Covergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, OH Successor: Concentrix CEO: Andrea J. Ayers (Oct 2012–) Number of employees: 130,001 (2015) Revenue: 2.951 billion USD (2015) Subsidiaries: Stream Global Services, Intervoice,
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Covergys Employees
Employee
Years
Job
Industry
Brice Koerner Brice Koerner's Covergys Experience January 2010 - September 2010
Job Assistant Brewer at Revolver Brewing
Industry Accounting
Experience
Texas Tech University Assistant BrewerRevolver BrewingJuly 2013 - Present
Covergy's January 2010 - September 2010
2K Enterprises May 2004 - February 2009
Stewart, Brooks, & Bates January 2008 - April 2008
Skills
Accounting, Finance, Financial Analysis, Financial Reporting, QuickBooks, Tax, Microsoft Excel, Corporate Finance, Financial Statement..., Fixed Income Analysis, Microsoft Office, Microsoft Word, Financial Modeling, Teamwork, CIP, Kegging, Brewing
Education
Texas Tech University 2010 — 2012
BBA, Accounting & Finance
Texas Tech University - Rawls College of Business 2010 — 2012
Bachelor of Business Administration (BBA), Accounting and Finance
Angelo State University, San Angelo TXAugust 2008 2008 — 2009
BBA, Accounting
Texas Tech University Assistant BrewerRevolver BrewingJuly 2013 - Present
Covergy's January 2010 - September 2010
2K Enterprises May 2004 - February 2009
Stewart, Brooks, & Bates January 2008 - April 2008
Skills
Accounting, Finance, Financial Analysis, Financial Reporting, QuickBooks, Tax, Microsoft Excel, Corporate Finance, Financial Statement..., Fixed Income Analysis, Microsoft Office, Microsoft Word, Financial Modeling, Teamwork, CIP, Kegging, Brewing
Education
Texas Tech University 2010 — 2012
BBA, Accounting & Finance
Texas Tech University - Rawls College of Business 2010 — 2012
Bachelor of Business Administration (BBA), Accounting and Finance
Angelo State University, San Angelo TXAugust 2008 2008 — 2009
BBA, Accounting
Jerry Baier Jerry Baier's Covergys Experience January 2000 - August 2001
Job Tier II Help Desk at SAIC
Industry Internet
Experience
SAIC April 2015 - Present
SAIC April 2015 - Present
SAIC February 2015 - Present
Pay Pal September 2013 - Present
Benaissance September 2013 - Present
First Data Corporation October 2010 - Present
Covergys January 2000 - August 2001
Skills
Leadership, Program Management, Access, Telecommunications, Troubleshooting, Microsoft Word, Project Management, Networking, Routing, Linux, A+ Certified, Avaya, IBM iSeries, Start-ups, Public Speaking, Help Desk Support, Management, Software Engineering, Training, Customer Service, Lotus Notes, Outlook, Windows, IT Operations, CompTIA, Microsoft Excel
Education
CompTia 2015 — 2015
CompTia Security + Certification, Security +, Passed
Southern Illinois University, Carbondale 1989 — 1992
B.S., Electronics Management
SAIC April 2015 - Present
SAIC April 2015 - Present
SAIC February 2015 - Present
Pay Pal September 2013 - Present
Benaissance September 2013 - Present
First Data Corporation October 2010 - Present
Covergys January 2000 - August 2001
Skills
Leadership, Program Management, Access, Telecommunications, Troubleshooting, Microsoft Word, Project Management, Networking, Routing, Linux, A+ Certified, Avaya, IBM iSeries, Start-ups, Public Speaking, Help Desk Support, Management, Software Engineering, Training, Customer Service, Lotus Notes, Outlook, Windows, IT Operations, CompTIA, Microsoft Excel
Education
CompTia 2015 — 2015
CompTia Security + Certification, Security +, Passed
Southern Illinois University, Carbondale 1989 — 1992
B.S., Electronics Management
Charles Johnston Charles Johnston's Covergys Experience January 1996 - January 1997
Job Quality Assurance Analyst, Blogger www.secondiron.com, www.jerzy2sainthood.com
Industry Information Technology and Services
Experience
Jerzy Productions July 2014 - Present
SecondIron December 2013 - Present
Black Knight Financial Services May 2012 - Present
Xerox HR Solutions, LLC November 2010 - May 2012
Self-Employed April 2010 - November 2010
ING Group September 2003 - April 2010
Music Masters Enterprises September 1999 - July 2004
Per-Se Technologies August 2002 - September 2003
Convergys Corp January 1997 - January 2000
Covergys January 1996 - January 1997
Skills
Quality Assurance, Payroll, Defined Benefit, Wellbeing, SDLC, Networking, Direct Sales, Mentoring, Coaching, Business Analysis, Self-employment, Software Documentation, Testing, Training, Test Planning, Project Management, Management, Software Quality..., Call Centers, Leadership, Visio, Vendor Management, Process Improvement, Customer Service, Integration, Teamwork, Team Building, SharePoint, SAP, CRM, Team Management, Team Leadership, Time Management, Entrepreneurship, Program Management, Requirements Analysis, Business Process, Access, Business Intelligence, Risk Management, Requirements Gathering, User Acceptance Testing, Consulting, Employee Benefits, Agile Methodologies, SQL, Nonprofits, Fundraising, Social Networking, Social Media Marketing
Education
Florida State College at Jacksonville
Bachelor’s Degree, Information Technology Management
Florida State College of Jacksonville 2010 — 2011
Associate in Arts, Information Technology Management
Belmont Abbey College 1990 — 1992
Jerzy Productions July 2014 - Present
SecondIron December 2013 - Present
Black Knight Financial Services May 2012 - Present
Xerox HR Solutions, LLC November 2010 - May 2012
Self-Employed April 2010 - November 2010
ING Group September 2003 - April 2010
Music Masters Enterprises September 1999 - July 2004
Per-Se Technologies August 2002 - September 2003
Convergys Corp January 1997 - January 2000
Covergys January 1996 - January 1997
Skills
Quality Assurance, Payroll, Defined Benefit, Wellbeing, SDLC, Networking, Direct Sales, Mentoring, Coaching, Business Analysis, Self-employment, Software Documentation, Testing, Training, Test Planning, Project Management, Management, Software Quality..., Call Centers, Leadership, Visio, Vendor Management, Process Improvement, Customer Service, Integration, Teamwork, Team Building, SharePoint, SAP, CRM, Team Management, Team Leadership, Time Management, Entrepreneurship, Program Management, Requirements Analysis, Business Process, Access, Business Intelligence, Risk Management, Requirements Gathering, User Acceptance Testing, Consulting, Employee Benefits, Agile Methodologies, SQL, Nonprofits, Fundraising, Social Networking, Social Media Marketing
Education
Florida State College at Jacksonville
Bachelor’s Degree, Information Technology Management
Florida State College of Jacksonville 2010 — 2011
Associate in Arts, Information Technology Management
Belmont Abbey College 1990 — 1992
Angel L. Butts Angel L. Butts's Covergys Experience February 2006 - June 2006
Job Customer Service Support Specialist
Industry Military
Experience
The Three Legged Monkey Lounge January 2012 - August 2014
US Army November 2008 - February 2010
Anniston Army Depot/Portal Dynamics June 2008 - November 2008
NEARMC/ANNISTON PATHOLOGY December 2006 - May 2008
Project U-Turn International September 2006 - November 2006
Covergy's February 2006 - June 2006
US Army January 2003 - January 2005
Skills
Military Experience, Customer Service, Call Centers, Office Manager, Medical Secretary, Medical Transcription, Microsoft Office, Successful Business..., Bartending, Finance, Military Operations, Army, Access, Budgets, Human Resources, Management, Military, Payroll
Education
Jacksonville State University 2012 — 2015
Bachelor's Degree, Psychology
Gadsden State Community College 2010 — 2012
Associate's Degree, Psychology
United States Army Finance School 2002 — 2002
Diploma, Military Finance
Gadsden High School 1998 — 2002
High School, General Studies
The Three Legged Monkey Lounge January 2012 - August 2014
US Army November 2008 - February 2010
Anniston Army Depot/Portal Dynamics June 2008 - November 2008
NEARMC/ANNISTON PATHOLOGY December 2006 - May 2008
Project U-Turn International September 2006 - November 2006
Covergy's February 2006 - June 2006
US Army January 2003 - January 2005
Skills
Military Experience, Customer Service, Call Centers, Office Manager, Medical Secretary, Medical Transcription, Microsoft Office, Successful Business..., Bartending, Finance, Military Operations, Army, Access, Budgets, Human Resources, Management, Military, Payroll
Education
Jacksonville State University 2012 — 2015
Bachelor's Degree, Psychology
Gadsden State Community College 2010 — 2012
Associate's Degree, Psychology
United States Army Finance School 2002 — 2002
Diploma, Military Finance
Gadsden High School 1998 — 2002
High School, General Studies
Linda Hocker, MBA Linda Hocker, MBA's Covergys Experience 1995 - 2000
Job Healthcare/Business Supplies and Equipment Professional
Industry Business Supplies and Equipment
Experience
Northside Hospital 2010 - Present
Georgia, CloseUp! February 2009 - March 2015
Allconnect April 2006 - October 2009
Ebiz Ventures 2005 - January 2009
IKON October 2005 - 2007
ADVANCED REALTY SERVICES 2001 - 2002
Convergys November 1996 - August 2000
Covergys 1995 - 2000
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Skills
Team Building, Healthcare Management, Healthcare, Marketing, Management, Program Management, Customer Service, Call Centers, Customer Retention, Leadership, Sales, Microsoft Office, Account Management, Contract Negotiation, Coaching, Time Management, Process Improvement, Public Speaking, Strategic Planning, Leadership Development, Team Leadership, Cold Calling, Social Media Marketing, Nonprofits, Training, Negotiation, Vendor Management, New Business Development, Call Center, Microsoft Excel, Insurance, Telecommunications, Budgets, Customer Satisfaction, Recruiting, Human Resources, Analysis, Employee Relations, CRM, Sales Operations, Performance Management, Customer Relations
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Business Management, 3.87
University of Cincinnati 1978 — 1984
AS, University of Cincinnati
Northside Hospital 2010 - Present
Georgia, CloseUp! February 2009 - March 2015
Allconnect April 2006 - October 2009
Ebiz Ventures 2005 - January 2009
IKON October 2005 - 2007
ADVANCED REALTY SERVICES 2001 - 2002
Convergys November 1996 - August 2000
Covergys 1995 - 2000
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Skills
Team Building, Healthcare Management, Healthcare, Marketing, Management, Program Management, Customer Service, Call Centers, Customer Retention, Leadership, Sales, Microsoft Office, Account Management, Contract Negotiation, Coaching, Time Management, Process Improvement, Public Speaking, Strategic Planning, Leadership Development, Team Leadership, Cold Calling, Social Media Marketing, Nonprofits, Training, Negotiation, Vendor Management, New Business Development, Call Center, Microsoft Excel, Insurance, Telecommunications, Budgets, Customer Satisfaction, Recruiting, Human Resources, Analysis, Employee Relations, CRM, Sales Operations, Performance Management, Customer Relations
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Business Management, 3.87
University of Cincinnati 1978 — 1984
AS, University of Cincinnati
Jaceten Balmforth Jaceten Balmforth's Covergys Experience October 2014 - Present
Job Web and Graphic Designer
Industry Internet
Experience
Covergys October 2014 - Present
Tiger Aquatic Club April 2010 - November 2014
Idaho State University September 2010 - August 2014
ProLadder Sales November 2013 - June 2014
Skills
Photoshop, Dreamweaver, HTML, JavaScript, CSS, Web Design, Flash, Web Development, Illustrator, Adobe Creative Suite, InDesign, Graphic Design, Mac, Video Editing, Social Media, Image Editing, Website Development, CMS
Education
Idaho State University 2006 — 2011
Bachelor of Applied Tech, Web Design and Managment
Idaho State University 2006 — 2011
AAS, Web Design and Managment
Covergys October 2014 - Present
Tiger Aquatic Club April 2010 - November 2014
Idaho State University September 2010 - August 2014
ProLadder Sales November 2013 - June 2014
Skills
Photoshop, Dreamweaver, HTML, JavaScript, CSS, Web Design, Flash, Web Development, Illustrator, Adobe Creative Suite, InDesign, Graphic Design, Mac, Video Editing, Social Media, Image Editing, Website Development, CMS
Education
Idaho State University 2006 — 2011
Bachelor of Applied Tech, Web Design and Managment
Idaho State University 2006 — 2011
AAS, Web Design and Managment
Tara Coote's Covergys Experience 2007 - 2009
Job Foundation Development at Strathroy Middlesex General Hospital Foundation
Industry Medical Practice
Experience
Strathroy Middlesex General Hospital Foundation August 2014 - Present
Arbor Memorial Inc. January 2013 - July 2013
Canadwide Scientific June 2012 - December 2012
VWR International March 2010 - May 2012
Covergys 2007 - 2009
Skills
Sales Operations, New Business Development, Sales, Customer Satisfaction, Account Management, Medical Devices, Customer Service, Direct Sales, Cold Calling, Market Development, Capital Equipment, Biotechnology, Business Planning, Management
Education
Niagara College 2008 — 2009
Diploma, Health Science
Strathroy Middlesex General Hospital Foundation August 2014 - Present
Arbor Memorial Inc. January 2013 - July 2013
Canadwide Scientific June 2012 - December 2012
VWR International March 2010 - May 2012
Covergys 2007 - 2009
Skills
Sales Operations, New Business Development, Sales, Customer Satisfaction, Account Management, Medical Devices, Customer Service, Direct Sales, Cold Calling, Market Development, Capital Equipment, Biotechnology, Business Planning, Management
Education
Niagara College 2008 — 2009
Diploma, Health Science
Autumn Salter Autumn Salter's Covergys Experience October 2012 - July 2014
Job Customer Service at Covergys
Industry Consumer Services
Experience
Intermountain Healthcare August 2014 - Present
Handi Quilter, Inc. April 2010 - Present
Covergys October 2012 - July 2014
Handi Quilter, Inc. June 2009 - September 2009
Portrait Kitchens and Baths-St. George, UT April 2009 - May 2009
Orkin Pest Control May 2007 - July 2007
Handi Quilter, Inc. October 2004 - June 2007
Curves for Women September 2003 - May 2004
Skills
InDesign, Illustrator, PowerPoint, Rendering, Microsoft Excel, AutoCAD, Photoshop
Education
Brigham Young University - Idaho 2007 — 2010
BS, Interior Design
LDS Business College 2004 — 2006
Interior Design
Intermountain Healthcare August 2014 - Present
Handi Quilter, Inc. April 2010 - Present
Covergys October 2012 - July 2014
Handi Quilter, Inc. June 2009 - September 2009
Portrait Kitchens and Baths-St. George, UT April 2009 - May 2009
Orkin Pest Control May 2007 - July 2007
Handi Quilter, Inc. October 2004 - June 2007
Curves for Women September 2003 - May 2004
Skills
InDesign, Illustrator, PowerPoint, Rendering, Microsoft Excel, AutoCAD, Photoshop
Education
Brigham Young University - Idaho 2007 — 2010
BS, Interior Design
LDS Business College 2004 — 2006
Interior Design
Josh Rico's Covergys Experience 2008 - 2010
Job
Industry Oil & Energy
Experience
Fiesta Nissan June 2015 - Present
Nabors Industries December 2013 - February 2015
JV Industrial Companies, Ltd. 2011 - December 2013
Brand Energy & Infrastructure Services 2010 - 2011
Covergys 2008 - 2010
Education
South Texas College 2006 — 2008
Business Marketing
Texas Wesleyan University 2005 — 2006
Business Marketing
Fiesta Nissan June 2015 - Present
Nabors Industries December 2013 - February 2015
JV Industrial Companies, Ltd. 2011 - December 2013
Brand Energy & Infrastructure Services 2010 - 2011
Covergys 2008 - 2010
Education
South Texas College 2006 — 2008
Business Marketing
Texas Wesleyan University 2005 — 2006
Business Marketing
Pamela L Durah Pamela L Durah's Covergys Experience July 2011 - November 2012
Job Define Benefits CRS at Aon Hewitt
Industry Financial Services
Experience
Randstad USA November 2012 - Present
Covergys July 2011 - November 2012
Alltel Communications October 2003 - October 2007
Westminster Company/Sandygate and Carver Apt. January 2003 - October 2003
Yahnis Coastal Beverage Distributor January 2002 - June 2003
Yahnis Coastal Beverage Distributor May 2002 - February 2003
Skills
Customer Service, Customer Satisfaction, Conflict Resolution, Call Centers
Education
Central Piedmont Community College 2011 — 2012
Human Services
Central Piedmont Community College 2011 — 2011
Randstad USA November 2012 - Present
Covergys July 2011 - November 2012
Alltel Communications October 2003 - October 2007
Westminster Company/Sandygate and Carver Apt. January 2003 - October 2003
Yahnis Coastal Beverage Distributor January 2002 - June 2003
Yahnis Coastal Beverage Distributor May 2002 - February 2003
Skills
Customer Service, Customer Satisfaction, Conflict Resolution, Call Centers
Education
Central Piedmont Community College 2011 — 2012
Human Services
Central Piedmont Community College 2011 — 2011
Beth Finley's Covergys Experience 1997 - 1999
Job Senior Communications Analyst at Fifth Third Bank
Industry Telecommunications
Experience
Fifth Third Bank Voice Communications AnalystUS BankApril 1999 - November 2004
Covergys 1997 - 1999
Safeco February 1991 - April 1997
Skills
Call Centers, Avaya Communication..., Avaya, Centurylink Toll-free...
Education
University of Cincinnati 1994 — 1999
Fifth Third Bank Voice Communications AnalystUS BankApril 1999 - November 2004
Covergys 1997 - 1999
Safeco February 1991 - April 1997
Skills
Call Centers, Avaya Communication..., Avaya, Centurylink Toll-free...
Education
University of Cincinnati 1994 — 1999
Jennifer J. Davis's Covergys Experience May 1991 - November 1992
Job Founder, Beaded Hope
Industry Nonprofit Organization Management
Experience
Beaded Hope November 2005 - Present
Jennifer's Designs May 2004 - December 2009
Convergys June 1998 - May 2000
Convergys October 1988 - May 2000
Convergys November 1997 - May 1998
Convergys September 1996 - November 1997
Convergys December 1994 - September 1996
Convergys November 1992 - December 1994
Covergys May 1991 - November 1992
Cincinnati Bell Telephone October 1988 - May 1991
Skills
Non-profits, Strategic Planning, Marketing Communications, Microsoft Excel, Change Management, New Business Development, Marketing, Nonprofits, Strategic Partnerships
Education
Xavier University 1990 — 1993
MBA, Business Administration
Indiana University Bloomington 1983 — 1987
BS, Decision Sciences
Beaded Hope November 2005 - Present
Jennifer's Designs May 2004 - December 2009
Convergys June 1998 - May 2000
Convergys October 1988 - May 2000
Convergys November 1997 - May 1998
Convergys September 1996 - November 1997
Convergys December 1994 - September 1996
Convergys November 1992 - December 1994
Covergys May 1991 - November 1992
Cincinnati Bell Telephone October 1988 - May 1991
Skills
Non-profits, Strategic Planning, Marketing Communications, Microsoft Excel, Change Management, New Business Development, Marketing, Nonprofits, Strategic Partnerships
Education
Xavier University 1990 — 1993
MBA, Business Administration
Indiana University Bloomington 1983 — 1987
BS, Decision Sciences
Autumn Price's Covergys Experience June 2011 - October 2011
Job Hamilton County Department of Education
Industry Human Resources
Experience
Hamilton County Department of Education October 2014 - Present
Amazon October 2011 - June 2014
Covergys June 2011 - October 2011
Skills
Employee Relations, Customer Service, Leadership, Team Building, Classroom, Quality Assurance, Internal Audit, Microsoft Office, Networking, Office Management, PowerPoint, Publishing, Research, Strategic Planning, Tutoring, Volnteer, Microsoft Word, Windows, Youth Work, Nonprofits, Public Speaking, Coaching, Process Improvement, Management, Training
Education
Virginia College-School of Business and Health 2010 — 2012
Associate of Science (A.S.), Business Administration, 3.8
Academy of Allied Health
Certified, Cardiac Monitor Technician
Hamilton County Department of Education October 2014 - Present
Amazon October 2011 - June 2014
Covergys June 2011 - October 2011
Skills
Employee Relations, Customer Service, Leadership, Team Building, Classroom, Quality Assurance, Internal Audit, Microsoft Office, Networking, Office Management, PowerPoint, Publishing, Research, Strategic Planning, Tutoring, Volnteer, Microsoft Word, Windows, Youth Work, Nonprofits, Public Speaking, Coaching, Process Improvement, Management, Training
Education
Virginia College-School of Business and Health 2010 — 2012
Associate of Science (A.S.), Business Administration, 3.8
Academy of Allied Health
Certified, Cardiac Monitor Technician
Convergys
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
CVLT