Experience
MedSynergies  June 2015 - Present
Profit Recovery Partners  May 2013 - June 2015
CBRE  July 2011 - May 2013
Orthodyne Electronics  January 2010 - June 2011
Credit Solutions   October 2008 - May 2009
MetroPCS  December 2007 - July 2008
Southwest Airlines  October 2000 - May 2007

Education
Stephen F. Austin State University   1994 — 2000
Bachelor's degree, Business Administration

Experience
United American Insurance Company  September 2014 - Present
Dell  April 2012 - September 2014
RealPage, Inc.   September 2011 - April 2012
Morgan Stanley Saxon Mortgage   December 2010 - September 2011
Credit Solutions   July 2008 - December 2010
Lending.com  August 2007 - July 2008
Application Consulting Services   June 2005 - July 2007

Skills
Quality Center, Testing, Quality Assurance, User Acceptance Testing, Software Quality..., SharePoint, Requirements Analysis, SQL, Microsoft SQL Server, Integration, Databases, Web Services, Visual Studio, XML

Education
Karachi University   1985 — 1989
Bachelor's degree

University of Karachi
Bachelor of Commerce, Accounting

Experience
Neudesic  February 2015 - Present
CBRE  December 2012 - February 2015
RAPP  September 2011 - December 2012
Computer Sciences Corporation  March 2010 - December 2011
Credit Solutions   March 2008 - 2010
Lending.com  2007 - 2008
McAfee  2006 - 2007
Signal Microsystems, Inc.   2004 - 2007
Merit Energy Company  2003 - 2004
InSoft Solutions Inc.   2001 - 2003

Education
The University of Texas at Dallas   2003 — 2006
Bachelor's Degree, Computer Science & Software Engineering

Southern Methodist University   2001 — 2001
MCSE + IIS + MS Exchange, Network Engineering

Experience
IDLife Health Designs  March 2014 - Present
LETS PLAY BASKETBALL   February 2014 - Present
LET'S PLAY Fitness   2013 - Present
BSN Sports  July 2012 - Present
Ambit Energy  February 2011 - Present
Credit Answers, LLC   September 2010 - February 2011
Bank of America  2010 - 2010
Credit Solutions   2008 - 2009

Skills
SAP, Marketing, Social Media Marketing, Social Networking, Small Business, Management, Customer Service, Public Relations, Sales, Advertising, Team Building, Account Management, Entrepreneurship, Lead Generation, Online Marketing, Leadership, Direct Sales, Social Media, Cold Calling, Training, Customer Retention, Marketing Strategy, Event Planning, Sales Management, B2B, Strategic Planning, Customer Satisfaction, Coaching, New Business Development, Time Management, Business Development, Email Marketing, Marketing Communications, Negotiation, Online Advertising, Recruiting, Microsoft Office, Team Leadership, Salesforce.com, CRM, Direct Marketing, Retail, Strategy, Business Planning, Facebook, Outlook, Inventory Management, Business Networking, Digital Marketing

Education
DeVry University   2008 — 2009
Graphic Design

DeVry University   2008 — 2009
Graphic Design

Blinn College
Computer Programming

Collin County Community College

Experience
Kitty Paws Shoes   September 2014 - Present
Sean Andre 105.7 FM   January 2013 - Present
Third Coast Media, LLC   March 2012 - April 2013
Bank of America  April 2011 - April 2013
Oxy  October 2010 - April 2011
Bank of America  July 2010 - October 2010
Credit Solutions   January 2009 - May 2010
Ginny's Printing  September 2008 - January 2009

Skills
Customer Relations, Customer Service, Customer Satisfaction, Marketing Communications, Time Management, Organizing, Able To Multi-task, High Volume Production, Fast Learner, Writing Skills, Professional..., Attention To Detail, Highly Adaptable, Entertainment, Broadcast Production, Broadcast Journalism, Broadcast Television, Hard Worker, Adaptation, Broadcast, Online Marketing, Microsoft Word, Social Media Marketing, Sales, Public Speaking, Marketing, Small Business, Marketing Strategy, Advertising, Leadership, Social Media, Data Entry, Budgets, Entrepreneurship, Training, Accounts Payable, Event Planning, Social Networking, Call Centers, Facebook, Microsoft Excel, Fundraising, Event Management, Selling, Blogging, Mass Production, Press Releases, Public Relations, Invoicing, Team Building

Education
Eastfield College   2009 — 2011
Associate of Arts (A.A.), General

University of North Texas
Journalism, Broadcast Journalism

Austin Community College
Associate of Arts (AA), General Studies

Experience
Iberia Bank Mortgage  July 2014 - Present
Capital One Home Loans  February 2014 - Present
Citi  December 2012 - Present
Nutall & Associates   May 2008 - December 2012
Wells Fargo Home Mortgage  2011 - 2012
Calyx Software  2008 - 2010
Credit Solutions   2004 - 2006
Countrywide Home Loans  1999 - 2006
National City Mortgage  2001 - 2003
Option One Mortgage  2000 - 2001

Skills
Coaching, Investments, Real Estate, Mortgage Lending, Public Speaking, Insurance, Team Building, Program Management, Home Equity Lines of..., First Time Home Buyers, Sellers, FHA, B2B, USDA, Marketing, Microsoft Excel, Financial Analysis, Business Analysis, Team Leadership, Loans, Loan Origination, Budgets, Referrals, Finance, CRM, Credit, Lead Generation, Strategic Planning, Salesforce.com, Marketing Strategy, Leadership, Mortgage Banking, Credit Analysis, Refinance, Sales, Business Planning, Contract Negotiation, Customer Service, Selling, Sales Management, Management, Life Insurance, Banking, Negotiation, New Business Development, Fixed Annuities, Process Improvement, Training, Business Development, Cold Calling

Education
Mississippi State University - College of Business and Industry   1985 — 1990
B.B.A., Economics

Experience
Travelers  November 2010 - Present
Credit Solutions   September 2009 - April 2010
Time Warner Cable  March 2007 - February 2009

Skills
Sales, Peer Mentoring, Bookkeeping, Presentations, Client Relations Skills, Intrapersonal Skills, Outstanding..., Property & Casualty..., Underwriting, Sales Process, Casualty, Risk Management, Casualty Insurance, Customer Service, Umbrella Insurance, Call Centers

Education
Richland College   2010 — 2011
Accounting Clerk Certificate, Accounting

Experience
Safeguard Properties  October 2012 - Present
Bank of America Home Loans  March 2010 - September 2012
Concentra  May 2008 - April 2009
Credit Solutions   October 2005 - November 2007

Skills
Outlook, Microsoft Office, Microsoft Word, Spreadsheets

Education
Brookhaven Community College
Arts & Performance

Experience
Primerica, Inc  October 2009 - Present
Credit Solutions   April 2009 - April 2010
Stream Global Services  June 2007 - January 2009
Volt Technical Resources  2008 - 2009
Target  June 2003 - February 2006

Skills
Term Life Insurance, Leadership, Sales, Team Building, Customer Service, Team Leadership, Customer Retention, Direct Sales, Recruiting, Coaching, Marketing, Outlook, A+ Certified, Financial Services, Social Networking, Entrepreneurship, Leadership Development, Data Entry, Direct Marketing, Drummer, Networking

Education
Tarrant County College   2008 — 2010
Business

Cedar Valley College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator

DeVry University-Texas   2005 — 2006
Networking

Experience
Self-employed  2012 - Present
Bank of America  March 2010 - December 2011
Credit Solutions   January 2009 - March 2010

Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Office 2007, Tax Preparation, Property Management, Credit Analysis, PowerPoint, Accounts Receivable, Team Leadership, Leasing, Mortgage Servicing

Education
Liberty Tax School   2012 — 2013
Registered Tax Preparer

Eastfield College   2007 — 2013
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management

Experience
Supreme Lending  March 2014 - August 2015
Caliber Home Loans  January 2011 - March 2014
Securus Technologies  September 2009 - March 2011
Ultimate Staffing  September 2008 - January 2009
Credit Solutions   August 2005 - May 2008
Credit Solutions of America, Inc.   2005 - 2008
MileStone Healthcare / HCR Manorcare   May 2001 - July 2005
Rug Doctor Corporate   December 1999 - May 2001
PageNet  1996 - 1999

Skills
Onboarding, New Hire Orientations, Applicant Tracking..., Benefits Administration, Payroll, Background Checks, HRIS, Talent Acquisition, Employee Relations, Recruiting, Talent Management, Employee Benefits, Human Resources, HR Policies, Performance Management, FMLA, Conflict Resolution, Coaching, Team Building, Leadership, Management, Call Centers, System Administration, Vendor Management, Time Management, Interviews, Training, Personnel Management, Employee Engagement, Taleo, Program Management, PeopleSoft, Employee Training, College Recruiting, Internet Recruiting, Employment Law, Cold Calling, Workforce Planning, Hiring, Staffing Services

Education
The University of Dallas   2008 — 2008
PHR Certification prep class

Collin County Community College   1991 — 1993

Experience
Collin Central Appraisal District  April 2011 - Present
SilverLeaf Debt Solutons   September 2010 - March 2011
Credit-Answers.com   June 2010 - September 2010
Greenshield Financial Services  June 2009 - June 2010
Credit Solutions   February 2006 - June 2009
EDGE Tech Corp.  February 2004 - December 2004

Skills
Selling, Real Estate, Sellers, Relocation, Sales, Negotiation, Referrals, Contract Negotiation, Leadership, Customer Service, Team Building, Account Management, CRM, Marketing, New Business Development, Training, Salesforce.com, Sales Management, Direct Sales, Business Development, Management, Customer Satisfaction, Team Leadership, Customer Retention, Marketing Strategy, Lead Generation, Strategic Planning, Credit

Education
Collin County Community College   2014 — 2017
Associate's Degree, Finance, General

Arlington High School   1993 — 1996

Experience
Optimal Blue  June 2012 - Present
Franklin American Mortgage Company  July 2009 - June 2012
Credit Solutions   June 2008 - July 2009

Skills
Customer Support, Customer Satisfaction, Customer Experience, Mortgage Lending, Mortgage Software, Credit, Banking, Mortgage Banking

Education
Mountain View College
Criminal Justice/Law Enforcement Administration

Experience
AutoTrader.com  May 2014 - Present
InWorks Financial   2012 - Present
ReachLocal  2013 - May 2014
hibu  August 2013 - December 2013
FedEx Services  November 2009 - August 2013
Bear Transportation  2008 - 2009
Credit Solutions   2007 - 2008
HSBC Auto Finance  2002 - 2007
Ford Motor Credit  January 2000 - January 2002

Skills
Account Management, Cold Calling, Sales Management, Sales, Salesforce.com, Team Building, New Business Development, Transportation, Customer Service, Negotiation, Customer Satisfaction, Direct Sales, Recruiting, Training, Management, Strategy, Customer Retention, Process Improvement, Sales Operations, CRM, Marketing Strategy, Sales Process, Call Centers, Pricing, Time Management, Logistics, Talent Acquisition, Program Management, Selling, Strategic Partnerships, Budgets, Contract Negotiation, Leadership, B2B, Operations Management, Lead Generation, Sales Presentations, Business Development, LTL, Solution Selling, Marketing, Team Leadership, Forecasting, Strategic Planning, Key Account Management, Coaching, Competitive Analysis, Cross-functional Team..., Freight, Social Networking

Education
Dallas County Community College
Transfer Associates

University of North Texas
Bachelor of Science (BS)

Experience
TMX Finance  April 2013 - Present
Credit Resolution Advisors   January 2011 - Present
Credit Solutions   November 2007 - September 2010
Kaiser Aluminum  July 2005 - October 2007
Environmental Materials   February 2001 - June 2005

Skills
Banking, Risk Management, Financial Services, Mortgage Lending, Financial Modeling, Asset Management, Microsoft Excel, Customer Service, Finance, Life Insurance

Education
Southeastern Oklahoma State University   1996 — 2000
Occupational Health and Safety

Experience
State Farm Insurance  June 2012 - Present
DeGarmo Group   May 2011 - June 2012
Meyers & Associates  January 2010 - May 2010
Credit Solutions   2005 - 2006

Skills
SPSS, Statistics, Research, Problem Solving, Survey Design, Job Analysis, Analytics, Quantitative Research, Psychology, Leadership, Community Outreach, Data Analysis, Training, Microsoft Excel, Strategic Planning, Social Media, Market Research, Survey Research

Education
Illinois State University   2010 — 2012
Master of Science (MS), I/O Psychology

Texas A&M University   2006 — 2009
Bachelor of Science, Psychology (Minor: Business Admin)

Experience
Extreme Adrenaline Hunting Adventures   2015 - Present
East Texas Christian Hunters   2015 - Present
JBS East Texas Hog, Coyote Control and Guided Hunts   June 2014 - Present
The Cascades Golf Club   June 2014 - October 2014
Disabled  October 2013 - June 2014
Lone Star Specialty Products   January 2011 - October 2013
College  2009 - 2010
Helicopter Pilot   2007 - 2009
Credit Solutions   January 2007 - December 2007
Ferguson Enterprises  August 2005 - January 2007

Skills
Christian Ethics, Feral Hog Trapping, Feral Hog Behavior, Hunting Guide, Hunting Ethics, hunting, Tracking, Scouting, Shooting, Coyote Calling, Professionalism, Honesty, dependable, hard working, Survival Skills, Management, Sales Operations, Sales, loyal, Committed to Customer..., Committed To Excellence, Customer Service, Proactive self-starter, Time Management, Business Operations, Leader, Highly motivated..., Team Management, Team Leadership, Leading Diverse Teams, Sales Motivation, Sales Management, Consulting, Instruction, Teaching, Instructor-led Training, Sales Leadership..., Training Leadership, Leadership Trainer, Project Management, Project Planning, Strategic Planning, Microsoft Office, MIG welding, Commercial Diving, Underwater Welding, Welding, Mixed-Gas Diving, Commercial Helicopter..., Leadership

Education
Westwood College-Ft Worth   2009 — 2010
Bachelor's degree, Construction Management

Summitt Helicopters   2008 — 2009
Commercial Helicopter, Pilot

Kilgore College   1998 — 1999

Ocean Corporation   1998 — 1998
Commercial Diver, Commercial Diving, Underwater Welding, R.O.V. Pilot/Operator, Non-Destructive Testing

Pinecrest Christian Academy   1995 — 1996
High School Diploma, High School Deploma

Kilgore High School   1992 — 1995

Experience
Bank of America  July 2009 - Present
Credit Solutions   December 2008 - July 2009
Systemware PS  2007 - 2009
FedEx Office  November 2007 - December 2008
Pacific Fuel Distributors, LLC   March 2005 - November 2007

Skills
Visio, SDLC, User Acceptance Testing, Software Quality..., SQL, Agile Methodologies, Business Analysis, Quality Assurance, Quality Center, Testing

Education
University of Phoenix   2007 — 2009
Bachelors of Science, Information Technology with a Concentration in Information Systems Security

Tarrant County College   2004 — 2006
Associate of Applied Science, Real Estate

Experience
Academic Partnerships  April 2014 - Present
Academic Partnerships  June 2013 - Present
Academic Partnerships  September 2011 - June 2013
Academic Partnerships  December 2008 - September 2011
imc2  January 2008 - October 2008
Credit Solutions   October 2007 - December 2007
Capital One Auto Finance  February 2006 - August 2007
U.S. Navy   2001 - 2006

Skills
Project Management, Requirements Gathering, Data Analysis, Cross-functional Team..., Business Analysis, Visio, Change Management, Process Improvement, Project Planning, SSRS, Business Intelligence, Microsoft Dynamics CRM, Microsoft Excel, Query Writing, SQL, Data Modeling, Report Writing, Microsoft CRM, Strategic Planning, SDLC, Team Building, Management, Microsoft SQL Server, Access, Software Documentation, Leadership, Software Development, Business Process..., Budgets, Agile Methodologies, SharePoint, CRM, Vendor Management, Human Resources, Analysis, Requirements Analysis, Business Process, IT Strategy, Training, Integration, Software Project..., Call Centers

Education
Florida International University - College of Business Administration   2010 — 2011
MBA, Business Administration

The University of Texas at Austin   1997 — 2001
Bachelor of Arts, Government

Experience
Fannie Mae  January 2012 - Present
Power-REO (AKA AHMSI)   July 2009 - January 2012
Power-REO (AKA AHMSI)   July 2009 - January 2012
Bank of America  May 2007 - July 2009
Credit Solutions   July 2006 - May 2007
Nordstrom  2001 - 2005

Skills
SDLC, Business Analysis, Risk Management, Mortgage Lending, Credit, Vendor Management, Loans, Process Improvement, Banking, Requirements Analysis, Portfolio Management, Financial Analysis, Financial Services, Visio, SQL, Insurance, Management, Property

Education
Everest College-Dallas   2006 — 2007
MIBC

Experience
Skudo USA, Inc.   November 2013 - Present
YMCA of Metropolitan Dallas  November 2012 - Present
Credit Solutions   April 2005 - May 2010
Fritz Plumbing   September 2002 - March 2008
Match.com  June 2000 - August 2002

Skills
Qualitative Research, Employee Research, Internet Research, Legal Research, Departmental Liaison, Legislative Relations, Grassroots Outreach, Legislative Tracking, Public Policy Research, Opposition Research, Loyalty Program..., Business Operations..., Highly Analytical, Fact Finding, Recruiting, Operations Management, Analytical Skills, Time Management, Online Research, Grassroots Organizing, Legislation, Government Liason, CRM, Management, Start-ups

Education
Collin College
Paralegal

Collin County Community College
Paralegal

Experience
Davenport Law   July 2007 - Present
Greenshield Financial Services  July 2009 - December 2010
Greenshield Financial Services  January 2008 - December 2010
Credit Solutions   June 2007 - December 2007
Glast, Phillips & Murray, P.C.   October 2003 - July 2007

Skills
Real Estate, Legal Research, Contract Negotiation, Litigation, Civil Litigation, Commercial Litigation, Due Diligence, Customer Service, Corporate Law, Team Building, Legal Writing, Bankruptcy, Negotiation, Family Law

Education
Southern Methodist University Dedman School of Law   2003 — 2004
Masters of Law, Taxation

Baylor University School of Law   2001 — 2003
Juris Doctorate, Law

Texas A&M University   1995 — 2000
Bachelors, Finance

Experience
Trailblazer Health Enterprises  2012 - Present
Girl Scouts of Northeast Texas  August 2009 - Present
Cracker Barrel  October 2008 - Present
KELLER WILLIAMS  March 2007 - November 2009
Frito Lay  2006 - 2007
Credit Solutions   2005 - 2006
Comdata  January 1996 - January 2005
Comdata Legalization   1996 - 2005

Education
University of North Texas   2008 — 2010

Brookhaven Community College   2000 — 2003
associates, theater

The Colony High school   1995 — 1999
diploma, Theater

Brookhaven Community College
Associates Degree, 2003

University of North Texas
BA Degree, English;

Experience
Kustom Hair D'zine (KHD) -WhtTme?   March 2005 - Present
Greater East Austin Youth Association Juneteenth Committee   March 2008 - March 2010
GEAYA   December 2008 - June 2009
Credit Solutions   August 2008 - December 2008
Sears Holdings  February 2008 - August 2008
Joie De Vie Topaz Salon & Day Spa   January 2008 - August 2008
Apple One Employment Services  February 2007 - January 2008
General Motors  May 2006 - February 2007

Education
Austin Community College
Sign Language/Mass Communications

Sidney Lanier High School
High School Diploma

Ultima Beauty Academy

Experience
NORDAM  April 2014 - Present
All Stone Granite & Marble   November 2009 - April 2014
Credit Solutions   December 2007 - November 2009

Skills
Customer Service, Account Management, Sales Management, Team Building, Sales, Salesforce.com, Training, Leadership, Interior Design, Event Planning, Event Management, Marketing, Microsoft Excel, Market Research, Management, New Business Development

Education
Oklahoma State University   2003 — 2007
Bachelor of Arts, Public Relations, Sociology

Experience
PAVLOV Agency (formerly known as Concussion)   September 2014 - Present
Balcom Agency  June 2012 - September 2014
www.jeffheaton.co   January 2012 - June 2012
UNT Student Housing   August 2010 - August 2011
Taylored Ideas   May 2009 - March 2010
Lending.com  May 2008 - July 2008
Credit Solutions   May 2007 - July 2007

Skills
Graphic Design, Painting, Motion Graphics, Logo Design, Photography, Video Editing, Digital Painting, Print, Adobe Creative Suite, Newsletters, Creative Direction, InDesign, Web Design, Advertising, Brand Development, Social Media

Education
University of North Texas   2010 — 2012
BFA, Studio Art

Texas A&M University   2006 — 2009
Environmental Design

Experience
GENP   July 2012 - Present
Technisource  January 2009 - July 2012
Credit Solutions   January 2008 - January 2009
Allegro Development  August 2006 - January 2008

Skills
Rational Software..., B2B eCommerce, Technical Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Contract Recruitment, Sourcing, Internet Recruiting, Cold Calling, Vendor Management, Benefits Negotiation, Staff Augmentation, Human Resources, Screening, Staffing Services, Screening Resumes, Temporary Placement, IT Recruitment, Executive Search, Interviews, Leadership, Talent Management, SDLC, B2B, College Recruiting, Onboarding, Consulting, Permanent Placement, Hiring, Training

Education
Baylor University
Bachelor of Arts -, Psychology

The Woodlands High School

Experience
Hyperion Weightlifting   September 2015 - Present
Multifamily Management Co   January 2015 - Present
Army National Guard  March 2014 - Present
2020 Companies  September 2013 - January 2015
Unity Search  October 2012 - September 2013
Young Presidents' Organization  January 2011 - October 2012
Richard F. Amsberry, P.C.   January 2010 - December 2010
US Air Force Reserve  March 2004 - March 2010
Credit Solutions   November 2008 - December 2009

Skills
Accounting, Financial Accounting, General Ledger, Recruiting, QuickBooks, Finance, Financial Analysis, Variance Analysis, Bookkeeping, Budgets, Fixed Assets, Cash Management, Microsoft Dynamics, Financial Reporting, Microsoft Excel

Education
The Criswell College   2006 — 2009
Bachelor of Arts (BA), Philosophy and Religious Studies

Experience
CA Technologies  April 2015 - Present
Inogen  June 2012 - March 2015
AT&T  March 2010 - June 2012
Credit Solutions   February 2009 - February 2010
JP Morgan Chase  November 2004 - October 2008
Washington Mutual  2000 - 2004
Bank United  1997 - 2004

Skills
Sales, Sales Management, Sales Operations, Cloud Solution..., Leadership, ITIL, CRM, Management, Training, Customer Service, B2B, Solution Selling, Marketing, Customer Satisfaction, Time Management, Cold Calling, Customer Acquisition, Account Management, Presentation Development, Salesforce.com, Sales Process, Advertising, Team Leadership, New Business Development, Customer Retention, Marketing Strategy, Sales Presentations, Banking, Business Development, Direct Sales, Coaching, Selling, Customer Experience, Lead Generation, Team Building

Education
Stephen F. Austin State University   1991 — 1994
BA, Theatre

North Garland HS   1981 — 1985

Experience
Art Institute of Fort Worth  June 2013 - Present
Sprint  March 2009 - Present
Credit Solutions   January 2008 - February 2009
Flextronics Network Services  August 2006 - January 2008
United States Marine Corps  June 2002 - June 2006

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Strategic Planning

Education
Belford University Online   2005 — 2008
Bachelor of Science (BS), Military Applied Sciences

Jackson State University   1998 — 2002
N/A, Theatre/Theater

Experience
Greenshield Financial Services  2008 - 2010
Credit Solutions   2006 - 2008
Parkview Pharmacy   January 1995 - January 1996

Skills
Team Building, Executive Management, Salesforce.com, Sales, Account Management

Education
Sam Houston State University   1996 — 1998
BA, Spanish

Saddleback College   1991 — 1993
Associates, General Studies

The University of Texas at Arlington   1991 — 1993
General Studies

Experience
Wonderland Productions, Dallas   January 2010 - Present
Credit Solutions   September 2007 - September 2009

Skills
Music, DJ, Multimedia

Education
Richland Community College
B.A., Arts and Humanities

Experience
PMG  August 2010 - Present
Apus Project   May 2010 - November 2010
Credit Solutions   September 2008 - May 2010
Mary Kay Inc.  2008 - 2008
Aquent  2008 - 2008
HVACwebsite   2004 - 2007
The Green Pill   2001 - 2004
InSite Interactive  1999 - 2000
D-animation   1998 - 1999

Skills
Web Design, Graphic Design, User Interface Design, Information Architecture, Art, CSS, Flash, Graphics, SEO, Web Development, Video, Illustrator, Multimedia, Photoshop, Animation, Illustration

Education
Art Institute of Dallas   1997 — 1999
Computer Animation

Experience
US Navy  March 2012 - Present
Best Buy  October 2011 - February 2012
SilverLeaf Debt Solutons   October 2010 - September 2011
Best Buy  April 2009 - August 2010
Credit Solutions   April 2008 - March 2009
Best Buy  September 2004 - September 2008

Skills
Leadership, Time Management, Problem Solving, Critical Thinking, Coaching

Education
North Central Texas College   2009 — 2010
Business Administration and Management, General

Midwestern State University   2004 — 2005
Business Administration and Management, General

Experience
NetDebt   November 2010 - Present
Credit Solutions   May 2008 - October 2010

Skills
Sales Management, Customer Satisfaction, Microsoft Excel, Direct Sales, Sales, Team Building, Contract Negotiation, Recruiting, Advertising, Management, Sales Presentations, Leadership, Training, Cold Calling

Education
The University of Texas at Arlington - College of Business Administration   2008 — 2010
M.B.A.

Lamar University   2003 — 2008
Bachelors, Science in Psychology

Experience
Cigna  October 2014 - Present
CIGNA  September 2010 - Present
Expedia  July 2009 - January 2010
Credit Solutions   October 2006 - February 2008
TXU Energy  August 1994 - April 2006

Skills
Six Sigma, Instructional Design, SHRM, Change Management, Corporations, Organizational..., Analysis, Program Management, Human Resources, Team Leadership, Coaching, Leadership, Leadership Development, Customer Service, Team Building, Marketing

Education
Ashworth College. MBA HRM   2008 — 2010
Master of Business Administration (M.B.A.) HRM, Human Resource Management

Aveta Business Institute   2009 — 2009
Certification, Six Sigma Black belt

Collin County Community College   2006 — 2007
Certification, HR Training and Development Certification

Grambling State University   1991 — 1993
Bachelor of Science In Management, Business and Management, General

University of Arkansas at Pine Bluff   1988 — 1991
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Great Western Home Loans Texas   April 2015 - Present
Supreme Lending  July 2012 - April 2015
Hunter Financial Group  December 2009 - May 2011
Credit Solutions   October 2009 - January 2010
Acclivus Corporation  2010 - 2010
TexasLending.com  2009 - 2009
First Option Mortgae   2005 - 2008
Sewell Automotive Companies  August 2001 - December 2003

Skills
Team Building, Sales Process, Contract Negotiation, Direct Sales, Mortgage Lending, Residential Mortgages, Mortgage Banking, Loans, Negotiation, Credit, Sales, FHA, Leadership, Marketing, Sales Management, Financial Analysis, Strategic Planning, New Business Development, Customer Service, Real Estate, Loan Origination, Finance, Refinance

Education
Texas A&M University   1995 — 2000
B.S., Ag Development .... Leadership Education

Texas A&M University   1995 — 2000
Bachelor's degree, Agricultural Economics

Experience
BSN medical  September 2015 - Present
Concentra  August 2011 - August 2015
Unisource Worldwide, Inc  December 2009 - June 2011
Nova Medical Centers  January 2008 - December 2009
Credit Solutions   December 2005 - December 2007

Skills
Sales, Sales Operations, Leadership, Cold Calling, Sales Management, Customer Service, Training, Account Management, Recruiting, Networking, Management, Human Resources, Customer Satisfaction, Marketing Strategy, Direct Sales, Sales Process, Event Management, Inventory Management, Sales Presentations, Marketing, New Business Development, CRM, Negotiation

Education
Dallas Baptist University   2001 — 2005
Marketing, Marketing

Pensacola Christian College   2001 — 2002
Marketing/Marketing Management, General

Experience
DCS Information Systems  March 2011 - Present
Credit Solutions   May 2008 - June 2009
Facility Solutions Group  February 2005 - March 2008
Puente Concessions   May 2003 - February 2005
Federal Managment Systems   October 2000 - March 2003
Omni Mandalay Hotel  September 1997 - October 2000

Skills
Sales, Management, Salesforce.com, Analysis, Outlook, Troubleshooting, Finance, Budgets, Call Centers, Training, Customer Satisfaction, Customer Retention, Customer Service

Education
Tarrant County College   1991 — 1993
no, General studies

Experience
Blue Cross and Blue Shield of Texas  March 2015 - Present
Blue Cross and Blue Shield of Texas  February 2011 - Present
Blue Cross and Blue Shield of Texas  November 2005 - February 2011
Credit Solutions   October 2004 - October 2005

Skills
Health Insurance, PPO, HMO, Project Management, Licensed General Lines..., Product Development, Managing Deadlines, Business Process, Business Process..., Business Process Mapping, Marketing Communications, Presentations, Client Presentation, Customer Service, Business Analysis, Account Management, Insurance

Education
Dallas Baptist University   1994 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6

Baylor University   1981 — 1984

Plano Senior High School   1979 — 1981

Experience
Frontier Communications  January 2015 - Present
Wingspan Portfolio Advisors  October 2013 - January 2015
Contractor: Chase, Bank of America, Freddie Mac   March 2011 - September 2013
Remote Mortgage - Contractor   September 2007 - December 2010
Credit Solutions   August 2004 - August 2007
Alliance Data  September 1999 - April 2004

Skills
Management, Business Analysis, Sales Management, New Business Development, Team Management, Leadership Development, Credit Management, Sales, Salesforce.com, Strategic Leadership, Supervisory Skills, Project Management, Strategic Financial..., Strategic Planning, Credit Risk, Quality Control, Credit Analysis, Auditing, Mortgage Lending, Loans, Mortgage Underwriting, Mortgage Banking, Quality Assurance, Underwriting, FHA, Financial Audits, Qualitative Research, Leadership, Customer Service, Training, Process Improvement, Team Building, Analysis, Credit, Team Leadership, Access, Microsoft Office

Education
Collin County Community College
Business Administration and Management, General

Experience
Expeditors  October 2014 - Present
Towne Air Freight  July 2013 - September 2014
Credit Solutions   December 2007 - March 2013
Experian  June 2006 - December 2007
Ericsson  May 2005 - June 2006

Skills
Customer Experience, Team Leadership, Account Management, E-commerce, Operations Management, CRM, Customer Service, Team Building, Training, Call Centers, Air Freight, LTL, FTL, Logistics, Transportation, Sales, Supply Chain Management, 3PL, Freight Forwarding, Logistics Management

Education
Brookhaven Community College
Health/Health Care Administration/Management

Experience
Summit Financial Group  May 2015 - Present
Chase  July 2014 - April 2015
Wells Fargo Home Mortgage  February 2013 - December 2013
Fannie Mae  March 2010 - May 2012
American Home Mortgage  July 2009 - February 2010
Asset Link   January 2008 - June 2009
Credit Solutions   May 2007 - January 2008
Mortgage Services, Inc  January 2007 - April 2007
Mortgage Services, Inc  September 2006 - January 2007
Mortgage Services, Inc  September 2005 - August 2006

Skills
Credit, Call Center, Sales, Negotiation, Marketing, Ministry Of Defence, Sla, Web Site Production, Foreclosures, REO, Mortgage Lending, Loans, Banking, Mortgage Banking, Real Estate, Asset Management, Call Centers, Customer Service, Default, FHA, First Time Home Buyers, HUD, Insurance, Investment Properties, Investments, Investors, Loan Servicing, Loss Mitigation, Management, Mortgage Servicing, Portfolio Management, Property, Selling, Short Sales, Underwriting

Education
Tarrant County College   2002 — 2004
Required

2003

Experience
Travelers  July 2015 - Present
Travelers  March 2009 - Present
Travelers  March 2008 - April 2009
Credit Solutions   August 2007 - March 2008
The UPS Store  June 2001 - August 2007
Green Mountain Glades Junior Hockey Team   January 2001 - July 2001

Skills
General Insurance, Property & Casualty..., Sales, Coaching, Sales Presentations, Insurance, Call Center, Customer Service, Underwriting, Customer Satisfaction, Sales Process, New Business Development, Training, Leadership, Microsoft Excel, Project Management, Strategic Planning, Call Centers, Salesforce.com, Account Management, Customer Retention, Sales Management, Management

Education
Johnson State College   2001 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General

Champlain College   1999 — 2001
Associate of Science (AS), Marketing/Marketing Management, General

Experience
Capital One Home Loans  2014 - Present
KeyBank  2013 - 2014
Supreme Lending  2012 - 2013
Hunter Financial Group  2010 - 2012
Credit Solutions   2008 - 2010

Skills
Onboarding, Talent Acquisition, Recruiting, Employee Relations, Technical Recruiting, Talent Management, Financial Services, New Hire Orientations, Cold Calling, Resume Writing, Call Center, Vendor Management, Interviewing Skills, Training, Interviews, Mortgage Banking, Hiring, Internet Recruiting, Applicant Tracking..., Mortgage Lending, Loan Origination, Building Relationships, Residential Mortgages, FHA, FHA financing, VA loans, Sourcing, Banking, Risk Management, Leadership Development, Call Centers, VA Loans, FHA Financing

Education
Baylor University   2004 — 2008
Bachelor of Arts (B.A.), Journalism

Punahou School   2000 — 2004

Experience
Improving Enterprises  January 2014 - Present
American Airlines  July 2012 - Present
Improving Enterprises  November 2011 - January 2014
ADT Security Services  March 2012 - May 2012
Heartland Payment Systems  November 2011 - March 2012
GameStop  March 2011 - November 2011
USFI  August 2008 - March 2011
Credit Solutions   January 2008 - June 2008
Segnant Technologies   August 2006 - January 2008

Skills
Agile Methodologies, Scrum, Coaching, Leadership, Team Building, Training, Mentoring, Facilitation, Enterprise Consulting, Management Consulting, Workshop Facilitation, Process Improvement, Business Process..., Strategic Planning, IT Strategy, Team Leadership, Agile Project Management, Change Management, Consulting

Education
Coaches Training Institute (CTI)
Co-Active Coach Training Program

Southern Methodist University   2000 — 2005
Bachelors, Computer Science, Math, English

Experience
Bank of America  2008 - 2014
Credit Solutions   2006 - 2008
Hotels.com  2004 - 2006

Skills
Successful experience..., Effective attention to..., Proven ability to work..., Accounts Payable

Education
Collin County Community College   2013 — 2014
Electrical and Electronics Engineering

Collin County Community College   2014 — 2014
Professional Truck Driving, A+

Oklahoma State University
Business Administration and Management, General

Experience
TruTex Insurance Group   June 2014 - Present
John Hancock Financial Services  February 2011 - July 2014
Texas Farm Bureau Insurance Companies  February 2011 - June 2014
Southern Farm Bureau  February 2011 - June 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   February 2011 - June 2014
Transamerica  February 2011 - June 2014
Credit Solutions   2006 - 2007

Skills
Umbrella Insurance, Fixed Annuities, Term Life Insurance, Commercial Insurance, Homeowners, Property & Casualty..., Whole Life, Casualty, Long-term Care, Health Insurance, General Insurance, Insurance, Liability, Disability Insurance, Life Insurance, Professional Liability

Education
Austin College   1999 — 2004
Bachelor of Science (BS), Business Administration and Management, General

Naaman Forest HS   1995 — 1999

Experience
TIOMC (Take It Off My Credit)   January 2013 - Present
RCS Credit Solutions   July 2012 - September 2012
MSI Credit Services   June 2010 - July 2011
Credit Solutions   August 2005 - August 2010

Skills
Credit, FHA financing, Management, Mortgage Banking, Team Building, Sales, Leadership, Sales Management, Account Management, Mortgage Lending, Finance, VA loans, Credit Risk, Credit Analysis, Loan Origination, Coaching, Cold Calling, FHA, Refinance, Residential Mortgages

Education
Southwestern Oklahoma State University   1996 — 1999
Bachelor's of Science, Psychology

Oklahoma Baptist University   1994 — 1995

Experience
Martin Preferred Foods  March 2015 - Present
Food Source LP   July 2012 - March 2015
Gourmet Cuisine, Inc.   September 2011 - March 2012
Food Source  February 2007 - September 2011
Credit Solutions   January 2005 - December 2007

Skills
Purchasing, Inventory Management, Customer Service, Outlook, Management, Sourcing, MRP, Negotiation, Forecasting, Sales Management, Microsoft Excel, Team Building, Leadership, Operations Management, Sales, Supply Chain Management, Analysis, Budgets, Training, Quality Assurance, Software Documentation, Account Management, Recruiting, Procurement, Pricing, Logistics, Microsoft Word, Food, Contract Negotiation, Inventory Control, Supply Chain, Project Planning, Hiring, Process Scheduler, Food Industry, Food Safety, Food Service, Materials Management, Process Improvement, Customer Satisfaction, Retail, Profit, P&L, Cross-functional Team..., Product Development, Sales Operations, Continuous Improvement, Merchandising, Time Management, Vendor Management

Education
Newbury College   2000 — 2002
Culinary Arts

Experience
Santander Consumer USA Inc.  July 2014 - Present
Santander Consumer USA Inc.  January 2013 - July 2014
Upper Hand Promotions   June 2012 - January 2014
Canopy Construction  December 2011 - June 2012
Credit Solutions   July 2009 - September 2009
SuperMedia LLC  January 2008 - June 2009
Wells Fargo Financial  August 2006 - January 2008

Skills
CRM, Sales, B2B, Salesforce.com, Cold Calling, Training, Customer Service, Business Development, Start-ups, Account Management, Leadership, Microsoft Office, SEM, CCENT, Cisco Certified, Advertising, Cisco Technologies, Network Security, Cisco Routers, Sales Management, Inside Sales, Customer Acquisition, PPC, Call Centers, Switches, Outside Sales, Sales Prospecting, Client Prospecting, Inbound Lead Generation, Outbound Marketing, Funding, VAST, Report Writing, High Performance Teams, Call Center, Team Leadership, Sales Presentations, Marketing Strategy, Customer Retention, Online Advertising, Sales Process, Direct Sales

Education
Tarrant County College   2014 — 2015
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications

Tarrant County College   2014 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance

The University of Texas at Arlington   2003 — 2005
Business

Experience
API Healthcare/ Clearview Software   May 2008 - Present
Credit Solutions   March 2008 - May 2008
Ascendix Technologies  October 2004 - March 2008
Kids Training Team   August 2003 - June 2004
Excel Corporation  June 2003 - August 2003
LSI Logic  April 2001 - May 2003

Education
Wichita State University   2000 — 2003
Master, Computer Science

   1994 — 1999
Bachleor of Engineering, Architecture

Experience
Bank of America  December 2012 - Present
NEC  January 2012 - November 2012
Beplused.com   2012 - 2012
Bank of America  January 2011 - December 2011
Credit Solutions   July 2009 - October 2010
Net Matrix Solutions Inc.   October 2006 - July 2009
CEVA Logistics  August 2008 - December 2008
Siemens  September 2007 - July 2008
American Express  2006 - 2007

Skills
Software Project..., Business Analysis, SDLC, Requirements Gathering, Requirements Analysis, Visio, Business Process..., Vendor Management, Process Improvement, Business Intelligence, PMP, MS Project, Business Process, PMO, Program Management, Certified Project..., IT Strategy, Integration, Project Portfolio..., CRM, Management

Education
University of Houston   2004 — 2006
MBA, Finance

Lamar University   2002 — 2004
MS, Computer Science

Jawaharlal Nehru Technological University   1998 — 2002
Bachelors of Technology, Information Technology

Experience
Southwestern Energy  October 2012 - Present
National American University  January 2010 - June 2012
Precision Debt Relief   March 2008 - January 2010
Credit Solutions   November 2005 - January 2008
First Convenience Bank  June 2005 - November 2005

Skills
Business Process..., Business Analysis, Operations Management, Risk Management, Process Improvement, Change Management, Management, Project Management, Management Consulting, Banking, Financial Analysis, Program Management

Education
Grambling State University   2001 — 2004
Bachelor's degree, Business Administration and Management, General

Grambling State University   2001 — 2004
Bachelor's degree, Business Administration and Management, General

Experience
Zale  March 2012 - November 2014
Credit Solutions   November 2009 - October 2011
Friedman's Inc.   July 2006 - December 2008

Skills
Contract Negotiation, Leadership, Intellectual Property, Employment Law, Customer Service, Corporate Law, Commercial Litigation, Civil Litigation, Legal Compliance, Legal Research, Legal Writing, Litigation, Management, Mediation, Microsoft Office, Strategic Planning, Project Planning, Team Building, Training, Westlaw

Education
South Texas College of Law   1999 — 2002

Experience
Credit Solutions   October 2008 - Present
Toyota of Plano  March 2007 - October 2007
Rooms To Go  September 2006 - March 2007
Mattress Pro  February 2006 - June 2006
Mattress Firm  February 2005 - February 2006

Education
Collin County Community College   1998 — 2002

Experience
YMCA of Metropolitan Dallas  December 2010 - Present
Credit Solutions   November 2005 - November 2009
Advantage Healthcare Systems  July 2005 - November 2005
The Kingwood Group   October 2004 - April 2005

Skills
Microsoft Excel, Employee Relations, Onboarding, Benefits Administration, HRIS, Human Resources, Customer Service, Leadership, Performance Management, Recruiting, Payroll, Interviews, Personnel Management, Training, Employee Benefits, Management, HR Policies, Policy, Talent Acquisition, FMLA, Applicant Tracking..., Organizational..., Talent Management, Time Management, Hiring, Employee Training, College Recruiting, New Hire Orientations, Leadership Development, Coaching, EEO, Conflict Resolution, Internet Recruiting, PeopleSoft, Temporary Placement, Deferred Compensation, Workforce Planning, Taleo, Employee Engagement, Job Descriptions, Technical Recruiting, Succession Planning, Staff Development, HR Consulting, Benefits Negotiation, EEOC, Organizational..., Exit Interviews, Employment Law, Labor Relations

Education
University of Detroit Mercy   2003 — 2005
MA, I/O Psychology

Bowling Green State University   1999 — 2003
B.A., Psychology

Experience
Richland College  August 2014 - Present
Richland College  2013 - August 2014
TransPerfect Legal Solutions  April 2013 - December 2013
Credit Solutions   February 2009 - September 2009
Technical Resource Group  October 2008 - February 2009
Denver Police Department  January 2006 - May 2008
Adams County Sheriff's Office  March 2004 - December 2005
Time Warner Telecom  2001 - 2004
Ajilon  June 2000 - December 2000
Software Spectrum  March 2000 - June 2000

Skills
Business Analysis, SQL, Project Management, Visio, SharePoint, Vendor Management, CRM, Active Directory, EnCase, FTK/UTK, Digital Forensics, Prodiscover, Functional Analysis, Query Analyzer, Microsoft SQL Server, Program Management, Software Documentation, Process Improvement, VMware, VMware ESX, VMware Workstation, cPanel, WHMCS, Ubuntu, Raptor, Linen, Networking, Integration, Training, Troubleshooting, Servers, Information Technology, Windows Server, Security, Network Security, Windows 7, System Administration

Education
Champlain College   2013 — 2014
Bachelor's degree, Computer Forensics & Digital Investigations, 3.3

Richland College   2010 — 2013
Digital Forensics studies, Associate of Science

Dallas County Community College   2009 — 2011
Associate of Science (A.S.), Sciences

Experience
CREDIT SOLUTIONS   Account ExecutiveComtransDecember 1994 - February 2006
ADT  October 1981 - September 1994

Education
California State University-Long Beach   1970 — 1975

Experience
Credit Solutions   December 2008 - Present
Dollar Thrifty Automotive Group  March 2006 - December 2008

Education
Tarrant County College
pursuing

Experience
Jayweather Management, Inc.   February 2006 - Present
Credit Solutions   April 2005 - February 2009
Sage Telecom  September 2001 - March 2005
United Healthcare  November 1999 - February 2001

Education
The University of Texas at Dallas   2008 — 2009
Bachelors, Biology, Business Administration, Accounting & Finance

Collin County Community College   2004 — 2009
Associates, Arts, Science, Mathematics

Experience
Erickson Immigration Group  December 2014 - Present
Tidwell, Swaim & Associates, P.C.   October 2012 - November 2014
Brand Protection Agency  January 2012 - June 2012
LANWTX   June 2011 - August 2011
Honorable Judge Sally Montgomery, Dallas County-Court-of-Law 3   June 2010 - July 2010
U.S. House of Representatives   July 2007 - July 2009
Credit Solutions   January 2007 - July 2007
Institute for Policy Innovation   January 2006 - May 2006

Skills
Legal Research, Legal Issues, Legal Writing, Westlaw, Immigration Law, Legislative Relations, Lexis, Public Policy, Legislative Research, Policy Analysis, Political Campaigns, Legal Assistance, Septic Systems, Regulatory Affairs

Education
Southern Methodist University Dedman School of Law   2009 — 2012
Juris Doctor (J.D.)

SMU   2003 — 2007
Bachelor's Degree, Political Science

Park Tudor School   1989 — 2002
High School

Experience
ARGO  October 2010 - Present
Credit Solutions   July 2006 - November 2009
Fidelity IFS  December 1999 - July 2006

Skills
Microsoft SQL Server, Agile Methodologies, SQL, Software Development, Visual Basic, ASP.NET, Program Management, Visual Studio, VBScript, CRM, Access, Testing, Architectures

Education
Oakland University
BS, General Engineering

University of Michigan
MS, Computer, Info and Control Engineering

Experience
JPMorgan Chase  July 2011 - Present
Starpower Home Entertainment Systems   February 2009 - July 2011
Aegis Communications  September 2008 - February 2009
Credit Solutions   May 2008 - August 2008
Starpower Home Entertainment Systems   February 2002 - May 2008
Compaq  August 2000 - November 2001
Alcatel USA, Inc  August 1997 - August 2000
Raytheon  August 1996 - August 1997
General Motors  August 1995 - August 1996

Skills
Sales, Budgets, Customer Service, Leadership, Management, Marketing, Telecommunications, Troubleshooting, Project Management, Sales Management, Strategic Planning, Wireless, Program Management, Testing, Strategy, Analysis, Process Improvement, Negotiation, Security, Integration

Education
Amberton University   1999 — 2002
MBA, Strategic Leadership

Southern University and Agricultural and Mechanical College at Baton Rouge   1989 — 1995
BSEE, Electrical Engineering

Experience
MDI Group  June 2015 - Present
Oxford International  October 2014 - June 2015
White Jacobs & Associates  February 2014 - September 2014
Bank of America  January 2010 - June 2013
Credit Solutions   March 2007 - December 2010

Skills
Life Insurance, Fixed Annuities, Term Life Insurance, Credit Cards, Credit Analysis, Credit Management, Debt Settlement, Debt Restructuring, Team Leadership, Financial Analysis, Financial Reporting, Insurance, Underwriting, Long Term Care Insurance, Finance, Loans, Credit, Financial Services, Account Management, Sales, Customer Service, Residential Mortgages, Refinance, Investment Properties, Team Building, Management, Leadership

Education
Fossil Ridge High

Kaplan College-Dallas

Experience
JPMorgan Chase  October 2010 - Present
JPM Chase  October 2010 - Present
JPM ChaseAdvisor- Homeownership Center   November 2009 - October 2010
Citi Mortgage, INC   September 2008 - November 2009
Credit Solutions   June 2008 - August 2008
Lending.com  April 2008 - June 2008
JPMorgan Chase  August 2007 - April 2008
WMC Mortgage Corp  May 2002 - April 2007
WMC Mortgage Corp/GE Money Co   March 1997 - May 2002
Weyerhaeuser Mortgage Corp   January 1990 - March 1997

Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Financial Analysis, Risk Management, Loan Origination, Underwriting, Business Analysis, Process Improvement, Loss Mitigation, SDLC, FHA, Financial Risk, Portfolio Management, Loan Servicing, Due Diligence, Financial Services

Education
Pierce College
Computer Science

Saint Peter's University

Experience
Stealth Monitoring, Inc.   January 2015 - Present
Harrison College  May 2014 - January 2015
SGI Aviation   2010 - April 2014
Credit Solutions   February 2009 - June 2010

Skills
Python, HTML, JavaScript, Wordpress, Ajax, Process Improvement, XML, Microsoft SQL Server, Project Management, Databases

Education
American InterContinental University   2006 — 2008
Bachelors, Business, Finance

Experience
Baker Hughes  October 2013 - Present
GMAC Mortgage  January 2011 - January 2014
Bank of America  January 2010 - January 2011
Workforce Solutions Greater Dallas  June 2010 - December 2010
Credit Solutions   March 2010 - May 2010
United States Army Reserve  April 2000 - April 2006

Skills
Leadership, Training, Team Building, Customer Service, Employee Relations, Team Leadership, Strategic Planning, Coaching, Sales, Loans, Management, Microsoft Office, Operations Management, Project Management, Account Management, Project Planning

Education
Stephen F. Austin State University   2008 — 2009
M.B.A., Operations Management

Stephen F. Austin State University   2002 — 2007
B.B.A., Management

Experience
InsurCloud LLC   February 2014 - Present
One Technologies, LP  March 2013 - September 2014
Dealertrack Technologies  May 2012 - December 2012
RealPage, Inc.   September 2009 - April 2012
Credit Solutions   May 2008 - September 2009
Matria Healthcare  March 2007 - May 2008
HBK Capital Management  September 2003 - August 2006
dPI Teleconnect, LLC  February 2001 - September 2003
Neiman Marcus  August 1999 - February 2001

Skills
Management, Team Leadership, Mentoring, Data Management, Data Warehouse..., Business Intelligence, Microsoft SQL Server, ETL, SSIS, SSRS, Kimball Methodology, Star Schema, Dimensional Modeling, Database Design, Databases, T-SQL, Data Vault, Data Warehousing, Data Marts, RDBMS, OLTP, Stored Procedures, Query Optimization, SDLC, Agile & Waterfall..., Cognos, Data Modeling, Erwin, Relational Databases, Requirements Analysis, TFS, Data Integration, Business Intelligence..., SQL Tuning, Performance Tuning, Data Quality, Agile Project Management, SQL Server Management..., Scrum, Enterprise Architecture, DTS, Analysis Services, Data Migration, Spanish, Data Cubes, SSAS 2008

Education
University of North Texas   1995 — 1999
Bachelor’s Degree, Computer Science

Angelo State University   1994 — 1995
Computer Science

Community High School   1990 — 1994
High School

Experience
GMAC ResCap/ Ocwen Loan Servicing   December 2012 - Present
GMAC Mortgage  January 2012 - Present
GMAC Mortgage Corporation  February 2011 - Present
GMAC Mortgage  January 2011 - January 2012
Citi Financial Auto/Santander Consumer USA   January 2009 - January 2011
Apple One Employment for Chrysler Financial   January 2008 - January 2009
Credit Solutions   January 2008 - January 2008
American Airlines  January 2006 - January 2007

Skills
Customer Service, Sales and Operations, Portfolio Management, Analytical/Problem..., Scheduling, Mentoring and Coaching, Training and development, Negotiation, Finance, Loans, Leadership, Financial Analysis, Microsoft Excel, Training, Team Building, Microsoft Office, Employee Training, PowerPoint, Coaching

Education
Eastern Michigan University   2002 — 2007
Bachelor of Arts, Communications / Psychology

Experience
Credit Solutions   January 2009 - January 2011
Courtesy Nissan Parts Department   January 2008 - January 2009

Education
Pinnacle College   2012 — 2013
Audio Engineering Certficate, Music

Collin County Community College

Experience
UDS  March 2014 - Present
credit answers  January 2011 - April 2012
Safety-Kleen  January 2010 - January 2011
Credit Solutions   March 2007 - May 2010

Skills
Sales, Management, Customer Service, Sales Management, Team Building, Leadership, Cold Calling, Customer Retention, Salesforce.com, Direct Sales, Marketing, CRM

Education
Alcorn State University

Alcorn State University