Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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10,067 Cox Communications employees in database. Find out everything there's to know about Cox Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Cox Communications Employees
Harte Hanks February 2015 - Present
Volt Technical Resources for MegaPath Inc. September 2014 - December 2014
Currently seeking employment within the telecom/ IT industry July 2014 - September 2014
Transworld Systems January 2014 - June 2014
AT&T May 1999 - October 2013
Cox Communications December 1997 - January 2000
Skills
Account Management, Microsoft Exchange, OWA, Customer Service, Direct Sales, Customer Satisfaction, Team Leadership, Sales Process, CRM, TCP/IP, Networking, Network + Certified, Ethernet, Telecommunications, IP, Switches, Team Building, Public Speaking, Revenue & Profit Growth, Collections, Sales, Webinars, Customer Retention, New Business Development, Fortinet Firewall, Leadership, VoIP, Social Media Marketing, Social Media, Online Marketing, Revenue Cycle, Marketing Communications, Cash Flow, LAN Switching, ADSL, Microsoft Excel, Electrical..., Cable Broadband, Professional Services, Wireless, Training, Marketing
Education
Colorado Technical University 2006 — 2006
Professional Education, Marketing
Pro-Tech Institute 2001 — 2001
Network + Certification, Professional Education
Southern University at New Orleans 1994 — 1997
Professional Education; Music
AT&T University
Professional Education
Huawei Enterprise USA April 2014 - Present
Texas State Guard March 2014 - Present
Meru Networks December 2011 - May 2014
Enterasys Networks, a division of Siemens Enterprise Communications GmbH & Co KG February 2010 - January 2012
Enterprise Systems March 2009 - February 2010
Nortel April 2005 - March 2009
Airband Communications 2003 - 2005
Cox Communications 2001 - 2003
Covad Communications 1999 - 2001
MCI 1992 - 1999
Skills
VoIP, Telecommunications, Wireless, IP, Managed Services, Sales Engineering, Data Network Design, Routing, LAN Switching, Storage Area Networks, Information Security, Solution Architecture, Consultative Sales..., Technical Presentations, Strategic Leadership, Technical Leadership, Team Leadership, Cloud Computing, Unified Communications, Unified Threat..., Written & Oral..., Persuasive Presentation..., WAN Optimisation, Applications, Enterprise Mobility, Public Speaking, Virtualization, SIP, Network Architecture, Solution Selling, Ethernet, Integration, MPLS, Telephony, Network Design, Wireless Networking, Strategy, Data Center, WAN, Professional Services, SaaS, LAN-WAN, Network Security, QoS, TCP/IP, Cisco Technologies, WiFi, Switches, Network Engineering
Education
The University of Texas at El Paso 2010 — 2012
Master of Arts (MA)
The University of Texas at El Paso 2010 — 2011
Bachelors of Arts (BA)
Southern Methodist University 1989 — 1992
Cox School of Business
QTS Realty Trust July 2014 - Present
Cox Communications April 2014 - July 2014
Federal Employee Operations Center for BlueCross BlueShield February 2013 - December 2013
Freddie Mac November 2011 - August 2012
Deloitte & Touche April 2011 - May 2012
SunTrust Bank August 2011 - November 2011
AutoTrader.com November 2006 - April 2011
ChoicePoint June 2000 - November 2006
Skills
Captivate, Instructional Design, ADDIE, Lectora, Needs Analysis, SnagIt, Instructor-led Training, Camtasia, Blended Learning, Learning Management..., E-Learning, Training Delivery, Software Documentation, Leadership Development, Training, SharePoint, Visio
Education
Southern Polytechnic State University 1998 — 2000
MS, Technical and Professional Communications
Louisiana Workforce Commission March 2012 - Present
Steve Madden September 2009 - October 2012
Louisiana Office of Student Financial Assistance August 2008 - March 2012
Cox Communications March 2007 - July 2008
Jetson Center for Youth October 2006 - April 2007
Champs Sports August 2006 - October 2006
Skills
Customer Service, Sales, Coaching, Public Relations, Access, PowerPoint, Microsoft Excel, Microsoft Word, Human Resources, Event Planning, Public Speaking, Analysis, Community Outreach, Customer Satisfaction, Microsoft Office, Call Centers, Nonprofits
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2010
Masters in Public Administration, Public Administration
California State University 2001 — 2005
Bachelors of Arts, Communication Studies
Cox Communications October 2014 - Present
NSPI March 2011 - September 2014
Dragon*Con, Inc September 2008 - 2014
Anime Weekend Atlanta September 2013 - 2013
eBryIT, Inc. August 2006 - 2011
Encore Lex Solutio, Inc. April 2004 - 2004
Infin, Inc. June 2001 - 2004
EarthLink Business August 2000 - 2002
Skills
Project Management, Troubleshooting, Quality Assurance, Leadership, Event Management, Business Analysis, Continuous Improvement, ITIL, Service-Now, Kaseya, Software Documentation, Visio, System Deployment, Active Directory, Team Management, Account Management, Virtualization, Service Desk, Social Networking, ServiceNow
Education
Southern Polytechnic State University 1997 — 1998
Computer Engineering
AirWatch by VMware February 2015 - Present
AirWatch by VMware September 2014 - January 2015
BlueWave Computing January 2012 - September 2014
Institute of Nuclear Power Operations 2009 - 2011
Cox Communications January 2008 - August 2008
Skills
MCSA, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Photoshop, Public Speaking, HTML, Editing, C++, C, Java, Symantec Backup, Symantec Endpoint..., CompTIA A+ Certification, CompTIA, OS X, Android, Microsoft Exchange
Education
Southern Polytechnic State University 2004 — 2011
Bachelor of Science (B.S.), Computer Science
Oklahoma Honor Flights February 2012 - Present
Cox Communications 2006 - Present
Transwest Properties October 2003 - March 2006
Skills
Advertising Sales, Cold Calling, Account Management, Promotions, Consultative Selling, B2B, Selling, Sales Operations, Customer Retention, Direct Sales, Sales Process, Salesforce.com, Sales
Education
Southern Nazarene University 2004 — 2005
BS, Organizational Leadership
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. August 2014 - Present
Results over Reasons, LLC September 2011 - Present
Results over Reasons, LLC September 2011 - Present
Model the Planet March 2014 - July 2014
Cox Communications February 2010 - March 2014
Quest Diagnostics October 2009 - February 2010
Textron Financial September 2007 - October 2008
Textron May 2003 - September 2007
BNSF Railway September 1998 - May 2003
UMB Bank June 1997 - August 1998
Skills
Six Sigma, Coaching, Communications Strategy, Business Transformation, Operational Excellence, Cross-functional Team..., Process Improvement, Leadership, Management, Strategic Communications, Project Management, Team Management, Business Analysis, Employee Engagement, Continuous Improvement, Training, Business Process, Program Management, Vendor Management, Personal Development, Strategy, Management Consulting, Change Management, Outsourcing, Business Process..., Team Building, Budgets, Performance Management, Organizational..., Team Leadership, Integration, Operations Management, Strategic Planning, Customer Service, Sales, Start-ups, Business Planning, Analysis
Education
Tad James Co. 2010 — 2011
NLP Trainer, Master Practitioner, Hypnotherapist, Coach
NLP Training Concepts, LLC 2009 — 2010
Neuro Linguistic Programming
Southern Methodist University - Cox School of Business 1999 — 2002
MBA, Concentration in Finance & Strategy
The University of Kansas 1994 — 1997
B.S., Business Information Systems
La Capitol FCU January 2014 - Present
Cox Communications January 2013 - September 2013
Cox Communications September 2006 - January 2013
Skills
Technical Support, Troubleshooting, Employee Training, Communication Skills, Communication, Team Leadership, Team Building, On-air Announcing, Quick Thinker, Learning Quickly, Coaching, Customer Service, Leadership, PowerPoint, Program Management, Training
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2012
Bachelor of Arts (BA), Mass Communication/Media Studies
University of New Orleans 2003 — 2010
Biology, General
Cox Communications March 2013 - Present
Nexius March 2013 - Present
InterCall August 2008 - August 2011
Covington Credit March 2008 - August 2008
Skills
Customer Service, Data Entry, Organization, Marketing Communications, Strategic Communications, Strategic Architecture, Multi-line Phone, Proofreading, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Exchange, Filing, Superior Work Ethic, Systems Analysis, Time Management, Databases, Data Network Design, Relational Data Modeling
Education
Troy University 2011 — 2012
Bachelor of Science (BS), Management Information Systems, General
Southern Union State Community College 2006 — 2009
Associate of Science (AS), Business Administration and Management, General
Bridgepoint Education October 2014 - Present
Navy-Marine Corps Relief Society July 2014 - Present
ITT Technical Institute December 2013 - June 2014
EDMC March 2012 - November 2013
Florida State College at Jacksonville June 2010 - February 2012
Florida Medical Training Institute January 2010 - August 2011
Florida Medical Training Inst January 2010 - August 2010
SkyeTec June 2006 - June 2009
Cox Communications June 2005 - January 2006
Skills
High Organizational..., Educational Leadership, Helping Clients Succeed, Student Recruiting, Superior Client Service, Communication Training, Teacher Training, Admissions Counseling, Team Building, Team-oriented, Microsoft Office, Microsoft Excel, Microsoft Word, Computer Proficiency, Communication Skills, Resourceful..., Hands-on Training, Achieving Measurable..., Proactive self-starter, Self Management, Academic Advising, Adult Education, Admissions, Student Financial Aid, College Recruiting, Higher Education, Student Affairs, Customer Service, Recruiting, Time Management, Enrollment Management, Program Management, Training, Client Services, Leadership, Communication
Education
Southern Illinois University, Carbondale 2009 — 2012
Bachelor of Science (B.S.), Workforce Education, Training and Development, 3.5
NCR Corporation April 2015 - Present
Sonnet Technologies June 2013 - March 2015
Cox Communications May 2011 - January 2013
Skills
Set Top Box, Telecommunications, Testing, Wireless, Quality Assurance, Video, Troubleshooting, Digital Video, Broadcast, Broadcast Television, Sound, Electronics, RF, Computer Hardware, VoIP, IP, Fiber Optics, Networking, Video Production, Radio, IPTV, Test Cases, SDLC, Electrical Engineering, C, Broadband, VHDL, C++, Programming, Pspice, Matlab, Circuit Design, Manufacturing, Cable Television, PCB design, Soldering, MPEG, Hardware, Debugging, MPEG-4, MPEG2, Streaming Media, Digital TV, DVB, Interactive TV, Conditional Access, Java, Engineering, Embedded Systems, Integration
Education
Southern Polytechnic State University 2009 — 2013
Bachelor of Science (BS), Electrical Engineering
Oracle September 2012 - July 2014
Oracle (Acquired Skywire Software) August 2007 - September 2012
Cox Communications September 2003 - August 2007
Cox Communications February 2002 - September 2003
Interactive Designs, Inc February 2000 - February 2002
Skills
Enterprise Software, Oracle, Requirements Analysis, Integration, Requirements Gathering, Troubleshooting, Business Intelligence, Program Management, Quality Assurance, Project Management, Databases, Management, Process Improvement, Pre-sales, MS Project, Analysis, Leadership, Change Management, SDLC, SQL, Microsoft Project
Education
University of Phoenix 2011 — 2012
Master of Information Systems
University of Phoenix 2006 — 2007
Master of Business Administration, Technology Management
Southern Polytechnic State University 1999 — 2005
Bachelor of Science, Computer Science
Northwest Whitfield 1988 — 1991
Serco - North America July 2011 - Present
Capitol High Academy/Edison Learning July 2009 - October 2010
Department of Health & Hospital/ Office of Addictive Disorders October 2007 - July 2009
Cox Communications April 2002 - September 2007
United State Air Force December 1991 - December 1995
Skills
Troubleshooting, Process Improvement, IT Service Management, Disaster Recovery, Project Management, Program Management, Software Documentation, Windows, Requirements Analysis, Call Centers, IT Management, Team Leadership, Integration, Visio, Change Management, Business Analysis, Management, Testing, Microsoft Office, Leadership, Budgets, Systems Engineering, Databases, Training, SDLC
Education
Louisiana State University and Agricultural and Mechanical College 2012 — 2013
Master of Business Administration (M.B.A.)
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 2001
BS, Computer Science
Georgia-Pacific LLC August 2011 - Present
SGS May 2010 - August 2011
Cox Communications October 2008 - December 2009
Allstar Kia/Hyundai May 2005 - October 2008
Skills
Sales, Warehousing, Inventory Management, Logistics, Manufacturing, Purchasing, Customer Service, Inventory Control, Team Building, Management, Microsoft Excel, Leadership, Microsoft Office, Team Leadership, Sales Management, Negotiation
Education
Glen Oaks High 1997 — 2000
Southern University and Agricultural and Mechanical College at Baton Rouge
Communication Consulting Group February 2015 - Present
Cox Communications August 2014 - January 2015
Cox Communication January 2012 - August 2013
McDonald's Corporation August 2011 - December 2011
AJ Wright August 2010 - September 2010
Skills
Microsoft Word, Matlab, Pspice, PowerPoint, Computer Hardware, Microsoft Excel, Minitab, Soldering, AutoCAD, Teamwork, Technical Writing, Microsoft Office, Troubleshooting, Labview, Multimeter, LabVIEW
Education
Southern Polytechnic State University 2008 — 2013
Assoicate, Electrical Engineering Technology
Charter Communications May 2013 - Present
Cox Communications October 2012 - April 2013
Technetix January 2012 - October 2012
Cox Communications, Inc. August 1982 - January 2012
SCTE 2007 - 2010
Commline, Inc 1982 - 1985
Skills
HFC, Fiber Optics, Network Architecture, Fiber, VoIP, RF, Optical Fiber, Ethernet, Telecommunications, Cables, Metro Ethernet, Computer Network..., Broadband, WiFi, Cabling, DOCSIS, FTTx, Wireless Networking, IPTV, Network Engineering, Product Development, IP, SIP, VOD, Routers, Troubleshooting, Wireless, Routing, Management, Cable Television, DSL, Data Center, DWDM, Satellite, Project Management, SDH, Network Design, Telephony, MPLS, BGP, Cisco Technologies, Transmission, QoS, LAN-WAN, OSPF, Digital TV, SNMP, Optics, MPEG, WAN
Education
Southern Polytechnic State University 1979 — 1982
BS, Electrical Engineering Technology
Cox Communications January 2014 - Present
Atlanta Systems Management User Group June 2013 - Present
Cox Communications August 2013 - December 2013
Cox Communications January 2012 - August 2013
Skills
Microsoft Office, Six Sigma, Quality Assurance, Project Management, Cross-functional Team..., Business Process Mapping, Business Analysis, Project Coordination, Visio, MS Project, Process Improvement, Process Mapping, Organizing, New Team Creation, Logical and Analytical..., Discovers Creative..., Bring Efficient Vision..., Oracle Applications, Business Intelligence, Leadership, Microsoft Project, Telecommunications
Education
Southern Polytechnic State University 2008 — 2014
Bachelor, Science Industrial Engineering Technology, 3.59
Cox Communications January 2013 - Present
Arabia Mountain High School June 2012 - Present
Arabia Mountain High School April 2011 - May 2012
Cox Communications February 1996 - January 2011
Sandy Springs Park August 2007 - November 2010
Cox Communications April 2006 - April 2007
Skills
Telecommunications, Wireless, PMO, VoIP, IP, Project Management, Broadband, Management, Optical Fiber, Fiber Optics, GSM, Portfolio Management, Operational Risk..., CRM, Vendor Management, Athletics, Student Development, Secondary Education, Public Speaking, Customer Service, Coaching
Education
Southern Polytechnic State University 2009 — 2010
Master of Business Administration (M.B.A.) (Pending), Information Technology Management
Virginia State University 1991 — 1994
Bachelor of Science (BS), Industrial Engineering Technology
Virginia Polytechnic Institute and State University 1989 — 1990
Mechanical Engineering
Vocalocity October 2013 - Present
Herding Cats LLC February 2004 - Present
Vendormate, Inc. August 2010 - September 2013
Consolidated Resource imaging February 2010 - August 2010
Cox Communications June 2004 - February 2010
StayOnline 2002 - 2004
Scientific Atlanta 2000 - 2002
HomeCom 1996 - 2000
InHealth Records Systems 1994 - 1996
Skills
Management, Unix, Linux, Virtualization, Puppet, MongoDB, Operating Budgets, Department Budgeting, Cisco Technologies, Juniper, Network Security, Information Security..., Apache, Bash, iscsi, Cloud Computing, Cloud Security, Brocade, Firewalls, IDS, PKI, Department Coordination, Network Design, Network Engineering, Wireless Networking, Network Architecture, Security Management, Executive Management, Shell Scripting, Nagios, splunk, Load Balancing, Disaster Recovery, Kickstart, SAN, Multipath, Offshore Operations, Security, Computer Security, Juniper Technologies
Education
Southern Polytechnic State University 1992 — 1994
Robotics, AI
Cox Communications May 2000 - September 2006
MediaOne September 1998 - May 2000
MCI October 1995 - August 1998
Skills
Telephony, Testing, SQL, Leadership, Telecommunications, Billing Systems, Telecommunications..., Technical Support, Vendor Management, Process Improvement, Business Process..., Quality Assurance, Program Management, Disaster Recovery, Data Analysis, Analysis, Integration, Six Sigma
Education
Southern Illinois University, Carbondale 1993 — 1995
Bachelor of Science (B.S.), Computer Science
Southern Illinois University, Carbondale 1989 — 1991
Bachelor of Science (B.S.), Applied Mathematics
Cox Communications November 2012 - Present
Infinera October 2012 - November 2012
Infinera 2010 - October 2012
Ciena 2008 - 2010
Cisco Systems 2007 - 2008
British Gas 2005 - 2006
Skills
Professional Services, Subject Matter Experts, DWDM, MPLS, OTN, Optical Network Design, Cisco Technologies, Telecommunications, Switches, Testing, Troubleshooting, Optical Fiber, Core Switching, Management, Pre-sales, Post-sale Support, Technical Support, Customer Support, Manage Client..., Sales Management, Project Management, Operations Management, Account Management, Fiber Optic Networks, Fiber Optic Cable, Fiber Switches, Metro Ethernet, Long Haul DWDM, SONET, Competency Based..., Resident Engineer, Tier III/IV Support, MOP, FSB, Product Demonstration, Technical Demonstrations, Technical Presentations, Ultra Long Haul DWDM, RAMAN SME, OTDR, Cisco Certified, LTE, Cisco IOS, Traffic Engineering, Hands-on Training, C-Level Presentations, 100G Routers & Optical, Service Provider..., Wireless, SDH
Education
Southern Methodist University 2006 — 2008
Master of Science, Telecommunications
University of Mumbai 2001 — 2005
Bachelor's degree, Electrical, Electronics and Communications Engineering
Cox Communications March 2015 - Present
Turner Broadcasting March 2012 - January 2014
Turner Broadcasting March 2006 - March 2012
Turner Broadcasting System March 2001 - March 2006
Turner Broadcasting System March 2000 - March 2001
Skills
Strategic Partnerships, Client Relations, VOD, New Media, Project Management, Operations Management, Production Managment, Digital Media, Broadcast, Digital Asset Management, Television, Broadcast Television, Entertainment, Video, Creative Direction, Video Production, Digital Video, Streaming Media, Content Strategy, Videography, Media Production, Post Production, Radio Broadcasting, Avid, Sound, Radio, Video Editing, Advertising, Film, Camera, Producing, Film Production, Final Cut Pro, Multimedia, Non-linear Editing, Commercials, Social Media, Web Video, HD Video, Documentaries, Voice Over, Management, Leadership
Education
University of Toledo 1981 — 1984
Bachelor's degree, Mass Communications
Southern Illinois University, Edwardsville 1980 — 1981
Bachelor of Arts and Sciences, Undecided
CONSULTATION MORTGAGES INC. June 2014 - Present
Cox Enterprises January 2010 - Present
Cox Communications January 2010 - June 2014
NEW ORLEANS January 2002 - February 2007
Skills
Sales, Account Management, Sales Operations, Advertising Sales, Direct Sales, Cold Calling, Sales Presentations, Salesforce.com, Sales Management
Education
Southern University at New Orleans 1999 — 2002
Bachelor of Business Administration (B.B.A.), BUSINESS, B
alfred lawless high 1991 — 1997
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Louisiana Department of Insurance March 2013 - Present
U.S Coast Guard Reserves June 2003 - Present
Louisiana Department of Public Safety June 2010 - March 2013
Cox Communications March 2007 - May 2009
Skills
C#, Visual Studio, AJAX, Telerik Web Controls, Kendo, HTML 5, jQuery, .NET, JavaScript, JSON, Entity Framework, ASP.NET, MVC, SQL, SQL Server Management..., COBOL, Unisys Mainframe, Project Management, SDLC, Software Documentation, Security Clearance, Military, Photoshop, Microsoft Office
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2009
Masters, Business Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2006
Bachelors, Computer Science
Direct General Insurance October 2003 - April 2012
Bakerfield Elementary School August 2002 - September 2003
Cox Communications March 1989 - June 2001
Education
James Frazier Vocational Technical School 1979 — 1981
Associate's degree, Business Administration and Management, General
Southern University and Agricultural and Mechanical College at Baton Rouge 1977 — 1978
Agricultural Business and Management
Libbey Inc. January 2015 - Present
Libbey Inc. 2015 - Present
JPMorgan Chase & Co. November 2014 - Present
AT&T September 2004 - August 2013
Cox Communications August 2004 - August 2005
West Telemarketing September 2000 - January 2004
Convergys July 2000 - January 2004
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Human Resources, Customer Retention, Relationship Management, Financial Services, Budgets, Continuous Improvement, Problem Solving, Technical Support, Strategic Planning
Education
Penn Foster 2010 — 2011
Associate, Daycare
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 2000
BA, Psychology
Cox Communications
Skills
Social Networking, Telecommunications, Team Leadership, Networking, Account Management, Customer Satisfaction, CRM, Call Centers, Direct Sales, Salesforce.com, VoIP, Wireless, Mobile Devices, Customer Retention, Customer Experience, Customer Service, Microsoft Excel, Public Speaking, Training, Leadership, Management, Microsoft Office, Strategic Planning, Process Improvement, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 2002
Secondary Education and Teaching, High School
University of New Orleans 1997 — 1998
University of New Orleans
blue 2.0 September 2015 - Present
Broadcast Music, Inc. (BMI) February 2015 - July 2015
Concept Software & Services Inc June 2014 - February 2015
Cox Communications August 2013 - December 2013
World Financial Group (WFG) August 2012 - November 2013
Cox Communications January 2013 - May 2013
Publix Super Markets August 2011 - December 2012
Cox Communications May 2012 - August 2012
Vector Marketing June 2009 - December 2009
Skills
IBM BPM, JSP, Customer Service, Microsoft Excel, C++, Databases, MS Project, Software Documentation, Java, SQL, Agile Methodologies, Microsoft Word, Software Development, Manufacturing, Visio, Microsoft Office, SharePoint, Windows, Assembly, Hibernate, Spring Framework, JavaScript, DB2, Oracle Database, MySQL, Microsoft Project, Leadership
Education
Southern Polytechnic State University 2009 — 2014
Bachelor, Computer Science
Clients include: CMI; TBN; KC Cafe Radio; WHRO 2011 - Present
CBN June 2012 - Present
Cox Communications 2011 - Present
WHRO Public Media October 1998 - June 2011
WKNO March 1988 - September 1998
Skills
Broadcast, Video Production, Producing, Documentaries, Directing, Writing, Video Editing, Final Cut Pro, Video, Television, Advertising, Camera, Broadcast Journalism, Broadcast Television, Videography, Press Releases, Public Relations, New Media, Radio, Radio Broadcasting, Radio Producing, ProShow Producer, Voice Over
Education
Southern Illinois University, Edwardsville
Bachelor of Arts, Mass Communications
NOLA Media Group June 2015 - Present
Cox Communications July 2010 - Present
Brink's Security Luxembourg S.A. May 2007 - December 2009
Skills
Sales, Account Management, Cold Calling, Customer Retention, Sales Management, Marketing, Sales Process, Sales Operations, Sales Presentations
Education
Southern University at New Orleans 1996 — 2001
Bachelor of Business Administration (BBA), Business Administration
Cox Communications January 2013 - Present
AT&T March 2004 - December 2012
Ford Motor Company March 1999 - May 2000
Skills
Direct Sales, Customer Retention, Cold Calling, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 1999
Greystone & Co. April 2015 - Present
Blended Ventures March 2014 - March 2015
Markel Corporation June 2012 - March 2014
Cox Communications January 2010 - May 2012
Skills
.NET, C#, Visual Studio, WCF, Java, Eclipse, HTML, PHP, AngularJS, Node.js, Backbone.js, JavaScript, jQuery, Flex, Windows, Android, Mac OS X, SQL, PostgreSQL, MySQL, Git, C++, OS X
Education
Southern Polytechnic State University 2008 — 2013
Bachelor of Science (BS), Computer Science, 3.68 Cumulative (4.0 Major)
After8 September 2012 - Present
Cox Communications March 2012 - October 2013
Cox Communications October 2010 - March 2012
Skills
Telecommunications, Social Media Marketing, Customer Service, Call Centers, Technical Support, Marketing, Telephony, Video, Broadcast, Public Speaking, Social Media, Microsoft Office, Social Networking, Video Production, Radio, Advertising, Television, Music, Troubleshooting, VOD, Sales, Strategic Planning, Team Leadership, Public Relations, Publicity, VoIP, Call Center, Cable Television, Final Cut Pro, Video Editing, Customer Experience, Digital Media, Media Relations, Voice Over, Editing, Creative Writing, Press Releases, New Media, Email Marketing, Musicians, Vocalist, Music Production, Vocal Music, Vocal Instruction, Backing Vocals, Multi-instrumentalist
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2003
Mass Communication/Media Studies
Pyramind Consulting April 2015 - Present
Bourn-Avendano & Associates Consulting Services, Inc. May 2012 - Present
Pyramid Consulting April 2014 - April 2015
Triumph Services September 2013 - February 2014
Cox Communications January 2008 - May 2012
Cox Communications January 2005 - January 2008
Cox Communications January 2000 - January 2005
Inacom, Inc. January 1998 - January 2000
Skills
Sales Program Management, Lead Management, Revenue Growth, Process Design, Problem Solving, New Business Development, Training Development, Sales Training..., Product Development, Relationship Management, PMI Green Belt Certified, Cross-Functional..., Account Management, Team Building, Market Chargeback..., Team Leadership, Leadership, Corporate Branding, Sales, Employee Training, Telecommunications, Management, Vendor Management, Strategic Planning, Start-ups, Six Sigma, SDLC, Business Process, Project Management, Training, Program Management, Process Improvement, Business Process..., CRM, Cross-functional Team..., Call Centers, Product Management, Business Analysis, Strategy, Change Management, Integration, MS Project, Visio, PMO, Management Consulting, Quality Assurance, Microsoft Project
Education
Southern New Hampshire University 2015 — 2017
Master of Science (MS), Psychology
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (BA), Psychology
University of Southern Mississippi 1993 — 1997
Bachelor's degree, Business Administration, Management and Operations
Georgia Tech Research Institute February 2012 - Present
Cox Communications August 2009 - December 2011
Higginbotham & Associates January 2003 - February 2005
Southern Polytechnic State University January 2003 - August 2003
Skills
Matlab, CAD, SolidWorks, Troubleshooting, LabVIEW, Manufacturing, Microstation, Microsoft Excel, PSpice, MathCAD, Microsoft Word, VHDL, Assembly Language..., Microsoft Visual Studio..., Express PCB, Arduino, Engineering
Education
Southern Polytechnic State University
Master's Degree, Computer Science
Southern Polytechnic State University
Bachelors of Science, Electrical Engineering Technology
Southern Polytechnic State University
Bachelors of Science, Mechanical Engineering Technology
Hewlett-Packard February 2015 - Present
Lancesoft July 2006 - Present
JP Morgan Chase Default IT July 2014 - February 2015
Hewlett-Packard August 2011 - July 2014
JP Morgan Chase Home Finance December 2008 - August 2011
Accenture July 2008 - November 2008
Cox Communications November 2007 - July 2008
Lockheed Martin July 2007 - November 2007
MFX Fairfax September 2006 - June 2007
Mc Graw Hill Platts, Boulder January 2006 - September 2006
Skills
Data Warehouse..., SQL Server, Informatica, Teradata, Unix Shell Scripting, SSIS, Analysis, ETL, Data Modeling, Data Warehousing, PL/SQL, Erwin, Performance Tuning, Unix, Oracle SQL, Shell Scripting, Oracle, Business Intelligence, SQL, Microsoft SQL Server, SDLC, Business Objects, Databases, Data Integration, Dimensional Modeling, DB2, Database Design, OLTP, Data Migration, OBIEE, Datastage, Oracle SQL Developer
Education
Southern Illinois University, Edwardsville 2003 — 2005
Master's degree, Mechanical Engineering
Deccan College of Engineering & Technology
Bachelor's degree
People's High School
Cox Communications December 2014 - Present
Eagle Eye Tax Solutions September 2011 - Present
Cox Communications July 2014 - December 2014
Cox Communications April 2013 - July 2014
Cox Communications May 2012 - March 2013
Cox Communications August 2007 - March 2010
Skills
Social Media, Sales Management, Forecasting, Wireless, Sales Process, DOCSIS, LAN-WAN, Marketing, Call Centers, Process Improvement, Technical Support, Performance Management, Team Building, Leadership, Broadband, Troubleshooting, TCP/IP, Access, Customer Experience, Telephony, Customer Retention, Ethernet, IP, Cable Television, Analysis, Data Entry, VOD, Training, Networking, Vendor Management, Windows 7, Team Leadership, Direct Sales, Management, Account Management, Cross-functional Team..., Telecommunications, VoIP, Customer Satisfaction, Project Management, Sales, Strategic Planning, Program Management, Microsoft Office, Customer Service, Security, Coaching, Sales Operations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
University of Phoenix
Business Administration and Management, General
General Motors June 2015 - Present
IntercontinentalExchange, Inc. September 2008 - May 2015
Cox Communications April 2008 - September 2008
FleetCor April 2004 - April 2008
Vocalocity August 2002 - April 2004
Moneysupermarket.com November 2001 - April 2002
Yodlee April 1999 - October 2001
The Coca-Cola Company January 1999 - April 1999
Harbinger Corporation July 1996 - December 1998
Skills
PL/SQL, Oracle, SQL, Transaction Processing, OLTP, Data Warehousing, Microsoft SQL Server, Database Modeling, Data Modeling, Performance Tuning, Requirements Analysis, Databases, T-SQL, Unix Shell Scripting, Architectures, Architecture, Integration
Education
Southern Polytechnic State University 2008 — 2010
MBA, Management Information Systems
The University of Georgia 1993 — 1996
BS Computer Science
Cox Automotive Inc. September 2014 - Present
JONY, LLC April 2012 - March 2015
Terenine December 2011 - April 2012
McKesson October 2011 - December 2011
McKesson December 2008 - October 2011
Travel Channel August 2007 - November 2008
Cox Communications January 2007 - August 2007
Xcentric November 2004 - December 2006
Hewlett-Packard 2000 - 2002
Shaw Industries 1996 - 2000
Skills
VMware, Virtualization, Enterprise Architecture, Data Center, Citrix, Windows Server, Disaster Recovery, Active Directory, Troubleshooting, Integration, SharePoint, Networking, SAN, Servers, Cisco Technologies, Microsoft Exchange, Linux, IT Management, High Availability, IT Operations, Storage Area Networks, Security, System Administration, ITIL, TCP/IP, SDLC, Windows, Technical Support, VMware ESX, HP, Infrastructure, SQL, Program Management, DNS, Cloud Computing, IT Service Management, Service Delivery, Managed Services, Storage, System Deployment, Information Technology, Network Security, Project Management, Microsoft Technologies, Operating Systems
Education
North Metro Tech 1995 — 1997
2 year, Computer Science
Southern Polytechnic State University 1991 — 1993
Computer Science
Cox Communications November 2014 - Present
Skills
SharePoint, System Deployment, Data Migration, SharePoint Designer, Microsoft Certified..., Network Administration, Microsoft Office..., Architecture, Active Directory, Windows Server, Visual Studio, ASP.NET, InfoPath, IIS, Visio, Architectures, SharePoint Server, SDLC, C#, Integration, Databases
Education
Southern Polytechnic State University 1982 — 1986
BSEET, Electronics Engineering Technology, 3.1
Seattle Community College 2002 — 2003
Network Infrastructure Administration, 3.8
Southern Polytechnic State University 1982 — 1986
Electronics Engineering, Electronics
B. T. Washington High School
general, General Studies
Cox Communications January 2008 - Present
Cox Communications January 2000 - January 2008
Multimedia Cablevsion January 1998 - January 2000
Multimedia/TCI/Peak Cablevision February 1991 - January 1998
Skills
Troubleshooting, Customer Service, Team Building, Microsoft Office, Networking, Project Planning, Windows, Microsoft Excel, Analysis, Cisco Technologies, Network infrastructure, Inventory control, Network design, Problem management, Project management, RF combining systems, RF Engineering, Routers, Technical support, VoIP, Road Runner, Project Management, Technical Support, Network Design, Telephony, IP
Education
Southern Nazarene University 2011 — 2013
B.S., Counseling Psychology, 4.0 GPA
ING June 2013 - Present
SouthStar Energy Services December 2011 - May 2013
Cox Communications October 2006 - September 2011
BellSouth October 1997 - October 2006
AIR NATIONAL GUARD May 1986 - April 1997
Skills
Financial Reporting, Internal Controls, Sarbanes-Oxley Act, Variance Analysis, General Ledger, Accounting, Hyperion Enterprise, Account Reconciliation, GAAP, Financial Analysis, US GAAP, Essbase, Fixed Assets, Forecasting, Accounts Payable, PeopleSoft, Auditing, Accruals, SEC filings
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1990 — 1994
BS, Accounting
Keller Graduate School of Management
Master of Business Administration
United Supermarkets August 2007 - Present
Self-Employed 2006 - August 2013
Cox Communications 2004 - 2006
Skills
Forecasting, Analysis, Hyperion Enterprise, Essbase, Hyperion Interactive..., Pricing, Financial Analysis, Visual Basic, Retail, Profit, Operating Systems, Networking, Financial Reporting, Performance Management..., Relational Databases, Oracle OLAP, ODBC, Pivot Tables,..., Finance, Business Analysis, Microsoft Excel, Accounting, Database Architercture, Hyperion EPMA
Education
The University of Texas at Austin 1992 — 1994
Finance and MIS
Southern Methodist University 1988 — 1992
Bachelor of Business Administration (BBA), Finance and Real Estate
VI Marketing and Branding October 2011 - Present
Oklahoma City Thunder November 2008 - Present
Southern Nazarene University January 2013 - May 2013
Jones Public Relations, Inc. May 2008 - October 2011
Cox Communications August 2000 - September 2011
New Orleans Hornets 2005 - 2007
Skills
Public Relations, Media Planning, Social Media, Facebook, Account Management, Media Relations, Marketing Communications, Community Outreach, Strategic Planning, Marketing Strategy, Editing, Public Speaking, Nonprofits, Copy Editing, Newsletters, Integrated Marketing, Microsoft Office, Copywriting, YouTube, Event Planning, Creative Writing, InDesign, Marketing, Strategic Communications, Blogging, AP Style, Online Advertising, Advertising, Corporate Communications, Email Marketing, Leadership, Social Networking, Sponsorship, Social Media Marketing, Internal Communications, Crisis Communications, Management, Community Development, Publicity, Event Management, Online Marketing, Press Releases, Journalism, Fundraising, Digital Media, New Media, Radio, Social Media Measurement
Education
University of Central Oklahoma 2007 — 2008
Communications, Public Relations
University of Central Oklahoma 2007 — 2008
Public Relations
Southern Nazarene University 2001 — 2005
Education, Elementary
Putnam City North 1998 — 2001
Comcast Cable October 2013 - Present
Comcast April 2012 - October 2013
Comcast Cable September 2010 - April 2012
Comcast February 2010 - September 2010
Comcast November 2008 - February 2010
Comcast October 2007 - November 2008
Time Warner Cable Dallas 2005 - 2007
Cox Communications 2002 - 2005
Charter Communications 1998 - 2002
TCI of Baltimore 1994 - 1996
Skills
Billing Systems, Broadband, Cable Television, Cabling, Call Center, Call Centers, Cisco Technologies, Computer Network..., Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, DOCSIS, Ethernet, Fiber Optics, HFC, IP, Integration, IPTV, Leadership, Managed Services, Management, Network Design, Networking, Operations Management, Optical Fiber, Process Improvement, Product Management, Project Management, Provisioning, RF, Strategic Partnerships, Strategic Planning, Switches, System Deployment, T1, TCP/IP, Team Building, Team Leadership, Technical Operations, Telecommunications, Telephony, Time Management, Troubleshooting, VOD, Vendor Management, VoIP, Wireless, Workforce Management
Education
Southern University at New Orleans 1990 — 1993
Elegantly Finished Faces LLC October 2006 - Present
Cox Communications September 2002 - August 2007
Skills
Retail, Cosmetics, Bridal Showers, Skin Care, Fashion, Weddings, Visual Merchandising, Makeup Artistry, Fashion Shows, Beauty Industry, Aesthetics, Art, Brand Development, Celebrity, Cosmetology, Fragrance, Glamour, Hair Care, Hair Cutting, Luxury Goods, Makeovers, Merchandising, Photo Shoots, Salons, Social Networking, Spa, Styling, Microdermabrasion, Acne, Personal Care
Education
Southern Nazarene University 2009 — 2011
Organizational Leadership, Business
CF Industries February 2014 - Present
The Belle of Baton Rouge Hotel & Casino July 2013 - January 2014
SGS Petroleum Service Corporation February 2007 - June 2013
Cox Communications May 2006 - January 2007
Jacobs February 2005 - February 2006
Amedisys Home Health & Hospice January 2004 - January 2005
Formerly Known as Orion Refining Corp May 1997 - July 2003
Skills
Management, Client Relations Skills, Account Reconciliation, Bank Reconciliation, Computer Proficiency, Data Analysis, Financial Reporting, Purchasing, Budgets, Accounts Payable, Accounts Receivable
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business/Commerce, General
Southern University and Agricultural and Mechanical College at Baton Rouge 1986 — 1990
Bachelor of Science (BS), Accounting
Riskonnect, Inc. August 2013 - Present
Cox Communications January 2012 - July 2013
HBN June 2011 - October 2011
Cato Corporation January 2011 - June 2011
Skills
Visual Studio, Linux, C#, Windows, Software Project..., PHP, phpMyAdmin, C++, SQL, Ext JS, Java, JavaScript, VBA, Visio, Troubleshooting, Testing, Network Engineering, DOCSIS, Git
Education
Southern Polytechnic State University 2010 — 2013
Computer Science, 3.5
ABC11 Eyewitness News - WTVD September 2011 - Present
New Orleans Hornets January 2007 - 2011
WBRZ-TV November 2003 - 2011
Cox Communications January 1996 - 2011
Alpha Media January 1996 - 2011
Art Root Productions January 1996 - 2011
WVLA-TV (NBC) January 1999 - January 2004
WAFB-TV (CBS) January 1996 - January 1999
Wal-Mart Portrait Studios & Photo Lab January 1994 - January 1996
ColorTec Portrait Studios & Photo Lab January 1990 - January 1996
Skills
Broadcast, Video Editing, Video Production, Final Cut Pro, Television, Broadcast Journalism, Non-linear Editing, Avid, Social Media, Video, ENPS, Media Relations, Camera, Editing, Photography, Multimedia, Videography, Broadcast Television, Corporate Communications, Sports, New Media, Field Producing, Commercials, Edius, Digital Media, Documentaries, Entertainment, Audio Editing, Music Videos, Copy Editing, Interviews, Journalism, News Writing, Press Releases, Producing, Public Relations, Radio, Storytelling
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1985 — 1988
Mass Communications
Republican Party of Arizona September 2015 - Present
BNI® (Business Network International) August 2015 - Present
Cox Communications August 2014 - Present
Greater Phoenix Chamber of Commerce December 2014 - July 2015
tw telecom August 2013 - August 2014
Cox Communications September 2011 - August 2013
DHL Express August 2010 - September 2011
Dircks Moving Services August 2009 - May 2010
CEVA Logistics May 2008 - March 2009
DHL September 2005 - March 2008
Skills
Transportation, Logistics, 3PL, Contract Negotiation, Air Freight, Account Management, Operations Management, Warehousing, Sales Management, Sales, B2B, International Logistics, Telecommunications, Internet, Fiber Optics, MPLS, Intelligent Networks, Ethernet, IP, Managed Services, Security, Wavelength, Voice Solutions, VoIP, SIP Trunking, T1, Co-location, Long Distance, IP VPN, Business Strategy, Consulting, Customer Satisfaction, Customer Experience, Management, Corporate Training, Event Planning, Organization, Social Networking, Networking, Team-oriented, Building Relationships, Cold Calling, Data Center, Sales Presentations, Team Building, Supply Chain, Sales Process, Solution Selling, Passion to Succeed, Consultation
Education
Southern Illinois University, Edwardsville 1985 — 1990
BSBA, Management
Civic Memorial 1981 — 1985
High School, Business Administration and Management, General
Cox Communications April 2015 - Present
OneNeck IT Solutions March 2014 - July 2014
Microsoft Corporation February 2011 - March 2014
EMC July 2007 - December 2009
Qwest Communications January 2000 - December 2006
Burlington Northern & Sante Fe Railroad March 1994 - January 2000
Skills
Project Management, Risk Management, Data Center, Change Management, Telecommunications, PMP, Program Management, ITIL, Vendor Management, Business Analysis, Process Improvement, Disaster Recovery, Requirements Analysis, SDLC, MS Project, IT Management, Visio, Team Leadership, Cloud Computing, Cross-functional Team..., VMware, Storage, Management, Project Planning
Education
Southern New Hampshire University 2013 — 2015
Master's Degree, Organizational Leadership
Western International University 2006 — 2009
MBA, Management
Western International University 2000 — 2005
B.S. in Information Technology, Information Technology Management
Cox Communications July 2013 - Present
Cox Communications March 2000 - July 2013
Skills
Networking, Software Installation, Troubleshooting, Testing, Cabling, Customer Service, Broadband, Telephony, BMC Remedy, Cable Television, Time Management, Preventive Maintenance, Maintenance & Repair, Telecommunications, Wireless Networking, Cable Modems, Customer Satisfaction, Process Improvement, Vendor Management, Microsoft Office
Education
Southern New Hampshire University 2015 — 2018
Bachelor of Science (B.S.), Business Studies in Organizational Leadership
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Information Technology/Networking, GPA 3.92
Saint Raphael Academy 1993 — 1997
HS Diploma
Cox Communications October 2014 - Present
AT&T August 2012 - October 2014
Cox Communications July 2011 - August 2012
Comcast Cable February 2006 - April 2011
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2005
Communications & Marketing, TV Commentary
University of Louisville 2001 — 2003
Marketing, Marketing and Communications
Blue Cross and Blue Shield of Louisiana September 2015 - Present
Walmart July 2013 - Present
Cox Communications May 2012 - December 2013
Convergys October 2011 - May 2012
Convergys February 2006 - October 2011
Convergys August 2004 - February 2006
West Corporation September 2003 - January 2004
West Corporation June 2003 - September 2003
Skills
Customer Service, Leadership, Sales, Microsoft Office, Microsoft Excel, PowerPoint, 10 Key, Microsoft Word, Outlook, Public Speaking, Quality Assurance, Training, Teamwork, Telecommunications, Troubleshooting, Typing, High Level Of Accuracy, Reliability, Technical Support, Customer Satisfaction, Data Entry, Team Leadership, Team Building, Customer Experience
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 2000
Agricultural Sciences, Animal Science, 3.4 GPA
NOLA Media Group June 2015 - Present
Solid Ground Innovations, LLC. March 2015 - June 2015
Solid Ground Innovations, LLC. August 2014 - December 2014
AT&T February 2013 - August 2014
The Advocate June 2012 - January 2013
Cox Communications March 2012 - December 2012
The Coca-Cola Company January 2011 - January 2012
Denor Brands June 2011 - August 2011
Skills
Public Relations, Event Planning, Marketing, Creative Direction, Press Releases, Advertising, Marketing Communications, Social Networking, Sponsorship, Event Management, Media Relations, Digital Media, Publicity, Social Media, Management, Public Speaking, Microsoft Office
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2014
Bachelor of Science (BS), Mass Communications/Public Relations
Verint Systems August 2011 - Present
McKesson Provider Technologies January 2010 - August 2011
Cox Communications August 2008 - December 2009
DataScan Technologies (Contract) April 2007 - August 2008
Nokia September 2006 - April 2007
Dekalb Technical College September 2003 - January 2007
Movius (formerly Glenayre) September 2001 - August 2006
Movius (formerly Glenayre) March 1999 - September 2001
McKesson (formerly McKessonHBOC,and HBO & Company) August 1997 - March 1999
McKesson (formerly McKessonHBOC,and HBO & Company) April 1995 - August 1997
Skills
RoboHelp, FrameMaker, Adobe Acrobat, Visio, Captivate, Proposal Writing, SnagIt, Technical Writing, HTML, Software Documentation, Manuals, Technical Communication, Dreamweaver, Online Help, Training, MS Project, Instructional Design, Instructor-led Training, Information Mapping, Leadership, Technical Documentation, SharePoint, Quality Assurance, Technical Training, Usability Testing, E-Learning, Editing, Single Sourcing, Newsletters, Content Management, Usability, Needs Analysis, ADDIE, Release Notes, Product Management, Information Design, Testing, Documentation, Team Leadership
Education
Southern Polytechnic State University 1995 — 1998
MSTPC, Technical and Professional Communication
University of North Georgia 1976 — 1980
BBA, Marketing & Management
HNTB March 2011 - Present
GULF SOUTH CONFINED SPACE AND FIRE WATCH SERVICES February 2010 - November 2010
ICF EMERGENCY MANAGEMENT SERVICES, LLC April 2007 - March 2009
Cox Communications January 2006 - March 2007
Skills
Contract Management, Construction, Microsoft Excel, Project Control, Construction Management, Project Accounting, Budgets, Microsoft Office, Project Planning, Financial Reporting, Project Management, Accounting, Microsoft Word, Accounts Payable, Cost Control, Cost Management, Deltek, Analysis, Account Reconciliation, Auditing, Variance Analysis
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.77
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1993
Bachelor of Science (BS), Accounting
Cox Communications January 2011 - Present
Kehoetel (Telecom consulting) May 2005 - February 2011
Siemens Information and Communications Mobile LLC 2000 - 2005
GTE TSI 1992 - 1998
Nortel Networks May 1990 - June 1992
General Dynamics March 1984 - April 1990
Education
Southern Methodist University 1986 — 1988
MS, Telecommunications
Virginia Polytechnic Institute and State University 1981 — 1983
M.B.A., Management Science
Virginia Polytechnic Institute and State University 1974 — 1979
B.S., Geology
AAA ROADSIDE ASSISTANCE July 2008 - Present
FedEx Express August 2007 - April 2008
Cox Communications August 2006 - August 2007
Skills
Team Effectiveness, Communication Skills, Customer Service, Customer Retention, Training, Transportation..., Direct Sales, Competitive, Creative Problem Solving, Team Leadership, High Pressure Situations, Versatility, Comfortable working..., Outstanding time..., Self-confidence
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Criminal Justice Admin/Management
Southern University at New Orleans
Teva Pharmaceuticals April 2013 - Present
Hawthorn Pharmaceuticals March 2011 - April 2013
Cox Communications January 2011 - April 2011
Cox Communications August 2008 - December 2010
Skills
Selling, Customer Retention, Cold Calling, Sales Operations, Direct Sales, Account Management, B2B, Sales, Sales Management, Sales Process, New Business Development, Team Building, Marketing, Customer Satisfaction, Leadership, Coaching, Customer Service, Team Leadership, Strategic Planning, Pharmaceutical Sales, Selling Skills, Sales Force Development, Sales Effectiveness, Medical Devices, Managed Care, Cardiology, Urology, Product Launch, Sales Presentations, Building Relationships, Allergy, OB/GYN, Pulmonology, Salesforce.com, Business Development, ENT, Gastroenterology, Competitive Analysis, Solution Selling, Training, Outside Sales, Product Marketing, Time Management
Education
Southern Nazarene University 2009 — 2011
B.A., Organizational Leadership
American Management Association December 2014 - Present
The Home Depot June 2011 - November 2014
Aflac, Inc October 2010 - June 2011
Ceridian March 2005 - February 2010
Cox Communications August 2002 - December 2004
Cox Communications July 1996 - August 2002
Skills
Benefits Administration, PeopleSoft, QueWeb, Tesseract, AIMS, CallCenter Database, MSS, Human Resources, Payroll, Management, CRM, Employee Benefits, HRIS, Process Improvement, Accounting, ADP Payroll, Customer Service, Vendor Management
Education
Southern University
Bachelor of Science degree, Business Administration and Management, General
Southern University at New Orleans
Bachelor's degree, Business Administration and Management, General
Cox Communications July 2001 - Present
MetLife June 1988 - July 2001
Skills
Call Center..., Call Center, Call Routing, Communication, Avaya, Cisco, Aspect, CMS, Microsoft Office, Outlook, Visio, Telecommunications, Wireless Device Support, Customer Service, Project Management, VoIP
Education
Southern New Hampshire University 2014 — 2016
Associate's Degree, Business Administration and Management, General
Fitchburg High School 1984 1980 — 1984
PGi June 2011 - Present
Message Systems, Inc. May 2008 - June 2011
Online Trust Alliance 2008 - June 2011
Bizanga January 2007 - May 2008
Cox Communications 2004 - 2007
BellSouth 1996 - 2004
Skills
Product Management, Telecommunications, Product Marketing, Program Management, SaaS, Vendor Management, Professional Services, CRM, Solution Selling, Strategic Partnerships, Enterprise Software, Salesforce.com, Cloud Computing
Education
Leadership Education
Technology Management
Southern Polytechnic State University
BS, Technology Management / Concentration in Computer Technology & Product Marketing
University of Missouri-Saint Louis
IT Certification, Software Development
NIIT Technologies Limited January 2015 - Present
Cedric Wells Books November 2007 - Present
Cedric Wells Art July 2001 - Present
Cox Communications March 2014 - December 2014
Inovalon October 2013 - February 2014
GE Industrial Solutions February 2013 - September 2013
GE Industrial Solution April 2010 - February 2013
GE Wind Energy January 2007 - March 2010
GE Energy September 2003 - December 2006
GE Energy July 2001 - August 2003
Skills
Six Sigma, Engineering, Energy, Program Management, Engineering Management, Business Process..., bpmn, Lean Transformation
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1997
Bachelors, Electrical Engineering, 3.6 GPA
emergint 2009 - October 2012
Tier Technologies January 2004 - December 2008
USIEnergy 2003 - 2004
Cox Communications January 2002 - January 2003
Clarus Corporation 1999 - 2001
MCI Worldcom 1998 - 1999
Bellsouth Advertising and Publishing 1997 - 1998
Information America 1995 - 1997
Reuters Health Information Services 1994 - 1995
Skills
XML, Microsoft SQL Server, Web Services, Visual Studio, ASP.NET, Web Applications, SQL, C#, Oracle, LINQ, Agile Methodologies, ASP
Education
Southern Polytechnic State University 1989 — 1995
Bachelor's degree, Computer Software Engineering
Southern Polytechnic State University 1989 — 1995
Bachelor of Science (BS), Computer Science
Cox Communications December 2013 - Present
AT&T July 2013 - December 2013
Cox Communications January 2012 - July 2013
LATN September 2011 - January 2012
Anderson Press, Inc. April 2011 - July 2011
Freelancer.com February 2010 - April 2011
Sun-Dew Solution February 2010 - April 2011
AkzoNobel Car Refinishes June 2010 - September 2010
Media Brokers International November 2009 - February 2010
Alipurduar College, India August 2003 - November 2005
Skills
SEO, Social Media Marketing, Email Marketing, PPC, Copywriting, Salesforce.com, Wordpress, Web Marketing, HTML, CRM, Blogging, Direct Mail, Database Marketing, Keyword Research, Business Development, WordPress, Photoshop
Education
Southern Polytechnic State University 2008 — 2010
MBA, Marketing
Chhatrapati Shahu Ji Maharaj University, Kanpur, UP, India 2000 — 2002
Masters of Arts, English Literature
Stibo Systems February 2015 - Present
Stibo Systems March 2014 - February 2015
Cox Communications May 2011 - February 2014
Aspen Marketing Services 2010 - June 2011
Hewlett Packard 2008 - 2010
Thomson Reuters 2007 - 2008
Thomson Reuters August 2005 - December 2006
Skills
Documentation, Requirements Analysis, Visio, Project Management, Oracle Applications, Management, Managerial Finance, Software Documentation, SDLC, Business Process..., Vendor Management
Education
Southern Polytechnic State University 2012 — 2014
Masters of Science, Information Technology
The University of Tennessee 2003 — 2007
B.A, Communication
Cox Communications July 2006 - Present
Insight Global November 2005 - July 2006
Skills
Microsoft Office, SQL Server, Oracle SQL, Web Applications, Web Services, Web Methods...
Education
Southern Polytechnic State University 2003 — 2005
Masters of Science, Computer Science
DeVry University of Technology 2000 — 2002
Bachelor of Science, Electronics Engineering Technology
Cox Enterprises January 2015 - Present
Cox Communications December 2012 - December 2014
Cox Communications June 2011 - December 2012
AppleOne (Comcast Corporation) March 2011 - June 2011
Laurus March 2010 - March 2011
A Family First Community Services September 2006 - February 2010
High School Admissions, Westwood College August 2000 - August 2006
AT&T 2000 - 2006
Skills
Recruiting, Human Resources, Technical Recruiting, Contract Recruitment, Sales Management, Employee Relations, HRIS, Deferred Compensation, Management, Performance Management, Talent Management, Leadership, HR Policies, Sourcing, Team Building, Interviews, Training, New Hire Orientations, Payroll, Program Management, Customer Service, Employee Benefits, FMLA, Employee Engagement, Coaching, CRM, Benefits Administration, Employee Training, Succession Planning, Screening Resumes, Talent Acquisition, SDLC, Applicant Tracking..., Personnel Management, Benefits Negotiation, Internet Recruiting, Temporary Placement, Policy, Taleo, Hiring, Workforce Planning, Onboarding, Screening, Job Descriptions, College Recruiting, Time Management, Staffing Services, Employer Branding
Education
Walden University 2011 — 2014
DBA, Human Resources
Keller School of Business Management 2007 — 2009
MHRM/MBA, International Business
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 2000
BA, Psychology
Ventiv Technology (formerly Aon eSolutions) September 2011 - Present
Ingenious Med 2013 - 2014
Delta Air Lines May 2011 - September 2011
Aon e-solutions November 2010 - May 2011
Autotrader.com August 2010 - November 2010
Instawares August 2009 - July 2010
Cox Communications April 2009 - August 2009
Mediaocean April 2005 - March 2009
Thoughtmill/T-Mobile June 2003 - March 2005
Butler Technology Solutions December 2000 - June 2003
Skills
HP Quality Center, Agile Testing, QTP, SQL Server, PL/SQL, Manual Testing, Scrum, Testing, Agile Methodologies, Quality Center, Test Automation, Microsoft SQL Server, Regression Testing, Test Planning, Software Quality..., Quality Assurance, Requirements Analysis, SQL, SDLC, Business Analysis, User Acceptance Testing, Oracle, Troubleshooting, MS Visio, XML, Visio, JIRA
Education
Southern Polytechnic State University 1990 — 1995
Cox Communications April 2013 - Present
Vanguard July 2012 - April 2013
LexisNexis March 2012 - June 2012
Symantec June 2006 - August 2008
Manheim August 2004 - June 2006
Trintech 2000 - 2001
Skills
Java, Agile Methodologies, Software Development, Web Services, SOA, SDLC, Java Enterprise Edition, Hibernate, Scrum, PL/SQL, Data Analysis, Database Design, Unix, Software Project..., SQL, Mobile Technology, JavaScript, CSS, Performance Tuning, HTML, Business Intelligence, Visio, Data Warehousing, J2EE, Spring Framework
Education
Southern Polytechnic State University 1999 — 2000
Master of Computer Applications (M.C.A.), Computer Science
Tsinghua University 1995 — 1996
Publishing
Jilin university of Technology 1985 — 1989
Bachelor's degree, Electrical and Electronics Engineering
Seldon Systems July 2014 - Present
Cbeyond October 2012 - Present
Seldon Systems 2014 - 2015
Seldon Systems 2000 - 2014
Cox Communications May 2010 - September 2012
IBM January 2009 - April 2010
Vigilar Inc February 2008 - January 2009
Telrite Corp January 2006 - February 2008
Witness Systems March 2004 - January 2008
Cherry Systems January 2001 - January 2004
Skills
Apache, Unix, Linux, Service-Now, Nagios, Bash, Splunk, RedHat, CentOS, Disaster Recovery, VPN, MySQL, Databases, VMware, Windows Server, Sendmail, ITIL, Perl, AIX, Virtualization, Cloud Computing, SSH, Python, Network Security, Oracle Applications, Zenoss, GPFS, OCSF, Bacula, Amanda, Exim, JUNOS, catos, NetApp, Nginx, Weblogic Administration, Plesk, mediawiki, VNC, Diameter, RADIUS, ITSMF, Weapons of Mass..., Ubuntu, PostgreSQL, Red Hat Linux
Education
Southern Polytechnic State University 1996 — 1998
DeKalb County School District February 2014 - Present
Independent Consultancy June 2008 - December 2013
Comforce September 2007 - March 2008
Elite Systems, Inc. February 2006 - July 2007
Cox Communications August 1983 - April 2005
Skills
Project Management, SDLC, Business Intelligence, PMP, ERP, Oracle Applications, Oracle, Vendor Management, Strategy, Strategic Planning, PMO
Education
Southern Polytechnic State University
Project Management
CDI
Computer Technology
Cox Enterprises August 2015 - Present
Cox Enterprises January 2012 - Present
Cox Communications January 2007 - January 2012
Securiant January 2005 - January 2007
Skills
Security, CISSP, Information Security, Vulnerability Assessment, Information Security..., Network Security, PCI DSS
Education
Southern Polytechnic State University 1997 — 2002
BS, Telecommunications Engineering
Cox Communications July 2013 - Present
Cox Communications 2002 - Present
GE 2000 - 2002
GTE Wireless 1995 - 2000
Skills
Privacy Law, Licensing, Contract Negotiation, Intellectual Property, Corporate Law
Education
Southern Methodist University Dedman School of Law 1986 — 1989
JD, Law
CGI Federal August 2015 - Present
Deloitte November 2014 - July 2015
Cox Communications August 2014 - November 2014
Cognizant Technology Solutions August 2014 - November 2014
Kforce Inc August 2010 - August 2014
Lockheed Martin - National Data Warehouse Program @CMS February 2011 - June 2014
National Grid August 2010 - December 2010
Merkle May 2010 - July 2010
Exelon November 2009 - April 2010
CNA March 2008 - December 2008
Skills
ETL, Informatica, Data Integration, Data Modeling, Data Warehousing, Database Design, Oracle, SSIS, Databases, PL/SQL, Microsoft SQL Server, Agile Methodologies, Teradata, Business Objects, Microstrategy, SDLC, Business Intelligence, Integration, SQL, Requirements Analysis
Education
Southern Illinois University, Edwardsville 2004 — 2007
MS
CBRE November 2014 - Present
Massage Envy May 2012 - May 2014
Cox Communications April 2001 - February 2012
Alltel (formerly Bell Atlantic Mobile, Cellular One) December 1997 - February 2001
Pima County August 1995 - December 1997
First Western Bank February 1991 - April 1995
First Western Bank 1991 - 1995
Primerit Bank 1990 - 1991
Skills
Budgeting, Analysis, Accounting, Telecommunications, Banking, Financial Forecasting, Budgets, Access, Finance, Account Reconciliation, General Ledger, Account Management, Financial Analysis, Variance Analysis, Management, Accounts Payable, Training, Leadership, Corporate Finance, Financial Reporting, Project Planning, Payroll, Internal Audit, Cash Flow, Accounts Receivable, Auditing, Sarbanes-Oxley Act, Managerial Finance, Financial Statements
Education
Southern New Hampshire University 1976 — 1980
Bachelor's degree, Accounting
Cox Communications January 2014 - Present
Cox Communications August 2009 - January 2014
Cox Communications May 2008 - August 2009
Cox Communications June 2004 - May 2008
Cox Communications April 2002 - July 2004
Skills
Telecommunications, Project Management, DOCSIS, Management, Active Directory, Business Analysis, Business Process, Databases, Data Center, Hardware, System Deployment, IT Management, IT Strategy, Visio, System Administration, Software Documentation, Disaster Recovery, Servers, Networking, Software Development, Microsoft SQL Server, Call Centers, Leadership, Process Improvement, Team Leadership
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 1997
University Health Care System March 2014 - Present
University Health Care System February 2011 - March 2014
University Health Care System June 2007 - March 2011
University Health Care System December 2004 - June 2007
Cox Communications June 2004 - December 2004
Skills
Disaster Recovery, Information Security, Business Impact Analysis, Business Continuity..., Project Management, Business Continuity, Computer Security, Healthcare, Epic Security, Epic Data Courier, Configuration Management, Risk Assessment and..., Epic Systems, Risk Assessment, Data Center, Networking, Technical Support, Security
Education
Epic 2012 — 2013
Certified Epic Security Coordinator, Epic 2010, 2012 and 2014 Security E-Learning
Information Systems Audit and Control Association 2010 — 2011
CRISC, Certified in Risk and Information Systems Control
FEMA Emergency Management Institute 2007 — 2010
Federal Emergency Management Agency (FEMA) Independent Study Program
Disaster Recovery Institute International 2008 — 2008
CBCP, Certified Business Continuity Professional
Southern Polytechnic State University 2006 — 2008
Information Technology
Augusta Technical College 2003 — 2004
Associate of Applied Sciences, Computer Specialist
Dept. Of Defense July 2011 - Present
Vatterott College February 2010 - August 2010
Goodwill Industries of Central Oklahoma March 2008 - January 2010
Paterson Dental/Dell, Inc November 2006 - October 2007
Lucent Technologies January 2003 - September 2005
Avaya, Incorporated January 2003 - September 2005
Cox Communications January 2002 - June 2002
Oklahoma Air National Guard November 1995 - November 1998
Skills
Technical Support, Computer Security, Microsoft Exchange, Program Management, Telecommunications, VoIP, Networking, Operating Systems, Call Center, TCP/IP, Hardware, Computer Hardware, SAP, Troubleshooting, Servers, Call Centers, Software Installation, Network Design, Help Desk Support, Cloud Computing, Disaster Recovery, LAN-WAN, VPN, Network Security, Security, Active Directory, IT Operations, Switches, Data Center, Virtualization, VMware, System Deployment, System Administration, Routers, Cabling, Windows, WAN, SDLC, Network Administration, Windows Server, Testing, Wireless Networking, Cisco Technologies, IT Management, Information Security, Citrix, ITIL, Cisco Routers, IP, SharePoint
Education
American InterContinental University 2010 — 2013
MIT, Computer and Information Systems Security/Information Assurance, 3.22
Southern Nazarene University 2003 — 2004
B.S, Network Management
Cox Communications July 2011 - Present
Cox Communications January 2007 - May 2011
Skills
Customer Service, Management, Troubleshooting, Team Leadership, Call Centers, Team Building, Customer Satisfaction, Project Management, Telecommunications, Training, Process Improvement, Strategic Planning
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2001
Bachelor of Science (BS), Computer Science
Career Executive Options, Inc. / Resume Writers Ink March 2013 - Present
Leader Communications Inc. (LCI) March 2012 - June 2012
Cox Communications November 2009 - November 2010
Chickasaw Nation Industries, Inc. (CNI) 2008 - 2009
CIT December 1999 - April 2007
Central Oklahoma Care At Home 1995 - 2000
Skills
Recruiting, Interviews, Employee Relations, Human Resources, Onboarding, New Hire Orientations, HRIS, Public Speaking, HR Policies, Executive Search, Performance Management, Customer Service, Resume Writing, Resume, Personnel Selection, Conducting Interviews, Event Management, Employee Benefits, Resume Mining, Event Planning, Mock Interviews, Personnel Recruiting, Employee Hiring, Workshop Facilitation, Leadership, Large Group Facilitation, Compliance Audits, Special Events, Personnel Assessment, New Hire Orientation, Customer Relations, Sourcing, Auditing, Hiring
Education
Southern Nazarene University 1991 — 1994
BA, Managment of Human Resources
Equifax June 2015 - Present
MDSi, Inc. June 2012 - September 2015
TMX Finance November 2010 - June 2012
ACS September 2007 - March 2010
Cox Communications 2003 - 2007
Skills
CSTA, QTP, TFS, SQL, Microsoft SQL Server, Open Source Software, Crystal Reports, Business Objects, SharePoint, Microsoft Team..., ICOMS, Oracle Discoverer, XML
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1997
Bachelor of Science (BS), Computer Science
Cox Communications July 2007 - Present
Channel 4 SD 2006 - 2008
KUSI-TV 2002 - 2003
Education
Southern Oregon University 1997 — 1999
Cox Communications November 1999 - Present
Education
University of Phoenix 2005 — 2007
MBA, Masters Business Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 1999
BS, Marketing, Bachelor of Science
AFT Systems
Lean Six Sigma Green Belt Certified
APMEX Inc July 2014 - June 2015
Cox Communications July 2013 - July 2014
Cox Communications June 2011 - July 2013
Covenant Renovation, Inc. April 2009 - June 2011
The Hartford 1999 - 2009
Skills
Call Centers, Team Building, Direct Sales, Team Leadership, Coaching, Sales Management, Vendor Management, Management, Leadership, Sales, Account Management, Customer Service, Customer Retention, Strategy, Strategic Planning, Customer Satisfaction, Marketing, CRM, Telecommunications, Enterprise Software, Program Management, Process Improvement, Call Center, Sales Operations, Outsourcing, Insurance, Training, Customer Experience, Operations Management, Change Management, Technical Support, Comedic Timing
Education
Southern Nazarene University 2007 — 2009
Organizational Leadership, B.S.
University of Oklahoma 1996 — 1998
Business
Cox Communications July 2015 - Present
Cox Communications January 2015 - July 2015
Cox Communications November 2012 - January 2015
Bank of America September 2010 - November 2012
Bank of America April 2008 - September 2010
Bank of America 2006 - April 2008
HealthLogic Systems Corporation April 2001 - 2006
Skills
SDLC, Business Analysis, Data Warehousing, SQL, Enterprise Architecture, Requirements Analysis, Microsoft SQL Server, Agile Methodologies, SOA, Software Project..., Requirements Gathering, Visio, Oracle, SharePoint, Data Modeling, Project Management, Process Improvement, Security, Six Sigma, Project Planning, Resource Management, IT Strategy, MySQL, IT Management, Solution Architecture, ITIL, Business Intelligence, PMP, Integration, Vendor Management, Disaster Recovery, Databases, Business Process, IT Service Management
Education
Southern Polytechnic State University 2000 — 2001
SGS Petroleum Service Corp February 2007 - June 2013
Cox Communications June 2006 - January 2007
Orion Refining Corporation January 1997 - June 2003
Skills
Accounting, General Ledger, Fixed Assets, Variance Analysis, Microsoft Office, Accruals, Account Reconciliation, Microsoft Excel, Accounts Payable, Financial Reporting, Accounts Receivable
Education
University of Phoenix 2008 — 2010
MBA, General Business
Southern University and Agricultural and Mechanical College at Baton Rouge 1986 — 1990
B.S., Accounting
Verint February 2011 - Present
Cox Communications January 2001 - December 2010
Skills
VoIP, Linux, Telecommunications, IP, Windows 7, Telephony, System Deployment, RSA / KMS Encryption, MS SQL Server 2008, MS SQL Server 2005, Windows Server 2005, Windows Server 2008, Perl, SQL, Microsoft Exchange, Oracle, XP, Call Centers, Hardware, Tomcat, Java, Quality Assurance, VoIP Avaya, VoIP TDM, AS400, Transidiom, Service Broker, ICOMS, DB2, Weblogic, Enterprise Application..., Enterprise / SQL..., Work Force Management, I360 Customer Feedback, I360 QM, I360 Full Time Recording, Microsoft SQL Server, Scripting, Security, Windows Server, Enterprise Software, Servers, Cisco Technologies, Troubleshooting, Integration, Unix
Education
Southern Polytechnic State University
BS, Electrical Engineering Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - Present
Oklahoma Insurance Department June 2008 - December 2010
Oklahoma Insurance Department May 2006 - June 2008
Cox Communications May 2000 - May 2006
AOL August 1997 - May 2000
Skills
Leadership, Nonprofits, Training, Call Centers, Public Speaking, Call Center, Insurance, Government
Education
Bishop McGuinness 1987 — 1991
Diploma
Southern Nazarene University
Bachelor of Science
University of Central Oklahoma
Cognizant Technology Solutions June 2014 - Present
SolTech Inc. January 2013 - Present
Elavon, Inc. April 2012 - September 2012
Cox Communications June 2009 - April 2012
Cellnet Technology July 2008 - October 2008
Sunrise Telecom July 2007 - June 2008
Global Payments October 2006 - July 2007
AT&T 2004 - 2005
Skills
Testing, Quality Center, Test Automation, SDLC, Integration, Test Planning, Quality Assurance, User Acceptance Testing, Regression Testing, Test Cases, HP QTP, Unix, Databases
Education
Southern Polytechnic State University 1989 — 1994
EET, Electrical Engineering
Cox Communications Dispatch Warehouse Administrative AssistantForest City Residential LLCNovember 2005 - July 2006
Education
Southern Illinois University, Carbondale
Cox Communications March 2013 - Present
Skills
Broadband, Telecommunications, Team Leadership, Team Building, Technical Support, DOCSIS, Telephony, VoIP, Networking, Leadership, Operations Management, Computer Hardware, Microsoft Office, Training, Business Analysis, Change Management, Technical Leadership, OS X, Windows, Computer Repair, Public Speaking
Education
Oklahoma State University 2009 — 2011
Master's degree, Telecommunications Management
Southern Nazarene University 2007 — 2009
Bachelor, Network Management
Sedgwick CMS November 2011 - Present
Cox Communications April 2008 - September 2011
Wachovia Securities Financial Network 1999 - 2004
Skills
Analysis, Forecasting, Budgets, Management, Account Management, Financial Reporting, Outlook, Call Centers, Telecommunications, Customer Service, Strategy, Employee Benefits, Finance, Change Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1997
Bachelors, Accounting
Vonage Business Solutions March 2015 - Present
Cox Communications October 2013 - December 2014
Cox Communications December 2005 - October 2013
AT&T January 2002 - December 2005
Skills
VoIP, Telecommunications, Customer Service, Call Centers, Team Building, Budgets, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Cross-functional Team..., Wireless, Team Leadership, Sales Operations, Product Management, Management, Leadership, Networking, Process Improvement
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 2000
Bachelor's degree, Marketing
University of Louisiana at Lafayette
Cox Communications March 2002 - Present
Skills
Cisco Technologies, HFC, Troubleshooting, Telecommunications, Outlook, Microsoft Excel, IP, Customer Service, HTML, Leadership, VoIP, Microsoft Office, Network Design, System Administration, Call Centers
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
CACI Inc Federal July 1984 - Present
CACI International Inc 1984 - Present
Cox Communications January 1980 - July 1984
Skills
Software Project..., PMP, Program Management, Enterprise Architecture, Requirements Analysis, PMO, SDLC, IT Strategy, Resource Management, Business Analysis, Systems Engineering, Business Process..., Software Development, Requirements Gathering, Process Improvement, Quality Assurance, CMMI, Information Assurance, Information Technology
Education
University of Phoenix 1999 — 2001
Master of Business Administration (MBA), Information Technology
Southern Polytechnic State University 1976 — 1980
Bachelor's degree, Electrical and Electronics Engineering
Cox Communications December 1999 - March 2009
BellSouth Telecommunications January 1987 - November 1999
South Central Bell September 1975 - December 1986
Skills
Telecommunications, VoIP, Broadband, Wireless, Telephony, Managed Services, Call Centers, Security, Disaster Recovery, Fiber Optics, Ethernet, IP, Optical Fiber, Customer Experience, Network Engineering, Network Design
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Cox Communications July 2003 - July 2013
Skills
Social Media Marketing, Digital Marketing, Marketing Strategy, Managed Services, Broadband, Telecommunications, IP, Sales Operations, DOCSIS, Wireless, Account Management, Telephony, Call Centers, Call Center, Sales
Education
Southern New Hampshire University 2011 — 2014
Master's degree, Marketing
University of Rhode Island 1998 — 2002
B.A., Studio Arts - Multimedia and Photography • B.A., Communications - Electronic Communications
Cox Communications July 2011 - Present
Cisco Systems (Scientific Atlanta) April 1995 - July 2011
AT&T Tridom October 1989 - April 1995
Datapoint Corp October 1978 - October 1989
Skills
Product Management, Telecommunications, Set Top Box, MPEG2, MPEG, Embedded Systems, Digital Video, Digital Electronics
Education
University of Houston 1969 — 1973
Bachelor of Science, Electrical Engineering
Southern Methodist University
Master of Science, Electrical Engineering
The University of Texas at San Antonio
Master, Business Administration
Suddenlink July 2015 - Present
Knights of Columbus Insurance September 2014 - July 2015
Cox Communications June 2013 - September 2014
Sprint Nextel August 2012 - June 2013
T-Mobile October 2011 - August 2012
T-Mobile USA May 2006 - October 2011
US Cellular June 2004 - May 2006
Friedman's Jewelry August 2003 - June 2004
CopyMax January 2001 - January 2003
Kinko's January 1996 - January 2001
Skills
Sales Management, Retail, Sales Presentations, Direct Sales, Customer Service, Sales Operations, Account Sales Strategies, Account Management, Contract Negotiation, Marketing Strategy, Event Planning, Event Management, Operational Excellence, Training, Project Management, Problem Solving, B2B, Business Development, Coaching, Cold Calling, Cross-functional Team..., Customer Experience, Management, Mobile Devices, Recruiting, Team Leadership, Telecommunications, Wireless
Education
Southern Nazarene University 2007 — 2008
Bachelors of Science, Organizational Leadership
2003 OSU- OKC Oklahoma 2001 — 2003
Associates, Applied Science
Suddenlink Communications January 2010 - Present
Cox Communications September 2008 - January 2010
BancTec 1999 - 2001
Skills
Customer Experience, Process Improvement, Wireless, Telephony, Broadband, Telecommunications, Computer Network..., VoIP, Call Centers, Troubleshooting, Vendor Management, Customer Satisfaction, IP, Team Leadership
Education
Southern Methodist University 2000 — 2001
Cox Communications 2007 - Present
Cox Communications 2006 - 2007
Cox Communicatiosn 1999 - 2006
Skills
Broadband, Call Centers, Telecommunications, VoIP, Telephony, Ethernet, Customer Experience, Cabling, IP, Wireless, Cable Television, Optical Fiber, Fiber Optics, IPTV, MPLS
Education
Southern Nazarene University
Bachelor’s Degree, Organizational Leadership
University of Central Oklahoma
Master’s Degree, Public Administration
Work Force Logic March 2014 - Present
Cox Business November 2002 - January 2014
Cox Communications November 1995 - March 2002
Education
Southern Methodist University 1983 — 1989
Bachelor of Science (BS), Electrical and Electronics Engineering
Cox Communications March 2013 - Present
Cox Communications March 2013 - Present
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Cox Communications December 2013 - Present
Cox Communications April 2011 - December 2013
Cox Communications September 2007 - December 2013
Cox Communications September 2007 - December 2013
Gibson Technical Services July 1995 - September 2007
Education
Southern Nazarene University 1993 — 1998
Kinesiology, Science
Cisco Systems January 2012 - Present
Cox Communications 2012 - 2013
EchoStar Corporation July 2008 - December 2011
EchoStar Corporation 2005 - 2008
Skills
VOD, DVR, EPG, EBIF, DLNA, MoCA, PPV, MPEG2, MPEG-4, IPTV, OTT, DRM, Broadcast Television, Digital Cable, Satellite TV, RF, QAM, QPSK, DNCS, HomePlug, HDMI, Regression Testing, Manual Testing, Test Cases, User Acceptance Testing, Test Planning, Test Management, Test Automation, System Testing, Quality Assurance, Software Quality..., Test Lab Management, Unix, Linux, TCP/IP, Python, Java, Microsoft SQL Server, Microsoft Office, Agile Project Management, Scrum, Black Box Testing, Integration Testing, Set Top Box
Education
Southern Polytechnic State University
Electrical and Electronics Engineering
Cox Communications April 2014 - Present
Bridge City Center for Youth December 2013 - April 2014
Cash's Truck Stop March 2013 - December 2013
Elderly Protective Services August 2012 - April 2013
Baton Rouge Metro Health January 2012 - April 2012
Department of Public Works- 311 Call Center January 2008 - June 2011
AT & T Wireless January 2004 - September 2007
Convergys May 2002 - January 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2013
Bachelor of Science (B.S.), Social Work
Internal Revenue Service November 2002 - Present
Cox Communications August 1994 - August 1999
Cox Communications September 1982 - August 1991
Skills
Microsoft Office, Microsoft Excel, Research, Policy, Public Speaking, Microsoft Word, Leadership, Customer Service, Government, Program Management, PowerPoint, Analysis, Training, Budgets, Nonprofits, Outlook, Community Outreach, Social Media, Accounting, Process Improvement, Public Relations, Teaching, Data Analysis
Education
Southern University at New Orleans 1977 — 1981
Bachelor's degree, Business Administration and Management, General
Cox Communications November 2011 - Present
IBM March 2009 - November 2011
Wellpoint Anthem July 2008 - January 2009
Redcats December 2007 - June 2008
Skills
Unix, SQL, IBM AIX, Oracle Database, Red Hat Linux, Exadata, sql backtrack, Oracle RAC, RMAN, OEM Management, Oracle ASM, Data Guard, Data Mirror, Veritas Volume Manager, DB2, Windows Server
Education
Southern Illinois University, Carbondale 2006 — 2007
Masters of Electrical and Computer Engineering, Electrical and Computer Engineering