Costa Cruise Lines North America
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Costa Cruise Lines North America Employees
Employee
Years
Job
Industry
Lorraine Sorrentino Lorraine Sorrentino's Costa Cruise Lines North America Experience June 1998 - May 2003
Job Sales Ops at Citrix Systems
Industry Computer Software
Experience
Citrix Systems October 2004 - Present
Grand Bahama Vacations September 2003 - September 2004
Costa Cruise Lines North America June 1998 - May 2003
Skills
Enterprise Software, Virtualization, Pre-sales, Go-to-market Strategy, Product Management, Sales Process, Professional Services, Business Alliances, Lead Generation, Product Marketing, Salesforce.com
Education
The University of Montana 1993 — 1996
Bachelor of Arts (B.A.), History
Flagerl College 1991 — 1993
Citrix Systems October 2004 - Present
Grand Bahama Vacations September 2003 - September 2004
Costa Cruise Lines North America June 1998 - May 2003
Skills
Enterprise Software, Virtualization, Pre-sales, Go-to-market Strategy, Product Management, Sales Process, Professional Services, Business Alliances, Lead Generation, Product Marketing, Salesforce.com
Education
The University of Montana 1993 — 1996
Bachelor of Arts (B.A.), History
Flagerl College 1991 — 1993
Bogdan Niculescu Bogdan Niculescu's Costa Cruise Lines North America Experience April 1995 - September 1996
Job Manufacturing Engineer at RTC Inc.
Industry Mechanical or Industrial Engineering
Experience
Sko-Die, Inc. December 2014 - Present
RTC May 2009 - December 2014
Renaissance Remodeling, Inc 1997 - 2010
Costa Cruise Lines North America April 1995 - September 1996
Skills
Manufacturing, Project Planning, Solidworks, Product Development, Team Management, Fixture Design, Fixture Development, Store Fixtures, 3D Modeling, 3D Printing, Rapid Prototyping, Manufacturing Processes, Project Management, Negotiation, Vendor Relations, Materials Selection, Powder Coating, Sheet Metal, Metal Fabrication, Brazilian Portuguese, Italian, French, Spanish, SolidWorks
Education
Oakton Community College 2013 — 2014
Engineer's Degree, Certificate in Industrial Design Engineering
University of Illinois at Chicago 2004 — 2008
Bachelor of Science (BS), Computer Science
City Colleges of Chicago-Harry S Truman College 2002 — 2004
Associate of Science (A.S.), Mathematics and Statistics
Harper College
Certificate, Negociations
Sko-Die, Inc. December 2014 - Present
RTC May 2009 - December 2014
Renaissance Remodeling, Inc 1997 - 2010
Costa Cruise Lines North America April 1995 - September 1996
Skills
Manufacturing, Project Planning, Solidworks, Product Development, Team Management, Fixture Design, Fixture Development, Store Fixtures, 3D Modeling, 3D Printing, Rapid Prototyping, Manufacturing Processes, Project Management, Negotiation, Vendor Relations, Materials Selection, Powder Coating, Sheet Metal, Metal Fabrication, Brazilian Portuguese, Italian, French, Spanish, SolidWorks
Education
Oakton Community College 2013 — 2014
Engineer's Degree, Certificate in Industrial Design Engineering
University of Illinois at Chicago 2004 — 2008
Bachelor of Science (BS), Computer Science
City Colleges of Chicago-Harry S Truman College 2002 — 2004
Associate of Science (A.S.), Mathematics and Statistics
Harper College
Certificate, Negociations
Daniel Rudner Daniel Rudner's Costa Cruise Lines North America Experience November 2007 - May 2010
Job Manager, Consultant Recruiting & Administration at Expedia CruiseShipCenters, OVC
Industry Leisure, Travel & Tourism
Experience
ECSC OVC Affiliates April 2014 - Present
Norwegian Cruise Line August 2010 - April 2014
Costa Cruise Lines North America November 2007 - May 2010
Costa Cruise Lines North America September 2006 - November 2007
Costa Cruise Lines North America February 2006 - September 2006
Online Vacation Center May 2004 - February 2006
Skills
Cruises, Marketing, Tourism, Training, Trade Shows, Sales, E-commerce, Hospitality, Hotels, Travel Planning, Event Management, Customer Service, Adventure Travel, Business Travel, Business-minded, Time Management, Revenue Analysis, Resorts, Pricing, Event Planning, Project Planning, Air, Incentives, Hospitality Industry, Meeting Planning, Incentive Travel, Hospitality Management, Corporate Events, Hotel Management, Travel, Online Travel, Entrepreneurship, Food & Beverage, Travel Management, Management, Sales Management, Recruiting, CRM, SalesForce, Sustainable Tourism, Social Media, Leisure Travel, Business Development, Travel Technology, Yield Management, Airlines, Online Marketing, Sales Operations, Tourism Management, Sales Promotion
Education
Florida Atlantic University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Trinity Pawling School
ECSC OVC Affiliates April 2014 - Present
Norwegian Cruise Line August 2010 - April 2014
Costa Cruise Lines North America November 2007 - May 2010
Costa Cruise Lines North America September 2006 - November 2007
Costa Cruise Lines North America February 2006 - September 2006
Online Vacation Center May 2004 - February 2006
Skills
Cruises, Marketing, Tourism, Training, Trade Shows, Sales, E-commerce, Hospitality, Hotels, Travel Planning, Event Management, Customer Service, Adventure Travel, Business Travel, Business-minded, Time Management, Revenue Analysis, Resorts, Pricing, Event Planning, Project Planning, Air, Incentives, Hospitality Industry, Meeting Planning, Incentive Travel, Hospitality Management, Corporate Events, Hotel Management, Travel, Online Travel, Entrepreneurship, Food & Beverage, Travel Management, Management, Sales Management, Recruiting, CRM, SalesForce, Sustainable Tourism, Social Media, Leisure Travel, Business Development, Travel Technology, Yield Management, Airlines, Online Marketing, Sales Operations, Tourism Management, Sales Promotion
Education
Florida Atlantic University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Trinity Pawling School
Anabel Sanchez Anabel Sanchez's Costa Cruise Lines North America Experience March 2013 - August 2013
Job Marketing and Advertising professional • MBA Candidate
Industry Leisure, Travel & Tourism
Experience
Karisma Hotels & Resorts August 2013 - Present
Costa Cruise Lines North America March 2013 - August 2013
ezetop May 2011 - February 2013
ezetop May 2010 - May 2011
SkyBOX January 2009 - May 2010
Skills
Marketing Strategy, Creative Concept..., Copywriting, Budget Management, Event Planning, Media Buying, Campaign Management, Strategic Planning, Marketing Research, Online Marketing, Advertising, Marketing Communications, Adobe Creative Suite, Social Media, Microsoft Office, Online Advertising, Product Development, Marketing Management, Budgets, Market Research, Web Design, Public Relations, Event Management, Sales, Google Analytics, Email Marketing, Facebook, Brand Management, PPC, Creative Direction, Direct Marketing, Digital Marketing, Social Media Marketing, Interactive Marketing, SEO, Google Adwords, E-commerce, Brand Development, Corporate Branding, Digital Strategy, Mobile Devices, Marketing, Competitive Analysis, Business Development, CRM, Cruise Lines, Leisure Travel, Database Administration, Email Strategy, Cruises
Education
Florida International University - College of Business 2014 — 2015
Master of Business Administration (MBA), Marketing
Miami International University of Art and Design 2006 — 2009
BA, Advertising
Karisma Hotels & Resorts August 2013 - Present
Costa Cruise Lines North America March 2013 - August 2013
ezetop May 2011 - February 2013
ezetop May 2010 - May 2011
SkyBOX January 2009 - May 2010
Skills
Marketing Strategy, Creative Concept..., Copywriting, Budget Management, Event Planning, Media Buying, Campaign Management, Strategic Planning, Marketing Research, Online Marketing, Advertising, Marketing Communications, Adobe Creative Suite, Social Media, Microsoft Office, Online Advertising, Product Development, Marketing Management, Budgets, Market Research, Web Design, Public Relations, Event Management, Sales, Google Analytics, Email Marketing, Facebook, Brand Management, PPC, Creative Direction, Direct Marketing, Digital Marketing, Social Media Marketing, Interactive Marketing, SEO, Google Adwords, E-commerce, Brand Development, Corporate Branding, Digital Strategy, Mobile Devices, Marketing, Competitive Analysis, Business Development, CRM, Cruise Lines, Leisure Travel, Database Administration, Email Strategy, Cruises
Education
Florida International University - College of Business 2014 — 2015
Master of Business Administration (MBA), Marketing
Miami International University of Art and Design 2006 — 2009
BA, Advertising
James Calarco James Calarco's Costa Cruise Lines North America Experience October 2007 - November 2013
Job Big 4 Accounting & Finance Prof., Intl. PA, Disaster Recovery, ERP Systems Specialist, Mfg/Energy Startups, SEC Filing
Industry Management Consulting
Experience
Costa Cruise Lines North America October 2007 - November 2013
Ener1 Inc. / Subsidiary of Delphi Battery 2003 - 2007
Ener1 Inc 2003 - 2007
Deloitte and Touche October 1992 - February 2001
Skills
Revenue Analysis, Resorts, Hospitality, Hotels, Hospitality Industry, Hotel Management, Financial Reporting, US GAAP, Sarbanes-Oxley Act, Internal Controls, PIPE DEALS, DEBENTURES, Derivatives, BLACK SCHOLES MODEL, Capital Budgeting, FORECASTING, Cost Accounting, Cost Management, Cost Control, Revenue Recognition, BlackLine Account..., Earnings Per Share, MS Excel Pivot Tables, MS Project, Microsoft Excel, Microsoft Office, Microsoft Access, Blogging, 10(k)'s, 10(Q)'s, Excise Taxes, CBP Taxes, INS Taxes, ERP Systems, Great Plains Software, FRx Report Designer, Crystal Reports, Stock Management, Fixed Asset Depreciation, Consolidated Financial..., Disaster Recovery, SEC filings, Forecasting, Excise, Accounting, Consolidation, Monthly Close, Year-end Close, SEC Filings
Education
Rutgers, The State University of New Jersey-Newark 1978 — 1981
BA, ACCOUNTING AND ECONOMICS, B+
PeopleSoft University 1992 — 1997
Financial Systems Certification, ERP Systems, A
Costa Cruise Lines North America October 2007 - November 2013
Ener1 Inc. / Subsidiary of Delphi Battery 2003 - 2007
Ener1 Inc 2003 - 2007
Deloitte and Touche October 1992 - February 2001
Skills
Revenue Analysis, Resorts, Hospitality, Hotels, Hospitality Industry, Hotel Management, Financial Reporting, US GAAP, Sarbanes-Oxley Act, Internal Controls, PIPE DEALS, DEBENTURES, Derivatives, BLACK SCHOLES MODEL, Capital Budgeting, FORECASTING, Cost Accounting, Cost Management, Cost Control, Revenue Recognition, BlackLine Account..., Earnings Per Share, MS Excel Pivot Tables, MS Project, Microsoft Excel, Microsoft Office, Microsoft Access, Blogging, 10(k)'s, 10(Q)'s, Excise Taxes, CBP Taxes, INS Taxes, ERP Systems, Great Plains Software, FRx Report Designer, Crystal Reports, Stock Management, Fixed Asset Depreciation, Consolidated Financial..., Disaster Recovery, SEC filings, Forecasting, Excise, Accounting, Consolidation, Monthly Close, Year-end Close, SEC Filings
Education
Rutgers, The State University of New Jersey-Newark 1978 — 1981
BA, ACCOUNTING AND ECONOMICS, B+
PeopleSoft University 1992 — 1997
Financial Systems Certification, ERP Systems, A
Bill Bathalon Bill Bathalon's Costa Cruise Lines North America Experience April 1998 - July 1999
Job Community Sales Director at Atria Senior Living
Industry Hospital & Health Care
Experience
Atria Senior Living July 2011 - Present
Life Systems, Inc. February 2009 - July 2011
Holland America Line July 1999 - September 2008
Costa Cruise Lines North America April 1998 - July 1999
Galaxy Cruises January 1994 - April 1998
Dreamquest Travel March 1992 - January 1994
Skills
Sales Operations, Account Management, Sales, Product Marketing, CRM, B2B, Training, Medical Devices, Product Development, Sales Management, Marketing, Team Leadership, New Business Development, Negotiation, Strategy, Contract Negotiation, Healthcare, Leadership, Customer Service, Fundraising, Sales Presentations, Event Management, Start-ups, Management, Business Development, Public Speaking, Sales Process, Selling, Social Media Marketing, Solution Selling, Coaching, Competitive Analysis, Event Planning, Salesforce.com, Advertising, Lead Generation, Business Strategy, Direct Sales, Operations Management, Team Building, Cold Calling, Social Media, Public Relations, Marketing Strategy, Strategic Planning, Recruiting, Market Analysis, Marketing Communications, Budgets, Market Planning
Education
Seminole State College of Florida
Life Science
Atria Senior Living July 2011 - Present
Life Systems, Inc. February 2009 - July 2011
Holland America Line July 1999 - September 2008
Costa Cruise Lines North America April 1998 - July 1999
Galaxy Cruises January 1994 - April 1998
Dreamquest Travel March 1992 - January 1994
Skills
Sales Operations, Account Management, Sales, Product Marketing, CRM, B2B, Training, Medical Devices, Product Development, Sales Management, Marketing, Team Leadership, New Business Development, Negotiation, Strategy, Contract Negotiation, Healthcare, Leadership, Customer Service, Fundraising, Sales Presentations, Event Management, Start-ups, Management, Business Development, Public Speaking, Sales Process, Selling, Social Media Marketing, Solution Selling, Coaching, Competitive Analysis, Event Planning, Salesforce.com, Advertising, Lead Generation, Business Strategy, Direct Sales, Operations Management, Team Building, Cold Calling, Social Media, Public Relations, Marketing Strategy, Strategic Planning, Recruiting, Market Analysis, Marketing Communications, Budgets, Market Planning
Education
Seminole State College of Florida
Life Science
Remi De Lleguas Remi De Lleguas's Costa Cruise Lines North America Experience March 1992 - May 1993
Job Board of Directors, ASPIRA of Florida
Industry Information Technology and Services
Experience
ASPIRA of Florida January 2010 - Present
The Consultants LLC 2004 - Present
ASPIRA January 2010 - May 2012
Knight Ridder Publishing Company December 2003 - October 2004
The Answer Group (TAG) September 2001 - May 2003
Cordis March 1994 - November 1998
Costa Cruise Lines North America March 1992 - May 1993
Royal Caribbean International June 1987 - May 1991
Skills
Strategic Planning, Non-profits, System Administration, Networking, Team Building, Public Speaking, Operations Management, Leadership Development, Leadership, Nonprofits
Education
St. Thomas University 2002 — 2005
MBS, Information Technology
Miami Dade College 1988 — 1990
Hospitality Administration/Management
Trenton State College 1984 — 1986
Fine/Studio Arts, General
Mercer County Community College 1984 — 1985
Fine/Studio Arts, General
ASPIRA of Florida January 2010 - Present
The Consultants LLC 2004 - Present
ASPIRA January 2010 - May 2012
Knight Ridder Publishing Company December 2003 - October 2004
The Answer Group (TAG) September 2001 - May 2003
Cordis March 1994 - November 1998
Costa Cruise Lines North America March 1992 - May 1993
Royal Caribbean International June 1987 - May 1991
Skills
Strategic Planning, Non-profits, System Administration, Networking, Team Building, Public Speaking, Operations Management, Leadership Development, Leadership, Nonprofits
Education
St. Thomas University 2002 — 2005
MBS, Information Technology
Miami Dade College 1988 — 1990
Hospitality Administration/Management
Trenton State College 1984 — 1986
Fine/Studio Arts, General
Mercer County Community College 1984 — 1985
Fine/Studio Arts, General
Rhiannen Pou Rhiannen Pou's Costa Cruise Lines North America Experience April 2010 - April 2011
Job Marketing Management Professional
Industry Marketing and Advertising
Experience
Carnival Cruise Lines September 2012 - October 2014
Carnival Cruise Lines May 2011 - August 2012
Costa Cruise Lines North America April 2010 - April 2011
Costa Cruise Lines North America September 2009 - March 2010
Costa Cruise Lines North America May 2008 - August 2009
Skills
Social Media Marketing, Email Marketing, Online Marketing, SEM, Marketing Strategy, E-commerce, Marketing, Advertising, Online Advertising, Marketing Communications, Social Media, Project Management, Web Content Management, Web Analytics, Marketing Copy, Copy Editing, Digital Marketing, Web Marketing, Event Management, Omniture, YouTube, Management, Brand Development, Facebook, Market Research, Direct Marketing, PPC, Tourism, Trade Marketing, CheetahMail, Digital Strategy, Direct Mail, Public Relations, Analytics, Marketing Management, B2B Marketing, Lead Generation, Google Adwords, SEO, Integrated Marketing, Google Analytics, Market Planning, Web Content, Affiliate Marketing, WordPress, Brand Management, Trade Shows, Database Marketing, Mobile Marketing, Media Planning
Education
Florida International University - College of Business Administration 2011 — 2012
MBA, Business
Florida International University - College of Business 2004 — 2008
BBA, Marketing
Carnival Cruise Lines September 2012 - October 2014
Carnival Cruise Lines May 2011 - August 2012
Costa Cruise Lines North America April 2010 - April 2011
Costa Cruise Lines North America September 2009 - March 2010
Costa Cruise Lines North America May 2008 - August 2009
Skills
Social Media Marketing, Email Marketing, Online Marketing, SEM, Marketing Strategy, E-commerce, Marketing, Advertising, Online Advertising, Marketing Communications, Social Media, Project Management, Web Content Management, Web Analytics, Marketing Copy, Copy Editing, Digital Marketing, Web Marketing, Event Management, Omniture, YouTube, Management, Brand Development, Facebook, Market Research, Direct Marketing, PPC, Tourism, Trade Marketing, CheetahMail, Digital Strategy, Direct Mail, Public Relations, Analytics, Marketing Management, B2B Marketing, Lead Generation, Google Adwords, SEO, Integrated Marketing, Google Analytics, Market Planning, Web Content, Affiliate Marketing, WordPress, Brand Management, Trade Shows, Database Marketing, Mobile Marketing, Media Planning
Education
Florida International University - College of Business Administration 2011 — 2012
MBA, Business
Florida International University - College of Business 2004 — 2008
BBA, Marketing
Myleen Obando Myleen Obando's Costa Cruise Lines North America Experience April 2006 - April 2007
Job Queen Bee at Clear Creative Communication
Industry Marketing and Advertising
Experience
Clear Creative Communication November 2010 - Present
The Perfect Shade & Sound Collection September 2009 - October 2010
The Phorsite Group May 2008 - August 2009
iChameleon Group November 2007 - April 2008
Experience Aviation February 2007 - October 2007
Costa Cruise Lines North America April 2006 - April 2007
Miami Executive Aviation, LLC May 2002 - April 2006
Gerald Stevens, Inc. July 2001 - May 2002
Skills
Blogging, Social Networking, Communicaitons, Brand Strengthening, Brand Development, Brand Awareness, Building Brand Awareness, Public Relations, Strategic Public..., Event Marketing Strategy, Marketing Event Planning, Advertising, Marketing Strategy, Social Media, Online Advertising, Social Media Marketing
Education
Art Institute of Fort Lauderdale 2003 — 2005
Bachelor of Science (B.S.), Commercial and Advertising Art
Art Institute of Fort Lauderdale 2002 — 2003
Associate of Science (A.S.), Graphic Design
Miami Dade College 2001 — 2003
Associate of Arts (A.A.), Marketing
Clear Creative Communication November 2010 - Present
The Perfect Shade & Sound Collection September 2009 - October 2010
The Phorsite Group May 2008 - August 2009
iChameleon Group November 2007 - April 2008
Experience Aviation February 2007 - October 2007
Costa Cruise Lines North America April 2006 - April 2007
Miami Executive Aviation, LLC May 2002 - April 2006
Gerald Stevens, Inc. July 2001 - May 2002
Skills
Blogging, Social Networking, Communicaitons, Brand Strengthening, Brand Development, Brand Awareness, Building Brand Awareness, Public Relations, Strategic Public..., Event Marketing Strategy, Marketing Event Planning, Advertising, Marketing Strategy, Social Media, Online Advertising, Social Media Marketing
Education
Art Institute of Fort Lauderdale 2003 — 2005
Bachelor of Science (B.S.), Commercial and Advertising Art
Art Institute of Fort Lauderdale 2002 — 2003
Associate of Science (A.S.), Graphic Design
Miami Dade College 2001 — 2003
Associate of Arts (A.A.), Marketing
Roman Gadzhylov Roman Gadzhylov's Costa Cruise Lines North America Experience September 2012 - March 2013
Job Independent Fine Art Professional
Industry Fine Art
Experience
Costa Cruise Lines North America September 2012 - March 2013
Godard galleries March 2005 - June 2012
Skills
Visual Arts, Fine Art, Contemporary Art
Education
Kingsborough Community College 1997 — 2000
Associate of Arts (A.A.), Tourism and Travel Services Management
Costa Cruise Lines North America September 2012 - March 2013
Godard galleries March 2005 - June 2012
Skills
Visual Arts, Fine Art, Contemporary Art
Education
Kingsborough Community College 1997 — 2000
Associate of Arts (A.A.), Tourism and Travel Services Management
David A. Murillo David A. Murillo's Costa Cruise Lines North America Experience September 2003 - February 2004
Job Business Development Manager with record of significantly improving sales and developing international business
Industry Telecommunications
Experience
AT&T Inc. October 2005 - Present
AARON’S SALES AND LEASE January 2005 - October 2005
Costa Cruise Lines North America September 2003 - February 2004
Americas Tennis Institute January 2003 - September 2003
COLOMBIAN TENNIS FEDERATION November 1998 - December 2002
COLOMBIAN TENNIS FEDERATION November 1993 - October 1998
BOGOTÁ TENNIS LEAGUE November 1990 - October 1993
MURILLO IMPRESORES LTDA January 1986 - November 1990
Skills
Customer Satisfaction, Customer Retention, Telecommunications, Wireless, VoIP, Solution Selling, Budgets, Program Management, Call Centers, Customer Service, Operations Management, Sales, Team Building, Vendor Management, Process Improvement, Business Development, Sales Presentations, Team Leadership, Market Development, Sponsorship Sales, International Business, Bilingual-English/Spanis..., Advertising, Consulting, Training Programs, Account Relations, Site Management, Six Sigma, International Marketing, Event Planning, Cold Calling Experience, P&L Responsibility, Job Coaching, Strategic Alliances, Coaching, Strategic Planning, Account Management, Project Planning, Leadership, International Business..., Strategic Business..., Operations & Program..., Revenue / Market Growth..., Strategic Partnership..., Strategic Sales &..., Coaching, Mentoring &..., Business Process..., Cost Avoidance,..., Problem..., Sales Management
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2010
Master of Business Administration (MBA), Business Administration
Coles College of Business, Kennesaw State University - Atlanta, GA 2009 — 2009
Six Sigma, Green Belt, Masters in Business Administration - MBA
University of Rosario - Bogotá, Colombia, SA 1986 — 1990
Bachelor of Business Administration (BBA), Major: Business Administration (Marketing, Management and, BBA
AT&T Inc. October 2005 - Present
AARON’S SALES AND LEASE January 2005 - October 2005
Costa Cruise Lines North America September 2003 - February 2004
Americas Tennis Institute January 2003 - September 2003
COLOMBIAN TENNIS FEDERATION November 1998 - December 2002
COLOMBIAN TENNIS FEDERATION November 1993 - October 1998
BOGOTÁ TENNIS LEAGUE November 1990 - October 1993
MURILLO IMPRESORES LTDA January 1986 - November 1990
Skills
Customer Satisfaction, Customer Retention, Telecommunications, Wireless, VoIP, Solution Selling, Budgets, Program Management, Call Centers, Customer Service, Operations Management, Sales, Team Building, Vendor Management, Process Improvement, Business Development, Sales Presentations, Team Leadership, Market Development, Sponsorship Sales, International Business, Bilingual-English/Spanis..., Advertising, Consulting, Training Programs, Account Relations, Site Management, Six Sigma, International Marketing, Event Planning, Cold Calling Experience, P&L Responsibility, Job Coaching, Strategic Alliances, Coaching, Strategic Planning, Account Management, Project Planning, Leadership, International Business..., Strategic Business..., Operations & Program..., Revenue / Market Growth..., Strategic Partnership..., Strategic Sales &..., Coaching, Mentoring &..., Business Process..., Cost Avoidance,..., Problem..., Sales Management
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2010
Master of Business Administration (MBA), Business Administration
Coles College of Business, Kennesaw State University - Atlanta, GA 2009 — 2009
Six Sigma, Green Belt, Masters in Business Administration - MBA
University of Rosario - Bogotá, Colombia, SA 1986 — 1990
Bachelor of Business Administration (BBA), Major: Business Administration (Marketing, Management and, BBA
Chandra May's Costa Cruise Lines North America Experience October 2007 - April 2010
Job at
Industry Financial Services
Experience
American Express February 2015 - Present
American Express May 2013 - March 2015
American Express April 2010 - April 2013
Costa Cruise Lines North America October 2007 - April 2010
Costa Cruise Lines North America March 2007 - October 2007
Carnival Cruise Line November 2003 - March 2007
Costa Cruise Lines March 2000 - November 2003
Costa Cruise Lines 1998 - 2000
Costa Cruise Lines N.V. 1997 - 1998
Costa Cruise Lines N.V. 1997 - 1998
Skills
Change Management, Policy Analysis, Data Analysis, Administration, Process Improvement, Business Analysis, Business Strategy, Coaching, Customer Relations, Negotiation, Performance Management, Performance Metrics, Communication Skills, Policy Writing, Employee Engagement, Communication Training, Project Management, Customer Service, Relationship Management, Travel Systems, Global Travel Management, Partnership-building, International Relations, Telephone Skills, Operations Management, Team Management, Multi-cultural Team..., PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Lotus Notes, Customer Satisfaction, Strategic Thinking, System Administration, Leadership, Call Centers, Analysis, Budgets, Hospitality, Hotels, Program Management, Sales, Project Planning, Time Management, Training, Management, Employee Training, Teamwork, Quality Assurance
Education
Sheridan College 1988 — 1990
B.A.
American Express February 2015 - Present
American Express May 2013 - March 2015
American Express April 2010 - April 2013
Costa Cruise Lines North America October 2007 - April 2010
Costa Cruise Lines North America March 2007 - October 2007
Carnival Cruise Line November 2003 - March 2007
Costa Cruise Lines March 2000 - November 2003
Costa Cruise Lines 1998 - 2000
Costa Cruise Lines N.V. 1997 - 1998
Costa Cruise Lines N.V. 1997 - 1998
Skills
Change Management, Policy Analysis, Data Analysis, Administration, Process Improvement, Business Analysis, Business Strategy, Coaching, Customer Relations, Negotiation, Performance Management, Performance Metrics, Communication Skills, Policy Writing, Employee Engagement, Communication Training, Project Management, Customer Service, Relationship Management, Travel Systems, Global Travel Management, Partnership-building, International Relations, Telephone Skills, Operations Management, Team Management, Multi-cultural Team..., PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Lotus Notes, Customer Satisfaction, Strategic Thinking, System Administration, Leadership, Call Centers, Analysis, Budgets, Hospitality, Hotels, Program Management, Sales, Project Planning, Time Management, Training, Management, Employee Training, Teamwork, Quality Assurance
Education
Sheridan College 1988 — 1990
B.A.
Kari Webster Kari Webster's Costa Cruise Lines North America Experience 1990 - 1992
Job Marketing Specialist at Gentiva Health Services
Industry Hospital & Health Care
Experience
Gentiva Health Services October 2013 - Present
Emeritus Senior Living March 2008 - September 2013
William Orange Realty September 1999 - December 2006
Silversea Cruises 1992 - 1995
Costa Cruise Lines North America 1990 - 1992
Skills
Sales and Marketing..., B2B Marketing Strategy, Advertising and Media..., Project Management, Public Relations &..., Planning Budgeting &..., Veteran's Aid &..., Collateral Material..., Sales Rep Training, Corporate Relocation, Cold Calling Experience, Office Management, Start-up Ventures, Leadership, Home Care, Management
Education
Penn State University
Bachelor of Arts (BA), International Business /Finance / Marketing
Florida Atlantic University
Promotional Marketing and Advertising
Gentiva Health Services October 2013 - Present
Emeritus Senior Living March 2008 - September 2013
William Orange Realty September 1999 - December 2006
Silversea Cruises 1992 - 1995
Costa Cruise Lines North America 1990 - 1992
Skills
Sales and Marketing..., B2B Marketing Strategy, Advertising and Media..., Project Management, Public Relations &..., Planning Budgeting &..., Veteran's Aid &..., Collateral Material..., Sales Rep Training, Corporate Relocation, Cold Calling Experience, Office Management, Start-up Ventures, Leadership, Home Care, Management
Education
Penn State University
Bachelor of Arts (BA), International Business /Finance / Marketing
Florida Atlantic University
Promotional Marketing and Advertising
Ryan Ullman Ryan Ullman's Costa Cruise Lines North America Experience 2005 - 2009
Job Vice President Information Technology at Carnival Corporation
Industry Leisure, Travel & Tourism
Experience
Carnival Corporation 2009 - Present
Costa Cruise Lines North America 2005 - 2009
Princess Cruises 1999 - 2005
Carnival Cruise Lines 1997 - 1999
Arthur Young 1995 - 1997
US Navy 1987 - 1991
Skills
Professional engineer, Quality Management, Environmental Impact..., Safety Management..., Sustainability, Quality and Safety..., ISO14001, ISO9000, Training, Total Quality Management, Quality and Safety..., Quality Assurance, Supplier Quality..., Marine and Nuclear..., TQM, ISO 14001, Iso 9000, Leadership, Strategy, Executive Management, Managed Services, Information Technology, Program Management, Information Technology..., Operations Management, Management Consulting, Operational Excellence, Process Improvement, Cloud Computing, Information System, Driving Operational..., High Tech, Engineers, Contract Management
Education
Florida International University - College of Business Administration 1995 — 1997
Master of Business Administration (M.B.A.), master of business administration
California State University-Fullerton 1991 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Carnival Corporation 2009 - Present
Costa Cruise Lines North America 2005 - 2009
Princess Cruises 1999 - 2005
Carnival Cruise Lines 1997 - 1999
Arthur Young 1995 - 1997
US Navy 1987 - 1991
Skills
Professional engineer, Quality Management, Environmental Impact..., Safety Management..., Sustainability, Quality and Safety..., ISO14001, ISO9000, Training, Total Quality Management, Quality and Safety..., Quality Assurance, Supplier Quality..., Marine and Nuclear..., TQM, ISO 14001, Iso 9000, Leadership, Strategy, Executive Management, Managed Services, Information Technology, Program Management, Information Technology..., Operations Management, Management Consulting, Operational Excellence, Process Improvement, Cloud Computing, Information System, Driving Operational..., High Tech, Engineers, Contract Management
Education
Florida International University - College of Business Administration 1995 — 1997
Master of Business Administration (M.B.A.), master of business administration
California State University-Fullerton 1991 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Juliette Gebken-Mayi Juliette Gebken-Mayi's Costa Cruise Lines North America Experience April 2009 - December 2009
Job Public Relations Manager, Latin America at Universal Orlando
Industry Leisure, Travel & Tourism
Experience
Universal Orlando June 2013 - Present
Universal Orlando October 2010 - June 2013
NewmanPR February 2010 - October 2010
Costa Cruise Lines North America April 2009 - December 2009
El Nuevo Dia August 2005 - November 2009
Sunbound February 2008 - April 2009
Skills
Press Releases, Public Relations, Event Planning, Multicultural Marketing, US Hispanic Market, Latin American markets, UK market, Strategic Communications, Social Media, Writing, Media Relations, Journalism, Management, Publicity, Copywriting, Copy Editing, Corporate Communications, Leadership, Social Media Marketing, AP Style, Facebook, New Media, Social Networking, Web Content, Editorial, Newsletters
Education
Florida International University 2007 — 2010
Master's, Global Strategic Communications
Universidad de Puerto Rico 2001 — 2005
Bacherlor's, Journalism
Universidad Complutense de Madrid 2004 — 2004
Journalism
Universal Orlando June 2013 - Present
Universal Orlando October 2010 - June 2013
NewmanPR February 2010 - October 2010
Costa Cruise Lines North America April 2009 - December 2009
El Nuevo Dia August 2005 - November 2009
Sunbound February 2008 - April 2009
Skills
Press Releases, Public Relations, Event Planning, Multicultural Marketing, US Hispanic Market, Latin American markets, UK market, Strategic Communications, Social Media, Writing, Media Relations, Journalism, Management, Publicity, Copywriting, Copy Editing, Corporate Communications, Leadership, Social Media Marketing, AP Style, Facebook, New Media, Social Networking, Web Content, Editorial, Newsletters
Education
Florida International University 2007 — 2010
Master's, Global Strategic Communications
Universidad de Puerto Rico 2001 — 2005
Bacherlor's, Journalism
Universidad Complutense de Madrid 2004 — 2004
Journalism
Victor Hair's Costa Cruise Lines North America Experience November 1999 - March 2002
Job Unit Director, Health Division, Progressive Impressions Int'l
Industry Marketing and Advertising
Experience
Progressive Impressions International April 2007 - Present
First Marketing 2003 - 2007
HIP March 2002 - August 2003
Costa Cruise Lines North America November 1999 - March 2002
Accurate Impressions July 1997 - November 1999
Blockbuster 1996 - 1997
Skills
Manage Client..., Marketing Communications, Direct Marketing, HIPAA Compliance, Print Production, Direct Mail, Email Marketing
Education
Florida Atlantic University 2012 — 2013
Graduate Certificate, Computer and Information Systems Security/Information Assurance
Florida Atlantic University 2004 — 2010
Master of Business Administration, Business
The HIPAA Academy 2009 — 2009
Certified HIPAA Professional, Privacy Law
Virginia Commonwealth University 2008 — 2009
Certified Direct Marketer, Direct Marketing
Progressive Impressions International April 2007 - Present
First Marketing 2003 - 2007
HIP March 2002 - August 2003
Costa Cruise Lines North America November 1999 - March 2002
Accurate Impressions July 1997 - November 1999
Blockbuster 1996 - 1997
Skills
Manage Client..., Marketing Communications, Direct Marketing, HIPAA Compliance, Print Production, Direct Mail, Email Marketing
Education
Florida Atlantic University 2012 — 2013
Graduate Certificate, Computer and Information Systems Security/Information Assurance
Florida Atlantic University 2004 — 2010
Master of Business Administration, Business
The HIPAA Academy 2009 — 2009
Certified HIPAA Professional, Privacy Law
Virginia Commonwealth University 2008 — 2009
Certified Direct Marketer, Direct Marketing
Joni Ward Lunsford's Costa Cruise Lines North America Experience 1992 - 1998
Job Director, Guest Experience at TourTrek
Industry Leisure, Travel & Tourism
Experience
TourTrek October 2014 - Present
Electouronics January 2014 - Present
Royal Caribbean Cruises, Ltd. June 2000 - August 2013
Regent Seven Seas Cruises 1998 - 2000
Costa Cruise Lines North America 1992 - 1998
Skills
Travel Management, Cruises, Hotels, Leisure, Resorts, Hospitality, Hospitality Industry, Tourism, Revenue Analysis, Leisure Travel, Vacation, Business Travel, Incentive Travel, Online Travel, Destination Marketing, Cruise Lines, Luxury Cruise, Tour Operators, River Cruises, Sabre, Travel Technology, Travel Planning, Amadeus, Galileo, Yield Management, Hotel Booking, Incentives, Revenue Forecasting, Ticketing, Hospitality Management, Hotel Management, Luxury, Meeting Planning, Team Leadership, Problem Solving, Multi Tasking, Corporate Events, Airlines, Property Management..., Pre-opening, Pricing Strategy, Loyalty Programs, Micros, Google Groups, Tourism Management, Casino, Food & Beverage, Spa, Hotel
Education
Clemson University 1982 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastside High School
TourTrek October 2014 - Present
Electouronics January 2014 - Present
Royal Caribbean Cruises, Ltd. June 2000 - August 2013
Regent Seven Seas Cruises 1998 - 2000
Costa Cruise Lines North America 1992 - 1998
Skills
Travel Management, Cruises, Hotels, Leisure, Resorts, Hospitality, Hospitality Industry, Tourism, Revenue Analysis, Leisure Travel, Vacation, Business Travel, Incentive Travel, Online Travel, Destination Marketing, Cruise Lines, Luxury Cruise, Tour Operators, River Cruises, Sabre, Travel Technology, Travel Planning, Amadeus, Galileo, Yield Management, Hotel Booking, Incentives, Revenue Forecasting, Ticketing, Hospitality Management, Hotel Management, Luxury, Meeting Planning, Team Leadership, Problem Solving, Multi Tasking, Corporate Events, Airlines, Property Management..., Pre-opening, Pricing Strategy, Loyalty Programs, Micros, Google Groups, Tourism Management, Casino, Food & Beverage, Spa, Hotel
Education
Clemson University 1982 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastside High School
Mary Ann Keeling's Costa Cruise Lines North America Experience June 1987 - December 2000
Job Franchise Owner at CruiseOne
Industry Hospitality
Experience
CruiseOne March 2006 - Present
Carnival Cruise Lines August 2003 - December 2005
Costa Cruise Lines North America June 1987 - December 2000
Education
Miami Dade College 1981 — 1984
CruiseOne March 2006 - Present
Carnival Cruise Lines August 2003 - December 2005
Costa Cruise Lines North America June 1987 - December 2000
Education
Miami Dade College 1981 — 1984
Maria Elena Bessignano's Costa Cruise Lines North America Experience December 1989 - March 1996
Job Administrative Assistant at University of Notre Dame
Industry Program Development
Experience
University of Notre Dame July 2013 - Present
University of Notre Dame February 2000 - June 2013
Costa Cruise Lines North America December 1989 - March 1996
Skills
Event Planning, Spanish, Microsoft Office, Budgeting, Customer Service, Program Management, Social Media, Event Management, Volunteer Management, Community Outreach, Public Speaking, Nonprofits
Education
Bethel College 2012 — 2014
BA Organizational Management, Business Administration and Management, General
Ivy Tech Community College 2009 — 2012
Associate's degree, Applied Sciences
University of Notre Dame July 2013 - Present
University of Notre Dame February 2000 - June 2013
Costa Cruise Lines North America December 1989 - March 1996
Skills
Event Planning, Spanish, Microsoft Office, Budgeting, Customer Service, Program Management, Social Media, Event Management, Volunteer Management, Community Outreach, Public Speaking, Nonprofits
Education
Bethel College 2012 — 2014
BA Organizational Management, Business Administration and Management, General
Ivy Tech Community College 2009 — 2012
Associate's degree, Applied Sciences
Brooklyn Mansfield's Costa Cruise Lines North America Experience May 2009 - November 2009
Job Executive Assistant to Deputy Executive Director at State of Colorado
Industry Government Administration
Experience
State of Colorado April 2014 - February 2015
BBB Industries, LLC February 2013 - April 2014
Kress Court Reporting October 2011 - December 2012
Branding Bar January 2010 - October 2011
Costa Cruise Lines North America May 2009 - November 2009
Costa Cruise Lines North America November 2008 - May 2009
Skills
Advertising, Customer Service, Marketing, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Customer Satisfaction, Team Building, Human Resources, Marketing Strategy, Leadership, Event Planning, Team Leadership, Outlook, Strategic Planning, Negotiation, Purchasing, Management, Sales
Education
Florida International University 2004 — 2009
Bachelors, Business Management, 3.4
State of Colorado April 2014 - February 2015
BBB Industries, LLC February 2013 - April 2014
Kress Court Reporting October 2011 - December 2012
Branding Bar January 2010 - October 2011
Costa Cruise Lines North America May 2009 - November 2009
Costa Cruise Lines North America November 2008 - May 2009
Skills
Advertising, Customer Service, Marketing, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Customer Satisfaction, Team Building, Human Resources, Marketing Strategy, Leadership, Event Planning, Team Leadership, Outlook, Strategic Planning, Negotiation, Purchasing, Management, Sales
Education
Florida International University 2004 — 2009
Bachelors, Business Management, 3.4
Susan Windham's Costa Cruise Lines North America Experience April 2008 - May 2010
Job Independent Travel Consultant
Industry Hospitality
Experience
ZK Consulting August 2011 - Present
Costa Cruise Lines North America April 2008 - May 2010
Carnival Cruise Lines August 1987 - May 2008
Skills
Cruises, Incentives, Group Cruises, Sales, Travel Management, Event Planning, Hospitality Management, Hotels, Sales Management, Tour Operators, Incentive Travel, Event Management, Tourism, Leisure, Resorts, Leisure Travel, Hospitality Industry, Account Management, Vacation, Corporate Events, Hospitality, Meeting Planning, Trade Shows, Travel Planning
Education
Miami International University of Art and Design 1976 — 1978
AA, Fashion Merchandising
ZK Consulting August 2011 - Present
Costa Cruise Lines North America April 2008 - May 2010
Carnival Cruise Lines August 1987 - May 2008
Skills
Cruises, Incentives, Group Cruises, Sales, Travel Management, Event Planning, Hospitality Management, Hotels, Sales Management, Tour Operators, Incentive Travel, Event Management, Tourism, Leisure, Resorts, Leisure Travel, Hospitality Industry, Account Management, Vacation, Corporate Events, Hospitality, Meeting Planning, Trade Shows, Travel Planning
Education
Miami International University of Art and Design 1976 — 1978
AA, Fashion Merchandising
Thomas Russell's Costa Cruise Lines North America Experience September 1991 - January 1993
Job Chief Operating Officer at Global Voyages Group
Industry Leisure, Travel & Tourism
Experience
GlobalVoyagesGroup January 2014 - Present
Russell Marketing & Planning Group January 2009 - Present
Global Voyages Group June 2010 - January 2014
Silversea Cruises October 2007 - January 2009
Uniworld Boutique River Cruise Collection January 2006 - October 2007
Windstar Cruises January 2000 - May 2005
Cruise West 1996 - 1999
Silversea Cruises January 1993 - December 1996
Costa Cruise Lines North America September 1991 - January 1993
Commodore Cruises January 1990 - September 1991
Skills
Sales, Hospitality, Travel Management, Tourism, Cruises, Inventory Management, Revenue Analysis, Business Development, Advertising, Leisure, Leisure Travel, Management, Product Development, Team Building, Hotels, Incentive Travel, Incentives, Market Planning, Marketing, Online Travel, Tour Operators, Yield Management
Education
California State University-Dominguez Hills 1980 — 1983
MBA, Marketing & Finance
GlobalVoyagesGroup January 2014 - Present
Russell Marketing & Planning Group January 2009 - Present
Global Voyages Group June 2010 - January 2014
Silversea Cruises October 2007 - January 2009
Uniworld Boutique River Cruise Collection January 2006 - October 2007
Windstar Cruises January 2000 - May 2005
Cruise West 1996 - 1999
Silversea Cruises January 1993 - December 1996
Costa Cruise Lines North America September 1991 - January 1993
Commodore Cruises January 1990 - September 1991
Skills
Sales, Hospitality, Travel Management, Tourism, Cruises, Inventory Management, Revenue Analysis, Business Development, Advertising, Leisure, Leisure Travel, Management, Product Development, Team Building, Hotels, Incentive Travel, Incentives, Market Planning, Marketing, Online Travel, Tour Operators, Yield Management
Education
California State University-Dominguez Hills 1980 — 1983
MBA, Marketing & Finance
Mandy Dauria (McBride)'s Costa Cruise Lines North America Experience May 2013 - Present
Job Business Development Manager at Costa Cruise Lines
Industry Leisure, Travel & Tourism
Experience
Costa Cruise Lines North America May 2013 - Present
ARC January 2013 - April 2013
ARC December 2010 - January 2013
MailPound December 2009 - November 2010
Skills
Tourism, E-commerce, Marketing Strategy, Product Management, Online Advertising, Social Media, Account Management, Sales Management, New Business Development, Digital Media, Product Development, Business Strategy, Web Analytics, CRM, Direct Marketing, Customer Service, Sales, Marketing, Trade Shows, Business Development, Campaign Management, Budgets, Competitive Analysis, Analysis, Customer Satisfaction, Email Marketing, Forecasting, Cross-functional Team..., Management, Market Planning, Marketing Communications, Marketing Management, Online Marketing, Product Marketing, Program Management, Project Planning, Strategic Partnerships, Strategy, Training
Education
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2007
Bachelor of Business Management
Shawnee High School
Costa Cruise Lines North America May 2013 - Present
ARC January 2013 - April 2013
ARC December 2010 - January 2013
MailPound December 2009 - November 2010
Skills
Tourism, E-commerce, Marketing Strategy, Product Management, Online Advertising, Social Media, Account Management, Sales Management, New Business Development, Digital Media, Product Development, Business Strategy, Web Analytics, CRM, Direct Marketing, Customer Service, Sales, Marketing, Trade Shows, Business Development, Campaign Management, Budgets, Competitive Analysis, Analysis, Customer Satisfaction, Email Marketing, Forecasting, Cross-functional Team..., Management, Market Planning, Marketing Communications, Marketing Management, Online Marketing, Product Marketing, Program Management, Project Planning, Strategic Partnerships, Strategy, Training
Education
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2007
Bachelor of Business Management
Shawnee High School
Odalys Paez's Costa Cruise Lines North America Experience January 2008 - Present
Job President at Ultimate HR Resource
Industry Leisure, Travel & Tourism
Experience
Ultimate HR Resource December 2010 - Present
Costa Cruise Lines North America January 2008 - Present
Pride Rock Development Group March 2005 - October 2008
Cunard Line January 1998 - February 2005
Skills
Cruises, Hospitality, Hospitality Industry, Tourism, Travel Management, Hotels, Incentives, Leisure, Leisure Travel
Education
Florida International University - College of Business 2003 — 2005
BA, Business Management and International Business
Ultimate HR Resource December 2010 - Present
Costa Cruise Lines North America January 2008 - Present
Pride Rock Development Group March 2005 - October 2008
Cunard Line January 1998 - February 2005
Skills
Cruises, Hospitality, Hospitality Industry, Tourism, Travel Management, Hotels, Incentives, Leisure, Leisure Travel
Education
Florida International University - College of Business 2003 — 2005
BA, Business Management and International Business
Carmen Corvos-Roig's Costa Cruise Lines North America Experience February 2009 - June 2011
Job Senior Vice President of Marketing and Sales at Crystal Cruises
Industry Hospitality
Experience
Crystal Cruises June 2015 - Present
Azamara Club Cruises September 2014 - May 2015
Azamara Club Cruises October 2013 - September 2014
Azamara Club Cruises June 2011 - September 2014
Costa Cruise Lines North America February 2009 - June 2011
Carnival Cruise Lines November 1987 - January 2009
Carnival Cruise Line 1981 - 2009
Executives' Association of Greater Miami 2002 - 2003
Skills
Sales, Hotels, Leisure Travel, Food & Beverage, Marketing, Cruises, Resorts, Business Development, Tourism, Leisure, Strategy, Revenue Analysis, Sales Management, Hospitality Industry, Management, Hospitality, Tour Operators, Travel Management, Team Building, Account Management, Event Management, Leadership, New Business Development, Yield Management, Key Account Development, Contract Negotiation, Marketing Strategy, Hospitality Management, Vacation, Key Account Management, Incentive Travel, Incentives, Negotiation, Pre-opening, Event Planning, Trade Shows, Budgets, Team Leadership, Hotel Management, Customer Satisfaction, Strategic Planning, Training, Online Advertising, Customer Service, Business Travel
Education
University of Miami 1984 — 1987
BS, Broadcast Journalism, Sociology, Marketing
Crystal Cruises June 2015 - Present
Azamara Club Cruises September 2014 - May 2015
Azamara Club Cruises October 2013 - September 2014
Azamara Club Cruises June 2011 - September 2014
Costa Cruise Lines North America February 2009 - June 2011
Carnival Cruise Lines November 1987 - January 2009
Carnival Cruise Line 1981 - 2009
Executives' Association of Greater Miami 2002 - 2003
Skills
Sales, Hotels, Leisure Travel, Food & Beverage, Marketing, Cruises, Resorts, Business Development, Tourism, Leisure, Strategy, Revenue Analysis, Sales Management, Hospitality Industry, Management, Hospitality, Tour Operators, Travel Management, Team Building, Account Management, Event Management, Leadership, New Business Development, Yield Management, Key Account Development, Contract Negotiation, Marketing Strategy, Hospitality Management, Vacation, Key Account Management, Incentive Travel, Incentives, Negotiation, Pre-opening, Event Planning, Trade Shows, Budgets, Team Leadership, Hotel Management, Customer Satisfaction, Strategic Planning, Training, Online Advertising, Customer Service, Business Travel
Education
University of Miami 1984 — 1987
BS, Broadcast Journalism, Sociology, Marketing
monique ross's Costa Cruise Lines North America Experience August 2009 - April 2012
Job Regional Sales Manager (FL/GA), Celtic Tours
Industry Hospitality
Experience
Celtic Tours World Vacations March 2015 - Present
Star Clippers Americas April 2012 - March 2015
Costa Cruise Lines North America August 2009 - April 2012
Skills
Tourism, Cruises, Hotels, Hospitality, Leisure, Resorts, Travel Management, Hospitality Management, Revenue Analysis, Leisure Travel, Trade Shows, Hospitality Industry, Business Travel, Tour Operators, Sales, Incentives, Incentive Travel, Vacation, Travel Planning, Yield Management
Education
University of South Florida 2003 — 2005
Bachelor of Arts (B.A.), Mass Communications
Celtic Tours World Vacations March 2015 - Present
Star Clippers Americas April 2012 - March 2015
Costa Cruise Lines North America August 2009 - April 2012
Skills
Tourism, Cruises, Hotels, Hospitality, Leisure, Resorts, Travel Management, Hospitality Management, Revenue Analysis, Leisure Travel, Trade Shows, Hospitality Industry, Business Travel, Tour Operators, Sales, Incentives, Incentive Travel, Vacation, Travel Planning, Yield Management
Education
University of South Florida 2003 — 2005
Bachelor of Arts (B.A.), Mass Communications
Sylvia Pila's Costa Cruise Lines North America Experience March 2006 - March 2012
Job Administrative Assistant
Industry Hospitality
Experience
Carnival Cruise Lines May 2013 - March 2014
Costa Cruise Lines North America March 2006 - March 2012
Landry & Kling, Inc. May 2005 - March 2006
Oceania Cruises, Inc. February 2003 - May 2005
UPS January 2002 - February 2003
Silversea Cruises June 1995 - December 2001
Skills
Organized, Special..., Event Management, Tourism, Projects, Event Planning, Budgets, Hotels, Customer Service, Hospitality, Management, Time Management, Leadership, Microsoft Excel, PowerPoint, Account Management, Employee Relations, Public Relations, Operations Management, Hospitality Industry, Marketing, Microsoft Office, Travel Management, Administrative..., Training, Spanish, Customer Satisfaction, Team Building, Outlook, Hospitality Management, Human Resources, Sales, Cruises, Coaching, Administration, Analysis, Trade Shows, Marketing Strategy, Food & Beverage, Travel Planning, Marketing Communications, Pre-opening, Hotel Management, Microsoft Word, Negotiation, Recruiting, Social Media Marketing, Performance Management, Revenue Analysis, Contract Negotiation, Social Media
Education
Florida International University
Attended 1 year majoring in Marketing, 3.7
Miami Dade College
Associate's Degree, Business Administration, 3.8
Carnival Cruise Lines May 2013 - March 2014
Costa Cruise Lines North America March 2006 - March 2012
Landry & Kling, Inc. May 2005 - March 2006
Oceania Cruises, Inc. February 2003 - May 2005
UPS January 2002 - February 2003
Silversea Cruises June 1995 - December 2001
Skills
Organized, Special..., Event Management, Tourism, Projects, Event Planning, Budgets, Hotels, Customer Service, Hospitality, Management, Time Management, Leadership, Microsoft Excel, PowerPoint, Account Management, Employee Relations, Public Relations, Operations Management, Hospitality Industry, Marketing, Microsoft Office, Travel Management, Administrative..., Training, Spanish, Customer Satisfaction, Team Building, Outlook, Hospitality Management, Human Resources, Sales, Cruises, Coaching, Administration, Analysis, Trade Shows, Marketing Strategy, Food & Beverage, Travel Planning, Marketing Communications, Pre-opening, Hotel Management, Microsoft Word, Negotiation, Recruiting, Social Media Marketing, Performance Management, Revenue Analysis, Contract Negotiation, Social Media
Education
Florida International University
Attended 1 year majoring in Marketing, 3.7
Miami Dade College
Associate's Degree, Business Administration, 3.8
Kathleen Rinaldi's Costa Cruise Lines North America Experience January 2000 - 2009
Job agent
Industry Leisure, Travel & Tourism
Experience
Cruise Planners American Express June 2013 - Present
Expedia CruiseShipCenters January 2009 - June 2013
Costa Cruise Lines North America January 2000 - 2009
Premier Cruises/Dolphin Cruise Line January 1993 - January 2000
Skills
Sales, Tourism, Sales Management, Cruises, Travel Management, Leisure Travel, Business Travel, Leisure, Team Building, Hotels, Vacation, Tour Operators, Amadeus
Education
Bridgewater State University
Cruise Planners American Express June 2013 - Present
Expedia CruiseShipCenters January 2009 - June 2013
Costa Cruise Lines North America January 2000 - 2009
Premier Cruises/Dolphin Cruise Line January 1993 - January 2000
Skills
Sales, Tourism, Sales Management, Cruises, Travel Management, Leisure Travel, Business Travel, Leisure, Team Building, Hotels, Vacation, Tour Operators, Amadeus
Education
Bridgewater State University