Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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10,067 Cox Communications employees in database. Find out everything there's to know about Cox Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Cox Communications Employees
WOW! Internet, Cable & Phone September 2010 - Present
Tucker Communications August 2008 - September 2010
Knology August 2007 - August 2008
Charter Communications June 2002 - August 2007
Cox Communications May 1998 - June 2002
US Navy August 1992 - May 1996
Skills
Telecommunications, Broadband, Training, VoIP, DOCSIS, Fiber Optics, Network Design, Troubleshooting, Telephony, Cabling, Team Leadership, Leadership, Adult Learning..., Management, Leadership Development, Training & Development, Training Delivery, Employee Training, Cable Television, Wireless, IP, Software Documentation, Routers, Ethernet, RF, Switches, Wireless Networking, Network Engineering, Optical Fiber, T1
Education
ECPI College of Technology 1996 — 1998
Associate of Science (A.S.), Computer Science
SLAIT Consulting June 2010 - July 2012
Cegedim Dendrite Intl November 2008 - March 2010
Cox Communications October 2007 - May 2009
KIS Computers August 2006 - September 2007
Collins Consulting January 2006 - August 2006
ICT Group, Dell Contractor April 2005 - November 2005
Andrulis / DRC Corporation September 2002 - September 2004
Education
ECPI College of Technology 2000 — 2002
A.A.S, Computer and Information Science; Information Technology/Networking
McKinsey & Company Director, Early Stage Business Development3M2009 - 2011
Forbes 2007 - 2009
Fidelity Investments 2006 - 2008
Harvard Business School 2007 - 2007
Cox Communications 2004 - 2005
Mars 2001 - 2003
Dell 2000 - 2001
Koch Industries 1998 - 1999
Forbes 1996 - 1997
U.S. House of Representatives 1994 - 1995
Education
Duke University
Bachelor's Degree, Organizational Psychology
Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.)
Duke University School of Law
Doctor of Law (J.D.)
Harvard Business School
Executive Education - Family Owned Enterprise Management
The University of Texas at Austin - Red McCombs School of Business
Executive Entrepreneurship Program
SeaWorld Orlando July 2007 - May 2010
Cox Communications May 2007 - August 2007
Brinker International December 2000 - July 2007
The Grove Counseling Center January 2007 - May 2007
Garden Fresh Restaurant Corp. July 1996 - July 1998
Skills
Hospitality, Newsletters, Marketing, Management, Non-profits, Sales, Social Media, Advertising, Event Planning, Outlook, Customer Service, Microsoft Office, Social Media Marketing, Facebook, Event Management, Nonprofits, Microsoft Excel, Sponsorship, Public Relations
Education
University of Central Florida 2006 — 2008
Bachelors of the Arts, Advertising/Public Relations
Eastern Florida State College 2004 — 2006
AA
Cox Communications March 2014 - Present
Liberty Tax Service December 2013 - Present
Liberty Tax Service December 2012 - April 2013
Skills
Computer Hardware, Windows, Network Security, Linux, Network Administration, Computer Repair
Education
ECPI College of Technology 2012 — 2013
Bachelor's degree, Network and System Administration/Administrator
ECPI University 2006 — 2008
Associate's degree, Network and System Administration/Administrator
Cox Communications April 2014 - Present
Cox Communications November 2013 - April 2014
2020 Companies August 2013 - November 2013
MetLife October 2012 - April 2013
Get Wireless Now~ AT&T Authorized Retailer April 2011 - December 2012
VMS Alarms September 2010 - February 2011
Raymond James Financial January 2006 - September 2006
Skills
Sales Management, Customer Service, Communication, Business Analysis, Sales, Team Leadership, Management, Microsoft Office, Project Management, Project Planning, Microsoft Excel, Account Management, Forecasting, Customer Satisfaction, New Business Development, CRM
Education
Eckerd College 2008 — 2011
admiral faragut 2001 — 2004
high school diploma
New York Life Insurance Company June 2015 - Present
Scripps Networks Interactive Inc. September 2011 - May 2015
AT&T Emerging Technologies 2006 - 2011
Cox Communications 2009 - 2009
MediaOcean 2004 - 2006
Matrix Solutions 2002 - 2004
Pandira 2000 - 2002
Skills
Cloud Computing, Enterprise Architecture, Integration, ITIL, Data Center, Software Development, Vendor Management, Enterprise Software, IT Service Management, IT Strategy, System Architecture, SDLC, Virtualization, VMware ESX, Solution Architecture, Agile Methodologies, SaaS, Strategic Planning, Team Management, VMware, Networking, Strategy, Management, Customer Service, IT Management, Business Process, Architecture, Visio, Amazon Web Services..., Linux, Oracle, Communication, Active Directory, TOGAF, Servers, Storage, Architectures, SOA
Education
Duquesne University 1998 — 2002
BSBA
General Motors January 2015 - Present
Cox Communications September 2014 - December 2014
Education
Georgia State University - J. Mack Robinson College of Business
Master's Degree, Information Systems
Duke University 2009 — 2013
Bachelor's Degree, English, Sociology, Markets and Management Studies certificate; magna cum laude and with distinction
Cox Communications October 2014 - Present
Cox Communications August 2012 - October 2014
IBM Global Business Services June 2005 - March 2012
Skills
Management Consulting, Business Analysis, Strategy, Business Process..., Change Management, Business Transformation, Process Improvement, Start-ups, Business Strategy, Business Process, Consulting, IT Strategy, Program Management, Project Management, Competitive Analysis, Cross-functional Team..., Leadership, Strategic Planning
Education
Emory University 2014 — 2014
Lean Six Sigma Black Belt
Duke University - The Fuqua School of Business 2011 — 2012
Masters in Business Administration
Spelman College 1999 — 2003
Bachelor of Arts (BA), Economics
KBM Group January 2012 - October 2013
Cox Communications June 1998 - December 2010
ARRIS Group February 1996 - May 1997
Rockwell Collins 1987 - 1990
Skills
Contract Negotiations, Product Management, P&L, Vendor Relations, Product Launch, Segmentation, New Business Development, Broadband, Business Intelligence, Requirements Analysis, IP, Product Development, Competitive Analysis, Product Marketing, Marketing Strategy, Strategic Planning, Market Analysis, Budgeting, Product Strategy, Pricing, Market Research, Forecasting, Analysis, P&L Management, Market Planning, Business Strategy, Product Life Cycle..., Planning, Strategy Development, Analytics, Product Lifecycle..., Strategy, Business Development, Telecommunications, Budgets, Integration, Mobile Devices, Management, Leadership, Cable Networks, Strategic Partnerships, Go-to-market Strategy
Education
Duke University - The Fuqua School of Business 1990 — 1992
MBA
Southern Methodist University 1982 — 1987
BSEE, Electrical Engineering
Cox Communications September 2015 - Present
Duquesne University Donahue Graduate School of Business August 2013 - May 2015
Duquesne University August 2010 - May 2015
SnapRetail September 2011 - August 2013
Simple Elegance, LLC June 2010 - September 2011
Three Rivers Rowing Association June 2011 - August 2011
I AM Center of Pittsburgh August 2010 - February 2011
Leonardo Academy, Inc. February 2010 - July 2010
Powered Green, LLC September 2009 - May 2010
Skills
Social Media, Social Media Marketing, Facebook, Email Marketing, Customer Service, Copywriting, Pinterest, Twitter, SugarCRM, Basecamp, Microsoft Office, WordPress, Blogger, Sales, Retail, Facebook Marketing, Time Management, Microsoft Excel, Recruiting, Editing, Social Networking, Management, Research, Blogging, Marketing Strategy, Strategic Communications, Dreamweaver, Public Speaking, Training, Event Planning, Newsletters, Marketing, Social Media Strategist, Leadership, Microsoft Word, Relationship Management, Social Media Consulting, Online Marketing, PowerPoint, Digital Marketing
Education
Duquesne University 2013 — 2015
Master of Business Administration (MBA)
University of Wisconsin-Madison 2006 — 2010
BA, Communication Arts, Environmental Studies
Fox Chapel Area High School 2002 — 2006
Cox Communications May 2015 - Present
Cox Communications March 2006 - May 2015
Extended Stay Hotels March 2005 - April 2013
Cox Enterprises March 2006 - March 2013
Skills
Telecommunications, Call Centers, Customer Service, Troubleshooting, Customer Experience, Technical Support, Process Improvement, Microsoft Office, Microsoft Excel, Broadband, Team Building, Telephony, Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Accruals, Billing Systems, Budgets, Financial Reporting, GAAP, General Ledger, Hyperion Enterprise, Invoicing, Payroll, PeopleSoft, Sarbanes-Oxley Act
Education
Paradise Valley Community College
Business Administration and Management, General
Eastern Illinois University
INTEGRIS Health March 2015 - Present
INTEGRIS Health May 2013 - March 2015
OSU-OKC January 2012 - May 2013
Academy Sports + Outdoors November 2011 - May 2013
Cox Communications May 2003 - November 2010
Western Heights Schools August 1996 - May 2010
Principal Technologies February 2003 - May 2003
Prepaid Legal Services, Inc September 2001 - February 2003
First Baptist Church February 2002 - March 2002
UNICCO January 1996 - January 2001
Skills
Troubleshooting, Problem Solving, Customer Service
Education
Oklahoma State University-Oklahoma City 2011 — 2014
Associate in Applied Science (A.A.S.), Registered Nursing/Registered Nurse, 3.388
East Central University 1994 — 2002
B.S, Music, Business
Western Heights Public Schools Oklahoma 1990 — 1994
High School Diploma, High School Diploma
Suddenlink Communications August 2014 - Present
Suddenlink Communications May 2006 - 2014
Cox Communications April 2001 - May 2006
Skills
DOCSIS, Broadband, Telecommunications, Fiber Optics, Optical Fiber, Wireless, Cabling, Computer Network..., Ethernet, VoIP, Vendor Management, Troubleshooting, Network Design, Project Planning, Team Building, DWDM, Telephony, IP
Education
East Carolina University 2012 — 2016
Bachelor of Science (BS), Managment
East Carolina University 2012 — 2016
Bachelor of Business Administration (B.B.A.)
Mt. Olive College 2010 — 2013
Bachelor's, Business Administration
Pitt Community College 1993 — 1995
Associate's degree
Suddenlink Communications February 2014 - Present
Cox Communications, Inc. January 2001 - January 2014
Women in Cable Telecommunications 2006 - 2013
Cox Communications October 1993 - December 2000
USTravel September 1990 - September 1993
Dow Lohnes PLLC August 1987 - August 1990
Skills
Strategic Partnerships, Digital Media, Strategic Planning, Strategy, Business Development, Marketing Strategy, Television, Account Management, Online Advertising, Social Media, Product Management, Digital Marketing, Social Media Marketing, Sales, Public Relations, Integrated Marketing, Licensing, Competitive Analysis, Marketing, Digital Strategy, New Media, Contract Negotiation, Broadcast, Advertising, Start-ups, Cross-functional Team..., Mobile Devices, Management, Negotiation, Mergers & Acquisitions, Leadership Development, Budgets, Intellectual Property, Content Strategy
Education
Duke University School of Law 1984 — 1987
Juris Doctor, Law
Duke University 1979 — 1983
Bachelor of Arts, Public Policy
Cox Communications April 2015 - Present
Herbalife http://www.Diet777.com February 1997 - Present
Cox Communications July 2011 - April 2015
FMC 1993 - 1995
PECO Energy 1990 - 1993
Skills
Driving Growth, Managing Managers, Managing Processes, Reducing Operating Costs, MS Office Proficient, Spanish-speaking, Norwegian, Business Networking, Building Relationships
Education
Eastern University 1995 — 1997
MBA, Sales Management, Academic Honors
Penn State University 1989 — 1992
Bachelor's degree, Marketing
Lexon Surety Group December 2012 - Present
Hewlett-Packard March 2009 - October 2012
Cox Communications November 2006 - July 2009
Skills
Data Center, Servers, BMC Remedy, VMware, Virtualization, Integration, Active Directory, Blackberry Enterprise..., Active Top Secret..., Software Installation, General Instructor, CompTIA Security +..., Technical Support, Troubleshooting, Operating Systems, Printers, Networking, Blackberry, Remote Desktop, Laptops, Help Desk Support, Windows Server, XP, Network Administration, vSphere, System Administration, Workstations, Network Security, IT Operations, Group Policy, CompTIA Security+
Education
University of Phoenix 2014 — 2016
Bachelor of Science in Information Technology, Cisco Networking Certificate, Cisco Networking, 3.95
ECPI College of Technology 2004 — 2006
A.A.S., Network Security Administration
Cox Communications November 2014 - Present
Skills
Customer Service, Management, Leadership, Project Management, PowerPoint, Microsoft Word, Banking, Risk Management, Portfolio Management, Retail Banking, Credit, Financial Analysis, Finance, Team Building, Sales Management, Training, Coaching, Analysis
Education
ECPI University
Accuvant August 2011 - Present
US Navy Reserve April 2014 - Present
US Navy Reserve October 2007 - March 2014
ManTech February 2009 - January 2011
Cox Communications October 2007 - February 2009
US Navy September 1997 - September 2003
Skills
ePolicy Orchestrator -..., Qradar, Vulnerability Assessment, IT Security Operations, IT Security Best..., IT Security Assessments, Penetration Testing, Information Security, Network Security, CISSP, Information Security..., Computer Security, Security Architecture..., Vulnerability Management, Application Security, IDS, Security, Network Administration, Information Assurance, Military Operations, DoD, Navy, Troubleshooting, Security Clearance
Education
ECPI University 2004 — 2007
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Cox Communications February 2014 - Present
Chamber of Comix May 2012 - February 2014
Hampton Roads Bankshares February 2011 - May 2012
Canon, Inc. January 2010 - January 2011
Panasonic 1997 - 2008
Skills
Customer Service, Banking, Technical Support, Quality Assurance, Artistic Abilities, Ebay Sales, Collections, Data Entry, Microsoft Office, Networking, Call Centers, Customer Satisfaction, Sales, Routers, Troubleshooting, Software Installation, Electronics, Training, Microsoft Word, Windows
Education
Tidewater Community College 2009 — 2010
Computer Science, 3.3 GPA
Tidewater Community College 1999 — 2001
Electronics Diploma, Electronic Fundamentals
ECPI University 1993 — 1994
Computer Technician
United States Navy A-School 1990 — 1990
Pattern Maker
Norfolk Technical Vocational School 1983 — 1986
Commercial and Advertising Art
Norview Senior High School 1982 — 1985
Cox Communications July 2008 - Present
Cox Communications April 2007 - July 2008
Skills
Call Centers, Telecommunications, Troubleshooting, Technical Support, Networking, Windows 7, VoIP, Network Administration, Windows Server, TCP/IP
Education
ECPI College of Technology 2005 — 2007
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, 3.8
The Music Center February 2010 - Present
Universal Services of America May 2009 - February 2010
Cox Communications June 2008 - October 2008
Taco Bell August 2007 - June 2008
Skills
Public Speaking, Performing Arts, Acting, Event Planning, Firearms, Event Management, Microsoft Office, Crowd Control, Crime Prevention, Research, Community Outreach, Security, Marksmanship, Supervising, Supervisory Skills, Leadership, Human Resources, Policy, Nonprofits, Customer Service, Management, Project Management, Data Entry, Teamwork, Editing, Teaching, Law Enforcement
Education
Montgomery Senior High School
East Los Angeles College
Communication and Media Studies
Elavon, Inc. May 2013 - Present
Allconnect October 2011 - May 2013
Cox Communications June 2002 - June 2011
Cox Communications April 2001 - June 2002
MCI Worldcom October 1999 - April 2001
AT&T October 1998 - October 1999
Glenayre Electronics August 1997 - October 1998
Siemens Energy and Automation April 1989 - August 1997
Skills
Vendor Management, Six Sigma, Strategic Planning, Planning, Forecasting, Project Planning, Leadership, SDLC, Management, Quality Assurance, Program Management, Quality Center, Test Planning, Visio, Software Documentation, Agile Project Management, Testing, Software Development, Cross-functional Team..., Strategy, Test Automation, Change Management, Training, Team Building, Agile Methodologies, Business Intelligence, Data Warehousing, MS Project, Integration, Business Process..., QTP, Requirements Analysis, Process Improvement, PMP, Software Quality..., Software Project..., Scrum, Project Portfolio..., User Acceptance Testing, Web Applications, Waterfall, Business Analysis, Test Management, Regression Testing, Release Management, Telecommunications, System Testing, HP Quality Center
Education
East Tennessee State University 1987 — 1991
BS, Computer Information Science
Murphy Business 2014 - Present
My Sales Manager, Inc. February 2010 - Present
Comcast August 1999 - December 2009
Primestar, Inc. January 1997 - October 1998
Primestar by Cox November 1990 - December 1996
Cox Communications August 1987 - October 1990
Cox Communications August 1984 - July 1987
Skills
Business Brokerage, Business Valuation, Franchising, Business Acquisition, E-2 Investor Visa, Contract Negotiation, Strategic Planning, Exit Strategies, Entrepreneurship, Sales Management, Marketing, Sales, Leadership, Customer Retention, Telecommunications, Team Building, Strategy, Strategic Partnerships, Small Business
Education
Whitworth University 1992 — 1995
Program Management
Eastern Washington University 1977 — 1980
Music/English
East Valley High School
NxLeveL for Entrepreneurs
Brandon Noel Harris, CPA 2008 - Present
NextGen CFO 2011 - 2014
Pace Communications - E-Commerce Division 2010 - 2011
Defense Contract Audit Agency August 2006 - April 2008
Sara Lee Branded Apparel/ now Hanesbrands, Inc. March 2006 - July 2006
Defense Contract Audit Agency October 2003 - February 2006
Cox Communications 2001 - 2003
Cox Enterprises 1999 - 2001
Hodge, Steward & Company July 1995 - August 1999
Skills
Microsoft Office, JD Edwards, Mas 90, QuickBooks, Prophix, Alcor, Microsoft AX
Education
East Carolina University - College of Business 1992 — 1995
BSA/MSA, Accounting
Looking a Senior Program Manager/Director level position as my next professional opportunity July 2014 - Present
Holy Spirit Catholic Church April 2010 - Present
Albert L. Feliu PMP & Associates LLC December 2008 - Present
Cox Communications March 2015 - April 2015
AT&T Real Yellow Pages January 2008 - January 2009
AT&T Advertising & Publishing January 2007 - December 2007
AT&T Real Yellow Pages May 2006 - December 2006
AT&T July 2003 - April 2006
AT&T March 2000 - June 2003
BellSouth Corporation October 1998 - February 2000
Skills
Financial Analysis, Budgeting, PMP, Program Management, Vendor Management, PMO, Project Portfolio..., Business Process..., Process Improvement, Cross-functional Team..., Resource Management, MS Project, PMI, Change Management, IT Management, Business Management, PMBOK, Requirements Analysis, Certified Project..., Strategic Business, Market Planning, Project Execution, Project Planning, Strategic Planning, IT Service Management, Budget Management, Mentoring, Visio, Budgets, Project Management, Management, Management Consulting, Strategy, Human Resources, Sales Operations, Risk Management, Team Leadership, Telecommunications, Integration, Enterprise Software, Recruiting, Team Building, Leadership, Business Intelligence, Security, Call Centers, CRM, Disaster Recovery, Sales, Business Analysis
Education
Keller Graduate School of Management of DeVry University 2001 — 2007
Masters, Joint Degrees: Project & Telecommunications Management, 3.60/4.00 GPA
University of Phoenix 1996 — 2000
Masters of Arts in Organizational Management, Human Resources Management and Services, 3.88 / 4.00 GPA Cumlative
University of Hartford 1990 — 1992
MBA, Finance, 3.39/4.00
United States Air Force Academy 1980 — 1984
International Affairs, Engineering Concentration
Eastern Connecticut State University 1978 — 1980
Associates, Political Science and Government
Trumbull High School 1975 — 1978
Diploma, University Prep
Cox Communications April 2015 - Present
Entrepreneur. Independent Consultant. February 2014 - Present
The Boston Consulting Group March 2012 - January 2014
The Boston Consulting Group June 2010 - February 2012
The Boston Consulting Group June 2008 - May 2010
The Boston Consulting Group June 2007 - August 2007
Skills
Strategy, Management Consulting, Telecommunications, Program Management, Strategic Planning, Business Strategy, Leadership, Entrepreneurship, English, Acquisition Integration, Analysis, PMO, Mergers & Acquisitions, Business Process..., Competitive Analysis, Strategic Consulting, Business Transformation, Market Entry, Organizational Design
Education
Duke University - The Fuqua School of Business 2006 — 2008
MBA
The open University of Israel 2002 — 2006
BA - Economics & Business Administration
Cox Communications September 2015 - Present
Sprint 1999 - 2014
Georgia Perimeter College 1996 - 2014
Brandon Hall School 1980 - 1996
Education
East Carolina University
Master's Degree, History
University of North Carolina at Chapel Hill
Bachelor's Degree, History
Cox Communications September 2014 - Present
Fire & Life Safety America December 2013 - September 2014
Cintas First Aid & Safety May 2013 - December 2013
Cintas First Aid & Safety March 2012 - May 2013
Skills
Prospect Research, Phone Banking, Cold Calling, Closings, Account Management
Education
Eastern Mennonite University 1996 — 1999
Bachelor of Science (BS), Management And Organizational Development
Cox Communications October 2009 - Present
Cox Communications July 2006 - October 2009
Cox Communications May 2005 - July 2006
Skills
Technical Support, VoIP, Broadsoft, OSI Model, MPLS VPN, IP VPN, Call Centers, New Product..., Cross-functional Team..., Customer Satisfaction, Provisioning, TCP/IP protocols, IP Cameras, HFC, Microsoft Office, BMC Remedy, Remote Desktop, SSH, Network Security, Security+, Cisco IOS, CMTS, Juniper, DOCSIS
Education
ECPI University 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
UPS Supply Chain Solutions 2012 - 2013
Cox Communications 2010 - 2011
Education
Duquesne University 2004 — 2008
Bachelor of Arts (B.A.), History
Cox Communications July 2009 - December 2013
Cox Communications September 2005 - June 2009
BellSouth January 2004 - August 2005
BellSouth August 2001 - December 2003
SAVVIS November 2000 - July 2001
SAVVIS November 1999 - October 2000
Sprint Communications January 1995 - October 1999
Skills
Product Management, Strategy, Telecommunications, Cross-functional Team..., Strategic Partnerships, Marketing Strategy, Vendor Management, Wireless, Managed Services, Pre-sales, Leadership, Product Marketing, VoIP, Software Project..., Pricing, SaaS, Marketing, Broadband, IP, Mobile Devices, Cloud Computing, Sales, Team Building, Program Management, Integration, Business Development, Data Center, Call Centers, Management, Executive Management, Enterprise Software, Professional Services, Start-ups, CRM, Sales Management, CIOs, Video Technology, CTO, Computer Network..., Global Network..., Sales Operations, Product Development, Strategic Planning, Business Strategy, Business Process..., Business Transformation, Customer Experience, Organizational..., Organizational..., Data Center Management
Education
Duke University
BA, Public Policy, Econ
MBA - University of Virginia, Darden School of Business
MBA, Management
Cox Communications May 2013 - Present
Teaching Textbooks October 2006 - May 2013
The UPS Store July 2001 - September 2006
Skills
Training, Teaching, Call Centers, Program Management, Customer Service, Leadership, Sales, Management, Team Building, Coaching, Team Leadership, Microsoft Office, Budgets, Leadership Development, Microsoft Word, Operations Management, Customer Satisfaction, Direct Sales, Time Management
Education
East Central University 1993 — 1997
Music
CRA May 2014 - Present
CRA July 2010 - May 2014
Cox Communications May 2004 - 2008
Cox Communications March 2001 - May 2004
Cox Communications 1999 - 2001
Cox Communications 1998 - 1999
Skills
Telecommunications, Telephony, Troubleshooting, Call Center, VoIP, Marketing, DOCSIS, Broadband, Analysis, Help Desk Support, IP
Education
Eastern Connecticut State University 2014 — 2016
Bachelor of General Studies (Expected May 2016), Major focus - Business Information Systems, Minor focus - Education
Manchester Community College
Associate's of General Studies, Courses in Project Management, Computer Networking and Computer Programming
The Antonovich Family July 2015 - Present
Charter Communications November 2001 - Present
ATT Broadband 1999 - 2000
TCI & AT&T Broadband 1997 - 1999
Cox Communications 1979 - 1996
Skills
Team Building, Operations Management, Mergers, Leadership, Change Management, Strategic Leadership, Systems Management, Technical Operations, Broadband, Telecommunications, VoIP, Call Center, Fiber Optics, Cross-functional Team..., Strategic Partnerships, Strategic Planning, Call Centers, Customer Experience, Mergers & Acquisitions, Cable Television, Contract Negotiation, Sales, Vendor Management, Strategy, VOD, Optical Fiber, Customer Retention, Telephony, Product Management, DOCSIS, Managed Services, Management, Customer Satisfaction
Education
Eastern Washington University 1992 — 1995
Bachelor of Science, General Studies/Operations Mgt
Retired July 2014 - Present
Cox Communications July 2009 - July 2014
Cox Communications November 2007 - July 2009
Sprint 1999 - 2005
Skills
Active Directory, VMware ESX, SCCM, Windows, Windows Server, DNS, System Administration, Servers, Troubleshooting, DHCP, VMware, A+ Certified, Group Policy, Windows Server 2003, Blackberry Enterprise..., Windows Server 2008, Disaster Recovery, SAN, IIS, TCP/IP, Operating Systems, Patch Management, CCNA, System Deployment, Data Center, Network Security, Firewalls, Microsoft Certified..., Windows 7, VoIP, Storage, Routers, Network Engineering, Microsoft Exchange, Dell PowerEdge Servers, Cisco Technologies, Virtualization, Wireless Networking, IT Management, SCOM, Microsoft Technologies, IT Service Management, Switches, Network Administration, vSphere, VPN, Cisco IOS, Powershell, WAN
Education
Eastern Washington University
Information Systems
UTMB January 2013 - April 2015
US Department of Health and Human Services February 2012 - January 2013
Stephen F. Austin State University December 2010 - December 2011
Target December 2005 - May 2007
Cox Communications June 2004 - October 2005
Neiman Marcus November 2000 - June 2004
American Management, Inc. May 1998 - November 1999
East Texas Baptist University February 1989 - June 1996
Skills
Mental Health, Crisis Intervention, Social Services, Training, Psychotherapy, Case Managment, Treatment, Group Therapy, Organization, Career Counseling, Psychology, Conflict Resolution, Community Outreach, Public Speaking, Program Development, Coaching, Career Development, Staff Development, Operations Management, Organizational..., Performance Management, Executive Coaching, Executive Development, Multi-unit Retail..., Interviews, Therapists, Employee Training, Family Therapy, Resume Writing, CBT, Mental Health Counseling, Human Resources, Case Management, Counseling Psychology, Workshop Facilitation, Behavioral Health, Supervisory Skills, Adolescents, Personal Development, Life Transitions, Leadership Development, Leadership, Management, Team Building, Higher Education, Nonprofits, Teaching, Customer Service, Microsoft Office, Strategic Planning
Education
Stephen F. Austin State University 2007 — 2011
MA, Clinical Mental Health Counseling
East Texas Baptist University 2003 — 2004
MBA, Organizational Development, Human Resources
East Texas Baptist University 1989 — 1993
BS, Double Major: Behavioral Science; Business
Affordable Technology Solutions, LLC June 2011 - Present
Architectural Graphics Inc. 2013 - 2013
LifeNet February 2009 - May 2011
LifeNet November 2008 - February 2009
Cox Communications November 2008 - November 2008
Sentara Healthcare March 2008 - November 2008
Stihl February 2008 - March 2008
Cegedim Dendrite May 2007 - December 2007
Affordable Technology Solutions February 2006 - April 2007
ICT Group October 2005 - February 2006
Skills
Active Directory, Windows Server, Servers, Microsoft Exchange, XP, Windows 7, Network Administration, Cisco Technologies, Technical Support, Network Security, VPN, Firewalls, Hardware, Switches, Security, Help Desk Support, Software Installation, System Administration, SharePoint, Routers
Education
Infotec 2011 — 2011
Certificate, Microsoft 6294
ECPI University 2005 — 2007
AAS, Computer Science
Tidewater Community College, Virginia
AS, Business Administration
Liberty National Life Insurance October 2014 - Present
US Navy April 2012 - Present
Cox Communications March 1997 - March 2012
US Navy 1984 - 2009
Skills
Computer Security, Microsoft Excel, Coaching, VoIP, Operational Planning, Public Speaking, Broadband, Change Management, Vendor Management, Military, Technical Support, Process Improvement, Satellite Communications, Microsoft Word, Troubleshooting, Strategic Planning, Navy, Soldering, Military Operations, Team Building, Project Management, Customer Service, Preventive Maintenance, Cabling, Schematic, Electronics Repair, Security Clearance, Customer Satisfaction, HFC, Telecommunications, Government, Team Leadership, Field Service, Analysis, Electronics, Microsoft Office, Call Center, Test Equipment, Cisco Call Manager, RF troubleshooting, Command, DoD, Computer Forensics, Business Process..., Cisco IOS, Operations Management, Leadership Development, Weapons, TCP/IP, Military Experience
Education
ECPI College of Technology 2012 — 2014
Network Security
Illinois Central College 1982 — 1984
Manual High School 1971 — 1974
Discovery Communications 2014 - Present
Discovery Communications 2013 - 2014
Discovery Communications 2006 - 2013
Sky DTH Digital / Direct TV Satellite Television 1997 - 2006
Alpha Star Digital Satellite Television 1996 - 1997
WVIT NBC 30 1996 - 1996
Cox Communications 1993 - 1995
WTWS Channel 26 1991 - 1993
US Navy 1984 - 1992
Skills
Supervisory Experience, Broadcast Television, Broadcast Automation, Radio Broadcasting, Stand-up Comedy, Martial Arts, Military Experience, Broadcast, Television, Digital TV, Satellite, Broadcast Engineering, Cable Television, Master Control, Digital Media, Media Production, Digital Video, Video, Video Editing, Post Production, Video Production
Education
Eastern Connecticut State University
Bachelor's Degree, Broadcast Communications
PC Professor
Microsoft Certified Technician, A Plus Hardware/Software & MCSE All Classses Completed
Spectrum Reach December 2000 - Present
Cox Communications January 1999 - December 2000
Cabletime January 1997 - January 1999
Eastman Chemical Company August 1995 - August 1996
Skills
Video Production, Digital Media, Advertising, Leadership, Media Planning, Marketing Communications, Media Buying, Direct Marketing, Social Media Marketing, Digital Marketing, Online Marketing, Team Leadership, Online Advertising, Mobile Marketing, Integrated Marketing, Email Marketing, Marketing Strategy, Copywriting, Advertising Sales, Teamwork, Avid, Final Cut Pro, Adobe Creative Suite, Editshare
Education
East Tennessee State University 1991 — 1996
B.S>, Communications
Gate City High School 1988 — 1991
GoDaddy December 2009 - April 2012
Cox Communications 2004 - 2006
Craken R&D November 2000 - August 2005
East Valley Institute of Technology May 2001 - August 2003
MCI 2003 - 2003
MCI 2003 - 2003
Skills
Microsoft Office, Telecommunications, Taco Enthusiast, Call Centers, Customer Service, Sales Management, Management, Training, Team Building, Marketing, Leadership, Strategic Planning, Project Management, Account Management, Sales
Education
East Valley Institute of Technology 1999 — 2003
Electrical and Electronics Engineering
Unisys October 2014 - Present
HP October 2013 - October 2014
Hewlett-Packard June 2010 - October 2013
Comcast August 2008 - July 2010
Comcast Cable Communications, Inc. 2006 - August 2008
Comcast Communications Inc. July 2006 - June 2007
Cox Communications 1997 - 2006
Skills
Troubleshooting, Call Center, Performance Management, Telecommunications, Team Leadership, Customer Service, Problem Solving, Process Improvement, Customer Satisfaction, Customer Relations, Talent Acquisition, Cisco, Excel, Microsoft Office, Word, PowerPoint, Sales Support, Routers, Visio, IP, Microsoft Excel, Cisco Technologies, Call Centers, Disaster Recovery, Sales, Windows, Project Planning, Vendor Management, Networking, Network Administration, Program Management, Training, Wireless, VoIP, Project Management, System Administration, Integration, SharePoint, Managed Services, Security, Technical Support, TCP/IP, Management, Switches, Service Delivery, ITIL, VPN, Cloud Computing, IT Management, Wireless Networking
Education
Strayer University (VA) 2000 — 2006
Master of Science (MS), Communications Technology
ECPI College of Technology 1997 — 1999
AA, Computer Electronics
Video West Inc August 2007 - Present
Royal Street Corporation December 1999 - January 2007
Cox Communications January 1994 - December 1999
Fender Musical Instruments Corporation January 1992 - January 1994
George's Music January 1985 - July 1990
Skills
Adobe Creative Suite, Video, HD Video, Guitar, Corporate Events, Live Events, Video Editing, Video Production, Television, Projection, AV, Entertainment, Stage Management, Event Management, Production Managment, Broadcast
Education
Drexel University
Engineering, Business
Cox Communications December 2013 - Present
Cox Communications November 2011 - Present
Cox Communications February 2009 - August 2011
Cox Communications May 2004 - February 2009
Cox Media January 2000 - May 2004
Cox Media May 1997 - January 2000
Skills
Broadband, VOD, Telecommunications, Product Management, Cross-functional Team..., Wireless, Digital Video, Vendor Management, Product Development, Program Management, Mobile Devices, Process Improvement, Strategic Planning, IPTV, Project Management
Education
North Carolina State University 1987 — 1990
BS, Mechanical Engineering
East Carolina University - College of Business 1992 — 1994
MBA, Business
Cox Communications March 2014 - Present
Volunteer Caretaker June 2012 - April 2013
ECPI University February 2012 - April 2012
ECPI University June 2011 - October 2011
Hampton University July 2004 - November 2010
ECPI College of Technology July 2010 - October 2010
Thomas Nelson Community College October 2003 - May 2004
West Telemarketing October 2002 - May 2003
RadioShack June 1999 - January 2000
Skills
Information Assurance, Access, Computer Hardware, Network Security, Active Directory, Windows 7, Troubleshooting, Networking, Windows Server, Technical Support, Software Installation, XP, Hardware, Computer Security, Data Entry, Security, System Administration, Security+, Operating Systems, Windows, Computer Repair, Network Administration, Servers, Routers, Virtualization, Customer Service, Wireless Networking, VMware, DHCP, Laptops, DNS, Cisco IOS, Antivirus, Printers, Norton Ghost, Group Policy, VPN, Computer Maintenance, Server Administration, Windows XP, Microsoft Office
Education
ECPI University 2011 — 2012
Bachelors, Network Security, 3.75
ECPI College of Technology 2009 — 2011
Associates, Network Security, 3.80
Thomas Nelson Community College 2003 — 2008
Associates Degree, Early Childhood Development
Hampton University 2003 — 2003
Certificate, Child Care/Para-Education; Basic Computer Skills; Entrepreneurship
New Horizons 2001 — 2001
Certificate, Computer Basics and Internet
Cox Communications August 2011 - Present
ACER Rentals, LLC January 2010 - Present
MCI/WorldCom/MCI/Verizon July 1996 - June 2009
Bernstein & Associates August 1989 - June 1996
Appalachian Computer Services June 1988 - August 1989
Sverdrup Technology May 1984 - May 1988
Skills
Operating Systems, Hardware, Networking, SQL, Linux, Software Development, Cloud Computing, HTML, Disaster Recovery, Project Management, JavaScript, Enterprise Architecture, Windows, XML, Databases, SAN, IT Management, Management, System Administration, Integration, ITIL, VMware, Storage, IT Service Management, Web Applications, Solaris, C, Program Management, System Architecture, Programming, Data Center, Windows Server, Web Services, Virtualization, TCP/IP, MySQL, SharePoint, Troubleshooting, Java, Perl, Microsoft SQL Server, DNS, System Deployment, Requirements Analysis, SOA, Apache, IIS, High Availability, Oracle, Shell Scripting
Education
University of Tennessee-Knoxville 1984 — 1988
Master of Science, Computer Science
Eastern Kentucky University 1981 — 1984
Bachelor of Science, Computer Science
Cox Communications August 2010 - Present
Cox Enterprises August 2010 - Present
PBM Products January 2010 - April 2010
Action Quest May 2005 - August 2007
Baker Equipment January 2007 - June 2007
Skills
Sustainability, Sustainable Business, Sustainability Strategy, Sustainability Reporting, Environmental Issues, Environmental Science, Organizational..., Volunteer Coordination, Business Analysis, Business Strategy, Customer Satisfaction, Customer Experience, Customer Education, Customer Surveys, Data Analysis, Report Writing, Educational Leadership, Experiential Education, Outdoor Education, Adventure Education, Program Management, Event Co-ordination, Program Logistics, Adventure Recreation, Outdoor Recreation, Supply Chain Management, Supply Chain, Brand Management, International Business, Outside Sales, Marketing Strategy, Oracle Reports, OBIEE, SAP, Microsoft Office, Beer Enthusiast
Education
University of California, San Diego 2011 — 2013
Sustainable Business Practices - Professional Certificate
The College of William and Mary 2007 — 2009
MBA, (Marketing, Sustainable Business, Entrepreneurship)
The College of William and Mary - The Mason School of Business 2007 — 2009
MBA, (Marketing, Sustainable Business, Entrepreneurship)
Eckerd College 2001 — 2005
BA, Environmental Studies & Political Science
Granville High School 1997 — 2001
HS Diploma
MEB General Contractors June 2011 - Present
MEB General Contractors March 2010 - June 2011
MEB General Contractors March 2009 - March 2010
Stauch Dasher Group September 2005 - March 2009
Cox Communications January 2004 - September 2005
Jack L. Massie Contractor Inc July 2001 - January 2004
B.E. Schwartz Construction Co June 1993 - March 2000
Skills
Inspection, Construction Management, Process Scheduler, Construction, Contract Management, Contractors, Troubleshooting, Construction Safety, Blueprint Reading, Change Orders, Subcontracting, Management, CPM Scheduling, MS Project, Procurement, OSHA 30-Hour, Field Supervision, Microsoft Project
Education
ECPI University 2003 — 2008
Associates, Computer Engineering
swansboro high school 1991 — 1994
Diploma
ECPI - College of Technology - Virginia
Associates Degree, Computer Engineering Technology
THE NIELSEN COMPANY January 2014 - Present
Chato Loco Creations June 2009 - October 2014
Arbitron August 2010 - November 2013
Cox Communications March 2002 - June 2009
Cox Communications March 2002 - June 2009
CRC Web January 2000 - January 2002
San Diego Unified School District January 1997 - January 2000
SPI (a division of Field Force Corporation) January 1993 - January 1997
Skills
Marketing, Account Management, Sales Operations, Selling, Business Development, Management, CRM, Marketing Management, Business Planning, Telecommunications, Sales Presentations, Customer Service, Trade Shows, Networking, Time Management, Sales, Sales Management, Training, Market Research, Strategic Planning, Social Media Marketing, Team Building, Project Management, Marketing Strategy
Education
Eckerd College 1998 — 2002
Bachelor in Arts, Visual Arts/ Marketing
Eckerd College 1980 — 1984
Fine Arts, Marketing, Art history, Printmaking
Eckerd College
Bachelor of Arts, Marketing and Visual Arts
Cox Communications October 2012 - December 2013
Cox Communications June 2007 - October 2012
Cox Communications September 2006 - June 2007
Robert Half Technologies March 2006 - September 2006
Outsource, Inc. December 2005 - January 2006
Transportation Security Administration August 2002 - December 2005
Crane & Co December 2000 - April 2002
TMP Worldwide September 2000 - December 2000
Skills
Troubleshooting, Technical Support, Computer Hardware, Routers, Networking, XP, Software Installation, Hardware, Linux, HTML, CSS, Cabling, Customer Service, MODS, EAD, VRA, Dublin Core
Education
University of North Texas 2014 — 2016
Master’s Degree, Library Science, Current GPA: 4.0
Edinboro University of Pennsylvania 1994 — 2001
Bachelor of Arts (BA), English
Trust Financial Corp January 2015 - Present
Healthcare Solutions Team October 2014 - Present
LIKEVEKT September 2012 - Present
Anixter February 2011 - July 2012
AIG May 2010 - December 2010
Bank of America March 2006 - August 2009
Cox Communications October 2003 - March 2006
Verizon Wireless May 1999 - December 2002
Skills
Consultative Selling, Sales Management, Account Management, Cold Calling, B2B, Solution Selling, Contract Negotiations, New Business Development, Customer Relations, Pricing, Forecasting, Negotiation, Sales Support, Direct Sales, Strategic Planning, Lead Generation, Team Leadership, Team Building, Call Center, P&L, Key Account Management, Customer Service, P&L Management, Banking, Health Insurance, Medicare, Life Insurance, SAP, Top Producer, Wireless Networking, LAN-WAN, Technology, Enterprise Software, Network Security, Financial Markets, Complex Sales, Award Winner, Presidents Club, Revenue Enhancement, Selling, Sales Operations, Vendor Management, Customer Retention, Cross-functional Team..., Start-ups, Channel Partners, Management, Training, Sales, Marketing
Education
Durham University
Master of Business Administration (M.B.A.), Finance, General
National University 2012 — 2014
BA, Finance and Financial Management Services, 3.65 GPA
Dale Carnegie Institute 2004 — 2004
Certificate, Sales Advantage
Energy Management Institute 2008 — 2009
Certificate, Fundamentals of Energy Trading & Hedging
Energy Management Institute 2008 — 2009
Certificate, Fundamentals of Crude Oil
Energy Management Institute 2008 — 2009
Certificate, Fundamentals of Power Industry
Cox Communications September 2004 - Present
TRADER Corporation 2003 - 2004
The Walking Company Holdings, INC June 2003 - November 2003
Sprint August 2000 - August 2002
Skills
Sales Management, Retail Marketing, Public Relations, Creative Writing, Proposal Writing, Speech Writing, Customer Service, Customer Engagement, Customer Relations, Wireless Networking, Business Process
Education
Strayer University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, Cum Laude
ECPI University 1996 — 1997
Associate of Science (AS), Computer Science
Vape Chemist September 2014 - Present
Cox Communications September 2013 - September 2014
Cox Communications June 2011 - September 2013
Trumbull Kitchen September 2007 - May 2011
Skills
Direct Sales, Training, Sales, Cold Calling, Social Media, Sales Operations
Education
Eastern Connecticut State University 2005 — 2011
Bachelor of Science (BS), History
Wyndham Worldwide November 2013 - Present
Fulfilled111 Designs February 2012 - Present
Cox Communications November 2012 - October 2013
Canon IT Solutions Inc. January 2010 - November 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Teaching, Budgets, Public Speaking, Data Entry, Troubleshooting, Team Building, Event Planning, Marketing, Training, Software Documentation, Leadership
Education
Tidewater Community College 1994 — 2015
Associate's Degree, Social Sciences
ECPI College of Technology 2010 — 2010
Web Page, Digital/Multimedia and Information Resources Design
Bayside High School 1991 — 1994
Cardinal Solutions July 2015 - Present
DIVERSANT, LLC June 2014 - July 2015
Cox Communications May 2013 - July 2013
TheBAYNET.com January 2010 - May 2010
Skills
HTML5, CSS3, Sublime Text, Github, Leadership, Recruiting, Public Relations, Customer Service, Social Media, Consulting, Social Networking, Editing, Interviews, Avid, iNEWS
Education
East Carolina University 2010 — 2014
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Cox Communications August 2015 - Present
Center for Multicultural Affairs (CMA) May 2015 - July 2015
Duke University Athletics Association August 2013 - May 2015
Ogilvy & Mather June 2014 - August 2014
David Monn, LLC May 2013 - August 2013
Skills
Brand Management, Social Media Marketing, Photoshop, Advertising, Event Planning, Facebook, Adobe Creative Suite, Concept Development, Social Media, Logo Design, InDesign, WordPress, Mac, Marketing Strategy
Education
Duke University 2011 — 2015
Bachelor of Arts (BA), History
Virginia Beach City Government August 2015 - Present
WellPoint November 2014 - August 2015
Cox Communications June 2004 - October 2014
Skills
Customer Service, Leadership, Troubleshooting, Telecommunications, Microsoft Word, Training, Information Technology, Windows, App-V, System Imaging, Computer Hardware, Powershell, Active Directory
Education
ECPI University 2001 — 2002
Associate of Arts and Sciences (AAS), Information Technology
Cox Communications April 2015 - Present
Hyatt Hotels Corporation March 2011 - April 2015
Hyatt Hotels Corporation August 2010 - March 2011
Hyatt Hotels Corporation January 2008 - September 2010
Bain & Company September 2006 - December 2007
Bain & Company August 2004 - August 2006
Bain & Company September 2000 - August 2001
Bain & Company September 1998 - September 2000
Skills
Due Diligence, Valuation, Market Analysis, Hospitality, Competitive Analysis, Mergers, Business Strategy, Strategic Planning, Real Estate Development, Mergers & Acquisitions, Real Estate, Management Consulting, Business Planning, Strategy, Consulting, Management
Education
University of Pennsylvania - The Wharton School 1994 — 1998
B.S.Econ, Finance & Management
Fuqua School of Business (Duke University) 2002 — 2004
Master of Business Administration (M.B.A.)
AT&T WiFi-Engineering May 2014 - Present
Gateway Community Church October 2012 - Present
Cisco September 2012 - March 2014
COX Communications February 2009 - September 2012
Skills
VMware, Computer Hardware, Troubleshooting, Team Leadership, VoIP, Security, Cisco Technologies, Active Directory, Networking, Telecommunications, System Deployment, Data Center, Vendor Management, Technical Support, Software Installation, System Administration, Windows 7, TCP/IP, Software Documentation, Network Administration, VPN, Network Security, Hardware, Wireless Networking
Education
ECPI University
Hampton Roads Chamber of Commerce January 2015 - Present
Managing Communications Consulting August 2002 - Present
USAA February 1999 - September 2002
Cox Communications June 1994 - February 1999
Sentara Healthcare April 1990 - June 1994
Skills
Media Relations, Internal Communications, Public Relations, Marketing Communications, Blogging, Marketing, Public Speaking, Social Media, Strategy, Strategic Communications, Leadership, Newsletter Production, Communication Training, Brochures, Reputation Management, Presentation Coaching, B2B, Website Development, Direct Marketing, Job Coaching, Op-eds, Personal Branding, Key Message Development, Product Launch, Strategic..., Award Submissions, Government Contracting, Special Event, Vertical Marketing, Local Advertising, Employee Recognition, Expertise in strategic..., Start-up Operations, Interview Coaching, Job Description..., Community Relations, Executive Communications, Energy Issues, Brand PR, Networking Strategies, Company Branding, Marketing Partnerships, Sponsorship Strategy, Trade Show Development, Contact Strategy, National Media Relations, RFP preparation, Supervisor..., Non-profit Leadership, New Business Development
Education
Eastern Kentucky University 1968 — 1972
BA Theatre Arts/Communications, Communications, English
USAA July 2015 - Present
USAA October 2013 - Present
Helios HR December 2011 - September 2013
Cox Communications October 2007 - November 2011
RTI International August 2004 - October 2007
Time Warner Cable March 2002 - August 2004
WakeMed May 2001 - March 2002
NC Division of Vocational Rehabilitation May 2000 - May 2001
Media General - WNCT April 1998 - May 2000
Skills
Employee Relations, Talent Management, Performance Management, Employee Engagement, Benefits Administration, PeopleSoft, Organizational..., Employee Benefits, Talent Acquisition, Human Resources, Compensation & Benefit, Coaching, Personnel Management, Process Improvement, Leadership, Training, Sourcing, Compensation Structures, Compensation
Education
East Carolina University 1998 — 2000
M.PA. Master of Public Administration, Human Resources Management
East Carolina University 1993 — 1997
B.S, Political Science
Cox Communications August 2011 - Present
Cox Communications January 2002 - July 2011
ALEX Karaoke & DJ Services November 1995 - September 2007
Atlantic Air Corporation March 1994 - August 1998
Tenecco Newport News Ship Building June 1990 - November 1993
McDonald's Corporation March 1988 - September 1990
Education
ECPI College of Technology 1999 — 2001
Associates Degree, IT/Networking
Tidewater Community College 1993 — 1994
Vocational, Residential Heating and Cooling
PW University, Manila, Philippines 1978 — 1982
Bachelor of Science (B.S.), Hotel & Restautant Management
Skanska USA 2015 - Present
Web Action Network & PC Connection May 2014 - April 2015
Cox Communications May 2013 - May 2014
SLAIT Consulting November 2012 - January 2013
360 IT Partners 2012 - 2012
Patient Advocate Foundation November 2011 - 2012
ECPI University November 2009 - November 2011
New Light Baptist Church June 2009 - October 2010
Verizon 2007 - 2009
Skills
Windows Server 2008, Windows Server 2003, Active Directory, Windows deployment..., Citrix, VMware, Xen, Cisco, Norton Ghost, Packet Analysis, Wireless Networking, vSphere, Microsoft exchange..., Microsoft Exchange, Windows Server, Cisco Technologies, Network Administration, DHCP, VMware ESX, Network Security, Troubleshooting, DNS, Servers, Operating Systems, Technical Support, Sniffer, Security, Windows 7, Hardware, Security+, System Administration, Group Policy, Software Installation, Networking, Software Documentation, Information Technology, Windows, Windows XP, LAN-WAN, Routers, CompTIA Security
Education
Strayer University 2010 — 2014
Master's Degree, Information Systems & Enterprise Network Management, 3.2
ECPI University 2008 — 2009
BS, Computer Science and Network Security Management
ECPI College of Technology 2006 — 2007
AAS, Information Technology and Network Security
ECPI University 2004 — 2006
AAS, Computer Electronics and Wireless Communications
EMC Academic Alliance Program 2013 — 2013
VMware Academy 2013 — 2013
Cox Communications August 2014 - Present
Cox Communications July 2004 - August 2014
Sprint 2002 - 2003
Overton's 1999 - 2002
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Service, Technical Support, Customer Experience, Troubleshooting, VoIP, Broadband, Customer Retention, Wireless, Telephony, Process Improvement, Team Leadership, Team Building, BMC Remedy, Windows 7, Dispute Resolution, Regulatory Affairs, Public Relations, Legal Research, Project Management, PMP
Education
East Carolina University 1999 — 2003
Enviornmental Health
Cox Communications January 2014 - Present
Cox Communications December 2013 - January 2014
Cox Communications August 2011 - December 2013
Cox Communications September 2009 - August 2011
Cox Communications March 2009 - November 2009
Cox Communications October 2007 - March 2009
Cox Communications August 2004 - October 2007
Skills
Troubleshooting, Technical Support, VPN, VoIP, System Deployment, Call Centers, TCP/IP, Help Desk Support, Software Documentation, Active Directory, BMC Remedy, Computer Hardware, Telecommunications, Vendor Management, Cisco Call Manager, Servers, Broadband, Call Center, Cisco IOS, Process Improvement, Blackberry Enterprise..., Powershell, VB.NET, KCS, HDI, Citrix XenApp, Citrix XenDesktop, ProfileUnity
Education
ECPI University 2003 — 2004
AS, Computer Science
Global knowledge
Global knowledge
Indigo Arc, LLC 2012 - January 2015
Lockheed Martin (Transportation and Security Solutions) – Air Traffic Control Enroute Systems 2003 - 2012
Cox Communications 1998 - 2002
Motorola Inc. (Broadband Digital Distribution Systems) 1996 - 1998
TV Guide On-Line (Broadband Interactive Services Developer) 1995 - 1996
Ortho Diagnostics (Johnson & Johnson Company) 1994 - 1995
Martin Marietta / General Electric Aerospace (now Lockheed Martin) 1990 - 1994
SoftSwitch Inc. (Network Software Developer) 1989 - 1990
Unisys Corp. 1986 - 1989
Unisys Corp. 1983 - 1986
Skills
Systems Engineering, Earned Value Management, Requirements Management, Configuration Management, System Architecture, Software Engineering, System Design, Aerospace, Space Systems, Engineering Management, Integration, Telelogic DOORS, DoD, Spacecraft, Testing, Security Clearance, Technical Leadership, Requirements Analysis, Information Assurance, ClearQuest
Education
Villanova University 1988 — 1990
Master's degree, Computer Science
East Stroudsburg University of Pennsylvania 1979 — 1983
Bachelor of Science (BS), Computer Science
Cox Communications September 2013 - Present
Cox Communications June 2010 - August 2013
Cox Communications January 2007 - July 2012
Cox Communications June 2000 - December 2006
Delta Air Lines May 1992 - August 1998
Skills
Telecommunications, Product Management, Product Development, Broadband, Wireless, Mobile Devices, Strategic Partnerships, IPTV, Strategy, VoIP, Cross-functional Team..., IP, Product Marketing, Start-ups
Education
Duke University - The Fuqua School of Business 1998 — 2000
MBA, Business Administration
Georgia Institute of Technology
MSEE, Electrical Engineering
Georgia Institute of Technology
Bachelors, Electrical Engineering
DocuSign 2015 - Present
SanDisk 2013 - 2015
Salesforce 2012 - 2013
Equifax 2011 - 2012
Cox Communications 2008 - 2011
AT&T 2005 - 2008
Tellabs (Advanced Fibre Communications) 2000 - 2003
Intel Corporation 1998 - 2000
Skills
Telecommunications, Marketing Strategy, Pricing, Pricing Strategy, Product Management, Cross-functional Team..., Financial Analysis, Analytics, Product Marketing, Competitive Analysis, Product Development, Wireless, Strategic Partnerships, Mobile Applications, Mobile Devices, Go-to-market Strategy
Education
Duke University - The Fuqua School of Business
MBA, Marketing
University of California, Los Angeles
BS, Electrical Engineering
Oracle July 2014 - Present
Oracle April 2012 - Present
Cox Communications May 2010 - March 2012
Gilead Sciences September 2009 - May 2010
ObjectNet Technologies August 2005 - September 2009
Art.com June 2008 - August 2009
U.S. Concrete, Inc January 2008 - May 2008
TSYS September 2005 - May 2008
Command Alkon May 2003 - August 2005
GE Power Systems January 2002 - May 2003
Skills
Enterprise Architecture, Requirements Analysis, Middleware, Software Development, IT Strategy, Product Management, Management, Business Strategy, Leadership, SOA, Team Management, Process Improvement, Oracle SOA Suite, Weblogic, BPEL, ESB, Oracle, Java Enterprise Edition, Web Services, OSB, Unix, EAI, PL/SQL, XML, AIA, OWSM, Design Patterns, Hibernate, SDLC, Architecture, Oracle E-Business Suite, Architectures, Business Process, Java, Oracle Application..., Struts, XSLT, SQL, BPML, JSP, .NET, Integration Architecture, Oracle Applications, Performance Tuning, Enterprise Service Bus, JMS, J2EE Architecture, Software Design, Solution Architecture, Integration
Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
University of Louisiana at Lafayette 2000 — 2001
Masters
Sri Krishnadevaraya University 1995 — 1999
Bachelors
Duke University - The Fuqua School of Business
Duke University - The Fuqua School of Business
IBM May 2008 - February 2015
Cox Communications August 2006 - April 2008
InterContinental Hotels Group August 2000 - August 2006
Regency Suites Hotel November 1998 - July 2000
Skills
Telecommunications, Sales Tax, Hospitality Industry, PeopleSoft, Tax, Sarbanes-Oxley Act, Accounting, Account Reconciliation, Auditing, Essbase, Financial Reporting, Forecasting, General Ledger, Financial Modeling, Sarbanes-Oxley, Lotus Notes, Financial Analysis, Variance Analysis, SAP, Management, Due Diligence, Finance, Tax Research, Microsoft Word, Microsoft Excel, Budgets, Fixed Assets, US GAAP, Revenue Recognition, Financial Audits, Financial Accounting, PowerPoint, Tax Accounting, Access, Financial Forecasting, Process Improvement, Accounts Receivable, Analysis, Outlook, Data Analysis, Financial Statements
Education
Eastern Michigan University 1988 — 1992
Bachelor's Degree, Economics
Infinite Group September 2013 - Present
VMware December 2011 - April 2013
Cox Communications September 2010 - March 2012
Alcatel-Lucent Enterprise June 2008 - September 2011
CapGemini June 2007 - September 2008
Sprint September 2006 - June 2007
Sprint 2006 - 2007
AT&T May 2006 - September 2006
U.S. Customs and Border Protection September 2005 - December 2005
MCI Web Hosting Services May 2005 - September 2005
Skills
Unix, Troubleshooting, Servers, Solaris, Data Center, Project Management, Technical Support, SDLC, DNS, Testing, System Deployment, Security, Telecommunications, Software Development, Wireless, Web Servers, Team Leadership, vCenter Server, Web Applications, Problem Solving, Technical Project..., Cloud Applications, Micromuse Netcool, vcenter operations..., Technical Leadership, Virtualization
Education
University of Phoenix 2010 — 2013
B.S
East Carolina University 1993 — 1994
Suitland
Cox Communications August 2003 - Present
Education
East Carolina University 1990 — 1994
Cox Communications April 2009 - Present
AT&T Mobility April 2004 - October 2007
Cingular Wireless/ ATT Mobility April 2001 - April 2004
MCI June 1992 - March 2001
Gannett March 1989 - June 1992
AMCI October 1987 - March 1989
Skills
Strategic Planning, Telecommunications, Vendor Management, Process Improvement, Data Analysis, Data Warehousing, Resource Management, Project Management, Business Strategy, Operational Support
Education
Edinboro University of Pennsylvania 1982 — 1986
B.S., Computer Science, Mathematics, Business
Duke University - The Fuqua School of Business
Exec. Education, Executive Education - Financial Reporting for Non-Financial Managers
Cox Communications Sr. Systems AnalystBoston Proper2001 - 2004
Convergys May 1995 - September 2001
North American Stainless May 1991 - May 1995
Skills
Vendor Management, IBM iSeries, SDLC, Project Management, Unix, Requirements Analysis, Visio, Disaster Recovery, Software Project..., Integration, Systems Analysis, Business Analysis, Process Improvement, Telecommunications, Solution Architecture, RPG, Agile Methodologies, SharePoint
Education
Eastern Kentucky University 1988 — 1991
BBA, Computer Information Systems
Cox Communications December 2014 - Present
Cox Communications January 2010 - Present
Sprint Nextel January 2004 - August 2008
Self Employed April 2001 - December 2004
Media Broadcast Network September 1999 - March 2001
Thomas Puckett Advertising 1998 - 1999
Continental Cablevision 1990 - 1996
Skills
Brand Management, Budget Planning and..., Vendor Management
Education
Eastern Michigan University 1982 — 1984
B.S., Radio, TV and Film
University of Michigan-Dearborn 1977 — 1982
B.A., Pyschology
All PC Repair January 2009 - Present
Cox Communications May 2008 - Present
Cox Communications December 2004 - May 2008
Rescuecom April 2004 - January 2005
Logista February 2002 - October 2004
Skills
Telecommunications, Project Management, Strategic Planning, Process Improvement, Social Media, Advertising, Microsoft Office, Customer Service, Vendor Management, Team Building, Call Center, Change Management, Team Leadership, Product Management, Marketing Strategy, Marketing, VoIP, Leadership, Troubleshooting, Online Advertising, Technical Support, Call Centers, Servers, TCP/IP
Education
ECPI University 2001 — 2003
AAS, Computer Science
Pindrop Security June 2014 - Present
Nexidia November 2011 - June 2014
Cox Communications April 2008 - November 2011
Cox Communications May 2006 - April 2008
Cox Communications April 2001 - May 2006
Entricom, Inc. January 2000 - February 2001
Nextlink Communications July 1998 - January 2000
Education
Duke University
BS, Mechanical Engineering
Nalco Champion November 2012 - Present
Suddenlink Communications February 2006 - November 2012
Cox Communications May 2004 - February 2006
ENMU January 2000 - April 2004
Skills
Telecommunications, Troubleshooting, Customer Service, Sales, Team Building, Team Leadership, Sales Management, Operations Management, Budget, Process Improvement, Outlook, Call Center, Strategic Planning, Customer Satisfaction, Coaching, Project Planning, Microsoft Excel, Microsoft Office, Networking, PowerPoint
Education
Eastern New Mexico University 2000 — 2004
Bachelor, Communications, History
Frank Phillips Junior College 1997 — 1999
Associate, General
Usa Discounters Ltd August 2014 - Present
Greenbrier Glass, Inc. June 2001 - Present
ACADEMI Training Center March 2014 - June 2014
ACADEMI Training Center August 2013 - March 2014
Unemployed but looking August 2013 - August 2013
Cox Communications May 2011 - July 2013
Cox Communications September 2006 - May 2011
Skills
Business Analysis, Sales Operations, Sales Compensation, oracle incentive..., Telecommunications, Business Intelligence, Performance Management, Oracle HR, Leadership, Cross-functional Team..., CRM, Analysis, Government Contracting, Data Analysis, Sales, Operations Management
Education
Strayer University 2010 — 2016
Master's Degree, IT Decision Systems
Strayer University (VA) 2005 — 2010
Master of Business Administration (MBA), Marketing
East Carolina University 1990 — 1994
Bachelor of Science, English/Language Arts Teacher Education
Cox Communications August 2003 - Present
St. Jude Children's Research Hospital October 2007 - May 2008
Education
Norfolk State University 2005 — 2008
BA, Mass Comminications
ECPI University 2000 — 2003
A.A.S, IT Networking
Washington State Department of Transportation October 1993 - Present
Spokane Regional CVB 1985 - 1993
Cox Communications 1982 - 1985
Skills
Media Relations, Strategic Communications, Corporate Communications, Public Affairs, Internal Communications, Crisis Communications, Communications Planning, Program Management, Speech Writing, Newsletters
Education
Eastern Washington University 1971 — 1975
BA, Communications
Time Warner Cable November 2012 - Present
Cox Communications February 2006 - October 2012
Smithfield Foods June 1993 - October 1996
Skills
BMC Remedy, Troubleshooting, Cisco IOS, VoIP, Active Directory, Customer Service, Cisco Technologies, System Administration, Fiber Optics, Call Center, Microsoft Office, Windows, Windows Server, Operating Systems, PeopleSoft, Mac OS, Network Security, Blackberry Enterprise..., Wireless, Windows 7, Call Centers, Routers, Technical Support, Telecommunications, Networking, Leadership, Team Building, Process Improvement, Wireless Networking, Customer Satisfaction, Training, Team Leadership
Education
Strayer University 2008 — 2015
Master of Science (M.S.), Management Information Systems, General
Saint Leo University 2002 — 2015
Master's degree, Business Administration and Management, General
Strayer University 2002 — 2004
BSCN, Computer Networking
ECPI University 2001 — 2002
AAS, Computer Electronics
CenturyLink June 2013 - Present
Suddenlink Communications August 2006 - June 2013
Cox Communications March 2005 - August 2006
Skills
LAN Switching, Routing Protocols, Optical Transmission, Wireless Networking, WiFi, Data Network, Core Network, IP Addressing, Subnetting, OSI Model, Network Topology, Multiplexing, Cable Modems, CMTS, DOCSIS, Carrier Ethernet, HFC, Cisco devices, Juniper, Cisco Technologies, Network Design, Transmission, Routing, Broadband, Networking, Routers, LAN-WAN, Telecommunications
Education
East Carolina University 1998 — 2003
BS, Business Administration
Mitsubishi Kagaku Imaging Corporation February 2012 - March 2015
3G Computer Services 2010 - May 2012
Mobil Satellite Technologies June 2010 - January 2012
Panasonic 2008 - 2010
Cox Communications July 2002 - August 2008
W.L. Black & Associates June 2001 - July 2002
Skills
Troubleshooting, Technical Support, VoIP, Hardware, Networking, Help Desk Support, Software Installation, Security, LAN-WAN, Routers, Computer Hardware, Wireless Networking, Switches, Servers, Printers, Call Center, System Administration, OS X, IP, Cabling, Windows, TCP/IP, Windows XP, Singing, Choral, Call Centers, Customer Service, Microsoft Office, Training, Team Leadership, Project Management, Telecommunications, Process Improvement, Management, Customer Satisfaction, Microsoft Word, Microsoft Excel, Software Documentation, Leadership, Telephony, Electronics, Program Management, Wireless, Outlook, Team Building, Operating Systems
Education
ECPI University 1996 — 1998
AAS, Electronics
KGS (Kforce Government Solutions) December 2013 - Present
KGS (Kforce Government Solutions) September 2012 - December 2013
NASA Langley Research Center September 2010 - September 2012
Cox Communications July 2008 - August 2010
Tapestry Solutions April 2008 - July 2008
CompUSA October 2004 - April 2008
Skills
Windows 7, VMware, Mac OS X, iOS, Windows Server, Software Installation, Computer Hardware, Hardware, XP, Group Policy, OS X, Software Documentation, Security, Active Directory, Microsoft Exchange, System Administration, Technical Support, Troubleshooting, Databases, DNS, Windows, Networking, TCP/IP, Servers, Virtualization, DHCP, Solaris, Network Administration, Laptops, Information Assurance, Computer Security, CCNA, Network Security, Security+, CompTIA, BMC Remedy, Blackberry Enterprise..., System Deployment, Windows XP, Computer Repair, CompTIA Security+
Education
ECPI College of Technololgy 2004 — 2007
Associate of Applied of Science, Information Technology/ Network Security Management
ECPI University 2003 — 2006
Associate of Science (A.S.), Information Technology
Cox Communications July 2012 - Present
Cox Communications February 2010 - July 2012
Cox Media April 2005 - June 2009
Bank of America November 1999 - January 2005
Skills
Microsoft SQL Server, Project Management, Databases, Database Design, Process Improvement, Team Leadership, Telecommunications, Microsoft Office, Networking, Customer Service
Education
Lanier Technical College 2012 — 2014
Cisco Networking Specialist
University of Phoenix - School of Business 2010 — 2011
MBA, Project Management
University of Phoenix 2006 — 2009
BSIT, Information Technology
ECPI University 2002 — 2005
AAS, Information Technology - Web Technology
The Solutions Group September 2009 - Present
MicroPact Engineering January 2005 - December 2007
American Society of Appraisers 2006 - 2007
Cox Communications 2005 - 2006
Education
ECPI University 2006 — 2008
BS in CS, Computer Science
Time Warner Cable April 2009 - Present
Time Warner Cable October 2009 - January 2013
Time Warner Cable April 2009 - September 2012
Time Warner Cable April 2008 - April 2009
Time Warner Cable October 2007 - April 2008
Cox Communications May 2006 - October 2007
Cox Communications April 2005 - May 2006
Wireless USA November 2003 - December 2004
Skills
Troubleshooting, Telecommunications, Training, DOCSIS, Customer Service, HFC, Cabling, Networking, Customer Experience, Call Centers, Process Improvement, Broadband, Customer Satisfaction, Team Leadership, IP, Vendor Management, Telephony, Windows, PeopleSoft, People Management, People Development, BMC Remedy, Oracle, Microsoft Office, Project Management, VoIP, JavaScript, Visio, Aspect
Education
University of North Carolina at Pembroke 2015 — 2016
Bachelor's degree, Applied Information Technology
ECPI University 2001 — 2003
Associate's degree, Computer Electronics Technology
Cox Communications November 2012 - Present
Datum Software May 2011 - November 2012
Infosys Technologies Ltd August 2004 - May 2011
Skills
Agile Methodologies, Business Requirements, SOA, Software Project..., Web Services, Requirements Analysis, Hibernate, Business Process, Pre-sales, Software Development, Integration, Requirements Gathering, Project Management
Education
Duke University - The Fuqua School of Business 2014 — 2015
Master of Business Administration (M.B.A.)
Punjab Engineering College 2000 — 2004
BE, Electronics and Electrical Communication
Bhartiya Vidya Bhavan
Physics, Chemistry, Mathematics
Cox Communications February 2008 - Present
Computer Sciences Corporation 1994 - 2007
Skills
Information Technology, Technical Support, Customer Service, Troubleshooting, Outsourcing, Networking, Switches, Wireless, Computer Hardware, Windows, Microsoft Office, TCP/IP, VoIP, Project Management, System Deployment, Active Directory, Data Center, Servers, Software Development, Software Documentation, Integration, Product Management, Leadership, Telecommunications, Change Management, Virtualization, Strategic Planning, Vendor Management, Business Process..., Consulting, Process Improvement, Sales Management, SDLC, Program Management, Disaster Recovery, ITIL, Sales, IT Management, Cross-functional Team..., PMP, Perl, Team Building, Linux, Unix, Solaris
Education
Eastern Illinois University
Industrial Technology/Technician
Lake Land College
Mechanical – Electrical Technology
BTC Broadband 2008 - 2008
Cox Communications 2005 - 2008
DecisionOne 2003 - 2005
ONI Systems 2000 - 2001
Tellabs Operations Inc 1998 - 2000
MCI/WorlCom 1997 - 1998
MCI/WorldCom 1996 - 1997
Skills
Cabling, Switches, Troubleshooting, Customer Service, Outlook, Problem Solving, Microsoft Office, Team Building, Call Center, Word, Excel, Windows, PowerPoint, Computer Hardware, Customer Relations, Strategic Planning, Analysis, Documentation, XP, Negotiation, Visio, Team Leadership, Coaching, Testing
Education
Dutchess Community College
AAS, Communicatios and Media Arts
Oral Roberts University
BS, Telecommunications
Rogers State College
AAS, Counseling
Cox Communications 2015 - Present
DaVita 2013 - 2014
RHA Health Services 2008 - 2013
CGI 2008 - 2008
Americas Best Value Inns 2006 - 2007
Department of Defense Education Activity 2004 - 2006
Illinois Air National Guard 2002 - 2004
Video Connection 1996 - 1998
Skills
Analysis, Microsoft Excel, Budget Process, Leadership, Access, Microsoft Office, PowerPoint, Outlook, Process Improvement, Customer Service, Budgets, Microsoft Word, Research, Public Speaking, Government, Ceridian Payroll System, Great Plains Software, Project Management, Program Management, Accounts Receivable, Payroll, Training, Strategic Planning, Management, System Administration, Accounts Payable, Databases, Data Entry, Financial Analysis, Data Analysis, Invoicing, Accounting, Healthcare, Insurance, Team Leadership, Financial Reporting, Time Management, Team Building, Contract Management, Nonprofits, Project Planning, Business Process..., SharePoint, Oracle Discoverer, Workday, Dialysis, Finance, Cross-functional Team..., Business Analysis, Strategy
Education
United States Air Force 2003 — 2003
Computer Systems Controller
Georgia Southern University
Master of Business Administration (MBA), 3.9
East Tennessee State University
Bachelor's degree
Consulting Engineer November 2011 - Present
Fox Broadcasting/News Corporation May 1996 - November 2011
Consulting Engineer January 1979 - May 1996
Public Broadcasting Service June 1972 - January 1979
Cox Communications 1970 - 1971
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Broadcast Television, International Standards, Feature Films, Visual Effects, SMPTE, Restoration, Electrical Engineering, Motion Control, HDTV, Satellite, Customer Service, Microsoft Office, Broadcast, Film, Radio, Digital TV, Mobile Devices, Digital Media
Education
Duke University 1966 — 1970
BSEE, Electrical Engineering
The George Washington University
Magnolia Junior High March 2012 - Present
Orchard Elementary School September 2010 - May 2011
Mobile County Public School System March 2010 - May 2011
Mobile County Public School March 2010 - May 2011
Orchard Elementary School October 2010 - March 2011
Old Dominion University January 2007 - December 2009
Norfolk Public Schools May 2007 - March 2009
Norfolk & Virginia Beach, VA May 2007 - March 2009
Cox Communications May 1999 - January 2007
United States Army Medic March 1992 - February 2000
Education
Old Dominion University 2007 — 2010
Bachelor of Science, Early Childhood Education
Old Dominion University 2007 — 2009
B.S., Early Childhood
ECPI University 1997 — 1998
A.A.S, Computer Electronics
Cox Communications September 2007 - Present
Education
Eastern Connecticut State University 2001 — 2005
B.S, Computer Science
AT&T June 2013 - Present
Time Warner Cable Business Class August 2012 - June 2013
Cox Communications July 2010 - August 2012
Integra Telecom June 2008 - July 2010
Education
Eastern Illinois University 1994 — 1998
BS, Business and Marketing
Washington Air National Guard March 2011 - Present
FedEx Express July 2009 - September 2011
Dish Network October 2007 - November 2008
Cox Communications November 2000 - November 2004
Cox Communications November 1998 - November 2000
Pentagon Tours March 1996 - August 1997
Presidential Honor Guard June 1994 - March 1996
USAF Comm/Nav Technical Training October 1993 - May 1994
USAF Basic Military August 1993 - October 1993
Skills
Process Improvement, Project Management, Microsoft Office, Leadership, Customer Service, Team Leadership, Management, Quality Assurance, Process Scheduler, Microsoft Excel, Program Management, Dreamweaver, Logistics
Education
Gonzaga University 2009 — 2010
MA, Communication & Leadership
Eastern Washington University 2005 — 2007
Bachelor of Arts, Visual Communications & Design
US Health Advisors April 2015 - Present
MAXIMUS October 2014 - November 2014
MAXIMUS March 2014 - September 2014
MAXIMUS July 2013 - March 2014
MAXIMUS June 2006 - July 2013
Cox Communications August 2005 - June 2006
Tuality Healthcare 2002 - 2004
Aetna January 1989 - September 1999
Skills
Call Centers, Policy, Process Improvement, Software Documentation, Data Analysis, Project Management, Team Leadership, Leadership, Management, Change Management, Business Analysis, Lotus Notes, PowerPoint, Visio, Workforce Management, Outlook, Microsoft Excel, Access, Microsoft Office, Business Process..., Supervisory Skills, Time Management, Recruiting, Analysis, Performance Management, Coaching, Operations Management, Insurance, CRM, Staff Development, Employee Benefits, Customer Satisfaction, Medicaid, Performance Metrics, Customer Service..., Team Management, Call Center Development, Interviews, Business Process, Human Resources, Government, Employee Relations, Quality Assurance
Education
Eastern Oregon University 2004 — 2006
B.S.B.A, Leadership, Organization, and Management
Cox Communications March 2012 - Present
Scentsy-Unforgettablescent May 2010 - 2011
Radio Shack Corporation August 2009 - March 2010
Sprint December 2007 - August 2009
CenturyLink July 2006 - December 2007
Sprint December 2003 - June 2006
Skills
Direct Sales, Wireless, Retail, Customer Retention, Customer Satisfaction
Education
Eastern Michigan University 1989 — 1993
N/A, Interpersonal Communications
ESPN April 2013 - Present
ESPN December 2012 - April 2013
ESPN April 2012 - December 2012
ESPN February 2004 - April 2012
Movie Doctor 1997 - 2004
Eastern Connecticut State University 2002 - 2003
Eastern Connecticut State University 2002 - 2003
Eastern Connecticut State University 2001 - 2003
Cox Communications 1999 - 2000
Skills
Social Media, Adobe Flash, Adobe Photoshop, User Centered Design, Adobe Premiere, HTML, CSS, Interactive Writing, Video Production, TV Production, Final Cut Pro, Avid, Editing, Advertising, Social Networking
Education
Quinnipiac University 2011 — 2013
Master of Science in Interactive Media, Interactive Media, 4.0
Eastern Connecticut State University 2001 — 2003
Bachelor's Degree, Communications
Manchester Community College 1998 — 2001
Associate Degree, Communications
Connecticut School of Broadcasting 1997 — 1998
Certificate, Radio and Television Broadcasting
Other 2013 - Present
Cox Communications 2012 - 2013
Skills
Troubleshooting, Business Analysis, Active Directory, Computer Hardware, IT Operations, Routers, WAN, Network Design, Software Documentation, VMware, Servers, Visio, SharePoint, System Administration, HTML, Windows Server, Switches, Networking, Windows, XP, Windows 7, Technical Support, Windows XP
Education
Saint Leo University
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Tidewater Community College 2012 — 2013
Certificate, Electronic Health Records System Engineer
ECPI College of Technology 2006 — 2009
Associate of Arts and Sciences (A.A.S.), IT/Networking & Security Management
Cox Communications 2000 - 2012
Education
ECPI College of Technology 1999 — 2001
Associate's degree, Telecommunications Technology/Technician, 3.0
Cox Communications June 2008 - July 2009
Canon, Inc. September 2006 - June 2008
United States Air Force August 2001 - August 2005
Education
ECPI College of Technology 2011 — 2013
Network Security
Dominion Enterprises January 2013 - Present
Sentara Healthcare 2009 - 2012
Cox Communications June 2001 - July 2009
Skills
Troubleshooting, Technical Support, Networking, Software Installation, CRM, Routers, Help Desk Support, Customer Service, Marketing, Time Management, Invoicing, Telephony, Software Documentation, Windows 7, Active Directory
Education
ECPI College of Technology 1996 — 1997
Associate's degree, Computer Technology/Computer Systems Technology
manteo high school 1990 — 1994
Associate's degree, Computer Technology/Computer Systems Technology
Shentel February 2013 - Present
Shentel August 2011 - Present
Cox Communications November 2007 - May 2008
Skills
Sales/Marketing,..., Negotiation, Editing, Team Building, Project Management, Social Media, Accounting, Public Relations, Teamwork, AutoCAD, Project Planning, Microsoft Office, Microsoft Windows, Microsoft Outlook, SharePoint
Education
ECPI College of Technology 2005 — 2008
Associate's degree, Network Security Management
Franklin County High School 1991 — 1995
Advanced Diploma, Technology/Business/Architecture
Federal Communications Commission November 2013 - Present
Federal Communications Commission August 2013 - October 2013
Cox Communications January 2013 - May 2013
Western Judicial Circuit Public Defender Office August 2012 - November 2012
U.S. Department of Justice May 2012 - July 2012
Federal Communications Commission January 2012 - July 2012
Eastern New Mexico University, Office of Comm. Services August 2006 - December 2009
United States Senate June 2008 - July 2008
Education
University of Georgia School of Law 2010 — 2013
Doctor of Law (J.D.)
Eastern New Mexico University 2006 — 2009
Bachelor of Science (B.S.)
Cox Communications October 2014 - Present
EasyTEL Communications February 2007 - December 2014
United Methodist Boys Ranch July 2005 - December 2006
Skills
Technical Support, Customer Service, VoIP, Ethernet, POTS, T1, Internet Services, Wireless Networking, Telecommunications, Mobile Devices, Customer Retention, Billing Process, Team Mentoring, Problem Solving, Email Hosting, DHCP, Idea Generation, Account Management, Telephony, SIP, Call Centers, IP PBX
Education
East Central University 2000 — 2005
Bachelor of Business Administration (BBA), Marketing
Cox Communications 2012 - 2012
Education
ECPI University
City of Greenville, NC June 2011 - Present
City of Wilson November 2007 - June 2011
Cox Communications September 2003 - November 2007
US Navy August 1998 - September 2002
Skills
Security, Troubleshooting, Network Security, Government, System Administration, Security Clearance, Technical Support
Education
East Carolina University
Master’s Degree, Business Administration and Management, General
East Carolina University
Bachelor's Degree, Information Technology
Cox Communications August 2014 - Present
Kroger October 2013 - August 2014
Virginia Department Of Motor Vehicles June 2011 - January 2014
Wendy's/Arby's Group, Inc. September 2007 - February 2012
Education
Tidewater Community College 2009 — 2010
Associate's degree, Business Administration and Management, General
ECPI University
Bachelor's degree, Healthcare Administration
St. John Health System July 2015 - Present
Mercy 2015 - 2015
Cox Communications November 2004 - July 2009
Skills
Hospitals, Nursing, Critical Care, Healthcare, IV, Clinical Research, Documentation, Emergency Room
Education
East Central University 2010 — 2015
Bachelor’s Degree, Bachelor of Science in Nursing, 3.49 GPA