Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Cox Communications October 2013 - Present
Cox Communications February 2008 - October 2013
Cox Communications February 2006 - February 2008
Cox Communications March 2004 - February 2006
Cox Media November 2003 - March 2004
Cox Media August 2000 - November 2003
United Television - KUTP CH.45 1996 - 2000
Skills
PeopleSoft, Employee Relations, Talent Management, Recruiting, Performance Management, Human Resources, Process Improvement, Payroll, Training, Onboarding, Employee Benefits, Benefits Administration, Interviews, Applicant Tracking..., Call Centers, Vendor Management, Customer Service, Leadership, Labor Relations, Coaching, Management, Policy, Conflict Resolution, Career Development, Budgets, Deferred Compensation, Talent Acquisition, Workforce Planning, Succession Planning, Organizational..., Employee Engagement, Employee Training, Leadership Development, College Recruiting, HRIS, Technical Recruiting, Hiring, Organizational...
Education
Northern Arizona University 1990 — 1995
BS, Broadcast Journalism
Cactus High School
Cox Communications October 2014 - Present
Skills
Agile Engineering, Extreme Programming, Scrum, JDBC, Oracle, JMS, EAI, BAM, SOA, Web Services, Solution Architecture, C#, Core Java, webMethods, Business Process Design, ESB, Requirements Analysis, Microsoft SQL Server, PL/SQL, XML, SOAP, Middleware, WSDL, EDI, CAF, SQL Server, Oracle SQL, Business Management, Agile Methodologies, Pair Programming, Ehcache, Terracotta, Apache Camel, JBoss Fuse, ActiveMQ, CXF, JavaScript, jQuery, RESTful WebServices
Education
North Maharashtra University 2001 — 2005
Bachelor of Engineering
Patna University 1999 — 2001
Intermediate of Science
St. Karen's High School 1986 — 1999
Cox Communications September 2014 - Present
Cox Communications July 2012 - September 2014
Cox Communications December 2011 - July 2012
Cox Communications March 2008 - December 2011
Cox Communications July 2006 - March 2008
Skills
Customer Service, Outlook, Account Management, Call Centers, Broadband, Forecasting, New Product..., Microsoft Excel, Microsoft Access, T-SQL, HTML 5, JavaScript, Strategic Planning, English, Windows, Research, Teaching, Public Speaking, Evernote, Quality Assurance, E-Learning, Accounting, Trend Analysis, Social Media, Brainshark, Visual Basic, SSRS, SSIS
Education
Northern Arizona University-The W. A. Franke College of Business 2014 — 2016
Bachelor of Business Administration (B.B.A.), Global Business Management
Rio Salado College 2005 — 2014
Associates of Business, Accounting and Business/Management, 3.5
SS Communications October 2005 - Present
Fusion Alliance March 2014 - July 2014
Fusion Alliance July 2013 - February 2014
Ambassador Solutions February 2010 - December 2010
HealthPartners 2002 - 2005
Kohnstamm Communications January 2001 - March 2002
Seren February 2000 - December 2000
Tunheim Partners July 1998 - February 2000
Cox Communications 1996 - 1998
Skills
Copywriting, Marketing Communications, Newsletters, Press Releases, Internal Communications, Content Strategy, Marketing, Web Content, Strategy, Direct Mail, Brochures, Digital Marketing, Social Media Marketing, Content Management, Email Marketing, Marketing Strategy, Social Media, Corporate Communications, Media Relations, Blogging
Education
Northern Arizona University 1990 — 1994
Bachelor of Science, Speech Communication / Organizational Communication, 3.94 GPA
Ironwood High School 1986 — 1990
Cox Communications January 2008 - Present
Equity Residential January 2000 - April 2006
Equity Residential January 1995 - February 1999
Skills
Account Management, Telecommunications, Financial Analysis, Sales, Marketing, Customer Service, Sales Process, Advertising, Budgets, Cold Calling, Customer Retention, Direct Sales, Management, Negotiation, New Business Development, Residential Homes, Sales Management, Selling, Strategic Planning, Team Building
Education
Northeastern State University 1989 — 1994
Bachelor of Applied Science (B.A.Sc.), Finance, General
Oklahoma State University 1991 — 1991
IBM July 2014 - Present
Sears Holdings Corporation March 2012 - August 2014
Sears Holdings Corporation March 2012 - September 2013
The Home Depot August 2010 - March 2012
Comcast Cable July 2009 - August 2010
C & J Sales and Marketing, Inc. March 2007 - July 2009
Cox Communications September 2003 - January 2007
Comcast Cable March 1998 - September 2003
Skills
Campaign Management, Segmentation, Direct Marketing, CRM, CRM Operations, Unica, Marketing Automation, ETL, Marketing Strategy, Email Marketing, Real Time, Process Improvement, Organizational..., MRM, Workflow Management, Direct Mail Campaigns, Online Campaign..., CRM Integration, Predictive Analytics, Closed Loop Marketing, Teradata Data Warehouse, Data Warehousing, Data Analysis, Teradata, Data Integration, Business Intelligence, Analytics, Management, Marketing, Leadership, Customer Analysis, Customer Experience, Database Marketing, Strategy, Multi-channel Marketing, Customer Acquisition, Loyalty Programs, Loyalty Marketing, Marketing Operations, Databases, Analysis, Omniture, Marketing Analytics, Business Analytics, Business Process, Web Analytics, Customer Engagement, Brand Loyalty, Interactive Marketing, Big Data
Education
Northeastern University
Cisco February 2006 - Present
Cox Communications July 2005 - February 2006
Choicepoint Services January 2005 - June 2005
Genesys Conferencing January 2004 - October 2004
ARRIS January 2000 - February 2003
Panasonic USA March 1999 - January 2000
Skills
Software Testing, Quality Assurance, Software Engineering, Communication, Documentation, Scrum, Testing, Test Planning
Education
Troy University 2008 — 2010
Master of Business Administration (M.B.A.)
North Carolina Agricultural and Technical State University 1990 — 1995
Bachelor of Science (B.S.), Industrial Electronics Technology/Technician
Santander Bank, N.A. August 2014 - Present
Comcast Cable May 2012 - August 2014
T-Mobile July 2010 - February 2012
Driver in Italy February 2009 - July 2009
Cox Communications August 2005 - August 2008
Verizon Wireless March 2000 - April 2004
Alejandro Pisani Productions February 1996 - April 2001
Boston Neighborhood Network November 1995 - June 2000
Northeastern University January 1998 - December 1999
CuencaVision WCEA-TV October 1994 - October 1996
Skills
Sales, Consultative Sales, Account Acquisition &..., Client Relations /..., Lead Generation, Retail Operations, Repeat Business, Sales Promotions, Product Launches &..., Financial Reporting, Team Building and..., Customer Satisfaction, Marketing, Team Building, Multicultural Experience, Mentoring and Coaching, Branch Management, Performance..., Building Community..., Operations Management, Sales Management, Customer Prospecting, Team Leadership, Regulatory Compliance, International Banking..., Analysis, Cold Calling, Training, Public Speaking
Education
Northeastern University 2012 — 2016
Bachelor's degree, Accounting and Finance
Northeastern University 2008 — 2012
Associates Degree, Business Administration
Newton North High School 1995 — 1997
High School Diploma, Small Business Administration
Catholic Memorial School 1993 — 1995
Liceo Militar Monseñor Arias 1992 — 1993
Vox.com August 2015 - Present
PA Media Group November 2014 - July 2015
PA Media Group December 2012 - November 2014
AARP 2010 - 2012
Miles Media 2008 - 2009
SNN LOCAL NEWS 6 2008 - 2008
The New York Times Co./The Sarasota Herald-Tribune 2005 - 2008
Cox Communications September 2002 - June 2005
Vanderbilt University May 2003 - August 2003
Skills
Web Analytics, Omniture, Ad Hoc Reporting, Web Project Management, Project Management, Web Content Management, SEO, Content Development, Blogging, Google Analytics, Web Content Creation, Parsley, Microsoft Excel, PowerPoint, Web Content, New Media, Press Releases
Education
North Carolina Wesleyan College 1997 — 2001
English B.A
Cox communications June 2012 - Present
AT&T June 2008 - May 2012
Mid-City Nissan June 1993 - September 2006
Skills
Direct Sales, Marketing, Sales Operations, Telecommunications, Social Media, Marketing Communications, Selling, Leadership, Microsoft Office, Customer Service
Education
North Park University 1988 — 1991
B.A., Communications
Northeastern University
Suddenlink Communications August 2007 - Present
Cox Communications September 1997 - July 2007
TCI June 1987 - September 1997
Skills
Landscape Photography
Education
Northern Arizona University 1977 — 1977
Vandalia-Butler High School 1968 — 1971
Cox Communications, Inc May 2008 - October 2011
Cox Communications March 2008 - October 2011
Cox Communications, Inc January 2007 - May 2008
La Mesa Village Chiropractic December 2001 - December 2006
Education
National University
MBA 2010
Northern Kentucky University
BS, Psychology
Thomas Jefferson Law School
IPA Family April 2012 - Present
Arizona Elite Properties January 2012 - December 2012
Expectations Guide Inc. October 2003 - January 2011
M & G Communications 2001 - 2004
United Food Bank 1996 - 1998
Cox Communications 1994 - 1996
St. Mary's Food Bank Alliance 1992 - 1995
Skills
Short Sales, Foreclosures, Property Management, Investment Properties, Residential Homes, Home, Benefits Consultant, Health Insurance, Life Insurance, Investors, Small Business, Selling, Mortgage Lending, Public Relations, Luxury, Marketing, REO, Leadership, Customer Service, Management, Sales, Strategic Planning
Education
Northern Arizona University 1988 — 1992
Bachelor of Science, Public Relations
McClintock 1984 — 1988
Self September 2013 - Present
ZALE CORP 2007 - Present
State of North Dakota February 2014 - February 2015
Advanced Staffing Professionals and Virtual Office Services April 2013 - October 2013
iHeartMedia October 2011 - January 2012
US Bank 2010 - 2011
The Scooter Store January 2003 - November 2010
Millennium Radio Group New Jersey 2001 - 2002
Cox Communications July 1998 - July 2001
WDAY-Y94 1996 - 1998
Skills
Microsoft Office, Writing, Radio Broadcasting, Broadcast Journalism, Multimedia Journalism, Media Relations, Medical Devices, Medical Terminology, Medical Transcription, Advertising Sales, Public Relations, Voice Over, Healthcare Law, Health Insurance, Life Insurance, Museums, Banking, Audio Editing, Public Speaking, Emcee, Project Coordination, Insurance, Team Building, Sales Process, Sales, Coaching, Time Management, New Business Development, Marketing, Strategic Planning, Customer Satisfaction, Leadership, Training, Management, Sales Operations, Cold Calling, Social Media, Call Centers, Healthcare, Interviews, Program Management, Account Management, Direct Sales, Sales Presentations, Social Networking, Team Leadership, Broadcast, Sales Management, Marketing Communications, Journalism
Education
North Dakota State University 1994 — 1998
Bachelor of Science
North Dakota State University 1994 — 1998
Bachelor's degree
Washburn High School
Cox Communications July 2008 - Present
Chemical Abstracts Service January 2008 - July 2008
National Pen April 2005 - June 2007
BellSouth June 2000 - April 2005
Dell Computer October 1999 - June 2000
Skills
Call Center, Direct Marketing, Channel Marketing, New Business Development, Telecommunications, CRM, Call Centers, Strategy, Multi-channel Marketing, Online Marketing, E-commerce, Market Research, Management, Leadership, Account Management, Segmentation, Advertising, Analytics, B2B, Customer Retention, Email Marketing, Integrated Marketing, Lead Generation, Marketing Communications, Product Management, SEM, Sales Management, Strategic Partnerships, Web Analytics, Digital Marketing, Sales, Vendor Management, Marketing, Product Marketing, Competitive Analysis, Online Advertising, Mobile Marketing, Mobile Devices, Customer Acquisition, Executive Management, B2B Marketing, Marketing Strategy
Education
North Carolina State University - College of Management 1993 — 1995
Master's of Science in Management
University of Florida 1983 — 1989
Bachelor's of Science
Waste Management September 2013 - Present
Cox Communications 2003 - 2013
Skills
SaaS, Selling, Sales, Call Centers, VoIP, Customer Retention, Sales Management, Customer Satisfaction, Pricing, Telephony, Selling Skills, SIP Trunking
Education
Northern Arizona University 2011 — 2013
Currently attending to obtain Bachelor's Degree, Business Administration
University of Phoenix 2005 — 2007
Associate's Degree in Business
Reasor's September 2014 - Present
Cox Communications June 2012 - June 2013
Northeastern State University August 2007 - September 2011
Skills
Media Planning, Advertising, Social Media Marketing, Public Relations, Microsoft Word, Customer Service, Social Media, Marketing Communications, Marketing Strategy, Advertising Sales, Media Buying, Event Planning, Event Management, Video Editing, Marketing, Entertainment, Account Management
Education
Northeastern State University 2005 — 2010
Bachelor's degree, Mass Communication/Media Studies
Elephant Scout Films January 2015 - Present
Cochise County Pictures, LLC. July 2013 - Present
Self Employed Actor 2003 - Present
Cox Communications January 2010 - May 2013
Old Tucson Studios October 2003 - October 2012
Skills
Acting, Theatre, Stage, Performing Arts, Improvisation, Drama, Voice Over, Singing, Voice Acting, Comedy, Dance, Musical Theatre, Film, Entertainment, Directing, Commercials, Television, Short Films, Feature Films, Music
Education
Northern Arizona University 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pima Community College 2007 — 2009
Associate's degree, Business Administration and Management, General
Sierra-at-Tahoe December 2007 - Present
Cox Communications January 2006 - December 2007
Skills
Microsoft Excel, Customer Service, Financial Audits, Vault, Inventory Management, Point of Sale Systems, Credit Card Transaction..., Sales, Hospitality, Social Media Marketing, Microsoft Office, Account Management, Marketing Communications, Sales Management, Marketing
Education
Northern Arizona University 2002 — 2005
BSBA, Economics, Web Design
Cox Communications April 2009 - November 2014
Sourcefire June 2007 - September 2008
Oracle 2005 - 2007
SAVVIS Communications 2001 - 2004
Best Software April 2000 - August 2001
CNS 1996 - 1999
Skills
Selling, Enterprise Software, Solution Selling, Account Management, Sales, Channel Partners, Cloud Computing, Cold Calling, Data Center, Strategic Partnerships, Unified Communications, Salesforce.com, Sales Process, Sales Operations, Professional Services, Networking, Network Security, Managed Services
Education
North Carolina Wesleyan College 1985 — 1990
B.S, Business
Madison High School 1981 — 1985
Bachelor's Degree, General Studies, 3.0
Cox Communications February 2015 - Present
New Oriental August 2014 - September 2014
Skills
Screenwriting, Editing, Camera Operating, Directing, Public Speaking, Drawing, Painting, Writing
Education
Northeastern University 2013 — 2018
Bachelor of Arts (B.A.), Communication and Media Studies
University of California, Los Angeles 2014 — 2014
Raycom Media August 2015 - Present
Time Warner Cable March 2014 - August 2015
Cox Communications August 2012 - September 2013
WFTV January 2012 - April 2012
North Carolina A&T TV Studio August 2010 - April 2012
WNAA 90.1 FM August 2010 - April 2012
WNAA 90.1 FM August 2010 - April 2012
"The SiSi and B Podcast" July 2011 - December 2011
The A&T Register March 2008 - December 2009
Skills
Final Cut Pro, Adobe Audition, News Writing, Television, Avid Media Composer, AP Style, Public Speaking, Video Editing, Editing, Broadcast, Audacity, Windows Movie Maker, Tumblr, Audio Editing, TIM, NOVAR, Eclipse, iMovie, Photoshop, Lightroom, Canon DSLR
Education
North Carolina Agricultural and Technical State University 2007 — 2012
B.S, Journalism and Mass Communication; Electronic Media & Journalism
Fibrant June 2014 - January 2015
Firestone January 2014 - June 2014
Charter Communications April 2009 - December 2012
Self-Help Credit Union October 2007 - April 2009
Cox Communications April 2003 - February 2006
Cox Communications April 2000 - April 2003
Skills
Marketing, Telecommunications, Marketing Strategy, Account Management, Strategic Planning, Forecasting, Marketing Management, Sales, CRM, Call Centers, New Business Development, Product Marketing, Integrated Marketing, Sales Management, Direct Sales, Marketing Communications, Negotiation, Business Planning, Business Development, Cross-functional Team..., Leadership
Education
The Ohio State University - The Max M. Fisher College of Business 1993 — 1995
MBA
North Carolina State University
Bachelor's degree
Merchants Information Solutions, Inc ID Theft Advisory Board 2012 - Present
Cox Communications 2005 - Present
Skills
Loss Prevention, Physical Security, Asset Protection, Inventory Control, Corporate Security, Security, Security Management, Risk Assessment, Inventory Management, Corporate Internal..., Safety, Internal & External..., Corporate Fraud..., Insurance Fraud, Resource Protection, Mergers, Business Acquisition, Vendor Management, Regulatory Compliance, P&L Management, Global Leadership, Fraud, Internal Investigations, Risk Management, Team Building, Investigation, Program Management, Mergers & Acquisitions, Strategy, Operations Management, Leadership, Retail, Training, Management, Background Checks, Surveillance, Enforcement, Access Control, Security Audits, Crisis Management, Security Operations, Security Awareness, CCTV, Business Continuity, Vulnerability Assessment, Budgets, Emergency Management, Computer Forensics, Criminal Investigations, Homeland Security
Education
Northern Arizona University
Master of Science (MS), Adminstration, Law and Enforcement, 3.75
Northern Arizona University
Bachelor of Science (BS), CJ - Business Protective Services, 3.5
Gormac Polygraph School
Polygraphy, Law Enforcement Investigation and Interviewing, 4.0
Cox Communications July 2007 - Present
Cox Communications August 2000 - March 2007
Estrella Jr High School 1980 - 1989
Skills
Call Center, Mentoring, Customer Experience, Coaching, Project Managent, Training & Development, Curriculum Design, Testing, Organizational..., Project Management, Call Centers, Employee Training, Leadership, Blended Learning, Instructional Design, Project Planning, Troubleshooting, Program Management, Customer Service, E-Learning, Training, Editing, Instructor-led Training, Vendor Management, Captivate, Training Delivery, Learning Management..., Software Documentation, Visio, Workshop Facilitation, Lectora, Adult Education, Performance Management, ADDIE
Education
Northern Arizona University 1976 — 1980
BMA, Music Education
Cox Communications March 2009 - Present
Sprint Nextel August 2004 - March 2009
inCode Wireless November 2003 - August 2004
Enterprise Communications June 2002 - November 2003
America Connect April 2000 - September 2001
Galaxy Engineering Services September 1998 - March 2000
Galaxy Engineering Services August 1995 - September 1998
IBM January 1993 - July 1995
Skills
Telecommunications, Engineering, Problem Solving, Customer Relations, EVDO, RF, CDMA, RF Engineering, Wireless, LTE, Customer Service, Cellular Communications, Network Design, Optical Fiber, Backhaul, Microwave, T1, 3G, Mobile Devices, Testing, GSM, Troubleshooting, 4G, Antennas, MapInfo
Education
North Carolina State University 1988 — 1995
BS, Electrical Engineering
Avenue 5 Films August 2014 - Present
The Upright Citizens Brigade Theatre February 2014 - Present
Zissou Pictures August 2013 - September 2013
Zissou Pictures August 2013 - September 2013
Viacom 2011 - 2011
Cox Communications July 2009 - December 2009
Skills
Final Cut Pro, Video Editing, Non-linear Editing, Storytelling, Screenwriting, Sound, Acting, Video Production, Web Video, Film, Music Videos, Social Media
Education
Northeastern University 2008 — 2012
Bachelor of Arts (BA), Communication and Media Studies
Cox Communications August 2014 - Present
Cox Communications January 2009 - August 2014
Cox Communications August 2006 - December 2008
Cox Communications January 2004 - August 2006
Cox Communications September 2002 - December 2003
TV Guide (Superstar, Netlink, TurnerVision - Entertainment) October 2000 - March 2002
Skills
Sales, Management, Sales Operations, Store Operations, Operations Management, Authorized Retailers, Third Party Retail, National Retail, Market Penetration, Strategic Planning, Relationship Management, Compensation Structures, Presentations, Marketing, Telecommunications, Account Management, Customer Retention, Customer Satisfaction, Training, Staffing Models, Broadcast, Advertising, Digital Media
Education
Northeastern State University 2014 — 2016
Organizational Leadership, Business Administration, Management and Operations
Tulsa Community College 1997 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Localytics April 2014 - Present
HubSpot May 2013 - April 2014
Apple Retail May 2008 - March 2013
Reebok July 2006 - December 2006
Cox Communications July 2005 - December 2005
Skills
Macintosh hardware, Macintosh Applications, Mac OS X, Mac OS X Server, iOS, Customer Experience, Windows, Google Apps, MySQL, ArcGIS, ENVI, Video Editing, Avid Media Composer, Final Cut Studio, dreamw, Microsoft Office, OS X, Networking, Aperture, iPod, iWork, Mac OS, iPhone, iPhone Support, Hardware
Education
Northeastern University 2007 — 2010
Master of Professional Studies in Informatics, Information Technology
Northeastern University 2002 — 2007
Bachelor of Arts (BA), Communication and Media Studies
SquashSmarts September 2015 - Present
Cox Communications July 2014 - Present
Thebonablog.com October 2008 - Present
College Chalktalk May 2008 - Present
Freelance Writer May 2008 - Present
Education Plus Charter School July 2014 - September 2015
Mastery Charter Schools August 2010 - July 2014
Howell Township Board of Education September 2008 - August 2010
Skills
Editing, Public Speaking, Teaching, Writing, News Writing, Special Education, Microsoft Office, Microsoft Excel, Event Planning, Sports, Research, Management
Education
Northeastern University 2015 — 2018
Masters Degree in Project Management, Project Management, Current
Saint Bonaventure University 2004 — 2008
Special Education, Elementary/Special Education
BTC Broadband January 2008 - Present
Suddenlink Communications June 2006 - January 2008
Cox Communications July 2003 - June 2006
Skills
Optical Fiber, FTTx, Fiber Optics, Cabling, Broadband, Ethernet, Network Design, DWDM, Structured Cabling, VoIP, Telecommunications, Wireless, LAN-WAN, Computer Network..., WAN, IP, MPLS, SDH, Network Engineering, Switches, Routers, Wireless Networking, Unified Communications
Education
Northeastern State University 2009 — 2011
BBA, Information Systems
Tulsa Community College 2009 — 2009
Associate, Applied Science
Cox Communications November 2012 - December 2012
Manheim June 2012 - August 2012
Durham Cares January 2012 - April 2012
Coldwater Creek June 2010 - January 2012
Skills
Microsoft Excel, Wordpress, QuarkXPress, Final Cut Pro, Social Media Marketing, Prezi, Tumblr, Pinterest, Salesforce.com, Millenium, Outlook
Education
North Carolina Central University 2007 — 2012
Bachelors of Liberal Arts, Mass Communication/Media Studies
Cox December 1986 - December 2011
Cox Communications 1986 - 2011
Westinghouse Group W January 1979 - December 1986
Teleprompter Cable TV June 1972 - January 1979
Skills
Team Leadership, Broadband, Cross-functional Team..., Vendor Management, Telecommunications, VoIP, Leadership, Team Building, Strategic Planning, Process Improvement, Operations Management, Management, Customer Service, Product Management, Account Management, Call Centers, Change Management, Customer Satisfaction, Sales Management, Sales
Education
University of Nebraska at Omaha 1996 — 1998
Masters, Business Administration
Northern Illinois University 1968 — 1972
Bachelors of Arts, Communications
Cox Communications May 2013 - Present
Best Buy May 2011 - May 2013
Concom, Inc. August 2007 - October 2012
The day after... (Recording Artists) January 2006 - June 2010
Skills
Consumer Electronics, Customer Service, Promotions, Merchandising, Microsoft Office, Social Media, Facebook, Sales, Marketing, Leadership, Project Management, Microsoft Excel, Brand Development, Direct Sales
Education
University of Nevada Las Vegas Lee Business School 2004 — 2010
Bachelor of Science, Marketing
Northeastern University 2003 — 2004
Music Industry
Cox Communications May 2009 - Present
Cox Business 2009 - Present
Business Networking International 2004 - Present
TelePacific Communications March 2003 - May 2009
Sprint 1998 - 2002
Skills
Business Networking, consu, Telecommunications, Solution Selling, Direct Sales, Co-location, VoIP, Managed Services, Unified Communications, Broadband, MPLS, Account Management, Salesforce.com, SIP Trunking, Fiber Optics, Internet, Cable TV, Telephony, Web Solutions, Hosted Services, B2B, Ethernet, Wireless, Call Centers, Selling, Strategic Partnerships, IP, Networking, Sales Process, Cloud Computing, Small Business, Data Center, Long Distance, Sales Operations, Internet Services, Customer Retention, SaaS, Advertising Sales, Sales Presentations, Sales, Direct Marketing, Channel Partners, Online Marketing, New Business Development, CRM, Business Development, Optical Fiber, Metro Ethernet, PRI, T1
Education
Webster University 1988 — 1989
MA, International Relations
Northern Arizona University 1981 — 1985
BA, Business Administration
Cox Communications February 2014 - Present
Digital Support Specialist- Central system Technician III 2000 - February 2014
TCI Cable 1994 - 2000
TCI Cable 1991 - 1994
Tulsa Cable Television 1988 - 1991
Skills
Digital Video, Cable Television, Technical Support, HD Video, Troubleshooting, Switched Digital Video, Customer Service, Billing Systems, VOD, IPTV, Broadcast, Networking, System Deployment, Call Centers, Software Installation, Hardware, Telecommunications, Broadband
Education
Tulsa Community College 1988 — 1992
Northeastern Oklahoma A&M College 1985 — 1986
Eastwood High School
Phoenix Realty July 2015 - Present
WS Development July 2014 - December 2014
Cox Communications July 2013 - December 2013
Go Ahead Tours July 2012 - December 2012
Skills
Sales, Real Estate, PowerPoint, Pitching Ideas, Social Media, Brand Development, Sales Process, Product Marketing, Final Cut Pro, Fitness Training, Experience Working with...
Education
Northeastern University 2010 — 2015
Bachelor of Arts (BA), Major: Communication and Media Studies; Minor: Psychology
Wellesley High School
Salem News September 2014 - Present
TheCelebrityCafe.com July 2013 - Present
Cox Communications February 2014 - July 2014
New England Center for Investigative Reporting February 2014 - June 2014
Isportsweb.com January 2014 - April 2014
Pomodorino May 2009 - December 2013
Herman-Almonte PR January 2013 - July 2013
Newsday June 2012 - September 2012
Boston Bruins September 2011 - December 2011
Long Island Press June 2011 - September 2011
Skills
Writing, Editing, Facebook, Foursquare, Windows Movie Maker, Social Media, Interviews, Sports, Television, AP Style, Copy Editing, Film, Journalism, Public Relations, Press Releases, Online Journalism, Feature Articles, News Writing, Blogging
Education
Northeastern University 2009 — 2014
Bachelor of Arts (BA), Journalism, Sociology, Graduated January 24
Half Hollow Hills High School East 2005 — 2009
Advanced Regent's Diploma
Nielsen Company February 2015 - Present
Brite Media Group December 2011 - 2014
Emmis Communications March 2010 - August 2011
Sirius XM Radio Inc. July 2007 - March 2010
Baja Fresh Mexican Grill January 2004 - February 2007
CBS Radio February 2003 - July 2003
Westwood One (Old) December 1999 - February 2003
AMFM, INC January 1998 - December 1999
CBS Radio July 1997 - January 1998
Cox Communications January 1995 - July 1997
Skills
Radio, Digital Media, Broadcast, Advertising, Integrated Marketing, Digital Marketing, Media Planning, Media Buying, Mobile Marketing, Sponsorship, CRM, Advertising Sales, Online Advertising, Marketing Strategy, Marketing, Social Media Marketing
Education
Northern Illinois University
Communication and Media Studies
Phillips Exeter Academy
Field Five Productions January 2010 - Present
Cox Communications January 2009 - Present
New England Sports Network September 2008 - December 2008
Comcast January 2008 - June 2008
Skills
Non-linear Editing, Avid, Avid Media Composer, Final Cut Studio, Broadcast Television, HD Video, Broadcast, Final Cut Pro, Camera, Post Production, Producing, Video Production
Education
Northeastern University 2005 — 2009
BA, Communications with Production Concentration, Media Studies and Business Administration
Cox Communications June 2012 - Present
Kelley Blue Book June 1997 - May 2011
Skills
Automotive, Microsoft Office, Excel, Word, Customer Service, PowerPoint, Documentation, Visio, Outlook, Social Media, SharePoint, Data Analysis, Coordination, Microsoft Excel, Team Leadership, Software Documentation, Microsoft Word, Change Management, Program Management, Cross-functional Team..., Business Analysis, Sales Operations, Salesforce.com
Education
Northern Arizona University 1991 — 1996
B.S., Speech Pathology and Audiology
Virginia Employment Commission March 2009 - Present
HSBC March 2006 - July 2008
Independence Air (Atlantic Coast Airlines) April 2003 - January 2006
Cox Communications September 1998 - May 2002
Massachusetts Army National Guard June 1981 - June 1982
United States Army January 1979 - July 1980
Skills
Leadership, Team Leadership, Workforce Development, Military Personnel, Sales Management, Personal Training, Customer Satisfaction, Problem Solving, Managerial Skills, Supervisory Experience, Administrative..., Legal Support Services, Train the Trainer, Contractors, Recruiting, Social Media, Workers Compensation, Unemployment Claims, Government, Training, Internet, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Veterans, Community Outreach, Coaching, Employee Relations, Customer Service, Team Building, Strategic Planning, Organizational..., Employee Training, Performance Management, Supervisory Skills, Job Fairs, College Recruiting, Policy, Leadership Development, Talent Acquisition, Career Development, Conflict Resolution, Hiring, Resume Writing, Interviews, Human Resources, Career Counseling, New Hire Orientations, Onboarding
Education
Northeastern University
Business Management
Cox Communications May 2011 - Present
Cox Communications August 2010 - May 2011
Cox Communications February 2009 - August 2010
Cox Communication August 2008 - February 2009
Accretive Solutions December 2007 - June 2008
Delta Apparel September 2005 - November 2007
Danaher Motion September 2004 - December 2004
Danaher Motion September 2002 - August 2004
Skills
Sarbanes-Oxley Act, Accounting, Business Process, Oracle E-Business Suite, Financial Reporting, Change Management, Outsourcing, Business Process..., Internal Controls, Financial Analysis
Education
North Carolina Agricultural and Technical State University
BS, Accounting
Eagle Materials May 2013 - Present
HDG Consulting January 2007 - Present
Eagle Materials - Central Plains Cement - Tulsa Plant December 2012 - May 2013
Lafarge North America - Tulsa Cement Plant January 2012 - November 2012
Lafarge North America - Fredonia Cement Plant April 2011 - January 2012
Lafarge North America - Tulsa Cement Plant January 2007 - April 2011
ProActive Business Solutions December 2006 - July 2009
Cox Communications May 2006 - November 2006
Alorica January 2006 - February 2006
DecisionOne January 2005 - December 2005
Skills
Servers, Technical Support, Hardware, Active Directory, IT Operations, Windows, Windows 7, Infrastructure, Windows Server, Printers, Lotus Notes, Disaster Recovery, Computer Hardware, Laptops, Network Administration, Switches, Operating Systems, System Administration, Customer Service, Microsoft Word, PLC, DHCP, DNS, Microsoft Office, Access, Visio, Routers, Desktop Support, Windows Server 2003, XP, Problem Solving, Excel, TCP/IP, Windows Server 2008, Word, VMware, SDLC, iFix, SCADA, Virtualization, WAN, Software Installation, Business Analysis, SMB, DFD, ERP, System Automation, HMI, Industrial Control, Process Automation
Education
Northeastern State University 2008 — 2010
Bachelor of Business Administration, Management Information Systems
Tulsa Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
Forever Young Montessori January 2015 - Present
Cox Communications June 2013 - August 2013
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Photoshop, Microsoft Word, Social Media Marketing, Advertising, Customer Service, Facebook, Marketing, Teamwork, Marketing Strategy, Time Management, Marketing Research
Education
North Carolina Central University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
ZeroTurnaround September 2013 - Present
Freelance Broadcaster October 2011 - Present
Brevard County Manatees March 2013 - September 2013
Boston Red Sox August 2012 - October 2012
Wilmington Sharks May 2012 - August 2012
WRBB Sports September 2007 - May 2012
Boston Red Sox January 2011 - September 2011
Cox Communications January 2010 - June 2010
Kraft Sports Group August 2009 - January 2010
890 ESPN Radio January 2009 - June 2009
Skills
Sales, Salesforce.com, DocuSign, Strategic Sourcing, Sports, Broadcast, Media Relations, Press Releases, Radio, Play-by-play, Baseball, Social Media, Sports Writing, Public Relations, Editing, Interviews, Sports Marketing, Radio Host, Statistical Research, Radio Broadcasting, Sports Play-by-play, Feature Articles, Final Cut Pro, Research
Education
Northeastern University 2007 — 2012
B.A., Communication Studies
Campbell High School
Cox Communications March 2005 - Present
JPMorgan Chase June 1995 - March 2005
Skills
Strategic Planning, Cross-functional Team..., Vendor Management, Process Improvement, Performance Management, Customer Retention, Customer Experience, Telecommunications, Leadership, New Business Development, Leadership Development, Program Management, Team Leadership, Call Centers, Management, Strategic Partnerships, Operations Management, Strategy, Business Process..., E-commerce, Product Management, Sales, Account Management, Competitive Analysis, Customer Service, Team Building, Start-ups, Solution Selling
Education
Northern Arizona University-The W. A. Franke College of Business 1989 — 1994
BSBA, Finance
Shadow Mountain
Society for Creative Anachronism, Inc. March 2014 - Present
The Virtual Herald May 2010 - Present
ADP June 2013 - Present
Society for Creative Anachronism, Inc. September 1999 - Present
University of Phoenix March 2008 - May 2013
Cox Communications March 2005 - January 2008
Fred Nackard Wholesale Beverage Company April 2004 - February 2005
Creative Communications May 2003 - March 2004
City of Tempe Media Services Department May 2001 - August 2001
Education
Northern Arizona University 1999 — 2003
Bachelor of Science (B.S.)
University of Phoenix 2011 — 2012
Certificate
University of Phoenix 2009 — 2010
Certificate
integrity lead group October 2011 - Present
Cox Communications January 2009 - December 2011
Education
Northern Arizona University
ADT February 2014 - Present
Protection One July 2012 - February 2014
Bank of America May 2012 - June 2012
Club Z! In Home Tutoring December 2011 - June 2012
Cox Communications January 2011 - September 2011
Granite Telecommunications July 2007 - August 2010
Cox Communications April 2007 - July 2007
Verizon Communications April 1999 - December 2006
Verizon Communications October 1996 - April 1999
Verizon Communications April 1995 - October 1996
Skills
Access, MS Project, Microsoft Office, Word, Excel, PowerPoint, Financial Modeling, Inventory Management, Billing, Call Center, Telecommunications, Product Management, Vendor Relations, VoIP, Customer Relations, Team Leadership, Business Analysis, Strategic Partnerships, Sales Support
Education
Quantum Leap Engineering 2010 — 2010
Lean-Six Sigma Black Belt, Lean Six Sigma
The George Washington University 1999 — 2000
Master's Certificate, Project Management
Northeastern University 1981 — 1985
B.S., Business Management
Boston College High School
Hibernia Networks December 2014 - Present
Cox Communications August 2008 - 2014
THE SWITCH/Beers Enterprises, Inc. (BEI) June 2004 - August 2008
MB Productions February 2002 - March 2007
Overseas Media Inc. March 2002 - June 2004
WPIX Channel 11 August 2001 - April 2002
CBS Sports February 1998 - June 2001
NBC Sports August 1995 - January 1998
Skills
Live Events, Television, Commercials, Post Production, Sports, Video, HD Video, Video Production, Production Managment, Broadcast, Broadcast Television, Master Control, Non-linear Editing, Corporate Events, Digital Video, Camera, Videography, AV, Video Editing, Media Production, Production Management
Education
Northeastern University 1985 — 1989
Suddenlink Communications March 2015 - Present
Suddenlink Communications May 2006 - Present
Cox Communications January 2000 - May 2006
TCI Cablevision June 1997 - January 2000
Skills
Telecommunications, Marketing, Customer Retention, Management, Account Management, Leadership, Sales, Call Centers, Customer Satisfaction, Team Leadership, Marketing Communications, Time Management, Leadership Development, Customer Service, Event Planning, Budgets, Human Resources, VoIP, Segmentation, Direct Mail, Broadband
Education
Northeastern State University 2001 — 2004
BS - BA, Marketing - Emphasis in Promotion and Communication
Tulsa Community College 1998 — 2002
Associate's, Business Administration
Black Math June 2015 - Present
Freelance Video Editor January 2012 - Present
Nantucket Surveyors January 2014 - June 2014
Ai Squared May 2013 - December 2013
BeCause Water May 2013 - December 2013
Spot Editorial May 2012 - December 2012
Cox Communications July 2011 - December 2011
INFOCOMMONS, Northeastern University September 2009 - April 2011
Skills
Video Production, Video Editing, Digital Marketing, Final Cut Pro, Writing, Project Management, Communication, Directing, Producing, Marketing, Motion Graphics, Graphic Design, WordPress, GIS, Remote Sensing, Animation, Microsoft Office, Adobe Creative Suite, Maya, ArcGIS, HTML, Information Systems
Education
Northeastern University 2014 — 2015
Master's Degree, Geographic Information Technology
Northeastern University 2009 — 2014
Bachelor's Degree, Undergraduate (UG)
Northeastern University 2009 — 2014
Bachelor's Degree, Communications and Cinema Studies
Seeking Next Opportunity near Puyallup, WA April 2015 - Present
Sterling & Tucker, LLP September 2014 - March 2015
Sterling & Tucker LLP November 2012 - September 2014
Sterling & Tucker, LLP March 2011 - November 2012
Cox Communications August 2009 - February 2011
Nevada Corporate Planners September 2007 - December 2008
Cornerstone Home Lending October 2003 - August 2007
Cornerstone Mortgage Company 2003 - 2007
Waterfield Financial Company July 2000 - October 2003
Crossland Mortgage Company November 1998 - July 2000
Skills
Training, Human Resources, Software Documentation, Telephone Skills, Customer Service, Interviews, Microsoft Office, Time Management, Data Entry, Microsoft Excel, Microsoft Word, Administrative..., Office Management, Outlook, Management, Facebook, Office Administration, Budgets, Newsletters, PowerPoint, Marketing, Sales, Coaching, Proofreading, Calendaring, Social Media, Coordination, Editing, Administration, Word, Documentation, Organization, Gatekeeper, Multi Tasking, Photoshop, Supervisory Experience, Mortgage Lending, Compassion, Volunteering, Hospice, Marketing Material..., Microsoft Publisher, People Skills, Problem Solving, Administrative...
Education
Northcentral University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resource Management, 3.8
University of Phoenix 2007 — 2011
Bachelor's Degree, Health Care Administration, 3.85
High School Graduate 1979 — 1982
Associates Degree; Diploma, Healthcare Administration
Velocity Solutions Group, LLC August 2014 - Present
LogicalisUS 2012 - 2014
Century Link 2011 - 2012
Cox Communications 2009 - 2011
Verizon Business 2003 - 2009
Sprint 2002 - 2003
AT&T 2000 - 2002
U S WEST 1997 - 2000
Skills
Managed Services, Cloud Computing, Unified Communications, Solution Selling, Data Center, Security, Integration, Disaster Recovery, Telecommunications, Pre-sales, Selling, VoIP, IT Service Management, LAN-WAN, Co-location, Enterprise Software, MPLS, Professional Services, SaaS, Direct Sales, Channel Partners, Strategy, Account Management, WAN, Enterprise Architecture, IP, Virtualization, Business Continuity, Sales Process, Telephony, Salesforce.com, Cisco Technologies, Storage, Networking, Call Centers, Strategic Partnerships, Wireless, SIP Trunking, Network Design, SIP, Vendor Management, Project Management, Certified Trainer
Education
University of Phoenix 1999 — 2000
Business
Normandale Community College 1984 — 1987
Davenport Assumption
North Point Ministries, Inc. September 2011 - Present
DVD Verdict April 2002 - July 2012
Dell August 2009 - August 2011
Huawei June 2009 - August 2009
Cox Communications September 2007 - May 2009
Ceridian October 2006 - August 2007
North Point Ministries March 2006 - August 2007
Hewlett-Packard April 1998 - October 2006
Spiegel, Inc. October 1997 - March 1998
Skills
Visio, Microsoft Office, HTML, SharePoint, RoboHelp, MS Project, Photoshop, FrameMaker, XML, Technical Writing, Editing, Public Speaking, Content Management
Education
Northern Illinois University 1989 — 1996
Master of Arts, English Literature
Cox Communications January 2015 - Present
SunTrust Bank June 2014 - January 2015
John Avery Boys & Girls Club May 2014 - September 2014
Best Buy January 2013 - April 2014
NCCU Practicum August 2013 - December 2013
Macy's October 2011 - January 2013
Summer Scholars (Summer Camp) May 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management, Social Networking, Sales, Team Building, Facebook, Leadership
Education
North Carolina Central University 2015 — 2017
Master's degree, Athletic Administration
North Carolina Central University 2009 — 2013
Bachelor's degree, Parks, Recreation and Leisure Facilities Management
SQA - Software Quality Associates June 2015 - Present
Houlihan's Restaurants, Inc. December 2013 - March 2015
Various Promotional Marketing Agencies August 2013 - September 2014
Lifespan January 2012 - July 2013
NEWCOPE (Northeastern's Eating & Weight Concerns Project) September 2010 - August 2011
Northeastern University Athletic Department September 2006 - December 2008
New England Sports Network April 2008 - October 2008
Cox Communications January 2008 - July 2008
Skills
Event Planning, Project Coordination, Psychology, SPSS, Media Relations, Public Relations, Social Media Marketing, Social Media..., Fundraising, Microsoft Excel, Marketing, Marketing Communications, Media Production, Live Broadcast, Social Media, Strategic Communications, Marketing Event Planning, Press Releases, Data Analysis, Trend Analysis, Recruitment Advertising, Team Management, Strategic Planning, Phone Screening, Integrated Brand...
Education
Northeastern University 2006 — 2011
Bachelor of Arts (B.A.), Psychology, Bachelor of Arts (B.A.), Media Communications (Minor in Business), Magna Cum Laude
American University of Paris 2009 — 2009
n/a, Global Communications
Cumberland High School 2002 — 2006
JD Young Business Technologies March 2010 - Present
Geeks to the Rescue March 2010 - Present
Cox Communications May 2005 - February 2010
DecisionOne October 2003 - May 2005
QUALITY DATA PRODUCTS July 1999 - March 2001
Skills
Active Directory, Disaster Recovery, Servers, Windows Server, Network Security, Infrastructure, Troubleshooting, Data Center, System Administration, Networking, Virtualization, Linux, Technical Support, VMware vSphere, VMware ESX, Integration, Security, Network Administration, Computer Security, VMware, Operating Systems, Software Documentation, Network Design, Hardware, Consulting, IT Audit, Office 365, Managed Services, System Deployment, Microsoft Exchange, DNS, Firewalls, Microsoft Technologies, Wireless Networking, IT Operations, WAN, Windows, Server Administration, Routing, Information Security, Customer Service, VPN, Information Technology, Telecommunications, Project Management, Account Management, VoIP, Network Engineering, Network Architecture, Computer Network...
Education
Northeastern State University 2000 — 2004
Information Technology
MUSKOGEE HIGH SCHOOL 1996 — 2000
Advanced Academics
AMERICAN BROADCASTING SCHOOL
Radio Production / Broadcasting / Management
ONEOK August 2014 - Present
ONEOK March 2012 - August 2014
AEP Energy October 2011 - February 2012
AEP Energy September 2008 - October 2011
Cox Communications March 2006 - May 2007
Skills
Petroleum, Troubleshooting, Energy, Natural Gas, Gas
Education
Northeastern State University 2012 — 2013
Bachelor of Technology (BTech), Technology, GPA 3.81; Magna Cum Laude
Tulsa Community College 2011 — 2012
Associate's Degree, Business Administration, Information Technology
All Western Mortgage October 2014 - Present
DBSI Incorporated 2009 - September 2014
Cox Communications November 2006 - June 2009
Tresco April 2001 - February 2005
Skills
Budgets, Construction, Construction Management, Contract Management, Contract Negotiation, Process Scheduler, Project Management, Project Planning, Renovation, Strategic Planning, Sales, Contractors
Education
Northern Arizona University 2001 — 2006
Bachelor of Science (BS), HRM
iHeart Media (formerly Clear Channel) October 2003 - Present
Tunebuggy Music 1993 - 2013
Cox Communications 2000 - October 2003
Charisma Media June 1993 - December 2000
K-tel International 1974 - 1984
Skills
Radio Advertising, Broadcast, Radio Broadcasting, Media Buying, Radio, Radio Promotions, Entertainment, Music Industry, Media Planning, Digital Media, Voice Over, Advertising, Marketing, Emcee, Blues, Sales, Integrated Marketing, New Media, Sponsorship, Advertising Sales, Radio Producing, Online Advertising, Television, Sound, Video, Voice Acting, Radio Programming, Adobe Audition, Audio Editing, Publicity, Online Marketing, Media Relations, Copywriting, Media Sales, Press Releases, Facebook, Broadcast Television, Social Networking, Digital Marketing, Social Media Marketing, Mobile Marketing, Broadcast Journalism, Commercials, Podcasting, Video Production, Media Production, Multimedia, Blogging, Sponsorship Sales, Email Marketing
Education
North Hennepin Community College
University of Minnesota
Robbinsdale High School
Cox Communications June 2015 - Present
TM Hyman Radio October 1999 - Present
Ryla Teleservices/ Alorica August 2009 - July 2011
Coleman & Associates Enterprises, Inc. November 2006 - July 2009
Skills
A&R, Pro Tools, Management, Video Production, Broadcast, Radio, Music Production, Entertainment, Social Media Marketing, Public Relations, Video Editing, Blogging, Music, New Media, Music Publishing, Press Releases, Social Media, Television, Music Industry, Recording, Audio Engineering, Public Speaking, Digital Media, Film, Producing, Radio Broadcasting, Social Networking, Video
Education
Norfolk State University
Communications
University of South Florida
BA, Sociology
Cox Communications 2012 - 2014
Stream Global Services April 2012 - July 2012
GoDaddy March 2009 - April 2012
Skills
Technical Support, Microsoft Office, Troubleshooting, Internet Troubleshooting, Customer Service, Sales, Windows 7, Windows XP, Windows 8.1, Professional Phone..., Mobile Phone Apps, Web Design
Education
Northern Arizona University 2004 — 2005
Mechanical Engineering
Cortez High School 1999 — 2004
Names and Numbers May 2011 - Present
Energized Creative Services December 2011 - Present
KSNF/KODE-TV May 2010 - May 2011
Depco,LLC August 2009 - January 2010
Con-way Truckload July 2008 - August 2009
KOAM-TV July 2007 - December 2007
Memphis Grizzlies 2006 - 2007
New Orleans Pelicans December 2005 - July 2006
Sportstalk 1400 AM - KREF February 2004 - July 2006
Cox Communications August 2005 - March 2006
Skills
Broadcast, Advertising, Facebook, Press Releases, New Media, Online Advertising, Social Media, Digital Media, Social Networking, Social Media Marketing, Email Marketing, Marketing, Radio, Public Relations, Newsletters, Television, Video, Video Production, Video Editing, Videography, Premiere, After Effects, Direct Marketing, Marketing Communications, Direct Sales, Sales, Promotions, Producing, Post Production, Film Production, Corel Draw, Corel Photopaint, Photoshop, Direct Mail Campaigns, Direct Mail, Technical Writing, Curriculum Development, Program Development, Media Relations
Education
University of Oklahoma 2003 — 2006
Bachelor of Arts (B.A.), Broadcasting & Electronic Media
Northern Oklahoma College 2001 — 2002
General Studies
Wells Fargo October 2014 - Present
Cox Communications May 2014 - August 2014
CVS Caremark Corporation January 2014 - April 2014
Lancet Data Sciences- Business Intelligence Consulting March 2013 - January 2014
Dell Perot Systems February 2010 - March 2013
North American Bancard May 2012 - October 2012
RaceTrac Petroleum April 2012 - May 2012
TIAA-CREF February 2008 - February 2010
Bank of America 2006 - 2008
US Department of Defense November 2005 - June 2006
Skills
Business Intelligence, Data Warehousing, Microstrategy, Databases, Enterprise Architecture, Enterprise Software, ETL, PL/SQL, OLAP, Cognos, Requirements Gathering, Requirements Analysis, Business Intelligence..., Performance Tuning, Business Analytics, SQL, Oracle, Change Management, Data Modeling, Data Warehouse..., Consulting, Agile Methodologies, Microsoft SQL Server, Analytics, SDLC, Project Management, Data Integration, Dimensional Modeling, Dashboard, Informatica, Teradata
Education
North Carolina State University
MS, Industrial Engineering
Oregon State University
Pretty Instant Interactive Event Photography September 2013 - Present
Subway February 2014 - May 2015
Power Home Remodeling Group October 2013 - February 2014
Starbucks March 2012 - October 2013
Cox Sports - Rhode Island September 2011 - September 2012
XM Satellite Radio February 2009 - July 2011
ESPN 2008 - 2009
Entercom April 2008 - October 2008
890 ESPN Radio - Boston 2007 - 2008
Cox Communications 2006 - 2006
Skills
Broadcast, Radio, Sound, Sports, Editing, Facebook, Blogging, Television, Audio Editing, Public Relations, Entertainment, Video, Producing, Radio Host, Creative Direction, Final Cut Pro
Education
Northeastern University 2003 — 2008
BA, Communications
Tamalpais High School
Department of the Army February 2013 - Present
G4S Government Solutions, Inc June 2010 - February 2013
Navy Federal Credit Union February 2008 - June 2010
C.P. Electric December 2006 - February 2008
First Class Auto Detailing March 2004 - December 2007
Cox Communications April 2002 - May 2004
Skills
Private Investigations, Security, Microsoft Excel, Training, Microsoft Word, Military, Windows 7
Education
Northern Virginia Community College
PrescribeWellness January 2015 - Present
Merrill Corporation February 2013 - Present
DigiGo by Search Optics May 2013 - November 2014
Southern California Edison July 2011 - February 2013
Southern California Edison September 2009 - July 2011
Cox Communications May 2009 - September 2009
Merrill Corporation November 1997 - April 2009
RR Donnelley (formerly Moore Graphic Services) January 1994 - November 1997
SmithBucklin January 1991 - September 1993
Education
University of California, Irvine 2011 — 2012
Project Management Certificate
Northern Illinois University
Bachelor of Science (B.S.), Journalism/Advertising/Graphic Arts
Robert A. Waller
Diploma, College prep
Gwinnett Medical Center March 2013 - Present
Emory Healthcare March 2012 - November 2012
Cox Communications January 2011 - March 2012
Cox Communications December 2001 - December 2010
Cox Communications April 2001 - December 2001
Verizon Wireless March 1998 - June 2001
Verizon Wireless June 1998 - April 2001
Skills
Troubleshooting, Project Management, Process Improvement, Telecommunications, Program Management, Team Building, Cross-functional Team..., Leadership, Budgets, System Administration, Strategic Planning, Customer Service, Team Leadership, Software Documentation, Change Management, Training, Project Planning, Call Centers, Operations Management, Analysis, Management, Six Sigma, Access, Product Management, Quality Assurance, Vendor Management, CRM
Education
Northeastern University 1988 — 1992
Bachelors of Science
Launch Media Network, LLC May 2006 - Present
Land America December 2003 - November 2004
Cox Communications June 2001 - August 2003
Gainsay.com January 1996 - May 2001
Skills
Product Management, Web Development, SEO, Web Applications, SEM, Dreamweaver, Software Project..., Social Media, Software Development, CSS, Project Management, HTML, Web Analytics, Product Development, Online Advertising, Web Design, E-commerce, User Experience, jQuery, Content Management, Graphic Design, CRM, Information Architecture, WordPress, Mobile Applications, Google Analytics, HTML 5, SaaS, Social Networking
Education
Northeastern University 1995 — 2000
BS, Psychology
Pace Academy 1990 — 1995
Creek Nation Casino December 2014 - Present
Cox Communications 1997 - 2014
Cox Communications 1997 - 2014
Skills
Customer Service, Organization, 10 Key, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Hospitality Industry, Tourism, Event Planning, Proofreading, Customer Satisfaction
Education
Northeastern State University 2010 — 2012
Bachelor of Business Administration (BBA), Hospitality and Tourism Management
Northeastern State University 1991 — 1994
hospitality and tourism management
Open Air Cinema July 2015 - Present
Cox Communications December 2013 - December 2014
Frontline Educator Educational Service March 2013 - April 2014
Paradise Valley Country Club August 2010 - August 2012
Valley Interiors May 2008 - June 2010
Skills
Customer Service, Food & Beverage, Microsoft Word, Direct Sales, Social Networking, Microsoft Office, Social Media, PowerPoint, Interior Design, Typing, Fundraising, AutoCAD, Concept Board..., Hand Drafting, Sales Force, Gmail, Microsoft Excel, Sales, Training, Public Speaking, Leadership, Event Planning
Education
Northern Arizona University 2009 — 2011
Interdisciplinary Studies, Public Agency Service
Scottsdale Community College 2006 — 2008
Professional Certificate, Interior Design
Scottsdale Community College 2004 — 2007
Associate's Degree Applied Science, Interior Design
Zayo Group May 2015 - Present
Zayo Group June 2013 - Present
Cox Communications June 2010 - November 2012
Windstream Communications October 2007 - June 2010
UpTime, Ltd. March 2007 - August 2007
CCI Systems, Inc February 2006 - March 2007
SBC/AT&T May 1999 - February 2006
CompUSA December 1996 - May 1999
Skills
Telecommunications, Solution Selling, Co-location, Wireless, IP, WAN, VoIP, Unified Communications, Broadband, Managed Services, Sales, MPLS, Security, Sales Engineering, Direct Sales, New Business Development, Data Center, Network Design, Account Management, Telephony, Ethernet, Metro Ethernet, Negotiation, Disaster Recovery, SIP, Virtualization, Consultative Selling, Cloud Computing, Network Security, Product Development, Storage, Firewalls, Internet Services, Technical Training, Business Continuity, Network Engineering, IP Networking, Wireless Networking, Business Case, Financial Modeling, Channel Partners, Voice & Data Convergence, Carrier Ethernet, DWDM, Cisco, LAN/WAN, Customer Relations, Channel, Fiber Optic Networks, Salesforce.com
Education
Northeastern State University 2008 — 2010
Master of Business Administration (M.B.A.)
Oklahoma State University 1998 — 1999
Master’s Degree
Oklahoma State University 1985 — 1990
Bachelor’s Degree
Cox Communications 2008 - Present
Skills
Unified Communications, Microsoft Exchange, Microsoft Lync, Mobile Technology, Microsoft Licensing, Messaging Technologies, Technical Leadership, Six Sigma, Mobile Device Management
Education
Northeastern University 1991 — 1995
BA
Accenture February 2010 - Present
Windstream July 2014 - October 2014
Cox Communications July 2013 - June 2014
Verizon December 2011 - June 2013
CenturyLink (Formerly Qwest) January 2011 - April 2011
Verizon September 2010 - December 2010
Verizon September 2010 - December 2010
AT&T February 2010 - August 2010
Telstra April 2006 - September 2008
MCI November 2005 - March 2006
Education
Northern Alberta Institute of Technology 1989 — 1991
Computer Engineering
Southstar Energy Corp November 2014 - Present
Cox Communications May 2013 - November 2014
Access Insurance Company May 2010 - May 2013
Allstate April 2006 - May 2010
Infinity October 2004 - March 2006
Monumental June 2002 - March 2003
Skills
SQL, Tableau, Business Intelligence..., Analysis, Relational Databases, Microsoft Excel, Access, Risk Management, Cross-functional Team..., Management, Training, Underwriting, Business Analysis, Product Management, Pricing, Business Objects, Software Documentation, Insurance, Property & Casualty..., Process Improvement, Customer Segmentation...
Education
North Carolina Central University 1999 — 2002
M.B.A, Business
University of North Carolina at Chapel Hill 1995 — 1999
Bachelor of Arts (BA), Communication and Media Studies
Cisco Systems, Inc. October 2000 - Present
Cox Communications 1996 - 2000
Skills
Cisco Technologies, DOCSIS, Ethernet, Routing, VoIP, IP, Telecommunications, Network Architecture, QoS, BGP, TCP/IP, MPLS, Wireless, Network Engineering, Switches, Network Design, OSPF, Cisco IOS, IPv6, Data Center, Broadband, Routers, IPTV, Routing Protocols, LAN-WAN, WAN, SIP, Telephony, Juniper, Frame Relay, IPSec, Unified Communications, VLAN, Telepresence, EIGRP, MPLS VPN, Firewalls, Fiber Optics, Wireless Networking, SNMP, Switching, VPN, Network Security, WiFi, CCNP, Virtualization, RIP, Cisco Routers, LAN Switching, DWDM
Education
Northern Arizona University 1988 — 1993
Delta Air Lines January 2015 - Present
IntelliCog March 2010 - Present
Rigg-Diaz Consulting, Inc January 2009 - April 2010
Cox Communications June 2009 - December 2009
Southwest Power Pool April 2009 - May 2009
Autotrader.com November 2001 - December 2008
Skills
Data Warehousing, Informatica, Business Intelligence, ETL, Business Requirements, Analysis, Data Modeling, Software Development, Database Design, Data Warehouse..., Data Analysis, Unix, Business Analysis, SOA, Oracle, Data Integration, SDLC, Microsoft SQL Server, Integration, Databases, DB2, SQL, Requirements Analysis
Education
Northern Illinois University 1993 — 1996
M.S., Management Information Systems
Cox Communications July 2003 - Present
Cox Communications July 2003 - December 2014
Air2Web, Inc. 2000 - 2003
Harris Corporation May 1995 - August 1998
Education
North Carolina State University 1990 — 1995
Bachelor's Degree, Computer Science
Cox Communications August 2004 - Present
The Home Depot August 2000 - August 2004
Skills
Employee Relations, Performance Management, Deferred Compensation, Human Resources, Onboarding, Workforce Planning, HRIS, Employee Engagement, Talent Management, Employee Benefits, FMLA, HR Consulting, Organizational..., Benefits Administration, Succession Planning, HR Policies, New Hire Orientations, Policy, Training, Recruiting
Education
University of Oklahoma 2003 — 2006
Master of Arts (M.A.), Organizational Dynamics
Northeastern State University 1998 — 2000
Bachelor of Business Administration (B.B.A.), Management / Human Resources
Lockheed Martin October 2014 - Present
Interactive Strategies March 2007 - January 2010
Motley Fool 2005 - 2005
OSD Studios 2005 - 2005
Coloco January 2004 - December 2004
Imageworks Studio January 2001 - October 2002
YDI Wireless June 2000 - December 2001
Cox Communications 2001 - 2001
Skills
CSS, JavaScript, PHP, Web Development, HTML, MySQL, Drupal, CMS, Apache, Databases, Front-end, Information Architecture, SEO, User Experience, User Interface Design, jQuery
Education
Northern Virginia Community College 2007 — 2007
EMC April 2014 - Present
Extreme Networks April 2013 - April 2014
VMware 2011 - April 2013
EMC August 2009 - April 2011
Cox Communications May 2009 - August 2009
Comcast Cable June 2008 - May 2009
Unisys February 2008 - June 2008
EarthLink June 2006 - February 2008
Versatile Systems, Inc August 2005 - June 2006
STL Professional Services July 2004 - July 2005
Skills
Virtualization, VMware ESX, vCloud, vSphere, vShield, Cisco Technologies, Cisco Nexus, Cisco IOS, Cisco Certified, Cisco Security, Cisco Routing &..., Cisco UCS, Riverbed, Vyatta, Storage, MPLS Networking, Network Architecture, Network Design, Project Planning, Technology Management, Wireless, Wireless Networking, Cisco Routers, Cloud Computing, Firewalls, Security, OSPF, Testing, Routers, BGP, WAN, Server Architecture, DNS, SNMP, iSCSI, Enterprise Architecture, Storage Area Networks, EMC Storage, MPLS, Pre-sales, High Availability, NAS, VPN, Load Balancing, IPv6, Hardware, Distributed Systems, VMware Infrastructure, Juniper, Infrastructure
Education
North Carolina State University 2000 — 2002
MS, Computer Systems Networking and Telecommunications
University of Mumbai 1996 — 2000
Bachelor, Electrical Engineering
HomeSmart November 2011 - Present
Cox Communications November 2010 - June 2011
Cox Communications January 2008 - November 2010
Cox Communications January 2006 - June 2008
Cox Communications February 2002 - December 2005
Cox Communications June 2001 - March 2002
Worldcom Wireless January 2001 - June 2001
Worldcom Wireless October 1999 - January 2001
Worldcom Wireless August 1998 - October 1999
Skills
Project Management, Direct Marketing, Sales, Cross-functional Team..., Product Management, Management, Process Improvement, Team Building, Strategy, Leadership, Forecasting, Telecommunications, Sales Management, Sales Operations, Product Development, Business Analysis, Marketing, Vendor Management, Wireless, Training, Analysis, Product Launch, Call Centers, Integrated Marketing, Product Marketing, Networking, Competitive Analysis, Program Management, Strategic Partnerships, Customer Experience, CRM
Education
Northern Arizona University 1993 — 1995
BA, General Studies, Biology
Northern Arizona University 1992 — 1995
Bachelors, Biology
ITT Technical Institute February 2008 - 2014
Cox Communications March 2000 - January 2008
Satellite Convergent Industries April 1997 - March 2000
Skills
Public Speaking, Spectrum Analyzer, RF, Quality Assurance, Satellite, Training, Windows, Microsoft Office, Customer Service, Troubleshooting, Project Management, Networking, Electronics, Technical Support, PowerPoint, Optical Fiber, Software Installation, Higher Education, Wireless, Integration, Management, Leadership, Process Scheduler, Program Management
Education
Southern Polytechnic State University 1996 — 2000
Bachelor os Science in Electrical Engineering Technology, Communications
North Carolina State University
Cox Communications Cox CommunicationPacific group - it that business still alive2001 - 2014
Education
Northern Arizona University
Seeking Personal Assistant Position January 2010 - April 2010
Cox Communications January 1998 - December 2000
Self Employed Contractor January 1996 - January 1998
Disclosure Inc. 1991 - 1996
Education
Northern Illinois University 1980 — 1984
BS, Computer Science / Business Minor
Lake Forest Academy 1976 — 1980
WellStar Health System February 2013 - Present
Cox Communications October 2011 - February 2013
Lockheed Martin Information Technology November 2009 - October 2011
The Home Depot June 2007 - November 2009
Time Warner Cable October 2005 - June 2007
EarthLink April 2005 - September 2005
Nortel Networks November 2000 - November 2004
MCI Corporation June 1990 - January 1999
Skills
Change Management, Project Portfolio..., Release Management, Risk Management, Service Delivery, ITIL Foundation v2..., Full SDLC, EPLC, Certified Green Belt, Project Management..., Agile Methodolgy, Integrated Project..., Processes Development, Production Deployment, Managing Large Scale..., PMI Trained, Problem Management, ITIL Process..., ITIL v3 Foundations...
Education
Villanova University 2005 — 2006
Master Certificate, IT Project Management
University of Denver
MPS, Organization and Professional Communication
North Carolina Wesleyan College
B.S Business Administration, Business Management
Cox Communications November 1988 - Present
Education
Northern Arizona University-The W. A. Franke College of Business 1982 — 1985
Robert Half Technology May 2015 - Present
ZeroTurnaround August 2013 - April 2015
Workbridge Associates September 2012 - June 2013
Workbridge Associates March 2011 - September 2012
Busan SGA January 2010 - January 2011
Axon 2008 - 2009
Cox Communications July 2005 - December 2005
Skills
Java, iOS, Java Enterprise Edition, Technical Recruiting, Internet Recruiting, New Business Development, Networking, Negotiation, Temporary Placement, Business Development, SDLC, Interviews, Social Selling, Recruiting, Agile Methodologies, Cross Selling, Management, Software Development, Boy Scouts, Love Of Learning, Sales
Education
Northeastern University 2002 — 2007
B.A., Dual Major: Communications and Cinema Studies
Chelmsford High School 1998 — 2002
Greater Phoenix Urban League Young Professionals February 2015 - Present
Lifelock November 2013 - February 2015
Devin Del Palacio for Tolleson Union High School February 2014 - November 2014
Reginald Bolding for House of Representatives February 2014 - November 2014
Cox Communications August 2012 - October 2013
Lawerence Robinson for Phoenix City Council November 2012 - August 2013
Skills
Marketing, Event Planning, Public Relations, Advertising, Coaching, Social Media, Social Media Marketing, Public Speaking, Leadership Development, Project Management, Non-profits, Community Outreach, Community Organizing, Activism, Human Rights, International Human..., Campaign Strategies, Political Campaigns, Volunteering, Non-profit Volunteer, Volunteer Training, Grassroots Organizing, Marketing Communications, Marketing Strategy, Brand Management, Marketing Research, Fundraising, Blogging, Non-profit Program..., CRM, Nonprofits
Education
Northern Arizona University 2013 — 2015
Business Administration, Marketing, Management
Southern University and Agricultural and Mechanical College at Baton Rouge
UnitedHealth Group March 2013 - Present
Brookfield Global Relocation Services December 2010 - June 2012
A1 Holding, LLC 2012 - 2012
Cox Communications January 2006 - December 2010
NDCHealth January 1996 - January 2006
NDC Health 1996 - 2006
Bank One December 1993 - January 1996
Abbott Northwestern Hospital July 1988 - November 1993
Skills
Business Intelligence, Databases, SSIS, Data Warehousing, Visio, Microsoft Reporting..., Oracle OBIEE, Business Objects, Oracle Discoverer 10g, TOAD, SAS programming, SQL, AS400 Mainframe, Microsoft Office suite..., Lotus Notes, SDLC, Cognos, DB2, Microsoft Technologies, Process Improvement, Business Requirements, Toad, Business Analysis, Troubleshooting, ETL, Analysis, Requirements Gathering, SharePoint, Data Modeling, Systems Analysis, Crystal Reports, SSRS, Database Design, Software Documentation, Access, Oracle, Microsoft SQL Server, Database Administration, T-SQL, Data Analysis, Data Integration, Integration
Education
Normandale Community College 1984 — 1985
North Hennepin Community College 1983 — 1984
Brooklyn Center Jr - Sr High School 1978 — 1983
Yes, General
Cox Communications July 2006 - Present
Cox Communications July 2006 - Present
ConocoPhillips January 2001 - April 2004
Skills
VoIP, Troubleshooting, Technical Support, Telecommunications, Project Management, Call Centers, Team Leadership, Customer Service, Broadband, Networking
Education
Northeastern State University 2005 — 2006
B.S. Science, Health and Human Performance
Cox Communications October 2001 - Present
Tulsa Zoo & Living Museum April 1999 - October 2000
Tulsa Public Schools April 1997 - April 1999
Education
Northeastern State University 1993 — 1997
BA in Mass Communications, Public Relations, Marketing
Manheim March 2012 - Present
Cox Communications July 2009 - March 2012
Altria May 2006 - February 2009
Cole Haan 2007 - 2008
CarMax April 2005 - May 2006
Ernst & Young August 2003 - March 2005
Skills
Business Process..., Internal Controls, Auditing, Cross Functional..., Retail Sales, Management, Financial Analysis, Account Reconciliation, Merchandising, Event Production, Accounting, Employee Training, Planning Budgeting &..., Financial Accounting, SAP, Variance Analysis, Process Improvement, Leadership, Finance, Training, Sarbanes-Oxley Act, Analysis
Education
University of Virginia 2003 — 2004
M.S.
North Carolina Agricultural and Technical State University 2000 — 2003
B.S., Accounting
AutoTrader.com October 2014 - Present
Cox Communications July 2004 - October 2014
Manheim 2003 - 2004
Coca-Cola Enterprises 1999 - 2003
Skills
Data Warehousing, SQL, PL/SQL, SDLC, Database Design, Visio, Databases, Business Intelligence, Informatica, Exadata, OBIEE, SQL Server, Six Sigma, Unix, Business Objects, Application Design, Application Development, ASP, Requirements Gathering, ASP.NET, Application Architecture, Data Analysis, Oracle, Data Modeling, ETL, Microsoft SQL Server, Software Development, Software Design
Education
Northeastern Illinois University 1992 — 1996
BSc, MIS
Cox Communications October 2006 - Present
Education
Northern Virginia Community College 2012 — 2016
Associate’s Degree, Purchasing, Procurement/Acquisitions and Contracts Management, Cum Laude
Northern Virginia Community College
LongView International Technology Solutions August 2014 - Present
Accenture June 2014 - August 2014
Electrosoft Services February 2014 - June 2014
Wireless Matrix October 2010 - August 2012
RealNetworks January 2006 - October 2010
HomePro Services December 2003 - December 2006
Cox Communications December 2001 - 2003
RCN 2000 - 2001
Skills
Linux, Unix, Software Development, Tomcat, Web Applications, Java, System Architecture, Perl, Agile Methodologies, Mobile Applications, TCP/IP, Mobile Devices, Web Services, Solaris, MySQL, Software Engineering, SaaS, Subversion, SQL, Python, CentOS, C, Android Development, Load Testing, JMeter, Section 508, MongoDB
Education
George Mason University 2012 — 2013
Bachelor's degree, Computer Science, 3.37 GPA
Northern Virginia Community College 2000 — 2009
A.S., Information Technology; Computer Science, 3.34 GPA
FCG, Inc. March 2015 - Present
FCG, Inc. December 2014 - March 2015
Cox Communications October 2012 - November 2014
Cox Communications December 2010 - October 2012
Cox Communications November 2009 - December 2010
Saddleback Church February 2007 - November 2009
Crown Bolt, LLC 2006 - 2009
The Home Depot 1996 - 2006
KIKF 94.3FM 1999 - 2000
KSBR 88.5FM 1997 - 1999
Skills
Telecommunications, Team Leadership, Sales Operations, Customer Satisfaction, Product Management, Vendor Management, Cross-functional Team..., Integration, Project Management, Operations Management, Management, Supply Chain Management, Supply Chain, Computer Network..., Network Design, Computer Hardware, Computer Maintenance, Computer Security, Internet Troubleshooting, Internet Security, Router Configuration, Network Administration, Help Desk Support, System Administration, Business Systems..., Troubleshooting
Education
Northern Arizona University
Bachelor of Applied Science (BASc), Technology Management
Rio Salado College
Associate of Science (A.S.), Computing Technology, 3.9 GPA
PeopleScout November 2014 - March 2015
RSR/Cisco Systems October 2014 - March 2015
Randstad Sourceright April 2014 - October 2014
Randstad Sourceright/BlackBerry June 2013 - March 2014
Cox Communications September 2011 - April 2013
SDI October 2010 - April 2011
True Staffing 2010 - 2010
Coca-Cola Enterprises October 2007 - November 2008
The Coca-Cola Company 2003 - 2006
Atlanta Casualty 1994 - 1997
Skills
Onboarding, Applicant Tracking..., Human Resources, Talent Acquisition, College Recruiting, Sourcing, Recruiting, Technical Recruiting, Employee Relations, New Hire Orientations, Training, Interviews, Payroll, Taleo, Temporary Placement, HRIS, Talent Management, Internet Recruiting, Screening Resumes, Staffing Services
Education
North Carolina Agricultural and Technical State University
Office Team / Blood Systems October 2014 - May 2015
Office Team - Blood Systems October 2014 - December 2014
General Dynamics Information Technology May 2013 - July 2013
Cox Communications October 2012 - December 2012
Engineering Wireless Services, LLC February 2008 - February 2010
Skills
PeopleSoft, Microsoft Office, Recruiting, Vendor Management, Accounting, Telecommunications, Accounts Payable, QuickBooks, Customer Service, Troubleshooting, CDMA, Cellular Communications, GSM, Program Management, Project Management, Team Building, Team Leadership, Wireless, Wireless Networking
Education
Northern Arizona University 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northern Arizona University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cardlytics, Inc. June 2012 - Present
T-Mobile November 2011 - April 2012
Inverness Medical April 2008 - February 2010
Cox Communications July 2005 - January 2008
Unisys 1999 - 2001
Skills
Medical Devices, Product Development, R&D, Testing, Cross-functional Team..., Validation, SQL, Six Sigma, Product Management, Troubleshooting, Microsoft SQL Server, Product Launch, Automation, Process Improvement, Linux, Web Services
Education
North Carolina A&T State University
North Shore Community College
Cox Communications September 2007 - Present
Cox Communications 2007 - 2010
Cox Communications 2007 - 2010
Lenovo / IBM 2005 - 2007
Lenovo 2004 - 2007
IBM 2003 - 2007
US Call Center Planning Team January 2002 - May 2004
US Call Center January 2000 - January 2002
IBM January 1998 - January 2000
US Operations and Planning Team January 1998 - January 2000
Skills
Capacity Planning, Call Center, Supply Chain, Customer Support, Forecasting, Sla, Business Operations, Networking, Call Centers, Analysis, Technical Support, Workforce Management, Data Analysis, Process Improvement, Cross-functional Team..., Program Management, Business Process...
Education
IBM / GEORGE WASHINGTON UNIVERSITY
Master's Certification, Project management
North Carolina Central University 1984 — 1993
MSc, Applied Mathematics; department of Mathematics and Computer Science
North Carolina Central University
B.Sc, Computer Science and Mathematics; department of Mathematics and Computer Science
Ratner Companies April 2015 - Present
Quality Floor & Home - Carpet One April 2014 - November 2014
Cox Communications January 2009 - October 2013
Cox Communications January 2008 - December 2008
Cox Communications October 1999 - December 2007
Media General 1986 - 2000
Skills
Telecommunications, Call Centers, Customer Satisfaction, Sales, Management, Customer Experience, Team Building, Customer Service, Leadership, Account Management, Customer Retention, Sales Management, Process Improvement, Flooring, Retail Sales, Direct Sales, Solution Selling, Sales Process, VoIP, Sales Presentations, Custom Remodeling, Cross-functional Team..., Broadband, Strategic Planning, Team Leadership, Sales Operations, Wireless, Troubleshooting
Education
Northern Virginia Community College
IST
Washington Lee HS
Washington Lee HS
Cox Communications May 2012 - Present
Hewlett-Packard July 2011 - May 2012
Nascent Consulting July 2010 - July 2011
Xeta Technologies January 2010 - July 2010
Xeta Technologies June 2008 - January 2010
Xeta Technologies September 2000 - June 2008
BUYITNOW 1999 - 2000
Global Services Network 1998 - 1998
WCI 1996 - 1998
Sand Springs Area Chamber of Commerce 1993 - 1996
Education
Northeastern State University 1990 — 1993
B.A., Finance
Northeastern State University 1990 — 1993
B.A., Marketing
Tulsa Community College 1987 — 1990
Associates, Business
Cox Media Group July 2015 - Present
Cox Communications December 1999 - June 2015
Skills
Financial Reporting, Accounting, Process Improvement, Variance Analysis, PeopleSoft, Essbase, Financial Analysis, Forecasting, Leadership, Budgets, Sarbanes-Oxley Act, Strategic Planning, Project Management, Telecommunications
Education
North Carolina Agricultural and Technical State University 1986 — 1990
BS, Accounting
North Carolina Agricultural and Technical State University 1986 — 1990
Bachelor's Degree, Accounting
Republic National Distributing Company December 2009 - Present
Cox Communications February 2006 - May 2009
Skills
General Ledger, Accounts Receivable, Account Reconciliation, Bank Reconciliation, Data Entry, Accounting, Accounts Payable, Financial Accounting, Internal Controls, QuickBooks, Journal Entries, Microsoft Excel, Financial Analysis, Data Analysis, Analysis
Education
Strayer University (VA) 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Accounting
Northern Virginia Community College 2004 — 2010
Associate's degree, Business Administration and Management, General
PSP Industies May 2008 - Present
Cox Communications 1998 - 2000
Celcore, Inc. 1993 - 1997
Skills
Photoshop, Microsoft Office, Excel, AutoCAD, Kronos, PCB design, Telecommunications, Fiber Optics, Network Technology
Education
University of Mississippi - School of Business Administration 2004 — 2007
BA, Marketing
Universtiy of Mississippi 2004 — 2007
Bachelor's degree, Business Administration, Marketing
Northeast Mississippi Community College 2003 — 2004
Associate's degree, Business Information Systems
Northeast Mississippi Community College
Associate's degree, Automated Manufacturing Technology
Northeastern University July 2012 - Present
Cox Communications July 2011 - December 2011
Skills
Video Editing, Final Cut Pro
Education
Northeastern University 2009 — 2014
Brookfield Global Relocation Services December 2014 - Present
Cox Communications September 2012 - December 2014
Verizon Wireless September 2010 - September 2012
Verizon Wireless November 2008 - August 2010
US Concepts August 2004 - July 2008
Skills
Account Management, Cold Calling, Customer Experience, Customer Retention, Customer Service, Management, Sales, Telecommunications, Training, Customer Satisfaction, Direct Sales
Education
Northeastern University 2005 — 2007
Bachelor's of Science, Psychology/American Sign Language
Life Has Substance... As Long As You Don't Abuse It! December 1996 - Present
Cox Communications 2010 - 2012
Time Warner Cable June 2008 - January 2009
Skills
Freelance Writing, Microsoft Office, ACSR, ICOMS, TTS, Communication Skills, Multi Tasking, Goldmine, Poetry, NeustaR, IP Technologies, EMTALA, Avaya IP Telephony, Cisco VoIP, Negotiation, Social Networking, Network Administration, Wireless Networking, IT Operations, HTML, CSS, Photoshop, Adobe Creative Suite, Adobe Acrobat, Conflict Resolution, Customer Retention, Cash Management, Account Reconciliation, Account Management, Accounts Payable, Accounts Receivable, Internet Explorer, Mozilla, Netscape Navigator, Mac & PC platforms, Customer Service, Customer Satisfaction, Sales Operations, UPS Shipping, Inventory Management, Office Management, CPE, Credit Analysis, Mail Merge, Cold Calling, Lead Generation, Team Leadership, Diversity, Adaptability, Market Research
Education
Catholic Charities North 2002 — 2003
Certificate Awarded, Microsoft Office
Catholic Charities North 2002 — 2003
North Shore Community College
Associate of Arts and Sciences (A.A.S.), Engineering
Bank of Oklahoma January 2011 - Present
Cox Communications April 2008 - March 2010
D&S Walmart August 2007 - February 2008
Skills
Computer Hardware, Computer Graphics, Microsoft Excel, Microsoft Word, PowerPoint, QuarkXPress, Adobe Design Programs, AutoCAD, Microstation, Encapture System
Education
North Carolina A&T State University 2003 — 2006
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Northeastern Oklahoma A&M College 2001 — 2003
Associate of Arts (A.A.), Art/Art Studies, General
Time Warner Cable August 2010 - Present
Time Warner Cable June 2008 - August 2010
Time Warner Cable March 2007 - June 2008
Cox Communications 2004 - 2006
Cox Communications 2003 - 2004
Cox Communications 2003 - 2004
Skills
Call Centers, Telecommunications, VoIP, Troubleshooting, Wireless, Ethernet, WAN, Networking, Technical Support, Broadband, Software Installation, Process Improvement, Team Leadership, Customer Service, Customer Service..., Telephony, Microsoft Office, HFC, Salesforce.com, Help Desk Support
Education
North Carolina Central University 1991 — 1996
Bachelor's Degree, Political Science and Government
Cox Communications July 2006 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Northeastern State University 2005 — 2006
Health and Wellness, General
Cox Communications September 2012 - Present
Cox Communications September 2009 - September 2012
Cox Communications April 2008 - September 2009
Sprint August 1999 - April 2009
Skills
Broadcast, Management, Customer Service, Project Management, Telecommunications, Leadership, Team Leadership, Networking
Education
North Carolina State University 1994 — 1999
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
West Wilkes High School 1990 — 1994