Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Cox Communications April 2015 - Present
Cox Communications April 2015 - Present
Wells Fargo January 2014 - December 2014
Target November 2013 - April 2014
Robeks August 2013 - December 2013
Harris Teeter April 2010 - September 2011
Skills
Customer Service, Photoshop, Teamwork, Sales, Retail, Marketing, Windows, POS, Retail Sales, Inventory Control
Education
Tidewater Community College 2015 — 2018
None, Business Administration and Management, General
South Lakes Highschool 2009 — 2013
Standard Diploma, Network and System Administration/Administrator
Cox Communications November 2014 - Present
Cox Communications July 2012 - Present
Citigroup April 2010 - July 2012
Citigroup January 2005 - April 2010
Citi January 2005 - October 2009
Delta Air Lines January 2003 - December 2005
Delta Air Lines September 1999 - December 2002
Skills
Training, Strategy, Program Management, Instructional Design, Leadership, Management, Process Improvement, Change Management, Performance Improvement, Performance Management, Blended Learning, Training Delivery, Strategic Planning, Needs Analysis, Team Building, Instructor-led Training, Call Centers, Performance Consulting, Leadership Development, Coaching, Workshop Facilitation, Employee Engagement, Organizational..., Team Management, Cross-functional Team..., Business Process..., Metrics, Talent Development, Staff Development, Curriculum Design, Call Center, Organizational..., Adult Education, ADDIE, Curriculum Development, Strategy Development, Organizational Change, Training Skills, Organizational Learning, Organizational..., Performance Analysis, Performance Metrics, Culture Change, Large Group Facilitation, Distance Learning, 360 Feedback, Process Mapping, MBTI, Soft Skills, Classroom Training
Education
The University of Memphis 1974 — 1978
BS, Education
Overton
The Dow Chemical Company April 2014 - September 2015
Houston Community College April 2007 - March 2014
Cox Communications November 2003 - January 2007
Skills
Media Relations, Press Releases, Public Relations, Editing, Public Speaking, Strategic Communications, Program Development, Fundraising, Higher Education, Nonprofits, Community Development, Grant Writing, Leadership Development, Marketing, Newsletters, Staff Development
Education
The University of Texas Rio Grande Valley 1983 — 1985
Bachelor of Arts (B.A.), Communication and Media Studies
University of Texas at Pan Am 1983 — 1985
BA, Communications
ABC News October 2014 - Present
Cox Communications August 2014 - Present
Disney ABC Television Group January 2014 - Present
Annenberg TV News January 2014 - Present
University of Southern California August 2012 - March 2014
FOX Sports September 2013 - December 2013
Skills
Broadcast Journalism, Social Media, Public Speaking, Professional Sports, Sports, Research, Microsoft Word, Editing, iMovie, Avid Newscutter, Final Cut Pro, Television, MLB, NFL, Broadcast
Education
University of Southern California 2012 — 2014
The University of Texas at Austin 2010 — 2012
Cox Communications April 2005 - Present
Cox Communications April 2005 - January 2008
Best Buy September 2004 - December 2004
Best Buy March 2003 - September 2004
Best Buy October 2002 - March 2003
Home Emporium April 2001 - June 2002
USG February 1999 - January 2001
Staples September 1998 - December 1998
Skills
Leadership, Customer Service, DOCSIS, Cable Television, Broadband, Telecommunications, Customer Satisfaction, Process Improvement, Customer Experience, Troubleshooting, Telephony, Call Centers, VOD, Operations Management, Computer Network..., Cross-functional Team..., VoIP, Team Building, Team Leadership, Vendor Management, IPTV, Metro Ethernet, Technical Support, Presentation Building, Process Management, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Training, Management, Wireless
Education
Tidewater Community College 2013 — 2019
Bachelor of Business Administration (BBA)
Level 3 Communications May 2014 - Present
Cox Business 2008 - Present
Cox Communications March 2008 - April 2014
Cox Communications 2008 - April 2014
Level 3 Communications 2005 - 2008
WilTel Communications/Level3 2005 - 2008
Cingular Wireless/ATT Wireless October 2003 - December 2004
Xspedius Communications/Time Warner Telecom April 1999 - September 2003
Oklahoma Communications October 1995 - April 1999
Skills
VoIP, Account Management, Sales, Selling, Solution Selling, Wireless, Telecommunications, CRM, Sales Process, Sales Operations, Co-location, Telephony, Sales Management, Direct Sales, Customer Service, Call Centers, Networking, Customer Retention, Marketing, Managed Services, Salesforce.com, Cold Calling, Unified Communications
Education
University of Tulsa 1988 — 1989
Bachelor's Degree, Marketing
University of Tulsa 1986 — 1988
B.S. Business Administration, Marketing
The University of Kansas 1977 — 1980
Associates Degree in Occupational Therapy, Occupational Therapy
Automobile Club of Southern California May 2014 - Present
Cox Communications July 2012 - May 2014
T-Mobile January 2006 - July 2012
Wells Fargo October 2004 - January 2006
PetSmart January 2001 - October 2004
Skills
Customer Retention, Cellular Communications, Customer Experience, Avaya, Microsoft Office, E-commerce, VoIP, Call Center, Customer Satisfaction, ICOMS, Telecommunications, Cable Television, Cable Modems, Cable Broadband, Cable Networks, Cisco Call Manager, Wireless Networking, Negotiation, Sales Process, SAP, Wireless, 4G, DSL, T1, GSM, Troubleshooting, BMC Remedy, Voice Mail, Provisioning, UMTS, ACD, RTA, Aspect, Citrix, 3G, Photoshop, Mac OS X, Windows, Call Centers, AutoCAD
Education
Technical Vocational Institute 2001 — 2004
The University of New Mexico 1999 — 2001
School of Radiography, Business Graphics General Studies
L Marie's Bare Elegance, LLC. August 2014 - Present
Cox Communications October 2011 - August 2014
Sprint Nextel November 1997 - October 2011
Skills
Solution Selling, Sales Management, Customer Service, Sales Process, Direct Sales, Strategic Partnerships, Telecommunications, Negotiation, Business Development, Sales, Sales&Marketing, Account Management, Selling, Customer Retention, Sales Presentations, New Business Development, Salesforce.com, B2B, Lead Generation, Strategy, Customer Satisfaction, Sales Operations, Unified Communications, Cross-functional Team..., Managed Services, Cold Calling, Key Account Management, Contract Negotiation, SaaS, Mobile Devices, CRM, Wireless, Competitive Analysis, Product Management, VoIP, Product Marketing, Channel Partners, Call Centers
Education
Thunderbird School of Global Management 1988 — 1989
MBA, INTERNATIONAL MANAGEMENT - MARKETING, GPA 3.65
University of Wisconsin-Madison 1981 — 1985
BACHELOR, ECONOMICS, GERMAN, INTERNATIONAL RELATIONS, GPA 3.62
Hampton City Schools June 2015 - Present
Cox Communications May 2014 - June 2015
Canon ITS June 2007 - May 2014
EDS December 2006 - February 2007
Dell September 2005 - November 2006
Skills
Active Directory, Technical Support, Customer Service, Help Desk Support, Microsoft Office, Troubleshooting, Computer Hardware, Printers, Servers, Hardware
Education
Tidewater Community
Health IT Studies
University of Phoenix Online
Associate of Arts, Information Technology/Networking
Tidewater Community College
AT&T September 2012 - November 2012
Cox Communications November 2010 - March 2012
Rogers Public Schools August 2005 - May 2009
Pea Ridge AR Elementary School August 2002 - May 2005
Skills
Project Management, Customer Service, Telecommunications, Management, Microsoft Office, Problem Solving, Training, Sales
Education
The University of Southern Mississippi 1985 — 1988
Bachelor's Degree, Management
Nanofiber Veterinary November 2013 - Present
Nanofiber Solutions August 2012 - December 2014
Altisource April 2012 - April 2013
Cox Communications July 2009 - March 2012
Spot Devices January 2002 - 2012
influxMEDIA May 2008 - July 2009
VeriSign January 2007 - April 2008
VeriSign January 2005 - December 2006
LightSurf (sold to VeriSign) 2004 - 2005
Spot Devices (Sold to Carmanah, ticker: CMH)) 2002 - 2004
Skills
LTE, 4G, Product Management, Mobile, Wireless, Product Development, Application Development, Mobile Devices, VoIP, Software Development, Cloud Computing, Team Leadership, Strategy, Business Development, IP, Program Management, Mobile Applications, Business Planning, Start-ups, Competitive Analysis, Leadership, Project Management, Analytics, Management, Telecommunications, Product Marketing, Process Improvement, Account Management, SaaS, Strategic Planning, Go-to-market Strategy, Strategic Partnerships
Education
Ainsworth
Mercer Island, HS
The University of Texas at Austin - The Red McCombs School of Business
MBA
U Texas - McCombs School Business
MBA
University of Colorado at Boulder
BA
Sam's Club July 2015 - Present
Sharon Doxon Design & Events July 2015 - Present
Tidewater Community College January 2013 - Present
Tastefully Yours by Sharon, LLC June 2013 - August 2014
Cox Communications June 2013 - August 2014
Cox Communications November 2013 - July 2014
Prentis Park Worship Center June 2006 - January 2013
Body By Vi Visalus Body By Vi Challenge November 2011 - November 2012
Bank of America September 2011 - March 2012
Financial Destinations Incorporated October 2009 - October 2011
Skills
Computer Skills, Strong Work Ethics, Detailed/Goal Oriented, Microsoft Office, Work well independently, Strong Team Player, Ability to multi task, Organizational Skills, Analytics, Peer Coaching, Leadership Mentoring, Dependable, Excellent Interpersonal..., Complaint Handling &..., Customer Satisfaction..., Professional..., Sales & Performance..., Committed, Focused, Dedicated, Disciplined, Strong Leadership Skills, Drive to Succeed, Integrity, Resourceful, Creative, Solution Driven, Client Advocate, Team Builder, Coaching, Great Motivator, Peer Mentoring, Problem Solving, Management, Entrepreneurship, Event Planning, Catering, Therapeutic Massage, Coordinating Special..., Communication, Hotel Administration, Food Service Sanitation, food service inspector, Corporate Events, Managed Hosting, Solution Selling, Team Building, Marketing Communications, Budgets, Customer Satisfaction
Education
Tidewater Community College 2013 — 2015
Associate’s Degree, Business Administration, 3.4
Johnson and Wales 2002 — 2003
Culinary Arts Certification, Hospitality Administration/Management
Va School of Technology 2002 — 2003
Massage Therapy, Massage Therapy/Therapeutic Massage, 4.0
Saint Augustine Culinary Arts School 1998 — 1999
Culinary Arts, Hospitality Administration/Management
Oakwood University 1992 — 1994
Registered Nursing/Registered Nurse
Midwest Informatics October 2013 - Present
Group Seven Consulting, LLC May 2012 - October 2013
Airclic April 2011 - April 2012
Group Seven Consulting, LLC January 2010 - April 2011
Midwest Informatics January 2008 - December 2009
The Management Network Group January 2007 - December 2007
Charter Communications December 2005 - December 2006
Cox Communications April 2000 - November 2005
Other Experience August 1978 - July 1984
Skills
Business Intelligence, Business Analysis, Integration, Vendor Management, Business Process, Business Process..., SDLC, Requirements Gathering, ERP, Solution Architecture, Business Requirements, PMO, Project Portfolio..., Data Warehousing, Software Documentation, Telecommunications, Project Management, Cross-functional Team..., Management, Strategy, Process Improvement
Education
The University of Texas at Austin
Business Administration and Management, General
WOW! Internet, Cable & Phone May 2002 - Present
Cox Communications April 1995 - May 2002
The Ottawa Herald January 1977 - May 1995
Skills
Customer Satisfaction, Sales Management, New Business Development, Team Building, Advertising, Direct Sales, Customer Service, Call Centers, Telecommunications, Account Management, B2B, Customer Retention, Sales
Education
University of Kansas 1969 — 1974
Bachelor of Science, Journalism, News Editorial
Shawnee Mission North 1966 — 1969
Cox Communications September 2014 - February 2015
Cox Communications January 2014 - September 2014
Wal-Mart distribution center May 2013 - September 2013
Affinity4 July 2010 - September 2012
ProLogistix March 2009 - March 2010
TRG October 2007 - November 2008
APAC Customer Services January 2006 - July 2006
MCI Corporation December 2001 - June 2004
Skills
Sales, Team Leadership, Customer Service, Sales Management, Marketing, Retail, Data Entry, Public Speaking, Cold Calling, Forklift Operator, Direct Sales, Retail Sales, Customer Satisfaction, Inventory Management, Shipping, Outlook, Warehousing, Inventory Control
Education
Seward Park High School 2003 — 2004
Diploma, Academic
Thomas Nelson Community College
accounting
Dell February 2013 - Present
Dell November 2012 - January 2013
New Horizons Computer Learning Center September 2012 - November 2012
New Horizons Computer Learning Centers April 2012 - October 2012
Bob Howard Nissan September 2010 - May 2011
Bob Moore Auto Group November 2009 - September 2010
Cox Communications February 2007 - December 2009
AOL February 2005 - January 2007
Skills
Automotive, Long-term Customer..., Management, Highly motivated..., Software Solution Sales, Microsoft Office, Customer Service, Strategic Planning, Negotiation, Highly Personable, Training, Coaching, Project Management, Continuous Improvement, Process Improvement, Team Building, Change Management, Sales, Operations Management, Strategy, Contract Negotiation, Customer Satisfaction, Enterprise Solution..., Sales Management, Enterprise Software, Enterprise Technology..., Client Hardware, Building Relationships, Communication Skills, Escalation Resolution, Driving Sales..., Employee Training, New Hire Training, Mentoring New Hires, Telecommunications, Product Development, Business Development, Salesforce.com, Direct Sales, Account Management, Solution Selling, CRM, Sales Operations
Education
The University of Texas at Austin
Sinclair Broadcast Group August 2014 - Present
Hearst Television May 2011 - May 2014
ComCorp of America August 2010 - May 2011
ComCorp of America September 2009 - June 2010
Cox Communications May 2008 - December 2008
El Paso Public Library 2006 - 2007
Skills
Broadcast, Storytelling, Radio Broadcasting, Media Production, Broadcast Journalism, ENPS, Broadcast Television, Media Relations, Video, Final Cut Pro
Education
The University of Texas at El Paso 2006 — 2009
Bachelor's Degree, Communication, Journalism, and Related Programs
Cox Communications November 2012 - Present
Cox Communications May 2008 - November 2012
Cox Communication October 2006 - May 2008
Stand Up For Kids 2005 - 2007
Cox Communications 2003 - 2006
Skills
Strategic Planning, Change Management, Public Speaking, Business Strategy, Marketing Strategy, Cross-functional Team..., Leadership Development, Personal Development, Operational Excellence, Operations Management, Process Improvement, Leadership, Team Building, Project Management, Coaching, Budgets, Strategy, Team Leadership, Call Centers, Training, Business Planning, Program Management, Business Process..., Management, Nonprofits, Customer Service, Business Development, Customer Experience, Vendor Management, Fundraising, Networking, Telecommunications, Customer Satisfaction, Executive Management, Start-ups, Customer Retention, Time Management, Performance Management, CRM, Forecasting, Account Management, Strategic Partnerships, P&L Management, Sales Operations, Broadband, Product Management, Contract Negotiation, Competitive Analysis, Wireless, Direct Sales
Education
Thunderbird School of Global Management 2010 — 2012
MBA, Global Business Managment
Western International University 2001 — 2007
BA, Business
Webuildfun, Inc. October 2013 - Present
Formaspace Technical Furniture 2012 - October 2013
Recreation Consultants of Texas September 2011 - April 2012
ATHCO April 2003 - August 2011
AOL Time Warner Cable May 2000 - March 2003
Cox Communications June 1998 - May 2000
Skills
New Business Development, Account Management, Cold Calling, Customer Service, Leadership, Direct Sales, B2B, Marketing Strategy, Contract Negotiation, Sales Presentations, Relationship Management, Competitive Analysis, Sales Presentation..., Consultative Selling, Pipeline Management, Territory Development, Follow Through, Play Equipment, Park Design, Management, Strategic Planning, Marketing, Sales Operations, Sales Management
Education
University of Kansas 1994 — 1998
B.S, Journalism
Southeast High School 1989 — 1993
Cox Communications April 2015 - Present
Motorola Mobility, a Google company January 2013 - December 2014
Asbury's Home Interiors, LLC December 2011 - November 2013
Verizon Wireless June 1994 - June 2011
Apple Inc. May 1993 - March 1994
Graybar Electric Company, Inc. February 1988 - August 1992
Skills
Product Management, Direct Marketing, Digital Strategy, E-commerce, Marketing Strategy, Pricing Strategy, Promotions, Website Promotion, CRM, Social Media, Email Marketing, Competitive Analysis, P&L Responsibility, Cross-functional Team..., Business Development, Strategy, Analytics, SEO, Brand Development, Marketing, Management, Marketing Communications, Leadership, Sales, Market Planning, Online Marketing, Product Launch, Strategic Partnerships, Product Marketing, Contract Negotiation, Pricing, B2B, Mobile Devices, Retail, Marketing Management, Wireless, Mobile Marketing, Multi-channel Marketing, Digital Marketing, Mergers & Acquisitions
Education
Vanderbilt University 1983 — 1987
B.A., Economics
The University of Texas at Austin - Red McCombs School of Business 1992 — 1994
MBA, Finance
Independent Consultant for Health IT July 2013 - Present
General Dynamics Information Technology May 2010 - October 2012
United States Department of Defense August 2007 - May 2010
US Central Command November 2005 - August 2007
Landstuhl Regional Medical Center January 2003 - September 2005
Cox Communications January 2002 - January 2003
Procter & Gamble January 2000 - May 2001
Lucent Technologies 2001 - 2001
Skills
Information Assurance, DoD, Network Security, CISSP, Security, Integration, Systems Engineering, Cisco Technologies, Active Directory, Firewalls, Cisco IOS, VMware, Linux, Vulnerability Assessment, System Administration, Enterprise Architecture, SharePoint, Healthcare Information..., Enterprise Software, Architecture, Testing, ITIL v3 Foundations..., Software Development, Requirements Analysis, Information Technology, PMO, System Architecture, Software Project..., Microsoft Exchange, Vendor Management, Technical Leadership
Education
The University of Southern Mississippi 1995 — 1999
BS, Computer Science
Bellhops April 2015 - Present
Cox Communications December 2014 - Present
Chattanooga Times Free Press June 2015 - Present
University of Tennessee at Chattanooga August 2008 - Present
Nooga.com May 2014 - May 2015
La Paz Chattanooga February 2012 - August 2014
True North Custom Media March 2009 - March 2011
True North Custom Publishing October 2008 - March 2009
State of Tennessee June 2007 - August 2008
Pellissippi State Technical Community College January 2008 - May 2008
Skills
Public Speaking, Editing, Social Media, Marketing Communications, Social Media Marketing, Business Development, Sales, Strategic Partnerships, New Business Development, Marketing, Training, Customer Service, Budgets, Public Relations, Team Building, Leadership, Account Management, Email Marketing, Fundraising, Event Planning, Social Networking, Event Management, Leadership Development, Nonprofits, Community Outreach, Grant Writing
Education
University of Tennessee-Knoxville 2004 — 2006
M.A., United States History
The University of Tennessee at Chattanooga 1999 — 2004
B.S., History Education
Cox Communications 2005 - Present
Skills
Telecommunications, PMP, Cross-functional Team..., Process Improvement, Vendor Management, Business Analysis, Project Management, Program Management, Change Management, Project Portfolio..., Visio, Business Process, ITIL, IT Management, Leadership, Disaster Recovery, IT Strategy, Data Center, Troubleshooting, Analysis, Requirements Analysis, System Deployment, MS Project, PMO, PMI, Software Project..., Integration, Business Process..., SDLC, Call Centers, SharePoint, Project Planning, Resource Management, Software Documentation, Business Intelligence, Project Delivery, Six Sigma, Team Leadership, Outsourcing, Agile Project Management, Requirements Gathering, Product Management, Quality Assurance, VoIP, Agile Methodologies, IT Service Management, Software Development, Enterprise Architecture, Management, CRM
Education
The University of Texas at Dallas
B.S., Business Administration
City State Entertainment, LLC. May 2014 - Present
Carbine Studios (NCSoft) September 2012 - May 2014
BioWare Austin June 2011 - August 2012
BioWare Austin September 2009 - June 2011
BioWare Mythic April 2009 - September 2009
EA Mythic June 2008 - April 2009
EA Mythic August 2007 - June 2008
Cox Communications January 2005 - August 2006
Ride Away November 2003 - September 2004
LIMFAR Communications October 2001 - November 2003
Skills
C#, System Design, Microsoft Excel, World Building, Analysis, Game Design, MMO, Game Development, Video Games, Perforce, Gameplay, Multiplayer, Design Documents, Online Gaming, JIRA, Level Design, Game Mechanics, MMORPG, Scripting, Python, Visual Studio, Computer Games, Game Programming, Gameplay Programming, DevTrack, Monetization, C++
Education
Tidewater Community College 2006 — 2007
Computer Science
Airman Leadership School 1998 — 1998
Cranston High School East 1989 — 1992
Equifax November 2014 - Present
Equifax July 2013 - October 2014
Cox Communications 2010 - July 2013
Cox Communications 2008 - 2010
Unisys 2004 - 2007
Skills
Oracle, Oracle SQL, Oracle Financials, Oracle Discoverer, Oracle E-Business Suite, Corporate Finance, Management Consulting, Strategic Consulting, Process Consulting, Project Delivery, Software Project..., Project Coordination, Visio, Essbase, SQL, Critical Thinking, Problem Solving, Business Decision Making, Systems Analysis, Team Management, Coaching Staff, Staff Development, Financial Reporting, PeopleSoft, Project Management, Training, Cross-functional Team..., CRM, Leadership, Analysis, Business Process..., Integration, Management, Business Analysis, Business Process, Process Improvement
Education
University of Georgia - Terry College of Business 2003 — 2004
Master of Business Administration (MBA), Finance, Consulting, and Marketing
University of Saskatchewan 1996 — 1999
Bachelor of Business Administration (BBA), Finance
The University of Winnipeg 1994 — 1996
Bachelor of Arts (BA), Economics
Montrose Travel November 2013 - Present
Cox Communications May 2011 - November 2013
Wandrian, Inc October 2007 - March 2009
National Leisure Group March 2003 - October 2007
America West Airlines June 2001 - October 2002
America West Airlines June 2000 - July 2001
America West Airlines June 1999 - June 2000
Skills
Leadership, Business Strategy, E-commerce, Customer Service, Strategic Planning, Airlines, Management, Sales, Negotiation, Account Management, Product Management, Call Centers, Operations Management, Business Process..., Call Center, Business Development, Marketing Strategy, Project Planning, Project Management, Business Analysis, Airline Management, Airline Reservations, Organizational..., Curriculum Development, Technical Training, Instructor-led Training, Hands-on Training, Coaching Staff, Travel Management, Rail Operations, Fulfillment Management, Fulfillment Services, Team Building, Start-ups, Customer Experience
Education
The University of Memphis 1976 — 1980
BBA, Marketing & Sales
Cox Communications September 2012 - Present
Cox Communications December 2004 - September 2012
Skills
Detailed Organization, Multi Tasking, Positive Team Player, Team-oriented
Education
Tidewater Community College 2004 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Edge360 2014 - Present
NSM Surveillance June 2010 - March 2014
NSM Surveillance June 2010 - March 2012
Cox Communications April 2005 - June 2010
QWEST COMMUNICATIONS CORP February 2001 - April 2005
UUNET March 2000 - February 2001
Sprint December 1999 - March 2000
Orbital Sciences Corporation January 1998 - December 1999
United States Marine Corps April 1988 - April 1998
Skills
Desktop Computers, Desktop Application..., Wireless Networking, Program Management, Account Management, Telecommunications, Surveillance, Strategy, Process Improvement, Integration, Security, Military, Management
Education
Thomas Nelson Community College 1994 — 1998
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
Kecoughtan H.S. 1979 — 1982
Tidewater Community College August 2014 - Present
Headway Corp Staffing Svcs January 2006 - September 2006
Cox Communications February 2003 - March 2004
Skills
Cashiers, Payment Card Processing, Customer Service, Customer Retention, Data Entry, Typing, PowerPoint, Microsoft Office, Microsoft Word, Teamwork, Critical Thinking, Public Speaking, Communication
Education
Tidewater Community College 2014 — 2017
Associates of Applied Science in Paralegal Studies, Legal Assistant/Paralegal
Clinton High School 1992 — 1992
Diploma, General Studies
Cox Communications September 2011 - Present
Verizon April 2008 - June 2011
West Corporation June 2006 - March 2008
Skills
Oral & Written..., Food & Beverage, Food Photography, Food, Listening to customers, Listening Proficiency, Proper Business...
Education
Thomas Nelson Community College 2011 — 2013
Cox Communications October 2012 - Present
Mediacom Communication 2011 - 2012
Comcast 2010 - 2011
Integra Telecom 2009 - 2010
Skills
Telecommunications, Telecommunications Sales, MSO, Cable, Telephony, Internet, VoIP, T-1, POTS, PRI, Salesforce.com, Sales Presentations, Hosted Solutions, Fiber Optics TLS/DIA, Referrals, Negotiation, Sales Operations, Sales, Cables, Solutions Marketing
Education
The University of Texas at Arlington
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
USA800 Advocate Supervisor for Select Comfort.StudentWalden UniversityJanuary 2013 - Present
Kansas African American Affairs Commission June 2010 - March 2011
Cox Communications April 2006 - May 2010
Skills
Public Speaking, Non-profits, Social Media, Event Planning, PowerPoint, Microsoft Office, Editing, Outlook, Event Management, Customer Service, Team Building, Staff Development, Teamwork, Coaching, Microsoft Excel, Fundraising, Nonprofits, Microsoft Word, Leadership, Word, Excel, Negotiation, Customer Relations, Photoshop, Mentoring, Media Relations, Windows, Activity Director, Contract Negotiation, Travel Planning, Production Coordination, Prayer, funeral service..., Wedding Coordinating, Website Development, Lives, Live Video Streaming, Camera Operating, Soundbooth, Videography, Mentoring Of Staff, Time Management, Leadership Development, Training, Community Outreach, Organizational..., Social Networking
Education
Argosy University-Phoenix Online Division 2013 — 2015
Master's degree, Health Services/Allied Health/Health Sciences, General, 3.35
Walden University 2011 — 2012
MBA, Entrepreneurship, Business Administration
The University of Kansas 1979 — 1984
Bachelors, Sociology
University of Kansas 1979 — 1984
Bachelor, Gerontology
OxBow Data Management Systems October 2013 - Present
OxBow Data Management Systems December 2009 - October 2013
QLI - Quality Living Inc. March 2008 - December 2009
Cox Communications December 1997 - March 2008
Skills
Program Management, Management, Quality Assurance, Software Development, Project Management, Databases, Communication, Visio, Analysis, Process Improvement, Team Leadership, Training, SharePoint, Customer Service, Telecommunications, Account Management, SDLC, IT Management, Vendor Management, Leadership
Education
The University of South Dakota
The Washington Trust Company April 2015 - Present
Cox Communications August 2013 - September 2014
Cox Communications August 2011 - August 2013
JCPenney August 2007 - August 2011
Skills
Call Centers, Technical Support, Troubleshooting, Customer Experience, Telecommunications, Customer Satisfaction, Telephony, Customer Retention, Wireless, Broadband, Cabling, VoIP, Networking, Vendor Management, Back Office, Provisioning, Customer Service, Sales
Education
Stonington High School 2005 — 2009
Three Rivers Community College
Business Administration and Management, General
Newport News Shipbuilding, A Division of Huntington Ingalls Industries September 2013 - Present
Apple May 2013 - October 2013
Cox Communications April 2012 - April 2013
Verizon May 2010 - January 2012
West Inc November 2006 - January 2009
Skills
PeopleSoft, Call Center, Employee Relations, Leadership Development, Human Resources, Recruiting, Talent Acquisition, Employee Engagement, Leadership, Time Management, Organizational..., Conflict Resolution, Administration, Change Management, Customer Satisfaction, Personnel Management, Organizational..., Microsoft Office, Coaching, HR Policies, Team Building, Microsoft Excel, PowerPoint, Customer Retention, Microsoft Word, Team Leadership, Data Entry, Employee Training, Technical Support, iPad, Employee Benefits, Talent Management, Performance Management, Training, Teamwork, Customer Experience, Outlook, Building Relationships, Call Centers, Hiring, Interviews
Education
Bryant and Stratton College 2013 — 2015
Associate's degree, Human Resources Management/Personnel Administration, General
Thomas Nelson Community College 1994 — 1995
AS, Psychology
ASTM International February 2011 - Present
Delaware Film Company April 2009 - Present
Vendr TV April 2009 - Present
JLN Associates, LLC May 2008 - Present
Andy Buckmaster January 2006 - January 2011
Sonalysts June 2010 - June 2010
Cox Communications May 2010 - May 2010
Sugar Red Drive April 2010 - April 2010
Expressway Productions November 2009 - December 2009
TSN Publishing September 2008 - February 2009
Skills
Video, Producing, Multimedia, Editing, Final Cut Pro, Video Editing, Broadcast, Post Production, Film, Social Media, Adobe Creative Suite, Graphic Design, Motion Graphics, Final Cut Studio, Video Production, Screenwriting, Photography, Music Videos
Education
The University of the Arts 2003 — 2008
BFA, Multimedia
Cox Enterprises HR Business Partner, Team VA- Employee RelationsCox CommunicationsAugust 2010 - Present
Cox Communications November 1996 - August 2010
Various Healthcare 1982 - 1995
Skills
Human Resources, HRIS, Employee Engagement, Onboarding, Talent Management, Workforce Planning, Succession Planning, HR Policies, Deferred Compensation, Benefits Administration, FMLA, Job Descriptions, New Hire Orientations, Job Analysis, Compensation & Benefit, Recruiting, Employee Benefits, Employee Relations, Personnel Management, Telecommunications
Education
University of Kansas 1977 — 1981
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Cox Communications 1998 - Present
Times Mirror Cable Television 1987 - 1994
Sammons Communications September 1980 - January 1986
Skills
Marketing, Employee Relations, Onboarding, Employee Engagement, HRIS, Talent Management, Performance Management, Human Resources, Recruiting, Applicant Tracking..., Succession Planning, Talent Acquisition, Organizational..., Employee Benefits, Internal Communications, Negotiation
Education
The University of Kansas 1976 — 1980
Bachelor of Science, Journalism
Cox Communications July 2005 - Present
ComForcare Senior Services March 2003 - October 2007
Cox Communications December 1996 - December 2002
Fairchild Communications March 1988 - December 1996
Start Technologies October 1985 - February 1988
AT&T January 1983 - September 1985
Southwestern Bell Telecom March 1982 - December 1982
Southwestern Bell Telecom December 1979 - March 1982
Skills
Telecommunications, Vendor Management, Wireless, Cross-functional Team..., VoIP, Call Centers, Project Management, Product Management, Process Improvement, Program Management, Managed Services, Integration, Management, Strategy, Leadership, PMP, Telephony, Team Leadership, Account Management, Broadband, Team Building, CRM, Strategic Partnerships, Solution Selling, Business Analysis, Project Planning, Data Center, Mobile Devices, IP, Customer Retention, Start-ups, Strategic Planning, Troubleshooting, Sales, Visio, Salesforce.com, Direct Sales, Business Process..., Cloud Computing, Networking, Operations Management, Sales Management, Customer Experience, Product Marketing, Professional Services, Competitive Analysis, Unified Communications, Sales Operations, Ethernet
Education
The University of Kansas 1975 — 1979
BA
New Orleans January 2015 - Present
Cox Communications November 2008 - December 2014
Tipitina's Music Co-Op January 2008 - November 2008
Momentum May 2005 - September 2007
WYPL TV November 2004 - May 2007
Skills
Broadcast, Television, Avid, Final Cut Pro, Videography, Video Editing, Video Production, Digital Media, Copywriting, Radio, Advertising, Broadcast Journalism, Creative Direction, Media Relations, Broadcast Television, New Media, Social Media, Social Media Marketing, Video, Editing, Camera
Education
The University of Memphis 1993 — 1995
BA, Journalism
Cox Communications January 1997 - Present
Skills
Corporate Facilities..., AC & DC Power, Grounding, Data Center Space..., Project Management, Vendor Management, Strategic Planning, Cross-functional Team..., Customer Service, Management, Leadership, Telecommunications, Data Center Design, Video, Broadcast, Television, Cable Television, Video Production, IPTV, Streaming Media, Troubleshooting, Optical Fiber, Networking, Fiber Optics, VoIP, Broadband, VOD
Education
Thomas Nelson Community College 1993 — 1996
Commercial and Residential Electricity Certification Program, Commercial And Residential Electricty, A
Yahoo April 2015 - Present
Yahoo September 2009 - March 2015
Cox Communications August 2005 - September 2013
MECA August 2003 - September 2012
Omaha World-Herald July 2003 - August 2009
Skills
Advertising, Account Management, Online Marketing, New Business Development, Advertising Sales, Marketing Strategy, Newspaper, Media Planning, Social Media Marketing, Social Media, B2B, Online Advertising, Display Advertising, Video Production, Digital Media, Sales, Mobile Advertising, Sponsorship, Email Marketing
Education
The University of Kansas 1998 — 2001
B.S., Business Administration
Cox Communications April 2013 - Present
Cox Communications April 2012 - April 2013
Farmers Insurance September 2010 - February 2012
MKB Construction, Inc. January 2010 - September 2010
White House Black Market June 2008 - April 2009
USMP March 2004 - September 2006
Skills
Telecommunications, Technical Writing, Marketing Communications, Online Communications, Project Management, Advertising, Business Process Mapping, SharePoint, Online Publishing, Copy Editing, Structured Authoring, Process Improvement, Email Newsletter Design, Focus Groups, Information Mapping, Publication Strategy, Call Centers, Marketing, Customer Service, Social Media Marketing, Training, Leadership, Social Media, Management, Sales
Education
The University of Kansas 2003 — 2008
Bachelor's degree, Communication Studies and English
HP Enterprise Security Services March 2015 - Present
United States Army Reserve September 2011 - Present
Cox Communications July 2014 - March 2015
WIS International October 2012 - October 2014
Liberty Tax Service HQ December 2013 - March 2014
Tidewater Community College October 2010 - June 2011
Walmart October 2009 - October 2010
Skills
Army, Computer Repair, Printers, Customer Service, Teamwork, Inventory Control, Help Desk Support, Windows 7, Windows XP, Windows Server, Windows Vista, Windows 8, Microsoft Office
Education
Tidewater Community College 2010 — 2011
Information Technology
Maury High School 2005 — 2009
High School
NBCUniversal, Inc. July 2015 - Present
Alpha Delta Pi Sorority May 2014 - June 2015
Journalism Student Ambassador Program April 2013 - April 2014
The University of Kansas April 2013 - April 2014
Alpha Delta Pi Sorority August 2013 - December 2013
Cox Communications May 2013 - August 2013
Order of Omega April 2012 - April 2013
Greek Marketing Team October 2012 - February 2013
Alpha Delta Pi Sorority November 2011 - November 2012
RSA Marketing May 2012 - August 2012
Skills
AP style writing, Social Media, Press Releases, Facebook, Public Relations, Event Planning, Strategic Communications, Tumblr, Media Relations, Editing, Adobe PhotoShop, Adobe Illustrator, Adobe InDesign, Blogging, Fundraising, Public Speaking, Journalism, Social Media Marketing, Social Networking, Newsletters, Copy Editing, iMovie, Publicity, AP Style, Critical Thinking, Interpersonal Skill, Photoshop, PowerPoint, Graphic Design, WordPress, Time Management, Magazines, Leadership Development, Final Cut Pro, Adobe Creative Suite, Advertising, Marketing
Education
University of Kansas 2010 — 2014
Bachelor of Science, Journalism- emphasis in strategic communication; minors in business and psychology, 3.99
Koch Business Solutions (KBS) March 2013 - Present
Cox Communications October 2006 - March 2013
Via Christi Health System May 2005 - October 2006
Via Christi Health System May 2002 - May 2005
Skills
Talent Acquisition, Recruiting, Onboarding, Employee Relations, College Recruiting, Talent Management, Performance Management, Succession Planning, HRIS, Resume Writing, Interviews, PeopleSoft, Training, Human Resources, Applicant Tracking..., Hiring, Temporary Placement, Personnel Management, Workforce Planning, Internet Recruiting
Education
University of Kansas
Bachelor of Arts (B.A.)
Accountemps November 2010 - May 2011
Time Warner Cable 2008 - 2010
Cox Communications 2004 - 2008
Trader Publishing October 1997 - September 2003
Unidyne 1995 - 1998
Skills
Payroll, Kronos, PeopleSoft, Onboarding, Employee Relations, Benefits Administration, Team Building, Human Resources, Customer Service, Recruiting, FMLA, Employee Benefits, ADP Payroll, Hiring, Applicant Tracking..., College Recruiting, Deferred Compensation, Training, Talent Acquisition, New Hire Orientations, HRIS, Management, Performance Management, Employee Training, Ceridian, Temporary Staffing, Temporary Placement
Education
Tidewater Community College 2015 — 2017
Associate of Science (A.S.), Business Administration and Management, General
Tidewater Community College 2004 — 2006
Business Administration and Management, General
Greenbrier Christian Academy 1988 — 1992
CPP Class
Cox Communications May 2011 - Present
Cox Communications September 2013 - May 2014
Cox Communications September 2008 - April 2011
Cox Communications April 2004 - August 2008
Pass & Pass Communications 2003 - 2004
Cable Communications & Engineering 2002 - 2003
Eclipse Communications 2001 - 2002
Skills
Cross-functional Team..., Customer Service, Leadership, Telecommunications, Call Centers, Process Improvement, Troubleshooting, Vendor Management, Customer Experience, Customer Satisfaction, Team Leadership, Team Building, Operations Management, Customer Retention, Account Management, Project Management, Management, Change Management, Strategic Planning, Program Management, Budgets, Performance Management, Training, Wireless, Broadband, VoIP, Cable Television
Education
Tidewater Community College 2009 — 2010
Business Administration and Management, General, GPA 4.0
Apple July 2014 - Present
American Express May 2013 - July 2014
American Express June 2010 - May 2013
Blood Systems Inc. July 2008 - June 2010
Cox Communications May 2007 - March 2008
Cox Communications July 2006 - May 2007
Time Warner Cable June 2004 - July 2006
Skills
Talent Management, Employee Relations, Performance Management, Onboarding, FMLA, Benefits Administration, Policy Analysis, Problem Solving, Employee Engagement, Strategic Partnerships, Strategic Planning, Succession Planning, HRIS, Human Resources, Recruiting, Deferred Compensation, New Hire Orientations, Personnel Management, Leadership, Employee Benefits, Leadership Development, Management, Organizational..., Change Management, Training, Organizational..., Payroll, Policy, Coaching, Job Descriptions, Workforce Planning, Talent Acquisition, Performance Appraisal, Strategic HR, College Recruiting, Applicant Tracking..., Team Building, HR Policies, Labor Relations, Workshop Facilitation, Employee Training
Education
HRCI Prep Course 2009 — 2009
SPHR
University of Phoenix 2000 — 2002
BS/BM, Business Management
The University of New Mexico 1998 — 2002
BS, Business Management
HineSite Marketing Company August 2008 - Present
FedEx March 2011 - January 2012
Cox Communications 2011 - 2011
Hilton Worldwide March 2005 - August 2008
Regions Bank 2001 - 2003
FedEx Corporation 1995 - 2000
Skills
Project Management, Digital Marketing, Social Media Marketing, Digital Strategy, Digital Project..., IT Project & Program..., SEO, Interactive Marketing, Web Content Management, Interwoven Content..., Web Analytics, Web Content Production, WebTrends Analytics, Marketing Research, Dreamweaver, Online Marketing, HTML 5, Photoshop, PowerPoint, Web Trends, Entrepreneurship, Banking, Meeting Facilitation, Large Group Facilitation
Education
The University of Memphis
Marketing
University of Arkansas at Pine Bluff
Bachelor's, Business Administration
University of Phoenix
MBA Marketing (in progress)
Federal Reserve Bank of Atlanta February 2015 - Present
SANS Institute April 2012 - Present
Cox Communications January 2012 - February 2015
OWASP September 2011 - March 2014
SANS Institute 2010 - February 2012
Priority Payment Systems August 2010 - January 2012
Shared Health December 2007 - July 2010
BlueCross BlueShield of Tennessee May 1998 - December 2007
Skills
Security, Vulnerability Assessment, Risk Assessment, Computer Security, Penetration Testing, Network Security, IPS, Payment Industry, CISSP, Information Security..., Computer Forensics, IT Audit, HIPAA, Information Security, Firewalls, Identity Management, System Administration, Intrusion Detection, Business Continuity, Virtualization, Windows Server, Networking, Security Awareness, IDS, Security Architecture..., VPN, Incident Response, Data Security, Vulnerability Management, PCI DSS, Application Security, Security Audits, Encryption, ISO 27001, Security Policy, Web Application Security, CISM, CISA, FISMA, COBIT, Checkpoint, NIST, Information Assurance, Internet Security, Incident Management, Incident Handling, Security Management, Leadership, Strategic Planning, Project Management
Education
SANS Technology Institute 2011 — 2015
Master of Science, Information Security Engineering
The University of Tennessee at Chattanooga 1997 — 2002
Bachelor of Science, Computer Science
Cox Communications September 2006 - Present
U.S. Senator Jon Kyl January 2004 - September 2006
Skills
Process Improvement, Project Management, Management, Customer Service, Microsoft Office, Program Management, Cross-functional Team..., PMP
Education
University of Phoenix 2007 — 2009
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 1998 — 2003
Bachelor of Arts (BA), Communication, Public Relations
Helzberg Diamonds May 2013 - Present
Sport Productions June 2010 - May 2013
Applebee’s International Inc. May 2011 - July 2011
Athletes' Performance September 2009 - January 2011
Cox Communications June 2009 - August 2009
Embarq April 2006 - August 2008
Sprint January 2005 - May 2006
Skills
CRM, Marketing Collateral..., Marketing Analysis, Sales Compensation..., Webpage Design, Direct Marketing..., SQL Database Management, SPSS, Project Management, Sales Management, Market Analysis, Communications Audits, Marketing, Marketing Strategy, Web Design, Direct Marketing, Collateral, Email Marketing, SQL, Management, Marketing Communications, Strategy, Strategic Planning, Leadership, Segmentation, Marketing Research, Lead Generation, Competitive Analysis, Analysis, Market Research
Education
Arizona State University, W. P. Carey School of Business 2008 — 2010
MBA, Strategic Marketing and Services Leadership
The University of Kansas 2001 — 2004
BS, Business Administration and Psychology
Armanino LLP January 2015 - Present
PrecisionPoint Software October 2013 - Present
Cox Communications November 2011 - October 2013
Cox Communications April 2010 - November 2011
Kansas Department of Social and Rehabilitation Services May 2006 - April 2010
Wichita State University - School of Community Affairs January 2005 - May 2006
Skills
Business Intelligence, Consulting, Data Analysis, Microsoft SQL Server, Database Development, Microsoft Excel, QlikView, SSRS, Process Improvement, SQL, Program Management, SSRS/BIDS 2005/2008, SSAS 2008, SQL Server 2000-2008, OBIEE 10/11G, Oracle Discoverer, Oracle SQL, Microsoft Office, Access, Training & Development, Employee Training
Education
Wichita State University
Masters of Arts, Criminal Justice
Wichita State University
Bachelors of Arts, Sociology
University of Kansas 2001 — 2002
Beatty Bangle Strama P.C. February 2013 - Present
BARBRI Inc. September 2010 - July 2013
Thomson Reuters May 2012 - February 2013
Norman Wohlgemuth Chandler & Dowdell July 2012 - August 2012
Hall Estill May 2012 - July 2012
District Attorney's Office for the 11th Oklahoma District July 2011 - August 2011
Cox Communications June 2007 - August 2010
Cox Communications December 2004 - June 2007
Sykes September 2003 - December 2004
Skills
Research, Legal Research, Trials, Customer Service, Westlaw, Editing, Customer Experience, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Legal Writing, Lexis, Corporate Law, Environmental Compliance, Environmental Policy, Oil & Gas Law, Administrative Law, Healthcare Compliance
Education
The University of Texas School of Law 2010 — 2013
J.D., Law
University of Oklahoma 2005 — 2010
B.A., History
Northern Oklahoma College 2002 — 2004
A.A., Social Science
Ntegrated Solutions January 2005 - Present
Baylor Health Care System January 2004 - January 2006
Nortel Networks January 2000 - October 2003
Broadwing Communications April 2001 - May 2002
Cox Communications September 2001 - March 2002
Skills
Operations Management, Telecommunications, Product Development, Start-ups, Cisco Technologies, Juniper, VoIP, MPLS, IP, Wireless, Data Center, Telephony, Unified Communications, Managed Services, Network Design, Cloud Computing, WAN, Ethernet, Internet Services, TCP/IP, Computer Network..., Networking, Juniper Technologies, Broadband, Video Conferencing, CCNA, Co-location, SIP Trunking, SIP, Routing, Solution Selling, SaaS, Direct Sales
Education
The University of Texas at Austin 1997 — 2001
Mansfield High School 1992 — 1996
K·Coe Isom, LLP December 2010 - Present
Hawker Beechcraft Corporation September 2007 - December 2010
Newton Medical Center, Newton, KS 2007 - 2007
Cox Communications 2003 - 2006
Bank of America 1987 - 2002
Skills
Performance Management, Employee Relations, Compensation, HR Consulting, Leadership Development, Employee Engagement, Recruiting, HR Audits, Human Resources, Coaching, Management, Executive Search, Succession Planning, Employee Benefits, Benefits Administration
Education
University of Kansas 1975 — 1979
Bachelors Degree in Personnel Administration, Human Resources Management
Jobs2Careers March 2014 - Present
YourMembership.com August 2012 - March 2014
Cox Communications July 2009 - May 2012
Smyth Land Services July 2007 - February 2009
Skills
Sales, Account Management, Cold Calling, Direct Sales, Leadership, Salesforce.com, Solution Selling, Sales Operations, New Business Development, Customer Service, Sales Process, Sales Management, Lead Generation, Selling, Business Development, CRM, Contract Negotiation, SaaS, Negotiation, Strategic Partnerships, Talent Acquisition, Recruiting
Education
The University of Texas at Austin 2003 — 2006
Bachelor of Arts (B.A.), History, minor in Business
Ubisense November 2001 - Present
Cox Communications April 2006 - September 2015
GE 2009 - 2010
Ten Sails Consulting November 2001 - January 2006
SAIC at Entergy Services, Inc January 2000 - November 2001
Entergy Services, Inc September 1989 - December 1999
American Airlines May 1988 - September 1989
General Dynamics Corporation January 1986 - March 1988
Skills
Oracle, SQL, Software Development, Requirements Analysis, GIS, Analysis, Integration, Databases, Data Modeling, Software Project..., Solution Architecture, Database Design
Education
University of Southern Mississippi 1983 — 1985
Bachelor of Science (B.S.), Computer Science
Notre Dame 1974 — 1980
AT&T July 2014 - Present
AT&T October 2010 - July 2014
Cox Communications February 2009 - October 2010
T-Mobile June 2006 - February 2009
T-Mobile HotSpot May 2005 - April 2006
Skills
Requirements Management, Requirements Analysis, Agile Methodologies, UML, Quality Assurance, Team Facilitation, Web Applications, Use Case Analysis
Education
The University of Texas at Dallas 2001 — 2005
BS, Software Engineering
SITA March 2014 - April 2014
Accenture March 2013 - February 2014
SunTrust Bank February 2012 - March 2013
Accenture September 2010 - January 2011
Booz Allen Hamilton 2009 - 2010
Cox Communications 2008 - 2009
Kinetic Concepts 2008 - 2009
Kinetic Concepts 2008 - 2009
Verifone 2007 - 2008
Dell 2007 - 2008
Education
The University of Texas at Arlington 1994 — 1996
MS, Computer Science
Visvesvaraya National Institute of Technology
Bachelor of Science (BS), Electrical and Electronics Engineering
Progressive Sensations LLC June 2012 - Present
AT&T (Contractor via Crystal Equation) August 2014 - June 2015
InterContinental Hotels Group December 2013 - August 2014
AT&T (Contractor) January 2012 - December 2013
My Inventor Club 2012 - November 2013
Cox Communications December 2008 - February 2012
Vocalocity November 2007 - November 2008
Regency Hospital Company April 2006 - December 2007
UnumProvident Corporation January 2002 - April 2006
Skills
NoSQL, Groovy/Grails, DevOps, Jenkins, Chef, Integration, Cloud Computing, Android, Network Security, Software Development, Agile Methodologies, SQL, Perl, VoIP, Web Services, Java, Tomcat, SIP, Bash, Unix, Spring, VMware, Networking, Maven, Telecommunications, Firewalls, REST, Eclipse, Incident Response, Project Management, Programming, Routing Protocols, Unix Administration, Windows Network..., Git, SMS/MMS, Load Balancing, Application Development, Application Servers, Servlets, Security Architecture..., Intrusion Detection, C/C++/C#, Scala/Akka, OpenStack, Amazon EC2/S3, Google App..., Spring Framework
Education
University of Tennessee at Chattanooga 1995 — 1999
Cox Communications August 2011 - Present
Clearwire December 2009 - April 2011
Level 3 Communications November 2004 - December 2009
Qwest Communications / US West June 1996 - August 2004
Skills
Program Management, Vendor Management, Cross-functional Team..., PMP, Integration, IT Strategy, Project Portfolio..., Quality Assurance, Strategy, Enterprise Software, IT Transformation, Project Management
Education
The University of North Dakota
Bachelor of Science, Computer Science
University of Phoenix
Master of Science, Computer Information Systems
Cox Communications October 2013 - Present
Cox Communications July 2013 - October 2013
Advantage Outsourcing LLC February 2013 - July 2013
Omni eHealth September 2011 - February 2013
IDeACOM October 2010 - July 2011
Mitel November 2006 - September 2010
Beazer Homes June 2005 - October 2006
Beach Center on Disability November 2004 - May 2005
Skills
Outlook, Visio, Photoshop, Excel, PowerPoint, Mitel 3300, Mitel 5000, Project Management, Sonicwall, Microsoft Servers, Avaya Site..., Social Media Marketing, Microsoft Excel, Customer Service, Coaching, Human Resources, Leadership, Software Documentation, Sales, Team Building, Customer Satisfaction, Marketing, System Administration, Project Planning, Networking, Training, Time Management, Business Strategy, Call Centers, Management, Teamwork, Telecommunications, Team Leadership
Education
University of Kansas 2001 — 2005
Bachelors, Communication Studies
Cox Communications 2006 - Present
Comcast 1992 - 2006
Skills
Forecasting, Essbase, Hyperion Enterprise, Variance Analysis, Process Improvement, Financial Analysis, Financial Modeling, Budgets, Cross-functional Team..., Capital Budgeting, Financial Reporting, Sarbanes-Oxley Act
Education
The University of Tennessee at Chattanooga 1986 — 1990
Calero Software 2012 - 2015
Hinduja Global Solutions 2009 - 2011
Cox Communications 2008 - 2009
Cincinnati Bell Telephone 1998 - 2007
Cincinnati Bell 1998 - 2007
Cincinnati Bell 1998 - 2007
Cincinnati Bell 1998 - 2007
Skills
Management Consulting, Strategic Planning, Telecommunications, Leadership, Management, Program Management, Business Strategy, Change Management, Project Management, Process Improvement, Continuous Improvement, Call Centers, Call Center Development, Team Development, Operations Management, Talent Developer, Process Consulting, Directors, Six Sigma, Lean Six Sigma, Customer Experience..., Customer Experience..., Outsourcing, Microsoft Office, Salesforce.com, Phone System..., Technology Integration, Technology Needs..., Vendor Management, Cross-functional Team..., Account Management, Sales Management, CRM, Strategy, Training
Education
Thomas More College 1999 — 2001
MBA, Business Administration and Management, General
Xavier University 1990 — 1995
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
StoneMor Partners, L.P. April 2015 - Present
Cox Communications January 2013 - March 2015
Lenny's Sub Shop December 2009 - April 2013
WorldPay US December 2010 - September 2012
E*TRADE Financial December 2007 - October 2010
SUNTRUST BANKS 2006 - 2007
First Horizon National Corporation January 1999 - January 2006
VINING SPARKS INVESTMENT GROUP January 1998 - January 1999
LUTHERAN BROTHERHOOD January 1997 - January 1998
Prudential Securities January 1995 - January 1996
Skills
Training, Salesforce.com, WebEx, Series 7, Captivate, Blended Learning, Instructional Design, Instructor-led Training, Needs Analysis, Team Building, Coaching, Leadership, Performance Management, E-Learning, Financial Services, Program Management, CRM, Customer Service, Employee Training, Software Documentation, Call Centers, Human Resources, Business Development, Interviews, Onboarding, Strategy, Project Management, Sales, Strategic Planning, Time Management, Analysis, Customer Retention, Banking, Employee Benefits
Education
The University of Memphis
Bachelor of Arts, Communications
University of Tennessee-Knoxville
The Coleman Company, Inc. May 2013 - Present
Koch Business Solutions November 2010 - March 2013
Cox Communications January 2001 - September 2010
Cox Communications January 2006 - October 2008
Cox Communications July 2004 - January 2006
Cox Communications January 2003 - July 2004
Cox Communications February 2001 - January 2003
Circuit City August 1994 - December 2000
Skills
Troubleshooting, Help Desk Support, Management, Wireless, Process Improvement, Project Management, Technical Support, Customer Service, Telecommunications, Call Centers, Call Center..., Desktop Support..., Information Technology, Supervisory Management, BMC Remedy, SCCM, Reporting & Analysis, Employee Training, Knowledge Management, Knowledge-based Systems, Remedy Ticketing System, Vendor Management, Software Installation, Leadership, Training, Disaster Recovery, Networking
Education
Wichita State University 1997 — 1999
BS, Biology - PreMed
The University of Texas at Austin 1995 — 1997
Republic Services August 2013 - Present
Cox Communications April 2012 - August 2013
Cox Communications February 2011 - April 2012
Cox Communications October 2009 - February 2011
Cox Communications March 2007 - October 2009
CheckFree - now part of Fiserv 2001 - 2007
Skills
Data Mining, Telecommunications, Analytics, Business Analysis, Information..., SAS, R, Statistical Modeling, Chi-square, ANOVA, Visio, Business Objects, Database Design, Access, SQL, Segmentation, Project Management, Statistics, Leadership, Databases, Call Centers, Management, Data Analysis, Forecasting, Analysis, Data Warehousing, SDLC, Predictive Analytics, Database Marketing, Training, Predictive Modeling, Customer Analysis, Business Analytics, Marketing, Customer Retention, Cross-functional Team..., Competitive Analysis, Pricing, CRM, Market Analysis, Pricing Strategy, Data Modeling, Strategy, Essbase, ETL
Education
Arizona State University 2010 — 2012
Statistics, A
The University of New Mexico 1994 — 2000
BA, English
Cox Communications October 2012 - Present
Cox Communications August 2007 - October 2012
Cox Communications October 2001 - July 2007
Tribune Broadcasting November 1998 - October 2001
Skills
Direct Marketing, VOD, Broadband, Marketing Strategy, Strategic Partnerships, Budgets, Integrated Marketing, Strategic Planning, Segmentation, Product Marketing, Marketing, Team Building, Cable Television, Marketing Communications, Media Planning, Digital Media, Project Management, B2B Marketing, Account Management, Competitive Analysis, Social Media, Television
Education
University of New Orleans 2006 — 2008
Master of Business Administration (MBA)
The University of Southern Mississippi
Bachelor of Arts (B.A.), Communications- Radio, Television and Film
Goodwill Central Texas July 2014 - February 2015
iHeartMedia March 2013 - July 2014
Cox Communications January 2012 - November 2012
Univision Television Group April 2008 - December 2011
Elie Tahari April 2005 - September 2007
DKNY August 2004 - January 2005
Skills
Marketing, Social Media, Advertising, Sales, Integrated Marketing, Social Media Marketing, Digital Media, Management, Social Networking, Event Management, Marketing Strategy, Marketing Communications, Digital Marketing, Online Advertising, Email Marketing, Digital Strategy, Salesforce.com, New Business Development, Media Buying, Public Relations, Media Planning, Online Marketing, Entertainment, Media Relations, Advertising Sales, Cross-functional Team..., Brand Management, Sourcing, Product Development, Leadership, Account Management, Training
Education
The University of Texas at Austin
Bachelor of Arts, Sociology, English
Gabrielle Bernstein Spirit Junkie Master Class (Level 1)
CLC Lodging January 2015 - Present
American Cancer Society May 2013 - Present
Boys and Girls Club of Wichita, KS May 2013 - Present
Wichita Collegiate School Alumni Board August 2011 - Present
Connoisseur Media February 2014 - January 2015
Kansas Star Arena May 2013 - February 2014
Kansas Star Casino July 2011 - May 2013
Freddy's Frozen Custard March 2008 - July 2011
Cox Communications August 2005 - July 2007
MMG Worldwide February 2003 - November 2004
Skills
Social Media Marketing, Marketing Communications, Integrated Marketing, Media Planning, Direct Marketing, Advertising, Social Media, Online Advertising, Digital Marketing, Marketing, Lead Generation, Email Marketing, Media Buying, Public Relations, Broadcast, Copywriting, Event Management, Press Releases, New Media, Relationship Marketing, Event Planning, Marketing Strategy, Creative Direction, Sales, Brand Development, Online Marketing, Social Networking, Digital Media, Sponsorship, Facebook, Media Relations, Digital Strategy, Market Planning, Trade Shows, SEO, Newsletters, Mobile Marketing, Interactive Marketing, Marketing Management, B2B, Corporate Branding, Marketing Research, Web Analytics, Direct Mail, Google Analytics, Strategic Communications, Corporate Communications, Internal Communications, Budgets, Creative Strategy
Education
University of Kansas 1996 — 2000
Bachelor of Arts, Environmental Policy
Wichita Collegiate High School 1993 — 1996
AT&T December 2010 - Present
Liaison Technologies September 2009 - August 2010
AT&T Mobility November 2008 - April 2009
AT&T September 2006 - June 2008
Cox Communications June 2006 - September 2006
BellSouth Telecommunications July 2000 - May 2006
Byers Engineering October 1999 - July 2000
MCI July 1998 - October 1999
OHM Corporation November 1997 - May 1998
Humberside Police October 1996 - November 1997
Skills
Oracle, Oracle RAC, Solaris, Unix, Performance Tuning, Databases, SQL Tuning, High Availability, PL/SQL, Integration, AIX, Data Guard, Shell Scripting, Unix Shell Scripting, Data Modeling, Linux, Cloud Computing, Database Administration, Big Data, Cassandra, Python, Solr, MySQL, MySQL Cluster, Database Security, Oracle ASM, Hadoop, Apache Pig
Education
University of Bradford 1993 — 1994
M.Sc, Computing
The University of Manchester 1989 — 1992
B.Sc., Physics
Verizon December 2013 - Present
Verizon Wireless September 2012 - December 2013
Cox Communications July 2010 - August 2012
Verizon Wireless December 1995 - January 2010
Skills
Telecommunications, Call Center, Wireless, Call Centers, Customer Retention, Customer Satisfaction, Coaching, Leadership, Training, Account Management, Customer Experience, Hiring, Sales, Team Leadership, Employee Training, Retail, Customer Service, Mobile Devices, Inventory Management, Leadership Development, Merchandising, Quotas, Store Management, Time Management, Direct Sales, Sales Management, Sales Operations, Sales Process
Education
University of Kansas 1989 — 1993
Bachelors, Psychology
BAE Systems November 2009 - Present
Cox Communications January 2009 - Present
Native Hawaiian Veterans January 2008 - Present
Poetic Memories / Message in a Bottle September 2004 - December 2008
Education
Thomas Nelson Community College 1998 — 2002
AAS, CIS
Green Mountain Coffee Roasters May 2012 - August 2015
Cox Communications August 2003 - May 2012
Cox Communications October 2001 - May 2012
Cox Communications September 2001 - August 2003
Gateway January 1998 - September 2001
Marinette Marine 1996 - 1997
Skills
Troubleshooting, A+ Certified, Computer Hardware, Remedy, Call Center, Laptops, Desktop Support, Hardware, XP, Customer Service, Windows 7, Technical Support, BMC Remedy, DHCP, Network Security, Microsoft Exchange, Networking, Citrix, VoIP, Virtualization, Security, TCP/IP, Servers, Help Desk Support, VPN, Active Directory, System Administration, Broadband, Network Administration, SharePoint, Software Documentation, Disaster Recovery, VMware, DNS, Microsoft Office, Windows, Operating Systems, Cisco IOS, Software Installation, Call Centers, Cisco Technologies, Windows Server, Routers, Wireless Networking, Printers, System Deployment, Data Center, Firewalls, Switches, Windows XP
Education
Tidewater Community College 2004 — 2006
CCNA Course Instruction
Bayside High School
Cox Communications December 2012 - Present
Cox Communications October 2012 - December 2012
Cox Communications January 2010 - October 2012
Cox Communications April 2011 - October 2011
Cox Communications November 2006 - February 2010
Sprint Nextel 2000 - 2006
Koch Supplies 1997 - 2000
Skills
Telecommunications, Software Project..., Program Management, Integration, Project Management, SDLC, Vendor Management, Business Analysis, Requirements Analysis, PMP, PMO, Requirements Gathering, Business Intelligence, Visio, Management, Team Leadership, Mentoring, Billing Systems, Strategic Planning, Culture Change, Quality Assurance, Change Management, SQL, Databases, SharePoint, Software Development, Enterprise Software, Leadership, Oracle, Wireless, Business Process, Project Portfolio..., CRM, Networking, IT Strategy, Business Process..., Process Improvement, IT Management, Training, Software Documentation, Disaster Recovery, Agile Project Management, Enterprise Architecture, MS Project, Resource Management, Agile Methodologies, ITIL, System Deployment, Data Center, Project Delivery
Education
University of Kansas
Bachelor of Science (B.S.), Advertising
University of Kansas - Graduate School of Business
MBA, IT and Finance
Cantrell Consulting, LLC March 2005 - Present
Cox Communications October 2001 - March 2005
AT&T 1993 - 2001
Access Houston Cable Corporation 1986 - 1993
Gulf Coast Cable 1981 - 1983
Skills
Public Speaking, Strategic Planning, Public Relations, Broadband, Team Building, Contract Negotiation, Budgets, Television, Leadership, Marketing, Mergers, Franchising, Media Relations, Telecommunications, Customer Service, Management, Government, Strategic Communications, Strategy, Analysis, Negotiation, Nonprofits, Advertising, Start-ups, Strategic Partnerships, Entrepreneurship, Marketing Strategy, Community Outreach, Leadership Development, Small Business, Online Marketing, Business Development, Social Media Marketing, Online Advertising, Social Media, Marketing Communications, Social Networking, Lead Generation, B2B, New Business Development, Business Planning, Email Marketing, Event Management, Digital Media, Consulting, Integrated Marketing, Brand Development, Direct Marketing, Digital Marketing, Mobile Marketing
Education
University of Texas at Tyler 2002 — 2004
MBA, Business, GPA 3.67
Thomas Edison State College
BA, Music
Santa Margarita Water District 2012 - Present
Cox Communications February 2011 - January 2012
Cox Communications June 2001 - February 2011
AT&T Broadband March 1998 - June 2001
TCI Cable 1991 - 1998
Warner Amex Cable March 1981 - February 1991
Skills
Media Relations, Public Relations, Strategic Communications, Crisis Communications, Strategic Planning, Strategic Partnerships, Public Speaking, Social Media, Fundraising, Speech Writing, Communication Training, Non-profits, Marketing Communications, Broadcast, Press Releases, Leadership, Government, Marketing, Strategy, Team Building, Public Policy, Copywriting, Management, Editing, Public Affairs, Policy, Corporate Communications, Politics, Program Management, International Relations, Internal Communications, Nonprofits, Community Development, Community Outreach, Social Networking, Proposal Writing, Negotiation, Event Management, Newsletters, Telecommunications, Broadband, Spokesperson, Event Planning, Political Campaigns, Publicity, VOD, Blogging, New Media, Integrated Marketing, Crisis Management
Education
George Washington University Graduate School of Political Management 2005 — 2005
Certificate, Political Management
The University of Texas at Austin 1971 — 1975
BA, Political Science, Government, communications
Cox Communications April 2015 - Present
Cox Communications February 2014 - April 2015
Cox Communications September 2012 - February 2014
Cox Communications August 2009 - September 2012
Danyelle Lantz Consulting January 2006 - December 2010
The Zoo Northwest Florida November 2007 - August 2009
Network Telephone March 2002 - September 2006
Network Telephone Corporation November 2001 - March 2002
Network Telephone Corporation March 1999 - October 2001
O'Sullivan Creel, LLP June 1998 - March 1999
Skills
Leadership, Budget, Business Development, Business Strategy, Business Analysis, Team Building, Cross-functional Team..., Public Speaking, Training, Strategic Planning, Performance Management, Process Improvement, Customer Service, Due Diligence, Project Management, Working Capital..., Venture Capital, Mergers, Acquisition Integration, Executive Coaching, Executive Management, Cost Reduction..., Leadership Development, Risk Management, Start-up Consulting, Change Management, Business Transformation, Vendor Management, Budgets, Telecommunications, Cash Flow, Mergers & Acquisitions, Business Planning, Financial Analysis, Sales, Program Management, Finance, CRM, Management, Financial Reporting, Project Planning, Operations Management, Accounting, Start-ups, Auditing, Human Resources, Strategy, Sarbanes-Oxley Act
Education
University of Southern Mississippi 1989 — 1995
B.S. Degree in Business Administration, Accounting, magna cum laude
Cox Communications April 2011 - Present
Cox Communications 2000 - April 2011
Product Information Network 1998 - 2000
American Television Time 1993 - 1998
BarterXchange (S) Pte Ltd 1991 - 1993
Skills
Marketing Analytics, Segmentation, Database Marketing, Analytics, Competitive Intelligence, Marketing Research, Customer Acquisition, Customer Experience, Competitive Analysis, Market Research, Integrated Marketing, Customer Retention, Cross-functional Team..., Direct Marketing, Forecasting, Lead Generation, Data Analysis, Account Management, Marketing Strategy, Marketing, Leadership, Sales Operations, Media Planning, Market Planning, Strategy, Sales, Strategic Planning, Call Centers, Advertising Sales, Sales Management, Strategic Partnerships, Product Marketing
Education
The University of Texas at Austin 1985 — 1992
Bachelor of Science (B.S.), Advertising
Lockheed Martin June 2008 - May 2009
Cox Communications January 2005 - June 2006
KLA-Tencor January 2004 - April 2005
US Navy June 1995 - October 2003
Education
The University of New Mexico 2008 — 2011
Intelligence Center Maintenance School, Naval Training Center
Naval Nuclear Power "A" School
a, physics and mathematics degree
Southern nevada vocational technical institute
Cox Communications May 2010 - Present
Cox Communications October 2007 - May 2010
Cox Communications August 2003 - October 2007
GBOPHB 2000 - 2003
Siemens FMS 2000 - 2001
Siemens Building Technoligies 1997 - 2000
Infinet 1994 - 1997
CompUSA April 1993 - June 1995
Skills
Troubleshooting, BMC Remedy, Technical Support, VoIP, Call Center, TCP/IP, Networking, Customer Service, Telecommunications, Active Directory, Computer Hardware, Vendor Management, Windows 7, Broadband, Microsoft Office, Process Improvement, XP, Team Leadership, Servers, Call Centers, Cisco IOS, Disaster Recovery, SharePoint, System Administration, Visio
Education
Tidewater Community College 1991 — 1992
MIS
Cox Communications October 2000 - Present
Skills
Vendor Management, Telecommunications, VOD, Troubleshooting, Newspaper
Education
The University of Texas at Austin 1980 — 1985
BA, Business & Art
Vanderbilt University Medical Center April 2015 - Present
Self Employed December 2011 - Present
BluePrint Pathways September 2014 - February 2015
Vanderbilt University Medical Center August 2013 - February 2014
New York Life Insurance Company July 2011 - November 2011
Dockery Foundation August 2006 - December 2010
95.3 The Rebel July 2009 - June 2010
Citadel Broadcasting February 2005 - December 2007
Beasley Broadcast Group 2001 - 2004
Cox Communications 1999 - 2000
Skills
Marketing, Advertising, Social Media Marketing, Event Planning, Non-profits, Social Media, Public Speaking, Public Relations, Fundraising, Media Relations, Facebook, Radio, Blogging, Press Releases, Event Management, Editing, Social Networking, Newsletters, Broadcast, Copywriting, Management, Coaching, Nonprofits, Digital Media, Online Marketing, Community Outreach, Leadership, Program Management, Music, Time Management, Marketing Strategy, Publicity, New Media, Television, Marketing Communications, Sponsorship, Creative Writing, Email Marketing, Journalism, Sports, Online Advertising, Volunteer Management, Copy Editing, Video, Video Production, Strategic Communications, Entertainment, Digital Marketing, Entrepreneurship, Integrated Marketing
Education
The University of Memphis 1983 — 1988
Communications
El Paso County Attorney's Office June 2006 - Present
KINT Univision 26 El Paso July 1997 - June 2006
Cox Communications 2005 - 2006
Entravision Communications 1999 - 2006
Univision Network 1998 - 2004
KDBC Channel 4 1996 - 1997
KINT Univision 26 El Paso November 1993 - October 1996
Norte de Ciudad Juarez May 1991 - April 1992
Skills
Television, Video Editing, Television Production, Public Relations, Social Media, Final Cut Pro, Spanish, Video Production, Media Relations, Marketing Communications, Press Releases, Social Media Marketing, Journalism, Editing, Public Speaking, Broadcast, Broadcast Journalism, Social Networking, Strategic Communications, Blogging, Facebook
Education
The University of Texas at El Paso 1990 — 1994
BA, Journalism
Universidad Autónoma de Chihuahua 1988 — 1990
Ciencias de la Comunicación
MCG - Formerly Milliman Care Guidelines February 2014 - Present
Coordinated Care January 2013 - February 2014
Qualis Health May 2010 - December 2012
Molina Healthcare of Washington, Inc. January 2006 - May 2010
Molina Healthcare January 2005 - December 2005
DLC April 2004 - December 2004
Cox Communications September 2003 - April 2004
ChromaVision Medical Systems, Inc. July 2003 - September 2003
International Biomedical January 1998 - February 2003
Gibson Consulting Group August 1992 - December 1997
Skills
Sarbanes-Oxley Act, SEC filings, Financial Reporting, Financial Analysis, Auditing, Process Improvement, Accounting, Internal Controls, GAAP, Managerial Finance, US GAAP, Consolidation
Education
The University of Texas at Austin 1986 — 1990
BBA, Accounting
The University of Texas at Austin - Red McCombs School of Business 1987 — 1989
BBA, Accounting
Winston Churchill High School 1982 — 1986
Walleck Investments December 2014 - Present
435 South Magazine March 2008 - June 2009
Cox Communications August 1999 - June 2000
Time Warner Cable September 1994 - 1997
WDAF-61 Country March 1991 - August 1995
Skills
Marketing Strategy, Social Media, Advertising, Public Relations, Sales, New Business Development, Event Planning, Pharmaceutical Sales, Copywriting, Marketing Communications, Integrated Marketing, Sales Management, Management, Customer Service, Social Media Marketing
Education
The University of Kansas 1985 — 1989
MS, Journalism
GreatCall October 2012 - Present
Solera February 2012 - September 2012
Cox Communications December 2007 - February 2012
Cox Communications September 2006 - December 2007
inCode 2003 - 2006
Ernst & Young LLP, Real Estate Advisory Services 1997 - 2001
Skills
Forecasting, Competitive Analysis, Financial Modeling, Financial Analysis, Corporate Budgeting, Microsoft Excel, Data Analysis, Telecommunications, Capital Budgeting, Financial Reporting, Cross-functional Team..., Budgets, Mergers & Acquisitions, Leadership, Strategic Financial..., Management, Analysis, Finance, Process Improvement, Corporate Finance, Strategy, Financial Planning
Education
Thunderbird School of Global Management 1995 — 1996
MBA, Finance
University of Pennsylvania 1990 — 1994
BA, Biological Basis of Behavior
The Bishop's School 1987 — 1991
Cox Communications September 2009 - September 2013
Broadview Heights Boosters Club December 2005 - June 2008
Pac-Van April 2001 - August 2002
CORT FURNITURE RENTAL May 1999 - March 2001
WAL-MART June 1996 - May 1999
GTE Mobinet August 1988 - May 1996
Skills
Sales, Sales Operations, Marketing, Management, Selling, Customer Satisfaction, Recruiting, Budgets, Cold Calling, Customer Retention, Networking, Sourcing, Nonprofits, Customer Service, CRM
Education
Thiel College 1984 — 1988
Bachelors, Accounting & Business Adminstration
Convergys June 2015 - Present
Convergys March 2013 - Present
Convergys 2003 - 2005
Cox Communications February 1988 - June 1998
Skills
Customer Relations, Customer Service, Performance Management, Operations Management, Customer Satisfaction, Call Center, Call Centers, Customer Experience, Workforce Management, Vendor Management, Strategic Planning, Cross-functional Team..., Coaching, Change Management, Leadership, Management, Sales Operations, CRM, Process Improvement, Sales, BPO, Recruiting, Training, Customer Retention, Business Process..., Outsourcing, Team Management, Account Management, Program Management, Team Building
Education
The University of Texas at Austin 1985 — 1987
Bachelors, Spanish
IHC Health Solutions January 2008 - Present
Cox Communications January 2006 - December 2006
Skills
Outlook, Access, Microsoft Office, Customer Service, Microsoft Excel, Employee Benefits, Insurance, Budgets, Accounts Payable, Microsoft Word, Accounts Receivable, PowerPoint
Education
Tidewater Community College 2005 — 2007
CAS, Business Administration
Huntington JR. College of Business 1993 — 1995
Accounting
itKansas March 2015 - Present
Hubris Communications 2014 - 2015
Digital Sea Studios December 2013 - 2015
Cox Communications August 2013 - January 2014
MobileTechVideos.com January 2012 - March 2013
Skills
Project Management, Troubleshooting, Future Trends, Digital Marketing, Project Planning, Fiction Writing, Screenwriting, Game Theory, Zen, Coaching, Technical Support, Technical Writing, Logistics, Remote Desktop, Remote Troubleshooting, Server Administration, Digital Media, Digital Strategy, Web Design, Nutrition, Customer Service
Education
National University 2010 — 2013
Master of Fine Arts (MFA), Creative Writing
University of Kansas
Bachelor's degree, Political Science and Government
City of Norfolk Police Dept. August 1990 - Present
R & R Consulting 1980 - Present
Tidewater Community College August 2001 - June 2005
SYSCON Corp. Defense Contractor October 1984 - August 1990
Cox Communications September 1983 - October 1984
Cox Communications July 1981 - September 1983
Cox Communications January 1981 - July 1981
Skills
FoxPro, SQL Server, Troubleshooting, Network Design, Public Safety, ASP.NET, MySQL, XML, JavaScript, Visual Studio, Visual Basic, ASP, HTML, VB.NET, IIS, Operating Systems, Web Services, SQL, Crystal Reports, Computer Hardware, Windows, Databases, Software Installation, Emergency Services, Servers, Law Enforcement, Routers, Emergency Operations, Printers, Switches, Hardware, Documentation, Laptops, Problem Solving, .NET, Java, ADO.NET, Software Documentation, Microsoft SQL Server, Project Management, Enforcement, Police, Software Development, Windows Server, Access, System Administration, Emergency Management, Security, Requirements Analysis, Visio
Education
Tidewater Community College 1985 — 1990
AAS
Cox Communications September 2001 - Present
Private 2000 - 2012
Geico Insurance Company February 1988 - September 1990
U.S. General Accounting Office April 1982 - August 1986
Education
Tidewater Community College 2007 — 2012
Associates Art, Technical Theatre/Media
Smith Business School, Washington, DC 1981 — 1982
General Office/Clerical Certificate, General Office Occupations and Clerical Services
Branded Maverick Consulting December 2012 - January 2014
PATH (people attempting to help) May 2012 - December 2012
Bright House Networks February 2005 - March 2012
Cox Communications June 1996 - June 2004
Skills
Microsoft Office, PowerPoint, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Teaching, English, Windows, Research, Outlook, Strategic Planning, Leadership, Marketing, Organizational...
Education
The University of Texas at Austin
United Property Associates March 2012 - Present
Cox Communications January 1997 - November 2010
Continental Cablevision February 1991 - January 1997
K-mart April 1989 - February 1991
Education
Kee Business College
Thomas Nelson Community College
Thomas Nelson Community College
Accounting
Mid-America Orthopedics February 2012 - Present
US Department of Health and Human Services June 2003 - Present
Applianz Technologies December 2012 - 2013
Cox Communications February 2012 - November 2012
University of Kansas - Information Technology 2006 - September 2011
University of Kansas - Networking and Telecommunication Services 2003 - 2006
Skills
ESXi, VMware vSphere 5.0, VMware vSphere 5.1, VMware vSphere 5.5, Troubleshooting, Networking, Microsoft Server 2008 R2, Microsoft Server 2012..., RDP, Microsoft RDS, PHP, PhpMyAdmin, CSS, mdadm, RAID, Windows 7, Microsoft Office Suite, Microsoft Access, Microsoft Word
Education
University of Kansas
Bachelor's degree
Wichita High School East - International Baccalaureate 1997 — 2001
VMware vSphere 5.5 course
VMware vSphere 5.5 course
Pacifica Companies January 2014 - Present
Pacifica Companies May 2009 - January 2014
Cox Communications 1981 - 2009
Skills
Property Management, Real Estate, Leases, Investment Properties, Due Diligence, Real Estate Transactions, Asset Management, Contract Negotiation, Residential Homes, Negotiation, REO, Management, Foreclosures, Investors, Rentals, Single Family Homes, Relocation, Acquisitions, Real Estate Investor, Tenant, Market Analysis
Education
Thomas Jefferson School of Law
Juris Doctor, Law
Cox Communications 2004 - 2009
Delta Air Lines 1979 - 2003
Education
The University of Southern Mississippi 1969 — 1973
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, 3.0
Cornerstone Staffing December 2013 - Present
Liberty Commons of Lee County Nursing and Rehabilitation January 2013 - September 2013
Cox Communications May 2010 - December 2012
Virginia Department of Health October 2009 - March 2010
Education
Devry University 2010 — 2013
Associate of Applied Science, Health Information Technology
Thomas Nelson Community College 2008 — 2010
Associate of Applied Science, Administrative Support Technology
Everest College 2008 — 2008
Diploma, Medical Insurance Billing and Coding
Cox Communications December 2002 - Present
Education
Tidewater Community College 2001 — 2011
Associate of Science (A.S.), Sociology
Cox Communications October 2010 - January 2012
Wawa, Inc. August 2009 - September 2010
Skills
* Intermediate Spanish..., Intermediate knowledge..., Typing Speed: 50+ WPM,..., Microsoft Office, Microsoft Excel, Microsoft Word
Education
Tidewater Community College 2009 — 2014
Cox Communications February 1996 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Thomas Nelson Community College
Associate of Science (A.S.), Accounting and Business/Management
IBEX Global 2014 - Present
Lumber Liquidators November 2012 - November 2013
QVC August 2011 - November 2012
Duck Billed Platypus July 2009 - July 2011
Cox Communications May 2004 - July 2009
Skills
Microsoft Excel, Microsoft Word, Windows, Microsoft Office, Outlook, Email, Spreadsheets, Customer Service, Customer Satisfaction, Management, Accounts Payable, Accounts Receivable, Communication, Multi Tasking, Troubleshooting
Education
Thomas Nelson Community College 2012 — 2013
Associate of Science (A.S.), Business Administration
Cox Communications
Skills
Troubleshooting, Technical Support, Call Centers, TCP/IP, VoIP, Cisco Technologies, IP, Switches, Wireless
Education
The University of Queensland 2000 — 2005
Bachelor of Information Technology