Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
TECU Credit Union August 2008 - Present
Clay Art Studios June 2006 - October 2009
Cox Communications June 2005 - July 2008
Bank of America June 1996 - June 2005
Skills
Graphic Design, Event Planning, Marketing Strategy, Advertising, Budgeting, Direct Mail, Creative Development, Social Media Marketing, Social Media, Marketing Research, Brochures, Marketing Communications, Brand Development, Market Planning, Online Marketing, Direct Marketing, Non-profits, Adobe Creative Suite, Digital Marketing, Photoshop, Social Networking, Web Design, Word, Excel, Photography, InDesign, Event Marketing, Facebook, HTML + CSS, XHTML, Microsoft Word, Leadership, Brand Management, Email Marketing, Marketing, Newsletters, Strategic Planning, Integrated Marketing, Online Advertising, SEO, Public Relations, Website Development
Education
Wichita State University 1995 — 2000
BFA, Fine Art
Butler County Community College 2012 — 2012
NA, Computer Programming
CUNA Certified Marketing Executive year 1 of 3 2014 — 2014
NA, Marketing/Marketing Management, General
Zodiac Aerospace February 2015 - Present
Santa Maria Human Resources Association January 2014 - Present
Your People Professionals September 2011 - February 2015
Chumash Casino Resort and Hotel Corque August 2007 - July 2011
Cox Communications February 2005 - December 2006
Skills
Job Analysis, Job Evaluation, Human Resources, Casino, EEO, FMLA, Leave of Absence, Progressive Discipline, Policy Analysis, HR Policies, Terminations, Unemployment Claims, Recruiting, Job Descriptions, Online Research, Workers Compensation, Workplace Safety, Talent Acquisition, Employee Handbooks, Benefits Administration, Hiring, Onboarding, Policy, Employee Relations, Applicant Tracking..., HRIS, College Recruiting, Management, Employee Training, Interviews, Internet Recruiting, Organizational..., Technical Recruiting, New Hire Orientations, Leadership Development, Executive Search, Sourcing, Contract Recruitment, Job Fairs, Training
Education
Park University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.85 GPA
Butler County Community College 1999 — 2001
Associate of Arts (A.A.), General Studies
Weight Watchers October 2010 - Present
Picture takers July 1997 - June 2001
Cox Communications October 1995 - July 1996
Skills
Leadership, Public Speaking, Customer Experience, Wellness, Nutritional Counseling, Lifestyle, Wellbeing, Lifestyle Coaching, Health Promotion, Microsoft Office, Team Building, Microsoft Word, Microsoft Excel, Event Planning, Time Management, Troubleshooting
Education
Bryant and Stratton College 1988 — 1990
Associate's degree, Business Administration and Management, General
WorldView LTD March 2015 - Present
Cox Communications April 2009 - March 2015
Kobe Steakhouse of Japan 2004 - 2007
Skills
.NET, Visual Studio, Software Development, Active Directory, Troubleshooting, C#, Powershell, Script-writing, Visual Basic, Technical Support, VoIP, Microsoft Exchange, Telecommunications, Windows, Customer Service, Call Centers, Blackberry Enterprise..., Leadership, Blackberry, Android, Microsoft Operating..., Microsoft Office, Management, Process Improvement, Training, Strategic Planning, Project Management, Cross-functional Team..., ActiveSync, Exchange, Java, WMI, Software Deployment, Avaya, Microsoft Servers, Exchange 2010/2007/2003, Active, Print Servers, File Servers, Team Leadership, JavaSE, JavaScript, WCF Services, Windows Azure
Education
Butler Community College
Associate of Science (A.S.)
Sentinel Benefits & Financial Group April 2012 - Present
Sentinel Benefits & Financial Group July 2011 - May 2012
Sentinel Benefits & Financial Group June 2006 - July 2011
Cox Communications January 2006 - May 2006
Skills
401k, Retirement, Employee Benefits, Finance, Mutual Funds, ERISA, Retirement Planning, Investments, Pensions, Defined Benefit, Management, Human Resources, Insurance, Investment Advisory, Crystal Reports, SalesLogix, SSAE 16, Microsoft Excel, Microsoft Word, Project Management, Process Improvement, Adobe Lifecycle, Relius Administration
Education
Bryant University 2002 — 2006
Bachelor of Science in Business Administration
Flint Hills Resources April 2015 - Present
Flint Hills Resources March 2014 - April 2015
Cox Communications March 2013 - March 2014
Cox Communications June 2009 - February 2013
Cox Communications March 2008 - May 2009
T-Mobile March 2002 - December 2007
Skills
PeopleSoft, Process Improvement, Billing Systems, Team Leadership, Call Centers, Customer Retention, Employee Training, Telecommunications, Career Development, Leadership, Troubleshooting, Customer Service, Sales, Quality Auditing, Customer Experience, Training
Education
Wichita State University 2002 — 2004
Psychology, 3.5
Brown Mackie College-Salina 1999 — 2001
Associate of Science (A.S.), Criminal Justice and Corrections, 3.5
Western State College of Colorado 1996 — 1998
Psychology, 3.4
NetApp 2014 - 2015
NetApp 2014 - 2015
LSI, an Avago Technologies Company October 2008 - May 2014
LSI December 2007 - October 2008
Pro Unlimited May 2007 - December 2007
Pro Unlimited February 2006 - May 2007
TEKsystems September 2003 - February 2006
Cox Communications April 2002 - April 2003
LSI Logic Storage Systems June 1999 - July 2001
Skills
Debugging, Testing, Troubleshooting, RAID, Firmware, ARM, SAS, Fibre Channel, C, CSS, HTML, Logic Analyzer, Agile, Bugzilla, Siebel, Change Synergy, ClearCase, ClearQuest, Test Director, XML, CRM software, SlickEdit, SCSI, Embedded Software, Embedded Systems, Storage, Agile Methodologies, Perl
Education
Wichita State University 2009 — 2015
Masters, Computer Science
Wichita State University 1998 — 2001
Bachelor of Arts, Computer Science / Psychology
Butler County Community College 1996 — 1998
Associate of Arts, Psychology
Cox Communications July 2014 - Present
Cox Communications January 2011 - July 2014
Cox Communications November 2009 - January 2011
Cox Communications February 2007 - November 2009
Skills
Broadcast, Television, Digital Media, Broadcast Television, Video, Video Production, Social Media
Education
Butler Community College 2013 — 2016
Bachelor of business administration, Electrical and Electronics Engineering, 3.25 GPA
Mercer November 2014 - Present
Mercer October 2012 - October 2014
L-3 Communications January 2011 - April 2012
L-3 Communications January 2011 - April 2012
Raytheon Company July 2008 - November 2010
Bryant University August 2007 - May 2008
Cox Communications June 2007 - August 2007
Skills
SAP, Analysis, Account Reconciliation, Accounts Payable, Process Improvement, Auditing
Education
Bryant University 2004 — 2008
Bachelor of Science, International Business
Pablo De Olavide University 2006 — 2006
Envision March 2014 - March 2015
Court Trustee's Office September 2013 - December 2013
Cox Communications September 2010 - September 2012
Cox Communications January 2006 - September 2012
Cox Communications June 2009 - September 2010
Cox Communications June 2008 - June 2009
Cox Communications January 2006 - June 2008
Skills
Manage Client..., Resolution Management, Top-notch Customer..., Highly Detailed, Adaptable & a quick..., Microsoft Office, Excellent communicator, Dependable Team Player, Customer Retention, Call Centers, Professional...
Education
Butler County Community College 2012 — 2014
Associate's degree, Educational Leadership and Administration, General, Sophomore
Amazon May 2015 - Present
Amazon July 2014 - Present
Predixion Software, Inc. July 2013 - July 2014
Avanade September 2011 - July 2013
Paragon Geophysical Services, Inc. March 2011 - November 2011
Paragon Geophysical Services, Inc. June 2008 - June 2010
Cox Communications March 2007 - January 2008
Best Buy October 2006 - April 2007
Skills
C#, Microsoft Dynamic CRM..., JavaScript, HTML, XML, Java, .NET, Agile Methodologies
Education
Wichita State University 2008 — 2011
Bachelors, Computer Science
Butler County Community College 2002 — 2007
Associates, General Studies
Meritrust Credit Union August 2013 - Present
Meritrust Credit Union November 2012 - August 2013
Greteman Group March 2007 - November 2012
Cox Communications March 2006 - March 2007
Wichita Public Schools August 2005 - March 2006
Kansas Health Foundation January 2005 - July 2005
Skills
Project Management, Marketing, Communication, Writing, Media Planning, Media Relations, Public Relations, Social Media, Event Planning, Budget Planning and..., Organization &..., Interpersonal..., Presentations, Budgets, Marketing Communications, Management, Integrated Marketing, Copywriting, Newsletters, Brand Development, Social Media Marketing, Advertising, Corporate Communications
Education
Wichita State University 2003 — 2005
Bachelor of Arts, Integrated Marketing Communications
Butler County Community College 2001 — 2003
Associate of Arts, Journalism and Communication
Cox Communications August 2014 - Present
The Wichita Eagle September 2010 - April 2014
The Wichita Eagle July 2005 - September 2010
Thrivent Financial 2002 - 2005
Corporate Lodging Consultants 1999 - 2002
Skills
Circulation, Newspaper, Circulation Management, Audience Development, Customer Relations, Subscription, Customer Acquisition, Publishing, Direct Mail, Publications, Management, Newspapers, Email Marketing, Customer Service, Marketing
Education
Fort Hays State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Management
Butler County Community College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Cox Communications July 2014 - Present
Cox Communications August 2008 - July 2014
Cox Communications August 2006 - August 2008
Cox Communications September 2003 - August 2006
C&K Carpet September 2001 - September 2003
US Navy January 1999 - September 2001
Skills
Telecommunications, Broadcast, Troubleshooting, IPTV, VOD, Video, VoIP, Broadband, Training, Cabling, IP, Telephony, Digital Video, Routers, TCP/IP, Technical Support, Routing, Networking, Wireless Networking, RF, Cables, Provisioning, Leadership, Management, Customer Service, Call Centers, Vendor Management, Customer Satisfaction, Process Improvement, Sales, Customer Retention, Strategic Planning, Team Leadership, Team Building
Education
Butler County Community College 2006 — 2011
University of Phoenix 2004 — 2006
Sprint June 2015 - Present
Ashley Furniture Homestores April 2015 - June 2015
Subaru of Wichita May 2014 - March 2015
Cox Communications October 2013 - January 2014
Verizon Wireless February 2013 - October 2013
Verizon Wireless June 2012 - January 2013
Verizon Wireless January 2006 - June 2012
US Army July 2001 - December 2005
Skills
Telecommunications, CDMA, Customer Satisfaction, Wireless, Call Center, Customer Retention, Customer Service, Quotas, Cellular Communications, Sales, Customer Experience, Direct Sales, Sales Operations, Sales Process, Cold Calling, Account Management, Sales Management, Leadership, Management, Solution Selling, Team Leadership, Retail, Team Building, Inventory Management, Training, Mobile Devices, Coaching, Retail Sales, Sales Presentations, B2B, Merchandising, Employee Training, Time Management, Microsoft Office, Leadership Development, Marketing, Recruiting, Mobile Technology, Public Speaking, Microsoft Word, Forecasting, Networking, Store Management, Social Networking, Product Marketing, Call Centers, M2M
Education
Friends University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Butler County Community College 2011 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
IGS Energy September 2014 - Present
M3 Multifamily Media Management, LLC April 2014 - Present
Coverall Health Based Cleaning August 2013 - April 2014
Cox Communications January 2008 - December 2013
Warner Cable January 2013 - August 2013
Gallup September 2006 - January 2012
Comcast Cable May 2009 - March 2010
AT&T Ford Direct Marketing March 2009 - January 2010
Bank of America March 2007 - April 2009
AT&T October 1998 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2008 — 2010
Masters Degree, Business Administration
University of Phoenix 2005 — 2008
Masters Degree, Criminal Justice
University of Phoenix 2003 — 2005
BA, Business Management
Bryant and Stratton College 1995 — 1997
Associates, Business Management
Light Point Communications LLC Director Sales and MarketingCharter Communications2007 - 2008
Cox Communications 1999 - 2006
AT&T 1985 - 1996
Skills
VoIP, Wireless, Strategic Planning, P&L Accountability, Strategy, Leadership, Market Penetration, IPTV, Strategic Partnerships, Start-ups, Product Management, Solution Selling, Business Development, Integration, SaaS, Cloud Computing, SIP, New Business Development, Contract Negotiation, Sales Management, CRM, Sales, Management, Telecommunications, Direct Sales, Mergers & Acquisitions, Mobile Devices, Sales Operations
Education
Brown University
Business Adminstration
California State University-Long Beach
Marketing
Rolling Hills High School
Bryant University May 2013 - Present
PwC June 2015 - August 2015
Biderbost, Boscán & Rochin (BB&R) September 2014 - December 2014
PwC June 2014 - August 2014
Chafee Center for International Business September 2013 - May 2014
Cox Communications March 2013 - April 2013
Education
Bryant University 2012 — 2016
International Business, Accounting, 3.65
Classical High School
1st Class Films February 2012 - Present
Cox Communications June 2014 - August 2014
AllHipHop.com February 2013 - May 2014
Circle House Studios 2012 - 2014
Circle House Studios 2012 - 2014
Skills
Film, Video, Final Cut Pro, Documentaries, Photography, Lighting, Adobe Professional, Canon Cameras, Canon DSLR, Audio Editing, Video Production, Video Editing, Interviews, Commercials, Blogging, Social Media Marketing, Social Media, Marketing Strategy, Computer Maintenance, Website Promotion, Website Development, Audio Post Production, Audio Engineering, Piano Playing, Piano Education, Tour Management, Tour Planning
Education
Tallahassee Community College 2007 — 2010
Marketing
Broward Community College 2007 — 2007
Marketing
Cox Communications February 2015 - Present
Cox Communications January 2004 - February 2015
MBNA America October 1998 - June 2003
Skills
Call Center, Quality Assurance, Telecommunications, Customer Experience, Process Improvement, Customer Satisfaction, Customer Service, Customer Retention, Training, Team Building, Leadership, Call Centers, Sales Management, CRM, New Business Development, Team Leadership, Salesforce.com, Networking, Direct Sales, Solution Selling, Product Management, Management, Project Planning, Sales, Sales Operations, Business Analysis, Analysis, Cross-functional Team..., Operations Management, Account Management, Business Development, Project Management, Business Process..., Change Management, Strategy, Strategic Planning, Microsoft Office
Education
University of Rhode Island 1993 — 1996
Bachelor of Science, Resource Development
Bryant University
Cox Communications September 1993 - Present
Skills
Dealing with Ambiguity, Customer Focus, Motivate Others, Perserverance, Listening, Time Management, Integrity and Trust, Problem Solving, Energetic, Transformational..., Project Management, Approachable, Leadership, Telecommunications, Team Building, Cross-functional Team..., Program Management, Account Management, Management
Education
Fisher College 2005 — 2014
BS Business Management, Marketing, Project Management, Computer, Technical, 3.7
Bryant University 2003 — 2003
Certificate, Project Management, A
Sage October 2011 - Present
Van Tuyl Auto Group May 2011 - October 2011
Sage February 2011 - May 2011
Cox Communications October 2010 - February 2011
Park&Co October 2006 - December 2010
Young & Rubicam October 2004 - October 2006
Young & Rubicam February 2002 - October 2004
Young & Rubicam March 2000 - February 2002
Young & Rubicam September 1999 - March 2000
Auto Life Advertising September 1997 - September 1999
Skills
Account Management, Direct Mail, Promotions, Budgeting, Event Marketing, Event Management, Research, Broadcast, Social Media, Advertising, Digital Marketing, Strategic Planning, Marketing Strategy, Email Marketing, Online Marketing, Budgets, Direct Marketing, Marketing, CRM, Event Planning, Strategy, Public Relations, Management, Media Planning, Project Management, Marketing Communications, Social Media Marketing
Education
Brooks College 1995 — 1997
Fashion Merchandising
University of Hawaii at Manoa
Liberal Arts Studies
Visit Wichita August 2014 - Present
The Golf Warehouse September 2012 - August 2014
ArmstrongShank Advertising May 2008 - September 2012
Cox Communications January 2004 - March 2008
Big Dog Motorcycles, LLC September 2002 - December 2003
Big Brothers Big Sisters March 2001 - September 2002
International Waters November 1999 - March 2001
Skills
SEO, Web Analytics, Wordpress, HTML, SEM, CSS, Integrated Marketing, SQL, Information Architecture, JavaScript, Microsoft Office, CRM, Online Media Management, Social Media Marketing, Online Advertising, Web Development, Advertising, Social Media, Online Marketing, Facebook, E-commerce, PPC, Marketing, Web Design, Photoshop, Web Marketing, Lead Generation, Affiliate Marketing, Creative Direction, Content Management, Email Marketing, Google Analytics, Content Strategy, Google Adwords, Strategy, Omniture, Website Development, WordPress, Digital Marketing, Copywriting, New Media, Organic Search, Social Networking
Education
Wichita State University 1999 — 2002
BBA, Management Information Systems
Butler Community College 1997 — 1999
Associate of Science, Fine Arts, Computer Information Systems
Valley Center High School 1993 — 1997
FlightSafety International Wichita East Pilot Center October 2009 - Present
SKYWARN May 2009 - Present
FlightSafety International Wichita Learjet Learning Center July 2005 - October 2009
Self Employed Contractor January 2003 - December 2005
The Boeing Company / Tek Systems January 2004 - July 2005
Cox Communications January 2003 - August 2003
CCH August 2002 - January 2003
T-Mobile April 2000 - July 2002
Visual Works!, Inc. October 2000 - March 2001
UPS October 1999 - August 2000
Skills
Network Administration, Network Design, Server Administration, Troubleshooting, Windows 7, Linux server..., Asterisk, Simulation, C, Fortran, HTML, Java, PHP, MySQL, Wordpress, Software Installation, SharePoint, Visio, Electronics, Avionics, Telecommunications, Apache, SAN, System Administration, Active Directory, TCP/IP, Linux, Unix, Windows Server, XP, Networking, Testing, Linux System..., Hardware, Security, Cisco Technologies, Windows XP
Education
Wichita Technical Institute 2007 — 2009
Associates, Electroincs Technology
Butler County Community College 1998 — 1999
NA, Visual Basic Class
CVS Health March 2015 - Present
Cox Communications 2001 - December 2014
Sovereign Bank / BankBoston 1986 - 2000
Skills
Analysis, Forecasting, Operating Expenses, Capital Budgeting, Leadership, Budgets, Project Management, Process Improvement, Cross-functional Team..., Microsoft Excel, Training Documentation, Management, Telecommunications, Financial Analysis, Business Analysis, Customer Service, Strategic Planning
Education
Cox Communications
Six Sigma Green Belt Certification
Bryant University
Business Management Certificate
Salve Regina University
Bachelor of Arts with Distinction
Providence Water Supply Board September 2011 - Present
Wolters Kluwer March 2008 - July 2011
Cox Communications January 2007 - February 2008
Cox Communications March 2006 - January 2007
Cox Communications March 2004 - March 2005
Cox Communications December 2002 - March 2004
Globalvisible.Com (Dissolved) February 2001 - December 2002
GE Intelligent Platforms September 1999 - February 2001
Keyence June 1998 - June 1999
Skills
Cross-functional Team..., HTML, JavaScript, Troubleshooting, Web Design, Sales, Windows, Telecommunications, Databases, Microsoft Office, Integration, Joomla, Networking, TCP/IP, Mac OS, Team Building, Public Speaking, Training, Technical Support, Operating Systems
Education
Bryant University 2007 — 2007
University of Rhode Island 1994 — 1999
Bachelor of Science, Computer Engineering
Vonage Business September 2015 - Present
Telesphere October 2014 - Present
Forrester Research February 2013 - July 2014
Cox Communications February 2011 - February 2012
Telesphere November 2007 - February 2011
Telesphere 2007 - July 2010
Eschelon Telecom April 2006 - November 2007
Mission Hills Mortgage 2003 - 2006
Laborers International Union of North America July 2001 - June 2004
Merchant Warehouse December 2000 - July 2001
Skills
VoIP, Telecommunications, Sales Management, Government, Cloud Communications, Direct Sales, Sales Process, Broadsoft, Cisco, CRM, Cisco Technologies, New Business Development, Cloud Computing, Disaster Recovery, MPLS, Business Development, Mobile Devices, Management, Unified Communications, Co-location, IP, Managed Services, Telephony, Sales, Networking, Product Management, SaaS, Solution Selling, Enterprise Software, Strategy, Leadership, Sales Operations, Strategic Partnerships, Salesforce.com, Marketing, Program Management, Training, Channel Partners, Professional Services, Selling, Lead Generation, Wireless, Data Center, Call Centers, Account Management, Consulting, Consultative Selling, Start-ups, Cold Calling, Strategic Planning
Education
Bunker Hill Community College 2000 — 2003
AA, History and Government
High School 1996 — 1999
Diploma, High school education
Amica Mutual Insurance April 2015 - Present
AAA Southern New England January 2014 - April 2015
AAA Southern New England June 2012 - January 2014
AAA Southern New England May 2011 - June 2012
Cox Communications 2006 - 2009
Cox Communications 2004 - 2006
Skills
Marketing Communications, Event Planning, Customer Service, Google Analytics, Account Management, PowerPoint, Microsoft Excel, Event Management, Advertising, Digital Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Marketing, Online Advertising
Education
Bryant University 2002 — 2010
Bachelor of Business Administration (BBA), Marketing & Communication
Bryant University
Bachelor of Business Administration (BBA), Marketing
Cox Communications February 2014 - Present
Cox Communications February 2012 - January 2014
Cox Communications June 2006 - February 2012
Cox Communications May 2005 - June 2006
Cox Communications November 2003 - May 2005
Skills
Coaching, Call Center, Telecommunications, Sales Management, Customer Experience, Team Building, Customer Satisfaction, Performance Management, Customer Service, Customer Retention, Call Centers, Cross-functional Team..., Direct Sales, Sales Operations, Leadership, Sales Process, Sales
Education
Bryant University
University of Rhode Island
Cox Communications September 2015 - Present
Suite 140 November 2014 - September 2015
AmeriFleet Transportation November 2004 - October 2014
AmeriFleet Transportation November 1999 - November 2004
Skills
Logistics, Transportation, Operations Management, Fleet Management, Management, Leadership, Transportation..., Program Management, Purchasing, Team Building, Customer Satisfaction, Process Improvement, Inventory Management, DOT regulations, Project Management, Budgets, Contract Negotiation, Negotiation, Customer Service, Strategic Planning, Sales Management, Account Management, Event Management, New Business Development, P&L Management, Inventory Control, Logistics Management, Executive Management, Team Leadership, Vehicles, Project Planning, Procurement, Change Management, Supply Chain, Electric Vehicles, Music, Chef, Troubleshooting, IT Management, Telephony, Computer Repair, Convention Services, PMBOK, Business Planning, Pricing, Cross-functional Team..., Forecasting, B2B, Recruiting
Education
The University of Georgia 2012 — 2013
Project Management, Project Management
Bucks County Community College 1990 — 1995
Associate of Arts (A.A.), Hotel / Restaurant Management - Chef Apprenticeship
JR Cigars May 2015 - Present
Commonwealth - Altadis, Inc. March 2013 - April 2015
Quality Importers Trading Company November 2012 - January 2013
It's Just Lunch April 2011 - October 2012
Cox Communications March 2007 - July 2008
Toshiba Business Solutions October 2005 - July 2006
Miami Dolphins July 2005 - October 2005
University of Florida Athletic Association July 2004 - January 2005
Skills
Sales, Customer Service, Cigars, Marketing Strategy, Customer Retention, Marketing, Premium Cigars, Microsoft Office, MAP, Team Building, New Business Development, Microsoft Word, Outlook, Sales Operations, Microsoft Excel, Cold Calling, Leadership, Social Media, Pricing, PowerPoint, B2B, Event Planning, Salesforce.com, Customer Engagement, Microsoft Outlook, Microsoft PowerPoint, Salesforce, Legrand, Contract Pricing, B2B SALES, Writing, Communication Skills, Integrity, Lawson, Sales Strategy, Public Speaking, Inside Sales, Appointment Setting, Tobacco Industry, FMCG, Brand Development, SPSS, Archtics, QuickBooks
Education
Florida Atlantic University 2009 — 2010
Bachelor of Arts, Political Science
Broward College 2009 — 2009
A.A., History
University of Florida 2001 — 2004
N/A, Communication Studies, Political Science, History
J.P. Taravella
Cox Communications March 2004 - Present
Cox Communications December 2002 - March 2004
Cox Communications March 2001 - December 2002
Eastern Bank January 2001 - April 2001
Keyport Life Insurance October 2000 - January 2001
BankBoston January 1998 - October 2000
Rhode Island Hospital Trust/ BankBoston December 1995 - January 1998
Skills
Training, Call Centers, Leadership, Telecommunications, Process Improvement, Coaching, Team Building, Management, Change Management, Account Management, Talent Management, Performance Management, Sales Process, Strategic Planning, Franklin Covey Training, Banking, Consulting, Retail Sales, People Leader, Transition Training, Gap Analysis, Customer Service, Vendor Management, Sales
Education
Bryant University
Bachelor of Science in Business Administration, Marketing
Anomaly Squared June 2013 - August 2014
Cox Communications February 2012 - August 2012
T-Mobile September 2004 - April 2011
DataNet February 2004 - September 2004
Norfolk Southern September 2000 - May 2003
Skills
Troubleshooting, Customer Service, Call Center, Technical Support, Microsoft Office, Windows 7, XP, Customer Satisfaction, Access, Outlook, Team Leadership, Telecommunications, Microsoft Excel, Windows, Computer Hardware, Microsoft Word, Leadership, Software Installation, PowerPoint, Customer Support, Training, Customer Experience, Customer Retention, Windows 8, Windows 8.1, JavaScript
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Wichita State University 2012 — 2015
Pre-Pharmacy, Pharmacy, 3.69
Butler County Community College 2010 — 2012
Cox Communications 1984 - Present
Skills
VoIP, IP, Telecommunications, Vendor Management, Telephony, Call Centers, Broadband, Troubleshooting, Data Center, Customer Experience, Product Management, Networking, Integration
Education
Bryant University 1990 — 2000
MBA, Information Technology
Emerson College 1979 — 1983
BS, Mass Communications
DEG Digital September 2013 - Present
MJ Enterprises, LLC November 2010 - Present
Summit Marketing December 2012 - August 2013
Summit Marketing January 2009 - December 2012
DATACORE Marketing - KBMG / A Wunderman Company January 2005 - December 2008
Grubb & EllisThe Winbury Group April 2001 - January 2005
Primedia 2000 - 2001
Cox Communications 1999 - 2000
Skills
Marketing, Marketing Strategy, Email Marketing, Social Media Marketing, Direct Marketing, Digital Marketing, Marketing Communications, Product Marketing, Marketing Management, Marketing Research, Brand Loyalty, Brand Management, Local Marketing, Retail Marketing, Consumer Marketing, Market Analysis, Competitive Analysis, Data Analysis, Database Marketing, Media Planning, Strategic Planning, Services Marketing, Qualitative Research, Quantitative Research, Market Research, Survey Research, Brand Awareness, Brand Equity, Brand Developement, CRM, Rewards Programs, Customer Retention, Development of..., Marketing Plan Creation, Marketing..., Account Management, Management, Project Management, Program Management, Event Planning, Customer Satisfaction, Consumer Behaviour, Consumer Insight, Marketing Copy, Loyalty Marketing, Loyalty Programs, Relationship Marketing, Team Management, Email Strategy, Sweepstakes
Education
Pittsburg State University 2003 — 2005
MBA, Business Administration
Wichita State University 1997 — 1999
BS, Marketing
Butler Community College 1995 — 1997
Cox Communications May 2011 - October 2014
Vanguard Networks August 2001 - September 2009
Motorola 1997 - August 2001
Motorola 1995 - 1997
Motorola 1991 - 1995
Motorola April 1984 - 1991
Skills
Security, Manufacturing, IPSec, BGP, Embedded Systems, Unix, OSPF, Telecommunications, Embedded Software, Software Documentation, SDLC, Software Engineering, Testing, IP, Routers, Test Automation, Java, Device Drivers, Operating Systems, Linux, ATM networks, WAN, Cross-functional Team..., VoIP, Networking, Switches
Education
Bryant University 1992 — 1996
BSBA, Computer Science
New Horizons 2010 — 2010
Certification, Computer Neworking
Community College of Rhode Island
Programming Certification, Computer Programming
Koch Business Solutions (KBS) November 2014 - Present
Koch Business Solutions (KBS) March 2011 - November 2014
Buchanan Technologies January 2010 - March 2011
Cox Communications July 2006 - April 2009
Cox Communications August 2005 - July 2006
imageQUEST October 2004 - July 2005
Skills
Active Directory, Software Installation, Windows Server
Education
Western Governors University 2011 — 2012
BS: IT, Network Design and Management Feb
Butler Community College
Associates, Computer Science
Rose Hill High School
SintecMedia, Inc. (formerly Argo Systems) January 2013 - Present
Argo Systems July 2009 - December 2012
Argo Systems, Inc. November 2006 - June 2009
Comcast Networks January 2006 - October 2006
E! Networks June 1999 - December 2005
Cox Communications 1982 - 1999
Skills
Strategic Partnerships, Affiliate Marketing, Product Management, Marketing Strategy, Television, New Business Development, Digital Media, Strategic Planning, VOD, Account Management, Product Marketing, Advertising Sales, Strategy, Analytics, Direct Marketing, Competitive Analysis
Education
Bryant University 1976 — 1980
America's Traffic Network February 2015 - Present
Genesis Communications - "Gotta Know" Florida March 2014 - January 2015
Sinclair Broadcast Group January 2011 - October 2013
Frawley Realty Services July 2008 - January 2011
CBS Radio July 2001 - July 2008
Cox Communications October 1995 - July 2001
Skills
New Media, Advertising Sales, Email Marketing, Radio, Online Marketing, Marketing, Marketing Communications, Radio Advertising, Broadcast, Television, Mobile Marketing, Public Relations, Digital Strategy, Sales, Advertising, Direct Marketing, Media Buying, Contract Negotiation, Online Advertising, Social Media Marketing, Digital Media, Account Management, Event Planning, Media Planning, Marketing Strategy, Brand Development, Cold Calling, Lead Generation, Strategic Partnerships, Negotiation, Social Media, Digital Marketing, New Business Development, SEO, Facebook, Integrated Marketing, Sales Management, Social Networking, Sponsorship, Customer Service, Sales Process, Selling, Media Relations, Copywriting, Management, Strategic Planning, B2B, Event Management, Leadership, Strategy
Education
Broward Community College
Visual Systems Inc. August 2012 - Present
America's CAR-MART, Inc. September 2007 - August 2012
Cox Communications April 2005 - April 2007
US Army March 2000 - March 2004
Skills
Sales Management, Retail Sales Analysis, Project Bidding, Bidding Process, Sales Process, Construction Management, Customer Service, Budgets, Customer Satisfaction
Education
Butler Community College 2005 — 2006
Cox Communications May 2014 - Present
Cox Communications June 2012 - May 2014
Sprint Nextel (Digicom) August 2005 - June 2012
Skills
Direct Sales, Account Management, Sales Process, Sales, Sales Management, Solution Selling, Wireless, Telecommunications, Mobile Devices, Sales Operations, VoIP, Customer Experience, Call Centers, Customer Service, Management, Microsoft Office, Mobile Communications, Cellular Communications, Project Management, Lead Generation, Strategic Planning, Training, Team Leadership, Salesforce.com, Team Building, Leadership, Customer Retention
Education
Butler Community College 2004 — 2004
Communications
TechTarget February 2015 - Present
Bryant University Study Abroad Office September 2013 - December 2014
NXTevent - Boston and Seattle's Destination and Event Management Solution May 2014 - August 2014
Cox Communications January 2014 - May 2014
Bianchi's Pizza May 2012 - August 2013
Future Teachers Club of America September 2009 - September 2012
Skills
Event Planning, Event Management, English, Time Management, Team Leadership, Microsoft Word, PowerPoint, Events Coordination, Public Speaking, Public Relations, Leadership, Marketing, Editing, Leadership Development, Community Outreach, Team Building, Administration, Coaching, Organizational..., Project Planning, Strategic Planning, Critical Thinking, Creative Writing, Project Management, Program Management, Coordinating Events, Sponsorship, Hospitality, Constant Contact, Microsoft Publisher, Pinterest, Google Docs, Highly detail oriented, Close Attention to..., Events Organisation, Microsoft Office, Teamwork, Social Media, Social Networking, Customer Service, Microsoft Excel, Management, Communication
Education
Bryant University 2011 — 2014
Bachelor’s Degree, Marketing
CVS Caremark Corporation November 2006 - Present
Cox Communications April 2006 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Budgets, Negotiation
Education
Bryant University 2011 — 2012
Business Administration and Management, General
Rhode Island College 2000 — 2006
Health and Physical Education/Fitness
New England Controls June 2013 - Present
Cox Communications January 2013 - May 2013
Bryant University March 2010 - January 2013
RDW Group September 2012 - December 2012
State of Rhode Island May 2012 - September 2012
Mothers Against Drunk Driving February 2012 - May 2012
WPRI-12 FOX/PROVIDENCE January 2012 - May 2012
Tribal Vision Marketing November 2011 - March 2012
Cumulus Broadcasting December 2011 - January 2012
Chelo's of Cranston July 2008 - September 2011
Skills
Public Speaking, Time Management, Event Planning, News Writing, Team Leadership, Video Editing, Social Media, Teamwork, Social Networking, Leadership, Facebook, Nonprofits, Outlook, Microsoft Office, Access, Management, Marketing, Microsoft Excel, Customer Service, Editing, Twitter, Advertising, Public Relations, Media Relations, Newsletters, Online Advertising
Education
Bryant University 2009 — 2013
Bachelor of Arts and Science, Major - Communications Minor - Business Admin and Literary and Cultural Studies
Cranston High School East 2005 — 2009
Koch Business Solutions (KBS) November 2013 - Present
Fox & Hound Restaurant Group November 2010 - November 2013
Champps November 2010 - November 2013
Cox Communications February 2009 - October 2010
Butler Community College August 2004 - May 2008
Skills
Graphic Design, Customer Relations, Customer Service, PowerPoint, Social Networking, Video Editing, Editing, Troubleshooting, Microsoft Office, Event Management, Adobe Creative Suite, Marketing Communications, Public Speaking, Leadership, Social Media Marketing, Social Media, Event Planning, Teaching, Facebook, Training, Time Management, Advertising, Photoshop, Outlook, Customer Satisfaction, Microsoft Word, Hospitality, Active Directory, Microsoft Exchange
Education
Butler County Community College 2004 — 2008
AGS, Digital Media/Graphic Design
Cox Communications June 2008 - Present
KTVU June 2005 - Present
KTNV March 2005 - January 2008
Northwest Community Television September 2001 - March 2005
Skills
ENPS, Non-linear Editing, Broadcast Journalism, Avid, Broadcast, Videography, Broadcast Television, Video Production, Final Cut Pro, Avid Newscutter, Video Editing, Camera, Producing, News Writing, Television
Education
Brown College 1997 — 1998
Radio and Television Broadcasting
UW-Milwaukee
Mass Communication/Media Studies
Cox Communications October 2001 - Present
Cox Communications 2001 - 2010
Arteq Consulting May 2002 - December 2009
TCIM Services August 1999 - October 2001
TCIM Services 1999 - 2001
Education
Butler Community College 1993 — 1995
Self-Employed July 2011 - April 2014
F.A.F Inc May 2011 - July 2011
Art Metal Co Inc February 2010 - April 2010
Wings Recovery Gift Shop April 2009 - August 2009
Homeland Funding Solutions May 2007 - December 2008
Citizens Bank September 2005 - December 2006
Cox Communications January 2000 - November 2004
Skills
Data Entry, Real Estate, Customer Service, Credit, Sales, Customer Satisfaction, Banking, Dreamweaver, Call Center, Marketing, Customer Retention, Microsoft Excel, Outlook, Microsoft Office, Adobe Creative Suite, Retail, Management, Leadership, Account Management, Relationship Management
Education
Community College of Rhode Island 2002 — 2011
Business Management
Bryant University 2003 — 2003
Project Management Cert.
ANTHEM December 2012 - Present
Cox Communications March 2007 - December 2012
Cox Communications August 2000 - March 2007
BAE Systems 2002 - 2006
Skills
MBA, Analytics, Unica, OBIEE, HTML, VBA, Access Database, Visual Basic, Microsoft Reporting..., Intranet Portals, Database Design, Database Admin, C++, Process Improvement, Database Servers, Relational Databases, Microsoft SQL Server, SQL, Java, Oracle Discoverer, Software Development, Unica Affinium Campaign, MS Reporting Services, MapInfo, Database Queries, Pivot Tables, Forms Development, Queries, Forms, Reports, macro, Modules, switchboard, Dashboard Metrics, Crystal Reports, Business Process..., Business Process..., Databases, Data Warehousing, Access, Customer Service, Telecommunications, Strategy
Education
Strayer University 2004 — 2006
MBA, Business Administration
Bryant & Stratton College 1999 — 2003
BS, Information Technology
Cox Communications Creator, Producer, DirectorBackBeatFebruary 2011 - Present
KTLA 2011 - 2011
CBS 13/CW 31 September 1997 - September 2007
UC Davis Medical Center March 1989 - April 1997
Skills
Social Media, Broadcast, Producing, Copywriting, New Media, Video Production, Television, Advertising, Film Production, Video, Entertainment, Radio, Broadcast Television, Music, Video Editing, Digital Media, Final Cut Pro, Editing, Cinematography, Music Videos, Voice Over, Film, Marketing, Commercials, Camera, Media Production, Avid, HD Video, Post Production, Documentaries, Screenwriting, Broadcast Journalism, Videography, Directing, Camera Operating, Storytelling, Short Films, Final Cut Studio, Radio Broadcasting, Content Strategy
Education
Brooks Institute of Photography 1980 — 1983
Motion Picture
Amgen November 2011 - Present
Cox Communications March 2011 - September 2011
Cox Communications May 2007 - February 2011
Cox Communications August 2005 - May 2007
Cox Communications 1999 - 2005
Skills
Telecommunications, Training, Vendor Management, Call Center Development, Social Media, Process Improvement, Team Building, Call Center, Change Management, Business Intelligence, Cross-functional Team..., Customer Experience, Business Analysis, Call Centers, Leadership, Management, Troubleshooting, Sales, Needs Analysis, Coaching, Performance Management, Team Leadership, Quality Assurance, Employee Training, Organizational..., Training Delivery, Onboarding, Instructional Design, Organizational..., Curriculum Design, SharePoint, Customer Service
Education
Walden University 2015 — 2017
Master of Science (MS), Instructional Design and Technology - Online Learning
Walden University 2012 — 2015
Bachelor of Science (B.S.), Instructional Design & Technology
Brown University 2002 — 2003
Certification, Training & Instructional Design
Brown University 2002 — 2003
Certification, Business Management
Verizon Telematics, Inc. October 2014 - Present
Verizon Telematics, Inc. October 2012 - January 2015
Cox Communications July 2010 - September 2012
Cox Communications July 2008 - July 2010
CGI 2004 - July 2008
American Management Systems (AMS) September 1999 - 2004
Skills
SDLC, Requirements Analysis, Business Intelligence, Cross-functional Team..., Business Process..., Program Management, Project Management, Strategy, Data Warehousing, Quality Assurance, Testing, Software Documentation, Management, Strategic Partnerships, Project Planning, Analysis, Business Analysis, Business Process, Business Process..., E-commerce, Information Technology, Product Management, Project Coordination, Requirements Gathering, Systems Analysis, Telecommunications
Education
Brown University 1995 — 1999
Bachelor of Science (B.S.), Mechanical Engineering
Rhode Island Monthly Magazine November 2000 - January 2013
Clear Channel Radio September 1995 - November 2000
Cox Communications August 1993 - September 1995
Skills
Magazines, Advertising, Advertising Sales, Marketing Communications, New Business Development, Marketing, Social Networking, Social Media Marketing, Brand Development, Publications, Newsletters, Budgets, Media Relations, Trade Shows, Market Research, Integrated Marketing, Digital Strategy, Email Marketing, Management, Public Relations, Marketing Strategy, Graphic Design, Editorial, Proposal Writing, Customer Service, Online Advertising, Social Media, Digital Media, Sponsorship, Publishing, Lead Generation, Press Releases, Digital Marketing, Direct Marketing, Copywriting, Sales, B2B, Corporate Communications, Media Planning, Market Planning, Event Management, SEO, Blogging, Online Marketing, Marketing Management
Education
Gateway Community College 2013 — 2015
Associate of Science (AS), Business Administration - Management, 4.0
Bryant University 1993 — 1995
Management Certificate
NetApp June 2015 - Present
Pixius Communications, LLC April 2014 - October 2014
AT&T July 2013 - August 2014
Sprint April 2011 - April 2013
Cox Communications August 2005 - June 2010
Skills
Training, Program Management, Customer Service, Management, Leadership, Team Building, Sales, Microsoft Office, Team Leadership, Leadership Development, Coaching, Lean Manufacturing
Education
Butler Community College
Still attending, Cyber Security
Union Pacific Railroad January 2015 - September 2015
Union Pacific Railroad March 2014 - January 2015
Union Pacific Railroad December 2012 - March 2014
Union Pacific Railroad August 2005 - December 2012
Cox Communications July 1999 - August 2005
Skills
Networking, Rail, Project Planning, Program Management, Operations Management, Contract Management, Transportation, Logistics Management, Supply Chain Management, Supply Chain, Logistics, Transportation..., Management, Process Improvement, Strategic Planning, Team Building, Leadership
Education
Buena Vista University 2013 — 2014
Bachelor's of Arts, Organizational Leadership
University of Phoenix 2011 — 2012
Associate of Arts (AA), Foundations of Business
Norris High School 1992 — 1996
Diploma
Cox Communications September 2012 - Present
Cox Communications May 2007 - September 2012
Cox Communications 2000 - May 2007
Cox Communications 1998 - 1999
Cox Communications 1997 - 1998
Skills
Testing, System Administration, Access, Vendor Management, Call Centers, Enterprise Software, Windows 7, Cisco Technologies, Software Documentation, SharePoint, Troubleshooting, Carrier Ethernet, Customer-focused Service, Broadband, TDM, HFC, Metro Ethernet, IP, MPLS, Accedian Metro NID, Granite, EWAN, Hammer, VoIP, Cornerstone, DNS, TCP/IP, Broadsoft, ATM networks, Office Administration, Dispatchers, Technical Documentation, Customer Service, Customer Oriented, Customer Experience, Security, Operating Systems, Disaster Recovery, Cheetah, ICOMS, Switchboard, Avaya, LAN-WAN, BGP, OSPF, QoS, OSI Model, Cat 3, PC & Mac platforms, Telecommunications
Education
Community College of Rhode Island 2014 — 2018
Computer and Networking Technology (CNTD) Associate in Applied Science (A.A.S), Computer Networking Technology Track (CNTO)
Bryant University
Katherine Gibbs School
Legal Secretary
Waste Management May 2012 - Present
Wayne J. Griffin Electric, Inc. October 2010 - May 2012
Hasbro February 2010 - June 2010
Sovereign Bank October 2004 - April 2009
Cox Communications 2002 - 2004
Qualified Resources, Inc. 1996 - 1998
Skills
PeopleSoft, Abra, Kronos, Econometrics, ADP, Crystal Reports, SAP, Mainframe, Taleo, Banking, Manufacturing, Call Center, Recruitment/Retention, Customer Oriented, Team Oriented, Employee Relations, Team-oriented, Onboarding, ADP Payroll, HRIS, Employee Benefits, Temporary Placement, Talent Management, Call Centers, Human Resources, New Hire Orientations, Talent Acquisition, Employee Training, Interviews, Applicant Tracking..., Benefits Administration, Cold Calling, College Recruiting, Deferred Compensation, Job Fairs, Leadership, Management, Personnel Management, Recruiting, Sourcing, Workforce Planning, Internet Recruiting, Screening, Succession Planning, Hiring
Education
Katherine Gibbs School 1994 — 1995
Administrative Certificate
Bryant University
Lincoln High School
The A. I. Root Candle Company January 2014 - Present
Cox Communications August 2010 - January 2014
Titan Insurance February 2006 - March 2010
Skills
Customer Relations, Account Management, Project Management, Customer Service, Financial Accounting, Sales Management, Vendor Management, Microsoft Office, Microsoft Excel, PowerPoint, TGI, Crystal Reports, Outlook Express, Sales Operations, Marketing, Management
Education
Bryant & Stratton College-Cleveland 2009 — 2009
Property and casualty insurance licensing program
Cuyahoga Community College 2000 — 2004
Business Administration and Management, General
State of Rhode Island April 2013 - April 2015
Coalition of Essential Schools May 2012 - December 2013
City of Pawtucket, RI March 2004 - March 2011
Cox Communications December 2000 - March 2004
Skills
Human Resources, Public Speaking, Policy, Event Planning, Employee Relations, Government, Microsoft Office, Coaching, Nonprofits, Staff Development, Community Outreach, Team Building, Organizational..., Microsoft Excel, Customer Service, Microsoft Word, Access, Research, Non-profits, Data Analysis, PowerPoint, Strategic Planning, Training, Outlook, Leadership Development, Leadership, HRIS
Education
Johnson & Wales University 2014 — 2016
Bachelor's degree, Business Administration and Management, General
Bryant University 2012 — 2012
Certification, Human Resources Management
Community College of Rhode Island 2004 — 2009
Associate in Science in Business, Accounting
Katharine Gibbs School 2003 — 2004
Certification, Executive Assistant/Executive Secretary
Charles E. Shea High School 1987 — 1991
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cox Communications February 2011 - Present
T-Mobile February 2010 - February 2011
T-Mobile January 2007 - February 2010
InfoNXX April 2006 - January 2007
Skills
Sales Management, Sales, Customer Retention, Bookkeeping, Inventory, Customer Service, Telecommunications, Leadership, Team Leadership, Call Centers, Customer Satisfaction, Management, Strategy, Training, Problem Solving, Account Management, Customer Experience
Education
Butler Community College 2011 — 2014
Associate of Science (A.S.), Accounting
Bryant University January 2015 - Present
HourlyNerd August 2014 - Present
IVT, Advanstar Communications 2014 - 2014
BoldrDash Race LLC May 2013 - September 2013
Bryant University January 2013 - May 2013
Cox Communications January 2012 - May 2012
Bryant University April 2011 - May 2012
Mount Snow October 2010 - March 2012
HBO Sports May 2011 - August 2011
WPRI Media September 2010 - January 2011
Skills
Public Speaking, Social Media, Video, Marketing, Teaching Public Speaking, Team Motivator, Avid, Microsoft Excel, Management, Marketing Communications, Leadership, Event Planning, Microsoft Word, PowerPoint, Marketing Strategy, Customer Service, Public Relations, Teamwork, SEO, Blog Marketing, Advertising, Motivational Speaking, Webinar Management
Education
Bryant University 2012 — 2013
Master of Arts (M.A.), Organizational Communication
Bryant University 2008 — 2012
Bachelor of Arts (B.A.), Communication Studies
American Equity Mortgage June 2015 - Present
Cox Communications May 2014 - March 2015
Cox Communications May 2011 - May 2014
Sonic Drive-In July 2008 - January 2011
Sprint August 2007 - June 2008
AOL September 2003 - July 2006
AT&T November 2002 - August 2003
Mci Worlcom May 2002 - August 2002
Mci Worlcom October 2001 - May 2002
Skills
Cold Calling, Sales, Direct Sales, Account Management, Sales Management, Customer Service, Sales Operations, Sales Process, B2B, Leadership, Team Building, Marketing
Education
University of Oklahoma 2012 — 2015
Bachelore of Liberal Studies, Administrative Leadership, 3.9
Butler Community College 1998 — 2000
Associate's Degree, Business Administration, 3.4
Oklahoma State University 2004 — 2006
Registered Nursing/Registered Nurse
Family Health and Rehab June 2015 - Present
Better Promos LLC January 2012 - Present
Cox Communications August 2013 - June 2015
Haddock Computer September 2012 - April 2013
T-Mobile October 2006 - May 2012
Skills
Communication, Computers, Timely Decision Making, Prompt, Friendly Personality, Organization, Highly Reliable, Sales, Customer Retention, Customer Service, Management, Team Leadership, Negotiation, Customer Satisfaction, Training, Time Management, Social Networking, Data Entry, Telephone Skills, Marketing, Sales Process, Direct Sales, Troubleshooting, Call Centers, Cold Calling, Leadership, Teamwork, Professional..., Sales Operations, Retail, Sales Presentations
Education
Wichita State University 2012 — 2015
BS Health Services Managment and Community Development, Deans Honor Roll
Butler County Community College
Associate's degree, Pre-Nursing Studies
Cox Communications March 2013 - Present
Cox Communications December 2011 - March 2013
Cox Communications February 2007 - November 2011
Protection One April 1999 - June 2004
Skills
VB.NET, C#, SQL, Internal Communications, Computer Hardware..., Troubleshooting, Software Documentation, SharePoint, Windows 7, Windows XP, Database Administration, Databases, Active Directory, Technical Support, TCP/IP, Telecommunications, Call Centers, Customer Satisfaction, Customer Service, Leadership, Process Improvement, Microsoft Office
Education
Newman University 2009 — 2012
Bachelor of Science (B.S.), IT/MIS
Butler Community College
A.S., General Studies
Blue Cross & Blue Shield of Rhode Island February 2013 - Present
Clear Channel Radio March 2010 - September 2013
Sunbelt Communications/KRNV CH.4 July 2008 - October 2009
Cox Communications September 2007 - July 2008
Skills
Video, Sound, HD Video, Post Production, Broadcast, Commercials, Editing, Final Cut Pro, Leadership, Management, Program Management, Radio, Radio Broadcasting, Troubleshooting, Process Improvement, Customer Service
Education
Bryant University 2015 — 2015
Project Management
New England Institute of Technology 2003 — 2007
B.S. Digital Recording Arts, Film/Broadcast Media
Cox Communications October 2014 - Present
Cox Communications 1995 - Present
cox communications 2007 - 2009
Cox Communications 2000 - 2007
Cox Communications 1995 - 2000
Times Mirror Cable Television 1983 - 1995
times mirror cable tv 1983 - 1995
Education
Providence College 1979 — 1983
BA
Brown University
Cox Communications July 2013 - Present
Journeys September 2012 - January 2013
American Eagle Outfitters December 2011 - September 2012
Convergys August 2011 - August 2012
Pacific Sunwear May 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Sales, Customer Satisfaction, Recruiting, Leadership, Coaching, Call Centers
Education
Friends University 2015 — 2016
Bachelor's Degree, Psychology
Butler County Community College 2010 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.14
Independence Community College 2009 — 2010
Amerigroup Corporation August 2011 - Present
Cox Communications 1998 - 2010
Skills
College Recruiting, Employee Benefits, Talent Management, Human Resources, Call Centers, Health Insurance, Onboarding, Workforce Planning, Applicant Tracking..., Talent Acquisition, Temporary Placement, Performance Management, Technical Recruiting, Employee Relations, Cold Calling, Recruiting, Training, Healthcare, Leadership, Internet Recruiting, Benefits Administration, Management, SDLC, Insurance, Sourcing, Program Management, Interviews, Team Building, Employee Engagement, Vendor Management, Process Improvement, HRIS, Strategic Planning, Succession Planning, Change Management, Organizational..., PeopleSoft, Deferred Compensation, Hiring, Personnel Management, Leadership Development, Account Management, Coaching, Benefits Negotiation, Resume Writing, Customer Service, New Hire Orientations, Staffing Services, Screening Resumes, Employee Training
Education
Bryant and Stratton 1997 — 1999
The Farris Wheel August 2013 - Present
Cox Communications November 2011 - August 2013
Olive Garden October 2007 - November 2011
Scotch & Sirloin 1995 - 2007
Skills
Customer Service, Account Management, Team Building, Sales, Team Leadership, Leadership, Social Media, Advertising, Management, Strategic Planning, Social Media Marketing, Marketing Strategy, Public Speaking, Sales Management, Event Management, Training, Marketing Communications, Marketing, Inventory Management, Negotiation, Retail, Microsoft Office, New Business Development
Education
Friends University 2009 — 2011
Business Management
Butler County Community College 2006 — 2009
Cox Communications October 1996 - Present
Piccadilly Market September 1992 - October 1996
Skills
Customer Service, Project Management, Management, Sales, Strategic Planning, Leadership, Telecommunications, Team Leadership, Team Building, Social Media Marketing
Education
Butler County Community College
TEAL Graphics January 2013 - Present
Cox Communications October 2011 - January 2013
Senior Home Care April 2010 - September 2011
TEAL Graphics April 2009 - April 2010
AchieveGlobal April 2007 - April 2009
AchieveGlobal January 2002 - April 2007
Towers Perrin May 2000 - December 2001
Bisk Totaltape Publishing October 1999 - April 2000
Dennis Publishing September 1996 - March 1999
Nexus Media 1994 - 1996
Skills
Graphic Design, Editing, Print Design, InDesign, Illustrator, Photoshop, Marketing Communications, Social Media Marketing, Magazines, Magazine Design, Newsletters, Advertising, Editorial, Creative Direction, Marketing, Layout, Adobe Creative Suite, Training
Education
Brunel University London 1990 — 1993
Cox Business November 2014 - Present
Cox Business 2000 - November 2014
Cox Communications 2000 - November 2014
Paetec Communications October 1999 - December 2000
Teleport Communications Group 1996 - 1999
AT&T 1992 - 1996
MCI 1990 - 1992
Crown Exhibit Group 1986 - 1988
Skills
Sales Leadership..., Telecommunications, Team Leadership, Compensation Structure..., Direct Sales, Sales, Start-ups, VoIP, Wireless, MPLS, Call Center, Solution Selling, Telephony, Managed Services, New Business Development, Account Management, Product Management, Vendor Management, Unified Communications, Team Building, Strategic Partnerships, Product Marketing, Strategic Planning, Data Center
Education
Leadership RI 2006 — 2006
Bryant University 1984 — 1988
Bachelor of Science (BS), Business Administration - Marketing
Cranston High School East 1983 — 1984
Cox Business October 2013 - Present
Cox Business January 2013 - October 2013
Cox Communications January 2010 - December 2012
Cox Communications October 2006 - December 2009
Johnson & Johnson June 2005 - October 2006
Skills
Financial Analysis, Essbase, Strategic Planning, Strategic Financial..., Revenue Recognition, Leadership, Forecasting
Education
University of Rhode Island 2007 — 2010
MBA, Business Administration and Management, General
Bryant University 2001 — 2005
BS, Finance
Mercer March 2012 - Present
PlumChoice August 2011 - February 2012
Cox Communications October 2007 - August 2011
National City Golf Finance June 2006 - October 2007
Textron Financial Corporation 1999 - 2006
Skills
Six Sigma, Process Improvement, Call Center, Operational Excellence, Change Management, Operations Management, Continuous Improvement, Performance Management, Vendor Management, Coaching, Team Building, Cross-functional Team..., Problem Solving, Customer Satisfaction, Account Management, Management, Customer Service, Call Centers, CRM, Business Analysis, Business Process..., Strategy, Forecasting, Outsourcing, Team Leadership, Customer Experience, Program Management, Project Management, Sales, Training
Education
Bryant University
Certified Six Sigma Black Belt
Johnson & Wales University
CVS Health September 2015 - Present
CVS Health April 2012 - Present
CR Bard January 2012 - April 2012
Cox Communications June 2007 - January 2012
MetLife February 2003 - May 2007
Skills
Program Management, Project Management, ROI Strategies, Financial Analysis, Financial Modeling, Data Analysis, Database Administration, Statistical Modeling, Business Analytics, Process Improvement, Six Sigma, Supply Chain Management, Demand Planning, Inventory Management, Business Process..., Analysis, Business Analysis, Call Centers, Team Leadership, Team Building, Business Intelligence, Vendor Management, Forecasting, PMO, Cross-functional Team..., Competitive Analysis, Operations Management, Strategy, Management, Product Management, Leadership, Change Management, CRM, Project Planning, Budgets, Visio, MS Project, Customer Experience, Access, Requirements Analysis, Supply Chain, Strategic Planning, Team Management, Business Strategy, Business Planning, Analytics, Market Analysis, Operational Excellence, Training
Education
Bryant University 2010 — 2010
Executive Development Center Certificate Program, Project Management
Johnson and Wales University 2000 — 2002
Master of Business Administration (MBA), Marketing Research
ENCG Settat 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Cox Communications March 2008 - Present
BSC Resources February 2005 - March 2008
Choice One Communications February 2003 - February 2005
Verizon April 1995 - August 2003
Skills
Competitive Analysis, Telecommunications, Program Management, Marketing Research, Product Management, Data Analysis, Analysis, Business Intelligence, Cross-functional Team..., Sales, Budgets, Negotiation, Forecasting, Financial Modeling, Business Analysis, Strategy, Vendor Management
Education
Purdue University - Krannert School of Management 1985 — 1987
Bryant University 1982 — 1985
BS, Finance
Digital Office Systems August 2015 - Present
Cox Communications April 2014 - July 2015
Cox Communications October 2012 - May 2014
Cox Communications June 2011 - October 2012
AT&T October 1998 - June 2011
GTE January 1997 - January 1998
Skills
Customer Retention, Call Centers, Telecommunications, Sales, Account Management, Broadband, Telephony, Direct Sales, VoIP, Management, Wireless, T1, Sales Management, Sales Process, IP, MPLS, Optical Fiber, Ethernet, Collections, Microsoft Word, Negotiation, Professional..., Event Management, Fiber Optics, Computer Network..., Call Center, Event Planning, GSM, SDH, 3G, CDMA, DSL, SS7, UMTS, Switches, Transmission, Inbound Marketing, Inbound Lead Generation, Outbound Marketing, Outbound Sales, Team Management, Arrangements, Event Photography, Coordinating Events, Managed Services, Cold Calling, Marketing Strategy, Social Media Marketing, Social Networking, Leadership
Education
Brown Mackie College-Salina 1991 — 1991
Brown Mackie College-Salina
Business, Management, Marketing, and Related Support Services
Cox Communications May 2012 - Present
Cox Communications August 1999 - May 2012
Astro-Med, Inc. 1997 - 1999
CVS 1996 - 1997
GTECH 1988 - 1996
Avanti Communications 1987 - 1988
Teradyne 1984 - 1987
Data General 1982 - 1984
Federal Products Corporation 1978 - 1982
Skills
Forecasting, Financial Analysis, Strategic Planning, Telecommunications, Budgets
Education
Bryant University 1984 — 1987
MBA, Accounting
Bryant University 1975 — 1979
B.S. in B.A., Accounting
AgVantis/TekSystems February 2012 - Present
Hawker Beechcraft February 2011 - November 2011
Accenture August 2009 - November 2010
ACCENTURE BPO SERVICES August 2006 - April 2009
BOEING / TAD TECHNICAL May 2005 - May 2006
Cox Communications October 2002 - April 2005
Skills
Process Improvement, Program Management, Training, Business Process..., Business Process, Project Management
Education
Friends University 2003 — 2004
Business Management
Butler Community College
Studies Associates Degree
Friends University
Business Management
DHD Wealth Management & Venture Capital, LLC October 2001 - Present
Cox Communications May 2012 - January 2013
The Home Depot July 2010 - April 2012
H&R Block Financial Advisors October 2001 - January 2007
Culligan International November 1994 - March 2001
Skills
Negotiation, Strategic Financial..., Microsoft Word, Series 7, Fixed Annuities, Public Relations, Team Building, Asset Management, Budgets, Business Analysis, Strategic Planning, Project Management, Social Media Marketing, Customer Service, Life Insurance, Process Improvement, Employee Benefits, Investments, Business Development, Marketing Strategy, Portfolio Management, Sales, Retirement Planning, Account Management, Public Speaking, Research, Event Planning, Retirement, Financial Analysis, Banking, New Business Development, Sales Management, Management, Product Development, Microsoft Office, Microsoft Excel, Team Leadership, Teamwork, Software Documentation, Insurance, Risk Management, Leadership, Coaching, Marketing, Financial Advisory, Finance, Customer Retention, Training, Merchandising, Business Planning
Education
Wichita Area Technical College 2013 — 2014
Associates in Machining, Advanced Manufacturing, 3.8
Wichita State University 1987 — 1990
Business Administration, Emphasis in Accounting & Finance, Accounting & Finance, 3.0
Butler County Community College 1985 — 1987
General Education, Accounting and Finance, 2.8
Wichita South High School 1981 — 1983
General Education, General Education, 2.5
Cox Communications April 2014 - Present
Cox Communications May 2012 - April 2014
Cox Communications 2000 - April 2012
Astro-Med, Inc. April 1998 - May 2000
Skills
Supply Chain Management, Strategic Planning &..., Financial Analysis, Financial Reporting, Business Analytics, Operations Management, Activity Based..., Project Management, Business Process..., Change Management, Leadership & Team..., Negotiations, Oracle Financials, Hyperion Essbase, Microsoft - Excel,..., Process Improvement, Program Management, Telecommunications, Strategic Planning, Forecasting, Management, Six Sigma, Financial Modeling, Leadership, Microsoft Excel, Essbase, Negotiation, Strategy, Accounting, Cross-functional Team...
Education
Bryant University 1987 — 1990
BSBA, Accounting
University of New Hampshire 1985 — 1987
Cox Communications Engineering March 2007 - Present
Cox Communications 2004 - 2011
Cox Communications BUSINESS SERVICES October 2005 - March 2007
Express Courier June 2004 - December 2006
Cox Communications April 2004 - October 2005
CCH Incorporated August 2003 - April 2004
Education
Wichita State University 1999 — 2003
B.B.A, Management Information Systems
Butler County Community College 1997 — 1999
A.A.S, Business Administration
Citizens Bank May 2015 - Present
Citizens Bank January 2013 - May 2015
Blue Cross & Blue Shield of Rhode Island July 2012 - January 2013
Blue Cross & Blue Shield of Rhode Island April 2010 - July 2012
Cox Communications July 2006 - April 2010
CVS Caremark Corporation March 2005 - July 2006
Skills
Essbase, Variance Analysis, Hyperion Enterprise, Financial Modeling, Forecasting, Financial Analysis, Financial Reporting, Capital Budgeting, Hyperion Planning, Financial Forecasting, PeopleSoft, Budgets, Data Analysis, Corporate Finance, Internal Controls, Microsoft Excel, Process Improvement, Six Sigma, Business Process..., Analytics, Access, Finance
Education
Bryant University 2012 — 2012
Master of Business Administration (MBA), Finance, General
Plymouth State University 1999 — 2003
Bachelor of Science (BS), Finance, General
ADP July 2012 - Present
Cox Commercial, Inc. March 2000 - July 2012
Cox Communications 1998 - 2009
Skills
Business Intelligence, Requirements Gathering, Visio, Vendor Management, Database Admin, Telecommunications, SharePoint, Data Warehousing
Education
Bryant University 2011 — 2012
Certification, Project Management
Keller Graduate School of Management of DeVry University 2011 — 2012
MBA Partial, Product Management
Johnson & Wales University 2006 — 2009
MBA, Marketing
City of Austin March 2012 - Present
City of Austin May 2010 - March 2012
Cox Communications May 2003 - August 2009
Cox Communications April 1998 - June 2003
Cox Communications January 1998 - January 2003
Cox Communications May 1997 - January 1998
Sam Goody January 1992 - January 1997
Skills
Planning, Coordination, Construction, Customer Negotiations, Conflict Resolution, Easements, Utility Design, Utility Relocations, Project Planning, Negotiation, Optical Fiber, Program Management, Troubleshooting, Telecommunications, Project Coordination, Project Management, Leadership, Procurement, Vendor Management, Microsoft Office, Analysis, Software Documentation, Engineering, Network Engineering, Strategic Planning, Wireless, Contract Management, Change Management, Team Building, PMP, Training, Construction Management, Cross-functional Team..., Proposal Writing, Access, VoIP, Budgets, Process Improvement, Computer Network..., Government, Networking, Routing, Network Design, Network Architecture, Management, Team Leadership
Education
University of Phoenix 2002 — 2004
Butler Community College 2000 — 2002
Information Technology
Huawei 2011 - Present
Time Warner Cable 2005 - 2010
Maric College July 2002 - April 2005
Radyne ComStream May 2000 - February 2005
Cox Communications May 1997 - January 2000
ComStream A Spar Company 1994 - 1997
ComStream A Spar Company 1994 - 1997
ComStream A Spar Company 1994 - 1997
Tektronix 1989 - 1991
Skills
Telecommunications, MPLS, VoIP, Managed Services, Team Building, SONET, Satellite Communications, Optical Transmission, HFC Networks, Broadband, SDH, Transmission, HFC, IP, WAN, Cabling, Ethernet, Computer Network..., Network Design, Wireless, Telephony, Telecommunications,..., Fiber Optics, Microwave, RF, SIP, Network Engineering, Switches, Routers, Troubleshooting, Optical Fiber, Networking, OSPF, Network Architecture, DWDM, WiFi, LAN-WAN, LTE, TCP/IP, Unified Communications, BGP, Cisco Technologies, CCNA, Cisco Routers, VPN, Metro Ethernet, Mobile Devices, IPTV, DSL, Cisco Nexus
Education
Temple University
MBA, Business Administration
Bucks County Community College
Associate's degree, Electronics
Spring Garden College
BS, Computer Engineering
Bucks County Community College 1974 — 2006
AS, Electrical and Electronics Engineering
Penn State Great Valley
Finite Element Analysis
Cox Communications March 2009 - Present
Skills
Technical Support, Broadband, VOD, Troubleshooting, Telecommunications, Cabling, Call Centers, Cable Television, Computer Network..., Computer Hardware
Education
Bryant University
Business Administration and Management, General, A
Time Warner Cable October 2013 - Present
Time Warner Cable September 2011 - October 2013
Cox Communications May 2008 - July 2011
Cox Communications September 2004 - May 2008
US Navy Reserve 2003 - 2006
Cox Communications October 1996 - September 2004
U.S. Navy November 2001 - July 2003
Army National Guard February 1997 - February 1999
U.S. Navy June 1992 - October 1996
Goose Creek South Carolina Rural Fire Department May 1994 - February 1995
Education
Grand Canyon University 2008 — 2010
M.S.
Southwestern College 2006 — 2008
B.S.
Butler Community College 2005 — 2006
A.G.S.
Fort Leonard Wood Joint Training Center 2003 — 2003
Certificate
Naval Reserve Law Enforcement School 2001 — 2001
Technical Certificate
U.S. Navy Damage Controlman "A" School 1992 — 1992
Technical Certificate
FirstEnergy Solutions October 2012 - April 2014
Kasparnet, Inc. June 2012 - September 2012
FirstEnergy Solutions December 2010 - July 2012
Cox Communications January 2010 - October 2010
Education
The University of Phoenix 2005 — 2008
Bachelor of Science
Broward Community College 1993 — 1997
Associates Of Arts
Cox Communications Sales ManagerGuitar CenterMay 2003 - October 2006
Education
Bryant College 1998 — 2003
B.A., Communication
USAA October 2012 - Present
Cotten & Taylor Insurance Agency July 2011 - February 2013
Cox Communications November 2010 - July 2011
USAA February 2004 - August 2010
Skills
Insurance, Customer Service, Financial Management, Call Center, Property & Casualty..., Underwriting, Strategic Financial..., Customer Satisfaction, Process Improvement, Customer Retention, Banking, Sales, Leadership, Team Building, Vendor Management, Risk Management, Financial Services, Team Leadership, Call Centers
Education
Strayer University (VA) 2008 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Bryant and Stratton College 1992 — 1994
Associate of Science (A.S.), Medical/Clinical Assistant
Gilbane Building Company January 2015 - Present
Cox Communications March 2013 - December 2014
LIN Media December 2006 - March 2013
SAIC 2004 - 2006
Skills
Financial Analysis, Financial Reporting, Digital Media, Budgets, Analysis, Financial Modeling, Analytics, PowerPoint, Strategic Financial..., Television, Microsoft Word, Business Analysis, Broadcast, Microsoft Excel, Strategic Planning, Process Improvement, Microsoft Office, Finance, Accounting, Marketing, Mergers, Due Diligence, Forecasting, Account Management, Marketing Strategy, Financial Statements, Business Process..., Variance Analysis, Essbase, Management Consulting, Operating Budgets, Financial Forecasting, Hyperion Enterprise, Program Management, Hyperion Planning, Ad Hoc Reporting, Financial Statement..., Corporate Budgeting, Pivot Tables, Oracle Financial, Budget Process, Consolidated Financial..., General Ledger, Financial Accounting, PeopleSoft, Capital Budgeting, Hyperion HFM, Project Management
Education
Bryant University
Bachelor of Science (B.S.), Finance
Tiger Financial LLC November 2011 - Present
cox communications August 2009 - July 2011
Education
Butler County Community College
Cox Communications July 2012 - Present
Cox Communications November 2007 - July 2012
Skills
TCP/IP, VoIP, Technical Support, Cisco Technologies, Networking, Switches, LAN-WAN, WAN, Software Installation, Cloud Computing, Troubleshooting, Cisco IOS, DNS, IP, Routers, VPN, Operating Systems, Network Engineering, Optical Fiber, Cisco Routers, Network Design, Routing, Wireless Networking, Computer Network..., OSPF
Education
Bryant University 2003 — 2007
Bachelor of Science (B.S.), Information Technology
Community College of Rhode Island
Rhode Island College
Cox Communications October 2006 - Present
Guitar Center May 2003 - October 2006
Skills
Sales Management, Sales, Customer Retention, Writing, Creative Writing, Adaptability, Advertising, Customer Service, Hiring, Leadership, Merchandising, Social Media Marketing, Training
Education
Bryant University
Bachelor of Arts (B.A.), Communication