Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Actively Seeking A New Opportunity September 2015 - Present
Greater Atlanta Area January 2015 - Present
Cox Communications August 2011 - December 2014
Cox Communications August 2006 - August 2011
Cox Communications November 2002 - August 2006
AT&T/Cingular Wireless January 2001 - November 2002
AT&T/BellSouth Cellular Corp. July 1998 - December 2000
AT&T/BellSouth Mobility 1996 - 1998
Ticketmaster - Florida 1993 - 1996
Skills
Marketing Operations, Marketing Strategy, Advertising, Integrated Marketing, Direct Marketing, Marketing, B2B Marketing, Digital Marketing, Strategic Partnerships, Marketing Communications, Digital Media, Product Marketing, Mobile Marketing, Segmentation, Media Planning, Advertising Sales, Email Marketing, Strategy, Lead Generation, Customer Acquisition, Competitive Analysis, Interactive Marketing, Account Management, Online Advertising, Social Media Marketing, Vendor Management, Campaign Strategy..., Direct Mail, Broadcast Television, Radio Advertising, Management, Sales, B2B, Cross-functional Team..., Strategic Planning, Customer Retention, Analytics, Leadership, Brand Management
Education
Mercer University - Stetson School of Business and Economics 1998 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing
University of Central Florida - College of Business Administration 1990 — 1993
B.S., Liberal Studies -- Business and Communications
North Springs High School
Cox Communications April 1998 - Present
Skills
Troubleshooting, Telecommunications, IT Management, Project Management, Customer Service, Integration, ICOMS, CSG, Netcracker, Business Analysis, Technical Support, Remedy Ticketing System, VoIP, Nortel DMS, IBM iSeries, ITIL Certified, SSRS, Oracle SQL Developer, Microsoft SQL Server, Convergys, Tableau, SharePoint, T-SQL, PL/SQL, Management, PeopleSoft
Education
Metropolitan Community College 1997 — 1999
Business Administration and Management, General
Omaha South High School 1992 — 1996
Client First Financial Group - Washington National Insurance January 2015 - Present
Radio Lobo 97.7FM July 2008 - October 2014
Cox Communications May 2007 - July 2008
Radio Lobo 97.7FM August 2006 - May 2007
Journal Broadcast Group 2004 - 2006
Skills
Radio Promotions, Radio, Broadcast, Radio Broadcasting, Radio Advertising, Advertising, Adobe Audition, Social Media Marketing, Digital Media, Social Media, Facebook, Radio Producing, Event Planning, Customer Satisfaction, Management, Communication, Community Service, Fundraising, Advertising Sales
Education
Metropolitan Community College 2004 — 2006
LTSAA, Spanish
Metropolitan Community College
Spanish; General Studies; Spanish
Younique Products August 2014 - Present
Trails of Glitter February 2014 - Present
Things Remembered October 2007 - May 2015
Family Urgent Care April 2012 - October 2013
Cox Communications January 2011 - April 2012
Victoria's Secret August 2004 - January 2011
Skills
Store Management, Loss Prevention, Retail, Retail Sales, Merchandising, Visual Merchandising
Education
Metropolitan Community College
HunTel Communications May 2004 - Present
Gazelle Communications February 1992 - April 2004
Cox Communications 1975 - 1984
Skills
Telecommunications, Customer Service, Project Management, Team Building, Vendor Management, Sales, Account Management, Selling, Business Analysis, Solution Selling, Contract Negotiation, Business Development, Strategic Planning, Sales Management, Leadership, Product Management, Customer Satisfaction, New Business Development, Salesforce.com, Team Leadership, Call Centers, Process Improvement, B2B, Direct Sales
Education
University of Nebraska at Omaha 1976 — 1980
BA, History
Metropolitan Community College 1973 — 1975
Associates Degree, Horticulture
NRG Media March 2014 - June 2014
NRG Media July 2013 - June 2014
Cox Communications March 2008 - September 2012
NRG Media June 2003 - August 2008
Marriott International February 2000 - March 2003
Skills
Radio, Radio Broadcasting, Customer Service, Sales, Marketing, Promotions, Social Media, Windows & Mac operating..., Microsoft Office, Teamwork, Broadcast, Radio Producing, Account Management, Customer Satisfaction, Television, Public Relations, Radio Advertising, Social Media Marketing, Radio Promotions, Radio Host, Audio Editing, Voice Over, Facebook, Voice Acting, Photography, Adobe Audition, Advertising Sales, Social Networking, Video Production, New Media, Final Cut Pro, Digital Media, Radio Production
Education
Metropolitan Community College
Business/Commerce, General
Plattsmouth High School 1995 — 1999
Diploma
Cox Communications August 2014 - Present
The Freaks with Kenny and Crash on Fox Sports 910 June 2015 - August 2015
Phoenix Suns September 2014 - May 2015
WAC Digital Network March 2015 - March 2015
GOAZCATS.com November 2012 - July 2014
UATV – University of Arizona’s Television Station January 2012 - May 2014
KAMP Student Radio January 2012 - May 2014
Sports Marketing Association August 2011 - May 2014
Universal Sports Network June 2013 - August 2013
KGUN 9 January 2013 - May 2013
Skills
Television, Social Media, Broadcast, Editing, Video Production, Final Cut Pro, Radio Broadcasting, Adobe Audition, Adobe Photoshop, Microsoft Office, Video
Education
University of Arizona 2011 — 2014
Bachelor's Degree, Journalism
Mesa Community College 2010 — 2011
Cox Communications November 2014 - Present
We Got This Covered March 2014 - Present
Renegade Cinema June 2013 - Present
Best Buy April 2014 - October 2014
Oklahoma Gazette February 2014 - March 2014
Trifecta Communications October 2012 - December 2013
Mid-America Christian University May 2011 - June 2013
Mid-America Christian University August 2011 - May 2013
Mid-America Christian University January 2012 - October 2012
Skills
Blogging, Social Media, Film Criticism, Podcasting, Journalism, Teamwork, Movie Reviews, Video Production, Digital Media, WordPress, Video, Customer Service, New Media, Content Strategy, Adobe Creative Suite, Management, Client Management, Entertainment, Program Development, Strategic Planning, Administration, Writing, Script Writing, Marketing Communications, Conflict Resolution, Web Administration, Events Coordination, Screenwriting, Film, Project Management, Social Media..., Community Development, Team Management, Webmaster Services, CRM, Sales
Education
Mid-America Christian University 2009 — 2013
Bachelor of Arts (B.A.), Literary and Cultural Studies
Connersville High School
LeaseTeam, Inc. May 2011 - Present
Cox Communications January 2011 - May 2011
Cox Communications August 2008 - May 2011
Cox Communications March 2005 - July 2008
SpeedNet Services September 2001 - March 2005
Reliant Global Services July 1999 - August 2001
Skills
VMware Infrastructure, Managed Services, Storage Architecture, Virtualization, VDI, Service Desk, IT Service Management, Remote Infrastructure..., Microsoft Technologies, Dell PowerEdge Servers, Mobile Communications, Retail Systems, Video Production, Multi-Tenant..., Cloud Computing, Infrastructure, Customer Service, High Availability, Security Awareness, SaaS, Telecommunications, IT Management, vSphere, Business Process, Process Improvement, Service Delivery, IT Operations, ITIL, Vendor Management, Data Center, System Deployment, Troubleshooting, Security, VMware ESX, VPN, Servers, DNS, Network Security, Storage Area Networks, IIS, Microsoft Exchange, Network Administration, Switches, Technical Support, WAN, Active Directory, Enterprise Software, VoIP, Help Desk Support, Disaster Recovery
Education
AIM Institute 2013 — 2014
IT Leadership Academy
Metropolitan Community College 2004 — 2005
Diploma, Network Security Occupational Specialist
Comcast Cable June 2015 - Present
Comcast Cable June 2014 - June 2015
Comcast Cable August 2007 - June 2014
Cox Communications January 2007 - July 2007
Dial America March 2004 - July 2007
Skills
Telecommunications, Coaching, Call Center, Customer Retention, Customer Satisfaction, Account Management, Customer Experience, Cold Calling, Sales, Sales Management, Sales Operations, Team Leadership, Telemarketing, Sales Process, Solution Selling, Team Building, Customer Service, Cross-functional Team..., Call Centers, Retail, Training, Management, Recruiting, Leadership, Marketing, Forecasting, Broadband, Marketing Strategy, Employee Engagement, Hiring, Vendor Management, VoIP, Wireless
Education
DeVry University 2013 — 2015
Bachelor's degree, Technical Management
Metropolitan Community College 2003 — 2005
Cox Communications January 2009 - Present
Eschelon Telecom January 2006 - January 2009
Centrex Home Equity January 2003 - January 2006
Hewlett-Packard November 1999 - January 2003
Skills
Telecommunications, Solution Selling, Sales, Direct Sales, Account Management, Salesforce.com, VoIP, Co-location, Training, Managed Services
Education
University of Phoenix 2002 — 2003
Business/Commerce, General
Mesa Community College 1997 — 1998
General, Information Technology
Forte Fashion Inc. April 2012 - Present
Cox Communications August 2009 - Present
BMEGateway June 2006 - June 2007
Skills
Spanish-speaking, Small Business, Fashion, Fashion Writing, Blogging, Customer Service, Creative Direction, Social Media, Advertising, Social Media Marketing, Press Releases, Copywriting, Public Relations, Editing, Event Planning, Online Marketing, Merchandising, Marketing, PowerPoint, Social Networking, Publicity, Marketing Communications, Time Management
Education
Merrimack College
Bachelor of Business Administration (B.B.A.), International Business
Nextiva June 2014 - Present
Cox Communications September 2013 - June 2014
Flexi Compras January 2012 - January 2014
Skills
Customer Service, Sales Operations, Sales, Organizational...
Education
Mesa Community College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Nebraska Furniture Mart September 1998 - Present
Cox Communications March 2015 - Present
Cox Communications December 2012 - February 2015
Cox Communications January 2008 - December 2012
Cox Communications July 2007 - January 2008
Cox Communications January 2005 - July 2007
Cox Communications April 2004 - January 2005
Omaha Public Schools August 1998 - April 2004
Skills
Customer Service, Dependable Team Player, Multi Tasking, Team Leadership, Order Management, Process Management, Creative Problem Solving, Product Knowledge, Quality Assurance, Technical Support, Project Management, Process Scheduler, Customer Satisfaction, Sales, VoIP
Education
Metropolitan Community College 1998 — 2000
Associate of Science (AS), Business Administration and Management, General
Cox Communications October 2012 - Present
Toys R Us 2003 - 2014
Skills
Visual Merchandising, Merchandising, Retail Management, Loss Prevention, Stores, Retail, Customer Service, Shrink Control, Store Management, Employee Training, Leadership, Cashiering, Team Leadership
Education
Metropolitan Community College 1992 — 1993
Early Childhood Education and Teaching
GEICO June 2014 - Present
YMCA October 2010 - December 2011
Houston County Board of Education January 2009 - May 2010
Cox Communications May 2007 - August 2007
Walt Disney World August 2004 - January 2005
Skills
Marketing Communications, Timely Decision Making, Organizational..., Leadership, Customer Service, Newsletters, Teamwork, Sales, Retail, Facebook, Social Networking, Nonprofits, Event Management, PowerPoint, Networking, Fundraising, Data Entry, Critical Thinking, Teaching, Customer Satisfaction, Time Management, Training, Event Planning, Community Outreach, Marketing, Management, Analysis
Education
Macon State College 2002 — 2007
Bachelor of Arts (B.A.), Markg and Information Tecnhology
Ventana Medical Systems, Inc./Roche Tissue Diagnostics November 2013 - Present
Ventana Medical Systems May 2010 - November 2013
Carondelet Health April 2008 - October 2008
Cox Communications August 2004 - June 2005
Finley Distributing Co., Inc. March 2000 - April 2004
Votorantim International America Inc. November 1992 - September 1996
Precisionforms, Inc. September 1987 - November 1992
Skills
Windows 7, Microsoft Office, Executive Support, Outlook, Quicken, PowerPoint, Microsoft Excel, Access, SharePoint, QuickBooks, Visio, Lotus Notes, Management, Software Documentation, Troubleshooting, Technical Support, Technical Writing, Adobe Acrobat, MS Project, Agile Methodologies, System Administration, Help Desk Support, Event Planning, Training, Research, Budgets, Teaching, Social Media, Leadership, Human Resources, Windows XP, Windows Vista, Process Improvement, Customer Service, Administration, Data Analysis, Administrative..., Spreadsheets, Supervisory Skills, Windows, Data Entry
Education
Towson University 1997 — 1999
MEdu Equiv, Education
Messiah College 1972 — 1975
BA, Education
Cox Communications December 2013 - Present
Cox Communications June 2013 - December 2013
Cox Communications September 2012 - June 2013
Timberline Total Solutions, LLC November 2007 - November 2012
Skills
Call Centers, Management, Sales, Sales Operations, Customer Service, Time Management, Selling Skills, Multi Tasking, Data Entry, Sales Management, Lead Generation, Telecommunications, Social Networking, Customer Escalation..., Escalation Resolution, Sales Process, Sales Presentations, Internet, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Social Media, Operations Management, Team Building, Team Leadership, Team Management, Team-oriented, Teamwork, Dependable Team Player, Contract Negotiation, PowerPoint, Strategic Planning, Promotions, Quality Assurance, Quality Management, Typing, Windows, Writing, Cold Calling, Sales Order Processing, Order Management
Education
Metropolitan Community College 2008 — 2011
General Studies
Central High School 2000 — 2005
Diploma, General Studies
SelectQuote Insurance Services October 2015 - Present
Sandler Partners December 2013 - October 2015
Geico June 2013 - December 2013
Cox Business August 2010 - June 2013
Cox Communications July 2010 - August 2011
Cox Communications July 2006 - July 2010
Cox Communications July 2006 - February 2008
Amercian Unified Mortgage Inc. February 2004 - July 2006
Skills
Inside Sales, Telecommunications, Computer Hardware, Competitive Analysis, PC, Routers, T1, Long Distance, SIP Trunking, Telephony, Mortgage Lending, Real Estate, Networking, Customer Retention, Sales Process, Broadband, Optical Fiber, VoIP, MPLS, Wireless, IP, DSL, Fiber Optics, Cold Calling, Selling, Solution Selling, Customer Service, Call Centers, Co-location, Direct Sales, Salesforce.com, Account Management, Managed Services, Strategic Partnerships, Cloud Computing, B2B, SaaS, Sales
Education
Mesa Community College 2008 — 2011
Business Administration and Management, General
Sprint May 2014 - Present
Cox Communications September 2013 - April 2014
Verizon Wireless Premium Retailer August 2011 - September 2013
Bridge Property Management September 2009 - May 2011
Mutual of Omaha Bank December 2006 - October 2008
Skills
Wireless, Property Management, Mathematics, Customer Service, Customer Retention, Business Development, Sales, Customer Experience
Education
Metropolitan Community College
Accounting and Business/Management
University of Nebraska at Omaha
Fine/Studio Arts, General
Internet Protocol Cybernetic Organism August 2008 - Present
Crazy 8s Drums January 1996 - Present
Consultant to the finest of industry August 1972 - Present
Cox Communications November 2014 - March 2015
GoDaddy.com January 2006 - July 2008
eCom Merchant Solutions October 2004 - June 2005
IBM January 2002 - December 2003
PC Club July 1999 - August 2002
Guitar Center June 1996 - July 1999
Boeing January 1994 - April 1996
Skills
Music, Music Production, Music Industry, Social Media, Studio Recording, Music Education, Microsoft Office, Physics, Theoretical Physics, Particle Physics, Experimental Physics, Aeronautics, Propulsion Systems, Energy Management, sustainable energy, Drums, Process Engineering, Mechanical Engineering, ecommerce, Web Development, Web Project Management, IT administration, Rockets, egyptology, historian, IT Management, A+ Certified IT..., mcse, network+, CNC Machine, CNC Programming, Machining, Carpentry, drumming, Numerology, magician, Shamanism, Metaphysics, Advanced..., Kevlar, Carbon Fiber, Helicopter Manufacturing, E-commerce, Artists, DJ, User Interface, SEO, Usability, Multimedia, Customer Service
Education
Mesopotamia 1990 — 2012
Doctor of Philosophy (PhD), Wheel Design
Library of Alexandria 1985 — 1990
Doctor of Philosophy (Ph.D.), Electromagnetism
Mesa Community College 1991 — 1995
Master of Engineering (M.Eng.), Computer Sciences, Engineering, Music, A
Mesa High School 1986 — 1990
Diploma, Aeronautics, science, mechanical arts
Cox Communications November 2007 - Present
Cox Communications December 2006 - October 2007
Cox Communications May 2004 - November 2006
RCN Corporation 2001 - 2004
Walker & Associates August 2000 - September 2001
Skills
Financial Analysis, Launch Of New Products, Product Life Cycle..., B2B and B2C Marketing, People Management, Project Planning and..., Competitive Analysis, Management, Product Launch, Strategy, Product Marketing, Product Lifecycle..., Product Management, Marketing, Cross-functional Team..., B2B, Marketing Strategy, Pricing, Market Research
Education
Michigan State University - The Eli Broad Graduate School of Management 1984 — 1986
MBA, Marketing
Michigan State University 1979 — 1983
BA, International Relations
Cox Communications April 2013 - Present
Millennium Sales & Marketing July 1998 - April 2013
Skills
Media Planning, Broadcast Television, Broadcast, PowerPoint, Media Buying, Social Media, Nielsen, Market Research, Digital Media, Advertising, Advertising Sales, Research, Radio, Television, Radio Advertising
Education
Mercy College 2005 — 2009
Drake Business School
Cox Communications August 2012 - Present
Cox Communications July 1991 - August 2012
NCTA 1988 - 1991
Cablevision Magazine 1985 - 1988
Skills
Government, Public Affairs, Media Relations, Strategic Partnerships, Digital Media, Telecommunications, Crisis Communications, Strategic Communications, Broadband, Public Relations, Internal Communications, Corporate Communications
Education
Miami University 1978 — 1982
Time Warner Cable March 2013 - Present
Time Warner Cable January 2009 - March 2013
Cox Communications February 2000 - December 2008
Skills
Media Relations, Crisis Communications, Strategic Communications, Internal Communications, Public Relations, Marketing Communications, Messaging, Positioning, Telecommunications, Integrated Marketing, Corporate Communications, Communication Training, Digital Media, Digital Marketing, Cross-functional Team..., Leadership, Strategic Planning, New Media, Press Releases, Television, Social Media, Video, Multi-channel Marketing, Marketing Strategy, Broadcast, Product Marketing, Speech Writing, Management, Strategy, VOD, Advertising
Education
Miami University
Bachelor's Degree, Speech Communications, concentration in Public Relations
Robert Morris University August 2013 - Present
TEKsystems at Time Warner Cable October 2012 - May 2013
Freedom Farms, LLC. June 2012 - October 2012
Independent Contractor October 2009 - June 2012
CIO Partners July 2009 - September 2009
Buckhead Software (Formally Sage Software) January 2003 - April 2008
Cox Communications August 1996 - April 2008
Melrose Park Condominium Association 2000 - 2006
CTR Systems January 1994 - July 1996
Skills
Program Management, Customer Relations, Process Improvement, Strategic Planning, Problem Solving, Business Management, Business Process, Business Analysis, Business Process..., Requirements Analysis, Team Building, Change Management, Team Leadership, Analysis, Microsoft Office, Product Development, Account Management, Management Consulting, Quality Assurance, Documentation, Customer Service, Negotiation, Telecommunications, Process Engineering, Vendor Management, Product Management, Business Strategy, Operations Management, Contract Negotiation, Mentoring, Coaching, Continuous Improvement, PowerPoint, SDLC, Business Intelligence, Cross-functional Team..., Management, Leadership
Education
Robert Morris University
Master's Degree, Master of Science in Instructional Leadership
Mercer University - Stetson School of Business and Economics 2003 — 2005
Master of Business Administration (M.B.A.), International Business
Robert Morris University 1990 — 1993
Bachelor of Science (BS), Communication and Information Systems
Freeport Area School District
Freeport Area School District
CSAA Insurance Group November 2014 - Present
C3 Customer Contact Channels March 2014 - November 2014
Xerox Commercial Solutions LLC. August 2010 - March 2014
Cox Communications July 2007 - August 2010
Cox Communications July 2006 - July 2007
Skills
Call Centers, Workforce Management, Troubleshooting, Microsoft Excel, Microsoft Office, Avaya, Visio, Customer Service, HTML, SharePoint Designer, Outsourcing, Software Documentation, Management, IEX Total View, CSS, Telecommunications, SAP BI, Genesys, Avaya Communication..., Contact Centers, BPO, Databases, Customer Satisfaction, Visual Basic, SharePoint, Microsoft SQL Server, Database Design, Business Intelligence, Business Objects, Process Management, CMS, Help Desk Support, Training, Process Improvement, Team Leadership, Six Sigma, Business Analysis
Education
Mid-America Christian University 2015 — 2016
University of Phoenix 2012 — 2014
Associate of Arts (AA), Computer Programming
Cox Communications December 2014 - Present
Cox Communications May 2003 - Present
Beer On Wheels, LLC May 2007 - 2015
BellSouth October 1998 - July 2002
Skills
Telephone Skills, Cable Television, Cable Modems, Digital Cable, Customer Service, Customer Experience, Customer Satisfaction, Coax, Cable Networks, Cable Broadband, Telecommunications, Switched Digital Video, DVR, HDTV, Call Centers, VOD, VoIP, Wireless Networking, Premise Wiring, HFC, DOCSIS, Telephony, Customer Retention, Cables
Education
Macon State College 1995 — 1996
Accounting
Middle Georgia Technical College 1996 — 1996
Boeing Quickstart Program, 4.0
Middle Georgia Technical College 1994 — 1995
General Office Occupations and Clerical Services, 3.70
Middle Georgia Technical College 1991 — 1993
Carpentry/Carpenter, 3.75
Tattnall Square Academy 1986 — 1988
Cox Communications June 2008 - Present
Cox Communications June 2008 - June 2013
Cox Communications November 2007 - June 2008
Cox Communications May 2005 - November 2007
Skills
Technical Support, Customer Service, Sales Operations, Sales, Direct Sales
Education
Metropolitan Community College 1998 — 2003
Business Management
Union Pacific Railroad June 2013 - Present
Freelance 2010 - Present
United States Air Force 2003 - Present
Cox Communications November 2007 - July 2008
Skills
Web Development, XHTML, HTML, HTML 5, CSS, CSS3, Web Design, Cross-browser..., Dreamweaver, Photoshop, SEO, XML, JavaScript, jQuery, Wordpress, PHP, MySQL, WAMP, Flash, Troubleshooting, W3C Standards, W3C Validation, User Experience, Security Clearance, Computer Hardware, Computer Hardware..., Networking, Testing, ColdFusion, Microsoft SQL Server, Adobe Fireworks
Education
Bellevue University 2011 — 2012
Bachelor of Science (B.S.), Web Technologies, A
Metropolitan Community College 2009 — 2011
Associate's degree, Information Technology, A
Clear Channel Communications June 2013 - Present
Select My Space December 2010 - Present
Jefferson County Commission November 2002 - November 2010
Cox Communications March 2004 - April 2010
Heftel Studios June 1996 - February 2002
Fox Broadcasting Company November 1996 - September 2001
Times Mirror Media Network August 1992 - November 1996
Skills
Sellers, First Time Home Buyers, Short Sales, Real Estate, Foreclosures, Listings, Broadcast, Condos, Project Management, Radio, Producing, Sales, Investment Properties, REO, Selling, Residential Homes, Marketing, Rentals, Buyer Representation, Budgets, Property Management, Real Estate Transactions, Research, Social Media, Customer Service, New Home Sales, Management, Property, Editing, Negotiation, Referrals, Investments, Real Property, Resellers, Team Building, Relocation, Leases, Sales Management, Apartments, Single Family Homes, Seniors, Strategic Planning, Public Speaking, Real Estate Development, Business Development, Contract Negotiation, Retail, Luxury, Commercial Real Estate, Investors
Education
Michigan State University
Bachelor of Arts (B.A.), Telecommunications
Carat USA June 2015 - Present
Carat USA March 2014 - June 2015
Cox Communications November 2011 - March 2014
TNT May 2011 - September 2011
Skills
Public Relations, Broadcast, Sales, Nonprofits, Social Media, Social Media Marketing, Social Networking, Facebook, Microsoft Office, Marketing, Microsoft Excel, Customer Service, Leadership, PowerPoint, Marketing Communications, Account Management, Microsoft Word
Education
Miami University 2007 — 2011
Bachelors of Arts, Mass Communication; Family Studies Thematic Sequence
Cox Communications June 2014 - Present
Cox Communications July 2011 - June 2014
Cox Communications July 2010 - July 2011
Staples October 2009 - August 2010
Skills
Sales, Customer Experience, Call Centers, Telecommunications, Telephony, Customer Service, Team Leadership, Vendor Management, Team Building, Help Desk Support, Coaching, Account Management
Education
Oklahoma State University-Oklahoma City 2014 — 2016
Associate of Arts (AA), Enterprise Development
Mid-America Christian University 2009 — 2010
Cox Communications July 2011 - June 2014
Cox Communications April 2007 - July 2011
Skills
Microsoft Office, Business Analysis, Data Analysis, Process Improvement, Business Process, Procurement, Access, Software Documentation, Planning & Execution of..., Vendor Management, Business Intelligence, Integration, Visio
Education
University of Nebraska at Omaha 1975 — 1979
BS, Management
Metropolitan Community College 2003 — 2006
Associate's Degree, Applied Science Degree Microcomputer Technology with Honors
Cox Communications June 2013 - Present
Skills
Call Centers, Cable Television, Video, Broadcast Television, Broadband, IPTV, Digital TV, VOD, Digital Video, Interactive TV, Satellite, MPEG, Streaming Media, DOCSIS, Radio, MPEG2, Broadcast
Education
Macon State College 2006 — 2010
Bachelor of Science (B.S.), Business Management and Information Technology
Celebrity Staff August 2014 - Present
Sprint January 2014 - June 2014
Pay-LESS Office Products August 2013 - December 2013
Cox Communications October 2002 - June 2013
Skills
Telecommunications, Account Management, Sales, Television, Video, Broadcast, Advertising, Digital Media, New Business Development, Sales Management, Selling, Customer Satisfaction, Training, Leadership, Coaching, Management, Wireless, Customer Retention, Retail, Sales Process, Cold Calling, Direct Sales, Sales Operations, Call Centers, Competitive Analysis
Education
Metropolitan Community College 2008 — 2009
Business Management, 3.0/4.0
lewis central high school 1994 — 1998
Cox Communications April 2005 - Present
Cox Communications April 2003 - September 2005
Ralston Purina Corporation "Energizer". September 1991 - January 2003
Shadd Trucking September 1983 - September 1991
Florida Department of Corrections June 1980 - September 1983
US Life Credit Corporation September 1978 - May 1980
1st National Bank of Alachua February 1976 - September 1978
Federal Reserve Bank of Atlanta Miami Division August 1972 - September 1978
National Airlines September 1970 - August 1972
Skills
Banking, Customer Service, Facilities Management, Sales, Vendor Management, Budgets, Certified MillWright, Alternate Fuel Recourses, Federal Reserve (Miami)..., Project Planning, Security, Commercial and..., Marine Micro Biology, Contract Negotiations, Time Management, Customer Satisfaction, Team Building, Operations Management, Leadership, Management, Process Improvement, Contract Negotiation, Training
Education
Santa Fe College 1997 — 1999
Millwright, Millwright Certification, Bio-Med Technology and Nursing
Lake City Community College 1977 — 1978
Criminology, 3.4
Miami Dade College 1972 — 1974
SW Sr High School Miami 1969 — 1972
Cox Communications March 2010 - Present
Freelance February 1998 - Present
Cox Communications April 2010 - March 2011
Rockbrook Camera September 2006 - February 2011
Lancer Label January 2001 - August 2007
The Nature Company May 1991 - December 2000
Education
Metropolitan Community College 1993 — 1995
Associates, Graphic Design, Desktop Publishing, Drawing, Painting, Typography, Commercial Art, Ad Illustration
Westside Highschool 1989 — 1992
GED, Commercial Art, Design, Fine Arts
ITT Technical Institute September 2011 - Present
Applied Professional Training College October 2012 - Present
Cox Communications June 2015 - Present
Business WiFi Solutions, LLC March 2014 - Present
NIIT (USA), Inc. October 2014 - July 2015
Cancer charities online giving December 2012 - June 2015
IEEE August 1981 - May 2015
Scientific Computer Applications January 2012 - August 2014
Seed Technologies, Inc http://www.seedtechnologies.com/Default.aspx July 2010 - November 2013
ITT Technical Institute September 2012 - October 2013
Skills
SEO copywriting, SEO, Sales Management, Telecommunications, Product Marketing, Sales Engineering, Account Management, Solution Selling, Direct Sales, Product Management, New Business Development, Team Building, Networking, IP, Sales, relationship management, customer relationship..., relationship manager, business development..., strategic planning, Strategic Technology..., strategic marketing, Development of..., sales manager, sales engineer, problem solver, creative solutions, self starter, individual contributor, team contributor, strategic sales, Strategic Sales Plans, Business Architecture, solutions architect, RFID+, MBA, Microsoft Office, DWDM, RFID pharmaceuticals, Dark Fiber, wikipedia editor, wikipedia writer, Author wikipedia, wikipedia writing, creative writing..., Marketing Strategy, Strategic Planning, Business Development, Wireless Site Surveys, CRM
Education
Mercer University - Stetson School of Business and Economics 1991 — 1994
MBA, Marketing
Southern Polytechnic State University 1985 — 1987
BS, Electrical Engineering Technology
Gardner Denver Nash, LLC November 2013 - Present
Gardner Denver January 2008 - April 2012
Cox Communications February 2005 - June 2007
Skills
Human Resources, Deferred Compensation, Employee Relations, HRIS, Applicant Tracking..., College Recruiting, Employee Benefits, Onboarding, Personnel Management, Labor Relations, Workforce Planning, FMLA, HR Policies
Education
Miami University 1999 — 2002
BS, HR Management & Organizational Behavior
Cox Communications March 2012 - October 2012
Suddenlink February 2010 - November 2010
Suddenlink Communications 2010 - 2010
AT&T December 2005 - June 2008
Education
Gladewater High School
Mid-America Christian University
Tyler Junior College
ADT September 2012 - Present
ASG Security March 2012 - September 2012
First National Bank of Omaha September 2011 - February 2012
Cox Communications July 2007 - July 2011
Dial America April 2007 - August 2007
Valentino's September 2003 - March 2007
Skills
Customer Service, Social Networking, Customer-focused, Sales, Time Management, Sales Management, Team Leadership, Account Management, Customer Satisfaction, Microsoft Word, Project Management, Call Centers, Team Building, Leadership, Customer Retention, Salesforce.com, Microsoft Office, Customer Experience, Telecommunications, Marketing Strategy, Training, Inventory Management, Cold Calling, Marketing, Lead Generation, Direct Sales, B2B
Education
University of Nebraska at Omaha 2001 — 2002
Metropolitan Community College
Business Administration and Management, General
CBS Radio San Diego January 2015 - Present
Broadcast Company of the Americas November 2010 - December 2014
Donadio Communications, Inc. January 2007 - November 2010
KFMB Midwest Television 2002 - 2007
Clear Channel Radio June 2001 - July 2002
ACME Communications June 1998 - May 2001
Time Warner Cable February 1996 - June 1998
Cox Communications June 1992 - February 1996
Skills
Broadcast, Content Marketing, Digital Media, Radio, Media Buying, Advertising, Account Management, Advertising Sales, Copywriting, Digital Marketing, Leadership, Management, Radio Advertising, Television, Marketing, Mobile Marketing, Media Planning, Sales, Social Media, Marketing Strategy, Radio Broadcasting, Radio Promotions, New Media, Marketing Communications, Facebook, Radio Producing, Integrated Marketing, Online Advertising, Outdoor Advertising, Press Releases, Social Media Marketing, Sports Marketing, Public Relations, Sponsorship, Media Relations, Online Marketing, Entertainment, New Business Development, SEM, Radio Production
Education
Miami University 1978 — 1982
BS in Mass Communications, Marketing and Advertising
Performance Contracting, Inc. (PCI) January 2014 - Present
3G PhotoBooths May 2010 - Present
Performance Contracting Inc. January 2012 - December 2013
Cox Communications June 2011 - August 2011
Frontier Airlines November 2008 - June 2011
Skills
Construction Management, On-Screen Takeoff, SketchUp, Construction, MS Project, Submittals, Microsoft Office, Process Scheduler, Microsoft Excel, Microsoft Word, PowerPoint, LEED AP, Project Estimation, Contract Management, Project Coordination, RFI, Change Orders, CPM Scheduling, Pre-construction, Corporate Communications
Education
Arizona State University, Del E. Webb School of Construction 2010 — 2011
Bachelor of Science (B.S.), Construction Management
Mesa Community College 2006 — 2010
General Sudies
The Home Depot August 2014 - Present
Cox Communications January 2013 - December 2013
Value City/American Signature Inc. July 2005 - June 2011
Hampton Roads Outreach Center 2008 - 2010
Home Concierge of Virginia, Inc. 2001 - 2004
Circuit City 1995 - 2001
Joseph Cory Companies 1987 - 1995
Burdines Department Stores/Macy's 1976 - 1987
Burger King Corporation January 1972 - May 1976
Skills
Recruiting, Time Management, Inventory Management, Management, Operations Management, Team Building, Customer Service, Inventory Control
Education
Orange County Business College 1974 — 1976
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Miami Dade College 1973 — 1974
Business Administration and Management, General
FSI, Inc. March 2010 - October 2010
Cox Communications April 2008 - February 2010
Celergy Networks May 2007 - April 2008
Micro Technology Consultants July 2002 - May 2007
Education
Central Georgia Technical College 2007 — 2007
Networking
Middle Georgia State University 2003 — 2004
Information Technology
Advantage xPO 2013 - Present
First Advantage Employer Services 2010 - 2013
PeopleScout 2008 - 2010
Cox Communications 2003 - 2008
PetSmart 2002 - 2003
Aerotek, an Allegis Group Company 1997 - 2001
Skills
Recruitment Process..., Managed Services (MSP), Leadership, Strategy, Recruiting, Sourcing, Talent Acquisition, Talent Management, Workforce Solutions, Solutions Design, Change Management, Account Management, Process Improvement, Client Service, Onboarding, Succession Planning, Workforce Planning, Human Resources, Organizational..., Employee Relations
Education
Lakeview High School
Michigan State University
Bachelor of Arts
Charter Communications February 2014 - Present
COX COMMUNICATIONS October 2011 - February 2014
Cox Communications December 2010 - September 2011
Farmers Insurance Group February 2007 - February 2011
AOL, LLC. March 2000 - January 2007
HASTINGS ENTERTAINMENT January 1998 - January 2000
Skills
Customer Experience, Call Center, Customer Retention, Sales Management, Leadership Development, Graphic Design, Leadership, Quality Assurance, Sales, Training, Change Management, Marketing, Team Building, Team Leadership, Performance Management, Coaching, Employee Relations, Account Management, Call Centers, Customer Satisfaction, Process Improvement, Recruiting, Sales Process, Strategic Planning, Management
Education
Oklahoma Christian University 2006 — 2008
MBA, Organizational Engineering
Southern Nazarene University 2003 — 2005
M.S, Management (2005)
Mid-America Christian University 2001 — 2003
B.S, Management and Ethics (2003)
Seminole State College 1991 — 1993
A.S. Associates of Science
Shopgate Inc. September 2015 - Present
GoDaddy July 2013 - December 2014
Arizona Army November 2006 - January 2014
Century Link Communications March 2012 - December 2012
Cox Communications July 2011 - February 2012
Google October 2010 - July 2011
Direct TV October 2009 - October 2010
Sonic Drive March 2006 - March 2008
Skills
Sports, Sales Management, Salesforce.com, Sales Operations, Customer Service, Community Outreach, VoIP, Telecommunications, Military Experience, Cloud Computing, Call Centers, MPLS, Sales, Selling
Education
Mesa Community College 2010 — 2013
Associate of Arts (AA), Criminal Justice/Police Science
Mesa Community College 2010 — 2013
Associates Degree, Criminal Justice
American Heart Association American Stroke Association March 2015 - Present
RentPath ( Apartment Guide.com, Rentals.com, Rent.com) September 2011 - March 2015
Cox Communications 2007 - 2011
Skills
Apartments, Sales Management, Direct Sales, Real Estate, Management Companies, Multifamily Housing, Advertising, Marketing, property staff training, Leasing, Multi Family Properties, Selling Skills, Lead Generation, Sales Presentations, Account Management, B2B, Salesforce.com, SEO, SEM, Contract Negotiation, Selling, Product Marketing, Online Advertising, Email Marketing, Digital Marketing, Market Planning, Marketing Management, Social Media Marketing, Direct Marketing, Strategy, Integrated Marketing, Digital Strategy, Outside Sales, Customer Acquisition, Building Relationships, Mobile Marketing, Marketing Communications, Marketing Research, Brand Management, Solution Selling, Online Marketing, Trade Shows, Web Marketing, Qualifying Prospects, Marketing Strategy, Mobile Advertising, Social Networking, Customer Retention, Advertising Sales, Sales
Education
Mid-America Christian University 2004 — 2006
Bachelor of Science (BS), Business Management and Ethics
Oklahoma City Community College 2001 — 2003
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
LinkedIn July 2014 - Present
Aerotek November 2013 - July 2014
Yahoo! October 2010 - October 2013
Mutual of Omaha February 2010 - October 2010
Cox Communications March 2004 - November 2009
APAC Customer Services January 2002 - February 2004
PayPal May 2000 - December 2001
APAC Customer Services September 1996 - May 2000
Skills
Customer Service, Management, Call Centers, Troubleshooting, Training, Employee Training, Customer Experience, Technical Support, Sales, Customer Satisfaction, Microsoft Office, Access, Leadership, Program Management, Quality Assurance, Analytics, Windows 7, Team Management, Mobile Devices, Internet Troubleshooting, Remote Troubleshooting, Training Delivery, Technical Training, Online Advertising, Hands-on Training, Web Analytics, Salesforce.com, Cloud Computing, Instructor-led Training, Motivation, Creative Arts, Artistic Eye, Soft Skills, Escalation Resolution
Education
Metropolitan Community College 2013 — 2015
Associates Degree, Business Management, Freshman
Gibbon Public High School 1992 — 1996
High School, Regular/General High School/Secondary Diploma Program
Cox Communications June 2015 - Present
Cox Communications March 2014 - May 2015
Sprint Nextel October 2011 - March 2014
Sprint Nextel March 2010 - October 2011
Sprint March 2009 - April 2010
Sprint January 2009 - March 2009
Sprint April 2004 - December 2008
Skills
Operations Management, Strategic Planning, Executive Management, Financial Analysis, Business Development, Community Leadership, Policy, Charity, Team Performance, Negotiation, Telecommunications, Customer Retention, Program Management, Vendor Management, Process Improvement, Technical Staff..., Technical Resource..., Business Strategy, Leadership, Strategy, Management, Outsourcing, Wireless, Budgets, Sales, Business Process..., Contract Negotiation, Business Planning, CRM, Mergers & Acquisitions, Team Building, Entrepreneurship, Product Development, Human Resources, Coaching
Education
Michigan State University
Telecommunications
CenturyLink Business 2013 - Present
CenturyLink December 2012 - April 2013
CenturyLink March 2010 - December 2012
CenturyLink August 2009 - March 2010
Qwest February 2007 - August 2009
Cox Communications January 2002 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, HTML, Public Speaking, Budgets, Strategic Planning, Sales Management, Training, Salesforce.com, Team Leadership, Telecommunications, Direct Sales, Customer Experience, VoIP, Sales, Networking, Call Centers, MPLS, VPN, Cold Calling, Sales Funnels, Leadership, Employee Training, Prism, SIP Trunking, Adtran, ShoreTel, DSL, Cloud Storage, Service Level Agreements, Managed Services, Solution Selling, Cloud Computing, Wireless, Long Distance, Management, Strategy, Co-location, GPON, IP Technologies, Fiber Optics, T1, MOE, MPLS Networking, Account Management
Education
Metropolitan Community College
Business Management
Millard North
Schneider Electric formerly TelventDTN May 2007 - July 2015
Cox Communications June 2005 - October 2006
APAC April 2000 - October 2006
Skills
Written Communication, FTP, Oral Communication, Team Leadership, Computer Hardware..., Software Troubleshooting, Customer Service, on call rotation, Windows 7, Windows 8, Windows XP, Windows Vista, PowerPoint, Microsoft Word, Microsoft Excel, WebEx, Mac OS, At Multitasking, Customer Satisfaction, Customer Relations, Microsoft Office, Management, Technical Support, Leadership, Training, Team Building
Education
Metropolitan Community College 2013 — 2016
working on my Associates in Computer Management-Networking, IT
1 Staff Training & Development
Certifcate as a HelpDesk Professional, IT, A
ConAgra Foods October 2014 - Present
Cox Communications June 2012 - October 2014
Best Buy September 2009 - June 2012
Horseshoe Casino December 2007 - May 2010
QuikTrip September 2005 - December 2007
Skills
SAP Netweaver, QAD, Microsoft Office, Windows 7, Customer Satisfaction, Inventory Management, PowerPoint, Training, Sales, Account Management, Retail, Leadership, Sales Management, Forecasting, Team Building, Team Leadership, Microsoft Word, Microsoft Excel
Education
Metropolitan Community College 2010 — 2016
Business Administration and Management, General
Ellie Mae September 2013 - Present
PayPal January 2008 - September 2013
Cox Communications February 2005 - November 2007
Skills
Technical Support, System Administration, Customer Service, Call Centers, Encompass Administration, Encompass 360, Microsoft Office, Team Leadership, Outlook, HTML, Social Media, Software Documentation, SaaS, Process Improvement, Troubleshooting, Mentoring
Education
Metropolitan Community College
The Reynolds and Reynolds Company March 2008 - Present
State Farm September 2005 - March 2008
Cox Communications July 2004 - September 2005
Skills
Process Improvement, Project Management, Customer Service, Account Management, Customer Satisfaction, Sales Management, Management, Program Management, Sales
Education
Miami University 2000 — 2004
Bachelor of Arts (B.A.), Public Relations/Marketing
P.F. Chang's China Bistro May 2015 - June 2015
Kroger February 2011 - March 2015
Fry's Food and Drug April 2003 - February 2011
Cox Communications November 2001 - April 2003
Honeywell January 2000 - November 2001
AT&T November 1991 - January 2000
Skills
Problem Solving, Training & Development, Computer Hardware, Enterprise Software, Network Administration, LAN-WAN, WLAN, Telephony, Windows 7, Windows 8.1, Mac & PC platforms, Laser Printers, Interactive Kiosks, Mobile Device Management, Hardware, System Deployment, Information Technology, VMware, Technical Support, Troubleshooting, Networking, Servers, POS, Radiant, Windows Server
Education
Skillsoft Online Learning 2014 — 2015
Information Technology
Mindworks Professional Education 1998 — 2000
Information Technology
Mesa Community College 1994 — 1995
Shadow Mountain High School 1984 — 1986
Graduate
Corona Del Sol High School 1984 — 1984
Apollo High School 1982 — 1984
Applied Underwriters 2013 - Present
Amazon Mechanical Turk 2011 - Present
Cox Communications 2009 - 2013
Simply Mac March 2008 - September 2009
Skills
Computers, Creative Writing, Digital Photography, Internet, Writing, Technical Writing, Telecommunications, Screenwriting, Religion, History, Trivia, Work Ethic, Achieving Results, Competition, Microsoft Office, Windows, Mac, Android, Sales, Spanish, Spanish-speaking, Bilingual, Training, Customer Service, Charismatic Leadership
Education
Metropolitan Community College 2010 — 2014
Bachelor of Education (B.Ed.), Secondary Education and Teaching, Public Speaking, 4.0
Utah Valley University 2006 — 2009
Bachelor of Education (B.Ed.) - In Progress, Secondary Education and Teaching, Creative Writing, History, 3.8
Cox Communications September 2014 - Present
Great Plains Internet Solutions Inc. 2007 - 2013
Skills
Windows Services, Customer Service, Android, Microsoft Office, SEO, WordPress
Education
Metropolitan Community College 2004 — 2005
Architectural Drafting and Architectural CAD/CADD
Elkhorn High School 2000 — 2004
Diploma
Cox Communications October 2012 - Present
Caesars Entertainment Corporation April 2012 - October 2012
Horseshoe Casino May 2010 - March 2012
CDW August 2009 - May 2010
State Farm Insurance June 2005 - August 2008
Education
Michigan State University 2005 — 2009
BS, Marketing/Advertising
KKR January 2014 - Present
Private Equity December 2011 - November 2013
Perficient Inc. (formerly JCB Partners) March 2011 - August 2011
Cox Communications July 2010 - December 2010
OSU Department of Finance January 2009 - December 2010
Swiss Finance Academy June 2008 - July 2008
Skills
Analysis, Budgeting, Business Analysis, Business Intelligence, Data Analysis, Excel, Forecasting, Financial Analysis, Problem Solving, Market Research, SAP, TM1, Cognos, Access, Cubes, Dimensions
Education
Oklahoma State University 2009 — 2010
Master of Business Administration, Finance
Michigan State University 2002 — 2006
Bachelor of Arts, Finance
Cox Communications March 2015 - Present
Cox Communications October 2003 - March 2015
Scientific Atlanta October 2000 - September 2002
Scientific Atlanta January 1999 - October 2000
Scientific Atlanta February 1998 - January 1999
Comcast Communications/Lake County, Florida October 1990 - October 1997
RIFKIN & ASSOCIATES, Atlanta, Georgia January 1987 - October 1990
Skills
Telecommunications, Cross-functional Team..., PMP, Project Planning, Strategy, VOD, Broadband, IPTV, Cable Television, Vendor Management, Product Management, Cables, Digital Video, Optical Fiber, Fiber Optics, Program Management, DOCSIS, WiFi, SDLC, Process Improvement
Education
Michigan State University 1984 — 1986
Master of Arts, Advertising/Public Relations
Michigan State University 1980 — 1983
BA, Journalism/Psychology
Level 3 Communications February 2015 - Present
Cox Communications September 2000 - October 2014
Mesa Public Schools January 2000 - September 2000
AT&T September 1993 - January 2000
Skills
Network Architecture, Network Administration, Network Engineering, Data Center, IP, TCP/IP, Cisco Technologies, Juniper Technologies, Video over IP, Switches, Cisco Routers, Router Configuration, Routing Protocols, Network Design, VoIP, Cisco IOS
Education
Mesa Community College
associates in applied science, Networking System Administration
Mindworks Phoenix, AZ
Studio Manderley March 2012 - Present
Minneapolis Community and Technical College May 2011 - March 2012
VBI Studios April 2011 - March 2012
Cox Communications 2003 - 2008
Allen Interactions, Inc September 2004 - October 2006
Internet World Productions October 1999 - May 2004
Skills
Flash, Animation, Adobe Creative Suite, Illustration, Graphics, Computer Animation, Illustrator, E-Learning, Captivate, Digital Illustration, Cartoons, Storyboarding, Motion Graphics, Film, Dreamweaver, User Interface Design
Education
Metropolitan State University 2005 — 2010
Starwood Vacation Ownership December 2010 - Present
Cox Communications October 2004 - June 2009
Charles Schwab & Company September 1997 - January 2003
United States Army April 1993 - August 1997
Skills
Essbase, Outlook, Excel, PowerPoint, Word
Education
University of Florida - Warrington College of Business Administration 2003 — 2004
MBA, Finance
Miami University 1988 — 1992
BA, Political Science, Economics
AutoTrader.com August 2014 - Present
Cox Communications October 2011 - July 2014
Cox Communications March 2010 - October 2011
Cox Communications February 2008 - March 2010
Skills
Forecasting, Financial Analysis, Budgets, Financial Modeling, Process Improvement, Financial Reporting, Management, Project Planning, Business Analysis, Variance Analysis, Cross-functional Team..., Finance, Sarbanes-Oxley Act, Business Process..., Competitive Analysis, Integration, Telecommunications
Education
The University of Georgia 2002 — 2006
Mercer University - Stetson School of Business and Economics
Mercer University - Stetson School of Business and Economics
Cox Communications July 2005 - Present
KMC Telecom 1997 - 2005
Skills
VoIP, Telecommunications, Perl, IP, Security, Telecommunications..., Troubleshooting, Network Design, Co-location, Network Engineering, Integration
Education
Southern Polytechnic State University 1993 — 1997
Electrical Engineering Technology
Michigan State University 1988 — 1992
Mathematics and Computer Science
HealthSmart January 2015 - Present
Cox Communications November 2003 - December 2013
St. Anthony Hospital April 2000 - September 2003
Dayton Tire September 1994 - April 2000
Skills
Onboarding, Performance Management, Workforce Planning, HRIS, Succession Planning, Deferred Compensation, Benefits Administration, Talent Management, Talent Acquisition, Employee Benefits, Applicant Tracking..., Organizational..., Human Resources, Employee Engagement, FMLA, Recruiting, College Recruiting, Leadership Development, Labor Relations, HR Policies, Employee Relations, Leadership, Management, Personnel Management, Training, Team Building, Organizational Design, Payroll
Education
Mid America Christian University 2010 — 2012
Master of Arts (MA), Organizational Leadership
Mid America Christian University 2005 — 2008
MBA, Business / Management
Mid-America Christian University 1996 — 2002
Bachelor of Science (B.S.), Management
Cox Communications August 2009 - Present
Boys Town March 2009 - August 2009
Lozier Corporation January 2006 - March 2009
Skills
Employee Relations, Performance Management, Talent Management, Onboarding, Personnel Management, Human Resources, Recruiting, Temporary Staffing, Coaching, Training, Applicant Tracking..., Leadership, Succession Planning, Team Building, HRIS, Process Improvement, Leadership Development, Interviews, Employee Engagement, Talent Acquisition
Education
Miami University 1995 — 1997
MA, Spanish
Nebraska Wesleyan University 1987 — 1991
BA, Spanish, Global Studies, Business
TIO Ventures LLC January 2013 - Present
Genesis Technology USA February 2013 - October 2013
Cox Communications March 1993 - February 2013
Time Warner Cable January 1991 - December 1992
Time Warner Cable March 1982 - August 1990
Waab Transportation Company - Yap July 1977 - June 1980
Peace Corps 1976 - 1977
Skills
Forecasting, Budgets, Financial Analysis, Strategic Financial..., Essbase, Financial Reporting, Telecommunications, Sarbanes-Oxley Act, Financial Modeling, Project Management, Process Improvement, Accounting, Accounts Receivable, Competitive Analysis, Leadership, Strategy, Corporate Finance, Analysis, Management, ERP, Mergers & Acquisitions, Auditing, Business Process..., Managerial Finance, Variance Analysis, Cross-functional Team..., Executive Management, Internal Controls, Analytics, Financial Planning
Education
University of Colorado Boulder 1980 — 1981
MBA, Finance
Merrimack College 1971 — 1976
BS, Business Administration, Accounting
Cox Communications October 2014 - Present
Atos September 2009 - October 2014
Siemens IT Solutions and Services June 2007 - October 2009
Siemens May 1994 - June 2007
Skills
Project Lifecycle..., Project Office..., Cross-functional Team..., Communications..., Change Management, Operational Management, Financial Control, executive level..., sales and marketing
Education
Mercer University - Stetson School of Business and Economics 1991 — 1996
Bachelors Business Administration, Finance
Cox Communications July 2008 - Present
Sprint November 1998 - March 2008
Sprint Nextel Corporation 1998 - 2008
Ameritel April 1996 - November 1998
Pier One Imports August 1993 - April 1996
Skills
Strategic Planning
Education
Michigan State University 1988 — 1992
Bachelor of Arts, Communications
Cox Communications 2009 - Present
Autotrader.com July 2007 - November 2008
autotrader.com October 2003 - July 2007
autotrader.com September 2001 - October 2003
MCI Telecommunications 1992 - 1998
MCI 1992 - 1998
Education
Mercer University - Stetson School of Business and Economics 1995 — 1997
MBA, Finance
University of Bridgeport 1983 — 1987
Bachelors, Business
Cox Communications June 2009 - Present
J M Huber Corporation December 2000 - June 2009
Education
Mercer University - Stetson School of Business and Economics 1991 — 1994
Dunkin Brands, National DCP, LLC March 2015 - Present
Dunkin' Brands National DCP, LLC August 2013 - Present
Coca-Cola Refreshments October 2011 - August 2013
Cox Communications July 2010 - October 2011
The Clorox Company December 2009 - July 2010
Perrigo April 2008 - December 2009
Wolverine World Wide August 2007 - December 2007
Gordon Food Service July 1998 - August 2007
Skills
Strategic Sourcing, Supply Chain Management, Sourcing, Supply Management, Global Sourcing, Spend Analysis, Procurement, Purchasing, Supply Chain, Vendor Management, Contract Negotiation, Negotiation, Accounts Receivable, Accounts Payable, Training- OE/CI, DMAIC,..., SAP R/3, SAP BW, Ariba, Hubwoo, Oracle, Project Web Access, Microsoft Office, Foreign Languages, Process Improvement, Pricing, Strategic Planning, Communication
Education
Michigan State University
Bachelor of Arts (B.A.), Communication and Media Studies
Lincoln Financial Group June 2014 - Present
Mutual of Omaha March 2012 - November 2013
Cox Communications 2006 - 2011
Cox Communication August 2001 - April 2006
Skills
Call Center, PeopleSoft, Customer Retention, Customer Experience, Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Telecommunications, Employee Benefits, Team Leadership, Data Analysis, Team Building, Vendor Management, Training, Leadership, Management, Performance Management, Insurance, Coaching, Access, Troubleshooting, Software Documentation
Education
Benson High School 1991 — 1995
Metropolitan Community College
Business Administration and Management, General
Cox Communications September 2004 - Present
United States Marine Corps December 1997 - March 2004
Education
Metropolitan Community College 2007 — 2010
Cox June 2014 - Present
Cox Communications August 2010 - June 2014
Cox Communications January 2007 - May 2009
America Online 2000 - 2007
Education
Mid-America Christian University 2012 — 2015
Bachelor of Science (B.S.), Management and Ethics
SolarCity January 2015 - Present
Cox Communications February 2012 - October 2014
Skills
Media Planning, Interactive Marketing, Social Media Measurement, Cold Calling, Facebook, Media Relations, Social Media, Ap Style, Press Releases, Advertising, Digital Media, Integrated Marketing, Social Media Marketing, New Media, Account Management, Lead Generation, B2B
Education
Michigan State University 1999 — 2004
Bachelor of Arts in Communications
Digital Education Innovation August 2015 - Present
Cox Communications May 2015 - August 2015
Chenope September 2014 - July 2015
Henry Ford Academy: School for Creative Studies August 2010 - June 2014
Michigan State University - College of Education July 2007 - August 2009
Skills
Curriculum Development, Lesson Planning, Educational Technology, Integrating Technology..., Public Speaking, Classroom Management, Organization, Photoshop, Illustrator, Survey Design, CSS, Social Media, Contextual Inquiry, Storyboarding, User Scenarios, User Personas, Social Media Analysis, Wireframes, Sketching, HTML5, Microsoft Office, Research
Education
University of Michigan - School of Information 2014 — 2016
Master's Degree, Information Science - Human Computer Interaction and Social Computing
Michigan State University 2009 — 2010
Teaching Certificate, Secondary Education and Teaching
Michigan State University 2004 — 2009
Bachelor's degree, Social Sciences, Minor in Psychology
tw telecom, inc. January 2007 - Present
Cox Communications May 2003 - January 2007
Education
Mesa Community College 2007 — 2009
CCNA, Cisco Systems
Cox Enterprises January 2012 - Present
Cox Communications December 2006 - December 2011
Ernst & Young December 2004 - December 2006
Skills
Sales Tax, Tax, Tax Accounting, Corporate Tax, Income Tax, Accounting, Auditing, CPA, Tax Research, Indirect Taxation, Financial Analysis, Financial Accounting, General Ledger, Due Diligence
Education
Mercer University 1993 — 1996
MBA, MIS / Accounting
Excers Software Solutions September 2014 - Present
WorkHorse Solutions LLC 2000 - 2011
A&I Solutions 2007 - 2009
Cox Communications 1984 - 1998
Skills
Business Analysis, Software Project..., Business Process, SDLC, Integration, Requirements Analysis, Business Process..., ERP, Business Intelligence, Vendor Management
Education
Mercer University - Stetson School of Business and Economics 1988 — 1990
MBA, Finance; International Business
University of Louisville 1973 — 1976
BSC, Accounting; Political Science; Criminal Justice
NP Dodge Real Estate March 2015 - Present
Elkhorn Pubic Schools August 2013 - May 2015
Cox Communications August 2011 - December 2012
Marriott International October 2009 - August 2011
Marriot National Group Sales October 2006 - October 2009
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Microsoft Office 2007, Office 2010, Customer Service, Negotiation, Sales, Travel Planning, Front Office, Marketing
Education
Metropolitan Community College 2009 — 2013
Cox Communications 2005 - Present
West telemarketing 2004 - 2005
Education
Metropolitan Community College 2002 — 2004
Cisco Networking, General IT
PHH Mortgage August 2013 - Present
NCR Corporation July 2012 - August 2013
Hewlett-Packard March 2011 - July 2012
Cox Communications March 2010 - February 2011
MedQuist June 2005 - October 2009
Next Step Learning March 2002 - June 2005
RockTenn Company January 2002 - February 2002
Skills
Captivate, Articulate Studio, SnagIt, PowerPoint, Adobe Acrobat, RoboHelp, Instructional Design, Training, ADDIE, Content Management, Needs Analysis, Software Documentation, E-Learning, Technical Writing, Content Development, Microsoft Office, Visio, Project Management, WebEx, Blended Learning, Leadership, Program Management, Technical Documentation, Editing, FrameMaker, Instructor-led Training, Learning Management..., Staff Development, Creative Writing, Online Help, SharePoint, Learning Management, Technical Communication, Technical Training, Manuals, SCORM, Training Delivery, Dreamweaver, Multimedia, Employee Training, Adult Education, Web Content Management, Performance Consulting, Information Architecture, Instructional Technology, Workshop Facilitation, Proposal Writing, Distance Learning, Photoshop, Performance Improvement
Education
Miami University 1991 — 1995
Bachelor's, English and Creative Writing
CenturyLink (Formerly Qwest) March 2015 - Present
Cox Communications May 2014 - June 2015
infofree.com July 2013 - October 2013
First Data Merchant Services November 2008 - April 2013
First Data Merchant Services September 2005 - October 2008
Skills
Credit Cards, Payments, Banking, Customer Service, Credit, Microsoft Office, Merchant Services, Payment Card Processing, Sales, Outlook, Strategic Planning, Team Building, Financial Services, Microsoft Excel, Windows, Mobile Payments, Debit Cards, Electronic Payments, Gift Cards, Management, ACH, Training, Relationship Management, Call Centers, Salesforce.com, Payment Gateways, Troubleshooting, Payment Systems, Account Management, Acquiring, E-payments, Customer Retention, Cold Calling, POS, Direct Sales, E-commerce, CRM, Retail, Merchant Card Processing, Payment Services, Transaction Processing, Cards, Credit Card Transaction..., Sales Process, Team Leadership, Time Management, Software Documentation
Education
Metropolitan Community College
University of Nebraska at Omaha
Cox Communications May 2010 - Present
Jet Mobile August 2009 - May 2010
Nebraska Furniture Mart May 2003 - August 2009
Gap Inc./Old Navy December 2000 - May 2003
OfficeMax December 1999 - December 2000
Skills
Sales, Customer Service, Inventory Management, Management, Merchandising, Team Building, Wireless, Customer Retention, Customer Experience, Sales Process, Account Management, Salesforce.com, Cold Calling, B2B
Education
University of Nebraska at Omaha 2015 — 2017
Bachelor of Science in Business Administration, Logistics, Materials, and Supply Chain Management
Metropolitan Community College 2011 — 2015
Liberal Arts(Transfer Student), 3.5 GPA
Sierra Telephone Senior Operations Manager, So CalSprint PCSNovember 1998 - December 2002
Cox Communications 1994 - 1999
Allergan 1977 - 1993
Skills
Customer Service, Customer Satisfaction, Team Building, Social Networking, Sales
Education
Michigan State University
Certifications in Customer Service Mgment and Logistical Operations, Management, Logistics
University of Redlands
BA, Management
Cox Communications January 2015 - Present
Great Plains Theatre Conference April 2009 - Present
Heartland Scenic Studio February 2013 - December 2014
Nebraska Shakespeare May 2012 - July 2012
Great Plains Theatre Conference April 2012 - June 2012
University of Nebrasksa - Omaha April 2011 - April 2012
University of Nebraska at Omaha October 2011 - November 2011
Sumtur Amphitheatre 2011 - 2011
A & B Productions June 2010 - July 2010
The Shelterbelt Theatre April 2010 - July 2010
Skills
Stage Management, Theatre, Film, Costume Design, Costumes, Scenic Painting, Stitching, Stage, Carpentry, Set Design, Sewing, Musical Theatre, Shakespeare, Plays, Performing Arts, Wardrobe, Acting, Crafts, Drama, Lighting Design, Arts, Sound, Music, Live Events, Movement, Lighting, Art, Craft, Production, Props, Post Production, Festivals, Stage Lighting, Entertainment
Education
University of Nebraska at Omaha 2009 — 2012
Bachelor of Arts (B.A.), Theatre/Theater
Metropolitan Community College 2006 — 2011
Liberal Arts Associates
Cox Communications March 2015 - Present
Cox Communications January 2013 - March 2015
Cox Communications October 2010 - December 2012
Cox Communications October 1999 - October 2010
US Army August 1994 - March 2003
Skills
Call Centers, Customer Experience, Broadband, Telephony, Troubleshooting, Technical Support, Customer Service, Telecommunications, VoIP, Workforce Management, Team Leadership, Customer Retention, Customer Satisfaction, Wireless, Vendor Management, IP, Process Improvement, Avaya, Ethernet, BMC Remedy, DOCSIS, Cable Television, Wireless Networking, Cabling, Metro Ethernet, Home Security, Leadership
Education
Metropolitan Community College 2010 — 2013
Applied Underwriters November 2013 - Present
Mutual of Omaha February 2012 - November 2013
AIM Institute November 2011 - February 2012
The Maids International January 2011 - October 2011
Cox Communications April 2007 - August 2010
Cox Communications April 2006 - April 2007
Cox Communications September 2003 - April 2006
Skills
Customer Relations, Microsoft Office, Word, Problem Solving, Customer Service, Excel, Sales Management, Direct Sales, Team Building, Cold Calling, Change Management, PowerPoint, Call Center, Advertising Sales, Coaching, Outlook, Microsoft Excel, Microsoft Word, Call Centers, Customer Satisfaction
Education
Bellevue University 2010 — 2012
Bachelor's degree, Business
Metropolitan Community College 2004 — 2010
AAS, General Studies
Blue Cross and Blue Shield of Nebraska May 2009 - Present
Cox Communications January 2006 - December 2006
First National Bank of Omaha October 2000 - January 2006
Skills
Insurance, Call Center, Customer Service, Customer Satisfaction, Data Entry, Process Improvement, Customer Relations, Problem Solving, Health Insurance, Outlook, Word, PowerPoint, Microsoft Office, Billing, Auditing, Excel
Education
Metropolitan Community College 2001 — 2004
Associate, Business Management
Central High School 1997 — 2001
Diploma
Cox Communications January 2015 - Present
Cox Communications June 2012 - Present
State of Nebraska February 2003 - February 2011
Education
Metropolitan Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Business, Information Technology
Cox Communications June 2015 - Present
Zahdoo LLC October 2014 - June 2015
Vertex Business Services October 2011 - February 2014
Cox Communications January 2008 - December 2010
Cox Communications June 2004 - January 2008
Cox Communications June 1999 - June 2004
Cox Communications June 1998 - June 1999
Alcatel-Lucent June 1996 - June 1998
Skills
SDLC, Business Analysis, Cross-functional Team..., Integration, Process Improvement, Project Management, Business Process, Management, Software Documentation, Telecommunications, Strategic Planning, SharePoint, Six Sigma, Change Management, Leadership, Call Centers, Program Management, Team Building, Software Development, Vendor Management, PMP, Customer Service, Budgets, Forecasting, Analysis, Requirements Gathering, Training, QTP, Selenium Testing, Quality Center, Test Cases, Manual Testing, Business Requirements, Telecommunications..., Employee Relations
Education
Mercer University - Stetson School of Business and Economics 2007 — 2009
MBA, Business
Northside High School
Southern Polytechnic State University
B.S., Management
Cox Communications Account ExecutiveEastman RadioJuly 1984 - December 1986
Seltel Inc July 1983 - July 1984
Leo Burnett January 1980 - July 1983
Skills
Media Planning, Advertising Sales, Media Buying, Broadcast, Digital Media, Online Advertising, Radio Advertising, Advertising, Television, Account Management, Marketing Strategy, Strategic Planning, Radio, Integrated Marketing, Digital Marketing
Education
Michigan State University 1975 — 1979
Bachelor of Business Administration (B.B.A.), Advertising, Marketing & Economics
Synergies3 Tec Services July 2012 - Present
Mangia Italiana August 2007 - Present
Cox Communications October 1996 - April 2012
Cox Communications January 2007 - October 2008
Skills
Broadband
Education
Metropolitan Community College 2007 — 2010
Business/ General Studies
Cox Communications July 2011 - Present
MarketStar November 2010 - July 2011
Sprint by Jet Mobile January 2010 - November 2010
Skills
World Class Customer..., Sales Management, Sales, Inventory Management, Hands-on Training, Budget Reconciliation, Data Entry, Data Analysis, Customer Service, Social Networking, Customer Satisfaction, Telecommunications, Sales Process, Leadership, Training, Team Leadership
Education
Metropolitan Community College 2002 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
Millard North High School 1998 — 2002
High Schoool Diploma, General Studies
Blue Cross and Blue Shield of Nebraska July 2009 - Present
Cox Communications February 2007 - July 2009
Education
Metropolitan Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
Cox Communications October 2013 - Present
Geek Squad February 2009 - October 2013
Monster Worldwide January 2006 - April 2008
Fidelity Investments March 2004 - January 2007
Skills
Project Management, Sales Management, Sales Management..., Information Technology, Basics of Unix, Computer Diagnostics, Internet Troubleshooting, Remote Troubleshooting, IT Business Management, Interpersonal..., Help Desk Support, Help Desk Implementation, Technical Support
Education
Mountain View High School 1999 — 2001
Mesa Community College
Cox Communications September 2015 - Present
PGi September 2013 - September 2015
Cbeyond December 2003 - September 2013
Comcast August 2002 - October 2003
Skills
Switches, VoIP, VPN, Cisco Technologies, Routers, Data Center, Network Design, MPLS, Firewalls, DNS, Network Security, Networking, TCP/IP, IP, Wireless Networking, Telecommunications, SIP, Troubleshooting
Education
Michigan State University 1997 — 2002
Bachelor of Arts (B.A.), Information Technology
Cox Communications December 2012 - Present
Cox Communications December 2012 - July 2014
Hy-Vee September 2009 - December 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Research, PowerPoint
Education
Metropolitan Community College 2015 — 2015
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Metropolitan Community College 2009 — 2012
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Cox Communications February 2008 - Present
Central States Indemnity Co. of Omaha February 2007 - February 2008
Skills
Spanish-English, Microsoft Office, Customer Service, Customer Retention, Communication Skills
Education
Metropolitan Community College 2011 — 2015
Cox Communications December 2012 - Present
Hyvee Grocery September 2009 - December 2012
Education
Metropolitan Community College 2009 — 2015
Associates of Liberal Arts