Job MBA in Healthcare Management
Industry Hospital & Health Care
Experience
FirstFleet, Inc.   March 2014 - September 2015
Robert Half Technology  October 2012 - March 2014
SVP Worldwide  September 2010 - August 2012
Real Steel Fabricators   January 2008 - November 2008
Dell Inc  October 2001 - July 2007
Convergys Corporation   May 2000 - July 2001
Convergys Corporation   January 1997 - May 2000
The Sports Authority  August 1995 - January 1997
Piggly Wiggly  June 1990 - August 1995

Skills
Process Improvement, Troubleshooting, Call Centers, Leadership, Management, Customer Service, Technical Support, Team Leadership, Sales Operations, Databases, Windows, Microsoft Office, Project Management, Training, Vendor Management, Help Desk Support, Forecasting, Human Resources, System Deployment, Strategic Planning, Account Management, Operations Management, SQL, Telematics, Vehicle Tracking, Trucking, TMW, Hours of Service

Education
Salem International University   2012 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

Aquinas College   2009 — 2011
Bachelor of Science, Business Administration

Brenda J. Cooper Brenda J. Cooper Orlando, Florida Area Details
Brenda J. Cooper's Convergys Corporation Experience January 1997 - January 1999
Job Technical Resource Manager at Cutting Edge Network Technology
Industry Information Technology and Services
Experience
Cutting Edge Network Technology   November 2007 - Present
ACS Corporation (Xerox Corporation)   September 2004 - November 2007
ACS, a Xerox Company  November 2004 - September 2007
Lockheed Martin Corporation  August 1999 - November 2004
Lockheed Martin Corporation  July 1999 - September 2004
Lockheed Martin Corporation  January 1999 - January 2003
Convergys Corporation   January 1997 - January 1999

Skills
VPN, SLA, Desktop Support, Customer Service, Network Security, Customer Retention, Active Directory, Citrix, Connect Wise, Remedy Ticketing System, Foster Care, Troubleshooting, CRM, Technical Support, Information Technology, ITIL, Windows Server, TCP/IP, Networking, Management, Training, Disaster Recovery, Help Desk Support, Network Administration, Hardware, IT Service Management, Vendor Management, Virtualization, Firewalls, Incident Management, VMware, Project Management, Call Centers, System Deployment, Service Desk, Strategy, Team Building, Microsoft Office, Service Management, Servers, Process Improvement, System Administration, Windows 7, Leadership, Quality Assurance, SharePoint, Change Management, Recruiting, Human Resources, Analysis

Education
Florida Metropolitan University   1996 — 1999
BBS, Business Administration

Borough of Manhattan Community College   1980 — 1983
60 Credits then transferred, Data Processing

Teresa Novitski Teresa Novitski Cincinnati Area Details
Teresa Novitski's Convergys Corporation Experience September 2005 - March 2010
Job Lead Business Analyst at Fifth Third Bank
Industry Information Technology and Services
Experience
Fifth Third Bank  April 2010 - Present
Convergys Corporation   September 2005 - March 2010
Packer Engineering, Inc.   May 2004 - September 2005
Convergys  June 1990 - December 2003

Skills
Requirements Analysis, Business Analysis, System Requirements, SDLC, Process Improvement, Requirements Gathering

Education
Dominican University   2003 — 2006
MLIS

University of Cincinnati
BA

Cameron Blanchard Cameron Blanchard Baton Rouge, Louisiana Details
Cameron Blanchard's Convergys Corporation Experience January 2007 - December 2007
Job Master of Science in Criminal Justice with Forensic Science Specialization Student at Ashford University
Industry Public Safety
Experience
Convergys Corporation   January 2007 - December 2007

Skills
Customer Service, Microsoft Word, PowerPoint, Public Speaking, Research, Social Media, Microsoft Office, Time Management, Microsoft Excel, Social Networking

Education
Ashford University   2012 — 2015
Bachelor of Arts (B.A.)

Ashford University   2012 — 2015
Bachelor’s Degree, Social and Criminal Justice, 3.07

Doug Knowles Doug Knowles Jacksonville, Florida Details
Doug Knowles's Convergys Corporation Experience 2004 - 2008
Job Pricing Manager at Arizona Chemical
Industry Wholesale
Experience
Arizona Chemical  July 2014 - Present
HD Supply Power Solutions  October 2013 - January 2014
Interline Brands  2012 - 2013
RockTenn Company  2012 - 2012
Unisource Worldwide, Inc.   2008 - 2012
Convergys Corporation   2004 - 2008
CitiStreet LLC  2002 - 2004
Walt Disney World  2001 - 2001
Walt Disney Company de Mexico   1997 - 2000

Skills
Bilingual Proficiency, Latin American culture, Pricing Optimization, Pricing, Pricing Strategy, Project Planning, Leadership, Data Analysis, Business Analysis, Finance, Analysis, Financial Modeling, Business Process..., Outsourcing, Management, Budgets, Forecasting, Operations Management, Strategy, Financial Analysis, Competitive Analysis, Sales Management, Integration, Process Improvement, Training, Salesforce.com

Education
Duke University - Fuqua School of Business   1995 — 1997
Master of Business Administration (MBA)

University of Florida   1987 — 1992
BSBA- Bachelor of Science, Business Administration, Finance

Miami Palmetto High

Jacob Allen Wood Jacob Allen Wood Chicago, Illinois Details
Jacob Allen Wood's Convergys Corporation Experience April 2002 - September 2006
Job National B2B Sales Development & Performance Manager
Industry Wireless
Experience
U.S. Cellular   April 2015 - Present
U.S. Cellular   June 2014 - April 2015
Couplewise   June 2012 - June 2014
U.S. Cellular via Andrew Reise Consulting   May 2013 - October 2013
dough, Inc.   October 2011 - January 2013
Newedge  June 2009 - October 2010
KPMG  September 2006 - March 2009
Convergys Corporation   April 2002 - September 2006
Amdocs  May 2000 - February 2002
Grand Center, Inc.   August 1998 - February 2002

Skills
Project Management &..., Technical and..., RFI/RFP Response..., Relationship Development, Self-service &..., Prototype/Demonstration..., CRM and ERP Solution..., Web Marketing Consulting, Value Proposition..., Online Marketing, Market Research, Marketing Strategy, Email Marketing, B2B eCommerce, Social Media, Media Relations, Graphic Design, Advertising, Marketing Communications, Market Planning, Google Analytics, Google Adwords, Google Webmaster Tools, Project Management, CRM, Consulting, B2B, Start-ups, Business Development, Entrepreneurship, Business Intelligence, Management, IT Strategy, Web Marketing

Education
American InterContinental University   2003 — 2005
Bachelor's Degree

Webster University   1996 — 1998

John Veino John Veino Jacksonville, Florida Area Details
John Veino's Convergys Corporation Experience 2005 - 2008
Job CIO at Total Military Management
Industry Information Technology and Services
Experience
Total Military Management  February 2015 - Present
The Scarlett Group  September 2012 - January 2015
TRG Customer Solutions  February 2009 - August 2012
The Scarlett Group  April 2008 - February 2009
Convergys Corporation   2005 - 2008
Convergys  February 1999 - 2005

Skills
Disaster Recovery, BPO, Call Center, Outsourcing, Workforce Management, Vendor Management, Contact Centers, Telecommunications, Offshoring, VoIP, IVR, Business Continuity, Service Delivery, ITIL, Information Technology, Project Management, CTI, Data Center, ACD, IT Management, Enterprise Software, Call Centers, IT Operations, Leadership, Program Management, Integration, CRM, Avaya, Managed Services, Infrastructure, Professional Services, WAN, Sla, Solution Architecture, System Deployment, Cisco Technologies, IT Service Management, Technical Support, Pre-sales, Security, Telephony, Unified Communications, Network Design, Virtualization, Switches, VPN, Network Architecture, SIP, Servers, Network Security

Education
Daytona Beach Community College   1968 — 1970
AS-Electronics, Telecommunications

Daytona State College   1968 — 1970
AS Electronics, Electrical and Electronics Engineering

Katrina Arroyo Katrina Arroyo Toronto, Canada Area Details
Katrina Arroyo's Convergys Corporation Experience February 2004 - August 2005
Job Star recruiter with experience hiring professionals for retail, consumer packaged goods and IT
Industry Human Resources
Experience
Shoppers Drug Mart  2010 - Present
Spin Master Ltd.  2007 - 2010
IBM  January 2008 - March 2008
Brainhunter Inc.   February 2006 - June 2007
Convergys Corporation   February 2004 - August 2005

Education
De La Salle University   2000 — 2004
B.A. Behavioral Sciences, Organizational Systems Development (courses in Accounting, Business, Law)

HRPAO

John E. Vanderbilt, Jr. John E. Vanderbilt, Jr. Cincinnati Area Details
John E. Vanderbilt, Jr.'s Convergys Corporation Experience June 1997 - August 1998
Job Water Resources professional
Industry Renewables & Environment
Experience
Clermont County Water Resources   January 2013 - Present
Greater Cincinnati Water Works  October 2012 - January 2013
Green City Resources   October 2012 - December 2012
Greater Cincinnati Water Works  April 2012 - September 2012
Metropolitan Sewer District of Greater Cincinnati  September 2011 - February 2012
Cincinnati Park Board  April 2011 - June 2011
Convergys  February 2003 - December 2009
Convergys  September 1998 - February 2003
Convergys Corporation   June 1997 - August 1998
Convergys  October 1995 - August 1998

Skills
OSHA 40-hour HAZWOPER..., AutoCAD, CAGIS, MS Office Suite, Win TR-55, Ohio EPA Class 1 Water..., Ohio EPA Class 1...

Education
Cincinnati State Technical and Community College   2010 — 2012
AS, Stormwater Management, Environmental Engineering, 4.0

University of Cincinnati   1990 — 1994
BS, Information Systems, 3.25

Xavier University   1983 — 1988
BA, English

Andrea Schuster Andrea Schuster Columbus, Ohio Area Details
Andrea Schuster's Convergys Corporation Experience January 2001 - September 2002
Job Business Systems Analyst at Helios, formerly Progressive Medical, Inc
Industry Hospital & Health Care
Experience
Helios (formerly PMSI & Progressive Medical)   March 2013 - Present
Helios (formerly PMSI & Progressive Medical)   March 2011 - Present
Progressive Medical, Inc.   November 2008 - March 2011
Progressive Medical, Inc.   April 2007 - November 2008
Progressive Medical, Inc.   December 2006 - November 2008
Impact Resource Group  May 2006 - November 2006
JPMorgan Chase  September 2005 - April 2006
MP TOTALCARE SUPPLY, INC   March 2003 - August 2005
MP Total care   2003 - 2005
CONVERGYS CORPORATION   January 2001 - September 2002

Skills
Software Documentation, Training, SharePoint, Microsoft Excel, Pharmacy Benefit..., Management, Microsoft Word, PowerPoint, Customer Service, Customer Service..., Business Analysis, CRM, InfoPath, SDLC, SAS

Education
Bowling Green State University   1996 — 2000
Bachelor of Science (BS), Journalism

Cal State Hayward

Rhonda Culvahouse Rhonda Culvahouse Topeka, Kansas Area Details
Rhonda Culvahouse's Convergys Corporation Experience November 2011 - January 2013
Job Customer Service/Higher Education
Industry Higher Education
Experience
USD #343   January 2011 - Present
Convergys Corporation   November 2011 - January 2013
Washburn Institute of Technology  January 2011 - November 2011
YoungWilliams Child Support Services  September 2009 - September 2010
Kansas Childrens Service League  March 2008 - March 2009
Shawnee County Family Resource Center   2007 - 2008
Spencer Fane Britt & Browne, LLC Banker's Choice   August 2002 - July 2006

Skills
Customer Service, PowerPoint, Microsoft Office, Management, Microsoft Excel, Public Speaking, Microsoft Word, Legal Writing, Data Entry, Outlook, Legal Research, Research, Office Management, Training, Time Management, Wordperfect, Software Documentation, Windows, Policy, Team Building

Education
Friends University   2010 — 2012
Master's degree, Business Administration, 3.83

Ashford University   2008 — 2010
BA, Management of Business Organizations, 3.94 GPA

Phoenix College   1981 — 1984
AA, Legal Assistant

Gayla Jura Gayla Jura Greater Omaha Area Details
Gayla Jura's Convergys Corporation Experience July 1999 - January 2011
Job Big Data Portfolio Executive at IBM
Industry Hospital & Health Care
Experience
IBM  June 2012 - Present
Hewlett-Packard  January 2011 - June 2012
Convergys Corporation   July 1999 - January 2011
CVG  1999 - January 2011
First Data Corporation  August 1998 - July 1999
MFS Network Technologies  October 1997 - August 1998

Skills
Account Management, Outsourcing, Pharmacy Benefit..., Solution Selling, BPO, Call Center, Enterprise Software, Vendor Management, CRM, SaaS, Cloud Computing, Business Development, New Business Development, Professional Services, Managed Services, Sales Management, Customer Experience, Cross-functional Team..., Program Management, Sales Process, Sales, Business Planning, Team Leadership, Competitive Analysis, Strategy, Call Centers, Business Process..., Consulting, Process Improvement, Lead Generation

Education
Boston University   1996 — 1997
M.S., International Business

Creighton University   1993 — 1995
B.A., Journalism

Southeast Community College   1987 — 1989
A.S, Automotive Technology

Steve Friebele Steve Friebele Cincinnati Area Details
Steve Friebele's Convergys Corporation Experience 1992 - 1994
Job Providing solutions for insurance agents to have access to leading carriers, top tier commissions and bonuses.
Industry Insurance
Experience
The Insurance Connection   October 2012 - Present
Alterations by Toni   February 2009 - Present
EASA Software   August 2007 - January 2009
BNI  January 2004 - September 2007
Comey & Shepherd  2003 - 2007
Stratus Technogies, Inc.   May 1994 - January 2002
Convergys Corporation   1992 - 1994
AT&T  June 1980 - March 1992

Education
Aurora University
BS, Computer Science

Northwestern University
Masters Engineering Management, Engineering

LaMont Boykins LaMont Boykins Greater New York City Area Details
LaMont Boykins's Convergys Corporation Experience July 2009 - January 2012
Job Vice President, Learning & Performance at ADP
Industry Human Resources
Experience
ADP  September 2012 - Present
Convergys Corporation   July 2009 - January 2012
Ameriprise Financial  November 2004 - November 2009
Ford Motor Company  February 1984 - November 2004

Skills
Business Relationship..., Consulting, Financial Services, Human Resources, Training, Marketing, Business Transformation, Sales, Leadership, Cross-functional Team..., Team Building, Program Management, Management, Project Management, Talent Management, Employee Training, Employee Relations, Recruiting, Leadership Development, Strategic Planning, Succession Planning, Strategy, Project Planning, Product Management, Sales Management, Outsourcing, P&L Management, Performance Management, Process Improvement, Customer Retention, Performance Improvement, Enterprise Software, Change Management, BPO, Talent Acquisition, Vendor Management, CRM, Employee Engagement, Call Centers, Team Leadership

Education
Duke University - The Fuqua School of Business   1999 — 2001
MBA, Business

Westminster College (PA)   1979 — 1983
BA, Business

Doreen Bernier Doreen Bernier Oshkosh, Wisconsin Area Details
Doreen Bernier's Convergys Corporation Experience January 1992 - February 2010
Job Accounting Professional
Industry Accounting
Experience
CONVERGYS CORPORATION   January 1992 - February 2010
Convergys  August 1992 - January 2006
Steeltech LTD  January 1989 - August 1992
CIRCUIT ELECTRIC   January 1987 - January 1989

Education
Davenport University
BS, Accounting

Davenport University
AS, Administrative Services

Jeff Jones, CFM Jeff Jones, CFM Greater Denver Area Details
Jeff Jones, CFM's Convergys Corporation Experience October 2004 - December 2005
Job Experienced Leadership for Corporate Facility Portfolios with Space Planning, Construction, and Maintenance Ops.
Industry Facilities Services
Experience
Independent Contractor  August 2006 - Present
Convergys Corporation   October 2004 - December 2005
Scitor Corporation  July 2001 - August 2004
Fast Ideas Dot Com Accelerator - Venture Capital (iBelay dot-com parent company)   January 2000 - May 2001

Skills
Facilities Management, Contract Management, Facilities Operations, Project Management, Project Planning, Contract Negotiation, Budgets, Vendor Management, Process Scheduler, Operations Management, Team Building, Construction, Process Improvement, Negotiation, Call Centers, Construction Management, Disaster Recovery, Layout, Relocation, Quality Management, Leadership, Purchasing, Human Resources, Outsourcing, Procurement

Education
Colorado State University-Pueblo
Bachelor's Degree, Industrial Science with a direct emphasis in an accredited Facilities Management Technology program

Travis E. Wood, MBA Travis E. Wood, MBA Greater Salt Lake City Area Details
Travis E. Wood, MBA's Convergys Corporation Experience September 2002 - August 2003
Job Enterprise Sales Development at InsideSales.com
Industry Computer Software
Experience
InsideSales.com  August 2014 - Present
StorageCraft Technology Corporation  November 2011 - August 2014
TestOut Corporation  December 2010 - October 2011
Oracle Corporation  February 2007 - November 2010
Corda Technologies  July 2005 - January 2007
Symantec  August 2003 - July 2005
Convergys Corporation   September 2002 - August 2003
G.S. Schwartz & Co. Inc.   August 1999 - July 2001
The Financial Relations Board, Inc.   1998 - 1999
Missionary Training Center  May 1993 - July 1996

Skills
Sales Acceleration..., Lead Generation, Business Development, Enterprise Software, SaaS, Demand Generation, Sales, Sales Management, Solution Selling, CRM, Salesforce.com, New Business Development, Product Marketing, Sales Process, Siebel, Sales Enablement, Partner Management, Account Management, Direct Sales, Cloud Computing, Cold Calling, Channel, Cross-functional Team..., Product Management, Leadership, Marketing, Management, Strategy, Selling, Sales Operations

Education
University of Delaware
MBA

Brigham Young University
Bachelor's Degree, Communications

Provo High School
High School

Prashanth Padmanabhan Prashanth Padmanabhan San Francisco Bay Area Details
Prashanth Padmanabhan's Convergys Corporation Experience May 2003 - February 2007
Job Senior Director Product Management at Castlight Health
Industry Computer Software
Experience
Castlight Health  May 2015 - Present
SAP  March 2011 - May 2015
SAP  February 2007 - April 2011
Convergys Corporation   May 2003 - February 2007
DigitalThink Inc.  August 2000 - May 2003
LearningByte International  October 1995 - August 2000
National Informatics Center  September 1991 - October 1995

Skills
Product Management, Product Design, SaaS, Product Marketing, Mobile Applications, E-Learning, Enterprise Software, Integration, SAP HR, Social Collaboration, Professional Services, User-centered Design, Business Process, Usability Testing, Mobile Devices, User Experience, Management, Cloud Computing, Entrepreneurship, Solution Architecture, Outsourcing, SAP, SAP ERP, ERP, Go-to-market Strategy, Pre-sales, Leadership, Business Alliances, Business Intelligence, Sales Enablement, Strategy, Demand Generation, Strategic Partnerships, Partner Management, Analytics, Solution Selling, Consulting, Cross-functional Team..., Software Solution...

Education
Columbia University in the City of New York   2005 — 2006
MBA

University of California, Berkeley   2005 — 2006
MBA

Indian Institute of Technology, Bombay   1989 — 1991
Master of Design

BITS, Pilani   1985 — 1989
M.Sc [Tech]

Jeannine. M. Houlihan Jeannine. M. Houlihan Greater Chicago Area Details
Jeannine. M. Houlihan's Convergys Corporation Experience April 1990 - 2005
Job
Industry Information Technology and Services
Experience
Muscular Dystrophy Association  2014 - Present
Motorola Mobility, a Google company  March 2013 - 2014
Motorola Mobility, a Google company  December 2011 - March 2013
Motorola Mobility  June 2007 - December 2011
Motorola  June 2005 - June 2007
Convergys Corporation   April 1990 - 2005
U.S. COMPUTER SERVICES, CableData Division   1988 - 1990
Centel Cable Television   1987 - 1988
DBMS Inc.  1986 - 1987

Skills
Program Management, Vendor Management, SDLC, Telecommunications, PMO, Portfolio Management, Process Improvement, Business Analysis, Cross-functional Team..., Strategic Planning, Team Building, Change Management, PMP, Six Sigma, Project Planning, CRM, Strategy, ERP, IT Management, Business Process, Project Management, Project Portfolio..., IT Service Management, Enterprise Software, Business Intelligence, Management, Leadership, Mobile Devices, Service Delivery, Integration, SaaS

Education
North Central College   1993 — 1996
MBA, Information Systems

Stanford University   1995 — 1995
Standford University Executive Boot Camp

George Washington University
Master Certificate, Project Management

North Central College   1987 — 1989
BA, Management

College of DuPage   1983 — 1985
Associates

CollabNet/Scrum Alliance
Certified ScrumMaster

Exin
ITIL Foundational Certification

PMI
PMP

Workday
HCM Fundamentals

Chris Wagner Chris Wagner Provo, Utah Area Details
Chris Wagner's Convergys Corporation Experience January 1995 - January 1998
Job SVP Client Solutions
Industry Outsourcing/Offshoring
Experience
White Dog Consulting   October 2003 - Present
LiveOps  October 2011 - August 2012
ACCENT Marketing  July 2010 - July 2011
InfoCision Management Corp.  March 2001 - July 2010
The Point of Contact   February 2000 - March 2001
Packard Bell / NEC/ Alorica   January 1998 - January 2000
Convergys Corporation   January 1995 - January 1998

Skills
Lead Generation, Direct Marketing, CRM, Digital Marketing, Business Development, Strategy, Start-ups, Telemarketing, Call Centers, Sales, Call Center, Marketing, Outsourcing, Customer Experience, Management, Sales Process, Team Leadership, Customer Service, BPO, Sales Management, Selling, New Business Development, Solution Selling, Marketing Strategy, Online Marketing, Account Management, Telecommunications, Negotiation, Multi-channel Marketing, Social Media Marketing, Social Media, Analytics, Financial Services, P&L Management, Customer Relations, Ideation, Client Services, Six Sigma, Lean Management, IT Strategy, IT Management, IT Outsourcing, Offshoring, Nearshore, Profitable Growth, Profit Maximization, Great Motivator, Mergers & Acquisitions, Kaizen, Kaizen Leadership

Education
Brigham Young University   1994 — 1996
Master's

Brigham Young University   1990 — 1994
BA

Audrey L. Campbell Audrey L. Campbell Cincinnati Area Details
Audrey L. Campbell's Convergys Corporation Experience 2001 - 2006
Job at Media Relations & Communications Consultant and Contractor
Industry Public Relations and Communications
Experience
Convergys Corporation   2001 - 2006

Education
Baldwin Wallace University   1994 — 1999
MBA, International Management

Ohio University   1977 — 1982
BSJ, Radio-TV Journalism

Leslie Ciszek Leslie Ciszek Greater Chicago Area Details
Leslie Ciszek's Convergys Corporation Experience January 1998 - January 2004
Job SR QA Analyst at Sears Holdings Corporation
Industry Information Services
Experience
Sears Holdings Corporation  September 2010 - Present
St Charles Downtown Partnership   April 2010 - September 2010
Riverside Publishing  August 2006 - November 2008
SBC Corporation  October 2004 - June 2005
Convergys Corporation   January 1998 - January 2004
Convergys Corp  January 1996 - January 1998
Convergys Corp  January 1995 - January 1996
Convergys Corp  January 1994 - January 1995

Skills
Requirements Analysis, User Acceptance Testing, SDLC, Quality Assurance, Software Documentation, Test Planning, Software Quality..., Testing, Regression Testing

Education
College of DuPage
AA, Accounting

Lewis University
BA, Business Administration

Derrick Shultz Derrick Shultz Raleigh-Durham, North Carolina Area Details
Derrick Shultz's Convergys Corporation Experience September 2000 - November 2005
Job Solaris SAN Integration Engineer at NetApp
Industry Information Technology and Services
Experience
NetApp  January 2007 - Present
Avamar   December 2005 - January 2007
Convergys Corporation   September 2000 - November 2005
Tek Systems  February 1997 - September 2000
US Air Force  January 1992 - May 1996

Skills
Solaris, NetApp, SAN, Unix, Storage, Perl, System Administration, Problem Solving, iSCSI, Operating Systems, Shell Scripting, Sun, High Availability, Cluster, NAS, Virtualization, Storage Area Networks, Integration

Education
University of Maryland University College   1998 — 2003
Bachelor's degree

University of Central Florida   1997 — 1998

University of West Florida   1995 — 1996

Daytona Beach Community College   1989 — 1991
Associate of Arts (A.A.)

Lou Hampton Lou Hampton Greater Atlanta Area Details
Lou Hampton's Convergys Corporation Experience 1983 - 2003
Job Project Manager at Delta Technology
Industry Airlines/Aviation
Experience
Delta Air Lines Inc.  January 2009 - Present
Clayton State University  2006 - Present
GTA - Georgia Technology Authority   November 2005 - May 2007
Convergys Corporation   1983 - 2003
Convergys (formerly CBIS)   1987 - 1992

Education
Thomas More College   1996 — 1999
MBA, Business Administration

Central State University   1981 — 1983
BS, Computer Information Systems

Harihara Prathap Harihara Prathap Greater Chicago Area Details
Harihara Prathap's Convergys Corporation Experience June 1999 - December 2002
Job Team Lead / Project Manager at Walgreens
Industry Information Technology and Services
Experience
Walgreens  May 2009 - Present
Satyam computer services  January 2003 - April 2009
Convergys corporation   June 1999 - December 2002
DSQ software limited (Square D)   March 1995 - May 1999
Henkel  May 1989 - March 1995

Skills
Business Analysis, Project Delivery, Project Management, CRM, PMP, Management Consulting, SDLC, Business Development, Program Management, Software Project..., Vendor Management, Team Leadership, Data Warehousing, MS Project, IT Strategy, Requirements Gathering, Consulting, ITIL, Integration, Pre-sales, Requirements Analysis, Cloud Computing, Strategy, Software Development, Process Improvement, Business Process..., Product Management, Solution Architecture, Enterprise Architecture, Project Portfolio..., ERP, Business Intelligence, IT Service Management, Cross-functional Team..., Resource Management, Team Management, PMO, Business Process, Supply Chain Management, Outsourcing, Business Transformation, Management, Agile Methodologies, Service Delivery, Global Delivery

Education
Keller Graduate School of Management of DeVry University   2000 — 2004
Master of Business Administration (M.B.A.), Information systems & Project Management, GPA 3.3

Bangalore University   1984 — 1989
Engineer’s Degree, Mechanical Engineering, First Class

Vinod Bommineni Vinod Bommineni Jacksonville, Florida Area Details
Vinod Bommineni's Convergys Corporation Experience April 2009 - June 2010
Job Workday Payroll Consultant at NGA Human Resources
Industry Information Technology and Services
Experience
NGA Human Resources  June 2015 - Present
NGA Human Resources  June 2014 - June 2015
NGA Human Resources  September 2013 - May 2014
NorthgateArinso  June 2010 - August 2013
Convergys Corporation   April 2009 - June 2010
Convergys Corporation   December 2008 - March 2009
Convergys Corporation   January 2004 - November 2008
MAARS Inc   1997 - 2003
DLF  1995 - 1996

Skills
SAP HR, Testing, ABAP, SAP R/3, SAP Implementation, SAP Portal, Portals, Consulting, SAP XI, WebDynpro, Integration, SAP ERP, SAP, IDOC, SAP Netweaver, Business Process, Requirements Analysis, ERP, Data Migration, ECC, SAP BW, SAPScript, BAPI, Business Analysis, Smartforms

Education
Acharya Nagarjuna University   1990 — 1994
Bachelor’s Degree, Mechanical Engineering

George A. May George A. May Washington D.C. Metro Area Details
George A. May's Convergys Corporation Experience November 2003 - March 2005
Job Project Manager at National Committee for Quality Assurance
Industry Sports
Experience
National Committee for Quality Assurance  May 2009 - Present
Thomas & Herbert Consulting  October 2007 - March 2009
Nortel Government Solutions  June 2007 - October 2007
Burke Consortium Inc  June 2005 - April 2007
3H Technology  March 2005 - June 2005
Convergys Corporation   November 2003 - March 2005
Caliber Associates  October 2000 - September 2003

Education
Colgate University   1978 — 1982
B.A., Economics

Marilyn Jordan Marilyn Jordan Jacksonville, Florida Area Details
Marilyn Jordan's Convergys Corporation Experience March 2006 - November 2008
Job Experienced Benefits Manager , Sourcing Manager and Supplier Management Mgr
Industry Outsourcing/Offshoring
Experience
Convergys Corporation   March 2006 - November 2008
Convergys HR Management   2006 - 2008
CitiStreet  2004 - 2006
Citistreet  2004 - 2006

Education
University of Northern Colorado   1971 — 1972

Northeastern Jr College   1970 — 1972
pre-nursing

Aims Community College   1969 — 1970
pre-nursing

Greeley Central High School   1966 — 1969

Mark LeSuer Mark LeSuer Cincinnati Area Details
Mark LeSuer's Convergys Corporation Experience January 1991 - January 2009
Job Director of Operations at MASTER Provisions
Industry Nonprofit Organization Management
Experience
MASTER Provisions   July 2010 - Present
Home  January 2010 - July 2010
Convergys  January 1991 - December 2009
Convergys Corporation   January 1991 - January 2009
Convergys  1991 - 2009
Convergys Information Mgmt. Group   1991 - 2009
Convergys  January 2000 - January 2007
Convergys  January 1991 - January 2000
Tab Book Company   January 1989 - August 1989
United States Air Force  January 1983 - January 1987

Skills
Truck Driver, Unix, SQL, Telecommunications, Testing, Project Management, Software Documentation, Perl, Analysis, Access, Business Analysis, Process Improvement, Requirements Analysis

Education
Edinboro University   1989 — 1990
BS, Computer Science

Edinboro University of Pennsylvania   1989 — 1990
B.S., Computer Science

Lorain County Community College   1988 — 1989

Bowling Green State University   1980 — 1982
Bachelor of Science, Computer Science

Doug Dickey, PMP Doug Dickey, PMP Greater Omaha Area Details
Doug Dickey, PMP's Convergys Corporation Experience 1998 - 2000
Job Sr. Project Manager
Industry Information Technology and Services
Experience
Sirius Computer Solutions  January 2010 - Present
ConAgra Foods  July 2000 - July 2009
Convergys Corporation   1998 - 2000
United States Air Force  1989 - 1997

Skills
PMP, Vendor Management, Strategic Planning, Software Project..., Project Management, Management, Process Improvement, SDLC, Business Analysis, Cross-functional Team..., Program Management, Change Management, MS Project, Project Planning, Process Engineering, Visio, Leadership, Cloud Computing, IT Management, Disaster Recovery, SharePoint, SAP, Integration, Telecommunications, Enterprise Software, Software Development, Project Portfolio..., IT Strategy, Business Process..., Business Process, CRM, Data Center, Enterprise Architecture, Business Intelligence, Agile Project Management, IT Service Management, Information Technology, Outsourcing, PMO, Requirements Analysis, Requirements Gathering, Resource Management, Security, Infrastructure, ITIL, ERP, Team Leadership, Troubleshooting

Education
Bellevue University   1995 — 1997
MBA, Business Administration

Kansas State University   1985 — 1988
B.S., Information Systems

Garden City Community College   1983 — 1985
Associates Degree, General Studies

Hoisington High School   1978 — 1983
HS Degree, High School Diploma

Suzanne Lehmer Suzanne Lehmer Greater San Diego Area Details
Suzanne Lehmer's Convergys Corporation Experience 2004 - 2007
Job Corporate Counsel
Industry Legal Services
Experience
ICO Global Communications / DBSD North America   2007 - 2012
Convergys Corporation   2004 - 2007
Opence, Inc.   2002 - 2004
MP3.com  1999 - 2001

Skills
Mergers & Acquisitions, Intellectual Property, Due Diligence, Licensing, Mergers, Outsourcing, Privacy Law, Corporate Governance, Contract Negotiation, Software License..., Corporate Law

Education
New York University School of Law
JD

Arizona State University
MBA

London School of Economics and Political Science
Graduate coursework, economics and accounting

UC Davis
Bachelor of Arts (B.A.), International Relations

Bob Mariner Bob Mariner Greater Minneapolis-St. Paul Area Details
Bob Mariner's Convergys Corporation Experience January 2001 - June 2002
Job Director of Business Development at PRO Managed IT
Industry Information Technology and Services
Experience
PRO Managed IT   January 2015 - Present
MBS  March 2011 - January 2015
Source Direct  August 2009 - February 2011
MBS  July 2002 - July 2009
Convergys Corporation   January 2001 - June 2002

Skills
Managed Services, Business Development, Solution Selling, Start-ups, CRM, Sales Process, Strategy, Leadership, Sales, Marketing, Management, Account Management, Sales Operations, Marketing Strategy, Training, Team Leadership

Education
Brigham Young University
Business Management, Marketing/Sales. + AS: Econ/Acctg

FINRA
Series 7, General Securities License

USAF Intelligence Ops & Telecom
Specialist

Mahesh Desilva Mahesh Desilva Ottawa, Canada Area Details
Mahesh Desilva's Convergys Corporation Experience March 2003 - January 2005
Job 3LS DSC Engineer at AlcatelLucent
Industry Telecommunications
Experience
Alcatel-Lucent  January 2015 - Present
Amdocs  March 2013 - Present
AMDOCS Corporation   November 2006 - March 2013
Sitel Corporation  January 2005 - October 2006
Convergys Corporation   March 2003 - January 2005
Carleton University  September 2000 - April 2001

Skills
Diameter, Unix, TCP/IP, LTE, Solaris, Networking, IP, Troubleshooting, System Deployment, Databases, Wireless, Testing, Servers, Telecommunications, CDMA, Technical Support, Linux, Integration, 3G, Java, VoIP, Red Hat Linux, Routers, 4G, PCRF

Education
Carleton University   1995 — 2011
Bachelor of Electrical Engineering B.Eng

Carleton University   1995 — 2001
Bachelor of Engineering, Electrical

Perry Cooper Perry Cooper Cincinnati Area Details
Perry Cooper's Convergys Corporation Experience April 1991 - November 2007
Job Application Coordinator Hospital Billing at St. Elizabeth Healthcare
Industry Information Technology and Services
Experience
St. Elizabeth Healthcare  June 2015 - Present
Nordic Consulting Partners, Inc.   December 2014 - February 2015
Healthcare IT Leaders  April 2013 - September 2014
The Christ Hospital  March 2008 - April 2013
Convergys Corporation   April 1991 - November 2007

Skills
Epic Systems, SDLC, EMR, Microsoft SQL Server, Hospitals, Business Analysis, Healthcare Information..., Data Analysis, Visio, Business Intelligence, EHR, SQL, Software Documentation, Ambulatory, HIPAA, GoLive, Healthcare, Informatics

Education
Bluegrass Community and Technical College   1981 — 1983
Associate’s Degree, Data Processing

University of Kentucky   1975 — 1979
Bachelor's degree

Jill Spicer Jill Spicer Cincinnati Area Details
Jill Spicer's Convergys Corporation Experience April 2006 - February 2008
Job IT Project Manager FirstGroup America
Industry Transportation/Trucking/Railroad
Experience
FirstGroup America  August 2015 - Present
CBTS  January 2014 - Present
Convergys  February 2008 - January 2014
Convergys Corporation   April 2006 - February 2008
Convergys Corporation   April 1996 - April 2006
Cincinnati Bell Long Distance  March 1995 - March 1996
Cincinnati Bell Information Systems  September 1991 - February 1995
Cincinnati Public Schools  August 1989 - August 1991

Skills
Project Management, Vendor Management, Change Management, Process Improvement, PMP, Business Analysis, SDLC, Service Delivery, Software Project..., Testing, Business Process, ITIL, MS Project, Troubleshooting, Visio, Requirements Analysis, Call Centers, Requirements Gathering, Outsourcing, Business Process..., Project Delivery, PMO, Program Management, BPO, Management, Leadership, Microsoft Project

Education
Bowling Green State University   1987 — 1989
Master of Arts, Spanish Civilization

Bowling Green State University   1983 — 1987
Bachelor of Science, Education (Spanish)

Westerville South High School   1979 — 1983
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Harita Achanta Harita Achanta Greater New York City Area Details
Harita Achanta's Convergys Corporation Experience August 1999 - July 2001
Job Director, Marketing at SciTech Patent Art
Industry Research
Experience
SciTech Patent Art   June 2006 - Present
The Sherwin Williams Company  May 2002 - December 2006
Ford Motor Company  September 2001 - April 2002
Convergys Corporation   August 1999 - July 2001
Blue Star Infotech  July 1998 - January 1999

Skills
Patents, Intellectual Property, Licensing, Strategy, Information Research, Business Strategy, Analytics, Portfolio Management, R&D, Product Development, Start-ups, Due Diligence

Education
Indian School of Business   2011 — 2012
Post Graduate Programme in Management for Senior Executive (PGPMAX), Graduate Programme in General Management, MBA

University of Pennsylvania - The Wharton School   2011 — 2012
Executive Programme, Corporate Startegy, Mergers and Acquisition, Competitive Marketing Strategy

Northwestern University - Kellogg School of Management   2011 — 2012
Executive Programme, Leadership, Pricing Products and Services for Profitability

Fundação Dom Cabral   2011 — 2012
Executive Programme, Global Strategy and Organisation, Leaders & Sustainable Development

University of Pune   1997 — 1998
Post Graduate, Advanced Computing, Center for Development of Advaced Computing (C-DAC)

University of Pune   1993 — 1997
Bachelor of Engineering (B.E.), Electronics & Telecommunication

Miranda House College

Amy Swanson Amy Swanson Greater Omaha Area Details
Amy Swanson's Convergys Corporation Experience 1998 - 1999
Job Real Estate Clerk at Kiewit Corporation
Industry Construction
Experience
Kiewit Corporation  2011 - Present
Greater Boston Bookkeeping & Financial Services   July 2008 - June 2009
Convergys Corporation   1998 - 1999
Convergys Corporation   1995 - 1998

Education
Babson College   1988 — 1992

Barth Yorke Barth Yorke Cincinnati Area Details
Barth Yorke's Convergys Corporation Experience 2003 - 2006
Job Sr. Manager, HR Systems and Vendor Management at Fifth Third Bank
Industry Banking
Experience
Fifth Third Bank  August 2009 - Present
Fifth Third Bank  April 2007 - July 2009
Convergys Corporation   2003 - 2006
Avaya  2001 - 2003

Skills
Vendor Management, HRIS, Outsourcing, Business Process, Employee Engagement, Performance Management, BPO, Process Improvement, Change Management, Organizational Design, Succession Planning, Call Center, Offshoring, Talent Management, Shared Services, Human Capital Management, Sourcing, Benefits, Payroll, Applicant Tracking..., SAP HR, Management, Strategic HR, HR Transformation, Vendor Contracts, Leadership, ITIL v3 Foundations..., HR Project Management

Education
Brigham Young University   1999 — 2001
BA Humanities, Economics, Portuguese

Swathi Duggirala Swathi Duggirala Oklahoma City, Oklahoma Details
Swathi Duggirala's Convergys Corporation Experience December 2007 - May 2010
Job Successfactors Business Analyst at Love's Travel stops
Industry Information Technology and Services
Experience
Love's Travel Stops  April 2015 - Present
Aasonn  October 2014 - March 2015
NorthgateArinso  June 2010 - August 2014
Convergys Corporation   December 2007 - May 2010

Skills
ABAP, SAP R/3, Business Process, SAP HR, ERP, SAP, Data Migration, Business Intelligence, Software Documentation, Business Analysis, SDLC, SAP Netweaver, SAP Portal, SAP Implementation, IDOC, SAP ERP, Testing

Education
Andhra University   1999 — 2003
B.E, EEE

Ernest L. Duncan, Jr., CPA Ernest L. Duncan, Jr., CPA Indianapolis, Indiana Area Details
Ernest L. Duncan, Jr., CPA's Convergys Corporation Experience October 2005 - May 2012
Job Controller at HF ChlorAlkali, LLC (Harris & Ford, LLC)
Industry Chemicals
Experience
HF Chlor-Alkali, LLC (Harris & Ford, LLC)   September 2013 - Present
Ernest L Duncan, Jr, CPA   1986 - Present
Christ Emmanuel Christian Fellowship   February 2002 - January 2014
NetCracker Technology Solutions   May 2012 - October 2012
Convergys Corporation   October 2005 - May 2012
Convergys Corporation   May 1999 - October 2005
Procter & Gamble  October 1985 - October 1991
Toleo Scale Company   October 1982 - October 1985
Duriron Company   October 1980 - October 1982
Pricewaterhouse Coopers (Coopers & Lybrand)   April 1978 - October 1980

Skills
PeopleSoft, Forecasting, Financial Analysis, Financial Reporting, General Ledger, Process Improvement, Accounting, Managerial Finance, Financial Modeling, Account Reconciliation, Sarbanes-Oxley Act, Cash Management, Business & Personal..., Advanced Spreadsheet..., Bloomberg Terminal, QuickBooks, Effective Relationship..., Analytical and Critical..., Project Management, Cash Flow Forecasting, Spreadsheets, Treasury Services, Finance, Financial Accounting, Management, Essbase, Cash Flow, Budgets, Payroll, Analysis, Internal Audit, Access, Leadership, Business Analysis, Start-ups, Banking, Variance Analysis, Corporate Finance, Auditing, Tax, Fixed Assets, Hyperion Enterprise, Journal Entries, Cost Accounting, Internal Controls, Consolidation, Accounts Receivable, Executive Management, Business Process..., Mergers & Acquisitions

Education
Central State University
BS, Accounting, 3.5 GPA

Daun Spangler Daun Spangler Greater Omaha Area Details
Daun Spangler's Convergys Corporation Experience June 2005 - October 2006
Job Director, Solution Strategy and Sales Support at TELUS International
Industry Outsourcing/Offshoring
Experience
TELUS International  February 2014 - Present
TELUS International  September 2013 - February 2014
TELUS International  June 2012 - September 2013
Convergys  November 2006 - June 2012
Convergys Corporation   June 2005 - October 2006
Convergys Corporation   April 1997 - December 2002
Matrixx Marketing  1997 - 1998

Skills
BPO, Cross-functional Team..., Outsourcing, Telecommunications, Business Development, Strategy, Business Transformation, Vendor Management, Call Center, Customer Satisfaction, Performance Management, CRM, Project Management, New Business Development, Process Improvement, Customer Experience, Call Centers, Service Delivery, RFP, Offshoring, Business Strategy, Customer Service, Proposal Writing, Program Management, Business Analysis, Sales Operations, Contact Centers, Sales, Strategic Planning, Business Process..., Project Planning, Project Coordination, Team Management, Solution Architecture, SaaS, Management, Solution Design, Shared Services, Planning, Problem Solving, Sales Support, Strategy Development, Leadership, Contract Management, Team Leadership

Education
Bellevue University
B.S., Management

Northeast Community College
A.A.S, Paralegal Studies

Nina Makloski Nina Makloski Pueblo, Colorado Area Details
Nina Makloski's Convergys Corporation Experience January 1995 - Present
Job Director, Human Resources at Convergys Corporation
Industry Consumer Services
Experience
Convergys Corporation   January 1995 - Present
Target  June 1986 - December 1994

Skills
Performance Management, Employee Relations, Talent Management, HRIS, Employee Engagement, Payroll, Onboarding, Change Management, Call Centers, Recruiting, HR Policies, Personnel Management, Outsourcing, Workforce Planning, Human Resources, Vendor Management, Talent Acquisition, Employee Benefits, BPO, Succession Planning, Deferred Compensation, Benefits Administration

Education
Colorado State University-Pueblo   1980 — 1984
BSBA, Human Resources/Labor Relations

Colorado State University-Pueblo   1980 — 1984
Bachelor of Science (BS), Business Administration/Human Resources

Brad Kuschel Brad Kuschel Greater Milwaukee Area Details
Brad Kuschel's Convergys Corporation Experience November 2000 - November 2003
Job z/OS system programmer
Industry Information Technology and Services
Experience
Northwesternmutual   March 2006 - July 2013
Convergys Corporation   November 2000 - November 2003
Platinum  1994 - 1999
Computer Associates  1987 - 1999
Computer Associates  1987 - 1999
Pansophic Systems  1987 - 1994

Skills
COBOL, Assembler, SQL DB2, SPUFI, z/OS, JCL, REXX, CLIST, IBM Debugger, File Manager, PL/1, DB2, Panvalet, TSO, RACF, OS/390, VSAM, MVS, Operating Systems, Mainframe, IBM Mainframe, SDLC

Education
DeVry University-Illinois   1984 — 1987
Bachelor of Science (BS), Computer Science

Katherine (Renard) Miller Katherine (Renard) Miller Greater Atlanta Area Details
Katherine (Renard) Miller's Convergys Corporation Experience 2006 - 2008
Job SAP HCM Consultant
Industry Information Technology and Services
Experience
The Coca-Cola Company  June 2009 - August 2012
KRM Consulting   January 2005 - August 2012
Convergys Corporation   2006 - 2008
Pecaso   March 2002 - January 2005
Soft-Guide   November 1997 - February 2002
IBM Global Business Services  April 1995 - November 1997

Skills
SAP ERP, SAP HR, SAP Portal, SAP R/3, SAP, ABAP, SAP Netweaver, SAP Implementation, Personnel Management, SAP BW, Data Migration, Business Process, SD, ERP, ECC, Business Analysis, IDOC, Consulting

Education
Appalachian State University   1993 — 1994
MS, Accounting

Appalachian State University   1989 — 1993
BS, Business Administration

Joshua Felix Joshua Felix Provo, Utah Area Details
Joshua Felix's Convergys Corporation Experience September 2000 - September 2005
Job Technical Support Engineer at EMC
Industry Information Technology and Services
Experience
Caradigm  February 2015 - Present
EMC  March 2012 - January 2015
NovaRad Corporation  September 2005 - November 2010
Convergys Corporation   September 2000 - September 2005
Utah Title Loans   January 1998 - September 2000

Skills
PACS, HL7, EMC Storage, Enterprise Storage, Storage Management, Hardware, RIS, Troubleshooting, Storage, Networking, Cloud Storage, Firewalls, Technical Support, DICOM, Active Directory, SQL, Routers, Servers, Process Improvement, Windows, Microsoft SQL Server, Customer Service, Software Installation, DNS, Healthcare Information..., Windows XP, Problem Solving, Microsoft Office, Team Leadership, Databases, XP, Switches, Team Management, Workstations, Customer Relations, SQL Server, Healthcare IT, Speech Recognition, Workflow Analysis, Project Management, Windows Server, Network Administration, CRM, Computer Hardware, Windows 7, Management, Enterprise Software

Education
Brigham Young University
General Studies Business Management

Jonathan Doran Jonathan Doran Toledo, Ohio Area Details
Jonathan Doran's Convergys Corporation Experience September 2001 - March 2004
Job Information Systems
Industry Information Technology and Services
Experience
Owens Community College  September 2013 - Present
Walgreens  May 2004 - Present
Convergys Corporation   September 2001 - March 2004

Skills
Windows 2000, Windows XP Pro, Windows NT, Avaya Site..., Cisco Routing &..., RS/6000, AS400 system, MySQL, Zebra, Computer Network..., AIX, Windows Server

Education
Owens Community College   2014 — 2016
Associate of Applied Business (A.A.B.), Database Management and Administration, 3.87

Bowling Green State University   2013 — 2016
Bachelor of Science, Learning Design and Technology; Minor in Computer Science, 4.0

Owens Community College   2014 — 2015
Associate of Science (A.S.), Business Administration, 3.87

Owens Community College   2012 — 2013
Associate of Applied Business (A.A.B.), Information Systems Technology, 3.8

David Hinterberger David Hinterberger Houston, Texas Area Details
David Hinterberger's Convergys Corporation Experience March 2007 - July 2007
Job Legal Services Professional
Industry Legal Services
Experience
Conroe Independent School District  January 2004 - June 2008
Convergys Corporation   March 2007 - July 2007

Skills
Troubleshooting

Education
Aurora University   1970 — 1974
Bachelor of Arts, Sociology

Jennifer McGowan, CCP, GRP Jennifer McGowan, CCP, GRP Cincinnati Area Details
Jennifer McGowan, CCP, GRP's Convergys Corporation Experience March 2009 - June 2010
Job Manager, Compensation & Benefits at ClarkDietrich Building Systems
Industry Insurance
Experience
ClarkDietrich Building Systems  November 2014 - Present
Ameritas  June 2013 - November 2014
Fifth Third Bnk   May 2012 - June 2013
Fifth Third Bank  June 2010 - May 2012
Convergys Corporation   March 2009 - June 2010
Cintas Corporate   May 2006 - March 2009
Cintas Corporation  May 2005 - May 2006
Cintas Corporation  November 2003 - May 2005
Target Corporation  May 2003 - November 2003

Skills
Employee Relations, Performance Management, Human Resources, Training, New Hire Orientations, Leadership, Compensation & Benefit, Job Descriptions, Job Analysis, Policy, Analysis, System Administration, HRIS, Talent Management, Employee Engagement

Education
Bowling Green State University   1999 — 2003
BSBA, Business

Bowling Green State University   1999 — 2003
BS, Business Admin; Human Resource Management

Jeff Fox Jeff Fox Little Rock, Arkansas Area Details
Jeff Fox's Convergys Corporation Experience May 2013 - Present
Job Chairman of the Board, Convergys Corporation; Founder, Circumference Group
Industry Information Technology and Services
Experience
Convergys Corporation   May 2013 - Present
Circumference Group  January 2009 - Present
Convergys Corporation   November 2012 - May 2013
Convergys Corporation   February 2010 - October 2012
Alltel Corporation  November 2007 - January 2009
Alltel Corporation  May 2003 - November 2007
Alltel Information Services  September 1996 - April 2003
Stephens Inc.  1991 - 1996
Stephens Inc.  1986 - 1991

Education
Duke University   1980 — 1984
Bachelor's degree, Economics

Malu Ros Malu Ros Jacksonville, Florida Area Details
Malu Ros's Convergys Corporation Experience April 2003 - June 2006
Job Senior Operations Manager at U.S. Bank
Industry Outsourcing/Offshoring
Experience
U.S. Bank   April 2014 - Present
FSV Payment Systems  August 2012 - March 2014
TRG Customer Solutions  June 2008 - April 2012
neuroLanguage Corporation  September 2006 - March 2008
Convergys Corporation   April 2003 - June 2006
WHO, WPRO, Manila, Philippines   April 1992 - March 2003

Skills
Performance Management, Leadership Development, Organizational..., Call Centers, Strategy, Training, Leadership, Consulting, Change Management, Management, Recruiting, Program Management, Employee Training, CRM, Team Leadership

Education
Ateneo de Manila University
Diploma, Human Resources Development

Ateneo de Manila University, Loyola
Master of Arts, Literature

Colegio de la Inmaculada Concepcion
Bachelor of Arts, English

Kerri Haren Kerri Haren Orlando, Florida Area Details
Kerri Haren's Convergys Corporation Experience May 2011 - January 2013
Job Experienced PMP with Fortune 500 Experience
Industry Information Technology and Services
Experience
CONVERGYS CORPORATION   May 2011 - January 2013
Convergys  May 2005 - May 2011
IIA  2000 - 2003
at&t  1981 - 2000
Bell Labs Lucent Technologies  1981 - 2000

Skills
Project Management, PMP, Transition Management, Vendor Management, Software Project..., Outsourcing, PMO, Requirements Analysis, SDLC, Project Delivery, Business Analysis, Software Documentation

Education
DeVry University   2006 — 2008
Bachelor of Technology (B.Tech.), Project Management

Sandra Heineman Sandra Heineman Greater Salt Lake City Area Details
Sandra Heineman's Convergys Corporation Experience January 1998 - January 2006
Job Administration support at Kroger corporation
Industry Food Production
Experience
Aflac, Sandy Heineman   April 2015 - Present
Smiths Frozen Dough   January 2007 - June 2015
Convergys Corporation   January 1998 - January 2006
Internal Revenue Service  January 1997 - January 1998

Skills
Customer Service, Retail, Microsoft Office, Manufacturing, Program Management, Analysis, Accounting, Administration, Budgeting, Team Building, Business Management, Customer Relations, Data Analysis, Forecasting, Financial Reporting, Kaizen, KPI, Kronos, Lean Manufacturing, Outlook, Organizing, Quality, Quickbooks, Problem Solving, Telecommunications, Teaching, Testing, Teamwork, Team Leadership, Process Improvement, Planning, Customer Satisfaction, Supervisory Skills, Cost Reduction, Scheduling, Continuous Improvement, Spreadsheets, Excel, Management, Budgets, Project Planning

Education
University of Phoenix   2011 — 2013
Bachelor of Science in Business/Concentration in Human Resource Management, Business Managment & Human Resources

Eagle Gate College-Layton   2007 — 2009
Associate of Science, Business Management, Business

Snow College   1989 — 1991
No Degree, Business, Management, Marketing, and Related Support Services

Roopa Ananthayachar Roopa Ananthayachar Vancouver, Canada Area Details
Roopa Ananthayachar's Convergys Corporation Experience June 2001 - February 2003
Job QA Analyst at Mckesson
Industry Information Technology and Services
Experience
Mckesson  March 2012 - March 2014
Kazeon   August 2004 - December 2004
Convergys Corporation   June 2001 - February 2003
National Aerospace Laboratories, Bangalore  August 1999 - May 2001

Skills
Quality Assurance, Test Planning, Quality Center, Testing, Software Quality..., Regression Testing, Test Cases, Test Automation, User Acceptance Testing, QTP, Manual Testing, System Testing, Test Management, ClearQuest, Defect Tracking

Education
British Columbia Institute of Technology   2010 — 2010
Relational Database and SQL, Computers

Seminole State College of Florida   2002 — 2002
certificate, Advanced C++ Programming

NIIT   1997 — 1999
PGDC, Computers

Bangalore University   1995 — 1998
BSc, Physics, Chemistry, Mathematics

Sandra M. McGruder Sandra M. McGruder Baton Rouge, Louisiana Area Details
Sandra M. McGruder's Convergys Corporation Experience January 2001 - January 2008
Job Sole Proprietor at Phenomenal Ladies Promotions
Industry Human Resources
Experience
Phenomenal Ladies Promotions   April 2012 - Present
Frazee Recruit/BCBSLA Temp   January 2010 - Present
Savage Life Entertainment   January 2010 - Present
ASTRUM HEARING SOLUTIONS, LLC –   January 2009 - Present
CONVERGYS CORPORATION   January 2001 - January 2008
West Teleservices  January 2000 - January 2001
Mervyns  January 1998 - January 2000

Education
Our Lady of the Lake College   2013 — 2016
Bachelor's Degree, Nursing Science

Delta College   1999 — 2000
Certification, Certified Nursing Assistant

Delta College of Arts & Technology   1999 — 2000
Certification, Certified Nursing Assistant, B

Monica Macedon Monica Macedon Greenville, North Carolina Area Details
Monica Macedon's Convergys Corporation Experience January 2000 - November 2000
Job Independent Computer/Programming Software Professional
Industry Computer Software
Experience
Eastern Carolina Vocational Center  August 2003 - Present
Kay, Lee, Smith Professional Services, Inc.   February 2014 - June 2014
Eastern Carolina Vocational Center, Inc.   August 2003 - June 2012
Convergys Corporation   January 2000 - November 2000
Wachovia Bank/Sales and Finances   August 1997 - March 1998
Glaxo-Wellcome Pharmaceutical Company   January 1990 - March 1997
The Reef Associates Real Estates   June 1988 - December 1989

Skills
SQL, PowerPoint, Java, Microsoft Excel, Microsoft Word, Microsoft Access, Adobe Dreamweaver, Crystal Reports, Teaching, Databases, Management, Time Management, Teamwork, Training, Program Management, Networking

Education
Capella University   2003 — 2005
Master of Science Information Technology, Specializing in Systems Design and Programming, summa cum laude

North Carolina Wesleyan College   2000 — 2003
Bachelor of Science Business Administration, Business Law & Corporate/Financial Accounting, 4.0

North Carolina Wesleyan College   2000 — 2003
Bachelor of Science, Computer InformationSystems

Pitt Community College   1998 — 2000
Associate in Applied Science, Information Systems, 3.6

Andrew Cseke Andrew Cseke Ottawa, Canada Area Details
Andrew Cseke's Convergys Corporation Experience January 2002 - November 2011
Job Human Resources Professional
Industry Human Resources
Experience
MPAC  November 2011 - Present
Convergys Corporation   January 2002 - November 2011
Ford Motor Credit Company  August 1997 - December 2001
Ford Motor Company  June 1990 - August 1997

Skills
Labor Relations, HRIS, Employee Engagement, Employee Relations, Performance Management, Human Resources, Recruiting, HR Policies, Workforce Planning, Succession Planning, New Hire Orientations, Talent Management, Onboarding, Benefits Administration, Deferred Compensation

Education
Durham College

University of Guelph

Holly Illston-Gwynne Holly Illston-Gwynne Greater Chicago Area Details
Holly Illston-Gwynne's Convergys Corporation Experience February 2006 - February 2007
Job Marketing ManagerAggregator Channel at DeVry University
Industry Education Management
Experience
DeVry University  July 2008 - Present
DeVry University  July 2008 - November 2013
DeVry University  July 2008 - October 2010
Charter Communications  June 2006 - July 2008
Convergys Corporation   February 2006 - February 2007
Carlson Leisure Travel   February 2004 - February 2006
Alltel Information Services  2001 - 2003
Sears Termite and Pest Control  June 2000 - July 2001
ATTWS   June 1997 - April 2000

Skills
communication, relationship management, microsoft office, Call Center, Team Building, Coaching, Leadership Development, Customer Service, Process Improvement, Customer Satisfaction, Vendor Management, Leadership, Operations Management, Training, Team Leadership, Performance Management, Strategic Planning, Management, Change Management, Staff Development, Recruiting, Employee Relations, Project Management, Sales, Call Centers, Strategy, Human Resources, Marketing, Start-ups, Lead Generation, Budgets, Outsourcing, Business Strategy, Time Management, Telecommunications, Sourcing, Employee Engagement, Contract Negotiation, Social Media, Quality Assurance, Negotiation, Networking, Advertising, CRM, Microsoft Office

Education
DeVry University   2011 — 2013
BSTM, Human Resources, 4.0

Brevard Community College   1992 — 1994
Associates Arts, Management

Debra M Jackson Debra M Jackson Cincinnati Area Details
Debra M Jackson's Convergys Corporation Experience March 2010 - Present
Job Sr. Analyst Functional Support at Convergys Corporation
Industry Information Technology and Services
Experience
Convergys Corporation   March 2010 - Present
Convergys Corporation   August 2008 - March 2010
Convergys Corporation   September 2002 - August 2008
Convergys Corporation   February 2001 - September 2002

Education
Ashford University
Bachelor of Arts (BA), Accounting

Phyllis Szajek Phyllis Szajek Tucson, Arizona Area Details
Phyllis Szajek's Convergys Corporation Experience April 2006 - May 2009
Job Paralegal
Industry Legal Services
Experience
Convergys Corporation   April 2006 - May 2009
Cross Country  November 2001 - July 2003
Wal-Mart  April 1992 - April 2002

Education
Brookline College-Tucson   2010 — 2012
Associate of Arts (A.A.), Paralegal, A

Brookline College
Associates Degree, Paralegal Studies

Leah Leak Leah Leak Charleston, South Carolina Area Details
Leah Leak's Convergys Corporation Experience May 2004 - October 2005
Job Experienced Social Science Research Assistant
Industry Research
Experience
Medical University of South Carolina  September 2014 - Present
Francesca's collection  May 2013 - August 2014
Institutional Advancement at College of Charleston\   January 2012 - June 2013
Institutional advancement at College of Charleston   August 2009 - December 2011
Kate Holland Ph.D Research Labortory   April 2009 - August 2009
Lancaster Tavern   November 2007 - May 2008
Convergys Corporation   May 2004 - October 2005
Sprint PCS  October 2000 - April 2003

Skills
Volunteer Management, Fundraising, Community Outreach, Public Speaking, Event Management, Social Media, Fundraisers, Customer Service, PowerPoint, Microsoft Office, Editing, Higher Education, Non-profits, Psychology, Research, Public Relations, SPSS, Academic Writing, Data Analysis, Qualitative Research, Supervisory Skills, Critical Thinking, Raiser's Edge, Adobe Creative Suite, Nonprofits, Grant Writing

Education
Walden University   2012 — 2015
Master's degree, Forensic Counseling

College of Charleston   2009 — 2011
BS, Psychology, 2.67

USC Lancaster   2007 — 2009
Associate of Science in Psychology, Psychology, 3.89

Janelle Hall Janelle Hall Charlotte, North Carolina Area Details
Janelle Hall's Convergys Corporation Experience March 2004 - February 2007
Job Transcripts Processor at UNC Charlotte
Industry Higher Education
Experience
NC Blumenthal Performing Arts Center  August 2007 - Present
UNC Charlotte Office of the Registrar   April 2007 - Present
Alexander Youth Network  November 2007 - April 2009
Convergys Corporation   March 2004 - February 2007
UNC-Charlotte Dept. of Economics   September 2001 - January 2006
UNC-Charlotte Facilities Department   May 2003 - August 2003
UNC-Charlotte Housing/Residence Life   August 2002 - May 2003

Education
University of North Carolina at Charlotte   2001 — 2007
B. A, Psychology; Community Psychology; Business

New Bern High School
High School Diploma

Capella University
M.S, Mental Health Counseling

Michelle McQueen Garrison Michelle McQueen Garrison Greater Chicago Area Details
Michelle McQueen Garrison's Convergys Corporation Experience April 2000 - August 2007
Job Customer Service Supervisor at Comcast
Industry Telecommunications
Experience
Comcast  October 2007 - Present
Convergys  April 2005 - August 2007
Convergys  April 2000 - August 2007
Convergys Corporation   April 2000 - August 2007
Convergys  February 2003 - April 2005
Convergys  December 2001 - February 2003
Convergys  October 2000 - December 2001
Convergys  May 2000 - October 2000

Education
Rosary College
BA, Psychology

Dominican University
BA, Psychology

Scarlet Guzman Scarlet Guzman Pooler, Georgia Details
Scarlet Guzman's Convergys Corporation Experience September 2000 - May 2005
Job Recent Graduate, Domestic Engineer
Industry Retail
Experience
Vemma  January 2015 - Present
The UPS Store  May 2011 - July 2012
The UPS Store  October 2009 - April 2011
ALTRES  August 2005 - July 2006
Convergys Corporation   September 2000 - May 2005

Education
Sullivan University   2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Sullivan University   2009 — 2011
Associates, Administrative Office Management

Colorado State University-Pueblo   2001 — 2004
Computer Information Systems

Ka 'Aries Dawson Ka 'Aries Dawson Cincinnati Area Details
Ka 'Aries Dawson's Convergys Corporation Experience August 2000 - May 2008
Job Sr. Compensation Associate at NGAHR formerly NorthgateArinso
Industry Human Resources
Experience
NGAHR formerly NorthgateArinso   November 2014 - Present
NorthgateArinso Employer Services   May 2008 - November 2014
Convergys Corporation   August 2000 - May 2008

Skills
Payroll, PeopleSoft, Performance Management, Human Resources, Union, Customer Service, Accounts Payable, General Ledger, Account Reconciliation, HRIS, Accruals, Accounts Receivable, Accounting, ADP Payroll, Payroll Taxes

Education
Cincinnati State Technical and Community College
Associates Accounting Technology, Accounting

Kyle Dodge Kyle Dodge Provo, Utah Area Details
Kyle Dodge's Convergys Corporation Experience November 2001 - February 2002
Job Kitchen Manager/Coordinator at Ascent's Country Residential
Industry Individual & Family Services
Experience
Ascent's Country Residential   January 2010 - Present
Ascent's, Inc   February 2004 - Present
Ascent's Country Residential   February 2004 - January 2010
Mona City   February 2004 - June 2004
Ashley Valley Wilderness   June 2002 - September 2002
Lenscrafters  March 2002 - June 2002
Convergys Corporation   November 2001 - February 2002
Utah Police Corps   August 2001 - November 2001
Boys and Girls Club  August 2001 - November 2001
Press Publishing, Ltd   May 2000 - August 2000

Education
BYU   1998 — 2000
Bachelor's, Conservation Biology

Brigham Young University
B.S, Conservation Biology

Utah Valley State College
A.S, General Science

Jeremy Seemann Jeremy Seemann Junction City, Kansas Details
Jeremy Seemann's Convergys Corporation Experience August 2000 - December 2004
Job .
Industry Accounting
Experience
Geary County USD 475  July 2015 - Present
Advanced Call Center Technologies  August 2014 - December 2014
McCain Auditorium, Kansas State University   August 2013 - May 2014
Becker, Burke Associates   July 2005 - April 2012
Convergys Corporation   August 2000 - December 2004

Skills
Access, Microsoft Excel, Analysis, Telephone Skills, Outlook, Data Entry, Customer Satisfaction, PowerPoint, Microsoft Office, Customer Service, Process Improvement, Business Analysis

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   2007 — 2011
Master of Business Administration (MBA), Accounting and Finance

Kansas State University   1995 — 2000
Bachelor of Arts (B.A.), Theatre/Theater

Mike Benzick Mike Benzick Greater Detroit Area Details
Mike Benzick's Convergys Corporation Experience July 2007 - January 2008
Job Smart Bus System Customer Service at SMART
Industry Retail
Experience
SMART  August 2012 - Present
Village Market  April 2011 - August 2012
Family Dollar  April 2008 - August 2010
SAIC  January 2008 - April 2008
CONVERGYS CORPORATION   July 2007 - January 2008
TMCInc.   July 2003 - December 2006
TMCI/National Guard Bureau   July 2003 - December 2006
US Army Retired  September 1982 - October 2004
NATIONAL GUARD  June 2000 - July 2003
The Exchange  September 1992 - June 2000

Education
Cameron University

Ladarriha Luster Ladarriha Luster Ringgold, Georgia Details
Ladarriha Luster's Convergys Corporation Experience September 2013 - January 2014
Job Customer Service/Sales at Sparks of Luster
Industry Food & Beverages
Experience
Hooter's USA   2012 - Present
Sparks of Luster   March 2009 - Present
Convergys Corporation   September 2013 - January 2014

Skills
Customer Service, Sales, Administrative...

Education
Dalton State College   2012 — 2013
nursing/business management

Hertiage High School
diploma, Nursing Assistance

Laura Luchsinger Laura Luchsinger Dayton, Ohio Area Details
Laura Luchsinger's Convergys Corporation Experience August 2011 - Present
Job Retired from the Rat Race
Industry Consumer Goods
Experience
Convergys Corporation   August 2011 - Present
Convergys  1990 - 2011

Skills
Photography

Education
Bowling Green State University   1972 — 1976
Popular Culture, Art, Speech & Broadcasting

Gary Farris Gary Farris Chattanooga, Tennessee Area Details
Gary Farris's Convergys Corporation Experience 2009 - 2012
Job IT and Networking Specialist
Industry Information Technology and Services
Experience
Convergys Corporation   2009 - 2012
Fujicolor Processing, Inc.   December 2007 - April 2009

Skills
Information Technology, Network Management..., Microsoft Technologies, Linux System..., Computer Hardware, Computer Repair, Computer Maintenance, Customer Service, HTML 5, JavaScript

Education
Chattanooga State Community College   2012 — 2014
Associate of Applied Science, Network Management

Franklin County High School
Diploma, General

Melissa Lytle Melissa Lytle Imperial, Missouri Details
Melissa Lytle's Convergys Corporation Experience August 2007 - May 2015
Job Client Services at Convergys Corporation
Industry Wireless
Experience
Convergys Corporation   August 2007 - May 2015

Skills
Microsoft Office, Sales, Customer Service, Customer Retention

Education
L'Ecole Culinaire   2006 — 2007
Restaurant, Culinary, and Catering Management/Manager

Elizabeth Kistner Elizabeth Kistner Jacksonville, Florida Area Details
Elizabeth Kistner's Convergys Corporation Experience June 2003 - September 2007
Job Customs Operations and Logistical Services at Volvo Trucks
Industry Logistics and Supply Chain
Experience
Volvo Trucks  October 2007 - Present
Convergys Corporation   June 2003 - September 2007

Skills
Excellent Communicator, Detail Oriented, Project Development and..., Proficient with INTTRA..., Trainer, Self-Directed, Leadership Qualities, Proficient in..., Trained in Customs..., Proficient in SAP, Proficient in People..., Proficient in Microsoft...

Education
Austin Peay State University

Aaron Dickerson Aaron Dickerson Nashville, Tennessee Details
Aaron Dickerson's Convergys Corporation Experience April 2012 - April 2013
Job Shift Supervisor at Panera Bread
Industry Restaurants
Experience
Panera Bread  August 2009 - Present
TGI Fridays  June 2013 - August 2014
Convergys Corporation   April 2012 - April 2013

Skills
Customer Service, Microsoft Office, Microsoft Word, Time Management, Microsoft Excel, Catering, Inventory Management, Restaurants, Leadership, Food, Sales, Teamwork, Customer Satisfaction, Restaurant Management, Training, Food, Hospitality, PowerPoint, Cashiering, Food Safety, Data Entry, Employee Training

Education
Dalton State College   2010 — 2011
Marketing

Lakeview-Fort Oglethorpe High School   2006 — 2010
High School Diploma

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