Cowan Insurance Group
Address: 705 Fountain St N, Cambridge, ON N3H 4R7, Canada Hours: Open ⋅ Closes 5PM Wednesday8:30AM–5PMThursday8:30AM–5PMFriday8:30AM–5PMSaturdayClosedSundayClosedMonday8:30AM–5PMTuesday8:30AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Province: Ontario Phone: +1 519-650-6360: : Place name: Website: : : : Category: : Website: http://www.cowangroup.ca/ Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Cowan Insurance Group Posting publicly on the Web Write a review Reviews"Clean facility great room for gathering of staff" "They dont care about customer service once they have your money." "The best insurance service" View all Google reviews
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Cowan Insurance Group Employees
Cowan Insurance Group March 2013 - Present
Aon Risk Solutions June 2011 - March 2013
Ottawa Insurance Brokers Association 2009 - 2012
Gifford Associates Insurance Brokerage Inc. March 2009 - June 2011
KTX Insurance Solutions July 2006 - February 2009
Fair Insurance Brokers April 2005 - July 2006
Aviva Canada September 2003 - November 2004
Skills
D&O, Professional Liability, General Liability, Risk Mitigation, Property & Casualty..., Risk Management, Employment Practices..., CRM, Salesforce.com, Sales
Education
Insurance Brokers Association of Canada (IBAC) 2013 — 2014
Canadian Accredited Insurance Broker (CAIB Designation)
Carleton University 2010 — 2011
CRM Designation, Canadian Risk Manager, Insurance and Risk
Carleton University 1998 — 2002
B.A, Political Science, History
Hillcrest High School 1993 — 1998
Ontario Limousine Owners Association July 1997 - Present
Corporate Livery Toronto November 1986 - Present
Corporate Livery Toronto October 1986 - Present
Cowan Insurance Group 2005 - 2009
Escort Limousine 1986 - 2007
Skills
Customer Service, Operations Management, Strategic Planning, New Business Development, Account Management, Team Building, Transportation, Sales, Contract Negotiation, Budgets, Team Leadership, Sales Management, Business Development, Negotiation, Leadership, Event Management, Management, Business Strategy, Marketing Strategy, Marketing
Education
Humber College 1980 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humber College 1975 — 1979
BA, Business
Michael Power / Alderwood CI 1972 — 1974
ssgd, Business Administration and Management, General
AIM Health Group June 2012 - Present
Waterloo Region Family Network March 2011 - June 2012
AIM Institute of Lifestyle Medicine May 2011 - October 2011
Marathon Financial January 2011 - March 2011
Cowan Insurance Group February 1996 - January 2011
Waterloo Region Family Network 2009 - 2011
Workplace Safety and Insurance Board April 2000 - April 2004
Medical Malpractice Coverage Committee January 2000 - April 2004
Harworth Publishing 2003 - 2004
Cowan Insurance Group 1999 - 2003
Skills
Event Planning, Customer Service, Social Media, Office Management, Organization, Coordination, Community Outreach, Presentations, Public Speaking, Strategic Planning, Employee Benefits, Pensions, Group Benefits, Pension Administration, Business Development, Operations Management, Case Managment, Insurance, Healthcare, Fundraising, Program Management, Entrepreneurship, Microsoft Office, Social Media Marketing, Management, Case Management
Education
S.W.A.T. Institute 2010 — 2012
Certified Personal Empowerment Coach, Nutrition, Health and Wellness
Durham College 2008 — 2009
Ontario Life License
University of Guelph 2000 — 2001
Health and Safety Level 1
Wilfrid Laurier University 1997 — 1999
Business Administration
Elmira DSS 1986 — 1991
Cowan Insurance Group February 1998 - Present
Skills
D&O, Commercial Insurance, Commercial Lines, Umbrella, Employment Practices..., Legal Liability, Client Relations Skills, Umbrella Insurance, Property & Casualty..., Brokers, Insurance, Professional Liability, Teamwork, General Insurance, Homeowners, Casualty, Inland Marine, Claim, Liability, Claims Management, Directors & Officers..., Excess, Reinsurance, Underwriting, Surety Bonds, Liability Analysis
Education
Fanshawe College 1995 — 1997
Business Of Insurance, Business Administration and Management, General
Insurance Institute of Ontario
Chartered Insurance Professional
Terese Kelly Investment Group January 2015 - Present
CIBC Treasury May 2015 - August 2015
Cowan Insurance Group December 2013 - August 2014
TD Securities May 2012 - December 2012
TD Securities September 2011 - December 2011
Ontario Teachers' Pension Plan January 2011 - April 2011
Skills
Business Analysis, Microsoft Excel, Financial Analysis, Data Analysis, VBA, Bloomberg, Access, Risk Management, Project Management, Access Database, Calypso, Investment Management, SQL, Fixed Income, Equity Research, Interest Rate...
Education
State University of New York at Buffalo - School of Management 2014 — 2015
Master's Degree, Master of Science in Finance, Financial Management, 3.96/4
University of Waterloo 2008 — 2013
Bachelor's Degree, Actuarial Science, Finance Option
CFA Institute
Commissionaires Ottawa March 2014 - Present
Encon July 2012 - March 2014
Cowan Insurance Group October 2010 - October 2011
Transport Canada May 2010 - October 2010
Department of Fisheries and Oceans (DFO) November 2009 - May 2010
MD Financial (Canadian Medical Association) April 2006 - April 2009
Fujitsu Consulting September 2004 - May 2005
Fujitsu Consulting September 2004 - December 2004
Fujitsu Consulting January 2004 - December 2004
Fujitsu Consulting January 2001 - October 2004
Skills
Human Resources, Performance Management, Recruiting, Training, Employee Relations, Interviews, Personnel Management, Coaching, Management
Education
Algonquin College of Applied Arts and Technology 2014 — 2015
Conflict Management Certification
Algonquin College of Applied Arts and Technology 2010 — 2013
Crisis Management/Human Psychology, Counseling Psychology
Algonquin College of Applied Arts and Technology 2006 — 2010
Human Resources Management, Human Resources Management and Services
Toronto School of Business 1994 — 1995
Legal Secretarial Diploma, Legal Assistant/Paralegal
CMHC - SCHL July 2015 - Present
Cowan Insurance Group July 2011 - June 2015
Tartan Homes February 2005 - April 2011
Canada Foundation for Innovation December 2003 - February 2005
EY January 2001 - December 2003
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Management Accounting, Accounting, Business Planning, Managerial Finance, Business Strategy, Process Improvement, Business Process..., Software Reviews, Risk Management, Strategic Financial..., Cash Flow Forecasting, Cash-flow Management, Cash Management, Working Capital..., Construction Loans, New Business Development, Auditing, Internal Controls, Internal Audit, Project Management, Coaching, Business, Operations Management, Cost Accounting, Hands-on Training, Corporate Governance, Corporate Finance, Business Analysis, Budgets, Financial Risk, Service Delivery, Accounting Standards, Accounting System, Human Resources, Key Performance..., Service Management, Third Party Billing, Third Party...
Education
Université du Québec en Outaouais 1997 — 2001
Superior Specialized Studies Diploma, Accounting
Collègue de l'Outaouais 1994 — 1997
Associate's degree, Business Administration and Management, General
Brookfield Renewable Energy Group April 2015 - Present
BC&B Consulting Limited March 2013 - Present
Industry Canada October 2014 - March 2015
PWGSC November 2012 - October 2014
IT/Net October 2011 - September 2012
Fabricland August 2010 - October 2011
Cowan Insurance Group August 2009 - December 2009
Canada Mortgage and Housing Corporation May 2008 - July 2009
ACCLAIM Ability Management Inc. April 2007 - April 2008
Randstad August 2006 - April 2007
Skills
Administration, Budgeting, Customer Relations, Documentation, Database Administration, Excel, Editing, English, French, Government, Hospitality, Logistics, Lotus Notes, Microsoft Office, Outlook, Organizing, PowerPoint, Research, Retail, Spanish, Teamwork, Word, Windows, Microsoft Excel, Customer Service, System Administration, Project Management, Budgets, Software Documentation, Management, Training, Human Resources
Education
Algonquin College of Applied Arts and Technology 2014 — 2014
Project Management Certificate, Project Management
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Law Clerk
Algonquin College of Applied Arts and Technology 2000 — 2001
Certificate, Chef Training - Culinary Arts
J.S. Woodsworh S.S. 1996 — 2000
OSSD, History, Languages, Arts
Capgemini 2014 - Present
Cowan Insurance Group September 2013 - March 2014
McCain Foods May 2011 - July 2013
McCain Foods July 2008 - May 2011
McCain Foods May 2006 - July 2008
McCain Foods May 2004 - April 2006
Supreme Court of India April 2003 - April 2004
Skills
ETL, Datastage, ASP.NET, Databases, ASP, Microsoft SQL Server, Crystal Reports, Teradata, JavaScript, VB.NET, Visual Basic, Data Migration, Data Modeling, DataStage, HTML, Troubleshooting, Requirements Analysis, SDLC, SQL
Education
Indira Gandhi National Open University 2000 — 2003
Master of Computer Applications (MCA)
Delhi University 1996 — 1999
Bachelor of Commerce (BCom)
Cowan Insurance Group October 2012 - Present
The Precept Group Inc. October 2002 - September 2012
HJM Insurance Brokers Limited September 1995 - October 2002
Skills
Commercial Insurance, Liability, General Insurance, Casualty, Surety Bonds, Umbrella Insurance, Directors & Officers..., Employment Practices..., Inland Marine, Account Management, Employee Benefits, Health Insurance, Disability Insurance, Customer Service, Homeowners, Insurance Brokerage, Casualty Insurance
Education
York University 1981 — 1984
BA, Math for Commerce
Conestoga College
CIP, Insurance
Bauhaus Window Coverings and Draperies May 2014 - Present
Cowan Insurance Group July 2011 - April 2014
Cowan Insurance Group February 2004 - July 2011
Programmed Insurance Brokers Inc June 2000 - February 2004
Blinds Are Us 1995 - 2004
Skills
Insurance, Property & Casualty..., General Insurance, Umbrella, Interior Design, Visual Merchandising, Color Consulting, Staff Training, Travel Insurance, Umbrella Insurance, Brokers, Commercial Insurance, Commercial Lines, Customer Service, Strategic Planning, Legal Liability, Team Building, Casualty, Liability, Claims Management, Sales, Inland Marine, Underwriting, Claim, Window Coverings
Education
Conestoga College 2006 — 2009
Certificate, Interior Decorating
Insurance Institute of Ontario 2003 — 2003
RIBO, Insurance
Eastwood 1998 — 1999
OSSD, Visual Arts, Fashion
Bluevale 1994 — 1998
OSSD, Technological Desgin, Drafting, CAD, Visual Arts
Cowan Insurance Group January 2012 - Present
Cowan Insurance Group 2006 - 2012
Conestoga College Institute of Technology and Advanced Learning 2006 - 2008
Cowan Insurance Group June 2004 - 2006
HL Staebler June 2002 - June 2004
TD Insurance February 1998 - June 2002
The Lorne Scots 1992 - 1992
Skills
Commercial Insurance, Insurance Programs, Risk Management, Customer Service, Team-oriented, Microsoft Excel, Microsoft Office, Access Database, Highly detail oriented, Logical Thinker, Analytical Skills, Professional Liability, Legal Liability, Property & Casualty..., Insurance, Commercial Lines
Education
Sheridan College 1993 — 1995
Diploma, Law & Secuirty Administration, High Honours
Brampton Centennial Secondary School 1989 — 1993
Frank Cowan Company February 2013 - Present
Cowan Insurance Group February 2012 - February 2013
Cowan Insurance Group December 2010 - February 2012
Cowan Insurance Group November 2006 - December 2010
Skills
Commercial Insurance, Property & Casualty..., General Liability, Commercial Lines, General Insurance, Brokers, Umbrella Insurance, Liability, Casualty, Insurance, Legal Liability, Risk Management, Customer Service, Excess, New Business Development, Insurance Brokerage, Sales, Casualty Insurance
Education
Mohawk College 2001 — 2003
Diploma, Insurance
Cowan Insurance Group June 2015 - Present
Crosby VW Audi May 2009 - April 2015
BMW Waterloo January 2008 - April 2009
B-K Motors May 2002 - December 2007
Saturn Saab Isuzu of KW April 1999 - April 2002
Skills
Automobile, Management, Vehicles, Parts, Profit, Social Media, Automotive Aftermarket, Reynolds, Reynolds & Reynolds, Selling, Warranty, Dealers, Team Building, Purchasing, Fleet Management, Account Management, Customer Satisfaction, New Business Development, Marketing, Negotiation, Gross Profit, Marketing Strategy, B2B, Change Management, Automotive, Sales, Sales Process, Customer Service, Sales Management, Customer Retention, Sales Operations, Inventory Management, Strategic Planning, Retail, Business Planning, Direct Sales, Leadership
Education
Conestoga College 1992 — 1993
General Business
Princeton Holdings Limited July 2014 - Present
Cowan Insurance Group February 2007 - July 2014
Hammond Power Solutions September 1999 - January 2007
Skills
Software Development, Project Management, Team Leadership, Problem Solving, Java, C#, Salesforce.com, SQL, .NET, JavaScript, Web Services, XML, PHP, SharePoint, Analysis, HTML, Business Analysis, Management, Process Improvement, IT Strategy, Microsoft SQL Server, Agile Methodologies
Education
Insurance Institute of Canada 2010 — 2012
Chartered Insurance Professional
Insurance Institute of Canada 2008 — 2008
GIE - General Insurance Essentials Certificate
University of Guelph 1998 — 2004
Bachelor, Computer and Information Science
Great-West Life November 2014 - Present
Cowan Insurance Group 2011 - November 2014
Sun Life Financial September 2004 - April 2011
Sun Life Financial April 2003 - September 2004
Sun Life Financial October 2002 - April 2003
Sun Life Financial February 2000 - October 2002
Skills
Business Analysis, Insurance, Access, Analysis, CRM, Call Centers, Coaching, Customer Service, Employee Benefits, Human Resources, Marketing, Team Leadership, Training, Leadership, Project Management, Software Documentation
Education
McMaster University 2009 — 2012
Diploma, Business Administration and Management, General
Madawaska High School 1994 — 1998
High School Diploma
Cowan Insurance Group March 1997 - Present
Skills
D&O, Manufacturing, Liability, General Insurance, Commercial Insurance, Brokers, Property & Casualty..., Contractors, Commercial Lines, Professional Liability, General Liability, Umbrella, Fiduciary Liability, Employment Practices...
Education
Conestoga College 1986 — 1989
Chartered Insurance Professional
Cowan Insurance Group September 2000 - Present
Lambertus Insurance Brokers July 1989 - May 2000
Craig McDonald Reddon Insurance Brokers June 1986 - July 1989
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Brokers, Insurance, Commercial Lines, Umbrella Insurance, Legal Liability, Liability, Underwriting, Professional Liability, Sales, Casualty, Claim, Critical Illness, Reinsurance, Health Insurance, Claims Management, Life Insurance, Employment Practices..., Homeowners, Disability Insurance, Employee Benefits, Retirement, New Business Development, Financial Risk, Directors & Officers..., Insurance Brokerage, Customer Service, Retirement Planning, Small Business, D&O, Fixed Annuities, Whole Life, Workers Compensation, Risk Management, Inland Marine, Surety Bonds, Long-term Care, Term Life Insurance, Liability Analysis, Excess, Accident, Pensions, Group Insurance, Automobile, Property, Defined Benefit, Indemnity, Property Claims
Education
Georgian College 1987 — 1989
Certificate, Accounting and Business/Management
Sacred Heart High School 1982 — 1986
dipolma
Registered Insurance Brokers of Ontario
Registered Insurance Broker, Insurance
Toronto 2015 Pan/Parapan American Games Organizing Committee January 2014 - Present
Aviva Canada 2012 - 2013
Aviva Canada 2009 - 2012
Aviva Canada 2004 - 2009
Gellatly Insurance 2002 - 2004
HUB Ontario 2000 - 2002
Cowan Insurance Group 1993 - 2000
Josslin Insurance Brokers 1987 - 1993
Skills
Risk Management, Insurance, Risk Mitigation, General Insurance, Underwriting, Enterprise Risk..., Property & Casualty..., General Liability, Liability, Compliance, Risk Assessment, Brokers, Risk Analysis, Policy, Commercial Insurance, Commercial Lines, Claim, Casualty, Umbrella Insurance, Professional Liability, Risk Financing, P, Homeowners, Claims Management, Actuarial Science, D&O, Employment Practices..., Excess, Liability Analysis, Directors, Personal Lines Auto, Insurance Brokerage, Property Damage, Economic Capital, Reinsurance, Casualty Insurance, Legal Liability
Education
University of Toronto Schools 2006 — 2013
Fellow Chartered Insurance Professional (FCIP), Risk Management
Risk & Insurance Managment Society 2009 — 2012
Risk Fellowship, Risk Management
University of Toronto Schools 2005 — 2007
Canadian Risk Manager (CRM), Risk Management
Sheridan College 2000 — 2004
Chartered Insurance Professional (CIP)
Insurance Brokers Association 1994 — 1996
Canadian Accredited Insurance Broker (CAIB), Insurance
Conestoga College 1990 — 1993
Business Admin-Accounting, Accounting
Waterloo-Oxford DSS 1985 — 1990
Ontario Secondary School diploma
JAM Direct June 2010 - Present
Cowan Insurance Group November 2008 - June 2010
Totten Insurance Group May 2005 - August 2008
Skills
Advertising, Layout, Photography, Marketing, Time Management, Typography, Direct Mail, Marketing Communications, Direct Marketing, Integrated Marketing
Education
Mohawk College 2008 — 2011
Advertising
National Capital Commission December 2012 - Present
Stephanie Delisle December 2005 - Present
Cowan Insurance Group June 2012 - September 2012
University of Ottawa September 2010 - April 2011
Obasan September 2009 - August 2010
PWGSC May 2009 - August 2009
PWGSC September 2008 - April 2009
National Capital Commission April 2007 - August 2008
Skills
Strategic Planning, Strategy, Analysis, Human Resources, Risk Management, Marketing Communications, Event Planning, Strategic Communications, Event Management, Corporate Communications, Research, Marketing, Communications Planning, Media Relations, Government
Education
University of Ottawa / Université d'Ottawa 2010 — 2012
Master of Arts (M.A.), Organizational Communication
University of Ottawa / Université d'Ottawa 2005 — 2010
Bachelor of Arts (B.A.), Communication and Sociology - COOP, Cum Laude
high school
Cowan Insurance Brokers Ltd. January 1984 - Present
Cowan Insurance Group 1984 - Present
Skills
Insurance, Umbrella, Property & Casualty..., Commercial Insurance, D&O, General Insurance
Education
University of Ottawa 1978 — 1980
Simon Fraser University 1977 — 1978
Paul Davis Systems Canada November 2014 - Present
Paul Davis Systems Canada July 2013 - Present
Robert Half International January 2012 - July 2013
Cowan Insurance Group August 2010 - November 2011
City of Waterloo January 2009 - January 2011
Insurance Search Bureau of Canada July 2005 - December 2008
Budget Rent a Car of Canada 1997 - 2005
Enterprise Rent-A-Car 1994 - 1995
Skills
Strategic Planning, Business Development, Financial Analysis, Analysis, Business Strategy, Customer Service, Insurance, Leadership, Negotiation, New Business Development, Process Improvement, Risk Management, Team Leadership, Time Management, Project Management, Team Building
Education
Wilfrid Laurier University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Insurance Brokers Association of Ontario 2010 — 2011
CAIB, Commercial Insurance
Wilfrid Laurier University 2009 — 2011
CRM, Risk Management
IIC RIBO Training course 2009 — 2010
University of Waterloo 1991 — 1995
B.A ES, Environmental Science
University of Guelph 1990 — 1991
Cowan Insurance Group August 2013 - Present
Cowan Insurance Group June 2008 - August 2013
Cowan Insurance Group January 2006 - June 2008
Cowan Insurance Group January 2000 - January 2006
Wright Mogg and Associates May 1989 - January 2000
Mutual Life 1986 - 1989
Skills
Employee Benefits, Project Management, Insurance, Pensions, Account Management, Program Management, Team Leadership, Underwriting, Strategic Planning, Health Insurance, Risk Management, Governance, Leadership, Disability Insurance, Retirement, Customer Service, Retirement Planning
Education
Humber College 1994 — 1994
Certified Employee Benefits Specialist
Conestoga College 1983 — 1986
Business Administration - Marketing
Cowan Insurance Group May 2014 - Present
Northbridge Insurance January 2013 - April 2014
Zurich North America October 2011 - January 2013
Zurich North America July 2004 - October 2011
Zurich North America September 2003 - July 2004
The Economical Insurance Group 1994 - 2003
Northbridge Insurance September 1985 - March 1993
Skills
Property & Casualty..., Strategy, Sales Management, Underwriting, Business Planning, Business Development, Commercial Insurance, Brokers, Insurance, Commercial Lines, Sales, Marketing Management, Casualty, General Insurance, D&O, Legal Liability, Professional Liability, Employment Practices..., Claims Management, Reinsurance, Liability, Casualty Insurance
Education
Concordia University
B. Comm.,, Marketing, Management
Insurance Institute of Ontario
CIP and FCIP Designations, Management, Marketing
Cowan Insurance Group May 2014 - Present
Conestoga College Institute of Technology and Advanced Learning September 2013 - April 2014
Cambridge Insurance Brokers Ltd. April 2013 - August 2013
Idea Exchange January 2011 - April 2011
Wilfrid Laurier University Student Publications May 2004 - April 2007
Skills
Research, Editing, Social Networking, Social Media, Microsoft Office, Public Speaking, Blogging, Teaching, PowerPoint, Leadership, Event Management, Online Marketing, Event Planning, Proofreading, Insurance, Training, General Insurance, Property & Casualty..., Customer Service
Education
Wilfrid Laurier University 2015 — 2016
Canadian Risk Management Certificate
Insurance Institute of Canada 2012 — 2015
Chartered Insurance Professional
Conestoga College 2012 — 2014
Business Diploma
The University of Western Ontario 2007 — 2008
Master of Library & Information Science (MLIS)
Wilfrid Laurier University 2003 — 2007
Bachelor of Arts (BA)
Canada Mortgage and Housing Corporation (CMHC) April 2015 - Present
Standards Council of Canada (SCC) / Conseil canadien des normes (CCN) August 2014 - April 2015
Standards Council of Canada January 2012 - August 2014
Brookfield Power May 2010 - January 2012
Cowan Insurance Group January 2008 - May 2010
AstenJohnson March 2001 - December 2007
AstenJohnson March 1998 - March 2001
Skills
Recruiting, Employee Relations, Employee Engagement, Human Resources, Training, Performance Management, Policy, Succession Planning, Onboarding, Teamwork, New Hire Orientations, Hay Job Evaluation, HR Policies, Volunteering, Team Leadership, Recruitment/Retention
Education
Algonquin College of Applied Arts and Technology 2005 — 2008
Certificate
University of Ottawa 1991 — 1994
BA
Joint Reaction Health Centre January 2014 - Present
Joint Reaction Inc January 2012 - Present
Darrin Mathews Consultant Services ( includes writing) January 2011 - Present
Joint Reaction Physiotherapy and Massage November 2010 - Present
Cowan Insurance Group January 2010 - Present
Senators Physiotherapy and Massage November 2008 - October 2010
Skills
Manual Therapy, Acupuncture, Pain, Physical Therapy, Sports Injuries, Health, Public Speaking, Wellness, Sports Medicine, Injury Prevention, Chronic Illness, Athletics, Injury, Wellbeing, Pain Management, Therapeutic Massage, Fitness
Education
Queen's University 1997 — 2005
BSC; grad BSC, Kinesiology; Physical Therapy
University of Ottawa
Bachelor's degree, Biochemistry
University of Ottawa
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
Josslin Insurance Brokers August 2008 - Present
Cowan Insurance Group September 2005 - August 2008
B-K Volvo October 2001 - August 2005
Underpass Motors Ltd. September 2000 - October 2001
Skills
Chartered Insurance..., Commercial Insurance, Insurance, New Business Development, Property & Casualty..., Liability, Sales, Customer Satisfaction, Financial Risk, Sales Management, Customer Service, Sales Process, Training, Insurance Brokerage, Small Business, Risk Management, Customer Retention, CRM, Strategic Planning, Brokers, D&O, Directors & Officers...
Education
Northwood University 1999 — 2000
BBA, Business Administration
Georgian College 1996 — 1999
Diploma, Automotive Marketing/Business Admin
Waterloo Collegiate Institute
Oxford Mutual Insurance May 2010 - Present
Cowan Insurance Group September 2001 - May 2010
Preferred Insurance Group 1999 - 2001
Skills
Business Interruption, Property & Casualty..., Professional Liability, General Insurance, Customer Service, Insurance, Brokers, D&O, Inland Marine, Personal Lines Auto, Property Claims, Casualty, Commercial Lines, Liability, E&O, Sales, Commercial Insurance, Risk Management, Umbrella Insurance, Underwriting, Account Management, Claims Management, Negotiation, Life Insurance, Construction Insurance, Automobile Liability, Directors & Officers..., Claim, Homeowners, Property Damage, Casualty Insurance
Education
Fanshawe College
Business Certificate, Business Insurance
Sun Life Financial June 2015 - Present
Cowan Insurance Group September 2012 - June 2015
Discount Car and Truck Rental June 2011 - May 2012
University of Waterloo May 2010 - April 2011
Leon's Furniture Company November 2008 - May 2010
Government of Ontario, Guelph May 2009 - August 2009
Skills
Microsoft Office, Customer Service, Telephone Manner, Email Etiquette, Multitasking Skills, Time Management, Sales, Telephone Skills, Microsoft Excel, Marketing, PowerPoint, Event Planning, Inventory Management, Microsoft Word, Insurance, Administration, Teamwork, Employee Relations
Education
Conestoga College 2007 — 2010
Diploma; School Diploma, Executive Office Administration
Altum Health - University Health Network August 2015 - Present
Cowan Insurance Group October 2007 - August 2015
CVE, Inc. 1998 - 2007
Skills
Ergonomics, Rehabilitation, Traumatic Brain Injury, Occupational Therapy, Injury Prevention, Wellness, Case Managment, Injury, Insurance, Disability Management, Policy, Disability Insurance, Rehabilitation..., Treatment, Training, Case Management, Customer Service
Education
University of Ottawa 1994 — 1998
BSc., Occupational Therapy
St. Pius X 1989 — 1994
Cowan Insurance Group April 2006 - Present
Buck Consultants / ACS September 2002 - April 2006
Mercer HR Consulting February 1979 - May 2002
Skills
Employee Benefits, Risk Management, Insurance, Management, Strategic Planning, Project Management, Sales, Underwriting, Health Insurance, Benefits Administration, Claim, Training, Program Management, Commercial Insurance, Liability, Brokers
Education
University of Ottawa / Université d'Ottawa 1974 — 1978
BS.Sc / B. Adm., Industrial Relations
IFEB 2008 — 2008
Certificate in Global Benefits Management, Global Benefits
Bright Harbour Partners Associate Provost, Human ResourcesUniversity of WaterlooJuly 2009 - September 2012
Cowan Insurance Group October 2002 - September 2005
Clarica Financial Services 1990 - 2002
Skills
Public Speaking, Strategic Planning, Team Building, Health Insurance, Retirement, Insurance, Disability Insurance, Team Leadership, Leadership, Coaching, Policy, Strategy, Change Management, Recruiting, Management Consulting, Training, Risk Management, Leadership Development, Organizational..., Entrepreneurship, Nonprofits, Workshop Facilitation, Program Management
Education
Queen's University
Exec Business
University of Waterloo
LAVA Imports Inc. December 2003 - Present
e-Tech Solutions August 1988 - Present
CAA South Central Ontario March 2004 - February 2009
Lombard Insurance September 2001 - November 2003
Cowan Insurance Group January 1994 - September 2001
Skills
Entrepreneurship, Project Management, Management, Business Analysis, Information Technology, Product Development, Strategic Planning, Windows, New Business Development, Insurance, Team Leadership, Team Building, Requirements Analysis, Building Relationships, Team Management, Software Documentation, General Insurance, Property & Casualty..., Customer Service, Underwriting, Requirements Gathering, Consulting, Quality Assurance, Microsoft Excel, Claim, Software Project...
Education
Conestoga College 1986 — 1989
Princeton Holdings Limited February 2012 - Present
Cowan Insurance Group 2000 - April 2012
Homewood Health Centre 1993 - 2000
Skills
Human Resources, Personnel Management, Employment Law, Payroll, Policy, Employee Benefits, Employee Relations, Budgets, Strategic Planning, Employee Engagement, Succession Planning, Benefits Administration, Performance Management, Talent Management, System Administration, Onboarding, Recruiting, Deferred Compensation, HRIS, Program Management
Education
Conestoga College 2000 — 2008
Certificate, Human Resources Management
University of Guelph
Aviva Canada October 2014 - Present
Cowan Insurance Group March 2014 - September 2014
Nationwide Insurance November 2013 - March 2014
Guidewire Software March 2013 - November 2013
Inergi LP, Capgemini February 2009 - March 2013
CIBC May 2007 - May 2008
IBM CANADA January 2007 - April 2007
York University August 2005 - April 2007
LTECH SHKDZ Technology Inc (China) February 2002 - March 2005
Co-Tech Computer Training Center (China) March 1999 - July 2001
Skills
Guidewire Insurance..., Microsoft SQL Server, Java Enterprise Edition, EJB, Struts, Web Services, Oracle, Weblogic, JMS, SOAP, JDBC, JavaScript, UML, Visio, WSDL, Spring, Core Java, AJAX, Message Queue, DHTML, UML Tools, Tomcat 5 & 6, Microsoft Visio 2010, Apache POI, POI, Spring Framework
Education
York University 2005 — 2008
B.A., Information Technology
Guangzhou University 1992 — 1995
3-year diploma, Applied Eletronic Technology, Electronic Engineering
Victoria International College of Business and Technology 2013 — 2013
Java EE 6 specifications
Canada Mortgage and Housing Corporation (CMHC) January 2015 - Present
Butternut Baby December 2011 - March 2015
Canada Mortgage and Housing Corporation (CMHC) October 2013 - December 2014
Canada Mortgage and Housing Corporation (CMHC) July 2012 - October 2013
Canada Mortgage and Housing Corporation (CMHC) May 2008 - July 2012
Canada Mortgage and Housing Corporation (CMHC) July 2007 - May 2008
Canada Mortgage and Housing Corporation (CMHC) August 2004 - July 2007
Marketing Breakthroughs July 2004 - August 2004
Cowan Insurance Group 2003 - 2004
Skills
Marketing, Strategic Planning, Strategic Communications, Marketing Communications, Social Media Marketing, Online Marketing, Social Media, Marketing Strategy, Corporate Communications, Internal Communications, Web Analytics, Email Marketing, Management, Project Management, Leadership, Strategy, Training, Digital Marketing, Media Relations, Marketing Research, Online Advertising, Business Strategy
Education
University of Ottawa 1998 — 2003
Commerce, Marketing
Insurance Brokers Association of Hamilton October 2009 - Present
Cowan Insurance Group April 2007 - Present
Nacora International Insurance Brokers May 2005 - April 2007
Skills
Claim, Legal Liability, Claims Management, Life Insurance, General Insurance, Employment Practices..., Commercial Lines, Underwriting, Workers Compensation, Professional Liability, Customer Service, Property & Casualty..., Commercial Insurance, Disability Insurance, Reinsurance, Casualty, Umbrella Insurance, Liability, Surety Bonds, D&O, Inland Marine, Insurance, Brokers, Health Insurance, Critical Illness, Risk Management, Term Life Insurance
Education
Global Risk Management Institute 2007 — 2008
C.R.M., Canadian Risk Management
The Insurance Institute of Canada 2004 — 2008
C.I.P., Insurance
Mohawk College 2003 — 2004
Insurance
University of Toronto
Cowan Insurance Group 1994 - Present
Skills
Commercial Insurance, Brokers, General Insurance, Property & Casualty..., Legal Liability, Liability, Professional Liability, D&O, Umbrella Insurance, Underwriting, Customer Service, Insurance, Team Building
Education
McMaster University 1974 — 1979
MA, French and German Literature
Ignite PopUp February 2014 - Present
Cowan Insurance Group April 2012 - Present
Skills
Project Management, Software Development, Business Analysis, Analysis, DB2, Strategic Planning, Requirements Gathering, Business Strategy, Business Process..., SharePoint, Management, Team Leadership, Hibernate, Business Requirements, Process Improvement, Microsoft SQL Server, Agile Methodologies, Event Planning, IT Strategy, Software Documentation, Requirements Analysis, Team Building, Vendor Management, SQL, Salesforce.com, SDLC, Salesforce.com..., Salesforce.com...
Education
York University - Schulich School of Business 2010 — 2013
Master of Business Administration (M.B.A.)
Conestoga College 2004 — 2008
Ontario Management Development Program
St. Joseph's Morrow Park
University of Waterloo
Bachelor of Applied Science, Computer Engineering
Cowan Insurance Group February 2002 - Present
Manulife Financial January 2000 - February 2002
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Brokers, Customer Service, Underwriting, Casualty Insurance, Legal Liability, Umbrella Insurance, Claim, Commercial Insurance
Education
Insurance Brokers Association of Ontario
Insurance Institute of Ontario
Insurance
Mohawk College
Marketing
AFE Actuarial Consulting March 2007 - Present
Cowan Insurance Group January 2000 - March 2007
Wright Mogg and Associates February 1985 - January 2000
Equitable Life 1969 - 1985
Skills
Pensions, Actuarial Science
Education
University of Guelph 1965 — 1969
BSc, Mathematics and Statistics
Cowan Insurance Group April 2014 - Present
Cowan Insurance Group October 2008 - April 2014
Marsh Canada Limited May 2004 - October 2008
H.L. Staebler Company Limited April 2003 - May 2004
Skills
Brokers, Commercial Insurance, General Insurance, Property & Casualty..., Commercial Lines, Insurance, Legal Liability, Underwriting, Umbrella Insurance, Liability, Professional Liability, Casualty, Critical Illness, Claims Management, Claim, Health Insurance, Employment Practices..., Liability Analysis, Life Insurance, Risk Management, Sales, Whole Life, Employee Benefits, Reinsurance, Surety Bonds, Homeowners, Inland Marine, Long-term Care, New Business Development, Financial Risk, Customer Service, Workers Compensation, Disability Insurance, Directors & Officers..., Term Life Insurance, Excess, Retirement, Fixed Annuities
Education
CIP -Chartered Insurance Profession DesignationInsurance Institute of Canada 2011 — 2014
CAIB –Canadian Accredited Insurance BrokerIBAO
RIBO – Registered Insurance Broker of Ontario
Mohawk College 2001 — 2003
General Business, Insurance
Mohawk College of Applied Arts & Technology 2001 — 2003
Diploma, General Business
Forest Heights Collegiate
Cowan Insurance Group January 2015 - Present
PBL Insurance Ltd. February 2010 - January 2015
Aon Risk Services May 2006 - September 2008
Aon January 2002 - April 2006
Skills
Underwriting, Insurance, Strategic Planning, Commercial Insurance, General Insurance, Brokers, Casualty, Professional Liability, Liability, Property & Casualty..., Claim, Reinsurance, Claims Management, Legal Liability, D&O, Commercial Lines, Excess, Health Insurance, Disability Insurance, Umbrella Insurance, Employee Benefits, Inland Marine, Liability Analysis, Risk Management, Employment Practices..., Life Insurance
Education
Mohawk College
Lackner McLennan Insurance Ltd June 2012 - Present
H.L. Staebler Company Ltd May 2010 - January 2011
Cambridge Insurance Brokers Ltd. October 2009 - May 2010
Cowan Insurance Group 2002 - 2007
Cowan Insurance Group 2002 - 2007
Cowan Insurance Group 2002 - 2007
Skills
Commercial Insurance, Property & Casualty..., General Insurance, Insurance, Umbrella Insurance, Commercial Lines, D&O, Legal Liability, Professional Liability, Casualty, Brokers, Employment Practices..., Liability, Underwriting, Directors & Officers..., Casualty Insurance, Customer Service
Education
Mohawk College 1995 — 1997
Legal Assistant/Paralegal
Zehr Insurance Brokers Limited February 2012 - Present
D.A. Kurt Insurance Brokers May 2011 - March 2012
Cowan Insurance Group January 1989 - April 2011
Skills
Professional Liability, Legal Liability, Commercial Lines, Liability, Casualty, D&O, Employment Practices..., Claim, Brokers
Education
Conestoga College 1984 — 1986
Diploma, Print Journalism
Cameron Heights 1981 — 1983
Diploma, Journalism
Rural/Metro Corporation May 2014 - Present
KW Hotel & Conference Centre, Former Delta Hotels September 2012 - March 2014
Spiraltek Inc. August 2012 - March 2014
Waterloo Region District School Board November 2011 - November 2012
Cowan Insurance Group June 2012 - September 2012
Palace Tours April 2008 - August 2010
Ramada Inn north brunswick, NJ January 2007 - February 2008
Skills
Customer Service, Office Administration, Phone Etiquette, Employee Relations, Inventory Management, Teaching, Time Management, Administration, Recruiting, System Administration, HRIS, Microsoft Word, Training, New Hire Orientations, Onboarding, Payroll, Human Resources, Personnel Management, Interviews, HR Policies, Employee Benefits
Education
Conestoga College 2011 — 2012
Graduate, Human Resource Management
Gujarat institute of Hotel Management 2003 — 2006
Associate's degree, Hospitality Management