Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Time Warner Cable Business Class June 2012 - Present
Time Warner Cable Business Class May 2011 - August 2012
Time Warner Cable Business Class August 2010 - August 2011
Time Warner Cable Business Class August 2009 - October 2010
Cox Communications August 2008 - August 2009
BCS Consulting June 2007 - October 2008
Skills
PBX Configuration, SONET, Fiber Networking, Fiber, Troubleshooting, PBX, T1, Broadband, Telecommunications, Provisioning, IP, VoIP, Cisco, Ethernet, DWDM, Network Design, Network Operations, Switches, WAN, Wireless, Metro Ethernet, Telephony, Computer Hardware, Fiber Optics, TCP/IP, SIP, Routers, MPLS, Routing, LAN/WAN, DSL, Call Center, Network Administration, Data Center, Windows, Cabling, VPN, Customer Relations, Network Engineering, Customer Service, Problem Solving, Product Management, Firewalls, Team Building, Security, Operating Systems, BGP, Technical Training, Technical Documentation, Training Documentation
Education
DeVry University - Long Beach 2002 — 2005
Bachelor of Science, Network and Communications Management
DeVry University-Illinois 2002 — 2004
BS, Network and Communications Management
Cox Communications May 2014 - Present
Independent Consultant September 2013 - May 2014
3sage Consulting,LLC January 2013 - September 2013
Data Governance Society March 2012 - August 2013
SunTrust Banks, Inc. August 2009 - November 2012
Accenture April 2001 - January 2009
Skills
Data Warehousing, Business Intelligence, SDLC, IT Strategy, Portfolio Management, Program Management, Data Governance, Information Management, Business Process..., Business Development, Master Data Management, Data Quality, Management Consulting, PMO, Risk Management, Business Process, Business Requirements, Data Management, Analytics, Business Transformation, Governance, Business Analysis, Strategy, Process Improvement, Enterprise Software, Management, Financial Risk, Vendor Management, Mergers & Acquisitions, ETL, Banking
Education
DeVry University 1995 — 1998
Bachelor of Science, Computer Information Systems
Cox Communications March 2015 - Present
Cox Communications June 2010 - Present
Independent Telephone and Telecommunications Alliance (ITTA) September 2007 - June 2010
Iowa Utilities Board September 2005 - September 2007
Brown, Winick, Graves, Gross August 2005 - September 2005
Dickinson, Mackaman, Tyler & Hagen, P.C. 2002 - 2005
Qwest Communications August 1997 - March 2001
Iowa Utilities Board August 1995 - August 1997
Iowa State Senate 1989 - 1995
Skills
Budgets, Telecommunications, Media Relations, Marketing, Energy, Renewable Energy, Customer Service, Broadband, Natural Gas, Electricity, Energy Policy, Transmission, Public Speaking, Corporate Law, Contract Negotiation, Analysis, Business Strategy, CRM, Economic Development, Community Development, Government, Financial Analysis, Human Resources, Leadership, Legal Research, Legislation, Legislative Relations, Management, Policy Analysis, Policy, Politics, Public Policy, Public Relations, Strategy, Strategic Planning, Strategic Communications
Education
Drake University Law School 2000 — 2003
JD
Iowa State University - College of Business 1993 — 1995
MBA, Finance
Iowa State University 1985 — 1989
Bachelor of Arts (B.A.), Political Science and Government
National University October 2013 - Present
Cox Communications October 2012 - April 2013
Naval Medical Center San Diego December 2006 - August 2010
US Navy January 2003 - December 2006
Skills
TCP/IP, Ethernet, Troubleshooting, Customer Service, DHCP, Security Clearance, Technical Support, Microsoft Office, PowerPoint, Microsoft Excel, Human Resources, Leadership, Training, Navy, Social Media
Education
National University 2013 — 2015
Bachelor's degree, Computer Information Systems
DeVry University-California 2010 — 2012
Bachelors of Computer Information Systems Security
Chicago Public Schools November 2014 - Present
Orion's Mind, LLC. October 2013 - March 2014
Bottles to Books Learning Center November 2009 - May 2012
Bottles to Books Learning Center November 2009 - March 2012
Cox Communications October 2007 - March 2008
Fimat Facilities Management, LLC May 2005 - August 2006
Refco October 2001 - December 2004
Skills
Program Management, Team Leadership, Customer Service, System Administration, Community Development, E-commerce, Microsoft Office, Technical Support, Recruiting, Time Management, Networking, Project Management, Leadership, Management, Team Building, PowerPoint, Public Speaking, Social Networking, Training
Education
DeVry University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Western Illinois University 1995 — 1997
Business Management
George Henry Corliss HS 1991 — 1995
Diploma, General
Comcast February 2015 - Present
Comcast April 2013 - February 2015
Comcast September 2010 - April 2013
Budget Rent a Car of Atlanta November 2007 - September 2009
Cox Communications 2006 - 2007
Skills
Linux, Agile Methodologies, Integration, Telecommunications, Testing, Continuous Integration, DevOps, Network Administration, Networking, TCP/IP, Unix, Troubleshooting, DNS, Tomcat, Red Hat Linux, Servers, Technical Support, MySQL, Windows Server, System Administration, Network Security, Java, Data Center
Education
Drexel University 2011 — 2016
M.S., Information Systems
Hampton University 2000 — 2004
B.S., Computer Information Systems
Suddenlink Communications May 2013 - Present
Union Pacific Railroad January 2013 - March 2013
Cox Communications April 2009 - August 2012
Cox Communications April 2009 - August 2012
DeVry University January 2008 - December 2011
Sprint Nextel December 1999 - September 2008
Sprint LTD (CenturyLink) December 1999 - September 2008
Sprint (Embarq) January 1999 - January 2008
United States Marine Corps April 1989 - April 1995
Skills
TACACS+, Cisco IOS, Troubleshooting, Network Design, Windows Server, VMware, Blackberry Enterprise...
Education
DeVry University Henderson, NV 2008 — 2015
Associate of Science (AS), Network and System Administration/Administrator, 3.4 GPA
DeVry University 2008 — 2016
Bachelor of Applied Science (BASc), Computer Games and Programming Skills, 3.1
University of Alaska Anchorage 1995 — 1997
A+ Certification, Computer Science
Marriott International September 2013 - Present
Marriott International June 2012 - September 2013
Marriott International February 2012 - June 2012
Marriott International March 2011 - February 2012
Cox Communications January 2008 - March 2011
Cox Communications April 2007 - January 2008
Office Depot July 2005 - April 2007
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Sales, Hotel Management, Front Office, Customer Service, Event Management, Meeting Planning, Pre-opening, Management, Trade Shows, Resorts, Food & Beverage, Sales Management, Yield Management, Convention Services, Corporate Events, Tourism, OnQ, Total Account Management, New Business Development
Education
Iowa Western Community College
DeVry University
Cox Communications April 2014 - Present
Cox Communications March 2013 - April 2014
Cognizant Technology Solutions April 2009 - March 2013
Patni Computer Systems November 2006 - April 2009
The Coca-Cola Company 2005 - April 2009
Patni Computer Systems Limited, India 2004 - 2009
Windowmaker Software Pvt. Ltd. August 2004 - September 2004
MK institute of computer studies August 2003 - August 2004
Skills
Performance Center, CRM, Performance Testing, Integration Testing, Test Strategy, LoadRunner, Quality Center, QTP, Test Management, Test Planning, Test Automation, Wily Introscope, IBM Tivoli, SDLC, Agile Methodologies, HP QTP, HP Quality Center, Requirements Analysis, Regression Testing, Quality Assurance, System Testing, Testing
Education
Dharmsinh Desai Institute of Technology 1999 — 2003
Bachelors of Enginerring, Computer Eng.
Cabot Corporation 2015 - 2015
Cox Communications May 2013 - October 2014
Hewlett-Packard October 2012 - February 2013
Ricoh Americas Corporation 2011 - 2012
Hewitt Associates May 1995 - April 2011
Skills
Technical Support, Software Documentation, PeopleSoft, Call Centers, Windows Server, Networking, Enterprise Software, Help Desk Support, Troubleshooting, Data Center, Windows XP, Windows 7, Disaster Recovery, Leadership, Process Improvement, Vendor Management, VMware, DHCP
Education
DeVry University 2015 — 2015
Associate's degree, Accounting, graduation expected 12.2015
Choice Hotels International May 2015 - Present
QuEST Global August 2014 - May 2015
Titan Alarm Inc. October 2013 - March 2014
Self-employed 2006 - March 2014
Cox Communications April 2013 - October 2013
Skills
Teaching, Leadership, Microsoft Office, Public Speaking, Editing, Coaching, Adult Education, Customer Service, Microsoft Excel, Microsoft Word, Tutoring, Team Leadership, Time Management, Oracle, MySQL, .NET, C#, PHP, JavaScript, Visual Studio, Java, HTML5, CSS, SQL, System Development, Software Development, Database Design, Database Administration, Windows, Windows Server, Linux, SQL Server Management..., ASP.NET, VB.NET, Eclipse
Education
DeVry University 2014 — 2015
Bachelor of Science (B.S.), Computer Information Systems
DeVry University 2014 — 2015
Bachelor's degree, Computer Information Systems
Intrado January 2015 - Present
AFL October 2014 - January 2015
tw telecom, inc. December 2011 - August 2014
Nexgen Wireless, Inc. August 2011 - December 2011
Cablevision July 2009 - June 2011
Cox Communications March 2007 - November 2008
KB Home February 2006 - March 2007
Northrop Grumman Corporation October 2004 - October 2005
AT&T May 2000 - March 2004
Advantage Power Solutions November 1998 - March 2000
Skills
SCTE, Cabling, Cable Television, Cable Modems, Cisco Routers, Adva, Adtran, T1s, DS3, Structured Cabling, POTS, Cat 5, Wireless Broadband, Wireless Networking, Wireless Security, IP, Cisco VoIP, VoIP, Field Service, Field Work, Marine Corps, Switches, Troubleshooting, Software Installation, Networking, Cat5, Computer Network..., Ethernet, Optical Fiber, T1, Telecommunications, Testing, Wireless
Education
DeVry University 2000 — 2001
N/A, Telecommunications Management
William Floyd 1990 — 1994
High School, Art/Art Studies, General
Cox Communications January 2015 - Present
VeriStor Systems September 2014 - December 2014
Cox Communications April 2012 - December 2013
Sessions' Design January 2010 - April 2012
Skills
Marketing Strategy, Budgets, Purchasing, Sales, Construction, Financial Analysis, Account Management, Photoshop, Trade Shows, Selling, Leadership, Product Management, Retail, Contract Negotiation, B2B, Data Center, Training, Customer Service, Networking, Software Installation, Strategic Planning, Team Building, Cloud Computing, Direct Sales
Education
DeVry University-Georgia 2011 — 2012
Bachelor of Science in Technical Management, Computer Networking
Georgia State University 1995 — 1999
Yavapai Gaming Commission July 2011 - Present
Cox Communications February 2004 - May 2011
Maricopa Community Colleges July 2002 - May 2004
DuraSwitch Industries September 1998 - May 2002
Go Video Incorporated October 1987 - May 1998
Skills
Testing, Electronics, Surveillance, Switches, Video Production, Field Service, Field Training, Customer Service, Project Planning, Project Management, Events Coordination, Product Development, Research, Budget Process, Estimating, Problem Solving, Troubleshooting, Broadcast Television, Microsoft Office, Avid, Visio, Manufacturing, Software Documentation, Cabling, Editing
Education
DeVry University 2007 — 2010
Bachlor of Science Technical Management, Project Management, Summa Cum Luade
Asurion August 2014 - Present
Specialty Health Products February 2014 - June 2014
Paradise Valley Community College August 2013 - May 2014
East Valley Endocrinology March 2013 - August 2013
J-Curve Technologies December 2012 - March 2013
John C. Lincoln Health Network March 2012 - November 2012
Cox Communications March 2009 - January 2010
Skills
Technical Support, Customer Service, Telecommunications, Vital Signs, Injections, Patient Intake, Medical Records, Back Office, Orthostatics, Nerve Conduction, Phlebotomy, Social Media, Microsoft Office, Windows XP Pro, Windows Vista, Windows 7
Education
Paradise Valley Community College 2013 — 2015
Associate of Science (A.S.) to transfer into ASU, Engineering
Sanford Brown College 2011 — 2011
Diploma, Medical/Clinical Assistant
DeVry University
Cox Communications 2012 - July 2013
M. C. Dean 2011 - 2011
ARINC 2009 - 2010
PBS&J 2008 - 2009
Parsons Brinckerhoff 1989 - 2008
ADC Telecommunications 1997 - 1997
NAHB Research Center 1986 - 1989
Cox Communications 1984 - 1985
COMSAT 1982 - 1984
Public Broadcasting Service 1975 - 1982
Skills
AutoCAD MEP 2011, Revit MEP 2011, Techncal presentations, Proposal and RFP..., MS Office Suite, Microsoft Project, Familiarity with SDLC..., Technical presentations, Presentations, MS Project, Microsoft Office, Commissioning, Proposal Writing, DAS, Audio/ video engineering, Lighting and load..., RF engineering and..., frequency coordination, Test program planning, Budgeting, Scheduling, Leadership
Education
Georgia Institute of Technology 1997 — 2000
Drexel University 1972 — 1980
M. S. Engineering Management, Operations Research
Drexel University 1971 — 1972
MSEE, Communications/ Antennas
Drexel University 1966 — 1971
BSEE, Communcations
The George Washington University
Lightning protection course
General Motors April 2014 - Present
Cox Communications November 2012 - March 2014
Clarity Custom Reporting December 2008 - March 2013
A&I Solutions September 2006 - November 2008
InterCall February 2005 - May 2006
UPS Supply Chain Solutions March 2004 - February 2005
Knology February 2003 - March 2004
EDS June 1997 - April 2003
Skills
Clarity, ERP, PL/SQL, Oracle, SQL, Business Intelligence, Unix, Crystal Reports, SDLC, Microsoft SQL Server, Toad, Software Project..., Data Warehousing, Integration, ETL, Requirements Analysis, Software Development, XML, Business Analysis, Databases, Performance Tuning, Software Documentation, Data Migration, Systems Analysis, Telecommunications, Shell Scripting, Business Requirements, Stored Procedures, Requirements Gathering, Visual Basic, Database Design, T-SQL, Business Objects, Weblogic, MS Project, Solution Architecture, Visio, Enterprise Architecture, Agile Methodologies, Unix Shell Scripting, CRM, SOA, Agile Project Management, Erwin, Business Process, Quality Assurance, SharePoint
Education
University of Florida 1995 — 1997
MS, Computer Science
Drexel University 1992 — 1995
BS, Computer Science
Cox Communications October 2014 - Present
Skills
GCFE Certified Examiner, Information Technology, Data Recovery, Computer Repair, Software, Hardware, GCFE, Call Manager, IT Solutions, Forensic Analysis, Computer Forensics, Call Management, Computer Hardware, Ethernet, Operating Systems, Networking, WAN, Telecommunications, Troubleshooting, Software Documentation, Technical Support, Broadband, System Deployment, Wireless Networking, Windows, Network Engineering, VoIP, Cisco IOS, Telephony, Cisco Technologies, Help Desk Support, Switches, Network Design, Routers, Wireless, TCP/IP, Cabling, LAN-WAN, BMC Remedy, Call Centers, Servers, Computer Network..., Active Directory, DNS, Windows 7, Vendor Management, Learn New Software..., Problem Solving, Training, Knowledge Sharing
Education
Northern Arizona University 2013 — 2016
Bachelor of Science (BS)
DeVry University Phoenix 2013 — 2013
Bachelor of Science in Computer Information Systems
Estrella CC 2000 — 2001
Centennial High School 1997 — 2001
High School Diploma
Estrella Mountain College
Glendale Community College
Cisco August 2014 - Present
Meru Networks April 2012 - August 2014
Cox Communications April 2010 - April 2012
GCI - General Communication Inc. December 2008 - April 2010
AT&T 2003 - 2007
Skills
CCNA Cisco Certified..., CCAI Cisco Certified..., Allworx PBX Certified, Allworx, VoIP, Telecommunications, Wireless, Cisco Technologies, Ethernet, MPLS, Managed Services, Network Design, IP, Network Engineering, Solution Selling, Switches, CCNA, Cisco Certified, Unified Communications, Networking, Enterprise Software, WAN, Telephony, Broadband, Cloud Computing, OSPF, Wireless Networking, Sales Process, Routers
Education
DeVry University 2001 — 2005
Bachelor of Science Degree, Network and Communication Management, 3.2
Georgia Southern University 1994 — 1995
Cox Communications December 2012 - Present
CPI Communications December 2006 - December 2012
Skills
Telecommunications, Solution Selling, Sales Management, Time Management, MPLS, Networking, Disaster Recovery, Ethernet, LAN-WAN, SIP Trunking, Management, Account Management, Data Center, Managed Services, Sales, Salesforce.com, Leadership, Direct Sales
Education
Drake University 2005 — 2007
Master of Science, Leadership
Iowa State University 2001 — 2005
Bachelor of Science, Psychology
Law Offices of Styliades and Jackson April 2015 - Present
Drexel University School of Law August 2014 - Present
Capital One December 2013 - August 2014
AT&T Mobility October 2010 - September 2013
Alltel Wireless October 2007 - June 2009
Cox Communications October 2004 - February 2007
Cablevision February 2003 - May 2004
Skills
Public Speaking, Time Management, Research, Sales, Negotiation, Legal Research, Legal Writing
Education
Drexel University 2014 — 2017
Juris Doctor, Law
Norfolk State University 2012 — 2014
Bachelor of Arts (B.A.), Political Science and Government, Graduated Magna Cum Laude
Tidewater Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Social Sciences
Cox Communications March 2013 - Present
Cox Communications January 2002 - March 2013
Cypress Communications October 1999 - September 2001
Preferred Technical Services July 1996 - October 1999
Bektel, Incorporated July 1994 - June 1996
Skills
Vendor Management, Telecommunications, Broadband, Integration, Troubleshooting, System Deployment, PMO
Education
DeVry Institute of Technology 1993 — 1997
Bachelor of Science, Electronics Engineering Technology
Intel Corporation July 2012 - Present
Costco Wholesale June 2009 - September 2012
Cox Communications July 2008 - April 2009
Skills
Computer Hardware, MPLAB, Cisco IOS, Troubleshooting, OS X, Networking, Network Administration, Windows 7, Wireless, Firewalls, Virtualization, Windows Server, Linux, Active Directory, Software Documentation, Computer Security, Soldering, Operating Systems, Quality Assurance, Technical Support, Technical Writing, Help Desk Support
Education
DeVry University Phoenix 2009 — 2012
Electronics Computer and Technology, Electrical and Electronics Engineering
Mesa Community College 2008 — 2009
Cox Communications April 2013 - Present
CBeyond Communications January 2006 - Present
Deltacom July 1999 - November 2009
ITC Deltacom January 1998 - January 2005
MCI Corporation June 1997 - July 1999
Mci January 1997 - January 1998
Sprint January 1996 - January 1997
US Army 1989 - 1993
Skills
VoIP, SIP, MPLS, Telecommunications, DHCP, DNS, DS3, OC3, OC12, OC48, OC192, T1, ISDN, Ethernet, LAN/WAN, BGP, Fiber, Network Operations, Switches, Routers, IP, PRI, Cisco, TCP/IP, Adtran, Cisco IOS, Collocation, Cisco Technologies, Computer Network..., Co-location, LAN-WAN, Optical Fiber, Troubleshooting
Education
DeVry University 2010 — 2012
Associates Degree, Network Administration
DeVry University 2010 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Deerfield Beach High School 1985 — 1989
U.S. Army Signal School
Cocktailz & Candy February 2012 - Present
Cox Communications April 2006 - Present
2011 Lady Bug Club May 2009 - October 2011
Cox Communications April 2007 - May 2009
US Cellular September 2002 - August 2005
Time Warner Cable July 2000 - September 2002
Education
DeVry University 1998 — 2000
Assos., Computer Information Systems
DeVry University
US
Messmer H.S; Messmer H SGeneral Diploma
Cox Communications July 2015 - Present
Cox Communications January 2013 - July 2015
Cox Communications April 2011 - January 2013
Cox Communications October 2010 - April 2011
Skills
CCNP Certified, CCNA Wireless, CCNA, Routers, Troubleshooting, Cisco Technologies, Cisco IOS, Network Engineering, Switches
Education
DeVry University 2001 — 2001
Maine West High School 1994 — 1998
Orange Coast Title June 2015 - Present
Lead iD LLC January 2015 - June 2015
Cox Communications September 2011 - May 2014
Cox Communications September 2006 - September 2011
Cox Communications October 2003 - June 2006
Skills
C#, ASP.NET, ASP.NET MVC, SQL, Microsoft SQL Server, CSS, Object Oriented Software, JavaScript, HTML, Java, Visual Studio, C++, Customer Retention, Sales, Customer Service, Sales Operations, Call Centers, Customer Satisfaction, Direct Sales, Cold Calling, Customer Acquisition, Customer Engagement, Account Management, Building Customer..., Time Management, Up-selling, Cross Selling, Warm Calling, Marketing, Wireless, Microsoft Office, Customer Oriented, Management
Education
DeVry University 2012 — 2015
Bachelor's degree, Computer Information Systems
CastNET May 2014 - Present
Spencer Technologies August 2013 - May 2014
United States Air Force January 2013 - June 2013
Cox Communications October 2009 - January 2013
Daktronics July 2007 - October 2009
Planet Hollywood Resort and Casino June 2005 - July 2007
The Imperial Palace December 2000 - June 2005
Skills
Telecommunications, Broadcast, Troubleshooting, Video, VOD, IPTV, Integration, VoIP, Broadband, Active Directory, Vendor Management, Cisco Technologies, Data Center, Servers, Networking, Routers
Education
Florida State University 2008 — 2010
Master's degree, Management Information Systems
DeVry University-Illinois 2005 — 2006
Bachelor's degree, Technical Management
General Dynamics Information Technology September 2013 - Present
General Dynamics Information Technology July 2012 - Present
Vangent Inc July 2012 - March 2013
Vangent, Inc. October 2009 - July 2012
Fortune 5 Inc February 2009 - July 2009
Cox Communications May 2001 - January 2009
Cox Communications 2001 - 2008
Skills
Customer Service, Call Center, Process Improvement, Microsoft Office, Project Management, Call Centers, Training, Customer Satisfaction, Microsoft Word, Troubleshooting, Business Analysis, Telecommunications, Technical Support, Management, Outlook, Team Leadership, Leadership, Change Management, Vendor Management, Visio
Education
DeVry University 2007 — 2009
Masters, Business Administration
University of Phoenix
Masters of Business Administration
DeVry University 1999 — 2002
Bachelor, Computer Information Systems
DeVry University
Bachelor of Science, Computer Information System
EarthLink Business December 2013 - Present
Global Payments November 2012 - December 2013
Cox Communications August 2005 - October 2012
Cox Communications August 2001 - August 2005
Cox Communications August 2000 - August 2001
Sitel May 2000 - August 2000
US Army January 1998 - March 2000
US Army August 1996 - January 1998
US Army August 1993 - August 1996
US Army August 1991 - August 1993
Education
Lanier Technical College 2007 — 2009
Computer Systems Networking and Telecommunications
Gwinnett Technical College 2004 — 2006
Computer Systems Networking and Telecommunications
DeVry University-Georgia 2001 — 2004
Telecom Management, 3.2
Mississippi State University - College of Business and Industry 1989 — 1991
Business Administration and Management, General
Hinds Community College 1987 — 1989
Associate of Arts (A.A.), Business Administration and Management, General, 2.8
Stephen D Lee Senior High School 1983 — 1989
High School Diploma, General Studies
SleepEZ September 2014 - Present
Tagglar February 2014 - August 2014
JEL Enterprises November 2011 - February 2014
Crystal IT March 2010 - August 2011
Cox Communications June 2008 - January 2009
DeVry University June 2007 - June 2008
Skills
C++, Programming, DirectX, OOP, Android, C#, MySQL, Visual C++, UML, Databases, Visual Studio, OpenGL, PHP, Apache, C, .NET, Software Development, Cross-platform..., JavaScript, HTML, CSS, Node.js, MongoDB, Java, Distributed Databases, Nginx
Education
DeVry University 2006 — 2010
DeVry University Phoenix, AZ
Game and Simulation Programming
Cox Business January 2014 - Present
Cox Communications February 2005 - December 2013
Entree Express 1997 - 2001
Skills
Customer Service, Telecommunication..., Community Organizing, Event Planning, Vendor Management, Broadcast, VOD, Account Management, Digital Media, Broadcast Journalism, Project Management, VoIP, Radio, Telecommunications, Television, Broadcast Television, Broadband, Nonprofits, Construction, Cable Broadband, Entertainment, DOCSIS, IPTV, Digital Cable, Cable Television, Telephony, HFC, Digital Video, Call Centers, Headend, Mobile Devices, Wireless, CMTS, Computer Network..., Cabling, Social Media Marketing, Social Networking, Radio Broadcasting, Strategic Partnerships, DTT, Cable Networks, Cable Modems, DVB-S2, DTH, DVB-C, Viero, Pathfire, CNN Pathfire, PromoSuite, DVB-H
Education
DeVry Institute of Technology 2012 — 2015
Computer Systems Networking and Telecommunications
Fairfield High school
Lahainaluna High School (maui) 1989 — 1991
Cox Communications March 2015 - Present
Packet Host September 2014 - January 2015
Internap September 2012 - September 2014
Internap February 2011 - September 2014
Internap January 2007 - February 2011
Steelbox October 2004 - January 2007
Skills
Network Architecture, Network Administration, Network Design, Network Engineering, DevOps, Network Security, C++, C, C#, Python, Perl, Ansible, Open Source, OpenStack, Linux, FreeBSD, Solaris, Java, JavaScript, Data Structures, Algorithm Design, Graph Theory, Combinatorics, Juniper Technologies, Cisco Technologies, Brocade, Adva, Infinera, Analytics, Git, IPv6, Emacs Lisp, RESTful WebServices, Docker, x86 Assembly, LAMP, Nginx, Arista, A10, Linux KVM, Proxmox, Routing, VPN, Networking, OSPF, BGP, IP, Cloud Computing, WAN, Ethernet
Education
Georgia State University 2013 — 2019
Doctor of Philosophy (Ph.D.), Computer Science - in progress
Southern Polytechnic State University 2011 — 2013
Graduate Certificate in Computer Science, Computer Science
DeVry University 2002 — 2004
Bachelor's degree, Network and Communications Management, 3.97
Strategic Marketing and Printing LLC January 2013 - Present
International Allstars July 2000 - Present
I.E.C Marketing, Inc. January 2003 - January 2015
Windstream Communications April 2013 - April 2014
Cox Communications January 2012 - April 2013
AT&T Mobility June 2009 - June 2011
Verizon Wireless September 2006 - May 2009
Skills
Wireless Solutions, Consultative Selling, Solution Selling, Wireless, M2M, Carriers, Sales Management, Direct Sales, Customer Retention, B2B, Account Management, Contract Negotiations, Cold Calling, Telecommunications, Selling, Sales Growth, Customer Satisfaction, Sales Operations, Sales Process, New Business Development, Sales Presentations, Mobile Solutions, Customer Acquisition, Relationship Development, Retail, Broadband, Product Marketing, Networking, Sales Motivator, Incentive Programs, Business Networking, Volunteering, Sales, Marketing, Salesforce.com, VoIP, Customer Experience, Trade Shows, Mobile Devices, Business Development, Direct Marketing, Product Management, Team Building, Quotas, Social Networking, Social Media Marketing, Wireless Networking, Cellular Communications, Business Planning, Recruiting
Education
Kaplan University 2014 — 2014
Certification, Life & Annuity Insurance
DeVry University 2011 — 2011
Business Adminstration
Cayce Reilly School of Massotherapy 1999 — 2000
Certified Massage Therapist, Anatomy and Physiology.
Tidewater Community College 1997 — 2000
Business Marketing
GCA Services Group September 2013 - Present
GTS LLC July 2011 - Present
Walmart May 2011 - July 2011
Cox Communications May 2008 - October 2010
US Army April 2004 - March 2008
N.E.W. Customer Service Companies, Inc September 2002 - April 2004
Skills
Accounting, Finance, Financial Accounting, Customer Satisfaction, Customer Service, Security, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Security Clearance, Information Security, Guarding, Spreadsheets, RF, Telecommunications, Cashiering, Access, Troubleshooting, Networking, Software Installation, Telephone Skills, Satellite Communications, Leadership, Security Training, Teamwork, Firearms, Outlook
Education
DeVry University 2008 — 2012
Bachelor of Science (BS), Accounting
Cox Business March 2012 - Present
Cox Business December 2009 - March 2012
Cox Business February 2008 - December 2009
Cox Communications January 2007 - February 2008
Cox Communications November 2005 - January 2007
Skills
Project Management, Project Planning, Managed Services, IP, VoIP, Leadership, Telecommunications, Process Improvement, Customer Service, Microsoft Office, Adobe, Troubleshooting, Strategic Planning, Business Strategy, Programming, Multi Tasking, Management, Customer Satisfaction, CRM, Cross-functional Team...
Education
Western Governors University
Bachelor's Degree, Computer Science - Software
Rio Salado College
General Classes
DeVry University Phoenix 2004 — 2005
Bachelor of Science (BS), Computer Science
College of Saint Scholastica - Duluth, MN 2002 — 2004
Bachelor of Science (BS), Computer Science
Monticello High School
Syniverse August 2014 - Present
Syniverse Technologies January 2013 - Present
Cox Communications June 1996 - January 2013
Cox Communications 2004 - 2006
US Air Force Reserve July 1997 - July 2005
Cox Communications 2003 - 2004
Cox Communications 2001 - 2003
Cox Communications May 1999 - April 2001
TCA Cable September 1998 - May 1999
Internet Tyler June 1996 - July 1998
Skills
Telecommunications, Security, VoIP, Cross-functional Team..., Systems Engineering, TCP/IP, Team Building, Team Leadership, Networking, Process Improvement, Cloud Computing, Leadership, DOCSIS, PacketCable, TR-69, RADIUS, Cisco Technologies, CMTS, Middleware, SNMP, Unix, Perl Script, Apache, RedHat, VPN, IP, OSI Model, IPv6, IPv4, Sun, Solaris, Mac OS X, Web Applications, IPDR, Cable Broadband, Internet, Network Security, IT Outsourcing, doing business in China, Red Hat Linux, Perl, Servers, System Deployment, Hardware, Integration, Linux, Operating Systems, Virtualization, DNS, Data Center
Education
DeVry University
Network and Communications Management, Computer Systems Networking and Telecommunications
Cox Communications September 2013 - Present
Windstream Communications May 2012 - January 2013
PlusOne Communications July 2009 - September 2011
Teleperformance October 2007 - March 2009
Cottage Industries January 1985 - January 2007
Ketch Marketing January 2000 - January 2003
Skills
Technical Support, Windows 7, Windows XP, Networking, Visual Basic, Troubleshooting, Hardware, Management, Training, Microsoft Project, Computer Hardware, Telecommunications, Routers, Customer Satisfaction
Education
DeVry University 2009 — 2011
BA, Technical managment
National Institute of Technology 2004 — 2006
Asociates C.I.S, Computer Information Science
Widener University August 2014 - Present
Cox Communications November 2011 - August 2014
American Cancer Society May 2011 - November 2011
Cbeyond March 2006 - February 2011
Quest Diagnostics August 1999 - October 2005
Skills
Business Analysis, Business Process, Networking, Quality Assurance, Analysis, Requirements Analysis, SDLC, Servers, Software Documentation, Telecommunications, Testing, Troubleshooting, Visio
Education
DeVry University
Bachelor's of Science, Computer Information Systems
Salt River Project August 2013 - Present
Salt River Project February 2013 - July 2013
Salt River Project September 2010 - February 2013
Salt River Project December 2007 - December 2010
Cox Communications March 1996 - January 1999
Syntellect 1999 - 1999
Skills
HIPAA, Business Analysis, Software Documentation, Process Improvement, SharePoint, Program Management, Leadership, Management, IT Strategy, Analysis, Change Management, Business Process, Strategy, Active Directory, Integration, Vendor Management, Business Strategy, SDLC, IT Management, Business Process..., Disaster Recovery, Team Leadership, Visio, CRM, Business Intelligence, Requirements Analysis, Cross-functional Team..., PMP, ITIL, Project Management, Requirements Gathering, Business Relationship..., Relationship Management
Education
DeVry University 1996 — 1999
Bachelor, Electronic Engineering Technology
BRMI
BRMP
Leadership West
Cox Communications July 2015 - Present
Manheim March 2014 - June 2015
Autotrader US August 2011 - March 2014
Autotrader US July 2008 - July 2011
Macy's 2007 - 2008
BellSouth 2007 - 2008
Chevron 2007 - 2007
TSYS 2006 - 2007
Cingular 2006 - 2006
Compu Credit 2005 - 2006
Skills
Data Modeling, SDLC, Informatica ETL Testing, SSIS ETL Testing, Data Stage ETL Testing, OBIEE ETL Testing, Microsoft Dynamics CRM..., Seibel CRM Testing, Business Object Testing, MicroStrategy Testing, SSRS Report Testing, Hyperion Report Testing, Google analytics, Data validation, SAS Testing, Microsoft SQL Server, Teradata Data Warehouse, Oracle Financial, Netezza, Mainframe Testing, MDM Implementation..., Peoplesoft Testing, Data Warehousing, Business Intelligence, SQL, Data Validation, Data Migration, User Acceptance Testing, Unix, SSIS, DB2, Google Analytics, Integration, Agile Methodologies, Oracle, ETL
Education
Devry University 2000 — 2003
Bachelor's degree, Information Technology, 3.4
Dhaka Bishwabidyalaya
Union Wireless September 2014 - July 2015
US ARMY TRADOC G-2 (CGI FEDERAL) October 2012 - September 2014
US ARMY TRADOC G-2 HTS (OVERWATCH SYSTEMS) September 2011 - October 2012
US NAVY NGEN PROGRAM (WYLE) September 2009 - September 2011
Cox Communications April 2007 - September 2009
Compass Technology May 2005 - April 2007
Lillian Vernon November 2004 - April 2005
Coldwater Creek March 2004 - November 2004
Coldwater Creek June 2002 - March 2004
Coldwater Creek January 2000 - June 2002
Skills
IT Strategy, IT Management, IT Executive Management, Enterprise IT Strategy, Business Intelligence, SDLC, Enterprise Architecture, IT Project & Program..., Program Management, ITIL, ITIL Service Strategy, Capital Budgeting, ITIL Implementation, Project Management, IT Service Management, Operating Budgets, IT Enabled Business..., Cloud Computing, Cross-functional Team..., PMO, CRM, Software Development, Strategy, Data Warehousing, Information Technology, Microsoft SQL Server, Management, Professional Services, Team Leadership, Project Planning, PMP, Integration, Architectures, Project Portfolio..., Software Project..., SharePoint, Agile Project Management, Business Process, Agile Methodologies, Resource Management, Data Center, Business Process..., Systems Analysis, MS Project, Enterprise Software, Business Process..., Business Requirements, PgMP, MBA
Education
Florida Institute of Technology 2012 — 2015
Master of Business Administration (MBA), 4.0
Florida Institute of Technology 2012 — 2015
Master of Science (MS), Management Information Systems and Services
DeVry University 2003 — 2005
Bachelor of Science (BS), Technical Management, 4.0
United States Naval Academy 1993 — 1996
Naval Architecture and Marine Engineering, 3.4
Moffat County High School 1988 — 1993
Diploma
Skyriver Communications December 2004 - Present
HP Technologies (Formerly EDS) November 2003 - December 2004
Cox Communications January 1998 - April 2003
Gtech Corp April 1986 - December 1997
Skills
Operations Management, Start-ups, Vendor Management, Cloud Computing, Budgets, Project Management, Team Leadership, Wireless Broadband, Strategic Planning, Web Applications, Windows, Management, Sales, Golf Equipment, Golf Clubs, SQL, Team Building, New Business Development, Telecommunications, Solarwinds, NetSuite, MS Excel Pivot Tables, Strategy, Business Development, Salesforce.com..., Managed Services, Customer Service, Wireless, Leadership, VoIP, Product Development, Golf, Contract Negotiation, Sales Management, Sales Operations, CRM, Call Centers, Negotiation, Salesforce.com, Remedy Administration
Education
San Diego Mesa College 2009 — 2011
Psychology
DeVry University-California 1985 — 1987
BS, Communications and Electronics, A
On the Job Training
Business Administration and Management, General
Samsung February 2008 - January 2012
ClubCorp November 2004 - February 2007
Qwest Communications October 2003 - September 2004
Cox Communications March 2001 - December 2002
Netzee December 1999 - November 2000
Automatic Data Processing June 1997 - May 1999
Houston Cellular May 1995 - June 1997
Sprint Nextel 1990 - 1995
Kraft Foods 1980 - 1990
Skills
Segmentation, Marketing Strategy, Product Marketing, Promotions, Marketing Management, Integrated Marketing, Market Planning, Product Management, Cross-functional Team..., Advertising, Online Advertising, Media, Digital Media, Brand Positioning..., Budgets, Strategic Partnerships, P&L Management, Competitive Analysis, Strategy, Brand Management, Direct Marketing, Start-ups, Customer Insight, CRM, B2B, Sales Management, Sales, Pricing, Strategic Planning, Product Development, Marketing, Leadership, Market Research, Product Launch, Market Analysis, Go-to-market Strategy, Multi-channel Marketing, Customer Acquisition, Entrepreneurship, Mobile Devices, Brand Architecture, Mobile Marketing, Positioning, B2B Marketing, Strategic Thinking, Analytics, Brand Awareness, Digital Marketing, Brand Development
Education
Kellogg Graduate School of Management
MBA
Drake University
BSBA
Verizon July 2013 - Present
Verizon November 2007 - July 2013
Verizon March 2006 - November 2007
Cox Communications July 2004 - January 2006
Skills
WAN, Call Center, Telecommunications, Customer Satisfaction, Troubleshooting, HTML, Technical Training, Call Centers, Employee Training, Training & Development, Virtual Training, Adobe Creative Suite, Adobe eLearning Suite, CSS, JavaScript, Java, Computer Hardware, Networking, Operating Systems, Security, Testing, Business Analysis, Cloud Computing, Social Networking, Technical Writing, Software Development, Database Applications, Instructor-led Training, Training Delivery, Training, VoIP, LAN-WAN, Instructional Design, Management, Software Documentation, Windows, Visio, Vendor Management
Education
DeVry University 2008 — 2013
BS, Technical Management - Business Information Systems, 3.82
Thomas Nelson Community College 2004 — 2007
AS, Information Systems Technology
Apriva November 2014 - Present
Charles Schwab March 2014 - October 2014
Cable One October 2011 - March 2014
Cox Communications February 2011 - October 2011
State of NY Metropolitan Transportation Authority September 2010 - December 2010
Insight Global August 2009 - September 2010
Time Warner Cable January 2007 - April 2009
Skills
Technical Writing, IP Networking, Ethernet, Network Engineering, Network Administration, Network Design, OSPF, EIGRP, RIP, Firewalls, Cisco Catalyst Switches, BGP, Project Management, Cisco IOS Scripting, Multi-layer Switches, CMTS, Visio, Illustrator, Photoshop, SQL, Alcatel-Lucent AOS, IP, Switches, Cisco Technologies, Troubleshooting, Cisco IOS, Servers, Metro Ethernet, JUNOS, Cisco Nexus, Cisco Certified, ISIS, OTV, MPLS VPN, IPv6, MPLS, IGMP, IP Multicast, Routing
Education
DeVry University 2006 — 2010
Bachlors of Professional Studies, Network and Communication Management/Network Engineering
Cox Communications 2004 - 2015
BellSouth.net 1998 - 2004
Compris Technologies April 1996 - October 1996
Georgia Army National Guard 1992 - 1996
Skills
Security, Network Security, CISSP, Vulnerability Assessment, Information Security..., ISO 27001, Penetration Testing, Security Audits, IDS, Deployment, Vendor Relations, Architecture, Firewalls, Network Design, Solution Design, IT Governance, System Administration, Team Building, Strategic Planning, Engineering, Service Delivery, Computer Security, Vendor Management, TCP/IP, Network Engineering, Data Center, Disaster Recovery, Solaris, Checkpoint, Solution Architecture, Vulnerability Management, Network Architecture, Cloud Computing, Encryption, Governance, PCI DSS, Cisco Technologies, System Deployment, Information Security, Bacon, DNS, Virtualization, Integration, Identity Management, Networking
Education
DeVry University-Georgia
Management Information Systems, General
North Georgia College and State University
Engineering Physics/Applied Physics
Fast Service Billing January 2015 - June 2015
The Joint July 2012 - August 2014
CVS Caremark Corporation July 2007 - June 2012
Cox Communications April 2006 - June 2007
Axis Employment Services October 2005 - November 2005
Skills
English, Spanish, Computer Hardware, Computer Software, Printer troubleshooting, Network Security, Network Administration, Wireless Networking, Telephone Support, Cable Modems, Routers, Wireless routers, Troubleshooting, Software, Technical Support, Call Centers, Citrix, Training, Microsoft Word, Networking, Customer Service, Microsoft Office, Hardware, Wireless Routers, Project Management, Management, Leadership, Strategic Planning
Education
DeVry University Phoenix, AZ 2003 — 2006
Bachelor of Science, Computer Systems Networking and Telecommunications
DeVry University Phoenix 2002 — 2006
Bachelor of Science, Networking and Telecommunications
AT&T Mobility July 2012 - Present
AT&T Mobility March 2009 - Present
AT&T Mobility March 2009 - Present
AT&T Mobility January 2009 - Present
Cox Communications July 2008 - March 2009
Cox Communications January 2008 - January 2009
Capital One August 2003 - May 2008
CAPITAL ONE, N.A/HIBERNIA January 2003 - January 2008
ALLTEL COMMUNICATIONS January 1998 - January 2002
Aaron's Rental April 2001 - September 2001
Skills
Musicians, Call Centers, Customer Service, Networking, Training, Technical Support, Access, Microsoft Excel, Microsoft Office, Process Improvement, Strategic Planning
Education
University of Phoenix 2010 — 2015
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2010 — 2012
Associate of Arts (AA), Information Technology, 3.6
Dillard University
Computer Science
University of Phoenix
Information Technology
Nye & Associates Smarter Marketing February 2009 - Present
Ad-Basics 2004 - 2010
Cox Communications 2002 - 2004
Shoney's Restaurants & Franchising 2000 - 2002
The Integer Group 1997 - 1999
Clayton-Davis & Associates, Inc. 1991 - 1996
US Navy 1986 - 1990
Skills
Advertising, Management, Integrated Marketing, Marketing Strategy, New Business Development, Marketing, Brand Management, Program Management, Sales, Product Marketing, Competitive Analysis, Marketing Communications, B2B, Trade Shows, Social Media Marketing, Marketing Management, Sales Management, Strategic Planning
Education
Diablo Valley College
Communications
Naval Technical Training Center - NETC - U.S. Navy
Certificate - Administrative & Personnel Management, Administration & Customer Service
ADP September 2014 - Present
ADP January 2013 - Present
ADP March 2011 - January 2013
Fiserv December 2010 - March 2011
Cox Communications January 2008 - December 2010
E*TRADE Financial February 2005 - January 2008
Fiserv September 2004 - March 2005
PRGX October 2002 - May 2004
Skills
Process Engineering, Outsourcing, Program Management, Requirements Analysis, Integration, Cross-functional Team..., Strategic Leadership, PMP, Requirements Management, Vendor Management, Cross-functional Team..., Strategy Creation, Agile Methodologies, Telecommunications, Product Management, Process Improvement, CRM, Business Analysis, Management, PMO, Project Management, Software Documentation, Leadership, Strategy, Change Management, Project Planning, Team Leadership, Training, Risk Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Human Resource Management, 3.9 GPA
DeVry University 2003 — 2004
BS, Technical Managment
Georgia Perimeter College 2001 — 2003
AS, Business Management
Maynard Evans High School
PosiGen Solar Solutions November 2014 - Present
Cox Communications October 2006 - October 2012
Skills
Customer Experience, Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Microsoft Office, Sales, Strategic Planning, Microsoft Excel, Account Management, Sales Management, Microsoft Word, Troubleshooting, Telemarketing, Event Planning, Marketing, Process Improvement, Team Building, Coaching, Training, Leadership, Team Leadership, Customer Retention, Networking, Management, Time Management
Education
Dillard University 1994 — 1997
Ferrellgas/ Blue Rhino December 2014 - Present
Lowe's Companies, Inc. May 2013 - December 2014
Patterson UTI March 2012 - December 2012
The City of Houston October 2006 - February 2012
U.S. Postal Service December 2002 - August 2005
Cox communications April 1997 - December 2002
Skills
Class A Commercial..., Hydrogen Sulfide Safety..., Equipment Maintenance, Defensive Driving..., Forklift Operation, Inspection, Troubleshooting, Testing, Customer Service, Supervisory Skills, Petroleum, Heavy Equipment, Hazardous Materials, Customer Satisfaction, Policy, Process Scheduler, Safety Management..., Process Improvement, Transportation, Inventory Management, Data Entry, Water
Education
Dillard University 1995 — 2000
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Cox Communications September 2012 - Present
Cox Communications June 2007 - September 2012
Cox Communications October 2006 - May 2007
Cox Communications August 2000 - September 2006
Skills
Recruiting, Call Centers, Call Center, Sales, Coaching, Customer Service, Customer Experience, Telecommunications, Leadership, Team Leadership, Customer Retention, Process Improvement, Customer Satisfaction, Vendor Management, Cross-functional Team..., Leadership Development, Troubleshooting, Team Building, Management, Operations Management, Performance Management, Broadband, Training, Networking, Sales Operations, Telephony, Direct Sales, VoIP, Wireless, Account Management, Sales Process, Salesforce.com, Program Management, Project Management, Ethernet, Fiber Optics
Education
DeVry University 2000 — 2003
BS, Technical Management
Certification, Hispanic Leadership Institute 2014 — 2014
Cox Communications January 2004 - Present
Skills
Training Delivery, Training, CCNA, Telecommunications, Troubleshooting, Coaching, Employee Engagement, Network Engineering, Networking, Management, Wireless, Vendor Management, IP, Cisco Technologies, Project Management, Employee Training, System Administration, Team Building
Education
DeVry University 1998 — 2001
Bachelor of Science (BS), Electrical and Electronics Engineering
Southern Illinois University, Carbondale
Uniformed Services University of the Health Sciences
Associate of Arts and Sciences (AAS), Respiratory Care Therapy/Therapist
General Dynamics Information Technology December 2014 - Present
General Dynamics Information Technology January 2014 - May 2015
General Dynamics Information Technology July 2012 - January 2014
NGA January 2011 - July 2012
Verizon January 2005 - February 2011
Cox Communications April 2003 - January 2005
Skills
Windows Server, Troubleshooting, Active Directory, Security+, Windows 7, Networking, Network Administration, IT Operations, Telecommunications, Windows XP, Microsoft Office, Network Security, Business Analysis, System Administration, Project Management, ITIL Certified, Active DoD Top Secret..., IT Operations Management, VMware, Security Clearance, SCCM, Computer Security, Citrix, Business Coaching, Coaching Staff, Technical Presentations, Company Presentations, Experienced Program..., Information Technology, ITIL, CISSP, Information Assurance
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University-Illinois 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
ECPI College of Technology 1999 — 2002
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology, 3.5
Tableau Software June 2014 - Present
Arizona State University August 2011 - March 2013
Telecommunications Contractor June 2005 - September 2010
Cox Communications September 2000 - May 2005
Skills
C#, Visual Studio, Microsoft SQL Server, Software Documentation, Business Intelligence, Databases, Tableau, SQL, ASP.NET, REST, Object Oriented Software, Technical Support
Education
DeVry University Phoenix 2010 — 2012
Bachelor of Science (B.S.), Technical Management in Computer Information Systems
California State University San Marcos July 2015 - Present
Time Warner Cable September 2013 - July 2015
Taco Bell February 2013 - July 2013
Cox Communications June 2011 - January 2013
Grinders Coffee Company January 2008 - June 2011
PLS Financial Services January 2006 - November 2007
Skills
Customer Satisfaction, Vendor Management, Troubleshooting, Training, Customer Service, P & L Ownership, IT Management, Recruiting
Education
National University 2012 — 2013
Bachelors of Science in Information Technology Management, Information Technology Management
DeVry University 2009 — 2011
Bachelor, Business Information Systems
Grapevine High School 1994 — 1997
Cox Communications July 2012 - Present
Windstream Communications September 2010 - July 2012
CPI Communications September 2006 - September 2010
Verizon Business 2005 - 2006
McLeodUSA 1996 - 2002
Skills
Long Distance, SIP Trunking, MPLS, VoIP, Co-location, Unified Communications, PRI, Telecommunications, Managed Services, Solution Selling, Telephony, Ethernet, Selling, WAN, Enterprise Software, Sales Management, B2B, Customer Retention, Hosted Services, Direct Sales, T1, Wireless, Metro Ethernet, Broadband, Sales, Call Centers, IP, SIP
Education
Drake University 1994 — 2007
Master's of Science, Leadership - Adult Learning, Performance, & Development
University of Iowa 1987 — 1992
BA, History
Enterprise Products September 2011 - Present
Innovating Marketing & Management January 2011 - Present
Global Industries October 2010 - April 2011
Constellation Energy September 2009 - October 2010
Waste Management August 2005 - January 2009
Adecco/ Waste Management March 2004 - July 2005
Cox Communications July 2002 - May 2003
Sears, Roebuck and Co. July 2001 - June 2002
Skills
Process Improvement, Business Development, Analysis, Forecasting, Training, Marketing, Management, Product Development, Event Management, Marketing Strategy, Social Media Marketing, Public Relations, Project+, Leadership, Customer Service, Account Management, Contract Negotiation, Strategic Planning, Project Management, Microsoft Excel, Financial Analysis, Fashion Shows, Media & Entertainment, New Business Development, Negotiation, Strategy, Team Building, Time Management, Consulting, Social Media, Magazines, Press Releases, Media Relations, Content Writing
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Dillard University 2000 — 2003
Business
TelePacific Communications November 2009 - Present
Cox Communications January 2005 - September 2008
Verizon August 2000 - April 2004
Kaiser Permanente June 1999 - August 2000
Skills
Telecommunications, MPLS, Experienced in Hosted..., Ethernet, Optical Fiber, Sales Certified in NEC..., Telephony, Co-location, Call Center, Customer Retention, PRI, Selling, Management, Managed Services, VoIP, Solution Selling, Unified Communications, Broadband, SIP Trunking, Call Centers, Long Distance, Sales Operations
Education
Kapiolani Community College 1999 — 2000
Travel University 1996 — 1997
certificate, Travel Agent
Kamehameha Schools 1987 — 1991
DeVry University
Bachelor's of Science, Network Engineer
Cox Communications September 2013 - Present
The Coca-Cola Company April 2003 - August 2013
Solamon Smith Barney 1997 - February 2003
Inner City Broadcasting 1995 - 1997
Skills
Event Planning, Lotus Notes, Customer Service
Education
DeVry University-Georgia
Business Administration
Grover Cleveland High School, Queens, NY 1980 — 1984
Regents Diploma, Secretarial
Universided del Turabo, Humacoa, PR
Marketing
Cox Communications August 2010 - February 2011
Sprint Nextel September 2009 - January 2010
Skills
RF Engineering, Cellular Communications, RF, RAN, LTE, CDMA, Optimization, System Deployment, EVDO, Networking, GPRS, 4G, Network Design, 3G, Microwave, Wireless Networking, UMTS, Wireless, WiMAX, GSM, WiFi, MapInfo, Edge, Network Optimization
Education
DeVry Institute of Technology 1990 — 1994
BS, EET
CenturyLink February 2015 - Present
Cox Business June 2014 - January 2015
Cox Communications July 2012 - June 2014
Cox Communications June 2009 - July 2012
Circuit City February 2004 - March 2009
Skills
Sales, Sales Operations, Hardware Installation, Software Installation, Networking, Customer Service, Account Management, B2B, Direct Sales, Telecommunications, Call Centers, Solution Selling
Education
DeVry University 2011 — 2015
Emc Corporation November 2005 - Present
IBM Global Services 2009 - 2009
Cox Communications May 2005 - October 2005
United Components, Inc. October 2004 - May 2005
Skills
Oracle E-Business Suite, Oracle HR, Oracle Applications, Oracle, PL/SQL, Requirements Analysis, Data Warehousing, Microsoft SQL Server, SDLC, Unix, Enterprise Architecture, Solution Architecture, SQL
Education
Doctor Babasaheb Ambedkar Marathwada University 1995 — 1999
B.E., Computer Science and Engineering
Blue Shield of California October 2014 - August 2015
Blue Shield of California May 2012 - October 2014
Blue Shield of California June 2011 - May 2012
Blue Shield of California September 2007 - June 2011
Harris Connect July 2004 - December 2006
Cox Communications July 2003 - June 2004
Cox Communications May 2000 - July 2003
US Navy December 1993 - April 1997
Skills
Quality Assurance, Software Documentation, Leadership, Management, Process Improvement, Training, Access, Microsoft Excel, Analysis, Vendor Management, Customer Service, Documentum, SharePoint, Document Management, Microsoft Word, Project Management, Healthcare, Program Management, Business Analysis, MS Access, MS Excel, Visual Basic, Visual Studio, Medicare Supplements, Documentation, Customer Retention, Reporting Systems, Reporting & Analysis, CRM, SDLC, Data Analysis, HIPAA, Microsoft Office, MC 400, Rumba, Medicare Advantage, Medicare Part D, NICE Call Recording, Vendor Audit, NGS, Outbound Marketing, Written Correspondence, Qport Access, Team Leadership, Databases, Technical Support, Coaching, Healthcare Consulting, Medicare Consultant, Medicare
Education
Keller Graduate School of Management 2011 — 2012
Master of Information Systems Management (MISM), Health Management Information Systems, General, 3.67
DeVry University 2007 — 2011
Bachelor of Science in Technical Mangement (BSTM), Business Information Systems, 3.4
Norfolk State University 1991 — 1992
Computer Information Systems, Computer Information Systems
Herndon High School 1987 — 1991
Cox Communications July 2014 - Present
Comcast October 2006 - September 2013
Toys R Us March 2001 - October 2006
US Navy 1997 - 2005
Athlete.com March 2000 - March 2001
Genesis Direct 1997 - 1999
Teleservice Resources 1989 - 1993
Skills
Management, Call Center, Telecommunications, Project Management, Call Centers, Business Analysis, Business Development, Outsourcing, IVR, CRM, Documentations, Vendor Management, E-commerce, Analysis, Leadership, Cross-functional Team..., Customer Service, Training, Switches, Contact Centers, Program Management, Customer Experience, Troubleshooting, Operations Management, Team Building, Process Improvement, Team Leadership, Budgets, Contract Negotiation, Forecasting, Networking, Strategy, Integration, Customer Satisfaction, Enterprise Software, Product Management
Education
University of Texas, Arlington 1986 — 1989
BBA, Management
Drexel University 1984 — 1985
BS, Engineering
Prudential Financial January 2013 - Present
Cox Communications November 2011 - November 2012
GLOBAL PAYMENTS INC April 2007 - October 2011
UNITED PARCEL SERVICE-SUPPLY CHAIN SOLUTIONS May 2004 - March 2007
SUNTRUST BANKS, INC September 2003 - May 2004
GE Consumer Finance January 1999 - August 2003
Skills
Business Analysis, Oracle, PL/SQL, ERP, Toad, Software Documentation, Analysis, Functional Requirements, QTP, Information Systems, Management, Leadership, Data Conversion, PMO, Security, Financials, SharePoint, Requirements Analysis, Oracle Financial, SDLC, Oracle Discoverer, Oracle R12 Financials, Visio, Oracle E-Business Suite, Oracle Applications, Procurement, Project Management, Oracle BPEL, XML Publisher, Business Requirements, Oracle HR, SQL
Education
Stevens Institute of Technology 2013 — 2016
Master of Science (MS), Information Science/Studies
DeVry University 1999 — 2002
BS, Computer Information Systems
Cox Communications March 2013 - Present
IBM October 2012 - January 2013
New Horizons CLC August 2011 - October 2012
Self Employed January 2009 - August 2011
Verizon Business September 2001 - December 2008
Cisco Systems, Inc. July 2000 - June 2001
Skills
Leadership, Business Strategy, Financial Analysis, Forecasting, VoIP, Management, Cisco IOS, MPLS, OSPF, Vendor Management, Instructor, Change Management, Process Improvement, EIGRP, Unified Communications, Business Development, Routing and Switching, Security Consulting, BGP, Junos, Enterprise Architecture, Service Provider..., Professional Services, MPLS VPN, Firewalls, IPS, Secure Network..., Optical Network Design, Network Management..., Network Access Control, AAA, QOS, IP Multicast, Wireless Networking, Linux, Wireshark, SNMP, Syslog, Backtrack, Identity Based Network..., Active Directory, Windows Netwoking, Radius, 802.1x, IEEE 802.11, ISO27000, PKI, Telecommunications..., Public Speaking, Juniper
Education
Drake University
Cox Communications May 2011 - Present
Virtual Space Network Inc. January 1999 - October 2002
Skills
DNCS, Troubleshooting, System Deployment, Networking, Solaris, Broadcast Television, Switched Digital Video, Digital Video, BMC Remedy, Windows 7, Telecommunications, Computer Hardware, Linux System..., Process Improvement, Technical Support, Software Documentation, Windows Server, Vendor Management, Software Installation, Customer Service, VMware, Servers, Disaster Recovery, Perl Script, RF, Informix, Set Top Box, Software Development, VOD
Education
DeVry Institute of Technology 1998 — 2000
Computer and Information Sciences, General
DeVry Institute of Technology
Computer Informations Systems
GoDaddy March 2015 - Present
ViaWest August 2013 - February 2015
Cox Communications April 2011 - July 2013
Jones Lang LaSalle May 2009 - April 2011
Merck & Co., Inc. September 2005 - April 2009
Merck & Co., Inc. August 1998 - September 2005
Rohm and Haas May 1996 - July 1998
Rohm and Haas July 1993 - April 1996
Rohm and Haas July 1991 - June 1993
Lukens Steel July 1989 - June 1991
Skills
Facilities Management, Disaster Recovery, Engineering, Strategic Planning, Budgets, Data Center, Infrastructure, Management, Maintenance & Repair, Vendor Management, Project Planning, Construction, Troubleshooting, Process Improvement, Change Management, Strategy, Project Management, Contract Management, Contract Negotiation, Program Management, Integration, Cross-functional Team..., Mission Critical..., Conceptual Design, Financial Forecasting, Commissioning, Executive Reporting, Managing Technical..., Business Continuity..., Physical Security, Operational Risk..., Root Cause Problem..., Simplifying the Complex, Written Communication, Accountability, Action Oriented, Energy Efficiency, Flexible to Change, Incident Management, IT Operations, MS Project, Infrastructure...
Education
Drexel University 1984 — 1989
Bachelor of Science, Electrical Engineering
Cox Communications April 2015 - Present
Cox Communications December 2009 - April 2015
Cox Communications May 2006 - November 2009
Cox Communications May 2000 - May 2006
Skills
Vendor Management, Lead Generation, Telecommunications, Six Sigma, Quality Assurance, Systems Analysis, Project Management, Supply Chain Management, Change Management, Business Analysis, Process Management, Oracle E-Business Suite, Budgets, Leadership, Team Leadership, Cross-functional Team..., Business Intelligence, Business Process..., PMO, ERP, Business Process, Process Improvement
Education
Mercer University - Stetson School of Business and Economics 1995 — 1996
Master of Science (MS), Technology Management
DeVry University-Georgia
Bachelor of Science (B.S.), Business Operations
Cox Communications August 1999 - Present
Cox Communications 2004 - 2009
Skills
Team Building, Strategic Planning, Budgets, Marketing, Account Management, Marketing Strategy, Contract Negotiation, Change Management, Selling, Direct Sales, New Business Development, Leadership, Sales, Sales Management, Sales Operations, Project Management, Telecommunications
Education
University of Utah 1981 — 1983
BS, Physical Education
Dixie State College 1978 — 1980
Associate Science
Cox Communications September 2014 - Present
Bellevue University March 2010 - Present
Cox Communications November 2010 - August 2014
US Cellular December 1996 - October 2010
Skills
Retail, Sales Management, Customer Service, Team Building, Strategic Planning, Coaching, Customer Relations, Public Speaking, Mentoring, Sales Operations, Team Leadership, Wireless, Customer Satisfaction, Customer Experience, Selling, Training, Customer Retention, Leadership Development, Cross-functional Team..., Direct Sales, Sales, Account Management, Strategy, Employee Training, Management, Recruiting, Sales Process, Performance Management, Business Development, Cold Calling, B2B, Salesforce.com, Marketing, Marketing Strategy
Education
Gonzaga University 2006 — 2008
Masters of Arts, Organizational Leadership
Drake University 2001 — 2003
BS, Management/Marketing
Cox Communications June 2015 - Present
Volvo IT December 2012 - December 2014
Volvo IT June 2012 - November 2012
Wells Fargo January 2011 - June 2012
SunGard Public Sector July 2011 - December 2011
S1 Corporation March 2006 - August 2010
Georgia National Guard June 1989 - January 2001
Skills
HTML, Databases, Quality Center, Testing, Agile Methodologies, Java, JavaScript, Web Development, Visio, Quality Assurance, Scrum, Integration, SQL, Technical Support, SDLC, Business Analysis, Unix, HP Quality Center, Requirements Analysis, Networking
Education
DeVry University
BS, Computer Information Systems
University of Central Arkansas 1988 — 1993
BS
Keller Graduate School of Management of DeVry University
Master, Business Administration
NLR Northeast High
Cox Communications January 2011 - Present
Cox Communications December 2008 - December 2010
Cox Communications September 2008 - December 2009
T-Mobile January 2007 - August 2008
Accenture January 2003 - December 2006
Accenture November 1998 - December 2002
Prentice Hall Professional Software November 1987 - May 1998
Education
Chubb Consulting 1998 — 1998
Chubb Top Gun software developer training program
Dowling College
BBA, Accounting
Suddenlink Communications May 2006 - Present
Cox Communications January 2000 - May 2006
Time Warner Cable October 1990 - January 2000
Skills
Telephony, PMP, HFC, Wireless, Call Center, SDH, DWDM, VoIP, IP
Education
DeVry University 1977 — 1979
Mississippi Valley State University 1976 — 1977
Cox Communications 2014 - 2015
Cox Communications 2014 - 2015
Comcast Cable July 2009 - September 2013
Cox Communications June 2008 - December 2008
Technology Center December 2004 - March 2006
Scientific-Atlanta (Cisco) January 2001 - January 2004
Systems Engineering and Security June 1999 - January 2001
Skills
Telecommunications, VoIP, IP, Ethernet, Cisco Technologies, T1, Telephony, Wireless, UMTS, Call Centers, Fiber Optics, CDMA, 3G, GSM, Transmission, MPEG-2, MPEG-4, Seachange, Tandberg, Motorola Hardware, Unix, Linux
Education
DeVry Institute of Technology 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Genuine Parts Company 2015 - Present
The Weather Channel 2013 - 2015
Scientific Games 2011 - 2013
Recall 2008 - 2011
FAMS 2007 - 2008
Cox Communications 2001 - 2006
Wells Fargo 1999 - 2001
Bank of America 1994 - 1999
Skills
Training, Call Centers, Management, Recruiting, Software Documentation, Performance Management, Employee Training, Leadership, Project Management, Troubleshooting, Customer Satisfaction, Customer Service, Business Process, Quality Assurance, Human Resources, Operations Management, Telecommunications, Team Building, Coaching, Vendor Management, Budgets, Process Improvement, SDLC, Analysis, Networking, Business Process..., Interviews, Sales, Project Planning, Disaster Recovery, Security, Team Leadership, CRM, Technical Support, Policy, Cross-functional Team..., Change Management, Account Management, Negotiation, Rigor, Keynote, Zabbix, Cacti, Amazon Web Services..., Dalet, Brightcove, Problem Management, Remedyforce
Education
DeVry University
Bachelors of Science, Technical Management
Norfolk State University
Technical Management
Time Warner Cable September 2009 - Present
Cox Communications April 1989 - June 2009
Education
Drake University
Cox Communications February 2007 - Present
Level 3 Communications May 2000 - February 2007
WorldCom August 1997 - May 2000
Skills
HFC, DOCSIS, Metro Ethernet, Ethernet, DWDM, SDH, RF, CMTS, Broadband, VOD, IPTV, Cisco IOS, Optical Fiber, ONS, Fuji, BGP, Cisco Technologies, Switches, Routers, OSPF, Network Engineering, Computer Network..., Troubleshooting, Networking, Telecommunications, T1, Network Design, IP, Fiber Optics, LAN-WAN, WAN, Telephony, VoIP, QoS, Security, Juniper, Network Architecture, MPLS, Routing Protocols, IPv6, Frame Relay, MPLS VPN, VLAN, HSRP, RIP, EIGRP, SIP, Wireless, TCP/IP, CCNA
Education
DeVry University Phoenix 1995 — 1997
Associate of Science (AS), Electronics
Genuine Parts Company April 2012 - Present
Wells Fargo October 2011 - March 2012
Cox Communications January 2010 - December 2010
Manheim Technology December 2006 - December 2009
AFLAC June 2003 - May 2006
Education
DeVry University
Bachelor's Degree, CIS- Computer Information Systems
Vitalityweb Backstore February 2015 - Present
Ebay Sales and Training January 2005 - Present
IBM April 2014 - July 2014
Cox Communications January 2013 - May 2013
E-rehab.com February 2010 - January 2011
Skills
E-commerce, SEO, Start-ups, Mobile Applications, Social Networking, jQuery, Windows, Web Design, SaaS, PPC
Education
Dominican University of California
BA/BS, Music/Computers
Coleman College
BS, Computer information Science
Cox Communications January 2013 - Present
Cox Communications July 2007 - December 2012
Cox Communications July 2000 - June 2007
Skills
Telecommunications, Leadership, Training, Networking, Integration, Product Management, Microsoft Office, Troubleshooting, VOD, Network Design, VoIP, IPTV, IP, Wireless, Ethernet
Education
Army Reserve & Alabama National Guard 1991 — 1999
AR: 68L - Avionic Equimpment Repair; ANG - Mapping School
DeVry Institute of Technology
Bachelor's Degree, Electronic Engineering Technology
United States Department of Defense January 2013 - Present
ManTech January 2012 - January 2013
Wal-Mart Stores, Inc. December 2010 - June 2012
Computer Tech Systems August 2009 - August 2010
Aaron Rents Inc. June 2006 - October 2008
Cox Communications August 2001 - January 2006
Skills
Servers, Windows Server, XP, Troubleshooting, Microsoft Exchange, Windows 7, Technical Support, Hardware, Software Installation, System Administration, Cisco Technologies, Networking, Security, Software Documentation, Testing, Windows XP
Education
DeVry University 2006 — 2008
Associates, Network Systems Administration
Devry University Oklahoma
Associates Degree, Network Systems Administration
Dendreon 2010 - Present
Chamberlin Edmonds February 2004 - July 2010
Georgia-Pacific LLC 2002 - 2003
Cox Communications 1997 - 1999
US Navy July 1987 - July 1991
Skills
ITIL v3, Security+, Active Directory..., Outlook, Access Control, Microsoft Office 2007, Windows Sharepoint..., Customer Oriented, Cisco Call Manager, Cisco Wireless, Cisco Routing &..., Problem Solving, GMP, Cisco VoIP, Clean Rooms, Laboratory Equipment, Technical Documentation, Technical Leadership, Encryption Software, Disk Encryption, Postini, iPad, Apple, iPhone Support, Android, Blackberry Enterprise..., Blackberry, Cisco VPN, Norton Ghost, Symantec Endpoint..., Sophos, VMware, Tandberg, Mac OS X, MacBook, Laser Printers, Kofax, Remote Troubleshooting, Salesforce.com, Altiris, Crestron, LogMeIn, Dashboard, Help Desk Support, Vendor Relationships, Common Sense, Wireshark, Wireless Networking, Windows Server, Operational Excellence
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (M.B.A.), General Management & Information Security, 3.3
DeVry University 2005 — 2008
Technical Management
WOW! Cable, Internet and Phone December 2013 - Present
Cox Communications 2009 - November 2013
TelePacific Communications May 2005 - January 2009
Mpower Communications August 1999 - January 2003
Skills
Ethernet, Telecommunications, Switches, DSL, Software Documentation, Open Source Software, SDH, Troubleshooting, Networking, Cisco Routers, Visio, Network Administration, Computer Hardware, Project Management, Microsoft Certified..., Communications Audits, Access, Internet Services, Inventory Management, IMS DB/DC, Juniper, Testing, Wireless, VoIP, Juniper Technologies, Telephony, IP, Network Design, T1, Vendor Management
Education
DeVry University 2013 — 2016
Bachelor of Science Network and Communications Management, System, Networking, and LAN/WAN Management/Manager
University of Pheonix 2001 — 2013
BSITAN, Advanced Networking, 3.75
ITT Technical Institute - Henderson 2005 — 2007
Coca-Cola Refreshments November 2011 - Present
Cox Communications September 2008 - February 2011
Morgan Stanley October 2004 - August 2008
Merrill Lynch July 2003 - October 2003
J.P. Morgan August 2000 - November 2002
Spectracomm Inc. 2002 - 2002
Skills
Firewalls, Check Point, Firewall-1, Cisco ASA, Fortigate, Fortinet, IT Security, IDS, IPS, Juniper, Netscreen, SRX, SPLAT, PIX, RSA, RSA SecurID, Unix, Linux, TCP/IP, Qualys, VPN, IPSEC, SSL VPN, Anyconnect, F5 BigIP, Provider-1, MU Dynamics, Perl, Network Security, Security, Information Security, IPSec, Checkpoint, Routing, Networking, ASA, Servers, Cisco Technologies, Proxy
Education
Dowling College 1995 — 1997
Master of Business Administration (M.B.A.)
SUNY Stony Brook 1992 — 1995
Bachelor of Science (BS), Computer Science
Farmingdale State University of New York 1990 — 1992
Associate of Science (A.S.), Computer Science
Best Western International September 2015 - Present
Christie Digital Systems October 2014 - August 2015
Christie Digital Systems January 2013 - October 2014
Christie Digital Systems March 2008 - December 2012
Christie Digital Systems April 2011 - April 2012
Christie Digital July 2008 - April 2011
Cox Communications 2002 - 2003
American Express 1999 - 2002
American Express April 1994 - August 1997
Skills
JCL, MVS - IBM Mainframe..., TSO, Red Hat Linux, CCENT, CompTIA A+ Certification, SNA, Windows 7, Microsoft Exchange, JES2, CA-11, NDM, Microsoft Office, CA-7, Jobtrac, NCP, TCP/IP, Servers, Troubleshooting, Network Administration, DNS, Computer Hardware, Nagios, Technical Support, Windows Server, Computer Repair, Operating Systems, Hardware, Windows, XP, Linux, CCNA, Testing, Switches, Information Technology, Integration, Leadership, Computer Network..., Routers, Team Leadership, Windows XP
Education
Stanbridge College 2011 — 2012
Technology Diploma Program, MCITP and CCNA, CUM LAUDE
DeVry University Phoenix 2001 — 2002
Network and System Administration/Administrator
JPMorgan Chase March 2013 - Present
JPMorgan Chase December 2011 - March 2013
JPMorgan Chase January 2011 - February 2012
JPMorgan Chase January 2008 - January 2011
Red Roof Inn June 2007 - January 2008
Cox Communications October 2005 - January 2006
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Master's Degree, Information Security Management
DeVry University 2004 — 2007
Bachelor, Business Administration; Hospitality Management
American Express March 2015 - Present
Arizona State Retirement System January 2014 - March 2015
Cox Communications January 2013 - December 2013
Level 3 Communications March 2012 - December 2012
New River Guitars LLC July 2006 - April 2012
United States Postal Service September 1981 - July 2006
Skills
VPN, Routers, Troubleshooting, WAN, IP, Routing, Networking, Routing Protocols, VLAN, ASA, Cisco IOS, Cisco Technologies, OSPF, Network Security, Internet, Network Architecture, BGP, Switches, Network Administration, Network Design
Education
DeVry University-Arizona 2008 — 2011
Bachelor's degree, Computer Science, 4.0 GPA
DeVry University Phoenix 2008 — 2010
Associate, Network System Administration 4.0 GPA
USPS Management Academy 1987 — 1989
Graduate, ALP - Advanced Leadership Program, Postal Career Executive Service (PCES)
Colonial Williamsburg Foundation 2000 - Present
Cox Communications May 1996 - November 1998
James and Leonard Engineers August 1990 - February 1996
Skills
Adobe Creative Suite, Museums, Telecommunications, Networking, History
Education
Dowling College 1982 — 1986
BS, Aeronautics and Applied Mathematics
Yale Chase Equipment and Services January 2011 - Present
Cox Communications August 2009 - March 2011
AT&T MyWireless August 2008 - November 2008
Alain Pinel Realtors February 2005 - August 2008
T-Mobile January 2008 - July 2008
Skills
Account Management, Direct Sales, Customer Service, Key Account Development, PowerPoint, Excel, Word, Retail, Customer Relations, Business Development, Sales, Leadership, Microsoft Excel, Logistics, Microsoft Word, Customer Satisfaction, New Business Development, Strategic Planning, Strategy, Social Networking, Negotiation, Sales Operations, Contract Negotiation, Sales Process
Education
San Diego State University 2008 — 2011
Bachelor of Science, Business; Business Management
San Diego State University-California State University 2008 — 2010
BS, Buisness
Diablo Valley College
Associate of Arts, General Studies and Liberal Arts
Seeking Employment August 2014 - Present
Self Employed September 2001 - August 2014
Cox Communications June 1999 - October 2001
Skills
Microsoft Office, Strategic Planning, Project Management, Change Management, Program Management, Research, Project Planning, MS Project, Management, Public Speaking, Process Improvement, Budgets, Leadership Development, Customer Service, Team Leadership, Organizational..., Government, Leadership, Microsoft Excel, Policy, PowerPoint, Business Analysis, Management Consulting, Microsoft Word, Telecommunications, Business Process..., Teamwork, Team Building, Contract Negotiation, Training, System Administration
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
MBA (Graduating with Distiction), Concentration in Project Management
DeVry University Phoenix
BS, Electrical and Electronics Engineering
Cox Communications July 2013 - Present
Sitel Corporation March 2012 - July 2013
U.S. Census Bureau January 2010 - August 2010
Citibank December 1996 - December 2009
Skills
Data Entry, Direct Mail, Microsoft Office, Access, Microsoft Excel, Customer Service, Outlook, PowerPoint, Microsoft Word, Software Documentation, Data Analysis, Database Administration
Education
DeVry University 2010 — 2012
Bachelor of Applied Science (BASc), Technical Management, 3.941
Phillips Junior College 1994 — 1996
Associate, Business Management
Concentrix 2014 - 2015
Concentrix 2014 - 2015
Stream Global Services December 2012 - May 2013
Cable ONE June 2012 - October 2012
Cox Communications September 2011 - March 2012
Spirit Halloween September 2008 - October 2008
U-Haul International, Inc. August 2007 - October 2007
Walmart April 2006 - November 2006
Skills
High Speed Internet, Troubleshooting, Software Installation, Laptops, Printers, Computer Hardware, XP, Routers, Call Center, Windows, Apple iPhone, Apple iPod, Apple Macintosh, Windows Vista, Windows 7, Help Desk Support
Education
DeVry University 2006 — 2011
BS, Computer Engineering Technology
Carl Hayden High School 2001 — 2005
High School Diploma, General Studies
Cox Communications June 2013 - Present
Wichita State University January 2012 - May 2013
PetroBangla March 2010 - March 2011
Delta Telecommunication LTD March 2008 - March 2009
Skills
Networking, Project Planning, Network Administration, Network Security, RF Engineering, Network Systems, RF Test, Quality Assurance
Education
Wichita State University 2012 — 2013
Master's degree, Electrical and Electronics Engineering, 3.675
Dhaka Bishwabidyalaya 2007 — 2008
Master of Science (MS), Applied Physics, Electronics & Communication Engineering, 3.9
Dhaka Bishwabidyalaya 2001 — 2006
Bachelor of Science (BSc), Applied Physics, Electronics & Communication Engineering, 3.85
. July 2014 - Present
Cox Communications February 2010 - August 2013
Tek Systems June 2009 - December 2009
Tek Systems / ATT Mobilitty September 2008 - May 2009
Aperion / T-Mobile July 2008 - September 2008
RJE Telecom / AT&T April 2007 - June 2008
RJE Telecom / AT&T July 2006 - April 2007
Tek Systems / T-Mobile March 2006 - June 2006
GCI Consulting / Lucent November 2005 - March 2006
Sprint PCS July 2004 - August 2005
Skills
Metro Ethernet, Project Management, Customer Service, Microsoft Excel, Microsoft Word, Windows, Outlook, Analysis, Strategic Planning, Budgets, PowerPoint, English, Tellabs 8815, Alcatel 7750, 7705 and..., ASR, Granite 8.0, CMTS, Research, Site Manager, Net Analyst, Pathtrack, CSAM for ALU nodes, TITAN 5500, TITAN 5320, Cisco 3600, MPLS Networking, Gigabit Ethernet, Routing & Switching, Microsoft Office, Sales, Switches, Telecommunications, VoIP, Wireless
Education
DeVry University 1996 — 2002
Telecommunications Management
Cox Communications May 2006 - Present
Skills
Business Analysis, Visio, Business Intelligence, Technical Support, Call Centers, Access, Telecommunications, SharePoint
Education
DeVry University Phoenix 1993 — 1996
Bachelor of Science (B.S.), Business Administration, Management and Operations
Cox Communications June 2014 - Present
Comfort Systems USA Southwest December 2012 - January 2014
United States Marine Corp September 2008 - September 2012
United States Marine Corps 2008 - 2012
Skills
Combat, Command, Counterinsurgency, DoD, Force Protection, Military, Military Experience, Military Logistics, Military Operations, Military Training, National Security, Operational Planning, Security Clearance, Weapons, Marine Corps, Marksmanship, Special Operations, Weapons Handling
Education
DeVry University 2013 — 2018
Bachelor's Degree, Computer Information Systems/Business Management
Mountain View High School Mesa AZ 2006 — 2008
High School Degree
Cox Communications October 2008 - Present
Cox Communications August 2003 - August 2008
Skills
Telecommunications, Broadband, Optical Fiber, Construction, Fiber Optics, Project Management, Project Planning, Troubleshooting, Software Documentation, Microsoft Excel, Customer Service, Wireless, DOCSIS, Team Leadership, Program Management, Team Building
Education
DeVry University-Illinois 1988 — 1990
Associate equivalent, Electronics
Cox Communications
Skills
Computer Hardware
Education
DeVry University Phoenix 2000 — 2004
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician
DeVry University Phoenix 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Technical Management
Cox Communications February 2000 - April 2013
Motorola January 1993 - November 2000
U.S. Coast Guard 1989 - 1991
Skills
Identifying issues and..., Proficient with..., Crisis Communications, Strategic Communications, Corporate Communications, Competitive Analysis, Analysis, Customer Service, Analytics, Customer Satisfaction, Six Sigma, Root Cause Analysis, OBIEE, Training, Telecommunications, Leadership, Troubleshooting, Team Leadership, Process Improvement
Education
DeVry University Phoenix 1996 — 1998
3.62 GPA
Cox Communications August 2001 - Present
Skills
Customer Service, Management, Sales, Leadership, Marketing, Project Management, Strategic Planning, Advertising, Public Speaking, Social Media Marketing
Education
DeVry University
Bachelor of Applied Science (B.A.Sc.), Technical Management
CGI September 2013 - Present
Charming Charlie April 2012 - Present
Verizon Wireless August 2010 - April 2012
Member Quote March 2009 - March 2010
Cox Communications March 2005 - November 2007
ACS Systech Integrators August 2003 - October 2004
Skills
Microsoft Office, Microsoft Exchange, VNC, Active Directory, Windows, Dell KACE, Dell Certified, Remedy Ticketing System, Service Desk, Vietnamese, Apple, Android, Cisco VPN, Process Improvement, Teamwork, Windows 7, Technical Support, Help Desk Support, Dell Computers, VPN
Education
DeVry University-Illinois 2010 — 2013
Network Administration, Network and System Administration/Administrator
Cox Enterprises May 2007 - Present
Cox Communications May 2005 - May 2007
Research International November 2001 - August 2003
Skills
Coaching, Customer Service, Sales, Sales Operations, Customer Retention
Education
DeVry University 1999 — 2004
Bachelor's Degree, Computer Information Systems
Cox Communications September 2003 - Present
Cox Enterprises 2005 - 2006
Skills
Sales, Account Management
Education
Dillard University 1999 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
Cox Communications 2007 - 2013
Model Electronics January 2006 - August 2007
Skills
Customer Service, Call Centers
Education
Dominican College of Blauvelt 1995 — 1999
Bachelor's degree, Management Information Systems, General
Pascack Hills 1991 — 1995
Diploma
CareTech Solutions June 2011 - Present
DeVry University March 2010 - September 2010
Foot Locker August 2006 - February 2010
Cox Communications January 2005 - May 2006
Skills
Team Leadership, Customer Service, Troubleshooting, Windows 7, Management, CCNA Voice, Cisco Call Manager..., Cisco Unity Connection..., Cisco Call Center..., BMC Remedy, Fax Lines, System Center..., Active Directory, Right Fax
Education
DeVry University
Franklin College
Apollo Education Group January 2015 - Present
Epiq Systems June 2014 - December 2014
Tokyo Electron April 2012 - June 2014
Cox Communications April 2011 - April 2012
US Navy February 2006 - February 2011
Education
DeVry University Phoenix, AZ 2011 — 2014
Bachelor's of Science, Computer Information Systems emphasis in Computer Forensics
Cox Communications 2010 - 2011
Clark County School District February 2007 - March 2009
Skills
Training, Customer Service, Strategic Planning
Education
DeVry University 1999 — 2006
Bachelor of Science (B.S.), Technical Management
Advanced Technologies Academy 1995 — 1999
PCLS June 2014 - Present
Cox Communications September 2009 - December 2011
Pitney Bowes April 2006 - September 2009
Education
DeVry University Phoenix, AZ 2011 — 2014
Bachelor of Science (BS), Technical Management
Thomas Nelson Community College 2013 — 2013
Clinical Medical Assisting Certification, Medical/Clinical Assistant