Corporate Call Center, Inc.
Industry: Company
DescriptionFounded: 2002 Parent organization: The Results Companies, LLCFeedbackDisclaimer Claim this knowledge panel Knowledge Result Moved, closed, or was never hereReportCorporate Call Center IncDirections Saved (0) Saved Save Marketing consultant in Blue Bell, Pennsylvania Address: 725 W Skippack Pike, Blue Bell, PA 19422 Phone: (215) 646-5606: Hours: : Place name: Category: : : : : Website: Category: Marketing consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Corporate Call Center Inc Posting publicly on the Web Write a review Reviews Be the first to review
Corporate Call Center, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Corporate Call Center, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Corporate Call Center, Inc. Employees
Employee
Years
Job
Industry
Jeff Decius Jeff Decius's Corporate Call Center, Inc. Experience September 2015 - Present
Job Licensed Insurance Agent at Corporate Call Center, Inc.
Industry Human Resources
Experience
Corporate Call Center, Inc. September 2015 - Present
Corporate Call Center, Inc. September 2014 - December 2014
Delaware County Community College April 2010 - December 2012
Genuardi's Grocery store April 2008 - June 2009
Skills
Customer Service, Psychology, Research, PowerPoint, Microsoft Excel, Microsoft Word, Higher Education, Microsoft Office, Event Planning, Program Development, Social Networking, Nonprofits, Leadership Development, Fundraising
Education
Temple University 2013 — 2015
Currently attending, Clinical Psychology
Delaware County Community College 2009 — 2012
Associate of Science (AS), Behavioral Science (Psychology)
Overbrook High school 2005 — 2009
Diploma
Corporate Call Center, Inc. September 2015 - Present
Corporate Call Center, Inc. September 2014 - December 2014
Delaware County Community College April 2010 - December 2012
Genuardi's Grocery store April 2008 - June 2009
Skills
Customer Service, Psychology, Research, PowerPoint, Microsoft Excel, Microsoft Word, Higher Education, Microsoft Office, Event Planning, Program Development, Social Networking, Nonprofits, Leadership Development, Fundraising
Education
Temple University 2013 — 2015
Currently attending, Clinical Psychology
Delaware County Community College 2009 — 2012
Associate of Science (AS), Behavioral Science (Psychology)
Overbrook High school 2005 — 2009
Diploma
Gail Gray, MS Gail Gray, MS's Corporate Call Center, Inc. Experience September 2014 - February 2015
Job Claims Examiner at UnitedHealth Group
Industry Banking
Experience
UnitedHealth Group June 2015 - Present
Corporate Call Center, Inc. September 2014 - February 2015
McGrath Systems 2014 - 2015
McGrath Systems 2014 - 2015
FedEx July 1997 - April 2004
PNC December 1997 - October 2000
PNC December 1988 - December 1997
Prudential Financial September 1984 - December 1988
Skills
Organizational..., Leadership, Training, Insurance, Transportation, Banking, Organization, OCR, Settlement, Workflow, Adult Learning, Organizational Dynamics, Organizational..., Logistics, Data Analysis, Public Speaking
Education
Saint Joseph's University 2011 — 2014
Master of Science, Organization, Development and Leadership
Cheyney University of Pennsylvania 2008 — 2011
Bachelor of Arts (B.A.), Biology
Community College of Philadelphia 2005 — 2007
Associate of Arts (A.A.), Culture, Science, and Technology
UnitedHealth Group June 2015 - Present
Corporate Call Center, Inc. September 2014 - February 2015
McGrath Systems 2014 - 2015
McGrath Systems 2014 - 2015
FedEx July 1997 - April 2004
PNC December 1997 - October 2000
PNC December 1988 - December 1997
Prudential Financial September 1984 - December 1988
Skills
Organizational..., Leadership, Training, Insurance, Transportation, Banking, Organization, OCR, Settlement, Workflow, Adult Learning, Organizational Dynamics, Organizational..., Logistics, Data Analysis, Public Speaking
Education
Saint Joseph's University 2011 — 2014
Master of Science, Organization, Development and Leadership
Cheyney University of Pennsylvania 2008 — 2011
Bachelor of Arts (B.A.), Biology
Community College of Philadelphia 2005 — 2007
Associate of Arts (A.A.), Culture, Science, and Technology
Jean Turner Jean Turner's Corporate Call Center, Inc. Experience September 2013 - Present
Job PA Licensed Health and Accident Insurance Agent at Corporate Call Center, Inc.
Industry Financial Services
Experience
Corporate Call Center, Inc. September 2013 - Present
Prudential Financial October 2010 - June 2013
Prudential Financial September 2006 - October 2010
Prudential Financial July 2005 - September 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Building Relationships, Relationship Management, Call Quality, Customer Service, Customer Satisfaction, Team Building, Insurance, Training, Sales, Coaching
Education
Pennsylvania License Agent 2013 — 2013
Pennsylvania Accident and Health insurance license
Lansdale School of Business
Associates, Computer Technologies & Computer Applications Management
Montgomery County Community College
Credits in Engineering Technology
Corporate Call Center, Inc. September 2013 - Present
Prudential Financial October 2010 - June 2013
Prudential Financial September 2006 - October 2010
Prudential Financial July 2005 - September 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Building Relationships, Relationship Management, Call Quality, Customer Service, Customer Satisfaction, Team Building, Insurance, Training, Sales, Coaching
Education
Pennsylvania License Agent 2013 — 2013
Pennsylvania Accident and Health insurance license
Lansdale School of Business
Associates, Computer Technologies & Computer Applications Management
Montgomery County Community College
Credits in Engineering Technology
Stacey Spangler Stacey Spangler's Corporate Call Center, Inc. Experience October 2006 - Present
Job Senior Market & Health Insurance Professional
Industry Insurance
Experience
Corporate Call Center, Inc. October 2006 - Present
S.K. SPANGLER & ASSOCIATES January 1988 - Present
Skills
Training, Insurance, Team Building, Medicare, Leadership, Payroll, Hiring, Call Centers, Employee Training, Health Insurance, Sales, Temporary Placement, Interviews, Recruiting, Employee Benefits, Customer Service, Talent Management, Advertising, Human Resources, Coaching, Management, Disability Insurance, Cold Calling, Account Management, Consulting, Process Improvement, Leadership Development, Networking, Organizational..., Lead Generation, CRM, Talent Acquisition, Customer Retention, Strategic Planning, Quality Assurance, Quality Process..., Development Coaching, Life Insurance, Marketing, Microsoft Office, Customer Satisfaction, Team Leadership
Education
Bucks County Community College
Certifications, Banking & Finance
Montgomery County Community College
Associate Degree Credits, Business Administration and Management, General
Penn State - Great Valley
Certifications, Retirement Plans Administration
Corporate Call Center, Inc. October 2006 - Present
S.K. SPANGLER & ASSOCIATES January 1988 - Present
Skills
Training, Insurance, Team Building, Medicare, Leadership, Payroll, Hiring, Call Centers, Employee Training, Health Insurance, Sales, Temporary Placement, Interviews, Recruiting, Employee Benefits, Customer Service, Talent Management, Advertising, Human Resources, Coaching, Management, Disability Insurance, Cold Calling, Account Management, Consulting, Process Improvement, Leadership Development, Networking, Organizational..., Lead Generation, CRM, Talent Acquisition, Customer Retention, Strategic Planning, Quality Assurance, Quality Process..., Development Coaching, Life Insurance, Marketing, Microsoft Office, Customer Satisfaction, Team Leadership
Education
Bucks County Community College
Certifications, Banking & Finance
Montgomery County Community College
Associate Degree Credits, Business Administration and Management, General
Penn State - Great Valley
Certifications, Retirement Plans Administration
Kevin Randolph CEBS RPA GBA GBDS MHP M.B.A Kevin Randolph CEBS RPA GBA GBDS MHP M.B.A's Corporate Call Center, Inc. Experience 2006 - 2012
Job Underwriter at Willis
Industry Insurance
Experience
Willis July 2012 - Present
Trion October 2008 - July 2012
Corporate Call Center, Inc. 2006 - 2012
CIGNA Group Insurance 2006 - 2008
Aetna 2003 - 2006
Genworth Financial 2001 - 2003
Skills
Underwriting, Health Insurance, Brokers, Employee Benefits
Education
LaSalle 2004 — 2005
Master of Business Administration (M.B.A.), Finance, General
Temple University 1997 — 2000
Bachelor of Business Administration (B.B.A.), Risk Management, Business Law
Indiana Institute of Technology 1988 — 1990
Willis July 2012 - Present
Trion October 2008 - July 2012
Corporate Call Center, Inc. 2006 - 2012
CIGNA Group Insurance 2006 - 2008
Aetna 2003 - 2006
Genworth Financial 2001 - 2003
Skills
Underwriting, Health Insurance, Brokers, Employee Benefits
Education
LaSalle 2004 — 2005
Master of Business Administration (M.B.A.), Finance, General
Temple University 1997 — 2000
Bachelor of Business Administration (B.B.A.), Risk Management, Business Law
Indiana Institute of Technology 1988 — 1990
LaDonna Thomas LaDonna Thomas's Corporate Call Center, Inc. Experience December 2014 - Present
Job Medical Office Assistant
Industry Hospital & Health Care
Experience
Corporate Call Center, Inc. December 2014 - Present
InspiriTec October 2014 - November 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) April 2014 - July 2014
PrimeFlight Aviation Services June 2012 - August 2013
Boston Market November 2011 - June 2012
Skills
Account Management, Customer Satisfaction, Customer Service, Microsoft Office, Negotiation, Sales, Sales Management, Team Building, Tourism, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Leadership, Strategic Planning, Management, Time Management, New Business Development
Education
Thompson Institute 2013 — 2014
certification, Medical Office Assistant/Specialist
Corporate Call Center, Inc. December 2014 - Present
InspiriTec October 2014 - November 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) April 2014 - July 2014
PrimeFlight Aviation Services June 2012 - August 2013
Boston Market November 2011 - June 2012
Skills
Account Management, Customer Satisfaction, Customer Service, Microsoft Office, Negotiation, Sales, Sales Management, Team Building, Tourism, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Leadership, Strategic Planning, Management, Time Management, New Business Development
Education
Thompson Institute 2013 — 2014
certification, Medical Office Assistant/Specialist
Christopher Berrios's Corporate Call Center, Inc. Experience September 2014 - Present
Job RFP Center of Excellence Analyst at SAP
Industry Telecommunications
Experience
Corporate Call Center, Inc. September 2014 - Present
SAP February 2015 - July 2015
Comcast Business August 2013 - June 2014
Catalyst360° July 2013 - July 2013
HTC October 2012 - May 2013
Corporate Call Center, Inc. August 2012 - November 2012
RadioShack May 2011 - October 2012
Ambit Energy June 2011 - January 2012
Moorehead Communications January 2011 - April 2011
We R Wireless August 2010 - December 2010
Skills
Customer Service, Telecommunications, Customer Relations, Wireless, Scheduling, Inventory Management, Team Building, Sales Management, Customer Satisfaction, Coaching, Sales Support, Public Speaking, Retail, Cabling, Business Management, Troubleshooting, Transportation, Dispatching, Route Planning, Navigation, Concierge Services, Customer Retention, Client Relationship..., Hiring, Logistics Management, Shipping/receiving, Marketing Communications, Direct Sales, Retention, Call Center, Installation, Equipment Installation, Blueprint Reading, Process Scheduler, Sales, Mobile Devices, Training, Leadership Development, Management, Call Centers, Social Networking, Leadership, Customer Experience, Sales Process, Merchandising, Account Management, Team Leadership, Cold Calling, Employee Training, Salesforce.com
Education
Community College of Beaver County 1997 — 1999
Liberal Arts and Sciences/Liberal Studies
Geneva College 1996 — 1997
Glassboro High School 1992 — 1996
diploma, honors
Corporate Call Center, Inc. September 2014 - Present
SAP February 2015 - July 2015
Comcast Business August 2013 - June 2014
Catalyst360° July 2013 - July 2013
HTC October 2012 - May 2013
Corporate Call Center, Inc. August 2012 - November 2012
RadioShack May 2011 - October 2012
Ambit Energy June 2011 - January 2012
Moorehead Communications January 2011 - April 2011
We R Wireless August 2010 - December 2010
Skills
Customer Service, Telecommunications, Customer Relations, Wireless, Scheduling, Inventory Management, Team Building, Sales Management, Customer Satisfaction, Coaching, Sales Support, Public Speaking, Retail, Cabling, Business Management, Troubleshooting, Transportation, Dispatching, Route Planning, Navigation, Concierge Services, Customer Retention, Client Relationship..., Hiring, Logistics Management, Shipping/receiving, Marketing Communications, Direct Sales, Retention, Call Center, Installation, Equipment Installation, Blueprint Reading, Process Scheduler, Sales, Mobile Devices, Training, Leadership Development, Management, Call Centers, Social Networking, Leadership, Customer Experience, Sales Process, Merchandising, Account Management, Team Leadership, Cold Calling, Employee Training, Salesforce.com
Education
Community College of Beaver County 1997 — 1999
Liberal Arts and Sciences/Liberal Studies
Geneva College 1996 — 1997
Glassboro High School 1992 — 1996
diploma, honors
Ashley DeWitt Ashley DeWitt's Corporate Call Center, Inc. Experience September 2012 - December 2012
Job Owner at DeWitt Insurance
Industry Insurance
Experience
DeWitt Insurance May 2013 - Present
Xerox April 2014 - May 2014
Insphere Insurance Solutions January 2013 - May 2013
DMi Partners December 2012 - January 2013
Corporate Call Center, Inc. September 2012 - December 2012
Genuardi Family Market November 2008 - July 2012
Cosi August 2006 - December 2007
Skills
Commitment to Customer..., Type 42 wpm, Multi Tasking, Dedication to..., Microsoft Office, Multi-line Phone, Determination to Succeed, Medicare Prescription..., Medical Billing, Secretarial Skills, Data Entry, Medical Imaging, Medical Records, Food & Beverage, Life Insurance, Customer Service, Insurance, Small Business, Fixed Annuities, Sales, Employee Benefits, Health Insurance, Medicare, Disability Insurance, Term Life Insurance, Call Centers, Accident, Licensed Life & Health..., Universal Life, Long Term Care Insurance, Customer Retention, Retirement
Education
National American University 2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management
Ultimate Medical Academy 2010 — 2012
Associate's degree, Health Services/Allied Health/Health Sciences, General
Lincoln Technical Institute-Philadelphia 2008 — 2009
Certification, Medical Assistant
DeWitt Insurance May 2013 - Present
Xerox April 2014 - May 2014
Insphere Insurance Solutions January 2013 - May 2013
DMi Partners December 2012 - January 2013
Corporate Call Center, Inc. September 2012 - December 2012
Genuardi Family Market November 2008 - July 2012
Cosi August 2006 - December 2007
Skills
Commitment to Customer..., Type 42 wpm, Multi Tasking, Dedication to..., Microsoft Office, Multi-line Phone, Determination to Succeed, Medicare Prescription..., Medical Billing, Secretarial Skills, Data Entry, Medical Imaging, Medical Records, Food & Beverage, Life Insurance, Customer Service, Insurance, Small Business, Fixed Annuities, Sales, Employee Benefits, Health Insurance, Medicare, Disability Insurance, Term Life Insurance, Call Centers, Accident, Licensed Life & Health..., Universal Life, Long Term Care Insurance, Customer Retention, Retirement
Education
National American University 2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management
Ultimate Medical Academy 2010 — 2012
Associate's degree, Health Services/Allied Health/Health Sciences, General
Lincoln Technical Institute-Philadelphia 2008 — 2009
Certification, Medical Assistant
Shelby Revell Shelby Revell's Corporate Call Center, Inc. Experience August 2013 - July 2015
Job Quality Control Supervisor
Industry Insurance
Experience
Mutual of Omaha July 2015 - Present
Corporate Call Center, Inc. August 2013 - July 2015
ASTS Health Inc February 2009 - July 2013
DGN Technologies September 2011 - March 2012
DGN Technologies Inc September 2011 - March 2012
Molina Healthcare 2011 - 2011
Wood Services January 2008 - January 2010
Dollar Town January 2005 - January 2008
Skills
EMR, EHR, GoLive, Nursing, Testing, Clinical Research, Physicians, Information Technology, Quality Assurance, Quality Auditing, Quality Control
Education
Bloomsburg University of Pennsylvania 1994 — 1998
Germantown high school 1990 — 1994
H.S Diploma
Mutual of Omaha July 2015 - Present
Corporate Call Center, Inc. August 2013 - July 2015
ASTS Health Inc February 2009 - July 2013
DGN Technologies September 2011 - March 2012
DGN Technologies Inc September 2011 - March 2012
Molina Healthcare 2011 - 2011
Wood Services January 2008 - January 2010
Dollar Town January 2005 - January 2008
Skills
EMR, EHR, GoLive, Nursing, Testing, Clinical Research, Physicians, Information Technology, Quality Assurance, Quality Auditing, Quality Control
Education
Bloomsburg University of Pennsylvania 1994 — 1998
Germantown high school 1990 — 1994
H.S Diploma
Allison Floray Allison Floray's Corporate Call Center, Inc. Experience August 2013 - October 2013
Job Digital Technician at Backstage Library Works
Industry Libraries
Experience
Backstage Library Works May 2015 - Present
Longhorn Steakhouse November 2013 - Present
Corporate Call Center, Inc. August 2013 - October 2013
Price Rite Supermarkets June 2009 - June 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Photoshop, French, English Literature, Literary Criticism, Leadership, Communication, Writing, Prezi, detail-oriented, Organized self-starter
Education
Kutztown University of Pennsylvania 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Northampton Community College 2003 — 2007
Associate of Arts (A.A.), Communication Studies, Graduate 2007
Backstage Library Works May 2015 - Present
Longhorn Steakhouse November 2013 - Present
Corporate Call Center, Inc. August 2013 - October 2013
Price Rite Supermarkets June 2009 - June 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Photoshop, French, English Literature, Literary Criticism, Leadership, Communication, Writing, Prezi, detail-oriented, Organized self-starter
Education
Kutztown University of Pennsylvania 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Northampton Community College 2003 — 2007
Associate of Arts (A.A.), Communication Studies, Graduate 2007
Amy Wismer Amy Wismer's Corporate Call Center, Inc. Experience September 2013 - Present
Job Senior Director, Enterprise Project Management at Corporate Call Center, Inc.
Industry Retail
Experience
Corporate Call Center, Inc. September 2013 - Present
QVC June 2010 - September 2013
TELERX MARKETING, INC July 2009 - November 2009
ICT GROUP, INC January 1998 - January 2009
The Hibbert Group January 1996 - January 1998
Skills
Business Analysis, Process Improvement, Program Management, CRM, Call Center, Outsourcing, Customer Experience, Marketing Strategy, Operations Management, Vendor Management, Data Warehousing, Team Management, Product Development, Business Development, Performance Management, Leadership, Call Centers, Management, Business Intelligence, Strategic Planning, Customer Retention, Account Management, Integration, Project Management, Team Leadership, Forecasting, Start-ups, Competitive Analysis, Cross-functional Team..., Business Process..., Strategy, Change Management, Telecommunications, Requirements Analysis, Customer Satisfaction, E-commerce, Analytics, Project Portfolio..., Team Building
Education
Drexel University 1986 — 1998
Bachelor of Science Dual, Business Administration & Operations Management/Management Information Systems
Bucks County Community College
Corporate Call Center, Inc. September 2013 - Present
QVC June 2010 - September 2013
TELERX MARKETING, INC July 2009 - November 2009
ICT GROUP, INC January 1998 - January 2009
The Hibbert Group January 1996 - January 1998
Skills
Business Analysis, Process Improvement, Program Management, CRM, Call Center, Outsourcing, Customer Experience, Marketing Strategy, Operations Management, Vendor Management, Data Warehousing, Team Management, Product Development, Business Development, Performance Management, Leadership, Call Centers, Management, Business Intelligence, Strategic Planning, Customer Retention, Account Management, Integration, Project Management, Team Leadership, Forecasting, Start-ups, Competitive Analysis, Cross-functional Team..., Business Process..., Strategy, Change Management, Telecommunications, Requirements Analysis, Customer Satisfaction, E-commerce, Analytics, Project Portfolio..., Team Building
Education
Drexel University 1986 — 1998
Bachelor of Science Dual, Business Administration & Operations Management/Management Information Systems
Bucks County Community College
Janelle Leo Janelle Leo's Corporate Call Center, Inc. Experience October 2014 - Present
Job Team Lead at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. October 2014 - Present
Chestnut Hill College October 2013 - January 2015
Samuel Fels High School October 2012 - May 2013
Education
Chestnut Hill College 2013 — 2017
Forensic Biology Major
Corporate Call Center, Inc. October 2014 - Present
Chestnut Hill College October 2013 - January 2015
Samuel Fels High School October 2012 - May 2013
Education
Chestnut Hill College 2013 — 2017
Forensic Biology Major
Brian Bonds Brian Bonds's Corporate Call Center, Inc. Experience September 2014 - February 2015
Job Licensed Insurance Agent at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. September 2014 - February 2015
The Franklin Institute February 2011 - July 2014
Avon January 2008 - December 2011
Community College of Philadelphia February 2010 - May 2010
Skills
Microsoft Office, Customer Service, Direct Sales, Cash Management, Call Center, Clerical Skills, Multi Tasking, Organization, Client Relations Skills, Reliable, Call Centers, Facebook, Social Networking, Sales, Insurance, Customer Satisfaction, Customer Experience, PowerPoint, Event Planning, Research
Education
Community College of Philadelphia 2006 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Murrell Dobbins Vo-Tech High School 1999 — 2003
Diploma, Fashion/Apparel Design
Corporate Call Center, Inc. September 2014 - February 2015
The Franklin Institute February 2011 - July 2014
Avon January 2008 - December 2011
Community College of Philadelphia February 2010 - May 2010
Skills
Microsoft Office, Customer Service, Direct Sales, Cash Management, Call Center, Clerical Skills, Multi Tasking, Organization, Client Relations Skills, Reliable, Call Centers, Facebook, Social Networking, Sales, Insurance, Customer Satisfaction, Customer Experience, PowerPoint, Event Planning, Research
Education
Community College of Philadelphia 2006 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Murrell Dobbins Vo-Tech High School 1999 — 2003
Diploma, Fashion/Apparel Design
Christopher Calvano Christopher Calvano's Corporate Call Center, Inc. Experience September 2014 - November 2014
Job Service Associate at Giant Food Stores
Industry Retail
Experience
Giant Food February 2011 - Present
Corporate Call Center, Inc. September 2014 - November 2014
Toys R Us December 2010 - January 2011
Spirit Halloween October 2010 - October 2010
Skills
Java, Microsoft Word, Microsoft Excel, PowerPoint, Writing, Game Design, Photoshop, Retail, Leadership, Sales, Flash, Dreamweaver, JavaScript, Advertising, Customer Satisfaction, Customer Service, Time Management, Inventory Management, Unity, Unity3D
Education
Montgomery County Community College
Associate of Arts and Sciences (A.A.S.), Game and Interactive Media Design
Giant Food February 2011 - Present
Corporate Call Center, Inc. September 2014 - November 2014
Toys R Us December 2010 - January 2011
Spirit Halloween October 2010 - October 2010
Skills
Java, Microsoft Word, Microsoft Excel, PowerPoint, Writing, Game Design, Photoshop, Retail, Leadership, Sales, Flash, Dreamweaver, JavaScript, Advertising, Customer Satisfaction, Customer Service, Time Management, Inventory Management, Unity, Unity3D
Education
Montgomery County Community College
Associate of Arts and Sciences (A.A.S.), Game and Interactive Media Design
Lisa Tull Lisa Tull's Corporate Call Center, Inc. Experience September 2015 - Present
Job Market Research Project Manager
Industry Market Research
Experience
Corporate Call Center, Inc. September 2015 - Present
West Chester Bird Club March 2014 - Present
Corporate Call Center, Inc. 2014 - Present
Philadelphia Freedom Valley YMCA 2010 - Present
National Park Service Volunteers-In-Parks 2009 - Present
SSRS/Social Science Research Solutions 2012 - 2013
Optimal Strategix Group, Inc. 2011 - 2012
Phoenixville Area Time Bank 2010 - 2011
TNS Custom Research 2007 - 2009
TNS Custom Research 1990 - 2007
Skills
Project Management, Online Advertising, Survey Design, Quantitative Research, Qualitative Research, Customer Insight, Market Research, Segmentation, Marketing Research, Competitive Intelligence, Questionnaire Design, SPSS, Data Analysis, Focus Groups, Online Research, Analytics, Report Writing, SAS, Competitive Analysis, Consumer Behaviour, Advertising Research, Confirmit, Leadership, Primary Research, Management, Proposal Writing, CRM, Brand Equity, Mystery Shopping, Secondary Research, Research Design, Strategy, Program Management, Analysis, FMCG, Brand Loyalty, Statistics, Market Intelligence, Research, Client Services, Survey Research, Customer Experience, Shopper Marketing, Business Insights, Questionnaires, Quantitative Analytics, Market Analysis, Strategic Consulting, Data Mining, Team Management
Education
Corporate Call Center, Inc.
Pennsylvania State Accident & Health Insurance License
Penn State University, Graduate Professional Studies
Project Management Certificate- May 2011
Gettysburg College
Liberal Arts Concentration
Corporate Call Center, Inc. September 2015 - Present
West Chester Bird Club March 2014 - Present
Corporate Call Center, Inc. 2014 - Present
Philadelphia Freedom Valley YMCA 2010 - Present
National Park Service Volunteers-In-Parks 2009 - Present
SSRS/Social Science Research Solutions 2012 - 2013
Optimal Strategix Group, Inc. 2011 - 2012
Phoenixville Area Time Bank 2010 - 2011
TNS Custom Research 2007 - 2009
TNS Custom Research 1990 - 2007
Skills
Project Management, Online Advertising, Survey Design, Quantitative Research, Qualitative Research, Customer Insight, Market Research, Segmentation, Marketing Research, Competitive Intelligence, Questionnaire Design, SPSS, Data Analysis, Focus Groups, Online Research, Analytics, Report Writing, SAS, Competitive Analysis, Consumer Behaviour, Advertising Research, Confirmit, Leadership, Primary Research, Management, Proposal Writing, CRM, Brand Equity, Mystery Shopping, Secondary Research, Research Design, Strategy, Program Management, Analysis, FMCG, Brand Loyalty, Statistics, Market Intelligence, Research, Client Services, Survey Research, Customer Experience, Shopper Marketing, Business Insights, Questionnaires, Quantitative Analytics, Market Analysis, Strategic Consulting, Data Mining, Team Management
Education
Corporate Call Center, Inc.
Pennsylvania State Accident & Health Insurance License
Penn State University, Graduate Professional Studies
Project Management Certificate- May 2011
Gettysburg College
Liberal Arts Concentration
Lynne Bonde Lynne Bonde's Corporate Call Center, Inc. Experience July 2009 - May 2014
Job Consumer Response at Telerx
Industry Insurance
Experience
Telerx September 2014 - Present
Corporate Call Center, Inc. July 2009 - May 2014
Trion Group September 2010 - September 2011
ICT Group 2005 - 2007
Fleet Credit Card Services 2001 - 2006
Skills
Customer Service, Call Center, Insurance, Vendor Management, Strategic Planning, Quality Assurance, Call Centers, Medicare, Process Improvement, Training, Employee Benefits, Leadership, Customer Satisfaction, Coaching, Health Insurance, Program Management, Sales, Team Leadership, Team Building, Customer Experience, Customer Retention, Performance Management
Education
New England College of Business and Finance
Temple University
Telerx September 2014 - Present
Corporate Call Center, Inc. July 2009 - May 2014
Trion Group September 2010 - September 2011
ICT Group 2005 - 2007
Fleet Credit Card Services 2001 - 2006
Skills
Customer Service, Call Center, Insurance, Vendor Management, Strategic Planning, Quality Assurance, Call Centers, Medicare, Process Improvement, Training, Employee Benefits, Leadership, Customer Satisfaction, Coaching, Health Insurance, Program Management, Sales, Team Leadership, Team Building, Customer Experience, Customer Retention, Performance Management
Education
New England College of Business and Finance
Temple University
Louis Garrett Louis Garrett's Corporate Call Center, Inc. Experience July 2013 - Present
Job Benefits Consultant at Aflac
Industry Venture Capital & Private Equity
Experience
Corporate Call Center, Inc. July 2013 - Present
Aflac January 2013 - Present
VERIZON ENTERPRISE August 1994 - August 2012
Verizon January 2005 - May 2010
Verizon August 1998 - 2005
Skills
Managed Services, Co-location, Unified Communications, MPLS, Sales Engineering, Telephony, Solution Selling, DSL, Telecommunications, VoIP, Call Center, Ethernet, RFP, ATM networks, LAN-WAN, SIP Trunking, Wireless, Forecasting, Management, WAN, Team Leadership, CRM, IP, SIP, Strategy, CPE, T1, Sales, Customer Satisfaction, Direct Sales, Cisco Technologies, Cloud Computing, Data Center, Sales Process, Selling, Frame Relay, Hosted Services, Network Design, SaaS, Customer Retention, Salesforce.com, Avaya, Professional Services, Internet Services, PRI, DWDM, Long Distance, Call Centers, Broadband, Video Conferencing
Education
Temple University 1987 — 1992
Corporate Call Center, Inc. July 2013 - Present
Aflac January 2013 - Present
VERIZON ENTERPRISE August 1994 - August 2012
Verizon January 2005 - May 2010
Verizon August 1998 - 2005
Skills
Managed Services, Co-location, Unified Communications, MPLS, Sales Engineering, Telephony, Solution Selling, DSL, Telecommunications, VoIP, Call Center, Ethernet, RFP, ATM networks, LAN-WAN, SIP Trunking, Wireless, Forecasting, Management, WAN, Team Leadership, CRM, IP, SIP, Strategy, CPE, T1, Sales, Customer Satisfaction, Direct Sales, Cisco Technologies, Cloud Computing, Data Center, Sales Process, Selling, Frame Relay, Hosted Services, Network Design, SaaS, Customer Retention, Salesforce.com, Avaya, Professional Services, Internet Services, PRI, DWDM, Long Distance, Call Centers, Broadband, Video Conferencing
Education
Temple University 1987 — 1992
Meg Finley's Corporate Call Center, Inc. Experience September 2012 - August 2013
Job Coordinator for Early Childhood Programs at United Way of Greater Philadelphia and Southern New Jersey
Industry Nonprofit Organization Management
Experience
United Way of Greater Philadelphia and Southern New Jersey April 2013 - Present
Corporate Call Center, Inc. September 2012 - August 2013
Aflac June 2012 - April 2013
JEVS Supports for Independence March 2013 - March 2013
United Way of Southeastern Pennsylvania December 2012 - February 2013
Skills
Electronic Databases, Employee Benefits, Insurance, Leadership, Strategic Planning, Public Speaking, Project Management, Microsoft Excel, Customer Service, Microsoft Office, Management, Time Management, Training, Sales, Social Networking, Data Analysis, Microsoft Word, Outlook, Childcare, Nonprofits, Community Impact
Education
Penn State University 2008 — 2012
Bachelor of Arts (B.A.), International Relations, 3.09
United Way of Greater Philadelphia and Southern New Jersey April 2013 - Present
Corporate Call Center, Inc. September 2012 - August 2013
Aflac June 2012 - April 2013
JEVS Supports for Independence March 2013 - March 2013
United Way of Southeastern Pennsylvania December 2012 - February 2013
Skills
Electronic Databases, Employee Benefits, Insurance, Leadership, Strategic Planning, Public Speaking, Project Management, Microsoft Excel, Customer Service, Microsoft Office, Management, Time Management, Training, Sales, Social Networking, Data Analysis, Microsoft Word, Outlook, Childcare, Nonprofits, Community Impact
Education
Penn State University 2008 — 2012
Bachelor of Arts (B.A.), International Relations, 3.09
Katelyn Tausendfreundt's Corporate Call Center, Inc. Experience August 2011 - February 2014
Job Customer Care Associate at Health Advocate
Industry Health, Wellness and Fitness
Experience
Health Advocate August 2014 - Present
Mark Group, Inc. February 2014 - July 2014
Corporate Call Center, Inc. August 2011 - February 2014
Act II Playhouse December 2008 - February 2009
Skills
Microsoft Office, Knowledge Base, Customer Service, Team Leadership, Quality Assurance, Data Entry, Microsoft Works, Microsoft Excel, PowerPoint, Customer Retention, HIPAA, ThinConnect, CCTS, Typing, Theatre, Call Centers, Leadership, Training, Health Insurance
Education
Rosemont College 2010 — 2011
N/a, Undeclared, N/a
Health Advocate August 2014 - Present
Mark Group, Inc. February 2014 - July 2014
Corporate Call Center, Inc. August 2011 - February 2014
Act II Playhouse December 2008 - February 2009
Skills
Microsoft Office, Knowledge Base, Customer Service, Team Leadership, Quality Assurance, Data Entry, Microsoft Works, Microsoft Excel, PowerPoint, Customer Retention, HIPAA, ThinConnect, CCTS, Typing, Theatre, Call Centers, Leadership, Training, Health Insurance
Education
Rosemont College 2010 — 2011
N/a, Undeclared, N/a
Shirley Williams-Mesquita Shirley Williams-Mesquita's Corporate Call Center, Inc. Experience October 2012 - December 2012
Job Attended Temple University
Industry
Experience
MSI International, Inc October 2014 - Present
Corporate Call Center, Inc. October 2012 - December 2012
National Allied Bureau June 2003 - June 2004
Skills
Medical Billing and..., Microsoft Office, Computer-literate..., Typing, Customer Service, Clerical Skills
Education
Temple University 2014 — 2014
MSI International, Inc October 2014 - Present
Corporate Call Center, Inc. October 2012 - December 2012
National Allied Bureau June 2003 - June 2004
Skills
Medical Billing and..., Microsoft Office, Computer-literate..., Typing, Customer Service, Clerical Skills
Education
Temple University 2014 — 2014
Deborah E Busch Deborah E Busch's Corporate Call Center, Inc. Experience August 2014 - Present
Job Artist at D'Eyre Expressions
Industry Retail
Experience
Corporate Call Center, Inc. August 2014 - Present
D'Eyre Expressions January 2011 - Present
Plant Essentials April 2013 - August 2013
Lowe's October 2008 - March 2013
Skills
Retail, Cashiering, Loss Prevention, Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Microsoft Word, Inventory Management, Leadership, Merchandising, PowerPoint
Education
Montgomery County Community College 2005 — 2006
Business Administration, Management and Operations, 3.95
Orlando College, Winter Park, FLA 1990 — 1992
Associates Degree, Commercal Art
Corporate Call Center, Inc. August 2014 - Present
D'Eyre Expressions January 2011 - Present
Plant Essentials April 2013 - August 2013
Lowe's October 2008 - March 2013
Skills
Retail, Cashiering, Loss Prevention, Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Microsoft Word, Inventory Management, Leadership, Merchandising, PowerPoint
Education
Montgomery County Community College 2005 — 2006
Business Administration, Management and Operations, 3.95
Orlando College, Winter Park, FLA 1990 — 1992
Associates Degree, Commercal Art
Chelsea Nicosia Chelsea Nicosia's Corporate Call Center, Inc. Experience September 2014 - 2014
Job Legal Secretary at Pachtman Law Offices
Industry Legal Services
Experience
Pachtman Law Offices May 2015 - Present
Fellini Cafe 2012 - Present
Henry's Fine Jewelry May 2006 - Present
Corporate Call Center, Inc. September 2014 - 2014
Scenic Hills Elementary School September 2006 - May 2007
Skills
Medicare, Medicare Prescription..., Health Insurance, Sales, Time Management, Teaching, Facebook, Customer Service, Data Entry, Merchandising, Social Networking, Hiring Employees, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Temporary Staffing, PowerPoint, Building Relationships, Employee Training, Trade Shows, employee scheduling, SPSS, Management
Education
West Chester University of Pennsylvania 2009 — 2012
Bachelor's degree, Psychology
Shippensburg University of Pennsylvania 2007 — 2009
Pachtman Law Offices May 2015 - Present
Fellini Cafe 2012 - Present
Henry's Fine Jewelry May 2006 - Present
Corporate Call Center, Inc. September 2014 - 2014
Scenic Hills Elementary School September 2006 - May 2007
Skills
Medicare, Medicare Prescription..., Health Insurance, Sales, Time Management, Teaching, Facebook, Customer Service, Data Entry, Merchandising, Social Networking, Hiring Employees, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Temporary Staffing, PowerPoint, Building Relationships, Employee Training, Trade Shows, employee scheduling, SPSS, Management
Education
West Chester University of Pennsylvania 2009 — 2012
Bachelor's degree, Psychology
Shippensburg University of Pennsylvania 2007 — 2009
Patrice Dominique Patrice Dominique's Corporate Call Center, Inc. Experience August 2013 - December 2014
Job Member/Provider Services at AmeriHealth Caritas
Industry Financial Services
Experience
Corporate Call Center, Inc. August 2013 - December 2014
Great Harvest Bread Company July 2009 - April 2010
Community College of Philadelphia February 2007 - November 2007
Coldwell Banker June 2005 - September 2005
Skills
Customer Service, Automotive, Packaging, Inventory, Cash-handling, Reservation, Copying, Delivery Operations, retail, sales, Microsoft Office 2007, Microsoft Office, Customer Satisfaction, Sales, Administrative..., Retail, Access, Telephone Skills, Time Management, Data Entry, Critical Thinking, Market Research, Cashiering, Insurance, Inventory Management, Leadership, Customer Experience, Outlook, Call Centers, Training, Customer Retention, Administrative..., Microsoft Excel, Team Building
Education
University of Phoenix 2012 — 2016
Bachelors Degree, Business Management/Finance
Corporate Call Center, Inc. August 2013 - December 2014
Great Harvest Bread Company July 2009 - April 2010
Community College of Philadelphia February 2007 - November 2007
Coldwell Banker June 2005 - September 2005
Skills
Customer Service, Automotive, Packaging, Inventory, Cash-handling, Reservation, Copying, Delivery Operations, retail, sales, Microsoft Office 2007, Microsoft Office, Customer Satisfaction, Sales, Administrative..., Retail, Access, Telephone Skills, Time Management, Data Entry, Critical Thinking, Market Research, Cashiering, Insurance, Inventory Management, Leadership, Customer Experience, Outlook, Call Centers, Training, Customer Retention, Administrative..., Microsoft Excel, Team Building
Education
University of Phoenix 2012 — 2016
Bachelors Degree, Business Management/Finance
Ken Walters Ken Walters's Corporate Call Center, Inc. Experience October 2013 - December 2013
Job Energetic, Dynamic and Results Producing Call Center Support Manager Specializing in Quality Assurance and Training
Industry Outsourcing/Offshoring
Experience
Penn State Milton S. Hershey Medical Center April 2015 - Present
Corporate Call Center, Inc. October 2013 - December 2013
Corporate Call Center, Inc. August 2010 - October 2013
ICT Group September 2008 - February 2010
ICT Group September 2006 - September 2008
ICT Group April 2006 - September 2006
ICT Group October 2005 - April 2006
Bucks County Coffee Co August 2002 - May 2004
Brunswick Indoor Recreation Group September 1998 - October 2000
Skills
Training, Quality Assurance, Call Centers, Process Improvement, Leadership, Call Center, Call Center Development, Customer Satisfaction, Management, Auditing, Coaching, Workforce Management, Customer Service, Business Process..., Sales, Budgets, Customer Retention, CRM, Customer Experience, Outsourcing, Staff Development, Staff Management, Employee Training, Telemarketing, Process Management, BPO, Team Leadership, Time Management, Telecommunications, Professional..., Team Building, Analysis, Program Management, Performance Management, Sales Management, Inbound Marketing, Cross-functional Team..., Sop, Software Documentation, Marketing, Quality Management, Contact Centers, Process Simulation, Operations Management, Team Management, Hiring, Avaya, Recruiting
Education
Capella University 2014 — 2016
Bachelor's Degree, Business/Management and Leadership
Central High School 1996 — 2000
Diploma; a ceremonial BA degree, general liberal arts
Penn State Milton S. Hershey Medical Center April 2015 - Present
Corporate Call Center, Inc. October 2013 - December 2013
Corporate Call Center, Inc. August 2010 - October 2013
ICT Group September 2008 - February 2010
ICT Group September 2006 - September 2008
ICT Group April 2006 - September 2006
ICT Group October 2005 - April 2006
Bucks County Coffee Co August 2002 - May 2004
Brunswick Indoor Recreation Group September 1998 - October 2000
Skills
Training, Quality Assurance, Call Centers, Process Improvement, Leadership, Call Center, Call Center Development, Customer Satisfaction, Management, Auditing, Coaching, Workforce Management, Customer Service, Business Process..., Sales, Budgets, Customer Retention, CRM, Customer Experience, Outsourcing, Staff Development, Staff Management, Employee Training, Telemarketing, Process Management, BPO, Team Leadership, Time Management, Telecommunications, Professional..., Team Building, Analysis, Program Management, Performance Management, Sales Management, Inbound Marketing, Cross-functional Team..., Sop, Software Documentation, Marketing, Quality Management, Contact Centers, Process Simulation, Operations Management, Team Management, Hiring, Avaya, Recruiting
Education
Capella University 2014 — 2016
Bachelor's Degree, Business/Management and Leadership
Central High School 1996 — 2000
Diploma; a ceremonial BA degree, general liberal arts
Jarred Lewis Jarred Lewis's Corporate Call Center, Inc. Experience October 2013 - Present
Job Retail Professional
Industry Insurance
Experience
Corporate Call Center, Inc. October 2013 - Present
Weis Markets Inc August 2012 - November 2012
Giant Food Stores Inc April 2010 - August 2012
Shannondell Retirement Home September 2008 - January 2010
genuardis August 2007 - February 2008
Skills
Electronics, Microsoft Office, Software Installation, Musicians, Religion, Student Counseling, Stocking, Management, Persuasiveness, Persuasive Writing, Public Speaking, Motivational Speaking, Impromptu Speaking, Problem Solving, Christian Ministry
Education
Montgomery County Community College
Human Services
Norristown Area High School
General Studies
Corporate Call Center, Inc. October 2013 - Present
Weis Markets Inc August 2012 - November 2012
Giant Food Stores Inc April 2010 - August 2012
Shannondell Retirement Home September 2008 - January 2010
genuardis August 2007 - February 2008
Skills
Electronics, Microsoft Office, Software Installation, Musicians, Religion, Student Counseling, Stocking, Management, Persuasiveness, Persuasive Writing, Public Speaking, Motivational Speaking, Impromptu Speaking, Problem Solving, Christian Ministry
Education
Montgomery County Community College
Human Services
Norristown Area High School
General Studies
Darthon Newman's Corporate Call Center, Inc. Experience September 2011 - 2013
Job Martial arts and Boxing Assistant Instructor at NWMMA
Industry Health, Wellness and Fitness
Experience
RAW Sushi & Sumo Lounge May 2014 - Present
NWMMA September 2010 - Present
OfficeTeam January 2012 - April 2015
Brazen Boxing & MMA 2012 - 2014
Corporate Call Center, Inc. September 2011 - 2013
CareersUSA October 2010 - 2012
Play N Trade Video Games July 2011 - November 2011
Abercrombie & Fitch April 2008 - October 2009
Hollister Co. October 2007 - January 2008
Metro One LPSG October 2006 - September 2007
Skills
Loss Prevention, Physical Security, Surveillance, First Aid, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Technologies, Apple, Blogging, public r, Sales, Customer Service, Fitness Training, Martial Arts, Public Speaking, Social Media, Social Networking
Education
National Massage Therapy Institute 2012 — 2015
Massage Therapy/Therapeutic Massage
RAW Sushi & Sumo Lounge May 2014 - Present
NWMMA September 2010 - Present
OfficeTeam January 2012 - April 2015
Brazen Boxing & MMA 2012 - 2014
Corporate Call Center, Inc. September 2011 - 2013
CareersUSA October 2010 - 2012
Play N Trade Video Games July 2011 - November 2011
Abercrombie & Fitch April 2008 - October 2009
Hollister Co. October 2007 - January 2008
Metro One LPSG October 2006 - September 2007
Skills
Loss Prevention, Physical Security, Surveillance, First Aid, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Technologies, Apple, Blogging, public r, Sales, Customer Service, Fitness Training, Martial Arts, Public Speaking, Social Media, Social Networking
Education
National Massage Therapy Institute 2012 — 2015
Massage Therapy/Therapeutic Massage
Joseph Yannuzzi Jr. Joseph Yannuzzi Jr.'s Corporate Call Center, Inc. Experience 2005 - 2010
Job Sales Representative at Bravo Health
Industry Hospital & Health Care
Experience
Bravo Health June 2010 - Present
The Carney Group 2005 - 2010
Corporate Call Center, Inc. 2005 - 2010
Education
Bucks County Community College 1970 — 1972
Associate, Liberal Arts
Bravo Health June 2010 - Present
The Carney Group 2005 - 2010
Corporate Call Center, Inc. 2005 - 2010
Education
Bucks County Community College 1970 — 1972
Associate, Liberal Arts
Frank Pettinato Frank Pettinato's Corporate Call Center, Inc. Experience March 2010 - April 2013
Job Business Services and CPG/OTC Executive; Driver of Growth, Brands and Teams; Innovator and Strategist
Industry Executive Office
Experience
Telerx April 2013 - Present
Corporate Call Center, Inc. March 2010 - April 2013
Solebury Brands July 2007 - September 2009
Ascendia Brands Inc. December 2002 - July 2007
The Hermes Group December 2002 - January 2007
The Standing Stone Group March 1998 - December 2002
US Web 1996 - 1998
IXC Communications 1996 - 1997
GE 1995 - 1996
Lucent Technologies 1988 - 1995
Skills
Shareholder, Mergers, Strategic Planning, New Business Development, Contract Negotiation, Restructuring, Negotiation, Business Strategy, Executive Management, Private Equity, Entrepreneurship, Venture Capital, Start-ups, Management Consulting, Due Diligence, CRM, Risk Management, Divestitures, Business Development, Project Management, Training, Sales, Mergers & Acquisitions, Leadership, Team Building, Process Improvement, Call Centers, Management, Program Management, Telecommunications, Outsourcing, Strategy, Vendor Management, Sales Management, Strategic Partnerships, P&L Management, Cross-functional Team..., Human Resources, Business Process..., Marketing Strategy, Account Management, Team Leadership, Marketing, Customer Service, Finance, Change Management, Operations Management, Product Development, Coaching, Business Analysis
Education
Saint Joseph's University 1994 — 1996
Master of Business Administration (M.B.A.), International Business
Temple University 1985 — 1988
BS, Mechanical Engineering
Telerx April 2013 - Present
Corporate Call Center, Inc. March 2010 - April 2013
Solebury Brands July 2007 - September 2009
Ascendia Brands Inc. December 2002 - July 2007
The Hermes Group December 2002 - January 2007
The Standing Stone Group March 1998 - December 2002
US Web 1996 - 1998
IXC Communications 1996 - 1997
GE 1995 - 1996
Lucent Technologies 1988 - 1995
Skills
Shareholder, Mergers, Strategic Planning, New Business Development, Contract Negotiation, Restructuring, Negotiation, Business Strategy, Executive Management, Private Equity, Entrepreneurship, Venture Capital, Start-ups, Management Consulting, Due Diligence, CRM, Risk Management, Divestitures, Business Development, Project Management, Training, Sales, Mergers & Acquisitions, Leadership, Team Building, Process Improvement, Call Centers, Management, Program Management, Telecommunications, Outsourcing, Strategy, Vendor Management, Sales Management, Strategic Partnerships, P&L Management, Cross-functional Team..., Human Resources, Business Process..., Marketing Strategy, Account Management, Team Leadership, Marketing, Customer Service, Finance, Change Management, Operations Management, Product Development, Coaching, Business Analysis
Education
Saint Joseph's University 1994 — 1996
Master of Business Administration (M.B.A.), International Business
Temple University 1985 — 1988
BS, Mechanical Engineering
Chris Bellis's Corporate Call Center, Inc. Experience September 2010 - August 2011
Job Vacation Expert & Travel Consultant at Liberty Travel
Industry Leisure, Travel & Tourism
Experience
Liberty Travel September 2014 - Present
Clarifi (formerly CCCS of Delaware Valley) October 2012 - March 2014
Clarifi (formerly CCCS of Delaware Valley) February 2012 - October 2012
Clarifi (formerly CCCS of Delaware Valley) July 2011 - February 2012
Corporate Call Center, Inc. September 2010 - August 2011
Market Resource Partners March 2011 - May 2011
PeopleMetrics September 2009 - September 2010
The Video Library & West Philly Comics February 2009 - December 2009
RKO Video Rental & South Philly Comics February 2009 - December 2009
MiND TV March 2009 - July 2009
Skills
APEX, DMS, Siebel, Microsoft Office, Adobe Creative Suite, QuarkXPress, Salesforce.com, Jigsaw, LinkedIn, Google Apps, Marketing, Editing, Document Management, Social Media, Research, PowerPoint, Market Research, Photoshop, Non-profits, Oracle Application..., Data Analysis, Social Media Marketing, Blogging, Training, Nonprofits, Sales, Customer Service, Coaching, Budgets, Leadership, Microsoft Excel, Community Outreach, Public Speaking, Strategic Planning, Program Management, Fundraising, Social Networking, Public Relations, Time Management, Leadership Development, Microsoft Word, Facebook, Management, Volunteer Management
Education
University of Pennsylvania 2002 — 2006
Bachelor of Arts, Literature, Journalism & Print Media Culture
Hopkins School 1998 — 2002
High School Diploma, College Preparatory
Amity Junior High School 1996 — 1998
Beecher Road School 1990 — 1996
St. Aiden's 1989 — 1990
Liberty Travel September 2014 - Present
Clarifi (formerly CCCS of Delaware Valley) October 2012 - March 2014
Clarifi (formerly CCCS of Delaware Valley) February 2012 - October 2012
Clarifi (formerly CCCS of Delaware Valley) July 2011 - February 2012
Corporate Call Center, Inc. September 2010 - August 2011
Market Resource Partners March 2011 - May 2011
PeopleMetrics September 2009 - September 2010
The Video Library & West Philly Comics February 2009 - December 2009
RKO Video Rental & South Philly Comics February 2009 - December 2009
MiND TV March 2009 - July 2009
Skills
APEX, DMS, Siebel, Microsoft Office, Adobe Creative Suite, QuarkXPress, Salesforce.com, Jigsaw, LinkedIn, Google Apps, Marketing, Editing, Document Management, Social Media, Research, PowerPoint, Market Research, Photoshop, Non-profits, Oracle Application..., Data Analysis, Social Media Marketing, Blogging, Training, Nonprofits, Sales, Customer Service, Coaching, Budgets, Leadership, Microsoft Excel, Community Outreach, Public Speaking, Strategic Planning, Program Management, Fundraising, Social Networking, Public Relations, Time Management, Leadership Development, Microsoft Word, Facebook, Management, Volunteer Management
Education
University of Pennsylvania 2002 — 2006
Bachelor of Arts, Literature, Journalism & Print Media Culture
Hopkins School 1998 — 2002
High School Diploma, College Preparatory
Amity Junior High School 1996 — 1998
Beecher Road School 1990 — 1996
St. Aiden's 1989 — 1990
Amy Hollinger Amy Hollinger's Corporate Call Center, Inc. Experience September 2010 - December 2012
Job Program Coordinator, Community Builder
Industry Nonprofit Organization Management
Experience
Girl Scouts of Central & Southern NJ September 2015 - Present
South Jersey Writers' Group August 2009 - Present
Get Out Philadelphia 2006 - Present
ARI February 2013 - September 2015
Corporate Call Center, Inc September 2010 - December 2012
Corporate Call Center, Inc. January 2011 - July 2012
Corporate Call Center, Inc. May 2011 - January 2012
St. Thomas the Apostle Parish June 2007 - October 2008
St. Rose of Lima 2005 - 2007
Starbucks Coffee Company September 2004 - January 2006
Skills
Leadership, Marketing, Social Media, Training, Event Planning, Management, Social Media Marketing, Public Speaking, Fundraising, Customer Service, Sales, Advertising, Blogging, Program Management, Salesforce.com, Social Networking, Microsoft Office, Recruiting, Team Building, Newsletters, Research, Public Relations, Lead Generation, Editing, Copywriting, Strategic Planning, Coaching, Online Advertising, Marketing Communications, Marketing Strategy, CRM, Microsoft Excel, PowerPoint, Team Leadership, Project Management, Process Improvement, Microsoft Word, Analysis, New Business Development, Business Development, Sales Management, Publishing Services, Volunteer Management, Community Building, Building Community..., Early-stage Startups, Membership Development, Member Relations
Education
Towson University 1996 — 2000
BA, Electronic Media & Film Production, German
Social Media Magic University 2010 — 2010
Certificate, Social Media Strategist
Girl Scouts of Central & Southern NJ September 2015 - Present
South Jersey Writers' Group August 2009 - Present
Get Out Philadelphia 2006 - Present
ARI February 2013 - September 2015
Corporate Call Center, Inc September 2010 - December 2012
Corporate Call Center, Inc. January 2011 - July 2012
Corporate Call Center, Inc. May 2011 - January 2012
St. Thomas the Apostle Parish June 2007 - October 2008
St. Rose of Lima 2005 - 2007
Starbucks Coffee Company September 2004 - January 2006
Skills
Leadership, Marketing, Social Media, Training, Event Planning, Management, Social Media Marketing, Public Speaking, Fundraising, Customer Service, Sales, Advertising, Blogging, Program Management, Salesforce.com, Social Networking, Microsoft Office, Recruiting, Team Building, Newsletters, Research, Public Relations, Lead Generation, Editing, Copywriting, Strategic Planning, Coaching, Online Advertising, Marketing Communications, Marketing Strategy, CRM, Microsoft Excel, PowerPoint, Team Leadership, Project Management, Process Improvement, Microsoft Word, Analysis, New Business Development, Business Development, Sales Management, Publishing Services, Volunteer Management, Community Building, Building Community..., Early-stage Startups, Membership Development, Member Relations
Education
Towson University 1996 — 2000
BA, Electronic Media & Film Production, German
Social Media Magic University 2010 — 2010
Certificate, Social Media Strategist
Charmi Desai Charmi Desai's Corporate Call Center, Inc. Experience February 2014 - April 2014
Job Receptionist & HR Coordinator at Capital Acquisitions
Industry Consumer Services
Experience
Capital Acquisitions July 2014 - October 2014
Corporate Call Center, Inc. February 2014 - April 2014
eClerx May 2013 - December 2013
IBM May 2012 - May 2013
Walgreens April 2009 - September 2011
Bank of America May 2005 - February 2007
Skills
Receptionist Duties, Telephone Reception, Sales and Service..., Customer Support, Customer Service, Human Resources
Education
Montgomery County Community College 2003 — 2006
Associate's degree, Web Development
West Deptford High School 2001 — 2003
High School Degree
West Deptford High School 2001 — 2003
High School, A
Capital Acquisitions July 2014 - October 2014
Corporate Call Center, Inc. February 2014 - April 2014
eClerx May 2013 - December 2013
IBM May 2012 - May 2013
Walgreens April 2009 - September 2011
Bank of America May 2005 - February 2007
Skills
Receptionist Duties, Telephone Reception, Sales and Service..., Customer Support, Customer Service, Human Resources
Education
Montgomery County Community College 2003 — 2006
Associate's degree, Web Development
West Deptford High School 2001 — 2003
High School Degree
West Deptford High School 2001 — 2003
High School, A
Carla Tyler-Polsz Carla Tyler-Polsz's Corporate Call Center, Inc. Experience December 2013 - May 2014
Job Licensed Health Care Insurance Telesales Agent
Industry Insurance
Experience
At Home March 2012 - Present
Corporate Call Center September 2014 - November 2014
Corporate Call Center, Inc. December 2013 - May 2014
Corporate Call Center, Inc. November 2013 - December 2013
Corporate Call Center, Inc. September 2013 - November 2013
Corporate Call Center, Inc. September 2012 - December 2012
Drexel University College of Medicine June 1995 - May 2010
Temple University School of Medicine January 1994 - May 1995
Connective Tissue Research Institute 1990 - 1993
Skills
Licensed Health..., Medicare Part D, Medicare Prescription..., Inbound telesales, Medicare, Telesales, Customer Service..., Billing Representative, Electronic Payment..., Clean Room Environments, Affordable Care Act, Call Centers, Five-9, Outbound Telesales, Appointment Setting, Ordering, Supply Ordering, Supply Inventory, Microsoft Office, Microsoft Word, Microsoft Excel, Staff Training, Adherent mammalian cell..., Mammalian Cell Culture, Primary Cell Culture, Cell Culture, Tissue Culture, Microscopy, Aseptic Technique, Dissection of embryonic..., Maintained transgenic..., Bred rodents for timed..., Dissection, Laboratory, Customer Service
Education
Temple University 1989 — 1993
Bachelor of Science, Biology
Delaware County Community College 1987 — 1989
Associate in Science, Natural Science
Delaware County Community College
Associate in Applied Science, Accounting
At Home March 2012 - Present
Corporate Call Center September 2014 - November 2014
Corporate Call Center, Inc. December 2013 - May 2014
Corporate Call Center, Inc. November 2013 - December 2013
Corporate Call Center, Inc. September 2013 - November 2013
Corporate Call Center, Inc. September 2012 - December 2012
Drexel University College of Medicine June 1995 - May 2010
Temple University School of Medicine January 1994 - May 1995
Connective Tissue Research Institute 1990 - 1993
Skills
Licensed Health..., Medicare Part D, Medicare Prescription..., Inbound telesales, Medicare, Telesales, Customer Service..., Billing Representative, Electronic Payment..., Clean Room Environments, Affordable Care Act, Call Centers, Five-9, Outbound Telesales, Appointment Setting, Ordering, Supply Ordering, Supply Inventory, Microsoft Office, Microsoft Word, Microsoft Excel, Staff Training, Adherent mammalian cell..., Mammalian Cell Culture, Primary Cell Culture, Cell Culture, Tissue Culture, Microscopy, Aseptic Technique, Dissection of embryonic..., Maintained transgenic..., Bred rodents for timed..., Dissection, Laboratory, Customer Service
Education
Temple University 1989 — 1993
Bachelor of Science, Biology
Delaware County Community College 1987 — 1989
Associate in Science, Natural Science
Delaware County Community College
Associate in Applied Science, Accounting
Tom LaPorta Tom LaPorta's Corporate Call Center, Inc. Experience June 2015 - Present
Job PreLicensing Trainer at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. June 2015 - Present
Bankers Life and Casualty Company March 2013 - May 2014
Corinthian Colleges 2007 - January 2013
GTI 2009 - 2009
School Board of Alachua County 2005 - 2006
Skills
Volunteer Management, Volunteer Training, Financial Aid, Microsoft Office, PHP, Political Organization, Education, Voter Registration, Volunteer Recruiting, Canvassing, Life Insurance, Medicare, Fixed Annuities, Sales Prospecting, Insurance, Sales, Admissions, Financial Analysis, Student Financial Aid
Education
University of Maryland University College 2014 — 2016
Master's Degree, Non-Profit/Public/Organizational Management
University of Florida 2000 — 2004
Bachelor of Arts (B.A.), Political Science
Corporate Call Center, Inc. June 2015 - Present
Bankers Life and Casualty Company March 2013 - May 2014
Corinthian Colleges 2007 - January 2013
GTI 2009 - 2009
School Board of Alachua County 2005 - 2006
Skills
Volunteer Management, Volunteer Training, Financial Aid, Microsoft Office, PHP, Political Organization, Education, Voter Registration, Volunteer Recruiting, Canvassing, Life Insurance, Medicare, Fixed Annuities, Sales Prospecting, Insurance, Sales, Admissions, Financial Analysis, Student Financial Aid
Education
University of Maryland University College 2014 — 2016
Master's Degree, Non-Profit/Public/Organizational Management
University of Florida 2000 — 2004
Bachelor of Arts (B.A.), Political Science
Prince Norfleet Prince Norfleet's Corporate Call Center, Inc. Experience April 2013 - Present
Job Recording, Mixing, and Mastering Engineer
Industry Media Production
Experience
Corporate Call Center, Inc. April 2013 - Present
Bell Tower Music August 2014 - December 2014
Corporate Call Center, Inc. October 2012 - April 2013
Corporate Call Center, Inc. June 2011 - October 2012
CCPTV January 2012 - May 2012
Skills
Recording, Media, Production, Audio Engineering, Music, Quality Development, Microsoft Office, Data Entry, Customer Service, Health Insurance, Pro Tools, Audio Editing, Video Editing, Audio Equipment, Audio, Telephone Skills, Writing, Mac, Broadcast, Sound, Quality Assurance, Process Improvement, Editing, Video, Training, Social Media, Team Building, Leadership, Social Networking
Education
Temple University 2012 — 2014
Bachelor of Arts (B.A.), Media Studies and Production
Community College of Philadelphia 2009 — 2012
Associate of Applied Science (A.A.S.), Sound Recording and Music Technology
Corporate Call Center, Inc. April 2013 - Present
Bell Tower Music August 2014 - December 2014
Corporate Call Center, Inc. October 2012 - April 2013
Corporate Call Center, Inc. June 2011 - October 2012
CCPTV January 2012 - May 2012
Skills
Recording, Media, Production, Audio Engineering, Music, Quality Development, Microsoft Office, Data Entry, Customer Service, Health Insurance, Pro Tools, Audio Editing, Video Editing, Audio Equipment, Audio, Telephone Skills, Writing, Mac, Broadcast, Sound, Quality Assurance, Process Improvement, Editing, Video, Training, Social Media, Team Building, Leadership, Social Networking
Education
Temple University 2012 — 2014
Bachelor of Arts (B.A.), Media Studies and Production
Community College of Philadelphia 2009 — 2012
Associate of Applied Science (A.A.S.), Sound Recording and Music Technology
Sharon González Sharon González's Corporate Call Center, Inc. Experience October 2009 - April 2010
Job International Operations Coordinator at International SOS
Industry Renewables & Environment
Experience
International SOS September 2013 - Present
Benefits Data Trust June 2012 - August 2013
Recyclebank November 2010 - January 2012
Corporate Call Center, Inc. October 2009 - April 2010
New Era Tickets 2009 - 2010
Skills
Customer Service, Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Sales, Training
Education
Temple University 2011 — 2013
Psychology
Delaware County Community College 2008 — 2010
Psychology
International SOS September 2013 - Present
Benefits Data Trust June 2012 - August 2013
Recyclebank November 2010 - January 2012
Corporate Call Center, Inc. October 2009 - April 2010
New Era Tickets 2009 - 2010
Skills
Customer Service, Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Sales, Training
Education
Temple University 2011 — 2013
Psychology
Delaware County Community College 2008 — 2010
Psychology
Walter Stokes Walter Stokes's Corporate Call Center, Inc. Experience 2013 - Present
Job Karatbars Affiliate: Save your money in LBMA 24kt gold and build strong passive residual income.
Industry Mining & Metals
Experience
Corporate Call Center, Inc. 2013 - Present
PACE 2013 - Present
Karatbars International 2014 - 2015
Karatbars International 2014 - 2015
Corporate Call Center, Inc. September 2008 - May 2012
CTB/McGraw Hill March 2003 - June 2009
Success International, Inc. 1997 - 1999
Skills
Insurance, Customer Service, Call Center, Team Building, Leadership, Management, Training, Sales, Account Management, Process Improvement, Quality Assurance, Customer Retention, Budgets, Call Centers, Coaching, Cross-functional Team..., Risk Management, Strategic Planning, Team Leadership, Microsoft Office, Vendor Management, Time Management, Operations Management, Marketing, Microsoft Word, Program Management, Software Documentation, Microsoft Excel, Business Analysis, Leadership Development, Analysis, Project Management, Performance Management, CRM, Contract Negotiation, Data Analysis, Customer Satisfaction, Strategy, Project Planning, New Business Development, Marketing Strategy, Entrepreneurship, Public Speaking, Small Business, Social Networking
Education
Dartmouth College 1955 — 1959
BA, Economics
Germantown Friends School
Corporate Call Center, Inc. 2013 - Present
PACE 2013 - Present
Karatbars International 2014 - 2015
Karatbars International 2014 - 2015
Corporate Call Center, Inc. September 2008 - May 2012
CTB/McGraw Hill March 2003 - June 2009
Success International, Inc. 1997 - 1999
Skills
Insurance, Customer Service, Call Center, Team Building, Leadership, Management, Training, Sales, Account Management, Process Improvement, Quality Assurance, Customer Retention, Budgets, Call Centers, Coaching, Cross-functional Team..., Risk Management, Strategic Planning, Team Leadership, Microsoft Office, Vendor Management, Time Management, Operations Management, Marketing, Microsoft Word, Program Management, Software Documentation, Microsoft Excel, Business Analysis, Leadership Development, Analysis, Project Management, Performance Management, CRM, Contract Negotiation, Data Analysis, Customer Satisfaction, Strategy, Project Planning, New Business Development, Marketing Strategy, Entrepreneurship, Public Speaking, Small Business, Social Networking
Education
Dartmouth College 1955 — 1959
BA, Economics
Germantown Friends School
Scott Kramer, SPHR, SHRM-SCP's Corporate Call Center, Inc. Experience November 2014 - Present
Job Chief Human Resources Officer (CHRO)
Industry Human Resources
Experience
Corporate Call Center, Inc. November 2014 - Present
Apple Leisure Group - CheapCaribbean.com June 2012 - November 2014
Project Transition July 2009 - June 2012
Optium Corporation January 2006 - July 2009
Trivirix 2004 - 2006
Saint Cloud Technical College 2002 - 2004
Electrolux Home Products 2001 - 2004
JDS Uniphase August 1999 - August 2001
Rowan University January 1991 - January 1998
Greater Media 1990 - 1995
Skills
Employee Benefits, Business Strategy, Technical Recruiting, Collective Bargaining, Education, Business Ethics, Mergers, Acquisition Integration, Talent Management, Performance Management, HRIS, Payroll Administration, Global Management, Succession Planning, Organizational..., Staff Development, Manufacturing, Mental Health, Compensation, Policy, Human Relations, Electronic Charting, Organizational Change, Benefits, Employment Law, Leadership Development, Payroll, Union Avoidance, Employee Relations, HR Policies, HR Strategy, Talent Acquisition, Onboarding, Employee Engagement, Labor Relations, Benefits Administration, Workforce Planning, Legal Compliance, Recruitment/Retention, HR Consulting, Organizational Design, Human Capital Management, Interviewing, Talent Development, Conflict Resolution, Organizational..., Applicant Tracking..., Change Management, Career Development, FMLA
Education
Rutgers University – Camden 1989 — 1991
MBA
Rowan University 1982 — 1986
BS
Harvard Business School 1993 — 1993
Certificate
Corporate Call Center, Inc. November 2014 - Present
Apple Leisure Group - CheapCaribbean.com June 2012 - November 2014
Project Transition July 2009 - June 2012
Optium Corporation January 2006 - July 2009
Trivirix 2004 - 2006
Saint Cloud Technical College 2002 - 2004
Electrolux Home Products 2001 - 2004
JDS Uniphase August 1999 - August 2001
Rowan University January 1991 - January 1998
Greater Media 1990 - 1995
Skills
Employee Benefits, Business Strategy, Technical Recruiting, Collective Bargaining, Education, Business Ethics, Mergers, Acquisition Integration, Talent Management, Performance Management, HRIS, Payroll Administration, Global Management, Succession Planning, Organizational..., Staff Development, Manufacturing, Mental Health, Compensation, Policy, Human Relations, Electronic Charting, Organizational Change, Benefits, Employment Law, Leadership Development, Payroll, Union Avoidance, Employee Relations, HR Policies, HR Strategy, Talent Acquisition, Onboarding, Employee Engagement, Labor Relations, Benefits Administration, Workforce Planning, Legal Compliance, Recruitment/Retention, HR Consulting, Organizational Design, Human Capital Management, Interviewing, Talent Development, Conflict Resolution, Organizational..., Applicant Tracking..., Change Management, Career Development, FMLA
Education
Rutgers University – Camden 1989 — 1991
MBA
Rowan University 1982 — 1986
BS
Harvard Business School 1993 — 1993
Certificate
Jannell Banks Jannell Banks's Corporate Call Center, Inc. Experience September 2013 - December 2013
Job Pivot Agent at The Hartford
Industry Consumer Services
Experience
The Hartford May 2014 - Present
Corporate Call Center, Inc. September 2013 - December 2013
Comcast April 2011 - January 2012
The Hartford July 2007 - April 2011
SEPTA July 2006 - July 2007
Skills
Licensed to Sell..., Customer Service, Call Centers, Outlook, Team Building, Training, Customer Satisfaction, Invoicing, Motivational Speaking
Education
Ashford University 2014 — 2016
Bachelor's degree, Behavioral Sciences
AIU 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services, 2.9
Metropolitian Career Center 2002 — 2003
Certification, Medical Billing / Medical Terminology, Passing Grade
Walter Biddle Saul High 1996 — 1999
Diploma, Academics and Agriculture, Passing Grade
The Hartford May 2014 - Present
Corporate Call Center, Inc. September 2013 - December 2013
Comcast April 2011 - January 2012
The Hartford July 2007 - April 2011
SEPTA July 2006 - July 2007
Skills
Licensed to Sell..., Customer Service, Call Centers, Outlook, Team Building, Training, Customer Satisfaction, Invoicing, Motivational Speaking
Education
Ashford University 2014 — 2016
Bachelor's degree, Behavioral Sciences
AIU 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services, 2.9
Metropolitian Career Center 2002 — 2003
Certification, Medical Billing / Medical Terminology, Passing Grade
Walter Biddle Saul High 1996 — 1999
Diploma, Academics and Agriculture, Passing Grade
Barry Valoris Barry Valoris's Corporate Call Center, Inc. Experience November 2009 - March 2010
Job Technical Support Rep at 1&1 Internet Inc.
Industry Public Relations and Communications
Experience
1&1 Internet, Inc. August 2011 - Present
Nutrisystem January 2011 - February 2011
USM April 2010 - September 2010
Corporate Call Center, Inc. November 2009 - March 2010
ProCall Solutions - Phildelphia November 2007 - May 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Research, PowerPoint, Microsoft Excel, Editing, Public Speaking, English, Teaching, Photoshop, Outlook, Windows, Social Media, Customer Satisfaction, Teamwork, Data Entry, Call Centers, Access
Education
Kutztown University of Pennsylvania 2001 — 2005
Bachelor's degree, Electronic media/ PR Journalism
1&1 Internet, Inc. August 2011 - Present
Nutrisystem January 2011 - February 2011
USM April 2010 - September 2010
Corporate Call Center, Inc. November 2009 - March 2010
ProCall Solutions - Phildelphia November 2007 - May 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Research, PowerPoint, Microsoft Excel, Editing, Public Speaking, English, Teaching, Photoshop, Outlook, Windows, Social Media, Customer Satisfaction, Teamwork, Data Entry, Call Centers, Access
Education
Kutztown University of Pennsylvania 2001 — 2005
Bachelor's degree, Electronic media/ PR Journalism
Syreeta Ellison's Corporate Call Center, Inc. Experience September 2013 - September 2015
Job Medicare Prescription Drugs and Customer Service Representative
Industry Insurance
Experience
Maine Line Health Systems October 2015 - Present
ManpowerGroup September 2013 - September 2015
Corporate Call Center, Inc. September 2013 - September 2015
Primerica Financial Services April 2012 - June 2015
MasterCuts Hair Salon October 2000 - November 2002
Browns ShopRite August 1997 - January 2000
Skills
Leadership, Financial Planning, Retirement Planning, Strategic Financial..., Customer Service, Microsoft Office, Health Insurance, Life Insurance, Microsoft Word, Microsoft Excel, Call Centers
Education
DeVry University 2015 — 2018
Medical Coding and Billing/Health Information Technology
Cape School 2015 — 2015
Continuing Education Class for Health and Life Insurance renewal
Primamerica University 2012 — 2012
Life Insurance License, Life Insurance
Herzing University Online 2006 — 2007
None, Medical Coding and Billing
Community College of Philadelphia 1994 — 1995
None, General Studies
Mercy Vocational High School 1989 — 1993
High School Diploma, General Studies and Cosmetology
Maine Line Health Systems October 2015 - Present
ManpowerGroup September 2013 - September 2015
Corporate Call Center, Inc. September 2013 - September 2015
Primerica Financial Services April 2012 - June 2015
MasterCuts Hair Salon October 2000 - November 2002
Browns ShopRite August 1997 - January 2000
Skills
Leadership, Financial Planning, Retirement Planning, Strategic Financial..., Customer Service, Microsoft Office, Health Insurance, Life Insurance, Microsoft Word, Microsoft Excel, Call Centers
Education
DeVry University 2015 — 2018
Medical Coding and Billing/Health Information Technology
Cape School 2015 — 2015
Continuing Education Class for Health and Life Insurance renewal
Primamerica University 2012 — 2012
Life Insurance License, Life Insurance
Herzing University Online 2006 — 2007
None, Medical Coding and Billing
Community College of Philadelphia 1994 — 1995
None, General Studies
Mercy Vocational High School 1989 — 1993
High School Diploma, General Studies and Cosmetology
Shelley Carter Shelley Carter's Corporate Call Center, Inc. Experience October 2010 - Present
Job Stategic Business Unit Manager at Corporate Call Center
Industry Telecommunications
Experience
Corporate Call Center, Inc. October 2010 - Present
Toll Brothers Intergrated June 1998 - February 2006
American Medical Response May 1990 - January 2006
Skills
Insurance, Call Center, Call Center Development, Microsoft Office, payroll, Quality Assurance, Customer Service, Training, Payroll, Data Entry, Team Building, Call Centers, Coaching, Sales, Customer Satisfaction, Supervisory Skills, Process Improvement, Customer Retention, Team Leadership, Leadership, Employee Training, Customer Experience, Time Management, Performance Management, Recruiting, Vendor Management, Inventory Management
Education
Mercer County Community College 1986 — 1990
Associates In Emergency Medical Serviices/Minor Nursing, Social Sciences
Trenton State 1986 — 1990
BS, Social Science Major
Corporate Call Center, Inc. October 2010 - Present
Toll Brothers Intergrated June 1998 - February 2006
American Medical Response May 1990 - January 2006
Skills
Insurance, Call Center, Call Center Development, Microsoft Office, payroll, Quality Assurance, Customer Service, Training, Payroll, Data Entry, Team Building, Call Centers, Coaching, Sales, Customer Satisfaction, Supervisory Skills, Process Improvement, Customer Retention, Team Leadership, Leadership, Employee Training, Customer Experience, Time Management, Performance Management, Recruiting, Vendor Management, Inventory Management
Education
Mercer County Community College 1986 — 1990
Associates In Emergency Medical Serviices/Minor Nursing, Social Sciences
Trenton State 1986 — 1990
BS, Social Science Major
Joe Kane Joe Kane's Corporate Call Center, Inc. Experience August 2013 - February 2014
Job Consultant Business Strategy & Operations at Comcast Cable
Industry Management Consulting
Experience
Comcast Cable February 2014 - Present
Corporate Call Center, Inc. August 2013 - February 2014
Accent Communications August 2012 - August 2013
Arbitration Forums January 2009 - August 2012
Arbitration Forums March 2002 - January 2009
Progressive Insurance March 2000 - April 2002
Progressive Insurance March 1995 - March 2000
Progressive Insurance January 1991 - March 1995
Skills
Claims Management, Property & Casualty..., Process Improvement, Customer Satisfaction, Casualty, General Insurance, Team Building, Customer Service, Commercial Insurance, Business Development, Product Development, Operations Management, Training, Coaching, Direct Sales, Business Process..., Public Speaking, Claim, Strategic Planning, Performance Management, Negotiation, Vendor Management, Recruiting, Strategy, Business Intelligence, Management, Team Leadership, Change Management, Leadership, Project Management, Business Analysis, Business Strategy, Business Planning, Budgets, Analysis, Account Management, Team Management, Employee Relations, Employee Training, Executive Management, Claim Investigation, Liability, Finance, Sales, Arbitration, CRM, Risk Management, Cross-functional Team..., Call Centers, Employee Benefits
Education
Saint Joseph's University - Erivan K. Haub School of Business 2006 — 2007
MBA, Business, Management, Marketing, and Related Support Services
La Salle University 1985 — 1989
Bachelor of Science (B.S.), Business Administration, Management and Operations
Comcast Cable February 2014 - Present
Corporate Call Center, Inc. August 2013 - February 2014
Accent Communications August 2012 - August 2013
Arbitration Forums January 2009 - August 2012
Arbitration Forums March 2002 - January 2009
Progressive Insurance March 2000 - April 2002
Progressive Insurance March 1995 - March 2000
Progressive Insurance January 1991 - March 1995
Skills
Claims Management, Property & Casualty..., Process Improvement, Customer Satisfaction, Casualty, General Insurance, Team Building, Customer Service, Commercial Insurance, Business Development, Product Development, Operations Management, Training, Coaching, Direct Sales, Business Process..., Public Speaking, Claim, Strategic Planning, Performance Management, Negotiation, Vendor Management, Recruiting, Strategy, Business Intelligence, Management, Team Leadership, Change Management, Leadership, Project Management, Business Analysis, Business Strategy, Business Planning, Budgets, Analysis, Account Management, Team Management, Employee Relations, Employee Training, Executive Management, Claim Investigation, Liability, Finance, Sales, Arbitration, CRM, Risk Management, Cross-functional Team..., Call Centers, Employee Benefits
Education
Saint Joseph's University - Erivan K. Haub School of Business 2006 — 2007
MBA, Business, Management, Marketing, and Related Support Services
La Salle University 1985 — 1989
Bachelor of Science (B.S.), Business Administration, Management and Operations
Shakia Edwards's Corporate Call Center, Inc. Experience September 2015 - Present
Job Insurance Agent at Corporate Call Center, Inc.
Industry Facilities Services
Experience
Corporate Call Center, Inc. September 2015 - Present
Integrity Solutions October 2013 - Present
Northwest Counseling Service August 2012 - December 2012
Wells Fargo January 2011 - June 2012
U.S. Census Bureau -- Census Coverage Management June 2010 - September 2010
Skills
Banking, Commercial Lending, Financial Analysis, Credit Analysis, Small Business Lending, Lines Of Credit, Credit, Teller Operations, Deposit Growth, Strategic Financial..., Consumer Lending, Community Banking, Mortgage Lending, Commercial Banking, Insurance
Education
Community College of Philadelphia 2012 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Lock Haven University of Pennsylvania
Corporate Call Center, Inc. September 2015 - Present
Integrity Solutions October 2013 - Present
Northwest Counseling Service August 2012 - December 2012
Wells Fargo January 2011 - June 2012
U.S. Census Bureau -- Census Coverage Management June 2010 - September 2010
Skills
Banking, Commercial Lending, Financial Analysis, Credit Analysis, Small Business Lending, Lines Of Credit, Credit, Teller Operations, Deposit Growth, Strategic Financial..., Consumer Lending, Community Banking, Mortgage Lending, Commercial Banking, Insurance
Education
Community College of Philadelphia 2012 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Lock Haven University of Pennsylvania
Rich Travaglini Rich Travaglini's Corporate Call Center, Inc. Experience 2008 - 2013
Job Corporate Reporting Manager at Telerx
Industry Marketing and Advertising
Experience
Telerx February 2014 - Present
RGTDirect July 2008 - Present
Corporate Call Center, Inc. 2008 - 2013
DMW Direct January 2005 - July 2008
Marsh Affinity Group Services January 2004 - November 2004
Green Mountain Energy Company April 2000 - July 2003
Kemper Auto and Home September 1998 - February 2001
Harte-Hanks 1996 - 1998
National Liberty 1987 - 1996
Philadelphia Insurance January 1985 - January 1987
Skills
Telemarketing, Strategic Planning, Lead Generation, Direct Marketing, Sales, Analytics, Direct Response..., CRM databases, Microsoft SQL Server, Database Systems, Call Center, Direct Mail Campaigns, Marketing Communications, Business Writing, Marketing, Advertising, Marketing Strategy, Call Centers, Management, Web Analytics, Direct Mail, Project Management, CRM, Database Marketing, Customer Retention, Analysis, Segmentation, Integrated Marketing, Program Management, Insurance, B2B Marketing, Email Marketing, Interactive Marketing, Relationship Marketing, Customer Acquisition, Digital Marketing, Mobile Marketing, Online Marketing, Campaign Management, Strategy, Brand Development, SEM, Digital Strategy, Online Advertising, Inbound Marketing, Media Buying, Market Planning, Marketing Management, Strategic Partnerships, Marketing Automation
Education
Saint Joseph's University - Erivan K. Haub School of Business 1983 — 1989
MBA, Marketing
Temple University 1975 — 1978
BA, Radio, Television, and Film
Telerx February 2014 - Present
RGTDirect July 2008 - Present
Corporate Call Center, Inc. 2008 - 2013
DMW Direct January 2005 - July 2008
Marsh Affinity Group Services January 2004 - November 2004
Green Mountain Energy Company April 2000 - July 2003
Kemper Auto and Home September 1998 - February 2001
Harte-Hanks 1996 - 1998
National Liberty 1987 - 1996
Philadelphia Insurance January 1985 - January 1987
Skills
Telemarketing, Strategic Planning, Lead Generation, Direct Marketing, Sales, Analytics, Direct Response..., CRM databases, Microsoft SQL Server, Database Systems, Call Center, Direct Mail Campaigns, Marketing Communications, Business Writing, Marketing, Advertising, Marketing Strategy, Call Centers, Management, Web Analytics, Direct Mail, Project Management, CRM, Database Marketing, Customer Retention, Analysis, Segmentation, Integrated Marketing, Program Management, Insurance, B2B Marketing, Email Marketing, Interactive Marketing, Relationship Marketing, Customer Acquisition, Digital Marketing, Mobile Marketing, Online Marketing, Campaign Management, Strategy, Brand Development, SEM, Digital Strategy, Online Advertising, Inbound Marketing, Media Buying, Market Planning, Marketing Management, Strategic Partnerships, Marketing Automation
Education
Saint Joseph's University - Erivan K. Haub School of Business 1983 — 1989
MBA, Marketing
Temple University 1975 — 1978
BA, Radio, Television, and Film
Alan Rozetar Alan Rozetar's Corporate Call Center, Inc. Experience May 2009 - August 2009
Job Salesman at Essis & Sons
Industry Marketing and Advertising
Experience
Essis & Sons January 2013 - Present
Clipper Magazine December 2010 - December 2012
Sodexo January 2010 - May 2010
LevLane Advertising August 2009 - December 2009
Corporate Call Center, Inc. May 2009 - August 2009
Diamond Edge Communications August 2008 - May 2009
Skills
Marketing, Email Marketing, InDesign, Illustrator, Creative Direction, Advertising, Adobe Creative Suite, Social Media, Event Planning, Facebook, Public Relations, Social Media Marketing, Marketing Strategy, Account Management, Marketing Communications, Microsoft Office, PowerPoint, Social Networking, Copywriting, Customer Service, YouTube, Photoshop
Education
Temple University 2005 — 2009
Bachelor's, Advertising
Essis & Sons January 2013 - Present
Clipper Magazine December 2010 - December 2012
Sodexo January 2010 - May 2010
LevLane Advertising August 2009 - December 2009
Corporate Call Center, Inc. May 2009 - August 2009
Diamond Edge Communications August 2008 - May 2009
Skills
Marketing, Email Marketing, InDesign, Illustrator, Creative Direction, Advertising, Adobe Creative Suite, Social Media, Event Planning, Facebook, Public Relations, Social Media Marketing, Marketing Strategy, Account Management, Marketing Communications, Microsoft Office, PowerPoint, Social Networking, Copywriting, Customer Service, YouTube, Photoshop
Education
Temple University 2005 — 2009
Bachelor's, Advertising
Bruce Park Bruce Park's Corporate Call Center, Inc. Experience September 2010 - Present
Job Customer Service
Industry Insurance
Experience
Corporate Call Center, Inc. September 2010 - Present
Catalyst360° April 2013 - December 2013
Catholic Health Initiatives May 2012 - August 2012
Exelon Corporation September 2003 - September 2008
Exelon Corporation June 2002 - September 2003
Exelon Corporation February 2001 - September 2003
National Board of Medical Examiners October 1999 - November 2000
GlaxoSmithKline July 1997 - September 1999
Lawyers Title Insurance Corporation June 1983 - December 1986
Skills
Customer Service, Insurance, Sales, Negotiation, Business Analysis, Analysis, Program Management, Management, Leadership, Project Planning, Vendor Management, Outlook, Employee Benefits, Contract Negotiation, Six Sigma, Customer Satisfaction, CRM, Operations Management, Change Management, Networking, Account Management, Policy, Business Planning, PowerPoint, Strategy, Training, Cross-functional Team..., Risk Management, Coaching, New Business Development, Visio, Customer Retention, Management Consulting, Team Leadership, Quality Assurance, Recruiting, Business Process..., Marketing
Education
The Wharton School of Finance and Commerce, University of Pennsylvania
Bachelor of Science in Economics
Temple University
Accounting Office Specialist Certificate
The Chubb Institute
Diploma, Computer Networks and Data Communications
Corporate Call Center, Inc. September 2010 - Present
Catalyst360° April 2013 - December 2013
Catholic Health Initiatives May 2012 - August 2012
Exelon Corporation September 2003 - September 2008
Exelon Corporation June 2002 - September 2003
Exelon Corporation February 2001 - September 2003
National Board of Medical Examiners October 1999 - November 2000
GlaxoSmithKline July 1997 - September 1999
Lawyers Title Insurance Corporation June 1983 - December 1986
Skills
Customer Service, Insurance, Sales, Negotiation, Business Analysis, Analysis, Program Management, Management, Leadership, Project Planning, Vendor Management, Outlook, Employee Benefits, Contract Negotiation, Six Sigma, Customer Satisfaction, CRM, Operations Management, Change Management, Networking, Account Management, Policy, Business Planning, PowerPoint, Strategy, Training, Cross-functional Team..., Risk Management, Coaching, New Business Development, Visio, Customer Retention, Management Consulting, Team Leadership, Quality Assurance, Recruiting, Business Process..., Marketing
Education
The Wharton School of Finance and Commerce, University of Pennsylvania
Bachelor of Science in Economics
Temple University
Accounting Office Specialist Certificate
The Chubb Institute
Diploma, Computer Networks and Data Communications
Dan Wittner Dan Wittner's Corporate Call Center, Inc. Experience 2010 - 2012
Job Managing Director & Americas Health Plan and Life Sciences Sales Leader
Industry Outsourcing/Offshoring
Experience
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Sunny Beth White Sunny Beth White's Corporate Call Center, Inc. Experience April 2007 - July 2011
Job Managing Partner at Xavier Creative House, LLC
Industry Marketing and Advertising
Experience
Xavier Creative House July 2013 - Present
CompanyVoice, LLC April 2013 - Present
iQuote by Longevity Alliance, Inc. August 2011 - January 2013
Corporate Call Center, Inc. April 2007 - July 2011
Skills
Leadership, Strategy, Business Development, Management, Start-ups, Marketing Strategy, Strategic Planning, New Business Development, Recruiting, Sales, Team Building, Entrepreneurship, Program Management, Analysis, Business Planning, Business Strategy, Training, Outsourcing, Account Management, Lead Generation, Sales Management, Performance Management, Project Management, Business Process..., Process Improvement, Customer Satisfaction, Customer Experience, Selling, Budgets, Human Resources, Project Planning, Networking, Executive Management, Cross-functional Team..., Team Leadership, Vendor Management, Operations Management, Employee Benefits, Salesforce.com, Sales Process, Employee Relations, Contract Negotiation, Coaching, Brand Development, Brand Management, Brand Awareness, Customer Retention, Corporate Branding, Branding & Identity, Brand Implementation
Education
Saint Joseph's University - Erivan K. Haub School of Business 2007 — 2009
MBA, International Marketing
Saint Michael's College 2001 — 2005
Bachelor of Science Business Administration, Business
Gwynedd Mercy Academy 1998 — 2001
Xavier Creative House July 2013 - Present
CompanyVoice, LLC April 2013 - Present
iQuote by Longevity Alliance, Inc. August 2011 - January 2013
Corporate Call Center, Inc. April 2007 - July 2011
Skills
Leadership, Strategy, Business Development, Management, Start-ups, Marketing Strategy, Strategic Planning, New Business Development, Recruiting, Sales, Team Building, Entrepreneurship, Program Management, Analysis, Business Planning, Business Strategy, Training, Outsourcing, Account Management, Lead Generation, Sales Management, Performance Management, Project Management, Business Process..., Process Improvement, Customer Satisfaction, Customer Experience, Selling, Budgets, Human Resources, Project Planning, Networking, Executive Management, Cross-functional Team..., Team Leadership, Vendor Management, Operations Management, Employee Benefits, Salesforce.com, Sales Process, Employee Relations, Contract Negotiation, Coaching, Brand Development, Brand Management, Brand Awareness, Customer Retention, Corporate Branding, Branding & Identity, Brand Implementation
Education
Saint Joseph's University - Erivan K. Haub School of Business 2007 — 2009
MBA, International Marketing
Saint Michael's College 2001 — 2005
Bachelor of Science Business Administration, Business
Gwynedd Mercy Academy 1998 — 2001
Mark W. Walbert's Corporate Call Center, Inc. Experience September 2015 - Present
Job Active Licensed Health Insurance Producer in Pennsylvania & Ohio
Industry Insurance
Experience
Corporate Call Center, Inc. September 2015 - Present
Camp Sequoia June 2015 - August 2015
DrugScan June 2014 - February 2015
DrugScan June 2014 - June 2014
Misericordia University February 2013 - April 2014
YMCA of Philadelphia & Vicinity June 2008 - December 2010
Personal Power Martial Arts 2009 - 2010
Skills
CPR Certified, Biotechnology, Clinical Research, Quality Assurance, Biochemistry, Lifeguarding, Undergraduate Research, Service, Courtesy, Integrity, Perseverance, Resilience, General Insurance, Aseptic Technique, Health Insurance, LIMS, Wet Chemistry
Education
Misericordia University 2010 — 2014
Bachelor of Science (BS), Biology
Gwynedd Mercy University 2012 — 2012
Microbiology, General, GPA 4.0
Penn State Abington 2009 — 2010
Accounting and Finance, GPA 3.47
University of Pennsylvania - The Wharton School
Business Foundations Specialization
Corporate Call Center, Inc. September 2015 - Present
Camp Sequoia June 2015 - August 2015
DrugScan June 2014 - February 2015
DrugScan June 2014 - June 2014
Misericordia University February 2013 - April 2014
YMCA of Philadelphia & Vicinity June 2008 - December 2010
Personal Power Martial Arts 2009 - 2010
Skills
CPR Certified, Biotechnology, Clinical Research, Quality Assurance, Biochemistry, Lifeguarding, Undergraduate Research, Service, Courtesy, Integrity, Perseverance, Resilience, General Insurance, Aseptic Technique, Health Insurance, LIMS, Wet Chemistry
Education
Misericordia University 2010 — 2014
Bachelor of Science (BS), Biology
Gwynedd Mercy University 2012 — 2012
Microbiology, General, GPA 4.0
Penn State Abington 2009 — 2010
Accounting and Finance, GPA 3.47
University of Pennsylvania - The Wharton School
Business Foundations Specialization
Kathryn Graff Kathryn Graff's Corporate Call Center, Inc. Experience 2013 - 2015
Job at
Industry Marketing and Advertising
Experience
Harte Hanks March 2015 - Present
Conicelli Autoplex January 1999 - Present
Corporate Call Center, Inc. 2013 - 2015
Event 360 September 2012 - September 2013
Montgomery County Jury Comm June 2007 - February 2011
Skills
Strategy, Training, Sales, Multi-channel Marketing, Marketing, CRM, Account Management, Customer Service, Process Improvement, Leadership, Call Centers, Program Management, Team Building, Customer Experience, Vendor Management, Customer Satisfaction, Customer Retention, Telecommunications
Education
Cortiva Institute-Pennsylvania School of Muscle Therapy 2004 — 2006
Medical Massage Therapist
Bloomsburg University of Pennsylvania 2001 — 2002
Harte Hanks March 2015 - Present
Conicelli Autoplex January 1999 - Present
Corporate Call Center, Inc. 2013 - 2015
Event 360 September 2012 - September 2013
Montgomery County Jury Comm June 2007 - February 2011
Skills
Strategy, Training, Sales, Multi-channel Marketing, Marketing, CRM, Account Management, Customer Service, Process Improvement, Leadership, Call Centers, Program Management, Team Building, Customer Experience, Vendor Management, Customer Satisfaction, Customer Retention, Telecommunications
Education
Cortiva Institute-Pennsylvania School of Muscle Therapy 2004 — 2006
Medical Massage Therapist
Bloomsburg University of Pennsylvania 2001 — 2002
Ebony Russell's Corporate Call Center, Inc. Experience June 2015 - July 2015
Job Housekeeper at Care.com
Industry Design
Experience
Care.com July 2015 - Present
Ebone'Natural NailArt Designs March 2014 - Present
Care.com May 2012 - Present
My Own Business E.R. April 2009 - Present
Corporate Call Center, Inc. June 2015 - July 2015
Self-employed May 2012 - June 2015
Skills
Teaching, Microsoft Office, Public Speaking, Customer Service, Research, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Event Planning, Pre-Licensing, for...
Education
Community College of Philadelphia 2000 — 2003
Associate's degree, Secondary Education and Teaching
Care.com July 2015 - Present
Ebone'Natural NailArt Designs March 2014 - Present
Care.com May 2012 - Present
My Own Business E.R. April 2009 - Present
Corporate Call Center, Inc. June 2015 - July 2015
Self-employed May 2012 - June 2015
Skills
Teaching, Microsoft Office, Public Speaking, Customer Service, Research, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Event Planning, Pre-Licensing, for...
Education
Community College of Philadelphia 2000 — 2003
Associate's degree, Secondary Education and Teaching
Kelly Rippert's Corporate Call Center, Inc. Experience September 2010 - April 2012
Job IT Support/Waitress
Industry Restaurants
Experience
Corporate Call Center October 2012 - Present
Darden Restaurants May 2008 - Present
Corporate Call Center August 2012 - October 2012
Corporate Call Center, Inc. September 2010 - April 2012
Skills
Customer Service, Restaurants, Word, Call Center, Inventory Management, Microsoft Office, PowerPoint, Data Entry, Microsoft Excel, File Management, Sales, Social Media, Event Management, Public Relations, Call Centers, Coaching, Customer Satisfaction, Insurance, Management, Microsoft Word, Training
Education
Art Institute of Philadelphia 2004 — 2006
Diploma, Baking and Pastry Arts
North Penn High School 2001 — 2004
GED
Montgomery County Community College
Microsoft Word 2010, A
Corporate Call Center October 2012 - Present
Darden Restaurants May 2008 - Present
Corporate Call Center August 2012 - October 2012
Corporate Call Center, Inc. September 2010 - April 2012
Skills
Customer Service, Restaurants, Word, Call Center, Inventory Management, Microsoft Office, PowerPoint, Data Entry, Microsoft Excel, File Management, Sales, Social Media, Event Management, Public Relations, Call Centers, Coaching, Customer Satisfaction, Insurance, Management, Microsoft Word, Training
Education
Art Institute of Philadelphia 2004 — 2006
Diploma, Baking and Pastry Arts
North Penn High School 2001 — 2004
GED
Montgomery County Community College
Microsoft Word 2010, A
Jim Gallagher Jim Gallagher's Corporate Call Center, Inc. Experience October 2012 - Present
Job Vice President of Sales at Corporate Call Center, Inc.
Industry Staffing and Recruiting
Experience
Corporate Call Center, Inc. October 2012 - Present
McGrath Systems October 2010 - October 2012
Human Capital Solutions May 2008 - September 2010
Accredited Home Lenders May 2007 - March 2008
Fremont Investment and loan 2005 - 2007
American Business Financial Services 2002 - 2005
InfoUSA 1999 - 2002
IKON Office Solutions 1995 - 1999
Xerox Corporation 1983 - 1994
Skills
Sales Leader, Coach, Mentor, Sales Management, New Business Development, Account Management, Sales, Cold Calling, Business Development, Team Building, Sales Process, Negotiation, Salesforce.com, Direct Sales, Contract Negotiation, Mentoring, Management, Leadership, CRM, Strategy, Marketing, Training
Education
University of Scranton 1978 — 1982
Bachelor of Science, Business Management
Corporate Call Center, Inc. October 2012 - Present
McGrath Systems October 2010 - October 2012
Human Capital Solutions May 2008 - September 2010
Accredited Home Lenders May 2007 - March 2008
Fremont Investment and loan 2005 - 2007
American Business Financial Services 2002 - 2005
InfoUSA 1999 - 2002
IKON Office Solutions 1995 - 1999
Xerox Corporation 1983 - 1994
Skills
Sales Leader, Coach, Mentor, Sales Management, New Business Development, Account Management, Sales, Cold Calling, Business Development, Team Building, Sales Process, Negotiation, Salesforce.com, Direct Sales, Contract Negotiation, Mentoring, Management, Leadership, CRM, Strategy, Marketing, Training
Education
University of Scranton 1978 — 1982
Bachelor of Science, Business Management
John T Hallowell John T Hallowell's Corporate Call Center, Inc. Experience October 2006 - April 2007
Job Business Line Trainer at AAA MidAtlantic
Industry Insurance
Experience
Ascension Press January 2015 - Present
AAA Mid-Atlantic October 2013 - Present
21st Century Insurance November 2009 - October 2013
LHK Partners, Inc. July 2007 - May 2009
Corporate Call Center, Inc. October 2006 - April 2007
AIG March 2004 - July 2006
AIG October 2001 - March 2004
Superior Insurance Group March 2001 - October 2001
AmeriCorps August 1999 - August 2000
Colonial Penn Auto Insurance May 1997 - May 1998
Skills
Call Centers, Training, Insurance, Sales, Leadership, Customer Service, Team Building, Management, General Insurance, Team Leadership, Coaching, Sales Operations, Analysis, Customer Retention, Sales Management, Process Improvement, Customer Satisfaction, Microsoft Office, Cold Calling, CRM, Life Insurance, Team Management, Property & Casualty..., Recruiting, Selling, Employee Benefits, Call Center, Microsoft Excel, Performance Management, Teamwork, Vendor Management, Underwriting, Strategic Planning, Market Research, Account Management, Business Development, Interviews, Liability, Casualty, New Business Development, Competitive Analysis, Customer Experience, Operations Management, Claim, Troubleshooting, Legal Liability, Workers Compensation, Umbrella Insurance, Public Speaking
Education
Penn State University 1994 — 1997
Liberal Arts
Saint Joseph's University 1993 — 1994
Chemistry
Father Judge High School 1989 — 1993
St. Martin of Tours 1980 — 1989
Ascension Press January 2015 - Present
AAA Mid-Atlantic October 2013 - Present
21st Century Insurance November 2009 - October 2013
LHK Partners, Inc. July 2007 - May 2009
Corporate Call Center, Inc. October 2006 - April 2007
AIG March 2004 - July 2006
AIG October 2001 - March 2004
Superior Insurance Group March 2001 - October 2001
AmeriCorps August 1999 - August 2000
Colonial Penn Auto Insurance May 1997 - May 1998
Skills
Call Centers, Training, Insurance, Sales, Leadership, Customer Service, Team Building, Management, General Insurance, Team Leadership, Coaching, Sales Operations, Analysis, Customer Retention, Sales Management, Process Improvement, Customer Satisfaction, Microsoft Office, Cold Calling, CRM, Life Insurance, Team Management, Property & Casualty..., Recruiting, Selling, Employee Benefits, Call Center, Microsoft Excel, Performance Management, Teamwork, Vendor Management, Underwriting, Strategic Planning, Market Research, Account Management, Business Development, Interviews, Liability, Casualty, New Business Development, Competitive Analysis, Customer Experience, Operations Management, Claim, Troubleshooting, Legal Liability, Workers Compensation, Umbrella Insurance, Public Speaking
Education
Penn State University 1994 — 1997
Liberal Arts
Saint Joseph's University 1993 — 1994
Chemistry
Father Judge High School 1989 — 1993
St. Martin of Tours 1980 — 1989
Vronti Davis's Corporate Call Center, Inc. Experience September 2012 - January 2013
Job Talent Aquisition/Behavioral Health Division
Industry Staffing and Recruiting
Experience
Staffing Plus April 2014 - Present
Independence Blue Cross May 2013 - April 2014
Corporate Call Center, Inc. September 2012 - January 2013
PeopleShare Inc October 2011 - September 2012
Woods Services March 2011 - October 2011
J.E.V.S December 2007 - September 2008
H.S. (Northwestern Human Services) of Delaware County July 2005 - November 2007
Horizon House INC January 1991 - August 2003
Skills
Call Center, Quality Assurance, Customer Experience, Process Improvement, Troubleshooting, Quality Control, Customer Service, Program Management, Team Leadership, Customer Retention, Auditing, Document Management, Training, Telemarketing, Team Building, Account Management, Sales, Data Entry, PowerPoint, Outlook, Microsoft Office, Coaching, Leadership Development, Management, Insurance, Telephone Skills, Strategic Planning, Leadership, Performance Management, Health Insurance, Supervisory Skills, Software Documentation, Recruiting, Employee Training, Call Centers, Microsoft Word, HIPAA, Human Resources, Time Management, Employee Relations, Employee Benefits, Microsoft Excel, Healthcare, Talent Acquisition, Temporary Staffing, Behavioral Health
Education
Community College of Philadelphia
Associate's degree, Behavioral Sciences
Neshaminy High School
Staffing Plus April 2014 - Present
Independence Blue Cross May 2013 - April 2014
Corporate Call Center, Inc. September 2012 - January 2013
PeopleShare Inc October 2011 - September 2012
Woods Services March 2011 - October 2011
J.E.V.S December 2007 - September 2008
H.S. (Northwestern Human Services) of Delaware County July 2005 - November 2007
Horizon House INC January 1991 - August 2003
Skills
Call Center, Quality Assurance, Customer Experience, Process Improvement, Troubleshooting, Quality Control, Customer Service, Program Management, Team Leadership, Customer Retention, Auditing, Document Management, Training, Telemarketing, Team Building, Account Management, Sales, Data Entry, PowerPoint, Outlook, Microsoft Office, Coaching, Leadership Development, Management, Insurance, Telephone Skills, Strategic Planning, Leadership, Performance Management, Health Insurance, Supervisory Skills, Software Documentation, Recruiting, Employee Training, Call Centers, Microsoft Word, HIPAA, Human Resources, Time Management, Employee Relations, Employee Benefits, Microsoft Excel, Healthcare, Talent Acquisition, Temporary Staffing, Behavioral Health
Education
Community College of Philadelphia
Associate's degree, Behavioral Sciences
Neshaminy High School
Vinod Jayakeerthi's Corporate Call Center, Inc. Experience June 2014 - March 2015
Job Site Director at Expert Global Solutions
Industry Outsourcing/Offshoring
Experience
Expert Global Solutions April 2015 - Present
Corporate Call Center, Inc. June 2014 - March 2015
Aegis Communications June 2006 - June 2014
Aegis Communication June 2006 - June 2008
Microland 2004 - 2005
Strideits November 1999 - January 2004
Skills
Project & Process..., Client servicing &..., Operation & Quality..., COE (Centre of..., TCO (Total cost..., Knowledge Management, Process Reengineering, Strategic Planning, Strategic sourcing, Risk Management, Quality Management, Strategic Sourcing, Change Management, Business Process..., Business Process..., Process Management, Relationship Management, Operations Management, Leadership, Management, Training, Negotiation, Team Management, CRM, Business Strategy, Program Management, Call Centers, Six Sigma, Process Improvement, Recruiting, Business Development, Strategy, Customer Satisfaction, Analysis, ITIL, Outsourcing, BPO, Executive Management, Team Building, Vendor Management, Customer Experience, Human Resources, Quality Assurance, Integration, Offshoring, Service Delivery, Workforce Management, Analytics, Transition Management, Forecasting
Education
Rai University 2003 — 2005
MBA, Macro and Mico Economis
Kuvempu Vishwavidyanilaya 2000 — 2003
Bachelors in Buinsess Administration, Financial Accounting & Buisness Mathematics
ppec 1994 — 1997
Expert Global Solutions April 2015 - Present
Corporate Call Center, Inc. June 2014 - March 2015
Aegis Communications June 2006 - June 2014
Aegis Communication June 2006 - June 2008
Microland 2004 - 2005
Strideits November 1999 - January 2004
Skills
Project & Process..., Client servicing &..., Operation & Quality..., COE (Centre of..., TCO (Total cost..., Knowledge Management, Process Reengineering, Strategic Planning, Strategic sourcing, Risk Management, Quality Management, Strategic Sourcing, Change Management, Business Process..., Business Process..., Process Management, Relationship Management, Operations Management, Leadership, Management, Training, Negotiation, Team Management, CRM, Business Strategy, Program Management, Call Centers, Six Sigma, Process Improvement, Recruiting, Business Development, Strategy, Customer Satisfaction, Analysis, ITIL, Outsourcing, BPO, Executive Management, Team Building, Vendor Management, Customer Experience, Human Resources, Quality Assurance, Integration, Offshoring, Service Delivery, Workforce Management, Analytics, Transition Management, Forecasting
Education
Rai University 2003 — 2005
MBA, Macro and Mico Economis
Kuvempu Vishwavidyanilaya 2000 — 2003
Bachelors in Buinsess Administration, Financial Accounting & Buisness Mathematics
ppec 1994 — 1997
Tatianna Clinton Tatianna Clinton's Corporate Call Center, Inc. Experience September 2012 - March 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Independence Blue Cross February 2013 - Present
Corporate Call Center, Inc. September 2012 - March 2013
Stroll January 2012 - December 2012
Corporate Call Center, Inc. September 2011 - March 2012
USM December 2010 - September 2011
Town Manor Nursing home November 2009 - November 2010
Skills
Health Insurance, Medicare, Customer Service, Healthcare, Process Improvement, Employee Benefits, Outlook, HIPAA, Claim, Call Centers, Managed Care, Access, Leadership, Training, Medicaid, Sales, Disability Insurance, Hospitals, Healthcare Information..., Workers Compensation, Case Management, Project Management, Analysis, Microsoft Office, Microsoft Excel, Management, Social Media, Customer Satisfaction, Social Networking, Team Building, Marketing, Microsoft Word, Public Speaking
Education
Empire Beauty School-State College 2007 — 2008
Certification, Business/Cosmetology, graduated
Penn Wood High School 2003 — 2006
Diploma, Business, Management, Marketing, and Related Support Services, Graduated
Community College of Philadelphia
Associate's degree, Early Childhood Education and Teaching, Current Student
Independence Blue Cross February 2013 - Present
Corporate Call Center, Inc. September 2012 - March 2013
Stroll January 2012 - December 2012
Corporate Call Center, Inc. September 2011 - March 2012
USM December 2010 - September 2011
Town Manor Nursing home November 2009 - November 2010
Skills
Health Insurance, Medicare, Customer Service, Healthcare, Process Improvement, Employee Benefits, Outlook, HIPAA, Claim, Call Centers, Managed Care, Access, Leadership, Training, Medicaid, Sales, Disability Insurance, Hospitals, Healthcare Information..., Workers Compensation, Case Management, Project Management, Analysis, Microsoft Office, Microsoft Excel, Management, Social Media, Customer Satisfaction, Social Networking, Team Building, Marketing, Microsoft Word, Public Speaking
Education
Empire Beauty School-State College 2007 — 2008
Certification, Business/Cosmetology, graduated
Penn Wood High School 2003 — 2006
Diploma, Business, Management, Marketing, and Related Support Services, Graduated
Community College of Philadelphia
Associate's degree, Early Childhood Education and Teaching, Current Student
Rachel Riegel Rachel Riegel's Corporate Call Center, Inc. Experience September 2013 - May 2014
Job Program Manager at McGrath Systems
Industry Staffing and Recruiting
Experience
McGrath Systems April 2015 - Present
Harte Hanks August 2014 - March 2015
Corporate Call Center, Inc. September 2013 - May 2014
Carter's OshKosh B'gosh June 2012 - December 2013
Express, LLC November 2011 - August 2012
Vector Marketing January 2008 - October 2011
Skills
Leadership, Marketing, Sales, Lead Generation, Customer Service, Time Management, Insurance, Interviews, Cold Calling, Customer Retention, Team Building, Customer Satisfaction, Customer Experience, Call Centers, Management, Training, Organization Skills
Education
Concordia University-Portland 2012 — 2013
Master of Education (M.Ed.), Curriculum & Instruction. Concentration: English for Speakers of Other Languages
Washington & Jefferson College 2008 — 2011
Bachelor of Arts (B.A.), International Studies and Spanish
Universidad de Valparaíso 2010 — 2010
Universidad Pablo de Olavide 2009 — 2009
Spanish Language and Literature
McGrath Systems April 2015 - Present
Harte Hanks August 2014 - March 2015
Corporate Call Center, Inc. September 2013 - May 2014
Carter's OshKosh B'gosh June 2012 - December 2013
Express, LLC November 2011 - August 2012
Vector Marketing January 2008 - October 2011
Skills
Leadership, Marketing, Sales, Lead Generation, Customer Service, Time Management, Insurance, Interviews, Cold Calling, Customer Retention, Team Building, Customer Satisfaction, Customer Experience, Call Centers, Management, Training, Organization Skills
Education
Concordia University-Portland 2012 — 2013
Master of Education (M.Ed.), Curriculum & Instruction. Concentration: English for Speakers of Other Languages
Washington & Jefferson College 2008 — 2011
Bachelor of Arts (B.A.), International Studies and Spanish
Universidad de Valparaíso 2010 — 2010
Universidad Pablo de Olavide 2009 — 2009
Spanish Language and Literature
Alicia Zukowski, R.N.'s Corporate Call Center, Inc. Experience September 2010 - December 2012
Job Optimization Analyst at AmeriHealth Caritas
Industry Hospital & Health Care
Experience
AmeriHealth Caritas May 2013 - Present
Corporate Call Center, Inc. September 2010 - December 2012
The Carney Group June 2005 - September 2010
Bank of America September 2000 - September 2004
The Hartford September 1991 - September 2000
Skills
Healthcare, Customer Service, Call Centers, Medicare, Software Documentation, Process Improvement, Hospitals, Supervisory Skills, Team Building, HIPAA, Outlook, Healthcare Management, Quality Assurance, Insurance, Coaching, Leadership, Training, Cpr Certified, Quality Oriented, Process Scheduler, Customer Satisfaction, Team Leadership, CRM, Management, Employee Training
Education
Montgomery County Community College 2008 — 2012
Associate in Applied Science Nursing
AmeriHealth Caritas May 2013 - Present
Corporate Call Center, Inc. September 2010 - December 2012
The Carney Group June 2005 - September 2010
Bank of America September 2000 - September 2004
The Hartford September 1991 - September 2000
Skills
Healthcare, Customer Service, Call Centers, Medicare, Software Documentation, Process Improvement, Hospitals, Supervisory Skills, Team Building, HIPAA, Outlook, Healthcare Management, Quality Assurance, Insurance, Coaching, Leadership, Training, Cpr Certified, Quality Oriented, Process Scheduler, Customer Satisfaction, Team Leadership, CRM, Management, Employee Training
Education
Montgomery County Community College 2008 — 2012
Associate in Applied Science Nursing
Joy Mayfield's Corporate Call Center, Inc. Experience April 2015 - Present
Job Recruiting Specialist
Industry Human Resources
Experience
Corporate Call Center, Inc. April 2015 - Present
CRF Health February 2015 - April 2015
Walt Disney World September 2014 - January 2015
Zhang Sah Martial Arts June 2014 - August 2014
Liacouras Center September 2011 - July 2014
Temple Performing Arts Center September 2011 - June 2014
Bethesda Project August 2013 - December 2013
Campaign for Working Families January 2013 - August 2013
Jackie's Traveling Boutique, LLC January 2003 - July 2012
Skills
Microsoft Office, Microsoft Excel, Human Resources, Management, Social Networking, Customer Service, Public Speaking, Social Media, Time Management
Education
Walt Disney World Internship and Programs 2014 — 2014
Ducktorate Degree, Disney Human Resource Management, A
Temple University 2010 — 2014
Bachelors, Major: Human Resources, Minor: Entertainment Law for Business
North Penn High School 2006 — 2010
Human Resources Management Entertainment Law for Business
Corporate Call Center, Inc. April 2015 - Present
CRF Health February 2015 - April 2015
Walt Disney World September 2014 - January 2015
Zhang Sah Martial Arts June 2014 - August 2014
Liacouras Center September 2011 - July 2014
Temple Performing Arts Center September 2011 - June 2014
Bethesda Project August 2013 - December 2013
Campaign for Working Families January 2013 - August 2013
Jackie's Traveling Boutique, LLC January 2003 - July 2012
Skills
Microsoft Office, Microsoft Excel, Human Resources, Management, Social Networking, Customer Service, Public Speaking, Social Media, Time Management
Education
Walt Disney World Internship and Programs 2014 — 2014
Ducktorate Degree, Disney Human Resource Management, A
Temple University 2010 — 2014
Bachelors, Major: Human Resources, Minor: Entertainment Law for Business
North Penn High School 2006 — 2010
Human Resources Management Entertainment Law for Business
Sean Chrisman Sean Chrisman's Corporate Call Center, Inc. Experience May 2007 - June 2007
Job Customer Development at Siemens Industry USA
Industry Industrial Automation
Experience
Siemens Industry USA November 2013 - Present
Siemens Industry USA February 2013 - November 2013
Siemens Industry USA April 2011 - February 2013
Siemens Industry USA July 2009 - April 2011
Philadelphia Eagles July 2008 - August 2008
Corporate Call Center, Inc. May 2007 - June 2007
Skills
Excel, Word, Access, Teamwork, Microsoft Office, Live Meeting, SAP, Outlook, Customer Service, Sales, Quote Preparation, Marketing, Product Marketing, Email Marketing, PowerPoint, Microsoft Excel, New Business Development, Analysis
Education
University of Pittsburgh 2005 — 2009
BS Business Administration, Marketing
Wissahickon Senior High School 2001 — 2005
General Studies
Siemens Industry USA November 2013 - Present
Siemens Industry USA February 2013 - November 2013
Siemens Industry USA April 2011 - February 2013
Siemens Industry USA July 2009 - April 2011
Philadelphia Eagles July 2008 - August 2008
Corporate Call Center, Inc. May 2007 - June 2007
Skills
Excel, Word, Access, Teamwork, Microsoft Office, Live Meeting, SAP, Outlook, Customer Service, Sales, Quote Preparation, Marketing, Product Marketing, Email Marketing, PowerPoint, Microsoft Excel, New Business Development, Analysis
Education
University of Pittsburgh 2005 — 2009
BS Business Administration, Marketing
Wissahickon Senior High School 2001 — 2005
General Studies
Patrick McGinn Patrick McGinn's Corporate Call Center, Inc. Experience August 2010 - October 2011
Job IT Specialist at Medical Guardian
Industry Medical Devices
Experience
Medical Guardian 2013 - Present
Solomon Edwards Group October 2011 - November 2012
Corporate Call Center, Inc. August 2010 - October 2011
Skills
Active Directory, Process Improvement, Vendor Management, Visio, Sarbanes-Oxley Act, Microsoft SQL Server, Troubleshooting, Call Center, SharePoint, Program Management, Project Management, Access, Team Building, Team Leadership, Customer Service, Software Documentation, Training, IT Management, Quality Assurance, Networking, Coaching, Business Analysis, Analysis, Call Centers
Education
Montgomery County Community College 2003 — 2006
AA, Liberal Studies
Medical Guardian 2013 - Present
Solomon Edwards Group October 2011 - November 2012
Corporate Call Center, Inc. August 2010 - October 2011
Skills
Active Directory, Process Improvement, Vendor Management, Visio, Sarbanes-Oxley Act, Microsoft SQL Server, Troubleshooting, Call Center, SharePoint, Program Management, Project Management, Access, Team Building, Team Leadership, Customer Service, Software Documentation, Training, IT Management, Quality Assurance, Networking, Coaching, Business Analysis, Analysis, Call Centers
Education
Montgomery County Community College 2003 — 2006
AA, Liberal Studies
Jaclyn Darigo's Corporate Call Center, Inc. Experience October 2010 - December 2010
Job HR Coordinator at TE Connectivity
Industry Human Resources
Experience
TE Connectivity February 2014 - Present
Henkels & McCoy October 2013 - February 2014
MEI November 2012 - September 2013
PeopleShare June 2011 - October 2012
Procurian December 2010 - June 2011
Corporate Call Center, Inc. October 2010 - December 2010
Corporate Call Center, Inc. August 2010 - October 2010
Boli's Pizzeria May 2009 - November 2009
Wavelength Broadband April 2008 - August 2008
Skills
Sourcing, Human Resources, Onboarding, Recruiting, Staffing Services, Talent Acquisition, Technical Recruiting, Screening Resumes, Internet Recruiting, College Recruiting, Manage Client..., Strengthening Client..., CRM, Sales, Temporary Staffing, Time Management, Employee Relations, Contract Recruitment, Cold Calling, Management, Training, Talent Management, Temporary Placement
Education
East Carolina University 2005 — 2009
Bachelors of Arts, Communication; Public Relations
TE Connectivity February 2014 - Present
Henkels & McCoy October 2013 - February 2014
MEI November 2012 - September 2013
PeopleShare June 2011 - October 2012
Procurian December 2010 - June 2011
Corporate Call Center, Inc. October 2010 - December 2010
Corporate Call Center, Inc. August 2010 - October 2010
Boli's Pizzeria May 2009 - November 2009
Wavelength Broadband April 2008 - August 2008
Skills
Sourcing, Human Resources, Onboarding, Recruiting, Staffing Services, Talent Acquisition, Technical Recruiting, Screening Resumes, Internet Recruiting, College Recruiting, Manage Client..., Strengthening Client..., CRM, Sales, Temporary Staffing, Time Management, Employee Relations, Contract Recruitment, Cold Calling, Management, Training, Talent Management, Temporary Placement
Education
East Carolina University 2005 — 2009
Bachelors of Arts, Communication; Public Relations
Esi Panford, MPA Esi Panford, MPA's Corporate Call Center, Inc. Experience August 2013 - December 2014
Job Administrative Consultant at Aon Hewitt
Industry Nonprofit Organization Management
Experience
Aon Hewitt September 2014 - Present
Corporate Call Center, Inc. August 2013 - December 2014
NFP Lincoln Benefits Group October 2012 - August 2014
Philadelphia Youth Network April 2012 - October 2012
Women’s Opportunities’ Resource Center December 2011 - April 2012
Franklin Mint Federal Credit Union January 2011 - April 2012
Watertown Savings Bank January 2006 - August 2010
Cambridge Women’s Center August 2008 - September 2009
Tufts University, Office of University Development May 2008 - September 2009
Skills
Customer Service, Program Development, Program Management, Project Management, Financial Literacy..., Business Development, Community Outreach, Management, Workforce Development, Human Capital, Relationship Management, Fundraising, Strategic Customer..., Data Analysis, Database Administration
Education
Villanova University 2010 — 2012
Certificate, American Government and Politics (United States)
Villanova University
Master of Public Administration
Tufts University 2004 — 2008
Bachelor of Arts, Sociology; Social Inequalities and Social Change
Balfour Academy
Newton Country Day School
Aon Hewitt September 2014 - Present
Corporate Call Center, Inc. August 2013 - December 2014
NFP Lincoln Benefits Group October 2012 - August 2014
Philadelphia Youth Network April 2012 - October 2012
Women’s Opportunities’ Resource Center December 2011 - April 2012
Franklin Mint Federal Credit Union January 2011 - April 2012
Watertown Savings Bank January 2006 - August 2010
Cambridge Women’s Center August 2008 - September 2009
Tufts University, Office of University Development May 2008 - September 2009
Skills
Customer Service, Program Development, Program Management, Project Management, Financial Literacy..., Business Development, Community Outreach, Management, Workforce Development, Human Capital, Relationship Management, Fundraising, Strategic Customer..., Data Analysis, Database Administration
Education
Villanova University 2010 — 2012
Certificate, American Government and Politics (United States)
Villanova University
Master of Public Administration
Tufts University 2004 — 2008
Bachelor of Arts, Sociology; Social Inequalities and Social Change
Balfour Academy
Newton Country Day School
Brian Martell's Corporate Call Center, Inc. Experience October 2012 - October 2014
Job Financial Analyst at Corporate Call Center, Inc.
Industry Accounting
Experience
Comcast Cable June 2014 - Present
Corporate Call Center, Inc. October 2012 - October 2014
Brookfield Global Relocation Services March 2011 - September 2012
The Solid Wood Cabinet Company 2012 - 2012
cummins power systems llc 2008 - 2010
kreischer miller 2006 - 2008
Bormioli Luigi SpA 2006 - 2008
Skills
Visual Basic, Microsoft Excel, Microsoft Office, Databases, Data Analysis, Access, Microsoft Word, PowerPoint, Accounting, Auditing, Financial Accounting, Internal Audit, External Audit, Unix, Process Improvement, Accounts Receivable, Payroll, Financial Reporting, General Ledger, Finance, Account Reconciliation, QuickBooks, Accounts Payable, GAAP
Education
DeVry University 2001 — 2006
Accounting, Accounting, IT
Comcast Cable June 2014 - Present
Corporate Call Center, Inc. October 2012 - October 2014
Brookfield Global Relocation Services March 2011 - September 2012
The Solid Wood Cabinet Company 2012 - 2012
cummins power systems llc 2008 - 2010
kreischer miller 2006 - 2008
Bormioli Luigi SpA 2006 - 2008
Skills
Visual Basic, Microsoft Excel, Microsoft Office, Databases, Data Analysis, Access, Microsoft Word, PowerPoint, Accounting, Auditing, Financial Accounting, Internal Audit, External Audit, Unix, Process Improvement, Accounts Receivable, Payroll, Financial Reporting, General Ledger, Finance, Account Reconciliation, QuickBooks, Accounts Payable, GAAP
Education
DeVry University 2001 — 2006
Accounting, Accounting, IT
Pamela Dyck Pamela Dyck's Corporate Call Center, Inc. Experience February 2014 - June 2014
Job Insurance Professional
Industry Insurance
Experience
Corporate Call Center, Inc. February 2014 - June 2014
Corporate Call Center, Inc. September 2013 - December 2013
Corporate Call Center, Inc. 2012 - 2012
JRA, Inc June 1995 - June 2009
Education
Lansdale School of Business
Business Administration, Office Operations Management, 4.7 GPA
Corporate Call Center, Inc. February 2014 - June 2014
Corporate Call Center, Inc. September 2013 - December 2013
Corporate Call Center, Inc. 2012 - 2012
JRA, Inc June 1995 - June 2009
Education
Lansdale School of Business
Business Administration, Office Operations Management, 4.7 GPA
Lawrence Stern Lawrence Stern's Corporate Call Center, Inc. Experience 2014 - 2015
Job
Industry Hospital & Health Care
Experience
Corporate Call Center, Inc. 2014 - 2015
Federal Reserve Board April 2012 - July 2013
Technology Management Group June 2010 - December 2011
Data Consulting Group's Federal Division, Falls Church, VA October 2009 - March 2010
Computer Sciences Corporation September 1997 - July 2009
Computer Sciences Corporation September 1997 - July 2009
Skills
BladeLogic, Business Process, Client Relationship..., Collaborative Problem..., Cross-functional Team..., Customer Engagement, Customer Service, Defense Acquisition, Health Insurance, IT Outsourcing, Management Consulting, Medicare, Microsoft Office, MS Project, Military Health System, PMP, Program Management, Project Delivery, Project Implementation, Project Planning, Proofreading, Requirements Gathering, Retail Management, SDLC, Service Delivery, Six Sigma, Technology..., Telemarketing, Vendor Management, Visio, CRM, Process Improvement, Integration, Enterprise Software, Outsourcing, Health, Security, Management, Software Development, IT Strategy, Leadership, Project Portfolio..., Project Management, Consulting, SAP, Software Project..., Business Process..., IT Service Management, Business Analysis, Requirements Analysis
Education
Drexel University
B.S, in Business Administration, Dual Degrees in Marketing and Human Resources
Upper Dubin High School
Corporate Call Center, Inc. 2014 - 2015
Federal Reserve Board April 2012 - July 2013
Technology Management Group June 2010 - December 2011
Data Consulting Group's Federal Division, Falls Church, VA October 2009 - March 2010
Computer Sciences Corporation September 1997 - July 2009
Computer Sciences Corporation September 1997 - July 2009
Skills
BladeLogic, Business Process, Client Relationship..., Collaborative Problem..., Cross-functional Team..., Customer Engagement, Customer Service, Defense Acquisition, Health Insurance, IT Outsourcing, Management Consulting, Medicare, Microsoft Office, MS Project, Military Health System, PMP, Program Management, Project Delivery, Project Implementation, Project Planning, Proofreading, Requirements Gathering, Retail Management, SDLC, Service Delivery, Six Sigma, Technology..., Telemarketing, Vendor Management, Visio, CRM, Process Improvement, Integration, Enterprise Software, Outsourcing, Health, Security, Management, Software Development, IT Strategy, Leadership, Project Portfolio..., Project Management, Consulting, SAP, Software Project..., Business Process..., IT Service Management, Business Analysis, Requirements Analysis
Education
Drexel University
B.S, in Business Administration, Dual Degrees in Marketing and Human Resources
Upper Dubin High School
Theodore M. Rickles's Corporate Call Center, Inc. Experience August 2011 - December 2011
Job Sales, Customer Service & Call Center Representative
Industry Consumer Services
Experience
Corporate Call Center, Inc. August 2011 - December 2011
BGA Data Services, LLC July 2008 - January 2010
Business21 Publishing January 2008 - June 2008
TransWorld Entertainment December 2000 - January 2008
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Social Networking, Microsoft Office, Social Media, Customer Satisfaction, Marketing, Sales, Microsoft Word, Photoshop, Retail Sales, Call Center, Time Management
Education
Temple University 1981 — 1991
Master of Arts (M.A.), Sociology
Corporate Call Center, Inc. August 2011 - December 2011
BGA Data Services, LLC July 2008 - January 2010
Business21 Publishing January 2008 - June 2008
TransWorld Entertainment December 2000 - January 2008
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Social Networking, Microsoft Office, Social Media, Customer Satisfaction, Marketing, Sales, Microsoft Word, Photoshop, Retail Sales, Call Center, Time Management
Education
Temple University 1981 — 1991
Master of Arts (M.A.), Sociology
Rachel Resnick's Corporate Call Center, Inc. Experience September 2014 - December 2014
Job Seeking new opportunities (not sales)
Industry Information Services
Experience
Aflac September 2011 - Present
Rachel Resnick March 2009 - Present
Rachel Resnick 2009 - Present
Public Broadcasting Service April 2015 - May 2015
Corporate Call Center, Inc. September 2014 - December 2014
Learning Ally (formerly known as Recording for the Blind & Dyslexic) 2010 - 2013
I.D.E.A.S., Inc. June 2011 - February 2012
Medical Library Association-Philadelphia Regional Chapter 2006 - July 2011
Abramson Center for Jewish Life March 2009 - February 2011
Polisher Research Institute, Madlyn and Leonard Abramson Center for Jewish Life October 2002 - March 2009
Skills
Health Insurance, Disability Insurance, Life Insurance, Internet Research, Online Research, Information Retrieval, Social Media, Library Management, Narration, Voice Over, Cataloging, Web 2.0, Reference Services, Grant Writing, Budget Management, Content Acquisition, Interlibrary Loan, Training, Budgets, Public Speaking, Healthcare, Editing, Information Literacy, Nonprofits, Facebook, Research, Leadership, Management, Blogging, Writing, Customer Service, Social Networking, Strategic Planning
Education
Creative Voice Development Group 2008 — 2009
voice acting, voice over, voiceover, voiceovers, voice overs
Drexel University 1994 — 1996
M.S., Library and Information Science
Temple University 1982 — 1986
B.A., Communications
Northeast High School 1980 — 1982
Aflac September 2011 - Present
Rachel Resnick March 2009 - Present
Rachel Resnick 2009 - Present
Public Broadcasting Service April 2015 - May 2015
Corporate Call Center, Inc. September 2014 - December 2014
Learning Ally (formerly known as Recording for the Blind & Dyslexic) 2010 - 2013
I.D.E.A.S., Inc. June 2011 - February 2012
Medical Library Association-Philadelphia Regional Chapter 2006 - July 2011
Abramson Center for Jewish Life March 2009 - February 2011
Polisher Research Institute, Madlyn and Leonard Abramson Center for Jewish Life October 2002 - March 2009
Skills
Health Insurance, Disability Insurance, Life Insurance, Internet Research, Online Research, Information Retrieval, Social Media, Library Management, Narration, Voice Over, Cataloging, Web 2.0, Reference Services, Grant Writing, Budget Management, Content Acquisition, Interlibrary Loan, Training, Budgets, Public Speaking, Healthcare, Editing, Information Literacy, Nonprofits, Facebook, Research, Leadership, Management, Blogging, Writing, Customer Service, Social Networking, Strategic Planning
Education
Creative Voice Development Group 2008 — 2009
voice acting, voice over, voiceover, voiceovers, voice overs
Drexel University 1994 — 1996
M.S., Library and Information Science
Temple University 1982 — 1986
B.A., Communications
Northeast High School 1980 — 1982
Kathe Jacobs's Corporate Call Center, Inc. Experience August 2013 - May 2014
Job Sales Lead at Janie and Jack
Industry Hospital & Health Care
Experience
Gymboree February 2015 - Present
- July 2012 - Present
Janie and Jack September 2014 - January 2015
Gymboree May 2013 - August 2014
Corporate Call Center, Inc. August 2013 - May 2014
MRO November 2005 - July 2012
RecordTrak July 2001 - November 2005
Saks Fifth Avenue June 1986 - July 2001
Lane Bryant June 1982 - August 1984
Lerner Shops June 1978 - June 1981
Skills
Strategic Planning, Non-profits, Healthcare, Event Planning, Research, Management, Social Media, Hospitals, Data Entry, Budgets, Microsoft Office, Public Speaking, SalesForce, Paperless
Education
Drexel University 1968 — 1972
B.S, Design
St. Hubert Catholic High School for Girls 1964 — 1968
Academic/Art
Moore College of Art and Design 1965 — 1968
Art
Springhouse
Certifications, Quark Xpress
Gymboree February 2015 - Present
- July 2012 - Present
Janie and Jack September 2014 - January 2015
Gymboree May 2013 - August 2014
Corporate Call Center, Inc. August 2013 - May 2014
MRO November 2005 - July 2012
RecordTrak July 2001 - November 2005
Saks Fifth Avenue June 1986 - July 2001
Lane Bryant June 1982 - August 1984
Lerner Shops June 1978 - June 1981
Skills
Strategic Planning, Non-profits, Healthcare, Event Planning, Research, Management, Social Media, Hospitals, Data Entry, Budgets, Microsoft Office, Public Speaking, SalesForce, Paperless
Education
Drexel University 1968 — 1972
B.S, Design
St. Hubert Catholic High School for Girls 1964 — 1968
Academic/Art
Moore College of Art and Design 1965 — 1968
Art
Springhouse
Certifications, Quark Xpress
Mary Ann Smallberger's Corporate Call Center, Inc. Experience January 2014 - Present
Job Accounting Supervisor at Corporate Call Center, Inc.
Industry Accounting
Experience
Corporate Call Center, Inc. January 2014 - Present
Corporate Call Center July 2013 - January 2014
Brookfield Global Relocation Services May 2003 - December 2012
GMAC Global Relocation Services 2003 - 2010
Pep Boys 2001 - 2003
Pep Boys 2000 - 2001
Pep Boys 1998 - 2000
La Salle University 1996 - 1998
La Salle University 1991 - 1996
Skills
Accounts Payable, Accounts Receivable, Accounting, Passed the CPA exam, General Ledger, CPA, Payroll, Auditing, Financial Reporting, Account Reconciliation, Invoicing, Management, Bank Reconciliation, Fixed Assets, Human Resources, Variance Analysis, Financial Accounting, Outlook, Accruals, Access, Financial Statements, Budgets, GAAP, Analysis, Expenses
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master's degree, Human Resources Management and Services
Devry Keller School of Management 2007 — 2010
MBA, Accounting
La Salle University - School of Business Administration 1992 — 1998
Bachelor, Accounting
Corporate Call Center, Inc. January 2014 - Present
Corporate Call Center July 2013 - January 2014
Brookfield Global Relocation Services May 2003 - December 2012
GMAC Global Relocation Services 2003 - 2010
Pep Boys 2001 - 2003
Pep Boys 2000 - 2001
Pep Boys 1998 - 2000
La Salle University 1996 - 1998
La Salle University 1991 - 1996
Skills
Accounts Payable, Accounts Receivable, Accounting, Passed the CPA exam, General Ledger, CPA, Payroll, Auditing, Financial Reporting, Account Reconciliation, Invoicing, Management, Bank Reconciliation, Fixed Assets, Human Resources, Variance Analysis, Financial Accounting, Outlook, Accruals, Access, Financial Statements, Budgets, GAAP, Analysis, Expenses
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master's degree, Human Resources Management and Services
Devry Keller School of Management 2007 — 2010
MBA, Accounting
La Salle University - School of Business Administration 1992 — 1998
Bachelor, Accounting
Kate Haddad's Corporate Call Center, Inc. Experience January 2013 - August 2014
Job Account Manager at Company Voice
Industry Insurance
Experience
Company Voice September 2014 - Present
Corporate Call Center, Inc. January 2013 - August 2014
Wellness Works PA, LLC January 2011 - September 2013
Corporate Call Center, Inc. September 2010 - January 2013
Skills
Medicare, Insurance, Team Building, Customer Service, Process Improvement, Call Centers, Marketing, Account Management, Strategic Planning, Customer Retention, Marketing Strategy, Training, Business Analysis, Medicare Part D, Microsoft Office, Coaching, Health Insurance, Sales Management, Social Media Marketing, Business Development, Customer Satisfaction, Sales, Licensed Life & Health..., Direct Marketing, Lead Generation, Project Management, Healthcare, Social Media, Contract Negotiation, Management, Employee Benefits, Program Management, Brokers, Recruiting, Leadership, Training Delivery
Education
State University of New York at New Paltz 1984 — 1986
Bachelor of Science (BS), Business Administration and Management, General
State University of New York at Canton 1982 — 1984
Associate of Arts and Sciences (AAS), Retail Business Management
Company Voice September 2014 - Present
Corporate Call Center, Inc. January 2013 - August 2014
Wellness Works PA, LLC January 2011 - September 2013
Corporate Call Center, Inc. September 2010 - January 2013
Skills
Medicare, Insurance, Team Building, Customer Service, Process Improvement, Call Centers, Marketing, Account Management, Strategic Planning, Customer Retention, Marketing Strategy, Training, Business Analysis, Medicare Part D, Microsoft Office, Coaching, Health Insurance, Sales Management, Social Media Marketing, Business Development, Customer Satisfaction, Sales, Licensed Life & Health..., Direct Marketing, Lead Generation, Project Management, Healthcare, Social Media, Contract Negotiation, Management, Employee Benefits, Program Management, Brokers, Recruiting, Leadership, Training Delivery
Education
State University of New York at New Paltz 1984 — 1986
Bachelor of Science (BS), Business Administration and Management, General
State University of New York at Canton 1982 — 1984
Associate of Arts and Sciences (AAS), Retail Business Management
Elissa Leighton's Corporate Call Center, Inc. Experience 2005 - Present
Job Principal at Insurance Associates of PA
Industry Insurance
Experience
Corporate Call Center, Inc. 2005 - Present
Insurance Associates of PA September 1992 - Present
Insurance Associates of PA 1990 - Present
Skills
Insurance, Insurance Brokerage, Life Insurance, Medicare, Health Insurance, New Business Development, Employee Benefits, Strategic Planning, Real Estate, Negotiation
Education
Grove City College
Bachelor of Applied Science (BASc), Business Administration and Management, General
Corporate Call Center, Inc. 2005 - Present
Insurance Associates of PA September 1992 - Present
Insurance Associates of PA 1990 - Present
Skills
Insurance, Insurance Brokerage, Life Insurance, Medicare, Health Insurance, New Business Development, Employee Benefits, Strategic Planning, Real Estate, Negotiation
Education
Grove City College
Bachelor of Applied Science (BASc), Business Administration and Management, General
Barry Doohan's Corporate Call Center, Inc. Experience 2009 - 2010
Job Lead Business Analyst at Independence Blue Cross
Industry Insurance
Experience
Independence Blue Cross August 2012 - Present
Independent Healthcare Consultant 2011 - November 2012
Corporate Call Center, Inc. 2009 - 2010
Independence Blue Cross - Veridign Health 2005 - 2009
Independence Blue Cross - Health Services 1997 - 2005
Blue Cross Blue Shield of Delaware 1988 - 1997
Skills
Project Management..., Fellow, Academy for..., Pennsylvania Health..., Insurance, Medicare, Vendor Management, PMO, Business Requirements, Requirements Gathering, Project Management, Business Analysis, Process Improvement, Project Portfolio..., Project Plans, Requirements Analysis
Education
West Chester University
Bachelor of Arts (BA), Accounting and Business/Management
University of Delaware 1984 — 1986
Certtificate, Computer Technology
Independence Blue Cross August 2012 - Present
Independent Healthcare Consultant 2011 - November 2012
Corporate Call Center, Inc. 2009 - 2010
Independence Blue Cross - Veridign Health 2005 - 2009
Independence Blue Cross - Health Services 1997 - 2005
Blue Cross Blue Shield of Delaware 1988 - 1997
Skills
Project Management..., Fellow, Academy for..., Pennsylvania Health..., Insurance, Medicare, Vendor Management, PMO, Business Requirements, Requirements Gathering, Project Management, Business Analysis, Process Improvement, Project Portfolio..., Project Plans, Requirements Analysis
Education
West Chester University
Bachelor of Arts (BA), Accounting and Business/Management
University of Delaware 1984 — 1986
Certtificate, Computer Technology
Charlese China's Corporate Call Center, Inc. Experience August 2013 - Present
Job Medicare Advisor
Industry Insurance
Experience
Corporate Call Center, Inc. August 2013 - Present
Skills
Customer Service, Teaching, Leadership, Strategic Planning, Public Speaking, Management, Sales, Dance, Microsoft Excel, Research
Education
DeVry University 2011 — 2014
Bachelors, Technical Management
Temple University - Fox School of Business and Management 2010 — 2011
managment, Business
WISSAHICKON HIGH SCHOOL 2005 — 2009
Corporate Call Center, Inc. August 2013 - Present
Skills
Customer Service, Teaching, Leadership, Strategic Planning, Public Speaking, Management, Sales, Dance, Microsoft Excel, Research
Education
DeVry University 2011 — 2014
Bachelors, Technical Management
Temple University - Fox School of Business and Management 2010 — 2011
managment, Business
WISSAHICKON HIGH SCHOOL 2005 — 2009
Gerald Denis's Corporate Call Center, Inc. Experience September 2014 - March 2015
Job Collector at Hibu
Industry Information Services
Experience
Hibu April 2015 - Present
Corporate Call Center, Inc. September 2014 - March 2015
Vanguard August 2011 - June 2013
Vanguard October 2010 - April 2011
Vanguard July 2010 - October 2010
Vanguard January 2009 - July 2010
Aramark Sports and Entertainment Services, Inc January 2005 - 2008
Skills
Windows, Linux, WAMP, PHP, SQL, Apache, VMware, RSS, Atom, CVS, KML, iCal, Databases, Data Entry, Git, Github, Ruby, rgex
Education
Shippensburg University of Pennsylvania 2006 — 2010
BA, Computer Science
Hibu April 2015 - Present
Corporate Call Center, Inc. September 2014 - March 2015
Vanguard August 2011 - June 2013
Vanguard October 2010 - April 2011
Vanguard July 2010 - October 2010
Vanguard January 2009 - July 2010
Aramark Sports and Entertainment Services, Inc January 2005 - 2008
Skills
Windows, Linux, WAMP, PHP, SQL, Apache, VMware, RSS, Atom, CVS, KML, iCal, Databases, Data Entry, Git, Github, Ruby, rgex
Education
Shippensburg University of Pennsylvania 2006 — 2010
BA, Computer Science
Ken Silverstein's Corporate Call Center, Inc. Experience September 2005 - Present
Job Manager at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. September 2005 - Present
Skills
Health Insurance, Medicare, Training, Insurance, Call Center
Education
Brooklyn College
BS, Mathematics
Corporate Call Center, Inc. September 2005 - Present
Skills
Health Insurance, Medicare, Training, Insurance, Call Center
Education
Brooklyn College
BS, Mathematics
Terry Kosmin's Corporate Call Center, Inc. Experience 2010 - Present
Job Licensed Health Insurance Agent at Corporate Call Center, Inc.
Industry Retail
Experience
Corporate Call Center, Inc. 2010 - Present
Macy's 2009 - 2010
Phillips Van Heusen 2000 - 2008
Mervyns 1997 - 1999
The Nature Company 1996 - 1996
I. Magnin/Bullocks Wilshire 1987 - 1995
Skills
Inventory Analysis, Trend Analysis, Inventory Management, Assortment
Education
New York University - Leonard N. Stern School of Business 1983 — 1986
MBA, Marketing
University of Pennsylvania 1979 — 1981
BA, Philosophy
Brandeis University
Corporate Call Center, Inc. 2010 - Present
Macy's 2009 - 2010
Phillips Van Heusen 2000 - 2008
Mervyns 1997 - 1999
The Nature Company 1996 - 1996
I. Magnin/Bullocks Wilshire 1987 - 1995
Skills
Inventory Analysis, Trend Analysis, Inventory Management, Assortment
Education
New York University - Leonard N. Stern School of Business 1983 — 1986
MBA, Marketing
University of Pennsylvania 1979 — 1981
BA, Philosophy
Brandeis University
Dane Bowersox's Corporate Call Center, Inc. Experience September 2013 - February 2015
Job licensed insurance agent at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. September 2013 - February 2015
Prudential July 1999 - May 2011
Skills
Call Centers, Microsoft Office, Insurance, Customer Service, Microsoft Excel
Education
Cairn University 1998 — 2001
M.S. Christian Counseling, Counseling
Cairn University 1998 — 2001
MS in Counseling, Counseling
Corporate Call Center, Inc. September 2013 - February 2015
Prudential July 1999 - May 2011
Skills
Call Centers, Microsoft Office, Insurance, Customer Service, Microsoft Excel
Education
Cairn University 1998 — 2001
M.S. Christian Counseling, Counseling
Cairn University 1998 — 2001
MS in Counseling, Counseling
Jenny Bongart's Corporate Call Center, Inc. Experience ControllerAshley Furniture HomeStoreJune 2002 - May 2008
Job Comptroller at Corporate Call Center, Inc.
Industry Telecommunications
Experience
Corporate Call Center, Inc. ControllerAshley Furniture HomeStoreJune 2002 - May 2008
Education
Arcadia University 1995 — 2000
BA, Accounting
Corporate Call Center, Inc. ControllerAshley Furniture HomeStoreJune 2002 - May 2008
Education
Arcadia University 1995 — 2000
BA, Accounting
Renee Swint's Corporate Call Center, Inc. Experience October 2015 - Present
Job HR Generalist & HR Project Manager at Corporate Call Center, Inc.
Industry Human Resources
Experience
Corporate Call Center, Inc. October 2015 - Present
Ascendo Resources March 2015 - July 2015
Accountemps September 2014 - March 2015
CHI Systems, Inc. October 2012 - September 2014
Values into Action September 2011 - July 2012
Bella Sera Cafe Vegan/Gluten-Free Coffeehouse July 2009 - August 2011
The Pew Charitable Trusts September 2007 - April 2009
Recruitech International April 2005 - September 2007
Skills
Recruiting, Onboarding, Employee Benefits, New Hire Orientations, Human Resources, HR Policies, Paychex, Microsoft Office 2007, HRIS, Employee Relations, Talent Acquisition, Applicant Tracking..., Benefits Administration, Personnel Management, College Recruiting, Performance Management, FMLA, Clerical Work, Executive..., Office Management, Microsoft Office 2010, QuickBooks, Event Planning, Board of Directors..., Board of Directors..., Digital Dictation, ADP Payroll, Accounts Payable, Accounts Receivable, Client Billing, Payroll, Interviews, Employee Training, Training, Hiring, Temporary Placement, Microsoft Office, Executive Networking, Business Networking, Executive Search
Education
Delaware County Community College 2012 — 2014
Associate of Science (A.S.), Human Resources Management and Services
Corporate Call Center, Inc. October 2015 - Present
Ascendo Resources March 2015 - July 2015
Accountemps September 2014 - March 2015
CHI Systems, Inc. October 2012 - September 2014
Values into Action September 2011 - July 2012
Bella Sera Cafe Vegan/Gluten-Free Coffeehouse July 2009 - August 2011
The Pew Charitable Trusts September 2007 - April 2009
Recruitech International April 2005 - September 2007
Skills
Recruiting, Onboarding, Employee Benefits, New Hire Orientations, Human Resources, HR Policies, Paychex, Microsoft Office 2007, HRIS, Employee Relations, Talent Acquisition, Applicant Tracking..., Benefits Administration, Personnel Management, College Recruiting, Performance Management, FMLA, Clerical Work, Executive..., Office Management, Microsoft Office 2010, QuickBooks, Event Planning, Board of Directors..., Board of Directors..., Digital Dictation, ADP Payroll, Accounts Payable, Accounts Receivable, Client Billing, Payroll, Interviews, Employee Training, Training, Hiring, Temporary Placement, Microsoft Office, Executive Networking, Business Networking, Executive Search
Education
Delaware County Community College 2012 — 2014
Associate of Science (A.S.), Human Resources Management and Services
Erin Buckner Rosica's Corporate Call Center, Inc. Experience July 2010 - February 2011
Job .
Industry Individual & Family Services
Experience
State of Florida August 2013 - January 2015
PHH Mortgage August 2011 - April 2013
United Way June 2011 - August 2011
Ardmore Presbyterian Church February 2011 - June 2011
Drexel University March 2011 - May 2011
Corporate Call Center, Inc. July 2010 - February 2011
Princeton Theological Seminary Annual Book Sale 2008 - 2010
Trinity Presbyterian Church of Tucson June 2009 - August 2009
Internet Archive September 2008 - May 2009
Troon Old Parish, Church of Scotland September 2007 - July 2008
Skills
Mortgage Lending, Volunteer Management, Real Estate, Public Speaking, Microsoft Excel, Management, Sales, Event Planning, Fundraising, Leadership, Marketing Strategy, Non-profits, Social Media, Public Relations, Research, Negotiation, Time Management, Strategic Planning, Recruiting, Financial Analysis, Sales Operations, Customer Service, Team Building, Microsoft Office, PowerPoint, Editing, Insurance, Nonprofits, Training, Marketing, Banking, Leadership Development, Community Outreach, Coaching, Analysis, Budgets, Social Networking, Outlook
Education
Princeton Theological Seminary 2006 — 2010
Master of Divinity, Sociology of Religion
Rutgers, The State University of New Jersey-New Brunswick 1994 — 1998
Bachelor of Arts, Political Science
State of Florida August 2013 - January 2015
PHH Mortgage August 2011 - April 2013
United Way June 2011 - August 2011
Ardmore Presbyterian Church February 2011 - June 2011
Drexel University March 2011 - May 2011
Corporate Call Center, Inc. July 2010 - February 2011
Princeton Theological Seminary Annual Book Sale 2008 - 2010
Trinity Presbyterian Church of Tucson June 2009 - August 2009
Internet Archive September 2008 - May 2009
Troon Old Parish, Church of Scotland September 2007 - July 2008
Skills
Mortgage Lending, Volunteer Management, Real Estate, Public Speaking, Microsoft Excel, Management, Sales, Event Planning, Fundraising, Leadership, Marketing Strategy, Non-profits, Social Media, Public Relations, Research, Negotiation, Time Management, Strategic Planning, Recruiting, Financial Analysis, Sales Operations, Customer Service, Team Building, Microsoft Office, PowerPoint, Editing, Insurance, Nonprofits, Training, Marketing, Banking, Leadership Development, Community Outreach, Coaching, Analysis, Budgets, Social Networking, Outlook
Education
Princeton Theological Seminary 2006 — 2010
Master of Divinity, Sociology of Religion
Rutgers, The State University of New Jersey-New Brunswick 1994 — 1998
Bachelor of Arts, Political Science
Carole Washington's Corporate Call Center, Inc. Experience 2007 - Present
Job Human Resources Manager
Industry Telecommunications
Experience
Corporate Call Center, Inc. 2007 - Present
Skills
Management, Customer Service, Vendor Management, Call Centers, Recruiting, Employee Benefits, Training, Performance Management
Education
Lincoln University
Corporate Call Center, Inc. 2007 - Present
Skills
Management, Customer Service, Vendor Management, Call Centers, Recruiting, Employee Benefits, Training, Performance Management
Education
Lincoln University
Calvert Louden's Corporate Call Center, Inc. Experience September 2009 - Present
Job Founder & President of Managed Care Consultants
Industry Hospital & Health Care
Experience
Managed Care Consultants January 2012 - Present
Corporate Call Center, Inc. September 2009 - Present
Corporate Call Center, Inc September 2009 - July 2010
Skills
Quality Development..., Medicare Specialist, Health Insurance, Quality Assurance, Call Center, Process Improvement, Medicare, Healthcare, Call Centers, Employee Benefits, Customer Service, Leadership
Education
University of Michigan 2000 — 2005
Managed Care Consultants January 2012 - Present
Corporate Call Center, Inc. September 2009 - Present
Corporate Call Center, Inc September 2009 - July 2010
Skills
Quality Development..., Medicare Specialist, Health Insurance, Quality Assurance, Call Center, Process Improvement, Medicare, Healthcare, Call Centers, Employee Benefits, Customer Service, Leadership
Education
University of Michigan 2000 — 2005
Carole Washington's Corporate Call Center, Inc. Experience 2007 - Present
Job Human Resources Director at Corporate Call Center, Inc.
Industry Telecommunications
Experience
Corporate Call Center, Inc. 2007 - Present
Education
Lincoln University
BA, Business Administration
Corporate Call Center, Inc. 2007 - Present
Education
Lincoln University
BA, Business Administration
James Infortuna CPA's Corporate Call Center, Inc. Experience 2014 - Present
Job Chief Financial Officer at Corporate Call Center, Inc.
Industry Pharmaceuticals
Experience
Corporate Call Center, Inc. 2014 - Present
excellerx 2005 - 2013
Cruise411.com 2001 - 2005
Hazox Systems 1997 - 2001
Naviant Technology Solutions 1995 - 1997
Healthworks Alliance 1992 - 1994
American Family Service corps 1989 - 1992
Spectathlete Partnership 1987 - 1989
KPMG 1981 - 1987
Skills
Risk Management, Leadership, Financial Reporting, Strategic Planning, Operations Management, Forecasting, Mergers & Acquisitions, Financial Analysis, Auditing, Process Improvement, Finance, Accounting, SEC filings, Team Building, Sarbanes-Oxley, Cash Management, Budgets, Business Process..., Business Analysis, Business Development, CPA, Key Performance..., Financial Modeling, General Ledger, Entrepreneurship, Managerial Finance, Hyperion Enterprise, Business Process..., Financial Planning and..., Compensation Strategies, Facilities Management
Education
Drexel University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Drexel University - LeBow College of Business 1979 — 1983
BS, Business Administration
Radnor
Corporate Call Center, Inc. 2014 - Present
excellerx 2005 - 2013
Cruise411.com 2001 - 2005
Hazox Systems 1997 - 2001
Naviant Technology Solutions 1995 - 1997
Healthworks Alliance 1992 - 1994
American Family Service corps 1989 - 1992
Spectathlete Partnership 1987 - 1989
KPMG 1981 - 1987
Skills
Risk Management, Leadership, Financial Reporting, Strategic Planning, Operations Management, Forecasting, Mergers & Acquisitions, Financial Analysis, Auditing, Process Improvement, Finance, Accounting, SEC filings, Team Building, Sarbanes-Oxley, Cash Management, Budgets, Business Process..., Business Analysis, Business Development, CPA, Key Performance..., Financial Modeling, General Ledger, Entrepreneurship, Managerial Finance, Hyperion Enterprise, Business Process..., Financial Planning and..., Compensation Strategies, Facilities Management
Education
Drexel University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Drexel University - LeBow College of Business 1979 — 1983
BS, Business Administration
Radnor
Tyneisha Hill's Corporate Call Center, Inc. Experience September 2013 - December 2013
Job Tax Revenue
Industry Government Administration
Experience
Service Representative May 2014 - Present
SuperFresh Food Market December 2004 - Present
Corporate Call Center, Inc. September 2013 - December 2013
Temple University May 2005 - August 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Cpr Certified, Data Entry, Inventory Management, Outlook, Time Management, Retail, Merchandising, Customer Satisfaction, Telephone Skills, Teamwork, Office Administration, Administration, Healthcare
Education
Temple University 2004 — 2009
Bachelor, Kinesiology
Service Representative May 2014 - Present
SuperFresh Food Market December 2004 - Present
Corporate Call Center, Inc. September 2013 - December 2013
Temple University May 2005 - August 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Cpr Certified, Data Entry, Inventory Management, Outlook, Time Management, Retail, Merchandising, Customer Satisfaction, Telephone Skills, Teamwork, Office Administration, Administration, Healthcare
Education
Temple University 2004 — 2009
Bachelor, Kinesiology
Sanya Fisher Tucker's Corporate Call Center, Inc. Experience September 2010 - March 2011
Job Control Analyst Third Party Oversight
Industry Financial Services
Experience
J.P. Morgan, Chase May 2013 - Present
Corporate Call Center, Inc. September 2010 - March 2011
Barclays Bank October 2000 - January 2010
Skills
Call Center, Quality Assurance, Customer Experience, Process Improvement, Customer Service, Team Leadership, Team Building, Coaching, BPO, Cross-functional Team..., Credit Cards, Insurance, Training, Performance Management, Call Centers, Analysis, CRM, Team Management, Customer Satisfaction, Vendor Management, Management, Banking
Education
Wilmington University 2014 — 2016
International Law and Legal Studies
University of Delaware 1987 — 1991
BS, Political Science and Government
University of Delaware
J.P. Morgan, Chase May 2013 - Present
Corporate Call Center, Inc. September 2010 - March 2011
Barclays Bank October 2000 - January 2010
Skills
Call Center, Quality Assurance, Customer Experience, Process Improvement, Customer Service, Team Leadership, Team Building, Coaching, BPO, Cross-functional Team..., Credit Cards, Insurance, Training, Performance Management, Call Centers, Analysis, CRM, Team Management, Customer Satisfaction, Vendor Management, Management, Banking
Education
Wilmington University 2014 — 2016
International Law and Legal Studies
University of Delaware 1987 — 1991
BS, Political Science and Government
University of Delaware
Adriana Verduci's Corporate Call Center, Inc. Experience 2010 - 2011
Job Manager, Learning & Performance at Aetna
Industry Telecommunications
Experience
Aetna 2011 - Present
Corporate Call Center, Inc. 2010 - 2011
Main Line Health September 2003 - July 2006
Aetna Health Plans July 1997 - September 2002
Aetna January 1995 - July 1997
Skills
Call Centers, Insurance, Program Management, Training, Sales, Call Center, Process Improvement, Team Building, Business Process..., Performance Management, Customer Service, Leadership, Managed Care, Coaching, Health Insurance, Vendor Management
Education
Temple University - Fox School of Business and Management 1988 — 1991
Aetna 2011 - Present
Corporate Call Center, Inc. 2010 - 2011
Main Line Health September 2003 - July 2006
Aetna Health Plans July 1997 - September 2002
Aetna January 1995 - July 1997
Skills
Call Centers, Insurance, Program Management, Training, Sales, Call Center, Process Improvement, Team Building, Business Process..., Performance Management, Customer Service, Leadership, Managed Care, Coaching, Health Insurance, Vendor Management
Education
Temple University - Fox School of Business and Management 1988 — 1991
Claudia Dominguez's Corporate Call Center, Inc. Experience September 2014 - December 2014
Job Community Team Manager at NHS Human Services
Industry Individual & Family Services
Experience
Corporate Call Center, Inc. September 2014 - December 2014
TAIG March 2010 - September 2014
ServisairLLC July 2007 - December 2008
Atlantic Exprress Inc September 2003 - February 2005
New York Census Bureau April 2000 - July 2000
Skills
Microsoft Office..., Software Documentation, Training, Management, Performance Management, Quality Assurance
Education
DeVry University 2009 — 2014
Bachelor's Degree, Business Administration/Human Resources Management
Corporate Call Center, Inc. September 2014 - December 2014
TAIG March 2010 - September 2014
ServisairLLC July 2007 - December 2008
Atlantic Exprress Inc September 2003 - February 2005
New York Census Bureau April 2000 - July 2000
Skills
Microsoft Office..., Software Documentation, Training, Management, Performance Management, Quality Assurance
Education
DeVry University 2009 — 2014
Bachelor's Degree, Business Administration/Human Resources Management
Carmen Brandt's Corporate Call Center, Inc. Experience August 2010 - March 2011
Job Contract, Licensing & Registration / Technology Coordinator at Northwestern Mutual
Industry Financial Services
Experience
Northwestern Mutual - Eastern Pennsylvania August 2011 - Present
MedRisk, Inc. March 2011 - August 2011
Corporate Call Center, Inc. August 2010 - March 2011
Skills
Customer Service, Recruiting, Microsoft Excel, Leadership, Training, Microsoft Office, Microsoft Word, PowerPoint, Organizational..., Highly detail oriented, Team-oriented, Workflow Management, Applicant Tracking..., Teamwork
Education
Montgomery County Community College 1993 — 1995
Some College, Secondary Education - Math
Perkiomen Valley High School 1992 — 1993
Northwestern Mutual - Eastern Pennsylvania August 2011 - Present
MedRisk, Inc. March 2011 - August 2011
Corporate Call Center, Inc. August 2010 - March 2011
Skills
Customer Service, Recruiting, Microsoft Excel, Leadership, Training, Microsoft Office, Microsoft Word, PowerPoint, Organizational..., Highly detail oriented, Team-oriented, Workflow Management, Applicant Tracking..., Teamwork
Education
Montgomery County Community College 1993 — 1995
Some College, Secondary Education - Math
Perkiomen Valley High School 1992 — 1993
April Bright's Corporate Call Center, Inc. Experience 2011 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
Corporate Call Center, Inc. 2011 - Present
Skills
Customer Experience, Telecommunications, Call Center, Avaya, Quality Assurance, Telemarketing
Education
Pierce College
Associate of Science (A.S.)
Corporate Call Center, Inc. 2011 - Present
Skills
Customer Experience, Telecommunications, Call Center, Avaya, Quality Assurance, Telemarketing
Education
Pierce College
Associate of Science (A.S.)
William R. Guerra's Corporate Call Center, Inc. Experience August 2007 - February 2012
Job Energy Consultant at Ambit Energy
Industry Telecommunications
Experience
Ambit Energy January 2013 - Present
Self Employed April 2007 - Present
AON Affinity August 2014 - August 2015
Company Voice, LLC July 2013 - July 2014
Independence Blue Cross August 2012 - December 2012
Corporate Call Center, Inc. August 2007 - February 2012
Interland Real Estate Corporation November 1999 - November 2006
Skills
Medicare, Underwriting, Brokers, Healthcare, Claim, Employee Benefits, Life Insurance, Customer Retention, Account Management, Sales Process, Insurance, Training, Microsoft Excel, Leadership, Small Business, Fixed Annuities, Recruiting, Process Improvement, Coaching, Microsoft Word, Outlook
Education
Montgomery County Community College 1983 — 1986
Associates of Applied Science, Restuarant Mangement
Phil-Mont Christian Academy 1979 — 1983
Graduate
Ambit Energy January 2013 - Present
Self Employed April 2007 - Present
AON Affinity August 2014 - August 2015
Company Voice, LLC July 2013 - July 2014
Independence Blue Cross August 2012 - December 2012
Corporate Call Center, Inc. August 2007 - February 2012
Interland Real Estate Corporation November 1999 - November 2006
Skills
Medicare, Underwriting, Brokers, Healthcare, Claim, Employee Benefits, Life Insurance, Customer Retention, Account Management, Sales Process, Insurance, Training, Microsoft Excel, Leadership, Small Business, Fixed Annuities, Recruiting, Process Improvement, Coaching, Microsoft Word, Outlook
Education
Montgomery County Community College 1983 — 1986
Associates of Applied Science, Restuarant Mangement
Phil-Mont Christian Academy 1979 — 1983
Graduate
Kelley Kelley C. Dorsey's Corporate Call Center, Inc. Experience October 2007 - Present
Job Insurance Agent at Corporate Call Center, Inc.
Industry Telecommunications
Experience
Corporate Call Center, Inc. October 2007 - Present
The Hartford October 1997 - May 2007
Skills
Inside Sales
Education
Clark Atlanta University 1983 — 1987
CARDINAL DOUGHERTY HIGH 1979 — 1983
Corporate Call Center, Inc. October 2007 - Present
The Hartford October 1997 - May 2007
Skills
Inside Sales
Education
Clark Atlanta University 1983 — 1987
CARDINAL DOUGHERTY HIGH 1979 — 1983
Dawn Dudek, CCA's Corporate Call Center, Inc. Experience November 2014 - May 2015
Job Client Service Representative
Industry Pharmaceuticals
Experience
Corporate Call Center, Inc. November 2014 - May 2015
Artech Information Systems 2014 - 2014
The Carney Group 2012 - 2013
Merck 2010 - 2011
AppleOne Employment Services 2008 - 2010
AMB Associates 1998 - 2008
Skills
Pharmaceutical Industry, Medical Terminology, Sop, Quality Assurance, Documentation, Medical Billing, Microsoft Office, Customer Service, Databases, Health Insurance, Outlook, Medical Coding, Healthcare, Training, Software Documentation, Manufacturing, Archiving, GMP, Process Improvement, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Administration, Documentum, Master Control, TrackWise, Data Analysis, Change Control, SOP, Time Management, Access, Team Building
Education
Montgomery County Community College
Associate of Science (A.S.), Liberal Studies
Lincoln Technical Institute
Diploma, Medical Coding and Billing
Corporate Call Center, Inc. November 2014 - May 2015
Artech Information Systems 2014 - 2014
The Carney Group 2012 - 2013
Merck 2010 - 2011
AppleOne Employment Services 2008 - 2010
AMB Associates 1998 - 2008
Skills
Pharmaceutical Industry, Medical Terminology, Sop, Quality Assurance, Documentation, Medical Billing, Microsoft Office, Customer Service, Databases, Health Insurance, Outlook, Medical Coding, Healthcare, Training, Software Documentation, Manufacturing, Archiving, GMP, Process Improvement, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Administration, Documentum, Master Control, TrackWise, Data Analysis, Change Control, SOP, Time Management, Access, Team Building
Education
Montgomery County Community College
Associate of Science (A.S.), Liberal Studies
Lincoln Technical Institute
Diploma, Medical Coding and Billing
Jacquelyn Fessenden's Corporate Call Center, Inc. Experience September 2010 - January 2012
Job Tailor at Classic Drycleaners
Industry Insurance
Experience
Classic Drycleaners May 2012 - Present
Tyndale USA January 2012 - April 2012
Corporate Call Center, Inc. September 2010 - January 2012
CLC Publications April 2006 - September 2010
Skills
Insurance, Call Center, Team Building, Sales, Medicare, Health Insurance, File Management, Telephone Skills, Healthcare, Coaching
Education
Buffalo State College 1976 — 1977
Bachelor of Science (BS), Consumer & Business Studies/Clothing & Textiles
Niagara County Community College 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Lewiston Porter 1969 — 1973
Classic Drycleaners May 2012 - Present
Tyndale USA January 2012 - April 2012
Corporate Call Center, Inc. September 2010 - January 2012
CLC Publications April 2006 - September 2010
Skills
Insurance, Call Center, Team Building, Sales, Medicare, Health Insurance, File Management, Telephone Skills, Healthcare, Coaching
Education
Buffalo State College 1976 — 1977
Bachelor of Science (BS), Consumer & Business Studies/Clothing & Textiles
Niagara County Community College 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Lewiston Porter 1969 — 1973
Catiria Lopez's Corporate Call Center, Inc. Experience September 2013 - Present
Job Licensed Health Insurance Agent
Industry Insurance
Experience
Corporate Call Center, Inc. September 2013 - Present
PNC May 2011 - September 2012
CVS Pharmacy September 2009 - March 2011
Park Ridge Hotel June 2007 - September 2009
Skills
Customer Service, Spanish, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, Outlook, Lotus Notes
Education
Montgomery County Community College 2006 — 2013
Liberal Arts and Sciences/Liberal Studies
Cortiva Institute-Pennsylvania School of Muscle Therapy 2009 — 2010
Massage Therapy/Therapeutic Massage
Corporate Call Center, Inc. September 2013 - Present
PNC May 2011 - September 2012
CVS Pharmacy September 2009 - March 2011
Park Ridge Hotel June 2007 - September 2009
Skills
Customer Service, Spanish, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, Outlook, Lotus Notes
Education
Montgomery County Community College 2006 — 2013
Liberal Arts and Sciences/Liberal Studies
Cortiva Institute-Pennsylvania School of Muscle Therapy 2009 — 2010
Massage Therapy/Therapeutic Massage
Peter Campagna's Corporate Call Center, Inc. Experience September 2013 - Present
Job licensed insurance professional at Corporate Call Center, Inc.
Industry Insurance
Experience
Corporate Call Center, Inc. September 2013 - Present
Skills
Microsoft Excel, PowerPoint, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Leadership
Education
Bloomsburg University of Pennsylvania
Corporate Call Center, Inc. September 2013 - Present
Skills
Microsoft Excel, PowerPoint, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Leadership
Education
Bloomsburg University of Pennsylvania
Monica Riley's Corporate Call Center, Inc. Experience September 2014 - December 2014
Job Accident and Health Insurance Agent at The Carney Group
Industry Hospital & Health Care
Experience
The Carney Group September 2014 - Present
E-Health Insurance Company January 2015 - February 2015
Corporate Call Center, Inc. September 2014 - December 2014
Self employed Caretaker May 2012 - September 2013
Thomas Jefferson University Hospitals December 1997 - September 2012
Nelson Medical Group May 1995 - December 1997
Veterans Hospital of Philadelphia May 1993 - February 1995
Skills
Communication, Computers, Data Entry, Time Management, Centrifugation, Call Centers, Patient Safety, Direct Patient Care, Quality Patient Care, OLA, GUI, Misys, Team-oriented, Registration, Phlebotomy, Work Ethic, Project Planning, Analysis, Medical Terminology, Calibration, Interpersonal Skill
Education
McCarrie School of Health and Science 1991 — 1993
Associate's degree, Medical Lab Technician
Community College of Philadelphia 1975 — 1976
Liberal Arts, 4 complete semesters
The Carney Group September 2014 - Present
E-Health Insurance Company January 2015 - February 2015
Corporate Call Center, Inc. September 2014 - December 2014
Self employed Caretaker May 2012 - September 2013
Thomas Jefferson University Hospitals December 1997 - September 2012
Nelson Medical Group May 1995 - December 1997
Veterans Hospital of Philadelphia May 1993 - February 1995
Skills
Communication, Computers, Data Entry, Time Management, Centrifugation, Call Centers, Patient Safety, Direct Patient Care, Quality Patient Care, OLA, GUI, Misys, Team-oriented, Registration, Phlebotomy, Work Ethic, Project Planning, Analysis, Medical Terminology, Calibration, Interpersonal Skill
Education
McCarrie School of Health and Science 1991 — 1993
Associate's degree, Medical Lab Technician
Community College of Philadelphia 1975 — 1976
Liberal Arts, 4 complete semesters
Melecia Mitchell's Corporate Call Center, Inc. Experience August 2014 - Present
Job Customer Service Representative at Independence Blue Cross
Industry Insurance
Experience
Corporate Call Center, Inc. August 2014 - Present
Independence Blue Cross August 2012 - Present
Independence Blue Cross August 2012 - October 2013
Skills
Clerical Skills, Data Entry, Management, Market Research, Product Marketing, Customer Service, Psychology
Education
University of Phoenix 2007 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Corporate Call Center, Inc. August 2014 - Present
Independence Blue Cross August 2012 - Present
Independence Blue Cross August 2012 - October 2013
Skills
Clerical Skills, Data Entry, Management, Market Research, Product Marketing, Customer Service, Psychology
Education
University of Phoenix 2007 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Jay Beaver's Corporate Call Center, Inc. Experience September 2013 - Present
Job Licensed Insurance Agent
Industry Insurance
Experience
Corporate Call Center, Inc. September 2013 - Present
Corporate Call Center, Inc. 2013 - 2013
Skills
Health Insurance, Claims Management, Medical Billing, Medical Coding
Education
Delaware State University
Corporate Call Center, Inc. September 2013 - Present
Corporate Call Center, Inc. 2013 - 2013
Skills
Health Insurance, Claims Management, Medical Billing, Medical Coding
Education
Delaware State University
William Higby's Corporate Call Center, Inc. Experience September 2012 - Present
Job Highmark BCBS Under 65 Telesales Supervisor at Corporate Call Center, Inc.
Industry Telecommunications
Experience
Corporate Call Center, Inc. September 2012 - Present
The Hartford/ Catalyst 360 February 2006 - September 2012
Centocor August 2004 - December 2005
Skills
Call Centers
Education
Eastern Nazarene College
Bachelor of Arts (B.A.), History/ Pre-Law: In addition 3.5 years Biology/Pre-Medical with Chemistry Minor. 160 hours.
Quincy College
Additional Courses in Biology, Chemistry, Physic, Languages and Law. (83 Credits)
Massasoit Community College
Organic Chemistry (10 credit hours)
Corporate Call Center, Inc. September 2012 - Present
The Hartford/ Catalyst 360 February 2006 - September 2012
Centocor August 2004 - December 2005
Skills
Call Centers
Education
Eastern Nazarene College
Bachelor of Arts (B.A.), History/ Pre-Law: In addition 3.5 years Biology/Pre-Medical with Chemistry Minor. 160 hours.
Quincy College
Additional Courses in Biology, Chemistry, Physic, Languages and Law. (83 Credits)
Massasoit Community College
Organic Chemistry (10 credit hours)
Amir Stratton's Corporate Call Center, Inc. Experience July 2012 - December 2012
Job Team Lead at Planned Companies
Industry Real Estate
Experience
Planned Companies June 2013 - Present
Corporate Call Center, Inc. July 2012 - December 2012
Anthem October 2011 - December 2011
Education
Montgomery County Community College
Souderton Area High School
Planned Companies June 2013 - Present
Corporate Call Center, Inc. July 2012 - December 2012
Anthem October 2011 - December 2011
Education
Montgomery County Community College
Souderton Area High School
Natalie Nowicki's Corporate Call Center, Inc. Experience June 2014 - August 2014
Job Fashion Merchandising Student at Philadelphia University
Industry
Experience
Macy's April 2013 - Present
Corporate Call Center, Inc. June 2014 - August 2014
ShopRite Supermarkets August 2011 - January 2013
Skills
Sales, Fashion, Cashiering, Customer Service, Retail, Microsoft Office, PowerPoint, Customer Satisfaction, Merchandising, Inventory Management, Retail Sales, Visual Merchandising, Teamwork
Education
Philadelphia University 2015 — 2017
Fashion Merchandising
Temple University 2012 — 2014
Fox School of Business Undecided
North Penn 2009 — 2012
High School, digital photography, fashion
Macy's April 2013 - Present
Corporate Call Center, Inc. June 2014 - August 2014
ShopRite Supermarkets August 2011 - January 2013
Skills
Sales, Fashion, Cashiering, Customer Service, Retail, Microsoft Office, PowerPoint, Customer Satisfaction, Merchandising, Inventory Management, Retail Sales, Visual Merchandising, Teamwork
Education
Philadelphia University 2015 — 2017
Fashion Merchandising
Temple University 2012 — 2014
Fox School of Business Undecided
North Penn 2009 — 2012
High School, digital photography, fashion
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY