Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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10,067 Cox Communications employees in database. Find out everything there's to know about Cox Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Cox Communications Employees
Atrion February 2015 - Present
Cox Communications November 2014 - February 2015
Capstone Project July 2014 - October 2014
Skills
Troubleshooting, Networking, Network Administration, Windows 7, Cisco Technologies, Network Engineering, Help Desk Support, VMware, Computer Hardware, Microsoft Office, Operating Systems, Windows, Customer Service, Windows XP, Cisco Routers, Leadership, Hardware, Information Technology, Active Directory, Windows Server, LAN-WAN, Wireless Networking, Software, Computer Hardware..., Software Installation, Microsoft Word, Microsoft Excel, Linux, Wireshark, Filezilla, C++, XHTML, WAN, Switches, Servers, Security, Data Center, Team Leadership, Routers, Routing, Technical Support, Network Security, Virtualization, OSPF, VPN, Cisco ASA, fortigate, CCDA, CCNA, MCSA
Education
New England Institute of Technology 2012 — 2014
Associate's degree, Network Engineering, Dean's List multiple times with a 3.66 GPA
Community College of Rhode Island 2010 — 2011
Business Administration and Management, General
AXS TV October 2007 - Present
Cox Communications June 2005 - October 2007
Cox Business October 2003 - June 2005
NXTV, Inc. July 2001 - September 2003
Deloitte September 1998 - March 2001
Zenith Insurance Company (United States) October 1995 - September 1996
MGM Resorts International July 1992 - September 1995
Skills
Deal Execution, Strategy, Management, Leadership, Marketing, Television, Sponsorship, Business Development, Consulting, Entertainment, Networking, Direct Sales, Sports Marketing, Cable Networks, Cable Television, Contract Negotiation, Revenue & Profit Growth
Education
UCLA Anderson School of Management 1996 — 1998
Master of Business Administration (MBA), Business Strategy
Cornell University 1988 — 1992
Bachelor of Science (BS), Hotel/Motel Administration/Management
http://voiceoverprofessional.wix.com/voicetalent June 2012 - Present
New World Symphony September 2013 - January 2015
NewBay Media 2009 - 2013
KOB-TV December 2010 - June 2012
KERA July 2009 - January 2011
WSFL TV - Tribune Broadcasting August 2008 - July 2009
WHIZ Media Group June 2005 - August 2008
The Longaberger Company 1999 - 2004
Cox Communications 1994 - 1999
Armed Forces Radio & TV 1986 - 1990
Skills
Video, Broadcast, Broadcast Television, Radio, Television, Camera, Broadcast Engineering, Sound, Video Production, Voice Over, Post Production, Radio Broadcasting, Film Production, Digital Video, Avid, Adobe Audition, HD Video, Multimedia, Audio Editing, Film, New Media, Videography, Digital Media, Final Cut Pro, Video Editing, Web Video, Producing, Non-linear Editing, Radio Producing
Education
Ohio University 1981 — 1997
Bachelor of Science (BSc), Communication and Media Studies
Community College of the Air Force 1987 — 1988
Associate of Arts and Sciences (AAS), Public Relations, Advertising, and Applied Communication
Lifespan May 2014 - Present
Cox Communications September 2013 - February 2014
CVS Caremark Corporation February 2013 - July 2013
Year Up September 2012 - July 2013
Renova Lighting August 2010 - August 2012
Shogun Hibachi Restaurant October 2007 - June 2010
Seven Moons Restaurant October 2006 - September 2007
Skills
Customer Service, Customer Satisfaction, Professional Ethics, Professional..., Business Writing, Academic Writing, Business Networking, Team Management, Staff Supervision, Hands-on Training, Cooking, Inventory, Information Technology, PC Technician, Problem Solving, Electrical..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Access, Outlook, Teamwork, Networking, Computer Hardware, Public Speaking
Education
Year Up Providence 2012 — 2013
Information Technology, Customer Service & Professionalism
Community College of Rhode Island 2012 — 2013
GED, General Education
Burke's Martial Arts 2013 — 2013
Bancsource February 2014 - Present
Ericsson June 2013 - February 2014
Diebold May 2010 - March 2013
Cox Communications August 2000 - May 2010
Skills
Technical Support, Wireless Networking, Oscilloscope, Microsoft Word, Microsoft Excel, Ohms Law, MS-DOS, Digital multi meter, ATM Hardware, Telephony, Telecommunications, ATM Software, High Speed Data, Call Centers, CompTIA A+ Certification, Testing, Computer Hardware, Customer Service, Software Installation, Networking, Troubleshooting
Education
Community College of Allegheny County 1990 — 1995
Associate of Science (A.S.), Electrical and Electronics Engineering
Owens & Minor July 2014 - Present
Owens & Minor September 2013 - June 2014
United States Air Force October 2012 - August 2013
United States Air Force January 2007 - August 2013
Shopko October 2005 - December 2006
Cox Communications January 2005 - March 2005
Creighton University 2002 - 2004
Skills
Logistics, Supply Chain, Purchasing, Government Procurement, Government Contracting, Military Experience, Medical Logistics, Forklift Operator, Truck Driving, Customer Service, Distribution Systems, Warehousing, Deliverables, Active DoD Secret..., Typing, Data Entry, Contract Management, Storage Management, Cold Storage, Cold Chain, Purchase Contracts, Hazardous Materials, Hazardous Waste..., Hazmat training, Records Management, Training, Inventory Management, Six Sigma, Call Center..., Military Logistics, Leadership, Military, Logistics Management, Supply Chain Management, Security Clearance, DoD, Operational Planning, Defense, Military Operations, National Security, Command, Supervisory Skills, Air Force
Education
American Military University 2008 — 2013
Bachelor's degree, Transportation and Logistics Management
Community College of the Air Force 2008 — 2011
Associate's degree, Logistics, Materials, and Supply Chain Management
Metropolitan Community College 2002 — 2003
The University of Denver April 2015 - Present
Amy L Shoemaker Partnerships, LLC June 2014 - Present
Kennedy and Coe, LLC May 2006 - May 2014
Kennedy and Coe, LLC May 2006 - April 2011
Charter Communications February 2006 - April 2006
Cox Communications September 2001 - January 2006
Knight Ridder April 2000 - September 2001
Koch Industries, Inc. February 1997 - April 2000
Restaurant Management Company October 1995 - January 1997
Railroad Savings Bank December 1990 - October 1995
Skills
Succession Planning, Mergers, Employee Relations, Union Negotiations, Leading Change, Performance Management, Leadership Development, Executive Coaching, Banking, Strategic Planning, Employee Engagement, Coaching, Organizational..., Compliance, Applicant Tracking..., Talent Management, Mergers & Acquisitions, Training, Leadership, Negotiation, Change Management, Personnel Management, Deferred Compensation, Employee Benefits, Recruiting, HRIS, Management, Strategy, Employment Law, Business Development, Workforce Planning, Benefits Administration, Onboarding, Talent Acquisition, Technical Recruiting, Management Development, Temporary Placement, Organizational Design, Compensation & Benefit, HR Policies, FMLA, Organizational...
Education
Wichita State University 2008 — 2010
Master of Business Administration (M.B.A.), Executive Master Business Administration, 4.0 out of 4.0
Stanford University Graduate School of Business 2002 — 2002
Human Resource Executive Program
Cornell University 1998 — 1998
Inclusive Workplaces Workshop
University of Toledo 1980 — 1984
BBA, Human Resources Management
Cox Communications August 2001 - Present
Skills
speak portuguese, A+ Certified, Telecommunications, Telephony, Computer Hardware, Computer Maintenance, Cable Television, Cisco Technologies, Internet, Networking, Microsoft Office, Network Design, Call Centers, Customer Service, Broadband, VoIP
Education
Southern New Hampshire University 2014 — 2017
Accounting and Business/Management
Community College of Rhode Island 2011 — 2012
associates, Networking
Gibbs College
McGregor Early Learning Academy April 2012 - Present
SFCA August 2011 - October 2012
Florida Gulf Coast University 2009 - 2012
Naples Shelter for Abused Women and Children August 2011 - December 2011
Communtiy Learning Center December 2010 - April 2011
Cracker; Barrel December 2008 - January 2011
Shelby County Board of Education 2005 - January 2008
Shelby County Board of Education October 2005 - December 2007
Cox Communications 2003 - May 2004
Sprint 2001 - May 2004
Skills
Customer Service, Public Speaking, Leadership, Fundraising, PowerPoint, Community Outreach, Teaching, Microsoft Office, Customer Relations, Data Entry, Problem Solving, Supervisory Skills, Non-profits, Writing, Word, Excel, Outlook, Conflict Resolution, Documentation, Social Networking, Photoshop, Event Planning, Classroom, Interviews, Java, Tutoring, Windows, Creative Writing
Education
Florida Gulf Coast University 2009 — 2011
Bacholar of Criminal Justice, Criminal Justice
Craven Community College 1991 — 1993
Associate, General Education
Cox Communications June 2014 - Present
Time Warner Cable October 2009 - May 2014
Time Warner Cable October 2008 - October 2009
Time Warner Cable October 2007 - February 2009
Time Warner Cable July 2006 - October 2007
Texas A&M University-Corpus Christi February 2006 - May 2006
Thompson Marketing August 2002 - December 2002
Surf San Antonio April 1998 - August 1999
Skills
Resellers, Partner Recruitment, Channel Programs, Partnership Programs, Sales Metrics, Revenue Building, Sales Improvement, Goal Development, Organizational..., Productivity Enhancement, Culture Building, Recruiting, Partnerships, Sales Effectiveness, Product Marketing, Management, Customer Retention, Sales, Organizational Culture, Sales Management, Account Management, Channel, Performance Improvement, Revenue Analysis, Cross-functional Team..., Managed Services, Telecommunications, Outsourcing, Positioning, New Business Development, Business Strategy, Marketing, Direct Sales, Sales Operations, Strategy, CRM, Leadership, Call Centers, Wireless, Lead Generation, Forecasting, Sales Process, Selling, Solution Selling, Channel Partners, Competitive Analysis, B2B, P&L Management, Product Management, Customer Experience
Education
Texas A&M University-Commerce
Executive MBA
Texas A&M University-Corpus Christi
BBA, Marketing
Cornell University - Johnson Graduate School of Management
Certificate, Executive Leadership
City of Prescott September 2015 - Present
G.L. Huyett January 2015 - June 2015
G.L. Huyett December 2013 - January 2015
Spirit AeroSystems July 2012 - July 2013
Spirit AeroSystems January 2009 - July 2012
Hawker Beechcraft May 2008 - November 2008
Cox Communications 2006 - 2008
Skills
SAP, Aircraft, Headcount Reporting, Management, Microsoft Office, Microsoft Excel, Outlook Express, Lean Manufacturing, Data Collection, Data Analysis, Time Study, Time Management, Capacity Planning, Customer Service, Leadership, Analysis, Process Improvement, Budgets, Program Management, Policy, Teamwork, Finance, Engineering, Auditing, Six Sigma, Aerospace, Continuous Improvement, Aeronautics, Composites, Catia, Aerodynamics, Helicopters, Aviation, Aircraft Maintenance, Value Stream Mapping, Manufacturing..., Avionics, Manufacturing..., Engineering Management, Systems Engineering, Earned Value Management, Root Cause Analysis
Education
Cowley College
Associates of Liberal Arts & Sciences
LeaseTeam, Inc. April 2015 - Present
LeaseTeam, Inc. July 2011 - April 2015
LeaseTeam, Inc. July 2009 - July 2011
Cox Communications June 2004 - July 2009
Intellitek June 2002 - June 2004
Memberworks March 1999 - June 2001
United States Air Force September 1992 - March 2000
Skills
Agile Methodologies, Microsoft SQL Server, SDLC, Visual Studio, IIS, Oracle, Mobile Applications, SQL, Management, .NET, Software Development, C#, XML, VB.NET, ASP.NET, Web Services, IBM iSeries, Databases, AJAX, Crystal Reports, Scrum, 2008 R2, Agile Project Management, Software Design, TFS, T-SQL, LINQ, Active Directory, JavaScript, WCF, SharePoint
Education
AIM Ledership Academy 2013 — 2014
University of Phoenix 2005 — 2008
BS, Information Technology
Community College of the Air Force 1992 — 2000
Inventory Systems
Cox Communications January 2006 - Present
Skills
Television, Video, VOD, Radio, IPTV, Digital Media, Broadband, Digital Video, Avid
Education
Community College of Rhode Island
Rhode Island College
Cox Communications August 2012 - Present
Cox Communications July 2010 - August 2012
Skills
Call Centers, Customer Service, Telecommunications, Troubleshooting, Carrier Ethernet, Metro Ethernet, Network Engineering, Technical Support, Broadband, Document Drafting, Technical Training, HFC, Broadsoft, DNS, Email Hosting, Cisco VoIP, TDM, Telephony, Vendor Management
Education
Penn State University 2013 — 2016
Bachelor of Science (B.S.), Organizational Leadership
Community College of Rhode Island 2008 — 2010
Associate of Applied Science, Network Engineering and Support
Zero Chaos December 2014 - July 2015
Cox Communications November 2001 - August 2014
Quadrant Software, LLC 1997 - 2001
Stream Intelligent Contact 1994 - 1997
Raytheon 1980 - 1992
Skills
Troubleshooting, Broadband, DOCSIS, Technical Support, Call Centers, Telephony, TCP/IP, HFC, Cables, Telecommunications, VoIP, Cable Modems, IP, Hardware, Fiber Optics, VOD, IPTV, Digital Cable, Wireless, Software Installation, Testing, Network Administration, Customer Service, ICOMS, Cable Television, Call Center, CMTS, Headend, DNCS, Networking
Education
Community College of Rhode Island 1979 — 1981
Electrical and Electronics Engineering
Cox Communications July 2005 - Present
Cox Communications May 2002 - July 2005
Intermedia January 1998 - September 2001
Shared Technologies September 1984 - January 1998
JWP Telecom 1991 - 1994
Standard Telecommunications 1984 - 1991
Skills
Financial Analysis, Purchasing, Process Improvement, Budgeting, Telecommunications, Access, Excel, Financial Reporting, Vendor Management, Management, Project Management, Leadership, Budgets, Call Centers, Cross-functional Team..., Wireless, VoIP, Analysis
Education
Monmouth University 1976 — 1978
BS, Business Administration
County College of Morris 1974 — 1976
AA, Business Administration
Unemployed - Looking for Work in Retail or Food Service February 2014 - Present
Cox Communications April 2013 - February 2014
Kansas Star Casino September 2012 - April 2013
Celebrity Cruises, Inc. July 2010 - September 2012
Skills
Casino, VIP, Security Management, Gaming Industry, Casino Gaming, Gaming, Security Training, Event Security, Crowd Control, Surveillance, Corporate Security, Security Operations, Physical Security, Hospitality, Workplace Violence
Education
Cowley College 2006 — 2015
Associate's degree, Business Administration, Management and Operations
Newburg R-II 1987 — 1994
Zion Technologies / Cox Communications April 2014 - Present
Cox Communications 2007 - 2013
Cox Communications 2000 - 2007
United States Air Force 1995 - 2000
United States Air Force 1988 - 1995
United States Air Force 1987 - 1988
United States Air Force 1985 - 1987
Skills
Engineering, Granite, MetaSolv, HTML scripting, Project Management, Data Analysis, Aeronautics, Metrology, Navigation, Boating, Master Scuba Diver, Private Pilot, Network Design, Wireless Networking, Network Architecture, Computer Network..., Fiber Optic Technology, Fiber Optic Networks, Cable Networks, Structured Cabling, Supervision, Management, Web Design, Network Engineering, Program Management, System Deployment, Ethernet, Telecommunications, Wireless, Troubleshooting, Networking, MPLS, VoIP, Leadership, Call Centers, Broadband, Telephony, Strategic Planning, Process Improvement, Team Leadership, IP
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), E-Commerce/Electronic Commerce
Southern Nazarene University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Community College of the Air Force 1989 — 1991
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Community College of the Air Force 1985 — 1988
Associate of Arts (A.A.), General Studies, 4.0
Cox Communications December 2014 - Present
Cox Communications February 2012 - December 2014
Cox Communications April 2009 - February 2012
New York Life June 2008 - April 2009
Jennifer Convertibles November 2006 - October 2008
Skills
Training, Leadership, Employee Training, Process Improvement, Management, Sales, Learning Management..., Customer Satisfaction, Employee Onboarding, Call Centers, Onboarding, Innovation, Training Delivery, Team Building, Data Analysis, Microsoft Office, Coordination, Organization &..., Team Leadership, Investments, Account Management, Retail, Customer Retention, Sales Operations, Customer Service
Education
Western Governors University 2012 — 2015
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
WPRI - Channel 12 2011 — 2011
Internship, Sports Media
Connecticut School of Broadcasting 2010 — 2010
Certification, Television & Radio Broadcasting and Production
Community College of Rhode Island 2002 — 2004
Associate of Arts (A.A.), Liberal Arts
West Warwick High School 1999 — 2002
H.S. Diploma, College Preparatory Studies
General Dynamics Information Technology August 2015 - Present
Air National Guard August 2014 - Present
Quantum Dynamics, Inc. August 2014 - July 2015
Criterion Systems January 2014 - August 2014
Air National Guard September 2011 - August 2014
General Dynamics Information Technology August 2006 - December 2013
On Command December 2000 - December 2005
Air National Guard February 1999 - May 2005
Cox Communications April 1999 - December 2000
US Navy February 1995 - February 1999
Skills
Program Management, Troubleshooting, System Administration, Security+, Security, Time Management, Negotiation, Mentoring, Supervisory Experience, Servers, Information Assurance, Networking, Network Administration, CompTIA Security, Security Clearance, Computer Security, Information Security, Management, Military, Leadership, Technical Support
Education
Friends University 2007 — 2009
2009 MBA, Business Administration and Management, General
Community College of the Air Force 1999 — 2007
2007 AS, Electronic Systems Technology
Friends University 2000 — 2002
2002 BS, Computer Information Systems
The Home Depot October 2010 - Present
US Air Force Reserve 2005 - 2013
Cox Communications November 2007 - July 2009
Skills
Multi Tasking, Cable Television, Customer Service, Leadership, Top Secret, Accounting, Microsoft Excel, Microsoft Word
Education
Community College of the Air Force 2005 — 2009
Associate of Science (AS), Electronic Systems Technology
Montgomery County Community College 1997 — 2003
Associate of Science (AS), Business Administration and Management, General
General Dynamics May 2009 - Present
VT Milcom September 2006 - September 2008
US Navy August 2003 - August 2006
Target February 2003 - August 2003
Cox Communications January 1999 - February 2003
Skills
Complex Problem Solving, Reading Comprehension, Time Management, Active Listening, Customer Service, Electricians, Microsoft Excel, Keynote, Microsoft Office, Microsoft Word, Military, Mac, Networking, OS X, PowerPoint, Strategic Planning, Servers, TCP/IP, Technical Writing, Typing, Ubuntu, Windows, Critical Thinking, Speaking, Coordination, Operations Analysis, Monitoring, Writing, Public Speaking, System Monitoring, Switches, Laptops, Routers, Troubleshooting, Testing, Electronics, Test Equipment, Process Improvement
Education
Community College of Rhode Island 2010 — 2015
Pursuing Associate's to transfer to URI for Bachelor's, Engineering
Navigation Electrician Submarines Apprenticeship School 2003 — 2004
Job Training for Naval job, Quartermaster, Electronics Technician, Interior Communications
Cox Communications September 2012 - September 2014
Cox Communications September 2012 - September 2014
Skills
Cpr Certified, Bilingual, Microsoft Word, Sales, Management, Real Estate, Technical Support, Fast-paced, Multi Tasking, Enthusiasm to learn
Education
Community College of Rhode Island 2007 — 2011
Associate's degree, Paralegal Studies
Cox Business April 2013 - Present
Cox Business April 2008 - April 2013
London Terrance Condominium Association February 2002 - October 2009
Cox Business September 2005 - April 2008
Cox Communications October 2003 - September 2005
Cox Communications July 2001 - October 2003
Cox Communications July 2000 - July 2001
Animal Care Services June 1998 - August 2000
PetSmart January 1998 - September 1998
PetSmart June 1997 - January 1998
Skills
Telecommunications, Call Center, Sales Operations, Switches, Metro Ethernet, DOCSIS, Customer Experience, Managed Services, Vendor Management, Call Centers, Broadband, VoIP, IP, Management, Solution Selling, Direct Sales, Customer Satisfaction, Optical Fiber, Telephony, Customer Service, Selling, Unified Communications, Sales, MPLS, Customer Retention, Networking, Salesforce.com, Wireless, Ethernet, New Business Development, Strategy
Education
Community College of Rhode Island 2006 — 2008
Environmental Engineering Technology/Environmental Technology
Rhode Island College 1992 — 1993
General Studies
Scituate High School 1988 — 1992
Diploma
Cox Communications April 2010 - Present
Cox Communications April 2009 - Present
Cox Communications April 2009 - April 2010
TIC The Industrial company March 2008 - September 2008
Georgia-Pacific LLC June 2007 - September 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Cable Television, Data Entry, Internet Services, Phone Skills, Multi-line Phone, Sales Management, People Skills, PowerPoint, Photoshop, Negotiation, Social Networking
Education
Concordia University 2006 — 2009
B.A, Business Administration; an emphasis in Marketing and Management
Concordia University Irvine 2005 — 2009
Bachelors of Arts, Business Administration
Trib Total Media August 2011 - Present
Trib Total Media May 2011 - August 2011
Trib Total Media September 2010 - August 2011
Trib Total Media September 2008 - September 2010
Daily Kent Stater September 2006 - May 2007
Cox Communications 2007 - 2007
Skills
Magazines, Newspapers, Graphic Design, Journalism, Editing, Publications, Copy Editing, QuarkXPress, Press Releases, Content Development, Social Media, Newsletters, News Writing, Photography, Illustrator, Management, Feature Articles, Editorial, Information Design, Photoshop, MultiAd Creator, Advertising, Proofreading, Writing, Managing Production, AP Style, Web Development, InDesign, HTML
Education
Kent State University 2003 — 2007
Bachelor of Science, Advertising/ Journalism
Point Park University 2008 — 2010
Master of Arts, Journalism
Community College of Allegheny County 2014 — 2015
Certificate, Multimedia Web Development
Cox Communications May 2010 - Present
Cox Communications January 2008 - May 2010
Cox Communications January 2004 - May 2008
Skills
Account Management, Direct Sales, Customer Service, Customer Retention, Sales, Cold Calling, Retail, Public Speaking, Solution Focused, Highly motivated..., Customer Experience, Sales Process, Call Centers, Customer Satisfaction, Sales Operations, Team Leadership, Team Building, Telecommunications, Leadership
Education
Community College of Rhode Island
Business Administration and Management, General
Constant Contact September 2014 - Present
Cox Communications January 2011 - March 2014
Cox Communications May 2011 - January 2012
Cox Communications January 2007 - January 2011
Cox Communications January 2006 - January 2007
Cox Communications January 2004 - January 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Management, Telecommunications, Coaching, Technical Support, Leadership, Team Building, Employee Training, Conflict Resolution, Motivational Speaking, Delegation, Strategic Planning, Time Management, Constructive Feedback, Kronos Timekeeping, Payroll, Sales Management, Performance Improvement, Staff Development, Sales, Performance Management, Team Leadership, Budgets, Customer Experience, Customer Retention, Training, Microsoft Excel
Education
Johnson and Wales University 2012 — 2016
Bachelor of Business Administration, Business Administration and Management, General
Community College of Rhode Island 2001 — 2002
Cisco
Women’s Medical Center of Rhode Island November 2013 - Present
Avon February 2013 - Present
Cox Communications March 2009 - October 2012
Cox Communications June 1997 - March 2009
Cox Communications January 1997 - June 1997
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Telecommunications, Time Management, Customer Service, Procedure Manuals, Travel Planning, Deposits, Kronos Timekeeping, Account Reconciliation, General Office Skills, Multi Tasking, Confidentiality, Oracle Reports, ICOMS, Private Investigations, Teamwork, Budgets, Forecasting, Financial Reporting, Accounting, Work Well Independently, Employee Relations, Customer Satisfaction
Education
Nasson Institute 1996 — 1996
Executive Secretarial Diploma
Community College of Rhode Island
Business
AppointmentPlus August 2013 - Present
Appointment-Plus May 2012 - August 2013
Merrill Lynch April 2011 - May 2012
Charles Schwab November 2009 - April 2011
Cox Media August 2008 - November 2009
Cox Communications October 2005 - August 2008
Skills
Business Development, Training, Analysis, Management, Recruiting, Banking, Advertising, Portfolio Management, Enterprise Software, Account Management, Sales, Strategic Planning, Customer Service, Integrated Marketing, Mobile Devices, Marketing, Leadership, Start-ups, Sales Process, CRM, Team Leadership
Education
Conservatory of Recording Arts and Sciences 2002 — 2003
Audio Engineering Ceritifications, Audiovisual Communications Technologies/Technicians
Entrepreneur January 2007 - Present
Verizon Wireless 2008 - 2009
Globalcom April 2000 - April 2007
Cox Communications July 1997 - April 2000
Skills
Team Leadership
Education
Community College of the Air Force
Associate, Science
University of Missouri November 2012 - Present
Alexander & Forrest Management Consultants July 2012 - Present
PlayPower, Inc. August 2011 - August 2012
Galls, Inc. / An ARAMARK Company February 2008 - April 2010
ESPN / Disney January 2006 - April 2007
Cox Communications March 2000 - January 2006
Motorola 1993 - 2000
Boeing / McDonnell Douglas 1985 - 1993
Federal Reserve Bank of Kansas City 1983 - 1985
Skills
Employee Engagement, Diversity & Inclusion, Performance Management, Talent Acquisition, Change Management, Organizational Design, Strategic Planning, Executive Coaching, Leadership Development, Employee Relations, Organizational..., Recruiting, Succession Planning, Management Consulting, Business Strategy, Human Resources, Staff Development, Coaching, Deferred Compensation, Training, Leadership, Employee Training, Employee Benefits, Personnel Management, Process Improvement, Talent Management, Executive Search, Onboarding, Organizational..., Career Development, Team Building, Workforce Planning, HR Policies, Human Capital, Hiring, HR Consulting, Culture Change, Employment Law, New Hire Orientations, Internal Communications, Management, Career Counseling, Labor Relations, Strategy, Benefits Administration, Conflict Resolution, HRIS
Education
Stanford Business School 2003 — 2003
Executive Education Certification, Strategic Planning
Cornell University 1996 — 1996
Executive Education Certification, Human Resources
Washington University in St. Louis - Olin Business School 1992 — 1994
MBA, Business Administration and Management, General
University of Missouri-Columbia, College of Business 1979 — 1983
Bachelors of Science, Business Administration
Columbia Public Schools
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
University of Missouri-Columbia
Frontier Communications May 2015 - Present
Republic Services January 2013 - May 2015
GE Lighting January 2012 - December 2012
Custom HR- Human Resources Consulting 2009 - 2012
Cox Communications January 2008 - March 2009
Saint-Gobain Performance Plastics 2006 - 2008
Carrier Corporation 2003 - 2005
Verizon 2000 - 2003
Skills
Employee Relations, HR Consulting, Compliance, Succession Planning, Benefits, Mergers and Acquisitions, Change Management, Organizational..., Compensation Analysis, International HR..., Employee Benefits, Leadership Development, Executive Coaching, Workforce Planning, Talent Management, Labor Relations, Job Analysis, Mergers, Personnel Management, Onboarding, mergers and acquisitions, HRIS, Mergers & Acquisitions, Technical Recruiting, Recruiting, Deferred Compensation
Education
Cornell University 1997 — 1999
MILR, Human Resources
State University of New York at Albany 1991 — 1993
Master of Social Welfare, Social Welfare Adminstration
Prairie View A&M University 1987 — 1991
Bachelor of Social Work, Social Work
Kimble High School
Kimble High School
Kimble High School
tw telecom January 2014 - Present
Comcast Cable May 2011 - January 2014
Cox Communications April 1999 - October 2010
Skills
Networking, LAN-WAN, Telecommunications, Cisco Routers, Juniper, CEP, CEA, Adtran, SIP Trunking, Fiber Optics, HFC, Routers, Network Engineering
Education
Community College of Aurora 2012 — 2015
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 4.0
Cox Communications March 2013 - Present
Full Circle Studios August 2008 - Present
Freelance December 1995 - Present
Ford Audio Video April 2012 - November 2012
The Music Group Studios March 2011 - January 2012
Kohl's Department Stores March 2010 - May 2011
Still Breathing June 2009 - October 2010
UCO - Small Business Development Center April 2010 - September 2010
Love's Travel Stops March 2006 - May 2010
Sets of Failure September 2008 - March 2009
Skills
Film Scoring, Music Production, Pro Tools, Music, Sound, Recording, Graphic Design, Social Networking, Songwriting, Audio Engineering, Drums, Band, Cubase, Music Industry, Rock
Education
Academy of Contemporary Music 2010 — 2012
Associates of Applied Sciences, Music Production, 4.0
Academy of Contemporary Music 2010 — 2012
Bachelors of Applied Technology, Music Production
Community College of the Air Force 1998 — 2006
Bachelors, communication
MetLife October 2013 - September 2014
City of Durham October 2013 - November 2013
CompuCom August 2013 - September 2013
Millennium Pharmacy Systems 2011 - 2012
ITW 2007 - 2011
Daydream theatre 2005 - 2010
CVS Caremark Corporation 2006 - 2007
Cox Communications 2005 - 2006
State of Rhode Island 2004 - 2005
Skills
Technical Support, Servers, Software Installation, Active Directory, Routers, CISCO Networking,..., Ghost, Rapid Deploy,..., CAT5 and COAX Wiring, VPN, Hardware firewall..., POS Hardware deployment..., Computer Repair, HTML, Wireless Networking, Computer Security, Technical Writing, Microsoft Certified..., Linux, A+ Hardware Repair, Vantive Databases, Microsoft Office Expert, MCSE, Visual Basic programming, Web Hosting, Login Scripts, Computer Animation, Computer Network..., Point of Sale systems, ELO Touch technologies, BTS Paging systems, USM Cisco HCS, CUCDM, Lync, CRM, Remedy, ICOMS,..., VoIP protocols SIP, Telepresence, Oracle, SQL, and Access..., Remote Administation, Software Deployment, DNS, Firewalls, Switches, Hardware, Microsoft Office, Networking, Cisco Technologies, Troubleshooting, VPN
Education
Community College of Rhode Island 2003 — 2005
Computer Systems Networking and Telecommunications
La Salle Academy 1999 — 2003
High School, College Prep with Focus in Computer Science
Comcast Cable June 2015 - Present
Comcast August 2011 - June 2015
Cox Communications April 2011 - August 2011
Cox Communications January 2009 - April 2011
Cox Communications October 2006 - January 2009
Comcast 2001 - 2006
AT&T Broadband /Comcast December 1999 - 2001
US Air Force 1987 - 1997
Skills
Organizational..., HFC, Fiber, Network Engineering, Broadband, DOCSIS, Optical Fiber, Leadership, Telecommunications, Process Improvement, IP, VoIP, SIP Trunking, Management, Software Documentation, Managed Services, Team Building, Product Management, WAN, Networking, Wireless, Call Centers, Fiber Optics, Telephony, Strategic Planning, Business Strategy, IPTV
Education
Gonzaga University 2010 — 2012
Masters, Organizational Leadership
Southern Illinois University, Carbondale 1996 — 1999
BS, Workforce Education and Development
Community College of the Air Force 1988 — 1989
AAS, Electronics
Community College of the Air Force 1988 — 1989
AAS, Instructor of Military Science
ALEX AND ANI April 2015 - Present
Alex and Ani August 2013 - April 2015
Cox Communications February 2011 - July 2013
Carrabba's Italian Grill January 2003 - January 2012
New York Life Insurance Company February 2009 - September 2010
Amalfi Fine Catering September 2008 - December 2008
Skills
Customer Service, Microsoft Office, Interpersonal..., Marketing, Strategic Financial..., Conflict Resolution, Social Media Integration, Categorical Data..., Direct Sales, Cross Functional Team..., CRM, Microsoft Word, Facebook, Teamwork, Email Marketing, Budgets, Sales, Merchandising
Education
Johnson and Wales University 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Rhode Island 2006 — 2009
Bachelors, Communications; Business
Community College of Rhode Island 2004 — 2006
General Studies
Bank of America April 2014 - Present
Cox communications January 2011 - Present
US Army July 1997 - May 2000
Skills
Team Leadership, Cross-functional Team..., Leadership Development, Product Launch, Inventory Management, Sales Management, Shrink Management, Loss Prevention, Employee Training, Instructor-led Training, Product Evaluations, Store Management, New Store Launches, Committed to Customer..., Customer Service, Customer-focused Service, Training
Education
Ellis University 2008 — 2009
Bachelor of interdisciplinary studies, Communications/ labor relations
Community College of Rhode Island 2000 — 2005
Assosciate in Business, Finance and Financial Management Services
Gillette Stadium Putnam Clubs November 2014 - Present
Cox Communications July 2007 - August 2014
Fidelity Investments March 2007 - March 2007
Bank of America February 2005 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Data Entry, Computer Hardware, Software Documentation, OS X, Social Networking, Leadership, Management, Event Planning, Team Leadership, Analysis, Project Planning, Sales, Project Management, System Administration, Coaching, Training, Inventory Management, Facebook, Windows 7, Access, Process Scheduler, Customer Satisfaction, Teamwork, Business Development, Data Analysis, Social Media, Time Management, Administration, Troubleshooting
Education
Community Kitchen 2014 — 2015
Culinary, Culinary Arts/Chef Training
University of Rhode Island 2014 — 2015
Servsafe Certified, Foods, Nutrition, and Wellness Studies, General
Community College of Rhode Island 1986 — 2003
Associate's degree, General Studies
Comcast Cable January 2014 - Present
Cox Communications September 2008 - January 2014
Perspectives Corporation March 2007 - September 2008
Education
Community College of Rhode Island 2006 — 2010
Associate of Science (A.S.), Criminal Justice/Police Science
Pottery Barn November 2013 - Present
Smithsonian Institution September 2013 - Present
ALife Management Co. May 2011 - Present
SEOinhouse.com July 2011 - January 2014
IASA December 2009 - May 2011
Texas Parks and Wildlife Department September 2008 - May 2009
Cox Communications June 2006 - March 2009
Skills
Marketing, SEO, Event Planning, Program Management, Management, Integrated Marketing, Start-ups, Editing, Marketing Strategy, Administrative..., Business Process..., Adobe Creative Suite, Vectorworks, Photoshop
Education
Corcoran College of Art and Design 2013 — 2016
Master of Arts (MA), Exhibition Design
Southwestern University 2006 — 2008
Visual Media, Communications, Art
Five Star Senior Living April 2015 - Present
CGL Electronic Security, Inc. February 2014 - April 2015
Sonesta Hotels; Reit Management & Research; Five Star Quality Care July 2013 - February 2014
Cox Communications August 2012 - June 2013
Cox Communications September 2006 - August 2012
Army National Guard August 1999 - August 2011
Cox Communications January 2002 - September 2006
TEKsystems August 2001 - December 2002
Verizon April 2000 - April 2001
Skills
Switches, Routers, Cisco Technologies, Troubleshooting, TCP/IP, Wireless Networking, Networking, VoIP, Wireless, Telecommunications, Network Engineering, Network Security, Technical Support, Servers, Cisco IOS, Network Design, Firewalls, Routing, Fiber Optics, RF troubleshooting, Software Installation, Testing, LAN-WAN, Cisco Routers, VPN, Network Architecture, Ethernet, Operating Systems, Telephony, Computer Repair, Field Installation, Network Installation, System Administration, VLAN, OSPF, System Deployment, IP, CCure, Access Control, IP CCTV, WAN, Security, Hardware, Computer Network..., Disaster Recovery, Routing Protocols, Network Administration, Windows Server, Cabling, Broadband
Education
Excelsior College 2013 — 2014
Associate's Degree, Computer Technology/Computer Systems Technology
Community College of Rhode Island 2012 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications (transfer to Excelsior)
St. Raphael Academy 1995 — 1999
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
D'Jordain Photography January 2013 - Present
Cox Communications 2009 - Present
Cox Media - Oklahoma December 2003 - June 2009
552nd CMSQ Computer Flight February 2002 - November 2003
552d Component Repair Squadron February 2001 - February 2002
552nd Communications Squadron February 2000 - February 2001
552d Component Repair Squadron April 1999 - February 2000
35th Communications Squadron April 1996 - February 1999
35th Communications Squadron April 1995 - April 1996
Skills
Telecommunications, Project Management, Strategic Planning, Team Leadership, Program Management, Microsoft Excel, Microsoft Office, Troubleshooting, Team Building, Integration, MS Project, Networking, Security, Training, Visio, Change Management, Disaster Recovery, Leadership, Management, Vendor Management, Budgets, Network Administration, System Administration, Analysis, Time Management, Call Centers, VOD, Windows
Education
Community College of the Air Force 1989 — 1992
AAS, Electronics Technology
South Carolina State University 1981 — 1983
IT
Orangeburg Wilkinson 1978 — 1981
Orangeburg Wilkinson HS 1978 — 1981
Accenture January 2007 - Present
Cox Communications 2007 - 2007
Target December 2005 - December 2006
Concordia Language Villages 1991 - May 2005
Skills
Program Management, Direct Marketing, Marketing, Digital Marketing, Campaign Managment, Marketing Process, Project Management, CRM, Strategic Planning, Telecommunications, Business Intelligence, Strategy, SaaS, Analytics, Business Process, Management, Management Consulting, Business Process..., Consulting
Education
Concordia College 1991 — 1997
BA, International Business & German
Ludwig-Maximilians Universität München / LMU Munich 1997 — 1997
Bachelor's degree, Political Science and Government
Cox Communications April 2015 - Present
Cox Communications June 2013 - August 2014
Cox Communications July 2007 - June 2013
Greenwood Credit Union May 2005 - July 2007
Skills
Customer Retention, Customer Service, Direct Sales, Retail, Telecommunications, Sales, Call Centers, Sales Process, Management, Leadership, Customer Experience, Account Management, Team Leadership
Education
Community College of Rhode Island 2003 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
MetLife April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - February 2014
Direct Energy January 2013 - June 2013
American Electric Power June 2011 - April 2012
Buy Buy Baby May 2011 - June 2011
Cox Communications July 2008 - February 2010
JCPenney October 2007 - August 2008
Skills
Cashiering, Customer Service, General Office Skills, Data Entry, 10 Key, Microsoft Office, Account Management, Typing, Computers, Lotus Notes, Technical Support, Sales, Call Center
Education
Community Care College 2012 — 2012
Diploma, Medical Billing & Coding
Tulsa Community College 2005 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Cox Communications October 2015 - Present
SeaWorld San Diego November 2014 - September 2015
UniversalBusinessListing.org a service of UBL Interactive, Inc. January 2014 - September 2015
Skills
Customer Service, Strategic Planning, Administrative..., Social Media, Social Networking, Leadership, Marketing Communications, Public Speaking, Facebook, Event Management, Team Building
Education
Crafton Hills College 1989 — 1999
Associate's Degree, Emergency Care Attendant (EMT Ambulance), 1A
Cox Business April 2015 - Present
Net Cenergy - Lifespan May 2014 - April 2015
Cox Communications September 2013 - March 2014
RadioShack July 2013 - September 2013
McDonald's July 2012 - July 2013
Amber Floors February 2010 - March 2013
Warwick Floors May 2010 - February 2011
Skills
Skilled Computer..., Skilled communicator, Very good with Customers, Work Well Independently, Works well in a team, Great With Sales, Highly detail oriented, Analytical Skills, Close Attention to..., Dependable Team Player, Friendly Personality, Goal Oriented, Highly Reliable, Highly motivated..., Integrity, Learning Quickly, Motivated self-starter, Open Minded, People-oriented, Phone Etiquette, Self-driven, Skilled Communicator, Team-oriented, Time Management
Education
Motoring Technical Training Institute 2013 — 2013
Graduate of MTTI, Computer Service Technician / Network Installer, 900 Hour Intensive Course
Community College of Rhode Island 2007 — 2010
Former Student of CCRI, CAD, Engineering, Computer Sciences
Saint Raphael Academy 2003 — 2007
Deploma
Cox Communications January 2014 - Present
Cox Communications June 2006 - December 2013
Cox Communications 2002 - 2006
Cox Communications 2000 - 2002
Skills
Bilingual-Spanish, Telecommunications, Telephony, Call Centers, Customer Satisfaction, Customer Service, Vendor Management, Microsoft Excel, VoIP, Broadband, Training, Customer Experience, Customer Retention, Troubleshooting, Salesforce.com, Technical Support, Networking
Education
Johnson & Wales University 2014 — 2018
Bachelor's Degree, Business Administration and Management, General
Community College of Rhode Island 2010 — 2014
Associate's Degree, Business Administration and Management, General
XO Communications April 2015 - Present
Level 3 Communications November 2014 - February 2015
tw telecom October 2006 - November 2014
COX COMMUNICATIONS April 2006 - September 2006
AT&T Local Network Services May 2004 - December 2005
YIPES ENTERPRISE SERVICES, INC October 2002 - November 2003
Ronson Communications and Information Systems April 2002 - August 2002
QWEST COMMUNICATIONS CORP. August 2001 - November 2001
QWEST COMMUNICATIONS CORP. March 2000 - August 2001
DANELLA ENGINEERING AND CONSTRUCTION. August 1997 - March 2000
Skills
Construction Management, Optical Fiber, Software Documentation, Networking, Telecommunications, Broadband, Process Scheduler, Procurement, Leadership, Management, Fiber Optics, DWDM, Ethernet, VoIP, Project Management, MPLS, T1, IP, Managed Services, Wireless
Education
Community College of Philadelphia 1988 — 1988
Site Engineering & Contract Specifications
Thomas Nelson Community College 1987 — 1987
AutoCAD Version 2.17, 2.6, and Release 9
Hampton University 1976 — 1979
Architecture
ISEP: International Student Exchange Programs March 2015 - Present
London Technology Services March 2015 - Present
Kentucky Housing Corporation May 2012 - March 2015
Progamming/Computer Consultant 2005 - March 2015
Legislative Research Commission May 2011 - April 2012
Cox Communications February 2010 - May 2011
Cox Communications November 2007 - February 2010
COX Communications May 2005 - November 2007
Skills
ASP.NET, VB.NET, .NET, C#, T-SQL, Microsoft SQL Server, Visual Studio, Databases, Web Applications, LINQ, XML, Visual Basic, Software Engineering, Programming, CSS, Entity Framework, Software Development, IIS, ASP.NET MVC, Web Services, SSRS, ASP, AJAX, Subversion, Database Design, OOP, Web Development, Software Design, JavaScript, Telecommuting, SQL Server, HTML, Windows, SQL, jQuery, WinForms, Application Development, Stored Procedures, XHTML, Regular Expressions, Inno Setup, ClickOnce, SQL Server 2000-2008, Database Development, Relational Databases, Agile Methodologies, TFS, Microsoft Office, JSON
Education
Cowley College 2010 — 2013
Associate's Degree, Computer Information Sciences, Cum Laude - 3.92 GPA
Morehead State University
Bachelor's Degree, BBA Small Business Management/Entrepreneurship, 3.93/4.0 GPA
Cox Media March 2013 - Present
Cox Communications May 2002 - March 2013
Skills
Sales, Sales Management, Customer Experience, Telecommunications, Call Center, Account Management, Call Centers, Customer Service, New Business Development, B2B, Online Advertising, Advertising
Education
Cowley College 2012 — 2014
Business Administration and Management, General
Cox Business 2008 - Present
Cox Communications August 2004 - January 2007
RGIS 1999 - 2002
Skills
Telecommunications, DOCSIS, Call Center, Network Design, Broadband, Troubleshooting, VOD, Cisco IOS, VoIP, IP, Project Management, Linux, Call Centers, Wireless, Cisco Technologies, Customer Service, Process Improvement, Networking, Fiber Optics, TCP/IP, Microsoft Office, Telephony, Switches, Network Engineering, Routing, OSPF, Technical Support, Ethernet, Routers, Cable Television, Computer Network..., OS X, Team Building, Visio, Training, Microsoft Excel, Social Media, BMC Remedy, Computer Hardware, Windows, IPTV, MPLS, Metro Ethernet, Customer Experience, Cabling, T1
Education
CCRI 2007 — 2011
in progress, Computer Engineering and Networking
Community College of Rhode Island
Computer Networking Technology Certificate
Cox Communications March 2011 - Present
Cox Communications, Inc. March 2010 - October 2010
SOUTHERN COMPANY SERVICES, Atlanta, GA July 2008 - December 2009
SCANA CORPORATION, Columbia, SC January 2001 - July 2008
PRIMESOUTH, INC., Columbia, SC February 1989 - December 2000
Skills
Talent Management, Leadership Development, Recruiting, Talent Acquisition, Employee Engagement, HRIS, Personnel Management, Workforce Planning, College Recruiting, PeopleSoft, Human Resources, Time Management, Employee Benefits, Leadership, Applicant Tracking..., Interviews, Hiring
Education
University of Oklahoma 1983 — 1983
Graduate studies in Applied linguistics
The University of Texas at Arlington 1982 — 1983
Graduate studies in Applied linguistics
Covenant College 1976 — 1980
BA, Biology
CVS 2012 - 2012
CCRI February 2010 - August 2010
Cox Communications June 2007 - August 2008
Skills
Customer Service, People Skills, Soft Skills, Troubleshooting, Computer Hardware, Help Desk Support, Networking, Printers, Security, Software Installation, Training, Windows 7, Network Administration
Education
Lincoln Technical Institute-Lincoln 2011 — 2012
Community College of Rhode Island
Lincoln Technical Institute
Information Technology
Windstream ConsultantPUR attitudeMay 2015 - Present
Windstream Communications September 2012 - Present
PAETEC December 2007 - September 2012
Cox Communications 2005 - 2007
RSL Communications, Inc. 2000 - 2007
RSL Communications, Inc. 2000 - 2007
Skills
SIP Trunking, MPLS, VoIP, Solution Selling, Hosted Services, Metro Ethernet, Carrier Ethernet, Network Design, Telecommunications, SIP, Managed Services, Data Network Design, Business Continuity, IPSec, Secure Remote Access, Web Conferences, Internet Telephony, Router Configuration, Wireless Security, Fiber Optic Networks, Fast Ethernet, Ethernet over Copper, Troubleshooting, Network Engineering, Routers, Sales Engineering, Network Architecture, Networking, Optical Fiber, T1, Telephony, Unified Communications, IP, Ethernet, Cisco Technologies, Co-location, Wireless
Education
Community College of Allegheny County 1991 — 1994
Community College of Allegheny County
Data Networking and Programming
Cox Communications July 2014 - Present
First Data Corporation January 2010 - April 2013
Scripps Networks July 2008 - January 2010
Georgia Technology Authority March 2007 - February 2008
Hewlett-Packard August 2000 - October 2005
Hewlett-Packard August 1996 - August 2000
Hewlett-Packard September 1993 - August 1996
Hewlett-Packard January 1990 - September 1993
Skills
Enterprise Architecture, Governance, CRM, Portfolio Management, ITIL, IT Service Management, SDLC, IT Strategy, IT Management, Disaster Recovery, Data Center, PMP, Cloud Computing, Vendor Management, Program Management, PMO, Process Improvement, Project Portfolio..., Infrastructure, Telecommunications, Business Process, IT Operations, System Deployment, System Administration, Project Management, Enterprise Software, TOGAF, Solution Architecture, Management, Leadership, Cross-functional Team..., Information Technology, Architecture, SharePoint, Integration, Business Process..., Security, Analysis, Strategy, Consulting, HP, Software Development, Agile Methodologies, SOA, Software Project..., Networking, Business Intelligence, Oracle, Outsourcing, Project Planning
Education
Kennesaw State University 2001 — 2002
MSIS, ERP Strategies
Excelsior College 1989 — 1992
BS, Technology
Community College of the Air Force 1976 — 1977
AAS, Technical Education
Aetna February 2015 - Present
Invensys/Schneider Electric November 2013 - December 2014
CR Bard March 2013 - November 2013
CVS Caremark January 2008 - March 2013
Cox Communications 2008 - 2008
Blue Cross & Blue Shield of Rhode Island 2004 - 2007
Hyatt Regency Newport 2003 - 2004
InterPay Payroll Service 1999 - 2002
Skills
Recruiting, Talent Acquisition, Sourcing, Human Resources, Leadership, Training, Employee Relations, HR Policies, Employment Law, Healthcare, Applicant Tracking..., Management, Project Management, College Recruiting, Contract Recruitment, Staffing Services, Executive Search, Performance Management, Temporary Placement, Organizational..., Talent Management, Customer Service, Onboarding, PeopleSoft, Hiring, Internet Recruiting, Vendor Management, Strategy, Succession Planning, Interviews, Employee Engagement, Technical Recruiting, Employee Benefits, Deferred Compensation, HRIS, Screening, Personnel Management, Workforce Planning, Employer Branding, Benefits Administration, HR Consulting, Employee Training, Screening Resumes
Education
Community College of Rhode Island
Cox Communications April 2011 - Present
Cox Communications October 2005 - March 2010
Education
Community College of Rhode Island 2006 — 2008
University of Rhode Island 2003 — 2004
Cox Communications May 2011 - Present
Cox Communications April 2007 - May 2011
United States Air Force January 1998 - April 2006
Skills
Logistics Management, Supply Chain Management, Inventory Management, Purchasing Management, Material Handling, Oracle Financials, Supply Chain, Inventory Control, Warehousing, Receiving, Logistics, Order Management, Purchase Orders, Order Processing, Distribution Center..., Warehouse Management, Project Planning, Strategic Planning, Cross-functional Team..., Purchase Management, Materials Management, Operations Management, Management, Software Documentation, MRP, Purchasing, Oracle E-Business Suite, Process Improvement
Education
University of Phoenix 2011 — 2013
Bachelor of Science, Management
Community College of the Air Force 2003 — 2005
Associate of Science, Logistics Management
University of Phoenix 2003 — 2005
Associate of Science, General Studies
Cox Communications May 2015 - Present
Cox Communications November 2014 - May 2015
Cox Enterprises November 1993 - November 2014
Castrovillari Law Offices 1988 - 1993
Skills
Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Troubleshooting, Budgets, Team Building, Broadband, Microsoft Excel, Microsoft Office, QuickBooks, Outlook, PowerPoint, Training, Microsoft Word, PeopleSoft, Access, Accounting, Accounts Payable, Payroll, Invoicing, Administrative..., Administrative..., Leadership, Process Improvement, Customer Experience, Legal Issues, VoIP, Business Process, Time Management, Team Leadership, Cross-functional Team..., Driving Results, Call Quality
Education
Cranston West School 1989 — 1990
Administrative Assistant Certificate
Community College of Rhode Island
Associate's degree, Accounting
Suddenlink Communications May 2006 - October 2009
Cox Communications August 2005 - May 2006
Teen Mania Ministries August 2003 - July 2005
Greenridge Realty May 2002 - May 2003
Teen Mania Ministries August 1999 - July 2001
Education
University of Texas at Tyler 2003 — 2006
BBA
Cornerstone University 2001 — 2003
Royal Bank of Scotland August 2012 - Present
Freelancer.com February 2009 - Present
Royal Bank of Scotland July 2011 - August 2012
Atos International (Formerly Siemens IT Solutions and Services) June 2009 - July 2011
The Stanley Works July 2007 - December 2008
The Stanley Works May 2006 - July 2007
Stanley Bostitch November 2004 - May 2006
Cox Communications July 2000 - January 2004
RadioShack September 1994 - February 2000
Skills
Analytics, Six Sigma, Visio, Public Speaking, Cross-functional Team..., Project Management, System Administration, Integration, Process Improvement, Business Process, Business Process..., Team Building, Operations Management, Business Intelligence, ERP, Continuous Improvement, Team Leadership, Logistics, Strategic Planning, Call Center, Telecommunications, Access, SAP, Management, SharePoint, Leadership, Business Analysis, Enterprise Software, Security
Education
Community College of Rhode Island 2005 — 2007
Cox Communications January 2013 - Present
Cox Communications November 2011 - January 2013
WICT 2008 - 2009
Cox Communications 1997 - 2000
TCI March 1993 - January 1997
Skills
Six Sigma, Management, Leadership, Project Planning, Process Improvement, Operations Management, Enterprise Software, Telecommunications, Call Centers, Networking, Vendor Management, Strategy, Integration, Cross-functional Team..., Performance Management, Team Building, Team Leadership, Program Management, Business Process..., Training, CRM, Change Management, Product Management, Customer Experience, Project Management, Wireless, Start-ups
Education
Johnson & Wales University 2005 — 2007
Community College of Rhode Island 1993 — 1995
ABM - Associate, of Business Management
Cumberland High School 1978 — 1981
High School
Cox Communications 2000 - Present
Skills
Call Center
Education
Community College of Rhode Island
Business Administration and Management, General
Cox Communications August 2014 - Present
Cox Communications June 2012 - August 2014
Cox Communications September 2010 - June 2012
Embrace Home Loans (formerly Advanced Financial Services Inc.) June 2009 - September 2010
Citizens Bank- CCO Investments December 2008 - April 2009
Home Loan Investment Bank, FSB April 2003 - July 2008
Home Loan & Investment Bank 2003 - 2008
The Herb Chambers Companies August 1999 - August 2002
Johnson & Wales University September 1995 - June 1999
Skills
Credit, Mortgage Lending, FHA, Refinance, Loans, Sales, Tech-savvy, Management, Customer Retention, Mortgage Banking, Banking, Selling, Finance, Underwriting, Negotiation, Leadership, Call Centers, Cold Calling, Credit Analysis, Investments, Sales Management, Loan Origination, Relationship Management, Financial Analysis, Customer Service, Account Management, Training, Sales Operations, Sales Process, Customer Satisfaction, Team Building
Education
Community College of Rhode Island 2011 — 2012
Information Technology
Johnson and Wales University 1995 — 1999
BA, Business Management
Community College of Rhode Island
Cox Communications August 2009 - Present
Cox Communications July 2006 - August 2009
Hyperion Solutions 1999 - 2006
Education
University of North Carolina at Charlotte - Belk College of Business 1995 — 1997
Accounting
Covenant College 1991 — 1995
Cox Communications September 2014 - Present
Cox Communications 2013 - August 2014
The Schwan Food Company 2010 - 2012
Catalyst Marketing 2009 - 2009
Sykes 2000 - 2009
Sykes October 2005 - June 2008
Skills
Call Centers, Six Sigma, Management, Process Improvement, Contact Centers, eWFM, Customer Service, Avaya, Quality Management, Analytics, Change Management, Executive Reporting, Call Center, Business Process..., Project Management, Situational Leadership, IVR, ACD, Visio, Performance Reporting, Project Planning, Voice of the Customer, Schedules, Financial Reporting, ACD Management, Lean Tools, Lean Operations, Lean Thinking, Decision Trees, Value Stream Mapping, Process Flow, Sales, Process Redesign, ROI Management, Cultural Awareness, Cultural Diversity, FMEA, Hiring Practices, Agent for Change, Sales Management, Sales Process, Business Travel, International Project..., iOS, New Business Development, Telecommunications, Real Time Monitoring
Education
Cowley College 1999 — 2000
Cox Communications August 2007 - Present
Cox Communications May 2005 - August 2007
Education
Community College of Rhode Island
Associate of Arts
Save the Bay October 2011 - Present
Atrion SMB January 2009 - October 2011
Cox Communications October 2008 - January 2009
Ross-Simons August 2008 - December 2008
Tim Hortons August 2007 - May 2008
Pizza Pocket September 2003 - May 2007
Skills
CCNA, CCNA Wireless, CCNA Security, MCTS Active Directory, Active Directory, Networking, VPN, Technical Support, Troubleshooting, Network Security, Leadership, Help Desk Support, Cisco Technologies, Windows Server, VMware
Education
University of Rhode Island 1999 — 2003
B.S., Management Information Systems
University of Rhode Island 1999 — 2003
Bachelors, Management Information Systems
Community College of Rhode Island
Callcap May 2013 - Present
Mac-n-Scott Solutions March 1998 - Present
Apple Consultants Network 2001 - Present
Cox Communications October 1999 - April 2013
Newer Technology, Inc May 1997 - December 2000
Pizza Hut November 1982 - December 1997
Skills
OS X, Mac OS X, iOS, Mac, iPhone, Telecommunications, iPad, Networking, Windows Server, Sales, Servers, Customer Service, VoIP, Windows, Integration, Computer Hardware, System Deployment, Professional..., Hardware, Management, Training, B2B, Technical Support, Marketing, Customer Retention, Wireless Networking, Wireless, Troubleshooting, Computer Repair, Network Administration, Software Installation, Active Directory, VPN, Network Design, Disaster Recovery, Firewalls, Network Security, Call Centers, VMware, Security, Virtualization, Leadership, Team Building
Education
Rensselaer Polytechnic Institute 1979 — 1980
Computer & Systems Engineering
Wichita State University 1980 — 1981
Electrical Engineering
Cowley College 1998 — 1999
General
Tabernacle Bible Church May 2010 - Present
Slosburg Company September 2009 - May 2010
Berry Companies April 2006 - August 2009
Cox Communications May 1998 - March 2006
Skills
Journal Entries, Account Reconciliation, General Ledger, Fixed Assets, Reconciliation, Accounts Payable, Mas 90, Reconciliations, Payroll Taxes, Financial Statements, Accounting, Sales Tax, Payroll, Bank Reconciliation, Accounts Receivable, Microsoft Word
Education
Concordia University-Ann Arbor 1985 — 1986
B.A., Parish Assistant
Oklahoma State University 1974 — 1978
B.S., Marketing/Accounting
Equinix June 2015 - Present
Bright House Networks October 2014 - June 2015
Cox Communications June 2014 - October 2014
Cbeyond 2010 - June 2014
CommX June 2002 - January 2010
Intellysis Consulting Group 2000 - 2002
2nd Century Communications 1998 - 2000
Intermedia Communications 1995 - 1998
Frontier Communications 1988 - 1995
United States Air Force 1985 - 1988
Skills
Product Management, Hosted VoIP, Ethernet, Sales Engineering, Management, Vendor Management, Cloud Computing, VoIP, IP, Computer Network..., Telecommunications, Process Improvement, Product Marketing, Unified Communications, SIP, IT Management, Solution Selling, Managed Services, Mobile Devices, Data Center, MPLS, Wireless, SaaS, Network Security
Education
Northwood University 1995 — 2008
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Monroe Community College 1988 — 1991
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Community College of the Air Force 1985 — 1988
The TJX Companies, Inc. May 2014 - Present
Cox Communications January 2013 - September 2013
CVS Caremark Corporation 2010 - May 2012
International Electronics Inc January 2003 - May 2009
Stream International February 2000 - September 2002
Skills
Networking, Security, Troubleshooting, Technical Support, Software Installation, Unix, Customer Service, Active Directory, Hardware, Management, VPN
Education
South Coast Center for Professional Development 2009 — 2010
Information Technology
Community College of Rhode Island 1995 — 1998
Computer Programming
Philips Healthcare September 2003 - Present
Bruguru.com January 2005 - Present
Epinions.com March 2000 - March 2014
Cox Communications 1999 - 2001
Fleet Bank 1994 - 1997
Skills
Cross-functional Team..., Six Sigma, Medical Imaging, Capital Equipment, Medical Devices, Process Improvement, Troubleshooting, Management, FDA, Product Development, Electronics, Lean Manufacturing, Software Documentation, ISO 13485, Continuous Improvement, DMAIC, Operations Management, Product Launch, Quality System, DICOM, Product Management, Healthcare, Healthcare Information..., Root Cause Analysis, X-ray, Field Service, Quality Assurance, Digital Imaging, PACS, Radiology, Testing, Hardware Diagnostics, Quality Management, Validation, Biomedical Engineering, Supply Chain, MRP, Operational Excellence, Manufacturing, HL7, Business Process..., Process Engineering, SAP, Program Management, Supply Chain Management, Materials Management, Design Control, Business Process, Ultrasound, MRI
Education
University of Rhode Island 1994 — 1996
Languages
Community College of Rhode Island 1990 — 1994
Associates, Liberal Arts
Choice Hotels International November 2014 - Present
Matrix Absence Management November 2010 - November 2014
Cox Communications November 1995 - August 2009
US Charge, a Division of US Credit Systems Inc. October 1991 - August 1994
US Army February 1987 - May 1991
Skills
Telecommunications, Call Centers, Account Management, Sales, VoIP, Customer Service, Customer Experience, Troubleshooting, Broadband, Technical Support, Team Leadership, HTML scripting, Microsoft Office, Coaching, Employee Training, Intranet, Workforce Management, Queue Management, Customer Escalation..., Call Routing, Customer Retention, Process Improvement, Customer Satisfaction
Education
Community College of the US Air Force 1987 — 1989
Certification, Electrical/Electronics Maintenance and Repair Technology
Golf Channel June 2011 - Present
CACI October 2009 - April 2014
Carney, Inc. May 2008 - September 2009
CACI International Inc July 2006 - May 2008
Cox Communications July 2000 - July 2006
US Air Force November 1979 - July 2000
Lockheed Martin January 1992 - June 1999
Skills
Program Management, Team Building, Customer Service, Project Management, Strategic Planning, CRM, Golf, Leadership, Management, New Business Development, Budgets, Negotiation, Project Planning, Training, Government, Change Management, Organizational..., Business Development, Coaching, Analysis, Cross-functional Team..., Account Management, Product Development, Public Relations, Marketing, Event Management, Event Planning, Public Speaking, Team Leadership, Fundraising, Leadership Development, Time Management, Proposal Writing, Microsoft Excel, Contract Negotiation, Networking, Management Consulting, Operations Management, Process Improvement, Access, Marketing Strategy
Education
University of Virginia 2005 — 2006
Masters Certification:
Development Dimension International 2002 — 2003
Certified Facilitator:
Community College of the US Air Force 1989 — 1992
AS
Community College of the US Air Force
Occupational Instructor Certification
Titleist Performance Institute
Certified Golf Fitness Instructor
UMD
BS
United States Golf Teachers Federation
Certified Golf Instruction
Accenture August 2002 - Present
TD May 2012 - September 2013
Cox Communications February 2010 - January 2012
Adecco February 2009 - February 2010
TIAA-CREF December 2006 - December 2008
Citizenship and Immigration Canada April 2004 - October 2006
Skills
Business Intelligence, Data Warehousing, Strategy, OBIEE, Project Management, Integration, IT Strategy, Analytics, Business Analysis, PMO, Requirements Gathering, Business Process..., Business Transformation, Management, Enterprise Architecture, Business Process, SDLC, Requirements Analysis
Education
Concordia University 2001 — 2002
Graduate Certificate, eBusiness
McGill University 1997 — 2000
Bachelor of Commerce, Information Systems, Finance
Dillon's Grocery October 2012 - Present
Cox Communications March 2010 - August 2012
Wal-Mart December 2007 - June 2010
CenturyLink March 2009 - March 2010
Embarq January 2008 - March 2009
Skills
Troubleshooting, Call Center, DSL, PowerPoint, Cable Television, Cable Modems, Outlook, Digital Cable, Digital TV, Wireless Routers, Modems, Windows, Windows XP Pro, Call Centers, Networking
Education
Cowley College 2005 — 2006
Associates, Business Administration
Newman University 2003 — 2005
History
Saturday's Gravy January 2014 - Present
Cox Communications February 2004 - Present
Freelance January 2000 - Present
Skills
Web Design, Adobe Creative Suite, Graphics, Layout, Web Development, Website Development, Website Creation, Typography, Art Direction, Logo Design, Graphic Design, Illustrator, Corporate Identity, Illustration, InDesign, Posters, Curriculum Design, Photography, Training, Public Speaking, General Awesomeness, Customer Service, Sales, Account Management, Team Building, Team Leadership, Telecommunications, Leadership, Microsoft Office, Process Improvement, Management
Education
Cowley College 2012 — 2015
Claricode February 2015 - Present
Aircuity March 2014 - February 2015
Aircuity September 2011 - March 2014
AVTECH Software, Inc. August 2010 - June 2011
Cox Communications April 2007 - January 2010
Skills
Technical Support, Troubleshooting, Computer Science, C, GCC, Git, C#, C++, Object Oriented Design, Version Control Tools, Oracle SQL Developer, Visual Studio, .NET, Cygwin, Assembly Language, Microsoft SQL Server, Active Directory, Switches, Team Leadership, Servers, Routers, Networking, Computer Hardware, VMware, TCP/IP, System Administration, Remote Desktop, Dameware, Windows, Ethernet, IP, Help Desk Support, Information Technology, DHCP, DNS, Printers, Routing, Hardware, Windows 7, Wireless Networking, VPN, Linux
Education
Dakota State University 2013 — 2017
Bachelor of Science (B.S.), Computer Science, 3.43
Community College of Rhode Island 2004 — 2012
Liberal Arts and Sciences/Liberal Studies, 3.49
Cox Communications July 2012 - Present
Cox Communications March 2011 - July 2012
Cox Communications July 2009 - February 2011
Cox Communications April 2007 - July 2009
Barnes & Noble August 2002 - April 2007
Barnes & Noble August 2001 - July 2002
Barnes & Noble September 1996 - July 2001
Best Buy August 1993 - August 1996
Skills
Team Building, Cold Calling, Sales, Account Management, Sales Management, Direct Sales, Customer Service, Customer Retention, Sales Operations, Call Center, Telecommunications, Leadership, Cross-functional Team..., Salesforce.com, Team Leadership, Training, Strategic Planning, Selling, Customer Satisfaction, Retail, Solution Selling, Call Centers, Sales Process, Customer Experience, Marketing, Management
Education
Community College of the Air Force 1986 — 1989
Assoc., Criminal Justice
Concord High School 1980 — 1985
Cox Communications November 2014 - Present
Cox Communications July 2012 - Present
Cox Communication April 2010 - July 2012
Cox Communications June 2009 - April 2010
Cox Business September 2008 - January 2009
Epsilon System Solutions April 2005 - April 2008
Skills
Network Engineering, Cisco IOS, Networking, Network Design, VPN, MPLS, BGP, Troubleshooting, Technical Support, Cisco Technologies, OSPF, DOCSIS, JUNOS, Metro Ethernet, Network Security, Routing Protocols, LAN-WAN, IP, WAN, Computer Network..., Ethernet, Backtrack, Cisco Firewall Security, IPSec, Cisco Fire, DMVPN, VRF, High Availability, EIGRP, QoS, Routing, Network Architecture, Routers, Switches, HSRP
Education
Community College of Rhode Island 2005 — 2009
Networking
Cox Communications April 2007 - August 2014
RadioShack August 2003 - April 2007
Accounting Offices of Scott L. Kessler, CPA, (Brother), August 1999 - November 2005
CORE Business Technologies, January 2000 - September 2001
Skills
VOD, Television, Call Centers, Video, Broadcast, TCP/IP, Technical Support, Troubleshooting, Testing, Sales, Computer Hardware, Networking, Customer Service, Databases, Broadband, Cabling, Wireless, Telecommunications, Team Building, Customer Satisfaction
Education
Roger Williams University 2001 — 2002
Comptia's A+ Certification
Roger Williams University 2001 — 2002
MCP Certification in Windows 2000/XP, Microsoft Certified Professional Program
Community College of Rhode Island
A.S. Degree in Business Administration, Accounting, Accounting
Cox Communications 2008 - Present
Cox Communications 1998 - 2008
US Air Force Reserve 1998 - 2003
United States Air Force Security Forces 1997 - 1998
United States Air Force Security Forces 1995 - 1997
United States Air Force Security Forces 1994 - 1995
Skills
Word, PowerPoint, Microsoft Office, Customer Relations, Excel, Microsoft Excel, Customer Service, Team Building, Microsoft Word, Project Management
Education
Community College of the Air Force 1994 — 1997
Criminal Justice/Law Enforcement Administration
American Airlines 2009 - 2013
ONE Gas 2000 - 2007
Cox Communications 1993 - 2000
Education
Community Care College 2013 — 2014
Certified Medical Assistant, Anesthesiologist Assistant
Tulsa Community College 1999 — 2001
Associate of Science (A.S.), Nursing Administration
Northeastern State University 1985 — 1987
Associate of Science (A.S.), Accounting and Finance
Naval War College March 2012 - Present
P3I March 2011 - March 2012
P3I April 2009 - March 2011
Cox Communications March 2008 - March 2009
Care New England September 2005 - February 2008
Unicom March 2005 - May 2005
Skills
Technical Support, Microsoft Exchange, Blackberry Enterprise..., Windows Server, Blackberry, Operating Systems, Laptops, Hardware, Software Installation, Group Policy, Troubleshooting, Printers, XP, Windows 7
Education
Gibbs College 2004 — 2005
PC Networking Operations and Support
Community College of Rhode Island
Technical Support Specialist
AT&T Digital Life January 2015 - Present
At&t Digital Life 2014 - January 2015
At&t Digital Life April 2013 - April 2014
Comcast Cable May 2006 - April 2012
Time Warner Cable 2005 - 2006
Cox Communications 2000 - 2005
A&R Metrocom 1998 - 2000
Skills
Customer Service, Communication, Technical Support, Quality Assurance..., CSG, ICOMS, Microsoft Office, Microsoft Word, Training Delivery, Microsoft Excel, Outlook, PowerPoint, Alarm Management, Project Management, Dispatching, Peer Support, Team Building, Team Leadership, Customer Satisfaction, Training, Vendor Management, Customer Retention, Call Centers, Telecommunications, Management, Troubleshooting
Education
County College of Morris 1995 — 1996
Business Administration and Management, General
First Bank March 2014 - November 2014
BBVA Compass September 2011 - March 2014
First Bank 2014 - 2014
Mass Mutual May 2011 - September 2011
JPMorgan Chase August 2003 - April 2005
Cox Communications January 2003 - July 2003
Charles Schwab June 2000 - November 2002
Schwab Institutional June 2000 - November 2002
Qwest Communications May 1999 - May 2000
American Express January 1997 - April 1999
Skills
Banking, Sales, Retail, Small Business Lending, Commercial Lending, Loans, Alternative Investments, Business Planning, Credit, Credit Analysis, Investments, Mortgage Lending, Portfolio Management, Relationship Management, Risk Management, Sales Management, Strategic Planning, Wealth Management
Education
Community College of the Air Force 1981 — 1983
Associate's degree, Electro-mechanical engineering
American Community School London England 1979 — 1981
GE Critical Power 2011 - Present
GE Energy 2008 - 2011
TEKsystems 2006 - 2008
Cox Communications 2005 - 2006
COMFORCE 2002 - 2005
Marconi 1999 - 2002
Reltec 1998 - 1999
Texas Air National Guard 1996 - 1999
United States Air Force 1991 - 1995
Skills
Engineering, Electrical Engineering, Six Sigma, Troubleshooting, Process Improvement, Project Management, Project Planning, Electronics, Integration, Power Generation, Power Plants, Telecommunications, Product Management, Cross-functional Team..., Operations Management
Education
Community College of the Air Force 1992 — 1994
Electrical and Electronics Engineering
Wayland Baptist University 1992 — 1993
Criminal Justice/Law Enforcement Administration
University of Phoenix
Business Administration and Management, General
Cox Communications September 2012 - Present
Cox Enterprises September 2006 - September 2012
Cox Communications 2001 - 2006
Skills
Firewalls, Switches, Troubleshooting, VPN, DNS, Routers, Windows Server, Servers, VoIP, TCP/IP, Data Center, Cisco IOS, Fiber Optics, Telecommunications, HFC, Metro Ethernet, Carrier Ethernet, Gigabit Ethernet, HD Video, Customer Service, Customer Experience, Broadband, Call Centers, Cisco Technologies, Wireless, Network Design, IP
Education
Community College of Rhode Island 2014 — 2016
Computer Networking
Mt Pleasant
High School, Health and Science Magnet Program
Tahoe Jewelry/The John Medeiros Brand March 2011 - June 2015
Cox Sports TV August 2002 - April 2010
Cox Sports TV 2004 - 2010
Cox Communications 2002 - 2010
Rhode Island Public Access TV August 2002 - May 2006
WSBE Rhode Island PBS 2000 - 2002
Skills
Television, Broadcast, Production, Television Production, Video, Video Production, Video Editing, Audio, Broadcast Television, Camera, Troubleshooting, Master Control, Public Relations, Windows, Problem Solving, Word, Microsoft Office, Supervisory Skills, Sound, Radio, Editing, Leadership, Digital Video, Networking, VOD, Microsoft Word, IPTV, Audio Editing
Education
New Horizons Computer Learning Center 2010 — 2010
Network+ Certification, Computer Networking, Cisco INCD1, INCD2
Community College of Rhode Island 1999 — 2001
AAS, Electronics
Cox Communications November 2014 - Present
Cox Communications December 2012 - Present
Upsource January 2012 - November 2012
TMC December 2010 - January 2012
MCI April 2004 - November 2010
Skills
Lap/Desktop..., Resolving Computer..., Software/Hardware..., Migration, Network Support-SOHO, Operating Systems-Win..., Microsoft..., TCPIP,NAT,DHCP,DNS,AD, Ticketing..., Construction/Operation..., Customer Service, Loss Prevention, Highly/Self Motivated, Warehouse Management, Money Management, Contracts, Contracts/Marketing/Sale..., Professional..., Norton Ghost / Server..., Stand-up..., Data Migration
Education
New Horizons Computor Learning Center 2011 — 2011
Network Support Technician, Certified : CompTia A+, Security+, Network+, MCP-MCDST Microsoft 2261-2262
Community College of Rhode Island 2000 — 2003
Associates Degree, AA
Cox Communications April 1996 - 2012
Cox Communications January 1996 - January 2010
Cox Communications 1996 - 2010
Grand Furniture 1993 - 1995
Skills
Network Operation..., OTDR & TDR training, Leakage monitoring and..., Plant maintenance and..., Cable system splicing..., -Spectrum Analysis of..., Basic Voice Over..., Multi-Layer Switching, WAN Design an, LAN Design and..., Intermediate Networking, Microsoft Windows Server, Intro. to Wireless..., Networking Technology, Desktop Technician I, Desktop Technician II, Comp Repair 1 A+ Hrdware, Computer Repair 2 A+..., Intro To Computers
Education
Community College of Rhode Island 2009 — 2011
Associate, Science; Computer and Networking Technology, Associate
New England Institute of Technology 2002 — 2004
associate, Electronic Technology
ePlus inc. October 2007 - Present
GTECH October 2007 - May 2013
Cox Communications September 2004 - September 2007
Skills
Microsoft Certified..., MCITP, MCT, CCENT, CompTIA A+ Certification, Networking, Citrix, DNS, Active Directory, Software Installation, Windows 7, Windows Server, Troubleshooting, Laptops, Technical Support
Education
Community College of Rhode Island 2010 — 2015
Community College of Rhode Island
Networking Technology
Cox Communications June 2006 - Present
cox communications September 2011 - March 2013
Verizon April 2005 - April 2006
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, Networking, Call Centers, Telecommunications, Windows, Broadband, Troubleshooting, Network Design, Visio, Wireless, Switches, VoIP, Cisco Technologies, Telephony, IP
Education
Community College of Rhode Island 1996 — 2000
Associate's Degree, microcomputing and MS office suite of products, 3.6
Quinsigamond Community College 2003 — 2003
A+/Network+ certification, comptia certification, 820
skillsoft internal web/vendor based training courses at Cox University 2006 — 2014
CISCO, network monitoring tools, business specific tools, please see attachment
self study
CCNA, NRS1
Cox Communications July 2011 - March 2014
TCIM February 2007 - March 2012
West Corporation October 2004 - February 2006
Education
Community Care College
Associate's degree, Medical Billing and Coding
Kellogg's handyman service March 2015 - Present
Cox Communications November 2005 - February 2015
Skills
Troubleshooting
Education
Corning Community College 1996 — 1998
None, Criminal Justice and Corrections
Celerity Lanier Elementary School August 2014 - Present
East Baton Rouge Parish School System August 2008 - Present
Cox Communications January 2005 - July 2008
M May 2003 - December 2004
Skills
Customer Service..., Technical Support, Educational Leadership, Information Technology, Food Industry, Data Entry
Education
Community College of the Air Force 2001 — 2002
Technical Certificate, Computer Communications/ Operations, TECHNICAL TRAINING
University of Houston 1999 — 2001
Bachelor's Degree, PSYCHOLOGY/ SPEECH PATHOLOGY, 14
SCOTLANDVILLE MAGNET HIGH SCHOOL 1995 — 1999
High School, ENGINEERING, 12TH