Council of Better Business Bureaus
Industry: Nonprofit organization
DescriptionThe Better Business Bureau, founded in 1912, is a private, nonprofit organization whose self-described mission is to focus on advancing marketplace trust, consisting of 106 independently incorporated ... Customer service: 1 (703) 276-0100 Headquarters: Arlington County, VA Location: 3033 Wilson Boulevard, Suite 600 Arlington, Virginia U.S. 22201 CEO: Beverly Baskin (Sep 17, 2017–) Founder: Merle Sidener Founded: 1912
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Council of Better Business Bureaus Employees
Thomson Reuters January 2013 - Present
Thomson Reuters April 2011 - December 2012
Thomson Reuters January 2006 - May 2011
CARFAX September 2005 - January 2006
Council of Better Business Bureaus May 2001 - September 2005
wapUcom, LLP August 1999 - May 2001
CoStar Group December 1996 - April 1999
Skills
Requirements Analysis, Integration, Strategic Planning, Legal Technology, eDiscovery, Social Media Consulting, Project Management, Management, E-commerce, Start-ups, Strategy, Risk Management, Product Development, Web Development, Salesforce.com, Troubleshooting, Enterprise Software, Portal Technologies, User Experience, SaaS, Account Management, Business Development, Product Management, CRM, Solution Selling, Software Project..., Analysis, Security, Databases, Litigation Support
Education
University of Maryland University College 2008 — 2009
MBA
University of Maryland University College 2002 — 2005
MS
Providence College 1991 — 1995
BA
Providence College 1991 — 1995
BA
Council of Better Business Bureaus January 2014 - October 2014
Council of Better Business Bureaus November 2010 - December 2013
Council of Better Business Bureaus January 2009 - October 2010
CBBB October 2007 - January 2009
Council of Better Business Bureaus September 2005 - December 2007
American University, The Washington College of Law 1994 - 1996
Department of Justice 1988 - 1991
Skills
Non-profits, Fundraising, Privacy Law, Public Speaking, Mediation, Public Policy, Policy Analysis, Legal Research, Community Outreach, Leadership Development, Media Relations, Strategic Planning, Nonprofits, Community Development, Strategic Communications, Program Management, Conflict Resolution, Grant Writing, Speech Writing, Digital Media, Policy, Newsletters, Social Media, Grants, Government, Corporate Communications, Organizational..., Philanthropy, Leadership, Event Planning, Public Relations, Legal Writing, Program Development, Crisis Communications, Research, Volunteer Management, Board Development, Editing, Social Networking, Marketing Communications, Social Media Marketing, International Relations, Proposal Writing, Internal Communications, Press Releases, Politics, Event Management, Strategy, Non-profit...
Education
American University, Washington College of Law
JD, 1988, Summa Cum Laude, 2/277
Georgetown University 1976 — 1980
BSFS, International Politics & Economics, Cum Laude
Smith College Study Abroad 1978 — 1979
Fluency in French, International Politics and Economics
Network for Good 2014 - Present
Council of Better Business Bureaus 2011 - 2013
Council of Better Business Bureaus 2010 - 2013
Voxant 2005 - 2009
Salestraction 2000 - 2005
Paragren Technologies 1998 - 1999
Oracle 1993 - 1997
Trinzic Corporation 1992 - 1993
Comshare 1986 - 1992
Management Decision Systems 1981 - 1985
Education
Georgetown University 2013 — 2013
Executive Certificate - Nonprofit Executive Management
Georgetown University 2010 — 2010
Executive Certificate, Organization Development and Change Management
Pace University 1982 — 1986
MBA, Strategic Management
University of Virginia
B.A., Russian Studies and Economics; Thesis: Microeconomic Inefficiencies in the Soviet Economy
Scottsdale City Council 2011 - Present
Wells Fargo 2005 - Present
STARs 2004 - Present
Scottsdalle Cultural Council 1996 - 2010
Industrial Development Authority of the City of Scottsdale 1994 - 2010
Better Business Bureau of Central, Northern & Western Arizona 1990 - 2010
Scottsdale Leaderhip 2005 - 2009
Council of Better Business Bureaus 2001 - 2008
Scottsdale Area Chamber of Commerce 1994 - 2005
Wells Fargo Bank 1993 - 2005
Skills
Sales, Process Improvement, Economic Development, Commercial Real Estate, Strategic Planning, Retail, Leadership, Employee Benefits, Access, Public Speaking, Nonprofits, Team Building, Public Relations, Social Media, Marketing Strategy, Finance, Event Planning, Non-profits, Leadership Development, Budgets, Fundraising, Management, Program Management, Small Business, New Business Development, Coaching, Customer Service, Marketing, Business Development, Community Outreach, Real Estate
Education
Columbia University - Columbia Business School 1985 — 1987
MBA, Finance
Wellesley College 1976 — 1980
BA, Psychology
Paradise Valley HIgh School
Council of Better Business Bureaus January 2015 - Present
Right Proper Brewing Company February 2014 - Present
Council of Better Business Bureaus May 2014 - January 2015
Strauss Media Strategies July 2013 - May 2014
Matchbox May 2010 - November 2013
Penzance January 2013 - March 2013
U.S. House of Representatives October 2011 - January 2013
Office of Congressman Todd R. Platts August 2011 - October 2011
Skills
Team Building, Sales, Marketing Communications, Microsoft Office, Federal Government, Legislative Affairs, Public Speaking, Editing, Event Planning, Microsoft Excel, Outlook, Legislative Research, Public Policy, Public Relations, Community Outreach, Data Entry, Kung Fu
Education
University of Maryland College Park 2006 — 2011
BA, American Studies
Bel Air High School 2001 — 2005
High School Diploma
K+S Services, Inc. April 2013 - June 2015
Perfection Servo Hydraulics March 2011 - April 2013
Council of Better Business Bureaus September 2009 - March 2011
Skills
Non-profits, Customer Service, Social Media, Customer Relations, Sales Management, Cold Calling, Thinking Outside The Box, Personality, Microsoft Office, Mac, Outside Sales, Writing, Economics, Twitter, Facebook, PC, Fast Learner, Entrepreneurship, Internet, Blogging, Travel, CRM, Relationship..., Strategic Planning, Management, Strategic Communications, Team Building, Nonprofits, Social Media Marketing, Marketing, Contract Negotiation, Business Development, New Business Development, Manufacturing, Marketing Strategy, Inventory Management, Negotiation, Sales Process, Purchasing, Sales Presentations, Sales
Education
Texas A&M University 2006 — 2009
Bachelor of Arts, Political Science and Government
Council of Better Business Bureaus February 2012 - Present
Council of Better Business Bureaus May 2011 - February 2012
Council of Better Business Bureaus September 2009 - May 2011
Skills
Nonprofits, Outlook, Public Speaking, Research, Legal Research, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Social Media, Data Analysis, Legal Writing, Social Networking, Leadership, Policy, Editing, Analysis, Strategic Planning, Intellectual Property, Mediation, Arbitration, Dispute Resolution, Trademark Infringement, Trademarks, Non-profits, Photoshop
Education
George Mason University 2007 — 2011
Bachelor of Arts (B.A.), Communication - Journalism, Minors in Business and Legal Studies
Council of Better Business Bureaus October 2014 - Present
Animus Agilis, LLC 2014 - Present
Council of Better Business Bureas August 2012 - August 2014
Meredith July 2010 - August 2012
Meredith Broadcasting July 2007 - August 2010
WNEM TV December 2004 - July 2007
Kaumagraph Flint Corp. May 2002 - December 2004
Gander Mountain December 1999 - December 2004
University of Michigan-Flint January 2002 - May 2003
Skills
Business Strategy, Interactive Media, Strategic Planning, Product Development, Project Implementation, Photoshop, CSS, Perl, Programming, Software Engineering, Software Design, Systems Analysis, SEO, Mobile Applications, Mobile Marketing, Operations Management, Broadcast Television, Vendor Relations, Vendor Management, Entrepreneurship, Social Media, Social Media Marketing, Product Management, User Experience, Digital Media, New Media, Project Management, Broadcast, Online Advertising, Marketing, Management, Television, CMS, Video, Creative Direction, Web Content Management
Education
University of Michigan-Flint 1999 — 2003
Bachelors of Science, Computer Science
Council of Better Business Bureaus September 2011 - Present
Nautilus Communications, Inc. April 1996 - August 2011
Advocates for Highway and Auto Safety 1990 - 1996
Skills
Public Relations, Media Relations, Spokesperson, Branding & Identity, Nonprofits, Crisis Communications, Strategic Communications, Social Media, Leadership, Government, Public Affairs, Public Policy, Editorial, Broadcast, Networking, Entrepreneurship, Event Management
Education
The George Washington University
Journalism
RPA 2015 - Present
LearningRx April 2013 - August 2014
DC Public Charter School Board March 2013 - May 2013
Council of Better Business Bureaus June 2012 - September 2012
STEMconnector February 2012 - June 2012
Council of Better Business Bureaus September 2011 - December 2011
Capterra May 2011 - August 2011
Clyde's Restaurant Group April 2010 - December 2010
Knights of Columbus - Arlington May 2009 - August 2009
Camp Friendship May 2007 - August 2008
Skills
Word, PowerPoint, Microsoft Office, Drupal, Photoshop, CSS, HTML, Event Planning, Social Media, Research, Editing, Content Management, Web Content Management, Blogging, Brand Management, Brand Development, Database Marketing, iContact, Facebook, Proofreading
Education
Virginia Commonwealth University 2014 — 2016
Master of Science (MS), Mass Communication/Media Studies
University of Virginia 2013 — 2013
Graduate Coursework, eMarketing
The George Washington University 2008 — 2012
BA, Sociology, Gender Studies
Danish Institute for Study Abroad 2011 — 2011
Migration and Identity
ASCD October 2013 - Present
ASCD June 2012 - October 2013
Council for Exceptional Children December 2002 - June 2012
CSSI 2007 - 2008
Council of Better Business Bureaus 1999 - 2003
Council of Better Business Bureaus 1996 - 1999
Skills
Editing, Non-profits, Public Speaking, Grant Writing, Research, Teaching, Copy Editing, Web Content Management, Social Networking, Program Development, Newsletters, Publications, Press Releases, Content Management, Strategic Planning, Publishing, Creative Writing, Nonprofits, Blogging, Proofreading, Higher Education, Online Publishing, Strategic Communications, Content Development, Academic Publishing, Books, Textbooks, Content Strategy, E-Learning, Editorial, Copywriting, Educational Technology, Technical Writing, Curriculum Development, Writing, Staff Development, Curriculum Design, Instructional Design, Business Strategy, Sourcing New Business, Budget Process, Business Process..., Digital Product..., Management, Acquisitions, Digital Strategy, Contract Negotiation, Operating Budgets, Publication Planning, Strategic Sourcing
Education
George Mason University 1993 — 1995
Web Page, Digital/Multimedia and Information Resources Design
James Madison University 1986 — 1992
BA, English, Education, Teacher Certification
Farmworker Justice 2010 - Present
Council of Better Business Bureaus 2007 - 2009
Better Business Bureau 2005 - 2007
Better Business Bureau 2004 - 2005
Interfaith Conference of Metropolitan Washington 2003 - 2003
Skills
Corporate Communications, Training, Community Outreach, Sustainable Agriculture, Research, Marketing Communications, Program Management, Web Content Management, Analytical Skills, Conflict Resolution, Facilitation, Cultural Competency..., Curriculum Innovation, Equality & Diversity, Public Speaking, Program Evaluation, Program Development
Education
George Mason University 2000 — 2010
PhD, Conflict Analysis and Resolution
American University 1999 — 2000
Doctoral Level Studies in Justice, Law & Society, Conflict Resolution
Temple University 1995 — 1999
Bachelor's Degree, Psychology, Magna Cum Laude
Droga5 August 2014 - Present
CBS Corporation October 2013 - August 2014
Council of Better Business Bureaus January 2013 - April 2013
Federal Trade Commission August 2012 - November 2012
National Geographic Channel January 2012 - August 2012
Federal Communications Commission September 2011 - December 2011
Saunders & Schmieler, P.C. May 2011 - August 2011
Skills
Legal Writing, Licensing, Editing, Trials, Public Speaking, Mergers & Acquisitions, Legal Issues, Legal Research, Westlaw, Intellectual Property, Advertising, Lexis, Entertainment Law, Research, Corporate Law
Education
The Catholic University of America, Columbus School of Law 2010 — 2013
Doctor of Law (J.D.), Communications Law, Cum Laude
Syracuse University 2006 — 2010
Bachelor of Science (B.S.), Advertising and Marketing, Summa Cum Laude
Council of Better Business Bureaus Auto Line May 2011 - December 2011
Council of Better Business Bureaus March 2006 - December 2011
Hillcrest Baptist Church September 1999 - June 2008
Koons Automotive 1999 - 2000
Skills
Public Speaking, Social Media, Blogging, Social Media Marketing, Public Relations, Budgets, Entertainment, Video, Graphic Design, Facebook, Press Releases, Copy Editing, Nonprofits, Training, Marketing Communications, Contract Negotiation, Music, Project Planning, Management, Creative Writing, Event Planning, Customer Service, Media Relations, Event Management, Video Production, Photoshop
Education
University of Maryland College Park 1978 — 1983
BA General Studies, Biological Sciences, Foreign Language
Global Language Network 2013 — 2013
NA, Russian Language, Completed
Boston University Center For Digital Imaging Arts 2013 — 2014
Certificate, Commercial Photography
The Art Institute of Washington July 2013 - Present
Council of Better Business Bureaus January 2009 - August 2012
UCG December 2007 - December 2008
Micro Tech International January 2005 - November 2007
TCS Computer, INC 2002 - 2006
Skills
ASP.NET, C#, Microsoft SQL Server, SSIS, Web Applications, XML, jQuery, IIS, AJAX, JavaScript, Java, Databases, Servlets, Apache, Ruby on Rails, Software Development, CSS, J2EE Application..., Tomcat, Database Design, MySQL, Agile Methodologies, Big Data, MongoDB, Hadoop, Apache Pig, Hive, MapReduce
Education
The Johns Hopkins University 2010 — 2012
Master of Science (MS), Software Engineering & Distributed Computing
Kashan 1992 — 1996
Bachelor, Software Engineering
KPMG's Board Leadership Center January 2014 - Present
KPMG's Audit Committee Institute January 2014 - Present
Independent consultant January 2013 - December 2013
The Hershey Company 2003 - December 2012
Council of Better Business Bureaus 2003 - 2012
Kraft Foods 2000 - 2003
Nabisco 1983 - 1999
Skills
Intellectual Property, Corporate Governance, Negotiation, International Business..., Employment Law, Dispute Resolution, Talent Management, Change Champion, Problem Solving, Risk Assessment, Legal Compliance, Management Of Outside..., Advocacy, Antitrust Counseling, Business Ethics, Compliance, Social Responsibility, Crisis Management, General Commercial..., Acquisitions/Divestiture..., Consumer Products, Corporate Law, Board Governance, Board Relations, Litigation Management, Legal Advice, International, Marketing Law, Retail, General Corporate..., Regulatory Requirements, Licensing, Strategist, Transactional Law, Acquisition Integration, Cross-functional Team..., FDA, Trademarks, Copyright Law, Patents, Trade Secrets, Federal Government..., Leading Diverse Teams, Executive Management, Competition Law, Nonprofits, Consumer Product Safety, Future Trends, Emerging Trends, Contract Negotiation
Education
Women on Board 2013 — 2013
Columbia University School of Law 1978 — 1981
JD, Law
Sarah Lawrence College 1973 — 1977
BA, Liberal Arts
University of London, Goldsmiths' College 1975 — 1976
Council of Better Business Bureaus January 2014 - Present
Celtic Partners January 2013 - December 2013
Human Resource Certificaton Institute September 2007 - December 2012
Convention Industry Council 2001 - 2007
InterContinental Hotels Group June 1999 - February 2001
InterContinental Hotels & Resorts November 1989 - June 1999
Skills
Global Strategy, Global Business..., Organizational..., Non-profit..., Hospitality Industry, Board Development, Hospitality Management, Association Management, Professional..., Global Expansion, Executive Management, Volunteer Management, Member Relations, Strategic Communications, Global Economy, Human Resources, Location Intelligence, Board Governance, Membership Development, Board Relations, Fundraising, Strategic Planning, Nonprofits, Leadership Development, Event Planning, Organizational..., Organizational..., Meeting Planning, Trade Associations, Leadership, Registration, Trade Shows, Board of Directors, Strategic Leadership, Program Development, Sponsorship, Event Management, Public Relations, Strategic Partnerships, Policy, Staff Development, Non-profit Leadership, Corporate Events, Membership, Conference Registration, Retreats, Destination Marketing, Marketing, Program Management, Strategy
Education
Michigan State University 1975 — 1979
Bachelor of Arts (BA), Hospitality Business
Cruise Planners - Lucky Dog Vacations January 2011 - Present
Council of Better Business Bureaus December 2001 - January 2011
Ranstad Creative Talant July 2000 - April 2001
Skills
CMS, Project Planning, Project Implementation, Software Project..., Travel Planning, Corporate Branding, Brand Communication, Online Branding, Internal Communications, Translation, Business Travel, Travel Insurance, Incentive Travel, Leisure Travel, Intranet Strategy, Intranet, Web Development, Training & Development, Technical Training, Staff Training, MS Office Suite, Social Media, Technical Documentation, Usability Testing, User Acceptance Testing, E-commerce, Adobe Creative Suite, Wordpress, CRM software, HTML + CSS, Drupal
Education
Georgetown University 1998 — 2000
Master of Arts (MA), Communication, Culture and Technology
University of Tennessee-Knoxville 1991 — 1995
BA, French and World Business
Virginia Cancer Specialists, P.C. July 2013 - Present
Children's Hospital Foundation October 2011 - January 2013
B'nai B'rith International August 1991 - October 2011
American Association of University Women July 1985 - August 1991
Council of Better Business Bureaus March 1984 - July 1985
Skills
Strategic Planning, Non-profits, Microsoft SQL Server, Business Intelligence, Database Administration, Crystal Reports, Fundraising, Social Media, Public Speaking, Databases, Telecommunications, Research, Microsoft Office, Team Building, Strategic Communications
Education
George Mason University 1984 — 1987
MSIS, Information Systems
University of Michigan 1976 — 1980
B.A., Political Science
Council of Better Business Bureaus February 2015 - Present
Latista January 2015 - July 2015
LATISTA A Textura Company (NYSE: TXTR) April 2014 - January 2015
Council of Better Business Bureaus, Inc. June 2012 - April 2014
Rodriguez & Sanabria, PLLC January 2012 - June 2012
Fairfax County Public Defender's Office August 2011 - January 2012
Skills
Social Media, Customer Service, Microsoft Office, Social Media Marketing, Microsoft Excel, Research, Time Management, PowerPoint, Spanish, Program Management, Office Administration, Microsoft Word, Salesforce.com, Spanish-speaking, Proofreading, Digital Marketing, HubSpot, WordPress, Salesforce.com..., Google Analytics, Google Adwords, Constant Contact
Education
George Mason University 2010 — 2012
Bachelor of Science (B.S.), Criminology, Law and Society
Council of Better Business Bureaus January 2015 - Present
Skills
Network Security, Computer Security, Security, Information Security, IPS, Encryption, Enterprise Software, HP Openview, Vulnerability Management, Integration, Security Architecture..., Antivirus, McAfee, Professional Services, Pre-sales, Internet Security, HP, Disaster Recovery, Computer Forensics, Malware Analysis, DLP, Unix, CISSP, Networking, Application Security, Troubleshooting, Network Administration, SaaS, Virtualization, IT Service Management, Data Security, Business Continuity, IDS, VoIP, Firewalls, Cloud Computing, Juniper, Identity Management, Managed Services, Data Center, Network Architecture, Information Security..., Enterprise Architecture, VMware, PKI, Storage, Solution Architecture, Solaris, Web Filtering, Trusted Internet...
Education
Rensselaer Polytechnic Institute 1974 — 1980
BS
Dept of Homeland Security March 2003 - Present
US Immigration and Naturalization Servicei November 2001 - March 2003
Council of Better Business Bureaus June 1995 - November 2001
Skills
Program Management, Project Management, Nonprofits, Project Planning, Financial Analysis, Financial Audits, Certified Fraud Examiner, Regulatory Compliance, Event Management, Federal Government, Auditing, Budgets, Internal Audit
Education
Institute for Reality Therapy 1993 — 1995
Reality Therapy Certified, Counseling Psychology
University of KwaZulu-Natal 1978 — 1982
Bachelor of Laws (LLB), Law
University of KwaZulu-Natal / University of Natal 1978 — 1982
BA LLB, Economics/Law
St. Stithians College 1964 — 1975
HS
Iron Mountain January 2011 - Present
D&H Distributing March 2009 - October 2010
Credit Suisse June 2008 - January 2009
USA Self Employed June 2003 - 2008
Allegro Consultants, Ltd. 2003 - 2008
American Home Mortgage 2006 - 2007
Furnserve September 2002 - July 2003
Council of Better Business Bureaus April 2002 - September 2002
Travel Technology Group February 1999 - April 2002
Skills
Continuous Integration, Bash, Databases, Software Development, Agile Methodologies, Atlassian JIRA, Software Project..., Enterprise Architecture, Software Documentation, Web Applications, SDLC, Testing, Java, System Administration, Linux, Security, Operating Systems, Troubleshooting, Web Development, Unix, XML, SOA, Database Design, Unix Shell Scripting, Shell Scripting
Education
North Carolina State University 1986 — 1991
Hy.ly September 2015 - Present
For Bryan Brown November 2014 - Present
Bato Leyte Intl Assn Inc 2005 - Present
Sands of Time Antiquities March 2014 - August 2014
American Diabetes Association August 2010 - June 2012
American Diabetes Association April 2010 - July 2010
Council of Better Business Bureaus July 2009 - April 2010
Paolucci Productions Professional Multimedia Solutions May 2009 - May 2009
flyingvalkyries.com May 2009 - May 2009
US Hispanic Chamber of Commerce February 2009 - April 2009
Skills
Photoshop, Editing, Animation, After Effects, Final Cut Pro, Premiere, Video Editing, Graphics, InDesign, Illustrator, Dreamweaver, Microsoft Office, Mac, DVD Studio Pro, Adobe Creative Suite, Video, Blogging, CMS, Mac OS X, Writing, WordPress
Education
George Mason University 2006 — 2009
Arts & Visual Technology, Digital Arts
Northern Virginia Community College 2002 — 2006
Liberal Arts, General Studies
Lake Braddock Secondary School 1997 — 2002
Council of Better Business Bureaus July 2015 - Present
Cricket Media July 2014 - July 2015
HR Certification Institute April 2014 - July 2014
HR Certification Institute April 2011 - April 2014
HR Certification Institute April 2009 - April 2011
Novita, the Lifestyle Makers April 2006 - July 2007
Philips November 2004 - January 2006
Skills
Marketing Communications, Marketing, Marketing Strategy, Social Media, Online Marketing, Event Management, Social Media Marketing, Internal Communications, Event Planning, Trade Shows, Adobe Creative Suite, Adobe Fireworks, Adobe Acrobat Pro, Adobe Form Creation, Adobe Captivate, Microsoft Office, Foreign Languages, Market Research, Email Marketing, Advertising, Management, Adobe Acrobat, Creative Direction, Project Management, Content Strategy, Brand Awareness, Corporate Branding, Brand Management, Brand Development, Direct Marketing, Marketing Research, Copywriting, Brochures, Online Advertising, Lead Generation, Art Direction
Education
Curtin University of Technology 2004 — 2007
Bachelor of Commerce (B.Com.), Marketing and Public Relations
Temasek Polytechnic 2001 — 2004
Diploma with Merit, Hospitality Management
Library of Congress August 2012 - April 2013
Healthy Back July 2009 - August 2012
Metropolitan Regional Information Systems May 2005 - September 2007
Council Of Better Business Bureaus August 1996 - May 2003
Skills
Student Financial Aid, Mediation, Customer Service, Computer Hardware, Computers, Computer Repair, Windows 7, Creative Writing, Speech Writing, Microsoft Office, Filing, Data Entry, Call Centers, Document Imaging, Creative Problem Solving, Information Technology, Technical Support, Software Installation, Networking, Outlook, Windows, Public Speaking, Help Desk Support, Social Media, Telephone Skills, Microsoft Excel, Online Research, Records Management, Analysis
Education
Prince George's Community College 1997 — 1999
Computer and Information Sciences, General
School of Life
Council of Better Business Bureaus July 2011 - Present
Council of Better Business Bureaus November 2008 - June 2011
Sonnenschein Nath & Rosenthal LLP 1999 - 2006
Skills
Privacy Law, Data Privacy, Legal Research, Legal Writing, Mediation, Consumer Law, Policy, Trade Law and Policy, Customs Law, Export Control..., Intellectual Property, Litigation Support, Litigation, International Law, Legal Compliance
Education
The University of Glasgow
LL.B. (Hons) in Scots Law
University of Minnesota Law School
J.D.
University of Virginia School of Law
LL.M.
American Petroleum Institute February 2010 - Present
American Association for Justice February 2007 - December 2009
American Council on Education (ACE) November 2001 - February 2007
Council of Better Business Bureaus 1995 - 2001
Peace Corps 1990 - 1995
United Way Worldwide 1985 - 1990
George Washington University 1982 - 1985
Skills
Project Management, Technology Planning, Strategic Planning, IT Management, Change Management, Team Building, Non-profits, Program Management, Business Strategy, Budgets, Analysis, Recruiting, Process Improvement, Information Technology, Strategy, MS Project, Performance Management, Nonprofits, IT Service Management, Data Analysis, Management, Business Analysis, Public Speaking, Leadership, Vendor Management, Training, Databases, Business Process..., Business Intelligence, CRM, Contract Negotiation, Cross-functional Team..., Disaster Recovery, Enterprise Architecture, Governance, IT Strategy, Infrastructure, Integration, Organizational..., Project Planning, Security, SharePoint, Team Leadership, Troubleshooting, Enterprise Software
Education
The George Washington University 1990 — 1992
Masters, Association Management
The George Washington University 1980 — 1982
BS, Statistics and Computer Science
Centric Consulting April 2013 - Present
CNA Insurance October 2010 - March 2013
CCC Information Services May 1995 - March 2010
CCC Information Services, Inc. July 1990 - April 1995
Council of Better Business Bureaus March 1987 - June 1990
Long Island Better Business Bureau August 1983 - February 1987
Skills
Requirements Analysis, Requirements Management, Process Improvement, Outsourcing Management, Application Management, Release Management, SharePoint, iRise, FileNet, Staff Training, Application Lifecycle..., Project Management, SDLC, Change Management, Management Consulting, User Acceptance Testing, Business Intelligence, Business Process, Requirements Gathering, Software Development, Business Analysis, Enterprise Software, Project Delivery, Management, Leadership, Oracle, PMP, Data Analysis, Software Project..., Vendor Management
Education
Drake University 1979 — 1983
Council of Better Business Bureaus September 2014 - Present
NAFSA: Association of International Educators March 2011 - September 2014
Skills
Microsoft Office, AutoCAD, Microsoft Excel, Windows, Matlab, WCF, ASP.NET, Program Management, Project Management, C++, Public Speaking, Customer Service, Web Development, Web Applications, Databases, Research, Web Services, Test Driven Development, Domain Driven Design, Message Driven...
Education
University at Buffalo 2006 — 2009
Master's Degree, Mechanical Engineering
University at Buffalo 2001 — 2006
Bachelor's Degree, Aerospace and Mechanical Engineering
UNC Kenan-Flagler Business School April 2014 - Present
Integral Development Network, LLC January 2012 - Present
Council of Better Business Bureaus May 2010 - December 2011
McGoldrick Consulting March 2007 - June 2010
Ocean Conservancy November 2003 - November 2007
Simmons College Graduate School of Business June 2001 - September 2003
University of Western Australia Graduate School of Management January 1995 - January 2000
Skills
Wellness, Program Development, Nonprofits, Non-profits, Fundraising, Coaching, Community Outreach, Leadership Development, Change Management, Corporate Relations, Management Consulting, Team Effectiveness..., Leadership Skills..., Leadership, Program Management, Training, Workshop Facilitation, Strategy, Marketing, Management
Education
Georgetown University Institute for Transformational Leadership 2013 — 2014
Certification, Leadership Coaching
Institute for Integrative Nutrition
Certification, Holistic Wellness
The University of Western Australia 1994 — 1996
MBA, Organizational Development
New Mexico State University
BA, Organizational Psychology
Public Broadcasting Service August 2014 - Present
American Forest Foundation September 2012 - Present
Council of Better Business Bureaus January 2010 - September 2012
Prince William County Park Authority June 2009 - January 2010
Asia Weekly October 2006 - July 2008
China Daily - 21st Century August 2004 - September 2006
Skills
Blogging, WordPress, Content Management, Copywriting, Facebook, Google Analytics, SEO, Email Marketing, Social Media, Editing, Marketing, Web Development, Copy Editing, Newsletters, Web Content, User Experience, Online Marketing, Magazines, Graphic Design, HTML, Web 2.0, Photography, YouTube, Editorial, Writing, Social Media Marketing, New Media, Marketing Strategy, CMS, Internal Communications, Media Relations, Web Project Management, Strategic Communications, Digital Media, Analytics, Web Content Management, Website Copy, AP Style, InDesign, Photoshop, Quantcast, Flickr, RSS, Web Design
Education
Virginia Polytechnic Institute and State University 2013 — 2013
Certificate, Project Management
University of Virginia 2010 — 2012
Graduate Certificate, IT, Marketing
Ohio University 2001 — 2005
BS, Journalism
Council of Better Business Bureaus April 2013 - Present
J. Brescia Legal Services, LLC February 2012 - April 2013
School Employees Health Care Board October 2008 - June 2011
Skills
Legal Research, Legal Writing, Policy, Government, Litigation, Research, Mediation, Legal Assistance, Policy Analysis
Education
Capital University Law School 2005 — 2008
Juris Doctor, Law
Shawnee State University 2000 — 2004
Baccalaureate, History
Association for Conflict Resolution October 2014 - Present
Key Bridge Foundation Center for Mediation and Educational Research November 2005 - Present
Council of Better Business Bureaus March 2003 - Present
Maryland Community Mediation 2009 - 2013
Preparatory School of Washington DC 2012 - 2012
Community Mediation Prince George's 2006 - 2011
U.S. Department of Justice April 1991 - November 2005
United States Department of Justice April 1991 - November 2005
Skills
Mediation, Arbitration, Large Group Facilitation, Alternative Dispute..., Conflict Management, Conflict Resolution, Dispute Resolution, Workshop Facilitation, Civil Litigation, Training, Employment Law, Hearings, Family Law, Conflict, Public Speaking, Courts, Leadership Development, Nonprofits, Coaching, Community Outreach, Program Management, Policy, Human Rights, Staff Development
Education
Bowie State University 1989 — 1993
BS
Arnold & Porter November 2011 - Present
America's Health Insurance Plans (AHIP) August 2007 - July 2011
Biotechnology Industry Organization August 2001 - August 2007
Graphic Communications Association (GCA) currently known as IDEAlliance March 2000 - July 2001
Council of Better Business Bureaus August 1998 - March 2000
Cable - Satellite Public Affairs Network (C-SPAN) January 1997 - August 1998
U. S. Navy Memorial Foundation May 1994 - October 1996
Skills
Social Media, Content Management, Web Design, Newsletters, Editing, Project Management, Analytics, Strategic Communications, User Experience, Copywriting, Marketing, Leadership, Content Strategy, Publishing, Advertising, Management, Graphic Design, Email Marketing, Integrated Marketing, Blogging, Web Content Management, Publications, Media Relations, Social Media Marketing, Press Releases, Corporate Communications, Marketing Communications, Digital Media
Education
American University 1989 — 1993
Bachelor of Arts (B.A.)
AutoNation Honda Costa Mesa March 2006 - Present
Petersen Publishing Company August 1997 - October 1998
Racer Magazine April 1992 - February 1997
Crain Communications February 1984 - April 1992
Council of Better Business Bureaus December 1979 - February 1984
Skills
Automotive, Automobile, B2B, Online Advertising, Social Media, Blogging, New Business Development, Advertising, Public Relations, Automotive Aftermarket, Marketing, E-commerce, Editorial, Sales Management, Vehicles, Customer Satisfaction, Negotiation, Sales Operations, Racing, Marketing Strategy, Press Releases, Sales, Team Building, Customer Retention, Retail, Sales Process, Management, Dealers, Profit, Parts, Selling, Dealer Management, Warranty, Automotive Sales..., Lead Generation, Online Marketing, Automotive Repair, Account Management, Pricing, Inventory Management, Purchasing, Reynolds
Education
University of Oregon 1963 — 1967
BA, English
Astoria High School 1959 — 1963
Robert Half April 1996 - Present
Council of Better Business Bureaus 1993 - 1996
New York Life 1991 - 1993
Skills
Contingent Workforce, Administrative Work, Workers Compensation, Project Management, Resume
Education
Minnesota State University, Mankato 1989 — 1991
BS
Waldorf College 1987 — 1989
AA
Law Offices of Walter A. Reynoso, P.A. February 2014 - Present
Council of Better Business Bureaus October 2012 - January 2013
Law Offices of Walter A Reynoso, P.A. July 2012 - August 2012
Smithsonian American Art Museum October 2011 - April 2012
Skills
Research, Legal Research, Microsoft Office, Editing, Technology, Public Speaking, Analysis, Writing, Teamwork, Photoshop, Leadership, Photography, Problem Solving, Critical Thinking, Space Law, Sports Law, Constitutional Law, Apple, Windows, iOS, Microsoft Excel, Criminal Defense, Legal Writing, PowerPoint, Spanish
Education
The George Washington University 2010 — 2018
Bachelor in Science, Political Science
Spanish River High School 2009 — 2010
High School
Saint Andrew's School
Boulder County July 2008 - Present
CDR Associates-Collaborative Decision Resources January 1998 - July 2008
Council of Better Business Bureaus October 1995 - December 1997
Skills
Training, Planning, Management, Government, Program Management, Conflict Resolution, Transportation Planning, Sustainability, Grant Writing, Nonprofits, Large Group Facilitation, Community Development, Policy
Education
University of Notre Dame 1992 — 1993
Master's Degree, International Peace Studies
University of California, Santa Cruz 1986 — 1990
Bachelor's Degree, Peace Studies and Conflict Resolution
DIRECTV April 2015 - Present
U.S. Tax Shield November 2013 - February 2015
Mandarich Law Group, LLP July 2013 - November 2013
MeyerGoergen PC May 2011 - May 2012
Council of Better Business Bureaus May 2010 - August 2010
The Society of the Plastics Industry June 2007 - August 2007
Skills
Legal Research, Legal Writing, Westlaw, Civil Litigation, Appeals, Corporate Law, Intellectual Property, Litigation, Research, Trials, Legal Assistance, Mediation, Commercial Litigation
Education
University of Richmond School of Law 2009 — 2012
Juris Doctor, Law
Virginia Polytechnic Institute and State University - Pamplin College of Business 2005 — 2009
Bachelor of Science and Bachelor of Arts, Finance and Political Science
Council of Better Business Bureaus 2013 - Present
Government of the District of Columbia 2011 - 2013
Fairfax County Government 2010 - 2011
University of North Carolina at Chapel Hill 2009 - 2010
Skills
Public Health, Research, Nutrition, Training, Wellness, Nutrition Education, Program Development, Program Evaluation, Policy
Education
University of New Hampshire
Dietetic Internship, Nutrition and Dietetics
University of North Carolina at Chapel Hill
Bachelor of Science (BS), Public Health, Nutrition
Abt Electronics February 2014 - Present
Council of Better Business Bureaus October 2011 - January 2014
Social Security Administration August 2010 - October 2011
City of Ann Arbor May 2009 - August 2009
Law Office of Deborah L. Gordon May 2008 - August 2008
McNees Wallace & Nurick LLC October 2006 - May 2007
The JDK Group September 2006 - May 2007
Rite Aid August 2006 - October 2006
Salzmann Hughes, PC February 2006 - August 2006
Bryn Mawr College August 2002 - May 2005
Skills
General Corporate..., Contract Law, Contract Negotiation, Corporate Governance, Corporate Law, Retail Law, Risk Management, Due Diligence, Legal Research, Legal Writing, Employment Law, Litigation, Litigation Management, Civil Litigation, Commercial Litigation, Appeals, Arbitration, Mediation, Insurance Law, Legal Compliance, Legal Assistance, Courts, Public Policy, Intellectual Property, Privacy Law, Licensing, Westlaw, Nonprofits
Education
University of Michigan Law School 2007 — 2009
J.D.
Bryn Mawr College 2001 — 2005
A.B., History
Mechanicsburg Area Senior High School 1997 — 2001
Composite Technology, Inc. a Sikorsky Company June 2015 - August 2015
Charlene Nemetz, LICSW October 2013 - May 2015
Serve Your City September 2013 - December 2014
Composite Technology, Inc. a Sikorsky Company June 2014 - August 2014
Council of Better Business Bureaus September 2013 - December 2013
Grapevine Library June 2012 - June 2013
Subway June 2012 - May 2013
Executive Music Group, LLC June 2012 - August 2012
Education
The George Washington University 2013 — 2017
Bachelor of Accountancy (BAccy), Accounting, Junior
Association of Private Sector Colleges and Universities September 2015 - Present
Association of Private Sector Colleges and Universities August 2014 - September 2015
Society for Healthcare Epidemiology of America July 2012 - August 2014
American Gastroenterological Association (AGA) December 2010 - July 2012
Council of Better Business Bureaus April 2010 - December 2010
Skills
Non-profits, Fundraising, Community Outreach, Nonprofits, Research, Public Speaking, Event Planning, Social Media, Public Relations, Grant Writing, Volunteer Management, Event Management, Program Development, Editing, Newsletters, Program Evaluation
Education
James Madison University 2006 — 2010
BS, Dietetics/Dietitian
The Ethel Walker School 2002 — 2006
Council of Better Business Bureaus March 2015 - Present
Chesterfield County Public Schools August 2012 - Present
Chesterfield County Public Schools August 2004 - July 2012
Middlesex County Public Schools August 1996 - June 1999
Reynolds Metals Company 1995 - 1997
Skills
Instructional Technology, Statistical Data..., Web Content, Training, Web Analytics, Curriculum Development, Classroom, Teaching, Educational Technology, Educational Leadership, Classroom Management, Lesson Planning, Tutoring, Teacher Training, Staff Development, Literacy, Differentiated..., K-12, Instructional Design, Technology Integration, Information Technology
Education
Longwood University 2006 — 2009
Master of Science (M.S.), School Librarian/School Library Media Specialist, 4.0 GPA
James Madison University 1989 — 1993
Bachelor of Arts (B.A.), English/Language Arts Teacher Education, 3.8 GPA
Council of Better Business Bureaus July 2015 - Present
Council of Better Business Bureaus (CBBB) February 2014 - May 2015
Council of Better Business Bureaus January 2011 - May 2015
National Association of Child Care Resource and Referral Agencies February 2010 - September 2010
Skills
Military, DoD, Army, Community Outreach, Strategic Planning, Leadership Development, Program Management, Team Building, Government, Management Consulting, Non-profits, Organizational..., Leadership, Policy, Proposal Writing, Training, Consumer Education, Military Operations, Nonprofits, National Security, Security Clearance, International Relations, Analysis, Defense, Project Planning, Editing, Organizational..., Operations Management, Team Leadership
Education
United States Military Academy at West Point 1977 — 1981
Bachelor of Science (B.S.)
LIU Post 1990 — 1992
MS in Education
DigitalOcean July 2015 - Present
DigitalOcean July 2014 - July 2015
InfoRelay Online Systems, Inc. January 2012 - June 2014
InfoRelay Online Systems, Inc. January 2011 - May 2012
InfoRelay Online Systems, Inc. January 2010 - December 2011
Council of Better Business Bureaus November 2009 - January 2010
Blackbarn Media July 2009 - October 2009
Skills
Linux System..., Bash, Servers, Nagios, Technical Support, MySQL, Cacti, PHP, CentOS, Virtualization, Data Center, Cloud Computing, Ubuntu, Linux, Troubleshooting, System Administration, Network Security, Windows Server, IPv6, Switches, Co-location, Apache, DNS, SurveyMonkey, Load Balancing, IIS, SSL, DokuWiki, ASA, Vim, Rsync, Customer Service, OpenSSH, Git, Unix Shell Scripting, Sed, Regular Expressions, Cisco IOS, VMware, Linux KVM, WHMCS, EchoSign, cPanel/WHM, UNIX utilities, CDP, SNMP, Kayako, OnApp, OpenVZ, Ruby
Education
Northern Virginia Community College
AS, Information Technology, Linux, Magna Cum Laude
Halifax International Security Forum June 2015 - Present
GWU Department of Political Science September 2014 - April 2015
National Security Network May 2014 - December 2014
AMIDEAST August 2013 - December 2013
U.S. Department of State June 2013 - August 2013
Council of Better Business Bureaus October 2012 - December 2012
Ace Hardware July 2012 - August 2012
GWU Institute for European, Russian and Eurasian Studies January 2012 - May 2012
Education
The George Washington University 2011 — 2015
Bachelor of Arts (B.A.), International Affairs
Université Mohammed V - Agdal 2013 — 2013
Area and Arabic Language Studies
Simple Finance September 2014 - Present
O'Reilly Media 2011 - 2015
Fastly December 2013 - August 2014
Curb March 2012 - December 2013
VetStreet August 2011 - March 2012
EverFi August 2010 - July 2011
Council of Better Business Bureaus September 2007 - January 2011
Briartek Inc. February 2003 - December 2008
Society for Technical Communication 2006 - 2008
Exagrid 2004 - 2005
Skills
Ruby on Rails, Ruby, Golang, C, Varnish, JavaScript, HTML 5, CSS3, Software Development, PostgreSQL, MySQL, C#, Sinatra, ASP.NET, jQuery, Agile Methodologies, Software Engineering, Git, CSS, Mobile Applications, Application Architecture, HTML5, Web Design, Web Development
Education
Marymount University
U.S. Department of Energy February 2001 - Present
Council of Better Business Bureaus 1971 - 1985
Skills
Legislative Relations, Federal Government, Energy Policy, Government, Legislation, Policy Analysis, Grassroots Organizing, Congressional Affairs, Environmental Policy, Coalitions, Legislative Research, Policy, Public Affairs, Economic Development, Politics, Political Campaigns, Legislative Affairs, Lobbying, Foreign Policy, Political Communication, Congress, Governmental Affairs, Congressional, Legislative, Government Affairs, Infromation techology
Education
George Mason University
University of North Carolina at Chapel Hill
Keller Williams Realty October 2010 - Present
TUMA Enterprises May 2010 - Present
Prince William County Schools September 2002 - Present
Council of Better Business Bureaus March 1997 - June 2008
Skills
Adult Education, Public Speaking, Teaching, Project Management, Analysis, Classroom, Real Estate, ESL, Selling, Nonprofits, Leadership Development, Fundraising, Training, Research, Coaching, Leadership, Community Outreach, Event Planning, Team Building, Negotiation, Project Planning
Education
Strayer University (VA) 2009 — 2011
Master of Business Administration (MBA), Project Management, 3.8
Northern Virginia Community College 1999 — 2003
Associate, IST Networking
University Of Liberia 1981 — 1986
BSc, Mathematics, Minor Economics
university of maryland university college 2005 - Present
University of Maryland University College January 1989 - Present
Council of Better Business Bureaus April 1986 - January 1989
Skills
Distance Learning, E-learning, Teaching, Higher Education, Research, Curriculum Development, E-Learning, Instructional Design, Educational Technology, Student Development, Leadership, Staff Development, Adult Education, Courses, Curriculum Design, University Teaching, Organizational..., Nonprofits, Management, Academic Advising, Training, Lecturing, Grant Writing, Leadership Development, Program Development, Change Management, Instructional Technology, Faculty Development, Program Management, Student Affairs, Academic Administration, Community Outreach
Education
State University of New York at Buffalo 1970 — 1978
Ph.D, education, change management
U.S. Department of Labor October 2009 - November 2014
St. Jude Medical November 2007 - August 2009
Better Business Bureau June 2005 - May 2007
Council of Better Business Bureaus June 2005 - April 2007
Fitness Image Results, Inc 2003 - 2005
Skills
Customer Service, Contract Management, Grant Writing, Workshop Facilitation, SAP, Research, Spanish, QuickBooks, Troubleshooting, Inventory Management, Continuous Improvement, Personnel Management, Arbitration, Data Management, Directing, Program Management
Education
George Mason University 2001 — 2003
MS - Conflict Analysis & Resolution, Mediation, Negotiation, Facilitation etc..focus on International Affairs
George Mason University, Institute 2001 — 2003
Masters of Science, Peace Studies and Conflict Resolution
The University of New Mexico 1996 — 2001
BS, Sociology and Spanish
The University of New Mexico 1996 — 2000
Bachelor of Arts, Sociology/Spanish
Study Abroad - La Universidad de Los Andes 1997 — 1997
Spanish Continuing Education, Spanish Language and Literature
Jefferson Middle School
Better Business Bureau serving Metro Washington DC and Eastern Pennsylvania December 2014 - Present
Council of Better Business Bureaus January 2011 - December 2014
Edelman September 2010 - January 2011
Qorvis Communications May 2009 - August 2009
Clear Choice Custom Lasik May 2008 - December 2008
Skills
Media Relations, Public Relations, Strategic Communications, Social Media, Event Planning, Editing, Non-profits, Community Outreach, Digital Media, Newsletters, Nonprofits, Social Networking, Blogging, Community Development, Marketing, Advertising, Marketing Strategy, Management
Education
American University 2013 — 2015
MA Media Entrepreneurship
Denison University 2006 — 2010
B.A., Economics, Communication
PIAA March 2012 - Present
QIAGEN June 2007 - December 2011
Albuquerque Economic Development May 1995 - April 1997
Council of Better Business Bureaus 1990 - 1995
Skills
Public Relations, Social Media, Media Relations, Web Content, Strategic Communications, Copy Editing, Corporate Communications, Press Releases, Crisis Communications, Internal Communications, Strategy, Marketing Communications, Publications
Education
University of Florida 1985 — 1989
Bachelor of Science, Journalism/Public Relations
Norton Rose Fulbright December 2014 - Present
Romano Law PLLC March 2013 - August 2014
Federal Communications Commission May 2011 - July 2011
Honorable Justice Louis B. York January 2011 - May 2011
Council of Better Business Bureaus May 2010 - December 2010
Texas Christian University January 2006 - May 2009
Fulbright & Jaworski June 2008 - August 2008
Skills
Legal Research, Editing, Intellectual Property, Event Planning, Social Media, PowerPoint, Research, Legal Writing, Advertising, Business Development, Marketing Communications, Writing, Legal Marketing, Client Development, Word, Customer Service, Teamwork, Sales, Microsoft Office, Time Management, Organization, New Business Development, Office Management, Marketing, Legal Administration, Legal Recruiting, Facebook, Professional..., Social Networking, Blogging, Social Media Marketing, Online Marketing, Outlook, Microsoft Excel, SEO, Fashion, Retail, Management, Event Management, Events Coordination, Entertainment
Education
New York Law School 2009 — 2012
J.D., Intellectual Property
Texas Christian University 2005 — 2009
BA, Communications- Radio, Television & Film; Minor: Advertising/Public Relations
Council of Better Business Bureaus April 2015 - Present
Cigital February 2013 - October 2014
Rosetta Stone January 2011 - January 2013
Open Text November 2007 - January 2011
AOL May 2006 - August 2006
Ivenue.com November 2002 - June 2005
Japan Exchange Teaching Program July 2000 - July 2002
Japan Market Entry Competition September 2001 - May 2002
Skills
Lead Generation, Email Marketing, Marketing Strategy, Online Marketing, Integrated Marketing, Marketing, Market Research, Salesforce.com, Strategy, B2B, SEO, Marketing Management, Demand Generation, Marketing Research, Competitive Analysis, Analytics, Digital Marketing, Budgets, Segmentation, Marketing Communications, Budget Management, Web Analytics, SEM, Copywriting, Event Management, PPC, Online Advertising, Product Management, Marketing Automation, SaaS, Management, Advertising, Public Relations, Analyst Relations, Strategic Planning, Social Media Marketing, Field Marketing, Google Analytics
Education
Georgetown University - The McDonough School of Business 2005 — 2007
MBA, Marketing Concentration
University of Nevada-Las Vegas 1995 — 1999
B.S., International Business
Copenhagen Business School 1998 — 1998
International Business
Università degli Studi di Torino / University of Turin 1998 — 1998
International Business
American University School of International Service September 2014 - Present
American University School of International Service August 2010 - Present
American University School of International Service September 2010 - May 2014
Suzanne Ghais Mediation & Facilitation September 2006 - July 2010
CDR Associates December 1996 - August 2006
Council of Better Business Bureaus September 1990 - August 1995
Skills
International Relations, Peace, Conflict Management, Research, Qualitative Research, Theory, Environmental, Policy, Public Policy, Conflict Resolution, Writing, Conflict, Mediation, Workshop Facilitation, Intercultural..., Government, Grant Writing, Nonprofits, International..., Training, Program Evaluation, Human Rights, Politics, Conflict Analysis, Environmental Awareness, Political Science, Grants, Proposal Writing, Community Outreach, NGOs, Peacebuilding, Policy Analysis, Foreign Policy, Community Development, Civil Society, Program Development, Diplomacy, Social Sciences, Environmental Policy, University Teaching, Africa, Facilitation, Alternative Dispute..., International..., Research Design, International Education, SPSS, Democracy
Education
American University 2010 — 2016
International Relations
George Mason University 1993 — 1996
M.S., Conflict Analysis & Resolution
Brown University 1986 — 1990
A.B., Linguistics
American University in Cairo 1987 — 1988
Arabic language & Middle Eastern studies
Council of Better Business Bureaus April 2003 - Present
Better Business Bureau - Richmond, VA August 1998 - April 2003
Skills
Program Management, Nonprofits
Education
University of Richmond 1999 — 2000
Continuing Education, Information Systems
Virginia Commonwealth University 1995 — 1998
B.S., Mass Communication
Council of Better Business Bureaus December 2014 - Present
Synergy Legal Inc. November 2009 - Present
Benjamin N. Cardozo School of Law March 2008 - November 2009
Evelyn Conrad, Esq. June 2008 - April 2009
Benjamin N. Cardozo School of Law June 2006 - November 2006
Education
Benjamin N. Cardozo School of Law, Yeshiva University 2006 — 2009
J.D., Law
Cornell University 1999 — 2004
Bachelor of Arts (BA), Comparative Literature; Film Studies, 3.76
Council of Better Business Bureaus June 2014 - Present
Smithsonian Institution, Anacostia Community Museum September 2010 - Present
HR Certification Institute September 2011 - December 2013
HR Certification Institute April 2010 - August 2011
K12, Inc. February 2005 - April 2010
Headstrong December 1999 - December 2003
gantthead.com December 1999 - December 2003
Skills
Global Marketing, Brand Development, Global Strategy, Global Business..., Marketing Strategy, Online Communities, Online Marketing, Cultural Marketing, Start-ups, Consumer Products, New Media Marketing, Developing New Markets, Marketing Communications, Social Media Marketing, Education Marketing, Experiential Marketing, New Ventures, New Business Development, Innovation Management, Brand Innovation, Marketing Management, Awesomeness
Education
Columbia University in the City of New York 2012 — 2014
Master of Science (MS)
Yale University 1991 — 1995
BA
Better Business Bureau Louisville August 1996 - Present
Better Business Bureau System 1996 - 2010
Council of Better Business Bureaus 2004 - 2009
United States House of Representatives January 1971 - August 1996
Skills
Non-profits, Fundraising, Media Relations, Public Relations, Public Speaking, Event Planning, Community Outreach, Board Development, Strategic Planning, Non-profit..., Social Media Marketing, Mediation, Program Management, Budgets, Nonprofits, Small Business, Team Building, Advertising, Workshop Facilitation, Marketing Communications, Entrepreneurship, Policy, Government, Coaching, Marketing, Annual Giving, Social Networking, Press Releases, Strategic Communications, Event Management, Volunteer Management, Community Development, Marketing Strategy, Proposal Writing, Contract Negotiation, Grants, Philanthropy, Grant Writing, Conflict Resolution, Newsletters, Program Development, Leadership, Training, Policy Analysis, Copywriting, Facebook, Social Media, Executive Management, Email Marketing, Leadership Development
Education
Louis D. Brandeis School of Law at the University of Louisville 1979 — 1983
J.D., Law
Bellarmine University 1967 — 1972
BA, History and Political Science
Council of Better Business Bureaus January 2011 - Present
Better Business Bureau/Eastern NC June 1999 - January 2011
BBB 1983 - 2008
Better Business Bureau/Columbia, SC September 1997 - May 1999
Columbia Junior College August 1995 - September 1997
US Peace Corps/Fiji Islands August 1992 - October 1994
Better Business Bureau/Columbia, SC August 1983 - July 1992
Education
Duke University
MALS, Liberal Studies
University of South Carolina-Columbia
BA, Psychology
Unisys January 2013 - Present
MLA Inc May 2012 - Present
Council of Better Business Bureaus December 2005 - May 2012
AARP 2012 - 2012
Proxy Governance September 2004 - September 2005
Investor Responsibility Research Center February 2000 - September 2004
EU Services April 1998 - February 2000
Skills
Project Management, IT Operations, Program Management, Strategic Planning, Disaster Recovery, Executive Management, Market Research, Research, Change Management, Web Design, Team Building, Management Consulting, Security, Process Improvement, IT Management, SharePoint, Databases, Cloud Computing, IT Strategy, Microsoft Technologies, ITIL, Microsoft SQL Server, Data Center, IT Service Management, Requirements Analysis, Information Technology, SDLC, Enterprise Architecture, Product Management, Vendor Management, Network Administration, Governance, Leadership, Integration, SaaS, Business Intelligence, Software Development, Outsourcing, CRM, Strategy, Business Analysis, Enterprise Software, Scrum, PMP, Business Process..., Mobile Applications, Team Leadership, Project Portfolio..., Software Project..., Agile Methodologies
Education
Massachusetts Institute of Technology 1993 — 1994
Master of Science (MS), Systems Management
Webb Institute 1989 — 1993
B.S, Engineering
Sodexo October 2014 - Present
Sodexo February 2011 - September 2014
Webco General Partnership May 2008 - November 2010
Empower IT, Inc May 2000 - April 2008
RCM Technologies March 1999 - May 2000
Council of Better Business Bureaus October 1997 - March 1999
Skills
Management, Cateogry Management, Marketing Strategy, Strategy, Leadership, Strategic Planning, Marketing, Analysis, Business Analysis, Business Intelligence, Project Planning, Data Analysis, Training, P&L Responsibility, Sales, Business Process..., Customer Satisfaction, Retail, Account Management
Education
University of Maryland College Park 1992 — 1997
Bachelor of Arts Degree, Government and Politics
Transition Management Consulting, Inc. February 2005 - Present
Council of Better Business Bureaus November 2012 - November 2013
Regulatory Affairs Professionals Society (RAPS) April 2011 - December 2011
Pharmacy Technician Certification Board January 2009 - June 2010
National Recreation and Park Association 2008 - 2008
Marine Technology Society 2007 - 2008
American Nurses Credentialing Center 2006 - 2006
Community Associations Institute March 1999 - February 2000
American Association of Museums 1991 - 1999
American Chemical Society 1980 - 1982
Skills
Non-profits, Association Management, Board Development, Fundraising, Non-profit..., Leadership Development, Strategic Planning, Volunteer Management, Program Development, Healthcare, Grants, Coalitions, Program Management, Organizational Needs..., Public Speaking, Budgets, Board Relations, Philanthropy, Event Management, Event Planning, Nonprofits, Human Resources, Leadership, Marketing, Organizational..., Recruiting
Education
University of Maryland - Robert H. Smith School of Business 1978 — 1980
MBA, Organization Behavior and Marketing
University at Albany, SUNY 1972 — 1973
MS, Counseling & Student Personnel Admin.
University at Albany, SUNY 1968 — 1972
BA, Anthropology and Marketing
Lakeland HS 1964 — 1968
Council of Better Business Bureaus March 2007 - Present
UCM of Alexandria, VA August 2008 - December 2013
United Community Ministries 2009 - 2013
United Community Ministries 2009 - 2013
United Community Ministries 2009 - 2013
Sonnenschein Nath & Rosenthal LLP (now Dentons) July 2005 - March 2007
Federal Trade Commission September 1980 - May 2005
Skills
Privacy, Litigation, Commercial Litigation, Consumer Law, Privacy Law, Expert on food..., Advertising Law, FTC, Intellectual Property, Mediation, Trade Secrets, Class Actions, Licensing, Policy, Public Speaking, Legal Writing, Legal Research, Public Policy, Nonprofits, Corporate Law, Strategic Planning, Civil Litigation, Strategic Communications
Education
Western New England College School of Law 1977 — 1980
JD, Law
University of Massachusetts, Amherst 1974 — 1976
Bachelor's degree, Political Science and Government
Colgate University 1973 — 1974
Political Science and Government
Chicopee High
Project Control Companies, Inc. 2005 - Present
Perot Systems Government Services 2004 - 2005
Lonza Biologics March 2002 - June 2003
Lonza Biologics November 1996 - March 2002
Nobis Engineering 1995 - 1996
Council of Better Business Bureaus September 1986 - September 1993
Skills
Analysis, Forecasting, Financial Analysis, Project Management, Management, Budgets, Training, Business Process, ERP, Accounting, Manufacturing, Contract Management, Databases, Invoicing, Enterprise Software
Education
Southern New Hampshire University 1993 — 1995
MS
Trinity University-Washington 1982 — 1986
BA
Routehappy March 2015 - Present
Barackman & Wilk, LLC October 2014 - Present
Leaf Holdings September 2014 - February 2015
Leaf Holdings September 2013 - September 2014
Leaf Your Life May 2012 - September 2013
Council of Better Business Bureaus August 2011 - May 2012
Council of Better Business Bureaus January 2009 - August 2011
Council of Better Business Bureaus October 2007 - January 2009
flyte new media July 2007 - August 2007
Skills
Adobe Creative Suite, CMS, CSS, jQuery, HTML 5, User Interface Design, XHTML, Mobile Design, Social Media, Wordpress, Graphic Design, SEO, InDesign, Web Design, Usability, Google Analytics, WordPress, Usability Testing, Front-end, User Experience, User Interface, Website Development, Illustrator, Web Development, Mobile Applications, Graphics, HTML5, Wireframes
Education
Emerson College 2003 — 2007
BA, New Media
Council of Better Business Bureaus 1900 - Present
Skills
Leadership, XML, Team Building, Social Networking, Customer Service, Marketing Communications, SEO, Nonprofits, Marketing, Social Media Marketing, Strategic Planning, Budgets, HTML, Marketing Strategy, Public Relations, Training, Microsoft Office, Public Speaking, Online Marketing, Event Planning, Project Management, Small Business, Management, New Business Development, Team Leadership, Program Management, Event Management, Media Relations
Education
Cornell University 1986 — 1990
Bachelor of Science (B.S.), Consumer Economics
Council of Better Business Bureaus September 2014 - Present
Council of Better Business Bureaus September 2012 - September 2014
1105 Media March 2011 - September 2012
Jana Steiger Consulting June 2008 - August 2011
Congressional Quarterly November 1990 - June 2008
Skills
User Experience, Publications, Online Publishing, Social Media, Editorial, Management, Copy Editing, Publishing, Project Management, Web Content Management, Content Management, Mobile Devices, Strategic Partnerships, SEO, Interaction Design, Product Management, New Media, Digital Media, Mobile Applications, Program Management, HTML, Content Strategy, Blogging, Content Development, Digital Strategy, Email Marketing, Online Marketing
Education
University of Michigan 1984 — 1989
AB, Anthropology
NJIT Enterprise Development Center May 2009 - Present
Leadership New Jersey 2008 - Present
National Center for Dispute Settlement January 2007 - Present
Einstein's Alley Corporation 2007 - Present
Financial Industry Regulatory Authority January 2005 - Present
George Washington University School of Engineering National Advisory Council 2005 - Present
Council of Better Business Bureaus January 2003 - Present
Technology Management Associates September 1997 - Present
New Jersey Entrepreneurial Network 1997 - Present
RES Partners 2009 - December 2012
Skills
Cleantech, Business Strategy, Mergers, Venture Capital, Start-ups, Entrepreneurship, Business Development, Strategic Planning, New Business Development, Mergers & Acquisitions, Investments, Financial Analysis, Due Diligence, Management Consulting, Portfolio Management, Strategy, Strategic Partnerships, Corporate Development, Executive Management, Marketing, Marketing Strategy, Business Planning, Private Equity, Consulting, Leadership, Program Management, Cross-functional Team..., Product Management, Contract Negotiation, Management, Competitive Analysis, Product Development, Market Research, International Business, Change Management
Education
The George Washington University
BS Engineering, electronic engineering
University of Michigan - Stephen M. Ross School of Business
MBA with distinction, International business
Vassar College 2009 - Present
Fairfax County Public Schools January 1995 - Present
Volunteer, Lee District Supervisors office 2000 - 2008
Refugees International April 2000 - December 2000
Association of Fund Raising Professionals (NSFRE) January 1992 - September 1992
New Hope Housing Inc. August 1990 - September 1991
Lutheran Resources Commission April 1979 - May 1989
Council of Better Business Bureaus 1976 - 1979
Skills
Teaching, ESL, Writing, Non-profits, Research, Fundraising, Public Speaking, Editing, Grant Writing, Event Planning, Social Media, Curriculum Design, Administration, Mentoring, Literacy, Event Management, French, Microsoft Office, Curriculum Development, PowerPoint, Word, Program Development, Volunteer Management
Education
Marymount University 2007 — 2009
Med, English as a Second Language
Vassar College 1970 — 1974
BA, Anthropology
Sacred Heart Academy 1967 — 1970
High School Diploma, English French Spanish Latin
Council of Better Business Bureaus January 2015 - Present
Independence Blue Cross June 2013 - Present
The Better Business Bureau of Delaware April 2012 - April 2014
Independence Blue Cross February 2011 - July 2013
Mergence Consulting January 2009 - July 2013
University of Delaware 2006 - 2013
Bank of America January 2006 - January 2009
MBNA January 1984 - January 2006
Skills
Strategic Planning, Direct Marketing, Change Management, Market Research, Metrics, Vendor Management, Segmentation, Management Consulting, Business Strategy, Management, Organizational..., Project Management, Business Planning, Leadership, Banking, Product Management, Strategy, Analysis, Finance, Business Development, Marketing, Cross-functional Team..., Portfolio Management, Project Planning, Analytics, Mergers & Acquisitions, Executive Management, Risk Management, Integration
Education
Michigan State University - The Eli Broad College of Business 1980 — 1981
MBA, Finance
Council of Better Business Bureaus 2009 - Present
Skills
Non-profits, Community Outreach, Nonprofits, Program Development, Fundraising, Media Relations, Public Relations, Newsletters, Strategic Communications, Social Networking, Marketing, Community Development, Social Media Marketing, Press Releases, Philanthropy
Education
North Carolina Central University
Council of Better Business Bureaus January 2013 - Present
Council of Better Business Bureaus January 2011 - Present
Council of Better Business Bureaus September 1998 - December 2010
US Army September 1976 - September 1998
Skills
Security, DNS management, Email Strategy, Domain Management, DNS, DNS Server, Servers, Email Hosting, Windows Domain, Active Directory, Microsoft DNS, Disaster Recovery, DNSSEC, SPF, DKIM, DMARC, Domain Hardening, Brand Protection, Phishing Protection, Cisco Technologies, VoIP, IT Operations, Project Management, Microsoft Office
Education
Strayer University 2003 — 2010
Bachelor of Science, Information Systems
Victory Housing, Inc. January 2005 - Present
Bank of America 1999 - 2005
Community Preservation and Development Corporation 1997 - 1999
Housing Research Foundation 1995 - 1997
The Enterprise Foundation 1994 - 1994
Council of Better Business Bureaus 1992 - 1993
Education
University of North Carolina at Chapel Hill 1993 — 1995
Masters of Regional Planning, Housing and Community Development
Virginia Polytechnic Institute and State University 1988 — 1992
Bachelor of Arts, Urban Affairs and Planning
CMA CGM October 2014 - Present
CMA CGM March 2013 - October 2014
CMA CGM July 2011 - March 2013
Dollar Tree Stores June 2010 - May 2011
Council of Better Business Bureaus September 2009 - December 2010
ALL Virginia Food Service Brokers May 2009 - August 2009
O'Sullivan's Wharf October 2004 - August 2009
Skills
Event Planning, Microsoft Office, Data Entry, Customer Service, Microsoft Excel, Microsoft Word, Leadership, Invoicing, Outlook, PowerPoint, Facebook, Management
Education
George Mason University 2007 — 2011
Organizational Administration, Business, Sport Management, Leadership Studies
Council of Better Business Bureaus February 2014 - Present
Council of Better Business Bureaus--Wise Giving Alliance June 2006 - February 2014
RAINN January 2000 - January 2006
Skills
Legal Research, Research, Policy Analysis, Public Policy, Legal Writing, Community Outreach, Government
Education
The Catholic University of America, Columbus School of Law 2008 — 2012
JD, Law
The George Washington University 2006 — 2008
MPH, Public Health--Maternal and Child Health
American University 2000 — 2002
BA, Justice
St. Francis Xavier
R. W. Baird and Associates June 2014 - Present
Independent Electrical Contractors, Inc. June 2013 - June 2014
DOL Advisory Committee on Apprenticeship 1999 - June 2014
Independent Electrical Contractors, Inc. March 1995 - June 2013
Council of Better Business Bureaus 1994 - 1995
Robert W. Baird and Associates 1993 - 1995
NEMA 1980 - 1993
Universal Dynamics UG 1978 - 1979
Solite Corporation 1973 - 1978
Skills
Life Safety, Electricians, Code Enforcement, Fire Alarm, Strategic Planning, Fire Protection, NFPA, Budgets, Fire Safety, Construction, Association Management, Volunteer Management, Apprenticeships, Teaching Adults, Electrical Industry, Electrical Contracting, Automation, Electrical Safety, Technical Training, Electrical Engineering, Inspection, Training, Building Codes, Electricity, Fire Suppression Systems, Contract Negotiation, Engineering, HVAC, Contractors, Electric Power, Standards Development, Energy Efficiency, Energy Management, Staff Development, Power Systems, Fire Management, Solar Energy, Power Distribution, Renewable Energy, Energy Conservation, Engineers, Green Building, LEED, Photovoltaics, Energy Audits, Instructor-led Training, Alternative Energy, Construction Safety, Sustainable Energy, Energy
Education
King George High School 1967 — 1971
Institutes for Organization Management 1983 — 1989
IOM Certification, Organizational Management
Dale Carnegie
The George Washington University
Electrical Engineering Continuing Education
Northern Virginia Community College
Engineering Continuing Education
Charles County Community College
Engineering Studies
Virginia Polytechnic Institute and State University
Engineering
Merchant Payment Services, Inc. August 2012 - Present
Merchant Payment Services, Inc. 2012 - Present
Better Business Bureau January 2010 - August 2012
Council of Better Business Bureaus January 2009 - August 2012
Skills
B2B, Team Building, Customer Service, Business Networking, Social Networking, Leadership, Sales Process, Sales, Customer Retention, Selling, Employee Training, Lead Generation, Salesforce.com, CRM, Contract Negotiation, Microsoft Office, Direct Sales, Business Planning, Small Business, Customer Satisfaction
Education
Eastern Michigan University 2000 — 2002
Adrian College 1997 — 2000
Marketing
Advertising Self-Regulatory Council September 2006 - Present
Council of Better Business Bureaus 2008 - 2009
Bureau of Consumer Protection August 2002 - August 2006
Federal Trade Commission October 1973 - August 2006
Skills
Privacy Law, Consumer Law, Public Policy, International Law, Intellectual Property, Mediation, Legal Writing, Administrative Law, Nonprofits, Legal Research, Copyright Law, Licensing, Trade Secrets, Policy, Trademarks
Education
Georgetown University
Arlington County Government April 2002 - September 2003
Council of Better Business Bureaus September 1998 - April 2001
Arlington County Public Schools August 1997 - August 1998
Education
George Mason University 2009 — 2011
M.Ed., Secondary English Education
George Mason University 1990 — 1994
Fairfax County Public Schools October 2012 - December 2014
Digital Signal Corporation November 2013 - June 2014
Jobs for America's Graduates (JAG) December 2012 - August 2013
Strategic Partnerships LLC December 2012 - August 2013
Exprentis, Inc. June 2011 - July 2012
Opulen Financial Group LLC January 2011 - January 2012
Council of Better Business Bureaus October 2010 - January 2011
George Mason University, Environmental Science & Policy Department December 2009 - June 2010
Skills
Financial Analysis, Financial Reporting, Valuation, Risk Management, Investments, Strategic Financial..., Microsoft Office, Social Networking, Finance, Dependable Team Player, Leadership, Data Analysis, Bloomberg, Accounting, Financial Accounting, Customer Service, Economics, Marketing, PowerPoint, Program Management, Public Speaking, Financial Planning, Research, Management
Education
George Mason University 2008 — 2012
Bachelor of Science, Finance
Council of Better Business Bureaus January 2011 - Present
Better Business Bureau serving Eastern North Carilna June 1999 - January 2011
Skills
Leadership, Strategic Planning, Customer Retention, Fundraising, Call Centers, Team Building, Executive Management, Coaching, Management, Nonprofits
Education
Duke University
MALS, Liberal Arts and Sciences/Liberal Studies
University of South Carolina-Columbia
Bachelor of Arts (BA), Psychology
The Kingsbury Center August 2013 - Present
Perry Street Preparatory Public Charter School July 2010 - August 2013
ChericoPR August 2002 - June 2010
Council of Better Business Bureaus April 1993 - August 2002
Skills
Media Relations, Press Releases, Strategic Communications, Crisis Communications, Social Media, Corporate Communications, Marketing Communications, Non-profits, Internal Communications, Fundraising, Spokesperson, Communications Planning, Editing, Strategic Public..., Nonprofits, Event Planning, Grant Writing, Facebook, Event Management, Advertising, Community Outreach, Public Relations
Education
American University
Master of Science, Public Relations
The College of William and Mary
Bachelor of Arts, History
United States Department of Justice 2004 - Present
King & Spalding June 2000 - August 2004
McGuireWoods September 1998 - June 2000
Barnes & Thornburg LLP 1997 - 1997
Council of Better Business Bureaus 1993 - 1996
Skills
Criminal Law, Criminal Justice, Trial Advocacy, Trial Practice, Internal Investigations, Commercial Litigation, Administrative Law, Appeals, Litigation, Courts, White Collar Criminal..., Civil Litigation, Legal Writing, Health Care Fraud, Arbitration, Trials, Criminal Litigation, Alternative Dispute..., Criminal Prosecution, Legal Research, Government..., Government, Fraud, International Trade, Dispute Resolution, Complex Litigation, Appellate Advocacy, Appellate Litigation, Negotiating Contracts, Federal Litigation, Bankruptcy, Mediation, Risk Management, Risk Assessment, Interrogation, Negotiation, Contract Negotiation
Education
Duke University School of Law 1996 — 1998
J.D.
George Mason University 1991 — 1993
M.A., International Transactions
Uppsala universitet / Uppsala University 1991 — 1991
Purdue University 1987 — 1991
B.A., Political Science, Mathematics
Whiteland High School 1985 — 1987
Council of Better Business Bureaus 2009 - 2011
Education
The University of Texas at Austin 2007 — 2011
Design
Council of Better Business Bureaus July 2011 - Present
National Association of Theatre Owners (NATO) January 2008 - July 2011
Education
University of Maryland College Park 2010 — 2013
MA, Information Management
Tufts University 2003 — 2007
BA, Political Science and Government
National Science Foundation February 2014 - Present
National Science Foundation November 2012 - Present
National Science Foundation March 2000 - November 2012
National Science Foundation November 1998 - March 2000
Anadac, Inc April 1998 - November 1998
Council of Better Business Bureaus November 1995 - April 1998
Skills
Government, Federal Government, Program Management, Security Clearance, Government Contracting, Program Evaluation, Policy Analysis, Policy
Education
Northern Virginia Community College 2005 — 2007
Associate's degree, Geology/Earth Science, General
Boston University 1980 — 1983
Engineering
United States Mint March 2008 - Present
U.S. Customs and Border Protection August 2006 - February 2008
DISYS November 2004 - July 2006
Altria March 2003 - August 2004
Philip Morris Management Corporation September 2002 - March 2003
Council of Better Business Bureaus July 2000 - July 2001
Skills
Government Procurement, Government Contracting, Contract Management, Conflict Resolution, Government, Federal Government, Policy, Proposal Writing
Education
New York Law School 2001 — 2004
JD
Fairfield University 1996 — 2000
Bachelor of Arts (BA), Psychology and Sociology
National Confectioners Association 2014 - 2015
Council of Better Business Bureaus 2012 - 2013
Inova Health System January 2001 - April 2012
Skills
Community Outreach, Customer Service, PowerPoint, Marketing, Social Media, Administrative..., Nonprofits, Event Planning
Education
George Mason University
Council of Better Business Bureaus 2011 - Present
Council of Better Business Bureaus April 2008 - December 2010
Council of Better Business Bureaus December 2000 - April 2008
Council of Better Business Bureaus September 1998 - December 2000
Council of Better Business Bureaus January 1995 - September 1998
Council of Better Business Bureaus March 1994 - January 1995
Skills
Customer service..., Excellent..., Meeting planning, Strong communications..., Ability to self-direct..., Work exceptionally well..., Effectively handle..., Ability to visualize..., Employee Training, Quality Assurance, Policy Analysis, Program Development, Program Management
Education
Hood College 1988 — 1992
Bachelor's Degree, History