Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
CCIDC, Inc - California Council for Interior Design Certification September 2010 - Present
My Latest Phase May 2013 - November 2014
Vista Village Chiropractic April 2004 - August 2009
Shakti Rising 2008 - 2009
4 Design Architecture & Planning 2002 - 2003
Cox Communications August 1999 - December 2001
Hammond & Masing Construction May 1997 - August 1999
Eco Soil Systems January 1995 - May 1997
Skills
Event Planning, Microsoft Office, QuickBooks, Expense Reports, Mas 90, Non-profits, Customer Service, Research, Public Speaking, Fundraising, Social Media, Microsoft Excel, Budgets, Volunteer Management, Leadership, Administrative..., Strategic Planning, PowerPoint, Community Outreach, Event Management, Office Management, Data Entry, Process Scheduler, Accounting, Administration, Social Networking, Human Resources, Invoicing, Payroll, Grant Writing, Nonprofits
Education
Point Loma Nazarene University 2007 — 2009
Bachelor of Science (BS), International Development Studies, Business Administration
Palomar College 2004 — 2007
Associates Degree, Liberal Arts and Sciences
Vista High School 1983 — 1987
Diploma, General Education
Pensacola State College July 2014 - Present
Pensacola State College (Keegan) August 2013 - July 2014
Lakeview Center (Manpower) September 2012 - October 2012
Cox Communications March 2005 - June 2009
Network Telephone Corporation August 2000 - February 2005
Regional Internet Media January 2000 - August 2000
Skills
Windows 7, Windows XP Pro, Windows Server 2008 R2, Microsoft Office (Word,..., Desktop Computers, Desktop Administration, LAN-WAN, Cisco IOS, Cisco Routers, Cisco Technologies, Network Security, Network Design, Troubleshooting, Windows 8, Technical Support, Windows Server, Customer Service, Microsoft Office, Software Installation, Training
Education
Penscola State College 2011 — 2013
Associate's Degree, Computer Information Technology, 4.0
PCS
PCS
Pensacola Christian College
Franke April 2012 - Present
PPS Plus Software October 2008 - November 2011
PPS Plus Software October 2007 - October 2008
PPS Plus Software October 2006 - October 2007
Cox Communications December 2005 - May 2006
Skills
Email Marketing, Copywriting, Social Media, Adobe Creative Suite, Public Relations, Press Releases, Newsletters, Event Planning, Event Management, Graphic Design, Copy Editing, Corporate Communications, Salesforce.com
Education
University of West Florida 2004 — 2006
BA, Communications/Public Relations
Pensacola Junior College 2002 — 2004
AA, Journalism
Navy Federal Credit Union December 2013 - Present
Navy Federal Credit Union May 2013 - November 2013
Cox Communications August 2005 - May 2013
Skills
Essbase, Variance Analysis, Hyperion Enterprise, Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Financial Forecasting, Hyperion Planning, Capital Budgeting, PeopleSoft, Sarbanes-Oxley Act, Strategic Financial..., General Ledger, Cost Accounting
Education
Pensacola Christian College 1992 — 1996
Bachelor of Science (B.S.), Accounting, 3.6
Cox Communications February 2013 - Present
Cox Communications March 2012 - February 2013
Cox Communications April 2010 - March 2012
Cox Communications July 2009 - April 2010
Cox Communications March 2006 - July 2009
Starz Entertainment May 2000 - March 2006
Starz Entertainment May 1998 - May 2000
Skills
Marketing Strategy, Direct Marketing, Marketing Communications, Strategic Partnerships, Marketing, Online Advertising, Product Marketing, Telecommunications, Digital Marketing, Broadband, Social Media Marketing, Product Management, Integrated Marketing, Digital Media, Account Management, Leadership, Advertising, Email Marketing, E-commerce, Mobile Marketing, Lead Generation, CRM, Competitive Analysis, Media Planning, Customer Retention, Digital Strategy, Team Leadership, Cross-functional Team...
Education
Penn State University 1986 — 1991
Bachelor of Arts
H.J. Heinz Company May 2014 - Present
Del Monte Fresh Produce N.A., Inc February 2014 - April 2014
Ketchum October 2013 - January 2014
Liberty Tire Recycling February 2012 - October 2013
Cox Communications October 2011 - December 2011
InComm September 2009 - February 2011
NAPA Genuine Part Co. September 2008 - May 2009
Marsh January 2007 - August 2008
Cbeyond June 2004 - August 2006
BellSouth May 1998 - May 2004
Skills
Accounts Receivable, Microsoft Excel, Accounts Payable, General Ledger, Invoicing, Customer Service, Account Reconciliation, Finance, PowerPoint, Budgets, PeopleSoft, Team Building
Education
Penn State University 1986 — 1989
Business Administration and Accounting
Cox Communications April 1994 - Present
Blockbuster February 1991 - May 1993
Skills
Vendor Management, Marketing Strategy, VoIP, Process Improvement, Team Leadership, Wireless, Social Media, Public Relations, Leadership, Operations Management, Public Speaking, Leadership Development, Performance Management, PeopleSoft, Account Management, Coaching, Onboarding, Integrated Marketing, Marketing, Management, Customer Satisfaction, Organizational..., Change Management, Cable Television, Program Management, DOCSIS, VOD, HFC
Education
Aspect Call Center Call Routing and Reporting 1996 — 1998
Palomar College 1991 — 1993
English
University of Sindh 1987 — 1989
Bachelor of Commerce (B.Com.)
St. Bonaventures high 1972 — 1983
High School - General Science
Cox Communications October 2014 - Present
United States Air Force September 1999 - Present
Skills
Security Clearance, Military, DoD, Air Force, Top Secret, Leadership, Team Leadership, Team Building, Management, Troubleshooting, Organizational..., Security, National Security, Analysis, Process Improvement, Military Training, Force Protection, Integration, Active DoD Secret..., System Administration, Operational Planning, Program Management, Military Operations, Security, Command
Education
Park University
Cox Communications August 2014 - Present
Bank of America May 2011 - June 2014
Abbott Laboratories December 1999 - May 2011
McKesson October 1998 - December 1999
Saint Joseph's Hospital July 1992 - September 1998
Skills
Storage, System Administration, Storage Area Networks, HP-UX, Netbackup, AIX, Disaster Recovery, IT Strategy, Virtualization, SAN, VMware, Enterprise Architecture, ITIL, Project Management, HP, NAS, Data Center, Unix, Servers, Cloud Computing, Software Documentation, Integration, Switches, Enterprise Storage, Infrastructure, Data Warehousing, Quality Assurance, Business Continuity, High Availability, Solaris, IT Service Management, System Deployment, Cluster, VMware ESX, IT Operations, IBM AIX
Education
Ottawa University 1977 — 1980
B.A., Health Care Education
Lincoln Christian College
Bachelor of Arts (B.A)
The University of Chicago
Phoenix Job Corps November 2014 - July 2015
Maricopa County Office of Enterprise Technology January 2011 - July 2014
Maricopa County February 2010 - January 2011
Cox Communications May 2006 - May 2009
Cox Communications February 2004 - May 2006
Cox Communications August 2001 - February 2004
Skills
Technical Support, Troubleshooting, Active Directory, Security, Computer Hardware, Disaster Recovery, Telecommunications, Call Centers, Databases, Servers, Citrix, Management, Networking, Leadership, Visio, System Administration, Testing, Switches, Hardware, Software Installation, System Deployment, IT Management, Operating Systems, Windows 7, SharePoint, VMware, Software Documentation, Windows Server, BMC Remedy, Data Center, Microsoft Exchange, Analysis, Integration, Project Management, Information Technology, Customer Service, Training, Access, Vendor Management, Process Improvement, Team Leadership, Microsoft Office, Customer Satisfaction, Business Analysis, Program Management, Help Desk Support
Education
Ottawa University-Phoenix 2013 — 2015
Bachelor of Applied Science (B.A.Sc.) and MBA, Management of Information Systems
Rio Salado College 2007 — 2010
Associate in Applied Science in Computer Technology, Computer Information Systems and Technology
Cox Communications June 2009 - Present
Cox Communications September 2005 - May 2009
Eckerd Drug Corporation 2001 - 2005
Eckerd Drug Corporation 1999 - 2001
Skills
Forecasting, Financial Analysis, Financial Modeling, Financial Reporting, Essbase, Variance Analysis, Budgets, Process Improvement, Managerial Finance, Strategic Financial..., Hyperion Enterprise, Analysis, Competitive Analysis, Pricing, Business Process..., Leadership, Strategy, Business Analysis
Education
University of West Florida
Bachelor of Arts (BA), Accounting Information Systems
Pensacola Junior College
Cox Communications April 2013 - Present
Deloitte Consulting January 2012 - April 2013
GENPACT March 2006 - December 2011
Skills
Essbase, Hyperion Planning, Hyperion Enterprise, Master Data Management, Data Warehousing, EPM, OBIEE, Business Intelligence, Oracle, ETL, Unix Shell Scripting, Data Modeling, Business Objects, Oralce DRM, Shell Scripting, Hyperion Essbase, splunk, big data
Education
Osmania University 2003 — 2005
M.Sc, Computers
Osmania University 2000 — 2003
B.Sc, Computers
Navy Federal Credit Union August 2012 - Present
University of West Florida May 2012 - September 2012
Cox Communications December 2010 - May 2012
CMA CGM July 2007 - September 2009
Gulf Power Company August 2005 - May 2007
Skills
Microsoft Office, Access, PowerPoint, Microsoft Excel, Analysis, Inbound Marketing, Post Campaign Analysis, Offer Development
Education
University of West Florida - College of Business 2004 — 2007
B.S.B.A., Management Information Systems
Pensacola Junior College 2002 — 2004
A.A., General Studies
HopeBridge Psychiatric Hospital August 2015 - Present
Interfaith Community Clinic July 2014 - Present
Hunting Titan, Ltd. November 2012 - July 2013
Cox Communications February 2011 - April 2012
AT&T Mobility April 2008 - September 2010
University of New Orleans May 2006 - August 2009
Skills
Broadcast, Telecommunications, Digital Media, Account Management, Advertising, Social Media, Sales, Radio, Television, Social Media Marketing, Video, Marketing, Marketing Strategy, Advertising Sales, Media Planning, Customer Service, Broadband, Marketing Communications, Public Relations, Direct Sales, Data Base Software, Data Entry, Email, Internet Explorer, Human Resources, Social Networking, Management, Budgets, Nonprofits, Public Speaking
Education
Our Lady of the Lake University 2012 — 2015
Master of Science (M.S.), Marriage and Family Therapy/Counseling
University of New Orleans 2005 — 2010
Bachelor of Science (BS), Psychology
Southeastern Louisiana University 2005 — 2007
n/a, Psychology
Cox Communications July 2014 - June 2015
Accenture May 2005 - July 2014
KOJEN English Language Schools July 2003 - February 2004
United States Marine Corps May 1997 - February 2000
United States Marine Corps August 1994 - May 1997
Skills
Business Transformation, Team Leadership, Project Planning, Business Analysis, Program Management, Business Process, IT Strategy, Management Consulting, PMO, Project Delivery, Management, Business Process..., Requirements Analysis, Stakeholder Management, Consulting, Project Management, Telecommunications, CRM, Change Management, Business Process Design, Security
Education
Rollins College - Crummer Graduate School of Business 2004 — 2005
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, 3.9 GPA
Oxford Brookes University 2000 — 2003
Bachelor of Science (B.Sc.), Finance, General, 3.7 GPA
Cox Communications 2012 - Present
Cox Communications 2006 - 2012
Cox Communications 1999 - 2006
Skills
Telecommunications, Troubleshooting, Sales, Customer Service, Analysis, Call Centers, Technical Support, Customer Experience, Customer Retention, Telephony, VoIP, Customer Satisfaction
Education
Palomar College 2005 — 2006
Certificate, CCNA ( Cisco Networking Academy Program
Cox Communications April 2008 - Present
Motorola Solutions June 2007 - April 2008
Comcast June 2004 - June 2006
Skills
Broadband, Ethernet, IP, VoIP, Wireless, Network Engineering, Telecommunications, Computer Network..., Cabling, TCP/IP, RF, Telephony, Routers, WiFi, Wireless Broadband, Wireless Networking, Switches, LAN-WAN, Set-tops, Offline Loader, DAC 6000, CASMR, CAST, MABS, OSPF, Cisco Technologies, T1, Video, Cable Modems, ISDN, Integration, DOCSIS, DWDM, BGP, IPTV, Juniper, Fiber Optics, HFC, SDH, Optical Fiber, CDMA, Product Management, Routing Protocols, Troubleshooting, Process Improvement, Testing, Network Design, MPEG2, Digital Video, Cisco IOS
Education
Pennsylvania Institute of Technology 2002 — 2004
Mediacom Communications 2011 - Present
Oh Snap! Cupcakes June 2010 - January 2014
Deltacom August 2009 - June 2010
Cox Communications July 2006 - January 2009
Network Telephone Corporation 2003 - 2006
KMC Telecom 2001 - 2003
CellStar 1996 - 1998
Network Paging 1991 - 1996
Wizard 104 1987 - 1988
Education
University of West Florida 1984 — 1986
BA, Communications Arts
Pensacola Junior College 1982 — 1984
A.A., Studio Art
Escambia High School 1973 — 1976
Cox Communications May 1999 - Present
Microsystems, Inc. January 1998 - May 1999
Tracor Systems January 1994 - May 1998
Skills
DOCSIS, Telecommunications, IP, Broadband, Cisco Technologies, VoIP, Wireless, Network Engineering
Education
University of West Florida 1991 — 1993
B.S., Systems and Control Engineering
Pensacola Junior College
WFCU June 2013 - Present
Apple April 2012 - December 2012
Cox Media February 2009 - April 2011
Cox Communications 2002 - 2011
Cox Communications March 2006 - January 2009
Cox Communications August 2002 - March 2006
Alliance Atlantis January 2000 - July 2002
Oregon Film Commission 1992 - 1993
Skills
Team Leadership, Product Development, Development of Training..., Marketing Strategy, Event Management, Video, Promotions, Online Marketing, Advertising, Television, Team Building, Microsoft Office, Integrated Marketing, Market Planning, Production, Marketing Materials, Product Management, Social Media Marketing, Social Media, Public Relations, Marketing, Marketing Material..., Media Production, Cable Television, Digital Marketing, Marketing Management, Account Management, Online Advertising, Brand Management, Strategy, Creative Direction, Leadership, Business Development, Cross-functional Team..., New Media, Sales, Management, Corporate Communications, Business Planning, Budgets, Marketing Communications, Training, Digital Media
Education
Oregon State University 1988 — 1993
Bachelor of Science, Broadcast Media Communications
Oregon State University
Cox Business July 2013 - Present
Cox Business September 2012 - July 2013
Cox Communications July 2006 - September 2012
GMAC Insurance October 2005 - May 2006
GMAC Insurance January 2004 - October 2005
GE Capital June 1997 - December 2003
Skills
Direct Marketing, Marketing, CRM, B2B, Leadership, Customer Acquisition, Brand Awareness, Influential, Public Speaking, Strategic Thinking, Strategy, Integrated Marketing, Telecommunications, Cross-functional Team..., Vendor Management, Digital Marketing, Marketing Strategy, Market Research, Marketing Communications, Sales, Segmentation, Brand Management, Management, Customer Retention, SEM, Strategic Planning
Education
The Pennsylvania State University 1995 — 1997
MBA, Marketing, Supply Chain Logistics
Washington University in St. Louis 1989 — 1993
BA, Politicial Science, Communications
Bob Howard Hyundai June 2015 - Present
Bob Howard Hyundai May 2015 - Present
Cox Communications July 2014 - April 2015
OfficeMax Workplace January 2011 - June 2014
Sheplers Inc. 2009 - 2010
Skills
Sales, Account Management, Sales Management, Retail, New Business Development, B2B, Sales Process, Direct Sales, Business Development, Solution Selling, Cold Calling, Merchandising, Customer Service, Inventory Management, Selling, Sales Operations, Marketing, Microsoft Office, Customer Retention, Customer Satisfaction, Team Building, Sales Presentations, Leadership, Budgets, Marketing Strategy, Training
Education
Owens Community College 1997 — 1999
Rhetoric and Composition/Writing Studies
Penta County Joint Vocational School 1997 — 1999
Medical Administrative/Executive Assistant and Medical Secretary
Eastwood High School
General Studies
Cox Communications February 2013 - Present
Cox Communications April 1995 - February 2013
Skills
Team Management, Telecommunications, Video, VoIP, Wireless, Troubleshooting, Computer Network..., IPTV, Network Engineering, Ethernet, Broadband, Cabling, DWDM
Education
University of West Florida 1988 — 1990
Bachelor of Science (BS), Electrical Engineering Technologies
Pensacola Junior College 1983 — 1988
Associate of Science (AS) Degrees, Computer Technology and Electronic Technology
Cox Business April 2014 - Present
Cox Business 2003 - March 2014
Cox Business February 2002 - April 2003
Cox Communications May 2000 - February 2002
Kinko's/FedEx January 1998 - May 2000
Skills
Telecommunications, Cold Calling, Sales Operations, Solution Selling, Direct Sales, Leadership, Call Centers, Sales, Managed Services, Account Management, Sales Process, VoIP, Salesforce.com, Marketing, Wireless, Selling, Strategic Partnerships, Sales Management, B2B, Customer Retention, Unified Communications, Co-location
Education
National University 2001 — 2004
Bachelor of Science (B.S.), Information Systems concentration Marketing
Palomar College 1998 — 2000
Associate in Arts, Electronic Publishing Graphic Design
OpenSource Connections September 2014 - Present
JHW Consulting January 2014 - Present
Silverchair April 2014 - August 2014
UVA Health System June 2012 - April 2014
VGT April 2006 - May 2012
VGT November 2006 - September 2008
VGT April 2006 - November 2006
Office of the State Attorney March 2002 - March 2006
HDR February 2002 - August 2002
Cox Communications January 2002 - March 2002
Skills
SDLC, Quality Assurance, Scrum, Testing, Project Management, Software Project..., Databases, Agile Methodologies, Program Management, Cross-functional Team..., Game Development, XML, Time Management, Microsoft Office, Troubleshooting, Management, Team Management, Team Leadership, PHP, Team Building, Risk Management, HTML, Process Improvement, Creative Problem Solving, MySQL, Training, Presentation Development, Effective Meetings, JavaScript, iOS development, Ruby on Rails, Google Analytics, R, Python, D3.js, AngularJS, Ember.js, Amazon Web Services..., Visual Studio, HTML + CSS
Education
University of West Florida 2001 — 2005
Bachelor's Degree, Computer Information Systems
Pensacola Junior College 1996 — 1998
AA, Liberal Arts and Sciences/Liberal Studies
BizVid Communications January 2000 - Present
SABA Corporation January 1983 - August 2000
East/West Broadcasting November 1984 - May 1989
Cox Communications June 1978 - August 1982
Christian Communications Network January 1974 - June 1978
Skills
Video Production, Television Production, Commercials, Camera, Video Editing, Broadcast Management, Broadcast, Video, Producing, Radio, Television, Voice Over, Entertainment, Film, Lighting, HD Video, Documentaries, Videography, Media Production, Audio Engineering, Post Production, Feature Films, Non-linear Editing, Web Video, After Effects, Avid, Film Production, Broadcast Television, Music Videos, Final Cut Studio, Final Cut Pro, Directing, Camera Operating, Reality, Cinematography, Screenwriting, Field Producing, Avid Media Composer, Premiere
Education
San Diego State University-California State University 1977 — 1979
Bachelor of Science, Radio/Television
Pasadena City College
Associate of Arts, General & Radio Broadcasting
Pasadena High School
High School Diploma, General
Legal Shield January 2012 - Present
Lucky Lefty, LLC June 2011 - Present
Cox Communications December 1997 - May 2011
Gruber Industries February 1995 - December 1997
MTR Systems November 1992 - November 1995
Skills
Account Management, Business Management, Contract Negotiation, Engineering, Contract Negotiations, New Business Development, Purchasing, Qualitative Research, Problem Solving, Telecommunications, Strategic Planning, Management, Team Building, Entrepreneurship, Marketing
Education
Paradise Valley Community College 1976 — 1983
Associate of Arts and Sciences (AAS), Computer Sciences
Arlington Catholic College Prep 1971 — 1975
general
Cox Communications July 2012 - Present
Rew Phoenix January 2006 - December 2011
REW FLORIDA April 2003 - December 2006
Rew Phoenix January 1995 - March 2003
REW MATERIALS, ARIZONA, PHOENIX January 1995 - January 2003
United States Marine Corps January 1990 - January 1994
Skills
Exceptional..., Problem Solving, Team Building, Contract Management, Contract Negotiation, 17 years class a cdl..., Ethics and Professional..., Electrical Properties..., Smith System Driver..., Account Management, Employee Training, Inventory Management, Budgets, Training, Construction, Operations Management, Warehousing, Vendor Management, Cross-functional Team..., Project Planning, Inspection, Leadership, Sales, Construction Management, Forecasting, Customer Service, Payroll, Pricing, Process Improvement, Logistics, Process Scheduler, Team Leadership
Education
Paradise Valley Community College 1999 — 2000
over 40 credit hours, Business/Commerce, General, 3.65
USMC 1999 — 2000
Fundamentals of Marine Corps Leadership, 96
Horizon High School 1987 — 1989
Escambia County BCC November 2014 - Present
Beck Property Company, Inc. November 2013 - Present
The Elbow Room February 2014 - Present
Alexakos & Owens June 2004 - Present
Optinsmart.com August 2013 - Present
QIB Real Estate November 2006 - November 2013
Cox Communications December 2011 - August 2013
Cleaning Supply Network November 2010 - December 2011
Cavalier Telephone November 2009 - June 2010
Network Telephone Corporation 2001 - 2005
Skills
Account Management, Social Media, Product Development, Sales, Sales Management, B2B, Selling, Team Building, New Business Development, Telecommunications, Solution Selling, Direct Sales, Program Management, Networking, Contract Negotiation, Wireless, CRM, Product Management, Negotiation, Managed Services, Competitive Analysis, Sales Presentations, Customer Retention, VoIP, Key Account Management, Unified Communications, Cross-functional Team..., Leadership, Team Leadership, Inventory Management, Strategy, Management, Sales Engineering, MPLS, Customer Satisfaction, Cloud Computing, Channel, Lead Generation, Business Strategy, Advertising, Marketing Strategy, Telephony, Social Media Marketing, Customer Service, Sales Operations, Salesforce.com, Coaching, Internet Services, Real Estate, Trade Shows
Education
University of West Florida - College of Business 1996 — 1998
Marketing
Pensacola Junior College 1993 — 1996
AA, General
Cox Enterprises October 2012 - Present
Cox Communications August 2009 - October 2012
Cox Communications August 2005 - August 2009
Skills
Logic Pro, Cubase, Steinberg Nuendo, Samplers, Synthesizer Programming, Reason 5, Serato Scratch Live, Electronic Music, Computer Music, Experimental Music, Avant-garde, Social Media, Digital Media, Avid, Television, Audio Editing, iMovie, Broadcast, Customer Service, Telecommunications, Leadership, Broadband, Troubleshooting, Call Centers, Video
Education
Università della Lombardia / Ufficio Scolastico di Milano 1996 — 1998
Corso di Laurea in Comunicazione, media e pubblicità
Pasadena City College 1994 — 1996
Film/Cinema/Video Studies
Cox Communications August 2008 - Present
GEICO March 1997 - April 2008
Skills
Customer Service, Inventory Management, Cash Handeling, Complaint Investigations, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Data Entry
Education
Oregon Institute of Technology
Michelin November 2010 - Present
Advanced Labelworx March 2010 - November 2010
Wise Business Forms June 2000 - March 2010
Cox Communications April 1997 - June 2000
Skills
Operations Management, Inventory Management, Lean Manufacturing, Warehouse Management, Strategic Planning, Process Improvement, Team Building, Manufacturing, Project Management, Leadership, Customer Service, Management, Account Management, Sales, Continuous Improvement, Purchasing, New Business Development, Project Planning
Education
Pensacola Christian College 1992 — 1996
Bachelor of Science, Comunications
McKesson Provider Technologies October 2011 - Present
Cox Communications February 2011 - August 2011
Everest Technologies, Inc. March 2007 - August 2011
E*TRADE Financial September 2008 - January 2011
AT&T December 2007 - August 2008
Sprint March 2007 - November 2007
CSC January 2006 - January 2007
Zurich Insurance January 2006 - January 2007
Virtusa December 2002 - December 2005
iNuCom June 2001 - November 2002
Skills
Weblogic, Struts, Spring, JBoss, Hibernate, Core Java, Web Services, RESTFul Services, WebSphere Application..., Web Development, Enterprise Software, Tomcat, Maven, Java, Oracle, iBatis, CXF, Ant, EJB, Servlets, XML, SOA, JDBC, Java Enterprise Edition, JSP, Websphere, SOAP, JUnit, Design Patterns, Eclipse, JAXB, PL/SQL, Scrum, SQL, AJAX, XSLT, Software Development, Enterprise Architecture, Linux, J2EE Application..., Requirements Analysis, Agile Project Management, JMS, Databases, JBoss Application Server, Testing, Software Design, Spring Framework, Agile Methodologies
Education
Osmania University 1996 — 1999
Master of Computer Applications, Computers, Distinction
Osmania University 1993 — 1996
Bachelor of Science, Maths, Physics and Electronics
Complete Kitchen and Bath Remodeling/ CKBR January 2014 - Present
Home Works Home Repair June 2005 - January 2014
PDS Technical services / The Boeing Company June 2011 - March 2012
Renewal by Andersen June 2008 - March 2011
Cox Communications July 2003 - June 2007
Airfoil Technologies Florida February 1999 - November 2003
Sikorsky Aircraft March 1986 - November 1999
Skills
Team Building, Small Business, Coaching, Customer Service, Operations Management, Home Repairs, Business Networking, Referrals, Leadership, Project Planning, Marketing Strategy, Sales, Management, Marketing, Training, Residential Homes, Networking, Direct Sales, Quality Assurance, Time Management, Construction, Customer Satisfaction, Team Management, Continuous Improvement, Customer Retention
Education
South Mountain Community College 2003 — 2004
Telecommunications Technology/Technician
Palm Beach Community College 1999 — 2000
Basic Electrical Theory
DepthChartz.com January 2013 - May 2014
Cox Communications May 2013 - August 2013
FedEx Institute of Technology January 2013 - May 2013
Fogelman College of Business, University of Memphis August 2012 - December 2012
Results Physiotherapy March 2011 - August 2012
Skills
Research, Microsoft Office, Business Analysis, Process Improvement, Market Research, Higher Education, Time Management
Education
The University of Memphis 2012 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Samford University 2005 — 2008
Bachelor's degree, Psychology
Pearl River Community College 2003 — 2005
Ananda Lotus Therapy September 2012 - Present
Beauty Place December 2011 - August 2012
Neworks April 2011 - December 2011
Cox Communications January 2005 - September 2009
Skills
Tai Chi Chuan, Qi Gong, Martial Arts, Writing, Philosophy, Spirituality, Counseling Psychology, Comparative Religion, Reiki, Zen Shiatsu, Mindfulness Meditation, Kundalini Yoga, Acting, Teaching, Essential Oils, Reflexology, Myofascial Release, Trigger Point Therapy, Thai Massage, Deep Tissue Massage
Education
Pacific College of Oriental Medicine 2010 — 2012
Associate's Degree; Associate's Degree, Occupational Studies/ Massage Therapy
Pacific College of Oriental Medicine-New York 2010 — 2012
Associate's degree, Massage Therapy/Therapeutic Massage
TearLab Corporation September 2014 - Present
Covance January 2014 - September 2014
Cox Communications January 2013 - January 2014
LifeProof September 2012 - January 2013
Verizon Wireless June 2011 - December 2011
Verizon Wireless October 2007 - June 2011
Skills
Speak Spanish Fluently, MS Office Suite & MS..., Excellent Verbal and..., Strong Customer Service..., Strong interpersonal..., Customer Service, Customer Experience, Sales, Management, Training, Technical Support, Microsoft Excel, Troubleshooting, Customer Retention, Telecommunications, Account Management, Call Centers, Customer Satisfaction
Education
Pacific Union College 2003 — 2006
BA, History
Shenandoah Valley Academy 1997 — 2001
High school diploma
Capgemini Consulting June 2015 - Present
Hitachi Consulting September 2013 - Present
Accenture April 2012 - August 2013
Cox Communications June 2003 - May 2012
SchlumbergerSema February 2001 - February 2003
LHS/Sema 1998 - 2002
Sema Group/LHS January 1998 - March 2001
LHS 1998 - 2000
Ericsson Wireless Inc., June 1996 - December 1997
Skills
ESB, Weblogic, Provisioning, JBoss, Websphere
Education
University of Houston 1994 — 1996
MS, Computer Science
Osmania University 1990 — 1994
BS, EEE
Living Retired June 2010 - Present
Cox Communications 2008 - 2010
EMC/BusinessEdge Solutions 1999 - 2007
eSpire Communications Inc. 1998 - 1999
Verizon Global Network Solutions 1995 - 1998
Verizon Network Services 1988 - 1994
Skills
SDLC, Telecommunications, Provisioning, Telecommunications..., Vendor Management, Integration, Solution Architecture, Program Management, Enterprise Architecture, IT Strategy, Requirements Analysis, Leadership, PMP, Requirements Gathering, PMO, Business Process, Disaster Recovery, IT Management, Cloud Computing, Outsourcing, Data Center, Business Intelligence, Service Delivery, Enterprise Software, Golf, Information Technology, Business Analysis, ITIL, IT Service Management, Process Improvement, Project Portfolio..., Product Management, Managed Services
Education
University of the Potomac 1996 — 1998
BS, Information Systems Management, 4.0
Penn State University 1969 — 1972
Associate, Electrical Engineering Technology
DelicatessenDiva August 2011 - Present
Cox Communications August 2009 - Present
Education
Pensacola Junior College
University of West Florida
Dave Iwans and Associates Inc. (DIA) September 2012 - Present
Cox Communications December 2006 - September 2012
Virginia Sports Hall of Fame 2004 - 2006
Rubin Cawley & Associates 1997 - 2004
WVEC-TV 1990 - 2003
WNIS 1990 - 1994
Skills
Broadcast, Video Production, Public Relations, Radio Advertising, Television, Media Relations, New Media, Radio, Copywriting, Marketing, Advertising, Social Media Marketing, Creative Direction, Editing, Social Media, Media Planning, Press Releases, Broadcast Television, Video, Digital Media, Strategic Communications, Radio Broadcasting, Blogging, Email Marketing, Content Strategy, Integrated Marketing, Marketing Communications, Publicity, Video Editing, Online Advertising, Facebook, Media Buying, Digital Marketing, Newsletters, Online Marketing, Brand Development, Sponsorship, Creative Writing, Social Networking, Advertising Sales, Crisis Communications, Corporate Communications, Copy Editing, Multimedia, Journalism, Content Development, Internal Communications, Web Content, Content Management, News Writing
Education
Penn State University 1984 — 1988
Bachelor of Arts (B.A.), Communications (Film & Video)
Sorensen Institute for Political Leadership at University of Virginia 1998 — 1998
Fellow
Telepacific Communications June 2015 - Present
Level (3) August 2013 - Present
MC Communicatins June 2013 - August 2013
Cox Communications November 2006 - February 2013
Verizon Federal June 1986 - November 2006
SBC 1979 - 1986
Skills
Telecommunications, Technical Support, Broadband, Optical Fiber, Networking, Network Operations, Operations Management, SONET Networks, Carrier Ethernet, Ethernet IP, Gigabit Ethernet, OSPF, MPLS, DOCIS, Computer Network..., Fiber Optics, Troubleshooting, SDH, VoIP, Ethernet, Project Management, Wireless, WAN, Metro Ethernet, SIP, DWDM, System Deployment, Call Centers, DOCSIS, Cabling, Telephony, Network Engineering, Security, Network Design, T1
Education
Pace University 2000 — 2005
Associates of Science, Telecommunications Management
Katella High School 1976 — 1978
Diploma
In Focus Photography LLC January 2013 - Present
Cox Communications January 1990 - December 2012
Cox Communications April 2003 - April 2004
Cox Communications May 1994 - April 2003
Cox Communications January 1994 - May 1994
Cox Communications January 1990 - January 1994
Panhandle Alarm Co & Telephone Systems October 1989 - December 1989
United States Air Force August 1986 - October 1989
United States Air Force October 1985 - August 1986
Education
Pensacola Junior College 1980 — 1982
A.S., Electronics Technology
Pensacola Junior College 1980 — 1982
A.S., Computer Technology
Columbia Sounthern University
B.S., Business Administration
Cox Communications January 2006 - Present
PacifiCare Health Systems January 1997 - December 2005
Arizona Physicians IPA 1992 - 1996
Skills
Leadership, Management, Customer Service, Process Improvement, Interviews, Call Center, Training, Telecommunications, Cross-functional Team..., Customer Retention, Strategic Planning, Team Building, Call Centers, Vendor Management, Customer Experience, Project Management, Program Management, Employee Relations, Coaching, Public Speaking, Strategy, Troubleshooting, Budgets, Customer Satisfaction, Performance Management, Team Leadership
Education
Pacific Lutheran University
Tacoma Community College
Associates, Arts & Sciences
Unriehl Productions April 1999 - Present
Cox Communications September 1994 - October 2000
Perri Productions January 1996 - April 1999
Coastline Community College February 1995 - January 1996
Skills
Final Cut Studio, Photoshop, Microsoft Office, Editing, Television, Web Design, Video, Photography, Video Production, Voice Over, Post Production, Camera, Content Strategy, Multimedia, Comedy, Commercials, Integrated Marketing, Creative Writing, Film, Entertainment
Education
Orange Coast College 1998 — 2000
BA, TV / Communications
Cox Communications August 2004 - Present
Neostyle Eyewear December 2000 - July 2004
Signet Armorlite, Inc. July 1989 - December 2000
Skills
Telecommunications, Broadband, Vendor Management, Call Center, ICOMS Database. Oracle..., Microsoft Office..., 15 years experience in..., 9 years experience in..., Project Management,..., Product Management, VoIP, IP, Security, Project Management, Cross-functional Team..., Customer Service, Customer Satisfaction, Contract Negotiation, Customer Experience, Process Improvement, Wireless, Recruiting, Team Leadership, Operations Management, Training, Team Building, Mobile Devices, Call Centers, Inventory Management, Troubleshooting, Forecasting, Software Documentation, Management, Customer Retention, Strategic Planning, Inventory Control, Supply Chain, ERP, Business Process, Business Process..., Program Management, Warehouse Management, Leadership, Change Management
Education
Palomar College
Business Administration
Fink kids June 2014 - Present
At&t June 2013 - February 2014
Cox Communications January 2010 - June 2011
Skills
Customer Service, Leadership, Public Speaking, Sales, Training, Marketing, Account Management, Customer Satisfaction, Strategic Planning
Education
Ozarks Technical Community College 2012 — 2015
Associate's degree, Psychology
University of Arkansas 2004 — 2009
Shiloh Christian School 1992 — 2004
Blackbaud May 2014 - Present
Qualfon/Center Partners June 2010 - October 2010
QWEST COMMUNICATIONS CORP January 2009 - May 2010
Cox Communications February 2007 - June 2007
Skills
Microsoft Word, Research, Troubleshooting, HTML, Networking, Windows, Social Media, Windows 7, Java, Online Databases, Technical Support, Customer Support, Sales, Management
Education
Park University 2014 — 2016
Network Management and Securities, Network and System Administration/Administrator
Trident Technical College 2012 — 2014
Network and System Administration/Administrator
Cox Communications August 2014 - Present
CHS, Inc.--America's Best Care Plus Pharmacy March 2014 - August 2014
Sprint Nextel March 2007 - October 2013
Nextel Partners September 2002 - March 2007
Skills
Sales Management, Sales Process, B2B, Proposal Writing, Customer Relations, Strategic Planning, Budgeting, Customer Service, Consultative Selling, Team Building, Wireless, Public Relations, Account Management, Telecommunications, Forecasting, Microsoft Office, New Business Development, Contract Negotiation, Key Account Management, Planning, Negotiation, Retail, Process Improvement, Territory, Business Strategy, Marketing Strategy, Coaching, Team Leadership, Competitive Analysis, Channel Management, Performance Management, Problem Solving, Cross-functional Team..., Team Management, Direct Sales, Solution Selling, Vendor Relations, Budgets, Unified Communications, Channel Partners, Sales Operations, Selling, Salesforce.com, Leadership, Cold Calling, Mobile Devices, Sales, Call Centers, Business Intelligence, Strategic Partnerships
Education
Pensacola State College 2011 — 2013
Bachelor of Applied Science (BASc), Organizational Leadership, 3.5
Pensacola Junior College 2004 — 2006
AA, Liberal Arts
Mepham High School 1993 — 1997
Regents Diploma
ALEX AND ANI April 2015 - Present
Alex and Ani January 2013 - March 2015
Cox Communications December 2012 - December 2012
Center for Visual Management February 2012 - November 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Community Outreach, Social Media, Non-profits, Teamwork, Teaching, Psychology, Time Management, Leadership, Data Entry
Education
Pace University-Pleasantville/Briarcliff Campus 2008 — 2012
Bachelor of Arts (BA), Applied Psychology and Human Relations
Cox Communications March 2015 - Present
Cox Communications February 2013 - Present
Cox Communications March 2010 - February 2013
Cox Communications November 2006 - March 2010
Cox Communications February 2006 - November 2006
Skills
Troubleshooting, Call Center, Technical Support, Telecommunications, Broadband, Computer Hardware, Active Directory, VoIP, BMC Remedy, Windows 7, Help Desk Support, Customer Experience, XP, Customer Satisfaction, TCP/IP, Windows Server, VPN, Call Centers
Education
Oregon State University 1994 — 1999
Associates of Applied Science, Munitions Systems/Ordinance Technology
Royce Technology Consulting LLC July 2013 - Present
Amdocs July 2013 - February 2014
Cox Communications July 2011 - April 2013
AT&T Mobility September 2009 - January 2012
Zycron 2007 - 2007
EMC 1997 - 2002
AT&T 1984 - 1995
Skills
Vendor Management, SDLC, Disaster Recovery, Data Center, Professional Services, Cloud Computing, Visual Basic, PMP, SaaS, Integration, Software Development, Business Process..., Information Technology, Product Management, Leadership, PMO, Infrastructure, Business Analysis, Telecommunications, Process Improvement, Management, Requirements Gathering, CRM, Consulting, Project Management, Storage, System Deployment, Enterprise Software, Project Portfolio..., Architecture, Business Intelligence, Architectures, Enterprise Architecture, IT Management, IT Strategy
Education
Penn State University 1969 — 1972
Master of Science (M.S.), Computer Science
Penn State University 1966 — 1969
Bachelor of Science (BS), Computer Science
Penn State Univ
MS, Computer Science
iMedX March 2015 - Present
Cox Communications July 2014 - February 2015
Cox Communications October 2010 - April 2014
Mundy Companies January 2008 - November 2008
Overhead Door and Window July 2006 - January 2008
Skills
Customer Service, Collections, Accounts Payable, GUI, Typing, Data Entry, Multi-line Phone, 10 Key, Microsoft Office, SAP, Fair Debt Collection..., Spreadsheets, Training, Process Scheduler, Accounting, Customer Experience, Sales, Customer Satisfaction, Budgets, Team Building, Telecommunications
Education
Pensacola Junior College 2006 — 2007
Certificate, Office Management and Supervision
Pine Forest High School 1995 — 1999
KPI Partners October 2014 - Present
KPI Partners January 2012 - October 2014
KPI Partners April 2005 - December 2011
InQuira August 2011 - October 2011
GE Capital May 2011 - August 2011
St. Jude Medical January 2011 - May 2011
EMC November 2009 - December 2010
Royal Caribbean International September 2009 - November 2009
Cox Communications January 2008 - August 2009
KPI Partners, India March 2005 - January 2008
Skills
OBIEE, Business Intelligence, ETL, Analytics, Data Warehousing, Informatica, BI Publisher, PL/SQL, Data Modeling, Dimensional Modeling, Data Migration, Microstrategy, Performance Tuning, OLAP, SQL, Requirements Analysis, Software Project..., SDLC, Siebel, Oracle Applications, DAC, Oracle E-Business Suite, Java, XML, Big Data, Cassandra, Hive, Hadoop, Cloud Computing, Endeca, Tableau, Salesforce.com, Salesforce.com..., Salesforce Wave..., Solution Architecture, Pre-sales, Consulting
Education
Osmania University 2000 — 2003
MS, Information Systems
Osmania University 1997 — 2000
BCA, Computer Applications
Sitel March 2014 - Present
Carlisle FoodService Products November 2012 - September 2013
Cox Communications August 2006 - April 2012
AT&T Mobility January 2002 - January 2006
AT&T Mobility January 1997 - January 2002
AT&T Mobility January 1997 - January 1998
McCaw Cellular January 1993 - January 1997
McCaw Cellular November 1988 - January 1993
Hanford Community Medical Center January 1987 - January 1988
Hanford Community Medical Center January 1985 - January 1987
Skills
Call Center, Workforce Management, Customer Service..., Customer Service..., Call center start-up, Customer Service..., Telecommunications..., Customer Retention, Customer Satisfaction, Wireless, Talent Acquisition, Talent Management, Retail Sales, Direct Sales, Management, Call Centers, Customer Service, Customer Experience, Team Building, Cross-functional Team..., Team Leadership, Account Management, Process Improvement, Training, Performance Management, Sales Operations, Strategy, Leadership, Competitive Analysis, Start-ups, Business Process..., Human Resources, Sales, Project Management, Marketing, Project Planning, Team Management, Lean Process Improvement, Vendor Management, CRM, Telecommunications, Employee Benefits, Time Management, Product Management, Operations Management, Quality Assurance, Broadband, Coaching, Employee Training, Hiring
Education
Pacific Union College 1982 — 1987
Bachelor of Science, Public Relations
California School of Professional Psychology
Masters, Organizational Behavior
Cox Communications October 2011 - Present
Cox Communications February 2008 - October 2011
Discover Financial Services January 2004 - February 2008
Skills
Account Management, Cold Calling, Salesforce.com, Sales, Direct Sales, Sales Presentations, Solution Selling, Sales Process, Customer Retention, Lead Generation, Selling, Advertising Sales, B2B
Education
Paradise Valley Community College
Pinnacle High School
Cox Communications November 2010 - Present
Skills
PeopleSoft, LinkedIn, MS Office Suite, Human Resources, Technical Recruiting, Sales Recruitment, Recruiting, Interviews, Contract Recruitment, Management, Sales, Training, Networking, Microsoft Office, Leadership, Employee Relations, Vendor Management, Temporary Placement, Process Improvement, Employee Benefits, Performance Management, Staffing Services, Coaching, SDLC, Telecommunications, Hiring, Deferred Compensation, Applicant Tracking..., Talent Acquisition, Career Development, Time Management
Education
Oregon State University 1990 — 1996
Sociology
Cox Communications April 2013 - Present
The Walt Disney Company May 2012 - March 2013
Cox Communications February 2008 - May 2012
Bear Stearns October 2005 - December 2007
Argent Mortgage July 2004 - October 2005
Walt Disney Internet Group May 2000 - August 2002
Skills
Business Analysis, Business Intelligence, Project Management, ETL, Requirements Gathering, Project Planning, SharePoint, Reporting, Microsoft Reporting..., OBIEE, Informatica, Microsoft SQL Server, Data Warehousing, Software Development, ITIL, SDLC, Microsoft Technologies, Process Improvement, Integration, Testing, Visio, Analysis, Enterprise Architecture, Databases, Networking, Requirements Analysis, Agile Methodologies
Education
Pace University
Bachelors Degree, Computer Science
University of California, Irvine
Extension Certificate, Business Analysis
University of California, Irvine
Extension Certificate, Business Intelligence/Data Warehousing
Cox Media November 2013 - Present
Cox Communications July 2010 - November 2013
American General Finance August 2008 - July 2010
American Benefit Plan Administrators, Inc. February 2004 - August 2008
Skills
Microsoft Office, Event Planning, Customer Experience, Sales, Customer Service, Call Center, Team Building, Budgets, Vendor Management, Leadership, Sales Operations, Strategic Planning, Strategic Partnerships, Sales Process, Cross-functional Team..., Loans, Management, Advertising, Marketing, Call Centers, Account Management, Training, Performance Management
Education
Paradise Valley Community College 2013 — 2016
Bachelor’s Degree, Business Administration and Management, General
Eldorado Highschool 2002 — 2003
Buena Highschool 1999 — 2002
SeaWorld San Diego January 2015 - Present
Cox Communications August 2010 - June 2014
Best Buy August 2001 - July 2011
SeaWorld San Diego August 1995 - August 2001
Skills
Customer Service, Retail, Customer Satisfaction, Sales, Team Leadership, Microsoft Office, Inventory Management, Leadership, Management, Loss Prevention, Team Building, Sales Operations, Sales Management, Store Management, Merchandising, Forecasting, Visual Merchandising, Analytical Skills, Animal Husbandry, Retail Sales, Store Operations, Customer Retention, Driving Results, Profit, Hiring Practices, Interviewing Skills, Human Resources, Performance Management, Hiring, Microsoft Word, Training, PowerPoint, Recruiting, Coaching, Public Speaking, Onboarding, Interviews, Employee Training, Time Management
Education
Penn State University 2015 — 2016
Bachelor of Arts (B.A.), Labor and Employment Relations
Southwestern Community College District 2010 — 2013
Associate's degree, General Education
Travel University International 2000 — 2001
Certificate of completion, Tourism and Travel Services Marketing Operations
ADM Software Technologies Inc September 2014 - Present
HD Supply March 2012 - August 2014
ADM Software Technologies Inc June 2006 - March 2012
Cisco 2012 - 2012
Cox Communications August 2010 - April 2011
Merial 2011 - 2011
Southern Company August 2009 - July 2010
IBM October 2006 - July 2009
Bell South 2005 - 2006
City of Philadelphia 2004 - 2005
Skills
Oracle E-Business Suite, Supply Chain, PL/SQL, Requirements Gathering, Procure-to-Pay, Order to Cash, Oracle Applications, Oracle HR, Oracle Discoverer, OBIEE, Financials, Order Management, XML Publisher, ERP, BI Publisher, Oracle, SQL*Plus, SDLC, Requirements Analysis, Toad, Business Intelligence, Oracle Reports, Data Warehousing, Business Analysis, CRM, Business Process, Software Project..., Oracle Forms, Integration, ETL, SQL, Solution Architecture, Oracle R12 Financials, Data Migration, Cross-functional Team..., Systems Analysis, Data Modeling, Oracle RAC, Master Data Management
Education
Genesis Software Solutions 1997 — 1997
University of Pune 1990 — 1992
MBA, MIS
Osmania University 1987 — 1990
Bachelor of Science, Math, Physics, Chemistry
Cox Communications June 2011 - Present
Cox Communications September 2006 - Present
Cox Communications
SeekTech May 2010 - September 2010
Education
Penn State University 2001 — 2005
Bachelor of Science (BS), Marketing Management
Cox Communications July 2015 - Present
Cox Communications December 2012 - July 2015
Cox Communications November 2011 - December 2012
Cox Communications July 2008 - November 2011
Cox Communications July 2006 - July 2008
Cox Communications July 2005 - July 2006
Cox Communications August 2003 - July 2005
Abacus Search April 2001 - August 2003
Airtis November 2000 - March 2001
Telebyte Inc. 1998 - October 2000
Skills
Organizational..., Cross-functional..., Continuous Integration, Agile Methodologies, Innovation Management, Quality Engineering, Enterprise Architecture, Software Development, Performance Engineering, Test Data Management, Vendor Management, Budgets, Application Architecture, Automation, Quality Center, Testing, Performance Testing, Integration, QTP, SDLC, SOA, Quality Assurance, Web Services, SQL, LoadRunner, C#, .NET, Java, JUnit, Selenium, SOAP, Test Driven Development, iTKO LISA, XML, Product Development, iOS, Eclipse, REST, Software Engineering in..., Witbe, HP UFT, HP ALM, HP Service Test, Android, PHP, DeviceAnywhere
Education
Penn State University 2007 — 2008
Penn State University 1995 — 1997
John H. Glenn High School 1991 — 1995
Cox Communications May 2012 - Present
Mercedes Benz Laguna Niguel June 2010 - May 2012
Orange County United Way 2009 - 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Outlook, Team Building, Team Leadership, Customer Retention, Coaching, Sales, Customer Satisfaction, Sales Management, Training, Leadership, Management, Call Centers, Telecommunications, Account Management
Education
Penn State University 2014 — 2018
Irvine High School 1991 — 1995
Saddleback College
Working on BA, Business Administration and Management, General
Cox Communications September 2013 - Present
Cox Communications May 2012 - August 2013
Cox Communications September 2010 - May 2012
Skills
Broadband, Telecommunications, Call Center, Video, Television, Troubleshooting, VoIP, Microsoft Office, Customer Service, Customer Retention, Sales, Wireless, Team Building, Customer Satisfaction, Account Management, Team Leadership, Training, Call Centers, Sales Management, Sales Process, Salesforce.com, Solution Selling, Direct Sales, Sales Operations, Cold Calling, Strategic Partnerships, Customer Experience, Coaching, Leadership
Education
Penn State University
Cox Communications June 2014 - Present
Alcatel-Lucent August 2013 - June 2014
Axis Teknologies September 2010 - February 2012
Axis Teknologies November 2009 - February 2012
Axis Teknologies November 2009 - September 2010
American Homecare Supply July 2004 - September 2008
Web Converting of Atlanta June 2002 - July 2004
Global Crossing March 2000 - March 2002
AT&T March 1998 - March 2000
AT& T February 1997 - March 1998
Skills
LTE, Process Improvement, Management, Program Management, PMO, Wireless, Leadership, Quality Assurance, Telecommunications, UMTS, Product Management, Cellular Communications, Project Management, Project Planning, Provisioning, Testing, Microsoft Office, CDMA, Vendor Management, Telephony
Education
Pasadena City College
Cox Communications November 2010 - Present
Education
Ottawa University-Phoenix 2007 — 2010
BS, Business Management
Cox Communications January 2014 - Present
TM Forum April 2010 - February 2015
Cox Communications June 2008 - January 2014
Cox Communications Inc 2003 - May 2008
BusinessEdge Solutions, Inc. 2000 - 2003
US Navy 1986 - 1994
Skills
Product Management, Telecommunications, Integration, Cross-functional Team..., Business Process, Business Intelligence, Business Process..., Professional Services, Process Improvement, Vendor Management, Product Lifecycle..., VoIP, Start-ups, Enterprise Software, Agile Methodologies, Software Project..., Cloud Computing, Program Management, Six Sigma, Analytics, Provisioning, Thought Leadership, SDLC, Strategy, IT Strategy, Solution Architecture, Business Analysis, Requirements Analysis, SaaS, Mobile Devices, CRM, Strategic Partnerships, Enterprise Architecture, Pre-sales, Go-to-market Strategy, eTOM, Business Process..., Process Mining
Education
Otterbein University 1982 — 1984
BA, Life Science
Cox Communications December 2012 - October 2013
Hughes Telematics, Inc. June 2012 - December 2012
Cox Communications January 2011 - June 2012
Nokia October 2009 - December 2010
Nokia November 2006 - May 2009
Glenayre Electronics April 2006 - August 2006
Glenayre Electronics April 2002 - April 2006
GenRad 1997 - 2001
Inspiration Software 1995 - 1997
Ivex Design International 1993 - 1995
Skills
Scrum, Software Project..., Agile Methodologies, Mobile Technology, Software Quality..., Test Automation, Mobile Applications, Cross-functional Team..., Leadership, Visio, Test Planning, Mobile Devices, Product Management, MS Project, Program Management, SaaS, Strategy, Quality Assurance, Telecommunications, SDLC, Management, Agile Project Management, Project Management
Education
Oregon State University 1984 — 1987
BS, Computer Science
GE February 2013 - Present
Equinix January 2011 - January 2013
Cox Communications August 2008 - February 2011
Skills
Java Enterprise Edition, Agile Methodologies, Weblogic, SNMP, Spring, SDLC, SOAP, Oracle, Software Development, Hibernate, Unix, SQL, Tomcat, XML, SOA, Web Services
Education
Osmania University
MS, Physics
Hewlett Packard Software 2008 - Present
Pacific Life Insurance April 2003 - August 2008
Cox Communications 2001 - 2002
Strategic Innovation Group 1999 - 2001
Sprint PCS 1996 - 1998
Cox Communications PCS/Sprint PCS 1995 - 1998
Times Mirror Cable Television 1983 - 1994
Skills
Process Improvement, Strategic Planning, Change Management, Project Management, Salesforce.com, Leadership, Team Building, Budgets, Forecasting, Analytics, New Business Development, Account Management, Financial Analysis, Marketing, Sales
Education
Penn State University
Bachelor of Arts (BA), Communications
POOLCORP June 2009 - Present
POOLCORP May 2007 - December 2011
Gilsbar, Inc April 2006 - January 2007
Kinder Haus Montessori School November 2005 - April 2006
Countrywide Home Loans July 2004 - October 2005
Cymbal October 2003 - April 2004
Cox Communications July 2002 - September 2003
Stream International September 2001 - July 2002
Stream International June 1999 - September 2001
Stream International August 2000 - December 2000
Skills
Project Management, Telecommunications, SQL, Business Analysis, Visio, SharePoint, Vendor Management, Process Improvement, Call Centers, Management, Training, Program Management, Analysis, Supply Chain, Software Documentation, Networking, Databases, Team Building
Education
Penn State University 1992 — 1996
BA, International Politics
Coca-Cola June 2005 - Present
Cox Communications June 2000 - May 2005
Education
Penn State University 1984 — 1989
Cox Communications March 2013 - Present
Cox Communications February 2007 - March 2013
Cox Communications / Suddenlink March 2003 - February 2007
Skills
Broadband, Call Centers, Cable Television, Vendor Management, VOD, Telecommunications, Team Building, Strategic Planning, Call Center, VoIP, Process Improvement, Coaching, Cross-functional Team..., Wireless, IPTV, Telephony, Customer Experience, Project Management, Ethernet, Optical Fiber, DOCSIS, Computer Network..., IP, Fiber Optics
Education
Penn State University 2007 — 2008
Certified Executive Coach
Walden University
BS in Psychology, Psychology in the Workplace, Summa Cum Laude
Cox Communications November 2012 - Present
Cox Communications August 2010 - Present
Pyramid Consulting November 2009 - August 2010
Nokia Siemens Networks November 2008 - February 2009
Sprint December 2005 - March 2008
Sprint November 2002 - December 2003
Sprint April 1998 - November 2002
BellSouth Mobility July 1990 - April 1998
Skills
Telecommunications, Wireless, Networking, Management, IP, VoIP, LTE, Technical Support, Integration, CDMA, Testing, Troubleshooting
Education
Ottawa University 2005 — 2010
University of Phoenix 2003 — 2005
Cox Communications June 2014 - Present
Cox Communications March 2011 - Present
Cox Communications March 2009 - March 2011
Cox Communications April 2006 - March 2009
BusinessEdge Solutions March 2003 - March 2006
Foster Wheeler 2001 - 2003
Net Solutions September 2000 - March 2001
Compare Infobase Limited 1999 - 2000
Skills
Product Management, Cross-functional Team..., Mobile Applications, Telecommunications, Business Intelligence, Business Analysis, VoIP, Business Requirements, SDLC, Vendor Management, Management, Requirements Analysis, Requirements Gathering, Product Lifecycle..., Product Development, Project Planning, PMP, Visio, Messaging, Software Documentation, Enterprise Software, Messaging Development, Use Case Analysis, Business Process..., Scrum, Integration, Software Development, Agile Project Management, Project Portfolio..., Agile Methodologies, Analysis, Product Life Cycle..., Product Strategy, Communication Skills, Voice Mail, SaaS, Mobile Devices, Project Management, Business Process, Process Improvement, Leadership, Program Management, IT Strategy
Education
Regional Computer Center 1995 — 2000
MCA, Computer Science
Panjab University 1994 — 1997
B. Com, Commerce, Accounting, Economics
Oregon Community Credit Union February 2015 - Present
Cox Communications December 2009 - Present
Skills
VMware, Citrix, SAN, Cisco, Data Center, Active Directory, Virtualization, DNS, VDI, Servers, Xen, Cloud Computing, Troubleshooting, Disaster Recovery, SharePoint, Microsoft SQL Server, VMware ESX, Windows, TCP/IP, Cisco Technologies, DHCP, Microsoft Technologies, SCCM, System Deployment, Windows Server, vSphere, Microsoft Exchange
Education
Oregon State University 1994 — 1995
Master of Education (MEd)
Randstad USA for Walgreens Home Care April 2015 - Present
Cox Communications October 2014 - March 2015
CompuCom August 2014 - October 2014
The State of Oklahoma November 2013 - May 2014
Chickasaw Nations Industries Aviation, LLC May 2013 - November 2013
Dell July 2011 - January 2013
Seagate Technology May 2008 - October 2010
Cingular March 2001 - February 2002
Skills
Computer Hardware, Computer Repair, Customer Service, Customer Satisfaction, Computer Maintenance, Computers, Active Directory, BMC Remedy, Salesforce.com, HP Service Manager, Storage, Technical Support, Help Desk Support, Troubleshooting, Software Installation, Hardware, Laptops, Remote Desktop, Networking, Windows 7, Printers, Desktop Computers, HP, XP, A Certified, Hardware Support, Windows XP Pro, Operating Systems, CompTIA, DNS, VPN, Routers, Software, CompTIA A Certification, TCP/IP, Citrix, Group Policy, Windows, IT Operations, Customer Support, Wireless Networking, Lotus Notes, Microsoft Office 2003, Software Documentation, Hard Drives, RAID, Network Security, Norton Ghost, A+ Certified, Windows Server
Education
Ozarks Technical Community College 2004 — 2004
AAS in progress, Networking Technology
Stilwell High School, Stilwell Oklahoma 1993 — 1994
High School Diploma, General Education
Oracle March 2012 - Present
Cox Communications May 2011 - April 2012
Hughes Telematics, Inc. March 2010 - April 2011
Oracle June 2007 - February 2010
Sierra Atlantic August 2004 - June 2007
Sierra Atlantic Software Services Ltd 2004 - 2007
Skills
Weblogic, SOA, Oracle SOA Suite, Oracle, Java Enterprise Edition, BPEL, PL/SQL, Oracle Fusion Middleware, Middleware, JMS, ADF, ESB, EAI, Solution Architecture, SQL, Web Services, JDeveloper, WSDL, Enterprise Architecture, SOAP, Swift, AngularJS, Android Development
Education
Osmania University 2001 — 2004
Master of Computer Applications (M.C.A.), Computer Science
Cox Communications June 2014 - Present
Cox Communications January 2011 - April 2014
Cox Communications February 2008 - January 2011
Cox Communications June 2006 - February 2008
Skills
Coaching, Call Center, Enterprise Software, Leadership, Performance Management, Virtualization, Management, Team Leadership, Time Management, Customer Satisfaction, Broadband, CRM, Customer Retention, Marketing, Strategic Partnerships, Training, VoIP, Call Centers
Education
University of West Florida 1997 — 2000
Bachelor's Degree, Management Information Systems
Pensacola Junior College 1994 — 1997
General A.A., Business
Cox Communications September 1997 - Present
Education
Pace University 1973 — 1975
B.A., Literature
Abra Collabra March 2007 - April 2009
Cox Communications February 2000 - May 2004
Skills
Telecommunications, Wireless, VoIP, Telephony, Ethernet, Call Centers, Cabling, GSM, IP, Cellular Communications
Education
San Marcos High School, San Marcos, CA 1973 — 1977
Palomar College
Shasta College November 2011 - Present
Wish I Had That February 2010 - April 2011
Cerro Coso Community College August 2009 - February 2010
Terrain development, Inc March 2004 - June 2009
Palomar College January 2000 - August 2005
Cox Communications January 1999 - January 2004
CSU San Marcos October 1995 - May 1999
Skills
Windows, XP, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Internet, Networking, Customer Service, Adobe Acrobat, HTML, Troubleshooting, Computer Hardware, 10 Key, Lecturing, OS X, TCP/IP, Creative Writing
Education
CSU San Marcos 1995 — 1998
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, 3.3
Palomar College 1993 — 1995
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Cox Communications August 2011 - March 2013
Cox Communications January 2004 - July 2011
Cox Communications November 2002 - December 2003
Jefferson Parish School Board 2000 - 2002
AT&T 1983 - 1998
South Central Bell 1972 - 1982
Skills
Telecommunications, Sales Management, Strategic Planning, Customer Service, Marketing, Account Management, Program Management, Leadership, Budgeting and..., Channel Sales and..., Third Party Vendor..., Call Centers, Training, Management, Team Building, Sales, Sales Operations, Human Resources, Customer Retention, Budgets, Outsourcing, Salesforce.com, Direct Sales, Sales Process, Cross-functional Team..., Customer Satisfaction, Customer Experience, Cold Calling, Selling
Education
Our Lady of Holy Cross College
Bachelor of Science, Education, Cum Laude
Time Warner Cable September 2011 - Present
US Department of Commerce, Census Bureau March 2010 - June 2010
Cox Communications September 2003 - September 2009
Cox Communications September 2005 - September 2006
North County Times July 2001 - April 2002
SONY MFG. COMPANYElectronics January 1993 - July 2001
Transworld Communications September 1993 - January 1995
US Army September 1988 - April 1990
Army National Guard November 1986 - November 1987
UNITED STATES ARMY May 1977 - November 1986
Skills
Cisco IOS, Inside Sales, Music, Troubleshooting, Security, System Administration, TCP/IP, Military, Testing, Training, Technical Writing, Electronics, Access, Project Planning, Help Desk Support, Routers, Physical Security, VPN
Education
New Horizons Computer Learning Center 2010 — 2011
CISCO CCENT Certification, CISCO Certified Networking Administrator Program (CCNA) w/ CompTIA Network +
SAN DIEGO and IMPERIAL COUNTIES LABOR COUNCIL 2009 — 2009
Vocational Training, Career and Apprenticeship Preparation Program
ADVANCED COLLEGE OF TECHNOLOGY 2002 — 2003
Vocational Training, Networking Computer Systems
ITT TECHNICAL INSTITUTE 1993 — 1995
Vocational College, Electronics Engineering Technology
NRI 1986 — 1987
Vocational Training (Home Study), Computer Technician
Palomar College 1986 — 1987
Technical College, Flexable Systems Manufacturing Technician (Robotics)
Adventure Limos Customer Service RepresentativeGreatcall IncJanuary 2014 - August 2014
The Lawrence Group March 2010 - January 2014
Time Warner Cable April 2008 - July 2010
Cheddar.llc March 2006 - November 2008
Cox Communications October 2000 - April 2008
Skills
Technical Support, Information Technology, Cable Broadband, Customer Service, Software Installation, Microsoft Office, Computer Hardware..., Strategic Planning, Marketing, Sales Management, Marketing Strategy
Education
Palomar College 2010 — 2011
certification, Graphic Design, 4.0
University of Phoenix 2004 — 2005
2 years, Business, Management, Marketing, and Related Support Services, 4.0
Cox Communications 2003 — 2004
Certification, Broadband/Telephany/Mac and Pc Network opperations, 4.0
Temple University 2000 — 2003
3 Years, Communications, 3.7
ITC Service Group, Inc. November 2013 - Present
Time Warner Cable June 2013 - November 2013
Time Warner Cable June 2012 - June 2013
The Worship Center of Kansas City September 2011 - February 2012
Cox Communications June 2010 - September 2011
Education
Pensacola Junior College 2010 — 2011
In Progress, Criminal Justice
WJLA-TV May 2001 - March 2011
Cox Communications January 1997 - May 2001
Skills
Video Editing, Video Production, Videography, Television, Camera, Non-linear Editing, Adobe Premiere Pro, Final Cut Pro X
Education
Penn State University 1988 — 1992
Bachelor's degree, Communication and Media Studies
McKesson Health IT August 2013 - Present
Cox Communications November 2011 - December 2012
InterCall March 2011 - November 2011
Different Clients March 2007 - February 2011
Skills
Quality Center, Test Planning, Test Cases, Test Automation, QTP, Test Director, Testing, Software Quality..., Quality Assurance, User Acceptance Testing, Regression Testing, Manual Testing, Defect Tracking, Test Strategy, Regression, Integration Testing, Test Management, Black Box Testing, SDLC, JIRA, Agile, SQL, Test Execution, Web Testing, Waterfall, Performance Testing, Agile Testing, System Testing, Agile Methodologies, HP Quality Center
Education
Osmania University 2000 — 2002
Masters in Business Administration, Finance, Information Technology
Osmania University 1997 — 2000
Bachelor of Commerce and Accounting
St. Ann's College of Girls 1995 — 1997
Intermediate, Maths, Economics and Commerce, A+
Cordova Cigars May 2011 - November 2012
Cox Communications January 2008 - January 2010
Marching Tech, Pace High School Band Boosters January 2003 - January 2007
Sprint Nextel January 2002 - January 2003
Unisys Corp January 2000 - January 2001
Skills
Troubleshooting, Leadership, Technical Support, Sales, Customer Service, Event Planning, Retail, Analysis, Operating Systems, Selling, Video, Teaching, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Windows 7, Management
Education
University of West Florida 2005 — 2008
B.A, Music Performance
Pensacola Junior College 2003 — 2005
A.A, General Studies
Cox Communications September 2011 - Present
JW Marriott March 2011 - September 2011
AT&T Uverse July 2009 - August 2011
Skills
Broadband, VOD, Cable Television, IPTV, Call Centers, DOCSIS, Telecommunications, HFC, VoIP, Telephony, Troubleshooting, Customer Experience, Wireless, Digital Video, Video
Education
Patten University 2014 — 2016
General studies, Business
Central High School 1994 — 1995
Suddenlink Communications October 2011 - Present
Suddenlink Communications May 2005 - October 2011
Cox Communications March 1999 - May 2005
Skills
Switches, MPLS, 4G, SDH, Optical Fiber, WiFi, LAN-WAN, Managed Services, Cabling, DOCSIS, RF, Network Engineering, Routers, VOD, Network Architecture, Provisioning, SIP, Cellular Communications, Wireless, Telecommunications, VoIP, Broadband
Education
Arkadelphia High School, Arkansas 1977 — 1980
Paris Junior College
none, electronics
Cox Communications August 2014 - Present
Hi-Health Corporation May 2007 - July 2014
Hi-Health Corporation 2002 - 2007
Hi-Health Corporation 2000 - 2002
Skills
Sales, Coaching, Customer Service, Microsoft Office, Conflict Resolution, Inventory Management, Team Building, Strategic Planning, Retail, Wellness, Marketing, Nutrition, Recruiting, Lead Generation, Organizational..., Loss Prevention, Leadership, Nutritional Counseling, Store Management, Merchandising, Sales Management, Training, New Business Development, Customer Engagement, Management, Public Speaking, Sales Operations, Marketing Strategy, Direct Sales, Event Planning, Social Media Marketing, Selling, Online Advertising, Advertising
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General
Horizon High School
Paradise Valley Community College
Associate's degree, Accounting and Business/Management
Walmart 2011 - 2012
Cox Communications August 2008 - February 2009
Education
Paradise Valley Community College
not tet
TNT Opportunities LLC January 2011 - Present
Cox Communications April 2003 - August 2010
Skills
Account Management, Sales, Direct Sales, Sales Management, Marketing, Networking, Team Leadership, Leadership Development, Training, Social Networking, Sales Process, Management, Customer Satisfaction
Education
Paradise Valley Community College
Cox Communications April 1985 - Present
Education
Palomar College
Self-employed November 2012 - Present
Cox Communications April 2010 - Present
Education
University of West Florida 2004 — 2010
Pensacola Junior College
Sunlight Supply Inc February 2014 - Present
Cox Communications October 2011 - June 2013
Hewlett-Packard January 2007 - August 2010
Hewlett-Packard November 1999 - January 2007
Hewlett-Packard July 1994 - September 1998
Western Oregon University January 1990 - June 1994
Skills
Financial Analysis, Financial Modeling, Forecasting, Analysis, Process Improvement, Finance, Business Process..., Project Management, Management, Corporate Finance, Strategic Planning, Financial Reporting
Education
Oregon State University 1987 — 1992
Master of Science (MS), Agricultural Economics
Western Oregon University
Bachelor's degree, Business Administration and Management, General
Cox Communications June 1996 - Present
Education
Paradise Valley Community College 2007 — 2016
Deer Valley High School
Cox Communications February 2011 - Present
Comcast Cable January 2006 - July 2008
AT&T January 2004 - December 2005
Education
Palomar College