Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
BIAS Corporation June 2015 - Present
Oracle February 2010 - May 2015
Sun Microsystems January 2008 - February 2010
Unisys November 2007 - January 2008
Cox Communications June 2007 - November 2007
Bellsouth.net April 2005 - May 2007
Sun Microsystems, Inc July 1999 - March 2005
Cox Communications January 1998 - July 1999
At&t January 1997 - December 1997
Home Depot October 1993 - December 1996
Skills
Solaris, Unix, Virtualization, Storage, Cloud Computing, High Availability, Enterprise Architecture, Linux, Enterprise Software, Sun, Performance Tuning, Disaster Recovery, Data Center, Solution Architecture, Perl, TCP/IP, Server Architecture, Software Development, Servers, System Architecture, Java, HP-UX, Unix Shell Scripting, Cluster, Oracle, SQL, Shell Scripting, Storage Area Networks, VMware, Java Enterprise Edition, SAN, Integration, SOA, Pre-sales, NAS, AIX, Red Hat Linux, Oracle VM
Education
University at Buffalo 1989 — 1993
B.S., Computer Science
Cox Communications January 2011 - Present
Cox Communications April 2006 - April 2009
Skills
Account Management, Sales, B2B, Sales Process, Sales Management, Marketing, Consultative Sales..., Sales Plan Strategies, Customer Needs..., Contract Negotiation, Client Relationship..., Profit Growth Strategies, Sales Presentations, Team Leadership, Technology Sales, Strategic Planning, ROI Optimization, Executive Account..., B2B Sales Growth, Customer Retention, Presentation Expertise, Direct Sales, Marketing Plans, Customer Service, CRM, Sales Operations, Solution Selling, Strategic Partnerships, Telecommunications, Team Building, Management, Business Development, Marketing Strategy, Negotiation
Education
University of Arkansas at Fayetteville
Bachelor of Science in Business Administration, Marketing
Cox Communications October 2012 - Present
Cox Communications May 2007 - October 2012
ETT Inc June 2006 - May 2007
DIRECTV September 2005 - May 2006
Skills
Customer Service, Telecommunications, Broadcast, Management, Customer Satisfaction
Education
North Tonawanda High School 1999 — 2003
Graduated, General Studies
University at Buffalo
Music & Arts
Cox Communications May 2015 - Present
Pearson March 2015 - May 2015
Greenlight Loans September 2014 - February 2015
Princess Cruises October 2013 - September 2014
Sears Holdings Corporation January 2013 - December 2013
University of California, Irvine Extension February 2012 - March 2012
UC EAP (Education Abroad Program) - Mexico Field Research Program July 2011 - October 2011
UC Irvine Claire Trevor School of Arts - Studio Art Department April 2011 - June 2011
Social Science Academic Resource Center (SSARC) September 2010 - June 2011
University Art Gallery September 2009 - June 2011
Skills
Videography, Final Cut Pro, Interactive Media, Global..., Social Media Advertising, Social Networking, Video Games, Sales, Computer Technology, Intercultural..., Bilingual English and..., Research Design &..., Story Analyst, Screenwriting, Curating, Office Administration, Archival Processing, Anime, Otaku Subculture, Gothic/Nightlife..., International Business..., Statistical Computing, Transnational Migration..., Art Education Research, APA, Cybernetics, Cisco IOS, SPSS
Education
University of California, Irvine 2008 — 2013
Bachelor of Arts (B.A.), International/Global Studies
University of California, Irvine 2008 — 2013
Bachelor of Arts (B.A.), Film and Media Studies
Universidad Nacional Autónoma de México 2011 — 2011
Education Abroad Program, Field Research
Cox Communications August 2013 - Present
Cox Communications November 2012 - August 2013
Self Employed Consultant January 2009 - January 2013
AT&T May 2008 - January 2009
AT&T January 2007 - May 2008
BellSouth July 1998 - January 2007
BellSouth February 1999 - March 2000
BellSouth May 1997 - June 1998
BellSouth January 1993 - May 1997
Skills
Project Management, Mergers, Product Management, Strategy, Telecommunications, Strategic Partnerships, Employee Training, Training, Business Process, Marketing Strategy, Product Marketing, Direct Sales, Management, Competitive Analysis, New Business Development, Sales, Sales Operations, Strategic Planning, Business Planning, Program Management, Leadership, Corporate Communications, Writing, Advertising, Process Improvement, Team Leadership, CRM, Analysis, Cross-functional Team..., Channel Partners, Coaching, Marketing Communications, Marketing, Account Management, Market Research, Online Marketing, Digital Marketing, Market Planning, Marketing Management, Internal Communications, Segmentation, Social Media Marketing, B2B Marketing, Online Advertising, Brand Management, Customer Retention, Direct Marketing, Lead Generation, B2B, Integrated Marketing
Education
University of Alabama
Bachelor of Science Commerce and Business Administration, Marketing
Wireless Advantage Communications Inc. Verizon Wireless Premier Retailer April 2013 - Present
Cox Communications December 2011 - March 2013
AT&T Mobility January 2010 - December 2011
AT&T Mobility June 2010 - March 2011
Alltel Wireless November 2009 - June 2010
Alltel Wireless January 2009 - December 2009
Alltel Wireless February 2006 - January 2009
Alltel Wireless February 2003 - February 2006
Alltel Wireless October 2001 - February 2003
Alltel Wireless February 2001 - October 2001
Skills
Retail, Training, Business Coaching, Wireless, Sales Management, Distribution Strategies, Recruiting, Management, Telecommunications, Customer Experience, Customer Retention, Solution Selling, Customer Service, Leadership, Sales Operations, Business Development, Strategy, New Business Development, Channel, Sales Process, Business Planning, Account Management, Call Center, Performance Management, Vendor Management, B2B, Team Leadership, Team Building, Sales, Product Management, Cross-functional Team..., Merchandising, Strategic Partnerships, Salesforce.com, Project Planning, Management Consulting, Customer Satisfaction, Mobile Devices, Forecasting, Direct Sales, Sales Presentations, Cold Calling, Networking, Coaching, Human Resources, Product Marketing, Selling, Competitive Analysis, Time Management, VoIP
Education
University of Alabama 1993 — 1997
Bachelor of Arts, Major: History Minor: English
St. Clair County High School 1989 — 1992
Advanced, Advanced
Cox Communications January 2015 - Present
Walter Temple Comedy May 2014 - Present
First Impression Security Doors October 2014 - December 2014
Black Rhino Painting January 2012 - October 2014
College Works Painting September 2010 - May 2011
College Works Painting November 2007 - September 2009
College Works Painting January 2007 - November 2007
Skills
Sales, Direct Sales, Sales Management, Sales Operations, Sales Process, Sales Presentations, Marketing, Marketing Strategy, Social Media, Entrepreneurship, Social Media Marketing, Public Speaking, Advertising, Business Development, Social Networking, Public Relations, Small Business, Start-ups
Education
University of Arizona 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Ironwood Ridge High School 2002 — 2006
High School Diploma, N/A
Cox Communications December 2007 - Present
Cox Communications December 2007 - October 2010
Alltel Wireless May 1998 - August 2003
Skills
Telecommunications, Wireless, Customer Retention, Solution Selling, Direct Sales, Leadership, Call Center, Strategic Partnerships, Account Management, Sales, VoIP, Forecasting, B2B, New Business Development, Customer Satisfaction, Networking, Cold Calling, Business Development, Channel, Product Marketing, Managed Services, Management, Mobile Devices, Sales Process, SaaS, Retail, Team Building, Vendor Management, Sales Management, Cross-functional Team..., Salesforce.com, Sales Operations, Competitive Analysis, Channel Partners, Team Leadership, Selling, Product Management, Call Centers, Contract Negotiation, Customer Experience, Strategy, Sales Presentations, Unified Communications, CRM, Lead Generation, Marketing, P&L Management, Start-ups, Broadband, Cloud Computing
Education
University of Arizona 1995 — 1999
BA, Communications Minor: Spanish
University of Arizona
BA Communications
Home Depot.com July 2013 - Present
Home Depot.com November 2011 - Present
Cox Communications December 2008 - November 2011
SunTrust Bank February 2008 - September 2008
The Home Depot August 2007 - September 2007
SunTrust Bank October 2003 - August 2007
PwC November 1999 - July 2001
Softtek January 1999 - November 1999
Banco Exterior August 1997 - 1999
Skills
Business Process..., Business Process, Cross-functional Team..., Process Improvement, Program Management, Strategy, PMP, Risk Management, Project Management, Management, ERP, Leadership, Agile Methodologies, Project Planning, SAP, Enterprise Software, E-commerce, Budgets, Recruiting, Banking, Risk Assessment, Business Analysis, Internal Controls, SDLC, Operational Risk..., Visio, Business Intelligence
Education
Georgia Institute of Technology - Georgia Tech College of Management 2001 — 2003
MBA, Business
Universidad Metropolitana (VE) 1991 — 1997
Bachelor, Business Administration
Cox Communications July 2015 - Present
Cox Communications February 2014 - July 2015
Cox Communications June 2005 - February 2014
Sonoran Air Inc. June 2003 - June 2006
Skills
GIS Application, AutoCAD, Microsoft Office, MapInfo Professional, Google Earth, Adobe Acrobat, Project Management, Project Engineering, Communication, RF, Customer Service, Optical Fiber, GIS, Process Improvement, Telecommunications
Education
Universal Technical Institute of Arizona Inc 1999 — 2000
Associate's degree, Computer Aided Drafting & Design
Arlington High School, Wa 1995 — 1999
High School Diploma
Susan G. Komen June 2015 - Present
Susan G. Komen June 2014 - June 2015
Cox Communications June 2014 - August 2014
Cox Communications June 2013 - May 2014
Cox Communications September 2011 - June 2013
Cox Communications June 2011 - September 2011
Oklahoma City All Sports Association January 2011 - June 2011
Rose Group Marketing May 2008 - July 2008
Skills
Public Relations, Media Relations, Press Releases, Blogging, Newsletters, Marketing Communications, Strategic Communications, Advertising, Social Media Marketing, Event Planning, Social Networking, Social Media, Marketing
Education
University of Oklahoma 2007 — 2011
BA in Journalism, Public Relations, Spanish
Universidad de Alcalá 2010 — 2010
Spanish
Cox Communications October 2009 - Present
Live the Solution January 2009 - October 2009
Public Relations Intern August 2007 - December 2008
Skills
Marketing, Sales, Customer Service, Start-ups, Leadership, Fundraising, Nonprofits, Telecommunications, Budgets, Strategy, Networking, Program Management, Time Management, Account Management
Education
University of Arizona, Eller College of Management 2005 — 2009
Bachelor of Science in Business Administration, Marketing
American Traffic Solutions September 2014 - Present
Cox Communications October 2011 - September 2014
Cox Communications June 2007 - October 2011
Cox Communications December 2004 - June 2007
Mesa Police Department January 2003 - December 2004
Tucson Police Department March 1994 - January 2003
Skills
Telecommunications, Account Management, Vendor Management, Crisis Communications, Distributed Team..., Vendor Contracts, Enterprise Software, CRM, Leadership, Executive Management, Management, Business Development, Training, Managed Services, Negotiation, Outsourcing, Recruiting, Project Management, Call Centers, Telecommunications..., Cloud Computing, Cross-functional Team..., Team Leadership, Disaster Recovery, Strategic Communications, Team Building, B2B, Directors & Officers..., Sales Management, Sales Operations, Customer Retention, 4 Disciplines of...
Education
University of Arizona 1997 — 2001
BA, Political Science
Cox Communications February 2013 - Present
Choice Hotels International April 2005 - February 2013
Scottsdale Healthcare June 2003 - April 2005
Blockbuster 2004 - 2005
Cendant September 2001 - March 2002
UnitedHealthcare 2000 - 2001
Evercare 1998 - 2000
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Process Scheduler, Microsoft Word, Inventory Management, Time Management, Customer Satisfaction, Training, Telephone Skills, PowerPoint, Team Building, Leadership, Business Services, Software Documentation, Social Networking, Supervisory Skills, Management, Hospitality, Project Management, Troubleshooting, Technical Support, Employee Training, Data Analysis, Windows, Teamwork, Team Leadership, Process Improvement, Budgets, Employee Relations, Coaching, Call Centers, Sales, Customer Retention, Analysis
Education
University of Arizona 1994 — 1996
Biology, General
Glendale Community College 1991 — 1993
General Studies
Quadrivium Inc. October 2013 - Present
Cox Communications January 2006 - August 2013
Transplace January 1999 - June 2001
JB Hunt May 1999 - October 2000
Skills
Account Management, New Business Development, Customer Service, Strategic Planning, Team Building, Performance Management, Business Development, Nielsen, Telecommunications, Selling, Salesforce.com, PRI, Project Management, Solution Selling, Direct Sales, Sales Operations, Call Centers, B2B, Customer Retention, Metro Ethernet, Sales Process, Strategic Partnerships, Cold Calling, Sales
Education
University of Arkansas at Fayetteville 1993 — 1997
Bachelor of Arts and Science, Communications/Conflict Mediation
Clinton High School 1989 — 1993
College Prep
Independent April 2015 - Present
Altisource June 2014 - March 2015
Independent September 2013 - June 2014
Syniverse May 2013 - August 2013
Global Payments Inc January 2009 - March 2013
Cox Communications July 2008 - January 2009
Cox Communication 2000 - 2008
US Navy 1986 - 1993
Skills
Disaster Recovery, Program Management, ITIL, Enterprise Software, Strategy, VoIP, Networking, Management, Leadership, Wireless, IT Operations, Active Directory, WAN, Six Sigma, Infrastructure, Storage, Budgets, Call Centers, SQL, System Architecture, Data Center, Security, Integration, IT Infrastructure...
Education
United States Naval Academy 1981 — 1985
BS, Physical Science
4Paisley Style Consulting January 2003 - Present
CAbi, Carol Anderson by invitation January 2005 - Present
Big Brothers Big Sisters of Central Arizona January 2001 - July 2002
Cox Communications August 1998 - January 2001
Showtime Networks April 1997 - July 1998
C-SPAN January 1995 - April 1997
Skills
Sales, Marketing, Public Relations, Fashion, Merchandising, Style Consulting, Communicaitons, Strategic Planning, Training, Customer Service..., Community Education, Apparel, Fashion Blogging, Fashion Buying, On-Air Promotion, Sales Management, Sales Cycle Management, Corporate Sales..., Marketing Liason, Marketing Operations, Marketing Management, Non-profit Leadership, Consultative Sales..., Social Media Marketing, Personal Development
Education
University of Arizona 1984 — 1989
Bachelor of Arts (B.A.), Political Science and Government
University of Colorado at Boulder 1986 — 1988
Chaparral
GenoPATH June 2014 - Present
Pemco World Air Services December 2007 - February 2014
Picerne Military Housing March 2007 - December 2007
Island View Casino Resort October 2006 - February 2007
Cox Communications January 2004 - March 2005
MCI WorldCom May 1999 - October 2003
Skills
Accounting, Auditing, Financial Analysis, Financial Reporting, Financial Statements, General Ledger, Budgets, Forecasting, Cash Flow Forecasting, Variance Analysis, Report Writing, Journal Entries, Account Reconciliation, Accruals, Revenue, Accounts Payable, Accounts Receivable, Payroll, Process Improvement, Lean Operations, Continuous Improvement, Crystal Reports, Oracle, Training, SAP, ADP Payroll
Education
University of Alabama 1994 — 1998
Bachelor of Science (B.S.), Accounting and Business/Management
Alabama School of Math & Science 1992 — 1994
Internap January 2015 - Present
Cbeyond December 2013 - Present
Cbeyond August 2012 - December 2013
Cox Communications November 2011 - April 2012
AT&T May 2008 - April 2009
Skills
Computer Graphics, Office Administration, Database Administration, Administrative..., Financial Analysis, Banking, Cash Management, Project Planning, Management, Sales, Analysis, Microsoft Office, Account Management, Leadership, Marketing, Team Building, Project Management, Team Leadership, Training, Troubleshooting, Vendor Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Alabama at Birmingham 2000 — 2004
Bachelor of Arts (B.A.), Graphic Design
Cox Communications September 2012 - Present
US Navy May 1990 - Present
AT&T July 2011 - August 2012
AT&T Labs, Inc. August 2006 - July 2011
Cablevision Systems Corporation 2005 - 2006
BearingPoint, Inc. 2000 - 2005
Skills
IP, Wireless, IPTV, Telecommunications, Video, SIP, VoIP, Mobile Devices, Software Development, Ethernet, Network Design, Integration, System Architecture, Broadband, Cloud Computing, MPLS, TCP/IP, LTE, Network Architecture, Product Management, RF
Education
Georgia Institute of Technology - Georgia Tech College of Management 2008 — 2009
MBA, Global Management
United States Naval Academy 1986 — 1990
B.S., Mechanical Engineering
Level 3 Communications September 2014 - Present
Vision Telecom Consulting January 2014 - September 2014
BullsEye Telecom February 2013 - September 2013
Cox Communications August 2011 - January 2013
WBS Connect / GTT May 2006 - October 2010
Covad Communications May 2005 - May 2006
Allegiance Telecom- XO Communications February 2002 - May 2005
Skills
Direct Sales, Co-location, Cloud Computing, VoIP, Solution Selling, Data Center, Telecommunications, Strategic Partnerships, Managed Services, Channel, Hosted Services, PRI, MPLS, Ethernet, Leadership, Management, Wireless, Sales Process, Channel Partners, Professional Services, Selling, SaaS, Enterprise Software, Business Development, Unified Communications, Networking, Sales Management, Sales, Salesforce.com, SIP Trunking, Telephony, T1, Broadband, Sales Presentations
Education
University of Arizona 1991 — 1996
Communication and Media Studies
Chaparral High School 1988 — 1991
High School, General Studies
Cox Communications April 2005 - Present
Cricket Communications April 2004 - April 2005
PetSmart August 2002 - April 2004
MCI Corporation October 2000 - June 2002
DMS March 2000 - October 2000
Telespectrum June 1999 - February 2000
General Communication, Inc. (GCI) April 1992 - April 1999
Skills
Telecommunications, Leadership, Cross-functional Team..., Visio, Call Center, Team Leadership, Account Management, Team Building, Call Centers, Sales Management, Direct Sales, Customer Retention, Business Analysis, Vendor Management, Business Intelligence, Project Management, Customer Service, Sales Operations, Process Improvement, Troubleshooting, Wireless, Sales, Management, Customer Experience, Solution Selling
Education
University of Alaska Anchorage 1994 — 1996
Paradise Valley Community College
Republic Services Inc February 2013 - Present
Cox Communications September 2012 - January 2013
Cox Communications - Arizona May 2007 - September 2012
Thunderbird School of Global Management September 2006 - December 2007
Salt River Project June 2000 - May 2007
The University of Arizona July 1995 - June 2000
ICF International June 1992 - July 1995
Skills
Segmentation, Analysis, Market Research, Strategy, Forecasting, Statistics, Pricing Analysis, Econometrics, Cross-functional Team..., Competitive Analysis, Pricing, Database Marketing, CRM, Market Analysis, Predictive Modeling, Management, Competitive Intelligence, Strategic Planning, Data Analysis, Leadership, Marketing, Statistical Modeling, Business Strategy, Macroeconomics, Economics, Direct Marketing, Public Speaking, Pricing Strategy, JMP, Access, Program Management, SAS, Teaching, Microeconomics, Applied Econometrics, Market Intelligence, Econometric Modeling, Variance Analysis, Industrial Organization, Primary Research, SAS programming, Oracle SQL, Microsoft Office, SPSS, R, Unica Affinium Campaign, Oracle CPQ Software, VBA, Microsoft SQL Server
Education
University of Arizona 1995 — 2003
Masters, PhD, Economics
The College of William and Mary 1988 — 1992
BA, Economics, Biology
ADT Security Services October 2014 - Present
ADT Security Services January 2010 - October 2014
Cox Communications April 2002 - December 2008
AT&T Broadband December 1999 - March 2001
TCI November 1989 - November 1999
Skills
Organizational..., Performance Management, Leadership Development, Training, Call Centers, Leadership, Human Resources, Customer Service, Program Management, Talent Management, Process Improvement, Project Management, Management, Customer Satisfaction, Change Management, Team Leadership, Training Delivery, Vendor Management, Networking, Team Building, Coaching, Customer Experience, Strategic Planning
Education
Minor High School 1979 — 1981
University of Alabama at Birmingham
Bachelors, Natural Science
Cox Communications September 2013 - Present
Cox Communications April 2013 - Present
Cox Communications February 2012 - March 2013
Allconnect April 2011 - February 2012
Allconnect March 2010 - April 2011
Allconnect September 2009 - March 2010
Windstream October 2007 - January 2009
Windstream Communications July 2006 - October 2007
Alltel Wireless February 2005 - June 2006
Alltel Wireless June 2004 - January 2005
Skills
Product Development, Product Management, P&L Management, Competitive Analysis, Financial Analysis, Strategic Partnerships, Key Account Management, Sales Operations, Marketing Research, Marketing Strategy, Inventory Management, Marketing Management, Collections Management, Call Center, Channel Management, Dealer Management, Wireless Voice, Telecommunications, Retail Management, Retail Design, Multi-channel Marketing, Wireless, Vendor Management, Strategic Planning, Call Centers, Management, Sales
Education
University of Arkansas 2005 — 2007
MBA, Sam Walton School of Business
University of North Carolina at Charlotte - Belk College of Business 1994 — 1999
BS, International Business, Commerical Banking
TD August 2010 - Present
Cox Communications September 2009 - May 2010
Convergys November 2000 - September 2009
Skills
Software Quality..., Test Management, Release Management, Full SDLC, Agile & Waterfall..., Business Analysis, Process Improvement, Requirements Gathering
Education
Universidade do Estado do Rio de Janeiro
Bachelor of Science in Engineering
Universidade do Estado do Rio de Janeiro
HCA August 2014 - Present
HCA October 2009 - August 2014
HCA October 2008 - October 2009
Manheim July 2006 - July 2008
Hot Topic October 2005 - October 2006
Cox Communications October 2001 - October 2005
Cox Communications 2001 - 2005
Comcast 1997 - 2001
Skills
Healthcare, Telecommunications, Process Improvement, Requirements Analysis, Business Process, Retail, Vendor Management, Business Analysis, Business Intelligence, Analysis, Change Management, Visio, SDLC, Access, Integration, Quality Assurance, Systems Analysis, Problem Solving, PMP, Microsoft Office, Project Planning, Business Process..., Data Analysis, Six Sigma, Planning, Project Management, Management, Leadership, Healthcare Information..., Requirements Gathering, Agile Methodologies, Business Requirements, Cross-functional Team..., Software Project..., Team Leadership, Training, Software Documentation, Program Management, Project Portfolio..., Team Building, Business Development, Strategic Planning
Education
University of Alabama 1991 — 1996
BA, Music/English
Cox Communications August 2014 - Present
The Affinity Group Inc. January 2014 - July 2014
Cox Communications October 2012 - December 2013
Northstar PG: Field Agent March 2012 - October 2012
Northstar PG: Field Agent June 2011 - March 2012
Northstar PG: Core4 Research August 2010 - June 2011
JB Hunt Transport Services, Inc. May 2010 - July 2010
Skills
Account Management, Sales, Leadership, Solution Selling, Telecommunications, Strategic Planning, Customer Service, Sales Operations, Cross-functional Team..., Business Strategy, CRM, Networking, Direct Sales, Sales Process, Strategic Partnerships, Project Management, Data Analysis, Salesforce.com, Sales Management, Market Research, Merchandising, Microsoft Office, Strategic Vision, Business Analysis, Marketing, Lead Generation
Education
University of Arkansas 2006 — 2010
BSBA, Organizational Leadership
Cox Communications August 2012 - Present
Maravilla Pecan August 2010 - Present
Qwest Communications/CenturyLink January 2009 - October 2011
Remax Elite Realty March 2007 - April 2009
AT&T Mobility March 2004 - January 2009
Cingular March 2005 - June 2007
America West Airlines January 1999 - September 2001
Education
Arizona School of Real Estate 2004 — 2004
Real Estate License, Real Estate
University of Arizona
Cox Communications December 2012 - Present
Southern Arizona Leadership Council November 2011 - December 2012
Hospital Council of Southern Arizona October 2004 - December 2011
Southern Arizona Health Information Exchange 2005 - 2009
Southern Arizona Leadership Council 2003 - 2004
Tucson Metropolitan Chamber of Commerce 1998 - 2003
Skills
Strategic Planning, Nonprofits, Fundraising, Community Outreach, Program Management, Non-profits, Public Policy, Community Development, Healthcare, Leadership, Team Building, Public Relations, Organizational..., Management, Public Speaking, Editing, International Relations, Workforce Development, Philanthropy, Recruiting, Marketing Communications, Strategic Communications, Event Planning, Leadership Development, Policy, Media Relations, Marketing Strategy, Marketing, Advertising, Budgets, Government
Education
University of Arizona
B.A., Political Science & Public Policy
Founder Mindful Yoga Studio July 2012 - Present
United Way of Tucson and Southern Arizona August 2014 - August 2015
National Association of Latino Elected and Appointed Officials (NALEO) December 2011 - October 2012
Big Brothers Big Sisters of America 2010 - December 2011
CARE USA August 2009 - 2010
Big Brothers Big Sisters of America 2008 - August 2009
Big Brothers Big Sisters of Tucson 2006 - 2008
Raytheon 2006 - 2007
Cox Communications 1999 - 2004
Tucson Medical Center - Children's Clinics 1996 - 1999
Skills
Nonprofits, Media Relations, Non-profits, Community Development, Strategy, Leadership, Program Management, Strategic Planning, Management, Grants, Government, Spanish, Coaching
Education
UCLA Anderson School of Management
University of Arizona
Bachelor of Arts, Latin American Studies
University of Arizona
Cox Communications October 2013 - Present
Marriott University Park Hotel November 2009 - Present
JW Marriott Starr Pass Resort and Spa December 2004 - November 2009
American Airlines March 2000 - July 2004
Skills
Revenue Management, Hotels, Hospitality, Resorts, Tourism, Front Office, Guest Service, Hospitality Industry, Customer Service, Hotel Management, Meeting Planning, Revenue Analysis, Food & Beverage, Catering, Convention Services, Hospitality Management, Pre-opening
Education
University of Arizona
B.A., Education
Cox Communications August 2012 - Present
Genzyme October 2011 - August 2012
EMC January 2006 - October 2011
CVS/Caremark January 2001 - January 2006
Invensys July 1999 - November 2000
Honeywell January 1998 - July 1999
Honeywell October 1995 - December 1997
Honeywell January 1995 - September 1995
Honeywell March 1994 - January 1995
Danone February 1991 - August 1991
Skills
Six Sigma, Spanish, French, English, Scrum, German, Operational Excellence, Lean Manufacturing, Process Improvement, Cross-functional Team..., Continuous Improvement, Process Engineering, Supply Chain, Supply Chain Management, Program Management, Management, Logistics, Team Building, Business Process, Project Management, Leadership
Education
Université de Montréal - Ecole polytechnique de Montréal 1991 — 1993
M.SC.A, Industrial Engineering
Université de Technologie de Compiègne 1986 — 1991
B.S.M.S, Mechanical Engineering
Lycee Kleber Strasbourg 1983 — 1986
Baccalauréat - Mathematics & Physics, Lycee (High School)
CloudCoaching International June 2011 - Present
Baker Communications Inc 2007 - Present
develup August 1999 - Present
Green Living AZ magazine September 2011 - Present
ActionCOACH November 2010 - May 2011
Center for Employment Dispute Resolution May 2009 - July 2010
SkillPath Seminars July 2002 - February 2009
Cox Communications November 2001 - August 2002
Welcome Wagon January 2001 - December 2001
Lucent/Outsourcing Unlimited Inc. August 1999 - March 2001
Skills
Presentation Coaching, Training Delivery, Emotional Intelligence, Public Speaking, Conflict Resolution, Customer Service, Mediation, Customer Relations, Executive Coaching, Leadership Development, Personal Development, Coaching, Performance Management, Employee Engagement, Staff Development, Team Building, Salesforce.com, Salesforce Training, Career Development..., Self-marketing, Interview Skills..., Small Business, Organizational..., Business Coaching, Training, Employee Training, Career Development, Life Coaching, Management Development, Management, Workshop Facilitation, Instructional Design, NLP, Organizational..., Motivational Speaking, Work Life Balance, Time Management, MBTI, Career Counseling, Performance Improvement, 360 Feedback, Career Management, Instructor-led Training, Personal Coaching, Sales Process, Executive Development, Leadership, CRM, Culture Change
Education
International Coach Academy 2008 — 2009
CPC, Coaching
Landmark Education 2000 — 2009
Canidated Introduction Leader, transformational coaching
University of Arizona 1986 — 1990
B.S., Communications
Amphitheater High School 1982 — 1986
The J.M. Smucker Company July 2008 - Present
Blaine Sports, Ltd. May 2007 - July 2008
IGC Software May 2006 - May 2007
Cox Communications August 2005 - June 2006
Skills
Oracle, Oracle Discoverer, Oracle Applications, Oracle E-Business Suite, PL/SQL, SQL, Data Warehousing, Business Intelligence, ETL, SDLC, Java, Unix Shell Scripting, Linux, HTML, Android Development, Functional Requirements, Technical Documentation, Technical Solution..., Social Media, Sports Coaching, Web Design, Applications Software...
Education
Malone University 2013 — 2015
Master of Business Administration (M.B.A.)
DeVry University, Columbus 2005 — 2008
Bachelor's Degree, Computer Information Systems; Information Systems Security
University of Akron Wayne College 2003 — 2004
Post-Secondary Education
Triway High School 2001 — 2005
High School
Cox Communications February 2008 - Present
Cox Enterprises August 2006 - February 2008
Skills
Advertising, Advertising Sales, Media Buying, Digital Media, Broadcast, Television, Broadcast Television, Sales Presentations, Account Management, Event Management, Media Planning, Selling, Radio, Digital Marketing, Sales, Mobile Marketing
Education
University at Buffalo 2002 — 2006
B.A., Communication
DocuSign May 2013 - Present
NBC Montana April 2011 - April 2013
Cox Communications September 2009 - March 2011
Phoenix Suns September 2008 - March 2011
Skills
Video Production, Camera Operating, Investigative Reporting, Video Editing, Studio Lighting, Producing, Field Producing, Television Producing, News Producing, Sports Production, Anchoring, News Writing, News Anchoring, News, Videography, Meet Deadlines, Managing Deadlines, ENPS, Avid, Broadcast Television, Non-linear Editing, Adobe Audition, Video, Television, Editing, Camera, Facebook, Sales, Salesforce.com, DocuSign, SaaS
Education
University of Arizona 2004 — 2008
Bachelor's degree, Communication and Media Studies
University of Arizona
Under Stella's Umbrella,LLC(Bellemonde, Fine Whines, Born Identities, Garden Party, Pewter-a-Peel) July 2013 - Present
Amendia January 2013 - July 2013
Cox Communications April 2011 - March 2013
Office of Congressman Raul Labrador January 2011 - April 2011
Huff, Powell & Bailey May 2009 - August 2009
Skills
Event Planning, Customer Service, Facebook, Public Speaking, Microsoft Office, Social Media, Marketing, Research, Great communications..., Editing, Microsoft Excel, PowerPoint, People Skills, Sales, Microsoft Word, Social Networking, Social Media Marketing, Access, Advertising, Marketing Communications, Civil Litigation, Outlook, Sales Operations, Friendly Personality, Organization, Sales Management, Product Marketing, Email Marketing, Communication, Website Development, Visual Merchandising, Merchandise Planning, Product Design, Product Development, Press Releases, Business Meetings, Highly personable, Social Marketing, Social Skills, Marketing Material..., Training, Goal Oriented, Customer Satisfaction, Website Updating, Resolving Issues, Marketing Research, Design Research, Guided Tours, Executive..., Communication Skills
Education
University of Alabama 2006 — 2010
Bachelor of Arts (B.A.), Major: American/United States Studies/Civilization; Minor: English
Woodward Academy 2000 — 2006
Self Employed May 2013 - Present
Cox Communications July 2010 - August 2013
United Way of Tucson and Southern Arizona June 2009 - July 2011
Stages of Learning January 2005 - February 2008
Safe Horizon September 2001 - December 2004
Skills
Non-profits, Fundraising, Philanthropy, Grant Writing, Volunteer Management, Public Speaking, Community Outreach, Annual Giving, Event Planning, Program Development, Stewardship, Community Organizing, Grants, Event Management, Capacity Building, Social Media, Nonprofits, Budgets, Public Relations, Strategic Communications, Community Engagement, Government, Sponsorship, Program Evaluation, Social Networking, Community Development, Management, Public Policy, Policy, Editing, Marketing Communications, Newsletters, Strategic Planning, Press Releases, Organizational..., Board Development, Marketing, Strategic Partnerships, Program Management, Leadership Development, Non-profit..., Media Relations, Staff Development, Leadership, Workshop Facilitation, Human Resources, Proposal Writing, Integrated Marketing, Business Development, Recruiting
Education
University of Arizona 1995 — 1998
MA, Rehabilitation Counseling.
University of Rochester 1990 — 1994
BA, Psychology
Cox Communications 2011 - Present
simpleview, inc. April 2009 - January 2010
Education
University of Arizona 2006 — 2014
Bachelor's degree, Media Production, and Business Marketing, 3.0
AFB Inc. June 2015 - Present
PSP Power Solution October 2014 - May 2015
Compassionate Home Guardian LLC. April 2014 - June 2014
A Wireless - Verizon Wireless Premium Retailer July 2013 - March 2014
T-Mobile January 2012 - August 2012
RCN April 2011 - January 2012
Verizon Business April 2010 - April 2011
Kare Distribution January 2008 - April 2010
Adcomm Digitel June 2006 - August 2007
Cox Communications January 1999 - January 2006
Skills
Direct Sales, Customer Satisfaction, Sales Management, Telecommunications, Customer Service, Inventory Management, Merchandising, Cold Calling, Strategic Planning, Selling, Retail, New Business Development, Team Building, B2B, Team Leadership, Microsoft Office, Account Management, Forecasting, PowerPoint, Public Speaking, Marketing Strategy, Microsoft Excel, Customer Relations, Spanish, Banking, Troubleshooting, English, Credit Analysis, Negotiation, Promotions, Problem Solving, Excel, Product Development, Contract Negotiation, Outlook, Word, Advertising, Windows, Access, Coaching, Consultative Selling, Contract Negotiations, Call Center, Hiring, Event Planning, Social Media, PRI, Voip, Mobile VoIP, Mobile Devices
Education
Universidad Ricardo Palma 1981 — 1987
Bachellor Business Administration, Business
Manuel Polo Jimenez 1968 — 1979
High school, Secundary
Cox Communications August 2014 - Present
Sprint by E Systems Mgmt October 2012 - May 2014
Spring Mobile June 2011 - February 2012
Education
University of Arizona
Cox Communications January 2015 - Present
Deloitte Consulting August 2012 - December 2014
Deloitte Consulting August 2010 - August 2012
Deloitte Consulting July 2008 - August 2010
Cox Communications June 2007 - August 2007
Morgan Stanley May 2006 - August 2006
Skills
Business Process..., Management Consulting, Business Process Design, Business Transformation, IT Strategy, Business Process..., Business Analysis, Business Process, Business Intelligence, ERP, SDLC, PMO, Requirements Gathering, Requirements Analysis, Consulting, Governance, Strategy, Change Management, Software Project..., Integration, Process Improvement, Project Portfolio...
Education
Villanova University 2004 — 2008
Bachelor of Science in Business Administration
Università Commerciale 'Luigi Bocconi' 2007 — 2007
Marist School 2000 — 2004
Tagboard August 2015 - Present
Tagboard.com March 2014 - August 2015
JH Media May 2010 - July 2015
TVInteract July 2013 - March 2014
Cox Communications October 2008 - December 2012
Fisher Communications July 2007 - October 2008
LIN Media August 2006 - July 2007
Fisher Communications August 2004 - August 2006
Fisher Communications July 2002 - August 2004
Fox Sports Net June 2002 - January 2003
Skills
News Writing, Broadcast Journalism, Television, Broadcast, Video Production, Broadcast Television, Radio
Education
University of Washington 1999 — 2002
BA, Communications, Economics
University of Adelaide 1997 — 1998
Finance
Cox Communications August 2015 - Present
Nexius June 2014 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, English, Social Media, Leadership, Team Leadership, Time Management
Education
University of Alabama 2010 — 2014
Bachelor's of Science in Commerce and Business Administration, Business Administration, Management and Operations
Cox Business April 2014 - Present
Cox Communications December 2013 - April 2014
Cox Communications May 2011 - December 2013
University of Arizona August 2008 - December 2010
Emulex May 2010 - August 2010
Skills
Advertising, Customer Service, Microsoft Office, Microsoft Excel, Sales, PowerPoint, Cold Calling, Social Media, Marketing, Salesforce.com, Microsoft Word, Team Leadership, Direct Sales, Data Analysis, Event Planning
Education
University of Arizona 2007 — 2010
BSBA, Finance
University of Arizona, Eller College of Management 2007 — 2010
BSBA, Finance
Cox Communications March 2007 - Present
Skills
Digital Media, Media Buying, Media Planning, Advertising Sales, Advertising, Broadcast, Digital Marketing, Social Media Marketing, Television, Online Advertising, Integrated Marketing, Account Management, Social Media, Digital Strategy
Education
State University of New York at Albany 2001 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Vintage Consulting & Entertainment Agency, LLC April 2011 - Present
University of Miami 2010 - Present
Cricket Wireless, a start-up division of AT&T Mobility January 2014 - April 2015
Big Brothers Big Sisters of America 2009 - 2012
Cox Media Group 2009 - April 2011
NAMIC 2006 - 2010
Cox Enterprises 2007 - 2009
Cox Enterprises, Inc. May 2006 - December 2007
Cox Communications 2004 - 2006
Cox Communications October 2004 - December 2004
Skills
360 Brand Management, Digital Marketing, Social Media, Marketing Strategy, Cross-functional Team..., B2B, Television, Entertainment, Consumer Marketing, Consumer Behaviour, Product Marketing, Strategic Planning, Segmentation, Positioning, Brand Management, Rebranding, Strategic Thinking, Business Development, Integrated Marketing, Contract Negotiation, Market Research, Strategy, Entrepreneurship, Social Media Marketing, Start-ups, Brand Development, Marketing Communications, Product Development, Advertising, Marketing, Management, Online Advertising, Web Analytics, Digital Media, Digital Strategy, Leadership, Creative Direction, B2B Marketing, Customer Acquisition, New Business Development, Mobile Marketing, Direct Marketing, Public Relations, Sales, Sales Operations, Go-to-market Strategy, Business Strategy, Marketing Management, Online Marketing, Competitive Analysis
Education
University of Miami - School of Business 1995 — 1996
MBA
University of Miami
BBA
UCLA Anderson School of Management
NAMIC Executive Leadership Development Program
Benjamin E Mays H.S., Academy of Math and Science
Diploma
Ogilvy Public Relations June 2015 - Present
Associated Students of the University of Nevada November 2014 - April 2015
University Studies Abroad Consortium (USAC) August 2014 - April 2015
Cox Communications June 2014 - August 2014
The Glenn Group September 2013 - December 2013
Union for Reform Judaism 2011 - 2013
Skills
AP Style, Press Releases, Feature Articles, Final Cut Pro, Presentations, Social Media Integration, Strategic Communications, Public Relations, Facebook, Research, Media Relations, Creative Writing, Marketing, Spanish, Community Outreach, Public Speaking
Education
University of Nevada-Reno 2011 — 2015
Bachelor of Arts (B.A.), Journalism (Strategic Communications emphasis) and Spanish
Universidad del País Vasco/Euskal Herriko Unibertsitatea 2014 — 2014
Spanish Language and Literature
Delta Air Lines May 2014 - Present
Manheim November 2012 - Present
LA Fitness January 2012 - August 2012
Cox Communications May 2011 - November 2011
Wells Fargo April 2007 - February 2011
Verizon Wireless (Teletech) July 2003 - February 2007
Skills
Call Center, Customer Service, Customer Satisfaction, Troubleshooting, Microsoft Excel, Outlook, Microsoft Office, Technical Support, Microsoft Word, Customer Experience, Customer Retention, PowerPoint, Windows, Sales, Software Documentation, Recruiting, Management, Training, Marketing, Call Centers, Account Management, Event Planning, Team Building
Education
University of Alabama at Birmingham 2006 — 2010
Bachelor of Science, Psychology
Cox Communications October 2014 - Present
Cox Communications October 2014 - Present
ANCHOR POINTE LEARNING, LLC March 2011 - October 2014
Woodstock Hippie Shop July 2011 - May 2013
TrainingFolks March 2012 - March 2013
WellPoint December 2007 - July 2011
WellPoint, Inc December 2007 - July 2011
General Dynamics, Armament and Technology Products October 2006 - June 2007
General Dynamics, ATP September 2006 - May 2007
Matria Healthcare, Inc March 2005 - October 2006
Skills
Disease Management, Instructor-led Training, Case Managment, Performance Management, Leadership Development
Education
University of South Alabama 1991 — 1994
Masters, Instructional Design
University of Alabama 1985 — 1989
University of South Alabama
Master of Science; Bachelor of Science, Instructional Design; Continuing Education
Engineering For Kids of North Alabama April 2014 - Present
Engineering For Kids of Metro Atlanta August 2013 - Present
Cox Communications July 2013 - October 2013
First Data Corporation June 2012 - April 2013
Accenture March 2002 - June 2012
Client - National Insurance Company February 2012 - May 2012
Client - Home Improvement Company November 2011 - December 2011
Client - Financial Services Company April 2011 - October 2011
Client - Utilities Company December 2010 - April 2011
Client - Global Pharmaceutical Company September 2008 - December 2010
Skills
IT Strategy, PMO, Business Transformation, IT Transformation, Project Portfolio..., Business Process..., Management Consulting, Business Process Design, Program Management, Change Management, Project Management Tools, Project Management, MS Project, PMP
Education
University of Alabama 1999 — 2001
Bachelor of Science (B.S.), Business Administration - Management Information Systems
University of Alabama in Huntsville
Bachelor of Science (BS), Management Information Systems, General
The Primavera Foundation November 2014 - Present
The Primavera Foundation February 2010 - October 2014
The Primavera Foundation February 2010 - October 2010
Horizon Moving Systems September 2006 - October 2009
Cox Communications 2004 - 2007
University of Arizona 1998 - 2004
Goldwaters, Foleys, Robinsons-May 1983 - 1998
Skills
Human Resources, Management, Leadership, Team Building, Leadership Development, Training, Employee Relations, Organizational..., Performance Management, Strategic Planning, Fundrasing, Donor Relations, Marketing Strategy, Non-Profit Leadership, Public Speaking, Public Relations
Education
University of Arizona
Cox Communications November 2014 - Present
Cox Communications June 2007 - November 2014
Parks and Recreation City of Fayetteville January 2004 - April 2007
Skills
Cable Television, Telephony, Customer Service, Computer Repair, Horticulture, Parks, Customer Satisfaction
Education
University of Arkansas at Fayetteville 2000 — 2004
Bachelor of Science (BS), Applied Horticulture/Horticulture Operations, General
University of the Ozarks 1999 — 2000
Liberal arts, Liberal Arts and Sciences, General Studies and Humanities
ViaWest March 2015 - Present
BASELAYER December 2014 - February 2015
IO August 2012 - January 2015
Extreme Integration January 2010 - August 2012
Cox Business April 2008 - May 2009
Cox Communications May 2001 - April 2008
Alliance Capital 2000 - 2000
Johnson Financial Services 1999 - 1999
Skills
Solution Selling, Direct Sales, VoIP, Telecommunications, Managed Services, Account Management, Sales Management, Unified Communications, Sales Process, New Business Development, Sales, Co-location, Team Building, Wireless, Contract Negotiation, Strategic Planning, Integration, Data Center, Management, MPLS, Lead Generation, Leadership, Channel Partners, Sales Operations, Customer Retention, Selling, Vendor Management, CRM, Strategy, Networking, Business Development, Strategic Partnerships, Professional Services, Enterprise Software, Product Management, Cloud Computing, SaaS, Team Leadership, Program Management, Salesforce.com, Project Management, B2B, Cold Calling, Partner Management
Education
University of Arizona, Eller College of Management 1998 — 2003
Marketing, Marketing and Finance
Brophy College Preparatory 1995 — 1998
Taylor Morrison May 2015 - Present
Taylor Morrison October 2008 - Present
Cox Communications 2005 - 2008
UPS Teleservices 1999 - 2005
Skills
Employee Relations, Succession Planning, Talent Management, Performance Management, Human Resources, Recruiting, Onboarding, Workforce Planning, Organizational..., Employee Benefits, Talent Acquisition, Management, Strategic Planning, Leadership Development, Training, Personnel Management
Education
University of Arizona 1990 — 1994
University of Arizona 1989 — 1994
Samsung Telecommunications America May 2012 - Present
Cox Communications October 2011 - February 2012
AT&T Mobility May 2008 - October 2011
Choice plus benefits August 2007 - May 2008
Stanley steamer May 2006 - August 2007
Target Direct Mktg April 2005 - May 2006
Best Buy August 2003 - October 2004
Skills
Customer Service, Telecommunications, Security, Sales, Retail, CRM, Marketing, Networking, New Business Development
Education
University of Arkansas 2004 — 2007
Business economics, Business
Cox Communications October 2011 - Present
Professional Business Systems 2010 - 2011
Integris Tech 2008 - 2010
Canvas Corp / Outdoor Water Solutions 2007 - 2008
Arvest Bank 2000 - 2008
Skills
Public Relations, Customer Service, Sales Management, New Business Development, Account Management, Marketing Strategy, Public Speaking, Event Management, Customer Satisfaction, Advertising, Social Media, Sales, Budgets, Social Media Marketing, Strategic Planning, Marketing, Marketing Communications, Fundraising, Microsoft Office, Social Networking, Management, Business Strategy, Team Building, Email Marketing, Leadership Development, Recruiting, Leadership, Retail, Small Business, B2B, Project Management, Event Planning, Team Leadership, Training, Online Marketing, Contract Negotiation, Coaching, Direct Sales, Business Development, Online Advertising, Media Relations, Selling, Lead Generation, Digital Marketing, CRM, Cold Calling, Market Planning, Sales Operations, Market Research
Education
University of Arkansas at Fayetteville
Bachelors of Arts, Journalism
HIMSS February 2013 - Present
Cox Communications January 2011 - Present
Integra Telecom March 2010 - January 2011
XO Communications April 2003 - April 2010
ASU Karsten GC 1991 - 1993
Skills
SIP Trunking, Metro Ethernet, Co-location, Managed Services, MPLS, Unified Communications, T1, PRI, Telecommunications, VoIP, Wireless, Hosted Services, SaaS, Cloud Computing, Solution Selling, Ethernet, Data Center, Enterprise Software, Channel Partners, Internet Services, Sales Process, Networking, Cold Calling, IP PBX, SIP, Direct Sales, IP, Broadband, Long Distance, WAN, Call Centers, Optical Fiber, Telephony, Professional Services, Cisco Technologies, LAN-WAN, Sales Engineering, Avaya, Network Design, Strategic Partnerships, Fiber Optics, TDM, Network Architecture, Salesforce.com
Education
University of Arizona 1991 — 1997
Bachelor of Science (B.S.)
Cox Communications February 2014 - Present
US Air Force Reserve September 2012 - Present
First Data Corporation October 2012 - February 2014
T-Mobile USA February 2011 - September 2012
US Air Force Reserve May 2009 - September 2012
Raytheon November 2001 - January 2011
Alpha Phi Alpha Fraternity, Inc. 1991 - 2010
US Air Force Reserve July 2008 - May 2009
US Air Force Reserve July 2003 - July 2008
Raytheon Space and Airborne Systems November 2001 - November 2004
Skills
Systems Engineering, Earned Value Management, DoD, Aerospace, Program Management, Engineering Management, Security Clearance, Six Sigma, Configuration Management, Radar, Engineering, Integration, Military, Testing, System Design, Software Engineering, Process Improvement, Requirements Management, Information Assurance, Cross-functional Team..., Proposal Writing
Education
Webster University 2000 — 2002
Master of Arts, Computer Resources and Information Management
University of Alabama 1990 — 1995
Bachelor of Science, Aerospace Engineering
Cox Communications February 2013 - Present
SunTrust Bank November 2009 - February 2013
SunTrust Bank May 2005 - November 2009
OMD November 2004 - April 2005
The Home Depot 2000 - 2004
The Newspaper Network 1999 - 2000
Initiative Media 1998 - 1999
Skills
Marketing Communications, Direct Marketing, Integrated Marketing, Internal Communications, Marketing Strategy, Marketing, Social Media, Digital Marketing, Financial Services, Email Marketing, Social Media Marketing, Advertising, Corporate Communications, Public Relations, Banking, Strategic Planning, Analytics, Interactive Marketing, Project Management, Strategic Communications
Education
University of Arizona 1993 — 1997
Bachelor of Arts (B.A.)
Cox Communications November 2014 - Present
PowerPlan, Inc. December 2013 - November 2014
MedAssets February 2011 - December 2013
MedAssets, Inc. February 2010 - July 2011
MedAssets May 2008 - February 2010
Skills
General Ledger, Microsoft Dynamics SL, GAAP, Accounting, Revenue Recognition, Financial Analysis, Account Reconciliation, Revenue Cycle, Financial Reporting, Process Improvement, Forecasting
Education
University of Alabama 2004 — 2007
Bachelor of Science, Accounting
Cisco July 2013 - Present
Cox Communications June 2011 - July 2013
University of Arizona Information Security Office November 2010 - May 2011
University of Arizona, Financial Services Office - Information Technology Services 2007 - November 2010
Skills
Data Analysis, Microsoft Office, Visio, SQL, Microsoft Excel, Oracle, Troubleshooting, Java, MS Project, CCNP Certified, Databases, Project Management, Customer Service, PowerPoint, MySQL, Visual Basic, Active Directory, Management, CCNP, Collaboration, Cisco Technologies, Access, IP Networking, Networking, RIP, SharePoint, Teamwork, EIGRP, CCNA, Team Leadership, Enterprise Social..., Microsoft SQL Server, Project Planning, HTML, Linux, Business Analysis
Education
University of Arizona, Eller College of Management 2007 — 2011
Management Information Systems
Cox Communications November 2012 - Present
Cox Communications January 2012 - November 2012
Cox Communications September 2011 - December 2011
Skills
Spanish, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, OBIEE, Oracle Discoverer, Hyperion Essbase, Sales Operations, Budgets, Forecasting, Customer Service, Finance, Outlook, Financial Analysis, PowerPoint, Data Analysis, PeopleSoft
Education
University of West Florida - College of Business 2008 — 2011
BSBA, Professional Accounting
Universidad Nacional Agraria La Molina 2000 — 2005
BSBA, Economics
Feels Good Vapor, Inc. March 2013 - Present
Miva Merchant May 2012 - July 2013
10 Below Clothing 2006 - 2012
Cox Communications 1999 - 2003
Waste Management, Inc. 1992 - 1998
Skills
Marketing Strategy, Sales Management, Marketing, Operations Management, Business Strategy, Strategic Planning, New Business Development, Market Research, Social Media Marketing, Marketing Communications, Business Planning, Team Building, Product Development, Project Management, Social Media, Web Services, E-commerce, Sales, Leadership, Email Marketing, Online Advertising
Education
University of Arizona 1986 — 1990
B.A., Marketing
New Trier Township High School 1981 — 1985
High School Diploma, College Prep
St. Lambert Parochial School 1973 — 1981
Cox Communications October 2013 - Present
Cox Communications March 2012 - September 2013
American Express 2003 - March 2012
Orlando Sentinel 2001 - 2003
Ypartnership 1998 - 2001
UAB 1994 - 1998
Skills
Survey Design, Focus Groups, Qualitative Research, Advertising Research, Vendor Management, Voice of the Customer, Quantitative Research, Text Mining, Multivariate Statistics, Net Promoter Score, Research Project..., Customer Satisfaction, Customer Experience, Customer Loyalty, Concept Design, Training Skills, SPSS, SAS, Project Management, Brand Loyalty, Statistics, Market Research, Analysis, Analytics, Statistical Modeling, Online Research, Survey Research, Loyalty Marketing, Questionnaire Design, Financial Services, Customer Experience..., Credit Cards, Predictive Modeling, Customer Analysis, Report Writing, Marketing Research, Customer Insight, Call Centers, Team Management, Data Mining, Data Analysis, Leadership, Segmentation, Management, Marketing Analytics, Thought Leadership, Cross-functional Team..., Process Improvement, Strategy, Customer Retention
Education
University of Alabama at Birmingham 1994 — 1998
MA, Sociology
University of Central Florida 1990 — 1994
BA, Sociology
Drewery Enterprises January 2012 - Present
Louisiana Department of Transportation and Development September 2013 - April 2014
Comcast December 2010 - December 2011
Cox Communications May 2000 - December 2010
United States Army/Virginia Army National Guard May 1997 - January 2002
Skills
Telecommunications, Cross-functional Team..., Process Improvement, Security Clearance, Sales Operations, Customer Service, Strategic Planning, Business Strategy, Project Management, Leadership, Program Management, Network Engineering, Customer Satisfaction, Performance Management, Troubleshooting, Operational Excellence, Team Leadership, Operations Management, Team Building, Networking, Project Planning, Customer Experience, Vendor Management, Call Centers, Change Management, Integration, Six Sigma, Wireless, Business Process..., Management, Strategy
Education
University of Maryland - Robert H. Smith School of Business 2003 — 2005
MBA, Executive MBA
United States Military Academy at West Point 1993 — 1997
Bachelor of Science, Electrical Engineering
Bank of America 2009 - Present
Cheyenne Mountain Entertainment / Firesky April 2007 - February 2009
Encore Capital Group 2004 - 2007
Cox Communications 2002 - 2004
Honeywell 1998 - 2002
Textron 1995 - 1998
ADVO 1993 - 1995
Boeing September 1989 - August 1992
Education
University of Southern California 1987 — 1989
Masters, Annenberg School of Communications
University of Arizona 1983 — 1987
Amphitheater High School 1979 — 1983
HS Diploma
Time Warner Cable October 2007 - Present
Cox Communications June 1998 - October 2007
Cox Enterprises 1997 - 1998
Cox Communications 1993 - 1997
Cox Enterprises October 1990 - February 1993
The Atlanta Journal Constitution April 1987 - October 1990
The Anniston Star 1985 - 1987
Skills
Crisis Communications, Communication Training, Corporate Communications, Media Relations, Internal Communications, Public Relations, Speech Writing, Digital Media, Spokesperson, Strategic Communications, Press Releases, Social Media Marketing, Sponsorship, Leadership, Public Affairs, Integrated Marketing, Publicity, Social Media, Marketing Communications, New Media, Communications Planning, Digital Marketing, Strategic Partnerships, Message Development, Newsletters, Copywriting, Television, Thought Leadership, Corporate Branding, Reputation Management, Content Development, Corporate Social..., Advertising, Content Strategy, Journalism, Messaging, Digital Strategy
Education
University of Alabama 1979 — 1983
BA, Journalism
University of Alabama 1979 — 1983
Bachelor of Arts, Journalism
Southern Company December 2014 - Present
Atlanta Community Ministries 1999 - Present
MagMutual Insurance Company May 2013 - July 2014
Wells Real Estate Funds May 2009 - May 2012
Wells Real Estate Funds May 2003 - April 2009
Cox Communications April 1998 - December 2002
GTE Wireless 1996 - 1998
Skills
Public Relations, Social Media, Public Speaking, Marketing Strategy, Communications Strategy, Strategic Communications, Crisis Communications, Strategy, Corporate Communications, Investor Relations, Internal Communications, Social Media Marketing, Marketing Communications, Media Relations, Leadership, Community Outreach, Marketing, Copywriting, Newsletters, Direct Marketing, SEO, Online Reputation..., Sales, Advertising, Event Planning, Budgets, Integrated Marketing, Email Marketing, Content Development, Online Advertising, Event Management, Brand Development, Digital Marketing, Strategic Partnerships, Creative Direction, Market Research, Direct Mail, Brand Management, Fundraising, Press Releases
Education
University of Alabama
Bachelor of Arts (B.A.)
Cox Communications July 2015 - Present
Cox Communications May 2014 - July 2015
Cox Communications February 2012 - May 2014
Make-A-Wish Foundation of Georgia & Alabama September 2011 - February 2012
LGR Telecommunications November 2007 - October 2011
International Council of Shopping Centers September 2005 - October 2007
Lord Abbett June 2005 - November 2005
Gables Residential September 2003 - June 2005
Skills
Financial Modeling, Databases, Finance, Pivot Tables, Capital Budgeting, Management, Financial Accounting, Project Management, Troubleshooting, Project Risk Evaluation, Financial Statement..., Cash Flow, Oracle, Microsoft Office, Financial Edge software, Capital Asset Pricing..., Cash Flow Analysis, Microsoft SQL Server, SQL, PowerPivot, OBIEE, SAS, Microstrategy, Reporting & Analysis, Windows Server
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2014
MBA, Finance, General
Union College
BS, Computer Systems Engineering
Cox Communications January 2006 - Present
Tyson Foods, Inc. April 2003 - January 2006
North Arkansas Symphony 2000 - 2003
Arkansas Alumni Association 1997 - 2000
University of Arkansas--Office of Admission 1992 - 1997
University of Arkansas--Career Services 1991 - 1992
Skills
Strategic Planning, Public Relations, Non-profits, Event Planning, Media Relations, Public Speaking, Fundraising, Advertising, Leadership, Marketing Communications, Marketing, Social Media, Management, Event Management, Nonprofits, Online Advertising, Press Releases, Integrated Marketing, Training, Community Outreach, Editing, Social Media Marketing, Leadership Development, Project Management, Strategic Communications, Recruiting, Online Marketing, Digital Marketing, Internal Communications, Social Networking, Corporate Communications, Sponsorship, Crisis Communications, Community Development, Copywriting, Newsletters, Marketing Strategy, Publicity, Blogging, Facebook, Copy Editing, Spokesperson, Public Affairs, Broadcast, Journalism, Speech Writing, Brand Development, Web Content, Media Planning, AP Style
Education
University of Arkansas at Fayetteville 1986 — 1990
Bachelor of Arts (B.A.), Broadcast Journalism, Political Science
Rogers High School 1984 — 1986
High School Diploma, Honors
Cox Communications
Skills
Vendor Management, Cross-functional Team..., Telecommunications, Process Improvement, Program Management, Broadband, Wireless, Management, Product Management, Leadership, Networking, Integration, Project Management, PMP, Operations Management
Education
University of Alabama at Birmingham 1976 — 1978
Cox Communications July 2015 - Present
Cox Communications February 2014 - July 2015
Cox Communications November 2012 - February 2014
Cox Communications July 2011 - November 2012
Cox Communications August 2004 - October 2011
AT&T Wireless 2002 - 2004
GTE Wireless 1998 - 2003
Skills
Retail, Process Improvement, Telecommunications, Sales Operations, Account Management, Product Management, Sales Management, Business Development, Vendor Management, Product Marketing, Product Development, Wireless, Cross-functional Team..., Direct Sales, Strategic Partnerships, Team Leadership, Program Management, Sales, Strategic Planning, Leadership, Management, Call Centers, Marketing, Customer Retention, Operations Management, Strategy, Competitive Analysis, Customer Experience, Integration, Mobile Devices, CRM, SaaS, Solution Selling, Sales Process, Start-ups, Broadband
Education
University of California, Los Angeles - The Anderson School of Management
MBA
LEAD San Diego
Vanderbilt University
B.A., English/Creative Writing
NCR Corporation September 2010 - Present
Cox Communications March 2008 - September 2010
mirant April 2006 - September 2007
Mirant May 2006 - 2007
Altana September 2003 - April 2006
Altana Pharma 2003 - 2006
Pfizer 2003 - 2005
Pharmacia 2000 - 2005
Pfizer July 2000 - September 2003
Education
University of Phoenix 2005 — 2006
Union County College 1992 — 1994
Verizon Wireless March 2013 - Present
Verizon Wireless June 2011 - March 2013
Verizon Enhanced Communities January 2008 - June 2011
Charter Communications March 2004 - June 2007
Cox Communications 1997 - 2004
GE Capital August 1995 - February 1997
Cushman & Wakefield 1984 - 1990
Skills
Telecommunications, Business Development, Wireless, Cross-functional Team..., Account Management, Sellers, Marketing Strategy, Direct Sales, Leadership, Strategic Partnerships, Professional Services, Sales Process, Management, Sales, Selling, Negotiation, Salesforce.com, Strategic Planning, Broadband, Enterprise Software, California Real Estate..., Commercial Real Estate
Education
University of Denver - Daniels College of Business 1975 — 1980
BSBA
UCLA Anderson School of Management
Managerial Negotiations Program
CBS Altitude Group May 2012 - Present
bottlerocket marketing group October 2011 - May 2012
Dunkin' Brands February 2008 - September 2011
Cox Communications April 2006 - September 2007
Lotus Broadcasting January 2003 - April 2006
Skills
Brand Awareness, Public Speaking, Brand Management, Strategic Partnerships, Account Management, Guerrilla Marketing, Relationship Marketing, Market Planning, Negotiation, Sales Presentations, Leadership, Marketing Management, Market Research, Brand Development, Marketing Strategy, Marketing, Social Media Marketing, Integrated Marketing
Education
NYU Stern School of Business 2013 — 2016
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Arizona 2000 — 2004
BA, Media and Spanish
Universidad de Alcalá 2002 — 2002
Spanish language and culture
Ascension Health November 2013 - Present
Ascension Health February 2010 - Present
Carondelet Health Network July 2007 - February 2010
CyraCom December 2006 - July 2007
Cox Communications September 2004 - December 2006
University of Arizona April 2000 - September 2004
Tucson Airport Authority February 1993 - April 2000
Education
University of Arizona
Cox Communications May 2014 - Present
Cox Communications November 2009 - April 2014
Argyle Solutions (formerly Equicare Capital) January 2007 - March 2009
Encore Capital Group March 2004 - December 2006
Gateway July 2003 - March 2004
PC-Easy, Inc. September 1999 - July 2001
Sears, Roebuck and Co. August 1998 - September 1999
Sears, Roebuck and Co. August 1996 - August 1998
Skills
Call Center, Process Improvement, Executive Management, Operations Management, Outsourcing, Cross-functional Team..., Forecasting, Team Building, Business Process..., Change Management, Leadership, Vendor Management, Management, Strategic Planning, Financial Services, Business Strategy, Account Management, Risk Management, Call Centers, Mergers & Acquisitions, Analytics, Business Development, Strategy, Team Leadership, Finance, Start-ups
Education
University of California, Los Angeles - The Anderson School of Management 2001 — 2003
MBA, Operations Management, Strategy
Washington University in St. Louis - Olin Business School 1992 — 1996
BSBA, Business ASdministration
Cox Communications December 1994 - Present
Education
Universidad José María Vargas 1986 — 1992
Cox Communications January 2010 - Present
Cox Communications October 2004 - January 2010
Network Telephone October 2002 - October 2004
Skills
BMC Remedy, Network Engineering, Computer Network..., Cisco IOS, Juniper, Telephony, Cisco Technologies, Telecommunications, WAN, BGP, VoIP, Switches, Wireless Networking, Network Design, DWDM, Broadband, Fiber Optics, IP, Integration, Troubleshooting, IPTV, Networking
Education
University of Alabama in Huntsville 1997 — 2001
BSBA, MIS
Maryville High School 1993 — 1997
Surf Technologies, Inc. 2003 - Present
Cox Communications 2012 - 2015
Cox Communications 2012 - 2015
Cox Communications 2012 - 2015
Andersen Consulting 1997 - 1999
BellSouth 1983 - 1997
Skills
Program Management
Education
University of Alabama
BS, Industrial Engineering
DMB Associates March 2013 - Present
Cox Communications April 2010 - March 2013
Small Business July 2009 - April 2010
DMB Associates September 2004 - June 2009
CMX Inc January 2000 - September 2004
CMX Inc 2000 - 2004
CMX Group 2000 - 2004
Simac Construction 1998 - 2000
Simac Construction Inc 1998 - 2000
Skills
Construction, Land Development, Construction Management, Budgets, Civil Engineering, Contract Management, Stormwater Management, Real Estate Development, Process Scheduler, Due Diligence, Contract Negotiation, Proposal Writing, Project Management, Site Development, Grading, Value Engineering, Contractors, Facilities Management, Feasibility Studies, MS Project, Project Estimation, Project Planning, Submittals, Sustainability, Residential Homes, Project Bidding, Project Coordination, Real Estate, Subcontracting, Site Plans, Surveying, AutoCAD, Subdivisions, Road, Program Management, Negotiation, Primavera P6
Education
University of Arizona 1993 — 1998
BS, Mathematics
AT&T Mobility May 2010 - June 2014
Turner Broadcasting Systems, Inc. May 2009 - December 2009
Cox Newspapers November 2005 - January 2009
Cox Communications July 2001 - November 2006
Progressive Logistics Services 1999 - 2001
Levi Strauss & Co. August 1985 - July 1999
Skills
Social Media, Management, Budgets, Interviews, Team Building
Education
University of Alabama
Cox Communications November 2012 - Present
Cox Communications July 2010 - November 2012
Sleep America May 2007 - July 2010
Skills
Incentive Programs, Account Management, Team Building, Customer Service, Sales Promotion, Sales
Education
University of Arizona 2003 — 2006
Bachelors, Communications and Journalism
Cox Communications 1999 - Present
Financial Services Industry 1987 - 1998
Skills
Call Center, Cross-functional Team..., Project Management, Process Improvement, Telecommunications, Leadership, Change Management, Business Process..., Program Management, Management, Strategic Partnerships, Strategy, E-commerce, Vendor Management, Enterprise Software, B2B, Marketing, Consulting, Business Analysis, Customer Experience, Product Management, CRM, Call Centers, Executive Management, Integrated Marketing
Education
University of Arizona 1981 — 1986
Bachelor of Science (B.S.), Finance
PeakView Solutions, LLC February 2006 - Present
WOW! Internet, Cable & Phone December 2003 - February 2006
WOW! Internet, Cable & Phone December 2000 - December 2003
Cox Communications July 1997 - December 2000
Fanch Communications July 1995 - July 1997
People's Choice TV September 1993 - July 1995
People's Choice TV November 1989 - August 1993
Education
University of Arizona
Bachelor of Science (BS), Computer Engineering
Cox Communications May 2002 - Present
Education
College of Engineering, Guindy, Chennai 1985 — 1989
Bachelor of Engineering (B. E.), Electrical and Electronics Engineering
University of Alabama
Master of Science (M.S.), Computer Engineering
Colonial Pipeline Company March 2013 - Present
Cox Communications March 2011 - January 2013
Cox Communications 2006 - 2011
Cox Communications 2002 - 2005
DataScan Technologies 1998 - 2002
Dun & Bradstreet 1994 - 1997
Dun & Bradstreet 1989 - 1993
Skills
Vendor Management, SDLC, Project Management, Program Management, PMP, Cross-functional Team..., Software Project..., Management, Integration, Business Process..., Business Analysis, Process Improvement
Education
University of Arkansas at Fayetteville
Master of Business Administration (M.B.A.)
University of Arkansas at Fayetteville
Bachelor of Public Administration (B.S.P.A.)
ServiceMaster Restoration by The Elliott Companies November 2013 - October 2014
Guaranteed Returns January 2013 - November 2013
Enveloc, Inc. March 2011 - July 2012
Xanodyne Pharmaceuticals April 2010 - November 2010
MiddleBrook Pharmaceuticals, Inc June 2006 - March 2010
Emmis Communications January 2004 - June 2006
Cumulus Media November 2002 - December 2003
Cox Communications August 2002 - November 2002
Baldwin Broadcasting / Cumulus Media June 2000 - August 2002
Skills
Sales, Marketing, Product Marketing, Direct Marketing, Salesforce.com, Sales Presentations, Closing Deals, Product Launch, Lunch & Learns, New Business Development, Channel Partners, Partner Programs, Partner Management, Meet Deadlines, Problem Analysis, Problem Solving, Offsite Backup, Backup & Restore, Backup Solutions, Pharmaceutical Sales, Advertising, Presidents Club, Award Winner, Outside Sales, Thinking Outside The Box, Exceed Sales Goals, Computer Proficiency, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Sales Growth, Sales Operations, Pharmaceutical Industry, Deal Closure, Selling Skills, Account Management, Management, Sales Management, Strategic Planning, Customer Service, Direct Sales, Social Media Marketing, Cold Calling, Business Development, Sales Process, Leadership
Education
University of Alabama at Birmingham 1996 — 1999
BS
Cox Enterprises April 2006 - Present
Cox Communications November 2005 - Present
BellSouth 2005 - 2006
Coca Cola 2002 - 2003
Skills
Bilingual, Cisco Technologies, Avaya Communication..., UCCE, Cisco VoIP, International..., SIP, SIP Trunking, Call Center, Cisco Call Manager
Education
Universidad de Puerto Rico 1991 — 1996
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering, 90
Verizon September 2014 - Present
Integrated Broadband Services, INC (IBSI) November 2010 - 2014
Vogue Communications Systems, Inc. (VCSI) October 2009 - April 2013
Netcsys Corporation December 2010 - August 2011
Full Channel November 2009 - November 2010
GTECH July 2009 - October 2009
2009Cox Communications of January 2002 - February 2009
Motorola - BCS January 2000 - January 2002
Cox Communications January 1996 - January 2000
Cablevision Industries 1984 - 1996
Skills
TCP/IP, IP, VoIP, Troubleshooting, Switches, Telecommunications, Network Administration, Linux, Integration, Servers, Routers, Testing, VPN, Security, OSPF, DHCP, Software Installation, Networking, Fiber Optics, QoS, Computer Network..., Wireless, Broadband, System Administration, Technical Support, Network Design, Cabling, Network Engineering, Cable Television, HFC, MPEG, WAN, MPLS, DOCSIS, ATM networks, Optical Fiber, DWDM, Telephony, Data Center, VOD, SIP, T1, Unified Communications, IPTV, SNMP, LAN-WAN, Routing, SDH, RF, Ethernet
Education
Hanckels and McCoy 1984 — 1985
CATV Theory, Construction, Maintenance, Installation
United States Air Force Academy 1979 — 1980
Certificate, Audio and Television Production
RISE / RI School of Electronics 1977 — 1978
Electronics and Engineering, Electronics, Math, Electronic Design
Cox Communications May 2014 - Present
Cox Communications August 2009 - May 2014
Cox Communications October 2007 - August 2011
Cox Communications October 2005 - August 2007
Skills
Call Centers, Broadband, Troubleshooting, Telecommunications, Customer Experience, Vendor Management, Process Improvement, VoIP, Customer Retention, Team Leadership, Customer Service, Customer Satisfaction, Call Center, Telephony, Training, Performance Management, Coaching, Leadership Development, Sales, Product Management, Technical Support
Education
University of Arizona 1997 — 2001
Chemistry
Phoenix College
Certificate, Crime Scene Photography
Phoenix College
Certificate, Physical and Biological Evidence
Phoenix College
Certificate, Fingerprint Analysis
Cox Communications September 2010 - Present
US Navy September 2000 - September 2005
Skills
Computer Hardware, Troubleshooting, Help Desk Support, Technical Support, Windows 7, Windows XP, XP, Software Installation, Call Centers, TCP/IP, Operating Systems, Networking, Windows, VPN, Wireless Networking, Network Security, Routers, Computer Maintenance, System Administration, Security, Computer Security, SharePoint, LAN-WAN, Quality Assurance, VoIP, Laptops, Firewalls, Technical Writing, Cisco Routers, Databases
Education
University of Advancing Technology 2009 — 2011
BS, Advancing Computer Science
Pioneer Pacific College 2006 — 2008
AAS, Criminal Justice
University of Advancing Technology 2003 — 2005
n/a, Game Design
First Data Corporation 2012 - Present
Cox Communications 2012 - 2012
Gentiva Health Services 2009 - 2011
The Mergis Group, A Division of Spherion 2005 - 2009
Apollo Group - University of Phoenix 1997 - 2004
Skills
Sales Operations, Data Analysis, Employee Training, Information Technology, Marketing Strategy, Applicant Tracking..., Talent Acquisition, Recruiting, College Recruiting, Onboarding, Technical Recruiting, Communication, Customer Service, Management, Leadership, Strategy, Sales, Training, Business Development, Sourcing, Human Resources, Interviews, CRM, Employee Relations, Performance Management
Education
University of Arizona
BA, Communications
University of Phoenix
Master of Business Administration (MBA), Global Management
United Pet Group November 2006 - Present
Cox Communications February 2006 - November 2007
Aquatic Oasis February 2002 - February 2006
Skills
Sales, Cross-functional Team..., Trade Shows, Merchandising, Account Management, Time Management, Teamwork
Education
University of Arizona 1999 — 2004
BS, Veterinary Science
Sprint Corporate Executive Customer Relations SpecialistCablevisionSeptember 2013 - January 2014
Cablevision February 2013 - September 2013
Cablevision June 2010 - February 2013
Cablevision October 2006 - June 2010
Cablevision February 2006 - October 2006
Cox Communications June 2005 - February 2006
Cox Communications October 2003 - June 2005
Cox Communications July 2002 - October 2003
Skills
Telecommunications, Windows 7, Call Center, Active Directory, VoIP, Troubleshooting, Technical Support, T1, Cable Modems, Customer Service, Wireless, Networking, Team Leadership, Customer Satisfaction, TCP/IP, Call Centers
Education
University at Buffalo
Cox Communications April 2006 - Present
Skills
Customer Service, Troubleshooting, Project Management, Leadership, Telecommunications, Management, Team Building, Team Leadership, Operations Management, Sales, Contract Negotiation, Budgets, Account Management, Call Centers, Sales Management
Education
Universal Technical Institute of Arizona Inc 1997 — 1998
Associate's degree, Air Conditioning, Refrigeration Maintenance Technology
Cox Communications October 2013 - Present
Blue Cross Blue Shield of Michigan March 2013 - September 2013
Groundwork Buffalo August 2012 - December 2012
CIT at University of Buffalo November 2011 - December 2012
Pinnacle Education January 2010 - June 2011
Vidyavardhini's College of Engineering & Technology - University of Mumbai June 2010 - May 2011
Prestige Castings Pvt. Ltd. July 2008 - May 2009
Skills
Operations Research, Supply Chain..., Quality Assurance, Minitab, Quality Management, Discrete Event..., Arena Simulation..., facilities planning, facilities design, Facilities Development, Statistics, Production Planning, Six Sigma Deployment, Six Sigma, Lean Manufacturing, Kanban, Kaizen, Industrial Engineering, Facilities Management, Design of Experiments, Time Study, FMEA, Continuous Improvement, Value Stream Mapping, 5S, DMAIC, Manufacturing, SPC, Supply Chain Management, Supply Chain, AutoCAD, Project Planning, Process Improvement, Process Engineering, Business Process Mapping, Root Cause Analysis, Logistics, Project Management, Analysis, ERP, Optimization, Quality Control, Leadership, Process Optimization, MS Project, Data Analysis, Microsoft Project, Operational Excellence
Education
State University of New York at Buffalo 2011 — 2012
Master of Science (M.S.), Industrial Engineering, 3.4
University of Mumbai 2005 — 2009
Bachelor of Engineering (B.E.), Mechanical Engineering, First Class (62%)
Cox Communications May 1976 - May 2009
Skills
Telecommunications, Broadband, Call Centers, Computer Network..., P&L Management, Fiber Optics, Leadership, Call Center, Telephony, Executive Management, Vendor Management, Customer Retention, Customer Experience, Team Building, Strategic Partnerships
Education
University of Colorado at Boulder 1974 — 1975
Master of Science, Telecommunications
University of Alabama 1970 — 1974
Bachelor of Arts, Political Science, Broadcast and Film Communications
Cox Communications May 2011 - Present
Boyd Gaming March 2006 - May 2011
Greater Nevada Credit Union September 2002 - March 2006
Skills
Microsoft SQL Server, SSIS, SSRS, Informatica, C#, Database Design, IBM DataStage, Netezza, SQL, ETL, Access, Datastage, Performance Tuning, Analytics, Customer Service
Education
University of Arizona 1997 — 2001
Bachelor's degree, Business Administration and Management, General
The Times Picayune & NOLA.com 2007 - 2012
Cox Communications February 2007 - September 2007
Education
University of New Orleans 1995 — 2007
Bachelor of Science (B.S.), Marketing
University of Arkansas at Fayetteville 2005 — 2006
Visiting Student, Marketing
Cox Communications March 2008 - Present
Cox Communications March 2006 - March 2008
Cox Communications October 2004 - March 2006
Cox Communications May 2002 - October 2004
Skills
Troubleshooting, Technical Support, Telecommunications, Call Centers, Disaster Recovery, Software Installation, Software Documentation, Broadband, Wireless, VoIP, IPTV, Process Improvement, SharePoint, Computer Hardware, Networking, Team Leadership, System Administration, IT Management, Security, Data Center, LAN-WAN, Computer Network..., Switches, Help Desk Support, System Deployment, TCP/IP
Education
University of Alabama 2013 — 2017
Bachelor of Arts (BA), Leadership Studies
Southeast College of Technology 2000 — 2002
Associate's degree, Electrical and Electronics Engineering
Cox Communications March 2011 - Present
Phonenet August 2009 - August 2009
Semanario Zeta May 2006 - April 2008
Skills
Direct Sales, News Writing, Video Editing, Audio Editing, Voice Acting, Musicians, Hard News Reporting, Writing, Sales, Photojournalism, Digital Media, Social Media Marketing, Call Centers, Sports, Soccer, Drums, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Cable Television, Cable Networks, Facebook, Video Production, Video Game Journalism, Proofreading, Entertainment Journalism
Education
Universidad Autonoma de Baja California 1999 — 2004
BS, Mass Communication/Media Studies
Preparatoria Federal Lazaro Cardenas 1996 — 1999
Con-way Multimodal August 2014 - Present
Cox Communications June 2013 - July 2014
Education
University of Arkansas 2008 — 2014
Bachelor's Degree, Communication and Media Studies