Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Cox Communications May 2013 - Present
Lakewood antique market February 2013 - February 2014
Skills
Bartending, Restaurants, Restaurant Management, Food Service, Food & Beverage, Hospitality, Menu Development, Time Management, Food, Customer Service, Catering, Event Planning, Social Networking, Leadership, Event Management, Data Entry, Telephone Skills, Microsoft Office, Technical Support, Microsoft Word, Microsoft Excel, Social Media Marketing, Windows 7, Training
Education
University of West Georgia 2010 — 2012
Bachelor of Science (BS), Mass Communication/Media Studies
Reinhardt College
CVS Health February 2015 - Present
Santander Bank, N.A. April 2014 - February 2015
Cox Communications July 2013 - April 2014
Tracy Glover Studio September 2012 - July 2013
Celestial Skin April 1999 - September 2012
Acupuncture and Wellness Center of RI August 2010 - October 2011
Skills
Client relations..., Creative thinking, Professional sounding..., High ability to retain..., Business networking, Desktop publishing, Oustanding organization, Book keeping, Desktop Publishing, Bookkeeping, Dreamweaver, Illustrator, Adobe Acrobat, Training, Customer Service, Graphic Design, Strategic Planning, Time Management, Social Media Marketing, Adobe Creative Suite, Sales, Microsoft Word, Payroll, Photoshop, Small Business, Holistic Health, Accounts Receivable, Team Building, Blogging, Web Design, Accounts Payable, PowerPoint, Data Entry, Microsoft Office, Management, CRM, Team Leadership, Public Speaking, Business Networking, Editing, Photography, Skin Care, Reflexology, Email Marketing, Social Media, Leadership, Event Planning, Advertising, Social Networking
Education
Community College of RI 1996 — 1997
certification, Certified Nursing Assistance
Arthur Angelo's School of Cosmetology 1989 — 1991
license, Esthetics
Rhode Island College 1987 — 1989
Bachelor of Arts (BA), Music Education
COVENTRY HIGH SCHOOL 1984 — 1987
Diploma, Pre college Medical, 3.8
Cox Communications January 2015 - Present
Cox Communications October 2012 - January 2015
Cox Communications October 2010 - October 2012
Cox Communications September 2003 - October 2010
Cox Communications January 1999 - September 2003
Skills
Call Center, Customer Experience, Call Centers, Telecommunications, Sales Operations, Customer Retention, Customer Satisfaction, Cross-functional Team..., Direct Sales, Account Management, Process Improvement, Sales Process, Solution Selling, Sales, Sales Management, Team Leadership, Team Building, Operations Management
Education
Rhode Island College
Bachelor of Arts (B.A.), Communications
Cox Communications June 2015 - Present
Bank of America June 2014 - May 2015
Georgia Institute of Technology August 2012 - May 2014
Ernst & Young June 2013 - August 2013
FMC Technologies January 2010 - January 2012
CH2M HILL January 2007 - January 2010
GE Energy February 2005 - January 2007
Washington Township Assessor's Office May 1999 - August 2003
Indiana Credit Union League September 1993 - May 1999
Skills
Mechanical Engineering, Six Sigma, Project Management, Analysis, Matlab, MathCAD, Minitab, Process Improvement, Cross-functional Team..., Modeling, Statistics, Data Analysis, Strategy, Simulations, Operations Management, Microsoft Project, Program Management, Strategic Planning, EES, StatTools, @Risk, Statistical Tools, Monte Carlo Simulation, Statistical Data..., Supply Chain, Supply Chain Management, Root Cause Analysis, Continuous Improvement, MS Project, Visio, Big Data, Analytics, Consulting, Kaizen, Theory of Constraints, Value Stream Mapping, Lean Manufacturing, Lean Six Sigma
Education
Georgia Institute of Technology 2012 — 2014
Master of Business Administration (MBA), 4.0
Georgia Institute of Technology 2006 — 2012
Masters of Science, Mechanical Engineering, 3.6
Purdue University 1999 — 2004
Bachelors of Science, Mechanical Engineering, 3.87
The Children's Workshop November 2014 - Present
NRI Community Services, Inc. and Affiliates June 2013 - Present
Resources for Human Development August 2011 - July 2013
Northeast Behavioral Associates November 2011 - August 2012
Southeast Museum of Photography January 2011 - May 2011
Cox Communications June 2010 - August 2010
Stadium Elementary School September 2006 - May 2007
Hugh B. Bain Middle School September 2006 - May 2007
Skills
Editing, Writing, Photoshop, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Creative Writing, Marketing, Grant Writing, Adobe Creative Suite
Education
Rhode Island College 2014 — 2016
Master's degree, Early Childhood Special Education
Stetson University 2007 — 2011
B.A., Fine Art, Education Minor
Cox Communications August 2014 - Present
Cox Communications February 2011 - Present
US Navy March 2006 - March 2010
Skills
Leadership, JavaScript, Troubleshooting, Windows, Team Leadership, Training, Agile Methodologies, Security, HTML, Linux, Visual Studio, Project Management, Java, Web Services, CSS, Microsoft Office, Call Centers, Visual Basic, Perl, MySQL, Programming, HTML 5, Military, Python, Telecommunications, XML, Visio, ASP.NET, VB.NET, VMware, jQuery, Open Source Software, Software Development, Sales, SQL, .NET, Batch Programming, VBScript, Open Office, CSS3, Evidence, Report Writing, VoIP, TCP/IP, SharePoint, Ubuntu, C#, Bash, Mobile Web Design, OBIEE
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BSIT), Information Technology, 3.5
Rio Salado College 2011 — 2011
Certificate broadband communications, Broadband Communications
Crystal Clear Surveillance Company January 2010 - Present
Harrahs New Orleans Casino November 2007 - Present
Cox Communications June 2003 - October 2007
Skills
Cabling, Troubleshooting, Security, Computer Hardware, CCTV, Access Control, Surveillance, Switches, Software Installation, Routers, Computer Network..., Wireless Networking, VPN, TCP/IP, Network Administration, Computer Repair, Gaming Industry, IP Cameras, System Administration, Networking, LAN-WAN, VoIP, Computer Maintenance, Casino, Windows Server, Gaming
Education
Remington College-Lafayette Campus 2001 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Xavier University of Louisiana 2000 — 2003
Biology Premed
Verizon March 2013 - Present
Cox Communications December 2010 - March 2013
Comcast Cable October 2008 - December 2010
Skills
Retention Management, Sales Management, Call Center, Coaching, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Exchange, Access, Telecommunications, Call Centers, Customer Experience, Customer Retention, Training, Management, Performance Management, Customer Satisfaction, Sales, Team Leadership, Team Building, Leadership, Program Management, Leadership Development
Education
Purdue University-North Central Campus 2004 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
VXI Global Solutions, LLC August 2014 - Present
Endurance International Group June 2010 - June 2014
Left Seat Restaurant April 2009 - February 2010
Cox Communications July 2007 - December 2008
Cox Communications March 2006 - July 2007
American Express September 2003 - April 2005
American Express September 2004 - January 2005
American Express October 2002 - September 2003
American Express February 2000 - October 2002
Skills
Call Center, Customer Service, Customer Experience, Team Leadership, Troubleshooting, Leadership, Technical Support, Analysis, Project Management, Training, Sales, Salesforce.com, Sales Operations, Team Management, Customer Satisfaction, Quality Assurance, Sales Management, Business Development, Networking, Coaching, Windows, Team Building, Program Management, Direct Sales, Telecommunications, Teamwork, SaaS, Process Improvement, Computer Hardware, Call Centers, Human Resources, Outlook, Management, Cross-functional Team..., Service Delivery, Microsoft Office, Customer Retention, Business Analysis, Product Management, Software Documentation, Microsoft Excel, Account Management, System Administration, Vendor Management, Operations Management, Six Sigma, Sales Process, Change Management, E-commerce, Databases
Education
Rio Salado College
Customer Service
London High School 1993 — 1997
Diploma with Honors
CNN August 2000 - Present
Forbes Travel Guide September 2012 - March 2014
Cox Communications March 2010 - May 2010
Peachtree Papers Magazine May 2008 - May 2009
Gannett/WMAZ-TV May 2006 - August 2007
KFBB-TV 1999 - 2000
Granite Broadcasting/Lin Television 1995 - 1999
WFND-TV 1994 - 1995
Purdue University 1993 - 1994
Skills
Video production, Writing, Copy editing, Broadcast Journalism, Online Journalism, Fundraising, Event Planning, Magazine Writing, Athletic Training, Copy Editing, Video Production, Editing, Video Editing, Video, Magazines, Field Producing, Investigative Reporting, Voice Over, Photography, Public Relations, Storytelling, News Writing, Breaking News, Producing, Journalism, Field Production
Education
Purdue University 1990 — 1994
BA
Culver Girls Academy 1988 — 1990
Findlay High School/Central Junior HS 1986 — 1988
Plimoth Plantation May 2014 - Present
Cox Communications February 2013 - May 2014
Best Buy April 2010 - September 2012
Newport Bay Club & Hotel September 2004 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Mac OS, Anthropology, Tourism, Hospitality, Retail, Store Operations, Time Management, Telecommunications, Social Media
Education
Rhode Island College 2010 — 2012
Bachelor of Arts (B.A.), Anthropology
University of Massachusetts Dartmouth 2002 — 2004
Cox Communications February 2014 - Present
Cox Communications September 1998 - June 2014
SCTE 2006 - 2010
Marcus Cable Corporate Office 1996 - 1998
General Instrument - (Motorola) 1994 - 1996
Cross Country Wireless 1991 - 1994
Skills
Telecommunications, ITIL Certified, Video, Project Management, Bandwidth, Spectrum Management, System Deployment, Program Management, Team Leadership, Product Management, Strategic Partnerships, Strategic Planning, Broadband, Integration, Vendor Management, Team Building, Business Development, Competitive Analysis, Change Management, Leadership, Mobile Devices, Management, Ethernet, IPTV, VOD, Troubleshooting, DOCSIS, Six Sigma, Digital Video, RF, Cross-functional Team..., ITIL, Fiber Optics, IP, Analysis, Optical Fiber, Network Design, Telephony, WiFi, Project Planning, Networking, Digital TV, Interactive TV, MPLS, Cable Television, Streaming Media, Network Engineering, Computer Network..., DWDM, Organizational...
Education
Webster University 2009 — 2014
MBA In Process, Business
Cox Communications Executive Foundation - Class of 2012 2012 — 2012
LEAD SAn Diego 2012 — 2012
San DIego Economic, Political, Infrastructure and Climate Studies, Leadership sponsored by San Diego LEAD
Webster University (AT) 2006 — 2008
BA, Business
Riverside City College 1989 — 1991
A.S., Business Administration
Dignity Health December 2013 - Present
Cox Communications January 2013 - October 2013
Banner Health June 2006 - January 2013
TGI Fridays May 2005 - July 2006
USAA July 2002 - May 2005
Buddy's May 2002 - June 2003
Preferred Credit Management February 2000 - July 2002
Skills
Employee Relations, Process Improvement, Microsoft Office, Customer Service, Social Media, Event Planning, Medical Terminology, Billing Systems, Finance, Financial Accounting, Typing, Ten Key, Windows, Windows 7, NextGen, Centricity, Call Center, PeopleSoft, Access, Inventory Management, Management, Research, Analysis, Customer Satisfaction, Human Resources, Time Management, Banking, Databases, Training, Team Building, Call Centers, Project Planning, Outlook, Team Leadership, SharePoint, Sales, Troubleshooting, Microsoft Word, Software Documentation, Microsoft Excel, Accounting, Invoicing, Leadership, Visio, Credit, Software Implementation, PowerPoint, Accounts Payable, Technical Support, System Administration
Education
Hutchinson High School 1988 — 1992
High School Diploma, General Studies
Rio Salado College
Telecommunications Technology/Technician
Bounce TV / Katz Broadcasting April 2014 - Present
Bounce TV February 2013 - March 2014
VideoArtis Productions January 1998 - 2013
Cox Communications June 2011 - March 2012
WSB-TV April 2011 - June 2011
WCCI September 2008 - April 2011
Comcast Spotlight November 1998 - July 2007
Freelancer January 1994 - January 2000
Skills
Final Cut Studio, Avid Media Composer, Avid, DVD Studio Pro, Final Cut Pro, After Effects, Dreamweaver, Photoshop, Avid Newscutter, I-News, Adobe Creative Suite, Video Production, Video, Post Production, Commercials, Advertising, Television, Broadcast, Editing, Film, Camera, Videography, Non-linear Editing, New Media, Broadcast Television, Digital Media, Producing, Media Production, HD Video, Video Editing, Web Video, Premiere, Film Production, Documentaries, Reality
Education
Rider University 1990 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Rider University 1990 — 1994
BA, Communications
MetLife Annuities November 2014 - Present
Robert Half August 2014 - October 2014
Robert Half August 2014 - August 2014
Cox Communications April 2013 - June 2013
Skills
Community Outreach, Research, Microsoft Office, Budgets, Public Speaking, Nonprofits, Microsoft Excel, Customer Service, Sales, Event Planning, Marketing, Recruiting, Peer Mediation, Social Services, Human Resources, Account Management, Technical Recruiting, Training, Leadership, Management
Education
Rhode Island College 2006 — 2006
Community College of RI 1992 — 1993
Meridien Telecom Solutions/Cox Communications May 2015 - Present
Cox Communications September 2007 - November 2014
Cox Communications September 2007 - February 2012
Crossroad Merchandising/Home Depot February 2003 - April 2007
Data Cabling Service January 2004 - February 2005
DPAC Technologies December 2001 - August 2003
Skills
Customer Service, Leadership, Management, Call Centers, Networking, Operations Management, Time Management, Quality Assurance, Analysis, Technical Support, Human Resources, Forecasting, Process Scheduler, Strategy, Retail, Teamwork, Sales, Telecommunications, Public Speaking, Team Building, Data Entry, Account Management
Education
Rio Salado College 2014 — 2017
Associate of Science (AS)
Rancho Santiago College 1990 — 1993
Trade
US Airways March 2011 - Present
Integrated Wire Services LLC January 2009 - December 2010
Cox Communications November 1984 - December 2009
BKT Communications Inc. January 2001 - December 2007
Arizona Army National Guard August 1996 - August 2002
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Low Voltage, Central Vacuum, Internetworking, Staff Supervision, Microsoft Office, Computer Proficiency, Small Business, HTML, Direct Sales, Technical Support, Sales, Human Resources, Call Centers, Time Management, Training, Teamwork, Team Leadership, Cold Calling, Wireless, Security, Employee Training, Networking, Customer Experience, Interviews, Social Networking, Leadership, Telephone Skills, Team Building, Process Scheduler
Education
Rio Salado College 2011 — 2014
Associate's degree, General Studies
Heidelberg American High School 1967 — 1972
HS Diploma, General Studies
Currently seeking new opportunities July 2015 - Present
Cars.com June 2012 - July 2015
Cox Communications October 2004 - July 2012
Cox Media Group October 2004 - March 2008
Skills
Sales Process, Salesforce.com, Direct Sales, Sales Management, Online Advertising, New Business Development, Advertising, Account Management, Sales, Sales Operations, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Customer Acquisition, Customer Engagement, Customer Support, Customs Regulations, Online Marketing, Online Research, Sales Presentations, Online Reputation..., Online Lead Generation, Merchandising, Advertising Sales, Online Databases, Online Marketing..., Cold Calling, Email Clients, Presentations, Forecasting, Technology, SEO, SEM, Accounts Receivable, Account Planning, Reviews, Revenue Recognition, Market Share, Up-selling, Websites, Website Updating, Renewals, Revenue Forecasting, Revenue Analysis, Consulting, Relationship Management, Media Relations
Education
Radford University 2000 — 2004
Bachelor of Applied Science (BASc), Business Administration and Management, General
Cave Spring High School 1994 — 1998
Advanced Studies, General Studies
Residential Mortgage Solutions, LLC August 2013 - Present
Nutrishop May 2012 - December 2012
Power Plus June 2005 - August 2011
Cox Communications October 1999 - June 2005
United States Marine Corps October 1995 - October 1999
Skills
Operations Management, Project Management, Profit and Loss..., Quality Assurance, Team Building, Customer Service..., Problem Solving, Company Launch, Process Improvement, Change Management, Management, Customer Service
Education
World Instructor Training School
Health and Physical Education/Fitness
United States Marine Corps
Military and Strategic Leadership
Riverside Community College
General Studies
Cox Communications April 2002 - Present
Skills
Customer Satisfaction, Telecommunications, Customer Service, Customer Experience, Customer Retention, Broadband, Sales, Social Media, Outlook
Education
Rhode Island College
Cox Communications June 2014 - Present
Best Buy September 2013 - June 2014
Best Buy July 2012 - September 2013
Best Buy November 2011 - July 2012
Best Buy July 2011 - November 2011
Best Buy October 2009 - July 2011
Skills
Retail, Customer Service, Customer Satisfaction, Merchandising, Inventory Management, Store Management, Loss Prevention, Microsoft Office, Visual Merchandising, Sales, Customer Experience, Retail Sales, Time Management, Inventory Control, Computer Hardware, Store Operations, Profit, Big Box, Planograms, POS, Cashiering, Shrinkage, Driving Results, Hiring, New Store Openings, People Development, Multi-channel Retail, Training, Employee Training, Merchandise Planning, Recruiting, Inventory, Interviews, Team Building, Management, Sales Management, Leadership, P, Strategic Planning, Coaching, Sales Operations, Performance Management, Team Leadership, P&L, Customer Retention, Account Management, Multi-Unit, Multi-Unit Management, Forecasting, Teamwork
Education
Richard Bland College of the College of William and Mary
Bachelor's Degree
Richard Bland College of the College of William and Mary
Cox Communications March 2015 - Present
West Warwick School Department October 2014 - March 2015
Cox Communications September 2013 - August 2014
Cox Communications April 2012 - August 2013
Exeter-West Greenwich Regional School District September 2008 - April 2012
Academic Advantage October 2009 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Call Centers, Negotiation
Education
Rhode Island College 2006 — 2008
Bachelor's Degree, Elementary Education and Teaching, State Certification grades 1-6
Rhode Island College 1987 — 1991
Bachelor's Degree, Industrial Technology/Technician, Minor Electronics
Arcstream July 2014 - Present
Cox Communications November 2012 - July 2014
Crime Prevention Security Systems 2011 - 2012
CVS Caremark Corporation July 2006 - February 2011
The Pantry April 2005 - June 2006
Global Tel Link June 2003 - April 2005
AFA Protective Systems, Inc. February 1999 - February 2003
ADT Security Services October 1988 - January 1999
Times Square Department Stores June 1988 - October 1988
Tandy Corporation October 1984 - June 1988
Skills
Financial Analysis, Management, Customer Service, Computer Repair, Electronics Repair, Microsoft Excel, Loss Prevention, Time Management, Payroll, Inventory Control, Customer Support, Sales, Training, Troubleshooting, Microsoft Office, Microsoft Word, Protective Services, Burglar Alarm, Fire Alarm, Retail Banking, Retail Sales, Record Maintenance, Bookkeeping, Personnel Management, PC Anywhere, XNET, Service Desk, Service Management, Telecommunications, Dispatching
Education
The Manus Group 2012 — 2012
Certificate of Achievement, Successful Completion of the Professional Sales Program
NRI Schools 1993 — 1995
Certificate, Digital Electronics Servicing, 3.7
Queensborough Community College 1980 — 1983
Associate of Science (A.S.), Computer Science, 2.7
Veterans security March 2012 - Present
CVS Caremark Corporation December 2013 - August 2014
CVS/Caremark November 2012 - December 2012
Wallgreens Pharmacy Warehouse July 2012 - October 2012
Pace October 2011 - March 2012
Veterans Security January 2010 - October 2011
American Valet January 2008 - January 2010
Security World Network LLC August 2008 - July 2009
Cox Communications April 2008 - August 2008
Skills
Windows XP Pro, Microsoft Excel, Networking, Customer Service, PowerPoint, Microsoft Word, Computer Repair, Always Punctual, Cashiering, Computers, Computer Proficiency, Windows Vista, Communication, Data Entry, Home Networking, Microsoft Office, Inventory Management, Drawing, Internet Troubleshooting, Electronics, Fast Learner, Reliable, Positive Energy, Christianity, CAD/CAM, 3D rendering, 2D graphics, 2D art, 2D to 3D conversion, Guns, Computer Maintenance, Wireless Networking, LAN-WAN, Swimming, Windows 7, GIMP, Avast, Love Of Learning, Electronic Components..., Graphic Arts, Technical Support, Pharmaceutical Industry, Prescription Drugs
Education
Arizona Pharmacy Alliance 2010 — 2010
Pharmacy tech cert., Pharmacy, 4.0
Rio Salado College 2005 — 2007
N/A, English 063-101, 3.8
Cox Business March 2007 - Present
Cox Communications 1990 - 2007
Skills
Marketing Communications, Marketing Strategy, Marketing, Copywriting, Creative Direction, Direct Marketing, B2B
Education
Quinnipiac University 1986 — 1990
Bachelor of Science, Marketing
Cox Communications March 2013 - Present
Best Buy October 2009 - October 2012
Best Buy June 2008 - October 2009
Best Buy June 2006 - June 2008
Best Buy October 1998 - June 2006
Cendant March 1997 - October 1998
Gilbert Engineering Company 1996 - 1997
GE Travel Center 1993 - 1996
Hoffman Travel 1989 - 1993
Skills
Computer Repair, Cable Networks, Cable Television, Sales Management, Managed Services, Customer Service, Business Travel, Retail Sales, Technical Support, Technical Leadership, Customer Experience, Customer Satisfaction, Customer Retention, Call Centers, Wireless Networking, Cabling, Revenue & Profit Growth, Sales Leadership..., Sales Rep Training, Event Planning, Certified Travel..., Contract Negotiation, Tour Booking, Sales Operations, Training, Troubleshooting, Leadership, Team Leadership, Management
Education
Rio Salado College 2012 — 2014
General Studies
Venice High School 1981 — 1984
General Studies, Commercial Arts
SAP September 2014 - Present
Cox Communications June 2014 - September 2014
Cox Communications September 2012 - June 2014
Thackston & Olson, PC October 2008 - September 2012
Davis Designs, LLC May 1999 - October 2011
Eurocraft Group of Companies, LLC January 1999 - June 2007
CDC June 1996 - December 1998
Skills
Budgets, Team Building, Technical Writing, Copywriting, Project Management, Leadership, Social Media, Marketing, Training, Advertising, Editing, Management, Web Design, User Experience, E-commerce, Adobe Creative Suite, Management Consulting, Strategy, Human Resources, Start-ups, Microsoft Office, SharePoint, Process Improvement, Business Development, Program Management, Consulting, Strategic Planning, Customer Service, Sales, Team Leadership
Education
Purdue University 2013 — 2015
Master’s Degree, Educational/Instructional Technology, 4.0
The University of Georgia 1999 — 2000
Web Design Certification
The University of Georgia 1994 — 1997
Bachelor of Science, Biology
Newbold College 1993 — 1994
Biology
Cox Communications March 2013 - Present
CC-OPS November 2008 - September 2012
IBM January 1998 - October 2008
Skills
Service Delivery, IT Service Management, ITIL, Change Management, Service Management, IT Outsourcing, Outsourcing, People Management, Incident Management, Customer Satisfaction, Customer Relations, IT Strategy, IT Management, Project Delivery, Vendor Management, Operations Management, Resource Management, Business Management, Business Process..., Licensed Health Producer, Healthcare IT, Sla, Management, Project Management, Program Management, Lean Management, System Deployment, Troubleshooting, Customer Experience, Broadband, 4 Disciplines of..., Leadership, Technical Support, Call Centers, IT Operations, PMP
Education
Regent University
Leadership - In Progress, Organizational Leadership
CLC 1995 — 1996
Associate's degree, Computer Science
Winged Coyote January 2011 - Present
TechTarget November 2007 - December 2008
CRH Consulting October 2007 - February 2008
Cox Communications February 2007 - May 2007
Sprite Animation Studios January 2005 - November 2006
NFL Creative Services September 2004 - January 2005
Skills
HTML, Photoshop, Traditional Animation, Illustrator, Illustration, Layout, Graphic Design, Storyboarding, Logo Design, InDesign, Art Direction, Adobe Creative Suite, Animation, Character Animation, Children's Books, Art, Dreamweaver, Photography, Mac & PC platforms
Education
Rhode Island School of Design 2007 — 2011
Certificate, Comic + Sequential Art, Children's Book Illustration
Smith College 2000 — 2004
Bachelor of Arts, Studio Art, Minor East Asian Studies
iConvergence January 2008 - Present
Cox Communications March 2005 - December 2007
EATEL 2001 - 2005
Skills
Cisco, FCoE, Routing, Switches, Nexus, Unified Communications, Routing Protocols, MPLS, VoIP, Ethernet, Video Conferencing, Wireless, Routers, Cisco Technologies, Networking, Sales Operations, Managed Services, LAN-WAN, IP, Cloud Computing, Data Center, Telephony, HP, WAN, VMware, T1, Telecommunications, Network Architecture, Product Marketing, Channel Partners, Optical Fiber, Storage, Network Design, Cisco Call Manager, Solution Selling, Co-location, Virtualization, Direct Sales, Network Security, Professional Services, SIP Trunking, SaaS, Telepresence, Pre-sales, Internet Services, Broadband, Storage Area Networks, Wireless Networking, Disaster Recovery, Metro Ethernet
Education
Remington College-Lafayette Campus 1992 — 1994
Associate's degree, Electrical and Electronics Engineering
Remington College-Lafayette Campus 1992 — 1994
Associate Degree in Electronics, Electrical, Electronics and Communications Engineering
Firestarter Consulting May 2008 - Present
Tulane University School of Continuing Studies August 2010 - Present
Goldman Sachs 10,000 Small Business Initiative June 2012 - February 2014
Goldman Sachs 10,000 Small Business Initiative April 2012 - June 2012
610 Stompers August 2009 - April 2012
E-Claim.com, LLC February 2009 - December 2009
Broadpoint August 2003 - May 2008
PetroCom 2003 - 2008
Advent Networks 2000 - 2001
Cox Communications 1997 - 2000
Skills
Strategic Planning, Start-ups, Business Development, Entrepreneurship, Business Strategy, Venture Capital, Project Management, Marketing Strategy, Product Management, Business Planning, Program Management, Management Consulting, New Business Development, Strategy, Product Development, Competitive Analysis, Team Leadership, Process Improvement, Public Speaking, Financial Modeling, Small Business, Leadership, Nonprofits, Marketing, Fundraising, Financial Analysis, Negotiation, CRM, Management, Sales, Strategic Partnerships, Recruiting, Telecommunications
Education
Tulane University - A.B. Freeman School of Business 1995 — 1997
MBA
Rensselaer Polytechnic Institute 1988 — 1992
BS
Cox Communications January 2015 - Present
Cox Communications August 2004 - January 2015
Oklahoma District Attorneys Council August 2003 - August 2004
Sprint PCS May 1999 - September 2001
IBM May 1994 - May 1999
Skills
CompTIA A+ Certification, CompTIA Network+..., Microsoft MCP, ITIL v3 Foundations..., Cisco Technologies, CompTIA, Microsoft Certified..., Windows Server, Network Engineering, Customer Support, Cisco IOS, Customer Service, Broadband, Troubleshooting, Active Directory, Disaster Recovery, Project Management, Network Administration, Team Leadership, Wireless Networking
Education
Richland College 2001 — 2003
Associate's degree in Unix Administration, Information Technology
Harrah High School 1989 — 1992
University of Connecticut January 2011 - Present
Cox Communications 2000 - 2010
Skills
Higher Education, University Teaching, Statistics, Teaching, Research, Student Development, SPSS, Data Analysis, Tutoring, Public Speaking, Training
Education
University of Connecticut 2011 — 2013
Master of Arts (MA), Communication
Rhode Island College 2007 — 2010
Bachelor of Arts (BA), Communication and Media Studies
National Grid September 2014 - Present
National Grid January 2005 - Present
Cox Communications January 1996 - January 2005
Skills
Energy, Energy Efficiency, Renewable Energy
Education
Rhode Island College 1988 — 1991
Bachelors, Pyschology
Cox Communications 1998 - Present
WLNE-TV 1996 - 1998
Skills
Broadcast, Video Production, Media Relations, Video, Television, Advertising, Radio, Digital Media, Broadcast Television, Final Cut Pro, New Media, Video Editing, Press Releases, Voice Over, Digital Video, Entertainment, Copywriting, Journalism, Media Planning
Education
Rhode Island College
Bachelor's degree, Mass Communication/Media Studies
Comcast Cable November 2012 - Present
Cox Communications 2007 - 2012
End-2-End Communications October 2006 - April 2007
Skills
Telecommunications, Call Centers, Broadcast, Troubleshooting, Video, Broadband, VOD, Technical Support, IPTV, Customer Service, Social Media, Radio, Video Production, VoIP, Television, Video Editing, Broadcast Television, Microsoft Office, Digital Media
Education
Rio Salado College 1997 — 1998
Telecommunications Technology/Technician
Edward O. Sullivan Photography 2001 - Present
Island Def Jam Music Group February 2011 - Present
Cox Communications 2004 - 2008
CNN May 1988 - September 1993
Skills
Photojournalism, Portrait Photography, Commercial Photography, Portraits, Event Photography, Photos, Sports Photography, Travel Photography, Digital Photography, Lightroom, Studio Lighting, Fine Art Photography, Headshots, Studio Photography
Education
Rhode Island School of Design 1985 — 1989
Bachelor of Fine Arts (BFA), Photojournalism
Sawyer School 1987 — 1989
Associate of Arts (AA), Media Communications & Production
Cox Communications July 2013 - Present
Exotic Tans May 2013 - July 2013
VIP Fit Clubs July 2011 - May 2013
West Bay Collaborative October 2006 - June 2012
BodyFit (PowerHouse Gym) September 1998 - July 2011
Skills
Customer Service, Team Building, Coaching, Sales Management, Fitness, Sales, Personal Training, Management, Public Speaking, Wellness, Marketing, Increasing Sales Revenue, Customer Retention
Education
Rhode Island College 1997 — 2002
Bachelor of Science (BS), Health Education
Johnston Senior High School 1993 — 1997
Cox Communications April 2014 - Present
Cox Communications March 2013 - March 2014
Cox Communications February 2012 - March 2013
Cox Communications September 2012 - January 2013
Cox Communications June 2011 - January 2012
Wheeling Island Gaming October 2007 - May 2011
Cox Communications February 2005 - May 2007
Skills
Customer Retention, Customer Service, Telecommunications, Wireless, Call Centers, Broadband, VoIP, IP, Accounting, Telephony, Customer Experience, Vendor Management, Technical Support, Cabling, T1, Direct Sales, Troubleshooting
Education
University of Phoenix 2006 — 2008
M.B.A., Marketing
Rhode Island College 1999 — 2004
Bachelor of Arts (B.A.), Classical Guitar
Cox Communications October 2004 - Present
Education
Radford University 2002 — 2004
SolarCity April 2015 - June 2015
Ultimate Fighting Championship March 2009 - January 2015
World Wrestling Entertainment March 2006 - March 2009
Starz Entertainment October 2004 - February 2006
Cox Communications October 2000 - October 2004
Skills
Social Media Marketing, Advertising, Integrated Marketing, Social Media, Digital Media, Television, Marketing Communications, Entertainment, Digital Marketing, Broadcast, Public Relations, Media Relations, Online Advertising, Event Management, Media Buying, Sports Marketing, Sponsorship, Social Networking, Brand Management, Creative Direction, Media Planning, New Media, Marketing, Affiliate Management
Education
Rhode Island College 1989 — 1994
Bachelor’s Degree, Communications
Magellan Health August 2013 - Present
Bank of America January 2010 - August 2013
Cox Communications October 2008 - January 2010
Beyond Management Inc May 2007 - January 2010
Fidelity Investments 2006 - 2007
Kforce Consulting 2003 - 2006
Skills
Solaris, Apache, VMware, Virtualization, Servers, Weblogic, Unix, Shell Scripting, WebLogic, Middleware, Java Enterprise Edition, SDLC, Vendor Management, Enterprise Architecture
Education
Rhode Island College 1998 — 2001
BS, Computer Information Systems
COX COMMUNICATIONS June 2008 - Present
SPRINT-NEXTEL November 1999 - June 2008
Skills
Event Planning, Microsoft Office, Social Media, Customer Service, Microsoft Excel, Photography, Training, Social Networking, Event Management, Marketing, Management, Outlook, Editing, PowerPoint, Microsoft Word, Sales, Team Building
Education
Radford University 1998 — 1999
Chantilly High School 1994 — 1998
Cox Communications June 2009 - Present
Rose and Womble Realty November 2005 - July 2009
Superior Builders LLC November 2005 - June 2009
Trader Publishing Employment September 2004 - September 2005
Allied Health Technology Associates October 1998 - June 2004
Nabisco Biscuit Company August 1998 - August 1999
Skills
Sales, Telecommunications, New Business Development, Customer Service, Territory Management, Contract Negotiation, Social Media Marketing, Budgets, Account Management, Strategic Planning, Contractors, Team Building, Process Improvement, Real Estate Investment..., Licensed realtor, Licensed contractor, Real Estate Transactions, Real Estate Marketing, Nonprofits, Advertising Sales, Advertising, Territory Account..., Territory Development, Home Improvement, Marketing
Education
The College of William and Mary 2011 — 2014
Master of Business Administration (MBA), Master of Business Administration
Radford University - College of Business and Economics 1993 — 1997
Bachelor of Applied Science (BASc), Communications
Connections Education September 2015 - Present
Corpse Run Gaming January 2012 - Present
Rasmussen College and Online Education February 2015 - September 2015
AT&T January 2008 - January 2009
Cox Communications January 2007 - January 2008
CMA Communications January 2001 - January 2006
Skills
Adobe Creative Suite, Flash, Graphic Design, Illustration, Illustrator, InDesign, Web Design, Customer Service, Photoshop, Troubleshooting, Microsoft Office, Technical Support, Networking, Windows, Photography, Graphics, Telecommunications, Video Editing, Audio Editing, 3D Studio Max, Mudbox, Maya, Sketchbook Pro
Education
Rasmussen College-Florida 2011 — 2015
Digital Design and Animation
University of New Orleans 1992 — 1993
Communications
Telecommunications January 2009 - Present
Wesley G. Neal, Inc. January 2009 - Present
NJWG Enterprises, LLC. February 2008 - Present
Cox Communicatons 1993 - 2009
Cox Communications June 1993 - December 2008
Skills
Business Development, B2B, Leadership, Sales, Broadband, Telecommunications, Strategic Partnerships, Video, SIP Trunking, Telephony, Internet Services, Product Management, Customer Experience, Call Center, Wireless, Call Centers, IP, Managed Services, Solution Selling, Strategic Planning, Vendor Management, VoIP
Education
Virginia Tech, George Washington, and Mich. State 1980 — 1992
telecommuncations studies
Radford University - College of Business and Economics 1973 — 1980
2 BS degrees, Economics and Bus. Fin.
Cox Communications July 2015 - Present
Comcast Cable Communications Inc August 2011 - December 2014
Comcast Cable Communications Inc April 2009 - August 2011
Comcast Cable Communications Inc March 2004 - April 2009
Comcast Cable Communications Inc March 2003 - October 2004
Comcast Cable Communications Inc April 1999 - March 2003
Skills
Telecommunications, Disaster Recovery, Data Center, Management, IT Management, Networking, Technical Support, Vendor Management, Program Management, Servers, Call Centers, Cisco Technologies, Active Directory, TCP/IP, Cross-functional Team..., Project Management, VoIP, Integration, Testing, Network Administration, Call Center, Virtualization, Leadership, Asset Life Cycle..., Data Center Operations, Budget Management, Vendor Relationship..., Employee Learning &..., Employee Engagement, System Migration, Troubleshooting, Team Leadership, Process Improvement, Information Technology, IT Operations, ITIL, Hardware, Infrastructure, Team Building, Cloud Computing, Telephony, Strategy, Training, Change Management, Service Delivery, Help Desk Support, Customer Satisfaction, Customer Service, IP, Enterprise Software
Education
Rivier University 1996 — 2002
Master's Degree, Computer Information Systems
Springfield College 1991 — 1995
Bachelor of Science, Business Management
Cox Communications October 2014 - Present
Cox Communications 2012 - 2014
Cox Communication March 2007 - April 2011
Skills
Customer Service, Sales, Technical Support, Management, Call Centers, Customer Satisfaction, Team Leadership, Customer Retention, Troubleshooting, Training, Process Improvement, Account Management
Education
Universidad Autónoma de Baja California 2002 — 2005
Internacional Business
Rio Salado College
Accounting and Business/Management
Rose and Womble Realty April 2013 - Present
Resort Management Inc - East Coast Surfing Championship January 2009 - Present
Dominion Enterprises November 2011 - March 2013
Seo Bounty April 2011 - July 2011
Ocean Breeze Waterpark May 2003 - April 2011
Independent Contractor 2009 - 2011
Wells Fargo Financial June 2009 - August 2009
Radford University 2007 - 2009
Cox Communications 2008 - 2008
Skills
Social Media Marketing, Corporate Blogging, Customer Service, Facebook Marketing, Facebook Fan Page..., Pinterest, Omniture, Oracle Applications, Newsletter Production, Copywriting, SEO, SEO copywriting, Social Skills, Supervising, Email Newsletter Design, Facebook, Marketing, Social Media, Blogging, Newsletters, Online Marketing, Advertising, CRM, Sales, B2B, Social Networking, Competitive Analysis, Management, Leadership, Online Advertising, Business Development
Education
Alpha College of Real Estate 2013 — 2013
Real Estate License, Real Estate
Radford University 2005 — 2009
B.B.A, Marketing
First Colonial High School 2001 — 2005
Production Management and Operations for Leading Sports Networks 1991 - Present
Game Creek Video, LLC September 2013 - September 2015
Turner Sports February 2008 - September 2013
ESPN, NBA and other Networks 1991 - September 2013
Cox Communications January 2003 - August 2013
Rhode Island 2006 - July 2013
NESN September 2005 - 2008
WNBA Connecticut Sun May 2006 - 2007
ESPN October 1996 - October 2003
NBC News April 1991 - October 1996
Skills
Television, Journalism, Broadcast, Public Relations, Event Planning, Creative Writing, Public Speaking, Video Production, Video Editing, Social Media, Marketing Strategy, Fitness, Sports, Post Production, Fitness Training, Storytelling, Broadcast Television, Video, Camera, Videography, Broadcast Journalism, Entertainment, Online Advertising, Teaching, Marketing, Radio, Digital Media, HD Video, Media Production, Avid, Producing, New Media, Event Management, ENPS, Camera Operating, Avid Media Composer, Digital Video, Radio Broadcasting, Camera Operation
Education
Rhode Island College 1987 — 1991
BA, Mass Communications
Self-employed 2001 - 2015
Cox Communications May 2013 - June 2014
Skills
Microsoft Certified..., Bilingual Communications, Microsoft SQL Server, Management, Microsoft Office, Help Desk Implementation, Cloud Computing, Mathematica, Statistical Modeling, Statistical Data..., Start-ups
Education
Regis University 2008 — 2013
Bachelor’s Degree, Business Administration and Management, General, 3.86
Cox Communications. February 2012 - Present
Boys and Girls Club SouthSide Hampton Roads January 2014 - Present
Cox Communications, Virginia 2004 - 2012
Cox Communications, New England 1999 - 2003
Cox Communications, Greater Hartford Connecticut February 1988 - 1999
Skills
Process Improvement, Leadership, Leadership Development, Employee Engagement, Telecommunications, Employee Relations, Team Leadership, Cross-functional Team..., Six Sigma, Operational Excellence, Customer Experience, Organizational..., Culture Change, Public Speaking, Economic Development
Education
Regent University 2014 — 2016
MAOL, Master of Arts Organizational Leadership
Cox Enterprise Executive Leadership Program
ELP, Executive Leadership
LEAD Virginia, Class of 2015
Saint Leo University
BA, Business Administration
Echo Daily Inc. March 2014 - Present
Solomon Granite & Marble, Inc. September 2009 - Present
Southern Rhode Island Chamber Of Commerce 2013 - Present
Paychex March 2012 - December 2013
WorldPay August 2011 - March 2012
First Data Merchant Services February 2005 - August 2008
Cox Communications June 2003 - February 2005
Skills
Sales, Sales Process, Sales Presentations, Salesforce.com, Account Management, Selling, Insurance, Solution Selling, Marketing, Referral Networking, Referral Development, Business Networking, Merchant Services, New Business Development, Sales Management, B2B, Networking, Territory Account..., Marketing Analytics, Territory Startup &..., Territory Optimization, Consultative Selling..., Building Strong..., Management, Customer Service, Training, Direct Sales, Business Development, Cold Calling
Education
Rhode Island College 2000 — 2003
Bachelors, Management and Technology
Cox Communications August 2002 - Present
Virginia Cable Telecommunications Association 1997 - 2002
National Exchange Carrier Association 1992 - 1997
National Association of Regulatory Utility Commissioners 1989 - 1992
Skills
Leadership, Government, Public Relations, Telecommunications, Media Relations, Strategic Communications, Management, Broadband, Digital Video, Crisis Communications, Strategy, Political Campaigns, New Media, Corporate Communications, Public Affairs, Speech Writing, Digital Media, Internal Communications, VOD, Strategic Partnerships, Strategic Planning, Program Management, Product Management, Team Building, Event Management, Broadcast, Marketing, Integrated Marketing, Public Speaking, Policy, Nonprofits, Cable Television
Education
University of Georgia - Terry College of Business 2013 — 2013
Certificate in Business Leadership, Cox Communications Executive Development Program
University of Virginia- Sorensen Institute for Political Leadership
Political Leaders Program Fellow
Cox Enterprises Executive Leadership Program
ELP, Executive Leadership
Harvard Business School 2007 — 2007
Executive Education, CTAM University Executive Management Program
Women In Cable & Telecommunications
Betsy Magness Leadership Institute (BMLI) Fellow
Randolph-Macon Woman's College
B.A., Politics
Mesa Public Schools August 2009 - Present
Cox Communications July 2011 - Present
Mesa Public Schools
Skills
PHP, Laravel, MYSQL, HTML, CSS, Web Servers, Bootstrap, Codeigniter, jQuery, Vagrant, Git, Github, Linux, Virtual Machines, VirtualBox, VMware Workstation
Education
Rio Salado College
System, Networking, and LAN/WAN Management/Manager
LexisNexis June 2014 - Present
Shaw Industries September 2013 - June 2014
Cox Communications February 2013 - July 2013
Centers for Disease Control and Prevention November 2010 - February 2013
Freelance February 2010 - June 2011
Pearson March 2009 - August 2010
CSG Systems 2005 - 2008
Pearson Education 2005 - 2005
The Turtle Company February 2002 - December 2004
Troll Publishing 1998 - 2001
Skills
Adobe Creative Suite, Graphic Design, CSS, InDesign, Photoshop, HTML, Web Design, QuarkXPress, User Interface Design, Flash, Dreamweaver, JavaScript, User Experience, Interaction Design, Illustrator, Art Direction, User Interface, Graphics, Logo Design, Layout, Corporate Branding, Typography, Brochures, Advertising, Wireframes, Usability Testing, Usability, XHTML, WordPress
Education
Liit (liit.com) Montvale, NJ 2009 — 2009
Web Design Certification, Web Design
Ramapo College of New Jersey
2 years, Graphic Design
Cox Communications July 2007 - Present
Cox Communications September 2005 - July 2007
Skills
Java, SQL, PL/SQL, Unix Shell Scripting, Linux, CVS, SVN, Oracle, ICOMS, Cisco BTS, Nortel CS2K, Sigma Systems' Service..., Six Sigma, Microsoft Office, Cisco Technologies, Wireless, Unix, Integration
Education
Purdue University - Krannert School of Management 2001 — 2005
Bachelor of Science (B.S.), Industrial Management
Cox Communications February 2013 - Present
Doctors Digest LLC June 2006 - February 2013
KAS Direct LLC March 2010 - October 2010
Comcast June 2008 - August 2008
Skills
Dreamweaver, Microsoft Office, Illustrator, Flash, InDesign, Adobe Photodeluxe, Print Shop, Management, Competitive Analysis, Business Strategy, Customer Service
Education
Rider University 2005 — 2009
Bachelors, Public Relations
Syosset
Syosset
Syosset
Syosset
Cox Communications October 2007 - Present
Atria Senior Living Group September 2006 - April 2007
Our Lady of Perpetual Help Healthcare Center June 2002 - January 2006
Sentara Healthcare October 2001 - June 2002
Scalabrini Villa Health Care March 2000 - August 2001
Heritage Hills Healthcare Centre June 1995 - March 2000
Kent Nursing Home October 1988 - June 1995
US Navy August 1982 - July 1988
Skills
Process Improvement, Public Speaking, Inventory Management, Microsoft Excel, Budgets, Microsoft Word, Operations Management, Team Building, Customer Satisfaction, Healthcare, Project Management, Network Administration, Facilities Management, Purchasing, Training, Employee Relations, Event Planning, Military, Management, Customer Service, Leadership, Troubleshooting
Education
University of Rhode Island CCE 1989 — 1990
Certified Dietary Manager
Rhode Island College 1980 — 1982
liberal arts
Comcast Cable September 2014 - Present
Cox Communications August 2013 - August 2014
Training to You, Inc January 2013 - June 2013
Training to You, Inc May 2012 - January 2013
Bridgepoint Education July 2011 - May 2012
Starbucks Coffee Company August 2007 - November 2009
Skills
Social Media, Public Relations, Public Speaking, Speech Writing, Admissions, Higher Education, Adult Education, Career Counseling, Student Affairs, College Recruiting, Job Coaching, Student Engagement, Academic Advising, Student Financial Aid, Student Counseling, Networking, Lead Generation, Student Recruiting, Retaining Customers, Community Outreach, Campus, Job Search Strategies, Career Development, Recruiting, Nonprofits, Educational Leadership, Leadership Development, Workshop Facilitation, Customer Service, Program Development, Interviews, CampusVue, Grant Writing, Training, Staff Development, Teaching, Resume Writing, Conflict Resolution, Time Management, Curriculum Design, E-Learning, Program Management, Management, Coaching, Volunteer Management, Student Development, Enrollment Management, Curriculum Development, Instructional Design, Leadership
Education
University of Colorado at Denver 2010 — 2011
Communication, General
Regis University 2006 — 2010
Bachelor's degree, Philosophy, Communications
iBeam LLC 2012 - Present
South Seas Corporation December 2012 - June 2014
Platte Valley Medical Center October 2009 - March 2012
Equifirst / Integra October 2008 - April 2009
EquiFirst Corporation 2008 - 2009
AT&T October 2007 - April 2008
Louisiana Workman’s Compensation Corp January 2007 - June 2007
CenturyTel July 2006 - December 2006
Cox Communications January 2002 - July 2006
TEKSytems 2006 - 2006
Skills
Cisco Technologies, Routers, Switches, Network Design, VPN, OSPF, Network Engineering, TCP/IP, VoIP, BGP, Cisco IOS, Network Architecture, Cisco Routers, Servers, Technical Support, Data Center, Network Security, Troubleshooting, QoS, IP, Ethernet, VLAN, Windows Server, Broadband, Wireless, Computer Network..., CCNA, Networking, SNMP, Hardware, Frame Relay, Security, Solarwinds, Management, Disaster Recovery, Optical Fiber, Security Clearance, Project Management, Aruba Wireless, Aruba ClearPass, Aruba Airwave, Wireless Site Surveys, Fortinet, Palo Alto, IDS / IPS, Juniper, Netscreen, Wireless Security, Juniper Technologies, Firewalls
Education
Regis University 2000 — 2003
United States Marine Corps Communications and Electronics 1993 — 1994
Electrical, Electronics and Communications Engineering
Eureka High School
Liberty National Life Insurance Company June 2015 - Present
H&R Block December 2014 - June 2015
Cox Communications March 1998 - May 2014
Skills
Life Insurance, Customer Service, Term Life Insurance, Sales, Supplemental Health
Education
Remington College-Lafayette Campus 1998 — 1999
Associate of Science (A.S.), Business Administration and Management, General
Amazon Web Services April 2013 - Present
Telestream September 2010 - January 2013
Anystream December 2006 - September 2010
Cox Communications October 2005 - December 2006
Spirent Communications March 2001 - October 2005
Cais Internet 1998 - March 2001
Skills
Product Management, Go-to-market Strategy, Strategic Partnerships, Product Marketing, Channel, Enterprise Software, Sales Operations, Salesforce.com, Channel Handling, Salesforce Administrator, Digital Media, Integration, Telecommunications, Account Management, Channel Partners, Management, Sales Process, Business Alliances, Sales, Networking, Data Center
Education
Purdue University 1990 — 1993
BS, Management
University of Virginia - Darden Graduate School Executive Education 2001 — 2001
Building Alliance Competence
Cox Communications July 2015 - Present
The Coca-Cola Company October 2008 - July 2015
The Coca-Cola Company June 2004 - October 2008
The Coca-Cola Company December 1999 - June 2004
ACNielsen August 1997 - November 1999
Skills
Pricing, Marketing Mix Modeling, Forecasting, Business Analytics, Product Development, Marketing Research, Marketing Strategy, Behavioral Segmentation, New Product Validation, Big Data, Customer Insight, Program Management, Analytics, Analysis, Business Analysis, Cross-functional Team..., Nielsen, Strategy, Segmentation, Management, Shopper Marketing, FMCG, Trade Marketing, Leadership, Brand Equity, Competitive Analysis, Consumer Products, Product Innovation, Market Analysis, Pricing Strategy, Competitive Intelligence, Business Insights, Market Research, Quantitative Research, Consumer Insight, AC Nielsen, Price Elasticity, SAS programming, Advertising Research, Market Intelligence, Customer Analysis, Marketing Analytics, Strategic Thinking, Market Planning, Predictive Analytics, Consumer Behaviour
Education
University of Wisconsin-Madison 1994 — 1997
Masters of Science
Purdue University 1988 — 1993
Bachelor of Arts
Frankfort Highshool 1985 — 1988
Diploma
Cox Communications October 2007 - Present
Earthlink May 2007 - October 2007
Fannie Mae June 2005 - May 2007
QMX Support Services 2004 - 2005
AOL January 2000 - September 2003
SAIC August 1999 - January 2000
MCI August 1998 - September 1999
NCR February 1993 - July 1998
AT&T 1992 - 1994
D&B August 1992 - January 1993
Skills
Remedy, BMC Remedy, ITIL, SDLC, Unix, Requirements Analysis, IT Service Management, Telecommunications, Incident Management, Solution Architecture, Solaris, Integration, Improvisational Comedy, Entertainment, Change Management, Agile Methodologies, System Deployment, Cloud Computing, Data Center, Visio, Software Development, Disaster Recovery, Infrastructure, Vendor Management, Software Project..., Enterprise Architecture, PMP, IT Strategy, SharePoint, IT Management, TCP/IP, IT Operations, Virtualization, Security, Databases, Linux, Requirements Gathering, Business Intelligence, Architectures, SOA, Oracle, Perl, System Architecture
Education
Rutgers University-New Brunswick 1986 — 1988
Raritan Valley Community College 1984 — 1986
None, Psychology/ Philosophy
Franklin Township Public 1980 — 1984
Cox Communications June 2012 - Present
Citizens Bank February 2010 - June 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Project Management, Strategic Planning, Sales
Education
Rhode Island College 2005 — 2012
Bachelor of Science (B.S.), Finance, General
Rhode Island College 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Finance, General
Ericsson September 2009 - Present
Sprint PCS 2000 - September 2009
Cox Communications March 1998 - 2000
GTE 1991 - 1998
Verizon 1991 - 1998
Skills
Telecommunications, Wireless, Cellular Communications, LTE, CDMA, Computer Network..., 4G, Managed Services, 3G, Network Design, Microwave, WiMAX, SS7, UMTS, DWDM, GSM, VoIP, Ethernet, Wireless Networking, EVDO, Mobile Communications, Vendor Management, Fiber Optics, Optical Fiber, Switches, RF, Telephony, MPLS, IP, T1, Mobile Devices, WiFi, 2G, Transmission, Frame Relay, ATM networks, WCDMA, Network Engineering, Telecommunications..., RF Engineering, SIP, System Deployment, Routers, RAN, Telecommunications..., TCP/IP, WAN, DS3
Education
Workman High School 1984 — 1987
Rio Hondo College 1983 — 1984
StrechMedia LLC February 2013 - Present
WOW! Internet, Cable & Phone May 2014 - May 2015
Cox Communications December 2007 - December 2012
Cox Communications December 2007 - March 2011
Cox Communications 2004 - 2007
Cox Communications 2000 - 2003
MediaOne Communications 1997 - 1999
BellSouth Corporation 1995 - 1997
Hayes Corporation 1993 - 1995
Regina Corporation 1992 - 1993
Skills
P&L Management, Customer Acquisition, Establishing Market..., Product Development, Customer Experience..., Contract Negotiation, Digital Media, Strategic Partnerships, Product Management, Social Media, Game Theory, Marketing Strategy, Online Marketing, Market Research, Digital Marketing, Brand Development, SEO, Team Building, SEM, International Business, Acquisition Integration, Winning, Customer Experience, Competitive Analysis, Cross-functional Team..., Strategy, VOD, Start-ups, CRM, E-commerce, Marketing, Media Planning, Broadband, Management, Sales, Executive Management, Leadership, Online Advertising
Education
Rider University 1987 — 1991
Bachelor of Science BA, Business Administration and Management, General
Rider University
Bachelor of Science (B.S.), Business Administration and Management, General
Cox Business December 2011 - Present
AZDB December 2009 - July 2011
Phoenix Woman Magazine June 2006 - July 2008
Cox Communications April 2003 - March 2005
Qwest 2001 - 2003
WorldCom November 1990 - March 2001
Skills
Strategic Partnerships, Start-ups, Telephony, Strategic Planning, Community Development, National Accounts, Telecommunications, Leadership, Public Speaking, Sales, Management, Change Management, New Business Development, Team Building, Marketing, Advertising, Sales Management, Online Marketing, Training, Account Management, Fundraising, Public Relations, B2B, Marketing Communications, Solution Selling, Sales Operations, Business Development, Salesforce.com, Call Centers, Marketing Strategy, Selling, Contract Negotiation, Marketing Management, Social Media Marketing, Networking, Lead Generation, Direct Sales, Budgets, Sales Process, Strategy, Team Leadership, Social Media, CRM, Market Planning, Market Research, Product Marketing, Competitive Analysis, Product Management, Customer Retention, Online Advertising
Education
Rio Salado College 2009 — 2016
Currently attending
Cavalier High School 1978 — 1982
Roseau High School 1978 — 1981
FOX Sports West/Prime Ticket February 2014 - Present
ESPN February 2008 - January 2014
ESPN February 2008 - September 2010
Channel 4 San Diego/Cox Communications 1993 - 2008
Cox Communications 1993 - 2007
WLFI/LFI Productions 1984 - 1989
Skills
Video Production, Broadcast, Creative Direction, Television, Media Production, Video, HD Video, Production Managment, Video Editing, Broadcast Television, Producing, Post Production, Media Relations, Facebook, Sports, Social Media, Radio, Videography, Digital Video, Broadcast Journalism, Interviews, New Media, Digital Media, Field Producing, Non-linear Editing, ENPS, Camera, Reality, Storytelling
Education
Purdue University 1979 — 1983
Bachelor of Arts (B.A.), Mass Communications
Stuyvesant High School, New York City
Math/Science Advanced College Prep
Cox Communications 2003 - Present
cox communications 2000 - 2003
Skills
Vendor Management, IPTV, Wireless, Process Improvement, Management, Team Leadership, Leadership, Team Building, Broadband, Customer Service, Cross-functional Team..., Fiber Optics, VoIP, Telecommunications, Call Centers, Organizational..., Call Center, Customer Experience
Education
Rio Salado College
Certificate of Completion, Business Administration and Management.
Cox Communications February 2015 - Present
MIdtown Consulting Group January 2014 - February 2015
Midtown Consulting Group November 2009 - January 2014
The North Highland Company June 2005 - April 2006
HD Supply 2003 - 2005
The Home Deport 2002 - 2003
The Home Depot June 2000 - May 2002
Georgia-Pacific LLC April 1998 - November 1999
Accenture June 1996 - April 1998
General Electric May 1990 - July 1995
Skills
Change Management, Business Process..., Organizational Design, Strategic Planning, Project Management, Talent Management, Management Consulting, Cross-functional Team..., Employee Engagement, Team Building, Leadership, Management, Business Strategy, Workshop Facilitation, Business Transformation, Training, Consulting
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1993 — 1996
MBA, Human Resource Management
Siena College 1986 — 1990
BS, Marketing/Management
Cox Communications December 2008 - Present
CLARITY OMS May 2004 - December 2008
ABSolute Integrated Solutions 2001 - 2004
ValueOptions 1993 - 2001
Skills
Strategy, Leadership, Management, Training, Process Improvement, Start-ups, Project Management, Analysis, Marketing, Strategic Planning, Market Research, SDLC, Business Process, Data Analysis, Account Management, 4 Disciplines of..., Six Sigma
Education
Regent University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Saint Leo University 1983 — 2000
Bachelor, Accounting
Cox Communications July 2007 - Present
Perficient August 2006 - July 2007
Digital Consulting & Software Services March 1991 - July 2006
Boeing August 1989 - February 1991
Skills
Enterprise Architecture, Business Intelligence, Software Development, Management, Telecommunications, Leadership, Database Design, Architectures
Education
Purdue University 1985 — 1989
BSEE
Saint Louis University High School 1981 — 1985
College Preparatory
ValleyNet December 2006 - December 2014
Cox Communications October 2004 - January 2005
NTELOS February 1975 - April 2002
Skills
Colocation, Telecommunications, Managed Services, Sales Management, Start-ups
Education
Radford University - College of Business and Economics
BBA, Business Management
Private 2006 - Present
Level 3 Communications October 2010 - February 2012
Cox Communications July 2004 - June 2006
Aerie Networks 2000 - 2001
Enron Broadband Services August 1998 - August 2000
Level 3 Communications 1998 - 1998
MFS Network Technologies, Inc. / MFS Transportation Systems, Inc. 1994 - 1998
MFS Network Technologies 1994 - 1998
Skills
Telecommunications, DWDM, SDH, Contract Negotiations, Network Operations
Education
University of Colorado Boulder 2002 — 2004
MS, Telecommunications
Regis University 2001 — 2001
MBA, Operations Management
The University of Kansas 1986 — 1991
BS, Electrical Engineering
Greystone & Co. May 2013 - Present
INVISTA July 2012 - May 2013
Cox Communications May 2011 - July 2012
Cox Communications January 2009 - May 2011
Cox Communications October 2006 - January 2009
Cbeyond May 2006 - October 2006
Universal Display Corporation June 2005 - April 2006
Universal Display Corporation June 2002 - June 2005
Universal Display Corporation June 2000 - June 2002
Education
Rider University 2000 — 2005
BS, MBA, Accounting
Duo Catering August 2010 - Present
Rincon Beach Club and Catering March 2010 - January 2011
Holdrens of Goleta July 2009 - April 2010
Cox Communications April 2001 - May 2009
Education
Regis University 2001 — 2003
The Ohio State University 1989 — 1992
Business
Best Buy September 2010 - Present
Cox Communications July 2014 - May 2015
Best Buy September 2008 - September 2010
Best Buy November 2006 - August 2008
Best Buy November 2005 - October 2006
Best Buy October 2003 - November 2005
Education
Rio Salado College
Telecommunications Management
Sunrise mountain high school
Blue Cross Blue Shield of Arizona November 2008 - Present
Cox Communications August 2005 - May 2008
Comcast Cable June 2004 - August 2005
Cox Communications January 2001 - May 2004
PwC October 1999 - January 2001
Checkers Drive In Restaurants October 1996 - September 1999
HSN June 1987 - October 1996
Skills
Management Reporting, Benchmarking, Budgeting and..., Forecasting, Budgeting, Expense Reduction, Long Range Planning, Financial Analysis, Executive Reporting, Statistical Modeling, Operational Control, Financial Modeling, Budgets, Management, Strategic Planning, Financial Forecasting, Project Planning, Expenses, Financial Reporting, Strategy, Variance Analysis, Cost Accounting, Account Reconciliation, Business Intelligence, Strategic Financial..., Risk Management, Finance, Leadership, Pricing, Team Leadership, Capital Budgeting, Process Improvement, Essbase, Cross-functional Team...
Education
Radford University - College of Business and Economics 1980 — 1984
Bachelor of Science, Marketing/Finance
Microsoft May 2011 - Present
InfoReliance March 2008 - April 2011
Cox Communications 1998 - 2006
Skills
Business Intelligence, Business Analysis, Requirements Analysis, Enterprise Architecture, SharePoint, SOA, SDLC, SQL, Agile Methodologies, ASP.NET, Management, Program Management, Microsoft SQL Server, Integration, Scrum, .NET, Web Services, Solution Architecture, Databases, Software Development, Oracle, C#, Data Warehousing, WCF, Software Project...
Education
Ranchi University 1986 — 1991
Cox Communications April 2013 - Present
ITT Technical Institute August 2012 - December 2012
EDMC February 2009 - July 2012
Kaplan University August 2007 - February 2009
Skills
CampusVue, Admissions, Higher Education, Enrollment Management, Student Financial Aid, Staff Development, Student Recruiting, Career Counseling, Retaining Customers, Resume Writing, Public Speaking, Student Affairs, Campus, Training, Leadership, Educational Leadership, Adult Education, Program Management, Career Development, Management, E-Learning, Recruiting, Student Development, Leadership Development, Interviews, Instructional Design, College Recruiting, Distance Learning, Academic Administration, Academic Advising, BBQ, Student Engagement, Coaching, Sales, Conflict Resolution, Employee Training, Academia, Accreditation, Curriculum Development, Job Coaching, Higher Education..., Financial Aid..., Critical Thinking, Faculty Development, Curriculum Design, Educational Consulting, Policy, Admissions Counseling, Program Development, Customer Retention
Education
Quincy University 2000 — 2005
Bachelor of Science (BS), Accounting and Finance
John Hersey High School 1996 — 2000
Cox Communications December 2013 - Present
Cox Communications March 2011 - December 2013
Cox Communications December 2004 - March 2011
JPMorgan Chase August 2003 - December 2004
Intel June 1999 - August 2003
Bank One March 1995 - June 1999
Bank One October 1993 - March 1995
Valley National Bank June 1987 - October 1993
Skills
SDLC, Databases, SQL, .NET, SSIS, Enterprise Architecture, Performance Tuning, Integration, Security, Visio, Business Intelligence, Server Architecture, Java, JBoss Application Server, Microsoft SQL Server, Oracle, Database Design, Agile Methodologies, Disaster Recovery, SharePoint, Data Warehousing, SSRS, DB2, ITIL, Web Applications, IIS, T-SQL, Unix, Project Planning, Data Modeling, JBoss, Oracle SQL, Hibernate, JBoss Seam, LINQ
Education
University of Phoenix 2005 — 2007
MBA, Business Administration and Management, General, 3.76
University of Phoenix 1997 — 1999
Bachelor of Science, Business Information Systems, 3.94
Rio Salado College 1995 — 1997
Associate's degree
Dobson High School 1983 — 1987
CenturyLink April 2001 - Present
Cox Communications July 2000 - April 2001
Qwest Communications 1980 - June 2000
Skills
Product Management, CRM, Competitive Analysis, Cross-functional Team..., Product Development, Unified Communications, IP, Product Marketing, Telecommunications, VoIP, Networking, Product Lifecycle..., Process Improvement, Security, Marketing, Program Management, Wireless, Sales, Team Leadership, Business Analysis, Go-to-market Strategy, Project Management, Vendor Management, Strategic Partnerships
Education
Regis University 1983 — 1991
Organizational Communications
Regis University 1986 — 1990
AA, Organizational Communications
Lamson Business College 1980 — 1981
Flagstaff High School 1975 — 1979
Cox Communications February 2015 - Present
Cox Communications June 2010 - February 2015
Cox Communication 2006 - 2010
Cox Communication 2004 - 2006
Skills
Puppet, Linux System..., Network Administration, Telecommunications, Broadband, Six Sigma, Telephony, Amazon Web Services..., OpenStack, Chef, Call Centers, VoIP, TCP/IP, IP, OBIEE, Technical Support, Unix Shell Scripting, Integration, Electronics, Oracle Developer 2000, Oracle SQL
Education
UMass Dartmouth 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership
Rhode Island College 1999 — 2003
Bachelor of Science (BSc), Computer Science
Cox Communications August 2000 - Present
Circuit City January 1998 - August 2000
Skills
Consultative Selling, Sales Management, New Business Development, Forecasting, Account Management, Solution Selling, Customer Satisfaction, Management, Direct Sales, Selling, Telecommunications, Cold Calling, Sales Process, Leadership, Customer Retention, Call Centers, Strategy
Education
Regent University 2005 — 2008
MBA, Organizational Development
Virginia Polytechnic Institute and State University - Pamplin College of Business 1985 — 1989
MS, Marketing Management
MetLife June 2014 - July 2015
Cox Communications November 2013 - June 2014
Education
Quinsigamond Community College 2007 — 2012
Associate's degree, Business Administration and Management, General, 3.1
Franklin Pierce University 2004 — 2007
Business Administration and Management, General, 2.4
Cox Communications May 2008 - Present
Cavalier Telephone January 2000 - July 2007
GTE Wireless 1997 - 1999
Education
Radford University 1988 — 1992
Bachelor of Science (B.S.), Journalism
Comcast March 2015 - Present
Comcast May 2012 - Present
BroadEdge East LLC May 2010 - Present
Sand Cherry Associates May 2010 - May 2012
Time Warner Cable March 2004 - May 2009
Time Warner Cable June 2003 - April 2004
Adelphia Communications November 1999 - April 2003
FrontierVision Partners LLC April 1998 - October 1999
Cox Communications 1995 - 1997
Times Mirror Cable Television 1989 - 1996
Skills
Product Development, Customer Relations, Sales Management, Marketing Strategy, Market Planning, Marketing Communications, Cross-functional Team..., Marketing, CRM, Product Management, Customer Service, Strategy, Competitive Analysis
Education
Quincy University 1968 — 1972
Bachelor
Cox Communications September 1996 - Present
Southern New England Telephone Company May 1988 - May 1996
Education
Rensselaer Polytechnic Institute 1991 — 1993
M.S.E.E., Telecommunications
Western New England College 1984 — 1988
B.S.E.E.
Cox Media February 2011 - Present
World Net Real Estate Group June 2009 - Present
World Net Real Estate Group June 2009 - Present
Cox Media March 2008 - Present
Cox Business 2009 - 2011
Cox Communications 2008 - 2011
Skills
Advertising/marketing, Real estate sales, Public Speaking, Real Estate Transactions, Investment Properties, Advertising, Negotiation, Telecommunications, Sales, Short Sales, Marketing, Solution Selling, Cross-functional Team..., Property, Selling, Real Estate, First Time Home Buyers
Education
Rhode Island College 1985 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies
Westwood College March 2015 - Present
Corinthian Colleges April 2013 - September 2014
Everest College August 2010 - April 2013
Career Colleges of America January 2010 - August 2010
ITT Technical Institute November 2007 - January 2010
Hertz Corporation February 2005 - August 2007
Direct Media March 2004 - January 2005
Cox Communications January 2003 - February 2004
A Big World 2002 - 2002
Skills
Social Media, Event Planning, Recruiting, Microsoft Office, Public Relations, Public Speaking, PowerPoint, Social Networking, Teamwork, Higher Education, Marketing Strategy, Teaching, Customer Service, Blogging, Leadership Development, Career Counseling, Management, Leadership, Coaching, Adult Education, Staff Development, Student Recruiting
Education
Quinnipiac University 1998 — 2002
Bachelor of Arts, Mass Communications and Marketing
Fairfield High School 1994 — 1998
High School Diplomia
Cox Communications September 2008 - Present
Designs By Maral January 1972 - August 2009
Skills
Call Center, Sales Management, Sales, Customer Service, Account Management, Microsoft Office, Strategic Planning, Marketing, New Business Development, Call Centers, Selling, Cold Calling, Marketing Strategy, Leadership, Team Leadership, Team Building, Customer Retention, Cross-functional Team..., Management, Customer Satisfaction, Sales Operations, Direct Sales
Education
Rhode Island College 1969 — 1972
Bachelor of Arts (B.A.), Mathematics
Hope High School 1960 — 1965
College Prep, Mathematics
Cox Communications February 2015 - Present
Cox Communications July 2013 - February 2015
Cox Communications October 2012 - July 2013
Cox Communications November 2011 - October 2012
Pawzapalooza October 2009 - October 2010
Andado Mobile Systems October 2009 - July 2010
Skills
Sales Management, Sales, Project Management, Account Management, Customer Service, Program Management, Product Management, CRM, Product Marketing, Retail, Team Leadership
Education
Rio Salado College 2011 — 2011
Certificate of Completion, Broadband Communications
Mesa High School
Comcast Spotlight 2007 - Present
Insight Communications 1999 - 2007
Cox Communications 1996 - 1999
The Advertiser 1990 - 1996
Skills
Online Advertising, Advertising, Advertising Sales, Television, Sales, Media Planning, Integrated Marketing, Digital Media, Marketing Communications, Digital Marketing, Account Management, Email Marketing, Video, Media Buying, Social Media, Web Marketing, Ratings, Cooperative Advertising, Marketing, Brand Development, Direct Marketing, Online Marketing, Lead Generation
Education
Purdue University 1979 — 1983
B.S., Marketing
Cox Communications October 1999 - Present
Skills
Broadband, Sales, Team Building, Customer Service, Program Management, Leadership, Management, VOD, Account Management, Digital Media, Telecommunications, VoIP, Media Relations, Social Media
Education
Rhode Island College 1982 — 1986
BA, Communications
Waste Management July 2014 - Present
Sovereign Bank/Santander April 2012 - July 2014
CVS Caremark Corporation February 2009 - April 2010
Cox Communications July 1994 - December 2008
Skills
Call Centers, Vendor Management, Process Improvement, Customer Experience, Customer Service, Telecommunications, Call Center, Workforce Management, Troubleshooting, Customer Retention, IVR, Customer Satisfaction, Training, Cross-functional Team..., CRM, Leadership, Management, Broadband, Team Building
Education
Rhode Island College 1991 — 1994
BA, Mass Communications
Cox Communication March 2015 - Present
Xerox Business Services October 2014 - March 2015
Cox Communications Arizona April 2010 - January 2015
Cox Communications June 2008 - April 2010
Cox Communications January 2006 - June 2008
Skills
Vendor Management, Broadband, Customer Experience, Call Center, Telecommunications, Account Management, Customer Service, Troubleshooting, Call Centers, Process Improvement, Telephony, Customer Satisfaction, Networking, Customer Retention, Direct Sales, Sales
Education
Clovis HS
General Studies
Rio Salado College
Capitol Television - RI General Assembly January 1988 - Present
Cox Communications 1988 - April 2014
Skills
Broadcast, Broadcast Journalism, Broadcast Television, Digital Media, Journalism, Media Relations, New Media, Television, Politics, Editing, Radio, Radio Producing, Storytelling
Education
Rhode Island College 1986 — 1990
BA, Mass Comm.
Hope High School 1982 — 1986
Kroger March 2011 - Present
Greenlight Creative Media LLC January 2010 - July 2011
Cox Communications August 2000 - December 2009
Skills
Video Production, Videography, Producing, Directing, Final Cut Studio, Post Production, HD Video, Broadcast, Editing, Television, Camera Operating, Video, Writing, Project Management, Production Budgeting, Commercials, Product Marketing, Advertising, Adobe Creative Suite, Marketing Communications
Education
Radford University 1990 — 1994
Bachelor of Science (BS), Communication and Media Studies
Indian Electric Cooperative, Inc. June 2015 - Present
Cox Communications 2011 - March 2015
Electronic Data Systems 2006 - 2010
Dollar Thrifty Automotive Group 2000 - 2006
Dollar Rent a Car 1999 - 2000
Skills
Telecommunications, VoIP, Troubleshooting, Project Management, Team Leadership, Leadership, Account Management, Process Improvement, Team Building, Call Centers, Geographic Information..., Active Directory, Hardware, VMware, Servers, ArcCatalog, ArcGIS, Data Analysis, ArcMap, ESRI, Customer Service, Data Mining
Education
Tulsa Community College
Geographical Information Systems Certification, Geographic Information Science and Cartography
University of Oklahoma 1992 — 1995
Bachelor's Degree, Asian Studies and Political Science International Relations
Ritsumeikan University
Japanese Language
Cox Communications January 2014 - Present
Cox Communications June 2006 - January 2014
Global Data Systems January 2002 - June 2006
United Vision Logistics January 1998 - January 2002
Skills
SCCM 2012, SCCM 2007, SCCM, 1E Shopping, Citrix, Powershell, MBAM, OSD, System Deployment, Application..., Active Directory, Microsoft Exchange, Viewfinity, Windows 7, Windows 8, Windows 8.1, VMware, Lync, Microsoft Applications, Windows Server, Virtualization, Network Administration, Forefront, Network Engineering, Cisco Technologies, VoIP, Wireless Networking, Broadband, Troubleshooting, Telecommunications, Data Center, DOCSIS, Disaster Recovery, Network Security, Scripting, Laptops, Group Policy, Patch Management, Mobile Device Management, Workforce Automation, Microsoft Office, Microsoft Certified..., CCNA, CompTIA A+, 1E Shopping Certified..., Networking, LAN-WAN, TCP/IP, Network Design, Servers
Education
Remington College-Lafayette Campus 1996 — 1998
Associate of Science (A.S.), Electronics and Computer Technology
University of Louisiana at Lafayette 1994 — 1996
Bay Area Community Resources November 2013 - May 2015
Cox Communications May 2012 - September 2013
Tri-Town Community Action Agency January 2012 - May 2012
Perspectives Corporation September 2008 - September 2010
Lifespan January 2010 - May 2010
Bank of America September 2006 - September 2008
Skills
Social Media, Microsoft Office, Community Outreach, Nonprofits, Research, Leadership, Photoshop, Program Development, Health Education, Health Promotion, Public Speaking, Data Entry, Data Analysis, Time Management, Blogging, Teaching, Customer Service, Lesson Planning, Volunteering, Sales, Direct Sales, Photography, Photo Editing, Food Photography, Writing
Education
Rhode Island College
Bachelor of Science, Education; Community Health Education
Cox Communications February 2010 - Present
Skills
Customer Service, Technical Support, Computers, Bilingual
Education
Rio Salado College 2011 — 2012
Certification, Telecommunications Technology/Technician
Cox Communications September 2009 - December 2012
Cox Media October 2007 - September 2009
Morgan Keegan October 2006 - August 2007
Shands Hospital – Information Services August 2005 - June 2006
NCCER June 2005 - August 2005
Texas Tech University November 2002 - May 2005
Texas Tech University December 2001 - October 2002
Skills
Active Directory, Cisco IOS, Dell PowerEdge Servers, Windows Server, Microsoft Servers
Education
Purdue University 1995 — 2001
Electrical Engineering Technology
Cox Communications October 2011 - July 2014
Go Wireless Inc. August 2010 - October 2011
AutoNation May 2003 - February 2010
Skills
Sales, Customer Service, Customer Satisfaction, Sales Management, Account Management, Telecommunications, Sales Operations, Direct Sales, Management, Marketing, Networking, Microsoft Office, Computer Repair
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, 4.0 GPA
Rio Salado College 2010 — 2014
Associate's Degree, Computer Networking, 4.0 GPA
Moon valley high school 2000 — 2003
High School Diploma
Time Warner Cable September 2008 - Present
Cox Communications October 1998 - June 2008
Aether Systems June 2003 - January 2005
Aspect Software 1998 - 2001
Sybase September 1996 - February 1999
Pilot Software March 1995 - September 1996
Lotus Development 1991 - 1995
Bitstream January 1989 - July 1992
Agfa Graphics Srl June 1985 - December 1989
Wang Laboratories June 1983 - June 1985
Skills
VoIP, TCP/IP, Unix, Ethernet, Telecommunications, Testing, Integration, Wireless, Linux, Software Development, IP, Agile Methodologies, Cloud Computing, Perl, Software Engineering, SDLC, Vendor Management
Education
Rhode Island College 1974 — 1978
Bachelor of Science (BS), Mathematics
Time Warner Cable 1983 - 2010
Cox Communications 1980 - 1983
Education
Rensselaer Polytechnic Institute
BS, Electrical and Electronics Engineering
Andrew Glass and Window January 2003 - Present
Cox Communications December 2012 - March 2013
Cox Communications 2008 - 2013
Cox Communications February 2008 - December 2012
Skills
2 X Red Hat at Cox...
Education
Rio Salado College 2008 — 2013
In Progress, Technical, N/A
Mesquite High School 1999 — 2003
High School Diploma, General, 3.5 GPA
Cox Communications January 2013 - August 2014
Cox Communications July 2005 - January 2013
Cox Communications September 2000 - July 2005
Pawtucket School Department April 2000 - June 2000
Pawtucket School Department January 2000 - April 2000
Pawtucket School Department September 1999 - January 2000
Camp Sunrise May 1997 - September 1999
Cranston School Department January 1998 - June 1999
Town of Scituate Recreation Department March 1997 - June 1999
West Warwick School Department September 1996 - June 1999
Skills
Call Centers
Education
Rhode Island College 1992 — 1996
Bachelor's Degree, Art Teacher Education, GPA 3.20
MassMutual Financial Group January 2014 - Present
TeleTech January 2012 - December 2013
Cox Communications June 2006 - November 2011
Univar January 2001 - May 2006
Education
Rio Salado College
FGX International February 2010 - Present
Cox Communications April 2001 - February 2010
Old Stone Bank June 1982 - September 1988
Skills
Outstanding time..., Microsoft Excel, Customer Satisfaction, Soft Skills, Account Management, Sales Management, Microsoft Office, Syspro, Movex
Education
Rhode Island College 1990 — 1995
Bachelor's degree, Psychology