Experience
HireQuest  March 2014 - January 2015
Elkins Consulting Group   November 2013 - March 2014
maxIT Healthcare  February 2011 - November 2013
Memorial Practice Management   October 2007 - February 2011
Medical Associates of Yakima   February 2009 - January 2011
House Values   2007 - 2007
HP Home and Home Office   2005 - 2007
Cougar Mountain Software   1997 - 2001

Skills
Instructional Design, EMR, Training, Team Building, Leadership, Leadership Development, Integration, Customer Service, Coaching, HIPAA, EHR, Change Management, Ambulatory, Strategic Planning, Software Project..., Clinic Workflow Analysis, EMR Training, Software Implementation, Data Migration, eClinicalWorks System..., Healthcare Consulting, Healthcare Information..., Healthcare Interfaces, Training Facilitation, Team Facilitation, Sales Presentations, Microsoft Office, SnagIt, Deltek, HIE, Staff Development, Staff Supervision, Sports Coaching, Coaching Staff, HIPPA Training, Customer Service..., EHR Go-Live Support, Technical Support, Technical Documentation, Project Management, Management, Analysis, Healthcare Industry, Troubleshooting, Process Improvement, Consulting, Training Delivery, Strategy, Practice Management, HL7

Education
George Fox University   2001 — 2004
MA, Organizational Leadership

Boise State University   1997 — 2002
Accounting

Boise State University   1992 — 1997
Spanish Language and Literature

Borah High   1992 — 1992
Diploma

Centennial High School   1990 — 1991

Experience
Retired  April 2014 - Present
Zasio Enterprises, Inc.   April 2001 - March 2014
Cougar Mountain Software   March 1999 - March 2001

Skills
FrameMaker, RoboHelp, Technical Communication, Online Help, Manuals, Technical Documentation, Release Notes, Technical Writing, Guides, Technical Editing, White Papers, Adobe Acrobat, Software Documentation, Visio, Web Content, User Assistance, Captivate

Education
University of Massachusetts, Amherst   1966 — 1968

Boise State University

American International College

Experience
Experis  March 2015 - Present
Cougar Mountain Software   June 2014 - August 2014
West Ada School District  September 2005 - August 2012
Weight Watchers  June 2002 - March 2004
Boise State University  October 1994 - November 1997

Skills
Critical Thinking, Teamwork, Event Planning, Teaching, Higher Education, Community Outreach, Student Development, Tutoring

Education
Boise State University   2012 — 2014
Bachelor's Degree, BA in English, Technical Communication emphasis

Experience
Trimac Panel Products   November 2006 - Present
Cogent IT   November 2004 - November 2006
LDC Solutions   February 2003 - November 2004
Cougar Mountain Software   January 2002 - January 2003
United States Marine Corps  May 1987 - March 2001

Skills
Active Directory, Windows Server, Troubleshooting, Windows, Network Administration, Microsoft SQL Server, VMware, Citrix, Microsoft Exchange, Computer Hardware, Microsoft Office, Software Installation, POS, Macola Progression, QuickBooks, Dreamweaver, Cisco Certified, Technical Support, Hardware, Networking, Disaster Recovery, Operating Systems

Education
Boise State University   1997 — 2002
BAS, Computer Service Technology

Boise State University   1997 — 2002
AAS, Computer Service Technology

Experience
Idaho Department of Correction  June 2014 - Present
Idaho Department of Correction  August 2008 - June 2014
Woodgrain Millwork  July 2007 - August 2008
Woodgrain Millwork  July 2006 - July 2007
Cougar Mountain Software   March 2005 - July 2006

Skills
Windows Server, Troubleshooting, Network Administration, Servers, Technical Support, Software Installation, Networking, Process Improvement, Printers, Active Directory, SharePoint, VMware, Disaster Recovery, Software Documentation, System Administration

Education
Boise State University   2001 — 2005
BS, Computer Information Systems

University of Idaho   2000 — 2001

Experience
Cougar Mountain Software   December 2011 - Present
Select Staffing  August 2011 - December 2011
Network Dynamics LLC   October 2010 - August 2011
The Hartwell Corporation  August 2009 - October 2010
Guerdon Enterprises  December 2006 - October 2008
BCT, Inc   May 2004 - October 2006
Signs Now - Nampa, ID   August 2003 - May 2004
Maersk Line  March 2001 - June 2003

Skills
Project Coordination, Troubleshooting, Microsoft Office, Customer Service, Software, Transportation..., Insurance, Project Management, Sales, Software Development, Management, Account Management, Team Leadership, Process Improvement, Software Documentation, Strategic Planning, Technical Support, Leadership, Business Development

Education
Silverhawk Aviation Academy   2008 — 2012
Certificate, Aviation - Helicopter

Boise State University   2001 — 2007
B.A., Communications

Experience
Idaho Public Utilities Commission  May 2014 - Present
MAXIMUS  September 2013 - April 2014
Cougar Mountain Software   May 2013 - September 2013
College of Western Idaho  March 2012 - January 2013
Hewlett-Packard  April 1981 - May 2010
Fuzziwig's Candy Factory  2008 - 2009

Skills
Inventory Management, Purchasing, PowerPoint, Microsoft Office, Customer Service, Software Documentation, Program Management, Team Leadership, Process Improvement, Administrative..., Troubleshooting, Management, Analysis, Access, Time Management, Leadership, Data Analysis, Quality Assurance, Project Management, Project Planning, Team Building, Microsoft Excel, Outlook, Training, Change Management, Technical Documentation, Testing, SharePoint

Education
College of Western Idaho   2011 — 2013
Associate of Arts and Sciences (AAS), Accounting

College of Western Idaho   2011 — 2013
Associate of Arts and Sciences (AAS), Administrative Support

Boise State University   1977 — 1978

Central Oregon Community College   1976 — 1977

Experience
Cougar Mountain Software   January 2015 - Present
The Newsletter Pro  July 2014 - January 2015
The Newsletter Pro  February 2014 - July 2014
Gunwear Designs   2014 - 2014
Shadows Embroidery and Screen Printing   June 2013 - December 2013

Skills
Illustration, Graphic Design, InDesign, Photoshop, Art, Fine Art, Interior Design, Graphics, Adobe Creative Suite, Corel Draw, Concept Design, Illustrator, Mac, Posters, Typography, Photography, Layout, Vector Illustration, Logo Design, Corporate Branding, Video Production, Image Editing, Concept Development, Rendering, Web Design, Banners, Art Direction, WordPress, WordPress Design, HTML Emails, Email Newsletter Design

Education
University of Idaho   2009 — 2015
General Studies, Fine/Studio Arts, General, Interior Design

Lewis-Clark State College
Communication Arts

Experience
U.S. Bank   October 2012 - January 2015
US Bank  May 2011 - October 2012
GD-AIS  August 2009 - May 2011
BAE Systems  November 2005 - August 2009
Cougar Mountain Software   2001 - 2004
Sutron Corporation  1998 - 2000
United States Air Force  1995 - 1998

Skills
CMMI, Software Quality..., Quality Auditing, VBA, Microsoft Excel, Quality Assurance, Software Testing Life..., Testing

Education
University of Phoenix   2002 — 2005
Master's, Computer Information Systems

University of Nebraska at Omaha   1993 — 1995
Bachelors, Continuing Studies, Computer Based

Experience
Red Couch Creative   January 2004 - Present
QDI Wireless   July 2003 - July 2006
Cougar Mountain Software   February 1997 - June 2003

Skills
Graphic Design, Advertising, Web Design, Adobe Creative Suite, Logo Design, Catalog Design, Book Design, Book Covers, Brochure Development, Corporate Identity, Online Advertising, Art Direction, Product Photography, Print Collateral Design, Brochures, Layout, InDesign, Catalogs, SEO, Business Cards, Packaging, Direct Mail, Flash, Graphics, Posters, WordPress, Newsletters, Banners, Publishing, Flyers, Marketing, Online Marketing, Illustrator, Photography, Photoshop, Art, Creative Direction, Social Media Marketing, Email Marketing, Management, Social Media

Education
Collins College   2004 — 2006
BFA, Visual Communications, 4.0 GPA

Collins College   1995 — 1997
AA, Visual Communications, 3.7 GPA

Experience
Beyondsoft  April 2014 - Present
BeyondSoft Consulting   April 2014 - Present
Cougar Mountain Software   May 2012 - Present
Shyla's Creations   January 2007 - Present
Mountain Myst Services, LLC.   January 2000 - Present
Cougar Mountain Software   March 2012 - March 2014
Magic Valley Collections & Recovery   February 2008 - October 2011
C3 Customer Contact Channels  March 2010 - September 2011
Rent-A-Center  January 2007 - November 2009
Twin Falls County  March 2006 - February 2008

Skills
Testing, Quality Assurance, Test Planning, User Acceptance Testing, Agile Methodologies, Test Cases, Software Quality..., Test Automation, Manual Testing, Software Documentation, Integration Testing, Test Execution, Test Strategy, Risk Management, System Testing, SQL, Unix, Quality Center, MySQL, Microsoft SQL Server, ASP.NET MVC, Python, Moodle, Financial Analysis, Financial Planning, Accounting Applications, HP, Medical Research, Medical Terminology, Billing Systems, Software Installation, Insurance Billing, Loan Servicing, Data Collection, Risk Assessment, Inventory Control, Inventory Management, Inventory Analysis, Financial Risk..., New Business Development, Offshore Operations, Office Management, Microsoft Office, Team Leadership, Process Improvement, Customer Service, Accounting, Software Development

Education
Stanford University   2012 — 2018
Art History, Criticism and Conservation

Harvard University   2013 — 2017
Bachelor's Degree, Banking, Corporate, Finance, and Securities Law

Massachusetts Institute of Technology   2012 — 2014
Bachelor's Degree, Computer Technology/Computer Systems Technology, 3.4

College of Southern Idaho   2004 — 2011
Bachelor's Degree, Business Administration and Management with Accounting & Finance emphasis

Boise State University   2000 — 2003
Associate's Degree, Social Psychology

North Idaho College   1996 — 1998
Associate's Degree, Nursing Science, Critical Care Nursing, Medical Terminology

Le Cordon Bleu College of Culinary Arts-Paris, France   1995 — 1997
Bachelor's Degree, Culinary Science/Culinology, Confectionary Artistry

Lower Columbia College   1988 — 1994
Associate's Degree, Classics and Classical Languages, Literatures, and Linguistics

Experience
Cougar Mountain Software   July 1999 - May 2015
Cougar Mountain Software   February 1998 - April 1999

Skills
Testing, Account Reconciliation, Accounts Receivable, Accounting, Databases, Software Documentation, T-SQL, Software Development, Microsoft Office, Microsoft SQL Server, Networking, Access, Technical Support, Process Improvement, Crystal Reports, Team Leadership, Windows, Business Analysis, Hardware, Software Installation, SQL, Troubleshooting, Integration, Regression Testing, Test Planning, Quality Assurance, Test Cases, Scrum, Agile Methodologies

Education
Boise State University   1984 — 1990
Bachelors, Accounting

Experience
Staged4Sale   November 2012 - Present
Hewlett-Packard  October 2011 - November 2012
HP Enterprise Services  November 2007 - October 2011
Cougar Mountain Software   May 2005 - October 2007
Sunterra Resorts  2003 - 2005

Skills
Hardware, Troubleshooting, Program Management, DNS, Human Resources, Service Delivery, Technical Support, Networking, IT Service Management, ITIL, XP, DHCP, Software Documentation, Software Installation

Education
College of Western Idaho   2013 — 2015
Web Development

Carlsbad High School   1995 — 1999
Diploma

Experience
Businessolver  September 2014 - Present
ADP  December 2010 - September 2014
HumanConcepts  2007 - 2010
Cougar Mountain Software   2004 - 2006

Skills
Sales Management, Salesforce.com, Solution Selling, SaaS, Sales Process, Direct Sales, New Business Development, Account Management, Sales Presentations, Sales, Selling, Lead Generation, Cold Calling, Training, CRM, Sales Operations, Enterprise Software, Strategic Partnerships, Professional Services, Business Development, Consulting, Business Analysis, Management Consulting, Business Intelligence, Management, Establishing Strategic..., Customer Retention, HRO, Recruiting

Education
Boise State University

Experience
ABB Inc.  March 2010 - Present
ABB Inc.  December 2004 - December 2009
Cougar Mountain Software   September 1998 - December 2000
Babcox Publications  June 1994 - May 1998
JCPenney  August 1991 - December 1993

Skills
Marketing Communications, Advertising, Graphic Design, Email Marketing, Marketing, Strategy, Graphics, Marketing Strategy, Leadership, Editing, Trade Shows, Project Management, Logo Design, InDesign, Illustrator, Corporate Identity, Art Direction, Adobe Creative Suite

Education
University of Reading   2002 — 2003
MA, Typeface Design

Bob Jones University   1988 — 1991
BS, Graphic Design

Kent State University   1986 — 1988
Graphic Design

Experience
Cougar Mountain Software   June 2002 - February 2009
Extended Systems  2000 - 2002

Education
Boise State University   2002 — 2005

Montana State University-Bozeman   1996 — 2000
Architechture, Computer Science, French, English

Experience
VMware  October 2012 - Present
MobileDataForce  January 2005 - October 2012
Cougar Mountain Software   December 2002 - January 2005
Curaworld Inc   March 1999 - December 2000
M2 Software   1996 - 1998

Skills
C, C++, Visual C++, C#, ASP.NET, AJAX, Objective-C, Java, Xcode, Eclipse, Visual Studio, Blackberry, iPhone development, Mobile Devices, Mobile Applications, iOS development, Software Development, Enterprise Software, Databases, HTML 5, MySQL, Software Engineering, Agile Methodologies, Integration, Microsoft SQL Server, Multithreading, Requirements Analysis, Oracle, Scrum, Android, Programming, Web Services, Design Patterns

Education
Center for Development of Advanced Computing   1996 — 1996
Diploma in Advanced Computing, Computer Software and networking

Madurai Kamaraj University   1990 — 1995
Bachelors, Electronics and Communication Engineering

Experience
ACME AtronOmatic, LLC   December 2012 - Present
Perficient  July 2012 - December 2012
Palador   April 2008 - April 2012
Alaska Airlines  July 2005 - April 2008
Watermark Credit Union  March 2002 - July 2005
Cougar Mountain Software   April 2000 - September 2001

Skills
C#, .NET, Windows Azure, Windows 8.1, Windows Phone, ASP.NET MVC, ASP.NET, LINQ, XAML, WPF, TFS, Microsoft SQL Server, Visual Studio, Agile Methodologies, SSRS, Entity Framework, jQuery, Silverlight, Software Project..., Scrum, Microsoft Technologies, Web Applications

Education
Albertson College of Idaho   1996 — 2001
BS

Shoshone High School   1992 — 1995
HS Diploma

Experience
Ecova  April 2012 - Present
Ecova  April 2008 - April 2012
Getronics  January 2007 - April 2008
Blue Cross of Idaho  September 2004 - January 2007
Cougar Mountain Software   February 2003 - September 2004
ICT Procos   September 1999 - November 2002
PROCOS Engineers & Consultants (currently ICT PROCOS)   1999 - 2001
Scarabee   November 1994 - August 1999

Skills
Microsoft SQL Server, Oracle, C#, Informatica, Cognos, Business Analysis, SQL Server 2005/2008, Industrial Engineering, Data Integration, Agile Methodologies, ETL, SQL, SSIS, T-SQL, Databases, Business Intelligence, Database Design, Data Modeling, .NET, Visual Studio, Integration, Software Development

Education
Eindhoven University of Technology   1988 — 1994
Masters, Electrical Engineering

Experience
Cougar Mountain Software   February 1995 - Present
CommTek Communications  March 1988 - July 1994

Skills
Accounts Receivable, Accounting, Account Reconciliation, Sales Presentations, Sales Process, International Sales, SaaS, Customer Service, Payroll, Business Planning, Sales Management, Lead Generation, Account Management, Email Marketing, Professional Services, Online Advertising, Forecasting, Team Leadership, Sales, Process Improvement, Marketing Strategy, Retail, Strategic Planning, Small Business, Microsoft Word, Product Marketing, Product Management, Management, Software Documentation, Competitive Analysis, Microsoft Office, Online Marketing, Enterprise Software, New Business Development, Business Development, Direct Marketing, Salesforce.com, Business Analysis, Insurance, Office Administration, Social Media Marketing, Marketing, Market Research, Team Building, Solution Selling, CRM, Direct Sales, Selling, Access, Cold Calling

Education
Boise State University   1988 — 1992
Computer Information Systems

Experience
Boise Cascade Company  July 1998 - Present
Cougar Mountain Software   August 1994 - July 1998

Skills
SOX, Accounts Payable, Financial Analysis, Accounts Receivable, Accounting, Budgeting, Forecasting, Analysis, Data Analysis, Word, Outlook, Microsoft Office, Excel, PeopleSoft, nVision, Query, Sarbanes-Oxley Act, Process Improvement, Access

Education
Boise State University   1987 — 1992
B.B.A., Accountancy

Capital High School   1984 — 1987

Experience
Clearwater Analytics  April 2014 - Present
Clearwater Analytics  September 2012 - April 2014
Cougar Mountain Software   May 2006 - September 2012
Quail Hollow Golf Club   1998 - 2006

Skills
Direct Sales, New Business Development, Sales Management, Sales, Solution Selling, Team Leadership, Customer Service, Marketing Strategy, Product Management, Microsoft Office, Project Management, Public Speaking, Account Management, Accounting, SaaS, Salesforce.com, Process Improvement, Sales Process

Education
Boise State University   2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Cougar Mountain software   February 2014 - Present
Cougar Mountain Software   October 2013 - February 2014
Oregon State Police Computer Services   September 2011 - March 2012
Chemeketa Community College  2010 - 2012
Stimson Lumber Company  2005 - 2009
Boise Inc.  May 2002 - March 2005
Boise Cascade Corp  May 2002 - March 2005
Boise Inc.  May 2001 - May 2002
Boise Cascade Corp  May 2001 - May 2002
Boise Inc.  April 1985 - May 2001

Skills
Computer Security, Computer Forensics, Computer Hardware, Computer Repair, Computer Maintenance, C++, PHP, HTML, JavaScript, Technical Writing, PowerPoint, Access Database, Supervisory Experience, Operations Management, People Skills, Team Management, Team Building, Team Leadership, Production Planning, Active Directory, MS Server 2008, Department Budgeting, client-server networks, Database Administration, Database Design, Systems Analysis, Operating Systems, MS office 2010, unix/Linux, Windows Server, Supervisory Skills, Inventory Management, MS Project, Project Management, Training, Manufacturing, Process Improvement, Microsoft Office, Access, Microsoft Excel, Continuous Improvement, Office 2010, Visio, Leadership, Process Engineering

Education
Chemeketa Community College   2010 — 2012
Associate of Applied Science, Computer Systems and Information Technology, ........... Computer Security and Forensics Certificate, 3.96

Emmett High School   1969 — 1972
High School Diploma, High School Courses, 3.95