Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
BT Global Services September 2015 - Present
Uber 2014 - Present
Cox Communications 2013 - 2013
OhGoodyGoody.com June 2011 - December 2011
RadioShack Corp October 2008 - December 2010
San Diego Marketing Alliance May 2008 - October 2008
Skills
Social Media Marketing, Social Networking, Promotions, Consumer Behavior, Brand Development, E-commerce, Microsoft Office, Marketing Strategy, Market Research, Online Marketing, Market Analysis, Marketing Communications, Product Marketing, Email Marketing, Strategic Leadership, Business Management, Cross-functional Team..., IT Management, IT Solutions, Information Technology, Online Advertising, Management, Strategy, Facebook, Marketing, Leadership, Social Media, Sales, PowerPoint, Microsoft Excel, Customer Service, Public Speaking
Education
Syracuse University - Martin J. Whitman School of Management 2009 — 2012
Bachelor of Science, Marketing Management and Information Management & Technology Services, 3.25 GPA
Faraday House - Syracuse University London Program 2011 — 2011
Bachelor of Science (B.S.), Business Management (European Perspective), 3.9 GPA
Lord Byng High School 1999 — 2003
Diploma, General Studies
Cox Communications May 2012 - Present
Skills
Customer Service, Microsoft Office, Call Center, Customer Satisfaction, Process Improvement, Operations Management, Team Building, Troubleshooting, Team Leadership, Account Management, Outlook, Sales, Management, Leadership, Change Management
Education
Strayer University 2013 — 2016
Bachelor of Business Administration (BBA), Human Resources Management
Cox Communications January 2014 - Present
Community Church Int'l December 2013 - Present
Cox Communications January 2013 - December 2013
Cox Communications April 2009 - December 2012
Best Buy July 2007 - May 2009
Education
Old Dominion University - College of Business and Public Administration 2007 — 2014
B.S.B.A, Network Engineering
Experis IT January 2011 - Present
Cox Communications April 2010 - December 2010
Skills
Microsoft SQL Server, PL/SQL, Essbase, Hyperion Reports, Quality Assurance, Quality Center, LoadRunner, QTP, Performance Testing, System Integration..., User Interface, User Acceptance Testing, SDLC, Black Box Testing, Test Planning, Software Quality..., Test Automation, Web Testing, Selenium, JIRA, Waterfall, SharePoint, Software Testing Life..., Agile Testing, Data Warehousing, End-to-end Testing, Test Strategy, Mobile Testing, Exploratory Testing, Agile, TFS, Agile Methodologies, CMMI, Integration Testing
Education
Stratford University
Master's degree, Masters in Software Engineering
Cox Communications December 2014 - Present
Cox Communications December 2012 - December 2014
Navy Federal Credit Union May 2012 - December 2012
Hampton Roads BankShares March 2010 - September 2011
Bank of Hampton Roads December 2007 - March 2010
Skills
Finance, Customer Service, Internal Audit, Loans, Accounting, Human Resources, Auditing, Payments, Internal Controls, Leadership, Process Improvement, Banking, Access, Sarbanes-Oxley Act, Accounts Payable, Management, Business Process..., Microsoft Word, Risk Management, Sales, Negotiation, Team Building
Education
Old Dominion University - College of Business and Public Administration
BSBA, Management
Cox Communications July 2015 - Present
Cox Communications September 2012 - July 2015
DirecTV / AAI LLC May 2010 - August 2012
US Navy and US Navy Reserves February 1998 - November 2010
Domino's Pizza October 2004 - April 2010
Armada Development LLC December 1996 - May 2008
Skills
Leadership Development, Operations Management, People Leader, 4 Disciplines of..., People Development, VoIP, Telecommunications, Troubleshooting, Wireless, Process Improvement, Integration, Management, Customer Service, Service Management, MPLS, Service Delivery, T1, Organizational..., CPI training, Business Process..., Marketing Strategy, Restaurant Management, Aquisition, HR Policies, PeopleSoft, Franklin Covey, Oz Principle, Forecasting, Operating Budgets, Capital Budgeting, Budget Process, Military Operations, Military Experience, Military Training, Instructor-led Training, Leadership, Account Management, Team Building, Team Leadership, Training
Education
The University of Texas at Arlington 2009 — 2010
Bachelor of Laws (LLB), Business/Managerial Economics, 3.0
Tarrant County College 2008 — 2009
Pre Law, Paralegal, 3.2
US Navy College 2000 — 2004
Associate of Arts (AA), General, 3.1
Ferguson Enterprises April 2015 - Present
Ferguson Enterprises September 2013 - April 2015
Ferguson Enterprises April 2012 - September 2013
Centura College August 2011 - August 2013
Ferguson Enterprises November 2011 - April 2012
Ferguson Enterprises September 2010 - November 2011
Tenacity Mortgage April 2010 - September 2010
Cox Communications July 2009 - June 2010
Wells Fargo Financial August 2006 - July 2009
GEICO January 2005 - August 2006
Skills
Outlook, Access, Microsoft Excel, SnagIt, PowerPoint, Microsoft Word, Customer Service, Teaching, PeopleSoft, IEX, Genesys, Word, Excel, Human Resources, Data Entry, Time Management, Event Planning, Kenexa
Education
Strayer University (VA) 2009 — 2011
MBA, Human Resources Management
Strayer University (VA) 2006 — 2009
BS, Management
Dress for Success Atlanta April 2013 - Present
Jabian Consulting March 2009 - Present
Cox Communications 2008 - 2011
ASAP Solutions 2008 - 2009
The Home Depot November 2007 - September 2008
Accenture 1998 - 2007
Skills
Program Management, PMO, Management Consulting, SDLC, Business Analysis, Business Process..., Business Process, Project Management, Change Management, Requirements Gathering, IT Strategy, Process Engineering, Business Process Design, Process Improvement, Software Project..., Requirements Analysis, Project Portfolio..., PMP, MS Project, Vendor Management
Education
Syracuse University 1994 — 1998
BS, Environmental Engineering
Time Warner Cable Business Class May 2014 - Present
Time Warner Cable December 2012 - Present
Canon IT Solutions Inc. September 2010 - November 2012
GEICO January 2008 - October 2009
Cox Communications January 2006 - January 2008
Sprint Nextel January 2004 - January 2006
Bank of America January 2001 - January 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Customer Service, Customer Satisfaction, Customer Retention, Sales, Insurance, Bill Payment, Credit Cards, Analysis
Education
Strayer University 2014 — 2018
Bachelor’s Degree, Bachelor of Science in Information Systems
Tidewater Community College 2012 — 2014
Information Technology
Green Run High School
HS Diploma
Cox Communications July 2014 - Present
Cox Communications August 2009 - July 2014
Cox Communications January 2008 - August 2009
Cox Communications June 2004 - January 2008
TelCove January 1999 - March 2003
Skills
Employee Benefits, Benefits Administration, Open Enrollment, Leave of Absence..., Cafeteria Plans, Section 125 Plans, Flexible Spending..., HRIS, Recruiting, PeopleSoft, Talent Management, Employee Relations, Human Resources, Training, New Hire Orientations, HR Policies, Personnel Management, Payroll, Deferred Compensation, Vendor Management
Education
Strayer University (VA) 2012 — 2015
MBA, Health/Health Care Administration/Management, 3.7
Strayer University (VA) 2005 — 2010
BA, Human Resource Management, 3.2
Videa LLC January 2014 - Present
Cox Communications January 2013 - January 2014
The North Highland Company December 2007 - December 2012
BrightPath Wireless June 2002 - 2006
WebTone Technologies 1996 - 2001
Accenture 1987 - 1996
Skills
Management Consulting, Process Improvement, IT Strategy, Business Process..., Program Management, Business Strategy, Strategic Planning, Organizational Design, Change Management, Project Management, Strategy, Business Transformation, Business Analysis, Cross-functional Team...
Education
Stevens Institute of Technology 1980 — 1984
Bachelor of Engineering, Mechanical Engineering
Cox Communications July 2013 - Present
Emory University June 2013 - December 2013
Easton Community Access Television June 2011 - August 2011
Skills
Video Production, Editing, Scripting, Creative Writing, editing with final cut..., field and studio..., shoot with field and..., Television, Video, Nonprofits, Facebook, Social Media, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Customer Service, Microsoft Office
Education
Stonehill College 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Stonehill College 2008 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Chantilly High School September 2009 - Present
C. Leon King Public High School August 2008 - August 2009
Whitman School of Management, Syracuse University June 2007 - June 2008
Henniger High School August 2007 - May 2008
Le Moyne College January 2006 - May 2007
Cox Communications March 2004 - June 2005
Newhouse School, Syracuse University August 2001 - December 2003
Newhouse School, Syracuse University June 2001 - August 2003
Skills
Academic Advising
Education
Syracuse University 2006 — 2007
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services, 3.9
Syracuse University 2000 — 2003
Bachelor of Science (B.S.), Televison, Radio, Film, Magna Cum Laude
Cox Business November 2006 - Present
Cox Communications June 2003 - November 2006
Cox Communications September 2001 - June 2003
Cox Communications November 1999 - September 2001
QVC 1997 - 1999
Skills
Troubleshooting, Telecommunication..., Project Management, Microsoft Office, Technical Support, LAN Switching, Data Entry, Customer Service, Account Management, Network Provisioning, Process Improvement, Process Flow..., Training, Call Centers, Service Delivery, VoIP, Broadband, Team Leadership, Telecommunications, Telephony, Vendor Management, Wireless, Customer Experience
Education
Strayer University (VA) 2013 — 2016
Master of Business Administration (M.B.A.), Project Management
University of Phoenix 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Cox Communications January 2015 - Present
Cox Communications February 2000 - Present
Cox Communications January 1988 - Present
Skills
Network Design, IP, VoIP, Cisco Technologies, Telecommunications, MPLS, Wireless Networking, Telephony, Broadband, DWDM, Switches
Education
Strayer University (VA) 2008 — 2012
BSIS, Computer Systems Networking and Telecommunications
Cox Communications July 2014 - Present
Skills
Customer Experience, Technical Support, Telecommunications, Operational Efficiency, Change Management, Leadership Development, Process Optimization, Call Center, Broadband, Leadership..., Process Improvement, Business Acumen, Project Coordination, Troubleshooting, Data Manipulation, Cross-functional Team..., Innovation, Project Management, Team Building, Team Leadership, Vendor Management, Virtual Teams, Local Number Portability, Computer Network..., IP, Ethernet, VoIP, High Speed Data, Digital Video, Telephony, Operations Management, Connectivity, HFC, Switched Digital Video, Wireless, Remedy Ticketing System, Report Manager, OBIEE, SharePoint, PeopleSoft, ICOMS, VOD, CMTS, Network Engineering, Call Centers, BMC Remedy, Cable Modems, Cable Television, Fiber Optics, Metro Ethernet
Education
Strayer University (VA)
Associate of Science (A.S.), Business Administration and Management, General
WBNG TV 12 January 2010 - Present
KSNF-TV June 2009 - August 2009
Time Warner Cable September 2008 - May 2009
Tricities Sports December 2008 - January 2009
ESPN August 2007 - May 2008
Virginia High School League (VHSL) August 2007 - May 2008
92.7 KISSFM September 2006 - May 2008
Cox Communications December 2007 - December 2007
ESPN Radio June 2007 - August 2007
NBC 29 January 2007 - May 2007
Skills
Broadcast, Storytelling, Editing, Television, Marketing
Education
Syracuse University 2008 — 2009
Master of Science, Broadcast Journalism
University of Virginia 2004 — 2008
Bachelor of Arts, Sociology
iQor August 2014 - Present
Alliance Data March 2014 - May 2014
NCO Financial Systems August 2012 - February 2014
PNC April 2012 - August 2012
Strayer University May 2010 - April 2012
Comcast November 2009 - May 2010
Cox Communications January 2006 - November 2009
Chevy Chase Trust August 1999 - April 2005
Skills
CRM, Management, Recruiting, Customer Service, Quality Assurance, Policy, Finance, Negotiation, Lead Generation, Banking, Accounting, B2B, Admissions, Student Financial Aid, Leadership, Higher Education, Training, Analysis, Data Analysis, Human Resources, Project Management, Administration, Process Improvement
Education
Strayer University (VA) 2011 — 2013
Master of Business Administration (MBA), Project Management
Strayer University (VA) 2008 — 2010
Master's degree, Educational Management
Cox Communications April 2013 - Present
Bramley Communications, LLC 2001 - Present
Office of General Treasurer Paul J. Tavares 1998 - 2001
Office of U.S. Congressman Bob Weygand 1996 - 1998
ESPN 1995 - 1995
Office of Governor Bruce Sundlun 1994 - 1995
Skills
Crisis Communications, Media Relations, Public Relations, Strategic Communications, Social Media, Press Releases, Non-profits, Communication Training, Corporate Communications, Public Speaking, Speech Writing, Internal Communications, Public Policy, Government, Event Planning, Marketing, Public Affairs, Strategic Planning, Social Media Marketing, Nonprofits, Marketing Communications, Newsletters, Event Management, Fundraising, Publicity
Education
Syracuse University
BS, Magazine Journalism
EY March 2014 - Present
Cox Communications January 2013 - December 2013
Cox Communications January 2011 - December 2012
Cox Communications November 2007 - December 2010
Georgia Advocacy Office (GAO) March 2005 - August 2007
Pickens County Board of Disabilities & Special Needs July 2002 - February 2005
University of Alabama July 1997 - July 2002
Skills
VoIP, Telecommunications, Switches, Troubleshooting, Networking, Team Building, Network Administration, Network Engineering, IP, WAN, Telephony, Broadcast, VOD, Cisco Technologies, Customer Satisfaction, Remote Troubleshooting, LAN-WAN, DVR, TCP/IP, Ethernet, Routers, Wireless, V2B, Broadband, Hardware, Servers, Problem Solving, MPLS, Cisco IOS, OSI Model, FCC, Network Design, Wireless Networking, Computer Network..., Intrusion Detection, Splunk, Information Security..., SIEM, NetWitness, IT Security Operations
Education
Stillman College 1985 — 1987
Computer Science
College of DuPage 1983 — 1985
Business/Corporate Communications
Cox Communications March 1996 - Present
Cox Enterprises March 1996 - August 2014
Skills
Broadcast Television, DOCSIS, Broadcast, Digital Media, VOD, Call Centers, Cable Television, Broadband, Telephony, VoIP, Telecommunications, IPTV, IP, Ethernet, Computer Network..., Optical Fiber, Vendor Management
Education
Strayer University (VA)
Cox Communications January 2013 - Present
Cox Communications June 2009 - January 2013
Cox Communications July 2008 - February 2010
Cox Communications October 2005 - July 2008
Cox Communications August 2001 - October 2005
Fluor Gulf Communications Inc September 2000 - June 2001
Badger Daylighting Inc Southern California Divison October 1999 - July 2000
Skills
Process Improvement, Project Management, Strategic Planning, Operations Management, Technical Writing, Change Management, Broadband, IPTV, Telecommunications, DOCSIS, VOD, Digital Video, Product Management, Troubleshooting, Video, Cross-functional Team..., Call Centers, Technical Support, Software Documentation, Leadership, Networking, Integration, Cable Television, Switches, Telephony, IP, HFC, Wireless Networking, Servers, Testing, Wireless, System Deployment, Software Installation, Computer Network..., Management, TCP/IP, Network Security, Optical Fiber, Cisco Technologies, Ethernet, LAN-WAN, Set Top Box, Interactive TV, VoIP, Network Engineering, Metro Ethernet, Digital TV, DWDM, Cables, Fiber Optics
Education
Suffolk County Community College 1996 — 1999
A.A.S, Business Administration
West Islip High School 1992 — 1996
High School
Cox Communications October 2012 - Present
Cox Communications January 2012 - October 2012
Cox Communications November 2011 - January 2012
Cox Communications March 2009 - November 2011
Cox Communications December 2007 - March 2009
Cox Communications December 2004 - December 2007
Cox Communications March 2001 - December 2004
Circuit City November 1999 - March 2001
Skills
Product Marketing, Integrated Marketing, Direct Sales, Product Management, Sales, Telecommunications, Video, Business Strategy, Advertising, Marketing, Direct Marketing, Broadband, Customer Retention, Vendor Management, Wireless, Multi-channel Marketing, Marketing Strategy, Strategy, VoIP, Marketing Communications, Strategic Partnerships, Customer Experience, Public Relations, Cross-functional Team..., Call Centers, Competitive Analysis, VOD, Social Media Marketing
Education
Old Dominion University - College of Business and Public Administration 1986 — 1990
BA, Marketing and Management
Time Warner Cable December 2011 - Present
Time Warner Cable June 2010 - December 2011
Cox Communications February 2007 - July 2010
Cox Communications October 2000 - February 2007
Cox Communications December 1997 - October 2000
time warner cable 1991 - 1995
Markel Corporation 1982 - 1991
Skills
Networking, Telecommunications, Vendor Management, Network Engineering, Broadband, Integration, Software Development, Network Design, Wireless Networking, Mobile Devices, Telecommunications..., Wireless, Routers, Active Directory, VoIP, IPTV, Call Centers, Cross-functional Team..., System Deployment, Cloud Computing, IP, TCP/IP, Disaster Recovery, Cisco Technologies, Troubleshooting, Technical Support, Telephony, LAN-WAN, Call Center, Data Center, Servers, Customer Experience, Managed Services, Computer Network..., MPLS, Cabling, Metro Ethernet, Ethernet
Education
Strayer University 2002 — 2007
Bachelors, Business Administration
Waukesha County Technical College 1980 — 1982
Associates, Information Technology
University of Wisconsin-Milwaukee 1978 — 1979
Business
Upper Iowa University 1977 — 1978
Business
Cox Communications June 2013 — Present
Skills
Broadband, Budgeting, P&L, Team Building, Telecommunications, Income Statement, Management, Budgets, Customer Satisfaction, Cable Television, Call Center, Cross-functional Team..., Operations Management, Call Centers, Project Planning, Program Management, Process Improvement, Change Management, Team Leadership, Customer Service, Strategic Planning, Coaching, Executive Management, Performance Management, Optical Fiber, Sales, Forecasting, P&L Management, Vendor Management, Customer Experience, Human Resources, Leadership, Wireless, Telephony, VOD, Fiber Optics, Product Management, Customer Retention, IPTV, VoIP, Computer Network..., Ethernet, Cabling, Troubleshooting, DWDM, System Deployment, DOCSIS, T1, Network Design, IP
Education
Strayer University 1973 — 1988
BBA, Business Administration
Cox Communications April 2015 - Present
Icon Technologies October 2013 - Present
Infosys Limited October 2004 - October 2013
Skills
ASP.NET MVC, Apache, Manual Testing, Web Services, Requirements Analysis, PL/SQL, Unix, Oracle, SDLC, Agile Methodologies, Spring, XML, Core Java, Java Enterprise Edition, SOA, Struts, JSP, Spring Framework
Education
Symbiosis International University 2004 — 2004
Jawaharlal Nehru College Of Engineering 2000 — 2004
Bachelor of Engineering, Information Techology
Deogiri College Aurangabad 1998 — 2000
College, Electronics
St. Francis De Sales 1996 — 1998
High School, 8th Grade
St. Francis school 1992 — 1996
Middle school
TengoInternet September 2013 - Present
TengoInternet May 2013 - September 2013
kgb August 2012 - May 2013
Accenture Technology Solutions October 2009 - March 2012
Accenture September 2007 - March 2010
Maximus March 2006 - August 2007
Accenture LLP February 2007 - May 2007
Accelerated Computer Professionals 2005 - 2006
Cox Communications 2000 - 2004
Skills
Infrastructure..., Quality Assurance, Workforce Management, BPO, IO, Operations Management, Blue Pumpkin, eWFM, Etalk, Witness, Cisco Call Manager, Apropos, PeopleSoft, NICE Call Recording, IEX Total View, Call Center..., Trend Forecasting, Data Analysis, Outsourcing, Call Center, Business Process..., User Acceptance Testing, ITIL, Telecommunications, CRM, Contact Centers, Management, Project Management, Vendor Management, Process Improvement, Customer Experience, Resource Management, Service Delivery, Business Process, BMC Remedy, Visio, Enterprise Software, Call Center Development, IT Outsourcing, Integration, Business Analysis, IT Service Management, Telephony, VoIP, Troubleshooting, Service Management, SharePoint, Analysis, Training, Business Continuity
Education
Strayer University 2003 — 2013
West Texas A&M University 1995 — 1997
Midland College 1995 — 1995
Cox Communications August 2013 - Present
Cox Communications May 1995 - August 2013
TeleCable September 1990 - April 1995
TeleCable April 1987 - September 1990
General Electric November 1984 - April 1987
General Electric July 1982 - November 1984
Education
The College of William and Mary - The Mason School of Business 1988 — 1990
MBA
Syracuse University 1978 — 1982
BS, Finance and Telecommunications Mgmt.
Cox Communications October 2012 - Present
Sentara Healthcare September 2005 - October 2012
Public Relations Society of America Hampton Roads Chapter 2008 - 2008
City of Virginia Beach September 1998 - September 2005
Penn State's Milton S. Hershey Medical Center January 1992 - September 1998
Skills
Media Relations, Corporate Communications, Internal Communications, Public Relations, Strategic Communications, Newsletters, Crisis Communications, Community Development, Press Releases, Crisis Management, Marketing Communications, Integrated Marketing, Interviews, Editing, Leadership, Public Affairs, Publicity, Strategy, Speech Writing, Public Speaking, Fundraising, Communication Training, Corporate Social..., Spokesperson, Journalism, Reputation Management, Communications Planning, Publications, Message Development, Blogging
Education
Temple University 1996 — 1998
Master of Journalism, Journalism
University of Pittsburgh
B.A., Journalism
AT&T August 2012 - Present
AT&T December 1998 - Present
ParFore Charity November 1998 - Present
Cox Communications May 1997 - December 1998
Clearwater County Health Systems October 1995 - April 1997
Skills
Optical Fiber, Process Improvement, Telecommunications, Project Management
Education
College of Saint Mary 2009 — 2010
Master, Organizational Leadership
College of Saint Mary 2006 — 2008
BS, Business Information Systems Management
DCSE 2007 — 2007
Certification, Desktops, Portables, Servers
Prosoft Learning Corporation 2006 — 2006
Certification, CCNT
TIA 2006 — 2006
Certification, Covergence Technology
College of Saint Mary 2002 — 2006
AS, Telecommunication Systems Management
Stevens Institute of Technology 2000 — 2002
Certification, Project Management
ETA 2001 — 2001
Certification, Fiber Optics Installation
HHS
Accenture July 2012 - Present
Cox Communications January 2012 - July 2012
Cox Communications June 2009 - January 2012
Orange - France Telecom Group February 2008 - February 2009
Orange - France Telecom Group August 2005 - February 2008
Alcatel-Lucent July 2004 - December 2004
Laboratory of Electronics, Nanotechnology & Captors, Universite Claude Bernard Lyon 1 March 2003 - July 2003
Laboratory of Spectroscopy, Universite Claude Bernard Lyon 1 June 2002 - July 2002
Skills
Product Management, Product Development, Cross-functional Team..., VoIP, Integration, Telecommunications, Wireless, Mobile Devices, IPTV, Project Management, Product Marketing, Strategy, Mobile Technology, WiFi, Vendor Management
Education
Ecole nationale supérieure des Télécommunications 2003 — 2005
MEng, Information Technologies
Université Claude Bernard Lyon 1 2001 — 2003
BS, Applied Physics
2000 — 2001
Applied Physics
Teledomani Inc. July 2014 - Present
4Results Marketing LLC May 2013 - June 2014
One Source Solutions Group February 2011 - May 2013
2020 Companies March 2009 - January 2011
Cox Communications January 2007 - February 2009
Verizon January 2003 - January 2007
KDDI January 1998 - January 2001
Skills
B2B, Selling, Recruiting, Account Management, Direct Sales, Leadership, Sales, Sales Operations, Management, Cold Calling, Training, Customer Service, New Business Development, Sales Management, Start-ups
Education
Stony Brook University 1991 — 1994
Bachelors, Psychology
Strategic Business Support Svcs. February 2010 - Present
Charter Communications November 2003 - January 2010
Charter Communications November 2003 - December 2005
SouthernSkies Communications Group November 2001 - November 2003
Qwest Communications February 2001 - October 2001
Comcast (fmrly Jones Intercable) February 1998 - January 2001
Cox Communications 1994 - 1998
TeleCable Corp January 1991 - January 1994
Wade CableVision, Inc January 1987 - January 1991
Skills
Market Research, Strategic Planning, Business Strategy, Program Management, Customer Retention, sales training, Customer Experience..., Net Promoter Score..., Leadership Development, Change Management, Political Campaigns, Sales, Cross-functional Team..., Telecommunications, Direct Marketing, Marketing Strategy, Customer Satisfaction, Strategy, Digital Marketing, Leadership, Team Leadership, Project Management, P&L Management, Marketing Leadership, Direct Sales, Management, Marketing, Sales Management, Budgets, Sales Operations, Account Management, Marketing Communications, Competitive Analysis, Business Planning, New Business Development, Advertising
Education
UCLA Anderson School of Management 2008 — 2009
Certificate, Executive Leadership Development Program
University of Phoenix 2001 — 2003
MBA, Marketing
University of Arizona, Eller College of Management 2000 — 2000
Certificate, eBusiness Technology & Strategies
Temple University
BA, Broadcast, Telecommunications & Mass Media
Apex Systems April 2015 - Present
start designs January 2001 - Present
ePracticeMedia June 2013 - April 2015
Blogger and consultant January 2008 - May 2013
Film Scouts August 2009 - December 2010
Cox Enterprises June 2007 - July 2009
Cox Enterprises September 2004 - June 2007
Cox Communications September 2003 - September 2004
Landmark Communications February 2003 - June 2003
General Dynamics January 1999 - October 2002
Skills
Creative Direction, Concept Design, Adobe Creative Suite, Photoshop, Illustrator, InVision, Lucidchart, Axure RP, WordPress, Social Media, Web Design, Graphic Design, User Experience, User Interface Design, SEO, Project Planning, Social Media Marketing, Process Improvement, Digital Marketing, HTML, CSS, Blogging, Art Direction, Advertising, Social Networking, Facebook, Dreamweaver, Multimedia, InDesign, QuarkXPress, Magazines, Typography, Photography, Online Marketing, Media Relations, Flash, Copywriting, Public Relations, Strategy, Newsletters, Layout, Logo Design, Print Design, Digital Art, Digital Strategy, Film Editing, Microsoft Excel, Mobile Applications, Interaction Design, Online Content Creation
Education
Old Dominion University - College of Business and Public Administration
Bachelor of Arts (BA), International Business: Marketing
Tidewater Community College
A.S., Science
Tidewater Community College
A.A.S., Graphic Design (Specialization: Business Arts)
Parenteau Business Forensics April 2004 - Present
Southern Maine Health Care December 2014 - Present
Time Warner Cable August 2014 - December 2014
Multiband Corporation - a Goodman Networks Company January 2006 - June 2014
Cox Communications March 2003 - January 2006
Cisco Systems June 1999 - March 2003
Adelphia Communications Corporation May 1996 - June 1999
Comcast / Media One / Continental Cablevision, Inc. / Singapore CableVision Pte. Ltd. August 1992 - May 1996
Skills
Organizational..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Team Leadership, PowerPoint, Public Speaking, Operations Management, Team Building, English, Windows, Research, Teaching, Photoshop, Project Management, Strategic Consulting, Educational Consulting, Instructor-led Training, Entrepreneurship..., P&L Management, Operating Budgets, Innovation Consulting, Executive Coaching, Strategic Leadership, Business Analysis, Staff Development, Curriculum Development, Curriculum Innovation, Leadership, Program Management, Process Improvement, Training, Leadership Development, Strategic Planning, Management, Coaching, Telecommunications, Performance Management, Employee Relations, Nonprofits, Customer Satisfaction, Consulting, Employee Training, Human Resources, Analysis, Strategy, Change Management, Policy
Education
University of Canterbury 1993 — 1996
Doctor of Philosophy (Ph.D.), Business/Corporate Communications
Andover College 1991 — 1992
Associate's Degree, Business Administration, Management and Operations, Honors
Syracuse University 1981 — 1984
Bachelor of Science (BSc), Electrical, Electronics and Communications Engineering
Biddeford High School 1978 — 1981
Diploma, Advanced Studies
Cox Communications February 2013 - Present
HD Supply May 2012 - January 2013
The Coca-Cola Company June 2005 - November 2012
Troutman Sanders LLP July 2001 - June 2005
Braindance October 2000 - May 2001
eAttorney Incorporated June 2000 - October 2000
Powerware Corporation May 1998 - June 2000
JWG Associates 1996 - 1998
Simon & Schuster 1995 - 1996
Skills
Internal Communications, Relationship Management, Marketing Communications, Project Management, Process Design, Writing, Communication Strategy, Employee Engagement, Strategic Communications, Public Relations, Press Releases, Copywriting, Corporate Communications, Content Strategy, Content Management, CRM, Creative Direction, Marketing Strategy
Education
Syracuse University 2011 — 2013
Master's degree, Communication Management
Syracuse University 1991 — 1995
B.S., Writing for TV, Radio & Film
Apponequet 1987 — 1991
Raven August 2015 - Present
Haynes Furniture Company April 2011 - August 2015
Cox Communications June 2007 - April 2008
City of Virginia Beach July 2000 - August 2006
Skills
Retail, Merchandising, Sales, Customer Satisfaction, Inventory Management, Customer Service, Administrative..., Invoicing, Management, Accounts Payable, Troubleshooting, Time Management, Purchasing, Outlook, Process Scheduler, Team Building, Training, Microsoft Office
Education
Stratford University 2015 — 2018
Bachelor's Degree, Health/Health Care Administration/Management
Tidewater Community College 2011 — 2012
Certificate, Health IT Engineering
Tallwood High School 1991 — 1994
High School Diploma, Generall Studies
Pandora April 2014 - Present
Cox Communications January 2013 - March 2014
STRATEGIC Agency December 2011 - November 2012
Syracuse University Athletic Dept. August 2007 - May 2011
Macy's Inc June 2010 - August 2010
Indian Head Camp June 2006 - August 2009
Sire Records May 2009 - June 2009
Skills
Sales, Management, Event Planning, Microsoft Word, Microsoft Excel, Photoshop, Illustrator, Microsoft Office, Social Media Marketing, PowerPoint, Market Research, Final Cut Pro, Digital Media, Financial Analysis, Public Relations, Entrepreneurship, Strategic Planning, Online Advertising, Leadership, Marketing Strategy, Retail, New Business Development
Education
Syracuse University 2007 — 2012
B.S, Entrepreneurship & Emerging Enterprises and Marketing Management
Syracuse University - Martin J. Whitman School of Management 2007 — 2011
Bachelor of Science (BS), Marketing Management ; Entrepreneurship
Cox Communications July 2014 - Present
Cox Communications 2000 - October 2011
U.S. Congress, District 2 1997 - 1999
Rivers, Trainor, Doyle & Walsh 1991 - 1993
Skills
Strategic Communications, Internal Communications, Strategic Media..., Government Relations, Executive Speech Writing, Product PR, Public Affairs, Message Development, Crisis Communications, Speech Writing, Leadership, Press Releases, Communication Training, Media Relations, Social Media, Government, Community Outreach, Management, Publicity, Public Relations, Blogging, Strategy, Lobbying, Marketing Communications, Newsletters, Journalism, Spokesperson, New Media, Integrated Marketing
Education
Syracuse University 2007 — 2009
Masters in Communications Management, Newhouse School Communications Management
University of Rhode Island 1983 — 1987
Bachelor's degree, Speech Communications; PR Minor
BMLP
BMLP
Cox Communications April 2010 - Present
eCommLink 2008 - 2010
Criteriex LLC and Buildit-America 2006 - 2008
Cymer 2001 - 2006
Peregrine Systems 1999 - 2001
Chabad of Poway 1996 - 1998
MONY Financial Services 1976 - 1996
Skills
PMP, Cross-functional Team..., Business Analysis, Requirements Analysis, Quality Assurance, Testing, SDLC, Requirements Gathering, MS Project, Business Requirements, Project Planning, Problem Solving, Software Project..., Visio, Documentation, Highly detail oriented, Communication Skills
Education
PMP Project Management Institute
B.S, CLU and ChFC; Communications
Syracuse University
B.S., Communications
TJ Westlake January 2015 - Present
Cox Communications January 2012 - January 2015
AT&T Mobility September 2010 - January 2012
Sprint Nextel January 2008 - August 2010
Skills
Direct Sales, Sales Process, Inside Sales, Sales Management, Sales Operations, Sales Support, Graphic Design, Adobe Design Programs, Customer Satisfaction, Strategic Partnerships, Training, Sales, Cold Calling, Customer Retention, Salesforce.com, Management
Education
George Mason University - School of Management 2003 — 2007
Strayer University (VA)
Marketing, Business Administration and Management, General
GLOBAL INDUSTRIAL (a Systemax Company) May 2015 - Present
MAJOR INDOOR FOOTBALL LEAGUE (The MIFL) November 2012 - Present
New Hope & Ivyland Railroad June 2014 - May 2015
JunCTion Consultants Team June 2012 - May 2015
Backyard Broadcasting February 2010 - June 2012
JunCTion Consultants July 2007 - November 2009
QSL Enterprise August 2005 - July 2007
Webclients.net, Inc October 2002 - August 2005
Cox Communications January 2001 - September 2002
Citadel Communications Corporation September 1999 - January 2001
Skills
Creative Writing &..., Brainstorming for ideas..., Helping make YOUR..., Advertising, Marketing Strategy, Marketing, New Business Development, Broadcast, Radio, Sales, Television, Sales Management, Video Production, Entertainment, Social Media Marketing, Media Buying, Leadership, Team Building, Management, Market Planning, Social Networking, Voice Over, Sales Presentations, Public Speaking, Facebook, Online Advertising, Event Planning, Lead Generation, Public Relations, Social Media, New Media, Event Management, Selling, Account Management, Press Releases, Media Relations, Competitive Analysis, Advertising Sales, Radio Broadcasting, Digital Media, Online Marketing, Training, Digital Marketing, Business Development, Radio Advertising, Radio Promotions, Marketing Communications, Email Marketing, Copywriting, Recruiting
Education
The Wardlaw-Hartridge School 1976 — 1982
H.S. Diploma, College Prep
Susquehanna University
B.A., Communications & Theater Arts (B'cast emphasis)
Hewlett-Packard June 2015 - Present
Cox Communications October 2010 - June 2015
Cox Communications August 2007 - October 2010
Anheuser-Busch Corporation March 2007 - August 2007
Virginia State University June 2006 - December 2006
JPI June 2005 - October 2006
Best Buy August 2004 - September 2005
Bethel Temple 1999 - 2003
Skills
Troubleshooting, Technical Support, Call Centers, Microsoft Office, BMC Remedy, Training, Leadership, System Administration, Windows, Help Desk Support, Active Directory, Hardware, Telecommunications, TCP/IP, Networking, Network Administration, Customer Service, Computer Hardware, Quality Assurance, VoIP, Technical Presentations, VPN, Wireless Networking, Process Improvement, DHCP, Network Security
Education
Strayer University (VA) 2013 — 2016
Masters of Science, Management Information Systems and Services
Virginia State University 2003 — 2006
Bachelor, Business with a Discipline in Information Systems
Total LIfe Changes, LLC December 2014 - Present
Perfect Expression Fitness LLC November 2014 - Present
Zumba September 2014 - Present
Charter Communications July 2002 - Present
Cox Communications February 1997 - February 2002
Skills
Troubleshooting, Excel, Network Security, Word, Microsoft Office, Windows, Operating Systems, Access, SharePoint, Programming, Telecommunications, Customer Relations, Customer Service, Cisco, IP, VoIP, Switches, Routers, PowerPoint, Administration, SQL, Call Center, Research, Analysis, Outlook, Broadband, Call Centers, Cisco Technologies, Leadership, Networking, Telephony
Education
Strayer University (DC) 2012 — 2014
Master of Science (MS), Management Information Systems, General
Strayer University 2007 — 2011
BSIS, Internetworking Technology
Georgia Public Broadcasting January 2009 - Present
Cox Communications October 2007 - December 2008
REALTYME STUDIOS September 1996 - September 2007
Skills
Broadcast, Management
Education
Stony Brook University 1988 — 1991
BA, Sociology and Communications
Amazon Web Services August 2015 - Present
designDATA December 2012 - August 2015
designDATA July 2012 - December 2012
designDATA July 2011 - July 2012
Cox Communications 2006 - 2011
AudioBuys 2004 - 2006
Skills
Microsoft Exchange, Technical Support, Windows Server, System Administration, Active Directory, Data Backup Solutions, VMware, VDI, Virtualization, Cloud Computing, Disaster Recovery, Servers, Data Center, Spam Filtering, Load Balancing, Information Security
Education
Strayer University-Virginia
Bachelor of Science (B.S.), Information Systems
Cox Communications March 2014 - Present
RetroBlasting, LLC May 2012 - Present
World Events Productions February 2014 - February 2015
UPS August 2007 - March 2014
TheRaider.net January 2001 - July 2008
Marietta Daily Journal June 2005 - August 2007
Lake Oconee Living Magazine May 2005 - March 2006
Skills
Public Relations, Media Relations, Social Media, YouTube, Press Releases, Corporate Communications, Corporate Blogging, Copywriting, Final Cut Pro, Adobe Photoshop, Video Production, Writing, Journalism, Blogging, Video, Newspaper, Strategic Communications, Editing, AP Style, Basic Car Mechanics, Photoshop, Film, Newspapers, Public Speaking, Producing, Crisis Communications, Magazines, Feature Articles, Copy Editing, Content Strategy, Storytelling, Video Editing, Creative Writing
Education
The University of Georgia 2003 — 2005
Masters, Mass Communication, Journalism
Syracuse University 1997 — 2001
Bachelor of Fine Arts (B.F.A.), Film
Cox Communications October 2011 - Present
LAPTV-FOX July 2004 - October 2011
Turner Broadcasting August 1989 - July 2004
Turner Broadcasting System 1990 - 2004
Turner Entertainment 1991 - 1995
Televisa 1987 - 1989
Grupo Reforma 1979 - 1987
Skills
Strategic Partnerships, Editing, Leadership, Corporate Communications, Media Relations, Film, Business Strategy, Management, Marketing, IPTV, New Media, Digital Media, Advertising, Public Relations, Event Management, Entertainment, International Relations, Strategy, Social Media, Video Production, Television, Negotiation, Business Intelligence, Social Media Marketing, Radio, Digital Marketing, Social Networking, Digital TV, Post Production, VOD, Networking, Budgets, Content Strategy, Marketing Strategy, New Business Development, Broadcast, Video Editing, Strategic Planning, Project Management, Broadcast Television, Talent Acquisition, Marketing Communications
Education
University of California, San Diego 1987 — 1989
Bachelor's Degree, Major Stream Media and Network Security Systems
Tecnológico de Monterrey 1979 — 1984
Mass Media, Mass Media Legislation
Coventry Health Care May 2012 - Present
Via Christi Health November 2010 - May 2012
Via Christi Health June 2010 - November 2010
Cox Communications December 2007 - April 2010
Bonded Lightning Protection LLC February 2007 - October 2007
National Prearrangement Services April 2006 - February 2007
Jeff Archuni And Company Inc November 2005 - April 2006
Cargill Meat Solutions January 2001 - March 2005
Skills
Hard Worker, Organizing, Teamwork, Sales, Healthcare, Marketing, Medical Coding, Customer Service, Strategic Planning, Accounts Receivable, Retail, ICD-9, CPT, Customer Retention, Time Management, Team-oriented, Telephone Skills, Invoicing, People Skills, Business, Software Documentation, Administration, Process Scheduler
Education
Wichita Technical Institute (WTI) 2009 — 2010
Medical Billing and Coding Program, CPC
Tarleton State University 1998 — 2000
Bachelor of Science, Agriculture Service and Development
Grayson County Community College 1996 — 2000
Associates of Science, Secondary Education and Pre-Law
Ciena Corporation November 2010 - Present
CIENA October 2007 - October 2010
CIENA December 2000 - 2007
CTDI October 1996 - December 2000
Cox Communications February 1996 - October 1996
Skills
SDH, Telecommunications, IP, ROADM, DWDM, Fiber Optics, Ethernet, Embedded Software, Integration, LTE, MPLS, Microwave, Network Design, OSPF, Optical Fiber, RF, TCP/IP, Testing, Transmission, Troubleshooting, VoIP, Wireless, 3G, Carrier Ethernet, GSM
Education
University of Maryland College Park 2002 — 2006
MS in Telecommunications, Telecommunications, Management
TECHNICAL UNIVERSITY, Sofia 1990 — 1995
BSEE, MSEE, Radio and TV Engineering, Microwave and Optoelectronic Units and Systems
TELUS Communications Inc. May 2012 - April 2013
Cox Communications December 2011 - February 2012
Oracle Corporation 2000 - 2004
Epidemic Marketing LLC 2000 - 2000
IBM Corporation, Ltd 1997 - 1999
Skills
Oracle, PL/SQL, Data Warehousing, Microsoft SQL Server, Business Intelligence, Oracle Discoverer, Databases, Informatica, Erwin, Oracle Applications, ASP.Net, C#, Electrical Engineering, Materials Engineering
Education
Syracuse University 2004 — 2006
Cox Communications October 2013 - Present
Cox Communications August 2012 - October 2013
Cox Communications October 2006 - August 2012
Cox Communications November 2004 - October 2006
Time Warner Cable August 1997 - November 2004
Skills
Troubleshooting, Telecommunications, Switches, Networking, Help Desk Support, Network Administration, Active Directory, Computer Hardware, Computer Network..., Servers, VOD, Hardware, Technical Support, Integration, IP, Network Engineering
Education
Old Dominion University - College of Business and Public Administration 1993 — 1997
B.S., Information Systems
Chantilly High School 1991 — 1993
General, General
JAS Forwarding Worldwide 2013 - Present
Cox Business 2010 - 2013
Cox Business 2008 - 2010
Cox Business 2006 - 2008
Cox Communications 2005 - 2006
Cox Communications 2004 - 2005
Cox Communications 2001 - 2004
Williamsburg Environmental Group, Inc. 2000 - 2001
Malvin, Riggins & Company, P.C. 1997 - 1999
Dixon Hughes Goodman LLP 1996 - 1997
Skills
Essbase, Financial Analysis, Forecasting, Variance Analysis, Financial Modeling, Financial Reporting, Process Improvement, Budgets, Accounting, Oracle Financials, Excel, Hyperion Enterprise, Strategic Financial..., PowerPoint, OBIEE, Microsoft Excel, Finance, Strategy, Oracle E-Business Suite, General Ledger, Leadership, Strategic Planning, Business Intelligence, Revenue Recognition, Internal Controls, Financial Forecasting, Capital Budgeting, Managerial Finance, Cost Accounting, Operations Management, Cash Flow, GAAP, Hyperion Planning, US GAAP, Financial Audits, Corporate Finance, Fixed Assets, SEC filings, Financial Planning, Telecommunications, Business Analysis, Analysis, Sales, Cross-functional Team..., Management
Education
Old Dominion University - College of Business and Public Administration 1988 — 1992
Bachelor of Business Administration (BBA), Accounting and Finance
Granby High
LivePerson August 2014 - Present
The Humane Society of Forsyth County January 2013 - Present
Cox Communication January 2007 - August 2014
New Wave Consulting January 1998 - December 2011
Cox Communications January 2005 - December 2006
Cox Communications August 2003 - December 2004
Bellsouth.net March 1999 - July 2003
Jamision Research, Inc. January 1994 - February 1999
IIT Research Institute 1984 - 1993
Skills
Strategic Planning, Program Management, Software Project..., Operations Management, Lab Testing, Technical Staff..., Hardware Support, Call Center Technologies, Technical Support..., Automated IVR Tools, Customer Experience, Call Center, Call Centers, Telecommunications, Strategy, Cross-functional Team..., Integration, Project Management, Vendor Management, Leadership, Business Process..., Process Improvement, IVR, Product Management, Laboratory, Broadband, Strategic Partnerships, Technical Support, PMO, Wireless
Education
SUNY Polytechnic Institute 1982 — 1984
BET, Electrical Engineering
Nexius March 2014 - Present
Nexius September 2012 - February 2014
Cox Communications January 2009 - March 2012
Cox Communications September 2007 - December 2008
Nokia Siemens Networks January 2004 - June 2007
Nokia Networks July 2002 - December 2003
Nokia Networks January 2000 - June 2002
Nokia Research Center September 1998 - December 1999
Nokia Mobile Phones (UK) January 1997 - August 1998
Nokia Research Center March 1993 - December 1996
Skills
Product Strategy, Product Development, Product Marketing, Business Strategy, Technology Strategy &..., Technology Evaluation, Technology Evolution /..., Solutions Development, Solutions Marketing, Solutions Management, Solutions Selling, Wireless / Cellular..., 4G / LTE, IMS, SDP, FMC, WiFi, VoIP / VoLTE, RCS, M2M, Mobile Applications, Converged Networks, Converged Applications, Applications Enablement, SOA, Quad-play, Process Development, 2G/3G Wireless, Technology / Solution..., 3GPP, Technology, Wireless, Management, Voice & Data Convergence, 4G, VoIP, Product Management, IMS DB/DC, Solution Selling, Service Delivery, Mobile Technology, Telecommunications, LTE, Integration, Mobile Devices, UMTS, QoS, GPRS, Core Network, Go-to-market Strategy
Education
Teknillinen korkeakoulu-Tekniska högskolan 1985 — 1992
M.Sc. (Tech), Telecommunications, Corporate Strategy & International Marketing
Hewlett-Packard September 2012 - December 2014
Cox Enterprises September 2011 - September 2012
Concise Solutions Inc. August 1999 - September 2012
Cox Communications September 2008 - September 2011
Cox Enterprises September 2006 - September 2008
McKesson Health IT April 2006 - September 2006
BellSouth Long Distance July 2004 - April 2006
Compass Group May 2004 - July 2004
BMW Manufacturing October 2001 - June 2004
BearingPoint Consulting 2003 - 2003
Skills
Project Planning, Process Improvement, ERP Implementation..., Project Cost, Project Control, Solution Architecture, Agile & Waterfall..., Requirements Analysis, ITIL, Enterprise Architecture, SDLC, Program Management, IT Service Management, SQL, Agile Methodologies, Software Project..., Business Analysis, Software Development, BMC Remedy, Integration, Project Management, IT Strategy, Java, Service Management, Oracle, Security, Unix, Configuration Management, Microsoft SQL Server, Requirements Gathering, Web Services, Incident Management, Testing, Service Desk
Education
Stockton University 1983 — 1987
BS, Marketing
Remedy Training
USDA January 2014 - Present
USDA April 2011 - Present
Cox Communications July 2008 - 2010
PRA International May 2007 - July 2008
Verizon December 2005 - May 2007
Verizon 2000 - 2005
Education
Syracuse University 1980 — 1985
BS, Broadcast Journalism
Cox Communications January 2014 - Present
Cox Communications June 2012 - January 2014
Cox Communications June 2010 - July 2012
Cox Communications January 2008 - June 2009
Cox Communications December 2006 - January 2008
Cox Communications October 2006 - December 2006
Cox Communications January 2005 - October 2005
Cox Communications December 2003 - January 2005
Cox Communications May 2003 - December 2003
Cox Communications February 2003 - May 2003
Skills
Broadband, Telecommunications, VoIP, IP, IPTV, Wireless, Call Centers, Telephony, Vendor Management, Integration, Cisco Technologies, Network Design, Ethernet, Troubleshooting, Network Engineering, Product Management, Data Center, Routers, Technical Support, Computer Network..., Cable Television, LAN-WAN, Wireless Networking, Optical Fiber, TCP/IP, Routing, Network Architecture, Fiber Optics, Servers, Cabling, Switches, Networking, Mobile Devices, MPEG Monitoring, VOD, DWDM, MPLS, Security, Disaster Recovery, DNS, Network Administration, Computer Hardware
Education
CCSN 2004 — 2005
Technical University Gabrovo 1997 — 1998
Economics
Global Knowledge
Red Hat Enterprise Linux 7 RH124 - Red Hat System Administration 1
Global Knowledge
Red Hat Enterprise Linux 7 RH134 - Red Hat System Administration 2
SAP Americas, Inc. January 2011 - November 2013
SAP Americas, Inc. January 2010 - February 2011
SAP America October 2005 - April 2010
Ariba, Inc. 2003 - 2005
Cox Communications 1999 - 2003
Arthur Andersen 1996 - 1999
Skills
Leadership Development, Sales Operations, Management Consulting, Strategic Planning, Strategy, Program Management, Enterprise Software, Marketing Strategy, Operations Management, Retail, Sales Process, Business Development, Leadership, Management, Business Intelligence, CRM
Education
Sweet Briar College 1989 — 1993
BA, International Affairs, German, Economics
Cox Business March 2011 - Present
Cox Communications May 2009 - March 2011
Cox Communications October 2006 - May 2009
Cox Communications January 2006 - October 2006
Cox Communications January 2005 - December 2005
Verizon November 1999 - 2004
Bell Atlantic April 1987 - November 1999
AT&T January 1984 - April 1987
AT&T American Bell AIS January 1983 - December 1983
Skills
VoIP, Enterprise Software, Telecommunications, Metro Ethernet, Transport Networks, IP Centrex, Internet Services, Carrier Ethernet, Voice Switching, Security Management, Wireless Networking, Broadband, Ethernet, Managed Services, Leadership, SIP, Sales, Optical Fiber, IP, Centrex, Wireless, Co-location, PRI, Networking, Solution Selling, Selling, Direct Sales, Telephony, SIP Trunking, T1, TDM, MPLS, Integration
Education
AT&T National Sales School
Various Technology and Selling Skills Courses
Old Dominion University - College of Business and Public Administration
Cox Communications November 2012 - Present
Cox Communications July 2011 - Present
Self Employed October 2006 - Present
Self Employed September 1998 - Present
Cramer-Krasselt October 2007 - June 2011
Arvizu Advertising 2005 - 2007
UFM Alterna 106.1 FM 2002 - 2005
Universidad Latina October 2002 - October 2004
MYRCON February 2002 - May 2002
Tecnológico de Monterrey 1999 - 2002
Skills
Public Relations, Media Production, Social Media Marketing, Advertising, Corporate Branding, Marketing Strategy, Web Project Management, User Experience, Social Media, Speech Writing, Multicultural, Campaign Strategies, Multi-channel Marketing, Collaboration, Business Insights, Copywriting, Media Relations, Publicity, Strategy, Creative Writing, Radio, Broadcast, Leadership, Marketing, Spanish, Strategic Planning, Video
Education
Tecnológico de Monterrey 1996 — 2000
Bachelor of Arts (B.A.), Mass Communications, Summa Cum Laude, 4.0 GPA
Hispanic Leadership Institute 2010 — 2010
Career Development Institute 2011 — 2011
Sterling Jewelers January 2015 - Present
Kay Jewlers October 2014 - January 2015
Bath Fitter September 2013 - September 2014
Metro Media Marketing August 2012 - August 2013
Westwood College April 2012 - June 2012
Cox Communications October 2003 - February 2012
U.S. Coast Guard August 1997 - October 2003
Skills
Project Management, Direct Marketing, Training, Account Management, New Business Development, Leadership, Business Development, Sales Management, Strategic Planning, Networking, Market Research, Budgets, Team Building, Sales Operations, Telecommunications, Process Improvement, Team Leadership, Social Media Marketing, Public Relations, Social Media, Sales Process, Strategic Partnerships, Marketing Communications, Cold Calling, Product Development, B2B, Lead Generation, Sales, Marketing, Management, Customer Service, Customer Retention, Direct Sales, Contract Negotiation, Negotiation, Advertising, CRM, Selling, Solution Selling, Competitive Analysis, Online Advertising, Marketing Management, Online Marketing, Marketing Strategy, Strategy
Education
Strayer University 2006 — 2009
Bachelor of Business Administration, Marketing
Hollidaysburg Area Senior High School 1989 — 1993
Diploma, Business
Strayer University (VA)
Masters Business Administration, Marketing
Cox Communications February 1992 - Present
Skills
Broadband, Fiber Optics, IP, IPTV, Network Engineering, Process Improvement, Telecommunications, Troubleshooting, Vendor Management, VoIP, Wireless, Network Design, Telephony, Call Centers, Project Management
Education
Old Dominion University - College of Business and Public Administration 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
TCC 1994 — 1998
Apple November 2007 - Present
Apple Computer 2007 - Present
Cox Communications June 2006 - November 2007
Delta Air Lines March 2003 - June 2006
Skills
Customer Experience, Call Center, Leadership Development, Driving Results, Team Leadership, Cross-functional Team..., Virtual Teams, Workforce Management, Teamwork, Innovation, Process Improvement, Strategic Planning, Leadership, Call Centers, Performance Management, Marketing, Account Management, Program Management, Salesforce.com, Customer Service, Quality Assurance, Human Resources, Training, Employee Engagement, Team Building, Vendor Management
Education
Tarrant County College
WHDH-TV April 2010 - Present
WSOC-TV Cox Television 2006 - April 2010
Cox Communications 2006 - April 2010
Education
Syracuse University 1999 — 2003
BS, Broadcast Journalism
Cox Communications Director of SalesCox Business ServicesJanuary 2006 - December 2008
Cox Media August 2000 - December 2005
The Virginian-Pilot August 1981 - November 1998
Skills
Advertising, Advertising Sales, Team Building, Leadership, Social Media Marketing, Sales Management, Direct Sales, Sales Operations, Account Management, Media Buying, New Business Development, Management, Sales, Marketing, Strategic Partnerships, Lead Generation, Sales Process, Cold Calling, Customer Retention, B2B, Salesforce.com, Competitive Analysis, Selling, Online Advertising, CRM, Sales Presentations, Product Marketing, Direct Marketing, Solution Selling, Email Marketing, Digital Media, Online Marketing, Strategy, Digital Marketing, Product Management, Marketing Strategy, Integrated Marketing, Market Planning
Education
Strome College of Business 2008 — 2009
Exec Development
University of North Carolina at Chapel Hill 1974 — 1978
AB
Apex Broadcasting February 2012 - Present
Apex Broadcasting June 2011 - February 2012
Apex Broadcasting October 2006 - May 2011
Cox Communications 2000 - 2006
Skills
NexGen, Radio Host, Adobe Audition, Event Planning, Music Scheduling, Broadcast, Radio, Copywriting, Music, Social Media, Radio Broadcasting, Digital Media, Radio Producing, Public Speaking, Radio Promotions, Radio Advertising, Radio Programming, Radio Production
Education
Syracuse University 1994 — 1998
BS, Broadcast Journalism
Cox & Company June 2000 - Present
Cox Communications June 2000 - Present
AT&T 1995 - June 2000
Skills
Program Management, Process Improvement, Cross-functional Team..., Troubleshooting, Operations Management, Team Building, Change Management, Integration, Budgets, Six Sigma, Product Development, Project Management, Strategic Planning, Quality Assurance, Project Planning, Analysis, Call Centers, Telecommunications, Forecasting, Vendor Management, Team Leadership, Contract Negotiation, Product Management
Education
Chapparal Business College
Certificate in Business Administration
Strayer University
Bachelors in Business Administration, Management
Cox Communications September 2011 - Present
Gladys Fashions April 2009 - August 2011
TWC September 2000 - February 2009
RCN August 1997 - September 2000
tw telecom May 1995 - August 1997
Verizon May 1988 - May 1995
Skills
A cross-functional..., Telecommunications, Network Design, SDH, MPLS
Education
Stevens Institute of Technology 1984 — 1988
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Merck May 2009 - Present
Cox Communications November 2008 - April 2009
Deloitte 2007 - 2008
EDS, an HP company 2006 - 2007
Magna IT July 2003 - August 2006
Skills
Flash, Captivate, Training, Instructional Design, ADDIE, E-Learning, CSS, HTML
Education
Symbiosis institute of Management Studies 2005 — 2006
Certified in Instructional Design
Oriental Trading Company March 2015 - Present
Hayneedle, Inc. April 2014 - March 2015
Hayneedle, Inc. February 2011 - April 2014
Hayneedle, Inc. April 2005 - January 2011
Spirit Ice Cream Co. LLC. March 2003 - April 2005
Winnebago Industries May 2002 - February 2003
Cox Communications June 2001 - April 2002
US Navy February 1993 - May 2001
Skills
Merchandising, Buying, Vendor Relations, E-commerce, Visual Merchandising, Retail, Category Management, Competitive Analysis, Inventory Management, Forecasting, Online Marketing, Online Advertising, Web Development, Web Analytics, Web Project Management, Management, Analytics, SEO, SEM, Email Marketing, Pricing, Omniture, PPC, Landing Page..., Organic Search, Google Analytics, Conversion Optimization, Assortment, Digital Marketing, Multi-channel Retail, Customer Acquisition, Social Media Marketing, Sales, Brand Development, Direct Marketing, Google Adwords, Google Webmaster Tools, Market Planning, P&L Management
Education
Old Dominion University - College of Business and Public Administration 2001 — 2002
Associate of Arts (A.A.), Business/Commerce, General
Cox Communications August 2006 - Present
Cablevision July 2003 - August 2006
Skills
Telecommunications, VoIP, IP, Switches, Wireless, Unix, Ethernet, TCP/IP, Broadband, Network Design, Networking, Cisco Technologies, Technical Support
Education
Stony Brook University 1998 — 2002
BS, Computer Science
University of Virginia April 2015 - Present
Sterling Volunteer Rescue Squad 2010 - Present
Comcast Business November 2014 - April 2015
tw telecom June 2013 - October 2014
Neustar, Inc. August 2012 - May 2013
Cogent Communications April 2009 - July 2012
Cox Communications August 2008 - April 2009
iCore Networks April 2007 - August 2008
Syracuse University Biological Research Lab May 2002 - August 2004
Skills
Account Management, Consultative Selling, Direct Sales, VoIP, New Business Development, Telecommunications, Solution Selling, B2B, Disaster Recovery, Healthcare, Salesforce.com, Cold Calling, Managed Services, Cloud Computing, Sales Management, Team Leadership, Contract Negotiation, SaaS, Selling, Sales, Marketing, Business Development, Prehospital Care, Emergency Vehicle..., EMS Education, Co-location, Professional Services, Enterprise Software, Strategic Partnerships, Channel Partners, Lead Generation, Sales Operations, Wireless, Data Center, Sales Presentations, Unified Communications, CRM
Education
University of Virginia 2015 — 2017
Master's Degree, Clinical Nurse Leader
Syracuse University 1999 — 2004
B.S., Biology
Binghamton High School
Regents
LCR Enterprises, Inc July 2010 - Present
Camelback Coast Consulting July 2010 - October 2010
Cox Communications May 2007 - May 2010
Cox Communications May 2005 - May 2007
Cox Communications March 2000 - May 2005
Skills
E-commerce, Incentives, Broadband, Telecommunications, Leadership, Contract Negotiation, Direct Sales, Business Development, New Business Development, Budgets, Solution Selling, Sales, Salesforce.com, Sales Operations, Sales Management, Team Building, Management
Education
Strayer University 2008 — 2011
BS, International Business
The George Washington University
English, World History
Cox Communications January 2010 - Present
Cox Communications October 2007 - January 2010
Cox Communications August 2006 - October 2007
Cox Communications January 2002 - August 2006
Skills
Telecommunications, Network Engineering, Computer Network..., VPN, Broadband, Telephony, Wireless, Routers, Troubleshooting, Fiber Optics, VoIP, IP, MPLS, Network Administration, TCP/IP, Networking, Network Design, Ethernet, Vendor Management, Switches, Integration, Unix, Network Security
Education
Tallahassee Community College 1997 — 1998
Crestview High School - Crestview FL 1993 — 1997
High School
Cox Communications July 2014 - Present
Cox Communications May 2009 - Present
Cox Communication September 2008 - Present
Cox Communication January 2008 - Present
Cox Communication August 2003 - Present
Cox Communications June 2010 - July 2014
Cox Communication January 1998 - January 2003
Skills
Customer Service, Project Planning, Budgeting, SLA, Data Analysis, Customer Satisfaction, Budgets
Education
Strayer University (VA) 2008 — 2016
M.S, Information System
Strayer University
B.S, Business Administration
Cox Communications May 2014 - Present
Cox Communications January 2013 - May 2014
Cox October 2005 - December 2012
Dominion Enterprises October 2005 - October 2006
World Access May 2003 - October 2004
Trilegiant October 1995 - April 2003
Skills
Sales Management, Sales Cycle Management, Call Center, Performance Metrics, Team Leadership, Situational Leadership, Telecommunications, Customer Service, Customer Retention, Member Relations, Sales, Management, Leadership, CRM, Call Centers, Strategic Planning, Marketing, Strategy, Selling, Program Management, Budgets, Enterprise Software
Education
Strayer University (VA) 2002 — 2007
Bachlor of Science, Business
University of Great Falls 1991 — 1992
Cogent Communications June 2011 - Present
JOBCO Incorporated November 2006 - December 2010
Cox Communications January 2005 - November 2006
Skills
IP, Network Administration, Microsoft Office 2007, Cisco Technologies, BGP, DNS management, Self Management, Operations Management, Internet Troubleshooting, Troubleshooting, Switches, Routing, Wireless Networking, Ethernet, Juniper, MPLS, OSPF, Computer Network..., Technical Support, Frame Relay, Telecommunications, Cisco IOS, LAN-WAN, WAN, Call Centers, Network Engineering, VPN, Routers
Education
Strayer University (VA) 2006 — 2008
Master of Business Administration (M.B.A.), Finance, General
Strayer University (VA) 2000 — 2003
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Cox Communications May 2012 - Present
Convergys August 2008 - May 2012
Education
Tabor College 2006 — 2010
Bachelor's Degree, Christian Studies
Amazon Web Services October 2014 - Present
Rackspace Hosting September 2011 - October 2014
Rackspace, the Open Cloud Company March 2010 - September 2011
Cox Communications May 2006 - December 2010
Skills
Cloud Computing, Windows Server, Disaster Recovery, SQL, Databases, MySQL, Servers, System Administration, Troubleshooting, Data Center, Red Hat Linux, Oracle, Unix, SharePoint, Cisco Technologies, Hardware, Operating Systems, Software Installation, Network Security
Education
Strayer University-Virginia 2010 — 2014
Bachelor of Applied Science (BASc), Data Modeling/Warehousing and Database Administration
C.D. Hylton High School 2000 — 2004
High School Diploma
Cox Communications June 2014 - Present
Cox Communications April 2011 - June 2014
Cox Communications April 2007 - April 2011
Cox Communications April 2006 - April 2007
Cox Communications March 2004 - April 2006
USN 1997 - 2000
USN 1997 - 2000
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Finance, Account Management, Accounts Receivable, Accruals, Revenue Analysis, Revenue Assurance, Quality Control, Quality Auditing, Auditing, Essbase, Hyperion Enterprise, Variance Analysis, Strategic Financial..., Account Reconciliation, Hyperion Planning, Ad Hoc Reporting, Analysis, Oracle Discoverer, Oracle Applications, Financial Audits, Financial Statements, Pivot Tables, OBIEE, Internal Audit, Revenue Recognition, PeopleSoft, Financial Modeling, Forecasting, Financial Forecasting, Sarbanes-Oxley Act, Capital Budgeting, General Ledger, Accounting, Access, Process Improvement, Fixed Assets, Sarbanes-Oxley, Business Analysis, Journal Entries, Data Analysis, Expenses, Budget Process, Accounts Payable, Oracle Financial, Microsoft Excel, Reporting, Corporate Finance
Education
Strayer University (VA) 2010 — 2013
Master of Business Administration (MBA), Finance
Strayer University (VA)
Bachelor of Applied Science (B.A.Sc.), Accounting
Cross & Orange, Cookman Restaurant Group January 2015 - Present
Cox Communications March 2011 - December 2013
Cox Communications August 2010 - March 2011
Gannett May 2009 - August 2009
Skills
Social Media Marketing, Social Media, Digital Marketing, Television, Advertising, Digital Media, Broadcast, Media Planning, Advertising Sales, Online Advertising, Media Buying, Integrated Marketing, Marketing, Sales, Facebook, Management
Education
Syracuse University 2006 — 2010
Bachelor of Science (B.S.), Communications & Rhetorical Studies
Cox Communications April 2011 - Present
Cox Communications April 2011 - Present
CarMax November 2006 - October 2009
GEICO December 1996 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Strayer University (VA) 2011 — 2012
no degree, Business Administration and Management, General
Stafford High 1992 — 1995
Diploma, Computer and Information Sciences and Support Services, 12th
Stafford High school 1992 — 1995
Diploma, Computer and Information Sciences, General
cox communications 2001 - 2013
Cox Communications 2001 - 2013
Education
Richard Stockton College of New Jersey 1985 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
toms river high school east
Cox Communications April 2012 - Present
Skills
Trade Show Planning, Executive..., Event Planning, Event Management, Employee Relations, Relationship Building, Business Process..., Membership Recruitment, Music Industry, Microsoft Office, Social Media, Project Coordination, Corporate Events, Interpersonal..., Member Relations, Oracle Applications, Adobe LiveCycle Designer, Client Relations, Sales Operations, Executive Support, Sales, Microsoft Excel, PowerPoint, Special Events
Education
University of Oklahoma 2009 — 2010
Psychology
Tarrant County College 2007 — 2009
3.75
Cox Communications April 2014 - Present
Quest Diagnostics August 2013 - December 2013
Microsoft May 2013 - December 2013
Skills
Redhat Linux, TSQl, Business Intelligence..., HTML, CSS, Microsoft Office, JBoss Application Server, Apache, NetBackup, VMware, Kernel based...
Education
Sullivan University 2011 — 2013
Masters In Information Technology, Information Technology
Sullivan University 2011 — 2013
Master's degree, Information Technology